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Advancing University Engagement: University Engagement and Global League Tables

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Advancing University Engagement: University Engagement and Global League Tables Advancing University Engagement: University engagement and global league tables Derek R.B Douglas, Vice President, Civic Engagement & External Affairs, University of Chicago Professor Jonathan Grant, Vice President and Vice Principal (Service), King’s College London Dr. Julie Wells, Vice-President, Strategy & Culture, The University of Melbourne DISCLAIMER: Nous Group (Nous) has prepared this report for the benefit of King’s College London, the University of Chicago, and the University of Melbourne (the Client). The report should not be used or relied upon for any purpose other than as an expression of the conclusions and recommendations of Nous to the Client as to the matters within the scope of the report. Nous and its officers and employees expressly disclaim any liability to any person other than the Client who relies or purports to rely on the report for any other purpose. Nous has prepared the report with care and diligence. The conclusions and recommendations given by Nous in the report are given in good faith and in the reasonable belief that they are correct and not misleading. The report has been prepared by Nous based on information provided by the Client and by other persons. Nous has relied on that information and has not independently verified or audited that information. 2 Foreword At the September 2017 Global about their relevance, re-establish University Engagement Summit in the value of evidence and research in Melbourne, a question was posed as policy making in the face of growing to whether universities should develop skepticsm, and justify the return a mechanism to better recognise and on public investment in the face of incentivise university engagement concerns about the burden on the on a global scale. The basis for the public purse, among other things. question was a recognition among conference delegates that university COVID-19 and the ensuing global engagement is a vital component health, economic, and social crises of the value universities create for have cast a spotlight on how society, yet it is an aspect of university universities can support the global impact that is not sufficiently response. Across our communities understood or celebrated by the higher we have seen universities engage with education sector. The idea was that governments, NGOs, industry and if universities could develop some communities to solve pressing issues objective measures for engagement, and plan for the future. Despite the perhaps they could find ways to significant financial burdens facing integrate these measures into the the sector, it is imperative that the various methodologies that are used engagement role of universities is to define the “performance” or “quality” enhanced, not diminished. Universities of a university, as well as inform the must devote attention and resources broader narrative around the nature to demonstrate their positive impact. and role of universities in society. We believe now, more than ever, it As leaders of engagement at our is imperative that the engagement respective universities, we share a role of universities is injected into the mutual conviction that the intrinsic debate about higher education, and public value of universities extends that universities devote more attention beyond just the traditional mission of and resources to elevate this aspect of teaching and research, to include an their work. institution’s engagement with society This concept of ‘engagement’ 1 varies and its surrounding community. across institutions and regions. At We believe that encouraging and King’s it is labelled ‘service’, a core promoting the engagement role of part of the academic mission sitting universities has significant benefits alongside education and research, for the future of higher education— in London and internationally. Strong as it provides universities with the partnerships are built with local opportunity to demonstrate their authorities, community groups, impact on society’s most pressing charities, social enterprises, voluntary challenges in the face of questions organisations, and schools to deliver 1. Throughout this paper, we use the phrase ‘engagement’ to refer to a concept which may have different names at different institutions. King’s College London, for example, uses the term ‘Service’ in its Strategic Vision 2029 while the University of Melbourne uses the term ‘engagement’ and the University of Chicago uses ‘civic engagement’. An example beyond the Consortium is ‘social responsibility’ at the University of Manchester. These terms are often specific to the histories and contexts of different institutions. 3 mutual benefits for our communities In an attempt to answer (or at least and for King’s. Service includes social spark debate regarding) the question reform, educational experiences, posed at the 2017 Melbourne Summit, research impact, volunteering, and we have come together, with support The University of Chicago sustainability. Under this banner, from the international management is providing approximately King’s delivers initiatives like the King’s consultancy Nous Group (Nous), to 300,000 meals to South Side Sanctuary Programme, which creates find a practical way to measure and educational opportunities for forced promote university engagement. residents, repurposing its existing migrants whose education has been infrastructure and programmes, disrupted by conflict; King’s Civic There are a variety of ways to do this and offered $1.3 million to 200 Challenge, which brings together local and we are committed to working local small businesses and 79 non- charities with students and staff to together on a global scale to advance this objective across a variety of profits to help them stay afloat. co-create lasting solutions to local challenges; and the Civic Leadership platforms. That said, we elected to It has donated more than 25,000 Academy, a new flagship programme focus this project on global league gloves, more than 1,500 masks and pairing London charities with teams tables, because of the influence they hundreds of gowns and coveralls of talented undergraduates to address have in the sector and because we believe their definition of performance to community partners. strategic problems they are facing. needs to expand. The framework The University of Chicago uses ‘civic and engagement indicators we engagement’ to describe a similar have developed are the product of commitment. Through a variety of extensive global consultation, and programmes and collaborations have been tested with universities across the University, and with City around the world. There is more work of Chicago and local community to do to implement our framework, King’s College London is leading partners, UChicago works to extend but it provides a robust foundation for research into the prevalence, education, advance urban research, discussion and further exploration. treatment, and symptoms and spur innovation in a mutually We thank everyone who contributed of COVID-19, as well as its beneficial way. It also serves as an anchor for the south side of Chicago, to this project. This includes the psychological, social, and by spurring economic development, experts who advised us on which economic impact. Data from the engaging arts and culture, and indicators to use and the universities King’s-backed COVID Symptom improving public health and safety. who participated in our three pilots. We particularly thank the staff Tracker’s 4 million users has been Through this work with its host city and local community, UChicago and students who told us what used to track the spread of the develops ideas and solutions that have engagement looks like to them, and virus across the UK and to monitor a direct impact in Chicago and direct why it matters. new symptoms. relevance for cities around the world. This work was completed and this The University of Melbourne uses the report drafted before COVID-19 term ‘engagement’ to encompass the became a global pandemic. For many mutually beneficial relationships this reason, our conclusions are not it shares with wider society. developed with the crisis in mind. Engagement is what connects the However the conclusions remain valuable teaching it delivers and the relevant in a post-COVID-19 world, as universities help to rebuild society and At the University of Melbourne, the research it conducts with its various communities. In this spirit, Melbourne communities. Melbourne Disability Institute is runs programmes like Pathways Derek R.B Douglas, Vice President, supporting people with disabilities to Politics, a hands-on programme Civic Engagement and External Affairs, to navigate the COVID-19 response. which aims to redress the under- the University of Chicago Interdisciplinary project topics representation of women in Australian politics; and Atlantic Fellows for Social include innovation in service Professor Jonathan Grant, Equity, an indigenous-led programme Vice President and Vice Principal delivery, safeguarding the disability committed to driving positive social (Service), King’s College London workforce, supporting teachers and change. In common with King’s and students to use virtual classrooms, Chicago, it also seeks to partner with Dr. Julie Wells, Vice-President, Strategy and supporting mental health its communities, in Melbourne and in & Culture, The University of Melbourne regional Australia. and inclusion. 4 5 6 CONTENTS 01 Executive summary 8 02 Context 12 03 Our framework 16 04 Other findings 24 05 Challenges and limitations 28 06 Next steps
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