Issue 177. August 2021

Going for Gold in Avondale

Southern Spars and Cycling New Zealand join forces

Scaling Up LOCAL BUSINESS IS OUR BUSINESS Our Big Hairy Audacious Goal

Stronger together www.rosebankbusiness.co.nz www.rosebankbusiness.co.nz ISSUE 177 1 ALL OVER

Current listings Recent deals

FOR SALE FOR SALE SOLD

Artist’s impression

2/251 Lincoln Road, Henderson 88 Hobsonville Road, Hobsonville 20K Te Pai Place, Henderson Floor Area 169sqm Floor Area 288 to 633sqm - only 7 remaining! Sold Price $1,200,000 bayleys.co.nz/1903365 Industrial bayleys.co.nz/1903275 Industrial Floor Area 447sqm

FOR LEASE FOR LEASE LEASED

Artist’s impression

40-44 Fremlin Place, Avondale 4C Topere Way, Westgate 32B Patiki Road, Avondale Floor Area 996sqm Floor Area 704sqm Leased Price $335,000+GST pa bayleys.co.nz/1692510 Industrial bayleys.co.nz/1691692 Industrial Floor Area 1,486sqm

Contact Sunil Bhana Mark Preston Sam Raines Stuart Bode 021 938 660 027 393 9286 021 0286 6812 027 493 6223 [email protected] [email protected] [email protected] [email protected]

BAYLEYS REAL ESTATE LTD, AUCKLAND CENTRAL, LICENSED UNDER THE REA ACT 2008 For the best results, work with the best real estate agency

2020 & 2018 Industrial 2020, 2019 & 2018 Large Commercial 0800 BAYLEYS Agency Team of the Year & Industrial Agency of the Year bayleys.co.nz

Residential / Commercial / Rural / Property Services In This Issue ALL OVER 4 FROM OUR PERSPECTIVE RBA CEO, Mike Gibson 6 RBA Board Member, Dr Darius Singh

8 ROSEBANK ADVOCATES Grant Hewison 10 Kims Corner Current listings Recent deals 12 ROSEBANK NEWS & EVENTS FOR SALE FOR SALE SOLD 13 Library community hub approved 14 Improving Bus Connections to the Northwest 16 Southern Spars and Cycling Artist’s impression New Zealand join forces 2/251 Lincoln Road, Henderson 88 Hobsonville Road, Hobsonville 20K Te Pai Place, Henderson Floor Area 169sqm Floor Area 288 to 633sqm - only 7 remaining! Sold Price $1,200,000 20 RBA Member Profiles bayleys.co.nz/1903365 Industrial bayleys.co.nz/1903275 Industrial Floor Area 447sqm

22 BUSINESS NUTS & BOLTS FOR LEASE FOR LEASE LEASED Why digital transformations fail 23 Dealing with copycats 24 Recruitment and employee retention in 2021 Artist’s impression 26 Financial Capital vs. Social Capital in 40-44 Fremlin Place, Avondale 4C Topere Way, Westgate 32B Patiki Road, Avondale Floor Area 996sqm Floor Area 704sqm Leased Price $335,000+GST pa the Return-to-Work Debate bayleys.co.nz/1692510 Industrial bayleys.co.nz/1691692 Industrial Floor Area 1,486sqm 27 BNZ

Cover: Part of the Southern Spars Cycling development team Peter Alexander, Mark Hauser and Sherlock Zhuang

With thanks to our partners ...

Contact Sunil Bhana Mark Preston Sam Raines Stuart Bode 021 938 660 027 393 9286 021 0286 6812 027 493 6223 [email protected] [email protected] [email protected] [email protected] EDITORIAL AND ROSEBANK BUSINESS ASSOCIATION BAYLEYS REAL ESTATE LTD, AUCKLAND CENTRAL, LICENSED UNDER THE REA ACT 2008 ADVERTISING ENQUIRIES: 18 Jomac Place, Rosebank. www.rosebankbusiness.co.nz Phil Clode, PO Box 151190, New Lynn, 0640, Auckland For the best results, work with the best real estate agency Business Development Manager Phone: 09 820 0551 www.facebook.com/rosebankbusiness Mobile: 027 448 7009 E: [email protected] E: [email protected] 2020 & 2018 Industrial 2020, 2019 & 2018 Large Commercial 0800 BAYLEYS Agency Team of the Year & Industrial Agency of the Year bayleys.co.nz The Rosebank Roundabout is published by the Rosebank Business Association Inc. Copies are distributed free to approximately 1200+ businesses and in the Rosebank and other West Auckland districts. Editorial included in this publication reflects the opinions of the contributing authors and does not necessarily represent the views of the RBA. Residential / Commercial / Rural / Property Services www.rosebankbusiness.co.nz ISSUE 177 3 From My Perspective RBA CEO Mike Gibson gives his perspective

has experienced. making announcements in Maori, a language spoken fluently by only 1 per New Zealanders returning after a few cent of the population. Similarly, the years abroad might wonder whether country is routinely referred to by the they’ve blundered into a parallel universe. media and political elite as Aotearoa, A government that is pitifully thin on despite the name being of dubious ministerial ability and experience is busy authenticity. All this has happened with re-inventing the wheel, and doing it at no public mandate but encouraged by a such speed that the public has barely had government that seems determined to time to catch its breath. To quote one promote division between New Zealanders seasoned political observer: ‘It seems of Maori and European descent. like a hostile takeover of our country is underway and most people feel powerless In local government, city and district to do anything about it’. councils have rushed to create exclusively Maori wards - an innovation made The most visible change might crudely possible by an abrupt legislative change, be described as Maorification, much of it despite being previously rejected when aggressively driven by activists of mixed challenged in local referendums. Result: a Maori and European descent who appear previously colour-blind system has been Mike Gibson, to have disowned their problematic white changed to one where representation can RBA CEO colonial lineage. Self-identifying as Maori be based on race. not only taps into a fashionable culture of grievance and victimism but enables them The politics of race is equally evident at In my search for political peace, and in an to exercise power and influence that would the national level, where the government endeavour to find someone, somewhere otherwise not be available to them. proposes to establish a Maori Health who can rationalise what’s happening Authority which will exist alongside a new In mainstream media, Maori place names, in Maoridom in Aotearoa, the mix of the national health agency and have power to most previously unheard of by most New success of Jacinda, and the subsequent veto its decisions. landslide swing to labour, I found this Zealanders and unused even by people incredible (sorry credible) article in the of Maori descent, have displaced official Changes in the health sector reflect June 26th issue of The Spectator Australia names bestowed by British colonists - another dominant trend under Labour: a written by Karl Du Fresne. ignoring the inconvenient fact that New return to Big Government. In education Zealand cities and towns are British, not and local government as well as health, Please take your time to digest it. It’s a Maori, creations. power is being stripped from local quick fix for any left or right leaning political administrators and placed in the hands of The government has done its best to indigestion you might have. That’s if there unwieldy central bureaucracies, remote ensure continued media support for is a Centre right left capable of mounting a from the people they supposedly serve. sustainable Jacinda challenge. this ideological project by creating a $55 million slush fund, supposedly to In other radical changes, union power In his best-selling 1976 book The support ‘public interest journalism’ but is being restored through a return to a Passionless People, the late author available only to news organisations that discredited national pay agreements and journalist Gordon McLauchlan commit themselves to the promotion system and proposed ‘hate speech’ laws characterised his fellow New Zealanders of the so-called principles (never will place new restrictions on freedom of as ‘smiling zombies’: polite, cheerful and satisfactorily defined) of the 1840 Treaty expression. hard-working but smug and compliant. It of Waitangi. What has been framed as Meanwhile the government is showering was cruel but not inaccurate. an idealistic commitment to the survival money on pet causes such as cycling, of journalism is, in other words, a cynical It takes a lot to provoke New Zealanders announcing recently that it would commit and opportunistic bid for control over the politically. The last time it happened was $785 million to a second Auckland news media at a time when the industry in 1981, when a tour by the South African Harbour bridge that will be used only is floundering. This is a government so Springbok rugby team tore the country by cyclists and walkers. The plan was shameless, or perhaps so convinced of apart. rightly ridiculed as humouring a small but its own untouchability, that it is brazenly vociferous minority of the affluent middle Since then, Kiwis have largely reverted to buying the media’s compliance. their default setting of complacency and classes. Not that bribery is necessary. Turn on passivity. Which makes it all the easier It didn’t go unnoticed that this indulgence Radio New Zealand’s flagship news and for Jacinda Ardern’s Labour government was announced only days after nurses, current affairs programme and you’ll to push through an agenda of radical with overwhelming public support, staged routinely hear virtue-signalling presenters transformation quite unlike any the country a national strike in support of pay claims

4 ISSUE 177 www.rosebankbusiness.co.nz that would have cost the government far less. It was a telling an economy severely hit by the downturn in international tourism. demonstration of Labour’s priorities. Potentially even more damaging to Ardern’s government, because So far, the smiling zombies - five million of them - have tacitly it hits ordinary people at a very basic level, is the shambolic encouraged all this radical transformation through their silence. This incompetence of the Covid-19 vaccination programme and can partly be attributed to the still-potent Ardern Effect, the political the growing perception that the public has been continually fed fairy dust that a charismatic young prime minister scattered over the falsehoods about the pandemic and the government’s response to country following the 2019 Christchurch mosque massacres and it. again when the Covid-19 pandemic struck. Ardern’s famous charisma is faltering and the earnest, imploring But it’s possible to sense a mounting pushback, particularly in those expression she wears whenever she faces the media, so effective in parts of the media - such as commercial radio - that haven’t been Christchurch two years ago, is wearing thin. ideologically captured. Opposition to Labour’s agenda has been It’s widely assumed that she’s still unassailable and her poll ratings fuelled in recent weeks by concerns over a compulsory school appear to support that. But if Ardern has studied 20th century history curriculum that will indoctrinate pupils with neo-Marxist history, she’ll know that even Winston Churchill’s nation-saving theories of colonisation and white privilege; by the ascendancy leadership of Britain during the second world war wasn’t enough of violent criminal gangs that the police seem unwilling or unable to guarantee his re-election once the voters decided they’d had to challenge; and by the announcement of generous taxpayer enough of him. subsidies for electric cars (another handout to the affluent middle class), with corresponding punitive taxes on diesel vehicles that will Mike Gibson hit farmers and tradies - two groups that are crucial in propping up Chief Executive, Rosebank Business Association.

Our “Big Hairy Audacious Goal”

Last week we had a fantastic session with certified Scaling Up coach Rob Morris. Scaling Up is an internationally renowned growth system for mid-market businesses. We are so impressed by the programme that we asked Rob to work with the Rosebank Business Association on how we can scale up RBA’s impact in the business community.

Over two days we took the opportunity to step back and work “on” the business, rather than “in” the business. Starting with our long term strategy, we examined RBA through the lens of the “Hedgehog Concept” by asking ourselves three key questions:

• Core Purpose: what are we deeply passionate about?

• Core Competencies: what can we be best in the world at?

• Profit Per X: what drives our economic engine?

We crafted our long term “Big Hairy Audacious Goal”. According to Rob, it’s OK if this goal is partially impossible, as it’s purpose is a Wellbeing program that local businesses embrace, and to challenge us and push us to think beyond the incremental. It increasing the awareness of RBA’s purpose and brand. Let us should incite excitement, passion and fear in equal amounts, so know if you agree! our BHAG is that a “100% of Rosebank businesses are active members by 2031” and it ticks all the boxes! We worked through how to attract, engage and hold onto the right talent, and how to clarify functional accountabilities across We then made the strategy more tangible by painting a vivid the team. Finally we dipped our toes into the financials, and vision of how we’d like RBA to look in three years’ time, and what looked at the amazing Scaling Up Cash tool that figures out the strategic thrusts/capabilities we need to put in place to get there. code of your business, and which of the seven levers of profit and Next we moved across to Execution, which is where we bring the cash will work best. strategy to life. This is crucial because strategy without execution Hard to believe that we covered so much ground! Rob is just wishful thinking! We learnt about the three disciplines that summarised all of this into our “One Page Strategic Plan”, which drive flawless execution: Priorities, Data & Metrics, and Meeting now hangs on the wall where we can all see it - please drop by Rhythms. We had an energetic debate about what our top five and take a look. priorities for the next 12 months, and the next quarter, should be. We defined our critical numbers for the coming year and the The whole RBA team left the session feeling incredibly excited, coming quarter. engaged, and aligned.

We agreed that RBA’s main priorities for the coming year should If you’d like to learn more about how Scaling Up could help revolve around developing and utilising our database, developing your business, please contact Rob on 027 5256785, or rob@ strategic events that resonate with local businesses, establishing rgmconsulting.co.nz, or check out www.rgmconsulting.co.nz

www.rosebankbusiness.co.nz ISSUE 177 5 From My Perspective RBA Board Member Dr Darius Singh gives an insight into his world

parents persevered in hard work and nature-based play areas, and unique sacrifice in the hope that one day their sustainable building concepts with solar children could have a better life, more power and rainwater harvesting systems, opportunities, and turn dreams into and learning spaces that model nature realities. itself, like playing inside a giant cocoon, and reading and sleeping nooks inside a Today, 40 years later, we continue giant fern tree, and large Kiwi backyard that vision from both our parents by and Pacific village inspired outdoor sharing “MESSAGES OF HOPE” to areas, and we even went as far as families throughout our four inspirational designing cot and sleeping rooms where childcare centres, that all aim to “provide our babies could look up at a projection children with more amazing experiences of soft twinkling starlight from galaxies, and opportunities than anyone’s ever constellations and random shooting had growing up”. This became our stars across the night sky!”. simple vision statement for what would later become the Chrysalis Group of “We then jumped into the future and Early Learning Centres. More than just continued to add personal touches a wishful “tick-box” statement - there and modern facilities like audio visual was a powerful personal drive to achieve systems to enhance children’s dance this - and it was executed by designing and music experiences, KIDCAM® for Dr Darius Singh and creating world class, award-winning, parents’ peace of mind, and learning and “never-seen-before” learning portfolios with our exclusive patented CEO - Chrysalis Group environments where we could Learning Roots and ShootsTM proudly send our own program that visualises Can you give us a history of your preschool children children’s progress business and family life? to – and did (the as new leaves Our company was founded by my ultimate litmus and branches wife Nikeeta Singh (a qualified and test!). growing on their experienced teacher in NZ for two personalised FOUNDERS decades) and me, in 2010. Both of online trees.” us come from humble beginnings and OF THE GAIA Nikeeta and both family histories include parents and (EARTH) Darius Singh grandparents who were also teachers. INSPIRED In fact, my father, Mr John Singh, is still EDUCATION dedicated to teaching, and has been PHILOSOPHY What attracted serving in De La Salle College (Mangere, In essence, our you to the RBA? I have always South Auckland) for nearly 50 years! Gaia (Earth) based gravitated to governance education philosophy is a Our parents migrated to NZ half spaces where the inner gears of complete immersion of our centres a century ago in search for better a complex machine can be supported into buildings and environments that opportunities for their children, and and optimised to best practices. The live, breathe and self-energise to mimic carrying little more than pocket change added connection of being a local on natural eco-systems of the Earth, as well with them, with which to build their Rosebank Road makes it even more as into values, curriculum and outcomes lives here in NZ. We both grew up meaningful for me to volunteer and for children that model and connect with understanding one powerful thing from support RBA objectives in any way I can. Nature and Earth systems (that have watching our parents struggle and work already been in the making for 4.6 billion up to 100-hour weeks in day and night Ngā mihi years). jobs to make ends meet. That one Darius thing was the power of “HOPE” as our “We found ourselves designing

6 ISSUE 177 www.rosebankbusiness.co.nz

Rosebank Advocates

With Dr Grant Hewison, specialising in local government consultancy and legal services

Proposed Changes to unmetered point as an illegal use (including fire hydrants and the Auckland Council service leads). Water Supply and There is also an increasing problem with waste disposed of Wastewater Network through the wastewater system or being dumped illegally in the network. This is due to new chemicals being manufactured, Bylaw 2015 increased adoption of new consumer goods (such as wipes) and policy changes such as the potential of an increasing landfill levy. Every day, businesses obtain The RBA has agreed to support the bylaw being amended to drinking water and discharge their include emerging and problematic waste (such as wipes, sanitary wastewater through the public water products, fats and grease). supply and wastewater networks. Sometimes, the network can be The RBA has further agreed with the proposal to clarify that damaged, contaminated or misused by people need approval to discharge to the public wastewater Dr Grant Hewison people connecting to or disconnecting from the network and improvements to the existing rules regarding network, undertaking work near the network, or unauthorised connections. making illegal connections to the network or illegally discharging There is also a concern that Watercare is occasionally having waste from it. This can result in local water shortages and health difficulties accessing its assets because Watercare padlocks risks. have been replaced, or access points have been covered by

Watercare’s Hays Creek Dam Watercare’s Wairoa Dam

Auckland Council has recently checked how the rules are working containers or other structures. While the RBA agreed with the and identified improvements to the bylaw that manages the proposal to amend the bylaw to reduce these obstructions, the network. The proposals are limited to the infrastructure of publicly RBA also asked that this be accompanied by education and to owned water and wastewater pipes and does not address be implemented in a balanced way recognising the rights of the privately owned networks and assets. owners of the land on which these assets are located.

The RBA has provided feedback on these improvements. Watercare holds concerns regarding digging around its assets and the need to better protect its networks from works on and The RBA has agreed that the subject of illegal water use should around them. The RBA agreed that the bylaw should be amended be clarified, as only illegal use from fire hydrants is currently to specify the types of restricted works. captured. The RBA has agreed with the proposal to amend the bylaw to clarify the types of illegal water used by mentioning any The RBA’s submission can be found on the Association’s website.

8 ISSUE 177 www.rosebankbusiness.co.nz Pop-up leadership course NZQA accredited to Level 3

A course for Competenz industry partners. Ideal for those in emerging leader roles or early leadership, and frontline leaders. This course has the best mix of self-study, group discussion, and learning through interesting, relevant content. Next course Learn starting

• How to lead through change and how to be an emotionally intelligent leader • Wellness and resilience for your team 20 October • Creating space and time for you to lead via effective delegation and coaching • Goal-setting and problem-solving techniques • Effective team communication including TetraMap ‘Why are you like that?’ module • How to lead your team through a project - from ideas to evaluation “Especially if you’re an • Technology for modern leadership - from meetings to remote teams aspiring leader, this course will help you achieve what How is it delivered? you need to achieve.” • Flipped model delivered over 7 months Sione Vakalahi, Factory Manager, Solo Plastics • 21 x weekly 1-hour Zoom sessions • 3 x full-day face to face training sessions • Access to self-paced e-course materials to support learning Price • Extra support for NZQA assessment completion $990 per person* including TetraMap profile.

Get in touch with Holly Patterson to learn more: 021 156 3242 or [email protected]

*Competenzwww.rosebankbusiness.co.nz industry partner price based on manufacturing, food and beverage sector, printing, engineering or fire protection. Discounts for groupISSUEs of 3+177 people 9 Kim’s Corner Kim Watts RBA Executive Engagement Manager Phone: 021 639 509, [email protected]

It’s always nice to hear a good story especially when it relates to our local Rosebank businesses.

Over the past months, Unitec students have helped local businesses with developing marketing communications, web analytics and leadership analysis. These activities are all part of the applied learning that takes place at Unitec. It is through applied learning that students become more work-ready when they graduate - they learn the theory and then have meaningful opportunities to apply what they’ve will soon be releasing, and also to put together a plan for digital learned with actual businesses with real problems that need to be marketing to promote this new product range. solved. This is proving to be a win-win situation for students and businesses alike. A few notable examples are as follows. It was a very interesting process, and we certainly gained new insights which we will seek to use in our marketing going forward. - Arrow Beauty was the recipient of most student projects. From Nikki Harris (Director/Owner) undergraduate students, Arrow received a technical SEO audit, a 3-week Google Ads campaign and a social media marketing plan. This was the first time that the RBA has collaborated with the Postgraduate students ran a 3-week online advertising campaign School of Applied Business at Unitec, and it proved to be a and developed a tailor-made web analytics dashboard to measure successful collaboration. The RBA is continuing to support this the success previous activities had generated. initiative in the coming semester, where several businesses have already put their hands up to be involved. Thanks to all the We gained an enormous insight into the world of Social Media volunteer businesses for their spirit of generosity. for our business and received a comprehensive report from the students. It has certainly proven to be a highly successful Other news: relationship thus-far and I would encourage other SME’s from the The Avondale College Sports Department is incredibly grateful for Rosebank area to seriously consider supporting Unitec with their the generous donation of a new six-burner BBQ from Dayle ITM Applied Learning programs. - Peter Willis (Director) on Rosebank Road. This will assist their sports teams and all other extra-curricular groups within Avondale College to fundraise mid- Triquestra, a leader in cloud-based unified commerce worked week or at weekends towards the costs of attending tournaments, with postgraduate students in the Inbound Marketing class to competitions and other opportunities that present to their students. develop their Inbound capabilities which included buyer persona This will particularly benefit those who need some extra help to development, buyer journey and content mapping, and an inbound make the dream a reality. campaign plan for lead generation. Triquestra also worked with the postgraduate online advertising course to run a 3-week LinkedIn A big thank you to Kim Watts from the RBA for connecting us with advertising campaign for lead generation. Martin Day from Dayle ITM, and for the continued support of our community of students. - Judy Revell - Avondale College Sports Triquestra were super impressed by how much work the students Director. put into understanding our business, and the real improvements they delivered in our digital marketing strategy. We highly recommend engaging in this awesome program. - Kelly Brown (CEO)

The Integrated Marketing Communications class joined forces with the Digital Marketing class to help Intelligent Environments form a marketing communications plan with a significant digital component. Nikki Harris was outstanding in her generosity with the students, presenting them with an excellent marketing brief and then valuable feedback at the student end of semester presentations.

A group of Unitec’s marketing students worked with us to formulate a marketing plan for the “smart home packages” we

10 ISSUE 177 www.rosebankbusiness.co.nz IT’S HOW GOOD HAPPENS IN WEST AUCKLAND

Current offerings

For sale For sale For lease For lease For lease

111B Lincoln Road, Henderson 14-22 View Road, Henderson 409 Rosebank Road, Avondale 651 Rosebank Road, Avondale 439 Rosebank Road, Avondale

Meir Alfassi Meir Alfassi Max McCarthy Max McCarthy and Sam Russell and Sam Russell Colin Stewart For lease For lease For lease For lease For lease

12/2 Lansford Crescent, 2B, 3B and 4B, 64 Henderson 485B Rosebank Road, 40-44 Fremlin Place, Avondale Avondale Valley Road, Henderson 313 Lincoln Road, Henderson Avondale

Max McCarthy Sam Russell Sam Russell Peter Jeromson Meir Alfassi

Recent transactions

399 Main Road, Huapai 75 Mihini Road, Henderson

$1,820,000 $1,910,000 Meir Alfassi Meir Alfassi

If you think you’d like to secure your own slice of one of these prestigious properties, we’d love to hear from you.

Colin Stewart Meir Alfassi Max McCarthy Peter Jeromson Scott Whitten Sam Russell 021 555 642 021 221 0155 027 610 3786 021 904 050 021 685 063 021 253 6421

barfoot.co.nz/commercial www.rosebankbusiness.co.nz ISSUE 177 11 Rosebank News & Events

News, views and any other tidbits from the Rosebank Business Community.

RBA together with Live Wire Media present a workshop: Search Engine Optimisation workshop

A terrific looking website is a great step to being found online, however you still need to drive people to your site and have Featured presenter a better online presence. It is easy to get lost amongst other Mel Heap businesses on the web. Your business needs to be found The Bright Spark easily and the best way to do this is through Search Engine Optimisation or SEO.

Let People Find Your Business Online Search Engine Optimization or SEO, is a way of improving how your website ranks through search engines such as Google when people want to find a product or service. An optimised website This workshop with Mel Heap from RBA partners Live Wire Media means that you are closer to the top of the searches and so more will ensure that you are making the most from your marketing likely to be found by your target market. budget by helping you to generate leads and customers through your online marketing and get you ahead of your competition Local SEO within your local area. With over 90% of people using the internet to search for a local business (most through Google) it is imperative that businesses Date: 3rd August 2021 now use the internet to drive sales. Time: 7.45am to 9.30am Can you be found online? Or, are your competitors taking sales Browne Street Cafe, 50 Rosebank Road away from you due to them being found first when somebody has Venue: a need for your product or service? RSVP: [email protected]

COME JUMP WITH US

Looking for something fun to do with your work mates? Date: Wednesday, 25th August 2021 4.30pm - 6.30pm The Rosebank Wellbeing Collab has joined forces with Jump Time: Avondale to bring you this action-packed fun filled activity Venue: JUMP, 6 Jomac Place, Rosebank afternoon. COST: $60.00 + GST Teams of six will make their way around a variety of stations Per team of six people, Includes Jump Socks including Dodge Ball, Foam Tower, and the Slam Dunk Challenge.

Spot prizes are up for grabs and what a great way to get to know RSVP by Wednesday 18th August 2021 your business neighbours! To register contact our events manager Please Note: This is an interactive afternoon, so bring your [email protected] causal clothing and give it a go!

12 ISSUE 177 www.rosebankbusiness.co.nz Library community hub approved commercial kitchen on the reserve level has been praised, but the distance from the main meeting space has been questioned. By John Subritzky After consultation, no change has been put forward to this, except The Whau Local Board (WLB) approved the draft design of a for the provision of a kitchenette beside the meeting room. This $21M Avondale library community hub at their June meeting. The decision has been guided by Maori protocols to have a separation centre is now on a timeline to a proposed opening in August 2024. of eating and meeting spaces.

The recent public consultation resulted in 315 pieces of feedback, The provision of a multi-use facility for Avondale designed with including feedback from 12 organisations. While largely positive, functionality, events/performances, powhiri, and markets in mind is four general themes emerged: a huge step forward for the town centre.

Carparking was the biggest issue raised. The consultation focused Timeline: Indoor spaces on the smallest parking option of 16 carparks, out of six options • June 2021 - Concept design approved by Whau Local Board explored. Other possibilities ranged up to 28 parks, but these were • August 2021 - Detailed Business Case approved by the not preferred. Now a separate carpark for 34 vehicles is being Project Steering Group and Panuku PCG explored some distance away at the end of Racecourse Parade. • January 2022 - Developed Design The library and community hub takes advantage of the sloped site by facing to both • November 2022 - Detailed Design Great North Road and Avondale Central Reserve.WLB is very The keen hub to have is input designed on the final for slipway activities parking desi gn option chosen. • March 2023 - Construction Commences both indoors and out, with good flow between both spaces. • August 2024 - Facility Handover The other themes raised were the lack of play-space, the size Note, the timeline above is subject to change. The new building is arranged over three-and-a-half floors of the facility and the location of the kitchen. The inclusion of a and features:

• Reserve level: A community hall for up to 200 people, community room for up to 100 people, a fully equipped kitchen, changing rooms and bathrooms. SKY

• Street level: A library, a maker space, community tea morning views to east, street, and sunrise station and accessible bathrooms. This level will have a views to west, Waitakere’s & Wai te Whau afternoon double-height space with connection to the mezzanine MEZZANINE level and an open area with windows overlooking the GREAT NORTH reserve, with space to sit and relax. MPS 1 welcome STREET Clearing ROAD MPS 3 • Mezzanine level: Small meeting rooms and quieter Landing RESERVE study areas. • Sky level: This floor will be surrounded with glass windows enabling views over the Avondale town centre Future reserve development Project site and towards the Waitākere Ranges.

Secure Warehouse Racked Pallet Storage 3PL Service Providers Commerical Storage Available Reserve level Street level Mezzanine level Sky level

Find out more: visit aucklandcouncil.govt.nz/haveyoursay or call 093010101

(09) 820 3000

www.rosebankbusiness.co.nz www.vernon.co.nzISSUE 177 13 LA O U A R KP E H IGHTS CL A N ARBOUR L RK SO P N L RD B O WESTPOINT DR C A G E LN

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L P L I I N P I R GTO T REWAREWA RD A D E VID A E N P Royal Z L M U RD R URRAY RD R E A need to progress towards delivery of a rapid transit solution in this L Improving Bus Connections to the M Reserve P L corridor.

BEAUCHAMP DR D Northwest R

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T LV A IN G E C R RANV T R D ILLE DR N TAWA RD TOTARA RD RO E D A R BB H AL Auckland Transport and Waka Kotahi NZ Transport Agency are Consultation E OY T R O I L TL

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H

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PETREL PL I A Of note, 74% of respondents, who don’t currently use buses, H working together to improveA the public transport experience for D L R O V E L C L E I M A Y E G S V N DR S E D SPIN N Royal R N O A

H K B said theyE would be more likely to use the bus after the short-term people travelling by bus to and from the northwest and the city C R PATRICE PL R D L A DR STAFSON LN JUSTIN P E Rd AN L B SS Y P R E DR A CE C OR H IN D School M U A ID Q Spinnaker R R W centre. The intention is for the Northwestern Bus Improvements improvements have been made because of the frequency of M ROYAL RD P O A YA F R M L L A D LA E RD S ILL R C G W CY K P COL R S A Strand C T A A AM L R

R F P G services and travel times into the city centre. A F project to deliver a more reliable, resilient and better-connected D CL E O

R CY P H R HARF RD L T D WHA W SY RF RD K R O BACKHURST GR C G F U LEN BER AD bus service for the growing numbers of people who live and work VIE ITI CL CR NB L O P N D Peninsula U HAMURANA PL OS in the Northwest. LincolnB Road and Te Atatū Interchanges V IM A E LE PL L LD Primary YU LA A P NC L PL E HE S PL LLE S UR With new busPA stops on Te Atatū and Lincoln Road interchanges, R S M D TU O RM C Kemp Park AVE PL RD IPANI RD A D WA it will ensure busLY commuters can connect between local services COLWILL RD BackgroundR HA R A C

AT WAK D Colwill A N BE ROA AVE

A R T E C A R

R E T

K Y A D L A K C ILLON P P N School R A A I and the Northwestern express services, which will run along the L O A N The Northwestern Bus Improvements Project includes the C O A L PL C R G T T A D K N H N H R I R A A L A E B

R R D R C I E G D R C VINA PL ERBY D R G D D Z M H N EN M E

N F I IR T O

O S D motorway between WestgateR and the city centre via these two R D following elements: R K

R E D L A V

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A V SIA N B R L I

A L A D C L O

ES RI P A K A S M

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E R P E interchanges.

• New bus stops at Te Atatū interchange R F A F E NAN AVE A I N ST LONDON M RE K R B H C NC R E

B D R D U TRIANGLE RD L D S P R • New bus stops at the Lincoln Road interchange I R I H AM ST T E R I GARTON DR W R RED HILLS RD D A I S A However, an outstanding concern for the Rosebank Business N P B L I RO P R A G DF Matipo D C L IEL M H P D A C RD E R R E S • Improvements to existingR bus shouldersD on SH16 R E T R Y TR A D F IEL L Primary R F Y P K O Massey O B Association is A the lack of connection to the proposed busway at B R R RO Y R E B D D D S U D L T E D A L N A A O R P • A new Westgate bus stationN O L C N M Domain I E CLINTON AVE E L L W Y HAV E IL GLEN A O E D P U N L V E AVE Rosebank. W G Y A R D H K DR A ILLYG ON PL A L WAIKURA ORD R E R N M

D U T R R HANUI PL O

D R E A NE PL C Te Atatu MAN O Massey BR Taipari Strand A WAY K O TA detailed design and resource consenting process for the new O AD A FIE IKA C LD ST TA Peninsula W Primary RD U HEREFORD ST ConstructionPA is due to get underway in August and will occur D RAN R B I CT I Park TE ATATU RD

N Westgate bus station will be undertaken during the next phase of B PL R AVE NN E NO MOO O FI V ALL EN PL A ST concurrently across all work sites. Completion is late 2022 at D L Y G ON K LL R Te Atatu A R G G D PA A this project and is expected to begin at the end of the year, with L ARLETTE PL A P R N L HARBOUR VIEW RD E T Massey L L D O Intermediate R E O TAIKATA RD which time express bus services will commence. At this time, AT A N N C Y N D A I K L TAIPARI RD A R R construction starting in 2023. U M PL A D E T R U W will roll out new local bus services that will coordinate with the K N RIXON PL IE IL E A R V TOLLANA RD C L U A URS P O R E RH T R RB E D L PL A TH EDGERTON RD HA R W LO MATIPO RD R R WAIONE AVE ER D D T NN express services. AIO GU A M L L A CR P L RI RD E VER E O STON N M Y L A P A R RIN M G T HURUHURU RD LE Massey R R I Tr D A ig RIVER RD D N Rd R High School TALMAR PL G EXOTIC PL IL LO SU L NG NP E V ConstructionBU planning ARK PL R O SH HUGHES TCE RD PL D ay E D ARO TAITAPU ST n W Y R ZING o E go DOONE PL Rd V ville La Work will be carefully planned and staggered over the son RO b G Ho R H H

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V Bay a construction period to ensure safety of work crews, drivers and TIMANDRA PL r

W Lincoln E E HEWLETT RD o I k C L V a olwill d WAIMUMU RD I R L Y Fred Taylor Drive M T M B I Heights Triangl L Belmont U r C A L e od D Rd tipo P Putiki VEY P R Rd o Royal N O a P D E A S N M YEOVIL R the community. All efforts will be made to minimise disruption, Bay T dw ChatswoodD N E Motuihe R C Heights V E E R School DR I Kennedy A Re S C Island A AD N Point R GR E Recreation D Waitemata O V Reserve ve A N O A I I k Harbour V R ar P however people are advised to expect delays and plan ahead. P

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I DR Waitakere salDr parkG Rd T U C Un r UK Towards Lincoln Rd iversal Dr anville Dr MAM K al Dr H s 16 E F R Rd F Kohimaramara TH r la L E CO e r Te Atatū Cr la D city centreN v n G n D CO a n T URSE lv s R ga y A Uni S A has Auckland ha N N R h I C w I w St Heliers A C REHIA RD R

L H I Rat Rd R TARARUA ST A Rd E RD Te Atatū Rd B N ū M G A CHORLEY AVE C Newton Rd e H Te Atatū Atat C L nt E South r Grey Lynn a Te D l Eden DR R P R RO D a Terrace E r

JEZ Zita Park k U

KEY Whau D T Meadowbank A G Glen Innes Eastern GR River r d T ranv M  R ille Dr Beach A n A H o X nt E O o T Harbourview M New express bus stop m Oakley Creek D Ed Waterview Don Buck KO L TUKU ST O Orangihina A New local service bus stop Omana Maraetai Primary LD Regional Beach E Park R 20 N Point Beachlands R England D Local bus service R G E D C AL EN KV E TR AR ALIDADE PL Northwestern Motorway (SH16) V R A P KEARNEY PL A L P Rutherford Pine N A T bus service S R Harbour O K T N Y D D S Rutherford R N E College L O R T R Existing on-road cycle lanes P Avondale R O Henderson Primary Ū C K or shared path Valley T SHALE AVE C R L Birdwood Winery A A D P P A TIRIWA YT T Highland DR O D NA N ER R ST R A Park A V D I HELEN I A Botany R L L E Estate Reserve L Downs Cockle Bay

T CO TORU ST Mount Panmure Cockle Kelston New Basin Bay E T Windsor I AV T INE O Mount NL K SU Wellington I Pakuranga S K T A Heights GLEN RD RA Jack Colvin MU Pakuranga VAL DA S LE WI M T RD NSTON PL AR Park EW Helena Park PA Project benefitsA RAMOU S Birdwood NT DR T Onehunga

School L P The Northwestern bus improvements project is expected F BITTERN PL D L Riverpark L AN O

F TOL ICH P S Urlich KAREPO D N L HAW

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G Reserve to deliver resilient and reliable bus journeys with improved K R

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AC

J WAITEMATA DR N  Reserve O SOLJAN DR connections locally and into the cityE centre. D Sherwoord H TC WOODSIDE RD ROYAL VIEW RD ILIC ELLA M OD CR UNIV Otahuhu AR ERSAL Park East Tamaki R DR D Heights

T

E L Towards R Waitakere With new bus stops on Te Atatū and Lincoln Road interchanges,

A

C R D VE Mangere S R DA ER D Towards Mountain V L WLAND GR OO city centre R O SA NE RW D L R SHE NDA C IVE LUA UN people should haveMARLENE easier AVE access to a Westgatebus stop with frequent Favona

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N D E services within close proximity to where they live or work. L R G N KO PL HARRINGTON ASCOT AVE R P O FAIR RD U Laidlaw College O  Otara M AY B R M G L RATHGAR RD T AI P E Chapel T N W BO KINGDALE AVE R A O E Mangere Heights S L R A AV V D N East Starling E R Y D The existing bus shoulders will be extendedA on the NorthwesternLW Mangere Flat Bush Laingholm ER A A COLE PL V RM K MAYER PL AD R A Park F D BRIDGE AVE D A R LINCOLN RD CLEMWAY PL LAN R R RISSA AVE P STARLING PL LA D MotorwayParau (SH16) between Westgate and Newton RoadŪ to fill the R I Pomaria Rd L Flanshaw Rd T D R H A S IC H A LVAN CR TA L R SY H R BA R A U LN School A School D ELISA T E Papatoetoe W T CO A N gaps and provide a more reliable journey for people taking the VIL E A R VE ND H C D Clover Park IBE Y RD Te Pai Park Ihumatao M A R W A LDM UA N W MI L I bus into the city centre. Brookby A A N DR N D I EY POMARIA RD N T R E TO R E D AV AR M LEY RD NB Cornwallis BER ER Clevedon DU A AM ING T SWANSON RD GRA

ELVIRA PL Te Atatū South A Totara Park E TE PA AV D I PL A new bus station at Westgate will provide more public transport K NORMA ST OC R PL ARN IEL KILM UR M LARNOCH RD Auckland Huia Airport ALI PL options in this growing commercial and residential area. DANOVICH B O RD GLEN NORMAN AVE L V E

ALAN AVE POWELL PL T GREENOCK RD KONA CR H M STEPHEN AVE Y M N A R A

A P C The R L L K I P K N E Gardens G I N IC I C While the Northwestern Bus Improvements will deliver important V H Z H IN IE K P D S L MOSELLE AVE T Trio R T E S Islands ARNEY RD KL C IC E RĀNUI STATION RD M O V ACG LE benefits, they are not a long-term solution and there remainsA a Rānui D TTA T NK N R E L R FRA VA N JAEM O D N Sunderland Randwick E A S Manurewa F R P Park R L L E S I A C E R V Manurewa C E Liston Edmonton A Rānui T WAIPAREIRA AVE East N R MERVILLE AVE T E C N A T E Ranui School I H M M College Epping Primary Clendon Ardmore R LY R C

I N Airport A R Domain H D Park A H E

M I U N RST M I L E R R Esplanade D R V D O P BERTSON A E RD BRICK ST A 14 ISSUEOOL RD 177 www.rosebankbusiness.co.nz N SCH

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S M R D K I O D A TA UXFIE R A S L T F N D I DR IN NG J Big Bay Y U A CARLAS WAY GU R WAK KORA M LN Waitakere C K ELIN AV R G E Henderson D A R V Weymouth POOKS RD College EDWARDS AVE Orua Bay E Intermediate Wattle LINCOLN RD WOODFORD AVE Rānui Rangeview Downs Grahams

D Wattle Bay Beach R Intermediate TIROROA AVE G E RD N V A I E A L PINEDALE PL P H R P C I E I A S Z F W O CHARLENN A Papakura E CL N S D O St Dominic's R R N Ū Ā ST PL N DR R College Chilcott RI A U J Paremuka D D RD AT I ILLIA Henderson AT AIR Red Hill AV N DR NE W N E KERU PL E AT I NORVAL RD Waitakere Brae C North School Lakeside E Opaheke U L T M ALM IL Hospital A ST Freyberg E LA U H Y R A N N MIL IL T T F I ROBERTS RD I A NA N C W C L A C E W R S P R LS U G A UL L R TO E Dickeys Community O L Y UM I E C F N L

N O E V Landing FO G E D R R H A O R LN R VE D IE D School D R R A R X DR I E AYRTON ST HTS V K S INA S E S VINO C T E H Matakawau CL EARVIE W Beach Ponga TE N KANA Awhitu Elletts L WA CR Beach FT

O R SHIBATA RISE R LC D S VE U C NA L E I Y STO B M H NI A M R CO B D T M I I R S CH L D E E C R Karaka R B W PL R O M DEVON ST FO O N ESTGLEN L BUSCOMB AVE T A E T POTO ST ED D E A WATERSTONE WAY R O B N R N D G PL Sturges Rd N PL D E A N TON D D Henderson TO R S R S N E A E L S U E E G Y V FR SP X R IG AL E Te Atatu A IE IT P N R R L H V A C O DR N D T R A M IN VE S ILL Tui Glen UM NETA GR W ST South Park RI A R SE N EA B SE S M RA P O D Reserve ESTAR CT TI N R MUS R P

L D T S

LINCOLN RD

ROOK

NB

Y

L G Need funding for your community group?

Apply for your share of $500,000. Learn more at the trusts.co.nz/your-west-support-fund

Applications open Monday 9th August 2021

thetrusts.co.nz The Trusts www.rosebankbusiness.co.nz ISSUE 177 15 Southern Spars and Cycling New Zealand join forces

Southern Spars has been involved with company could help athletes in other stiffness and weights to the carbon fibre 2021 MITSUBISHI 2021 SUZUKI BALENO 2021 KIA NIRO EV EX the marine industry since it started 30 sports further succeed. wheels. With a longer lead time and OUTLANDER LS RS AUTO ELIGIBLE FOR $8625 CLEAN CAR SUBSIDY! years ago. Thanks to the performance more work with the team, the company + ORC • BoosterJet Advanced Turbo Engine, • Range up to 455 km** +ORC 7 Seater SUV $32,990 +ORC $77,990 Just six months prior to the 2016 Rio 4yr/60,000km with 10% deposit $25,990 4yr/60,000kms Kia Konfidence with of the products and service provided, has seen fantastic results, providing 150 • Keyless entry & push button start 5yr Finance with • Zero CO2 Emissions, • 2.4L Engine, & Guaranteed Future Value of 10% deposit & Guaranteed Future Value of Olympics, Southern Spars took on 10% deposit $31,975.90: $283 per week GST inc the company has earned a reputation wheels to the team to date. TM TM $17,215.90: • Reverse camera @ 3.9%: $109 per week GST inc • Rotary Gear Shift Dial (e-shift) the project to work with Cycling New • Apple Carplay & Android Auto $108 per week GST inc TM as the world’s best composite spar • Apple CarPlay Zealand to see how they could make Mark says many of the elements needed • Reversing Camera, • Android AutoTM manufacturer. Working with Team NZ improvements to their bike performance. in a spar on a sailing boat can also be • 18” Alloys and many other sailing syndicates for applied to wheels. many years, the company has improved “Our view was there was a lot of pressure rigs and performances within the sailing and emphasis on the athletes and their “Our strengths as a business can be industry. Over the last four years, performance,” says Mark. “We knew we found in the technology we use to make Southern Spars has also been working could help them by improving their gear. spars, so we applied the same rationale closely with Cycling New Zealand to We had a look at the wheels and realised when designing track wheels,” says develop a fast, more technologically we could make a lot of gain.” Mark. “The wheels needed to be of light advanced track cycling disc wheel - weight structure, have added stiffness In the small amount of time before 2021 MITSUBISHI THE 2021 SUZUKI SWIFT 2021 KIA PICANTO +ORC and be aerodynamically efficient.” $23,990 which may come as a surprise to some ECLIPSE XLS PHEV HYBRID LTD AUTO +ORC GT-LINE 4yr/60,000kms Kia Konfidence with the Rio Olympics, the results were ELECTRIC $28,500 10% deposit & Guaranteed Future Value of Plugin Hybrid EV 4WD, Apple Car Play, 8year Battery Warranty • Hybrid Hatch 5yr Finance with • 1.25L Engine people. $9,356.10: $95 per week GST inc seen quickly with faster speeds being Using special, top secret, technology, • Reverse Camera & rear Parking Sensors 10% deposit • 16” Alloys ELIGIBLE FOR $5750 REBATE! SUV @ 3.9%: $115 per week GST inc When Rob Waddell was named as the reached. New Zealand took out the company was able to experiment • Lane Departure Warning & Prevention • Apple CarPlayTM • Dual Sensor Brake Support chef de mission for the New Zealand second place for the men’s team sprint with the weight and placement of the +ORC • Android AutoTM 4yr/60,000km$49,99 with 10% deposit0 & summer Olympics and Commonwealth and Eddie Dawkins, Ethan Mitchell carbon fibre wheels to decrease the Guaranteed Future Value of Games teams, he quickly reached out and Sam Webster all earned a silver overall weight but improve the stiffness $24,185.90: $169 per week GST inc to Southern Spars. As the 18th chef de medal at the games. Following the Rio and speed. mission for New Zealand, Rob’s role is Olympics, Southern Spars and Cycling Mark says the experience has been responsible for achieving high standards New Zealand coaches and athletes, hugely rewarding for the company. and overseeing both the planning reconvened to see where improvements A team of about 15 staff have been and preparation of the games and its could be made. Terms and Conditions* ORC of $1250.00 which includes Pre-Delivery Inspection, WOF, Wheels Kia Konfidence T&C. ORC of $1250 which includes Pre-Delivery Inspection, WOF, Wheels involved with the project and many Terms and Conditions* On Road Costs of $1250.00 include registration, WOF, 1,000km Alignment, Mats, Full Tank Fuel & Initial registration. Subject to T&Cs and excess charges. road user charges and a full tank of fuel and are paid when vehicle is driven away. Model Alignment, Mats, Full Tank Fuel & Initial registration. With the Konfidence offer, at the management teams. Having worked *TERMS AND CONDITIONS: Weekly payments based on nil deposit, 3.9% p.a. interest rate end of the term you can choose to keep the car, by paying the Guaranteed Future Value, On the road to the 2020 Tokyo Olympics, themselves are keen cyclists. From shown with optional accessories available at additional cost. Fixed interest rate of 8.95% and 5 year term. One payment of on-road costs to the Dealer, finance payments include a $305 p.a. At the end of the term you can choose to keep the car, by paying the Guaranteed Future documentation fee and $10.35 PPSR fee. Normal lending and credit criteria apply. Excludes 2019 trade it or return it (subject to T&Cs and excess charges). Offer excludes on road costs. Kia with Southern Spars founder and sales Jimny, fleet purchases, demo vehicles and all other promotions. Real Value 3 year/100,000 km Financial Services is provided by Heartland Bank. Heartland Bank lending criteria, T’s & C’s Southern Spars has worked tirelessly designers to engineers, the project has Value, trade it or return it (subject to T&Cs and excess charges). Offer available until 30th apply, including a $262 establishment fee and $10.35 PPSR fee. Fixed interest rate of 8.95% August 2021 at West City Auto Group or while stocks last. Not available with any other offer. comprehensive warranty, 5 year/100,000 km powertrain warranty, PLUS a full 5 year roadside director, Mark Hauser, and sailed with assistance plan.. Offer available until 30 August 2021 at West City Suzuki or while stocks last. Not p.a. applies. Offer available until 30 August 2021 at West City Kia or while stocks last. Not with Cycling New Zealand to trial new involved many of New Zealand’s top See www.mmnz.co.nz for details. available with any other offer. See www.kia.co.nz for details. him too, he was keen to see how the available with any other offer. See www.suzuki.co.nz for details.. cyclists meeting with the team based on

16 ISSUE 177 www.rosebankbusiness.co.nz MITSUBISHI SALES SUZUKI SALES KIA SALES - 2 LOCATIONS: 130-134 CENTRAL PARK DRIVE, HENDERSON PHONE 837 0907 49 NORTHSIDE DRIVE, WESTGATE PHONE 837 0907 49 NORTHSIDE DRIVE, WESTGATE, HENDERSON & 130-134 CENTRAL PARK DRIVE, HENDERSON PHONE 837 0907

Roundabout_July2021_210X148.5.indd 1 26/07/21 12:26 PM Rosebank Feature

Jomac Place in Avondale. Southern Spars managing director, Jim listening to its customers and being able McColl credits the company’s success to design and build exactly what they “The whole process has been top to the passion the team at Southern ask for. secret,” says Mark. “We’ve had times Spars has - a vision they all share to be we’ve met Cycling New Zealand on Southern Spars international quarters the best. From production, to designers, the racetrack at midnight to test out is at Jomac Place in Avondale with 253 sales and support teams, Jim believes the wheels. Meeting with the coaches, staff. They also have bases around the the company is incredibly good at mechanics and athletes we were able world in USA, Spain and Sri Lanka. to see the wheels in action and make adjustments, all so no one would know what we were working on.”

During the Tokyo Olympics, Southern Spars is looking forward to having tools down during each cycling event so they can watch the events together.

“It’s a huge thrill seeing your name on the side of the wheel,” says Mark. “We’re really proud of the work we’ve been doing with Cycling New Zealand.”

Following the Tokyo Olympics, Southern Spars will be involved in a debrief with Cycling New Zealand and further work will begin. The team, engineers, and athletes will sit down and talk about how the wheels went, what they were seeing at the Games and continue to experiment with where tweaks can be made. The relationship with the two is Southern Spars founder and set to be a long one. sales director, Mark Hauser

2021 MITSUBISHI 2021 SUZUKI BALENO 2021 KIA NIRO EV EX OUTLANDER LS RS AUTO ELIGIBLE FOR $8625 CLEAN CAR SUBSIDY! + ORC • BoosterJet Advanced Turbo Engine, • Range up to 455 km** +ORC 7 Seater SUV $32,990 +ORC $77,990 4yr/60,000km with 10% deposit $25,990 4yr/60,000kms Kia Konfidence with • Keyless entry & push button start 5yr Finance with • Zero CO2 Emissions, 10% deposit & Guaranteed Future Value of • 2.4L Engine, & Guaranteed Future Value of 10% deposit • Rotary Gear Shift Dial (e-shift) $31,975.90: $283 per week GST inc • Apple CarplayTM & Android AutoTM $17,215.90: • Reverse camera @ 3.9%: $109 per week GST inc $108 per week GST inc • Apple CarPlayTM • Reversing Camera, • Android AutoTM • 18” Alloys

2021 KIA PICANTO 2021 MITSUBISHI THE 2021 SUZUKI SWIFT $23,990+ORC ECLIPSE XLS PHEV HYBRID LTD AUTO +ORC GT-LINE 4yr/60,000kms Kia Konfidence with ELECTRIC $28,500 10% deposit & Guaranteed Future Value of Plugin Hybrid EV 4WD, Apple Car Play, 8year Battery Warranty • Hybrid Hatch 5yr Finance with • 1.25L Engine $9,356.10: $95 per week GST inc • Reverse Camera & rear Parking Sensors 10% deposit • 16” Alloys ELIGIBLE FOR $5750 REBATE! SUV @ 3.9%: $115 per week GST inc • Lane Departure Warning & Prevention • Apple CarPlayTM • Dual Sensor Brake Support +ORC • Android AutoTM 4yr/60,000km$49,99 with 10% deposit0 & Guaranteed Future Value of $24,185.90: $169 per week GST inc

Terms and Conditions* ORC of $1250.00 which includes Pre-Delivery Inspection, WOF, Wheels Terms and Conditions* On Road Costs of $1250.00 include registration, WOF, 1,000km Kia Konfidence T&C. ORC of $1250 which includes Pre-Delivery Inspection, WOF, Wheels Alignment, Mats, Full Tank Fuel & Initial registration. Subject to T&Cs and excess charges. Alignment, Mats, Full Tank Fuel & Initial registration. With the Konfidence offer, at the road user charges and a full tank of fuel and are paid when vehicle is driven away. Model *TERMS AND CONDITIONS: Weekly payments based on nil deposit, 3.9% p.a. interest rate shown with optional accessories available at additional cost. Fixed interest rate of 8.95% end of the term you can choose to keep the car, by paying the Guaranteed Future Value, and 5 year term. One payment of on-road costs to the Dealer, finance payments include a $305 trade it or return it (subject to T&Cs and excess charges). Offer excludes on road costs. Kia p.a. At the end of the term you can choose to keep the car, by paying the Guaranteed Future documentation fee and $10.35 PPSR fee. Normal lending and credit criteria apply. Excludes 2019 Financial Services is provided by Heartland Bank. Heartland Bank lending criteria, T’s & C’s Value, trade it or return it (subject to T&Cs and excess charges). Offer available until 30th Jimny, fleet purchases, demo vehicles and all other promotions. Real Value 3 year/100,000 km comprehensive warranty, 5 year/100,000 km powertrain warranty, PLUS a full 5 year roadside apply, including a $262 establishment fee and $10.35 PPSR fee. Fixed interest rate of 8.95% August 2021 at West City Auto Group or while stocks last. Not available with any other offer. p.a. applies. Offer available until 30 August 2021 at West City Kia or while stocks last. Not See www.mmnz.co.nz for details. assistance plan.. Offer available until 30 August 2021 at West City Suzuki or while stocks last. Not available with any other offer. See www.suzuki.co.nz for details.. available with any other offer. See www.kia.co.nz for details.

www.rosebankbusiness.co.nz ISSUE 177 17 MITSUBISHI SALES SUZUKI SALES KIA SALES - 2 LOCATIONS: 130-134 CENTRAL PARK DRIVE, HENDERSON PHONE 837 0907 49 NORTHSIDE DRIVE, WESTGATE PHONE 837 0907 49 NORTHSIDE DRIVE, WESTGATE, HENDERSON & 130-134 CENTRAL PARK DRIVE, HENDERSON PHONE 837 0907

Roundabout_July2021_210X148.5.indd 1 26/07/21 12:26 PM Going for Gold in Avondale by John Subritzky

Tucked away at the end of a no exit clubs in Auckland, they attract members street, down a secluded driveway from across the city. Training is usually on Rosebank Peninsula, is a hidden done in the early morning - around dawn treasure house that produces gold. in winter. Like any sport at elite level, To get there, you have to navigate training in the gym and on the water is through industrial streets where not for the faint hearted. local recreation often involves doing Mahé Drysdale represented NZ in his burnouts to the sounds of boom 21-year rowing career. Mahé says, “The boxes. medals are a bonus, but rowing has But down that secluded driveway is provided me so much more over the recreation and sports of an entirely years. It was West End Rowing Club that different kind. That almost mythical place got me off the couch and started me Muslim, born and raised in NZ with ethnic is the West End Rowing Club (WERC). in this wonderful sport. The club have Indian heritage. I’m very fond of where They came here in 2000, in search of one supported me my whole career and I come from, being able to converse of the few stretches of water in Auckland given me lifelong friends”. in four tongues and really embrace my that is suitable for rowing. identity/religious roots. Getting into the WERC’s Stephen Jones has been sport of rowing was a complete accident. The Whau river was an important route selected to compete in the Men’s 2 Following the stereotypes, I accidentally for waka on the portage between the at the Tokyo Olympics this year, while went to the wrong sport academy signup Waitematā and Manukau harbours. former member Charlotte Buck has been area at Mt Albert Grammar School… Early European settlers used it as a selected for the USA Olympic Women’s was meant to go to cricket academy but heavy transport route to move bricks 8+. walked into the rowing one instead. From and pottery products from New Lynn It all starts with 17-24-year-olds being that point on rowing has been such a and Avondale to the city. Then, in the introduced to rowing through the Club’s positive influence in my life. 1930s, crowds gathered for rowing and ‘Learn to Row’ program. WERC has powerboat events. Today, WERC is the “Being a person of colour coming into a established a novice and intermediate only regular organised water user of the rowing environment which is traditionally club program this year and it is being Whau River. white dominant, you’d expect colour to run by coach Hasan Pathan. At just 19, play a part in how successful you are. Saunders Reserve is the fourth base in Hasan is already a familiar face at WERC Flat out wrong. Hard work determines the Club’s 137-year history. They moved having served the last two years as an how successful you are, and I could truly here from Westhaven as the growing assistant coach at Mt Albert Grammar thrive in that environment. Leading on to marina restricted the training area School, coaching their U15s and U16s. this I rowed for a year and a half, then available. As one of a handful of rowing Hasan says, “I’m a strong, practicing coxed for another year and a half.”

18 ISSUE 177 www.rosebankbusiness.co.nz Rosebank Feature

In the last few years WERC has faced challenges from some environment but had rather degraded it. This was later refuted by locals who are opposed to the renewal of their lease at Saunders the WERC. Reserve. Like hundreds of other sports clubs and organisations, Other submissions from Freya Brehmer and ‘Anonymous’ were WERC has a lease on public land for their clubrooms. Councils read out as they did not appear in person. have traditionally granted these leases in recognition of the work the clubs do to promote active lifestyles. But, as a proverb says, the person who tells one side of a story seems right, until someone else comes and asks questions. Whau Local Board (WLB) had a public hearing on 30 June to hear submissions. Donna Cooper for Auckland Council Harry Waalkens and Club captain, David Vallance summarised the situation and answered questions appeared for WERC. During the last two decades, from board members. Catherine Farmer asked thousands of adults and school kids have utilised several questions until eventually Susan Zhu Saunders Reserve for rowing. They countered objected. Chair Kay Thomas moved the the accusations that Club activity was illegal. proceedings on, saying that the issue of the Waalkens said that the Club was not elitist as lease would be covered in submissions. half the members were school students from The rift between other board members and diverse backgrounds, and the three schools Farmer was more evident than usual. that are affiliated are all state schools.

Three objectors appeared in person. Steve WERC cannot simply pick up its building Bradley said he was an experienced boatie and go somewhere else. There are only four and asked about public access and signage. suitable water locations in Auckland: Tamaki, He did bring some humour to the room when he Henderson Creek, Upper Waitematā, and Whau. misspoke about bollards, calling them ‘bollocks’. His All those locations already host rowing clubs. Rowing Coach suggestion was 5-year renewals for the Club and the Hasan Pathan The Club has lifted its game with environmental work progressive conversion of the clubrooms into a public in recent years. Contrary to the accusation that it facility. does nothing, it participates in the annual Whau River Cleanup Jenny Pullar submitted that the reserve space is dominated by organised by the Whau River Catchment Trust (WRCT). General the Club, and it does not adequately serve local people. Zhu manager of the WRCT, Gilbert Brakey, says that involvement asked if by that logic, when she goes to a sports club outside of of the Club in the annual clean-up has been incredibly helpful. Avondale, whether she should be excluded for not being local? WERC provided their seven chase boats as safety boats for the When Pullar was asked by Fasitua Amosa what her dream vision clean-up, manned by volunteers who have H&S certification. All of the reserve space is, Pullar said she would go back to 2000 the rubbish is brought back to the Club, who pay for disposal in a with no club building. commercial skip bin. The Club hosts a BBQ for all the volunteers to round off the day. Robin Brehmer gave her conservation credentials and questions WERC’s commitment to the environment. Like others, Brehmer WERC members have also turned out for tree planting days. was concerned about access to the Kurt Brehmer walkway that Around 1,000 trees are planted each time. Brakey points to the goes past the club building. She had an interesting variation involvement of local clubs like WERC, Te Atatu Boating Club, New on NIMBYism, in that she alleged that the club was wealthy Lynn Sea Scouts and Rosebank Speedway in helping achieve the and served wealthy people from the eastern suburbs. I got the ecological goals of the Trust. strong impression that there was resentment against perceived The outcome of the WLB hearing into the Club’s lease was yet to ‘rich pricks’. Brehmer said that WERC needs to accept that the be determined at the time of going to print. It is great to see clubs lease is over, pick up their building and go away. When given a nurturing young people into successful sports careers and looking patsy question from Farmer about environment work by the club, to be better citizens of their local communities. Brehmer asserted that WERC had done nothing to improve the

www.rosebankbusiness.co.nz ISSUE 177 19 Member Profiles We profile New Members of the Rosebank Business Association

James Group

As West Auckland specialists, Aidan Moss and Lawrence Kenyon-Slade have a reputation of building long lasting business relationships and achieving outstanding results. With over six years’ experience and hundreds of transactions completed they are well equipped to provide top quality sales and leasing service. James Group is dedicated to being the most successful boutique real estate company in New Zealand. They accomplish this by providing their clients with the best people, knowledge, and skills in the industry. Established in 2012, James Group is a family owned and operated Real Estate company specialising in Sales, Leasing and Management of Commercial & Industrial Property across Personify Auckland. They offer an unrivalled level of service founded A change of Ink on the principles of integrity, efficiency, and valued business relationships. Theirs is an enterprise where clients do matter, and Personify has deep roots within New Zealand. It was founded strong relationships are fostered. in 1978 as Inkman Limited and recognized as one of the largest rubber stamp suppliers in New Zealand. JAMES GROUP have completed 143 Leases and 48 Sales in Lorgina Doctora bought the business five years ago and has 2021. Their largest sale for the 2021 year so far is $18,500,000. EUROTECH – BRINGING THE handed over the branding of the company to her son Jay, who They have 18 dedicated agents covering West Auckland and has elevated the company name to embrace the new direction the South Auckland industrial and their West Auckland team has company is headed. The new name encompasses an expanding completed 46 transactions in the past year which demonstrates BEST IN KITCHEN APPLIANCES range of products while still including their signature rubber stamp their active presence in the industrial marketplace. range. Jay has spent the past couple of years developing their What our clients say about us… Sophia and Shawn Bristow, directors of Sophia says that Eurotech is dedicated to forming strong product range to now not only include office equipment, but gift Aidan and Lawrence were incredibly professional and handled long-term relationships with its suppliers, customers, and special event décor. the sale of my property with ease. They kept me up to date with Eurotech Design Limited (Eurotech), are celebrating The rebrand from Inkman to Personify was motivated by having a all progress throughout the campaign and negotiated hard on a small milestone on the 4th birthday since they team members and our community. It has been a preferred name that identifies their customization and personalization skills. my behalf to achieve the best price possible. Selling properties purchased into the company. During that time the supplier to developers specialising in large scale apartment The name “Personify” and slogan “products made for you” was a can be a very stressful experience, but these guys made it easy, Eurotech product range has grown significantly, and hotel projects for nearly 25 years, and currently assisting natural choice. and I really felt like they were working in my best interests. Aidan in projects in Auckland, Wellington and Queenstown. and Lawrence really are the West Auckland experts, and I would bringing the latest in innovations and technology in All the Personify products are professionally proofed and manufactured in their production facility in New Lynn using recommend them to anyone looking to lease or sell. appliances, from world leading manufacturers, to the Sophia says that by keeping their finger on the pulse, they materials from local suppliers throughout New Zealand. Laser Bache Holdings Limited - Vendor New Zealand market. technology is used to process and manufacture their products, are able to offer their clients the latest products to meet their which are then finished off by hand. This hands-on approach gives requirements. A good example of the company’s dedication A privately owned New Zealand company, Eurotech began purpose in making authentic items that aim to reflect your story. to innovation and bringing the latest products to the market its journey in 1996 and specialises in the importation and Personify’s wedding range offers engraved keepsake boxes, is its companion products of compact oven and single distributions of global brands in kitchen appliances. The invitations, menus and more. These are available in a variety of dishwash cabinet, now available. wood options including rimu, hoop pine and plywood along with company has nationwide retail distribution channels, and is

clear or coloured acrylic. well recognised for its successful promotion of global brands “By focusing on design, innovation, technical support, project Personify is focusing on technology and how that drives the in the New Zealand market from America, Europe and Asia. management and after-sales customer care, Eurotech will business as they understand the importance of technology in the continue to deliver to its clients the results they require for a market and how their brand caters to the modern era. The name Sophia says that Eurotech is passionate about promoting change, from Inkman to Personify hasn’t changed the company’s successful project completion.” leading-edge products. With the support of its customers core values which are centered around reliability, integrity, and and suppliers, it has maintained strong growth with some always making a point of delivering on time. Aidan Moss Lawrence Kenyon-Slade To find out how Personify can help your business or uplift your 021 070 8049 027 645 6129 interesting opportunities currently in front of the company. [email protected] [email protected] special event, contact Jay Doctora or the Personify team at: Shawn comes to Eurotech from a background in the building materials supply industry while Sophia brings her expertise in Personify 604 Rosebank Rd, Avondale. 09 377 7523 55F Portage Road, New Lynn, Auckland 0600 James Group Ltd finance. They have focused on upgrading the ERP systems to www.facebook.com/eurotechdesign.nz Phone: 09 820 6900, 027 299 7020 169 Manukau Rd, Epsom, Auckland 1021 create greater efficiencies as well as enhancing the Eurotech [email protected] or [email protected] Phone: 09 253 9330 www.personify.nz www.jamesgroup.co.nz range, which now offers over 90 different products. www.eurotechdesign.co.nz

20 ISSUE 177 www.rosebankbusiness.co.nz

RBA June 2021 Full Page Advertorial.indd 1 19/05/21 11:05 AM EUROTECH – BRINGING THE BEST IN KITCHEN APPLIANCES

Sophia and Shawn Bristow, directors of Sophia says that Eurotech is dedicated to forming strong Eurotech Design Limited (Eurotech), are celebrating long-term relationships with its suppliers, customers, a small milestone on the 4th birthday since they team members and our community. It has been a preferred purchased into the company. During that time the supplier to developers specialising in large scale apartment Eurotech product range has grown significantly, and hotel projects for nearly 25 years, and currently assisting in projects in Auckland, Wellington and Queenstown. bringing the latest in innovations and technology in

appliances, from world leading manufacturers, to the Sophia says that by keeping their finger on the pulse, they New Zealand market. are able to offer their clients the latest products to meet their requirements. A good example of the company’s dedication A privately owned New Zealand company, Eurotech began to innovation and bringing the latest products to the market its journey in 1996 and specialises in the importation and is its companion products of compact oven and single distributions of global brands in kitchen appliances. The dishwash cabinet, now available. company has nationwide retail distribution channels, and is

well recognised for its successful promotion of global brands “By focusing on design, innovation, technical support, project in the New Zealand market from America, Europe and Asia. management and after-sales customer care, Eurotech will continue to deliver to its clients the results they require for a Sophia says that Eurotech is passionate about promoting successful project completion.” leading-edge products. With the support of its customers and suppliers, it has maintained strong growth with some interesting opportunities currently in front of the company. Shawn comes to Eurotech from a background in the building

materials supply industry while Sophia brings her expertise in 604 Rosebank Rd, Avondale. 09 377 7523 finance. They have focused on upgrading the ERP systems to www.facebook.com/eurotechdesign.nz create greater efficiencies as well as enhancing the Eurotech range, which now offers over 90 different products. www.eurotechdesign.co.nz

www.rosebankbusiness.co.nz ISSUE 177 21

RBA June 2021 Full Page Advertorial.indd 1 19/05/21 11:05 AM 22 Why digital transformations fail 23 Dealing with copycats 24 Recruitment and employee retention in 2021 26 Financial Capital vs. Social Capital in the Return-to-Work Debate 27 BNZ

Business Nuts & Bolts

Business to Business advice from RBA Members

Why digital the benefits. Management needs to get behind the transformation transformations fail and sell and support the project. 2. Having the right culture The inherent culture of a business can make or break its Digital transformation is essential transformation initiatives. Cultures that embrace change and to business survival, but collaboration are going to be more successful. companies keep failing at it. Many are pursuing digital projects, but Management must identify the resistors, train them and turn them they are struggling with execution into digital transformation champions. and most likely not getting any of 3. Not hiring the right talent the benefits of implementation. Bring in the right talent to drive transformation. You need people 3 categories of digital who have a digital understanding and experience in implementing transformation failure transformations teamed with business expertise. Finding people Digital transformation failure can be broadly with the right skills for your digital transformation team can be a Warwick Russell placed into three categories: regression, challenge, particularly with the shortage of tech talent. Consider SMEtric Insights underperformance and failing at new digital outsourcing all or parts of the transformation project to specialist initiatives. firms. It is important to only engage with those that really understand your market, your business, and your customers. • Regression. They say they are transforming, but they are actually embarking on initiatives that they should have 4. Lack of clear goals implemented a while ago, like e-commerce. Implementing technology just for the sake of it is a clear path to failure. Start with the “Why”. Businesses need to understand what • Underperformance happens when businesses don’t put they key areas of focus are and what they are trying to achieve enough effort into their transformation projects. They reap some from the business point of view - e.g., reducing costs, increasing digital transformation benefits, but at a much smaller scale. sales, being more agile. The key thing is to define your goals • Failing at new digital initiatives. They are trying to launch clearly, then dine what you need to do/know to deliver those a new digital product or service, but it fails, and the business is goals. forced to discontinue it. 5. Failing to think through the required technologies Key reasons why digital transformation failures happen You need to know what the enabling technology will require As businesses continue to pursue their transformation initiatives, downstream to ensure adoption and compliance. If the new accelerated over the past year by the COVID-19 pandemic, it is technology involves sharing information in a new way, you may essential they avoid the missteps that can lead to failure. need new security and compliance infrastructure in place.

1. Lacking the correct mindset Not giving the project time to succeed This is usually the first reason why digital transformation initiatives It is better to clearly think through what is required and focus on either regress, underperform or fail outright. Most people are improving results. It’s not about ‘big bang’ transformation. Focus naturally adverse reluctant to change unless they can clearly see on iteration.

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22 ISSUE 177 www.rosebankbusiness.co.nz The misrepresentation doesn’t have to be an express statement made by the defendant.

The Court’s decision in Klissers Farmhouse Bakeries Ltd v Harvest Bakeries Ltd is an excellent example in terms of explaining the workings of passing off. In 1985 Klissers sold and marketed its (world famous in New Zealand) Vogel’s range in polythene bags with checks of different colours and size or both Bret Gower with the bags tied at one end to produce a ponytail effect (yes, Smith & Partners Lawyers in 1985 the ‘ponytail’ was new). A rival bakery started selling its bread in polythene bags also featuring checks and tied with a ponytail. The Court decided that the rival was indeed trying to pass its ‘milk and honey’ loaf off as Klissers’ by adopting similarly Dealing with copycats distinctive packaging and issued an interim injunction (an order requiring the rival to cease its actions). There is nothing worse than somebody else benefitting Likewise, in Big Blak Saks New Zealand Ltd v D & A Marketing from your business’ success by riding on your coattails Ltd the plaintiff claimed rights in the packaging and overall and confusing customers that their products or services presentation of a range of rubbish bags. While Big Blak Saks are the same as yours. The legal solution to these copycats did not have a registered trade mark for the appearance of the is to make a claim against them of passing off and a product, it was able to persuade the High Court that it had a breach of the Fair Trading Act 1986 (FTA). reputation and goodwill in the overall appearance of the goods A claim of passing off and a breach of the FTA are invariably used and that the appearance of the defendant’s products was a in conjunction in look-a-like situations where one business tries misrepresentation calculated to pass off the defendant’s product to pass itself or its products off as the as that of Big Blak Saks causing it business or product of a rival. loss of sales. Those factors were To prove passing off, a business sufficient to enable it to obtain needs to show that: an interim injunction to prevent the competitor marketing and • A distinguishing feature or selling look-a-like products. combination of features of the business’ goods or services has Compared to passing off, a acquired a goodwill or reputation breach of the FTA is a more agile in the market so that its business option for claimants. Under the is known and recognised by that FTA there is no requirement for feature or combination of features; and your business to prove damage has occurred which means that rival • The other party has done something (either intentionally traders can bring an action under the FTA even though they have or unintentionally) to lead consumers to believe its goods or suffered no loss. services are the goods or services of the business. This is called a misrepresentation; and Obviously neither of these claims is to be made lightly, but if you have genuine concerns that your business is suffering at the • That the business has suffered or is likely to suffer damage as hands of a copycat who is benefitting from your hard work you a result of the defendant’s misrepresentation. should contact a commercial and/or intellectual property lawyer The misrepresentation doesn’t have to be an express statement to see about putting a stop to it. In the first instance call Bret made by the defendant. It can be implied from the use of names, Gower (commercial Associate at Smith and Partners Lawyers) marks or product ‘get-up’ that are sufficiently similar to cause on 09 837 6893 or email [email protected] for a confusion in the minds of the public. quick chat to establish the basis of a claim. HR Advice Line 0800 694 769 Stronger together www.rosebankbusiness.co.nz ISSUE 177 23 Business Nuts & Bolts

Recruitment and employees.

employee retention • Culture and team - “Culture” gets bandied about a lot, in 2021 but the team environment and how people are treated are a big part of attracting good people and either keeping them or driving them out. Think about what drives your company We know that plenty of companies culture, whether it can be improved, and how it can be are having a hard time finding communicated. skilled people at the moment. The country’s economy is in much better shape than many predicted, Putting the pieces together Focusing on these key areas simplifies the recruitment process but our borders are still (mostly) because it means you’ve identified your points of advantage or closed to keep out COVID-19, and difference (or highlighted areas you need to improve) and can there’s a serious squeeze on talent. appeal to the sorts of people that will fit your business and the Sylvie Thrush Marsh, The government has initiated a number of role. MyHR’s Head of responses to address the skills shortage, Platinum Services Develop this within your company, include it in your but the size of the labour pool is recruitment materials, and communicate it to only going to change slowly candidates. as people train and upskill and the borders reopen at some point (be aware that Also work on ensuring your strategies and immigration changes due in November systems are sustainable. It’s not about 2021 will make bringing in skilled It’s all about securing one star performer, once. You migrants harder). having all the want to be able to recruit good people whenever you need them and to The opportunity: company right pieces in the ensure you retain your talent. solutions The good news is that there are plenty right places so you Ensure your HR practices are solid of things employers can do to find can attract top Remember, the easiest way to recruit and retain the best talent in our existing is to not have to in the first place. labour market. talent Some movement in your workforce is normal and can be beneficial, but if you The first step is to think about the way you are regularly losing people you’d like to keep, organise and run the business so it’s attractive it’s important to understand why (exit interviews to the right kinds of employees. This sort of are great for this). Most of the time, it will be down to design thinking requires some time and energy, but it is one or more of these five factors. an investment worth making. Having good HR practices and processes supports competing What you’re really looking for is a couple of compelling reasons for talent and means your employment relationships have a why someone would choose to work for your business instead of solid foundation. Nail down your compliance side (employment another. At a broad level, it boils down to a few key things: agreements, job descriptions, communication channels etc.), and make sure your performance and remuneration review systems • Pay - the most obvious lever to pull as most people like are effective. earning more money. However, offering top salaries or wages is costly so if you aren’t able to compete with the highest pay, It’s all about having all the right pieces in the right places so you perhaps you can offer other benefits or perks, like bonuses or can attract top talent and keep them with you to help drive the profit sharing. business.

• Type of work - there’s often a lot of repetition in many roles, but being able to offer interesting work, unique projects or products, or a wide variation of tasks can be really P: 09 828 4462 attractive. 549 Rosebank Rd, Avondale

• Development opportunities - People want to improve COLLISION REPAIR PROFESSIONALS and progress so providing opportunities for development and Guaranteed Workmanship training can be a great way to differentiate your company. Collision Repair Association Structural Repair Centre Just be sure to articulate them well, and match any promises Recommended Repairers for: with actions. Lumley Insurance, Vero Insurance & Zurich Insurance • Lifestyle - work-life balance is important to many people We also work with all other Insurance companies on request. - now more than ever - so offering flexible work options (e.g. www.finefinishrosebank.co.nz remote working or flexible schedules) is an inexpensive way to make your workplace appealing to potential and existing

24 ISSUE 177 www.rosebankbusiness.co.nz For Quality Print & Service Brochures • Books • Business Cards Packaging • Posters • Flyers • Folders • Corflutes Labels and anything printed on paper or card.

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0800 GOODWINS www.rosebankbusiness.co.nz goodwins.co.nz ISSUE 177 25 Business Nuts & Bolts

Financial Capital vs. Why? Social Capital in the Even with the appeal of significant cost savings from WFH, we think that recent experiences have given business leaders Return-to-Work a heightened sense of the importance of social capital and its Debate impact on collaboration, corporate culture, talent development, productivity and performance.

At the heart of social capital development are trusted professional • Working from Home (WFH) will relationships and effective communication, and we’ve all seen be coming to an end for many who how difficult it can be to consistently communicate well when expected otherwise: physical offices restricted exclusively to email, texting and virtual meeting rooms are set to make a bigger rebound than with virtual meeting fatigue being recognised across the business anticipated. world as a significant detractor from the current WFH model.

• The widely publicised cost savings of Our research (consistent with work done by many others) has Mark Marone remote work could be outweighed by found again and again that effective communication Dale Carnegie the impact of declining social and social intelligence are key for psychological capital and changing communication patterns. safety and team effectiveness, resilience, • Whether operating remotely, in a organizational agility, and the genuine hybrid model, or in-person, organisations inclusion that supports sustained may want to turn some attention to “wholesale diversity. strengthening social capital. moves toward We’ve undergone our own digital As keen observers of human relations transformation at Dale Carnegie to and their impact on an organisations’ remote working offer new flexibility to participants - performance, we wrote several remain the Learn From Anywhere (LFA) option. articles back in 2020 on the future Opportunities on the horizon for of Working from Home (WFH). We exception rather bringing people together for training weren’t convinced then that remote around topics such as interpersonal work would become the “new normal” than the rule” skills, social intelligence, and leadership and it seems that many of business are good news as research suggests it leaders now agree. may be more effective when taught using a blended approach that includes live instruction The latest McKinsey pulse survey of CEOs reports together with online enhancements. that while many leaders don’t expect to really be settled into their post-pandemic working model until 2022 (whether If you’re ready to learn more about enhancing social capital- that’s back to their pre-pandemic mode of operation or a “new building skills within your team build, please contact us - we look normal”), most now expect to return to the physical office. forward to talking with you.

Despite some high-profile exceptions, “wholesale moves toward Mark Marone, PhD. is the director of research and thought remote working remain the exception rather than the rule”, they leadership for Dale Carnegie and Associates where he is conclude. In fact, fewer than a third of business leaders surveyed responsible for ongoing research into current issues facing are now committed to a hybrid model including two to three days leaders, employees and organisations worldwide. He publishes of remote work per week. frequently on various topics including leadership, the employee/ customer experience and sales.

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26 ISSUE 177 www.rosebankbusiness.co.nz Business Nuts & Bolts

to physically connect.

Businesses can realise growth by borrowing or bringing in investors. Both give you access to capital but while borrowing allows you to retain ownership, tapping investment capital comes with an equity and ownership cost. Each has their advantages and costs and businesses should consider what works best for their plans.

Borrowing can also enable payback flexibility - companies choose Lisa McShane, when to draw down a loan and often have a say in when to pay BNZ Head of West Auckland it back. BNZ West Auckland Partners When we think of borrowing, it’s not just about term debt. BNZ has products that help business owners with all their When COVID-19 first hit, businesses largely put their plans business requirements, including Trade Finance, Asset Finance, on hold. This was the right thing to do as we hunkered and Invoicing Finance to help people when they don’t have down for what was predicted to be a deep economic enough balance sheet liquidity. Our dedicated Markets team downturn. can also assist you with your FX needs. It’s not unusual to see But as the path ahead starts to become clearer, businesses have customers with a combination of different products. moved out of ‘survival mode’ and are now looking to thrive and We know there are challenges ahead - the country is still feeling grow. the brunt of the global supply chain issues, getting the right BNZ is now officially the country’s largest business bank. We employees for your business remains difficult, and we only have to supported thousands of businesses through lockdowns and look across the Tasman to see the impacts of another outbreak. alert levels and we are here to continue supporting businesses But no matter what the future holds, BNZ’s team of bankers and big and small, across the country, to take advantage of the new wrap-around specialist services can offer everything you need – opportunities to grow and prosper. from products that manage risk and drive growth to our network Our Good to Grow loan scheme is offering low-interest business of industry experts and bankers who can help you achieve your loans to support New Zealand businesses to thrive. The loan is goals. available to all eligible New Zealand-based businesses who want In West Auckland, the BNZ have a local team of 10 Partners to invest for the purposes of: dedicated to supporting our local businesses and helping our • Increasing production community prosper. • Funding additional inventory Get in touch with us today and let us help you navigate the • Improving manufacturing productivity and efficiency challenges and embrace your growth opportunities. • Driving sustainability • Employing more people [email protected] or Phone 021 834 774 or • Expanding, or purchasing, owner-occupied commercial [email protected] or Phone 0274 977 751 premises • Accelerating new product development • Buying plant and equipment • Acquiring another business

Businesses borrow to gear up for what is coming and at the BNZ we are seeing large investments in capital items such as plant and machinery.

We are also seeing businesses invest in unlocking new ways to market their products, or even to enter entirely new markets through digital technology.

Everyone has seen the power of ecommerce and digital platforms, and our customers are more than ever investing in tech to increase access and flexibility for their people and customers. More people are working from home, but not to the detriment of face to face contact and we are encouraged by our many customers returning to engage face to face either through their BNZ West Auckland Partners Team Back row left to right: Tim van der Kraaij, offices or in meeting engagements, and basing themselves at our Greg Norman, Jason Charleston, Lisa McShane, Elaine Burden, Jamie Pickford, local Partners Centres. Andrew McIlwrick. Front row left to right: Siobhan Hanchard, Pravin Chand, Matthieu Olo-Whaanga, It’s all about embracing ecommerce while retaining opportunities Vandy Joshi. Absent from the photo is Shail Kumar and Chris Yu. www.rosebankbusiness.co.nz ISSUE 177 27 ANNUAL STOCK CLEARANCE DISCOUNT ON WHOLESALE PRICES ONLY. WHILE STOCKS LAST. ALL PRICES EXCLUDE GST.

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