Civic Centre, Riverside, Stafford Contact Andrew Bailey Direct Dial 01785 619212 Email [email protected]

Civic Centre, Riverside, Stafford Contact Andrew Bailey Direct Dial 01785 619212 Email Abailey@Staffordbc.Gov.Uk

Dear Members

Community Wellbeing Scrutiny Committee

A meeting of the Community Wellbeing Scrutiny Committee will be held in the Craddock Room, Civic Suite, Civic Centre, Riverside, Stafford on Thursday 14 November 2019 at 6.30pm to deal with the business as set out on the agenda.

Members are asked to note that this meeting will be recorded.

Members are reminded that contact officers are shown at the top of each report and members are welcome to raise questions etc in advance of the meeting with the appropriate officer.

Interim Head of Law and Administration

1 COMMUNITY WELLBEING SCRUTINY COMMITTEE - 14 NOVEMBER 2019

Chair - Councillor J Hood

A G E N D A

1 Minutes of 12 September 2019 due to be published in Digest No 261 on 8 November 2019

2 Apologies

3 Public Question Time - Nil

4 Councillor Session - Nil

5 Members’ Items

ITEM NO 5(a) Councillor A D Hobbs has submitted the following item under Paragraph 2.8 of the Scrutiny Committee Procedure Rules:-

“Breastfeeding is sustainable and free, it is a child's first immunisation against disease, poverty and mortality. It is also an investment in physical, cognitive, and social capacity. What can Stafford Borough Council do to promote breastfeeding in the borough to make Stafford's children healthier and happier.”

Page Nos

ITEM NO 5(b) Healthy Staffordshire Select Committee 4 - 8

COUNCILLOR A P EDGELLER

6 Called-In Items

7 Officers Reports

ITEM NO 7(a) Air Quality Annual Status Report 2019 9 - 50

INTERIM HEAD OF OPERATIONS

ITEM NO 7(b) Food Safety Annual Report 2018/19 51 - 88

INTERIM HEAD OF OPERATIONS

2 Page Nos

ITEM NO 7(c) Health and Safety Annual Report 2018/19 89 - 121

INTERIM HEAD OF OPERATIONS

ITEM NO 7(d) Fees and Charges Review 2020 122 - 128

HEAD OF FINANCE

ITEM NO 7(e) Performance Reporting 2019-20 129 - 153

CORPORATE BUSINESS AND PARTNERSHIPS MANAGER / HEAD OF FINANCE

ITEM NO 7(f) Work Programme - Community Wellbeing 154 - 156 Scrutiny Committee

INTERIM HEAD OF LAW AND ADMINISTRATION

Membership

Chair - Councillor J Hood

C A Baron A D Hobbs R J Barron J Hood A R G Brown L Nixon A G Cooper R M Sutherland A P Edgeller M J Winnington

Cabinet Members:- Councillor J K Price - Environment and Health Councillor J M Pert - Community Councillor C V Trowbridge - Leisure

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ITEM NO 5(b) ITEM NO 5(b)

Report of: Councillor A P Edgeller Contact Officer: As Above Telephone No: 01785 664501 Ward Interest: Nil Report Track: Community Wellbeing 14/11/19 (Only)

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Healthy Staffordshire Select Committee

1 Purpose of Report

1.1 To consider the report of Councillor A P Edgeller on matters considered by the Healthy Staffordshire Select Committee at their previous meetings held on 16 September and 9 October 2019.

2 Recommendation

2.1 That the report of Councillor A P Edgeller be noted.

3 Key Issues and Reasons for Recommendation

3.1 The following report details the various matters considered by the Healthy Staffordshire Select Committee at their previous meetings held on 16 September and 9 October 2019.

4 Relationship to Corporate Priorities

4.1 This report is most closely associated with the following Corporate Business Objective 2:-

To improve the quality of life of local people by providing a safe, clean, attractive place to live and work and encouraging people to be engaged in developing strong communities and promote health and wellbeing.

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5 Report Detail

5.1 As part of the devolved Health Scrutiny arrangements, the Council’s representative on the Healthy Staffordshire Select Committee is requested to provide a brief written report on meetings of the Healthy Staffordshire Select Committee.

5.2 Accordingly, the digest of the meetings of the Healthy Staffordshire Healthy Select Committee are attached as follows:-

APPENDIX 1 - 16 September 2019 APPENDIX 2 - 9 October 2019

6 Implications

6.1 Financial Nil Legal Nil Human Resources Nil Human Rights Act Nil Data Protection Nil Risk Management Nil

6.2 Community Impact The Borough Council considers the effect of its Assessment actions on all sections of our community and has Recommendations addressed all of the following Equality Strands in the production of this report, as appropriate:-

Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation.

Previous Consideration - Nil

Background Papers - File available in Law and Administration

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APPENDIX 1

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Healthy Staffordshire Select Committee

Healthy Staffordshire Select Committee – 16 September 2019 District/Borough Digest

Under the Health Scrutiny Code of Joint Working with District and Borough Councils, Authorities have undertaken to keep relevant Partners informed of their consideration of health matters having regard to the general working principle of co-operation and the need to ensure a co-ordinated Staffordshire approach. Therefore, the following is a summary of the business transacted at the meeting of the Healthy Staffordshire Select Committee held on 16 September 2019 - link to Agenda and reports pack:

Healthy Staffordshire Select Committee - 16 September 2019

Agenda Items District(s)/Borough(s)

Adult Learning Disability 2022 Community Offer

The Select Committee considered the Adult Learning Disability 2022 Community Offer report which All Districts and included Staffordshire County Councils directly provided Learning Disability Services and the Carers Boroughs Strategy ‘All Together for Carers’. The report outlined the services directly provided by the local authority and externally commissioned respite services. Options for each service had been evaluated along with current and future demand.

The Committee endorsed the recommendations in the draft Cabinet report subject to the rewording or recommendation (e) to reflect the need for substantive changes to come back to Members for consideration.

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CCGs Annual Assessments 2019

NHS England had a statutory duty to conduct an annual performance assessment of every CCG. Five of the six CCGs in Staffordshire and Stoke-on-Trent have been given an overall rating of Inadequate with only East Staffordshire CCG rated as good. The key area of concern for the CCGs rated as inadequate, relate to the continued financial challenges they have faced during 2018/19. Members questioned the improvement plan and asked for a 6 monthly exception report and an update on delayed discharge, particularly in the South of the County.

62 Day Target on Cancer Services

The 62-day standard refers to the total pathway length, the number of days for patients beginning their first definitive treatment within two months of suspected cancer. Each Hospital commissioned by the CCG, with the exception of Dudley, failed to meet the target. Members questioned the reasons for this and what actions were being taken to improve performance.

Preparations for Leaving the EU with No Deal

The CCG are planning for all eventualities including a no deal. The main areas of risk were medical supplies and workforce, both of which were national issues and being worked on by Government.

The next meeting will be held on Wednesday 9 October 2019.

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APPENDIX 2

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Healthy Staffordshire Select Committee

Healthy Staffordshire Select Committee – 9 October 2019 District/Borough Digest

Healthy Staffordshire Select Committee - 9 October 2019

Agenda Items District(s)/Borough(s) A Stoke-on-Trent and Staffordshire Approach to Children and Young People's Emotional All Districts and Wellbeing and Mental Health 2018-2023 - Update report Boroughs

The plan consisted of 3 priorities, Delivery of the strategy; Improving pathways and whole system approach; and better access for those children and young people who require specialist intervention. The report also contained information on the Mental health trailblazer which covers North Staffordshire and the Moorlands. There are currently four Tier 2 contracts commissioned by the County Council and a bespoke contract to deliver a service for Looked After Children (LAC) and care leavers, which is part of a larger service with the Clinical Commissioning Groups (CCG’s). The contracts come to an end on the 31 March 2020 and the funding from both the County Council and the CCG’s had been pooled to enable a new service to be jointly commissioned. The new approach and the consultation feedback were detailed in the report. The Select Committee supported the new approach but felt that timescales needed to be clearer and there needed to be more support into prevent negative consequences of social media and the link between physical health and its relationship with mental health. The Committee also asked for exit interviews to be introduced; more digital links with partners; and emphasis on early years identification prior to services being needed.

The next meeting will be held on Monday 2 December 2019.

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ITEM NO 7(a) ITEM NO 7(a)

Report of: Regulatory Services Manager Contact Officer: Lisa Harvey Telephone No: 01785 619199 Ward Interest: Nil Report Track: Comm Wellbeing 14/11/19 (Only)

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Air Quality Annual Status Report 2019

1 Purpose of Report

1.1 To inform the committee of the work that is undertaken by the Council to monitor the air quality of the Borough to ensure that there is a good and healthy air quality environment.

2 Recommendation

2.1 That the Air Quality Annual Status Report 2019 be noted.

3 Key Issues and Reasons for Recommendation

3.1 Air Quality Management is a national priority with high public interest. Therefore, the local management of current and future air quality in the Borough is of great importance. In 2017 Cabinet approved an Air Quality Strategy covering 2017 - 2021 for the Borough, which consolidated the existing principle of considering air quality issues at the heart of local corporate decision making. A copy of the Air Quality Strategy is attached at the APPENDIX.

3.2 All of the local authorities in England are required to carry out an annual assessment of the local air quality in their areas, to compare the findings against nationally adopted standards, to report the findings to the government and to declare air quality management areas (AQMA’s) where necessary. Government guidance recommends that the assessment this year takes the form of an annual status (progress) report and should follow the checklist method provided in the guidance notes. This report meets that requirement.

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4 Relationship to Corporate Priorities

4.1 The Air Quality Annual Status Report 2019 is relevant in helping to achieve Corporate Business Objective 2:

‘To improve the quality of life of local people by providing a safe, clean, attractive place to live and work and encouraging people to be engaged in developing strong communities, that promote health and wellbeing.’

5 Report Detail

5.1 Air pollution damages lives with harmful effects on human health, the economy and the environment. The Department of Health’s Committee on the medical effects of air pollutants estimates the burden of air pollution to be over 50,000 deaths per year nationally.

5.2 It is the largest environmental risk to human health contributing to cardiovascular disease, lung cancer and respiratory diseases.

5.3 Public Health England estimates that poor air quality is responsible for the deaths of about 50 (over the age of 30) residents in Stafford Borough each year.

5.4 Currently the European Air Quality standards are met in Stafford Borough and the Council is keen to maintain this status. Additionally where possible the Council is keen to improve air quality in the Borough which will have positive health and economic benefits.

5.5. It is important that the future growth of the Borough has regard to the effects of any potential deterioration in air quality associated with an increased use of Stafford Railway Station as a part of the HS2 development and potential new housing estates which will put extra demands upon the road networks with the potential of reducing the present level of air quality. Motorway emissions remain a significant concern for Stafford Borough, the M6 smart motorway scheme is now underway and by 2022 will deliver extra capacity and anticipated emission reductions.

Air Quality Monitoring

5.6 Nitrogen Dioxide (NOx) is the only air pollutant monitored by Stafford Borough Council.

5.7 The Council has been monitoring traffic pollution for many years. However, in 1995 the Government set a legal obligation for local authorities to review and assess air quality against health based standards within their districts. Every local authority in England has an obligation to undertake such a survey. The results have to be submitted on an annual basis to the Department for Environment, Food and Rural Affairs (DEFRA).

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5.8 The Council monitors air pollution from traffic at 40 sites across Stafford Borough. Air Quality monitoring in Stafford Borough is carried out at non- automatic monitoring sites (currently the Council does not use automatic (continuous) monitoring.

5.9 The results for the latest survey ‘Air Quality Annual Status Report 2019’ (ASR2019) conducted according to government guidelines showed that the air quality within Stafford Borough achieves the standards set by government. It concluded that no actions are required to reduce air pollution in Stafford Borough but shows that air pollution from the M6 motorway is the most significant source of air pollution in the Borough. However, the results indicate that the Council does not have to declare any Air Quality Management Areas in the Borough. Please see the Appendix for the latest survey report and results, which also includes a map of the monitoring sites. The ASR2019 has been scrutinised by DEFRA and all conclusions have been accepted. All of the actions identified in the improvement plan have been completed.

5.10 The Council is looking to further increase it’s network of air quality monitoring points in the Borough to provide further information on the air quality adjacent to the M6, schools and near to growth points. Additionally the Council has purchased a number of ‘personal’ air quality monitors which can be worn by individuals when going about their daily activities.

5.11 The Council has been successful in securing funding of £1,050,000 from Government to provide electric vehicle charging points for taxis within the Borough. The Council has been allocated approximately £350,000 of the funding and is working in partnership with Stoke on Trent City Council and Newcastle under Lyme Borough Council to provide at least 10 (maybe up to 15) charging points in the Borough.

6 Implications

6.1 Financial Costs are contained within existing budgetary provision. Legal None Human Resources None Human Rights Act None Data Protection None Risk Management None

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Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation.

Previous Consideration - Nil

Background Papers - File available in Operations

12 APPENDIX

2018 Air Quality Annual Status Report (ASR)

In fulfilment of Part IV of the Environment Act 1995 Local Air Quality Management

June 2018

LAQM Annual Status Report 2018 13 i

Local Authority Shaun Baker Officer Department Operational Services

Address Civic Offices Riverside Stafford

Telephone 01785 619557

E-mail [email protected] Report Reference 2018ASR number Date June 2018

Endorsement from the Director of Health and Care, Staffordshire County Council

Staffordshire County Council is committed to working with partners to ensure that Staffordshire will be a place where improved health and wellbeing is experienced by all. Poor air quality has negative impact on public health, with potentially serious consequences for individuals, families and communities. Identifying problem areas and ensuring that actions are taken to improve air quality forms an important element in protecting the health and wellbeing of Staffordshire residents. Improving air quality is often a complex issue, presenting a multi-agency challenge – so it is essential that all agencies work together effectively to deliver improvements where they are needed. As Director of Health and Care across Staffordshire I endorse this Annual Status Report which sets out the position in Stafford Borough Council and which will support an ongoing work programme to address air quality issues.

Dr Richard Harling Director of Health and Care Staffordshire County Council August 2017

LAQM Annual Status Report 2018 14 ii Executive Summary: Air Quality in Our Area Air Quality in Stafford Borough

Air pollution is associated with a number of adverse health impacts. It is recognised as a contributing factor in the onset of heart disease and cancer. Additionally, air pollution particularly affects the most vulnerable in society: children and older people, and those with heart and lung conditions. There is also often a strong correlation with equalities issues, because areas with poor air quality are also often the less affluent areas1,2.

The annual health cost to society of the impacts of particulate matter alone in the UK is estimated to be around £16 billion3.

All of the local authorities in England are required to carry out an annual assessment of the local air quality in their areas, to compare the findings against nationally adopted standards, to report the findings to the government and to declare air quality management areas (AQMA’s) where necessary.

Government guidance recommends that the assessment this year takes the form of an annual status (progress) report and should follow the checklist method provided in the guidance notes.

The findings of the air quality reports 2004, 2005,2006, 2007, 2008, 2009, 2010, 2011,2012, 2013,2014,2015, 2016 and 2017 was that the air quality standards would be met in Stafford Borough and that no air quality management areas would be required. The M6 motorway passing around Stafford and Clayton elevated the air pollution levels close to the limits but would not result in a breach of the standards.

The findings of this 2018 ASR remains that the air quality standards will be complied with and that there is no need to declare an air quality management area. Traffic pollution generated by the M6 motorway around Stafford and at Clayton continues to cause the greatest concern but will not fail the standards. The M6 ‘smart motorways’ scheme and future traffic demands of the HS2 hub impacts will be assessed in the future.

1 Environmental equity, air quality, socioeconomic status and respiratory health, 2010 2 Air quality and social deprivation in the UK: an environmental inequalities analysis, 2006 3 Defra. Abatement cost guidance for valuing changes in air quality, May 2013

LAQM Annual Status Report 2018 15 iii

Air quality monitoring is a key tool for assessing the air quality in Stafford Borough and will continue for the foreseeable future.

The Stafford Borough Council area does not have any Air Quality Management Areas (AQMA’s) but is still affected by air pollutants. The main roads in the Borough such as the M6 motorway A50, A500 and A34 all generate significant traffic pollution in the form of nitrous oxides and particulate matter. The traffic hotspot nitrogen dioxide concentrations are continuously monitored around the M6 junctions and trunk roads and will be increased in number 2017/18.

Monitoring evidence indicates that the pollutants arising from traffic on these routes is not increasing year on year.

Industrial sources of air pollution (in particular combustion activities) are regulated by the Council or the Environment Agency, no industrial sources have been found to be likely to cause a breach of the air quality standards.

Stafford Borough Council is a member of the Staffordshire Air Quality Forum (SAQF) which includes representatives of all of the Staffordshire Local Authorities including Staffordshire County Council and National bodies such as Highways England, the Environment Agency and Public Health England. Partnering with these organisations ensures that changes to existing conditions such as cross boundary air quality management strategies, new or altered routes, new technology and public advice in Stafford Borough is current and meaningful.

Actions to Improve Air Quality

Stafford Borough Council does not have any Air Quality Management areas however it remains important that improvements to air quality are pursed wherever possible. Stafford Borough Council has important regional motorway and trunk routes and as a result is keen to pursue systems that will improve transboundary pollution levels, for this reason the Council has produced an Air Quality Strategy Document and is a full member of the Staffordshire ECO stars initiative.

LAQM Annual Status Report 2018 16 iv The ECOSTARS Fleet Recognition Scheme was developed for the South Yorkshire Transport Plan Air Quality Steering Group, and launched in 2009, as part of a regional Air Quality Initiative. This was in response to the decline of heavy industry in South Yorkshire, with the impact of road transport on regional air quality increasing accordingly. Commercial vehicles now make a significant contribution to local and regional emissions in terms of pollutants, and greenhouse gas emissions. The Regional Air Quality Initiative managers were eager to assist road transport operators by encouraging them to invest in and improve their fleet environmental performance, including maximising carbon savings. The ECOSTARS Fleet Recognition that was subsequently developed was seen as an appropriate way of providing public recognition for operators of commercial vehicles who are active in taking steps to improve efficiency, reduce fuel consumption and reduce their impact on local air quality.

Within the ECOSTARS Europe project lifetime the eight schemes established successfully engaged with 315 operators who became ECOSTARS members. These 315 operators run a combined fleet of over 25,000 vehicles. The majority of these vehicles are used on a daily basis to make an active contribution to the European economy. The ECOSTARS evaluation activities identified a combined carbon dioxide saving in the final year of the project of 59,858t CO2.

The Council has also published its Air Quality Strategy Document developed in consultation with key partners with a number of actions intended to provide a framework around which air quality issues can be dealt with throughout Council Services.in the future (www.staffordbc//aqs.gov.uk).

Conclusions and Priorities

The air quality in Stafford Borough does not exceed the air quality standards, there are however significant pressures which may result in a future deterioration. Stafford Borough Council is undergoing a time of considerable housing growth and commercial investment including the accommodation of several thousand military personnel with the added prospect of a HS2a hub station and associated traffic. The local traffic that this growth will generate needs to be properly managed so that the burden of extra vehicles does not result in a significant deterioration the local air quality. All planning applications for new housing is assessed for the air quality impacts and it remains an air quality priority. Motorway emissions remain a significant concern for Stafford Borough, the M6 smart motorway scheme is now underway and by 2022 will deliver extra capacity and anticipated emission reductions.

Local Engagement and How to get Involved

Public participation in the national and local our air quality issues is vital to maintaining the current standards. In particular, road journeys, transport mode choices, commuting methods and alternative travel methods can have significant

LAQM Annual Status Report 2018 17 v local effects. The following bodies can all help to improve the general understanding of local air quality issues and in how to effect positive changes.

Stafford Borough Council Operational Services Sustainability Matters Planning and Development Control Staffordshire County Council Stoke on Trent City Council UK Air Defra. North Staffordshire and Stafford Friends of the Earth Public Health England University of the Third Age. West Midlands. Stafford Branch

LAQM Annual Status Report 2018 18 vi Table of Contents

Executive Summary: Air Quality in Our Area ...... iii Air Quality in Stafford Borough ...... iii Actions to Improve Air Quality ...... iv Conclusions and Priorities ...... v Local Engagement and How to get Involved ...... v 1 Local Air Quality Management ...... 8 2 Actions to Improve Air Quality ...... 9 2.1 Air Quality Management Areas ...... 9 2.2 Progress and Impact of Measures to address Air Quality in Stafford Borough Council ...... 10

2.3 PM2.5 – Local Authority Approach to Reducing Emissions and/or Concentrations...... 13 3 Air Quality Monitoring Data and Comparison with Air Quality Objectives and National Compliance ...... 26 3.1 Summary of Monitoring Undertaken ...... 26 3.1.1 Automatic Monitoring Sites ...... 26 3.1.2 Non-Automatic Monitoring Sites...... 26 3.2 Individual Pollutants ...... 26

3.2.1 Nitrogen Dioxide (NO2) ...... 26

3.2.2 Particulate Matter (PM10) ...... 27

3.2.3 Particulate Matter (PM2.5)...... 27

3.2.4 Sulphur Dioxide (SO2)...... 27 Appendix A: Monitoring Results ...... 28 Appendix B: Full Monthly Diffusion Tube Results for 2017 ...... 32 Appendix C: Supporting Technical Information / Air Quality Monitoring Data QA/QC ...... 35 Appendix D: Map(s) of Monitoring Locations and AQMAs ...... 31 Appendix E: Summary of Air Quality Objectives in England ...... 37 Glossary of Terms ...... 38

List of Tables Table 2.1 – Declared Air Quality Management Areas .. Error! Bookmark not defined. Table 2.2 – Progress on Measures to Improve Air Quality ...... 12

LAQM Annual Status Report 2018 19 vii 1 Local Air Quality Management This report provides an overview of air quality in Stafford Borough Council during 2017. It fulfils the requirements of Local Air Quality Management (LAQM) as set out in Part IV of the Environment Act (1995) and the relevant Policy and Technical Guidance documents.

The LAQM process places an obligation on all local authorities to regularly review and assess air quality in their areas, and to determine whether or not the air quality objectives are likely to be achieved. Where an exceedance is considered likely the local authority must declare an Air Quality Management Area (AQMA) and prepare an Air Quality Action Plan (AQAP) setting out the measures it intends to put in place in pursuit of the objectives. This Annual Status Report (ASR) is an annual requirement showing the strategies employed by Stafford Borough Council to improve air quality and any progress that has been made.

The statutory air quality objectives applicable to LAQM in England can be found in Table E.1 in Appendix E.

LAQM Annual Status Report 2018 20 2 Actions to Improve Air Quality 2.1 Air Quality Management Areas

Air Quality Management Areas (AQMAs) are declared when there is an exceedance or likely exceedance of an air quality objective. After declaration, the authority must prepare an Air Quality Action Plan (AQAP) within 12-18 months setting out measures it intends to put in place in pursuit of compliance with the objectives.

Stafford Borough Council currently does not have any AQMAs. For reference, a map of Stafford Borough Council’s monitoring locations is available in Appendix D.

LAQM Annual Status Report 2018 21 2.2 Progress and Impact of Measures to address Air Quality in Stafford Borough Council.

Defra’s appraisal of last year’s ASR 2017 concluded :

1. The Council have had a fixed monitoring programme for the last five years, with no evidence of any measurement site in exceedance of the air quality objectives. On this basis we consider it is appropriate for the Council to review the current monitoring strategy, in order to determine if there are other potential monitoring sites that may be significant. Action: A review has been undertaken and 2 sites are relocated, 3 are removed and 1 added. Shown as ‘relocated’ or ‘added’ on plan appendix A1. 2. Designation of motoring sites at residential areas in close proximity to major road sources (e.g. Junction 14 on the M6) should be reviewed. Current monitoring does not appear to be fully representative of all locations within the district that are representative of population exposure for assessment of the nitrogen dioxide annual mean. Action: 2 Sites near to Junction 14 have been relocated to be closer to receptors and further from the carriageway. 1 Site has been added to monitor the M6 where receptors are planned to be introduced. 3. We suggest that a number of sites could be added at these locations, and existing sites could be relocated to where there is relevant exposure (for more guidance see LAQM Technical Guidance TG(16). Actions above undertaken. 4. There is no evidence that distance correction has been applied to the final table results. The local authority could use the nitrogen fall off with distance calculator provided by DEFRA (see DEFRA website) to improve the accuracy of their annual mean nitrogen dioxide concentrations, and ensure they are representative of relevant exposure. No Action except in two cases close to limit as kerbside site location represent a worst case. 5. We recommended that in future reports, the local authority provide more detailed maps clearly demonstrating the locations of the monitoring sites, in relation to the roads and local sites of population exposure. Action: more detailed map produced. 6. It is also noted that the current map demonstrates the locations of monitoring sites that appear to be no longer in use, and that there are a number of inconsistencies between the location of the sites as detailed in Table A.1

LAQM Annual Status Report 2018 22 10 (Appendix A), and the location of the sites on the map. Sites 10 and 11 are each mislabelled as the other, and site 26 is incorrectly located (according to Table A.1, this site is in Stone).

Action: Maps corrected (plan D).

Stafford Borough Council has taken forward a number of direct measures during the current reporting year of 2017 in pursuit of improving local air quality. Details of all measures completed, in progress or planned are set out in Table 2.1.

LAQM Annual Status Report 2018 23 11 Table 2.1 – Progress on Measures to Improve Air Quality

Organisations Reduction in Estimated / Meas EU Key involved and Planning Implementation Pollutant / Actual Comments / Barriers ure Measure EU Category Classificati Performanc Progress to Date Funding Phase Phase Emission from Completion to implementation No. on e Indicator Source Measure Date Stafford BC, Air Quality Staffordshire 1 Procedures June 2016 Dec 2017 NIL Unknown Implemented Dec 2017 Finalised Strategy County. Internal funding Staffordshire Air VEHICLE RECOGNIT Quality Forum. Implementation on- 2 ECO Stars FLEET ION April 2015 Mar 2016 NIL Unknown Mar 2019 Funding DEFRA grant going EFFICIENCY SCHEME aid

TAXI VEHICLE RECOGNIT 3 Electrificati FLEET ION Stafford BC April 2019 April 2020 NIL Unknown Planning Phase April 2020 Funding on EFFICIENCY SCHEME

LAQM Annual Status Report 2018 24 12 2.3 PM2.5 – Local Authority Approach to Reducing Emissions and/or Concentrations

As detailed in Policy Guidance LAQM.PG16 (Chapter 7), local authorities are expected to work towards reducing emissions and/or concentrations of PM2.5 (particulate matter with an aerodynamic diameter of 2.5μm or less). There is clear evidence that PM2.5 has a significant impact on human health, including premature mortality, allergic reactions, and cardiovascular diseases.

Particulate matter, or PM, is the term used to describe particles found in the air, including dust, dirt and liquid droplets. PM comes from both natural and man-made sources, including traffic emissions and Saharan-Sahel dust. These particles can be suspended in the air for long periods of time, and can travel across large distances.

PM less than 10 micrometres in diameter (PM10) pose a health concern because they can be inhaled into and accumulate in the respiratory system. PM less than 2.5 micrometres in diameter (PM2.5) are referred to as "fine" particles and are believed to pose the greatest health risks, as they can lodge deeply into the lungs and also pass into the bloodstream.

PM2.5 is the pollutant which has the biggest impact on public health and on which the Public Health Outcomes Framework (PHOF) indicator 3.015 is based.

The Royal College of Physicians (RCP) undertook a review in February 2016 6 where they found that long term exposure to air pollution impairs lung function growth in children, and that outdoor exposure is linked to lung cancer in adults. Within Staffordshire it is estimated that 4.8%of all deaths can be attributed to 4 exposure to PM2.5, compared to 5.1% across England (40,000 deaths annually) . Overall, the estimated cost to individuals and society is more than £20 billion annually for the UK.

2.3.1 Particulate Matter (PM2.5) Levels in Staffordshire and Stoke-on-Trent

A number of the Staffordshire Authorities currently monitor locally for PM10. Defra’s Automatic Urban and Rural Network (AURN) site Stoke-on-Trent Centre has a dedicated PM2.5 monitor. Table 2.3 presents data on the local level of PM2.5 annual mean concentrations for the Staffordshire Authorities. Where the data is derived from PM10 monitoring this has been adjusted by applying a correction factor of 0.7 to derive the PM2.5 component. The correction factor has been derived from the average of all ratios of PM2.5/PM10 for the years from 2010 to 2014 for forty sites within the Automatic Urban and Rural Network (AURN) where these substances are measured on an hourly basis and follows the guidance published in LAQM (TG16).

4 Mortality attributable to particulate air pollution Public Health Outcomes Framework 5 Public Health Outcomes Framework 2016 – 2019 indicator 3.01 Fraction of mortality attributable to particulate air pollution https://fingertips.phe.org.uk/profile/public- health-outcomes-framework/data#page/3/gid/1000043/pat/6/par/E12000005/ati/102/are/E10000028/iid/30101/age/230/sex/4 6 [‘Every Breath we Take: The Lifelong Impact of Air Pollution; Report of a working Party, February 2016, ISBN 978-1-86016-567-2], LAQM Annual Status Report 2018 13 25

Table 2.3 Annual Mean PM10 and PM2.5 results of monitoring by Staffordshire Authorities 2012 to 2017

Annual Mean PM10 and PM2.5 Results from monitoring Staffordshire Authorities 2013- 2017

Monitor OS Grid Year Authority Site Type Location Ref 2013 2014 2015 2016 2017

E385057 PM 22.5 22 22.9 (5) (5) Newcastle Queen`s 10 Roadside Gardens under Lyme 15.75 (1) (1) N346137 PM (1) 15.4 16 (5) (5) 2.5

Cannock Cannock E401392 PM10 - - - - 14 Roadside Chase A5190 N309954 PM2.5 - - - - 9.8

Roadside E386288 PM 10 - - - - 23 Basford N346802 PM2.5 - - - - 16 (2) Roadside A50 Meir E392548 PM 10 - - 20 20 18 (2) Stoke on Tunnel N342572 PM2.5 - - 14 14 13 Trent Urban Stoke on PM E388351 Background Trent 10 10 12 12 9 N347895 2.5 Central E385780 MP10 25 24 22 (3) (3) Roadside Middleport N349376 PM2.5 18(1) 17(1) 15(1) (3) (3)

East Derby E424671 PM 10 29 31 23 (4) (4) Roadside Staffordshire Tum N324019 (1) (1) (1) PM 2.5 20.3 21.7 16.1 (4) (4) Notes: (1)PM2.5 results are derived from PM10 monitored results corrected with a 0.7 correction factor in accordance with TG16 – Annex B: Derivation of PM2.5 to PM10 Ratio. All other results are directly monitored. (2) Valid data capture for 2015 was 59%. The site was commissioned on 22 May 2015. (3) Middleport monitor was decommissioned at the end 2015 (4) East Staffordshire`s monitors were decommissioned 2016 (5) Newcastle under Lyme monitors were Decommissioned 2016

LAQM Annual Status Report 2018 14 26

As can be seen from the results, concentrations of PM2.5 within the Staffordshire Authorities are below the 2020 EU limit value of 25μg/m3.

2.3.2 PM2.5 and Mortality in Staffordshire & Stoke-on-Trent

Although the levels of PM2.5 within the County and City of Stoke on Trent are below the 2020 EU Limit value, the impact on adult mortality directly attributable to PM2.5 is nonetheless still an important public health issue within Staffordshire and Stoke-on-Trent. This is revealed in data obtained from Public Health England used to inform Public Health Outcomes Framework indicator 3.017, as shown in Figure 1

The percentage estimated number of deaths attributable to PM2.5 in adults over 30 has been translated into the estimated number of attributable deaths for each local authority area within Staffordshire, and are shown in Figure 2. The data presented to 2013 is the latest data available at time of publication of this report. Approximately 5% of deaths within the County can be attributed to PM2.5.

Figure 1 Estimated number of deaths by local authority area attributable to PM2.5 within Staffordshire for adults over 2012 to 2016

District/County Percentage Newcastle-under-Lyme 4.7% Stafford 4.8% East Staffordshire 5.1% South Staffordshire 4.9% Lichfield 5.1% Staffordshire Moorlands 4.4% Cannock Chase 5.0% Tamworth 5.4% Stoke on Trent 4.9% Staffordshire County 4.9% England 5.2%

LAQM Annual Status Report 2018 15 27 Figure 2 Public Health Outcomes Framework Indicator 3.01- Fraction of annual all cause adult mortality attributable to anthropogenic (human 8 made) particulate air pollution (measured as fine particulate matter, PM2.5 ) for Staffordshire Authorities 2012 to 2016

2012 2013 2014 2015 2016 District/County Deaths - all %* Estimated Deaths - %* Estimated Deaths - all %* Estimated Deaths - %* Estimated Deaths - %* Estimated causes attributable all attributable causes attributable all attributable all attributable persons deaths causes deaths persons deaths causes deaths causes deaths 30+ persons 30+ persons persons 30+ 30+ 30+ Newcastle- 1295 1218 4.6 60 4.9 60 55 4.7 60 55 4.2 50 1291 4.7 60 under-Lyme Stafford 1195 4.6 50 1261 4.9 60 65 4.8 60 60 4.7 60 1254 4.8 60 East 1097 966 4.8 60 5.1 60 55 5.1 50 55 4.8 50 1065 5.6 60 Staffordshire South 1102 1162 4.8 60 5.1 60 55 5 50 55 4.7 60 1128 5.1 60 Staffordshire Lichfield 953 5 50 1050 5.1 50 50 5 50 50 4.6 50 1044 5.5 60 Staffordshire 1085 1020 4.2 40 4.7 50 45 4.5 50 45 4 40 1110 4.6 50 Moorlands Cannock 787 844 4.8 40 5.1 40 45 5.1 40 45 4.6 40 879 5.4 50 Chase Tamworth 553 5.2 30 592 5.5 30 35 5.4 30 30 30 615 6 40 Stoke on Trent 2386 4.9 115 2412 5.2 125 2318 5.0 115 2479 4.9 110 2454 5.0 120 Staffordshire 7911 4.7 372 8269 5 420 400 4.9 400 390 4.5 390 8386 5.2 430 County

8 Source Public Health England https://fingertips.phe.org.uk/profile/public-health-outcomes- framework/data#page/3/gid/1000043/pat/6/par/E12000005/ati/102/are/E10000028/iid/30101/age/230/sex/4

LAQM Annual Status Report 2018 16 28 2.3.3 Actions being taken within Staffordshire to reduce PM2.5

A number of the Staffordshire Authorities are currently involved in implementing measures to reduce levels of N02 within their areas, which are detailed elsewhere in this report. Whilst there is currently no statutory duty imposed on Local Authorities in England to reduce PM2.5, a number of the measures are complementary. A mapping exercise completed by the Staffordshire Air Quality Forum members details the measures currently in place which are considered to have an impact in reducing PM2.5 within the County. These are produced in Table 2.4 below;

LAQM Annual Status Report 2018 17 29 Table 2.4 Actions being taken within Staffordshire to reduce PM2.5

Measures Effect on Local Authority category reducing NOx and Reduces PM10 PM2.5 Measure Classification emission emission s s(low, medium, Staffordshire Newcastle under - Stoke on Trent CC Stafford BC Cannock Chase DC East Staffs BC Lichfield DC South Staffs DC Tamworth BC high) Moorlands DC Lyme BC

UTC in Burton Town Centre. Planned A444 corridor study. Urban Traffic Control UTC in areas of Burton town centre Investigations ongoing UTC in Tamworth systems, Congestion UTC in Leek Town Newcastle Town UTC in Stafford UTC in Cannock Town regeneration. B5017 corridor low   into UTC in areas of Town Centre at management, traffic Centre Centre AQMA and Town Centre Centre improvements between Lichfield City Centre Ventura Park reduction Kidsgrove AQMA Wellington Rd/Shobnall Rd& Postern Rd. Tatenhill & Rangemore improvements 20mph zones 20mph zones in 20mph zones in Traffic Reduction of speed near some 20 mph zones near some Trysull, Bradley, Management low   Brereton, Hednesford limits, 20mph zones schools in schools in residential areas Kinver and and Rugeley residential areas Bilbrook Road User Charging (RUC)/ Congestion low  M6 Toll M6 Toll M6 Toll

charging  Anti-idling enforcement low

 Other Workplace Travel Staffordshire CC has successfully acquired funding for a 2 year work & school travel plan programme for work in the vicinity of AQMAS in Staffs & Stoke. low  Planning https://www.staffordshire.gov.uk/transport/greentravel/travelplans/home.aspx

Encourage / Facilitate Agile working adopted Homeworking policy Homeworking policy Agile working Homeworking low   Homeworking policy adopted home-working by Stoke-on-Trent CC adopted adopted policy adopted policy adopted

School Travel Plans low  Modeshift STARS https://www.staffordshire.gov.uk/activeschooltravel Promoting Travel Alternatives Stoke-on-Trent Cycle Promotion of cycling low  https://www.staffordshire.gov.uk/transport/cycling/Cycle-maps/cyclemaps.aspx Map & Guide Wayfinding and Living Promotion of walking low  https:/www.staffordshire.gov.uk/environment/eLand/RightsofWay/PromotedRoutes/home.aspx Streets projects

Staffordshire Share a Lift  https://www.staffordshire.gov.uk/transport/greentravel/carsharing/Car-sharing.aspx Scheme

LAQM Annual Status Report 2018 18 30 North Staffordshire North Staffordshire Community Rail SCC is a member of North Staffordshire Community Rail Partnership West Midlands Rail Community Rail Partnership operating along Partnership operating operating along the the North Ltd which will bring a Community Rail Partnership along the North North Staffordshire Staffordshire change in the way operating along the North Staffordshire Line Line includes Line includes that local rail services Staffordshire Line and includes includes Blythe Bridge Blythe Bridge Rail Blythe Bridge are managed and Uttoxeter Rail Station. The North Staffordshire Rail Station. The Station. The Rail Station. The Promote use of rail and operated. The County Council Draft Rail medium  Community Rail County Council Draft County Council County Council inland waterways County Council Draft Strategy is available from: Partnership Rail Strategy is Draft Rail Strategy Draft Rail http://moderngov.staffordshire.go available from: is available from: Strategy is Rail Strategy is v.uk/documents/s69891/Appendi http://moderngov.staff http://moderngov.st available from: available from: x%201%20for%20Rail%20Strate ordshire.gov.uk/docu affordshire.gov.uk/d http://moderngov Link gy.pdf ments/s69891/Append ocuments/s69891/ .staffordshire.go & ix%201%20for%20Rai Appendix%201%20 v.uk/documents/ l%20Strategy.pdf for%20Rail%20Stra s69891/Appendi Link tegy.pdf x%201%20for% 20Rail%20Strate gy.pdf 

LAQM Annual Status Report 2018 19 31 Measures Effect on category Red Local Authority reducing uce NOx and s PM10 PM2 Measure Classification emission .5 s(low, emi ssio medium, Stoke on Trent Staffordshire Newcastle under - ns Stafford BC Cannock Chase DC East Staffs BC Lichfield DC South Staffs DC Tamworth BC high) CC Moorlands DC Lyme BC

Local Transport Plans Local Transport high  https://www.staffordshire.gov.uk/transport/transportplanning/localtransportplan/Integrated-transport-documents/East-Staffordshire-Transport.pdf and District Strategies Plan

Planned improvements Improvements Recent Planned at Lichfield City station Public transport Planned around Stoke- Kidsgrove Station improvements improvements at as part of Friarsgate improvements- Planned improvements at Burton Rail improvements at low  on-Trent railway interchange planned completed at Cannock Station as development. Lichfield interchanges stations Station Tamworth station in 2018 Stafford Rail part of Mill Green Trent Valley and services station development Station development improvements to make station accessible

Stoke Railway Station In house Cycle to Public cycle hire scheme low  'Brompton Dock' work scheme Bike Hire & Transport Cycle Hub Planning and Infrastructure Stoke-on-Trent Cycle network low  Cycle Map & www.saffordshire.gov.uk/transport/cycling/cyclemaps/cyclemaps.aspx Guide

New central Improved bus Continued delivery bus station. Improved bus infrastructure infrastructure RTPI Stafford Town of demand New or Gt Wyrley to Bloxich route 2 Centre, A34 RTPI Proposed responsive public extended corridor, & on routes 256 Tamworth- Improvements RTPI routes 3 & 4 and bus priority improvements to transport services to Wombourne to Stourbridge, Perrycrofts. around Stoke- Newcastle Town measures, Stafford. services 23,24 and Moorlands Fradley. New 255 Wolverhampton to RTPI Tamworth Bus route improvements high  on-Trent railway Centre. Improved Improved bus 26 in Rugeley, service Connect, bus bus Merry Hill, 5 Codsall to Town Centre station in future bus services to priority abd 2 Cannock-Walsall infrastructure infrastructure Wolverhmapton, 1 and Ventura development Chatterley Valley interchange on and service 32/33 Pye Removal of obstructions on New Street improvements to Burntwood Huntington to Walsall and Park. Victoria A518, Stafford Green route 9 Biddulph- Town Centre. 54 Stafford to Road, Tamworth post-SWAR Hanley RTPI Lichfield Wolverhampton. upgraded City Centre. interchange.

Bus based Park & Ride medium  nil Alternatives to private vehicle use Car Clubs low  nil Local & National Validation Local plan - Policy requirements CP16 - Climate https://www.lic 2017: Planning applications to Change and hfielddc.gov.uk http://www.tam require assessment of Sustainable Resource /Council/Planni worth.gov.uk/sit Policy Guidance exposure / emissions for Use Cannock chase. http://www.eaststaffsbc.gov.uk/planning/pl ng/The-local- es/default/files/ and Development high   Control development requiring Www.cannockchased anning-policy/local-plan-2012-2031 plan-and- planning_docs/ air quality impact c.gov.uk/sites/default/f planning- National-and- assessment iles/local_plan_part_1 policy/Planning Local- _09.04.14_low_res.pd -policy.aspx Validation- f requirements- 2017.pdf

LAQM Annual Status Report 2018 20 32

Measures Effect on Local Authority category reducing NOx and Reduces PM10 Measure Classification PM2.5 emission emissions s(low, medium, Stoke on Staffordshire Newcastle under Stafford BC Cannock Chase DC East Staffs BC Lichfield DC South Staffs DC Tamworth BC high) Trent CC Moorlands DC -Lyme BC

Local Air Quality Strategy - http://www.eaststaffsbc.gov.uk/environm Air Quality Strategy   nil Stoke-on- ental-health/pollution/bonfires Trent City Council

To develop planning guidance for http://www.cannockcha developers sedc.gov.uk/residents/p Planning Guidance for and to lanning/planning- http://www.eaststaffsbc.gov.uk/environmen   developers develop policy/supplementary- tal-health/pollution/bonfires into SPD planning-policy- once Local documents Plan Policies in Place

To develop policies to Developer Contributions secure based on damage cost  Yes contribution calculation s to offset pollution Policy Guidance and Development To http://www.cannockch Control influence asedc.gov.uk/sites/def policies to ault/files/local_plan_p support art_1_09.04.14_low_r https://www.lic improveme es.pdf hfielddc.gov.u nts in k/Council/Plan emissions http://www.eaststaffsbc.gov.uk/sites/defaul ning/The- Planning Policies  through  t/files/docs/pollution/Air%20Quality%20Poli local-plan- developme cy%20for%20Development%20Control and-planning- nt of policy/Plannin Staffordshir g-policy.aspx e abd Stoke-on- Trent Joint Local Plan

STOR Sites (Short Term Operating Reserve) Energy To lobby Central Government via appropriate forums (e.g. Staffordshire Air Quality Forum / Midlands Joint Advisory Council) for consideration of air quality implications at a national level and to support local authorities high  Generation . Regulation via and developers with appropriate guidance. planning / permitting regime

Low Emissions Strategy high 

LAQM Annual Status Report 2018 21 33

Measures Effect on Local Authority category reducing NOx and Reduces PM10 Measure Classification PM2.5 emission emissions s(low, medium, Staffordshire Newcastle under - South Staffs Stoke on Trent CC Stafford BC Cannock Chase DC East Staffs BC Lichfield DC Tamworth BC high) Moorlands DC Lyme BC DC

Freight Consolidation medium  Centre Route Management Plans/ Strategic routing strategy high  https://www.staffordshire.gov.uk/transport/transportplanning/localtransportplan/appendixl-staffordshirefreightstrategy.pdf for HGV's Freight and Quiet & out of hours Delivery low    Management delivery

Delivery and Service plans medium 

Freight Partnerships for city high  centre deliveries ESBC staff Driver training and ECO medium    undertaken ECO driving aids driving Promoting low emission high  Vehicle Fleet public transport Efficiency Vehicle retrofitting medium  programmes Fleet efficiency and medium  Staffordshire and Stoke-on-Trent Eco-Stars http://www.ecostars-uk.com/eco-stars-schemes/ recognition schemes Low emission zone (LEZ) high  Clean Air Zone (CAZ) Public Vehicle Procurement Waste fleet vehicles comply -Prioritising uptake of low high  with Euro VI. emission vehicles Company Vehicle Procurement -Prioritising high   uptake of low emission vehicles

Procuring alternative Promoting low Refuelling infrastructure to emission   promote Low Emission high transport Vehicles, EV recharging, Gas fuel recharging

Electric Vehicle Electric Vehicle Priority parking for LEV's high  charging spaces charging spaces

Hackney Carriage & Private Hire Taxi Licensing conditions medium  Licensing Policy 2016-2019 Taxi emission incentives medium 

Introduction/increase of environment charges Unable to achieve at a local Environmental through permit systems and medium   level without central permits economic instruments government approval (Permit fees set centrally)

LAQM Annual Status Report 2018 22 34 Measures to reduce https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/211863/env-permitting-general-guidance-a.pdf (Chapter 15) pollution through IPPC medium  Permits going beyond BAT

Large Combustion Plant Permits and National Plans high  going beyond BAT

Other ?? 

LAQM Annual Status Report 2018 23 35 Measures Effect on Local Authority category reducing NOx and Reduces PM10 Measure Classification PM2.5 emissions emissions (low, medium, Stoke on Staffordshire Newcastle under - Stafford BC Cannock Chase DC East Staffs BC Lichfield DC South Staffs DC Tamworth BC high) Trent CC Moorlands DC Lyme BC

Smoky Diesel  https://www.gov.uk/report-smoky-vehicle Hotline

http://www.hinckley- A5 and M6 bosworth.gov.uk/info/10020/strate Strategy for the A5 2011- Strategy for the A5  Partnership gies_plans_and_policies/1272/a5_p 2026 2011-2026 artnership

http://www.eaststaffsbc.gov.uk/ Domestic Smoke Smoke https://www.sstaffs.go http://www.cannockchasedc.gov.uk environmental- Control advice and  control   v.uk/environment/smo health/pollution/smoke-control- Enforcement advice /residents/environmental- ke-control-areas.cfm health/environmental- areas protection/chimney-smoke

Garden Bonfires - http://www.cannockchasedc.gov.uk https://www.sstaffs.go http://www.eaststaffsbc.gov.uk/ http://www.tamwo Advice and /residents/environmental- v.uk/crime-   environmental-  rth.gov.uk/air- nuisance health/environmental- nuisances/bonfires- health/pollution/bonfires quality enforcement protection/bonfire-smoke-nuisance and-smoke.cfm Garden bonfires advice http://www.cannockchasedc.gov.uk Commercial http://www.eaststaffsbc.gov.uk/ http://www.tamw /residents/environmental- burning advice and   environmental-  orth.gov.uk/air- Other health/environmental- measures enforcement health/pollution/bonfires quality protection/bonfire-smoke-nuisance

Multi agency working with Fire Information Service and Information shared as    shared as Environment appropriate appropriate Agency for trade burning

Multi agency working with Staffordshire Fire Service and Local Authority Building Information shared as  Controlregarding appropriate chimney fires and complaints about DIY domestic heating systems

Stoke-on- Trent Low Stoke-on-Trent Low Carbon Carbon District  District Heat Network Heat Network

LAQM Annual Status Report 2018 24 36

2.3.4 PM2.5 in Staffordshire & Stoke-on-Trent - Next steps

As PM2.5 is an issue requiring collaboration between the district, county and city authorities within Staffordshire, the following actions are proposed in addition to those outlined in the action plan. Progress on these and the action plan will be detailed in the 2019 ASR. To agree a target for reducing Fraction of All Cause Mortality from PM2.5 in each district, city and county authority by 2020 To agree a target for reducing PM2.5 exposure (calculated from PM10 exposure / background maps / local monitoring where available) To maintain compliance with the 2020 EU limit value of 25μg/m3  To include Public Health Outcome Framework Indicator 3.01 in the Staffordshire and District Authority and City Council Joint Strategic Needs Assessment for 2018/2019 onwards and to report progress to the relevant Health and Wellbeing Boards.  To continue to identify risks affecting PM2.5 which need to be addressed at a national level e.g.

A number of authorities within Staffordshire are receiving applications for STOR (Short Term Operating Reserve) sites to supplement power to the National Electricity Grid at times of peak demand. These sites typically operate during the autumn / winter months and can be high emitters of PM. There is currently a conflict in national policy which is seeking security of energy supply and the drive to reduce anthropogenic PM2.5. Recent approaches to DEFRA have revealed a lack of suitable guidance to local authorities and STOR operators. To lobby for a suitable damage cost calculation to reflect the cost to society from PM2.5 and to support this through local and national planning policies.

LAQM Annual Status Report 2018 25

37 3. Air Quality Monitoring Data and Comparison with Air Quality Objectives and National Compliance 2.3 Summary of Monitoring Undertaken

2.3.1 Automatic Monitoring Sites

Stafford Borough Council does not use automatic (continuous) monitoring.

2.3.2 Non-Automatic Monitoring Sites

Stafford Borough Council undertook non- automatic (passive) monitoring of NO2 at 29 sites during 2017. Table A.1 in Appendix A shows the details of the sites.

Maps showing the location of the monitoring sites are provided in Appendix D. Further details on Quality Assurance/Quality Control (QA/QC) for the diffusion tubes, including bias adjustments and any other adjustments applied (e.g. “annualisation” and/or distance correction), are included in Appendix C. Where a sample is taken at kerbside and is compliant with the AQS, then a distance correction to the nearest receptor is not undertaken.

2.4 Individual Pollutants

The air quality monitoring results presented in this section are, where relevant, adjusted for bias, “annualisation” and distance correction. Further details on adjustments are provided in Appendix C.

2.4.1 Nitrogen Dioxide (NO2)

Table A.1 in Appendix A compares the ratified and adjusted monitored NO2 annual mean concentrations for the past 5 years with the air quality objective of 40µg/m3.

For diffusion tubes, the most recent year of data dataset of monthly mean values is provided in Appendix B.

There are no exceedences of the air quality objectives and no exceedences of the annual means greater than 60µg/m3..

LAQM Annual Status Report 2018 26

38 Particulate Matter (PM10)

Stafford Borough Council does not monitor PM10.

2.4.2 Particulate Matter (PM2.5)

Stafford Borough Council does not monitor PM2.5

2.4.3 Sulphur Dioxide (SO2)

Stafford Borough Council does not monitor sulphur dioxide.

LAQM Annual Status Report 2018 27

39 Appendix A: Monitoring Results

Table A.1 – Details of Non-Automatic Monitoring Sites Tube Distance to Distance to X OS Y OS In collocated Site Site Pollutants Relevant kerb of Site ID Grid Grid AQMA with a Height (m) Name Type Monitored Exposure nearest Ref Ref ? (1) (2) Continuous (m) road (m) Analyser? Nitrogen 2.5 KERB 390220 325530 N 30 5 n 1relocated dioxide Nitrogen KERB 390350 325410 N 20 15 n 2.5 2 relocated dioxide Nitrogen RECPTR 390130 321700 N 20 0 n 2.5 3 dioxide Nitrogen KERB 392914 340076 N 50 0 n 2.5 4 dioxide Nitrogen KERB 390231 334298 N 3 0 n 2.5 5 dioxide Nitrogen KERB 394471 321462 N 10 0 n 2.5 6 dioxide Nitrogen KERB 385680 342220 N 15 0 n 2.5 8 dioxide Nitrogen KERB 388480 332410 N 100 1 n 2.5 HS1 added dioxide Nitrogen RECPTR 390310 332960 N 50 1 N 2.5 13 dioxide

LAQM Annual Status Report 2018 40 28 Tube Distance to Distance to X OS Y OS In collocated Site Site Pollutants Relevant kerb of Site ID Grid Grid AQMA with a Height (m) Name Type Monitored Exposure nearest Ref Ref ? (1) (2) Continuous (m) road (m) Analyser? Nitrogen N RECPTR 390090 333150 N 0 15 2.5 14 dioxide Nitrogen N KERB 388666 335429 N 15 0 2.5 16 dioxide Nitrogen N KERB 391149 331930 N 60 0 2.5 19 dioxide Nitrogen N KERB 391105 328693 N 100 0 2.5 21 dioxide Nitrogen N KERB 393518 321916 N 10 0 2.5 22 dioxide Nitrogen N KERB 391393 325388 N 10 0 2.5 29 dioxide Nitrogen N KERB 391581 320743 N 15 0 2.5 31 dioxide Nitrogen N KERB 391581 320743 N 15 0 2.5 31dup dioxide Nitrogen N KERB 392154 319970 N 40 5 1.5 33 dioxide Nitrogen N KERB 394848 341145 N 10 0 2.5 36 dioxide Nitrogen N RECPTR 384920 341520 N 0 10 2.5 40 dioxide

LAQM Annual Status Report 2018 41 29 Tube Distance to Distance to X OS Y OS In collocated Site Site Pollutants Relevant kerb of Site ID Grid Grid AQMA with a Height (m) Name Type Monitored Exposure nearest Ref Ref ? (1) (2) Continuous (m) road (m) Analyser? Nitrogen N 394830 341060 N 30 0 2.5 KERB BB1 dioxide Nitrogen N 394290 341750 N 30 0 1.5 KERB BB2 dioxide Nitrogen N 390050 333270 N 35 0 1.5 KERB STONE dioxide Nitrogen N 386450 341230 N 10 0 2.5 KERB TRENTHAM dioxide Nitrogen N 387350 338490 N 20 0 2.5 KERB TITTENSOR dioxide Nitrogen N BURTON 391561 390692 N 25 0 2.5 KERB MANOR dioxide Nitrogen N 385080 342022 N 25 0 2.5 KERB M6CLAYTON dioxide Nitrogen N 385096 342012 N 0 25 2.5 RECPTR M6.2 dioxide

Notes: (1) 0m if the monitoring site is at a location of exposure (e.g. installed on/adjacent to the façade of a residential property). (2) N/A if not applicable.

LAQM Annual Status Report 2018 42 30 Table A.1 – Annual Mean NO2 Monitoring Results Valid Data 3 (3) Valid Data NO2 Annual Mean Concentration (µg/m ) Monitoring Capture for Site ID Site Type Capture 2017 Type Monitoring (2) (1) (%) 2013 2014 2015 2016 2017 Period (%) 1 KERB Diffusion Tube 100 26 37 37 32 27 2 KERB Diffusion Tube 100 30 33 38 34 33 3 RECPTR Diffusion Tube 100 25 32 29 33 32 4 KERB Diffusion Tube 100 30 22 25 27 26 5 KERB Diffusion Tube 100 29 32 33 34 37 6 KERB Diffusion Tube 92 28 32 33 35 33 8 KERB Diffusion Tube 92 30 37 38 33 40 13 RECPTR Diffusion Tube 100 24 20 28 26 27 14 RECPTR Diffusion Tube 83 24 20 29 24 21 16 KERB Diffusion Tube 83 30 25 29 30 29 19 KERB Diffusion Tube 92 26 19 26 23 26 21 KERB Diffusion Tube 92 28 27 27 27 26 22 KERB Diffusion Tube 92 26 33 32 33 30 29 KERB Diffusion Tube 100 30 22 24 25 28 31 KERB Diffusion Tube 100 27 38 35 34 33 31dup KERB Diffusion Tube 92 26 39 36 33 39 33 KERB Diffusion Tube 58 30 38 39 34 N/A 36 KERB Diffusion Tube 92 30 31 31 29 21 40 RECPTR Diffusion Tube 100 23 21 26 24 18 BB1 KERB Diffusion Tube 83 32 24 35 26 39 BB2 KERB Diffusion Tube 92 29 32 31 33 32 STONE KERB Diffusion Tube 100 27 31 37 27 27 TRENTHAM KERB Diffusion Tube 100 26 37 24 30 32 TITTENSOR KERB Diffusion Tube 100 26 23 23 26 25

BURTON MANOR KERB Diffusion Tube 100 23 22 34 33 23

LAQM Annual Status Report 2018 43 31

Valid Data 3 (3) Valid Data NO2 Annual Mean Concentration (µg/m ) Monitoring Capture for Site ID Site Type Capture 2017 Type Monitoring (2) (1) (%) 2013 2014 2015 2016 2017 Period (%) M6CLAYTON KERB Diffusion Tube 100 33 37 38 36 44 M6.2 RECPTR Diffusion Tube 100 33 32 32 33 29

☒ Diffusion tube data has been bias corrected ☒ Annualisation has been conducted where data capture is <75%

Notes: 3 Exceedances of the NO2 annual mean objective of 40µg/m are shown in bold. 3 NO2 annual means exceeding 60µg/m , indicating a potential exceedance of the NO2 1-hour mean objective are shown in bold and underlined. (1) Data capture for the monitoring period, in cases where monitoring was only carried out for part of the year. (2) Data capture for the full calendar year (e.g. if monitoring was carried out for 6 months, the maximum data capture for the full calendar year is 50%). (3) Means for diffusion tubes have been corrected for bias. All means have been “annualised” as per Boxes 7.9 and 7.10 in LAQM.TG16 if valid data capture for the full calendar year is less than 75%. See Appendix C for details.Appendix B: Full Monthly Diffusion Tube Results for 2017

Table B.1 – NO2 Monthly Diffusion Tube Results - 2017

LAQM Annual Status Report 2018 44 32

Calculations of annualised result and final annual mean concentration based on: Defra Local Air Quality Management Technical Guidance (TG16) Section 7.189-7.190 Minimum Data Capture 75% Bias factor 1 Annual Results µg/m 3 Mean Data Data Factor Annualised Annual Mean Site Ref Concentration Capture Capture (local or Result Concentration J F M Al M J J At S O N D (µg/m3) (count) (%) national) (µg/m3) (µg/m3) 1 44.0 42.5 43.2 15.8 28.1 38.0 33.2 28.9 30.5 21.2 14.2 30.5 30.8 12 100% 0.89 27 2 34.3 44.7 45.6 22.1 36.4 44.7 35.9 38.0 34.2 38.4 24.4 44.1 36.9 12 100% 0.89 33 3 41.1 42.8 46.0 18.0 38.8 41.8 30.6 25.1 32.0 33.2 39.5 35.8 35.4 12 100% 0.89 32 4 26.1 62.4 28.0 25.9 23.0 26.3 18.9 27.6 26.2 24.2 36.9 26.9 29.4 12 100% 0.89 26 5 42.7 87.3 38.4 44.6 29.4 36.3 24.8 42.6 38.4 37.2 43.9 40.1 42.1 12 100% 0.89 37 6 40.6 44.4 25.9 17.1 41.3 56.0 I/S 27.2 32.7 32.3 34.9 52.6 36.8 11 92% 0.89 33 8 53.4 93.8 48.2 37.7 11.0 47.6 31.4 51.1 53.4 46.8 23.4 I/S 45.3 11 92% 0.89 40(30) 13 28.1 57.8 20.4 18.2 71.0 19.2 15.4 26.4 22.6 27.5 23.9 32.9 30.3 12 100% 0.89 27 14 18.6 27.0 22.9 12.0 40.3 19.8 16.0 I/S I/S 19.2 34.5 26.3 23.7 10 83% 0.89 21 16 I/S I/S 43.1 25.5 60.8 32.7 25.2 25.0 28.7 26.1 28.6 33.6 32.9 10 83% 0.89 29 19 23.6 55.4 28.9 16.8 21.2 38.8 36.0 17.2 I/S 28.9 24.8 34.0 29.6 11 92% 0.89 26 21 27.3 67.9 26.8 15.4 26.2 28.4 21.3 20.5 24.0 I/S 35.4 24.4 28.9 11 92% 0.89 26 22 39.5 < 1.0 41.3 15.2 28.8 35.7 26.1 27.1 32.9 28.6 37.2 51.5 33.1 11 92% 0.89 30 29 24.3 38.2 35.0 20.2 43.5 32.1 22.7 23.7 29.9 26.7 34.6 45.9 31.4 12 100% 0.89 28 31dup 32.9 73.2 42.9 15.1 35.5 41.0 27.6 30.6 36.2 37.6 37.3 36.7 37.2 12 100% 0.89 33 31dup 38.8 40.3 161.7 14.5 29.7 37.8 30.6 26.3 32.6 32.8 35.4 I/S 43.7 11 92% 0.89 39 33 52.6 43.2 57.8 I/S 51.7 I/S I/S I/S I/S 41.8 47.1 69.3 0 7 58% 0.89 0.0 36 29.8 I/S 30.9 32.7 1.2 23.5 17.4 15.1 21.1 21.3 25.4 42.4 23.7 11 92% 0.89 21 40 21.3 44.0 19.9 29.0 16.1 17.6 12.9 17.9 14.8 13.1 18.5 15.7 20.1 12 100% 0.89 18 Stone 40.8 41.8 2.1 14.1 24.0 40.3 30.9 31.0 17.3 33.0 40.7 44.9 30.1 12 100% 0.89 27 BB1 87.1 I/S 54.7 I/S 119.5 19.7 21.8 19.1 22.5 31.5 31.1 33.6 44.1 10 83% 0.89 39 BB2 1.2 I/S 26.7 35.5 106.6 30.4 26.2 27.3 30.4 30.7 38.5 37.0 35.5 11 92% 0.89 32 Burton Manor 28.7 38.8 33.6 12.1 26.9 27.0 18.4 20.4 26.5 22.6 32.4 25.5 26.1 12 100% 0.89 23 TR 29.7 66.0 45.2 36.2 21.5 28.4 20.9 31.4 28.5 26.5 60.3 29.7 35.4 12 100% 0.89 32 TITT 28.0 52.5 23.9 35.7 21.2 21.2 17.1 27.5 24.7 25.7 32.3 30.6 28.4 12 100% 0.89 25

LAQM Annual Status Report 2018 45 33 M6 44.5 88.7 23.9 53.5 28.2 52.4 40.1 57.4 53.8 32.3 61.8 60.8 49.8 12 100% 0.89 44(30) M6.2 29.3 68.4 31.3 34.7 38.0 30.2 21.4 33.8 24.5 22.7 25.6 36.8 33.1 12 100% 0.89 29

(XX) Figure in red represent distance corrected values to receptor. ☐ Local bias adjustment factor used ☒ National bias adjustment factor used ☒ Annualisation has been conducted where data capture is <75% ☒ Where applicable, data has been distance corrected for relevant exposure

Notes: 3 Exceedances of the NO2 annual mean objective of 40µg/m are shown in bold. 3 NO2 annual means exceeding 60µg/m , indicating a potential exceedance of the NO2 1-hour mean objective are shown in bold and underlined. (1) See Appendix C for details on bias adjustment and annualisation. (2) Distance corrected to nearest relevant public exposure. Sample site 33 suffered access problems for 4 months M6 motorway sites were affected by preparatory ‘Smart Motorway’ slow lanes works between jncts 13 and 15 in 2017 and until 2020. Sites 1,2,3,31,31dup,33 M6 ,M6.2 and burton manor.

LAQM Annual Status Report 2018 46 34 Appendix C: Supporting Technical Information / Air Quality Monitoring Data QA/QC

Source Changes.

M6 motorway June2017 to 2020 major roadworks and narrow lanes in preparation for ‘smart motorway’ scheme Junctions 13 to 15 Stafford.

2016/2017 Full closure of neighbouring authority Rugeley B coal fired power station.

LAQM Annual Status Report 2018 47 35 Appendix D Monitoring Site Map

LAQM Annual Status Report 2018 48 36 Appendix E: Summary of Air Quality Objectives in England

Table E.1 – Air Quality Objectives in England Air Quality Objective4 Pollutant Concentration Measured as 200 µg/m3 not to be exceeded more Nitrogen Dioxide 1-hour mean than 18 times a year (NO ) 2 40 µg/m3 Annual mean 50 µg/m3, not to be exceeded more Particulate Matter 24-hour mean than 35 times a year (PM ) 10 40 µg/m3 Annual mean 350 µg/m3, not to be exceeded more 1-hour mean than 24 times a year Sulphur Dioxide 125 µg/m3, not to be exceeded more 24-hour mean (SO2) than 3 times a year 266 µg/m3, not to be exceeded more 15-minute mean than 35 times a year

4 3 The units are in microgrammes of pollutant per cubic metre of air (µg/m ).

LAQM Annual Status Report 2018 49 37 Glossary of Terms

Abbreviation Description

AQAP Air Quality Action Plan - A detailed description of measures, outcomes, achievement dates and implementation methods, showing how the local authority intends to achieve air quality limit values’

AQMA Air Quality Management Area – An area where air pollutant concentrations exceed / are likely to exceed the relevant air quality objectives. AQMAs are declared for specific pollutants and objectives

ASR Air quality Annual Status Report

Defra Department for Environment, Food and Rural Affairs

DMRB Design Manual for Roads and Bridges – Air quality screening tool produced by Highways England

EU European Union

FDMS Filter Dynamics Measurement System

LAQM Local Air Quality Management

NO2 Nitrogen Dioxide

NOx Nitrogen Oxides

PM10 Airborne particulate matter with an aerodynamic diameter of 10µm (micrometres or microns) or less

PM2.5 Airborne particulate matter with an aerodynamic diameter of 2.5µm or less

QA/QC Quality Assurance and Quality Control

SO2 Sulphur Dioxide

… …

LAQM Annual Status Report 2018 50 38 Additional Appendix to Item No 7(a)

2019 Air Quality Annual Status Report (ASR)

In fulfilment of Part IV of the Environment Act 1995 Local Air Quality Management

June 2019

LAQM Annual Status Report 2019 i

Local Authority Shaun Baker Officer Department Operational Services

Address Civic Offices Riverside Stafford

Telephone 01785 619557

E-mail [email protected] Report Reference 2019ASR number Date June 2019

LAQM Annual Status Report 2019 ii Executive Summary: Air Quality in Our Area Air pollution is associated with a number of adverse health impacts. It is recognised as a contributing factor in the onset of heart disease and cancer. Additionally, air pollution particularly affects the most vulnerable in society: children and older people, and those with heart and lung conditions. There is also often a strong correlation with equalities issues, because areas with poor air quality are also often the less affluent areas1,2.

The annual health cost to society of the impacts of particulate matter alone in the UK is estimated to be around £16 billion3.

Government guidance recommends that the assessment this year takes the form of an annual status (progress) report and should follow the checklist method provided in the guidance notes.

The findings of the air quality reports 2004, 2005,2006, 2007, 2008, 2009, 2010, 2011,2012, 2013,2014,2015, 2016, 2017 and 2018 was that the air quality standards would be met in Stafford Borough and that no air quality management areas would be required. The M6 motorway passing around Stafford and Clayton elevated the air pollution levels close to the limits but would not result in a breach of the standards.

The findings of this 2019 ASR remains that the air quality standards will be complied with and that there is no need to declare an air quality management area. Traffic pollution generated by the M6 motorway around Stafford and at Clayton continues to cause the greatest concern but will not fail the standards. The M6 ‘smart motorways’ scheme commenced during 2018 and is currently underway, this has impacted traffic flows significantly during the reporting period for this ASR. In the near future HS2a development will also significantly affect traffic flows and monitoring of pollution will be designed to identify air quality issues arising.

Air quality monitoring is a key tool for assessing the air quality in Stafford Borough and will continue for the foreseeable future.

LAQM Annual Status Report 2019 iii The Stafford Borough Council area does not have any Air Quality Management Areas (AQMA’s) but is still affected by air pollutants. The main roads in the Borough such as the M6 motorway A50, A500 and A34 all generate significant traffic pollution in the form of nitrogen oxides and particulate matter. The traffic hotspot nitrogen dioxide concentrations are continuously monitored around the M6 and trunk roads and were increased in number during 2018.

Monitoring evidence indicates that the pollutants arising from traffic on these routes is not increasing year on year.

Actions to Improve Air Quality

Traffic pollution monitoring at schools has commenced 2018 in partnership with Staffordshire County Council and Local Schools groups, results will be presented in 2020.

LAQM Annual Status Report 2019 iv In March 2019 the Council applied for and won a £1million grant from the Office of low emission vehicles in partnership with Stoke on Trent City Council and Newcastle u Lyme Borough Council to provide 30 shared rapid electric vehicle chargers primarily for the taxi trade, this is for delivery in 2020.

Conclusions and Priorities

The air quality in Stafford Borough does not exceed the air quality standards, there are however significant pressures which may result in future changes. Stafford Borough Council is undergoing a time of considerable housing growth (c 7,000 homes by 2025) and commercial investment with the added prospect of a HS2a hub station and associated business growth. The local traffic that this growth will generate needs to be properly managed so that the burden of extra vehicles does not result in a significant deterioration of the local air quality. All planning applications for new housing are assessed for the air quality impacts and it remains a Council priority. Motorway emissions remain a significant concern for Stafford Borough, the M6 smart motorway scheme is now underway and by 2022 will deliver extra capacity and anticipated emission reductions.

Local Engagement and How to get involved.

Public participation in the national and local air quality issues is vital to maintaining the current standards. In particular, road journeys, transport mode choices, commuting methods and alternative travel methods can have significant local effects. Travel to and from and around schools is a priority and surveys have been undertaken in partnership with Staffordshire County Council and the U3A group aimed at engaging children and parents in reducing school drop off emissions.. The following bodies can all help to improve the general understanding of local air quality issues and in how to effect positive changes.

Stafford Borough Council Operational Services Sustainability Matters Planning and Development Control Staffordshire County Council Stoke on Trent City Council UK Air Defra. North Staffordshire and Stafford Friends of the Earth Public Health England U3A University of the Third Age. West Midlands. Stafford Branch.

LAQM Annual Status Report 2019 v Table of Contents

Executive Summary: Air Quality in Our Area ...... iii Actions to Improve Air Quality ...... iv Conclusions and Priorities ...... v Local Engagement and How to get involved...... v 1 Local Air Quality Management ...... 7 2 Actions to Improve Air Quality ...... 8 2.1 Air Quality Management Areas ...... 8

2.2 PM2.5 – Local Authority Approach to Reducing Emissions and/or Concentrations...... 12

2.3.3 Actions being taken within Staffordshire to reduce PM2.5 ...... 15

2.3.4 PM2.5 in Staffordshire & Stoke-on-Trent - Next steps ...... 23 3 Air Quality Monitoring Data and Comparison with Air Quality Objectives and National Compliance ...... 24 3.1 Summary of Monitoring Undertaken ...... 24 3.1.1 Automatic Monitoring Sites ...... 24 3.1.2 Non-Automatic Monitoring Sites...... 24 3.2 Individual Pollutants ...... 24

3.2.1 Nitrogen Dioxide (NO2)...... 24

3.2.2 Particulate Matter (PM10) ...... 24

3.2.3 Particulate Matter (PM2.5) ...... 24

3.2.4 Sulphur Dioxide (SO2) ...... 24 Appendix A: Monitoring Results ...... 25 Appendix B: Full Monthly Diffusion Tube Results for 2018 and summary trend graph...... 29 Appendix C: Supporting Technical Information / Air Quality Monitoring Data QA/QC ...... 32 Appendix D: Map(s) of Monitoring Locations and AQMAs ...... 36 Appendix E: Summary of Air Quality Objectives in England ...... 38 Glossary of Terms ...... 39

LAQM Annual Status Report 2019 vi 1 Local Air Quality Management

This report provides an overview of air quality in Stafford Borough Council during 2018. It fulfils the requirements of Local Air Quality Management (LAQM) as set out in Part IV of the Environment Act (1995) and the relevant Policy and Technical Guidance documents.

The statutory air quality objectives applicable to LAQM in England can be found in Appendix E.

LAQM Annual Status Report 2019 7 2 Actions to Improve Air Quality 2.1 Air Quality Management Areas

Stafford Borough Council currently does not have any AQMAs. For reference, a map of Stafford Borough Council’s monitoring locations is available in Appendix D.

Progress and Impact of Measures to address Air Quality in Stafford Borough Council.

The local authority works in partnership with Staffordshire County Council, Public Health England and Highways England through the Staffordshire Air Quality Forum. The Stafford Borough Council Air Quality Strategy has driven the award of a £1million grant towards a taxi electrification in partnership with Stoke on Trent City Council and Newcastle u Lyme Council. We are also working towards improving air quality through continued membership of the ECO Stars vehicle fleet recognition scheme.

Defra’s appraisal of last year’s (2018) ASR concluded:

At present, there are no AQMA’s in Stafford Borough, however there are two exceedances of the AQO for Annual Mean NO2 at sites 8 and M6 Clayton. There are a number of significant roads located within the borough, including the M6 motorway, A34, A51, and A518, many of which come into close proximity to populated areas such as Stafford, Stone, and the outskirts of Stoke-on-Trent.

On the basis of the evidence provided by the local authority the conclusions reached are acceptable for all sources and pollutants. However the following points are brought to your attention for response in 2019.

Point 1.There are 2 monitoring locations that have recorded Annual mean 3 NO2 levels that are at or above the AQO of 40µg/m ; they are sites 8 and M6 Clayton. There are also 3 sites that are within 10% of the AQO; these are 5, 31dup and BB1. According to the latest advice in LAQM TG(16) paragraph

LAQM Annual Status Report 2019 8 7.78, at least sites 8 and M6 Clayton should be corrected for distance and it would be good practice to apply the correction to the other 3 locations. The nitrogen fall off with distance calculator can be found on the DEFRA website. Response to point 1. All kerbside results are now distance corrected to receptors. Point 2. The report highlights that the monitoring strategy has been reviewed in the last year and that diffusion tubes have been added, relocated and removed from the network. Two diffusion tubes (1 and 2) were relocated, 3 were removed and a new tube (HS1) was added. Unfortunately Table A.1 does not report any data for diffusion tube HS1 but it is shown on the map in Appendix D. In addition it is not obvious where diffusion tubes 1 and 2 were relocated to or which diffusion tubes were removed from the network. These issues should be clarified in the next report. Response to Point 2. There were insufficient results in 2017 to report HS1 as it was a new site commencing March 2017.Results are now given for 2018.The purpose of the HS1 site is to monitor the proposed development of the HS2a rail way and to provide background comparison data. Diffusion tubes 1 and 2 were relocated to be closer to the receptors by choosing street furniture attachments that were closer(c 5m) to the receptors but at the same road junctions. Former sites (pre 2018), 10,11 and 26 were removed as being proven to be no longer required.

Point 3.Once the network of sites is clarified, the Local Authority may find it helpful to plot trend data as a bar graph for each diffusion tube location. Response to point 3. Appendix B now includes a summary trend graph for key sites. Point 4.We recommended that in future reports, the local authority provide more detailed maps that provide additional detail of the area surrounding each monitoring location which helps to provide context relating to population exposure and housing density relative to local and main roads. Response to point 4. Site location maps are now more detailed (appendix D)

LAQM Annual Status Report 2019 9 Point 5.Table 2.1 Measures to improve Air Quality includes dates for each activity; this is supported and should be continued in future versions of the table. Response to point 5. Noted

Point 6. The impact of the recently completed Air Quality Strategy should be reported on in future reports. Response to point 6. Main Impacts now reported on (2.1).

Point 7. We recommend that progress on the specific measures to target

PM2.5 is reported on in the next ASR. Response to point 7. Guidance on the effective use of domestic solid fuel appliances to minimise particulate emissions has now been published on the Council Air Quality website pages

Point 8.It is encouraging to see that the comments made about the 2017 ASR have been considered and acted upon. This is supported and should be continued in future reports where practicable.

Response to point 8. Noted

Stafford Borough Council has taken forward a number of direct measures during the current reporting year of 2018 in pursuit of improving local air quality. Details of measures completed, in progress or planned are set out in Table 2.1.

LAQM Annual Status Report 2019 10 Table 2.1 – Progress on Measures to Improve Air Quality

Organisations Reduction in Estimated / Meas EU Key involved and Planning Implementation Pollutant / Actual Comments / Barriers ure Measure EU Category Classificati Performanc Progress to Date Funding Phase Phase Emission from Completion to implementation No. on e Indicator Source Measure Date Stafford BC, Air Quality Staffordshire 1 Procedures June 2016 Dec 2017 NIL Unknown Completed Dec 2018 Finalised Strategy County. Internal funding Staffordshire Air VEHICLE RECOGNIT Quality Forum. Implementation on- 2 ECO Stars FLEET ION April 2015 Mar 2016- NIL Unknown Mar 2020 Slow improvement. DEFRA grant going EFFICIENCY SCHEME aid Promoting TAXI VEHICLE Stafford 10 rapid Low mission Unknown, 3 Electrificati FLEET BC\OLEV Grant April 2019 April 2020 chargers by Planned Phase April 2020 Underway Public futureproofing on EFFICIENCY Aid end 2020. Transport

LAQM Annual Status Report 2019 11 2.2 PM2.5 – Local Authority Approach to Reducing Emissions and/or Concentrations

PM2.5 is the pollutant which has the biggest impact on public health and on which the Public Health Outcomes Framework (PHOF) indicator 3.015 is based.

The Royal College of Physicians (RCP) undertook a review in February 2016 6 where they found that long term exposure to air pollution impairs lung function growth in children, and that outdoor exposure is linked to lung cancer in adults. Within Staffordshire it is estimated that 4.8%of all deaths can be attributed to exposure to 4 PM2.5, compared to 5.1% across England (40,000 deaths annually) . Overall, the estimated cost to individuals and society is more than £20 billion annually for the UK.

2.3.1 Particulate Matter (PM2.5) Levels in Staffordshire and Stoke-on- Trent

A number of the Staffordshire Authorities currently monitor locally for PM10. Defra’s Automatic Urban and Rural Network (AURN) site at Stoke-on-Trent Centre has a dedicated PM2.5 monitor. Table 2.3 presents data on the local level of PM2.5 annual mean concentrations for the Staffordshire Authorities. Where the data is derived from PM10 monitoring this has been adjusted by applying a correction factor of 0.7 to derive the PM2.5 component. The correction factor has been derived from the average of all ratios of PM2.5/PM10 for the years from 2010 to 2014 for forty sites within the Automatic Urban and Rural Network (AURN) where these substances are measured on an hourly basis and follows the guidance published in LAQM (TG16).

4 Mortality attributable to particulate air pollution Public Health Outcomes Framework 5 Public Health Outcomes Framework 2016 – 2019 indicator 3.01 Fraction of mortality attributable to particulate air pollution https://fingertips.phe.org.uk/profile/public-health-outcomes- framework/data#page/3/gid/1000043/pat/6/par/E12000005/ati/102/are/E10000028/iid/30101/age/230/sex/4 6 [‘Every Breath we Take: The Lifelong Impact of Air Pollution; Report of a working Party, February 2016, ISBN 978-1-86016- 567-2],

LAQM Annual Status Report 2019 12

Table 2.3 – Annual Mean PM10 and PM2.5 results of monitoring by Staffordshire Authorities 2014 to 2018

Annual Mean PM10 and PM2.5 Results from monitoring Staffordshire Authorities 2014- 2018

Monitor Year Authority Site Type OS Grid Ref Location 2014 2015 2016 2017 2018

E385057 PM10 22 22.9 (5) (5) (5) Newcastle under Lyme Roadside Queen`s Gardens (1) (1) N346137 PM2.5 15.4 16 (5) (5) (5)

E401392 PM10 - - - 14 18 Cannock Chase Roadside Cannock A5190 N309954 PM2.5 - - - 9.8 12.6

Roadside E386288 PM 10 - - - 23 23 Basford (1) (1) N346802 PM2.5 - - - 16 16

(2) (2) Roadside A50 Roadside E392548 PM 10 - 20 20 18 19 Meir (2) (2) (1) (1) Stoke on Trent N342572 PM2.5 - 14 14 13 13

Urban Background Stoke on Trent E388351 PM 2.5 10 12 12 9 9 Central N347895

E385780 MP10 24 22 (3) (3) (3) Roadside Middleport N349376 PM2.5 17(1) 15(1) (3) (3) (3)

E424671 PM 10 31 23 (4) (4) (4) East Staffordshire Roadside Derby Tum N324019 (1) (1) PM 2.5 21.7 16.1 (4) (4) (4)

LAQM Annual Status Report 2019 13

Figure 2 Public Health Outcomes Framework Indicator 3.01- Fraction of annual all cause adult mortality attributable to anthropogenic (human 8 made) particulate air pollution (measured as fine particulate matter, PM2.5 ) for Staffordshire Authorities 2013 to 2017

Estimated numbers of annual all-cause adult mortality attributable to anthropogenic (human-made) particulate air pollution (measured as fine particulate matter, PM2.5*) for Staffordshire 2013 to 20178 * Fraction of annual all-cause adult mortality attributable to anthropogenic (human-made) particulate air pollution (measured as fine particulate matter, PM2.5*) 2013 2014 2015 2016 2017 District/Count Deaths %* Estimated Deaths %* Estimated Deaths %* Estimated Deaths %* Estimated Deaths %* Estimated y - all attributabl - all attributabl - all attributabl - all attributabl - all attributabl causes e deaths causes e deaths causes e deaths causes e deaths causes e deaths person person person person person s 30+ s 30+ s 30+ s 30+ s 30+ Newcastle- 1295 4.9 60 55 4.7 60 55 4.2 50 1291 4.7 60 1197 4.2 50 under-Lyme Stafford 1261 4.9 60 65 4.8 60 60 4.7 60 1254 4.8 60 1267 4.3 50 East 1097 5.1 60 55 5.1 50 55 4.8 50 1065 5.6 60 1098 5.0 50 Staffordshire South 1102 5.1 60 55 5 50 55 4.7 60 1128 5.1 60 1239 4.5 60 Staffordshire Lichfield 1050 5.1 50 50 5 50 50 4.6 50 1044 5.5 60 1070 4.9 50 Staffordshire 1085 4.7 50 45 4.5 50 45 4 40 1110 4.6 50 1127 3.9 40 Moorlands Cannock Chase 787 5.1 40 45 5.1 40 45 4.6 40 879 5.4 50 940 4.7 40 Tamworth 592 5.5 30 35 5.4 30 30 30 615 6 40 634 5.3 30 Stoke on Trent 2412 5.2 125 2318 5.0 115 2479 4.9 110 2454 5.0 120 2490 4.4 110 Staffordshire 8269 5 420 400 4.9 400 390 4.5 390 8386 5.2 430 8572 4.5 390 County

LAQM Annual Status Report 2019 14

As can be seen from the results, concentrations of PM2.5 within the Staffordshire Authorities are below the 2020 EU limit value of 25μg/m3.

2.3.2 PM2.5 and Mortality in Staffordshire & Stoke-on-Trent

Although the levels of PM2.5 within the County and City of Stoke on Trent are below the 2020 EU Limit value, the impact on adult mortality directly attributable to PM2.5 is nonetheless still an important public health issue within Staffordshire and Stoke-on- Trent. This is revealed in data obtained from Public Health England used to inform Public Health Outcomes Framework indicator 3.017, as shown in Figure 1

Figure 1 Estimated number of deaths by local authority area attributable to PM2.5 within Staffordshire for adults over 30 2013 to 2017

District/County Percentage Tamworth 5.4% England 5.1% East Staffordshire 5.1% Lichfield 5.0% Cannock Chase 5.0% South Staffordshire 4.9% Staffordshire County 4.8% Stoke on Trent 4.8% Stafford 4.7% Newcastle-under-Lyme 4.5% Staffordshire Moorlands 4.3%

2.3.3 Actions being taken within Staffordshire to reduce PM2.5

LAQM Annual Status Report 2019 15

Table 2.4 Actions being taken within Staffordshire to reduce PM2.5

Effect on Local Authority Measures reducing NOx Reduces Measure category and PM10 PM2.5 Classification Stoke on Staffordshire Moorlands Newcastle under - East Staffs emissions (low, emissions Stafford BC Cannock Chase DC Lichfield DC South Staffs DC Tamworth BC medium, high) Trent CC DC Lyme BC BC Town Centre Regeneration Programme a number of LDC is liaising with schemes are Midlands Connect to currently increase volume of Urban Traffic UTC in areas of being traffic using M6 Toll Control systems, UTC in Tamworth UTC in Leek Town Newcastle Town UTC in Stafford UTC in Cannock Town progressed to reduce congestion Congestion low   Town Centre at Centre Centre AQMA and Town Centre Centre which will aid on the A5 as well as management, Ventura Park Kidsgrove AQMA traffic lobbying Highways traffic reduction management. England to upgrade Many of these the A38 & A5 to will then help expressways. improve traffic Traffic flow within the Management AQMA 20 mph zones 20mph zones in Reduction of speed 20mph zones near near some 20mph zones in Brereton, Hendesford limits, 20mph low   some schools in schools in . Trysull, Bradley, and Rugeley & Plans zones residential areas residential Kinver and Bilbrook for Norton Canes areas Road User Charging (RUC)/ low  M6 Toll M6 Toll M6 Toll Congestion charging Anti-idling low  enforcement

 Other A limited programme Workplace Travel Staffordshire CC has successfully acquired funding for a 2 year work & school travel plan programme for work in the vicinity of AQMAS in Staffs & Stoke. low  delivered Planning https://www.staffordshire.gov.uk/transport/greentravel/travelplans/home.aspx through DfT Access Fund Agile Encourage / working Agile working policy Homeworking policy Homeworking Homeworking policy Agile working Homeworking policy Facilitate home- low  adopted by adopted adopted policy adopted adopted policy adopted adopted working Stoke-on- Trent CC Promoting School Travel Modeshift low  https://www.staffordshire.gov.uk/activeschooltravel Travel Plans STARS Alternatives Stoke-on- Promotion of Trent Cycle low  https://www.staffordshire.gov.uk/transport/cycling/Cycle-maps/cyclemaps.aspx cycling Map & Guide Promotion of Travel low  https:/www.staffordshire.gov.uk/environment/eLand/RightsofWay/PromotedRoutes/home.aspx walking Smart Stoke on Staffordshire Share Trent Share  https://www.staffordshire.gov.uk/transport/greentravel/carsharing/Car-sharing.aspx a Lift Scheme a Lift Scheme

LAQM Annual Status Report 2019 16

North Staffordshire North Staffordshire North Staffordshire Community Rail SCC is a member of Community Rail Community Rail Partnership West Midlands Rail Staffordshire County Partnership operating Partnership operating operating along the Ltd which will bring a Council has produced a along the North along the North North Staffordshire change in the way that Draft Rail Strategy, Staffordshire Line Staffordshire Line Line includes Blythe local rail services are April 2016 to improve North includes Blythe Bridge includes Blythe Bridge Bridge Rail Station. managed and Improvements the way local rail Promote use of rail Staffordshire Rail Station. The County Rail Station. The The County Council operated. The County at Burton Rail services are managed and inland medium  Community Council Draft Rail County Council Draft Draft Rail Strategy is Council Draft Rail Station and operated waterways Rail Strategy is available Rail Strategy is available from: Strategy is available commenced. Partnership from: available from: https://www.staffords http://moderngov.staf from: http://moderngov.staffor http://moderngov.staff hire.gov.uk/transport/ fordshire.gov.uk/doc Link dshire.gov.uk/document ordshire.gov.uk/docum transportplanning/Rail uments/s69891/App & s/s69891/Appendix%20 ents/s69891/Appendix -strategy/Rail- endix%201%20for% Link 1%20for%20Rail%20Str %201%20for%20Rail Strategy.pdf 20Rail%20Strategy.p ategy.pdf %20Strategy.pdf df 

Effect on reducing Local Authority Reduces Measures NOx and Measure PM2.5 category PM10 Classification emission emissions(lo Newcastle Staffordshire Cannock s Stoke on Trent CC under -Lyme Stafford BC East Staffs BC Lichfield DC South Staffs DC Tamworth BC w, medium, Moorlands DC Chase DC high) BC

https://www.eaststaff Local sbc.gov.uk/sites/defau Transport lt/files/docs/planning/ Plans and high  Local Transport Plan planningpolicy/examin

District ation/c/C43Integrated Strategies TransportStrategyame nded14thJuly2014.pdf Improvements planned at Lichfield Public Planned City Station as part transport Recent Kidsgrove improvements of Friarsgate improvement improvements Improvements at Station at Cannock development Planned improvements at s- low  completed at Burton Rail Station interchange Station as part scheme. There are Tamworth station interchanges Stafford Rail commenced. plans of Mill Green also plans to improve stations and Station Transport development services accessibility to all Planning & users at Lichfield Infrastructure Trent Valley Station

Stoke Railway Station In house Public cycle In house cycle low  'Brompton Dock' Bike Cycle to work hire scheme to work scheme Hire & Cycle Hub scheme

A comprehensive network of on-street & traffic free routes. A Cycle forthcoming LCWIP low  www.saffordshire.gov.uk/transport/cycling/cyclemaps/cyclemaps.aspx network will identify where improved maintenance & connectivity required.

LAQM Annual Status Report 2019 17

RTPI RTPI & routes 3 & improved 4 stops at key Improved bus infrastructure Transforming Cities Newcastle Improved bus locations route 2 Tamworth-Perrycrofts. Bus route Fund is currently Potential bus stop Town priority and Removal of within Bus stop upgrades in RTPI Tamworth Town Centre improvement high  investigated options upgraded in Cheadle Centre. interchange on obstructions on New . Rugeley. Wombourne. and Ventura Park. Victoria s for some limited Town Centre Improved A518, Stafford Street. Upgraded bus Road, Tamworth upgraded improvements. future bus post-SWAR stops to serve interchange. services to Cannock rail Chatterley station Valley

New bus central station as part of Bus based medium  nil Friarsgate Alternatives to Park & Ride private vehicle development use scheme Car Clubs low  nil Local plan - Policy CP16 - Planning Climate applications ttps://www.staffor Change and to require Local & National Validation dbc.gov.uk/sites/ Sustainable assessment https://www.lichfiel requirements 2017: default/files/cme/ Resource Use Policy of exposure / http://www.eaststaffs ddc.gov.uk/Council/P http://www.tamworth.gov.uk/ DocMan1/Planni Cannock Guidance and emissions bc.gov.uk/planning/pla lanning/The-local- sites/default/files/planning_d high  ng%20Policy/Pla chase. Development for nning-policy/local- plan-and-planning- ocs/National-and-Local- n%20for%20Staf Www.cannock Control development Validation-requirements- ford%20Borough chasedc.gov.u plan-2012-2031 policy/Planning- requiring air 2017.pdf /PFSB- k/sites/default/ policy.aspx quality Adoption.pdf files/local_pla impact n_part_1_09. assessment 04.14_low_re s.pdf

Effect on Local Authority reducing NOx and Reduces Measures Measure PM10 PM2.5 category Classification emissions emission Newcastle Staffordshire Cannock (low, s Stoke on Trent CC under - Stafford BC East Staffs BC Lichfield DC South Staffs DC Tamworth BC Moorlands DC Chase DC medium, Lyme BC high)

www.staffordbc.g ov.uk/sites/defau http://www.eaststaffs hhPolicy Local Air Quality lt/files/cme/DocM bc.gov.uk/environme Guidance and Air Quality  Strategy - Stoke-on- an1/Policy%20a nil ntal- Development Strategy Trent City Council nd%20Plans/Air_ health/pollution/air- Control Quality_Strategy. quality pdf

LAQM Annual Status Report 2019 18

http://www.ca ttps://www.staffor nnockchasedc.g http://www.eaststaffs dbc.gov.uk/sites/ bc.gov.uk/sites/defau To develop planning ov.uk/residents default/files/cme/ lt/files/docs/pollution/ guidance for /planning/plan Planning DocMan1/Planni Air%20Quality%20P developers and to ning- Guidance for  ng%20Policy/Pla olicy%20for%20Dev develop into SPD policy/supplem developers n%20for%20Staf elopment%20Control once Local Plan ford%20Borough entary- %20%28Public%20V Policies in Place /PFSB- planning- ersion%29.pdf Adoption.pdf policy-

documents

Developer To develop policies Contribution to secure s based on  Yes contributions to damage cost offset pollution calculation

http://www.ca nnockchasedc .gov.uk/sites/d efault/files/loc ttps://www.staffor http://www.eaststaffs To influence policies al_plan_part_ dbc.gov.uk/sites/ bc.gov.uk/sites/defau https://www.lichfiel to support 1_09.04.14_lo default/files/cme/ lt/files/docs/pollution/ ddc.gov.uk/Council improvements in w_res.pdf DocMan1/Planni Air%20Quality%20P /Planning/The- Planning emissions through  ng%20Policy/Pla olicy%20for%20Dev local-plan-and- Policies development of n%20for%20Staf elopment%20Control planning- Staffordshire abd ford%20Borough %20%28Public%20V policy/Planning- Stoke-on-Trent Joint /PFSB- ersion%29.pdf policy.aspx Local Plan Adoption.pdf

STOR Sites (Short Term Operating Reserve) Energy high  Generation . Regulation via planning / permitting regime

Low

Emissions high 

Strategy

Effect on Local Authority reducing Reduces Measures NOx and Measure PM2.5 category PM10 Classification emission Staffordshir emissions(lo e Newcastle under Cannock s Stoke on Trent CC Stafford BC East Staffs BC Lichfield DC South Staffs DC Tamworth BC w, medium, Moorlands -Lyme BC Chase DC high) DC Freight Consolidatio medium  n Centre Freight and Route Delivery Management Management Plans/ high  https://www.staffordshire.gov.uk/transport/transportplanning/localtransportplan/appendixl-staffordshirefreightstrategy.pdf Strategic routing LAQM Annual Status Report 2019 19

strategy for HGV's

Quiet & out   of hours low delivery Delivery and medium  Service plans Freight Partnerships for city high  centre deliveries SOTCC provide driver assessment & driver CPC training service for drivers of large goods vehicles. Driver SOTCC operational fleet training and fitted with Stop/Start www.ecostars- medium    ECO driving technology where available uk.com/ aids to reduce fuel usage. 70% of SOTCC recycling waste collection vehicles have `Fuel Sense` technology fitted to reduce fuel usage. Promoting low emission high  public Vehicle Fleet transport Efficiency Retrofitting of old Council owned 70% of SOTCC operational HGVs and Buses fleet meet, the EURO VI with pollution Vehicle emission standard 90% of abatement retrofitting medium  SOTCC`s waste collection equipment will be programmes vehicles have electric bin considered by the lifting equipment fitted to Council where reduce fuel usage. technically and financially feasible Fleet efficiency SOTCC are a 3 star member of and medium  Eco Stars Fleet Recogniton Staffordshire and Stoke-on-Trent Eco-Stars http://www.ecostars-uk.com/eco-stars-schemes/ recognition Scheme schemes

Effect on reducing Local Authority Reduces NOx and Measure PM2.5 Measures category PM10 Classification emission emissions(lo Staffordshire Newcastle under Cannock s Stoke on Trent CC Stafford BC East Staffs BC Lichfield DC South Staffs DC Tamworth BC w, medium, Moorlands DC -Lyme BC Chase DC high) Low emission zone (LEZ) Clean high  Promoting low Air Zone (CAZ) emission Public Vehicle SOTCC`s VEOLIA Waste Waste transport Procurement - procurement process high  Fleet procureme Prioritising includes the valuation fleet nt uptake of low of alternatively fuelled vehicles

LAQM Annual Status Report 2019 20

emission vehicles vehicles for the comply operational fleet. Services are with Euro challenged to consider VI. alternatively fuelled vehicle at the point of replacement. LDC looking to replacing old vehicles within the SOTCC`s fleet with more Company Vehicle procurement process modern cleaner Procurement - includes the evaluation vehicles, which Prioritising high  of alternatively fuelled comply with the uptake of low vehicles for the prevailing EURO emission vehicles operational fleet. standard. This will be extended to all Council owned vehicles. Procuring alternative Refuelling SOTCC installed LDC liaising with infrastructure to electric charging Planning to include promote Low high  infrastructure in 2017 as part of new Emission for the operational developments. Vehicles, EV fleet. recharging, Gas fuel recharging Priority parking Electric Vehicle Electric Vehicle high  for LEV's charging spaces charging spaces

Hackney Carriage & Taxi Licensing medium  Private Hire Licensing conditions Policy 2016-2019 Successful joint Successful joint bid Taxi emission bid for funds to medium  for funds to install Taxi incentives install Taxi ELV ELV charging points charging points. Introduction/incre ase of Unable to Unable to environment achieve at a achieve at a charges through local level local level permit systems medium  without central without central and economic government government instruments approval approval (Permit fees set centrally) Measures to Environmental reduce pollution https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/211863/env-permitting-general-guidance-a.pdf (Chapter 15) permits through IPPC medium 

Permits going beyond BAT Large Combustion Plant Permits and high  EA Function National Plans going beyond BAT Other 

LAQM Annual Status Report 2019 21

Effect on Local Authority reduc ing NOx Reduces Measures and PM2.5 category Measure Classification PM10 emission emiss Staffordshire Newcastle under - Cannock s Stoke on Trent CC Stafford BC East Staffs BC Lichfield DC South Staffs DC Tamworth BC ions Moorlands DC Lyme BC Chase DC (low, medi um, high)

Smoky Diesel Hotline  https://www.gov.uk/report-smoky-vehicle

http://www.hinckley - A5 and M6 bosworth.gov.uk/inf Strategy for the A5 2011- Strategy for the A5  Partnership o/10020/strategies_ 2026 2011-2026 plans_and_policies/1

272/a5_partnership

http://www.cannock https://www.lichfielddc.gov. http://www.east chasedc.gov.uk/resid uk/home-garden/bonfires- staffsbc.gov.uk/e https://www.sstaffs.g Domestic Smoke www.staffordbc.g ents/environmental- barbecues-smoke/1 nvironmental- ov.uk/environment/s Control advice and  Smoke control advice ov.uk/pollution- health/environmenta health/pollution/ moke-control- Enforcement air l- smoke-control- areas.cfm protection/chimney- areas smoke http://www.cannock https://www.lichfielddc.gov. http://www.east chasedc.gov.uk/resid uk/home-garden/bonfires- https://www.sstaffs.g Garden Bonfires - www.staffordbc.g staffsbc.gov.uk/e ents/environmental- barbecues-smoke/1 ov.uk/crime- http://www.tamworth.g Advice and nuisance  ov.uk/pollution- nvironmental- health/environmenta nuisances/bonfires- ov.uk/air-quality enforcement air health/pollution/ l-protection/bonfire- and-smoke.cfm bonfires smoke-nuisance Garden bonfires advice http://www.cannock https://www.lichfielddc.gov. http://www.east chasedc.gov.uk/resid uk/home-garden/bonfires- Commercial burning www.staffordbc.g staffsbc.gov.uk/e barbecues-smoke/1 ents/environmental- http://www.tamworth.g Other measures advice and  ov.uk/pollution- nvironmental- health/environmenta ov.uk/air-quality enforcement air health/pollution/ l-protection/bonfire- bonfires smoke-nuisance

Multi agency working Information with Fire Service and Information shared Information shared as Information shared as  shared as Environment Agency as appropriate appropriate appropriate appropriate for trade burning

Multi agency working with Staffordshire Fire Service and Local Authority Information Information shared Information shared as Building Control  shared as as appropriate appropriate regarding chimney appropriate fires and complaints about DIY domestic heating systems

Stoke-on-Trent Low Stoke-on-Trent Low Carbon District Heat  Carbon District Heat Network Network

LAQM Annual Status Report 2019 22

2.3.4 PM2.5 in Staffordshire & Stoke-on-Trent - Next steps

To agree a target for reducing Fraction of All- Cause Mortality from PM2.5 in each district, city and county authority by 2020 To agree a target for reducing PM2.5 exposure (calculated from PM10 exposure / background maps / local monitoring where available) To maintain compliance with the 2020 EU limit value of 25μg/m3  To include Public Health Outcome Framework Indicator 3.01 in the Staffordshire and District Authority and City Council Joint Strategic Needs Assessment for 2018/2019 onwards and to report progress to the relevant Health and Wellbeing Boards.  To continue to identify risks affecting PM2.5 which need to be addressed at a national level. In particular guidance and advice with regard to domestic solid fuel heating.

LAQM Annual Status Report 2019 23

3 Air Quality Monitoring Data and Comparison with Air Quality Objectives and National Compliance 3.1 Summary of Monitoring Undertaken

3.1.1 Automatic Monitoring Sites

Stafford Borough Council does not use automatic (continuous) monitoring.

3.1.2 Non-Automatic Monitoring Sites

Stafford Borough Council undertook non- automatic (passive) monitoring of NO2 at 29 sites during 2018. Table A.1 in Appendix A shows the details of the sites and table A 2 a summary of the results.

3.1.3 Nitrogen Dioxide (NO2)

For diffusion tubes, the full 2018 dataset of monthly mean values is provided in Appendix B.

There are no exceedences of the air quality objectives and no exceedences of the annual means greater than 60µg/m3..

3.1.4 Particulate Matter (PM10)

Stafford Borough Council does not monitor PM10.

3.1.5 Particulate Matter (PM2.5)

Stafford Borough Council does not monitor PM2.5

3.1.6 Sulphur Dioxide (SO2)

Stafford Borough Council does not monitor sulphur dioxide.

LAQM Annual Status Report 2019 24

Appendix A: Monitoring Results

Table A.1 – Details of Non-Automatic Monitoring Sites. Tube Distance to Distance to X OS Y OS In collocated Site Site Pollutants Relevant kerb of Site ID Grid Grid AQMA with a Height (m) Name Type Monitored Exposure nearest Ref Ref ? (1) (2) Continuous (m) road (m) Analyser? Nitrogen 1 KERB 390220 325530 N 30 5 n 2.5 dioxide Nitrogen 2 KERB 390350 325410 N 20 15 n 2.5 dioxide Nitrogen 3 RECPTR 390130 321700 N 20 0 n 2.5 dioxide Nitrogen 4 KERB 392914 340076 N 50 0 n 2.5 dioxide Nitrogen 5 KERB 390231 334298 N 3 0 n 2.5 dioxide Nitrogen 6 KERB 394471 321462 N 10 0 n 2.5 dioxide Nitrogen 8 KERB 385680 342220 N 15 0 n 2.5 dioxide Nitrogen HS1(new) KERB 388480 332410 N 100 1 n 2.5 dioxide Nitrogen 13 RECPTR 390310 332960 N 50 1 N 2.5 dioxide Nitrogen 14 RECPTR 390090 333150 N 0 15 N 2.5 dioxide Nitrogen 16 KERB 388666 335429 N 15 0 N 2.5 dioxide

LAQM Annual Status Report 2019 25 Tube Distance to Distance to X OS Y OS In collocated Site Site Pollutants Relevant kerb of Site ID Grid Grid AQMA with a Height (m) Name Type Monitored Exposure nearest Ref Ref ? (1) (2) Continuous (m) road (m) Analyser? Nitrogen 19 KERB 391149 331930 N 60 0 N 2.5 dioxide Nitrogen 21 KERB 391105 328693 N 100 0 N 2.5 dioxide Nitrogen 22 KERB 393518 321916 N 10 0 N 2.5 dioxide Nitrogen 29 KERB 391393 325388 N 10 0 N 2.5 dioxide Nitrogen 31 KERB 391581 320743 N 15 0 N 2.5 dioxide Nitrogen 31dup KERB 391581 320743 N 15 0 N 2.5 dioxide Nitrogen 33 KERB 392154 319970 N 40 5 N 1.5 dioxide Nitrogen 36 KERB 394848 341145 N 10 0 N 2.5 dioxide Nitrogen 40 RECPTR 384920 341520 N 0 10 N 2.5 dioxide Nitrogen BB1 KERB 394830 341060 N 30 0 N 2.5 dioxide Nitrogen BB2 KERB 394290 341750 N 30 0 N 1.5 dioxide Nitrogen STONE KERB 390050 333270 N 35 0 N 1.5 dioxide Nitrogen TRENTHAM KERB 386450 341230 N 10 0 N 2.5 dioxide

LAQM Annual Status Report 2019 26 Tube Distance to Distance to X OS Y OS In collocated Site Site Pollutants Relevant kerb of Site ID Grid Grid AQMA with a Height (m) Name Type Monitored Exposure nearest Ref Ref ? (1) (2) Continuous (m) road (m) Analyser? Nitrogen TITTENSOR KERB 387350 338490 N 20 0 N 2.5 dioxide Nitrogen BURTON MANOR KERB 391561 390692 N 25 0 N 2.5 dioxide Nitrogen M6CLAYTON KERB 385080 342022 N 25 0 N 2.5 dioxide

M6.2 Nitrogen RECPTR 385096 342012 N 0 25 N 2.5 dioxide

E1 Nitrogen Eccleshall KERB 383166 329202 N 20 0 N 1.5 Added 2018 dioxide

Notes: (1) 0m if the monitoring site is at a location of exposure (e.g. installed on/adjacent to the façade of a residential property). (2) N/A if not applicable.

Table A.2– Annual Mean NO2 Monitoring Results

Valid Data 3 (3) Valid Data NO2 Annual Mean Concentration (µg/m ) Monitoring Capture for Site ID Site Type Capture 2018 Type Monitoring (2) (1) (%) 2014 2015 2016 2017 2018 Period (%) 1 KERB Diffusion Tube 92 37 37 32 27 27 2 KERB Diffusion Tube 100 33 38 34 33 24 3 RECPTR Diffusion Tube 92 32 29 33 32 31 4 KERB Diffusion Tube 100 22 25 27 26 25 5 KERB Diffusion Tube 92 32 33 34 37 34 6 KERB Diffusion Tube 92 32 33 35 33 34 8 KERB Diffusion Tube 100 37 38 33 40 38

LAQM Annual Status Report 2019 27 Valid Data 3 (3) Valid Data NO2 Annual Mean Concentration (µg/m ) Monitoring Capture for Site ID Site Type Capture 2018 Type Monitoring (2) (1) (%) 2014 2015 2016 2017 2018 Period (%) 13 RECPTR Diffusion Tube 92 20 28 26 27 20 14 RECPTR Diffusion Tube 92 20 29 24 21 20 16 KERB Diffusion Tube 83 25 29 30 29 30 19 KERB Diffusion Tube 92 19 26 23 26 24 21 KERB Diffusion Tube 100 27 27 27 26 30 22 KERB Diffusion Tube 100 33 32 33 30 29 29 KERB Diffusion Tube 100 22 24 25 28 27 31 KERB Diffusion Tube 100 38 35 34 33 27 31dup KERB Diffusion Tube 100 39 36 33 39 26 33 KERB Diffusion Tube 92 38 39 34 N/A 41 36 KERB Diffusion Tube 75 31 31 29 21 23 40 RECPTR Diffusion Tube 100 21 26 24 18 23 BB1 KERB Diffusion Tube 100 24 35 26 39 24 BB2 KERB Diffusion Tube 100 32 31 33 32 31 STONE KERB Diffusion Tube 92 31 37 27 27 33 TRENTHAM KERB Diffusion Tube 100 37 24 30 32 23 TITTENSOR KERB Diffusion Tube 100 23 23 26 25 25 BURTON MANOR KERB Diffusion Tube 100 22 34 33 23 21 M6CLAYTON KERB Diffusion Tube 92 37 38 36 44 38 M6.2 RECPTR Diffusion Tube 100 32 32 33 29 26 HS1 (new) KERB Diffusion Tube 92 - - - - 24 E1(new) KERB Diffusion Tube 92 - - - - 22

☒ Diffusion tube data has been bias corrected ☒ Annualisation has been conducted where data capture is <75% Notes: 3 Exceedances of the NO2 annual mean objective of 40µg/m are shown in bold. 3 NO2 annual means exceeding 60µg/m , indicating a potential exceedance of the NO2 1-hour mean objective are shown in bold and underlined. (1) Data capture for the monitoring period, in cases where monitoring was only carried out for part of the year.(2) Data capture for the full calendar year (e.g. if monitoring was carried out for 6 months, the maximum data capture for the full calendar year is 50%).(3) Means for diffusion tubes have been corrected for bias. All means have been “annualised” as per Boxes 7.9 and 7.10 in LAQM.TG16 if valid data capture for the full calendar year is less than 75%.

LAQM Annual Status Report 2019 28 Appendix B: Full Monthly Diffusion Tube Results for 2018 and summary trend graph.

Table B.1 – NO2 Monthly Diffusion Tube Results - 2018

3 NO2 Mean Concentrations (µg/m ) Annual Mean Distance Bias Site ID Corrected Adjusted Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Raw to (0.87) and Data Nearest Annualised (1) Exposure (2)

1 19.6 36.9 33.6 22.7 41.6 38.3 29.4 32.1 28.9 37.7 26.1 I/S 31.5 27 24 2 26.9 42.9 27.9 20.0 20.6 33.9 25.3 37.4 33.6 27.2 1.9 27.7 27.1 24 24 3 39.6 37.5 28.7 60.4 I/S 27.4 31.4 21.3 36.4 31.3 31.0 46.7 35.6 31 31 4 43.6 34.0 23.2 26.1 30.0 31.8 24.7 27.2 31.6 28.2 22.3 26.5 29.1 25 22 5 43.6 34.5 35.4 I/S 41.8 40.1 32.2 40.2 42.2 37.5 33.5 49.2 39.1 34 28 6 I/S 36.3 28.6 29.0 37.5 35.3 55.7 32.7 34.9 58.7 29.2 47.3 38.7 34 26 8 20.7 41.0 43.7 40.1 44.6 45.8 51.7 42.9 53.0 51.5 23.0 71.6 44.1 38 27 13 30.4 23.2 23.7 18.5 21.7 18.3 42.2 17.1 25.0 20.5 17.1 24.4 23.5 20 20 14 25.2 42.6 14.2 17.2 24.4 17.4 15.9 15.2 24.6 I/S 25.6 30.1 22.9 20 20 16 30.9 50.7 I/S 22.0 37.5 29.4 I/S 36.1 32.7 27.7 28.2 46.4 34.2 30 24 19 67.2 I/S 24.5 17.4 24.7 22.5 16.0 28.6 25.1 17.8 18.2 36.8 27.2 24 21 21 39.2 115.3 27.0 21.6 22.6 24.6 19.5 37.9 26.6 23.4 31.8 27.4 34.7 30 22 22 41.3 35.1 50.2 25.0 29.8 16.6 19.2 20.8 38.2 63.6 32.0 31.2 33.6 29 24 29 34.8 22.9 24.2 43.3 30.4 28.0 20.4 29.6 29.5 23.2 49.8 35.2 30.9 27 23 31 41.5 30.7 31.4 25.4 34.1 25.2 24.4 20.9 39.1 30.0 30.9 43.5 31.4 27 23 31dup 40.7 34.1 33.1 24.4 35.4 25.5 25.1 15.8 38.4 22.4 31.9 35.8 30.2 26 23 33 51.6 45.9 59.7 35.7 I/S 39.4 35.5 47.7 50.8 34.9 54.4 65.0 47.3 41 29 36 48.1 22.8 I/S 15.7 I/S 19.1 14.1 23.8 20.6 I/S 43.3 33.2 26.7 23 22

LAQM Annual Status Report 2019 29 40 27.2 43.1 13.9 19.0 25.5 29.3 17.4 14.6 27.1 16.7 60.4 23.0 26.4 23 23 ST 33.8 25.2 63.9 29.5 39.3 I/S 31.9 54.9 42.9 33.3 23.1 39.6 37.9 33 23 BB1 58.4 23.6 21.1 24.8 28.6 35.1 26.1 24.1 25.2 25.2 17.9 24.8 27.9 24 22 BB2 32.8 41.1 36.7 22.5 34.0 34.8 26.0 32.8 43.8 39.2 25.5 55.1 35.4 31 23 BM 27.3 26.1 22.5 20.5 28.8 20.7 32.1 21.3 18.5 22.2 22.1 34.1 24.7 21 21 TR 28.6 28.5 26.0 23.1 25.7 26.0 21.5 29.7 24.2 23.0 26.6 39.6 26.9 23 22 TITT 22.4 59.2 23.9 22.3 31.9 27.8 24.3 21.2 31.6 24.7 21.3 36.7 28.9 25 22 M6 53.9 27.2 54.0 38.0 44.5 57.4 I/S 36.6 48.5 29.6 17.9 66.8 43.1 38 25 M6.2 33.0 34.4 29.3 25.6 31.3 32.2 31.9 23.0 28.5 17.3 13.5 56.5 29.7 26 26 HS1(new) 22.8 29.8 24.3 27.6 29.8 I/S 46.0 22.9 29.7 23.4 17.1 34.7 28.0 24 21 E1(new) 34.8 29.0 21.6 20.9 27.9 29.1 I/S 18.9 25.8 26.3 15.3 28.0 25.2 22 21

☐ Local bias adjustment factor used ☒ National bias adjustment factor used ☒ Annualisation has been conducted where data capture is <75% ☒ Where applicable, data has been distance corrected for relevant exposure Notes: 3 Exceedances of the NO2 annual mean objective of 40µg/m are shown in bold. 3 NO2 annual means exceeding 60µg/m , indicating a potential exceedance of the NO2 1-hour mean objective are shown in bold and underlined. (1) See Appendix C for details on bias adjustment and annualisation. (2) Distance corrected to nearest relevant public exposure.

M6 motorway sites were affected by preparatory ‘Smart Motorway’ slow lanes works between jncts 13 and 15 in 2017 and until 2020. Sites 1,2,3,31,31dup,33 M6 ,M6.2 and burton manor (BM).

LAQM Annual Status Report 2019 30 Nitrogen Dioxide Concentrations Trending over Time. Annual Mean results. Red =5 Annually consistent kerbside sites Blue=M6 Sites

30 NO2 Conc,microgrammes/m3

year 2001-2018

LAQM Annual Status Report 2019 31 Appendix C: Supporting Technical Information / Air Quality Monitoring Data QA/QC

Staffordshire County Council Staffordshire Highways Laboratory

NO2 diffusion tube analysis QC results – 2018-19 Summary

AIR PT Scheme (LGC)

Results for each round are classified on z-scores for each tube as SATISFACTORY (≤2), QUESTIONABLE (between 2 and <3) and UNSATISFACTORY (>3). • Round 24 was carried out in duplicate during the move of the analysis service from Scientific Services to Highways Laboratory. • 50% of the results of Round 24 carried out at Scientific Services were satisfactory and 50% questionable showing a negative bias (-16% and -17%). These are the nominated results. • The results of Round 24 carried out at Highways Laboratory were 100% satisfactory. These results are not published on the Defra website as they were not the nominated set but the LGC report is available from the lab on request. • 100% satisfactory results for rounds 25, 27, 28 and 30.

Round z-scores Performance 24 (SS) -2.06, -2.30, -1.23, -0.59 2 QUESTIONABLE, 2 SATISFACTORY 24 (HL) -0.12, -0.25, -0.33, -0.59 SATISFACTORY 25 0.00, -0.13, -0.45, 0.09 SATISFACTORY 27 0.00, 0.22, 0.00, 0.20 SATISFACTORY 28 -0.11, -0.21, 0.18, 0.09 SATISFACTORY 30 -1.00, -0.67, -0.62, -0.38 SATISFACTORY SS denotes analysis performed at Scientific Services, HL denotes analysis performed at Highways Laboratory.

For the most up to date published results in the AIR PT Scheme see the Defra website: https://laqm.defra.gov.uk/diffusion-tubes/qa-qc-framework.html

Field Intercomparison (NPL)

The results for Staffordshire Highways Laboratory for the field intercomparison scheme for all 12 months of 2018 were GOOD.

Although the lab has not received the performance results from NPL for Oct to Dec 2018 the overall mean bias factor from the field intercomparison tubes has been submitted to Defra as 1.01 which includes the studies from all 12 months.

LAQM Annual Status Report 2019 32

Bias factor

The overall bias factor for Staffordshire Highways Laboratory for 2018 (including the Field Intercomparison result and all the co-location results from participating local authorities, total of 13 studies) was 0.87. The graph overleaf shows this factor compares well with other participating labs using the same method (20% TEA in water).

The graph also shows the 2018 bias factor of 0.87 is comparable to the mean bias factor for Staffordshire for the previous 5 years. The graph shows the spread of the bias factor which for Staffordshire (min 0.83 and max 0.91) demonstrates good consistency of the laboratory bias.

LAQM Annual Status Report 2019 33

LAQM Annual Status Report 2019 34

LAQM Annual Status Report 2019 35 Appendix D: Map(s) of Monitoring Locations and AQMAs North Area

LAQM Annual Status Report 2019 36 South Area

LAQM Annual Status Report 2019 37 Appendix E: Summary of Air Quality Objectives in England

3 The units are in microgrammes of pollutant per cubic metre of air (µg/m ).

LAQM Annual Status Report 2019 38 Glossary of Terms

Abbreviation Description

ASR Air quality Annual Status Report

Defra Department for Environment, Food and Rural Affairs

DMRB Design Manual for Roads and Bridges – Air quality screening tool produced by Highways England

EU European Union

FDMS Filter Dynamics Measurement System

LAQM Local Air Quality Management

NO2 Nitrogen Dioxide

NOx Nitrogen Oxides

PM10 Airborne particulate matter with an aerodynamic diameter of 10µm (micrometres or microns) or less

PM2.5 Airborne particulate matter with an aerodynamic diameter of 2.5µm or less

QA/QC Quality Assurance and Quality Control

SO2 Sulphur Dioxide

LAQM Annual Status Report 2019 39 V1 5/9/19 11.06

ITEM NO 7(b) ITEM NO 7(b)

Report of: Regulatory Services Manager Contact Officer: Lisa Harvey Telephone No: 01785 619199 Ward Interest: Nil Report Track: Comm Wellbeing 14/11/19 (Only)

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Food Safety Annual Report 2018 - 2019

1 Purpose of Report

1.1 To provide the committee with the Food Safety Annual Report 2018 - 2019 to be noted by the Committee.

2 Recommendation

2.1 That the Food Safety Annual Report 2018 - 2019 be noted.

3 Key Issues and Reasons for Recommendation

3.1 The public expect the highest standards of food safety. They rely on the Council to provide this protection through inspection, sampling and enforcement. To ensure this, the relationship between the Food Standards Agency (FSA), the Local Authority regulators (within Operations), and the food businesses of the Borough is paramount to ensure the protection of consumers health and wellbeing. To ensure this in 2018 a Food Safety Service Plan covering the 3 year period 2018 - 2021 was produced setting out how we will interact in order to ensure that the food consumed and/or produced within Stafford Borough is safe to eat and will not cause injury or disease.

3.2 The FSA requires that all Local Authorities adopt an annual service plan which is approved by elected members. This annual report will meet that requirement.

4 Relationship to Corporate Priorities

4.1 The Food Safety Annual Report 2018 - 2019 is relevant in helping to achieve Corporate Business Objective 2:

51 V1 5/9/19 11.06

5 Report Detail

5.1 The Food Standards Agency requires that all Local Authorities adopt a Service Plan covering the food safety work undertaken by the Authority. The Service Plan is based on the latest Food Standards Agency guidance to Local Authorities, the ‘Food Law Code of Practice - England’ which sets out minimum standards for regulatory activities.

5.2 Annual reports looking back at the previous 12 months of service provision will be produced and will inform the Action Plan for the following year. This Food Safety Annual Report and Action Plan details key food safety service delivery for the following 12 months.

5.3 A copy of the Service Plan for 2018 - 2021, the Food Safety Annual Report for 2018 - 2019 and the Action Plan for 2019/2020 are attached in the APPENDIX.

6 Implications

6.1 Financial Costs are contained within existing budgetary provision. Legal None Human Resources None Human Rights Act None Data Protection None Risk Management None

Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation.

Previous Consideration - Nil

Background Papers - File available in Operations

52 V1 5/9/19 11.06

APPENDIX

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Annual Food Safety Report 2018 - 2019

Operations

Annual Food Safety Report

2018/2019

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Stafford Borough Council’s Food Safety Service Plan 2018 - 2021 was presented at and agreed by the Community Wellbeing Scrutiny Committee in November 2018.

The plan gives clear details of the services to be provided and how they will be carried out in the coming years.

The plan also demonstrates how the Regulatory Services Team contributes to, and supports others, in delivering Corporate Objectives to the local community.

Each year the Community Wellbeing Scrutiny Committee receives an annual report on the preceding year’s food safety activity along with an action plan for the present financial year.

OVERVIEW

The Food Safety function is delivered by the Regulatory Services Team. There are currently 3.4 professional Full Time Equivalent posts delivering this service.

The table below gives a brief overview of the number of food establishments in the Borough and the actions taken by the Regulatory Services Team over the last 12 months.

Total number Total % of Number of Number Number Number of of registered broadly interventions of of food new food establishments compliant undertaken service samples premise establishments⃰ requests taken registrations received received 1,243 97.17 732 419 36 215

⃰ N.B Broadly compliant premises are those achieving a Food Hygiene Rating Score of 3, 4 or 5 (Generally Satisfactory, Good or Very Good).

ENFORCEMENT

Total number of establishments subject Total to formal enforcement action number Prosecution Hygiene Simple of Improvement Caution written Notices warnings 1 14 1 326

A total of 24 Hygiene Improvement Notices were served on 14 premises. 1 simple caution was accepted by a food business. 1 food business prosecuted.

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Prosecution

Stafford Borough Council v Bruno Miguel Ferreira Da Silva (The Lounge), 40 High Street, Stone, ST15 8AU

Bruno Miguel Ferreira Da Silva trading as The Lounge pleaded guilty to 3 offences under The Food Safety and Hygiene (England) Regulations 2013

At North Staffordshire Justice Centre on 19th November 2018 Mr Da Silva was fined £2400, ordered to pay costs to the council of £1825 and a victim surcharge of £80.

1 simple caution issued

Poor staff management and operational practises had been found at a small local supermarket in the Borough, resulting in a large quantity of home cooked meats, cheese and raw meats being disposed of under the supervision of Environmental Health Officers because they were found to be unfit for human consumption or beyond their Use By date.

A simple caution is a formal warning that may be given to persons aged 18 or over who admit to committing an offence. The simple caution scheme is designed to provide a means of dealing with low level, mainly first time offending without a prosecution.

A record is kept of the individuals’ criminal conduct for possible reference in future criminal proceedings or in criminal record or other similar checks.

INSPECTIONS

The Team carried out 732 food interventions which consisted of:

• 532 programmed inspections • 31 revisits • 57 advisory visits • 28 risk assessments • 93 other visits (planning, licensing, ceased trading)

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SERVICE REQUESTS

The Team received 419 service requests including:

• 53 alleged food poisonings • 84 food premises complaints • 66 food legislation enquiries • 215 new food business registration enquiries • 1 request for a health export certificate

SAMPLING

A total of 36 food and environmental samples were taken in 2018/19. None were found to be unsatisfactory.

The Team has continued to use sampling as an alternative food hygiene intervention at compliant, low risk businesses.

NEW FOOD BUSINESS REGISTRATIONS/FOOD BUSINESS ADVICE

The Team received a total of 215 new food business registrations in 2018/19 almost double the amount received in 2017/18.

Food safety advisory visits were offered to all of these businesses and a number received additional advice and support from the Team as a result.

FOOD HYGIENE RATING SCHEME

At the end of 2018/19 there were 1027 businesses with a food hygiene rating with 95% of these with a rating of 3 - Generally Satisfactory or better. The percentage of businesses with each rating is shown below:

0% 3% 2%

10% FHRS 5 FHRS 4 FHRS 3 21% FHRS 2 FHRS 1 64% FHRS 0

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INFECTIOUS DISEASES

The Team received 225 notifications from Public Health England including:

Campylobacter – 190 Salmonella – 13 Cryptosporidium – 9 Viral Hepatitis – 1 E.coli 0157 – 4 Shigella/dysentery – 3 Bacillus cereus – 3 Listeria monocytogenes – 1 Legionnaires Disease - 1

Officer Competency and Continuing Professional Development

In accordance with the Food Law Code of Practice (England) 2015 and the Food Law Practice Guidance, Competent food authorities need to satisfy themselves that officers can provide demonstrable evidence that they meet the competency and training requirements set out in these documents.

Officers have completed the required number of Continuing Professional Development hours and future training needs have been incorporated into training plans.

ACTION PLAN 2019/2020

Ref. Achievement/Improvement Date to be Lead Performance completed Officer Measure FS1 Officers to undertake March 2020 Regulatory All Regulatory relevant food safety training Services Services in order to maintain Manager Team competency members to complete relevant training requirements FS2 Review the operation of the Quarterly Regulatory Reviews functions within the team to Services completed ensure effective use of Manager resources FS3 Continue links with business March 2020 Regulatory Number of support across the Borough, Services businesses e.g. Staffordshire and Stoke Manager advised on Trent LEP, Chamber of Commerce, Town Centre Support for Partnership. new food and drink Work with relevant business businesses to support organisations to ensure

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Ref. Achievement/Improvement Date to be Lead Performance completed Officer Measure generate business growth. regulatory Support for new food and compliance. drink businesses to ensure regulatory compliance.

Continuing support for existing businesses to ensure regulatory compliance. FS4 Produce an Annual Report April 2019 Regulatory Report for the Food Safety function Services produced for 2018/2019 Manager FS5 Produce an Annual Action April 2019 Regulatory Report Plan for the Food Safety Services produced function Manager FS6 Website for Food Safety March 2020 Regulatory Reduction in functions updated to ensure Services ‘phone accurate information and as Manager through’ from much self-service as Contact possible Centre FS7 Food premises register in Quarterly Regulatory Number of Flare to be updated to reports Services new premises improve data on number of Manager on database premises; risk rating and business use. Number of premises Use of local intelligence. removed from database

Number of premises where details changed FS8 Review/report – in addition Monthly Regulatory Reports to the annual LAEMS Services produced and returns, monthly and Manager meetings held quarterly reports on complaints/service requests by type, infectious diseases reported/investigated etc., to be reviewed at 1:1s, PDRs which feed into the Annual Food Safety Report FS9 Premises inspections. Quarterly Regulatory % of report Services interventions Ensure an appropriate Manager carried out intervention at all premises that fall due for inspection during the year

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Ref. Achievement/Improvement Date to be Lead Performance completed Officer Measure

Review the present inspection programme and recommend changes to ensure resources are targeted effectively FS10 Annual inspection of Quarterly Regulatory Number approved food premises report Services completed Manager FS12 Sampling programme Quarterly Regulatory Number of carried out report Services samples Manager taken

% of satisfactory samples FS13 Review of Food Safety As per ISO Regulatory Procedures in procedures for ISO 9001 working Services place compliance group work Manager plan ISO 9001 accreditation retained FS14 Ensure that markets, June 2019 Regulatory Ensure festivals and shows to Services compliance involving the sale of food are November Manager visited/monitored 2019 FS15 Food fraud – monitoring to Ongoing Regulatory Detection of be continued Services issues Manager Sharing of intelligence

59 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

Food Safety Service Plan 2018 - 2021

1 60 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

Foreword by Councillor Frank Finlay, Cabinet Member for Environment and Health

This three-year Service Plan has been produced in order to give clear details of the services to be provided and how they will be carried out in the coming years. It also shows how the Food and Safety Team of the Customer Services Group in Operations contributes to and supports others in delivering the priorities in the Corporate Business Plan to the Community as a whole.

The Food Safety Service Plan supports Stafford Borough Council’s (SBC’s) priority areas of the Corporate Business Pan 2018 – 2021. To achieve this, the Food and Safety Team will ensure businesses meet legal requirements and raise standards to ensure that food produced, prepared or sold in the Borough is safe and without risks to health.

The Food and Safety Team will protect the community by using their regulatory powers, sensibly, proportionately and using risk based and intelligence led action. A combination of interventions will be utilised including programmed inspections, sampling, education and partnership working.

Additionally, the expertise within the Food and Safety Team will be used to support local businesses to help them become fully compliant with relevant legislation. Businesses will be provided with information on best practice and innovative solutions to any problems they encounter. Improved standards will help businesses to gain a competitive edge and therefore to become more prosperous, which will benefit the community as a whole. The team will continue to work with the Better Regulation Delivery Office, and continue links with the Local Enterprise Partnership (LEP) to ensure the continuing introduction of innovative schemes to maintain effective enforcement whilst reducing red tape burdens on businesses in Stafford Borough.

The aims and objectives of the Food Safety Service Plan, contribute significantly to the health agenda and the Marmot Policy Review Objectives of ‘strengthening the role and impact of ill-health prevention’ and to ‘create and develop healthy and sustainable places and communities’.

The Food and Safety Team will also have to react to unforeseen events that occur throughout the year such as food poisoning outbreaks, zoonosis and service requests, which impact upon the resource available for programmed work.

The Service has retained its accreditation of ISO9001: 2015.

An annual report will be produced at the end of each financial year, which will report on and evaluate the previous year’s activities. This report we help shape the action plan for the following financial year.

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INTRODUCTION

This Service Plan is produced in the form recommended by the Food Standards Agency (FSA) in accordance with the Agency’s Framework Agreement on Local Authority Food Law Enforcement and covers, in detail: • The aims and objectives of the service provided. • The organisational structure for and a scope of the services provided. • The ways in which the service will be delivered and the targets for its delivery. • The human and financial resources involved in providing the service. • The ways in which the quality of the service will be monitored. • The ways in which the service will be reviewed and improved upon.

MORE INFORMATION

The operational base of the Food and Safety Team is the Council’s Civic Centre, Riverside, Stafford ST16 3AQ, which is open Monday to Thursday 8.30am to 5.00pm, and Friday 8.30am to 4.30pm.

The team now has a staff rota to ensure that an Environmental Health Officer is available for customers Monday –Friday between these times.

The Council’s Contact Centre (Tel: 01785 619000) operates from 8.00am to 5.00pm on weekdays only.

Requests for service can also be made on the website and Officers of the Food and Safety Team can also be contacted by individual e-mail.

This document is available on the Council’s website www.staffordbc.gov.uk or can be obtained from: The Food and Safety Team Stafford Borough Council Civic Centre Riverside Stafford ST16 3AQ Telephone 01785 619000 Fax 01785 619319 Email [email protected]

This document is available in large print, Braille, on tape and in the following languages. Arabic, Hindi, Punjab and Urdu. If you would like a copy in one of these formats, or another language, then contact 01785 619000.

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EQUALITY

Stafford Borough Council is committed to ensuring that the services we provide are relevant to the needs of all sections of the community and that our workforce represents the people we serve. We aim to ensure that our services meet the varied individual needs and expectations of local people and that everyone has equal access to services regardless of their race, ethnic origin, language, gender, disability, age, sexuality, marital status, nationality, religions or non-religious belief, family background or any other individual characteristic which may limit a person's opportunities in life.

COMPLAINTS ABOUT THE SERVICE

The Council recognises the importance of customer complaints and welcomes complaints as a valuable form of feedback about its services. The Council is committed to using the information it receives to help drive forward improvements

The Council has a documented corporate complaints procedure, which requires that any complaints about the Food Safety Service and any action taken must be recorded.

A summary leaflet outlining the procedure has been printed and copies are readily available to the public and to businesses from the Council’s public reception points and website. https://www.staffordbc.gov.uk/Complaints

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CONTENTS

CHAPTER 1 - FOOD SAFETY SERVICE PLAN 6 Aims and Objectives 6 How do we achieve these aims? 6 Links to Corporate Business Plan 7 CHAPTER 2 - BACKGROUND INFORMATION ABOUT THE AREA AND THE SERVICE 7 Profile of the Local Authority 7 Organisational Structure of the Council 8 The Food and Safety Team Structure 8 Service Scope 8 Enforcement policy 9 Equality Issues associated with enforcement 9 Premise Inspections 9 Ratemyplace/Food Hygiene Rating Scheme (FHRS) 11 Profile of food premises 11 Food Premises Database 12 Service requests 12 Other demands on the service 12 Primary Authority 13 Originating Authority Principle 13 Advice to Business 13 Food Sampling 13 Food Safety incidents 14 Freedom of Information 14 Food Safety and Health Promotion 14 Control and Investigation of Outbreaks and food related Infectious Disease 14 Community Cohesion 14 Liaison with other organisations 15 CHAPTER 3 - PERFORMANCE MANAGEMENT 15 Indicators 15 Quality Assessment 15 Resources 16 Staffing allocation 16 Staff Development Plan 16 ISO9001: 2015 16 Computer System 17 CHAPTER 4 – REVIEW OF THE 2017 to 2018 WORK PROGRAMME 17 Review against the Service Plan 17 Identification of Variation from the Service Plan 17 Areas of Improvement 17 CHAPTER 5 - WORK PROGRAMME FOR 2018/2019 17 Work Plan 17 CHAPTER 6 - CONCLUSION 18 Appendix 1 – Customer Services Group Structure 19 Appendix 2 - Action Plan 2018/2019 20 Appendix 3 – Annual Food Safety Report 2017/2018 23

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CHAPTER 1 - FOOD SAFETY SERVICE PLAN

“To improve the quality of life of local people by providing a safe, clean, attractive place to live and work...”

Aims and Objectives

The aim of the Food and Safety Team is to ensure that the food consumed and/or produced within Stafford Borough is safe to eat and will not cause injury or disease.

The primary means of achieving this aim is by promoting good food safety standards in the commercial food businesses operating in the Borough and by the provision of advice and information and, where necessary, the appropriate use of enforcement action. In particular we will: • Perform the Council’s statutory duties in respect of Food Safety. • Ensure that food is handled and produced hygienically and processed safely. • Prevent foreseeable incidents of food poisoning or injury as a consequence of consumption of food. • Secure the control of communicable disease to reduce preventable ill health and injury and promote healthier lifestyles.

How do we achieve these aims?

• By maintaining a food premises register and by inspecting all food premises at a minimum frequency as determined by the Food Law Code of Practice and in accordance with the requirements of the Food Safety Act 1990. • By investigating all complaints relating to food or food hygiene. • By promoting the Chartered Institute of Environmental Health Level 2 Food Hygiene course and other accredited courses that will assist businesses in complying with food hygiene requirements. • By promoting the Food Standards Agency (FSA) Safer Food Better Business food safety management system. • By promoting the National Food Hygiene Rating Scheme and encouraging businesses to display their ratings. • Investigating cases, or suspected cases of communicable disease, or food poisoning to identify the source of infection and to prevent spread it. • By providing information and advice to consumers and food business on food safety and infection control. • By participating in the Staffordshire and Shropshire Food Group • By reacting to food alerts from the Food Standards Agency and by taking appropriate action to minimise risk to public health and the consumption of unsafe food. • By placing current food inspection reports for businesses together with a rating on the website www.ratemyplace.org.uk and a rating on the Food Standards Agency’s Food Hygiene Rating Scheme website http://ratings.food.gov.uk/ • By promoting healthy eating and promoting the Stafford Borough Council Nurturing Health Award Scheme. • By responding to national food incidents and priorities and the Food Standards Agency’s Strategy for 2015-2020

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Links to Corporate Business Plan

The Borough Council in its Corporate Business Plan 2018 to 2021: Improving the Quality of Life in Stafford Borough sets out the Council’s priorities. The food safety service plan is relevant in helping to achieve Business Objective 2: “To improve the quality of life of local people by providing a safe, clean, attractive place to live and work and encouraging people to be engaged in developing strong communities that promote health and wellbeing.”

The Food and Safety Team will support this priority through:

• Carrying out food hygiene inspections, • Reducing the number of 1 or 0 rated food businesses, • Food sampling, • Infection control, • Work with the licensed trade to ensure compliance through regulatory initiatives/partnership working and development of voluntary schemes, • Provide support to new and existing business on legal requirements, • Provide access to food hygiene training, • Give advice on planning applications, • Promote environmental quality as an economic asset.

CHAPTER 2 - BACKGROUND INFORMATION ABOUT THE AREA AND THE SERVICE

Profile of the Local Authority

The Borough lies in the centre of the county, is home to the county town of ’Stafford’, the canal town of Stone and several picturesque rural settlements. It covers an area of approximately 230 square miles. The population of Stafford Borough is 131, 000 which is expected to grow to approximately 142,900 by 2033.

As the sub-regional centre for local service, the public sector currently accounts for almost 40% of all employment in the Borough. Stafford Borough is also well known for its world-class companies such as Areva, Alstom Power Services, Perkins Engines, Unicorn Abrasives. There is also the Staffordshire Technology Park, Beacon Business Park and Redhill Business Park on the edge of the town.

The largest social demographic group in Stafford Borough are those termed as ‘Wealthy Achievers’, which represents some of the most successful people in the UK. There are, however, significant pockets of hardship within a number of wards in the Borough.

Our population is ageing, with the number of people above the age of 65 expected to increase by up to 17,500 people by 2033. In addition by this date the number of people over 85 is expected to triple.

The ethnicity of the population is approximately 94% White British, which is comparable to the population of Staffordshire.

The general health of the population is important to the future prosperity of the Borough. Both males and females in Stafford live for significantly more time in good health compared to the national

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average. However, estimates indicate that adult obesity rates are increasing with 68% of the population in Staffordshire being overweight or obese in 2014.

In addition only 13% of males and just 6% of females in Stafford Borough achieve the chief medical officer’s recommendation of 30 minutes of moderate activity five times a week. Up to 23% of the population are smokers and up to 22% drink beyond recommended limits.

Organisational Structure of the Council

The Borough Council currently comprises 40 Councillors who are elected every 4 years. The make- up of the Council is 30 Conservative Councillors, 7 Labour Councillors and 3 Independent Councillors.

The Council has appointed a Leader, and 5 Cabinet members; each of the portfolio holders is a member of the Cabinet. The portfolio holder for Environment and Health is responsible for all food safety functions. The Community Wellbeing Scrutiny Committee oversees decisions taken by the Cabinet member for Environment and Health.

The Council’s senior management structure reflects the present democratic arrangements. The Council’s Chief Executive has responsibility for ensuring that the strategic role of the Authority is undertaken, that the Scrutiny Committees are supported and that cross cutting issues are effectively addressed.

Seven Heads of Service, who together with the Chief Executive comprise the Corporate Leadership Team, manage the Council services. Responsibilities for the Food Safety Service are through the Head of Operations.

The Food and Safety Team Structure

The Food and Safety Team, which is part of the Consumer Services Group, and presently consists of three Environmental Health Officers (EHO’s) and one trainee EHO (who will become an EHO on qualification in 2019) managed by the Regulatory Services Manager and headed by the Customer Services Group Manager who all hold the Certificate of Registration from the Environmental Health Officers Registration Board.

The Regulatory Services Manager has day-to-day managerial responsibility for the Food and Safety Team and is the Lead Officer for food safety.

In addition the team is supported by the Technical Support Team that provides administrative support and some technical assistance for Operations. The Structure of the team is shown in Annex 1.

Service Scope

The Food and Safety Team delivers a wide range of services: - • Food hygiene inspections of premises; based on risk assessment of the business activity, which will dictate the frequency of visits, • Food hygiene training and advice, • Investigation of complaints regarding food sold or prepared within the Borough, • Investigation of complaints about food premises, • Voluntary surrenders and condemnation of food to prevent it from entering the human food chain, • Responding to Food Standards Agency Food Alerts,

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• Food sampling, • Maintaining a register of food businesses, • Infectious disease control, • Commenting on food related planning applications.

In addition the team is also responsible for a range of non-food related responsibilities: • Health and Safety at Work enforcement and advice, • Pollution control including noise, • Licensing of beauty industry businesses, • Supporting local health improvement programmes, • Commenting on liquor licensing applications.

Enforcement policy

Stafford Borough Council is a signatory to the Enforcement Concordat, which forms the core of the Operations Enforcement Policy. The Enforcement Policy was approved by the Council’s Cabinet in March 2008, and has been reviewed and updated on a regular basis by the Head of Operations as he is authorised to update the Enforcement Policy in the light of future legislation, codes of practice or Government guidance without affecting the principles contained in the Policy.

All enforcement officers have received further training in the application of the revised Enforcement Policy.

Decisions regarding formal action such as prosecutions are subject to discussion with the Regulatory Services Group Manager and/ or Customer Services Group Manager.

The policy can be found on the Councils Website at www.staffordbc.gov.uk or a paper copy is available from the Council Offices, Riverside, Stafford.

Equality Issues associated with enforcement

The use of technical or legal terminology can be challenging and may make understanding difficult; efforts will be made, so far as is possible, simple language and expressions in order to aid understanding. Where possible advice and guidance literature will be made available in a range of languages, and in particular the multi-language Safer Food Better Business packs will be used.

In the first instance officers will endeavour to identity the first language and whether English can be used. Where necessary, access to the translation services will be provided through Staffordshire County Council.

Premise Inspections

Interventions at food establishments are carried out with regard to the relevant codes of practice issues by the Food Standards Agency. However, the authority also recognises the Department for Business, Innovation and Skills’ priorities for risk-based enforcement, reducing red tape, and earned autonomy for compliant businesses.

The full range of intervention tools will be used to ensure that activities and resources are targeted at perceived risks. An alternative enforcement strategy for low risk businesses, such as the use of questionnaires relevant to the type of premises will continue, although it is envisaged that project work will be used more. Project work, focussing on geographical areas or similar business types will target resources more effectively. Although this may have a short term impact on other routine activities, resources will always be targeted at premises presenting the greatest risk.

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Re-visits will be required for compliance with statutory notices and serious contraventions. Following a successful pilot scheme we have reduced the number of revisits by issuing a self-certification letter to be sent out with all reports of visit.

All category A and B premises (high No. in No. in Change Inspection risk) will be inspected. category category since Frequency in in 2014/2015 (months) In line with the Code of Practice 50% 2018/2019 2014/2015 of the broadly compliant category C and D premises will be inspected by A 2 1 1 6 “other interventions” e.g. Safer Food B 36 37 -1 12 Better Business advice, food sampling, investigation of complaints C 223 228 -5 18 and other non-food related requests e.g. planning applications. D 409 420 -11 24 E 545 533 12 - All C and D premises that were not Un- 51 28 23 - “broadly compliant” (those premises rated that satisfy the food safety Total 1266 1247 29 requirements on hygiene, and confidence in the business management.) at the last inspection will be inspected. No premises will be inspected by “other interventions” consecutively.

Category E premises are ‘inspected’ by questionnaire or telephone interview or walk-through inspection. This approach ensures that resources are targeted at high- risk premises.

Table: number of inspections due in 2018/2019

Risk Category Frequency of % to be Numbers of Inspection inspected inspections in (months) 2018/2019

A 6 100% 2

B 12 100% 35

C – broadly compliant 18 50% 61

C - not broadly 18 100% 11 compliant

D - broadly compliant 24 50% 93

D - not broadly 24 100% 3 compliant

E A programme of 100% 138 alternative enforcement strategies or interventions every 3 years

Un-rated Within 28 days 100% 51

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Ratemyplace/Food Hygiene Rating Scheme (FHRS)

The Council participates in the National Food Hygiene Rating scheme and ratings for businesses are published on the Food Standards Agency’s Website and links to this are provided from the authority’s web pages. Food safety inspection reports are routinely published on the “Rate my Place” website which runs in tandem to the national scheme.

In 2014/15 a Staffordshire and Shropshire Food Group inter-authority audit of our implementation of the food hygiene-rating scheme was carried out. The audit report said “ In summary, Stafford Borough Council has a well managed Food Safety function, running the Food Hygiene Rating Scheme in a professional manner in accordance with the ‘Brand Standard’. (Staffordshire and Shropshire Food Group Food Hygiene Rating Scheme Audit Report January 2015)

The Service is receiving an increasing number of requests for re-rating inspections and appeals against the food hygiene rating awarded as consumers become more aware of the scheme with local and national press and media coverage. It is likely that there will be legislation passed to make it mandatory for businesses to display their rating, this has already happened in Wales, Scotland and Northern Ireland.

At 1st April 2018 we had:

865 businesses with a rating of 5 – ‘very good’ 235 businesses with a rating of 4 – ‘good’ 100 businesses with a rating of 3 – ‘generally satisfactory’ 29 businesses with a rating of 2 – ‘improvement necessary’ 21 businesses with a rating of 1 – ‘major improvement necessary’ 3 businesses with a rating of 0 – ‘urgent improvement necessary’

Profile of food premises

The Stafford Borough Council area contains 1276 registered food premises as of 1st April 2018. This number fluctuates as new premises open and others cease trading. The register is updated regularly by reference to the local press, publications, social media, and information from officers within the wider Service.

The area contains one large manufacturer in Premier Brands and a number of large chilled and frozen food warehouse operators and 2 Motorway Service stations. Additionally there is a large hospital, 2 prisons, and a major Army base

This has generated an Type of business No. in Change inspection programme of category since 549 full inspections for in 2018/2019 2017/18 2018/19

Distributor 19 0 Food Manufacturer & Packers 42 -6 Primary Producer 7 +6 Restaurants etc. 933 +14 Retailer 265 +5 Import/Export 0 0

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There has been in an increase in the number of home caterers over the last few years. The majority of these are making and selling low risk foods – baking items and preserves but there are some who make and sell high-risk foods.

Food Premises Database

All food safety activity is recorded on the Service’s main computer. The accuracy of the premises database is achieved by, • Food premises registration applications, • Requests for advice on new business start-ups, • Local knowledge of officer, • Planning and Licensing Act applications, • Interrogation of local news papers, • Information from websites and social media sites.

Service requests

In addition to visits undertaken as part of the programmed inspection regime, inspections are also undertaken in respect of: - • Complaints regarding food business operations, • Enquiries and requests for advice from food business operations, • Investigation of unsatisfactory sampling results, • Transient stalls and mobiles, • New business operations, • Visits in connection with new or transfers of Liquor licences, • Planning applications.

The Food and Safety Team received 483 food related service requests. All complaints are investigated in accordance with the Food Safety Code of Practice and detailed guidance produced by the Food and Safety Team. Arrangements are in place with neighbouring authorities to take complaints and refer them on where Stafford Borough Council is not the appropriate enforcing authority.

Other demands on the service

During 2017/18 the Food and Safety Team also dealt with a wide range of requests for service. These included,

Request type No. Received

Infectious disease investigations 166

Zoonosis (Infectious disease of animals that can be transmitted to humans 96 e.g. Bovine Tuberculosis)

Alleged food poisoning 24

Planning Applications 40 Health and Safety at work 11 Licensing Service requests 10 Miscellaneous 166 Nuisance complaints – relating to food businesses 38

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Primary Authority

The Primary Authority scheme offers local authorities the opportunity to develop a constructive partnership with a business that can deliver reliable advice and coordinated and consistent enforcement for the business.

The Council currently has no formal Primary Authority agreements for food safety.

Originating Authority

This Authority is the Originating Authority for one large dried milk product producer and one large dairy. These businesses are well managed and problems are infrequent.

Advice to Business

Advice to businesses is provided on request, at no charge, within a short response time. The authority is keen to work with prospective new businesses to ensure compliance with legislation and the use of best practice at the earliest possible stage. The authority promotes the work of the Local Enterprise Partnership (LEP).

Planning applications relating to food businesses are examined and consultative advice is given to the Council’s Planning Service and to developers if appropriate. In addition, the planning application process includes a pre-registration process to ensure that all applications have all the necessary food hygiene detail. This process enables a quicker determination of the application. It also allows the Food and Safety Team to have early notification of proposed food businesses.

Food Sampling

Food sampling is an important part of surveillance, intelligence corroboration, enforcement and verification for businesses.

Our sampling priorities reflect national and local priorities. In addition, the Food and Safety Team co- operates with Public Health England, FSA and Staffordshire and Shropshire Chief EHO Food Safety Liaison Group programmes and participate in sampling studies when requested or as appropriate. The Service’s sampling programme also provides for routine food sampling from all the major food manufacturers in the Borough and premises approved under EU legislation. The Food and Safety Team uses the Public Health England Laboratory at Colindale for microbiological samples, which is accredited under the United Kingdom Accreditation Services (UKAS).

During 2017/18, 51 food samples and environmental swabs were taken. Of these 3 samples were found to be unsatisfactory. Sampling visits are not usually pre-arranged but businesses are informed of the results. Where unsatisfactory results are received, appropriate follow up action is taken.

In 2017/18 the samples taken were: • Salad products, • High Risk/ high volume foods produced in the borough, • Resampling of cooked meat and cheese, • Fish, • Ready meals, • Approved premises dairy (milk, cream, ice cream) and meat products, • Vegetables, • Foods sampled as an alternative intervention at compliant businesses.

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Over the next 3 years we will consult with businesses and consumers more to help shape our sampling programme to take account of their priorities and concerns.

Food Safety incidents

Food Incidents and Alerts are dealt with in accordance with the FSA Code of Practice. The Food and Safety Team is linked to the EHCnet and all EHO’s subscribe to the email alert system to maintain a response outside normal working hours.

Freedom of Information

The Food and Safety Team responds to approximately 6 requests per year. All of the requests have been for copies of the food register or last inspection reports for premises. These requests are now referred directly to the ratemyplace or Food Standards Agency websites, or they are informed that there is a charge for the food register.

Food Safety and Health Promotion

Project work on aspects of food, nutrition and health to contribute towards public health objectives have been undertaken with the Health and Wellbeing Team and this will continue. Talks are also given to business groups and social groups in the Borough.

Control and Investigation of Outbreaks and food related Infectious Disease

The Food and Safety Team operates its infectious disease investigation policy in accordance with the protocol that has been agreed between the Staffordshire and Shropshire Chief Environmental Health Officers’ Food Group and Public Health England. This document was reviewed in 2014 and reprinted.

During 2017/18 the Food and Safety Team received 165 notifications of food poisoning. The highest proportion of notifications received related to Campylobacter and work continues nationally and locally to reduce the incidence of Campylobacter. During 2017/18 no major outbreaks occurred.

The Food and Safety Team has close links with the Consultant in Communicable Disease Control (CCDC) employed by Public Health England (PHE). Co-ordination meetings between PHE and the local authorities take place 4 times a year. Officers also attend PHE seminars, symposiums and other training events on public health issues.

In the event of a major outbreak the Borough Council/PHE Outbreak Control Plan will be activated. Senior managers provide out of hours contact.

Community Cohesion

There is a small ethnic minority population (2.6%) within the Borough; no significant food safety or integration issues arise from this section of the community, who are well integrated. However, the Council needs to be aware of the issues, particularly with regard to migrant workers, and to monitor to the extent that any issues that do arise can be dealt with appropriately.

Safer Food Better Business packs are available and provided in various languages. Whilst the area has a significant proportion of restaurants, takeaways and general stores operated by proprietors from the ethnic minorities, language difficulties are not a significant problem.

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Liaison with other organisations

A strong commitment to partnership working and liaison with other enforcers and other local authorities exists. Resilience arrangements exist with neighbouring authorities to ensure that county wide or serious incidents can be appropriately resourced. We will continue to strengthen our links with Public Health England and Staffordshire County Council Trading Standards and look at opportunities for database and information sharing

The Food and Safety Team is represented on the Staffordshire and Shropshire Food Safety Liaison Group.

In 2017/18 the Staffordshire and Shropshire Food Safety Liaison Group work programme included the following activities: • Annual Work Plan, • Intelligence Sharing, • Audits. e.g. recent Alternative interventions and Approved premises, • Benchmarking, • Enforcement Strategies, • Organising relevant training based on needs.

CHAPTER 3 - PERFORMANCE MANAGEMENT

Indicators

The Council has set the following indicators in the Corporate Business Plan:

• LI22 % of businesses (broadly) compliant with legislation under the food hygiene rating system – target 90%

With the following additional narratives:

2.9.1 to work towards all businesses being compliant with environmental regulations;

2.9.2 Support Town Centre Partnership and Pub Watches and Traders Forum to keep businesses informed of relevant legislation and to assist businesses to comply.

These performance figures are reported quarterly to the Community Wellbeing Scrutiny Committee.

A number of team indicators have also been set: Number of food premises inspected A+B; Number of food premises inspected C+D; Number of food premises inspected.

Monthly reports on performance and other work related to food safety are prepared for the Customer Services Group Manager.

Quality Assessment

In order to ensure the quality of the service provided by the Food and Safety Team a range of quality control measures are used. They include- • Accompanied visits, • Premise file audits, • Team meetings, 15 74 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

• Monitoring the service of and auditing Hygiene Improvement Notices, • Discussions on particular cases, particularly those involving formal action, • Participation in any Staffordshire consistency exercises, • Audit of complaints about food premises investigations, • Audit of unsatisfactory food sample follow-ups, • Inter-authority audits.

Resources for 2018/2019

The Council has set a budget for the work of the Food Safety function:

Expenditure Total Budget 2018-2019 (£)

Employee costs 208,580

Supplies and services (Inc. sampling) 11,620

Income (2,500) Total 217,700

The introduction of any further legislation will require a review of the Food and Safety Team’s priorities if further or new work is imposed.

Staffing allocation

The Food and Safety Team consists of 3 officers and 1 trainee officer, led by a Regulatory Services Manager. Taking into account the services provided by the Food and Safety Team it is estimated that 2.6 FTE will be dedicated to Food Safety during the year.

The level of resources is sufficient to carry out all inspections, respond to all service requests and to carry out the 2018/2019 Action plan.

Staff Development Plan

Staff development and training needs are identified during the annual performance development reviews, which are undertaken with all staff. In addition the annual service planning process is also used to identify training and development needs of staff to ensure that they are equipped with the skills necessary to support the planned work of the Team. These requirements are then compiled in individual staff development plans. The training needs identified through this process are co-ordinated by the Human Resources.

Through these processes core competency needs of staff are maintained.

The Food and Safety Team is committed to ensuring that all staff receives suitable and appropriate training. Continuous professional development (CPD) is a requirement for all Operations staff. The Technical Support Team records all staff training.

ISO9001: 2015

The Food and Safety Team as part of Operations have retained its accreditation in 2017/2018.

16 75 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

Computer System

Civica APP provides the main computer system used by Operations. Full integration has been developed between the Call Centre software and the APP.

Further work has been undertaken to introduce a remote working solutions through an APP called My Council Services (MCS) in order to assist officers in fieldwork. The use of the Council’s mobile App is used by all Officers, particularly to update the food premises database and receive service requests.

CHAPTER 4 – REVIEW OF THE WORK PROGRAMME

Review against the Service Plan

The process of review will be commenced in April each year by the Regulatory Services Manager and an Annual Report produced, having regard to:

• Performance over the previous 12 months; • Resources available over the previous 12 months; • The Framework Agreement on Authority Food Law Enforcement; • Guidance from the Food Standards Agency; • Results of external audits and peer reviews; • Examples of best practice observed elsewhere; • Responses to customer satisfaction surveys; • Consultation with local businesses and the community; • Observations from Councillors; • Observations from Team members; • Any Regulatory Services Review.

Identification of Variation from the Service Plan

Quarterly reports on performance against targets will be made to the Cabinet Member and the Community Wellbeing Scrutiny Committee, when any variances against this Service Plan, including resource implications, will be addressed.

Details of variation from the Food Law Enforcement Service Plan will be included in the Annual report referred to above.

Areas of Improvement

These will be identified in the review of performance against the previous years’ service plan, which will be reported to members.

CHAPTER 5 - WORK PROGRAMME for 2015/16

Work Plan

Annex 2 sets out the key service tasks for 2018/19.

In addition, the following can be considered as our immediate and long term plans:

Immediate plans 17 76 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

• To meet the FSA targets for the inspection of food premises and to meet the Council’s performance targets; • To review the Food and Safety Team procedures in line with FSA guidance on inspections; to ensure that there is a consistency in relation to “other interventions”; • To provide appropriate training to enable all staff to deliver a first class service; • To address the requirements of the Council’s Health Strategy; • To look at mobile working solutions and the IT to enable this; • To consider and implement anticipated changes to Codes of Practice; • To consider and implement anticipated changes following the FSA’s review of the Regulation of Food (ROF). . Long-range plan • To develop service delivery in line with customer expectations; • To investigate alternative methods of delivery to ensure a value for money service is provided; • To make greater use of the Council’s website to promote the service and provide advice and guidance to consumers and local businesses; • Provide the appropriate training to staff to reflect changes in food safety legislation or commercial methods of operation to ensure staff are able to meet the challenges of delivering a modern and effective food safety service.

Chapter 6 - Conclusion

The Service Plan has been written to achieve the following:

• Identify changes to the service; • Reflect on developments that will take place during the year; • Identify the links between health; and food safety; • Sets out the objectives for the coming year.

18 77 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

Appendix 1:

Customer Services Group Structure and Staffing

19 78 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

Appendix 2:

Action Plan 2018/2019

Ref. Achievement/Improvement Date to be Lead Performance completed, officer Measure achieved, presented

FS1 Officers to undertake relevant Food March 2019 Regulatory All Regulatory Safety training, in order to maintain Services Services Team staff competency Manager complete relevant training requirements

FS2 Review the operation of the functions Quarterly Regulatory Review completed within the team to ensure effective use Services of resources Manager

FS3 Continue links with business support March 2019 Regulatory Number of organisations across SBC. E.g. Services businesses advised Staffordshire and Stoke-on-Trent LEP, Manager Chamber of Commerce, Town Centre Partnership. Support for new food and drink businesses Work with relevant business support to ensure regulatory organisations to generate business compliance. growth

• Support for new food and drink business to ensure regulatory compliance • Continuing support for existing businesses to ensure regulatory compliance. FS4 Produce a 3 year Service Plan for the November Customer Report produced Food Safety Function 2018 Services Group Manager

FS5 Produce an Annual Action Plan for the April 2018 Customer Report produced Food Safety Service Plan Services Group Manager

FS6 Produce an Annual Report for the April 2018 Customer Report produced Food Safety Function for 2017/2018 Services Group Manager

FS7 Website for Food Safety updated to March Regulatory Reduction in “phone ensure accurate and as much self- 2019 Services through” from Contact service as possible. Manager Centre

20 79 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

Review the information provided on the Ratemyplace site.

FS8 Food premises register in APP/Flare Quarterly Regulatory Number of new to be updated to improve data on Reports Services premises on number of premises; risk rating and Manager database business use. Number of premises Use of greater intelligence removed from Quality procedure reviewed database Number of premises where details changed

FS9 Review/report – in addition to the Monthly Regulatory Reports produced LAEMS returns, run monthly/quarterly Services reports on complaints/service requests Manager by type, number of improvement notices, accidents reported and/or investigated, update on project work, etc., to be reviewed at 1:1’s, PDR’s and which will ultimately feed into the Food Safety annual report presented to MT and Scrutiny Committee. FS10 Premises inspections. Quarterly Regulatory % of interventions report Services carried out Ensure an appropriate intervention at Manager all premises that fall due for inspection during the year • Category A • Category B • Category C • Category D • Category E Review the present inspection/intervention programme and recommend changes to ensure resources are targeted effectively.

FS11 Annual inspection of approved food Quarterly Regulatory % of interventions premises report Services carried out Manager

FS12 Sampling Programme carried out Quarterly Regulatory Number of samples taken report Services Manager % of samples that are satisfactory

21 80 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

FS14 Review Food Safety Procedures for December Regulatory procedures in place ISO9001: 205 2018 Services ISO9001: 2015 Manager accreditation retained

FS15 Ensure that all markets, festivals, and June 2018 – Regulatory Ensure compliance shows involving the sale of food held November Services within the Borough are visited 2018 Manager Festivals and Shows – Cheese and Ale Festival County Show Stone Food and Drink

FS16 Undertake food safety audits of the December Customer Audits undertaken team: 2018 Services and action plans Group produced CIEH inter-authority audit Manager Internal audit

FS17 Food Fraud – to continue to monitor September Helga Detection of any 2015 Gray issues

22 81 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

Appendix 3:

Annual Food Safety Report 2017/2018

Operations Annual Food Safety Report 2017/18

23 82 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

FOOD SAFETY SERVICE PLAN

Stafford Borough Council’s Food Safety Service plan 2015-18 was presented at, and agreed by the Council’s Cabinet Member for Environment and Health and endorsed by Scrutiny Committee in October 2015. The four-year plan gives clear details of the services to be provided and how they will be carried out in the coming years. The plan also demonstrates how the Food and Safety Team contributes to, and supports, others in delivering Corporate Objectives to the Community as a whole.

Each year the Scrutiny Committee receives an annual report on the proceeding year’s food safety activity, and an action plan for the present financial year.

ENFORCEMENT

• 49 Hygiene Improvement Notices served on 16 different businesses (all catering premises). All Notices complied with and checked/audited prior and post-Service ensuring internal consistency and fairness to businesses. • 1 voluntary closure of a food business accepted. • 1 simple caution administered to a food business operator. • 2 food businesses prosecuted. • Enforcement Policy – adopted by the Council in February 2016 has been reviewed, updated and deemed still fit for purpose. Published on the Council’s website.

Actions taken 2 prosecutions taken Case 1 –

Stafford Borough Council v BPP Enterprise Ltd (Stafford Chippy), 52 Foregate Street, Stafford ST16 2PJ BPP Enterprise Ltd trading as Stafford Chippy pleaded guilty to 2 offences under The Food Safety and Hygiene (England) Regulations 2013. At Newcastle Magistrates, on the 5th June 2017 they were fined £800, ordered to pay costs of £1,673.88 and a victim surcharge of £80.

The offences were, failure to ensure that at all stages of production, processing and distribution, food was protected against any contamination likely to render the food unfit for human consumption, injurious to health or contaminated in such a way that it would be unreasonable to expect it to be consumed in that state and failure to ensure that adequate procedures are to be in place to control pests.

24 83

Stafford13 Borough Council’s Food Safety Service Plan 2018/21 Case 2 –

Stafford Borough Council v Ms Jacqueline Hall, Airfield Café/ Shop Ltd, Hixon Industrial Estate, Hixon

Ms Hall pleaded guilty to 3 offences under The Food Safety and Hygiene (England) Regulations 2013 in front of Magistrates at North Staffordshire Justice Centre on 26th June 2017. The offences were failing to keep food premises clean, failing to keep equipment that comes into contact with food clean, and failure to have a food safety management system in place. Ms Hall was fined £300 for each offence, a victim surcharge of £30, and costs of £1000 were awarded to the Council.

The food business had a poor history of compliance and the offences related to a visit made by Helga in September 2016 as a result of a complaint from a customer who was concerned over cleanliness at the premises

1 voluntary closure and simple caution issued

Poor staff management and operational practices had been found at a small local supermarket in the Borough, resulting in a large quantity of home cooked meats, cheese and raw meats being disposed of under the supervision of the Environmental Health Officers because they were found to be unfit for human consumption or beyond their ‘use- by’ date.

A simple caution is a formal warning that may be given to persons aged 18 or over who admit to committing an offence. The simple caution scheme is designed to provide a means of dealing with low-level, mainly first-time, offending without a prosecution.

A record is kept of the individual’s criminal conduct for possible reference in future criminal proceedings or in criminal record or other similar checks.

QUALITY

ISO 9001 Quality Procedures The Food Safety Service was awarded ISO 9001 accreditation again in September 2017. All written food procedures were audited to ensure the delivery of a quality service, with consistency and fairness to businesses.

There has been a continuation of internal quality monitoring by the Customer Services Group Manager to ensure procedures remain up to date. A further external audit will take place in September 2018 to maintain accreditation.

25 84 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

Customer Service Excellence

The Food Safety Service as part of the wider Operations Service maintained its accreditation, which assess the quality of the customer service given by the officers. The Service is fully compliant with all 57 criteria in the standard.

Inter-Authority Auditing

A programme of inter-authority auditing has been developed and is part of the Central England Food Liaison Group North work programme. The programme aims to ensure a consistent approach to food enforcement between local authorities and to provide an opportunity for peer review and shared learning. The team were preparing for an imminent audit from officers of Cannock Chase DC on how it carried out the inspections of Approved Premises, and the way “alternative inspections” are carried out. Officers from Stafford BC were assigned to carry out the same audit of South Staffordshire DC.

Competency Framework

In accordance with the Food Law Code of Practice (England) 2015 and the Food Law Practice Guidance (October 2015), Competent Authorities now need to satisfy themselves that officers can provide demonstrable evidence that they meet the competency requirements set out in these documents.

Officers have completed the Authorised Officer and Lead Officer frameworks and training needs have been incorporated into training plans.

SAMPLING

• We took 51 food and environmental samples in 2017/18. Of these, 3 were found to be unsatisfactory. The types of food sampled included: • Salad products • High Risk/ high volume foods produced in the borough • Resampling of cooked meat and cheese • Fish • Ready meals • Approved premises dairy (milk, cream, ice cream) and meat products • Vegetables • Foods sampled as an alternative intervention at compliant businesses

All officers are now fully using UKFSS (UK Food Surveillance (System) and entering their own samples onto the system after attending a training course. This has enabled more flexibility.

We have continued to use sampling as an alternative food hygiene intervention at compliant businesses.

Following reconfiguration of PHE (Public Health England), the PHE food, water and environmental laboratory we use in Birmingham closed at the end of 2016. Our samples are now tested at one of the three remaining PHE labs in Collindale, London.

26 85 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

INSPECTIONS

• We carried out 888 food inspections: . Programmed inspections 631, Re-visits 57, advisory visits 29, risk assessments 26. . Others: 145 planning, sampling, licensing.

• We continue to e-mail inspection letters and reports where possible to reduce cost and where appropriate we are completing IROV’s (instant reports of visit) at some businesses to reduce administration time.

The Food Safety Service also concentrated on inspecting mobile/market stalls on the highway and at shows, e.g. County Show, Farmers’ Markets, Street Markets.

FOOD – RELATED SERVICE REQUESTS: 483 including:

• alleged food poisoning 24 • food premises complaint 40 • food legislation enquiries 90 • new food business registration enquiries 185 • requests from businesses for health export certificates 56 • other 88

INFECTIOUS DISEASES

We received 165 notifications including:

• Campylobacter: 137 • Salmonella: 11 • Cryptosporidium: 10 • Viral Hepatitis: 2 • E.coli 0157 : 1 • Giardia: 2 • Cyclospora: 2

27 86 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

NEW FOOD BUSINESS REGISTRATIONS • In 2017/18 we received 111 new food business registrations. • We provided food safety advice and assistance for all the new food businesses in the new Riverside shopping centre and food units within the Waterfront car park.

• Identifying new businesses and updating our database has again been a priority in 2017/18 for the Group and will continue. • Officers have used the mobile app to enable food business registrations to be completed and updated on site.

CORPORATE SUPPORT We have provided food safety advice and support for the indoor and outdoor markets and events such as the Cheese and Ale festival, Stafford Food Festival, Grub Club and Shakespeare at the Castle.

FOOD HYGIENE RATING SCHEME

At the end of 2017/18 we had 1253 businesses with a food hygiene rating and 96% of these with a rating of 3 (generally satisfactory) or better.

Food Hygiene Rating 0 1 2 3 4 5

Number of 3 21 29 100 235 865 businesses

• We introduced a charge for formal re-rating requests in 2017/18

Press releases and tweets focussed on highly relevant events and festivals such as Christmas, Fathers’ Day, Valentine’s Day and Mothers’ day.

28 87 Stafford13 Borough Council’s Food Safety Service Plan 2018/21

Allergens

In November 2017 we held an Allergens forum at the Gatehouse Theatre for food business to continue to provide advice and information on this important subject. The forum was well attended and provided advice, information and checklists for the food business owners.

29 88 V1 09/10/19 15:39

ITEM NO 7(c) ITEM NO 7(c)

Report of: Regulatory Services Manager Contact Officer: Lisa Harvey Telephone No: 01785 619199 Ward Interest: Nil Report Track: Comm Wellbeing 14/11/19 (Only)

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Health and Safety Annual Report 2018 - 2019

1 Purpose of Report

1.1 To provide the committee with the Health and Safety Annual Report 2018 - 2019 to be noted by the Committee.

2 Recommendation

2.1 That the Health and Safety Annual Report 2018 - 2019 be noted.

3 Key Issues and Reasons for Recommendation

3.1 The working environment should give protection from disease or infirmity, and there should be a sense of wellbeing where everyone is safe from accident or injury. The aim of the Council is to ensure that ‘so far as is reasonable practicable’ the health and safety of those who live, visit and work within the Borough is not adversely affected by the work or activities undertaken by any employer, employee or self-employed persons.

3.2 The Health and Safety Executive (HSE) requires that all Local Authorities adopt an annual service plan which is approved by elected members. This annual report will meet that requirement.

4 Relationship to Corporate Priorities

4.1 The Health and Safety Annual Report 2018 - 2019 is relevant in helping to achieve Corporate Business Objective 2:

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5 Report Detail

5.1 The HSE requires that all Local Authorities adopt a service plan covering the health and safety work undertaken by the Authority. The Service Plan is based on the HSE guidance to Local Authorities under section 18 of the Health and Safety at Work etc. Act 1974 which sets out minimum standards for regulatory activities, priorities and planning.

5.2 Annual reports looking back at the previous 12 months of service provision will be produced and will inform the Action Plan for the following year. This Health and Safety Annual Report and Action Plan details key health and safety service delivery for the following 12 months.

5.3 A copy of the Service Plan for 2018 - 2021, the Health and Safety Annual Report for 2018 - 2019 and the Action Plan for 2019/2020 is attached in the APPENDIX.

6 Implications

6.1 Financial Costs are contained within existing budgetary provision. Legal None Human Resources None Human Rights Act None Data Protection None Risk Management None

Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation.

Previous Consideration - Nil

Background Papers - File available in Operations

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APPENDIX

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Annual Health and Safety Report 2018 - 2019

Operations

Annual Health and Safety Report

2018/2019

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Stafford Borough Council’s Health and Safety Service Plan 2018 – 2021 was presented at and agreed by the Community Wellbeing Scrutiny Committee in November 2018.

The plan gives clear details of the services to be provided and how they will be carried out in the coming years.

The plan also demonstrates how the Regulatory Services Team contributes to, and supports others, in delivering Corporate Objectives to the local community.

Each year the Community Wellbeing Scrutiny Committee receives an annual report on the preceding year’s health and safety activity along with an action plan for the present financial year.

OVERVIEW

The Health and Safety function is delivered by the Regulatory Services Team. There are currently 1.2 professional Full Time Equivalent posts delivering this service.

The table below gives a brief overview of the known establishments in the Borough and the actions taken by the Regulatory Services Team over the last 12 months.

Total number Number of Number of Number of of known inspections service requests accidents establishments undertaken⃰ received reported

1,940 67 50 117

⃰ N.B Inspections have previously been carried out in 1470 of these premises and a risk rating assigned to them in accordance with guidance issued by the Health and Safety Executive. Although records indicate that a significant proportion of premises have been inspected it is recognised that a proportion of these will have changed hands since many of the inspections were carried out more than ten years ago. With only limited resources available only the information currently held on the LA database is used. However, in order to improve the information held the Team continues to use local information sources with a view to identifying new premises for which the authority may have enforcement responsibility.

ENFORCEMENT

2 Prohibition Notices were served on 2 businesses.

INSPECTIONS

The Team carried out health and safety interventions which consisted of:

• 44 proactive inspections • 9 other visits/face to face contacts • 14 other contacts/interventions • 1 revisit

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• 6 visits to investigate health and safety related incidents • 18 visits to investigate health and safety related complaints

SERVICE REQUESTS

The Team received 50 service requests including:

• 30 health and safety complaints • 16 premises safety complaints • 3 defective lift reports • 1 asbestos general enquiry

TOPIC BASED INTERVENTIONS

Each year topic based intervention projects will be incorporated into the annual work plan. The topics will be selected using the information and intelligence gathering being undertaken. Using this information we will discuss priorities with our partners and then evaluate potential projects against the needs of the community and the risks involved.

For 2018/2019 the following projects were delivered:

Firework Safety - incorporating multi agency Safety Advisory Groups. Major events – incorporating the multi-agency Safety Advisory Groups and the local Licensing Responsible Bodies Tattooing/Skin Piercing activities – the Tattoo Hygiene Rating Scheme was used to highlight to customers the standards within businesses Animal Licensing – In October 2018 the law changed regarding licenses to keep, breed and show animals. More in depth inspections of these premises were undertaken and a star rating awarded based on the standards found.

Officer Competency and Continuing Professional Development

The Service ensures that the necessary training is given to officers to enable them to carry out their duties competently.

Officers have completed the required number of Continuing Professional Development hours and future training needs have been incorporated into training plans.

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ACTION PLAN 2019/2020

Ref. Achievement/Improvement Date to be Lead Performance completed Officer Measure HS1 Officers to undertake relevant March 2020 Regulatory All Regulatory health and safety training in Services Services Team order to maintain competency Manager members to complete relevant training requirements HS2 Review the operation of the Quarterly Regulatory Reviews completed functions within the team to Services ensure effective use of Manager resources HS3 Produce an Annual Report for April 2019 Regulatory Report produced the Health and Safety function Services for 2018/2019 Manager HS4 Produce an Annual Action April 2019 Regulatory Report produced Plan for the Health and Safety Services function Manager HS5 Premises inspections. Quarterly Regulatory % of interventions report Services carried out Ensure an appropriate Manager intervention at all premises that fall due for inspection during the year

Review the present inspection programme and recommend changes to ensure resources are targeted effectively HS6 Website for Health and Safety March 2020 Regulatory Reduction in functions updated to ensure Services ‘phone through’ accurate information and as Manager from Contact much self-service as possible Centre HS7 Health and safety premises Quarterly Regulatory Number of new register in Flare to be updated reports Services premises on to improve data on number of Manager database premises; risk rating and business use. Number of premises removed Use of local intelligence. from database

Number of premises where details changed HS8 Undertake topic based March 2020 Regulatory Number of topic interventions once these have Services based interventions been identified Manager achieved

94 Stafford Borough Council’s 3 Year Health and Safety Service Plan 2018/21

Health and Safety Service Plan 2018 - 2021

Drawn up in accordance with the Health and Safety Executive’s Guidance issued under Section 18 of Health and Safety at Work etc Act 1974 1

95 Stafford Borough Council’s 3 Year Health and Safety Service Plan 2018/21

Foreword by Councillor Frank Finlay, Cabinet Member for Environment and Health

This 3-year Service Plan has been produced in order to give clear details of the actions to be provided, and how they will be carried out in the coming years. It also shows how the Regulatory Services Team of Operations contributes to and supports others in delivering Corporate Business Objectives to the Community as a whole.

The Regulatory Services Team supports Stafford Borough Council’s (SBC’s) priority areas of the Corporate Business Plan. To achieve this it ensures businesses meet legal requirements and raise standards to provide safer workplaces. Improved standards also help businesses to become more prosperous, which can benefit the whole community.

This Service plan will contribute to the protection of the community by the use of regulatory powers, sometimes in partnership with other agencies, through a combination of different interventions. There will be occasions where officers will take enforcement action, and formal action to ensure compliance with regulations. In all cases these will be applied sensibly, proportionately and using risk based and intelligence led action.

The team having gained the Customer Service Excellence Award in previous years and also has accreditation to ISO9001: 2015 standard. It also has received recognition from the Federation of Small Business for its work in helping and supporting local small business sector through its work with the Town Centre Partnership is well placed to deliver this Service Plan. As well as enforcement, the expertise within the team will be used to support and advise local businesses to help them become fully compliant with relevant legislation. Businesses will be provided with information on best practice and innovative solutions to problems they encounter. Improved standards will help businesses to gain a competitive edge and therefore to become more prosperous, which will benefit the community as a whole.

There will be a focus on outcomes, not numbers. These are the outcomes that help deliver the Council’s and businesses’ ambitions and aspirations. By doing this the contribution will be more visible, valid, valued and relevant.

Health and wellbeing of employees, visitors and residents has been factored into our plans to help people lead healthier lives. The aims and objectives of the Health and Safety Service Plan, contribute significantly to the health agenda and the Marmot Policy Review Objectives of ‘strengthening the role and impact of ill-health prevention’ and to ‘create and develop healthy and sustainable places and communities’.

A number of planned projects will focus on the areas of concern within work sectors. Our immediate work is to address concerns in the following areas:

• Firework Safety, • Beauty industry investigating the possible hazards associated with their use, including Tattooists, and Tanning Centres, • Safety at large events.

96 Stafford Borough Council’s 3 Year Health and Safety Service Plan 2018/21

The team will also have to react to unforeseen events that occur throughout the year such as accidents, dangerous occurrences and service requests, which impact upon the resource available for programmed work. They are tasked with the additional duty of responding to and supporting other Staffordshire Local Authorities and the Health and Safety Executive (HSE) during catastrophes and other major incidence by carrying out investigations and effective enforcement.

Locally, the next 3 years will see a reversal in the decline of the numbers of Health and Safety interventions that have taken place in recent years. It is important that the Council is aware of the potential risks that may present themselves in the workplace, and then takes the necessary action to reduce them in order to protect employers in particular and the community in general.

Therefore in the next 3 years there will be an increase in information and intelligence gathering by the Service, in order to identify more accurately the needs of the community and the risks that are associated with work activities. This will almost certainly lead to an increase in targeted interventions and project work involving different work sectors. The improvement of the database, and hence more accurate risk assessments will form the mainstay of health and safety work undertaken.

TUTORY HEALTH AND SAFETY SERVICE PLAN FOR HEALTH

97 Stafford Borough Council’s 3 Year Health and Safety Service Plan 2018/21

CONTENTS

INTRODUCTION 5 SECTION 1: SERVICE AIMS AND OBJECTIVES 6 SECTION 2: BACKGROUND 6 3.1 Organisational Structure 6 3.2 Scope of the Health and Safety Service 7 3.3 Demands on the Service 8 3.4 Proactive Planned Interventions Programme 8 3.5 Topic Based Interventions Work Plan 10 3.6 Service hours 12 3.7 Enforcement Policy 12 SECTION 3: SERVICE DELIVERY 13 4.1 Health and Safety interventions Programme 13 4 2 Revisits 15 4.3 Non-programmed Inspections 15 4.4 Health and Safety Related Complaints 15 4.5 Reports of Accidents Diseases and Dangerous Occurrences 15 4.6 Lead Authority Principles 15 4.7 Local Enterprise Partnership Regulatory Charter 15 4.8 Advice to Businesses 15 4.9 Liaison with other Organisations 15 4.10 New Public Health Agenda 16 SECTION 4: RESOURCES 16 5.1 Financial Allocation 16 5.2 Staffing Allocation 16 5.3 Staff Development Plan 17 5.4 Section 18 Compliance 17 5.5 Regulators’ Development Needs Analysis 17 SECTION 5: QUALITY ASSESSMENT 18 6.1 Assessing Levels of Quality 18 SECTION 6: REVIEW 19 7.1 Review against the Service Plan 19 7.2 Identification of any Variation from the Service Plan 19 7.3 Areas of Improvement 19 7.4 Enforcement Policy and Practices 19 7.5 Managed Work Programme and Service Plans 19 7.6 Training and Competence 19 7.7 Investigations and Accidents, Complaints etc 20 7.8 Maintain an accurate database 20 SECTION 7: TARGET/STANDARDS 20 8.1 Targets and standards applied 20 Appendix 1 Structure diagram of Regulatory services 22 Appendix 2 Action Plan 2018/2019 23 Appendix 3 Annual Report 2017/2018 24

98 Stafford Borough Council’s 3 Year Health and Safety Service Plan 2018/21

1. INTRODUCTION

1.1 This is Stafford Borough Council’s 3-year Health and Safety Service Plan 2018/21 dedicated to the health and safety enforcement function. It covers all elements of health and safety relating to premises and functions falling within this local authority’s remit for health and safety enforcement (refer to the Health and Safety (Enforcing Authority) Regulations 1998, Operational Guidance - Health and Safety (Enforcing Authority) Regulations 1998– ( see http://www.hse.gov.uk/foi/internalops/og/og-00073.htm) and Local Authority Circular 23-15 (see http://www.hse.gov.uk/lau/lacs/23-15.htm).

1.2 The 3-year Health and Safety Service Plan 2018/21 is an expression of this authority’s commitment to the development of the Health and Safety Service and is a requirement of the Health and Safety Executive (HSE) as the body that monitors and audits local authorities’ activities on health and safety enforcement.

1.3 The format and content of this Service plan incorporates mandatory guidance issued by the HSE under Section 18 of The Health and Safety at Work etc. Act1974. This section is the standard to which local authorities must reach in relation to priorities and planning.

1.4 The health and safety scene within the UK is rapidly changing to reduce the burdens on business and help the maintain competitiveness. In November 2011 the Government produced the Löfstedt Report entitled: ‘Reclaiming health and safety for all: An independent review of health and safety legislation’. The report paved the way for changes to be made to the delivery of health and safety enforcement.

1.5 It remains a key priority for the Government to ease the burden of bureaucracy on business as part of its goal of making Britain more growth focused. The Government is committed to continuing to transform the way in which it delivers regulation at the frontline and an important part of the deregulatory agenda is to change the culture of health and safety. However, the Government is committed to protecting people in the workplace and in society but, the focus of the health and safety regime will move to a lighter touch approach concentrating on higher risk industries and on tackling serious breaches of the rules.

1.5.1Significantly, there is a requirement for HSE and LAs to reduce the number of inspections carried out, but in turn; to have greater targeting where proactive inspections continue; and to increase information provision to small businesses in a form that is both accessible and relevant to their needs.

1.5.2 It is important to note that this does not translate into a requirement for less officers employed within local authorities, as although the number of inspections should reduce, this should be matched by a corresponding increase in health and safety intervention types carried out (as an alternative to inspections). It is the intention for more advice to be given to businesses in order to help them comply with legal requirements, and develop a competitive edge.

1.6 Local authorities under this new direction have been given a range of interventions they can use in managing risks within their communities. These are itemised under guidance given to local authorities and include innovative ways of working with businesses to assist them towards compliance. This includes; partnership working, motivation of senior managers in businesses, education and awareness and working with those who are at risk. The choice and use of these interventions is ultimately for local authorities to decide, however, they are expected to be targeted towards the areas of highest risk. Full inspections are now only reserved for the highest risk premises (category A).

1.6.1 As a consequence, authorities will now need to identify key areas for attention and this may be accomplished by: the use of local and national accident statistics and occurrences; identifying 5

99 Stafford Borough Council’s 3 Year Health and Safety Service Plan 2018/21

particular health risks across the Borough; using data from other similar/surrounding Boroughs to identify risk, and using local surveys.

1.6.2 Therefore in the next 3 years there will be an increase in information and intelligence gathering by this Service, in order to identify more accurately the needs of the community and the risks that are associated with work activities. This will almost certainly lead to an increase over previous years in targeted interventions and project work involving different work sectors. This type of work is already being undertaken at this authority and it will be developed further in 2018/19 and beyond to form the mainstay of health and safety work undertaken. It is important that the Service provides local reassurance, targeted on intelligence led, and risk-based interventions.

1.7 In 2017/18 the Council undertook 35 inspections and as well as carrying out special project interventions including safety at major events.

1.8 The Service provision has been shaped by the Operations Service having gained the Customer Service Excellence Award and ISO9001: 2015 accreditation.

1.9 In drawing up this document regard has been given to the Council’s corporate business objectives, which are contained in the Borough’s Corporate Business Plan.

SECTION 1: Links to Corporate Business Objectives

2.1 The following corporate business objective is relevant:

The Heath and Safety Service Plan helps to achieve Business Objective 2:

“To improve the quality of life of local people by providing a safe, clean, attractive place to live and work and encouraging people to be engaged in developing strong communities that promote health and wellbeing.”

There are 2 specific targets:

• LI24 % of programmed health and safety inspections of businesses carried out when due; and, • 2.9.1 To work towards all businesses being compliant with environmental regulations.

SECT SECTION 3: Background ION 3: BACKGROUND 3.1 Organisational Structure

3.1.1 A structure diagram for the Regulatory Services Team is attached as Appendix 1.

3.1.2 The Borough Council currently comprises 40 Councillors who are elected every 4 years. The make-up of the Council is 30 Conservative Councillors, 7 Labour Councillors and 3 Independent Councillors.

The Council has appointed a Leader, and 5 Cabinet members; each of the portfolio holders is a member of the Cabinet. The portfolio holder for Environment and Health is responsible for all health and safety functions. The Community Wellbeing Scrutiny Committee oversees decisions taken by the Cabinet member for Environment and Health.

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Seven Heads of Service, who together with the Chief Executive comprise the Corporate Leadership Team, manage the Council services. Responsibilities for the Health and Safety Service are through the Head of Operations.

3.1.6 The Operations service provides many services to both residents and businesses within the Stafford Borough Council area. The Regulatory Services Team is part of the Customer Services Group Services of the Operations service and is responsible for the health and safety function.

3.2 Scope of the Health and Safety Service

3.2.1 To carry out a risk based health and safety interventions programme having regard to Local Authority Circular LAC 67/2 (revision 4.1) (see http://www.hse.gov.uk/lau/lacs/67-2.htm).

3.2.2 To investigate and resolve complaints about breaches of health and safety legislation having regard to HSC’s guidance regarding ‘Incident selection criteria’ stipulated under HELA Circular LAC 22/13 (rev 1) (see http://www.hse.gov.uk/lau/lacs/22-13.htm).

3.2.3 To investigate and take appropriate action following receipt of a notification of reportable accidents, diseases or dangerous occurrences.

3.2.4 To investigate and take appropriate action following receipt of asbestos removal notifications and unsatisfactory lift inspection and pressure systems reports.

3.2.5 Attend premises where allocated to local authorities and perform interventions, inspections, special visits, and revisits in relation to results and other investigations.

3.2.6 Take informal or statutory action including notices, seizure, prohibition, prosecution or issuing simple cautions to secure compliance with the legislation having regard to the Service’s Enforcement Policy and Health and Safety Executive’s (HSE’s) guidance on the ‘choice of appropriate enforcement procedure’.

3.2.7 Maintain an accurate database of health and safety premises in the Borough (so far as is possible) and record information to enable the completion of the annual LAE1 return to the Health and Safety Executive’s (HSE) Local Authority Unit.

3.2.8 Receive and act upon all warnings sent by the HSE about dangerous practices or equipment as appropriate.

3.2.9 Provide advice and assistance to businesses and the public on health and safety issues.

3.2.10 Provide or arrange for the provision of health and safety training courses and one off courses designed for specifically targeted groups and promote both trade and public education of health and safety issues.

3.2.11 Comment on proposed health and safety legislation, codes of practice and other official documents as necessary and as requested.

3.2.12 To liaise with other organisations such as the Chartered Institute of Environmental Health, HSE, Staffordshire County Council, other Staffordshire and Shropshire Authorities, the Staffordshire 7

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and Shropshire Chief Officers Health and Safety Group and the Fire Authority to ensure a consistent approach to the enforcement of health and safety issues.

3.2.13 To advise and inform the Cabinet of Stafford Borough Council, and in particular the Cabinet Member for Environment and Health of all relevant health and safety related issues that have an effect on businesses in the Borough.

3.3 Demands on the Service

3.3.1 Demands on the Service include: - carrying out proactive inspections and interventions based on risk categorisation; carrying out health and safety projects targeting certain types of premises and activities for inspections and, responding to and investigating work related accidents and incidents. Planned interventions account for the major demand.

3.4 Proactive Planned Interventions Programme

3.4.1 There are currently 1940 known premises for which this Local Authority are responsible for enforcing health and safety legislation. The work involving greater intelligence and information gathering is likely to lead to an increase in the number of known premises. These premises can be categorised as follows: -

Type of premises Number

Retail shops 544 Warehouses 40 Offices 315 Catering Services 464 Hotels 22 Residential Accommodation 36 Leisure & Cultural Service 58 Consumer Services & other Services 209 Other Services 252 Total 1940

Figure 1.0: Number of premises in Borough by type

3.4.2 Inspections have been carried out in 1470 of the above-mentioned known premises and a risk rating has been assigned to them in accordance with the nationally recognised scheme. The remaining 470 premises do not require an intervention/inspection.

3.4.3 Although records indicate that this proportion of premises have been inspected, undoubtedly, a very high proportion of the premises will have changed hands since many of the inspections would have been carried out over ten or more years ago. With only limited resources available only the information currently held on the LA database may be used. There is no premises registration system within the UK to assist health and safety inspections, hence the authority receives no notification of businesses as they open or cease trading. The Health and Safety Executive are aware of this. However, in order to improve the information held –the authority continues to carry out extensive surveys in the Borough with a view to identifying previously unknown premises for local authority enforcement. The exercise will provide much needed information and enable many businesses to be visited which would otherwise have gone unrecognised and uninspected.

3.4.4 Under Local Authority Circular LAC 67/2 (rev 4.1) the joint HSE/LGG guidance requires LAs to use both national planning priority information and local information to determine the key causes of serious workplace accidents, injuries and ill-health, and to develop intervention plans targeted to

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poorly performing businesses. The nature of the intervention appropriate to particular premises will be primarily determined by the rating assigned to the premises. Under the guidance, if the premises has been rated as Category A then it will continue to receive a full programmed inspection. However, if the premises is rated as Category B (1 or 2) then it must receive an appropriate ‘intervention’ instead (this can include inspection). If the premise is rated as Category C then it should only receive reactive interventions (such as following up after a reported accident/incident/the sending of a questionnaire). Premises may only be rated during full inspections. LAs are directed to plan and target their health & safety interventions by considering the risks that they are trying to address and having regard to the range of interventions available, the risk profile of the business/sector, national information (accident statistics, national priorities, Primary/Lead Authority inspection plans) and local knowledge and priorities. Figure 2.0 below illustrates the appropriate interventions with regard to premises risk.

Category A Suitable for proactive inspection - Identify the risk and consider the use of all interventions to address

Category B Not suitable for proactive inspection - identify the risk and consider if it might be addressed using the remaining 12 interventions.

Category C Use reactive interventions only.

Cat B Figure 2.0 Appropriate interventions with regard to premises risk

The following numbers of premises currently have received risk ratings within the Borough: -

Risk rating No. of Premises in category each category

A 1 B1 33 B2 211 C 1164 TOTAL 1409

Figure 3.0 Present number of premises in each risk rating

3.4.5 The LAC states that; ‘It is important that LAs are able to justify any inspections they undertake and to conform to the general Hampton principle of; “no inspection should take place without a reason” - ‘it is no longer acceptable to target the inspection of a premises on health and safety grounds solely because:- another inspection is happening within the area or; an inspection is happening for another purpose or; there is no evidence or intelligence to suggest that there are significant risk factors present or; to undertake random checks on premises or new premises’. Inspections and interventions then will only therefore be carried out in relation to clear evidence of risk in each case. 3.4.6 Authorities are now required to consider the full range of interventions at their disposal for managing health & safety risks in their community, these are: -

Proactive interventions: 1. Partnership working

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2. Motivating senior managers 3. Supply chain 4. Design and supply 5. Sector and industry wide initiatives 6. Working with those at risk 7. Education and awareness 8. Inspection (restricted to category A premises only) 9. Intermediaries 10. Best practice 11. Recognising good performance

Reactive interventions: 1. Incident and ill-health investigation 2. Dealing with issues of concern that are raised and complaints

Annexe C to LAC 67/2 (rev 4.1) provides further detailed guidance on this range of interventions and is available at http://www.hse.gov.uk/lau/lacs/67-2-annexc.htm.

3.4.7 As a consequence of this new guidance this authority intends carrying out a mixture of inspections and interventions within premises where the greatest health and safety risk within the Borough has been identified. All Category A premises ‘due’ will receive a full inspection. All Category B1 premises will also receive an inspection, however a number of chosen interventions will form the basis of the remaining topic based interventions programme.

3.5 Topic Based Interventions Work Plan

3.5.1 Each year topic based intervention projects will be incorporated into the annual work plan. The topics will be selected using the improved information and intelligence gathering that we will be implementing. Taking this information, we will discuss priorities with our partners, and then evaluate a potential project against the needs of the community and the risk that is involved.

3.5.2 For 2018/2019 the following topic based intervention projects will be carried out:

1. Fireworks

Following the major firework incident in Stafford in October 2014, the Service in partnership with the other Licensing Responsible Bodies will be carrying out a fireworks project in the run up to 5th November 2018. This will include: Requiring organisers of large displays to provide Event Management Plans and risk assessments to the multi-agency Safety Advisory Group (SAG) which is lead by the Customer Services Group Manager. These will be evaluated and feedback given. It will allow the Agencies to gain information on fireworks suppliers, and provide a platform for intelligence sharing between partners.

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2. Major Events

Many major events take place in the Borough every year, and it is essential that the event organisers have properly considered all risks and put in appropriate measures to mitigate against the risk.

The Stafford Borough Safety Advisory Group consisting of all the local Licensing Responsible Bodies has identified a number of events where the Event Organiser has to submit their Event Management Plans and risk assessments, and then attend a meeting of the Group to be questioned on their plans.

The Agencies then attend the event and provide constructive comments to ensure the future running of the event can be potentially improved. Events that have been identified include: • Stafford Half marathon • Stafford 10K road race • Shakespeare at the Castle, • Ironman • Town Centre Cycle race • Christmas Lights switch on • Cheese and Ale festival • Stafford Food Festival • Stone food and Drink festival • Bonfire/firework displays.

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3. Tattooists

The ratings scheme continues to rule over tattoo parlours in Stafford Borough. Officers will be visiting tattoo premises and scoring them based on a number of categories such as hygiene, record keeping and infection control. The ratings will be from 1 – meaning very poor and could face enforcement action, up to 4 – which is very good. The project will also involve intelligence gathering of premises offering the service, visits to the premises, testing of equipment, issuing of advice and information to premises, intelligence sharing between partners, issuing educational advice to potential users.

4. Animal Licensing

In October 2018 the law regarding the performing, and licencing to breed, sell, or to provide boarding for animals will change. The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 will come into force which will require a more in- depth inspection of the premises to be licensed and a continuing inspection regime for those licensed. This will involve: intelligence gathering of premises offering the services, joint visit to the premises, testing of equipment, issuing of advice and information to premises, intelligence sharing between partners, issuing advice and information to potential users/buyers.

3.6 Service hours

3.6.1 The Service is based in the Civic Offices, Riverside, Stafford. The normal hours of service are 8.30 a.m. to 5.00 p.m. Monday to Thursday and 8.30am to 4.30pm on Friday. Where necessary arrangements are made to deliver the service outside of these hours (e.g. in the case of routine inspections to premises which are only open in the evenings). Formal arrangements exist to guarantee emergency cover out of normal hours in connection with the investigation of fatalities and serious incidents and disasters. Additionally, the Authority has a designated Director on Call. Senior Officers will also respond to the request for assistance from the Civil Contingencies Unit (CCU).

3.7 Enforcement Policy

3.8.1 This Service operates to the documented Enforcement Policy, which forms part of the Service’s specification The policy has been reviewed having regard to the Government’s ‘Enforcement Concordat’.

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SECTION 3: Service Delivery SECTION 4: SERVICE DELIVERY 4.1 Health and Safety Inspection Programme

4.1.1 The system by which premises are proactively inspected has been explained earlier along with the categories of premises to be inspected. The advice as to the appropriate form of local authority action is contained within HELA Circular LAC 67/1 (revision3).

4.1.2 All ‘A’ rated premises will be visited at least once every 12 months (this may be part of a programme directed approach or in accordance with any reactive work and the Incident Selection Criteria (LAC 22/13). If at an ‘A’ rated premises conditions have either deteriorated or not improved since the last visit, enforcement action will be strongly considered to achieve improvements in conditions and systems, thereby enabling the premises to be re-rated to a lower category.

4.1.3 If a premise that was previously rated ‘B1’ is re-rated as an ‘A’, the chosen intervention(s) will aim to reduce the risk profile of the business or duty holder. There is an expectation that enforcement action will be taken in these circumstances. It is not acceptable for a premise to be rated at a higher risk level with no relevant intervention-taking place before a revisit is made. This also applies if a premises moves from ‘B2’ to ‘B1’.

4.1.4 Although the guidance indicates that B1 rated premises need not be inspected (but receive an intervention) – as these are high-risk premises the Council will inspect these during the year to provide additional public protection.

4.1.5 During visits officers will also check that smoke free legislation is being complied with i.e. the display of appropriate signage and that smoking is not being allowed in public places and enclosed spaces. In addition, checks will be carried out in premises to ensure compliance with the Licensing Act 2003.

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Figure 3.0: Overview advice on local authority planning

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4.2 Revisits

4.2.1 It is estimated that of those premises which receive a proactive inspection approximately 10% will require revisits.

4.3 Non-programmed Inspections

4.3.1 It is estimated that there will be at least 190 non-programmed inspections for new premises to be carried out during 2018/19 and subsequent years. This includes food premises. These will be inspected but only where they are likely to present discernible risk relative to a judgment of their undertaking and activities beforehand. It is no longer an automatic that all new food premises will receive a full health and safety inspection at the same time as a food inspection (refer to 3.4.5) although officers may spot for general hazards.

4.4 Health and Safety Related Complaints

4.4.1 The Service seeks to investigate all health and safety related complaints within the target period.

4.5 Reports of Accidents Diseases and Dangerous Occurrences

4.5.1 Notifications of accidents, diseases and dangerous occurrences are all considered upon receipt as soon as is reasonably practicable. A decision as to whether a full investigation is required is then made in accordance with the ‘Incident Selection Criteria’ (to be found within LAC 22/13). It is estimated that there will be 160/170 such notifications during 2018/19 and subsequent years.

4.6 Lead Authority Principles (Primary Authority)

4.6.1 The Council does not have any Primary Authority Agreements.

4.7 Local Enterprise Partnership Regulatory Charter

4.7.1 The Service was a key player in the production of the Charter, and is a signatory.

4.8 Advice to Businesses

4.8.1 The Service encourages businesses to seek advice. It is preferable to resolve problems through co-operation at an early stage before the situation becomes serious, when formalised enforcement action may have to be considered. The Service would like to be perceived by businesses as supportive and helpful.

4.8.2 Advice is mainly delivered on a one-to-one basis whilst officers are carrying out inspections, interventions and other visits but may also be given via telephone calls, seminars, newsletters, leaflets, letters or telephone calls. Officers give advice in accordance with recognised guidance and codes of practice. Currently advice is given to the Stafford Town Centre Partnership.

4.9 Liaison with other Organisations

4.9.1 Arrangements are in place to ensure that enforcement action taken by the Service in the Stafford Borough is consistent with enforcement action carried out in the neighbouring local authorities. This is achieved by: - • Active support to the Staffordshire and Shropshire CIEH Chief Group, which includes regular Meetings and contact between authorities. • Partnership working with the Health and Safety Executive e.g. joint inspections. • Peer review bench marking exercises with other Staffordshire and Shropshire Local Authorities. 15

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• Regular discussions amongst officers in respect of HSE and HSC guidance. • Attending Chartered Institute of Environmental Health’s branch meetings, monitoring and responding to e-mail messages on the Environmental Health Computer Network (EHC Net). • Liaison as deemed necessary with Staffordshire County Council’s Trading Standards Service, and Staffordshire and Stoke-on-Trent Fire and Rescue Service.

4.10 Public Health Agenda

4.10.1 The work of Regulatory Services in enforcing the Health and Safety at Work Act has a direct input into the priorities of the public health agenda. In particular: • Workplace health initiatives, • Smoking, • Accidents, • Working time directive, • Noise at work.

SECTION 5: Resources

5.1 Financial Allocation

5.1.1 The financial allocation for 2018/19 is as follows: -

Supplies and Services £2630

Figure 5.0 Financial allocation

5.2 Staffing Allocation

5.2.1 There are five full time employed officers who as a part of their duties carryout health and safety interventions: - • Customer Services Group Manager • Regulatory Services Manager and • 3 District Environmental Health Officer • 1 Trainee Environmental Health Officer

Additionally, the officers can call on the support of technical officers from other parts of the Customer Services Group. A triage system has been developed in the Group where officers carrying out other regulatory functions will escalate a health and safety issue that they may observe to one of the EHO’s.

5.2.2 Officers in these posts are authorised to enforce health and safety legislation consistent with their qualifications in accordance with the health and safety statute in place.

5.2.3 In addition to health and safety work they form a team which carries out duties in respect of food safety, infectious disease control, environmental protection, licensing animal welfare and smoke free requirements etc.

4.2.4 In addition to the field staff officers above there is also an allocation for administration and senior management support.

4.2.6 The number of staff and financial allocation available at these levels are deemed adequate to carry out the health and safety function as required.

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5.3 Staff Development Plan

5.3.1 The Service ensures the necessary training is given to officers to enable them to carry out their duties competently. Annual appraisals of staff, during which training needs are assessed takes place.

5.3.2 In addition regular team meetings take place during which training needs are discussed. A representative from the Regulatory Services Team regularly attends the Staffordshire and Shropshire CIEH Chief Officers Group Meetings. These meetings provide a useful forum for identifying common training needs for health and safety enforcement officers throughout the county. Suitable low-cost courses are then organised to meet these needs. Internal training has proved to be a successful way of meeting training needs.

5.3.3 Currently the Environmental Health Officers in this team are voting members of the Chartered Institute of Environmental Health (CIEH). The Service supports officers wishing to obtain Corporate Membership of the CIEH by taking the Assessment of Professional Competence (APC).

5.3.4 All Environmental Health Officers that are members of the CIEH are required to undergo at least 20 hours of continuous professional development (CPD) per year. Officers wishing to maintain their chartered status must undergo at least 30 hours.

5.4 Section 18 Compliance

5.4.1 Both the Health and Safety Executive and Local Authorities have a duty to ‘make adequate arrangements for enforcement’ under Section 18 of the Health and Safety at Work Act. Local Authorities are required to perform this duty in accordance with mandatory guidance from Health and Safety Commission. To this end ‘Local Government Regulation’ has in partnership with the Health and Safety Commission produced a toolkit with which Local Authorities may assess their current level of service against a prescribed standard. This in turn enables an action plan to be produced in order to address any shortcomings identified and participate in a joint peer review process. The Borough completed this assessment in 2011/12 and received peer review upon it in 2011/12.

5.5 Regulators’ Development Needs Analysis RDNA

5.5.1 Under Section 18 every enforcing authority must: - (a) have a system to train, appoint, authorise, monitor and maintain a competent inspectorate, and (b) have a documented policy and procedures covering appointment, authorisation and competence.

5.5.2 To meet this standard the authority must put in to place systems for appointing and authorising suitably qualified inspectors under Section 19 HSWA; implementing standards of competence, and making arrangements so that competence levels may be maintained. This will require regular appropriate officer training.

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SECTION 5: Quality Assessment

6.1 Assessing Levels of Quality

6.1.1 In recognition of the need to provide an effective health and safety enforcement service to both the public and proprietors of businesses, various systems are in place or are being considered to ensure that the quality expected by service recipients and the Council is delivered.

6.1.2 The following systems assist in assessing and ensuring the correct level of quality is provided:- • Bench marking (peer review) exercises with other health and safety services in Staffordshire and Shropshire, • A small number of joint inspections with the health and safety enforcement officers’ line manager which provides an opportunity to assess the officers’ inspection techniques and to discuss the outcome, • Monitoring the quality of inspection reports and risk-rating, • A Section 18 assessment of the health and safety service, • Implementation of the RDNA tool for officer competencies, • Team meetings for sharing good practice and consistency, • Counter signing of formal enforcement notices prior to service, • Monitoring of copy letters which have been sent out by officers, • Development of an aide-memoir form, providing permanent record of the findings of each inspection, which can be monitored and discussed, • Customer satisfaction surveys, • Documentation of various procedures, • Peer reviews, • Training.

6.1.3 The Service has been awarded Customer Service Excellence.

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Section 6: Review

7.1 Review against the Service Plan

7.1.1 Under the current performance management framework service plans included a number of targets and performance indicators. During the course of the year the Environmental and Health Service formally monitors its performance against targets on a quarterly basis. Performance indicators in relation to the Health & Safety Service that are currently in the corporate performance management framework document, Performance Plus will be reported to members during that year. A review will be carried out in April 2019, April 2020 and April 2021 and be included in the Annual Reports

7.2 Identification of any Variation from the Service Plan

7.2.1 The performance levels for inspections during the period 2018/2021 will be reported at year end, as will the performance for subsequent years.

7.3 Areas of Improvement

7.3.1 Business proprietors’ opinion about the health and safety service will continue to be sought by customer satisfaction surveys. The service delivery will be reviewed in the light of this feedback.

7.3.2 The Service will continue to develop and review documented internal quality management system in respect of its core processes.

7.4 Enforcement Policy and Practices

7.4.1 The Council’s Enforcement Policy embraces the principles of the enforcement concordat. As a consequence the Service will: - • Continue to develop policies and procedures to compliment the enforcement policy and aid consistency. • Implement further systems for ensuring consistency between officers including: - i. Reviewing and developing checklists/aide memoirs for sector specific inspections, e.g.in relation to the various project areas identified. ii. Revisit premises that have been given deadlines for compliance, particularly if non- compliance would result in formal action such as a Health and Safety Improvement Notice/prosecution.

7.5 Managed Work Programme and Service Plans

7.5.1 The Service will review how enforcement activity can be aimed at lower risk premises which are not targeted for inspections, e.g. by the use of questionnaires.

7.6 Training and Competence

7.6.1. In association with its application towards the Section 18 Standard the Borough Council will review its written policy for the authorisation of officers to enforce health and safety law, incorporating a statement on competence, authorisation, appointment, training and supervision of officers. The Council will demonstrate that it only appoints inspectors who possess the necessary competencies to perform the tasks, which they are authorised to carry out.

7.6.2 In association with the peer review assessments, the Council will carry out competency assessments of its authorised officers that incorporate the standards outlined in Annex 2 of the Section 18 guidance. In particular, it will detail how the Council ensures that officers: - • Can identify the authority’s objectives, plans and priorities and contributed to them effectively. 19

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• Manage their time effectively to ensure efficient use of resources. • Adequately report their findings from inspections. • Are able to investigate accidents, incidents, ill health and complaints. • Can plan, gather evidence and prepare prosecution reports. • Can draft and serve Health and Safety Notices and similar documents.

7.6.3 The Council will keep written records for all officers, detailing the results of any competency assessments that have been made. It will similarly review and update assessments on a regular basis.

7.6.4 To avoid any conflicts of interest all officers must disclose any other organisation for which they undertake work as is the policy of this Council. All officers must comply with their professional code of conduct.

7.7 Investigations and Accidents, Complaints etc.

7.7.1 The Council will: - • Maintain a documented policy for responding to reported accidents and complaints. • Specify in the procedure response times to accidents. The procedure should take account of the HSE publication ‘Work-Related Deaths, A Protocol for Liaison’ when investigating fatalities.

7.8 Maintain an accurate database

7.8.1 The Council will develop practices and procedures to improve and maintain the accuracy of its database.

Section 7: Targets and Standards ON 8: TARGET/STANDARDS 8.1 Targets and standards applied

8.1.1 The following targets and standards are utilised: - i) To complete all interventions within the Categories ‘A’, and ‘B1’ where due. ii) To carry out identified topic-based interventions projects iii) To carry out interventions and inspect as necessary new premises iv) To take informal or statutory action including prosecution to secure effective and speedy compliance with legislation having regard to Approved Codes of Practice, HSC and HELA guidance and Environmental and Health Services Enforcement Policy. v) To assess and respond to health and safety related complaints including notifications of accidents, asbestos removals, lift reports and other requests for service according to the initial assessment of urgency based upon the information available, but in any event not later than 2 working days following the day of receipt. vi) To attend Staffordshire and Shropshire CIEH Chief Group and to liaise with other District Councils, Staffordshire County Council’s Trading Standards Department and Fire Authority, and HSE. vii) To accurately record and submit annual LAE1 returns of all the information requested by the HSE local authority unit based on the performance of the Service. viii) To regularly update the database of known premises that fall within the Council’s responsibility for enforcement. SECTION 9: PERFORMANCE INDICATORS 8.1 Performance indicators applied: -

9.1.1The following performance indicators are utilised: -

There are 2 specific targets:

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• LI24 % of programmed health and safety inspections of businesses carried out when due; and, • 2.9.1 To work towards all businesses being compliant with environmental regulations.

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Appendix 1 - Structure Diagram of Regulatory Services Group

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Appendix 2 - Action plan for 2018/2019.

Ref. Date to be completed, Achievement/Improvement Lead officer achieved, presented

HS1 Review the operation of the functions within the team to ensure Quarterly Regulatory Services effective use of resources Manager

HS2 Produce a 3 year Service Plan for the Health and Safety Function November Customer Services 2018 Group Manager

HS3 Produce an Annual Action Plan for the Health and Safety Service April 2018 Customer Services Plan Group Manager

HS4 Produce an Annual Report for the Health and Safety Function April 2018 Customer Services for 2017/2018 Group Manager

HS5 Health and Safety Inspection Programme Quarterly Regulatory Services report Manager • Carry out an intervention at all premises that fall due for inspection during the year

HS6 Website for HSW updated to ensure accurate and as much self- December Regulatory Services service as possible 2018 Manager

HS7 HSW premises register in APP/Flare to be updated to improve Quarterly Regulatory Services data on number of premises; risk rating and business use. Reports Manager

Use of greater intelligence

HS8 Undertake topic based interventions in connection with: Regulatory Services Manager Fireworks March 2019 Major Events Tattooists Animal licensing

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Appendix 3 - An annual report on 2017/2018

A diverse range of business types are visited each year by Council Officers carrying out interventions under the Health and Safety at Work etc. Act 1974, below are a small selection:

Warehousing Zoos and animal establishments nits

Body piercers Sun bed operators

Pubs and clubs Activity centres

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EARS – Enforcement, Advice, Regulation and Support

£300k fine after fork lift collides with woman

A company has been ordered to pay more than £300,000 after a woman had her leg crushed by a fork lift truck at a warehouse in Stone.

Team Leader Debra Thorpe was airlifted to hospital and has required 13 operations on her leg after being hit by the truck at the Owlett-Jaton warehouse on the Stone Business Park.

Sentencing the company, District Judge Jack McGarva, said it was a tragic case in which a longstanding employee suffered life changing injuries.

The Newcastle under Lyme court was told that Ms. Thorpe was returning on foot from the toilets on the warehouse floor to where she worked on the mezzanine floor when she was struck by the vehicle.

Tony Watkin, prosecuting for Stafford Borough Council, said she required a metal plate in her leg and skin grafts, received therapy for post-traumatic stress disorder and will be left with a permanent disability because of the accident.

He continued: “It is plainly the case that the accident was caused by a failure to properly assess the risks posed of the use of fork lift trucks in areas where pedestrians were likely to be and to take proper measures to guard against accidents of precisely the kind that was caused to Ms. Thorpe.

“Her accident was entirely foreseeable and entirely preventable.”

Hexstone Ltd - trading as Owlett-Jaton - admitted to breaches of the Health and Safety at Work Act last September. They were fined £300,000 and ordered to pay £7,424 costs with a victim surcharge of £120 when they appeared before the court.

The court heard the company employs around 300 people and describes itself as the largest supplier of fasteners, fixings and hardware products to the distributor and merchant

119 Stafford Borough Council’s 3 Year Health and Safety Service Plan 2018/21 trade in the UK. The warehouse in Opal Way, Stone is 250,000 square metres and operates 24 hours a day.

Ms. Thorpe, aged 58, had worked there since 2004 and spent four weeks in hospital following the accident.

The court was told since the incident dedicated walkways had been newly painted on the warehouse floor, a new crossing had been installed, a ‘caution’ tape barrier system had been introduced, and the shelving had been reorganised to provide better visibility.

Christian Du Cann, defending the company, said they had admitted the offence at the first opportunity and had co-operated fully with the investigation - and told the court following an inspection in 2005 they had been ‘commended’ for the safe system of work they had in place.

He said: “There was a system but it was not rigorous enough.”

The court heard Ms. Thorpe had remained on full pay since the accident, was on the mend, and the company would be looking at a phased return to work for her.

Mr. Du Cann added: “The effect on Ms. Thorpe, a well-respected, well established employee, is bitterly regrettable.” He said the company “expressed sorrow” for her suffering.

District Judge McGarva said the company had not been cavalier in their approach and had since taken steps to remedy deficiencies that were found.

“The measures required are recognised standards in the industry. They failed to put in place those recognised measures.”

Health and Safety Annual report 2016/2017 presented to Scrutiny Committee Action Plan developed for 2017/2018

4 health and safety improvement notices served: 3 - Gas safety 1 – Welfare of staff ( lack of hand washing facilities)

120 Stafford Borough Council’s 3 Year Health and Safety Service Plan 2018/21

100% inspection/intervention rate • Offices • Shops • Warehouses • Animal establishments • Beauty premises

2 tattoo hygiene rating inspections

163 Accident

notifications

Data base cleansed and updated: • Information used to update premises database • Information used to focus resources on inspection of high risk premises

Animal Licensing Inspections 1 Pet shop Licence 2 animal boarding inspections

56 Service requests Complaints/Advice o Asbestos removal and disposal o Working at height o Nail bars o Requirement for toilets Fireworks o

121 V1 1/11/19 13:44

ITEM NO 7(d) ITEM NO 7(d)

Report of: Head of Finance Contact Officer: Emma Fullagar Telephone No: 01543 464720 Ward Interest: Nil Report Track: Econ Dev & Plg 12/11/19 Comm Wellbeing 14/11/19 Resources 18/11/19 Council 19/11/19 Cabinet 7/11/19

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Fees and Charges Review 2020

The following report was considered by Cabinet at its meeting held on 7 November 2019 and is submitted to this Committee for consultation.

1 Purpose of Report

1.1 The purpose of this report is to propose to the Council the Fees and Charges for 2020.

2 Decision of the Cabinet

2.1 That the proposed Fees and Charges for 2020 are recommended to Council for approval.

3 Key Issues

3.1 The report sets out the proposed changes to Fees and Charges for 2020. In accordance with the revised financial regulations agreed by Council on 16 September 2019 only the following items are included:

• Where a new charge has been introduced • The proposed increases is above the annual level of inflation • Where the power to set fees and charges has been specifically reserved by the Council

4 Relationship to Corporate Priorities

4.1 This report supports all of the Council’s Corporate Priorities.

122 V1 1/11/19 13:44

5 Background

5.1 The fees and charges process for 1 January 2020 reflects the revised financial regulations as agreed by Council on 16 September 2019. This set out the criteria for fees and charges which would be reported to Cabinet and Council for approval as follows:

• Where a new charge has been introduced • The proposed increases is above the annual level of inflation • Where the power to set fees and charges has been specifically reserved by the Council

5.2 The parameter for fees and charges inflation is determined as part of the Financial Plan, included earlier on the Agenda. An inflation requirement of 3% is recommended the 3% reflects the increase in the cost of service provision (prevailing CPI rate plus increase in Employers Pension Contribution) The proposed increases to Fees and Charges to take effect from 1 January 2020 above the 3% tolerance (excluding rounding to the nearest 5 or 10 pence) are contained within the BOOKLET as circulated with this agenda.

5.3 For Council run services the guidance that has been given is that inflation is currently running at 3%. However, the increases should be with regard to what the market can bear and set prices accordingly. This may involve charges being frozen or less than the 3% inflation which are not included within the exception report attached.

5.4 Taxi licence fees are not reflected in the current proposals as these are the subject of a separate report.

5.5 A full copy of Fees and Charges is available on the Members Portal.

6 Implications

6.1 Financial As set out in the report Legal As set out in the report Human Resources As set out in the report Human Rights Act As set out in the report Data Protection As set out in the report Risk Management The risk issues contained in this report are not strategic and therefore should not be included in the Strategic Risk Register.

The level if income generated by the Council from fees and charges is a key risk as a number of the Council’s main income streams are sensitive to adverse economic conditions and can vary significantly as a result.

123 V1 1/11/19 13:44

Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation.

Previous Consideration - Nil

Previous Consideration - Cabinet 7 November 2019

124 FEES AND CHARGES 2020

COMMUNITY AND WELLBEING SCRUTINY COMMITTEE 14/11/2019

125 Community Portfolio Stafford Borough Council Fees and Charges 2020 - Proposed Charges

PROPOSED CHARGE LICENCE FEES £ - p VAT Date Set 01-Jan-20 Increase Rationale for Increase/Decrease £ - p % Houses in multiple Occupation

Register Of Licences The law allows us to make Providing a copy of a licence 25.00 NEW a reasonable charge for this service Per 30 minutes of Officer's time.

VAT S = standard rated - charges shown are inclusive of VAT E = exempt - no VAT to be applied ZR = zero rated - no VAT to be applied NB = non-business - outside the scope of VAT

1261 Environment Portfolio Stafford Borough Council Fees and Charges 2020 - Proposed Charges

PROPOSED CHARGE BEREAVEMENT SERVICES £ - p VAT Date Set 01-Jan-20 Increase Rationale for Increase/Decrease £ - p %

Memorial Tree with Biodegradable Urn

(a) Biodegradable urn containing cremated remains 220.00 NEW There is currently insufficient suitable land available to continue to offer the planting of memorial trees. This new fee provides an alternative option whereby families can nurture a memorial tree at home.

VAT S = standard rated - charges shown are inclusive of VAT E = exempt - no VAT to be applied ZR = zero rated - no VAT to be applied NB = non-business - outside the scope of VAT 127 2 Leisure Portfolio - CLIENT Stafford Borough Council Fees and Charges 2020 - Proposed Charges

PROPOSED CHARGE OUTDOOR SPORT AND RECREATION £ - p VAT Date Set 01-Jan-20 Increase Rationale for Increase/Decrease £ - p % RIVERWAY FLOODLIT SYNTHETIC PITCH

Hire of Pitch Hourly rates inclusive of floodlighting

Peak Times Full pitch 55.50 E or S 01/01/19 58.00 4.5 to bring into line with proposed fees and charges to be set Part pitch (one third) 36.00 E or S 01/01/19 38.00 5.6 by Freedom Leisure

Off Peak Times Full pitch 37.00 E or S 01/01/19 39.00 5.4 Part pitch (one third) 27.50 E or S 01/01/19 29.00 5.5

VAT S = standard rated - charges shown are inclusive of VAT E = exempt - no VAT to be applied ZR = zero rated - no VAT to be applied NB = non-business - outside the scope of VAT

1283 V1 19/10/19 14:50

ITEM NO 7(e) ITEM NO 7(e)

Report of: Corporate Business & Partnerships Manager Contact Officer: Tracy Redpath Telephone No: 01785 619195 Ward Interest: Nil Report Track: Community Wellbeing 14/11/2019 Cabinet 7/11/2019

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Performance Reporting 2019-20

1 Purpose of Report

1.1 To provide an update to members regarding performance reporting for Quarter 2 2019 - 2020 for Community Wellbeing Scrutiny Committee

2 Recommendation

2.1 That the information is noted.

3 Key Issues and Reasons for Recommendation

3.1 The Council’s Performance Report for Quarter 2 is highlighted as follows:-

(a) Performance at a glance: • 3 quarterly targets have reported as being exceptional • 1 quarterly target is below what it should be

(b) Narrative updates: • 1 measure is reported as being exceptional

4 Relationship to Corporate Priorities

4.1 Performance reporting interlinks with all corporate business objectives.

129 V1 19/10/19 14:50

5 Report Detail

5.1 The corporate business plan is the main strategic plan of the authority. It sets the direction over the next three years and outlines the main business objectives and areas of focus.

5.2 The plan is a high level plan that enables the authority to define its success, in terms of the delivery of outcomes, and prioritises those activities that will help to achieve those outcomes. It provides a focus to all of our staff so that they know and aware of what they should be working on and what to prioritise.

5.3 As part of the business planning the council now reports on the following:

• Performance at a glance • Narrative update against business objectives • Improvement report

The improvement report provides members with some reassurance that issues of performance are being addressed and the actions that are being taken to improve the situation.

5.4 Quarter 2 Performance Report highlights the following:-

Performance at a glance:

(a) Targets reported as exceptional are:

- LI15 40 households have been given advice on energy efficiency - LI16 41% of homeless cases closed through prevention - LI17 59% of homeless cases closed through relief

Target below what it should be:

- LI18 11 of disabled facility grants completed against a target of 25

(b) Narrative updates are contained in APPENDIX 1 and are summarised as:-

- 1 measure is reported as exceptional

6 Implications

6.1 Financial Nil Legal Nil Human Resources Nil Human Rights Act Nil Data Protection Nil Risk Management Nil

130 V1 19/10/19 14:50

Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation.

Previous Consideration - Nil

Background Papers - File available in Corporate Business and Partnerships

131 Community Wellbeing Scrutiny Committee

Performance at a Glance Q1 Q2

Is good Year end Year end No Indicator RO high or Q1 Actual Q1 Target Q1 Performance Q2 Actual Q2 Target Q2 Performance Direction of Travel forecast target low? LI7 % of enviro-crime complaints dealt Julie Wallace H 97.31% 94% 98.33% 94% 96% 94% with promptly and no longer than 72 hours after receipt K K K LI8 No of residents who think the town Phil Gammon H 98.34% 95% 98.73% 95% 95% 95 centres are clean and tidy K K K LI9 KGS of residual household waste Phil Gammon L 106.58 102 105.09 102 105 102 collected per household K K K LI10 % of household waste sent for reuse, Phil Gammon H 58.03% 53% 57.98% 53% 52% 53% recycling and composting K K K LI11 % of businesses broadly compliant Lisa Harvey H 95.48% 93% 94.81% 93% 93% 93% with legislation under the food hygiene rating system K K K LI12 % of programmed health and safety Lisa Harvey H 86% 100% 100.00% 100% 100% 100% inspections of businesses carried out when due L K K LI13 Empty Homes brought back into use Anna Nevin H 17 15 15 15 50 50 following Officer interventions J K K LI15 No of households given advice on Anna Nevin H 35 15 40 25 100 100 energy efficiency J J K LI16 % of homeless cases closed through Anna Nevin H 35% 35% 41% 35% 40% 40% prevention K J K LI17 % of homeless cases closed through Anna Nevin L 65% 65% 59% 65% 60% 60% relief K J K LI18 No of disabled facility grants Anna Nevin H 12 25 11 25 100 100 completed L L K Performance direction of travel - Key Performance 10% or more above target J On Track K Performance 10% or more below target L

132 Community Wellbeing Scrutiny Committee

Improvement Report Q2 Performance No Measure Detail RO Q2 Actual Q2 Target Context for current performance Improvement Actions Taken Status LI18 No of Disabled Facilities Grants Anna Nevin 11 25 Delivery this quarter has been lower than forecast. The council are working closely with Millbrook (DFGs) completed The dropout rate from referrals is high at 31% in Q2. At Healthcare to ensure delivery accelerates. Improved present their are 18 jobs in progress in the borough, with a systems and processes are in place at Millbrook and a further 86 referrals to be assessed. number of new staff have been appointed to strengthen delivery. In quarter 2 Millbrook have been promoting L their service to voluntary agencies in the borough, to raise awareness and increase referrals for adaptations.

133 Community Wellbeing Scrutiny Committee

Narrative Updates Q2

Ref Key Deliverable RO End Date Performance Status Commentary/Action 2.1.1 Investigate appropriate enviro crime Julie Wallace From April 2019 239 reports dealt within the quarter, 235 dealt within time frame. complaints within 72 hours of receipt for duration of plan K 2.1.2 Deliver high quality Neighbourhood Services Phil Bates From April 2019 443 Land Audit Management Systems (LAMS) inspections were carried out in the period with the following to ensure that town centres, parks and open for duration of plan results: Streets Cleansing achieving 98.9% Grade B or better and Grounds Maintenance achieving 97.2% spaces are clean, tidy, and attractive Grade B or better. Customer Satisfaction Survey carried out by the Customer Contact Centre with residents who called in specifically for Streetscene related issues. Response from 315 residents was J 98.73% positive in the range of 'satisfactory to excellent’ regarding the cleanliness of the town centres.

2.1.3 Monitor the air quality of the Borough to Lisa Harvey From April 2019 Monitoring of the Air Quality of the Borough indicates that air quality standards continue to be met ensure a healthy air environment for our future for duration of plan K 2.1.4 Monitoring of construction works associated Robert Simpson From April 2019 The Service continues to be consulted by Kier, the contractor for the Smart Motorways work in connection with major infrastructure eg M6 Smart for duration of plan with verge treatments and piling operations. Discussions are continuing with the Phase 2a Planning Motorways and HS2 Forum – Environmental Health Subgroup, of which your officers are members. The purpose of the group is to discuss any potential air quality, noise, vibration and contaminated land issues associated with the K construction and operation of HS2 Phase 2a, and appropriate mitigation measures.

2.1.5 Encourage households to increase recycling Becky Martin From April 2019 Continue to communicate with residents and offer advice and assitance where required. Working with and minimise residual waste because this will for duration of plan Housing Providers & Developers to improve communication and understanding with tenants. be good for the environment and will reduce collection and disposal costs K

2.1.6 Provision of new, accessible and safe taxi Julie Wallace From April 2019 Discussions continue with Staffordshire County Council Highways on suitable locations for further taxi ranks. for duration of plan K ranks. 2.2.1 Deliver the Heritage Lottery Fund (HLF) Phil Gammon From April 2019 Work started on site on the 22nd July 2019. The programme is still expected to last 44 weeks and is project to restore Victoria Park for duration of plan expected to be complete the first week of June 2020. Lisa Hibbert started in post as the new Community Engagement and Events officer. Catering brief in final stages of development and will be released for tender this quarter. Contingency use requested from HLF monitor and approved for use on the training building roof, bandstand roof and Mottram shelter timbers. All of which were in a worse condition since the initial survey. Cafe piling works complete and frame for new structure due 17th October. Contractor on K track with programme at present. Monthly updates produced for the website and Facebook page to inform public of the ongoing works and how they are progressing. Meetings held with Stafford College to progress Activity Plan.

2.3.2 To implement and co ordinate Stafford in the Ella Smith February-May Action against this objective will be reported in quarter 4. World each year K

134 Community Wellbeing Scrutiny Committee

Narrative Updates Q2

Ref Key Deliverable RO End Date Performance Status Commentary/Action 2.3.4 Support the implementation of volunteer led Anna Nevin Ongoing The Community Connector scheme continues to develop. Arrangements are in place for two volunteer and supported schemes to help improve Community Connectors to be based from The Ark (new Community Centre). A third Community Connector Health and Wellbeing has also been introduced to the Walking for Health Scheme and has expressed an interest in training to be a Volunteer Walk Leader. Consideration is being given as to how to take the project forward in order to achieve maximum impact in communities.

The Stepping Stones project aims to help isolated individuals access existing services. Mapping of BeConnected services and existing Voluntary transport schemes has led to a pilot project which will test local transport solutions over short distances and gauge appetite of attendees to access further existing K activities within their local community.

The Walking for Health group continue to receive support. In quarter 2, 4 new volunteers have been trained, and 2 new walks are being created. The Northfield Centre aim to link this with social prescribing. The Borough have assisted the group with a press release to announce their recent lottery grant. Successful coverage was reported in the Express and Star and on Stafford FM.

2.4.1 Support partners to set up initiatives to Anna Nevin From April 2019 Four Health and Social Care students from Stafford and Newcastle College Group started their placement enhance the Health and Wellbeing of for duration of plan with us in September, the students will be learning about the Borough Council’s role in supporting the residents health and wellbeing of residents, initially working to help plan, deliver and evaluate the Winter Warmth campaign.

A new community centre and food bank named The Ark opened at Elim Church. We have linked them to health care and beauty product donations worth over £1000 from Boots, through their Corporate Social responsibility.

Further Dementia Friends training has been organised for staff and Members in October.

As part of Health in All We Do, during July Council owned cemetery sites and parks were visited to review if their contribution to health and wellbeing could be improved, key recommendations included: K • Improving the sustainability of the existing volunteer groups by bringing them together in a constituted group • Making more use of the notice boards to promote key local support groups and community information • Maximise connectivity of the sites within their neighbourhoods and active travel opportunities • Improve accessibility signage The recommendations will support the health and wellbeing criteria of the Green Flag award.

Regular meetings with the CCG continue to maintain open communication with these partners. This is enabling us to ensure that our forward planning and Review of the Local Plan take account of Health and Wellbeing issues identified in the objectives of the NHS Primary Care Strategy.

2.4.2 Support the co-ordination of high profile Robert Simpson From April 2019 See ANNEX events in the Borough, for example those run for duration of plan by Freedom Leisure as part of the Leisure and Cultural Partnership project K

135 Community Wellbeing Scrutiny Committee

Narrative Updates Q2

Ref Key Deliverable RO End Date Performance Status Commentary/Action 2.4.3 Promote and maximise the use of Stafford and Robert Simpson From April 2019 The regular weekly Wednesday Market, Makers Market and Farmers Market continued to be held in Stone Town Centres by utilising market for duration of plan Stafford, and in July the 2 day Stafford Food Festival was held. In Stone the monthly Stone Farmers demonstration areas and consent streets. Market continues to thrive and the Council has given support to the recent Stone Food and Drink Festival and the introduction of the monthly Stone Street Food Event. Additionally in September the new "Walking Streets" event in Stafford replacing Grub Club was highly successful, and will now be monthly until K Christmas, with dates being firmed up for next year. August saw the popular fair ground and beach appear in the market square which attracted many families.

2.5.1 To assist in the operational delivery of, and Victoria Cooper Commences April Workshops in Highfields and Doxey are continuing with the voluntary sector. The voluntary sector lead on, the implementation of specific through to March organisations are now working to enhance their offers to include Adults. This work is supported by SBC as initiatives in respect of domestic abuse; anti- annually - as our biggest demand comes from over 18's. Stafford's Early Help Support plan has received funding from social behaviour, criminal exploitation, determined by the Earned Autonomy fund at the County to enhance our commissioned activities in support of this work. substance misuse and mental health allocation of funding from the K Staffordshire Commissioner

2.5.2 To ensure that the authority adheres to its Viki Ashcroft From April 2019 The planned meeting has been postponed until the 3rd Quarter. There has been no other identified issues statutory responsibility in respect of the for duration of plan in relation to Prevent. Officers have had input into the Counter Terrorism Local Profile questionnaire. E- Prevent duty K learning will be rolled out to staff after Christmas.

2.5.3 To continue to utilise procedures and Victoria Cooper From April 2019 There were 48 reports of anti-social behaviour made to Stafford Borough Council in quarter 2, with five of processes in respect of anti-social behaviour for duration of plan these complaints being made by repeat callers. The repeat calls mainly relate to neighbour disputes in order to reduce the number of incidents that where investigations are ongoing. In terms of enforcement action, two Community Protection Notice occur Warnings and two Community Protection Notices were issued to four separate individuals in relation to neighbour disputes. Work is ongoing with Housing Options, CCTV and the police in order to address complaints that are being received regarding Stafford’s street drinkers. The Community Trigger was activated once this quarter, again relating to an ongoing neighbour dispute, where enforcement action had previously been taken. A proposal will be heard at cabinet in October in order to seek approval to consult K on a proposal to expand the powers and area covered under Public Space Protection Orders (PSPOs). Proposed restrictions are around: groups loitering, pedal cycles/ scooters/ skateboards, motor vehicles, chuggers, tents and alcohol consumption. Data from Stafford Borough Council, police information and evidence gathered by CCTV has been used in order to evidence a need for the additional restrictions proposed.

2.5.4 To ensure that the authority adheres to its Viki Ashcroft From April 2019 The District Safeguarding Group has now been disbanded and new local arrangements have been statutory safeguarding duties, including for duration of plan developed. Districts will continue to meet to discuss Safeguarding issue affecting their areas. 3 child and domestic homicide reviews K 2 adult referrals have been made in the quarter.

2.6.1 To work towards all businesses are compliant Lisa Harvey From April 2019 Resources were used to ensure that interventions not completed in Q1 were completed in Q2 with environmental regulations for duration of plan K

136 Community Wellbeing Scrutiny Committee

Narrative Updates Q2

Ref Key Deliverable RO End Date Performance Status Commentary/Action 2.6.2 Support businesses and partnership forums to Robert Simpson From April 2019 A programme of food, and health and safety interventions that were due in the quarter has been keep them informed of relevant legislation and for duration of plan undertaken. Relevant education and enforcement interventions have been taken including the serving of to assist businesses to comply Improvement Notices and the preparation of files for prosecutions. Additional work is being undertaken with other Councils in Staffordshire to highlight food allergen issues. Attendance and support has been given to the Stafford TCP, local pub and store watch groups, and the organisers of the "Walking Streets" K and Stone Food and Drink events. Organisers of firework and bonfire events have been asked to provide their Event Management Plans to the Council and other resposible bodies for review.

2.6.3 Organise taxi forums Julie Wallace From April 2019 Taxi Forums are arranged yearly in advance, from February each year, 4 forums are held a year with the for duration of plan K next one due on 11 December 2019. 2.7.1 Provide a comprehensive housing options Anna Nevin TBC The Housing Options Team are continuing to make positive steps towards meeting the end of year service to prevent homelessness and support homeless prevention target, with 41% of cases closed as homeless prevention this quarter. The Team people into sustainable accommodation - have been working closely with partner agencies, such as prisons and the Through Care Team to address review housing need at the earliest opportunity and prevent homelessness from occurring. A Dual Diagnosis Worker has started at the Crisis Team with MPFT through grant funding from Stafford Borough Council (from a successful MHCLG funding bid) this post aims to address the mental health and K substance misuse needs of individuals who are rough sleeping or at risk of rough sleeping. The post will assist the Housing Options Team in maintain low levels of rough sleeping in Stafford Borough.

2.7.2 Ensure sufficient, well managed provision of Anna Nevin Ongoing Work is ongoing to identify appropriate land for a new Gypsy and Traveller site. The refurbishment of Gypsy and Traveller Accommodation K Glover Street has regrettably been delayed due to concerns raised by the Environment Agency. 2.7.3 Ensure good housing standards are delivered Anna Nevin Ongoing The team have secured funding for a one year housing solutions officer post from MHCLG (the Rapid in the private sector Rehousing Pathway Fund), interviews were conducted this quarter with a view to the successful candidate starting in post in quarter 3. This officer will work with private sector landlords to secure a supply of good K quality private sector properties for households in need.

Performance direction of travel - Key Exceptional J On Track K Below what it should be L

137 ANNEX

Community Wellbeing

• The annual Party in the Park family fun day event took place on Sunday 7 July 2019 at Rowley Park; the move to a new venue for this event was necessary due to the HLF project work starting in Victoria Park. The event was very well attended; with an estimated 2000+ event visitors, throughout the afternoon, this being a similar number to those attending in previous years. Event visitors were able to enjoy storytelling with Chase from the popular Children’s TV show Paw Patrol, fairground rides, face painting, land train rides, street theatre shows, craft workshops, Zorb football, archery and fairground food stalls and ice cream! • Stafford Castle’s Summer Sunday, Sunday 21 July 2019 was delivered for the third time this summer with approx. 1500 people attending, enjoying the live music performed across two stages showcasing local talent. The Shakespeare set was used as the main stage creating a unique backdrop and tiered seating area and marquees were used to build the acoustic stage area in front of a large grassed area providing plenty of space for event visitors to sit back, relax and soak up the family festival atmosphere. • The 2019 Stafford 10K event was delivered on Sunday 22 September; with 2200 pre entries and another 80 entries on race day, a total of 1934 crossed the finish line compared to 1980 in 2018. Runners were from Stafford Borough and Staffordshire with just 5 % from outside of the area, the average age was 38 and the male to female split more or less equal. Over 70% of participants said that they had increased their regular activity levels as a result of entering the Stafford 10K. • During July part of Stafford Gatehouse decamped and moved up to Stafford Castle for the annual Shakespeare performance, this year The Merchant Of Venice. Some changes were made to the site layout to improve the customer experience. A post show survey was carried out and the results were very positive towards the changes. Plans are already underway for the 2020 performance which will see the festival enter its thirtieth year. • The Gatehouse really came to life in August with the Summer School; with a cast of over 70 young people from the Stafford Borough all coming together to perform The Addams Family. The cast were directed by top class creative team, in acting, dance and music. The final result can only be described as stunning and that was made possible by the quality and determination of the young people involved. The experience and confidence gained from those involved was immeasurable and 70 young people went away with a smile on their face and pockets full of experience. • The summer was brought to a close with a very special performance by Robert Plant, of Led Zeppelin, fame. Saving Grace is Mr Plant’s current band

138 and the Gatehouse was honoured to host this appearance by a rock legend. The event sold very quickly and demand far outweighed supply. • September started with auditions for the panto ensemble, this has given a group of local children the opportunity to perform in this year’s panto Peter Pan, the first time this has happened in several years. The Autumn season started with a warm up gig from Romesh Ranganathan before he headed off on his national tour, 12 musical acts also appeared at the theatre with the highlight being a concert by one of the UKs foremost Jazz vocalists, Jacqui Dankworth, daughter of John Dankworth and Cleo Lane. There have also been several screenings and appearances from local sporting legend Steve Bull and comedy stalwart Ben Elton. Dene Dance, a local dance school also presented their annual dance show over a three day period which gave the experience of performing on the stage to nearly a hundred children. • The annual classic car show at Stafford Castle was held on Sunday 4 August with over 125 cars on display plus a customised tow truck made from a Midland Red bus which was a real favourite with all ages! We were pleased to see well over a thousand visitors walk through the gates. • A World War 2 re-enactment was held on Sunday 1st September. This event was the first time we had seen our re-enactors utilising the woods for a very realistic display. The various nationalities recreated their tents, putting on a display of the weapons and general equipment that they would have used. Approximately, 500 people attended the event. • The popular Teddy Bears Picnic attracted almost most 200 people. This year we aimed for a more eco-friendly event and the children’s workshop centred on making their own compostable pots from newspaper before planting a seed to take home and grow.

139

APPENDIX 2

COMMUNITY WELLBEING SCRUTINY COMMITTEE 14 NOVEMBER 2019 Performance Update

GENERAL FUND - BUDGET MONITORING TO 30 SEPTEMBER 2019

The Council agreed a Net Spending Budget for 2019/20 of £17.447 million in February 2019 when the Council Tax was set for the year. A revision has been made to the Original budget reflecting a contract allocation transfer of £0.054 million from Resources to the Leisure portfolio. The updated net Spending Budget covered by this committee is £7.435 million. The profiled budget to the end of September 2019 is £3.618 million. The monitoring position for the first six months of 2019/20 is illustrated in the following table:

Portfolio Original Approved Profiled Actual Variance Forecast Budget Budget Budget to Spend to 30 from Outturn 2019/20 2019/0 30 Sept Sept profiled budget £000 £000 £000 £000 £000 £000 Community 883 883 462 460 (2) 908 Environment 4,531 4,531 1,629 1,697 68 4,628 Leisure 1,967 2,021 1,527 1,551 24 2,049 Portfolio total 7,381 7,435 3,618 3,708 90 7,585

140 The key issues identified in the September monitoring are set out below:-

Community Portfolio There is a favourable variance of approximately £2,000 on this portfolio. This is primarily due to: - • Bed and breakfast costs (net of housing benefit) £30,000 • CCTV annual contract £7,000 Offset by • Staffing variations (£25,000) • Homeless additional grant (£4,000) and recovery of loans (£6k)

Environment Portfolio There is an unfavourable variance of approximately £68,000 on this portfolio. This is primarily due to: - • Streetscene additional materials £14,000 • Waste additional contract cost £19,000 and works to Weighbridge £6,000 • Pest Control reduced income £17,000 • Bereavement reduced income £90,000 Offset by • Staffing variations (£56,000) • Streetscene additional income (£16,000) • Waste additional income (£5,000)

141

Leisure Portfolio There is an unfavourable variance of approximately £24,000 on this portfolio. This is due primarily due to:- • Alleynes dryside operational costs £14,000 • Parks removal of travellers £8,000 • Riverway 3G Pitch reduced income £10,000 • Stone Leisure Centre car park compensation costs £10,000 Offset by • Staffing variations (£16,000) • General supplies underspends (£6,000)

Forecast Outturn 2019/20

The forecast outturn provides an indication of what we expect the final outturn to be by the end of the financial year. We currently anticipate than net spending will be £150,000 higher than expected, mainly due to additional cost of service delivery and income changes.

Detailed monitoring

ANNEX 1 sets out the revenue budget monitoring position to the 30 September 2019 including explanations for individual variances that meet the monitoring criteria. It includes an analysis of services in the portfolio. In addition capital monitoring information to the 30 September 2019 on the capital schemes is reported at ANNEX 2.

142 ANNEX 1 PERFORMANCE UPDATE - COMMUNITY PORTFOLIO