Software & Services

SOFTWARE & SERVICES Recognizing the software and service organizations that excelled in helping providers deliver better patient care BEST IN KLAS

PRACTICE MANAGEMENT (1–10 PHYSICIANS)

HOW DO VENDOR SOLUTIONS COMPARE? WHO IS KONFIDENCE SCORE TREND LEVEL 1. athenahealth athenaCollector BEST IN KLAS? 87.5 -2% üüü 2. Kareo Practice Management 82.0 NA üüü athenahealth 3. ADP AdvancedMD PM 81.8 +1% üüü 4. Greenway PrimeSUITE Practice 81.5 -4% üüü 5. Henry Schein MicroMD PM 80.0 -2% üü HOW DO THEY SCORE? 6. eClinicalWorks PM IN FIVE KEY PERFORMANCE CATEGORIES 79.9 +2% üüü 100 7. e-MDs Bill 90.5 +1% üü 90 85.6 87.9 87.7 86.2 79.0 80 8. Allscripts PM 0% üü 70 77.7

60 9. GE Healthcare Centricity Practice Solution PM -1% üü MKT. AVG. SEGMENT MKT. PHYSICIAN PRACTICE PHYSICIAN 50 73.9

40 10. NextGen Healthcare EPM 73.7 -6% üüü 30 0 10 20 30 40 50 60 70 80 90 100 20

0 HOW DO THE TOP THREE SOLUTIONS TREND?

SALES & FUNCTIONALITY GENERAL CONTRACTING & UPGRADES

SERVICE & IMPLEMENTATION SUPPORT & TRAINING

SEE HOW OTHER VENDOR SOLUTIONS SCORE AT KLASRESEARCH.COM

SOLUTIONS NOT RANKED PRELIMINARY DATA PRODUCTS CareCloud Central*...... 60.8 ClinixMIS ClinixPM*...... 79.8 CompuGroup Medical Enterprise PM (HPM)*...... 80.8 SEE HOW OTHER VENDOR SOLUTIONS SCORE AT KLASRESEARCH.COM CureMD PMS*...... 80.3 Greenway Medical Manager*...... 70.3 McKesson Practice Partner Billing and Scheduling*...... 53.6 WANT TO LEARN MORE? Check out other related reports: COMPONENT [C], NOT PRIMARY [NP], REGIONAL [R], OR SINGLE PHYSICIAN [1] PRODUCTS EMR Usability 2013 Aprima PM [1]...... 83.5 Cerner PowerWorks Specialty PM [1]...... 88.3 Greenway Intergy [NP]...... 73.4 Optum Practice Management [1]...... 77.1 PCC Partner PM (Pediatrics)...... 95.4

PRACTICE MANAGEMENT SUBSETS

HOW DO PRACTICE MANAGEMENT – 150+ PHYSICIANS SOLUTIONS COMPARE?

VENDOR PRODUCT OVERALL SCORE Allscripts PM* 66.6

athenahealth athenaCollector* 81.9 PHYSICIAN PRACTICE eClinicalWorks PM* 79.2 Epic Resolute/Prelude/Cadence Ambulatory 90.0 GE Healthcare Centricity Business (Ambulatory) 75.3 NextGen Healthcare EPM 71.6

The subset above includes products that meet at least early trending levels when narrowing the data set in the Practice Management 75+ Physicians market segment to just those facilities with over 150 physicians.

HOW DO PRACTICE MANAGEMENT – SINGLE PHYSICIAN SOLUTIONS COMPARE?

VENDOR PRODUCT OVERALL SCORE ADP AdvancedMD PM 87.1 Allscripts PM* 71.0 Aprima PM* 87.2 athenahealth athenaCollector 87.4 Cerner PowerWorks Specialty PM* 90.4 eClinicalWorks PM* 86.2 e-MDs Bill* 76.2 Henry Schein MicroMD PM* 85.0 Kareo Practice Management* 82.4 Optum Practice Management* 84.6

The subset above includes products that meet at least early trending levels when narrowing the data set in the Practice Management 1-10 Physicians market segment to just single physician practices.