TORONTO BUS OPERATIONS

Adam Giambrone, Councillor and TTC Chair Toronto’s Transit Network

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Subway Toronto’s Transit Network

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Streetcar Streetcars Toronto’s Transit Network

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Bus 5

Commuter Rail Four TTC Modes: Subway

6 Four TTC Modes: ICTS (Mark I)

7 Four TTC Modes: Streetcar/LRT… 8 Four TTC modes: Buses

9 Wheel-Trans Service

 Specialized service for people unable to use conventional system

 147 low floor bus fleet

 High demand growth due to aging population

 Entire fleet being replaced by 2010  197 new buses (34% increase)

 Conventional system (bus, LRT, subway) to be fully accessible by 2018 Toronto Transit Commission (TTC)

11 rd  3 -largest system in North America

 Exclusive right to operate public transit in Toronto

 910 million riders in 2008  13,000 employees

 85% of transit in GTA Toronto Transit Commission (TTC)

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 50% of Toronto’s capital budget

 $1.3 B annual budget

 75% of revenues from the farebox  North American average is around 33% TTC Bus System Overview

 139 Bus Routes covering 7,219 km  1,737 buses  1,498 Accessible 12-metre buses  239 Conventional 12-metre buses (being phased out)  694 diesel/electric hybrid buses  40% of the fleet  326.7 Million passenger trips per year on the bus  70% of total trips on TTC system  Each bus replaces an estimated 45 cars during rush hour  Busiest bus route: 29 Dufferin  43,600 weekday riders  1200 passengers in the peak direction per hour Transit City Bus Plan

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 10-minute service network  21 routes

 20-minute service network  Across the system

 Improved customer amenities  More shelters, improved line management New Bus Fleet

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 Massive investment in 1,450 new buses  $800 Million invested  New maintenance and storage facilities  7 bus garages in total throughout the city  Spares ratio is 12%  Moving to a fully accessible bus fleet  High quality materials and engineering standards to ensure bus longevity  Many features to enhance customer comfort and functionality Average Age of Vehicles Durability and Longevity

What makes a TTC bus last 20+ years compared to the North American average of 12 years?

 Stainless steel frame for an 18 year life  Fire suppression system  NFPA Docket 90(A) fire rated interior materials  Exterior fibreglass panels (instead of metal) eliminate corrosion  Anti-graffiti liner on passenger windows Durability and Longevity

 Heavy duty engine cooling system

 Stainless steel seat supports, stanchions and heat exchangers

 Twin-tower air dryers

 Heavy duty road wheels

 Synthetic fluids for performance and heat dissipation

 Special weather proof electrical connections

 Silicone coolant hoses Durability and Longevity

 Small additional cost provides TTC the ability to rebuild our buses and extend their life to 20+ years  Orion VII base model:  $500,000  Orion VII with TTC modifications to extend life:  $525,000 Bus Bicycle Rack Safety and Reliability

New technologies improve safety and reliability at little additional cost:

 Security cameras and image recording system  Provides police with a useful investigative tool  Drivers safety barriers  Ensures safe environment for operators  Signal priority transponder  Reduces delays through intersections  LED lighting Driver Safety Barrier  Lower replacement cost = labour savings Security Camera

Electronic Stop Display Board Security Cameras Next Vehicle Technology

 Real-time information for customers on when next vehicle will arrive

 Message boards at stations, bus shelters and on vehicles

 Supplemented by email and text messaging <"My TTC" 11/1/2009 12:07 AM The delay at Yorkdale Station has now cleared and full service alerts service has been restored. We apologize for this inconvenience.  Internet trip planning Please do not reply to this email. This is an outgoing message system being launched only. To unsubscribe, go to < https://www3.ttc.ca/user/unsubscribePage.action> Procurement Policy – Keeping Costs Down

 Arrange long term contracts  Contracts cover both current requirements and future requirements  Contracts provide pricing and terms to cover optional buses in the future

 Allows manufacturers to amortize their costs for future optional orders over a larger number of buses  The result is that manufacturers can offer better pricing Spare Parts – Keeping Costs Down

 Costs have been rising due to increasing sophistication of buses, particularly hybrids

 Keep part costs down by:  Negotiating warranties for drive train parts (5 years)  Large, long term contracts for spare parts to get a lower price  Identify alternative suppliers for parts than the original manufacturer to get competitive pricing  Monitor inventory to ensure no excess of high cost parts  Emergency order clause in pre-existing vendor contracts to get parts quickly at same cost when bus out of service  Direct supply contracts for high usage parts, vendors monitor usage and supply Bus Rebuild Program

 Current buses designed for 18+ year life span  Some last 25+ years  Buses rebuilt at mid-life point (9-10 years)  Comprehensive overhaul of most mechanical components:

 Engine  Heating and  Transmission Air Conditioning  Air Compressor  Door System,  Brakes Panels and Hardware  Suspension  Steering Gear  Body and Floor Covering  Paint  Completion of any outstanding retrofits Spare Bus Ratio

 TTC spares ratio of 12% lowest in North America

 Preventative maintenance and proactive management of bus fleet can keep spares ratio to a minimum, thereby lowering capital investment Orion VII Hybrid Bus Experience

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 Purchased 694 hybrid buses  Second-largest fleet after New York City

 Experience has shown that hybrids operate better in stop-and-go conditions  22% fuel savings in downtown stop-and-go environment  Fuel savings lower than expected in former suburbs with stops further apart (12% - 18% fuel savings on average)

 Adopted Lead/Acid batteries early  Working with manufacturer to switch to Li-ion as soon as possible  Will closely monitor performance of Lead/Acid vs. Lithium- Ion equipped buses

Orion VII Hybrid Bus – Lessons Learned

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 Hybrid drive on-road performance is excellent

 Brake lining life is not better than diesel with retarder

 Fuel savings relate to route assignments  Stop and go; Low average speeds are best

 Batteries need to accommodate high energy flow  Li-Ion is claimed to be vastly superior to Lead/Acid

 Sufficient spare parts to support fleet is essential

 Minimal weight increase is important for performance

 Service-proven technology is imperative – hybrid drive is not there yet

 Cost for Hybrid Drive is not offset by fuel savings Modern Buses Create Technological Challenges

 New technician skill sets required to address new electronically controlled systems  All major on-board systems connect to multiplex system (on-board computer LAN network)  10 or more individual computers to control each major system (engine transmission, HVAC, etc.)

 Additional on-board systems operating outside multiplex control, have their own computer processors:  Station Stop Announcement System  Cameras and Digital Recorders  Automatic Passenger Counting Systems  Communication Information System  Increased maintenance times across most major systems

New Technology, New Skills, New Tools

 Technicians need new electronic and computer skills  Higher investment in training budget to keep up

 Significant investment in electronic tools  Portable diagnostic lap-top computers with all relative hardware interfaces and firmware

 Ongoing higher technology costs:  Some firms (e.g. Cummins engine Company) require annual access subscription and passwords  TTC annual costs for special equipment, file access fees is $175,000 and growing 36 [email protected]

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