Essential Guidebook for Senior Leaders of the United Nations Secretariat
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THE ESSENTIAL GUIDEBOOK FOR SENIOR LEADERS OF THE UNITED NATIONS SECRETARIAT Designed by the Graphic Design Unit, Department of Public Information, United Nations - September 2017 THE ESSENTIAL GUIDEBOOK FOR SENIOR LEADERS OF THE UNITED NATIONS SECRETARIAT Published by: The Office of Human Resources Management Department of Management United Nations October 2017 TABLE OF CONTENTS Foreword . vi CHAPTER 1. THE UNITED NATIONS CHARTER AND PRINCIPAL ORGANS . 1 The United Nations Charter: Purposes and Principles . 3 Role of the International Civil Servant . 4 Principal Organs . 6 1 . General Assembly (GA) . 7 Sustainable Development . 8 Humanitarian Action . 9 Climate Change . 10 Refugees and Migrants . 10 2 . Security Council . 12 3 . Economic and Social Council (ECOSOC) . 14 4 . International Court of Justice . 15 5 . Trusteeship Council . 15 6 . Secretariat . 16 7 . Other Relevant Bodies . 16 CHAPTER 2. THE SECRETARY-GENERAL AND HIS EXECUTIVE OFFICE . 19 United Nations Secretary-General . 21 Executive Office of the Secretary-General: Integrated Leadership . 23 Guiding Principles . 23 Executive Bodies . 24 Executive Committee (EC) . 24 Deputies Committee (DC) . 25 Senior Management Group (SMG) . 27 Management Committee (MC) . 27 Management Performance Board (MPB) . 30 Senior Managers’ Compacts . 30 Individuals . 31 Deputy Secretary-General (DSG) . 32 Sustainable Development Unit (SDU) . 33 Chef de Cabinet (CdC) . 33 Special Coordinator on improving the UN response to sexual exploitation and abuse . 34 Senior Advisor on Policy . 34 Assistant Secretary-General for Strategic Coordination . 35 Political, Peacekeeping, Humanitarian, and Human Rights Unit (PU) . 35 Strategic Planning and Monitoring Unit (SPMU) . 35 Rule of Law Unit (RoLU) . 36 Strengthened Information Management, Coordination and Crisis Management . 37 UN Operations and Crisis Centre . 37 Regional Monthly Reviews . 37 THE ESSENTIAL GUIDEBOOK FOR SENIOR LEADERS OF THE UNITED NATIONS SECRETARIAT III TABLE OF CONTENTS Enhancing Performance in the Peace and Security Pillar . 38 Quadrennial Comprehensive Policy Review of the UN Operational Activities for Development (QCPR) . 38 CHAPTER 3. THE SECRETARIAT . 41 Nature of the United Nations Secretariat . 43 Role and Purpose of Mandates . 44 Secretariat Structure and Purpose: Headquarters (HQ), Offices away from Headquarters (OAHs), Regional Commissions . 47 Peace and Security . 50 Department of Political Affairs (DPA) . 50 Office of Counter-Terrorism (OCT) . 51 Department of Peacekeeping Operations (DPKO) . 51 Department of Field Support (DFS) . 52 Office for Disarmament Affairs (ODA) . 52 Peacebuilding Support Office (PBSO) . 52 Development . 52 Department of Economic and Social Affairs (DESA) . 53 The Office of the Special Advisor on Africa (OSAA): . 53 The Office of the High Representative for the Least Developed Countries, Landlocked Development Countries and Small Island Development States (UN-OHRLLS) . 53 Economic Commission for Africa (ECA); Economic and Social Commission for Asia and the Pacific (ESCAP); Economic Commission for Latin American and the Caribbean (ECLAC); and Economic and Social Commission for Western Asia (ESCWA) . 54 Human Rights . 54 Humanitarian Affairs . 56 UN Office for the Coordination of Humanitarian Affairs (OCHA) . 56 International Law . 56 United Nations Field Missions . 57 Political and Peacebuilding Missions . 57 Peacekeeping Operations . 58 CHAPTER 4. UN SYSTEM-WIDE INTEGRATION AND COORDINATION . 61 Components of the United Nations System: Agencies, Funds, Programmes, and Related Organizations . 63 The United Nations System Chief Executives Board for Coordination . 66 Working Across the System: Cross-Cutting Policy Streams of Work . 69 Coordination at Country and Regional Levels . 72 CHAPTER 5. ETHICS, ACCOUNTABILITY AND OVERSIGHT . 79 Ethics at the UN . 81 Understanding the Ethical Framework of the United Nations . 81 Applying the Ethical Framework . 84 Managing Conflict of Interest . 85 Creating a Harmonious Workplace . 88 IV THE ESSENTIAL GUIDEBOOK FOR SENIOR LEADERS OF THE UNITED NATIONS SECRETARIAT TABLE OF CONTENTS Protection Against Retaliation—Whistleblower Policy . 89 Preventing Sexual Exploitation and Abuse . 90 Human Rights up Front (HRuF) . 93 Internal Oversight at the United Nations . 95 External Oversight at the United Nations . 97 CHAPTER 6. HUMAN RESOURCES MANAGEMENT . 99 Human Resources Management at the United NAtions . 101 Staff Selection and Mobility . 102 Work-Life Balance . 109 Encouraging High Performance . 110 Learning and Career Support . 110 Performance Management . 111 Formal and Informal Dispute Resolution . 113 Fostering Good Staff-Management Relations . 116 Supporting Staff Health and Wellness . 117 Managing Staff During an Emergency . 118 Emergency Preparedness and Support Team (EPST) . 119 Critical Incident Stress Management Unit (CISMU) . 120 CHAPTER 7. BUDGET AND FINANCE . 121 Budget and Finance at the United Nations . 123 Voluntary Contributions and Other Funding Mechanisms . 127 Budget and Finance: Planning and Management Tools and Frameworks 128 Accountability for Budget and Finance . 132 Annex One: Regular Budget Cycle . 135 CHAPTER 8. SECURITY . 137 Department of Safety and Security . 139 Preparing for and Responding to Security-Related Incidents . 141 CHAPTER 9. INTERNAL AND EXTERNAL COMMUNICATIONS . 145 Communications at the United Nations . 147 Developing a Communications Strategy . 148 Talking to the Media . 149 Office of the Spokesperson for the Secretary-General . 151 Multilingualism . 153 Leveraging Social Media . 154 Reputation Management . 155 Other Ways to Communicate with the Public . 156 Internal Communication . 157 FURTHER READING AND REFERENCES ............................................ 158 THE ESSENTIAL GUIDEBOOK FOR SENIOR LEADERS OF THE UNITED NATIONS SECRETARIAT V FOREWORD Welcome to The Essential Guidebook for Senior Leaders of the United Nations Secretariat . This guide is designed to help you understand the work and purpose of the Sec- retariat, who we are and how we deliver our mandates . The Charter of the United Nations sets out the guiding principles and purpose of our Organization—to save succeeding generations from the scourge of war, to re- affirm faith in fundamental human rights, to establish conditions under which justice can be maintained, and to promote social progress and better standards of life UN Photo/Mark Garten “in larger freedom” . These principles remain as true to- day as they did then . We live in profoundly challenging times, and sometimes progress can seem uncertain . But that makes our work even more important . Our unique position as the body that brings the nations of the world together means we have unique responsibilities to tackle the global issues that face us and work towards peace, development, human rights, and a life of dignity for all . As Senior Leaders of this organization, our role is to lead our diverse and talented workforce to deliver this vision . As Senior Leaders we are accountable for the respon- sible management of our resources—human and fi- nancial—and this guide provides you a comprehensive overview of how you can successfully, ethically and effi- ciently manage your department or office . I thank you for your commitment to the values and prin- ciples of the United Nations and wish you every success in your important work . António Guterres United Nations Secretary-General VI THE ESSENTIAL GUIDEBOOK FOR SENIOR LEADERS OF THE UNITED NATIONS SECRETARIAT Chapter 1 THE UNITED NATIONS CHARTER AND PRINCIPAL ORGANS The United Nations Charter is an achievement exceptional to the annals of history. Seventy years after being adopted, its validity remains undiminished. The Charter is the source of the United Nations’ unique legitimacy and provides guidance for its every activity. All its signatories decided to abide by its purpose, principles and provisions to “achieve international cooperation in solving international problems”. António Guterres Secretary-General 2 CHAPTER 1: UNITED NATIONS CHARTER AND PRINCIPAL ORGANS THE UNITED NATIONS CHARTER: PURPOSES AND PRINCIPLES The UN Charter is the treaty upon which the Organization was founded . It was signed by 51 nations on June 26, 1945, and entered into force on October 24 of the same year . Today, the United Nations has 193 Member States which are bound by the provisions of the Charter . In its essence, the Charter reflects the universal aspirations of the international community and sets out the purposes and principles of the UN . Only key aspects of the Charter are touched upon in this chapter . KEY QUESTIONS What are the key purposes and principles of the UN in the Charter? • To maintain international peace and security • To develop friendly relations among nations based on respect for the principle of equal rights and self-determination of peoples, and to take other appropriate mea- sures to strengthen universal peace • To achieve international co-operation in economic, social, cultural, or humanitarian matters, and in promoting and encouraging respect for human rights and for fun- damental freedoms for all • To be a centre for harmonizing the actions of nations in the attainment of these common ends What are the key principles of the UN and its Members? • To respect the sovereign equality of all Member States •.