AUB WELCOME & AUBSU GUIDE TO STUDENT CHARTER

The Arts University Bournemouth offers Prep HE, undergraduate and postgraduate awards in the fields of art, design, media and performance. These awards are characterised by an emphasis on studio practice, delivered within a community of creative professionals. Courses have a strong focus on developing the technical and professional skills of students, which leads to highly employable graduates both within their specialist fields and beyond. Collaboration between courses, and between students, is designed to reflect the demands of professional practice; the ways in which courses work together to provide this professional environment is a key feature of the educational environment at the institution. This charter sets out the Arts University Bournemouth’s commitment to provide you with a service of the highest quality. It is important that you respond in a positive way to this partnership to take full advantage of the educational opportunities available to you, and realise your full potential.

The Arts University Bournemouth’s Responsibilities Throughout the course you may expect to: be treated fairly and with respect have access to accurate information about your course and AUB policies, including complaints and appeals procedures receive a high standard of teaching, assessment, advice and guidance from appropriately qualified staff be able to discuss academic progress with the appropriate course staff have access to the learning resources you need to support your studies have access to personal guidance and support from AUB services if appropriate be given a timescale and framework for work set have clearly defined assessments, assignments and course work marked fairly and returned with appropriate comments within an agreed timescale receive help and support in developing the skills needed for successful study and subsequent progression to employment within your chosen profession have the opportunity to express views on the quality of teaching, services and facilities receive guidance on careers and future progression routes AUB Students’ Union Responsibilities Throughout the course you can expect AUBSU to: represent the interests of students within AUB, locally and nationally ensure that students are aware of their rights support students in participating in the opportunities offered by the University provide social events, including clubs and societies ensure that AUBSU officers are elected fairly and democratically, in accordance with the Students’ Union constitution

Student Responsibilities Throughout the course you will be expected to: take responsibility for your work and actions attend regularly and punctually commit yourself to work and study outside formal teaching time complete your assignments within the agreed timescale comply with University regulations and policies, including those governing attendance and student conduct conduct yourself responsibly and show consideration and respect towards staff, fellow students and members of the local community show consideration and care for the University environment, equipment and facilities Students are reminded that their responsibilities relate to all methods of communication, including electronic and social networking. This Student Charter summarises the University’s aspirations and expectations. It is not intended as a legally binding contract, or to define or limit the legal rights and responsibilities of the University, the AUB Students’ Union and each student. All students should ensure that they are aware of all policies, procedures, regulations and guidelines published by the University and AUB Students’ Union. Copies of all documents are available on the AUB student portals or from AUB Students’ Union. Sam Pittman, BA (Hons) Graphic Design Ylana Lovell, BA (Hons) Costume and Performance Design 3 CONTENTS

WELCOME...... 5 WHAT’S ON CAMPUS...... 9 GETTING HERE...... 16 SETTING UP HOME...... 18 MONEY MATTERS...... 20 SUPPORT FOR STUDENTS...... 22 STAYING SAFE...... 26 YOUR RIGHTS AND RESPONSIBILITIES...... 28 STUDENTS’ UNION GUIDE TO BOURNEMOUTH...... 30 CAMPUS MAP...... 45

TERM DATES Prep HE and Undergraduate / M.Arch Autumn term PrepHE (Foundation Diploma) year starts Monday 7th September 2015 HE undergraduate induction week Monday 21st September 2015 HE undergraduate year starts Monday 28th September 2015 Term ends Friday 18th December 2015 Spring term Term starts Tuesday 5th January 2016 Term ends Thursday 24th March 2016 Summer term Term starts Monday 11th April 2016 Term ends Friday 20th May 2016

Postgraduate Trimesters Postgraduate year starts (International students) Thursday 24th September 2015 Postgraduate year starts (UK and EU students) Monday 28th September 2015 Christmas closure 21st December 2015 – 4th January 2016 inclusive End of first trimester Friday 22nd January 2016 Start of second trimester Monday 1st February 2016 Break 25th March – 1st April 2016 inclusive End of second trimester Friday 20th May 2016 Start of third trimester Tuesday 31st May 2016 End of Postgraduate year Friday 9th September 2016 4 5

WELCOME

WELCOME TO AUB – THE BACKDROP FOR YOUR CREATIVITY, YOUR COMMUNITY AND YOUR CAREER.

This Welcome magazine has been designed to tell you everything you need to know about the campus and its facilities, and the ways in which we can offer you the support you might need once you start your studies. The Students’ Union has also music venues, shops and restaurants. The surrounding area is included a guide to Bournemouth, which is a handy introduction lush countryside and forests. to your new home. We value and celebrate the diversity of all our staff and students We look forward to welcoming you to the Arts University and what they bring to our community. We pride ourselves on Bournemouth. Our professional staff, excellent facilities, industry equality of opportunity within a friendly, collaborative and safe expertise and a true passion for the creative arts all contribute to environment; we ask that you contribute to this by showing our vibrant and stimulating environment. respect and support for your fellow students at all times.

Bournemouth is an exciting place to live. Other than the seven We hope that you’re excited about joining us next term, we’re miles of golden beaches, it’s a buzzing cosmopolitan of theatres, certainly looking forward to welcoming you. 6

Emma McKinney, BA (Hons) Fine Art

AUB PRODUCES GRADUATES WITH THE HIGHEST LEVEL OF EMPLOYABILITY, WITH A TOTAL OF 97.4 % OF THE CLASS OF 2013 / 2014 PROGRESSING TO EMPLOYMENT AND / OR FURTHER STUDY WITHIN SIX MONTHS.

Source: DLHE 7

Lauren Harris, BA (Hons) Fine Art 8 9

WHAT’S ON CAMPUS 10 11

Museum of Design in Plastics

Museum of Design in Plastics The Library Situated in the Library, the Museum Reflecting the core values of the IN OUR 2015 of Design in Plastics (MoDiP) offers University, the Library is dedicated to a specialist plastics collection, which supporting research and creativity in STUDENT PERCEPTION supports research into and the study the disciplines of art, design, media and of design in plastics. The Museum also SURVEY 95% OF performance. Our professional staff and houses a studio collection to support excellent range of specialist learning other areas of teaching and learning at STUDENTS AGREE materials will help you realise your full the University. potential at the University and beyond. THAT THEIR SUBJECT Resources include books, e-books, For opening times, appointments and journals, DVDs, and online databases, LIBRARIAN HAS further information: together with viewing rooms and a pres- Email: [email protected] HELPED THEM entation space to provide an environ- Telephone: 01202 363255 ment in which your ideas will flourish. Follow us twitter: @MoDiPAUB USE RESOURCES View our blog: You will have a course specific Subject EFFECTIVELY museumofdesigninplastics.blogspot.com/ Librarian who will work with you to Like us on Facebook: /AUBMoDiP develop your research skills and your use Explore our website: modip.ac.uk of Library resources; Subject Librarians can also help with individual research Places to Eat enquiries. Another member of staff has a role to assist you with any additional The Refectory is situated in the heart of needs you may have. the University campus and offers hot and cold food and drinks. The Library welcomes any ideas, sug- gestions and comments you may have The Refectory is open: about the service during your studies at Monday – Friday: Arts University Bournemouth. 8.30am – 3.30pm during term time (hours vary during holidays). Opening hours: Term time: The Arts Bar with its roof terrace is Monday – Thursday: situated above the Refectory, and offers 8.30am – 9.00pm a range of alcoholic and soft drinks, Friday: Costa coffee, and snacks. 8.30am – 5.30pm IN OUR 2015 Saturday: The Arts Bar is open: STUDENT PERCEPTION 9.00am – 4.00pm Monday – Thursday: Sunday: 10.00am – 9.00pm SURVEY 95% OF Closed Friday: 8.30am – 3.30pm during term time STUDENTS AGREE Vacation (opening hours may vary so you (hours vary during holidays). are advised to check the Library website THAT THE UNIVERSITY for current details): The Gallery Café has inside and outside CAMPUS PROVIDES Monday – Thursday: seating and is a great place to enjoy 9.00am – 5.00pm drinks and snacks whilst taking in the A CREATIVE Friday: latest exhibitions. 9.00am – 4.00pm ENVIRONMENT IN Saturday and Sunday: The Café is open: Closed Monday – Friday: WHICH TO STUDY Website: aub.ac.uk/library 8.30am – 3.30pm during term time Email: [email protected] (hours vary during holidays). 12 13

IN OUR 2015 STUDENT PERCEPTION SURVEY 92% OF STUDENTS AGREE THAT STAFF TheGallery IT Facilities MAKE THE SUBJECT TheGallery at Arts University Bourne- Servicedesk mouth offers a unique space in the INTERESTING The Digital Campus Services (DCS) South West for the arts including servicedesk is situated on the first floor design, media and performance. of the North Building. The servicedesk Showcasing work from contemporary offers technical support on all AUB artists, TheGallery has forged important devices and ICT guidance to students links with regional arts organisations, you whilst you are studying with us and and staff. The servicedesk is unable to including Aspex, Russell Cotes Art Gallery it is your responsibility to manage your support specific academic software and Museum, Visual Arts, and account appropriately. applications, therefore any request Arts Bournemouth. for support should be directed to the WiFi Provision technicians within your course area. TheGallery runs a number of artist talks, The University has a wireless provision events and film nights to support the Opening hours: covering the whole campus and access exhibition programme. It also works Monday – Thursday: to this requires the user to enter their in partnership with WestBeach, Pier 8.30am – 7.00pm network username and password to Approach in Bournemouth, to host Friday: join the EduRoam service (Education artworks from TheGallery’s exhibition 8.30am – 4.30pm Roaming). programme on the walls of WestBeach, Email: [email protected] making the artwork accessible for all Telephone: 01202 363333 Backup / Archive and encouraging further exploration of the exhibition in TheGallery at AUB. It is your responsibility to backup / User Accounts / Password archive your computer based work text+work is a gallery initiative that All network users require a specific through personal USB memory sticks / invites artists to develop exhibitions and user name and password to access the external hard drives / cloud provision. events. This has forged partnerships computer resources; these network AUB does not backup or archive any with writers and critics who provide account details will be issued via your work on hosted or local drives. DCS are supportive narrative in the form of course team at your IT induction. unable to maintain central backups of published text to accompany the exhi- You will need to change your initial student work. If files are accidentally bitions. Admission is free to TheGallery password to your own secure one. deleted DCS cannot restore them. and all its exhibition and events. This account will give you access to MyAUB portal offering 25GB email Printing Gallery Events / Workshops storage, specialist software training, The University offers a range of learning environments and high speed We believe that learning doesn’t just chargeable print facilities across the internet access including wireless take place in the classroom, it happens campus. Printing is charged at different provision. If you forget your username everywhere. That’s why we’ve created rates depending on paper size and or password please visit the servicedesk a diverse programme of Gallery mono / colour output, and credit top with your student ID card to have your activities that offers young people and can be made online or by using a coin account reset. students from AUB and local colleges machine in the Library. Specialist ink the unique opportunity to learn about jet printing is only available through Email Provision what happens in galleries and see and your course resources; please speak interact with original artworks. These Students are provided with a hosted to your course staff about the print have included workshops, discussions University ‘Office365’ email account facilities available to you. The University groups, talks and tours. which uses your student number as the is committed to environmental sustain- email address with your name as the ability – to minimise your own costs and For further information contact The alias i.e. nic lane = [email protected]. reduce waste please print only what you Gallery office on 01202 363272 or This email address is the primary way really need and print on both sides of [email protected] the University will keep in touch with the paper (duplex) where possible. 14 15

Short Evening and Saturday Courses 2015 – 2016 Nothing beats the satisfaction of mastering a new creative skill, or learning more about a subject you love. Our creative Short Courses will give you the confidence to explore your creativity Central Resources to the full – with all the facilities and DCS maintains a range of loan resources support of a leading University. such as digital projectors, large format TV screens, Mac and PC laptops and From practical skills to life, or career DVD / Blu-ray players which can be used changing possibilities, we have over 70 to supplement your course resources for courses in Art, Design, Media and Per- presentation purposes. These resources formance subjects to help you achieve can be booked through your course your true potential. staff and are issued by the servicedesk. The quality of our Creative Short Why not consider a course in one Students’ Personal Computers Courses is second to none and we’ve of the following 14 subject areas: drawn on the expertise of over 100 DCS are not responsible for students’ tutors to create courses that really bring personal computers or mobile devices; Photography their subjects to life. we can however offer you contact Fashion and Apparel details of trusted suppliers and repairers. So what’s stopping you? The courses are 3D Modelling and Systems For any further information please run in the evenings or Saturdays, so you access the DCS section through the Textile Design and can fit them round your current studies. MyAUB portal. Printing Techniques The Short Course department offers Life Studies AUB Student Citizenship Award one student a 50% discounted – Drawing and Painting The AUB Student Citizenship Award place per course; this is on a first Visual Studies formally recognises activities and volun- come, first served basis, so early teering, outside of your course, that you booking is highly recommended via: Interior Design participate in during your time at the aub.ac.uk/shortcourses Make-Up and Special Effects Arts University. Completing the Award Film Making, Production, encourages you to take part in volun- Find us on Facebook for all the latest Editing and Acting teering activities which could help you course information, special offers, use your specialist skills in a different events, images and competitions: Creative Writing way, or develop new skills. And if you facebook.com/shortcoursesAUB Jewellery complete the Award it will be recorded iOS and Web on your Higher Education Achievement Please call or visit the Short Course Application Development Record, as a permanent record of your office in the Enterprise Pavilion for more extra achievements. information, where you can collect a Web Development, Digital Design Short Course Guide and speak with the and Adobe Creative Suite For more information contact the staff for more advice choosing the right Marketing Careers Advisor: course for you. Email: [email protected] Email: [email protected] Telephone: 01202 363355 Telephone: 01202 363222 16

GETTING HERE 17

BusforBU Service This subsidised bus service runs Monday to Friday during Bournemouth University term times (with a limited U1 service outside these times), providing services to , Bournemouth and the surrounding areas:

Annual pass £240 10 trip pass £10 Single cash fare £1.30 (Note: These prices are subject to change.) Save £60 when buying an annual permit (based on a 30 week academic calendar compared with using a 10 trip ticket every day). For further information go to: thebusforbu.co.uk

Local Buses Yellow buses 25, 26 and 36, and Wilts & Dorset number 15 and m4 (Thursday – Saturday nights only) all stop close to the Arts University. Websites: morebus.co.uk www.bybus.co.uk

Cycling The University strongly supports environmentally friendly modes of travel and offers the following facilities to cyclists: -- 384 cycle racks. -- Shower facilities. -- On site bike pump. -- A 10% discount at many local bike shops by showing your Students’ Union card.

Trains Bournemouth train station is approximately two miles from the University campus, with good links provided by local buses. Website: southwesttrains.co.uk Telephone: 08457 484950

Car Parking Parking is not available to students, with the exception of disabled parking badge holders or those who have a medical condition that can be supported with evidence from a health or medical practitioner. To discuss your individual needs in confidence, please contact the Disability Officer in Student Services.

The car park is open access to all students from 3.30pm every day and at weekends. Throughout the year students are allowed 30 minutes to drop off / pick up equipment that is difficult to carry on foot. Spaces cannot be guaranteed during these times. 18

SETTING UP HOME 19

IN OUR 2015 STUDENT PERCEPTION SURVEY 93% OF STUDENTS AGREE THAT STAFF ARE ENTHUSIASTIC ABOUT WHAT THEY ARE TEACHING

Moving away from home, living independently and managing everyday life are important aspects of student life. Although you’ll learn through experience, you don’t have to deal with all eventualities alone. You can contact the Student Advisers in Student Services at any point during the academic year to help with any queries you may have. Email: [email protected] Telephone: 01202 363242 or 363031

Finding Somewhere to Live If you haven’t yet sorted your accommodation, don’t panic. Our accommodation website has details of lots of accommodation registered with the University by local accredited landlords. It also has a popular message board facility, which will help you arrange flat and house shares with other AUB students. You can access this website at any time and contact the landlords and other students direct for more information. You can also come along to our final Accommodation Day on 14th August, visit the AUB website for more details. Website: aubstudentpad.co.uk Following these tips will Council Tax Exemption save you a lot of hassle: As a full time student you will be exempt from council tax for the duration of your course. Take the time to introduce If you live in the Bournemouth Borough Council or Poole Borough Council areas we yourself to your neighbours will tell the council that you are an AUB student, so you only need to sign and return the form that the council will send you. If you live elsewhere, you need to collect an If you are planning a party, let exemption letter from Student Services after enrolment, to send to your council. Your your neighbours know, and agree exemption starts on the first day of induction week and ends on your graduation day – if a time for the party to end you live in your student house outside of those dates, you will need to pay council tax If you’re arriving home late at for those periods. night, don’t stand outside talking when you get out of the taxi Being a Good Neighbour Put your bins out on bin day but don’t House parties are all part of the student experience, but you need to be a good neighbour leave them on the street all week too. AUB funds and works in partnership with local police and environmental health Be considerate when parking officers to address any noise nuisance or anti social behaviour in the local community. If – don’t block driveways or you have a noisy party you can expect a visit from our Universities’ police team; repeat use private car parks offences will lead to disciplinary action via the AUB Student Disciplinary policy. You may also be served with a noise abatement notice, which can lead to fines of up to £5,000 and confiscation of all music and computer equipment. 20

MONEY MATTERS

Hannah Ford, BA (Hons) Photography 21

Hardship Funding Emergencies can happen, and if you find yourself in dire straits, you may be eligible for hardship funding. More in- formation and application forms for all hardship funding are available from Student Services. We understand that when you commit to a course at the Arts University it’s a PrepHE Funds major investment. We’ll try and support An income-assessed bursary may be you by helping you access any financial available for Prep HE students who are support that may be available to you, living away from home for the duration depending on your individual circum- of their studies. Funding may also stances. If you need help to manage your available towards travel or childcare money, our Money Doctors scheme, costs, for free meals, or to help those in accredited by the Financial Services financial difficulty. Funding is limited so Authority, can provide you with lots of apply early. advice. You can make an appointment with one of Student Services’ Money Overseas Emergency Fund Doctors, who can help you plan your budget or manage any debt: If you are an international student in Email: [email protected] financial hardship due to unforeseen Telephone: 01202 363031 circumstances (for example, natural disaster, family illness, change in Arts University Additional Grant economic circumstances), the Overseas Emergency Fund may be able to provide Full time English HE students in receipt a one-off payment to support you. The of a Maintenance Grant can apply to fund is available to full-fee paying Inter- the discretionary support fund, as long national students only. You will be asked as they have consented to share their to provide evidence of your unexpected data through Student Finance England. change of circumstance and must be The support fund can provide bicycle able to demonstrate a substantial vouchers, support for educational visits shortfall between your annual income and hardship payments. and expenditure over the course of the year, or an additional financial need. If you are under 25 and have previously been in local authority care for a Emergency Short-Term Loans minimum of three months during GCSE or subsequent study you are eligible for If your student loan payments are a bursary of £2,000. For more informa- delayed, we may be able to lend you tion about Access bursaries and grants some money in the meantime. If you please contact Student Services: are in urgent need of immediate cash Email: [email protected] AUB can provide you with an emergency Telephone: 01202 363031 short-term loan of up to £30. 22

SUPPORT FOR STUDENTS 23

Job Shop The Job Shop provides details of local vacancies, including part-time student offered various levels of support ranging jobs and work experience opportunities, from regular weekly sessions, occasional as well as graduate positions suitable for support or just a “one off” consultation. The Art of Studying those starting their careers. Full details To make an appointment, or to learn are available on the Job Shop pages of more about the service, you can contact Entering Higher Education or Prep HE the AUB website. the Counselling Service on: can be rather daunting – not only is it Email: [email protected] about studying at a higher level, the The Careers Service is situated within Telephone: 01202 363033 way in which you study is very different Student Services. Appointments can be Text: 07894396072 to school or college. At university your booked through the Careers Advisor, lecturers aren’t here to give you the and drop-in sessions are held each Chaplaincy answers, and your learning is much week. more self-directed. The multi-faith Chaplaincy is available Email: [email protected] to support students of all faiths and of Telephone: 01202 363355 If that sounds scary, don’t worry – AUB none. A Chaplain is someone from a provides The Art of Studying – dedicated faith perspective who offers hospitali- Wellbeing pages on the AUB Viewpoint portal and ty, care, and guidance. The Chaplaincy a series of lunchtime workshops to help Coming to university can be a very provides a space for students and staff you adjust to being at university. AUB’s exciting experience, offering opportu- to relax and unwind, while exploring Academic Support service is open to all nities for personal development, artis- the world of spirituality – and enjoying students, and can offer 1 – 1 or group tically, academically and socially, but some refreshments at the same time. support to help develop your academic adapting to student life can also be Whatever your ethnic background, and skills. very challenging. AUB has a Wellbeing whatever faith you do or don’t follow, Officer who can offer support and the Chaplaincy offer an open door Careers Advice and Guidance guidance if you are experiencing diffi- policy, providing a friendly meeting culties and are not sure who to turn to, place with pastoral care and support. It’s not just final year students who or if you are worried about the welfare The Chaplaincy is located upstairs need to think about careers – planning of a friend or housemate. The Wellbeing in Talbot House, on Bournemouth ahead and thinking about your future Officer is also available to provide con- University campus, next to the Arts prospects should form part of your fidential support and advice on a range University campus. The Chaplaincy’s studies right from the start. of issues such as stress, depression, opening hours are 8.30am – 11.00pm anxiety, drug and alcohol problems, and daily. There will be a Chaplain on duty The AUB Careers Service offers impartial eating disorders. most days from 9.00am to 5.00pm. and confidential advice, support and Email: [email protected] There is a room set aside for those guidance to help you explore and Telephone: 01202 363106 wishing to reflect and pray, an Islamic develop your career ideas and manage Prayer room with wash facilities, and a your future career successfully. This Counselling Kosher kitchen. If you feel like talking to includes: a Chaplain of any faith please contact -- Individual / group career During your time at AUB you may Bill Merrington, Senior Chaplain. guidance interviews experience personal problems for which Telephone: 01202 965383 or -- Drop-in sessions you need help and support beyond 07894 598915 -- Advice about CVs and job that offered by tutors, friends or family. seeking strategies Counselling can help if you are experi- Support for International and -- Practice interviews encing such problems, whether long European Students -- Advice about becoming self term or resulting from a temporary employed / freelancing crisis, and is an excellent tool for your If you are a European or Internation- -- Information about further own personal development. The AUB al student and would like additional study opportunities Counselling Service is accredited by the support or advice on visas or aspects British Association of Counselling and of living in the UK (such as opening a Our Careers Service runs a programme Psychotherapy (BACP) and adheres to bank account) the International Office of presentations throughout the year as its Ethical Framework for Good Practice can offer helpful advice and guidance. part of The Art of Studying programme, in Counselling and Psychotherapy. The International Office is open from covering subjects as diverse as We have a team of professionally 8.30am – 5.00pm (4.30pm on Fridays). “teaching for a career” to “starting your qualified male and female counsellors, Email: [email protected] own business in the creative arts”. and students accessing the service are Telephone: 01202 363108 24

IN OUR 2015 STUDENT PERCEPTION SURVEY 96% OF STUDENTS AGREE THAT THEY ARE TREATED FAIRLY AND WITH RESPECT 25

Academic Support for For confidential advice and information, International Students extra costs you may have to pay when please contact the Disability Officer: studying your course, as a direct result of If English is not your first language, AUB Telephone: 01202 363291 your disability. To access the allowances, has English for Academic Purposes (EAP) Email: [email protected] you will be asked to attend an informal tutors to help you develop the language assessment with a specialist assessor, and study skills you will need to succeed Disability Disclosure who will work with you to identify your in your academic coursework. You can We encourage you to tell us about any individual study requirements. attend individual or group tutorials, a disability or specific learning difficulty range of lunchtime or late afternoon so that we can do everything possible The Disability Officer and Academic workshops or short courses to upgrade to support you during your time at AUB. Support staff can help you with your essential academic skills. Any information you tell us about your application for the allowances, and can disability will be treated in confidence arrange for your assessment to take For more information or to arrange a and will only be shared with appropriate place on the AUB campus. And if you are tutorial please contact a member of the members of staff with your permission. required to pay £200 towards the cost of EAP team: Only in exceptional circumstances will a computer, the Arts University will cover Andrea Herde [email protected] it not be possible to maintain confiden- the cost for you. David Munn [email protected] tiality – when direct action needs to be Deirdre McKenna [email protected] taken in order to protect the health and Medical Care welfare of you and/or others. However, if Support for Disabled and Dyslexic Students It is important that you look after your any such course of action were deemed health during your time as a student. “Disability” can refer to specific learning to be necessary, you would be informed If you have an ongoing illness, please difficulties such as dyslexia and of our intentions. contact Student Services so that we dyspraxia, as well as physical disabilities can be sure we are doing all we can and unseen conditions such as epilepsy Physical Access to the Arts University to support you. If this is your first year and diabetes, or mental health difficul- Whilst the campus is wheelchair at University, we would advise you to ties. accessible, with automatic doors, lifts contact your GP to request vaccination and toilets all suitable for wheelchair against meningitis and mumps if you Support for Dyslexic Students users, access to certain studios and de- have not already received these. The Academic Support service provides partments may be limited. In instances specialist advice for students with where access is limited, we will endeavour AUB’s Student Services work in partner- dyslexia and specific learning difficulties. to ensure that classes and tutorials are ship with the local Surgery to provide As a first year student you will be offered undertaken within accessible spaces. on-campus medical surgeries each screening to identify any risk of dyslexia; Free parking is available for students week. Appointments are available if you are studying at HE level, we may with mobility difficulties – the Disability during two lunchtimes each week and refer you to an educational psychologist Officer can arrange permits for eligible you can make an appointment by if appropriate. All students with a specific students. contacting Student Services. You will learning difficulty such as dyslexia are need to register with the surgery at least offered individual tutorials to help If you have asthma or breathing diffi- 24 hours before your appointment, and develop a range of skills for studying culties, the atmosphere within some can do this at Student Services. within university. We can also loan workshop areas may aggravate your Telephone: 01202 363703 digital voice recorders or IT equipment condition and you should discuss with to help you manage the demands of your doctor any health implications prior Help With Health Costs (Prescription your studies. to your being exposed to these hazards. charges, dentistry, glasses etc.) If you are a full-time student up to 19 Support for Disabled Students The campus is fitted with a deaf alerter years of age or are in receipt of certain fire alarm system, which provides free of If you have a disability other than benefits (such as income support) you charge vibrating pagers to students with dyslexia, the Disability Officer can are entitled to help with health costs, hearing impairments to use on campus. provide you with advice and support. provided you have filled out the appro- If you have any concerns or questions priate (HC1) form. Refunds for payments Disabled Students’ Allowances about how your disability may affect already made can be obtained through your studies, or would like information If you are a UK higher education student, producing receipts and filling in a about benefits and support packages Disabled Students’ Allowances can (HC5) form. All forms are available from available, the Disability Officer can help. provide funding to help cover any Student Services. 26

STAYING SAFE 27

IN OUR 2015 STUDENT PERCEPTION SURVEY, 96% OF STUDENTS SAID THEY WOULD RECOMMEND THE ARTS UNIVERSITY BOURNEMOUTH TO OTHERS

Universities’ Police Team AUB works in partnership with Dorset police to fund the Universities’ Safer whereby the qualified duty First Aider will Neighbourhood Team – two police be ‘paged’ by reception when required. officers dedicated to policing AUB Please remember that all accidents and and the neighbouring Bournemouth near misses, i.e. slips and trips, must be University. You will see the Universities’ reported to a member of staff, no matter police team around the campus, and you how small or insignificant. can speak to them confidentially and ask for advice and guidance. Health and Safety You can contact the Safer Neighbour- hood Team on 07554 439650. In an During your time at AUB, your course emergency you should dial 999. might demand the use of hazardous substances, i.e. solvents, paints etc, or University Closure the operation and use of metal or wood- working machinery. For your own safety, If there is a need to advise students of it is vitally important that you comply AUB closure, due for example to severe with guidance provided on all safety weather conditions, the University will procedures and policies. Please note communicate any emergency arrange- that if an operation requires the use of ments via the AUB website. protective clothing, you must comply with this requirement. Fire Evacuation Fire evacuation procedures are displayed Safety Badges in all rooms and fire drills are held Students achieving a level of compet- regularly – you should ensure that you ence on machinery and hand tools know what to do in the event of a fire. in the workshops will be allocated a badge in accordance with their level of Occupational Health attainment. Students are not allowed to It is important that you inform your use any machinery or equipment unless course tutors of any medical condition displaying the appropriate badge. that may affect your health whilst at University, or any medication that may Security affect your safety in the workshops. If Students are responsible for their you are pregnant please inform us so personal belongings. If you cycle to that we can ensure that your course University please secure your bicycle poses no risk to you or your unborn child. with a strong padlock and chain or “D” bar bicycle lock. It is strongly recom- First Aid mended that you arrange insurance for First aid assistance on campus can be your personal possessions and bicycle as obtained by telephoning 01202 363728. the University cannot be held responsi- The University operates a rota system ble for their loss or damage. 28

YOUR RIGHTS AND RESPONSIBILITIES 29

IN OUR 2015 STUDENT PERCEPTION SURVEY 97% OF STUDENTS AGREE THAT THEIR CULTURAL DIFFERENCES ARE RESPECTED

Student Reps social environment which is free from discrimination and prejudice, and which At AUB we believe that students should promotes diversity. be able to influence how their course can be used to deal with issues relating is run. Each cohort elects two student to the service you receive from the Equality is about creating a fairer Course Representatives who sit on the University, or if you feel you are not society, where everyone can participate Staff Student Liaison Group which is being treated fairly in any way. and has the opportunity to fulfil their chaired by the Course Leader and is re- potential. Equality is the underlying sponsible for considering the operation Specifically, it can be used where the principle which entitles everyone to of the course, its development and Arts University Bournemouth has not freedom from unfair discrimination. We improvement. Course Reps will collect followed its own stated policies and want everyone at AUB to help create an feedback from you before SSLG procedures. Whilst we may be interested environment that encourages inclusion, meetings, and will feed back to you on in comments you may have about other positive attitudes to difference and any decisions or actions agreed. aspects of our service – for example, the equal opportunities for all. opening hours of buildings or facilities Course Reps are elected at the start – these cannot normally be considered Whether you are a member of the Arts of the academic year (for continuing through the complaints procedure. University Bournemouth’s community, students this may take place at the end a visitor or you work with us in any of the previous academic year). Get It is every student’s right to make capacity, you have a duty to adhere to involved – ask your course leader or a formal complaint and you can our Equalities policies at all times in the one of the Students’ Union officers for be assured that your case will be course of your day to day activities. details. considered fairly and without prejudice. This is a discrete procedure and your If you wish to report an incident of Student Feedback grades will not be affected in any way by discrimination you should report making a complaint. Every complaint is We place high value on the views of our the incident to the Head of Student treated confidentially unless there is a students and we believe that it is very Services. Alternatively, you can raise serious breach of law and / or a person is important to get feedback on all aspects your concerns with the Students’ Union, considered to be in danger in a way that of University life, so that we can respond who will be happy to support and necessitates direct action. to your views. Our own student surveys, advise you. and our participation in the annual The Arts University Bournemouth’s National Student Survey (NSS), provide Complaints complaints procedure, and a complaints us with valuable information to help us If you feel that you have been treated form, is available from Student Services plan improvements. unfairly, or that the Arts University or can be downloaded from the Bournemouth has failed to fulfil its Viewpoint portal. We do two surveys each year; one responsibilities to you, you have the looks at initial advice, induction and right to make a formal complaint. Most The Head of Student Services processes enrolment and the second looks at the situations can be resolved informally, all student complaints and is available to experience of the whole year. Don’t miss but if you have been unable to resolve an discuss any non-academic matter that is your chance to take part! issue, there is a formal way of pursuing causing you concern, and to advise you your complaint through the University’s on the complaints procedure. Please Equality and Diversity complaints procedure. contact Heidi Cooper-Hind, Head of The Arts University Bournemouth is Student Services: committed to a policy of equality and The complaints procedure is separate Email: [email protected] aims to provide a working, learning and from the academic appeals policy. It Telephone: 01202 363220 30 31

STUDENTS’ UNION GUIDE TO BOURNEMOUTH

WELCOME FROM AUBSU

Welcome to the Arts University Bourne- If you have any questions or suggestions Make sure to check out our website and mouth. As Students’ Union President please feel free to come and visit us. Our social media: (Oscar Woodruff) and Vice President door is always open. (Megan Hood), we are here to represent aubsu.co.uk your voices as students and provide the facebook.com/aubsu Oscar and Megan best possible experience for you, here twitter.com/aubsu AUBSU President and Vice President at AUB. instagram.com/aubsu/ 2015 / 2016 We have so much planned for this year and cannot wait for you to join us on numerous projects and fun activities. Most importantly, we want to hear about any new and exciting ideas you have. Find us in the brand new SU Office all day Monday to Friday, and we will try our very best to help you. 32

WHAT DOES AUBSU DO? like Amazon, Topshop / Topman, Asos, and many others. executive positions or how to become When you enrol at the Arts University involved in any other way then please Bournemouth you automatically AUB provides new first year students pop into the Students’ Union office. become a member of the Arts University with an NUS card free of charge. aubsu.co.uk/your-union/your-voice Bournemouth Students’ Union. The Students’ Union is here to provide Visit nus.org.uk/en/nus-extra to order Fresher’s Week advice and information for you and your card using your free AUB voucher is run democratically by students for Each year the Students’ Union holds code. students, adhering to the AUBSU a series of events spread over the first constitution. two weeks for new students (and old). BUMF Taking part in the wide range of events Representation BUMF is our very own art publica- that take place provides a great chance tion, with your work in it, available for to meet new people and settle into The main purpose of the Students’ everyone, for free. Copies are handed university life. These two weeks involve Union is to represent and support AUB out on campus once a term. There is also a whole range of activities, nights out, students - within the University, locally an online blog where students’ work is live performances and art events. and nationally. published regularly and everybody can submit their work. We can always use Fresher’s Week also includes the Support and Advice more editors, designers and people Fresher’s Fayre, which this year will take AUBSU operates an open door policy involved with BUMF, so if you would like place in the first couple of days on and we welcome any questions, queries to find out more come visit us in the campus. This is where local and national or comments regarding any aspect of SU office. businesses offer their services and your experience here at AUB. Even if we bumfmedia.co.uk products to students at discount prices are not able to help you directly, we will – a great chance to get lots of freebies! always do our very best to refer you to Who Runs AUBSU? This is also when you have the chance someone who can. to sign up for sports, clubs and societies, The Students’ Union is run by the aubsu.co.uk/advice which are a great way to explore your executive committee, which is made up interests and make new friends. of two full-time, paid sabbatical officers, Events, Clubs and Societies the President and Vice President, and Fresher’s Week will start in the week AUBSU runs a range of clubs and up to 26 part-time unpaid executive prior to Induction Week and tickets for societies, and organises social events committee officers which are positions the events will be available to purchase throughout the year. Clubs and societies open to run for annually. This year’s on-line at store.aub.ac.uk include football, rugby, badminton, President is Oscar Woodruff and the yoga, dance, life drawing, and many Vice President is Megan Hood. Three Please be sure to check that any tickets more. indispensable members of staff in the advertised on-line are genuine AUB aubsu.co.uk/clubsandsocs office also support us. tickets, with links from the AUB and AUBSU websites – get in touch with us NUS How Can I Get Involved? to check if you’re unsure. As our Union is one of the many affiliated Getting involved with AUBSU is a to National Union of Students (NUS), fantastic way of making the most of For more information please contact the you will be eligible for an NUS Extra card, your time at University, and can help Students’ Union office. which you can use to gain discounts boost your CV. If you would like to know Email: [email protected] on a wide range of goods and services more about how to stand for one of the Telephone: 01202 363345 33 34 35

Bournemouth has a variety of different neighbourhoods, so here’s a quick guide AUBSU Guide to Bournemouth to some of the most popular: If you’re new to Bournemouth, or even if you’ve lived locally for a while, Winton chances are you could still do with being The location of our BH9 halls and the reminded of how to make the most of most popular area for student housing, the Bournemouth area as a student. close to the University. Plenty of local pubs and supermarkets. Bournemouth has a wealth of things to offer in addition to the beach, so here Charminster are just a few things that you may want to know: Cosmopolitan area of Bournemouth, close to Winton, again popular with It boasts seven miles of award-winning student residents. This area hosts a golden coastline. large variety of international restau- rants, cafes and bars. With a population of over 183,000 it is large enough to have all the facilities of a big town but small enough that you Residential area near Winton, home of never feel lost. the Arts University Bournemouth. It is the first town in England to hold Lansdowne three flags – the international Blue Flag for its high quality beaches, the Purple Close to our BH1 halls of residence and Flag for its night-time entertainment the train station, offering a few banks, and safety, and the Green Flag for its bars and clubs. range of parks and green spaces. Kings Park Bournemouth, Poole and the surround- Home of AFC Bournemouth. ing Dorset area are great places to experience thrills and spills on the south coast. With surfing, fishing, cycling, quad-biking, or the more relaxing Quirky suburb of Bournemouth, Oceanarium on offer, it’s a great place good for discount shopping and the to live. O2 Academy. It also has numerous independent art and vintage shops as In the town gardens, you can take a well as highly recommended small cafes flight on the Bournemouth Eye tethered (e.g. Boscanova, or The Crooked Book). balloon, which on a clear day gives you views of the English Channel and Westbourne surrounding area for up to 35 kilometres. Quaint and quiet up-market area of Bournemouth, offering cafes and According to student rumour, Bourne- boutiques. mouth has more clubs per square mile than anywhere else in Europe. But don’t worry if clubs aren’t your thing, there are chilled bars with a great Area popular with those who love relaxed atmosphere, and many cafes charity, second-hand and antique and restaurants. shops, next to Boscombe. 36

Nightlife Bournemouth has a lively and eclectic nightlife; whatever you’re into, there’s no doubt you will find a venue to suit your taste! Here are just a few favourite student spots in Bournemouth – many offer weekly student nights with discounted entry and drinks promotions.

The Winchester Pub Located in the Triangle in , the building used to be an old bank but is now an intimate nightclub. Nowhere else in the town has such a diverse range of events. Anything from live music, to dance music, poetry nights, film screenings, and regular student led nights - this really is an exciting place to go for an alternative night out.

Cameo Cameo is great if you fancy a typical student night out. Expect cheese, House, Dance, R’n’B and even a sax player on the dance floor. Wednesday Student nights are the most popular, with International Student night on a Thursday.

60 Million Postcards Situated in the centre of town, “60 Mill” offers a laid back, retro vibe with plenty going on, from jumble sales to board games and free live music.

Buffalo An exciting bar based in the heart of Winton, with different themed nights, including open mic nights on Tuesdays, pool competitions, quizzes and films on the big screen. If you live in Winton, it will probably end up being your local, so it’s worth getting their ‘rock card’ for daily deals. If you want to stay out later than closing time you can always head to its sister bar ‘Anvil’ in town which is open until 5am.

The Triangle This is where Bournemouth’s gay scene is based, full of fun bars, quirky cafes and glitter. Does Your Mother Know? (DYMK) is just one of the bars offering regular nights of cabaret shows and tribute acts.

The Old Fire Station As well as regular student nights The Old Fire Station is the place to go for a big night out. We Are Your Friends and The Block Party see some of the best line ups in Bournemouth.

Orange Rooms Situated next door to The Old Fire Station, Orange Rooms hosts your typical R&B, house and dance student nights. The Bunker within Orange Rooms often hosts some of the best intimate house nights in Bournemouth, definitely not one to miss!

Chaplin’s Bar This independent bar and music venue has an award winning beer garden, which is perfect for a sunny afternoon or a pint after an exhibition launch in Boscombe.

Tower Park Tower Park is located just three miles from the centre of Poole and five miles from Bournemouth with free parking for all visitors. The complex includes Bowlplex 24 lane bowling, 10 screen Empire Cinemas, Gala Bingo, LA Fitness and a plaza of restaurants – Pizza Hut, Flame Oriental, Nandos, KFC, TGI Fridays, Chiquitos and Burger King. Splashdown flume park, with a total of 12 rides and slides, is a great place to have fun – a must visit if you have a free afternoon in the summer months. 37 38

Beaches The beaches surrounding Bournemouth are some of the best in the UK, being perfect for surfing, swimming, sunbathing and summer evening BBQs. On any sunny day you will find Bournemouth beach packed with other students, locals and tourists. If you fancy a bit of peace and quiet you’ll find more secluded stretches of sand just 10 minutes down the promenade. Outside the main holiday season it is possible to cycle along the entire promenade.

Bournemouth Beach Bournemouth has consistently won awards for the quality, safety and cleanliness of its seven golden miles of beach. Every section of Bournemouth’s beach offers a different experience, so whether you want to enjoy a range of water sports, enjoy plenty of attractions at the pier or simply relax with a good book, there’s a spot for you.

Boscombe Beach Boscombe Beach has recently become an activities beach, with volleyball pitches, a surf school and even musical instruments to play. With its restaurants along the promenade it’s also a great place to enjoy a meal with a sea view.

Sandbanks Situated between Bournemouth and Poole, Sandbanks is one of the best beaches on the south coast of England, with miles of fine golden sand and some of the most expensive houses in the country. 39 40

Events Bournemouth has lots of regular events during the year. Check the AUB Students’ Union website and facebook for more information on up and coming student-led events: aubsu.co.uk Leisure and Fitness facebook.com/aubsu Biking around Bournemouth is a real highlight; there are some great cycle Some popular local events include: routes as well as a velodrome just five minutes from campus. Arts by the Sea Festival This multi art form festival brings Pavilion Dance has over 40 dance some of the most contemporary and classes each week, day and evening, experimental art to Bournemouth at the for all ages and abilities, offering styles end of September through to the start ranging from 1940s Social Dance to of October. With nationally and interna- Salsafit, and from Irish Dance to Ballet tionally renowned artists exhibiting in and everything in between. Located in Cinemas ‘pop up’ locations around Bournemouth central Bournemouth. you do not want to miss this. If you fancy catching a film, there’s no Website: paviliondance.org.uk shortage of cinemas in Bournemouth, Bournemouth Air Festival Poole and the surrounding areas. AUB students can make use of the Whether you’re raring to check out the sports and leisure facilities on the Held in August, the Bournemouth Air latest release or looking for something a neighbouring Bournemouth University Festival offers an awesome air display, little less mainstream, there’s sure to be campus. Facilities include a fitness suite, attractions and fantastic evening en- a nearby venue showing the very thing four-court sports hall, dance studio, tertainment. The Air Festival is arguably you’re after. and climbing wall. the biggest and best free aviation event Website: in the UK and attracts spectacular Odeon Cinema microsites.bournemouth.ac.uk/sportbu performances from the likes of the Westover Road, Bournemouth. Red Arrows. Website: odeon.co.uk Bournemouth and Poole Borough Councils offer a range of discounts for Fireworks and Illuminations ABC Cinema full-time FE & HE students. Students will Each summer there are fantastic free Westover Road, Bournemouth need an NUS card as proof of student firework displays every Friday night status. at Bournemouth pier. Bournemouth Lighthouse Arts Centre Websites: bournemouth.gov.uk or gardens hold the 100-year old tradition boroughofpoole.com If you’re into Arts House cinema, the of the illuminations, where you can join Lighthouse in Poole is the place for in lighting the thousands of candles There are also plenty of other gyms you. At the Lighthouse you will find an that decorate the lower gardens. around the Bournemouth area, so if overwhelming amount of national and you’re further out from town or fancy regional activity – in cinema, theatre, Summer Ball / Somerley Tea Party a swim, check out places like the dance, music, film and exhibitions. It is Stokewood Leisure Centre (in Winton) These day festivals are the perfect way the largest regional arts centre outside with its great pool. to celebrate the end of the year and the London. start of summer. With a range of line 21 Kingland Road, Poole. If you’re a footballer, don’t miss out ups and fancy dress themes you can Website: lighthousepoole.co.uk on the 5 a-side Student League at guarantee a great send off. Pelhams Park Leisure Centre – fully Lavish Life enclosed pitches with rebound boards Bournemouth International Centre (BIC) Hidden underneath this café in for fast-paced action on a new-gener- and O2 Academy (Boscombe) Westbourne Arcade is the smallest ation playing surface. Leagues to suit all To see the best in live music, concerts, cinema in the UK, where you can catch standards so get a team together and stand up comics, shows or exhibitions old classics and re-runs. enjoy a kick-around. Alternatively join stay up to date with the acts performing 14 Westbourne Arcade, Bournemouth. the AUBSU football team for a more at The BIC and O2 Academy. Telephone: 01202 769092 competitive team experience. 41 42 43

and material over the course of a full Eating Out year, especially in the run up to Summer Bournemouth and the surrounding Show time. There is a small shop on the Art Galleries areas have a vast array of restaurants AUB campus and the AUB Students’ Whether you’re on an art, design, media and eateries – Bournemouth’s Old Union holds specialist art sales every or performance course, it’s always Christchurch Road is the main road full week with great cheap prices and a wide useful to keep up to speed on the local of cafes and restaurants to suit all tastes supply of materials. Check our facebook art scene, as well as what’s happening and budgets, from pizza to Thai food. and website pages for a full list of dates. nationally. Right on campus we have ‘The Gallery’ which exhibits established There are also a huge number of Whether you’re looking for materials artists’ work with regular artist and takeaway and delivery outlets, and or for inspiration, the local art shops in curator talks you can go along to. The no doubt takeaway menus will be Bournemouth, Poole and the surround- most recent development in the local art flooding through your door before ing area can also provide whatever scene is the opening of ‘Factory Studios’ too long. Charminster is brilliant for you’re after. In addition to a range of where you can find a community of worldly eateries such as Moroccan and supplies, many of these shops and local artists, with studio spaces available Lebanese, and also has a new vegan centres also offer you valuable advice to rent. There are always interesting café (Sweet Greens). from experienced professionals. Many exhibition launches and events here, are fonts of knowledge when it comes even the arrival of some new chickens Supermarkets and Launderettes to arts, design and media and they’ll be in the courtyard! There has also been a able to point you in the right direction Unfortunately, the chores won’t take recent surge in ‘pop up’ galleries in the if you’re after particular books, tools care of themselves, and the corner shop area so keep an eye out. or information. may be convenient, but it’s an expensive way to shop. Head to Wimborne One of the main things we are trying Artcetera (Boscombe) Road (Winton) and Charminster Road to do at AUBSU is sustain a permanent Telephone: 01202 423408 (Charminster) for the nearest supermar- gallery space to be able to offer that Website: kets and specialist Asian and oriental space to all students to exhibit work on a artceterabournemouth.co.uk food stores. regular basis. We will continue to source a space and update you all as soon as The Artists’ Centre (New Milton) You can also order your shopping on-line we find somewhere suitable. If anyone Telephone: 07743 635455 for delivery direct to your door – shop has any suggestions or would like to get around to see which is the cheapest, involved, get in touch! Bookends (Christchurch) it can vary a lot depending on what Telephone: 01202 479059 you’re buying. Here are a few galleries you should Website: bookendsonline.co.uk definitely make sure you get down to: There are launderettes located in Daler-Rowney Ltd (Wareham) Wimborne Road, Winton, Charminster Factory Studios (Boscombe) Telephone: 01929 556621 Road, Charminster, and on Wallisdown Telephone: 0788 6782310 Website: daler-rowney.com Road. Going with a couple of friends will Website: make it seem less of a chore, or (if you’re factorystudiosbournemouth.com Flux (Bournemouth) feeling flash) you can ask for a service Telephone: 01202 303 952 wash (someone else does it for you for The Old School House (Boscombe) Website: fluxframing.co.uk a charge). Telephone: 01202 302659 Website: by-the-sea.co Hobbycraft (Ferndown) Art Supplies and Art Shops Telephone: 01202 582444 Russell-Cotes Art Gallery / Museum Art, design, media and performance Website: (Bournemouth) courses can be expensive in terms of hobbycraft.co.uk/bournemouth Telephone: 01202 451800 equipment. Depending on the type of Website: course you’re on, you could require quite Studio Art Shop (Poole) russell-cotes.bournemouth.gov.uk a bit of photographic film, card, paper Telephone: 01202 686662 44

Being streetwise Your learning curve as a student is about your personal progress, as well as your creative development. In other words, your student experience won’t and shouldn’t just teach you about your subject; it should educate you in other areas such as finance, friendship and fending for yourself.

The most effective way of staying safe as a student is to be aware and alert to the possible risks. The following hints can help: -- When going out at night, stay with friends and if you leave before or after the group, ensure you have at least one other person with you. -- Don’t walk home after late night pubbing or clubbing. Always set money aside for a taxi home. -- Carry your bag close to you and keep your house keys in your pocket. If someone attempts to grab your bag, don’t struggle, let it go – your safety is more important than your possessions. -- Don’t forget to lock doors and windows at home, and put your laptop and any valuables away to deter thieves.

Drink Spiking Although these incidents are rare, they do happen and involve the adding of harmful substances to your drink without you realising. Because the substances used are often colourless and odourless, they are difficult to detect and therefore it’s best to beon your guard.

Common sense measures include: -- Hold your drink in your hand. If you need to put it on a table, get your friends to keep an eye on it. -- Don’t accept drinks from strangers. -- If you can, choose to drink out of a bottle as opposed to a pint glass. -- Look out for your friends and plan how to return home safely. -- If you suspect that your drink has been spiked, call for an ambulance on 999.

Useful Contacts Police / ambulance / fire brigade – Emergency only: 999 Police – Universities Safer Neighbourhood Team: 01202 222222 NHS Advice: 111 Dorset Rape Crisis Helpline: 01202 308855 Frank (free 24 hour confidential drugs helpline): 0300 1236600 Shelter (housing advice helpline): 0344 5151400 Citizens Advice Bureau (24 hour): 03444 111444

See You Soon We from AUBSU hope this guide helps you settle in at AUB. Again, if you need any advice or if you run into any trouble, our door is always open. We would also really appreciate any comments or feedback you have with regard to this guide and its content.

We look forward to meeting you!