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Mac in a Windows-Based Business OS Mavericks 10.9

Your Guide to Get Started

This document is a guide designed to you integrate Mac® into a Windows®-based small to medium business—so you can get started working on a Mac system in any office environment, collaborate with colleagues who use PC computers, and access your company’s shared devices and resources. Additional references are provided in each section if you require detailed information.

In this guide, you will learn about:

Preparing to Use Your Mac for Business 2 Configure your Mac. Keep your business secure. Work in a cross-platform environment. Connecting to a 5 Sharing 8 files via USB flash drives. Connect your Mac to Windows file servers. Configure personal file sharing. Use -based file services. Using , , and 9 Set Accounts preferences. Set up . Configure Contacts and Calendar. Share Calendars. 13 Chat face to face with video calling. Connecting to Printers and Displays 15 Backing Up 16 Set automatic with Time Machine. Back up to the cloud. Additional Resources 17 Preparing to Use Your Mac for Business For More Information Mac is built for business, loaded with advanced technologies that deliver the most Get started using the Mac. intuitive and integrated computer experience. Built-in security and a wide array of apple.com/support/macbasics full-featured apps let you working, and collaborating, right out of the . And getting your Mac ready for work in a Windows-based business environment is Transfer files from a Windows PC. essentially the same as setting up a Mac for personal use—it’s easy and intuitive. apple.com/support/macbbasics/ migration Refer to this section once your Mac is already up and running, and an admin account has been created following the simple on-screen instructions. Connect to a wireless network. apple.com/support/macbasics/ internet Configure your Mac. If you’re connecting a Mac to an in-house Windows server, gather the following Set up a connection to a VPN. information before you begin a directory services connection: support.apple.com/kb/PH14079 • The address of the Windows server or ® domain • An administrator user name for the Active Directory server • An administrator for the Active Directory server

Alternately, if your company uses only cloud-based services, you simply need the login and IP address information for the various cloud services to begin.

Connect to a wired network. To connect to the Internet using a wired network, connect an Ethernet cable from your router or other Internet connection device to your Mac.

Connect to a wireless network. Your Mac will automatically available networks and allow you to join them with a click using the latest wireless technology built into every new Mac.* Just enter your company’s network password when prompted, or choose Network in to set up your company’s wireless network. Once connected to a wireless network, your Mac will automatically rejoin that network.

* Wireless Internet access requires a base station or other wireless access point and Internet access; fees may apply.

Connect when outside the office. (VPN) access enables you to take advantage of your organization’s network services while you’re offsite, and it simultaneously prevents access by unauthorized individuals. Mac supports standards-based protocols for providing encrypted VPN connections with a built- in VPN . If your business uses a VPN, ask your network administrator for assistance.

2 Keep your business secure. For More Information When introducing a Mac into your office environment, there’s no need for additional concerns about security. Every Mac is designed with powerful, advanced Get an overview of OS X security. technologies that work together to constantly scrutinize, encrypt, update—and apple.com/osx/what-is/security.html ultimately keep your Mac safe. OS X® is built on a proven, secure ® Set up your Mac to require a foundation. It also includes a host of features designed to protect your Mac and password after waking. the information on it, and therefore your entire business network. support.apple.com/kb/PH13915

Set an account password. If you chose not to set up a login password on your Learn about protecting against Mac during the initial system setup, go to System Preferences from the Apple® malicious with Gatekeeper. menu. Click Security & , and then click the General . Select the “Require support.apple.com/kb/HT5290 password...after or screen saver begins” checkbox. You can adjust the length of delay before a password is required using the pop-up menu. This simple step Prevent unwanted connections with a will help keep the data on your Mac, and on your business network, secure. . support.apple.com/kb/PH14267

Antivirus Protection. OS X offers a multilayered system of defenses against Turn on FileVault 2. viruses and other malicious apps, or , with virtually no effort on your part. support.apple.com/kb/HT4790 For example, a technique called “sandboxing” prevents hackers from harming your programs by restricting the actions programs can perform on your Mac. Other automatic security features include Library Randomization, which keeps malicious commands from finding their targets, and Execute Disable, which protects the memory in your Mac from attacks. Though viruses are uncommon in OS X, it’s a good idea to be aware—especially when exchanging files with computers on other operating systems. Regular use of commercial can help prevent virus forwarding.

Gatekeeper. Gatekeeper is a feature built into OS X that makes it safer to download and install apps. Gatekeeper provides three security options that protect against accidentally installing malicious software on your Mac. The safest place to download apps is the Mac App StoreSM. Apple reviews each app before it’s added to the store, and if there’s ever a problem with an app, Apple can quickly remove it from the store. Gatekeeper also makes it safer for you to download and install software from anywhere on the web.

Firewall. In addition to user account and system security, network security is also very important for protecting your organization’s sensitive information. The built-in OS X firewall helps protect your Mac from unauthorized incoming access by other systems on both a local network and the Internet. You can use the OS X personal firewall to block unwanted incoming connections to your computer.

FileVault 2. If you store sensitive company information on your computer, consider using FileVault® 2 to protect your data with XTS-AES 128 . FileVault 2 encrypts the entire drive on your Mac, and can also encrypt any removable drive to help secure backups or other external drives with ease.

For example, if you carry all your organization’s financial data on your notebook computer and you lose it, someone could access sensitive data that might hurt your business. If you’re logged out of your account when your computer is lost, but the data is encrypted, your information is protected.

3 Work in a cross-platform environment. For More Information The Mac is compatible its core, starting with its OS X , built on a rock-solid UNIX foundation. With a Mac, you can use Microsoft® Office®, connect Read more about OS X compatibility. to most printers and devices, join PC networks, and even run Windows. And OS X apple.com/osx/what-is/ compatibility.html works with virtually all email providers and , and can instantly work with the most common file types. So whether you’re working with a single coworker Find out about the productivity apps who’s using a PC or a large multi-platform team, you can collaborate efficiently, included with every Mac. and seamlessly. . apple.com/mac/pages . apple.com/mac/numbers Use Office productivity applications. for Mac lets you create Keynote. apple.com/mac/keynote documents with Word, presentations with PowerPoint®, and with Excel®—just like on a Windows PC. It’s compatible with Microsoft Office for Learn about running Windows on a Mac with Parallels Desktop for Mac. Windows, so you can easily share documents with colleagues. And every new Mac parallels.com/products/desktop now includes powerful productivity apps—Pages®, Numbers®, and Keynote®—for producing documents, spreadsheets, and presentations. These apps can read and Find out about running Windows on write documents using the Office , so you can work effortlessly with a Mac with VMware Fusion. who use Word, PowerPoint, and Excel.* .com/products/fusion

OS X even has you covered at times when you need to view a file but don’t have Explore how you can run Windows on the correct app installed on your Mac. Just tap to use to a Mac using ®. take a peek at documents without having to actually open them in an application. apple.com/support/bootcamp And PDF support is built into the core of OS X, so you can create, view, and annotate without the need to purchase additional software.

*Pages, Numbers, and Keynote are free on the Mac for qualifying Mac computers purchased on or after October 1, 2013. OS X Mavericks required. Downloading apps requires an Apple ID. Microsoft Office is sold separately.

Run Windows on a Mac. If you have a Windows application you need to use once in a while, you can run it on Mac. Install Windows on your Mac using VMware Fusion® or Parallels Desktop® for Mac software to run Windows and Mac applications at the same —without rebooting.*

*, VMware, and Parallels are all sold separately.

Use software (SaaS). There are a number of cloud-based software solutions available—including ® and Microsoft Office 365™—that don’t require software to be installed locally on your Mac. If your company uses an SaaS solution, in most cases there’s nothing you need to set up on Mac. Just open your browser and connect.

4 Connecting to a Windows Server Setting up Mac to connect to your Windows server is an easy process that can be accomplished in a few simple steps. Many organizations use an in-house server to provide directory identity, file sharing, email, and chat services to network users. Before your Mac can use these options, it must be configured to connect to the appropriate server in a process called binding. Binding is the same whether you use a cloud-based or in-house server.

Authentication as an administrator is required to start this process. You will need your server administrator for the initial setup (or ask them to provide this information): • The address of the Active Directory (AD) domain • An administrator user name for the AD server • An administrator password for the AD server

Note: Your server administrator may also specify the computer ID that your computer should use.

To bind your Mac to a Windows server, follow these steps. 1. In the , choose System Preferences. 2. Click Users & Groups.

3. If the lock is locked, unlock it by clicking it and entering the name and password of a local Mac administrator account.

5 4. Click Login Options.

5. Click the Join button. If you’ve previously joined a directory server, click the Edit button instead of the Join button. In the dialog that appears, click the Add (+) button beneath the list of previously joined servers.

6. In the Server field, enter the Windows server address provided by your server administrator. When OS X identifies the address as one for an Active Directory server, the dialog expands to display the Active Directory fields.

6 7. Enter the AD Admin user name and password provided by your server administrator.

8. Optionally, edit the ID you want Active Directory to use for your server. The Client Computer ID is preset to the name of the computer. (This is the same name the Mac uses in the Sharing preferences.) You can change this to conform to your organization’s naming convention for computers in the Active Directory domain. If you’re not sure, check with the server administrator. 9. If you need to create locally cached credentials for off-network authentication, create a mobile account by clicking the Open button. In the Services tab, click the lock icon to authenticate before making changes. Select the appropriate service from the list and click the pencil icon to edit settings. In the dialog, click the Show Advanced Options dialog triangle and click the “Create mobile account at login” checkbox.

10. Click OK. This creates a record for your Mac in the Active Directory domain.

That’s it. You’re now connected to the Windows server. And in the future, whenever you log in to your Mac, it will also connect you to the Windows server.

7 Sharing Files For More Information In most businesses, many everyday tasks require colleagues to share files and Connect with Windows File Sharing. resources across networked systems. And there are many ways to exchange large support.apple.com/kb/HT5884 files back and forth between Mac and Windows computers. Whether connecting to the company’s file server, configured for personal file sharing, or set to enable Set up personal file sharing. other network users to access files directly on your Mac—the Mac shares well with support.apple.com/kb/HT1549 others. Learn more about Microsoft And rest assured, your Mac can instantly use the most common file types, Office 365. office.microsoft.com including Office documents, PDFs, images, text files, , videos, ZIP files, and Find out about Apps for more—even if the file was created on a Windows PC. business. google.com/intx/en/ enterprise/apps/business Share files via USB flash drives. The most simple way to share files between two users is to use a USB flash drive. Learn about some popular cloud- You can files onto it and it between systems. Mac computers can read based storage solutions: and write to the same flash drives that are used by Windows computers. • Box. box.com • . dropbox.com • SkyDrive. apps.live.com/skydrive Connect your Mac to Windows file servers. Another simple way to share files between two users authorized on your company’s server is to use a shared folder on the server. OS X supports a wide variety of the most popular file server protocols. You can connect to file servers that use the AFP, SMB/CIFS, NFS, WebDAV, and FTP protocols.

There are two ways to access shared files stored on file servers on your network. You can browse for the server by name from the systems listed under Shared in the left pane of any ® . Or you can choose “Connect to Server” in the Finder’s Go menu and enter the server IP address. For example, “smb:// 10.0.0.1” but substitute your server’s actual IP address for 10.0.0.1. Once connected to the server using your server or AD account, you should be able to see all shared folders your account has permission to access.

Configure personal file sharing. You can also exchange files back and forth between Mac and Windows computers on the same network used to access the Internet. Computers that enable file sharing automatically show up in the Shared section of the Finder sidebar, allowing you to browse files and folders you have permission to view. To allow other network Windows and Mac users to connect to your Mac, simply turn on file sharing in System Preferences.

Use cloud-based file services. Some companies use a cloud-based software —such as Office 365 or Google® Apps—to deliver a similar file sharing experience to network users as sharing on an in-house server. Other organizations choose to use online storage solutions, such as Box, DropBox™, and Microsoft SkyDrive®.

No matter which type of cloud-based service your company chooses, your Mac is compatible and ready to go. There’s nothing you need to do but connect to the service and start sharing files.

8 Using Email, Contacts, and Calendar For More Information Your Mac comes fully loaded with many built-in apps—including Mail for sending Learn about the apps built into OS X email from all your accounts, Calendar for managing your schedule, and Contacts such as Mail, Calendar, and Contacts. for storing your client and colleague information—to name just a few. And your apple.com/osx/apps Mac is ready out of the box to support standards-based servers for your email, calendars, and contacts including Microsoft Exchange Server, POP, SMTP, and more. Configure Mail for your email If your company chooses to use , there’s a version available for account. the Mac. support.apple.com/kb/ht1277

Export and import your contacts. Set Internet Accounts preferences. support.apple.com/kb/PH15080 To configure your Mac to use the OS X Mail, contacts and calendars apps, start with the Internet Accounts pane in System Preferences. There you can quickly set Share an iCloud calendar with others. up Mail and other apps using information about your iCloud®, Google, and other support.apple.com/kb/PH2690 web service-provider accounts—without having to configure each app with the same information.

To configure your Mac to access Mail, Contacts and Calendars, follow these steps. 1. In the Apple menu, choose System Preferences. 2. Click Internet Accounts. The right lists major services to be set up.

9 3. To add an account, click an account type. Enter your account information, and follow the onscreen instructions.

4. sure the apps you want to use with the account are selected.

10 Set up Mail. The Mail app offers support for common mail server protocols including POP and IMAP. When you launch Mail for the first time, enter your name, email address, and password to automatically configure your email accounts. If Mail cannot automatically configure itself for your account/s, you may need to configure it manually using additional information from your server administrator.

• Connect to Exchange Server email. The easiest way to set up Mail to access Exchange is with the Exchange Autodiscover service. If this feature is enabled on your organization’s Exchange server, go to the Internet Accounts pane in System Preferences, choose Exchange, and enter your Exchange email address and password. If the Autodiscover service isn’t enabled on the server, contact your server administrator for assistance with manual configuration.*

• Use hosted Exchange services. If your company uses a hosted or outsourced service for email and calendaring—such as Office 365 or other hosted Exchange provider—you may be able to use Mail to access your Exchange email account if the email provider is running Exchange Server 2007 or later.

• Use other popular email services. Mail works with most popular email services including ™, Yahoo!® Mail, and AOL® Mail. If your organization uses this type of service to administer email, you can easily configure Mail for access by adding a new Mail account for the relevant service in the Internet Accounts pane in System Preferences.

*Exchange support requires Microsoft Exchange Server 2007 Service Pack 1 Rollup 4, Exchange Server 2010, or more recent versions.

Configure Contacts and Calendar. Similar to setting up Mail to connect with Exchange email, the easiest way to set up Contacts and Calendar to access Exchange is with the Exchange Autodiscover service. Otherwise you may need to configure them manually from the Contacts and Calendar apps.

To add an account in Contacts. 1. Open the Contacts app and choose Add Account from the Contacts menu. Two types of accounts are specific to Contacts: CardDAV and LDAP. Ask your server administration for the correct values to enter for either account type.

11 To add an account in Calendar. 1. Open the Calendar app and choose Add Account from the Calendar menu. An assistant appears that guides you through the steps.

Share Calendars. Calendar enables you to view real-time availability of coworkers and conference rooms in the Exchange Global Address List, and to contact names when you invite them to meetings. You can receive and reply to meeting invitations, and send invitations to people outside your organization using email. And you can share your calendars either publicly or privately with other people. As the owner of a shared calendar, you assign edit privileges to the invitees to control who can modify the calendar. You can add or remove participants from the shared calendar at any time. Start by using the Share button to the right of the calendar’s name.

12 Instant Messaging For More Information The Mac lets you easily keep local and remote team members in contact with each Use FaceTime® and iMessage behind other using the built-in instant messaging app, .—which supports a firewall. messaging using iMessage®, AIM®, Jabber®, Yahoo!, and Google Talk accounts. You support.apple.com/kb/HT4245 can use Messages to send files to people across the Internet or on your local network. You can also set up audio and video chats to keep in touch with colleagues around the world.

Before you use Messages, you need to enter information for your service provider accounts. To get started, have information about your existing accounts on hand. To get your account information or to sign up for Google, Yahoo!, or AOL accounts, go to their websites. If you need a Jabber account, contact the administrator of the Jabber server you’ll be using.

You can enter your messaging account information in Messages, or in the Internet Accounts pane in System Preferences.

About Messages and iOS devices. Messages is a secure messaging service you can use to send and receive messages on your Mac, iPhone®, iPad®, and iPod touch®. You don’t have to wait for colleagues to go online—you can send them messages and they’ll either receive the messages on their mobile devices or see them the time they open Messages on a Mac. All you need is an Apple ID to use Messages. If you have an iTunes® or iCloud account, you have an Apple ID. If you don’t have an Apple ID, you can create one in Messages.

About Jabber accounts. Messages supports the Extensible Messaging and Presence Protocol (XMPP)—also known as Jabber—which means it can communicate directly with a variety of popular messaging services. It also supports ® for automatically discovering Messages users on your organization’s network. You must have a Jabber account to send messages to people who use Jabber accounts. You can get a Jabber account from a Jabber service provider, or your organization may have a Jabber server you can use.

Chat face to face with video calling. In many organizations, collaboration is increasingly taking place between people working in remote locations. And in some cases, sharing text or talking on the phone just won’t suffice. The Mac offers a variety of ways to get more of that personal touch with video calling.

13 Use FaceTime on Apple devices. Built into OS X, FaceTime for Mac lets you make For More Information video calls to anyone on an iPhone, iPad, iPod touch, or another Mac—from your Mac.* You can work with clients and colleagues down the hall, or across the globe, Learn about Lync® from Microsoft. almost like you’re in the same room. Simply find the person you want to see in lync.microsoft.com Contacts and start a FaceTime call. When someone calls you, you’ll get a notification that tells you who’s calling and lets you accept, decline, or set a Find out about Google+ Hangouts™. callback reminder. It works even if FaceTime isn’t running, so you never have to google.com/+/learnmore/hangouts worry about making yourself available.

A variety of third-party solutions including ™, Webex®, GoToMeeting®, and others are also available for people to video conference with each other.

*FaceTime calling requires a FaceTime-enabled device for the caller and recipient and a Wi-Fi connection. Availability over a cellular network depends on carrier policies; data charges may apply.

Use Microsoft Lync or Google+ Hangouts. The Mac supports using Microsoft Lync on premises on via Office 365 to connect with coworkers and people in other organizations that use Lync. You can also use Google+ Hangouts for video chatting and virtual meetings on the Mac.

14 Connecting to Printers and Displays For More Information Your Mac will automatically discover most printers and displays, requiring no Set options. configuration on your part. This means you can quickly connect to and share a support.apple.com/kb/PH14210 local as well as use remote printers on the network. And Mac computers can share printing resources with Windows computers with relative ease, making it Get the about AirPrint. much easier to ensure that printers can be accessed by everyone in your office. support.apple.com/kb/HT4356

Connect to a local printer. OS X comes with software drivers for many third-party Learn more about AirPlay Mirroring. support.apple.com/kb/HT5404 printers, so you can simply connect to a USB printer and the print queue will automatically be created. You can also connect to printers that are shared from Use AirPlay to stream content other PC or Mac systems or printers attached directly to the network. wirelessly. support.apple.com/kb/HT4437 Set up a printer to print wirelessly. If your printer has built-in ® or Wi- Fi, you can print to it wirelessly. Follow the directions that came with the printer to set it up. Then on your Mac go to the Apple menu and choose Software Update to make sure OS X has the latest information about printer software it can download from Apple. OS X updates its list of printer software and downloads the software as needed when you add printers.

To print, open a document and choose Print from the File menu. Open the Printer pop-up menu and either choose your printer from the Nearby Printers section, or select your Bluetooth printer from the list. If your printer isn’t in the list, Bluetooth may not be enabled on your computer. You can turn it on in Bluetooth preferences.

Print to a network printer. In addition to connecting to local printers, OS X can easily connect to a variety of popular network printers. Your computer will automatically discover these printers, and requires no configuration.

Connect to an AirPrint-enabled printer. AirPrint™ is an Apple technology that lets applications create full-quality printed output using Apple's driverless printing architecture. You don’t need to install a driver or configure the printer queue—AirPrint-enabled applications can print to an AirPrint-enabled printer automatically. Just click print, select an AirPrint-enabled printer, and print. It's that simple.

Connect your Mac wirelessly to an HDTV. AirPlay® lets you wirelessly stream what’s on your Mac or iOS device to an HDTV and speakers via Apple TV®. Or mirror exactly what’s on your display to the big screen using AirPlay Mirroring. If your Mac supports AirPlay Mirroring, an AirPlay Mirroring status icon appears in the when an Apple TV is on the same network as your Mac.*

*AirPlay is available on all devices running iOS 4.3 or later. Some features require the latest software. Second-generation Apple TV or later required. AirPlay Mirroring is available with iPad 2 or later; iPad mini; iPhone 4s; iPhone 5; iPod touch (5th generation); and iMac (Mid 2011 or newer), (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer) with Mountain Lion.

15 Backing Up The best way to protect your data against loss as a result of hardware failure, user error, data corruption, or even equipment theft is by backing up frequently. Your organization may have a specific policy you should follow, but even if it doesn’t, a personal backup strategy is always a good practice.

Set automatic backups with Time Machine. OS X includes Time Machine®, an application that can automatically back up your system and your important, irreplaceable files to a hard disk or network . In its default configuration, Time Machine keeps an up-to-date copy of the important data on your Mac—including applications, digital photos, , movies, and documents. And you can easily go “back in time” to restore files if you need to.

Setting up Time Machine is as easy as connecting an external USB, FireWire®, ™, or eSATA hard drive to your Mac. You can also use a secondary internal disk (a disk that your Mac doesn’t use as a startup disk) if your desktop Mac has one.

Back up to the cloud. Some companies prefer to back up to a cloud,-based service, for example if the organization requires a copy of sensitive data to be housed off-site. Popular cloud backup solutions, such as Mozy® and CrashPlan™, work well with the Mac. Choose the cloud backup solution that’s right for your organization.

16 Additional Resources

Self help. Help is always available from within your applications by selecting Help in the menu bar, then by choosing the Help option for that application.

Apple online support. apple.com/support Apple provides online support, where you can access technical articles, download manuals, and join discussion forums. For example, the Mac Basics web pages provide detailed information to help you learn more about using, or switching to, a Mac. apple.com/support/macbasics

Service and support. apple.com/support/products All Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone . To extend your coverage further, purchase the AppleCare® Protection Plan or AppleCare+. Only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

Additional assistance. apple.com/support/contact Apple offers a variety of options to help you select, purchase, develop, service, and work with Apple products. Learn about the many ways to , or start a support request online to save time.

Training and certification. training.apple.com Stay up to speed on key Apple solutions with a full range of training programs offered by Apple.

OS X Certification. training.apple.com/certification/osxmav You or the IT professional in your company can read a more detailed guide and pass an exam to become an Apple Certified Associate – Mac Integration 10.9.

Leasing for Business. apple.com/financing/business.html Take advantage of the Apple leasing and trade-in programs available for business.

Training books. peachpit.com/appleprotraining The Apple Training Series books, from technology publisher Peachpit, offer an independent approach to training and certification, guiding students step by step through real-world projects. The books are also excellent references for performing specific tasks and technologies.

© 2013 Apple Inc. All rights reserved. Apple, the Apple logo,, AirPlay, Apple TV, Bonjour, Boot Camp, FaceTime, FileVault, Finder, FireWire, iMac, iMessage, iPad, iPhone, iPod touch, iTunes, Keynote, Mac, MacBook Air, MacBook Pro, Numbers, OS X, Pages, Time Capsule, and Time Machine are registered trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint is a trademark of Apple Inc. App Store is a service mark of Apple Inc. iCloud and AppleCare are registered service marks of Apple Inc., registered in the U.S. and other countries. The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such mark by Apple is under license. UNIX is a registered trademark of in the U.S. and other countries.

Other company and product names mentioned herein are trademarks of their respective companies. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products. All understandings, agreements, or warranties, if any, take place directly between the vendors and the prospective users.

Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors. Because Apple periodically releases new versions and updates to its software, images shown in this document may be different from what you see on your screen.

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