VOLUME 8 ISSUE 10 NOVEMBER 2017

Confidence for the road ahead.

Honda’s dealer hunt

onda New Zealand is on the hunt for new Auckland Hdealers – and since fran- chises for legacy brands such as this are rare, the move is likely to gain attention. Over the last couple of years, An artist’s impression of Ports of Auckland’s proposed new car-handling building. there has been a change in the look and feel of leading Honda models such as the Civic and CR-V. Gone are relatively conservative Industry backs designs in favour of fins, wings and sporty looks. Turbochargers have been introduced to both efficiency and performance, and the legend- port’s master plan ary Type R badge has returned. The changes aren’t restricted to the model range – there have also lans to revamp the Ports of Auck- rey car-handling facility. been significant moves behind the land over the next 30 years while A resource consent application for scenes. Pthe search for a new site begins the facility is set to be filed next year The New Zealand distributor has have met a positive response from with the intention to build within five left its Manukau home, shifting into industry leaders. years. a landmark Newmarket dealership The port’s draft 30-year master plan The facility would remove incoming which is undergoing expansion and includes a proposal to build a five-sto- Continued on page 4 renewal. The marketing, sales, and finan- cial services operations were the INSIDE first to move as a successful test. MIA and VIA join forces 3 Parts are now handled out of a new Manheim’s new HQ 7 facility at Highbrook, Auckland. The battle for airspace 10 What remains is the brand’s Colonial face shareholders 14 7 10 Continued on page 21

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AutoTalk Magazine and autotalk.co.nz are published by Auto Media Group One industry 8/152 Quay Street, Limited. P.O. Box 10 50 10, Auckland City, 1030. Ph. 09 309 2444. GROUP EDITOR voice gets traction AUTO TRADE TITLES Scott Morgan 021 240 2402 peaking with one [email protected] voice about chal- “The two groups have a long lenges facing the im- S history of informal collaboration MANAGING EDITOR port sector is the key to a so signing a Memorandum of Richard Edwards new partnership between 021 556 655 the Motor Industry Asso- Understanding to formalise the [email protected] ciation (MIA) and Imported relationship made sense.” Motor Vehicle Industry Association (VIA). David Crawford ASSISTANT EDITOR Geoff Dobson MIA chief executive Da- 021 881 823 vid Crawford says the two position to ACC on what we separately. “ [email protected] groups have a long history wanted to see happen. Vinsen says both organi- of informal collaboration so “This joined-up industry sations have matured to the signing a Memorandum of view meant we obtained a point where they can speak BUSINESS MANAGER Understanding to formalise much better system than with one voice in certain Dale Stevenson 021 446 214 the relationship made sense. we would have otherwise issues. [email protected] “Over time, the number reached. “While we may have been of issues that affect both as- “Vehicle risk-rating is still seen to be ‘at loggerheads’ ACTING sociations has grown and as not perfect but it had all the in the past, VIA and the MIA GENERAL MANAGER we look forward we recog- hallmarks of being a total have collaborated behind Deborah Baxter 027 530 5016 nise that there are more is- farce were it not for indus- the scenes on shared issues [email protected] sues coming at us where we try’s ability to work together for more than a decade. will need to do the same.” on it.” “It’s fair to say that some Both organisations see The MIA and VIA have felt the need to be a ADVERTISING ASSISTANT plenty of benefit in the com- are now work- bit ‘guarded’ around the Fran Da Silva bined approach, including ing on improving MIA-VIA relationship or 021 933 279 the Government only having the recall system to be seen to take sides [email protected] to deal with one voice on for new and used – this will no longer be most issues, and pooling vehicles, which the case. PUBLISHER/CHAIR resources for research and needs a unified “We have accepted Vern Whitehead preparing submissions. industry ap- that it’s better to work 021 831 153 David Vinsen Crawford says ACC’s proach, VIA chief together and speak [email protected] consultation on vehicle risk- executive David Vinsen says. with one voice on issues rating is a good example of “It has been difficult to of common interest. Our Auto Media Group Limited makes the groups working together. develop an end-to-end stakeholders in government, every endeavour to ensure information contained in this publication is accurate, “We approached the AA process for the management and throughout the industry, however we are not liable for any losses and Motor Trade Association of safety recalls when the NZ agree that this consistency or issues resulting from its use. (MTA) and then the VIA so Transport Agency has to deal helps to ensure decisions Annual subscription: $84 + gst ($96.60) we could collectively take a with both VIA and the MIA Continued on page 37 Printed by: Alpine Printers. INDUSTRY SUPPORTERS RECOGNISED BY

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AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 3 NEWSTALK

Industry backs port’s master plan

Continued from page 1 “Setting up a new port, vehicles from public view putting in place the re- and include space for a pub- quired road and rail infra- lic carpark on top and room structure and starting to for a hotel next door. decommission the existing Other plans, which are port would be really dif- subject to resource con- ficult and really expensive sent approval, include the – so we wouldn’t expect removal of Marsden Wharf any big changes for some and part of a wharf known as time yet.” B1. That would create nearly From left Frank Willett, Gibson says the plan tries David Vinsen, Phil Goff, a kilometre of new general Tony Gibson and Barney to balance Auckland’s eco- cargo berth space. Irvine. nomic, social and environ- Autohub acting chief mental needs. executive Frank Willett says “Our plan provides the port has put forward transparency and certainty some excellent ideas. about what we need to do “It’s good to see Ports of to continue delivering for Auckland is continuing to Aucklanders. take a logical and sensible “It creates space for view for the port’s future will take a considerable solution to continue sup- freight and gives Auckland and not be swayed by the amount of money and time porting Auckland’s growth Council the time it needs to continuing political hype and and I think the plan an- and needs while a relocation make a sound decision on emotive promises by unin- nounced by [Ports of Auck- plan is formed.” where, when and how to formed politicians. land] chief executive Tony VIA chief executive David move the port. “Yes, relocating the port Gibson provides an excellent Vinsen says the port’s plan “Auckland’s population is makes sense. growing and Ports of Auck- “Ports of Auckland is land needs to adapt to keep stepping forward in trying pace. to meet the requirements of “Our master plan outlines all the different stakeholders all the projects that we will while maintaining an opera- need to undertake until such tional focus. time as the port is relocated.” “It’s a very reasonable Building a new wharf solution for the next 30 running east-west along the years to operate effectively north end of Bledisloe Termi- and efficiently in its existing nal is in line with the recom- footprint. mendations of Auckland “Auckland exists because Council’s Port Future Study, there’s a port. They’re trying Gibson says. to move with the times us- “It will be a piled structure ing modern technology.” in line with our commitment From an industry point of to no further reclamation but view, Vinsen says the port it will reach an extra 13 me- has very efficient systems for tres north into the harbour. moving vehicles off the ships. This 13 metres is essential Automobile Association to the success of the other infrastructure spokesman wharf projects.” Barney Irvine says moving or Auckland mayor Phil down-scaling the port would Goff, who campaigned on have a major impact on moving the port during his Auckland’s traffic network so election campaign last year, it’s an issue the organisation has some reservations about is following closely. the draft plan. “We think it makes good “There are… areas where sense to look into new ap- I’m far more conservative proaches but we see the than they are on including whole thing as a ‘slow burn’. the extension of any wharf.

4 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz NEWSTALK

Getting your head around AI

I – what is it and how computer generated mod- “I think we might see Driverless forklift tech- does it affect my busi- els,” Miller says. some hybrid solutions in nology was developed in Aness? Such a model can act terms of platooning (a lead- New Zealand and is used in Those are two questions rather like a flight simula- ing vehicle directing follow- factories here. Callaghan Innovation’s Jona- tor, helping sort issues and ing ones or ‘slaves’).” “There’s a lot of talent than Miller is often asked. details before a vehicle is Truck drivers, for instance, in New Zealand working It’s his job to explain artifi- actually produced. might still be needed in on this sort of thing,” Miller cial intelligence (AI) and how AR is already being used autonomous (and probably says. it all works. in motorcycle helmets. A electric) trucks to handle Jobs will change but His expertise heads-up display and the trickier side of getting Miller believes that with is at the interface an app combine to vehicles from their base to autonomous vehicles and between busi- provide the rider with the highway and later to their robotics, humans will still be ness and science a visual display in destinations. needed to do the thinking. and technology. the helmet showing But self-driving ap- “AI provides the tools to Although speed, navigational plications would probably make jobs easier and lets us Miller’s official information and work best on the highways, concentrate on the prob- title is national distance without the leaving the driver free to do lem-solving.” tech network rider taking their eyes other company related work People will need training manager, his Jonathan Miller off the road. through on-board commu- and upskilling to perform role is really as a It’s billed as a smart nication systems. new roles, especially as AI champion for several digital and safer way to ride. Miller says the intelligent will create new employment technologies, including Miller believes AI, espe- transport infrastructure here directions. “demystifying” AI. cially autonomous vehicles, is well advanced, along with New Zealand has the “My job is to explain the will have “a huge impact” on related autonomous devel- skills and technology, along technology and excite cus- society. opments, and cites as an with a good regulatory tomers to try it. It’s demys- “It will change the way we example HMI Technologies’ environment, to foster new tifying the experience for live and work.” work in this field (see EVtalk developments, Miller says. them.” New services, some September magazine, P3 & “The future looks really Artificial intelligence is already being introduced, 22). exciting.” about computer systems enable people to no longer with human-like intelligence. own a vehicle but to ride- The field is already having share or car-share with oth- a big impact on the automo- ers in their area and prob- Adapting to the future tive industry. One aspect, au- ably do their work while tonomous systems, applies travelling. allaghan Innova- relevant.” to self-drive vehicles and “Many new services will tions is a govern- Businesses that succeed drones. give people more work and Cment agency that will be those prepared to Most new or near new leisure time, making roads helps people adapt to and disrupt themselves, Crone vehicles already have some safer,” Miller says. embrace new technology. says. form of autonomy, even if And high autonomy might Named after physicist Sir “This is happening in it’s just cruise control. not be far off, he says. Paul Callaghan, it provides industries all the time. Other forms of AI can “Leading auto manufac- customers with advice, Uber is working on self- involve machine learning, turers are saying level four or expertise and access to piloting cars and drones pattern recognition, robot- five autonomy may be ready funding to achieve that. to ensure it’s near the ics, language processing around 2020 to 2025. Chief executive Vic front of the queue when and more. “If that’s the case, the first Crone, a former Auck- autonomous ride-sharing Miller’s interests in the big improvement will be land mayoral candidate, is takes over.” tech field include virtual and around urban mobility.” warning business opera- Each year Callaghan augmented reality (VR and Miller says business mod- tors they need to adapt. Innovations makes about AR). Those are being used els will also change. “In the next decade $140 million available now in training automo- “A survey of auto execu- about half our jobs will through grants in co-fund- tive students. An example is tives found about 59% think disappear. We can either ing situations to help with welding where a mask and that by 2025 more than half replace them with higher- a wide variety of projects. wand simulate the task with- of car owners will no longer value technology enabled Visit www.callaghanin- out anything being scorched. want to own one.” jobs or stand by and watch novation.govt.nz for more “Ford is using VR in its That signals big changes, our economy become ir- information. prototypes, building 3D Miller says.

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 5 NEWSTALK End of the road for Moyes

egendary Auckland new ve- Holden dealership,” managing director a decision managing director Kristian hicle dealership Moyes has lost its John Moyes says. Aquilina describes as “difficult.” LHolden franchise after 38 years and “We are constantly evaluating our “While Moyes Holden, the Moyes plans to close its retail operations before core business and our directors have de- family and their staff have made a valu- Christmas. cided to explore other business interests able contribution to the Holden brand “We are extremely proud that our and opportunities going forward.” for 38 years, it was difficult to see a company has performed strongly Holden New Zealand chose not to long-term sustainable role for a full- throughout its 30-year history as a renew Moyes’ dealership agreement, scale Holden dealership in the current location as part of our future plan for Auckland,” he says. “Despite this difficult decision, Holden would like to thank the Moyes family and team for their

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6 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz NEWSTALK

Manheim move a big success

anheim Auctions’ new national headquarters is less than 500 Mmetres from its previous site. But the more modern facilities are making all the difference for dealers, distributors and the public. The Roscommon Rd site in Wiri, Auckland is home to Manheim’s cars, light commercial and trucks, and machinery businesses, with salvage moving in next year. It complements the company’s sites in Wellington and Christchurch. “We’ve had to do quite a bit of refurbishment,” Manheim New Zealand general man- ager Andrew Sherliker says. “The road frontage gives us undercover storage for cars undercover, he says. “Like anything else you’re still going about 300 cars. The business The new site also gives Manheim to need them occasionally, like after has grown significantly room to grow. the rental season, but you’re not going in the last three years “That’s probably the most to need that land for just three months and we want to important thing. The last of the year.” keep that going.” site was pretty landlocked. The new facility, which hosts auc- The previous “When you do take tions on Tuesdays, Wednesdays and premises behind Andrew Sherliker on additional business, Thursdays, has had great feedback from Nissan New Zea- it’s not such a hardship. customers. land’s headquarters, just metres away Previously we regularly used off-site “They like the facility because they from the new site, had room only for 20 storage facilities. Continued on page 8

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 7 NEWSTALK

Manheim move a big success

Continued from page 7 the Manukau Harbour.” off from the public auctions. can view cars undercover. It makes a Sherliker says dealers and distributors It hosts auctions featuring Holden whole lot of difference. are particularly happy with their dedi- and Mazda’s ex-sponsorship and “There’s no more wind blowing off cated auction room, which is separated company vehicles, plus former Mazda rentals. And the location is perfect for pulling in customers for public auctions, with much of the stock coming from repossessed vehi- cles. “If you want to have a decent public presence, this site is great because it’s busy at peak times in the mornings and evenings.” But Sherliker says fewer people are turning up to auctions in person these days and more than 70% of Manheim’s transactions are done online. “All the information is there – you can see all the photos during the live auction and interact with TO the auctioneer if there’s something UK NZ you’re not sure about,” he says. AS EASY AS “We can provide quality infor- “If you want to have a decent public presence, 1-2-3 this site is great because Need to get your vehicle shipped to New Zealand from the UK? it’s busy at peak times That’s no problem at all with McCullough at your side with our easy in the mornings and 1-2-3 step, streamlined shipping process. You tell us what you evenings.” want. We’ll have it picked up, packed, shipped (handling all relevant documentation) and delivered to your door. Fast and efficient mation, giving the buyer confi- dence. The days of driving cars through a physical auction have been and gone. // Full shipping and logistics packages “The online auctions help in a available including: country like New Zealand when - 20% VAT refunds available we’re spread out across a fair old - UK internal logistics chunk of land.” - Total ocean freight Twenty-six partner sites use - Full NZ clearance & delivery - Marine insurance cover Manheim’s software to upload // Access to sourcing agents & suppliers the vehicles for auction, Sherliker says. // Foreign currency and transaction facilitation services available Talk to us today “They tend to be transport and // Advise on NZTA approval & compliance recovery specialists who sell vehi- MATT MCCULLOUGH cles from their locations. // Proven systems to ensure quality & service [email protected] “It works especially well for // Experienced in the UK market +64 9 303 0075 | +64 274 400 734 insurers.”

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Disruption The battle for airspace

he Japanese new vehicle fleet’s uptake Tof Intelligent Trans- port Systems using the 760 megahertz frequency is causing headaches for New Zealand importers. That’s because the frequency, which allows ve- hicles to communicate with each other, is already used in New Zealand by mobile phone providers and it’s il- legal to transmit radio signals on it. It could potentially cause chaos if the two technolo- gies were to clash trying to use the same frequency. However, efforts from or- ganisations like VIA and the Ministry of Transport have brought the issue to the at- tention of policy makers and manufacturers alike. VIA policy analyst Kit Wilkerson says no one was 5.9MHz available. Whether coming into the market next vehicle technology. aware of the problem initially we remove one chip and put year, Wilkerson says. It provides access to but now New Zealand is at the other one in, we’ll have “Unfortunately our advice national policy leaders and the forefront of discussions to see. from last year is still the OEM representatives which, on how to sort it out. “The other favour- most current. Some mod- looking back, would have “The discussion is able news is some of els are still going to have it been helpful when address- taking place prior to the manufacturers are available in 2018. ing the 760MHz issue. the manufacture of looking at building “If someone does make “Had we been part of the vehicle, rather dual-band devices the business decision to these discussions five or ten than fighting the New that switch frequen- import one, they need to years ago we could have Zealand Government to cies based on geo- make sure that technology is seen this 760MHz issue allow us to import graphic location and disabled or removed.” coming,” Wilkerson says. the vehicles.” the vehicle.” “We could have negoti- The discussions Wilkerson says Wilkerson at the forefront ated with Japan to block off Kit Wilkerson have prompted VIA is working Kit Wilkerson’s mem- that part of the spectrum. some potential solutions with Spark to import one of bership of an International “The telecommunications from the companies in- the vehicles for testing. Standards Organisation tech- companies still would have volved, Wilkerson says. “They can import one. nical committee could help been able to buy chunks. “Some of the chip makers They are the licence holder avoid potential problems Then New Zealand consum- are looking at either dual for the frequencies. We can caused by new technology. ers would have been able solutions or equal but dif- experiment with deactivat- The committee, which is to take advantage of this ferent solutions. ing it and see what the actual investigating different types technology being developed “Some cars for the impact will be.” of dynamic mapping, is at in Japan.” Japanese market with a But there could still be the forefront of advances in Now the industry has the 760MHz chip will also have issues with 760 MHz vehicles autonomous and connected Continued on page 12

10 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz NEWSTALK

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 11 NEWSTALK

Disruption

an interesting place. departure warnings. The battle for airspace “The Japanese auto It is available in only a agenda has links to 760MHz small number of models but Continued from page 10 Japan. It’s the country that while other manufacturers one is the high-volume Prius. opportunity to be at the cut- has the most advanced plan. use 5.9MHz. Safety Sense is also be- ting edge of discussions, he “There’s push-back from “We don’t quite know coming more widespread. says. the Europeans resisting where that’s going.” Toyota Japan confirmed “We’re looking forward to change, representing the Despite all the posi- last month all Vitz would be being more proactive in the European OEMs tioning, creating fitted with Safety Sense from future.” who may not critical mass will be this year. Being part of the ISO want to adopt necessary before As of October 2016, committee does mean plenty the Japanese the technology is around 50,000 vehicles car- of international travel for plans.” usable, he says. ried the ITS Connect system. Wilkerson, who recently at- Positioning “You can’t rely on Toyota NZ spokesperson tended a meeting in Texas. New Zealand as it to tell you a car is Morgan Dilks says the brand But it’s important to be a neutral broker coming around the has been working with the there in person, he says. makes for some interesting corner if only 0.5% of cars Ministry of Transport and VIA “To be fair, a lot of politics discussions, he says. have it.” to provide access to cars in goes on so it would be really “New Zealand is unique as New Zealand is in a Japan for testing and con- difficult over Skype. it has no vested interest: we favourable position to take firmation of how the system “The guys representing do not manufacture vehicles advantage of the latest works and how it can be Japan are really pushing the but we take vehicles from technology trends, Wilkerson disabled. technology being developed both European and Japanese says. The system can be identi- for autonomous vehicles in manufacturers. It puts us in “There’s lots of early fied through a dash screen adopters. There’s so many menu and disabling it is as people throwing money at simple as cutting a wire – connected and autonomous although access is reported technology. to be difficult. “It’s about building on the It does not affect other little successes.” safety systems. “The ITS system (which an independent choice ITS systems can be disabled has the conflicting fre- Intelligent Transport quency in New Zealand) can System units that conflict be disabled by removing Quest Insurance offers: with local radio spectrums by the power input to the ITS Mechanical Breakdown Insurance broadcasting on the 760MHz computer in the vehicle,” – backed by AA Roadside Assist range can be deactivated, Dilks says. Toyota New Zealand says. “This is detected on the Comprehensive Motor Vehicle Insurance In New Zealand the multi-display when the igni- – including learner and restricted license cover. 760MHz band is owned tion is turned on. Weekly, fortnightly & monthly instalment options now by telecommunications “Disabling the system available to match your customers pay cycle companies for 4G networks. through cutting the power Guaranteed Asset Protection Toyota is fitting the tech- input does not impact on any nology to cars sold new in of the vehicle’s other safety Lifestyle Protection Insurance Japan. features.” If active, the transmitters But it might not always be would make the car an illegal that simple, Dilks says. import. “Currently, while the ITS The system that creates system can be disabled in the issue is Toyota’s ITS Con- isolation without affecting nect unit, which is an option- other vehicle features (such If you are a forward thinking motor vehicle trader, or financier, al extra on cars fitted with as safety), ITS is manageable. looking for a trusted vehicle insurance partner, call Quest. the brand’s “Safety Sense” “In the future, if ITS suite of intelligent safety systems are more tightly Contact: Simon Moore ph. 021 149 2266 technology – a package of integrated, then it could be e: [email protected] items such as autonomous more difficult to disable in emergency braking and lane isolation.”

12 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz NEWSTALK

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 13 NEWSTALK

Colonial boss outlines reasons for success

olonial Motor Company’s trad- Chairman Jim Gibbons outlined the 14.5% up on last year. ing profit might have been up company’s success at its recent annual “From the low point of the global Cby more than 14% in the last general meeting. financial crisis, which for us was 2010, financial year but it’s taking nothing for “We have had another exceptional the trading profit has risen from $6.1m granted. year. Trading profit at $22 million is to this year’s $22.0m. Better still, over those seven years, in all bar one (2015) there was an improvement on the year before.” But, despite the success, Gib- bons isn’t making any big predic- tions about how the company will perform in the coming months. “Predicting the profitability of the company for the next month is not accurate, let alone for six months ahead.” Overall, growth has been continuous and steady, which he describes as unusual in a generally • Motor Vehicle Insurance cyclical business. Gibbons also noted the com- • Lumley Underwritten (A- Standard & Poor’s) pany’s rising share price in his address. “The combined effect of an in- • Fast-Flexible-Effective Motor Vehicle Insurance creasing dividend and lower inter- est rate expectations has seen our designed for Dealers and their customers share price rise from $2.18 in 2010 to $7.50 this year (using June 30 as the date.) • All Licence types catered for and Histories “Today’s price of over $7.60 is justified in the current economic looked at environment but it depends on our ability to pay dividends and on the • Weekly/Fortnightly and Monthly payment current low interest rates.” Diverse business options for your customers Colonial has interests in both the new car and trucking sectors. • NZRA (NZ Roadside Assistance) Drive Away It has 13 mainly Ford and Mazda Insurance dealerships around the country and its Southpac Trucks business is the New Zealand distributor for Kenworth and DAF. In the new car market, Gibbons INSTANT QUOTE & COVER SERVICE 24/7 says customers like Mazda’s wide variety of SUV offerings and Ford PH 0800 111 801 has a strong commercial range. “We are very dependent on our Or ONLINE QUOTES www.gocover.co.nz franchisors supplying us with the right mix of product at the right Drive Away with peace of mind CALL US TODAY price at the right time.” However, a successful manage- Continued on page 37

14 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz INFORMATION INFORMATION TECHNOLOGY FEATURE Software as a service?

t seems that every day ment but usually mean high- one potential trap in a fully Be careful when switch- more and more services er costs and more hassle. hosted structure and this can ing to software as a service Iare available from “The Local systems also need offset the expected savings purely on a cost-savings Cloud” and, if the media is good back-up procedures. In that influenced the decision basis. Often, savings will not to be believed, everyone – the cloud, these are usually to move to the cloud in the be significant in the longer especially at enterprise and done for you. first place. term and might not be worth corporate level – seems to Another important con- the loss of control. be rushing to the cloud as sideration is the financial Horses For courses And finally, make an fast as possible. decision to buy or subscribe. So, there will be systems effort to understand ex- In fact, while there was actly where your data might an initial rush a while ago, Darryn Crothall is group general physically reside. the current movement to manager of TSI Group, a leading supplier Is it even in the same the cloud could be de- of software and technology services country? Are copies made scribed more accurately as a across the automotive industry - best and where are these? What steady trickle. known for its Systime (Autoline), SAM level of encryption is used? Many organisations that and Orion brands. What options do you have if initially jumped 100% into your data is not available for, the cloud have reverted, at Although most software-as- that suit the cloud very well say, six business hours? least in part, to some sort of a-service offerings only allow and those that might not. hybrid arrangement – with a subscription model – so In my experience, the The pros: a mixture of local systems this decision is somewhat best fit for most businesses • Remote connectivity plus some public and some limited – keeping systems on will involve a hybrid of local • Device independence private cloud. your own premises will also and cloud systems, whether • Per seat/licence. No That’s the appropriate ap- involve the cost of hardware, they’re private and public. redundant expense proach for most businesses. networking and maintaining Our business is no differ- • Scalable There are always natural your own back-up regime. ent to any other organisa- • Little or no up-front cost conflicts between making Also consider that the data tion. Across TSI Group we • Back-ups and upgrades any system accessible, us- traffic cost on an internal have email, payroll and done for you able, accurate and secure. network is effectively nil websites being delivered • Security might be bet- We deal with these con- while a cloud-hosted service exclusively from the cloud. ter. * stantly in the software design needs a constant data con- Our text messaging, cus- process but physically tomer support and some The cons: locating the system in sales processes are deliv- • Outages could mean an external environ- ered partly by us and partly business ceases ment adds more layers via private cloud. • Less customisation on of potential risk and But our administrative shared platform reward. and financial systems are • Can’t opt out of updates Making a system kept entirely within our • Hidden costs e.g. extra accessible automati- own networks at the mo- data charges cally makes it more ment. • Tax benefits of purchas- prone to security Basically, over time we ing issues. are steadily pushing more • Performance at mercy of For example, access of our infrastructure to the connection quality via someone else’s cloud because it’s con- • Exit barriers can be sig- wi-fi creates vulner- venient and efficient but nificant abilities, as does the there are a few systems we • Security out of your automatic saving of are unlikely to expose for control.* passwords on staff phones. If nection that might consume the foreseeable future. *Security is a serious they lose the phone it might significant amounts of band- Don’t be taken in by the consideration in any decision still allow access to your width depending on use… hype. Software as a service around where business data business systems without the and upgrading connections can be the perfect solution is stored. Critical data should need to know the login or might be required to deliver but it is just one option and only be hosted by companies password details. acceptable speeds and reli- probably won’t be appropri- and data centres that you These things are easier to ability. ate for every software system trust to do an equivalent or control in a local environ- Creeping data costs are you run. better job than you could.

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 15 INFORMATION INFORMATION TECHNOLOGY FEATURE Dealer Analytics - the competitive edge

rade Me Motors re- dealers ahead of the demand information? their targeting accordingly. cently launched Dealer curve. The reports provide TAnalytics, a tool that benchmark pricing com- Benchmarked performance gives dealers the competitive Stock insights pared to other listings For a better understanding edge and ultimately helps One way it’s The informa- of market share of dealer to them sell more vehicles. helping deal- tion allows dealers public sales, Dealer Analytics ers gain further to decide whether compares sales performance Dealer Analytics focuses on insight into their to promote the as a percentage of total New three key dealer areas: stock are the listing, adjust the Zealand sales, either na- • Stock insights “Least and Most price or improve tionwide or regionally, each • Benchmarked per- Popular Vehicles” the listing infor- month in the “Market Share formance against the reports. mation to gener- by Month” report . market These show ate more leads A better understanding of • Customer demograph- dealers which Chris Knight When this market trends when analys- ics. of their listed information is ing performance is a useful Trade Me Motors plans to vehicles are worst and best used in conjunction with benchmarking tool. continually develop and ex- performing by measuring the the customer demographic pand the offering to include number of views it takes to report, dealers are able to Just launched elements such as buyer get a lead. list vehicles in regions with On November 1, Trade Me search behaviour to keep How are dealers using this higher demand and tailor Continued on page 18

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16 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz INFORMATION INFORMATION TECHNOLOGY FEATURE Getting the best from technology

BY MARK GREENFIELD, MOTOR CENTRAL software in whichever way best suits (such as Xero). their business. Our viewpoint is to let accountants am often asked a wide range of ques- work in an environment they are com- tions when it comes to the use of Should your data management fortable with (Xero or MYOB primarily) Itechnology in dealerships. system and accounting software work and not require them to also learn the It’s great to know dealers are really together? intricacies of a DMS to extract the infor- starting to understand the impact tech- Absolutely yes. This is true whether mation they require. nology can have on their business and your DMS includes an accounting com- At the same time, by removing including it in their day-to-day thought ponent or it exports the appropriate “accounting” from the DMS, we can processes. data to a third-party accounting system Continued on page 20 Below are a couple of my favourite questions and my thoughts on each. Do staff still need a computer or are tablets and mobile devices the stand- ard? We recommend both. A workstation, which can be shared, still has its place The New Zealand Automotive Industry’s software provider of choice for data entry tasks and in-depth analyt- ics, for example, but we are seeing a shift towards a more mobile workforce. Motorcentral DMS has been devel- oped primarily for a more powerful desktop computer but with a focus on mobile to cover keys areas a user may 35 Years require whilst away from their computer. 3,000 Clients 10,000 Users can’t be wrong! Examples of these include: Automotive & Industry IT • Adding/updating interior, exterior and mechanical features to vehicles • Taking/updating photos of cars for ADP Autoline: The world’s most popular Dealer and Distributor uploading to listing sites Management System from the world’s largest provider. • Uploading vehicles to listing sites • On hand information of purchase costs associated with a vehicle for on the spot negotiating NZ’s most installed and fastest growing Dealer and • Ability to add expenses against the Fleet Management System with over 400 installations. car. Great for repair quotes and DEALER MANAGEMENT IT ensuring all potential expenses are visible to decision makers • Facilitating the recording of test NZ’s acclaimed Workshop Management System runs 50% of drives, including taking a photo of a independent motor industry service and repair businesses. AUTOMOTIVE SERVICE IT driver’s license • Sales and stock reporting. As we continue to integrate with other parties, the need for data entry will TSI Group’s own computer hosting and cloud services division, and NZ’s largest automotive industry specialist IT services company. lessen, allowing mobile devices to be used more and more for specific dealer- ship functions only. proudly exports Kiwi know-how and expertise to the world with clients in 24 countries. Ultimately, it will also come down to a dealership’s preference and to the re- quirements of individuals and their roles. Some might not need access to a computer at all and can effectively do their job from a mobile device. Motorcentral has developed flexibility Contact: Paul Wilkinson [email protected] 09 5832482 0274475514 for that reason and users can utilise our

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 17 INFORMATION INFORMATION TECHNOLOGY FEATURE Accounting: Integration or inbuilt?

he rise of Xero and its several locations that are online competitors Darryn Crothall is group general treated as separate entities Thas caused a small manager of TSI Group, a leading supplier for marketing and CRM pur- revolution in the develop- of software and technology services poses but where they want ment of business software across the automotive industry - best a single invoice each month and its relationship with known for its Systime (Autoline), SAM for all sites. We haven’t yet accounting. and Orion brands. seen the online accounting On the one hand, soft- system that copes with this. ware providers who have need to provide an option ably common to charge in- All of this means our never had any accounting for them. terest on overdue accounts client ends up doing more expertise and who treat in the service and repair manual work. it as entirely outside their Compete market. This is functional- That’s not the end of the intended market can now I should stress that when I ity we’ve had for 15 years or world but if there are enough allow their clients to inte- say “compete”, I’m generally more. minor issues like the above, grate to online accounting referring to larger dealer and None of the online ac- where the specialist software software with relative ease. multi-site systems that don’t counting systems cope with reflects the exact needs of On the other hand, integrate easily with the likes calculating this and we also its intended market, and those of us that have al- of Xero because of their struggle to get the actual the horizontal accounting ways included accounting size, scale and complexity. interest charges through systems doesn’t, then some functionality as a software Xero targets small, simply the interface. weighing up of the pros and option now have a potential structured businesses and We also have inbuilt cons is required. dilemma - do we integrate, in my view it’s not designed systems for dealing with Disclosure: TSI Group ignore or compete? to naturally deal with larger, multiple debtors being con- company SAM is a Xero Ultimately, the correct multi-department and solidated to a single “master” channel partner and several answer to such questions is multi-location operations. debtor for billing. dozen SAM clients in New always the same: give the This is common where Zealand and Australia have clients what they want. In Vertical automotive market a business customer has full integration to Xero. this case, that means do all Our market – the mo- of the above. tor industry – is what as referred to as “vertical” - it Integrate is highly specialised. Other Dealer Analytics - the Building interfaces to verticals would be health- allow interactions between care or hotels and the competitive edge our software and accounting software for these is just as software. In the case of Xero specialised as that for the ,this is live and two-way - automotive industry. Continued from page 16 them. the two systems “talk” back Conversely, horizontal Motors launched its new “It’s about knowing and forth, allowing constant markets are not specialised “Competitor Vehicles Your what your customers checking and reconciliation at all. Accounting software, Customers are Watching” are looking at, what the on either side of the inter- for example, is targeted at report. It shows dealers competition looks like face. pretty much anyone with a what other vehicles their and where your stock is Other online systems are business. potential customers are under performing,” Trade generally not quite as ad- So, with integration be- watchlisting. Me Motors sales director vanced on this as Xero and tween vertical automotive What does this mean? Chris Knight says. their interfaces are not quite software and horizontal ac- Dealers are given a “This allows you to as slick but there is always a counting software, we have direct line to their com- adjust your tactics and way to achieve a result. a few minor mismatches petition implement the necessary that need to be dealt with. This knowledge could changes to ensure that Ignore Xero and others are seal the deal with a price you’re increasing turno- Some clients are happy dealing mostly with retail adjustment or other in- ver.” with their existing old-style point-of-sale software and centives To gain more insights system and don’t want to, or there are some assumptions The opportunity also and ensure that you have aren’t yet ready, to move to that come with this – like exists to offer customers the competitive edge, an online accounting solu- not having 20th of the month a wider range of options contact your Trade Me tion. accounts. that are of interest to account manager. Whatever the reason, we For example, it is reason-

18 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz 65 Million The number of times Trade Me vehicles were eyeballed last month.*

Be seen, get in touch with your account manager | [email protected] | 0800 428 862

*Based on the number of views for the month of September 2017 INFORMATION INFORMATION TECHNOLOGY FEATURE Getting the best from technology

Continued from page 17 ongoing upgrades and often no or low more generic than something custom- simplify its structure and interface, mak- long-term commitments. If the soft- built, which can be a problem if you ing it easier to use, instead of revolving ware is no longer working for you, you need something very specific. around ledgers and accounting codes can move to something else without In that case there might be benefits for example. penalty. in considering developing your own Working in with a specialist account- If you consider the alternative of software as opposed to an “off-the- ing system, as opposed to making the purchasing a system up-front, you are shelf” solution that subscription models DMS have it built-in, also means we can likely to pay a higher licence fee per offer. spend more time building industry spe- user or device you install it for, and Beware though, custom software cific products and solutions, rather than then an ongoing maintenance fee. can be expensive and you will be re- having to put our resources into main- This will also only give you that “ver- sponsible for the development of any taining and keeping up with regulatory sion” of the software and you are likely new feature you require. changes in the accounting sector. to be required to upgrade your entire At Motorcentral we’ve tried to give system for a fee to get the next feature our customers the best of both worlds: Should we be building or buying our set as it becomes available. a low-cost subscription model but with software outright or paying by the Subscription-based plans wrap all some flexibility built in to allow cus- month? this together into a low monthly fee, tomisation in certain areas. In our opinion, buying by the month allowing you to always have the latest That means if you don’t like one of is the better option, unless you require version of the software. the reports shipped with the prod- highly specialised software. Software subscriptions do require uct, for example, you can have a one Paying monthly gives the benefit of you to have software that is slightly custom-built specific to your needs.

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20 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS Honda’s dealer hunt

Continued from page 1 “This move just made ab- “Price Promise” system. solute sense in my opinion.” The distributor owns all the cars and parts and An engineer’s brand dealers sell them at a set, Ashley has spent almost no-haggle price for a com- his entire career working mission. From a business with Honda, beginning with perspective, Honda calls it an its predecessor, the New agency distribution model. Zealand Motor Corporation. General manager of sales “I have got Hs running

Peter Ashley says the system Peter Ashley through my veins,” he says. still works very well for the “When I left school I brand, particularly in market selves, Ashley says. Move makes ‘absolute sense’ started as an apprentice mo- sectors where it is strong. Areas of focus for new Honda New Zealand has tor mechanic at the NZMC. “It suits the private and representation are the south- been represented at its ionic They were one of the first some company buyers. We ern and western parts of Newmarket site for 42 years. to officially import and sell have our own lease com- Auckland. The location is the same Hondas. pany as well which is under Central Taupo is also on but under the skin massive “The 1976 EB1 Civic we the Honda Financial Services its wishlist. That comes off changes have taken place. have in the showroom is umbrella, and we have very the back of new representa- The service centre has number one off the NZMC loyal companies that are tion in Whangarei, Whan- been relocated to the build- line at Petone.” involved in our product. ganui and Timaru. ing and new offices to house He has worked with other “They’ve seen very good The retail network now the head office team have brands, particularly during his residual values at the end.” totals 25, with another five been built on top of and be- time with Percy Motor Group It is a particularly attrac- parts and service agents. hind the existing showroom which held other franchises, tive proposition for anyone Ashley wants operators area. but his passion for Honda taking on a franchise be- willing to move as soon as Next will be a refurbish- has always been the strong- cause it has the potential to possible - and he’s open to ment of the showroom, in- est. reduce the sometimes steep different ways of selling cars, cluding new reception areas He has run the Manukau, overheads of a new vehicle including retail shop fronts and a customer lounge. Northshore and Newmarket operation. such as in a mall space. New used car branding Honda dealerships. “The operator does not The brand has trialled is coming as is the return “An an engineer, I have a have to fund the new cars or a “pop-up” retail outlet at of the giant Honda pylon, lot of respect for their en- parts, we do,” Ashley says. Botany Town Centre and is the biggest in the Southern gines. If you want to sum up “Their risk is making sure looking to move the project Hemisphere for Honda. Honda, they are an engine that the ‘engine room’ is forward “if I could find a Ashley says people know builder – the largest in the good and that they are good shop in the eastern part the brand is located at the world. used car operators.” of Auckland, so Botany or site and moving the com- “I am endeared to the The brand is not averse to Sylvia Park, that suited”. pany closer to its main retail product because I believe so building a facility for them- outlet is a logical move. strongly in what they build.”

Suzuki New Zealand Ltd is looking for expressions Franchise of interest for representation in the East and South opportunity in Auckland region. Both the incorporation into an existing automobile dealership or development of a new site will East or South be considered. This could be your opportunity to secure Auckland one of New Zealand’s fastest growing brands. Applications to: Gary Collins, Suzuki New Zealand email: [email protected]

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 21 SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS XC60 evidence of Volvo’s unique approach

id you know Volvos engine. All-wheel drive Volvo Cars NZ boss although it was disappoint- don’t have that tradi- is standard and there are Coby Duggan says the old ing against models like the Dtional new car smell? three levels of specification: model XC60 has sold out new X3. The cars are built with Momentum, Inscription and cleanly and he’s expecting Fit and finish felt excellent material that doesn’t emit R-Design. strong things for the model and comfort in the front of chemical vapours. Instead, Standard features include - although they are supply the cars was great - some the smell has to be added a 360-degree camera, navi- limited. of the best seats fitted to back in after production. gation, park assist pilot, key- Volvo sold 191 cars last any car in the market. Rear And did you know a Volvo less entry, handsfree tailgate year and another 101 to the legroom was a little tight, has a 23.7-year life experi- and Apple Carplay or Android launch date of the old mod- though a six-foot passenger ence? Or that its leather Auto integrated into the Sen- el. It’s hoping for between 70 could still sit behind a six- is chromium-free and its sus system with its nine-inch and 90 new models in 2017 foot driver. chrome nickel-free? touchscreen. with 240 next year. That will Such little yet interesting Also standard is lane take it to 10% of the seg- Chinese Volvos confirmed and important details were keeping aid. Oncoming lane ment. Although the XC60 re- explained enthusiastically mitigation and steer assist Next year will also see a mains European-sourced, to journalists last month the shift to some Chinese by Volvo senior global sourcing has begun for trainer James Moore, Volvo Cars New Zealand. here to help launch the The move has long new XC60. been expected since United Kingdom-based Geely took over the Moore has the job of brand and a number of travelling the Asia pacific Volvo factories have been indoctrinating brand and built in China. dealer staff on the prod- The first cars will arrive uct and Volvo’s ways. late this year - model year His XC60 specific 2019 S 90 sedans. details include interesting will join the standard Intel- reduction in variants from Duggan says he’s curious nuggets such as: the boot lisafe City Safety system, the seven on offer at launch. to see if the move will turn floor cannot be lifted when which includes pedestrian, Auto Media Group got the off any buyers. the rear door is locked, es- cyclist, vehicle and large ani- chance to ride in and drive a “But we are very confident sentially providing a safe mal detection with automatic range of models and came about what we are doing.” for expensive items; or that, emergency braking. away impressed. The quality will be impres- although on paper it has one Options include Nappa The entry level pet- sive, he says. of the smallest boots in the leather seats with ventilation rol models offer plenty of “It is identical in regards class he has tried and found and massage, and Bowers & performance and feel lighter to the production processes. it the only one among com- Wilkins Premium Sound. on the road than the T8. Based on quality metrics, in petitors BMW X3, Mercedes Optional four-corner That model is a barnstormer some ways they are even Benz GLC and Audi Q5 that air suspension gives C60 and a larger battery means better than cars produced in can handle four full-size customers the chance to add it will have a slightly longer Sweden.” suitcases. even more personalisation – electric-only range, closer to Duggan says he does not In dealerships now, the it’s priced at $4200. 40km, than the XC90 T8. yet know what other models car is the only one in the The petrol T5 Momentum Handling felt especially will eventually shift to Chi- segment with a plug-in hy- starts at $84,900 and the T8 confident and fuss-free but nese sourcing. brid option, the T8. R-Design reaches $117,900. the steering offered little “We do not know for sure The model has five engine Interestingly, that top model in the way of response or yet. There are models in the options, all based on the makes up nearly half of cus- feedback for the road. That’s future that will still come out same two-litre four-cylinder tomer pre-orders. to be expected in an SUV, of Sweden.”

22 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS Offroad challenge for X3 launch

t was a first for us, heading wheel sizes add a more CarPlay and Android Auto, and jiggly on New Zealand’s off-road for almost a full aggressive, more SUV-like reversing camera, active imperfect road surfaces. Iday during the launch of look to the model as do LED cruise control, lane keep- The X3 feels more the new BMW X3. headlight units that shift from ing assistant and speed limit spacious inside than the Medium-size luxury SUVs the traditional round lens information on the 20d. Volvo XC60, also recently like this usually arrive with no shape to a hexagonal format. The 30i adds a huge launched, though the design off-road experience offered Three models are on offer, heads-up display, adaptive does not gel as well as the - or just a token drive in a an xDrive20d for $92,850, an headlights, 20-inch wheels, Swedish model. grassy paddock. xDrive30i for $99,850 and, paddle shifters for the trans- The 10.25-inch screen is But then the X3 is often for the first time, an M mod- mission and an enhanced good and now offers touch- a bringer-of-firsts for the el, the M40i for $119,850. parking assistance system function though it looks a lit- brand. Acknowledging a move with a remote 3D view. tle small in the context of the It was the first BMW with away from diesel in the The M40i adds 21-inch interior design, particularly the current X-drive all- segment, the flagship M40i wheels, adaptive suspen- with the lack of a full LCD wheel drive system, the first dash like those in the XC60 with a six-speed automatic, and Audi Q5. the first with stop-start on But the BMW trumps eve- an automatic and the first ryone with its new heads-up with BMW’s Connected display - it is huge and easy Drive system. to read. Although not the first to So how is the X3 off the launch with it, when GPS road? Impressive. mapping came to New Even on steep, slippery Zealand in the early 2000s, tracks, a well-chosen route the original X3 was a test bed and hill descent control and the first journalists had a allowed the car to get into chance to drive. gets petrol power, a turbo- sion, gesture control for the some pretty surprising spots And yet the X3 is not the charged six-cylinder produc- infotainment system and a in the hills of Taupo’s Poronui brand’s top-selling SUV. That ing 265kW and 500Nm and Harman Kardon surround Station. No driver will ever do award is taken by the large able to run to 100km in 4.8 sound system. this with an X3 - but it is nice X5 model, with even the seconds. Driving assistant plus can to know it can. small X1 also outselling it. The other models are be optioned into the 20d, BMW does not comment turbocharged 2-litre four- and sound and vision, M Built to be electric on sales figures but the new cylinders, the 20d produc- Sport and M Sport Plus op- Underneath the BMW X3 model is expected to do ing 140kW and 400Nm and tions are also on offer. hides a little secret - it was much better. capable of using as little as The M40i makes a strong built to be electric. Designed by Australian 5.2 litres per 100km. The statement for the model on The brand has confirmed Calvin Luk, the X3 has grown 30i produces 185kW and the road. an all-electric - not plug-in to the point where it is now 350Nm. The engine outputs a hybrid - version is coming. bigger than the original X5. All three engines are satisfying growl and throttle But that is all they can tell us The wheelbase has paired to an eight-speed response is very impressive. for now. increased by a significant automatic with standard all- Steering is quick, crisp and “This has been developed 50mm, with more leg, head wheel drive. well weighted for an SUV and for a fully electric drivetrain and shoulder room for pas- Standard specifications even in Sport Plus mode, the from day one,” BMW NZ sengers. are incredibly high: leather adaptive suspension offers corporate communications Wheel sizes are also up, interiors, LED headlights, an excellent ride. manager Paul Sherley. with the basic wheel now a a 10.25-inch touchscreen In comparison, the 30i “That it’s being released in 19-inch diameter, with op- with BMW’s new iDrive six feels underwhelming and 2020 is the only information tions up to 21 inches. The software, navigation, Apple its suspension a little firm we have.”

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 23 SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS

Mercedes brand culture raises the bar

ercedes-Benz Australia has shows how they make hats for the entire space, on bi-weekly rotation opened the world’s seventh spring racing carnival, we also have between classic and modern coun- MMercedes Me store in Collins latte artists coming in to show people terparts – Matt discloses a Gullwing Street, Melbourne on the how to make the perfect 300SL is on the shortlist – but the car King Street corner of the brew,” Matt explains. is not the point of Mercedes Me. Rialto. The technology theme “It’s not a sales opportunity, we’ll Joining global cities will involve lighting tech- take leads and warmly hand people Hamburg and Munich, nicians from the famous over to a dealership if they ask to,” Moscow, Hong Kong and White Night festival, and the Matt says, “People who come in off Beijing, and Tokyo, the art theme will tie in with the the street may not have engaged with Melbourne store, which Melbourne Jazz Festival. us before.” functions as a café by “In the last few years The funky interior styling has been day, will offer Mercedes we’ve seen auto brands try penned by local architects Jackson enthusiasts a cultural many ways to interact with Clements Burrows, winners of the interaction with local their audience and draw 2017 Victorian Architecture Awards Matt Bruce, brand specialist boutique manufacturers new eyes to their marques. and the same designers of the new St. of watches and jewelry, Mercedes Me is nothing Kilda Pier and foreshore, one of four food and liquor, and fashion and art. new as far as the existence of extra- to propose the Queen Victoria Market Two gents responsible for oversee- curricular activities are concerned, redesign, and who have sculpted vari- ing the store’s planning, execution and however this effort resets the expecta- ous vistas across Melbourne. on-going success are newly-returned tions for how emphatically the brand On the ground floor a wall of dis- to Melbourne (from New Zealand) wants you to buy a car.” play boxes overlook the lunch tables Matt Bruce, lead brand specialist, and In fact, there’s only one car in the Continued on page 25 store general manager Simon John- son. “By day you can come in and have some beautiful food or a great cof- fee, and by night we’ll be showcas- ing iconic Melbournians with some key pillars to celebrate,” Matt begins, “They are fashion, food, design, art and technology.” The ‘Meet the Maker’ area will be an interactive space on rotation with vari- ous artisans showing off their skills and the complex intimacies of their craft, relative to the local culture. “It might be a watchmaker showing how they assemble or disassemble one of their watches, or a milliner Interesting things in all corners

24 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS

Continued from page 24 and an AMG GT R, they will rotate with various Mercedes memorabilia and some very expensive pieces of history – including the steering ‘wheel’ off Lewis Hamilton’s Formula One car worth the same as a base C-Class. St.Ali is the hospitality partner for the venue, a small army of wait staff and chefs move in controlled chaos behind the counter. The one-of-a-kind coffee bean roaster, using proper Merc parts in its design, sits at the oppo- site end in the glasshouse corner. Its distinct air vents are the most obvious part of many which actually delivers cooling air onto piping hot granules of arabica. This is one very ambitious way to invest in one’s brand, an exercise Matt Old school meets new-age says Mercedes Australia was not go- ing to do by half measures. “All the staff in here are employed acts as meeting or conference area ent to every other Me store,” he says, from a head office perspective, the fit pays homage to the designers of Mer- “There are consistent elements we and finish in here is all to a high level cedes’ past who penciled its shapes need to integrate, but also balancing and even our tenancy is owned by us,” throughout the 1950s. the local requirements working with he explains, “So we’re talking in the The Garage is a funky space tucked our partners.” millions, it’s a significant investment up the back where petrolheads can “Many drafts, lots of refining over nobody else in Australia has done.” watch videos by selecting from a time, and like any good customer de- “But you look at the location, the range of model cars on the wall, it sign relationship there was lots of back Rialto is such an iconic building, and also could unofficially double for a and forth, and it’ll continue to evolve,” we’re very proud to be right on the good spot of poker. he adds. “As a company that invented corner,” he adds, free of trepidation. “This was one of the key parts of the automobile over 100 years ago, That confidence shows in the fun the design brief,” Matt says, “Designs there are lots of stories to tell and this to be felt in the place, with music, the started around two years ago for is another way to do it.” smell of food cooking most of us would Melbourne, and a lot of consideration Three booths are a tribute to the ruin, and of course the quintessential went into the designs.” three-pointed star, symbolic of the Melbourne coffee. They’ve name three With so many corners to enjoy “mobility on air, land and sea” motif blends; the AMG for espresso drinkers, something new, Simon says it’s a that the Mercedes-Benz logo repre- the S-Blend for the smooth and sophis- labour of love. sents, and are named as such. ticated palates (which yours truly can “It was a comprehensive process Menu items include references to attest was sublime as a mocha), and and that’s mainly because it’s differ- the G-Wagen, Maybach, and Bertha the A-Blend for the lighter, Benz, the pioneering more conventional drink- automotive genius be- ers. side inventor-husband “There’s a bit of an un- Karl Benz, creator known how many people of the Benz Patent we’ll get, but we’ve got a Motorwagen in 1885. lot of interest with over We’re told ‘My German 3000 expressions,” he Cousin’ and the ‘G- says. Burger’ are a must-try. The space will in- The Mercedes Me clude segmented space café is opening 7am with relative names that to 5pm Monday-to- connect with Mercedes Thursday and from history. The Library will 7am to 6.30pm on house around 100 motor- Fridays. ing and themed literature, the ‘Drawing Room’ which Mercedes Aus take ‘car culture’ in new direction

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 25 INDUSTRYTALK

CRAWFORD’S CASE Crawford’s By David Crawford, CEO of the Motor Industry Association of NZ (Inc). Case brought to you by By David Crawford, CEO of the New Government, Motor Industry Association of NZ (Inc). MARAC, a division of Heartland Bank Limited. new direction

n the weeks since the strengths and weaknesses policy, then in terms of to the fore so economic coalition Government was based on its political ideol- transport policies to reduce settings should encourage Isworn in, it has fostered ogy. greenhouse gas emissions, innovation around low emis- a narrative that the elec- One area that frustrated it should focus on policy sions as opposed to focusing tion outcome was a vote for those of us in the business interventions that do not on one technology over the change. of importing and distrib- directly or indirectly favour other. I question that but later uting vehicles into New one competitor over another We also invite the Govern- in this column the Motor In- Zealand was the previous or one fuel type over another ment to focus on managing dustry Association invites the Government’s fetish with because these are unlikely to demand, not supply. Dis- new Government to change electric cars as the sole be durable. tributors supply what people some aspects of the previ- means of addressing a re- want to purchase. ous Government’s transport duction on greenhouse gas Policies should favour Supply side management policies. emissions from our fleet. outcomes often leads to perverse out- It has been a policy we While EVs are going to be comes. There are options to Why do I question the both welcomed and criti- important, several vehicle influence purchase decisions. notion that the masses cised. manufacturers from Europe, voted for change? In our submission to the Japan and Korea are part of a The MIA suggests the Voting percentages for Productivity Commission’s consortium which has com- new Government should the Greens and NZ First were Low-emissions Economy mitted to spending ten billion consider these transport significantly down com- Issues Paper, we noted that euros on hydrogen-related policies: pared to the 2014 election “electric vehicles will un- projects. There is scope to make outcome. Indeed, the Green doubtedly be important go- Elsewhere, considerable better use of economic Party seriously ran the risk of ing forward as a key way to research is going on to cre- pricing signals to influence not getting past the thresh- reduce transport emissions ate synthetic fuels which will purchase decisions. The old. as they – like our energy suck CO2 from the atmos- MIA suggests consideration Only Labour’s vote intensive businesses – can phere. is given on how and when increased. National’s vote leverage off our increasingly Given that, apart from to remove fuel excise duty remained on a par with the renewable energy. nuclear, most of the world’s off petrol and move all road previous election, as did “More generally, it is im- electricity is not low- vehicles to e-RUC (electronic ACT’s. portant that the commission emission generated, other road user charges). This It is only because two does not pick technology or manufacturers are pursuing would permit the Govern- other minor parties didn’t get product winners and focuses low-emission internal com- ment to set differential RUC the same outcome as three on the development of a bustion engine (ICE) fuels rates to incentivise or penal- years ago that Labour, NZ framework that will allow the with diesel-petrol combined ise different vehicle pur- First and the Greens were market to establish what the fuel technology, which gen- chasing choices (along with able to cobble together a best low emission options erates emissions at a similar, different rates for particular working government. are.” if not lower, level than plug- sections of the road network, That’s not to say all was The MIA believes if the in hybrid electric vehicles congestion management and well before the election - new Government wants (PHEVs). other policy settings of the this was clearly not the case. a mandate to change the We simply do not know day). Every administration has its previous Government’s what technologies will come Continued on page 49 Drive away with finance from MARAC Provided by Heartland Bank Limited marac.co.nz MARAC is a division of Heartland Bank Limited. Lending criteria, fees and charges apply. heartland.co.nz

26 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz NEWSTALK

Boot’s kick-starting the EV charge

ave Boot is spreading and has seen a range of EV enjoys reading EVTalk alerts the EV word. charging developments. and the magazine. D You could say Boot’s been in the auto- Many local body politi- that’s his job at Stadium Cars motive industry since the cians are now realising in Christchurch where he’s age of 18, working for three EVs are the “thing to do”, the sales manager. dealerships with his stay at particularly in Christchurch, But it’s more than that – Stadium Cars extending to he says. he’s a true EVangelist, con- three-and-a-half years. It’s a future he has no vincing not only customers It seems a little ironic that doubt about and he’s keen but staff and anyone else at 34 he’s yet to see many to ensure everyone is ready. who’ll listen of the drive single young people aged Stadium Cars is based in towards an electric future. Dave Boot even up to 40 show much Moorhouse Ave in Christch- He convinced Stadium EVs, particularly for their interest in EVs. That will urch and has another yard in Cars director Tony Gosling zero emissions. Some de- probably come. Rangiora. quickly enough and landed light in saying they’re never Meanwhile, he says his It’s known as the home of the job of specialising in EVs, going to a petrol station ever biggest EV customers are the “Good Sports” who often helping with staff instruction again.” couples over the age of 50, contribute to worthy causes and dealing with the grow- The EV community has its usually in professional ca- such as the Dogwatch ing number of EV customer own network, like those on reers, who often want an EV Sanctuary Trust for the res- enquiries. Facebook, and any post usu- to supplement their internal cue and rehoming of dogs, “Customers are very well ally generates a response. combustion engine (ICE) Home and Family parenting educated on EVs,” says Boot “There’s a lot of enthu- vehicle. and counselling services, and who maintains vehicle sales siasm and many people are They soon come to use to sports clubs. personnel need to be well great ambassadors for EVs.” their EV more than their ICE. Visit www.stadiumcars. up with play. Boot says they’re well And Boot loves keeping co.nz for more information “You have to know what informed and any misin- up with the play, saying he and a video. the customer is talking formation is usually quickly about and to make sure corrected. it’s accurate information as Some of that can be well.” based around charging Stadium Cars has about times – one issue including 400 used vehicles in stock the need to reset charging Anywhere. Anytime. at any one time, with Nissan timer clocks from Japanese Leafs and e-NV200 electric to New Zealand times so Your most important dealership information vans now more frequently the charger automatically accessible from any desktop, tablet or mobile introduced. switches on and off at the device. Faster. Easier. Smarter. Boot says the arrange- right times, he says. ment works well because Some concerns like there’s little point in estab- “range anxiety” – how far lishing a separate yard for an EV can travel on a single EVs – “otherwise it might charge – are fast disappear- be good for five years then ing “especially after some- we’d have to shut the other one has driven an EV for a yard,” he laughs. few days”. “You can’t stop the EV Boot says the Christch- onslaught.” urch City Council is espe- EVs are brought to Sta- cially supportive of EVs, dium Cars with dash conver- which are ideally suited to sions and any other work the city’s mainly flat land- already completed. scape. “So they’re good to go for In fact, much of the EV the customer,” Boot says. innovation is coming out And it’s the customers of Christchurch. The city who are among the best EV recently saw the launch of sales people, he reckons. Foodstuffs’ 28-strong e-van 0800 623 687 “They tell everyone and delivery fleet, is hosting www.motorcentral.co.nz are very passionate about driverless vehicle trials

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 27 MARKETINGTALK

Quiet month for Kiwi dealers

eptember 2017 was a comparatively quiet month com- pared to the bumper growth we saw in August. Matt Darby works for AutoPlay S While leads continued to increase (by 1.2%), test which specialises in pre-sale lead drives fell by 1.7% and sales were down 1.0% from the previ- management tools. To find out more ous month across all AutoPlay customers. about AutoPlay services email After rising by almost 25% in August, “Web – Classified” [email protected] lead sources came back down to earth with a 15.4% drop or visit www.autoplay.co.nz in the number of leads generated from these sites across AutoPlay customers.

“Web - Dealer” followed up a big rise in August with an- other increase of 15.7% in September. Dealership websites continued to perform well and were “Repeat” business continued to be the third best source of the second most popular source of leads. sales for Kiwi dealers, despite not featuring in the top three OEMs/brands continued to provide a high proportion of for leads and test drives – proving the adage that it’s easier to leads to AutoPlay customers with another big jump in the resell to existing customers than it is to attract new ones. number of leads pushed to dealerships from their brands. Check next month’s issue of AutoTalk to see how Kiwi dealerships fared in October 2017.

For the first time “Web - Dealer” overtook “Web - Classi- fied” as the number one source of test drives for AutoPlay’s customers, the result of a significant increase in test drives generated from dealer sites, and a decrease in the number of “Repeat” business continued to be the third test drives from classified sites of 13.3%. best source of sales for Kiwi dealers, despite As brands continued to focus on providing their network with well-qualified leads, the “Brand” source continued not featuring in the top three for leads and to be a productive way to generate test drives for many of test drives – proving the adage that it’s AutoPlay’s customers. easier to resell to existing customers than it After a massive increase in sales from classified websites in is to attract new ones. August, September saw the “Web – Classified” source of leads drop by 7.3% while still occupying the number one source of sales for AutoPlay customers.

28 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz MARKETINGTALK

Bridging the digital knowledge gap

In AutoTalk’s October edition two articles currently in place are effective in bridg- system to all third party and own site focused on the Australian Automotive ing the gap between the consumer’s • Video application to market vehi- Dealer Assocation’s 2017 conference in requirements and what the dealer has cles, dealership staff, activities and Sydney in September. on offer. facility on own website and social The first summarised the thoughts of An appropriate comparison is to media mediums a couple of New Zealand dealers about reflect on the progression of run-of- • Search engine optimisation practice the conference; the second summed the-mill retail clothing sales. We have in place and regularly reviewed up a number of the keynote speaker’s witnessed the migration from small High • Search engine marketing under- comments. taken to optimise consumer search Having attended similar conferences within Google with a heavy digital marketing bias in the Peter Aitken • Lead management system to cap- United States, I know one cannot but [email protected] ture and record customer enquiry help come away from the workshops or 021-940 318 • Seamless re-marketing as compo- or general presentations brimming with nent of lead management system ideas to put into practice. After all, that’s • Savvy social media with live stream- the key reason to attend. Street men’s and women’s wear stores ing video One other common outcome from to larger suburban box retail outlets and • Competent and comprehensive such conferences is deciding what new then on to any clothing item being just Data Management and Customer knowledge is relevant to put into prac- an Amazon click away. Relationship Management systems tice and also finding out how best to do By comparison, retail automotive in place that. dealerships have lagged behind this evo- • Staff fully versed in the use of, and That’s an area where dealers need the lution. But watch this space - there will regularly trained in, all digital tools. help of an experienced and New Zealand be significant transformational change in market proven digital provider. the way cars are sold over the next five Understanding how big data can bridge The rapid advances of digital market- years. the digital competency gap ing have become increasingly complex Look no further than Amazon, Google • Only keep data that facilitates an for homegrown dealer solutions and, and Apple. They are the change agents increase in customer behavior and in most cases, that expertise has to be in the way cars not only will be sold but preferences brought in by outside suppliers. also the innovators of new vehicle tech- • Leverage the data you have to stay To help any dealer decide what new nical capabilities. relevant to your customer found knowledge is relevant, it is worth So back to the steps a dealer could • Your Data Management System is a taking the time to review the dealership’s take to keep in touch with advancing goldmine of useful data current digital marketing practices. consumer knowledge and bridging the • Invest in a comprehensive smart Over my years of writing for AutoTalk, competency digital gap. There are two digital lead management system to I have found this has been one of the broad strategies to consider - basic facilitate collection and organisation most significant disconnects in retail digital tools and big data. of data which is actionable automotive marketing. • Analyse, interpret and translate into I have a term for it: “The Digital Basic digital systems/tools that are everyday customer behaviour terms Competency Gap”. It’s the gap that ex- effective for 2017 requirements • Align your dealership products and ists between the average dealer and the • Regularly updated, easy to navigate, services to offer exactly what the average retail consumer. consumer friendly dealer website potential customer seeks So how does a dealer go about • Mobile compatibility • Think of data as universal - it is reducing it? A good place to start is to • Omni-channel marketing across all always there, it is the truth and it will honestly and objectively assess how marketing mediums never let you down, just like a true the range of digital systems and tools • Comprehensive vehicle data upload friend.

Top 3 Sources for Leads, Test Drives and Sales - New Zealand Dealerships October 2017 ( vs September 2017) S S Web - Dealer 2.8% Web - Dealer 4.3% S Web - Dealer 3.2% T E E D S V

Brand Direct L Web - Classified

A 1 3.4% I 35.2% 11.5% E A R E

L Web - Classified 12.4% T D Web - Classified 23% S Repeat 10.6%

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 29 JAPANESE MARKETPLACE

Dealers told of rationalisation plan

he days of four or more names for essentially the same used import TToyota might be set to come to an end, with the brand telling Japanese dealers it will cut its nameplates in half by 2025. Toyota operates four sales channels in Japan to appeal to different demo- graphics. In many cases the same vehicle will be fine tuned for each channel and badged differently. Hence a Corolla can week, it was also announced sales strat- Younger buyers will also be given be an Auris, Allex or Runx, and a Voxy is egies will vary regionally and won’t be another option for accessing the Toyota a Noah depending on where it was sold. the same for the whole country. brand, with the addition if a new “Drive The Asian Nikkei says less popular A new unit will be in charge of To Go” outlet. models will be discontinued with more regional sales and a manager will be Specifically located near universities, focus put on vehicles like the Prius and appointed to each of Japan’s 47 pre- the brand offers a relaxed space to hang Aqua hybrids. fectures. out in with sandwiches, salads, coffee The plan is aimed at making the Toyota’s dealer brands include and tea on offer. Cars are offered by the brand more compatible with “millenni- Toyota, focused on high end mod- hour for rent. als” who are less interested in traditional els, Toyopet, for mid-range models, A family will have available Toyota’s vehicles. Corolla for budget cars and Nets for single-seat I-ROAD electric vehicle In a meeting with dealerships last younger buyers. from around $15 an hour. Toyota has fuel cells in mind

oyota’s Fine-Comfort Ride The Fine-Comfort Ride also an external power supply of 9kW and doesn’t look sporty but it prom- promises a unique interior design that 235kWh, making it usable as a mobile Tises to be. allows for reclined adjustable seat- power source in times of emergency. The Toyota Motor Corporation ing in a diamond-shaped cabin that Instant acceleration from the has announced it has two hydrogen narrows at the rear to offer maximum powertrain means a control system fuel-cell vehicle (HFCV) concepts occupant space with greater aerody- that will allow for gentle forward waiting in the wings. namic profile. progress without lurching and The Fine-Comfort Ride sedan The sporty HFCV will be front- standing passengers won’t be promises performance with a 310kW engined with the hydrogen tank thrown around. motor offering a 220kmh top speed mounted under the floor, a continu- The Sora will also get V2V and V2X and a zero-to-100kmh dash in just ation of the Fine-S fuel cell concept intelligent transport systems (ITS) 5.4 seconds. launched at the 2003 Detroit Motor which will supposedly support safer It pledges to do all this with a Show. driving and prioritise it over regular 1000km range on a single tank of The Sora bus uses the Mirai’s fuel traffic. compressed hydrogen. cell drivetrain, including two 114kW An “automatic arrival control” fea- Meanwhile, the Sora bus concept fuel cell stacks and two 113kW, ture will detect guidance lines on the is nearing production. Toyota plans to 335Nm electric motors with 10 high- road and coax the bus into position, start selling it in Japan in 2019, ahead pressure hydrogen tanks to give allowing 3cm-6cm of clearance to of the 2020 Tokyo Olympic and Para- 600 litres of compressed hydrogen the bus stop. lympic Games. capacity. The idea is to provide consistent It will make an initial 100 units with The nature of the hydrogen fuel boarding and departure gaps for pas- potential for more. cell powerplant means it comes with sengers.

30 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz JAPANESE MARKETPLACE

Myanmar market comes to an end

yanmar has been a core market for the Japanese used vehicle Mexport trade in recent years but its days now appear numbered. Regular changes in regulation have seen the left-hand drive market rise and fall as a customer for used cars. So far this year it is the third most popular destination with around 80,000 units shipped in the first nine months of the year. But The Economist reports the trade is set to come to an end. Last month the Government announced individuals could import cars built from 2016 and onwards only. And as of the end of this year all right-hand drive vehicle import permits will no longer be granted. The move is seen as a way to in- crease local vehicle production. Suzuki is opening a new factory there shortly and other brands are now selling left- hand drive models built in other Asian countries. Recall drags Delivery issues down sales slash Nissan sales

apanese car sales fell 1.7% as the Nissan issan Japan has com- vehicles in coming days once recall weighed heavily on the market. pleted checks and government checks have been J A total of 372,470 vehicles were Nsorted its delivery issues completed at the halted plants. registered in October, Japan Automobile - which saw vehicles inspected Tightened procedures will Dealers Association figures show. by unqualified dealership staff mean only certified inspectors Sales excluding Kei-size vehicles were - though not without taking a will be allowed into the final down 4.7% to 231,563 vehicles. massive hit to its domestic sales. inspection area and there will be Toyota’s sales for the month were up 1.1% The company reported its regular checks that inspections to 105,782. sales in Japan are likely to have are carried out properly. Normally second, Nissan sales dropped fallen by half year-on-year dur- A total of 1.2-million vehicles 43% to 22,049 cars off the back of its recall. ing the stop on production. have been recalled for checks, Instead, Honda took second place on Factories are expected to though no cars exported as new 56,522 units, up 2.5%, followed in third by begin producing locally sold vehicles were affected. Daihatsu, up 12.7% to 40,984 and Suzuki on 12,540 - up 19.4%. Vehicle exports were high during Octo- Register for FREE NZ EV INDUSTRY NEWS ber, up 14.8% to 81,411. Total second-hand vehicles sales were news updates relatively static - up 1.5% to 311,993. Pas- - Receive twice-weekly news senger cars totalled 272,728 of those units, up 1.1%, and commercials a further 31,805, alerts to your email up 3.8%. www.evtalk.co.nz

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 31 ADVANTAGE NOVEMBER 2017 Vinsen’s View The monthly update from VIA chief executive, David Vinsen More unites us than divides us

t was my pleasure this each association’s independ- already co-operate well. This is far more effective for both month to advise our ence and separate constitu- is very much in the spirit of associations to meet with Imembers of an important encies - New Zealand’s new “co-opetition” that I have the agency so all parties are milestone for VIA: the sign- and used vehicle import often referred to in the past. involved in discussions at the ing of a memorandum of industries. It’s fair to say some have same time. understanding (MOU) with The key points of the agree- felt the need to be a bit the Motor Industry Associa- ment are: “guarded” around the MIA- Room to grow our influence tion (MIA). • Collaborate on areas of VIA relationship or be seen Looking to the future, we Like many associations mutual interest, providing to take sides – this will no are keeping the doors open that represent the interests a united voice for the ve- longer be the case. for more organisations to of a complex industry, VIA hicle importing industry. In terms of our differ- align themselves with us and the MIA have always • Work to a “no surprises” ences, the most likely area of so we can speak jointly on been careful to maintain clear policy so that policy de- divergence is the timing of shared issues. commercial boundaries. cisions, announcements new regulations and when While a merger isn’t on However, it’s also true and action on conten- they are implemented. the cards, it is certainly pos- that with all our differences, tious issues are commu- sible we could join forces we do share important com- nicated in advance. Clear message on common with other relevant groups mon ground. • Include other motor issues on specific issues to develop Although we might have industry associations in There are many ar- a cohesive position to take to been seen to be “at logger- negotiations of shared eas where our Government the Government. heads” in the past, behind the importance when ap- stakeholders benefit from a The agreement between scenes VIA and the MIA have propriate. combined view of our needs VIA and the MIA is an indica- collaborated on shared issues The MOU also pledges as a sector. These range tion of the increasing matu- for more than a decade. that both associations will from port operations to ACC rity of our industry and the As both organisations have work to identify areas where vehicle risk ratings and the organisations that represent matured, we have accepted we have different policies or development of standards for it. it’s better to work together positions. vehicles and infrastructure. Radical changes already and speak with one voice on Both retain the right – Recalls are a good exam- occurring across the trans- issues of common interest. and the responsibility – to ple of a topical issue where port sector, such as elec- Our stakeholders in the advocate independently for the whole industry will benefit tric vehicles and intelligent Government and throughout our memberships in those from a united approach. It transport, require new levels the industry agree this con- matters. Both have agreed has been difficult to develop of analysis and advocacy to sistency helps to ensure deci- any costs incurred while an end-to-end process for ensure the best outcome for sions that are timely, efficient working together should “lie the management of safety all New Zealanders. and thoroughly informed. where they fall’’, with each recalls when the NZ Transport Rather than a dramatic association responsible for its Agency has to deal with both “step change” in our work- The nuts and bolts own costs. VIA and the MIA separately. ing relationship, this agree- The MOU records the One fortunate aspect of My counterpart at MIA, ment is a natural and logical termsPhoto: TAITRAof our agreed working the process has been that chief executive David Craw- evolution in the story of our relationship while respecting organisations in our sector ford, shares my view that it industry.

Advice and advocacy for the used vehicle industry WHAT DO If you have technical questions, compliance problems, WE DO? consumer complaints, staff issues — we can help. For more information: www.via.org.nz | Free phone: 0800 842 842 | Phone 09 573 3058 Advice and advocacy for the used vehicle industry

Photo credit: TAITRA Join VIA at Taipei trade shows

rom EV batteries to autotronics, parts, automobile frames, pneumatic VIA welcomes involvement from all international trade shows are an products, manual hand tools, suspen- segments in the vehicle supply chain. Fideal way for savvy businesspeople sion systems and other electrical parts To find out more about joining VIA, or to see what’s on the horizon. and accessories. to register your interest in travelling Staff from VIA regularly attend trade as part of a VIA delegation, email VIA shows around the world in order to Autotronics Taipei technical manager Malcolm Yorston at stay up-to-date with advancements Also scheduled for April 11–14 at the [email protected]. across the full range of automotive Nangang Exhibition Hall, this showcases technology. products such as electronic control The Taiwan External Trade Develop- automatic transmission, electron beam ment Council (TAITRA) has extended an scanning systems, electronic power invitation to all VIA members to attend steering systems, electronic brake- the Asian Mega 4-in-1 Auto Trade Show force distribution control, vehicle drive UPDATE in Taipei from April 11–15 2018. control systems, electric control hitch Health and Safety In partnership with VIA, it is offering systems, GSM/GPS receiving equipment to help our members in travel planning, and more. with some flight and accommodation Are you prepared for the new subsidies available to qualifying guests. Motorcycle Taiwan Health and Safety framework? April 12-15 at the Taipei World Trade By 2020, the Government aims Four shows in one Centre. This event features motorcycles to achieve a 25% reduction in The four trade shows, each running and related products, and allows buyers workplace injuries. Are you ready? for four days, will cover a wide range of and sellers to meet and discuss chal- VIA is here to help, with automotive technologies. lenges and opportunities arising in the industry-ready Procedures Kits Taipei International Auto Parts & Ac- industry. for workshops, car yards and cessories Show compliance shops – developed Scheduled to be held from April Taiwan International Electric Vehicle in conjunction with experts 11–14 at the Taipei World Trade Centre’s Show HRtoolkit. Nangang Exhibition Hall, this event will This is scheduled for April 12–15 at For more information, contact: showcase auto parts and accessories, the Taipei World Trade Centre and will Malcolm Yorston, tools and components, devices and showcase products such as battery, Technical Services Manager auto machinery, repair tools and equip- cell, charger, lithium batteries and stor- on 0800 046 842 ment, brakes, steering products, vehicle age batteries for EVs and much more. or DDI 09 573 3243 Email: [email protected]

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Understanding what makes the best the best

ast month I talked sive knowledge in the Asia They gain a thorough under- durable, sustainable, high about gearing up for Pacific working with some standing as to why a robust performance dealerships. LEVs and how we at of the largest automotive and compliant sales process He can assist a business We’ve got Autosure like to be at the corporates. is essential, how to imple- to fully engage its people, forefront of technology and His hands-on experience ment that sales process, achieve high productivity use our innovative business in sales, finance and insur- what their UPV (unique value and improve overall business model to develop new prod- ance, dealership operations, proposition) is, why gaining a performance. New Zealand ucts and services tailored to distributor operations, fi- customer’s trust is critical, as One of these initiatives is our dealers and customers. nance and banking, vehicle what we call a Dealer- Innovation at Autosure is sales, training and develop- ship Diagnostic Review. covered! not limited to product de- ment, human resources and James Searle is It is an investigative velopment, however, and we senior management roles is general manager of review of the processes, And we’re here to help you are committed to ensuring augmented by a thorough DPL Insurance Ltd interactions and skill our partners have access to understanding of training levels for the dealer- provide the best insurance unparalleled levels of support principles, gained through ship, to identify areas protection for your customers. across all aspects of their a diploma in adult teach- well as how to define profes- where improvements might business. ing and accreditation as an sionalism and recognise the positively impact on revenue Our philosophy is to offer advanced DISC consultant. impact of every moment of generation from the finance approved dealers profit- Working with key internal truth. and insurance departments enhancing solutions that are and external stakehold- and provide incremental leading edge, thoroughly ers to raise performance Vehicle sales sales and gross opportunities researched, best practice at all levels, Lightfoot will We have all been expe- for vehicle sales. and practical. be responsible for building riencing the tremendous Stakeholders are provided Understanding what really frameworks and propositions shift in buyer behaviour with a comprehensive report makes the best the best is a that support the capability in recent years fuelled by which includes a summary INSURANCE critical component in today’s development of all person- internet searches, blogs, of key learnings, focal points ever-changing landscape. nel, including our own. forums, increased competi- for improvement, a detailed At Autosure we are Having just returned tion, tighter budgets, savvier action plan and an analysis of committed to helping to New Zealand buyers, mobile and social the financial impact on the • Mechanical Breakdown make our business part- after seven years habits, the expectation of business. ners’ operations smarter in Australia, he will instant gratification and At Autosure we are also • Payment Protection and more successful. be working with what-have-you-done-for- committed to developing our One of the ways we Autosure approved me-lately attitudes that can own people. We’re investing • Loan Equity do this is by delivering dealers nationally quickly undermine custom- in our sales team so they can training and devel- to support their er loyalty. help dealerships promote • Motor Vehicle opment solutions strategic growth Our Autosure sales train- best practice – and the best Gavin Lightfoot to help maximise and staff develop- ing programmes help sales training and development the profitability, efficiency ment initiatives. teams circumvent or prevail begins with providing our and compliance of the sales Some of these will include over these issues, as well as people with the tools and and finance and insurance training programmes: understanding why custom- knowledge to help dealers departments within dealer- ers buy what dealers sell, maintain a healthy and com- If you’d like to become an ships. Finance and insurance why they value what dealers mitted finance and insurance To support this, I’m Autosure offers a two- bring to them and how they operation. Autosure Approved Dealer, pleased to announce we day, highly interactive make buying decisions. Our dedication to in- contact us to find out more. have appointed Gavin programme with a key focus Our course addresses novation and supporting Lightfoot to a newly created on introducing menu op- every aspect of the sales our partners is unparalleled. role of sales performance tion selling. The aim is to process, including phone I encourage you to discuss manager. focus participants on sales and email activity. how we can support your Lightfoot has been techniques and to maximise Lightfoot will also be strategic growth and staff involved in the automotive profitability for finance and available as a business con- development initiatives industry for more than 25 insurance products through sultant to help dealer princi- with your Autosure account years and has gained exten- a transparent sales process. pals and their teams develop manager. www.autosure.co.nz | 0800 267 873 34 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz

Confidence for the road ahead We’ve got New Zealand covered!

And we’re here to help you provide the best insurance protection for your customers.

INSURANCE

• Mechanical Breakdown • Payment Protection • Loan Equity • Motor Vehicle

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www.autosure.co.nz | 0800 267 873

Confidence for the road ahead F&ITALK

F&I for profit, protection and customer retention

ll too often we focus on finance and insurance (F&I) sales for profit - and rightly so. A The importance of F&I in the motor industry is well documented and well accepted and every month I write to reinforce its value as a profit centre, the importance of “pro- cess” to set the stage, the ability to harness lost opportunities you have sitting in the palm of your hand (but are letting slip through your fingers) and the most effective methods to maximise F&I profitability. By Steve Owens Over the next couple of of Provident months I want to talk about Insurance the value of F&I as a tool for protection and long-term customer retention, beginning with the finance sale. The business manager’s most basic function in a dealer- ship is to control the sale, to ensure the vehicle is delivered and all associated paperwork is completed accurately and completely. Just how good a job they do depends on their sales ability and - after selling themselves and the dealership, building that all-important relationship - the sale of finance. Selling dealer finance not only provides direct finance commissions but also: • Protects the gross by removing the ability for outside finance sources to have an impact on the selling gross. This is most important and helps develop an ideal work- ing relationship between the sales team and business manager to ensure both production and profits are maximised. • Secures financing for the customer and establishes finance company relationships with finance companies the dealer trusts. • Ties the customer closer to the dealership through regular payments, developing a relationship over a long period of time and offering the chance to retain the cus- tomer for future purchases. • Increases the opportunity for additional dealership income through the sale of credit insurance and other insurance products. It’s one thing to generate profits but we also need to protect those profits and that’s where the insurance sale be- comes important... more on that subject next month. F&I is a powerful tool that is well proven to produce incremental profitability for many dealerships. But changing our focus from just profit and placing cus- tomer needs at the centre of every sale will help drive F&I sales for profit, protection and long-term customer retention. Next month we’ll talk about the value of insurance sales. In the meantime, I look forward to continuing working with you, helping turn F&I prospects into profit.

36 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz NEWSTALK

Colonial boss outlines reasons for success

Continued from page 14 ment team is also needed to make the businesses tick along nicely. “A large measure of the success of this company is global financial crisis. Only “Will the franchise model As for the electric vehicle the quality and commitment 910 units were registered in that has been part of the challenge, he says they have of the management.” 2010. company for over a century some limitations. Gibbons says Southpac “The market grew to continue to be a success- “At present, new electric Trucks is one of Colonial’s 2600 in 2014, then dropped ful arrangement for this vehicles cost about twice as major success stories. in 2015 and again in 2016. company?” much as similarly specified Both Kenworth and DAF The market is only now The industry is full of risks conventional vehicles and for are suited to New Zealand growing again but is not and Colonial is prepared for that double price they have conditions, which is one expected to exceed the 2014 them, he says. limitations compared to what of the main reasons be- peak.” “The company has to be a conventional vehicle can hind Southpac’s continued prepared to adapt. Finan- do. growth in the market, he What about the future? cially, we are well placed to “Compared to the alter- says. It might be difficult to adapt to changes. A profitable natives, EVs it just does not “The combined share predict what customers are company with few long-term add up for the mass mar- of the extra heavy truck going to do in the future but liabilities is able to adapt.” ket.” market for the two brands one certainty on the horizon is now over 20%. This share is the arrival of more electric growth has been achieved vehicles. in a fluctuating total market. The challenge for the “The heavy truck mar- company is how the cars will ket was severely hit by the be sold, Gibbons says. Specialists in One industry voice pre‑shipment inspections gets traction in Japan & UK  Full border inspections Continued from page 3 that are timely, efficient and Major changes loom-  Authorised MPI inspections thoroughly informed.” ing in the transport sector Both associations main- also make the collaboration  Authorised NZTA inspections tain the right to advocate timely. for individual policy posi- “[New technology like]  Odometer verification tions and operate under a EVs and intelligent transport “no surprises” policy, Vinsen require new levels of analysis  Pre-export appraisal says. and advocacy to ensure the The most likely area best outcome for all New  Vehicle history reports where the groups will Zealanders.” disagree is the timing of new regulations and when they are implemented.

JEVIC NZ 09 966 1779 www.jevic.co.nz

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 37 TRADE DIRECTORY The comprehensive guide to every service a dealer could use AUCTIONS PROVIDENT INSURANCE SAM 0800 676 864 09 583 2482 HEIWA AUTO [email protected] [email protected] +64 90 9614 9752 The ultimate specialist Contact: Steve Owens Workshop Management [email protected] Chief Executive Officer The specialist of exporting System suite. Helping dealers “Make Profits Range of options to suit. quality used vehicles, provid- Grow”. Specialist F&I training, ing the best service in the car support and products to retail industry. motor vehicle traders. MANHEIM AUCTIONS INFORMATION 09 918 0500 www.manheim.co.nz SERVICE PROVIDER Manheim is New Zealand’s MOTORWEB largest provider of automo- UDC FINANCE 0800 843 847 tive auction services. Auctions 0800 500 832 [email protected] held weekly. www.udc.co.nz NZ’s leading vehicle history Your first choice in automo- check provider, delivering NICHIBO tive lending. Fixed Rates. Fast online services to all sectors of www.tyres4u.co.nz 09 374 4436 Approval. the motor industry. www.nichibojapan.com We have a wealth of knowl- IT MANAGEMENT IT SERVICES edge and experience in auto SYSTEMS AUTOPLAY.CO.NZ auctions throughout Japan 09 361 1505 which we know will enable us AUTO-IT LIMITED [email protected] to assist you in making your 0800 776 611 Autoplay use the latest next purchase. Go to dealer locator to find your local dealer [email protected] technology to deliver a suite Changing your DMS? Let of smart digital tools to our NIKKYO Auto-IT help you, the leader customers. 0211-740-258 in New Generation Dealer http://www.nikkyocars.com Management Systems. Despite changing times in the PARTS industry our focus on customer Leading international provider of open platform satisfaction and quality cars has REPCO software solutions to the automotive retail market. kept us going for 22 years. 0800 800 878 [email protected] www.repco.co.nz 09 623 6020 SYSTIME Repco - over 800 highly trained SBL INTERNATIONAL 09 583 2482 www.incadea.com staff, 82 stores nationwide and VEHICLE BROKERING [email protected] home to New Zealand’s leading ™ 03 377 6578 Autoline DMS – World Cox Automotive automotive brands. www.sbltd.co.nz leading Automotive Dealer “NZ owned and operated SBL Management and Distribu- PAINT & FABRIC continue to set the motor tor/Manufacturer Systems. industry benchmark for SUPPLIERS importing vehicles” GARDX 0800 242 739 www.gardx.co.nz New Zealand Premier Paint & ORION Fabric Supplier. Providing profit 09 583 2482 solutions that achieves results. FINANCE & INSURANCE [email protected] SHIPPING & LOGISTICS NZ’s #1 Dealer Management AUTOSURE System installed in over 450 AUTOHUB Phone: 09 489 9107 businesses.Sales Workshop, 09 411 7425 DO YOU SELL YOUR www.autosure.co.nz Parts, Fleet, Rental, CRM. [email protected] SERVICE TO THE TRADE? Autosure NZ has been a lead- The easiest way to ship your ing provider of automotive- cars and other vehicles globally. Talk to Dale or Fran owner protection policies for the NZ retail motor vehicle about advertising your industry since 1986. PENTANA SOLUTIONS business in 09 478 0370 VEHICLE INSPECTION OXFORD FINANCE marketing@pentanasolutions. VINZ 0800 263 264 com 20+ years of local experience Vehicle Inspection NZ [email protected] and investment in the NZ 0800 GO VINZ OUR NEW TRADE www.oxfordfinance.co.nz market makes Pentana Solu- (0800 468 469) Oxford’s friendly team can tions the No. 1 choice for your [email protected] DIRECTORY offer you flexible solutions to Dealer Management System New Zealand’s best choice for finance the purchase of your WoF / CoF, Inspections, Certi- new vehicle. fications and much more. Phone: +64 9 309 2444 Mobile: +64 21 446 214 VTNZ 0800 88 88 69 Email: [email protected] [email protected]

38 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz STATSTALK USED VEHICLES

Biggest October USED IMPORTS BROUGHT TO ever for imports YOU BY:

ctober was a massive month Ofor used import AROUND THE COUNTRY registrations - the big- PASSENGER REGISTRATIONS gest passenger total OCT % DISTRICT OCT'16 for the month ever '17 CHANGE and one of the top five WHA 346 297 16.50 months overall. AUC 6618 6335 4.47 HAM 889 763 16.51 A total of 14,118 pas- THA 136 104 30.77 senger vehicles were TAU 551 516 6.78 registered, up 11.1% ROT 204 133 53.38 from this time last year. GIS 86 45 91.11 In the year to date the NAP 318 279 13.98 market was up 11% to NEW 209 205 1.95 WAN 115 77 49.35 136,628 units. PAL 358 290 23.45 Commercials also Nissan was second on Volkswagen on 456, MAS 93 70 32.86 did well, up 16% to 1130, 2762 cars, up 17.3% for. 19.6% Mitsubishi on 450 WEL 1099 956 14.96 from 974 a year ago. In 2017 stake, followed in third place and Audi on 244. NEL 295 241 22.41 the segment was up a sub- by Mazda on 2296, up 182% The Mazda Axela BLE 71 60 18.33 stantial 25% to 10,823 from for a 16.3% share. was the dominant GRE 37 40 -7.50 8631 in 2016. Fourth for the month was model during the WES 2 19 -89.47 CHR 1932 1645 17.45 Toyota led the used Honda on 1379, up 7.6% for month, well clear in TIM 110 85 29.41 import market, though its 9.8% of registrations, fol- the lead on 6578. OAM 12 18 -33.33 growth was behind the top lowed by Subaru on 744, up The Nissan Tiida DUN 432 378 14.29 brands. Its volume rose 5.6% 21% for a 5.3% stake. Continued on page 40 INV 205 153 33.99 to 3509, 24.9% of registra- Suzuki was next on 683, TOTAL 14118 12709 11.09 tions. followed by BMW on 576, USED IMPORT COMMERCIAL MAKES OCT OCT % Market TOP 10 USED IMPORT COMMERCIAL MODELS MAKE Movement '17 '16 Change Share OCT OCT MAKE MODEL MAKE MODEL '17 '16 TOYOTA 487 428 13.8 43.1 TOYOTA HIACE 360 TOYOTA HIACE 306 NISSAN 266 225 18.2 23.5 MAZDA 98 82 19.5 8.7 MAZDA BONGO 87 NISSAN VANETTE 77 ISUZU 58 61 -4.9 5.1 NISSAN CARAVAN 66 MAZDA BONGO 66 MITSUBISHI 43 23 Up 2 87.0 3.8 NISSAN VANETTE 53 NISSAN CARAVAN 66 FORD 39 40 Down 1 -2.5 3.5 NISSAN NV200 51 TOYOTA REGIUS 45 HINO 28 13 Up 3 115.4 2.5 TOYOTA REGIUS 46 ISUZU ELF 34 CHEVROLET 25 16 56.3 2.2 ISUZU ELF 36 NISSAN NV200 29 HOLDEN 19 25 Down 3 -24.0 1.7 TOYOTA DYNA 33 NISSAN ATLAS 24 FIAT 16 13 Down 1 23.1 1.4 NISSAN NAVARA 26 TOYOTA TOWNACE 24 Other 51 48 6.3 4.5 NISSAN NV350 25 FORD RANGER 22 TOTAL 1130 974 16.0 100.0

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 39 STATSTALK USED VEHICLES 20 TOP USED IMPORT PASSENGER MODELS OCT' OCT VEHICLE MAKE MODEL MAKE MODEL 17 '16 USED IMPORTS MAZDA AXELA 657 NISSAN TIIDA 677 BROUGHT TO YOU BY: NISSAN TIIDA 613 MAZDA AXELA 540 SUZUKI SWIFT 579 MAZDA DEMIO 516 TOYOTA COROLLA 562 SUZUKI SWIFT 476 MAZDA DEMIO 553 TOYOTA COROLLA 456 HONDA FIT 519 HONDA FIT 431 SUBARU LEGACY 378 TOYOTA WISH 333 MAZDA ATENZA 328 TOYOTA VITZ 318 Continued from page 39 TOYOTA WISH 319 SUBARU LEGACY 299 was second with 613, followed in third by the Suzuki TOYOTA PRIUS 301 MITSUBISHI OUTLANDER 269 Swift on 519. VOLKSWAGEN GOLF 278 VOLKSWAGEN GOLF 268 Toyota’s Corolla found itself down in fourth place MITSUBISHI OUTLANDER 270 MAZDA ATENZA 264 TOYOTA VITZ 251 TOYOTA PRIUS 219 with 562 vehicles, just ahead of the Mazda Demio on NISSAN LEAF 231 MAZDA MPV 208 553. TOYOTA ESTIMA 230 MAZDA PREMACY 207 The most popular large car was the Subaru Legacy MAZDA PREMACY 225 TOYOTA MARKX 201 on 378, the most popular people mover the Toyota TOYOTA MARKX 224 TOYOTA ESTIMA 199 Wish on 319, top hybrid the Toyota Prius on 201, top MAZDA MPV 217 HONDA ODYSSEY 193 Euro the Volkswagen Golf on 218 and SUV the Mitsub- NISSAN NOTE 205 BMW 3 Series 186 Continued on page 41 NISSAN DUALIS 201 NISSAN DUALIS 177 THE 17 LEADING USED IMPORT PASSENGER MAKES – YEAR-TO-DATE AUDI BMW CHEVROLET DAIHATSU FORD HOLDEN HONDA HYUNDAI MAZDA MERCEDES MITSUBISHI NISSAN PEUGEOT SUBARU SUZUKI TOYOTA VW OTHER TOTAL 17-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933 16-Jan 224 470 61 13 131 48 1324 44 1859 208 404 2075 17 558 679 2794 421 345 11675 % diff 18 21 -8 8 -22 -10 -1 -43 6 32 16 9 -29 -3 -8 22 11 51 11 17-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260 16-Feb 211 469 58 8 144 33 1255 41 1862 203 385 2143 16 630 676 2760 473 369 11736 % diff 8 13 -9 138 -24 85 4 -27 0 32 7 3 19 -13 -5 10 -7 33 4 17-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474 16-Mar 241 470 51 10 129 42 1369 40 1796 230 422 2240 20 593 657 2910 489 444 12153 % diff 23 52 57 30 1 45 6 -3 15 55 30 14 -15 2 8 28 12 32 19 17-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507 16-Apr 240 497 32 13 151 47 1218 43 1847 239 431 2357 18 555 646 2978 468 360 12140 % diff 5 11 47 -31 -40 43 1 -23 -1 20 8 -3 -17 3 -3 8 -1 30 3 17-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439 16-May 222 542 44 7 151 46 1267 50 1895 242 438 2429 23 579 628 3103 511 390 12567 % diff 29 22 32 57 -35 30 11 -28 14 52 28 13 -39 16 10 16 -13 45 15 17-Jun 252 537 46 11 120 68 1304 28 1983 290 507 2590 14 669 653 3304 437 526 13339 16-Jun 221 503 35 17 120 25 1227 43 1735 246 484 2252 13 579 633 3007 459 392 11991 % diff 14 7 31 -35 0 172 6 -35 14 18 5 15 8 16 3 10 -5 34 11 17-Jul 271 632 53 2 113 59 1447 35 2146 295 515 2732 13 687 746 3705 449 530 14430 16-Jul 220 543 31 7 120 36 1381 53 1961 243 467 2540 17 599 639 3260 525 413 13055 % diff 23 16 71 -71 -6 64 5 -34 9 21 10 8 -24 15 17 14 -14 28 11 17-Aug 271 632 53 14 113 59 1447 35 2146 295 515 2732 13 687 746 3705 449 518 14430 16-Aug 237 561 44 18 116 38 1327 33 1974 272 461 2408 22 592 674 3267 508 440 12998 % diff 14 13 20 -22 -3 55 9 6 9 8 12 13 -41 16 11 13 -12 18 11 17-Sep 302 616 55 11 101 59 1335 30 2220 264 438 2538 14 785 688 3234 427 528 13645 16-Sep 259 528 42 15 130 58 1267 21 1902 261 426 2288 8 609 624 3261 457 408 12564 % diff 17 17 31 -27 -22 2 5 43 17 1 3 11 75 29 10 -1 -7 29 9 17-Oct 244 576 52 10 122 47 1379 38 2296 225 450 2762 13 744 683 3509 456 512 14118 16-Oct 219 502 33 14 116 47 1282 32 1943 268 465 2355 14 615 580 3324 470 430 12709 % diff 11 15 58 -29 5 0 8 19 18 -16 -3 17 -7 21 18 6 -3 19 11 YTD 17 2707 6009 551 112 1111 584 13581 332 20903 2882 4869 23187 146 6526 6783 34290 4600 5255 136628 YTD 16 2294 5085 431 122 1308 420 12917 400 18774 2412 4383 23087 168 5909 6436 30664 4781 3991 123588 %diff 18 18 28 -8 -15 39 5 -17 11 19 11 0 -13 10 5 12 -4 32 11

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40 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz STATSTALK USED VEHICLES

20 TOP USED IMPORT PASSENGER MAKES OCT' OCT' % Market MAKE Movement 17 16 Change Share USED IMPORTS TOYOTA 3509 3324 5.6 24.9 Continued from page 40 NISSAN 2762 2355 17.3 19.6 BROUGHT TO YOU BY: ishi Outlander on 270. MAZDA 2296 1943 18.2 16.3 HONDA 1379 1282 7.6 9.8 The Nissan Leaf had a huge SUBARU 744 615 21.0 5.3 month, making its way to 14th SUZUKI 683 580 17.8 4.8 position with 231 registrations. BMW 576 502 14.7 4.1 With its strength in vans, VOLKSWAGEN 456 470 -3.0 3.2 MITSUBISHI 450 465 -3.2 3.2 Toyota continued to dominate AUDI 244 219 Up 1 11.4 1.7 commercials. It held 43.1% of MERCEDES-BENZ 225 268 Down 1 -16.0 1.6 the market in October with FORD 122 116 5.2 0.9 487 registrations, up 13.8%. LEXUS 91 59 Up 1 54.2 0.6 Nissan was next on 266, VOLVO 70 90 Down 1 -22.2 0.5 CHEVROLET 52 33 Up 3 57.6 0.4 up 18.2% for a 23.5% market JAGUAR 51 35 Up 1 45.7 0.4 share, followed in third by LAND ROVER 51 32 Up 3 59.4 0.4 Mazda on 98, up 19.5% for an 8.7% HOLDEN 47 47 Down 3 0.0 0.3 stake. MINI 41 32 Up 2 28.1 0.3 HYUNDAI 38 32 Down 1 18.8 0.3 Impressive in fourth place was truck-only Isuzu on 58, OTHER 231 210 10.0 1.6 down 4.9% for a 5.1% share, followed in fifth by Mitsubishi on TOTAL 14118 12709 11.1 100.0 43, up 87% for 3.8%. The Toyota Hiace again USED IMPORT COMMERCIAL MAKES – YEAR-TO-DATE 2017 proved to be the country’s most popular van, leading the import commercial market with 360 registrations. The Mazda Bongo was second on 87, followed by the CHEVROLET DODGE FIAT FORD HINO HOLDEN ISUZU MAZDA MITSUBISHI NISSAN TOYOTA VOLKSWAGEN OTHER TOTAL 17-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928 Nissan Caravan on 66. 16-Jan 16 5 13 18 9 11 25 35 33 158 338 7 27 695 Fourth was the Nissan % diff 19 -20 77 67 111 18 64 137 0 25 20 43 93 34 Vanette on 53 and the Nissan 17-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998 NV200 rounded out the top five 16-Feb 14 4 6 26 14 14 38 45 33 159 354 10 28 745 with 51. % diff 7 -50 50 35 121 36 18 109 21 20 32 0 46 34 17-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249 16-Mar 14 4 6 26 14 14 38 45 33 159 354 10 28 745 % diff 36 75 50 15 193 64 68 100 36 65 70 -20 71 68 17-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908 16-Apr 14 4 0 32 13 17 41 52 26 198 391 6 32 826 % diff 50 0 3 54 29 10 4 4 -6 -93 3017 766 10 THE VEHICLE DEALER’S NEWS SOURCE 17-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150 16-May 14 3 4 29 20 13 50 65 32 176 430 8 40 884 % diff 86 67 125 34 95 77 16 8 16 53 20 13 28 30 Register for 17-Jun 20 5 8 52 20 25 67 70 40 236 536 6 44 1129 16-Jun 14 8 4 26 20 16 48 60 26 201 400 7 34 864 % diff 43 -38 100 100 0 56 40 17 54 17 34 -14 29 31 17-Jul 24 1 3 49 41 21 41 68 41 233 530 3 34 1089 FREE 16-Jul 17 7 4 30 10 19 50 57 28 234 438 5 33 932 news updates % diff 41 -86 -25 63 310 11 -18 19 46 0 21 -40 3 17 17-Aug 21 6 5 52 33 17 74 60 45 269 520 8 38 1148 16-Aug 21 3 4 39 30 17 44 76 32 213 482 3 27 1002 Receive % diff 0 100 25 33 10 0 68 -21 41 26 8 167 41 15 thrice-weekly 17-Sep 18 9 4 47 20 23 67 67 39 217 526 9 48 1094 16-Sep 13 6 8 32 19 24 46 67 45 218 435 7 44 964 news alerts to % diff 38 50 -50 47 5 -4 46 0 -13 0 21 29 9 13 17-Oct 25 9 16 39 28 19 58 98 43 266 487 4 38 1130 your email 16-Oct 16 5 13 40 13 25 61 82 23 225 428 5 38 974 % diff 56 80 23 -3 115 -24 -5 20 87 18 14 -20 0 16 YTD 17 208 52 90 406 292 205 560 754 390 2328 4613 254 671 10823 YTD 16 153 49 62 298 162 170 441 584 311 1941 4050 68 331 8631 autotalk.com.au %diff 36 6 45 36 80 21 27 29 25 20 14 274 103 25 COMPETITIVE FINANCE. Tel: (09) 369 5276 PERSONAL SERVICE. www.autofinancedirect.co.nz

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 41 STATSTALK NEW VEHICLES

NEW VEHICLES Registrations break COMPETITIVE FINANCE BROUGHT TO YOU BY: 15,000 mark

he new vehicle in- tions ever. commercial vehicles lifted by dustry shook off any New vehicle registrations a massive 18% (6665 units) Telection uncertainty in totalled 15,530 last month, compared to 2016. October to post the second making it the strongest Oc- Motor Industry Associa- highest number of registra- tober on record. tion chief executive David The only other time Crawford says the results NEW COMMERCIAL MAKES (UNDER 3500KG) the market passed point to a record-breaking OCT OCT % Market MAKE Movement 15,000 registrations in a year for the industry. '17 '16 Change Share month was in June this “The 2017 new vehicle TOYOTA 1047 819 Up 1 27.8 23.7 year. market is expected to easily FORD 948 839 Down 1 13.0 21.5 Registrations were break through the 150,000 HOLDEN 334 376 -11.2 7.6 up 9.83% year-to-date new vehicles mark for the MITSUBISHI 330 197 Up 2 67.5 7.5 compared with the first time.” ISUZU 259 288 -10.1 5.9 same time last year and Toyota remains the overall NISSAN 219 298 Down 2 -26.5 5.0 for the month were up market leader with 4457 reg- MAZDA 193 155 24.5 4.4 5.6% (821 units) on Oc- istrations for a 29% market MERCEDES-BENZ 167 114 46.5 3.8 tober 2016. share, followed by Ford with VOLKSWAGEN 128 92 Up 1 39.1 2.9 Sales of passenger 1530 (10%) and Holden with FIAT 126 89 Up 1 41.6 2.9 Other 664 647 2.6 15.0 vehicles and SUVs rose 1341 (9%). TOTAL 4415 3914 12.8 100.0 6.3% (5321 units) and Continued on page 43 NEW PASSENGER MAKES NEW PASSENGER MODELS OCT OCT % Market OCT OCT MAKE Movement MAKE MODEL MAKE MODEL '17 '16 Change Share '17 '16 TOYOTA 3408 2468 38.1 30.7 TOYOTA COROLLA 1772 TOYOTA COROLLA 1210 HOLDEN 1006 1490 -32.5 9.1 TOYOTA RAV4 478 TOYOTA YARIS 362 MAZDA 903 912 -1.0 8.1 KIA SPORTAGE 354 HOLDEN COMMODORE 356 HYUNDAI 814 499 Up 2 63.1 7.3 TOYOTA HIGHLANDER 334 HOLDEN CRUZE 303 MITSUBISHI 641 567 13.1 5.8 MITSUBISHI ASX 323 HOLDEN TRAX 297 KIA 585 458 Up 2 27.7 5.3 MAZDA MAZDA3 303 MAZDA CX-5 297 FORD 581 785 Down 3 -26.0 5.2 MAZDA CX-5 261 TOYOTA RAV4 296 SUZUKI 555 418 Up 1 32.8 5.0 TOYOTA YARIS 226 KIA SPORTAGE 274 NISSAN 389 483 Down 2 -19.5 3.5 HOLDEN CAPTIVA 225 MITSUBISHI OUTLANDER 271 HONDA 386 387 -0.3 3.5 HOLDEN COMMODORE 223 TOYOTA CAMRY 265 SUBARU 303 208 Up 3 45.7 2.7 FORD FOCUS 212 MAZDA MAZDA3 253 VOLKSWAGEN 272 386 Down 1 -29.5 2.4 NISSAN QASHQAI 195 HOLDEN CAPTIVA 251 MERCEDES-BENZ 191 253 Down 1 -24.5 1.7 HOLDEN TRAX 185 SUZUKI SWIFT 205 BMW 142 158 Up 1 -10.1 1.3 SUZUKI SWIFT 182 NISSAN X-TRAIL 192 AUDI 127 148 Up 1 -14.2 1.1 MITSUBISHI OUTLANDER 174 HYUNDAI SANTA FE 179 JEEP 102 147 Up 1 -30.6 0.9 HYUNDAI TUCSON 170 NISSAN QASHQAI 162 SSANGYONG 89 249 Down 4 -64.3 0.8 TOYOTA CAMRY 169 FORD MONDEO 158 SKODA 76 116 -34.5 0.7 NISSAN X-TRAIL 166 VOLKSWAGEN TIGUAN 157 LAND ROVER 73 101 -27.7 0.7 FORD ESCAPE 164 TOYOTA HIGHLANDER 148 LEXUS 70 64 Up 1 9.4 0.6 LANDCRUISER Other 396 498 -20.5 3.6 TOYOTA 152 PRADO TOTAL 11109 10795 2.9 100.0

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UDC Finance Limited Ph 0800 500 832 or visit www.udc.co.nz lending criteria applies.

42 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz STATSTALK NEW VEHICLES

Continued from page 42 In the commercial sector, model and the top model Toyota was also the Toyota was again the market overall with 7950 registra- NEW VEHICLES market leader for passenger leader with 1047 for a 24% tions compared to 7045 for COMPETITIVE FINANCE and SUV registrations with market share, followed by the Toyota Hilux. BROUGHT TO YOU BY: 3410 for a 31% market share, Ford with 948 ( 21%) and followed by Holden with Holden with 335 (8%). 1006 (9%) and Mazda with The Ford Ranger regained 903 (8%). the top spot as the best- Another sales The top-selling pas- selling commercial model senger and SUV models for with 853 registrations for a record in Oz the month were the Toyota 19% share, followed by the Corolla with 1772, 1589 of Toyota Hilux with 762 and a mall cars, SUVs and The motor industry’s which were rentals, followed 17% share. light commercials official statistical service by the Toyota RAV4 with 479 In the year to date, the Sdrove Australia’s new there, VFACTS, says sales - 304 of them rentals - and Ford Ranger remains both vehicle market to a record reached a new high of the Kia Sportage with 354. the top commercial vehicle October sales result. 95,763 last month, surpass- ing the previous October record set in 2012. NEW COMMERCIAL MAKES (UNDER 3500KG) – YEAR-TO-DATE Two small cars and a light commercial vehicle were the nation’s top three sellers for October.

FIAT FORD FOTON WALL GREAT HINO HOLDEN HYUNDAI ISUZU LDV MAZDA MERCEDES-BENZ MITSUBISHI MITSUBISHI FUSO NISSAN SSANGYONG TOYOTA VOLKSWAGEN OTHER TOTAL Continued on page 44 17-Jan 63 788 67 0 42 383 68 271 87 154 40 219 45 276 83 698 123 266 3673 16-Jan 70 699 55 5 38 280 53 214 62 106 56 192 27 231 89 469 117 231 2994 NEW AROUND % diff -10 13 22 -100 11 37 28 27 40 45 -29 14 67 19 -7 49 5 15 23 17-Feb 64 713 66 8 45 364 97 255 101 186 51 282 35 346 52 747 76 246 3734 THE COUNTRY 16-Feb 41 662 47 2 32 249 67 215 82 115 41 288 25 22 78 644 102 412 3124 PASSENGER % diff 56 8 40 300 41 46 45 19 23 62 24 -2 40 1473 -33 16 -25 -40 20 17-Mar 92 897 47 0 53 393 122 350 114 190 83 365 102 290 68 1103 115 255 4639 REGISTRATIONS 16-Mar 42 752 85 8 48 284 76 318 41 151 53 462 50 234 96 851 124 244 3919 DISTRICT OCT'17 OCT'16 % diff 119 19 -45 -100 10 38 61 10 178 26 57 -21 104 24 -29 30 -7 5 18 WHA 184 165 17-Apr 65 768 38 65 0 48 322 90 283 86 128 50 298 263 40 810 90 194 3638 AUC 5712 5673 16-Apr 43 580 26 45 0 73 240 69 275 71 126 37 168 327 59 768 86 157 3150 % diff 51 32 46 44 -34 34 30 3 21 2 35 77 -20 -32 5 5 24 15 HAM 494 538 17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745 THA 104 50 16-May 42 814 28 49 0 51 411 77 281 92 183 47 246 194 66 788 104 205 3678 TAU 311 324 % diff 79 19 157 94 20 -15 25 25 -17 2 32 104 26 -33 43 13 56 29 ROT 147 74 17-Jun 63 1230 119 86 26 65 666 84 460 126 202 85 466 291 45 1299 232 259 5804 GIS 40 50 16-Jun 45 882 38 36 0 73 431 98 393 83 183 57 328 303 88 1097 150 228 4513 NAP 186 167 % diff 40 39 213 139 -11 55 -14 17 52 10 49 42 -4 -49 18 55 14 29 NEW 141 133 17-Jul 72 40 3 66 15 56 350 71 339 76 206 148 342 228 54 845 143 972 4026 WAN 89 47 16-Jul 75 972 37 36 0 79 317 129 345 93 208 76 206 254 80 703 76 180 3866 PAL 200 199 % diff -4 -96 -92 83 -29 10 -45 -2 -18 -1 95 66 -10 -33 20 88 440 4 MAS 69 62 17-Aug 104 833 38 95 14 65 384 63 332 115 241 100 278 256 35 1114 147 242 4456 WEL 638 63 16-Aug 97 861 42 75 0 58 283 80 338 70 129 139 231 273 86 739 73 206 3780 NEL 94 102 % diff 7 -3 -10 27 12 36 -21 -2 64 87 -28 20 -6 -59 51 101 17 18 17-Sep 157 875 51 85 8 63 380 75 321 110 205 125 373 267 38 1153 133 233 4652 BLE 64 48 16-Sep 142 835 72 58 0 61 439 89 326 67 192 124 354 284 49 730 108 250 4180 GRE 12 16 % diff 11 5 -29 47 3 -13 -16 -2 64 7 1 5 -6 -22 58 23 -7 11 WES 0 4 17-Oct 126 948 50 95 21 54 334 48 259 122 193 167 330 219 43 1047 128 231 4415 CHR 2206 2102 16-Oct 89 839 61 39 0 61 376 93 288 85 155 114 197 298 74 819 92 234 3914 TIM 73 67 % diff 42 13 -18 144 -11 -11 -48 -10 44 25 46 68 -27 -42 28 39 -1 13 OAM 7 11 YTD 17 881 8063 551 769 92 552 3924 814 3221 1013 1891 911 3454 2680 502 9941 1305 3218 43782 DUN 236 220 YTD 16 640 6953 483 433 44 524 3022 731 2677 682 1369 697 2495 2195 714 6934 985 2196 33281 INV 102 113 %diff 38 16 14 78 109 5 30 11 20 49 38 31 38 22 -30 43 32 47 32 TOTAL 11109 10795

UDC has money to lend. Lots of money. Talk to us today about stock funding options for your dealership.

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AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 43 STATSTALK NEW VEHICLES

NEW VEHICLES Another sales record in Oz COMPETITIVE FINANCE BROUGHT TO YOU BY:

Continued from page 43 the Hyundai i30 (3983), (3088), Ford Ranger (3074) Australia’s best-selling followed by the Toyota and Holden Commodore vehicle during October was Hilux (3812), Toyota Corolla (2418). Six record NEW COMMERCIAL MODELS (UNDER 3500KG) sales months OCT OCT have now MAKE MODEL MAKE MODEL '17 '16 been posted compared with 980,433 this FORD RANGER 853 FORD RANGER 768 across the time last year. TOYOTA HILUX 762 TOYOTA HILUX 512 ditch this year. Australia’s overall pas- MITSUBISHI TRITON 328 HOLDEN COLORADO 346 Total indus- senger car sales declined by HOLDEN COLORADO 307 NISSAN NAVARA 298 try sales are 3.8% in October, despite a TOYOTA HIACE 245 TOYOTA HIACE 297 0.5% ahead 9.7% surge in the demand NISSAN NAVARA 219 MITSUBISHI TRITON 197 of last year’s for small passenger cars MAZDA BT-50 193 ISUZU D-MAX 187 record and Year-to-date, passenger ISUZU D-MAX 163 MAZDA BT-50 155 sales year- cars are down by 6.9% on FIAT DUCATO 125 MERCEDES-BENZ SPRINTER 107 to-date stand the same ten-month period MERCEDES-BENZ SPRINTER 115 HYUNDAI ILOAD 88 at 984,931, in 2016. NEW PASSENGER MAKES ALFA ROMEO ALFA AUDI BMW CHERY CHRYSLER DODGE FORD WALL GREAT HOLDEN HONDA HYUNDAI JEEP KIA LAND ROVER LEXUS MAZDA MERCEDES-BENZ MINI MITSUBISHI NISSAN PEUGEOT PORSCHE SKODA SSANGYONG SUBARU SUZUKI TOYOTA VOLKSWAGEN VOLVO OTHER TOTAL 17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150 16-Jan 22 137 201 22 4 25 745 0 964 341 578 96 265 155 855 144 78 368 494 67 67 79 100 113 254 376 1774 346 46 183 8899 % diff -68 12 -1 -91 -75 -40 4 43 19 -7 -26 128 -28 -94 441 185 -80 31 613 9 -27 6 -47 -7 94 -7 37 -4 13 14 17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050 16-Feb 21 137 193 17 3 44 604 0 645 292 470 100 407 64 59 719 164 44 413 484 55 25 102 95 208 362 915 309 53 187 7191 % diff -86 28 -17 -100 33 -48 1 1 28 29 -44 26 45 5 5 49 2 32 -29 -13 -12 2 -2 47 72 8 15 -9 1 12 17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230 16-Mar 13 181 199 23 4 47 509 0 608 468 731 107 405 127 60 816 271 50 567 378 46 37 127 86 216 618 999 304 58 136 8191 % diff -15 12 -2 -100 -50 17 23 17 11 -6 -12 55 -16 10 11 -7 18 22 -10 22 -8 -43 -6 12 19 21 27 9 46 13 17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996 16-Apr 5 138 135 13 2 29 696 0 589 82 523 68 455 84 53 674 206 38 451 445 85 46 8 87 221 382 748 261 38 228 6790 % diff -40 -3 9 -100 -50 -55 -28 -8 80 7 90 9 4 -28 -99 245 21 -6 9 -65 -37 975 -25 -14 34 28 25 16 22 3 17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386 16-May 17 159 113 17 1 26 697 0 677 268 628 94 400 101 55 671 202 31 474 394 63 34 112 114 234 427 965 301 58 169 7502 % diff 18 45 27 -100 100 0 -25 1 19 -11 28 37 4 5 32 0 68 11 -3 -49 6 5 -36 30 27 29 41 -22 5 12 17-Jun 21 190 2 0 2 31 459 0 686 440 829 127 626 123 0 940 280 73 667 361 60 29 154 83 387 677 2011 430 50 443 10181 16-Jun 6 166 123 10 4 58 596 0 843 420 836 89 553 100 55 842 226 44 565 384 85 42 141 159 210 495 1569 338 62 165 9186 % diff 250 14 -98 -100 -50 -47 -23 -19 5 -1 43 13 23 -100 12 24 66 18 -6 -29 -31 9 -48 84 37 28 27 -19 168 11 17-Jul 18 169 168 0 3 11 444 0 537 467 391 84 569 73 59 811 167 54 592 381 80 22 108 72 292 520 975 303 29 206 7605 16-Jul 4 121 131 2 1 38 578 0 663 325 513 124 596 92 50 686 205 48 418 467 49 35 88 42 237 407 1321 252 51 157 7701 % diff 350 40 28 -100 200 -71 -23 -19 44 -24 -32 -5 -21 18 18 -19 13 42 -18 63 -37 23 71 23 28 -26 20 -43 31 -1 17-Aug 8 164 143 0 0 16 472 0 686 496 407 104 631 107 47 814 218 77 638 447 104 41 161 61 306 513 1397 327 34 187 8606 16-Aug 6 166 141 3 2 39 602 0 767 423 655 140 502 85 77 813 221 50 564 454 64 35 89 73 255 484 1542 421 47 174 8894 % diff 33 -1 1 -100 -100 -59 -22 -11 17 -38 -26 26 26 -39 0 -1 54 13 -2 63 17 81 -16 20 6 -9 -22 -28 7 -3 17-Sep 11 205 196 0 1 22 673 0 1006 295 531 89 556 106 66 875 163 59 647 390 91 22 111 43 292 552 2320 297 35 201 9855 16-Sep 2 155 161 9 0 52 619 0 1197 395 716 155 503 100 68 883 193 61 565 534 72 33 66 158 214 502 1692 391 51 157 9704 % diff 450 32 22 -100 -58 9 -16 -25 -26 -43 11 6 -3 -1 -16 -3 15 -27 26 -33 68 -73 36 10 37 -24 -31 28 2 17-Oct 8 127 142 0 0 12 518 0 1006 386 814 102 585 73 70 903 191 53 641 389 62 20 76 89 303 555 3408 272 50 254 11109 16-Oct 6 148 158 2 1 58 785 0 1490 387 499 147 458 101 64 912 253 60 567 483 74 50 116 249 208 418 2468 386 52 195 10795 % diff 33 -14 -10 -100 -100 -79 -34 -32 0 63 -31 28 -28 9 -1 -25 -12 13 -19 -16 -60 -34 -64 46 33 38 -30 -4 30 3 YTD 17 110 1753 1496 2 16 224 5603 0 7891 3847 5927 976 5755 985 521 7678 2651 591 6020 4002 636 313 1096 720 2856 5959 16164 3592 442 2342 90168 YTD 16 102 1508 1555 118 22 416 6431 0 8443 3401 6149 1120 4544 1009 1396 7160 2019 794 5078 4090 660 416 949 1176 2257 4471 13993 3309 516 1751 84853 %diff 8 16 -4 -98 -27 -46 -13 -7 13 -4 -13 27 -2 -63 7 31 -26 19 -2 -4 -25 15 -39 27 33 16 9 -14 34 6

UDC has money to lend. Lots of money. Talk to us today about stock funding options for your dealership.

UDC Finance Limited Ph 0800 500 832 or visit www.udc.co.nz lending criteria applies.

44 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz STATSTALK SECONDHAND

Compliance made simple Dollar falls, prices rise? ...since 1999

slowdown in the New Zealand less favourable,” the company says in its dollar against the yen could push October market update. Aused car prices up, Turners Group However, that hasn’t impacted used says. car sales in October, which were up 3.4% It’s all down to what Turners is de- compared with the same time last year. scribing as the “election effect” after the “This growth was caused by signifi- time taken to form a new government. cant increases in both dealer-to-public “Although there has been some re- transactions and ex-overseas registra- covery recently, the exchange rate is still tions,” Turners says. SECONDHAND REGISTRATIONS − OCTOBER 2017 SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL Cars 2017 Public to Trader 242 4712 1117 155 536 127 60 417 228 134 795 95 1145 215 94 39 1782 126 3 387 318 12727 Public to Public 1992 14870 3254 730 1971 1065 392 1447 887 693 1495 585 3106 1143 430 157 13 5306 578 88 2068 1106 43376 Trader to Public 632 6473 1521 324 845 424 151 659 376 278 778 216 1692 321 175 63 5 2202 191 36 724 427 18513 Cars 2016 Public to Trader 251 4648 1113 130 589 111 81 422 232 99 621 97 1135 192 87 28 1775 131 17 455 241 12455 Public to Public 1885 15087 3347 578 2223 948 360 1487 937 575 1634 406 3014 954 407 216 67 5106 493 161 2004 982 42871 Trader to Public 562 6058 1406 263 1021 302 179 603 385 197 734 184 1601 302 178 70 9 2471 222 62 640 380 17829 Cars % Change Public to Trader -3.6 1.4 0.4 19.2 -9.0 14.4 -25.9 -1.2 -1.7 35.4 28.0 -2.1 0.9 12.0 8.0 39.3 0.4 -3.8 -82.4 -14.9 32.0 2.2 Public to Public 5.7 -1.4 -2.8 26.3 -11.3 12.3 8.9 -2.7 -5.3 20.5 -8.5 44.1 3.1 19.8 5.7 -27.3 -80.6 3.9 17.2 -45.3 3.2 12.6 1.2 Trader to Public 12.5 6.9 8.2 23.2 -17.2 40.4 -15.6 9.3 -2.3 41.1 6.0 17.4 5.7 6.3 -1.7 -10.0 -44.4 -10.9 -14.0 -41.9 13.1 12.4 3.8 Motorcycles 2017 Public to Trader 2 117 35 1 18 6 8 1 19 7 46 9 1 30 20 7 327 Public to Public 75 520 157 30 96 15 14 72 67 20 63 19 157 55 23 3 4 247 26 9 72 33 1777 Trader to Public 12 153 38 11 26 9 2 18 6 7 11 9 38 12 5 36 2 1 20 14 430 Motorcycles 2016 Public to Trader 4 124 49 26 1 1 5 3 2 19 5 67 7 4 26 1 1 14 4 363 Public to Public 51 545 129 30 114 46 11 62 70 15 56 11 131 72 16 12 1 251 32 7 67 30 1759 Trader to Public 17 146 45 9 37 6 3 10 13 2 19 4 40 12 6 1 1 42 4 1 13 8 439 Motorcycles % change Public to Trader -50.0 -5.6 -28.6 -30.8 -100.0 -100.0 20.0 166.7 -50.0 0.0 40.0 -31.3 28.6 -75.0 15.4 -100.0 -100.0 42.9 75.0 -9.9

Public to Public 47.1 -4.6 21.7 0.0 -15.8 -67.4 27.3 16.1 -4.3 33.3 12.5 72.7 19.8 -23.6 43.8 -75.0 300.0 -1.6 -18.8 28.6 7.5 10.0 1.0 Trader to Public -29.4 4.8 -15.6 22.2 -29.7 50.0 -33.3 80.0 -53.8 250.0 -42.1 125.0 -5.0 0.0 -16.7 -100.0 -100.0 -14.3 -50.0 0.0 53.8 75.0 -2.1 Trucks 2017 Public to Trader 48 680 203 20 108 37 38 91 35 28 134 30 119 56 37 9 218 23 5 83 83 2085 Public to Public 359 1820 582 131 412 143 94 249 143 94 270 166 386 188 107 49 8 727 97 37 329 190 6581 Trader to Public 140 744 276 45 206 73 49 119 68 34 137 25 203 86 46 23 6 320 33 15 152 94 2894 Trucks 2016 Public to Trader 58 654 202 18 92 20 30 69 47 30 131 23 97 55 39 13 234 47 1 78 62 2000 Public to Public 366 1820 550 118 350 141 79 203 170 80 275 66 397 172 101 39 12 740 102 33 283 178 6275 Trader to Public 114 751 251 58 187 68 53 103 87 48 140 30 167 69 42 27 6 365 49 13 130 73 2831 Trucks % change Public to Trader -17.2 4.0 0.5 11.1 17.4 85.0 26.7 31.9 -25.5 -6.7 2.3 30.4 22.7 1.8 -5.1 -30.8 -6.8 -51.1 400.0 6.4 33.9 4.3 Public to Public -1.9 0.0 5.8 11.0 17.7 1.4 19.0 22.7 -15.9 17.5 -1.8 151.5 -2.8 9.3 5.9 25.6 -33.3 -1.8 -4.9 12.1 16.3 6.7 4.9 Trader to Public 22.8 -0.9 10.0 -22.4 10.2 7.4 -7.5 15.5 -21.8 -29.2 -2.1 -16.7 21.6 24.6 9.5 -14.8 0.0 -12.3 -32.7 15.4 16.9 28.8 2.2

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AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 45 STATSTALK TRUCKSBIKES

Bike sales in big jump

arm and generally dry spring weather Whas seen motor- cycle sales accelerate ahead of last year by a significant margin. Registrations of new bikes during October totalled 793, up 9.5% on 724 for the same month in 2016. Year-to-date the market is sitting at 6725 registrations. Suzuki was a big part of the gain - its total of 139 is a 58% rise on 1141 last year, giving it a 17.5% stake in the market. Yamaha was second on 95 bikes, down 8.7% for a 12% share, followed in third top ten alongside the usual Tied for fourth are the 28.2% gain. place by Harley Davidson, up scooter models. KTM 390 Duke, Suzuki UZ50 Harley Davidson leads the 39% for 10.3% of the trade. The Yamaha YZF R3AH and Yamaha MT-03 LAH on hot market, up 39.7% to 85 Fourth for the month was was the most popular on 23 16 units. units, a share of 40.9%. Honda on 60, down 25% for units, followed by the Suzuki Yamaha was second on a 7.6% market share, fol- GSX150 FDZA Gixxer and Import market up nearly a 21 bikes, up 23.5% for a 9.1% lowed by KTM on 55. TNT Roma 2T on 20 each. third stake, followed by Honda on Learner approved motor- Technically the GSX 150 is Registrations of used 17, down 10.5% for 7.3% of cycle scheme (LAMS) bikes the most popular bike overall import motorcycles were up the market. dominated the top model if another 12 registrations for massively in October, with a charts, making up half of the the DXA model are added in.

NEW BIKE MODELS MAKE MODEL OCT'17 YAMAHA YZF R3AH 23 SUZUKI GSX150 FDZA GIXXER 20 NEW BIKE MAKES TNT MOTOR ROMA 2T 20 OCT YTD OCT % Market MAKE KTM 390 DUKE 16 '17 '17 '16 Change Share % SUZUKI UZ50 16 SUZUKI 139 1141 88 58.0 17.5 YAMAHA MT-03 LAH 16 YAMAHA 95 746 104 -8.7 12.0 HONDA NBC 110BN 15 HARLEY DAVIDSON 82 630 59 39.0 10.3 FACTORY BUILT LINTEX CITY MASTER 12 HONDA 60 502 80 -25.0 7.6 SUZUKI GSX150 DXA GIXXER 12 KTM 55 362 6.9 PIAGGIO ZIP 50 2T 11 TRIUMPH 45 397 44 2.3 5.7 BMW 40 275 27 48.1 5.0 USED BIKE MAKES KAWASAKI 34 357 29 17.2 4.3 MAKE OCT'17 OCT'16 % CHANGE MARKET TNT MOTOR 26 251 28 -7.1 3.3 VESPA 25 192 15 66.7 3.2 HARLEY DAVIDSON 95 68 39.7 40.9 APRILIA 19 218 0 2.4 YAMAHA 21 17 23.5 9.1 MOPED 19 131 13 46.2 2.4 HONDA 17 19 -10.5 7.3 FACTORY BUILT 18 165 27 -33.3 2.3 DUCATI 16 14 14.3 6.9 PIAGGIO 17 166 13 30.8 2.1 TRIUMPH 13 9 44.4 5.6 DUCATI 15 131 20 -25.0 1.9 KAWASAKI 12 8 50.0 5.2 ROYAL ENFIELD 14 102 11 27.3 1.8 SUZUKI 11 9 22.2 4.7 FORZA 14 110 14 0.0 1.8 BMW 6 10 -40.0 2.6 INDIAN 13 82 16 -18.8 1.6 BUELL 6 3 100.0 2.6 HUSQVARNA 10 52 4 150.0 1.3 KTM 5 4 25.0 2.2 MOTO GUZZI 6 63 6 0.0 0.8 Other 30 20 50.0 12.9 Other 47 652 126 -62.7 5.9 TOTAL 232 181 28.2 100.0 TOTAL 793 6725 724 9.5 100.0

46 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz STATSTALK TRUCKS

More double-digit truck growth

he truck market recorded another big Tmonth of growth in October, up 18.5% year-on- year. Registrations of new ve- hicles over 3500kg totaled 531, up from 448 a year ago. So far this year registra- tions are a massive 954 units ahead of 2016. October was also notable for a tight battle between Isuzu and Fuso - Fuso taking the win by just one unit, with the inclusion of two paral- lell imports - up 148.7% from 39 units for an 18.3% market share - its push on the Can- ter model continuing to pay dividends. Isuzu registered 96 trucks, down 5% from 101 a year ago DAF rounded out the top ber, with a 29.6% gain for the despite a 2% drop in volume for an 18.1% market share. ten on 32 trucks, up 128.6% segment. to 49 vehicles, accounting Hino was third on 54 from 6% of registrations. A total of 184 used import for 26.6% of registrations. units, down 11.5% from 61 trucks were registered, tak- Toyota was second on 38, for a 10.2% share, followed in Big month for imports ing the year’s tally to 1849 up 46.2% from 26 a year ago, fourth by Fiat mon 33 units, a Import truck registrations against 1436 at the same 20.7% of the market, fol- 266.7% rise for a 6.2% sharer. were also on a high in Octo- time last year. lowed in third by Hino on 28, Isuzu leads the market, up 115.4% for a 15.2% stake. NEW TRUCK MAKES (OVER 3500KG) OCT YTD % OCT YTD MAKE MARKET USED TRUCK MAKES '17 '17 CHANGE '17 '17 OCT YTD % OCT YTD MAKE MARKET FUSO 97 39 148.7 18.3 856 440 '17 '17 CHANGE '17 '17 ISUZU 96 101 -5.0 18.1 1067 999 ISUZU 49 50 -2.0 26.6 486 377 HINO 54 61 -11.5 10.2 552 574 TOYOTA 38 26 46.2 20.7 369 346 FIAT 33 9 266.7 6.2 283 159 HINO 28 13 115.4 15.2 292 174 DAF 32 14 128.6 6.0 227 176 MITSUBISHI 25 12 108.3 13.6 233 162 MERCEDES-BENZ 28 29 -3.4 5.3 429 361 NISSAN 15 15 0.0 8.2 147 128 MAN 27 2 1250.0 5.1 205 204 MERCEDES-BENZ 6 3 100.0 3.3 32 17 FIAT 3 4 -25.0 1.6 21 29 VOLVO 27 37 -27.0 5.1 319 222 CHEVROLET 2 1 100.0 1.1 20 8 IVECO 26 16 4.9 200 149 DODGE 2 1 100.0 1.1 5 7 KENWORTH 20 6 3.8 190 135 SCANIA 2 0 #DIV/0! 1.1 16 2 Other 91 134 -32.1 17.1 926 881 Other 14 17 -17.6 7.6 228 186 TOTAL 531 448 18.5 100.0 5254 4300 TOTAL 184 142 29.6 100.0 1849 1436

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AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 47 TRIBUNALTALK

Tribunal dismisses expert’s opinion Burnard v Capital City Motors Ltd

he purchasers own a Ford Kuga, which they Tbrought new from the trader in 2014. Since then, they have travelled around 45,000km. Early in 2017, they saw a tel- evision news story regarding a Ford Kuga engine fire in Auckland. Concerned that their own vehicle might be at risk of a fire, they made enquiries with the trader but no further compartment”. information was available. The purchaser told the Then, in April 2017, the hearing he had no problems purchaser received a safety with his vehicle overheating recall notice from Ford New or showing signs of abnor- Zealand. It specified the vehi- mal coolant loss. Never- ager replied, stating the the cylinder head to crack. cle identification number and theless, he was sufficiently work Ford recommended in If the cracking occurred registration number of the concerned about the recall its safety recall notice was directly in front of the vehicle and stated that Ford that he visited the trader and a “precaution to avoid any engine’s oil gallery, it could New Zealand had “discov- told the salesman he wished issues arising with Kuga ve- result in a fine mist of oil ered a potential issue” with it. to reject the vehicle due to hicles” and did not mean that spraying directly on to the The letter said in affected a breach of the guarantee of the vehicle posed a safety exhaust manifold in such a vehicles, localised overheat- acceptable quality in the Act. risk. way that a fire could result. ing of the engine cylinder He wanted a refund of In its submission to the Stage one of the repair head, due to a lack of cool- the purchase price he paid tribunal, Ford New Zealand was designed to re-route the ant circulation (coolant loss), for the vehicle in September gave a precise description of coolant return hose from the could cause the cylinder 2014- $38,990. the potential chain of events turbo, thereby lowering the head to crack, causing an oil The trader’s group that the recall was designed temperature of the coolant leak. An oil leak could result service manager told the to address. being returned to the degas in a fire in the engine com- purchaser the trader did not It indicated that during bottle. In addition, the degas partment. accept the rejection as it did testing (presumably after the bottle and hose were to be Accordingly, the recall not consider the vehicle had occurrence of engine fires replaced with materials bet- repair work was expected a defect. either overseas or in New ter designed to withstand to commence in the second In a response email, the Zealand), it found the routing high temperatures. This quarter of 2017. Vehicle purchaser stated he did of the coolant return hose would, according to Ford, owners were asked to book not consider a reasonable from the turbo could lead to significantly reduce the pos- their vehicles in to have consumer would regard as super-heated coolant enter- sibility of coolant loss. each stage of the repair acceptable in a vehicle cost- ing the coolant degas bottle. A field service engineer work completed. ing $38,990 a potential issue The super-heated coolant for Ford New Zealand The tribunal hearing was that could result in a fire in could cause the degas bot- emphasised that, as long told 911 Ford Kuga vehicles the engine compartment. tle to prematurely weaken, as coolant remained in the were subject to the recall in The repairs outlined in causing cracking and pos- engine, there was no risk of New Zealand. the recall notice involved sible leakage in some cases. the cylinder head cracking Until the parts were avail- re-routing the turbo cool- This leakage, if not recog- or any resulting engine fire. able, Ford advised vehicle ant return line, as well as nised, could cause a loss of Stage one repairs were owners to maintain proper the installation of a new coolant sufficient to lower carried out on the purchas- engine coolant levels by warning system. That, in the the coolant level below the er’s vehicle in August 2017. following the coolant check purchaser’s view, pointed to cylinder head. The second stage, which procedure in the mainte- the present routing of the If that occurred, on is expected to be carried nance section of the vehicle turbo coolant return line engine start-up the cold out in the fourth quarter of owner manual. Doing so being an “unsafe feature of engine could immediately 2017, would involve fitting a would “substantially reduce the vehicle”. overheat. This “excessive coolant level sensor system the risk of a fire in the engine The group service man- thermal load” could cause Continued on page 49

48 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz TRIBUNALTALK

Continued from page 48 therefore had no factual report to be misleading with the vehicle had overheated, which would notify the driver basis on which to comment respect to the intent of the there was no basis for con- of coolant loss. on its performance. recall as it was not to “stop sidering a crack had started The trader and Ford said The expert had not identi- the crack from continuing” to form. there was no evidence that fied any specific fault with but was a precautionary The tribunal accepted the purchaser’s vehicle had the vehicle nor any factors exercise to mitigate the risk a reasonable consumer ever overheated or shown that would indicate the cyl- of the cylinder head crack- fully acquainted with the signs of coolant loss. In their inder head in this particular ing in the first place. defect would not regard it submission, there was no ev- vehicle was at risk of crack- The tribunal’s assessor as acceptable in light of the idence of the circumstances ing. reviewed the evidence and vehicle’s age, mileage and that could potentially lead to The cylinder head crack- acknowledged the expert’s price. It also did not accept cylinder head cracking. ing was solely the result of experience but considered the failure of the vehicle to On that basis, they denied the thermal stress created several of Ford’s criticisms comply with the guarantee the presence of any defect by coolant loss. The engine had validity. of acceptable quality was of and said the repairs were would have to be started In particular, the assessor a substantial character. merely precautionary, to re- with a “dry” cylinder head for agreed a crack in the cylinder “The primary difficulty duce the risk of overheating, any cracking to occur. This head needed to start for it with (the purchaser’s) sub- cracking and a potential fire vehicle had never exhibited to continue. The vehicle’s mission is that a reasonable occurring in the future. coolant loss or had an over- engine would have had to consumer who was ‘fully The purchaser presented heat condition of any kind. overheat before that could acquainted with the nature a report by a mechanical Ford said the expert’s happen. That was because and extent of the failure’ engineer - and former MVDT comments on the recall the problem arouse from would realise that the prob- assessor - stating that, in were outside the scope of his a thermal shock, a sudden lem was capable of being his opinion, the design fault expertise. That was shown by event, rather than a gradual fixed by Ford free of charge described in Ford’s recall the fact that his report omit- emergence of a crack from and with minimal inconven- notice was a “serious fault in ted reference to the intent the normal temperature ience.” the cooling system”. of re-routing the coolant levels of the vehicle. The tribunal declined the In his view, the failure of return hose. The re-routing As there was no evidence rejection. the cooling system causing was intended to reduce the the cylinder head to crack temperature of the coolant and leak oil suddenly. Rather, flowing through the coolant a crack would start very degas bottle, eliminating the NYK VEHICLE slowly in the early stages and likelihood of the bottle or its only be identified with the connections from becoming EXPRESS SERVICE very best non-destructive brittle and causing a signifi- testing equipment after the cant loss of coolant from the cylinder head was removed. engine, thereby mitigating Ford criticised the re- the risk of the cylinder head Reliable fortnightly port saying the expert did cracking. vehicle logistics not inspect the vehicle and Ford also considered the service JAPAN to NZ

PORT TO PORT / New Government, DOOR TO DOOR to Auckland, Christchurch, new direction Wellington, and Nelson

Continued from page 26 Full MPI inspection Internationally, governments use taxation rebates to incentivise the uptake of EVs. New Zealand’s taxation service from Kawasaki, system is less complex and layered than in most other Osaka, Nagoya and Moji countries but there is still room to integrate the taxation system with wider economic goals. SUN PHOENIX CO.,LTD. + Marine Insurance available A lower fringe benefit tax rate compared to ICE ve- hicles would significantly incentivise businesses to take For eFFIcIent custoMer Focused servIce up low emission vehicles such as EVs. For simplicity reasons, there is some merit in consid- contact NYK ering a carbon tax on fuel with offsetting tax benefits Auckland Branch 0800 695 546 Christchurch Branch 0800 695 2424 elsewhere in the economy. email: [email protected]

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 49 DIARYTALK

ers in Auckland, Wellington and Christchurch, Volkswa- gen New Zealand says. The price will be around $61,990, plus on-road costs. THE Toyota Australia bids AutoTalk’s farewell group editor Toyota Australia has held Scott Morgan DIARY internal celebrations at its was named Collision Repair

looks at the manufacturing plant in Altona, Apprentice of the Year, and Scott Morgan Scott month gone by marking the last shift for 3000 Hamelmann, from Giltrap Audi, on AutoTalk.co.nz workers after 54 years of car- Auckland, received the Light making down under. Vehicle Apprentice of the Year A celebratory parade of award. various models including the cle Dealership in Taupo, was Toyopet Tiara, the first locally October 2 39. built Toyota, plus Celicas, October 5 Police say his death has Camrys, Corollas, Coronas, Customer centre been referred to the coroner. Avalons and Crowns made its Velar scores top tops way down the factory’s main safety rating Toyota New Zealand’s Cus- road. Cold water poured New medium-sized luxury tomer Dialogue Centre has Thousands of produc- SUV the Range Rover Velar has won the National Supreme on port move tion line workers, supervisors, been awarded ANCAP’s top Diamond Award for cus- Ports of Auckland’s former engineers and managerial safety rating. tomer service at the 2017 CRM chairman Richard Pearson has staff cheered and whistled with It achieved high scores Awards. joined the chorus opposing NZ mixed emotions during the across all areas of assessment. It recognises the best First’s proposal to move the parade which lasted around 15 “The Velar arrives to our customer service offered by port to Whangarei. minutes. market with strong all-round a call centre with less than 50 He’s reported as saying the safety performance resulting staff. Judges considered is- cost of moving freight north in a five-star ANCAP safety sues such as promptness and would add about $300 or October 4 rating,” ANCAP chief executive quality of reply, politeness, more a container. officer James Goodwin says confident positive language, That would translate into Sales across the knowledge of products and more business for Tauranga’s Tasman favour Fraudster denied services, providing further port, with Pearson adding a information and adding value merger of the two ports is annual record parole to the customer’s experience. more a logical step, the Na- Federal Chamber of Automo- The woman who defrauded The Toyota team was also tional Business Review reports. tive Industries figures show the Ministry of Transport of named New Zealand’s top Australia’s bumper 100,200 $726,000 will remain in prison Automotive Call Centre. Toyota Racing Series new vehicle sales recorded in after being denied parole. moves September equates to a 0.2% Joanne Harrison is serving Awards for Kawasaki Hampton Downs Motorsport year-to-date increase. three years and seven months distributor Park is the new home of the Despite the month’s 2.4% after pleading guilty to three drop in sales compared with charges of dishonestly taking The distributor of Kawasaki Castrol Toyota Racing Series. September 2016 – 2496 fewer or using a document, the New motorcycles and jet skis has The series’ administra- sales – the total year-to-date Zealand Herald reports. picked up two regional De- tion, workshop and cars figure stands at 889,168. The board found Harrison loitte Fast 50 awards. themselves have shifted from The light commercial vehi- poses “an undue risk to the Waikato-based Verhoeven Otahuhu in Auckland to the cle and SUV segments led the safety of the community”. Group scooped the Master of North Waikato facility. way in new car sales. Growth award and the Fastest Toyota motorsport manager Small growth for Growing Retail or Consumer Mark Whittaker told a crowd Apprentices Products Business at the of supporters at Hampton truck market Central North Island section Downs the facility provides honoured Both new and used truck of the awards. plenty of room for everything Awards have been given registrations recorded small The company distributes from maintenance of the cars to Motor Industry Training rises year-on-year in Septem- Kawasaki motorcycles and jet to parts storage. Organisation apprentices for ber, bucking usual pre-election skis throughout New Zealand their work in the automotive slowdown trends. and the Pacific Islands. industry. The market for new com- October 3 Abner Apineru and Anton mercials over 3500kg was up Dealer dies on Hamelmann were named Mo- 3.2% for the month to 579 Ruapehu VW e-Golfs here tor Trade Association (MTA) units, reaching 4723 for the Apprentices of the Year at the year – nearly 1000 units ahead The man who fell to his death soon MTA Northern Region Awards of the same time in 2016. at Mt Ruapehu’s crater lake Volkswagen e-Golfs are com- at the Auckland War Memorial Isuzu was again the domi- was confirmed as Taupo mo- ing to New Zealand in mid- Museum. nant brand, up 20% to 126 ve- torcycle dealer Richard Ebbett. November. Apineru, of Auckland hicles, a 21.8% market share. Ebbett, who Stuff reports A limited supply is expect- Panel & Paint (city branch), owned the Moto SR Motorcy- ed to be available from deal- Continued on page 51

50 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz DIARYTALK

model’s chief engineer Masa- exact date is yet to be con- to our line-up – one which is hiko Maeda says. firmed. sure to turn heads and spark “Buyers of the Kia Stinger imaginations,” says Mitsubishi Aston Martin a snip will not only stand out from NZ vehicle sales and marketing at $4m the crowd, they will also have manager Daniel Cook. A limited edition Aston Martin the confidence of owning a could be the most expensive new car that won’t cost them “Switch” tax move car for sale in New Zealand. anything for scheduled servic- for EVs Continued from page 50 The rare Aston Martin One- ing over the first four years or Not-for-profit group Drive 40,000 kilometres, whichever Boost for used car 77 is on the market for $4 Electric is encouraging the million at Giltrap Group’s new occurs first,” says Kia Motors new government to look at a arrivals in September Aston Martin dealership in New Zealand general manager fringe benefit tax (FBT) innova- The number of used cars that Grey Lynn, the New Zealand Todd McDonald. tion to encourage corporate came into the country in Sep- Herald reports. uptake of electric vehicles. tember was up almost 1000 on A Giltrap Group spokesman Calls to ditch annual Drive Electric’s suggested the August result. says it “probably [is] the most rego “Switch” scheme would Latest figures from New expensive car for sale in New The need to register a vehicle involve the incoming EV at- Zealand Customs show 13,401 Zealand” and is one of just 77 every year has been called into tracting the lower FBT rate used cars arrived compared ever made. question. of the outgoing fossil fuel with 12,455 in August. Labour’s associate trans- vehicle. In the new car segment, port spokesman Phil Twyford FBT is lower on fossil fuel 7620 arrived during Septem- October 11 told Stuff it is an exercise in vehicles because they are ber, the lowest number to revenue gathering. much cheaper than EVs at pre- date this year and a significant Apologies for “I think most people think sent, Drive Electric chairman dip on the previous month’s “stupid” stunt there must be a good reason Mark Gilbert says. 10,599. for it, it’s about safety or what- 2CheapCars has apologised on ever, but no – it’s just about social media for a marketing revenue gathering.” October 19 October 10 stunt which offered $10 Pak’n Save vouchers in exchange for Conference looks to SUVs dominate five-star Google reviews. “Despite our best inten- October 17 the future finalists tions our recent marketing The first ever Financial Services Half of the finalists in the campaign to leave a review MIA and VIA join Federation (FSF) conference 2017 New Zealand Car of the was not received kindly,” it forces will explore opportunities and Year are SUVs, reflecting the posted on Facebook. The two organisations rep- risks the industry faces moving market’s love of the style of “We apologise for being so resenting the new and used forward. vehicle. stupid.” vehicle import trades in New The one-day conference The Land Rover Discovery, Zealand have agreed to co- – Financial Services Future- Mazda CX-5, Skoda Kodiaq, operate on matters of shared Proofing – will look at a range Subaru XV and Suzuki Ignis October 16 interest of topics, including advances are joined in the group of 10 A memorandum of un- in technology, the changing by the BMW 5-Series, Holden Three decades of derstanding between the Continued on page 52 Astra, Honda Civic hatch, A&P shows Motor Industry Association Suzuki Swift and the electric and Imported Motor Vehicle Bay Ford dealer principal Ste- Hyundai Ioniq. Association (VIA) recognises phen Salkeld is getting ready The New Zealand Auto- their agreed working relation- for his 31st Hawke’s Bay A&P mobile Association and New ship while respecting each Show. Zealand Motoring Writers’ association’s autonomy. THE VEHICLE DEALER’S NEWS SOURCE However, the show’s Guild will announce the Car of It will be a united voice for changed significantly since the Year at the Viaduct Events the vehicle importing industry his first event in 1987, he says. Centre in Auckland on Decem- on matters of mutual interest, “Back in those days the Register for ber 12. the organisations say. show was very social. I can Hilux returns to remember families who Japan would come and have their FREE [car] boots full of picnics, a October 18 news updates The Toyota Hilux has returned few wines and beers,” he told to the Japanese car market Hawke’s Bay Today. Mitsubishi launches after a 13-year hiatus. Eclipse Cross Receive The model returned to Free servicing with The latest addition to Mitsubi- thrice-weekly the brand’s home market last shi’s SUV range – the Eclipse month after demand from us- new Stinger Cross – has been unveiled. news alerts to ers. Around 9000 older mod- Owners of the new Kia Stinger It will be available as a els remain on Japan’s roads. will receive free scheduled your email 2WD or AWD in XLS and VRX “While sales in Japan ended servicing for four years or editions. in 2004, there are still around 40,000kms. “The arrival of this smart 9000 owners who mainly The five-door liftback is set and stylish compact SUV use the Hilux for work,” the to go on sale in New Zealand autotalk.com.au later this year although the marks a significant addition

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 51 DIARYTALK

Autoselect and most recently Continued from page 51 Focus on transport dealer principal at AHG-owned political landscape and regu- Industry leaders are urging John Andrew Mazda. latory updates. the new Government to keep FSF executive director pace with fixing the country’s Port move one step Lyn McMorran told AutoTalk transport system. the level of interest has been VIA chief executive David closer positive enough that plans are Vinsen says more will be Winston Peters’ plan to move known once policy detail and Ports of Auckland operations already underway for a two- toTalk the move “doesn’t really ministerial portfolio alloca- to Northport in Whangarei day conference in Wellington change anything” in terms of tions are released. could become a reality. next year. the Auckland Council-owned However, he says it’s impor- As part of its coalition deal port’s future. Toyota to install free tant whoever takes over as with Labour, New Zealand EV charging transport minister keeps their First has negotiated a feasibil- ity study on moving the Ports Free electric vehicle charg- eye on strategic objectives of Auckland. October 27 ing points will be installed at such as increasing the number That includes giving “seri- Toyota dealerships around of electric vehicles and push- ous consideration” to moving Cox Automotive New Zealand. ing for intelligent transport its operations to Northport. leadership shuffle It will start with Manukau, solutions. Cox Automotive Australia has Greenlane, Auckland city, Immigration cuts made two senior appointments Hawke’s Bay, Manawatu, Wel- as chief executive Gary Martin lington and Christchurch later could hurt dealers October 25 departs. this year, Toyota New Zealand Concern is being raised about Rob Whiten, formerly Man- chief executive officer Alistair the new Government’s inten- New ministers heim national retail director, Davis says. tion to cut migrant numbers. announced has been appointed to replace The move will help over- Prime minister Jacinda Labour’s Phil Twyford has Martin as chief executive of come the challenge of limited Ardern has confirmed that picked up the key role of Cox Automotive Australia New availability of public charging Labour’s policy of trimming transport minister in the new Zealand, overseeing Manheim, stations. migrant numbers by 20,000- Government. Dealer Solutions, CarsGuide 30,000 is part of its coalition The role ties in with his and AutoTrader, and Xtime agreement with New Zealand other portfolios of hous- businesses. First, although specific details ing and urban development October 20 The open position for Man- are yet to be released. minister. heim Australia New Zealand However, Auckland City Green MP Julie Anne Nissan production has been filled by Charles BMW managing director Ian Genter backs up Twyford as halted Cumming, previously director Gibson told AutoTalk the pol- associate transport minister, Nissan has announced plans to of operations at Manheim. He icy will have a negative effect sitting outside of cabinet. temporarily halt the produc- on his business and the entire started with the automotive tion of cars destined for the luxury car market. auction giant in 2001. Japanese market as it sorts out issues with pre-delivery October 26 inspection. It recently recalled 1.2 October 24 Port study ‘doesn’t million vehicles having New boss for Buy change anything’ discovered dealers failed to The new Government’s deci- Register for correctly undertake pre- Right Cars sion to put together a study delivery inspections. The Julian Stone has been named that will look at the Ports of vehicles were sold between as the new general manager Auckland’s future isn’t a con- FREE October 2014 and September of Buy Right Cars by its parent cern for the company. news updates 2017. The inspections, which company Turners Group NZ. Labour’s coalition partner Stone will be responsible include steering and brake New Zealand First secured Receive three news checks, were not undertaken for eight dealerships across the study after it promised by trained technicians. Auckland. during the election campaign alerts to your email As in New Zealand, Japa- He has held a variety of to move all port operations to each week nese dealers are responsible positions, including new cars Northport by 2027. for inspecting and registering manager at Manukau Nis- However, Ports of Auckland all new vehicles when sold. san, New Zealand manager of spokesman Matt Ball told Au- www.dieseltalk.co.nz

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52 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz AUSSIETALK October 13 October 25 AUSSIE TALK AutoTalk Australia’s Ferrari speeding Win one, lose one editor Scott Murray ahead Echuca/Moama has sprouted looks back at the DIARY Ferrari Australasia chief execu- major stories in the a new Kia dealership along the past month on our tive Herbert Appleroth says Northern Highway while Deni-

Scott Murray Scott Australian the Italian luxury sports car liquin is losing one of Austral- AutoTalk website brand is expanding in Australia ia’s oldest Holden dealerships. – autotalk.com.au exponentially, adding more Previously a used car dealers in the next 18 months. dealer, Echuca Auto Group in Sydney, Ateco’s public Unveiling the LaFerrari dealer principal Duane Johns relations spokesman Edward Aperta (roadster) hypercar has locked in a franchise October 2 Rowe says the brand has at Motorclassica, Appleroth with South Korean brand Kia, huge interest from Australia’s says the brand’s record new the Riverine Herald writes. Shocking security dealer network. car sales in Australia have “Previously there has been measures “We have had a number encouraged the brand to no representation for Kia in begin new franchises across Echuca which was unusual,” Bunbury Honda and Kia in of approaches from existing the east coast. Johns said. southwest Western Australia companies wishing to become “We’ve never seen a point has applied to the City of Bun- dealers as we move from in time where Ferrari sales bury for an electric fence to talking to 2% of the market to have been this successful,” he protect its vehicles. 25%.” October 27 says. The family-owned Bun- bury dealership has suffered Code of conduct $30,000 worth of damage in October 9 sought a year and a half on vehicles October 16 The Australian Automotive by vandals, forcing dealer AHG expands with Dealer Association (AADA) New cafe concept principal Scott Jones to look new acquisition wants the Australian Compe- at alternative ways to stop Automotive Holdings Group store tition and Consumer Com- trespassers, the West Austral- (AHG) has agreed to acquire Mercedes-Benz Australia will mission (ACCC) to establish ian reports. five automotive dealership make Melbourne the seventh an industry-specific code of Vandals have thrown rocks franchises in New South Wales. global city to open the brand’s conduct for new car retailers. over the dealership fence into AHG is buying Rutherford new “Me” lifestyle store con- When the ACCC pub- cars, lobbed bottles at vehicles and Maitland’s Hunter Mo- cept. lishes its final New Car Retail and tossed rubbish into the tor Group, which includes Opening on November 3 Industry report in December, yard. Isuzu Utes and Volkswagen in the newly-renovated Rialto the AADA wants the consumer Commercial dealerships in Towers in Collins St, the new watchdog to lay proper foun- the former, and Volkswagen space combines Melbourne’s dations on which the sale of October 2 Passenger, Subaru and Honda cafe culture with the lifestyle all new vehicles in Australia, dealerships in the latter. of its customers. both manufacturers and deal- Blackwell to head The purchase adds to The venue aims to offer erships, must adhere to. AHG’s portfolio in the region cultural experiences with a AADA chief executive David Australian Motors “Meet the Maker” showcase Blackhall says the new car Shelley Blackwell is Austral- northeast of Newcastle which of boutique gin distillers, a retail market study highlights ian Motors Group’s new chief includes Nissan, Mazda and Kia watchmaker and milliners, but concerns about dealerships executive. sites. it won’t be selling cars directly. being restricted in their ability She is the first female chief to adhere to Australian Con- executive at the South Aus- Car-yard loan writer sumer Law without jeopardis- tralian automotive company, October 12 ing business obligations with which represents Mazda, Mit- banned carmakers. subishi, Suzuki and Isuzu Ute Car smashes into Daniel Wilson has been banned by the Australian Se- across five Adelaide sites. new dealer Sparkling new Blackwell was previously curities and Investments Com- The two-month-old Mer- mission (ASIC) from engaging showroom opens chief financial officer at AP cedes-Benz Unley dealership in any form of loan-writing Southport Jaguar Land Eagers South Australian Car in Malvern, south of Adelaide’s financial activity. Rover’s brand new showroom Group. CBD, has been damaged by a Wilson wrote and submit- has opened on the Gold Coast car. ted customer loans for the A Subaru travelling along with pep in its step. purchase of vehicles from The Bruce Lynton fam- October 4 Cross Road in Malvern Cranbourne-based Combined smashed into the dealer- ily owned business has been Motor Traders between 2013- a Land Rover dealer for 22 LDV network set to ship at about 1.30am. It hit 14, five of which contained the kerb and was airborne just years. Its old building was expand false income and employ- bulldozed to make way for Ateco Automotive, the Austral- as it crashed into the dealer- ment information. ship. a $9 million remodelled epi- ian distributor for Chinese- ASIC says it found five loans centre in the heart of the busy made LDV vehicles, has deal- “I got here at about 2am submitted by Wilson and ap- auto precinct. erships waiting in line to sign and at that stage he (the driver) proved by Esanda contained Dealer principal Beric to the emerging brand. had just gone to hospital,” misleading income verifica- Lynton says bringing the Speaking to AutoTalk after Unley general manager Drew tion and employment status Jaguar brand into the business the recent LDV T60 ute and Ford says. information in order to see the required investing in the British D90 seven-seat SUV launch loans approved. marque’s corporate image.

AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz | 53 DIESELTALK deals with Auckland operators. and work towards light rail The deals were both signed from Auckland’s central city to at the Bus and Coach Asso- Auckland Airport. ciation Annual Conference in Rotorua. Birkenhead Transport has October 25 placed an order for 20 new En-

AutoMedia Group’s viro200XLB buses and Ritchies New ministers managing editor Transport Holdings, New Zea- announced Richard Edwards DIARY land’s largest coach operator, looks at the month Labour’s Phil Twyford has has ordered eight Elite execu- gone by on picked up the key role of tive touring coaches. dieseltalk.co.nz transport minister in the new Richard Edwards Richard -daily news for the heavy transport and Government. equipment sectors. The role ties in with his October 10 other portfolios of hous- ing and urban development ing South African operations. Blacklisted fire trucks minister. October 2 to return Green MP Julie Anne Fire trucks blacklisted by the Genter backs up Twyford as Buy an Isuzu, win October 3 firefighters union over safety associate transport minister, a trip fears should be back in service sitting outside of cabinet. Isuzu Trucks is announcing Port levy upsets by December. details of a promotion that will truckies The MAN trucks, which see six people win an unfor- New charges to cover $2.16 the Fire Service paid $13.5 October 26 gettable trip to Japan and the million in increased insurance million for in 2015, have been home of Isuzu. costs at the Napier Port haven’t plagued by problems, Radio Port study ‘doesn’t “Isuzu Trucks have been gone down well with truckies, NZ reports. change anything’ helping Kiwis change the way National Road Carriers says. Issues have included broken The new Government’s deci- they do business, an accom- NRC chief executive David door handles, hinges and faulty sion to put together a study plishment recognised by 17 Aitken says it’s unfair to throttles. that will look at the Ports of consecutive years of leader- penalise members of the road Auckland’s future isn’t a con- ship,” Isuzu Trucks general freight transport industry cern for the company. manager Colin Muir says. which are not customers of October 24 Labour’s coalition partner “We want to celebrate this the port. New Zealand First secured achievement with a promo- “Our members are sim- Stressed truckies the study after it promised tion which will provide the ply delivering or collecting back off highway during the election campaign winners a chance to see the containers and other freight on Delays and problems with the to move all port operations to home of Isuzu in Japan, as well behalf of importers, exporters upper South Island’s alterna- Northport by 2027. as indulge in some exciting and the shipping companies. tive highway have prompted However, Ports of Auckland activities.” The road freight transport some truck drivers to refuse to spokesman Matt Ball told Au- industry is simply a service use it or quit the industry, Road toTalk the move “doesn’t really Carden in Hall provider.” Transport Forum head Ken change anything” in terms of of Fame Shirley says. the Auckland Council-owned Dave Carden has been induct- “There’s a lot of pres- port’s future. ed into the NZ Road Transport October 4 sure on the truck drivers and Hall of Fame. Hino offers safety some are refusing to work The 87-year-old was hon- that route and some are just October 27 oured by the transport indus- first quitting at a time when we’re try at an event in Invercargill Hino NZ will offer the first me- desperately short of drivers,” Bethunes acquires on September 29. dium truck on the market here he told Radio NZ. TIL The Tidd Ross Todd founder with stability control a standard Shirley says the industry is Bethunes Investments Ltd has and director accepted the feature. already short of about 2000 announced it will buy New recognition with “great honour Vehicle stability control drivers. Plymouth-based transport and and pride” and thanked the (VSC) in its Wide Cab 500 logistics business Transport In- Richardson Group for its dedi- trucks could be a real life- East-West link vestments Ltd for $200 million. cation to the national transport saver – and the stats back it scrapped However, once the pur- industry’s history. up. Auckland’s controversial East- chase goes through, Bethunes NZ Transport Agency West link project has been will have a new board of New Iveco research says around a third of cancelled as part of the Greens directors and change its name appointments heavy vehicle accidents involve confidence and supply agree- to TIL Logistics Group Limited Iveco Trucks New Zealand has rollovers. The VSC system ment with Labour. on the New Zealand Stock announced two new appoint- senses loss of traction and au- The $1.85 billion project Exchange. ments. tomatically stabilises trucks by was projected to improve TIL, which generated Robert Woods is truck sales applying braking to each wheel freight movements around revenue of $320 million in manager and Richard Field is to regain control. traffic pinch points in Penrose, the last financial year, oper- daily van and bus sales con- Mt Wellington and Onehunga. ates several brands, including sultant for the South Island. Bus builder signs Instead, the agreement Hooker Pacific, TNL, Roadstar, Iveco general manager Ian new deals aims to use the National Land Pacific Fuel Haul, TIL Freight, Walker says he knows Woods British bus builder Alexander Transport Fund to pay for rail McAuley’s, MOVE Logistics and very well from his time manag- Dennis has secured two new infrastructure, cycling, walking NZL.

54 | AUTOTALK NOVEMBER 2017 | www.autotalk.co.nz EVTALK

EV TALK unveiled its first car as a new Hawke’s Bay, Manawatu, Wel- standalone electric perfor- lington and Christchurch later EVtalk’s editor mance brand. this year, Toyota New Zealand Geoff Dobson DIARY The 600hp Polestar 1 is chief executive officer Alistair looks at the scheduled to go into produc- Davis says. month gone by

Geoff Dobson Geoff tion mid-2019 but custom- The move will help over- on EVtalk.co.nz ers will rent rather than own come the challenge of limited one on a two or three-year availability of public charging subscription basis. stations. It’s the first of three models new 40kWh battery providing which will soon have a fully about 60% more range. electric powertrain. October 24 October 2 The size and weight of the high-voltage battery is “Switch” tax move Tesla charger tally EV partnership unchanged but with almost for EVs rising Toyota and Mazda have double the battery capacity Not-for-profit group Drive A Tesla Supercharger has formed a partnership to de- customers can drive more Electric is encouraging the opened in Taupo. velop electric vehicles. than 100km per battery new government to look at a The supercharger is at 1 Automotive components charge. fringe benefit tax (FBT) innova- Kaimanawa St, next to Unison company Denso is the third The e-NV200 is now ideally tion to encourage corporate Charger. party in the joint venture with suited for business custom- uptake of electric vehicles. It’s among several Super- the mission to develop basic ers such as parcel and delivery Drive Electric’s suggested chargers scheduled – the structural technologies for services, Nissan says. “Switch” scheme would others are planned for Sanson EVs. involve the incoming EV at- this year and then Auckland The trio will develop several EV interest growing tracting the lower FBT rate next year. models together, establishing fast of the outgoing fossil fuel a new company to produce More Kiwis are considering vehicle. mini-vehicles and passen- electric vehicles, particularly FBT is lower on fossil fuel October 26 ger cars, SUVs and even light in Auckland, Wellington and vehicles because they are trucks. Canterbury regions, Trade Me much cheaper than EVs at BMW breaks 10,000 Motors says. present, Drive Electric Chair- barrier October 3 The number of views on man Mark Gilbert says. BMW Group sold 10,786 EVs increased by a whopping plug-in cars globally during VW e-Golfs here 330% in the last year, accord- September, the first time it’s ing to its latest data. October 19 topped 10,000 EVs in a month. soon Electric vehicles are be- And it says sales of electri- Volkswagen e-Golfs are com- coming “an attractive alterna- Globally compatible fied vehicles are higher in the ing to New Zealand in mid- tive” for car buyers, Trade Me charging first nine months of this year November. Motors head Alan Clark says. What’s the best way to deliver than for the whole of 2016. A limited supply is expect- efficient, fast and convenient A total of 10,786 (up 50.5%) ed to be available from deal- EV recharging? BMW i, BMW iPerformance ers in Auckland, Wellington October 9 Different infrastructures, and Mini electric vehicles and Christchurch, Volkswa- vehicles types and appli- were delivered in September, gen New Zealand says. Ioniq added to cations require different bringing the year-to-date total The price will be around finalists solutions so Continental to 68,687 (up 64.2%), BMW $61,990, plus on-road costs. An electric Hyundai Ioniq is has developed a portfolio of Group says. included among the 10 finalists scalable, globally compatible October 4 in the 2017 New Zealand Car charging technologies. Europcar NZ tests of the Year. Many for cable-based e-Golf More range for EVs have their own cat- and wireless charging were Europcar NZ’s pure electric egory for the first time, too, presented at the 30th Interna- vehicle fleet is now available e-NV200 although they’ve been in- tional Electric Vehicle Sympo- for rent to the public in Auck- The Nissan e-NV200 has a cluded in the general line-up sium & Exhibition in Stuttgart, land and Christchurch. before with the BMW i3 taking Germany. The new e-Golfs are part top honours in 2015. of Europcar NZ’s long-term The new EV category re- sustainability strategy, a flects the increasing numbers October 19 collaboration between the available and growing market company, Volkswagen New Toyota to install free Keep up with the interest. Zealand and Auckland, Wel- EV charging lington and Christchurch Electric Vehicle Free electric vehicle charg- airports. industry news October 18 ing points will be installed at The joint venture involved Toyota dealerships around corporate travellers driving Polestar first of new New Zealand. the e-Golfs on business trips breed It will start with Manukau, free, instead of being taxied www.evtalk.co.nz Volvo Car Group’s Polestar has Greenlane, Auckland city, around.

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