SUFFOLK PLUS (ISSUE 65)
Summary Box
Account name Suffolk Plus (Issue 65)
What is the interest rate? 0.85% Gross* /AER** Interest is added to the account annually on 31 July or can be paid into another Ipswich Building Society account or direct to your bank account.
Can Ipswich Building Society The interest rate is fixed until the maturity date on 31 July 2022. change the interest rate?
What would the estimated Based on the fixed rate of interest, if you deposited £1000 into this account, after 12 months balance be after 12 months you would have £1008.50. based on a £1000 deposit? (This figure is only an estimate, based on there being no additional deposits or withdrawals in that time with all interest being added to your account. This figure is for illustrative purposes only, and does not take into account your individual circumstances.)
How do I open and manage my The following information relates to holders of Suffolk Plus (Issue 28) maturing 31 July 2020. account? Your maturing funds will be automatically transferred to Suffolk Plus (Issue 65) on 1 August 2020. You then have until 31 August 2020 to withdraw, transfer or close without penalty. Alternatively, you can choose to keep your maturing funds in Suffolk Plus (Issue 65). If you choose to make a partial withdrawal during the cooling off period, the minimum amount you must retain to keep your account open is £100.
How do I manage my account: You will be subject to the terms and conditions of Suffolk Plus (Issue 65) from 1 September 2020. You cannot make any additional investments to this account.
Can I withdraw money? You have until 31 August 2020 to withdraw, transfer or close without penalty.
What are the terms and conditions from 1 September 2020? No partial withdrawals are allowed before 31 July 2022. • However your account can be closed at any time subject to a penalty equivalent to 120 days’ interest. This means that you can access your funds instantly where you accept the penalty. • The penalty will first be deducted from accrued interest. If there is insufficient accrued interest the penalty will be deducted from the balance in your account.
What happens at the end of the fixed rate period? The final interest will be added to your account on 31 July 2022. We will contact you 14 days before this date providing you with details of the proposed account your savings will be transferred to when your account matures.
Your savings will be transferred to another fixed term account with the closest access and duration to your existing product, so you can continue your investment; however we will also detail your options including how to transfer to an easy access account or how to close your account. You will be given full access to your funds for a specified period if you have other plans for your savings and wish to withdraw your funds or choose an alternative product.
HEAD OFFICE: PO Box 547 Ipswich IP3 9WZ ) Telephone: 0330 123 0723 Fax: 01473 278600 Email: [email protected] Website: www.ibs.co.uk
(1528
Established 1849. Member of The Building Societies Association. Authorised by the Prudential Regulation Authority and regulated by the 20
Financial Conduct Authority and the Prudential Regulation Authority. Registered on the Financial Services Register, Firm Registration Number (FRN) 104875. 7/ 0
Additional Information This represents the Terms and Conditions for Suffolk Plus (Issue 65) and should be read in conjunction with our General Investment Terms & Conditions and our Customer Information booklet.
Gross* The rate paid with no income tax deducted. For more information on your Personal Savings Allowance, please refer to www.gov.uk.
AER (Annual Equivalent Rate)** A notional rate which illustrates what the gross rate would be if the interest was paid and compounded once each year.
Customer complaints Although we do all we can at Ipswich Building Society to provide a first class customer service, sadly from time to time things do go wrong. We are keen to be aware of your concerns as they help us to identify ways in which we can improve the quality of service and possible training needs.
We are committed to ensuring all complaints are fully and fairly addressed. If you have a complaint please let us know by visiting any branch or agency, or call 0330 123 0723 and we will do our very best to resolve the problem. A leaflet is available detailing our complaint procedure. You can request a copy of this at any time.
Changes to these terms Any changes in terms will be displayed in our branch offices. At least thirty days’ notice will be given of any changes to your disadvantage.
Financial Services Compensation Scheme Ipswich Building Society participates in the Financial Services Compensation Scheme. For full details please ask our staff.
Retail Banking Conduct of Business Ipswich Building Society complies with the Retail Banking Conduct of Business which set standards of good practice for building societies and banks.
HEAD OFFICE: PO Box 547 Ipswich IP3 9WZ ) Telephone: 0330 123 0723 Fax: 01473 278600 Email: [email protected] Website: www.ibs.co.uk
(1528
Established 1849. Member of The Building Societies Association. Authorised by the Prudential Regulation Authority and regulated by the 20
Financial Conduct Authority and the Prudential Regulation Authority. Registered on the Financial Services Register, Firm Registration Number (FRN) 104875. 7/ 0