Ips & Indygo Ride Guide

IPS & INDYGO RIDE GUIDE LETTER TO THE PARENTS Dear IPS Parents/Guardians: I’m excited to share news about an important transportation benefit being extended to all IPS FREE RIDES high school students for the 2019-20 school year. In 2018, IPS and IndyGo — the city’s public transit system — partnered to provide a pilot program encouraging high school students to use IndyGo buses instead of the district’s yellow bus transportation to get to and from school. The program began with students from SAFETY FIRST Shortridge and Arsenal Technical high schools. & This school year, IPS and IndyGo are expanding the pilot program to include all IPS high school students from Arsenal Tech, Crispus Attucks, George Washington and Shortridge. Beginning August 5, 2019, students can opt to ride IndyGo to and from school. (Many students ACCESSIBILITY from Herron, Riverside and Purdue Polytechnic currently use IndyGo as their main means of school transportation.) Similarly, high school students in several cities comparable to Indianapolis already depend on city transit to get to school. The goal is twofold: • To provide IPS high school students with a new benefit that oers greater mobility to navigate throughout the city while gaining new skills and independence as they move toward their post-secondary plans. • In future years, to help IPS reduce its transportation budget significantly in order to increase resources to the classroom. This plan was communicated in the run up to the 2018 November election in which voters approved new funds for the district. Student ID cards will be embedded with a FREE electronic bus pass — good from August 2019 to August 2020. To ride IndyGo, all students need to do is find the bus route that works best for 04 ABOUT INDYGO them and tap their ID card once onboard. The electronic pass also allows students to commute to and from work and extracurricular activities, or to simply explore the city. 05 JULIA M. CARSON TRANSIT CENTER For the 2019-20 school year, IPS high school students will still receive a traditional yellow bus assignment and be allowed to ride their yellow bus to and from school whenever they choose. 06 THE RED LINE The use of IndyGo is being oered as an additional benefit. To help parents and students learn more about the pilot program and how to use IndyGo, IPS 08 HOW TO RIDE INDYGO has created the IPS & IndyGo Ride Guide to answer the most frequently asked questions. Using IndyGo will take some getting used to for students who have never ridden the city bus. 09 INDYGO FAST FACTS But, we believe that time and open communication among students, parents/guardians, IndyGo and IPS will result in better transportation opportunities for our students. 10 SAFETY FAST FACTS AND TIPS To encourage communication, IPS will launch an IndyGo Pilot Program Survey on August 6 at www.myips.org. The online questionnaire will allow parents, students and members of the community to provide open and honest feedback. IPS and IndyGo will review feedback RIDER GUIDELINES 11 regularly to determine how to improve the program for IPS students and all city transit riders.

12 BENEFITS OF RIDING INDYGO We hope you’ll encourage your students to take advantage of this important opportunity. Let’s Ride! 14 FEEDBACK SURVEY Aleesia Johnson 15 MYSTOP MOBILE APP IPS Superintendent

-3- JULIA M. CARSON TRANSIT CENTER Located in downtown Indy, the Transit Center houses IndyGo’s customer service representatives, a retail center and much more. Residents use the center for a variety of reasons, including as their initial pick-up and drop-o point, to transfer to another bus along their route, or to purchase bus passes.

The Transit Center oers: - 19 covered bus bays with electronic information signs. - Indoor and outdoor touch screens, featuring real-time transportation information. - Free Wi-Fi. - Charging stations. BOUT NDY O - An indoor waiting area. A I G - Friendly customer service representatives. IndyGo, the brand name for the Indianapolis Public Transportation - Public restrooms. Corporation, is a municipal corporation for the city of Indianapolis. - Uniformed and undercover police ocers. Since 1975, IndyGo has managed and operated the city’s public - Security cameras. transit system and is the largest public transportation provider in The Transit Center is located at 201 E. Washington St., the state of Indiana. at the southeast corner of Delaware and Washington streets. IndyGo operates 31 bus routes throughout Marion County and provides nearly 10 million passenger trips each year. The company, which is housed in the historic Duesenberg factory just west of FREE INDYGO RIDES FOR PARENTS downtown Indianapolis, has more than 500 employees. IndyGo is oering a FREE bus pass for IPS high school IndyGo Hours of Operation parents/guardians of students from Arsenal Tech, Crispus Attucks, George Washington and Shortridge. Buses run daily from 5 a.m. to midnight. The Red Line will run 20 hours a day — from 5 a.m. to 1 a.m. daily. Parents can use the pass to do a “test run” with their student of the IndyGo system and to map the route that works best for them, ensuring conﬁdent student riders for the 2019-20 school year and beyond. Passes are available at your child’s school.

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T T T RedT Line RedRapidroutes Line Transit and RedRapid at Line theTransit Rapid Transit Transit Center. Additionally, hours will be extended to all IndianapolisIndianapolisIndianapolis Red Line RedStation:evening Line Center RedStation:routes Line and Center Station: all routes Center will run every day. HANNA HANNA HANNA Red Line RedStation: Line Curbside RedStation: Line Curbside Station: Curbside -6- -7- Transit CenterTransit CenterTransit Center REDFERN REDFERN REDFERN OW TO IDE INDYGO FAST FACTS HRiding IndyGo is fast, funR and easy. C OM B STUDENT ID/BUS PASS COMBO CARD O Each IPS student’s high school-issued ID card is C W W ASHINGTON A G EORGE S CHOOL , IN 46222 R IGH NLY embedded with an electronic bus pass, allowing them H NDIANAPOLIS SE O D S T., I U C AMPUS ASHINGTON F OR access onto any IndyGo bus from August 2019 to 2215 W. W ARD August 2020. (Student ID/Bus Pass Combo Cards ID C S TUDENT will be updated before the start of each school year.)

GWC-0023450012 Tiany Ann Smith

Here’s how it works: ER • Plan your route using the myStop Mobile app, the IndyGo website AD All students have to do is use the Tap Reader RE or via paper route schedules located in the oce at each IPS high school. P validator box to scan their card and go! • Be at your stop a few minutes before the bus is scheduled to arrive (both A T Tap Readers are located inside buses — at the front near the W G EORGE W ASHINGTON H IGH S CHOOL 2215 W. W ASHINGTON S T., I NDIANAPOLIS , IN 46222 for your morning route to school and aernoon route home). driver — or on outside platforms at the new Red Line stations. S TUDENT ID C ARD F OR C AMPUS U SE O NLY GWC-0023450012 Tiany Ann Smith • Enter the bus using the front doors only. *Students who lose their ID card/bus pass will need to obtain a • Tap your school-issued ID card on the Tap Reader and find a seat. replacement card from their school oce. Cost for replacement • Once seated, pay attention to the electronic information board at the front cards is assessed by each individual school. of the bus. It lists each stop as it nears. Once your stop is listed or announced, pull the signal cord above — near the windows — to alert the driver to stop. • Don’t forget to gather your personal items and exit the bus through the BI KE rear doors. A BIKE AND BUS N D Each IPS high school is located near at least one major bus route, Need to store your bike while riding IndyGo? B U making access to public transit easy and ecient. Each bus can securely hold two or three bicycles. S Secure your bike on the outside rack at the front of Note: Not all IndyGo bus the bus and then remove at your final stop. For a routes are direct. Some routes quick video tutorial, visit www.indygo.net. may require students to take one or more buses (called a transfer) to get to and from E school. Map your route in PL ROUTE NUMBER IM advance online to find out if S BUS STOP/ROUTE SIGNS Y/ transfers are needed. S Reading an IndyGo bus stop sign is simple. A E ROUTE NUMBER – Indicates the bus routes that stop at this location. BUS STOP ID NUMBER – This five-digit number can be used to track your bus. BUS STOP ID NUMBER

-8- -9- Ways to Stay Safe Let’s Talk About Safety Rider Guidelines

Rider Guidelines Riding an IndyGo bus is open to everyone, but there are clear and defined rules that must be followed by riders in order to continue to use this public transportation service. Staying Safe While Riding Highlights of rider guidelines include: IndyGo is open to all residents and visitors to use. Because IndyGo is a public Standing, Sitting and transportation system, there are certain safety measures the corporation Conduct and Noise has put in place to protect passengers. Personal Belongings • All IndyGo buses and the Transit Center and Red Line platforms are • Federal regulations prohibit the operation Disruptive behavior is prohibited on all of any bus with riders standing ahead of IndyGo buses and at the Transit Center. equipped with audio and video surveillance equipment. There are 20-plus the yellow or white line located on the cameras at the Transit Center. floor near the driver’s seat. If a seat is Examples of prohibited behavior include: • IndyGo partners with the Indianapolis Metropolitan Police Department available, please use it. If a seat is not • Talking loudly on cell phones and loud available, please hold onto the rails. (IMPD) and public safety agencies and it hires its own security force. ring tones. • Seats in the front of the bus are reserved • Playing loud music with or without • Uniformed and undercover police o cers ride IndyGo buses, monitor bus for expectant mothers and the elderly. stops, and are present in and around the Transit Center to ensure the safety earphones. of all riders. • Using profanity. • Riders are discouraged from occupying • Throwing objects. more than one seat. Ways to Stay Safe While Waiting for an IndyGo Bus • Making threats or hostile remarks. • Stay awake and alert. • Personal belongings should fit in a rider’s • Fighting. • Be aware of your surroundings. lap or under their seat. • Soliciting services or favors. • Stay in well-lit areas when waiting for your bus. • Smoking, including e-cigarettes • Keep your belongings close to you. (all IndyGo buses are smoke-free). • Avoid isolated bus stops if possible and become familiar with *IndyGo supervisors, security sta or any responding law enforcement ocer the bus schedule. may remove riders for not following IndyGo policies. For a more detailed list of guidelines, visit www.IndyGo.net. *If you see suspicious or illegal behavior or notice unattended items, please immediately report it to your bus driver or nearby IndyGo sta, or call 317.635.3344. In case of an emergency, please dial 911 for an immediate response. -10- -11- Benefits of Riding IndyGo In addition to being a more I ride because... environmentally friendly way of getting around town, there are several benefits for students to use IndyGo. I get to school faster! I feel more independent. Independence: Students learn to become I have more after-school more independent as they master I love how easy it job opportunities. navigating the state’s largest mass is to use the transit system. MyStop Mobile app! Freedom: While IndyGo will mainly be used by students to get to and from school, many will also use the service for work, to attend extracurricular activities or simply explore the city. Connectivity: Giving students the option to ride IndyGo connects them to the city at-large — making them feel more at ease with local residents and their surroundings.

-12- ++ -13- CALL TO ACTION ! Enhance Your Experience with IndyGo by using MYSTOP MOBILE APP TO MANAGE YOUR RIDE! Y OU Need to map your route or ﬁnd the best, fastest route for your trip? The TH Youth Curfew Hours (City of Indianapolis) C myStop Mobile app oers real-time transit data for more than 39 public U R transit agencies across the United States, including IndyGo. According to the City of Indianapolis’ current curfew F E ordinance, teens ages 15 to 17 may not legally be in a public W place without an adult from: 11 p.m. to 5 a.m. Monday through Friday. 1-5 a.m. Saturday and Sunday. This curfew also applies to IPS students riding IndyGo buses.

Y VE R IPS & IndyGo Pilot Program Feedback Survey U S On August 6, IPS will launch the IPS & IndyGo Pilot Program Feedback Survey.

The online survey allows parents, students and the community to provide their honest thoughts and suggestions about the pilot program. The survey can be accessed at www.myIPS.org. Responses will be used to make a critical decision about transportation for IPS high school students.

It helps me move around the city.

Students and parents can track IndyGo buses on their route, view real-time stop information, customize favorite routes, receive service alerts, and so much more.

& -14- -15- RIDE WITH IPS & INDYGO!

Contact Info For questions or concerns related to IndyGo services (including routes, bus times, schedules, etc.), please call 317.635.3344. For questions or concerns related to IPS transportation services, please call the IPS Service Center at 317.226.4000. OTHER WAYS TO CONNECT WITH IPS Facebook.com/ipsschools @IPSSchools