PMP JELŠINGRAD, GRADIŠKA Workforce and Higher Access to Markets (WHAM) Activity

Annual Report October 1, 2018 to September 30, 2019

DISCLAIMER “This report was made possible through support provided by the U.S. Agency for International Development. The opinions expressed herein are the sole responsibility of IESC and do not necessarily reflect the views of USAID or the United States Government.”

CONTENTS

LIST OF ACRONYMS I ACTIVITY OVERVIEW 1 EXECUTIVE SUMMARY 2 SUMMARY OF YEAR TWO RESULTS 3 MANAGEMENT TASKS AND ADMINISTRATIVE DELIVERABLES 3 GRANT ACTIVITIES AND INDICATORS 3 SUMMARY OF INDICATORS 7 SUMMARY OF VOLUNTEER ACTIVITIES 8 GRANT PROCESS 8 RFA 006 9 RFA 007 9 RFA 008 11 OTHER 13 GRANT ACTIVITIES 13 VOLUNTEERS 15 FISCAL YEAR 2019 QUARTER 4 OVERVIEW 16 MANAGEMENT TASKS AND ADMINISTRATIVE DELIVERABLES 16 GRANTS 16 FINANCES 17 GRANT EXPENSES 17 PUBLIC RELATIONS 20 CHALLENGES, LESSONS LEARNED, AND RECOMMENDATIONS 20 ACTIVITIES PLANNED FOR NEXT REPORTING PERIOD 21 ANNEX A: FY2019 – 4Q KEY STAKEHOLDER MEETING NOTES A-1 ANNEX B: LIST OF COMPANIES ASSISTED B-1 ANNEX C: CERTIFICATIONS C-1

i | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV

LIST OF ACRONYMS AOR Agreement Officer Representative BAM Bosnia Mark BiH Bosnia and Herzegovina CNC Computer Numerical Controlling COE FBiH Chamber of Economy of Federation of BIH CoP Chief of Party DCoP Deputy Chief of Party ERC Environmental Review Checklist EU European Union FBiH Federation of Bosnia and Herzegovina FTC Foreign Trade Chamber of Bosnia and Herzegovina FY Fiscal Year (October 1 to September 30) GDP Gross Domestic Product ICT Information Technology and Communications IESC International Executive Service Corps IMM International Interiors Show in Cologne, Germany ISO International Organization for Standardization IZB International Suppliers Fair MEL Monitoring, Evaluating, and Learning MOW Messe Ost Westfalen PKUSK Chamber of Commerce of Una Sana Canton PREDA Agency for Economic Development of City Q1/2/3/4 Quarter One/Two/Three/Four REZ Regional Development Agency of Central BiH RFA Request for Application RDA Regional Development Agency RS Republic of Srpska SME Small to Medium-Size Enterprise US United States US$ United States Dollars USAID United States Agency for International Development VEGA Volunteers for Economic Growth Alliance WHAM Workforce and Higher Access to Markets

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 | ii

ACTIVITY OVERVIEW The Balkan country of Bosnia and Herzegovina (BiH) is experiencing an estimated 3.2 percent annual growth in GDP.1 Increasing exports and collaborating with market actors will further this growth, drive innovation, and increase opportunities for new employment and high-growth enterprise expansion. Closer interaction with the European Union (EU) and regional markets is key to the stability, growth, and renaissance of this important intersection for trade, relations, and culture between the East and West.

The Workforce and Access to Higher Markets (WHAM) Activity was designed to stimulate job creation by advancing BiH’s trade integration with, and expansion into, the EU and regional markets. The Activity is accomplishing this goal primarily via a grant program for BiH private enterprises. Grants prioritize high-growth, exporting or export-ready enterprises aiming to expand capacity, reach more markets, and generate employment. The Activity’s efforts focus on BiH organizations and enterprises working in, or linked to, four main sectors: wood processing, metal processing, information technology and communications (ICT) and textile/footwear sectors. The Activity includes smaller high-growth enterprises by ensuring qualifying participation criteria can be measured as a percent of growth, not just the overall value of growth.

The WHAM Activity includes the following three key intervention areas:

Intervention 1: Workforce Development. The objective of this intervention is to help the BiH workforce gain the skills needed for employment in high-growth enterprises. Presently, the local workforce development system is fragmented and not well-aligned with industry needs. The WHAM Activity identifies common enterprise workforce gaps in labor skills and links training service providers or facilitative intermediaries, such as regional development agencies (RDAs), employment agencies, business associations, chambers of commerce, and educational institutions to capacity building services. This ensures new workforce members have the requisite skills to capitalize on labor market opportunities. Special attention is given to developing a qualified cohort of young people and women. Business demand drives workforce development interventions, specifically, businesses planning expansion and new employment that need workforce training to deliver the required skills for these new job opportunities.

Intervention 2: Access to Markets. The objective of this intervention is to support high-growth enterprises in identifying and accessing new customers in existing or new markets to increase exports from BiH. Many BiH enterprises export through middlemen, which limits direct links with export markets and impedes their ability to receive market signals. Although market-access activities for BiH enterprises are primarily transaction-oriented, the WHAM Activity also supports the abilities of enterprises to collect market information and mine key international market data critical to the development of successful market strategies and engagement plans.

Intervention 3: Product Quality and Capacity Building. The objective of this intervention is to enable enterprises to meet the product and quality requirements of target markets in the EU and the

1 The 3.2 percent average GDP growth includes 2016 actuals, 2017 actuals, 2018 estimates, and 2019 forecasts. Source: World Bank’s June 2018 Global Economic Prospects report.

1 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV region. Grant opportunities aid enterprises in achieving new market-relevant certifications and introduce new chain of custody systems. The WHAM Activity prioritizes efforts that incorporate new manufacturing processes, new technology, and greater energy efficient equipment that improve BiH high-growth enterprise competitiveness in global markets. Whenever possible, the Activity links market access support to grantees’ internal capabilities. For example, the WHAM Activity seeks grant applications that respond to end market demands by making quality improvements, integrating technology in new product development, and addressing needed improvements in business management processes and strategies. The Activity aims to improve grantee product quality and capacity through grants that enable high growth potential firms to acquire modern equipment, obtain new certifications, and develop business strategies that optimize these improvements to the enterprise’s competitiveness.

The WHAM Activity is a USAID-funded activity implemented by the International Executive Service Corps (IESC), in conjunction with local sub-recipient ENOVA. The WHAM Activity is governed under the Cooperative Agreement No. AID-168-LA-17-00001. The period of performance for the award is June 9, 2017 to June 8, 2020. The first Annual Activity Performance Report is submitted in accordance with Attachment A, Section A.5 Reporting and Evaluation of the Cooperative Agreement.

EXECUTIVE SUMMARY The WHAM Activity achieved peak performance during Fiscal Year (FY) 2019. During this period, the team monitored implementation of the RFA 001 grants, evaluated and monitored applications from RFA 002-005, and published RFA 006-008. In the end, WHAM had 33 active grants.

During this year, the Activity executed several important management and administrative tasks. First, the grant manual was revised twice to make the application process more efficient and to include the ICT sector. Additionally, three RFAs were published and as a result, WHAM received 117 applications. WHAM also received 11 unsolicited applications. By the end of the reporting period the team had 13 additional applications in the various stages of evaluation and approval process.

As of September 30, 2019, WHAM has awarded . Currently, there are 13 applications pending approval, for a total of . Combined, all awarded and pending applications total

During this period the Activity leveraged four expert volunteers for work with 77 companies. Via grant support, WHAM directly assisted 72 companies. By the end of the fiscal year 122 unique companies were supported in some way.

Regarding public relations, WHAM continued with active promotion of all activities on social media platforms LinkedIn and Facebook as well as on its web page.

WHAM achieved significant results in FY2019 with 914 new jobs created. So far, the Activity has achieved 1,075 out of the total 1,545 jobs life of Activity target. Female participation totals 34 percent and youth participation 54 percent, both above the targets for these indicators. As a result of general WHAM support, and, in particular, trade fair attendance, companies reported 141 new transactions. Most of this support comes in the form of workforce development, and resulted in 344 people trained, as reported by the grantees. WHAM also supported companies in obtaining certifications for a total of 64 certifications completed. Furthermore, sales results indicate a 6 percent increase in sales and 19.31

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 2 percent increase in exports. This data was published for the 2018 calendar year and 2019 data will become available in 2020. Currently, the sole indicator lacking progress is new technologies, as grantees did not report new technological improvements during this period. With close to 10 active grants that involve new technologies, the team is confident results will come in the coming reporting periods.

SUMMARY OF YEAR TWO RESULTS During year two, the WHAM Activity received and reviewed 35 concept notes and 136 grant applications, signed 28 grants, 914 new jobs were created, and overall activity performance peaked during this period. Specifically, by the end of year two, the team awarded 67 percent of the available grant funds, achieved a number of life of Activity targets, and set the stage for a year three dedicated to implementation, monitoring and successful closure of existing grants.

MANAGEMENT TASKS AND ADMINISTRATIVE DELIVERABLES To improve the efficiency of the application process, the WHAM team suggested grants manual changes. With approval from USAID, the WHAM team made two revisions to the grants manual. The first change, relating to the approval process, was approved on February 28, 2019. This change removed the need for USAID approval for phase IV. The Activity only uses USAID approval from phase II, step 3: review merit of application, as a final approval from the AOR. After the selection committee evaluated an application, USAID would approve the grant application and WHAM would not have to seek additional approvals (Phase IV) once negotiations concluded. The second change in the grants manual was approved on May 28, 2019, related to adding the ICT sector along three existing sectors WHAM can support.

The Activity closed the WHAM office in as the business facilitator position for the Northern region ended September 13, 2019. Outreach and grant management in the Northern region was subsequently transferred as planned for the remainder of the year and into year three to the chief of party and the remaining business facilitator.

GRANT ACTIVITIES AND INDICATORS Grant activities implementation continued. The following charts and tables provide illustrative summaries of key grant activities and indicators for the past year.

RFA RELEASE PLANNED VS. ACTUAL RFA PLANNED RELEASE DATES ACTUAL RELEASE DATES GRANT AMOUNT (US$) NUMBER 6 December 13, 2018 December 19, 2018

7 March 14, 2019 March 13, 2019

8 March 14, 2019 June 24, 2019

The RFA release went according to schedule; however, the Activity planned to reach more enterprises and award more grants in RFA 6 and 7. This did not happen, in part due to the lack of quality

3 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV applications from the RS. Thus, the team published an additional RFA 8 specifically targeted towards applicants from the RS.

NUMBER OF CONCEPT NOTES AND GRANT AGREEMENTS PER RFA

RFA DATE OF CONCEPT NOTES GRANT APPLICATIONS / AGREEMENTS NUMBER SECTOR ANNOUNCEMENT RECEIVED

RFA 006 All December 19, 2018 35 Nine grant applications received / four grant sectors agreements awarded. All 61 grant applications received / 9 grant RFA 007 sectors March 13, 2019 N/A agreements awarded and 3 pending approval. All 21 grant applications received / 2 grant RFA 008 sectors June 24, 2019 N/A agreements awarded and 10 pending approval

During year two, the team published three RFAs and received a total of 171 applications (combined concept notes and grant applications). In addition, the Activity received 11 unsolicited applications, resulting in one grant agreement.

The following table displays the awarded grant agreements during the second year. The list includes grants that were active during the year as well as newly signed grants.

LIST OF ACTIVE GRANTS

NAME OF THE GRANT START LOCATION GRANT END DATE NUMBER GRANTEE DATE 1 Hastor Foundation , , April 2, 2018 October 31, 2018 2 Foreign Trade Sarajevo Center March 27, 2018 June 30, 2019 Chamber of Bosnia and Herzegovina

3 Chamber of Economy Sarajevo Center March 27, 2018 March 28, 2020 of FBIH

4 Privredna komora RS Banja Luka April 11, 2018 April 10, 2019 Chamber of Commerce and Industry of RS 5 Agency for Prijedor April 11, 2018 February 10, 2019 Development of the city of Prjedor (PREDA) 6 Chamber of Bihac April 11, 2018 April 10, 2019 Commerce of Una- Sana Canton 7 Regional October 11, 2018 January 31, 2020 Development Agency for Central BiH (REZ) 8 SARAJ-KOMERC Gornji Vakuf-Uskoplje February 15, 2019 June 30, 2019

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 4 LIST OF ACTIVE GRANTS

NAME OF THE GRANT START LOCATION GRANT END DATE NUMBER GRANTEE DATE 9 ATT Gornji Vakuf-Uskoplje February 15, 2019 December 31, 2019

10 SINKRO Ilidza February 15, 2019 September 30, 2019

11 TEM MANDEKS Siroki Brijeg March 6, 2019 July 5, 2019

12 STEP Novi Grad March 8, 2019 December 7, 2019

13 INTERA Technology April 8, 2019 March 1, 2020 Park

14 MBT BH doo June 10, 2019 March 1, 2020

15 Chamber of Economy Sarajevo Center April 17, 2019 November 30, 2019 of FBIH

16 SENEX Tuzla April 22, 2019 March 1, 2020

17 Nova Ambienta April 23, 2019 November 23, 2019

18 Termo Klima Laktasi May 3, 2019 March 1, 2020

19 Malak Janj May 3, 2019 November 29, 2019

20 Mechanical Novo Sarajevo June 12, 2019 March 1, 2020 Engineering Faculty of Sarajevo 21 Global Metal June 12, 2019 December 11, 2019 Construction

22 American Chamber of Sarajevo July 12, 2019 March 1, 2020 Commerce in BiH

23 Mandeks Molding Laktaši July 4, 2019 March 1, 2020

24 Novoform July 17, 2019 March 1, 2020

25 DEDINA PZ July 4, 2019 March 1, 2020

26 VIGMELT Banja Luka August 8, 2019 March 1, 2020

27 BONTEX August 26, 2019 March 1, 2020

5 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV LIST OF ACTIVE GRANTS

NAME OF THE GRANT START LOCATION GRANT END DATE NUMBER GRANTEE DATE 28 BOKSIT Milići August 16, 2019 March 1, 2020

29 Mandeks Molding Laktaši August 29, 2019 March 1, 2020

30 Drvoprodex Banja Luka September 20, 2019 March 1, 2020

31 Mechanical Faculty of Banja Luka September 20, 2019 March 1, 2020 Banja Luka

32 Standard Furniture Sarajevo September 24, 2019 March 1, 2020

33 SIK Mostar September 26, 2019 March 1, 2020

There was a total of 33 grant agreements active during year two.

In addition to the awarded grants, the WHAM team is in the evaluation or negotiation process with the following potential grantees:

LIST OF PENDING GRANTS

NAME OF THE GRANTEE RFA NUMBER LOCATION

PMP Jelsingrad WHAM-AID-168-LA-17-00008 Gradiška

Kovan MI WHAM-AID-168-LA-17-00007 Gradačac

KIS Produkt WHAM-AID-168-LA-17-00008 Laktaši

Dizart WHAM-AID-168-LA-17-00007 Sarajevo

Drvna Industrija Milinković WHAM-AID-168-LA-17-00008 Banja Luka

Formino WHAM-AID-168-LA-17-00008 Teslić

TRI BEST WHAM-AID-168-LA-17-00008 Banja Luka

Cromex WHAM-AID-168-LA-17-00008 Prijedor

Eden Garden WHAM-AID-168-LA-17-00008 Istočno Sarajevo

Tikt Manufaktura WHAM-AID-168-LA-17-00008 Gradiška

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 6 LIST OF PENDING GRANTS

NAME OF THE GRANTEE RFA NUMBER LOCATION

PREDA WHAM-AID-168-LA-17-00008 Prijedor

Drvo Mont WHAM-AID-168-LA-17-00008 Šipovo

Joddy Dreams WHAM-AID-168-LA-17-00008 Čelinac

As of September 30, 2019, WHAM has awarded Of this, was awarded to FBiH-based grantees and to RS based grantees. There are 13 applications pending approval. Two of the 13 are from FBiH for and the remaining 11 are from The Activity expects that most of these grant applications will be signed by early November 2019. The total of awarded and pending applications is

The original WHAM plan was to award 40 grants and work with 165 high-growth enterprises during the life of the Activity. To date, the Activity has awarded 33 grants and has worked with 122 high-growth enterprises.

SUMMARY OF INDICATORS The WHAM Activity helped create 914 new jobs in year two out of the 1,545 expected over the life of the Activity. By the end of year two, WHAM achieved project target results in new certifications and new transactions. In addition, the Activity achieved results for female and youth participation, sales, and exports as planned. WHAM is on a strong trajectory to achieve indicators for technical assistance, number of people trained, and new jobs created by the end of the Activity. Though the indicator for grants that include upgraded technology is currently short of its target, 10 companies with recently awarded grants include upgraded technology as part of their activities. This will have a positive impact on achievement for this indicator in year three.

WHAM ACTIVITY INDICATORS – PLANNED VS. RESULTS

TOTAL LIFE OF INDICATOR Y2 Q4 Y2 RESULT PROGRESS ACTIVITY TARGET RESULT TO DATE TARGET

Number of direct full time officially registered jobs in 1,100 138 914 1,075 1,545 WHAM-assisted SMEs

Number of SMEs receiving WHAM technical assistance N/A 26 122 122 165 for improving business performance Percentage of female participants in WHAM-assisted programs designed to increase access to productive 30% 36% 32% 35% 30% economic resources

Desegregation of new jobs by age, counting youth. 50% 58% 54% 45% 50%

7 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV WHAM ACTIVITY INDICATORS – PLANNED VS. RESULTS

Y2 Q4 TOTAL LIFE OF INDICATOR TARGET RESULT Y2 RESULT PROGRESS ACTIVITY TO DATE TARGET Annual percent change in sales of WHAM-assisted SMEs 25% N/A 6% 6% 25%

Annual percent change in exports of WHAM-assisted 15% N/A 19,31% 19.31% 15% SMEs

Number of new transactions realized by the WHAM- assisted SMEs as a result of WHAM’s market access 60 49 141 141 100 assistance

Number of individuals who complete WHAM-assisted 200 72 344 515 585 workforce development programs

Number of SMEs with new or updated technology 20 0 0 0% 30 supported by WHAM

Number of WHAM-assisted SMEs certified 20 13 64 64 43

SUMMARY OF VOLUNTEER ACTIVITIES The WHAM Activity engaged five international experts in FY 2019. The team engaged Daniel Weerbrouck from Belgium to work with wood companies. Željko Malečić continued his efforts to help automotive/metal sector enterprises. Wael Gamaleldin from Egypt helped textile companies. Leekei Wai Han Tang worked with small textile companies on brand development. Advan Begović delivered presentations to companies on the topic of Industry 4.0.

During this reporting period, WHAM volunteers worked with 77 different companies, supporting them in a variety of sales processes. Such examples include the work Mr. Malečić completed for automotive and metal sector enterprises, one on one consulting support Mrs. Tang provided textile companies, and the participation of Mr. Begovića and Mr. Gamaleldin in a training for a group of companies.

One student volunteer Ajša Halilović worked on WHAM grants as well, supporting the grants team and MEL process.

GRANT PROCESS The Activity interventions are implemented mainly through grants. The grant process follows a sequential process beginning with the development of Request for Applications (RFA), followed by the submission of grant applications, evaluation, and finally negotiation with selected applicants and grant awards.

During this reporting period the Activity developed and published three RFAs.

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 8 RFA 006 The first RFA in FY 2019 was published on December 12, 2018. This was WHAM-AID-168-LA-17- 00006 titled “Access to Markets to Prepare and Participate in Fairs and Trade Shows” with estimated total funding available. This RFA announcement was followed by selective visits to companies to promote the RFA. As a result of the promotion, WHAM received 35 concept notes that eventually became nine grant applications. In the end, the team supported four of the applications.

GRANTS AWARDED UNDER RFA 006

ORGANIZATIO PROJECT DESCRIPTION GRANT GRANT MUNICIPALIT SECTOR N NAME (BRIEF SUMMARY) AMOUNT AMOUNT Y/ ENTITY BAM US$

SENEX Exhibit at furniture fair Čelić / FBiH Wood M.O.W. Bad Salzuflen 2019

Chamber of Participation at Global Sarajevo /FBIH Metal Economy of FBIH Automotive Components and Suppliers Fair, 21-23.5.2019, Stuttgart, Germany

Malak Janj Exhibit at furniture fair Donji Vakuf / Wood M.O.W. Bad Salzuflen 2019 FBIH

Nova Ambienta Exhibit at furniture fair Sarajevo / FBIH Wood M.O.W. Bad Salzuflen 2019

TOTAL

RFA 007 The second RFA in FY 2019 was published on March 13, 2019. This was WHAM-AID-168-LA-17-00007 titled “New and Innovative Product Development” with estimated total funding available. For this RFA, the WHAM team decided to skip the concept note phase, and requested grant applications directly, helping to speeding up the grant award process. This type of change is allowed for in the grants manual and the rational for this change was the need for greater timeliness in the applications evaluation stages. Receiving applications directly vastly improved the efficiency of the overall evaluation process.

The RFA publication was followed by a roadshow to Mostar, Zenica, Tešanj, Tuzla, Sarajevo, Bihać, Prijedor, Banja Luka and Bijeljina which attracted more than 180 participants. The Activity received 61 grant applications and awarded 9 grants and 3 grants are in process.

9 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV GRANTS AWARDED UNDER RFA 007

ORGANIZATION PROJECT DESCRIPTION (BRIEF GRANT GRANT MUNICIP SECTO GRANT NAME SUMMARY) AMOUNT AMOUNT ALITY R AGREEMEN BAM US$ T STATUS Mandeks Molding Design of a tool for injection of a Laktaši / Metal Signed new line of electro-component RS products

Novoform Introduction of a “CE“ standard Bijeljina / Metal Singed for Security and Fire proof doors RS

DEDINA PZ Cooperative Development Derventa Wood Singed Through the Export of the /RS Custom-Made Children’s Playgrounds

VIGMELT New products development, CE Banja Luka Metal Singed marking of new products & / RS promotional materials development for a new line of products

Standard Furniture Creating catalogues of innovative Sarajevo / Wood Singed Factory ceramic plate tables and FBIH casegoods for current and new potential markets

BONTEX Brand Expansion with new Maglaj / Textile Signed product line. FBIH

BOKSIT Development of three new Milići / RS Wood Signed collections of solid-wood furniture

SIK Development of the production Mostar / Metal Signed and promotion of new products FBIH in the metalworking industry

Faculty of Development and building up of Banja Luka Metal Singed Mechanical a hydraulic press prototype for / RS Engineering Banja plastic waste Luka

PMP JELSINGRAD Development and production of * Gradiška / Metal In process prototypes TEREX OUTTRIGER RS

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 10 GRANTS AWARDED UNDER RFA 007

ORGANIZATION PROJECT DESCRIPTION (BRIEF GRANT GRANT MUNICIP SECTO GRANT NAME SUMMARY) AMOUNT AMOUNT ALITY R AGREEMEN BAM US$ T STATUS KOVAN MI Production of heat pumps for Gračanica Metal In process heating, combined with boilers / FBIH on pellet

Dizart Prototype development of 5-axis Sarajevo / Metal In process CNC machine and its FBIH deployment for the education purpose

ESTIMATED TOTAL

*Grant amounts are estimated pending final approval and negotiation

RFA 008 The third RFA in FY 2019 was published on June 24, 2019. This was WHAM-AID-168-LA-17-00008 titled “Improving Workforce, Access to Markets and Product Quality” with total funding available. Similar to RFA 007, WHAM did not request concept notes, rather applicants submitted grant applications from the start of the process as this was a time sensitive RFA. This RFA targeted potential beneficiaries located in the RS.

The RFA was followed by a roadshow to East Sarajevo, Teslić, Prijedor, Banja Luka and Bijeljina with over 100 participants.

Image 1: WHAM Presentation in Prijedor July 15, 2019.

The Activity received 21 grant applications and in turn awarded two grants and ten additional grant agreements are in process.

11 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV GRANTS AWARDED UNDER RFA 008

ORGANIZATION PROJECT DESCRIPTION (BRIEF GRANT GRANT MUNICIPA SECTOR GRANT NAME SUMMARY) AMOUNT AMOUNT US$ LITY AGREEMENT BAM STATUS

DRVOPRODEX Activities in improving the Banja Luka Wood Signed production capacity of multilayer / RS floors through installing new line for 3layers floors, marketing activities and recertification of the products

MANDEKS Introduction of Quality Standards Laktaši / Metal Signed MOLDING ISO EN 9001 and ISO EN 14001 in RS Company MANDEKS MOLDING doo Laktasi

DRVNA Improvement of Training Capacities Banja Luka Wood In process GALANTERIJA in the Wood Processing Sector of / RS MILINKOVIC the Region of Banja Luka

KIS PRODUKT doo Meeting the standards and improving $ Laktaši / Metal In progress the visibility of KIS-PRODUKT for RS easier entry into the EU market

TRI BEST Development and certification of Banja Luka Metal In progress special purpose products of the / RS company TRI BEST

CROMEX d.o.o. "Improvement of sales process, Prijedor / Metal In progress Prijedor workforce, management and IT RS quality"

FORMINO Launching of the New Product Line Teslić / RS Wood In progress of Formino Design Curved Chairs - “Formino – Curved Chair”

TIKT Digitalization of production Gradiška / Metal In progress MANUFAKTURA processes RS

Agency for Economic Clustering of metal processing SMEs Prijedor / Metal In progress Development of City in building competences for new RS Prijedor “PREDA- technologies PD”

EDENGARDEN Implementing the ISO standard, CE East Metal In progress marking criteria and presenting it to Sarajevo / current and potential customers RS

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 12 GRANTS AWARDED UNDER RFA 008

ORGANIZATION PROJECT DESCRIPTION (BRIEF GRANT GRANT MUNICIPA SECTOR GRANT NAME SUMMARY) AMOUNT AMOUNT US$ LITY AGREEMENT BAM STATUS

JODDY DREAMS Implementation of new standards and Čelinac / Textile In progress d.o.o. new technologies in Joddy dreams RS doo, Celinac

DRVO-MONT L.D. Launching of the New Product – Eco Šipovo / Wood In progress Cottage RS

ESTIMATED TOTAL

*Grant amounts are estimated pending final approval and negotiation

OTHER During this period, the team received 11 unsolicited applications. One unsolicited application, submitted by the American Chamber of Commerce of BiH (AmCham BiH), was approved and signed on July 12, 2019. This application was accepted without the benefit of competition due to its uniqueness, appropriate use of government funds and focus on new employment. The applicant was awarded The overall goal of this grant is to ensure workforce development for AmCham BiH member companies.

GRANT ACTIVITIES At the start of the reporting period, WHAM had six active grants. During FY 2019 the WHAM Activity signed 28 additional grant agreements. Ten grants were completed and closed. The grant with Hastor Foundation was the first completed grant, closing on October 31, 2018. This grant helped companies in the textile sector train 100 people and employ 60 of them. For the cities Bugojno and Travnik, this workforce development was a great success. All the activities and refunds were completed in the previous period.

Later, in April of 2019 WHAM closed three more grants with the Chamber of Commerce RS, PREDA and the Chamber of Commerce of Una-Sana Canton. These grants had planned closure by April 10, 2019. These grants helped 25 companies, mostly from RS, in the Northern Region of the country. Once more the Activity successfully impacted the textile industry, helping ELLA Textile hire 54 new employees. The recipients did not use the available funding by the time the grant agreement ended.

In addition, the Activity signed a grant agreement with Miviko in March 2019 that closed soon after. The company reported that they had implemented most of the activities related to the grant and thus, there was no reason for its continuation.

In June, the Activity closed a grant with Saraj Komerce as all training and employment were successfully completed. The company hired 40 employees. With dedicated support this company grew rapidly in the past few years. Although the company works in the traditionally male-dominated automotive industry, out of 40 employed, 21 employees are female.

13 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV The Foreign Trade Chamber closed its grant as well. During the grant closing ceremony, the Chamber presented total results including attendance of fairs in Hannover, IMM Cologne and 19 certifications for 10 enterprises. As a result of the new certifications and trade fairs visits, the beneficiary companies reported exports totaling four million Euros and the employment of 76 new workers.

Image 1: Closing Ceremony of the FTC Grant.

In July the grant closed with Tem Mandeks as they completed certification for a new product, a U:plug (smart socket) used in smart homes and home automation. This product demonstrates that companies from BIH are capable of producing advanced technological products to compete with international companies.

With Activity support Step certified an international welding engineer and helped the company create new jobs and fill orders. Sinkro is a furniture manufacturing company that exports 100 percent of its products. The company was having a difficult time recruiting qualified applicants to fill their workforce openings, and with WHAM support, was able to hire 145 people, by far the highest number of new employees for any single WHAM grant. The additional workforce is helping Sinkro meet increasing demand while still maintaining high quality standards. In September, the grant with SINKRO successfully closed.

By the end of the reporting period WHAM had 24 active grants.

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 14 Among the ongoing grants it is worth mentioning WHAM support to attend M.O.W. trade fair in Germany for Malak Janj, Nova Ambienta, BBB (a beneficiary under Nova Ambienta) and Boksit. All four companies delivered excellent presentations at the fair and initial reports already indicate several requests from potential buyers.

Many of the WHAM grants are supporting training centers. One such center is in Tuzla, where WHAM grantee MBT (private enterprise) purchased a Fanuc CNC machine which is now installed in their training center. This equipment was financed partially by WHAM funds. MBT has given an initial presentation of the equipment to regional companies and they expect training to start at the end of 2019. Crucially, the CNC machine will be a part of the MBT training programs, including KUKA and ABB robots. With this CNC machine, the training facility is the Image 2: MOW Stand of Senex Company. most equipped in the region, capable of providing the industry with trainings in all advanced technologies.

Intera, located in Mostar, another training center the Activity supports, has thus far trained 45 people in CNC programmer and operator technologies. During October, Intera will continue training another 60 people.

The final grant related to training centers is the Faculty of Mechanical Engineering Sarajevo; their trainings will begin in October. The Mechanical Faculty will provide an eight-month long training to workers in the wood sector that are equivalent to the degree in wood technology and will train them on all aspects of wood technology. Despite the large number of wood companies in the region, there was no central location where they could receive training.

VOLUNTEERS During the second year of operation the WHAM Activity supported grantees with five volunteer assignments and one student volunteer assignment.

Volunteer expert Daniel Weerbrouck from Belgium worked with companies in the wood sector and helped them prepare for and execute at the IMM 2019 Fair in Cologne from January 14 to 20, 2019.

Volunteer expert Željko Malečić is continuing his efforts to promote and provide profitable and continuous contracts for WHAM automotive/metal sector enterprises. His work was completed mostly during year two. He helped with the negotiation process and provided quotes for over 30 potential buyers to 12 grantees.

Through the IESC volunteer network system, the WHAM Activity engaged Wael Gamaleldin to provide an analysis of grantees and beneficiaries in the textile sector and provide guidelines for future interventions in the overall sector. During his visit on February 2 to 16, Mr. Gamaleldin worked with several SMEs in the textile sector.

WHAM textile expert volunteer Leekei Wai Han Tang, from Paris, France, worked with SMEs in the sector from April 24 to 26 to help them with branding and financial management.

15 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV Industry expert volunteer Advan Begović was in Tešanj during September 26 and 27, where he held a presentation at the PIT Central Conference in Tešanj. The conference was attended by more than 100 participants from 58 companies from BIH and the regional private sector. Advan Begović presented an in-depth case study of the innovative business environment and solutions in Germany as well as participated in the panel discussion on the topic of Industry 4.0.

Image 3: Advan Beganović at PIT conference in Tešanj.

On August 6, 2018, the WHAM Activity also engaged one student volunteer, Ajša Halilović, to help with grant agreements and MEL reporting. She volunteered until July 23, 2019.

FISCAL YEAR 2019 QUARTER 4 OVERVIEW This section focuses primarily on activities in the fourth quarter of the reporting period; specifically, from July 1, 2019 to September 30, 2019.

MANAGEMENT TASKS AND ADMINISTRATIVE DELIVERABLES On September 13, 2019 the contract with the Norther Region business facilitator concluded as planned in the Activity’s final year. Subsequently, the Banja Luka office closed. The team submitted all relevant documentation regarding the termination of this employment agreement to Banja Luka tax authorities and made the final payment for office rent and utilities. Due to the large number of applications and active grants, the WHAM Activity recruited Ajša Halilović on a full-time basis to provide additional administrative support to manage grant implementation.

GRANTS During the month of July, the team published RFA 008 and during this period received and processed most of the subsequent applications. Additionally, the Activity worked on applications from previous RFAs at all stages of the process including evaluation, USAID approval stage, ERC forms, and finally negotiation and signing of grant agreements.

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 16 During FY2019 Quarter 4, WHAM signed 12 grant agreements.

FINANCES This section provides a detailed overview of the costs during the second year of operation.

FINANCIAL SPENDING PER CATEGORY (US$) TOTAL BALANCE COSTS BUDGET SPENT TO DATE REMAINING

PERSONNEL

FRINGE BENEFITS

TRAVEL & PER DIEM

EQUIPMENT

SUPPLIES

2 CONTRACTUAL

OTHER DIRECT COSTS

INDIRECT COSTS

TOTAL IESC COSTS

VEGA3 ADMINISTRATIVE COSTS

TOTAL USAID

CONTRIBUTION

COST SHARE

TOTAL PROGRAM COST

GRANT EXPENSES The following table lists all the grantees, the total grant award, spent to date and balance available. Please note that some of the grantees did not spend all the offered funds and remaining amounts are now available to other grantees. Others have been awarded specific amounts and are in the process of implementing activities.

2 Includes grants’ expenses. 3 The Volunteers for Economic Growth Alliance (VEGA) was the WHAM Activity’s prime administrator from the beginning of the cooperative agreement and October 31, 2018.

17 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV GRANTEE AWARD AND SPENT TO DATE

SPENT TO REMAINING STATUS GRANTEE AWARD US$ DATE US$ US$

HASTOR FOUNDATION Completed

Foreign Trade Chamber of Bosnia and Herzegovina Completed

Chamber of Commerce & Industry of RS Completed

Agency for Development of City Prijedor PREDA-PD Completed

Chamber of Commerce of Una-Sana Canton Completed

SARAJ-KOMERC Completed

TEM MANDEKS Completed

SINKRO Completed

Regional Development Agency for Central BiH In progress

ATT In progress

STEP dd In progress

Chamber of Economy of FBIH In progress

INTERA Technology Park In progress

MBT BH doo Tuzla-German Center for Robotics DKR In progress

Chamber of Economy of FBIH In progress

Nova Ambienta In progress

Malak Janj In progress

SENEX In progress

Termo Klima In progress

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 18 GRANTEE AWARD AND SPENT TO DATE

AmCham BiH In progress

Mandeks Molding In progress

Novoform In progress

BOKSIT In progress

Global Metal Construction In progress

Faculty of Mechanical Engineering of Sarajevo In progress

DEDINA PZ In progress

VIGMELT In progress

Standard Furniture Factory In progress

BONTEX In progress

DRVOPRODEKS In progress

Mandeks Molding In progress

SIK In progress

Faculty of Mechanical Engineering of Banja Luka In progress

TOTAL

19 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV PUBLIC RELATIONS During this year the WHAM team continued promotion of its activities on its web page, LinkedIn, and Facebook pages. These social media tools are used to promote the Activity’s work and results.

The WHAM web site (www.whambih.org) had close to 500 individual visits in the last three months alone. The LinkedIn WHAM Activity page has had more than 400 views for more than 70 posts created in the past year. Considering the Activity has not paid for online advertising, these organically generated numbers are excellent.

The team has had similar results on the Facebook social media channel. Overall, WHAM improved public relations with potential grantees and general audience during this year. In terms of personnel, the communication consultant Jasenka Kratović left the team and WHAM recruited a new consultant, Mrs. Amira Horozić.

Image 5: LinkedIn social media post

CHALLENGES, LESSONS LEARNED, AND RECOMMENDATIONS During the past two years of operations, the WHAM team has experienced many challenges that have resulted in lessons learned and recommendations moving forward.

Extended Review Period during Grant Applications Evaluation Process

With RFA 002 to 005 released simultaneously, the team had a high volume of applications submitted at the same time. These RFAs followed the standard two-phase process, i.e. concept note prior to full application. When the team received more than 140 applications it was very difficult to properly evaluate them in a timely manner. In some cases, the evaluation process took almost five months in total until grants were signed. In addition to a high number of applications, WHAM team members participated in the evaluation of applications while working on managing and administrating active grants, which slowed down the application review process.

To address this challenge, the team took several steps, first establishing two concurrent evaluation committees, with help from subpartner ENOVA and IESC home office staff. The two committees could review separate applications simultaneously, with proper oversight authority assigned to either the chief of party or deputy chief of party in relation to each of the evaluation committees, ensuring an objective final internal approval from senior management not associated as a reviewer on an evaluation committee. In hindsight, the second team should have been established sooner.

The team also learned that the demand for this type of support is higher than originally anticipated. Therefore, in the future WHAM will not post more than one RFA at a time.

Business cannot wait. Often, a grant process from start to award takes many months to conclude, due to the high number of applications that show strong potential but require clarification or additional supplemental information for the evaluation team to understand the proposed approach and expected

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | 20 outcomes. A month would often pass for applications and another for subsequent evaluation. In best case scenarios, the third month would be spent seeking approvals and negotiating before the grant was signed. Applications that the Activity receive are often time sensitive and many of the high-growth enterprises cannot wait for this process to conclude. As a result, in the negotiation phase, the team often had to update or change the final list of activities, expected results, and the end dates of grants.

To address this challenge, WHAM has taken some steps to avoid this happening in the future. First, for RFA 008, WHAM started reviewing applications on a rolling basis as they were received rather than waiting until the closing date. Potential grantees were advised to submit applications as soon as possible. WHAM anticipates following this process for all subsequent RFAs. Second, WHAM has established active lines of communication with potential grantees, keeping them informed on the status of their application and any additional time needed to finalize approvals and/or negotiations. For future RFAs estimated timelines will be clearly stated in the RFAs, grant application templates and will also be communicated during the roadshows.

Site Visits Needed as part of Final Evaluation Process. The WHAM evaluation team had a number of applications that needed to be read, checked, and scored. This process was often done from the desk and included communicating by email with the final applicants. In recent RFA evaluations, the team short-listed promising applications, then made a brief site visit to review the facilities, speak with applicants, check the validity of their claims on the file, and in some cases gain new information not otherwise available on the application. The site visit proved helpful for evaluation purposes as it saved hours of back and forth emails that often did not address the full range of questions or allow for immediate follow up. It also provided potential applicants a better understanding of WHAM processes and objectives.

ACTIVITIES PLANNED FOR NEXT REPORTING PERIOD Year three was originally planned as the final year, thus all grants were awarded for completion before June 2020.

The Activity will focus on the following critical items during the next three months:

• Process all applications that are in evaluation, approval or negotiation stages. For the remaining 13 grants WHAM plans to complete all the processes and sign grant agreements by November;

• Monitor existing grants, track results and provide reimbursements;

• Engage expert volunteers in final months of the activity;

• Complete data entry, document preparing and archiving in order to make document activity results; and,

• Plan for the Year 4 grants, including designing the next round of RFAs, so the recently awarded two-year costed extension grant applications and eventual grantees will benefit from advance planning.

21 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 - SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV ANNEX A: FY2019 – 4Q KEY STAKEHOLDER MEETING NOTES During the fourth quarter the WHAM team had more than 80 visits to companies and organizations. The WHAM business facilitators were in the field almost every day promoting RFAs, observing implementation of activities and/or assisting new grantees.

The WHAM staff had meetings with various projects supported by the international community in BIH. During these meetings the team established cooperation with other projects around common goals.

Another important effort completed were roadshows to present the RFAs. The team had a series of roadshow events for RFA 007 and RFA 008 in every major city of BiH. In addition to this, the WHAM staff visited small towns and various companies to encourage them to apply for available grant opportunities.

Regular visits to existing grantees were completed to check on implementation status and assist them with reporting as well as support them on any other issues related to grant implementation.

A-1 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV ANNEX B: LIST OF COMPANIES ASSISTED The following table list companies WHAM assisted in the previous period. WHAM supported 122 companies via grants or support through volunteer engagement.

LIST OF COMPANIES WHAM SUPPORTED

NO. NAME OF THE COMPANY NO. NAME OF THE COMPANY

1 "Sinkro" d. o. o. Sarajevo 62 Mandeks Molding

2 3DIC d.o.o. 63 MANN+HUMMEL BA J.S.C.

3 Aganbegović d.o.o. 64 MBT BH d.o.o.

4 ALAT d.o.o. 65 MDG International d.o.o.

5 ALFA-NUR Co d.o.o. 66 MEDENA-COMMERCE d.o.o.

6 Alloy Wheels d.o.o. 67 MEDITERAN-INOX d.o.o.

7 Alma-ras d.o.o. 68 Mega drvo d.o.o.

8 AMA Adriatic d.o.o. 69 METALOS d.o.o.

9 American Chamber of Commerce in BiH 70 METALSKOP d.o.o.

10 ARGERR d.o.o. 71 Miltex doo

11 ATT d.o.o. 72 MIVIKO d.o.o.

12 B.B.B. , d.o.o. export-import 73 MK-CNC d.o.o.

13 BEGroup d.o.o. 74 MONTING - MONTAŽA d.o.o.

B-1 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV

LIST OF COMPANIES WHAM SUPPORTED

NO. NAME OF THE COMPANY NO. NAME OF THE COMPANY

14 Bekto d.o.o. 75 Muehlbauer d.o.o.

15 Belissima d.o.o. 76 Napredak d.o.o.

16 Belma Tvico d.o.o. 77 NovaAmbienta d.o.o.

17 BME d.o.o. 78 NOVI JELŠINGRAD a.d.

18 BOKSIT a.d. 79 NOVOFORM D.o.o.

19 Bontex d.o.o. 80 NT Forging d.o.o.

20 BOSANCAR d.o.o. 81 Number 1 d.o.o.

21 CORE d.o.o. 82 or "ENO"

22 ĆOSIĆPROMEX d.o.o. 83 PLAMINGO d.o.o.

23 CROMEX d.o.o. 84 Pobjeda d.d.

24 DIV d.o.o. 85 Prevent Components d.o.o.

25 Domus Arredi d.o.o. 86 Prevent Fabrics d.o.o.

26 EBI d.o.o. 87 Prevent FAD d.o.o.

27 Elin Motors d.o.o. 88 Prevent STEP d.o.o.

28 EMKA BOSNIA d.o.o. 89 Privredno društvo ELLA TEXTILE d.o.o.

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | B-2 LIST OF COMPANIES WHAM SUPPORTED

NO. NAME OF THE COMPANY NO. NAME OF THE COMPANY

29 Empress d.o.o. 90 Projekt Solution d.o.o.

30 Enker d.d. 91 Proving d.o.o.

31 Feal d.o.o. Široki Brijeg 92 PROVIS d.o.o. Visoko

32 FEF Export- Import d.o.o. 93 REMUS Innovation d.o.o.

33 Festa d.o.o. 94 RM-LH d.o.o.

34 FIKO Commerc doo 95 SARAJ-KOMERC d.o.o.

35 Formino d.o.o. 96 SENEX d.o.o.

36 Fortitudo d.o.o. 97 Senses d.o.o.

37 GAT d.o.o. 98 SIK d.o.o.

38 GMC d.o.o. 99 SINKRO d.o.o. Sarajevo

39 GRAEWE TADIV d.o.o. 100 SOKO-TVORNICA TRANSMISIJA d.o.o.

40 GS-TMT d.o.o. 101 STEP d.d.

41 Hana Fashion 102 Strojal d.o.o.

42 Herceg d.o.o. 103 Sur Tec-Eurosjaj d.o.o.

43 HH INOX d.o.o. 104 TEHNIKA d.o.o.

B-3 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV

LIST OF COMPANIES WHAM SUPPORTED

NO. NAME OF THE COMPANY NO. NAME OF THE COMPANY

44 HM Promet d.o.o. 105 TEM MANDEKS d.o.o.

45 H-M-M d.o.o. 106 TERMO KLIMA d.o.o. Trn

46 Imaco Systemtechnik d.o.o. 107 Tipteh d.o.o.

47 Inox Ajanovic d.o.o. 108 TMD Ai d.o.o.

48 INTERA d.o.o. 109 TMD GROUP d.o.o.

49 Interkomerc d.o.o. 110 TMD-HANIBAL d.o.o.

50 Intral BH d.o.o. 111 TMR d.o.o.

51 Inžinjering 1 doo 112 Tvornica metalnih proizvoda d.o.o.

52 ALLOY WHEELS d.o.o. 113 UNIS TSP d.o.o.

53 Junior-Eko-Termik d.o.o. 114 UNIS-TOK d.o.o.

54 KATIĆ D.O.O. 115 URBANGRAD d.o.o. Gradačac

55 KONDOR D.M. D.o.o. 116 VENTICO d.o.o.

56 KOTEKS D.O.O. 117 Veritas Automotive d.o.o.

57 Krupa Kabine d.o.o. 118 Volkswagen d.o.o.

58 LIGNACON d.o.o. 119 WAGNER AUTOMOTIV d.o.o.

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | B-4 LIST OF COMPANIES WHAM SUPPORTED

NO. NAME OF THE COMPANY NO. NAME OF THE COMPANY

59 LIMOPLAST d.o.o. 120 Željezara Ilijaš d.o.o.

60 LPS COMMERC d.o.o. 121 ZINKTEKNIK BOSNIA d.o.o.

61 MALAK JANJ d.o.o. 122 Zupcanik d.o.o.

B-5 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV

The following table is a list of companies WHAM volunteers assisted.

TECHNICAL SUPPORT FROM EXPERT VOLUNTEERS IN 2019

NAME OF EXPERT VOLUNTEER EVENT DATE COMPANY MUNICIPALITY 1 Daniel Weerbrouck IMM 2019 and Follow-up 14-20 January, 2019 Senex Celic

2 Daniel Weerbrouck IMM 2019 and Follow-up 14-20 January, 2019 Formino Teslic

3 Daniel Weerbrouck IMM 2019 and Follow-up 14-20 January, 2019 HMM Gradacac

4 Daniel Weerbrouck IMM 2019 and Follow-up 14-20 January, 2019 BBB Visoko

5 Daniel Weerbrouck IMM 2019 and Follow-up 14-20 January, 2019 Boksit Milici

6 Daniel Weerbrouck IMM 2019 and Follow-up 14-20 January, 2019 FEF Sarajevo

7 Daniel Weerbrouck IMM 2019 and Follow-up 14-20 January, 2019 Domus Arredi Zenica

8 Daniel Weerbrouck IMM 2019 and Follow-up 14-20 January, 2019 Malak Donji Vakuf

9 Advan Begovic PIT Central 2019 26-27 September, 2019 Projekt Solution Gradacac

10 Advan Begovic PIT Central 2019 26-27 September, 2019 Tipteh Sarajevo

11 Advan Begovic PIT Central 2019 26-27 September, 2019 Inox Ajanovic Tesanj

12 Advan Begovic PIT Central 2019 26-27 September, 2019 Man Hummel BA Tesanj

13 Advan Begovic PIT Central 2019 26-27 September, 2019 GS-TMT N. Travnik

14 Advan Begovic PIT Central 2019 26-27 September, 2019 Prevent Fad Jelah

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | B-6 TECHNICAL SUPPORT FROM EXPERT VOLUNTEERS IN 2019

NAME OF EXPERT VOLUNTEER EVENT DATE COMPANY MUNICIPALITY 15 Advan Begovic PIT Central 2019 26-27 September, 2019 Cromex Prijedor

16 Advan Begovic PIT Central 2019 26-27 September, 2019 Elin Motors Srebrenik

17 Advan Begovic PIT Central 2019 26-27 September, 2019 Medena Tesanj

18 Advan Begovic PIT Central 2019 26-27 September, 2019 GMC Usora

19 Advan Begovic PIT Central 2019 26-27 September, 2019 Comtrade System Integration Sarajevo

20 Advan Begovic PIT Central 2019 26-27 September, 2019 Arcelor Mittal Zenica

21 Advan Begovic PIT Central 2019 26-27 September, 2019 Alloy Wheels Jajce

22 Advan Begovic PIT Central 2019 26-27 September, 2019 Aganbegović d.o.o. Kotor Varoš

23 Advan Begovic PIT Central 2019 26-27 September, 2019 Mega drvo Bijeljina

24 Advan Begovic PIT Central 2019 26-27 September, 2019 Intral BH Tuzla

25 Advan Begovic PIT Central 2019 26-27 September, 2019 Herceg Srebrenik

26 Advan Begovic PIT Central 2019 26-27 September, 2019 Imaco Systemtechnik Usora

27 Advan Begovic PIT Central 2019 26-27 September, 2019 Junior-Eko-Termik Tesanj

28 Advan Begovic PIT Central 2019 26-27 September, 2019 Inžinjering 1 doo Tesanj

29 Advan Begovic PIT Central 2019 26-27 September, 2019 Festa Kresevo

B-7 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV

TECHNICAL SUPPORT FROM EXPERT VOLUNTEERS IN 2019

NAME OF EXPERT VOLUNTEER EVENT DATE COMPANY MUNICIPALITY 30 Advan Begovic PIT Central 2019 26-27 September, 2019 3DIC d.o.o. Tesanj

31 Advan Begovic PIT Central 2019 26-27 September, 2019 Željezara Ilijaš Ilijaš

32 Advan Begovic PIT Central 2019 26-27 September, 2019 Prevent Components Goražde

33 Advan Begovic PIT Central 2019 26-27 September, 2019 Prevent Components

34 Advan Begovic PIT Central 2019 26-27 September, 2019 Alma-ras Visoko

35 Advan Begovic PIT Central 2019 26-27 September, 2019 AMA Adriatic Ilijas

36 Advan Begovic PIT Central 2019 26-27 September, 2019 Prevent Fabrics Visoko

37 Advan Begovic PIT Central 2019 26-27 September, 2019 Proving Sarajevo

38 Advan Begovic PIT Central 2019 26-27 September, 2019 BME Tesanj

39 Advan Begovic PIT Central 2019 26-27 September, 2019 UNIS TSP Mostar

40 Advan Begovic PIT Central 2019 26-27 September, 2019 Muehlbauer Banja Luka

41 Leekei WH TANG TIMOD Expo 2019 24-26 April, 2019 Senses Travnik

42 Leekei WH TANG TIMOD Expo 2019 24-26 April, 2019 Empress Zenica

43 Leekei WH TANG TIMOD Expo 2019 24-26 April, 2019 Number 1 Travnik

44 Leekei WH TANG TIMOD Expo 2019 24-26 April, 2019 Belma Tvico Sarajevo

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | B-8 TECHNICAL SUPPORT FROM EXPERT VOLUNTEERS IN 2019

NAME OF EXPERT VOLUNTEER EVENT DATE COMPANY MUNICIPALITY 45 Leekei WH TANG TIMOD Expo 2019 24-26 April, 2019 Hana Fashion Sarajevo

46 Wael Gamaleldin On-site Visits 8-15 February, 2019 Miltex doo Banja Luka

47 Wael Gamaleldin On-site Visits 8-15 February, 2019 Belissima Sarajevo

48 Wael Gamaleldin On-site Visits 8-15 February, 2019 HM Promet Maglaj

49 Wael Gamaleldin On-site Visits 8-15 February, 2019 Bontex Maglaj

50 Wael Gamaleldin On-site Visits 8-15 February, 2019 Koteks Tesanj

51 Wael Gamaleldin On-site Visits 8-15 February, 2019 Napredak Tesanj

52 Wael Gamaleldin On-site Visits 8-15 February, 2019 Prevent Visoko

53 Wael Gamaleldin On-site Visits 8-15 February, 2019 Fortitudo Travnik

54 Zeljko Malecic On site visits 14-19 December, 2018 DIV

55 Zeljko Malecic On site visits 14-19 December, 2018 ALAT Konjic

56 Zeljko Malecic On site visits 14-19 December, 2018 FEAL Siroki Brijeg

57 Zeljko Malecic On site visits 14-19 December, 2018 MIVIKO Posusje

58 Zeljko Malecic On site visits 14-19 December, 2018 GS TMT Travnik

59 Zeljko Malecic On site visits 14-19 December, 2018 ATT Gornji Vakuf

B-9 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV

TECHNICAL SUPPORT FROM EXPERT VOLUNTEERS IN 2019

NAME OF EXPERT VOLUNTEER EVENT DATE COMPANY MUNICIPALITY 60 Zeljko Malecic On site visits 14-19 December, 2018 TEHNIKA Gornji Vakuf

61 Zeljko Malecic On site visits 14-19 December, 2018 RMH LH Zenica

62 Zeljko Malecic On site visits 14-19 December, 2018 BME Tesanj

63 Zeljko Malecic On site visits 14-19 December, 2018 Zupcanik Tesanj

64 Zeljko Malecic On site visits 14-19 December, 2018 MEDITERAN Inox Celinac

65 Zeljko Malecic On site visits 14-19 December, 2018 NOVI JELSINGRAD Banja Luka

66 Zeljko Malecic On site visits 14-19 December, 2018 VENTICO

67 Zeljko Malecic On site visits 14-19 December, 2018 HH INOX Cazin

68 Zeljko Malecic On site visits 14-19 December, 2018 FIKO Commerc doo Cazin

69 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 Wagner Automotive Gradacac 2019

70 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 Plamingo Gracanica 2020

71 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 Bekto Gorazde 2021

72 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 ATT Gornji Vakuf 2022

USAID.GOV WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 | B-10 TECHNICAL SUPPORT FROM EXPERT VOLUNTEERS IN 2019

NAME OF EXPERT VOLUNTEER EVENT DATE COMPANY MUNICIPALITY 73 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 MDG Vogosca 2023

74 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 Mediteran Inox Celinac 2024

75 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 ALAT Konjic 2025

76 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 Pobjeda Tesanj 2026

77 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 Saraj-Komerc Gornji Vakuf 2027

78 Zeljko Malecic AUTOMECHANIKA – Birmingham 4-6 June, 2019 Prevent FAD Tesanj 2028

B-11 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV ANNEX C: CERTIFICATIONS The following table presents a list of certifications WHAM beneficiaries obtained with team support.

CERTIFICATIONS EARNED

GRANTEE BENEFICIARY CERTIFICATION DATE PERIOD COMPANY

Foreign Trade Chamber METACOMM d.o.o. EN 1090 6/28/2018 Q1/19

Foreign Trade Chamber MONTMONTAŽA EN 1090 7/26/2018 Q1/19 d.o.o.

Foreign Trade Chamber MONTMONTAŽA EN ISO 3834 7/26/2018 Q1/19 d.o.o.

Foreign Trade Chamber SIK d.o.o. EN ISO 3834 6/12/2018 Q1/19

Foreign Trade Chamber SIK d.o.o. EN 1090 6/21/2018 Q1/19

Chamber of RS RIM MONTAŽA d.o.o. ISO 9001:2015 9/14/2018 Q1/19

Chamber of RS RIM MONTAŽA d.o.o. EN 3834 9/10/2018 Q1/19

Chamber of RS RIM MONTAŽA d.o.o. EN 1090 9/11/2018 Q1/19

Chamber of RS RIM MONTAŽA d.o.o. ISO 9606 9/12/2018 Q1/19

Chamber of RS RIM MONTAŽA d.o.o. EN ISO 15614 9/11/2018 Q1/19

PREDA MASTERWOOD d.o.o. ISO 9001:2015 2/10/2018 Q1/19

C-1 | WHAM ANNUAL PROGRAM PERFORMANCE REPORT, OCT 1, 2018 – SEP 30, 2019, FISCAL YEAR 2019 USAID.GOV

CERTIFICATIONS EARNED

GRANTEE BENEFICIARY CERTIFICATION DATE PERIOD COMPANY

Chamber of USK VENTICO d.o.o. ISO 9001:2015 8/10/2018 Q1/19

Chamber of RS Ferrostil-MONT d.o.o. EN 1090 11/15/2018 Q1/19

Chamber of RS Ferrostil-MONT d.o.o. EN 3834 11/6/2018 Q1/19

Chamber of RS BEMA d.o.o. ISO 9001:2015 10/31/2018 Q1/19

PREDA EDNA EXPORT d.o.o. ISO 9001:2015 11/14/2018 Q1/19 Prijedor

Chamber of USK IstraCom d.o.o. BAS EN 1176 8/8/2018 Q1/19

Chamber of USK Prevent HOME d.o.o. ISO 9001:2015 11/6/2018 Q1/19

Chamber of USK Co. NH Avdić d.o.o. ISO 9001:2015 9/25/2018 Q1/19

Chamber of USK STOLARKOMERC ISO 9001:2015 11/9/2018 Q1/19 d.o.o.

Chamber of USK FIKO COMMERC SF ISO 9001:2015 7/2/2018 Q1/19 DOO

Chamber of USK SIKA DOO - Limarstvo EN 3834 10/25/2018 Q1/19

Chamber of USK SIKA DOO - Limarstvo ISO 9001:2015 10/25/2018 Q1/19

PREDA NOVI JELSINGRAD EN 12622:2014 9/21/2018 Q2/19 a.d.

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PREDA NOVI JELSINGRAD EN 3834 7/10/2018 Q2/19 a.d.

PREDA NOVI JELSINGRAD ISO 9001:2015 11/2/2018 Q2/19 a.d.

PREDA NOVI JELSINGRAD SRPS EN ISO 7/20/2018 Q2/19 a.d. 9712:2013

PREDA KONDOR D.M. d.o.o. ISO 9001:2015 11/14/2018 Q2/19

PREDA MEDITERAN-INOX EN 1090 11/20/2018 Q2/19 d.o.o.

PREDA MEDITERAN-INOX EN ISO 3834 11/20/2018 Q2/19 d.o.o.

PREDA MEDITERAN-INOX ISO 9001:2015 12/12/2018 Q2/19 d.o.o.

Foreign Trade Chamber RM-LH d.o.o. EN 1090 12/25/2018 Q2/19

Foreign Trade Chamber Urbangrad d.o.o. EN ISO 3834 2/22/2019 Q3/19 Gradacac

Foreign Trade Chamber Urbangrad d.o.o. EN 1090 2/22/2019 Q3/19 Gradacac

Foreign Trade Chamber PROVIS d.o.o. Visoko EN ISO 3834 2/22/2019 Q3/19

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Foreign Trade Chamber PROVIS d.o.o. Visoko EN 1090 2/22/2019 Q3/19

Foreign Trade Chamber BME d.o.o. EN ISO 3834 2/22/2019 Q3/19

Foreign Trade Chamber BME d.o.o. EN 1090 2/22/2019 Q3/19

Foreign Trade Chamber Monting - Montaza EN ISO 3834 7/26/2018 Q3/19 d.o.o.

Foreign Trade Chamber Monting - Montaza EN 1090 7/26/2018 Q3/19 d.o.o.

Foreign Trade Chamber Cromex d.o.o. EN ISO 3834 2/28/2019 Q3/19

Foreign Trade Chamber Cromex d.o.o. EN 1090-2:2018 2/26/2019 Q3/19

Foreign Trade Chamber Cromex d.o.o. EN 1090 2/28/2019 Q3/19

Foreign Trade Chamber ĆOSIĆPROMEX d.o.o. IWE engineer 5/11/2019 Q3/19

Foreign Trade Chamber International d.o.o. EN ISO 3834 11/22/2018 Q3/19

Foreign Trade Chamber International d.o.o. EN 1090 11/20/2018 Q3/19

REZ LPS COMMERC d.o.o. Tuev-coc-001397 2/28/2019 Q3/19

REZ MK-CNC d.o.o. ISO 9001: 2015 5/11/2019 Q3/19

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REZ Prevent STEP d.o.o. ISO: 45001 : 2018 5/17/2019 Q3/19

REZ Prevent STEP d.o.o. ISO 9001 : 2015 5/17/2019 Q3/19

REZ Prevent STEP d.o.o. ISO 14001 : 2015 5/17/2019 Q3/19

REZ Metalos d.o.o. EN 1090-2:2018 4/30/2019 Q4/19

REZ Metalos d.o.o. EN ISO 3834-2 4/30/2019 Q4/19

REZ ATT d.o.o. ISO 9001 : 2015 8/22/2019 Q4/19

REZ ATT d.o.o. IATF 10949 : 2016 8/22/2019 Q4/19

REZ OR ENO ISO 9001 : 2015 7/27/2019 Q4/19

TEM MANDEKS d.o.o. TEM MANDEKS d.o.o. EN-50491-5-2:2010 9/27/2019 Q4/19

TEM MANDEKS d.o.o. TEM MANDEKS d.o.o. EN 50065-5- 9/27/2019 Q4/19 1:2003+a1:2005

TEM MANDEKS d.o.o. TEM MANDEKS d.o.o. EN IEC 61000-3- 9/27/2019 Q4/19 2:2019

TEM MANDEKS d.o.o. TEM MANDEKS d.o.o. EN 6100-3-3:2013 9/27/2019 Q4/19

TEM MANDEKS d.o.o. TEM MANDEKS d.o.o. EN 61547:2009 9/27/2019 Q4/19

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TEM MANDEKS d.o.o. TEM MANDEKS d.o.o. EN 55015:2013+A 9/27/2019 Q4/19 1:2015

TEM MANDEKS d.o.o. TEM MANDEKS d.o.o. EN 50491-3:2009 9/24/2019 Q4/19

TEM MANDEKS d.o.o. TEM MANDEKS d.o.o. EN 62311:2008 9/24/2019 Q4/19

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