Celebrating 40 Years of service to our community! 1 Dear Friends,

Thank you for your interest in Greater Volunteers.

We have had much to celebrate this year – we have not one, but four milestone anniversaries coinciding.

Our agency has been serving the Cleveland area for 40 years. We started as a small program operating in the basement of , and are now an independent nonprofit agency recognized for our promotion of volunteerism throughout Cuyahoga County. Through the past 40 years, 20,000 volunteers have been part of our organization and given 16.8 million hours of service to more than 500 local organizations.

For 20 years, our innovative RSVP Players volunteer theater troupe has presented performances which are both entertaining and informative. They perform an average of 50 times each year and have reached approximately 30,000 people.

Two initiatives aimed at Cleveland schoolchildren turned 15. The Experience Corps tutoring program, which is now part of AARP, continues to bring the gift of literacy to young students in the Cleveland schools. The Books for Kids program provides children with new and gently used books to call their own, in order to create a love for reading. Over the past 15 years more than 12,000 students have been tutored and approximately 50,000 books have been given away.

We are grateful for the many individuals and organizations that help us do our work – our devoted Board and staff; our wonderful partner agencies; the thousands of volunteers we serve; and the generous companies, foundations, and individuals who support us.

Volunteerism is essential to Cleveland’s future - not just because volunteers help get things done, but also because working together strengthens our community.

Best wishes,

Michael E. Smith Joy Banish President, Board of Directors Executive Director

2 4o Years of Volunteering

In 1972, the Cleveland chapter of the national During the 1990’s: Retired Senior Volunteer Program (RSVP) was • RSVP of Cleveland became RSVP of Greater started by the Cleveland Department of Health. Cleveland when it expanded into the suburbs. The focus of the program was to engage adults • In 1992, the RSVP Players theatrical troupe was age 60+ in meaningful volunteer service to formed to provide educational and entertaining organizations in the City of Cleveland. plays to groups of older adults. • Lois Filipic served as the first director. • The Life Enrichment program series offered • In addition to providing volunteers to help local continuing education to older adults. organizations, RSVP volunteers helped with a • The Seniors for Schools literacy tutoring few special projects such as operating swine flu program was started. The program’s name was information hotlines, helping with fundraising later changed to Experience Corps. for the PlayhouseSquare revitalization project and creating a telephone reassurance program • The Books for Kids book donation program for seniors who spoke little or no English. was created to provide books to Cleveland school students. In the 1980’s: • Joy Banish was appointed Executive Director. • The RSVP program became an independent 501c3 nonprofit organization and Margaret In the 2000’s (Peg) McCarthy was hired as Executive Director. • At the request of the Cleveland Schools, the My • RSVP partnered with MetroHealth on the Family Mentor My Friend volunteer mentoring program Friends program to provide respite to families was created. with disabled or critically ill children. • The Experience Corps program was expanded • The Beginning Alcohol and Addictions Basic into 13 Cleveland Schools. Education Studies (BABES) program was • RSVP of became a United introduced to Cleveland Public Schools by Way Partner Agency. RSVP volunteers. The program earned the • The agency expanded from serving only older 105th Point of Light from President George adult volunteers to serving volunteers age 18 H.W. Bush. and older, and with that came a name change to Greater Cleveland Volunteers.

3 Engaging Volunteers Today

• As the needs in our community have changed • The national Experience Corps literacy over the past 40 years, Greater Cleveland tutoring program is now part of AARP which Volunteers has worked to meet these changing will provide opportunities to expand this needs by expanding to serve more volunteers, highly successful program. Greater Cleveland developing new programs, and seeking Volunteers manages the Cleveland affiliate of partnerships with nonprofit organizations the Experience Corps program, which served where our volunteers can have an impact. 1000 students in the Cleveland Metropolitan • We are now focusing more on engaging School District in the 2011-2012 school year. volunteers to address critical community needs • Greater Cleveland Volunteers continues to such as serving veterans, educating children, manage the Cuyahoga County chapter of the working with the homeless, teaching job skills, national RSVP program that engages older providing hunger relief, and healthy nutrition adults in service to the community. programming for children. • Our My Mentor My Friend program provides 45 • In addition, Greater Cleveland Volunteers’ children with mentors who connect with them Team Events program matches volunteers weekly at their schools. with one-time or short term opportunities. • In 2011-2012, Greater Cleveland Volunteers • Partnerships have been developed with received assistance from a team of young several local colleges to engage students professionals through the Cleveland Bridge in volunteerism. Builders Program. The team has helped develop new outreach strategies to increase awareness of our organization so we can engage more people in helping our community.

4 Our Volunteers Served the Community 2100 Lakeside Men's Shelter Cleveland Hearing & Speech Center Euclid Beach Villa Resident Council AARP Experience Corps Cleveland Heights-University Heights Euclid Hospital A.M. McGregor Home Library Euclid Senior Programs Abington Arms Cleveland Hopkins Dept. of Port Control Euclid Symphony Orchestra Adoption Network Cleveland Cleveland Leadership Center Fairhill Partners Adult Guardianship Services Fairview Hospital All Faiths Pantry Fairview Hospital Flower Shop Alzheimer's Association Cleveland Metropolitan School District Family Promise American Cancer Society Cleveland Museum of Natural History Mt. Pleasant Discovery Shop Cleveland Philharmonic Orchestra Tremont Hope Lodge Cleveland Police Auxiliary Free Medical Clinic of Greater Cleveland Resource Center Cleveland Police Museum Friend to Friend Prison Ministry American Heart Association Cleveland Restoration Society Friendly Inn Settlement American Red Cross Cleveland Sight Center Friends of the Blood Services Cleveland Slovenian Community Greater Cleveland Volunteers Disaster Services Garden Association Golden Age Centers Archbishop Lyke School-Elementary Coit Farmers Market Great Lakes Science Center Arthritis Foundation N.E. Chapter Concordia Care Habitat for Humanity Bedford City School District Council of International Programs, USA HandsOn Big Brothers Big Sisters of Greater Cuyahoga Community College Hattie Larlham Cleveland Cuyahoga County Board of Heights Community Congress Bob Hope, (USO) Airport Center Developmental Disabilities Heights Emergency Food Center Boys & Girls Clubs Cuyahoga County Archives Helen S. Brown Senior Citizen Center Business Advisers of Cleveland Cuyahoga County Department of Senior Helping All Students Toward Carmella Rose Foundation & Adult Services Independence Case Western Reserve University Cuyahoga County Public Library Hillcrest Hospital Centers for Dialysis Care Detroit Shoreway Community Hillcrest Meals on Wheels Church COGIC,The Development Corporation Honor Good Deeds City of Cleveland Doan Brook Watershed Partnership Hospice of the Western Reserve Cleveland Animal Protective League Domestic Violence & Child Hunger Network Cleveland Botanical Garden Advocacy Center Huron Hospital East End Neighborhood House InterAct Cleveland Cleveland Film Festival Eliza Bryant Village Intergenerational School, The Cleveland Foodbank Eliza Jennings Home International Services Center Cleveland Grays Armory Museum Esperanza, Inc. International Women's Air & Space Museum Jennings Center for Older Adults Jewish Family Service Association Joyful Noise Neighborhood Music School

5 Through These Organizations in 2011

Judson at NASA St. Martin de Porres Family Center Lakewood Division of Aging National Council of Jewish Women St. Augustine Manor Lakewood Hospital Nature Center at Shaker Lakes St. Clair Superior Development Lesbian Gay Bisexual Transgender New Avenues to Independence, Inc. Corporation Community Center New Directions St. Malachi Center Louis Stokes VA Medical Center Ohio Library For Blind/Physically St. Timothy Manor Lutheran Hospital Disabled St. Vincent Charity Medical Center Marymount Hospital ParkWorks/LAND Studio Ten Thousand Villages of Cleveland Mayfield City Schools PlayhouseSquare Trinity Lakewood Community Outreach MedWorks Project Learn of Greater Cleveland University Hospitals - Volunteer Dept. Menorah Park Rock and Roll Hall of Fame and Museum University Settlement Merrick Senior Services Center Greenhouse Visiting Nurse Association of Ohio, MetroHealth System Rocky River Senior Center Hospice MidTown Cleveland Ronald McDonald House Volunteers of America Montefiore RSVP Players West Park Meals-on-Wheels Murtis H. Taylor Human Services System Senior Citizen Resources West Rose-Mt. Carmel Senior Center Muscular Dystrophy Association Senior Outreach Services West Shore Meals on Wheels Museum of Contemporary Art Cleveland Shaker Heights Beachwood West Side Catholic Center Musical Arts Association Meals on Wheels West Side Community House Orchestra Store Shoes and Clothes for Kids Western Reserve Historical Society Shore Cultural Centre Western Reserve Area Agency on Aging My Mentor My Friend Singing Angels, The West Side Ecumenical Ministry NAMI South Pointe Hospital El Barrio Food Center at Community Corner Brookside Center WVIZ and WCPN ideastream Youth Opportunities Unlimited

6 Contributions $50,000 and above Harvard Business School Club $100-499 of Northeastern Ohio The Cleveland Foundation Nathan and Regina Herman Admiral Products Corporation for National and Charitable Fund Richard & Joy Banish Community Service Hospice of the Western Reserve Donald & Carolyn Brinkley United States Department of Thomas Hoyt & Katharine Robert Brooks Justice Brooks Jones Family Fund Buckingham, Doolittle & United Way of Greater Cleveland Judson at University Circle Burroughs, LLP KeyBank Foundation Ronald & Wendy Busch $20,000-$49,999 Milton A. & Charlotte R. Kramer Milan Busta Charitable Foundation The Centers for Dialysis Care Martha Holden Jennings Dr. Robert & Brenda Kunkel Brian & Candice Cookson Foundation Lincoln Electric Foundation Edward Cunneen Third Federal Savings & Loan David O’Loughlin David Daams The Lubrizol Corporation Patty Dotts $10,000-$19,999 The Lubrizol Foundation Robert & Ellen Erzen The Mandel Foundation Matt & Lisa Foley The Abington Foundation Medical Mutual of Ohio Jill Fowler The Althans Foundation The MetroHealth System Louis & Kim Gagliano Eva L. & Joseph M. Bruening MobileMed 1 Foundation, Inc. Elaine Gingerich Foundation David & Inez Myers Foundation James Harris & Doreen Lazarus City of Cleveland Ohio Community Service Ronald & Linda Hashier Eaton Corporation Council Sharon Herene MyCom Dale & Rosemary Rehner Stanley & Marcia Jaffe John Reynolds Gerald Jarzabek/ R.W. Baird & Co. $5,000-$9,999 William H. Roberts Eliza Jennings Senior Care Dr. Daniel & Elaine Rocker Network Frances White Gale Robert & Veronica Runcis Darlene Johnson-Cargill Giant Eagle Foundation Target Stores Richard Jones The McGregor Foundation Ulmer & Berne, LLP Susan Klarreich, Ph.D. State of Ohio, Department University Hospitals of Cleveland Gerrit & Margaret Kuechle of Aging Timothy Wuliger William & Darlene Leahy Leroy & Maria Parks Bonnie Lindberg The Kent H. Smith Charitable Linden House Trust $500-$999 Edward A. & Catherine L. Lozick UPS Thomas & Laura Barnard Foundation Thomas H. White Foundation Dan & Jeanne Biello Irvin & Penny May J. Parke & Fran Boyer McGowan & Company $1,000-$4,999 Cohen & Company Simon & Becky Moldaver First Energy Corporation Montefiore Anonymous Terry & Dorothy Hokenstad Charles Morelli Georgia Anetzberger, Ph.D. Ogletree, Deakins, Nash, Smoak PlayhouseSquare Applied Industrial Technologies & Stewart Donald & Carol Poe Barnes Wendling CPAs, Inc. Tom & Lauren Skrovan Robert & Lea Poe Gary & Rosalyn Bombei Michael Smith Mary Lou Pollak Joseph & Hermine Cech Clara Spath Ronald & Nanci Pottorff Helen Chamberjian Jerry Tillman & Stephanie Jacob Rosenbaum Charter One Bank FallCreek, DSW Burt Saltzman Barry & Suzanne Doggett Stanley & Dr. Sally Wertheim Tom Sammon Harry K. Fox & Emma R. Fox Western Reserve Area Agency Leonard Schwartz Charitable Foundation on Aging Susan Smith Group Management Services, Inc. Susan Speizer Dr. Glenn & Mary Sykora

7 Contributions Murtis H. Taylor Human First Covenant Church Donna Middlebrooks Services System of Willoughby Hills Alma Miller University Circle, Inc Burton & Rita Frankel William & Margaret Mitchell West Park Kiwanis Club Friendly 50 Plus Club Nature Stone Kim Wilson Alan Goldman Charles & Ann Newman Vin & Heather Zachariah Susan Haviland Christine Paternite Hilltop Village Independent Samuel Petry, II Other Gifts Living William Plichta Honor Good Deeds Jo Reed AARP Suburban Cuyahoga Insurance Brokerage Antitrust June Rosenfeld County Chapter 371 Litigation Rowena Rubin Ian & Gloria Abrams Ralph & Donna Jacobsen Ruth Rubin Algart Health Care Laura Jamieson Richard & Ruth Schaeffer Anonymous (2) Julie Jarvis Sol Shack Robert Binstock, Ph.D. Frances Johnson B. Kathleen Shamp William Carran, Jr. Ross Jones Slovenian Pensioners Club Thomas & Helen Clevidence Joseph Kazmer of Euclid The College Club of Cleveland Holly Kosalko St. Leo’s Golden Agers George & Eleanor Cooper Barbara Kuhlman Marlene Stoiber, Ph.D. Cuyahoga County Board of Shirley Levett Robert Targett Developmental Disabilities Mary Lewis Twinsburg Seniors Audrey DeClement Light of Hearts Villa Anthony & Barbara Ware Patrick Dessart Denise Link Ella Weichert Janice Dzigiel Martha Manring Don Wirtz East Park Retirement Levenia Marsaw Wilma Wise Community Kathy Marszalek Young at Heart Richard & Judy Felber John Marynak Young of Hearts Club Fifty Plus Club of Walton Hills Marvin McNatt Sanford & Sally Ziff

In-Kind Donations American Girl Forest City Tree Protection Lee & Maria Parks Georgia Anetzberger, Ph.D. Jill Fowler Debra Patterson Anonymous Lou & Kim Gagliano PlayhouseSquare Richard & Joy Banish Great Lakes Theatre Festival Mary Lou Pollak Gary & Rosalyn Bombei Gwain Design Ron & Nanci Pottorff Bryant & Stratton College Holden Arboretum Prime Rib Steakhouse Paul Christopher Jewelers ideastream John Reynolds Cleveland International Film Stanley Jaffe River Expeditions Festival Ross Jones Roland Philip, MD Patty Dotts Debra Kay Eva Sherman Dramatic By Nature Dr. Robert & Brenda Kunkel Tom & Lauren Skrovan Photography from Toomey Lake Erie Nature & Science Center Chuck & Jean Stephenson & Friends Becky Moldaver Tastefully Simple Eaton Corporation Morgan O’Connor WKYC

8 Greater Cleveland Volunteers Statement of Financial Position December 31, 2011 Assets Liabilities and Net Assets 2011 2011 Current Assets Current Liabilities Cash and cash equivalents $ 273,126 Accounts payable $ 457 Grants receivable 97,174 Accrued vacation 31.953 Prepaid expenses 13,932 Other accrued expenses 15,222 384,232 47,632 Property and Equipment – At Cost 62,536 Commitments Less: Accumulated depreciation 60,397 Net Assets 2,139 Unrestricted: Investments 450,922 Board designated for endowment 454,106 Undesignated 66,859 Total Assets $ 837,293 520,965 Temporarily restricted: 268,696 789,661 Total Liabilities and Net Assets $ 837,293

Greater Cleveland Volunteers Statement of Activities Year Ended December 31, 2011 Temporarily Unrestricted Restricted Total Revenue Contributions $ 45,960 $ 45,960 Grants 16,759 $ 798,202 814,961 Fundraising and special events 44,675 44, 675 Recognition 7,721 7,721 Investment loss (7,019) (7,019) Investment income 84 84 Miscellaneous income 9,345 9,345 Net assets released from restrictions 758,528 (758,528) Total revenue 876,053 39,674 915,727

Expenses Program services 696,097 696,097 Administrative 117,192 117,192 Fundraising 91,834 91,834 Total Expenses 905,123 905,123

Change in Net Assets (29,070) 39,674 10,604

Net Assets - Beginning of Year 550,035 229,022 779,057

Net Assets - End of Year $ 520,965 $ 268,696 $ 789,661

9 2012 Board of Directors

Michael E. Smith Lisa S. Foley Leroy B. Parks Jr. President Jill M. Fowler Rosemary Rehner Georgia J. Anetzberger, Ph.D. Frances W. Gale John A. Reynolds Jeffrey Baddeley James N. Harris Elaine H. Rocker Thomas H. Barnard Dorothy Hokenstad Veronica Runcis Dan N. Biello Stanley Jaffe Jeanette D. Savage Gary V. Bombei Darlene Johnson-Cargill Leonard S. Schwartz J. Parke Boyer William B. Leahy Thomas Skrovan Joseph Cech Calvin Leonard Clara C. Spath Edward T. Cunneen Vincent S. Misiti Stanley E. Wertheim Robert F. Erzen Becky S. Moldaver Ann E. Zellmer Stephanie FallCreek, D.S.W.

Greater Cleveland Volunteers Staff Joy Banish Ross Jones Denise Reyes Executive Director Experience Corps Database Coordinator Carol Bolden Site Coordinator Susan Smith Experience Corps Dianna Kall Volunteer Coordinator Site Coordinator Communications/Special Susan Speizer Kirsten Frei-Herrmann Events Coordinator Literacy/Training Director, Community Debra Kay Coordinator Based Programs Director, School Jan Vectirelis Alan Goldman Based Programs Volunteer Coordinator Development Director Shirley Levett Leonard Young Carol Hasek Accountant/Computer Experience Corps Mentoring Coordinator Systems Manager Site Coordinator Lynette Maistros Volunteer Coordinator

Office Volunteers and AARP Workers Diana Bogan Ruth Glasgow Bill Roberts Thelma Brannon Veronica Hill Elaine Scheel Cathy Cheshire Dick Jones Charlene Thornton

10 4614 Prospect Avenue, Suite 205 Cleveland, Ohio 44103 Phone: 216-391-9500 Fax: 216-391-9010 www.greaterclevelandvolunteers.org