Manchester’s State of the City Report 2013
Manchester’s State of the City Report Manchester City Council 2012/2013
manchester.gov.uk Manchester’s State of the City Report 2013
Contents
Foreword ...... 6 2.3.2 Increasing employment and skills ...... 22 4.7.4 Access to employment ...... 55 2.3.3 Education ...... 22 4.7.5 Climate change – 1 Introduction 2.3.4 Living longer, healthier lives ...... 22 reducing transport emissions ...... 57 1.1 Context ...... 8 2.3.5 Satisfaction with life ...... 22 4.7.6 Encouraging journeys on foot, 1.2 Manchester Partnership ...... 8 2.3.6 Wellbeing, belonging and by bike and public transport ...... 59 1.3 The Manchester Way – community cohesion ...... 23 4.7.7 Better transport, stronger communities ...... 61 Manchester’s Community Strategy 2006–2015 ...... 9 2.4 Place ...... 23 4.7.8 Increasing safety and security 1.3.1 Overview ...... 9 2.4.1 Overview ...... 23 Working to improve road safety ...... 61 1.4 Performance Management of the 2.4.2 Satisfaction with the local area ...... 23 4.8 Low-carbon economy ...... 62 Community Strategy Delivery Plan ...... 11 2.4.3 Improving the environment ...... 24 4.8.1 Environmental Business Pledge ...... 62 1.5 The Greater Manchester City Region ...... 11 2.4.4 Air quality ...... 24 4.8.2 Low-carbon potential ...... 63 1.5.1 Greater Manchester Combined Authority and 2.4.5 Green infrastructure ...... 24 Local Enterprise Partnership ...... 11 2.4.6 Housing ...... 24 5 People 1.5.2 Greater Manchester Strategy ...... 11 2.4.7 Making communities safer ...... 25 5.1 Introduction ...... 65 1.5.3 The Greater Manchester City Deal ...... 12 2.4.8 Youth offending ...... 25 5.2 Increasing employment and skills ...... 66 1.5.4 Public Sector Reform ...... 12 2.4.9 Fire and Rescue ...... 25 5.2.1 Employment ...... 66 1.6 Integrated Commissioning ...... 15 2.4.10 Visits to cultural and leisure facilities ...... 25 5.2.2 Worklessness ...... 67 1.7 About this report ...... 16 5.2.2.1 Child poverty ...... 71 1.7.1 State of the City Report structure ...... 16 3 The city – general context 5.2.2.2 Incapacity Benefit/Employment 1.7.2 State of the City suite of reports ...... 17 3.1 Introduction and background ...... 26 and Support Allowance ...... 72 1.7.3 Joint Strategic Needs Assessment ...... 17 3.2 Population ...... 26 5.2.2.3 Lone parents claiming Income Support (LPIS) ...... 73 1.7.4 Availability of reports ...... 18 3.3 Diversity and ethnicity ...... 29 5.2.2.4 Jobseeker’s Allowance (JSA) 3.4 Migration ...... 32 Claimant Count ...... 73 2 Executive summary 3.5 Index of Multiple Deprivation 2010 ...... 33 5.2.3 JSA claimant rate ...... 74 2.1 Introduction ...... 19 3.6 Climate change ...... 36 5.2.4 Youth claimant count ...... 75 2.2 Growth ...... 19 5.2.5 Long-term unemployment ...... 76 2.2.1 A larger population ...... 19 4 Economic growth 5.2.6 Skills ...... 79 2.2.2 The economy ...... 19 4.1 Introduction ...... 39 5.2.7 Apprenticeships ...... 84 2.2.3 Gross Value Added ...... 19 4.2 Gross Value Added ...... 42 5.3 Routes into work for young people (NEET) ...... 86 2.2.4 Employment and business growth ...... 19 4.3 Employment growth ...... 45 5.4 Education attainment, attendance 2.2.5 Wages in Manchester ...... 20 4.4 Wages in Manchester ...... 47 and looked-after children ...... 89 2.2.6 Visitor economy ...... 20 4.5 Creative, digital and cultural industries ...... 49 5.4.1 Overview ...... 89 2.2.7 Transport ...... 20 4.6 Visitor economy ...... 52 5.4.2 Key Stage 2 results 2012 ...... 90 2.2.8 Taking action on climate change ...... 21 4.7 Transport ...... 54 5.4.3 Key Stage 4 (GCSE and equivalents) results 2012 ...... 94 2.2.8.1 Low-carbon economy ...... 21 4.7.1 Better transport networks ...... 54 5.4.4 Attendance and persistent absence ...... 96 2.3 People ...... 22 4.7.2 Transport delivery in Manchester ...... 54 5.4.5 Looked After Children ...... 98 2.3.1 Public Sector Reform ...... 22 4.7.3 Manchester’s priorities for transport ...... 55 5.5 Early Years ...... 100 Manchester’s State of the City Report 2013
5.6 Community Budgets and Troubled Families ...... 104 5.10.2.2 Intermediate care/Reablement ...... 122 6.3.3 Strategic priorities ...... 167 5.7 Health ...... 107 5.10.2.3 Admissions to residential and nursing home care .... 125 6.3.4 Energy-efficiency and fuel poverty ...... 168 5.7.1 Male and female life expectancy gap 5.10.2.4 Housing-related support ...... 126 6.4 Making communities safer ...... 169 (between Manchester and England) ...... 109 5.10.2.5 Safeguarding adults ...... 127 6.4.1 Reduce key crimes ...... 170 5.7.2 Healthier lives ...... 109 5.10.2.6 Support into work ...... 128 6.4.2 Activity over the past 12 months ...... 171 5.7.2.1 AAACM rates male and female – 5.11 Wellbeing, belonging and community cohesion ...... 130 6.4.2.1 Reduce key crimes ...... 171 actual, forecast and targets* ...... 109 5.11.1 Satisfaction with life and happiness ...... 130 6.4.2.2 Protect pulnerable people ...... 171 5.7.2.2 Cancer mortality ...... 110 5.11.2 Belonging ...... 134 6.4.2.3 Reduce antisocial behaviour ...... 172 5.7.2.3 Circulatory disease mortality ...... 110 5.11.3 Community cohesion ...... 139 6.4.2.4 Reduce drug and alcohol-related offending ...... 173 5.7.2.4 Mortality from suicide ...... 110 5.11.4 Influencing decision-making and volunteering ...... 142 6.4.2.5 New approaches to reducing substance-misuse- 5.7.2.5 Mortality from accidents ...... 110 related offending ...... 174 5.7.2.6 Rate of alcohol-related admissions ...... 111 6 Place 6.4.3 The crime of most concern to local residents ...... 174 5.7.2.7 Alcohol misuse ...... 111 6.1 Introduction ...... 148 Case study Hate Crime Strategy 2013–16 ...... 175 5.7.2.8 Drug misuse ...... 112 6.2 Quality physical environment ...... 148 6.4.4 Reducing reoffending – 5.7.2.9 Substance misuse and families ...... 113 6.2.1 Satisfaction with neighbourhood ...... 148 Greater Manchester Probation Trust ...... 180 5.7.3 Domestic violence ...... 113 6.2.2 Recycling ...... 150 6.4.4.1 Community Payback and visible community justice ... 180 5.8 Children’s health and safety ...... 116 6.2.3 Household waste ...... 151 6.5 Youth offending ...... 181 5.8.1 Infant mortality rate ...... 116 6.2.4 Green infrastructure and biodiversity ...... 152 6.5.1 Overview ...... 181 5.8.2 Low birth weight ...... 116 6.2.5 Manchester In Bloom ...... 154 6.5.2 Current statistics on youth offending 5.8.3 Under-18 conception rate ...... 116 6.2.6 Air quality ...... 154 within Manchester ...... 182 5.8.4 Prevalence of childhood obesity ...... 117 6.2.7 Contaminated land ...... 158 6.6 Fire and Rescue Service ...... 186 5.9 Mental health ...... 117 6.2.8 Fly-tipping ...... 158 6.6.1 Overview ...... 186 5.10 Supporting and safeguarding vulnerable residents ... 117 6.2.9 Street cleanliness ...... 159 6.6.2 Fire by type ...... 187 5.10.1 Support for carers ...... 122 6.3 Quality and choice of housing ...... 159 6.7 Cultural, leisure and 5.10.2 Independent living ...... 122 6.3.1 Delivering housing growth ...... 160 recreational facilities ...... 188 5.10.2.1 Social care support ...... 122 6.3.2 Future investment ...... 166 6.7.1 Visits and participation ...... 188 Manchester’s State of the City Report 2013 Introduction 5
Index of Figures, Maps and Tables Figure 1 The Community Strategy Spines ...... 10 Figure 19 Level 2 qualification by age 19 ...... 80 Figure 34 Perception of antisocial behaviour and belonging.... 135 Figure 2 Rate of population growth (%), 2001/02–2011/12 ...... 26 Figure 20 Level 3 qualification by age 19 ...... 80 Figure 35 Age and belonging...... 136 Figure 3 Population projections and forecasts, 2011–2021 ..... 27 Figure 21 19 to 59/64 population qualified to Figure 36 Community cohesion and belonging...... 139 Figure 4 Age profile, 2001 and 2012...... 28 at least Level 2 or higher ...... 81 Figure 37 Deprivation and community cohesion...... 140 Figure 5 Ethnicity ...... 30 Figure 22 19 to 59/64 population qualified to Figure 38 Satisfaction with local area by type...... 149 Figure 6 Ethnicity and age ...... 31 at least Level 3 or higher ...... 81 Table 10 Recycling rates...... 150 Figure 7 NINo registrations 2002–2012 ...... 33 Figure 23 19 to 59/64 population qualified to at least Table 11 Residual household waste collected Map 1 Greater Manchester 2010 Index of Level 4 or higher ...... 82 per household ...... 151 Multiple Deprivation ...... 35 Figure 24 Apprenticeship framework achievements ...... 84 Table 12 Annual mean NO2 concentrations µg/m3...... 155 Table 1 Direct CO2 emissions estimates Table 3 NEETs in Manchester 2012/13 ...... 86 Figure 39 Nitrogen dioxide annual mean concentrations for Manchester ...... 36 Table 4 Key Stage 2 attainment trend ...... 90 at Manchester AURN monitoring sites...... 156 Figure 8 GVA – £ per head, 2001–2011 ...... 42 Figure 25 Key Stage 2 results for the percentage of Table 13 Annual mean PM10 particulate Figure 9 Manchester GVA forecast, 2010–2030 ...... 43 pupils gaining Level 4+ in English and Maths ...... 91 matter concentrations µg/m3 ...... 157 Figure 10 Percentage of employees by industry ...... 46 Table 5 Key Stage 2 statistical neighbour rankings ...... 91 Figure 40 Particulate matter concentrations Figure 11 Core Cities median gross weekly wage, 2012 ...... 47 Table 6 Key Stage 4 attainment trend at Piccadilly Gardens, Manchester ...... 157 Figure 12 Median gross weekly wage in Figure 26 Key Stage 4 results for the percentage Figure 41 Empty properties as a percentage Manchester, 2006–2012...... 48 of pupils gaining five A*–C grades of all housing stock ...... 163 Table 2 Tourism contribution to the including English and Maths ...... 95 Table 14 Change in key crimes, 2010–2013 ...... 170 Manchester economy...... 53 Table 7 School Attendance trend ...... 96 Table 15 First-time entrants into the Figure 13 Employment rates for 16–64s Table 8 Persistent absence trend ...... 97 Youth Justice System, 2006–13 ...... 182 (Manchester and comparators) ...... 66 Figure 27 Number of Looked After Children ...... 98 Table 16 Fire by type, 2008–2013 ...... 187 Figure 14 Number of working-age residents Figure 28 Looked After Children per 10,000 Table 17 Number of visits to Manchester City Council claiming out-of-work benefits* ...... 67 population aged 0–17 years ...... 99 cultural and recreational facilities, 2011-13 ...... 188 Figure 15 Key out-of-work benefit claimants, Table 9 Early Years Foundation Stage trend ...... 101 Table 18 Number of visits to cultural and August 2006 – August 2012 ...... 72 Figure 29 Wellbeing: how satisfied are you with your life? recreational facilities, 2009–12 ...... 188 Figure 16 JSA claimant count rate, February 2000 – (2011/12 and 2012/13) ...... 131 Table 19 Number of participants from schools/other February 2013 ...... 74 Figure 30 Happiness: all things considered, educational groups in Manchester City Council Figure 17 Youth claimant count rate trends, how happy are you? (2011/12 and 2012/13) ...... 132 cultural and recreational facilities 2011–13 ...... 188 February 2000 – February 2013 ...... 75 Figure 31 Deprivation and satisfaction with life ...... 133 Acronyms ...... 198 Figure 18 Long-term claimant count rate trends, Figure 32 Deprivation and happiness...... 134 February 2000 – February 2013 ...... 76 Figure 33 Satisfaction with local area and belonging...... 135 Manchester’s State of the City Report 2013 Introduction 6
Foreword
This year’s State of the City Report once again and continuing to make it an attractive place specialist EON Reality has been attracted to tells the story of our city over the past year, to work, live and invest. At the same time we the Sharp Project in east Manchester, creating evidenced through key statistics and indicators need to ensure that we are able to improve 240 jobs by opening its European headquarters and illustrated by case studies that bring to life productivity to ensure that all our residents are there, as well as launching a computer coding many of our successes. This year’s report also contributing to, and benefiting from, economic college. Polantis, also engaged in 3D design, benefits from the findings of the 2011 census, success. Our refreshed strategy is therefore built has set up a research and development base which demonstrates that the population of around the three priorities of Growth, People at Manchester Science Park. In the financial the city of Manchester has grown at one of and Place. The refreshed strategy played an sector, payment processing specialist Worldpay the fastest rates in the country over the past important role in underpinning the budget- has established a base in Spinningfields, and decade. While we are still continuing to receive setting process earlier this year, ensuring that the Bank of East Asia is also opening in the the more detailed results of the census, we we continue to focus on our major priorities as a city centre. Passenger figures for Manchester know that this growth has been associated city in the face of significant budget reductions. Airport show that it has outperformed other with higher levels of economic activity as well regional facilities, and it continues to offer as an increasingly diverse population. The The following report is an honest and open routes to new destinations. The success of our concentration of population growth in the account of our progress against our plans. It local football teams attracts fans from around core of the city also reflects the impact of hasn’t been easy, and we haven’t achieved the world and, together with the Manchester regeneration within both the city centre and every ambitious target we set, but, given the International Festival and high-profile visitor surrounding wards. economic climate, on the whole the city has attractions, events and conferences, have fared well. We also value a robust and reliable helped push Manchester into the third most Against the backdrop of the progress we have evidence base to guide our decision-making, popular city in the UK for visitors. made over the past ten years, as well as the and we now have a public Intelligence Hub serious challenges facing the city relating to the through which partners and individuals can Our public sector partners continue to progress economic climate, we took the opportunity access data about the city to inform their steadily against their targets too. Despite the this year to refresh our Community Strategy, to own work. poor health outcomes in the city, colleagues focus on the issues to be addressed to achieve in the health service are working tirelessly to our vision. We remain convinced that we must The private sector in Manchester continues to maintain the level of service during a further continue to focus on Manchester’s role as an rise to the challenge, despite the loss of familiar period of structural change and uncertainty. engine of growth, supporting job creation names from our high streets. Californian 3D Tackling health inequalities continues to be Manchester’s State of the City Report 2013 Introduction 7
the focus of our work to improve the health of although this is still below the England average, a move to place-based rather than service- Manchester’s residents and our work in this the gap is narrowing. We have tackled poor based budgeting with the potential for both area will be enhanced now that the Health and attendance and, as a result, persistent absence better outcomes for service users and savings Wellbeing Board has been fully established. in Manchester across primary and secondary in expenditure. schools is steadily falling. But there is much As the birthplace of the Industrial Revolution, more work to be done, and with our partners The months ahead will be demanding, but I Manchester led the way in utilising fossil fuels we are determined to help children and young am confident that by remaining steadfast in to help drive its economy, bringing prosperity people to be in a position to make real choices our commitment to our stated priorities, next and growth to the city. It is only right that about their future. year’s report will see us continuing to realise our Manchester should therefore be at the heart ambitions and potential. of the transition to a new global low-carbon Inevitably, our partners and colleagues from economy, ensuring that the city reduces its the faith, voluntary and community sectors contribution to climate change, prepares for have not escaped the cuts and financial its future impacts, and provides leadership for hardship but have remained dedicated and other cities around the world to follow. The resourceful. They continue to work with the preparatory work delivered since the launch public sector to minimise the impact on the of the city’s 2009 climate change action plan, community and seek innovative solutions to Manchester: A Certain Future, is now beginning some of the city’s biggest challenges. Voluntary to translate into major action, including and community sectors are helping people all piloting the Government’s Green Deal initiative, over the city to volunteer and develop a sense launching the Manchester Carbon Literacy of community spirit. Project, and delivering major improvements to the city’s natural environment. The future There will be challenging times ahead, with growth of our city has to be sustainable in every Welfare Reform in particular likely to impact way, and it is our collective responsibility to heavily on low-income families. Work, through begin to change our behaviour. the Manchester Investment Fund, on complex families and then subsequently other streams of Improvements in the education of our children research as part of the Whole Place Community continue with the percentage of pupils Budget pilot, has taken us to a position achieving five or more A*–C grades including where we can develop perhaps the biggest Sir Richard Leese English and Maths continuing to increase; transformation of public services ever seen – Leader of the Council Manchester’s State of the City Report 2013 8
1 Introduction
1.1 Context the data. Information in this report has been The State of the City Report enhances The Manchester Partnership brings together obtained from a wide range of sources, but it is understanding of the priorities in the key sectors, organisations, and community not intended to cover every single facet of city Community Strategy and focuses on the issues representatives that are tackling the toughest life – it is a headline document. Where issues are on which the Manchester Partnership can have problems residents say affect their lives. identified, the report looks at the action being the greatest impact. These are identified as taken to reduce their impact. In addition, local future priorities throughout the report. In doing so, the Partnership is delivering its case studies are used throughout the document Community Strategy for Manchester. During to highlight success and innovation. This year’s The Manchester Partnership is responsible for the past year the Partnership has agreed a new report is informed by the 2011 census, which has compiling this report. strategic narrative for the city that underlines provided a snapshot of the changes in the city the vision for a world-class city as competitive over the past ten years. 1.2 Manchester Partnership as the best international cities by 2015. The The Manchester Partnership is charged with priorities of the Community Strategy are The State of the City Report is intended for use delivering the Manchester Community Strategy reflected in the Partnership’s delivery plan. by councillors, the Manchester Partnership (and and brings together growth, health, education, its core partnerships), public services, residents, employment, transport, police, housing, third This State of the City Report is an annual schools and businesses. The report has three sector and other partners to realise the strategy. position statement that presents an overview main purposes: of Manchester’s performance over the past →→ To provide a better understanding of the The Partnership is governed by the Manchester few years, and assesses whether things are performance of the city Board and chaired by the leader of Manchester improving or getting worse across key areas City Council. The Council’s Overview and →→ To understand from the evidence base what and priorities. Wherever possible the report Scrutiny Committees are responsible for the the priorities are for the future highlights trends over time and compares scrutiny arrangements of the Manchester Manchester with other areas: for example →→ To inform strategic commissioning and Partnership. Greater Manchester, the Core Cities in business planning across key organisations England or nationally. The most appropriate within the Manchester Partnership, based The Manchester Investment Board drives comparator is used depending on the outcome on current and future priorities. the delivery of the Manchester Board and being measured, and the use of different Community Strategy priorities and brings comparators depends on the availability of together a range of partners to discuss how we Manchester’s State of the City Report 2013 Introduction 9
might co-invest in interventions that make a The Manchester Partnership also includes: 1.3 The Manchester Way – Manchester’s real difference to the city’s biggest challenges. →→ a Health and Wellbeing Board, which is the Community Strategy 2006–2015 This work is driven in part by our Community lead local accountable body charged with 1.3.1 Overview Budget pilots. This enables us to work with improving the health and wellbeing of The Manchester Way is the city’s Community families with complex needs and develop Manchester residents and reducing health Strategy to 2015, and has been refreshed during interventions to reduce reoffending, improve inequalities 2013 with an updated strategic narrative for the school attendance and help people into work. city. This confirms the vision for Manchester →→ a Neighbourhoods Board, which provides as a world-class city as competitive as the best a place focus for the delivery of the international cities by 2015: Community Strategy →→ that stands out as enterprising, creative and →→ a Children’s Board, with the overall strategic industrious responsibility for improving outcomes for →→ with highly skilled and motivated people children, young people and their families →→ living in successful neighbourhoods whose →→ a Work and Skills Board, which is driving prosperity is environmentally sustainable delivery of the economic, employment and skills priorities of the city →→ where all our residents can meet their full potential, are valued and secure. →→ a Community Safety Partnership, focusing on community safety, crime and disorder →→ a Strategic Education Partnership, a new collaborative partnership between the Council, partners and all schools. Manchester’s State of the City Report 2013 Introduction 10
To achieve this vision, the Manchester The Manchester Partnership will continue to Partnership will need to build on Manchester’s work towards the Community Strategy spines role as an engine of growth by creating jobs and outlined in Figure 1. economic wealth for the benefit of the city’s residents. Central to improving competitiveness Figure 1 is the need to improve productivity and increase The Community Strategy Spines the breadth and depth of the labour market, to increase the number of people in work, Reaching full potential and raise skill levels across the board. This will in education, skills and involve a focus on people contributing to and employment benefiting from economic success and the reform of public services. This means that Success – larger to realise the city’s potential the Manchester Driven by the population, Partnership will need to lead an agenda performance of the wealthier, living longer, based around: economy of the Neighbourhoods of choice happier and healthier city subregion lives, in diverse, →→ Growth stable and cohesive communities →→ People →→ Place. Individual and collective self-esteem/mutual respect Manchester’s State of the City Report 2013 Introduction 11
The three arrows at the centre of the diagram 1.5 The Greater Manchester City Region sets out a vision of sustainable economic are the strategy’s core drivers. They take the 1.5.1 Greater Manchester Combined growth and demonstrates the critical link economic success illustrated on the left of the Authority and Local Enterprise between growth and competitiveness and diagram, and connect it to the better outcomes Partnership public service reform. for Manchester people described on the right. The Greater Manchester Combined Authority The arrows are called spines because they was established in April 2011 and builds on the The GMS reflects the findings of the MIER, cut through and support all the actions longstanding voluntary collaboration of the which concluded that Manchester is probably that need to be taken in order to address Association of Greater Manchester Authorities. the UK city outside London most able to Manchester’s priorities. The Combined Authority has a statutory basis increase its long-term growth rate, to access and as such acts as an accountable body that international networks and enjoy strong 1.4 Performance Management of the enables the ten local authorities to co-ordinate connections to the rest of the world. MIER Community Strategy Delivery Plan key economic development, regeneration also found that the sooner Manchester As part of the Council’s new performance and transport functions for the City Region. further succeeds in raising skills and improving monitoring framework, the performance The Greater Manchester Local Enterprise education, the lower the personal costs of the Community Strategy Delivery Plan is Partnership (LEP), formed at the same time, of worklessness, the greater the labour analysed and reported through the Manchester provides strategic private sector leadership for market attachment, and the better the Partnership structures every quarter. In order Greater Manchester, complementing the role chances of breaking the stubborn cycle of to track performance against Community of the Combined Authority in driving forward intergenerational deprivation will be. Strategy outcomes in a more timely fashion, economic growth. a ‘real-time’ performance dashboard has been In view of the significant changes to the developed. The real-time dashboard contains 1.5.2 Greater Manchester Strategy context of the delivery of the GMS, a refresh of a selection of measures that are updated The Greater Manchester Strategy (GMS) the strategy is currently under consultation, regularly and provide a guide to the current is a ten-year plan for the City Region and to be agreed later in 2013. This will retain the state of Manchester’s economy. The real-time was published in 2009 in response to the vision of sustainable economic growth while dashboard is updated monthly and available Manchester Independent Economic Review ensuring that residents are able to contribute to be downloaded on the Council’s website (MIER). It is the guiding document for the to and share in the prosperity the City Region (http://www.manchester.gov.uk/site/scripts/ Greater Manchester Combined Authority generates, but with a revised approach to documents_info.php?documentID=2162). and Local Enterprise Partnership. The strategy achieving this vision. Manchester’s State of the City Report 2013 Introduction 12
1.5.3 The Greater Manchester City Deal The Greater Manchester City Deal will create Greater Manchester’s priorities are built around The Greater Manchester City Deal confirmed a conditions in which to maximise growth, supporting economic growth and reducing substantial transfer of powers and responsibility impacting at national as well as regional level. It dependency. We face significant challenges, from the Government and was announced in is set within the context of both our strategy for including the rise of new economies on the March 2012. Negotiations with the Government growth and our long-term ambitions for greater world stage, an ageing population, high levels were led by the Combined Authority with devolution, and further moves the city towards of unemployment and low skills (270,000 support from the LEP and secured a broad- becoming financially self-sustaining. The deal people out of work across the conurbation, ranging set of bespoke arrangements that will reflects the maturity of Greater Manchester’s costing £1.4billion a year in workless benefits support the delivery of Greater Manchester’s civic and business leadership, its ambition and plus a further £1.5billion a year in tax credits), strategic priorities and deliver jobs and growth. ability to deliver, and sets the framework for a and poor early years performance (40% of rebalanced relationship with the Government. children are not school-ready by the end of City Deal includes a number of elements reception year). The Manchester Independent through which the conditions can be put 1.5.4 Public Sector Reform Economic Review in 2009 estimated that in place to maximise economic growth, Greater Manchester has the first statutory a quarter of the productivity gap between and the Earnback model, through which Combined Authority (GMCA) in the country, Greater Manchester and the rest of the country the Government agreed in principle that demonstrating the strength of local leadership is caused by high levels of worklessness and up to £1.2billion invested in infrastructure and governance arrangements, and building low skills. The Greater Manchester partners are improvements by Greater Manchester will on 25 years of joint working through the clear that we need to do more, both to reduce be earned back as real economic growth in Association of Greater Manchester Authorities demand and dependency on public services, future years. (AGMA). Greater Manchester’s scale is and to support growth. significant nationally. Greater Manchester has 2.6million residents, generates annual gross value added of £48billion (which is 40% of the North West GVA and 5% of the national economy), and receives £21billion of public revenue spending each year. Manchester’s State of the City Report 2013 Introduction 13
Our eight-month Whole Place pilot was an Underpinning principles of Greater Manchester Public Sector Reform Greater Manchester Public Sector Reform methodology invaluable opportunity to co-design public That a family-based approach will be more effective than focus Designing new delivery models that plan services around families service reform in Greater Manchester with on the individual, because families are a greater influence on and follow these three principles the Government. Greater Manchester is now individuals’ behaviour than public services, and the whole family mainstreaming public service reform through perspective provides a broader view of dependencies to better New investment models for moving resources and money across understand complex problems organisational boundaries, which overcome the traditional a five-year implementation programme. The barriers of one partner investing but others benefiting, and the opportunity to develop reform propositions That integrated, sequenced and co-ordinated interventions time lags associated with investing in reform with civil servants from eight Government around families and individuals will be more effective at reducing dependency and more cost-beneficial than poorly A commitment to using robust evaluation evidence to inform departments (who were physically based in co-ordinated, unstructured interventions from a myriad of investment decisions – for example by running proof-of-concept Greater Manchester for the duration of the different agencies and professionals pilots for relatively small cohorts as the basis for negotiating pilot) was a significant step that we are now investment, replacing modelled assumptions Evidence-based interventions should be used where possible, looking at building upon through an ongoing as these have a greater chance of success than non-evidence- Applying this methodology enables provision no longer required place-based relationship with the Government. based interventions. Innovative interventions should be to be decommissioned safely. Integrated recommissioning to tested to generate evidence. scale up what works, and early intervention and prevention. Manchester’s State of the City Report 2013 Introduction 14
Troubled Families, worklessness and low skills, Early Years Worklessness, low skills and and Transforming Justice themes consider A single Greater Manchester-wide new delivery troubled families how to reduce demand and dependency today model to improve school readiness. Currently, Significant progress across Greater for high-cost, complex families. Health and around 16,000 of the 40,000 children born in Manchester districts to implement troubled social care looks at how to deal with some of Greater Manchester each year are not school- families new delivery models based on the the most sizeable demand pressures today ready by the end of reception year. The new reform principles above, accelerated by the and tomorrow for local authorities and health delivery model consists of a core eight-stage Troubled Families Unit (TFU) programme partners. Early Years considers how to reduce referral and assessment framework covering funding. A common framework for these demand for future generations, ‘turning off the entire early years workforce, a common models has been developed across Greater the tap’ of dependency by intervening early. suite of evidence-based targeted interventions, Manchester. The new delivery model has Progress by theme is as follows: improvements in the quality of daycare, and a a stronger impact on safeguarding, crime, shared outcomes framework. antisocial behaviour and worklessness than Health and social care business as usual. We are now working closely Integrated care across health and social care with DWP, BIS, DfE and DCLG (TFU) on how in Greater Manchester to reduce unplanned to make troubled families ways of working admissions to hospital and residential care, sustainable beyond the TFU funding. comprising 12 locality models with common elements. Several areas of Greater Manchester, including Manchester and Salford, are currently testing integrated care models that will generate local evidence about effectiveness. We also have business cases for Dementia Care, Fire and Falls (involving Greater Manchester Fire & Rescue Service incorporating a falls risk assessment into home safety visits) and Fuel Poverty in Oldham, for which there is an investment agreement between the local authority, CCG and Registered Social Landlord. Manchester’s State of the City Report 2013 Introduction 15
Transforming Justice 1.6 Integrated Commissioning In order to support public service reform, New models that make significant reductions A key objective of the partnership is to integrate Integrated Commissioning will be undertaken in offending and reoffending, and the broader the commissioning of services across the public at a place level, for example with families impacts that offending has on other public sector in the city. Integrated Commissioning with a number of varying needs, where services (for example, over a quarter of young is the overall strategic process of aligning a lead family worker will draw down men in custody are also fathers). The initial resources to deliver shared outcomes, and to sequenced and prioritised interventions focus is on youth and young offenders and enable resources to be aligned to outcomes in order to reduce dependency and ensure women offenders. We are scaling up key through transparent joint decision-making families and communities are more resilient. interventions at the points of arrest, sentence within a clear shared governance framework Furthermore, the Strategic Regeneration and release that have a strong evidence base, across strategic partners. Integrated Framework Delivery Groups’ local Integrated including Intensive Community Orders, and the Commissioning must be based on a robust Commissioning plans will be developed with North West Resettlement consortia. analysis of need and aspiration that builds partners such as Greater Manchester Police, from the individual to the locality and City schools and Jobcentre Plus, and through Region. The focus is on public service reform, working with the VCFS and local communities. linking individuals to universal services and building social capital within communities, The overall aim of the Manchester integrated thus reducing demand on reactive crisis health and social care programme is for citizens services. The State of the City Report and other to live longer and live better, with sustained key documents, such as the Joint Strategic improvements in life expectancy, reductions in Needs Assessment (JSNA) (see 1.7.3), are crucial the disease burden, and increasing wellbeing components in identifying needs in the city. and economic activity for citizens. However, current service models within health and social care are not fit for the coming financial and quality challenge. Manchester needs to achieve a transformational reduction in demand, not just for individual service providers, but across the whole health and social care system. More people will live longer with multiple long-term Manchester’s State of the City Report 2013 Introduction 16
conditions, and yet a further tightening of the In response to the outcomes of a study 1.7 About this report fiscal environment, with both the NHS and into health and social care in Manchester 1.7.1 State of the City Report structure local authority budgets reducing in real terms, conducted by McKinsey in 2012, the Health and The report is structured around the will mean continuing with the ‘as is’ model is Wellbeing Board asked for a high-level city-wide Community Strategy priorities and is divided unsustainable and unable to deliver the quality framework for integration (‘Blueprint’) to be into six sections: of care expected by local residents. developed. This sets out our shared strategic →→ Introduction intent for the future health and social care →→ Executive summary To date, the integrated care programme in system in Manchester and outlines a far more the city has been led by the three health and ambitious programme for integration that →→ The city – general context social care systems in north, central and south targets up to 20% of the population with the →→ Growth Manchester with joint programmes of work greatest health needs (around 100,000 people). that have crossed the Clinical Commissioning →→ People Groups (CCGs), acute and community sector, . →→ Place. primary care, mental health, social care and other agencies. Each locality has adopted a different approach to its target cohort and has developed local governance structures that reflect the different health needs of the population. Manchester’s State of the City Report 2013 Introduction 17
Each chapter will include: 1.7.2 State of the City suite of reports 1.7.3 Joint Strategic Needs Assessment →→ An introduction The State of the City Report forms part of Following the passing of the Health and Social a suite of reports published by Manchester Care Act, responsibility for the production →→ A discussion of issues – the analysis of a Partnership: of the Joint Strategic Needs Assessment number of key issues, including actions →→ The State of the City Report (this report) (JSNA) has now passed to a new statutory taken to improve performance committee of the Council – the Health and →→ The State of the Wards Report (analysis of →→ Presentation of priorities for 2013/14 – the Wellbeing Board. The JSNA has been a key key Community Strategy indicators at a priority activities over the next year linking piece of evidence used in the production of neighbourhood level, available as an to the State of the City Indicators (from the new Joint Health and Wellbeing Strategy electronic resource from the Intelligence the Community Strategy Delivery Plan) and will also help to influence the strategic Hub – www.manchester.gov.uk/ commissioning decisions of the three Clinical →→ Case studies – practical examples of work intelligencehub) Commissioning Groups (CCGs) in Manchester. that have already made a successful →→ The State of the City: Communities of On 1 April 2013, the CCGs replaced the Primary contribution to improvement. Interest Report (analysis of the city’s diverse Care Trust (PCT) as the main commissioners of population). health services in the city. →→ The State of the City – Ten Years On The latest version of the JSNA builds on the two previous editions of the report (produced in 2008 and 2010) but is designed as an electronic resource that can be expanded and updated on a more regular basis. The JSNA will continue to look at the health and social care needs across three broad localities (north, central and south Manchester) as well as across the life course. Manchester’s State of the City Report 2013 Introduction 18
A new feature of the JSNA is a more in-depth 1.7.4 Availability of reports focus on a number of specific topics that have a Manchester City Council’s Performance and relevance to a range of different stakeholders. Intelligence Team refreshes the State of the City The first sets of topics to be addressed are Report each year. In line with our commitment childhood dental health, childhood obesity, to green issues and environmental healthy work and skills, cardiovascular disease, sustainability, we are taking the opportunity mental health and wellbeing, and falls. Further this year to stop printing and to move to an topics, including early help for children and electronic-only version of State of the City. If young people, early detection/prevention of you would like a copy of this report, please visit cancer, liver disease and alcohol, people with the Manchester Partnership website at www. multiple long-term conditions, dementia, TB manchesterpartnership.org.uk/ and sight loss are currently under development.
The development of the Manchester Intelligence Hub has provided an opportunity to bring together the JSNA with the State of the City reports and other similar reports in order to produce a more integrated assessment of economic, social and health needs of Manchester residents, both now and in the future. With a view to avoiding duplication, we have not included a detailed section on health in the State of the City Report. Instead, readers can find out more at www.manchester.gov.uk/ jsna Manchester’s State of the City Report 2013 Executive summary 19
2 Executive summary
2.1 Introduction 2.2 Growth 2.2.3 Gross Value Added Manchester is a city of change. The birthplace 2.2.1 A larger population Gross Value Added (GVA) is one of the measures of the industrial revolution, Manchester is Manchester’s population continues to grow, for economic success of the local area. It is a the powerhouse of the north-west region. with the 2012 mid-year estimates showing that measure in economics of the value of goods The city boasts several key drivers that help Manchester’s population had surpassed the and services produced in an area or sector of sustain the economic growth of the area. Community Strategy target for 2015 of 480,000 an economy. The most recent data, 2011, shows These include its world-class universities, and had reached 510,800. Projections and that Greater Manchester South (which includes a knowledge-based economy, a thriving city forecasts show an increase to between 532,200 Manchester, Trafford, Stockport, Tameside and centre, a skilled workforce, and Manchester and 558,000 by 2021. Salford) has outperformed the UK average GVA International Airport. at £22,081 per head compared to £21,368. 2.2.2 The economy Despite the recession, the city has experienced Manchester (along with the other southern 2.2.4 Employment and business growth economic growth in recent years and is a hub districts in Greater Manchester) generated Manchester has a diverse and growing of business, investment, education, culture economic activity worth £32.51billion in 2011. As employment base, with approximately 309,400 and community activity, rivalling any other a major regional centre, the city attracts a high people employed in the city in 2011. Financial city in the UK. level of entrepreneurial activity and fosters a and professional services account for 21.8% of competitive environment that drives efficiency. all jobs in the city, compared to the England And while economic challenges over the past Reflecting this are above-average rates of new average of 13.1%. few years have impacted on all aspects of the business start-ups, a diverse employment local economy, the level of business activity in structure, and a competitive labour market. the city along with the strength of the private sector suggest that Manchester is well placed to benefit from wider economic recovery. Manchester’s State of the City Report 2013 Executive summary 20
2.2.5 Wages in Manchester 2.2.7 Transport In addition: Manchester has the largest variation of Transport has an enormous influence on the →→ The number of rail journeys is up 39% since the eight Core Cities (which also include lives and prospects of Manchester’s residents. 2005 Birmingham, Bristol, Leeds, Liverpool, Improving transport contributes to each of →→ Metrolink journeys have increased by 8% in Newcastle, Nottingham and Sheffield) the three spines and most of our priorities the morning peak since 2005 between the average wages of those who described by the Community Strategy. work in Manchester but might live anywhere →→ Walking trips into the Regional Centre have (workplace wages), and the average wages In 2011/12 (the last full year for which data increased by 74% since 2005 of those who live in the city but might work is currently available) the overall public →→ Cycle trips have more than doubled since anywhere (resident wages). Manchester has transport usage in Greater Manchester was: 2005. the highest workplace wage among Core →→ Bus patronage – 225.3million journeys Cities across England. →→ Train patronage – 22.7million journeys
Data for 2012 indicates that while workplace →→ Metrolink patronage – 19.2million journeys wages rose by £8.40, the median resident wage →→ Metroshuttle patronage – 2.5million rose by £14.70 per week, leading to a modest journeys. narrowing of the resident-workplace wages gap to £70.80.
2.2.6 Visitor economy The number of overnight stays in Manchester was 7.5million in 2011, an increase of 700,000 from the 2010 figure. Tourism generated £2.2billion through direct expenditure into Manchester’s economy. The city will continue to promote its vast tourism, cultural and sporting opportunities to ensure that the economic recovery is also reflected in the city’s creative and cultural wealth. Manchester’s State of the City Report 2013 Executive summary 21
2.2.8 Taking action on climate change that will improve their lives, their families’ lives 2.2.8.1 Low-carbon economy The aim for Manchester to be among and those of communities across the city and In 2012/13 Manchester businesses reduced their the world’s leading low-carbon cities has the planet. Since its launch, 2,500 people and carbon emissions by 2,110 tonnes and saved remained among our priorities over the year. some 85 organisations from across the city have £470,121 through more efficient use of resources Organisations and individuals across the city been directly engaged, including Manchester with support from the Environmental Business have continued to make progress against the Arndale, the Co-operative Group, Manchester Pledge. The scheme also helped to safeguard city’s climate change action plan, expanding the Metropolitan University, the University of sales of £364,000, demonstrating that the city’s scale of the activity seen in 2011/12, and helping Manchester and several schools. In addition, businesses are already making a transition into to embed action on climate change in the way Manchester City Council will train all staff over the growing global low-carbon economy. the city works, lives, and continues to develop. a three-year period. Work in 2012/13 has also helped to ensure that the scale of this activity will continue to grow As well as major city-wide projects and in future years, supported by joint-working programmes, an increasing number of with Greater Manchester colleagues and the organisations are taking responsibility for their Government through the newly established environmental impact and action on climate Greater Manchester Low Carbon Hub. change. More businesses and schools are taking action with support from the Environmental The Government’s Green Deal initiative was Business Pledge and Eco Schools programmes, piloted in Manchester this year, delivering helping to not only reduce their carbon energy-efficiency improvements to over 250 footprint, but also to make financial savings properties, in advance of the launch of the that support their successful operations. Greater Manchester Green Deal Programme Record numbers of residents have also used in early 2014. Alongside physical improvements the Greater Manchester Energy Advice Service to our buildings and infrastructure, 2012/13 has this year, looking at reducing their energy bills also seen the launch of the Manchester Carbon and carbon emissions. Literacy project, aiming to equip all residents, workers, and students with the knowledge they need to take action on climate change Manchester’s State of the City Report 2013 Executive summary 22
2.3 People shared objectives of the city’s strategic partners children. Progress is being made – attendance 2.3.1 Public Sector Reform in tackling worklessness. Other initiatives, in Manchester primary schools is now slightly Models by which public services have been principally in the areas of Education, Children’s better than the England average, although in delivered are no longer affordable, in part due Services, Early Years provision and Health, share Manchester secondary schools, attendance to reductions in public spending, but also the aim of improving the resilience of residents continues to improve, but is still below the because of increased demand for services as a and communities to better enable them to national average result of growing populations. A reform agenda participate in the city’s economic future. is emerging, with Public Sector Reform work 2.3.4 Living longer, healthier lives in the city focusing on increasing independence 2.3.3 Education The key measure of longer, healthier lives is and reducing dependency on high-cost public Primary outcomes (Key Stage 2 at age 11) are life expectancy. Reducing the gap between services due to improved outcomes. New much improved and are almost at national male and female life expectancy at birth in service delivery models are being designed level. The 2012 GCSE examination results for Manchester compared to England remains and implemented to support our programmes Manchester schools show increases across the one of the Manchester Partnership’s main and develop investment agreements with board. The percentage of pupils gaining five or objectives. The most recent data shows that our partners. more A*–C grades including English and Maths life expectancy at birth for females has in Manchester has improved to 53.2% this year, increased from 76.9 years in 1995–97 to 79.1 2.3.2 Increasing employment and skills compared to 51.8% in 2011. The Manchester years in 2008–10, while life expectancy at birth Despite the city’s economic growth, the average is still below the England average for men has increased from 70.1 years in 1995–97 process of de-industrialisation over the past few but the difference between the Manchester to 74.1 years in 2008–10. decades has left many Manchester residents and England averages continues to converge, with low-level skills and above-average levels improving from 7.1 percentage points in 2011 to 2.3.5 Satisfaction with life of worklessness and poverty. The city has a 6.2 percentage points in 2012. The Manchester Partnership is using telephone higher proportion of working-age residents surveys to ask residents their views on with no qualifications (13%) than the national Increasing attendance and reducing persistent satisfaction with life and community cohesion, average (9.3%). The rate of residents aged 19 absence in Manchester’s primary and secondary among other aspects of living in the city. to 59/64 with at least a Level 2 qualification schools is also a priority for the city, and has increased since 2001 and is now 74.1%. The critical to the ambitions to raise standards, A central objective of Manchester’s Community Work and Skills Plan for 2013/14 sets out the narrow the attainment gap and safeguard all Strategy is for residents of the city to live Manchester’s State of the City Report 2013 Executive summary 23
happier and more satisfied lives. Communities 2.3.6 Wellbeing, belonging and 2.4 Place in which people are happier and more satisfied community cohesion 2.4.1 Overview are also communities that thrive, where Increasing community cohesion is an The Manchester Partnership aims to provide people are more likely to be employed and important goal for the city. In Manchester, good-quality neighbourhood-focused services, have better health and relationships. In 90% of respondents to the telephone survey to help create communities that have access achieving this ambition, the Manchester agree that their local area is a place where to thriving neighbourhood centres with higher Partnership recognises that it is essential to people from different backgrounds get on well quality retailing, community facilities, services, raise individual and collective self-esteem and together. Those respondents who feel they and cultural and leisure opportunities. Access the respect that residents have for themselves belong to their local area are more likely to to these services is part of the commitment and for their communities. feel that people from different backgrounds to the Green City, and there are clear links get on well together. between creating neighbourhoods of choice In 2009/10 the Partnership commissioned a and improving the health and wellbeing of rolling programme of quarterly telephone Manchester residents. surveys for residents, and results from 2012/13 indicate the vast majority of respondents were 2.4.2 Satisfaction with the local area very happy (36%) or quite happy (51%), with only Regular telephone surveys continue to gauge 4% not being happy. In a similar vein, the vast the views and opinions of residents about their majority of respondents describe themselves as local area, public services and their lives. The very satisfied (35%) or fairly satisfied (53%) with 2012/13 survey showed, as in 2011/12, that 77% of their life as a whole, with only 5% dissatisfied. respondents are satisfied with their local area However, it is unsurprising that levels of as a place to live. deprivation impact upon satisfaction with life and happiness levels. Manchester’s State of the City Report 2013 Executive summary 24
2.4.3 Improving the environment 2.4.4 Air quality 2.4.6 Housing
Manchester’s approach to maintaining Manchester monitors NO2 at sites in the city Manchester is using a range of creative ways and improving the physical environment centre, Oxford Road and close to Manchester to make our neighbourhoods more attractive incorporates excellence in service delivery Airport. The annual mean air quality objective places to live, whether in social, private-rented (such as street cleansing, recycling, and refuse of 40µg/m³ is currently being met at the airport or owner-occupied accommodation. During the collection), fair and proportionate enforcement, site. However, although it is decreasing, it is still past decade in the region of 15,000 new homes and locally relevant campaigns and education. being exceeded at the city centre and Oxford were refurbished and built in the city, with a For example, the total kerbside household Road monitoring sites. facelifting programme to improve the existing waste recycled and composted has increased stock and a series of significant sites assembled steadily over the years, which has had a positive 2.4.5 Green infrastructure for development. Over £400million was also impact on the amount of waste collected Manchester has been awarded its first Country spent on the Decent Homes Programme, which (a decrease from 518kg in 2011/12 to 480kg in Park designation at Heaton Park, one of only included work on new windows, kitchens, 2012/13). Over the decade, despite population nine recognised by Natural England in the bathrooms and central heating. and household growth, kerbside refuse has north west. Country Parks are a significant decreased by 55%. asset, recognising unique areas of natural Currently, there are some 70,000 homes environment that provide a particularly high rented from social landlords in the city. Volumes of fly-tipping in Manchester declined contribution in terms of local wildlife and local However, the 2011 census proved a considerable each year between 2007/08 and 2010/11 community benefit. shift toward private renting, particularly in although there was an increase last year, the city centre and fringe. There are 61,000 largely due to the changes in the waste and households renting privately, with around recycling service that took place during the 79,000 in home ownership. summer of 2011. In 2012/13 the number of reported fly-tips decreased slightly from the previous year to 19,853. Manchester’s State of the City Report 2013 Executive summary 25
2.4.7 Making communities safer 2.4.9 Fire and Rescue The overarching aim of the Community Safety There has been a continued reduction year on Partnership (CSP) is to implement a three- year in selected types of fire, with the number year Crime and Antisocial Behaviour Strategy of accidental dwelling fires falling from 552 to to reduce crime and disorder across the city, 484 and deliberate dwelling fires decreasing focusing on local priorities identified through from 130 to 87 over the year. public consultation. Manchester’s 2012/13 target for a reduction in victim-based crime (including 2.4.10 Visits to cultural and leisure facilities violence against the person, sexual offences, The number of visits to cultural and recreational stealing, criminal damage and arson) was to facilities in the city (including Manchester City reduce it by 5% by April 2013. The Partnership has Council cultural and recreational facilities, the been successful in reducing victim-based crime Manchester Evening News Arena, Manchester by almost 9% over the past year, and by over 18% City Football Club, and other cultural venues) since 2010/11, which equates to over 10,000 fewer increased slightly to over 42million in 2011/12 victims of victim-based crime since 2010/11. compared to the previous year.
2.4.8 Youth offending The number of offences (leading to a sentence) for young people has reduced by 27.6% in 2012/13 compared to 2011/12. This equates to 528 fewer offences committed by Manchester young people. Manchester’s State of the City Report 2013 The city – general context 26
3 The city – general context
3.1 Introduction and background decade the population of Manchester has This chapter presents a general overview been growing by around 1.7% per year between of the city in terms of key demographic 2001 and 2011; this is over twice the average information, including population, migration, rate of growth in England, as shown in ethnicity and deprivation, with 2011 census data Figure 2, although this rate has fluctuated providing an indication of how the city has in recent years. changed over the decade. Figure 2 Towards the end of the last century, Rate of population growth (%), 2001/02–2011/12 Manchester suffered a massive decline in its England Manchester manufacturing base and severe population loss. 3.0 Between 1951 and 2001, the population of the city fell by 39.9% from 703,100 to 422,900. 2.5 WTH %
O 2.0 However, this trend has reversed and Manchester is now a thriving, diverse city at 1.5 TION GR the heart of both the Greater Manchester 1.0 conurbation and the north west region.
0.5 TE OF POPULA
3.2 Population RA The city covers some 117sq km, with a 0.0 / / / / / / / / / / / population density of 43.5 persons per hectare, which is almost nine times the average for Source: Mid-Year Population Estimates (reworked after 2011 Census), ONS © Crown Copyright the north west region. Population migration both into and out of the city is significant. Manchester is committed to increasing its population. Although population numbers fell throughout the 1970s and 1980s, over the past Manchester’s State of the City Report 2013 The city – general context 27
The most up-to-date data from Mid-Year continuing growth in Manchester’s population Estimates (MYE) released by ONS shows that but at a much higher level than in the 2011-based in 2012 it was estimated that Manchester’s interim SNPP, reaching 527,300 by 2015 and population had reached over half a million 558,000 by 2021. Figure 3 shows the population and stood at 510,800. ONS have introduced of Manchester from 2011, and how it is predicted changes to the methodology for distributing to grow over the decade. international migrants, which have affected MYE and population projection calculations. Figure 3 There are acknowledged concerns (by Population projections and forecasts, 2011–2021 Manchester City Council, ONS and CLG) about the 2011-based Interim Sub-National Population Interim SNPP GMFM Projections (SNPP) concerning the limitations
with the administrative data sources used to produce these estimates, which may impact on their quality. 2011-based interim SNPP show that Manchester’s population is projected to
continue to increase to 517,800 by 2015 and to In s 532,200 by 2021 (see Figure 3). These population projections are based on population trends in the five years prior to 2011, together with the 2011
census and the revised methodology, but do not take into account any future policy changes or future local development policies. Source: 2011-based Interim Sub-national Population Projections, ONS © Crown Copyright; 2012 Greater Manchester Forecasting Model, Copyright Oxford Economics Ltd
Using different growth assumptions, population forecasts from the 2012 Greater Manchester Forecasting Model (GMFM), released by Oxford Economics Ltd, also show Manchester’s State of the City Report 2013 The city – general context 28
The age profile of the city is changing. Between age-specific) must account for the rest of the 2011 and 2012, young people aged 10 to 19 and growth in young adults, and the expansion residents aged between 40 and 44, 60 to of the European Union (EU) in 2004 saw a 64, and 70 to 74, have decreased slightly as large influx of Eastern European migrants a proportion of the total population in the to Manchester. city, while the proportions of under-10s and residents aged 20 to 24, 30 to 39, 45 to 59, 65 Figure 4 to 69 and over 85 have increased. Growth in Age profile, 2001 and 2012 the younger population has implications for 90 and over school provision, while older people living in 85-89
isolation demonstrate greater levels of need. 80-84 Figure 4 shows how the age profile for the city 75-79
has changed from 2011 to 2012. There has been 70-74 a reduction in the number of 10 to 14s, and 65 65-69 to 89s, but all the other age groups have seen 60-64 a general increase. The largest increases are in 55-59 the 20 to 29 age group, rising by 32.5% and the 50-54 45-49 30 to 34 age group rising by 43.8%, although this 40-44 rise is greater because there are fewer people in 35-39
this age group. The biggest rise, however, is in 30-34
the under 1s, showing an increase of 64%. This is 25-29 due to a national rise in birth rates, but also by 20-24 the higher fertility rate of immigrating women 15-19 giving birth in the city. 10-14 5-9 Source: 1-4 Mid-Year Population Estimates (reworked after 2011 Census) Since the start of last decade, inflows of internal ONS © Crown Copyright Under 1 migrants have been largest for age groups 15 , , , , , , , , to 24, including students, peaking in 2003/04. Net inflows of international migrants (not Manchester’s State of the City Report 2013 The city – general context 29
Manchester continues to be popular with 3.3 Diversity and ethnicity This decrease will be partly due to a Gypsy or young adults, and according to the Higher Manchester has long embraced the breadth Irish Traveller category in the 2011 census, which Education Statistics Agency (HESA) there were and diversity of its population and celebrates for comparison with 2001 census data has just over 76,000 students (full and part-time) the values that bring people of different been included with White Other, but even if all attending Manchester’s higher education backgrounds together as Mancunians. 509 residents in this group were placed with establishments in 2011/12 (although not all The ethnic make-up of Manchester continues White Irish, there would still be a lower figure students would have had term-time addresses to become more diverse and the ethnic in 2011. Over the decade there was an increase in the city). This number of students made up minority group (EMG) population is growing, in the number of White Other (which includes over 15% of the 2011 MYE population. as shown in Figure 5. All broad ethnic groups residents from EU Accession States), Black grew in number between 2001 and 2011, with African, Pakistani, Indian and Chinese groups, In comparison to the national age profile, an increase in ethnic minority groups from all doubling in size. Manchester has a lower proportion of residents just under a fifth of the population in 2001 aged 65 and over (9.5% in Manchester compared to over a third in 2011, with only White Irish A detailed analysis of Manchester’s diversity will to 16.9% in England) and this proportion is showing a decrease. be presented in an accompanying report The decreasing while nationally it is increasing. State of the City: Communities of Interest, once Manchester has a slightly larger proportion of detailed data from the 2011 census is available. young people aged under 15 than nationally (19.6% in Manchester compared to 18.9% nationally). Manchester is showing a growth in the proportion of this age group, reversing the trend at the start of the decade, while nationally the proportion is falling. Manchester’s State of the City Report 2013 The city – general context 30
Figure 5 In total, the Asian group has grown from Ethnicity 10.4% in 2001 to 17.1% in 2011 with the Pakistani population numbering nearly 43,000 residents. 350 The Black African group appears to have grown rapidly over the decade from 6,655 in 300 2001 to 25,718 in 2011, whereas Black Caribbean remains relatively unchanged. There has been immigration from Niger and Somalia, and 250 probably an increase in migrants following the Arab Spring, but Manchester’s Black ethnic
200 group was considered by many to have been undercounted in the 2001 census so the scale TION IN s of the rise in the Black African group may be 150 exaggerated. The percentage of Manchester POPULA residents in the Arab ethnic subgroup is
100 ranked sixth in England and Wales and is the largest proportion outside London. Similarly, Manchester’s Chinese community is ranked 50 seventh, with Cambridge the highest and Oxford ninth, suggesting that Chinese students
0 are influencing the ranking; the remainder of All EMG White: All White: British White: Irish White: Other Black: All Asian: All Mixed Chinese or the top ten are in London. groups Other groups POPULATION
Source: 2001 and 2011 Censuses, ONS, Crown Copyright. N.B. 2001 Census undercounted the resident population of Manchester by an estimated 30,100. The O ce for National Statistics (ONS) added this undercount to the 2001 Mid-Year Estimate, but did not revise the 2001 Census data; therefore, the accuracy of the Census, particularly at small area level, is likely to be aected Manchester’s State of the City Report 2013 The city – general context 31
Figure 6 Manchester has a lower proportion of residents Ethnicity and age that speak English as their main language in the home than the average for England. More 100 65+ than double the national average have nobody speaking English at home (10.3%) and a larger- 16-64 than-average proportion only have a child 0-15 80 speaking English as a main language in the household. Urdu, the commonest language in Manchester after English, is spoken by over 13,000 residents according to the census, with 60 around 6,500 residents speaking Polish.
40 PERCENTAGE OF ETHNIC GROUP PERCENTAGE
20
0 All Groups White Mixed Asian or Black or Other Asian British Black British
Source: 2011 Census, ONS © Crown Copyright Manchester’s State of the City Report 2013 The city – general context 32
3.4 Migration This was a narrower gap than the 2009/10 The total number of National Insurance Migration is a significant aspect of population figure of –2,400. Number (NINo) registrations made in change in the city. Data on internal migration Manchester to overseas nationals by the are derived from the Patient Register Data Manchester has a much higher proportion Department for Work and Pensions (DWP) Service (PRDS), the National Health Service of people born outside the UK compared to in 2011/12 was 11,230, a decrease of 2,179, or Central Register (an estimate based upon England and the north west. Manchester has 16.2%, since 2010/11, following last year’s large GP registrations) and the Higher Education always attracted people from abroad, but the increase of almost 4,500 registrations. 16.3% of Statistics Agency (HESA). It shows that from past decade has seen a wave of immigration, registrations were from adults from the eight mid-2010 to mid-2011, 35,000 people moved to with those arriving between 2004 and 2009 EU Accession States (A8), with Poland the Manchester from other parts of England and forming almost 10% of the 2011 population, in largest contributor, accounting for 6.6% of all Wales, including 10,620 who moved to the city part due to the widening membership of the registrations. A2 EU nationals from Bulgaria from other Greater Manchester districts. European Union (EU). There were around and Romania accounted for 2.3% of all NINo 23,000 residents born in EU countries outside registrations, with Romanian nationals by far 36,500 people moved from Manchester, of the British Isles according to the 2011 census. the largest proportion. Following the increasing whom 13,800 moved to other parts of Greater People born in countries outside the EU, national trend, Pakistani nationals accounted Manchester. Trafford, Stockport and Salford however, totalled 95,000 residents, mainly for almost a quarter (23.3%) of all registrations, were the most popular destinations for people due to immigration from Pakistan and, to a but this was a decrease of 210, or 7.4% since the moving from the city, while most people came lesser degree, India. previous year. Indian and Spanish nationals in from Trafford and Salford. Manchester gained accounted for 7% and 6% respectively of all more people from outside Greater Manchester registrations in Manchester in 2011/12 (Figure 7). (24,380) than it lost to areas outside Greater Manchester (22,700), giving a net gain of 1,680, but the city lost more people to districts in Greater Manchester than it gained from them, giving a net loss of 3,180. The difference between the numbers of people coming into Manchester and leaving Manchester because of internal migration was a loss of 1,500 people. Manchester’s State of the City Report 2013 The city – general context 33
Figure 7 3.5 Index of Multiple Deprivation 2010 NINo registrations 2002–2012 Across a number of issues, Manchester suffers 6000 significant levels of deprivation. The Index of 2002/03 2003/04 2004/05 2005/06 2006/07 Multiple Deprivation 2010 (IMD 2010) remains the most recent calculation of deprivation from 2007/08 2008/09 2009/10 2010/11 2011/12 Communities and Local Government (CLG) 5000 and is based on seven domains of deprivation relating to income, employment, health and disability, education, skills and training, barriers to housing and services, crime, and 4000 living environment. IMD 2010 measures relative deprivation and cannot be used as
TIONS an absolute measure of deprivation or as an absolute measure of change within its domains. 3000 Deprivation at local authority level is presented in six different ways (score, rank, extent, concentration, income scale and employment NUMBER OF REGISTRA scale), each describing a different aspect of 2000 deprivation, and there is no single best way of describing or comparing districts. The IMD 2010 was produced using, in the main, data from 2008, with 2001 census data used where no 1000 alternative existed.
The IMD 2010 ranked Manchester as the fourth most deprived district in England out of 326 in 0 Pakistan India Poland Spain Nigeria China People’s Czech Rep of France Italy Rest of England, if either average Lower Super Output Republic Rep Lithuania world* Area (LSOA) ranks or average LSOA scores are COUNTRY OF ORIGIN
Source: National Insurance Recording System, DWP. Crown Copyright. * Total registrations minus top ten listed countries Manchester’s State of the City Report 2013 The city – general context 34
considered, second most deprived in terms of Deprivation is widespread across the city but, income and third in employment deprivation. according to the IMD 2010, the most deprived These rankings are the same as in the IMD areas remain in north and east Manchester 2007, although in 2007 these rankings were and in parts of Wythenshawe. There are out of a total of 354 districts. The position of similar patterns of deprivation using different Manchester remains consistently high across datasets, such as unemployment claimant all measures of deprivation, never falling count statistics, benefit claimants and free below eight for any one measure. In terms school meals. Data released by the Department of concentration of deprivation within the for Work and Pensions (DWP) in 2010 on out- local authority, Manchester has shown some of-work benefit claimants showed that the improvement, moving from fourth in the IMD highest claimant numbers tended to be in those 2007 to eighth in the IMD 2010. areas ranking highest in the IMD, indicating correlation between the different aspects 46% of the city’s LSOAs were in the most of the index. deprived 10% in England, compared to 52% in the IMD 2007. At the local level, the second most deprived LSOA in England in the IMD 2007, in Harpurhey, has moved to tenth most deprived LSOA in the IMD 2010. Manchester’s State of the City Report 2013 The city – general context 35
Map 1 illustrates the IMD across Greater Map 1 Manchester conurbation. Deprivation is Greater Manchester 2010 Index of Multiple Deprivation illustrated in the geographical area of Lower Super Output Areas (LSOAs), and is shaded from dark to light depending on the deprivation Bury Rochdale score (the higher the score the more relatively deprived the area is). This Greater Manchester representation of IMD illustrates that a large proportion of deprived areas in the county fall Bolton within Manchester’s borders (Manchester local Oldham authority area is outlined in dark grey on the
map) and highlights that Manchester’s ‘natural’ Wigan and (more affluent) geographical suburbs fall Salford into neighbouring boroughs.
Tameside
Lower level SOA by IMD rank 1 = most deprived; 32,482 = least deprived in England
Lowest % , to , Tra ord Stockport Lowest % , to , Top % , to , Top % , to , Top % , to , Top % , to , Top % , to , Top % to , Top % to
Source: IMD CLG Crown Copyright. All rights reserved. Manchester City Council Manchester’s State of the City Report 2013 The city – general context 36
3.6 Climate change Objective 1: The city’s climate change action plan for the Reducing the city’s emissions by 41% by 2020 period 2010-20, Manchester: A Certain Future (from 2005 levels) (M:ACF), recognises the role that Manchester The latest data from the Department of Energy can play in helping to address climate change, and Climate Change (DECC) shows that by and crucially how the delivery of the plan will 2010 Manchester had achieved a 7.6% reduction
benefit Manchester residents and businesses. in CO2 levels against the 2005 baseline In the three years since the plan was launched, figure (Table 1). During this period, the city’s progress has been made, with local action on population rose from 455,700 to 492,600, so climate change moving from being a subject the reduction in per capita emissions over this with relatively low public awareness, to period is much higher. becoming an opportunity for positive change that is being embraced by increasing numbers Table 1
of stakeholders across the city. Direct CO2 emissions estimates for Manchester
2005/06 In 2013 the M:ACF Steering Group published 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 Manchester: A Certain Future 2013 Update, (baseline) Available providing a summary of progress between 2010 Tonnes 3,288 3,375 3,244 3,245 2,885 3,039 autumn 2013 and 2012 and the priorities for the next three % reduction* Available years to 2015 (www.manchesterclimate.com). 0% 2.6% –1.4% –1.3% –12.2% –7.6% on baseline autumn 2013 The following sections provide progress on the Per capita Available 7.2 7.3 6.9 6.8 6.0 6.2 plan’s two headline objectives: CO2 reduction emissions (t) autumn 2013 and Culture Change. % per capita Available – 0.9 4.5 5.8 17.3 14.5 change autumn 2013
Source: DECC.
Note: all CO2 data is subject to potential revision by DECC. *Includes domestic, transport and industrial/commercial emissions.
Manchester’s State of the City Report 2013 The city – general context 37
These figures show a general downward trend As a result, in 2012 AGMA and the Government consistent with the 2020 target, attributable to established the Greater Manchester Low a range of factors, including the impacts of the Carbon Hub Board, a multisector partnership global economic downturn and milder winters. group responsible for overseeing and driving However, there was an apparent increase in the delivery of the Greater Manchester Climate emissions between 2009/10 and 2010/11. This Change Strategy 2011–20. In 2012/13 this new increase in emissions has been attributed partnership has helped to establish Greater primarily to a general rise in residential gas Manchester as one of five UK cities securing use as a result of the cold winter in 2010/11, funding and support from the Government to combined with some national fuel switching provide leadership on the local implementation away from nuclear power to coal and gas for of national policies, including Green Deal, ECO electricity generation during 2010. and heat policy.
These figures currently provide the best
measure of progress against the city’s CO2 reduction objective. However, they underline two key issues: →→ The difficulties in establishing up-to-date, representative data to monitor performance and inform future activity. Hence the use of a range of locally generated proxy data, which are described further in the following chapters →→ The importance of both local and national action on climate change. Manchester’s State of the City Report 2013 The city – general context 38
Objective 2: Climate Week ‘Best Community Initiative’ Embedding ‘low-carbon thinking’ in the award and was short-listed for the ‘WWF Green lifestyles and operations of the city Game Changers Innovation’ award, as part of Progress against the city’s culture change the Business Green awards – the only Greater objective is more difficult to measure as to Manchester organisation in any category. date there has not been a clear indicator in place. There is, however, a range of activity A city-wide programme is now gaining that provides useful proxy indicators of progress momentum: a total of 2,500 people and some in this area, including the increases in the 85 organisations from across the city have number of the city’s Eco Schools from 141 to 148 been directly engaged, including Manchester (which accounts for 83% of state schools in the Arndale, the Co-operative Group, Manchester city) and the number of organisations being Metropolitan University, The University of supported by the Manchester Environmental Manchester, and several schools. Manchester Business Pledge, increasing from 1,800 to over City Council has also committed to train all 1,900 businesses. staff, approximately 7,000, over three years, starting with those returning to the Town Hall However, the launch of the Manchester Complex in 2013. By 2015 the aim is for all the Carbon Literacy Project is perhaps the most city’s residents, students and workers to have significant area of progress in relation to this been provided with access to at least one day objective over the past 12 months. Established of training. as a commitment in 2009 in Manchester: A Certain Future, the project was launched in October 2012 with the aim to provide access to at least one day of training in climate change for all residents, students and workers in the city. Since its launch, the project has gained national attention; it has been the subject of three ministerial visits, won the 2013 National Manchester’s State of the City Report 2013 Economic growth 39
4 Economic growth
4.1 Introduction to global businesses and organisations, key →→ City growth: The City Deal is now moving Manchester is a city of change as evidenced national public bodies, and some of the biggest into its next phase and will be linked to by its now growing population and names in sport, academia, and high and Local Growth Deals arising out of the diversifying economy. The city was the popular culture. Heseltine Review, which will see certain birthplace of the industrial revolution and Whitehall budgets alongside key powers is an established commercial centre. In the Despite the economic challenges of the recent and responsibilities devolved to Greater past, Manchester suffered acutely from the past, which have impacted to some degree Manchester to help drive local growth. effects of deindustrialisation. Only 15 years ago on all aspects of the local economy, the level This will bring improved inward investment, there was a falling population, high levels of of business activity in the city, the strength housing, transport, infrastructure, and unemployment, dereliction and an economic of the private sector and an improving skills strengthening of the Business Growth Hub, base that was limited in scope. base suggest that Manchester is well placed Skills Hub and Low Carbon Hub. The next to drive local growth as part of wider economic phase of the City Deal process will see these However, in recent years the city has undergone recovery. A number of groundbreaking growth initiatives being combined with a an economic renaissance, with traditional developments reflect the dynamic nature focus on reducing dependency through industries and low-value services making of the city and give cause for optimism about public service reform. way for an economy based on knowledge, the future: expertise and entrepreneurialism. Manchester →→ Enterprise Zone: Greater Manchester’s Airport is growing and an Enterprise Zone is Enterprise Zone is focused around now attracting new businesses to Airport City. Manchester Airport, a key economic MediaCityUK and the Sharp Project provide driver for the North of England. The zone a focus for creative and digital industries and comprises a series of linked sites at Airport a new national Graphene Institute based at City, Medipark at University Hospital South The University of Manchester is exploiting Manchester and Wythenshawe district the potential of a revolutionary new scientific centre. The Enterprise Zone has the discovery made in the city. The city centre potential to bring thousands of jobs to has been revitalised and repopulated. These the area over the next decade and create developments help make Manchester a rival a new business destination for a diverse to many of the world’s leading cities and home range of enterprises. Manchester’s State of the City Report 2013 Economic growth 40
→→ Transport: A comprehensive and efficient In addition, rail investment through This chapter will look at: transport network is essential to the city’s the Northern Hub project and further →→ Gross Value Added (GVA) plans for sustainable economic growth and electrification of key rail routes across the →→ Employment growth development. In the longer-term, High north west, will improve capacity and services. Speed Rail will bring better connections Further local bus priority schemes and more →→ Wages in Manchester between Manchester, London and other investment in cycle infrastructure are making →→ Creative and cultural industries cities, with stations at Piccadilly and the the city more liveable and sustainable. airport. Meanwhile, a number of initiatives →→ Transport are underway to improve transport links →→ Creative and digital industries: The →→ Environmental Strategy Programme. and facilitate movement within the city. SHARP Project is continuing to expand Transport improvements totalling £1.5billion and builds on developments in broadband through the Greater Manchester Transport and digital infrastructure to establish digital Fund are supporting: and creative media hubs that are currently used by Sky 1 and Channel 4. Linked with ——the extension of the Metrolink to MediaCityUK in Salford these two initiatives Chorlton and east Didsbury establish the Manchester area as the second ——further extensions to east Manchester, most significant media centre in Europe. Wythenshawe and the airport ——a planned second route across Manchester city centre. Manchester’s State of the City Report 2013 Economic growth 41
Case study: NOMA – Redevelopment of the and residents and visitors the chance of a business start-ups, together with retail and Co-operative Complex far richer connection to the place and its leisure space. development. The Council is working in partnership 1 Angel Square, the Co-operative’s new Head with the Co-operative to bring forward The new quarter will be exemplary and set new Office and the first phase of NOMA, has now the redevelopment of their estate. The standards for sustainable development and been completed. The building, which houses development, called NOMA, will be a major urban design. The Co-operative are looking at 4,000 staff, has been built to an innovative contributor to achieving the regeneration an integrated energy solution to maximise the design and to Building Research Establishment objectives for the northern part of the city use of renewable energy sources across the Environmental Assessment Method (BREEAM) centre and will connect to other surrounding site and potentially a CHP (combined heat and Outstanding rating, and has been recognised developments, including a redeveloped Victoria power) station. by a number of design and property awards. Station, the new National Football Museum, More than 50% of the workforce used in its the expanded Chetham’s School of Music, and With an investment value of some £1billion construction were based within Greater a transformed Corn Exchange, which is being the redevelopment will lead to approximately Manchester and it provided over thirty funded by Aviva. 1million sq ft of new-build office space, 1million apprenticeships. Alterations to the Inner sq ft of refurbished office space, 1million sq ft of Ring Road have also now been completed NOMA will be a major mixed-use residential space, 200,000 sq ft of retail/leisure and phase 1 of the public realm, Angel Square, neighbourhood of some 4million sq ft when space and 200,000 sq ft of hotel space, and will is due for completion shortly. fully developed – a new urban quarter of the bring in significant private sector investment city centre. The partnership’s vision for the site over the next 10–15 years. The public realm works are being partly funded sets clear aims for the type of experience that through the European Regional Development occupiers, residents and visitors should enjoy, Key elements of the project include the Fund. Phase 2 of the development is now the quality of the public spaces and built form, remodelling of the inner ring road to integrate beginning and will consist of the transformation the environmental performance of the buildings the new head office with the city centre; an of the grade II listed City Building into a four- and business, and the social and employment extensive high-quality public realm scheme star boutique hotel, the start of refurbishment benefits that the scheme will deliver. NOMA built to CEEQUAL excellent standard, which works to the existing listed buildings, and public will be a neighbourhood that for the first will allow for improved connectivity between realm works throughout the listed estate. time will harness the vast potential of digital the residents to the north of the development platforms, providing an attractive and highly and the retail core; and refurbishment of the Local employment opportunities are being sustainable environment, giving businesses the listed estate to provide a range of office space, developed both in terms of construction of the opportunity to maximise market penetration, including flexible low-cost office space for complex and the end use of the buildings. Manchester’s State of the City Report 2013 Economic growth 42
4.2 Gross Value Added Figure 8 Gross Value Added (GVA) is a measure of the GVA – £ per head, 2001–2011 value of goods and services produced by an 25,000 area, reflecting its economic performance. In UNITED KINGDOM GM South GM North 2011 Manchester’s economy, combined with that of the other four Greater Manchester South districts (Trafford, Stockport, Tameside 20,000 and Salford), generated an economic output (GVA) of £32.51billion – over a quarter of the region’s output. This is an increase of 1.5% on the 15,000 previous year, indicating some recovery from the economic downturn of 2008–10. Measured in terms of GVA per head of resident population,
Greater Manchester South outperforms 10,000
national and regional comparators, rising from PER HEAD, GVA £17,065 in 2001 to £22,081 in 2011 (Figure 8).
5,000
0 * * 2011 data provisional
Source: Oce for National Statistics, Crown Copyright, Headline Gross Value Added (GVA) per head by NUTS 3 area at current basic prices Manchester’s State of the City Report 2013 Economic growth 43
During the past decade, Greater Manchester Figure 9 South’s share of the region’s GVA has risen Manchester GVA forecast, 2010–2030
slightly, from 25.8% to 26.2%, reflecting the 25,000 area’s importance as the hub of economic activity in the north west. However, while the Greater Manchester South economy performs above average when compared to the other 20,000 Core Cities, the gap with London continues to widen.
15,000 The Greater Manchester Forecasting Model (GMFM) is an integrated economic, population and household forecasting model focused on
the Greater Manchester City Region. It provides A m at prices 10,000 GV a forecast for GVA at local authority district level to 2030. Figure 9 shows the model’s predictions for Manchester for the period 2010–2030. This 5,000 indicates the city’s GVA rising from £13.3billion in 2010 to almost £23billion by 2030.
0 Manchester’s State of the City Report 2013 Economic growth 44
Case study: HOME for Library Theatre creative organisations – the Library Theatre as a place that develops artists, producers and Company and Cornerhouse Company (LTC) and Cornerhouse, which technicians capable of working with emerging merged as one organisation in April 2012 under practice. Come 2015, Manchester City Council will the name of Greater Manchester Arts Centre be opening the doors to its new £25million (GMAC). The LTC moved out of the Central Commissioning new work in the new arts state-of-the-art cultural venue at First Street, Library basement in June 2009 and is currently centre will bring together visual artists with Manchester. The facility will be called HOME. presenting from the Lowry Quays. theatre practitioners, filmmakers with musicians and dramatists, writers with visual In November 2010, Manchester City Council The cultural venue will have a 500-seat theatre, artists etc. There will be nothing quite like this Executive Committee approved the a 150-seat flexible theatre space, large gallery in the UK. development of a new cultural facility for the space, five cinema screens, education learning city (at the corner of Whitworth Street West spaces, digital production and broadcast The area around Whitworth Street West, Knott and Albion Street) as part of the first stage of facilities, a café bar, restaurant, offices and Mill and Castlefield already provides a rich and a masterplan to develop the First Street site in other ancillary spaces consistent with a diverse cultural offer, including The Bridgewater the city centre. The Council is procuring this and production centre. Hall. Opposite the site around Knott Mill are the project is led by the Culture Team, working up to 50 small creative and knowledge-based in collaboration with landowner Ask Property The new home will be production-focused, not businesses. The new cultural venue at the north Developments. Ask are responsible for the just in terms of theatre but also film, visual art, of First Street will become a powerful anchor delivery of the rest including which includes a digital and entertainment. Creating an under- at this important gateway to the city, and also 700-space multistorey car park, retail space, one-roof ‘art factory’ will provide a unique support the expansion of cultural organisations a 208-bed four-star international hotel and an opportunity in the UK to develop creative along Oxford Road, including Contact Theatre. extensive new public square including external practice, across and within the wide range of performance space. art forms it covers. The creation of HOME will make a strong contribution to the city’s cultural ambition The Arts Council of England (ACE) is a major This project creates an opportunity to create by creating a significant tourism destination stakeholder, and the Council has secured capital a Centre of Excellence for the creation and driving investment and economic growth, a funding from ACE for this project. distribution of audience-focused digital content new creative production centre for advanced for the visual and performing arts. This will skills development, and encourage creative The venue will be the new home for establish Manchester as a leading producer of employment in the city. Manchester’s two well-established and loved cross-platform, cross-artform digital work, and Manchester’s State of the City Report 2013 Economic growth 45
4.3 Employment growth Manchester’s economic base is changing As the region’s major employment centre, and high-skilled jobs are being created in Manchester has seen employment in the city high-growth, knowledge-based industries grow substantially over the past decade, with (KBIs), such as life sciences, creative, cultural 309,400 people employed in the city in 2011. and media, specialist manufacturing, The sectors responsible for the largest share of communication and aviation. Generating high Manchester’s employment growth over the past added value, these sectors are widely believed ten years are the financial and professional services to be crucial to future growth and economic sectors, which now account for more than one- development. Furthermore, many of the fifth (22%) of the city’s employees, compared to workers who commute into the city are skilled a national rate of 13% (Figure 10). The challenge and add a significant value to the economy, for the city is to build on the success of the past with Manchester workplaces having the decade in the face of very different economic greatest proportion of ‘professional’ employees conditions and a much more competitive and and the lowest proportion of ‘process, plant challenging global market. Manchester’s strength and machine operative’ employees within in the financial, professional and scientific sectors Greater Manchester. suggests that it is well placed to benefit from an upturn in the economy, as these sectors are expected to be some of the key drivers of the recovery. The Partnership continues its work to connect local people with the job opportunities the city has to offer. Manchester’s State of the City Report 2013 Economic growth 46
Figure 10 Percentage of employees by industry
25%
Manchester
England
20% YEES O
PL 15% ALL EM E OF AG 10% CENT PER
5%
0%
Financial, Health & Wholesale Education Accommodation Administration Transportation Public Manufacturing Information and Construction Arts, Other Professional, Social Work & Retail & food service & support and storage administration and Utilities communication Entertainment Scientific* services & Recreation
*Included industrial sections Financial and Insurance, Real Estate and Professional, Scientific and Technical. Source: Business Register and Employment Survey, 2011, O ce for National Statistics. Crown Copyright. Manchester’s State of the City Report 2013 Economic growth 47
4.4 Wages in Manchester Figure 11 Increasing the wages of Manchester residents Core Cities median gross weekly wage, 2012
is a priority for the Manchester Partnership. 500 The Partnership recognises the need to address resident workplace the gap between workplace wages (the wages of those who work in the city but may live
anywhere) and resident wages (those who live 400 in the city but may work anywhere). This gap is clearly evident in the most recent 2012 data. Figure 11 shows the median gross weekly wage GE (£) across England’s Core City group for 2012. 300 Y WA
Reflecting the success of the local economy, WEEKL S
Manchester has the highest average weekly OS workplace wage of any of the Core Cities 200 (£433.40). However, it also has the third lowest resident wage (£362.60), resulting in the largest MEDIAN GR wages gap of any of the Core Cities (£70.80)3. 100
0 Nottingham Newcastle Liverpool Bristol Birmingham Leeds She eld Manchester
Source: Annual Survey of Hours and Earnings, 2012, O ce for National Statistics. Crown Copyright 3 It should be noted that this data is based on a national survey. The size of the sample in Manchester means that the results are subject to a margin for error (confidence intervals) of 3.2% (resident wage) and 2.7% (workplace wage). This means that, at a 95% confidence level, we can expect the weekly median resident wage to be somewhere between £351 and £374 and the workplace wage to lie somewhere between £422 and £445. Manchester’s State of the City Report 2013 Economic growth 48
Figure 12 shows the trend of Manchester wages Figure 12 over the six-year period from 2006 to 2012. This Median gross weekly wage in Manchester, 2006–2012
indicates that the median resident wage has 500 risen by £28.70 (8.6%), from £333.90 in 2006 to Resident wage Workplace wage £362.60 in 2012 and the median workplace wage has increased by £30.70 (7.6%), from £402.70 to £433.40. The slightly faster rate of increase in the 400 resident wage indicates a modest narrowing of the resident-workplace wages gap. GE (£) 300 Y WA WEEKL S OS
200 MEDIAN GR
100
0 2006 2007 2008 2009 2010 2011 2012
Source: Annual Survey of Hours and Earnings, 2012, O ce for National Statistics. Crown Copyright Manchester’s State of the City Report 2013 Economic growth 49
4.5 Creative, digital and cultural Creative businesses are also an important and development programmes, such as those industries driving force for the wider economy of led by Manchester Museum and Imperial War Manchester is home to the largest Manchester. Clusters of creative businesses in Museum and an initiative led by Manchester concentration of creative and cultural activity areas such as the Northern Quarter are helping Cathedral, have all offered pre-employment outside the south east, and the vibrancy of the to regenerate the city, bring in additional training to unemployed residents, helping creative sector is one of the city’s key economic financial resources, attract new businesses, them to develop the skills and confidence advantages. Despite the challenging economic and retain creative talent. Strategic investment they need to gain employment and become climate, Manchester’s creative and digital sector in digital connectivity, the development of economically active. has continued to see growth and is predicted to Corridor Manchester and new assets such as continue to buck wider economic trends, with MediaCityUK, the SHARP Project and First The city is blessed with a dynamic cultural scene strong growth forecast over the next decade. Street will boost the city’s profile as a modern where major cultural institutions sit alongside creative location. The strength of Manchester’s a rich mix of smaller organisations and groups Growth forecasts for the creative and digital grass-roots creative and digital network and of creative practitioners creating exhibitions, industries in Greater Manchester have the diversity of the sector are key to its success. events, festivals and performances. been drawn from the Greater Manchester They help to form a vibrant ecology of university Forecasting Model (produced by Oxford labs, emerging companies, DIY hackers, Manchester’s key creative and cultural Economics) to give an overview of the sector’s SMEs, freelance creatives and not-for-profit attractions, which include Manchester overall growth potential over the coming cultural organisations, as well as the larger Museum, Manchester Art Gallery, Museum of decade. The sector’s growth is overwhelmingly commissioning organisations based here such Science and Industry (MOSI) and Whitworth Art positive, showing GVA forecast to grow by as the BBC and ITV, enabling creative talent to Gallery, as well as high-profile events such as over 70% by 2025. Employment in the sector is develop and businesses to grow. Manchester International Festival, bring further estimated to grow more modestly at a healthy investment into the city through tourism and 16% during the same period, which also implies Manchester’s cultural and creative employers related spend. a strong increase in productivity. This would across private and voluntary sectors have also suggest that the economic importance embraced initiatives that provide entry-level The Manchester International Festival of the sector could be underestimated if only employment opportunities for the city’s plays an important role raising the profile of employment data is considered. young people, including creative sector Manchester and attracting inward investment apprenticeships. In addition, volunteer training by positioning the city as an international Manchester’s State of the City Report 2013 Economic growth 50
centre for culture, and in 2011 the Festival Case study: Manchester Craft and Design With the support of the Council’s Culture Team, achieved an estimated economic impact Centre – supporting creative entrepreneurs the Craft and Design Centre has been able to value of £37.6million. The Festival increasingly digitise these events, creating a series of video works with schools, FE and HE institutions to Manchester Craft and Design Centre in the recordings for wider circulation. The funding maximise opportunities around employment Northern Quarter is an award-winning visitor support also paid for technical training so that creation and the recruitment of volunteers. attraction and provides a workshop and retail staff can record events in the future, creating A total of 383 volunteers took part in the 2011 trading environment for some of the city’s lasting digital assets and investment in the skills Festival, along with 4,007 creative learning most talented designers and craftspeople. It is of staff at the Craft and Design Centre and the education participants. housed in a former Victorian fish and poultry other partner cultural organisations involved market building and is home to 19 working in the programme. The toolkit resources Particular successes in 2012 include the studio boutiques, where 35 artists, designers and new equipment will also enable staff to successful launch of the new National Football and craftspeople sell their work to the public further communicate information to partner Museum, which opened in Manchester in July six days a week. organisations, volunteers and resident artists and has exceeded all expectations in terms of in the future. visitor numbers. The Museum welcomed its With a rich programme of exhibitions, hands-on 100,000th visitor just six weeks after it opened workshops, family events and sales evenings, To date, four of the films have been published and exceeded its first-year target of 350,000 the Centre has been keen to expand its support online, successfully extending the Craft and guests in just nine months of operation. to designers and creative professionals outside Design Centre’s reach beyond those who the building. The Centre now has a Makers’ attended the session. The Centre’s new Network: a growing collection of over 420 website planned for later in 2013 will enable makers, designers and creatives of all sorts the team to further promote this digital from Manchester and beyond. It has been content alongside their ongoing Business delivering an innovative programme of talks, Development Programme. lectures and demonstrations in the form of a Creative Business Development Programme for creative entrepreneurs. Manchester’s State of the City Report 2013 Economic growth 51
Case study: Manchester’s cultural sector The programme runs over two years from April In 2013 IWM North, working in partnership with leads bid to create new jobs for young people 2013 to March 2015. Manchester Museum, part of The University of Manchester, is celebrating the news of a The new Creative Employment Programme Case study: Improving Futures – Lottery Heritage Lottery Fund (HLF) grant of £528,700 is available in England and is designed to success for new volunteer programme for a new groundbreaking volunteer and support new employment opportunities for learning programme. young people in the cultural sector. By working Museum partners have announced their together in Manchester, partners hope to success in securing a major Heritage Lottery- The three-year project, Improving Futures: deliver an effective programme in the city. funded volunteer programme. Manchester Volunteering For Wellbeing, builds on the The Council’s Culture Team has been working Museum and the Imperial War Museum North huge success of the previous volunteer with cultural sector employers in the lead-up (IWMN) have been working together to develop projects, which had highlighted the need for to the launch of the programme. The city’s innovative cultural volunteer programmes that greater public involvement and volunteer consortium application for young Manchester help new volunteers develop new skills and opportunities at key heritage venues across residents will provide wage subsidies for work to combat social exclusion. The successful Greater Manchester and demonstrated the employers and assistance for employers and ‘In Touch’ programme ran from 2007 to 2010 and potential that heritage volunteering has to new employees alike. delivered some remarkable impacts, which the change people’s lives. The new Improving partners have sought to continue to build upon. Futures project is a life-changing social learning The initiative will lead to new apprenticeship programme that uses the heritage assets of jobs, paid internship roles and a pre- In 2010/11 the Council’s Culture Team provided IWM North, Manchester Museum, Museum of apprenticeship programme in partnership partners with support for a further pilot Science and Industry and other partner venues with The Manchester College and other ‘Culture Works’ project to develop a targeted to help volunteers move away from social and learning providers. A joined-up approach to approach to combating worklessness through economic isolation. It will provide personal marketing and group training will make sure volunteering. The two primary museum development opportunities for those who that the young recruits to the programme partners broadened their range of cultural need help reintegrating into society. will get the most out of their new jobs and partners, accessed mainstream learning gain a rounded understanding of work in the provision and linked with employment-related This is the first major project to measure the creative and cultural industries alongside extra local partners to stimulate referrals. impact of responsible volunteering in the support for entrepreneurship and digital skills. heritage sector on health and wellbeing, Manchester’s State of the City Report 2013 Economic growth 52
exploring how it can combat social and mentoring, and the chance to visit and learn 4.6 Visitor economy economic isolation. IWM North and from a range of national and local heritage Manchester’s national and international Manchester Museum hope the project will venues. The scheme will help to create three profile as a leisure and conference destination demonstrate enormous benefits to volunteers, new posts and a paid internship placement, continues to strengthen and as such the museums and society. working across both Manchester Museum destination’s role in supporting Manchester’s and IWM North. economy, its businesses and subsequent A total of 225 people from a diverse range of workforce, is of growing importance to the city. backgrounds – including people between the ages of 16 and 25 and over 50 years old, In 2011, the number of visits to Manchester as well as ex-service personnel – will be was 53.6million, compared to 48.7million in given the chance to become volunteers and 2010. The number of bed nights generated benefit from a bespoke training programme increased to 7.5million in 2011 from 6.8million accredited by The Manchester College. They in 2010, and exceeded the number reached in will get the chance to work with some of previous years. The number of staying visits in the most prestigious heritage venues in the 2011 was 3.7million, compared to 3.4million in north west, including the Whitworth Art 2010, which equals the highest level reached in Gallery, Manchester City Galleries, People’s 2007. This combined with the continued year- History Museum, Manchester Jewish on-year increase in day visits to Manchester led Museum, Dunham Massey and Ordsall Hall. to tourism generating £2.2 billion (CS.F) through These venues in turn will be able to cultivate direct expenditure into Manchester’s economy a valuable volunteer base that will enhance with £3.2billion economic impact being the visitor experience and provide access and generated through this tourism activity. interpretation for the collections. At the same time, the International Passenger Learning opportunities forming the core Survey (IPS), a national-level survey and of this project will include a varied range of therefore one of the sources used for heritage training courses, work placements at benchmarking, and of particular importance the selected venues, volunteer-to-volunteer to Manchester considering the routes and Manchester’s State of the City Report 2013 Economic growth 53
opportunities through Manchester Airport, Table 2 showed Manchester as receiving the second Tourism contribution to the Manchester economy highest increase out of the top ten cities (at 15%). Economic impact Manchester maintained its key third position generated by tourism in behind London and Edinburgh (followed by Direct expenditure Manchester Birmingham and Liverpool respectively) and Number of bed from tourism to (including indirect increased the number of visitors to 934,000 Number of Number of nights generated the economy expenditure and day visits staying visits (CS.F) (CS.G) VAT) (from 811,000 in 2010). 2011 (2012/13 report) 49.8m 3.7m 7.5m £2.2bn £3.2bn
2010 (2011/12 report) 45.3m 3.4m 6.8m £2.0bn £2.9bn In terms of international business visits measured by IPS, Manchester increased its 2009 (2010/11 report) 43.5m 3.0m 5.8m £1.8bn £2.7bn visitors by 16% to 318,000 in 2011 compared to a 2008 (2009/10 report) 42.0m 3.4m 6.5m £1.8bn £2.6bn national average of a 6% increase. 2007 (2008/09 report) 40.5m 3.7m 7.1m £1.8bn £2.7bn 2006 (2007/08 report) 39.9m 3.3m 6.4m £1.6bn £2.5bn
A separate study showed that £484million was 2005 (2006/07 report) 35.4m 3.3m 6.2m £1.4bn £2.2bn
generated in 2011 in Manchester through its Source: Scarborough Tourism Economic and Activity Monitor, Global Tourism Solutions and Visit Manchester conference and business events market (Source: Visit Manchester’s Conference Value and Volume study, Team Tourism Consulting Ltd).
Table 3 illustrates the tourism activity hosted by Manchester in terms of the number of day visits, staying visits, and number of bed nights generated and the contribution this activity has made to Manchester’s economy. Manchester’s State of the City Report 2013 Economic growth 54
The strength of Manchester’s destination the four-star Hotel Melia Innside confirmed The overarching aim remains to develop an profile has attracted a number of new hotel for First Street. integrated transport network that promotes developments to the city to include two at four an economically competitive, environmentally star level: Hotel Melia Innside & Indigo Hotel First Street’s new purpose-built centre for sustainable, safer, healthier and fully inclusive and a new upper-class boutique hotel on King international contemporary art, theatre, film Manchester. Good transport is also key to Street, with German hotel operator Motel One and books, ‘Home’, will particularly enhance creating stronger, safer neighbourhoods that also bringing their brand to the city. the visitor offer and public realm, but all sites promote healthier lifestyles, enhance residents’ are due to include a mix of retail and leisure quality of life and lower their carbon emissions. The National Football Museum opened in within their developments and will therefore High-quality transport links and transport July 2012, further strengthening Manchester’s generate further opportunities for Manchester’s information are important elements of our international associations with football and tourism product. work to address the big challenges we face, sport as well as enhancing the visitor particularly worklessness and social exclusion. attraction offer. Manchester City Council also continues to work with partners to support the delivery of 4.7.2 Transport delivery in Manchester Manchester City Council continues to work the Rugby World Cup 2013 and political party Since 1 April 2011, Transport for Greater with private sector developers on major conferences, which will further raise the city’s Manchester (TfGM) has been responsible for multisector projects that will further support profile on a national and international scale. delivering the transport policies of the Greater the tourism opportunities for the city. Manchester Combined Authority. This includes 4.7 Transport the third Greater Manchester Local Transport Three key ‘place making’ strategies are 4.7.1 Better transport networks Plan (LTP3), the Greater Manchester Transport particularly of note for 2012/13. Sites of 20 acres A comprehensive and well-functioning Fund, the Local Sustainable Transport Fund are being redeveloped within the city centre transport network is an essential component and, more recently, the Better Bus Area Fund. at First Street Manchester and at NOMA of the drive to support the economic recovery Manchester City Council is the Highway Manchester, with an additional site being of Manchester. Improvements to transport Authority and has responsibility for managing developed by Etihad in east Manchester close and travel opportunities contribute to each the city’s road network in addition to working to their football stadium. All three sites are of the three spines and most of our priorities with TfGM to deliver a number of projects for projected to include hotel developments, with described by the Community Strategy. which they are responsible. Manchester’s State of the City Report 2013 Economic growth 55
4.7.3 Manchester’s priorities for transport The success of Manchester Airport is Traffic flows The focus continues to be on investing critical to unlocking the economic potential →→ The busiest motorway section was on the in transport improvements that support of the North of England and closing the M56 between Junctions 3 and 4, where the economic recovery, and accommodating future productivity gap with the South. Improving 24-hour Annual Average Weekday Traffic growth and demand for travel in a way that is surface access to Manchester Airport will (AAWT) flow reached an estimated 161,300 sustainable. Manchester will continue to deliver enable it to remain competitive, support local vehicles. improvements to the efficiency, reliability and communities through providing access to →→ The busiest non-trunk road (maintained capacity of the transport networks to connect employment opportunities, and reduce the by the local authority) was on the A57(M) labour markets with new jobs created in the airport’s carbon emissions in line with our Mancunian Way, Manchester City Centre, regional centre and across the city. environmental commitments. where the 24-hour AAWT flow reached an estimated 85,400 vehicles. We will also improve access to employment, Maintaining the condition of streets and education and health services, focusing on pavements is viewed as a priority by residents. →→ The road with the highest 12-hour weekday linking areas of need with areas of opportunity. Repairing street lights, clearing gullies, filling in pedal-cycle flow was the B5117 Oxford Road, potholes, making sure footpaths are safe and Higher Education Precinct, with 1,602 pedal Transport investment will be targeted to make improving the public realm are all vital activities cycles between 7am and 7pm – a constant it easier for people to travel by foot, bike and that the Council will undertake to improve figure since the last reporting period in 2011. public transport. This will help to reduce the liveability and quality of life. →→ The average 12-hour weekday pedal-cycle impact of traffic on the local environment, flows on A and B roads in Manchester were improve air quality and improve road safety. 4.7.4 Access to employment 231 and 339 respectively. These are much Traffic data is compiled by Transport for higher than the averages for all districts of Manchester Airport is widely recognised as the Greater Manchester Forecasting and Analytical 113 pedal cycles for A roads and 107 pedal international gateway for the North of England. Services. The latest data available is taken from cycles for B roads. With 65 airlines serving over 190 destinations, Report GMTU 1697 of December 2012. The key it is a major contributor to the economic findings of this report are as follows: development of the north west. Manchester’s State of the City Report 2013 Economic growth 56
Traffic growth Key centre monitoring Rail journeys are up 39% since 2005, with →→ 24-hour weekday flows on motorways, A →→ Traffic flows have decreased substantially passenger growth and higher levels of reliability. roads and B roads saw no change to traffic in the morning and off-peak between 1997 Metrolink journeys have increased by 8% and flows in Manchester and a decrease of 2% in and 2012. The car parking strategy and the eight new trams came into service last year to Greater Manchester as a whole between completion of the Inner Relief Route have increase capacity, although track maintenance 2010 and 2011. both contributed to the increase in non-car and the renewal programme impacted modal share for Manchester. on passenger levels. Walking trips into the →→ Since 1993, traffic flows on A and B roads Regional Centre have increased by 74%, perhaps in Manchester have decreased by 15% →→ The number of vehicles crossing the inner reflecting more city centre living and edge-of- compared to a 5% decrease in Greater ring road cordon into Manchester city city parking. We are especially pleased that Manchester and a 2% increase nationally. centre in 2012 was 24,699 in the morning cycle trips have more than doubled – continued This could be due to the completion of the peak and 12,976 in the off-peak, representing evidence of a growing cycling culture. Long- inner ring road and the M60 during this decreases of 25% and 31% respectively from term cycle monitoring is undertaken by period; research for the Transport vehicle numbers in 1997. Automatic Cycle Counters positioned around Innovation Fund identified falling traffic →→ In 2012, the inbound modal share (the split Greater Manchester on strategic off-road levels within the M60 but a big increase between different modes of transport) was routes and shared-use routes adjacent to in trips on the motorway network. 28% car and 72% non-car in the morning carriageways; several of these are within peak and 29% car and 71% non-car in the Manchester’s boundaries. The counter on the off-peak. A6 London Road cycle path near Piccadilly is typical of the trend: in a 24-hour period on an average weekday it recorded 78 cycles in 2001, rising to 181 in 2010. Manchester’s State of the City Report 2013 Economic growth 57
Greater Manchester public transport 4.7.5 Climate change – Vehicles have been getting much cleaner due to patronage figures for 2011/12 were as follows: reducing transport emissions advances in technology and stricter regulations, →→ Bus patronage – 225.3million journeys Reducing emissions from transport is but there is much still to do. important for improving public health locally →→ Train patronage – 22.7million journeys, and for reducing climate change globally. Manchester’s policy is to deliver a high-quality, including 23,000 travelling into the regional Emissions come mostly from cars, vans, buses integrated transport system to encourage centre every morning and trucks with petrol or diesel engines, with modal shift away from car travel to public →→ Manchester Metroshuttle – 2.5million diesels being particularly harmful for local air transport, cycling and walking; to support journeys quality due to the presence of higher levels of the needs of residents and businesses; and to particulates, which can cause lung problems. prepare for carbon-free modes of transport. →→ Metrolink patronage – 19.2million journeys. A broad hierarchy of road users is used in On the Bury line patronage increased by Reducing transport emissions helps support the assessing development proposals and transport 5.6%, on the Altrincham Line patronage Council’s wider objectives, such as promoting schemes taking account of road users in order increased by 6% and on the Chorlton/South economic growth and neighbourhoods of of priority: Manchester Line patronage grew by 20% (all choice through creating a more attractive 2012 data from TfGM HFAS) environment. Indirect impacts of the work 1 Pedestrians and disabled people result in benefits such as reduced congestion 2 Cyclists, public transport and improved public health through higher 3 Commercial access levels of physical activity and lower levels of 4 General off-peak traffic health problems such as asthma. 5 General peak-time traffic
Manchester’s emissions are better than In all circumstances, the aim will be to cater for may be expected for a city of its size due to the needs of people who use an area, rather factors including the relatively low rate of car than those who are just passing through. ownership, and Metrolink, which uses ‘green’ electricity and produces no direct emissions. The Council works with schools and major employers to reduce the travel impact of their activities, for example by encouraging Manchester’s State of the City Report 2013 Economic growth 58
children to walk to school thereby reducing the Indirect emissions from the Council’s highways The Council is leading by example by: ‘school run’. It is also working with partners to are being reduced by a programme of replacing →→ Trialling and introducing (where possible) reduce the impact of cars, through installing a street lighting with low-energy LEDs, including alternative fuels, including locally produced network of electric vehicle charging posts, and street lights, bollards, and signs: biofuels and electric vehicles, within both facilitating a car club that provides access to the Council’s and partners’ fleets cars without the need to own one. →→ Over the past year, LED apparatus has been →→ Training our fleet drivers in eco-driving installed in all bollards, refuge beacons, techniques The Council’s Planning and Highways policies Belisha beacons and 65% of all illuminated work to reduce car use by reducing the need to traffic signs, which should save around 280 →→ Ensuring all future purchases of vehicles are travel, making it easier to walk or cycle, and by tonnes of CO2 annually and around £51,000. speed limited to 60 mph. adapting our infrastructure over time to reflect Completion of LED installations on all the transport hierarchy. For example, the city illuminated traffic signs is expected over the is working towards the introduction of a 20 next 12 months, with savings of £13,000 per mph speed limit in residential areas, which will annum and 70 tonnes of CO2 expected. improve the environmental quality of residential →→ Work continues into the feasibility of LED streets, make it easier and more pleasant to technology being utilised in street lighting walk and cycle, and reduce road casualties. with a business case being assembled to support the utilisation of LED luminaires across the street lighting infrastructure. Manchester’s State of the City Report 2013 Economic growth 59
4.7.6 Encouraging journeys on foot, The Council works to encourage walking by: The Council works with TfGM and others to: by bike and public transport →→ Maintaining our network of pavements, →→ Provide cycle maps and online route-finding The Council works to encourage residents, crossings and footpaths in a good order, →→ Provide adult cycle training workers, and visitors to travel within including investing in street cleansing Manchester on foot, by bike or by public →→ Make it easy to commute by bike →→ Locating new development in sustainable transport as much as possible, in line with the locations →→ Provide cycle centres (safe cycle storage for Transport Hierarchy outlined above. This modal commuters with changing and other shift from cars helps reduce direct carbon and →→ Providing http://walkit.com in partnership facilities). other emissions, as well as supporting other with others important objectives such as boosting public →→ Encouraging pupils to walk to school health through more exercise, and reducing The Council also: traffic and congestion. →→ Working to improve road safety, particularly →→ Supports leisure and sport cycling, which among groups at greater risk. indirectly boost travel by bike by encouraging people to become confident on a bike, and by The Council works to encourage cycling by: inspiring people to try cycling. This also helps →→ Maintaining our network of cycle paths, and to support the ‘leisure economy’, with visitors working with others to increase this to attractions including the Transpennine network substantially Trail, the velodrome, and the new mountain bike centre supporting the local economy. →→ Piloting a scheme to give priority road maintenance on routes popular with →→ Is currently updating its cycle strategy, cyclists, such as ensuring an excellent road which seeks to embed cycling across a wide surface near the kerb on key routes. range of Council areas and the city as a whole, and is working with partners to develop a coherent Greater Manchester cycle strategy. Manchester’s State of the City Report 2013 Economic growth 60
The Council leads by example by encouraging Buses, trains, Metrolink and other forms of The Council works in partnership with its staff to commute to and travel at work by public transport are a vital part of the city’s others to help workless people into jobs via bike, through: transport offer that is crucial to supporting buses, in addition to walking and cycling. The →→ Providing tax-efficient cycle purchases; its climate change, economic growth, and Wythenshawe Travel Service has over the past 835 staff have taken up this offer other objectives. Public transport is primarily 12 months assisted over 900 Wythenshawe provided by private sector transport operators residents in accessing employment via bus →→ Providing staff pool bikes and is co-ordinated by Transport for Greater services and cycling. A key part of this service →→ Paying cycle mileage payments Manchester (TfGM), and the Council works is getting people to access jobs in areas they with them to ensure a good-quality network. previously considered inaccessible. We are now →→ Providing secure cycle storage and changing The Council has worked hard with partners to looking at expanding this successful scheme in facilities secure the Metrolink expansion that is currently other communities in the city. →→ Setting up a popular Bike User Group, which delivering new lines to East Didsbury (opened has over 130 members. in May 2013), Wythenshawe and Manchester Airport, Oldham and Rochdale town centres, and Ashton-under-Lyne. In addition, the Council works with partners to provide the popular free city centre Metroshuttle bus services, which often provide the final stage of a longer journey, and are run with low-emission buses.
The Council encourages its staff to use public transport, and provides interest-free loans for public transport season tickets; 584 staff used this service last year. Manchester’s State of the City Report 2013 Economic growth 61
4.7.7 Better transport, stronger →→ Driving forward the Second City Crossing for 4.7.8 Increasing safety and security communities Metrolink and the Bus Priority Network Working to improve road safety Manchester continues to work with Transport The Casualty Reduction Programme has →→ Beginning the installation of electric vehicle for Greater Manchester, Sustrans, Northern helped improve the safety of Manchester’s charging points across the city Rail and Network Rail to deliver significant neighbourhoods by reducing traffic collisions. improvements to the transport network in →→ Introducing 20mph limits across all The Council has implemented targeted traffic- Manchester. Priorities in 2012/13 included: residential areas of the city. calming schemes, 20mph zones and safer →→ Improved cycling infrastructure through the routes to school to reduce child casualties Local Sustainable Transport Fund, Cycling As in previous years, funding for 2013/14 will and encourage children to get more active Safety Fund and Connecting Places Fund. be targeted towards the maintenance of the by walking or cycling to school. The Council This includes improved, secure cycle parking highway network. To improve the quality of is working in partnership with other public and changing facilities in Manchester City the overall highway network, planned and agencies, including Greater Manchester Police, Centre; more cycle lanes and toucan routine maintenance budgets will continue Transport for Greater Manchester, primary crossings on the inner ring road; upgrading to be spent on those roads and footways in care trusts and neighbourhood-based teams cycle paths; free cycle training for all the worst condition. On our priority cycling to continue the positive trend in casualty Manchester residents; support for corridors, the focus will be on addressing reduction. There were 1,133 road traffic collisions businesses to encourage more people to maintenance issues on the part of the road (RTCs) in Manchester during 2012. Between cycle; and safer junctions for cyclists nearest to the kerb, which is the space April 2012 and March 2013, 168 people were either predominantly used by cyclists. killed or seriously injured (KSI) as a result of such →→ Improved facilities for bus passengers collisions. The KSI figure provides an important through the Better Bus Area Fund and measure for determining the progress made in working with TfGM and bus operators to making our roads and communities safer. KSI secure more improvements through the casualties fell by 13.8% from 195 in 2011/12 to 168 in proposal to become a ‘Better Bus Area’ the latest 12 months ending March 2013. →→ Opening of more Metrolink lines to East Didsbury and Rochdale; more double trams serving Manchester in the peak periods; the construction of Queens Road stop Manchester’s State of the City Report 2013 Economic growth 62
Reducing crime and disorder on public 4.8 Low-carbon economy 4.8.1 Environmental Business Pledge transport The global low-carbon goods and services In addition to the economic opportunities The Council works in partnership with TfGM, (LCEGS) sector is now worth over £3.3trillion associated with a growing low-carbon operators and the police to reduce crime and annually, with the UK taking a £120billion economy, Manchester businesses are also disorder on or affecting public transport that share of the market. Greater Manchester well placed to realise the benefits of becoming acts as a barrier to people using it. For example, has a presence in almost every LCEGS sector, more environmentally responsible and we have worked with Shudehill bus station placing the City Region behind only London and resource-efficient in their operations. Since staff to reduce the number of vagrants and the south east in terms of GVA generated by 2004 the Council and environmental charity antisocial behaviour there. We are looking at economic activity in this area. Groundwork have supported businesses expanding this area of work to more directly through the Environmental Business Pledge. tackle crime affecting cyclists, including thefts. The baseline established in 2011/12 identifies over The latest figures show that since 2011/12 161 new 1,900 LCEGS businesses in Greater Manchester, members (including businesses with multiple employing more than 37,000 FTE employees. site locations) were registered. In 2012/13, the And these figures are set to grow. The scheme saved £470,121, 2,110 tonnes of CO2 programmes of activity set out in the Greater were saved and safeguarded sales amounted Manchester Climate Change Strategy and to £364,000. As a direct result of the success of Manchester – A Certain Future are responsible the scheme, a number of Greater Manchester for creating significant demand for additional local authorities are now delivering the pledge LCEGS. Under the direction of the Greater under licence within their local districts, Manchester Low Carbon Hub, work is now creating wider economic and social benefits underway to ensure that the City Region for businesses and residents across Greater can maximise the amount of this demand that Manchester. can be met by local supply chains, employing local people. Manchester’s State of the City Report 2013 Economic growth 63
4.8.2 Low-carbon potential Case study: Manchester schools flying Seventeen schools and two children’s centres in Climate change will shape the lives of the their Green Flag Manchester have been awarded a Green Flag. city’s current and future residents through the This prestigious award recognises a school’s physical and societal changes it brings about, Eco-Schools is an international awards commitment and achievement in tackling as well as through the new business and programme that guides schools in improving environmental issues, reducing its carbon employment opportunities that will be created. their environmental performance. The scheme emissions, and changing the behaviour of its Ensuring that Manchester residents can take a provides a framework for schools to embed pupils, staff and the wider community to live share of these opportunities is key to the city’s environmental principles into the heart of low-carbon lifestyles. future success, and will help Manchester to the school. The programme offers a variety of realise its vision to be one of the leading low- themes, including litter, waste, energy, water, The programme has developed to incorporate carbon world cities. school grounds, biodiversity, healthy living, compulsory elements. Schools have to show transport, and global citizenship. evidence of an energy project, that they understand carbon emissions, and have In Manchester, the Council supports the influenced others to reduce their carbon programme and encourages all schools and footprint. In particular, in 2012, Aspinal Primary children’s centres to take part. Currently, 83% of School and Heald Place Primary School excelled Manchester’s primary schools, high schools and in learning about energy and were awarded academies are registered on the programme, their first Green Flag. and approximately 50,000 pupils in the city are engaged in the process. In addition, around Green Flag schools share their good practice two-thirds of children’s centres in Manchester with other schools, their local communities are registered on the programme. and the Council, building lasting relationships. They work with their local neighbourhood, charities, and local businesses, and welcome others into their school to show the pride and enthusiasm for where they live and study. Manchester’s State of the City Report 2013 Economic growth 64
Case study: Turning the Red River Blue To engage the local community, six local primary schools were asked to take part in a Working in partnership with the Council, competition to design their own perfect river. Groundwork Trust and the Irwell Rivers Trust, the Environment Agency launched a restoration Briscoe Lane, Seymour Road, St Anne’s RC, project to breathe new life into a watercourse in St Brigid’s RC, Ashbury Meadow and St the heart of Manchester. Willibrord’s RC Primary Schools researched the values and function of rivers. The schools The project will lead to the most significant created 3D models to present to a ‘Dragons’ change to the River Medlock’s red brick-lined Den’ panel of experts, with all schools channel in over 100 years. receiving a prize.
A 400m section of the river, spanning The schools learned about the heritage, wildlife from Clayton Vale to Philips Park, will be value and design of the River Medlock, which transformed, with gravel replacing the in 1872 experienced what was recorded at the waterway’s sterile brick lining. This will lead time as ‘the most disastrous flood which ever to improved biodiversity and habitat, increasing visited Manchester’. the fish population and potentially reducing the risk of flooding. Their designs will help guide the challenging and complex process of renaturalising the river in 2013/14. Manchester’s State of the City Report 2013 People 65
5 People
5.1 Introduction In addition to ensuring mainstream services This section looks in more detail at the As noted in the previous chapter, despite deliver the best possible results, new following areas: challenging economic conditions, Manchester’s service delivery models are being designed →→ Increasing employment and skills future is full of promise. However, despite the and implemented for those requiring →→ Educational attainment, attendance and city’s economic renaissance, the process of additional support. In order to maximise their looked-after children deindustrialisation over the past few decades effectiveness, interventions are designed to be: is reflected in relatively low skills and above family-based; integrated, sequenced and co- →→ Routes into work for young people – NEET average levels of worklessness and poverty. ordinated; and, evidence-based. The emphasis →→ Early Years development As the economy grows, a major task is to is on bringing about long-term and sustainable ensure that local residents are equipped to changes which enable individuals and families →→ Community Budgets and Complex Families contribute to and benefit from the city’s to overcome difficulties and build resilience →→ Living longer, healthier lives capacity for wealth creation. and independence. →→ Children’s health and safety The Manchester Partnership is committed to →→ Supporting and safeguarding vulnerable ensuring that every resident has the best possible residents chance of living an independent, happy and fulfilled life. However, severe constraints on public →→ Wellbeing and community cohesion. spending, together with changing demographics, are bringing about a transformation of the way public services are delivered. The emerging public sector reform agenda (discussed earlier in this report) aims to reduce the demand for high-cost public services while continuing to meet the needs of the city’s most vulnerable residents. The reform agenda stresses the importance of improving outcomes for Manchester people, enabling them to contribute to the economic growth of the city and, wherever possible, live independently of public services. Manchester’s State of the City Report 2013 People 66
5.2 Increasing employment and skills Figure 13 5.2.1 Employment Employment rates for 16–64s (Manchester and comparators) In 2011 there were approximately 309,500 England Greater Manchester Manchester North West employees working in Manchester. The work 80 opportunities in the city centre are available for those willing to commute and are often taken TE 75 up by those living along the Metrolink corridors 70 MENT RA
and trans-Pennine rail links: often, these OY commuters are not Manchester residents. Over 65
the past decade Manchester has experienced GE EMPL A 60 large increases in the number of people working
in the city. Evidence indicates that from the RKING 55 end of 2004 to the middle of 2007, an increasing WO number of Manchester residents were 50 h h h
benefiting from job opportunities in the city June June June June Jun e Jun e June Jun e March March March March March Marc Marc Marc
and surrounding areas as the employment rate December December December December December Decembe r Decembe r Decembe r September September September September Septembe r Septembe r Septembe r Septembe r
began to rise, closing the gap with regional and national rates (Figure 13). Since then, however, Source: Annual Population Survey, O ce for National Statistics, Crown Copyright the recession has seen this trend reverse, and fluctuate around the 2004 rate. Manchester’s State of the City Report 2013 People 67
5.2.2 Worklessness Figure 14 Historically, the city has experienced persistent Number of working-age residents claiming out-of-work benefits* levels of worklessness due to labour market 66,000 issues and industrial changes. However, over recent years, prior to the recession, significant 64,000 progress has been made to reduce the 62,000 number of residents claiming out-of-work
benefits, helping them raise themselves out 60,000 of deprivation. 58,000
Worklessness is monitored using volumes 56,000
of residents claiming Employment Support LUME OF RESIDENTS CLAIMING BENEFITS
VO 54,000
y y y y y y y y y Allowance (ESA) and the former Incapacity y y Ma Ma Ma Ma Ma Ma Benefit (IB), as well as Jobseeker’s Allowance Ma August August August August August August August Februar Februa ry Februa ry Februa ry Februar Februar Februar November November November November November November (JSA), Lone parents claiming Income Support November (LPIS) and others on income-related benefits. Source: Department for Work and Pensions (DWP) via NOMIS, Crown Copyright.
Figure 14 shows the impact of the economic * The key benefits are Jobseeker’s Allowance, Incapacity Benefit/Employment and Support Allowance, lone parents claiming Income recession on the volume of workless residents in Support plus other out-of-work benefits. the city. In May 2008 the number of Manchester residents claiming an out-of-work benefit stood at 58,140. However, by November 2012, this had risen by 2,840 (4.9%) to stand at 60,980. While the number of residents claiming Employment Support Allowance (ESA), Incapacity Benefit (IB) and Lone Parent Income Support (LPIS) has fallen, this has been more than offset by a large increase in the number of the city’s residents claiming Jobseeker’s Allowance (JSA). Manchester’s State of the City Report 2013 People 68
The Work Programme was introduced in June The programme design combines strong to improve the support given to residents to 2011 and is a major new payment-by-results, long-term incentives with freedom for service assist them to access opportunities generated welfare-to-work initiative. Along with the providers to innovate. Manchester’s revised by the growth of the City Region and enable Universal Credit benefit reforms, it is central Work and Skills Plan reflects this changing thousands more residents to progress into and to the Government’s programme of welfare policy environment. The Plan is based on then sustain work. This will aim to contribute reform. The Work Programme is being the revision of a city-wide worklessness to a reduction in the GDP gap Greater delivered by a range of private, public and assessment. It emphasises the importance of Manchester has with the UK. Target groups will voluntary sector organisations, which are influencing and supporting key initiatives such include residents exiting the Work Programme supporting people at risk of becoming long- as Get Britain Working, the Youth Contract, without having found secure employment, term unemployed. It replaces previous the Greater Manchester Youth Offer, the Work and those who are in troubled families programmes such as New Deal, Employment Programme, and skills outcomes, in particular programmes. Interventions will be sequenced, Zones and Flexible New Deal, and represents increasing apprenticeships, to ensure that they integrated and co-ordinated and will recognise a long-term investment by the Government meet the needs of Manchester residents and that individuals are usually part of a family and and its partners in seeking to help more businesses. The Council has commissioned an are influenced by their families. There is also people into lasting work. array of successful projects that, in addition agenda focus on supporting people in work to mainstream provision, aim to reduce to progress into higher skilled roles through worklessness in the city. initiatives such as the Employer Ownership of Skills. The objective here is to break the low As part of Public Service Reform work, there is pay and no pay cycles common to many GM work taking place in the city and across Greater residents in precarious employment. Manchester using the principles developed in the approach to troubled families to better integrate employment and skills provision to support more workless residents into work. This is especially targeted at those who have not worked for a long period, those with health conditions and those with low skill levels. Investible propositions are being considered Manchester’s State of the City Report 2013 People 69
Case study: Peer Mentoring project With regards to the service users who are The outcomes for 2012/13 were as follows: (‘Changes Ahead’) being supported, they are being assessed by →→ 295 residents have been supported through Back on Track staff with the Work Star, a useful the benefit transferral process and 283 The Peer Mentoring project is aimed at tool that measures ‘job readiness’ and which assessed with the Work Star tool so far; Manchester residents who have undergone then feeds into an action plan. Some people 93 of these have been reviewed with the or are in the process of reassessment of their decide to volunteer, attend literacy, numeracy Work Star tool after three to six months entitlement for Incapacity Benefit (IB) and have or IT classes, or whatever they feel they need →→ 23 new volunteer mentors have been seen their benefits transfer to Employment to become more comfortable accessing the trained; 14 of them have gained a Support Allowance or Jobseeker’s Allowance. labour market. The Work Star assessment is qualification, with seven volunteers The project has been running since 2010 since then regularly reviewed to measure progress. progressing to further vocational training the start of IB reassessment, which is part of the Government’s strategy to reform welfare. →→ 17 existing and new volunteers have been assessed with the Work Star tool In 2012/13 Back on Track, a charity working with →→ 25 outside agencies have been visited to residents with mental health problems and share information about the benefit offending histories, trained volunteers who changes and 130 front-line staff have have undergone IB reassessment and benefits benefited from this transferral to support their peers who are currently going through this experience. The →→ ten community hubs have been visited by volunteers are gaining valuable experience Back on Track staff and volunteer mentors in providing support and a qualification in to promote the Work Star tool, and 35 mentoring skills, as well as receiving training front-line workers have been trained in on the welfare system and the Government’s the use of Work Star. reform agenda. Manchester’s State of the City Report 2013 People 70
The effectiveness of the programme is Case study: Since April 2011 the service has involved: illustrated by the case of Jack (Gorton North, Wythenshawe Jobseekers Travel Service →→ Providing bus tickets and training for age 48). Jack had never worked. After getting Jobcentre Plus staff so they can provide in trouble with the law a few years ago, he Established in April 2011, the Wythenshawe advice and tickets for Wythenshawe wanted to make a fresh start with his life and Jobseeker Travel Service aims to reduce the residents came to Back on Track to improve his literacy barriers between transport and securing →→ Attending community events, mainly and to learn how to use computers. He got a employment, while encouraging residents to Get Hired, to give direct advice to lot of satisfaction from helping others out on use the most sustainable form of travel. Part- Wythenshawe residents these courses, and after his computer course funded by Wythenshawe Community Housing finished, he was asked if he would consider Group and Willow Park Housing Association, →→ Providing bus tickets and regular contact becoming a volunteer mentor to support this Council service aims to help Wythenshawe with Seetec staff, so they can provide others who were trying to move their lives residents plan a journey on public transport or advice and tickets for their Wythenshawe forward. He really enjoyed the mentor training by walking or cycling. The service also provides residents on securing employment through and started helping at the Tuesday drop-in, financial assistance in the form of bus tickets for the Work Programme chatting to visitors and new service users. This jobseekers to attend interviews and start work. →→ Recycling unwanted bicycles, in gave him the confidence to apply for a volunteer partnership with Simply Cycling, to give driver position with Emerge recycling, which to jobseekers wanting to cycle to work. he also enjoyed – and he is now in full-time employment as a delivery driver. Manchester’s State of the City Report 2013 People 71
Since April 2011, the service has delivered the Cycle recycle 5.2.2.1 Child poverty following benefits: In October 2011, a project of recycling second- Manchester has one of the highest rates of child →→ 600 jobs have been secured hand bicycles was added to the service. poverty in the country – roughly 38% of children, Wythenshawe Hospital and Simply Cycling nearly twice the national rate and lower only →→ Over 750 interviews have been attended volunteered mechanic time to refurbish than Tower Hamlets and Islington in London. →→ More than 240 vocational training courses donated bicycles. These are then given out Child and family poverty is unevenly distributed have been accessed to those wishing to cycle to work. across the city and is highly concentrated in north, east and central Manchester in particular. →→ 98% of respondents using the service have The second-hand bicycle is a vital extra piece Data on children in families with incomes under stated that the service was either useful or to the jigsaw, enabling those who work shifts, 60% of median income show that ‘hot spots’ very useful those who live away from the main bus routes, for family poverty occur in the wards of Moss →→ 26 bikes have been given out to or anyone who wants to cycle, to be able to Side, Hulme, Ancoats and Clayton, Ardwick, Wythenshawe residents who wanted to do so. Wythenshawe residents are also given Miles Platting and Newton Heath, and Harpurhey cycle to newly found work a cycle route map and details of Manchester in particular. All these wards have approximately →→ 100% of those responding to follow-up City Council’s free adult cycle training. half the children living in poor households. questions after three months in work said they felt there had been an improvement in Other pockets of child poverty occur in their general health and wellbeing Cheetham, Bradford, Rusholme, Fallowfield, Old Moat, Woodhouse Park, Higher Blackley →→ 74% of people using the service would not and Gorton North, where over 40% of children have been able to attend the interview, are living in poor households. The Manchester training or accept the job without a ticket Family Poverty Strategy 2012–2015 has been provided by the service introduced to tackle child and family poverty in →→ 90% of residents using the service were Manchester. The Strategy attempts to address claiming Jobseeker’s Allowance. the range of risk factors that can lead to poverty, and shows how by combining initiatives in local areas families can be supported to become stronger and more self-reliant places for children to grow up. Manchester’s State of the City Report 2013 People 72
The three key themes of the Strategy are: Figure 15 →→ Parental employment and skills Key out-of-work benefit claimants, August 2006 – August 2012
→→ Education and health jobseeker ESA and incapacity benefits lone parent others on income-related benefit →→ Family and place 40,000 →→ Progress on tackling family and child
poverty is being reported annually. 35,000
5.2.2.2 Incapacity Benefit/Employment and 30,000 Support Allowance
Of the workless population in Manchester, 25,000 the majority are in receipt of IB/ESA. Benefit reforms came into effect in October 2008 when ESA was introduced to replace Incapacity 20,000 Benefit for new claimants (existing claimants are being transferred to the new benefit). In 15,000 November 2012 there were 32,350 residents in Manchester claiming IB/ESA. This represents a LUME OF RESIDENTS CLAIMING BENEFITS VO 10,000 decrease of 2,480 people since before the start of the economic downturn in 2008 (Figure 15). 5,000 Approximately half of those residents claiming IB/ESA, do so for mental health reasons. Of the 0 32,350 Manchester residents claiming IB/ESA November November November November November November November
in November 2012, 16,370 (50.1%) were claiming Source: Department for Work and Pensions, via Nomis. Crown Copyright due to a mental health condition, 765 fewer than in 2008. Manchester’s State of the City Report 2013 People 73
5.2.2.3 Lone parents claiming Income Support 5.2.2.4 Jobseeker’s Allowance (JSA) (LPIS) Claimant Count The total number of LPIS claimants has been Recipients of Jobseeker’s Allowance (JSA) claim falling steadily and some progress has been the benefit if they are physically able to work made to reduce workless lone parents. However, but are without employment. Prior to May 2008, since eligibility changes for lone parents claiming the number of JSA claimants In Manchester had Income Support came into effect towards the reduced. During late 2008 this number began end of 2008, the number of female Jobseeker’s to rise, similar to regional and national trends. Allowance claimants has increased steadily, With the introduction of Welfare Reform in 2012, suggesting transferral to JSA due to a reduction this number is expected to steadily increase as in the number eligible for LPIS. In November 2012 other benefit claimants are moved onto JSA. there were 7,450 lone parents in Manchester Latest data for November 2012 indicates that claiming Income Support. This is a decrease there were 19,300 JSA claimants in Manchester, of 4,040 (35.2%) since the start of the economic an increase of 9,460 (92.5%) since 2008. downturn in May 2008. Manchester’s State of the City Report 2013 People 74
5.2.3 JSA claimant rate Figure 16 Manchester’s unemployment rate (a measure JSA claimant count rate, February 2000 – February 2013 of residents in receipt of JSA as a proportion of England Greater Manchester Manchester North West the population aged 16 to 64) fell to its lowest 6.0
level in 2007. As Figure 16 shows, the trend has 5.5
fluctuated in the past two years, as a result of GE 5.0 A
the recession. Since September 2010, the rate 4.5
4.0 has started to increase and is currently 5.7% ORKING W (February 2013). This is the same as it was in 3.5 GE OF
TION CLAIMING JSA 3.0
February 2012 and the highest it has been in A recent years. It is also higher than the Greater 2.5 CENT
POPULA 2.0
Manchester and England averages of 4.9% and PER 1.5 3.8% respectively. 1.0 y y y y y y y y August August August August August August August August August August August August August Februar Februar Februar Februar Februar Februar Februar Februar Februa ry Februa ry Februa ry Februa ry Februa ry Februa ry
‘
Source: O ce for National Statistics, Crown Copyright Manchester’s State of the City Report 2013 People 75
5.2.4 Youth claimant count Figure 17 The youth claimant count rate, defined as 18 Youth claimant count rate trends, February 2000 – February 2013 to 24-year-olds claiming JSA, has fluctuated England Greater Manchester Manchester North West in Manchester over the past 12 years and 10.0 currently stands at 5.9% (February 2013), which 9.5 9.0 is below the national average of 7.1% (see Figure 8.5 17). Manchester’s Youth unemployment rate 8.0 7.5
is lower than other comparator geographies, CLAIMING JSA 7.0 but it remains a priority for the Work and Skills 6.5 6.0 5.5
Board, particularly as long-term unemployment GE OF A 5.0 among this age group has increased and 4.5 CENT accounts for a larger proportion of the total JSA 4.0 PER 3.5 claimants when compared to other core cities. 3.0 The Apprenticeships in Manchester action plan y y y y y y y y y y
continues to be the key mechanism for tackling August August August August August August August August August August August August August Februar Februar Februar Februar Februar Februar Februar Februar Februa ry Februar Februa ry Februar Februa ry Februa ry
youth unemployment in the city and this is ‘ mirrored at Greater Manchester level through Source: O ce for National Statistics, Crown Copyright the Apprenticeship Hub. The Work and Skills Board is also keen to ensure that progression from school into further and higher education equips our young people for the employment opportunities in the city centre and those emerging through key sites such as Airport City. Manchester’s State of the City Report 2013 People 76
5.2.5 Long-term unemployment Figure 18 Long-term unemployment, defined as a Long-term claimant count rate trends, February 2000 – February 2013
recipient claiming JSA for over 12 months, England Greater Manchester Manchester North West
experienced large increases at the beginning 30 of the recession before dipping and then A 25 rising again. In Manchester there are 4,690 JSA AS
claimants who have claimed the benefit for over 20 a year, a rate of 27.8% (expressed as a percentage
of all JSA claimants). This is higher than the ALL JSA CLAIMANTS 15
Greater Manchester (26.1%), north west (26.4%) GE OF
A 10 TERM JSA CLAIMANTS and national (26.9%) averages (Figure 18). NG CENT 5 LO PER
0 y y y y y y y y August August August August August August August August August August August August August Februar Februar Februar Februar Februar Februar Februar Februar Februa ry Februa ry Februa ry Februa ry Februa ry Februa ry
‘
Source: O ce for National Statistics, Crown Copyright Manchester’s State of the City Report 2013 People 77
Employment priorities 2012/13 The transferral of a significant proportion of 1 Information, Advice and Guidance – ensure After a period of sustained growth, Manchester former Incapacity Benefit and Lone Parent that there is a coherent, quality offer across – along with national and international Income Support claimants onto Jobseeker’s the city for young people and adults markets – has been affected by the economic Allowance, as part of the Government’s recession that took effect in late 2008. While welfare reform programme and new benefit 2 Develop clear pathways to work for those Manchester’s diverse and thriving business conditionality rules, has also caused an who are low-skilled and furthest away from base has fostered a degree of resilience in the increase in the number of claimants actively the labour market city’s economy, the relatively low skills of the seeking work. resident workforce have tended to leave them 3 Develop clearer progression pathways for vulnerable to the economic downturn. An increase in youth unemployment may be more young people to acquire knowledge, in part attributed to the ending of programme- skills and attributes to compete in the labour Since late 2008 there has been a rapid increase led apprenticeships. A case study around the market and meet employers’ needs in the number of local residents claiming work of the Apprenticeships in Manchester unemployment benefits, which has impacted group, which has developed approaches to 4 Increase the number of young people on Manchester’s unemployment rate. In early support young people into work, is included accessing apprenticeships. Use traineeships 2012 the unemployment rate continued to in this report. to give those who need it a clear pathway to increase. This is likely to be caused in part by apprenticeships the recession and the reduction in recruitment The Work and Skills Board agrees priorities among employers. each year through its Work and Skills Plan. 5 Target provision at those affected by family This determines the activities to be delivered poverty, welfare reform and the introduction by the Work and Skills Partnership to help of Universal Credit deliver a reduction in Manchester residents claiming out-of-work benefits and support 6 Business start-up and self-employment business growth. The priorities set by the Board - Increasing the opportunities for Manchester for 2013/14 are as follows: residents to set up businesses
- Embed entrepreneurial skills within the Further Education and Adult offer as a route to both self-employment and working in an SME. Manchester’s State of the City Report 2013 People 78
Case study: Enterprise Networks The first Enterprise Network was successfully The Tea Hive even met their new chef through launched at Chorlton Library in July 2012 with attending the Chorlton Enterprise Network! Enterprise Networks at seven libraries across over thirty attendees, and featured three the city offer local businesses and aspiring ‘bite-size’ business talks: Starting Up; Using All the libraries feature a Business Information entrepreneurs an opportunity to meet like- Social Media to Promote Your Business; and Point, providing local support for residents minded others, get information and advice Chorlton business The Tea Hive talking about and businesses, and are supported by the from experts and learn about the free business their experiences and providing samples of City Library, where more detailed information resources available from Manchester Libraries’ their products. Enterprise Network meetings is available. They are free to use, open to all, Business Information service. They provide the have since been launched at six other libraries: and offer: opportunity to exchange skills, make contacts, Beswick, City Library, Longsight, North City, →→ Access to industry-standard business share experiences, receive support and Withington, and Wythenshawe Forum. resources, including market research and encourage each other to make their business company information grow and succeed. Attendees at meetings have ranged from →→ Trained staff to assist customers individuals with the first spark of a business Enterprise Networks are facilitated by business idea, to established businesses wanting →→ Advice, workshops and events support provider Blue Orchid in partnership support to grow. Feedback from previous →→ A neutral space to study, learn and network. with Manchester City Council. Each meeting network meetings has been very positive: features a guest speaker discussing themes such as marketing, funding, and business “Really enjoyed the speaker – will use a lot of the Enterprise Networks will run throughout 2013, development, with a chance for people to ask tips they gave.” with more than fifty events in community questions and get advice. This is followed by “Made some really great contacts! Thank you!” libraries. The intention is for the networks to be informal networking, and the opportunity to responsive to the needs of entrepreneurs and learn from the experiences of other start-ups “Great meeting – enthusiastic people with real businesses, and so each meeting is evaluated and local businesses. Other business support experience.” and the feedback guides themes and speakers is available from experts such as HMRC, “The Crowdfunding session opened my eyes to at future meetings. This successful outcome is Manchester Digital Development Agency ways of getting finance – very good speaker, an excellent example of partnership working and the Federation of Small Businesses. and learned a lot.” to deliver local community-focused services to encourage sustainable economic growth. Manchester’s State of the City Report 2013 People 79
5.2.6 Skills The Manchester Partnership is continuing Manchester has a high concentration of to prioritise the development of skills and university students and is one of the country’s qualifications for those of working age, leading national higher education institutions. particularly those who have not previously In 2011 the proportion of working-age residents had the opportunity to enjoy a good level in Manchester qualified to degree level and of education. Much of the improvement in above stood at 40.7%. This is higher than the qualification levels can be attributed to actively Greater Manchester rate (32.1%), the regional targeting engagement and learning activities rate (31.1%) and the national rate (35%) and is at lower-skilled residents and supporting them ranked number two of the Core Cities group, to progress to mainstream and other formal behind Bristol (44.8%). Despite the high learning opportunities through more robust proportion of the population qualified to curriculum planning arrangements. degree level, the legacy of worklessness and low skill levels seen in many communities across the city has created neighbourhoods where deprivation and social exclusion remain significant problems. Consequently, the city continues to have a higher proportion of working-age residents with no qualifications (13%) than Greater Manchester (11.1%) or the national average (9.3%). Manchester’s State of the City Report 2013 People 80
In the academic year 2006/07, 63.3% of Figure 19 Manchester’s residents by age 19 had a Level Level 2 qualification by age 19
2 qualification (see Figure 19). This rate has 85 increased year on year and in 2011/12, shows . . that 78.6% of young people in Manchester had 80 a Level 2 qualification by age 19. This is a 15.3
E . 75
percentage point increase on 2006/07. Similarly, AG .
the number of young people in Manchester CENT 70
with a Level 3 qualification by age 19 has also PER .
increased year on year (see Figure 20). In . 65 2006/07, 38.8% of young people had a Level 3
qualification. By 2011/12, 50.7% of 19-year-olds 60 had a Level 3 qualification – an increase of / / / / / /
11.9 percentage points. Source: Department for Education (DfE)
Figure 20 Level 3 qualification by age 19
55
. . 50
. E 45 . AG . CENT 40 . PER
35
30 / / / / / /
Source: Department for Education (DfE) Manchester’s State of the City Report 2013 People 81
The percentage of Manchester residents aged Figure 21 between 19 and retirement age with specific 19 to 59/64 population qualified to at least Level 2 or higher
qualifications has fluctuated since 2001. Between 2004 and 2007 a year-on-year increase 80 74.1% was experienced before a dip occurred in 2008. 75 Recently published 2011 data shows 74.1% of 70.0% 70 67.4% adults in Manchester had a Level 2 qualification 66.1% 66.7% E 64.4%
AG 62.4% – an increase of 12.7 percentage points since 65 62.0% 61.4% 60.9% 61.0%
2001 (see Figure 21). Adult learners having at CENT 60 least a Level 3 or Level 4 qualification have PER
increased from 2008. Following a slight dip 55 in the percentage of adult learners with a 50 Level 3 qualification in 2007 and 2008, the
rate has now risen to 59.6% (Figure 22). Source: Annual Population Survey – The Data Service A similar pattern can be observed with Level 4 qualifications (Figure 23). Figure 22 19 to 59/64 population qualified to at least Level 3 or higher
.% 60
.% 55 . % .% . % .%
E 50 . % .%
AG . % . % 45 .% CENT PER 40
35
30
Source: Annual Population Survey – The Data Service Manchester’s State of the City Report 2013 People 82
Figure 23 19 to 59/64 population qualified to at least Level 4 or higher
45 40.7%
40
35.2% 34.2% E 35
AG 32.4% 32.4% 30.4% 29.6% 29.6%
CENT 29.3% 30 PER 26.1% 26.4%
25
20
Source: Annual Population Survey – The Data Service Manchester’s State of the City Report 2013 People 83
Case study: Girl geeks – Digital Skills for Four courses were available: Basic IT skills, Social been designed to suit those who have been Women in Manchester Media, Introduction to Web Development, and long-term unemployed and therefore possibly Introduction to Programming. Workshops unaccustomed to work routines. Digital Skills for Women in Manchester is were held in libraries across the city: Gorton, a collaboration of the Manchester Digital Harpurhey, Longsight, Wythenshawe, and Access to computers was another important Laboratory, Manchester Libraries and the City Centre. Not only did the workshops consideration, as many people in Manchester Manchester Girl Geeks. The project is funded help women increase their opportunities still do not own or have access to a PC or laptop. by the Skills Funding Agency (SFA) and the to find employment by arming them with So holding the courses in public libraries was European Social Fund (ESF). vital technical skills, but they also increased perfect because public-access computers are confidence in their abilities to learn new things. freely available to all participants. Finding a job can be tough, especially if the Basic IT skills are essential requirements for world has moved on since you were last looking. today’s job world, while programming is known A total of 180 workshop places were available Manchester Libraries worked with the above to help improve problem-solving abilities – and all courses were oversubscribed running partner organisations to offer free IT training another crucial skill in our fast-moving world. at maximum capacity. for over 100 women through workshops in five libraries between January and July 2013, Leading industry figures lead the courses, “The course was BRILLIANT! It was very professional, equipping local women with the tools they including Liz Hardwick and Darren Jenkinson thorough and all the women there were very smart need in today’s workplace. from DigiEnable, as well as Mike Little, co- and interesting. What a great opportunity. Many founder of WordPress, the world’s most popular other people would really benefit from it. Just wanted free blogging platform. to pass on my thanks!”
Courses were run during the day, in school hours and in term-time, to particularly suit single mums. Delivered in short, sharp bursts of three hours, the sessions allowed time for new information to ‘settle’. As well as fitting in with other commitments (eg. childcare, Jobcentre appointments), this timescale has Manchester’s State of the City Report 2013 People 84
5.2.7 Apprenticeships Figure 24 shows that the number of people The Manchester Work and Skills Partnership starting an apprenticeship has increased has a long track record in developing provision from 1,320 in 2005/06 to 5,190 in 2011/12 – a to support young people into training and 293% increase in the six-year period. Given work. Manchester City Council has established it can take between one and four years to the Apprenticeships in Manchester Strategy complete an apprenticeship, especially a higher Group, to take strategic responsibility for apprenticeship, the number of achievements apprenticeships and youth employment in has been increasing from 650 in 2005/06 to Manchester. The group has responsibility for 2,400 in 2011/12. ensuring that the right provision is in place to support young people into sustainable Figure 24 employment and/or training, to test and Apprenticeship framework achievements develop new models, and to co-ordinate APPRENTICESHIP STARTS APPRENTICESHIP ACHIEVEMENTS the engagement of public and private sector 6,000 employers with a focus on apprenticeships. In , particular, past initiatives such as the Future 5,000 , Jobs Fund and our current work to develop 4,000 apprenticeship opportunities have enabled us to make a positive impact upon youth 3,000 ,
unemployment figures during the recession. NUMBER 2,000 , , , , , , 1,000 , 0 / / / / / / /
Source: The Data Service Manchester’s State of the City Report 2013 People 85
Case study: Apprenticeship Ambassador A rolling programme of one-day training Maryam Omar, an apprentice with the Programme courses is delivered to apprentices interested in Greater Manchester Learner Provider network, becoming an Ambassador, after which they will says: “Since becoming an Apprenticeship One of the city’s apprenticeship targets is to be fully prepared to promote apprenticeships to Ambassador I have developed a wide range increase 16–18 participation in apprenticeships others. The programme is promoted in schools of skills and my confidence in public speaking to 25% by 2020. The Apprenticeship Ambassador and wider partnerships, which are invited to has improved immensely. As an Ambassador Programme works on the premise that ‘the best express an interest in having an Ambassador to I have attended large public events and have people to promote apprenticeships to young do a presentation to a group of young people or also given presentations on apprenticeships people are young people themselves’. attend a range of events. to young people. At first this was daunting but now I find it much easier to do and always feel The Apprenticeship Ambassador Programme A comprehensive resource pack of materials a sense of achievement afterwards. I really like aims to: has been developed under the Apprentice the fact that I am showing young people that →→ Maximise the support that could be offered Revolution branding, which is now recognised apprenticeships can help you get into a wide to Manchester young people to ensure they and has been adopted across Greater range of careers and that college and university attain and retain employment. Manchester. aren’t the only options. →→ Promote apprenticeships as an exciting path The programme was launched in November “I am really enjoying my apprenticeship. I work as into a wide range of careers. 2012, and by April 2013, 22 Ambassadors had an administrative assistant for Greater Manchester →→ Provide ‘role models’ at events that actively undertaken the training and attended some Learner Provider Network and am given opportunities demonstrate the range of apprenticeships 25 events that engaged with nearly 2,500 to support a wide range of projects. Being an available. young people. Apprenticeship Ambassador fits in around my work commitments, and there are always loads of new →→ Provide a development opportunity for events happening that I can attend. It’s great to apprentices so they will feel further have a job that helps me develop, is different each motivated by being involved, and articulate day and is often good fun.” the importance of what they do and why. →→ Raise awareness of the National Apprenticeship Service and encourage young people to register with the service. Manchester’s State of the City Report 2013 People 86
5.3 Routes into work for young people If we are to ‘close the gap’ and ensure those Table 3 (NEET) who are traditionally more vulnerable to the NEETs in Manchester 2012/13 Manchester continues to experience a impacts of economic recession are not further reduction in the overall number of young disadvantaged, we need to ensure support is Young people residing people aged between 16 and 18 years of age not targeted at those most in need. Supporting in Manchester who are Annual change Not in Employment, April 2012 – in education, employment or training (NEET). more of our young people into employment, Education or Training April 2013 April 2013 education or training remains a key priority NEET rate 7% –0.3% While no numerical targets were set for NEET for the city. priority groups in Manchester, a year-on-year Unknown rate 6.9% 3% improvement was expected.
The NEET rate has decreased year on year; the NEET rate for April 2013 was 7%, a decrease of 0.3 percentage points when compared to April 2012. However, the number of unknown NEETs has increased year on year from 3.9% in 2012 to 6.9% in 2013 (Table 4).
Please note that due to changes in national reporting requirements the NEET rate is now calculated on the basis of academic age rather than actual age. Academic age shows NEET at a slightly higher rate than actual age, as 19-year- olds no longer drop out of the cohort until the end of the academic year. The revised NEET rate figures are only available for the previous 12 months. Manchester’s State of the City Report 2013 People 87
Case study: ‘Have a Go’ support for NEET The event was also supported by Springboard The final session of the day was in the form of young people UK Ltd, a charity that promotes the hospitality a mini-jobs fair, where 12 employers from the industry and supports young, disadvantaged hospitality and catering industry presented The hospitality industry is a huge employer people into careers in hospitality through a a number of live vacancies. One of the young within Greater Manchester, and by raising range of programmes. people was offered a job with the Radisson Blu awareness of this sector for young people as on the spot and three others were successful in a career and by promoting apprenticeships as Springboard – along with Steven Miles, gaining employment with other employers. an option for employers, we aim to support General Manager of Radisson Blu – delivered more young people into employment. an inspirational talk on the hospitality industry Connexions continue to support all other clients to 26 young people. Staff from the Radisson who attended to up-skill and refer to other In November 2012, Manchester City Council, Blu then laid on a series of ‘Have a Go’ activities, opportunities/vacancies. in partnership with Careers Solutions, hosted such as bed-making competitions, table-setting a Hospitality Awareness Event at the Radisson races and a Ready Steady Cook session with After the success of this first event, there Blu. The main goal of the event was to give one of the chefs. are plans to hold a series of similar events in NEET clients a hands-on insight into what Manchester. All clients will have the opportunity the industry involves, the positions available, After a guided tour of the hotel, front of to sell themselves directly to employers, and the day-to-day duties and the pros and cons house and the back office, the young people those clients who are unsuccessful will be of each position. took part in a speed networking session offered a training placement at Blue Training, utilising professionals from all job roles across which delivers a portfolio of hospitality courses Taking a targeted approach to engaging with the industry, including Ambassadors from and apprenticeships, while clients receive NEETs from priority wards, Careers Solutions Springboard, Radisson Blu and The Manchester intensive support to identify permanent work. identified clients interested in working within Hoteliers Association. This enabled the young this sector area and also with young people people to fully understand each job role, and who had no defined route for their future career. gain information into what the daily duties are Prior to the event, Careers Solutions made sure and what to expect with the role. that the young people were ‘interview ready’. Manchester’s State of the City Report 2013 People 88
Case study: BW3 (Business Working With →→ Get Hired – jobs fairs see 1,500 Wythenshawe) Wythenshawe jobseekers attend one-stop shop recruitment, training and support Established in 2005, BW3 is the leading group events every year. Get Hired was developed of businesses supporting the regeneration from the success of the High Schools of Wythenshawe. The group’s members Employability events and is now range from blue chip corporate companies to Wythenshawe’s premier recruitment event. charities, and from sole traders to Manchester →→ Aspirational Mentoring – 17 members from City Council. BW3 has developed and delivers a BW3 businesses are trained as aspirational range of high-value initiatives for Wythenshawe mentors. They provide guidance, advice and residents. These include: support and act as sounding boards to Wythenshawe year 11, 12 and 13 students →→ Numbers at Work – delivered to 100 who want support around career and Wythenshawe primary school students personal development. every year and develops numeracy skills through fun, interactive problem-solving activities based on business situations. →→ High Schools Employability Events – annually equips 150 Wythenshawe high school students with the skills and techniques required to market themselves and search for and secure jobs based on genuine business requirements. Manchester’s State of the City Report 2013 People 89
5.4 Education attainment, attendance to agree and connect key educational, skills The Council will safeguard our most vulnerable and looked-after children and employment priorities for Manchester. children, represent the voice of the child or 5.4.1 Overview The Manchester Schools Alliance is a school-led young person, and be their champion and The Manchester Partnership wants every child organisation that will ensure that the Strategic advocate. It will also empower our young and young person to achieve their full potential Education Partnership can deliver the city’s people – particularly those who are vulnerable and benefit from, and contribute to, supportive vision and aspiration through facilitating more – through consultation and engagement so that neighbourhoods. This means children and young effective partnerships between schools to development and delivery of services reflect their people must have the self-confidence, ability support school improvement. needs and views. This will enable children, young and ambition for a successful and fruitful adult people, families and residents to reach their life. All children and young people need to be in a Children have a pivotal role to play in delivering full potential to access jobs and achieve position to make real choices about their future. the ambition and priorities in the Community economic wellbeing. Strategy. The Council tries to ensure that To meet our priorities, everyone in Children’s every child, young person and parent/ Increasing the Council’s skills and capacity to Services across Manchester needs to work carer contributes to and benefits from the work effectively with partners across education, together more effectively. Much has been economic growth of the city; achieves their skills and employment, and connecting achieved in this respect, but it is recognised full potential in education, employment and residents to the employment opportunities there is much more to do to ensure that the skills; and benefits from and contributes to being created in the city and City Region will Council, health, voluntary and community neighbourhoods in which more people choose remain of primary significance. We will continue sectors, the police and others are able to to live, work, and bring up their family and stay, to work closely with schools to ensure our provide the coherent and consistent provision based on mutual respect. This means that our young people have the required skills to engage and intervention services our children and neighbourhoods must equip children and young successfully in the new labour markets through young people deserve. people with the self-confidence, individual continuing improvements in attainment, self-esteem and self-respect, the ability and achievement and attendance, and by increasing The newly established Strategic Education ambition for a successful and fruitful adult life. the numbers entering and succeeding in further Partnership provides a mediating tier between Children will then be ready for and succeed and higher education, training and employment. the Government and schools, linking schools in school, and every young person of school- to other key stakeholders and to the wider leaving age will be ready for and succeed in The key performance indicators that have city policy agenda. This partnership will bring further education, employment or training. been monitored during the year include together the Council, schools and city partners attainment at Key Stages 2 and 4, attendance Manchester’s State of the City Report 2013 People 90
and participation in education, and involvement Table 4 in education, employment and training for 16 to Key Stage 2 attainment trend 18-year-olds. Results 2008 2009 2010¹ 2011 2012² Almost three-quarters of pupils who attend a Manchester % L4+ in English 75 75 75 78 84 Manchester school attend one that has been % L4+ in Maths 75 76 78 78 84 judged to be either good or outstanding by % L4+ in English and Maths 68 68 69 71 78 Ofsted in the most recent inspection. Just over Expected progress in English 84 85 87 92 three-quarters of Manchester schools have been Expected progress in Maths 83 86 85 90 judged to be good or outstanding by Ofsted. National % L4+ in English 81 80 80 82 85 % L4+ in Maths 79 79 79 80 84 5.4.2 Key Stage 2 results 2012 % L4+ in English and Maths 73 72 73 74 79 Table 5 shows the Key Stage 2 results in each Expected progress in English 81 83 84 85 89 of the past years. The table shows that the Expected progress in Maths 80 82 83 83 87 difference between the percentage of pupils ¹ 63 schools boycotted the 2010 Key Stage 2 test; results shown only include schools that took the tests. achieving Level 4 and above in Manchester ² Writing was assessed by Teacher Assessment only; the English level is made up of the reading test mark and writing and the England average has improved to teacher assessment level. one percentage point from three percentage The calculation for two levels progress changed in 2011. Previous years’ results have been recalculated based on the new methodology. points in 2011. Figure 25 shows the difference in Source: Department for Education results between Manchester and England for each of the past five years. The percentages of pupils making the expected level of progress, two or more levels, from Key Stage 1 to 2 in English and Maths are higher in Manchester than they are nationally. Two (2%) Manchester primary schools did not reach the national floor standard in 2012; nationally, 4% of primary schools did not reach the floor standard. Manchester’s State of the City Report 2013 People 91
Figure 25 In comparison with statistical neighbours, Key Stage 2 results for the percentage of pupils gaining Level 4+ in English and Maths the relative performance of Manchester has improved across English, Maths and English, MANCHESTER ENGLAND and Maths (see Table 6). Compared to all local 80 authorities, Manchester ranks 99th out of 152 78 for the percentage of pupils achieving Level 4 76 and above in English and Maths in 2012. 74
72 However, it should be noted that the way in 70
NUMBER which English was assessed changed in 2012. 68 A consequence of this is that 2012 results 66 are not directly comparable with those in 64 previous years. 62 Table 5 Source: Department for Work and Pensions (DWP) via NOMIS, Crown Copyright Key Stage 2 statistical neighbour rankings
2011 2012 English L4+ 7th 5th Maths L4+ 8th 2nd English and Maths L4+ 6th 5th Total 11 11 Source: Department for Education Manchester’s State of the City Report 2013 People 92
Case study: Summer Reading Challenge – In 2012, the theme was Story Lab, and it was Young volunteers aged 13–15 were recruited an Olympian effort! also part of the London Olympics 2012 Festival; and trained to encourage children in libraries CBeebies presenter Cerrie Burnell visited to participate in the SRC. In total, 18 young The Summer Reading Challenge (SRC) is a Levenshulme Library to tell stories to a group of people volunteered for a total of 179 hours at national reading programme, designed to keep excited toddlers and their parents as part of this five libraries. This encouraged their cultural children reading during the summer holidays. Cultural Olympiad celebration. involvement for individual change, and helped This is a time when children are not actively enhance their own skill set and confidence engaged in learning, and consequently they can The target set for children in Manchester through participating in volunteering. suffer a dip in educational attainment when was to achieve 10% of the eligible age range they return to school in September. joining the SRC and to have 57% of that Activities from science boffins to fun days number subsequently finish reading all six and meet-the-author sessions also provided The SRC is co-ordinated by The Reading Agency, books. The target was set at 4,600 to join and opportunities to tie-in to the SRC and and the challenge encourages children aged 4–11 2,600 to complete. enrich children’s learning through enjoyable to read six books over the course of the summer participation. Libraries Strategic Arm and holidays. There is a different theme each year, The Council’s Children and Access Team from Sports Development worked together to although children can borrow any book – fact, the Libraries Strategic Arm co-ordinated the celebrate the Olympics and reward children fiction, picture book, joke books – so long as delivery of the SRC, ordering materials and taking part in the SRC. The first ten children they are borrowed from the library. Children planning events to support the theme, as well (with an accompanying parent) at each library receive stickers, rewards and a certificate when as training staff in how to sign-up children, to join the SRC were given tickets for a pre- they finish. gather statistical data, use the website and Olympic basketball game held at the MEN recruit volunteers to help with promoting the Arena. These cultural links drew in children The SRC is open to all children and is designed challenge. Following a launch at Manchester who might not otherwise have wished to join for all reading abilities. Libraries work closely Metropolitan University, the campaign began in the Challenge and provided new audiences with local schools to publicise the Challenge to promote the SRC to local schools. The to work with. and encourage children to take part, attending summer was hugely successful in signing assemblies and bringing in classes prior to the up 97% of the target audience (4,480) and launch. even more successful in attaining a 71% (3,170) completion of all six books. Manchester’s State of the City Report 2013 People 93
According to the Organisation for Economic ¹ OECD (2002). Reading for change: Performance and Co-operation and Development (OECD)¹ engagement across countries. Result from PISA 2000. reading for pleasure is just as important for New York: Organisation for Economic Cooperation children’s success as education and family and Development. background. Thus, developing a love of reading ² Joint Strategy for Improving Outcomes for Children, is important for children’s life chances, and Young People and their Families (MCC April 2011). libraries are uniquely placed to foster a child’s love of reading for pleasure. The Summer ³ National Literacy Trust (2011), Literacy: A route to Reading Challenge is important in achieving addressing child poverty? this aim. ³ Hargreaves Macintyre M., Confidence all Round: The Impact on Emergent Adult Readers of Reading Among all core cities, Manchester has the for Pleasure through Libraries, 2005. highest percentage (43.6%) of children under 16 living in poverty². Research by the National Literacy Trust³ highlights that literacy skills are a vital foundation in addressing access to employment and breaking intergenerational cycles of underachievement. Conversely, poor reading skills correlate heavily with lack of employment, lower wages and fewer opportunities for advancement. The Summer Reading Challenge in Manchester can therefore be seen to support raising resident skills and cultural involvement as part of ‘Reaching full potential in education, skills and employment’. Manchester’s State of the City Report 2013 People 94
5.4.3 Key Stage 4 (GCSE and equivalents) Table 6 results 2012 Key Stage 4 attainment trend The 2012 results for Manchester schools show increases across the board; the percentage of Results Manchester pupils gaining five or more A*–C Measure 2008 2009 2010 2011 2012 grades including A*–C grades in GCSE English Manchester %5+A*–C (Level 2) 57 62.6 72.4 79.7 81.3 and Maths has improved to 53.2% this year, %5+A*–C inc. English and compared to 51.8% in 2011. The Manchester Maths 36.9 38.6 45.7 51.8 53.2 average is still below the England average At least 1 ELQ 95.5 96.1 97.2 97.9 98.4 but the difference between the Manchester %5 A*–G (Level 1) 85.5 86.5 88.5 91.5 91.9 and England averages has improved from National %5+A*–C (Level 2) 65.3 70 75.4 79.5 81.8 7.1 percentage points in 2011 to 6.2 percentage %5+A*–C inc. English and Maths 47.6 49.8 53.4 58.9 59.4 points in 2012. Figure 26 shows the trend in At least 1 ELQ 98.6 98.9 99 99.2 99.5 results in Manchester and England over the %5 A*–G (Level 1) 91.6 92.3 92.9 93.5 94 past five years. The percentage of pupils Source: Department for Education achieving five or more A*–C grades, Level 2 qualification, has increased to 81.3% in Manchester from 79.7% in 2011. Nationally, 81.8% of pupils achieved this benchmark. The percentage of pupils achieving five or more A*–G grades, Level 1 qualification, has improved slightly from 91.5% in 2011 to 91.9% in 2012. Nationally, 94% achieved this benchmark, 2.1 percentage points higher than in Manchester (Table 7). Manchester’s State of the City Report 2013 People 95
Figure 26 In Manchester, the percentage of pupils Key Stage 4 results for the percentage of pupils gaining five A*–C grades including English and Maths achieving five or more A*–C grades including English and Maths continues to increase at Manchester England a faster rate than nationally over the past 70 few years. Despite the increased pace of 60 improvement, results in Manchester remain
50 relatively low compared to other local authorities. In 2012 Manchester ranks as 132nd 40 out of the 151 local authorities with secondary 30
NUMBER schools for the percentage of pupils achieving 20 five or more A*–C grades including A*–C in
10 GCSE English and Maths.
0 There is a strong correlation between educational underachievement and social Source: Department for Work and Pensions (DWP) via NOMIS, Crown copyright and economic disadvantage, but educational achievement can be a key factor in breaking the poverty cycle. Most employers, training providers and further education providers look favourably upon five or more A*–C grades including English and Maths, so this is a key performance indicator for us in order to equip our young people with the skills necessary to ultimately contribute to, and benefit from, the labour market. Manchester’s State of the City Report 2013 People 96
5.4.4 Attendance and persistent absence Table 7 School attendance is a key priority for the School Attendance trend Partnership alongside attainment and emotional health and wellbeing. Improving 2007/08 2008/09 2009/10 2010/11 2011/12 attendance and reducing absence, especially Manchester Primary 93.5 93.7 94.5 94.9 95.7 persistent absence, is a priority for Manchester Secondary 89.4 89.6 90.9 92.1 93.3 and critical to the city’s ambitions to raise All schools 91.7 92.0 92.9 93.7 94.6 standards, narrow the attainment gap, and England Primary 94.7 94.7 94.8 95.0 95.6 safeguard all children. Secondary 92.6 92.8 93.1 93.5 94.1 All schools 93.7 93.7 94.0 94.2 94.9 In 2011/12 attendance in Manchester primary Source: Department for Education and secondary schools increased from 2010/11 (Table 8). Attendance in Manchester primary schools is now slightly better than the England The threshold for classifying pupils’ persistent average. This is a considerable difference from absence changed from September 2011 from the position five years ago when attendance being around 20% absence to around 15% in Manchester primary school was over one absence. A consequence of this change is that percentage point lower than the national figures can only be compared for the past two average. In Manchester secondary schools, years. Table 9 shows that there has been a fall attendance continues to improve, but is still in levels of persistent absence in Manchester below the national average. The difference primary and secondary schools from 2010/11 to between the Manchester average and the 2011/12. Manchester schools are on average still England average has improved from Manchester above the national average, which stands at being 3.2 percentage points below the England 5.2% (2011/12) for all schools. average in 2007/08 to being 0.8 percentage points below in 2011/12. These improvements highlight the progress made by Manchester schools in improving pupil attendance. Manchester’s State of the City Report 2013 People 97
Table 8 Persistent absence trend
2010/11 2011/12 Manchester Primary 4.2 3.4 Secondary 11.9 9.3 All schools 7.6 5.9 England Primary 3.9 3.1 Secondary 8.4 7.4 All schools 6.1 5.2 Source: Department for Education Manchester’s State of the City Report 2013 People 98
5.4.5 Looked After Children At the end of 2011/12, Manchester still had The total number of Manchester’s Looked After a higher number of Looked After Children Children at the end of March 2013 was 1,304, per 10,000 of the 0–17 population than the a slight decrease compared to the previous national average. Over recent years however, year (Figure 27). Of these, 22 (1.7%) were the national figure has been increasing while Unaccompanied Asylum Seeking Children. Manchester’s figure has been decreasing. This At the end of March 2012 there were 1,310 gap has been decreasing since its peak in 2007. Looked After Children, of which 39 (3%) were Unaccompanied Asylum Seeking Children. There has been a significant decrease in the number of Looked After Children per 10,000 Figure 27 of the population in 2011/12 compared to the Number of Looked After Children previous year (Figure 28). However, it should be
Total LAC noted that of this decrease is due to a change 1,500 in the population figures used to calculate
1,450 this figure. (In 2011/12 data from the 2011 census 1480 1463 was used whereas in previous years mid-year 1,400 1427 1425 estimates based on the 2001 census were used. 1391 1391 1,350 If the same population figure is used for 2010/11 and 2011/12 then the reduction would have been 1,300 1310 from 142 to 135.) NUMBER OF CHILDREN 1304 1,250
1,200 / / / / / / / /
Source: MiCare Manchester’s State of the City Report 2013 People 99
Figure 28 Action has been taken to ensure that there Looked After Children per 10,000 population aged 0–17 years are appropriate safeguarding arrangements in place for all Looked After Children and to ensure England Statistical neighbours Manchester that the number of Looked After Children is 180 reduced safely. The Council is constantly looking 160 at improving outcomes for children in its care 140 but children in care generally still have worse 120 outcomes than those who are not. Children 100 should be discharged from care or adopted as 80 soon as possible, once it has been established 60 as being in the best interest of the child.
40
20 The main priorities of the Children and
0 Commissioning Services Directorate for Looked After Children will be to:
Source: O ce for National Statistics, Crown Copyright →→ Safely reduce the number of children in the care system and the number of children who come into care →→ Raise the aspirations of Looked After Children and increase educational attendance and attainment. Manchester’s State of the City Report 2013 People 100
Outcome trends: →→ Offending by Looked After Children has 5.5 Early Years →→ Education of Looked After Children remains generally been reducing over the past few Early Years provision across the city takes a key area of focus. Improvements over the years, with the percentage of Looked After place in a variety of schools and settings, past two years now mean that Manchester Children receiving a caution, conviction or including Sure Start and private, voluntary and performance exceeds national and a final warning during 2011/12 lower than independent settings. The results for the two statistical neighbour performance at both 2010/11. However, Manchester Looked main measures at the end of the Foundation Key Stage 2 and Key Stage 4, but despite this, After Children outcomes continue to Stage, assessed through the Early Years educational outcomes for Looked After exceed national, regional and statistical Foundation Stage Profile, are shown in Table Children are still lower than for those neighbour performance. 10. The gap between the median and mean children not in care. scores for the 20% lowest performers widened slightly from 34.2 percentage points in 2011 to →→ Absence levels for Looked After Children in 34.4 percentage points in 2012. The gap is wider primary schools are generally better than for than the national average of 30.1 percentage all pupils in Manchester, while secondary points. The percentage of pupils that achieved a school absence is much higher for Looked good level of attainment increased from 54.4% After Children than all pupils. The in 2011 to 58% in 2012. This is still well below the proportion of pupils who are persistently England average of 64% in 2012. absent follows a similar pattern to overall absence, with levels in primary schools similar to the average for all pupils, but levels in secondary schools being much higher for Looked After Children than all pupils. →→ Analysis of health outcomes among Looked After Children has highlighted improvements in the take-up of immunisations in 2011/12, but there remains work to be done on improving the occurrence of health assessments and dental checks. Manchester’s State of the City Report 2013 People 101
Table 9 Early Years Foundation Stage trend
2008 2009 2010 2011 2012 Manchester Percentage of pupils achieving a good 48 54 53 54.4 58 level of attainment Narrowing the gap (between the median 38.3 36.8 37.6 34.2 34.4 and average of lowest 20% of pupils) England Percentage of pupils achieving a good 49 52 56 59 64 level of attainment Narrowing the gap (between the median 35.6 33.9 32.7 31.4 30.1 and average of lowest 20% of pupils) Source: Department for Education Manchester’s State of the City Report 2013 People 102
Case Study: A bright future – The Alan Turing MK1 computer were devoted to solving this A number of the parents and carers attending Centenary Sunflowers project at City Library problem. The project saw Manchester residents, the storytime group had never used St John’s schoolchildren and organisations grow Gardens before. They now want to hold Manchester City Council staff joined up with hundreds of sunflowers and count the number storytime sessions there more often. All the the City Library’s under-5s storytime group of spirals in the seed heads to test Turing’s children involved in the project learnt new to plant and grow sunflowers and count the theory. The results were announced during skills and under-5s, schoolchildren and adults seed heads, as part of a wider community Manchester Science Festival 2012. were able to interact with the project at science project. This novel project was a fun different levels. This project demonstrates an and enjoyable way of introducing children The City Library storytime group meets weekly innovative approach to learning and strong to learning and scientific experimentation, at the library for a one-hour session of songs, partnership working, as well as an active and utilising the city centre parks and library stories and activities for under-5s. It is a very responsive community. services. The project was a collaboration of keen and active group with evidence of a strong Manchester City Council staff from various city centre community that includes families teams working in partnership with the and children. As part of the project Manchester Museum of Science and Industry (MOSI). City Council staff took the 50-strong City Library storytime group to nearby park St John’s The Turing Sunflowers project was an Gardens for an outdoor-themed storytime initiative led by MOSI in the anniversary year followed by planting of sunflowers. A number of mathematician Alan Turing’s birth. The aim of the group also took seeds home to grow. was to complete an experiment Turing devised, At the end of summer, City Library hosted but never completed: to test his mathematical an event to count the sunflower seed head theory relating to the recurrence of patterns spirals, which also involved MOSI staff and of numbers in nature. Turing believed that the local schoolchildren. The group was able to spiral shapes on the heads of sunflowers in his contribute to a scientific experiment, introduce Wilmslow garden followed a mathematical children to learning and history, as well as help pattern called the Fibonacci sequence. His only brighten up their local park. surviving programmes for the Manchester Manchester’s State of the City Report 2013 People 103
Case study: Storybook Dads – connecting Prisoners choose and record a children’s story, “They (my children) told me they love it and listen with families which is then edited, and sound effects are to it every time they go to bed.” added to illustrate and enhance the narrative. Nationally, around 200,000 children each year Men are given support by prison library staff “It’s nice to still be a comfort for my children.” are affected by parental imprisonment. Home in choosing a book if they wish, and are given Office evidence indicates that prisoners who guidance about the recording. They can listen “My little son loved the story; I was told that he maintain contact with their families are up to to the finished CD to check that they are happy began to smile loads when he heard my voice.” six times less likely to reoffend, and family ties with it, and this is then sent out to their family have a positive effect on prisoner rehabilitation. (clearances and permission are sought in Prisoners reported back that making the CDs advance). had made them feel better about themselves Manchester City Council has a contract and had helped to improve their relationships to provide prison library services for HMP So far, over 300 story CDs have been completed with their children. The project supports Manchester, and Storybook Dads has been and sent out from HMP Manchester, and the Manchester City Council’s spines of individual running in Strangeways since 2007. The project scheme is continually promoted within the and collective self-esteem and mutual respect, is run by the prison library staff under the prison. The scheme is now being extended to and enhances education and literacy skills. auspices of a nationwide charity. This was set a DVD recording, so that men can be filmed up in recognition of the difficulties imprisoned reading their chosen story and seen by their parents have in keeping in touch with their children. Prisoners will be able to choose families. It also addresses the trauma and between making a CD or DVD recording. stress experienced by the children of Having a tangible link to the parent will show imprisoned parents. the child that their dad is thinking about his family, and this contributes to the child’s wellbeing; it also helps foster a reading habit and enjoyment of stories. Prisoners gain useful skills, for example literacy and computer skills, and enhance their parental links. Feedback received from the men and their families has been very positive: Manchester’s State of the City Report 2013 People 104
5.6 Community Budgets and information-sharing across agencies, as well model, has allowed Manchester to expand the Troubled Families as having a lead worker who can co-ordinate scope of its Troubled Families work. The city has Manchester remains committed to the activity around the family so that support is responded by making significant progress in Community Budgets approach as the most offered in the right order at the right time. engaging a large number of families in services effective and sustainable way of reducing the with a strong evidence base of helping families number of troubled (complex) families in the Manchester’s Troubled Families programme achieve positive outcomes. city. This involves bringing together public has expanded extensively over the past 12 money through investment agreements months. It has developed from a pilot stage in The next 12 months will focus on ensuring between partner organisations and making Wythenshawe and Gorton/Longsight, designed that the troubled families work becomes sure money is spent on services and ways of to test the effectiveness of the approach mainstreamed across the city, and that the working that have a strong evidence base of described above, to the extension to north learning from this work can be applied to other achieving positive outcomes for families with Manchester to test how it would work on a areas of public service. There will be a strong multiple issues while stopping spending money larger scale with more families, through to its emphasis on making sure that troubled families on those that don’t. This will ultimately help to current expansion across the whole of the city. are equipped with the skills and opportunities reduce dependency and help the public sector Over 1,200 families have been engaged to date to find employment, supported by staff to save money while also ensuring that these and evidence and learning have been captured seconded from Jobcentre Plus specifically to families get a better service and the support and used to continuously improve the model/ work alongside the troubled families teams and needed to live successful lives. approach. The programme has also aligned families in the programme. There will also be an to the national Troubled Families programme, emphasis on expanding our understanding of Successfully working with these families which was launched in April 2012, identifying what works for specific groups within troubled involves different services and agencies working over 3,000 families in Manchester that meet families, such as offenders or young people together. This means taking a view of the whole the Government criteria around worklessness, with extreme behavioural difficulties. Work will family rather than just the individual, focusing antisocial behaviour, poor school attendance continue to put in place investment agreements on families at risk of becoming troubled as well and exclusions. Funding made available through between partners so that there is a sustainable as the most troubled. It also involves reducing the national programme, which is based on way forward to reduce the number of troubled the number of assessments and improving upfront funding and a payments-by-results families in the city. Manchester’s State of the City Report 2013 People 105
Case study: Family Intervention Project an occasional dealer when visiting his biological littering communal areas, harassing other mother outside the Manchester area. tenants, causing damage to the property and Following an extensive history of Children’s starting fires. The mother had been informed Services and multi-agency involvement, Family A chaotic home life, overcrowding and a lack that, because of this, her tenancy agreement Y was referred to the Family Intervention Project of discipline and routine meant the children that was coming to an end would not be (FIP) by the allocated social worker. would often not go to bed until the early hours renewed. Also, one child had recently been and, consequently, would fall asleep at school arrested for shoplifting. There are six children, aged 5 to 15, in the family; or not attend at all. Difficulties of getting the the father and mother live apart. The eldest children up in the morning, coupled with the The family was in financial crisis. The mother’s child aged 15 is not the biological son of the need to get six children to a number of different ability to cope with her situation continued to mother. Three of the children were supposed schools with different travel arrangements deteriorate and her situation began to affect to be living with father but often all six end meant that it was logistically impossible for her ability to manage everyday tasks. She was up staying in mother’s three-bedroom flat. them all to arrive on time. The children were also being pressured by the Jobcentre, which All six had previously been subject of a Child disengaged from school activities and exhibited expected her to be looking for work. She had Protection Order, the primary concern being challenging behaviour. Three of the children had little motivation to improve her situation and neglect characterised by inadequate home been excluded from mainstream schools, one of mentioned wanting to end her life. conditions, poor sleeping arrangements, them despite being regarded as an A–C student. lack of routines, poor school attendance Although the family was later referred to the and lack of boundaries. A number of the children presented with Complex Families Parenting Team (CFPT), physical and mental health problems that had their assessment indicated that the mother’s In addition, both parents were regular cannabis not been attended to and none had regular situation was too chaotic for her to fully engage users. The mother had served a three-year dental check-ups. Avoidable accidents, due with the course. sentence for smuggling controlled drugs into to lack of parental supervision, had led to a the country and the father was facing eviction number of injuries to the children. by his Registered Social Landlord (RSL) for cultivating cannabis in his property. At least one The mother had little control over the children, of the children was thought to be a drug user by especially the older ones, resulting in constant smoking cannabis and was suspected of being complaints about their antisocial behaviour: Manchester’s State of the City Report 2013 People 106
Interventions: →→ Two of the children have been assessed for development through involvement in Interventions have been planned around a Special Educational Needs (SEN) and places positive activities and to help them deal multi-agency approach that addresses the identified at PRUs (Pupil Referral Units) for with parental substance misuse. These family’s needs in a holistic and sequential children with Emotional, Behavioural and were unsuccessful due to the chaotic manner. All relevant agencies attended case Social Difficulties (EBSD) for each of them. situation at home. conferences, core groups and strategy meetings to ensure a multi-agency response to the →→ A full financial review of the family was →→ The family’s health problems are being family’s needs. The FIP worker transported the completed to identify debts and maximise addressed by ensuring appropriate mother to meetings where appropriate. The the family’s income and the mother referred hospital appointments are made and kept. FIP and other keyworkers kept in close contact to Money Mentors. The mother has been All members of the family have been with the family, regularly making planned and supported to ask for financial support from registered with a local GP and dentist and unplanned visits, including evenings, early Children’s Services, to apply for Child Benefit the mother has been supported to see her mornings and weekends. and Tax Credits for all six children, to obtain GP about her own emotional wellbeing. free travel passes for all the children, and to →→ A Child Protection Case Conference was apply for a Discretionary Housing Allowance. →→ The FIP worker has regular discussions held, at which all six children were made Charities have been engaged to secure with the mother about her cannabis use subject to Child Protection Plans under the funding for furniture and Christmas and how this may be impacting on her category of Neglect. At a subsequent Child presents for the children. ability to manage her current situation Protection Review Case Conference the most effectively. Social Worker reported that Children’s →→ The mother was supported to complete Services were going to apply to Legal to go applications with school admissions for a →→ The social worker attempted to provide into care proceedings to remove all six primary school in north Manchester for two support for the father to secure a new children. This was with a recommendation of the children. Places were prioritised and tenancy so that the older children could be that the three older children be offered to the family straight away. returned to his care. accommodated by the Council and the three younger children continue to reside →→ Attempts have been made to engage the with the mother. children in a number of appropriate programmes to encourage their personal Manchester’s State of the City Report 2013 People 107
Outcomes: 5.7 Health The Board’s current priorities are: →→ Effective, trust-based relationships have We have not included a detailed section on 1 Getting the youngest people in our improved between the mother and health in the State of the City Report this year. communities off to the best start. professionals. Instead, readers are redirected to the website of 2 Educating, informing and involving the the Joint Strategic Needs Assessment (JSNA) at →→ A co-ordinated, multi-agency approach community in improving their own health www.manchester.gov.uk/jsna to addressing the family’s needs is in and wellbeing. working progress. Health and Wellbeing Board priorities 2010–12 3 Moving more health provision into the →→ The mother has visited her GP for support As part of Government changes to the community. in dealing with her emotional wellbeing NHS, Manchester City Council established a 4 Providing the best treatment we can for but needs to be more open about her Health and Wellbeing Board in April 2013. The people in the right place at the right time. cannabis use. board is the main forum for key leaders from Manchester’s Health, Care and Community 5 Turning round the lives of troubled →→ The two youngest children’s educational sectors to work together to improve the families. needs are now being met more effectively: health and wellbeing of residents and reduce two of the children now have places at a 6 Improving people’s mental health and health inequalities. Board members are tasked primary school in the local area; two other wellbeing. with collaborating to understand their local children have a Statement of Special community’s needs, agree priorities and 7 Bringing people into employment and Educational Needs, and alternative encourage commissioners to work in a more helping them to lead productive lives. provisions have been identified at PRUs. joined-up way. As a result, patients and the 8 Enabling older people to keep well and live →→ Work is ongoing around helping the family public should experience more efficient services independently in their community. to become more financially stable. and better outcomes. →→ Work is taking place to support the mother Further details are available from the draft Joint in improving her parenting skills. Health and Wellbeing Strategy at: http://www. manchesterpartnership.org.uk/downloads/ →→ Mother has found a new tenancy. file/172/draft_joint_health_and_wellbeing_ strategy Manchester’s State of the City Report 2013 People 108
Case study: Wythenshawe Games 2012 badminton, baseball, basketball, boxing, and 2,973 people of all ages took part in the cheerleading, cricket, cycling, dance, football, cultural programme of activities, sessions and In 2012 Manchester City Council worked closely gymnastics, hockey, rugby league, rugby talks in the Hall. Additional cultural activities with a wide range of partner organisations union, running, softball, table tennis, tennis, were run by partner organisations throughout and the Wythenshawe community to deliver trampolining, wheelchair dance and basketball. Wythenshawe, including a poetry competition the Wythenshawe Games, an Olympic legacy Where possible, all activities were delivered run by Willow Park Housing Trust ‘WOW initiative that reached into the heart of the by community sports clubs. In sports where Zone’ – an innovative learning zone based at community. As the largest project of its kind clubs didn’t exist, programmes were developed Woodhouse Park Lifestyle Centre. in Greater Manchester, the Games aimed in partnership with Manchester City Council to increase sports participation, health Sports Development team and national The legacy of Wythenshawe Games cannot be improvement and community pride in governing bodies of sport. underestimated in terms of the way it engaged Wythenshawe. This was achieved through a and inspired local people in Wythenshawe, and comprehensive programme of sports tasters, Wythenshawe Games culminated in a nine-day it undoubtedly had significant results in terms coached courses, competitions and fun festival of sport in Wythenshawe Park, one of of showcasing Wythenshawe. days combined with a unique Personal Best Manchester’s most beautiful community parks Programme and a complementary cultural and host to some great community sports Outcomes included: programme. The Games reached thousands facilities, including an athletics track, tennis →→ Seven new clubs established as part of the of people from February to July 2012. courts, bowling greens, football pitches, a Wythenshawe Games Legacy programme community farm and the historic Hall. The sun →→ 26 sports clubs engaged to support delivery The Personal Best Programme engaged more shone and thousands of local people turned of programmes and sustainability beyond than 500 local residents at community venues out to take part in drop-in sports activity and a the Games throughout the area. Activities included Zumba, range of themed activities, such as an Under-5s walking, running, swimming, cycling and even day, a Special Olympics day, an Over-50s day, FA →→ 400 volunteers supported the delivery of a wii-fit programme. Girls Festival of Football and youth games. Wythenshawe Games →→ 70 volunteers engaged through the Over 2,000 people took part in the sports Closed for more than two years, Wythenshawe Manchester College, and all presented with a programme, which included coached courses, Hall was open to the public for the nine days reference from Parkway Green Housing Trust family fun days and competitions in 20 sports. of the Games. There were 9,000 visits to the Included in the programme were athletics, Hall recorded during the period of the Games, Manchester’s State of the City Report 2013 People 109
→→ 500 participants signed up to the Personal 5.7.1 Male and female life expectancy gap 5.7.2 Healthier lives Best Programme (between Manchester and England) 5.7.2.1 AAACM rates male and female – Life expectancy at birth for men in Manchester actual, forecast and targets* →→ 4,624 engaged in sports programmes and has increased from 70.1 years in 1995–97 to 74.1 The previous national target was to increase competition years in 2008–10 – an increase of four years the average life expectancy at birth in England →→ 5,105 participants engaged in cultural or 5.7%. However, over the same period, life to 78.6 years for men and to 82.5 years for programmes, and a Friends of The Hall expectancy at birth for men in England as a women by 2010. It was estimated that this is group established whole has increased at a similar rate (5.3%) with equivalent to an AAACM in Manchester of 858 the result that the life expectancy gap (4.5 years) deaths per 100,000 population for men and 575 →→ Volunteers upskilled to minimum NGB in 2008–10 remains the same as it was at the deaths per 100,000 population for women in qualifications, including four badminton beginning of the target period in 1995–97. This the period 2009–11. coaches, one gymnastics coach and more still means the city is just about on track to to support sustainability of sports clubs achieve the former LPSA target. The latest data shows that the three-year →→ Local and national media coverage on average AAACM rate for men in Manchester Wythenshawe Games For women, the latest figures show that has fallen from 1,241 deaths per 100,000 →→ Wythenshawe Games has been recognised life expectancy at birth in Manchester has population in 1995–97 to 918.3 deaths per as part of the London 2012 Inspire increased from 76.9 years in 1995–97 to 79.1 years 100,000 populations in 2008–10 – a fall of 26%. programme. in 2008–10 – an increase of 2.2 years or 2.9%. For women, AAACM rates have fallen by 16.7%, The figures show no change between 2007–09 from 760 deaths per 100,000 population in The partnership behind this project included and 2008–10. However, over the same period, 1995–97 to 632.7 deaths per 100,000 population Parkway Green (PGHT) and Willow Park life expectancy at birth for women in England as in 2008–10. Housing Trust (WPHT), The Forum Trust, a whole has increased by 2.9%, with the result University Hospital South Manchester, that the life expectancy gap has widened from The Manchester College and Manchester 2.8 years in 1995–09 to 3.5 years in 2008–10. This * Performance in relation to the former Our Healthier Nation targets (now abolished by the national Government) is measured United Foundation. PGHT, WPHT, MPT and means that the city is just outside the former using three-year averages. Hence, the figures used for the target Wilkinson provided sponsorship for the LPSA target of 3.2 years. year of 2010 will be the three-year average for the period 2009– Games. The Games was also supported 2011. A full assessment of the progress made in Manchester will only be possible following the release of a new set of historic through CASH grants. trend data based on the post-2011 Census adjusted population estimates for 2002 to 2010. These will be released later in 2013. Manchester’s State of the City Report 2013 People 110
Based on a three-year trend for the period up to 5.7.2.3 Circulatory disease mortality going back to 2003-05. The previous State of and including 2008–10, Manchester is on course Three-year average mortality rates for the City Report described the increase in the to deliver the AAACM target for both men and circulatory diseases among people aged under actual numbers of deaths from suicide/self- women. However, estimated monthly data 75 years in Manchester have fallen from 211.7 harm between 2007 and 2010. The latest figures for 2012 and the first two months of 2013 based deaths per 100,000 population in 1995–97 to indicate that there has been little change on 12-month rolling averages, suggests there 123.2 deaths per 100,000 population in 2008–10 over the past 12 months and that the number has been an increase in the AAACM rate for – a reduction of 41.9% since the baseline year. of deaths from suicide in 2011 (66) was the women over the second half of 2012. Based on The current rate of reduction in premature same as that in 2010. However, the number of the most recent data for the 12-month period mortality from circulatory diseases is still deaths from suicide among men aged 25–49 in up to February 2013, it is now estimated that sufficient to ensure that the target of a 40% Manchester has returned to the prerecession the AAACM rate in women is around 7% behind reduction in the mortality rate from these level, falling from 32 in 2010 to just 21 in 2011. target. In contrast, it is estimated that the causes will be achieved by 2010. AAACM rate in men is around 2% ahead of target 5.7.2.5 Mortality from accidents 5.7.2.4 Mortality from suicide The three-year average mortality rate from 5.7.2.2 Cancer mortality The three-year average mortality rate from accidental injury for Manchester has increased Three-year average mortality rates for all intentional self-harm and undetermined injury from 24.7 deaths per 100,000 population in malignant neoplasms (cancers) among people (i.e. suicide) for Manchester has fallen from 16 1995–97 to 26.8 deaths per 100,000 population in aged under 75 years in Manchester have fallen deaths per 100,000 population in 1995–97 to 2008–10 – an increase of 8.6% since the baseline. from 189.2 deaths per 100,000 population in 13.4 deaths per 100,000 population in 2008–10. The fall in the mortality rate from accidents 1995–97 to 154.9 deaths per 100,000 population This represents a reduction of 16.2% since the between 2008 and 2009 has continued and in 2008–10 (a slight increase compared with 1995–97 baseline. If this trend were to continue, there have been further falls in both the annual 2007–09) and are now 18.2% below the baseline the target of a 20% reduction in suicide rates rate and number of deaths between 2009 and rate. If this trend were to continue, it is forecast by 2010 (12.8 per 100,000 population) is likely 2010. This provides some hope that next year’s that the target of a 20% reduction in mortality to be met. figure for 2009–11 will be lower. Nevertheless, rates by 2010 would just be missed. However, forecast trends still suggest that the target of there is still a degree of uncertainty around this The figures for 2008–10 represent the second a 20% reduction in mortality from accidents by expectation and further reductions in mortality successive increase in the suicide rate in 2010 is unlikely to be met. will be needed in order to ensure that this Manchester, following a long period of decline outcome is achieved. Manchester’s State of the City Report 2013 People 111
5.7.2.6 Rate of alcohol-related admissions 5.7.2.7 Alcohol misuse Activity to support the alcohol strategy includes For the first time in a decade, the number Manchester’s Alcohol Strategy 2012-2015 was the following activity commissioned by Public and rate of alcohol-related admissions have launched in March 2012. The strategy outlines Health Manchester: fallen – by 5.0% and 5.9% respectively. Across how partners will work together to reduce →→ training for workers on identifying and Manchester the rate of alcohol-related hospital alcohol-related harm to individuals, families responding to alcohol misuse admissions for the first quarter of 2012/13 (742 per and communities in the city. The aims of the →→ access to alcohol identification and brief 100,000) was lower than that seen in the first strategy are to: advice through a range of routes including quarters of 2011/12 (773 per 100,000) and 2010/11 →→ promote change in attitude and behaviours hospitals and the criminal justice system (808 per 100,000). The size of the reduction associated with alcohol in the rate of alcohol-related admissions in →→ community and inpatient alcohol treatment →→ ensure alcohol is sold responsibly Manchester is the highest of any of the Core services for adults. Cities and, with the exception of Rochdale →→ improve health and wellbeing through (where the number and rate of alcohol-related access to treatment and care admissions is significantly lower), is in excess →→ protect children, young people and families of anything seen in other parts of Greater from alcohol-related harm Manchester. →→ protect communities from alcohol-related crime and antisocial behaviour. Manchester’s State of the City Report 2013 People 112
5.7.2.8 Drug misuse Case study: Drug Recovery Service The positive news is that Andy has now Public Health Manchester commissioned found employment as a part-time cleaner, RISE Manchester, a new adult drug treatment Andy is a 24-year-old male who tested positive and although the criminal case against him system, in July 2012. RISE delivers recovery for both heroin and crack cocaine upon his continues, he reports that he has stopped focused treatment, care and support to drug arrest. He was seen by a RISE worker from using both heroin and crack cocaine. He misusing residents. The ultimate goal is to the Intake Service while he was in a police appreciates that in order to give himself the enable residents to become drug free and/ custody suite, at which point he indicated that best chance of staying out of prison, and or recover from their addiction to drugs. The he wanted assistance in a number of areas of maintaining both his employment and service works with residents who are misusing his life. In follow-up assessments, these were his relationship with his children, he must any drug (including residents who are misusing identified as becoming drug-free, stopping remain offence-free. Continuing to work on alcohol in addition to drugs). committing crime, improving his job prospects maintaining his abstinence from drugs is his and being a better father to his two children. clear path forward in this goal. Successful completion of drug treatment as a percentage of the total number in treatment Andy has since attended a number of follow-up (for opiates) was introduced as a new indicator appointments, at which he identified his crack in April 2012. In Q1 2011/12, the figure was 5%. In cocaine use as his primary problem. Following Q2 and Q3 2011/12, the figure was 6%. Although a recovery care plan being formulated, he has the target of 9% for the fourth quarter of 2011/12 been referred straight to the RISE Recovery may not be met, the new, recovery-focused Service, rather than being placed on a long-term drug treatment system is expected to continue substitute medication regimen, in line with the this improving trend. new system approach to reduce dependence.
In addition to this, he has looked at the triggers to his drug use, which included a recent family bereavement, and one-to-one support was given around this and ways in which he could cope with grief in the future. Manchester’s State of the City Report 2013 People 113
5.7.2.9 Substance misuse and families 5.7.3 Domestic violence the ‘Children’s Strategy’ section of the refreshed Public Health Manchester commissions Domestic assault has been seen as a major Manchester Domestic Abuse Strategy (2013- prevention and early intervention services under-recognised source of preventable injury 2017), following a Consultation report with for young people at risk of developing alcohol for both men and women and threatens the children and young people in 2012. This will seek or drug misuse, this includes support for health and safety of victims and their children. to raise awareness, prevent abuse occurring schools to develop effective and evidence- It has been estimated that around 16% of men and provide early intervention for children and based drug and alcohol education through and 25% of women will experience domestic young people experiencing domestic abuse. the Healthy Schools programme; and the abuse at some point during their lifetime. In 2010, Eclypse specialist substance misuse treatment there were 16,820 incidents of domestic abuse The number of recorded crimes for domestic service for young people. in the city reported to Greater Manchester abuse in Manchester has decreased by 10.8% Police. This represents an increase of almost 27% over the past three years; however, Manchester In addition to the treatment provided for between 2006 and 2010. This reflects a positive still has one of the highest rates by population adult drug and alcohol misusers through move of residents knowing how to access help of domestic abuse (GMP 2011/2012). The high the community-based treatment services and contacting the police for support but also number of reported domestic abuse crimes in outlined above, there is a family service reveals a very high number of reported incidents Manchester reflects a positive move of residents for children affected by parental substance in comparison to other core cities. knowing how to access help and contacting the misuse. Training has been provided to complex police for support. It also highlights the growing families interventions teams across the city on Progress in the field of domestic abuse confidence in professionals’ awareness of identifying and responding to drug and alcohol during 2012/13 referring to specialist services due to the wider misuse; and work is currently underway to build The Domestic Abuse Forum is committed to dissemination of domestic abuse training. capacity to respond to alcohol misuse in the developing preventative as well as reactive North complex families programme. provision through multi-agency partnership The definition for domestic abuse has been working, and aims to improve the protection widened to include young people aged 16 or and support for survivors and their children over and highlights other forms of coercive experiencing domestic abuse. The Forum is and controlling behaviour. This definition goes responsible for overseeing the implementation beyond abuse that occurs between intimate of the four-year Domestic Abuse Strategy 2010– partners, thus allowing a wider range of 2014. It is also in the final process of developing issues, such as forced marriage, ‘honour’-based violence and female genital mutilation. Manchester’s State of the City Report 2013 People 114
The progress over the past year includes: 3 A multi-agency Greater Manchester Female 6 Domestic Homicide Reviews – key lessons 1 Multi-agency protocols and procedures have Genital Mutilation protocol is currently learnt from previous local reviews include: been developed to outline good practice and being developed to provide information and - The importance of all professionals risk assessments for agencies working with guide responses for agencies working with attending domestic abuse training victims of domestic abuse. These include victims affected by female genital mutilation. - The importance of safely enquiring about the newly revised Manchester Domestic This is in addition to the new multi-agency domestic abuse with victims Abuse procedures (2013) and guidelines for e-learning female genital mutilation package working with children and adults at risk of available on the endthefear.co.uk website. - Publicity campaigns need to target family gang activity. These procedures can be found and friends on the Manchester Safeguarding Children’s 4 Healthy relationships/domestic abuse - Victims may not initially fully disclose the Board website (www.manchesterscb.org.uk) education work for secondary schools extent and nature of domestic abuse and the Manchester City Council website. and colleges is currently being delivered in partnership with a range of agencies. - Recognising that bite marks may suggest a 2 A Manchester Domestic Abuse Assessment presence of sexual violence and Referral Form for all front-line statutory 5 We have successfully promoted domestic - The need to have a ‘whole family approach’ and voluntary sector services has been abuse services through joint Greater that considers the holistic needs of each developed to help risk-assess and guide Manchester publicity campaigns at key family member responses to victims experiencing domestic themes of the year, including Valentine’s abuse. This includes vulnerable adults, where Day and International Women’s Day. - Therapeutic support needs to be available an integrated response between adult We also deliver an annual multi-agency for all victims safeguarding and domestic abuse is required Domestic Abuse Practitioner’s Forum to - The importance of partnership working to ensure effective identification, assessment raise awareness and promote good practice between statutory services, voluntary and intervention. This joint approach means around domestic abuse for practitioners sector groups and domestic abuse services. both the victim’s and perpetrator’s needs are and agencies within the public and holistically considered on an individual basis. voluntary sector. Manchester’s State of the City Report 2013 People 115
7 We have successfully facilitated the 10 There were 949 referrals to the Multi-agency against harassment. From July 2011 (when development of the Identification and Risk Assessment Conference (MARAC) in the orders commenced) up to December Referral to Improve Safety (IRIS) project Manchester over the past year. With the 2012, the number of DVPOs issued for commissioned by Public Health to train GP intervention of MARAC and the Independent Manchester was 124 from a total of 311 issued practices to recognise signs of domestic Domestic Violence Adviser service, research across the whole of the force area for Greater abuse and refer to domestic abuse services. has shown that victims remain abuse-free Manchester. These orders are valid for 12 months after the MARAC in 60% of cases. between 14 and 28 days. 8 Development of the PATHway project (Robinson et al 2004). In terms of quality- (Positive Action Through Health) – this assuring MARACs, there are plans for the 12 The Domestic Violence Disclosure Scheme provides an Independent Domestic Violence Manchester Metropolitan University to (Clare’s Law) recently became operational Adviser, based in the Maternity department carry out a MARAC research project in Manchester. Members of the public can at St Mary’s Hospital, to support pregnant looking at the quality of outcomes, people make enquiries about an individual if there is women experiencing domestic abuse, and represented, timescales and service users’ a concern that the individual may be violent to provide a consultancy support service for perspectives of the Manchester MARAC towards their partner. This information may staff dealing with domestic abuse cases. process. We will also be undertaking an be given to the potential victim to enable audit of actions taken from MARAC cases them to make an informed choice regarding 9 The Sanctuary Scheme, designed to enable over the next year, and the Domestic Abuse their safety. victims of domestic abuse to remain in their Quality Assurance project is looking in detail own home when it is safe for them to do at cases that have been referred to MARAC Further information and updates on domestic so. The Independent Domestic Violence to explore learning lessons about what could abuse are available on a website offering help, Advisers (IDVAs) and some Registered have been done differently. support and advice at: www.endthefear.co.uk Social Landlords operate the Manchester Sanctuary Scheme, which is the provision of 11 Domestic abuse services ensure survivors a risk assessment – professionally installed and witnesses receive a range of support, property security measures, ranging from which may include Domestic Violence additional locks, window shock alarms, Protection Orders (DVPOs), Forced Marriage fireproof letterboxes, to a fully secured room. Protection Orders, Non-molestation Orders, Occupation Orders and Injunction Orders Manchester’s State of the City Report 2013 People 116
5.8 Children’s health and safety 5.8.2 Low birth weight In 2009, Manchester had the second highest 5.8.1 Infant mortality rate Babies born with a low birth weight (defined under-18 conception rate in England. In 2010, The infant mortality rate (defined as the as babies born weighing less than 2,500g) are Manchester fell out of the top five, recording number of deaths under the age of 1 per 1,000 more likely to experience health problems in (of top-tier authorities) the ninth highest live births) in Manchester has fallen steadily childhood and as an adult. Low birth weight under-18 conception rate. The city continues to over the past decade – from a peak of 9.2 per is also a good indicator of smoking during have one of the highest under-18 conception 1,000 in the three-year period 2000–02 to the pregnancy and other aspects of maternal rates in England, though our rate remains lower current provisional estimate of 5.9 per 1,000. health in the antenatal period. In the three-year than several other areas, including Blackpool Over this period, the absolute gap between the period 2009–2011, 7.6% of all live and stillborn (58.1 per 1,000). infant mortality rate in Manchester and that infants in Manchester were born weighing of England as a whole has more than halved, less than 2,500g grams compared with 7.4% The proportion of conceptions resulting in from 3.9 in 2000–02 to just 1.5 in 2009–11. Much of babies born across England as a whole. abortion has increased from 28% in 1998 to of this reduction in infant mortality (particularly The proportion of low birthweight babies in 51% in 2011 (up from 48% in 2010) – an increase in very young or prematurely born children) Manchester has been falling since the middle of around 82%. In 2011, 201 (49%) under-18 can be attributed to improvements in specialist of the past decade and the gap between conceptions resulted in live birth; 210 (51%) paediatric healthcare, but improvements in Manchester and the national average is now ended in abortion. In 2011, the rate of under-18 maternal lifestyle, such as smoking during just over 2% compared with around 23% in conceptions ending in abortion (26.8 per 1,000) pregnancy, will also have played its part. the period 2003–05. exceeded the rate of under-18 conceptions resulting in live birth (25.7 per 1,000) for the first Despite the importance of these measures, 5.8.3 Under-18 conception rate time since monitoring commenced in 1998. which are often used as measures of the health The under-18 conception rate for Manchester of a community, infant mortality and stillbirth has fallen from 71.3 per 1,000 in 2007 to 52.5 per The rate of under-18 conceptions leading to rates are based on small numbers, which means 1,000 in 2011 – a decrease of 27%. In 2011, the live birth has been falling since 1998, with a the rates are subject to random year-on-year under-18 conception rate for Manchester (52.5 sustained reduction observed between 2005 variations, so the results need to be interpreted per 1,000) was lower than the 1998 baseline (43 per 1,000) and 2011 (25.7 per 1,000). The rate with caution. For this reason, the above data is (61.3 per 1,000) – a decrease of 14.4%. There were of under-18 conceptions ending in abortion has presented as a three-year average. 411 under-18 conceptions in Manchester in 2011 increased since 1998 and peaked at 34.1 per 1,000 compared to 540 in 1998 (a reduction of 23.9%). in 2008. Manchester’s State of the City Report 2013 People 117
5.8.4 Prevalence of childhood obesity 5.9 Mental health 5.10 Supporting and safeguarding The National Child Measurement Programme The Manchester Mental Wellbeing Survey vulnerable residents (NCMP) weighs and measures children at school was carried out in 2009 as part of the North The Council, through both its mainstream in Reception Year and Year 6. In 2011/12, 11.2% of West Mental Wellbeing Survey in response to service delivery and the transformation Reception Year children in Manchester were a growing need to understand more about programme, seeks to deliver the vision of classified as obese compared with 9.5% of the positive mental wellbeing of people in the greater accessibility, better outcomes, increased Reception Year children in England as a whole. city. The Survey attempted to measure mental customer satisfaction and lower costs for adults The prevalence of childhood obesity more than wellbeing using the Warwick-Edinburgh Mental in Manchester against a backdrop of reducing doubles between Reception Year and Year 6. Wellbeing Scale (WEMWBS) – a validated dependency and promoting independence. In 2011/12, over a fifth (23.6%) of Year 6 children measurement scale that measures both Through our redefined social care offer we are measured in Manchester schools were classified positive functioning and positive feeling using radically altering our service ethos, not just as being obese compared with 19.2 of children a seven-item scale. adding to what we do. We are moving from across England as a whole. a deficit and dependency model to an asset- The results of the survey show that adults in based model of assessment. This changes the Data from the National Child Measurement Manchester were significantly more likely to emphasis to what people can do (maximising Programme for the 2012/13 school year is have low mental wellbeing compared with their skills, networks and functional capability) scheduled to be published by the Health and the north west average (north west: 16.8%, rather than what they cannot do. This will Social Care Information Centre (HSCIC) in Manchester: 23.7%) and significantly fewer had stimulate four changes: December 2013. an above-average level of mental wellbeing (15.5% compared with the regional average of →→ Customers and citizens will focus on 20.4%). The proportion of people in Manchester what they can do for themselves, either who said they were moderately anxious or independently or via natural networks of depressed (18.8%) was also significantly higher support (family and/or community), that do than the north west average (14.8%). not need any input from public services. →→ Changing our assessments to become more The outputs from the North West Mental focused on work and productivity, health, Wellbeing Survey for 2013 are currently being skills and family, reducing dependency on finalised and the data for Manchester is due to traditional services. be published later in 2013. Manchester’s State of the City Report 2013 People 118
→→ Maximising the use of technology as a The Council has identified how services will →→ Integrated assessment and service delivery way to meet customers’ needs, while be transformed in the following areas: with health – to improve health and social reducing the requirement for physical care →→ Continuing work via the Manchester care pathways, to improve the patient/ arrangements when other technological Investment Fund for Troubled Families – customer experience, to reduce waste/ solutions will provide an innovative to achieve greater outcomes for families duplication and deliver better outcomes outcome. in Manchester for Manchester people as part of public service reform →→ Working holistically as ‘One Council’ through →→ Our redefined social care offer – to protect the Manchester Investment Fund to support and safeguard the highest-need and priority →→ To ensure the effective transformation of families with complex needs, and this will be customers, while meeting lower needs public health since its statutory transfer delivered in partnership with others at a through signposting to the Voluntary and to the local authority on 1 April 2013. This neighbourhood level. Community Sector and provision of high- will include responsibilities for the five quality information mandated public health responsibilities, Our starting point is the principle that as well as greater emphasis on the Joint everyone in society has a positive contribution →→ Income maximisation and charging – to Health and Wellbeing Strategy agreed via to make and that they should have the right to bring us, as an authority, in line with other the Statutory Health and Wellbeing Board. control their own lives. Our mission is to ensure councils and exploiting every opportunity that these values drive the way we meet the for debt collection as part of our drive for The Council will continue to deliver significant needs of individuals and families, and fulfil our good housekeeping improvements, which will be visible to statutory responsibilities so that Manchester customers in all service areas. →→ Voluntary sector grants and capacity – to citizens have aspirations to be the best they enable us to effectively signpost customers can be and reach their full potential, both in These will include: and new users to alternative forms of care terms of health and wellbeing, and economic →→ A new, quicker, streamlined integrated and support independence. customer journey →→ Business units redesign and transformation →→ More options for customers to help Prevention, managing demand and delivering – to consider the long-term viability of the themselves through self-service personalisation via an integrated locality model Provider Services model within the mechanisms and a new electronic are central to our strategic direction. Directorate and to outsource services marketplace for care services (Connect where external provision is greater in terms to Support) of cost and quality Manchester’s State of the City Report 2013 People 119
→→ Access to more assistive technology, helping In 2011 we introduced a customer satisfaction individuals to retain their independence in (freepost) questionnaire to ask customers how their own home and community they rated their assessment; 1,152 responses were received in 2012/13. Where data was →→ Better standards in social care, driven by a completed, 87.7% rated the service as excellent strong, efficient and customer-focused and 12% rated the service as good. 99.6% of service delivered by the Council completed responses indicated customers were →→ Greater control over Individual Budgets either very satisfied or satisfied with the service through improved financial mechanisms, provided, with 88.4% indicating they were very enabling customers to focus on getting the satisfied with the service. Work is ongoing to support they need within a safe financial further expand customer satisfaction across the framework that includes auditing and early Directorate in order to capture customer opinion identification of risk and provide an early resolution to complaints. →→ New ways of working that will allow our staff to spend a greater proportion of their time face to face with customers, in settings more suitable and convenient for the customer →→ Continued focus on statutory safeguarding responsibilities for adults and children alike to ensure that the most vulnerable people in our communities are protected from neglect and abuse. Manchester’s State of the City Report 2013 People 120
Case study: Grand Days Out in Manchester “Finding out about the activities I can go to by “I enjoyed my exercise class and being with new friends very friendly people. I have already joined the and meeting new people.” The Grand Day Out (GDO) is a partnership computer course.” initiative between the Council’s Community In the beginning we hoped that 20 people might and Cultural Services, Adults Health and A wide range of activities is offered as part of attend the GDO each week; within a month Wellbeing, the Wythenshawe Forum Trust and the GDO. Some of these are health-related, attendances were up to 70 per week, and have Wythenshawe Community Housing Trust. such as yoga or ‘Easy Rhythms’ chair-based remained consistently high ever since, with an It provides universal services for vulnerable exercise. Others involve learning about a new average of 75 people coming to the Forum each and isolated older residents in the interest, for example as in the Silver Surfers’ week. In total there have been 4,439 visits by 553 Wythenshawe area, helping to deliver our ICT drop-in sessions offered in the Forum individuals since January 2012. Two-thirds of the priorities around promoting individual and Library, or ‘Photographic Stories in participants are residents of Wythenshawe. collective self-esteem, mutual respect, and Wythenshawe’, a ten-week project delivered building neighbourhoods of choice. in partnership with Venture Arts, which saw “Meeting other people of my age, and after chatting to participants work alongside volunteers learning them, I realised my memory is not as bad as I thought, “My husband died a year ago to the day I received the how to use digital cameras. They then had trips and speaking about it really helped.” leaflet about the Grand Day Out, and I felt it was a out to various locations across Wythenshawe good omen and I should come along. Glad I have – to try out their new skills. This culminated in Regular quarterly surveys of the participants it is fantastic!” a book of participants’ photographs being have demonstrated that the participants are produced to celebrate the artistic achievements happier for having attended the GDO sessions. The pilot was established in January 2012 at the of the group. We commissioned Dance Initiative The success of the GDO pilot in Wythenshawe Forum in Wythenshawe. The Grand Day Out Greater Manchester, which came to the Forum has enabled us to take the initiative to Chorlton runs every Wednesday, and the format is based to provide a series of dance taster sessions and Harpurhey, and it is planned to reach other around offering customers a selection of fun for Grand Day Out participants so they could areas of the city in the future. and stimulating activities to take part in that experience dance styles from around the world, are free or low cost. With the help of the Real such as belly dancing, bharatanatyam and Neighbours volunteers we encourage members contemporary dance. The benefits of the to try something new and develop hobbies or GDO are in providing an informal atmosphere interests they had not considered before. where members can meet new people and build new friendships. Manchester’s State of the City Report 2013 People 121
Case study: Food Futures Partnership Community Nutrition Service and the Speech Involving the catering staff as well as health and Language therapists. The training sessions professionals in the training sessions allowed As part of its commitment to improving food were held across north, central and south an open dialogue between both sides of the for vulnerable people in the city, the Food Manchester in order to make them local and care system and resulted in the medical Futures Partnership, led by Manchester City accessible for the chefs and cooks, but also in professionals identifying areas of improvement Council’s Public Health Team, has carried out a order to build relationships between the health for their service. For example, the North collaborative project to research and improve professionals responsible for the locality and Community Nutrition Service has introduced nutrition and the mealtime experience of catering staff working in care homes within a new way of supporting homes with advice, people living in care homes. that locality. which has reduced the waiting times for residents. Speech and Language therapists From the outset, the team encouraged honest The feedback from all involved in the training now involve catering staff in resident dialogue with the care home managers to was extremely positive and the conclusion assessments, which enables them to gain a identify issues hindering good nutritional care was that more sessions were needed on the greater understanding of the needs of residents and mealtime experience and supported them modified consistency diets but also on other and the importance of serving food at the in overcoming these issues. They also looked types of special diets that are often catered for correct consistency. What is more, based at recognising and rewarding good practice within the care home settings. As a result, in on feedback from the health professionals and sharing good ideas with others across the the following year Food Futures commissioned and some of the care home managers who city. Consequently, the work quickly became more sessions on modified consistency diets, sent their staff to the training, the skills and considerably more than research, and began but also sessions on cooking for people with confidence gained by the catering staff during to support improvements as well. diabetes, gluten intolerance, and dementia. the training are already improving food quality Again, the work was supported by the Speech and safety, and have the potential to reduce Early in the research, the team identified and Language therapists and community spend and wastage on food supplements. an urgent training need among care-home nutrition teams, but further input was also catering staff, who were preparing safe provided by Admiral Nurses, who specialise and appealing foods for people on modified in dementia care. consistency diets. Food Futures commissioned a specialist chef to deliver practical cooking sessions, which were supported by the local Manchester’s State of the City Report 2013 People 122
5.10.1 Support for carers 5.10.2 Independent living The Council is developing services that better Carers’ services help carers and young carers to Personalisation continues to be a priority for meet people’s needs in the community, and continue to care for their families/relatives in the Council. More people with high levels of fewer adults and older people choose to go their own communities. Families are supported social care needs are being given a financial into residential or nursing care in Manchester so that young carers do not have to take on allowance (called an Individual Budget) to pay compared to similar local authorities. During inappropriate caring roles. These services for their support themselves. Giving people an 2012/13, 8,838 people received an Individual enable carers to balance caring with a life of Individual Budget to buy their own care gives Budget, an increase on the number reported in their own; carers are able to have a social life them maximum control over who provides 2011/12 (7,816). This increase relates to the higher and to use leisure, learning and other local their care and how and when they receive it. number of carers provided with a carer’s grant services. Carers have access to an Emergency following an assessment of their needs. Card ensuring that they and the families/ Personalisation gives people the opportunity relatives they care for continue to feel safe to have as much independence, choice and 5.10.2.1 Social care support in their own homes. control as possible by being in charge of their The Council continues to support high numbers own care. Customers can use their budget in a of older and disabled people, people with The number of carers receiving carer-specific way that best suits their specific care needs and mental health illness, and people with physical services following an assessment of their meet these much more creatively through the and learning disabilities to live at home. During needs (including the provision of information support-planning process. 2012/13, the Directorate supported 10,038 adults and advice) has increased in 2012/13, with and older people to live independently. This 5,192 carers receiving services, compared We are working to improve services to represents an increase from 9,159 in 2011/12. with 3,959 in 2011/12. help people remain safe in their homes, including Extra Care Housing schemes, 5.10.2.2 Intermediate care/Reablement assistive technology, support for carers, Reablement is a free service, available for up to home safety packages, integrated six weeks for everyone over 18 in Manchester reablement and intermediate care services who needs help getting back on their feet after to avoid heavy reliance on residential and a period of illness, or at the onset of a disability. nursing care provision. Reablement provides extra support for adults who may be returning home after a period in hospital or residential care, those with physical Manchester’s State of the City Report 2013 People 123
disabilities or long-term conditions, and people We also support independent living for who are older and need support to remain in people in their own homes by providing their own home and want to regain skills and equipment and adaptations. Social care confidence to live independently. equipment helps a disabled person to live and work like other people, for example, kitchen During 2012/13, 2,781 customers accessed and bathing equipment to carry out tasks the Reablement service, an increase from safely. Sensory equipment for people with 2,506 in 2011/12. A total of 52.21% of customers a hearing or visual impairment provides a completing Reablement required no further vital role in independence through talking care during 2012/13, so they have been able watches, vibrating alarms and other forms to remain in their own homes and live as of technological solutions. Adaptations, such independently as possible. This represents as handrails or a stairlift, make it easier for a an improvement from the 50.01% recorded disabled person to access and move around in 2011/12. Customer satisfaction with this their home. service continues to be high, with over 95% of customers saying they rated the service In 2012/13, the Directorate installed 28,841 items they received as ‘good’ or ‘excellent’. for people needing equipment and adaptations in their homes to help them live independently. A total of 27,869 items (96.6%) were installed within seven days, ensuring that people benefited from timely provision; this benefits the customer and carers and reduces the need for more expensive forms of care and support. Manchester’s State of the City Report 2013 People 124
Case study: Independence – Reablement M said: M said: “At first they made me a cup of tea and did things “The service I received from Reablement was excellent; M is a young-at-heart pensioner who enjoyed for me. Then they got me to do things myself. It’s I looked forward to the Reablement staff coming an independent and active lifestyle despite not that I didn’t know what to do but I thought I every day. I’m sure it would have taken me a lot her health problems until things went wrong. couldn’t because I had no confidence. They found longer to get better without them.” It started with a fire at her home. M suffered out what was important to me and helped me get smoke inhalation and ended up in hospital; her back to doing it.” She has now gained her confidence back home was damaged and had to be refurbished. and doesn’t need further support. M now The Reablement team supported M to build has an active social life again but does miss When M came out of hospital she had a brief her confidence and become as active and the Reablement team as they were such stay in a hotel before she moved into sheltered independent as she had been before. Initially friendly people. housing. She had been struggling with her knee they supported M to walk down the corridor for some time and had to go back into hospital to go to the laundry and the community room. to have a knee replacement. They encouraged her to get back on her scooter and use crutches to get around. M’s social M said: activity was important to her and so they took “It was a bad time for me, as so many things her to the civic centre. happened at once and I lost all my confidence.” M had support with showering. When her M was referred to Reablement. Janet house had been refurbished they helped M get (Reablement Support Worker) said: “M needed a new stairlift. They helped her to sort out all a bit of TLC at first as she had been through so her belongings, which had been held in several much. The first ten days of Reablement is to places during the refurbishment. stabilise and make safe. This meant we did what we could to make M feel better.” Manchester’s State of the City Report 2013 People 125
5.10.2.3 Admissions to residential and nursing Case study: Creating an Age-friendly looks at developing initiatives that seek to home care Manchester mitigate the impact of lifelong and age-related, During 2012/13, we admitted 39 adults aged disadvantage. between 18 and 64, and 398 older adults (aged The Age-friendly Manchester (AFM) programme over 65) to residential or nursing care. This is was officially launched in 2012 by Sir Richard AFM’s work is grouped around four themes, a slightly higher figure than the total of 413 Leese, who described it as, “representing all aligning it closely with the Council’s admissions recorded during 2011/12. Manchester that is good in the city”. John Beard, Director of corporate priorities. These are: Age-friendly continues to increase investment in community the World Health Organization’s global ageing neighbourhoods, Age-friendly services, and local services to help people remain safe in programme, told the conference: Engagement and communication, and their homes, including Extra Housing schemes, “Manchester is a leading international example for its Knowledge and innovation. assistive technology, home safety packages, ambition to create an age-friendly city.” integrated Reablement and intermediate care Age-friendly neighbourhoods with NHS Manchester. This has enabled more Building on the Valuing Older People (VOP) Working closely with groups of front-line people to choose to live at home through programme, AFM is the next phase of the staff in VOP networks and deploying a number alternative means instead of in residential city’s strategy to create a city that is a ‘great of flexible models is central to this work. The care homes (where appropriate). place to grow older’. Launched in 2003, VOP result will be more local opportunities for older represented a break with conventional people, including those facing loneliness and approaches to ageing, which tend to see older social isolation. people as a burden on society, concentrating on their use of health and care services. VOP, Age-friendly services and now AFM, have promoted an alternative Priorities for improving services for older viewpoint: based on world-class research, the people in 20013/14 are the city’s healthy living programme acknowledges the impact of a services and the falls prevention strategy. In its wide range of factors on older people’s quality second year, the Manchester Ageing Studies of life and develops wide-ranging partnerships course trains 25 staff from a broad range of in response. Moreover, as Manchester’s organisations to undergraduate level, improving older population is among the poorest and services through better knowledge of ageing and most socially excluded in the country, AFM older people’s lives. Elsewhere the ‘Cultural Offer Manchester’s State of the City Report 2013 People 126
for Older People’ initiative is further enhancing A full work programme can be obtained 5.10.2.4 Housing-related support the lives of some of the most vulnerable older from the Valuing Older People team, The Supporting People programme provides people through a number of projects. who can be contacted on 0161 234 3391, or both short-term (up to two years) and long- [email protected] term housing-related support for approximately Engagement and communication 15,000 people each year. Those supported Since 2004 the VOP Board and the VOP include people with mental ill health, older Forum, both representative groups of older people, survivors of domestic abuse, single Mancunians, have been key groups for policy homeless people, homeless families, people makers to meet and discuss their plans with. with learning disabilities, offenders, vulnerable In the year ahead the VOP Board is going to young people (including 16 and 17-year-olds), be expanded, and the six priorities set out care leavers, young single parents, and people the Board’s Annual Report, which will form with substance-abuse issues. Many people who a central part of the AFM programme. We are supported also experience social exclusion will also review how we communicate with and may live chaotic lifestyles. older people: since 2010 many of the ways we informed residents of our work, services and Key objectives include early intervention and opportunities (such as Council newspapers) prevention, with the aim of establishing and have been closed because of Government cuts. maintaining independent living for vulnerable and socially excluded residents. Each person Knowledge and innovation agrees a support plan with their provider, and Further embedding the research-policy- they receive support with various aspects of practice approach in our work will create their life, which helps them to achieve the aim better-informed strategy, more effective of independent living. People are supported to services, and opportunities for research- develop independent living skills, engage with led innovation in the city. A programme of primary health services, comply with statutory work including local universities, the World orders, and are supported into training and Health Organization and others is underway, employment. Individuals may also be assisted enhancing Manchester’s reputation as an to maximise their benefits, manage their international centre for ageing work. finances and deal with debt. Manchester’s State of the City Report 2013 People 127
During 2012/13, the percentage of people These include: →→ Reviewing and updating the dedicated receiving short-term services supported to →→ Improving the quality and increasing the adult safeguarding training programme to move from temporary accommodation to monitoring of safeguarding activity include the Mental Capacity Act and permanent accommodation in a planned way Deprivation of Liberty. →→ Continuing to build and develop the (former National Indicator 141) increased by safeguarding audit programme 3.19 percentage points from 71.76% in 2011/12 Progress will be monitored by the Manchester to 74.95% in 2012/13. The Supporting People →→ Improving the quality and content of Safeguarding Adults Board. This will include programme helps 97.7% of its customers safeguarding information ongoing new and refresher training, serious receiving long-term and floating support case reviews and communications. Further →→ Identifying and strengthening the services to live independently in the community to this, there will be a developing trend of co- operational functions of the Manchester (former National Indicator 142). working and resource-sharing between Adults Safeguarding Adults Board and Children’s Services to reduce duplication of 5.10.2.5 Safeguarding adults →→ Reviewing existing practice and developing work and increase awareness, understanding The Council is now entering a challenging and a multi-agency approach to vulnerable and shared responsibilities. The latest version demanding period in its provision of services adults who fall outside existing service of the Safeguarding Annual Report is available that aim to protect some of the most vulnerable access criteria on the Council website at http://www. people in our city, overseen by the Manchester →→ Strengthening the Mental Capacity Act manchester.gov.uk/downloads/download/3960/ Safeguarding Adults Board (MSAB). and Deprivation of Liberty policies and safeguardingadultsreports procedures In 2012/13, the Manchester Safeguarding Adults →→ Reviewing current arrangements for Board received 3,778 allegations of neglect the management of customer finances or abuse of vulnerable adults, a 37% increase in care home settings and introducing from the 2,756 reported in 2011/12. Of the more robust safeguards 3,778 allegations, 1,606 (42.5%) went on to the →→ Developing and strengthening operational investigation stage, in line with the 43% that links between adult safeguarding services progressed to investigation in 2011/12. There and GPs, with the intention of increasing were 1,424 investigations completed in the year the number of referrals relating to to end of March 2013, an increase of 45% on the suspected/actual abuse in the community Manchester’s State of the City Report 2013 People 128
previous year (981 completed investigations). During 2012/13, there was an increase in the Priorities for Adults 2013–15 Investigations have also been conducted where number of people with mental health needs Through the changes via the Health and allegations have been made against paid carers in paid employment or self-employment: Social Care Act 2012, the Council will work from agencies providing home support for 140 people in 2012/13 compared to 129 people very closely with new health colleagues in the vulnerable adults. in 2011/12. Clinical Commissioning Groups (CCGs) in north, central and south Manchester and we aim to 5.10.2.6 Support into work The number of people with learning disabilities focus on plans on co-location and integration The Council continues to work in partnership supported into paid and voluntary work of services with health wherever possible. with NHS Manchester and partner services/ decreased from 107 customers in 2011/12 to 88 agencies to increase a range of employment in 2012/13. The current economic climate has →→ Redefine our ‘offer’ to make best initiatives. Voluntary work, education and made it more difficult for people to get work. use of universal services and promote training help people to gain experience and We have noted that it is particularly difficult independence, including Reablement as our develop skills that support them to engage in for people with learning disabilities to secure default offer, promoting choice and control employment initiatives. paid employment. for those customers requiring ongoing support, with a key emphasis on promoting Various services across all customer groups independence and reducing dependency offer training, development and employment →→ Promote universal services and encourage opportunities for carers and employers to a ‘self-service’ approach to meeting care, provide care. They provide information for health and wellbeing needs and integrating carers to get the benefits they need, and customers into wider community settings support the community through carers’ services and networks. →→ Shift our investment from high-cost services for relatively few people to better value-for- There are customer groups that have fewer money targeted services for qualifying chances of employment, and we have people in the community supported, in particular, people with learning disabilities and mental health needs. Manchester’s State of the City Report 2013 People 129
→→ Continue our focus on early intervention Case study: Manchester residents get warm The scheme has attracted over £5million of and prevention, with investment upstream and ‘toasty’ investment across Greater Manchester, saving through integrated commissioning, helping residents on average £128 each year. The people to access care closer to home and Get Me Toasty, the Greater Manchester-wide scheme is continuing throughout 2013 with not in a hospital setting insulation scheme (now in its third successive a concentrated focus on helping the most year) has installed 1,388 energy-efficient vulnerable residents to access funding for →→ Ensure that people can benefit from a wider improvement measures in Manchester homes improvements from the new Energy Company range of modern, flexible services (in most cases free of charge). A public-private Obligation (ECO). It is anticipated the scheme →→ Continue the work to fully contribute to sector partnership endorsed by Manchester will reach and benefit 8,500 households this strategic Council objectives and cross- City Council, the scheme has taken full year across the City Region, with at least cutting initiatives, such as Worklessness, advantage of Government funding available for 850 homes benefiting in Manchester. Troubled Families, and Adult Skills, and energy-efficiency measures, helping residents embed the locality and neighbourhood access free surveys for their homes and model to support community cohesion and providing installations of loft and cavity wall lead the wider health and wellbeing agenda insulation. The measures not only improve the thermal comfort of residents’ homes, but also →→ Further tackle health inequalities with the help save money on the rising costs of energy new Public Health statutory responsibilities. and contribute to feelings of general health and wellbeing. The scheme is supported by a free phone advice line (run in-house) specifically for residents, should they need any further information and advice on saving energy (including behavioural changes) and ways they could go about it. Manchester’s State of the City Report 2013 People 130
5.11 Wellbeing, belonging and 5.11.1 Satisfaction with life and happiness In Manchester the approach to these themes community cohesion People’s happiness in Manchester is an is that in order to reduce levels of deprivation The Manchester Partnership has undertaken a important issue. There is evidence that personal and to promote local wellbeing, it is important series of telephone surveys so it can regularly wellbeing impacts significantly on a person’s to support people to have higher aspirations, track progress against key issues that affect its life in a number of ways, such as getting a help them to be more optimistic so their high neighbourhoods and residents. This includes job, building on one’s optimism and resilience, aspirations can be achieved, and help them asking residents their views on: improving mental health, and enhancing to be more resilient to the realities of their parenting skills. Increasing people’s happiness daily lives. The Partnership has commissioned →→ Satisfaction with life is an objective of the Community Strategy, and a series of rolling telephone surveys asking the Manchester Partnership has been working residents key questions about things that affect →→ Happiness on the themes of aspiration and wellbeing. their lives and their neighbourhoods. With →→ Belonging these telephone surveys it is possible to track changes in perception on a more regular basis. →→ Community cohesion. Manchester’s State of the City Report 2013 People 131
In this survey, residents have been asked how Figure 29 satisfied they are with their lives and, all things Wellbeing: how satisfied are you with your life? (2011/12 and 2012/13)
considered, how happy they are. As in the 100 previous year’s survey, Manchester residents Very dissatisfied
are more likely to be satisfied with their lives 90 Fairly dissatisfied as a whole and be of a happy disposition than Neither satisfied nor dissatisfied dissatisfied or unhappy. As illustrated in Figure 80 29, the vast majority of respondents to the Fairly satisfied 70 residents’ survey were very satisfied (35%) or Very satisfied fairly satisfied (53%) with their life as a whole, 60 with only 5% dissatisfied. Therefore, 88% TISFIED
of respondents are satisfied with their lives 50 GE SA according to the telephone survey compared A
with 86% last year. CENT 40 PER
30
20
10
0 / /
Source: Manchester Residents' Telephone Survey, 2012/13 Manchester’s State of the City Report 2013 People 132
In Figure 30, the vast majority of respondents Figure 30 describe themselves as being very happy (36%) Happiness: all things considered, how happy are you? (2011/12 and 2012/13) or quite happy (51%), with only 4% not being 100 happy with their life, broadly similar to last Not at all happy year’s response. 90 Not very happy
People in good health were more likely to 80 Neither happy nor unhappy be happy and satisfied with their lives (95%), Quite happy compared with those in very bad health (53%). 70 Very happy 60 The percentage of respondents who are happy Y and satisfied with their lives varies with other 50 GE HAPP factors, such as satisfaction with their local A
area as a place to live, perceptions of antisocial CENT 40 behaviour, views on community cohesion, and PER satisfaction with the way Manchester City 30 Council runs things. 20
10
0
/ /
Source: Manchester Residents' Telephone Survey, 2012/13 Manchester’s State of the City Report 2013 People 133
According to the telephone survey, respondents Figure 31 in the city are generally satisfied with their Deprivation and satisfaction with life lives. However, it is noteworthy that levels of 100 deprivation impact upon satisfaction with 2012/13 satlife life and happiness levels, with Manchester’s 98 more deprived wards (according to the Index 96 of Multiple Deprivation – IMD 2010) generally
scoring lower percentages in measures of 94 Whalley Range satisfaction with life and happiness. This is THEIR LIVES 92 shown in Figure 31 and Figure 32. WITH
90 City Centre TISFIED The line in the graph represents the linear Harpurhey 88 Burnage relationship between the two variables; the Levenshulme closer the points are grouped around the line 86 the stronger the relationship is. The R2 number 84 is the strength of the relationship between the GE OF RESPONDENTS SA two variables; the closer this number is to 1 the A 82 Bradford
stronger the correlation. An R2 of 1 would mean CENT 80 2 that all the points would be on the line. PER Longsight R = 0.42112
78
76 10 20 30 40 50 60 70
IMD AVERAGE OF SOA SCORES BY WARD Manchester’s State of the City Report 2013 People 134
Figure 32 5.11.2 Belonging Deprivation and happiness The results from this telephone survey again this year show that 77% of respondents feel very 100 2012/13 happy (32%) or fairly (45%) strongly that they belong to
98 their immediate neighbourhood. This compares to 76% last year. However, the extent to which
96 residents feel they belong to their local area
Y varies in relation to a number of other factors: 94
ARE HAPP Didsbury West Sharston →→ Those respondents who are more satisfied 92 City Centre Gorton North WHO with their local area feel they belong more to their local area (Figure 33) 90
Woodhouse Park →→ Those respondents who do not perceive 88 high levels of antisocial behaviour in their Harpurhey
GE OF RESPONDENTS local area are more likely to feel they belong A 86 Bradford to their local area (Figure 34) CENT R2 = 0.12469
PER 84 →→ Older respondents are much more likely to feel they belong to their local area 82 (Figure 35).
Withington 80 10 20 30 40 50 60 70 IMD AVERAGE OF SOA SCORES BY WARD Manchester’s State of the City Report 2013 People 135
Figure 33 Satisfaction with local area and belonging
Very strongly Fairly strongly Not very strongly Not at all strongly
Dissatisfied
Neither
Satisfied
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Source: Manchester Residents' Telephone Survey, 2012/13
Figure 34 Perception of antisocial behaviour and belonging
Very strongly Fairly strongly Not very strongly Not at all strongly
Do not perceive high levels of ASB
Perceive high levels of ASB
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Source: Manchester Residents' Telephone Survey, 2012/13 Manchester’s State of the City Report 2013 People 136
Figure 35 Age and belonging
Very strongly Fairly strongly Not very strongly Not at all strongly
65+
55 –65
45–54
35–44
25–34
18–24
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Source: Manchester Residents' Telephone Survey, 2012/13 Manchester’s State of the City Report 2013 People 137
Case study: Manchester Histories Strategy The Manchester Histories’ Strategy Group The strategic role for Manchester’s Histories has been identified as an important way to Strategy Steering Group is to inform: Manchester has no single museum or public continue to drive these developments, and is →→ Internal audiences – so that staff and venue that tells the stories of its history. The made up of representatives from Manchester’s governing bodies of the City Region’s city’s history is told through dispersed buildings, museums, libraries, archives, and universities. museums, galleries, archives, libraries and organisations, agencies, groups and individuals. It will oversee the delivery of the following academic departments can better It is told through the fabric of buildings, shared development priorities for the city’s understand the role they can play and artefacts, cultural objects, photographs, sound histories, in order to strengthen: develop, individually and collectively, in and documentary archives, and also through increasing understanding and engagement people’s memories and personal stories. →→ Vision, leadership and shared responsibility with history. →→ Co-ordination in collaborative research and →→ Stakeholders – so that the Council, Public interest in local history is strong, and engagement activities universities and funders can better in recent years partners across the city have understand the combined narrative and worked together to make better sense of →→ Strategic partnerships and roles impact of the city’s public history institutions. these rich, dispersed, resources to strengthen →→ Interpretation and communication This will involve communicating the how these stories are told and how they can contribution of histories to such as social engage more residents and visitors. In 2010 →→ Co-ordination to ensure a powerful impact engagement agendas, regeneration and the Manchester Histories Steering Group for key milestones between 2014 and 2019 conservation. commissioned the Manchester Manifest and beyond as a response to this. This set out the city’s →→ Tourism bodies – so that the key tourism →→ Profile for the economic as well as social challenges and opportunities: the opportunity organisations and hotels can better value to redefine the role of its history in the lives of understand how selling the city’s histories its citizens, and to enhance its profile as a →→ Advocacy. can drive tourist visits to the city and raise tourist destination and economic centre. the city’s profile nationally and The need to make it easier for residents and internationally. This will involve visitors alike to make the connections, see communicating the current and future the relevance and make sense of the disparate visitor offer represented by the city’s resources already on offer, informed the buildings, public realm and collections. development of the Histories strategy. Manchester’s State of the City Report 2013 People 138
Residents – so that local individuals, The group’s tasks in relation to the city’s Key Milestones 2014–2019 communities and constituencies feel recognised histories are to: The Manchester Histories Strategy Group has and connected with, through opportunities identified the following key themes/milestones for engagement of in the city’s histories, and →→ Strengthen the sense of place and for the next five years: to ensure that engagement goes beyond the engagement 2014 War and Conflict traditional audience base to develop new →→ Develop demand and interest locally, (Centenary of the outbreak of the audiences. This will involve recognising the role regionally, nationally and internationally First World War) of libraries’ networks, amateur societies, family historians, schools and students in development →→ Make the most of existing resources 2015 Literature and delivering engagement with histories. capacity and provision (Anniversary of the death of Elizabeth Gaskell) →→ Develop an evidence base and understanding of impact 2016 Science and Technology (John Dalton’s 250th birthday) →→ Maximise impact, increase cohesiveness and address gaps in provision and resources 2017 Public Health →→ Increase engagement by improving (70th anniversary of influenza epidemic) understanding of audiences as well as the 2018 Trade Unionism ambition and promotion of provision. (150th anniversary of the founding of the TUC in the Mechanics Institute in 1868)
2019 Political Campaigning (Bicentenary of Peterloo massacre)
The Manchester Histories Strategy Group will now start to look at how programming can be co-ordinated to ensure a powerful impact for these key themes and milestones. Manchester’s State of the City Report 2013 People 139
5.11.3 Community cohesion Figure 36 Increasing community cohesion is an important Community cohesion and belonging goal for the city. 90% of respondents to the Very strongly Fairly strongly Not very strongly Not at all strongly telephone survey agree that people from different backgrounds get on well together. Agree that people from di erent backgrounds get on well in the local area Those respondents who feel they belong to their local area are more likely to say people from different backgrounds get on well together Disagree that people from di erent backgrounds get on well in the local area (Figure 36).
There is a negative correlation between deprivation and cohesion. More deprived areas 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% (according to IMD 2010) are less likely to say that people from different backgrounds get on well Source: Manchester Residents' Telephone Survey, 2012/13 together. In Figure 37 the dots on the chart refer to each ward in the city, the line (R2) shows a negative correlation (i.e. the line decreases from left to right). Using IMD 2010 there appears to be an even stronger negative correlation than when using IMD 2007. Manchester’s State of the City Report 2013 People 140
Figure 37 Deprivation and community cohesion
100 2012/13
Rusholme WHERE 95 Didsbury East CE OGETHER T A PLA WELL Withington AREA IS 90 CAL
City Centre
OUNDS GET ON Ardwick Bradford THEIR LO CKGR T
THA 85 GREE A WHO
OM DIFFERENT BA Moston 2
GE R = 0.46335
A 80 CENT PEOPLE FR PER
75 10 20 30 40 50 60 70
IMD AVERAGE OF SOA SCORES BY WARD Manchester’s State of the City Report 2013 People 141
Case study: ‘We Face Forward’ – Highlights included: Other sessions included: a celebration of West African art and music →→ A drumming workshop at Moss Side →→ 40 East Manchester Academy students Powerhouse Library, featuring Sylvanus joined a drumming workshop with Sam Over the Olympic summer of 2012 we celebrated Kwashie Kuwor, a Ghanaian master drummer. Maitland, aka Papa Sam Alafia, at Beswick the global and the local, exploring the links “Our workshop was one full session with people Library between Manchester and West Africa as part of dropping out and opting in whenever they pleased. →→ Music workshops with Jali Nyonkiling the London 2012 cultural festival. The result was It was all very relaxed and loads of fun. We had 30 Kuyateh, master of the African harp (or kora) ‘We Face Forward’, a season of contemporary drums and they were all put to good use. All ages at City Library, North City Library, and in art and music from West Africa, which took got involved, including a very talented two-year-old Wythenshawe Park and Philips Park place in the city’s art galleries, museums and girl. We held our event in the courtyard and everyone music venues and flowed out from the city came down to have a look.” →→ Arts workshops at Chorlton Library and centre to our libraries and community spaces. City Library. →→ A percussion workshop at Gorton Library In partnership with the art galleries, which with master percussionist Sidiki Dembele The feedback was excellent: curated the season of exhibitions and events, and DJ Chris I. Everyone had access to “It was a lovely afternoon. My children really enjoyed it Manchester City Council’s Library Service African drums provided by the workshop and the people were lovely.” was invited to provide the city’s communities and smaller African musical instruments with art, music performances and workshops provided by libraries. Over forty people “Very nice – was surprised, especially as I am from inspired by West African art and music. In total attended, representing all ages. West Africa. My boys loved it because they have never we hosted eight music and three arts events “Young and old followed the beat of Sidiki Dembele, experienced something like this. Many thanks.” in our community libraries and parks during drumming and shaking their instruments in time the summer. while others were shown how to DJ. The sound of “Very interesting session. Good insight into African drumming flowed into the library, giving it a lively culture and rhythms. Thoroughly enjoyable for all the vibe. The oldest drummers were grandparents and family – my grandson loved it.” the youngest just walked holding onto a drum as big as himself in order to not fall down.” “The children really enjoyed it and joined in – plenty of instruments to have a go on. Gave them plenty of This session was also repeated at Withington chance to get involved.” Library. Manchester’s State of the City Report 2013 People 142
The music and arts workshops were enjoyed by 5.11.4 Influencing decision-making and over 260 adults and children in the community volunteering libraries and parks, enabling them to join in According to the Manchester Residents’ and connect with events taking place in the Telephone Survey, 40% of respondents feel they city centre, and for library staff to partner and can influence decision-making in their local area network with Art Galleries staff. – an increase of 39% since last year.
15% of respondents to the survey say they have volunteered at least once a month in the previous year. This compares to 19% last year.
For further reporting from the Manchester Residents’ Telephone Survey, see Chapter 6: Place. Manchester’s State of the City Report 2013 People 143
Case study: ESOL Volunteer Project 2011/12 The ESOL Volunteer Project in numbers: Pre-entry ESOL →→ 15 VCS organisations delivered 20 classes This year, the Volunteer Programme set out to In 2011/12, Manchester City Council’s Adult across Manchester between November 2011 train 20 volunteers to teach Pre-entry ESOL in Education Service and The Manchester College and July 2012 10 VCS organisations. worked with the Voluntary and Community →→ 46 volunteers took part in the project Sector (VCS) organisations to train volunteers The story so far: to teach English for Speakers of Other →→ 32 volunteers successfully completed the →→ 20 volunteers are on target to complete the Languages (ESOL). Level 3 Award in Preparing to Teach in the Level 3 Award in Preparing to Teach in the Lifelong Learning Sector, a first-step Lifelong Learning Sector, a first-step Through the ESOL Volunteer Project, volunteers teaching qualification teaching qualification received training, teaching materials and →→ 353 learners accessed Pre-entry ESOL →→ 10 Pre-entry ESOL classes are taking place support to deliver 20 ESOL courses across the courses in VCS organisations across the city city. This enabled VCS organisations to develop ESOL teaching capacity in their organisation →→ 9 VCS organisations continued to offer ESOL →→ 186 learners have accessed Pre-entry ESOL free of charge, and in turn offer local residents courses once the project had finished, using courses. free Pre-entry ESOL courses. the volunteers trained through the project →→ Volunteer programme 2012/13.
Building on the success of the ESOL Volunteer Project, this year Manchester Adult Education Service are working in partnership with a host of voluntary and community sector organisations to train and support volunteers to: →→ teach Pre-entry ESOL in VCS organisations →→ support jobseekers in established Work Clubs →→ support individuals to become more confident in using computers and the internet. Manchester’s State of the City Report 2013 People 144
Community and Cultural Services volunteers We are training volunteer Work Club Mentors already support or go on to provide support to support people accessing Work Clubs. in a range of situations: drop-ins, libraries and Volunteers assist through a wide range of Volunteers already supporting people in Work ICT classes. opportunities across Community and Cultural Clubs, or who wish to start doing so, get a free, Services, most notably through the Manchester accredited training course at Manchester Adult The story so far: Volunteer Sport Bureau, Friends of Parks, Education Service in Mentoring Skills (Level 2). →→ 16 volunteers have successfully completed a Macmillan Support Service, Galleries, Libraries’ The course covers the role and responsibilities Level 2 Progression Unit in Mentoring Skills Summer Reading Challenge and Local Studies of Work Club Mentors, including teaching for Work Club and Digital Mentors and Archives. communication skills, interview techniques, →→ 24 volunteers are on target to complete a and showing people how to write their CV and Level 2 Progression Unit in Mentoring Skills In total, there were 4,834 volunteers who apply for jobs. for Work Club and Digital Mentors contributed more than 25,000 hours of volunteering activity. Figures were boosted in Digital Mentors →→ 26 Work Club Mentors have provided the summer due to the high number of Olympic Digital Mentors are people who offer support to support in 15 Work Clubs across the city Ambassadors and new volunteers enrolling others who lack confidence in using computers. →→ 9 Digital Mentors have provided support in with MVSB to assist with Olympic events. There The support is focused on developing the digital nine centres based in communities around were also a number of high-profile events, such skills and confidence of individuals to do things Manchester. as the Bupa Manchester 10k Run, the Great City immediately relevant to them, e.g. claiming Games and the Tesco Great School Run, which benefits, finding cheaper deals for household boosted volunteering activity. essentials, and keeping in touch with friends and family via email or social networking. Work Club Mentors Work Clubs offer jobseekers additional support Volunteer Digital Mentors get a free accredited in their search for employment and a forum training course at Manchester Adult Education in which to meet other jobseekers, exchange Service in Mentoring Skills. The course covers skills, find opportunities, make contacts, share the role and responsibilities of Digital Mentors, experiences and receive support to help them in communication skills and how to help people in their return to work. a range of relevant situations. Volunteers may Manchester’s State of the City Report 2013 People 145
Case study: Volunteer Centre Manchester enhancing the environment, developing other We also assist volunteer-involving people’s skills, providing mutual support, health organisations with: Volunteer Centre Manchester is run by Macc and social care services, and campaigning for →→ Recruiting volunteers as part of a wider function to support and change. →→ Access to free CRB checks for Manchester- stimulate voluntary and community activity based volunteers in the city. The Centre was established in Volunteer Centre Manchester helps Manchester September 2011 with the help of our principal residents to fulfil these opportunities by: →→ Help with promoting work or activities to funder, Manchester City Council. As a Volunteer more than 2,500 organisations Centre we perform six core functions: →→ Offering potential volunteers a bespoke →→ Advice and guidance on producing or one-to-one advice session updating policies and procedures →→ Brokerage →→ Providing a wide range of local volunteer →→ Training to improve the skills of staff →→ Marketing volunteering opportunities →→ Networking opportunities with other →→ Good practice development →→ Helping with finding the right volunteer role voluntary and community groups →→ Develop volunteering opportunities →→ Providing ongoing support →→ Providing good practice, sharing with →→ Policy response and campaigning →→ Signposting volunteers to appropriate volunteer-involving organisations provision. →→ Strategic development of volunteering. →→ Improving communication, quality standards and provision of services within the voluntary and community sector Lots of people in Manchester choose to do something without payment. Volunteers →→ Access to other support services from Macc, commonly become involved in running sporting which include help and resources to develop or arts activities, supporting other people when your organisation. they’re vulnerable, providing programmes and activities for our children and young people, governing charities and community groups, raising funds for charities, protecting and Manchester’s State of the City Report 2013 People 146
Since December 2011, Volunteer Centre Volunteer Centre Manchester also: Volunteer Centre Manchester also works in Manchester has achieved the following: →→ Achieved Volunteer Centre Quality collaboration with a range of external partners Accreditation (VCQA) in December 2012 to deliver shared learning and resources. Total number of volunteers engaged 4,177 These include: →→ Developed the Volunteer Co-ordinators →→ Joining up services to align activities and Forum and the reintroduced the Total number of organisations registered 321 practice with Manchester Event Volunteers Volunteering Community Network and to provide ongoing support and advice Total number of organisations offering →→ Developed a bespoke Volunteer Centre for Council officers on volunteering issues. opportunities 599 Manchester website: →→ Sharing information: The Volunteer www.volunteercentremanchester.co.uk Centre team have shared statistical data Average number of places provided →→ Set up the Young Event Volunteer on volunteering with a range of public and per opportunity 16 programme with StreetGames third-sector partners. We continue to work with the Council’s Culture Team to improve →→ Offer free Criminal Bureau Records (CRB)/ the development of a large database of Disclosure and Barring Service (DBS) checks arts-based organisations that require to Manchester-based volunteers. To date specific resources. we have checked more than 200 volunteers →→ Work and skills: Volunteer Centre →→ Developed partnerships with a range of key Manchester’s work on volunteering places agencies to develop training opportunities the organisation at the heart of current that have resulted in over 40 accredited activities to tackle worklessness. This outcomes for volunteers and more than 150 includes working with the Council’s places for Manchester-based organisations M.People ESV programme to support →→ Provide tailor-made support for groups, people to volunteer during service including policy and procedural advice redesigns at Manchester City Council. →→ Worked towards the opening of a Greater Manchester pop-up Volunteer Centre in central Manchester where members of the public can walk in to find out more about volunteer opportunities. Manchester’s State of the City Report 2013 People 147
Case study: Manchester Volunteer Volunteers help out at large sporting events, She believes an overlooked part of this Sports Bureau doing everything from selling programmes, summer’s legacy is the number of people who stewarding, road marshalling, to generally have discovered the rewards of volunteering. A former Manchester City Council worker has assisting the public and – in Marion’s case – Marion said there were lots of first-time enjoyed volunteering at major sport events for even face-painting. volunteers at the Games who “loved it and are more than six years and was even invited to meet really looking forward to doing more”. the Prime Minister in recognition of her hard work. The Manchester Volunteer Sports Bureau also provides support for schools, local sports Marion, 61, started volunteering six years clubs and community groups, helping people ago through Manchester Event Volunteers to share their expertise and knowledge while and has since gone on to work with the also developing new skills. Manchester Volunteer Sports Bureau at a host of events across Manchester, as well as the 2012 During the 2012 Olympic Games, Marion Paralympic Games. volunteered as an Ambassador helping at the Olympic football matches in Old Trafford, and When Marion volunteered to help at the Bupa she also assisted at the Olympic training camps Great Manchester Run she found out just how based in Manchester. much fun being involved with large sporting events can be. She then travelled to London to offer her skills to the 2012 Paralympics. Following the Games she She explained: “Once you start you discover it’s was invited to meet the Prime Minister, along great fun and you get the chance to do something with other hardworking Olympic Game-makers completely different from your normal job.” and ambassadors.
Since becoming a volunteer, Marion has Marion’s enthusiasm is contagious. worked at events as varied as The European “By volunteering you really get a lot back,” she says. Taekwondo Championship, the National “It’s great fun interacting with the public, making sure Badminton Championships and the BT they’re having a good time and seeing their smiles.” Paralympic World Cup. Manchester’s State of the City Report 2013 Place 148
6 Place
6.1 Introduction This neighbourhood approach is being delivered 6.2 Quality physical environment A key priority for the city is to continually through Manchester’s Neighbourhood Focus 6.2.1 Satisfaction with neighbourhood improve its neighbourhoods so that people Strategy. This chapter looks in more detail at Over recent years the respondents to choose to live in Manchester. The Manchester the following areas: Manchester’s residents’ surveys have expressed Partnership is aiming for good-quality services increased satisfaction with their local area as and locally based service delivery, and to create →→ Quality physical environment a place to live, and overall there has been a communities that have access to thriving significant improvement in respondents’ →→ Quality and choice of housing neighbourhood centres with high-quality satisfaction since 2000/01. The Manchester retailing, community facilities and services, →→ Making communities safer Partnership has commissioned rolling and cultural and leisure opportunities. Access telephone surveys so we are able to track →→ Youth offending to these services is part of the commitment changes in perception on a regular basis. set out within Manchester: A Certain Future, →→ Cultural, leisure and recreational services In the telephone survey this year, 77% of respondents were satisfied with their local area and there are clear links between creating →→ Fire and Rescue Service. neighbourhoods of choice and improving the as a place to live, which is the same as 2011/12. health and wellbeing of Manchester residents. Analysis of the telephone survey identified that issues of cohesion and perceptions of antisocial behaviour are key factors in levels of residents’ satisfaction with their local area as a place to live.
A total of 83% of those who agree that people from different backgrounds get on well together are satisfied with their local area as a place to live, compared to 52% (46% last year) of those who disagree that their local area is a place where people from different backgrounds get on well together. Manchester’s State of the City Report 2013 Place 149
A total of 56% of those who perceive high Figure 38 levels of antisocial behaviour in the local area Satisfaction with local area by type
are satisfied with the area as a place to live % (49% last year) compared to 81% of those who 2012/13 do not perceive high levels of antisocial % behaviour (80% in 2011/12). 2011/12 LIVE
TO 2010/11 Male respondents are likely to be more satisfied CE %
with their local area. Residents aged 65 and A PLA 2009/10 AS over are also more likely to be satisfied. There %
is very little difference between white and BME AREA % groups in satisfaction (Figure 38). OCAL
THEIR L % WITH
% TISFIED GE SA
A % CENT
PER %
% All Male Female + White BME
Source: Manchester Residents' Telephone Survey / Manchester’s State of the City Report 2013 Place 150
6.2.2 Recycling Table 10 Manchester City Council is committed to Recycling rates increasing the amount of waste recycled by providing services that meet the needs of residents. Following the successful Indicator 2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13* % of household implementation of prioritised recycling 16.70% 16.63% 16.72% 15.25% 12.47% 17.00% 19.94% 22.02% waste recycled collections in June and July 2011, recycling % of household 2.31% 3.94% 4.84% 5% 6.34% 8.72% 14.09% 14.83% has increased significantly and 2012/13 was waste composted the first full year of this being implemented. % of household N/A N/A N/A 0.03% 0.01% 0.1% – 0.11% To date the following has been achieved: waste reused Total 19.01% 20.57% 21.56% 20.28% 18.82% 25.82% 34% 36.92% →→ Each household has produced 31.65kg Source: Manchester City Council Neighbourhood Services less waste in 2012/13 compared to 2011/12. This is a 6% reduction in household * Provisional figure. To be updated November 2013 waste produced. →→ Garden and food waste increased from 23,341 tonnes in 2011/12 to 24,664 tonnes in 2012/13 – an increase of 6% or 6.6kg per household. →→ Kerbside dry recycling increased by 5% from 2011/12 to 2012/13, from 24,290 tonnes to 25,470 tonnes, or an extra 5kg per household per year. →→ Kerbside refuse has fallen 55% in the past decade despite household and population growth. Manchester’s State of the City Report 2013 Place 151
6.2.3 Household waste Table 11 The total kerbside household waste recycled Residual household waste collected per household and composted has increased steadily over the years. The amount of residual waste collected from households has decreased from 97,381 Indicator 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13* tonnes in 2011/12 to 88,567 tonnes in 2012/13. Residual household waste per household 735kg 694.54kg 700.6kg 631.43kg 517.94kg 479.69kg Source: Manchester City Council Neighbourhood Services
* Provisional figure. To be updated November 2013
Bulky waste jobs have decreased significantly since the introduction of the new service standards in June 2011. From June 2011 to March 2012 there were 30,190 requests for removal of bulky waste. This reduced by 7% to 27,211 requests during the same period in 2012/13. Manchester’s State of the City Report 2013 Place 152
6.2.4 Green infrastructure and biodiversity This strategy will build on the existing The mosaic of parks, gardens, trees, green Manchester Biodiversity and Tree Strategies roofs and many other natural assets that make that have been in place since 2005 and 2006 up the city’s ‘green infrastructure’ (GI) is one of and which continue to provide the basis for a Manchester’s key assets. GI delivers a significant co-ordinated approach to the conservation, range of benefits, such as providing areas for protection and enhancement of biodiversity recreation and exercise, improving mental and trees across the city. health, and increasing the value of nearby properties. These benefits, or ‘ecosystem Manchester has eight local nature reserves services’, typically go unrecognised or do not (LNRs), covering an area of 392 hectares, have their value quantified, making it difficult equivalent to 0.78 hectare/1,000 head of to make the case for investment in new GI population. Plans are in place to meet the and the management of existing resources. target set by Natural England of one hectare of LNR/1,000 by 2014/15. The city also has 36 Work has been undertaken in 2012/13 to start Sites of Biological Importance, of which 50% to understand the extent and value of the are in active conservation management, one city’s GI. Over the next 12 months the Council more than in 2011/12 with the declaration of will work with partners to put in place a Bank Bridge Meadows in Clayton. Manchester Green Infrastructure Strategy that sets out a long-term co-ordinated approach In the past 12 months, Manchester has been to quantifying the value of the city’s GI and awarded its first Country Park designation at ensuring that new models can be put in place Heaton Park, one of only nine recognised by to protect and enhance this key resource for Natural England in the north west. Country current and future generations. parks are a significant asset, recognising unique areas of natural environment that provide a particularly high contribution in terms of local wildlife and local community benefit. Manchester’s State of the City Report 2013 Place 153
Case study: Green Flag Awards mean quality →→ Value the environment and are sustainable The cemeteries are now a valuable environments within city cemeteries neighbourhood resource in providing work →→ Protect heritage and conservation. placement opportunities for local residents. Four years ago, Manchester City Council’s There is a rolling programme of placements to Bereavement Services set itself a target to Detailed plans have been produced for each give people experience of working-life regimes attain Green Flag Awards for all its operational cemetery to drive improvements and change and develop their skill levels, while at the same cemeteries. The Award is the benchmark the way they are managed. This involved time delivering physical improvement schemes. national standard for parks and green spaces changing the culture within the service, One such scheme resulted in over 6,000 unsafe in the UK and was launched to recognise and introducing more customer-focused generic memorial headstones being re-erected, and reward the best green spaces in the country. roles and strong links with local communities. two young people subsequently securing permanent apprenticeships with the service. None of the cemeteries had ever attained Each cemetery now has an active Friends Group, this Award and this was an innovative and which influences the forward plans, arranges Partnership working is a prominent activity challenging target, as historically the Awards community events such as Remembrance and a key element of the Green Flag Award had primarily been used to improve standards in Day Services, and provides hands-on help with criteria. There are a broad range of partners, parks. To be successful, in addition to providing the delivery of improvement projects. The including the local community, faith groups, in the region of 3,000 funeral services each Manchester City Council Bereavement Services funeral directors, memorial masons, along year, the cemeteries had to become more team work closely with the Groups, taking on with agencies such as the Commonwealth neighbourhood and community-focused, board ideas and supporting the delivery of new War Graves Commission and the Royal British meeting a diverse range of criteria to show they: ways of working. Legion. In addition to this, the Community Payback Programme, in partnership with the →→ Are welcoming places Biodiversity Assessments have been completed Probation Service, provides a regular resource for all the cemeteries, and these are used to to support environmental projects. →→ Provide a healthy, safe and secure develop and drive strategies to protect and environment enhance wildlife. Local schools have been In 2012 and following stringent inspections and →→ Are clean and maintained to a high standard actively involved in this work by planting visits by independent judges, the target set has wildflower areas and installing bird boxes. been achieved with Blackley, Southern, Philips →→ Involve the local community in their Park and Gorton cemeteries all attaining Green management and maintenance Flag Awards. Manchester’s State of the City Report 2013 Place 154
6.2.5 Manchester In Bloom 6.2.6 Air quality Manchester maintains continuous monitoring
Manchester remains a major player in the UK local authorities are responsible for working sites for NO2 at Piccadilly Gardens (in the heart UK for its ‘In Bloom’ success, and the In Bloom towards achieving health-based air-quality of the city centre), Oxford Road (set up in 2010 team has carried out presentations at a number objectives specified in the UK Air Quality near the city centre) and south Manchester of councils in the north west on how this has Strategy for seven air pollutants: lead, sulphur (close to Manchester Airport). The annual mean been achieved. dioxide, 1,3-butadiene, benzene, carbon air quality objective of 40µg/m³ is currently
monoxide, nitrogen dioxide (NO2) and fine being met at the south Manchester site.
In Bloom represents an excellent example particulates (PM10). Air quality objectives for six However, it is being exceeded at the Piccadilly of partnership working that helps increase of these pollutant-specific objectives are met Gardens and Oxford Road monitoring sites, the skills, experience, capability and capacity in Manchester. as shown in Table 12 and Figure 39. of community residents. It helps foster a ‘can-do’ attitude to local area environmental Objectives for air pollution are based on Since the early 1990s there has been an overall
improvements, enhancing local ownership, concentration levels over a given period of downward trend in NO2 concentrations at participation and determination. time that are considered to be acceptable in the Manchester Piccadilly monitoring site. light of what is known about the effects of However, it is important that we take action to This in turn increases residents’ expectations each pollutant on health and the environment. ensure that further reductions are made. The and aspirations, particularly when backed up They can also be used as a benchmark to see Council has declared an air quality management by RHS recognition and reward. In Bloom has if air pollution is getting better or worse. area for this pollutant and has had an Air grown from three RHS entries in 2003 to 105 Quality Action Plan in place since 2004. RHS awards in 2012, including Best Alleyway and Best Large Neighbourhood in the North West. The In Bloom campaign is, however, about far more than just putting out some flowers: the floral part of scoring equates to just 30% of the allocated marks, while the other 70% is made up by community engagement, sustainability issues and council maintenance regimes. In 2013, over 100 groups will be entered into RHS In Bloom competitions. Manchester’s State of the City Report 2013 Place 155
Table 12 3 Annual mean NO2 concentrations µg/m
Urban Centre Kerbside Suburban
Year Manchester Piccadilly Oxford Road Manchester South Annual air quality objective 1996 53 – – 40 1997 42 – 23 40 1998 40 – 25 40 1999 44 – 15 40 2000 42 – 14 40 2001 44 – 21 40 2002 39 – 21 40 2003 45 – 22 40 2004 43 – 19 40 2005 45 – 17 40 2006 44 – 16 40 2007 44 – 21 40 2008 43 – 24 40 2009 42 – 24 40 2010 45 64 28 40 2011 44 66 23 40 2012 41 62 24 40 Source: Environmental Protection Group Manchester’s State of the City Report 2013 Place 156
Figure 39 PM10 particulate matter is a key pollutant that is Nitrogen dioxide annual mean concentrations at Manchester AURN monitoring sites monitored in Manchester. The annual mean air
100 quality objective of 40µg/m³ is currently being met at the Piccadilly Gardens monitoring site, as shown in Table 13 and Figure 40. 90
There has been an overall decline in annual
80 mean PM10 concentrations since monitoring Annual Air Quality Objective Manchester Piccadilly Manchester South began at Piccadilly Gardens. Local building 70 work at Piccadilly Gardens in 2001 and the TIONS µg/m summer heatwave of 2003 led to elevated
60 concentrations.
50 The whole of Manchester City Council’s local
AL MEAN CONCENTRA authority area has been covered by smoke control orders since 1985.
ANNU 40 XIDE
30 OGEN DIO
NITR 20
10
0
Source: Environmental Protection Group Manchester’s State of the City Report 2013 Place 157
Table 13 Figure 40 3 Annual mean PM10 particulate matter concentrations µg/m Particulate matter concentrations at Piccadilly Gardens, Manchester
Annual air quality objective µg/m3 PM particulate matter concentrations µg/m3 Annual air 10 Manchester quality 45 Year Piccadilly Oxford Road objective 40 1996 34 – 40 35 1997 31 – 40
1998 28 – 40 30 1999 26 – 40 25 2000 27 – 40 20 2001 39 – 40 2002 28 – 40 15 LUME OF RESIDENTS CLAIMING BENEFITS 2003 29 – 40
VO 10 2004 25 – 40
2005 25 – 40 Source: Department for Work and Pensions (DWP) via NOMIS, Crown Copyright 2006 26 – 40 2007 24 – 40 2008 20 – 40 2009 22 – 40 2010 21 31 40 2011 22 32 40 2012 21 30 40 Source: Environmental Protection Group Manchester’s State of the City Report 2013 Place 158
6.2.7 Contaminated land regeneration. For example, one of the high- Fly-tipping priorities 2013/14 Much of the brownfield land within the city priority sites at Harpurhey Reservoirs is located Our priorities are to: boundary has a long history that reflects within the Irk Valley Project area. The site Manchester’s industrial heritage. It is now has now been investigated and remediation →→ Work with partners and take proactive recognised that this land provides a resource is being undertaken, contributing to the measures such as roadside stops to help and opportunity for the city as part of its Council’s Contaminated Land Strategy and the catch illegal waste-carriers before they ongoing regeneration. aspirations of the Irk Valley Project in helping can fly-tip to provide a safe resource for local residents. →→ Continue to work with businesses to inform An important aim of the Council’s them of their responsibilities in the Contaminated Land Strategy is to support The priority remains to protect the health of management of their waste the strategic approach to regeneration, and those living and working in the city. to promote and assist with the safe reuse →→ Continue our work with local residents and of brownfield sites, as part of individual 6.2.8 Fly-tipping partners to help educate all about the regeneration projects and through Volumes of fly-tipping in Manchester have benefits of recycling development in the city. declined each year between 2007/08 and 2010/11, →→ Monitor levels of compliance and take from 29,390 reported fly-tips across 32 wards action against persistent offenders The redevelopment of sites across the city to 15,455. However, during 2011/12, the number presents an opportunity to ensure that many of reported fly-tips increased to 20,223. This →→ Use feedback from cleaning operatives and of the sites identified as requiring detailed may be attributed to the changes in the waste refuse collection crews to identify hot-spots assessment can be reviewed and remediated, and recycling service that took place during where we can deploy CCTV to ensure where necessary, through the planning the summer of 2011. In 2012/13 the number of enforcement is effective development process, supported by the reported fly-tips decreased slightly from the →→ Use publicity in the most serious cases to Contaminated Land Team. previous year to 19,853. act as an effective deterrent
The Council also has powers to clean up sites →→ Continue to work to clean up ‘grot spots’ that may be affecting health and the wider across the city. environment. These powers are being used to good effect to support the wider aims of Manchester’s State of the City Report 2013 Place 159
6.2.9 Street cleanliness →→ Closer practical working arrangements 6.3 Quality and choice of housing Tackling litter and dog fou ling remain key with schools whose perimeters impact on Manchester’s population has grown to over priorities for Manchester residents. Officers the visual environment 500,000 people, making it the fastest growing continue to work closely with communities city in the UK, with the greatest increases →→ Environmental Business Pledge: increasing and partner agencies in addressing hot spots among working people. In parallel with the number of businesses with an obligation via enforcement and engaging in community population growth, the city has witnessed the to have a designated person responsible for clean-ups. Guidance is given to local residents transformation of some key neighbourhoods waste management, and a Clean Premises and businesses on their environmental with strengthened housing and land markets, Business Plan to include the external areas responsibilities, and enforcement notices are increasing numbers of working families and of the building issued to those who persist in non-compliance. reduced levels of dependency. →→ Persuading businesses to take more Street cleanliness priorities 2013/14 responsibility for the litter and waste their Currently, there are some 70,000 homes rented During 2013/14 the visual environment will customers produce and asking them to from social landlords in the city. However, the continue to be a priority. Examples of key contribute practically to its removal 2011 census showed a considerable shift towards actions for this year include: private renting, particularly in the city centre →→ Taking enforcement action against those →→ Improved and joined-up neighbourhood and surrounding areas. businesses not willing to be responsible for management, giving all officers and litter related to their premises and land. operatives a sense of ownership of the There are 61,000 households renting privately, area they work in with around 79,000 in home ownership. Although a strong rental market has grown to →→ The continued development of a multi- meet the needs of a flexible young workforce, operational approach to street cleaning, it is also a consequence of a lack of affordable refuse collection and passageway clearance, mortgage finance for would-be homeowners. building on the zoning day methodology We need to ensure standards are maintained for (where each ward has these services all private renters and improve opportunities for delivered together on one day) households to be able to own their own home. →→ Closer ties and more integrated working with Registered Social Landlords and Manchester is using a range of creative ways housing companies to make its neighbourhoods more attractive Manchester’s State of the City Report 2013 Place 160
places to live, whether in social, private-rented This is, however, a work in progress. If the city’s 6.3.1 Delivering housing growth or owner-occupied accommodation. During growth is to continue, there is a need to find The Council has agreed a new strategic the past decade in the region of 15,000 new ways of regaining the momentum of residential approach to investment in housing growth. private homes were refurbished and built across growth. This will need to be done in a very It is predicated on a number of key themes set the city, an extensive facelifting programme different context to that which existed during out below. was implemented to improve the existing the middle of the past decade. In particular: stock, and a series of significant sites was 1 Building more new homes – with a growing assembled for development. Approximately →→ Levels of public funding have been very population we need to provide high-quality 65,000 social housing units have been significantly reduced and will remain homes for sale and rent to meet future demand. refurbished, with over £400million spent on constrained The starting point for the strategy is the urgent the Decent Homes Programme, which included need to build more new homes in order to →→ Development and mortgage finance is work on new windows, kitchens, bathrooms provide high-quality housing for sale and rent much more limited and the housing and central heating. to meet future demand from the growing market is depressed population of the city. Addressing undersupply Working in spite of the recent recession and →→ Welfare reform changes are beginning will involve tackling the development impasse following the abrupt cancellation of Housing to have an impact on some of the city’s which is evident in the certain areas of the Market Renewal support, the challenge relates neighbourhoods. city. At present, a number of headline housing to finishing off projects that have started but developments (some subject to public support remain incomplete. This will aid the growth in the past) have slowed and in some instances of the quality private rented sector and attract activity is at a standstill. There is a challenge investment by continuing to bring forward therefore to revive development on these high-quality investment opportunities, where sites and implement strategies to develop residential development can provide the owner-occupied housing for sale, manage the primary precursor for growth. changing tenure market (including student housing) and the wider accommodation market to let. Manchester’s State of the City Report 2013 Place 161
Case study: Housing Investment Fund The property management company will 2 Creating pathways to home ownership – lease and manage approximately 140 of the we aim to deliver more homes with mortgage At a time when financing development is new homes earmarked for market rent. products people can afford to buy, enabling challenging, the Housing Investment Fund The remaining 100 homes will be offered for them to play a bigger role in the city’s economy. (HIF), a joint partnership with Manchester City sale. It is hoped that buyers could access Despite the slowdown, the price of houses Council and the Greater Manchester Pension lower cost housing through an equity share in Manchester has remained high for people Fund (GMPF), will invest £24million to finance product, providing a genuine route onto the earning average incomes in the city. Creating five developments that will see approximately property ladder. pathways to home ownership is therefore 240 new high-standard and high-specification now a major priority and this is a key strand of homes across the city – the first initiative of its The scheme takes advantage of unused land our future strategy. There is an urgent need to kind in the country. owned by the Council while a partner – in this identify further mechanisms through which case the GMPF – invests the finance required the actual flow of mortgage finance into the The HIF will choose a contractor that will to build the homes. hands of borrowers can be increased along with design and build the homes, but without the the numbers of lenders prepared to support risk associated with a normal development, If successful, the housing investment model key developments. The Council is currently and a property manager to manage the rented could set a precedent for much bigger working with housing developers and financial homes. The partnership will generate a revenue projects with other major investors – securing institutions, building on experience gained with return from their investment through rents and a sustainable future for homebuilding in models such as the Redrow scheme in north a capital return through house sales. Manchester and Greater Manchester. Manchester in an effort to improve the flow of mortgage finance. Plumlife, part of the Great Places Group, has been appointed to provide sales and marketing In recent months the Council has been working services for the HIF. with Manchester Building Society and the Co-operative Bank to deliver the Manchester Mortgage Guarantee, through which, first- time buyers (subject to stringent checks on their ability to pay) will be able to borrow on mortgages at lower interest rates than they would otherwise be able to access. Manchester’s State of the City Report 2013 Place 162
3 Developing a quality private rented There is increasing evidence that some leading 4 Bringing empty homes back into use – while sector (PRS) – good-quality, well-managed institutions are recognising that the rented housing is in short supply we cannot allow accommodation to rent makes an important market provides a significant opportunity to homes to stay empty. contribution to the city’s housing – accounting deliver returns. While the temptation of such The increased demand for property to rent has for over half of all economically active households institutions may be to focus on the London helped to reduce voids in the city. In the city in the city centre and surrounding areas. market, Manchester is one of the only cities centre in particular, voids are at an all-time low The recent census revealed that for many outside the capital that is attracting interest (below 5%). Nevertheless in areas where empty residents the private rented sector is now a from institutional investors. We need to work properties remain a problem and when housing tenure of choice. There are roughly 20,000 through with them how we can encourage is in short supply, reducing voids remains a working households privately renting property investment in the city and help to jointly deliver priority for the Council and its partners. in the city centre and surrounding areas alone. the investment base they may need to support A new Residential Growth Prospectus for the this. This is an area of urgent work that we are city looks to add to this by developing good- now undertaking. quality, well-managed accommodation to rent – an area where there is major scope Private landlords have to meet tough health and for investment and where Manchester can safety standards by law. For example, they must offer good quality sites with major capacity have all gas appliances checked and serviced to accommodate growth. In this regard it is by qualified engineers once a year. They must proposed to build on the work that has been also follow rules about electrical equipment undertaken with the Greater Manchester and fire safety. There are responsible landlords Pension Fund and also to identify other in Manchester. However, we had to take action funding opportunities. this year with some high-profile prosecutions for poor property and management conditions. By targeting resources to get results however, we’re improving standards for residents across the city. Manchester’s State of the City Report 2013 Place 163
Figure 41 The Government has made available over Empty properties as a percentage of all housing stock £150million in funding for projects to bring empty homes back into use. Manchester 9.0 City Council, with registered provider partners 8.5 as part of AGMA, and local community 8.0 organisations, have secured over £4million 7.5 CANT to address the issue. There are some 11,000 VA 7.0
GE empty homes in Manchester; of these, over A 6.5 7,000 have been empty for more than six CENT 6.0 months. The Council’s Empty Homes Team PER 5.5 has helped to bring 343 vacant homes back 5.0 into use. Figure 41 illustrates the progress 4.5 made to date. June June June June June June June June June March March March March March March March March March March December December December December December December December December December December Although the Council has statutory powers September September September September September September September September September September
’ to deal with problematic empty properties, we are keen to work with owners to bring Source: MCC Council Tax Register properties back into use without the need for enforcement action. The Empty Homes Team offers support, advice, and possible solutions for achieving reoccupation. However, the Council has now increased the council tax charge for homes that are empty and unfurnished for over two years to 150%. In exceptional cases, we will consider using our powers, such as Compulsory Purchase Orders and the Enforced Sales procedure, where there are outstanding debts owed to the Council. Manchester’s State of the City Report 2013 Place 164
5 Ensuring that the Council’s planning natural assets of the city, will require careful Council tenants in other areas have enjoyed framework provides the appropriate support balancing of priorities. The Council will use the a different route to regeneration. Housing for residential growth. planning process positively to secure good- PFI (Private Finance Initiative) schemes A further element of the approach relates to quality development that enhances the city’s have brought big changes to Grove Village ensuring that the Council’s planning policies neighbourhoods, but when necessary, flexibility estate in Ardwick (Plymouth Grove PFI), provide the appropriate support for residential will be exercised to support scheme viability and to estates across Miles Platting and growth. The current rates of delivery are below and deliver growth. Newton Heath, Cheetham, and Ancoats and the targets set in the Council’s Core Strategy. Clayton (Miles Platting PFI). Plans for a similar A detailed exercise has been undertaken to 6 Contributing to health and wellbeing – scheme in Brunswick will see massive home critically evaluate the current expected supply good-quality housing is an important part of improvements for tenants and a redesign of of housing schemes. This has sought to identify building healthy, happy lives. their neighbourhood starting in autumn 2013, the scale of delivery expected in years 1 to 3, Around 70,000 Manchester households rent including new homes for low-cost ownership years 4 to 6 and beyond. Coupled with this their home from one of the city’s 30 main social and social rent. work is the need to ensure that policies are landlords. Most of these households are former continuing to provide the support required to Council tenants who live in Council estates out Another kind of solution – an ALMO (arms- deliver housing growth. of Council ownership and now managed by length management organisation) – has seen new, not-for-profit housing trusts or existing tenants of some 13,500 Council-owned homes The overarching aim of the Core Strategy housing associations. Thanks to these transfers, managed by Northwards Housing enjoying is the growth of the city, and the Council tens of thousands of Manchester people are top-quality improvements to their homes and recognises that the scale of development enjoying the benefits of multimillion-pound neighbourhoods. planned requires a supportive regulatory and investment programmes bringing home delivery framework. Particularly during difficult improvements and upgrades to local estates Following the loss of Government support for economic circumstances, flexibility will be at and their surroundings. the Collyhurst PFI scheme proposal, it has been the core of the Council’s planning activities. necessary to develop an alternative approach Consistent with the aims of the National to secure the long-term investment needed. Planning Policy Framework, the sustainable This alternative approach seeks to improve delivery of a significant number of new homes living conditions for existing residents, as well alongside shops, schools, transport and other as building a significant number of new homes infrastructure, whilst preserving the built and to support the growth of the City Region’s Manchester’s State of the City Report 2013 Place 165
economy. Progress to date can be summarised Manchester’s social landlords are key players well together. Together, Manchester’s social as follows: in keeping the neighbourhoods they serve landlords and the Council co-ordinate and co- →→ The Council has secured Decent Homes clean and the surroundings pleasant. They are operate in these vital aspects of work through funding from the Government to enable responsible for many of the things that affect a powerful partnership – the Manchester works to be undertaken to a number of the way residents feel about their life and Strategic Housing Partnership. Different existing Manchester City Council properties wellbeing. They lead our tough stand against providers lead and co-ordinate the whole within the Irk Valley and Collyhurst estates. the antisocial minority, using a range of actions: housing sector’s contribution in each area, from polite letters and mediation, to court working closely with regeneration teams and →→ A Planning and Development Framework orders and eviction where needed. Vulnerable others serving the local neighbourhoods. to guide the future development of the households benefit from social landlords’ debt area has been approved by the Executive, advice and help with money worries. Welfare Reform has been high on the following consultation with local residents agenda throughout the year and the city has and businesses. Their advice-giving is now much more than been working closely with our Registered →→ A procurement process is being undertaken housing-related; it extends, where appropriate, Provider partners to prepare for the changes to identify investor partners to assist with to helping residents understand how training, for our tenants and residents. The full impacts the delivery of the overall initiative. working and aiming higher in life can help of the changes are yet to be felt, but all our overcome housing and other problems. This partners are committed to helping tenants 7 Developing a strong sense of place – quality will be a crucial role over the coming months to manage increased responsibilities for rent infrastructure and strong local services are vital and years to help people through the changes and council tax. to create sustainable neighbourhoods. to housing benefit and other reforms to the Good neighbourhood management has helped welfare system. deliver a strong sense of place in a number of priority neighbourhoods in the city. With Neighbourhoods managed by skilled and the right mix of complementary facilities and responsive social landlords are helping residents local services in place, the Council is looking to enjoy a sense of belonging. These are the at further developing strong management healthier communities in which residents partnerships that will help create more high- report that their local area is a place where quality places to live and establish more people from different backgrounds get on neighbourhoods of choice. Manchester’s State of the City Report 2013 Place 166
Case study: Manchester Move Traditional methods, such as phone calls, 6.3.2 Future investment paper forms and office visits cost between The future strategy for each Strategic The new Manchester Move ‘choice-based’ £3 and £10 each time. The online equivalent is Regeneration Framework area can be rehousing system has set the pace in the race less than 10 pence. It’s obvious that the more summarised as follows: to a more digital service. It’s a partnership Channel Shift we have, the more we save, and between the Council and some twenty other the more we can invest in better services. North – Rationalisation of public sector estate not-for-profit landlords in the city. It has swept in the outlying areas and capacity for major away long-winded application methods and Running alongside the new registration housebuilding in Collyhurst/Lower Irk Valley empowered homeseekers to look for and process, a user-friendly, innovative website and in Charlestown. Reducing empty homes apply for housing online. helps customers to make the right choice, continues to be a key priority. with ‘live’ advice about their likelihood of A single online application plugs customers getting each home, and tailor-made help East – Institutional investment in high-density straight into the rehousing system, about what to do if they’re having no luck. and quality private rented accommodation automatically prioritising applications against in Ancoats, renegotiation of development all the different landlords’ rules. Applicants Although the main thrust is to get people agreements (HMR) and investment in PFIs in get a personalised list of documentation and online, we’re not excluding those who can’t. Miles Platting. Reducing empty homes remains evidence they need to provide. A safety net of other methods includes a key priority. automated phone lines, texting and, for In the old system, staff sent out supplementary the most vulnerable, postal bidding. But South – Some high-value sites, opportunities to forms, and chased evidence for the thousands alongside the safety net, we’re encouraging rebalance tenure within a transitional student who register every year, which was a time- people online for the first time through market. Work to reduce the number of empty consuming and expensive exercise. Now, the special advice sessions and free web access homes, some of which could potentially provide customer has everything they need to do at a range of venues across the city. high-quality family accommodation. things for themselves. City centre – Various mixed-use frameworks, including residential at various stages of delivery. Manchester’s State of the City Report 2013 Place 167
Central – Major opportunities on public land Collyhurst and the Lower Irk Valley – Piccadilly Basin – This has the potential to with management strategies required to A leading opportunity for new housebuilding, be a signature residential location close to consolidate and grow target neighbourhoods. at sites with significant critical mass, some Piccadilly Station and the proposed High Speed Major redevelopment in West Gorton, including of which are publicly owned. One of only a 2 Terminal. This area is made up of a collection introduction of homes for market rent and sale. minority of areas capable of accommodating of exceptionally well-connected sites, with a PFI in Brunswick. housing growth at the required scale to strong track record of supporting high-quality keep pace with population and employment apartment development at density and at scale. Wythenshawe – Good opportunities for forecasts in Greater Manchester, at a collection market housing, taking advantage of the of well-connected sites close to jobs and Wythenshawe – Sites linked to the Enterprise planned Metrolink extension, proximity to the investment in the city centre. Zone, town centre and Metrolink. The sites hospital, the airport and the Enterprise Zone. around Wythenshawe Hospital provide further Beswick – A headline fringe location with the opportunities for residential development. 6.3.3 Strategic priorities potential to deliver new homes on a significant At the local level these objectives will be site next to the Etihad Campus. This area translated into real deliverable projects. A initially led the residential repopulation of the number of headline examples are set out below. eastern fringe, and with co-ordinated work among partners has the potential to do so Ancoats and New Islington – An established again in the post-recession period. city-living neighbourhood with major scope for expansion, primarily with apartments for sale The Lower Medlock Valley and Holt Town and rent. The range of sites has the potential to – A major opportunity that needs to be include units targeted at all price bands. This is repositioned in light of the changing market critical to the efficient functioning of the labour and demand. This area represents a chance market to ensure that new-build units are to deliver high-quality accommodation for accessible to all income bands in the city. rent and sale on a large site close to Metrolink, which has the potential to reignite interest in these large-scale opportunities once again. Manchester’s State of the City Report 2013 Place 168
6.3.4 Energy-efficiency and fuel poverty In 2011/12 a combination of the Warm Homes a minimum of 500 fuel poor households across Approximately 80% of the buildings that will be scheme and the Greater Manchester ‘Get Me Manchester. In addition, the programme will here in 2050 have already been built. So while Toasty’ campaign delivered 1,267 free loft and target a minimum of four priority areas across new planning policies and building regulations cavity wall insulation measures in Manchester Manchester that fall in the most deprived can ensure that new buildings achieve the properties. In 2012/13 this figure has increased neighbourhoods across the city. The ECO latest standards of energy-efficiency, owners to 1,388 for the year and has attracted over delivery partner for Manchester is Carillion of existing properties face the challenge of £485,000 of Carbon Energy Reduction Target Energy Services plc. improving homes that were built at times (CERT) funding. when standards were much lower, e.g. many In 2012/13 the Greater Manchester Green Deal pre-war houses are without any cavity walls for The Toasty CERT-funded loft and cavity Go Early programme successfully delivered over insulation. This is a challenge that Manchester wall insulation programme came to an end £7million of improvements to housing across all has been tackling with Greater Manchester in December 2012, although installations ten AGMA authorities, attracting £2.7million of colleagues since 2011. continued in Manchester up until March Low Carbon Pioneer Cities funding from DECC. 2013. The Greater Manchester Green Deal In Manchester more than £870,000 of DECC Programme is currently being developed funding was invested across seven projects. across the City Region. The procurement has These projects tested the new elements of commenced and implementation will begin in the Green Deal, kick-started local supply chain January 2014. accreditation for installers and Green Deal assessors, and brought in over £1million of early Until then an interim ECO (Energy Company ECO subsidy. Obligation) programme has been developed for 2013 to provide a short-term transition, The projects were delivered by four Manchester- ensuring a continued offer to Manchester based partners: Northwards Housing, residents and support to the supply chain Eastlands Homes, the Carbon Co-op, and St during a period of market change. It also Vincent’s Housing Association. As a result of enables continued testing and learning in an the programme in Manchester, more than 250 emerging market. This one-year programme properties have had their levels of warmth and aims to deliver ECO-funded improvements to comfort improved and 30 homeowners have Manchester’s State of the City Report 2013 Place 169
been willing to take up loans to improve the 6.4 Making communities safer The main priorities of the 2011–14 Strategy energy-efficiency of their homes, in advance of The Manchester Community Safety Partnership are to: the launch of Green Deal in 2014. (CSP) brings together the key public sector →→ Reduce key crimes such as burglary and agencies, such as Manchester City Council, violent crime Greater Manchester has also been among Greater Manchester Police (GMP), Public Health →→ Protect vulnerable people seven other areas in the UK to run an ‘energy Manchester, Greater Manchester Probation switching’ initiative in the last year. In January Trust, and Greater Manchester Fire and Rescue →→ Reduce antisocial behaviour over 35,000 signed up to the scheme in Greater Service. Together, these agencies implement →→ Reduce drug and alcohol-related offending Manchester, of which 15% were in the city, a three-year Crime and Antisocial Behaviour achieving average savings on their energy bills Strategy to reduce crime and disorder across →→ Reduce the number of first-time entrants of £122. January 2013 saw the first offer in the UK the city. This Strategy focuses on local into the youth justice system. for people on prepayment meters – meaning priorities identified through an extensive that some of the area’s poorest people could public consultation process. secure a cheaper energy tariff. Manchester’s State of the City Report 2013 Place 170
6.4.1 Reduce key crimes Table 14 Manchester’s 2012/13 target for a reduction in Change in key crimes, 2010–2013 victim-based crime (including violence against the person, sexual offences, stealing, criminal % change % change damage and arson) was to reduce it by 5% by between 2011/12 between 2010/11 Crime type 2010/11 2011/12 2012/13 and 2012/13 and 2012/13 April 2013. The Partnership has been successful Violence against the person 8,436 8,391 7,33 2 – 12.6 – 13.1 in reducing victim-based crime by almost 9% Sexual offences 807 818 855 4.5 5.9 over the past year, and by over 18% since 2010/11, Stealing 36,869 31,957 30,223 – 5.4 – 18.0 which equates to over 10,000 fewer victims of Criminal damage 8,619 7,569 6,135 – 18.9 – 28.8 victim-based crime since 2010/11 (Table 14). Victim-based crime TOTAL 54,731 48,735 44,545 – 8.6 – 18.6 Manchester’s State of the City Report 2013 Place 171
6.4.2 Activity over the past 12 months and voluntary sector organisations are involved a Risk Assessment Matrix. At an early stage, this 6.4.2.1 Reduce key crimes in this programme, which involves capacity helps to identify if an individual is vulnerable, so Over the past year, Manchester City Council building, developing a gang strategy and that information and intelligence can be shared and GMP have transformed how services are problem profile, conducting a peer review, and with relevant organisations to ensure action is delivered. The establishment of Neighbourhood providing mentoring for young people at risk of taken to reduce and manage vulnerability. Delivery Teams has seen an increase in gang involvement, or who want to exit gangs. neighbourhood focus, allowing us to make Witness Champions have received training around better use of our resources at neighbourhood The partnership continues to run Operation witness support, case planning, early intervention level and ensure that effective services are Student Safe throughout the academic year. and prevention, and remedies available. provided for residents, businesses and visitors. Students are provided with crime prevention advice and information, known offenders are The Council remains committed to taking During 2012/13 the Community Safety targeted, and high-visibility patrols take place action to protect vulnerable residents, and Partnership has supported an integrated in hot-spot areas. There are also site visits to during 2012/13 has worked together with GMP neighbourhood team approach to reducing student accommodation to identify vulnerable and the Crown Prosecution Service to secure crime across Manchester. This has been led premises with target hardening offered. a number of ASBOs and CRASBOs. by Manchester City Council and Greater Manchester Police, creating co-located and co- The Community Safety Partnership, together The Domestic Abuse Forum continues to terminus teams within many parts of the city. with The University of Manchester, Manchester oversee the implementation of the four-year The establishment of Neighbourhood Delivery Metropolitan University, the Royal Northern Domestic Abuse Strategy 2010–14. Domestic Teams has seen an increase in neighbourhood College of Music and their respective unions, abuse services have been promoted through focus, allowing us to make better use of have developed Student Safe Zones on the joint publicity campaigns at key times of the our resources at neighbourhood level and Wilmslow Road Corridor. These premises, year, such as Valentine’s Day and International ensure that effective services are provided for usually bars, restaurants and takeaways, have Women’s Day. residents, businesses and visitors. signed up to an agreement to provide students with appropriate assistance if required. Healthy relationships education work for Manchester was one of 29 areas chosen by the secondary schools and colleges is currently Home Office to be involved in the Ending Gang 6.4.2.2 Protect pulnerable people being delivered in partnership by a range and Youth Violence Programme. Both statutory Manchester City Council and GMP have devised of agencies. Manchester’s State of the City Report 2013 Place 172
Multi-agency protocols and procedures have 6.4.2.3 Reduce antisocial behaviour Manchester City Council and GMP have been developed, which outline good-practice The Community Trigger pilot was launched in been working together to address low-level approaches and risk assessments for agencies Manchester on 1 June 2012. This places a duty antisocial behaviour caused by young people in working with victims experiencing domestic on relevant responsible authorities to review Cathedral Gardens and areas of Wythenshawe. abuse. These include the Manchester Domestic responses to antisocial behaviour complaints This has involved early intervention, support Abuse Assessment and Referral Form for in order to: to families, and signposting young people to all front-line statutory and voluntary sector diversionary activities. services, and the newly revised Manchester →→ Stop vulnerable people falling through Domestic Abuse procedures. There is also a the gaps new multi-agency e-learning Female Genital →→ Give victims and communities a voice Mutilation information package available on the endthefear.co.uk website. →→ Share information and take action to reduce the harm caused by antisocial behaviour. Manchester City Council, Greater Manchester Police and the Crown Prosecution Service Since June, the Community Trigger has been published their three-year Hate Crime Strategy enacted on eight occasions and met the 2013–16 in January 2013. The launch of the Community Trigger threshold in four of those strategy was followed by a week of activity by cases, resulting in the complainant receiving third-sector organisations to raise awareness a review of the case and recommendations of hate crime among communities and of how their complaint would be resolved. encourage reporting. The Home Office is currently evaluating this initiative with the Community Safety Partnership, looking at continuing the scheme within the reform of the antisocial behaviour legislation. Manchester’s State of the City Report 2013 Place 173
6.4.2.4 Reduce drug and alcohol-related Manchester’s Alcohol Strategy 2012–15 was Activity to prevent and reduce alcohol-related offending launched in March 2012. The strategy outlines crime, disorder, and antisocial behaviour is In July 2012 Public Health Manchester how partners will work together to reduce focused on offenders and alcohol retailers alike, commissioned RISE Manchester – a new adult alcohol-related harm to individuals, families and includes the following: drug treatment system. RISE delivers recovery- and communities in the city. The aims of the focused treatment, and care and support to strategy are to: →→ Access to identification and brief advice drug-misusing residents. The ultimate goal is for arrestees and offenders with to enable residents to become drug-free and/ →→ Promote change in attitude and behaviours community sentences or recover from their addiction to drugs. The associated with alcohol →→ Access to treatment services service works with residents who are misusing →→ Ensure alcohol is sold responsibly (including counselling, clinical, and any drug (including residents who are misusing inpatient treatment) for harmful and alcohol in addition to drugs). The emphasis is on →→ Improve health and wellbeing through dependent drinkers recovery and abstinence, and elements of the access to treatment and care service are integrated with the criminal justice →→ Alcohol treatment as a condition of some →→ Protect children, young people and families system, which ensures that drug users whose community orders from alcohol-related harm behaviour is driving offending or other antisocial →→ Promoting responsible retailing by providing behaviour can be identified and prioritised for →→ Protect communities from alcohol-related information and training for licensees intensive help. crime and antisocial behaviour. →→ Monitoring and reviewing licensed premises to ensure they comply with the law and their licence conditions →→ Test-purchasing and age-verification schemes to reduce young people’s access to alcohol. Manchester’s State of the City Report 2013 Place 174
6.4.2.5 New approaches to reducing 6.4.3 The crime of most concern to local We will take steps to measure levels of substance-misuse-related offending residents confidence within the communities we serve, A number of initiatives aimed at reducing Antisocial behaviour remains a key priority continue to engage with communities, and substance-misuse-related offending are across the city. The term ‘antisocial behaviour’ provide opportunities for people to contribute planned. These include: covers a wide range of issues: from rowdy to local priority setting. behaviour through to nuisance neighbours →→ integration of screening, triage and and off-road motorcycle nuisance. Sharing In order to achieve this, we will work to reduce referral of substance misusers in police information about these problems with crime by focusing specifically on the areas that custody suites across the Greater different agencies and partners helps to ensure harm the community the most. Each Single Manchester Police area that resources are targeted as effectively as Regeneration Framework area has undertaken possible. Quarterly residents’ telephone surveys a crime problem profile to identify the issues →→ Support for hospitals to facilitate sharing have been carried out over the past three years that face that particular area of the city. A wide of crime and disorder intelligence to find out residents’ concerns at a local level. range of partners from Neighbourhood Services in respect of violent crime. In addition, a number of city-wide consultation and the Community Safety Partnership have →→ Piloting brief interventions linked to events were held with residents to identify their come together to identify particular issues, alcohol-related public order offences priorities when developing the strategy. analyse the impact on the community and in priority areas of the city’s night-time design solutions. economy. Community Safety Partnership Priorities 2013/14 In addition, Manchester City Council and GMP For further drug and alcohol reporting, see The overarching aim of the Community are working together to identify and review the Chapter 5: People. Safety Partnership is to ensure that residents, role of volunteers in neighbourhoods. These businesses and visitors to Manchester have individuals will assist Manchester City Council confidence in the services that are engaged in and GMP in affecting behavioural changes and tackling crime and making communities safer. delivering key messages to the community around services. Manchester’s State of the City Report 2013 Place 175
1. Reduce key crime Case study Hate Crime Strategy 2013–16 →→ The causes of hate crime and how they The Partnership will continue to utilise effective can be tackled offender targeting and offender management Hate crime is a key priority for the Community →→ The current situation as perceived by combined with neighbourhood-based crime Safety Partnership in Manchester. The individuals and those representing reduction activity throughout 2013/14. Partnership recognises that crime motivated voluntary and statutory agencies by hostility or a particular prejudice towards The Partnership will continue to work with the an individual’s race, faith, sexual orientation, →→ What is working well and what the Home Office to tackle gang and youth violence. gender identity, perceived disability or any other current challenges are It will also continue to support the voluntary characteristic is particularly offensive in relation →→ What the focus should be for the next and community sector around capacity building to individual victims and communities. three years. and mentoring. In February 2012 a steering group comprising The event was attended by 180 people representatives from Manchester City Council, representing a wide variety of organisations Greater Manchester Police and the Crown and communities. The key outcomes of this Prosecution Service was established to develop event have helped to shape the Hate Crime a collective strategy to address hate crime Strategy 2013–16. This Strategy was published in Manchester. in January 2013 and aims to:
In June 2012, a consultation event was held to →→ Prevent hate crime look at hate crime. The purpose of the event →→ Increase the reporting of hate crime and was to gather views from representatives hate incidents from a diverse range of backgrounds and neighbourhoods in Manchester about a →→ Take effective action against perpetrators number of issues, including: →→ Support victims of hate crime →→ Improve partnership responses. Manchester’s State of the City Report 2013 Place 176
The launch of the strategy was followed by a 2. Protect vulnerable people Manchester City Council, Greater Manchester week of activity by a wide range of third-sector The Antisocial Behaviour Action Team is Police and the Crown Prosecution Service will and statutory organisations to raise awareness currently piloting a scheme with Victim be working together to increase reporting of hate crime and increase confidence in Support so that the needs of vulnerable of, and improving responses to hate crime reporting hate crimes. Work is now underway people are assessed and additional emotional in Manchester. to review and refresh Third Party Reporting or practical support can be provided for our Centres across Manchester. A delivery plan most vulnerable residents. Through our work around Preventing Violent is also in the process of being developed to Extremism (PVE), we will safeguard vulnerable support the Strategy. The Domestic Abuse Forum is in the individuals against radicalisation and violent final process of developing the ‘Children’s extremism, mainstream the Prevent strategy Strategy’ section of the refreshed Manchester across the public, voluntary and community Domestic Abuse Strategy (2013–17) following a sector, and build community resilience. consultation report with children and young people in 2012. This will seek to raise awareness, prevent abuse occurring and provide early intervention for children and young people experiencing domestic abuse. There is also a multi-agency Greater Manchester Female Genital Mutilation protocol currently being developed to provide information and guide responses for agencies working with victims affected by female genital mutilation. Manchester’s State of the City Report 2013 Place 177
Case study: Mainstreaming Prevent and embedding Prevent into core business is →→ Embedding Prevent-related risks and essential if we are to continue to manage risks vulnerabilities into our partnership The Government’s Prevent Strategy was and deliver better outcomes with significantly safeguarding policies and processes launched in June 2011. It focuses on preventing reduced public funds. →→ Delivering a series of community leader violent extremism through challenging dialogue events to understand the resilience the ideology that supports terrorism, To support this and as a partnership we issues affecting communities across the city protecting vulnerable individuals being have focused on the following three local drawn into terrorism and supporting sectors Prevent priorities: →→ Working in schools to build the resilience of and institutions where there are risks of →→ Embedding Prevent into the mainstream young people and supporting teachers and radicalisation. teaching staff →→ Supporting those groups or individuals most vulnerable to the messages from extremists →→ Safeguarding work in supplementary Manchester recognised very early on that the schools, dialogue with mosques and other Prevent strategy and its implementation across →→ Building long-term resilience of communities faith institutions, inter-faith activities and the UK would be challenging and sensitive. work to support community confidence The Council also recognised that Government Through this approach we have been able in reporting hate crime (including funding for this area of work would be time- to put the city in a strong position to respond Islamophobia) limited and therefore getting it wrong locally to the risks and challenges, and direct activity or rushing to spend available funding without where it is needed most. Key activities that →→ Establishing effective third-party reporting any real engagement with partners or learning have been pivotal in achieving our approach centres. about communities and what works would be towards capacity building and mainstreaming counterproductive. Prevent include: This work provides a strong template for the →→ A four-tiered approach to Prevent workforce city around mainstreaming national policy Since the launch of the Prevent strategy the development for practitioners across the with minimal additional resources. It also public sector has also been subject to significant public sector with a particular focus on delivers key outcomes such as the Prevent reform and the Council continues to transform safeguarding vulnerable individuals e-learning programme and our safeguarding its services and restructure its directorates. As arrangements around supporting those →→ Prevent e-learning programme to support a Council we are also continuing to reduce our vulnerable to radicalisation and violent sustainability workforce, so the importance of mainstreaming extremism on a national platform. Manchester’s State of the City Report 2013 Place 178
3. Continue to reduce antisocial behaviour 4. Reduce drug and alcohol-related offending Following a pilot, Manchester City Council, The adult drug treatment system, RISE GMP and Manchester Student Homes have Manchester, provides recovery-focused established a protocol to quickly respond treatment, care and support, details of which to complaints of noise nuisance caused by are described in paragraph 6.4.2.4. For other students, especially those residing in the drug and alcohol reporting, see section 6.4.2.4 Fallowfield area of Manchester. Weekly joint and Chapter 5: People. visits are conducted by the partners to speak to students regarding their conduct and provide them with advice. In the minority of cases involving students who persist to cause noise nuisance, Manchester City Council will be serving abatement notices.
Through the development of integrated working, Manchester City Council and GMP are working towards shared local plans to reduce antisocial behaviour and crime. Manchester’s State of the City Report 2013 Place 179
Case study: Special Licensing Policy property and trees, as well as increased levels Cross-cutting in Fallowfield of litter. There was also an increased need for Transforming Justice is one of the four exemplars street cleaning and policing arising from the that sit under the Whole-Place Community A new licensing policy has been implemented effects of the night-time economy. Budget, of which Greater Manchester is a pilot. in Fallowfield to address issues arising as a Transforming Justice aims to reduce reoffending, result of the number of late-night licensed The policy was developed in conjunction with crime, the number of victims, and demand on premises in the area. local officers, ward councillors and partner services. Offenders and potential offenders agencies, including Greater Manchester Police. should be provided with appropriate pathways The effect of the policy is that it will create a It received overwhelming public support away from the criminal justice system. There is presumption against further licences being during the consultation process and came into also recognition that greater emphasis should granted in the area unless the applicant can effect in January 2013. The policy is the first be given to more effectively rehabilitating those demonstrate that it will not add to the existing of its kind in Manchester and offers greater already sentenced. problems in the area. This represents a stricter protection to local residents in ensuring that approach towards the granting of licences licences will only be granted to premises that The objectives of the Transforming Justice in this area than that taken anywhere else can demonstrate they will be an asset to the programme are to: in the city. local area. →→ Reduce crime, reoffending and the wider impact of crime and dependency on society Since the licensing laws changed in 2005, The Fallowfield District Centre Action Plan →→ Reduce the number of victims of crime Fallowfield has seen a large rise in the number 2010–20 sets out a ten-year strategy for the of late-night licensed premises, such as bars and local area and the new policy forms a key →→ Improve working across criminal justice and takeaways. Fallowfield has developed a vibrant part of achieving the vision for the centre. The partners to streamline delivery, reduce night-time economy attracting a high number policy will be kept under review to ensure that duplication and deliver sequenced, of customers to the area. However, this has also it is as effective as possible and represents integrated interventions led to increased problems for local residents the best approach for the control of licensed →→ Reduce overall demand and cost to the and created extra demand on Council services. premises in the local area. criminal justice system. Residents complained of increased noise and antisocial behaviour caused by revellers during Work is ongoing to deliver more effective and the early hours of the morning, vandalism to efficient interventions at the three points Manchester’s State of the City Report 2013 Place 180
within the criminal justice system: arrest, Order or are released on licence, and 32% are community centres, and environmental sentence, and release. Interventions will be subject to custodial sentences. work, such as maintaining public open spaces developed and be delivered during the coming and churchyards. Manchester Community year to achieve better outcomes. As a way of measuring our success, a large Punishment gives vital support to a charity cohort of offenders subject to supervision over dedicated to helping the city’s poorest. The St 6.4.4 Reducing reoffending – one year is monitored and their reoffending rate Vincent de Paul Society operates a warehouse Greater Manchester Probation Trust is tracked. In the city, with a caseload of 4,370 and two charity shops in Greater Manchester, Greater Manchester Probation Trust gives offenders, there was a reoffending rate of 9.43% and one of the tasks it undertakes includes priority to reducing the number of victims of in the period October 2011 to September 2012. collecting furniture, clothing and household crime by working with offenders to reduce These results, the latest available, show there items and distributing them to the needy. reoffending. We fully respect the right of has been a decrease in reoffending in the city Offenders work on everything from helping the courts to sentence according to the since the previous reporting period. in the charity shops to recycling furniture. circumstances of each individual case and in line with legislation and sentencing guidelines. 6.4.4.1 Community Payback and visible Another project involves Greater Manchester Ensuring the successful completion of orders community justice Police donating bicycles that have been recovered. and licences underpins the reduction of crime Community Payback is a scheme run by Greater Offenders under supervision repair the bikes and supports the objectives of protecting Manchester Probation Trust that gives the and they are then donated to the community. the public and increasing the confidence of people of Manchester a chance to have a say sentencers and the community. over how offenders pay back to the community From April 2012 to March 2013, 124,533 offender through the completion of unpaid work, as an hours were worked under the Community In Manchester City District the Probation Trust order of the criminal courts. Payback scheme. works across six sites, employing 136 offender managers to manage a caseload of around During 2012 a wide range of work was Probation priorities 2013/14 4,370 offenders at any one time. It is worth undertaken by offenders on Community Greater Manchester Probation Trust in noting that within the city there are further Payback schemes, which were all intended Manchester city district aims to be an excellent staff deployed across approved premises, to bring social benefit to local communities. organisation, trusted by the public to reduce courts, prisons and YOS. Approximately 68% These have included graffiti-removal, crime, protect communities from harm and of those offenders are subject to a Community litter-clearance, repairing and decorating uphold the rights of victims. Manchester’s State of the City Report 2013 Place 181
Our overriding responsibility is to protect the →→ Provide excellent leadership for our staff, 6.5 Youth offending public. Through its lead role in the multi-agency ensuring that they are motivated, developed 6.5.1 Overview public protection arrangements (MAPPA) and supported to do their jobs properly Manchester Youth Offending Service (YOS) is and other inter-agency forums, Manchester a multiagency team created under the Crime →→ Provide high-quality and effective services Probation Trust will provide good-quality and and Disorder Act 1998 to ‘prevent offending by that meet customer needs and are good effective risk assessment and management. children and young people’. The YOS works with value for money. We commit to prioritising work with offenders a wide range of community safety partners to who present a high risk of serious harm. reduce reoffending and antisocial behaviour by young people (aged 10–18 years) Manchester’s. Key priorities in working towards this aim Within this service there are professionals are to: with a range of backgrounds, skills and →→ Ensure offenders comply with their experience including: sentences, complete them successfully and avoid further offending →→ Probation officers →→ Ensure offenders can repay the community →→ Police officers for the harm they have done, have →→ Child and Adolescent Mental Health opportunities to change and can direct workers their lives more purposefully →→ Education workers →→ Work alongside other organisations to meet the needs of victims, as set out under →→ Social workers the Victim Code of Practice, and protect →→ Voluntary sector workers. the most vulnerable members of our community Effective partnership arrangements are key to →→ Work with others to promote safer successful delivery within the YOS, particularly communities, build people’s confidence in those between the statutory partners and the criminal justice system and ensure that other partners that have a stake in delivering it serves the public’s interest Manchester’s State of the City Report 2013 Place 182
local youth justice services. These working Over the past year the biggest reduction has arrangements help to generate effective been in theft and handling, reduced by 136 outcomes for Manchester’s children and offences. The largest increase has been sexual young people who offend or who are at offences, up by five offences. The number of risk of offending. first-time entrants (FTEs) to the Youth Justice System (young people coming into contact with 6.5.2 Current statistics on youth offending the criminal justice system for the first time) within Manchester had been continually reducing from 2007/8 until The number of offences (leading to a sentence) 2010/11, when it increased by 17.3%. 2011/12 saw for young people has reduced by 27.6% in 2012/13 a reduction of 34%, and 2012/13 saw a further compared to 2011/12. This equates to 528 fewer reduction of 29% bringing the number of first- offences committed by Manchester young time entrants to 305 (Table 15). people. The figures in Table 19 for previous years may differ from the last State of the City Table 15 Report, as they have been updated to take into First-time entrants into the Youth Justice System, 2006–13 account information unknown at the time of the last report. As such, the figures for 2012/13 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 are provisional and will most likely increase as First-time entrants 1005 970 842 560 657 431 305 more information is received or recorded by Percentage change year on year –10.1% –3.5% –13.2% –33.3% 17.3% –34% –29% the Youth Offending Service. Source: Youth Offending Service Manchester’s State of the City Report 2013 Place 183
Youth Offending Service (YOS) priorities 2 Reducing reoffending committed by 3 Reducing the use of custody for children 2013/14 children and young people and young people Manchester Youth Offending Service will work Manchester YOS is committed to reducing For some, custody is the most appropriate in partnership and commission providers to crime within our local communities and in option. However, nationally, too many young achieve four key priorities for 2013/14. These are: particular, reducing the number of victims. people whose offences are not serious and The YOS is a key contributor to the Manchester whose behaviour does not pose a risk to the 1 Reducing the number of children and young Crime Strategy and keeping Manchester public are sent to custody, which can severely people entering the criminal justice system residents safe is a key priority for us. When a disrupt their education, chance of employment The YOS will work with Greater Manchester young person offends, we will work together and family support. In Manchester, YOS has Police and other partner agencies to sustain with our partners to address the risks and now developed a new Intensive Supervision the reductions in the number of children and needs that increase the likelihood of and Surveillance Programme, which is offered young people formally entering the criminal reoffending. We will work with providers and to the courts as a possible alternative to justice system. Under the recent Legal Aid and key partners to get those children or young sending young people into custody. This Sentencing for the Punishment of Offenders Act people known to YOS into a full-time school, programme has significantly reduced the (LASPO), there is a new range of out-of-court college, training or employment placement, number sentenced to a period of custody and disposals that will divert children and young as evidence shows this is one of the key factors is also offered as a condition of bail for young people out of the criminal justice system and in building resilience and reducing reoffending people at risk of a custodial remand. ensure that their needs are addressed by other among this age group. agencies. The YOS and GMP are setting up a Under the recent Legal Aid and Sentencing for new triage model to facilitate this arrangement The YOS will continually learn from best the Punishment of Offenders Act (LASPO), all so that opportunities can be sought to provide practice and good outcomes achieved in other remands to custody or secure placements will appropriate early intervention and support to areas, services and organisations so that it can now be funded by the local authority. This has prevent future offending behaviour. bring into our practice more evidence-based given an added emphasis to the need to provide interventions that are proven to be effective robust alternatives to keep young people and with young people. Rigorous enforcement of the public safe in the knowledge that young community sentences or prison licences will people will keep to bail conditions and attend be carried out by case managers when young court when expected. people fail to comply with or breach the terms of their order or licence agreement. Manchester’s State of the City Report 2013 Place 184
Manchester YOS was part of a national pilot 4 Safeguarding all children and young people in the North West Resettlement Consortium, who come into contact with YOS a project with the key purpose of enhancing Children at risk of offending are a vulnerable resettlement outcomes for young people in group and addressing their welfare needs HMYOI Hindley through better collaboration is a key part of preventing offending and with partners. The evaluation was carried reducing the risk of reoffending. Young people out by Salford University and highlighted without stable or suitable accommodation the improvements that had been made by are among the most vulnerable, and in line better joint planning and delivery of services with the Council’s protocol on homeless in a bespoke package for each young person. young people, we will work with the voluntary Improvements in accommodation, education sector to improve accommodation outcomes and employment outcomes were identified for those under 18. In all YOS work we will within the cohort and there was a reduction ensure that the safeguarding needs of young in reoffending after release. This new approach people are addressed and we will aim to will now be introduced for all young people in minimise the likelihood of harm through Manchester who receive custodial sentences. rigorous safeguarding monitoring and support throughout the service. We will continue to support practitioners to understand and respond to the safeguarding challenges they meet and be vigilant for new issues and trends. The YOS will continue to play a role in the Manchester Children’s Safeguarding Board and will ensure that good information-sharing practice is in place so that the operational challenges influence the strategic approach and vice versa. Manchester’s State of the City Report 2013 Place 185
Case study: Ending Gang and Youth Violence gang membership and association to further enhance the problem profile, In 2012 Manchester was one of the 29 areas improving commissioning arrangements chosen by the Home Office to participate in and building capacity within the voluntary a programme to tackle the issue of gang and sector to offer interventions with gang youth violence. The programme Ending Gang members and their families. and Youth Violence (EGYV) recognised that enforcement was not the sole solution to the The Gang and Youth Violence Problem problem and looked at encouraging third-sector Profile was reviewed to address all the issues involvement. The programme was designed identified and ensure that all the improvements with the aim of ensuring that each area had highlighted in the review were addressed. effective structures and responses in place to A Delivery Plan for the Manchester EGYV contribute to the overall aim of EGYV. programme was also developed. The plan enshrines delivery mechanisms and capacity A Home Office-led peer review was undertaken building for the future. Many of the projects to test the robustness and effectiveness of developed under the programme will leave the structures and processes already in place. a legacy for future work to be carried out, Overall, the review concluded that Manchester including toolkits, relevant research and a had considerable strength and leadership, and lessons learned report, which will be compiled a sound ethos and approach to the problem at the end of the programme. across the city; it also identified many examples of good practice. Officers from the Crime and Disorder Partnership Team continue to work with partners involved The Peer Review identified areas in which it in the EGYV programme to progress the key felt Manchester could make improvements findings from the Peer Review. The ongoing to enhance the good work already being work will be governed by the Violent Crime undertaken. These suggestions included Board and through the 2013–16 Strategy. improved training, refined definition of Manchester’s State of the City Report 2013 Place 186
6.6 Fire and Rescue Service Principles: We will operate in accordance with community across the borough, providing 6.6.1 Overview the law and our values, and ensure that safety, advice and education where it is most Greater Manchester Fire and Rescue Service’s sustainability, partnership and diversity run needed, e.g. in schools, care homes and local purpose is to protect and improve the quality through all our activities. community groups. of life of the people in Greater Manchester. Greater Manchester Fire and Rescue Service We are endeavouring to place our seven This is achieved by ensuring that we follow recognises that prevention is the key to community fire stations at the heart of the a number of key aims: improving the quality of life for the communities community and as part of this objective we Prevention: We will engage with Greater of Manchester, and we ensure that fire have undertaken work to create a ‘community Manchester’s communities to inform and prevention activities are at the forefront of room’ at each location. These rooms are educate people how to reduce the risk of fires the services we provide. available for the community and are already and other emergencies, and do all we can to being used by diverse groups such as the prevent crime and disorder. We provide these services as part of a holistic Asian Women’s Group and Christie Hospital. approach to improving quality of life. This Protection: We will influence and regulate the draws us into strong partnerships with other Supporting our prevention activities are our built environment to protect people, property agencies and communities in order to address dedicated Protection team, who continue and the environment from harm. some of the underlying issues that result to ensure that regulated premises comply Response: We will plan and prepare for in people being vulnerable to fire and fire- with their fire safety statutory obligations, emergencies that may happen, and respond related crime, such as drugs, alcohol, infirmity undertaking prosecutions where serious in a high-quality, effective and resilient manner. and antisocial behaviour. As a service and in breaches occur. conjunction with partner agencies we deliver Public value: We will manage risk through a wide range of short, medium and long-term We will always need to respond to emergencies using resources flexibly, efficiently and engagement projects, such as those delivered and provide resilience for terrorist incidents effectively, continuously improving our use through the Prince’s Trust Programme Team. and natural disasters, and to ensure that we of public money in ways the public value. do this in a professional and expedient manner, People: We will work with people with assured We have a dedicated team of 11 Community our seven community fire stations house 13 skills and attitude to deliver high-quality, value- Safety staff, who proactively engage with the fire engines and two specialist units that are for-money services in a positive environment vulnerable and hard-to-reach groups of the available 24 hours per day, seven days per week. for everyone. Manchester’s State of the City Report 2013 Place 187
6.6.2 Fire by type Primary Fires (FDR1) comprise the following Table 16 demonstrates the continued reduction types of fires: of selected types of fire year on year. →→ Accidental primary fires in dwellings Table 16 →→ Primary fires in vehicles caused by arson Fire by type, 2008–2013 →→ Primary fires in unoccupied dwellings Incident type 2008/09 2009/10 2010/11 2011/12 2012/13 caused by arson Accidental dwelling fires 655 608 587 552 484 →→ Primary fires in occupied dwellings caused Deliberate dwelling fires 138 129 109 130 87 by arson Deliberate primary fires 864 684 520 501 396 Deliberate secondary fires 2,285 2,075 1,874 1,766 1,277 →→ Primary fires in workplace establishments Deliberate vehicle fires 510 335 254 208 167 caused by arson Unwanted fire signals 11,582 7,35 4 6,419 1,715 1,639 →→ Deliberate primary fires in dwellings Source: Greater Manchester Fire and Rescue Service Management Information System →→ Accidental primary fires in non-domestic properties.
Deliberate Secondary Fires (FDR3): These are fires that have been deliberately started that do not involve owned property or vehicles; the majority of these fires involve rubbish, waste bins, wheelie bins, rubbish skips etc. Manchester’s State of the City Report 2013 Place 188
6.7 Cultural, leisure and The number of visits to cultural and recreational Manchester City Council continues to promote recreational facilities facilities increased slightly in 2011/12 compared and encourage participation from schools 6.7.1 Visits and participation with the previous year. This includes visits and other educational establishments in its In 2012/13, just over 35million visits were made to Manchester City Council’s cultural and recreational and leisure facilities. In 2012/13 there to Manchester City Council’s cultural and recreational facilities, the Manchester Evening were 317,328 participants from schools, a 2.3% recreational facilities. The number of visits to News Arena, Manchester City Football Club, increase on the previous year (301,084). This libraries decreased by 14.7% in 2012/13 compared and other cultural venues (Table 18). is in line with the increase in overall visits to with 2011/12, while visits to galleries increased by facilities. Libraries saw an increase of 68.5% in 8.8%, with visits to leisure facilities increasing Table 18 participants from this group, while in Galleries slightly by 1.3% (Table 17). Number of visits to cultural and recreational facilities, the number fell by just over one-third compared 2009–12 to the previous year (Table 19). Table 17 Number of visits to Manchester City Council cultural 2009/10 2010/11 2011/12 Table 19 and recreational facilities, 2011-13 41,761,783 41,905,660 42,038,591 Number of participants from schools/other Source: Manchester City Council, All About Audiences, educational groups in Manchester City Council 2011/12 2012/13 Manchester Evening News Arena, and Manchester City cultural and recreational facilities 2011–13 Football Club Manchester City Council 400,195 435,323 Galleries 2011/12 2012/13 Manchester City Council Manchester City Council 32,294,464 32,709,484 21,199 13,841 Leisure Galleries Manchester City Council Manchester City Council 2,274,032 1,939,597 351,659 281,277 Libraries Leisure Source: Manchester City Council Manchester City Council 13,184 22,210 Libraries Source: Manchester City Council Manchester’s State of the City Report 2013 Place 189
Case study: Us-Divas and Manchester’s to split into smaller groups based on ability. This The future for Us-Divas also looks bright Running Network allows every runner to exercise at their own with them targeting and supporting other Manchester City Council’s Running Networks pace with no pressure to keep up with faster running opportunities, such as the Great have now grown to 27, with a mixture of runners. Sessions are also tailored to suit each Manchester Run and Great Run Local. Some workplace and community running groups, ability group, and each individual is encouraged of their members have also been involved all aiming to get the whole city active through and supported to set and achieve their own with a beginners’ walk/run programme for the running. Regardless of age, fitness level, personal goals by the leaders and fellow group Manchester Marathon. aspiration, background or location, Run England members. They also have three separate bases groups are encouraging more people to run, and in north Manchester where they train, including Case study: New mountain biking routes in run more often. All groups are led by qualified Boggart Hole Clough, Plant Hill High School east Manchester Run Leaders through the Leadership in Running and Victoria Avenue Library, and actively target East Manchester is the home of The National Fitness course and are there to support new each local community to get involved. Cycling Centre (NCC) and British Cycling, the runners to achieve their personal targets. sport’s national governing body. 2013 sees the Participants come from a variety of different opening of mountain biking trails in Clayton One Run England group in particular that has backgrounds with many having never Vale nature reserve, and a mountain bike (MTB) helped in getting more people active and feeling previously done any form of exercise due to skills area and pump track in the adjacent Philips good about themselves is Us-Divas, which is a working lifestyles and bringing up families. Park. This is an expansion of the NCC, which group of women of varying ages and abilities Run Leaders have also been recruited already houses the Velodrome, known as ‘the all working together and helping each other from within the group and have a good medal factory’ because of the Olympic medal- to achieve their specific targets. The group understanding of how far each individual has winning track cycling team, that trains there. was formed in July 2012 in response to the come and the barriers they have had to break The world’s first permanent indoor BMX Centre buzz created around the Olympic Games, down in order to get where they are. The was opened there in 2011, along with British starting with one run a week and just a popularity of the group can be put down to the Cycling’s brand-new headquarters. handful of participants. positive experiences of current group members and sharing this with others by word of mouth. 11.5km of MTB trails have been developed in Nine months on, the group is now exercising There have been some individual success stories Clayton Vale, along with a MTB skills area in on six days of the week and regularly seeing within the group and these have led to others Philips Park, where riders can learn and practise 50–60 participants each week. There are five believing they can achieve the same. their MTB skills. The trails are graded to cater for qualified Run Leaders, which allows the group Manchester’s State of the City Report 2013 Place 190
a range of riders, from beginners to expert, and Local schools have received promotional As part of the new MTB development, there there is a section that is accessible to disabled assemblies as well as mountain bike coaching, has been a crackdown on the antisocial usage riders. The trails and skills area are open-access and they will be invited to become part of a of motorbikes in the Vale, which should decline and free of charge, and there are also a variety MTB club when the trails open. St Willibrord’s with the development of the trails programme, of coached sessions that people can access Primary School backs onto the Vale, so they enhancing the quality of life for people in the from the National Cycling Centre trailhead. are developing a MTB school club, due to their area. NCC activities also contribute to tackling The £864,000 development was funded ideal location. antisocial behaviour in the area, including a through partnership with Manchester City youth night called Urban Expression, which Council, British Cycling and Sport England. The National Cycling Centre’s facilities have engages over 100 local youngsters in positive presented unrivalled opportunities for residents activities every Saturday night. Local residents have been consulted in the of east Manchester and beyond to get involved development process, showing overwhelming in cycling opportunities – including track The Clayton Vale MTB development will further support for the trail construction. A range cycling, BMX, and now mountain biking. Local enhance east Manchester as a place where of partners have been involved in a weekly residents have also had the opportunity to visit people choose to live, work and participate steering group with the constructors and fantastic national and international cycling in leisure activities. It provides further project managers, including local councillors, events such as the BMX Supercross World Cup opportunities for people to get involved in Manchester City Council officers, National in April 2013 and Track World Cups. sport and physical activity and has a positive Cycling Centre staff, local police, Friends of impact on their health and wellbeing. The Clayton Vale and Friends of Philips Park groups. The continued expansion of the National development adds to east Manchester’s This ensures that all interested parties are Cycling Centre has brought with it employment excellent sporting offer, which already includes consulted and included in the development and volunteering opportunities. Two Clayton track cycling, BMX, athletics, squash, tennis and ensures ongoing resident involvement. residents have been involved in BMX and football. programmes that have led to them volunteering at the centre. They have both received funding grants from Manchester City Council Sports Development team to gain coaching qualifications that will lead to paid work. Manchester’s State of the City Report 2013 Place 191
Case study: Revolution Cycling Series At this time, track cycling did not attract the While the hosting of recognised federation- national attention that subsequent Olympic backed championships is important for Completed in 1994, the Manchester Velodrome success has brought and Council funding any venue seeking to retain the tag ‘world- was part of the city’s ultimately unsuccessful was successfully sought to underwrite the class’, innovative and exciting events such bid to host the 1996 and 2000 Olympic Games, ambitious initial series. The following years as Revolution can help to create sustainable but was one of the centrepiece venues for the have seen the event attract a gradually business plans for a facility. XVII Commonwealth Games in 2002. The venue increasing number of spectators, and now was the training base for the British Cycling the event achieves near sell-out crowds of team and its reputation has grown with the 4,000 for each of the four meetings of the team’s success in recent years. annual series. With the event free from the requirement of city support, healthy revenue One of the challenges of maintaining world- through ticket sales and secondary spending class sports venues that host elite teams on food and beverages have made this a is establishing a sustainable business plan, profitable venture for the venue. while meeting the needs of those world-class athletes. To address this, in 2003 the Velodrome With the recent opening of the new Sir Chris Trust (which runs the National Cycling Centre, Hoy Velodrome in Glasgow, the Revolution now including the Indoor BMX Track, Clayton Series event has now been staged in Scotland, Vale Mountain Bike Trails and the Velodrome) with a ‘rights fee’ paid to the Velodrome Trust/ collaborated with sports management agency FACE Partnership, seeing further income for FACE Partnership to create an exciting track the venue. In addition, discussions are already cycling event titled The Revolution Series. taking place with a view to the London Based on the principle of showcasing as many Velodrome at Olympic Park becoming host track disciplines as possible in a night of fast- to the series in 2014. paced entertainment free from the constraints of the international federation’s rules, the Revolution Series was in many ways ahead of the field in terms of sporting events. Manchester’s State of the City Report 2013 Place 192
Visits to indoor leisure facilities increased Manchester Galleries enjoyed an increase in However, take up of our core sessions, although in 2012/13, with over 3million visits made to visits in 2012/13 compared to the previous year. still significant, is less than in previous years, the facilities. The number of participants It appears the increase in opening hours has particularly in the study of history. While the from schools and other educational groups had a positive impact on performance. The First number of participants improved in the final also increased. Manchester City Council is Cut exhibition was incredibly popular and was quarter, annual figures show a decrease of just continually working closely with the three shown across both Galleries – several visitors over a third compared to last year. trusts to provide high-quality diverse leisure said they had decided to visit the Gallery of opportunities that engage Manchester’s Costume as a result of seeing the exhibition at There has been a steady decrease in visits to communities in healthy activity. Parks continue the Art Gallery. The daily average for The First libraries since the closure of Central Library in to deliver value for money and show year- Cut was 1,272 visits, the third highest for any 2010 along with the Library Service Review in on-year improvement. This is the result of a exhibition since reopening after Kylie (1,345) July 2011, which led to a considerable decrease reduced budget, more efficient and effective and 11 Rooms (1,824). in footfall. This trend is likely to continue until use of staff resources, new ways of delivering Central Library reopens in 2014. Encouragingly, improved services, and fostering strong Galleries school visits show activity from there was a significant increase in participation partnership working with Friends of Parks targeting Manchester wards including from schools through educational visits. user groups to deliver joint initiatives. priority wards, and the team is working hard Performance in 2011/12 was largely impacted to boost engagement with schools in spite upon by the service redesign undertaken in Manchester’s parks and open spaces have of challenging circumstances in the formal libraries, as well as the outcome of the Library continued to improve, with Green Flags learning sector and having less resources to Service Review. Therefore, the improvement in attained at 38 sites across the city. This year chase this market. Changes to the national performance this year may be due to the new will see the pilot of a Manchester Standard, curriculum are having an impact on museums model becoming embedded, with staff working which will be introduced to our portfolio of and galleries throughout England. Manchester hard with schools and other educational facilities 165+ parks and will be tailored to concentrate City Galleries is having more success in working to promote library services across the city. on the aspects of quality that are important to with the city’s schools on specific projects that Manchester and our residents. To ensure that involve deep work with classes and year groups, A new and extended Central Library will reopen we maintain our understanding of quality we sometimes even whole-school projects. This in 2014 after a programme of renovation will continue to apply for Green Flag Awards has created other benefits for school pupils and refurbishment. Restoring the Grade II* at a selected number of sites. such as the achievement of an Arts Award. listed building has given the opportunity to Manchester’s State of the City Report 2013 Place 193
reshape the way library, information and The transformative vision for Central Library is archive services are delivered in Manchester. to broaden its reach to reassert its role at the The new library will provide the Archives+ heart of Manchester’s communities. Before its service, a partnership between key archive closure, the ratio of publicly accessible space to providers in the city, with more space available back of house was 30:70. After reopening, this for customers and visitors than ever before. will be reversed, with the public able to directly A socially inclusive range of services will be access 70% of the building. The whole fourth established, removing barriers to participation, floor will be public space, enabling access to a and fully reflecting the cultural and social broad range of reference collections that was diversity of Manchester and the north west. not previously possible. The change of ethos is underpinned by changes to service delivery. The use of self-service technology will allow staff to floor-walk and interact more directly with customers, with an emphasis on excellent customer service. Improved access to the new circulation core, new ground-floor access and improved welfare facilities will greatly improve and enhance the customer experience. The transformation is supported by better systems, new technologies and a range of customer- focused service improvements. This form of Channel Shift is cost-effective, convenient and empowering for customers who want easier, faster access to information and to remotely manage their library accounts. Manchester’s State of the City Report 2013 Place 194
Case study: Manchester Youth Music Hub Delivery partners already signed up to Cultural priorities 2012/13 participate include the Hallé and Camerata →→ Increase the range of cultural activities MY HUB is the new partnership delivering Orchestras, Z-Arts, Drake Music, Live Music accessible by all to improve the health music education and wider music opportunities Now!, The Bridgewater Hall, Manchester and civic pride of Manchester residents, for children and young people in the city. The Art Gallery, Manchester Jazz Festival and including older people. Hub is funded through DfE and the grant Manchester Metropolitan University. →→ Provide Manchester’s children, young relationship is managed by the Arts Council. people and their families with increased The MY HUB website was launched opportunities to experience and influence One Education’s Music Service has been recently, providing information about music high-quality, positive, cultural and commissioned by the Council to deliver opportunities across the city for children and recreational activities. commitments in the Government’s new young people, parents and carers and schools: National Plan for Music to ensure that all http://www.myhub.org.uk/about →→ Continue to support the cultural economy, children and young people have opportunities including the creative and digital industries. to learn an instrument, sing and experience MY HUB will contribute to Manchester’s Identify and encourage new opportunities music in and outside of school. Community Strategy’s aim for people to for skills development and pathways into reach their full potential in education, skills employment in the cultural and creative The Council is working with Children’s Services, and employment through improving access sectors for Manchester residents. Royal Northern College of Music and Brighter and progression routes in music, as well as →→ Maintain and develop our strategic Sound on the strategic development of the nurturing young people’s skills, talents and relationships with cultural partner Hub, including engaging with the wider music aspirations. organisations. Support the sustainability sector, identifying new funding avenues and and growth of the sector’s infrastructure developing opportunities for young people to and attract investment to ensure the access and influence the city’s music offer. best outcomes and services for Manchester’s residents. Manchester’s State of the City Report 2013 Place 195
Case study: Wythenshawe Hall reopens feedback and fond reminiscences from local Plans for Open Days in 2013 include a its doors with help from the community people on being able to access a well-loved Garden Party in June, a Tudor living history landmark again were encouraging and clearly re-enactment weekend in July, and a full “It’s a fun place – my heartbeat is pounding heartfelt. More than 100 people signed up programme of cultural and artistic activities because it is open and I am overjoyed.” to become a ‘Friend of Wythenshawe Hall’. during the Wythenshawe Games. Niall, age 8 The Friends of Wythenshawe Hall group We are building on the enthusiasm, passion Wythenshawe Hall, the 500-year-old former was formed as a constituted group after the and commitment of the Friends group by home of the Tatton family, is a well-loved Wythenshawe Games and, working with working with them to develop and submit a landmark in the Wythenshawe area, and CCS officers, a programme of Open Days bid for money from the Heritage Lottery Fund reopening it to the public and reactivating a was established. These have been held once to help us build the capacity to support this community heritage asset was one of the key a month, using volunteers from the Friends community venture, and contribute to opening aims of the Council’s Community and Cultural group to help open the Hall. Each Open Day this attraction for all to enjoy. Services (CCS) when the department took over has activities around a theme. For instance, managing the building in 2012, as part of our goal February’s Open Day was themed ‘Love Your of building neighbourhoods of choice in the city. Hall’, and visitors were encouraged to commit their memories of Wythenshawe Hall and Park The plan was to form a Friends of to video in a ‘Big Brother’-style diary room, and Wythenshawe Hall group to help realise this in verse form on a poetry wall with the help of ambition, and the hosting of the Wythenshawe Manchester poet Mike Garry. There have been Games in July 2012 in Wythenshawe Park was over 1,500 visitors to these Open Days through the ideal opportunity to launch a publicity the winter months, with more than 500 hours and recruitment drive. The Hall was open of volunteer time being spent preparing the throughout the nine days of the Games, hosting Hall and meeting the public. cultural and artistic activities to complement the sporting events taking place in the Park, and giving a first chance in several years for the public to look inside. This was exceptionally well received with over 9,000 visitors, and the Manchester’s State of the City Report 2013 Place 196
Case study: The Culture Bash →→ Liquorice Allsorts: Coming in all shapes and All the information collated through the Bash* sizes but packaged and paid for together. has also directly contributed towards the The Culture Bash is the annual conference that What’s the role of collaborative marketing future work of the Council Culture Team and is organised by Manchester City Council and and ticketing in the cultural sector? the Cultural Partnership. This event not only brings together key partners from across the allowed local organisations to discuss and →→ Scary Spiders: Do you understand the full cultural sector. This year’s event was held at address key local issues, but also provided a web of networks in Manchester’s Cultural the Chinese Arts Centre and provided a great forum to strengthen local partnerships and sector? Tell us what networks you belong to. forum to discuss ideas for the future, to address individual organisations. issues facing the sector, and to find new and →→ White mice: What are the issues we should innovative solutions. Given the extent of recent be talking about? Post your thoughts with What people said: changes experienced both within the sector the elephant in the room. “Rousing speech from Maria Balshaw kicks off the and in the wider economy, it was designed to afternoon’s proceedings at Culture Bash!” →→ Dolly Mixtures: What are the skills gaps in be more engaging and responsive to the needs the sector? Do you need specialist support of the local sector, with a focus on workshops “Great to see so much enthusiasm and meaningful or do you have a skill to share with other rather than formal presentations. debate around the state of cultural play in the city.” organisations? Use our skills matrix to identify the gaps and find the right partner The informal and vibrant event addressed “Had five conversations over cracking lunch that to help you. serious issues, including workshops, mapping could have taken me a year to have otherwise. My and consultations all branded and packaged The event was attended by 93 delegates kind of networking.” through a fun pick ’n’ mix style, including: (excluding support staff) representing 55 local cultural organisations, 50 of which were “Revelling in the feeling of being well and truly bashed →→ Jelly Babies to Jelly Tots: From Governance front-line delivery organisations. These figures today... lots of buzzing ideas to follow up and make to Giving, how do small organisations cope are largely similar to previous conferences; something happen.” in a changing world, get stable on their feet however, the Bash was delivered on 40% of the and keep on growing? previous budgets and delivered much better “Well done to all at #culturebash; well attended, well →→ Flying Saucers and Jumbo Jets: Beyond value for money for the event itself. organised and well-steered discussion. A pity I missed carbon footprint, is the cultural sector doing the morning session – more please.” everything it can to be environmentally sustainable? “Wish I could be at #culturebash in Manchester today.” Manchester’s State of the City Report 2013 Place 197
Case study: Culture Vultures in east total – are getting together monthly and they communicate via the website and at Manchester – See it! Say it! Do it! will now begin closer dialogue with some of the special joint happenings. It is supported by city’s flagship venues, also organising further the Greater Manchester Arts Officer’s Network See it! Say it! Do it! is all about stimulating visits, thinking about local arts provision and through AGMA’s Grant Scheme and the Arts conversations and connections between the recording their experiences, which they will be Council England Grants for the Arts and is city’s fantastic arts and heritage organisations able to share at www.seeitsayitdoit.com. being delivered by Let’s Go Global, a creative and residents who aren’t taking advantage technology and arts organisation based at of their services at the moment. It’s about See it! Say it! Do it! will contribute to MediaCityUK. residents knowing what’s on offer and how to Manchester’s Community Strategy’s themes: access it. It’s about encouraging them to talk neighbourhoods of choice; reaching full People are talking already: about their experiences – digitally and verbally – potential in education and employment by “The culture offer is enormous and it is difficult to and seeing their voices having an influence. It’s stimulating and supporting more local, high- access information and to know about everything about residents igniting their creative spark and quality arts and cultural provision; encouraging that is going on.” participating in, organising and spreading the more engagement in the city centre; and “There isn’t enough information available in local word about the great arts and culture! providing opportunities to volunteer, discover centres where the groups meet.” new creative talents, and learn digital and So far, 120 people from eight local groups, project management skills. The initiative is also “Brochures that are vibrant, busy, with strong, simple including young people, adult English Language a response to Manchester Cultural Partnership’s images and messages are attractive – unlike those students, parents and children, adults with Cultural Ambition strategy’s Community that had too much text on the front!” learning difficulties and community volunteers, Inspired theme: providing communities with “It was really good, for all of us...even now the kids have taken part. They have been busy analysing real opportunities to develop the cultural offer talk about it” the city’s cultural offer – discussing the publicity, and build an enhanced sense of neighbourhood of a visit to Museum of Science and Industry, 4D cinema what’s on offer, how to get there and choosing pride and identity. venues to visit!. Among others, they have been “We got to meet new people that made you laugh” to Contact, the Palace Theatre, The National See it! Say it! Do it! is a collaboration between about a drama drop in session at Contact Football Museum, Manchester Museum Manchester, Stockport and Trafford Councils, “I’d like to do for the next cultural visit with the of Science and Industry, and The Lowry. with activity taking place in each authority and group about British histories” following a visit to the Representatives from all these groups – 25 in opportunities for residents from all three to Imperial War Museum North Manchester’s State of the City Report 2013 Place 198
Acronyms AAACM – All Age, All Cause Mortality DVPO – Domestic Violence Protection Order GP – General Practitioner AAWT – Annual Average Weekday Traffic DWP – Department for Work and Pensions GVA – Gross Value Added ADASS – Association of Directors of Social Services EBP – Environmental Business Pledge HESA – Higher Education Statistics Authority AGMA – Association of Greater Manchester ECO – Energy Company Obligation HFAS – Highways Forecasting and Analytical Services Authorities EMG – Ethnic Minority Group HMR – Housing Market Renewal ALMO – Arms-Length Management Organisation ERDF – European Regional Development Fund HQN – Housing Quality Network ASB – Antisocial Behaviour ESA – Employment and Support Allowance IAC – Intensive Alternative to Custody ASBO – Antisocial Behaviour Order ESOL – English for Speakers of Other Languages IB – Incapacity Benefit ATOC – Association of Train Operating Companies ETE – Education, Training or Employment IMD – Index of Multiple Deprivation AURN – Automatic Urban and Rural Network EU – European Union IPS – International Passenger Survey BME – Black and Minority Ethnic group FA – Football Association ISS – Intensive Supervision and Surveillance C2CC – Care to Change Council FIFA – Fédération Internationale de Football IT – Information Technology CA – Combined Authority Association JCP – Jobcentre Plus CAADA – Co-ordinated Action Against Domestic Abuse FTE – First-Time Entrants JSA – Jobseeker’s Allowance CCG – Clinical Commissioning Group GCSE – General Certificate of Secondary Education JSNA – Joint Strategic Needs Assessment CCS – Community and Cultural Services GI – Green Infrastructure KSI – Killed or Seriously Injured CERT – Carbon Energy Reduction Target GM – Greater Manchester LCEGS – Low-carbon goods and services CLG – Communities and Local Government GMAON – Greater Manchester Arts Officer Network LEA – Local Economic Assessment
CO2 – Carbon Dioxide GMFM – Greater Manchester Forecasting Model LEP – Local Enterprise Partnership CRASBO – Criminal Antisocial Behaviour Order GMLOG – Greater Manchester Culture and Leisure LNR – Local Nature Reserve CSP – Community Safety Partnership Officers’ Group LOCOG – London Organising Committee of the CVD – Cardiovascular Disease GMLPN – Greater Manchester Learning Provider Olympic and Paralympic Games DASH – Domestic Abuse, Stalking and Harassment Network LPIS – Lone Parents claiming Income Support DECC – Department of Energy and Climate Change GMLTP – Greater Manchester Local Transport Plan LSOA – Lower Super Output Area DfT – Department for Transport GMP – Greater Manchester Police LSTF – Local Sustainable Transport Fund DHR – Domestic Homicide Reviews GMS – Greater Manchester Strategy M:ACF – Manchester: A Certain Future DVPN – Domestic Violence Protection Notice GNC – Guinness Northern Counties MACC – Manchester Alliance for Community Care Manchester’s State of the City Report 2013 Place 199
MadLab – Manchester Digital Laboratory NMTF – National Market Traders’ Federation µg/m³ – microgram per cubic metre
MARAC – Multiagency Risk Assessment Conference NO2 – Nitrogen Dioxide VCS – Voluntary and Community Sector MBC – Metropolitan Borough Council NVQ – National Vocational Qualification VE – Volunteering England MDDA – Manchester Digital Development Agency Ofsted – Office for Standards in Education, Children’s YOI – Youth Offenders Institute MEV – Manchester Events Volunteers Services and Skills YOS – Youth Offending Service MIER – Manchester Independent Economic Review ONS – Office for National Statistics MIF – Manchester Investment Fund OPCC – Office of the Police and Crime Commissioner MLA – Museums, Libraries and Archives PCT – Primary Care Trust MMHSCT – Manchester Mental Health and Social PFI – Private Finance Initiative
Care Trust PM10 – Particulate Matter up to 10 micrometers in size MOSI – Museum of Science and Industry PSR – Public Service Reform MSAB – Manchester Safeguarding Adults Board PVM – People’s Voice Media MSCB – Manchester Safeguarding Children Board RHP – Regional Housing Pot MVSB – Manchester Volunteer Sports Bureau RHS – Royal Horticultural Society MYE – Mid Year Estimate RTC – Road Traffic Collision NABMA – National Association of British Market SDVC – Specialist Domestic Violence Court Authorities SEMMMS – South East Manchester Multi-modal NCC – National Cycling Centre Scheme NCMP – National Child Measurement Programme SME – Small and medium-sized enterprise NCP – National Car Parks SNPP – Subnational Population Projections NEET – Not in Education, Employment or Training SRF – Strategic Regeneration Framework NERC – Natural Environment and Rural Communities STEAM – Scarborough Tourism Economic Activity NFM – National Football Museum Monitor NHS – National Health Service TB – Tuberculosis NINo – National Insurance number TfGM – Transport for Greater Manchester NMRT – North Manchester Regeneration Team TFU – Troubled Families Unit NMSRF – North Manchester Strategic Regeneration THCT – Town Hall Complex Transformation Framework TWA – Transport and Works Act