New Vehicle Limited Warranty 2018 BMW M2, M3, M4 & M6

More about BMW New Vehicle Limited Warranty

2018 bmwusa.com BMW M2, M3, 1-800-334-4BMW M4 & M6

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3003132_18a_BMW_M2_M3_M4_M6_Warranty_Cover_042817.indd 1 4/28/17 11:50 AM Owner/Driver Information:

Name ______

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______

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Model ______BMW M2, M3, M4 & M6 Year______2018

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3003132_18a_BMW_M2_M3_M4_M6_Warranty_Cover_042817.indd 2 4/28/17 11:50 AM Table of Contents Page 2018 Model YearVehicles ...... 1 OverviewofBMWLimitedWarranties...... 1 New Vehicle Limited Warranty for Passenger Cars and Light Trucks — 2018 Models (Valid Only in the U.S.A. including Puerto Rico) ...... 2 Warrantor...... 2 WarrantyBegins...... 2 WarrantyPeriod...... 2 WarrantyCoverage...... 2 SafetyBeltWarranty—Kansas...... 2 OtherItems...... 2 General...... 3 Limited Warranty — Rust Perforation 2018 Models ...... 4 Whatisnotcovered...... 4 Federal Emissions System Defect Warranty (Valid Only in the U.S.A. including Puerto Rico) ...... 5 Whatisnotcovered...... 6 General...... 6 Federal Emissions Performance Warranty (Valid Only in the U.S.A. including Puerto Rico) ...... 7 General...... 8 California Emission Control Warranty Statement* Your Warranty Rights and Obligations ...... 9 Manufacturer’sWarrantyCoverage:...... 9 Owner’s Warranty Responsibilities: ...... 9 California Emission Control System Limited Warranty* ...... 10 Whatisnotcovered...... 12 General...... 12 California Emission Warranty Parts List ...... 13 Tire Warranty Statement ...... 16 12VoltBatteryCare ...... 16 CorrosionProtection ...... 16 Restoringcorrosionprotection...... 17 Underbodymaintenance...... 17 Gasoline Engines — Fuel Quality ...... 17 Notice ...... 18 Correcting, Updating or Changing Vehicle-Related or Ownership Information ..... 18 ExportingYourBMWVehicle ...... 18 Customer Assistance Information ...... 19 Customer Assistance — Notification ...... 19 BBBAutoLine ...... 21 California Residents ...... 22 Page SpecialPrograms ...... 24 BMWRoadsideAssistance ...... 24 BMW Roadside Assistance Smartphone Application ...... 24 Owner’s Eligibility ...... 24 Getting Started ...... 24 Calling For Assistance ...... 24 Services ...... 25 DispatchService ...... 25 On-SiteAssistance...... 25 Lock-Out ...... 25 TowingService...... 25 Sign-and-Drive...... 26 Trip Interruption Benefits ...... 26 CarRentalDiscounts...... 26 Exclusions...... 26 2018 Model YearVehicles Series Body Style Models 2 Series Coupe M2 3 Series Sedan M3 4 Series Coupe M4 Convertible M4 6 Series Convertible M6 Gran Coupe M6 Overview of BMW Limited Warranties

*The California Emissions Control System Limited Warranty applies to all 2018 U.S.-specification BMW vehicles registered in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont or Washington.

The BMW limited warranties apply only to U.S.-specification BMW vehicles and cover eligible warranty repair or replacement work when the warranty service is performed at an authorized BMW center in the United States (including Puerto Rico), subject to all applicable exclusions and/or limitations.

1 New Vehicle Limited Warranty for Warranty repairs do not constitute an extension Passenger Cars and Light Trucks of the original limited warranty period for the vehicle or a part thereof. — 2018 Models (Valid Only in the U.S.A. including Puerto Rico) Safety Belt Warranty — Kansas Safety belts are covered under the BMW New Warrantor Vehicle Limited Warranty for defects in material or workmanship for a period of 10 years, BMW of North America, LLC (BMW NA) warrants unlimited mileage from the date of purchase. In during the Warranty Period the 2018 U.S.- order to be eligible for this coverage, the vehicle specification BMW vehicles distributed by must be a new car retailed in the State of Kansas BMW NA or sold through the BMW NA European and the repair performed by an authorized BMW Delivery Program against defects in materials or center in Kansas. workmanship to the first retail purchaser, and each subsequent purchaser. Other Items Warranty Begins Wheel alignment, balancing and wiper blade inserts are covered up to the first 2,000 miles on Coverage begins on the date of first retail sale or the vehicle. the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Items which are subject to wear and tear or Program (AMP) Vehicle or company vehicle, deterioration due to driving habits or whichever is earlier. conditions, such as brake pads/linings, brake discs, clutch disc, pressure plate, filters, upholstery, trim and chrome items, paint Warranty Period finish, drive belts, glass, and similar items, their coverage is specifically limited to The warranty period is 48 months or defects in material or workmanship. 50,000 miles, whichever occurs first, except as noted below. Additionally, wood trim and leather upholstery have inherent variations in color Warranty Coverage and texture, dependent upon being properly cleaned and maintained. These items may To obtain warranty service coverage, the vehicle lighten or darken due to age or exposure to must be brought, upon discovery of a defect in sunlight; this is not a defect in materials or material or workmanship, to the workshop of any workmanship. authorized BMW center in the United States Battery performance and durability are (including Puerto Rico) during normal business temperature-dependent. While battery capacity hours. increases in higher temperatures, colder temperatures will lower the battery’s capacity. The authorized BMW center will, without charge Extreme high and/or low temperatures may for parts and/or labor (including diagnosis), either impact the battery’s service life. repair or replace the defective part(s) using new or authorized remanufactured parts. The decision whether to repair or replace said part(s) is solely the prerogative of BMW NA. Parts for which replacements are made become the property of BMW NA. In all cases, a reasonable time must be allowed for warranty repairs to be completed after the vehicle is received by the authorized BMW center.

2 What is not covered: Non-genuine BMW Parts — While you may elect to use non-genuine BMW parts for maintenance Remote control transmitter battery replacement. or repair services, BMW NA is not obligated to Damage, including consequential, which results pay for repairs of the non-genuine BMW parts or from negligence, misuse/improper operation of for repairs of any damage resulting from the use the vehicle, improper repair, lack of or improper of non-genuine parts. maintenance, use of improper filters (including oil filters), environmental influences, flood, accident This warranty shall be null and void for specific or fire damage, road salt corrosion, or the use of vehicle components that were previously improper fuel as described in the Owner’s replaced with used or salvaged automobile parts, Manual or contaminated fuel. including repairs of any damage resulting from the use of these parts. Damage to the engine, transmission or any related component caused by improper shifting This warranty shall be null and void if the of the transmission. odometer has been replaced or altered and the true mileage on the vehicle cannot be Damage to the paint finish due to stone chips, determined, and/or the Vehicle Identification nicks, dents, acid rain, industrial fallout, other environmental influences, and normal Number (VIN) is altered and/or cannot be deterioration, such as fading, discoloration, or determined. loss of luster, improper care/repair of “matte” This warranty shall be null and void if the vehicle paint finishes, as well as damage caused by lack has been declared a total loss or sold for salvage of maintenance, excessive rubbing, the use of purposes, or if the vehicle has been used in any improper cleaners, polishes and/or waxes. competitive event. Maintenance services and parts when replaced during maintenance such as spark plugs, General lubricants, fluids, engine tune-up parts, replacement of filters, coolant, and refrigerant. These warranties give you specific legal rights, and you may also have other rights which vary Modification of the vehicle or installation of any from state to state. performance accessories or components attached to the vehicle which alters the original THE DURATION OF ANY IMPLIED engineering and/or operating specifications or WARRANTIES, INCLUDING THE IMPLIED which results in damage to the other original WARRANTY OF MERCHANTABILITY, IS components, electrical interference, electrical LIMITED TO THE DURATION OF THE short, radio static, water leaks and wind noise. EXPRESS WARRANTIES HEREIN. Tires are warranted by their respective BMW NA HEREBY EXCLUDES INCIDENTAL manufacturer. See the Tire Warranty Statement AND CONSEQUENTIAL DAMAGES, on page 16. INCLUDING LOSS OF TIME, INCONVENIENCE, Driving over rough or damaged road surfaces, OR LOSS OF USE OF THE VEHICLE, FOR ANY as well as debris, curbs and other obstacles BREACH OF ANY EXPRESS OR IMPLIED can cause serious damage to wheels, tires WARRANTY, INCLUDING THE IMPLIED and suspension parts. This is more likely to WARRANTY OF MERCHANTABILITY, occur with low-profile tires that provide less APPLICABLE TO THIS PRODUCT. cushioning between the wheel and the road. Be careful to avoid road hazards and reduce Some states do not allow limitations on how long your speed, especially if your vehicle is an implied warranty lasts, or the exclusion or equipped with low-profile tires. limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

3 Limited Warranty — Rust This warranty gives you specific legal rights, and Perforation 2018 Models you may also have other rights which vary from state to state. Any legal claim or action arising BMW of North America, LLC (BMW NA) warrants from any express or implied warranty contained this original vehicle against defects in materials herein must be brought within 12 months of the or workmanship which will result in rust date it arises. perforation of the vehicle body for a period of 12 years unlimited mileage. Coverage begins on What is not covered the date of first retail sale or the date the vehicle This warranty does not apply to damage, is first placed into service as a sales including consequential, which results from demonstrator, Aftersales Mobility Program (AMP) negligence, misuse/improper operation of the Vehicle or company vehicle, whichever is earlier. vehicle, improper repair, lack of or improper To obtain warranty service coverage, the vehicle maintenance, environmental influences, flood, must be brought, upon discovery of any rust accident or fire damage and road salt corrosion. perforation, to the workshop of any authorized Non-genuine BMW Parts—While you may elect BMW center. The authorized BMW center will, to use non-genuine BMW parts for repair without charge for parts or labor, either repair or services, BMW NA is not obligated to pay for replace the defective part(s). The decision repairs of the non-genuine BMW parts or for whether to repair or replace said part(s) is solely repairs of any damage resulting from the use of the prerogative of BMW NA. Parts for which non-genuine parts. replacements are made become the property of This warranty shall be null and void for specific BMW NA. vehicle components that were previously Warranty repairs do not constitute an extension replaced with used or salvaged automobile parts, of the original limited warranty period for the including repairs of any damage resulting from vehicle or a part thereof. the use of these parts. BMW of North America, LLC (BMW NA) makes This warranty shall be null and void if the no other express warranty on this product except odometer has been replaced or altered and the for the new car warranty, rust perforation or the true mileage on the vehicle cannot be emission system warranties. determined, and/or the Vehicle Identification Number (VIN) is altered and/or cannot be THE DURATION OF ANY IMPLIED determined. WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS This warranty shall be null and void if the vehicle LIMITED TO THE DURATION OF THE has been declared a total loss, sold for salvage EXPRESS WARRANTIES HEREIN. purposes, or if the vehicle has been used in any competitive event. BMW OF NORTH AMERICA, LLC (BMW NA) HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, INCONVENIENCE, OR LOSS OF USE OF THE VEHICLE, FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, APPLICABLE TO THIS PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

4 Federal Emissions System Defect For assistance in determining which specific Warranty (Valid Only in the U.S.A. parts or components of your vehicle are covered under this warranty, please contact your including Puerto Rico) authorized BMW center. This warranty applies only to U.S.-specification It is the owner’s responsibility to have all scheduled vehicles distributed by BMW of North America, inspection and maintenance services performed LLC (BMW NA) or sold through the BMW NA (at the owner’s expense when applicable), as European Delivery Program. prescribed in the maintenance schedule for the In accordance with the defect warranty BMW Emission Control System. Service intervals provisions of section 207(b) of the Clean Air Act, are computed by the onboard BMW Condition BMW NA warrants to the first retail purchaser, Based Service system and displayed on the instrument panel. The instructions for proper and each subsequent purchaser, that the car (a) maintenance and use can be found in the Owner’s was designed, built and equipped so as to Manual. It is strongly recommended that any conform, at the time of sale, with all regulations replacement parts used for maintenance, repair or of the U.S. Environmental Protection Agency replacement of emission control systems be applicable at the time of manufacture and (b) is certified BMW Service Parts or BMW Authorized free from defects in materials and workmanship Remanufactured Parts. Without invalidating this which would cause it to fail to conform with warranty, the owner may elect to have applicable regulations for a period of 2 years or maintenance, repair or replacement of the 24,000 miles, whichever occurs first, except for emission control systems performed by any specific emission control components (as listed automotive repair establishment, or elect to use on page 8), for which the warranty period is parts other than certified BMW Service Parts. 8 years or 80,000 miles, whichever occurs first. However, the cost of such service or parts will not be covered under this warranty, except in Coverage begins on the date of first retail sale or emergency situations. In an emergency situation, the date the vehicle is first placed into service as where an authorized BMW center or a warranty a sales demonstrator, Aftersales Mobility replacement part is not reasonably available (within Program (AMP) Vehicle or company vehicle, 30 days), repairs may be performed at any available whichever is earlier. service establishment using any equivalent part. BMW NA will reimburse the owner for such Warranty claims must be made as soon as emergency repairs (including labor, parts and reasonably possible after a defect is discovered. diagnosis not to exceed BMW NA rates for labor, To make a claim, the car must be brought to any parts, and diagnosis in said area) that are covered authorized BMW center during normal business under this warranty. Replaced parts and paid hours. invoices must be presented at an authorized BMW The authorized BMW center will, without charge center as a condition of reimbursement for emergency repairs not performed by an authorized for parts and/or labor (including diagnosis), either BMW center. repair or replace the defective part, if any. The decision whether to repair or replace said parts is The use of replacement parts, which are not of solely the prerogative of BMW NA and must be equivalent quality, may impair the effectiveness expected to correct the failure of the warranted of the emission control system. If other than part. Parts for which replacements are made certified BMW Service Parts or Authorized become the property of BMW NA. In all cases, a Remanufactured Parts are used for maintenance, reasonable time must be allowed for warranty repair or replacement of components affecting repairs to be completed after the car is received emission control, the owner should obtain by the authorized BMW center. assurances that such parts are warranted by their manufacturer to be equivalent to genuine BMW Warranty repairs do not constitute an extension parts in performance and durability. BMW NA of the original limited warranty period for the assumes no liability under this warranty with vehicle or a part thereof. respect to parts other than genuine BMW parts.

5 However, the use of non-genuine BMW General replacement parts or non-EPA certified parts does not invalidate the warranty on other These warranties give you specific legal rights, components, unless non-genuine BMW parts or and you may also have other rights which vary non-EPA certified parts cause damage to from state to state. warranted parts. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED What is not covered WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE The car or any part of the car, unless the failure EXPRESS WARRANTIES HEREIN. causes the car to fail to conform to the applicable emission regulations. BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, Malfunctions, including consequential, caused INCLUDING LOSS OF TIME, INCONVENIENCE, by negligence, misuse/improper operation of the OR LOSS OF USE OF THE VEHICLE, FOR ANY vehicle, environmental influences, flood, accident BREACH OF ANY EXPRESS OR IMPLIED or fire damage. WARRANTY, INCLUDING THE IMPLIED Malfunctions, including consequential, caused WARRANTY OF MERCHANTABILITY, by improper adjustment/repair, modification, APPLICABLE TO THIS PRODUCT. alteration, tampering, disconnection, improper or Some states do not allow limitations on how long inadequate maintenance except if one or more of an implied warranty lasts, or the exclusion or these occurred as a result of repair work that was limitation of incidental or consequential performed by an authorized BMW center under damages, so the above limitations and warranty. exclusions may not apply to you. Additionally, if For gasoline engines, malfunctions caused by you are a California, Connecticut, Delaware, the use of leaded fuel or fuels containing more Maine, Maryland, Massachusetts, New Jersey, than 10% ethanol, or other oxygenates with more New York, Oregon, Pennsylvania, Rhode Island, than 2.8% oxygen by weight (i.e., more than 15% Vermont or Washington resident and your vehicle MTBE or more than 3% methanol plus an is registered in that state, your vehicle is eligible equivalent amount of co-solvent and/or as for California Emissions Warranty coverage. specified in the Owner’s Manual). These federal warranty provisions also apply to Spark plugs, filters, and similar maintenance all vehicles sold in all U.S. states and territories items are not covered under this warranty at or regardless of whether a state has enacted state beyond the first replacement interval, or if the warranty provisions that differ from the federal part has been replaced earlier for reasons other provisions. than it being defective. Any car on which the odometer has been replaced or altered and the true mileage cannot be determined. Any car on which the Vehicle Identification Number (VIN) is altered and/or cannot be determined.

6 Federal Emissions Performance components (as listed on page 8), for which the Warranty (Valid Only in the U.S.A. warranty period is 8 years or 80,000 miles, whichever occurs first. including Puerto Rico) This warranty is made subject to the terms and In those states and jurisdictions that have conditions that apply to the Emission Control established periodic vehicle emissions tests to System Warranty and the New Vehicle Limited encourage proper vehicle maintenance and Warranty. require the car to pass an emissions test approved by the U.S. Environmental Protection Warranty repairs do not constitute an extension Agency and: of the original limited warranty period for the vehicle or a part thereof. 1. The car was distributed by BMW of North No claim under this warranty will be denied on America, LLC (BMW NA), or sold through the the basis of use of a properly installed EPA BMW NA European Delivery Program; and certified emission part for maintenance and 2. The car has been maintained and operated in repair. accordance with the instructions for proper A vehicle manufacturer may deny an emission maintenance and use set forth in the Owner’s performance warranty claim on the basis of an Manual supplied with the car; and uncertified replacement part used in the maintenance or repair of a vehicle only if the vehicle 3. The car fails to conform to the applicable manufacturer presents evidence that the emissions standards of the EPA as judged by uncertified replacement part is either defective in an EPA-approved emissions test; and materials or workmanship or not equivalent from an emission standpoint to the original equipment part. 4. The failure to conform results or will result in Maintenance, replacement, or repair of the owner of the car having to bear a penalty emission control devices and systems may be or other sanction (including the denial of the performed by any automotive repair right to use the car) under local state or establishment or individual using any federal law if the non-conformity is not certified part. remedied within a specified period of time. Immediately after the car has failed an EPA- Then, in accordance with the provisions of approved emission short test, your claim can be section 207(b) of the Clean Air Act, BMW NA made at any authorized BMW center. The warrants that if the car is eligible for coverage authorized BMW center will honor or deny your under this warranty, any non-conformities in the claim within the time period specified by local or car, which cause it to fail an EPA-approved state laws (not to exceed 30 days), to avoid emissions test will, without charge for parts or further penalties or sanctions. If the claim is labor (including diagnosis), be adjusted, repaired, denied, the authorized BMW center will notify or replaced, at the option of BMW NA to proper you in writing of the reason(s). The authorized specifications, in order to make the car comply BMW center is required by law to honor the claim with applicable emissions standards. The if notice of denial is not received by the owner decision whether to adjust, repair or replace parts within the specified time period. is solely the prerogative of BMW NA and must reasonably be expected to correct the failure of You may obtain further information concerning the warranted part. the emission warranties, or report violations of warranty terms, by contacting: Coverage begins on the date of first retail sale or U.S. Environmental Protection Agency the date the vehicle is first placed into service as Office of Transportation and Air Quality a sales demonstrator, Aftersales Mobility Compliance Division, Light-Duty Vehicle Group Program (AMP) Vehicle or company vehicle, Attn: Warranty Complaints whichever is earlier. This warranty continues for a 2000 Traverwood Drive period of 2 years or 24,000 miles, whichever Ann Arbor, MI 48105 occurs first, except for specific emissions control Email: [email protected]

7 The following systems are covered by the General Federal Emission Performance Warranty for a period of 2 years or 24,000 miles, whichever These warranties give you specific legal rights, occurs first. The specific systems may vary and you may also have other rights which vary according to model; therefore, all of the systems from state to state. listed may not be used on your vehicle. For THE DURATION OF ANY IMPLIED assistance in determining which systems and WARRANTIES, INCLUDING THE IMPLIED specific components within these systems apply WARRANTY OF MERCHANTABILITY, IS to your vehicle, please contact your authorized LIMITED TO THE DURATION OF THE BMW center. EXPRESS WARRANTIES HEREIN. AIR INDUCTION SYSTEM BMW NA HEREBY EXCLUDES INCIDENTAL FUEL METERING SYSTEM AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, INCONVENIENCE, IGNITION SYSTEM OR LOSS OF USE OF THE VEHICLE, FOR ANY POSITIVE CRANKCASE VENTILATION BREACH OF ANY EXPRESS OR IMPLIED SYSTEM (PCV) WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, FUEL EVAPORATIVE CONTROL SYSTEM APPLICABLE TO THIS PRODUCT. EXHAUST SYSTEM Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or ENGINE EMISSION CONTROL SYSTEM limitation of incidental or consequential SENSORS/DEVICES damages, so the above limitations and ONBOARD DIAGNOSTIC SYSTEM (OBD) exclusions may not apply to you. RELATED PARTS ASSOCIATED WITH THE These federal warranty provisions also apply to ABOVE SYSTEMS all vehicles sold in all U.S. states and territories regardless of whether a state has enacted state The following components and systems are warranty provisions that differ from the federal covered under the Federal Emission Warranty for provisions. a period of 8 years or 80,000 miles, whichever occurs first. CATALYTICCONVERTER ENGINE CONTROL MODULE (INCLUDING ONBOARD DIAGNOSTIC SYSTEM) For assistance in determining coverage of the specific components of the Onboard diagnostic system, please contact your authorized BMW center.

8 California Emission Control 2. If any emission-related part on your vehicle is Warranty Statement* Your defective, the part will be repaired or replaced Warranty Rights and Obligations by BMW NA. This is your short-term emission control system DEFECTS The California Air Resources Board and BMW of WARRANTY. North America, LLC (BMW NA) are pleased to – For 7 years or 70,000 miles, whichever occurs explain the emission control system warranty on first: your 2018 vehicle. In California, new motor vehicles must be designed, built and equipped to If an emission-related part specially noted on meet the State’s stringent anti-smog standards. page 13 as having coverage for 7 years or BMW NA must warrant the emission control 70,000 miles is defective, the part will be system on your vehicle for the periods of time repaired or replaced by BMW NA. This is your listed below provided there has been no abuse, long-term emission control system DEFECTS neglect or improper maintenance of your vehicle. WARRANTY. *The California Emissions Control System Warranty repairs do not constitute an extension Limited Warranty applies to all 2018 U.S.- of the original limited warranty period for the specification BMW vehicles registered in vehicle or a part thereof. California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New Owner’s Warranty Responsibilities: York, Oregon, Pennsylvania, Rhode Island, Vermont or Washington. Vehicles covered by this – As the vehicle owner, you are responsible for warranty are also covered by the Federal the performance of the required maintenance Emission Warranty. listed in your Maintenance booklet. BMW NA recommends that you retain all receipts Your emission control system may include parts covering maintenance on your vehicle, but such as the fuel injection system, the ignition BMW NA cannot deny warranty solely for the system, catalytic converter, and engine computer. Also included may be hoses, belts, lack of receipts or for your failure to ensure the connectors and other emission-related performance of all scheduled maintenance. assemblies. – You are responsible for presenting your vehicle to an authorized BMW center as soon as a Where a warrantable condition exists, BMW NA will repair your vehicle at no cost to you including problem exists. The warranty repairs should be diagnosis, parts and labor. completed in a reasonable amount of time, not to exceed 30 days. Manufacturer’s Warranty Coverage: – As the vehicle owner, you should also be aware – For 3 years or 50,000 miles, whichever occurs that BMW NA may deny your warranty first: coverage if your vehicle or part has failed due to abuse, neglect, improper maintenance or 1. If your vehicle fails a Smog Check inspection, unapproved modifications. all necessary repairs and adjustments will be made by BMW NA to ensure that your vehicle passes the inspection. This is your emission control system PERFORMANCE WARRANTY.

9 If you have any questions regarding your c. free from defects in materials and warranty rights and responsibilities, you should workmanship in emission related parts, which contact: are contained in the California Emission BMW of North America, LLC Warranty Parts List on page 13, for a period of Customer Relations and Services Department 7 years or 70,000 miles, whichever occurs P.O.Box 1227 first. Westwood, NJ 07675-1227 Coverage begins on the date of first retail sale or Telephone: 1 800 831-1117 the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Email: [email protected] Program (AMP) Vehicle or company vehicle, Website: www.bmwusa.com whichever is earlier. or the To obtain service under this warranty, the vehicle must be brought, upon failure of a Smog Check California Air Resources Board test or upon discovery of the defect, to the 9528 Telstar Avenue workshop of any authorized BMW center, during El Monte, CA 91731 normal business hours. The authorized BMW center will honor or deny your claim within California Emission Control 30 days. If the claim is denied, the authorized System Limited Warranty* BMW center will notify you in writing of the reason(s). The authorized BMW center is This warranty applies to California certified required by law to honor the claim if notice is not vehicles distributed by BMW of North America, given to the owner within 30 days. LLC (BMW NA) or sold through the BMW NA European Delivery Program, registered and The authorized BMW center will, without charge operated primarily in California. for parts or labor (including diagnosis), either adjust, repair or replace the defective part and *The California Emissions Control System other parts affected by the failure of the Limited Warranty applies to all 2018 U.S.- warranted part, if any. If your vehicle failed the specification BMW vehicles registered in California Smog Check test or an EPA-approved California, Connecticut, Delaware, Maine, short test, then BMW NA will repair your vehicle Maryland, Massachusetts, New Jersey, New so that it will pass this test. Items that require York, Oregon, Pennsylvania, Rhode Island, scheduled replacement are warranted prior to Vermont or Washington. Vehicles covered by this their first replacement interval. BMW NA may warranty are also covered by the Federal repair a part in lieu of replacing it when Emission Warranty. performing warranty repairs. Parts for which replacements are made become the property of BMW NA warrants to the original purchaser and BMW NA. After 3 years or 50,000 miles, and in each subsequent owner that the vehicle is: accordance with paragraph (c) above, such a. designed, built and equipped so as to repairs are limited to the repair or replacement of conform with the applicable California Air those parts identified in the California Emissions Resources Board emission standards. Warranty List. b. free from defects in materials and workmanship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog Check test or EPA-approved short test for a period of 3 years or 50,000 miles, whichever occurs first.

10 Vehicles sold in California are also subject to warranty, the owner may elect to have Federal emission warranty provisions that run maintenance, repair or replacement of the concurrently. For California vehicles, the specific emission control systems performed by any emission control components listed on page 8 automotive repair establishment, or elect to use are also covered under the Federal Emission parts other than BMW Authorized System Defect Warranty of 8 years or Remanufactured or genuine BMW Service Parts. 80,000 miles, whichever occurs first. However, the cost of such service or parts will not If, within 7 years or 70,000 miles, whichever be covered under this warranty, except in occurs first, the vehicle fails a Smog Check emergency situations. In an emergency situation, because of a defect in a part listed in the where an authorized BMW center is not California Emission Warranty Parts List on reasonably available or a warranty replacement page 13, repair or replacement will be performed part is not available within 30 days, repairs may under this warranty. be performed at any available service establishment or by any individual using any A repair performed as the result of a Smog Check replacement part. test failure due to a defect in a part, which is warranted for 7 years/70,000 miles, is covered. A repair not completed within 30 days Warranty repairs do not constitute an extension constitutes an emergency. BMW NA will of the original limited warranty period for the reimburse the owner for such emergency repairs vehicle or a part thereof. (including labor, parts and diagnosis not to exceed BMW suggested retail price for all In all cases, a reasonable time, not to exceed warranted parts replaced and labor charges 30 days, must be allowed for a warranty repair to based on the manufacturer’s recommended time be completed, after the car is received by the allowance for the warranty repair and the authorized BMW center. geographically appropriate hourly labor rate) that It is the owner’s responsibility to have all required are covered under this warranty. Replaced parts maintenance services performed (at the owner’s and paid invoices must be presented to an expense when applicable), as prescribed in the authorized BMW center as a condition of maintenance schedule for the BMW Emission reimbursement for emergency repairs not Control System. Service intervals are computed performed by an authorized BMW center. by the Condition Based Service system and displayed on the instrument panel. The use of replacement parts, which are not of equivalent quality, may impair the effectiveness However, BMW NA will not deny your warranty of emission control systems. If other than repair claims solely because you do not have genuine BMW Service Parts or Authorized maintenance records or you did not perform the Remanufactured Parts are used for maintenance, required maintenance unless BMW NA repair or replacement of components affecting demonstrates that such lack of required emission control, the owner should obtain maintenance is a direct cause of the emission assurances that such parts are warranted by their control system failure. The instructions for manufacturer to be equivalent to genuine BMW required maintenance and use can be found in parts in performance and durability. BMW NA the Owner’s Manual and in the BMW assumes no liability under this warranty with Maintenance booklet. respect to parts other than genuine BMW parts. It is strongly recommended that any replacement However, the use of non-genuine BMW parts used for maintenance, repair or replacement parts does not invalidate the replacement of emission control systems be warranty on other components, unless genuine BMW Service Parts or BMW Authorized non-genuine BMW parts cause damage to Remanufactured Parts. Without invalidating this warranted parts.

11 What is not covered General The car or any part of the car, unless the failure The warranty gives you specific legal rights, and causes the car to fail to conform to the applicable you may also have other rights which vary from emission regulations. state to state. Malfunctions, including consequential, caused THE DURATION OF ANY IMPLIED by negligence, misuse/improper operation of the WARRANTIES, INCLUDING THE IMPLIED vehicle, environmental influences, flood, accident WARRANTY OF MERCHANTABILITY, IS or fire damage. LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. Malfunctions, including consequential, caused by improper adjustment/repair, modification, BMW OF NORTH AMERICA, LLC (BMW NA) alteration, tampering, disconnection, improper or HEREBY EXCLUDES INCIDENTAL AND inadequate maintenance except if one or more of CONSEQUENTIAL DAMAGES, INCLUDING these occurred as a result of repair work that was LOSS OF TIME, INCONVENIENCE, OR LOSS performed by an authorized BMW center under OF USE OF THE VEHICLE, FOR ANY BREACH warranty. OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF For gasoline engines, malfunctions caused by MERCHANTABILITY, APPLICABLE TO THIS the use of leaded fuel or fuels containing more PRODUCT. than 10% ethanol, or other oxygenates with more than 2.8% oxygen by weight (i.e., more than 15% Some states do not allow limitations on how long MTBE or more than 3% methanol plus an an implied warranty lasts, or the exclusion or equivalent amount of co-solvent and/or as limitation of incidental or consequential specified in the Owner’s Manual). damages, so the above limitations and exclusions may not apply to you. Spark plugs, filters, and similar maintenance items are not covered under this warranty at or Federal warranty provisions also apply to all beyond the first replacement interval, or if the vehicles sold in all U.S. states and territories part has been replaced earlier for reasons other regardless of whether a state has enacted state than it being defective. warranty provisions that differ from the federal provisions. Any car on which the odometer has been replaced or altered and the true mileage cannot For assistance in determining which parts are be determined. covered by this warranty, please contact your authorized BMW center or the BMW NA Any car on which the Vehicle Identification Customer Relations and Services Department at Number (VIN) is altered and/or cannot be 1 800 831-1117. You may obtain further determined. information concerning the emissions warranty or report violations of warranty terms by contacting Air Resources Board (ARB), Mobile Source Operations Division, 9528 Telstar Avenue, El Monte, CA 91731. Please include the title of the BMW service department head and telephone number.

12 California Emission Warranty Parts List The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70,000 miles, whichever comes first. Model: M2 Coupe M3 Sedan M6 Convertible M4 Coupe M6 Gran Coupe M4 Convertible Coverage: 7 years 7years 7years 70,000 miles 70,000 miles 70,000 miles Air Cleaner [Intake •• Silencer/Muffler] Brake System Control Module [DSC Control ••• Unit] Camshaft Position ••• Adjustment Unit Canister Purge Siphon Jet Pump [Sucking Jet • Pump] Canister Purge Valve [Fuel Tank Ventilation • Valve] Catalytic Converter ••• Charge Air Cooler (CAC) ••• Charge Air Duct (CAC to • Throttle) Charge Air Duct (CAC to • Throttle, Bottom) Charge Air Duct (CAC to • Throttle, Top) [Hose] Crankshaft Position • Sensor (CKP) Engine Control Module (ECM) [Control Unit ••• DME] Evaporative Emission Canister [Activated •• Charcoal Filter] Exhaust Manifold • Exhaust Manifold ••• Gasket Front Fuel Line (High Pressure Pump to Fuel •• Rail) [High Pressure Pipe] Front Fuel Line (to High •• Pressure Pump)

13 Model: M2 Coupe M3 Sedan M6 Convertible M4 Coupe M6 Gran Coupe M4 Convertible Coverage: 7 years 7years 7years 70,000 miles 70,000 miles 70,000 miles Front Heated Oxygen Sensor [Regulating • Lambda Probe] Fuel Filler Pipe •• Fuel Injector •• Fuel Injector Gasket • Ring Fuel Low Pressure • Sensor Fuel Pump [Supply/ •• Delivery Module] Fuel Rail Sensor • [Sensor, High-Pressure] Fuel Rail [High-Pressure ••• Rail] Fuel Tank ••• Fuel Tank Breather Line • High-Pressure Fuel ••• Pump Intake Manifold ••• Intake Manifold Gasket •• Knock Sensor [Ping ••• Sensor] Malfunction Indicator ••• Lamp (MIL) Manifold Absolute Pressure Sensor (MAP) • [Intake Manifold Pressure Sensor] Middle Fuel Line [Fuel •• Hose] Park Lockout Module ••• Rear Heated Oxygen Sensor [Monitoring • Lambda Probe] Throttle Body •• Timing Chain ••• Transmission Control ••• Module [Mechatronic]

14 Model: M2 Coupe M3 Sedan M6 Convertible M4 Coupe M6 Gran Coupe M4 Convertible Coverage: 7 years 7years 7years 70,000 miles 70,000 miles 70,000 miles Transmission Speed and Temperature •• Sensor Turbocharger ••• Turbocharger Clamp (at • Exhaust Manifold) Turbocharger Gasket (to • Exhaust Manifold) Turbocharger Vacuum • Pump Turbocharger Vacuum • Tank Turbocharger Wastegate Actuator • [Turbocharger Drive Motor] Valve Cover Gaskets [Gasket Set, Cylinder ••• Head Cover] Valvetronic Actuator [Eccentric Shaft ••• Actuator] VANOS VVT Actuator • [Solenoid Valve (SOLV)]

15 Tire Warranty Statement In case your vehicle will not be operated for several weeks, it is advisable to: Original equipment tires on new BMW vehicles ᭟ consider using a proper trickle charger, are warranted by their respective manufacturer following the charger manufacturer’s as detailed in the applicable tire manufacturer’s instructions, to maintain the battery’s state of warranty statement. charge; or The CD ROM BMW provides in the vehicle’s ᭟ consult your authorized BMW center or documents portfolio contains the warranty another qualified service center regarding statements for the following original equipment battery removal. Once removed, the battery tire manufacturers (as applicable to your vehicle): must be charged and stored in a cool, dry ᭟ Bridgestone/Firestone place where it can be protected from freezing. ᭟ Continental If the battery will be stored for over 3 months, it must be recharged every 3 months, or else it ᭟ Goodyear/Dunlop will become damaged and useless. ᭟ Hankook ᭟ Michelin Please consult with your authorized BMW center ᭟ or another qualified service center for further Pirelli guidance and information. The terms and conditions of the tire manufacturers’ warranties are independently Corrosion Protection determined by the tire manufacturers without Extensive corrosion protection measures input from BMW. We recommend either implemented by BMW now make it possible to contacting or visiting the specific tire offer a 12-year unlimited mileage anti-corrosion manufacturer’s website to ensure that you have warranty against rust perforation on your vehicle the most current tire warranty information that provided that the vehicle is properly maintained. applies to your tires. Information on proper maintenance is available in this Booklet and your vehicle’s Owner’s Manual. Should you have difficulty in obtaining the applicable warranty service from a tire The major degree of corrosion protection is due manufacturer, your authorized BMW center will to the electrophoretic dip painting process which assist you in resolving the situation. cathodically deposits paint particles on all body parts, attracting paint particles into the minutest Instructions for proper tire care and maintenance cavities or seams. Body parts are designed to are contained in the Wheels and Tires section of provide optimum corrosion protection. your vehicle’s Owner’s Manual. During manufacture, metal exterior body parts 12 Volt Battery Care receive an additional corrosion protection coat. Hood, trunk, doors and other body parts are Battery posts, terminals and related coated with PVC and sealed from the outside. accessories contain lead and lead All floor panels receive a resilient coating of PVC compounds; chemicals know to the State of for maximum protection against damage due to California to cause cancer. stones, etc. If your vehicle is driven only for short distances of Corrosion protection materials tested over many less than 10 miles over a prolonged period of years are applied to the surfaces of cavities and time, without an occasional drive at highway to the entire underside of the vehicle during and speeds, the engine’s charging system will not after assembly. maintain the battery. Insufficient use of the vehicle could result in short-term starting For additional information on the 12-year problems and, in the long term, could damage unlimited mileage anti-corrosion warranty, see the battery. the section of this Booklet on page 4.

16 Restoring corrosion protection Gasoline Engines — Fuel Quality Please take care that anti-corrosion material is Use fuels advertised to have adequate replaced when your car is repaired after body or detergency and low alcohol (such as ethanol) chassis damage. content. Please refer to your Owner’s Manual for important information on the fuel recommended Underbody maintenance for use in your vehicle. Use of fuels with insufficient detergent and/or excess alcohol can The underbody has to be cleaned at least once a cause driveability problems that necessitate year, in Spring, with plain water in order to cleaning intake valves and fuel injection valves, remove mud, chemical sediments and other and, when applicable, adjusting the engine idle. deposits. If those materials are not removed, We recommend having this work performed by corrosion (rust) will occur on metal components. your authorized BMW center or another qualified service center, perhaps while regular Your authorized BMW center can do this maintenance is performed. Your authorized BMW anti-corrosion service for you. center can also recommend a gasoline additive Do not apply additional undercoating or that will provide sufficient detergency. This rust-proofing on or near the exhaust recommended, unscheduled maintenance, manifold, exhaust pipes, catalytic converter or heat which may be necessitated by use of shields. During driving, the substance used for inappropriate fuels, is not required in order to undercoating could overheat and cause a fire. maintain the emission warranty. It also is not covered by your vehicle’s warranty because no defect in material or workmanship or component failure is involved.

17 Notice The “National Traffic and Motor Vehicle Safety Act of 1966” requires manufacturers to be in a position to contact vehicle owners when a correction of a safety-related defect or noncompliance issue with an applicable federal motor vehicle safety standard becomes necessary. Please see the Correcting, Updating or Changing Vehicle-Related or Ownership Information section. Correcting, Updating or Changing Vehicle-Related or Ownership Information To enable BMW to contact you with important vehicle product and safety updates, including vehicles with expired warranty coverage, please update your vehicle-related or ownership information by either: ᭟ Logging on at www.bmwusa.com to access your My BMW Account (create a new account as necessary) ᭟ Contacting the BMW Customer Relations and Services Department at 1 800 831-1117 ᭟ Completing and mailing the Information Change Card, located at the back of this Booklet Please have your vehicle’s 17-character Vehicle Identification Number (VIN) available. Exporting Your BMW Vehicle Yourvehicle has been specifically adapted and designed to meet the particular operating conditions and homologation requirements in your country and continental region in order to deliver the full BMW driving pleasure while the vehicle is operated under those conditions. If you wish to operate your vehicle in another country or region, you may be required to adapt your vehicle to meet different prevailing operating conditions and homologation requirements. You should also be aware of any applicable warranty limitations or exclusions for such country or region. In such case, please contact the Customer Relations and Services Department for further information.

18 Customer Assistance Information BMW center. Please remember: the first step in resolving a complaint is to contact the authorized Your satisfaction with our product and the BMW center that performed the work on your services provided by authorized BMW centers is vehicle. They have the necessary equipment and of great importance to us. We take pride in our the personnel to achieve this goal. product, as does the authorized BMW center who services it. If you should ever have a We are confident that every effort will be made to question regarding your authorized BMW ensure your satisfaction. center’s service or your BMW’s performance, we recommend that you contact your authorized Customer Assistance — Notification BMW center. During a specific period (for example, the earlier When contacting an authorized BMW center, we of 12 months or 12,000 miles, though this period suggest that, depending upon the nature of your varies by state), some states require us or our contact, you discuss it with either the Sales, authorized BMW center, to repair in a reasonable Service, or Parts Manager. number of attempts, any defect or condition which substantially impairs the use, value, or As all matters are resolved at the authorized safety of a new vehicle sold, leased or registered BMW center level, it is important that they be in that state. given the opportunity to provide a solution. Should you feel that you were not provided with A reasonable number of attempts is generally the proper response, we urge you to contact the defined as (i) four or more attempts to repair the General Manager or authorized BMW Center same defect (the number of attempts vary by Operator. state) or (ii) the vehicle is out of service by reason Despite the best intentions of all parties, a of one or more repair(s) for more than a misunderstanding may occur between you and cumulative total of 30 days (this period varies by your authorized BMW center. Should this occur state), except for delays created by conditions and you require further assistance, please beyond our control. contact the BMW NA Customer Relations and If we are unable to correct a defect or condition Services Department at: covered by these statutes in a reasonable Telephone: 1 800 831-1117 number of attempts, we may be obligated either to replace the vehicle or reimburse the owner/ Email: [email protected] lessee in an amount equal to the purchase price Website: www.bmwusa.com or lease payments paid by the owner/lessee, less the amount directly attributable to use of the When contacting us, we ask that you provide the vehicle by the owner/lessee. following information: ᭟ Your name, address and telephone number You should send written notification directly ᭟ Vehicle Identification Number (last seven to BMW of North America, LLC of the digits) existence of an alleged defect. Send written communication to the Customer Relations ᭟ Vehicle delivery date and Services Department address listed ᭟ Vehicle mileage below. ᭟ Selling authorized BMW center’s name BMW of North America, LLC ᭟ Servicing authorized BMW center’s name Customer Relations and Services Department ᭟ Description of the problem P.O.Box 1227 Westwood, NJ 07675-1227 A BMW NA Customer Relations and Services Representative will carefully review all the facts Telephone: 1 800 831-1117 involved and let you know what further action will be taken in conjunction with your authorized Email: [email protected]

19 IMPORTANT: IF THIS VEHICLE HAS A DEFECT 4. If the same defect substantially continues to THAT SUBSTANTIALLYAFFECTS ITS USE, exist after the manufacturer has had the last VALUE OR SECURITY, OR THAT MAY CAUSE opportunity to repair or correct the defect, DEATH OR SERIOUS BODILYINJURY IF you may file a claim for compensation under DRIVEN, AND WAS PURCHASED, LEASED OR the New Jersey lemon law. REGISTERED IN NEW JERSEY,YOU MAY HAVE THE RIGHT UNDER THE LEMON LAW IN THE FOR COMPLETE INFORMATION ABOUT YOUR STATE OF NEW JERSEY TO A REFUND OF RIGHTS AND RESOURCES UNDER THIS LAW, THE PRICE OF PURCHASE OR TO YOUR INCLUDING THE MANUFACTURER’S LEASE PAYMENTS. ADDRESS FOR NOTIFICATION OF THE DEFECT, PLEASE CONTACT: NEW JERSEY Here is a summary of your rights: DEPARTMENT OF LAW AND PUBLIC SAFETY, DIVISION OF CONSUMER AFFAIRS, LEMON 1. To qualify for compensation under the New LAW UNIT, POST OFFICE BOX 45026, Jersey lemon law, you must give the NEWARK, NEW JERSEY 07101, PHONE manufacturer or your dealer opportunity to NUMBER: 1 973 504-6226. repair or correct the defect of the vehicle IMPORTANTE: SI EL VEHÍCULO TIENE UN within the terms of protection under the DEFECTO QUE AFECTE DE MANERA lemon law, which are the first 24,000 miles of SUSTANCIAL SU USO, VALOR O SEGURIDAD, operation or two years after the date of O QUE PUEDA CAUSAR LA MUERTE O original date of delivery or whichever comes LESIONES CORPORALES GRAVES SI SE first. MANEJA, Y SE COMPRÓ, ARRENDÓ O REGISTRÓ EN NUEVA JERSEY, PUEDE TENER 2. If the manufacturer or your dealer cannot fix DERECHO EN LOS TÉRMINOS DE LA LEY or correct the defect within a reasonable SOBRE DEFECTOS CONOCIDA COMO amount time, you may have the right to return ЉLEMON LAWЉ DELESTADODENUEVA the vehicle and receive a full refund, less a JERSEY A UN REEMBOLSO DEL PRECIO DE discount for the use of the vehicle. COMPRA O DEL PAGO DEL ARRENDAMIENTO. 3. If it is assumed that the manufacturer or your Aquí le damos un sumario de sus derechos: dealer cannot repair or correct the defect and if the same defect continues to substantially 1. Para tener derecho a una indemnizaciónen exist after that the manufacturer has received los términos de la ЉLemon LawЉ de Nueva a notice of the defect, sent by certified mail Jersey, debe dar el fabricante o a su with return receipt, and has had a final concesionaria la oportunidad de reparar o chance to correct the defect or condition corregir el defecto del vehículodentrodelos within 10 days of receiving the notice. This plazos de protección que establece esta ley, notice must be received by the manufacturer que son las primeras 24,000 millas de within the terms of protection and can only operación o dos años a partir de la fecha de be given after (i) the manufacturer or your entrega original, lo que ocurra primero. dealer has attempted two or more times to 2. Si el fabricante o su concesionaria no pueden correct the defect; (ii) the manufacturer or arreglar o corregir el defecto en un plazo your dealer has attempted, at least once, to razonable, puede tener derecho a devolver el correct the defect if the defect is one which vehículo y recibir un reembolso íntegro, can cause death or serious bodily injury if the menos un descuento por el uso del vehículo. vehicle is operated; or (iii) the vehicle has been out of service for repairs by a total of 20 calendar days accumulation or more, or in the case of a rolling motorized house (motorhome) 45 days or more.

20 3. Se da por sentado que el fabricante o su BBB Auto Line concesionaria no pueden reparar o corregir el defecto si el mismo defecto continúa If your concern is still not resolved to your existiendo de manera sustancial después de satisfaction, BMW NA offers additional assistance through BBB AUTO LINE in que el fabricante ha recibido una notificación ARKANSAS, CALIFORNIA, GEORGIA, IDAHO, del defecto enviada por correo certificado IOWA, KENTUCKY, MARYLAND, con acuse de recibo, y ha tenido un última MASSACHUSETTS, MINNESOTA, oportunidad de corregir el defecto o PENNSYLVANIA, and VIRGINIA. BBB AUTO problema en los 10 días posteriores a la LINE is a dispute resolution program recepción de la notificación. Esta notificación administered by the Council of Better Business debe ser recibida por el fabricante dentro de Bureaus. BBB AUTO LINE resolves disputes los plazos de protecciónysólo se puede dar through mediation or arbitration. Mediation is an después de que (i) el fabricante o su informal proceeding whereby a neutral third party concesionaria han intentado dos o más (mediator) helps the parties to find an acceptable resolution. Arbitration is also an informal veces corregir el defecto, (ii) el fabricante o proceeding in which an impartial third party su concesionaria han intentado, al menos renders a decision after a hearing at which both una vez, corregir el defecto si este puede parties have an opportunity to be heard. You can causar la muerte o lesiones corporales select mediation or arbitration or both. graves si se maneja el vehículo, o (iii) el vehículo ha estado fuera de servicio por The program is free of charge to you, the consumer, but there are some minimum reparaciones un total de 20 días calendario o requirements for participation in the program. más,oenelcasodeunacasarodante Please contact BBB AUTO LINE at the address motorizada (casa rodante), 45 días o más. or phone number listed below for more details: 4. Si el mismo defecto sigue existiendo de BBB AUTO LINE manera sustancial después de que el 3033 Wilson Boulevard, Suite 600 fabricante ha tenido la última oportunidad de Arlington, VA 22201 reparar o corregir dicho defecto, puede 1 800 955-5100 presentar una reclamación de indemnización If you wish to use the program and you qualify for Љ Љ en los términos de la Lemon Law de Nueva participation, you will be required to provide the Jersey. following information: ᭟ SI DESEA MÁS INFORMACIÓNACERCADE Your name and address SUS DERECHOS Y RECURSOS EN LOS ᭟ The Vehicle Identification Number (VIN) TÉRMINOS DE ESTA LEY, INCLUIDA LA ᭟ The make, model and year of your vehicle DIRECCIÓN DEL FABRICANTE PARA ᭟ NOTIFICACIONES DE DEFECTOS, ESTOS A description of the problem with your vehicle SON LOS DATOS DE CONTACTO: NEW BBB AUTO LINE will also ask you for other JERSEY DEPARTAMENT OF LAW AND PUBLIC information that may help resolve your concerns, SAFETY, DIVISION OF CONSUMER AFFAIRS, such as the purchase price of your vehicle, any LEMON LAW UNIT, POST OFFICE BOX 45026, mileage at the time of purchase, the current NEWARK, NEW JERSEY 07101, mileage, and copies of repair orders. TELÉFONO: 1 973 504-6226.

21 BBB AUTO LINE will notify you when your claim 4. In order to file a claim with BBB AUTO LINE, has been filed. If you decide to arbitrate, you may you will have to provide your name and attend the hearing in person or by telephone. You address, the brand name and Vehicle may bring witnesses and give supporting Identification Number (VIN) of your vehicle, evidence. You may also submit your claim in and a statement of the nature of your writing and ask for a decision on the documents problem or complaint. You will also be asked you submit, without attending a hearing. BBB AUTO LINE will usually render a decision within to provide: the approximate date of your 40 days from the time you file your complaint. acquisition of the vehicle, the vehicle’s The decision is binding on BMW NA if you current mileage, the approximate date and decide to accept it. BMW NA must comply with mileage at the time any problem(s) were first the decision within the time frame specified by brought to the attention of BMW NA or one of the arbitrator. our dealers, and a statement of the relief you Important: You must use BBB AUTO LINE are seeking. There is no charge to the before asserting in court any rights or remedies customer in bringing this claim. created by the Magnuson Moss Warranty Act, 5. BBB AUTO LINE staff may try to help resolve (The Act) 15 U.S.C. Sec. 2301, et seq. You may your dispute through mediation. If mediation alsoberequiredtouseBBBAUTOLINEbefore seeking remedies under your state’s Lemon Law. is not successful, or if you do not wish to If you choose to seek redress by pursuing rights participate in mediation, claims within the and remedies not created by Title 1 of Magnuson program’s jurisdiction may be presented to Moss Warranty Act, prior resort to the BBB an arbitrator at an informal hearing. The AUTO LINE is not required by any provision of arbitrator’s decision should ordinarily be the Act. issued within 40 days from the time your complaint is filed; there may be a delay of California Residents 7 days if you did not first contact BMW NA about your problem, or a delay of up to 1. BMW OF NORTH AMERICA, LLC (BMW NA) 30 days if the arbitrator requests an participates in BBB AUTO LINE, a mediation/ inspection/report by an impartial technical arbitration program administered by the expert or further investigation and report by Council of Better Business Bureaus [3033 BBB AUTO LINE. Wilson Boulevard, Arlington, Virginia 22201] through local Better Business Bureaus. The 6. You are required to use BBB AUTO LINE Arbitration Certification Program of the before asserting in court any rights or California Department of Consumer Affairs remedies conferred by California Civil Code has certified BBB AUTO LINE and BMW. Section 1793.22. You are not required to use BBB AUTO LINE before pursuing rights and 2. If you have a problem arising under a remedies under any other state or federal law. BMW NA written warranty, we encourage you You are also required to use BBB AUTO LINE to bring it to our attention. If we are unable to before exercising rights or seeking remedies resolve it, you may file a claim with BBB created by Title I of the Magnuson-Moss AUTO LINE. Claims must be filed with BBB Warranty Act, 15 U.S.C. sec. 2301 et seq. If AUTO LINE within six (6) months after the you choose to seek redress by pursuing expiration of the warranty. rights and remedies not created by California 3. To file a claim with BBB AUTO LINE, call Civil Code Section 1793.22 or Title I of the 1 800 955-5100. There is no charge for the Magnuson-Moss Warranty Act, resort to call. BBB AUTO LINE is not required by those statutes.

22 7. California Civil Code Section 1793.2(d) 8. The following remedies may be sought in requires that, if BMW NA or its representative BBB AUTO LINE: repairs, reimbursement for is unable to repair a new motor vehicle to money paid to repair a vehicle or other conform to the vehicle’s applicable express expenses incurred as a result of a vehicle warranty after a reasonable number of nonconformity, repurchase or replacement of attempts, BMW NA may be required to your vehicle and compensation for damages replace or repurchase the vehicle. California and remedies available under BMW NA’s Civil Code Section 1793.22(b) creates a written warranty or applicable law. presumption that BMW NA has had a reasonable number of attempts to conform 9. The following remedies may not be sought in the vehicle to its applicable express BBB AUTO LINE: punitive or multiple warranties if, within 18 months from delivery damages, attorney’s fees, or consequential to the buyer or 18,000 miles on the vehicle’s damages other than as provided in California odometer, whichever occurs first, one or Civil Code Section 1794(a) and (b). more of the following occurs: 10. You may reject the decision issued by a BBB • The same nonconformity [a failure to AUTO LINE arbitrator. If you reject the conform to the written warranty that decision, you will be free to pursue further substantially impairs the use, value or safety legal action. The arbitrator’s decision and of the vehicle] results in a condition that is likely to cause death or serious bodily injury any findings will be admissible in a court if the vehicle is driven AND the action. nonconformity has been subject to repair 11. If you accept the arbitrator’s decision, two or more times by BMW NA or its agents BMW NA will be bound by the decision, and AND the buyer or lessee has directly will comply with the decision within a notified BMW NA of the need for the repair reasonable time not to exceed 30 days after of the nonconformity; OR we receive notice of your acceptance of the • The same nonconformity has been subject decision. to repair 4 or more times by BMW NA or its agents AND the buyer has notified BMW NA 12. Please call BBB AUTO LINE at of the need for the repair of the 1 800 955-5100 for further details about the nonconformity; OR program. • The vehicle is out of service by reason of IDAHO Residents IMPORTANT: IF THIS repair of nonconformities by BMW NA or its VEHICLE IS DEFECTIVE, YOU MAY BE agents for a cumulative total of more than ENTITLED UNDER THE STATE’S LEMON LAW 30 calendar days after delivery of the vehicle TO REPLACEMENT OF IT OR A REFUND OF to the buyer. ITS PURCHASE PRICE OR YOUR LEASE NOTICE TO BMW NA AS REQUIRED ABOVE PAYMENTS. HOWEVER, TO BE ENTITLED TO SHALL BE SENTTO THE FOLLOWING REFUND OR REPLACEMENT,YOU MUST ADDRESS: FIRST NOTIFY THE MANUFACTURER, ITS BMW of North America, LLC AGENT, OR ITS AUTHORIZED DEALER OF Customer Relations and Services Department THE PROBLEM IN WRITING AND GIVE THEM P.O.Box 1227 AN OPPORTUNITY TO REPAIR THE VEHICLE. Westwood, NJ 07675-1227 YOU ALSO HAVE A RIGHT TO SUBMIT YOUR 1 800 831-1117 CASE TO THE CONSUMER ARBITRATION [email protected] PROGRAM WHICH THE MANUFACTURER MUST OFFER IN THIS STATE.

23 Special Programs ᭟ A new BMW automobile, purchased under the BMW NA European Delivery Plan; OR SOMETIMES BMW OF NORTH AMERICA, ᭟ LLC (BMW NA) OFFERS A SPECIAL A new, U.S. version, BMW automobile ADJUSTMENT PROGRAM TO PAYALL OR purchased under the Diplomatic or Military PART OF THE COST OF CERTAIN REPAIRS Sales programs, operated in any of the BEYOND THE TERMS OF THE WARRANTY. 50 states, Canada and Puerto Rico. CHECK WITH YOUR AUTHORIZED BMW CENTER TO DETERMINE WHETHER ANY The vehicle itself is covered when driven by any ADJUSTMENT PROGRAM IS APPLICABLE authorized driver. TO YOUR MOTOR VEHICLE. Protection as determined by the vehicle’s original BMW Roadside Assistance in-service date: New BMWs — Protection is provided for The BMW Roadside Assistance Program 4 years/unlimited miles. reflects BMW’s commitment to your Certified Pre-Owned BMWs — 5 years or 6 years complete satisfaction with the BMW (as applicable)/unlimited miles. ownership experience. It’s available for U.S. version BMWs in all NOTE: This protection does not affect the new 50 states, Canada, and Puerto Rico 24 hours a vehicle limited warranty coverage, which remains day, 365 days a year. at 4 years/50,000 miles, or the applicable Certified Pre-Owned BMW time and mileage It’s a valuable benefit provided to you at no coverage. additional cost. (Subject to certain limitations and exclusions noted on page 26.) Getting Started The BMW Roadside Assistance Program is not a warranty and does not affect your rights under For your convenience, a decal showing Roadside the New Vehicle Limited Warranty. Assistance information has been affixed on the driver’s side of the windshield and in the rear Services provided by a third-party business compartment area. partner. Calling For Assistance BMW Roadside Assistance Smartphone Application The toll-free BMW Roadside Assistance number (1 800 332-4269) is answered by a BMW The free BMW Roadside Assistance Smartphone Roadside Assistance service representative. In App dispatches fast, reliable service to your order for you to receive quick and reliable BMW. For more details and to download the App services, it is essential that you provide detailed for your iPhone® or Android™ Smartphone, visit and accurate information to the service https://www.roadsidemobile.com/BMW representative. Be prepared to give: Owner’s Eligibility ᭟ Your name. You are covered if your vehicle is: ᭟ Your complete Vehicle Identification Number ᭟ A new BMW automobile, distributed by (found on your vehicle registration, or on the BMW NA, and purchased at an authorized bottom driver’s side of your windshield). BMW center; OR ᭟ Model description of your vehicle. ᭟ License plate number of your vehicle. ᭟ Vehicle location (including nearby crossroads/ intersections, highway mile markers, street numbers, landmarks, etc.).

24 ᭟ Location you are calling from (including a On-Site Assistance telephone number where you can be reached). On-site service for vehicle disablements, such as If you are calling from a public phone, wait flat tires, dead batteries, and out of fuel there for the return call. Do not leave this conditions, is provided up to a maximum of location without informing the Roadside $100.00 per incident by BMW Roadside Assistance service representative. Assistance. ᭟ A description of your vehicle’s problem. The cost for parts and fuel, when used on-site, is Specific and accurate information will enable the responsibility of the owner/driver. The New the Roadside Assistance service Vehicle Limited Warranty does not cover any of representative to provide the proper help. the above on-site services. Note: If you are using the free BMW Roadside Assistance Smartphone App, the information Lock-Out above is not required. Your BMW is equipped with an advanced entry Emergency Valet Service. Should there be a system, which cannot be bypassed by traditional need beyond BMW Roadside Assistance, locksmith methods without significant damage to Emergency Valet service will provide a personal your vehicle. However, in the event that you find assistant who will help in every way to get you to yourself locked out, a simple telephone call to your final destination. Emergency Valet service Roadside Assistance will help you get back on will help you locate a rental car or taxi agency, the road. A representative will help you find hotel or even help procure airline reservations. In transportation or arrange towing service to the the event of an emergency, this service will assist nearest authorized BMW center. Related towing you in getting information out to the proper party, costs will be compensated up to $100.00 per whether it is business or personal. If we are incident. You, or the person driving your vehicle, unable to contact one of your party, the message are responsible for any expenses related to relay service will document the information, and replacement keys. will make reasonable efforts to deliver the message to the message recipient. Towing Service Personal Trip Routing. Leave the planning to In the event of a mechanical breakdown normally us. Simply give one of our Roadside Assistance covered under the New Vehicle Limited Warranty, service representatives a call, and we will provide your vehicle will be transported (at no cost) to the you with a detailed, easy-to-read, computerized nearest authorized BMW center. Towing to the trip itinerary and companion map package. nearest authorized BMW center is also covered Please allow up to two weeks to process your in the event of an accident or collision. request. If a breakdown occurs after normal business Services hours, your vehicle will be transported to a secure location and transported to the nearest From the information you provide, the BMW authorized BMW center on the next business Roadside Assistance service representative will day. determine the type of help required. If you request that the vehicle be taken to a location other than the nearest authorized BMW Dispatch Service center, any additional expense will be your responsibility. A service provider will be dispatched to the site of your disabled vehicle. However, you may request (at no cost) to be taken to a different authorized BMW center as long as it is within 50 additional miles of the “nearest” authorized BMW center.

25 Towing requests for vehicles disabled because of Car Rental Discounts casualty, fire, act of God, or violation of law (federal, state or local) are provided at the Discounts are available from several car rental expense of the owner/driver. companies. Benefits may vary with each company and location, and are subject to change If it is necessary for you to have your vehicle without notice. towed through your own arrangements, you Simply use the following information to receive must contact BMW Roadside Assistance for your discount: prior authorization and instructions on claim procedures. All claims must be submitted within Avis®: sixty (60) days of the disablement or occurrence, Discount Code: B769775 accompanied by the original receipts. Claims 1 800 331-1212 received after that time period may be Budget®: dishonored and are subject to the full discretion Discount Code: T464331 of BMW Roadside Assistance. If BMW Roadside 1 800 527-0700 Assistance is not contacted for “prior” authorization, the maximum coverage for towing Enterprise®: is $100.00. Discount Code: NA24109 1 800 RENT-A-CAR Sign-and-Drive Hertz®: Discount Code: CDP#1646338 Typically, if you are within the terms of your 1 888 204-0234 warranty, the services you receive under the BMW Roadside Assistance program will not Exclusions require payment. In most cases, you will simply sign a receipt from the provider of services. Specifically excluded from coverage are: ᭟ Fines, taxes, or impound towing fees caused Trip Interruption Benefits by a violation of local or state law. ᭟ Trip interruption benefits are provided for Expenses related to extreme adverse weather mechanical breakdowns as follows: conditions including, but not limited to, floods, ᭟ Breakdowns that are warranty related; and hurricanes and tornadoes (removal from water, snow, ice, etc.). ᭟ Must occur in excess of 100 miles from the ᭟ driver’s primary residence; and Expenses for the removal of snow tires and mounting or removal of snow chains. ᭟ Repairs cannot be completed during normal business hours on the same day of breakdown. Reimbursements will be made for meals, lodging, car rentals, and alternate transportation to bring the driver and the BMW automobile together after the vehicle has been repaired by an authorized BMW center. Original receipts must accompany all reimbursement requests. Trip interruption coverage is limited to $1,000.00 per incident, for a maximum of five days per incident. Always contact BMW Roadside Assistance for trip interruption benefits. They will assist in making all the necessary arrangements.

26 Notes:

27 Notes:

28 Notes:

29 Notes:

30 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

BMW of North America, LLC P.O. Box 1227 Westwood, NJ 07675-9868

Attn: Customer Satisfaction BMW Customer Relations Center at: 1-800-831-1117. For immediate updates or if there are no cards left, please contact the

NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

BMW of North America, LLC P.O. Box 1227 Westwood, NJ 07675-9868

Attn: Customer Satisfaction BMW Customer Relations Center at: 1-800-831-1117. For immediate updates or if there are no cards left, please contact the Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117, or at www.bmwusa.com/MyAccount.

Please Check One: K Address Change K Ownership Change

K Mr. K Mrs. K Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN Current Date: ______Date of Change of Status: ______Sold Privately K (Print name & address of new owner above, if known)

The information provided by you will be used by BMW to update Purchased Privately K Exported K new owner and customer information. Rest assured that we will Traded K Destroyed K not rent or sell your personal information to anyone. To see our privacy policy please go to www.bmwusa.com/about/privacy.html Lease Ended K Stolen K or call 800-831-1117 to request a copy. Gifted K Never Owned K

Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117, or at www.bmwusa.com/MyAccount.