UAE Exchange India has set Wednesdays as days of unity among diversity. Ladies come to office elegantly draped in sarees, and gents look formal in their attire. The uniform is being followed by all the employees of the company in all of its branches in India. issue Mar 2015 10
Contents
05 ....MD’s Message 16 06....Customers Speak 07....Letters to Editor 10....News Desk
12 ....Global Snapshots 18 14....Employee Spotlight 19....Business News
22 ....Travel 24....HR Faccia 27....Social Commitments 23 28....Matrimonio Bells
29....Photography 30....Women’s Corner 31....Special Days 30 EDITOR’S DESK
Health is Wealth
ealth is wealth. It is a common proverb everyone has heard. Editorial Team What is its meaning? The popular saying does not limit itself to Sheeba Johnson Hphysical health. Health, as such, is not the absence of physical Ann Susan Paul troubles alone. It is more. It is a state of complete physical, mental, Feba Jacob and social well-being. Loss of health leads to loss of happiness. In this context, we shall recollect the famous quote of Mahatma Gandhi, “It is health which is real wealth, and not pieces of gold and silver”.
The adage is not just a proverb, but a fact. Today, wealth is a fast Correspondents growing factor in our lives, but what about health? It is declining day Ratheesh VR by day just because we have conveniently forgotten to take care of Vishnu M Benny Joseph TX ourselves. Just take a quick glance at our daily routine and we find that we are indulged in hectic schedules, including travel and work, and the pressure from family and society, and moreover, an average of two to three hours are spent on commuting to reach our destinations.
The increasing demands in workplaces force us to spend more time and energy in competing Design with the fast growing economy. Though it is necessary to highlight the importance of disciplined Creative Communication hard work, which definitely adds to the quality of life, it is indeed sad that this quality is often lost due to the hectic schedules in our lives that demand more inputs to succeed in this competitive world.
Sufficient air, water, and sunlight can satisfy our physical needs to a certain extent. But what about Editorial Office our mental needs? The average lifespan of human is 70 years; a person may live up to 80 years, II Floor, Krishna Hospital Building after which, the days are numbered. Out of the 70-80 years, a person’s maximum contribution MG Road, Kochi - 682 011 Tel. No: 0484 3047092 to the family, workplace, and the society is made between 20 to 60 years. A healthy person may [email protected] enjoy a healthy life till the last breath, but what about a person whose potentials were squeezed out by overworking for fast growing competitors and who was thrown out like a curry leaf following ill-health?
Today, a person gets very little time for personal requirements. Do we get sufficient time to Visit us relax, to spend with our families, to socialise, or even to develop our inborn talents? Without www.uaeexchangeindia.com fulfilling these personal requirements, life turns out to be like an engine that runs out of fuel after a specified limit. Who will refuel? How could this matter be taken care of? Without refueling, even our hard-earned wealth may get wasted on our ill-health or early death.
Are we born to be just moneymakers? Or should we live this short span of life happily? Yes, in this race of life, we need not sacrifice our health and lifespan. It is time to think loud - Is the Follow us present situation leading to greater developments in our country or early graves for the future http://www.facebook.com/uaeexchangetravel http://twitter.com/#!/uaeexchangetrvl generations?
Ebby Abraham Editor-in-Chief MD’S MESSAGE
As one more financial year has passed by, and we are beginning a new year, we are all set for the new journey. We will have to face new challenges, bring changes, search for opportunities, and celebrate achievements.
ver the past 15 years, we have witnessed a number of policy changes, faced challenges, and achieved many goals. We have opened about O390 branches, located at various places in the country. Our new departments – Digital Communication, Product Operations, New Product Innovation – framed with careful scrutiny and consideration for making new and improved decisions, will certainly help us take a bigger leap towards achieving our goals by providing the best financial services to our customers.
With time, we need to move because time waits for none. As earnest steps to move ahead of time, providing the most advanced and reliable services, we have launched products like DMTS mobile application, GoCash travel cards, new and affordable personal accident policy schemes, etc. Our new associations with various banks and service providers will also benefit us in serving the public with wider areas of services. The customer meets and agency meets, started during the financial year, have certainly reaped benefits as we could make our relationships with our customers and agents stronger and long-lasting.
During the financial year 2014-15, our hard work, determination, and commitment were honoured by various authorities by conferring us with prestigious awards and accolades. A few of the number of awards we received are Global CSR Excellence & Leadership Awards, 9th Indy’s Awards, PRCI Annual Corporate Collateral Awards, and ICE Awards 2014 for “Xpressions”, ABCI Awards 2015 for Annual Report, and Emerging Kerala Business Excellence Award 2015.
To move forward successfully in the coming years and to bring about further growth and diversification, I believe we need to be extra focused on various segments of our business, and our main should be delivering the best services available in the industry. We need to do things in a better way, faster, and at a cost that is affordable for all. I am really grateful to all my employees who have extended their sincere support, effort, and commitment towards the development of our company. I look forward to seeing your continued support in the coming year.
Thank you V George Antony Managing Director
Xpressions - March 2015 5 CUSTOMERS SPEAK
Appreciation letter I am pleased with the service I have received at your branch. Your staff has got from Mr T Sudheesh for good commitment and such customer Mr Rajesh, Marthandam service is to be commended. I will surely branch recommend the services of UAE Exchange to my friends and relatives. In the future also I will continue to do business with your The Branch Head team. Marthandam Branch UAE Exchange India I wish you and your team good success. Sincerely, Dear Sir, C Thiyagarajan, Chidambaram am very happy to be a part of UAE Exchange family. I came to the branch for Appreciation letter Ia gold loan transaction. I would like to compliment your employee Rajesh for the from Mr Maehul for Mr excellent service he provided to me. The Gaurav, Chandigarh staff helped me in doing this transaction branch well. He gave all the information about the loan. I have pledged gold for loan for more Sharing with am writing to let you know how much than three times at your branch. I appreciate the outstanding customer our readers I am pleased with the service I have Iservice that your employee Mr Gaurav some of the received at your branch. Your staff has got provided during a recent money transfer good commitment and such customer transaction. He was very attentive and appreciation service is to be commended. I will surely helpful, knowledgeable about what he was recommend the services of UAE Exchange doing and seemed genuinely interested letters to my friends and relatives. In the future also, in helping me and my mother, especially I will continue to do business with your as this transaction was a big one and was received team. time critical. I was quite impressed by the from our I wish you and your team good success. fact that he went all the way to Hoshiarpur to assist my mother in completing the valuable Sincerely, transaction safely. customers... T Sudheesh, He stayed in constant touch with me Maruthancode, Tamil Nadu throughout the process, informed me when the money left India and kept me Appreciation letter posted about the exchange rates and expected date for receiving the money in from Mr Thiyagarajan London. This was crucial as the funds were for Ms Vijayalakshmi, required for a property transaction and he understood how vital it was for me to have Chidambaram branch the assurance that money would reach me in time. To, He made me and my mother feel that our The Branch Head money was safe in his hands. Chidambaram Branch I will continue using UAE Exchange for future UAE Exchange India transactions and recommend it to others. Dear Sir, I will appreciate if you will let Mr Gaurav know that his efforts did not go unnoticed and am very happy to be a part of UAE unappreciated. As I myself run a business Exchange family. I came to the branch in London, I fully understand and value the for a forex transaction. I would like I fact that how big an asset employees like Mr to compliment your employee, Ms Gaurav are for a company. Vijayalakshmi, for the excellent service she provided to me. The staff helped me in doing Once again a big thanks from both me and this transaction well. She is experienced in my mother to Mr Gaurav and UAE Exchange. customer service and knows the pulse of Best Regards customers while quoting rates. Maehul
6 Xpressions - March 2015 LETTERS TO EDITOR
Spreading Indian Culture company could be displayed on the top number of times to discover the unique tal- right side of the magazine cover page. One ents our colleagues have. The contents are By the first looks of our in-house magazine, page, in the forthcoming editions, could be simple and delicious for any new readers, Xpressions, I am happy that it captures all exclusively dedicated to our products so special thanks to the writers and designers. the important happenings in our company. that outsiders get to know about our ser- Staffs are also getting a platform to show It is really an informative one and is like a vices. their creativeness with words. It feels good helpline magazine for all. Many times, in to see them in a magazine which is being many ways, I have felt that our magazine Dinsha K Prasad read everywhere in the nation. My sugges- gives importance in highlighting our Indian AO – Head Office tion is to bring more involvement of talented culture. It always maintains quality and staff in branches. I would also like to suggest standard. I am glad to see a lot of efforts to bring more games and contests. Thanks being put into our magazine by our team. An adorable magazine! to the team behind this adorable magazine. Congratulations and best wishes to all the team members! Vaishak Uthaman I am always excited to see what new things Head - Digital Communication I have a few suggestions. The logo of the Xpressions will bring. I was astonished a
XPRESS MONEY Xpress Money Associates Xpress Money with NRB Global Bank Honours Winner of Upohar Mela Campaign
International money transfer operator Xpress Money gave away a motorbike for their lucky winner, Mr Shahidullah Chowdhury, of Upohar Mela campaign conducted in association with Janata Bank Xpress Money has associated with NRB national Division Mr Zulfiker Ahmed Khan, Limited. The prestigious prize of the 60-day Global Bank Limited, which has formally Country Manager of Xpress Money, Bangla- remittance promo campaign was awarded started Xpress Money Remittance Payment desh, Mr Shamim Iftekhar, and other senior at a function at Janata Bank Dohazari branch services from 26th January 2015. The live officials of both the organizations. All the in Chittagong. Customers who received transactions of the bank commenced from operational branches of NRB Global Bank foreign remittance through Xpress money its Gulshan corporate branch in the pres- are officially ready for making Xpress Money from Janata Bank Limited had a chance ence of Deputy Managing Director of NRB payment, and the bank is hoping that the to win mobile handset, colour TV, and Global Bank Mr RQM Forkan, Gulshan Branch valued customers will get a great experi- motorbike in weekly, fortnightly, and a mega Manager Mr Ataus Samad, Head of Inter- ence from the association. prize basis during the campaign period.
Xpressions - March 2015 7 NEWS DESK
Branches Blossomed Suryapet Branch Habsiguda Branch
UAE Exchange India has opened a new branch in Habsiguda, Hyderabad, on 20th February 2015. The new branch was inaugurated by Chief Guest Mr Sudheer V S, Charted Accountant UAE Exchange India inaugurated a new branch in Suryapet, and former Rotary President, Hyderabad, in the presence of his wife Nalgonda district, Telangana on 6th February 2015. The new Mrs Gayathri Sudheer, Vijaya Bank Manager Mrs Vijayalakshmi Ballal, branch was inaugurated by Ganduri Pravallika Prakash, Municipal UAE Exchange India Zonal Head Mr N Gopi, Regional Head Mr K Chairperson and other eminent personalities, Morishetty Srinivas, Srinivas, IATA Head Mr Sahul, invited guests, media, and the public. CH Nageshwar, P Ravi Kiran and Singirikonda Ravindar. Zonal Head During the inaugural ceremony, Chief Guest Mr Sudheer, who is Mr. N Gopi, Regional Head Mr. K. Srinivas, and Branch Head Mr. M also a customer of UAE Exchange India expressed his delight in Pentaiah, Hyderabad Region of UAE Exchange India attended the the products and services offered by the company. UAE Exchange inaugural function. UAE Exchange India reaches Suryapet with all India’s officials interacted with the media persons and other invited its services to introduce the latest financial solutions to the public. guests, and explained about the company and its services.
A New Location
Neyyatinkara Branch
UAE Exchange India shifted its Neyyatinkara branch to a more convenient location taking into consideration easy accessibility for its customers. The shifted branch of was inaugurated by Mr AP Majeed Khan, Vice Chancellor of NIMS University, on 19th February 2015 in the presence of UAE Exchange India Zonal Head Mr Prakash, Regional Heads Mr Ajith and Mr Vigneswaran, Branch Head Mr Pradeep P, customers, and invited guests. Mr Sudevan, one of customers of UAE Exchange India, lit up the new day.
8 Xpressions - March 2015 NEWS DESK
Golden Feathers Adorn UAE Exchange India 9th Indy’s Award Social & Corporate Governance Awards
February, the month of love, brought accolades for UAE Exchange India. On the love-filled Valentine’s Day, the company was bestowed with two precious honours by 9th Indy’s Awards. UAE Exchange India won awards in two categories - Best Corporate Social Responsibility Practice and Best In- House Magazine. The awards are a great honour for the social initiatives of the company as well as for the internal magazine of the company, which is brought UAE Exchange India has grabbed yet another prestigious award out by the employees of UAE Exchange India. Mr Geoff Lorigan, from the Social and Corporate Governance Awards for the Best Founder and Director of Institute for Strategic Leadership, and Dr Corporate Social Responsibility Practices. Mr Yapheth Killekar, Cluster Paul Taffinder, Managing Partner of Taffinder Consulting, presented Head - Agency Business, Mumbai, UAE Exchange India, received the awards in a splendid award ceremony held at Taj Lands End, the award, on behalf of the company, in the presence of other Mumbai. Mr Yapheth Killekar, Cluster Head - Agency Business, on eminent personalities of the industry at a glittering award distribution behalf of UAE Exchange India, received the award in the presence ceremony conducted at Mumbai. Awards, a prominent factor that of the company’s regional head Mr TS Reddy and other dignitaries holds the journey ahead, help UAE Exchange India acquiring newer at the function. heights and achieve greater goals.
UAE Exchange Launches 54th ABCI Awards ‘GoCash’ Prepaid Travel Card
UAE Exchange, the market leader in financial services, has launched a financial solution, ‘GoCash’ Prepaid Travel card. It is a multicurrency card which can be easily used at ATMs/POS and for online purchase across the globe. GoCash prepaid travel card enables exchange rate lock facility, security and accessibility at minimum time with worldwide acceptance for purchases across millions of Master Card-approved outlets. These cards act as a safety machine and customers can be free from the fear of cash carrying enigma. UAE Exchange, in association with Yes Bank and Rev Worldwide, is trying to bring this new facility in a big way for its customers. Customers are given easy access to the card UAE Exchange India received the 57th ABCI Award for Annual through an online application. Rev Worldwide, the programme Report at a function held at Taj President Hotel, Mumbai. Ms Sheeba partner for GoCash travel card, is a global payments multi- Johnson, Head – Corporate Communication, received the award currency and multi-lingual processor, and provides complete from the dignitary on behalf of UAE Exchange India. The well- programme management services and strategic support to mentioned facts about the products and services of the company its partners, allowing them a faster time to market with more were the blooming factors for receiving the award. The entire team flexibility, from product design to implementation and growth. congratulated UAE Exchange India for the presentation style and content of its Annual Report.
Xpressions - March 2015 9 NEWS DESK
Customer Meets
UAE Exchange India conducted Customer Meets in its various branches located at different places in India. Eminent personalities from the locality were invited as special guests, and healthy discussions were organised for the customers. Lucky draw contests, entertainment programmes, and interactive sessions were conducted for the invitees. Light refreshment was also arranged for the guests. Customer Meets are conducted every month in all branches throughout India to strengthen customer support and to build a healthy relationship with them. Feedback and suggestions given by the customers help the company improve on and bring Nileshwar branch about innovative changes in its customer service.
Guruvayur branch Pallimukku branch
Branch Heads’ Meet of LIC Agents Meet Uttar Pradesh Region
UAE Exchange India conducted Branch Heads’ Meet for the branch heads of Uttar Pradesh at Varanasi in the presence of MD Mr V George Antony, Zonal Head Mr Shery Das C and Regional Head Mr Divyandu Pandey. The meeting included sessions on various topics, including Clean India Mission Campaign, digitisation of industries, techniques of cultivating a healthy business, etc. MD Mr George Antony also explained to the participants about Saturday Staff Meetings, a weekly meeting conducted at every branch to evaluate the performance and achievements of staff. The best performing staff and branch of the region was honoured at the meeting and the MD presented them with certificates Mattanur branch, Kannur, participated in LIC Agents’ Meet and trophies. The meeting was an excellent platform to share conducted at Mattanur. Branch Head Mr George Samuel and the success stories of each branch and about their strategic branch staff Mr Shinod grabbed the golden opportunity to speak performances. ZH Mr Shery shared reports of staff performance about the company and its various products and services offered. and discussed targets and achievements, plan of action, and also Along with participating in the meet and learning new things about educated the participants about various improvements needed to business, the staff could introduce the company and its people to serve the customers better. the LIC agents who were present at the meeting.
10 Xpressions - March 2015 NEWS DESK
Passport Mela for the People of Showers of Gifts from UAE Srikakulam Exchange India
Srikakulam branch of UAE Exchange India conducted a social Expressing its gratitude to the enormous amount of love and awareness programme – Passport and Pan Card Mela, for the support shown by its customers, UAE Exchange India distributed students of Aditya Institute of Technology and Management, splendid prizes to the lucky winners of Diwali Dhamaka Festive Tekkali. The Passport and Pan Card Mela saw a number of students Promo Campaign at a special meet conducted at the company’s approaching the staff for various clarification regarding various Rajamundry region. UAE Exchange India, in association with Xpress aspects of applying for passport and pan card, which are two of Money, gave away the mega prize of refrigerator to Mr Bozi Asif the most important documents the students would need in their Alikhan of Kurnool branch, one of the lucky winners of the promo future. Along with assisting the students and staff of the institution campaign. Three lucky winners, Karimulla of Nandyal branch, with passport and pan card application process, the branch staff Epardasarathi of Tirupati branch, and G Lakshmi Sindura of Kadappa used the opportunity to introduce the profile of UAE Exchange branch, won gold coins each. The prizes were given away by India and its products and services. About 60 students attended Chief Guest Dr Shankar Sharma, Doctors Association President, the meeting and earned knowledge about the various processes in the presence of UAE Exchange India Zonal Head Mr N Gopi , involved in applying for important documents. Through the social Regional Head Mr Ramesh Sriramoji, invited guests, media, and loyal awareness programme, UAE Exchange India aims at educating the customers. common people about day-to-day activities and government UAE Exchange India had conducted Diwali Dhamaka promo procedures that are sure to help them to a considerable extent. campaign on the occasion of the vivacious and bedazzling festival of lights, Diwali. It was conducted for the customers of Andhra UAE Exchange India Conducts Pradesh, Karnataka, Tamil Nadu, and Pondicherry. Those who received money through Xpress Money at the branches of UAE Agency Meet Exchange India were eligible to enter the electronic draw to win. A total of 94 prizes – 1 Bumper Prize of Honda Activa, 3 Mega Prizes of refrigerators, and 90 1 Gram Gold Coins, were distributed to the winners at their respective branches.
UAE Exchange India Participates in BNI Meet
UAE Exchange India Regional Head Mr K Srinivas participated in a meeting organised by Business Network of India (BNI), a professional organisation that has only one representative of each trade or profession in each region. He gave Bringing together its agents for strengthening the company’s base a detailed and crisp presentation about UAE of good relationships, Begowal branch of UAE Exchange India Exchange India and its services. He also played conducted Agency Meeting. About 12 representatives of the the corporate presentation of the company branch’s various reputed agents gathered for the meeting, and at the meeting, and got UAE Exchange India were imparted with more knowledge about the company and its introduced to the eminent personalities who products and services. During the meeting, agents were guided were present at the meeting. Members of BNI about new products and services introduced by the company. The appreciated the initiatives and services of UAE best agents of UAE Exchange India were honoured at the meeting Exchange India and enquired about most of the products offered by presenting them with mementos. by the company.
Xpressions - March 2015 11 GLOBAL SNAPSHOTS
UAE Exchange CEO Wins Global Indian Achiever Award 2015
UAE Exchange CEO and co-founder Mr BR Shetty was honoured with Global Indian Achiever Award 2015, which was conferred by Sheikh Nahyan Bin Mubarak al Nahyan, UAE minister of Culture, Youth and Community Development, in the presence of Indian Ambassador Mr TP Seetharam at a ceremony organised by the Indian Business and Professional Council Dubai. The Global Indian Achiever award honours leaders and visionaries who have made a mark in the business world, and Mr BR Shetty was awarded for his contributions to various industries as an entrepreneur. The award ceremony was organised by the Indian Business and Professional Council, Dubai, an apex body representing the Indian businesses and professionals in Dubai, which aims at bringing together them under one roof for strengthening ties and economic cooperation between India and the UAE. UAE Exchange ties up with UAE Exchange wins ICICI Bank Dubai CSR Label ICICI Bank has tied up with UAE Exchange to offer an instant bank transfer service to the Indians residing in the Gulf nation. FLASHremit, the new service, will enable customers of both the companies conveniently send money instantly to their beneficiaries’ ICICI Bank UAE Exchange has won CSR Label account in India in Indian Rupees. Customers of ICICI Bank will be from Dubai Chamber of Commerce able to avail this service by visiting any of the 135 branches of UAE and Industry. The honour was Exchange in the United Arab Emirates, including the 15 branches presented to UAE Exchange across the Dubai Metro network. Additionally, an instant SMS Country Head Mr Varghese Mathew confirmation will also be sent to the sender and receiver informing for the company’s corporate social about the credit, thus eliminating any follow-up. The service is responsibility and sustainability available to the customers of ICICI Bank 24X7 and 365 days a year. efforts. UAE Exchange is winning The bank’s partnership with UAE Exchange is a reinforcement of its the title for the third time. Mr HE commitment to delivering best-in-class service propositions. Hamad Buamim, President and CEO, Dubai Chamber, gave away the CSR Label for UAE Exchange. UAE Exchange participates in National Career Show, 2015 UAE Exchange participated in the 9th National Career Show 2015, the career exhibition for banking and financial sector. Through its Emiratisation initiative, Taleem, the company provided a fine opportunity for the people of the United Arab Emirates to be a part of the fast growing corporate entity. UAE Exchange, by providing training and employment opportunities, has always been in the forefront for its contribution towards the development of the UAE, thereby making a significant contribution to the Emiratisation programme of the company. Through the event, which was attended by a number of students, job aspirants, invited guests, and the media, UAE Exchange established its support with the government’s initiatives of providing employment to all. Through Taleem, the company offers hands-on training in a dynamic corporate set up, allowing the Emiratis explore their talent, hone their skills and fulfill their dreams of building a successful career, while contributing to the company’s goals and being an integral and indispensable part of its organisational structure.
12 Xpressions - March 2015 MEDIA CLIPPINGS
UAE Exchange Qatar ties up with Al Khebra Driving School for Gold Card and Club Exclusive Card Discount. Article published in Chandrika, 4th February 2015.
BFSI: The way forward. Interview of UAE Exchange India MD Mr V George Antony published in Stay Invested, The Economic Times, on 10th February 2015. UAE Exchange India distributed spectacles and cloths to the victims of hudhud cyclone. Article published in Sakshi newspaper.
UAE Exchange India distributes prizes to the lucky winners of its Diwali Dhamaka Festive Promo Campaign. Article published in Andhra Jyothi on 19th February 2015.
UAE Exchange and Travelex may Merge. Article published in The National, 30th January 2015.
UAE Exchange CEO Mr BR Shetty wins Frost & Sullivan Interview of UAE Exchange Award. Standalone published in ME Chandrika on 23rd UAE Exchange India distributed India MD Mr V George Antony February 2015. spectacles and cloths to the published in a special feature, victims of hudhud cyclone. “Best Boss”, in Times of India’s Article published in Eenad weekly supplement Times UAE Exchange gifts newspaper. Ascent. gold. Article about DMTS promo campaign of UAE Exchange India published in Malayala Manorama on 14th February 2015.
Xpressions - March 2015 13 EMPLOYEE HIGHLIGHTS
BD Monthly & Annual Awards 2015 BD Monthly Awards – January 2015
Category 1 - Count of New Customers Max new transaction customers canvassed
BRANCH of the month STAFF of the month STAFF of the month National Winner National Winner National Runner Up Pathanapuram Br. (RO KOLLAM) Mr. Sreeraj PR Ms. S Gandhimathi Pathanapuram Br. Melur Br. National Winner 2 (RO KOLLAM) (RO MADURAI) Irinjalakuda Br. (RO THRISSUR)
Category 2 - Customer Service Feedback Best & max customer Appreciation letter received
BRANCH of the month STAFF of the month STAFF of the month National Winner National Winner 1 National Runner Up Kallakurichi Br. (RO TRICHY) Ms. Deepa D Ms. VIjayalakshmi Kallakurichi Br. Chidambaram Br. National Runner Up (RO TRICHY) (RO TANJORE) Chidambaram Br. (RO TANJORE)
Category 3 - Business Development Activities Best individual outdoor business development activity done Best group outdoor business development activity done STAFF of the month STAFF of the month BRANCH of the month National Winner National Runner Up National Winner Mr. Chaitanya Mr. Devendhar Goud Cochin Airport Br. (RO EKM) Srikakulam Br. Kamareddy Br. (RO AP2 -Raj) (RO AP3 - Niz) National Runner Up Kurnool Br. (RO AP2 - Raj)
14 Xpressions - March 2015 EMPLOYEE HIGHLIGHTS
Call Centre Income Toppers for February ‘15
Ms Michelle D’ Souza, Kochi
Ms Michelle is a consistent performer who is always ready to take up new challenges. She tackles pressure with a pleasing attitude, which is quite inspiring to the other team members. She tries to provide the best support possible to every customer who contacts her for various queries.
Ms Indumathi, Chennai
Ms Indhumathi is a dedicated and a hard working person. She is also a person who takes self-initiative. She is very creative and observes new things and easily adopts them.
Ms Ashwini, Hyderabad
Ms Ashwini is a confident person with a lot of competing spirit. She is a target-oriented and self-driven person.
Mr Praveen MG of Kazhakootam branch bags the Best Convenor Title Mr Praveen MG of Kazhakootam branch, Trivandrum region of UAE Exchange India, was selected as the Best Convenor for the month of February, 2015, for conducting Customer Reach Out programme. The decision was taken after collecting feedback from customers who attended the Customer Meets held at different branches, and also from the staff of the branches concerned. Customer Reach Out programme is one of the best platforms for the employees of UAE Exchange India to express their customer support and service. Congratulations to Mr Praveen MG!
Xpressions - March 2015 15 COVER STORY
olours fill the air during the festive occasion of Holi that declares the victory of good over dire. By spreading the Cmessage of goodness, people of India celebrate Holi, beating all sorrows and hurdles. This spring festival reaches everyone with immense joy and pleasure, everyone singing and dancing, sprinkling colours on their loved ones and spreading the message of unity and togetherness. Also known as the festival of love, Holi evokes Hounityl and togethernessi in the blood and breath of Indians. The ancient Hindu festival, which has its origin in India and Nepal, is being celebrated by every citizen irrespective of religion and region. The word “holi” originated from Holika, based on Hindu mythology. Holi blazons the arrival of spring, a beautiful season of good over EVIL fragrance and love. People throw colours at each other, expressing a sense of brotherhood.
16 Xpressions - March 2015 COVER STORY
According to Hindu mythology, Holi, the festival of good winning over evil, represents the death of Holika. The story goes that there once lived an asura who wanted to kill his son. Hiranyakashipu, the asura, received a boon from God that he can never be destroyed by any force, due to which, Hiranyakashipu considered himself God and expected everyone to worship him. His son Prahlada, however, refused to do so as he was a devotee of Lord Vishnu. Hiranyakashipu, along with his sister Holika, devised a plan to kill Prahlada by making him sit on fire with Holika, who had a protective sheet around her. However, Prahlada emerged unharmed, while Holika was burned to death, and Hiranyakashipu was killed by Lord Vishnu. As a representation of Holika’s death, Holika bonfire is set on the eve of Holi.
Irrespective of age, people form groups and spill different colours on others. Playing with colours, irrespective of age, is considered the best part of Holi celebrations. People also exchange sweets during this occasion of happiness and joy.
In the northern Indian states, especially in Gujarat, Holi celebrations are for two days. On the eve of Holi, Holika bonfire is lighted, representing the eviction of evil from the homes of people, who sing and dance around the bonfire. On the second day, colours are sprinkled on each others, spreading happiness and joy. Holi is celebrated on full moon days. Hence, the date may vary according to the Hindu calendar every year. There are a number of interpretations and significance of the festival, including the victory of good over evil, arrival of spring, and spreading of joy, unity, and brotherhood.
In Braj region of India, where Lord Krishna is said to have spent his childhood, the festival is celebrated for 16 days as a tribute to the divine love of Radha for Krishna. These days are also considered as the days to forgive and express gratitude to the wonderful lives of people. In Ahmedabad, pots containing buttermilk are hung above streets, which are then broken by men in a special game. There are various versions of Holi celebrations in different regions of the nation.
Xpressions - March 2015 17 SPECIAL MEETS
A Step to Build Global Competitiveness for Accelerating Growth
UAE Exchange India, exploring new arenas with the aim of building a healthier and customer-friendly business, participated in the 3-day conference of Institute of Chartered Accountants of India (ICAI) held in Bangalore. ICAI is a premier accounting body promoting professional excellence. The International Conference on ‘Accountancy Profession: Building Global Competitiveness; Accelerating Growth’ aimed at bringing new concepts in business, thereby attaining economic development, predicating positively for the future growth of the nation. Ms Priyanka Shetty of Thippasandra branch, Ms Manasa of Banashankari branch, Ms Vaishali of Whitefield branch, Ms Reshma of Sales Division, UAE Exchange India, attended the conference. Mr Ravindra Singh of Sales Division, Mr Shanu, Branch Head of Sheshadripuram branch, Mr Sajan, Branch Head of Jalahalli, Mr Harish, staff of Jalahalli branch, and Mr Mohammed Nashath of Yelahanka branch also participated in the conference. Seminar on Financial UAE Exchange India Inclusion MD Participates in Mint Annual Conclave
UAE Exchange India MD Mr V George Antony participated in the “Mint’s Annual Banking Conclave VIII - 2015” as a delegate. Built around the theme “A New Banking Landscape for New India”, the conference focused on the recent concerns faced by the sector, and highlighted the key strategies that can be employed for overcoming such situation. A series of discussion on various topics related to the banking sector and panel discussions by CEOs of various companies, mainly on defining the path for the banking Mr Sudhakar R, Chief Marketing Officer of UAE Exchange India, sector in the year 2015, was arranged for the conclave. RBI Deputy participated in a seminar by Associated Chambers of Commerce Governor Mr SS Mundra, Deputy Governor was the chief guest of and Industry of India (ASSOCHAM) on financial inclusion. the function. The renowned panellists who graced the occasion “Leveraging the Jan Dhan Yojana: A Viable Option for Sustainable included SBI Chairperson Mrs Arundhati Bhattacharya, ICICI Bank Development of Women Entrepreneurship” summit aimed at MD and CEO Mrs Chanda Kochhar, HDFC Bank MD Mr Aditya Puri, providing a common platform for banks, financial institutions, Citibank India CEO Mr Pramit Jhaveri, and Mr Sunil Kaushal, Regional NBFCs, microfinance, corporate banks, and technology providers Chief Executive, Standard Chartered Bank India. to discuss and understand the difficulties faced by people with their financial needs. The seminar highlighted various strategies for leveraging the Pradhan Mantri Jan Dhan Yojana and discussed the underlying issues in implementing and monitoring Financial Inclusion A Tribute to the Magical Schemes. Voice of India The summit was inaugurated by Smt. Nirmala Sitharaman, Honourable Minister of State for Commerce & Industry and Finance & Corporate Affairs, Government of India, in the presence of eminent The musical life of Mr KJ Yesudas, who has completed 50 years personalities including Chief Guest Kiran Bedi, senior government of successful singing career with more than 50,000 songs, was officials from Ministry of Finance, NSIC, RBI, SIDBI, NABARD, World celebrated in the event conducted by M/S Tharangini, V Records & Bank, UNDP and various banks and financial institutions, among Raj Events on 25th January 2015. UAE Exchange India was one of others. The Government of India and the Reserve Bank of India have the sponsors of the great musical event. UAE Exchange India’s Chief been making concerted efforts to promote financial inclusion as Marketing Officer, Mr Sudhakar, attended the function conducted as one of the important national objectives of India. a tribute to the great singer.
18 Xpressions - March 2015 BUSINESS NEWS
be used as an identifier along with a mobile number and virtual payments address when transferring money from smartphones, Growing eliminating the need for a bank account. Govt eyes “less-cash” economy via digital Indian Payment payment revolution
The government plans to leverage its flagship Jan DhanYojana as Market well as the Aadhaar cards issuance programme to make India a “less-cash” economy on a similar mission mode with clearly defined outcomes and timelines. It is planning a mega scheme with incentives India turns to corner shops for the country’s more-than-14 million mom-and-pop stores in the and mobile phones for banking unorganised retail sector and consumers to adopt digital payment revolution systems, say finance ministry sources.
India is betting that mobile phone vendors, New norms for cash transfer of food subsidy fuel stations, and corner stores can help it put basic banking within the grasp of hundreds of The Puducherry government announced new norms for cash millions of its poor people living beyond the transfer of food subsidy instead of 10 kg of free rice under the reach of traditional bank branches. The regulations announced by Public Distribution System in the Union Territory. In a release, Director the Reserve Bank of India (RBI) reflect a realisation that traditional of Civil Supplies and Consumer Affairs said that the subsidy would banks alone can’t achieve the objective of financial inclusion. It was be directly transferred to the bank accounts of women members decided to activate the new accounts opened at conventional in the family. banks under financial inclusion drive, linking them to India’s identity card scheme and paying welfare benefits to them. Fortumo reveals emerging markets payment index
Policy shortcomings and lack of awareness derailing Direct carrier billing company Fortumo revealed its Emerging Markets mobile money growth Payment Index (EMPI), according to a press release. Fortumo’s Index is intended to be used for web, game, and app developers Regulatory hurdles and lack of financial inclusion awareness are for benchmarking their revenue in markets with high smartphone limiting the growth of mobile money. The government is pushing for growth and low credit card penetration. The EMPI focuses on greater financial inclusion through its Pradhan Mantri Jan Dhan Yojna. markets highlighted by GFK in its global forecast of top smartphone The current policy does not allow direct benefit transfers from markets for growth by value in 2015 — India, Indonesia, South the Centre and state governments to be credited to semi-closed Africa, Brazil, Pakistan, Nigeria, Egypt and Vietnam, according to the wallets while banks are currently being pushed to open accounts announcement. through alternate channels like business correspondence due to the absence of bank branches in India’s rural pockets. The RBI Budget 2015: Encouraging card usage, moving licensing regime is also discouraging mobile money growth in the towards cashless India country. The present system allows only e-transfer of money and approves semi-closed prepaid instrument issuance while it does In a bid to curb black money flow into the system, Finance Minister not allow “cash out” from the semi-closed wallet. As observed Jaitley said the Government will announce incentives to encourage in the United Nations study, models led by Telco and non-banks card usage by consumers. With the advent of Prime Minister’s Jan for mobile payments have witnessed major success in developing Dhan Yojana scheme, more than 11 crore Rupay cards have been economies. issued as on 31stJanuary 2015. This will definitely help banks to encourage customers to go digital with their transactions. India unveils strategy to encourage mobile payments Shalu Babu Head - Retail Segment India has laid out plans for a unified electronic payments system and APIs to encourage citizens to make use of mobile payments as opposed to dealing in cash. The National Payments Corporation of India has been given the responsibility to integrate the country’s retail payments systems and has published a “unified payment interface API and technology specification” document. The government’s Unique Identification Authority of India programme will facilitate the project as it gives every citizen an Aadhaar number, which can
Xpressions - March 2015 19 RH’S REPORT
SUCCESS through a differently drawn strategy
T Rajendrakumar Regional Head AP – III
y success story is altogether about a different strategy that we offer. We got excellent feedback due to which we are hoping MI have been applying for business development and brand that more IT companies located in Nagpur will come to know about awareness, which has helped us reach and connect with many our brand so that we will get healthier business in the near future segments of customers. from them as we have managed to develop high esteem for our company through these activities. As part of our business development activities and our special 3-day programme called Storm the City, I visit our Aurangabad In the last three years, I have taken various sessions on soft skills in and Nagpur branches every month, and I will be focusing on the number of MBA colleges in Nizamabad region, and through this, we corporate sector for two days. For the last three months, we have could build a superior brand image among the public. But through been visiting the IT Park of Nagpur and trying to take appointments these sessions, I could reach only colleges. But since I am a black with ADCC Infocad Ltd and Persistent Systems Pvt Ltd. As part of belt in martial arts and have been experiencing effective stress our public relations, we have asked their permission to conduct a management through various physical exercises daily, I decided session on stress management for their employees. to learn more about stress management and physical fitness. After developing reasonable command on this subject, I have imparted Our competencies impressed the big IT firms, and we could take better training sessions and presentations for various sections of the a successful session on 20th February 2015 on stress management public. Through this activity, I have got highly positive comments, for about 30 selected employees, along with HR team, at their head and moreover, I could connect with the various segments, including office in Nagpur. During the sessions, I displayed some attractive managers of nationalised banks in Nizamabad, offices of State Bank pictures of our tour clippings as a technique of stress management, of India, Bar Council, police officials of Adilabad, and employees of clearly mentioning them about the various products and services ADCC Infocad Ltd, Nagpur.
20 Xpressions - March 2015 MY SCRIBBLES
t was a cold evening and like many of you, I hated to step out into a cold winter evening. But as you know, in most cases Iour journeys are destined to be in unfavourable weather, paths and along with people whom we don’t like. I was walking as fast as I could to reach home. Each cell in my body was yearning to be home. But then I stumbled on something and almost fell over it. And in the dying rays of the setting sun I found someone lying on the street next to me. Is he dead?
When I observed closely, I found some feeble signs of life in him. I thought I would give it a try to bring him back to life. I don’t know why I decided to “waste” my time for him in that dirty place braving the cold wind! I learned that he needed my help to breathe again. I covered his mouth with mine and blew hard... Lo! I saw some words entering his dying soul. He breathed out a few abusive words back to me. I was embarrassed, but did not stop breathing into his soul. He spewed more abusive words at me. The process went on and gradually he began to breath on his own and to utter words that spread fragrance around us.
**** Today I am attending a book-signing event by an author as his special guest. His books are known for its fragrance of love and kindness.
Denson CD AO – Creative Communication GOD be with you
At times, I feel my mystique mind Is guiding me to mysterious lands The beautiful sweet land by the river Where nobody’s soul returns ever
The star of David guideth me Till I reach the golden shore Will I find my Saviour there To offer me to his gentle care
My thoughts spring back to my world around Where my dear ones with me surround My duty here is not complete A long way to go before I sleep
Ebby Abraham C Editor-in-Chief – Xpressions
Xpressions - March 2015 21 TRAVEL
In Natures’ Wilderness
about the aggressive nature of the forest, which is very evident in such weather. Continuous rains might block the way with fallen trees and slippery rocks, and the unpredictable shows of the wildlife, that, by nature of fear, may attack foreigners entering their territory. “SO BEWARE”. By noon, we started our trekking expedition led by our guide Ashokan. On the very outset itself, we started experiencing the risk factors about which, we were already cautioned about. Footprints of different animals excited us despite fear, which made us recollect and follow all the golden rules, to be followed in a forest, that we have heard from our elders; we tried to stay near to one another. We had to cover about 20 km to complete our trekking, which required us to go through an evergreen forest, a bamboo forest, and then a deciduous forest. On entering the evergreen forest, we could instantly sense some movements at a distance. Anxiously, we waited, ready with our arambikulam Tiger Reserve is a well-protected ecosystem cameras in position. We kept moving, aware that even the slightest located in the Palakkad district of Kerala, which includes the noise could disturb and turn an animal violent, and our chances for Nelliampathy – Anamalai stretch of land in the southern region P the best photograph could also be affected. Ashokan had already of the Western Ghats. Parambikulam is well known for its intrinsic cautioned us about the presence of a Gaur (Indian Bison); he was scenic beauty, biological richness, and tempting aroma with right. The rare variety of Gaur, with a white patch on the forehead and exclusive variety of flora and fauna, which adds to the richness of on the foot, found in the South Indian evergreen forest, appeared in this natural landscape. our visibility, but withdrew into the forest sensing human presence. Yes. It is a definite spot for exploration that should never be missed Lion-tailed monkeys, Nilgiri langur (a monkey variety), forest squirrels, by the camera eyes of nature-lovers and wildlife photographers. peacocks, and deer were enjoying their unrestricted freedom. Durai, George, and I (Rathish) had made it a habit to visit ecological sites at regular intervals. Parambikulam was no new place for us; it was just the virgin beauty of this spot that tempted us to visit again. Throughout, our trip was an obstacle race, covering just 200 km in 6 hours through muddy gutter roads; frequent rains made the journey tiring and exhausting. On arrival, the “No Trekking” board, displayed due to bad weather, made us feel miserable and dejected. But determined, George used his influence to get a special sanction from the District Forest Officer, who permitted us to explore the beauty of the forest. The DFO had arranged for a guide – Ashokan, an Adivasi, a true man of the forest. He also gave us a sincere advice
22 Xpressions - March 2015 These animals are really helpful in sensing the presence of wild animals like tiger, panther, and elephants as they become greatly disturbed when such animals are around, and to they also produce unusual sounds as signals. We had scaled around 3 km when we entered the bamboo forest; it was filled with footprints and fresh, warm dung of elephants. It was very evident that elephants were very close to us. The sound of bamboos breaking confirmed their presence. Our cameras were in the position. Before we moved 100 metres, we saw a herd of elephants, including baby elephants. We decided to continue trekking without disturbing the herd as they may turn violent if disturbed. As we moved forward, we started seeing dung of bears. Compared to other animals, bears are more dangerous as they may attack humans without any reason. Together, we kept what had happened. But still, we felt happy because he was alive. moving, but the attack of leeches despite precautions made our Since Ashokan could walk, we used all our luck and assumptions to journey difficult. We had covered our feet with tobacco leaves move ahead to the nearest check post. and we kept sprinkling salt all the way to keep them away, but On reaching the check post, which was about 4 km away, we the wounds were often bad. Lucky leeches often had sumptuous explained about the incidents to the forest guards and asked meals. them for medical help. They, wholeheartedly, helped us. By the We next reached the deciduous forest and, unexpectedly, we time we reached a nearby hospital with the assistance of the saw a baby snake that belonged to the most poisonous variety of forest guard, Ashokan had started speaking and smiling, and he Malabar Bit Snake. We were excited. We started searching for more could also recollect what had happened. Proper medical aid and babies as we knew such little ones will not be alone. Suddenly, checkups were given to him. By that time, some more forest guards a gaur came charging at us from a distance of about 5 metres. It approached us with more shocking news. The Adivasis spotted a was so unexpected that we ran to different directions. Ashokan, tiger in the same spot where we were attacked. Possible, the gaur who weighs about 100 kg and has a hefty body, was picked was being chased by the tiger, and on its way to safety, it happened between its horns and thrown into the air. It all happened within a to charge on us. Thank God, the tiger didn’t attack us. few seconds like a torrential cyclone. The gaur then moved away The sun had started drawing its curtains, and we decided not into the forest, its steps fading away. We all assembled back to to spend the night in the forest guest house as against our usual see what had happened to Ashokan who was flat on the ground, pattern. As we were coming out of the forest, Ashokan’s smiling breathless and unconscious. During the attack, George had hurt his face remained with us. If any one of us were attacked, instead of leg and I was hit by the gaur’s tail. With a swollen leg, George could Ashokan, we wouldn’t have been alive. It was a great experience to hardly walk. Durai and I managed to lay Ashokan on his back; then learn the rough and tough lives of people in the forest. they gave him artificial respiration, but it had no effect. We even started doubting whether he was alive. Scared to the root, and We still keep in touch with Ashokan. He is always busy with nature- with no network for our mobile phones, we were lost. We started loving tourists. He is thrilled and happy to go for more trekking. punching Ashokan again, and alas, to our relief, he started breathing. Though his invitation is open to us on one side, we still think about We carried him to a nearby stream, gave him water to drink, and the shock. washed him in cold water. He started gaining strength, but he was But, we will go again because we so much love the beauty of totally lost. He did not recognise us. He could also not remember Parambikulam forest. (Translated from Malayalam)
Rathish R. Pangod AO – Human Resources
Xpressions - March 2015 23 HR FACCIA
HR Head’s Note Did you Know?
EPFO has launched a Universal Account Number (UAN) driven Member Portal to provide a number of facilities to its members through a single window. Member has to activate his/her registration to avail various WhatsApp as a new facilities/benefits. business/engagement model Benefits
Apart from the ease of operating EPF account, other benefits of UAN are:
Dear Colleagues, Throughout the career, the number would be portable Download UAN card Going digital is the new trendsetter that helps in Check transfer claims making mobile messaging accessible to business and KYC documents can be uploaded online (scanned copies) provided organisations around the world. The unique ways in these have been verified by the employer which organisations are using mobile messaging are Add all the previous member ID’s incredibly surprising and inspiring. Most of you are Account holders can check the balance online. For this, they will have to already members of various mobile apps and will download the EPF passbook. be familiar with how information can be efficiently communicated on time. From our end, we have Other benefits effectively used WhatsApp for various engagement programmes, such as Cochin International Half Marathon, Funds Transfer: The biggest advantage of UAN is that fund transfer from Euphoria 2015, etc. From busy work schedules, when old employer to the new is totally hassle-free. Once the verification of it became difficult to assemble for meetings frequently, KYC is done by the new employer, the transfer of money from old to new information were passed and decisions were taken will be automatically done. through WhatsApp. Greater Retirement Benefit: Due to complex and time-consuming process Why look for instances when the company you work for of transferring the fund, earlier account subscribers would prefer is implementing the same? withdrawing the fund rather than transferring the same. This resulted in lesser pension money received after the person retires as withdrawal We had asked to create various WhatsApp groups for amount also includes the contribution made by your employer. Due to customers, agents, bank staffs, etc, in branches so as ease of transfer with UAN, the account holder will get higher pension to enhance the productivity and profitability of all the amount after retirement because this is the time when real need of branches. Similarly, create an internal group for all the money arises. staffs, which will enable in a cordial relationship and, in turn, will lead to swift communication. Did you activate your PF UAN Based Registration? I am hoping for a change in the working of the branches in the days to come as WhatsApp is fast becoming a If not, please refer Newsletter No: AO/HR/2356/2015, dated 25/02/2015, great communication application that can be used and complete the process. creatively and innovatively. Know your concept
Activities of daily living (ADL): These are personal care activities which are essential to an individual’s everyday living, including eating, bathing, grooming, dressing, mobility and toileting.
Affected class: Groups of employees, former employees, or applicants who have experienced and/or continue to experience the loss of employment opportunities or benefits due to discriminatory practices or policies of the employer. Johnee Praveen R Anecdotal: Information that is based on observations or indications of individual actions instead of any organised process.
24 Xpressions - March 2015 HR FACCIA
The Top 200 Secrets of Success and the Pillars of Self-Mastery By Robin S Sharma (Author of “The Monk Who Sold His Ferrari”)
1. Be kind, considerate and courteous. But also be shrewd and President with his shirt off swimming at his pool? How about in his know when to be tough and courageous. This is the mark of a well- dressing gown after waking up after one of his long sleeps, hair defined character and you will surely command respect. It is most tousled and beard grown? Reagan’s handlers never allowed such useful to read books on friendliness and enhancing relationships glimpses because they detract from the perception of authority. by being a good listener, showing others sincere appreciation and The American nation was not exposed to these sights. In the refining other interpersonal skills. But, to truly succeed, one must Clinton Era things changed and you saw the President eating Big also recognize that worldly wisdom and shrewdness are essential Macs and wearing baseball caps with a full business suit. Whilst skills to foster. Become an expert in human psychology and be these scenes may be endearing to the public, there is little doubt able to read the essence of people. Never be taken advantage that President Clinton was more familiar to us, merely another one of and be aware of the politics around you. Stay above petty of us and, unlike the stars above, much closer to the ground. gossiping and office politics but appreciate that they indeed exist and know what goes on behind your back. Every great leader 4. Learn to organize your time. It is incorrect to say that by does. becoming a meticulous time manager and living by a carefully defined schedule you become rigid and nonspontaneous. 2. Create your image as a highly competent, strong, disciplined, Rather, proper organization allows one to accomplish those goals calm and decent individual. Find that crucial balance between which are truly important as well as enjoy leisure time. Good time working on the image that you project to the rest of the world management offers more time for fun and relaxation - not less. and your inner character. Create a sense of mystery about yourself These important periods are scheduled into the week just like as the truly wise never show their hand. Do not tell everyone other commitments which may appear more pressing. Neither everything about yourself, your strategies and your aspirations. are sacrificed. Also, discipline yourself and stop wasting time on The successful citizens of this world think thrice before they speak all those immediate and pressing but unimportant tasks (i.e., the because a word uttered can never be retrieved. Make things look ringing phones) and concentrate on the activities that are truly easy and people will say you are naturally gifted. Speak only good meaningful to your life’s mission. Such activities include time for things and people will flock to you. Never speak ill of others and self-renewal and reflection, time forging relationships built on trust all will know you will not malign them behind their backs. Build and mutual respect, time for physical fitness, time to read and your character and live a highly principled life. think deeply and time serving others in your community.
3. Familiarity breeds contempt is a very good rule. The stars 5. Keep well-informed about current events, the latest books remain far above the Earth. You must keep a distance from all but and popular trends. Many peak performers read five or six papers your closest of relations. Once people see everything of a leader a day. You don’t have to read every story of every paper. Know he loses his aura and with it the authority and mystique he may what to focus on, what to pass by and what to clip out and read have created. For example, Ronald Reagan was known to many at another time (many successful people scan scores of magazines as an excellent leader. He carefully cultivated his image of a folksy, and papers, clipping out articles of interest; these articles go into considerate politician who kept the interests of the United States a file folder which can be read in your down time). Knowledge first and foremost in his mind. At gatherings of world leaders, he is power. Whether you are an entrepreneur, a corporate leader commanded attention and respect in his dark suits, surrounded or someone leading a family, you can profoundly change your by the trappings of power such as political aides, security officers life and the lives of those around you with a single idea. Just ask and a convoy of limousines. As soon as he appeared, thoughts Gates, Edison and Bell. of authority and power came to our minds. Did you ever see the (Will be continued...)
HR Puzzle – 25 Answer to HR Puzzle 24 1. There are three people - a grandmother, a mother, and a granddaughter. Therefore, the mother is both a daughter (of the 1. What is exceptional about 8549176320? grandmother) and a mother (of the granddaughter). 2. SIX - 9 (IX) = S 2. Spot the odd one out.? 9 (IX) - 10 (X) = I (a) 52 (b) 70 (c) 48 (d) 68 40 (XL) - 50 (L) = X => SIX Please send in your answers to emprelations.hr@uaeexchange. co.in with HRPZL 25 as the subject, mentioning your employee Winner of the last edition HR Puzzle is Ms Gitanjali Pillai, Zonal code. From the first 50 answers, one lucky employee will get a Office – Rajasthan & East India. surprise gift from HR. HURRY UP!!! Dear Gitanjali, your prize will reach you in 7 working days.
Xpressions - March 2015 25 OUR SOCIAL COMMITMENTS
A Helping Hand to the Poor
Extending helping hands to the poor and dissolute have always been one of the main areas of activity of UAE Exchange India. As a attempt to spread the message of sharing and to consol the victims of ghastly hudhud cyclone, UAE Exchange India, in association with Lion’s Club, extended its support to the destitute by providing eye spectacles and clothes to the needy people of Andhra Pradesh. UAE Exchange India Regional Head Mr Ramesh Sriramoji distributed the alms. The earnest effort of UAE Exchange India to help restore the torn-apart lives of people affected by Hudhud cyclone was covered by local newspapers – Eanadu and Sakshi, and news channels. The company had earlier donated an amount of rupees one lakh to CM Relief Fund for the victims of the disaster. UAE Exchange RH Mr Ramesh Sriramoji and Vishakhapatnam Branch Head Mr Akula Sreenivas Kumar had handed over the cheque of rupees one lakh to Chief Minister of Andhra Pradesh N Chandrababu Naidu.
Rotathon: A Walk with the Rotary Club
Knowledge is power, and the first step to knowledge is eradication of illiteracy. UAE Exchange India, declaring its support for eradicating illiteracy, participated in Rotathon, an initiative by Rotary International District 3150. Rotathon, a 5-kilometre walk, was organised jointly by 31 Rotary clubs in Hyderabad and Secunderabad as part of their Total Literacy Mission to eradicate illiteracy from South Asia by 2017. About 3000 people, celebrities, corporates, candidates from a number of schools, colleges, and institutions, participated in the event. Rotathon was aired in 92.7 Big FM. All staff of UAE Exchange India’s Hyderabad region participated in the event, and the company could also be a proud participant and sponsor of the walkathon. UAE Exchange India has always been keen on spreading education and knowledge, for which the company has been providing financial aids to students during branch inaugurations and other programmes. Through the walkathon, UAE Exchange India declared its support for the literacy and welfare of the people, thereby contributing to the progress of the nation.
CSR Activities in Schools
“Be a Responsible Citizen of Your City. Keep Your City Clean and Neat” “Tell me and I forget. Teach me and I remember. Involve me and I learn.” Benjamin Franklin
Igniting a sense of care for the nature in the little minds of the future generation, UAE Exchange India has gone a long way by spreading the message of social responsibility. All over India, branches of the company have taken active initiative in teaching children that the easiest way to become a superhero is to be a super responsible citizen by caring for the nature and keeping their city clean and neat. Moulding socially responsible citizens does not end with lectures; it continues with the involvement of children in social activities.
26 Xpressions - March 2015 OUR SOCIAL COMMITMENTS
Mattanur branch Panaji branch
Panaji branch of UAE Exchange India visited Government High Mattanur branch of UAE Exchange India visited two schools in School of Chimbel village for social initiatives. A group of 100 Mattanur and Valiyaparamba areas. They met the students of students from 1st to 4th standard participated in the corporate the school, distributed CSR posters of the company among the social responsibility activities initiated by the branch. Branch staff children, and taught them about the being a responsible citizen took special interactive sessions for the students, explaining and keeping their city clean and neat. The students, teachers, about the causes of pollution, its effect on humans and the and the staff of Mattanur branch, together, took initiative to plant nature, and the ways through which pollution can be reduced. tree saplings in the school compound, spreading the message of After distributing chocolates, books, and writing aids among giving back to nature. the students, they jointly planted a Christmas tree sapling in the school compound.
Ariyalur branch Chengalpet branch
Ariyalur branch, Tamil Nadu, visited Government Model Higher Chengalpet branch of UAE Exchange India visited a local Secondary School, Ariyalur, and interacted with about 150 government school and conducted social activity along student and staff for initiating their corporate social responsibility with the active students and teachers of the school. They activities. Staff of the branch explained about the corporate planted tree saplings in the school premises, and spread social responsibility and about keeping the city clean and neat. awareness about the need to protect the nature and keep Encouraging the students to be socially responsible citizens in their surroundings clean and neat. About 200 students actively their future, they involved the students in planting tree saplings in participated in the initiative. The management and school the school compound. Taking the initiative beyond the walls of appreciated the social initiative. the school, the branch staff also distributed tree saplings to all the staff of the institution.
Xpressions - March 2015 27 MATRIMONIO BELLS
Mr Amit Basu and Ms Pampa Basu Kalikapur Branch
Ms M Saranya and Mr Sivakumar RS Mangalam Branch
Mr Rohit Kumar and Ms Rupali Ms Sabitha C and Mr Harigovind N Mr D Periyaswami and Ms Priya Phagwara Branch AO – Finance Labaikudikadu Branch EMPLOYEE ENGAGEMENT
Fun in the Air – Expressions
“I enjoy nothing more than spending time with my loved ones, in the cultural event were presented with beautiful gifts by RH Mr young and old, and at least once a year we get together for a formal Sunish and the senior veteran of the region, Mr Chandran Nair, family photograph,” - Elliott Erwitt Kanhangad Branch Head.
Expressions, the cultural fest of UAE Exchange India’s branches in After concluding the fest with the national anthem, everyone took Kannur region, saw active participation of employees as well as their home sweet memories to cherish lifelong. families and friends. The cultural event was inaugurated by Zonal Head Mr Laksmikanth P in the presence of Regional Head Mr Sunish M, branch heads, employees, and their families. Expressions formed a vast canvas for everyone to paint the cultural impulses of the company’s staffs and their families. Everyone enjoyed the occasion with songs, poems, skits, and games. Kids got a special space in the function. The programmes performed by them brought out their feelings and dedication for the event. As a token of appreciation, each and every person who participated
28 Xpressions - March 2015 PHOTOGRAPHY
The entries for photography contest are really appreciable. These are just a few of the photographs we have received. The contest is still open, and if you wish to participate, you may send in ONE of your best clicks to [email protected]. The 1st and 2nd winners will be rewarded with a cash prize of INR 1000 and INR 500 respectively.
Shafeek A Branch Head – Varkala
Kannan R Niroon Gokul R Loan Head - Sakthikulangara ABH – Sakthikulangara
Xpressions - March 2015 29 WOMEN’S CORNER
Sheeba Johnson Head - Corporate Communication
Busy schedules and fast changing lifestyles have made majority of the she-folk of the nation shift towards easily wearable outfits that allow them enough space for free movement. Over the time, saree has gradually elevated to the position of a function-wear that sees light in parties and celebrations. Gradual alienation of saree in workplaces has made this beautiful and expensive piece of art a perpetual inhabitant of the wardrobe. There are many parents and husbands who pine to have a glimpse of their dear ones draped in this 6-yard elegance. he only unstitched garment that still survives the clout of current fashion trends is the one and only saree. Ever since time UAE Exchange India has rightly recognised the need to preserve Timmemorial, this attire has always been cherished by almost all the traditions of India giving the company’s she-folk the golden the generations of India, and is being looked upon with awe by opportunity to move around in this beautiful drape with elegance foreigners. Centuries have glided over, but still, saree remains the at least once in a week. There might be slight discomfort for many Indian woman’s hereditary gear. The charisma of this gorgeous and ladies, who are not accustomed with saree, to move around awesome ladylike garment, which still allures the youngest girl to the with ease, but practice makes everything perfect. Neither on blue oldest woman, has not waned. Though hectic lifestyle and influence Mondays, nor on relaxing Saturdays, but it is on Wednesdays, the of western culture have affected its priority position, most parties middle of the week, that the company has provided enough time and events see this 6-yard elegance as the prime she-preference, to prepare the opportunity to its she-folk for being more beautiful. clinging to bodies of beautiful ladies grabbing the limelight. So deck yourself to be the best. Ladies have beautiful Wednesdays.
30 Xpressions - March 2015 SPECIAL DAYS
International Women’s Day
International Women’s Day (IWD) is celebrated around the world on 8th March. It is an opportunity to celebrate the achievements of women while calling for greater equality. The first IWD was held in 1911. As part of celebrations, a number of events and programmes are conducted around the world to mark the economic, political, and social achievements of women. The UN has been declaring an annual equality theme for many years for IWD. The theme for Women’s Day celebration 2015 was “Make it Happen”. IWD was also called International Working Women’s Day. In different regions, the focus of the celebrations ranges from general celebration of respect, appreciation, and love towards women to a celebration for women’s economic, political, and social achievements. Started as a socialist political event, the holiday blended in the culture of many countries. In some regions, the day lost its political flavour, and became simply an occasion for men to express their love for women. In some regions, people observe IWD by wearing purple ribbons as a symbol of women and their achievements.
World Consumer Rights Day (WCRD), adopted the market abuses and social injustices which by the United Nations in 1983, is celebrated undermine them.CI currently has about 220 on 15th March to promote consumer rights member organisations in 115 countries around around the world. Consumers International (CI) the world. It continues to build a powerful is the organisation behind WCRD. It is a world international movement to empower and federation of consumer groups that serves as protect consumers everywhere. In campaigning the only independent and authoritative global for the rights of consumers, CI seeks to hold voice for consumers. The theme for WCRD 2015 corporations to account and acts as a global was “Healthy Diets”. In the annual occasion of watchdog against any behaviour that threatens, WCRD, participants promote the basic rights ignores, or abuses the principles of consumer of all consumers, demanding that those rights protection. are respected and protected, and protesting
The International Day for the Elimination of Racial Discrimination, adopted by United Nations, is observed with a series of events and activities conducted around the world on 21st March of each year. The day aims to remind people of the negative consequences of racial discrimination. It also encourages people to remember their obligation and determination to combat racial discrimination. Various activities and events are arranged in many countries worldwide on this day. Such activities aim to help young people voice their opinions, find ways to fight racism, and promote tolerance in their communities and in their lives. The International Day for the Elimination of Racial Discrimination was established six years after an event, known as the Sharpeville tragedy or Sharpeville massacre, which captured worldwide attention. This event involved police opening fire and killing about 70 people at a peaceful demonstration against the apartheid “pass laws” in Sharpeville, South Africa, March 21, 1960. The UN General Assembly called on the international community to increase its efforts to eliminate all forms of racial discrimination when it proclaimed the day as a UN Day of observance in 1966. It also called on all world states and organisations to participate in a programme of action to combat racism and racial discrimination in 1983.
Xpressions - March 2015 31 More To Love... More To Smile
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