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1 Precautionary Measures to Reduce the Spread of Covid

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1 Precautionary Measures to Reduce the Spread of Covid PRECAUTIONARY MEASURES TO REDUCE THE SPREAD OF COVID‐19 BY AIR TRANSPORT A OVERVIEW 1 Safe Distancing Measures 1.1 Safe distancing measures have been implemented, in accordance to the overall national public health policies. These safe distancing measures are applicable at workplaces and include: a) Limit gathering of people in close proximity over a prolonged duration to 10 persons or less; b) Ensure that there is physical distancing of at least 1 m in settings where the interactions are non‐transient. 1.2 With effect from 7 April to 1 June 2020, an elevated set of safe distancing measures were introduced to reduce movements and interactions in public and private places in order to further curb the spread of COVID‐19. Under the measures, except for companies providing essential services, all other workplace premises are to be closed. For companies whose workplace premises are required to be closed, arrangements have to be made to allow their employees to perform their work by telecommuting from home. 1.3 Specific to the aviation domain, air traffic control, airport operations, air transport services, runway enhancement and maintenance have been deemed as essential services and will be allowed to continue to operate. While these organisations are allowed to continue with their operations, this is to be done with a minimal number of employees deployed. The standard set of safe distancing measures, as spelled out in Para 1.1, are also to be implemented at these workplace premises. B MEASURES FOR AIRPORTS 2 Temperature screening and symptom checks 1 2.1 Temperature screening and visual checks of COVID‐19 symptoms are conducted for the following groups: a) All arriving and departing passengers and aircrew; and b) Airport staff and visitors entering into airport’s transit areas and airside. 2.2 For arriving passengers and aircrew who are found to be febrile, they will be referred to a health screening station for further investigation. Response protocols, as determined by the Singapore Ministry of Health (MOH), will be activated if the passenger is suspected to have contracted COVID‐19. 2.3 For departing passengers and aircrew who are found to be febrile, they will not be allowed to enter into the airport’s transit area. Instead, these passengers will be asked to go to the nearest clinic at the airport to be assessed by the doctor on whether he/she is fit to fly. 2.4 Airport staff who are found to be febrile will also not be allowed access into the airport’s transit area. Staff found to be febrile will be referred to the clinic for a medical assessment. 3 Hygiene and sanitation 3.1 The airport operator has deployed more hand sanitisers. Most of these have motion sensors to reduce the need for contact. 3.2 The frequency of cleaning and disinfecting high‐contact areas has been increased. a) Enhanced frequency (at least doubled) of cleaning in all terminals and common public areas; b) Use of disinfectants instead of just general‐purpose cleaning solutions for cleaning; c) Additional cleaning and disinfecting of frequently used areas and surfaces, including door knobs and handles, touchscreens, 2 handrails (e.g. on travellators and escalators), counter tops, railings at taxi and bus queues, lift buttons, water coolers and play areas up to four times a day; d) Tables at food and beverage outlets are cleaned and disinfected each time they are cleared; and e) Increase in frequency of toilet cleaning, emptying of bins, and wiping of sinks and counter tops across the airport. 3.3 Added protective disinfectant coating (quaternary ammonium chloride) are sprayed on touchscreen panels and other frequently‐touched surfaces around the airport. This includes automated check‐in kiosks, automated bag‐drop machines, immigration counters, lift buttons, escalator and travellator handrails, information counters, and trolley handles. 3.4 Ozone‐infused water is used to disinfect toilet floors, toilet bowls and urinals in high‐usage toilets. [Note: Ozone‐infused water is a strong cleaner and disinfectant in destroying viruses and bacteria than most common liquid disinfectant chemical such as chlorine.] 3.5 There is increased frequency of disinfection of floors and cleaning of carpets. Automated cleaning machines with disinfectant are used to scrub hard floors. Carpets are swept daily and vacuumed with disinfectant at least three times a week, supplemented by daily area vacuuming of high‐traffic areas. 4 Safe Distancing Measures at Airports 4.1 In line with the national‐level safe distancing requirements, specific measures have been implemented at our airports: a) Clear physical spacing of at least 1m apart has been implemented at the airports. Specifically, seats are either labelled or removed to ensure that airport users are seated apart; 3 b) All eateries at the airports can only provide takeaways and not offer any dine‐in options. This is with exception to selected food outlets, where dine‐in option is only made available to airport workers. The airport workers must show their airport passes, register their details, checked for temperature before being allowed into the eating area. The seating arrangements at such eateries must adhere to the physical spacing requirement; c) All events at the airports, which entail close and prolonged contact amongst participants, are either deferred or cancelled. C MEASURES FOR AIRCRAFT OPERATORS AND CREW 5 Pre‐Boarding Health Assessment for Passengers 5.1 All aircraft operators operating flights to Singapore are required to conduct a pre‐boarding health assessment of each passenger on such flights. This includes temperature screening and asking the passenger the following questions: a) Are you diagnosed or suspected to have pneumonia or COVID‐19 infection? b) Do you have any of the following symptoms: fever, cough, runny nose, sore throat or shortness of breath? c) Did you have contact with any person infected with COVID‐19 in the last 14 days? 5.2 For flights to Singapore, all aircraft operators are not allowed to board passengers who: a) Have a fever (i.e. temperature of 37.5 degree Celsius or higher); b) Answered “YES” to any of the above questions; or c) Display those symptoms indicated in 4.1(b). 6 Aircraft Cleaning and Cabin Environment 6.1 All aircraft operated by Singapore carriers are thoroughly cleaned when on the ground. Surfaces including windows, tray tables, handsets, and in‐ 4 flight entertainment screens, as well as common areas such as lavatories and galleys, are wiped with a strong disinfectant. Headsets, headrest covers, pillow covers, bedsheets, and blankets are also changed after every flight sector. 6.2 Aircraft which arrive from affected destinations, as well as those carrying suspected or confirmed COVID‐19 cases undergo a more rigorous deep cleaning procedure that is five times longer than the regular process. As part of this enhanced process, aircraft cabins are also fogged with a disinfectant as an additional precautionary measure. 6.3 All aircraft are equipped with High Efficiency Particulate Air (HEPA) filters, which are effective at filtering more than 99.99% of airborne microbes and have a similar performance to those used in hospital operating rooms. 6.4 Cabin air circulation is also continuous, and the frequency of refreshing air is increased to every 2‐3 minutes (or 20‐30 times hourly). 7 Adjustments to Inflight Services 7.1 As a precautionary measure, temporary adjustments have been made to inflight services of Singapore carriers for flights to affected destinations. These include, but are not limited to, catering out of Singapore for all flight sectors, removal of seatback literature for selected cabins, and temporary suspension of inflight sales as well as hot towel service. Passengers may access e‐services to download magazines or newspapers before boarding their flight. 8 Maintaining the Wellbeing of Cabin Crew and Pilots Crew of Singapore Carriers 8.1 Cabin crew and pilots are required to see a doctor immediately if they feel unwell and should not report for work. They are also required to check their temperature prior to all flights and not operate if they are unwell. 5 8.2 To minimise the risks for passengers and fellow colleagues, cabin crew are issued with masks and gloves to wear on board. Crew are also assigned a dedicated aircraft lavatory. 8.3 Singapore carriers are avoiding layovers for crew on flights and are operating flights as turnaround services as much as possible. With that, Singapore carriers are arranging for double‐crew if necessary. During the period of turnaround, all air crew are to remain onboard the aircraft unless performing aircraft exterior checks. 8.4 When night stops must be made, enhanced precautionary measures are taken for crew to minimise contact with other persons, including self‐ isolating at the airport hotel. Crew of Foreign Carriers 8.5 In general, aircrew are not permitted to transit in Singapore. Exemptions, subject to prior approval from the Civil Aviation Authority of Singapore (CAAS), may be permitted if a layover in Singapore is required due to flight time limitations. In such situation, aircrew are allowed to stay at the airport hotel. They will need to be escorted from the aircraft to the airport hotel upon arrival in Singapore, and from the airport hotel to the aircraft when departing Singapore. 8.6 Aircrew are required to self‐isolate at the airport hotel for their layout in Singapore until their next departure flight out of Singapore. Safe distancing requirements apply to them and they are required to put on masks when proceeding to the airport hotel upon arrival or the aircraft at departure. Should there be a need to extend their stay in Singapore, CAAS’ approval is required. 8.7 Aircrew serving their self‐isolation at the airport hotel must ensure the following requirements are complied with: a) Remaining in the hotel room at all times and dine‐in room; b) Not leaving the hotel room except to seek medical attention; c) Not using the common facilities in the hotel d) Taking and recording their temperature twice daily.
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