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FPDS v7.0 UPDATE INTRODUCTION

Emergency Dispatch 7.0 Update Guide VERSION The International Academy’s EFD Protocol™

FIRE PRIORITY DISPATCH SYSTEM ™

FPDS v7.0 FULL VERSION UPDATE

Over 200 New Changes

Described Inside The International Academy of EFD 110 South Regent Street, 8th Floor Salt Lake City, UT 84111 United States of America Phone: 800-960-6236 801-359-6916 Fax: 801-359-0996 Email: [email protected] Web: www.emergencydispatch.org Priority Dispatch Corp. 110 South Regent Street, Suite 500 Salt Lake City, UT 84111 United States of America Phone: 800-363-9127 801-363-9127 Fax: 801-363-9144 Email: [email protected] Web: www.prioritydispatch.net © 2018 IAED ThisUpdate Guide for the Academy’s Fire Priority Dispatch System™ and the intellectual property described in it are copyrighted, with all rights reserved. Under applicable national and international copyright laws as well as laws and conventions covering intellectual property rights, this book and the intellectual property it describes or demonstrates may not be reproduced, distributed, publicly displayed, or copied, nor anything derived from it, in whole or in part, without the prior express and written consent of Priority Dispatch Corp. Copyrights, patents, and other intellectual property rights protections will be enforced against suppliers and users of unlicensed copies and derivative works. This book cannot be re-used or re-sold and may not be used by unlicensed parties. The use of® represents a registered trademark of Priority Dispatch Corp. and/or the International Academies of Emergency Dispatch. Trademarks include, but are not limited to, Emergency Fire Dispatch(er), Fire Priority Dispatch System, FPDS®, International Academies of Emergency Dispatch®, International Academy of Emergency Fire Dispatch®, Medical Priority Dispatch System, MPDS®, Police Priority Dispatch System, PPDS®, Priority Dispatch Corp., ProQA®, the flame logo, and the IAEFD compass logo, including the corresponding acronyms or spelled-out terms for any of the above. The content of this book is furnished for informational use only and is subject to change without notice. The copyright holders and authors assume no responsibility of liability for any errors, omissions, or inaccuracies within this book. The FPDS is protected by U.S. Patents 8,417,533; 9,319,859. Other U.S. and international patents pending. Original FPDS copyright established in August 2000. Subsequent editions and supporting material copyrighted as issued. FPDS v7.0 UPDATE INTRODUCTION Emergency Fire Dispatch Update Guide FPDS v7.0 Introduction The new Fire Priority Dispatch System™ (FPDS®) version 7.0 is designed to send a more informed response earlier in the caller interrogation. This update brings several new dimensions to Emergency Fire Dispatch since the original release of the FPDS in 2000, including more specific suffixes, earlier send points, and clearer definitions. These revisions represent a continued desire to uphold and improve upon our standards of excellence regarding caller, bystander, and responder safety. The College of Fellows of the International Academy of Emergency Fire Dispatch® (IAEFD™) alone has the right to modify the core protocol content of the FPDS. Users of the FPDS are encouraged to submit Proposals for Change (PFCs) to be carefully considered by the Fire Council of Standards on behalf of the College of Fellows. The Council of Standards analyzes new research and evolving standards of practice from the fire community to determine which proposals should be accepted and how to best implement them.

Quick Overview—Updates in v7.0 • Protocol 53: Service Call has been reworked to simplify dispatching for the EFD and includes two new Key Question sequences and new special definition suffixes for SERVICE CALL and Urgent SERVICE CALL. • New Special Definition suffixes for Mass Casualty Incident (MCI) have been added on Protocol 57: Explosions and Protocol 61: HAZMAT. • The Essential Information section has been renamed Description Essentials to better match the language used in the Medical and Police disciplines. In addition, new Description Essential symbols and question sequences for Equipment/ Supplies, Subject’s Outdoor/Backcountry Experience, Lost Person, and Clothing have been added in correlation with several of the new Chief Complaint Protocols. • New Protocol 78: Backcountry Rescue has been added for callers trapped in an avalanche, high angle terrain, or an inaccessible area. • New Protocol 79: Lost Person has been added for gathering as much information as possible about a lost person and where they might be located.

© 2018 IAED 1 INTRODUCTION FPDS v7.0 UPDATE • New Protocol 80: Outside Tank Fire was split from Protocol 67: Outdoor Fire and specifically addresses natural and LP gas tank . • New Protocol 81: Sinking Vehicle/Vehicle in Floodwater was split from Protocol 72: Water/Ice/Mud Rescue and specifically addresses calls for sinking vehicles and vehicles in floodwater. • New Protocol 82: Vegetation/Wildland/Brush/Grass Fire was split from Protocol 67: Outdoor Fire and specifically addresses situations where vegetation, brush, or grass is on fire. • New Protocol 83: Weather/Disaster Situations has been added for large scale weather and disaster situations. • Protocol A: Water Rescue has a new panel A-1d that provides instructions for callers in a sinking vehicle who cannot swim. • The “Flood” panel on Protocol A: Water Rescue has been renamed “Floodwaters” and now includes additional instructions for floodwaters in a building or structure. New instructions for a stranded person who is not threatened have also been added. • New Protocol B: Building Evacuation and Health/Life Safety has been added. These instructions include building evacuation, assisting a caller trapped in a building fire, assisting a caller who is in danger but is not trapped, helping a person on fire, and how to shut off a gas meter/tank. • New Protocol C: Backcountry Hazards has been added. These instructions include how to find and rescue a person buried in an avalanche, how to safely anchor someone in a high angle rescue situation, and general survival instructions. • New Protocol D: USAR/Vehicle and Other Hazards has been added. These instructions include what to do in a HAZMAT situation; what to do when trapped in a confined space, structure collapse, or trench; how to escape being locked in a trunk; what to do if your vehicle is on fire or if electrical wires are in contact with a vehicle on fire; and what to do if a bomb or suspicious package is found. • The Pre-Arrival Instructions for Chemical Suicide have been moved from Protocol D to Protocol E. • The Pre-Arrival Instructions for Tunnel Fire have been moved from Protocol C to Protocol F. • New Protocol G: Wildland Fire Hazards has been added. These instructions include how to escape from a wildland fire and how to prepare when a wildland fire is approaching. • Instruction panels “Control Bleeding” and “Burn Treatment” have been added to Protocol X: Case Exit.

2 © 2018 IAED FPDS v7.0 UPDATE INTRODUCTION Using this Guide This Update Guide details each change in FPDS v7.0 and the rationale behind it. For easy reference, this guide is divided into four sections: 1. Determinant Code Conversion Guide. This section lists all of the new, modified, or reassigned determinants and suffixes, which aids agencies in updating and assigning an appropriate response for each Determinant Code. 2. ProQA Only Changes. This section explains the Sub-Chief Complaint Selection Tree, Smart DLS Links, and Smart AIs. 3. Multi-Protocol Changes. This section details those changes that affect multiple protocols. The protocols affected by each change are listed, and each change is assigned a letter to refer back to it. 4. Changes to Individual Protocols. This section presents an exhaustive list of the significant changes to each protocol in the FPDS. Multi-Protocol Changes affecting each protocol are also referenced here with the letter listed under the previous section to refer back to them. The FPDS is distributed as both a printed flip card system and a software system—ProQA. For ease of reference, this guide details the changes and improvements to the Fire Priority Dispatch System in its printed form unless specified otherwise. The ProQA software uses the same area designations as the cards. However, due to ProQA’s ability to automate much of the calltaking process, specific numbered identifiers and sequences may differ.

Making the Change The IAEFD and its contract management organization, Priority Dispatch Corp.™ (PDC™), are committed to making your switch to FPDS v7.0 as simple as possible. There are many ways for you to obtain assistance. For software/technical assistance, contact PDC Technical Support at 1-866-777-3911 (toll free), 801-363-9127 (local/international), or [email protected]. For questions regarding protocol content or application, email the IAEFD at [email protected]. For assistance with implementing FPDS v7.0 in your agency or for any other question, please contact your PDC client service representative at 800-363-9127 (toll free) or 801-363-9127 (local/international).

© 2018 IAED 3 DETERMINANT CODE CONVERSION GUIDE FPDS v7.0 UPDATE Determinant Code Conversion Guide To update your response assignments, use the following table to locate the Determinant Code changes from FPDS v6.1 to v7.0. You will need to modify or assign an appropriate response for each changed or new Determinant Code and/or suffix. Column 1. This column lists the changing v6.1 Determinant Codes or suffixes. Column 2. This column shows the change that has been made to the Determinant Descriptor or suffix.

The Determinant Descriptor is assigned to the = same Determinant Code, or the suffix is still assigned to the same letter. The Determinant Descriptor has been assigned to a a new Determinant Code, or the suffix has been assigned to a new letter. new The Determinant Descriptor/suffix is new. removed The Determinant Descriptor/suffix has been removed. Column 3. This column lists the v7.0 Determinant Code to which the Determinant Descriptor is now assigned. New suffix letters are also listed in this column. Column 4. This column lists any changes/modifications to the Determinant Descriptor. New or changing suffixes are also listed in this column. Code/ v6.1 Suffix v7.0 Determinant Descriptor/Suffix Changes Changes Protocol 51: Aircraft Emergency COASTAL water aircraft emergency a 51-D-4 = 51-D-4 COASTAL water crash INLAND water aircraft emergency a 51-D-5 = 51-D-5 INLAND water crash OCEANIC water aircraft emergency a 51-D-6 = 51-D-6 OCEANIC water crash Aircraft incoming – full emergency 51-C-1 = 51-C-1 (ALERT II) a Aircraft incoming (ALERT II)

4 © 2018 IAED FPDS v7.0 UPDATE DETERMINANT CODE CONVERSION GUIDE

Aircraft incoming – minor emergency 51-C-2 = 51-C-2 (ALERT I) a Aircraft incoming (ALERT I) – new suffix A Airship/Blimp – new suffix B Hot air balloon – new suffix H Helicopter – new suffix T LIGHT Protocol 52: Alarms – new suffix D Carbon dioxide – new suffix L Duct detector Protocol 53: Service Call Locked in/out of building (medical 53-B-2 removed – assistance) Locked in/out of building (unknown 53-B-3 removed – medical assistance) 53-B-4 removed – CITIZEN ASSIST (medical assistance) SERVICE CALL (medical assistance)a 53-B-5 a 53-B-3 SERVICE CALL with medical assistance (a through j or r through z) Unknown/Other situation (medical 53-B-6 removed – assistance) – new 53-B-2 Welfare check – new 53-B-4 Urgent SERVICE CALL (a through j) Locked in/out of building (non-medical 53-A-1 = 53-A-1 assistance)a Locked in/out of building 53-A-2 removed – CITIZEN ASSIST (non-medical assistance) – new 53-A-2 Lift assist SERVICE CALLa SERVICE CALL 53-A-5 = 53-A-5 (r through z) 53-c-6 a 53-c-7 Other – new 53-c-6 Flooded/Water in roadway – new suffix a Locally defined suffix a – new suffix b Locally defined suffix b – new suffix c Locally defined suffix c – new suffix d Locally defined suffix d – new suffix e Locally defined suffix e

© 2018 IAED 5 DETERMINANT CODE CONVERSION GUIDE FPDS v7.0 UPDATE

– new suffix f Locally defined suffix f – new suffix g Locally defined suffix g – new suffix h Locally defined suffix h – new suffix i Locally defined suffix i – new suffix j Locally defined suffix j – new suffix r Locally defined suffix r – new suffix s Locally defined suffix s – new suffix t Locally defined suffix t – new suffix u Locally defined suffix u – new suffix v Locally defined suffix v – new suffix w Locally defined suffix w – new suffix x Locally defined suffix x – new suffix y Locally defined suffix y – new suffix z Locally defined suffix z Protocol 54: Confined Space/Structure Collapse ENTRAPMENT (confirmed)a 54-D-1 = 54-D-1 ENTRAPMENT/TRAPPED (confirmed) ENTRAPMENT (confirmed) with hazardous materialsa 54-D-2 = 54-D-2 ENTRAPMENT/TRAPPED (confirmed) with hazardous materials ENTRAPMENT (unconfirmed) with hazardous materialsa 54-C-1 = 54-C-1 ENTRAPMENT/TRAPPED (unconfirmed) with hazardous materials ENTRAPMENT (unconfirmed)a 54-B-1 = 54-B-1 ENTRAPMENT/TRAPPED (unconfirmed) suffix A removed – Avalanche suffix M = suffix M Mudslidea Landslide/Mudslide Protocol 55: Electrical Hazard – new 55-C-3 Substation/Distribution station Underground electrical problem (vault/ – new 55-C-4 manhole) – new 55-C-5 Solar farm – new suffix N Person in contact with electrical hazard

6 © 2018 IAED FPDS v7.0 UPDATE DETERMINANT CODE CONVERSION GUIDE

Person in contact with electrical hazard – new suffix S and single injured person Person in contact with electrical hazard – new suffix T and multiple injured persons – new suffix P People in danger – new suffix A Animals – new suffix B Buildings (non-residential) – new suffix O Other – new suffix R Residential – new suffix U Unknown – new suffix V Vehicle Protocol 56: Elevator/Escalator Incident Escalator ENTRAPMENT with injuries 56-D-1 = 56-D-1 a Escalator ENTRAPMENT/TRAPPED with injuries Escalator ENTRAPMENT without 56-B-2 = 56-B-2 injuries a Escalator ENTRAPMENT/ TRAPPED without injuries – new 56-A-2 Elevator alarm Protocol 57: Explosion Large NON-DWELLING building/ structure (barn, storage building)a 57-D-7 = 57-D-7 LARGE NON-DWELLING building/ structure Small NON-DWELLING building/ structure (shed, detached garage)a 57-D-8 = 57-D-8 SMALL NON-DWELLING building/ structure 57-B-1 a 57-C-1 Other vehicle explosion – new 57-C-2 Open area – new 57-C-3 Manhole (cover/underground vault) 57-B-2 a 57-B-1 Other explosion 57-B-3 a 57-B-2 Unknown situation (investigation) suffix X a suffix V Single injured person suffix Y a suffix W Multiple injured persons

© 2018 IAED 7 DETERMINANT CODE CONVERSION GUIDE FPDS v7.0 UPDATE

– new suffix X MCI Level 1 – new suffix Y MCI Level 2 – new suffix Z MCI Level 3 Protocol 58: Extrication/Entrapment ENTRAPMENT (except PERIPHERAL, finger, or toe)a ENTRAPMENT/ 58-D-1 = 58-D-1 TRAPPED (head, trunk/torso/chest, upper arm, upper leg) ENTRAPMENT/TRAPPED (unknown body – new 58-C-1 part) ENTRAPMENT (PERIPHERAL only)a 58-B-1 = 58-B-1 ENTRAPMENT/TRAPPED (hand, wrist, forearm, foot, lower leg) ENTRAPMENT/TRAPPED (NON- – new 58-B-3 THREATENED) ENTRAPMENT (finger or toe)a 58-A-1 = 58-A-1 ENTRAPMENT/TRAPPED (finger, toe, hair) – new 58-A-2 No longer trapped with injuries No longer trappeda No longer 58-c-1 = 58-c-1 trapped (no/unknown injuries) Protocol 60: Gas Leak/Gas Odor (Natural and LP Gases) Transmission/Distribution (main/service) – new 60-C-4 pipeline – new 60-C-5 High-pressure line – new 60-B-4 Unknown situation (investigation) Protocol 61: HAZMAT In or near WATERWAYa 61-D-1 = 61-D-1 UNCONTAINED in/near OTHER WATERWAY 61-D-3 removed – UNCONTAINED illegal drug lab – new 61-D-3 COASTAL water 61-D-4 removed – UNCONTAINED chemical suicide – new 61-D-4 INLAND water – new 61-D-5 OCEANIC water – new 61-D-6 Sewer/Drain 61-C-2 removed – CONTAINED illegal drug lab

8 © 2018 IAED FPDS v7.0 UPDATE DETERMINANT CODE CONVERSION GUIDE

CONTAINED in/near OTHER – new 61-C-2 WATERWAY 61-C-3 removed – CONTAINED chemical suicide suffix C removed – Chemical suffix B removed – Biological suffix R removed – Radiological suffix N removed – Nuclear suffix U removed – Unknown – new suffix D Drug lab – new suffix S Chemical suicide – new suffix V Single sick/injured person – new suffix W Multiple sick/injured persons – new suffix X MCI Level 1 – new suffix Y MCI Level 2 – new suffix Z MCI Level 3 Protocol 62: High Angle Rescue HIGH ANGLE rescue with unknown – new 62-D-5 number of injuries – new 62-C-1 Unknown situation (suicidal with injuries) Protocol 63: Lightning Strike (Investigation) Outdoor venue (sporting event/concert/ – new 63-C-5 campground) Large NON-DWELLING building/ structure (barn, storage building)a 63-B-2 = 63-B-2 LARGE NON-DWELLING building/ structure Small NON-DWELLING building/ structure (shed, detached garage)a 63-B-3 = 63-B-3 SMALL NON-DWELLING building/ structure Unknown situation (investigation)a 63-B-7 = 63-B-7 Unknown situation (investigation)/ Unknown building type Protocol 64: Marine/Boat Fire – new 64-B-2 Unknown situation (investigation)

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Protocol 66: Odor (Strange/Unknown) Unknown situation (investigation) with sick – new 66-B-1 person(s) – new 66-A-3 Unknown situation (investigation) Protocol 67: Outside Fire 67-D-1 removed – WILDLAND fire 67-D-2 removed – LARGE BRUSH/GRASS fire – new 67-D-1 LARGE ELEVATED structures 67-D-3 a 67-D-2 LARGE OUTSIDE fire LARGE OUTSIDE fire with hazardous 67-D-4 a 67-D-3 materials 67-D-5 removed – Refinery/Tank farm/ storage 67-C-1 removed – SMALL BRUSH/GRASS fire – new 67-C-1 SMALL ELEVATED structures 67-A-1 removed – Transformer (wire or pole) Extinguished firea Extinguished fire 67-A-2 a 67-A-1 (1st/2nd party) 67-c-1 removed – Controlled burn – new suffix T Trapped suffix P = suffix P Peoplea People in danger Protocol 68: Investigation (Outside) – new 68-A-3 Unknown situation (investigation) Protocol 69: Structure Fire 69-E-7 removed – Large NON-DWELLING building/ structure (barn, storage building)a 69-E-8 a 69-E-7 LARGE NON-DWELLING building/ structure Small NON-DWELLING building/ structure (shed, detached garage)a 69-E-9 a 69-E-8 SMALL NON-DWELLING building/ structure Mobile home, house trailer, portable 69-E-10 a 69-E-9 office 69-E-11 a 69-E-10 Building/Structure over water 69-E-12 a 69-E-11 Unknown building/structure type

10 © 2018 IAED FPDS v7.0 UPDATE DETERMINANT CODE CONVERSION GUIDE

69-D-7 removed – Chimney Large NON-DWELLING building/ structure (barn, storage building)a 69-D-8 a 69-D-7 LARGE NON-DWELLING building/ structure Small NON-DWELLING building/ structure (shed, detached garage)a 69-D-9 a 69-D-8 SMALL NON-DWELLING building/ structure Mobile home, house trailer, portable 69-D-10 a 69-D-9 office 69-D-11 a 69-D-10 Building/Structure over water 69-D-12 a 69-D-11 Unknown building/structure type 69-C-1 removed – Appliance (contained) 69-C-2 removed – Extinguished fire suffix I a suffix X Single injured person suffix J a suffix Y Multiple injured persons – new suffix A Appliance (contained) – new suffix C Chimney – new suffix E Extinguished fire (1st/2nd party) – new suffix L Electrical problem Protocol 70: Train and Rail Collision/Derailment Person trapped by train (no collision/ 70-D-1 = 70-D-1 derailment)a Person trapped/struck by train (no collision/derailment) suffix T = suffix T Trolleya Trolley/Streetcar Protocol 71: Vehicle Fire – new 71-E-1 Vehicle fire (occupants trapped) Vehicle fire in PARKING GARAGE 71-C-2 = 71-C-2 (PARKADE)a Vehicle fire in PARKING GARAGE 71-B-3 COMMERCIAL vehicle (extinguished) LARGE FUEL/FIRE LOAD vehicle 71-B-4 71-B-2 split (extinguished) Agricultural/Farm/Excavation/ 71-B-5 Construction machinery (extinguished) – new 71-B-2 Motorcycle/Scooter/ATV

© 2018 IAED 11 DETERMINANT CODE CONVERSION GUIDE FPDS v7.0 UPDATE

Protocol 72: Water/Ice/Mud Rescue 72-E-1 removed – Sinking vehicle 72-E-2 removed – Vehicle in floodwater (threatened) VEHICLE IN FLOODWATER (NON- 72-C-1 removed – THREATENED) Stranded in building/structure due to – new 72-C-1 flood Protocol 74: Suspicious Package (Letter, Item, Substance)/Explosives — new 74-B-3 Unknown situation (investigation) Protocol 75: Train and Rail Fire suffix T = suffix T Trolleya Trolley/Streetcar Protocol 76: Bomb Threat – new suffix U Unknown Protocol 77: Motor Vehicle Collision Vehicle collision (on fire and occupants – new 77-E-1 trapped) Vehicle vs. pedestrian/bicycle/ 77-D-6 = 77-D-6 motorcyclea Vehicle vs. pedestrian/ bicycle – new 77-D-7 Motorcycle/Vehicle vs. motorcycle 77-D-7 a 77-D-8 Vehicle vs. building 77-D-8 a 77-D-9 UNSTABLE vehicle 77-D-9 a 77-D-10 COMMERCIAL vehicle Protocol 78: Backcountry Rescue – new 78-D-1 AVALANCHE (multiple trapped persons) – new 78-D-2 AVALANCHE (single trapped person) – new 78-D-3 Trapped/Injured in CREVASSE Trapped/Injured in INACCESSIBLE – new 78-D-4 AREA Trapped/Injured in HIGH ANGLE – new 78-D-5 TERRAIN – new 78-D-6 Cave/Abandoned mine AVALANCHE (unknown number of trapped – new 78-C-1 persons) – new 78-C-2 Injured in accessible area – new 78-C-3 Not injured in INACCESSIBLE AREA

12 © 2018 IAED FPDS v7.0 UPDATE DETERMINANT CODE CONVERSION GUIDE

– new 78-C-4 Not injured in HIGH ANGLE TERRAIN – new 78-B-1 Unknown situation (investigation) – new suffix H Rising water – new suffix W INCLEMENT WEATHER – new suffix M Multiple sick/injured persons Both INCLEMENT WEATHER and – new suffix B Multiple sick/injured persons Both Rising water and Multiple sick/ – new suffix C injured persons Protocol 79: Lost Person COMPLEX TERRAIN with multiple sick/ – new 79-D-1 injured persons COMPLEX TERRAIN with single sick/ – new 79-D-2 injured person – new 79-D-3 Multiple sick/injured persons – new 79-D-4 Single sick/injured person – new 79-D-5 COMPLEX TERRAIN – new 79-C-1 Lost person – new suffix W INCLEMENT WEATHER – new suffix M Multiple people involved Both INCLEMENT WEATHER and – new suffix B Multiple people involved Protocol 80: Outside Tank Fire – new 80-D-1 LARGE NATURAL/LP GAS storage tank – new 80-D-2 LARGE CHEMICAL storage tank – new 80-D-3 LARGE FUEL storage tank – new 80-D-4 Refinery/Tank farm fire – new 80-C-1 SMALL NATURAL/LP GAS storage tank – new 80-C-2 SMALL CHEMICAL storage tank – new 80-C-3 SMALL FUEL storage tank Extinguished fire – LARGE tank – new 80-C-4 (1st/2nd party) – new 80-C-5 Unknown situation (investigation) Single NATURAL/LP GAS storage tank – new 80-B-1 i 5 gallons/20 liters

© 2018 IAED 13 DETERMINANT CODE CONVERSION GUIDE FPDS v7.0 UPDATE

Extinguished fire – SMALL tank – new 80-B-2 (1st/2nd party) – new suffix T Trapped – new suffix P People in danger – new suffix A Animals – new suffix B Buildings (non-residential) – new suffix D Additional/Other tanks – new suffix O Other – new suffix R Residential – new suffix U Unknown – new suffix V Vehicle – new suffix X Single injured person – new suffix Y Multiple injured persons Protocol 81: Sinking Vehicle/Vehicle in Floodwater – new 81-E-1 Sinking vehicle (people inside) – new 81-E-2 Vehicle in floodwater (threatened) Sinking vehicle – COASTAL water – new 81-D-1 rescue (people in water) Sinking vehicle – INLAND water rescue – new 81-D-2 (people in water) Sinking vehicle – OCEANIC water – new 81-D-3 rescue (people in water) Multiple VEHICLES IN FLOODWATER – new 81-C-1 (NON-THREATENED) VEHICLE IN FLOODWATER (NON- – new 81-C-2 THREATENED) – new 81-C-3 Sinking vehicle (no people reported inside) – new suffix M Multiple-person rescue – new suffix X Single injured person – new suffix Y Multiple injured persons

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Protocol 82: Vegetation/Wildland/Brush/Grass Fire Threatened/TRAPPED by WILDLAND – new 82-E-1 fire LARGE WILDLAND fire, structures – new 82-D-1 involved LARGE WILDLAND fire, structures – new 82-D-2 THREATENED – new 82-D-3 LARGE WILDLAND fire SMALL WILDLAND fire, structures – new 82-D-4 involved SMALL WILDLAND fire, structures – new 82-D-5 THREATENED LARGE BRUSH/GRASS fire, structures – new 82-D-6 involved LARGE BRUSH/GRASS fire, structures – new 82-D-7 THREATENED – new 82-D-8 LARGE BRUSH/GRASS fire SMALL BRUSH/GRASS fire, structures – new 82-D-9 involved – new 82-C-1 SMALL WILDLAND fire SMALL BRUSH/GRASS fire, structures – new 82-C-2 THREATENED – new 82-C-3 SMALL BRUSH/GRASS fire – new 82-B-1 Unknown situation (investigation) – new 82-A-1 Extinguished fire(1 st/2nd party) – new 82-c-1 Controlled burn – new suffix T Trapped – new suffix P People in danger – new suffix A Animals – new suffix O Other – new suffix U Unknown – new suffix V Vehicle – new suffix X Single injured person – new suffix Y Multiple injured persons

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Protocol 83: Weather/Disaster Situations – new 83-D-1 MASS CASUALTY INCIDENT – new 83-D-2 ENTRAPMENT/TRAPPED – new 83-D-3 IMMEDIATE DANGER – new 83-D-4 CRITICAL INFRASTRUCTURE – new 83-C-1 NON-CRITICAL INFRASTRUCTURE – new 83-B-1 Medical problems – new 83-B-2 Stranded – new 83-B-3 Utility-related danger – new 83-A-1 Other situation – new 83-c-1 Referral – new suffix X MCI Level 1 – new suffix Y MCI Level 2 – new suffix Z MCI Level 3

16 © 2018 IAED FPDS v7.0 UPDATE PROQA ONLY CHANGES ProQA Only Changes

Sub-Chief Complaint Selection Tree (ProQA only) We have created a special selection and sorting feature called the Sub-Chief Complaint (Sub-CC) Selection Tree. This facilitates a quicker and more direct way of entering the information you have determined through Case Entry interrogation to this point, when selecting and determining the Chief Complaint (CC), and eliminates the problem of selecting CCs with multiple items listed (compound titles). In using this feature, there are four methods of entry in the CC Code field that you must know: 1) Alphabetical entry: Since most Emergency Dispatchers become very familiar with the various types of incidents often combined into related CCs (with compound titles), you can now type in a letter, partial word, or full word, which then will bring up, already sorted, all instances of your entry underneath the full CC that they are found in. The selection cursor, however, will not rest on the full CC, but on the specific item (usually a Sub-CC word) you typed in. In cases of multiple item/word findings, they will be stacked and sorted alphabetically for easy selection. You can arrow up or down through them, and hitting or double clicking will select your choice.

Upon selecting one of these Sub-CCs, the appropriate CC will be automatically chosen and the later Blue Operator Sub-CC question will be auto-answered—completely saving that step. 2) Numerical entry: As before, you can still enter the CC number and the CC (full title) will be displayed. Simply clicking on it or hitting will select the full CC. If this is done, once on that CC protocol, you will still have to answer the Blue Operator Question regarding the specific type of problem or incident that you already know it to be, at this point.

© 2018 IAED 17 PROQA ONLY CHANGES FPDS v7.0 UPDATE However, you will notice that each Sub-CC for that protocol is displayed under the full title. You can arrow up or down through the list, and hitting or double clicking will select your choice. Upon selecting one of these Sub-CCs, the CC will be automatically chosen and the later Blue Operator Sub-CC question will be auto-answered—completely saving that step. 3) Multiple Consecutive Alphabetical entry: Similar to the Alphabetical entry feature is the ability to enter multiple word fragments to determine very specific Sub-CCs. For example, typing “WAT RES” will bring up “Water rescue” instead of “Water main break.” Typing “CHEM VE” will bring up “Chemical suicide in Vehicle” instead of “CHEMICAL storage tank fire.” To add the second and third word selectors, simply add a space between the words or starting fragments of those words. As with other methods of entry, hitting or double clicking will select your choice once you narrow it down to the specific Sub-CC.

4) Full CC List selection: Once in the CC Code field, by hitting , , or double clicking in this blank field, you can show/bring down the entire list of CCs with each Sub- CC under it. To simply see all CCs in a flat list, click in the CC window near the top (under the menu, but above the upper tab line). This shows all CCs sorted either alphabetically or numerically as pre-set in the View menu pulldown list.

18 © 2018 IAED FPDS v7.0 UPDATE PROQA ONLY CHANGES

We are very excited about this feature that shows great potential—if its use parameters are understood by all Emergency Dispatchers using ProQA.

Smart DLS Links and Smart AIs (ProQA only) We have created two features called Smart DLS Links and Smart AIs. These features are designed to improve the calltaking experience, making it more efficient and ensuring that relevant information is not overlooked. • Smart DLS Links: Emergency dispatchers can now save time and improve accuracy, in essence, becoming “smarter” when moving to vital Pre-Arrival Instructions. Whenever appropriate, ProQA now highlights the pertinent DLS Links on the PDI/DLS screen based on the known facts and answer choices selected in each case. Instead of always staying on the top DLS Link as before, the cursor/green arrow is also moved to the Smart DLS Link, and if there are multiple smart DLS Links, it is placed on the highest-priority DLS Link. • Smart AIs: Whenever appropriate, relevant additional information, definitions, and lists associated with a specific Key Question are selected and appear highlighted in pink at the top of the AI screen while that KQ is displayed in ProQA. The body of these AI sections (excluding the header) is also highlighted with a pink color. Emergency dispatchers can scan the pertinent AIs at a glance without scrolling and searching, moving more quickly through the call.

© 2018 IAED 19 MULTI-PROTOCOL CHANGES FPDS v7.0 UPDATE Multi-Protocol Changes

A. Dispatch and Go To DLS Rule Protocols affected: 54, 57, 58, 64, 67, 69, 70, 71, 72, 75, 77 • The former Rule has been removed: “When, before finishing Key Questions, you are directed to dispatch and go to DLS, provide all applicable PDIs, provide any appropriate PAIs from Protocols A, B, and C (red and blue links), and return to questioning when possible.” Rationale: This Rule is not necessary as the Legend of Symbols indicates what dispatchers should do when they see certain symbols.

B. Local Fire Administration/Agency Header and Definition Protocols affected: Case Entry, 51, 52, 53, 54, 57, 59, 60, 61, 63, 67, 69, 72, 74, 76, 77 Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 • Cardset only: A new header and definition for Local Fire 4 Determinant Suffi xes GOVERNMENT Building COMMERCIAL Vehicle Administration/AgencyThe suffi x codes has beenhelp to delineateadded beforethe type special definitions. Any vehicle that transports products This definition ofhas problem been for removed specifi c response from and each safety Special Definition related to business or trade. The products purposes: ® Protected by U.S. Patents 8,417,533; 9,319,859. can beFPDS dangerous v7.0, NAE, 180615 or hazardous. individually and hasF = F beenire added as its own section. See Figure 1. 4 Determinant Suffi xes GOVERNMENT BuildingApproval signature of local Fire Administration/AgencyCOMMERCIAL Date approved Vehicle Rationale: To make G = Firemore with space,single injured and person to improve the flow of the • Tanker The suffi x codes help to delineateH = Fire with the typemultiple injured persons LARGE NON-DWELLINGAny Building/Structure vehicle that transports• Tractor-trailer products (semi) ofAdditional problem for specifi Information c responseV = Single and section, injured safety person the Local Fire Administration/ related to business or trade. The products purposes: W = Multiple injured persons LARGE FUEL/FIRE LOAD Vehicle Agency definition X =is MCI listed Level only1 once on each relevant protocol can be dangerous or hazardous. Protected by U.S. Patents 8,417,533; 9,319,859. F = Fire Approval signature of local Fire Administration/AgencyFPDS ® Datev7.0, approved NAE, 180615 Vehicles, usually large in size, that can andG = Fire is withplaced single before injured Y = MCI person any Level and 2 all special definitions. • Tanker carry large amounts of combustible 4 GOVERNMENT Building = Level 3 Approval signature of local Fire Administration/Agency Date approved Determinant Suffi xes H = Fire with multiple injuredZ MCI persons COMMERCIALLARGE NON-DWELLING Vehicle Building/Structure • Tractor-trailer (semi) materials. These may pose additional The suffi x codes help to delineate the type V = Single injured personLocal Fire Administration/AgencyAny vehicle that transportsSMALL products NON-DWELLING Building/Structure = Multiple injured persons LARGE FUEL/FIRE LOADthreats Vehicle during fi refi ghting operations and of problem for specifi c response and safety W Local Fire Administrationrelated/Agency to mustbusiness or trade. The products X = MCI Level 1 Vehicles, usually largerequire in size, additionalthat can resources. The following purposes: defi ne and authorize ( Xcan) for dispatchbe dangerous or hazardous. F = Fire Y = MCI Level 2 purposes what constitutes the following: carry large amounts ofmay combustible be considered to be LARGE FUEL/FIRE Approval Z = signature MCI of Level local Fire Administration/Agency3 Date approved • ApprovalTanker signature of local Fire Administration/Agency Date approved LOAD vehicles: G = Fire with single injured person MASS CASUALTY INCIDENT (MCI) Approval signature of local Fire Administration/Agencymaterials Date. These approved may pose additional = Fire with multiple injured persons LARGELocal FireNON-DWELLING Administration/Agency Building/Structure • SMALLTractor-trailer NON-DWELLING (semi) Building/Structure • Bus H Medical/Trauma situation where the threats during fi refi ghting operations and V = Single injured person Local Fire Administration/Agency must HIGH LIFE HAZARD • Camper = Multiple injured persons combination of multipleLARGE patients FUEL/FIRE and LOAD Vehicle require additional resources. The following W defi ne and authorize ( Xinjuries) for dispatch exceeds the immediate capability • Motor home X = MCI Level 1 purposes what constitutes the following: Vehicles, usually large Anyin size, location that can that poses maymultiple be considered life to be LARGE FUEL/FIRE Y = MCI Level 2 of the EMS system. threats due to diffi culty LOADexiting vehicles or lack: of Rules MASS CASUALTY INCIDENT (MCI) carryApproval largesignature ofamounts local Fire Administration/Agency of combustible Date approved Z = MCI Level 3 Approval signature of local Fire Administration/Agency Date approved • Bus Medical/Trauma situation Level where 1 the materials. These may posemobility additional of the inhabitants: 1. All explosions are considered crime Local Fire Administration/Agency SMALLcombination NON-DWELLING of multiple Building/Structurepatients and threatsHIGH LIFE during HAZARD fi refi ghting• Churchesoperations and • Camper scenes. Advise callers not to touch or Local Fire Administration/Agency must Figure 1. Example of Multi-Protocol Level Changes 2 B, C, and D. Local Fire Administration/Agency definition, • Motor home LARGEinjuries NON-DWELLING exceeds the Building/Structure immediate capability definition, requireAny and location SMALL additional thatNON-DWELLING posesresources.• multipleHospitals TheBuilding/Structure life following disturb anything. defi ne and authorize ( X ) for dispatch of the EMS system. purposes what constitutes the following: definition. Protocol 57. FPDS v7.0. Level © 2000–2018 3 PDC. maythreats be considereddue to diffi culty to be• exiting LARGE Large orapartment FUEL/FIRE lack of complexes Rules 2. Mailbox explosions in which the mailbox LOADmobility vehicles of the: inhabitants:• Lodging locations (hotels) is not attached to a building should be MASS CASUALTY INCIDENT (MCI) C. SpecialApproval Level signature 1 of Definition local Fire Administration/Agency Sign Date approved Off Line 1. All explosions are considered crime • • BusChurches • Nursing homes coded as 57-B-1. Medical/Trauma situation where the Approval signature of local Fire Administration/Agency Date approved scenes. Advise callers not to touch or combination of multiple patients and ProtocolsHIGH Level LIFE affected:2 HAZARD Case Entry, 51, 52,• • Camper Hospitals53, 54, 57, 59, 60,• Schools 61, 63, 67, 69, disturb anything. 3. Audible explosions without known, visible HIGH RISE • Motor home injuries exceeds the immediate capability Any Level location 3 that poses multiple life • Large apartment complexes• Subway (metro) stations2. Mailbox explosions in whichdamage the should mailbox be coded as 57-B-2. of the EMS system. 72, 74, 76, 77 threats due to diffi culty Aexiting building or (structure)lack of that Rulesis• too Lodging tall for locations (hotels) 4. For should be or a adequate fi re control from ground-based COMMERCIAL/INDUSTRIALis notBuilding attached to a buildingexplosions in involving •mobility Cardset of the only: inhabitants: Theaerial text ladders, beneath elevating1. •theplatforms, All Nursing explosionssignature or homes towers. are lineconsidered for special crime coded as 57-B-1. building/structure, use the affected Level 1 Approval signature of local Fire Administration/Agency Date approved A building in which the • Churches • Schools. Advise callers (structure) 3. Audible explosions withoutbuilding/structure known, visible type for the call. definitions has been modified fromscenes “Approvalprimary signaturenot to touchpurpose or of is to conduct activities Level 2 • HIGHHospitals RISE • disturbSubway anything (metro) stations. damage should be coded5. For as electrical 57-B-2. transformer explosions, Alocal building Fire (structure) Administration” that is too tall for to “Approval signatureof businessof local, industry Fire , or trade. • Large apartment complexesApproval signature of local Fire Administration/Agency Date approved 4. For or use Protocol a 55 to address scene safety. Level 3 adequateAdministration/Agency.” fi re control from ground-based See Figure2.COMMERCIAL/INDUSTRIAL Mailbox 1. explosions in which Building the mailbox explosions in involving • Lodging locations (hotels) is not attached to a building should be building/structure, use the affected aerial ladders, elevating platforms, EXPLOSION or towers. • Nursing homes 57 A building (structure) in which the building/structure type for the call. Approval signature of local Fire Administration/Agency Date approved 20 coded as 57-B-1. © 2018 IAED • Schools primary purpose is to conduct activities 3.of Audible business explosions, industry ,without or trade known,. visible 5. For electrical transformer explosions, HIGH RISE • Subway (metro) stations damage should be coded as 57-B-2. use Protocol 55 to address scene safety. A building that is for Approval signature of local Fire Administration/Agency Date approved (structure) too tall 4. For explosions in or involving a adequate fi re control from ground-based COMMERCIAL/INDUSTRIAL57 EXPLOSION Building aerial ladders, elevating platforms, or towers. building/structure, use the affected A building (structure) in which the building/structure type for the call. primary purpose is to conduct activities of business, industry, or trade. 5. For electrical transformer explosions, Approval signature of local Fire Administration/Agency Date approved use Protocol 55 to address scene safety. 57 EXPLOSION FPDS v7.0 UPDATE MULTI-PROTOCOL CHANGES Rationale: Each Special Definition must be approved by either the local Fire Administration or by the local Fire Agency.

D. LARGE/SMALL NON-DWELLING Building/Structure Definitions Protocols affected: Case Entry, 57, 63, 69 • The NON-DWELLING Building/Structure definition has been split into two new Local Fire Administration/Agency defined special definitions: “LARGE NON-DWELLING Building/ Structure” and “SMALL NON-DWELLING Building/Structure.” See Figure 1. Rationale: Agencies can now not only define what a non- dwelling structure is for their area, but can include specific examples that qualify as either a LARGE NON-DWELLING Building/Structure or a SMALL NON-DWELLING Building/ Structure. This will help dispatchers to be better able to send the correct response.

E. MarineTraffic.com Axiom Protocols affected: 64, 73 • A new Axiom has been added on a few protocols: “MarineTraffic.com is an international website that can be used to get more detailed information about the boat/vessel.” Rationale: EFDs can use this website to get additional information that may be helpful to the responders.

F. ENTRAPMENT Definition Title Protocols affected: Case Entry, 54, 56, 58, 67, 69, 71 • The title of the ENTRAPMENT definition has been modified to include “/TRAPPED.” See Figure 2. Rationale: This modification was made to broaden the understanding of the term “ENTRAPMENT” thereby reducing caller and dispatcher confusion.

G. ENTRAPMENT Determinant Protocols affected: 54, 56, 58 • All ENTRAPMENT Determinant Descriptors have been changed to “ENTRAPMENT/TRAPPED.” See Figure 2. Rationale: The references to ENTRAPMENT were modified to match the change made to the definition.

© 2018 IAED 21 54 CONFINED SPACE / STRUCTURE COLLAPSE KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n 46 45 4j 1. What type of building/space/structure is involved? a. The fi re department is being sent. Stay on the line, and I’ll tell 2. Is anyone trapped? you exactly what to do next. b. Do not attempt to rescue the trapped person(s). a. How ? (Yes) many G c. If it’s safe to do so, make sure no one re-enters the area (space). b. (Yes) Exactly where are they/you located? d. (Appropriate) If it’s safe to do so, turn off all equipment, except 3. Are there any hazardous materials involved? the ventilation. ✱ All dispatch codes wx e. (Appropriate) If a confi ned space permit is available, please a. (Yes) Is anything leaking? have it ready for the responders. b. (Yes) Do you know the warning placard numbers ✱ Notify appropriate agencies (OSHA, building inspectors). (chemical ID)? ✱ Notify Technical Rescue Team (TRT) immediately. 4. What is the building/space/structure used for? ✱ Provide responders with any known information about the 5. Where exactly in the building/space/structure is the location and number of people trapped/in danger. problem? 6. Is the situation above or below ground? DLS ✱ Link to R X-1 unless: g 7. Where was the person(s) last seen? Danger Present – HAZMAT S D-1 8. Is anyoneProtected else injuredby U.S. ?Patents 8,417,533; 9,319,859. Trapped in Confi ned Space/Structure FPDS® v7.0, NAE, 180615 st a. 4(Yes) How many? G Collapse (1 party) D-2 Determinant Suffi xes Trench (Collapse/Rescue)Building/Structure Collapse D-3 2. All collapsed buildings/structures Stay on the Line Q X-2 MULTI-PROTOCOL CHANGESThe suffi x codes help to delineate the typeUrgent FPDSDisconnectBuilding/structure v7.0 UPDATE collapse may X-3 occur are considered occupied until proven as a result of fi r e , weatherR conditions, LEVELS #of DETERMINANT problem forDESCRIPTORS specifi c response4 C H and L M safety S T U W CODES RESPONSES MODES otherwise. purposes: earthquake, or simply because an old or 3. Working in a confi ned space is always 1 ENTRAPMENT/TRAPPED (confi rmed) otherwise54-D-1 weak structural component fails. D 2C ENTRAPMENT/TRAPPED= Confi ned space (confi rmedT )= with Trench hazardous materials 54-D-2 4q considered to be a potentially dangerous H = Sinkhole (collapse/rescue) Confi ned Space activity and may be regulated by 1L = LARGE building/ (unconfi rmed)U = with Unknown 54-C-1 4q ENTRAPMENT/TRAPPED hazardous materials government agencies (work permit required). C structure collapse W = Building/Structure Any enclosed space that has three specifi c M = Landslide/Mudslide collapse into water features: 1 (unconfi rmed) 54-B-1 Axioms S ENTRAPMENT/TRAPPED= SMALL building/ B 2 No one trapped (investigation) • Must54-B-2 have the size and shape to allow a structure collapse person to bodily enter. 1. Most confi ned space injuries and For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 ENTRAPMENT/TRAPPED • Must have restricted openings that make deaths result from asphyxiation due to hazardous . A situation involving prevention of escape it diffi cult to enter or leave. in which there is an increased threat of • Must be a space not designed 2. Studies and accident reports show injury, illness, or death to a person. for continuous human occupancy. a high incidence of rescuer death associated with confi ned space Local Fire Administration/Agency Landslide/Mudslide Figure 2. Example of Multi-Protocol Changes F and G. incidents. DeterminantLocal Fire Descriptors Administration and ENTRAPMENT/TRAPPED/Agency must definition. A moving “river” of rock, soil, and water, 3. Risks associated with entering confi ned Protocoldefi ne54. FPDSand authorizev7.0. © 2000–2018 ( X ) forPDC. dispatch often triggered by storms, volcanic activity, spaces include loss of functional H. Caller Dangerpurposes – Not whatTrapped constitutes Text the following: earthquakes, fi res, or mismanagement of capacity, permanent impairment, injury, land. and death. Protocols affected:LARGE Case Building/Structure Entry, B Sinkhole 4. Although a buried person must • The first line of text in the (Caller Danger – Not Trapped)A natural section depression or hole in a land immediately receive air, rescue has been changed from “Help is on the way. If it’s safesurface. to do so, operations depend on making the site as leave the area immediately” to “Help is being sent. If it’s safe to Trench (Collapse/Rescue) safe as possible by shoring or cribbing do so, have everyone leave the area immediately.” to hold back other weakened earth Any situation where a person is trapped, Rationale: TheApproval new signature wording of local Fire Administration/Agency of this instruction Date approved is now more formations. compliant with the Performance Standards and will alsoburied help, or experiencingget a medical SMALL Building/Structure emergency in a trench or excavation, all bystanders, not just the caller, away from the reportedwhether danger. the trench is protected or not. Confi ned Space Examples • Hoppers • Tanks I. COMMERCIAL/INDUSTRIAL Building Rules • Pits • Trenches Protocols affected: Case Entry, 57, 69 1. All “unknown” ENTRAPMENTS are • Silos • Tunnels considered “unconfi rmed” until proven • The definition for COMMERCIAL/INDUSTRIAL Building has • Storage bins • Vaults Approval signature of local Fire Administration/Agency Date approved otherwise. been moved from before the NON-DWELLING Building/ Structure definition54 CONFINED to after SthePACE special / STRUCTURE definitions. COLLAPSE Rationale: The structure of the Additional Information card has changed so that all Special Definitions are listed together with the single definition for Local Fire Administration/Agency. The rest of the definitions are listed before or after all the Special Definitions in the order that they appear on the Dispatch card.

J. The Fire Department is Being Sent PDI Protocols affected: Case Entry, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 54 CONFINED SPACE / STRUCTURE COLLAPSE61, 62, 63, 64, 66, 67, 68, 69, 70, 71, 74, 75, 76, 77 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n 46 45 4j 1. What type of building/space/structure is involved? a. The fi re department is being sent. Stay on the line, and I’ll tell 2. Is anyone trapped? you exactly what to do next. b. Do not attempt to rescue the trapped person(s). a. How ? (Yes) many G c. If it’s safe to do so, make sure no one re-enters the area (space). b. (Yes) Exactly where are they/you located? Figure 3. Example of Multi-Protocol Change J. Post-Dispatch Instructiond. (Appropriate) a. Protocol If it’s safe54. FPDS to do v7.0.so, turn © 2000–2018 off all equipment PDC. , except 3. Are there any hazardous materials involved? the ventilation. ✱ All dispatch codes wx e. (Appropriate) If a confi ned space permit is available, please a. (Yes) Is anything leaking? 22 have it ready for the responders. © 2018 IAED b. (Yes) Do you know the warning placard numbers ✱ Notify appropriate agencies (OSHA, building inspectors). (chemical ID)? ✱ Notify Technical Rescue Team (TRT) immediately. 4. What is the building/space/structure used for? ✱ Provide responders with any known information about the 5. Where exactly in the building/space/structure is the location and number of people trapped/in danger. problem? 6. Is the situation above or below ground? DLS ✱ Link to R X-1 unless: g 7. Where was the person(s) last seen? Danger Present – HAZMAT S D-1 8. Is anyone else injured? Trapped in Confi ned Space/Structure st a. (Yes) How many? G Collapse (1 party) D-2 Trench (Collapse/Rescue) D-3 Stay on the Line Q X-2 Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 C H L M S T U W CODES RESPONSES MODES 1 ENTRAPMENT/TRAPPED (confi rmed) 54-D-1 D 2 ENTRAPMENT/TRAPPED (confi rmed) with hazardous materials 54-D-2 4q C 1 ENTRAPMENT/TRAPPED (unconfi rmed) with hazardous materials 54-C-1 4q

1 ENTRAPMENT/TRAPPED (unconfi rmed) 54-B-1 B 2 No one trapped (investigation) 54-B-2

For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 FPDS v7.0 UPDATE MULTI-PROTOCOL CHANGES • The wording for the PDI “I’m sending the fire department to help you now. Stay on the line, and I’ll tell you exactly what to do next” has been modified to “The fire department is being sent. Stay on the line, and I’ll tell you exactly what to do next.” See Figure 3. Rationale: Changing the wording of this instruction protects the dispatcher from making a promise to the caller. By saying “I’m sending the fire department to help you now” there is an implied promise to the caller that they will arrive soon. Adjusting this wording protects the dispatcher from this implied promise while still letting the caller know that the fire department is in the process of being sent and will be on the way.

K. MASS CASUALTYProtected INCIDENTby U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 4 Determinant Suffi xes GOVERNMENT Building COMMERCIAL Vehicle Protocols affected: 57,The 61suffi x codes help to delineate the type Any vehicle that transports products of problem for specifi c response and safety • There is a new Special Definition for MASS CASUALTY related to business or trade. The products purposes: can be dangerous or hazardous. INCIDENT (MCI) .F This = Fire new definition requires Approval agencies signature of local to Fire Administration/Agencydefine Date approved G = Fire with single injured person • Tanker and authorize the H =three Fire with levels multiple of injured a mass persons casualtyLARGE incident. NON-DWELLING These Building/Structure • Tractor-trailer (semi) V = Single injured person definitions correspond W = Multiple to injured three persons new suffixes. See Figure 4. LARGE FUEL/FIRE LOAD Vehicle Rationale: The MASSX = MCI CASUALTY Level 1 INCIDENT (MCI) definitions Vehicles, usually large in size, that can Y = MCI Level 2 carry large amounts of combustible = Level 3 Approval signature of local Fire Administration/Agency Date approved and suffixes help Z theMCI dispatcher know how people have been materials. These may pose additional injured. This willLocal then Fire allow Administration/Agency them to send the rightSMALL number NON-DWELLING and Building/Structure threats during fi refi ghting operations and Local Fire Administration/Agency must require additional resources. The following type of resourcesdefi neto and each authorize incident. ( X ) for dispatch purposes what constitutes the following: may be considered to be LARGE FUEL/FIRE LOAD vehicles: MASS CASUALTY INCIDENT (MCI) Approval signature of local Fire Administration/Agency Date approved • Bus Medical/Trauma situation where the combination of multiple patients and HIGH LIFE HAZARD • Camper • Motor home injuries exceeds the immediate capability Any location that poses multiple life of the EMS system. threats due to diffi culty exiting or lack of Rules Level 1 mobility of the inhabitants: 1. All explosions are considered crime • Churches scenes. Advise callers not to touch or Level 2 • Hospitals disturb anything. Level 3 • Large apartment complexes 2. Mailbox explosions in which the mailbox • Lodging locations (hotels) is not attached to a building should be • Nursing homes Approval signature of local Fire Administration/Agency Date approved coded as 57-B-1. • Schools 3. Audible explosions without known, visible FigureHIGH 4RISE. Example of Multi-Protocol Change K. MASS CASUALTY INCIDENT (MCI) definition. • Subway (metro) stations damage should be coded as 57-B-2. A building (structure) that is too tall for Protocol 57. FPDS v7.0. © 2000–2018 PDC. 4. For or a adequate fi re control from ground-based COMMERCIAL/INDUSTRIAL Building explosions in involving aerial ladders, elevating platforms, or towers. building/structure, use the affected A building (structure) in which the building/structure type for the call. primary purpose is to conduct activities of business, industry, or trade. 5. For electrical transformer explosions, Approval signature of local Fire Administration/Agency Date approved use Protocol 55 to address scene safety. 57 EXPLOSION

© 2018 IAED 23 64 MARINE / BOAT FIRE KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4H E P 45 4j 1. What type of body of water is this? a. The fi re department is being sent. Stay on the line, and I’ll tell you exactly 2. Is the boat/vessel accessible by land? what to do next. a. (Docked) What is the berth, slip, ramp, and/or b. (Appropriate) Do not enter the burning compartment. walk number? c. (Docked/Beached/On land) Do not try to put the fi re out. d. If it’s safe to do so, have everyone put on life jackets. b. (Beached) What is the best access to reach it? e. (Marine radio) Turn your marine radio to the emergency frequency and 3. What size of boat/vessel is this? give the appropriate distress signal. Large f. If it’s safe to do so, use fl ares or other distress signaling devices (signal Medium mirrors, sound devices) to catch the attention of other boats/vessels or Small low-fl ying aircraft. 4. Is the fi re threatening anything? g. If it’s safe to do so, anchor your boat/vessel. h. If the boat/vessel overturns, stay with the boat/vessel. ✱ All dispatch codes t f i. If you are unable to control the fi re, prepare to abandon ship. 5. (Appropriate) I need to get the boat/vessel information… j. If you are forced to abandon ship, please call us back from a safe 6. Are there any hazardous materials involved? location, if possible. If you can’t call us back, make yourself known to the a. (Yes) Is anything leaking? emergency crew when they arrive. b. (Yes) Can you identify any chemicals or hazardous ✱ Provide responders with any known information about the location materials on board? and number of people trapped/in danger. MULTI-PROTOCOL7. CHANGES How many people are still on board? FPDS v7.0 UPDATEDLS ✱ Link to R X-1 unless: g 8. Are there any people in the water? Person in Water A-4 L. Unknown situationa. (Yes) Determinant How many? Person on Fire B-4 9. Is anyone injured? Danger Present – HAZMAT S D-1 Stay on the Line Q X-2 Protocols affected: a.60, (Yes) 64, How66, 68,many 70,? G 74 Urgent Disconnect R X-3 4 • A new DeterminantLEVELS # DETERMINANT Code has beenDESCRIPTORS added on several L protocols:M S T U V W X Y CODES RESPONSES MODES 1 THREATENED building/structure or other boats 64-D-1 “Unknown situationD 2 Docked (investigation) in COASTAL.” Seewater Figure 5. 64-D-2 Rationale: Occasionally,3 Docked the in INLAND information water provided by the 64-D-3 caller for a specific4 Beachedtype of inevent COASTAL does water not correlate to 64-D-4 5 Beached in INLAND water 64-D-5 the determinant codes6 COASTAL listed water for that protocol. This new 64-D-6 Determinant Code7 allowsOCEANIC the water EFD to still code and dispatch the 64-D-7 call, getting responders8 INLAND on-scene water where they can investigate 64-D-8 the situation further.9 DRY DOCK/On land 64-D-9 1 Extinguished fi r e 64-B-1 B 2 Unknown situation (investigation) 64-B-2 For use under FPDSFigure® license 5. Example agreement of only. Multi-Protocol © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Change L. Determinant Descriptor. Protocol 64. FPDS v7.0. © 2000–2018 PDC.

M. Pedestrian Accidents Axiom Protocols affected: 70, 75 • A new Axiom 1 has been added: “Pedestrian accidents are the leading cause of death on the railways.” Rationale: More people die by being struck or trapped by a train than in train derailments or train fires. This information is useful for the EFD to know.

N. Control Bleeding DLS Link Protocols affected: 58, 77 • A new DLS Link has been added to direct the EFD to a new Panel X-4 for instructions on how to control bleeding. Rationale: These DLS Links correspond with the new Control Bleeding PAI panel that was added to Case Exit.

O. “If it’s safe to do so” Instruction Protocols affected: 52, 57, 69 • The instruction “If it’s safe to do so, leave the building, close the doors behind you, and remain outside” has been modified to “If it’s safe to do so, leave the building, close the doors behind you, and remain outside.” See Figure 6. Rationale: Additional emphasis has been added to this instruction to ensure that the dispatcher gives all life-saving instructions to the caller clearly.

24 © 2018 IAED FPDS v7.0 UPDATE MULTI-PROTOCOL CHANGES P. Caller Danger – Not Trapped DLS Link Protocols affected: 51, 55, 57, 58, 59, 60, 67, 69, 70, 71, 75, 77 • The “Caller Danger – Not Trapped” DLS Link, which formerly directed the EFD to Panel B-2, has been modified and now directs the EFD to B-3. See Figure 6. Rationale: New PAI Panels were added to Protocol B; due to this, many panels already present on Protocol B were moved. These DLS Links were modified to reflect the change of the Caller Danger – Not Trapped Panel from B-2 to B-3. 69 STRUCTURE FIRE 69 69 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n 46 45 4j 1. Do you see fl ames or smoke? a. The fi re department is being sent. Stay on the line, and I’ll tell 2. What type of building is involved? you exactly what to do next. b. (Inside building or Appropriate) If it’s safe to do so, leave the a. (Garage) Is it attached to the house? building, close the doors behind you, and remain outside. 3. How many fl oors or stories are there? c. Do not try to put the fi re out. ✱ All dispatch codes t d. Do not carry out anything that is on fi re. 4. (Not obvious) Are there people or animals trapped inside e. (COMMERCIAL/INDUSTRIAL/Multi-dwelling) If it’s safe to do so, the building? activate the alarm as you leave to warn others. Do not use the elevator. a. (Yes) How many? G f. (Chimney fi re) If it’s safe to do so, shut off all sources of outside b. (Yes) Exactly where are they/you located? air, including fl ues, dampers, and fi replace/ doors. ✱ Caller trapped or Caller in danger J g. Please meet with the fi rst arriving emergency vehicle and 5. Where exactly is the fi r e /smoke/odor? inform them if any people or animals are inside the structure. 6. Which fl oor is the fi r e /smoke/odor on? ✱ Notify responders of any con rmed ENTRAPMENT and the 7. Is anyone injured? location and number of people trapped or in danger. DLS ✱ a. (Yes) How many? G Link to R X-1 unless: g Building/Structure Evacuation (1st party) B-1 8. (HAZMAT) Do you know the warning placard numbers Trapped in Building Fire (1st party) B-2 (chemical ID) of the hazardous materials? Caller Danger – Not Trapped S B-3 Person on Fire B-4 Danger Present – HAZMAT S D-1 Stay on the Line Q X-2 Urgent Disconnect R X-3 Burn Treatment X-5 LEVELS # LEVELS # DETERMINANT DESCRIPTORS 4 R X Y FigureA C E6 . FExample K L O ofCODES Multi-Protocol RESPONSES Changes O,CODES P, Q, R, S,RESPONSES and T. PDIs 1 1 HIGH LIFE HAZARD and DLS Links. Protocol69-E-1 69. FPDS v7.0. © 2000–201869-D-1 PDC. E 2 D 2 HIGH RISE 69-E-2 69-D-2 3 3 COMMERCIAL/INDUSTRIAL building 69-E-3 69-D-3 4 4 COMMERCIAL/INDUSTRIAL building with hazardous materials 69-E-4 4q 69-D-4 4q 5 5 Residential (multiple) Q. Person on Fire DLS 69-E-5Link 69-D-5 6 6 Residential (single) 69-E-6 69-D-6 7 7 LARGE NON-DWELLING building/structureProtocols affected: 51, 64,69-E-7 67, 69, 70, 71, 75,69-D-7 77 8 8 SMALL NON-DWELLING building/structure 69-E-8 69-D-8 9 9 Mobile home, house trailer, portable• offi The ce “Person on Fire69-E-9” DLS Link, which69-D-9 formerly directed the EFD 10 10 Building/Structure over water to Panel B-3, has been69-E-10 modified and69-D-10 now directs the EFD to B-4. 11 11 Unknown building/structure type 69-E-11 69-D-11 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights Seereserved. Figure 6. FPDS® v7.0, NAE, 180615 Rationale: New PAI Panels were added to Protocol B; due to this, many panels already present on Protocol B were moved. These DLS Links were modified to reflect the change of the Person on Fire Panel from B-3 to B-4.

© 2018 IAED 25 MULTI-PROTOCOL CHANGES FPDS v7.0 UPDATE R. Danger Present – HAZMAT DLS Link Protocols affected: 54, 58, 60, 61, 64, 66, 67, 69, 70, 71, 75, 77 • The “Danger Present – HAZMAT” DLS Link, which formerly directed the EFD to Panel B-4, has been modified and now directs the EFD to D-1. See Figure 6. Rationale: The new Protocol D provides instructions for how to help a person trapped in the trunk of a car and other hazards that might require the assistance of a specialized team. These DLS Links were modified to reflect the change of moving the Danger Present – HAZMAT Panel from B-4 to D-1. S. Building/Structure Evacuation (1st party) DLS Link Protocols affected: Case Entry, 52, 57, 69 • A new DLS Link has been added to direct the EFD to a new Panel B-1 for Building/Structure Evacuation for a 1st party caller. See Figure 6. Rationale: New instructions for how to evacuate a building/ structure in an emergency situation have been added to Protocol B as Panel B-1 and B-1a. These DLS Links correspond with these new PAI Panels. T. Burn Treatment DLS Link Protocols affected: 61, 67, 69, 71 • A new DLS Link has been added to direct the EFD to a new Panel X-5 for instructions on how to treat burns. See Figure 6. 70 TRAIN AND RAIL COLLISION / DERAILMENT Rationale: These DLS Links correspond70 with the new Burn KEY QUESTIONS Treatmentg J POST PAI-DISPATCH Panel thatINSTRUCTIONS was added Cto Case4q 4n Exit.P 45 4j 1. What type of train is involved? a. The fi re department is being sent. Stay on the line, and I’ll tell 2. Where exactly is the train? U. Tunnel Fireyou DLS exactly Link what to do next. 3. What is the train number? b. Beware of electrical risks and electrifi ed water. (Do not touch 4. Are there any buildings/structures or vehicles involved? a. (Vehicle) What type of vehicle? Protocols affected:any unconscious 70, 71, people 75 or anything touching the electrical ✱ All dispatch codes hazard.) (Private caller) • Thewx formerc. If it’s Protocol safe to do so, C: leave Tunnel the area Fire now, has but not been the scene changed. to 5. Is anyone in immediate danger? Protocold. (Fire)F. The Do notDLS try toLinks put the have fi re out. been updated to reflect this a. (Yes) How many? G b. (Yes) Exactly where are they/you located? change. See Figure 7. ✱ Notify the Railroad Dispatch Operation Center. 6. Is the train on fi r e ? Rationale: Several new PAIs were added, which resulted in 7. (Appropriate) Are the overhead wires damaged? ✱ If it is determined that the train cannot be stopped, notify the 8. Are there any hazardous materials involved? many of theon-scene other incident PAIs commander being reordered. immediately. a. (Yes) Is anything leaking? DLS ✱ b. (Yes) Do you know the warning placard numbers Link to R X-1 unless: g (chemical ID)? Caller Danger – Not Trapped S B-3 9. How many rail cars are involved? Person on Fire B-4 10. Is anyone sick or injured? Danger Present – HAZMAT S D-1 a. (Yes) How many? G Tunnel Fire F-1 (Rail Ops) Stay on the Line Q X-2 5. I need to get the railroad information… Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 C F L M OFigure P S 7.T Example U of CODES Multi-Protocol RESPONSES Change U. DLS Links. ProtocolMODES 70. 1 Person trapped/struck by train (no collision/derailment) FPDS v7.0. © 2000–201870-D-1 PDC. D 2 Collision/Derailment involving buildings/structures 70-D-2 3 Collision/Derailment involving vehicles 26 70-D-3 © 2018 IAED 4 Collision/Derailment below ground level 70-D-4 5 Collision/Derailment above ground level 70-D-5 6 Collision/Derailment at ground level 70-D-6 7 Collision/Derailment in tunnel 70-D-7 8 Collision/Derailment on BRIDGE/TRESTLE 70-D-8 9 Collision/Derailment into/over water 70-D-9 1 LARGE FUEL/FIRE LOAD vehicle on tracks 70-C-1 C 2 COMMERCIAL vehicle on tracks 70-C-2 3 Other vehicle on tracks 70-C-3 4 Unknown situation (investigation) 70-C-4 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 FPDS v7.0 UPDATE MULTI-PROTOCOL CHANGES V. Trapped in Confined Space/Structure Collapse (1st party) DLS Link Protocols affected: 54, 57, 58 • The “Trapped in Confined Space/Structure Collapse (1st party)” DLS Link, which formerly directed the EFD to Panel B-5, has been modified and now directs the EFD to D-2. See Figure 8. Rationale: The new Protocol D provides instructions for what to do when trapped in a confined space or structure collapse. These DLS Links were modified to reflect the change of moving the Trapped in Confined Space/Structure Collapse (1st party) Panel from B-5 to D-2. 58 EXTRICATION / ENTRAPMENT KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n P 45 4j 1. What are they/you trapped in? a. The fi re department is being sent. Stay on the line, and I’ll tell you 2. Are they/you still trapped? exactly what to do next. b. Do not attempt to rescue the trapped person(s). a. (Yes) How many? G c. If it’s safe to do so, turn off the machinery/vehicle. b. (Yes) Exactly where are they/you located? d. Do not move her/him unless s/he is in danger. 3. What part of the body is trapped? e. Do not enter/re-enter any hazardous or dangerous areas. f. (Vehicle trunk) If possible, maintain verbal contact with the ✱ DELTA-, CHARLIE-, and BRAVO-level codes wx trapped people and assure them that help is on the way. 4. Are there any obvious injuries? ✱ Determine a speci c, clear meeting point for the emergency crews. 5. Are there any hazardous materials involved? ✱ Advise the caller to contact the maintenance department. a. (Yes) Is anything leaking? ✱ Provide responders with any known information about the b. (Yes) Do you know the warning placard numbers location and number of people trapped/in danger. (chemical ID)? DLS ✱ Link to R X-1 unless: g 6. (Machinery) Has the machinery been turned off? Caller Danger – Not Trapped S B-3 Danger Present – HAZMAT D-1 7. Is the still ? S (Vehicle trunk) vehicle running Trapped in Confi ned Space/Structure Collapse (1st party) D-2 8. (Vehicle trunk) I need to get the vehicle description… M Person Trapped in Vehicle Trunk D-4 9. Is anyone else injured? Stay on the Line Q X-2 a. (Yes) How many? G Urgent Disconnect R X-3 Control Bleeding X-4 LEVELS # DETERMINANT DESCRIPTORS 4 H Figure 8. Example ofCODES Multi-Protocol RESPONSES Changes V and W. PDIs andMODES DLS D 1 ENTRAPMENT/TRAPPED (head, trunk/torso/chest, upper armLinks., upper Protocol leg) 58. FPDS58-D-1 v7.0. © 2000–2018 PDC. 1 ENTRAPMENT/TRAPPED (unknown bodyW. part )Do Not Enter PDI 58-C-1 C Protocols affected: 58, 59, 66, F 1 ENTRAPMENT/TRAPPED (hand, wrist, forearm, foot, lower leg) 58-B-1 B 2 Unknown situation (investigation) • The former PDI “Do 58-B-2not enter (re-enter) any hazardous or 3 ENTRAPMENT/TRAPPED (NON-THREATENED) dangerous areas” has58-B-3 been modified to “Do not enter/re-enter 1 ENTRAPMENT/TRAPPED (fi nger, toe, hair) any hazardous or dangerous58-A-1 areas.” See Figure 8. A 2 No longer trapped with injuries 58-A-2 1 No longer trapped (no/unknown injuries) Rationale: Callers who58-c have-1 already left the hazardous or c dangerous area should not be given the instruction “Do not For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rightsenter reserved. any hazardous or dangerous areas.” IfFPDS they® v7.0, NAE,have 180615 already left the area, it might cause confusion and could result in them going back into the dangerous area. Changing the wording of this instruction slightly so that “re-enter” is an alternate word choice will help reduce the number of callers that do end up re-entering the hazardous area due to confusion.

© 2018 IAED 27 MULTI-PROTOCOL CHANGES FPDS v7.0 UPDATE X. Suspend Questioning CEI Protocols affected: 54, 55, 56, 58, 60, 62, 64, 69, 71, 72, 77 • The CEI “Suspend questioning when necessary to give safety PDIs, and then return to sequence” has been removed. Rationale: This CEI was redundant and is better addressed by the Case Entry Rules.

Y. Editable CEIs (ProQA only) Protocols affected: All Chief Complaint Protocols • Two new editable CEIs have been added to each Chief Complaint Protocol. Rationale: Adding two additional editable CEIs allows agencies to add local contact information or agency specific information that will help dispatchers.

Z. Parking Garage (Parkade) Term Protocols affected: Case Entry, 69, 71 • All instances of the term “Parkade” have been removed. Rationale: The term parkade is not commonly used. Changes to Individual Protocols

PROTOCOL 50: Case Entry Protocol Multi-Protocol Changes affecting this protocol: B, C, D, F, H, I, J, S, Y, Z Changes affecting only this protocol: • Cardset only: Case Entry Question 3 is now a Jurisdictionally Approved Question. See Figure 9. Rationale: The new purple font color indicates to the calltakers that this Case Entry Question is a Jurisdictionally Approved Question. EFDs should follow local policy about whether or not to ask this question. • Three new send points have been added after Case Entry Question 4: 71-E-1 “Vehicle fire(occupants trapped),” 77-E-1 “Vehicle collision (on fire and occupants trapped),” and 82-E-1 “Threatened/TRAPPED by WILDLAND fire.” See Figure 9. Rationale: Several new ECHO-situation Determinant Codes have been added throughout the protocol. These new ECHO codes have been added as send points on Case Entry to allow EFDs to dispatch these codes as soon as possible.

28 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • The send point “Sinking vehicle” after Case Entry Question 4 has been changed to a new Case Entry Question 4b “(Sinking vehicle) Are there any people still inside the vehicle?” This has a new 81-E-1 dispatch point: “Ye s .” The remaining subquestion has been re-lettered. See Figure 9. Rationale: Previously, when a sinking vehicle was reported, an ECHO-level Determinant Code was dispatched even though there were no people still inside the vehicle. Asking this new Case Entry Question allows the EFD to gather additional information about the scene, which helps them code the call correctly and send the appropriate response. • The send point on Case Entry Question 4c “(Vehicle in floodwater) Is the water moving the vehicle or getting deeper inside the vehicle?” has been changed from 72-E-2 to 81-E-2. See Figure 9. Rationale: All calls reporting sinking vehicles and vehicles in floodwater are now handled on Protocol 81.

Protected by U.S. Patents 8,417,533; 9,319,859. FPDSFPDS® v7.0, NAE, 180615 ENTRY QUESTIONS g ECHO Situations 4 REPORTED BUILDING/STRUCTURE LARGE NON-DWELLING Building/Structure The followingINTERNATIONAL ECHO situationsACADEMY, when ™ FIRE Suffi xes 1. What’s the address of the emergency? v THE determined in response to “Tell me The suffi x codes identify additional House/Apartment/Business/Intersection/Landmark/Jurisdiction/GPS/Body of Water exactly what happened” or any listed concerns involved with a REPORTED EntryFIRE Question, should be coded as one Approval signature of local Fire Administration/Agency Date approved ™ BUILDING/STRUCTURE FIRE: 2. What’s the phone number you’re calling from? v of the following ECHO responses on SMALL NON-DWELLING Building/Structure Protocols 67, 69, 71, 77, 81, or 82 only: T = Trapped in building fi re 3. What’s your ? PROTOCOL P = Person on fi re (inside) name • REPORTED BUILDING/ ™ Fire Priority Dispatch System STRUCTURE FIRE 69-E-? REPORTED BUILDING/STRUCTURE FIRE 4. Okay, tell me exactly what happened. • Trapped in building fi re 69-E-?T J POST-DISPATCH INSTRUCTIONS A caller spontaneously reports visible Approval signature of local Fire Administration/Agency Date approved • Person on fi re (inside) 69-E-?P Person on fi re (outside) 67-E-1 fl ames, smoke, or fi r e in or coming from a xw a.• (PersonECHO) onThe fi refi re (outside) department is being 67-E-1 COMMERCIAL/INDUSTRIAL Building building or structure. Vehicle fi re (occupants trapped) xww 71-E-1 • sent.Vehicle Stay fi r on e (occupants the line, trappedand I’ll ) tell you71-E-1 A building (structure) in which the primary Vehicle collision (on fi r e and occupants trapped) 77-E-1 • exactlyVehicle whatcollision to do next. HIGH LIFE HAZARD purpose is to conduct activities of xww (on fi r e and occupants trapped) 77-E-1 business, industry, or trade. Threatened/TRAPPED by WILDLAND fi re 82-E-1 b. (Person on fi re) Tell her/him to stop Any location that poses multiple life xw • Sinking vehicle (people inside) 81-E-1 threats due to diffi culty exiting or lack of ECHO Determinant Practice a. (REPORTED BUILDING/STRUCTURE FIRE) • running,Vehicle dropin fl oodwater to the ground, cover her/his face, and roll around. If water is available, mobility of the inhabitants: The ECHO level allows early recognition and What type of building is involved? 69-E-? (threatened) 81-E-2 • Churches response initiation based on specifi c ECHO xww • douseThreatened/ her/himTRAPPED with it immediately by until Trapped in building fi re 69-E-?T • Hospitals situations. Such coding is separated from xww the WILDLAND fire is completely fi r e out. 82-E-1 • Large apartment complexes DELTA when earlier dispatch is possible. Person on fi re (inside) 69-E-?P REPORTED BUILDING/STRUCTURE FIRE xww (Water not available) Get a blanket, rug, • Lodging locations (hotels) ENTRAPMENT/TRAPPED b. (Sinking vehicle) Are there any people still inside the vehicle? Determinantsor large jacket and use it to wrap her/his • Nursing homes 69-E-1body and= HIGH smother LIFE theHAZARD fl ames. • Schools A situation involving prevention of escape Yes 81-E-1 • Subway (metro) stations in which there is an increased threat of xww 69-E-2 = HIGH RISE injury, illness, or death to a person. c. (Vehicle in fl oodwater) Is the water moving the vehicle or getting 69-E-3 = COMMERCIAL/INDUSTRIAL Local Fire Administration/Agency deeper inside the vehicle? building Local Fire Administration/Agency must Defi nitions of Fire-Rescue Callers DLS69-E-4 ✱ Link= COMMERCIAL/INDUSTRIAL to: g st Yes 81-E-2 defi ne and authorize ( X ) for dispatch 1 party caller: A caller in the immediate xww Sinking Vehicle building (caller with inside) hazardous materials A-1 area of the incident who is directly 5. Are you at that location now? 69-E-5 = Residential (multiple) purposes what constitutes the following: Vehicle in Floodwater (caller inside) A-2 involved in the incident. 69-E-6 = Residential (single) HIGH RISE nd 9h (Caller Danger – Not Trapped) Building69-E-7 =/Structure LARGE NON-DWELLING Evacuation building/ 2 party caller: A caller in the immediate A building (structure) that is for st structure too tall area of the incident who is not directly Help is being sent. If it’s safe to do so, have everyone leave the area immediately. (1 party) B-1 adequate fi re control from ground-based involved in the incident. Once you get outside, do not go back in under any circumstances. 69-E-8 = SMALL NON-DWELLINGst building/ rd Trapped in structureBuilding Fire (1 party) B-2 aerial ladders, elevating platforms, or towers. 3 party caller: A caller not in the If you can take the phone, keep me on the line. If you can’t, call us back from a safe Threatened/69-E-9 = MobileTRAPPED home, by house trailer, immediate area of the incident who location. Make yourself known to the fi r e fi g h t e r s (responders) when they arrive. WILDLAND portable fi re offi(1st party)ce G-1 knows something about the incident. 69-E-10 = Building/Structure over water 4th party caller: A referring agency, alarm For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 69-E-11 = Unknown building/structure type Approval signature of local Fire Administration/Agency Date approved company, or person. 50 CASE ENTRY PROTOCOL Figure 9. Case Entry Questions, ECHO Situations, and REPORTED BUILDING/STRUCTURE FIRE Determinants. Protocol 50. FPDS v7.0. © 2000–2018 PDC.

© 2018 IAED 29 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE • Cardset only: The “(Caller Danger – Not Trapped)” PAI section has been moved from below the Post-Dispatch Instructions to below Case Entry Question 5. See Figure 9. Rationale: This PAI section has been moved to create more space for several new DLS Links. • Several ECHO-level Determinant Codes have been added or modified throughout the protocol. o The list of protocols that have ECHO responses in the ECHO Situations AI text has been modified and now includes Protocols 67, 69, 71, 77, 81, and 82. See Figure 9. o The former “Sinking vehicle” entry on the ECHO Situations AI list has been modified to “Sinking vehicle (people inside)” and has been changed to 81-E-1. See Figure 9. o The “Vehicle in floodwater (threatened)” entry on the ECHO Situations AI list has been changed to 81-E-2. See Figure 9. o The new 71-E-1 Determinant Code “Vehicle fire (occupants trapped),” 77-E-1 “Vehicle collision (on fire and occupants trapped),” and 82-E-1 “Threatened/TRAPPED by WILDLAND fire” have been added to the ECHO Situations AI List. See Figure 9. o The 69-E-7 Determinant Code “Chimney” in the REPORTED BUILDING/STRUCTURE FIRE Determinants AI list has been removed. The remaining Determinant Codes in this list have been renumbered accordingly. See Figure 9. Rationale: With the addition and modification of many of the ECHO-level Determinant Codes, the Additional Information sections that list all of the ECHO codes were updated to reflect these changes. • The 69-E-8 Determinant Descriptor on the REPORTED BUILDING/STRUCTURE FIRE Determinants list has been changed from “Large NON-DWELLING building/structure” to “LARGE NON-DWELLING building/structure.” See Figure 9. • The 69-E-9 Determinant Descriptor on the REPORTED BUILDING/STRUCTURE FIRE Determinants list has been changed from “Small NON-DWELLING building/structure” to “SMALL NON-DWELLING building/structure.” See Figure 9. Rationale: See Multi-Protocol Change D.

30 © 2018 IAED ENTRY QUESTIONS g INTERNATIONAL ACADEMY ™ 1. What’s the address of the emergency? v THE House/Apartment/Business/Intersection/Landmark/Jurisdiction/GPS/Body of Water FIRE 2. What’s the phone number you’re calling from? v ™ 3. What’s your ? PROTOCOL name ™ Fire Priority Dispatch System 4. Okay, tell me exactly what happened. J POST-DISPATCH INSTRUCTIONS Person on fi re (outside) 67-E-1 xw a. (ECHO) The fi re department is being Vehicle fi re (occupants trapped) xww 71-E-1 sent. Stay on the line, and I’ll tell you Vehicle collision (on fi r e and occupants trapped) xww 77-E-1 exactly what to do next. Threatened/TRAPPED by WILDLAND fi re xw 82-E-1 b. (Person on fi re) Tell her/him to stop a. (REPORTED BUILDING/STRUCTURE FIRE) running, drop to the ground, cover her/his What type of building is involved? 69-E-? face, and roll around. If water is available, xww douse her/him with it immediately until Trapped in building fi re xww 69-E-?T the fire is completely out. Person on fi re (inside) xww 69-E-?P (Water not available) Get a blanket, rug, b. (Sinking vehicle) Are there any people still inside the vehicle? or large jacket and use it to wrap her/his body and smother the fl ames. Yes xww 81-E-1 c. (Vehicle in fl oodwater) Is the water moving the vehicleFPDS or v7.0getting UPDATE CHANGES TO INDIVIDUAL PROTOCOLS deeper inside the vehicle? DLS ✱ Link to: g Yes 81-E-2 xww Sinking Vehicle (caller inside) A-1 5. Are you at that location now? Vehicle in Floodwater (caller inside) A-2 9h (Caller Danger – Not Trapped) Building/Structure Evacuation Help is being sent. If it’s safe to do so, have everyone leave the area immediately. (1st party) B-1 Once you get outside, do not go back in under any circumstances. Trapped in Building Fire (1st party) B-2 If you can take the phone, keep me on the line. If you can’t, call us back from a safe Threatened/TRAPPED by location. Make yourself known to the fi r e fi g h t e r s (responders) when they arrive. WILDLAND fi re (1st party) G-1

For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. Figure 10. DLS Links. Protocol 50.FPDS FPDS® v7.0, NAE, v7.0. 180615 © 2000–2018 PDC.

• The former DLS Link for “Trapped in Building Fire (1st party)” has been changed from sending the calltaker to B-1 to sending the calltaker to B-2. See Figure 10. Rationale: New instructions for what to do if the caller is trapped in a building fire have been added to Protocol B as Panel B-2 and B-2i. These DLS Links have been updated to correspond with these new PAI Panels. • A new DLS Link to Panel G-1 has been added: “Threatened/ Trapped by fire(1 st party).” See Figure 10. Rationale: New Pre-Arrival Instructions for what to do when the caller is threatened or trapped by a wildland fire have been added as Protocol G: Wildland Fire Hazards. This new DLS Link has been added to correspond with this new PAI Protocol. • The definition for REPORTED BUILDING/STRUCTURE FIRE has been modified to “A callerspontaneously reports visible flames, smoke, or fire in or coming from a building or structure.” Rationale: The word “fire” was added to help clarify for the EFD that, in addition to flames or smoke, that any visible sign of fire at all coming from a building or structure should be reported. • A new Chief Complaint Selection Rule 1 has been added: “For a 1st party caller in a sinking vehicle, go directly to PAIs without obtaining an address, phone number, or name during Case Entry.” • A new Chief Complaint Selection Rule 3 has been added: “If a landslide/mudslide occurs in an urban or other environment that is quickly and easily accessible by fire and rescue crews, use Protocol 54.” See Figure 11. • A new Chief Complaint Selection Rule 4 has been added: “For electrical transformer explosions, use Protocol 55 to address scene safety.” See Figure 11. • A new Chief Complaint Selection Rule 5 has been added: “For elevator alarms, use Protocol 56.” See Figure 11.

© 2018 IAED 31 50 CASE ENTRY PROTOCOL Chief Complaint Selection Rules 12. If a vehicle fi re is inside a building, Rules 1. For a 1st party caller in a sinking consider it a structure fi re and use 1. Sinking vehicles are considered vehicle, go directly to PAIs without Protocol 69. If the structure is a occupied until proven otherwise. obtaining an address, phone number, PARKING GARAGE or tunnel, use 2. Always verify the incident address and or name during Case Entry. Protocol 71. callback number regardless of ANI/ALI 2. REPORTED BUILDING/STRUCTURE 13. If a train incident involves both a information. 50 FIRES CASE should ENTRY be P codedROTOCOL as ECHO. collision/derailment and a fi re, use 3. Always notify responders of any 3. If a landslide/mudslide occurs in an Protocol 70. confi rmed ENTRAPMENT. Never Chief Complaint Selection Rules 12. If a is , Rules urban or other environment that is 14. For vehicle train incidents fi re inside involving a building a structure, assume that an ENTRAPMENT 1. For a 1st party caller in a sinking consider it a structure fi re and use 1. Sinking vehicles are considered quickly and easily accessible by fi r e use Protocol 70 or 75 to better address notifi cation has been received until it CHANGES TOvehicle INDIVIDUAL, go directly PROTOCOLS to PAIs without . If the structure isFPDSa v7.0 UPDATEoccupied until proven otherwise. and rescue crews, use Protocol 54. Protocolsafety and 69 HAZMAT issues. has been specifi cally acknowledged by obtaining an address, phone number, 4. For electrical transformer explosions, 15.PARKING For a vehicle GARAGE fi re dueor tunnel to a motor, use vehicle 2. Alwaysresponders. verify the incident address and oruse name Protocol during 55 Case to address Entry. scene Protocol 71. callback number regardless of ANI/ALI collision, use Protocol 77. 4. The calltaker will suspend questioning 2. REPORTEDsafety. BUILDING/STRUCTURE 13. If a train incident involves both a information. 16. If a landslide/mudslide occurs in when it is necessary to give instructions 5.FIRES For elevator should be alarms coded, use as ECHOProtocol. 56. collision/derailmenta rural or other environment and a fi re that, use 3. Always notify responders of any 3. If a landslide/mudslide occurs in an Protocol 70. pertaining to caller/victim safety or 6. If a structure, dwelling, non-structure, is diffi cult to navigate or access in conficare rmed. Upon ENTRAPMENT completion of. Never necessary urban or other environment that is 14. For train incidents involving a structure, or vehicle is on fi re as a result of an a timely manner (due to remoteness, assumeinstructions, that an the ENTRAPMENT calltaker must return to quickly and easily accessible by fi r e use Protocol 70 or 75 to better address explosion, use Protocol 57. mountainous terrain, high altitude, steepness, notifithe cationquestion has sequence been received. until it 7.and If a rescue crews, use Protocolin the trunk 54. of a safetyetc.), useand ProtocolHAZMAT 78 issues.. has been specifi cally acknowledged by person is trapped 5. If at any time the caller expresses that 4. Forvehicle, electrical use transformer. explosions, 15.17. For If aa HIGHvehicle ANGLE fi re due rescue to a motorincident vehicle responders. Protocol 58 they may be in danger, advise them to use Protocol 55 to address scene collisionoccurs ,in use a rural Protocol or other 77. environment 8. For fuel spill incidents not due to a 4. Theget calltaker to safety will immediately suspend questioning(if safe to do so) safety. 16. If thata landslide is diffi cult/mudslide to navigate occurs or accessin collision or crash, use Protocol 59. whenand callit is back.necessary to give instructions 5.9. For If aelevator HIGH ANGLE alarms rescue, use Protocol incident 56occurs. a inrural a timely or other manner environment (due to remoteness that , pertaining to caller/victim safety or 6. When an ECHO determinant has been 6. If ina structurean urban ,or dwelling other environment, non-structure that, is ismountainous diffi cult to terrainnavigate, high or altitude access, snow in , ice, . Upon completion of necessary careselected, Case Entry and Key Questions orquickly vehicle and is oneasily fi re asaccessible a result ofby an fi r e a steepnesstimely manner, etc.), use (due Protocol to remoteness 78. , instructions, the calltaker must return to must be completed whenever possible explosionand rescue, use crews Protocol, use Protocol57. 62. 18.mountainous If the Chief terrain Complaint, high altitude involves, steepness both , the question sequence. 7. If a person is trapped in the trunk of a etc.), use Protocol 78. to obtain further information and cover 10. For fl ames or smoke inside a building hazardous materials and a fi re, use 5. If at any time the caller expresses that Figure 11vehicle,. Chief use Complaint Protocol 58Selection. Rules 3,17. 4, If5, a 16, HIGH and ANGLE 17. Protocol rescue incident50. FPDS v7.0. scene safety. due to a lightning strike, use Protocol 69. the Chief Complaint Protocol that best they may be in danger, advise them to © 2000–2018 PDC. occurs in a rural or other environment 8.11. For If smokefuel spill is smelledincidents inside not due a building to a , addresses the fi re. get to safety immediately (if safe to do so) that is diffi cult to navigate or access collisionuse Protocol or crash, 69. use Protocol 59. and call back. 9. If a HIGH ANGLE rescue incident occurs in a timely manner (due to remoteness, • A new Chief Complaint Selection Rule 9 has been added:6. “IfWhen an ECHO determinant has been in an urban or other environment that is mountainous terrain, high altitude, snow, ice, selected, Case Entry and Key Questions a HIGHquickly ANGLE and easily rescue accessible incident by fi r e occurssteepness, etc in.), use an Protocol urban 78. or other must be completed whenever possible For useand under rescue FPDS® license crews agreement, use only.Protocol © 2000–2018 62. Priority Dispatch18. If Corp. the All Chief rights reserved. Complaint involves both FPDS® v7.0, NAE, 180615 environment that is quickly and hazardouseasily materialsaccessible and a fi re by, use fire andto obtain further information and cover 10. For fl ames or smoke inside a building scene safety. rescuedue crews, to a lightning use strike, Protocol use Protocol 6269. .” the Chief Complaint Protocol that best 11. If smoke is smelled inside a building, addresses the fi re. • A newuse Chief Protocol Complaint 69. Selection Rule 16 has been added: “If a landslide/mudslide occurs in a rural or other environment (due thatFor isuse under difficult FPDS® license agreement to only.navigate © 2000–2018 Priority Dispatchor access Corp. All rights in reserved. a timely manner FPDS® v7.0, NAE, 180615 to remoteness, mountainous terrain, high altitude, steepness, etc.), use Protocol 78.” See Figure 11. • A new Chief Complaint Selection Rule 17 has been added: “If a HIGH ANGLE rescue incident occurs in a rural or other environment that is difficult to navigate or access in a timely manner (due to remoteness, mountainous terrain, high altitude, snow, ice, steepness, etc.), use Protocol 78.” See Figure 11. • The remaining Chief Complaint Selection Rules have been renumbered accordingly. Rationale: Chief Complaint Selection Rules provide the dispatcher with set circumstances of when certain protocols ought to be used. Many new Chief Complaint Selection Rules have been added to provide clarification for the dispatcher and help them select the appropriate Chief Complaint as quickly as possible. • A new Rule 1 has been added: “Sinking vehicles are considered occupied until proven otherwise.” See Figure 12. Rationale: Sinking vehicles may often appear unoccupied when there are still people trapped inside. To prevent the injury or death of those in these types of situations, sinking vehicles must be checked for any passengers that may still be inside.

32 © 2018 IAED Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 Rules (continued) 12. Always notify responders as quickly Axioms 7. When, before fi nishing Key Questions, as possible if incident information 1. Dispatch should strongly consider you are directed to dispatch and go changes or if issues at the incident providing emergency responders to DLS, provide all applicable PDIs, pose a threat. with historical data (per local policy) for provide any appropriate PAIs, and 13. Any extinguished fi re information must specifi c locations that may represent a return to questioning when possible. be spontaneously provided by the potential threat to responders. Having 8. All questions must be asked unless caller. this information will allow responders the answer is completely obvious or 14. Single and multiple sick/injured to maintain a heightened sense of already provided by the caller. persons are identifi ed by Determinant awareness. FPDS v7.0 UPDATE CHANGESCodes and suffi TO xes INDIVIDUAL on numerous PROTOCOLS 50 CASE ENTRY PROTOCOL 9. If it is determined that a person is on fi re at any time during interrogation, protocols and are presumed on certain Chief Complaint Selection Rules Rules 12. If a vehicle fi re is inside a building, dispatch the appropriate response, rescue and major-incident protocols. 1. For a 1st party caller in a sinking consider it a structure fi re and use 1. Sinking vehicles are considered 15. Key Questions in are Protectedprovide by U.S. Patents DLS 8,417,533;, and 9,319,859.return to sequence. purple font FPDS® v7.0, NAE, 180615 vehicle, go directly to PAIs without Protocol 69. If the structure is a 10.occupied The EFD untilmust proven weigh otherwise.the confl icting Jurisdictionally Approved Questions Rules (continued) 12. Always notify responders as quickly Axioms De Luca’s Law obtaining an address, phone number, PARKING GARAGE or tunnel, use 2. Alwayspriorities verify of obtainingthe incident (and address verifying) and a and are informational. The local Fire as possible if incident information 1. Dispatch should strongly consider or name during Case Entry. Protocol 71. 7. callbackWhen,useful before location number fi nishing regardlessand helping Key Questions,of the ANI/ALI caller Administration/Agency determines EFDs will follow all protocols per se, changes or if issues at the incident providing emergency responders 2. REPORTED BUILDING/STRUCTURE 13. If a train incident involves both a informationyouget are to safety directed. . A callerto dispatch may be and unable go to whether these questions should be avoiding freelance questioning or pose a threat. with historical data (per local policy) for FIRES should be coded as ECHO. collision/derailment and a fi re, use toidentify DLS, provide the exact all applicablelocation for PDIs a variety, asked. information unless it enhances, not 3. Always notify responders of any 13. Any extinguished fi re information must specifi c locations that may represent a 3. If a landslide/mudslide occurs in an Protocol 70. provideof reasons. any appropriateIf the initial effortPAIs, andfails, replaces, the written protocol questions confi rmed ENTRAPMENT. Never be spontaneously provided by the potential threat to responders. Having urban or other environment that is 14. For train incidents involving a structure, returnattempt to questioningbriefl y to obtain when the possible. street or and scripts. assume that an ENTRAPMENT caller. this information will allow responders quickly and easily accessible by fi r e use Protocol 70 or 75 to better address 8. Allhighway questions of travel, must bedirection asked unlessof travel, notifi cation has been received until it to maintain a heightened sense of and rescue crews, use Protocol 54. safety and HAZMAT issues. Figurethe and12 answer. lastRules cross is1, completely 7, street and 15.or identifi obviousProtocol able or 50. FPDS14. Single v7.0. ©and 2000–2018 multiple sick/injured PDC. has been specifi cally acknowledged by awareness. 4. For electrical transformer explosions, 15. For a vehicle fi re due to a motor vehicle responders.alreadyobject seen.provided Further by the attempts caller. to locate persons are identifi ed by Determinant use Protocol 55 to address scene collision, use Protocol 77. 9. Ifcan it is be determined made as timethat apermits person. is on Codes and suffi xes on numerous • A portion4. The calltaker of Rule will suspend 7 has questioning modified protocols from and “provide are presumed any on certain appropriate Frenza’s Law safety. 16. If a landslide/mudslide occurs in 11.fi Anre atincident any time involving during ainterrogation, person needing when it is necessary to give instructions rescue and major-incident protocols. A thing not looked for is seldom found. 5. For elevator alarms, use Protocol 56. a rural or other environment that PAIs frompertainingdispatchrescue Protocols and the to caller/victimemergencyappropriate A, medicalresponse,safety B, or and C (red and blue links), and return to 6. If a structure, dwelling, non-structure, is diffi cult to navigate or access in careprovidetreatment. Upon DLS completionis, anda fi re return incident of to necessary sequence until the . 15. Key Questions in purple font are or vehicle is on fi re as a result of an a timely manner (due to remoteness, questioning10. instructions,Theperson EFD hasmust when thebeen weigh calltaker rescued. thepossible” conflmust If theicting return person to to “Jurisdictionallyprovide any Approved appropriate Questions PAIs, De Luca’s Law explosion, use Protocol 57. mountainous terrain, high altitude, steepnessand, returntheprioritiesneeds question onlyto of obtainingsequencemedicalquestioning treatment, .(and verifying) it is awhen an andpossible.” are informational. See The Figure local Fire 12. 7. If a in the trunk of a etc.), use Protocol 78. EMS incident. Administration/Agency determines EFDs will follow all protocols per se, person is trapped 5. Ifuseful at any location time the and caller helping expresses the caller that vehicle, use . 17. If a HIGH ANGLE rescue incident whether these questions should be avoiding freelance questioning or Protocol 58 Rationale:theyget tomay safety See be in. A danger Multi-Protocolcaller ,may advise be unablethem to to Change A. occurs in a rural or other environment asked. information unless it enhances, not 8. For fuel spill incidents not due to a getidentify to safety the exactimmediately location (if forsafe a to variety do so) that is diffi cult to navigate or access replaces, the written protocol questions collision or crash, use Protocol 59. • A newandof Rule reasons. call back. 15 If the has initial been effort fails, added: “Key Questions in purple font 9. If a HIGH ANGLE rescue incident occurs in a timely manner (due to remoteness, 50attempt CASE briefl ENTRY y to obtainPROTOCOL the street or and scripts. 6. When an ECHO determinant has been in an urban or other environment that is mountainous terrain, high altitude, snow, iceare, Jurisdictionallyhighway of travel, direction Approved of travel, Questions and are informational. selected, Case Entry and Key Questions quickly and easily accessible by fi r e steepness, etc.), use Protocol 78. and last cross street or identifi able The localmust be Fire completed Administration/Agency whenever possible determines whether these and rescue crews, use Protocol 62. 18. If the Chief Complaint involves both object seen. Further attempts to locate to obtain further information and cover hazardous materials and a fi re, use can be made as time permits. 10. For fl ames or smoke inside a building questionsscene safety. should be asked.” See Figure 12. Frenza’s Law due to a lightning strike, use . the Chief Complaint Protocol that best Protocol 69 11. An incident involving a person needing A thing not looked for is seldom found. 11. If smoke is smelled inside a building, addresses the fi re. Rationale:rescue and The emergency Fire Councilmedical of Standards has specifically use Protocol 69. approvedtreatment Jurisdictionally is a fi re incident until the Approved Questions to allow person has been rescued. If the person agenciesneeds to only determine medical treatment, whether it is an or not to ask these Key EMS incident. For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. Questions. EFDs shouldFPDS® v7.0, follow NAE, 180615 their local policy about asking these Key Questions. Jurisdictionally Approved Questions will provide 50 CtheASE EEFDNTRY PwithROTOCOL helpful, additional information, but will not affect the Determinant Code or response level.

PROTOCOL 51: Aircraft Emergency Multi-Protocol Changes affecting this protocol: B, C, J, P, Q, Y Changes affecting only this protocol: • The text on Key Question 8 “Obtain Aircraft Information” has been changed to “I need to get the aircraft information. . .” Rationale: This text was changed to better match the language used in the Medical and Police disciplines. • ProQA only: The first and second CEIs have been made editable. Rationale: Making these CEIs editable allows agencies to add local contact information. • A new DLS link to end calls has been added: “OMEGA.” Rationale: No additional instruction is needed for OMEGA-level calls.

© 2018 IAED 33 51 AIRCRAFT EMERGENCY 51 AIRCRAFT EMERGENCY KEY QUESTIONS KEY QUESTIONSg J POST-DISPATCH INSTRUCTIONS C 4q g E PJ 45POST 4j-DISPATCH INSTRUCTIONS C 4q E P 45 4j 1. What type of aircraft is involved? 1. What typea. I’mof aircraft sending is the involved fi re department? to help you now. a. The fi re department is being sent. Stay on the line, and I’ll tell LARGE/SMALL/Cargo/Military 2. Where is theStay aircraft on the now line?, and I’ll tell you exactly what to do next.you exactly what to do next. CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE 2. Where is the aircraft now? b. (Fire)Land/Water/Airborne Do not try to put the fi re out. b. (Fire) Do not try to put the fi re out. Land/Water/Airborne 3. Is the aircraftc. Do noton fi approachr e ? the aircraft or pick up anything. c. Do not approach the aircraft or pick up anything. 3. Is the aircraft on fi r e ? • The 51-D-4, 51-D-5, and 51-D-64. Has Determinant the d.aircraft (OMEGA) crashed I’m ? notifyingDescriptors the proper agencies have. Call us backd. (OMEGA) if I’m notifying the proper agencies. Call us back if 4. Has the aircraft crashed? a. (Yes –anything on land) changes Is a building/structure. involved? anything changes. a. been(Yes – on modified land) Is a building/structure to change involved? “water aircraft emergency” to “water 5. (Water) What type of body of water is this? ✱ 5. (Water) What type of body of water is this? Notify appropriate aviation o cials. crash.” See Figure 13. ✱ Notify appropriate aviation o cials. COASTAL/INLAND/OCEANIC COASTAL/INLAND/OCEANIC ✱ Notify all applicable local authorities (de ned by agencies). ✱ ✱ Notify all applicable local authorities (de ned byt agencies). ✱ All dispatchRationale: codes The wording has Allbeen dispatcht modified codes to clarify for the DLS ✱ Link to R X-1 unless: g 6. Are you in immediate danger? 6. Are you DLSin immediate ✱ Linkdanger to ?R X-1 unless: gOMEGA End (Airborne)EFD that that these Determinant(Airborne) CodesCaller Danger are – Notfor Trapped incidents where S B-2Caller Danger – Not Trapped S B-3 7. (Froman caller) aircraft What direction crashes is it going into? body7. of(From water caller)Person Whatand on Fire direction not otheris it going ?types of B-3Person on Fire B-4 8. (From Flight Ops) Obtain Aircra Information. 8. (From Z FlightStay Ops)on the I needLine to get the aircraft Q X-2Stay on the Line Q X-2 aircraft emergencies that may involve Urgent Disconnectwater.information … ZR X-3Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 LLEVELS S C M# UDETERMINANT DESCRIPTORSCODES RESPONSES4 A B C H L MODESM S T U CODES RESPONSES MODES 1 Aircraft crash onv6.1 land (ALERT III) 1 Aircraft crash on v7.0land51-D-1 (ALERT III) 51-D-1 D 2 Aircraft crash involving building/structure (ALERTD III) 2 Aircraft crash involving51-D-2 building/structure (ALERT III) 51-D-2 3 Aircraft fi re/recovery on ground (ALERT III) 3 Aircraft fi re/incident51-D-3 on ground (ALERT III) 51-D-3 4 COASTAL water aircraft emergency 4 COASTAL water crash51-D-4 51-D-4 5 INLAND water aircraft emergency 5 INLAND water crash51-D-5 51-D-5 6 OCEANIC water aircraft emergency 6 OCEANIC water crash51-D-6 51-D-6 1 Aircraft incoming – full emergency (ALERT II) 1 Aircraft incoming (51-C-1ALERT II) 51-C-1 C 2 Aircraft incoming – minor emergency (ALERT IC) 2 Aircraft incoming (51-C-2ALERT I) 51-C-2 1 Unknown situation (investigation) 1 Unknown situation51-B-1 (investigation) 51-B-1 BFigure 13. Modified Determinant Descriptors. ProtocolB 51. FPDS v6.1 and 7.0. © 2000–2018 PDC. 1 Standby 1 Standby 51-A-1 51-A-1 A• A portion of the ALERT III definitionA has been modified from c 1“AnAIRBORNE aircraft AIRCRAFT accident, aircraftc fire1 , AIRBORNEor incident” AIRCRAFT51- cto-1 “An aircraft 51-c-1

For use under FPDScrash® license agreement, fire only., ©or 2000–2013 other Priority Dispatch incident.” Corp. All rightsFor use reserved. under FPDS ® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved.FPDS® v6.1, NAE, 140919 / 180622 FPDS® v7.0, NAE, 180615 Rationale: The new wording in this definition is clearer. • The 51-D-3 Determinant Descriptor has been changed from “Aircraft fire/recovery on ground (ALERT III)” to “Aircraft fire/ incident on ground (ALERT III).” See Figure 13. Rationale: This Determinant Descriptor was modified to better match the changed wording of the ALERT III definition. • The 51-C-1 Determinant Descriptor “Aircraft incoming – full emergency (ALERT II)” has been renamed “Aircraft incoming (ALERT II).” See Figure 13. • The 51-C-2 Determinant Descriptor “Aircraft incoming – minor emergency (ALERT I)” has been renamed “Aircraft incoming (ALERT I).” See Figure 13. Rationale: This modification broadens the use of these Determinant Codes as they are no longer specific to full or minor emergencies. • The LARGE vs. SMALL Aircraft special definition has been renamed LARGE/SMALL/LIGHT Aircraft and has been modified. See Figure 14. o Four new suffixes have been added: “A = Airship/Blimp,” “B = Hot air balloon,” “H = Helicopter,” and “T = LIGHT.” See Figure 14.

34 © 2018 IAED Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 Aircraft Information ALERT III AIRBORNE AIRCRAFT a. What is the current location of the An aircraft crash, fi r e , or other incident has Any report of a concern regarding an Z aircraft? occurred at or in the vicinity of the airport. b. What type of aircraft is this airborne aircraft from either a private caller (single-engine, etc.)? ALERT II or Flight Ops. Such reports may not include c. What type of trouble is the aircraft An that is known or the exact destination or possible landing having? incoming aircraft d. Where is it scheduled to land? suspected to have an operational defect that site of the aircraft. e. What runway will be used for the affects normal fl ight operations to the extent landing? Flight Operations Personnel (Flight Ops) that there is danger of an accident (e.g., engine Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 f. When is the aircraft scheduled to land? shut down, smoke in cockpit, landing gear problems). Includes air traffi c control (ATC), airport g. Are there any dangerous goods or Aircraft Information ALERT III AIRBORNE AIRCRAFT hazardous materials on board? ALERT I control towers, fl ight service stations (FSS), i. (Yes) What type and quantity? fi xed a. base What operations is the current (FBO) ,location or corporate of the An aircraft crash, fi r e , or other incident has Any report of a concern regarding an An incoming aircraft that is known or Z aircraft? occurred at or in the vicinity of the airport. h. How many occupants (souls) are on fl ight following operations (air medical). airborne aircraft from either a private caller board? suspected to have an operational defect that b. What type of aircraft is this (single-engine, etc.)? ALERT II or Flight Ops. Such reports may not include i. How much fuel is on board? should not normally cause serious diffi culty in achieving a safe landing (e.g., feathered Incomingc. What type of trouble is the aircraft An incoming aircraft that is known or the exact destination or possible landing 4 Determinant Suffi xes having? propeller, oil leak). A reportd. Where received is it fromscheduled Flight to Ops land ? suspected to have an operational defect that site of the aircraft. The suffi x codes help to delineate the type Local Fire Administration/Agency indicatinge. What where runway and will when be used(ETA) anfor aircraftthe affects normal fl ight operations to the extent of problem for specifi c response and safety landing? that there is danger of an accident (e.g., engine Flight Operations Personnel (Flight Ops) Local Fire Administration/Agency must will attempt to land. purposes: FPDS v7.0 UPDATE CHANGESf. When is the TO aircraft INDIVIDUAL scheduled to land PROTOCOLS? shut down, smoke in cockpit, landing gear problems). Includes air traffi c control (ATC), airport defi ne and authorize ( X ) for dispatch g. Are there any dangerous goods or A = Airship/Blimp M = Military purposes what constitutes the following: Rules hazardous materials on board? ALERT I control towers, fl ight service stations (FSS), B = Hot air balloon S = SMALL i. (Yes) What type and quantity? An incoming aircraft that is known or fi xed base operations (FBO), or corporate LARGE/SMALL/LIGHT Aircraft 1. Allh. military aircraft are assumed are to beon C = Cargo T = LIGHT How many occupants (souls) suspected to have an operational defect that fl ight following operations (air medical). The number of occupants (souls) the aircraft board? H = Helicopter U = Unknown carrying explosive ordnance (weaponry) should not normally cause serious diffi culty is capable of carrying (not the number actually on i. How much fuel is on board? L = LARGE until proven otherwise. in achieving a safe landing (e.g., feathered Incoming board) can determine the size of the aircraft 4 Determinant Suffi xes COASTAL Water 2. Obtain as much information as possible propeller, oil leak). A report received from Flight Ops involved. The suffi x codes help to delineate the type A navigable body of water such as a bay, to help aviation offi cials identify the Local Fire Administration/Agency indicating where and when (ETA) an aircraft canal, channel, harbor, inlet, or sound that is LARGE: ______of aircraftproblem and for specifiits intended c response route and. safety will attempt to land. purposes: Local Fire Administration/Agency must located on or near a coastline. ______3. A report from a private caller about defi ne and authorize ( X ) for dispatch A = Airship/Blimp M = Military INLAND Water SMALL: ______an AIRBORNE AIRCRAFT that does not purposes what constitutes the following: Rules B = Hot air balloon S = SMALL An inland lake, pond, swamp, reservoir, or indicate a crash has occurred or a LARGE/SMALL/LIGHT Aircraft 1. All military aircraft are assumed to be navigable river. ______C = Cargo T = LIGHT possible landing site should be coded The number of occupants (souls) the aircraft carrying explosive ordnance (weaponry) LIGHT: ______H = Helicopter U = Unknown OCEANIC Water as 51-c-1 and information referred to is capable of carrying (not the number actually on until proven otherwise. ______L = LARGE A large body of water such as the Gulf of the appropriate aviation and/or law board) can determine the size of the aircraft 2. Obtain as much information as possible COASTAL Water involved. Mexico, Hudson Bay, the Atlantic and Pacifi c enforcement offi cials. to help aviation offi cials identify the Oceans, or the Great Lakes of North America. Approval signature of local Fire Administration/Agency Date approved A navigable body of water such as a bay, canal, channel, harbor, inlet, or sound that is LARGE: ______aircraft and its intended route. 51 AIRCRAFT EMERGENCY located on or near a coastline. ______3. A report from a private caller about Figure 14. Determinant Suffixes and the LARGE/SMALL/LIGHT Aircraft definition. INLAND Water SMALL: ______an AIRBORNE AIRCRAFT that does not Protocol 51. FPDS v7.0. © 2000–2018 PDC. An lake, pond, swamp, reservoir, or inland ______indicate a crash has occurred or a navigable river. possible landing site should be coded : ______Rationale: There is a rising numberOCEANIC of Water accidents involving LIGHT as 51-c-1 and information referred to A large body of water such as the Gulf of ______the appropriate aviation and/or law alternative aircrafts. These newMexico, suffixes Hudson Bay,and the the Atlantic modified and Pacifi c enforcement offi cials. Special Definition will help provideOceans, orthe the Greatresponders Lakes of North America. with betterApproval signature of local Fire Administration/Agency Date approved 51 AIRCRAFT EMERGENCY information so that they are better equipped to handle these types of calls. • The definition for AIRBORNE AIRCRAFT has been moved after the Special Definition for LARGE/SMALL/LIGHT Aircraft. Rationale: The structure of the Additional Information card has changed so that all special definitions are listed together after the single definition for Local Fire Administration/Agency. The rest of the definitions are listed after all the Special Definitions in the order that they appear on the Dispatch card. • The former Rule 1 has been removed: “All aircraft, train, or other mass transit vehicle accidents are considered ENTRAPMENT situations until proven otherwise.” • The former Rule 2 has been removed: “All aircraft crashes are also considered HAZMAT incidents until proven otherwise.” Rationale: These Rules are no longer necessary on this protocol and have been removed. Their removal also provided the space necessary for additional changes made to this protocol.

© 2018 IAED 35 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE PROTOCOL 52: Alarms Multi-Protocol Changes affecting this protocol: B, C, J, O, S, Y Changes affecting only this protocol: • The Key Question sequence has been reordered so that the former KQ 3 “What’s the name of the business/resident/ owner?” now appears as KQ 4 under the (Alarm monitoring company) Key Question sequence and KQ 4 under the (Private caller) Key Question sequence. Additionally, the former KQ 4 “What type of building is involved?” now appears as KQ 5 under both the (Alarm monitoring company) Key Question sequence and the (Private caller) Key Question sequence. The rest of the Key Questions have been renumbered accordingly. See Figure 15. 52 ALARMS KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H E P 45 ? 1. What type of fi r e alarm is this? (Alarm monitoring company) 2. What or was ? a. Try to contact a responsible party, and call us back with an area zone/room activated estimated time of arrival (ETA). (Alarm monitoring company) b. Call us back if you get a reset of the alarm, additional 3. What’s the phone number of the business/resident/owner? alarms, or other information. 4. What’s the name of the business/resident/owner? (Private caller) c. The fi re department is being sent. Stay on the line, and I’ll 5. What type of building is involved? tell you exactly what to do next. 6. What is the reference number for this alarm? d. () Do not use any open fl ame or (Private caller) anything that could cause a spark. Leave the building/area immediately (and leave the door open). 3. Do you see fl ames or smoke? e. Do not reset or silence the alarm. Yes 69 f. (COMMERCIAL/INDUSTRIAL/Multi-dwelling) Do not use the 4. What’s the name of the business/resident/owner? elevator. 5. What type of building is involved? g. If it’s safe to do so, leave the building, close the doors 6. How many fl oors or stories are there? behind you, and remain outside. 7. Do you know what caused the alarm? ✱ Advise the caller and responders of potential hazards. 9h 8. Are there any people inside? DLS ✱ Link to R X-1 unless: g 9. (Carbon monoxide/Industrial gas) Is anyone sick? Alarm monitoring company End st a. (Yes) How many? G Building/Structure Evacuation (1 party) B-1 Stay on the Line Q X-2 Figure 15. Key Questions. Protocol 52. FPDS v7.0. Urgent Disconnect R X-3 ©LEVELS 2000–2018 # DETERMINANT PDC. DESCRIPTORS 4 SEE ADDITIONAL INFO CODES RESPONSES MODES Rationale: This new1 HIGH Key LIFE HAZARD Question arrangement improves the52-C-1 C 2 HIGH RISE 52-C-2 flow of gathered3 informationCOMMERCIAL/INDUSTRIAL for the building EFD. 52-C-3 4 Residential (multiple) 52-C-4 • A new Key Question 2 has been added: “What area or zone/ room was activated1 Residential?” See (single) Figure 15. 52-B-1 B 2 NON-DWELLING building/structure (shed, garage) 52-B-2 Rationale: For private3 Mobile callershome, house reporting trailer, portable offialarm ce activations, a 52-B-3 room is a better4 referenceUnknown situation point (investigation/call for an box) alarm location rather 52-B-4

than a zone.For use Alarmunder FPDS® license monitoring agreement only. © 2000–2018 companies Priority Dispatch Corp. All rights may reserved. also have room FPDS® v7.0, NAE, 180615 numbers instead of zones as a location for an alarm activation. • A new Jurisdictionally Approved Key Question 6 under the (Alarm monitoring company) Key Question sequence has been added: “What is the reference number for this alarm?” See Figure 15.

36 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS Rationale: For security reasons, alarm monitoring companies may only communicate information about an alarm if the caller has the alarm reference number. This Jurisdictionally Approved Question allows commination centers to collect this information when the alarm is first reported to the center. • The highlight on the Police Notification Symbol in the Post- Dispatch Instructions header has been removed. See Figure 16. Rationale: It was found that this symbol was no longer needed on this protocol and has been removed. • PDI-b has been modified from “Call us back if you get a reset of the alarm.” to “Call us back if you get a reset of the alarm, additional alarms, or other information.” See Figure 16. Rationale: If anything at the scene changes before responders have arrived, the EFD and the responders need to be made aware of those changes. The modification of this instruction was made so that alarm monitoring companies know to call back when they have additional information or when additional alarms go off, and not just if there is a reset of the alarm. 52 ALARMS KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H E P 45 ? 1. What type of fi r e alarm is this? (Alarm monitoring company) 2. What or was ? a. Try to contact a responsible party, and call us back with an area zone/room activated estimated time of arrival (ETA). (Alarm monitoring company) b. Call us back if you get a reset of the alarm, additional 3. What’s the phone number of the business/resident/owner? alarms, or other information. 4. What’s the name of the business/resident/owner? (Private caller) c. The fi re department is being sent. Stay on the line, and I’ll 5. What type of building is involved? tell you exactly what to do next. 6. What is the reference number for this alarm? d. (Carbon monoxide) Do not use any open fl ame or (Private caller) anything that could cause a spark. Leave the building/area immediately (and leave the door open). 3. Do you see fl ames or smoke? e. Do not reset or silence the alarm. Yes 69 f. (COMMERCIAL/INDUSTRIAL/Multi-dwelling) Do not use the 4. What’s the name of the business/resident/owner? elevator. 5. What type of building is involved? g. If it’s safe to do so, leave the building, close the doors 6. How many fl oors or stories are there? behind you, and remain outside. 7. Do you know what caused the alarm? Figure✱ Advise 16. thePost-Dispatch caller and responders Instructions. of potential Protocol hazards 52. .FPDS 9h 8. Are there any people inside? v7.0.DLS © 2000–2018✱ Link toPDC. R X-1 unless: g 9. (Carbon monoxide/Industrial gas) Is anyone sick? Alarm monitoring company End st a. (Yes) How many? G Building/Structure Evacuation (1 party) B-1 • The PQQ “(COMMERCIAL/INDUSTRIAL/Multi-dwelling)Stay on the Line Q X-2 ” has been addedUrgent to PDI-f.Disconnect See Figure 16. R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 SEE ADDITIONAL INFO CODES RESPONSES MODES Rationale: This PQQ clarifies whom this instruction should be 1 HIGH LIFE HAZARD 52-C-1 C 2 HIGH RISE given to as it does not52-C-2 does not need to be given to callers of 3 COMMERCIAL/INDUSTRIAL building 52-C-3 4 Residential (multiple) single-family residences.52-C-4 • PDI-g “Do not re-enter or allow anyone else to re-enter the area 1 Residential (single) (space).” has been changed52-B-1 to “If it’s safe to do so, leave the B 2 NON-DWELLING building/structure (shed, garage) 52-B-2 3 Mobile home, house trailer, portable offibuilding ce , close the doors52-B-3 behind you, and remain outside.” See 4 Unknown situation (investigation/call box)Figure 16. 52-B-4 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp.Rationale: All rights reserved. This new instruction better addressesFPDS® v7.0, NAE, 180615 the safety of the caller.

© 2018 IAED 37 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE • A new DLS link to end the call has been added: “Alarm monitoring company.” Rationale: The instructions given in Case Exit do not apply to alarm monitoring companies.

Protected by U.S. Patents 8,417,533; 9,319,859. • Two new suffixes have been added: “D = CarbonFPDS ®dioxide” v7.0, NAE, 180615 and 4 Determinant Suffi xes “L = COMMERCIAL/INDUSTRIALDuct detector.” Building 2. Failure to evacuate immediately may The suffi x codes help to delineate the type A building (structure) in which the primary result in prolonged exposure and of problem for specifi c response and safety purpose is to conduct activities of purposes: o Cardset only: “SEE ADDITIONALworsening INFO effects” from has CO gas.been The best added to business, industry, or trade. initial treatment is fresh air. C = Carbon monoxide L = Duct detector the determinant header. D = Carbon dioxide O = Other NON-DWELLING Building/Structure 3. Carbon monoxide (CO) can be explosive G = General/Fire P = Pull station Rationale:A building/structure Dispatchers that is not occupied may receivewhen conficalls ned tothat an enclosed these area. types of H = Heat (temperature) S = Smoke detector but may have an alarm. Examples are sheds 4. Pull boxes (fi re alarm boxes or call boxes), detector T = Trouble/Tamper alarmsand water have towers. been activated. which send signals in the form of fl ashes I = Industrial gas U = Unknown K = Keypad (manual) W = Waterfl ow/Sprinkler HAZMAT 4q and/or bells directly to communication X = CO/Industrial gas with single sick• personA newAn incident Rule involving 1 has a gas,been liquid, added: or solid “Forcenters elevator when activated, alarms are located, useon Y = CO/Industrial gas with multiple sick personsProtocolthat, in any56. quantity,” See poses Figure a threat to17. life , buildings or streets. HIGH LIFE HAZARD health, or property. First Law of Alarms Any location that poses multiple life •threats A newWaterfl Rule ow Detector 2 has been added: “For fire protection equipment Protecteddue to by diffi U.S. cultyPatents exiting 8,417,533; 9,319,859.or lack of mobility of Every alarm is valid until provenFPDS otherwise.® v7.0, NAE, 180615 the inhabitants: A device that recognizes the movement 4 Determinant Suffi xes maintenanceCOMMERCIAL/INDUSTRIAL or repair Building requests (install detectors, change batteries), • Churches of water within the sprinkler or standpipe Sources2. Failure of to Carbon evacuate Monoxide immediately Poisoning may •The Hospitals suffi x codes help to delineate the typeuse Protocolsystem.A building They (structure) are 53 susceptible in.” which See the to Figure falseprimary alarms 17. result in prolonged exposure and •of problem Large apartment for specifi complexes c response and safety causedpurpose by is pressureto conduct fl uctuations activities of within the • Car exhaust fumes purposes: worsening effects from CO gas. The best • Lodging locations (hotels) waterbusiness supply, industry system., or trade. • initial treatment barbecues is fresh air. •C = Nursing Carbon homes monoxide L = Duct detector RulesNON-DWELLING Building/Structure •3. CFurnacesarbon monoxide (CO) can be explosive •D =Schools Carbon dioxide O = Other G = General/Fire P = Pull station 1.A building/structureFor elevator alarms that, use is notProtocol occupied 56. • when Gas-powered confi ned engines to an enclosed area. • =SubwayHeat (metro) stations = Smoke detector H (temperature) S 2.but For may fi re have protection an alarm equipment. Examples are sheds 4. Pull boxes (fi re alarm boxes or call boxes), Local detector Fire Administration/Agency T = Trouble/Tamper • Home water heaters and water towers. which send signals in the form of fl ashes LocalI = Industrial Fire Administration gas U =/Agency Unknown must maintenance or repair requests (install • heaters defiK = ne Keypad and authorize (manual) ( XW) for= Waterfl dispatch ow/Sprinkler HAZMATdetectors, 4q change batteries), use Protocol 53. and/or bells directly to communication • (wood/pellet/coal) purposesX = CO/Industrial what constitutes gas with single the following sick person: AxiomsAn incident involving a gas, liquid, or solid centers when activated, are located on HIGHY = CO/Industrial RISE gas with multiple sick personsFigurethat, 17 in .any Rules quantity, and Axioms.poses a threat Protocol to life 52., FPDSbuildings 7.0. © 2000–2018or streets. PDC. 1. Carbon monoxide (CO) poisoning can Examples of Industrial Gases HIGH LIFE HAZARD health, or property. A building (structure) that is too tall for be diffi cult to diagnose. Its symptoms First Law of Alarms adequateAny location fi re that control poses from multiple ground-based life threatsRationale: Waterfl ow TheseDetector Rules provide• theAmmonia dispatcher with set aerial ladders, elevating platforms, or towers. are similar to the fl u and can cause due to diffi culty exiting or lack of mobility of headaches, fatigue, nausea, dizzy spells, •Every Chlorine alarm is valid until proven otherwise. the inhabitants: circumstancesA device that recognizes of when the movement certain protocols ought to be used and of confusion,water within and the irritability. sprinkler Later or standpipe stages can • Halon • Churches cause vomiting, loss of consciousness, Sources of Carbon Monoxide Poisoning • Hospitals havesystem. been They added are susceptible to provide to false alarms clarification • Sulfur dioxide for the dispatcher Approval • Large signature apartment of local Fire Administration/Agency complexes Date approved causedand, eventually, by pressure brain fl uctuations damage withinor death. the • Car exhaust fumes and waterhelp supply the system. dispatcher shunt to the most appropriate Chief •52 Lodging ALARMS locations (hotels) • Charcoal barbecues • Nursing homes ComplaintRules as quickly as possible,• Furnaces if the need should arise. • Schools • Subway (metro) stations • A new1. For Axiom elevator alarms 3 has, use Protocolbeen 56added.. • Gas-poweredThe remaining engines Axiom has been Local Fire Administration/Agency 2. For fi re protection equipment • Home water heaters or requests Local Fire Administration/Agency mustrenumbered. maintenance Seerepair Figure (install 17. • Kerosene heaters defi ne and authorize ( X ) for dispatch detectors, change batteries), use Protocol 53. • Stoves (wood/pellet/coal) purposes what constitutes the followingRationale:: Axioms This new Axiom provides the EFD with additional HIGH RISE important1. Carbon monoxideinformation (CO) poisoning about can carbonExamples ofmonoxide. Industrial Gases A building (structure) that is too tall for be diffi cult to diagnose. Its symptoms adequate fi re control from ground-based • Ammonia aerial ladders, elevating platforms, or• towersSeveral. are similarexamples to the fl u and from can cause the Additional Information section headaches, fatigue, nausea, dizzy spells, • Chlorine Sourcesconfusion, of Carbon and irritability. Monoxide Later stages can Poisoning• Halon have been removed: cause vomiting, loss of consciousness, • Sulfur dioxide Approval signature of local Fire Administration/Agency Date approved“Tobaccoand, eventually, smoke,” brain damage“Paint or death. remover (containing methylene chloride),” 52 ALARMS “Pool Heaters,” “Sterno Fuel,” and “Smoke (from all types of fire).” Rationale: These examples are no longer some of the most common sources of carbon monoxide poisoning and have been removed. Their removal also provided the space necessary for additional changes made to this protocol.

38 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL 53: Service Call Multi-Protocol Changes affecting this protocol: B, C, J, Y Changes affecting only this protocol: • The title of the protocol has been changed from “Citizen Assist/Service Call” to “Service Call.” See Figure 18. Rationale: This protocol is designed to handle calls for service. This new title matches the new changes to Protocol 53 and reduces confusion between citizen assist calls and service calls. • Key Questions 3, 3a, and 3ai have been removed. The remaining Key Questions under the Key Question sequences (Locked in/out of vehicle), (Water problem), and (Animal rescue) have been renumbered. See Figure 18. o The former Key Questions 4a and 4ai under the (Locked in/out of vehicle) Key Question sequence have been changed to Key Questions 5 and 5a. The PQQ “(Person/Animal inside)” has replaced the PQQ “(Yes)” before Key Question 5. See Figure 18. • New Key Questions 7, 7a, and 7ai under the (Locked in/out of vehicle) Key Question sequence have been added. See Figure 18. • A new (Locked in/out of building) Key Question sequence has been added and has three Key Questions. See Figure 18. • A new (Lift assist) Key Question sequence has been added and has one Jurisdictionally Approved Key Question. See Figure 18. Rationale: This new Key Question arrangement potentially reduces the number of questions an EFD must ask and improves the flow of gathered information.

© 2018 IAED 39 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE

53 SERVICE CALL KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H 4n P 45 4j 1. What type of assistance do you need? a. The fi re department is being sent. Stay on the line, and I’ll tell 2. Is anyone sick or injured? you exactly what to do next. a. (Yes) How many? G b. (Water problem with electrical hazard) Beware of electrical (Locked in/out of vehicle) 3. Is anyone inside the vehicle? ? risks and electrifi ed water. (Do not touch any unconscious 4. What is the exact location of the vehicle? people or anything touching the electrical hazard.) ✱ Locked in vehicle c. (Water problem) If it’s safe to do so, turn off the water. 5. (Person/Animal inside) Is the vehicle running? wx d. (Locked in/out – Remote unlock) Notify your service provider a. (Yes) Is the air conditioning/heat on? to unlock the door. 6. I need to get the vehicle description… M e. (OMEGA) I’m notifying the proper agencies. Call us back if 7. Is the door unlocked? a. (No) Can it be unlocked remotely? anything changes. i. (No) Is there a spare key available? ✱ (Locked in/out of building) (Animal rescue) Notify animal control/animal ambulance/ 3. Is the door unlocked? veterinarian. a. (No) Can it be unlocked remotely? ✱ (Water problem) Notify appropriate agencies (Water, Electric). i. (No) Is there a spare key available? (Water problem) DLS ✱ Link to R X-1 unless: 3. Are there any electrical hazards present? g (Animal rescue) OMEGA End 3. Is the animal sick or injured? Stay on the Line Q X-2 (Lift assist) Urgent Disconnect X-3 3. How much does the person(s) weigh? R LEVELS # DETERMINANT DESCRIPTORS 4 SEE ADDITIONAL INFO CODES RESPONSES MODES 1 Water problem with electrical hazard 53-C-1 C 2 SERVICE CALL (multiple units) 53-C-2 1 Locked in vehicle 53-B-1 45 B 2 Welfare check 53-B-2 45 3 SERVICE CALL with medical assistance (a through j or r through z) 53-B-3 45 4 Urgent SERVICE CALL (a through j) 53-B-4 1 Locked in/out of building 53-A-1 A 2 Lift assist 53-A-2 3 Animal rescue 53-A-3 4 Water problem 53-A-4 5 SERVICE CALL (r through z) 53-A-5 6 Unknown/Other situation (investigation) 53-A-6 c 1–7 OUTSIDE RESOURCE complaints 53-c-1–7 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 18. Protocol 53. FPDS v7.0. © 2000–2018 PDC. • Key Question 6 in the (Locked in/out of vehicle) Key Question sequence has been changed from “Obtain Vehicle Information” to “I need to get the vehicle description. . .” See Figure 18. Rationale: This text was changed to better match the language used in the Medical and Police disciplines. • A new PDI-d has been added: “(Locked in/out – Remote unlock) Notify your service provider to unlock the door.” The former PDI-d has been changed to PDI-e. See Figure 18. Rationale: Service providers, such as OnStar, are able to unlock vehicles remotely. Instructing the caller to notify their service provider may help them unlock their vehicle more quickly. • The CEI “(Animal rescue) Notify animal control” has been updated to “(Animal rescue) Notify animal control/animal ambulance/veterinarian.” See Figure 18. Rationale: Animal rescue situations may not require the assistance of animal control, but may need the assistance of other animal care service providers. • ProQA only: The first and second CEIs have been made editable. Rationale: Making these CEIs editable allows agencies to add local contact information.

40 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • A new DLS link to end calls has been added: “OMEGA.” See Figure 18. Rationale: No additional instruction is needed for OMEGA-level calls. • The Determinant Codes 53-B-2 “Locked in/out of building (medical assistance)”, 53-B-3 “Locked in/out of building (unknown medical assistance)”, 53-B-4 “CITIZEN ASSIST (medical assistance)”, 53-B-6 “Unknown/Other situation (medical assistance)”, 53-A-1 “Locked in/out of building (non-medical assistance)”, and 53-A-2 “CITIZEN ASSIST (non-medical assistance)” have been removed. See Figure 18. Rationale: These Determinant Codes no longer necessary and have been removed. • The former 53-B-5 “SERVICE CALL (medical assistance)” Determinant Code has been modified to “SERVICE CALL with medical assistance (a through j or r through z)” and has been reassigned to 53-B-3. See Figure 18. • A new 53-B-4 Determinant Code has been added: “Urgent SERVICE CALL (a through j).” See Figure 18. • The 53-A-5 Determinant Code “SERVICE CALL” has been modified to “SERVICE CALL (r through z).” See Figure 18. • A new AI section for Urgent SERVICE CALL has been added. This section is made up of locally defined suffixes a through j. • The CITIZEN ASSIST definition has been removed and added to the SERVICE CALL definition. The SERVICE CALL definition is also now a Special Definition with locally defined suffixes r through z. • “SEE ADDITIONAL INFO” has been added to the determinant header. See Figure 18. Rationale: In many agencies, dispatchers were experiencing service calls for things that were unique to their area. These new Special Definitions and suffixes allow agencies to set responses for service calls they repeatedly see in their area, whether they be regular services calls or urgent service calls. • The 53-A-1 Determinant Code “Locked in/out of building (non- medical assistance)” has been modified to “Locked in/out of building.” See Figure 18.

© 2018 IAED 41 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE Rationale: This modification simplifies dispatching for the EFD as the distinction between medical assistance, unknown medical assistance, and non-medical assistance calls is no longer necessary. • A new 53-B-2 Determinant Code has been added: “Welfare check.” See Figure 18. • A new 53-A 2 Determinant Code has been added: “Lift assist.” See Figure 18. • The former 53-c-6 Determinant Code “Other” has been reassigned to 53-c-7, and a new 53-c-6 Determinant Code “Flooded/Water on roadway” has been added. o Cardset only: The numbers listed for the OMEGA Determinant Codes on the Dispatch Card have been changed from “1–6” to “1–7” to reflect the addition and changes made to the Determinant Codes. The OUTSIDE RESOURCE Complaints (c-level) section on the Additional Information Card has been updated to reflect this change as well. Rationale: Dispatchers were receiving many calls about these types of service calls and the previous version of the protocol didn’t have adequate Determinant Codes to address them. These new Determinant Codes were created to provide dispatchers with the best way to send assistance to these types of service calls. • The title of the Vehicle Information AI section has been changed to Vehicle Description. Rationale: This text was changed to better match the language used in the Medical and Police disciplines. • The bullet point “CITIZEN ASSIST” has been removed from the Types of Calls for Assistance list. Rationale: This was removed to remain consistent with other changes made to the protocol. • The text “An additional service provided by responders to help others with a specific need or want” has been removed from the SERVICE CALL (Multiple Units) definition. Rationale: This text was no longer necessary and has been removed.

42 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL 54: Confined Space/Structure Collapse Multi-Protocol Changes affecting this protocol: A, B, C, F, G, J, R, V, X, Y Changes affecting only this protocol: • ProQA only: The new first and second CEIs have been made editable. Rationale: Making these CEIs editable allows agencies to add local contact information. • The suffix “A = Avalanche” has been removed. Rationale: Avalanche incidents are now handled on Protocol 78:

Protected by U.S. Patents 8,417,533;Backcountry 9,319,859. Rescue. FPDS® v7.0, NAE, 180615 4 Determinant• The Suffi xessuffix “M = Mudslide”Building/Structure has Collapse been changed2. All to collapsed “M = buildings/structures Landslide/ The suffi x codes help to delineate the type Building/structure collapse may occur are considered occupied until proven of problem for specifiMudslide.” c response and See safety Figure as a result 19. of fi r e , weather conditions, otherwise. purposes: earthquake, or simply because an old or 3. Working in a confi ned space is always C = Confi ned• space The TMudslide = Trench definitionotherwise weak has structural been component renamed fails. Landslide/Mudslideconsidered to be a potentially dangerous. H = Sinkhole (collapse/rescue) Confi nedProtected Space by U.S. Patents 8,417,533; 9,319,859. activity and may be regulated by FPDS® v7.0, NAE, 180615 L = LARGE building/ U = Unknown See Figure 19. 4 Determinant Suffi xes governmentBuilding/Structure agencies (work Collapsepermit required). structure collapse W = Building/Structure Any enclosed space that has three specifi c 2. All collapsed buildings/structures M = Landslide/Mudslide collapse into water features: The suffi x codes help to delineate the type Building/structure collapse may occur are considered occupied until proven Rationale: The word “Landslide” was addedAxioms to clarify for the S = SMALL building/ • Must haveof problem the size for and specifi shape c responseto allow a and safety as a result of fi r e , weather conditions, otherwise. purposes: earthquake, or simply because an old or structure collapseEFD that landslide incidentsperson to bodily entershould. be handled1. Most the confi nedsame space injuriesway and 3. Working in a confi ned space is always C = Confi ned space T = Trench otherwise weak structural component fails. ENTRAPMENT/TRAPPED • Must have restricted openings that make deaths result from asphyxiation due to considered to be a potentially dangerous as mudslide incidents. H = Sinkhole (collapse/rescue)hazardousConfi atmospheres. ned Space activity and may be regulated by A situation involving prevention of escape it diffi cult L = to LARGE enter building/or leave. U = Unknown government agencies (work permit required). in which there is an increased threat of • Must be a spacestructure not collapse designed W = Building/Structure2. StudiesAny and enclosedaccident reportsspace that show has three specifi c M = Landslide/Mudslide collapse into watera high incidencefeatures: of rescuer death injury, illness, or death to a person. for continuous human occupancy. Axioms S = SMALL building/ associated with confi ned space Local Fire Administration/Agency Landslide/Mudslide • Must have the size and shape to allow a structure collapse incidents.person to bodily enter. 1. Most confi ned space injuries and Local Fire Administration/Agency must A moving “river” of rock, soil, and water, ENTRAPMENT/TRAPPED 3. Risks associated• Must have with restricted entering openingsconfi ned that make deaths result from asphyxiation due to defi ne and authorize ( X ) for dispatch often triggered by storms, volcanic activity, spaces include loss of functional hazardous atmospheres. A situation involving prevention of escape it diffi cult to enter or leave. purposes what constitutes the following: earthquakes, fi res, or mismanagement of capacity, permanent impairment, injury, in which there is an increased threat of • Must be a space not designed 2. Studies and accident reports show land. and death. LARGE Building/Structure injury, illness, or death to a person. for continuous human occupancy. a high incidence of rescuer death Sinkhole 4. Although a buried person must associated with confi ned space FigureA natural 19. Modified Localdepression Fire Administration/AgencyLandslide/Mudslide or hole in a land immediatelyLandslide/Mudslide receive air, rescue incidents. Suffixsurface. and LocalDefinition. Fire Administration Protocol 54./Agency FPDS mustoperations A moving depend “river” on making of rock the, soil site, andas water, 3. Risks associated with entering confi ned v7.0. © 2000–2018 PDC. Trench (Collapse/Rescue)defi ne and authorize ( X ) for dispatch safe as oftenpossible triggered by shoring by storms, or cribbing volcanic activity, spaces include loss of functional purposes what constitutes the followingto: hold earthquakes,back other weakened fi res, or earthmismanagement of capacity, permanent impairment, injury, Approval signature of local Fire Administration/Agency Date approved Any situation where a person is trapped, land. PROTOCOL 55: Electricalburied, or LARGEHazardexperiencing Building/Structure a medical formations. and death. SMALL Building/Structure emergency in a trench or excavation, Sinkhole 4. Although a buried person must Multi-Protocol Changeswhether affecting the trench isthis protected protocol: or not. J,Confi P, nedX, Space YA natural Examples depression or hole in a land immediately receive air, rescue • Hopperssurface. • Tanks Rules operations depend on making the site as Changes affecting only this protocol: • Pits Trench (Collapse/Rescue)• Trenches safe as possible by shoring or cribbing 1. All “unknown” ENTRAPMENTS are • Silos • Tunnels to hold back other weakened earth Any situation where a person is trapped, • The Police symbol consideredin theApproval notification “unconfi signature of local rmed” Fire Administration/Agency until proven bar Datehas approved• Storagebeen bins highlighted.• Vaults formations. Approval signature of local Fire Administration/Agency Date approved otherwise. buried, or experiencing a medical emergency in a trench or excavation, SMALL Building/Structure Confi ned Space Examples 54 CONFINEDRationale: SPACE / STRUCTURE Electrical COLLAPSE hazard incidents might requirewhether police the trench is protected or not. • Hoppers • Tanks assistance. Rules • Pits • Trenches 1. All “unknown” ENTRAPMENTS are • Silos • Tunnels • A new Key Questions 1ai has been added: “(Outside)considered Is the “unconfi rmed” until proven • Storage bins • Vaults fire threatening anything?”Approval signature Severalof local Fire Administration/Agency new Dateanswer approved choicesotherwise. have been added following this54 newCONFINED Key SPACE Question: / STRUCTURE “Animals/People/ COLLAPSE Buildings/Vehicles.” See Figure 21. o Several new suffixes have been added: “P = People in danger”, “A = Animals”, “B = Buildings”, “O = Other”, “R = Residential”, “U = Unknown”, and “V = Vehicle.” See Figure 22.

© 2018 IAED 43 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE

Protected by U.S. Patents 8,417,533;Rationale: 9,319,859. Dispatchers need to know if the fire is threatening FPDS ® v7.0, NAE, 180615 4 Determinantanything Suffi xes so that theyRecurring can Electrical provide ARCING appropriateAxioms scene safety The suffi x codes help to delineate the type ARCING that occurs more than once in a 1. Wires attached from pole to pole are of of problem for specifiinformation c response and safetyto the brief responders, period of time and willcaller, be continuous and bystanders,a higher voltage and than wires so attached purposes: they can be preparedso long asif thereanything is power in elsethe line. catches In fromon pole fire. to house . N = Person in contact with electrical most cases, the circuit breaker will blow 2. A bystander may be electrocuted by hazard and the ARCING ceases. getting close to the hazard, without • A new Rule 5 has been added: “Stay on Protocoleven touching 55 when it, when ahigh voltage is S = Person in contact with electrical Substation/Distribution Station involved or the ground is wet. hazard and single injured person substation/distributionA high-voltage station location fire (above or is below threatening 3. Electrocutions other occurring electrical above the T = Person in contact with electrical equipment in the ground)same where location.” electrical generation, See Figure 20.ground may result in signifi cant falls, hazard and multiple injured transmission, and distribution occurs. causing injuries that may be more persons serious than those incurred from the X = Single• injuredA new person Rule 6 hasRules been added: “Stay on Protocolelectrocution 55 when. Y = Multipleelectrical injured persons lines start1. All small electrocution ground patients areor assumed tree fires4. If to someone better is trapped address in a vehicle with to be in cardiac arrest until breathing is The suffi x codes help to delineate what is electrical wires across it, and attempts scene safety issuesverifi.” See ed. Figure 20. being threatened by the fi re: to get out, there is a high probability that 2. Some older transformers may contain the person will be electrocuted. P = People Rationale:in danger Electricalhazardous issues materials are .the higher priority5. A simple incident water problem and can become a A = Animalsmust be taken care3. When of beforemore than one any electrical potential wire is fireserious hazards. hazard when Unless combined with an B = Buildings (non-residential) down and only one is ARCING, all wires electrical problem. O = Other an electrical hazardare has considered started equally a dangerous fire inside,. 6.the Once dispatcher an energized electrical line R = Residentialshould stay on Protocol4. When an electrical55 so wirethat is down the but electrical not contacts hazard a fence orcan metal be guardrail, the U = Unknown ARCING, the wire as well as the ground entire length becomes charged and presents a diffi cult hazard. V = Vehicletaken care of first soare asconsidered to prevent dangerous becauseany additional injuries or 7. One out of fi ve fi res originates from other fires from starting.wires can cause the ground to become electrical problems (per USFA). ARCING charged. 8. Electrical ARCING and sparking usually A luminous discharge of current that is 5. Stay on Protocol 55 when a substation/ occurs in concealed spaces, such as formed when a strong current jumps a gap distribution station fi re is threatening inside the wall, outlet, appliance, or the in a circuit or between two electrodes. other electrical equipment in the same attic. ARCING is usually the result of an location. 9. Some ARCING occurs in living spaces intermittent connection or short circuit. 6. Stay on Protocol 55 when electrical lines from defective appliances and start small ground or tree fi res to better overheated or damaged extension cords. address scene safety issues. 55 ELECTRICAL HAZARD Figure 20. New Rules. Protocol 55. 55 FPDS v7.0. © 2000–2018 PDC. • A new Key Question 3 has been added: “(Suspected) Are there any wires down?” See Figure 21. Rationale: Dispatchers need this information to code the call properly. This information also provides responders with essential scene safety information. • Key Question 5 “Are there any strange or unusual odors?” has been removed. See Figure 21. o Key Questions 7 and 7a have been renumbered as 6 and 6a. The remaining Key Questions have been renumbered accordingly. See Figure 21. Rationale: This Key Question is no longer necessary and has been removed. The remaining Key Questions were adjusted due to the removal of this Key Question. • Key Question 6 has been modified to remove “near or” and has been renumbered as KQ 5: “Is anyone in contact with the electrical hazard?” See Figure 21.

44 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS Rationale: Dispatchers only need to know if someone is in contact with the electrical hazard so that they can send medical assistance. Someone who is near, but is not in contact with, the electrical hazard can be instructed to stay clear of the hazard. • A new Jurisdictionally Approved Key Question 8 has been added: “Which electrical/power company provides service to this location?” See Figure 21. Rationale: Notifying and/or getting assistance from the electrical or power company that provides service to the location may be necessary in certain circumstances. Agencies should follow their local policy about asking Jurisdictionally Approved Questions.

55 ELECTRICAL HAZARD 55 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H 4n P 45 4j 1. Do you see fl ames or smoke? a. The fi re department is being sent. Stay on the line, and I’ll tell you exactly what to do next. a. (Flames) Are the fl ames inside or outside? b. (Trapped by downed power lines) Do not leave the vehicle/building. Inside 69 c. (Driving) Do not drive over any downed wires/power lines. i. (Outside) Is the fi re threatening anything? d. (Downed power lines) If it’s safe to do so, keep all bystanders Animals/People/Buildings/Vehicles away from the area. b. (Smoke) Is the smoke inside or outside? e. Beware of electrical risks and electrifi ed water. Inside 69 f. Do not touch any unconscious people or anything touching the 2. Do you see any ARCING/sparks? electrical hazard. g. If it’s safe to do so, leave the area now, avoiding the electrical 3. (Suspected) Are there any wires down? hazard and any water sources, and wait for the responders. 4. Is water involved with or near the hazard? h. (Outside) Once clear of the electrical hazard, stay 300 feet (90 meters) ✱ All dispatch codes t away. 5. Is anyone in contact with the electrical hazard? ✱ Notify responders of any con rmed ENTRAPMENT. 6. Is anyone injured? ✱ Provide responders with any known information about the location and number of people trapped/in danger. a. (Yes) How many? G DLS ✱ Link to R X-1 unless: g 7. Is the power disconnected? E Caller Danger – Not Trapped S B-3 8. Which electrical/power company provides service to this Electrical Wires in Contact with Vehicle on Fire D-6 location? Stay on the Line Q X-2 Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 SEE ADDITIONAL INFO CODES RESPONSES MODES 1 Electrical hazard with or near water 55-C-1 C 2 Wires down with smoke or ARCING 55-C-2 3 Substation/Distribution station 55-C-3 4 Underground electrical problem (vault/manhole) 55-C-4 5 Solar farm 55-C-5 1 Electrical ARCING 55-B-1 B 2 Wires down without smoke or ARCING 55-B-2 3 Appliance with odor present 55-B-3 4 Electrical odor 55-B-4 5 Unknown situation (investigation) 55-B-5 1 Transformer outside (wire or pole) 55-A-1 A 2 Appliance without odor present 55-A-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 21. Protocol 55. FPDS v7.0. © 2000–2018 PDC. • A new PDI-c has been added: “(Driving) Do not drive over any downed wires/power lines.” See Figure 21. • A new PDI-d has been added: “(Downed power lines) If it’s safe to do so, keep all bystanders away from the area.” All remaining PDIs have been re-lettered. See Figure 21. • A new PDI-h has been added: “(Outside) Once clear of the electrical hazard, stay 300 feet (90 meters) away.” See Figure 21. Rationale: These new PDIs address the safety of the caller and should be given to help prevent injury, death, or causing any other additional problems at the scene.

© 2018 IAED 45 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE • Three new CHARLIE-level Determinant Codes have been added: 55-C-3 “Substation/Distribution station”, 55-C-4 “Underground electrical problem (vault/manhole)”, 55-C-5 “Solar farm.” See Figure 21. Rationale: Separate special responses and teams may be required for these types of incidents. • A new DLS Link to Panel D-6 has been added: “Electrical Wires in Contact with Vehicle on Fire.” See Figure 21. Rationale: Dispatchers were experiencing these types of incidents in relation to electrical hazard calls and the previous version of the protocol didn’t have adequate instructions to help callers. These new instructions were created to provide callers with important safety instructions when there are electrical wires in contact with a vehicle on fire. • Several new suffixes have been added: “N = Person in contact with electrical hazard”, “S = Person in contact with electrical hazard and single injured person”, “T = Person in contact with electrical hazard and multiple injured persons.” See Figure 22. Rationale: Suffixes N, S, and T were added to support the new Key Question 5 and to provide responders with information about if anyone is in contact with the electrical hazard. • Cardset only: “SEE ADDITIONAL INFO” has been added to the determinant header. See Figure 21.

Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 4 Determinant Suffi xes Recurring Electrical ARCING Axioms The suffi x codes help to delineate the type ARCING that occurs more than once in a 1. Wires attached from pole to pole are of of problem for specifi c response and safety brief period of time and will be continuous a higher voltage than wires attached purposes: so long as there is power in the line. In from pole to house. N = Person in contact with electrical most cases, the circuit breaker will blow 2. A bystander may be electrocuted by hazard and the ARCING ceases. getting close to the hazard, without even touching it, when high voltage is S = Person in contact with electrical Substation/Distribution Station involved or the ground is wet. hazard and single injured person A high-voltage location (above or below 3. Electrocutions occurring above the T = Person in contact with electrical ground) where electrical generation, ground may result in signifi cant falls, hazard and multiple injured transmission, and distribution occurs. causing injuries that may be more persons serious than those incurred from the X = Single injured person Rules electrocution. Y = Multiple injured persons 1. All electrocution patients are assumed 4. If someone is trapped in a vehicle with to be in cardiac arrest until breathing is The suffi x codes help to delineate what is electrical wires across it, and attempts verifi ed. being threatened by the fi re: to get out, there is a high probability that 2. Some older transformers may contain the person will be electrocuted. P = People in danger hazardous materials. 5. A simple water problem can become a A = Animals 3. When more than one electrical wire is serious hazard when combined with an B = Buildings (non-residential) down and only one is ARCING, all wires electrical problem. O = Other are considered equally dangerous. 6. Once an energized electrical line R = Residential 4. When an electrical wire is down but not contacts a fence or metal guardrail, the U = Unknown ARCING, the wire as well as the ground entire length becomes charged and presents a diffi cult hazard. V = Vehicle are considered dangerous because 7. One out of fi ve fi res originates from Figure 22. Determinant Suffixes. wires can cause the ground to become electrical problems (per USFA). ProtocolARCING 55. FPDS v7.0. © 2000–2018 PDC. charged. 8. Electrical ARCING and sparking usually A luminous discharge of current that is 5. Stay on Protocol 55 when a substation/ occurs in concealed spaces, such as formed when a strong current jumps a gap distribution station fi re is threatening inside the wall, outlet, appliance, or the in a circuit or between two electrodes. other electrical equipment in the same attic. ARCING is usually the result of an location. 9. Some ARCING occurs in living spaces 46 intermittent connection or short circuit. 6. Stay on Protocol© 55 2018 when IAEDelectrical lines from defective appliances and start small ground or tree fi res to better overheated or damaged extension cords. address scene safety issues. 55 ELECTRICAL HAZARD 55 Protected by U.S. Patent 8,417,533. FPDS® v6.1, NAE, 140919 / 180622 4 Determinant Suffi xes 4. When an electrical wire is down but not 7. Once an energized electrical line The suffi x codes help to delineate the type ARCING, the wire as well as the ground contacts a fence or metal guardrail, the of problem for specifi c response and safety are considered dangerous because entire length becomes charged and FPDSpurposes: v7.0 UPDATE CHANGESwires can cause TO INDIVIDUAL the ground to becomePROTOCOLS presents a diffi cult hazard. X = Single injured person Rationale: The new number of suffixescharged. would no longer fit on 8. Fires in transformers can present a Y = Multiple injured persons serious health and environmental risk the determinant header. They canAxioms be found in the Determinant because of coolant liquids that contain ARCING Suffixes section in the Additional1. Wires Information. attached from pole to pole are of a PCBs (polychlorinated biphenyls). These A luminous discharge of current that is liquids are fl ammable because of their Protected by U.S. Patents 8,417,533; 9,319,859. higher voltage than wires attached from FPDS® v7.0, NAE, 180615 • formedA new when definition a strong current for jumps Substation/Distribution a gap pole to house. Station has been oil base. in4 a circuitDeterminant or between Suffi two xes electrodes. Recurring Electrical ARCING Axioms added: “A high-voltage location2. The(above numbers or below on poles ground) allow the where power 9. One out of fi ve fi res originates from ARCINGThe suffi is x usually codes helpthe result to delineate of an the type ARCING that occurs more than once in a 1. Wires attached from pole to pole are of electrical generation, transmission,utility and company distribution to determine howoccurs.” electrical problems (per USFA). intermittentof problem connection for specifi c or response short circuit. and safety brief period of time and will be continuous a higher voltage than wires attached extensive an area the power outage purposes:Rationale: This definition was addedso long asto there support is power the in the new line. In 10. Electricalfrom pole ARCING to house and. sparking usually Recurring Electrical ARCING could affect. occurs in concealed spaces, such as N = Person in contact with electrical most cases, the circuit breaker will blow 2. A bystander may be electrocuted by Determinant Code. 3. A bystander may be electrocuted by inside the wall, outlet, appliance, or the ARCING thathazard occurs more than once in a and the ARCING ceases. getting close to the hazard, without • briefRule period 3 hasof time been and will modified be continuous from getting“When close more to the thanhazard , withoutone electrical even attic.even touching it, when high voltage is S = Person in contact with electrical Substation/Distribution Station involved or the ground is wet. so long ashazard there is and power single in injuredthe line. person In touching it, when high voltage is involved 11. Some ARCING occurs in living spaces wire is down and one is ARCINGAor high-voltagebut the groundthe other islocation wet. is (above not, or belowall wires 3. Electrocutions occurring above the most Tcases,= Person the circuit in contact breaker with will electrical blow from defective appliances and andare the considered ARCING ceases. equally dangerous4.ground) Electrocutions” towhere “When electrical occurring more generation, above than the one overheatedground may or resultdamaged in signifi extension cant falls, cords . hazard and multiple injured transmission, and distribution occurs. causing injuries that may be more electricalpersons wire is down and only groundone is may ARCING result in signifi, all cant wires falls, are Rules serious than those incurred from the consideredX = Single injured equally person dangerous.” Rulescausing injuries that may be more electrocution. 1. AllY electrocution= Multiple injured patients persons are assumed 1.serious All electrocution than those patients incurred are from assumed the 4. If someone is trapped in a vehicle with Rationale:to be in cardiac This arrest change until breathing helps is to makeelectrocutionto be in the cardiac .Rule arrest more until breathingclear. is The suffi x codes help to delineate what is electrical wires across it, and attempts verifi ed. verifi ed. being threatened by the fi re: 5. If someone is trapped in a vehicle with to get out, there is a high probability that 2. Some older transformersv6.1 may contain 2.electrical Some older wires transformers v7.0across it, andmay attempts contain the person will be electrocuted. hazardousP = People materials in danger. hazardous materials. 5. A simple water problem can become a A = Animals to get out, there is a high probability that 3. When more than one electrical wire is 3.the When person more will than be electrocuted.one electrical wire is serious hazard when combined with an downB = andBuildings one is ARCING(non-residential) but the other down and only one is ARCING, all wires electrical problem. 6. A simple water problem can become a is not,O = allOther wires are considered equally are considered equally dangerous. 6. Once an energized electrical line dangerousR = Residential. 4.serious When anhazard electrical when wire combined is down with but an not contacts a fence or metal guardrail, the U = Unknown electricalARCING, problemthe wire. as well as the ground entire length becomes charged and presents a diffi cult hazard. V = Vehicle are considered dangerous because Figure55 23. ModifiedELECTRICAL Rule H3.AZARD Protocol 55. FPDS v7.0. © 2000–2018 PDC. 7. One out of fi 55ve fi res originates from wires can cause the ground to become electrical problems (per USFA). • ARCINGThe former Axioms 2 and 8 have chargedbeen .removed. 8. Electrical ARCING and sparking usually ARationale: luminous discharge These of currentAxioms that isare no5. longer Stay on Protocol necessary 55 when and a substation/ have occurs in concealed spaces, such as distribution station fi re is threatening inside the wall, outlet, appliance, or the formedbeen whenremoved. a strong current jumps a gap in a circuit or between two electrodes. other electrical equipment in the same attic. ARCING is usually the result of an location. 9. Some ARCING occurs in living spaces PROTOCOLintermittent connection56: Elevator/Escalator or short circuit. 6. StayIncident on Protocol 55 when electrical lines from defective appliances and start small ground or tree fi res to better overheated or damaged extension cords. Multi-Protocol Changes affecting this protocol:address scene F, safety G, J, issues X, Y. Changes 55 affectingELECTRICAL onlyHAZARD this protocol: 55 • The title of the protocol has been changed from “Elevator/ Escalator Rescue” to “Elevator/Escalator Incident.” Rationale: The change from “Rescue” to “Incident” expands the use of this protocol to include more types of emergency calls involving elevators or escalators. • ProQA only: The new first and second CEIs have been made editable. Rationale: Making these CEIs editable allows agencies to add local contact information. • A new DLS link to end calls has been added: “OMEGA.”

© 2018 IAED 47 56 ELEVATOR / ESCALATOR INCIDENT KEY QUESTIONS J POST-DISPATCH INSTRUCTIONS C H 4n P 45 ? Protected by U.S. Patents 8,417,533; 9,319,859. g FPDS® v7.0, NAE, 180615 (Elevator) a. The fi re department is being sent. Stay on the line, and I’ll tell ENTRAPMENT/TRAPPED Axioms Types of Elevators/Escalators 1. Is there anyone in/trapped by the elevator? you exactly what to do next. A situationa. (Yes) involving Is there prevention any contact of escape with the people1. More? people use escalatorsb. (Elevator) (per unit) Do than not try• toDelivery force or pry the elevator doors open. in which2. Is anyone there is sick an increased or injured ?threat of elevators. c. (Escalator) To turn off• theDumbwaiter escalator, push the emergency injury, illness,a. (Yes) or Howdeath many to a ?person. G 2. In the U.S., an estimatedshut-off switch (button), which is located at the top and/or ✱ 18,000 people • Freight ELEVATORAll dispatch ACCIDENT codes wx bottom of incurred the escalator. Do it now. 3. Which fl oor is the elevator stuck on? per year are treated for injuries • Luggage carousel while using elevatorsd. and Do escalators. not attempt to rescue the trapped person(s). The4. following What is themay elevator be considered number an or name? e. If possible, maintain •verbal Moving contact walkway with the trapped people ELEVATOR ACCIDENT: 3. Most elevator emergencies involve CHANGES TO INDIVIDUAL 5.PROTOCOLS What is the exact location of the elevator? FPDS v7.0 UPDATEand assure them that• helpPassenger is on the way. • Elevator6. What caris the fall best entrance of the building toelevators get to the that are stuckf. (OMEGA) between flCall oors us back if anything changes. Rationale: No additional• Fallelevator? down shaft instruction is needed fordue OMEGA-level to a mechanical or power failure. (Escalator) ✱ Advise the caller to contact the elevator service company. calls. • Struck by elevator car 4. Forcing elevator doors✱ openAdvise can the cause caller to contactEscalator building Injury Causesmanagement. 1. Are they/you still trapped? failure of safety circuits✱ , allowing a • Trapped by elevator car Determine a speci c,The clear most meeting frequent point situations for the where emergency a. (Yes) Has the escalator been turned offcar? to move with the doors open while • A new ALPHA-level2. Is Determinantanyone ? Code has been added: 56-A-2 crews. problems occur: • Trapped underinjured elevator car passengers may be attempting✱ Provide to responders leave with any known information about the “Elevator alarm.” Seea. (Yes)Figure How 24. many? G Rules the car. location and number• ofFingers people becoming trapped/in entrapped danger. when ✱ All dispatch codes wx people fall o A new Rule1. 5 If3. hasin What doubt, been is elevatorsthe exactadded: arelocation considered “Elevator of the escalator? alarms5. Exiting should an elevator be car DLS when it ✱is Link to R X-1 unless: g • Fingers or feet becoming entrapped handled on Protocoloccupied4. What is. the56 best to entrancebetter ofaddress the building possible tostopped get to the betweenlife safety fl oorsOMEGA is extremely End escalator? dangerous. Most accidentsStay on under the Line these when children (either deliberately Q X-2 or issues.” See2. FigureIf ENTRAPMENT 24. in an escalator has conditions happen whenUrgent someone Disconnect inadvertently) place their fi ngersR X-3 or feet at occurred, the unit will not stall or stop. Rationale: RatherLEVELS than # beingDETERMINANT handled DESCRIPTORS on Protocol exiting 52: the Alarms, car slips through the openingCODES (or near)RESPONSES the gap MODES The emergency shut-off switch at the top 1 Escalator ENTRAPMENT/TRAPPED withunder injuries the car and falls down the shaft.56-D-1• Footwear54 being drawn into the gap as a a call for an elevatoror bottom alarm must beshould activated be. handled on Protocol 56. D 2 ELEVATOR ACCIDENT 56-D-2 result54 of friction If the calltaker is3. Allable persons to speakcaught in to an theescalator occupants with involved in • Long hair becoming entangled the elevator alarmunknown incident,1 injuriesElevator Protocol are malfunction considered 56 – occupantsinjured better addressesinside (medical conditionthe present) 56-B-1 54 Buntil proven2 Escalator otherwise. ENTRAPMENT/TRAPPED Such incidents without injuries 56-B-2• Loose clothing (including shoelaces) being incident and provides3 moreUnknown appropriate situation (investigation) Determinant Codes. 56-B-3 drawn into the gap and becoming should be coded as 56-D-1. entangled 4. The ringing1 Elevator of a bell malfunction from inside – anoccupants inside 56-A-1 Aelevator2 indicatesElevator thatalarm someone is inside. 56-A-2 5. Elevator1 alarmsElevator should malfunction be handled – no on occupants inside 56-c-1 c cProtocol2 56Escalator to better ( notaddress trapped) possible with or without injuries 56- -2 54 For uselife under safety FPDS® licenseissues agreement. only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615

ELEVATOR / ESCALATOR INCIDENT Figure56 24. ALPHA-level Determinant Descriptor and new Rule 5. Protocol 56. FPDS v7.0. © 2000–2018 PDC.

PROTOCOL 57: Explosion Multi-Protocol Changes affecting this protocol: A, B, C, D, I, J, K, O, P, S, V, Y Changes affecting only this protocol: • Key Question 1a has been modified from “(Building) What type of building is involved?” to “(Building) What type of building/ structure is involved?” See Figure 25. • Following Key Question 1 and subquestion 1a, a new subquestion 1b has been added: “(Vehicle) What type of vehicle is involved?” See Figure 25. Rationale: The addition of “/structure” and the new subquestion 1b make it easier for the calltaker to select the correct response57 EXPLOSION for the call. KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS 43 4q 4n 46 45 4j 1. What has exploded? a. The fi re department is being sent. Stay on the line, and I’ll tell you exactly what to do next. a. (Building) What type of building/structure is involved? b. Do not touch or pick up anything. b. (Vehicle) What type of vehicle is involved? c. (Fire) Do not try to put the fi re out. Figure2. Is 25.anything Key Questions. burning? Protocol 57. FPDS v7.0. © 2000–2018 PDC. d. Do not use, turn on, or turn off any additional electrical devices. ✱ All dispatch codes t e. If it’s safe to do so, leave the building, close the doors behind you, 3. Is anyone trapped? and remain outside. f. (COMMERCIAL/INDUSTRIAL/Multi-dwelling) Do not use the elevator. a. (Yes) How many? G b. (Yes) Exactly where are they/you located? ✱ Advise the caller and responders of potential hazards. ✱ ✱ Caller trapped or Caller in danger J Provide responders with any known information about the 4. Can you describe the extent of the damage? location and number of people trapped/in danger. 5. Did you hear a bursting or hissing sound? DLS ✱ Link to R X-1 unless: g 48 6. Has anyone complained of an unusual odor? © Building/Structure2018 IAED Evacuation (1st party) B-1 7. Is anyone injured? Caller Danger – Not Trapped S B-3 st a. (Yes) How many? G Trapped in Confi ned Space/Structure Collapse (1 party) D-2 Stay on the Line X-2 8. Did you see anyone or anything suspicious? Q ? Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 F G H V W X Y Z CODES RESPONSES MODES 1 HIGH LIFE HAZARD 57-D-1 D 2 HIGH RISE 57-D-2 3 GOVERNMENT building 57-D-3 4 COMMERCIAL/INDUSTRIAL building 57-D-4 5 Residential (multiple) 57-D-5 6 Residential (single) 57-D-6 7 LARGE NON-DWELLING building/structure 57-D-7 8 SMALL NON-DWELLING building/structure 57-D-8 9 COMMERCIAL vehicle 57-D-9 10 LARGE FUEL/FIRE LOAD vehicle 57-D-10 11 Mobile home, house trailer, portable offi ce 57-D-11 1 Other vehicle explosion 57-C-1 C 2 Open area 57-C-2 3 Manhole (cover/underground vault) 57-C-3 1 Other explosion 57-B-1 B 2 Unknown situation (investigation) 57-B-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • Two new PDIs have been added: “e. It it’s safe to do so, leave the building, close the doors behind you, and remain outside” and “f. (COMMERCIAL/INDUSTRIAL/Multi-dwelling) Do not use the elevator 57.” EXPLOSION Rationale: TheseKEY QUESTIONS new PDIs address the safety of the callerg andJ POST-DISPATCH INSTRUCTIONS 43 4q 4n 46 45 4j 1. What has exploded? a. The fi re department is being sent. Stay on the line, and I’ll tell you should be given to help prevent injury, death, or causing any exactly what to do next. a. (Building) What type of building/structure is involved? b. Do not touch or pick up anything. other additional problemsb. (Vehicle) atWhat the type scene. of vehicle is involved? c. (Fire) Do not try to put the fi re out. 2. Is anything burning? d. Do not use, turn on, or turn off any additional electrical devices. • The 57-D-7 Determinant✱ All dispatch Descriptorcodes has been changed from t e. If it’s safe to do so, leave the building, close the doors behind you, “Large NON-DWELLING3. Is anyone trapped building/structure? (barn, storage building)”and remain outside. f. (COMMERCIAL/INDUSTRIAL/Multi-dwelling) Do not use the elevator. to “LARGE NON-DWELLINGa. (Yes) How many building/structure.”? G b. (Yes) Exactly where are they/you located? ✱ Advise the caller and responders of potential hazards. ✱ ✱ Caller trapped or Caller in danger Provide responders with any known information about the • The 57-D-8 Determinant Descriptor has been changed fromJ location and number of people trapped/in danger. “Small NON-DWELLING4. Can you describe building/structure the extent of the damage (shed,? detached 5. Did you hear a bursting or hissing sound? DLS ✱ Link to R X-1 unless: g garage)” to “SMALL6. Has anyone NON-DWELLING complained of an unusual building/structure.” odor? Building/Structure Evacuation (1st party) B-1 7. Is anyone injured? Caller Danger – Not Trapped S B-3 Rationale: See Multi-Protocol Change D. st a. (Yes) How many? G Trapped in Confi ned Space/Structure Collapse (1 party) D-2 Stay on the Line X-2 8. Did you see anyone or anything suspicious? Q • The former 57-B-1 Determinant Descriptor “Other? vehicle Urgent Disconnect R X-3 explosion” hasLEVELS been # reassignedDETERMINANT toDESCRIPTORS 57-C-1. The remaining4 F G H BRAVO-V W X Y Z CODES RESPONSES MODES level Determinant Codes1 HIGH have LIFE HAZARD been renumbered. See Figure 26. 57-D-1 D 2 HIGH RISE 57-D-2 o The reference to3 DeterminantGOVERNMENT building Code 57-B-2 in Rule 3 and the 57-D-3 reference to Determinant4 COMMERCIAL/INDUSTRIAL Code 57-B-3 building in Rule 4 have been 57-D-4 5 Residential (multiple) 57-D-5 changed to 57-B-16 Residentialand 5-B-2 (single) respectively. 57-D-6 Rationale: Due to the7 natureLARGE NON-DWELLING of vehicle explosionsbuilding/structure and the 57-D-7 8 SMALL NON-DWELLING building/structure 57-D-8 potential for more casualties,9 COMMERCIAL the vehicle Determinant Code for “Other 57-D-9 vehicle explosions”10 wasLARGE changed FUEL/FIRE to LOAD a CHARLIE-level vehicle code. 57-D-10 11 Mobile home, house trailer, portable offi ce 57-D-11 1 Other vehicle explosion 57-C-1 C 2 Open area 57-C-2 3 Manhole (cover/underground vault) 57-C-3 Figure 26.1 DeterminantOther explosion Descriptors. Protocol 57-B-1 57.B FPDS2 v7.0.Unknown © 2000–2018 situation PDC. (investigation) 57-B-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 • A new 57-C-2 Determinant Code has been added: “Open area.” See Figure 26. • A new 57-C-3 Determinant Code has been added: “Manhole (cover/underground vault).” See Figure 26. Rationale: Dispatchers were experiencing calls for explosions in open areas and manholes that weren’t specifically addressed in the previous version of the protocol. This modification was made to address these types of situations better and to send the best response for these types of incidents. • Three new suffixes have been added: “X = MCI Level 1”, “Y = MCI Level 2”, “Z = MCI Level 3.” o The former X and Y Suffixes have been changed to V and W respectively.

© 2018 IAED 49 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 4 Determinant Suffi xes GOVERNMENT BuildingRationale: Often,COMMERCIAL explosions Vehicle cause a high number of casualties. The suffi x codes help to delineate the type These instancesAny need vehicle a thathigher transports level products of response, including of problem for specifi c response and safety medical response.related These to business new or specially trade. The products defined suffixes allow purposes: can be dangerous or hazardous. F = Fire Approval signature of local Fire Administration/AgencyEFDs to Date approveddispatch the appropriate level of response based on the G = Fire with single injured person • Tanker H = Fire with multiple injured persons LARGE NON-DWELLINGnumber Building/Structure of casualties• Tractor-trailer at the (semi) scene. V = Single injured person W = Multiple injured persons • The definition forLARGE HAZMAT FUEL/FIRE has LOAD been Vehicle removed. X = MCI Level 1 Vehicles, usually large in size, that can Y = MCI Level 2 • The former Rulescarry 1 largeand amounts5 have of been combustible removed. The remaining Z = MCI Level 3 Approval signature of local Fire Administration/Agency Date approved Rules have beenmaterials renumbered.. These may pose additional Local Fire Administration/Agency SMALL NON-DWELLING Building/Structure threats during fi refi ghting operations and Local Fire Administration/Agency must • Axiom 1 and therequire Axiom additional section resources. have The been following removed. defi ne and authorize ( X ) for dispatch purposes what constitutes the following: may be considered to be LARGE FUEL/FIRE Rationale: This LOADdefinition, vehicles: Axiom and Axiom section, and these MASS CASUALTY INCIDENT (MCI) Approval signature of local Fire Administration/Agency Date approved Rules are no longer• Bus necessary and have been removed. These Medical/Trauma situation where the combination of multiple patients and HIGH LIFE HAZARD items have also• beenCamper removed to make space for the new • Motor home injuries exceeds the immediate capability Any location that poses definitionsmultiple life that were added to this protocol. of the EMS system. threats due to diffi culty exiting or lack of Rules Level 1 mobility of the inhabitants:• A new Rule 4 has1. All been explosions added: are considered “For explosions crime in or involving a • Churches building/structure,scenes use. Advisethe affected callers not tobuilding/structure touch or type for Level 2 • Hospitals the call.” See Figuredisturb 27. anything . Level 3 • Large apartment complexes 2. Mailbox explosions in which the mailbox • Lodging locations (hotels)Rationale: Knowingis not the attached type to of a building building/structure should be for an • Nursing homes . Approval signature of local Fire Administration/Agency Date approved incident involvingcoded an explosionas 57-B-1 best addresses the number of • Schools injured people that3. Audible may explosions be present without atknown, the visible scene. HIGH RISE • Subway (metro) stations damage should be coded as 57-B-2. A building (structure) that is too tall for 4. For or a adequate fi re control from ground-based COMMERCIAL/INDUSTRIAL Building explosions in involving aerial ladders, elevating platforms, or towers. building/structure, use the affected A building (structure) in which the building/structure type for the call. primary purpose is to conduct activities of business, industry, or trade. 5. For electrical transformer explosions, Approval signature of local Fire Administration/Agency Date approved use Protocol 55 to address scene safety. Figure 27. New Rules. Protocol 57. FPDS v7.0. 57 EXPLOSION © 2000–2018 PDC.

• A new Rule 5 has been added: “For electrical transformer explosions, use Protocol 55 to address scene safety.” See Figure 27. Rationale: Rule 5 helps direct the dispatcher to the most appropriate protocol for electrical transformer explosions.

PROTOCOL 58: Extrication/Entrapment Multi-Protocol Changes affecting this protocol: A, F, G, J, N, P, R, V, W, X, Y Changes affecting only this protocol: • The title of Protocol 58 has been changed from “Extrication/Entrapped (Machinery, Vehicle – Non-MVA)” to “Extrication/Entrapment.” See Figure 28. Rationale: This modification was made to broaden the use of this protocol. It is no longer limited to those who are trapped or need extraction from machinery or a vehicular accident. 50 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • The dispatch point has been changed from “All dispatch codes” to “DELTA-, CHARLIE-, and BRAVO-level codes.” This dispatch point has also been moved after Key Question 3. See Figure 28. Rationale: This new send point is more appropriate as it allows responders to be dispatched sooner for calls where someone is still trapped with potentially life-threatening injuries.

58 EXTRICATION / ENTRAPMENT KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n P 45 4j 1. What are they/you trapped in? a. The fi re department is being sent. Stay on the line, and I’ll tell you 2. Are they/you still trapped? exactly what to do next. b. Do not attempt to rescue the trapped person(s). a. (Yes) How many? G c. If it’s safe to do so, turn off the machinery/vehicle. b. (Yes) Exactly where are they/you located? d. Do not move her/him unless s/he is in danger. 3. What part of the body is trapped? e. Do not enter/re-enter any hazardous or dangerous areas. f. (Vehicle trunk) If possible, maintain verbal contact with the ✱ DELTA-, CHARLIE-, and BRAVO-level codes wx trapped people and assure them that help is on the way. 4. Are there any obvious injuries? ✱ Determine a speci c, clear meeting point for the emergency crews. 5. Are there any hazardous materials involved? ✱ Advise the caller to contact the maintenance department. a. (Yes) Is anything leaking? ✱ Provide responders with any known information about the b. (Yes) Do you know the warning placard numbers location and number of people trapped/in danger. (chemical ID)? DLS ✱ Link to R X-1 unless: g 6. (Machinery) Has the machinery been turned off? Caller Danger – Not Trapped S B-3 Danger Present – HAZMAT D-1 7. Is the still ? S (Vehicle trunk) vehicle running Trapped in Confi ned Space/Structure Collapse (1st party) D-2 8. (Vehicle trunk) I need to get the vehicle description… M Person Trapped in Vehicle Trunk D-4 9. Is anyone else injured? Stay on the Line Q X-2 a. (Yes) How many? G Urgent Disconnect R X-3 Control Bleeding X-4 FigureLEVELS 28. Key # DETERMINANTQuestions. Protocol DESCRIPTORS 58. FPDS v7.0. © 2000–20184 H PDC. CODES RESPONSES MODES 1 ENTRAPMENT/TRAPPED (head, trunk/torso/chest, upper arm, upper leg) 58-D-1 • A new KeyD Question 4 has been added after the dispatch point. The remaining1 KeyENTRAPMENT/TRAPPED Questions have (unknown been body renumbered. part) See 58-C-1 Figure 28.C 1 ENTRAPMENT/TRAPPED (hand, wrist, forearm, foot, lower leg) 58-B-1 Rationale:B Knowing2 Unknown if there situation are (investigation) any obvious injuries helps the 58-B-2 EFD know if a3 medicalENTRAPMENT/TRAPPED response will (NON -beTHREATENED needed) in addition to 58-B-3 the fire crews.1 ENTRAPMENT/TRAPPED (fi nger, toe, hair) 58-A-1 A 2 No longer trapped with injuries 58-A-2 • New Key Questions1 No longer 5a trappedand 5b (no /haveunknown been injuries added.) See Figure 28. 58-c-1 Rationale:c Dispatchers need to know what type of hazardous materialFor use is under involved FPDS® license agreement so that only. © 2000–2018they Prioritycan Dispatch provide Corp. All rights appropriate reserved. scene FPDS® v7.0, NAE, 180615 safety information to the responders, caller, and bystanders. • The text on Key Question 8 has been changed from “Obtain Vehicle Information” to “I need to get the vehicle description. . .” See Figure 28. Rationale: This text was changed to better match the language used in the Medical and Police disciplines. • The definition for PERIPHERAL has been removed.

© 2018 IAED 51 58 EXTRICATION / ENTRAPMENT CHANGESKEY QUESTIONS TO INDIVIDUAL PROTOCOLS g J POSTFPDS-DISPATCH v7.0 UPDATE INSTRUCTIONS C 4q 4n P 45 4j 1. What are they/you trapped in? a. The fi re department is being sent. Stay on the line, and I’ll tell you 2. Areo they/youThe Determinant still trapped? Descriptor for 58-D-1 “ENTRAPMENTexactly what to do next. (except PERIPHERAL, finger, or toe)” has been changedb. Do not attempt to to rescue the trapped person(s). a. (Yes) How many? G c. If it’s safe to do so, turn off the machinery/vehicle. b.“ (Yes)ENTRAPMENT Exactly where are (head they/you, trunk/torso/chest located? , upperd. Do arm not move, upper her/him unless s/he is in danger. 3. Whatleg part) of the body is trapped? e. Do not enter/re-enter any hazardous or dangerous areas. .” See Figure 29. f. (Vehicle trunk) If possible, maintain verbal contact with the ✱ DELTA-o The, DeterminantCHARLIE-, and BRAVO-level Descriptor codes for 58-B-1 wx“ENTRAPMENTtrapped people and assure them that help is on the way. 4. Are there any obvious injuries? ✱ Determine a speci c, clear meeting point for the emergency crews. 5. Are there(PERIPHERAL any hazardous only) materials” has involved? been changed to “ENTRAPMENT✱ Advise the caller to contact the maintenance department. a.( hand(Yes) , Is wrist anything, forearm leaking?, foot, lower leg).” See Figure✱ Provide 29. responders with any known information about the b. (Yes) Do you know the warning placard numbers location and number of people trapped/in danger. o The(chemical Determinant ID)? Descriptor for 58-A-1 “ENTRAPMENTDLS ✱ Link to R X-1 unless: g 6. (Machinery)(finger Hasor toe the )machinery” has been been turnedchanged off? to “ENTRAPMENTCaller Danger (–finger Not Trapped, S B-3 Danger Present – HAZMAT D-1 7. Is the still ? S (Vehicletoe ,trunk) hair).” Seevehicle Figurerunning 29. Trapped in Confi ned Space/Structure Collapse (1st party) D-2

8. Rationale:(Vehicle trunk) These I need to modifications get the vehicle description were… made M to clarifyPerson Trapped and inreduce Vehicle Trunk D-4 9. Is anyone else injured? Stay on the Line Q X-2 confusiona. (Yes) How for many the? dispatcherG about which DeterminantUrgent Disconnect Code R X-3 should be selected. Control Bleeding X-4 LEVELS # DETERMINANT DESCRIPTORS 4 H CODES RESPONSES MODES D 1 ENTRAPMENT/TRAPPED (head, trunk/torso/chest, upper arm, upper leg) 58-D-1 C 1 ENTRAPMENT/TRAPPED (unknown body part) 58-C-1 1 ENTRAPMENT/TRAPPED (hand, wrist, forearm, foot, lower leg) 58-B-1 B 2 Unknown situation (investigation) 58-B-2 3 ENTRAPMENT/TRAPPED (NON-THREATENED) 58-B-3 1 ENTRAPMENT/TRAPPED (fi nger, toe, hair) 58-A-1 A 2 No longer trapped with injuries 58-A-2 c 1 No longer trapped (no/unknown injuries) 58-c-1 Figure 29. Determinant Descriptors. Protocol 58. FPDS v7.0. © 2000–2018 PDC. For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615

• A new 58-C-1 Determinant Code has been added: “ENTRAPMENT/TRAPPED (unknown body part).” See Figure 29. • A new 58-B-3 Determinant Code has been added: “ENTRAPMENT/TRAPPED (NON-THREATENED).” See Figure 29. • A new 58-A-2 Determinant Code has been added: “No longer trapped with injuries.” See Figure 29. Rationale: Dispatchers were experiencing calls for entrapment incidents that weren’t specifically addressed in the previous version of the protocol. This modification was made to address these types of situations better and to send the best response for each entrapment incident. • The 58-c-1 Determinant Descriptor “No longer trapped” has been modified to “No longer trapped (no/unknown injuries).” See Figure 29.

52 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS Rationale: This modification was made to reduce dispatcher confusion about when to use this Determinant Code. This modification also keeps this Determinant Code consistent with other changes made on this protocol. • The title of the Vehicle Information AI section has been changed to Vehicle Description. Rationale: This text was changed to better match the language used in the Medical and Police disciplines. • The title of the Determinant Suffixes AI section has been changed to Determinant Suffix. Rationale: There is only one suffix on this protocol. • A new definition for ENTRAPMENT/TRAPPED (NON- THREATENED) has been added. Rationale: This definition was added to support the new Determinant Code. • Rules 3 and 4 have been removed and a new Rule 3 has been added: “For ENTRAPMENTS due to a motor vehicle collision (MVC), use Protocol 77.” Rationale: Rules 3 and 4 were no longer necessary on this protocol and were removed. The new Rule 3 helps direct the dispatcher to the most appropriate protocol for entrapments due to a motor vehicle collision.

PROTOCOL 59: Fuel Spill/Fuel Odor Multi-Protocol Changes affecting this protocol: B, C, J, P, W, Y Changes affecting only this protocol: • Key Question 4 has been renumbered as Key Question 2. Additionally, the former Key Question 2 has been renumbered as Key Question 2a and has had the Pre-Question Qualifier “(Outside)” added to it. The remaining Key Questions have been renumbered. See Figure 30. FUEL SPILL / FUEL ODOR Rationale: This59 new Key Question arrangement potentially 59 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q E 46 45 ? reduces the(Spill) number of questions an EFD must ask and a. The fi re department is being sent. Stay on the line, and I’ll tell improves the1. flowIs the spillof gathered spreading? information. you exactly what to do next. a. (Yes) What direction is it fl owing? b. (Gas station fuel pump) If it’s safe to do so, activate the 2. Is the spill or ? inside outside emergency shut-off switch. a. (Outside) Is the spill in or near a waterway? c. (Inside fuel spill/odor) If it’s safe to do so, leave the area and Figure3. How 30. Key much Questions was spilled 2 and? 2a. Protocol 59. FPDS v7.0. ©✱ 2000–2018 All dispatch PDC. codes t leave the door open. 4. What type of fuel is it? d. Do not use, turn on, or turn off any additional electrical devices. 5. (Appropriate) Do you know the warning placard e. Do not use any open fl ame or anything that could cause a spark. • The words “turnnumbers off” (chemicalin PDI-b ID)? have been changed to “activate”: 6. Where is the fuel coming from? f. (Spill) Do not touch or walk through the spill. “(Gas station7. fuel(Appropriate) pump) What If it’s is the safe size ofto the do container so, activate? the g. (Appropriate) Do not enter/re-enter any hazardous or emergency shut-off8. Is anyone switch sick or injured.” See? Figure 31. dangerous areas. a. (Yes) How many? G © 2018 IAED (Odor) 53 1. Is the odor inside or outside? ✱ Advise the caller and responders of potential hazards. ✱ All dispatch codes t 2. What type of fuel is it? DLS ✱ Link to R X-1 unless: g 3. Where is the odor coming from? Caller Danger – Not Trapped S B-3 4. Is anyone sick or injured? Stay on the Line Q X-2 a. (Yes) How many? G Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 I O U V W X Y CODES RESPONSES MODES 1 COASTAL water 59-D-1 D 2 INLAND water 59-D-2 3 OCEANIC water 59-D-3 4 Sewer/Drain 59-D-4 1 UNCONTAINED LARGE spill 59-C-1 C 2 CONTAINED LARGE spill 59-C-2 3 Unknown situation (investigation) 59-C-3 1 UNCONTAINED SMALL spill 59-B-1 B 2 CONTAINED SMALL spill 59-B-2 3 Fuel odor 59-B-3 c 1 MINOR spill 59-c-1 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE 59 FUEL SPILL / FUEL ODOR 59 KEY QUESTIONS Rationale:g J The POST wording-DISPATCH INSTRUCTIONSchange in this instructionC 4q E 46 reduces45 ? caller (Spill) confusion.a. The fi re department is being sent. Stay on the line, and I’ll tell 1. Is the spill spreading? you exactly what to do next. a. (Yes) What direction is it fl owing? b. (Gas station fuel pump) If it’s safe to do so, activate the 2. Is the spill or ? inside outside emergency shut-off switch. a. (Outside) Is the spill in or near a waterway? 3. How much was spilled? Figurec. (Inside 31. Post-Dispatch fuel spill/odor) Instruction If it’s safe b. Protocol to do so, 59. leave FPDS the v7.0. area and ✱ All dispatch codes t © 2000–2018leave the PDC. door open. 4. What type of fuel is it? d. Do not use, turn on, or turn off any additional electrical devices. 5. (Appropriate) Do you know the warning placard e. Do not use any open fl ame or anything that could cause a spark. numbers (chemical ID)? PROTOCOL 60: Gas Leak/Gas Odor (Natural and LP Gases) 6. Where is the fuel coming from? f. (Spill) Do not touch or walk through the spill. 7. (Appropriate) What is the size of the containerMulti-Protocol? g.Changes (Appropriate) affecting Do not enter this/re- enterprotocol: any hazardous B, C, or J, L, P, R, X, Y 8. Is anyone sick or injured? dangerous areas. a. (Yes) How many? G Changes affecting only this protocol: (Odor) 1. Is the odor inside or outside? • The former✱ AdviseKey Question the caller and 4 responders under theof potential (Outside) hazards Key. Question ✱ All dispatch codes t 2. What type of fuel is it? sequence DLS“What ✱is Linkthe tosize R X-1of theunless: tank/line ?” hasg been divided 3. Where is the odor coming from? into two newCaller Key Danger Questions: – Not Trapped KQ 4 “(Tank) What S B-3 is the size of 4. Is anyone sick or injured? the tank?”Stay and on theKQ Line 5 “ (Line) Is this a residential Q X-2 or commercial a. (Yes) How many? G Urgent Disconnect X-3 line?” The remaining Key Questions have beenR renumbered LEVELS # DETERMINANT DESCRIPTORS 4 I O U V W X Y CODES RESPONSES MODES 1 COASTAL water accordingly. See Figure59-D-1 32. D 2 INLAND water 59-D-2 3 OCEANIC water Rationale: Splitting the59-D-3 former Key Question 4 into two 4 Sewer/Drain questions and adding 59-D-4PQQs reduces caller confusion. 1 UNCONTAINED LARGE spill • A new Key Question 659-C-1 under the (Inside) Key Question C 2 CONTAINED LARGE spill 59-C-2 3 Unknown situation (investigation) sequence and Key Question59-C-3 7 under the (Outside) Key Question 1 UNCONTAINED SMALL spill sequence have been added:59-B-1 “(Gas company) When will your B 2 CONTAINED SMALL spill 59-B-2 3 Fuel odor technician/mechanic be59-B-3 on site?” See Figure 32. 1 MINOR spill Rationale: This new Key59-c Question-1 ensures that the calltaker c gets as much information as possible that will be helpful at the For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rightsscene. reserved. FPDS® v7.0, NAE, 180615

60 GAS LEAK / GAS ODOR (NATURAL AND LP GASES) 60 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q E 46 45 4j 1. Is the problem inside or outside? a. The fi re department is being sent. Stay on the line, and I’ll tell you 2. Do you hear the gas or smell it only? exactly what to do next. (Inside) b. Do not use, turn on, or turn off any additional electrical devices. 3. What type of building is this? c. Do not use any open fl ame or anything that could cause a spark. 4. What is the gas coming from? d. Do not start a vehicle. Abandon all vehicles and equipment. 5. Is anyone sick or injured? e. (Fire) Do not try to put the fi r e out. a. (Yes) How many? G f. Leave the area immediately and take others with you. (Leave the 6. (Gas company) When will your technician/mechanic be door open as you leave.) on site? g. (Tank h 5 gallons/All lines) Move at least 1,000 feet (300 meters) 7. Which gas company provides service to this location? away, uphill and toward the breeze if there is one. (Outside) h. (Tank i 5 gallons) Move at least 500 feet (150 meters) away, uphill 3. What is the gas coming from? and toward the breeze if there is one. Line i. (Landline) Do not hang up the phone or carry it with you, just set it Tank down. Unknown (Odor only) ✱ Advise the caller and responders of potential hazards. 4. (Tank) What is the size of the tank? 5. (Line) Is this a residential or commercial line? DLS ✱ Link to R X-1 unless: g 6. Is anyone sick or injured? Landline End a. (Yes) How many? G Caller Danger – Not Trapped S B-3 7. (Gas company) When will your technician/mechanic be Danger Present – HAZMAT S D-1 on site? Stay on the Line Q X-2 8. Which gas company provides service to this location? Urgent Disconnect R X-3 FigureLEVELS 32. Key# DETERMINANTQuestions. Protocol DESCRIPTORS 60. FPDS v7.0. © 2000–20184 O VPDC. W X Y CODES RESPONSES MODES 1 HIGH LIFE HAZARD 60-D-1 46 D 2 HIGH RISE 60-D-2 46 54 3 COMMERCIAL/INDUSTRIAL building © 2018 IAED 60-D-3 46 4 Residential (multiple) 60-D-4 46 1 Residential (single) 60-C-1 46 C 2 Outside commercial line 60-C-2 46 3 Outside tank>> 5 gallons/20 liters 60-C-3 46 4 Transmission/Distribution (main/service) pipeline 60-C-4 46 5 High-pressure line 60-C-5 46 1 Outside residential line 60-B-1 46 B 2 Outside tank i 5 gallons/20 liters 60-B-2 46 3 Outside odor (other/unknown source) 60-B-3 4 Unknown situation (investigation) 60-B-4 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 60 GAS LEAK / GAS ODOR (NATURAL AND LP GASES) 60 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q E 46 45 4j 1. Is the problem inside or outside? a. The fi re department is being sent. Stay on the line, and I’ll tell you 2. Do you hear the gas or smell it only? exactly what to do next. (Inside) b. Do not use, turn on, or turn off any additional electrical devices. FPDS v7.0 UPDATE 3. What type of building is this? CHANGES TO INDIVIDUAL PROTOCOLSc. Do not use any open fl ame or anything that could cause a spark. 4. What is the gas coming from? d. Do not start a vehicle. Abandon all vehicles and equipment. • A new Jurisdictionally5. Is anyone sick or Approved injured? Key Question 7 under thee. (Fire) Do not try to put the fi r e out. a. (Yes) How many? G f. Leave the area immediately and take others with you. (Leave the (Inside) Key6. Question(Gas company) sequence When will your and technician/mechanic Key Question be 8 underdoor the open as you leave.) on site? g. (Tank h 5 gallons/All lines) Move at least 1,000 feet (300 meters) (Outside) Key7. Which Question gas company sequence provides service have to this been location? added: “Whichaway, gas uphill and toward the breeze if there is one. company(Outside) provides service to this location?” See Figure 32.h. (Tank i 5 gallons) Move at least 500 feet (150 meters) away, uphill 3. What is the gas coming from? and toward the breeze if there is one. Rationale: The gas companyLine may need to provide assistancei. (Landline) for Do not hang up the phone or carry it with you, just set it gas leak incidents. Tank down. Unknown (Odor only) ✱ Advise the caller and responders of potential hazards. 4. (Tank) What is the size of the tank? • Two new CHARLIE-level5. (Line) Is this a residential Determinant or commercial Codes line? have been added:DLS ✱ Link to R X-1 unless: g 60-C-4 “Transmission/Distribution6. Is anyone sick or injured? (main/service) pipeline”Landline and 60- End a. (Yes) How many? G Caller Danger – Not Trapped S B-3 C-5 “High-pressure7. (Gas company) line.” When See will Figureyour technician/mechanic 33. be Danger Present – HAZMAT S D-1 on site? Stay on the Line Q X-2 Rationale: 8.Dispatchers Which gas company were provides experiencing service to this location? calls where theUrgent types Disconnect R X-3 of lines listedLEVELS as# DeterminantDETERMINANT DESCRIPTORS Codes in the previous4 O V W versionX Y CODES RESPONSES MODES of the protocol 1weren’tHIGH LIFE addressing HAZARD issues with lines that carry 60-D-1 46 D 2 HIGH RISE 60-D-2 46 large volumes or3 COMMERCIAL/INDUSTRIALhigh-pressure lines. building These new Determinant 60-D-3 46 Codes were created4 Residential to better (multiple handle) these types of calls, 60-D-4 46 including sending1 Residential any specialized (single) teams or equipment that may 60-C-1 46 C 2 Outside commercial line 60-C-2 46 be required. 3 Outside tank>> 5 gallons/20 liters 60-C-3 46 4 Transmission/Distribution (main/service) pipeline 60-C-4 46 5 High-pressure line 60-C-5 46 Figure1 Outside 33. Determinant residential Descriptors. line Protocol 60. FPDS 60-B-1 46 B v7.0.2 ©Outside 2000–2018 tank PDC.i 5 gallons/20 liters 60-B-2 46 3 Outside odor (other/unknown source) 60-B-3 • A new PDI-e has4 beenUnknown added: situation “ (investigation(Fire) Do) not try to put the fire 60-B-4 out.” TheFor remaininguse under FPDS® license PDIs agreement have only. © 2000–2018 been Priority re-lettered. Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Rationale: Attempting to put out the fire can be very hazardous for the caller. • The PQQ “(Landline)” has been added to PDI-i. Rationale: Callers using landlines or cordless landline phones may create a spark at the base when hanging up the phone or the call may disconnect when the phone is moved out of range of the base. Callers using cell phones are safe to take the phone with them. • A new DLS link to end calls has been added: “Landline.” Rationale: The dispatcher cannot disconnect the call in the normal way because the instruction given to callers on landlines is to leave the phone where it is. • The third CEI has been removed: “Determine a specific, clear meeting point for the emergency crews.” Rationale: This CEI is no longer necessary and has been removed.

© 2018 IAED 55 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE • A new definition for Transmission/Distribution Pipelines – Natural Gas had been added. See Figure 34. Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 4 Determinant Suffi• xesA new definitionCOMMERCIAL/INDUSTRIAL for Large Outside BuildingIndustrial/High-PressureAxioms The suffi x codes help to Linesdelineate has the type been A added. building (structure) See Figure in which 34.the primary 1. Many gases (both fl ammable and inert) can of problem for specifi c responseRationale: and safety These purpose definitions is to conduct were activities added of business to support, displace the the new percentage of in purposes: industry, or trade. available air, creating serious (unseen) O = Odor only Determinant Codes. scene safety conditions. V = Odor with single sick/injured person Transmission/Distribution Pipelines – 2. Natural gas is lighter than air and tends W = Odor with multiple sick/injured Natural Gas to rise and diffuse in the open. persons 3. Natural gas is non-toxic, but it is X = Single sick/injured person Transmission/Distribution pipelines are Y = Multiple sick/injured persons used to transport large volumes of natural classifi ed as an asphyxiant because it gas to major markets. Typical size can vary may displace normal breathing air and HIGH LIFE HAZARD between 6 inches (15 cm) and 48 inches lead to asphyxiation. Any location that poses multiple life (122 cm). 4. Natural gas has no odor of its own. A threats due to diffi culty exiting or lack of distinctive odor (mercaptan) is added by mobility of the inhabitants: Large Outside Industrial/High-Pressure utility companies as a warning smell. • Churches Lines 5. Response time for utility companies is • Hospitals usually less than an hour, but this time Industrial line: Pipelines serving industrial • Large apartment complexes may be extended in rural areas or in areas are usually large in size and have a • Lodging locations (hotels) times of great demand. • Nursing homes higher pressure than regular commercial 1 6. Liquefi ed Petroleum Gas (LPG) is 1 ⁄2 times • Schools lines. as heavy as air, and will generally seek • Subway (metro) stations Commercial line: Pipelines that serve a the lowest point possible. Local Fire Administration/Agency single or group of businesses. Common Signs of Gas Leaks Local Fire Administration/Agency must Figure 34. New Definitions. Protocol 60. FPDS • Blowing or hissing sounds defi ne and authorize ( X ) for dispatch v7.0.Rules © 2000–2018 PDC. purposes what constitutes the following: • Brown patches of vegetation on or near 1. All gas is considered to be fl owing until a pipeline right-of-way HIGH RISE • The definition forproven HAZMAT otherwise has. been removed.• Dirt being blown or thrown into the air A building (structure) that is too tall for 2. All gas leaks are considered hazardous • Dry spot in a moist fi eld adequate fi re control •from The ground-based Additional Informationuntil proven otherwise sections. “Inside Odor Sources” and “Potential Ignition Sources” have been removed.• Fire coming from the ground or burning aerial ladders, elevating platforms, or towers. 3. Be aware of the possibility of an above the ground Rationale: This definitionexplosion when and dealing these with Additional suspected • Information Gas odor sections are no longergas leaks. necessary and have been• Waterremoved. bubbling or being blown into the Approval signature of local Fire Administration/AgencyThese sections Date approved have also been removed to makeair space at a pond, for creek, the or river 60 GAS LEAK / GASnew ODOR definitions (NATURAL AND that LP were GASES )added to this protocol. 60 PROTOCOL 61: HAZMAT Multi-Protocol Changes affecting this protocol: B, C, J, K, R, T, Y Changes affecting only this protocol: • Key Questions 3 and 9 have been removed. The remaining Key Questions have been renumbered. See Figure 35. Rationale: These Key Questions are no longer necessary and have been removed. • A new Key Question 4 has been added: “Is the spill/leak inside or outside?” See Figure 35. Rationale: Certain information does not need to be gathered if the spill/leak is inside. This new Key Question potentially reduces the number of questions an EFD must ask and improves the flow of gathered information.

56 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • The previous Key Question 5 “Is the spill/leak in or near a WATERWAY?” has been renumbered as Key Question 4a, has had the Pre-Question Qualifier “(Outside)” added to it, and has been slightly modified from “near a WATERWAY” to “near a waterway.” See Figure 35. Rationale: This Key Question should only be asked if the spill/leak is outside. The modifications made to the wording of the question keep it consistent with other changes made on this protocol. 61 HAZMAT 61 KEY QUESTIONS g KEY QUESTIONS (continued) 1. What type of substance/chemical is involved? 10. Do you see a cloud or vapor? 2. Do you see fl ames? a. (Yes) What direction is it going? a. (Yes) Are the fl ames inside or outside? b. (Yes) What color is it? Inside 69 11. Do you know the warning placard numbers (chemical ID)? Outside 67 12. What is the size of the container? 3. How much has spilled/leaked? J POST-DISPATCH INSTRUCTIONS C 4q E P 45 4j 4. Is the spill/leak inside or outside? a. The fi re department is being sent. Stay on the line, and I’ll tell a. (Outside) Is the spill/leak in or near a waterway? you exactly what to do next. 5. Is the spill/leak spreading? ✱ Notify local and national response centers. a. (Yes) What direction is it fl owing? ✱ Advise the caller and responders of potential hazards. 6. Where is the substance/chemical coming from? ✱ Determine a speci c, clear meeting point for the emergency ✱ All dispatch codes t crews. 7. Is anyone in immediate danger? ✱ Provide responders with any known information about the a. (Yes) How many? G location and number of people trapped/in danger. b. (Yes) Exactly where are they/you located? DLS ✱ Link to R X-1 unless: g 8. Does anyone have the substance/chemical on them? Danger Present – HAZMAT S D-1 a. (Yes) How many? G Chemical Suicide S E-1 pullout 9. Is anyone sick or injured? Stay on the Line Q X-2 61 HAZMAT a. (Yes) How many? G 61 Urgent Disconnect R X-3

KEY QUESTIONS g KEY QUESTIONS (continued) Burn Treatment X-5 1. What type of substance/chemical is involved? 10.LEVELS Do you # seeDETERMINANT a cloud or vapor DESCRIPTORS? 4 D S V W X Y Z CODES RESPONSES MODES 2. Do you see fl ames? a. (Yes)1 UNCONTAINED What direction in is/near it going OTHER? WATERWAY 61-D-1 a. (Yes) Are the fl ames inside or outside? Db. (Yes)2 UNCONTAINED What color is it?HAZMAT 61-D-2 Inside 69 11. Do you3 knowCOASTAL the warning water placard numbers (chemical ID)? 61-D-3 Outside 67 12. What 4is theINLAND size of waterthe container? 61-D-4 3. How much has spilled/leaked? FigureJ POST 35. Key-5DISPATCH OCEANICQuestions. INSTRUCTIONS water Protocol 61. FPDS v7.0.C ©4q 2000–2018 E P PDC.45 4j 61-D-5 4. Is the spill/leak inside or outside? a. The fi re6 departmentSewer/Drain is being sent. Stay on the line, and I’ll tell 61-D-6 a. (Outside) Is the spill/leak in or near a waterway? you exactly what to do next. 5. Is the spill/leak spreading? • The former Key1 CONTAINED Question HAZMAT 12 “Is anyone in immediate danger?” 61-C-1 ✱ Notify2 localCONTAINED and national in/ nearresponse OTHER centers WATERWAY. 61-C-2 a. (Yes) What direction is it fl owing? and its ✱subquestions CAdvise the caller and 12a responders and 12b of potential have been hazards moved. after the 6. Where is the substance/chemical coming from? ✱ Determine1 SMALL a speci spill c, clear(i 5 gallons/20 meeting liters) point for the emergency 61-B-1 ✱ All dispatch codes “All t dispatchcrews. codes” dispatch point and have been renumbered 7. Is anyone in immediate danger? as Key ✱Questions BProvide responders 7, 7a, with and any 7b. known See information Figure about35. the a. (Yes) How many? G location1 andABANDONED number of WASTE people trapped/in danger. 61-A-1 b. (Yes) Exactly where are they/you located? • The formerDLSA Key✱ Question Link to R X-1 13 unless: “Does anyone haveg the substance/ 8. Does anyone have the substance/chemical on them? Danger Present® – HAZMAT D-1 ® chemicalFor use onunder FPDSthem license?” agreement and only. its © 2000–2018subquestion Priority Dispatch Corp. S13a All rights “(Yes) reserved. How FPDS v7.0, NAE, 180615 a. (Yes) How many? G Chemical Suicide S E-1 pullout 9. Is anyone sick or injured? many?”Stay have on the been Line renumbered as Key Questions Q X-2 8 and 8a. See a. (Yes) How many? G Urgent Disconnect R X-3 Figure Burn35. Treatment X-5 LEVELS # DETERMINANT DESCRIPTORS 4 D• SThe V W former X Y Z Key QuestionCODES 14 RESPONSES“Is anyone sick orMODES injured?” and its 1 UNCONTAINED in/near OTHER WATERWAY subquestion 14a “(Yes)61-D-1 How many?” have been renumbered as D 2 UNCONTAINED HAZMAT 61-D-2 3 COASTAL water Key Questions 9 and61-D-3 9a. See Figure 35. 4 INLAND water 61-D-4 5 OCEANIC water • Former Key Questions61-D-5 8, 10, and 11 have been renumbered as 6 Sewer/Drain Key Questions 10, 11,61-D-6 and 12 respectively. See Figure 35. 1 CONTAINED HAZMAT 61-C-1 C 2 CONTAINED in/near OTHER WATERWAY 61-C-2 B 1 SMALL spill (i 5 gallons/20 liters) © 2018 IAED 61-B-1 57 A 1 ABANDONED WASTE 61-A-1 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE Rationale: This new Key Question order improves call flow and prioritizes information about HAZMAT situations. • The 61-D-1 Determinant Descriptor has been changed from “In or near WATERWAY” to “UNCONTAINED in/near OTHER WATERWAY.” Rationale: The modifications made to the wording of this Determinant Code keep it consistent with other changes made on this protocol. • The WATERWAY Special Definition has been renamed OTHER WATERWAY and has been moved after the definition for MASS CASUALTY INCIDENT (MCI). Rationale: Several new definitions for different body of water types have been added. To differentiate this Special Definition from the other water related definitions, the title of this definition was changed. • The suffixes C, B, R, N, and U have been removed. Seven new suffixes have been added: “D = Drug lab,” “S = Chemical suicide,” “V = Single sick/injured person,” “W = Multiple sick/injured persons,” “X = MCI Level 1,” “Y = MCI Level 2,” and “Z = MCI Level 3.” See Figure 36. Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 4 Determinant Suffi xes HAZMAT H ABANDONED WASTE The suffi x codes help to delineate the type An incident involving a gas, liquid, or solid Material that has been illegally deposited of problem for specifi c response and safety that, in any quantity, poses a threat to life, on a property. It is usually contained in bags, purposes: health, or property. boxes, or barrels, and if leaking, the amount D = Drug lab is minimal. S = Chemical suicide UNCONTAINED Rules = V Single sick/injured person 1. All spills and leaks are considered W= Multiple sick/injured persons The spill/leak appears to be spreading in size and fl owing away from the source. UNCONTAINED until proven otherwise. X = MCI Level 1 2. Chemical suicide situations in which the Y = MCI Level 2 vehicle or room has been opened (no longer Z = MCI Level 3 CONTAINED sealed) should be considered UNCONTAINED. FigureLocal 36. Fire Determinant Administration/Agency Suffixes. Protocol 61. The spill/leak appears to be stationary and This can occur when someone has tried to FPDSLocal v7.0. Fire © Administration 2000–2018 PDC./Agency must not moving. gain access to the patient. defi ne and authorize ( X ) for dispatch 3. Chemical suicide situations in which the purposes what constitutes the following: vehicle or room is still closed (sealed) o Determinant Codes 61-D-3 “UNCONTAINEDCOASTAL illegal W drugater should be considered . MASS CASUALTY INCIDENT (MCI) CONTAINED lab” and 61-D-4 “UNCONTAINED chemical Asuicide navigable” body have of water such as a bay, Medical/Trauma situation where the canal, channel, harbor, inlet, or sound that Axioms combination of multiple patients and been removed. is located on or near a coastline. 1. The United Nations (UN) or North injuries exceeds the immediate capability American (NA) number is a 4-digit o Determinantof theCodes EMS system. 61-C-2 “CONTAINED illegal drug lab” INLAND Water number that is either painted or stenciled and 61-C-3 “CONTAINED Level 1 ______chemical suicide” have been on the warning placard. This number An inland lake, pond, swamp, reservoir, or Level 2 ______indicates the type of chemical that is removed. navigable river. being transported. Level 3 o A new Administration/Agency approved definition for 2. The NFPA-704 Marking System OCEANIC Water distinctively indicates the properties MASS CASUALTYApproval signature ofINCIDENT local Fire Administration/Agency (MCI Date) hasapproved been added. and potential dangers of hazardous A such as the Gulf of OTHER WATERWAY large body of water materials. The higher the placard Mexico, Hudson Bay, the Atlantic and Pacifi c number, the higher the danger. This Oceans, or the Great Lakes of North America. system is usually required at fi xed site facilities. SMALL Spill 3. People who have inhaled smoke, carbon monoxide, or other chemicals 58 A spill of © 2018 IAED from a 5 gallons/20 liters or less may be found in any stage of single container. Approval signature of local Fire Administration/Agency Date approved intoxication. 61 HAZMAT 61 FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS Rationale: The C, B, R, and N suffixes that were removed and the new suffixes D and S allow the calltaker to get the most essential information possible. The new MASS CASUALTY INCIDENT (MCI) definition and suffixes regarding the number of people injured will give the EFD the information needed to send the right number and type of resources to a HAZMAT incident. • Four new DELTA-level Determinant Codes have been added: 61-D-3 “COASTAL water,” 61-D-4 “INLAND water,” 61-D-5 “OCEANIC water,” and 61-D-6 “Sewer/Drain.” o New definitions for COASTAL Water, INLAND Water, and OCEANIC Water have been added after the definition for CONTAINED. Rationale: Dispatchers were experiencing calls for HAZMAT incidents involving several specific body of water types. These types of HAZMAT situations weren’t specifically addressed in the previous version of the protocol. This modification was made to address these types of situations better and to send the best response for each body of water type. • A portion of Rule 2 has been modified from “should be coded as 61-D-4” to “should be considered UNCONTAINED.” • A portion of Rule 3 has been modified from “should be coded as 61-C-3” to “should be considered CONTAINED.” Rationale: The modifications made to the wording of these Rules keep them consistent with other changes made on this protocol. • The Chemical Suicide Additional Information section has been removed and can now be found on the new Protocol D: Chemical Suicide. Rationale: This information is more appropriate for Protocol D: Chemical Suicide. It has also been moved to make space for the many new definitions that were added to this protocol.

PROTOCOL E: Chemical Suicide Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • The former Protocol D: Chemical Suicide has been changed to Protocol E. See Figure 37. Rationale: The PAIs were reordered because of the addition of several new PAIs. • Cardset only: Protocol E: Chemical Suicide has been changed to a pull-out card and can be found behind Protocol 61: HAZMAT. © 2018 IAED 59 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE Rationale: To better fit all of the cards in the cardset, this protocol was changed to a pull-out card.

E CHEMICAL SUICIDE 1 9h Caller Contact with Person Danger Awareness 6 Outside • Are you in contact with the person? ✱ Scenes involving Listen carefully, this could be a very dangerous No a 2 dangerous physical situation. Yes a 3 conditions, assailants, Do not approach (or touch) the person at all. 2 Person’s Location HAZMAT, or fire can Let the (responders) handle it. change rapidly for the • Where is s/he now? Inside vehicle a 4 worse. EFDs should Stay on the line a X-2 Inside building/structure a 5 reassess often, and should Chemical Suicide q4 Outside a 6 not hesitate to advise the Suicide by inhaling poisonous vapors that can be 3 Caller in Contact with Person caller to get away (or attain a safer location), if it’s safe created from a mixture of household chemicals. Listen carefully, this could be a very dangerous to do so, whenever their Also known as “detergent suicide.” Patients enclose E situation. safety is in reasonable themselves in a small room or vehicle, then mix two C

Do not approach (or touch) the person at all. doubt, and then to call back or more household chemicals to produce a toxic gas. HEMICAL If it’s safe to do so, leave the contaminated area, from a safe location. Often, patients will tape window and door seams shut but not the scene. ✱ Stay on the line a X-2 Any substance at a scene and post warning notes to prevent harm to others, that may pose a HAZMAT such as “Danger,” “Toxic gas,” or “Call 911.” The

4 Vehicle S threat should be treated immediate area also frequently smells of rotten eggs UICIDE Listen carefully, this could be a very dangerous as such, with the EFD or sulfur, but Emergency Dispatchers should not rely situation. providing appropriate PDIs on this indicator alone as a warning signal. Do not approach or attempt to rescue the person. on the HAZMAT protocol. Hydrogen sulfide (H S) and hydrogen cyanide (HCN) Stay away from the vehicle and the general area. 2 are two of the most commonly produced toxic Stay on the line a X-2 vapors for chemical suicides. Hydrogen sulfide can 5 Building/Structure cause coma and death at 1,000 parts per million Listen carefully, this could be a very dangerous (only 0.1%). Callers and bystanders should avoid situation. patient contact as these gases are present in the Do not approach or attempt to rescue the person. patient’s exhalations and exposure can cause If it’s safe to do so, leave the building, close the severe injury. doors behind you, and remain outside. Over 200 people in Japan committed suicide in a (COMMERCIAL/INDUSTRIAL/Multi-dwelling) If it’s three-month period in 2008 by using this method. safe to do so, activate the alarm as you leave to warn others. Stay on the line a X-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 37. Panels 1-6. Protocol E. FPDS v7.0. © 2000–2018 PDC.

PROTOCOL 62: High Angle Rescue Multi-Protocol Changes affecting this protocol: J, X, Y Changes affecting only this protocol: • The title of the protocol has been changed from “High Angle Rescue (Above or Below Grade)” to “High Angle Rescue.” Rationale: Removing “Above or Below Grade” allows this protocol to apply more generally to all High Angle Rescue situations. 62 HIGH ANGLE RESCUE KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H E P 45 4j • The Pre-Question Qualifier “(Appropriate)” has been added to 1. What type of building/structure/terrain is involved? a. The fi re department is being sent. Stay on the line, and I’ll tell Key Question 3. See FigureAbove 38. grade you exactly what to do next. Rationale: This question is Belowonly gradeappropriate to ask if the callerb. Do not approach or attempt to rescue the person(s). c. Tell the person(s) not to move. has described an incident thatAbove could water be a suicide attempt. 2. What is her/his approximate distance from the bottom/top? d. Do not touch any equipment that may be suspending the person(s). 3. (Appropriate) Is this a suicide attempt? G ? e. (1st party) If you can safely anchor or secure yourself, go Figure4. Is anyone 38. Modified else in Key immediate Question danger 3. Protocol? 62. ahead and do so to prevent further injury or falling. Let me FPDS v7.0.a. (Yes) © 2000–2018 How many PDC.? G know what you did. b. (Yes) Exactly where are they located? • A new 62-D-55. DeterminantIs anyone injured ?Code has been added: “HIGH ANGLE ✱ Notify Technical Rescue Team (TRT) immediately. rescue with unknowna. (Yes) number How many ?of G injuries.” ✱ Provide responders with any known information about the • A new 62-C-1 Determinant Code has been added: “Unknown location and number of people trapped/in danger. situation (suicidal with injuries).” DLS ✱ Link to R X-1 unless: g Stay on the Line Q X-2 60 © 2018 UrgentIAED Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 A B W CODES RESPONSES MODES 1 HIGH ANGLE rescue 62-D-1 D 2 HIGH ANGLE rescue (suicidal person) 62-D-2 4j 3 HIGH ANGLE rescue with single injured person 62-D-3 54 4 HIGH ANGLE rescue with multiple injured persons 62-D-4 54 5 HIGH ANGLE rescue with unknown number of injuries 62-D-5 54 C 1 Unknown situation (suicidal with injuries) 62-C-1 54 B 1 Unknown situation (investigation) 62-B-1 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS Rationale: Occasionally, the information provided by the caller for a specific type of event does not correlate to the Determinant Codes listed for that protocol. This new Determinant Code allows the EFD to still code and dispatch the call, getting responders on-scene where they can investigate the situation further. • A new PDI-e has been added: “(1st party) If you can safely anchor or secure yourself, go ahead and do so to prevent further injury or falling. Let me know what you did.” Rationale: The safety of the caller is the most important thing. Giving this instruction to a 1st party caller before responders have arrived may help save the life of the caller. • ProQA only: The new first CEI has been made editable. Rationale: Making this CEI editable allows agencies to add local contact information. • The definition for Technical Evacuation has been removed. A new classification section for Technical Evacuation has been added. This new section provides additional information on low-

Protected by U.S. Patents 8,417,533; 9,319,859. angle, steep-angle, and high-angleFPDS rope® v7.0, NAE, rescues. 180615 See Figure 39. 4 Determinant Suffi xes Rules Technical Evacuation The suffi x codes help to delineate the type 1. In the event that no Technical Rescue Low-angle rope rescue: A rescue of problem for specifi c response and safety Team (TRT) is available, consider utilizing situation that involves angles up to 35 purposes: degrees. Most of the rescuer’s weight MUTUAL AID resources. is supported by the ground, and rope A = Above grade 2. In specialized rescues, the TRT should be is only used for balance or assistance. B = Below grade advised as soon as possible to effect a Common examples are car accidents W = Above water timely recovery of the person. where the vehicle has gone down the side of the road or when someone has fallen over a slight ridge or incline, such as down a ravine. Steep-angle rope rescue: A rescue situation that involves angles between 35 and 65 degrees. The weight of HIGH ANGLE Rescue Axioms the rescuer and victim is distributed Rescue or extrication situation of person(s) 1. For purposes of general building size-up, relatively evenly between the ground from elevated buildings/structures/terrain one story (fl oor level) equals 10 feet (3 m). and ropes. These rescues can be a higher risk than a low-angle rescue where conventional interior rescue is not 2. Buildings over 75 feet (23 m) present . because more weight may be placed on possible special problems for the rescue of objects around the setup, such as rocks. Also, to effect rescue of injured and/or occupants. Rescuers are fully dependent upon the stranded person(s) in areas where normal rope system for upward travel because access is unavailable or hazardous due to of how steep the angle is. height and/or terrain. High-angle rope rescue: A rescue situation that involves angles greater . Rescuers are totally First Law of Technical Rescue than 65 degrees dependent upon the ropes for accessing The fi rst 10 minutes on scene of a technical and exiting the rescue. Since most of rescue often determine how the next few the rescuer’s and victim’s weight is hours will go. handled by ropes, errors in setting up the rope system could be catastrophic or fatal. Industrial work hazards that may require high-angle rope rescue are wind turbines, towers, pipe cracks, ledges, and tanks.

Figure 39. Technical Evacuation. Protocol 62 HIGH ANGLE RESCUE 62. FPDS v7.0. © 2000–2018 PDC.

© 2018 IAED 61 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE o The former Rule 2 has been removed: “Evacuations at greater than 60º inclination are considered HIGH ANGLE operations. A TRT should be used for all rescues above this angle.” The remaining Rule has been renumbered. Rationale: More specific information and examples about what types of incidents are considered a HIGH ANGLE Rescue help EFDs when dispatching high angle rescue calls.

PROTOCOL 63: Lightning Strike (Investigation) Multi-Protocol Changes affecting this protocol: B, C, D, J, Y Changes affecting only this protocol: • Two new shunts for “Vegetation” have been added after Key Questions 1a and 1b that send the EFD to the new Protocol 82: Vegetation/Brush/Grass Fire. Rationale: Vegetation and brush fires are no longer handled on Protocol 67, but are now handled on the new Protocol 82: LIGHTNING STRIKE (INVESTIGATION) Vegetation/Brush/Grass 63 Fire. KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H E P 45 4j • A new1. Do Key you seeQuestion fl ames or smoke1c has? been added: “(Smoke odor)a. The fi reIs departmentthe is being sent. Stay on the line, and I’ll tell you exactly what to do next. odor insidea. (Flames) or outside Are the fl?” ames This inside new or outside Key ?Question hasb. a(Outside) SHUNT If it’s safe to do so, fi nd shelter immediately in a for “Inside” to ProtocolInside 69: Structure Fire. 69 building or hard-topped metal vehicle. If none are available, stay Outside 67 in a low area away from trees, wire fences, and utility poles. Rationale: Often flamesVegetation and smoke are not immediately 82 c. (Inside) visible Stay off porches and away from windows and doors. Vehicle 71 Also stay away from metal faucets on showers, bathtubs, and after a lightning strike, but a smoke odor can be detected.sinks and These from electrical equipment such as TVs, radios, and instancesb. (Smoke)should Is be the investigatedsmoke inside or outside as if? flames or smokecomputers. have Inside 69 d. (Vehicle) If it’s safe to do so, pull your vehicle over to the side been seen. Outside 67 of the road and turn on your emergency lights. Turn off your Vegetation 82 engine, put your hands in your lap, and wait for the responders • The 63-B-2 DeterminantVehicle Descriptor has been changed 71 fromto arrive. “Large NON-DWELLINGc. (Smoke odor) Is the building/structureodor inside or outside? (barn, storagee. Afterbuilding) we hang” to up, use only a cellular or cordless phone unless it’s an emergency. “LARGE NON-DWELLINGInside building/structure.” See 69 Figure 40. 2. Where did it make contact? ✱ Weather conditions should be monitored and appropriate • The 63-B-3a. (Building/Structure) Determinant Descriptor What type of building/has beenstructure changed frominformation “Small relayed to responders. NON-DWELLING building/structureis involved? (shed, detached garage)DLS ” to ✱ Link to R X-1 unless: g “SMALL3. Is anyone NON-DWELLING injured? building/structure.” See FigureStay on 40. the Line Q X-2 a. (Yes) How many? G Urgent Disconnect X-3 Rationale: See Multi-Protocol Change D. R LEVELS # DETERMINANT DESCRIPTORS 4 X Y CODES RESPONSES MODES 1 HIGH LIFE HAZARD 63-C-1 C 2 HIGH RISE 63-C-2 3 COMMERCIAL/INDUSTRIAL building 63-C-3 4 Residential (multiple) 63-C-4 5 Outdoor venue (sporting event/concert/campground) 63-C-5 1 Residential (single) 63-B-1 B 2 LARGE NON-DWELLING building/structure 63-B-2 3 SMALL NON-DWELLING building/structure 63-B-3 4 Mobile home, house trailer, portable offi ce 63-B-4 5 Outside lightning strike 63-B-5 6 Vehicle 63-B-6 7 Unknown situation (investigation)/Unknown building type 63-B-7 For use underFigure FPDS® license40. Determinant agreement only. ©Descriptors. 2000–2018 Priority Protocol Dispatch Corp. 63. All FPDS rights reserved.v7.0. FPDS® v7.0, NAE, 180615 © 2000–2018 PDC. 62 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • A new 63-C-5 Determinant Code has been added: “Outdoor venue (sporting event/concert/campground).” See Figure 40. Rationale: Lightning strikes occur frequently in outdoor venue settings. These locations also tend to have high volumes of people, which increases the risk of lightning strike casualties. • The 63-B-7 Determinant Code “Unknown situation (investigation)” has been modified to “Unknown situation (investigation)/ Unknown building type.” See Figure 40. Rationale: Occasionally, the information provided by the caller for a specific type of event does not correlate to the Determinant Codes listed for that protocol. This new Determinant Code allows the EFD to still code and dispatch the call, getting responders on-scene where they can investigate the situation further. • The definition for COMMERCIAL/INDUSTRIAL Building has been moved from after the HIGH RISE definition to after the HIGH LIFE HAZARD definition. Rationale: The structure of the Additional Information card has changed so that all Special Definitions are listed together with the single definition for Local Fire Administration/Agency. The rest of the definitions are listed before or after all the Special Definitions in the order that they appear on the Dispatch card.

PROTOCOL 64: Marine/Boat Fire Multi-Protocol Changes affecting this protocol: A, E, J, L, Q, R, X, Y Changes affecting only this protocol: 64 MARINE / BOAT FIRE • The text on Key Question 5 has been changed from KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4H E P 45 4j 1. What type of body of water is this? “(Appropriate)a. The fi re departmentObtain is Boat/Vessel being sent. Stay on theInformation line, and I’ll tell you” exactlyto 2. Is the boat/vessel accessible by land? “(Appropriate)what to doI neednext. to get the boat/vessel information. . . “ a. (Docked) What is the berth, slip, ramp, and/or b. (Appropriate) Do not enter the burning compartment. walk number? Rationale:c. (Docked/Beached/On This text was land) changed Do not try toto put better the fi re out match. the language d. If it’s safe to do so, have everyone put on life jackets. b. (Beached) What is the best access to reach it?used in thee. (Marine Medical radio) Turnand your Police marine radio disciplines. to the emergency frequency and 3. What size of boat/vessel is this? give the appropriate distress signal. Large • A new PDI-if. If it’s has safe beento do so, useadded: fl ares or “Ifother you distress are signaling unable devices to (signal control the Medium fire, preparemirrors, to soundabandon devices) to catchship the.” attention The remaining of other boats/vessels PDIs or have been Small low-fl ying aircraft. 4. Is the fi re threatening anything? re-letteredg. Ifaccordingly. it’s safe to do so, anchor See your Figure boat/vessel 41.. ✱ t h. If the boat/vessel overturns, stay with the boat/vessel. All dispatch codes i. If you are unable to control the fi re, prepare to abandon ship. 5. (Appropriate) I need to get the boat/vessel information… f Figurej. If you 41. are New forced PDI-i. to abandonProtocol ship 64. ,FPDS please v7.0. call ©us 2000–2018 back from a PDC. safe 6. Are there any hazardous materials involved? location, if possible. If you can’t call us back, make yourself known to the a. (Yes) Is anything leaking? emergency crew when they arrive. b. (Yes) Can you identify any chemicals or hazardous ✱ Provide responders with any known information about the location materials on board? and number of people trapped/in danger. 7. How many people are still on board? DLS ✱ Link to R X-1 unless: g 8. Are there any people in the water? Person in Water A-4 a. (Yes) How many? Person on Fire B-4 9. Is anyone injured? Danger Present – HAZMAT S D-1 Stay on the Line Q X-2 a. (Yes) How many? G Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS © 4 2018 L MIAED S T U V W X Y CODES RESPONSES MODES 63 1 THREATENED building/structure or other boats 64-D-1 D 2 Docked in COASTAL water 64-D-2 3 Docked in INLAND water 64-D-3 4 Beached in COASTAL water 64-D-4 5 Beached in INLAND water 64-D-5 6 COASTAL water 64-D-6 7 OCEANIC water 64-D-7 8 INLAND water 64-D-8 9 DRY DOCK/On land 64-D-9 1 Extinguished fi r e 64-B-1 B 2 Unknown situation (investigation) 64-B-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE o Rule 1 “Advise the caller that if unable to control the fire, prepare to abandon ship” has been removed. The remaining Rules have been renumbered accordingly. Rationale: This statement should be read to the caller. • Boat/Vessel Information question e has been changed from “What type of communications do you have?” to “Other than your cell phone, what type of communications do you have?” See Figure 42. Rationale: Other forms of communication may be necessary if something happens to the caller’s cell phone or they lose cell phone service. • A new question h “What direction are you going?” and i “What type of cargo are you carrying?” have been added to the Boat/Vessel Information Description Essentials section. The

remaining questionsProtected by U.S. havePatents 8,417,533; been 9,319,859. re-lettered. See Figure 42. FPDS® v7.0, NAE, 180615 Boat/Vessel Information COASTAL Water 4. Any extinguished fi re information must f a. What is the exact location A navigable body of water such as a bay, be spontaneously provided by the caller. or position of the vessel (GPS canal, channel, harbor, inlet, or sound that Axioms coordinates)? is located on or near a coastline. b. How many people are on board? 1. The Dangerous Cargo Manifest (DCM) c. What is the vessel name, INLAND Water must be kept in a designated holder on or registration, and description (type, An inland lake, pond, swamp, reservoir, or near the bridge and may be in a marked, ? length, color) navigable river. tube-like container. The responsible party d. What safety equipment do you have is the captain (master) of the ship. The on board (life jackets)? OCEANIC Water DCM must also be submitted e. Other than your cell phone, what type A such as the Gulf electronically 72 hours prior to arrival in of communications do you have? large body of water of Mexico, Hudson Bay, the Atlantic and port. The same information can also be f. Where did you launch from? Pacifi c Oceans, or the Great Lakes of North electronically submitted as an Advanced g. Are there any landmarks visible? America. Notice of Arrival (ANOA) to the possession h. What direction are you going? of the Captain of the Port. i. What type of cargo are you carrying? DRY DOCK j. How much fuel is on board? 2. MarineTraffi c.com is an international A narrow basin or vessel that can be website that can be used to get more 4 Figure Determinant42. New Boat/Vessel Suffi xes Information Questions.fl ooded to allow a load to be fl oated in, then detailed information about the boat/vessel. ProtocolThe suffi 64. x FPDScodes v7.0. help © to 2000–2018 delineate PDC. the type drained to allow that load to come to rest on of problem for specifi c response and safety a dry platform. DRY DOCKS are used for the First Law of Capsizing purposes: construction, maintenance, and repair of If a boat capsizes (overturns), stay with the boat. Rationale: It is importantL = Large j 50for feet the (j 15 EFD m) to know whichships, boats, direction and other watercraft. Types of Boats/Vessels the boat/vessel isM heading= Medium 25–49 so thatfeet (8–14 responders m) Rulesknow how to S = Small g 25 feet (g 8 m) • Cargo carrier find it. The EFD also needs to know what type 1.of The cargo determination is on of whether a fi re is T = Large and single injured person • Dry bulk the boat/vessel (sand, chemicals, , etc.),threatening in case athe building/structure should U = Large and multiple injured persons • Industrial situation worsens and a specialty team needs tobe be based brought on the caller’s in. judgment. V = Medium and single injured person 2. The international emergency signal for • Liquid natural gas (LNG) W = Medium and multiple injured persons distress situations is “Mayday, Mayday, • Non-commercial (miscellaneous) X = Small and single injured person Mayday.” • Passenger Y = Small and multiple injured persons 3. Boats/vessels located on a trailer or on • Recreational watercraft THREATENED Building/Structure land for construction, maintenance, repair, • Roll-on/Roll-off (RORO) Any building/structure that has a potential or storage should be coded as 64-D-9, plus • Service vessels of catching on fi re. the appropriate suffi x. 64 MARINE / BOAT FIRE

64 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL 65: Mutual Aid/Assist Outside Agency Multi-Protocol Changes affecting this protocol: Y Changes affecting only this protocol: None

PROTOCOL 66: Odor (Strange/Unknown) Multi-Protocol Changes affecting this protocol: J, L, R, W, Y Changes affecting only this protocol: • A new 66-B-1 Determinant Code has been added: “Unknown situation (investigation) with sick person(s).” Rationale: Occasionally, the information provided by the caller when they smell a strange odor does not correlate to the Determinant Codes listed, or the only information they have is that there is a strange odor and someone is sick. This new Determinant Code allows the EFD to still code and dispatch the call, getting responders on-scene where they can investigate the situation further.

PROTOCOL 67: Outside Fire Multi-Protocol Changes affecting this protocol: A, B, C, F, J, P, Q, R, T, Y Changes affecting only this protocol: • A new SHUNT to Protocol 82 “Vegetation/Wildland/Brush/ Grass” has been added after Key Question 1. See Figure 43. Rationale: A new Protocol 82: Vegetation/Wildland/Brush/Grass Fire has been added. This new protocol specifically handles calls for vegetation, wildland, brush, and grass fires rather than calls for things that are on fire outside. • Key Question 2 has been modified from “(Appropriate) What size of area is burning?” to “(Appropriate) What size of area/ structure is burning?” See Figure 43.

© 2018 IAED 65 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE

67 OUTSIDE FIRE 67 67 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n P 45 4j 1. Tell me exactly what is burning. a. The fi re department is being sent. Stay on the line, and I’ll tell Vegetation/Wildland/Brush/Grass 82 you exactly what to do next. 2. (Appropriate) What size of area/structure is burning? b. Do not try to put the fi re out. 3. Is the fi re threatening anything? c. If it’s safe to do so, leave the area now, avoiding any hazards. Animals/People/Buildings/Vehicles ✱ ✱ Notify appropriate agencies. DELTA-, CHARLIE-, and BRAVO-level codes t ✱ 4. Is anyone trapped or in immediate danger? Notify responders of electrical and other known hazards. ✱ a. (Yes) How many? G Provide responders with any known information about the b. (Yes) Exactly where are they/you located? location and number of people trapped/in danger. 5. (Appropriate) Are there any electrical hazards? DLS ✱ Link to R X-1 unless: g 6. Is the fi re spreading? Caller Danger – Not Trapped S B-3 a. (Yes) What direction is the fi re spreading? Person on Fire B-4 7. Is anyone injured? Danger Present – HAZMAT S D-1 a. (Yes) How many? G Stay on the Line Q X-2 8. (HAZMAT) Do you know the warning placard numbers Urgent Disconnect R X-3 (chemical ID) of the hazardous materials? Burn Treatment X-5 LEVELS # DETERMINANT DESCRIPTORS 4 T P A B O R U V X Y CODES RESPONSES MODES E 1 Person on fi re (outside) 67-E-1 54 1 LARGE ELEVATED structures 67-D-1 D 2 LARGE OUTSIDE fi r e 67-D-2 3 LARGE OUTSIDE fi re with hazardous materials 67-D-3 4q C 1 SMALL ELEVATED structures 67-C-1 1 SMALL OUTSIDE fi r e 67-B-1 B 2 SMALL OUTSIDE fi re with hazardous materials 67-B-2 4q 3 Unknown situation (investigation) 67-B-3 A 1 Extinguished fi re (1st/2nd party) 67-A-1 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 43. Modified Dispatch card. Protocol 67. FPDS v7.0. © 2000–2018 PDC. • A new 67-D-1 Determinant Code “LARGE ELEVATED structures” and a new 67-C-1 Determinant Code “SMALL ELEVATED structures” have been added. See Figure 43. o Two new Special Definitions for LARGE ELEVATED Structures and SMALL ELEVATED Structures have been added to support these new Determinant Codes. See Figure 44. Rationale: Dispatchers were experiencing calls for structures such as billboards, cellular towers, wind turbines, etc. being on fire. These types of fires weren’t specifically addressed in the previous version of the protocol. This modification was made to better address these types of fires. • The “DELTA-, CHARLIE-, and BRAVO-level codes” director below Key Question 3 has been updated to guide the EFD to dispatch any DELTA-, CHARLIE-, or BRAVO-level codes and then return to questioning. See Figure 43. Rationale: More information is needed before the dispatcher gives PDIs or follows DLS Links. The dispatcher will get this information by continuing Key Questions.

66 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • Key Question 5 has been modified from “Is anyone in immediate danger?” to changed to “Is anyone trapped or in immediate danger?” It has also been changed to Key Question 4. See Figure 43. • Following the new Key Question 4, new subquestions 4a and 4b have been added: 4a “(Yes) How many?” and 4b “(Yes) Exactly where are they/you located?” See Figure 43. Rationale: The wording change and additional Key Questions allow the calltaker to gather more specific scene and caller safety information. • Key Question 4 has been modified from “(Appropriate) Are there any electrical lines on the ground?” to “(Appropriate) Are there any electrical hazards?” It has also been changed to Key Question 5. See Figure 43. Rationale: Changing the specific phrase “electrical lines” to “electrical hazards” allows for the caller to provide information for other, more general electrical hazards that could cause scene and caller safety problems. • PDI-c has been modified from “(Electrical) If it’s safe to do so, leave the area now, avoiding the electrical hazard and any water sources, and wait for the responders” to “If it’s safe to do so, leave the area now, avoiding any hazards.” See Figure 43. Rationale: Making this PDI more general helps the caller know to watch for other hazards that could cause scene and caller safety problems. • The first CEI has been removed: “Determine a specific, clear meeting point for the emergency crews.” See Figure 43. • The second CEI has been removed: “(Threatened roadway) Notify law enforcement.” See Figure 43. Rationale: These CEIs are no longer necessary and have been removed. • ProQA only: The new first CEI has been made editable. Rationale: Making this CEI editable allows agencies to add local contact information. • The 67-D-1 Determinant Code “WILDLAND fire,” 67-D-2 Determinant Code “LARGE BRUSH/GRASS fire,” and the 67-D-5 Determinant Code “Refinery/Tank farm/Fuel storage” have been removed. The remaining Determinant Codes have been renumbered. See Figure 43.

© 2018 IAED 67 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE o The definitions for WILDLAND Fire, LARGE BRUSH/GRASS Fire, and SMALL BRUSH/GRASS Fire have been removed. See Figure 44. o The Axioms AI section has been removed. See Figure 44. o The AI section “Forest Fire Danger Levels” has been removed. See Figure 44. • The Determinant Code 67-c-1 “Controlled burn” has been removed. See Figure 43. o The former Rule 7 has been removed. See Figure 44. • The Determinant Code 67-A-1 “Transformer (wire or pole)” has been removed. The remaining Determinant Code has been renumbered. See Figure 43. Rationale: These types of incidents require a different kind of response, equipment, or safety information and are better handled on other protocols. • The new 67-A-1 Determinant Code has been modified from “Extinguished fire” to “Extinguished fire(1 st/2nd party).” See Figure 43. Rationale: Information about an extinguished fire must be provided by a caller who is at the scene. • Two new suffixes have been added: “T = Trapped” and “P = People in danger.” See Figure 44. Rationale: These new suffixes provide information about what is being threatened by the fire. • The definition for LARGE OUTSIDE Fire has been changed to a Special Definition. See Figure 44. o The list of examples on the Special Definition for LARGE OUTSIDE Fire has been modified. “Agricultural products (hay/cotton),” “Elevated structures,” and “Wind turbines” have been removed. “Recycling yard” and “Salvage yard” have been added. See Figure 44.

68 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS

Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 4 Determinant Suffi xes LARGE OUTSIDE Fire ENTRAPMENT/TRAPPED The suffi x codes help to delineate what is The following may be considered LARGE A situation involving prevention of escape in being threatened by the fi re: OUTSIDE fi res: which there is an increased threat of injury, T = Trapped • Cardboard • Railroad ties illness, or death to a person. P = People in danger (bulk) A = Animals • Landfi ll • Recycling yard • Lumber pallets • Salvage yard B = Buildings (non-residential) THREATENED Building/Structure O = Other • Mulch (bulk) • Storage containers R = Residential • Oil pumping units • Tire dump (bulk) Any building/structure that has a potential of U = Unknown catching on fi re. V = Vehicle X = Single injured person HAZMAT q4 Y = Multiple injured persons An incident involving a gas, liquid, or solid Local Fire Administration/Agency that, in any quantity, poses a threat to life, Local Fire Administration/Agency must health, or property. defi ne and authorize ( X ) for dispatch purposes what constitutes the following: Approval signature of local Fire Administration/Agency Date approved Rules LARGE ELEVATED Structures SMALL OUTSIDE Fire The following may be considered LARGE The following may be examples of SMALL 1. The determination of whether a fi re is ELEVATED structures: OUTSIDE fi res, depending on their size: threatening a building/structure should be • Fire watch towers • Water towers • BBQ grill/pit • Illegal burning based on the caller’s judgment. • TV/Radio towers • Wind turbines 2. If the caller is unsure, all associated • Anything over _____ ft (_____ m) high • Bleachers • Mailbox • Bonfi re • Outhouse/Porta-potty buildings are considered THREATENED. • Doghouse • Playground equipment 3. Information about the presence of • Dumpster • Poles HAZMAT must be spontaneously provided Approval signature of local Fire Administration/Agency Date approved • Fence • Trash by the caller. SMALL ELEVATED Structures • Garbage can • Tree house 4. Any extinguished fi re information must be The following may be considered SMALL st nd ELEVATED structures: spontaneously provided by a 1 /2 party • Billboards • Cellular towers caller. • Anything between ____ and ____ ft 5. If the caller struggles to determine the size (____ and ____m) high of the fi re, ask them to relate it to the size of a familiar area (e.g., football fi eld, tennis court, etc.). Approval signature of local Fire Administration/Agency Date approved Approval signature of local Fire Administration/Agency Date approved 67 OUTSIDE FIRE 67 67 Figure 44. Modified Additional Information card. Protocol 67. FPDS v7.0. © 2000–2018 PDC. • The definition for SMALL OUTSIDE Fire has been changed to a Special Definition. See Figure 44. o The Special Definition text for SMALL OUTSIDE Fire has been modified from “The following may be considered SMALL OUTSIDE fires” to “The following may be examples of SMALL OUTSIDE fires, depending on their size.” See Figure 44. o The list of examples on the Special Definition for SMALL OUTSIDE Fire has been modified. “Landscaping” and “Tree” have been removed. See Figure 44. o The SMALL OUTSIDE Fire definition has been modified to include the example “Outhouse/Porta-potty.” See Figure 44. Rationale: These definitions have been modified to include more examples and allow agencies to add even more examples that may be relevant in their areas. • A new definition for ENTRAPMENT/TRAPPED has been added: “A situation involving prevention of escape in which there is an increased threat of injury, illness, or death to a person.” See Figure 44. Rationale: This definition applies to outdoor fire situations as well.

© 2018 IAED 69 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE • The new Rule 1 has been modified to include “/structure”: “The determination of whether a fire is threatening a building/structure should be based on the caller’s judgment.” See Figure 44. Rationale: This change makes the wording consistent with the Rule on other Chief Complaint Protocols.

PROTOCOL 68: Smoke Investigation (Outside) Multi-Protocol Changes affecting this protocol: J, L, Y Changes affecting only this protocol: • The former Key Question 2 and the SHUNT to Protocol 69: Structure Fire have been removed. See Figure 45. o The former Key Question 4 has been changed to Key Question 2. Additionally, a new answer choice “Building/Structure” has been added. This answer choice will SHUNT the calltaker to Protocol 69. See Figure 45. Rationale: The former Key Question 2 was not necessary and was removed. The new Key Question 2 allows the EFD to gather better, more specific information. 68 SMOKE INVESTIGATION (OUTSIDE) 68 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H E P G 4j 1. Can you see smoke? a. The fi re department is being sent. Stay on the line, and I’ll tell (Visible smoke) you exactly what to do next. b. (Driving) Use caution in driving through any smoke. If you 2. Where is the smoke coming from? can’t see clearly, it may be safer to stay where you are. Building/Structure 69 c. (Caller inside) If it’s safe to do so, remain in the building and 3. Can you see through the smoke? close the windows and doors. Turn off all sources of outside air, 4. What color is the smoke? including fi replace dampers and heating or cooling units. Remain 5. How far away is the smoke? inside until emergency crews contact you. d. Do not use any open fl ame or anything that could cause a Figure 45. Key Questions. Protocol 68. FPDS v7.0. © 2000–2018 PDC. spark. e. Do not use, turn on, or turn off any additional electrical devices. • A new Jurisdictionally Approved Key Question 5 has been added: “How far away is the smoke?” See Figure 45.

Rationale: Jurisdictionally Approved Questions will provideDLS the✱ Link to R X-1 unless: g EFD with helpful, additional information, but will not affectStay on the the Line Q X-2 Determinant Code or response level. Urgent Disconnect R X-3 • The formerLEVELS PDI-c# DETERMINANT “If it’s safe DESCRIPTORS to do so, direct emergency crews CODES RESPONSES MODES to the general area” has been removed and a new PDI-c has been added: “1(CallerHEAVY smokeinside) If it’s safe to do so, remain in the 68-C-1 building Cand close the windows and doors. Turn off all sources of outside air, including fireplace dampers and heating or cooling units. Remain inside until emergency crews contact you.” 1 LIGHT smoke 68-A-1 Rationale:A This2 instructionOdor of smoke is related to the safety of the caller. 68-A-2 3 Unknown situation (investigation) 68-A-3 70 © 2018 IAED

For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL 69: Structure Fire Multi-Protocol Changes affecting this protocol: A, B, C, D, F, I, J, O, P, Q, R, S, T, X, Y, Z Changes affecting only this protocol: • Key Question 4 has been modified from “Is anyone trapped inside the building?” to “Are there people or animals trapped inside the building?” See Figure 46. Rationale: In addition to rescuing people, fire personnel also rescue animals from structure fires. In structure fires that involve barns, it is especially important for responders to know if any animals69 STRUCTURE are still F trappedIRE in the barn. 69 69 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n 46 45 4j 1. Do you see fl ames or smoke? a. The fi re department is being sent. Stay on the line, and I’ll tell 2. What type of building is involved? you exactly what to do next. b. (Inside building or Appropriate) If it’s safe to do so, leave the a. (Garage) Is it attached to the house? building, close the doors behind you, and remain outside. 3. How many fl oors or stories are there? c. Do not try to put the fi re out. ✱ All dispatch codes t d. Do not carry out anything that is on fi re. 4. (Not obvious) Are there people or animals trapped inside e. (COMMERCIAL/INDUSTRIAL/Multi-dwelling) If it’s safe to do so, the building? activate the alarm as you leave to warn others. Do not use the elevator. a. (Yes) How many? G f. (Chimney fi re) If it’s safe to do so, shut off all sources of outside b. (Yes) Exactly where are they/you located? air, including fl ues, dampers, and fi replace/stove doors. ✱ Caller trapped or Caller in danger J g. Please meet with the fi rst arriving emergency vehicle and 5. Where exactly is the fi r e /smoke/odor? inform them if any people or animals are inside the structure. 6. Which fl oor is the fi r e /smoke/odor on? ✱ Notify responders of any con rmed ENTRAPMENT and the 7. Is anyone injured? location and number of people trapped or in danger. DLS ✱ a. (Yes) How many? G Link to R X-1 unless: g Building/Structure Evacuation (1st party) B-1 8. (HAZMAT) Do you know the warning placard numbers Trapped in Building Fire (1st party) B-2 (chemical ID) of the hazardous materials? Caller Danger – Not Trapped S B-3 Person on Fire B-4 Figure 46. Modifications to Key Questions. Protocol 69. FPDS v7.0. Danger Present – HAZMAT S D-1 © 2000–2018 PDC. Stay on the Line Q X-2 Urgent Disconnect R X-3 Burn Treatment X-5 • Key QuestionLEVELS # 5LEVELS has #been DETERMINANT modified DESCRIPTORS to include 4 smoke/odor: R X Y A C E F K L O CODES RESPONSES CODES RESPONSES “Where exactly1 is the1 HIGH fire/smoke/odor LIFE HAZARD ?” See Figure 46. 69-E-1 69-D-1 E 2 D 2 HIGH RISE 69-E-2 69-D-2 • Key Question3 6 has3 beenCOMMERCIAL/INDUSTRIAL modified to include building smoke/odor: 69-E-3 69-D-3 4 4 COMMERCIAL/INDUSTRIAL building with hazardous materials 69-E-4 4q 69-D-4 4q “Which floor5 is the 5fire/smoke/odorResidential (multiple) on?” See Figure 46. 69-E-5 69-D-5 Rationale: Chief6 Complaint6 Residential Selection (single) Rule 11 instructs the 69-E-6 69-D-6 7 7 LARGE NON-DWELLING building/structure 69-E-7 69-D-7 calltaker that8 if smoke8 SMALL is smelled NON-DWELLING inside building/structure a building, Protocol 69-E-8 69-D-8 69: Structure9 Fire should9 Mobile be home, selected. house trailer, The portable caller offi cemay not have 69-E-9 69-D-9 10 10 Building/Structure over water 69-E-10 69-D-10 seen any fire11 yet, but11 Unknownthe responders building/structure will type need to know exactly 69-E-11 69-D-11 whereFor they use under need FPDS® license to agreement respond only. © 2000–2018 to in Priority the Dispatch building. Corp. All rights reserved. FPDS® v7.0, NAE, 180615 • The link to PDIs “Caller trapped or Caller in danger” has been moved under Key Question 4b. See Figure 46.

© 2018 IAED 71 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE Rationale: As soon as it is known that there are people trapped inside a structure fire, the EFD should give the caller all of the appropriate PDIs and DLS instructions. Moving this send point up after Key Question 4 allows the EFD to give these life-saving instructions as soon as possible. • A new PDI-f has been added: “(Chimney fire) If it’s safe to do so, shut off all sources of outside air, including flues, dampers, and fireplace/stove doors.” See Figure 47. Rationale: Air can make the fire worsen, so shutting off all air 69 STRUCTURE FIRE sources will help prevent69 this from69 happening. KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n 46 45 4j 1. Do you see fl ames or smoke? a. The fi re department is being sent. Stay on the line, and I’ll tell 2. What type of building is involved? you exactly what to do next. b. (Inside building or Appropriate) If it’s safe to do so, leave the a. (Garage) Is it attached to the house? building, close the doors behind you, and remain outside. 3. How many fl oors or stories are there? c. Do not try to put the fi re out. ✱ All dispatch codes t d. Do not carry out anything that is on fi re. 4. (Not obvious) Are there people or animals trapped inside e. (COMMERCIAL/INDUSTRIAL/Multi-dwelling) If it’s safe to do so, the building? activate the alarm as you leave to warn others. Do not use the elevator. a. (Yes) How many? G f. (Chimney fi re) If it’s safe to do so, shut off all sources of outside b. (Yes) Exactly where are they/you located? air, including fl ues, dampers, and fi replace/stove doors. ✱ Caller trapped or Caller in danger J g. Please meet with the fi rst arriving emergency vehicle and 5. Where exactly is the fi r e /smoke/odor? inform them if any people or animals are inside the structure. 6. Which fl oor is the fi r e /smoke/odor on? ✱ Notify responders of any con rmed ENTRAPMENT and the 7. Is anyone injured? location and number of people trapped or in danger. DLS ✱ a. (Yes) How many? G Link to R X-1 unless: g Building/Structure Evacuation (1st party) B-1 8. (HAZMAT) Do you know the warning placard numbers Trapped in Building Fire (1st party) B-2 (chemical ID) of the hazardous materials? Caller Danger – Not Trapped S B-3 Person on Fire B-4 Danger Present – HAZMAT S D-1 Stay on the Line Q X-2 Urgent Disconnect R X-3 Burn Treatment X-5 LEVELS # LEVELS # DETERMINANT DESCRIPTORS 4 R X Y FigureA C E 47 F. PDIs,K L OCEIs, CODES and DLS RESPONSES Links. Protocol 69.CODES FPDS v7.0RESPONSES 1 1 HIGH LIFE HAZARD © 2000-2018 PDC. 69-E-1 69-D-1 E 2 D 2 HIGH RISE 69-E-2 69-D-2 3 3 COMMERCIAL/INDUSTRIAL building• A new PDI-g has been69-E-3 added: “Please69-D-3 meet with the first 4 4 COMMERCIAL/INDUSTRIAL building with hazardous materials 69-E-4 4q 69-D-4 4q 5 5 Residential (multiple) arriving emergency69-E-5 vehicle and inform69-D-5 them if any people or 6 6 Residential (single) animals are inside the69-E-6 structure.” See69-D-6 Figure 47. 7 7 LARGE NON-DWELLING building/structure 69-E-7 69-D-7 8 8 SMALL NON-DWELLING building/structureRationale: Responders69-E-8 need to know69-D-8 if any people or animals 9 9 Mobile home, house trailer, portable offi arece still in the burning69-E-9 structure so that69-D-9 they know how best to 10 10 Building/Structure over water 69-E-10 69-D-10 11 11 Unknown building/structure type attack the fire. 69-E-11 69-D-11 ® ® For use under FPDS license agreement only. © 2000–2018 Priority Dispatch Corp. All rights• reserved.The second and fourth CEIs have been combined:FPDS v7.0, NAE, “180615Notify responders of any confirmed ENTRAPMENT and the location and number of people trapped or in danger.” The rest of the CEIs have been removed. See Figure 47. Rationale: Combining these instructions is more succinct and clear for the dispatcher. By removing the other CEIs, additional space was created for the new PDIs and DLS Links.

72 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • The suffix “I = Single injured person” has been reassigned the letter “X.” See Figure 48. • The suffix “J = Multiple injured persons” has been reassigned the letter “Y.” See Figure 48. Rationale: The suffixes for single and multiple injured persons were changed to be consistent with the rest of the protocol. • A new suffix has been added: “C = Chimney.” See Figure 48. o The 69-E-7 and 69-D-7 Determinant Codes have been removed. The remaining Determinant Codes have been renumbered. • Three new suffixes have been added: “A = Appliance (contained),” “L = Electrical problem,” and “E = Extinguished fire (1st/2nd party).” See Figure 48. o The 69-C-2 and 69-C-1 Determinant Codes have been removed. o The former Rule 3 has been modified and renumbered as Rule 2. • The suffix order has been changed to “R, X, Y, A, C, E, F, K, L, O.” See Figure 48. Rationale: Calltakers were more concerned about what type of building was on fire rather than what may have caused the fire; however, that information was still helpful for responders to know. Changing that information to a suffix allows for the type of building that is on fire as well as what may have caused the

fire to be known.Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 4 Determinant Suffi xes HIGH RISE Rules The suffi x codes help to delineate the type A building (structure) that is too tall for 1. All buildings are considered occupied of problem for specifi c response and safety adequate fi re control from ground-based until proven otherwise. purposes: aerial ladders, elevating platforms, or towers. 2. A fi re that is fully contained within an R = Trapped person(s) appliance should be coded using the X = Single injured person suffi x A. Y = Multiple injured persons 3. Vehicle fi res inside a freestanding Approval signature of local Fire Administration/Agency Date approved PARKING GARAGE should be handled A = Appliance (contained) LARGE NON-DWELLING Building/Structure C = Chimney on Protocol 71. E = Extinguished fi r e (1st /2nd party) 4. Any extinguished fi re information must F = Burned food (1st party) be spontaneously provided by the caller. K = LIGHT smoke (1st party) 5. Information about burned food or LIGHT Approval signature of local Fire Administration/Agency Date approved L = Electrical problem smoke must be spontaneously provided O = Odor of smoke SMALL NON-DWELLING Building/Structure by a 1st party caller. Figure 48. Determinant Suffixes. Protocol 69. 6. Information about the presence of FPDS v7.0. © 2000–2018 PDC. HAZMAT must be spontaneously HIGH LIFE HAZARD provided by the caller. • A new “Building/StructureAny location that posesEvacuation multiple life (1 st party)Approval ” DLS signature Link of local Fire to Administration/Agency B-1 Date approved Axioms threats due to diffi culty exiting or lack of COMMERCIAL/INDUSTRIAL Building has been added. See Figure 47. 1. Most home fi res happen between 10 mobility of the inhabitants: A building (structure) in which the primary p.m. and 6 a.m. • Churches purpose is to conduct activities of business, 2. For purposes of general building • Hospitals industry, or trade. size-up, one story (fl oor level) equals • Large apartment complexes ENTRAPMENT/TRAPPED 10 feet (3 m). © 2018 IAED • Lodging locations (hotels) A situation involving prevention73 of escape 3. Fire is the third leading cause of death • Nursing homes in which there is an increased threat of in the home. • Schools injury, illness, or death to a person. 4. At least 80% of all fi re deaths occur in • Subway (metro) stations LIGHT Smoke residences. 5. A fi re can within A very light haze that is easily seen through double in size or barely perceptible, such as from a dusty seconds. Local Fire Administration/Agency furnace motor or fl uorescent light ballast. 6. Grease fi res under a vent hood are Local Fire Administration/Agency must one of the most common types of HAZMAT q4 extinguished fi res reported. defi ne and authorize ( X ) for dispatch An incident involving a gas, liquid, or solid purposes what constitutes the following: that, in any quantity, poses a threat to life, Victim’s First Law of Survival health, or property. Once you are out, stay out! 69 STRUCTURE FIRE 69 69 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE • The former DLS Link for “Trapped in Building Fire (1st party)” has been changed from sending the calltaker to B-1 to sending the calltaker to B-2. See Figure 47. Rationale: Protocol B: Building Evacuation and Health/Life Safety was restructured. The DLS Links were updated to reflect these changes. • The newly renumbered 69-E-7 and 69-D-7 Determinant Descriptors have been changed from “Large NON-DWELLING building/structure (barn, storage building)” to “LARGE NON- DWELLING building/structure.” • The newly renumbered 69-E-8 and 69-D-8 Determinant Descriptors have been changed from “Small NON-DWELLING building/structure (shed, detached garage)” to “SMALL NON- DWELLING building/structure.” Rationale: See Multi-Protocol Change D. • The former Rule 4 has been modified and renumbered as Rule 3. Rationale: This modification broadens the use of this Rule as it is no longer tells the dispatcher to use a specific Determinant Code on Protocol 71, but just to shunt to Protocol 71. • Axiom 1 and Axiom 3 have been removed. The remaining Axioms have been renumbered. Rationale: These Axioms are no longer necessary and have been removed.

PROTOCOL 70: Train and Rail Collision/Derailment Multi-Protocol Changes affecting this protocol: A, J, L, M, P, Q, R, U, Y Changes affecting only this protocol: • A new Key Question 3 has been added: “What is the train number?” The remaining Key Questions have been renumbered. See Figure 49. 70 TRAIN AND RAIL COLLISION / DERAILMENT 70 Rationale: Dispatchers are able to gather more information KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n P 45 4j about the train,1. Whatlike type type of train of istrain, involved? what kind of cargo it’s a. The fi re department is being sent. Stay on the line, and I’ll tell TRAIN AND RAIL COLLISION / DERAILMENT carrying, and70 2.the Where train’s exactly destination, is the train? from traffic control usingyou exactly what to do next. 70 KEY3. QUESTIONSWhat is the train number? g Jb. Beware POST-DISPATCH of electrical INSTRUCTIONS risks and electrifi edC water 4q . (4nDo notP touch45 4j the train number.4.1. AreWhat there type any of train buildings/structures is involved? or vehicles involved? a. The fi re department is being sent. Stay on the line, and I’ll tell a. (Vehicle) What type of vehicle? any unconscious people or anything touching the electrical 2. Where exactly is the train? you what to do next. ✱ All dispatch codes hazardexactly.) 3. What is the train number? wx b. Beware of electrical risks and electrifi ed water. (Do not touch (Private4. Are caller) there any buildings/structures or vehicles involved? c. If it’s safe to do so, leave the area now, but not the scene. 5. Isa. anyone (Vehicle) in immediate What type danger of vehicle? ? d. (Fire)any unconscious Do not try to people put the or fi anythingre out. touching the electrical ✱ All dispatcha. (Yes) codesHow many ? G hazard.) (Privateb. caller) (Yes) Exactly where are they/you located? wx ✱c. If it’s safe to do so, leave the area now, but not the scene. 6. Is the train on fi r e ? Notify the Railroad Dispatch Operation Center. 5. Is anyone in immediate danger? ✱d. (Fire) Do not try to put the fi re out. Figure7. (Appropriate) 49. Key Questions. Are the Protocol overhead 70. wires FPDS damaged v7.0. ? If it is determined that the train cannot be stopped, notify the a. (Yes) How many? G on-scene incident commander immediately. © 2000–20188. Areb. there(Yes) PDC. any Exactly hazardous where materials are they/you involved? located? a. (Yes) Is anything leaking? ✱ Notify the Railroad Dispatch Operation Center. 6. Is the train on fi r e ? DLS ✱ Link to R X-1 unless: g 7. (Appropriate)b. (Yes) Do Areyou theknow overhead the warning wires placard damaged numbers? ✱ If it is determined that the train cannot be stopped, notify the 74 (chemical ID)? © 2018Caller IAEDon-scene Danger incident – Not Trapped commander immediately. S B-3 8. Are there any hazardous materials involved? Person on Fire B-4 9. Howa. many(Yes) railIs anything cars are leaking involved? ? DangerDLS Present✱ – HAZMAT S D-1 10. Isb. anyone (Yes) sick Do youor injured know ?the warning placard numbers Link to R X-1 unless: g a. (Yes) How many? G TunnelCaller Danger Fire – Not Trapped S F-1B-3 (chemical ID)? Stay on the Line X-2 (Rail9. Ops)How rail cars are ? Person on Fire Q B-4 many involved X-3 10.5. IIs need anyone to get sick the or railroad injured ?information… UDangerrgent DisconnectPresent – HAZMAT SR D-1 LEVELS a. #(Yes) DETERMINANT How many? DESCRIPTORSG 4 C F L M O TunnelP S T Fire U CODES RESPONSES F-1MODES Stay on the Line X-2 (Rail Ops)1 Person trapped/struck by train (no collision/derailment) 70-D-1 Q D5. I need2 toCollision/Derailment get the railroad information involving… buildings/structures Urgent Disconnect70-D-2 R X-3 LEVELS 3# Collision/DerailmentDETERMINANT DESCRIPTORS involving vehicles 4 C F L M O P S T U CODES70-D-3 RESPONSES MODES 41 Collision/DerailmentPerson trapped/struck below by train ground (no collision/derailment) level 70-D-470-D-1 D 52 Collision/Derailment aboveinvolving ground buildings/structures level 70-D-570-D-2 63 Collision/Derailment atinvolving ground vehicles level 70-D-670-D-3 74 Collision/Derailment inbelow tunnel ground level 70-D-770-D-4 85 Collision/Derailment onabove BRIDGE/TRESTLE ground level 70-D-870-D-5 96 Collision/Derailment into/overat ground water level 70-D-970-D-6 17 LARGECollision/Derailment FUEL/FIRE LOAD in tunnel vehicle on tracks 70-C-170-D-7 C 28 COMMERCIALCollision/Derailment vehicle on on BRIDGE/TRESTLE tracks 70-C-270-D-8 39 OtherCollision/Derailment vehicle on tracks into/over water 70-C-370-D-9 41 UnknownLARGE FUEL/FIRE situation LOAD (investigation) vehicle on tracks 70-C-470-C-1 For useC under FPDS2 ® licenseCOMMERCIAL agreement only. vehicle © 2000–2018 on Priority tracks Dispatch Corp. All rights reserved. 70-C-2 FPDS® v7.0, NAE, 180615 3 Other vehicle on tracks 70-C-3 4 Unknown situation (investigation) 70-C-4 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • The text on Key Question 5 in the (Rail Ops) Key Question sequence has been changed from “Obtain Railroad Information” to “I need to get the railroad information. . . ” See Figure 49. Rationale: This text was changed to better match the language used in the Medical and Police disciplines. • The Determinant Descriptor for 70-D-1 “Person trapped by train (no collision/derailment)” has been modified to “Person trapped/ struck by train (no collision/derailment).” Rationale: This modification was made to add person “struck by train,” which may include being trapped. • ProQA only: The first CEI has been made editable. Rationale: Making this CEI editable allows agencies to add local contact information. • The third CEI has been removed. Protected by U.S. Patents 8,417,533; 9,319,859.Rationale: Information gathered and sent to responders is done FPDS® v7.0, NAE, 180615 Railroad Information during Key QuestioningLARGE FUEL/FIRE and LOAD dispatching. Vehicle 3. If a train incident involves both a collision/ a. What is the exact location of the train Vehicles, usually large in size, that can carry derailment and a fi re, use Protocol 70. (street, city, state, GPS• Thecoordinates) suffix? “T = Trolley”large amounts has of combustible been modified materials. to “T = Trolley/ b. Is the train on fi r e ? These may pose additional threats during c. How many people areStreetcar.” on board (including fi refi ghting operations and require additional ? crew) Rationale: The additionresources. The of following the term may be “Streetcar” considered reduces d. How many rail cars are involved (including to be LARGE FUEL/FIRE LOAD vehicles: Axioms engines/locomotives)? dispatcher confusion.• Bus e. Are the tracks closed? • Camper 1. Pedestrian accidents are the leading f. (Passenger) Is •the Railroadpower/third rail Information• Motor Questionhome d has been modifiedcause ofslightly death on the railways. ? turned off 2. What is reported as g. (Freight) What typeto of shipmentchange is the wordCOMMERCIAL cars to Vehicle rail cars: “How many rail cars are smoke might not be actual smoke. It may be steam, a HAZMAT involved? involved (includingAny engines/locomotives)vehicle that transports products?” See related Figure 50. h. (HAZMAT) Do you know the warning cloud, or a gas leak. Protectedto by businessU.S. Patents 8,417,533; or trade 9,319,859.. The products can be FPDS® v7.0, NAE, 180615 placard numbers (chemicalRationale: ID)? This dangerousmodification or hazardous was. made to reduce3. Subways caller (and some other commuter trains) i. (HAZMAT) Is anything spilled/leakingRailroad • Tanker Information LARGE containFUEL/FIRE an electricallyLOAD Vehicle charged third rail3.. If a train incident involves both a collision/ and how much? confusion about whether the EFD is inquiring how many a.• WhatTractor-trailer is the exact (semi) location of the train Vehicles,4. There usually are large more in than size, 250,000 that can railroad carry derailment and a fi re, use Protocol 70. j. Do you have any railvehicles personnel who are involved(street, city, in state, a GPSrailway coordinates) collision? orlarge the amounts specific of combustible materials. could meet the responders? crossings in the U.S. number of rail b.carsHAZMAT Is the that train 4q onare fi r e ?involved in a railwayThese may collision. pose additional threats during 4 Determinant Suffi xes c. How many people are on board (including fi refi ghting5. Vehicles operations often collideand require with trainsadditional when Ancrew) incident? involving a gas, liquid, or solid visibility is poor—at night and during bad that, in any quantity, poses a threat to life, resources. The following may be considered The suffi x codes help to delineate the type d. How many rail cars are involved (including to be LARGEweather. FUEL/FIRE LOAD vehicles: of problem for specifi c response and safety health, or property. Axioms engines/locomotives)? • Bus6. Speeding vehicles collide with trains purposes: e. Are the tracks closed? 1. Pedestrian accidents are the leading Rail Operations Personnel (Rail Ops) • Camperwhen motorists are unable to stop prior C = Cable car f. (Passenger) Is the power/third rail • Motor home cause of death on the railways. Freight train Includesturned offtrain? personnel (engineer, conductor), to reaching an occupied crossing, as do F = 2. What is reported as smoke might not be = Light rail g.rail (Freight) supervisors, What Railroadtype of shipment Dispatch is Operation COMMERCIAL vehicles Vehicleoperated by motorists who attempt L actual smoke. It may be steam, a HAZMAT M= Monorail Centersinvolved? (local and national), and Railroad to race an approaching train to a crossing. Customer Service Centers. Any vehicle that transports products related cloud, or a gas leak. O = Other h. (HAZMAT) Do you know the warning to business7. The Unitedor trade Nations. The products (UN) or canNorth be American placard numbers (chemical ID)? P = Passenger (commuter) train Rules dangerous(NA) or number hazardous is a. 4-digit number that is 3. Subways (and some other commuter trains) Figurei. (HAZMAT) 50. Railroad Is Informationanything spilled/leaking questions Subway • Tanker contain an electrically charged third rail. S = modification1. andRailroad how andmuch Dispatch the? Rail Operation Operations Centers Personnel either painted or stenciled on the warning • Tractor-trailer (semi) 4. There are more than 250,000 railroad T = Trolley/Streetcar (Railj. Ops) Doshould you definition. have be notifi any edrailProtocol of personnel all train70. FPDS incidents who v7.0. placard. This number indicates the type of U = Unknown that is being transported. crossings in the U.S. © 2000–2018couldthat fall meet PDC. within the responders? their jurisdiction in order toHAZMAT chemical 4q BRIDGE/TRESTLE 4 Determinantprovide applicable Suffi xes assistance . 5. Vehicles often collide with trains when An incident involving a gas, liquid, or solid visibility is poor—at night and during bad A structure spanning and providing passage 2. All derailments are considered to have that, in any quantity, poses a threat to life, The suffi x codes help to delineate the type weather. over a gap or barrier such as a river or roadway.of problemelectrical for specifi hazards c response until andproven safety otherwise health. , or property. purposes: 6. Speeding vehicles collide with trains 70 TRAIN AND RAIL COLLISION / DERAILMENTC = Cable car Rail Operations Personnel70 (Rail Ops) when motorists are unable to stop prior F = Freight train Includes train personnel (engineer, conductor), to reaching an occupied crossing, as do L = Light rail rail supervisors, Railroad Dispatch Operation vehicles operated by motorists who attempt © 2018 IAED 75 M= Monorail Centers (local and national), and Railroad to race an approaching train to a crossing. Customer Service Centers. O = Other 7. The United Nations (UN) or North American P = Passenger (commuter) train Rules (NA) number is a 4-digit number that is S = Subway 1. Railroad Dispatch Operation Centers either painted or stenciled on the warning T = Trolley/Streetcar should be notifi ed of all train incidents placard. This number indicates the type of U = Unknown that fall within their jurisdiction in order to chemical that is being transported. BRIDGE/TRESTLE provide applicable assistance. A structure spanning and providing passage 2. All derailments are considered to have over a gap or barrier such as a river or roadway. electrical hazards until proven otherwise. 70 TRAIN AND RAIL COLLISION / DERAILMENT 70 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE • The Rail Operations Personnel (Rail Ops) Definition has been modified slightly from “Includes train personnel(engineer, conductor), rail supervisors, Rail Dispatch Operation Centers (local and national), and Rail Customer Service Centers” to “Includes train personnel (engineer, conductor), rail supervisors, Railroad Dispatch Operation Centers (local and national), and Railroad Customer Service Centers.” See Figure 50. Rationale: This change makes the terminology more consistent. • Rules 3 and 4 have been removed. The remaining Rules have been renumbered. Rationale: These Rules are no longer applicable for this protocol.

PROTOCOL 71: Vehicle Fire Multi-Protocol Changes affecting this protocol: A, F, J, P, Q, R, T, U, X, Y, Z Changes affecting only this protocol: • Cardset only: Key Question 1a has been removed. If a caller answers yes to Key Question 1, that the vehicle is inside a building, not a parking garage or tunnel, the calltaker will SHUNT to Protocol 69: Structure Fire. Rationale: It is unnecessary for the EFD to know what type of building it is at that moment. They will shunt to Protocol 69: Structure Fire and will continue with Key Questioning. They will learn all the information that is required after they have shunted to Protocol 69. • A new 71-E-1 Determinant Code has been added: “Vehicle fire (occupants trapped).” See Figure 51. o The Occupants trapped send point has been removed. o Cardset only: The purple ECHO tab has been added on the Dispatch and Additional Information cards. Rationale: This modification allows EFDs to dispatch from Case Entry. • The former Key Question 2 has been moved after the All dispatch codes send point and is now Key Question 4. The former Key Questions 3 and 4 have been renumbered as Key Questions 2 and 3 respectively. Rationale: The addition of the 71-E-1 Determinant Code “Vehicle fire (occupants trapped)” on Case Entry allows this Key Question to be moved after the dispatch point.

76 © 2018 IAED 71 VEHICLE FIRE 71 71

FPDSKEY v7.0 QUESTIONS UPDATE CHANGES TOg INDIVIDUALJ POST-DISPATCH PROTOCOLS INSTRUCTIONS C 4q E P 45 4j 1. Is the vehicle inside a building/structure? a. The fi re department is being sent. Stay on the line, and I’ll tell • CardsetYes – Buildingonly: The(not PARKING Pre-Question GARAGE or tunnel Qualifier) 69 on Keyyou exactlyQuestion what to do next. 2. What type of vehicle(s) is on fi re? b. Do not try to put the fi re out. 3. Is8 the has fi re been threatening changed anything? from “(COMMERCIAL vehicle)c. Do not” try to to get back in the vehicle to get personal items. ✱ t d. Move at least 100 feet (30 meters) away from the vehicle and the All“(COMMERCIAL/Agricultural/Delivery dispatch codes vehicle) .”general . 4. Is anyone trapped? G area 5.• (1Thest party) 71-D-6 Does the Determinant vehicle use alternative Descriptor ? has been ✱modified Provide responders from with any known information about the location and number of people trapped/in danger. “Agricultural/Farm/ExcavationCompressed natural gas/Hydrogen/ machinery” to “Agricultural/ 6. Is anyone injured? DLS ✱ Link to R X-1 unless: g Farm/Excavation/Constructiona. (Yes) How many? G machinery.” SeeCaller Figure Danger –51. Not Trapped S B-3 7. (PARKING GARAGE) What level/fl oor is the fi re on? Person on Fire B-4 8. (COMMERCIALRationale:/ Agricultural These additions/Delivery vehicle) in wording What type expandsDanger the Present use of– HAZMAT Key S D-1 of cargo is the vehicle carrying? Tunnel Fire F-1 Question 8 and Determinant Codes 71-D-6 andStay 71-B-5 on the Line to include Q X-2 a. (HAZMAT/Fuel) Do you know the warning placard Urgent Disconnect X-3 additionalnumbers (chemicalcommon ID)? types of machinery that the EFD might R encounter. Burn Treatment X-5 LEVELS # DETERMINANT DESCRIPTORS 4 A H M R S T U V W X Y CODES RESPONSES MODES E 1 Vehicle fi re (occupants trapped) 71-E-1 54 1 Vehicle fi re (occupants trapped) 71-D-1 54 D 2 Vehicle fi r e in tunnel 71-D-2 3 Vehicle fi r e with THREATENED building/structure 71-D-3 4 COMMERCIAL vehicle 71-D-4 5 LARGE FUEL/FIRE LOAD vehicle 71-D-5 6 Agricultural/Farm/Excavation/Construction machinery 71-D-6 1 Vehicle fi re threatening non-structure object 71-C-1 C 2 Vehicle fi re in PARKING GARAGE 71-C-2 3 Delivery vehicle 71-C-3 1 Vehicle fi r e 71-B-1 B 2 Motorcycle/Scooter/ATV 71-B-2 3 COMMERCIAL vehicle (extinguished) 71-B-3 4 LARGE FUEL/FIRE LOAD vehicle (extinguished) 71-B-4 5 Agricultural/Farm/Excavation/Construction machinery (extinguished) 71-B-5 1 Vehicle fi r e (extinguished) 71-A-1 A Figure 51. Determinant Descriptors. Protocol 71. FPDS v7.0. © 2000–2018 PDC. For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 • Determinant Code 71-B-2 “COMMERCIAL or LARGE FUEL/ FIRE LOAD vehicle, agricultural/farm/excavation machinery (extinguished)” has been split into three new Determinant Codes: 71-B-3 “COMMERCIAL vehicle (extinguished),” 71-B-4 “LARGE FUEL/FIRE LOAD vehicle (extinguished),” and 71-B-5 “Agricultural/ Farm/Excavation/Construction machinery (extinguished).” See Figure 51. Rationale: Different kinds of equipment are needed to fight fires for these types of vehicles. • A new 71-B-2 Determinant Code has been added: “Motorcycle/ Scooter/ATV.” See Figure 51. Rationale: In many places, motorcycles and scooters account for a large portion of transportation vehicles.

© 2018 IAED 77 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE PROTOCOL 72: Water/Ice/Mud Rescue Multi-Protocol Changes affecting this protocol: A, B, C, X, Y Changes affecting only this protocol: • Protocol 72 was split into two protocols: Protocol 72: Water/Ice/Mud Rescue and Protocol 81: Sinking Vehicle/Vehicle in Floodwater. o The title of Protocol 72 has been changed from “Water Rescue/Sinking Vehicle/Vehicle in Floodwater” to “Water/Ice/Mud Rescue.” o The former PQQ “(VEHICLE IN FLOODWATER/STRANDED PERSON – NON-THREATENED)” has been removed. o The two ECHO Determinant Codes have been removed. o The former 72-C-1 Determinant Code “VEHICLE IN FLOODWATER (NON-THREATENED)” has been removed. o The DLS Links to “Sinking Vehicle (caller inside)” and “Vehicle in Floodwater (caller inside)” have been removed. o The Vehicle Information Description Essentials section has been removed. WATER / ICE / MUD RESCUE o The VEHICLE72 IN FLOODWATER (NON-THREATENED) KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H E P 45 4j definition(Persons/Animals) has been removed. a. I am sending someone to help you now. Stay on the line, and I’ll 1. What type of body of water is this? o Axiom 2.2 (hasBODY beenRECOVERY removed.) How long have they been under the tell you exactly what to do next. water/ice/mud? b. Listen carefully, this could be a very dangerous situation. Do not go in 3. How many people are in the water/ice/mud? the water/mud or out onto the ice. o The purple4. How ECHO long have tabs they been have there ?been removed. ✱ DELTA-level codes wx ✱ Notify dive team in accordance with local procedures. Rationale: All5. Can calls you see reporting the person(s)? sinking vehicles and vehicles✱ Notifyin appropriate downstream agencies. a. (No) What was the last location the person(s) was seen? ✱ floodwater areb. now(No) How handled much time on has passedProtocol since you81. last saw the (SCUBA) Determine availability of nearest hyperbaric chamber. person(s)? ✱ Determine a speci c, clear meeting point for the emergency crews. c. (No) What was the exact location the person(s) entered ✱ Provide responders with any known information about the location • A new Key Questionthe water/ice/mud? sequence has been added: “(Stranded in building/structure6. (Appropriate) due How to far flood/STRANDED from the shore/bank are they? PERSON – NON-and number of people trapped/in danger. 7. Describe the person’s appearance and clothes. DLS ✱ Link to R X-1 unless: g THREATENED)8. Is anyone.” See injured Figure? 52. a. (Yes) How many? G Ice Rescue A-3 (Stranded in building/structure due to fl ood/STRANDED PERSON – Person in Water A-4 NON-THREATENED) SWIFT Water A-5 1. What is the exact location of the person? Floodwaters A-6 2. How many people are involved? 3. Is anyone injured? Stay on the Line Q X-2 a. (Yes) How many? G Urgent Disconnect R X-3 FigureLEVELS 52 . #New DETERMINANT Key Question DESCRIPTORSsequence. Protocol 72. FPDS4 v7.0.M X Y CODES RESPONSES MODES © 2000–20181 PDC.Ice rescue 72-D-1 D 2 SWIFT water rescue 72-D-2 3 SCUBA dive accident 72-D-3 4 Swimming pool rescue 72-D-4 5 COASTAL water rescue 72-D-5 6 INLAND water rescue 72-D-6 7 OCEANIC water rescue 72-D-7 8 Surf rescue 72-D-8 9 LARGE FLOOD water rescue 72-D-9 10 SMALL FLOOD water rescue 72-D-10 11 Quicksand/Marsh/Mud rescue 72-D-11 C 1 Stranded in building/structure due to fl ood 72-C-1 1 STRANDED PERSON (NON-THREATENED) 72-B-1 78 B 2 Unknown situation (investigation) © 2018 IAED 72-B-2 1 Animal rescue 72-A-1 A 2 BODY RECOVERY 72-A-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS o The former Key Question 1 in the (VEHICLE IN FLOODWATER/STRANDED PERSON – NON-THREATENED) Key Question sequence has been modified from “What is the exact location of the vehicle/person?” to “What is the 72exact W locationATER / ICE of/ MtheUD personRESCUE ?” and has been added as Key KEY Question QUESTIONS 1 in the new (Stranded in building/structureg J POST-DISPATCH due INSTRUCTIONS C H E P 45 4j (Persons/Animals) a. I am sending someone to help you now. Stay on the line, and I’ll to1. flood/STRANDED What type of body of water is this?PERSON – NON-THREATENED) Key 2. (BODY RECOVERY) How long have they been under the tell you exactly what to do next. Question sequence.water/ice/mud See Figure? 52. b. Listen carefully, this could be a very dangerous situation. Do not go in 3. How many people are in the water/ice/mud? the water/mud or out onto the ice. o The4. H owformer long have Key they beenQuestions there? 2 and 2a in the (VEHICLE IN ✱ DELTA-level codes wx ✱ Notify dive team in accordance with local procedures. FLOODWATER/STRANDED5. Can you see the person(s)? PERSON – NON-THREATENED)✱ Notify appropriate downstream agencies. a. (No) What was the last location the person(s) was seen? ✱ Key Questionb. (No) How much sequence time has passed have since been you last added saw the as Key (SCUBAQuestions) Determine availability of nearest hyperbaric chamber. person(s)? ✱ Determine a speci c, clear meeting point for the emergency crews. 3 andc. 3a(No) inWhat the was new the exact (Stranded location the person(s)in building/structure entered ✱ Provide due responders with any known information about the location the water/ice/mud? to6. flood/STRANDED(Appropriate) How far from the PERSON shore/bank are – they?NON-THREATENED)and number Key of people trapped/in danger. 7. Describe the person’s appearance and clothes. DLS ✱ Link to R X-1 unless: g Question8. Is anyone injuredsequence.? See Figure 52. a. (Yes) How many? G Ice Rescue A-3 o (StrandedA new in building/structureKey Question due to 2 fl ood/in STRANDEDthe (Stranded PERSON – in building/structurePerson in Water A-4 72 WATER / ICE / MUD RESCUE NON-THREATENED) SWIFT Water A-5 due1. What to isflood/STRANDED the exact location of the person PERSON? – NON-THREATENED)Floodwaters A-6 KEY QUESTIONS 2. HowJ many POST people-DISPATCH are involved INSTRUCTIONS? C H E P 45 4j Keyg Question sequence has been added: “HowStay many on the Line Q X-2 (Persons/Animals) 3. Is anyonea. I am injured sending? someone to help you now. Stay on the line, and I’ll 1. What type of body of water is this? a. (Yes) How many? G Urgent Disconnect X-3 people aretell you involved exactly what?” to See do next. Figure 52. R 2. (BODY RECOVERY) How long have they been under the LEVELS # DETERMINANT DESCRIPTORS 4 M X Y CODES RESPONSES MODES water/ice/mud? b. Listen carefully, this could be a very dangerous situation. Do not go in 3. How many people are in the water/ice/mud? o A new1 72-C-1theIce water/mud rescue Determinant or out onto the iceCode. has been added: “Stranded72-D-1 4. How long have they been there? D 2 SWIFT water rescue 72-D-2 ✱ DELTA-level codes in wxbuilding/structure3✱ NotifySCUBA dive dive team accident in accordance due to withflood local.” procedures. See Figure 53. 72-D-3 5. Can you see the person(s)? 4✱ NotifySwimming appropriate pool rescue downstream agencies. 72-D-4 a. (No) What was the last location the person(s) was seenRationale:? 5✱ EFDsCOASTAL receive water rescue many calls for people who are stranded72-D-5 b. (No) How much time has passed since you last saw the (SCUBA) Determine availability of nearest hyperbaric chamber. person(s)? due to floodwater.6✱ DetermineINLAND water Thisa speci rescue c,new clear meetingKey Question point for the emergency sequence crews. and 72-D-6 c. (No) What was the exact location the person(s) entered 7✱ ProvideOCEANIC responders water rescue with any known information about the location 72-D-7 the water/ice/mud? Determinant8 Surf Code rescue better addresses calls for those stranded in 72-D-8 6. (Appropriate) How far from the shore/bank are they? 9 andLARGE number FLOOD of waterpeople rescue trapped/in danger. 72-D-9 7. Describe the person’s appearance and clothes. floodwater10DLS andSMALL improves ✱FLOOD Link water to R callrescue X-1 processing. unless: g 72-D-10 8. Is anyone injured? 11 Quicksand/Marsh/Mud rescue 72-D-11 a. (Yes) How many? G Ice Rescue A-3 (Stranded in building/structure due to fl ood/STRANDED PERSON – 1PersonStranded in Water in building /structure due to fl ood A-4 72-C-1 NON-THREATENED) C SWIFT Water A-5 1. What is the exact location of the person? Floodwaters A-6 2. How many people are involved? 1 STRANDED PERSON (NON-THREATENED) 72-B-1 3. Is anyone injured? B 2StayUnknown on the Line situation (investigation) Q X-2 72-B-2 a. (Yes) How many? G Figure1Urgent Animal53. DisconnectDeterminant rescue Code and DLS Link. Protocol 72. R FPDS X-3 v7.0. 72-A-1 LEVELS # DETERMINANT DESCRIPTORS 4 M X YA © 2000–20182 BODY RECOVERYPDC. CODES RESPONSES MODES 72-A-2 1 Ice rescue For use under FPDS® license agreement only.72-D-1 © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 D 2 SWIFT water rescue • ProQA only: The new 72-D-2first and second CEIs have been made 3 SCUBA dive accident 72-D-3 4 Swimming pool rescue editable. 72-D-4 5 COASTAL water rescue 72-D-5 6 INLAND water rescue Rationale: Making these72-D-6 CEIs editable allows agencies to add 7 OCEANIC water rescue local contact information.72-D-7 8 Surf rescue 72-D-8 9 LARGE FLOOD water rescue • The DLS Link “Flood” 72-D-9to Panel A-6 has been modified to 10 SMALL FLOOD water rescue 72-D-10 11 Quicksand/Marsh/Mud rescue “Floodwaters.” See Figure72-D-11 53. C 1 Stranded in building/structure due to fl ood Rationale: Floodwaters72-C-1 is a more accurate and clear term and 1 STRANDED PERSON (NON-THREATENED) will thereby reduce caller72-B-1 confusion. B 2 Unknown situation (investigation) 72-B-2 1 Animal rescue 72-A-1 A 2 BODY RECOVERY 72-A-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615

© 2018 IAED 79 CHANGES TO INDIVIDUAL73 WATERCRAFT PROTOCOLS IN DISTRESS / COLLISION FPDS v7.0 UPDATE KEY QUESTIONS J POST-DISPATCH INSTRUCTIONS C H E P 45 4j PROTOCOL 73: Watercraft in Distress/Collision g 1. What is the exact location of the boat/vessel? a. I’m sending someone to help you now. Stay on the line, and I’ll tell you exactly what to do next. Multi-Protocol Changes affectingGPS/Latitude/Longitude/Landmark this protocol: E, Y b. If it’s to do so, have put on . WATERCRAFT IN DISTRESS / COLLISION safe everyone life jackets 73 2. What type of body of water is this? c. (Marine radio) Turn your marine radio to the emergency KEY QUESTIONS Changesg affectingJ POST -onlyDISPATCH this COASTAL/INLAND/OCEANICINSTRUCTIONS protocol: C H E P 45 4j frequency and give the appropriate distress signal. 1. What is the exact location of the boat/vessel? 3.a. HowI’m sending many peoplesomeone are to on help board? you now. Stay on the line, and I’ll d. (DELTA response) If it’s safe to do so, use fl ares or other distress tell you exactly what to do next. • The text4. on What Key is the Question boat/vessel 7 has been? changed from “Obtainsignaling devices (signal mirrors, sound devices) to catch the attention GPS/Latitude/Longitude/Landmark b. If it’s safe to do so, have descriptioneveryone put on life jackets. of other boats/vessels or low-fl ying aircraft. 2. What type of body of water is this? Watercraftc. (Marine in Distress radio) TurnName/Length/Type/Make/Color Information your marine radio” to the “I emergency need to get thee. If it’s safe to do so, anchor your boat/vessel. COASTAL/INLAND/OCEANIC watercraft5. Arefrequency information there any and peoplegive .the .in .appropriate the” See water Figure? distress signal54. . f. If the boat/vessel overturns, stay with the boat/vessel. 3. How many people are on board? d. (DELTAa. (Yes) response) How many If it’s? safe to do so, use fl ares or other distress g. Keep all distress signaling devices and survival equipment Rationale:signaling This text devices was (signal changed mirrors, sound todevices) better to catch match the attention the language 4. What is the boat/vessel description? ✱ All dispatch codes t together in waterproof containers in a readily accessible area. used in theof otherMedical boats/vessels and orPolice low-fl ying disciplines. aircraft. h. Try to conserve your cell phone battery. If your cell phone has Name/Length/Type/Make/Color 6.e. IsIf it’sthe safe boat to/vessel do so, accessible anchor your by boat/vessel land? . limited or low battery life left, let me know, and we will set up a 5. Are there any people in the water? f. If thea. boat/vessel(Beached) overturnsWhat is the, stay best with access the boat/vessel. to reach it? time to call you back. a. (Yes) How many? 7.g. IKeep need all to distress get the signalingwatercraft devices information and survival… equipment ✱ together in waterproof containers in a readily accessible area. Notify appropriate downstream agencies. ✱ All dispatch codes t 8. Are there any hazardous materials involved? ✱ Provide responders with any known information about the h. Trya. to (Yes)conserve Is anything your cell leaking phone battery? . If your cell phone has 6. Is the boat/vessel accessible by land? limited or low battery life left, let me know, and we will set up a location and number of people trapped/in danger. a. (Beached) What is the best access to reach it? timeb. to(Yes) call you Do backyou know. the warning placard numbers DLS ✱ Link to R X-1 unless: g 7. I need to get the watercraft information… (chemical ID)? ✱ Notify appropriate downstream agencies. Person in Water A-4 8. Are there any hazardous materials involved? Figure9.✱ Is 54. anyone Modified sick orKey injured Question? 7 and new PDI-h. Protocol 73. Stay on the Line Q X-2 FPDS Providev7.0. © 2000–2018 responders PDC. with any known information about the a. (Yes) Is anything leaking? locationa. (Yes) and How number many of? peopleG trapped/in danger. Urgent Disconnect R X-3 b. (Yes) Do you know the warning placard numbers LEVELS # DETERMINANT DESCRIPTORS 4 C I O T U V W X Y CODES RESPONSES MODES • A new PDI-hDLS has✱ been Link to added: R X-1 unless:“Try to conserve yourg cell phone (chemical ID)? Person in1 WaterPeople in water A-4 73-D-1 9. Is anyone sick or injured? battery. StayIf Dyour on the2 cell LineTaking phone on water has limited or low Qbattery X-2 life left, let me 73-D-2 a. (Yes) How many? G Urgent Disconnect3 Flare/Smoke sighting (orange or red) R X-3 73-D-3 know, and we 4willCollision set up a time to call you back.” See Figure 54. 73-D-4 LEVELS DETERMINANT DESCRIPTORS 4 CODES RESPONSES MODES # C I O T U V W X 5Y Unknown situation (investigation) 73-D-5 1 People in water Rationale: EFDs may73-D-1 need to provide further life-saving 1 Watercraft (out of fuel, broken sail, lost oars, engine problems) 73-B-1 2 Taking on water 73-D-2disabled D instructions if 2somethingMedical emergency at the on scene board changes. 73-B-2 3 sighting (orange or red) 73-D-3 Flare/Smoke B 3 will start 73-B-3 4 Collision Engine73-D-4not • The first CEI 4hasRun been aground removed. 73-B-4 5 Unknown situation (investigation) 73-D-5 5 Flare sighting (other than orange or red) 73-B-5 1 Watercraft (out of fuel, broken sail, lost oars,Rationale: engine problems) This CEI was73-B-1 no longer necessary and was removed. disabled 1 Watercraft 73-A-1 B 2 Medical emergency on board 73-B-2welfare check 3 Engine will not start • ProQA onlyA: The new73-B-3 first CEI has been made editable. 4 Run aground Rationale:For use underMaking FPDS® license this agreement73-B-4 CEI only. editable © 2000–2018 Priority allows Dispatch Corp. agencies All rights reserved. to add local FPDS® v7.0, NAE, 180615 5 Flare sighting (other than orange or red) 73-B-5 1 Watercraft welfare check contact information.73-A-1 A • Watercraft in Distress Information question b has been changed For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 from “What type of communications do you have?” to “Other than your cell phone, what type of communications do you have?” See Figure 55. Rationale: Other forms of communication may be necessary if something happens to the caller’s cell phone or they lose cell

phone service.Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 Watercraft in Distress Information COASTAL Water Axioms a. What safety equipment do you have on A navigable body of water such as a bay, 1. The Dangerous Cargo Manifest (DCM) board (life jackets)? canal, channel, harbor, inlet, or sound that must be kept in a designated holder b. Other than your cell phone, what type of is located on or near a coastline. on or near the bridge and may be in communications do you have? a marked, tube-like container. The c. Where did you launch from? INLAND Water responsible party is the captain (master) d. Are there any landmarks visible? An inland lake, pond, swamp, reservoir, or of the ship. The DCM must also be e. What direction are you going? navigable river. submitted electronically 72 hours prior to arrival in port. The same information can f. What type of cargo are you carrying? also be electronically submitted as an g. How much fuel is on board? OCEANIC Water Advanced Notice of Arrival (ANOA) to the Figure 55. Watercraft in Distress Information. A large body of water such as the Gulf possession of the Captain of the Port. Protocol 73. FPDS v7.0. © 2000–2018 PDC. of Mexico, Hudson Bay, the Atlantic and 4 Determinant Suffi xes 2. MarineTraffi c.com is an international 80 Pacifi c Oceans,© 2018 or the IAED Great Lakes of website that can be used to get more The suffi x codes help to delineate the type North America. detailed information about the boat/vessel. of problem for specifi c response and safety purposes: Watercraft in Distress First Law of Capsizing C = COASTAL A situation where a vessel or its occupants If a boat capsizes (overturns), stay with the I = INLAND are, or could potentially be, threatened by boat. O = OCEANIC grave danger and require assistance. Types of Boats/Vessels T = COASTAL with single sick/injured person Rules • Cargo carrier U = COASTAL with multiple sick/injured • Dry bulk persons 1. Seemingly benign water emergencies V = INLAND with single sick/injured may turn into immediate life threats • Industrial person due to changes in weather, tide, and • Liquid natural gas (LNG) location. W = INLAND with multiple sick/injured • Non-commercial (miscellaneous) persons 2. A current list of rescue boat resources X = OCEANIC with single sick/injured should be readily available at dispatch. • Passenger person 3. The international emergency signal for • Recreational watercraft Y = OCEANIC with multiple sick/injured distress situations is “ , , persons Mayday Mayday • Roll-on/Roll-off (RORO) Mayday.” • Service vessels

73 WATERCRAFT IN DISTRESS / COLLISION FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS • Two new Watercraft in Distress Information questions e “What direction are you going?” and f “What type of cargo are you carrying?” have been added. The remaining questions have been re-lettered. See Figure 55. Rationale: It is important for the EFD to know which direction the boat/vessel is heading so that responders know how to find it. The EFD also needs to know what type of cargo is on the boat/vessel (sand, chemicals, gasoline, etc.), in case the situation worsens and a specialty team needs to be brought in.

PROTOCOL 74: Suspicious Package (Letter, Item, Substance)/ Explosives Multi-Protocol Changes affecting this protocol: B, C, J, L, Y Changes affecting only this protocol: • The Pre-Instruction Qualifier that was above PDI-b has been moved to be in front of PDI-b: “(Business) You need to follow your company’s policy regarding bombs/suspicious packages/ 74 SUSPICIOUS PACKAGE (LETTER, ITEM, SUBSTANCEletters/items.”) / EXPLOSIVES See Figure 56. KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS 43 H E P 45 4j 1. What type of building is involved? a. The fi re department is being sent. Stay on the line, and I’ll tell 2. Without getting any closer or touching it, describe the you exactly what to do next. item to me. 2 b. (Business) You need to follow your company’s policy {} a. (Leakage/Residue) Is the substance a solid, liquid, regarding bombs/suspicious packages/letters/items. powder, or gas? c. Do not touch or handle the item. 3. Where exactly is the item? Figure 56. Post-Dispatch Instructions. Protocol 74. FPDS v7.0. 4. Is anyone sick or injured? © 2000–2018 PDC. a. (Yes) How many? G Rationale: This format was changed to better match the format 5. (Business) Will you be evacuating/leaving the building/area? used in✱ the Notify Medical appropriate and agencies Police (law disciplines. enforcement, bomb squad). ✱ • The Pre-Instruction Notify appropriate Qualifier agencies regarding above business PDI-c evacuationhas been. removed. See FigureDLS 56.✱ Link to R X-1 unless: g Rationale:Bomb/ ThisPotential PIQ Explosives is no longer applicable 2 for D-7 this Post- Suspicious Package (Suspected Contamination) S D-8 DispatchStay Instruction. on the Line Q X-2 • ProQA onlyUrgent: Disconnect The first and second CEIs have R X-3been made 4 LEVELS # DETERMINANT DESCRIPTORS C Geditable. H N O R CODES RESPONSES MODES 1 Suspicious package with leakage/residue and single sick/injured person 74-D-1 54 D 2 Suspicious package with leakage/residue and multipleRationale: sick/injured Making persons these74-D-2 CEIs54 editable allows agencies to add 3 Suspicious package with single sick/injured personlocal contact information.74-D-3 54 4 Suspicious package with multiple sick/injured persons 74-D-4 54 5 Military ordnance/Explosives with single sick/injured person 74-D-5 54 6 Military ordnance/Explosives with multiple sick/injured persons 74-D-6 54 1 Suspicious package with leakage/residue 74-C-1 C 2 Suspicious package 74-C-2 1 Military ordnance 74-B-1 B 2 Explosives 74-B-2 3 Unknown situation (investigation) 74-B-3

For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 © 2018 IAED 81 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE PROTOCOL 75: Train and Rail Fire Multi-Protocol Changes affecting this protocol: A, J, M, P, Q, R, U, Y Changes affecting only this protocol: • The SHUNT for “Brush/Grass” after Key Question 2b has been changed from sending the calltaker to Protocol 67 to Protocol 82. See Figure 57. Rationale: Brush and grass fire calls are now handled on Protocol 75 82: TVegetation/Wildland/Brush/GrassRAIN AND RAIL FIRE Fire. KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n P 45 4j 1. What type of train is involved? a. The fi re department is being sent. Stay on the line, and I’ll tell 2. Is the train still moving? Collision/Derailment 70 you exactly what to do next. a. (Yes) What direction is it going? b. Do not try to put the fi re out. b. (Yes) Has it caught anything on fi r e ? c. Beware of electrical risks and electrifi ed water. (Do not touch any Brush/Grass 82 unconscious people or anything touching the electrical hazard.) Building/Structure 69 d. If it’s safe to do so, leave the area now, but not the scene. 3. Where exactly is the train? 4. What is the train number? e. (OMEGA) I’m notifying the proper agencies. Call us back if 5. Are there any buildings/structures or vehicles on fi r e ? anything changes. ✱ FigureAll 57. dispatch Key Questions. codes Protocol 75. FPDS v7.0. © 2000–2018 PDC. ✱ (Private caller) wx Notify the Railroad Dispatch Operation Center. 6. Is anyone in immediate danger? ✱ If it is determined that a train cannot be stopped, notify the • A new Key Questiona. (Yes) How many4 has? G been added: “What is the on-scene incident commander immediately. b. (Yes) Exactly where are they/you located? DLS ✱ train number7. Are there?” The any hazardous remaining materials Key involved? Questions have been Link to R X-1 unless: g renumbered.a. See(Yes) IsFigure anything leaking57. ? OMEGA End b. (Yes) Do you know the warning placard numbers Caller Danger – Not Trapped S B-3 Rationale: Dispatchers(chemical ID)? are able to gather more informationPerson on Fire B-4 8. How many rail cars are involved? Danger Present – HAZMAT D-1 about the9. train,Is anyone like ortype of? train, what kind of cargo it’s S sick injured Tunnel Fire F-1 carrying, anda. (Yes)the train’sHow many destination,? G from traffic control using (Rail Ops) Stay on the Line Q X-2

the train 6.number. I need to get the railroad information… Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 C F L M O P S T U CODES RESPONSES MODES • The text on Key1 Train Question fi re involving 6 in buildings/ the (Railstructures Ops) Key Question 75-D-1 sequenceD has2 beenTrain fi changedre involving vehiclesfrom “Obtain Railroad 75-D-2 Information” 3toTrain “I need fi r e below to getground the level railroad information. . . “ 75-D-3 4 Train fi r e above ground level 75-D-4 Rationale: This5 Traintext fi wasr e at ground changed level to better match the language 75-D-5 6 Train fi re in tunnel 75-D-6 used in the Medical7 Train fi reand on BRIDGE/TRESTLEPolice disciplines. 75-D-7 • ProQA only: The8 Train first fi re into/overCEI has water been made editable. 75-D-8 1 Unknown situation (investigation) 75-C-1 Rationale:C Making this CEI editable allows agencies to add local contact information.c 1 Moving train 75-c-1 • The thirdFor use underCEI FPDS has® license been agreement removed. only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Rationale: Information gathered and sent to responders is done during Key Questioning and dispatching. • A new DLS link to end calls has been added: “OMEGA.” See Figure 58. Rationale: No additional instruction is needed for OMEGA-level calls. • The suffix “T = Trolley” has been modified to “T = Trolley/ Streetcar.” See Figure 58.

82 © 2018 IAED Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 Railroad Information BRIDGE/TRESTLE Axioms a. What is the exact location of the train A structure spanning and providing 1. Pedestrian accidents are the leading (street, city, state, GPS coordinates)? passage over a gap or barrier such as a cause of death on the railways. b. How many people are on board river or roadway. 2. What is reported as smoke might not ? (including crew) be actual smoke. It may be steam, a c. How many rail cars are involved HAZMAT cloud, or a gas leak. (including engines/locomotives)? d. Are the tracks closed? HAZMAT 4q 3. Subways (and some other commuter trains) e. (Passenger) Is the power/third rail An incident involving a gas, liquid, or solid contain an electrically charged third rail. turned off? that, in any quantity, poses a threat to life, 4. The United Nations (UN) or North f. (Freight) What type of shipment is health, or property. American (NA) number is a 4-digit involved? number that is either painted or stenciled g. (HAZMAT) Do you know the warning on the warning placard. This number placard numbers (chemical ID)? Rail Operations Personnel (Rail Ops) indicates the type of chemical that is 75 TRAIN AND RAIL FIRE h. (HAZMAT) Is anything spilled/ being transported. KEY QUESTIONS J POSTleaking-DISPATCH and how INSTRUCTIONS much? IncludesC 4q 4n train P personnel 45 4j (engineer, conductor), g i. Do you have any who 1. What type of train is involved? a. The fi re departmentrail is personnel being sent. Stay onrail the supervisors, line, and I’ll Railroad tell Dispatch Operation 2. Is the train still moving? could the responders? you exactlymeet what to do next. Centers (local and national), and Railroad Collision/Derailment 70 Customer Service Centers. a. (Yes) What direction is it going? 4 b.Determinant Do not try to Suffiput the xes fi re out. b. (Yes) Has it caught anything on fi r e ? Thec. suffi Beware x codes of electricalhelp to delineate risks and the electrifi type ed water. (Do not touch any Brush/Grass 82 of problemunconscious for specifi people c response or anything and touchingsafety the electrical hazard.) Building/Structure 69 d. If it’s safe to do so, leave the area now, but not the scene. 3. Where exactly is the train? purposes: Rules e. (OMEGA) I’m notifying the proper agencies. Call us back if 4. What is the train number? C = Cable car 5. Are there any buildings/structures or vehicles onFPDS fi r e ? v7.0 UPDATE anything changes. CHANGES1. Railroad TO INDIVIDUAL Dispatch Operation PROTOCOLS Centers ✱ F = Freight train should be notifi ed of all train incidents All dispatch codes ✱ (Private caller) wx L =NotifyLight therail Railroad Dispatch Operation Centerthat .fall within their jurisdiction in order Rationale:✱ The addition of “Streetcar” reduces dispatcher 6. Is anyone in immediate danger? M = If Monorailit is determined that a train cannot be stoppedto provide, notify applicable the assistance. a. (Yes) How many? G on-scene incident commander immediately. confusion.O = Other 2. If a train incident involves both a b. (Yes) Exactly where are they/you located? DLS ✱ 7. Are there any hazardous materials involved? P = Passenger Link (commuter) to R train X-1 unless: collision/derailmentg and a fi re, use a. (Yes) Is anything leaking? OMEGAS = Subway Protocol End70. b. (Yes) Do you know the warning placard numbers Caller Danger – Not Trapped S B-3 (chemical ID)? PersonT = Trolley on Fire/Streetcar B-4 8. How many rail cars are involved? DangerU = Unknown Present – HAZMAT D-1 9. Is anyone or ? Figure 58. New DLS Link and modified Determinant Suffix.S FPDS v7.0. sick injured Tunnel Fire F-1 a. (Yes) How many? G © 2000–2018 PDC. (Rail Ops) 75Stay TonRAIN the Line AND RAIL FIRE Q X-2 Urgent Disconnect X-3 6. I need to get the railroad information… • Railroad Information question c has modifiedR slightly to change LEVELS # DETERMINANT DESCRIPTORS 4 C F L M O P S T U CODES RESPONSES MODES 1 Train fi re involving buildings/structures the word cars to rail cars:75-D-1 “How many rail cars are involved D 2 Train fi re involving vehicles (including engines/locomotives)75-D-2 ?” 3 Train fi r e below ground level 75-D-3 4 Train fi r e above ground level Rationale: This modification75-D-4 was made to reduce caller 5 Train fi r e at ground level confusion about whether75-D-5 the EFD is inquiring how many 6 Train fi re in tunnel 75-D-6 7 Train fi re on BRIDGE/TRESTLE vehicles are involved75-D-7 in a railway collision or the specific 8 Train fi re into/over water number of rail cars that75-D-8 are involved in a railway collision. 1 Unknown situation (investigation) 75-C-1 C • The Rail Operations Personnel (Rail Ops) definition has been 1 Moving train modified slightly from75- c“Includes-1 train personnel(engineer, c conductor), rail supervisors, Rail Dispatch Operation Centers (local ® ® For use under FPDS license agreement only. © 2000–2018 Priority Dispatch Corp. All rightsand reserved. national) , and Rail Customer Service Centers”FPDS v7.0, to NAE, “Includes 180615 train personnel (engineer, conductor), rail supervisors, Railroad Dispatch Operation Centers (local and national), and Railroad Customer Service Centers.” Rationale: This change makes the terminology more consistent. • Rules 2, 3, and 5 have been removed. The remaining Rule has been renumbered. Rationale: These Rules are no longer applicable for this protocol.

PROTOCOL 76: Bomb Threat Multi-Protocol Changes affecting this protocol: B, C, J, Y Changes affecting only this protocol: • Key Questions 8 and 9 under the (Suspect caller) Key Question sequence have been removed. Rationale: These Key Questions are not necessary on this protocol and have been removed. • ProQA only: The first and second CEIs have been made editable. Rationale: Making these CEIs editable allows agencies to add local contact information. • A new suffix has been added: “U = Unknown.” Rationale: A third- or fourth-party caller may not know what type of building has received the bomb threat. © 2018 IAED 83 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE PROTOCOL 77: Motor Vehicle Collision Multi-Protocol Changes affecting this protocol: A, B, C, J, N, P, Q, R, X, Y Changes affecting only this protocol: • Key Question 3 “(HIGH MECHANISM) Is anyone pinned (trapped)?” has been modified to “(HIGH MECHANISM) Is anyone trapped/pinned?” Rationale: This modification was made to reduce caller confusion. In many instances, when asked if anyone was pinned, the caller did not understand what was being asked. However, when asked if anyone was trapped, callers seemed to understand better and were able to provide the EFD with an answer77 M moreOTOR V quickly.EHICLE COLLISION 77

• AKEY new QUESTIONS 77-E-1 Determinant Code has been added:g J “VehiclePOST-DISPATCH INSTRUCTIONS C 4q 4n P 45 4j 1. How vehicles are ? a. The fi re department is being sent. Stay on the line, and I’ll tell you many involved exactly what to do next. collision2. What type (on of firevehicle and(s) occupantsis involved? trapped).” See Figureb. 59. Do not move any involved persons unless they are in danger. c. For everyone’s safety, (tell any bystanders to) stand well clear of Rationale:3. (HIGH MECHANISM) This modification Is anyone trapped/pinned allows ?EFDs to dispatchapproaching from traffiCase c. If it’s safe to do so, turn on fl ashing hazard lights. 4. (HIGH MECHANISM) Was anyone thrown from the d. Stand safely away from any fuel, chemicals, or fumes. Entry. vehicle(s)? e. (Trapped by downed power lines) Do not leave the vehicle. ✱ Suspend questioning when necessary to give safety PDIs, and then ✱ DELTA-level codes return to sequence. • A new 77-D-7 Determinant Code has been added:wx ✱ “Motorcycle/ 5. Are there any obvious injuries? Notify appropriate agencies (law enforcement, EMS, electric). Vehicle vs. motorcycle.” The remaining DeterminantDLS Codes✱ have 6. Is fuel or fl uid leaking from the vehicle(s)? Link to R X-1 unless: g Caller Danger – Not Trapped S B-3 been7. Are renumbered. there any other hazards See involved? Figure 59. Person on Fire B-4 8. (HAZMAT) Do you know the warning placard numbers Danger Present – HAZMAT S D-1 o The 77-D-6 Determinant Descriptor has been Vehiclemodified on Fire to D-5 (chemical ID) of the hazardous materials? Stay on the Line Q X-2 9. Areremove any vehicles “motorcycle blocking traffi ”:c? “Vehicle vs. pedestrian/bicycleUrgent Disconnect.” See R X-3 Figure 59. Control Bleeding X-4 LEVELS # DETERMINANT DESCRIPTORS 4 M F H N O P Q CODES RESPONSES MODES E 1 Vehicle collision (on fi r e and occupants trapped) 77-E-1 54 1 HIGH OCCUPANCY vehicle (HIGH MECHANISM) 77-D-1 2 HIGH MECHANISM 77-D-2 D 3 MULTI-VEHICLE pile-up 77-D-3 4 Pinned (trapped) victim 77-D-4 5 Ejection 77-D-5 6 Vehicle vs. pedestrian/bicycle 77-D-6 7 Motorcycle/Vehicle vs. motorcycle 77-D-7 8 Vehicle vs. building 77-D-8 9 UNSTABLE vehicle 77-D-9 10 COMMERCIAL vehicle 77-D-10 Figure1 Injuries 59. Determinant with hazard Descriptors. Protocol 77. FPDS v7.0. 77-C-1 C © 22000–2018Fuel/Fluid PDC. leak 77-C-2 1 Injuries 77-B-1 Rationale:B 2 Unknown The types situation/ ofOther injuries codes seennot applicable in motorcycle collisions77-B-2 were different1 LOW MECHANISM from the types of injuries seen in collisions with77-A-1 A 2 No injuries with hazard 77-A-2 pedestrians1 Vehicle and blocking bicycles. traffi c These (no injuries changes and no hazard) better address these77- c-1 issues.c 2 No injuries and no hazard 77-c-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 • The new Rule 5 has been changed to send sinking vehicle calls from Protocol 72 to Protocol 81: “Sinking vehicles should be handled on Protocol 81.” Rationale: All calls reporting sinking vehicles and vehicles in floodwater are now handled on Protocol 81.

84 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL 78: Backcountry Rescue Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • A new Protocol 78: Backcountry Rescue has been added. This protocol provides more precise information for emergency crews on the location, weather situation, and type of equipment needed for backcountry rescues. In addition, there are several new definitions, including two new Special Definitions, several new suffixes, two new editable CEIs, and two new Description Essentials sections. See Figure 60.

78 BACKCOUNTRY RESCUE KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H E P 45 4j 1. What is your exact location/the exact location of the a. The fi re department is being sent. Stay on the line, and I’ll tell you emergency? exactly what to do next. 2. Can you give me any additional details about what b. (Not AVALANCHE) Don’t attempt to access or assist the trapped/ happened? injured person unless you think it’s safe to do so. 3. Is anyone sick or injured? c. Try to conserve your cell phone battery. If your cell phone has limited or low battery life left, let me know, and we will set up a time to call a. (Yes) How many? G you back. ✱ DELTA-level codes wx d. (1st party) If you are in a dangerous position and cannot self-rescue, 4. What is the number of people in the party? stay where you are and don’t move. 5. What is the current weather at the location? ✱ Follow department policy on backcountry incidents. 6. What is the elevation of the emergency? ✱ Notify appropriate search and rescue (SAR) teams. ✱ Try to obtain current/forecasted weather information for the 7. What equipment is available at the scene? incident area. 8. What level of outdoor/backcountry experience do you/they ✱ Try to obtain topography information for the incident area. have? ✱ Notify aircra resources early in the process, as necessary. DLS ✱ Link to R X-1 unless: g Caller Danger – Not Trapped S B-2 AVALANCHE C-1 HIGH ANGLE TERRAIN/INACCESSIBLE AREA C-2 Survival C-3 Stay on the Line Q X-2 Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 H W M B C CODES RESPONSES MODES 1 AVALANCHE (multiple trapped persons) 78-D-1 D 2 AVALANCHE (single trapped person) 78-D-2 3 Trapped/Injured in CREVASSE 78-D-3 54 4 Trapped/Injured in INACCESSIBLE AREA 78-D-4 54 5 Trapped/Injured in HIGH ANGLE TERRAIN 78-D-5 54 6 Cave/Abandoned mine 78-D-6 1 AVALANCHE (unknown number of trapped persons) 78-C-1 C 2 Injured in accessible area 78-C-2 54 3 Not injured in INACCESSIBLE AREA 78-C-3 4 Not injured in HIGH ANGLE TERRAIN 78-C-4 B 1 Unknown situation (investigation) 78-B-1 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 60. New Dispatch card. Protocol 78. FPDS v7.0. © 2000–2018 PDC. Rationale: Dispatchers were experiencing many of these types of calls and the previous version of the protocol wasn’t able to address these incidents well. This new protocol was created to better handle these types of calls, including sending any specialized teams or equipment that may be required.

© 2018 IAED 85 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE PROTOCOL 79: Lost Person Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • A new Protocol 79: Lost Person has been added. This protocol is designed to handle calls for both 1st party and 3rd party lost person situations. This protocol includes four new Description Essentials sections, several new suffixes, and two new Special Definitions. See Figure 61.

79 LOST PERSON KEY QUESTIONS (*1st party text) g J POST-DISPATCH INSTRUCTIONS C H E P 45 4j 1. What’s your name/the name of the missing person(s)? (1st party) 2. (1st party) Do you know approximately where you are? a. The fi re department is being sent. Stay on the line, and I’ll tell a. (No) Where did you start from/enter the area? you exactly what to do next. b. (Yes) Describe where you are right now. b. Stay at your current location. It’s important for you to remain 3. (3rd party) Where was the person(s) last seen? there while people are searching for you. c. Protect yourself from the weather (stay in the shade, out of the rain/ a. (Unknown) Do you know where s/he started from? snow/wind). 4. What was your/their intended destination? d. If you see or hear anybody, make yourself known or visible. 5. What was your/their intended route? e. If you need to change your location or somebody fi nds you, tell 6. I need to get your/their description… K me immediately. 7. I need to get a description of the clothing you/they are f. Try to conserve your cell phone battery. If your cell phone has wearing (especially colors)… limited or low battery life left, let me know, and we will set up a time to call you back. 8. Do you/they have any medical conditions? G rd 9. Is anyone sick or injured? (3 party) g. I’m notifying the proper agencies. Call us back if anything a. (Yes) How many? G changes or additional information becomes available. ✱ DELTA-level codes t 10. What equipment/supplies do you/they have? ✱ Follow department policy on lost persons. ✱ 11. Are you/they with a group? Notify appropriate search and rescue (SAR) teams. ✱ Try to obtain current/forecasted weather information for the a. (Yes) How many are in the group? search area. 12. (Vehicle involved) I need to get the vehicle description… M ✱ Try to obtain topography information for the search area. a. Where is the vehicle parked/located? ✱ Notify aircra resources early in the process, as necessary. 13. What time did you/they start? DLS ✱ Link to R X-1 unless: g 14. (1st party) What is the weather where you are? 3rd Party End 15. (3rd party) Do you know the weather where s/he is? Survival C-3 16. (Appropriate) What level of outdoor/backcountry Stay on the Line Q X-2 experience do you/they have? Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 W M B CODES RESPONSES MODES 1 COMPLEX TERRAIN with multiple sick/injured persons 79-D-1 54 D 2 COMPLEX TERRAIN with single sick/injured person 79-D-2 54 3 Multiple sick/injured persons 79-D-3 54 4 Single sick/injured person 79-D-4 54 5 COMPLEX TERRAIN 79-D-5 C 1 Lost person 79-C-1 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 61. New Dispatch card. Protocol 79. FPDS v7.0. © 2000–2018 PDC. Rationale: In many places, the fire department is responsible for search and rescue operations. Dispatchers were experiencing many of these types of calls and the previous version of the protocol wasn’t able to address these incidents well. This new protocol was created to better handle these types of calls, including sending any specialized teams or equipment that may be required.

86 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL 80: Outside Tank Fire Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • A new Protocol 80: Outside Tank Fire has been added. This protocol differentiates between size and type of storage tank and has several new Special Definitions to help the EFD determine which type of storage tank is involved. See Figure 62.

80 OUTSIDE TANK FIRE KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C 4q 4n P 45 4j 1. Tell me exactly what is burning. a. The fi re department is being sent. Stay on the line, and I’ll tell you exactly what to do next. 2. How many tanks are involved? b. Do not try to put the fi re out. 3. What size of tank is involved? c. Leave the area immediately and take others with you. (Leave the door open as you leave.) 4. Is the fi re threatening anything? d (LARGE tank) Move at least 3,000 feet (1,000 meters) away, uphill and ✱ All dispatch codes t toward the breeze if there is one. e (SMALL tank) Move at least 1,000 feet (300 meters) away, uphill and 5. Is anyone trapped or in immediate danger? toward the breeze if there is one. a. (Yes) How many? G f. (Tank i 5 gallons) Move at least 500 feet (150 meters) away, uphill and the breeze if there is one. b. (Yes) Exactly where are they/you located? toward ✱ 6. (Appropriate) Are there any electrical hazards? Determine a speci c, clear meeting point for the emergency crews. ✱ ( reatened roadway) Notify law enforcement. 7. Is the fi re spreading? ✱ Notify appropriate agencies. a. (Yes) What direction is the fi re spreading? ✱ Notify responders of electrical and other known hazards. 8. Is anyone injured? ✱ Provide responders with any known information about the location and number of people trapped/in danger. a. (Yes) How many? G DLS ✱ 9. Are there any hazardous materials involved? Link to R X-1 unless: g Caller Danger – Not Trapped S B-3 a. (Yes) Do you know the warning placard numbers Person on Fire B-4 (chemical ID)? Danger Present – HAZMAT S D-1 Stay on the Line Q X-2 Urgent Disconnect R X-3 Burn Treatment X-5 LEVELS # DETERMINANT DESCRIPTORS 4 T P A B D O R U V X Y CODES RESPONSES MODES 1 LARGE NATURAL/LP GAS storage tank 80-D-1 D 2 LARGE CHEMICAL storage tank 80-D-2 4q 3 LARGE FUEL storage tank 80-D-3 4 Refi nery/Tank farm fi r e 80-D-4 1 SMALL NATURAL/LP GAS storage tank 80-C-1 C 2 SMALL CHEMICAL storage tank 80-C-2 4q 3 SMALL FUEL storage tank 80-C-3 4 Extinguished fi re – LARGE tank (1st/2nd party) 80-C-4 5 Unknown situation (investigation) 80-C-5 1 Single NATURAL/LP GAS storage tank i 5 gallons/20 liters 80-B-1 B 2 Extinguished fi re – SMALL tank (1st/2nd party) 80-B-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 62. New Dispatch card. Protocol 80. FPDS v7.0. © 2000–2018 PDC. Rationale: Dispatchers were experiencing many of these types of calls and the previous version of the protocol wasn’t able to address these incidents well. This new protocol was created to better handle these types of calls, including sending any specialized teams or equipment that may be required.

© 2018 IAED 87 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE PROTOCOL 81: Sinking Vehicle/Vehicle in Floodwater Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • A new Protocol 81: Sinking Vehicle/Vehicle in Floodwater has been added. This new protocol is based on the former Protocol 72: Water Rescue/Sinking Vehicle/Vehicle in Floodwater and specifically handles sinking vehicle and vehicle in floodwater incidents. Many of the Key Questions and definitions have been taken directly from the former Protocol 72: Water Rescue/Sinking Vehicle/Vehicle in Floodwater, several new Key Questions have been added, and a new Rule and a new Sinking Vehicle classification section have been added. Water rescue incidents for persons or animals are handled on the new Protocol 72: Water/Ice/Mud Rescue. See Figure 63.

81 SINKING VEHICLE / VEHICLE IN FLOODWATER 81 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H E P 45 4j (Sinking vehicle) a. The fi re department is being sent. Stay on the line, and I’ll tell 1. What type of body of water is this? you exactly what to do next. 2. Are there any people in the water/ice? b. Listen carefully, this could be a very dangerous situation. Do a. (Yes) How many? not go in the water or out onto the ice. ✱ DELTA-level codes wx c. Let me know if people get out of the vehicle(s). 3. (Appropriate) How far from the shore/bank are they? ✱ Suspend questioning when necessary to give safety PDIs, and then 4. Are there any obvious injuries? return to sequence. a. (Yes) How many? G ✱ Notify dive team in accordance with local procedures. (Vehicle in fl oodwater) ✱ Determine a speci c, clear meeting point for the emergency crews. 1. How many vehicles are in the water? ✱ Provide responders with any known information about the location 2. What is the exact location of the vehicle? and number of people trapped/in danger. a. I need to get the vehicle description… M DLS ✱ Link to R X-1 unless: g 3. How many people are involved? Sinking Vehicle (caller inside) A-1 4. Are there any people in the water? Vehicle in Floodwater (caller inside) A-2 a. (Yes) How many? Person in Water A-4 5. Are there any obvious injuries? Stay on the Line Q X-2 a. (Yes) How many? G Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 M X Y CODES RESPONSES MODES

1 Sinking vehicle (people inside) 81-E-1 E 2 Vehicle in fl oodwater (threatened) 81-E-2

1 Sinking vehicle – COASTAL water rescue (people in water) 81-D-1 D 2 Sinking vehicle – INLAND water rescue (people in water) 81-D-2 3 Sinking vehicle – OCEANIC water rescue (people in water) 81-D-3

1 Multiple VEHICLES IN FLOODWATER (NON-THREATENED) 81-C-1 C 2 VEHICLE IN FLOODWATER (NON-THREATENED) 81-C-2 3 Sinking vehicle (no people reported inside) 81-C-3

For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 63. New Dispatch card. Protocol 81. FPDS v7.0. © 2000–2018 PDC. Rationale: The former Protocol 72: Water Rescue/Sinking Vehicle/Vehicle in Floodwater has been separated into two new protocols: Protocol 72: Water/Ice/Mud Rescue and Protocol 81: Sinking Vehicle/Vehicle in Water. Separating out these incidents into separate protocols allows for more appropriate Key Questions, PDIs, and Determinant Codes.

88 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL 82: Vegetation/Wildland/Brush/Grass Fire Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • A new Protocol 82: Vegetation/Wildland/Brush/Grass Fire has been added. This new protocol is designed to handle calls for large and small wildland and brush/grass fires. This protocol includes a new ECHO code for “Threatened/TRAPPED by WILDLAND fire,” two DLS links to the new Protocol G: Wildland Fire Hazards, and several new Special Definitions. See Figure 64.

82 VEGETATION / WILDLAND / BRUSH / GRASS FIRE 82 82 KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS (continued) C 4q E P 45 4j 1. Tell me exactly what is burning. c. (Evacuation order issued) Leave the area immediately and take 2. (Appropriate) What size of area is burning? others with you. Follow recommended evacuation routes. 3. Is the fi re threatening anything? d. Move away from the fi re path, if possible. ✱ DELTA- and CHARLIE-level codes t e. Do not try to put the fi re out. 4. Is anyone trapped or in immediate danger? ✱ Determine a speci c, clear meeting point for the emergency crews. a. (Yes) How many? G ✱ ( reatened roadway) Notify law enforcement. b. (Yes) Exactly where are they/you located? ✱ Notify appropriate agencies. 5. Is the fi re spreading? ✱ Notify responders of electrical and other known hazards. a. (Yes) What direction is the fi re spreading? ✱ Provide responders with any known information about the location 6. Is anyone injured? and number of people trapped/in danger.

a. (Yes) How many? G DLS ✱ 7. (HAZMAT) Do you know the warning placard numbers (chemical ID)? Link to R X-1 unless: g Caller Danger – Not Trapped S B-3 J POST-DISPATCH INSTRUCTIONS C 4q E P 45 4j Person on Fire B-4 a. The fi re department is being sent. Stay on the line, and I’ll tell Threatened/TRAPPED by WILDLAND fi r e (1st party) G-1 you exactly what to do next. Wildfi re Preparations G-2 b. (No evacuation order issued) If you feel you are in danger, Stay on the Line Q X-2 leave the area immediately and take others with you. Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 T P A O U V X Y CODES RESPONSES MODES E 1 Threatened/TRAPPED by WILDLAND fi r e 82-E-1 1 LARGE WILDLAND fi re, structures involved 82-D-1 2 LARGE WILDLAND fi re, structures THREATENED 82-D-2 D 3 LARGE WILDLAND fi r e 82-D-3 4 SMALL WILDLAND fi re, structures involved 82-D-4 5 SMALL WILDLAND fi re, structures THREATENED 82-D-5 6 LARGE BRUSH/GRASS fi re, structures involved 82-D-6 7 LARGE BRUSH/GRASS fi re, structures THREATENED 82-D-7 8 LARGE BRUSH/GRASS fi r e 82-D-8 9 SMALL BRUSH/GRASS fi r e , structures involved 82-D-9 1 SMALL WILDLAND fi r e 82-C-1 2 SMALL BRUSH/GRASS fi r e , structures THREATENED 82-C-2 C 3 SMALL BRUSH/GRASS fi r e 82-C-3 B 1 Unknown situation (investigation) 82-B-1 A 1 Extinguished fi re (1st/2nd party) 82-A-1 c 1 Controlled burn 82-c-1 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 64. New Dispatch card. Protocol 82. FPDS v7.0. © 2000–2018 PDC. Rationale: Many of the Key Questions on this new protocol were taken directly from Protocol 67: Outside Fire; however, this new protocol specifically handles calls for vegetation, wildland, brush, and grass fires rather than calls for things that are on fire outside. These calls require a different kind of response and equipment than other types of outdoor fires. This new protocol also helps in sending any specialized teams or equipment that may be required.

© 2018 IAED 89 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE PROTOCOL 83: Weather/Disaster Situations Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • A new Protocol 83: Weather/Disaster Situations has been added. This protocol is designed to assess and prioritize incidents during a disaster situation when the communication center is overwhelmed. There are several new definitions for this protocol, including three new Special Definitions. There are also new DLS Links to B-5 and B-6 for “Natural Gas Meter Shutoff” and “Propane (LP) Gas Shutoff” respectively. See Figure 65.

83 WEATHER / DISASTER SITUATIONS KEY QUESTIONS g J POST-DISPATCH INSTRUCTIONS C H E 46 45 4j 1. What type of incident is this? a. The fi re department is currently in disaster mode. I cannot tell Hurricane, Tornado, Earthquake, Flooding, you when the fi re department will get there. Wind, Snow/Blizzard, Hail/Ice/Freezing rain, b. (Compromised structure) Make sure that everyone is out of the MCI, Widespread power failure, Other building/structure and in a safe location. c. If it’s to where you are, . If not, to 2. Is anyone trapped? safer stay remain there move a safer location. a. (Yes) How many? G d. (Medical) If it’s safe to do so, try to fi n d transportation to the b. (Yes) Exactly where are they/you located? hospital/doctor. Call us back if you fi nd transportation. 3. Is anyone in immediate danger? DLS ✱ Link to R X-1 unless: g a. (Yes) What type of immediate danger are they/you in? Floodwaters A-6 b. (Yes) How many? G Caller Danger – Not Trapped S B-3 c. (Yes) Exactly where are they/you located? Person on Fire B-4 Natural Gas Meter Shutoff B-5 4. Is anyone injured? Propane (LP) Gas Shutoff B-6 a. (Yes) How many? G Danger Present – HAZMAT S D-1 5. (Appropriate) What type of building/structure is involved? Trapped in Confi ned Space/Structure a. Can you describe the extent of the damage? Collapse (1st party) D-2 Stay on the Line X-2 b. How many buildings/structures are involved? Q Urgent Disconnect R X-3 LEVELS # DETERMINANT DESCRIPTORS 4 X Y Z CODES RESPONSES MODES 1 MASS CASUALTY INCIDENT 83-D-1 D 2 ENTRAPMENT/TRAPPED 83-D-2 3 IMMEDIATE DANGER 83-D-3 4 CRITICAL INFRASTRUCTURE 83-D-4 C 1 NON-CRITICAL INFRASTRUCTURE 83-C-1 1 Medical problems 83-B-1 B 2 Stranded 83-B-2 3 Utility-related danger 83-B-3 46 A 1 Other situation 83-A-1 c 1 Referral 83-c-1 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 65. New Dispatch card. Protocol 83. FPDS v7.0. © 2000–2018 PDC. Rationale: Dispatchers were experiencing many of these types of calls and the previous version of the protocol wasn’t able to address these incidents well. This new protocol was created to better handle these types of calls, including sending any specialized teams or equipment that may be required.

90 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL A: Water Rescue Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • The first instruction on Panel A-1c has been changed to circumstantial text. See Figure 66. • The first two instructions on Panel A-2c have been changed to circumstantial text: “(Window) (Roll that window all the way down.)”; “(Door) (Open the door all the way.)”. Rationale: These instructions should only be given if the caller’s window is not already rolled down all the way. • The instruction on Panel A-1c to get “all the children out ahead of you” has been modified slightly to “Push all the children/ others out ahead of you.” See Figure 66. Rationale: To ensure that all passengers are out of the vehicle, the caller should assist in getting all other passengers out of the vehicle before they exit the vehicle.

A WATER RESCUE DLS/WATER RESCUE 1 Sinking Vehicle (Caller Inside) 1a Break Window 1b Try Again to Break Window Stay calm and listen carefully so that I can Move into the backseat, where you need to Is there anything else around that is heavy help you get out. I will tell you exactly what try to break a rear side window. and hard? (Check your glove compartment, to do next. • Do you have a hammer, center punch, console, and under your seats.) Have everyone release their seat belts and or anything heavy and hard to break the (Yes) Use this object and hit a side unlock the doors. window with? window near the bottom corner,

a closest to the front of the vehicle. • Can you open a rear side window all the No 1b way? (No) Lie down on your back and use (Yes) Use this object and hit a side both feet together to kick a rear (If you have electric windows, make sure window near the bottom corner, side window near the bottom corner, your key is on.) closest to the front of the vehicle. closest to the front of the vehicle. Yes a 1c • Did you break the window? • Did you break the window? • (No) Can you open a front side window (Yes) Clear all of the glass out of the (Yes) Clear all of the glass out of the all the way? window opening. Yes a 1c window opening. Yes a 1c Yes a 1c No a 1a No a 1b No a 1e 1c Exit Vehicle 1d Caller Cannot Swim 1e Vehicle Underwater (Roll that window all the way down.) You have to get out of the car now. You At some point, your phone may stop working, can hang onto the car or climb to the roof. so I’m going to tell you exactly what to do • Are there any children or anyone else who If the car sinks from under you, kick your next. needs assistance with their seat belts? legs and paddle with your hands and arms Your car is going to continue to fi ll with (Yes) Starting with the oldest, help them towards your destination. water. Just before the water covers your undo their seat belts and have them head, take a deep breath. get out through the open window. Once you are completely underwater, you Push all the children/others out should be able to open a door and get to the ahead of you. surface. Keep trying to open the door. If it won’t open, try to break a side window out Get out of the vehicle now and swim to the and follow the bubbles to the surface. nearest shore. If you need to, you can hold (Vehicle not completely submerged) on to the fl oating vehicle until you catch Look again for an object that is your breath and determine where to swim. heavy and hard. (Check your glove Caller cannot swim a 1d compartment, console, and under End End your seats.) End For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615

Figure 66. Panels 1–1e. Protocol A. FPDS v7.0. © 2000–2018 PDC. • A new Panel A-1d “Caller Cannot Swim” has been added. The Rules section has been removed to make room for this new panel. See Figure 66. o A new panel director on Panel A-1c has been added: “Caller cannot swima1d.” See Figure 66.

© 2018 IAED 91 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE o The former Panel A-1d has been reassigned to Panel A-1e. The “No” panel director on Panel A-1b has been updated to reflect this change. See Figure 66. Rationale: Dispatchers were experiencing callers who could not swim and needed to be given additional instructions on what to do to safely escape a sinking vehicle. The former Panel A-1d was updated to Panel A-1e and all panel directors were updated appropriately to reflect these changes. • The title for Panel A-6 has been changed from “Flood” to “Floodwaters.” • The text in Panel A-6 “Floodwaters” has been updated to include additional instructions for the caller. Rationale: Floodwaters is a more accurate and clear term and will thereby reduce caller confusion. New instructions will help callers in floodwater situations.

PROTOCOL B: Building Evacuation and Health/Life Safety Multi-Protocol Changes affecting this protocol: H Changes affecting only this protocol: • Former Protocol B: Fire and Hazards Rescue has been redone and is now called Protocol B: Building Evacuation and Health/Life Safety. See Figure 67. o New Panels 1 and 1a have been added. These new panels give instructions on how to evacuate a building or structure that is on fire. See Figure 67. o The former Panel 1 has been changed to Panel 2 and has been modified to include two new questions and several new instructions for a 1st party caller trapped in a building fire. See Figure 67.

92 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS

B BUILDING EVACUATION AND HEALTH / LIFE SAFETY BUILDING EVACUATION AND HEALTH/LIFE SAFETY 1 J Building/Structure Evacuation (1st Party) HEAVY Smoke 2 J Trapped in Building Fire (1st Party) Make sure you have a you and (HIGH LIFE HAZARD/HIGH RISE/COMMERCIAL/ The caller is unable to see closed door between the or . INDUSTRIAL/Multi-dwelling) If you have a objects through the smoke. flames smoke peephole, look through it and tell me if you can Stay low to the floor. see any flames or smoke outside the door. Academy Policy • Exactly where are you located? No fl ames & No smoke a 1a • How many people are with you? Flames a 2 The International Academy • (Smoke) Can you see through the smoke? of EFD considers any ✱ Notify IC of location and number of occupants. Yes a 1a situation necessitating If you have access to a bathtub or sink, fill it with the provision of these No a 2 water to soak towels and cloths. The water can also instructions to be an all of the be used to put out small fires. (No peephole/Residential single) Feel doors extremely High Risk- that go out of the room with the back of your hand. Cover the cracks in the doors with wet clothes, Inherent Situation Case • Are they hot or warm? towels, cloths, drapes, or anything else that is readily Yes a 2 (HiRISC) and believes that available. the trained EFD (or their (No) Brace your body against the door while Cover the air vents, if needed. staying low to the floor. Slowly open the agency), making a good- door. Tell me if you can see any flames or faith attempt to provide Do not break any windows. If air is needed, open the smoke outside the door. these instructions, should window just enough to breathe. No fl ames & No smoke a 1a not be held responsible for If you can open a window slightly, hang a sheet or any bad outcomes. This a blanket out the window to help the firefighters Flames a 2 you. • (Smoke) Can you see through the smoke? should not be considered (responders) find a legal interpretation, but Make yourself known to the firefighters (responders) Yes a 1a a strong official opinion of when they arrive – wave, call out to them, yell for help. No a 2 the Council of Standards • What is the best entrance of the building to get to 1a Exit Building/Structure and Board of Trustees of you? Take your keys with you, stay low to the floor, go the IAEFD. to an exit, and leave the building. Do not use the • Do you or anyone else require a walker or elevator. Use the stairwell instead. Once you get wheelchair, or is anyone bedridden (immobile)? out of the building/structure, make yourself known ✱ to the firefighters (responders) when they arrive. Notify IC of best entrance to access trapped If you encounter flames or HEAVY smoke on your persons and if occupants are immobile. way out, immediately return to your apartment/ Tell me immediately if flames or HEAVY smoke enter office/room and close the door. Call us back if you the room you’re in or if the heat becomes unbearable. can’t take the phone with you. Unable to exit a 2 Flames/HEAVY smoke/Unbearable heat a 2a Stay on the line a X-2 Stay on the line a X-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 67. Panels 1–2. Protocol B. FPDS v7.0. © 2000–2018 PDC. o A new definition for HEAVY Smoke has been added. See Figure 67. o A new panel director to the new “Fire/HEAVY Smoke/ Heat in Room” Panel has been added to the new Panel 2 “Trapped in Building Fire (1st Party). The director “Return to sequence” has been removed. See Figure 67. o New Panels 2a–2i have been added to provide instructions to 1st party callers trapped in a building fire on how to escape through a window or, if necessary, how to smash a hole in a wall to escape. o New Panel 5 “Natural Gas Meter Shutoff” and Panel 6 “Propane (LP) Gas Shutoff” have been added. Rationale: Waiting for fire crews or specialty crews to arrive on scene in these types of incidents could be hazardous to the caller. These new panels provide callers with important safety and survival instructions that may help save their lives when faced with being trapped in a building fire, when a person is on fire, or when there is a gas leak. • Panels 4-8 have been removed and can now be found on new Protocol D: USAR/Vehicle and Other Hazards.

© 2018 IAED 93 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE o Former Panels 2 and 3 have been changed to Panels 3 and 4 respectively. Rationale: Specialty safety teams are required for these types of incidents. These instructions were moved to this new protocol as Protocol D: USAR/Vehicle and Other Hazards and were designed to provide callers with basic instructions of what they should or should not do until specialized teams trained to handles these kinds of incidents arrive.

PROTOCOL C: Backcountry Hazards Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • A new Protocol C: Backcountry Hazards has been added. Panels 1–1d include instructions for AVALANCHE rescue. Panel 2 provides instruction for HIGH ANGLE TERRAIN or INACCESSIBLE AREA rescue situations. Panels 3 and 3a provide instructions for how to survive in the backcountry. See Figure 68.

C BACKCOUNTRY HAZARDS BACKCOUNTRY HAZARDS 1 J AVALANCHE Danger Awareness 1b Probing You need to try to pinpoint the location where ✱ Probe the area where the person is likely to be with an Scenes involving avalanche probe. If avalanche probes are not available, the person is buried. If you were able to maintain dangerous physical ski poles may be used instead but are not as effective. visual contact with the person as the avalanche conditions, assailants, Probe areas where the greatest amount of snow was happened, you may have a good idea where they HAZMAT, or fire can deposited first. are buried. change rapidly for the (Beacon signal detected) Use avalanche probes to the area where the . Scan the surface of the snow. Quickly look for any worse. EFDs should probe signal is strongest reassess often, and should (Beacon not used/signal not detected) Begin sign of the person. Sometimes a ski tip or article not hesitate to advise the probing where you last saw the person and move of clothing will be just above the surface. If the caller to get away (or attain downhill from there. person was carrying an avalanche cord, look for a safer location), if it’s safe Tell me when you locate someone. that. to do so, whenever their Found person a 1c Before moving to the debris field, assess the slope safety is in reasonable Not safe a X-2 and possibility of further avalanche. Only go to the doubt, and then to call back 1c Found Person from a safe location. buried person if you think it can be done safely. Once the person is found with a probe strike, mark the • Can you see anything? ✱ Any substance at a scene person’s location by leaving the probe in the snow as a guide. Note the of burial. Yes a 1d that may pose a HAZMAT depth a 1d (No) Was anyone using a beacon? threat should be treated Not safe a X-2 as such, with the EFD a 1d Digging Yes 1a providing appropriate PDIs No a 1b on the HAZMAT protocol. Immediately start digging the buried person out. If no shovels are available, use snowboards, skis, or Not safe a X-2 anything else that can help you quickly remove snow. 1a Beacon Search Start digging downhill from the probe or found item. Do a beacon search. Turn beacons to receive and Clear snow to the sides and throw the snow downhill. search for a signal to try to pinpoint the location. When you reach the person, uncover the head and chest immediately and clear the mouth and nose. • Can you detect a signal? (Multiple persons buried) Do not dig individual No a 1b people out completely. Only dig out head and (Yes) Quickly move in the direction in which chest initially so the person can breathe, and then the signal is strongest. If the signal move on to the next person. Once all persons are weakens, go the opposite direction. breathing, more complete uncovering can be done. Follow the signal as long as it keeps Multiple/No victims found – Beacons used a 1a getting stronger until you can pinpoint Multiple/No victims found – No beacons a 1b the person’s location. a 1b All victims uncovered a X-2 Not safe a X-2 Not safe a X-2 For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 68. Panels 1–1d. Protocol C. FPDS v7.0. © 2000–2018 PDC. Rationale: Dispatchers were experiencing many of these types of calls and the previous version of the protocol didn’t have adequate instructions to help callers in these types of incidents. This new protocol was created to provide callers with important safety and survival instructions that may help save their lives when facing backcountry hazard incidents. 94 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL D: USAR/Vehicle and Other Hazards Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • A new Protocol D: USAR/Vehicle and Other Hazards has been added. See Figure 69. • Former Panels B-4, B-5, B-6, B-7, and B-8 have been moved from Protocol B: Building Evacuation and Health/Life Safety to Protocol D: USAR/Vehicle and Other Hazards and are now Panels D-1, D-2, D-3, D-7, and D-8 respectively. See Figure 69. Rationale: Specialty safety teams are required for these types of incidents. These instructions were moved to this new protocol as Protocol D: USAR/Vehicle and Other Hazards and were designed to provide callers with basic instructions of what they should or should not do until specialized teams trained to handles these kinds of incidents arrive. • A portion of the last instruction on Panel D-1 has been modified slightly from “get the Material Safety Data Sheets (MSDS)” to “get the Safety Data Sheets (SDS).” See Figure 69. Rationale: This change reflects the most current terminology used by OSHA. D USAR / VEHICLE AND OTHER HAZARDS USAR/VEHICLE AND OX-CTHERARD HAZARDS 1 9h Danger Present – HAZMAT Danger Awareness 3 J Trench (Collapse/Rescue) (Inside or near hazardous place) If it’s safe to do so, ✱ Order anyone else still in the trench to get out of it Scenes involving immediately because of the danger of secondary leave the contaminated area, but not the scene. dangerous physical collapse. (1st party) If you are contaminated with chemicals, conditions, assailants, If it’s safe to do so, order all heavy equipment in the don’t touch anything. HAZMAT, or fire can area, except for ventilation devices, to be shut down to reduce vibrations that may cause a secondary (2nd party) If anyone is contaminated with chemicals, change rapidly for the collapse. don’t touch her/him. worse. EFDs should Order all vehicles to keep at least 150 feet (45 meters) away. reassess often, and should (Hazards present) If it’s safe to do so, keep all Do not allow any hand tools or objects in the trench to not hesitate to advise the be removed. They may serve as clues to the location of affected people isolated and at the scene. caller to get away (or attain the trapped person(s). Do not enter/re-enter any hazardous or dangerous a safer location), if it’s safe Fire department personnel will want to talk to the site areas. to do so, whenever their foreman. Please have someone locate him or her. Do not use any open fl ame or anything that could safety is in reasonable Have someone constantly maintain direct sight of the person or the last spot s/he Return to sequence cause a spark. doubt, and then to call back was seen. a Do not use, turn on, or turn off any additional from a safe location. Stay on the line X-2 4 J Person Trapped in Vehicle Trunk electrical devices. ✱ Any substance at a scene • Does your vehicle have a trunk release? that may pose a HAZMAT (Appropriate) If it’s safe to do so, get the Safety (This can be a push button on the key fob or a release Data Sheets (SDS) for the emergency crew. threat should be treated button inside the vehicle on the driver’s side.) Return to sequence as such, with the EFD (Yes) Use the trunk release. Tell me if it worked. providing appropriate PDIs a Trunk open a 4d Routine disconnect X-1 on the HAZMAT protocol. Stay on the line a X-2 No/Trunk not open a 4a 2 J Trapped in Confined Space/Structure 4a Open Trunk Remotely Collapse (1st Party) • Can the trunk be opened remotely (OnStar, phone app, etc.)? • Where are you located? (Yes) Open the trunk remotely. Tell me if it worked. Trunk open a 4d • What can you see? No/Trunk not open a 4b • What can you hear? 4b Find Trunk Release • Are there any other dangers present? (Instruct the trapped person to) Find the trunk release Make as much noise as you can to help us fi nd (vehicles year 2002 and later). This can be a glow-in-the-dark you. If you can do it without making a spark, fi n d an handle located near the trunk latch. It can also be a cord, button, toggle switch, or handle that does not glow. Use object and tap on the walls, pipes, or anything else. the release to open the trunk. Tell me if it worked. Return to sequence Trunk open a 4d Stay on the line a X-2 a Protected by U.S. Patents 8,417,533; 9,319,859. No release/Trunk FPDSnot® open v7.0, NAE, 1806154c For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 4c No Trunk Release/Trunk Not Open Academy Policy 7 2 Bomb/Potential Explosives • Can you exit the trunk through the back seat? The International Academy Do not touch or approach the device. Some cars have back seats that fold down. of EFD considers any Leave the immediate area where the device is • (No) Can you push or kick the seats down? situation necessitating located. (No) Locate a tire iron (under trunk carpet) the provision of these If you can, keep some kind of solid shield between or other tool and try to pry the latch instructions to be an yourself and the device. open. extremely High Risk- If it’s safe to do so, keep all bystanders away from (Yes) Exit the trunk through the back seat and Inherent Situation Case the area. exit the car. a 4d (HiRISC) and believes that Do not use, turn on, or turn off any additional 4d Wait for Responders the trained EFD (or their electrical devices. agency), making a good- (Trunk open) Exit the trunk. (Not evacuating) I’ll stay on the line with you as Wait for the responders to arrive. Return to sequence faith attempt to provide these instructions, should long as I can. Don’t hang up the phone, even Stay on the line a X-2 when the responders arrive. not be held responsible for Return to sequence 5 J Vehicle on Fire any bad outcomes. This Stay on the line a X-2 FigureDo not 69 try. to Panels put the fire 1-4d. out. Protocol D. FPDSshould v7.0. not be © considered 2000–2018 PDC. Do not try to get back in the vehicle to get a legal interpretation, but 8 9h Suspicious Package (Suspected Contamination) personal items. a strong official opinion of Do not touch or approach the package/letter/item. Move at least 100 feet (30 meters) away from the the Council of Standards Leave the immediate area where the item is located, © 2018 IAED and Board of Trustees of but not the scene. 95 vehicle and the general area. Return to sequence the IAEFD. If it’s safe to do so, close and isolate all rooms (areas) Stay on the line a X-2 exposed to the item. 6 J Electrical Wires in Contact with Vehicle on Fire Ask an unexposed person to shut down the Jump clear of the vehicle so that you do not touch ventilation system. any part of the vehicle and the ground at the same If it’s safe to do so, keep all bystanders away from time. the area. Jump as far as possible away from the vehicle with Keep any exposed people in the general area, both feet landing on the ground at the same time. but keep them away from the item and any other Once clear of the vehicle, shuffle away with both unexposed people to avoid further contamination. feet on the ground, or hop away with both feet Have all exposed persons wash their hands with landing on the ground at the same time. soap and water. Once clear of the downed power line, stay Make a list of exposed persons who are no longer 300 feet (90 meters) away. Return to sequence at the scene. Return to sequence Stay on the line a X-2 Stay on the line a X-2 D USAR / VEHICLE AND OTHER HAZARDS USAR/VEHICLE AND OTHER HAZARDS CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE • A new instruction has been added at the end of Panel D-3: “Have someone constantly maintain direct sight of the person or the last spot s/he was seen.” See Figure 69. Rationale: If anything at the scene changes or something happens to the person before responders have arrived, the responders need to be made aware of those changes. This instruction lets the caller know that they need to watch carefully for any changes so that they can let the responders know when they arrive. • New panels 4–4d have been added to provide callers with instructions on howProtected to by U.S. helpPatents 8,417,533; someone9,319,859. who is trapped in the FPDS® v7.0, NAE, 180615 4c No Trunk Release/Trunk Not Open Academy Policy 7 2 Bomb/Potential Explosives trunk of a vehicle. See• Can you Figure exit the trunk through69. the back seat? The International Academy Do not touch or approach the device. Some cars have back seats that fold down. of EFD considers any Leave the immediate area where the device is • (No) Can you push or kick the seats down? situation necessitating located. • A new panel for “Vehicle(No) Locate on a tireFire iron (under” hastrunk carpet) been the provision added of these asIf Panelyou can, keep D-5. some kind of solid shield between or other tool and try to pry the latch instructions to be an yourself and the device. See Figure 70. open. extremely High Risk- If it’s safe to do so, keep all bystanders away from (Yes) Exit the trunk through the back seat and Inherent Situation Case the area. exit the car. a 4d (HiRISC) and believes that Do not use, turn on, or turn off any additional 4d Wait for Responders the trained EFD (or their electrical devices. • A new panel for “Electrical Wires in Contactagency), with making a good- Vehicle on (Trunk open) Exit the trunk. (Not evacuating) I’ll stay on the line with you as Wait for the responders to arrive. Return to sequence faith attempt to provide Fire” has been added as Panel D-6. See Figurethese instructions, 70. should long as I can. Don’t hang up the phone, even Stay on the line a X-2 when the responders arrive. not be held responsible for Return to sequence 5 J Vehicle on Fire any bad outcomes. This Stay on the line a X-2 Do not try to put the fire out. should not be considered Do not try to get back in the vehicle to get a legal interpretation, but 8 9h Suspicious Package (Suspected Contamination) personal items. a strong official opinion of Do not touch or approach the package/letter/item. Move at least 100 feet (30 meters) away from the the Council of Standards Leave the immediate area where the item is located, and Board of Trustees of but not the scene. vehicle and the general area. Return to sequence the IAEFD. If it’s safe to do so, close and isolate all rooms (areas) Stay on the line a X-2 exposed to the item. 6 J Electrical Wires in Contact with Vehicle on Fire Ask an unexposed person to shut down the Jump clear of the vehicle so that you do not touch ventilation system. any part of the vehicle and the ground at the same If it’s safe to do so, keep all bystanders away from time. the area. Jump as far as possible away from the vehicle with Keep any exposed people in the general area, both feet landing on the ground at the same time. but keep them away from the item and any other Once clear of the vehicle, shuffle away with both unexposed people to avoid further contamination. feet on the ground, or hop away with both feet Have all exposed persons wash their hands with landing on the ground at the same time. soap and water. Once clear of the downed power line, stay Make a list of exposed persons who are no longer 300 feet (90 meters) away. Return to sequence at the scene. Return to sequence Stay on the line a X-2 Stay on the line a X-2 FigureD USAR 70. /Panels VEHICLE D-5AND OandTHER D-6. HAZARDS USAR/VEHICLE AND OTHER HAZARDS Protocol D. FPDS v7.0. © 2000–2018 PDC. Rationale: Dispatchers were experiencing many of these types of calls and the previous version of the protocol didn’t have adequate instructions to help callers in these types of incidents. These new panels were created to provide callers with important safety and survival instructions that may help save their lives when facing these types of incidents.

96 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS PROTOCOL F: Tunnel Fire Multi-Protocol Changes affecting this protocol: W Changes affecting only this protocol: • Protocol C: Tunnel Fire has been changed to Protocol F. Panels 1–6 include instructions for various tunnel fire situations. See Figure 71. Rationale: The PAIs were reordered because of the addition of several new PAIs.

Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 1 J Type of Tunnel/Caller Location Tunnel Fires 4 Train ✱ • What type of tunnel is involved? Smoke, heat, and fire Activate the emergency alarm (lever or button). will accumulate faster in a • Exactly where are you located? tunnel due to the lack of • Do you have contact with railroad personnel? • Are you in the ? openings. smoke No a 5 ✱ During a tunnel Caller trapped in tunnel fi re a 6 emergency, people often (Yes) Stay calm and follow their instructions. Not trapped – in Train a 4 must be their own first Call us back if anything changes. Not trapped – in Vehicle a 2 rescuers and must react End correctly within a few 2 Vehicle minutes to survive. 5 Train – No Contact with Railroad Personnel Stay calm and I will tell you exactly what to do next. Tunnel Fire Rule (No smoke present) Stay calm. Help is being sent. I’ll stay on the line with you as long as I can. If Do not lock your vehicle. ✱ The EFD must weigh the facts of each situation, you see smoke/fire or if anything changes, tell Leave the key in the ignition. Firefighters (responders) as conditions may me immediately. may need to move your vehicle later. change rapidly, and must Stay on the line a X-2 If it’s safe to do so, leave your vehicle. navigate among the most appropriate advice items in (Smoke present) Carefully exit the car. Watch for a this protocol. 3 power lines, electrified rails, oncoming trains, 3 Exit Tunnel Tunnel Escape Problems and other obstacles. ✱ Decreasing orientation, (In the smoke) Stay low. a visibility, and/or breathable 3 Carefully get to an outside wall and follow it to the air. 6 Caller Trapped in Tunnel Fire closest emergency exit or tunnel opening. Move ✱ Inability to locate tunnel Activate the alarm. away from the smoke/fire and toward the breeze exit or no exit found. if there is one. Take others with you (and close the ✱ Walking on or near (Shelter in place) emergency door as you leave). active railways or energized • Close the door. third rails. • the in the doors with clothes, If you exit into another tunnel, stay close to the Shelter in Place Cover cracks wall and carefully make your way to the tunnel coats, or anything else that is readily available. ✱ Shelter in place means opening. to take shelter where you • Do not roll down windows or break the glass. Do not enter/re-enter any hazardous or dangerous are, whether in a building, room, or vehicle. Stay areas. Stay clear of oncoming traffic. If it’s safe to where you are until you a D-2 do so, guide the emergency crews to the general are told it’s safe to leave or area. End responders contact you. F TUNNEL FIRE DLS/TUNNEL FIRE RESCUE Figure 71. Panels 1-6. Protocol F. FPDS v7.0. © 2000–2018 PDC.

PROTOCOL G: Wildland Fire Hazards Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • A new Protocol G: Wildland Fire Hazards has been added. Panels 1–1g provides instructions for what to do when threatened or trapped by a wildland fire. Each panel’s instructions are different based on where the caller is located when they become threatened or trapped by a wildland fire. Panel 2 provides instructions on how to prepare for a wildfire. A new definition for HEAVY Smoke and new Academy Policy and Danger Awareness CEI sections have also been added. See Figure 72.

© 2018 IAED 97 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE

G WILDLAND FIRE HAZARDS WILDLAND FIRE HAZARDS 1 J Threatened/TRAPPED by WILDLAND HEAVY Smoke 1c Move to Other Building Fire (1st Party) The caller is unable to see Go to the other building and take everyone with • Can you leave the area? objects through the smoke. you. (Yes) Leave the area immediately and take Stay inside the building as long as you can. others with you. Follow recommended Close all outside windows and doors. evacuation routes. Academy Policy Tell me immediately if flames or HEAVY smoke End enter the building. • (No) What is your exact location? The International Academy of EFD considers any Keep close to an exit. In building a 1a situation necessitating a a Flames/HEAVY smoke in building 1d Outside 1b the provision of these a a In vehicle 1g instructions to be an Stay on the line X-2 1a In Building extremely High Risk- 1d Outside – No Water or Structure Stay inside the building as long as you can. Inherent Situation Case • Is there a cave, barren crevice, drainage pipe, or (HiRISC) and believes that Close all outside windows and doors. underground hole nearby? the trained EFD (or their No a 1e Tell me immediately if flames or HEAVY smoke agency), making a good- enter the building. (Yes) Lie face down, stay low, and curl up. faith attempt to provide Cover any exposed skin and your head Keep close to an exit. these instructions, should and face. Do not wet your clothing. Hold not be held responsible for your breath and keep your eyes closed if Flames/HEAVY smoke in building a 1b any bad outcomes. This should not be considered the fire passes over you. Stay on the line a X-2 End 1b Outside a legal interpretation, but a strong official opinion of 1e Outside – No Below Ground Refuge • Is there a pond, lake, or pool nearby? the Council of Standards • Is there a green grassy area (large lawn) or dirt, (Yes) Go get in the pond/lake/pool. Stay in the and Board of Trustees of concrete, or asphalt area nearby without pine the IAEFD. water until the flames pass over. You trees or other debris that may burn? No a 1f may have to duck under the water if the fire passes over you. (Yes) Lie face down and flat on the ground in a End low spot if possible. Cover any exposed • (No) Is there another building or house (not skin and your head and face. Do not wet shed or storage building) nearby that’s not your clothing. Hold your breath and keep threatened? your if the fire Yes a 1c eyes closed passes over you. No a 1d End For use under FPDS® license agreement only. © 2000–2018 Priority Dispatch Corp. All rights reserved. FPDS® v7.0, NAE, 180615 Figure 72. Panels 1-1e. Protocol G. FPDS v7.0. © 2000–2018 PDC. Rationale: Dispatchers were experiencing many of these types of calls and the previous version of the protocol didn’t have adequate instructions to help callers in these types of incidents. This new protocol was created to provide callers with important safety and survival instructions that may help save their lives when facing wildland fire incidents.

PROTOCOL X: Case Exit Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • The instruction on Panel X-1 and X-2 to “Assign someone to guide the emergency crews to the general area” has been changed to “Meet the firefighters (responders) in a safe location.” See Figure 73. Rationale: In most situations, it is unnecessary to have someone guide the fire department to the general area of the fire. This new instruction also allows the officer-in-charge to gather important scene information like if there are people still inside the structure.

98 © 2018 IAED FPDS v7.0 UPDATE CHANGES TO INDIVIDUAL PROTOCOLS X CASE EXIT X-CARD 1 R Routine Disconnect Stay on the Line 3 R Urgent Disconnect If it’s safe to do so: ✱ Consider staying on I need to hang up now (to take another call). • Keep all bystanders away from the area. the line with the caller (as If it’s safe to do so, keep all bystanders away from long as doing so does not • Meet the fi refi ghters (responders) in a safe the area. threaten or jeopardize the location. Do not approach or enter any hazardous or caller’s safety in any way) in dangerous areas. the following situations: (Appropriate) Do not approach or enter any If anything worsens in any way, call us back hazardous or dangerous areas. • Child callers • Fire or HAZMAT incidents immediately for further instructions. (Always) I’m going to let you go now. • Mass casualty incidents End Help is on the way. • Suicide attempts If anything worsens in any way, call us back • Trapped caller or people immediately for further instructions.

End 2 Q Stay on the Line I’ll stay on the line with you as long as I can. If it’s safe to do so: • Keep all bystanders away from the area. • Meet the fi refi ghters (responders) in a safe location. (Appropriate) Do not approach or enter any hazardous or dangerous areas. (Always) If anything worsens in any way, just let me know. Tell me when the fi refi ghters (responders) get there.

Routine disconnect a 1 Urgent disconnect a 3 ForFigure use under FPDS73®. licensePanels agreement 1-2 only. and© 2000–2018 the Priority Stay Dispatch on Corp. the All rights Line reserved. CEI section. FPDS® v7.0, NAE, 180615 Protocol X. FPDS v7.0. © 2000–2018 PDC.

• The CEI text has been modified slightly from “ . . . (as long as doing so does not threaten or jeopardize the caller’s safety in any way) to obtain information for:” to “ . . . (as long as doing so does not threaten or jeopardize the caller’s safety in any way) in the following situations:.” See Figure 73. Rationale: This modification was made to clarify in which situations the dispatcher should consider staying on the line with the caller. • A new panel for “Control Bleeding” has been added as Panel X-4. See Figure 74. • A new panel for “Burn Treatment” has been added as Panel X-5. See Figure 74. o A new CEI section has been added: “Burn Care Axioms.” See Figure 74.

© 2018 IAED 99 CHANGES TO INDIVIDUAL PROTOCOLS FPDS v7.0 UPDATE Protected by U.S. Patents 8,417,533; 9,319,859. FPDS® v7.0, NAE, 180615 4 J Control Bleeding Burn Care Axioms 5 J Burn Treatment (Tourniquet already applied) Do not remove the ✱ Pediatric patients or (Heat or Fire) tourniquet. Let the paramedics (EMTs) handle it. patients with large burns If it’s safe to do so: If it’s safe to do so: may develop hypothermia • Cool the burn for up to 10 minutes with water. • I’m going to tell you how to stop the bleeding. when exposed to prolonged Listen carefully to make sure we do it right. cooling with water. (Chemical) • Get a clean, dry cloth or towel and place it right ✱ Use caution when If it’s safe to do so: on the wound. Press down fi rmly and don’t lift it cooling burns in cold • Flush the area with a lot of water until help up to look. climates or areas with arrives. • If it keeps bleeding, you’re probably not pressing prolonged response times. • Avoid contact with the chemical or runoff. hard enough. Remember, keep fi rm, steady pressure on the wound. Routine disconnect a 1 • Avoid direct pressure on the wound if there are Stay on the line a 2 visible fractured bones or embedded foreign Urgent disconnect a 3 objects.

Routine disconnect a 1 Stay on the line a 2 Urgent disconnect a 3 Figure 74. Panels 4 and 5. Protocol X. FPDS v7.0. © 2000–2018 PDC. Rationale: Due to the types of events that fire responders are called to, burns and injuries with severe bleeding may occur frequently. These new panels are basic care instructions that the caller can follow which may help save a life before the fire department arrives at the scene.

CASE EXIT LegendX of Symbols (Cardset Only) X-CARD Multi-Protocol Changes affecting this protocol: None Changes affecting only this protocol: • The title for the “Essential Information” section has been

Protected by U.S. Patents 8,417,533; 9,319,859. changed to “Description Essentials.” SeeFPDS® v7.0,Figure NAE, 180615 75. Non-Linear Response Levels Notifi cations Rationale: This text4j Police was changed45 EMS to better match the language 4n Electrical 43 Bomb Squad CAPABILITYused in the Medical and Police disciplines. c SINGLE MULTIPLE 4q HAZMAT 46 Gas Utility Description Essentials Z Aircraft Equipment/Supplies M Vehicle Subject’s Outdoor/ COLD f Boat/Vessel Backcountry

IME A C Watercraft in Distress Experience L T Train and Rail Lost Person ETHODOLOGY K EGEND 2 Explosive Device Clothing M }{ Suspicious Package ESPONSE R

FigureDirectors 75 .& Description Warnings Essentials. Legend ofv Symbols. Verify FPDS v7.0. © 2000–2018 PDC. OF

B D 7 Critical EFD Information S YMBOLS HOT g Shunt, Go To D ETERMINANT • New symbols forJ Clothing,Go to PDIs, then Equipment/Supplies, DLS Links Subject’s 4 Add Suffi x to Determinant Code D In establishing local routine vs.Outdoor/Backcountry emergency E t Send &Experience, return to questioning and Lost Person have been response assignments to match each FPDS Send, PDIs/DLS, & return to questioning code, consider the following: xw added to the “Description Sinking Vehicle/Vehicle Essentials in Floodwater” section. See Figure 75. 1. Will time make a difference in the outcome? h9 Scene Safety ESPONSE Rationale: ManyR of Routine the Disconnectnew protocols included new Description

R 2. How much time-leeway exists for that type of problem? R Urgent Disconnect 3. How much time can be saved driving in lights-and-siren Essentials as partQ ofStay the on the Additional Line Information section. These mode? g Less than All actual response assignmentsnew and emergency Description modes h Essentials Greater than required new symbols. are predetermined by local Fire & Emergency Services i Less than or equal to Administration. • The symbol for “Sendj Greater &than go or equal to PDIs”to has been removed. TheThe INTERNATIONAL NATIONALRationale: ACADEMY This ACADEMY symbol Fire Fire isProtocol not Protocol used in the FPDS Protocol.

100 © 2018 IAED

NAE version 7.0 7.0

FPDS v7.0 FULL VERSION UPDATE

Over 200 New Changes

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© 2018 IAED *F-NAE-UG-V7.0* *F-NAE-UG-V7.0* NAE 180817