2014-2015 MCGILL UNIVERSITY SAFETY ANNUAL REPORT
A Report to the Human Resources Committee of the Board of Governors of McGill University
Submitted by
Michael Di Grappa, Vice-Principal, Administration and Finance Lynne Gervais, Associate Vice-Principal, Human Resources Robert Couvrette, Associate Vice-Principal, Facilities Management & Ancillary Services
November, 2015
TABLE OF CONTENTS
Executive Summary ...... 4 1 Introduction ...... 5 1.1 Administration ...... 5 2 Compliance Framework ...... 6 2.1 Safety Committee Management System ...... 7 3 CSST Claims ...... 9 4 Environmental Health & Safety ...... 10 4.1 Laboratory Inspection Program ...... 10 4.2 Environmental Health and Safety Service Calls ...... 12 4.3 Hazardous Waste Disposal Statistics ...... 14 5 Emergency Measures and Fire Prevention ...... 15 5.1 Fire Alarms ...... 15 5.2 Building Fire Drills ...... 15 6 Security Services ...... 16 6.1 Calls to the Security Operations Centre (Downtown & Macdonald Campus) ...... 16 6.2 Reported Criminal Incidents (Downtown & Macdonald Campus) ...... 18 6.3 Benchmarking Criminal Incidents ...... 20 7 University Safety...... 21 7.1 University Safety Training ...... 21 7.2 University Safety Mass Notification Systems ...... 21 7.3 2014-2015 Highlights ...... 23 8 The year moving forward ...... 24 Appendix 1 University Safety Organizational Chart ...... 26
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LEXICON
AGSEM Association of Graduate Students Employed at McGill
CNSC Canadian Nuclear Safety Commission
CSST Commission de la santé et de la sécurité du travail
CWG University Safety Core Work Group
EHS Environmental Health and Safety
EMFP Emergency Measures and Fire Prevention
EMO Emergency Measures Office
EOC Emergency Operations Centre
HMMS Hazardous Materials Management System
HWM Hazardous Waste Management
IACLEA International Association of Campus Law Enforcement Agencies
ICS Incident Command System
LSV Liquid Scintillation Vials
MMPC McGill Metals Processing Center
OH Occupational Health
PTZ Pan-Tilt Zoom Cameras
RAD Rape Aggression Defense System
SOC Security Operations Centre
SPVM Service de police de la Ville de Montréal
UERP University Emergency Response Plan
UHSC University Health and Safety Committee
ULSC University Laboratory Safety Committee
WHMIS Workplace Hazardous Materials Information System
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EXECUTIVE SUMMARY
Environmental 2014-2015 Security Services Health & Safety Highlights Decommissi- Hosting oning (pg.23) University IACLEA Laboratories Safety (pg.5)
Emergency Fall- EOC Convocation Protection Tabletop Measures & Fire Parking Services AGSEM Tent Training Exercise Prevention Evacuation Strike
Radioactive Ammonia
Waste Response Transfer Drill
Decrease in EHS Service Calls (pg.12)
Decrease in scrap metal recycling (pg.14) Cost & Time Saving Needs
Decrease in unfounded fire alarms (pg.15)
Decrease in incident reports on Downtown Security (pg.16) Incident
Trends Management Increase in incident reports on Mac Campus Security (pg.16) Software (pg.25)
Increase in criminal incidents on MacDonald Campus (pg.18) Centralized Sterilizer for Decrease in criminal activity on Downtown Campus (pg.18) Biomedical
Waste (pg.14)
The Year Moving Forward 2015-2016 (pg.24)
Environmental Health Emergency Measures Security Services & Safety & Fire Prevention
Human Pathogens & Full-Scale Emergency Incident Management Toxins Act Exercise Software
Transportation of CFT - Fire Alarm Panel Replacing PTZ Cameras Dangerous Goods Act Monitoring
Inventory of Asbestos Containing Buildings Organizational Changes in 2015-2016 (pg.25) WHMIS Training Overhaul
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1 INTRODUCTION
This report summarizes the events and activities related to issues of health and safety for the period of May 1st 2014 to April 30th 2015. The scope of this report includes all aspects of safety, reflecting the mandate of the three safety units under University Safety; namely, Environmental Health and Safety (EHS), Security Services and Emergency Measures and Fire Prevention (EMFP). In previous years, this report reflected the period of June 1st to May 31st. Moving forward, for simplicity and streamlining purposes, the report will align with the fiscal year.
In January 2014 the Director of University Safety was given the responsibility for the downtown Parking and Transportation Services department. The department manages all parking activities on the downtown campus. The unit provides guidance and support to the community on logistic issues related to activities on the campus grounds. Due to their limited involvement in safety, this report will not reflect activities related to Parking & Transportation Services.
1.1 Administration
Through sharing of resources, information and expertise, the three safety branches of University Safety as well as the Parking and Transportation Services department collaborate to provide services to the McGill community. The structure of the organization and current staffing levels are shown in Appendix 1.
1.1.1 Mandate The mandate of University Safety is to provide educational, technical, advisory, and operational support to campus communities by working in cooperation with university personnel to protect the environment and to promote a safe and healthy workplace and culture. The responsibilities of the group are as follows:
1. Develop, recommend and communicate environmental health and safety, security, emergency measures, and fire prevention policies and procedures to promote a safe educational and research environment for the University community.
2. Develop and continuously improve on an awareness program that will educate and inspire all of the University’s constituents to take responsibility for a safe, healthy, and environmentally sound University.
3. Ensure that the services provided by University Safety are understood and easily accessible for all constituents of the University. This implies using “one stop” web enabled telecommunications technologies that make University Safety services accessible to respond to all safety related questions and/or problems.
4. Continuously audit and review facilities, processes and practices to ensure that the University is in compliance with government standards and regulations related to safety.
5. Prepare the University community to effectively deal with emergencies by developing and continuously improving on communications, action plans, and crisis intervention exercises.
6. Facilitate environmental sustainability at the University. Enforce compliance with regulatory requirements, McGill policies and best management practices to consolidate, recycle, re- use, neutralize and dispose of laboratory wastes and hazardous materials that are generated by the University through research, academic and operational activities.
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2 COMPLIANCE FRAMEWORK The regulatory framework for safety within which the University operates falls under three levels of jurisdiction and encompasses a wide variety of relevant laws and regulations. The principal legislative entities driving compliance management and the associated means of monitoring and judging compliance are summarized in Figure 1.
Figure 1 Compliance Framework
Means of judging Jurisdiction Legislation Scope Monitored by compliance
Governs the acquisition, Inspection The Nuclear Safety and storage, use, transfer, and Internal licensing system Control Act, S.C. 1997, c. disposal of radioactive EHS 9 materials (used in 100+ “Cradle-to-grave’’ tracking of research labs) radioactive materials
Federal Registration with federal government Combines existing safety EHS and The Human Pathogens requirements with new Inventory of pathogens Security and Toxins Act security requirements Services Laboratory biosafety under a single Act Security clearance for risk level III and up
The Act respecting General duties of care e.g. Inspection employer’s obligation to Occupational Health and Internal activity reporting Safety, R.S.Q., c. S-2.1 provide a safe workplace EHS Incident tracking and associated Prescriptive regulations regulations governing work conditions System audits
The Act respecting Quebec’s system of Tracking and managing CSST industrial accidents and compensation for the cost Benefits Office claims, costs, & return-to-work occupational diseases, of work-related injuries or (HR) efficiency R.S.Q., c. A-3.001 illnesses
Provincial Tracking and reporting of wastes collected, transferred and The Environmental The collection, transfer and shipped Quality Act, R.S.Q., c. Q- disposal of hazardous EHS (HWM) 2 and related hazardous Inspection of waste collection wastes waste regulations Incident tracking Audits of service providers
Facilities Site inspection Safety Code for the Safety in construction sites Operations and Safety interventions Construction Industry s- Works liable to disturb Development 2.1,r6 asbestos Asbestos inventory, inspection, and EHS training, management
Governs all aspects of fire Inspection protection, including the Municipal Municipal Fire Code EMFP System certification application of the national fire code Incident tracking
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2.1 Safety Committee Management System As shown in Figure 2, there are a number of safety committees at McGill. This structure includes committees with representation from across the University as well as committees within academic, administrative and service units. The biggest changes this year took place within the University Laboratory Safety Committee (ULSC), which went through a significant re-structuring, and in the Faculty of Medicine Safety Committee, who opted to add a co-chair. While there were no changes in the overall structure of the other safety committees this year, there were changes in membership through regular turnover.
Figure 2 Structure of Safety Committees at McGill University
UHSC
ULSC
Agriculture & Medicine Science Engineering Administration Env. Sciences
Anatomy Chemistry Civil Plant Science FSC
Nat. Res. Biochemistry Biology Mechanical Sciences Nat. Res.
Physiology Physics Chemical Food Science
Total of 18 Total of 7 Total of 6 Total of 8 Committees Committees Committees Committees
2.1.1 University Health and Safety Committee (UHSC) The University Health and Safety Committee is the umbrella safety committee, responsible for university-wide health and safety issues. It is chaired by the Associate Vice-Principal, Facilities Management & Ancillary Services, and met six times in 2014-2015. This committee includes all of the McGill staff and student unions and associations, balanced with a nearly equal number of management representatives.
Topics addressed throughout the year included: The Internal Responsibility System Safety Week The McGill non-Smoking Policy (amended to address e-cigarettes) Royal Victoria College Residence fire Mental health The CSST machine safeguarding dossier Asbestos Radiation Protection at the MNI
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2.1.2 University Laboratory Safety Committee (ULSC) The University Laboratory Safety Committee (ULSC) provides a forum where laboratory safety issues can be addressed and where policies and protocols can be developed in a consistent and effective manner. This year, the committee was re-structured to reduce the number of members. Membership is now centered on key faculty operating labs i.e., Medicine, Science, Engineering, and Agriculture & Environmental Sciences and the committee meetings are focused on topic areas. One meeting per year is devoted to radiation safety in order to satisfy the ULSCs mandate to act as the University’s official Radiation Safety Committee (as required by the Canadian Nuclear Safety Commission), another is devoted to Biosafety and each of the remaining meetings are individually focused on the faculties.
The ULSC reports to the Office of the Vice-Principal, Research & International Relations. The committee met six times in 2014-2015. Topics addressed throughout the year included: Student safety orientations The CNSC audit EHS activity reports Machine safeguarding Sterilization of biomedical waste through a central autoclave Expansion of the laboratory inspections to include biosafety Protocol for dealing with lab water interruptions Cold-room contamination control (mold prevention)
2.1.3 Facilities Safety Committee (FSC) – Previously University Services Safety Committee (USSC) The Facilities Safety Committee provides a forum for Facilities Management & Ancillary Services (FMAS) employees and managers to discuss safety issues related to their specific operations and to develop safety policies and procedures. Representatives are drawn from FMAS as well as Athletics and Residences (through voluntary participation).
In 2014-2015, the Committee met six times. Items discussed included: Asbestos management (new course for project managers) Construction safety (new protocols for rooftop safety) Fall protection training (completed all employees) Machine safeguarding (installing new guards in maintenance workshops) Chemical inventory (in operations and custodial services) Electrical safety protective equipment (new rules) Snow removal from truck roofs (rooftop snow removal platform constructed) Hot-work procedure (now on-line) and new training Lock-out tag out training (completed for Facilities Operations at MacDonald Campus) Montreal Alouettes safety issues (installing flags in unsafe manner, resolution pending) WHMIS training (completed for trades and maintenance staff)
2.1.4 Faculty Safety Committees (FSC) Faculty Safety Committees exist in the four faculties with laboratory operations and provide oversight of the Departmental Safety Committees and representation to the ULSC. These committees report to their respective Faculty Deans on health and safety activities and the head of each committee acts as a faculty representatives on the ULSC. The Chair of each committee is also automatically a member of the ULSC.
All four faculties sent representatives to ULSC meetings and all but one faculty presented an activity report.
The Faculty Safety Committee Chairs are: Science – Ms. Eve Bigras Medicine – Professor Alfredo Ribeiro-da-Silva and Dr. Carmen Lampron McGill University 2014-2015 Safety Annual Report Page 8 of 26
Agricultural and Environmental Sciences – Professor Paula Ribeiro Engineering – Professor Milan Maric
2.1.5 Departmental Safety Committees (DSC) Departmental Safety Committees are required for all departments which have operating labs. Each committee is required to submit a report of their annual activities and priorities for the upcoming year. At the time of this report, 37 out of a total of 42 Committees submitted activity reports, a total of 88%.
The reports were compiled and summarized by EHS and used as one of the criteria to select the annual winner of the Departmental Safety Committee Productivity Award. The winner for 2014- 2015 was the DSC from Chemical Engineering, chaired by Professor Milan Maric.
3 CSST CLAIMS
CSST Statement
CSST claims for the calendar years from 2009 to 2015 are presented below.
Figure 3 CSST Claims from 2009 to August 2015
Claims per year (1) 2015(2) 2014 2013 2012 2011 2010 2009 Claims made 21 60 60 76 56 67 67 Claims accepted 11 40 49 55 40 59 51 Claims charged 9 37 43 48 35 57 44
(1) CSST’s reference period is the calendar year. (2) Represents data collected during the first 7 months of 2015.
Financial Data
Figure 4 contains financial data associated with the University’s insurance premium. McGill is subject to the retrospective plan which means the impact of a certain year will be felt four years later; i.e. the results of 2015 will be realized in 2019.
Figure 4 Financial Data
Rate 2015 2014 2013 2012 2011 2010 2009 Unit rate $ (1) 0.63 0.66 0.71 0.70 0.72 0.69 0.68 McGill initial rate $ (2) 0.61 0.63 0.62 0.64 0.68 0.66 0.62 McGill current rate $ (3) 0.58 0.57 0.56 0.59 0.62 0.61 0.59 Premium $ (4) N/A 2,496,666 2,433,891 2,445,460 2,429,784 2,365,889 2,249,801
(1) The unit rate represents a comparison rate for all colleges and universities in Quebec. (2) Represents the initial rate assessed by CSST based on our past experience (for example, the 2013 McGill rate is based on our experience of the years 2008, 2009, 2010 and 2011). (3) If McGill’s experience of previous year’s changes, the CSST will recalculate the University’s rate and this will be reflected by an increase or a decrease in the rate. (4) The premium used to be estimated at the beginning of each year. As of 2011, the CSST has implemented a procedure for the payment of premiums requesting that it be paid weekly, based on wages paid, along with all others statutory governmental deduction remittance. The total premium for 2015 will be known in 2016. The premium is based on the University’s insurable salary (calculation is: insurable salary x McGill rate / 100).
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4 ENVIRONMENTAL HEALTH & SAFETY
4.1 Laboratory Inspection Program All laboratories are inspected a minimum of once every two years. In the period May 1st, 2014 to April 30th, 2015, 355 laboratories were inspected with a resultant score of 79%. With nearly double the amount of labs inspected since last year, the eight percent increase is a notable success. Figure 5 shows laboratory inspections scores since 2007-2008.
Figure 5 Laboratory Inspection Score History, by Fiscal Year
Laboratory Inspections Scores 84
82 82 80 80 80 79 79 78 76 76 74 72 71 71 70
68 66 64 2014-2015 2013-2014 2012-2013 2011-2012 2010-2011 2009-2010 2008-2009 2007-2008
The statistical reports cover the period from May 1st 2014 to April 30th 2015. Because the entire inspection cycle is completed over a period of two years, only the departments listed in Figure 6 have been inspected in the above-mentioned period. The data given is for the initial and follow-up inspections for the 7th inspection cycle (2013-2015).
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Figure 6 Laboratory Inspection Initial Scores (May 1, 2014 – April 30, 2015)
Score Total No Reply Score Score Faculty / Department (%)(1),(2) Inspections Received <60% > 75%
Faculty of Dentistry 69 13 0 4 4 Oral Biology 69 13 0 4 4 Faculty of Medicine 73 332 70 50 150 Anesthesia Research Unit 67 8 1 1 1 Animal Resources Centre 74 1 0 0 0 Centre for Bone & Periodontal Research 44 1 0 1 0 Centre for Research on Pain 87 1 0 0 1 Department of Anatomy and Cell Biology 75 30 0 6 17 Department of Biochemistry 71 16 0 3 5 Department of Biomedical Engineering 74 7 0 2 4 Department of Microbiology & Immunology 67 30 9 7 7 Human Genetics 69 1 0 0 0 McGill Cancer Centre 75 46 19 4 23 Meakins-Christie Laboratories 75 29 14 4 19 Montreal Neurological Institute 73 72 14 8 29 Ophthalmology 64 1 0 0 0 Pathology 50 1 1 1 0 Pharmacology and Therapeutics 76 28 3 3 15 Physiology 70 51 9 9 24 Polypeptide Hormone Laboratory 76 9 0 1 5 Non-McGill 71 10 0 1 3 McGill University & Genome Quebec Innovation Center 88 10 0 1 3 (1) Computed as percentages using the formula: # of inspection items deemed as “PASS”/ # of applicable items x 100 (2) Numbers are rounded to the nearest whole number
Interpreting Laboratory Inspection Scores
The inspection checklist is based on key “auditable” items. Prior to each cycle, the list is reviewed for relevance, adherence to regulatory compliance and relative importance. Once complete, laboratory inspection reports and scores are first sent to the principal investigator (PI) of the lab along with an explanation of how the items were interpreted. If the PI receives less than a perfect score (100%), they are asked to respond to the Environmental Health and Safety (EHS) office within six weeks, explaining the corrective measures or action plan they will take. In addition, laboratories scoring less than 60% are subject to a follow-up inspection by EHS.
Laboratories with scores of 75% and greater are considered “certifiable”, therefore qualify for approval of internal permits, safety certifications and sign-offs for research grant applications. However, they are still required to respond to EHS to explain the corrective measures they will take to further improve their scores. In instances where laboratories continue to score poorly after a follow-up inspection, EHS escalates the situation to the departmental Safety Committee and subsequently the Departmental Chair.
Upon initial inspection in the Faculty of Medicine, 50 out of 332 labs scored below 60% and 150 scored above 75%. Following these inspections, 70 labs failed to provide a reply to outline the measures they would take to improve their scores. Ideally, labs would strive to achieve maximum scores to ensure we are McGill University 2014-2015 Safety Annual Report Page 11 of 26 working, studying, and researching in the safest possible environments while also increasing the culture of safety at McGill.
In an effort to increase commitment in the laboratory inspection process, EHS has created a special edition of the Internal Responsibility System course offered exclusively for principal investigators. The first edition was staged in November 2014 and another session is scheduled for the Macdonald Campus in Fall 2015.
Following the low scores in the Faculty of Agricultural & Environmental Sciences in 2013-2014, the Vice- Principal Administration and Finance and the Director of University Safety met with the Faculty Dean. Subsequently, the Faculty Safety Committee was reactivated and a new Chair was appointed. The message that the laboratory inspection performance needed to significantly improve was communicated. The next round of inspections for the Faculty will take place in the summer of 2015.
4.2 Environmental Health and Safety Service Calls The EHS service calls data are shown in Figure 7. In 2014-2015, EHS reported a total of 592 service calls, on par with the average over the past several years. This table is generally reflective of the calls for service that come through the EHS office either by phone or e-mail.
The HEAT software used to input all the service calls is not reliable, a new incident management software for both EHS and Security Services (see Section 8.0) is required for time and cost saving purposes.
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Figure 7 Environmental Health & Safety Service Calls History, by Fiscal Year
2014- 2013- 2012- 2011- 2010- Category 2015 2014 2013 2012 2011 Access to information 1 0 1 N/A N/A Accident, Incident and Occupational Disease Investigation 61 72 101 90 53 Air Sampling 3 3 1 2 3 Animal Use Protocol 34 54 26 N/A N/A Annual Inspection of AED 4 11 10 5 1 Asbestos 29 14 17 6 22 Biosafety 34 37 38 42 32 Biosafety Site Visit 0 3 2 1 N/A Chemical Fume Hood 5 4 5 8 8 Compliance Certificate 0 2 1 2 4 Construction Safety 46 29 31 N/A N/A CPR / First Aid 2 8 6 4 4 Decommissioning 8 6 12 N/A N/A EHS Administration 16 14 12 9 N/A Emergency Response Plans 0 0 0 0 5 Environmental Issues 1 0 5 2 4 Ergonomics 13 13 15 14 7 General Safety Inquiry 67 50 67 69 77 Health and Safety Committees 9 10 7 2 N/A Indoor Air Quality 57 48 91 58 98 IRS – Internal Responsibility System 0 1 0 1 1 Laboratory Safety 53 65 77 51 53 Laboratory Safety Inspections 6 11 16 4 8 Legal Issues 1 0 0 0 2 Media 1 1 0 2 1 myLab 1 19 2 9 N/A Nanotechnology 4 2 2 2 0 New & Expectant Mothers Risk Assessment 6 8 9 8 4 Noise 1 2 2 3 3 Occupational Health 1 4 0 0 0 Orientation Session ( New PI) 20 15 6 10 9 Radiation Safety 13 16 17 15 27 Regulatory Agency (CSST/CNSC/PHAC/CFIA) 29 28 24 35 109 Review of Plans 4 1 3 3 1 Safety Training (including WHMIS) 39 61 74 4 9 University Safety Rounds 0 0 0 7 0 Temperature Regulation 1 2 0 1 N/A Waste Management 15 16 12 8 8 Water Quality Testing 3 3 9 N/A N/A Water Spill & Flood 1 11 29 16 9 Workplace Evaluations 3 0 1 2 2 Total 592 644 731 495 564
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4.3 Hazardous Waste Disposal Statistics Hazardous Waste Management (HWM) is mandated to collect, prepare and ship hazardous waste for disposal in accordance with legislation in a safe, environmentally sound and cost effective manner. The department also provides services in the area of laboratory decommissioning, response to hazardous materials emergencies and the collection of electronic waste (e-waste).
Figure 8 shows the volumes for each of the categories of waste handled by HWM. Waste volumes fluctuate annually based on use by the McGill Community.
Figure 8 Hazardous Waste Statistics, by Treatment Type, Material and Fiscal Year
Treatment Material 2014-2015 2013-2014 2012-2013 2011-2012 2010-2011 Alkaline batteries 269 kg 608 kg 810 kg 1,364 kg 800 kg E-waste 30,682 kg 40,673 kg 30,472 kg 37,129 kg 29,574 kg Fluorescent light bulbs 58,291 kg 55,014 ft. 47,829 ft. 43,960 ft. 5,588 ft. Lead-acid batteries 1,727 kg 3,320 kg 2,542 kg 3,130 kg 2,226 kg Recycling Mercury bulbs 1,481 units 1407 units 282 units 500 units 200 units Paint 2,720 kg 800 kg 1200 kg 600 kg 2,320 kg Scrap metal 20,726 kg 34,386 kg 30,583 kg 33,484 kg 37,427 kg Oil 1,200 L 2,600 L 1,600 L 2,000 L 3,200 L Biomedical animal 12,695 kg 14,547 kg 14,832 kg 17,377 kg 16,037 kg Biomedical non- 54,403 kg 49,874 kg 56,727 kg 57,216 kg 48,484 kg anatomical Cyanides and reactives 174 kg 265 kg 127 kg 281 kg 323 kg Cylinders 24 units 19 units 0 unit 14 units 23 units Incineration / Liquid scintillation 200 L 600 L 160 L 140 L 420 L Landfill cocktails Other hazardous solids 2,080 kg 3,548 kg 960 kg 3,280 kg 5,100 kg Other hazardous liquids 400 L 752 L 200 L 20 L 600 L PCB ballast 463 kg 1440 kg 951 kg 533 kg 228 kg Solvents 49,280 L 51,720 L 53,040 L 41,020 L 39,500 L Neutralization Corrosive liquids 13,360 L 11,360 L 9,740 L 15,340 L 11,240 L Regular Decayed radioactivity 2,258 kg 2,927 kg 2,098 kg 1,305 kg 4,122 kg waste
While the averages are fairly consistent with those of previous years, there has been a significant drop in the amount of scrap metal recycling. For safety reasons, larger items are now being handled by moving companies who are better equipped to manage them (ex: -80 degree freezers, liquid scintillation counters). In addition, there are a number of individual metal recyclers that collect the waste before the Hazardous Waste Teams arrive on site.
While the amount of biomedical waste being produced by the Life Sciences Complex has stabilized since its opening in 2009, the current method of disposal involves shipping roughly 150 boxes weekly to Warren, Ohio (USA) for incineration. It would be less costly and more sustainable to handle this waste locally. As such, a business case has been developed to support the installation of a centralized sterilizer (autoclave).
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5 EMERGENCY MEASURES AND FIRE PREVENTION
5.1 Fire Alarms The City of Montreal imposes an incremental fine structure for unfounded fire alarms that occur at each civic address. Fines go from $0 for a first alarm, $250 for the second, $750 for the third and up to $2700 for the fourth and above.
In order to reduce the amount of unfounded fire alarms on campus and to defray the costs of those that continue to occur, the Fire Prevention Office imposes a penalty of $3000 per unfounded fire alarm. The total number of unfounded fire alarms on campus has decreased by 60% in the four years since this has been put in place.
From May 1st 2014 to April 30th 2015, 54 notices for unfounded fire alarms were received from the City of Montreal, a decrease of 26 from the previous operating year. Of these, eight were successfully contested toward the City, leaving 46 justified fines.
Figure 9 shows the number of unfounded fire alarms per location. There has been a significant decrease of false alarms in campus buildings which is mainly due to the recent implementation of the Hot Work Safety Permit trainings. Meanwhile, despite numerous renovation projects, residences have decreased their number of unfounded alarms by more than 50%. Among the 41 unfounded alarms that occurred on campus, it is noteworthy to mention that 11 of the alarms were at the Montreal Neurological Hospital, most of which were at higher ranks (fifth and over).
Number of Municipal Notices for Unfounded Alarms, by Location, Occurrence Figure 9 and Fiscal Year
2014-2015 2013-2014 2012-2013 2011-2012 Location Unfounded Unfounded Unfounded Unfounded % % % % Alarms Alarms Alarms Alarms Campus 41 76 47 59 72 91 68 75 buildings Residences 11 20 26 32 5 6 20 22 Molson 2 4 7 9 2 3 3 3 Stadium Total 54 100 80 100 79 100 91 100 Frequency First 15 28 28 35 36 46 18 20 Second 7 13 23 29 13 16 14 15 Third 6 11 13 16 8 10 10 11 Fourth 4 7 8 10 1 1 13 14 Fifth and higher 22 41 8 10 21 27 36 40 Total 54 100 80 100 79 100 91 100
5.2 Building Fire Drills The Fire Prevention Office conducted fire drills in 117 of 132 required buildings for a success rate of 89%. Of the 15 drills that were not conducted, two were not required as evacuations which met the exercise objectives had recently taken place at these locations, and nine buildings did not require a fire drill as they are vacant. The remaining four buildings at the Macdonald Campus farm were excluded to avoid stress to animals. The Fire Prevention Office is currently looking into finding less disruptive ways to implement fire drills in facilities containing animals.
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6 SECURITY SERVICES
6.1 Calls to the Security Operations Centre (Downtown & Macdonald Campus)
Figure 10 summarizes the incident reports triggered by calls and alarms recorded by the Security Services Operations Centre (SOC) on the Downtown and Macdonald campuses from 2012 to 2015.
Downtown Campus The SOC downtown received roughly 6% less calls and alarms than last year. However, a significant increase occurred in “Unsecured Area” alarms category, which was offset by a decrease in the general “Alarms” category. The rise in “Unsecured Area” alarms can be attributed to the initiative started last year by the SOC to more accurately identify the cause of an alarm. As a result of this, more alarms were attributed to unsecured areas in buildings this year, and will likely continue to do so over the coming years.
Macdonald Campus The SOC on the Macdonald campus received roughly 12% more calls than last year. More specifically, the “Miscellaneous” category, while remaining relatively stable since its significant increase in 2013-2014, accounts for nearly 62% of all calls. This category largely accounts for parking infractions across the campus. The most significant change occurred in the “Unsecured Areas” category which nearly doubled since last year. This is due to an increase in active patrols by Security Services which in turn has resulted in more unsecured areas being found on campus.
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Figure Incident Reports Triggered by Calls and Alarms Received by Security Services on 10 the Downtown and Macdonald Campuses, by Fiscal Year
2014-2015 2013-2014 2012-2013 2011-2012 Downtown Macdonald Downtown Macdonald Downtown Macdonald Downtown Macdonald
Avg. Avg. Avg. Avg. Avg. Avg. Avg. Avg.
Totals Totals Totals Totals Totals Totals Totals
Yearly Yearly Yearly Yearly Yearly Yearly Yearly Yearly Yearly
Totals.
Weekly Weekly Weekly Weekly Weekly Weekly Weekly Weekly Weekly Unsecured 1752 34 206 4 777 15 105 2 184 4 104 2 238 5 116 2 Areas(1) Alarms(2) 8,203 158 321 6 11,417 220 251 5 12,715 245 198 4 13,374 257 334 6 Emergency 498 10 70 1 467 9 54 1 464 9 59 1 522 10 70 1 Calls(3) Criminal 294 6 64 1 373 7 62 1 333 6 69 1 390 8 83 2 Incidents(4) Provide 9,480 182 285 5 8,655 166 190 4 8,389 161 135 3 11,007 212 129 3 Assistance(5)
Miscellaneous(6) 377 7 1,549 30 299 6 1,570 30 448 9 800 15 260 5 692 13
Total 20,604 397 2,495 29 21,988 423 2,232 43 22,533 434 1,365 26 25,791 497 1,424 27 Context for Incident Categories: (1) Open doors, windows and buildings that are meant to be secured. (2) Unauthorized exit/entry, fire panel trouble, PC tab alarm etc. (3) Disturbance or emergency situation. (4) Criminal act or attempted criminal act. (5) Safety hazards, security risks, parking issues, lost & found etc. (6) Rule violation, non-criminal mischief, criminal information, etc.
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6.2 Reported Criminal Incidents (Downtown & Macdonald Campus) A detailed breakdown of crime-related incidents for this and the previous three years is shown in Figure 11 on the following page. It is noteworthy to mention that there are no national standards governing the reporting and classification of crime statistics for Canadian post-secondary institutions and therefore these statistics are compiled by Security Services.
Downtown Campus Similar to a general decrease in criminal incidents in the Greater Montreal Area as outlined by the SPVM’s Annual Report, this year there was a 22% decrease in criminal incidents reported to McGill Security Services on the downtown campus.
While all other categories remained relatively stable, one of the most significant trends observed this year is the drop in the “Thefts Under $5000” category. There were 251 thefts last year (mostly attributed to one individual stealing laptops whom Security Services, while working with the SPVM, were able to apprehend) compared to 166 this year.
Macdonald Campus This year there was a 36% increase in criminal incidents on the joint Macdonald and John Abbott College campus. While this appears to be a significant increase, it is preceded by a 40% decrease in criminal incidents on the joint campus last year. As for the Macdonald only campus, there was a roughly 13% increase in criminal incidents. While the numbers are balancing out, the only significant increase is in the “Attempted Incidents against Property” category which rose from two occurrences in 2013-2014 to 36 in 2014-2015 on the shared campus, and from one occurrence to 12 on the Macdonald only campus.
There were no other significant increases or decreases in criminal incidents reported for Mac campus. Generally, the overall increase in criminal incidents may be due to the increase in students attending John Abbott College as their enrollment rate has risen by roughly 14% over the last two years.
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Figure 11 Summary of Reported Criminal Incidents, by Fiscal Year
2014-2015 2013-2014 2012-2013 2011-2012 McGill Off Mac Mac Mac Mac Mac McGill Off Mac McGill Off Mac McGill Off Mac University Campus Campus and and and and University Campus Campus University Campus Campus University Campus Campus JAC JAC JAC JAC Incidents against Property
Theft of over $5000 2 0 0 1 3 0 0 0 5 0 0 2 1 1 0 0 Theft of under $5000 166 5 16 37 251 9 10 40 200 17 21 100 209 15 24 100 Break and Enter (over $5000) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Break and Enter (under $5000) 8 4 2 2 17 1 1 3 10 1 3 3 20 3 1 2 Computer Crime 0 0 0 1 1 0 2 3 1 0 0 0 0 0 0 0 Fraud 0 0 1 3 0 1 0 8 0 1 1 3 0 2 4 10 Mischief 37 3 4 7 28 0 8 14 38 1 3 4 47 2 5 13 Trespassing 1 0 2 4 0 0 4 8 1 0 1 5 0 0 0 7 Arson 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 5 Attempted Incidents against 19 1 12 36 10 0 1 2 14 0 3 3 7 0 5 11 Property Total 233 13 37 91 310 11 26 78 269 20 33 121 284 23 39 148 % of Total Crime 86.6% 52% 61.6% 64% 89.9% 44.0% 59% 62% 88.5% 69.0% 62.3% 53% 83.0% 47.9% 57.3% 64.1% Incidents against the Person
Assault 7 0 0 6 3 4 0 0 4 3 2 7 9 6 3 6 Threats or Harassment 6 3 3 7 11 2 0 3 8 3 1 1 25 5 1 9 Mugging or Robbery 2 4 0 0 0 3 0 0 0 2 0 0 0 7 1 1 Sexual Assault 3 1 0 0 0 3 0 0 0 0 2 7 0 1 0 1 Homicide 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Total 18 8 3 13 14 12 0 3 12 8 5 15 34 19 5 17 % of Total Crime 6.7% 32% 5.0% 9.2% 4.0% 48.0% 0 0.8% 3.9% 27.6% 9.4% 6.6% 10.0% 39.6% 7.4% 7.3% Incidents against Good Order
Indecent Exposure or Peeping 8 1 1 3 10 1 0 2 9 0 1 1 2 3 3 3 Altercation or Drunkenness 1 0 5 6 1 0 3 4 1 0 6 16 1 0 10 13 Bomb Threat 1 0 1 0 1 0 0 0 0 0 0 0 0 0 0 0 Drug or Liquor Law Violation 6 0 7 21 2 0 9 31 1 0 5 68 6 0 8 46 Weapons Law Violation 0 0 0 0 1 1 1 1 0 0 0 0 0 0 0 0 Other 2 3 6 8 6 0 5 7 12 1 3 7 15 3 3 4 Total 18 4 20 38 21 2 18 45 23 1 15 92 24 6 24 66 % of Total Crime 6.7% 16% 33.3% 26.8% 6.1% 8.0% 41% 38% 7.6% 3.4% 28.3% 40% 7.0% 12.5% 35.3% 28.6% TOTAL NUMBER OF 269 25 60 142 345 25 44 126 304 29 53 228 342 48 68 231 RECORDED INCIDENTS (1) Macdonald Campus is shown in two columns. “Mac Campus” indicates incidents that occurred on Mac Campus property, and “Mac and JAC” indicates incidents that occurred on the joint Macdonald - John Abbott College (JAC) property, (2) “Off Campus” incidents refer to incidents occurring adjacent to McGill property. (3) These statistics represent only those incidents that were reported to McGill Security Services.
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6.3 Benchmarking Criminal Incidents The Criminal Incidents Index (CII) measures the number of criminal incidents on both McGill campuses per 1,000 students over a specified fiscal year, compared to eight other Canadian universities whose student populations exceed 20,000 and for which criminal incidents data are available. McGill University Safety relies on its own resources to collect this data given that there is no national body that publishes such statistics. Universities publish their own statistics with considerable delay and, as a result, the CII cites statistics for the previous fiscal year, 2013-2014. As a result of this delay the statistics for McGill University are for the fiscal year 2013-2014 and thus do not match the current year statistics presented elsewhere in this report.
Note that these statistics are calculated based on individual interpretation of annual reports published online by the various listed universities. The definition of criminal and how statistics are categorized across each university may vary.
Figure 12 Criminal Incidents Index (CII), by Fiscal Year
2013-2014 2012-2013 2011-2012
University
(by 1,000 1,000 (by
Total Criminal Total Criminal Incidents Student Population Incident Criminal Index Students) Total Criminal Incidents Student Population Incident Criminal 1,000 Index (by Students) Total Criminal Incidents Student Population Incident Criminal 1,000 Index (by Students) McGill University 389 39,349 9.9 357 38,779 9.2 410 37,835 10.8 McMaster University 444 30,117 14.7 444 24,400 18.2 543 28,962 18.7 Queen's University 399 22,114 18.0 452 24,582 18.4 529 24,343 21.7 University of Alberta 361 38,733 9.32 360 39,312 9.16 309 38,774 7.9 University of 365 51,447 7.1 320 39,000 8.2 347 56,227 6.1 British Columbia(1)(2) University of 666 58,286 11.4 617 57,795 10.7 1,130 79,085 14.2 Toronto(1)(2) University of 658 35,900 18.3 655 31,577 20.8 711 30,800 23.1 Waterloo(1) University of 498 27,360 18.2 544 35,000 15.5 548 30,679 17.8 Western Ontario York University 594 52,800 11.3 786 55,000 14.3 740 54,400 13.6 Average 13.1 Average 13.8 Average 14.9
(1) Annual security reports represent a calendar year. (2) For the period of 2012-2013 & 2013-2014, statistics include only the main campus for U of T and UBC.
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7 UNIVERSITY SAFETY
7.1 University Safety Training Figure 13 on the following page summarizes the safety training sessions provided by the various University Safety units between May 1st 2014 and April 30th 2015. Overall, there were 36 more individual training sessions offered and 968 additional participants than the previous year. As predicted last year, this is the highest number of individuals University Safety has trained in one year. This can be attributed to the department’s continuous commitment to increasing its culture of safety across the University.
Apart from standard training sessions that were delivered, the Emergency Measures Office organized two specific training activities that are recognized in the 2014-2015 Highlights section of this report.
7.2 University Safety Mass Notification Systems Twice annually, the various mass notifications systems available at McGill are tested. These systems are intended to deliver messages to the McGill Community during emergencies in a timely and consistent manner. While messages posted on McGill.ca, transmitted through Alertus, or emailed through the Alnote email system all work well, the SMS messaging system, MIR3, is generally unable to confirm whether or not the community has actually received the emergency notification. While troubleshooting of the system continues, other more reliable and cost effective options are being considered. This year, an app (SafeMcGill) for smart phones was developed containing information on University Safety that also has the ability to push notifications directly to users’ phones if they have downloaded the app.
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Figure 13 Safety Training Sessions Conducted by University Safety, by Fiscal Year 2014-2015 2013-2014 2012-2013 2011-2012 S: Sessions P: Participants S P S P S P S P Ammonia Leak(1) 1 26 N/A N/A N/A N/A N/A N/A Asbestos General Training(3) 3 51 0 0 2 22 2 30 Asbestos High Risk Management 0 0 0 0 2 33 N/A N/A Asbestos Practical Training(6) 0 0 0 0 2 15 2 11 Automated External Defibrillator (AED)(4) 0 0 0 0 0 0 1 40 Biosafety Awareness in Animal Care 0 0 0 0 0 0 1 20 Cardiopulmonary Resuscitation (CPR) 1 11 1 8 N/A N/A N/A N/A 1in the Workplace 17 188 12 160 16 189 12 101 Guest Lecture(2) 1 79 0 0 1 37 1 85 Hazardous Waste Training for Lab Personnel(3)(4) 4 153 9 288 16 379 10 248 Hazardous Waste Training for Lab Personnel 12 268 N/A N/A N/A N/A N/A N/A Web Training(1)(3)(4) Internal Responsibility Laboratory Managers 3 39 1 11 1 24 2 14 Internal Responsibility Managers and 2 33 1 6 3 46 1 27 Supervisors Introduction to Biosafety(3) 13 400 12 287 10 214 9 194 Laser Safety(3) 5 109 4 97 4 127 2 38 Lock out Tag out (LOTO)(1) 1 22 N/A N/A N/A N/A N/A N/A Machine Guarding 0 0 1 23 1 23 0 0 myLab (Chem Module)(1) 3 72 N/A N/A N/A N/A N/A N/A myLab (Hazard by Location) 0 0 1 19 N/A N/A N/A N/A myLab (Rad Module) 2 10 3 21 3 19 2 12 N95 Respirator Fit Testing 9 69 0 0 2 9 0 0 Powered Air Purifying Respirators (PAPR) 1 2 0 0 4 15 1 7 Radiation Safety(3) 6 79 6 73 7 115 5 96 Radiation Safety Web Refresher Training(3)(4) 6 31 7 32 4 43 N/A 64 Radiation Safety Awareness 5 62 2 26 N/A N/A N/A N/A Respirator Fit Testing 5 26 3 10 9 41 3 11 Safe Use of Biological Safety Cabinets(3) 12 318 11 258 10 268 9 191 Sante et sécurité général sur les chantiers de 0 0 1 7 N/A N/A N/A N/A construction (ASP) Town Hall(5) 2 82 N/A N/A N/A N/A N/A N/A Transportation of Dangerous Goods Web 0 0 0 0 1 11 1 3 Type A Package Training (Radiation)(3) 1 3 2 21 N/A N/A N/A N/A WHMIS for Lab Personnel(3) 18 1366 25 1750 36 2,036 33 1,429 WHMIS for Lab Personnel Web Training(1)(3)(4) 13 780 4 61 N/A N/A N/A N/A Workplace Electrical Safety 0 0 1 11 0 0 0 0 Alcohol Beverage Server Training 25 762 21 1020 32 862 34 802 Active Shooter Protocol Training 10 295 8 216 3 69 0 0 Non-Violent Crisis Intervention 2 19 8 80 7 69 6 54 RAD (Rape Aggression Defense) 2 26 4 50 4 49 1 13 Incident Command System (ICS Level 100) 1 57 3 26 1 43 N/A N/A Incident Command System (ICS Level 200) 2 27 0 0 2 32 N/A N/A Incident Command System (ICS Level 300) 1 14 0 0 1 31 N/A N/A Emergency Operations Centre (EOC) 1 16 1 16 1 24 N/A N/A Evacuation Teams 19 420 22 254 21 302 9 180 Fire Extinguisher Training 8 21 2 19 N/A N/A N/A N/A Hot Work Web Training N/A 18 N/A 74 N/A N/A N/A N/A Hot Work Classroom Training 6 30 11 102 N/A N/A N/A N/A Total 223 5,984 187 5,016 206 5,147 146 3,667 (1) New Training Module (2) Title of seminar: Lab Research Conduct & Safety, organized by Prof. Stranchan and Ms. St.Louis as guest speaker. (3) Mandatory training includes an examination to establish competency. (4) Presentation on Cool McGill, and/or on EHS web site as video presentation (5) Safety related Town Hall sessions (6) Has been replaced by Respirator Fit Testing sessions McGill University 2014-2015 Safety Annual Report Page 22 of 26
7.3 2014-2015 Highlights
Convocation Tent Evacuation On June 2nd 2014, during the afternoon ceremony of the Spring convocation, extreme weather conditions affected the structural integrity of the Convocation tent, leading to an evacuation. Evacuating the nearly 2800 individuals resulted in many challenges including safely evacuating and sheltering the large number of guests as well as managing the continuation of the convocation ceremony. This event demonstrated the need for and led to the creation of an emergency plan for evacuations during convocation ceremonies. Since the evacuation, various groups involved in convocation, including Security Services and the Emergency Measures Office have formed a working group to build a comprehensive evacuation plan for future convocation ceremonies.
Ammonia Leak Response Drill – McConnell Arena In July of 2014 the Emergency Measures Office hosted an Ammonia Leak Response Drill for University Safety responders. The purpose was to test and evaluate the integrity of the newly created Ammonia Leak Response Plan for the McConnell Arena. The drill was a success as it allowed teams to practice communications between various units and gave individuals the chance to experience using specialized response equipment. The drill led to a few improvements and changes to the response plan. A similar response plan is now being put together for the ammonia tank at the Macdonald Campus arena. Once the plan is complete, a drill will take place.
Emergency Operations Centre Tabletop Exercise In January of 2015, the Emergency Measures Office, in partnership with the Justice Institute of British Columbia held an Emergency Operations Centre (EOC) tabletop exercise for EOC members. The fictitious incident involved a building collapse and an active shooter on the downtown campus. The exercise focused on the activation of the EOC as all other parts of the exercise were simulated through paper based inputs. The EOC simulation was streamed through live-feed and nearly 50 members of the Senior Administration were present to view the event. This provided the Senior Administration with a thorough understanding of how emergencies are managed at McGill.
IACLEA Conference A major event for the Security Services unit took place from June 20th to 24th, 2014 when they hosted the 56th Annual Conference of the International Association of Campus Law Enforcement Administrators (IACLEA), the leading authority for campus public safety in the world. With over 300 delegates in attendance, the four day event included various conference sessions and many team building events. The conference was an outstanding success and provided the opportunity for McGill to continue to build strategic partnerships with universities around the world.
AGSEM On April 16th, the first day of final exams for the Winter 2014 semester, AGSEM teaching assistants held a one day strike. While picketers were spread throughout campus, the main picketing location was outside the Currie Gym, where a significant amount of students were scheduled to take exams. Security Services in co-ordination with the Registrar’s office collaborated with AGSEM to put together a plan to ensure exams went on smoothly while maintaining the safety of all individuals. In addition, the Emergency Operations Centre was activated on a pre-emptive basis. Exams were not disrupted.
Fall-Protection Training After last year’s accident where a McGill electrician fell from an external service door at the Ferrier Building, a number of initiatives were put in place in order to mitigate the chances of a recurrence. All similar cargo and service doors on campus were inspected and properly secured, a rooftop access protocol was put in place to prevent individuals from being in “fall zones” and all employees and managers in Facilities Management underwent fall protection training. The individual who was injured is recovering well and has since returned to work.
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Decommissioning Laboratories In preparation for the opening of the new McGill University Health Centre (MUHC), many research groups moved from the Royal Victoria Hospital, the Montreal Children’s Hospital and various McGill University buildings to the new MUHC Glen Yard facility. For the Environmental Health & Safety unit, this meant the most decommissioning projects ever done in such a short time span. All labs were visited by EHS staff, hazardous waste was removed, transferred or disposed of and the premises were cleaned and verified to be contamination free to make way for other uses. In all approximately 100 decommissionings were performed.
Radioactive Waste Transfer to Canadian Nuclear Laboratories The Hazardous Waste Management group made a shipment of radioactive waste to the Canadian Nuclear Laboratories disposal site in Chalk River for the first time in five years. In the past, the amount of waste being produced resulted in deliveries being made three to four times per year. Having this be the first delivery in five years proves that waste minimization efforts have resulted in a greater than 90% reduction in radioactive waste volumes over the past decade at McGill. A significant accomplishment. These efforts effectively offset nearly all of the increases in hazardous waste disposal fees, which have risen dramatically in the past decade.
8 THE YEAR MOVING FORWARD
Environmental Health and Safety
Key goals and objectives for the Environmental Health and Safety (EHS) units for this coming year will be largely driven by compliance to new legislation.
In the area of Biosafety the federal government will enact the Human Pathogens and Toxins Regulations on December 1, 2015. This will require that the University complete three major tasks: 1) Register all locations where biohazardous materials are used with the Public Health Agency of Canada (PHAC) 2) Ensure researchers maintain a running inventory of such materials 3) Ensure that laboratories comply with the safety requirements laid out by the PHAC. For EHS this will mean registering the locations, creating a university wide inventory tracking system for biohazards and integrating biosafety into general lab inspections.
On July 15, 2015 the Ministry of Transports amendments to the Transportation of Dangerous Goods Regulations came into effect, requiring more detailed information on the shipping manifests for hazardous waste. For the Hazardous Waste Management group this will mean having their solvent wastes analyzed for a more detailed chemical composition and implementing the chemical waste module of the myLab system.
In 2016, the Quebec regulation respecting occupational health and safety will require that building owners conduct an inventory of all asbestos-containing building materials, make the inventory report available to the public and put in place a program to regularly inspect areas containing friable asbestos. For EHS this will mean the migration of the existing asbestos database to a web-based interface, adding additional data where needed, and expanding the scope of asbestos inspections to satisfy the new regulations.
In the area of hazardous materials, the Workplace Hazardous Materials Information System (WHMIS), is being amended to align with the International Globally Harmonized System (GHS). The government is calling the project WHMIS 2015. This will necessitate an overhaul to the WHMIS course offered by EHS. In addition the hazardous waste management team will offer two new online training sessions, one on anhydrous ammonia awareness, targeting the emergency response teams for both McGill arenas, and one on radioactive Type A packages for laboratories who order radioactive materials.
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Emergency Measures and Fire Prevention
Over the past few years, the Emergency Measures Office has been implementing the use of the Incident Command System (ICS) for responding to emergencies at McGill. In turn, the University Emergency Response Plan (UERP) has been developed around the basis of ICS. The Emergency Measures Office is currently planning a large-scale exercise involving multiple internal and external units for the Fall of 2015 in order to test the feasibility of the UERP. The exercise will also allow responders to train for confidence and practice their various roles and responsibilities within the UERP.
The Call for Tender (CFT) for the monitoring of all McGill Fire Alarm Panels was delayed due to new regulations in relation to the equipment used to monitor our systems. The Fire Prevention office is presently in the process of a Call for Information (CFI) in order to evaluate options and proceed with the CFT which is expected to take place in early 2016.
Security Services
One of the primary goals for Security Services in the coming year is to continue to better align departmental systems and processes and to improve their transmission throughout the department and university community at large. Procedures will be streamlined and agency personnel’s evaluation and training material will be clarified to improve efficiency and ensure optimal operational workflow.
Security Services has recommended the purchase of an Incident Management Software to replace the aging Helpdesk Expert Automation Tool (HEAT) ticketing system currently being used. Major incidents over the past four years have highlighted this application’s many shortcomings.
Approval and funding was received to begin replacing the exterior pan, tilt and zoom (PTZ) cameras – many of which are over twelve years old and approaching their end-of-life cycle. Security Services anticipates it will take approximately two years to replace the cameras due to construction and renovation on campus.
Changes to the University Safety Department in 2015-2016
At the end of the 2014-2015 fiscal year, changes were announced to the University Safety Department. Moving forward, University Safety will be replaced by two departments, Campus Public Safety and Environmental Health & Safety, each with their own Director reporting to the Associate Vice-Principal Facilities Management & Ancillary Services. These positive changes will bring about opportunities that may alter the outlook for 2015-2016 as an adjustment period to the new organizational structure will be required.
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APPENDIX 1 UNIVERSITY SAFETY ORGANIZATIONAL CHART
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