UNIVERSITY ENTERPRISE ARCHITECTURE FRAMEWORK (UEAF) NIC EA Initiative

National Informatics Centre (NIC) 2/15/18 NIC EA

University Enterprise Architecture Framework (UEAF)

Document Control

Project name Enterprise Architecture Framework for University Domain

Title University Enterprise Architecture Framework (UEAF) Document 0.7 version no

Prepared by HRD and EA Team Document 01 February 2018 version date

Reviewer NIC Review date

Document history

Version Date Author Status

0.7 01 February 2018 NIC Consolidated 8 architecture domains submitted

0.75 15 February 2018 NIC Incoporation of feedback

Review and Approval History

Version Date Actor Remarks

0.7 01 February 2018 NIC

0.75 15 February 2018 NIC

Intended audience

Central and State Regulatory, Universities Implementation Governments Statutory and organizations Accredition bodies

MHRD UGC Central Public NIC MoT AICTE Central Open Others IT organizations DHE NBA State Open DBT NAAC State Public DST MCI Institute of National Importance MeitY DCI State Departments INC ICAR ICMR NCTE

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Acronyms

Acronym Description AICTE All India Council for Technical Education AIRM Application Integration Reference Model AISHE All India Survey on Higher Education ARM Application Reference Model BCI Bar Council of India BRM Business Reference Model COE Controller of Examinations CVO Central Vigilance Officer DBT Department of Biotechnology DCI Dental Council of India DHE Department of Higher Education DRM Data Reference Model DST Department of Science & Technology EA Enterprise Architecture EGDI E–Government Development Index ERP Enterprise Resource Planning ESB Enterprise Service Bus GRM Governance Reference Model HoD Head Of Department ICAR Indian Council of Agricultural Research ICMR Indian Council of Medical Research INC Indian Nursing Council IndEA India Enterprise Architecture KPI Key Performance Indicator LGD Local Government Directory MCI Medical Council of India MHRD Ministry of Human Resource Development NAAC National Assessment and Accreditation Council NBA National Board of Accreditation NCTE National Council for Teacher Education NIC National Informatics Centre NIRF National Institutional Ranking Framework NOC Network Operation Center POS Point of Sale PPP Public Private Partnership PRM Performance Reference Model SOC Security Operations Center SRM Security Reference Model TOGAF The Open Group Architecture Framework TRM Technology Reference Model UEA University Enterprise Architecture UEAF University Enterprise Architecture Framework UGC University Grants Commission VC Vice Chancellor

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Definitions

Term Definition ARM Application Reference Model (ARM) provides the framework for grouping similar applications to maximize re-use. BRM Business Reference Model or BRM is pivotal for the design of a good Enterprise Architecture, in so far as it looks at purely the business vision and the functions/ services required to fulfil that vision, but not the technologies required to be used. TRM Technology Reference Model (TRM) depicts the layout of the technology foundation of ICT-based systems to be designed for delivery of identified business services. DRM Data Reference Model (DRM) provides a means for departments to consistently define data in their data architecture. It will ensure sharing of information among departments and external agencies thereby providing opportunities for improved efficiency and effectiveness in Governance. SRM Security Reference Model (SRM) is a framework for developing a comprehensive and rigorous method of describing the current and future structure of the information security systems so that they align with the business strategies of the enterprise. AIRM The Application Integration Reference Model (AIRM) provides guidelines to make architectural decisions while implementing Integration/EAI Solutions for the eGovernment Programs/Projects. GRM guides in establishing an institutional structure for the development, management and maintenance of Enterprise Architecture and its artefacts. GRM also defines the processes and structural relationships to ensure that the architecture is consistent with the business vision and objectives of the enterprise and is implemented in strict compliance with the architectures developed. PRM Performance Reference Model (PRM) provides a uniform and consistent mechanism to measure the efficiency and effectiveness of the different sectors or domains in achieving the overall goals of the Government in a cost-effective manner. Entity An Entity is an abstraction for a person, place, object, event, or concept described (or characterized) by common Attributes. For example, “Employee” and “Department” are Entities. Attribute An Attribute is a property or characteristic of an Entity. Different instances of an entity may have different values for an attribute. KPI KPI is a metric designed to evaluate the success of an organization or of a particular activity - such as a project, program, scheme or initiative undertaken by it. Data Schema Data Schema is a representation of metadata in the form of logical data models or conceptual data models. This includes a group of concepts comprising of Entity, Attribute, Data Type and their interrelations. These concepts primarily relate to the representation of structured data. A Data Schema provides a means to describe the data independent of the values of the data that it describes.

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Term Definition Data type A Data Type defines the type of data an attribute may hold. Relationship A Relationship describes the relationship between two Entities. SOA SOA is a style of software design where services are provided to the other components by application components, through a communication protocol over a network, in a manner that is independent of vendor, product or technologies. Service in the context of the public-sector environment, service is the act of fulfilment of the request made by a citizen, business or employee, by following a set of defined processes and workflows. Open API API is a code that allows two software programs to communicate with each other and consists of two aspects – the specification (that describes how information is exchanged between programs, done in the form of a request for processing and a return of the necessary data) and a software interface written to that specification and published for use.

Open API refers to the sharing of data between different platforms, for example using existing social media IDs for signing on to a new application – the profile data is shared from the social media application to the new application thereby avoiding duplicate data entry. Web service It is a software functionality that provides a mechanism to enable access to one or more capabilities of the system, where the access is provided to the consumer of the service using a prescribed interface and is exercised consistent with constraints and policies as specified by the provider of the service through a service description. Open Standards The standards/protocols that are publically available for inspection and application/system development. These standards are used by the community of vendors and system integrators for making their products and services interoperable. The originator of the standard may charge a nominal fee for sharing the source code of their standard to be used by another vendor. Vulnerability It is the weakness in the system, process or software that can be exploited to gain unauthorized access to information or assets. The unauthorized access to the system or assets of the organization may be misused. Threat Threat is a possible danger that can exploit to vulnerability of the system, infrastructure or application to cause harm to the organization or system functioning. Threats are usually classified as high, medium or low. Risk Risk is possibility of facing losses due to an event that probably may occur.

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Table of contents

1 EXECUTIVE SUMMARY ...... 10 2 INTRODUCTION ...... 12

PROJECT BACKGROUND ...... 12 INDIA ENTERPRISE ARCHITECTURE (INDEA) ...... 13 PROJECT OBJECTIVES ...... 14 PROJECT SCOPE ...... 15 PROJECT OUTCOMES ...... 16 PROJECT EXCLUSIONS ...... 16 TARGET AUDIENCE ...... 17 DOCUMENT STRUCTURE ...... 17 RELATED DOCUMENTS AND INFORMATION ...... 18 3 APPROACH FOR DEVELOPMENT OF UEAF ...... 19

KEY ACTIVITIES INVOLVED ...... 20 OBJECTIVES ...... 20 APPLICABLE FRAMEWORKS ...... 21 4 UNIVERSITY ENTERPRISE ARCHITECTURE FRAMEWORK DEFINITION ...... 22

OVERALL STRUCTURE OF UEAF ...... 24 BUSINESS REFERENCE MODEL ...... 26 DATA REFERENCE MODEL ...... 70 APPLICATION REFERENCE MODEL ...... 96 TECHNOLOGY REFERENCE MODEL ...... 115 APPLICATION INTEGRATION REFERENCE MODEL ...... 126 SECURITY REFERENCE MODEL ...... 140 PERFORMANCE REFERENCE MODEL ...... 146 GOVERNANCE REFERENCE MODEL ...... 160 5 ENTERPRISE ARCHITECTURE MATURITY ASSESSMENT MODEL ...... 165

ASSESSMENT AREAS ...... 165 TOOL DESCRIPTION ...... 165 TOOL USAGE ...... 167 6 ADOPTION GUIDELINES ...... 171

OVERVIEW ...... 171 APPROACH DESCRIPTION...... 172 ARCHITECT ROLES AND RESPONSIBILITIES ...... 179 TOOLS...... 182 7 WAY FORWARD ...... 183 8 APPENDIX ...... 185

WORKSHOP DATA SETS ...... 185 UNIVERSITY DATA SETS ...... 231 NIC SOLUTIONS ...... 251 ENTERPRISE ARCHITECTURE TOOLS ...... 287 ENDNOTES ...... 308

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List of Figures

FIGURE 1 - INDEA VISION: ONE GOVERNMENT ...... 14 FIGURE 2 - APPROACH FOR UEAF ...... 19 FIGURE 3 - DETAILED METHODOLOGY FOR DEVELOPING UEAF ...... 20 FIGURE 4 - UNIVERSITY ENTERPRISE ARCHITECTURE FRAMEWORK DEVELOPMENT VISION ...... 22 FIGURE 5 - INDEA REFERENCE MODELS ...... 23 FIGURE 6 - UEAF OVERVIEW ...... 25 FIGURE 7 - UNIVERSITY CONCEPTUAL BUSINESS MODEL ...... 34 FIGURE 8 - UNIVERSITY CONCEPTUAL MODEL CATEGORY ...... 35 FIGURE 9 - FUNDAMENTAL UNIVERSITY STRUCTURE ...... 35 FIGURE 10 - STUDENT LIFECYCLE 1 ...... 36 FIGURE 11 - STUDENT LIFECYCLE 2 ...... 36 FIGURE 12 - OPERATIONS MANAGEMENT : HR ...... 37 FIGURE 13 - OPERATIONS MANAGEMENT : FINANCE ...... 37 FIGURE 14 - OPERATIONS MANAGEMENT : ADMINISTRATION...... 38 FIGURE 15 - CAMPUS MANAGEMENT ...... 38 FIGURE 16 - GOVERNANCE ...... 39 FIGURE 17 - EXTENDED ACTIVITIES ...... 40 FIGURE 18 - UNIVERSITY COURSE STRUCTURE ...... 42 FIGURE 19 - UNIVERSITY EXAMINATION STRUCTURE ...... 54 FIGURE 20 - UNIVERSITY STRUCTURE CATEGORIES ...... 55 FIGURE 21 - MODEL 1 – CENTRAL UNIVERSITIES WITH GENERAL SPECIALIZATIONS AND REGULAR COURSE ...... 56 FIGURE 22 - MODEL 2 - STATE UNIVERSITIES WITH GENERAL SPECIALIZATIONS AND REGULAR COURSE ...... 56 FIGURE 23 - MODEL 3 – CENTRAL AND STATE OPEN UNIVERSITIES WITH GENERAL SPECIALIZATIONS AND DISTANCE COURSE ...... 57 FIGURE 24 - MODEL 4 – INSTITUTES OF NATIONAL IMPORTANCE WITH TECHNICAL / MANAGEMENT SPECIALIZATIONS ...... 57 FIGURE 25 - BUSINESS REFERENCE ARCHITECTURE (LEVEL 1) ...... 61 FIGURE 26 - BUSINESS REFERENCE ARCHITECTURE (LEVEL 2) - CORE ...... 63 FIGURE 27 - BUSINESS REFERENCE ARCHITECTURE (LEVEL 2) - SUPPORT ...... 63 FIGURE 28 - BUSINESS REFERENCE ARCHITECTURE (LEVEL 2)- ANCILLARY ...... 64 FIGURE 29 - BUSINESS REFERENCE ARCHITECTURE (LEVEL 2) – ENABLING ICT ...... 64 FIGURE 30 - DATA LIFECYCLE ...... 94 FIGURE 31 - APPLICATION REFERENCE MODEL ...... 99 FIGURE 32 - TECHNOLOGY REFERENCE MODEL ...... 118 FIGURE 33 - APPLICATION INTEGRATION CONCEPTUAL MODEL OPTIONS ...... 128 FIGURE 34 - APPLICATION INTEGRATION CONCEPTUAL DIAGRAM (MHRD) ...... 129 FIGURE 35 - APPLICATION INTEGRATION CONCEPTUAL MODEL WITH COUNSELLING BODIES ...... 129 FIGURE 36 - APPLICATION INTEGRATION CONCEPTUAL MODEL BETWEEN TWO UNIVERSITIES ...... 129 FIGURE 37 - APPLICATION INTEGRATION CONCEPTUAL MODEL BETWEEN UNIVERSITY AND INSTITUION ...... 130 FIGURE 38 - APPLICATION INTEGRATION CONCEPTUAL MODEL FOR FINANCE DOMAIN ...... 131 FIGURE 39 - APPLICATION INTEGRATION CONCEPTUAL MODEL FOR ACADEMICS DOMAIN ...... 133 FIGURE 40 - APPLICATION INTEGRATION CONCEPTUAL DIAGRAM (MHRD AND EXTERNAL STAKEHOLDERS) ...... 135 FIGURE 41 – OVERALL UEAF GOVERNANCE REFERENCE MODEL ...... 161 FIGURE 42 - UNIVERSITY GOVERNANCE MODEL FOR ONE UNIVERSITY ...... 163 FIGURE 43 - ENTERPRISE ARCHITECTURE MATURITY ASSESSMENT – SAMPLE DASHBOARD VIEW ...... 169 FIGURE 44 - INITIATIVES PRIORITIZATION DASHBOARD ...... 170 FIGURE 45 - UEAF ADOPTION GUIDELINES ...... 171

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FIGURE 46 - APPROACH #1 FOR FRESH UNIVERSITY ARCHITECTURE DEVELOPMENT ...... 172 FIGURE 47 - APPROACH #2 - FOR DEVELOPING FROM EXISTING UNIVERSITY ARCHITECTURES ...... 175 FIGURE 48 - UNIVERSITY ENTERPRISE ARCHITECTURE FRAMEWORK STATUS ...... 183 FIGURE 49 - ESSENTIALS BUSINESS ARCHITECTURE MODELLING SCREENSHOT ...... 287 FIGURE 50 - ENTERPRISE ARCHITECTURE COMPLIANCE CHECKLIST ...... 288

List of Tables

TABLE 1 - OVERVIEW OF UEAF ARTEFACTS ...... 15 TABLE 2 - TARGET AUDIENCE GROUP ...... 17 TABLE 3 - BUSINESS ARCHITECTURE PRINCIPLES ...... 26 TABLE 4 - UNIVERSITY CLASSIFICATION ...... 40 TABLE 5 - UNIVERSITY COURSE CLASSIFICATION...... 42 TABLE 6 - UNIVERSITY STATUTORY BODIES LIST ...... 52 TABLE 7 - UNIVERSITY EXAMINATION STRUCTURE ...... 53 TABLE 8 - UNIVERSITY FUNDS AND GRANTS ...... 54 TABLE 9 - STAKEHOLDERS ...... 58 TABLE 10 - BUSINESS ROLES AND ACTORS ...... 59 TABLE 11 - UNIVERSITY BUSINESS FUNCTIONS ...... 61 TABLE 12 - BUSINESS SERVICE PORTFOLIO CLASSIFICATION ...... 66 TABLE 13 - DATA ARCHITECTURE PRINCIPLES ...... 70 TABLE 14 - DATA DEFINITIONS ...... 73 TABLE 15 - DATA AND BUSINESS FUNCTION MAPPING ...... 88 TABLE 16 - DATA SHARING VIEW ...... 89 TABLE 17 - DATA STANDARDS ...... 93 TABLE 18 - INDICATIVE DATA LIFECYCLE ACTIVITIES ...... 94 TABLE 19 - APPLICATION ARCHITECTURE PRINCIPLES ...... 97 TABLE 20 - APPLICATION CATALOGUE ...... 100 TABLE 21 - APPLICATION AND BUSINESS DOMAIN MAPPING ...... 104 TABLE 22 - APPLICATION USER ACCESS ...... 109 TABLE 23 - APPLICATION ACESS INTERFACES ...... 111 TABLE 24 - TECHNOLOGY ARCHITCETURE PRINCIPLES ...... 115 TABLE 25 - TECHNOLOGY LAYER COMPONENTS DESCRIPTION...... 119 TABLE 26 - NETWORK LAYER STANDARDS ...... 124 TABLE 27 - PRESENTATION LAYER STANDARDS ...... 124 TABLE 28 - SECURITY LAYER STANDARDS ...... 124 TABLE 29 - INTEGRATION LAYER STANDARDS ...... 125 TABLE 30 - DATA INTERCHANGE LAYER ...... 125 TABLE 31 - APPLICATION INTEGRATION ARCHITECTURE PRINCIPLES ...... 126 TABLE 32 - INTERFACING AREAS BETWEEN FINANCE AND OTHER UNIVERSITY DOMAINS ...... 130 TABLE 33 - APPLICATION INTEGRATION CONCEPTUAL MODEL FOR ACADEMICS DOMAIN ...... 132 TABLE 34 - APPLICATION INTEGRATION INFORMATION REQUIREMENTS ...... 136 TABLE 35 - APPLICATION - API CATALOG ...... 137 TABLE 36 - SECURITY ARCHITECTURE PRINCIPLES ...... 140 TABLE 37 - SECURITY LAYERS ...... 141 TABLE 38 - SECURITY LAYERS AND POLICY MAPPING FOR AN UNIVERSITY ...... 144

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TABLE 39 - SMAPLE SECURITY CONTROL DEFINITION TEMPLATE ...... 145 TABLE 40 - PERFORMANCE PRINCIPLES ...... 147 TABLE 41 - PERFORMANCE: UNIVERSITY KPIS ...... 149 TABLE 42 - PERFORMANCE : ENTEPRRISE ARCHITECTURE PROGRAM...... 158 TABLE 43 - PERFORMANCE MEASUREMENT MANAGEMENT TEMPLATE ...... 160 TABLE 44 - UEAF GOVERNANCE PRINCIPLES ...... 161 TABLE 45 - UEAF GOVERNANCE GROUP AND ROLES ...... 163 TABLE 46 - GOVERNANCE ROLES ...... 164 TABLE 47 - GOVERNANCE COMPONENTS ...... 165 TABLE 48 - SERVICE AND STRATEGIC GOAL ALIGNMENT REFERENCE TABLE ...... 166 TABLE 49 - SERVICE MATURITY REFERENCE MODEL ...... 166 TABLE 50 - INITIATIVE CLASSIFICATION ...... 168 TABLE 51 - APPROACH #1 - FRESH ARCHITECTURE DEVELOPMENT STEPS ...... 173 TABLE 52 - APPROACH #2 - DEVELOPMENT ON EXISTING ARCHITECTURES ...... 176 TABLE 53 - COMPLIANCE CHECKLIST TO IT GOALS ...... 289

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1 Executive summary

University e-Governance solution has received limited exposure over the years and university automation solutions have been primarily dominated by private players such as SAP and Oracle. We have 7 NIC State units with significant experience and understanding of requirements towards developing an University ERP solution. Our State units have conducted system study and implementation requirements in detail for 38+ universities across India with different systems implemented in corresponding universities. However, drawbacks in the form of comprehensiveness, security, scalability, replicability or reusability and interoperability have been a recurrent observation across all the solutions developed till date. Maintenance of solutions for each individual university pan India is also not cost effective or sustainable. Hence, this is the right time to leverage our collective experience and domain knowledge to architect a comprehensive blueprint of the complete universe of business capabilities required by Indian Universities.

Following the same trend on a national level, it has been observed that till the mid 1990s, Government of India had been developing and delivering a wide bouquet of citizen services with attempts mainly focused on individual ministries/ states/ departments rather than one comprehensive macro level government blueprint. This led to the development of India Enterprise Architecture or IndEA. During the process of envisioning a Digital India, an Enterprise Architecture Working Group was established by the Ministry of Electronics and Information Technology under the chairmanship of J Satyanaryana, alongside active participation from NIC, ultimately leading to the development of a framework tailored for Indian conditions and requirements.

The University Enterprise Architecture framework will extend the IndEA objective. It is intended primarily, to provide a comprehensive blueprint of all business capabilities to be considered while developing the business layer for Indian Universities and secondly, as a conceptual level superset university model depicting the structural and functional needs using the basic elements included herein. This approach would help Government of India and NIC in cost reduction, technology standardization, process improvements, strategic differentiation, chage management and empowering enterprise competition.

IndEA is the common starting point for the development of UEAF. In parallel, The Open Group Architecture Framework (TOGAF) has also been referred during this process. To establish the business reference model, focussed discussions were held with NIC State Units and Indian universities to understand and create an ideal Indian university comprising a comprehensive collection of all business capabilities. It has been kept in mind that each of the 850+ universities are distinctly unique. Yet, the building blocks (organization structure templates, functions, entities, interfaces) would be common / reusable / configurable across universities while any specialized university requirements would also be catered to for a limited number of cases. The remaining architectural layers comprising of data, application, technology, application integration, security, performance and governance have been built by the UEAF team at a conceptual level. Once the architecture blueprint is accomplished, a prioritized list of initiatives will be identified that are immediately required by the participating universities and an implementation plan will be developed. The interested University could adopt UEAF to create their own specific UEA. UEAF would guide us in preparing a common & generic configurable ERP solution for Indian Universities. This ERP solution can be configured as per each UEA resulting in University specific eGov solution. These standards and architecture

NIC Page 10 of 308 University Enterprise Architecture Framework (UEAF) blueprints may be submitted to IndEA working group for their adoption as a national university EA reference model.

The university business architecture framework comprises of founding principles, different organizational models based on university types and a combinatorial business reference model of all business capabilities envisaged for an Indian University. This model comprises of 16 business domains and 97 business capabilities mapped to the business domains. The data architecture framework has established the conceptual data schema with the intent of identifying the common, minimal and essential data requirements needed to be captured by universities. These data are required to be shared with Government initiatives like AISHE, NIRF as well as accredition bodies like NAAC and NBA. In future, the data model will be extended for different types covering modical, tourism, law, agriculture, etc. The application architecture framework identifies and maps the university applications under university specific solutions, common applications and core university platform and each of the applications have been mapped back to the business layers. The technology, security, application integration layers have been built as per the IndEA guidelines and likewise, tailored for the Indian University domain. The performance layer has been established based on the NIRF, NAAC and NBA metrics. A UEAF governance framework covering the central and university focussed groups and teams has been proposed. Indian Universities may adopt the architecture reference models and extend it to their universities while customizing for their own requirements.

The establishment of a working group has been proposed for this initiative represented by MHRD, universities and NIC. Based on the inputs and feedback received during the course of the regional workshops which was attended by over 100 universities and 250+ participants from 20 States / UTs, we understand there is a strong requirement for a comprehensive generic ERP solution which is tailored for Indian Universities. Several universities have expressed their interests to join NIC in this ambitious and transformative project for the higher education sector. The working group will select universities to initiate architecture development phase aligned to UEAF model. Once the arhcitectures are in place, common reusable building blocks would be identified and based on the roadmaps development of University ERP solution tailored for Indian University sector would be initiated.

This transformative initiative is a part of the bigger NIC Enterprise Architecture initiative. Collaboration within university sector as well as with other broader domains like public service commission, rural development, etc would help in rapid development and optimization of available resources with NIC. This would help in developing ONE University concept which would be in line with the ONE Government vision developed under IndEA framework. Convergence and consolidation of various types of universities and regulatory bodies would ultimately lead to the establishment of a robust flexible and modular framework custom built and aligned to the local requirements and bring all the related stakeholders under the broader higher education sector under one umbrella – University Enterprise Architecture Framework.

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2 Introduction

This chapter seeks to present the project background and the need to establish University Enterprise Architecture Framework for Indian Universities. The chapter also covers the broad structure for India Enterprise Architecture Framework in relation to this document, the core objectives and exclusion criterias for UEAF, target audience, overall document structure and the related documents which are to be read in conjunction to this report.

Project Background

With the strong relationship and experience in the higher education domain, it was a common observation that the efforts were focussed on automation and digitization of individual processes for universities and institutions. Strategic macro level study across the higher education sector to assess the ICT blueprints was undertaken in limited areas. Focus was on automating few core capabilities like admissions, examinations and finance whereas operational and core value streams like affiliations, academics, administration and HRMS was largely missing across multiple universities and solutions.

Under the ambit of this project, NIC initiated focussed video conference and regional workshops pan-India with representation from 20 States, 107 universities and 250+ representatives. The objective of these workshops and video conferencing sessions were to present the current understanding of the university domain business landscape and further mature the framework by leveraging the varied experiences and workings from the university representatives. One of the major obseration which was largely voiced in all workshops was the need to establish a tailored ERP solution which would meet the local requirements of Indian Universities and also cover the hosting requirements. Hence, University Enterprise Architecture Framework was established and this report presents the first iteration focussing primarily on the business blueprint while initiating the conceptual architecture for other domains including data, application, technology, application integration, security, performance and governance. These were based on the guidelines and recommendations of IndEA framework.

The university sector in India has been observed to be complex and disparate. This has been a primarily reason leading to the unavailability of a common framework or solution which could meet the requirements. Based on the regional workshops conducted across India, it was realized that the common concerns and challenges include:  Diversity in Universities structure  Functional autonomy of universities  Regional imbalance of education opportunities in States  Uneven distribution of Universities and Institutions  Varied Regional / State requirements  Multiple regulatory bodies for specialized universities  Different ICT maturity levels of eGovernance readiness

This framework acknowledges the above challnges and concerns of the stakeholders and moves towards establishing the One University concept which is aligned to the One Government vision of IndEA.

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India Enterprise Architecture (IndEA)

Digital India programme is a flagship programme of the Government of India with a vision to transform India into a digitally empowered society and knowledge economy . The e- Governance initiatives have been initiated since mid 1990s for a wide sector of initiatives focussing on delivering citizen centric e-Services. We have been focussing on designing and implementing individual siloed projects for respective ministries, departments or organizations. However, to boost our overall e-Governance development agenda, it was felt that we need to architect the big vision of Digital India. As a part of the process for architecting the vision for Digital India, an Enterprise Architecture Working Group has been established under the chairmanship of J. Satyanaryana with active participation from NIC which led to the development of a framework tailored for Indian conditions and requirements called IndEA or India Enterprise Architecture.

The vision of IndEA is to enable ONE Government – a Government that is least visible but is most effective, a Government that is ‘not fragmented by narrow domestic walls’ but presents a single interface to the constituents, a Government that is citizen-centric, efficient, transparent and responsive1.i IndEA is not an Enterprise Architecture as its name seems to connote. It is a comprehensive and convenient framework for developing Enterprise Architecture to support ICT enabled transformation across governments. It is an authoritative reference providing an integrated, consistent and cohesive view of strategic goals, business services and enabling technologies across the entire organization. It is a framework that enables the development and implementation of Enterprise Architectures independently and in parallel by all governments and their agencies across India, conforming to the same models and standards.

“If India is to make big strides in e-Governance and climb up steeply on the EGDI, we need to rise above designing individual projects. We need to architect the big vision of Digital India.” - Chairperson, Enterprise Architecture Working Group, India

1 Source: IndEA report [Part I]

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Figure 1 - IndEA Vision: ONE Government

How is UEAF aligned to IndEA vision?

UEAF will be tailor made to adapt to the specific requirements of Indian Universities while following / adopting the structure, principles, guidelines established under IndEA. This report has adopted the principles, 8 architecture domains and various artifacts which have been recommended under the IndEA framework. The performance and governance models have been adopted from the existing models which have been defined by the regulatory and statutory bodies like UGC and AICTE to ensure reusability. Various data definitions have been adopted from the popular AISHE surveys which are conducted by MHRD for all Higgher Education Institutions in India.

The Business Reference Model has been laid down quite exhaustively while the remaining modules are at a conceptual layer and depict the broad based coverage of existing scenarios. These may be further enhanced while developing specific focussed university architecture and generic University ERP solution.

Project objectives

The key objectives of this project are as follows:  To define the architecture framework which would guide individual universities in developing their own university enterprise architectures  Create views and present an approach and reference framework which may be easily adopted by Indian universities to achieve better standardization, reusability and optimization of software development efforts

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Project scope

This phase of the project aims to establish a comprehensive business blueprint which is tailored for Indian universities. The framework would be aligned to IndEA and cover the 8 reference models, principles, guidelines and tools as per applicability. The reference models would be developed at a conceptual stage whereas the logical models would be developed in the next phase covering university specific architecture definitions. The physical implementation designs would be catered to during the implementation phase. The conceptual design broadly caters the domain and capability definitions for universities. The logical models would be university specific process and service definitions.

The following table broadly outlines the key artifacts and models which have been developed across the 8 arhcitecture domains identified as per IndEA.

Table 1 - Overview of UEAF artefacts

Layer Artefacts Business Layer  Stakeholder Vision and Mission  Business Domain  Business Capabilities  Organization Structure  Business roles and actors Data Layer  Conceptual Data Reference Model  Common Entity Description  Entity Attributes  Meta data and standards  Data Life Cycle Application Layer  Application Reference Model  Application Catalogue  Application user access list  Application access interface list  BRM – ARM mapping Technology Layer  Technology Reference Model  Technology catalogue  Standards Application Integration Layer  Application Integration conceptual reference model o Internal interfaces list o External interfaces list  External interface list  Integration lists  University API and web services list Security Layer  Security policy list  Security component list  Security standards  Security controls template Performance Layer  University performance KPIs  Enterprise architecture KPIs

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Layer Artefacts Governance Layer  UEAF Governance model  Governance roles and responsibilities

The scope of this project would not be aligned to any specific university or type but may be extended to cater to specific types and specialized universities in the subsequent phase.

This current scope has been developed in six months duration.

Project outcomes

The envisaged outcomes of UEAF would include:  blueprint for the university business landscape as a end-to-end sector aligned to IndEA framework  design common and configurable framework while ensuring the autonomy of the universities  develop tools and methods to support universities to arrive at their own enteprise arhcitecture designs based on or aligned to UEAF  development of a generic configurable ERP solution which is tailored for Indian Universities

Project exclusions

This framework is not intended to cover the following areas:

 Existing and readily available NIC solutions / products – NIC has a vast suite of solutions and products which are available and have been successfully deployed in multiple organizations like e-Office, e-Procurement, e-Hospital, e-Granthalaya, etc. This framework will not attempt to recreate these solutions but would adopt these existing and readily available solutions within its coverage.  Ancillary or fringe activities linked to universities like township planning, infrastructure management, utilities have been covered as a part of busiess reference model but they are not to be covered under the overall solution at least in the first phase due to its complex and unique nature  Sepcialization university requirements may not be covered under this framework as this would require the active participation and collaboration of the university and the regulatory bodies which may be taken up as a part of the second phase of developing this framework.  Citizen service delivery - For example AIIMS has an active hospital service which covers a broad range of citizen services which are under the regulations of Ministry of Health and will not be covered under this report. Specific education related activities would come under the purview of this report.  Mission critical service delivery - This report will adopt the guidelines and recommendations of applicable organizations like MeitY, UIDAI, STQC for applicable informations.

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Target audience

The target audience for this report have been segregated into four groups:  Government – The Central Government (MHRD) would be reviewing the overall enterprise architecture framework to ensure its compliance to the national initiatives like NAD, AISHE, NIRF, etc. State Governments may look forward to adopting the framework and tailoring it to meet the specific requirements for the State Universities.  Regulatory, Statutoty and Accredition bodies – This document covers the broad information requirements of NBA and NAAC. However, it is encouraged that organizations like MCI, DCI, INC, ICAR, ICMR, NCTE may adopt and suggest their recommendations for specific business, data, application integration and performance reference models which are suitable for their universities  Universities – They would be focussed on the business reference model and its applicability for their instituional framework. They would be referring to the same to structure and design their own solutions to ensure interoperability with central / stateg government schemes and specific requirements of regulatory / statutory / accredition bodies.  Implementing organizations like NIC would be referring to the overall architecture framework to develop the core platforms and as per applicability the specific university and common applications.

Table 2 - Target audience group

Central and State Regulatory, Universities Implementation Governments Statutory and organizations Accredition bodies MHRD UGC Central Public NIC DHE AICTE Central Open Others IT State Departments NBA State Open organizations NAAC State Public MCI Institute of National DCI Importance INC ICAR ICMR NCTE

Document structure

The document is structured and mapped to the 8 architecture domains as per IndEA namely, business, data, application, technology, application integration, security, governance and performance. The business architecture landscape has been laid down exhaustively based on multiple discussions with universities and NIC state unit teams through one-on-one discussions, workshops and video-conferences. It is expected that the architecture instances would further establish the detailed logical and physical layers for each of the architecture layers.

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Related documents and information

This document is to be read in conjunction with the following  [Part I] IndEA Framework  [Part II] IndEA Adoption Guideii  The Open Group Architecture Framework (TOGAF) Management Overview iii  MHRD guidelines iv  AISHE guidelinesv  NIRF guidelinesvi  NBA guidelinesvii  NAAC guidelinesviii

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3 Approach for development of UEAF

UEAF will be tailor made to adapt to the specific requirements of Indian Universities as per the existing policies and eco-system. It will focus on developing and designing the architectural blueprint and eco-system of Indian Universities covering the business landscape, services, data exchange models, existing solutions and technology platforms. It will define the target state of Digital University Framework covering the digital tools to enable the vision.

The UEAF would be university or region agnostic and would be generic to enable the adoption by any Indian University to establish their own tailored university enterprise architecture. The UEAF would lead to the development of configurable framework (University ERP) which would be provided to Indian Universities for implementation.

The first phase of this project covers the development of the framework which covers the conceptual architectures across the 8 reference models. This report has been completed in a period of 6 months and it is expected to be extended to include university specific architectures in the upcoming phases. The university specific enterprise architectures based on UEAF would cover the logical models including service and process definitions, current and target state definitions based on the reference models defined in UEAF and establish a roadmap for the universities to arrive at the target state from the baseline (current) state.

Figure 2 - Approach for UEAF

We would establish the baseline repository for the available NIC assets (solutions and documents) and take inputs to define the architecture dimensions which are the business, application, data and technology architectures which would form the University EA framework. On designing the target state architectures, we would be identifying building blocks or modules which are required to be configurable, which may be common / re-used and the university specific modules.

Once the building blocks have been defined we would divide the overall framework into smaller work packages based on the criticality, business requirements, benefits and complexity and initiate the development for the same.

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Key activities involved

The key activities undertaken as a part of this exercise would include:  Prepare the inventory for all L0 and L1 business building blocks  Rationalize and compartmentalize existing inventory into L0 and L1 building block groups (logical grouping)  Secondary research for university ERP solutions for delta / digital / next generation capabilities  Define the target state business architecture landscape for university ERP solution  Categorize business architecture building blocks under: o Core and support business functions / services o Common / reusable or university focused requirements o Configurable building blocks  Identification of reusable building blocks from o existing University ERP solutions (Oracle and SAP) o existing NIC solutions (universities) o existing NIC solutions (other than universities)  Work packages of the building blocks  Prioritized group of initiatives to productize University ERP solution  Define roadmap for productization of university ERP solution

Figure 3 - Detailed methodology for developing UEAF

Objectives

This exercise will help us to

 Identify university value chain  identify the business capabilities which are required by the universities to function  Define and link the capabilities required for an university to improve performance (rankings) as per National Institutional Ranking Framework (NIRF)  Promote reusability and optimize cost and efforts for designing enterprise level solutions tailor made for Indian universities

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 design innovative solutions for universities which would be future-proof and compliant to broader IndEA standards and guidelines

Why is University Enterprise Architecture Framework important for Indian Universities?

The framework will produce a national repository of architecture principles, standards, guidelines, architecture models for universities as a reference point catering to all universities intending to establish their own digital blueprint. It will leverage best practices and international and national level standards and guidelines which would be developed based on inputs from a wider group of stakeholders including MHRD, regulatory bodies like UGC, AICTE, NAAC, MCI, Universities and Implementation and technology partners and vendors.

Any university intending to develop or implement their university campus solutions may refer to the University EA framework and leverage the knowledge base to develop a complete, holistic and standardized system with the capabilities to cater to the universe of business capabilities as well as adhere the the principle of seamless exchange of information between university stakeholders.

Applicable frameworks

While IndEA framework has been adopted and tailored to develop the broad guidelines and standards under UEAF, specific references have been taken from TOGAF which is base for IndEA as well. Further domain specific inputs have been taken from MHRD and MHRD specific initiatives like AISHE, NAD, NIRF, Gurujan and Student Portal.

How will an University adopt UEAF and move towards UEA?

UEAF has been designed as a broad, comprehensive yet generic framework intended to be leveraged and adopted by Indian Universities. Universities may refer to the 8 architecture frameworks defined under UEAF and use the frameworks as-is or tailor the reference models as per their existing and target state scenarios.

Further the enterprise architecture maturity tool has a comprehensive guidelines and checklists to enable universities to identify gaps and define their initiatives.

It is recommended that any Indian University may refer IndEA and UEAF while developing their University Enterprise Architecture.

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4 University Enterprise Architecture Framework Definition

UEAF is a framework to facilitate Indian Universities to design their own enterprise architectures which are compliant to the standards and guidelines of Government of India Higher Education Sector and associated Ministries and State Governments. UEAF intends to include all possible functional aspects of any Indian university. In a way, it represents a superset university from where the structural and functional needs could be depicted using the basic elements included herein.

Just like UEAF has been derived and designed based on IndEA architectural guidelines, Universities may design UEA as an instance of the UEAF. The universities may adopt the framework as a whole or tailor the framework to suit their individual / state / regulatory / statutory requirements. Similary the University ERP solution would be based on UEAF. It is envisgaed that the University solution would be developed as a generic, configurable and reusable application comprising of core higher education platform, common applications and university specific applications and instances of this solution would be implemented for interested universities with customizations to ensure sustainance and maintainability.

We understand that each of the 850+ universities are different and unique. Yet the building blocks (organization structure templates, functions, entities, interfaces) would be common / reusable / configurable across universities for ~90% cases whereas for ~10% cases the unique university requirements would be specifically catered to.

Figure 4 - University Enterprise Architecture Framework development vision

As per the recommendations and guidelines of IndEA, UEAF is comprised of 8 reference models and enterprise architecture maturity assessment model. The reference models are business, data, application, technology, security, application integration, performance and governance.

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Figure 5 - IndEA Reference Models

The university ecosystem has been considered while developing the framework. The university ecoystem comprises of Central (MHRD) and State Governments, the regulatory, statutory and acceditation bodies and the universities organizations. Apart from the above organizational stakeholders, individual stakeholders would include the students, faculties, staff, parents, industry and the citizens (benneficiaries). The UEAF has been mapped to the stakeholder initiatives and individual interests and wishlists based on extensive video- conferencing and workshop sessions with NIC State Units and 100+ university representatives.

UEAF design and development would be guided by the Strategic goals which include:  User centric  Reusability  Ease of use  Standardization  Multi channel experience  Flexibility and agility

The above goals would help ensure that the systems and initiatives are compliant to the overall vision and requirements of the stakeholders.

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Overall structure of UEAF

The core components of UEAF comprises of the goals, architecture reference models, enterprise architecture maturity assessment model, adoption guidelines. Each of the individual architecture domains are represented through  Principles  Standards  Guidelines  Definitions  Concepts  Reference models.including o Business o Data o Application o Technology o Application integration o Security o Performance o Governance

The universities would be adopting these reference models as a whole or tailoring them to suit their own requirements.

For example in the business layer, 16 domains and 97 business capabilities have been identified. Taking this reference model forward, the universities would review and structure their business functions or services to the 16 domains and 97 capabilities. Similarly for the performance reference model over 200 KPIs have been derived from NIRF,NAAC and NBA guidelines and adopted under UEAF. The universities may add their own KPIs to these models to enhance the existing capabilities of the framework. UEAF governance model has been designed as a two tier structure comprising of central and university specific teams to ensure architecture governance and project management.

A diagrammatic representation of the overall UEAF is presented below.

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Figure 6 - UEAF overview

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Business reference model

The business architecture for an enterprise considers the functions or services which are required to fulfill the organization vision, mission and goals. IndEA defines BRM with the help of four core dimensions as follows:

 Organization model (with-whom and how)  Customers and actors (who)  Business services (why and what)  Processes (with-what and how)

The BRM in UEAF covers university organization model, customers, actors and business capabilities which can be used as guiding reference model by Indian Universities, mainly the government universities. The intent is to enable Universities to adopt UEAF and develop their own tailored enterprise architectures. The reference building blocks of the framework would be adopted by each individual University to create their own Business architecture based on thier organisation vision, mission and goals.. Therefore, UEAF is a university agnostic framework and the detailed architectures would be defined at individual university level. Efforts have been made to define a comprehensive and detailed business architecture framework which covers the essential business capabilities required for the operations of an university. This chapter delineatesthe principles, vision, university structure, stakeholders, business roles, actors, business reference model and its adoption approach.

4.2.1 Principles

Table 3 - Business architecture principles2

Principle Description Maximization Statement: of benefit Information Management decisions are made to maximize the benefit to universities stakeholders.

Rationale: Decisions made from an university-wide perspective have greater long- term value than decisions made from any particular department / faculty perspective. Maximum return on investment requires information management decisions to adhere to university vision, mission and goals.

Implications: The university senior management (VC, Registrar, Deans / HoDs, CoE) is required to bring about a change in the way of university-wide enterprise planning and decision making.

2 Source: IndEA [Part I] Business Architceture Principles

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Principle Description Integrated Statement: Services Integrated Services that cut across Department/Division-silos are identified, designed and delivered to realize the vision of ONE University.

Rationale: Universities have been developing in-house solutions or using COTS products for fulfilling thier IT requirements. These solutions have been developed/implemented in silos and are not interoperable, resulting in islands of information which do not speak to each other.

Implications: Services are required to be designed across all university functions and enable shared data pools which each university department can access as per the rights. Process Statement: Re-engineering Existing univeristy processes are re-engineered to eliminate non-value- adds and to make the services student / faculty / staff centric.

Rationale Legacy processes are to be reviewed and decisions are to be taken to trasnform the services from the user [perspective.

Implications This will enable universities to avoid redundancy in their existing processe and also ensure that the services are user centric. Innovations Statement: To promote innovations through differentiation and productivity

Rationale: Helps realise competitive advantage and drives improvements in efficiency and productivity

Implicatiions: Universities can attract the best students and faculty for the distinguished services provided by them and can also help them gain resource endowments which further enables them to construct a competitive edge over other Universities.

Prioritize Statement: Prioritze core business needs over all other considerations

Rationale: Enterprise architecture reaps maximum benefit if closely aligned with business strategy and goals

Implicatiions: Universities can clearly prioritize the core business functions which can be given attention

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4.2.2 Stakeholder vision

Vision helps guide an enterprise in defining and establishing its digital blueprint. The vision statement is to be closely aligned and linked to the overall architecture so that an enterprise may be driven by its capabilities to achieve the organizational vision. In the university domain, we understand that the vision statements would differ for all universities and the associated stakeholder groups.

The intent for developing BRM is to ensure:  an Indian university may adopt UEAF and tailor the associated reference architecture and frameworks with its own vision statement.  The architecture reference models are in compliance to the vision of the stakeholder eco-system (Central and State Governments, Regulatory, Statutory and Regulatory Bodies)

UEAF has been developed with the vision to define a generic university enterprise architecture which may be adopted by any Indian University to develop their own university enterprise architecture.

With this intent, VC and regional workshops have been conducted with NIC State Units and University representatives across India to establish a comprehensive business reference model including sample generic organizational model which have been presented in the subsequent sections of this chapter.

The stakeholder vision statements are presented below:

Ministry of Human Resource Development (MHRD) The core concern of MHRD is education of Indian citizens for all round development to achieve a better quality of life. MHRD works through two departments:  Department of School Education & Literacy  Department of Higher Education

The vision of MHRD is3: The future belongs to India-the largest vibrant democracy in the world, teeming with opportunities. With hope in their eyes and a yearning to learn, the youth of this great nation awaits a new paradigm of education that fosters knowledge with analytical skills, logical reasoning and the ability to imagine beyond the given.

Department of Higher Education The Dept of HE is engaged in bringing world class opportunities of higher education and research to the country so that Indian students are not finding lacking when facing an international platform. For this, the Government has launched joint ventures and signed MoUs to help the Indian student benefit from the world opinion4.

3 Source: Website: http://mhrd.gov.in/, last accessed on 01 November 2017 4 Source: Website: http://mhrd.gov.in/overview, last accessed on 01 November 2017

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The vision, mission, objectives and functions of Department of Higher Education under MHRD are as follows:

Vision: To realize India's human resource potential to its fullest in the Higher Education sector, with equity and inclusion.

Mission:  Provide greater opportunities of access to Higher Education with equity to all the eligible persons and in particular to the vulnerable sections.  Expand access by supporting existing institutions, establishing new institutions, supporting State Governments and Non-Government Organizations/civil society to supplement public efforts aimed at removing regional or other imbalances that exist at present.  Initiate policies and programmes for strengthening research and innovations and encourage institutions - public or private to engage in stretching the frontiers of knowledge.  Promote the quality of Higher Education by investing in infrastructure and faculty, promoting academic reforms, improving governance and institutional restructuring toward the inclusion of the hitherto deprived communities.

UN Sustainable Development Plan5:

 By 2030, ensure that all girls and boys complete free, equitable and quality primary and secondary education leading to relevant and Goal-4 effective learning outcomes.  By 2030, ensure that all girls and boys have access to quality early childhood development, care and pre-primary education so that they are ready for primary education.  By 2030, ensure equal access for all women and men to affordable and quality technical, vocational and tertiary education, including university.  By 2030, substantially increase the number of youth and adults who have relevant skills, including technical and vocational skills, for employment, decent jobs and entrepreneurship.  By 2030, eliminate gender disparities in education and ensure equal access to all levels of education and vocational training for the vulnerable, including persons with disabilities, indigenous peoples and children in vulnerable situations.  By 2030, ensure that all youth and a substantial proportion of adults, both men and women, achieve literacy and numeracy.  By 2030, ensure that all learners acquire the knowledge and skills needed to promote sustainable development, including, among others, through education for sustainable development and sustainable lifestyles, human rights, gender equality, promotion of a culture of peace and non-violence, global citizenship and appreciation of cultural diversity and of culture’s contribution to sustainable development.

5 Source: United Nations Website: http://in.one.un.org/page/sustainable-development-goals/sdg-4/, last accessed on 28 December 2017

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 Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, nonviolent, inclusive and effective learning environments for all.  By 2020, substantially expand globally the number of scholarships available to developing countries, in particular least developed countries, small island developing states and African countries, for enrolment in higher education, including vocational training and information and communications technology, technical, engineering and scientific programmes, in developed countries and other developing countries.  By 2030, substantially increase the supply of qualified teachers, including through international co operation for teacher training in developing countries, especially least developed countries and small island developing states.

Regulatory, statutory and accredition bodies The higher education institutions are regulated by regulatory and statutory bodies whose core concern is to ensure delivery of quality education to promote all round development of Indian citizens. These bodies support in the overall management and oversight of the institutions. Some of the key bodies pertaining to Higher Education include:  All India Council of Technical Education (AICTE)  University Grants Commission (UGC)  National Assessment and Accreditation Council (NAAC)  National Board of Accreditation (NBA)

The vision statements for the above stakeholders are:

University Grants Commission (UGC)6 ix The UGC was formally established only in November 1956 as a statutory body of the Government of India through an Act of Parliament for the coordination, determination and maintenance of standards of university education in India. In order to ensure effective region- wise coverage throughout the country, the UGC has decentralised its operations by setting up six regional centres at Pune, Hyderabad, Kolkata, Bhopal, Guwahati and Bangalore.

The UGC has the unique distinction of being the only grant-giving agency in the country which has been vested with two responsibilities: that of providing funds and that of coordination, determination and maintenance of standards in institutions of higher education.

UGC mandate is:  Promoting and coordinating university education.  Determining and maintaining standards of teaching, examination and research in universities.  Framing regulations on minimum standards of education.  Monitoring developments in the field of collegiate and university education; disbursing grants to the universities and colleges.  Serving as a vital link between the Union and state governments and institutions of higher learning.  Advising the Central and State governments on the measures necessary for improvement of university education.

6 Source: UGC Website: https://www.ugc.ac.in/

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All India Council for Technical Education (AICTE)7x In accordance with the provisions of the AICTE Act (1987), for the first five years after its inception in 1988, the Minister for Human Resource Development, the Government of India, was the Chairman of the Council. The first full-time Chairman was appointed on July 2, 1993 and the Council was reconstituted in March 1994 with a term of three years. The Executive Committee was re-constituted on July 7, 1994 and All India Board of Studies and Advisory Boards were constituted in 1994-95. Regional Offices of the Ministry of Human Resource Development, the Government of India, located in Kolkata, Chennai, Kanpur, and Mumbai were transferred to AICTE and the staff working in these offices were also deputed to the Council on foreign service terms w.e.f. October 1, 1995.

AICTE vision statement is: To be a world-class organization leading technological and socio-economic development of the country by enhancing the global competitiveness of technical manpower and by ensuring high quality technical education to all sections of the society.

National Assessment And Accreditation Council (NAAC)8 NAAC is an autonomous body established by the University Grants Commission (UGC) of India to assess and accredit institutions of higher education in the country. It is an outcome of the recommendations of the National Policy in Education (1986) which laid special emphasis on upholding the quality of higher education in India. To address the issues of quality, the National Policy on Education (1986) and the Plan of Action (POA-1992) advocated the establishment of an independent national accreditation body. Consequently, the NAAC was established in 1994 with its headquarters at Bangalore.

Vision statement of NAAC is: To make quality the defining element of higher education in India through a combination of self and external quality evaluation, promotion and sustenance initiatives.

National Board of Accreditation (NBA)9 The National Board of Accreditation (NBA), India was initially established by AICTE (All India Council of Technical Education) under section 10(u) of AICTE act, in the year 1994, for periodic evaluations of technical institutions & programs basis according to specified norms and standards as recommended by AICTE council.

NBA in its present form came into existence as an autonomous body with effect from 7th January 2010, with the objective of Assurance of Quality and Relevance of Education, especially of the programs in professional and technical disciplines, i.e., Engineering and Technology, Management, Architecture, Pharmacy and Hospitality, through the mechanism of accreditation of programs offered by technical institutions.

NBA has introduced a new process, parameters and criteria for accreditation. These are in line with the best international practices and oriented to assess the outcomes of the programme.

7 Source: AICTE, Website: https://www.aicte-india.org/ 8 Source: NAAC, Website: http://www.naac.gov.in/assesment_accreditation.asp 9 Source: NBA, Website: http://www.nbaind.org/accreditation-documents.aspx

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Vision: To be an accrediting agency of international repute by ensuring the highest degree of credibility in assurance of quality and relevance of professional education and come to the expectations of its stakeholders, viz., academicians, corporate, educational institutions, government, industry, regulators, students, and their parents.

Mission: To stimulate the quality of teaching, self -evaluation and accountability in higher education and facilitate the Institutions in realizing their academic objectives, adopt teaching practices that enable them to produce high quality professionals and to assist them in continuously contributing to the domain of knowledge through innovations & research.

How is UEAF aligned to regulatory, statutory and accredition bodies’ vision?

The universities are required to regularly exchange information with the regulatory, statutory and accredition bodies. Currently there are no established and well-defined standards and maturity model which may govern and set information exchange standards for these interfaces.

The UEAF intends to eventually grow and cover the areas to facilitate seamless exchange of information between these bodies and universities.

This current framework will cover a limited scope including the existing data exchange models for AISHE surveys, NIRF, Gurujan (teachers), NAD and NSP portals. Going forward, in the subsequent versions, counselling, accredition and other regulatory bodies (ICAR, ICMR, MCI, BCI, DCI, INC, NCTE) data may be covered under the scope of this framework.

University

The university have well-defined vision statements which have been considered while designing the overall framework to identify the select capabilities which are required to support the universities in realizing their vision statements and enable them to undertake their core functions.

The indicative vision statements of universities typically covers the following areas10:  Create a generation of citizens who can meet the global challenges  Impart quality education in their own sector (science, engineering or technology, medical, agriculture, etc)  To become a well known centre of excellence in education  To focus on innovative teaching, learning, research, consultancy and extension activities  Promote sustainable development of the nation  To be a world class university

10 Source: University workshops and secondary research

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How is UEAF aligned to University vision?

The business capabilities identified as a reference model for universities will be linked to these vision statements. The universities may define their vision, mission and goal statements and identify and link the business functions / services from the business reference model which may fulfill the university vision.

4.2.3 University conceptual business model

The overall university structure has been decomposed and presented as one view in the subsequent section The objective is to establish the mappings and inter-linkages between the various business functions and depict the instances and attributes for the same. Each of the core components have been further subdivided and presented below for clarity and modularity purpose.

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University Enterprise Architecture Framework (UEAF) Conceptual University Business Model

Central UGC, AICTE Court, Senate, Board of Governors MHRD UG State Conference Executive, Advisory, Academic, QP Bank MoT, INC, DCI, BCI, ICAR Admin Councils PG University Conducted at DHE, DST, DBT, DGHS Questions Q Bank Seminars Finance, Advisory, Research, Sports, M Phil Institution NBA, NAAC Fests State Education Dep Cultural, Placement Committee D Phil Levels Workshops CoE Certificate NIRF University and Colleges Sports Statutory / Examination committee Central and State Councils and ranks Diploma Managed by Online Regulatory / Gov Committees Accredition Bodies HoD / Dean / Coordinator Paper NBA Institutions Mode accredits Viva Regular Performance Distance Modes Conducted NAAC Programs accredits Online Theory Industry / Events Type organizations Practical Governance Bodies Venue Industry Timetables Credits National Universities Placements / Contact hours Resources Collaborations with Courses Internships Foreign Universities Schedules Subjects Institutions Is Accredited Duration and Ranked Examinations Governed, conducts conducts regulated by Enters into Affiliation To enroll Institutions Students Academic are of types Affiliated enrol programs Constituent conducts conducts Faculty PG / Off campus Taken up by Projects and Applicants apply for Admissions executes / Students / Off shore undertakes Services conducts Researchers Regional Center Supported by apply under have University conducts Publications SC produces Seats Patents ST receives Research IPRs OBC Quota have has has has Female Industry defined by has State Government Funds and Grants from Sponsors Others Institutions Procurement and Administration Alumni Auctions are of types Quality has Organizational Improvement conducts Human resources manages Defined by model Programs Vendors issues for Recruitment Bidders conducts Manages these Permanent functions Funding Status Mode Specialization Units Types Contractual Certificates are Assets and Employees Facilities University Finance Management Deemed University include Autonomous Institution Technical Faculty - Departments Faculty has Centre Regular Distance Research Institute Chairs Actors Hostel, Equipment ,Infra State Admin Degree Online Agriculture Schools Land, Building, Library, Labs, Center-State Payroll Course Marksheets Distance Education Centers Library Business Roles Canteen, Stores Private Duplicate Management etc Chancellor, VC, Chief Rector, Pro-Chancellor, ProVC Server room / Data Center PPP Transfer Cultural Studies Lab Dean, Directors, Chairpersons IT NW / SW/ HW Budgets Migration Education Finance Proctors, Rectors, Provost, Registrar, Treasurer, Finance officer, Accountant, Clerk Character Sports/Yoga/Physical Education General Manager, Deputy Manager, Manager Leave Vocational And Vocational Skills Support staff Accounts Program officer, Proffessors, Pass Science & Technology Research scholars, assistants Provisional Health Sciences Librarian, Lab Assistant, Supervisor, Assistant, Taxes etc Engineer

Fees LEGEND

Pension / PPF Business functions Entities Instances, attributes

Bills / Reimbursements

Funds / Grants

Scholarship / Fellowships, Stipends Honorarium Figure 7 - University Conceptual Business Model

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The above view has been decomposed into the following related components and described below.

Figure 8 - University conceptual model Category

4.2.3.1 Fundamental structure of an university An university may be described in terms of the university type, specialization, units and associated institutions. The different attributes for types, specializations, units and institutions are described in this section.

Figure 9 - Fundamental University Structure

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4.2.3.2 Student lifecycle

An university is closely associated with a student lifecycle. A student enters the relationship with an university as an applicant. On completion of registration process, the applicant becomes a student. During the course of relationship, the student takes up academic, examination, research, placement activities. The student becomes an alumni while moving out of the university.

Figure 10 - Student Lifecycle 1

Figure 11 - Student Lifecycle 2

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4.2.3.3 Operations management

In the course of education and association with the students, an university is required to undertake several operational activities which are essential and required to provide services to students, faculty and staff. These primarily cover human resource management, finance and administrative activites.

University Enterprise Architecture Framework (UEAF) PART C 1 – Operations Management

University

Recruitment Human resources

Employees

Types Business Roles Actors

Permanent Management Chancellor, VC, Chief Rector, Pro-Chancellor, ProVC Contractual Faculty Dean, Directors, Chairpersons Admin Proctors, Rectors, Provost, Registrar, Treasurer, Finance officer, Accountant, Clerk Library General Manager, Deputy Manager, Manager Lab Program officer, Proffessors, Finance Research scholars, assistants Librarian, Lab Assistant, Supervisor, Assistant, Engineer Support staff Figure 12 - Operations management : HR

University Enterprise Architecture Framework (UEAF) PART C 2 – Operations Management

University

Vendors Procurement and Finance Bidders Auctions

Payroll Industry Budgets Schemes, Funds Sponsors Government Accounts and Grants Institutions Taxes Alumni

Fees Donations and Pension / PPF Endowments

Bills / Reimbursements Scholarships Fellowships

Stipend

Honorarium

Figure 13 - Operations management : Finance

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University Enterprise Architecture Framework (UEAF) PART C3 – Operations Management

University Administration

Scholarships

Grievances

Establishment

Attendance Faculty, staff and students and leaves

Events and Fests, sports, conference, seminars, wporkshops Relationships Degree, Certificate, Course, Marksheets, Transfer, Awards and Duplicate, Sports, Migration, Character Certificates Leave, Pass, Provisional

Student exchange

Public relations

Figure 14 - Operations management : Administration

4.2.3.4 Campus management

An university is required to manage and provide basic facilities to the students, faculties and staff. The campus facilities vary with each university however, the following diagram presents an indicative list of functions covered.

University Enterprise Architecture Framework (UEAF) PART D – Campus Management

IT operations, network, Campus Transport ICT infrastructure, Security software

University Assets and Store Facilities management Hostel, Residential complex, Guest Houses, Conference Rooms, Inventory Equipment, Infra, Land, Building Management Library, Labs, Canteen, Stores IT Server room / Data Center Utility Consumables IT NW / SW/ HW management Management

Figure 15 - Campus management

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4.2.3.5 Governance

All universities are affiliated to a regulatory and statutory body, are accredited by certain institutions and also have internal councils and commmittees for governance.

Figure 16 - Governance 4.2.3.6 Extension activities

Apart from the student and internal functions, an university is required to undertake social activities which are mandated by the government or undertaken as volunatry services to the society. These have been classified under extended activites and represented below.

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Figure 17 - Extended activities 4.2.4 Structural variations in University sector

4.2.4.1 University classification The following are the different types of universities as per the type of establishment. The master data source is based on AISHE and NAAC data sets.

Table 4 - University classification

Classification Description Nature11 1. Central Open University 2. Central University 3. Deemed University - Government 4. Institution under State Legislature Act 5. Institutions of National Importance 6. Deemed University - Private 7. State Private University 8. State Open University 9. State Public University 10. State Private Open University 11. Deemed University - Government Aided 12. Others Type12 1. Unitary 2. Affiliating Campuses/ Centres/ 1. Satellite Campus Institutes 2. Off Campus 3. Offshore Campus 4. Regional Centres 5. Institutes 6. PG Centre

11 Source: AISHE reports 12 Source: NAAC Reports

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Colleges Affiliated with University: Affiliated colleges may run degree programs but are not empowered to provide degree on their own and necessarily have to be attached with a University / University level institution for the purpose of awarding degree.

Institutions Recognised by the University: These are the institutions attached with the University for the purpose of awarding degree in respect of programmes being run in these institutions. e.g. Army Cadet College Wing, Indian Military Academy, Dehradun is not affiliated with any University but the degree in respect of Programmes run in the institute are awarded by Jawaharlal Nehru University.

Off-Campus Centre/ PG Centre - A centre of the University established by it, outside the main campus (within or outside the state) operated and maintained as its constituent unit, having the University’s compliment of facilities, faculty and staff. Teaching departments of the University, where Post Graduation level courses are offered should not be treated as PG Centre.

Off-shore Campus - A campus of the Private University or Deemed to be University established by it outside the country, operated and maintained as its constituent unit, having the University’s compliment of facilities, faculty and staff.

Regional Centre - A centre established and maintained or recognized by the University for the purpose of the coordination of the functioning of the Study Centres in the region, advising, counseling or for rendering any other assistance required by the students used in the context of regular/ distance education.

Study Centre - A centre established and maintained or recognized by the university for the purpose of advising, counseling or for rendering any other assistance required by the students.

Stand alone Institutions not affiliated/recognised with University - There are several institutions which are outside the purview of the University & College. These Institutions generally run Diploma/PG Diploma level programmes for which they require recognition from one or other Statutory Bodies.

These include:  Indian Institute of Management (IIM) awarding mainly PG Diploma in Management of two years duration whose entry qualification is Graduate.  Diploma awarding Institutions under the control of All India Council for Technical Education (AICTE) e.g. Lal Bahadur Shastri Management Institute awarding PG diplomas in Management of two years duration whose entry qualification is Graduate.  Diploma awarding Institutions under the control of Indian Nursing Council (INC).  Government or Government recognised Institutions to conduct Teachers Training  courses whose entry qualification is 10+2 e.g. District Institute of Educational and Training (DIET) or similar institutes.  Polytechnics.  Company Secretary, Charted Accountancy,Actuarial Science etc.

Evening College – The College in which education is imparted in the evening. It may be noted that in a few colleges, using the same infrastructure, education is imparted in two sessions-

NIC Page 41 of 308 University Enterprise Architecture Framework (UEAF) morning or day and evening. Generally, for all practical purposes these are treated as two colleges.

Institution for Women: An Institution which enrolls only female students in all its programmes is categorised as Institution for Women. Such institutes may or may not have male teaching and non-teaching staff.

4.2.4.2 University courses

Universities have faculties and departments which runs approved programs. As per AISHE, Schools and Faculty would be treated similarly and Center and Department would be treated similarly. Programme is a course of study for which Degree or Certificate is awarded by the Institution. Programme of study is the aproved curriculum followed by an individual student such as B.A., M.A., MBA, etc.

The different components are represented below diagrammatically.

Figure 18 - University course structure

The course levels, programs, groups, categories, durations and statutory bodies are presented below in tabular format. The data definitions for each of the above components have been derived from the AISHE reports.

Table 5 - University course classification

Components Description Levels13  Integrated  Certificate  Diploma  PG Diploma  Under Graduate  Post Graduate  M.Phil.

13 Source: AISHE Reports

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Components Description  Ph.D. Programs14  Ayurvedacharya-Ayurvedacharya  Ayurveda Vachaspati-Ph.D in Ayurveda  D.Litt.-Doctor of Literature  B.A.-Bachelor of Arts  B.A.M.-Bachelor of Ayurved Medicine  B.A. L.L.B.-Bachelor of Arts, Bachelor of Law or Laws  B.Architecture-Bachelor of Architecture  B.B.A.-Bachelor of Business Administration  B.Chem.Tech.-Bachelor of Chemical Technology  B.Com.-Bachelor of Commerce  B.D.S.-Bachelor of Dental Surgery  B.Com. L.L.B.-Bachelor of Commerce, Bachelor of Law  B.S. M.S.-Bachelor of Science, Master of Science  B.Des.-Bachelor of Design  B.E.-Bachelor of Engineering  B.F.A.-Bachelor of Fine Arts  B.L.-Bachelor of Law or Laws  B.Lib.Sc.-Bachelor of Library Science  B.Litt.-Bachelor of Literature  B.M.M.-Bachelor of Multi Media  B.Nat.(Yogic Sciences)-Bachelor of Naturopathy and Yogic Sciences  B.O.L.-Bachelor of Oriental Learning  B.P.A.-Bachelor of Performing Arts  B.Pharm.-Bachelor of Pharmacy  B.Plan.-Bachelor of Planning  B.S.Course-Bachelor of Science (Physician Assistant and Emergency & Trauma Care Management)  B.S.M.S.-Bachelor of Sridhar Medicine and Surgery  B.Stat.-Bachelor of Statistics  B.Sc.(Sericulture)-Bachelor of Science in Sericulture  B.Sc.-Bachelor of Science  B.Tech M.Tech-Bachelor of Technology, Master of Technology  B.Tech.-Bachelor of Technology  Integrated Ph.D-Integrated Doctor of Philosophy  B.U.M.S.-Bachelor of Unani Medicine and Surgery  Hindi Shiksha Visharad-Hindi Shiksha Visharad  B.V.Sc.-Bachelor of Veterinary Science  B.Com. B.Ed.-Bachelor of Commerce, Bachelor of Education  B.A.M.S.-Bachelor of Ayurved Medicine & Surgery  B.A.S.L.P.-Bachelor of Audiology and Speech Language Pathology  B.Agri.-Bachelor of Agriculture

14 Source: AISHE Reports

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Components Description  B.B.M.-Bachelor of Business Management  B.B.S.-Bachelor of Business Studies  B.C.A.-Bachelor of Computer Applications  B.C.E.-Bachelor of Civil Engineering  B.C.L.-Bachelor of Civil Law  B.Ch.E.-Bachelor of Chemical Engineering  B.Dance-Bachelor of Dance  B.Ed.-Bachelor of Education  B.F.Sc.-Bachelor of Fisheries Science  B.G.L.-Bachelor of General Law  B.H.M.-Bachelor of Hotel Management  B.H.M.C.T.-Bachelor of Hotel Management and Catering Technology  B.H.M.S.-Bachelor of Homeopathic Medicine and Surgery  B.H.M.T.T.-Bachelor of Hotel Management, Travel and Tourism  B.H.T.M.-Bachelor of Hotel and Tourism Management  B.I.B.F.-Bachelor of International Business and Finance  B.I.M.-Bachelor of Indian Medicine  B.J.-Bachelor of Journalism  B.J.M.C.-Bachelor of Journalism and Mass Communication  B.Lib.I.Sc.-Bachelor of Library & Information Science  B.Mus.-Bachelor of Music  B.O.T.-Bachelor of Occupational Therapy  B.Optom.-Bachelor of Clinical Optometry  B.P.E.-Bachelor of Physical Education  B.P.Ed.-Bachelor of Physical Education  B.P.S.-Bachelor of Professional Studies  B.P.T.-Bachelor of Physiotherapy  B.Pharm.(Ayu.) -Bachelor of Ayurved in Pharmacy  B.Sc. B.Ed.-Bachelor of Science, Bachelor of Education  B.S.S.-Bachelor in Social Sciences  B.S.W.-Bachelor of Social Work  B.Sc.(Nursing)-Bachelor of Science in Nursing  B.V.Sc.&A.H.-Bachelor of Veterinary Science & Animal Husbandry  Diploma-Diploma  L.L.M.-Master of Law or Laws  D.Mus.-Doctor of Music  D.O.L.-Doctor of Oriental Learning  D.Sc.-Doctor of Science  L.L.D.-Doctor of Laws  B.A. B.Ed.-Bachelor of Arts, Bachelor of Education  D.Phil.-Doctor of Philosophy  L.L.B.-Bachelor of Law or Laws  M.A. B.Ed.-Master of Arts, Bachelor of Education  C.P.A.-Certified Public  M.Arch.-Master of Architecture

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Components Description  M.Com. B.Ed.-Master of Commerce, Bachelor of Education  M.Com.-Master of Commerce  M.Dance-Master of Dance  Anu Parangat -Anu Parangat  M.Des.-Master of Design  M.Ed. -Master of Education  M.F.M. -Master of Financial Management  M.F.T. -Master of Foreign Trade  M.H.R.D. -Master of Human Resource Development  M.I.B.-Master of International Business  M.Lib.Sc. -Master of Library Science  Alankar-Alankar  Certificate-Certificate  M.Ch.-Master of Chirurgiae  Ph.D.-Doctor of Philosophy  M.M.C.-Master in Mass Communication  M.Mkt.M. -Master of Marketing Management  M.Mus. -Master of Music  M.O.L. -Master of Oriental Learning  M.P.A.-Master of Performing Arts  M.Plan.-Master of Planning  PG Diploma-Post Graduate Diploma  M.Q.P.M.-Master of Quality and Productivity Management  M.Stat. -Master of Statistics  M.Sc.(Medical Microbiology)-Master of Science in Medical Microbiology  M.Sc.(Medical Pharmacology)-Master of Science in Medical Pharmacology  M.Sc.(Medical Physiology)-Master of Science in Medical Physiology  M.Sc.-Master of Science  M.Phil.-Master of Philosophy  M.Sc. Tech. -Master of Science in Technology  M.Sc. Tech.(Applied Geo-Physics)-Master of Science in Technology (Applied Geo-Physics)  M.Sc.(Medical Anatomy) -Master of Science in Medical Anatomy  M.Sc.(Medical Bio-Chemistry)-Master of Science in Medical Bio-Chemistry  M.T.P.M.-Master in Transportation Planning and Management  M.U.M.S.-Master of Unani Medicine and Surgery  P.G.D.M.-Post-Graduate Diploma in Management  M.B.A.- Master of Business Administration  M.A.-Master of Arts  M.B.A.(Pharma. Tech.)-Master of Business Administration in Pharmaceutical Technology  M.B.A.(Tech.)-Master of Business Administration in

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Components Description Technology  M.C.A. -Master of Computer Applications  Samaj Vidya Visharad-Samaj Vidya Visharad  M.D.-Doctor of Medicine  M.D.S.-Master of Dental Surgery  M.E.-Master of Engineering  M.F.A. -Master of Fine Arts  M.H.A. -Master of Hospital Administration  M.F.Sc. -Master of Fishery Science  M.H.M.S.-Master of Homeopathic Medicine and Science  M.J.M.C.-Master of Journalism and Mass Communication  M.L. -Master of Laws  M.J.-Master of Journalism  M.L.I.Sc.-Master of Library & Information Science  M.Litt.-Master of Literature or Master of Letters  M.Mgt.-Master of Management  M.O.T. -Master of Occupational Therapy  M.Optom. -Master of Optometry  M.P.H. -Master of Public Health  M.P.E.-Master of Physical Education  M.P.Ed.-Master of Physical Education  M.P.S. -Master of Population Studies  M.P.T.-Master of Physiotherapy  M.Pharm. -Master of Pharmacy  M.S.-Master of Surgery  M.S.W.-Master of Social Work  M.Sc. Nursing-Master of Science in Nursing  M.U.P.-Master of Urban Planning  D.M.-Doctor of Medicine  Pharm.D.-Doctor of Pharmacy  Vidya Vachaspati-Vidya Vachaspati  Samaj Vidya Parangat-Samaj Vidya Parangat  Shiksha Acharya-Shiksha Acharya  Shastri-Shastri  Shiksha Shastri-Shiksha Shastri  Shikshan Parangat-Shikshan Parangat  Shiksha Visharad-Shiksha Visharad  Vidhya Nishnanat-Vidhya Nishnanat  Vachaspati-Vachaspati  B.A.(Hons)-Bachelor of Arts (Honors)  Vidhya Praveena-Vidhya Praveena  Vidhyalankar-Vidhyalankar  Vidya Varidhi-Vidya Varidhi  Acharya-Acharya  Visharad-Visharad  Integrated M.A.-Integrated Master of Arts  M.S.-Master of Science  A.N.M.-Auxiliary Nurse & Midwife

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Components Description  D.Ed.-Diploma in Education  D.Pharma-Diploma in Pharmacy  G.N.M.-General Nursing & Midwifery  B.B.A. L.L.B.-Bachelor of Business Administration, Bachelor of Law or Laws  B.Sc. L.L.B.-Bachelor of Science, Bachelor of Law or Laws  Integrated M.B.A.-Integrated Master of Business Administration  Integrated M.C.A.-Integrated Master of Computer Applications  Integrated M.Sc.-Integrated Master of Science  M.Sc. B.Ed.-Master of Science, Bachelor of Education  M.A.M.S.-Master of Ayurved in Medicine and Surgery  M.Tech. -Master of Technology  M.V.Sc. -Master of Veterinary Sciences  P.G.P.-Post-Graduate Programme in Management  Parangat-Parangat  Samaj Karya Parangat-Samaj Karya Parangat  B.F.Tech.-Bachelor of Fashion Technology  B.H.A.-Bachelor of Hospital Administration  B.Sc.(Hons)-Bachelor of Science (Honors)  B.Sc.(Post Basic)-B.Sc (Post Basic)  M.B.B.S.-Bachelor of Medicine and Bachelor of Surgery  D.Voc.-Diploma in Vocational Education  B.S.A.-Bachelor in Shipping Management  B.S.A.-Bachelor of System Administration  B.Voc.-Bachelor of Vocational Education  M.F.M.-Master of Fashion Management  M.F.Tech.-Master of Fashion Technology  B.N.Y.S.-Bachelor of Naturopathy and Yogic Sciences  B.Nat.(Ayu)-Bachelor of Ayurved in Naturopathy  B.M.S.-Bachelor of Management Studies Discipline Group15  Aeronautical Engineering  Agri-Business Management  Agriculture  Agriculture Engineering  Anatomy  Anesthesiology  Animation  Anthropology  Archaeology  Architecture  Area Studies  Arts  Ayurveda  Bengali

15 Source: AISHE Reports

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Components Description  Bio-Chemistry  Bio-Physics  Bio-Science  Bio-Statistics  Bio-Technology  Botany  Buddhist Studies  Business Administration  Business Management  Business Studies  Cardiology  Chemical Engineering  Chemistry  Christian Studies  Civil Engineering  Civil Law  Commerce  Computer Application  Computer Engineering  Computer Science  Constitutional Law  Criminology & Forensic Science  Cultural Studies  Cyber Crime  Dairy Science  Dairy Technology  Defence Studies  Dentistry  Dermatology  Design  Disability Studies  Economics  Education  Electrical Engineering  Electronics  Electronics Engineering  Endocrinology  English  ENT  Environmental Science  Event Management  Fashion Technology  Financial Management  Fine Arts  Fisheries Science  Food Technology  Foreign Trade  Forensic Medicine/ Toxicology

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Components Description  Forestry  French  Gandhian Studies  Gastroenterology  General Medicine  General Surgery  Genetics  Geography  Geology  Geo-Physics  German  Graphics  Gynaecology  Haematology  Hepatology  Hindi  History  Home Science  Homeopathy  Horticulture  Hospital Administration  Hotel Management  Human Resource Management  Human Rights  Indian Medicine  Information Technology  Interior Design  International Business  International Law  Islamic Studies  Jainism  Journalism & Mass Communication  Jyotisha  Kannada  Lab Medicine  Law  Library & Information Science  Life Science  Linguistics  Malayalam  Marine Engineering  Marine Science / Oceanography  Marketing Management  Mathematics  Mechanical Engineering  Medical Management  Medical Physics  Medical Science

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Components Description  Metallurgical Engineering  Microbiology  Mining Engineering  Multi Media  Music  Nephrology  Neurology  Nuclear Medicine  Nursing  Nutrition  Occupational Therapy  Odiya  Oncology  Ophthalmology  Oriental Learning  Orthopaedics  Other Engineering & Technology  Other Foreign Languages  Other Indian Languages  Other Management  Other Medical Science  Other Science  Other Social Science  Others Discipline Group  Pathology  Pediatrics  Performing Arts  Pharmaceutical Technology  Pharmacy  Philosophy  Physical Education  Physics  Physiology  Physiotherapy  Planning  Plastic Surgery  Political Science  Population Studies  Psychiatry  Psychology  Public Administration  Public Health  Punjabi  Radiology  Radiothrapy  Religious Studies  Sanskrit  Science

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Components Description  Sericulture  Social Science  Social Work  Sociology  Spanish  Statistics  Tamil  Technology  Telugu  Theology  Tourism Management  Transportation Planning  Unani  Urban Planning  Urdu  Urology  Veda  Veterinary & Animal Sciences  Visual Arts  Women Studies  Yoga  Zoology Discipline Group  Agriculture Category16  Area Studies  Arts  Commerce  Criminology & Forensic Science  Cultural Studies  Defence Studies  Design  Disability Studies  Education  Engineering & Technology  Fashion Technology  Fine Arts  Fisheries Science  Foreign Language  Gandhian Studies  Home Science  Indian Language  IT & Computer  Journalism & Mass Communication  Law  Library & Information Science  Linguistics  Management

16 Source: AISHE Reports

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Components Description  Marine Science / Oceanography  Medical Science  Oriental Learning  Others Category  Physical Education  Religious Studies  Science  Social Science  Social Work  Veterinary & Animal Sciences  Women Studies

The following table represents the unverse of all statutory bodies prevalent for Indian University Sector.

Table 6 - University statutory bodies list

Bodies 1. All India Council for Technical Education 2. Bar Council of India 3. Central Council of Homeopathy 4. Central Council of Indian Medicine 5. Central Government 6. Council of Architecture 7. Dental Council of India 8. Indian Council of Agricultural Research 9. Indian Nursing Council 10. Institute of Actuaries of India 11. Institute of Charted Accountants of India 12. Institute of Company Secretaries of India 13. Medical Council of India 14. National Council for Hotel Management & Catering Technology 15. National Council of Teacher Education 16. Pharmacy Council of India 17. Rehabilitation Council of India 18. State Government 19. University Grants Commission 20. Others

4.2.4.3 University examination structure

The university examination structure has been examined based on the video conference and regional workshop sessions.

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Table 7 - University examination structure

Component Attributes Conducted at  Centre  State  University  Institute  Combination Managed by  CoE  Exam committee  HoD / Dean / Coordinator  Outsourced  Combination Registration  Exam fees  Verification  Admit card  Centre allotment Examination type  Finals  mid-term  unit tests Examination mode  Theory and practical  Paper, online, viva Exam paper  Preparation – System, paper  Storage - Email, Bank, Online DMS, Computer Folder  Distribution - Email, System transfer, Physical paper  Security – Encryption, Password, Seal Questions repository  Question paper bank  Question bank Exam venue  Centre  Room  Lab Manpower  Invigilator  Supervisor  Paper setter  Examiner  Experts Evaluation mode  Manual  OMR  Online System scan Results  Credit, Score, Percentage, Rankings  Online / Offline publish

The below diagram presents the examination structure.

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Manual, OMR, Online System scan Evaluation modes Online, Offline publish

Center, Room, Lab

Results Exam venue Credit, Score, Percentage

Security Password, Encruption, Seal

Invigilator, Supervisor, Paper setter, examiner Email, Encrypted or Manpower password protected file, Distribution Repository download, Physical paper Question bank, question paper bank Questions repository Exam paper Question bank, Question Storage paper bank

Viva

Preparation System based, paper based

Online

Center allotment

Paper

Examination Modes Admit card Examiniation Practical

Registration Verification

Theory

Exam fees

Others

Combination

Unit tests

Outsourced

Examination type Mid Term

HoD / Dean / Coordinator

Managed by Finals

CoE

Central, State, University, Institute, Combination Conducted at Examination Committee

Figure 19 - University examination structure

4.2.4.4 University funds and grants Universities and institutions receive funds from different stakeholders and an indicative source is presented below:

Table 8 - University Funds and Grants

Classification Sponsors Types Funds type 1. MHRD / Department of HE 1. Academic 2. Other central departments (DST / programmes DBT) 2. Infrastructure 3. State Government / Education 3. Equipment Department 4. Lab

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Classification Sponsors Types 4. Regulatory bodies grant (like UGC) 5. Field work 5. Government organizations (DRDO / 6. Seminar / ISRO) Workshop / 6. Institutions (like Indian Council of Conference Social Science Research, Indian 7. Research Council of Medical Research) 8. R&D 7. University grant (self) 8. Other university grant 9. Foreign university 10. Alumni association 11. Industry

4.2.5 Organizational models Three generic organiztion models have been derived from the universe of university organization structures which are intended to act as generic reference models to be adopted and tailored by universities as per their own structures. These building blocks have been modeled based on the university type, and specialization

Figure 20 - University structure categories

Based on the type, course and specialization four generic university organization models have been defined. The objective is to establish a generic organization framework which may closely represent a group of universities based on certain charecteristics. Eventually while developing university enterprise architecture, these models may be used as a base as university specific organization models may be defined by accomodating the differences.

The four categories include:  Model 1 – Central Universities with General Specializations and regular course  Model 2 - State Universities with General Specializations and regular course  Model 3 – Central and State Open Universities with General Specializations and distance course  Model 4 – Institutes of National Importance with Technical / Management Specializations and regular course

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Figure 21 - Model 1 – Central Universities with General Specializations and regular course

Figure 22 - Model 2 - State Universities with General Specializations and regular course

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Figure 23 - Model 3 – Central and State Open Universities with General Specializations and distance course

Figure 24 - Model 4 – Institutes of National Importance with Technical / Management Specializations

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4.2.6 Business roles

4.2.6.1 Stakeholders

There are two types of stakeholders in the university eco-system, namely: 1. Management and reporting stakeholders – The agencies / organizations who would be overseeing and regulating the university functions 2. Customers – The students and associated relations who would be paying for the education services

Table 9 - Stakeholders

Stakeholder type Description Oversight and  MHRD governance  Deprtment of HE  DST  DBT  State - Directorate of Higher Education

Regulatory, Statutory  UGC and Accredition bodies  AICTE  NAAC  NBA  Medical Council of India  Indian Nursing Council  Dental Council of India  Bar Council of India  ICAR  Others Councils and  Court Committees  Senate  Board of Governors

 Executive Council  Academic Council  Administrative Council  Advisory Committee  Finance Committee Other council /  Research Council committees/cells  Cultural Committee  Industrial Coordination Committee  Foreign University Collaboration Committee  Placement Committee  Sports Committee  Ethics committee  Women’s cell End users  Candidates  Students

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Stakeholder type Description  Alumni  Parents

 Central / State Government organizations (for projects and consultancy services provided by Universities to Government organizations)  Autonomous Government organizations (like DRDO / ISRO / DST / DBT)  Industry  Institutions (like Indian Council of Social Science Research, Indian Council of Medical Research)  Other Universities

4.2.6.2 Business roles and actors

Table 10 - Business roles and actors

Business roles Actors Management  Visitor  Chief Rector  Chancellor  Pro-Chancellor  Vice Chancellor  Pro Vice Chancellor  Rector  Chairman (For autonomous institutions)  Director (For autonomous institutions)  Chairperson  Dean  Associate Dean  Registrar  Treasurer  Provost  Proctor  Chief Vigilance officer Administration  Dean  Associate Dean  Director Finance  Finance officer  Accountant  Clerk Faculty  Program officer (Open University like IGNOU)  Proffessor In-Charge  Professor  Associate Professor / Readers  Assistant Professor / Lecturer Research  Research Scholars  Research assistant

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Business roles Actors  Research associate Library  Librarian  Assistant Librarian Laboratory  Manager  Lab Assistant  Lab attendant Facilities  Manager IT  IT Manager  Computer Operator  Data Entry Operator (DEO) Support staff  Supervisor  Assistant  Field Assistant  Technical Assistant  Office Assistant  Book attendant  Engineer  Stenographer  Section Officer  Store Keeper  Receptionist  Mechanic  Carpenter  Clerks  Peons  Sweeper  Gardener

4.2.7 Business domains and capabilities

The university business reference model has been developed on the basis of the university organizational model. Universities may adopt the reference model as-is or tailor the same as per university focussed requirements and establish their own business architecture.

The business reference model has been categorized under four distinct groups:  Core functions are essentially a part of the university value chain like admissions, academics, course management, student and faculty services focusing on the activities which an university is expected to perform  Support functions are the non – core capabilities which are essential to run core functions of an university but does not contribute to the value chain. This includes attendance, administration, budgeting, financial accounting, HR, payroll.  Ancillary functions would include specific components which are considered as an add-on component to enhance the university value offerings and may not be required by all universities. They help in improving the overall experience of an university and would include canteen, hostel, guest house and transport management.

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 Enabling functions include the ICT enabled foundation capabilities which help the university in delivering improved and efficient services. These include portals, emails, sms services.

Each of the above functions have been further decomposed into level 2 which details out the key services included within these functions. The business reference model has been represented below diagrammatically.

Figure 25 - Business reference architecture (level 1)

The university functions are described below:

Table 11 - University Business Functions

Sr # Functions Classification Description L0.01 Affiliations Core The affiliations function manages institution affiliation process for the university. L0.02 Admission Core The admission process undertakes the student counselling, seat matrix definition, student registration process. L0.03 Academics Core The academics process takes care of the course structure, scheduling, credits, contact hours, and evaluation criterias. L0.04 Research Core The research functions covers the project, field work, lab work, publications, IPRs, patents, dissertation and research papers. L0.05 Examination Core The examination process is responsible for examination registration, QP setup, admit cards,

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Sr # Functions Classification Description examination centers, appointment of superintendent, supervisors and ancillary staff, QP dispatch, seating arrangement, answer sheet dispatch and publishing results L0.06 Placements Core The placement function covers the internship as well as final placements. L0.07 Administration Support The administration function takes care of all university support functions excluding audits, finance and HR. L0.08 Audits Support The audit functions cover financial and non-financial (quality) audits and inspections. L0.09 Finance Support The finance functions cover accounts, budgeting, payroll, fees, grants / funds management, donations, etc L0.10 Human resource Support The human resource function takes care of recruitment, faculty development programs, student and faculty services, performance reviews. L0.11 Services and projects Ancillary The university takes consultancy services and projects for third party organizations which are covered under this function L0.12 Asset Management Ancillary The university has facilities, inventory, consumables which are managed through this function L0.13 Procurement and auctions Ancillary University procurement and auctions are managed under this function L0.14 Information services Enabling The dissemination of information by university to various stakeholders through different available channels is managed through information service function. L0.15 ICT Operations Enabling Universities may have IT infrastructure and systems which require support and maintenance operations. This is taken up under this function. L0.16 Software management Enabling The various software components running in an university is managed through this function.

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4.2.7.1 Business services

The business functions are further decomposed in terms of the services as presented below diagrammatically.

Figure 26 - Business reference architecture (Level 2) - CORE

Figure 27 - Business reference architecture (Level 2) - SUPPORT

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Figure 28 - Business reference architecture (Level 2)- ANCILLARY

Figure 29 - Business reference architecture (Level 2) – ENABLING ICT

4.2.7.2 Service portfolio

This section describes the service attributes and its associated parameters t a framework level covering:  Type: The service type is a categorization depending on the interface between university and user. There are the following types identified under UEAF: o U2I – University to Institutions o U2S – University to students o U2F – University to faculty o U2E – University to employee o U2B – University to business o U2C – University to citizens o U2A – University to alumni  Service Impact: It defines impact which the service has on the stakeholders / users.

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 Service volume: It covers the volume of transactions covered by the service in a defined period  Service Priority: Service Priority is the degree of sensitivity and/ or importance attached to the delivery of a Service. It is usually denoted as High, Medium and Low.

Some of other service attributes which should be identified and defined by an university while preparing the university enterprise architecture should include the following attributes:  Service Levels: Service Level is the timeline within which a service has to be delivered by the University. It is recommended that universities should publish the service levels associated with each of the services.  Service Goal: It is recommended that the university should associate the services to the goals defined.  Service KPI: The service performance indicators should be defined by the university to measure the qualitiative as well as quantitiative performance.  Service Provider: The associated university division / department / cell may be added as per applicability.

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Table 12 - Business service portfolio classification

ID Services Service Service Service Channel of Impact Volume Priority Type Provider Beneficiary Delivery L1.001 Affiliation management U2I University Institution Portal Medium Low Low L1.002 Institute profile setup U2I University Institution Portal Medium Low Low L1.003 Institute seat setup U2S University Institution Portal High Low Low L1.004 Counselling U2S University Student Mobile, Portal Medium Medium Medium L1.005 Student registration U2S University Student Portal Medium Medium Medium L1.006 Academics management U2S University Student Portal High Medium High L1.007 Course management U2S University Student, Faculty Portal Low Low Low L1.008 Schedule management U2S University Student, Faculty Portal High Low Low L1.009 Research management U2S University Student, Faculty Portal Medium Low Low L1.010 Publications U2S University Student, Faculty Portal Medium Low Low L1.011 Examination management U2S University CoE, Student Portal Medium Low Low L1.012 Result management U2S University CoE, Student Portal Medium Low Low L1.013 Internships U2S University Student Portal Medium Low Low L1.014 Placement U2S University Student Portal Medium Low Low L1.015 Alumni management U2S University Student Portal High Low Low L1.016 Canteen management U2S University Student Portal Medium Low Low L1.017 Establishment U2U University Student Portal Medium Medium Medium L1.018 Event management U2S University Student Portal Medium Medium Medium L1.019 Facility management U2S University Student Portal Medium Low Low L1.020 Certificate U2S University Student Portal Medium Low Low L1.021 Co-curricular activities U2S University Student Portal Medium Low Low L1.022 Feedback U2C University Student Mobile, Portal Medium High High L1.023 Grievance management U2C University Student Portal Medium High High L1.024 Guest house management U2C University Student Portal Medium Medium Medium L1.025 Hostel management U2S University Student Portal Low Medium Low

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ID Services Service Service Service Channel of Impact Volume Priority Type Provider Beneficiary Delivery L1.026 Legal and court case management U2U University Student Portal Low High Low L1.027 Quarter management U2E University Student Portal Low Low Low L1.028 Security U2S University Student Portal Low Low Low L1.029 Township planning and management U2C University Student Portal Low Low Low L1.030 Transport U2C University Student Portal Low Low Low L1.031 File tracking and management U2E University Student Portal Medium Low Low L1.032 Utility management U2U University Student Portal Medium Low Low L1.033 Land management U2U University Student Portal Medium Low Low L1.034 Record management U2U University Student Portal Medium Low Low L1.035 Elections U2S University Student Portal Medium Low Low L1.036 Sports U2S University Student Portal Medium Low Low L1.037 Meeting room management U2U University Student Portal Medium Low Low L1.038 Library management U2S University Student Portal Medium Low Low L1.039 Lab management U2S University Student Manual Medium Low Low L1.040 Leave management U2C University Student Manual Medium Low Low L1.041 Attendance (Students) U2S University Student Manual, Biometric High Low Low L1.042 Attendance (Faculty and Staff) U2E University Student Manual, Biometric Medium Low Low L1.043 Collaborations U2B University Student Portal Medium High High L1.044 Industrial Relationship U2B University Student Portal Medium High High L1.045 International relationships U2B University Student Portal Medium Low Low L1.046 Audits U2U University Student Portal Medium Medium Medium L1.047 Inspections U2U University Student Portal Medium Medium Medium L1.048 Accounting U2U University Student Portal Medium Medium Medium L1.049 Budgeting U2U University Student Portal Medium Medium Medium L1.050 Fees U2S University Student Portal Medium Low Low L1.051 Grant and Fund Management U2U University Student Portal Medium Medium Medium L1.052 Donations management U2U University Student Portal Medium Medium Medium

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ID Services Service Service Service Channel of Impact Volume Priority Type Provider Beneficiary Delivery L1.053 Fellowships U2U University Student Portal Medium Medium Medium L1.054 Scholarships U2U University Student Portal Medium Medium Medium L1.055 Stipend U2U University Business Manual Medium Low Low L1.056 Honorarium U2E University Business Manual Medium Low Low L1.057 Payroll U2E University Business Portal Medium Low Low L1.058 Services for staff and faculty U2E University Business Manual, Portal Medium Low Low L1.059 Services for Students U2S University Business Manual, Portal Medium Low Low L1.060 Recruitment (Faculty and Staff ) U2E University Business Portal Medium Low Low L1.061 Faculty development programs U2F University Student Portal High Low Low L1.062 Performance reviews U2E University Student Portal High High High L1.063 Experts (Examiner, paper checker) U2E University Student Manual, Portal Medium Medium Medium L1.064 Consultancy services U2B University Student Manual, Portal Medium High High L1.065 Projects U2B University Student Manual, Portal Medium Medium Medium L1.066 Dispensary management U2S University Student Manual, Portal High Medium High L1.067 Asset Management U2U University Student Portal Medium Medium Medium L1.068 Consumable management U2U University Student Portal Medium Low Low L1.069 Inventory Management U2U University Student Manual, Portal Medium Low Low L1.070 Stores U2U University Student Portal Medium Low Low L1.071 Procurement U2U University Student Portal Medium Low Low L1.072 Auctions U2U University Student Portal Medium Low Low L1.073 Dashboards U2U University Student Manual, Portal Medium Low Low L1.074 Data administration U2A University Alumni Portal Low Low Low L1.075 Data entry U2A University Alumni Portal Low Low Low L1.076 Forums U2A University Alumni Portal, Email, SMS Low High Low L1.077 Master data management U2A University Alumni Portal Low Low Low L1.078 MIS and Reporting U2U University Citizen Manual, Portal Low Low Low L1.079 Notifications U2U University Citizen Manual, Portal Low Low Low

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ID Services Service Service Service Channel of Impact Volume Priority Type Provider Beneficiary Delivery L1.080 SMS services U2U University Citizen Manual, Portal Low Low Low L1.081 Webcast services U2U University Citizen Manual, Portal Low Low Low L1.082 Email services U2U University Citizen Manual, Portal Low Low Low L1.083 Internet U2U University Citizen Manual, Portal Low Low Low L1.084 Intranet U2U University Citizen Manual, Portal Low Low Low L1.085 IT Access management U2U University Citizen Manual, Portal Low Low Low L1.086 IT infrastructure management U2U University Citizen Manual, Portal Medium Low Low L1.087 CCTV and surveillance U2U University Citizen Manual, Portal Medium Low Low L1.088 IT Security U2U University Citizen Manual, Portal Medium Low Low L1.089 Replication, Backup and DR U2U University Citizen Manual, Portal Medium Low Low L1.090 Video Conferencing U2U University Citizen Manual, Portal Medium Low Low L1.091 Digital locker U2U University Citizen Manual, Portal Medium Low Low L1.092 University automation and digitization U2U University Citizen Manual, Portal Medium Low Low L1.093 Website and Portal U2C University Citizen Manual, Portal Medium Low Low

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Data reference model

The data reference model has been aligned to IndEA framework and it intends to present a conceptual framework covering the core information entities which would form a core data layer for all government based universities taking into consideration data inputs required by AISHE, NIRF and other central government schemes and programs. Universities and institutions are encouraged to adopt and tailor the framework to define their own reference model.

IndEA defined Data Reference Model in terms of17:

Data Reference Model (DRM) provides a means for departments to consistently define data in their data architecture. It will ensure sharing of information among departments and external agencies thereby providing opportunities for improved efficiency and effectiveness in Governance. DRM will facilitate increased collaboration among departments/agencies and reduce the number of incompatible systems thereby contributing to Government-wide interoperability. It will ensure that special attention is given to security and technical requirements of individual data elements so that they are implemented appropriately.

4.3.1 Principles

Table 13 - Data architecture principles

Principle name18 Description Data Asset Statement Data is an asset that has a specific and measurable value to the university and is managed accordingly

Rationale Data is a valuable resource; it has real, measurable value. Data accuracy is critical to provide quality education and related services by university to students / faculty / staff.

Implication The universities must build a capacity to ensure that they understand the relationship between value of data, sharing of data, and accessibility to data. Data-sharing Statement Data is shared across the university, subject to rights and privileges, so as to prevent duplicative sets of data by different departments.

17 Source: IndEA [Part I] Framework – Data Reference Model 18 Source: IndEA [Part I] Principles

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Principle name18 Description Rationale Data is to be captured once and reused / shared across university department / faculties to ensure a single source of truth.

Implications Data sharing mechanisms and protocols are to be defined and implemented within the University. Data Trustee Statement Each data set has a trustee accountable for data quality and security.

Rationale Data integrity and origin sould be tracked and managed to ensure the data is accessible and available.

Implications Data is used for undertaking management and strategic decisions for which data quality is important. Data trustee role will help ensure the data is governed and managed appropriately by the university. Data Security Statement Data is protected from loss, unauthorized use and corruption, through adoption of international standards and best practices, duly protecting the privacy of personal data and confidentiality of sensitive data.

Rationale  Proactive sharing of information in public, as per Open Data Policy of Government of India  The release of information via relevant legislation must be balanced against the need to restrict the availability of classified, proprietary and sensitive information  Existing laws and regulations require the safeguarding of national security and the privacy of data, while permitting free and open access

Implications  Security must be designed into data elements from the beginning; it cannot be added later.  Systems, data, and technologies must be protected from unauthorized access and manipulation at all level of enterprise.  Well defined access controls and access constraints must be designed into the centralized metadata repository based on the need of business services owned  Data should be verified by the various officials in the hierarchy to maintain veracity and ownership. Standard authentication services should be availed when financial transactions are carried out.

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Principle name18 Description Common Statement Vocabulary and Data is defined consistently in an University, and the definitions are Data Definitions understandable and available to all users.

Rationale  The data that will be used in the development of applications must have a common definition throughout the university eco- system to enable sharing of data.  A common vocabulary will facilitate communications and enable dialog to be effective. In addition, it is required to interface systems and exchange data. Enterprise Meta Data and Data Standards (MDDS) should be available for reference and use by all stakeholders

Implications  The university must establish the initial common data vocabulary for the business. Definitions will be used uniformly throughout the universities.  Multiple data standardization initiatives need to be coordinated. Functional data administration responsibilities must be assigned

4.3.2 Data description

This section aims to define the associated entities with the business domains identified under the BRM. The entities identified are in relation to the information requirements which are required to be shared with Centre (MHRD like AISHE and NIRF). The Universities are encouraged to review, tailor the data definition model which meets their current and target state requirements along with the other reprting stakeholders.

Key Definitions19:

An Entity is an abstraction for a person, place, object, event, or concept described (or characterized) by common Attributes. For example, “Employee” and “Department” are Entities. An instance of an Entity represents one particular occurrence of the Entity, such as a specific employee or a specific department. An entity has one or more attributes. An entity may have relationships with one or more entities.

An Attribute is a property or characteristic of an Entity. Different instances of an entity may have different values for an attribute. For e.g., “Name” may be an attribute of the entity “Employee”. Two employees may have different values for the “Name” attribute. Every attribute has an associated data type which defines the values the attribute can hold.

19 Source: IndEA [Part I] Framework: Data Reference Model - Definitons

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The data definition is at a conceptual stage. Universities intending to create their own architectures and / or design ERP solutions should move towards establishing logical and physical definitions. References and guidelines are provided under the data lifecycle management section.

Table 14 - Data definitions

Sr# Entity Attributes D.001 University  AISHE code  University / Institution name  Website  Area  Establishment year  University declaration year  Address including State, City / Town, Tehsil, Block, Village, Parcel no. Pin code, location (Lat-Long)  Specialization  Total student count  Total Faculty count  Total staff count  Hostel count  Regional center count  Constituent college count  Affiliate college count D.002 Institute  Institute AISHE code  Institute name  Institute type  State  Address  City  District  Pin code  Website  Area  Establishment year  Location (Lat-Long)  Institute head name (principal / director)  Mobile number  Email  Office phone number  Institute nodal contact name  Mobile number (Registrar / Dean / HoD)  Email  Office phone number D.003 Accreditation  AISHE code  University / Institution name  Accreditation body  Max score / rating  Actual score / rating  Accreditation status

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Sr# Entity Attributes D.004 Affiliation  University AISHE code order  Institution AISHE code  Affiliation status  Inspection date  Compliance report  Affiliation order D.005 Notifications  Notification number  Notification subject  Notification message  Notification date  Mode D.006 Prospectus  Prospectus number  Prospectus date  Prospectus name  Prospectus url / location  Purchase address D.007 Admission  Course Fee structure  Fee type  Fees  Fee currency  Payment modes allowed  Payment last date D.008 Admission  Application id application  Applicant first name request  Applicant middle name  Applicant surname  Mobile number  Email id  Applicant rank  Category (General / SC / ST / etc)  DoB  Physically handicapped  Gender  Nationality  Religion  State  Address  City  District  Pin code  Religion  Father / Guardian name  Examination center id  Examination center name  Marks (10)  Board (10)  Year of Passing (10)  Subject wise Marks (10)

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Sr# Entity Attributes  Marks (12)  Board (12)  Year of Passing (12)  Subject wise marks (10)  Guardian’s income  Mode of payment  Applicable fees D.009 Admission  Course id Fees  Fee type  Fee amount  Fee currency  Payment mode  Payment date  Receipt number  Instrument date  Instrument number D.010 Seat Matrix  AISHE code  University / Institute name  Program  Discipline  Course  Course name  Seat type and count D.011 Test center  Center  Test date  Room booked  Invigilator name  Invigilator mobile  Invigilator email  Supervisor name  Supervisor mobile  Supervisor email D.012 Results  Roll number  Applicant name  Category  Quota type applicability  Rank D.013 Counselling  Counselling round structure  Date  Counselling fees  Refund  Admission center name D.014 Seat  Roll number Registration  Applicant name  Category  Admission center  Counselling place  Fee deposited

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Sr# Entity Attributes  Instrument number  Instrument date  Status D.015 Seat  Roll number Allotment  Applicant name letter  Application number  Category  Quota and applicability  Institute allotted  Message  Remarks D.016 Student  General profile o First name o Middle name o Surname o DOB o Gender o Roll number o Category o Mobile number o Email id o Category (General / SC / ST / etc) o DoB o Physically handicapped o Gender o Nationality o Religion o State o Address o City o District o Pin code o Religion o Marks (10) o Board (10) o Year of Passing (10) o Subject wise Marks (10) o Marks (12) o Board (12) o Year of Passing (12) o Subject wise marks (10) o Guardian name o Guardian address o Guardian Relationship o Guardian Mobile o Guardian email o Guardian income  Admission

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Sr# Entity Attributes o Roll number o Examination center id o Examination center name o Applicant rank o Course id o Level o Faculty id o Department id o Fees  Academics o Course o Level o Subjects opted o Attendance o Faculty id assigned  Research o Mentor o Course id o Level o Papers published o Patents o IPRs o Dissertation report  Examination o Exam type o Exam total marks o Exam pass marks o Score o Status  Placement o Type o Placement date o Offer letter date o Organization o Salary o Position o Country o City  Others o Scholarships o Stipends o Awards o Certificates o Co-curricular events o Committee members o Disciplinary issues D.017 Faculty-  AISHE code Departments  Faculty / School name

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Sr# Entity Attributes / Schools  Department name Course  AISHE university code  Faculty name  Department name  Level  Program id  Program name  Discipline id  Discipline name  Discipline group category  Discipline intake  Mode  Entrance admission type  Duration  Course funding D.018 Time table  University AISHE code  Institute AISHE code  Timetable name  Timetable id  Applicable date  Preparation date  Course id  Date  Time  Subject  Class type (practical / theory)  Classroom id  Faculty name  Applicable resources (multimedia) D.019 Attendance  Institute code  Subject name  Faculty id  Class type  Date  Roll number  Student name  Status D.020 Course  Course name structure  Course level  Program id  Discipline id  Mode  Subject name  Subject code  Theory hours  Practical hours  Minimum overall attendance  Subject-wise attendance required

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Sr# Entity Attributes  Credits  Exam type  Exam duration  Exam total marks  Exam pass marks D.021 Faculty  General Teaching o First name Staff Profile o Middle name o Surname o DOB o Gender o Roll number o Category o Mobile number o Email id o Category (Gen / SC / ST / etc) o DoB o Physically handicapped o Gender o Nationality o Religion o State o Address o City o District o Pin code o Religion  Application details o Application id o Category o Status o Faculty / School id o Department id o Designation  Academics o List of subjects taught o Contact Hours o Course structure o Schedule o Content submission  Attendance o Date o Subject o Class o Course o Status  Research o Student / Researchers

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Sr# Entity Attributes o Papers o Patents o IPRs o Funding agency o Funds o Fund received date  Examinations o Subject id o Exam type o Exam number o Exam mode o QP bank o Date of submission o Date of examination o Exam Center  Projects o Organization name o Organization id o Project name o Project id o Project award date o Funds o Students associated o Progress status o Submission date o Deliverables submitted  HR o Institute joining date o Year wise Appraisals o Faculty development programs o Disciplinary hearings  Finance o Salary o Endowments o Reimbursements o Pension o PPF o Taxes D.022 Course Fee  Course name  Course level  Program id  Discipline id  Mode  Fee Currency  Fee type  Fees  Total Fees D.023 Mentor  Faculty name

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Sr# Entity Attributes  Faculty id  List of students assigned  Labs assigned D.024 Project  Project id  Project name  Faculty name  Faculty id  Students associated  Project start date  Duration  Milestones  Sponsor agency  Status D.025 Grant  Grant id  Grant name  Grant value  Associated projects  Associated Faculty / Students D.026 Paper  Paper name  DoI number  Date of Issue  Associated Faculty  Associated Students  Journal published  Subject / Field  Number of citations  ISBN code D.027 Dissertation  Dissertation name  Dissertation id  Date of submission  Associated student  Associated faculty  Subject D.028 Patent  Patent name  Patent id  Associated faculty  Associated students  Subject / Field D.030 IPR  IPR name  IPR id  Associated faculty  Associated students  Subject / Field D.031 Exam  University name Registration  Institution name  Student name  Student id / roll number  Date of Birth

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Sr# Entity Attributes  Contact number  Email id  Exam fees  Payment status  Instrument type, number, date D.032 Admit card  Admit card number  Center  Name  Roll number  Date D.033 Exam  Exam center name centres  Exam centre id  Room id  Address  Exam details o Subject o Test date o Test time o Seating arrangement o Faculty / Supervisor D.034 Exam staff  Faculty name  Faculty id  Faculty role (invigilator / supervisor)  Exam centre  Room id  Date  Time  Subject D.035 Seat  Exam center name arrangement  Exam centre id  Room id  Seat number  Roll number D.039 Invigilation  Center name report  Room number  Subject  Date  Total number of students  Answer sheets D.040 Results  Result sheet number  University name  Course name  Semester / year  Batch  Date  Student name  Student roll number  Result details

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Sr# Entity Attributes o Subject o Type (practical / theory) o Marks obtained o Total marks o Pass marks o Remarks (pass / fail) o Total marks / credits / grade D.041 Organization  Organization name  Organization id  Organization address  Nodal contact name  Contact number  Email id  Total number of students placed D.042 Placement  Student name  Roll number  Placement type (final / industry training / internship)  Organization name  Organization id  Designation  Placement offer date  Placement letter copy  Salary offered  Date of joining  Duration (for non-final placements) D.043 Student  Date Attendance  Time  Faculty / Department  Course name  Subject name  Teacher name  Student roll number  Attendance status D.044 Faculty /  Date Staff  Faculty name Attendance  Attendance status D.046 Infrastructur  AISHE university code e  Institution / University name  Playground count  Auditorium name  Auditorium count  Theatre name  Theatre count  Library name  Library count  Library type  Laboratory name  Laboratory type

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Sr# Entity Attributes  Laboratory count  Conference hall name  Health center name  Fitness center  Indoor stadium name  Common room  Computer center  Cafeteria  Guest house  Solar rooms  Connectivity (NKN / NMEICT) D.047 Awards  Award type  Award name  Year  Semester  Batch  Course  Student name  Student id  Award description D.048 Degree  Degree name  Degree id  Course name  Student name  Student id  Year  Batch  Course D.049 Certificates  Certificate name  Certificate id  Course / subject name  Student name  Student id  Year  Batch  Course D.050 Events  Event name  Event id  Year / semester  Associated faculty  Associated students D.051 Library  Library name  Library type  Library id  Books count  Journal count  Librarian name and contact detail D.052 Library  Library id

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Sr# Entity Attributes assets  Asset type  Asset id  Asset name  Asset retention time  Asset fine  Asset owner  Asset booking date D.053 Consultancy  Project id  Project name  Faculty name  Faculty id  Students associated  Project start date  Duration  Milestones  Sponsor agency  Status D.054 RTI case  Name of appellant / complainant  Address  Name and address of appellate authority  RTI subject  Information  Fee type  Fees  RTI submission date  Time duration D.055 Court Case  Case name  Case number  File number  Party name  Case description  Court level  Nature of Legal case  Nature  Section  Police station  FIR Date of hearing  Information  Case status  Case decision  Advocate name  Court judge  Court address  Case opened on  Case closed on  Case reopened D.055 Vigilance  Case name

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Sr# Entity Attributes case  File number  Case number  Party name  Case details  Nature  Case status  Case decision  Penalty description  Status of penalty D.056 Hostel  AISHE university code  Institution / University name  Hostel name  Hostel type  Intake capacity  Residing students  Address D.059 Regional  AISHE university code centres  Institution / University name  Regional center name  Number of study centers  State  District  City  Address uD.061 Performance  Employee / staff name evaluations  Address  Contact number  Email id  Faculty – department  Discipline  Courses taught  Subject  Designation  Year  Rating  Awards  Description  Appeals  Status D.063 Recruitment  Requisition id requisition  Faculty – Department  Discipline  Specialization  Faculty name  Requisition for position  Requisition date  Requisition count D.064 Faculty  Faculty employee code

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Sr# Entity Attributes profile  Faculty name  Designation  Grade pay  Selection mode  Caste  Gender  Religion  Disability  Nature of contract  Selection mode  Institution joining date  DOJ teaching profession  Highest qualification  Discipline group  Job status  AISHE university code  Institution / University name  Faculty  Department  PhD D.065 Staff profile  Staff employee code  Staff name  Staff type  Staff group  Quota  Gender  Religion  Disability  AISHE university code  Institution / University name D.066 Faculty  Faculty name development  Designation  Course date  Course name  Start date  Duration  Location

4.3.3 Data context

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This section covers the entities and their association with the business domains defined under UEAF – business architecture framework. Universities are encouraged to review and identify the variations and tailor the associations based on their requirements. Individual departments should review and identify the entities which are associated and the applicable information which should be shared. Data custodian and stewards should be identified and areas where multiple departments / domains are accessing the data, data sharing policies should be established and single source of truth should be identified.

Table 15 - Data and Business function mapping

Sr# Entity Associated Business Functions D.001 University All D.002 Institute All D.003 Accreditation Affiliations D.004 Affiliation order Affiliations D.005 Notifications Admission D.006 Prospectus Admission D.007 Admission Fee structure Admission D.008 Admission application request Admission D.009 Admission Fees Admission D.010 Seat Matrix Admission D.011 Test center Admission D.012 Admission Results Admission D.013 Counselling structure Admission D.014 Seat Registration Admission D.015 Seat Allotment letter Admission D.016 Student profile All D.017 Faculty-Departments / Schools All D.017 Course Academics D.018 Time table Academics D.019 Attendance Academics D.020 Course structure Academics D.021 Faculty Teaching Staff Profile Academics, HR, Administration D.022 Course Fee Academics D.023 Mentor Research D.024 Project Research D.025 Grant Research D.026 Paper Research D.027 Dissertation Research D.028 Patent Research D.030 IPR Research D.031 Exam Registration Examination D.032 Admit card Examination D.033 Exam centres Examination D.034 Exam staff Examination

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Sr# Entity Associated Business Functions D.035 Seat arrangement Examination D.039 Invigilation report Examination D.040 Exam Results Examination D.041 Organization Placement D.042 Placement Placement D.043 Student Attendance Academics, Administration D.044 Faculty / Staff Attendance Academics, Administration D.046 Infrastructure Administration, Assets D.047 Awards Academics, Administration D.048 Degree Academics, Administration D.049 Certificates Academics, Administration D.050 Events Administration D.051 Library Administration D.052 Library assets Administration D.053 Consultancy Administration D.054 RTI case Administration D.055 Court Case Administration D.055 Vigilance case Administration D.056 Hostel Administration, Assets D.059 Regional centres Administration, Academics, Affiliation D.061 Performance evaluations Human Resources D.063 Recruitment requisition Human Resources D.064 Faculty profile Human Resources D.065 Staff profile Human Resources D.066 Faculty development Human Resources

4.3.4 Data sharing

This section intends to describe the data sharing areas and mechanisms at a conceptual stage, Universities are required to review and tailor the model which fits in their current and target state definitons.

Table 16 - Data sharing view

Sr# Entity Data creation Public Data Data sharing source domain capture access D.001 University Affiliation Limited Online Portals, App profile information Forms, D.002 Institute profile Affiliation Limited Online Portal, App, information Forms, Forms D.003 Accreditation Affiliation Status Online Portals, App, Forms, Forms D.004 Affiliation order Affiliation Status Online Portals, App,

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Sr# Entity Data creation Public Data Data sharing source domain capture access Forms, Letter D.005 Notifications Admission Yes Online Portal, App Forms, D.006 Prospectus Admission Yes Online Physical book, Forms Portal D.007 Admission Fee Admission Yes Online Portal structure Forms, D.008 Admission Admission Yes Online Web services application Forms request D.009 Admission Admission Yes Online Portal, App Fees Forms, App D.010 Seat Matrix Admission Yes Online Web services, Forms Online forms D.011 Test center Admission Yes Online Portal Forms D.012 Results Admission Yes Online Letter, Portal Forms D.013 Counselling Admission Limited Online Portal structure information Forms D.014 Seat Admission Yes Online Online form, Registration Forms App D.015 Seat Allotment Admission Yes Letter Letter, Portal letter Online Forms D.016 Student profile Admission Limited Online Portal, Web information form, services D.017 Faculty- Affiliations Yes Online Web services, Departments / Forms Portal, App Schools Course Academics Yes Online Portal, App, Forms Web services D.018 Time table Academics Yes Online Portal, App, Forms Web services D.019 Attendance Academics Limited Biometric Portal, App, information device or Web services Online Forms D.020 Course Academics Limited Online Portal, App structure information Forms D.021 Faculty Academics Limited Online Portal, App, Teaching Staff information Forms Web services Profile D.022 Course Fee Academics Limited Online Portal, App,

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Sr# Entity Data creation Public Data Data sharing source domain capture access information Forms Web services D.023 Mentor HR Limited Online Portal, App, information Forms Web services D.024 Project Research Status Online Portal, App, Forms Web services D.025 Grant Research Status Online Portal, App, Forms Web services D.026 Paper Research Status Online Portal, App, Forms Web services D.027 Dissertation Research Status Online Portal, App, Forms Web services D.028 Patent Research Yes Online Portal, App, Forms Web services D.030 IPR Research Yes Online Portal, App, Forms Web services D.031 Exam Examinations No Online Portal, App, Registration Forms Web services D.032 Admit card Examinations No Online Portal, App, Forms Web services D.033 Exam centres Affiliations Yes Online Portal, App, Forms Web services D.034 Exam staff HR No Online Portal, App, Forms Web services D.035 Seat Examinations No Online Portal, App, arrangement Forms Web services D.039 Invigilation Examinations No Online Portal, App, report Forms, Web services App D.040 Results Examinations Yes Online Portal, App, Forms Web services D.041 Organization Administration No Online Portal, App, Forms Web services D.042 Placement Placement Limited Online Portal, App, information Forms, Web services App D.043 Student Administration Limited Biometric Portal, App, Attendance information device or Web services Online Forms D.044 Faculty / Staff Administration Limited Biometric Portal, App, Attendance information device or Web services Online Forms D.046 Infrastructure Affiliations Limited Online Portal, App, information Forms, Web services

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Sr# Entity Data creation Public Data Data sharing source domain capture access App D.047 Awards Academics Limited Online Portal, App, information Forms, App D.048 Degree Academics Limited Online Portal, App, information Form D.049 Certificates Academics Limited Online Portal, App, information Form D.050 Events Administration Limited Online Portal, App, information Form D.051 Library Administration No Online Portal, App, Form D.052 Library assets Administration Limited Online Portal, App information Forms, App D.053 Consultancy Administration No Online Portal, App Forms D.054 RTI case Administration Limited Online Portal, App information Forms Court Case Administration Limited Online Portal, App information Forms D.055 Vigilance case Administration Limited Online Portal, App information Forms D.056 Hostel Affiliations Limited Online Portal, App information Forms, App D.059 Regional Affiliations Yes Online Portal, App centres Forms D.061 APAR HR No Online Portal, App Forms D.063 Recruitment HR No Online Portal, App requisition Forms D.064 Faculty profile HR Limited Online Portal, App, information Forms Web services D.065 Staff profile HR Limited Online Portal, App, information Forms Web services D.066 Faculty HR No Online Portal, App development Forms

4.3.5 Meta Data and Data standards

Data Standards are accepted ways of representation, format, definition, structuring, tagging, transmission, manipulation, and use of data. Data Standards enable reliable recording of information and are fundamental to efficient sharing and exchange of information. They provide the rules for structuring information. Metadata takes its importance once the Data

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Standards are in place. Metadata i.e. data about data defines and describes data or information. It is used to manage data, information and knowledge. Metadata is the structured information that describes, explains, locates or otherwise makes it easier to retrieve, use or manage an information resource.20

Central and State governing bodies may review and propose standards which are in relation to higher education sector and may be considered in this list. Example of the same would be the AISHE code which is issued by MHRD and is widely used to identify university or institution uniqely.

Table 17 - Data standards

Publication Purpose Publisher Website name eGov Provide a platform for sharing Ministry of http://egovstanda Standards of ideas, knowledge and draft Electronics & rds.gov.in documents among the Information members of various Technology committees involved in Standards formulation process Local To make available Standard Ministry of http://lgdirectory. Government location codes with a Panchayati Raj, gov.in Directory mechanism for dynamic update Government of India of create / split / merger of under e-Panchayat villages/ blocks / districts / Mission Mode states and local governments Project (e-Panchayat (panchayats and MMP) municipalities) National To make data available to Ministry of Science & https://data.gov.i Data Sharing public for access, for enabling Technology n and rational debate, better decision- (Department of http://dst.gov.in Accessibility making and use in meeting civil Science & Policy society needs Technology), (NDSAP) – Government of India 2012 Open Data To define Object-oriented The Open Group www.opengroup. Element classification of data elements org/bookstore Framework (O-DEF), Version 1.0 AISHE All India Survey on Higher Ministry of Human http://aishe.nic.in/ Education provides unique Resource aishe/home university and instituon code Department (MHRD)

20 Source: IndEA [Part I] Framework – Data Reference Model: Data standards

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4.3.6 Data Lifecycle management

An university of institution is expected to treat data as an asset and manage the data over its complete lifecycle which has been depicted below diagrammtically. The data steward for the corresponding university / institution is expected to support in defining and managing the data across its lifecycle.

Figure 30 - Data lifecycle

Some of the key activities proposed under the data lifecycle management by IndEA framework is presented below.

Table 18 - Indicative Data Lifecycle activities

Sr # Phase Indicative Activities 1 Create  Data schema covering Entity, Attribute, Data Type and their interrelations  Data source  Data access levels  Data custodian and stewardship identifiecation  Data entity attributes o Central (MHRD including NIRF, AISHE, MOT, DBT, DST) requirement o State requirement (State Education Departments) o Regulatory / Statutory / Accredition bodies requirement (NAAC, NBA, INC, MCI, BCI, ICAR, etc) o University / institute requirement  Associated business domains, capabilities and process  Associated actors / business roles  Mode of data capture  Data capture security considerations

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Sr # Phase Indicative Activities 2 Store  Data storage location - State or National Data Center / Private data center / University data center or server room  Data storage platform – RDBMS / DW / File System / Physical file  Data security policy for data in rest  Data encryption policy  Backup policy  DR policy  Data access monitoring tool 3 Use  Data usage policy  Data access policy  Public display policy (public domain) 4 Share  Departments having access to the data  Data access methods (web services / database / physical files)  Data security for data in motion 5 Archive  Data archival policy  Data archive medium  Archived data acess protocol  Archive data view / analysis policy  Security policy for archived data 6 Destroy  Data disposal policy  Soft (deleting the data from the database or file system) or hard (destroying the device itself in which the data was stored or archived) delete

In the context of data architecture, it is important to note that the following:

 Universities and Institutions are required to submit data to MHRD, AISHE, NIRF, NBA , NAAC. These minimum data sets have been covered under this framework.  Additionally universities may be required to submit information to State Education Departments, Regulatory, Statutory and Accredition bodies including but not limited to MOT, DST, DBT, MCI, INC, ICAR, BCI, Industry, Councils / Management Bodies,  The universities should study and identify additional entities follow the data definition guidelines and recommendations suggested in this chapter while developing the detailed data architecture instance  This chapter should be reviewed and revised, if required, to ensure that it is in sync with the information requirements of MHRD and catering to information needs of AISHE, NIRF, NBA , NAAC.

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Application reference model

The Application Reference Model provides the foundation to automate university services, which are identified as a part of the Business Reference Model. It enables university and its internal faculties / departments / divisions to achieve its objective of better collaboration and data-sharing thereby providing effective business services to students, teachers, staff and citizens.

IndEA promotes the adoption of Federated Enterprise Architecture. In a University eco- system, there are a set of data elements and processes which are common across all universities. Similarly, there are sets of data elements and processes which are university / state education department / regulatory body specific. The adoption of Hybrid Pattern of Federated Enterprise Architecture enables the Universities / State Education Departments to define Core / Common / Group and University Specific Data Elements, Process and Applications. The University also specifies data and integration standards, policies and guidelines which must be adhered by all applications. This ensures seamless interoperability amongst applications across university ecosystem. The grouping of applications enables sharing and re-use of applications which in-turn, provides cost-efficiency to the University. The Hybrid Pattern also provides individual universities with the option to procure / develop applications which meet their university specific needs.

ARM encourages universities to align their application landscape to ‘IndiaStack’. IndiaStack is a set of APIs that allows governments, businesses, startups and developers to utilize a unique digital Infrastructure to solve India’s hard problems towards presence-less, paperless, and cashless service delivery. IndiaStack has four layers viz. Presenceless Layer, Paperless Layer, Cashless Layer and Consent Layer. The application landscape of universities must avail the APIs provided by IndiaStack for authentication, verification, payments, identity protection, etc.

Application Reference Model (ARM)21 provides the framework for grouping similar applications to maximize re-use. To this end, a concentric layered ARM Meta-model is prescribed for IndEA. The inner-most layer of the 4 layers of ARM is the IndEA Core Platform, which provides the most generic services in a domain-agnostic, application- agnostic and technology-agnostic manner. The three layers around the IndEA Core relate to Common Applications, Group Applications and Domain-specific Applications.

This chapter presents the key principles, application stack, classification (Core / Common / Group and University Specific) and mapping to BRM.

21 Source: IndEA [Part I] - Definitions

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4.4.1 Principles The key application architceture principles are as follows:

Table 19 - Application architecture principles

Principle22 Description Omni channel Statement: Experience Students / Parents / Teachers / Citizens should have the same experience while accessing a service irrespective of the channel used

Rationale Multi-channel modes are available to users but universities should ensure similar experience across different modes to improve customer experience.

Implications This will require that the university establishes standardized UI and experience requirements which is to be maintained across portals, mobile apps, IVRS, kiosks, etc

User Self Service Statement The users should be able to help themselves as much as possible to resolve their queries

Rationale Improving service delivery demands real time 24/7 service availability.

Implications By removing human dependency, users would be able to independently manage to use applications and services thereby improving service resolution time. Technology Statement Independence Application design is open standards-based and technology- independent.

Rationale Technology (platforms and hardware) changes periodically.

Implications Applications should not be linked to the underlying technology as it would lead to loss of investment. Service Oriented Statement Creation of services which mirror the university business process. Services should use open standards to ensure interoperability and transparency.

Rationale Services will enable seamless exchange of information within

22 Source: IndEA [Part I] - Principles

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Principle22 Description departments as well as with MHRD, AICTE, UGC, etc

Implications This will help enable a universe of well-defined services within the university eco-system to enable seamless exchange of information.

Ease of Use Statement Applications should be easy to use for users (students/ teachers / staff / parents / citizens).

Rationale The user should be able to concentrate on work instead of worrying about the technology. The training requirements should be minimum to use the application.

Implications This will ensure reduced change management and facilitate faster adoption.

4.4.2 Application portfolio

The application reference model comprises of the following distinct layers which have been derived and tailored from the IndEA framework and University specific requirements based on te business reference model has been incorporated in this view. The layer include:  Channels  Authentication and authorization layer  Presentation layer  Services Layer  University specific solutions  Common applications  Core platforms

The above mentioned layers along with the underlying components have been presented below diagrammatically.

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Figure 31 - Application reference model

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4.4.3 Application catalogue

The application catalog view presents the applications and the descriptions / modules to be covered under each of the layers.

Table 20 - Application catalogue

Sr # Category Application component Description ARM.001 University specific solutions Affiliations Affiliation application management Affiliation Deaffiliation Renewal Extension Institute profile setup ARM.002 University specific solutions Admissions Student registration Seat matrix Counselling ARM.003 University specific solutions Academics Course setup Faculty assignment Credits Currculum management ARM.004 University specific solutions Exams Registration QP Setup Question bank setup Admit cards Exam centers Seat arrangement Exam management Result evaluation Publish results ARM.005 University specific solutions Research Application Registration Research management

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Sr # Category Application component Description Publications Dissertation IPR Patents ARM.006 University specific solutions Placements Final placement Internship Industrial Training Alumni registration ARM.007 Common applications Finance Budgeting Accounting Fees Grant and Fund Management Donations and endowments Fellowships Scholarships Stipend Honorarium Payroll ARM.008 Common applications HRMS Self services for student Self services for faculty Self services for staff Recruitment Faculty development programs Performance reviews Enlist experts / invigilators, checkers, examiners ARM.009 Common applications Project management Consultancy services Research projects ARM.010 Common applications e-Office File tracking Paperless office ARM.011 Common applications e-Procurement Tendering

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Sr # Category Application component Description Publishing Submission Procurement ARM.012 Common applications RTI Allow users to submit queries under RTI with routing to concerned officers ARM.013 Common applications Grievance management Allows users to submit complaints and grievances to HR / Student affairs ARM.014 Common applications Library management Allows end to end management and digitzation of library system functions ARM.015 Common applications Course management Allows a faculty to set up a course as per university / institution requirements ARM.016 Common applications Timetable Allows a faculty to setup timetable for classes along with faculty and class room booking ARM.017 Common applications Schedules Allows a faculty to manage schedules ARM.018 Common applications Learning management Enables online learning platform for students system ARM.019 Common applications Canteen management Enables end-to-end digitzation of university canteen system ARM.020 Common applications Surveys Allows university to design and conduct survey ARM.021 Common applications Feedback Allows university to take feedback on events or any core activities ARM.022 Common applications Guest house management Allows end-to-end management of guest houses, room booking and allocation ARM.023 Common applications Hostel management Allows warden to allocate rooms and track inspections ARM.024 Common applications Staff quarter management Allows the admin user to allocate and manage services for staff quarters including utilities ARM.025 Common applications Court case management Allows the legal team to track status and record proceedings online ARM.026 Common applications Transport management Allows the admin team to hire vehicles, plan routes, allocate vehicles to users

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Sr # Category Application component Description ARM.027 Common applications Security management Allows admin user to identify requirements, hire personnel and montor activities ARM.028 Common applications Meeting room Allows an user to book a meeting room. This may be used for management booking class rooms, conference halls, auditioriums, labs ARM.029 Common applications Lab room management Allows an user to plan for lab requirements, record inventory and monitor activities ARM.030 Common applications Attendance Allows university to log attendance of students, faculty and staff ARM.031 Common applications Audits Allows financial users to conduct audits and record the observations, track closure of observations. This may be extended to non-financial audits as well ARM.032 Common applications Inspections Allows for spot inspections of classes, faculties, facilties and recording of observations ARM.033 Common applications Recruitment Allows HR to manage the recruitment process for staff and faculty from requisition to offer rollout. ARM.034 Common applications Performance reviews Allows HR to conduct performance reviews for staff and faculty ARM.035 Common applications Asset Management Allows admin to identify, classify, tag and decommission assets ARM.036 Common applications Store Management Allows admin to manage assets in a stores ARM.037 Core platforms Workflow engine Allows the IT team to create, manage workflows for university functions ARM.038 Core platforms Business rules engine Allows user to configure business rules of universities covering admission, affiliations, examination, fees, scholarships, penalties, etc ARM.039 Core platforms Analytics platform Allows university user to analyse and mine data ARM.040 Core platforms Reporting engine Allows university user to generate standard reports ARM.041 Core platforms Content management Allows IT team to manage university e-content in the internal system and external websites and portals ARM.042 Core platforms Document management Allows university to maintain documents and manage iterations system and versions ARM.043 Core platforms GIS Allows university to manage spatial data as per requiremnet ARM.044 Core platforms Mail solutions Allows university to manage their own email solution

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Sr # Category Application component Description ARM.045 Core platforms ESB Allows IT team to manage web services and service orchestration and mediation requirements ARM.046 Core platforms API manager Allows IT team to register and consume web services ARM.047 Core platforms Enterprise App Store Allows IT team to maintain and develop apps ARM.048 Core platforms IAM Allows IT team to authorize and authenticate users ARM.049 Core platforms Helpdesk solution Allows users to submit IT service requests ARM.050 Core platforms Call center solution Allows users (internal and external) to submit IT service requests and inquiries

4.4.4 Business domain mapping

Table 21 - Application and Business domain mapping

ID Capabilities Mapped Application Description

L1.001 Affiliation management Affiliations Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.002 Institute profile setup Affiliations Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.003 Institute seat matrix Admissions Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.004 Counselling Admissions Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.005 Student registration Admissions Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.006 Academics management Academics, Learning mgmt. systems Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.007 Course management Academics Bespoke configurable solutions (workflow, business rules, CMS, DMS)

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ID Capabilities Mapped Application Description

L1.008 Schedule management Academics Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.009 Research management Research Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.010 Publications Research Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.011 Examination management Examinations Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.012 Result management Examinations Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.013 Internships Placement Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.014 Placement Placement Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.015 Alumni management Portal Bespoke configurable solutions (workflow, Student data hub business rules, CMS, DMS) L1.016 Canteen management Canteen management COTS L1.017 Establishment Portal, E-Office COTS L1.018 Event management Portal, E-Office Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.019 Facility management Portal, E-Office Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.020 Certificate Portal, Digital Locker COTS L1.021 Co-curricular activities Portal, E-Office Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.022 Feedback Portal Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.023 Grievance management RTI and Grievance Management Bespoke configurable solutions (workflow, business rules, CMS, DMS)

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ID Capabilities Mapped Application Description

L1.024 Guest house management Guest House management COTS L1.025 Hostel management Hostel management COTS L1.026 Legal and court case Legal and court case management COTS management L1.027 Quarter management Quarter management COTS L1.028 Security Portal Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.029 Township planning and Portal Bespoke configurable solutions (workflow, management business rules, CMS, DMS) L1.030 Transport Portal Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.031 File tracking and management Portal, E-Office COTS L1.032 Utility management GIS, Portal Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.033 Land management GIS, Portal Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.034 Record management DMS, Portal Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.035 Elections Portal, E-Office Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.036 Sports Portal, E-Office Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.037 Meeting room management Meeting room management COTS L1.038 Library management Library COTS L1.039 Lab management Portal COTS L1.040 Leave management Portal COTS L1.041 Attendance (Students) Portal, Web Services COTS L1.042 Attendance (Faculty and Staff) Portal, Web Services COTS

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ID Capabilities Mapped Application Description

L1.043 Collaborations Portal, E-Office Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.044 Industrial Relationship Portal, E-Office Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.045 International relationships Portal, E-Office Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.046 Audits Portal Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.047 Inspections Portal, E-Office Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.048 Accounting Finance COTS L1.049 Budgeting Finance COTS L1.050 Fees Finance COTS L1.051 Grant and Fund Management Finance COTS L1.052 Donations management Finance COTS L1.053 Fellowships Finance COTS L1.054 Scholarships Finance COTS L1.055 Stipend Finance COTS L1.056 Honorarium Finance COTS L1.057 Payroll Finance COTS L1.058 Services for staff and faculty HRMS COTS L1.059 Services for Students HRMS COTS L1.060 Recruitment (Faculty and Staff ) Recruitment COTS L1.061 Faculty development programs HRMS COTS L1.062 Performance reviews Performance reviews (APAR) COTS L1.063 Experts (Examiner, paper Recruitment COTS checker) L1.064 Consultancy services Project Management COTS

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ID Capabilities Mapped Application Description

L1.065 Projects Project Management COTS L1.066 Dispensary management Asset management, Stores COTS L1.067 Asset Management Asset management COTS L1.068 Consumable management Asset management, Stores COTS L1.069 Inventory Management Asset management, Stores COTS L1.070 Stores Stores management COTS L1.071 Procurement e-Procurement COTS L1.072 Auctions e-Procurement COTS L1.073 Dashboards Analytics and Reporting engine COTS L1.074 Data administration DB COTS L1.075 Data entry Portal Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.076 Forums Surveys and Feedbacks Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.077 Master data management DB COTS L1.078 MIS and Reporting Analytics and Reporting engine COTS L1.079 Notifications Portal Bespoke configurable solutions (workflow, business rules, CMS, DMS) L1.080 SMS services SMS gateway COTS L1.081 Webcast services Webcast solutions COTS L1.082 Email services Email solutions COTS

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4.4.5 Application user access

The following table presents an indicative access list for the stakeholders to the university applications. While designing individual architectures universities are required to analyse and define the applicability of these interfaces and also the mode of access for each stakeholder.

Table 22 - Application user access

Sr # Application component Users Applicants Students Alumni Parents Teachers Staff Gov Org Industry Citizens ARM.001 Affiliations Yes Yes ARM.002 Admissions Yes Yes Yes Yes Yes Yes ARM.003 Academics Yes Yes Yes Yes ARM.004 Exams Yes Yes Yes Yes ARM.005 Research Yes Yes Yes ARM.006 Placements Yes Yes Yes Yes Yes ARM.007 Finance Yes Yes Yes Yes ARM.008 HRMS Yes Yes Yes Yes ARM.009 Project management Yes Yes Yes ARM.010 e-Office Yes Yes Yes ARM.011 e-Procurement Yes Yes Yes ARM.012 RTI Yes Yes Yes Yes Yes Yes Yes Yes Yes ARM.013 Grievance management Yes Yes Yes Yes Yes Yes Yes Yes Yes ARM.014 Library management system Yes Yes Yes ARM.015 Course management Yes Yes Yes ARM.016 Timetable Yes Yes ARM.017 Schedules Yes Yes ARM.018 Learning management system Yes Yes ARM.019 Canteen management system Yes Yes Yes Yes Yes Yes ARM.020 Surveys Yes Yes Yes Yes Yes Yes Yes Yes Yes ARM.021 Feedback Yes Yes Yes Yes Yes Yes Yes Yes Yes ARM.022 Guest house management Yes Yes Yes Yes Yes Yes

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Sr # Application component Users Applicants Students Alumni Parents Teachers Staff Gov Org Industry Citizens ARM.023 Hostel management Yes ARM.024 Staff quarter management Yes Yes ARM.025 Court case management Yes Yes ARM.026 Transport management Yes Yes Yes ARM.027 Security management Yes ARM.028 Meeting room management Yes Yes ARM.029 Lab room management Yes Yes ARM.030 Attendance Yes Yes Yes Yes Yes ARM.031 Audits Yes Yes Yes ARM.032 Inspections Yes Yes Yes ARM.033 Recruitment Yes Yes Yes Yes Yes Yes ARM.034 Performance reviews Yes Yes Yes Yes ARM.035 Asset Management Yes Yes Yes ARM.036 Store Management Yes Yes Yes ARM.037 Workflow engine Yes ARM.038 Business rules engine Yes ARM.039 Analytics platform Yes ARM.040 Reporting engine Yes ARM.041 Content management system Yes ARM.042 Document management system Yes ARM.043 GIS Yes ARM.044 Mail solutions Yes ARM.045 ESB Yes Yes Yes ARM.046 API manager Yes ARM.047 Enterprise App Store Yes ARM.048 IAM Yes ARM.049 Helpdesk solution Yes Yes Yes ARM.050 Call center solution Yes Yes Yes Yes Yes Yes Yes Yes Yes

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4.4.6 Application access interfaces

The folllowing artefact presents the key access interfaces which is required to be planned for each respective application. This helps in prioritizing and estimation of total efforts required during solution design.

Table 23 - Application acess interfaces

Sr # Application Access interfaces component Portal Mobile Web Digital IVRS SMS and Email Payment Social app services and signage and notifications gateways and media APIs Kiosks POS ARM.001 Affiliations Yes Yes Yes Yes Yes Yes ARM.002 Admissions Yes Yes Yes Yes Yes Yes Yes ARM.003 Academics Yes Yes Yes Yes Yes Yes Yes ARM.004 Exams Yes Yes Yes Yes Yes Yes Yes ARM.005 Research Yes Yes Yes Yes ARM.006 Placements Yes Yes Yes Yes Yes Yes Yes ARM.007 Finance Yes Yes Yes Yes Yes ARM.008 HRMS Yes Yes Yes Yes Yes ARM.009 Project Yes Yes Yes Yes Yes management ARM.010 e-Office Yes Yes ARM.011 e-Procurement Yes Yes Yes Yes ARM.012 RTI Yes Yes Yes ARM.013 Grievance Yes Yes Yes management ARM.014 Library Yes Yes Yes Yes management system ARM.015 Course Yes Yes Yes management

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Sr # Application Access interfaces component Portal Mobile Web Digital IVRS SMS and Email Payment Social app services and signage and notifications gateways and media APIs Kiosks POS ARM.016 Timetable Yes Yes Yes Yes ARM.017 Schedules Yes Yes Yes Yes ARM.018 Learning Yes Yes Yes Yes management system ARM.019 Canteen Yes Yes Yes Yes Yes management system ARM.020 Surveys Yes Yes Yes ARM.021 Feedback Yes Yes Yes ARM.022 Guest house Yes Yes Yes Yes Yes management ARM.023 Hostel Yes Yes Yes Yes Yes management ARM.024 Staff quarter Yes Yes Yes Yes Yes management ARM.025 Court case Yes management ARM.026 Transport Yes Yes Yes Yes Yes management ARM.027 Security Yes Yes Yes Yes Yes management ARM.028 Meeting room Yes Yes Yes Yes Yes Yes management ARM.029 Lab room Yes Yes Yes Yes Yes Yes management ARM.030 Attendance Yes Yes Yes Yes

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Sr # Application Access interfaces component Portal Mobile Web Digital IVRS SMS and Email Payment Social app services and signage and notifications gateways and media APIs Kiosks POS ARM.031 Audits Yes ARM.032 Inspections Yes ARM.033 Recruitment Yes Yes ARM.034 Performance Yes Yes reviews ARM.035 Asset Yes Yes Management ARM.036 Store Yes Management ARM.037 Workflow engine Yes ARM.038 Business rules Yes engine ARM.039 Analytics platform Yes Yes ARM.040 Reporting engine Yes Yes Yes ARM.041 Content Yes Yes Yes management system ARM.042 Document Yes Yes management system ARM.043 GIS Yes Yes ARM.044 Mail solutions Yes Yes Yes ARM.045 ESB Yes ARM.046 API manager Yes ARM.047 Enterprise App Yes Yes Store ARM.048 IAM Yes

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Sr # Application Access interfaces component Portal Mobile Web Digital IVRS SMS and Email Payment Social app services and signage and notifications gateways and media APIs Kiosks POS ARM.049 Helpdesk solution Yes Yes Yes Yes ARM.050 Call center solution Yes Yes Yes Yes

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Technology reference model

The Technology Reference Model aims to develop an interoperable and cost effective framework which could transcend, be referenced and used by Indian Universities to enable better effective service delivery to students, teachers and staff.

IndEA defines TRM as:23 Technology Reference Model (TRM) depicts the layout of the technology foundation of ICT-based systems to be designed for delivery of identified business services. TRM lists all the components of the technology system in an end-to-end basis, including IT Infrastructure, Applications, Access Devices, Communication Systems and Service Delivery modes. TRM defines the currently applicable open standards for all the solution building blocks and components and identifies the Open Source Products for each technology component.

The key objectives of TRM for University ecosystem includes:  Enabling migration to cloud  An Open API Gateway to enable seamless exchange of information between universities and external stakeholders like MHRD, NAAC, NBA, etc  Hybrid orchetration model including microservices and integrated services  Open Standards and Specifications for IT Procurement and Deployment  Promoting Open Source Products wherever prudent and applicable  Transformative Governance for improving the quality of education

4.5.1 Principles

Table 24 - Technology architceture principles

Principle 24 Description Mobility first Statement The technology solution should focus on mobility solutions as it brings in more convenience for the university users.

Rationale Touchpoints of the ICT solution developed should be compatible with the mobile devices

Implications This will enable a smart campus within universities where students and teachers would not be bound to a physical device like computer or laptop.

23 SourceL IndEA [Part I] Definitions 24 Source: IndEA [Part I] Principles

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Cloud adoption Statement Use of cloud platforms for deployment would be preferred to building data centres and server rooms

Rationale Data center requires expertise, funding and dedicated manpower which may not be readily available with universities.

Implications Universities may focus on the core business and adopt cloud services which are being offered by NIC, State Governments and MeitY empanelled cloud vendors.

Technology Statement agnostic Avoid reliance on a technology or OEMs architecture Rationale With the disruptive and rapid technology refreshments, if architectures are linked to technology or OEMs then this would lead to frequent changes and loss of investment.

Implications Technology / OEM agnostic architectures would help universities in ensuring return on investment and ensure long term sustainability.

Open standards Statement Open Standards are adopted in the design and implementation of all greenfield systems. Legacy systems are incentivized to migrate to open standards, where required.

Rationale Uiversity ecosystem is an interconnected world where interactions and data exchange is required with different stakeholders.

Implications Adoption of open standards would help in facilitating seamless exchange of information.inter and intra university. Shared Statement infrastructure IT Infrastructure is shared to ensure optimal utilization and effective maintenance

Rationale IT infrastructure like networks and data center stacks are costly components and require extensive knowledge and expertise to manage the same.

Implications Sharing would lead to optimization of costs and sharing of knowledge and best practices within the university ecosystem.

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4.5.2 Technology reference model

The technology reference model describe the technology layer in terms of the following components:  Access devices  Peripherals  Network connectiity  Network infrastructure  Platforms  Development layer  Cloud computing stack  Hosting locations

The components included as a part of these layers have been described below digrammatically.

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Figure 32 - Technology reference model

NIC Page 118 of 308 University Enterprise Architecture Framework (UEAF)

4.5.3 Technology components description

Table 25 - Technology layer components description

Sr # Technology Components Description Layer TRM.001 Access devices Desktops / Users (Citizens) would be using web Laptops browsers to access university portals TRM.002 Access devices Tablets Users (Citizens) would be using web browsers to access university portals TRM.003 Access devices Smart phones Users (Citizens) would be using web browsers or mobile apps to access university portals TRM.004 Access devices Kiosks A small physical structure (often including a computer and a display screen) that displays information related to university for citizens. TRM.005 Access devices Biometric devices Biometric devices are used for logging attendance and access management to select areas within university. TRM.006 Access devices Digital signature A Digital Signature Certificate (DSC) certificates using Public Key Infrastructure (PKI) provides identifying information, that’s forgery resistant and can be verified since it was issued by a trusted certificate-issuing authority (CA) or agency. TRM.007 Access devices Access cards A plastic card with a built-in microprocessor used by Universities users to access rooms TRM.008 Peripherals MF Printers Devices which allow users to print, copy, scan TRM.009 Peripherals Projectors Devices to allow users to project content from laptop / storage devices to a screen TRM.010 Peripherals Video Conference Allows users to connect over internet / intranet for video calls TRM.011 Peripherals Fascimile The equipment allows transfer of scanned copies of text or images through a telephone system to another receiving fax machine. TRM.012 Peripherals IP phones It uses Voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet TRM.013 Peripherals Smart TV It allows an user to access internet and select apps TRM.014 Peripherals UPS An uninterruptible power supply, also

NIC Page 119 of 308 University Enterprise Architecture Framework (UEAF)

Sr # Technology Components Description Layer uninterruptible power source, UPS or battery/flywheel backup, is an electrical apparatus that provides emergency power to a load when the input power source, typically mains power, fails. TRM.015 Peripherals Multimedia Multimedia components like visual and sound aids are used by faculty for academic / events / meetings. TRM.016 Networks Internet Most university applications are Connectivity hosted over DC / Cloud and access through internet by external users TRM.017 Networks NICNET Government organizations access Connectivity portals and data sets over the NIC intranet TRM.018 Networks NKN Government educational institutions Connectivity are connected through NKN TRM.019 Networks SWAN State Government organizations are Connectivity connected through SWAN TRM.020 Networks LAN University campus / buildings are Connectivity connected over LAN TRM.021 Networks Intranet Universities setup their own Connectivity infrastructure and select portals over the university Intranet TRM.022 Network SDN Software Defined Networks are Infrastructure network architectures aimed at making the network as agile and flexible as the virtualized server and storage infrastructure. TRM.023 Network Access points Universities with WiFi campuses are Infrastructure required to plan and implement access points to allow students and faculties to connect to the internet / intranet. TRM.024 Network Switches Universities are required to Infrastructure implement switches to connect computers, printers and servers within a building or campus. TRM.025 Network Routers Routers are used by Universities to Infrastructure connect a LAN hub or Switch to a WAN TRM.026 Network Firewalls Universities implement firewalls to Infrastructure monitor traffic to or from network. It allows or blocks traffic based on a defined set of security rules. TRM.027 Network UTM It offers multiple security features Infrastructure (anti-virus, anti-spam, content

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Sr # Technology Components Description Layer filtering, and web filtering) in a single device or service on the network to protect users from security threats. TRM.028 Network Load Balancers Load balancing aims to optimize Infrastructure resource use, maximize throughput, minimize response time, and avoid overload of any single resource. TRM.029 Network IPS Intrusion prevention systems (IPS), Infrastructure are network security appliances that monitor network and/or system activities for malicious activity. TRM.030 Platforms Directory services Directory Services is a network service that discovers and identifies resources on a network and makes them accessible to users and applications. TRM.031 Platforms ESB The enterprise service bus connects disparate applications, databases and security resources which may be spread across geographically to a restricted set of components that are centrally located for reliability, scalability and agility for delivering a SOA. TRM.032 Platforms EDI Transfer of data from one computer system to another by standardized message formatting, without the need for human intervention. TRM.033 Platforms OS Operating systems for the servers TRM.034 Platforms DB / DW The RDBMS and unstructured databases to store and manage data TRM.035 Platforms App server In an n-tier environment, a separate computer (application server) performs the business logic, although some part may still be handled by the user's machine. Business Rules Engine are software systems that executes one or more business rules in a runtime production environment. TRM.036 Platforms Web server The computer that provides world wide web services on the Internet. It includes the hardware, operating system, web server software, TCP/IP protocols and the website content (web pages).

TRM.037 Platforms Database server Some examples of proprietary

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Sr # Technology Components Description Layer database servers are Oracle, DB2, Informix, and Microsoft SQL Server. Examples of GNU General Public Licence database servers are Ingres and MySQL. TRM.038 Development layer Version control Used to store, track, maintain system versions for the source code and associated documentation. TRM.039 Development layer Configuration Used to record the versions and management updates that have been applied to system installed software packages and the locations and network addresses of hardware devices. It also allows developers to can keep track of the source code, documentation, problems, changes requested, and changes made. TRM.040 Development layer Modelling tools Facilitates analysis and design of object oriented systems. The model- centric approach to software development brings modelling artifacts from business requirements to implementation architecture. TRM.041 Development layer Development Provide an integrated development engine environment to the developer/ team to write the source code of the application and use the visual frameworks to design the application interface. It also allows the team of developers to collaborate their work and test the application TRM.042 Development layer Testing tools Provide a collaborative environment that is intended to make test automation efficient, traceable and clear for stakeholders. TRM.043 Cloud computing Blade servers / The stacked servers (in chassis) that stack Chasis support the multiple OS, Hypervisors, Cloud Management Solution, Applications, and Databases. TRM.044 Cloud computing Hypervisors The virtualization software that stack squeezes the OSes, Servers and network infrastructure by creating multiple virtual machines, NICs, Routers etc based on load for increased scalability on demand. TRM.045 Cloud computing SAN / Tape / NAs The storage devices helps to save stack the large amounts of structured and

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Sr # Technology Components Description Layer unstructured data, voice and video for future use. SAN Tape and NAS are primarily used in DC / Cloud for different data types TRM.046 Cloud computing DCIM Provides the single console to stack present the health of infrastructure devices implemented at the data centre. TRM.047 Cloud computing Virtualization Software is used to emulate stack hardware, platform and network to create a virtual machine that acts like a physical machine TRM.048 Cloud computing SOC It is a facility where enterprise stack information systems (web sites, applications, databases, data centers and servers, networks, desktops and other endpoints) are monitored, assessed, and defended. TRM.049 Cloud computing NOC administrators supervise, monitor stack and maintain a telecommunications network. TRM.050 Cloud computing Helpdesk It allows users to log complaints and stack administrators to track and resolve compaints. TRM.051 Hosting Locations State Data Center State Departments have established DC for government organizations to host their systems. State universities may approach SDC for hosting requirements. TRM.052 Hosting Locations National Data NIC has established NDC for central Center government requirements. Central universities may approach NIC for their hosting requirements TRM.053 Hosting Locations MeitY empanelled MeitY has empanelled private cloud Cloud SP service providers. Universities may approach them for their hosting requirements TRM.054 Hosting Locations Existing University Several universities have established DC their own DC which may be leveraged or used by other universities as well.

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4.5.4 Standards

The applicable standards are presented below:

Table 26 - Network layer standards

Component Standards Internet Protocol – 32 bit IPv4 Internet Protocol – 128 bit IPv6 Wireless LAN - IEEE 802.11ac Implementation Authentication and Authorization Data Exchange SAML 2.0

Hypertext Transfer E-mail Transport HTTP/2 Extended SMTP additions by RFC 5321

Mailbox Access IMAP4, IMAP over SSL (IMAPS), POP3 Directory Access LDAP V3 / X.500 lite Domain Name services DNS

Table 27 - Presentation Layer standards

Component Standard Document type for Simple Hypertext Web ISO/IEC 15445:2000 (HTML 5) Content Document type for Complex, Strict XHTML v5 Hypertext Web Content(XML or non-XML CSS 3 Style Sheets (to define Look & Feel of Web- page) Extensible Style Sheets(to transform XSL 1.1 format and addressing parts of documents) Content for Mobile Devices – Hypertext XHTML Basic v1.1 Mark-up Language Document Type for Editable documents ISO/IEC 26300-1:2015 (ODF – Open (with formatting) Document v1.2) Document Type for Presentation ISO/IEC 26300-1:2015 (ODF – Open Document v1.2) Document Type for Spreadsheet ISO/IEC 26300-1:2015 (ODF – Open Document v1.2) Document type for Non-editable ISO 32000-1:2013 (PDF 1.7) documents Graphics–Raster Image – Exchange format JPEG2000 /JP2 Part 2 for restricted memory devices Graphics – Raster Image– Exchange JPEG Format for Normal cases (like Web, Desktop applications

Table 28 - Security layer standards

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Component Standard Secure Electronic Mail S/MIME 3.1 / 3.2 latest Hypertext Transfer Protocol over Secure Socket Layer, HTTPS or HTTP over SSL Secure Socket Layer SSL 3.0 Transport Layer Security for Server and Web Browser TLS 1.2/ 1.3 Latest Digital Signature Algorithms DSA (FIPS 186-4) 2013 XML Signature for XML Message signing XML Signature Wireless LAN security IEEE 802.11 ac

Table 29 - Integration layer standards

Component Standard Data Description Language (for exchange of data) XML 1.0 Data Schema Definition XML Schema (XSD) Data Transformation for Presentation XSL 1.1 Data Transformation for conversion from XML XSLT 2.0 / 3.0 schema format to another format Content Searching and navigation in XML document Xpath 3.0 XML vocabulary XSL 1.1 Meta data elements for contents ISO 15836: 2009/2012

Table 30 - Data interchange layer

Component Description Web Services Description Language WSDL2.0 Web service request delivery SOAP1.3 Web Services Security - Basic Security Profile Basic Security Profile V1.1 Web Services Security – SOAP message security SOAP message security V1.1.1 Web Services Security – Username Token Profile Username Token Profile V1.1.1 Web Services Security -X.509 Certificate Token Profile X.509 Certificate Token Profile V1.1.1

NIC Page 125 of 308 University Enterprise Architecture Framework (UEAF)

Application integration reference model

Integration of applications and business services help an university to achieve harmony across different processes and service delivery to the students, teachers, and staff. It helps in increasing efficiency, effectiveness and minimize efforts and time. A comprehensive and well- define integration plan will help an university to achieve a ONE UNIVERSITY concept wherein an user (student, teacher or staff) would be intercating with ONE COMMON INTEGRATED UNIVERSITY SYSTEM instead of multiple siloed information systems which are common today in the higher education sectors.

The objectives of the AIRM are as follows:  To provide guidance to universities for creating or evaluating architectures  To identify different building blocks (architectural layers, services, components) for integrating elements of university solution blocks  To communicate the key architectural decisions relevant for creating or evaluating integration layer fir university ecosystem  To provide guidance for seamless exchange of Information between universities and its stakeholders

4.6.1 Principle

Table 31 - Application Integration architecture principles

Principle name25 Statement Loose Coupling Statement Design of Application Integration is based on loose-coupling.

Rationale Systems which are loosely coupled allows flexibility and modularity. Each system exists independent of other systems and continues to function as per its design principle.

Implications This helps in enabling changes within an enterprise without causing large scale disruption.

Hybrid Statement Orchestration Composition of services, capabilities, and processes involved in the Integration solution needs to be federated in appropriate logical groups such as business units, departments etc. while adhering to overall Integration guidelines.

Rationale These levels of federation helps in enabling a hybrid integration pattern which may be adopted at central / state level as per applicability.

25 Source: IndEA [Part I] Principles

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Principle name25 Statement

Implications Common integration guidelines but logical segregation allows in defining and managing the integration

Security in Statement Integration All application interfaces and transmissions of data are secure by design.

Rationale Integration would enable seamless exchange of information.

Implications Information exchange must be secured during a transaction between two different systems.

API Gateway-based Statement integration API-based integration is adopted in university ecosystem

Rationale Standardization and metadata will help enabling seamless exchange of information between universities and MHRD. Similarly State Governments may adopt similar education service bus to faciliate exchange of information.

Implications This will help in promotion of data standards and enable exchange of information between universities and stakeholders.

4.6.2 Application integration conceptual model

Universities adopting UEAF compliant architectures (and thereby NIC University ERP solution) should be able to seamlessly exchange information with MHRD as well as accreditation bodies like NBA and NAAC. Eventually, it is aimed to cover multiple other reporting entities and State Governments may adopt and tailor the solution to cover their own information requirements.

There are four different types of universities which are being considered over here:  Universities who have adopted UEAF o Universities who would be using NIC University solution o Universities who would be using UEAF compliant solution (in-house or third party)  Universities who have tailored UEAF o Universities who are using a customized NIC university solution o Universities who would be using UEAF compliant solution (in-house or third party)

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Figure 33 - Application integration conceptual model options

The conceptual model presents that for all the above cases, the seamless exchange of information between universities and MHRD would be possible as long as the mandatory elements required for the sharing of data have been defined and followed. Similary state departments would be having their own information requirements for which the State Departments are requried to adopt and tailor the UEAF model to fit in their own requirements while ensuring the mandatory components required by MHRD are retained.

4.6.2.1 Application integration conceptual model with external stakeholders

Application integration with MHRD

Universities adopting UEAF compliant architectures (and thereby NIC University ERP solution) should be able to seamlessly exchange information with MHRD as well as accreditation bodies like NBA and NAAC. Eventually, it is aimed to cover multiple other reporting entities and State Governments may adopt and tailor the solution to cover their own information requirements. Data requirements for the MHRD initiatives have been well-defined and are being circulated and collected from Universities and institutions.

NIC Page 128 of 308 University Enterprise Architecture Framework (UEAF)

Figure 34 - Application integration conceptual diagram (MHRD)

Counselling bodies

Universities collaborate to establish counselling bodies who are responsible for conducting the counselling and admission process on behalf of one or more universities / institutions. The data exchange between the corresponding systems are as follows:

Figure 35 - Application integration conceptual model with Counselling bodies

Application integration conceptual model between two universities

Two universities would interact with each other based on entities and associated activities. AIRM intends to identify the common areas of interaction and the associated DRM presents the common identifiers for enabling seamless exchange of information.

Figure 36 - Application integration conceptual model between two universities

Application integration conceptual model between university and instituion

An university and institution would interact with each other based on students entity and associated functions like affiliations, admissions and examinations. AIRM intends to identify the common areas of interaction and the associated DRM presents the common identifiers for enabling seamless exchange of information.

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Figure 37 - Application integration conceptual model between university and instituion

4.6.2.2 Application integration conceptual model within university departments

Finance domain

Table 32 - Interfacing areas between Finance and other university domains

Capability Interfacing points with Finance Department Affiliation Inspection fees, Annual affiliation fee

Admission Faculty charges, Venue and facility costs, registration and admission related fees Academics Fees, Fines, Waivers, Fellowships, Scholarships, Stipends, Honorarium, Grants, Funds, Donations, Endowments Research Lab fees, Lab asset maintenance/procurement, services costs, venue, infrastructure, facility costs, Grants, Funds, Donations, Endowments Examinations QP prints, delivery charges, venue, faculty costs

Placement Facilities and venue costs

HR Payroll, PPF, Pension, Faculty development costs, Quality improvement programs Assets Procurement, auctions, Support and maintenance

Administration Canteen fees and procurement, Establishment maintenance and taxes, certificates and awards, Guest house, hostel and quarters fees and maintenance costs, legal fees, security bills, transport bills, utility bills, library fees, lab fees, Services Service and Project costs

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Figure 38 - Application integration conceptual model for Finance domain

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Academics and Research

Table 33 - Application integration conceptual model for Academics Domain

Capability Interfacing points with Academics Department

Affiliation Course name, student details, faculty details, placement,

Admission Student registration, seat matrix, Seat count and quota, course duration, level, program, discipline Finance Fee category and fees, grants, donations, funds, scholarships, fellowships, stipends, procurement / auction requests, expenditure and revenue statements Examinations Student details, eligibility, questions / question paper banks, mode, credit, total marks and pass marks Placement Student final placement, industry trainings, salary organizations, alumni details HR Faculty details

Assets Discipline and Faculty, inventory, equipment, Lab / Library / Class room booking Procurement / auction requests Administration Certificates, events, library

Services Projects

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Figure 39 - Application integration conceptual model for Academics Domain

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4.6.3 Integration classification and levels

Integration levels are of three types as follows:  Application Level Integration: Application Level Integration offers the basic features and capabilities required to integrate and connect departmental applications reliably and securely. Application integration is the process of exchanging data between two applications.  Data Level Integration: It is about taking data from many disparate sources (such as files, various databases, Applications etc.,) and combining that data to provide a unified view of the data for business intelligence (BI). Data integration is important when any Govt. department decides to implement a new application and migrate its data from the legacy systems into the new application.  Process Level Integration: High level business or system process that pulls together a number of basic service level interactions into a coordinated sequence of events (a technical workflow). The technologies that deliver process-level integration include business process management for handling automated (and sometimes manual) processes, workflow management for manual processes, groupware or collaboration platforms.

There are two types of integration levels:  Point to Point Integration: This type of Integration is suggested where only few applications, up to 3/4 applications need to be integrated.  Middleware based Integration: A middleware solution is a layer between two systems/Applications that makes it easy for the two to communicate. It can be considered the glue that holds together applications, making seamless connectivity possible without requiring the two applications to communicate directly. In a highly distributed and complex environment like Government, the role of a middleware technology is critical and important. These types of Integration are suggested when there are many internal and external applications need to be integrated. ESB is a Middleware technology that can quickly, easily, and securely connect the Enterprise.

4.6.4 Integration options in university eco-system

The data exchange mechanism is currently undertaken through a standard file format (pdf / excel) which is duly filled by the university officials and submitted to the respective IT stewards (NIC / others) for creating business views and reports. Going forward, the same may be established through middleware based integration and realized with the help of ESB or API manager. This will reduce the data quality issues and promote interoperability between MHRD and the associated university systems.

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Figure 40 - Application integration conceptual diagram (MHRD and external stakeholders)

NIC Page 135 of 308 University Enterprise Architecture Framework (UEAF)

The indicative list of integration requirements covered are as follows:

Table 34 - Application integration information requirements

Sr Stakeholder Integration level Integration type Method Data shared # Component 1 AISHE Data level Point to Point File transfer University related survey data covering various aspects of university 2 NIRF Data level Point to Point File transfer University performance data based on pre- defined metrices and KPIs 3 NAD Application level Point to Point Web services Student degrees and certificates 4 Gurujan Data level Point to Point File transfer Teachers profile 5 Student Data level Point to Point File transfer Student profile 6 NBA Data level Point to Point File transfer Accredition related information 7 NAAC Data level Point to Point File transfer Accredition related information 8 Email gateway Application level Point to Point Web services Email address, subject, message, attachments 9 SMS gateway Application level Point to Point Web services Mobile number, message, 10 Payment gateway Application level Point to Point Web services Payment mode, amount,bank details, status, transaction id 11 Counselling system Data level Point to Point File transfer Exhange of selected student data to university integrations systems

Application Point to Point File transfer / Web Seat matrix, institution profile setup integration services

12 UIDAI Application Middleware based Web services Aadhaar number, status integration 13 Banks Data level Point to point / Emails Reconciliation reports integrations Middleware Web services Transaction reports File transfer 14 Industry Process level NA Email Student informaton for placements

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4.6.5 University API and Web services stack

The following table presents a high level API stack mapped to the individual applications. It is intended to establish a core set of APIs which would be beneficial for enabling seamless data exchange between universities and external stakeholders. Universities are expected to review the catalog and further refine the API deifnitions based on the standards defined in conjunction with the external stakeholders like MHRD, NBA, NAAC, State Departments.

This section may be read in conjunction with Table 34 - Application integration information requirements.

Table 35 - Application - API catalog

Sr # Application component API / Web service description (Consumers) ARM.001 Affiliations  List of institutions and affiliation status (Government including NIRF, NBA, NAAC)  Instituion profile (Government including NIRF and AISHE)  Payment gateway (Institutions) ARM.002 Admissions  Seat matrix (Institutions and e-Counselling systems)  Applicant authentication (Aadhaar)  Student profile (e-Counselling system – University)  Admission related data (Government including NIRF, NBA, NAAC)  Payment gateway (Applicant) ARM.003 Academics  Couse profile (Government and Instituion – University)  Schedules (University) ARM.004 Exams  Exam schedule details (Institutions)  Exam results (Government) ARM.005 Research  Research papers (Government)  Research grants and schemes (Government – University)  Research paper publications, patents, IPRs (Government)  Researcher profile (Government) ARM.006 Placements  Sudent profile (Industry)

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Sr # Application component API / Web service description (Consumers)  Placement details (Government) ARM.007 Finance  Grant and fund management data (Government)  Fund utilization (Government)  Payroll details (Staff) ARM.008 HRMS  Faculty profile (Government including Gurujan portal)  User self services (Student, Faculty, Staff) ARM.009 Project management  Project status ARM.010 e-Office  Document / file services ARM.011 e-Procurement  Tender / RFP informations ARM.012 RTI  RTI details – received / responded / pending (Government) ARM.013 Grievance management  Grievance details ARM.014 Library management system  Library resources profiles (Instiutions and Other Universities)  Library resource booking (Instiutions and Other Universities ARM.015 Course management  Course master (Other Departments) ARM.016 Timetable  Timetable (Other Departments) ARM.017 Schedules  Schedules (Other Departments) ARM.018 Learning management system  Subject attributes (Academics) ARM.019 Canteen management system  Payment gateways ARM.020 Surveys  Survey results (Government) ARM.021 Feedback  Feedback results (Other Departments / University) ARM.022 Guest house management  Room availability services (Institutions / Citizens)  Payment gateways ARM.023 Hostel management  Room availability  Payment gateways ARM.024 Staff quarter management  Room availability  Payment gateways ARM.025 Court case management  Court case details ARM.026 Transport management  Transport schedules  Transport requirements ARM.027 Security management  Security schedules

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Sr # Application component API / Web service description (Consumers) ARM.028 Meeting room management  Room booking services ARM.029 Lab room management  Lab booking services  Asset requisition  Asset inventory ARM.030 Attendance  Authentication services (Aadhaar) ARM.031 Audits  Audit results ARM.032 Inspections  Inspection results ARM.033 Recruitment  Resource requisitions  Resource recruitment details ARM.034 Performance reviews  Performance details ARM.035 Asset Management  Asset inventory ARM.036 Store Management  Store inventory

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Security reference model

With enormous amounts of varied confidential levels of information being produced, consumed and shared every day, the security of these information is being taken up at various levels. While designing enterprise grade systems, “Secure by Design” is being considered to ensure security is driven into the system across all layers including but not limited to business, data, application, end point, perimeter.

IndEA defines Security Reference Model or SRM as follows26:

Security Reference Model (SRM) is a framework for developing a comprehensive and rigorous method of describing the current and future structure of the information security systems so that they align with the business strategies of the enterprise.

SRM specifies all the entities, policies and procedures, and their relationships. Integrity, privacy, confidentiality, and availability of information / IT systems are the key concerns addressed by SRM.

SRM adopts a layered approach for identifying and meeting the information security needs of the enterprise. The model identifies the security controls to be applied at 6 layers, namely, the Business Layer, Data Layer, Application Layer, Perimeter Layer, Network Layer and the End Point Layer. SRM also touches upon the manner of designing Security Policies and Standard Operating Procedures.

Universities covers several key daya entities which are required to be protected and secured. For example, examination questions, student profiles, research work are to be considered as critical and important data which should be protected. This chapter is intended to present the indicative list of security policies, and security components which are applicable for universities.

4.7.1 Principles

Table 36 - Security architecture principles

Principle name27 Statement Data Integrity Statement Data is correct, consistent and un-tampered.

Rationale Data should be reliable for the information consumers to take action.

Implications

26 Source: IndEA [Part I] - Definitions 27 Source: IndEA [Part I] - Principles

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Principle name27 Statement Without data integrity, data is of no use considering that the data cannot be trusted. Data Privacy and Statement Confidentiality Data is shared on a Need-To-Know basis and is collected/accessed/ modified only by authorized personnel.

Rationale Due policies are to be established to ensure data is not misued.

Implications Unauthorized use or access of data should not be allowed and controls should be in place.

Availability Statement The information systems along with the applications and services are available 24 x 7.

Rationale Specific policies should be evaluated and established aligned to universities to ensure information is available with stakeholders.

Implications This will enable greater acceptability and delivery improved satisfaction amongst students, teachers, staff and other stakeholders.

4.7.2 Security conceptual model

IndEA security reference model28 describes the security architecture development process in terms of the following layers:

Table 37 - Security layers

Layer Description Business This comprises of asset discovery, identification, analysis and management of the risk, security policy and controls Perimeter It includes the controls that are to be implemented on the infrastructure that is used to deploy the application or service along with its data. Network It captures the security aspects from channel and network perspective End point The security of devices accessing services or applications such as laptops, desktops, tablets, biometric devices, mobiles are considered Application It contains the security controls related to the application deployment and its technology stack. The controls at this layer thus include the code

28 Source: IndEA [Part I] – Security reference model

NIC Page 141 of 308 University Enterprise Architecture Framework (UEAF)

Layer Description security, precaution at the application layer, doing vulnerability assessment on time to time basis. Appropriate session management, best coding practice, use of secured channel for data transfer are some of the important controls that are to be implemented at this layer. Appropriate authentication mechanism based on the sensitivity of the application and authorizations are major features related to access control for application layer. Data The storage, integrity, availability and access control are the important features related to the data layer. Security and privacy are the important aspects of enterprise security. Security becomes important due to privacy.

The business layer allows an organization to identify the assets, define the policies and establish controls on the policies. The perimeter, network, end point, application and data layers are responsible for adhering to the security policies and managing security of the associated components considered under their layers. The same is depicted below diagrammatically.

4.7.3 Security risk assesment

Risk is charecterized on the basis of the following parameters:  Risk factor  Risk event  Risk reaction  Risk effect

Threats are classified in terms of high, medium and low. General threats to ICT systems include:  Hardware and Software failure - such as power loss or data corruption.

NIC Page 142 of 308 University Enterprise Architecture Framework (UEAF)

 Malware - malicious software designed to disrupt computer operation.  Viruses - computer code that can copy itself and spread from one computer to another, often disrupting computer operations.  Spam, Scams and Phishing - unsolicited email that seeks to fool people into revealing personal details or buying fraudulent goods.  Human error - incorrect data processing, careless data disposal, or accidental opening of infected email attachments.

IndEA recommend the organization should undertake risk and threat assesments to:  Identify source of risk  Risk impact nalaysis  Cost analysis  Startegies to overcome the risk

4.7.4 Security standards

The applicable security standards include:  NIST 800-30 – It is a guide that defines for risk management for IT systems. The standard also provides the guidance in identification of threat and vulnerability identification.  ISO 27001 – Risk management was introduced in ISO 27001. The standard provides controls related to risk assessment and management.  ISO 31000:2009 – It provides principles and generic guidelines on risk management.

4.7.5 Security policies

IndEA recommends a security policy should have:  Password policy  Email policy  Acceptable user policy  Access Control Policy  Wifi Policy  Third party connection policy  Mobile device usage policy  Confidential data policy  Data Classification  Back up policy  Retention policy  Physical security policy  Virtual private network (VPN) Policy  Network security policy  Encryption policy  Outsourcing policy  Antivirus policy  Information classification policy

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The fllowing table presents a broad spectrum of policies which are to be considered and developed by universities across different layers. The subsequent section will present the security components which would be guided by these principles.

Table 38 - Security layers and policy mapping for an university

Sr # Policies Layers Business Data Application Endpoint Network Perimeter Cloud / DC / DR 1. Password policy Yes Yes Yes Yes Yes Yes Yes 2. Email policy Yes Yes 3. Acceptable user policy Yes Yes Yes Yes 4. Access Control Policy Yes Yes Yes Yes Yes Yes Yes 5. Wifi Policy Yes Yes Yes 6. Third party connection policy Yes Yes Yes Yes 7. Mobile device usage policy Yes Yes Yes Yes 8. Confidential data policy Yes Yes Yes Yes 9. Data Classification Yes Yes Yes 10. Back up policy Yes Yes Yes 11. Retention policy Yes Yes Yes 12. Physical security policy Yes Yes Yes 13. Virtual private network (VPN) Yes Yes Yes Policy 14. Network security policy Yes Yes Yes Yes 15. Encryption policy Yes Yes Yes Yes 16. Outsourcing policy Yes Yes Yes Yes 17. Antivirus policy 18. Information classification policy Yes Yes

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4.7.6 Security controls

A sample security control definition template is provided below as reference purposes

Table 39 - Smaple security control definition template

User Access Management Objective: To ensure only the authorised user is accessing the information Management of Privileged access rights provided to university faculties and Privileged Access Rights staff should be allocated, restricted and controlled. Review of User Access Asset owners should review the access rights on the regular Rights interval. This will include identification of active employees and removal of entries for employees who have left or retred Removal or Access rights of the employees or contractual personals or modification of access external party should be removed or modified after their rights termination of contract or modification of their role in the organization.

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Performance reference model

The Performance Reference Model (PRM) presents an approach to measure the performance of an univesity across multiple complimentary dimensions covering vision, users, process and technology. PRM enables an enterprise like university to define performance charecteristics across the complete university value chain, measure the performance in terms of qualitative and quantitative parameters and analyze the performance to enable growth and improvement in the enterprise.

IndEA defines PRM as follows:

Performance Reference Model (PRM) provides a uniform and consistent mechanism to measure the efficiency and effectiveness of the different sectors or domains in achieving the overall goals of the Government in a cost-effective manner. The principal instrument of the PRM is a set of KPIs designed rationally to measure the outputs and outcomes of the various programs, schemes, projects and activities. A prioritized and phased approach for implementation of PRM is recommended so as to avoid the situation of creating plethora of KPIs, which hide the actual performance and outcomes.29

The PRM consists of three stages as follows:  Define: The university identifies key performance indicators across the domains and services aligned to the university vision and goals which are to be actively measured and improved.  Measure:It recommends establishing a system to set a target against each KPI and measuring it against the actuals  Analyse:The variations between the target and actual KPIs are analysed to identify improvement or correction areas for universities.

Under UEAF, an indicative list of KPIs have been identified and a measurement system has been proposed to measure the KPIs for the respective universities. The university is required to adopt or tailor the performance management system in their respective organizations, define the target KPIs and measure the actuals. The variations may be analysed to identify the corrections and improvement opportunities.

This chapter covers the principles, objectives, indicative KPIs and measurement system. Universities may adpt the model as-is or tailor the model including the parameters to adapt to their own requirements.

29 Source: [Part I] IndEA Framework – Performance Reference Model Definiton

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4.8.1 Principles

The PRM principles have been adopted from IndEA framework. The principles are as follows:

Table 40 - Performance principles

Principle name30 Statement SDG Linkage31 Statement: Performance Measurement Systems derive from and are linked to Sustainable Development Goals prioritized by the Government (SDG 4: Quality Education)

Rationale: A quality education is the foundation of sustainable development, and therefore of the Sustainable Development Goals. As a policy intervention, education is a force multiplier which enables self-reliance, boosts economic growth by enhancing skills, and improves people’s lives by opening up opportunities for better livelihoods.

Implications: Education sector will have targets which are to be focussed and measured continuously by the Government, associated departments and the university as well. Outcome All university performance measurement systems may be linked to Orientation NIRF

Rationale: NIRF rankings cover the key aspects linked to higher secondary education and universities are encouraged to particpate and submit their data. This exercise is undertaken annualy for all higher education institutes in India.

Implications: University and Institution’s performance management systems may be aligned to the NIRF systems to enable the senior leadership to identify gaps and improve performance. Identifying Performance Measurement Categories must cover the entire value Performance chain such that the KPIs at each step of the service can be monitored Categories and optimized. through Value- Chain Rationale: Performance should be measured across each business domain and associated services.

Implications: This would allow the senior leadership and management to measure

30 Source: IndEA [Part I] Principles 31 Source: Website: http://in.one.un.org/page/sustainable-development-goals/sdg-4/, last accessed on 30 November 2017

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Principle name30 Statement performance across the entire universe of services offered by the universities. Measure It must measure Quantitative & Qualitative Parameters to perform a Quantitative & better analysis of the actual output & outcome. Qualitative Parameters Rationale: Both qualitative and quantitative parameters allow us to capture the performance of an university.

Implications: Both the paramter type enables an university to analyse the performance and measure different viewpoints within the organization.

4.8.2 Objectives

The objectives of PRM are:  Developing the architecture for measuring the university performance along multiple dimensionsu  Establishing a outcome-oriented performance management system for the university  Aligning the university transformation efforts to the vision and goals.  Establishing a mechanism to measure and improve the services offered by the university

4.8.3 Performance definition

The definition phase for peformance includes the definition of qualititaive and quantitative key performance ndicators (KPIs) for the university domain, The KPIs have been divided into two components:  University performance  Enterprise architecture performance

The indicative list of KPIs are presented below in subsequent sections of this chpater.

4.8.3.1 University performance

The university performance indicators are linked to the business domains and have been adopted from the established metrices by NIRF, NAAC and NBA. The universities are required to submit their metrices and associated datasets to NAAC, NBA organizations and hence the indicators have been reused in this document. The universities may choose to tailor the indicators and add specific university focussed indicators.

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Table 41 - Performance: University KPIs

ID Areas KPI Reference

K.001 Affiliations Total number of affiliated institutes K.002 % increase in the number of applications received K.003 Total time taken to setup an institute profile K.004 % increase in the number of institutes affiliated YoY K.005 Admissions % increase in the number of seats K.006 % increase in the number of seats course-wise K.007 % increase in the number of students appearing for counselling K.008 Time taken to complete the counselling sessions K.009 Total cost of conducting counselling sessions

K.010 Demand Ratio (number of eligible applications NAAC

received / number of seats available)

K.011 Average percentage of seats filled against seats NAAC

reserved for various categories as per applicable

reservation policy during the last five years

K.012 Student Strength including Doctoral Students NIRF

K.013 admission count in the undergraduate programs NBA at the Institute level K.014 admission count in the undergraduate programs NBA (program-wise) K.015 % admission in the undergraduate programs NBA under consideration K.016 Ratio of boy to girl registration K.017 Quota wise registration count K.018 % increase in number of backward caste student registration K.019 Percent Students from other states/countries NIRF, NAAC K.020 Percentage of Women students NIRF K.021 Percentage of differently abled students NAAC (Divyangjan) on rolls K.022 Total number of Economically and Socially NIRF Challenged Students K.023 Number of PG and Ph.D Students admitted from NIRF top institutions in the previous year K.024 Average percentage of students benefited by NAAC guidance for competitive examinations and career counselling offered by the institution during the last five years K.025 Academics Total number of courses K.026 Total number of courses conducted K.027 Total number of students enrolled in academic

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ID Areas KPI Reference

courses K.028 Average contact hours recorded for each class K.029 Total contact hours recorded for all classes K.030 Curricula developed /adopted have relevance to NAAC the local/ national / regional/global developmental needs with learning objectives including Programme outcomes, Programme specific outcomes and course outcomes of all the Programme offered by the University K.031 Programmes were revised out of total number of NAAC Programmes offered during the last five years K.032 New courses were introduced within the last five NAAC

years

K.033 Percentage of Programmes in which Choice NAAC

Based Credit System (CBCS) / elective course

system has been implemented (current year

data)

K.034 Number of value-added courses imparting NAAC

transferable and life skills offered during the last five years K.035 Number of students enrolled in value-added NAAC courses imparting transferable and life skills offered year wise during the last five years K.036 Percentage of students undertaking field NAAC projects / internships (current year data) K.037 Number of special Programmes conducted for NAAC advanced learners and slow learners K.038 Percentage of teachers using ICT for effective NAAC teaching with Learning Management Systems (LMS), E-learning resources etc. (current year data) K.039 Ratio of students to mentor for academic and NAAC stress related issues (current year data) K.040 Percentage of departments with UGC-SAP, NAAC CAS, DST-FIST, DBT, ICSSR and other similar recognitions by government agency (current year data) K.041 Total number of students who have dropped from academic courses K.042 Total number of faculty to student ratio NIRF, NBA, NAAC K.043 Total number of full time regular faculty in the NIRF university K.044 Percentage of Faculty with Ph.D. (or equivalent NIRF, NBA qualification)

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ID Areas KPI Reference

K.045 Number of Professor or one Associate Professor NBA available in the respective Program/ Department K.046 Total number of batches which have passed out NBA in the programs under consideration K.047 Research Number of publications reported in Web of NIRF, NAAC Science K.048 Number of publications reported in Scopus NIRF, NAAC K.049 Number of publications reported in PUBMED NIRF, NAAC K.050 Number of publications reported in Indian NIRF, NAAC Citation Index K.051 Number of patents filed over previous 3 years NIRF, NAAC

K.052 Number of patents granted over the previous 3 NIRF, NAAC years

K.053 No. of patents published NIRF, NAAC

K.054 Total earnings from patents etc. over the last 3 NIRF

years.

K.055 Average number of Ph.D students graduated NIRF

over the previous 3 years.

K.056 Number of Ph.D’s awarded per teacher during NAAC

the last five years

K.057 Number of research papers per teacher in the NAAC Journals notified on UGC website during the last five years K.058 Number of books and chapters in edited volumes NAAC / books published, and papers in national/international conference-proceedings per teacher during the last five years K.059 Number of JRFs, SRFs, Post Doctoral Fellows, NAAC Research Associates and other research fellows in the university enrolled during the last five years K.060 Grants for research projects sponsored by the NAAC non-government sources such as industry, corporate houses, international bodies, endowments, Chairs in the institution during the last five years (INR in Lakhs) K.061 Grants for research projects sponsored by the NAAC government sources during the last five years (INR in Lakhs) K.062 Number of research projects per teacher funded NAAC by government and non-government agencies during the last five years K.063 Institution has created an eco system for NAAC innovations including Incubation centre and other initiatives for creation and transfer of knowledge

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ID Areas KPI Reference

K.064 Examinations Percentage of Students (as a fraction of the NIRF approved intake), averaged over the previous 3 years, passing the respective university examinations in stipulated time for the program in which enrolled. K.065 Average number of days from the date of last NAAC semester-end/ year- end examination till the declaration of results during the last five years K.066 Average percentage of student NAAC complaints/grievances about evaluation against total number appeared in the examinations during the last five years K.067 Average percentage of applications for NAAC revaluation leading to change in marks K.068 Positive impact of reforms on the examination NAAC procedures and processes including IT integration and continuous internal assessment on the examination management system K.069 Status of automation of Examination division NAAC along with approved Examination Manual A. 100% automation of entire division & implementation of Examination Management System (EMS) B. Only student registration, Hall ticket issue & Result Processing C. Only student registration and result processing D. Only result processing E. Only manual methodology K.070 Average pass percentage of students (Current NAAC year data) K.071 Total cost of conducting examinations at university level K.072 Total examination fees collected against total exam expenditures K.073 Total count of staff associated with examination process K.074 Total count of misconduct cases reported K.075 Placements Percentage of graduating students (both at the NIRF, NBA UG and PG levels) placed through campus placement, averaged over previous 3 years K.076 Total number of companies who have recruited NIRF from campus K.077 Percentage of graduating students (both at the NIRF UG and PG levels) who have been selected for higher studies, averaged over the previous three years

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ID Areas KPI Reference

K.078 Number of sustained spin-off companies set up NIRF over the previous 5 years period K.079 Maximum, Median, Minimum salary of graduates NIRF placed from an institution K.080 Number of graduating students who were NIRF admitted into a top university for higher studies in the previous year. K.081 Average percentage of placement of outgoing NAAC students during the last five years K.082 Percentage of student progression to higher NAAC education (previous graduating batch) (current year data) • UG to PG: • PG to MPhil: • PG to PhD: • MPhil to PhD: • PhD to Post-doctoral: K.083 Average percentage of students qualifying in NAAC state/ national/ international level examinations during the last five years (eg: NET/SLET/GATE/GMAT/CAT/ GRE/TOEFL/ Civil Services/State government examinations) K.084 Human Faculty-student ratio with emphasis on NIRF Resources permanent faculty K.085 Total count for Faculty with PhD (or equivalent) NIRF K.086 Total experience of Faculty with PhD (or NIRF equivalent) K.087 Average percentage of full time teachers with NAAC Ph.D. during the last five years K.088 Teaching experience of full time teachers in NAAC number of years (current year data) K.089 Percentage of full time teachers who received NAAC awards, recognition, fellowships at State, National, International level from Government, recognised bodies during the last five years K.090 Average percentage of full time teachers from NAAC other States against sanctioned posts during the last five years K.091 Percentage of Women Faculty NIRF K.092 Number of women members in senior NIRF administrative positions, such as Heads of Departments, Deans or Institute Heads K.093 % of HODs who possess Ph.D degrees for the NBA programs K.094 % of available Ph.Ds in the department to total NBA faculty count

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ID Areas KPI Reference

K.095 Average percentage of full time teachers against NAAC sanctioned posts during the last five years K.096 Number of teachers awarded international NAAC fellowship for advanced studies/ research during the last five years K.097 Administration Total number of feedback received from 1) NAAC Students, 2) Teachers, 3) Employers, 4) Alumni 5) Parents K.098 Total number of feedback received anc action NAAC taken from 1) Students, 2) Teachers, 3) Employers, 4) Alumni 5) Parents K.099 Tota number of facilities for 1. Central NAAC Instrumentation Centre 2. Animal House/Green House / Museum 3. Central Fabrication facility 4. Media laboratory/Business Lab/Studios 5. Research/Statistical Databases K.100 Number of workshops/seminars conducted on NAAC Intellectual Property Rights (IPR) and Industry- Academia Innovative practices during the last five years K.101 Number of awards for innovation won by NAAC institution/teachers/research scholars/students during the last five years K.102 Number of start-ups incubated on campus during NAAC the last five years K.103 Number of observations / reports on NAAC malpractices and plagiarism in Research K.104 Number of incentives provided to teachers who NAAC receive state, national and international recognition/awards K.105 Number of Extension activities in the NAAC neighbourhood community in terms of impact and sensitising students to social issues and holistic development during the last five years K.106 Number of awards and recognition received for NAAC extension activities from Government /recognised bodies during the last five years K.107 Number of extension and outreach Programmes NAAC conducted in collaboration with industry, community and Non- Government Organisations through NSS/NCC/Red cross/YRC etc., during the last five years K.108 Average percentage of students participating in NAAC extension activities with Government Organisations, Non-Government Organisations and

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ID Areas KPI Reference

Programmes such as Swachh Bharat, Aids Awareness, Gender Issue, etc. during the last five years

K.109 Number of Collaborative activities for research, NAAC faculty exchange, student exchange per year K.110 Number of linkages with institutions/industries for NAAC internship, on-thejob training, project work, sharing of research facilities etc. during the last five years K.111 Number of functional MoUs with institutions of NAAC national, international importance, other universities, industries, corporate houses etc. during the last five years (only functional MoUs with ongoing activities to be considered) K.112 Library is automated using Integrated Library NAAC Management System (ILMS) K.113 Count of Collection of rare books, manuscripts, NAAC special reports or any other knowledge resource for library enrichment K.114 Availability of these in the university: NAAC 1. e – journals 2. e-ShodhSindhu 3. Shodhganga membership 4. e-books 5. Databases K.115 Availability of remote access to e-resources of NAAC the library K.116 Percentage per day usage of library by teachers NAAC and students (current year data) K.117 Number of E-content is developed by teachers : NAAC 1. For e-PG-Pathshala 2. For CEC (Under Graduate) 3. For SWAYAM 4. For other MOOCs platform 5. For NPTEL/NMEICT/any other Government initiative 6. For institutional LMS K.118 Average annual expenditure for purchase of NAAC books and journals during the last five years (INR in Lakhs) K.119 Average percentage of students benefited by NAAC scholarships and freeships provided by the Government during the last five years K.120 Average percentage of students benefited by NAAC scholarships, freeships, etc. provided by the institution besides government schemes during the last five years

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ID Areas KPI Reference

K.121 Number of capability enhancement and NAAC development schemes 1 . Guidance for competitive examinations 2. Career Counselling, 3. Soft skill development, 4. Remedial coaching, 5. Language lab, 6. Bridge courses 7. Yoga and Meditation 8. Personal Counselling K.122 Count of intercations of international students NAAC cell to cater to the requirements of foreign students K.123 timely redressal of student grievances including NAAC sexual harassment and ragging cases K.124 Number of awards/medals for outstanding NAAC performance in sports/cultural activities at national/international level (award for a team event should be counted as one) during the last five years K.125 representation of students on academic & NAAC administrative bodies/committees of the institution K.126 Average number of sports and cultural activities / NAAC competitions organised at the institution level per year K.127 Alumni contribution during the last five years NAAC (Amount in Rupees) A. ≥ 100 Lakhs B. 50Lakhs - 100 Lakhs C. 20 Lakhs - 50 Lakhs D. 5 Lakhs - 20 Lakhs E. <5 Lakhs K.128 Number of Alumni Association /Chapters NAAC meetings held during the last five years K.129 Audits Count of deficiency reports received from AICTE NBA / UGC / NBA / NAAC for the current academic session K.130 Approval of AICTE for the programs under NBA consideration has been obtained for all the years including current year K.131 Availability of program assessment and quality NBA improvement committee K.132 Attainment of Programme outcomes, NAAC Programme specific outcomes and course outcomes are evaluated by the institution K.135 Finance Total Average Annual Expenditure/student for NIRF the previous three years

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ID Areas KPI Reference

K.136 Average Annual Capital Expenditure per student NIRF on Academic Activities and Resources K.137 Operational (or Recurring) Expenditure per NIRF student on Faculty and Staff Salaries, Maintenance of Academic Infrastructure or consumables etc. on a per student basis K.138 Annual research funding earnings at institute NIRF level for the previous 3 years K.139 Average annual consultancy amount at institute NIRF level, for the previous 3 years K.140 Average annual earnings from Full Time NIRF Executive Development Programs of a Minimum duration of one year over previous 3 years K.141 Availability of separately earmarked funds for NBA department for maintenance / upgradation of Laboratory/computational facilities(recurring and non-recurring funds) K.142 The institution provides seed money to its NAAC teachers for research (average per year) (INR in Lakhs) K.145 Services and Revenue generated from consultancy during the NAAC projects last five years (INR in Lakhs) K.146 Number of consultancy projects undertaken K.147 Revenue generated from corporate training by NAAC the institution during the last five years (INR in Lakhs) K.149 Asset Adequate facilities for teaching - learning. viz., NAAC management classrooms, laboratories, computing equipment, etc K.150 Adequate facilities for sports, games (indoor, NAAC outdoor, gymnasium, yoga centre etc.,) and cultural activities K.151 Percentage of classrooms and seminar halls with NAAC ICT - enabled facilities such as smart class, LMS, etc. (current year data) K.152 Average percentage of budget allocation, NAAC excluding salary for infrastructure augmentation during the last five years (INR in Lakhs) K.153 Average expenditure incurred on maintenance of NAAC physical facilities and academic support facilities excluding salary component, as a percentage during the last five years (INR in lakhs) K.154 Procurement Number of procurements taken place and auctions K.155 Total number of auctions K.156 Total count of observations or reports against

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ID Areas KPI Reference

procurements K.157 Total expenditure on procurements K.158 ICT Institution frequently updates its IT facilities NAAC including Wi-Fi K.159 Student - Computer ratio (current year data) NAAC K.160 Available bandwidth of internet connection in the NAAC Institution (Leased line) A. ≥1 GBPS B. 500 MBPS - 1 GBPS C. 250 MBPS - 500 MBPS D. 50 MBPS - 250 MBPS E. <50 MBPS K.161 Facilities for e-content development such as NAAC Media centre, Recording facility, Lecture Capturing System(LCS)

4.8.3.2 Enterprise architecture performance

The enterprise architecture performance indicators have been adopted from IndEA framework. The universities may choose to tailor the indicators and add specific university focussed indicators.

Table 42 - Performance : Enteprrise Architecture Program

ID# Areas KPI Reference EA outcomes, including cost savings and cost avoidance due to process efficiency, technology, standardization, retirement, and KEA.001 consolidation IndEA The extent to which the organization decreases the number of technology products that duplicate existing capabilities and the extent to which it decreases the number of obsolete systems in its IT KEA.002 inventory using EA; IndEA Percentage of cost reduction associated KEA.003 with adopting enterprise-wide standards IndEA Percentage of reuse of architectural KEA.004 components (especially services); IndEA KEA.005 Percentage of reuse of common designs IndEA Percentage of projects architecturally KEA.006 aligned IndEA Percentage of successful projects by the EA KEA.007 team IndEA Number of projects that leverage EA KEA.008 repository for future-state designs IndEA KEA.009 IT Metrics Cost savings through reuse of software IndEA

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ID# Areas KPI Reference components and standardized purchase agreements IT total cost of ownership (TCO); that is, the overall TCO for technology owned, KEA.010 operated, or supported by the organization IndEA Number of projects exempt from the KEA.011 architecture-assurance process IndEA Number of patterns and standards KEA.012 developed and utilized IndEA Percentage of reduction of repetitive data KEA.013 entry IndEA KEA.014 Percentage of increase in sharing of data IndEA percentage of reduction in application KEA.015 development time IndEA number of application and technology KEA.016 registry hits per month IndEA number of projects that leverage KEA.017 architectural patterns IndEA percentage of reduction of development KEA.018 costs IndEA number of projects that utilize approved KEA.019 designs IndEA number of times an EA product or guidance KEA.020 is downloaded from EA site IndEA number of projects using EA guidance EA KEA.021 used to inform IT investment decisions IndEA KEA.022 Total cost savings to investment IndEA KEA.023 Total cost avoidance to investment IndEA KEA.024 Number of to-be architectures defined IndEA Percentage of applications used by more KEA.025 than one business/product mix offerings IndEA Number of local innovations that led to KEA.026 common shared solutions IndEA Number of business processes (or business KEA.027 capabilities) mapped IndEA Number of business processes (or business KEA.028 capabilities) reused IndEA Number of business capabilities mapped to KEA.029 Business Metrics business strategies IndEA Number of designs/projects that are 100% KEA.030 compliant with EA standards IndEA Of those that are not 100% compliant, the number that would have achieved KEA.031 compliance at or above a given level IndEA Number of new regulations implemented KEA.032 within the permitted time frame IndEA KEA.033 Compliance metrics Number of overdue regulatory filings. IndEA

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ID# Areas KPI Reference KEA.034 Total amount of money spent on EA IndEA KEA.035 Total amount of money gained from EA IndEA KEA.036 Return on Investment IndEA KEA.037 Net Present value IndEA KEA.038 Break even period IndEA KEA.039 Financial Metrics Real option analysis IndEA

It is recommended that the metrices associated with NIRF, NAAC and NBA should be adopted by the universities and they should be reviewed annualy depending on the revisions published by the respective organizations. Along with the above list, universities are encouraged to define their own performance metrices or add the metrices defined by their own regulatory / staturoty bodies like MCI, DCI, INC, ICAR, BCI etc.

4.8.4 Performance measurement

The performance measurement phase enables an university to set up the performance measurement system for the organization. This involves mapping the KPIs defined to:  Measurement process  Frequency  Responsibility

The sample presrcibed by IndEA is presented below. Universities are encouraged to use the same or a tailored template to establish the performance management system.

Table 43 - Performance measurement management template

ID# KPI Measurement Frequency Responsibility process Demand Ratio (number of Data received from Annual Admission eligible applications admissions Department K.010 received / number of seats database and e- available) couselling database

On creation of the tailored KPI list universities are recommended to establish to setup the measurement process to ensure continuity of operations and availability of information concerning university performance.

Governance reference model

Governance Reference Model (GRM) guides in establishing an institutional structure for the development, management and maintenance of Enterprise Architecture and its artefacts. GRM also defines the processes and structural relationships to ensure that the architecture is consistent with the business vision and objectives of the enterprise and is implemented in strict compliance with the architectures developed. Effective and efficient EA Governance ensures

NIC Page 160 of 308 University Enterprise Architecture Framework (UEAF) that priorities are based on broad consensus across the enterprise. EA is a continuous activity and governance is an integral part for its successful implementation and maintenance32.

For an university structure, the EA governance framework has been proposed at a two tiered structure comprising of central core working and review team and at respective inidividual university level. The same has been presented below diagrammatically.

Figure 41 – Overall UEAF Governance Reference Model

4.9.1 Principle

Table 44 - UEAF governance principles

Principle name33 Statement Primacy of principles Statement Principles of enterprise information management apply to all organizations in university.

Rationale The only way we can provide a consistent and measurable level of quality information to university management and central / state government is if all functions within an university abide by the principles.

Implications Without this principle, exclusions, favoritism, and inconsistency would rapidly undermine the management of information. A conflict with a principle will be resolved by changing the framework of the initiative. Information management initiatives will not begin until they are

32 Source: IndEA [Part I] – GRM Definition 33 Source: IndEA [Part I] - Principles

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Principle name33 Statement examined for compliance with the principles. Maximize Benefit to the Statement university Information management decisions are made to provide maximum benefit to the university as a whole.

Rationale This principle embodies "service above self". Decisions made from an university-wide perspective have greater long-term value than decisions made from any particular organizational perspective. Maximum return on investment requires information management decisions to adhere to university-wide drivers and priorities.

Implications Technology is not the sole driver for this change. All university functions will be required to collaborate with the enterprise architect master plan / roadmap to achieve the transformation.

Transparency Statement The architectural decisions taken are transparent to all stakeholders.

Rationale All university functions and key users are aware of the changes and transformation areas and agree to the requirements.

Implications Change management program will need to intercat with all stakeholders and engage with them to ensure participation and awareness.

4.9.2 UEAF governance model

The proposed UEAF governance model is presented below. It would include members from NIC headquarters and state units, MHRD, University representatives. The key groups are represented below diagrammatically and is to be viewed and understood in conjunction with Figure 41 – Overall UEAF Governance Reference Model.

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Figure 42 - University Governance Model for one university

The composition for each of the above mentioned groups is as follows:

Table 45 - UEAF governance group and roles

Group Composition Architecture governance board  Chief Enterprise Architect  MHRD representative

Change management board  Chief Enterprise Architect  Enterprise Architect – University  MHRD representative  State Government Representatives  Accredition Bodies Technical review board  Enterprise Architect – University  University representative  IT Implementation team lead  Solution architect UEAF working group  Chief Enterprise Architect  Enterprise Business Architect  Enterprise Application Architect  Enterprise Data Architect  Enterprise Security Architect  Enterprise Technology architect  MHRD representatives  Select university representatives Implementation team  Enterprise Architect – University  University representatives  NIC State Unit  IT team Project management  NIC headquarters  NIC State Units  University representatives Change management team  University representative

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Group Composition  NIC State Unit

4.9.3 Roles and responsibilities

The key roles under UEAF includes: Table 46 - Governance roles

Role Name Location Description Chief Enterprise Architect NIC Headquarters Complete ownership of the UEAF Enterprise Architect – State NIC Ownership of the instance of University UEAF implemented at university Enterprise Business NIC Headquarter Ownership of the Business Architect Architecture of UEAF. This role would be assigned to someone who is a domain expert Enterprise Application NIC Headquarter Ownership of the Application Architect and Integration Architecture of the UEAF Enterprise Data Architect NIC Headquarter Ownership of data architecture of the UEAF Enterprise Security NIC Headquarter Ownership of security Architect Architecture of UEAF Enterprise technology NIC Headquarters Ownership of technology architect Architecture of UEAF

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5 Enterprise architecture maturity assessment model

The enterprise architecture tool is aimed at ensuring the overall growth of the organization in terms of adherence to the enterprise architecture principles, objectives and coverage. The tool is intended to be used by participating universities to understand the current state architecture maturity of their organization and define a target state which they would like to achieve and establish a roadmap to achieve the target state.

Assessment areas

The tool is aimed to capture the maturity in terms of the following areas:  Performance: e-University Maturity Index will be used by management to identify improvement areas in terms of NIRF rankings, NAAC and NBA accredition scores.  Strategic: UEAF Strategic alignment index to be used to ensure the adherence to the stratgic UEAF architecture goals  Delivery: Service delivery maturity index will support the institutions to identify improvement areas in the university business architecure and identify initiatives to improve service delivery

Table 47 - Governance components

Tool description

The maturity model has been established in a spread sheet which contains the following worksheets:  Title Provides the basic information including tool name, organization  About: Introduces UEAF and enterprise architecture maturity framework worksheet  Instructions: Provies basic information on how to use the tool, coding and naming schemes, and explains different parameters and their applications  Data capture: This sheet has questions mapped to the business domain and associated macro services. It has two sections (strategic and delivery). Strategic section caters to alignment to UEAF goals and delivery caters to the service delivery maturity levels of the university  Management: Presents the dashboards covering e-University maturity index, startegic, Delivery and NIRF scores

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 Initiatives: Initiatives may be listed on this sheet with reference to the gaps identified under data capture from the delivery and strategic perspectives.  IT Strategic Themes: This is to ensure the initiatives are aligned to the IT strategic themes of UEAF  Classification: This is to identify the key components of an initiative like BPR requirement, policy intervention, resource strategy and requirement,  Prioritization: This is to prioritize initiatives based on business benefits, execution complexity, costs, risks

The scoring, description and color coding schemes used for strategic rating are:

Table 48 - Service and Strategic Goal alignment reference table

Yes The services are aligned to the enterprise objectives (score - 3) Partial The services are partially aligned to the enterprise objectives (score - 2) Not Applicable The services are not relevant to the enterprise (score - 1) No The services are not aligned to the enterprise objectives (score - 0)

The scoring, description and color coding used for delivery rating are:

Table 49 - Service maturity reference model

Ad hoc There is evidence that the enterprise has recognized that the issues exist and need to be addressed. There are, however, no standardized service or processes; instead, there are ad hoc approaches that tend to be applied on an individual or case-by-case basis. The overall approach to management is disorganized (score - 1) Repeatable Processes have developed to the stage where similar procedures are followed by different people undertaking the same task. There is no formal training or communication of standard procedures, and responsibility is left to the individual. There is a high degree of reliance on the knowledge of individuals and, therefore, errors are likely. (score - 2) Defined Procedures have been standardized and documented, and communicated through training. It is mandated that these processes should be followed; however, it is unlikely that deviations will be detected. The procedures themselves are not sophisticated but are the formalization of existing practices (score - 3) Managed Management monitors and measures compliance with procedures and takes action where processes appear not to be working effectively. Processes are under constant improvement and provide good practice. Automation and tools are used in a limited or fragmented way. (score - 4) Optimized Processes have been refined to a level of good practice, based on the results of continuous improvement and maturity modeling with other enterprises. IT is used in an integrated way to automate the workflow, providing tools to improve quality and effectiveness, making the enterprise quick to adapt. ( (score - 5)

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Tool usage

The tool may be viewed under the following core areas as follows:  Data capture  Initiative identification  Intiative classification  Initiative prioritization  Dashboards

Each of these sections are described below:

5.3.1 Data capture This worksheet maps the business domains and services to the IT strategic goals. An user is expected to assess if the university is aligned to the strategic goals currently and going forward, if the the startegic goal is to be met by the university. Based on these assessments, the user is expected to enter values for Current Strategic Alignment Rating and target Strategic Alignment Rating. The tool would be calculating the score based on Table 48 - Service and Strategic Goal alignment reference tableand update the dashboard depicting the spider graphs for the corresponding business domain and strategic goal.

The strategic IT goals considered for the enterprise architecture maturity assessment include:  Reusability  Ease of use  Standardization  Multi channel experience  User centric  Flexibility and agility

The user is required to evaluate the service delivery maturity based on Table 49 - Service maturity reference model. The tool would be calcuating the score and define the dashboard.

Based on the current and target state assessment, the user is expected to define the gaps observed in the same worksheet.

5.3.2 Initiative identification The user is expected to evaluate the gaps and identify corresponding initiaitives for each gap to enable a transformation. These initiaitves are to be linked to the corresponding impacted business capabilities and architceture domains.

5.3.3 Initiaitve classification The user is expected to evaluate the initiatives in terms of the following areas and components:

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Table 50 - Initiative classification

Strategic areas Operational / tactical areas  Reusability  Organization / department / faculty  Ease of use  Quick-win  Standardization  Status of the initiaitive  Multi channel experience  Reusability  User centric  Sourcing strategy  Flexibility and agility  Resource (manpower requirement)  BPR  Service offering  Policy impact  Tenders  Funding availability

The operational and tactical areas in which the initiatives are classificed include:  Responsible department to take ownership of the initiative  quick-wins – Can the initiative be completed within 3-6 months time period?  initiative status – Has the university thought / planned / initiated this initiative?  Reusability- Can this initiative be reused in another university / institute / department?  sourcing strategy – Can we perform it in house / outsource the execution / hybrid?  Resourcing – Estimated number of resources and types (manpower / software / hardware) required to execute the project  BPR – Does this initiative require BPR activities  Services – Does the initiative include delivery of citizen / user services?  Policy impact – Does this have an impact on the existing policies?  RFP – Does this involve a RFP  Funding – Do we have funds available for this initiative?

5.3.4 Initiative prioritization The initiatives are assessed against the business, execution, cost, risk an time quotient to arrive ata prioritized list of initiatives to be considered under the roadmap.

5.3.5 Dashboard

Based on the evaluations, the user would be able to view the below indicative dashbaords which represent the current state of strateguc, performance and delivery areas of the university.

The following screenshots from the enterprise architecture maturity assessment worksheet presents indicative views for a sample data of an university. The details tables and data descriptions are available in annexure Figure 43 - Enterprise Architecture maturity assessment – Sample dashboard view.

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Figure 43 - Enterprise Architecture maturity assessment – Sample dashboard view

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Figure 44 - Initiatives prioritization dashboard

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6 Adoption guidelines

The implementation approach defines the key steps which an university is required to follow in order to define the university specific enterprise architecture from UEAF. Universities developing their own enterprise architecture may start afresh based on any available enterprise architecture frameworks like TOGAF or IndEA or UEAF and tailor the framework to create its own enterprise architecture.

This chapter presents an approach for the university to design and develop their own enterprise architectures.

Overview

The adoption guidelines covers approaches, applicable audience (universities and institutions), tools and methods developed or leveraged under UEAF and the intended arhcitects and their roles and responsibilities.

It has been observed in the course of the regional workshops with universities that the awareness on enterprise architecture and related frameworks like TOGAF and IndEA is limited. To overcome this challenge and encourage the adoption of UEAF within universities, tool based approach has been taken up wherein the key steps involved in the design and development of architectures, initiatives and roadmaps would be supported with applicable tools.

Figure 45 - UEAF adoption guidelines

This chapter has been structured as per the above layers covered under the adoption guidelines.

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Approach description

Following the Figure 45 - UEAF adoption guidelines the approach has been covered for two different types of university requirements. There would be specific universities who would have undertaken significant work in terms of architecture design and devlopment or would have made significant investments in implementing ICT systems for their universities. Such universities may not choose to go with a greenfield approach and would like to consider their existing investments and move forward to define a target state which recognizes their existing baseline arhcitectures. The second type of university may be a new university or with very limited or no ICT enabled solutions in place. Such universities would prefer to go along with a vanilla arhcitecture design and development approach.

The philosophy for each of these approaches would be broadly similar and the same set of tools are being proposed for each approach but the steps would differ for certain areas.

6.2.1 Approach #1 - Fresh architecture design

This approach caters to universities and institutions which are:  newly established with limited ICT solutions and systems in place  looking forward to a complete fresh architecture development having legacy and old systems which are irrelevant in todays system

The following diagram presents a diagrammatic representation of the overall approach proposed for such types of universities and institutions along with the UEAF tools which are available or being developed to support the university enterprise architecture development phase.The color coding represents the indicative tools proposed for each stage of the architecture development stages.

Figure 46 - Approach #1 for fresh university architecture development

The key stages are described below:

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Table 51 - Approach #1 - Fresh architecture development steps

Sr # Stage Description UEAF Tools and Indicative Methods Outputs 1 Planning and  Establish Enterprise Architecture practice i.e. create a team of UEAF framework Organization Scoping Enterprise architects who would be responsible for design, overview will vision, mission, development, governance and management of EA artefacts and support the goals repository university to identify  Conduct focussed discussions to identify and discuss challenges, the quantum of Organization concerns, wishlists of the university work required to challenges,  Define or review the vision, mission, goals and objectives of tailor / adopt the concerns, university framework wishlists  Finalize the scope of the project (the breadth and depth of arhcitecture study to be conducted) including: UEAF working Architecture o Stakeholders group will support scope including o Locations in finalizing the applicable o Time work plan and frameworks, o Team size scope team and  Decide on the framework to be used to create the enterprise timelines architecture (TOGAF / IndEA / UEAF)  Define a highlevel work plan for enterprise architecture project  Adopt or define the organization / business principles which would guide the architecure development work for the university 2 Architecture While this step provides an overview covering all the 8 architecture Architecture Architecture definition domains, refer section 6.3 below for detailed set of description for Reference models definition report developing individual architectures. covering business, data,  Define / adopt the architecture domain specific principles Enterprise application,  Review and tailor the corresponding reference models and artifacts architecture technology, which fit your university maturity application

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Sr # Stage Description UEAF Tools and Indicative Methods Outputs  Define additional models and views (for example business assessment model integration, processes, services, data schema, ERD, application platforms, security, technology stack, deployment models) for your university in governance and discussion with your university and supporting UEAF team member. performance.  Review service maturity models to identify the target level of architecture maturity you wish to achieve  Define the arhcitectures and get a sign-off from the university senior leadership after discussing the impacts, concerns and conflicts 3 Initiatives  Collate the architectural changes and define initiatives / work Initiatives Architecture identification packages of related set of activities classification tool implementation and  Review the initiatives to understand their compliance to the overall plan (draft) classification organization principles, goals and objectives  Classify initiatives and detail out related attributes as a part of the implementation plan 4 Initiatives  Discuss and finalize the weightage provided for different initiatives Initiatives Architecture prioritization parameters prioritization tool implementation  Provide weightage and define each initiatives as per the EA tool plan (draft)  Assess any impact and dependencies  Finalize the prioritization and ranking of initiatives 5 Architecture  Conduct workshops to generate awareness within university Initiatives Architecture implementation regarding the roadmap and transformation plan prioritization tool implementation roadmap  Incorporate feedbacks from the workshop plan (final)  Prepare a roadmap of the initiatives based on the initiaitves prioritization worksheet rankings  Define communications and governance plan for roadmap implementation

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6.2.2 Approach #2 - Development from existing architectures

The majority of the universities and institutions would be prefering this scond approach since with time, all organizations come up with their own architecture designs and models.

This model would be applicable for:  Established universities who are looking to transform their existing architectures  Universities intending to re-align their vision, mission, goals in the digital age  Universities looking at adopting best practices and replacing aging / legacy systems

The following diagram presents a diagrammatic representation of the overall approach proposed for such types of universities and institutions along with the UEAF tools which are available or being developed to support the university enterprise architecture development phase.The color coding represents the indicative tools proposed for each stage of the architecture development stages.

Figure 47 - Approach #2 - For developing from existing university architectures

The key stages are described below:

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Table 52 - Approach #2 - Development on existing architectures

Sr # Stage Description UEAF Tools and Indicative Methods Outputs 1 Planning and  Establish Enterprise Architecture practice i.e. create a team of UEAF framework Organization Scoping Enterprise architects who would be responsible for design, overview will vision, mission, development, governance and management of EA artefacts and support the goals repository university to identify  Conduct focussed discussions to identify and discuss challenges, the quantum of concerns, wishlists of the university work required to Organization  Define or review the vision, mission, goals and objectives of tailor / adopt the challenges, university framework concerns,  Finalize the scope of the project (the breadth and depth of wishlists arhcitecture study to be conducted) including: o Stakeholders o Locations UEAF working Architecture o Time group will support scope including o Team size in finalizing the applicable  Decide on the framework to be used to create the enterprise work plan and frameworks, architecture (TOGAF / IndEA / UEAF) scope team and  Define a high level work plan for enterprise architecture project timelines  Adopt or define the organization / business principles which would guide the architecure development work for the university  Identify the SPOCs for guiding the architecture team  Define the domains which are to be looked into or agree on a complete study as per the transformation areas 2 Rapid  Once the scope and plan has been finalized, review the enterprise Architecture Architecture assessment architecture maturity assessment tool to evaluate the applicable maturity definition report areas for assessment assessment tool (architecture  Identfiy the SPOCs for conducting the assessment maturity  Assess the baseline state and set targets for the future state where assessment

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Sr # Stage Description UEAF Tools and Indicative Methods Outputs the university would like to achieve. report)  Identify and define the current and future state and define the imporvment opportunities and gaps which are observant 3 Architecture While this step provides an overview covering all the 8 architecture Architecture Architecture definition domains, refer section 6.3 below for detailed set of description for Reference models definition report developing individual architectures. covering business, data,  Define / adopt the architecture domain specific principles Enterprise application,  Review and tailor the corresponding reference models and artifacts architecture technology, which fit your university maturity application  Define the current state of your organization using the reference assessment model integration, models security,  Define the target state where you would like to reach governance and  Define additional models and views (for example business performance. processes, services, data schema, ERD, application platforms, technology stack, deployment models) for your university in discussion with your university and supporting UEAF team member.  Review service maturity models to identify the target level of architecture maturity you wish to achieve  Define architectures and get a sign-off from the university senior leadership after discussing the impacts, concerns and conflicts 4 Gaps  Review current and future state architectures and identify the gaps Enterprise Architecture  Review the enterprise architecture maturity assessment areas and architecture definition report identify gaps maturity inlcuding gaps  Consolidate gaps across all architecture domains assessment model  Identify and link the gaps across all architecture domains 5 Initiatives  Define initiatives / work packages of related set of activities from the Initiatives Architecture identification gaps list classification tool implementation and  Review the initiatives to understand their compliance to the overall plan (draft) classification organization principles, goals and objectives

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Sr # Stage Description UEAF Tools and Indicative Methods Outputs  Classify initiatives and detail out related attributes as a part of the implementation plan 6 Initiatives  Discuss and finalize the weightage provided for different initiatives Initiatives Architecture prioritization parameters prioritization tool implementation  Provide weightage and define each initiatives as per the EA tool plan (draft)  Assess any impact and dependencies  Finalize the prioritization and ranking of initiatives 7 Architecture  Conduct workshops to generate awareness within university Initiatives Architecture implementation regarding the roadmap and transformation plan prioritization tool implementation roadmap  Incorporate feedbacks from the workshop plan (final)  Prepare a roadmap of the initiatives based on the initiaitves prioritization worksheet rankings  Define communications and governance plan for roadmap implementation

The above two approaches are intended to enable / support universities to arrive at their own tailored enterprise architceure and roadmap. The next step is to initiate architecture implementation plan which leads to solution architecture and system development and implementation. The communications and governance plan would continue under the EA track and the EA team / working group would review to check for compliances and any discrepancy with the original architceture design.

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Architect roles and responsibilities

The architect team would be led by a chief enterprise architect who would be coordinating and overseeing the work being done across all architecture domains and also corelate all activities. The chief enterprise architect would be supported by the other dmain architects and a single role may be taken up by multiple arhcitects or one arhcitcet may take up multiple roles. For example business architect and performance architect may be undertaken by one architect whereas technology architcet role may be further taken up by network, cloud and platforms architect.

The subsequent sections describe the indicative set of activities for each othe architect roles.

6.3.1 Chief Enterprise Architect

The recommended steps are as follows:  Identify / define University vision, mission, goals and organization principles  Review, tailor / adopt architecture principles of UEAF (IndEA / TOGAF)  Conduct a rapid preliminary assessment of the enterprise using the enterprise architecture maturity assessment model to evaluate baseline state  Decision point: Start afresh with a target state architecture definition OR We want to re-engineer our baseline state architecture  Guide the domain architects to adopt / tailor / use the architecture reference models defined under UEAF and define baseline (current) and target state architectures for your university  Consolidate gaps between current and target state  Consolidate and classify the initiatives using the roadmap tool  Prioritize initiatives using the roadmap tool  Define university roadmap  Conduct discussions with university representatives to finalize the roadmap including time, cost, effort estimates  Establish the university level groups and identify individuals for the group  Initate implementation program as per the roadmap with periodic architecture compliance reviews

6.3.2 Business architect

The recommended steps are as follows:

 Identify / Define University vision, mission, goals and organization principles  Review, tailor / adopt architecture principles of UEAF (IndEA / TOGAF)  Conduct a rapid preliminary assessment of the enterprise using the enterprise architecture maturity assessment model to evaluate baseline state  Decision point: Start afresh with a target state architecture definition OR We want to re-engineer our baseline state architecture  Guide the domain architects to adopt / tailor / use the architecture reference models defined under UEAF and define baseline (current) and target state architectures for

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your university  Identify gaps between current and target state  Define the initiatives which are accepted by the university stakeholders  Identify and resolve any impact arising from the initiatives

6.3.3 Data architect

The recommended steps are as follows:  Adopt and / or update the data architecture principles  Identify the reporting and information sharing / consuming stakeholders within the university eco-system  Tailor the university data reference model to define the current and target state data architecture for the university  Identify additional information requirements dependent on your university, state directorates, regulatory / statutory bodies  Identify the gaps in the current and target state data architecture  Define the initiatives which are accepted by the university stakeholders  Identify and resolve any impact arising from the initiatives

6.3.4 Application architect

The recommended steps are as follows:  Identify the applicable reference models (IndEA, UEAF) and select the views and artifacts  Map university business capabilities to the application components  Tailor the university reference model to define the current and target state application architecture for the university  Identify the gaps in the current and target state application architecture  Define the initiatives which are accepted by the university stakeholder  Identify and resolve any impact arising from the initiatives

6.3.5 Technology architect

The recommended steps are as follows:  Identify the applicable reference models (IndEA, UEAF) and select the views and artifacts  Map university business, data and application capabilities to the technology components including but not limited to: o Access devices o Peripherals o Network connectivity o Network infrastructure o Platforms o Development layer o Cloud computing stack o Hosting locations  Tailor the university reference model to define the current and target state technology architecture for the university

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 Identify the gaps in the current and target state technology architecture  Define the initiatives which are accepted by the university stakeholder  Identify and resolve any impact arising from the initiatives

6.3.6 Application integration architect

The recommended steps are as follows:  Identify the applicable reference models (IndEA, UEAF) and select the views and artifacts  Map university business, data, application, technology, security capabilities to the application integration components including but not limited to: o Integration levels (process, data, application) o Integration type (point to point or middleware based) o Integration methods (file transfer, web services, microservices, email)  Tailor the university reference model to define the current and target state application integration architecture for the university  Map the interfaces to the application and data reference model  Identify additional interfaces specific to your university  Identify the gaps in the current and target state application integration architecture  Define the initiatives which are accepted by the university stakeholder  Identify and resolve any impact arising from the initiatives

6.3.7 Security architect

The recommended steps are as follows:  On completion of the definition of the different architecture layers, conduct a security risk assessment  Identify the risks and threats associated with the enterprise assets  Define the security policies  Identify controls for different layers  Identify the security components to be considered along with the different architecture layers  Conduct periodic audits

6.3.8 Performance architect The recommended steps are as follows:

 Adopt and / or update the performance principles  Adopt or tailor the defined KPIs  Include regulatory / statutory bodies KPIs and university own metrics  Define the performance measurement mechanism  Identify frequency for measurement and responsible entities  Define the integration plan with your BRM, ARM, DRM and TRM  Define methods to analyse and assess the metrics and take necessary corrective actions

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Tools

A few tools have been developed and leveraged to enable design and development of UEA across universities. across universities. The role of these tools have been presented in Figure 46 - Approach #1 for fresh university architecture development and

Figure 47 - Approach #2 - For developing from existing university architectures. The tools will be supporting and catering to the following university enterprise architecture requirements:

 Essentials Program EA tool to model your architectures and create a national repository of university related framework and architecture models  Architecture Reference Models to help university design current and target state architectures  Enterprise Architecture Maturity Assessment tool to evaluate and identify gaps in your architectures. This tool will encompass the following areas: o Enterprise Architecture compliance sheet to assess compliance to architecture goals o Architecture maturity assessment to evaluate the maturity of the enterprise design o Architecture compliance to ensure the identified initiatives are complying to the enterprise aarchitecture strategic goals o Initiatives prioritization and roadmap tool to support university in defining, classifying and prioritizing initiatives to implement architectures

The tools have been developed at a conceptual framework level and based on further discussions and brainstorming sessions will be included within the university framework as accepted methods for arhcitceture design and development.

It may be suggested here that the universities may refer to IndEA and TOGAF documents along with the UEAF document while developing the university specific enterprise architceture.

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7 Way forward

The UEAF project has been divided into three essential core components covering the framework, architecture and solution development and implementation in universities. This document covers the overall business landscape and university architecture framework after focused and comprehensive discussions conducted with 7 NIC State Units, 100+ universities and colleges with 250+ participants from 20 states.

Figure 48 - University Enterprise Architecture Framework Status

A working group is being proposed to be established to ensure the sustainability of this program and take this forward. Based on the encouraging feedback received from the regional workshops, it was realized that there is a demand for university ERP solution and the existing solutions are neither comprehensive and most of the universities have developed individual siloed applications which results in non-optimized distribution of work and efforts across different teams.

Going forward, interested universities would be taken up to develop university enterprise architecture instances tailored from UEAF. This would help in:  validating or imporving the exisitng draft UEAF  moving from the conceptual layer defined in UEAF towards logical layers tailored for universities  the conceptual and logical layers would help in supporting the design and development of the ERP solution  identification of the common and university specific building blocks based on the common blueprints.

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Road ahead

The next step of activities which have been identfied for ensuring the sustainability and wider adoption of UEAF would include the following activities:

 Establishing UEAF working group comprising of NIC Centre and State units, University representatives, MHRD representatives  Selection of participating universities to develop University Enterprise Architecture (UEA)  Identification of common, reusable, configurable building blocks based on the UEA study  Re-validation of UEAF based on the UEA  Development of University ERP solution based on UEAF  Identification and implementation of University ERP solution for participating universities

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8 Appendix

Workshop data sets

8.1.1 List of States covered under workshops

Sr # States Mode 1 Delhi VC, Workshop 2 Assam Workshop 3 Meghalaya VC, Workshop 4 Manipur Workshop 5 Nagaland Workshop 6 Mizoram Workshop 7 Tripura Workshop 8 Chandigarh Workshop 9 Punjab Workshop 10 JAMMU & KASHMIR Workshop 11 Himachal Pradesh VC, Workshop 12 Haryana VC, Workshop 13 Odisha Workshop 14 Bihar VC, Workshop 15 Chhattisgarh VC, Workshop 16 Kerala VC, Workshop 17 Telangana Workshop 18 Andhra Pradesh Workshop 19 Tamil Nadu VC, Workshop 20 Karnataka Workshop

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8.1.2 List of Universities who have participated in regional workshops

Workshop Workshop Sr # date location University / College Name Type Specialization Mode State 1 24-Oct-17 NIC Delhi Ambedkar University University General Regular Delhi 2 24-Oct-17 NIC Delhi Sri Guru Teg Bahadur Khalsa College College General Regular Delhi 3 24-Oct-17 NIC Delhi TERI University University Research Regular Delhi 4 24-Oct-17 NIC Delhi Dyal Singh College College General Regular Delhi 5 24-Oct-17 NIC Delhi Kamala Nehru College College General Regular Delhi 6 24-Oct-17 NIC Delhi IGNOU University General Distance Delhi NIFT Autonomous Fashion Regular 7 24-Oct-17 NIC Delhi Institution Delhi School of Planning & Architecture Autonomous Architecture Regular 8 24-Oct-17 NIC Delhi Institution Delhi 9 24-Oct-17 NIC Delhi Miranda House College General Regular Delhi 10 24-Oct-17 NIC Delhi JNU University General Regular Delhi Shri Lal Bahadur Shastri Rashtriya University Language Regular 11 24-Oct-17 NIC Delhi Sanskrit Vidyapith Delhi Autonomous Engineering & Regular 12 24-Oct-17 NIC Delhi IIT Delhi Institution Technology Delhi National Institute of Educational University Education Regular 13 24-Oct-17 NIC Delhi Planning and Administration Delhi Autonomous Management Regular 14 24-Oct-17 NIC Delhi IIFT Institution Delhi Autonomous Engineering & Regular 15 24-Oct-17 NIC Delhi IIIT-Delhi Institution Technology Delhi 16 24-Oct-17 NIC Delhi South Asian University University General Regular Delhi 17 24-Oct-17 NIC Delhi ARSD College College General Regular Delhi Autonomous Medical Regular 18 24-Oct-17 NIC Delhi AIIMS Delhi Institution Delhi 19 24-Oct-17 NIC Delhi St. Stephoen's College College General Regular Delhi

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Workshop Workshop Sr # date location University / College Name Type Specialization Mode State 20 24-Oct-17 NIC Delhi Rashtriya Sanskrit Sansthan University Language Regular Delhi 21 24-Oct-17 NIC Delhi RSKS College General Regular Delhi 22 15-Dec-17 NEHU Shillong Assam Don Bosco University University General Regular Assam Autonomous Management Regular 23 15-Dec-17 NEHU Shillong IIM Shillong Institution Meghalaya 24 15-Dec-17 NEHU Shillong CAV, Imphal University General Regular Manipur NIFT Shillong Autonomous Fashion Regular 25 15-Dec-17 NEHU Shillong Institution Meghalaya 26 15-Dec-17 NEHU Shillong Nagaland University University General Regular Nagaland 27 15-Dec-17 NEHU Shillong Mizoram University University General Regular Mizoram IHM Shillong College Hotel Regular 28 15-Dec-17 NEHU Shillong Management Meghalaya 29 15-Dec-17 NEHU Shillong NEHU University General Regular Meghalaya 30 15-Dec-17 NEHU Shillong Tripura University University General Regular Tripura Autonomous Engineering & Regular 31 15-Dec-17 NEHU Shillong IIIT Guwahati Institution Technology Assam 32 15-Dec-17 NEHU Shillong Cotton University, Guwahati University General Regular Assam National Law University Judicial University Law Regular 33 15-Dec-17 NEHU Shillong Acadmy, Assam Assam College Hotel Regular 34 15-Dec-17 NEHU Shillong Hotel Management Catering, Shillong Management Meghalaya Christian Institute of Health Sciences College Medical Regular 35 15-Dec-17 NEHU Shillong and Research Nagaland Institute of Advanced Study in College General Regular 36 15-Dec-17 NEHU Shillong Science and Technology, Guwahati Assam Autonomous Engineering & Regular 37 15-Dec-17 NEHU Shillong NIT, Meghalya Institution Technology Meghalaya

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Workshop Workshop Sr # date location University / College Name Type Specialization Mode State Panjab University Engineering & Regular University PEC University of Technology, Technology 38 12-Jan-18 Chandigarh Chandigarh Chandigarh Panjab University General Regular University 39 12-Jan-18 Chandigarh Panjab University,Chandigarh Chandigarh Panjab University General Regular University Central University of Punjab, 40 12-Jan-18 Chandigarh Bathhinda Punjab Panjab University General Regular University 41 12-Jan-18 Chandigarh Punjabi University, Patiala Punjab Panjab University Law Regular University Rajiv Gandhi National University of 42 12-Jan-18 Chandigarh Law, Patiala Punjab Panjab University Ayurveda Regular University GURU RAVIDAS AYURVED 43 12-Jan-18 Chandigarh UNIVERSITY, Hoshiarpur Punjab Panjab University Engineering & Regular University Maharaja Ranjit Singh Punjab Technology 44 12-Jan-18 Chandigarh Technical University, Bathinda Punjab Panjab University Medical Regular University Baba Farid University of Health & 45 12-Jan-18 Chandigarh Medical Sciences, Faridkot Punjab Panjab University Engineering & Regular University Sant Longowal Institute of Engg. & Technology 46 12-Jan-18 Chandigarh Tech., Longowal Punjab Panjab University General Regular University Shri Mata Vaishno Devi University, JAMMU & 47 12-Jan-18 Chandigarh Katra KASHMIR

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Workshop Workshop Sr # date location University / College Name Type Specialization Mode State Panjab University General Regular University JAMMU & 48 12-Jan-18 Chandigarh Central University of Jammu KASHMIR Panjab University General Regular University JAMMU & 49 12-Jan-18 Chandigarh Central University of Kashmir KASHMIR Panjab University Horticulture & Regular University Dr. Y.S. Parmar University of Forestry Himachal 50 12-Jan-18 Chandigarh Horticulture and Forestry, Solan Pradesh Panjab University Engineering & Regular University Himachal Pradesh Technical Technology Himachal 51 12-Jan-18 Chandigarh University, Hamirpur Pradesh Panjab Autonomous Engineering & Regular University Institution Technology Himachal 52 12-Jan-18 Chandigarh Indian Institute of Technology, Mandi Pradesh Panjab University General Regular University Central University of Himachal Himachal 53 12-Jan-18 Chandigarh Pradesh Pradesh Panjab University General Regular University Himachal 54 12-Jan-18 Chandigarh Himachal Pradesh University Pradesh Panjab University General Regular University Maharshi Dayanand University, 55 12-Jan-18 Chandigarh Rohtak Haryana Panjab University Agriculture Regular University Chaudhary Charan Singh Haryana 56 12-Jan-18 Chandigarh Agricultural University, Hisar Haryana Panjab Deenbandhu Chhotu Ram University University General Regular University of Science & Technology, 57 12-Jan-18 Chandigarh Murthal(Sonepat) Haryana

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Workshop Workshop Sr # date location University / College Name Type Specialization Mode State Panjab University General Regular University CHAUDHARY RANBIR SINGH 58 12-Jan-18 Chandigarh UNIVERSITY, JIND Haryana Panjab University General Regular University INDIRA GANDHI UNIVERSITY, 59 12-Jan-18 Chandigarh MEERPUR Haryana Panjab University General Regular University 60 12-Jan-18 Chandigarh Kurukshetra University, Kurukshetra Haryana Panjab University General Regular University 61 12-Jan-18 Chandigarh N.I.I. Kurukshetra Haryana Panjab University Engineering & Regular University YMCA University of Science & Technology 62 12-Jan-18 Chandigarh Technology, Faridabad Haryana Panjab University General Regular University Bhagat Phool Singh Mahila 63 12-Jan-18 Chandigarh University, Khanpur Kalan, Sonipat Haryana Panjab University Engineering & Regular University Guru Jambheshwar University of Technology 64 12-Jan-18 Chandigarh Science and Technology Hisar Haryana Autonomous Medical Regular 65 19-Jan-18 NIT Patna AIIMS Bhuwaneshwar Institution Odisha 66 19-Jan-18 NIT Patna L.N. Mithila University- Darbhanga University General Regular Bihar 67 19-Jan-18 NIT Patna Jai Prakash University, Chapra University General Regular Bihar 68 19-Jan-18 NIT Patna MMHAPU Patna University Language Regular Bihar 69 19-Jan-18 NIT Patna Central University, Bihar University General Regular Bihar 70 19-Jan-18 NIT Patna Magadh University, Bodhgaya University General Regular Bihar 71 19-Jan-18 NIT Patna Arayabhatta Knowledge University University General Regular Bihar 72 19-Jan-18 NIT Patna Jai Prakash University University General Regular Bihar

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Workshop Workshop Sr # date location University / College Name Type Specialization Mode State 73 19-Jan-18 NIT Patna Bilaspur University University General Regular Chhattisgarh 74 19-Jan-18 NIT Patna Nalanda Open University University General Distance Bihar Autonomous Engineering & Regular 75 19-Jan-18 NIT Patna NIT, Patna Institution Technology Bihar Chandragupta Institute of Autonomous Management Regular 76 19-Jan-18 NIT Patna Management Institution Bihar 77 19-Jan-18 NIT Patna BASU, Patna University General Regular Bihar 78 19-Jan-18 NIT Patna Nava Nalanda Mahavihara University General Regular Bihar KSHEC , University General Regular 79 24-Jan-18 Bengaluru Kannur University Kerala KSHEC , Kerala Veterinary & Animal Sciences University Veterinary & Regular 80 24-Jan-18 Bengaluru University Animal Sciences Kerala KSHEC , Jawaharlal Nehru Technological University Engineering & Regular 81 24-Jan-18 Bengaluru University, Hyderabad Technology Telangana KSHEC , University General Regular 82 24-Jan-18 Bengaluru University of Hyderabad Telangana KSHEC , Rajiv Gandhi University of Knowledge University General Regular 83 24-Jan-18 Bengaluru Technologies Telangana KSHEC , Dr.NTR UNIVERSITY OF HEALTH University Medical Regular Andhra 84 24-Jan-18 Bengaluru SCIENCE, AP Pradesh KSHEC , University General Regular 85 24-Jan-18 Bengaluru Central University of Tamil Nadu Tamil Nadu KSHEC , National Institute of Technology Autonomous Engineering & Regular 86 24-Jan-18 Bengaluru TRICHY Institution Technology Tamil Nadu KSHEC , University Agriculture Regular 87 24-Jan-18 Bengaluru Tamil Nadu Agricultural Univerisity Tamil Nadu KSHEC , University General Regular 88 24-Jan-18 Bengaluru Bharathiar University, Coimbatore Tamil Nadu KSHEC , Tamil Nadu Teachers Education University Education Regular 89 24-Jan-18 Bengaluru University, Chennai Tamil Nadu

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Workshop Workshop Sr # date location University / College Name Type Specialization Mode State KSHEC , University General Regular 90 24-Jan-18 Bengaluru Anna University Tamil Nadu KSHEC , University General Regular 91 24-Jan-18 Bengaluru Mysore University Karnataka KSHEC , University General Regular 92 24-Jan-18 Bengaluru Gulbarga University Karnataka KSHEC , University General Regular 93 24-Jan-18 Bengaluru Managalore University Karnataka KSHEC , University General Regular 94 24-Jan-18 Bengaluru Tumkur University Karnataka KSHEC , Karnataka State Rural and Panchayati University Panchayati Raj Regular 95 24-Jan-18 Bengaluru Raj University Karnataka KSHEC , National Institute of Mental Health College Medical Regular 96 24-Jan-18 Bengaluru and Neurosciences Karnataka KSHEC , University General Regular 97 24-Jan-18 Bengaluru Kuvempu Universtity Karnataka KSHEC , University General Regular 98 24-Jan-18 Bengaluru Kannada University Karnataka KSHEC , University General Regular 99 24-Jan-18 Bengaluru Davanagere University Karnataka KSHEC , University General Regular 100 24-Jan-18 Bengaluru Rani Channamma University Karnataka KSHEC , University Engineering & Regular 101 24-Jan-18 Bengaluru Vishveshwaraiah University Technology Karnataka KSHEC , Rajiv Gandhi University of Health University Medical Regular 102 24-Jan-18 Bengaluru Science Karnataka KSHEC , University Law Regular 103 24-Jan-18 Bengaluru Karnataka State Law University Karnataka KSHEC , University Folklore Regular 104 24-Jan-18 Bengaluru Karnataka Folklore University Karnataka

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Workshop Workshop Sr # date location University / College Name Type Specialization Mode State KSHEC , SMT. V.H.D. Central Institute of Home Regular 105 24-Jan-18 Bengaluru Science College Home science Karnataka KSHEC , National Law School of India Regular 106 24-Jan-18 Bengaluru University Bangalore University Law Karnataka KSHEC , General Regular 107 24-Jan-18 Bengaluru Maharani Science College for Women College Karnataka

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8.1.3 Minutes 8.1.3.1 Minutes of Meeting dated 23 August 2017

Date 23 August 2017 Meeting NIC Headquarters, CGO Complex, Delhi (Video Conference) location NIC 1. Mr. A K Aggarwal, STD (Headquarte 2. Mr. Pratik Srivastava, STD rs) 3. Mr. I P S Sethi, STD 4. Mr. H S Baweja, TD NIC Sr# State Representatives (State 1. Chhattisgarh o Dilip Kumar Debnath, SIO Units) o Mr. Ashok Kumar Banjare, TD o Mr. Abhijit 2. Kerala o Mr. Mohan Das, SIO o Mr. Suresh (Thrissur), TD 3. Karnataka o Mr. Srinivasan, TD 4. Bihar o Rajesh Kumar Singh, SIO o Mr. Bijay Kumar, TD o Mrs. Nanda Singh, TD 5. Odisha o Dr R N Behera, STD o Mr. Ajit Patnaik, TD 6. Uttarakhand o Mr. S V Srihari Raju, SIO 7. Haryana o Mr. D P Saini, PSA 8. Maharashtra o Mr. Ayub, PSA 9. Himachal Pradesh o Mr. Ajay Singh Chahal, SIO

Key The meeting was convened by NIC (Headquarters) with an introduction to Discussion the project, background, current state of universities solutions, project Points objectives and the expected outcomes as a part of University Enterprise Architecture Framework (UEAF).

NIC State units have been working on computerization of universities and institutes of national importance. Some of the solutions developed by NIC State Units include University Suite (Kerala), Chhattisgarh University Solution, Chanakya (Bihar), Dynamic Portal and Student Life Cycle Application (Odisha), Karnataka solution and IFMS (Uttarakhand).

However, these software have been developed in siloes across India and no specific efforts have been undertaken to develop a complete holistic

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configurable university software package tailored to meet Indian Universities. Currently, 8 NIC State Units have shared information on the work done for University solutions. University domain has a diversified and varied requirements which makes the development of a common framework difficult and hence NIC is looking at covering as many different types of universities to establish a complete picture of the university landscape.

NIC headquarters made a presentation on the following UEAF areas: a. University current landscape overview covering State units and their existing enterprise assets b. Vision for developing University Enterprise Architecture Framework c. University Enterprise Architecture Framework would be following India Enterprise Architecture (IndEA), based on TOGAF and has been tailor made for India. d. The approach for developing University Enterprise Architecture Framework which would ultimately lead to the development of University ERP solution e. The university functions or business capabilities would be classified under core, support, ancillary and enabling components (L0). f. Categorization of business capabilities into common, reusable, configurable, and university focussed modules g. Detailed university business capabilities (L1) comprising of 90+ L1 functions were presented h. Overall governance framework for university EA framework was presented i. The overall scope and the ley list of activities to be conducted were discussed

Discussion with NIC State Units

NIC Chhattisgarh

Sr # University Type Status 1 Indira Gandhi Krishi State Public Implemented Vishwavidyalaya, Raipur University 2 Pandit Ravi Shankar Shukla State Public Proposed University,Raipur University

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3 Chhattisgarh Kamdhenu State Public Proposed Vishwavidalaya, Durg University

NIC has implemented solution for Indira Gandhi Krishi Vishwavidyalaya (Agriculture) university with 31 affiliated colleges based out of different locations. The solution has been awarded with the e-Governance Silver award for education and research category.

Further 2 additional universities (Pandit Ravi Shankar Shukla University and Chhattisgarh Kamdhenu Vishwavidalaya) are being considered for implementing the same solution with required customizations especially for admissions and academics where the processes have been found to be different. The solution has been implemented in Indira Gandhi Krishi Vishwavidyalaya, Raipur and is running for 4 years. The current system has digital locker integrated and the record section is active. The solution is currently hosted in State Data Center. Going forward, AeBAS and integration with NAD database would be considered by the State team.

It was also discussed that the available solution could be deployed for Agriculture universities across the country with limited customization requirements since all agricultural universities follow similar rules of ICAR. NIC Chhattisgarh proposed that they would be willing to volunteer for taking a lead role in the implementation phase of this project.

NIC Kerala

Sr # University Type Status 1 Kerala University of Health Sciences State Public Implemented (KUHS), Thrissur University 2 Kerala Agricultural University (KAU) State Public System University implementation in- progress 3 Kerala University of Fisheries and State Public System Ocean studies (KUFOS) University implemented 4 Government Medical College or Institute System MCH - Kozhikhode implemented

5 Vaidyaratnam P.S. Varier Ayurveda Institute System College, Kottakkal implemented 6 Kerala Institute of Local Institute System Administration (KILA) implemented

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NIC State team has developed two solutions (University Suite and Campus Suite) for universities and colleges in Kerala. The University suite has been implemented and handed over to KUHS in 2016. The university has 290 affiliated institutes, 90,000 students and 12,000 faculties. The institutes include government, government aided and private. The solution is currently being implemented for KAU having 10 affiliated colleges since 2013. The state unit mentioned that the views, scopes and demands are greatly different between universities.

For University Suite, file flow has been designed which are integrated with services to provide an end-to-end student service delivery. The services are also enabled with digital signatures. The overall solution has been developed on LAMP architecture. The universities have been using their own data center for hosting the applications.

For Thrissur Medical College, e-Hospital module has been implemented. It was discussed that e-Hospital module would not be covered as a part of this University EA scope.

NIC Karnataka

Sr # University Type Status 1 Bangalore University State Public System University implemented 2 Tumkur University, Tumkur State Public System University implemented 3 Rajiv Gandhi University of Health State Public System Sciences, Bangalore University implemented 4 Vesveswaraiah Technological State Public System University, Belgaum University implemented

NIC State team has developed the University academics value chain covering the core university functions. The solution has been implemented across 17 universities (names of 13 additional universities where NIC solution has been implemented requested as a part of the questionnaire). Each of the universities have common affiliation system as per the Karnataka Higher Education Council. Hence common processes and systems were successfully developed and implemented for the universities for affiliations, and examination process. There exists basic differences between professional and non-professional universities in terms of

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admissions. However, online application submission provision has been provided to students.

Another important aspect presented by the NIC team included the data migration activity. The system was taken over by NIC on 2015 and porting software has been developed to migrate the data. However, processed data (like certificates and degrees) were considered to be the responsibility of the respective universities whereas NIC assumed the responsibility for the new data.

2 VMs have been allocated to each university in Karnataka State DC.

The state team provided example of Tumkur university which has over 100 affiliated colleges and 50,000 students regarding the benefits of adopting NIC solution. The college is saving annually INR 2 crore after having moved from a third party private service provider to NIC. NIC has trained 2-3 technical resources and 8 data entry operators who are currently running the entire system.

Currently, there is no online fees payment module. Colleges collect the fees and enter data in the system. However, provision to integrate with payment gateways for online fee payment may be incorporated. For attendance module, the faculty logs in to the system to mark the present students. Biometric / Aadhar enabled attendance is yet to be implemented.

Office suite package comprising of File and letter monitoring system, audit, projects, grievance and feedback modules have been packages and provided to the universities.

NIC Bihar

Sr # University Type Status 1 Maulana Mazharul Haque Arabic State Public System and Persian University Patna University implemented (MMHA & PU) 2 NIT Patna Institute of System National implemented Importance 3 NIT Durgapur Institute of System National implemented Importance 4 Aryabhatta Knowledge University, State Public System Patna University implemented

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5 J P University (JPU), Chapra State Public System University implementation in- progress 6 BRA Bihar University (BRABU), State Public System Muzaffarpur University implementation in- progress 7 Chanakya National Law University State Public System (CNLU), Patna University implementation in- progress 8 Veer Kunwar Singh University State Public System (VKSU), Arrah University implementation in- progress 9 North East Hill University (NEHU), Central System Shillong, Meghalaya University implementation in- progress 10 Indian Institute of Management (IIM), Institute of System Shillong National implementation in- Importance progress 11 Uttar Pradesh Technical Universities State Public System (UPTU), Uttar Pradesh University implementation in- progress

NIC Bihar has developed Chanakya software solution for universities and this has been implemented in three universities. Going forward, NIC has been approached by Jammu university, NIT Jalandhar to implement the solution.

The key feature of the system mentioned by the team was that the variables in the university processes are being identified and defined at the time of installation and configuration which leads to a smooth deployment. The system also has online registration and fee payment features.

The solution is being hosted in the university data center on the MHRD funds.

Going forward, the state team intends to develop HRMS, hostel, accounting modules and work is in progress. Procurement, administration modules have not been undertaken as on date.

NIC Haryana

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Sr # University Type Status 1 Guru Jhambheshwar University of State Public Study conducted Science & Technology (GJUST University Hisar) 2 Deenabandhu Chhotu Ram State Public Study conducted University of Science & Technology University (DCRUST Murthal), Sonipat 3 YMCA University of Science and State Public Study conducted Technology, (YMCAST), Faridabad University 4 Chaudhary Charan Singh Haryana State Public Study conducted Agriculture University (CCSHAU University Hisar) 5 Lala Lajpat Rai University of State Public Study conducted Veterinary and Animal Sciences University (LUVAS Hisar) 6 Pt. Bhagwat Dayal Sharma University State Public Study conducted of Health Services, (UHS) Rohtak -1 University 7 State University of Performing and State Public Study conducted Visual Arts (SUPVA), Rohtak -1 University 8 Bhagat Phool Singh Mahila State Public Study conducted Vishwavidyalaya, (BPSMU) Khanpur, University Sonipat-1 9 Kurukshetra University (KUK), State Public Study conducted Kurukshetra University 10 Maharishi Dayanand University State Public Study conducted (MDU) , Rohtak University 11 Chaudhari Devi Lal University State Public Study conducted (CDLU), Sirsa University 12 Indira Gandhi University Meerpur State Public Study conducted (IGU), Rewari University 13 Chaudhari Ranbir Singh University State Public Study conducted (CRSU), Jind University 14 Chaudhari Bansi Lal University State Public Study conducted (CBLU), Bhiwani University

NIC state unit mentioned that a comprehensive study has been conducted across 14 state universities and a detailed Digital University Framework report has been prepared on the current state and shared with NIC headquarters.

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NIC Odisha

Sr # University Type Status 1 Utkal University State Public System University implemented 2 Rama Devi Women's University, State Public System Bhubaneswar University implemented

NIC state team has developed and implemented a solution across 2 universities in the state. Admission, recruitment (faculty), academics, online verification of documents, and online payment gateway integration has been implemented. Verification of documents module also includes graduate courses where school board marks are considered for admission purposes.

Currently, first year students are using the system across the two universities and institute data is hosted in State data center, The university solution is hosted on NIC cloud.

The state team mentioned there is a demand for attendance, hostel, asset and workshops (events) module from the university.

NIC Uttarakhand

Sr # University Type Status 1 G B Pant Agriculture University State Public System University implemented

NIC has developed and implemented Integrated Financial Management System (IFMS) which comprises of 21 modules. The university does not have any affiliated institutes.

NIC Maharashtra The state team mentioned they have conducted discussions with Mumbai University. The university currently has affiliations and other modules implemented by a third party agency.

NIC Himachal Pradesh

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NIC state team mentioned that they would also be imitating work on IndEA for public service commission and they have joined to get an understanding of the work being undertaken.

Summary The VC was attended by 9 NIC State Units of which 6 state units have and Key developed and implemented University ERP solution with different Action modules. Most of the solutions are focussed on State Public Universities of Points which the Agricultural universities have been covered by multiple state units including Uttarakhand, Chhattisgarh and Kerala. NIC Bihar has also covered 2 institutes of National Importance (NIT Patna and Durgapur). State units have mentioned that the admission and examination process varies across universities and customizations are required to implement the same solution in different universities. However, since all agricultural universities follow similar rules of ICAR and hence the ease of replicating the solution across agricultural universities may be a quick-win.

The State Units have primarily focussed on the core university value chain covering admissions, examinations along with payroll, fees and attendance with different models of implementation. Some of the State Units mentioned they have received requests from universities for additional modules like attendance, hostel, asset and workshops (events), HRMS and accounting modules.

The action points from the VC include: 1. NIC State Units to share filled questionnaire forms 2. Demonstration of all the solutions to be planned

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8.1.3.2 Minutes of Meeting dated 8th September 2017

Date 08 September 2017 Meeting NIC Headquarters, CGO Complex, Delhi (Video Conference) location NIC 1. Mr. A K Aggarwal, STD (Headquarte 2. Mr. Pratik Srivastava, STD rs) 3. Mrs. Seemantinee Sengupta, STD 4. Mr. H S Baweja, TD

NIC Sr# State Representatives (State 1. Chhattisgarh o Dilip Kumar Debnath, SIO Units) o Mr. Ashok Kumar Banjare, TD o Mr. Abhijit o Dr Saxena, Indira Gandhi Krishi Vishwavidyalaya (IGKV), Raipur o Mr. Ravindra, Sr Programmer,(IGKV), Raipur o Ms. Kalpana, Sr Programmer, (IGKV), Raipur 2. Kerala o Mr. Mohan Das, SIO o Mr. Suresh (Thrissur), TD o Mr. Pradeep Singh 3. Karnataka o Mr. Srinivasan, TD o Dr Ramesh Sariyan, Tumkur University, Deputy Registrar o Prof Paramasurumurthy, Tumkur University, Exams department 4. Bihar o Rajesh Kumar Singh, SIO o Mrs. Nanda Singh, TD o Mr. Syed Mumtaz Reza (Maulana Mazharul Haque Arabic and Persian University Patna (MMHA & PU) 5. Odisha o Dr R N Behera, STD o Mr. Ajit Patnaik, TD o Mr. Satish Pradhan, Utkal University o Mrs. Binodini Pradhan, Ramadevi Womens University

Key The meeting was convened by NIC (Headquarters) with an introduction to Discussion the project and the need for enterprise architecture to be defined for Points Universities. NIC State units have been working on computerization of universities and institutes of national importance. However, these software have been developed in siloes across India and no specific efforts have

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been undertaken to develop a complete holistic configurable university software package tailored to meet Indian Universities. Currently, 8 NIC State Units are participating on this university EA initiative.

NIC headquarters made a presentation on the following UEAF areas: o University current landscape overview covering State units and their existing enterprise assets o Vision for developing University Enterprise Architecture Framework o University Enterprise Architecture Framework would be following India Enterprise Architecture (IndEA), based on TOGAF and has been tailor made for India. o The approach for developing University Enterprise Architecture Framework which would ultimately lead to the development of University ERP solution o Detailed university business capabilities (L1) comprising of 90+ L1 functions were presented

Discussion with Universities

Chhattisgarh

Sr # University Type Status 1 Indira Gandhi Krishi State Public Implemented Vishwavidyalaya, Raipur University

NIC has implemented solution for Indira Gandhi Krishi Vishwavidyalaya (Agriculture) university with 31 affiliated colleges based out of different locations. The solution has been awarded with the e-Governance Silver award for education and research category.

The representatives mentioned that education research activities have been implemented as a part of the system and mobile apps have been developed for the students to undertake research activities and projects in remote areas.

Some of the concerns were configuration and customization requirements were to be factored in the system design and development. Different forms within universities would require the specific form level changes for different universities. As on date, universities would have their own legacy

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system for which data portability would be a key concern. Mobile apps are a pre-requisite for universities.

Kerala

Owing to Onam, no university representatives were available from Kerala.

Karnataka

Sr # University Type Status 2 Tumkur University State Public System University implemented

Tumkur university mentioned that the solution developed by universities were economical in terms of costs and user (student) friendly systems. They expressed the desire to start with the student biometric attendance system as well as extend the examination module based on the discussions.

Bihar

Sr # University Type Status 1 Maulana Mazharul Haque Arabic State Public System and Persian University Patna University implemented (MMHA & PU)

MMHA & PU representative mentioned that the Chanakya solution has been implemented in the university and has registration, admission, examination results module which are live. The university conducts several different courses including medical and vocational courses. There are 8 affiliated colleges and 200 knowledge centers or KRCs.

Odisha

Sr # University Type Status 1 Utkal University State Public System University implemented 2 Rama Devi Women's University, State Public System Bhubaneswar University implemented

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Utkal university currently has a web portal, e-Recruitment, e-Admission, Financial accounting, e-Office, Library solutions implemented in the university. The solutions are used to support 320 colleges under the university. Office automation solution was mentioned as a key enabler for the universities which should be implemented on priority and considering the scale of university requirements, phase-wise approach is suggested.

Ramadevi women’s university has come into existence from 2015 onwards. It has implemented e-Admission suite catering to UG, PG and M Phil courses and e-Examination covering registration, forms submission and publication of results. There are 47 colleges which are supported by these solutions. Going forward, the affiliations module would be desirable. Seminars, workshops management solution is required by the university along with LINGO committee recommendations and screening of students for elections.

Summary The VC was attended by 5 universities from Odisha, Chhattisgarh, and Key Karnataka and Bihar. All the state universities have been using solutions Action developed by NIC State units and mentioned that the solutions have been Points user friendly and cost economical for the universities.

The action points from the VC include: 3. universities to share filled questionnaire forms 4. Committee to be established on a national scale with participating universities to guide the development of the University blueprint

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8.1.3.3 Minutes of Meeting dated 24th October 2017

University Enterprise Architecture Framework

Minutes of Meeting

Workshop and Interactive session 24th October 2017 10:00 AM – 1:00 PM 7th Floor,Convention Hall, NIC, A-Block, CGO Complex, Lodhi Road, Delhi – 110003

A workshop and interaction session on University Enterprise Architceture Framework (UEAF) was held by NIC on 24th October 2017 from 10:00 AM to 1:00 PM at 7th Floor,Convention Hall, NIC, A-Block, CGO Complex, Lodhi Road, Delhi – 110003. The objective of this workshop was to introduce the University Enterprise Architecture Framework (UEAF) as a concept and invite universities, colleges and institutions to collaborate and participate in this ambitious project with NIC. The workshop was attended by the universities and colleges in Delhi. Key participating universities and colleges included IIT, IIIT, JNU, IGNOU, AIIMS, St Stephens, Miranda College, Dyal Singh College and School of Planning and Architecture.

The first session of the workshop presented an overview of NIC, higher education sector scenario in India and some key statitics. The key data sets like total universities and enrolment numbers, type- wise number of universities, gross enrolment ratios (GER), enrolment count level-wise for regular and distance courses covering Universities in India and focussing on Delhi .

The second session focussed on presenting an overview enterprise architecture, India Enterprise Architecture (IndEA), University Enterprise Architecture Framework (UEAF), approach, business architcteure landscape, key activities and outcomes. NIC explained the overal enterprise architecture blueprint which is to be developed for all Indian Universities would be a transformative exercise which would ultimately benefit all universities and colleges in India. Universities were encouraged to participate in this initiative and share their experiences, best practices and feedback on the architecture landscape. Examples were cited for Ministry of Panchayati Raj where a single solution is catering to a extremely fragemented landscape.

The final session was conducted as an interactive session to discuss the university business domains and capabilities. Discussions were conducted on the university value chain comprising of 14 business domains and 99 business capabilities which were defined based on NIC experience in developing solutions in state universities. The university and college representatives presented the following points during the discussion and interactive session:

Component Interactive feedback from participants Stakeholders o The stakeholders in the university business architceture covers students, faculty, employees, regulatory bodies, statutory bodies, central / state governments. It was discussed that industry is also a key stakeholder in several technical institutions. The architecture should focus on third party stakeholders who are involved in developing curriculum, placements and projects / services.

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Component Interactive feedback from participants o Industry and international collaborations with foreign universities, NGOs, business, communities also play an important role. Interfaces with external agencies like foreign universities, employers, etc should be planned. Business o Research is a core domain in the university value chain and should be domains included as a separate entity as it differs from academics entity (Level 0) o Audit is an important activity and is applicable for finance, academics – teaching and learning, examination. The business architecture should cover all these capabilities. Business o Scholarships, stipends should be moved from academics to finance capabilities o Academics should be viewed as teaching & learning and management (Level 1) of teaching and learning resources. o Universities and colleges are providing services to government and business which should be captured as a separate layer under the business capabilities o Development of e-Content by the faculties should also be included under business capability o Inter-institute migration of students and student feedbacks should be incorporated as a part of business capabilities o Student transcripts are being used under NAD and the same should be used under UEAF. Interoperability and ease of performing business functions should be focussed upon. Others o It is important to study and assess a student lifecycle from admissions to alumni transformation to identify and link the associated business capabilities and the underlying challenges in the process. o The EA structure should consider the inherent changes in the governance structure for affiliated and constituent colleges to enable true configurable solution o While designing the solution, integration between various third party solutions with the proposed university solution should be considered. As on date, universities have solutions like moodle, Tally, e-Office which are not integrated or interoperable with the existing ERP solution. o Different solutions or products being offered by NIC should have Single Sign On (SSO) feature to enhance the ease of use. o Colleges also mentioned about the absence of cyber security policy and underlying infrastructure to host applcations which is a key requirement o It was proposed that smaller focussed groups should be established to take forward the action points of this workshop and establish a platform to allow universities to participate. o It was discussed that more of such similar workshops and studies should be conducted at field level to improve the architecture and generate interest and awareness.

The meeting ended with a vote of thanks from NIC to all participating university and college representatives. Feedback form was shared with the universities and a detailed feedback form would be shared with the universities and institutions to provide further details on their organization.

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8.1.3.4 Minutes of Meeting dated 15th December 2017

University Enterprise Architecture

Framework

Minutes of Meeting

Workshop and Interactive session 15 December 2017 10:00 AM – 5:00 PM North Eastern Hill University, Shillong

A workshop and interaction session on University Enterprise Architceture Framework (UEAF) was held by NIC on 15 December 2017 10:00 AM – 5:00 PMfrom 10:00 AM to 5:00 PM at North Eastern Hill University, Shillong. The objective of this workshop was to introduce the University Enterprise Architecture Framework (UEAF) as a concept and gather feedback on the framework. The workshop was attended by the universities and colleges in Assam, Nagaland, Tripura, Mizoram, Meghalaya. Key participating universities and colleges included IIM Shillong, NEHU, Nagaland University, Mizoram University, Tripura University, IIIT Guwahati, National Law University Judicial Acadmy, Assam, NIT, Meghalya.

The session was divided into two sessions. In the first session, universities were introduced to the concept of the university enterprise architecture framework and in the second session universities were invited to share their inputs and feedback.

NIC State units have been working on computerization of universities and institutes of higher education. As on date 7 NIC State Units have been actively working on University ERP solutions covering 38 universities and this has resulted in the development of 10 modules and 100+ sub- modules approximately. However, no baseline study has been organized by any team to come up with a generic model for the universities resulting in redundancy. NIC MHRD team has initiated the project to develop a University Enterprise Architecture Framework (UEAF).

To present the work done till date on UEAF, understand the functions and structures of universities and institute of higher education in North Eastern States, and identify gaps in the UEAF, a workshop was organized by NIC Headquarters and NIC Meghalaya State Unit at the North Eastern Hill University (NEHU), Shillong campus. 12 universities from North Eastern India were represented physically at the workshop, which was chaired by Prof. S.K. Srivastava, Vice Chancellor of NEHU.

Pre-lunch session of the workshop included following activities: 1. Welcome of Prof. S.K. Srivastava and Shri. D.C. Misra by NIC Meghalaya 2. Welcome address by Shri. Timothy Dkhar 3. Background and introduction to UEAF by Shri. D.C. Misra, covering the following areas: a. Introduction to major architecture frameworks FEAF, Gartner, Zachman, TOGAF

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b. Need for enterprise architecture – managing changes to complex solutions in the face of changing business landscapes c. Development of IndEA by Indian Government d. Vision behind UEAF 4. Introduction by participants 5. Inaugural address by Prof. S.K. Srivastava, covering the following areas: a. Focus on solution for institutes of higher education will help them benefit from the digital revolution b. Development of UEAF is a key step in this regard c. Functioning of universities is governed by the universities acts d. Sharing of best practices from model institution through incorporation into the common solution 6. UEAF presentation by Smti. S. Sengupta on the following areas: a. Approach for establishing UEAF including workshops held and proposed in future b. University business architecture covering i. Different organization models available in University eco-system ii. Stakeholders, business roles and actors in University eco-system iii. Types of universities and colleges iv. Business domains (L0) v. Business Capabilities (L1) c. Proposed UEAF governance model 7. NIC Activities for HRD by Shri. A.K Aggarwal, including a. Solutions development by NIC b. Ongoing projects c. Planned initiatives

Post lunch session of the workshop included following activities: 1. Presentation by participating institution. Following seven universities and institutes of higher education presented: a. North Eastern Hill University b. Mizoram University c. Assam Don Bosco University d. Central Agricultural University, Assam e. Nagaland University f. National Law University and Judicial Academy, Assam g. Cotton University, Guwahati 2. Each of the institute presented according to a template that was shared by NIC as part of pre- workshop preparation. Following topics were covered: a. University profile

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b. University vision & mission c. University organization structure d. Key stakeholders, business roles and actors e. Applicable business domains f. Current state of automation and desired automation for capabilities under applicable business domains g. Current concerns and challenges in the university h. Wish list and interest areas for the university i. Feedback on proposed UEAF 3. Workshop conclusion, way forward & vote of thanks by Shri. A.K. Aggarwal

Some of the discussion points included:

 Overall, the coverage of structure and university functions in the business layer of the UEAF was acknowledged to be comprehensive  Following gaps were identified in UEAF:  Regulatory bodies for specific domains to be added o Bar Council of India (BCI) o Council of Architecture (COA) o National Council for Teacher Education (NCTE) o National Council for Hotel Management and Catering Technology (NCHMCT)  Extensions management is core to few universities and should be added along with affiliations management as a domain  IPR management is missing capability under Research domain  Engineering and construction is a major capability for larger institutes that was not covered in UEAF  Day-care, Pre-schools & Kendriya Vidyalayas are key services offered by larger institutes that should be added under the Services and projects domain  Few universities produce and sell goods as a part of their functions. This is an important Ancillary domain missing from UEAF  Digital Notice Board as a capability under Information Services was missing

The meeting ended with a vote of thanks from NIC to all participating university and college representatives. Feedback form was shared with the universities and a detailed feedback form would be shared with the universities and institutions to provide further details on their organization.

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8.1.3.5 Minutes of Meeting dated 12th January 2018

University Enterprise Architecture Framework

Minutes of Meeting

Workshop and Interactive session 12th January 2018 10:00 AM – 5:00 PM ICSSR Seminar Complex, Sector – 14, Panjab University Campus, Chandigarh, India -160014

A workshop and interaction session on University Enterprise Architceture Framework (UEAF) was held by NIC on 12th January 2018 from 10:00 AM to 5:00 PM at ICSSR Seminar Complex, Sector – 14, Panjab University Campus, Chandigarh, India -160014. The objective of this workshop was to introduce the University Enterprise Architecture Framework (UEAF) as a concept and gather feedback on the framework. The workshop was attended by the universities and colleges in Chandigarh, Punjab, Haryana, Himachal Pradesh and Jammu and Kashmir. Key participating universities and colleges included IIT, NIT, Panjab University, Punjab Engineering College, MDU Rohtak.

The session was divided into two sessions. In the first session, universities were introduced to the concept of the university enterprise architecture framework and in the second session universities were invited to share their inputs and feedback.

The first session focussed on presenting an overview enterprise architecture, India Enterprise Architecture (IndEA), University Enterprise Architecture Framework (UEAF), approach, business architcteure framework, key actors, business roles, functions, performance and governance framework. NIC explained the overal enterprise architecture framework which is to be developed for all Indian Universities would be a transformative exercise which would ultimately benefit all universities and colleges in India. Universities were encouraged to participate in this initiative and share their experiences, best practices and feedback on the architecture landscape. Universities expressed their desire to participate in this initiative.

The universities expressed that the major modules which have been implemented or taken up for implementation were admission, payroll, accounts, attendance, file tracking system and library management. The universities expressed that all the modules have been implemented in silos and there is no facility for exchange of data between the modules. Moreover the current system does not cover all the university functions. The universities representatives (10) mentioned that the current solutions or part of it have been developed and maintained in-house by the university whereas 7 university representatives mentioned that they have taken support of private players for implementation. The software solutions mentioned in the course of discussion included SAP which has been taken up by MDU and the implementation is inprogress for registration and semester fees.

In the second session, presentations were made by the participating universities including Deenbandhu Chhotu Ram University of Science and Technology, Haryana, MDU, Guru Jambheshwar University, Punjab Engineering College, Chaudhary Charan Singh University, etc. Some of the discussion points included:

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o Inclusion of additional regulatory bodies like DCI, ICAR, INC, BCI, COA etc o NBA and NAAC should be considered under accredition bodies o Student exchange programs should be considered apart from the industrial relations and international collaborations program o Public relations function is to be considered for university functions o commercial activities by external entities within university campus to be added under the business arhcitceture framework o Library and stores should be considered under central and department o Faculty includes departments and are equivalent to schools. Some universities have centers which are also to be considered. o Payment gateways should consider Bhim and Bharat QR o University type should also consider inter-state corporate bodies o Surveys have different formats and information requirement which mandates that the data architecture should be flexible and agile to support these surveys.

The meeting ended with a vote of thanks from NIC to all participating university and college representatives. Feedback form was shared with the universities and a detailed feedback form would be shared with the universities and institutions to provide further details on their organization.

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8.1.3.6 Minutes of Meeting dated 19th January 2018

University Enterprise Architecture Framework

Minutes of Meeting

Workshop and Interactive session 12th January 2018 10:00 AM – 5:00 PM ICSSR Seminar Complex, Sector – 14, Panjab University Campus, Chandigarh, India -160014

A workshop and interaction session on University Enterprise Architceture Framework (UEAF) was held by NIC on 12th January 2018 from 10:00 AM to 5:00 PM at ICSSR Seminar Complex, Sector – 14, Panjab University Campus, Chandigarh, India -160014. The objective of this workshop was to introduce the University Enterprise Architecture Framework (UEAF) as a concept and gather feedback on the framework. The workshop was attended by the universities and colleges in Chandigarh, Punjab, Haryana, Himachal Pradesh and Jammu and Kashmir. Key participating universities and colleges included IIT, NIT, Panjab University, Punjab Engineering College, MDU Rohtak.

The session was divided into two sessions. In the first session, universities were introduced to the concept of the university enterprise architecture framework and in the second session universities were invited to share their inputs and feedback.

The first session focussed on presenting an overview enterprise architecture, India Enterprise Architecture (IndEA), University Enterprise Architecture Framework (UEAF), approach, business architcteure framework, key actors, business roles, functions, performance and governance framework. NIC explained the overal enterprise architecture framework which is to be developed for all Indian Universities would be a transformative exercise which would ultimately benefit all universities and colleges in India. Universities were encouraged to participate in this initiative and share their experiences, best practices and feedback on the architecture landscape. Universities expressed their desire to participate in this initiative.

The universities expressed that the major modules which have been implemented or taken up for implementation were admission, payroll, accounts, attendance, file tracking system and library management. The universities expressed that all the modules have been implemented in silos and there is no facility for exchange of data between the modules. Moreover the current system does not cover all the university functions. The universities representatives (10) mentioned that the current solutions or part of it have been developed and maintained in-house by the university whereas 7 university representatives mentioned that they have taken support of private players for implementation. The software solutions mentioned in the course of discussion included SAP which has been taken up by MDU and the implementation is inprogress for registration and semester fees.

In the second session, presentations were made by the participating universities including Deenbandhu Chhotu Ram University of Science and Technology, Haryana, MDU, Guru Jambheshwar University, Punjab Engineering College, Chaudhary Charan Singh University, etc. Some of the discussion points included:

o Inclusion of additional regulatory bodies like DCI, ICAR, INC, BCI, COA etc

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o NBA and NAAC should be considered under accredition bodies o Student exchange programs should be considered apart from the industrial relations and international collaborations program o Public relations function is to be considered for university functions o commercial activities by external entities within university campus to be added under the business arhcitceture framework o Library and stores should be considered under central and department o Faculty includes departments and are equivalent to schools. Some universities have centers which are also to be considered. o Payment gateways should consider Bhim and Bharat QR o University type should also consider inter-state corporate bodies o Surveys have different formats and information requirement which mandates that the data architecture should be flexible and agile to support these surveys.

The meeting ended with a vote of thanks from NIC to all participating university and college representatives. Feedback form was shared with the universities and a detailed feedback form would be shared with the universities and institutions to provide further details on their organization.

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8.1.3.7 Minutes of Meeting dated 24th January 2018

University Enterprise Architecture Framework

Minutes of Meeting

Workshop and Interactive session 24th January 2018 10:00 AM – 5:00 PM Karnataka State Higher Education Council, Institution of Printing Technology Building, First floor, Palace Road, Bangalore-560001.

A workshop and interaction session on University Enterprise Architceture Framework (UEAF) was held by NIC on 24th January 2018 from 10:00 AM to 5:00 PM at Karnataka State Higher Education Council, Institution of Printing Technology Building, First floor, Palace Road, Bangalore-560001. The objective of this workshop was to introduce the University Enterprise Architecture Framework (UEAF) as a concept and gather feedback on the framework. The workshop was attended by the universities and colleges in Karnataka, Kerala, Telangana, Andhra Pradhesh, and Tamil Nadu. Key participating universities and colleges included Jawaharlal Nehru Technological University, Hyderabad, University of Hyderabad, National Institute of Technology TRICHY, Anna University, Tumkur University, Vishveshwaraiah University and National Law School of India University Banglore.

Dr S. A. Kori inaugrated the workshop and presented the key initiatives undertaken by Karanataka State Higher Education Council. The key objectives of the program included establishing a better learning eco-system, transparency and efficiency in administration, better resource management, increase in GER and improving quality in higher education. The council had identified 85 ICT initiatives covering the whole of university functions and tailored for specific requirements of Karnataka State Universities. The initiatives comprised of office suite (administration), e-content sharing, inter- connectivity of universities and colleges, e-attendance, student feedback systems, e-Affiliations, Examiniation management systems (EMS), Electronic answer script evaluation system (EASE)University Management Information System (UMIS), HRMS, Online question bank, e-Library, MOOCS, class matrix and monitoring, etc

In the second session, NIC presented an overview enterprise architecture, India Enterprise Architecture (IndEA), University Enterprise Architecture Framework (UEAF), approach, business architcteure framework, key actors, business roles, functions, performance and governance framework. NIC explained the overal enterprise architecture framework which is to be developed for all Indian Universities would be a transformative exercise which would ultimately benefit all universities and colleges in India. Universities were encouraged to participate in this initiative and share their experiences, best practices and feedback on the architecture landscape. Universities expressed their desire to participate in this initiative.

In the post-lunch session, presentations were made by the participating universities including JNTU, University of Hyderabad, VTU, Tumkur University, Central University of Tamil Nadu, etc.

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Some of the discussion points included:

o University systems are tightly inter-linked with Finance. Study and implementations should be initiated with the Finance module. o Funds are also being managed by the faculties and not just the Finance team. Faculties may apply and receive funds from schemes. o Centre and State organization model differs and separate organization structure should be considered for both the university types o One of the implementation approaches taken up by University of Hyderabad was to retain legacy data in the old system and develop the new digital systems from scratch. o Smart class, video lectures recording and sharing, NAD integration and EASE –like systems should be considered under the purview of UEAF o Universities have special officers on deputation as per university requirements o State universities would not have Visitor role (Honourable President of India). Instead it was proposed that the State organization model should begin with Chancellor (Governor), Pro- Chancellor (Minister), followed by VC, Registrar and Registrar (Finance) along with othe applicable officers / posts. o It was proposed that under UEAF, open source solutions should be explored and integration options should be considered. For example universities have existing solutions for libraries and document management system which may be integrated under UEAF through connectors and adaptors. o Exams may be conducted through online and offline mode with the use of physical or OMR based answer sheets. The physical sheets may be scanned and scored online or manually. All these options should be considered under UEAF. o Social channels like blogs, polls, surveys, feeds, calendars should be bought under UEAF purview.

The meeting ended with a vote of thanks from NIC to all participating university and college representatives. Feedback form was shared with the universities and a detailed feedback form would be shared with the universities and institutions to provide further details on their organization.

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8.1.4 List of Participants in regional workshops

S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 1 24-Oct-17 NIC Delhi Dr. Anirban Sengupta Ambedkar University 2 24-Oct-17 NIC Delhi Dr. Jaswinder Singh Principal Sri Guru Teg Bahadur Khalsa College 3 24-Oct-17 NIC Delhi Dr. Param Dev Sharma Associate Professor Sri Guru Teg Bahadur Khalsa College 4 24-Oct-17 NIC Delhi Ms. Sangeeta Gupta Director(IT) TERI University 5 24-Oct-17 NIC Delhi Dr. I.S. Bakshi Principal Dyal Singh College 6 24-Oct-17 NIC Delhi Ms. Preeti Dabas STA Dyal Singh College 7 24-Oct-17 NIC Delhi Sh. H.S.Dubey Administrative Officer Kamala Nehru College 8 24-Oct-17 NIC Delhi Sh. K.Ramesh Administrative Officer Kamala Nehru College 9 24-Oct-17 NIC Delhi Dr. V.P Rupam Deputy Director IGNOU 10 24-Oct-17 NIC Delhi Dr. Suhail Anwar NIFT 11 24-Oct-17 NIC Delhi Dr. Vinay Maitri Head(CASS) School of Planning & Architecture 12 24-Oct-17 NIC Delhi Dr. Pratibha Jolly Principal Miranda House 13 24-Oct-17 NIC Delhi Dr. Mallika Verma Associate Professor Miranda House 14 24-Oct-17 NIC Delhi Dr. Ritu Gupta Assistant Professor Miranda House 15 24-Oct-17 NIC Delhi Dr. Anuradha Khattar Assistant Professor Miranda House 16 24-Oct-17 NIC Delhi Sh. Sanjeev Kumar CIS JNU 17 24-Oct-17 NIC Delhi Sh. Deepak Bishla System Administration- IT Service Ambedkar University 18 24-Oct-17 NIC Delhi Sh. Praveen Bhatt System Administration- IT Service Ambedkar University 19 24-Oct-17 NIC Delhi Sh. Bipin Kumar Tripathi R.S.O Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapith 20 24-Oct-17 NIC Delhi Sh. Gyan Chand Sharma Assistant Programmer Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapith 21 24-Oct-17 NIC Delhi Sh. K.Narayanan Senior System Manager IIT 22 24-Oct-17 NIC Delhi Naveen Bhatia Computer Operator NUEPA 23 24-Oct-17 NIC Delhi G.Veerabahu A.O NUEPA 24 24-Oct-17 NIC Delhi Dr. PK Gupta Registrar IIFT 25 24-Oct-17 NIC Delhi Shellu Ahuja Manager(Acad.) IIIT-Delhi

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 26 24-Oct-17 NIC Delhi D.B.Chandershekhar Registrar IIIT-Delhi 27 24-Oct-17 NIC Delhi Keshav Dutt Dy Director(Fin) South Asian University 28 24-Oct-17 NIC Delhi Vineet Ghildyal AD (ICT) South Asian University 29 24-Oct-17 NIC Delhi Dr Rajeev ARSD College ARSD College 30 24-Oct-17 NIC Delhi Pitamber Ben SFO IIFT 31 24-Oct-17 NIC Delhi Dr. Sanjay Arya Professor AIIMS 32 24-Oct-17 NIC Delhi Kaushlendra Singh IT Admin St. Stephoen's College 33 24-Oct-17 NIC Delhi Abhinay Saxena IT Mangaer IIIT-Delhi 34 24-Oct-17 NIC Delhi N.Thakur Sr. Manager EY 35 24-Oct-17 NIC Delhi Dr. R.G. Murali Project I/C Rashtriya Sanskrit Sansthan 36 24-Oct-17 NIC Delhi Dinesh Programmer RSKS 37 24-Oct-17 NIC Delhi Dr. Sanjeev Lalwani Registrar AIIMS 38 24-Oct-17 NIC Delhi DC Mishra DDG NIC 39 24-Oct-17 NIC Delhi Anshul Kumar Aggarwal STD NIC 40 24-Oct-17 NIC Delhi Ms. Seemantini Gupta STD NIC 41 24-Oct-17 NIC Delhi Lalchand Yadav STD NIC 42 24-Oct-17 NIC Delhi H.S.Baweja STD NIC 43 24-Oct-17 NIC Delhi Hemant Bhargava Project Manager NIC 44 24-Oct-17 NIC Delhi Abhiroop Banaerjee Manager NIC 45 24-Oct-17 NIC Delhi Harish Singh Software Support NIC 46 24-Oct-17 NIC Delhi Sapna Yadav Devloper NIC 47 15-Dec-17 NEHU Shillong Vijay Prasad Assam Don Bosco University 48 15-Dec-17 NEHU Shillong Bantei Syiemiong IIM Shillong 49 15-Dec-17 NEHU Shillong Narayan Chheltey IIM Shillong 50 15-Dec-17 NEHU Shillong Mayank Rai CAV, Imphal 51 15-Dec-17 NEHU Shillong Pradip K Bora CAV, Imphal 52 15-Dec-17 NEHU Shillong Gantan Hajorg NIFT Shillong

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 53 15-Dec-17 NEHU Shillong N. Albert Khitho Nagaland University 54 15-Dec-17 NEHU Shillong Peter Ki Nagaland University 55 15-Dec-17 NEHU Shillong Dr. Jamal Hussain Professor Mizoram University 56 15-Dec-17 NEHU Shillong Rahul Kumar Asst. Lecturer IHM Shillong 57 15-Dec-17 NEHU Shillong Deboran Rose Shylla Passah Lecturer IHM Shillong 58 15-Dec-17 NEHU Shillong Friedaling S Cajee Technical Officer Nehu 59 15-Dec-17 NEHU Shillong Catherine A.R Diengdoh Incharge College Devlopement Nehu Council 60 15-Dec-17 NEHU Shillong Ivan Lyngdoh Technical Officer Nehu 61 15-Dec-17 NEHU Shillong P.P.Dey Sr. System Analist Nehu 62 15-Dec-17 NEHU Shillong U.K. Das Finance Officer Tripura University 63 15-Dec-17 NEHU Shillong M.M. Reangu It. Registrar Tripura University 64 15-Dec-17 NEHU Shillong S.De Technical Officer Nehu 65 15-Dec-17 NEHU Shillong Gitimoni Saikia Lecturer IIIT Guwahati 66 15-Dec-17 NEHU Shillong Mridul. R. Cotton University, Guwahati 67 15-Dec-17 NEHU Shillong Jydiprasad National Law University Judicial Acadmy, Assam 68 15-Dec-17 NEHU Shillong Tapan. Kumar Singha Jt. Registrar Nehu 69 15-Dec-17 NEHU Shillong Ms. Deborah Rose Shylla Lecturer Hotel Management Catering, Shillong Passah 70 15-Dec-17 NEHU Shillong Dr. I.N.Nayak Registrar Nehu 71 15-Dec-17 NEHU Shillong Chinmay Bhattacharay Sr. Tech. Director NIC 72 15-Dec-17 NEHU Shillong Dr. Guruprasad Khataniar Academic Registrar NEHU 73 15-Dec-17 NEHU Shillong Dhrubajyoti Chaudhary System Operator NEHU 74 15-Dec-17 NEHU Shillong Sidhartha Mazumdar Technical Assistant NEHU 75 15-Dec-17 NEHU Shillong Rabinath Ung Ngullie Sr. IT. Engineer CIHSR 76 15-Dec-17 NEHU Shillong Ashok Kumar Asst. Professor IHM Shillong 77 15-Dec-17 NEHU Shillong Dr. L.J.Sinrh Professor Nehu 78 15-Dec-17 NEHU Shillong Jayanta IASST, Guwahati

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 79 15-Dec-17 NEHU Shillong Bondoulong Technical Assistant NIT, Meghalya 80 15-Dec-17 NEHU Shillong Rajesh Roy Asst. Fac NIT, Meghalya 81 15-Dec-17 NEHU Shillong DC Mishra DDG NIC 82 15-Dec-17 NEHU Shillong Anshul Kumar Aggarwal STD NIC 83 15-Dec-17 NEHU Shillong Ms. Seemantini Gupta STD NIC 84 15-Dec-17 NEHU Shillong Marut Chaudhary Consultant NIC 85 12-Jan-18 Panjab University Sh. Sushil Kumar Network Administrator PEC University of Technology, Chandigarh Chandigarh 86 12-Jan-18 Panjab University Sh. Prabhsimran Singh Bindra Network Administrator PEC University of Technology, Chandigarh Chandigarh 87 12-Jan-18 Panjab University Guldeep Singh System Administrator Panjab University,Chandigarh Chandigarh 88 12-Jan-18 Panjab University Sh. Kanwal Pal Singh Controller of Examination Central University of Punjab, Bathhinda Chandigarh 89 12-Jan-18 Panjab University Dr. Satwinder Singh Assistant Professor Central University of Punjab, Bathhinda Chandigarh 90 12-Jan-18 Panjab University Dr. Bhupinder Singh Information Scientist Central University of Punjab, Bathhinda Chandigarh 91 12-Jan-18 Panjab University Prof. (Dr.) Jagdeep Singh Registrar Central University of Punjab, Bathhinda Chandigarh 92 12-Jan-18 Panjab University Dr Kawaljeet Singh Director Punjabi University, Patiala Chandigarh 93 12-Jan-18 Panjab University Sh. Dalbir Singh System Analyst Punjabi University, Patiala Chandigarh 94 12-Jan-18 Panjab University Mr. Kuldeep Kumar The Rajiv Gandhi National University of Law, Patiala Chandigarh 95 12-Jan-18 Panjab University Mr. Inderpreet Singh The Rajiv Gandhi National University of Law, Patiala Chandigarh 96 12-Jan-18 Panjab University Dr. Jatinder Garg Registrar GURU RAVIDAS AYURVED UNIVERSITY, Hoshiarpur Chandigarh 97 12-Jan-18 Panjab University Mr. Sanjay Bhatnagar Director IT Enabled Services Maharaja Ranjit Singh Punjab Technical University, Chandigarh Bathinda

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 98 12-Jan-18 Panjab University Mr. Subhash Bansal Fin. Opt Chandigarh 99 12-Jan-18 Panjab University Mr. Davinder Singh Programmer Baba Farid University of Health & Medical Sciences, Chandigarh Faridkot 100 12-Jan-18 Panjab University Dr. Daman Preet Singh FI (Acss) Sant Longowal Institute of Engg. & Tech., Longowal Chandigarh 101 12-Jan-18 Panjab University Dr. Birmohan Singh Associating Sant Longowal Institute of Engg. & Tech., Longowal Chandigarh 102 12-Jan-18 Panjab University Mr. Sarbjeet Singh Scientist "D" NIC Chandigarh 103 12-Jan-18 Panjab University Dr. Balbir Singh Associate Professor Shri Mata Vaishno Devi University, Katra Chandigarh 104 12-Jan-18 Panjab University Dr. Rakesh Kumar Jha Assistant Professor Shri Mata Vaishno Devi University, Katra Chandigarh 105 12-Jan-18 Panjab University Dr. Ashutosh Vashishtha Associate Professor Shri Mata Vaishno Devi University, Katra Chandigarh 106 12-Jan-18 Panjab University Dr. Yashwant Singh Associate Professor Central University of Jammu Chandigarh 107 12-Jan-18 Panjab University Mr. Sahil Kumar Pandit PA to VC Central University of Jammu Chandigarh 108 12-Jan-18 Panjab University Mohammad Irfan Dar Consultant IT Central University of Kashmir Chandigarh 109 12-Jan-18 Panjab University Dr AK Mayor Dean Dr. Y.S. Parmar University of Horticulture and Chandigarh Forestry, Solan 110 12-Jan-18 Panjab University Mr. R.K.Walia Officer Incharge cic Dr. Y.S. Parmar University of Horticulture and Chandigarh Forestry, Solan 111 12-Jan-18 Panjab University Dr. Madam Kumar Registrar Himachal Pradesh Technical University, Hamirpur Chandigarh 112 12-Jan-18 Panjab University Mr. Deshraj Indian Institute of Technology, Mandi Chandigarh 113 12-Jan-18 Panjab University Mr. Puneet Sharma Chandigarh

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 114 12-Jan-18 Panjab University Mr. Girish sharma System Analyst Central University of Himachal Pradesh Chandigarh 115 12-Jan-18 Panjab University Mr. Naveen Kumar SRF Himachal Pradesh University Chandigarh 116 12-Jan-18 Panjab University Dr. Rahul Rishi Director (UIET) Maharshi Dayanand University, Rohtak Chandigarh 117 12-Jan-18 Panjab University Dr. Sumeet Gill U.Nodal Officer AISHE Maharshi Dayanand University, Rohtak Chandigarh 118 12-Jan-18 Panjab University Ms Monica Computer Programmer Chaudhary Charan Singh Haryana Agricultural Chandigarh University, Hisar 119 12-Jan-18 Panjab University Mr. Amarjeet Computer Programmer Chaudhary Charan Singh Haryana Agricultural Chandigarh University, Hisar 120 12-Jan-18 Panjab University Dr. MS Dhankhar COE Deenbandhu Chhotu Ram University of Science & Chandigarh Technology, Murthal(Sonepat) 121 12-Jan-18 Panjab University Prof. Raj Kumar Dean Academic Affairs Deenbandhu Chhotu Ram University of Science & Chandigarh Technology, Murthal(Sonepat) 122 12-Jan-18 Panjab University Dr. Ravi Bhushan Deputy Registrar CHAUDHARY RANBIR SINGH UNIVERSITY, JIND Chandigarh 123 12-Jan-18 Panjab University Dr. Reena Rani Associate Professor INDIRA GANDHI UNIVERSITY, MEERPUR Chandigarh 124 12-Jan-18 Panjab University Dr.Pardeep Kumar Associate Professor Kurukshetra University, Kurukshetra Chandigarh 125 12-Jan-18 Panjab University Dr. Sanjay Tyagi Assistant Professor Chandigarh 126 12-Jan-18 Panjab University Dr. Rajoo Pandey Professor N.I.I. Kurukshetra Chandigarh 127 12-Jan-18 Panjab University Mr. Himanshu System Manager YMCA University of Science & Technology, Faridabad Chandigarh 128 12-Jan-18 Panjab University Mr Anil Vohra Programmer Bhagat Phool Singh Mahila University, Khanpur Chandigarh Kalan, Sonipat 129 12-Jan-18 Panjab University Dr. Bhavna Sharma Head of Dept Chandigarh

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 130 12-Jan-18 Panjab University Mr Govind Sharma DU Co-ordinator HKCL, Panchkula Chandigarh 131 12-Jan-18 Panjab University Ms. Meenu Nain Dy. Dir Dept of Tech Education , Panchkula Chandigarh 132 12-Jan-18 Panjab University Dharampal Saini Scientist-D NIC-Haryana Chandigarh 133 12-Jan-18 Panjab University Dr. Anil Pandit Registrar GJUS&T Hisar Chandigarh 134 12-Jan-18 Panjab University Mr. Ram Vikas Maorya Programmer GJUS&T Hisar Chandigarh 135 12-Jan-18 Panjab University Anshul K Aggarwal STD NIC Chandigarh 136 12-Jan-18 Panjab University Pratik K Shrivastava STD NIC Chandigarh 137 12-Jan-18 Panjab University Susheel Kumar STD NIC Chandigarh 138 12-Jan-18 Panjab University Krishan Lal TD NIC Chandigarh 139 12-Jan-18 Panjab University Pratibhs Singh TD NIC Chandigarh 140 12-Jan-18 Panjab University Noor Singh Saini SA NIC Chandigarh 141 12-Jan-18 Panjab University Abhirup Banerjee Consultant (EY) NIC Chandigarh 142 12-Jan-18 Panjab University Chhavi NIC Chandigarh 143 12-Jan-18 Panjab University Raj Kanwar NIC Chandigarh 144 12-Jan-18 Panjab University Pargat Singh Staff Car Driver NIC Chandigarh 145 12-Jan-18 Panjab University Anil Sharma NIC Chandigarh 146 12-Jan-18 Panjab University Rajat Thakur NIC Chandigarh

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 147 12-Jan-18 Panjab University Punjab Singh NIC Chandigarh 148 12-Jan-18 Panjab University Neeraj NIC Chandigarh 149 12-Jan-18 Panjab University Naveen Bishla NIC Chandigarh 150 19-Jan-18 NIT Patna Sujan Kumar Mohanty IT- Consultant AIIMS Bhuwaneshwar 151 19-Jan-18 NIT Patna Dr. K.K Sahu Dev- Officer L.N. Mithila University- Darbhanga 152 19-Jan-18 NIT Patna Dr. R.K Das Sr. TD NIC, Bhubaneswar 153 19-Jan-18 NIT Patna Dr. Jitendra Kumar Vats Assist. Professor Jai Prakash University, Chapra 154 19-Jan-18 NIT Patna S. Mumtaz Razu Programmer MMHAPU Patna 155 19-Jan-18 NIT Patna Ashok Kr. Singh Systm Analyst Central University, Bihar 156 19-Jan-18 NIT Patna Prof. M.S.Islam Professor Magadh University, Bodhgaya 157 19-Jan-18 NIT Patna Dr. Satyendra Prajapat Associate Professor Magadh University, Bodhgaya 158 19-Jan-18 NIT Patna T.I Ahmed D.E.O Magadh University, Bodhgaya 159 19-Jan-18 NIT Patna R.K. Dinkar BAO Arayabhatta Knowledge University 160 19-Jan-18 NIT Patna Dr. B.K.Das Assist. Professor Dept. of Arch 161 19-Jan-18 NIT Patna Rakesh Kumar Phd Scholar Dept. of CSE 162 19-Jan-18 NIT Patna G. Pradhan ECE 163 19-Jan-18 NIT Patna Dr. Rama Vikram Singh Associate Professor J.P.U 164 19-Jan-18 NIT Patna Jeetandra Kumar Bilaspur University 165 19-Jan-18 NIT Patna A.N.Pandey Registrar Nalanda Open University 166 19-Jan-18 NIT Patna Ashish Singh Phd Scholar NIT, Patna 167 19-Jan-18 NIT Patna Krishna Kumar Phd Scholar NIT, Patna 168 19-Jan-18 NIT Patna Qumar Ibrahim M.tech NIT, Patna 169 19-Jan-18 NIT Patna Kaliyan Agrawal P.H.D CIMP Patna 170 19-Jan-18 NIT Patna Dr. A.K Jha HOD BASU, Patna 171 19-Jan-18 NIT Patna Name not legible BASU, Patna

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 172 19-Jan-18 NIT Patna Dr. Pankaj Kumar Asst. Professor BASU, Patna 173 19-Jan-18 NIT Patna Dr. Kumar Assisant BASU, Patna 174 19-Jan-18 NIT Patna Dr. Vijay 175 19-Jan-18 NIT Patna Mr. Alok Ranjan IT Consultant Nava Nalanda Mahavihara 176 19-Jan-18 NIT Patna Rajesh kr. Singh SIO, NIC NIC 177 19-Jan-18 NIT Patna Nanda Singh STD & ASIO NIC 178 19-Jan-18 NIT Patna Dr. A.P Singh Asst. Professor NIT, Patna 179 19-Jan-18 NIT Patna J.P.Singh PI(MIS) NIT, Patna 180 19-Jan-18 NIT Patna Ravish Kumar Asst. Professor NIT, Patna 181 19-Jan-18 NIT Patna Anubhav Pratak Student NIT, Patna 182 19-Jan-18 NIT Patna Manish Kumar Sr. Programmer NIC 183 19-Jan-18 NIT Patna Piyush Phd Scholar NITP 184 19-Jan-18 NIT Patna Rajan Sinha Phd Scholar NITP 185 19-Jan-18 NIT Patna Paras Kumar Programmer NIC 186 19-Jan-18 NIT Patna Sunil Saumya Phd NIT(CSE) 187 19-Jan-18 NIT Patna Abhinav Kumar Phd NIT(CSE) 188 19-Jan-18 NIT Patna Pradeep Kr. Roy Phd NIT(CSE) 189 19-Jan-18 NIT Patna Kirti Kumari Phd NIT(CSE) 190 19-Jan-18 NIT Patna Mamta M.tech NIT(CSE) 191 19-Jan-18 NIT Patna Abrar Khan NITP-CSE 192 19-Jan-18 NIT Patna Paritosh Tech. Assistant NITP-CSE 193 19-Jan-18 NIT Patna Rajesh Kumar Lab. Tech NITP-CSE 194 19-Jan-18 NIT Patna Nagendra Singh M.tech NIT(CSE) 195 19-Jan-18 NIT Patna Rahul Ranjan P.H.D NIT(CSE) 196 19-Jan-18 NIT Patna Ajit Kr. Dubey Tech. Assistant NIT(CSE) 197 19-Jan-18 NIT Patna Ashish Singh P.H.D NIT(CSE) 198 19-Jan-18 NIT Patna Kumar Debasis P.H.D NITP-CSE

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 199 19-Jan-18 NIT Patna Ashish Ranjan P.H.D NITP-CSE 200 19-Jan-18 NIT Patna Bishwarmal P.H.D NITP-CSE 201 19-Jan-18 NIT Patna Naina Yadav JRF NITP 202 19-Jan-18 NIT Patna Balanand Jha JRF NITP 203 19-Jan-18 NIT Patna Neha P.H.D NITP 204 19-Jan-18 NIT Patna Hiteshwar Kr. Azad P.H.D NITP 205 19-Jan-18 NIT Patna Pratik Kumar Shrivastava Sr.Technical Director NIC 206 19-Jan-18 NIT Patna Anshul Kumar Aggarwal Sr. Technical Director NIC 207 24-Jan-18 KSHEC , Abhirup Banerjee Consultant NIC Bengaluru 208 24-Jan-18 KSHEC , Prof. Dr. Suresh Registrar Karnataka State Rural Dev. & Panchayat Raj Bengaluru V.Nadagoudar University, 209 24-Jan-18 KSHEC , Dr. H. Basavaraj Comptroller University of Agricultural Sciences, Dharwad Bengaluru 210 24-Jan-18 KSHEC , Dr. Vilas S Kulkarni Professor University of Agricultural Sciences, Dharwad Bengaluru 211 24-Jan-18 KSHEC , Dr. P. Marimuthu Addl. Prof. National Institute of Mental Health & Neuro Science Bengaluru 212 24-Jan-18 KSHEC , Sh. Chandan Kumar MT I/C Manager National Institute of Mental Health & Neuro Science Bengaluru 213 24-Jan-18 KSHEC , Mr. Veeresh Vakra Technical Staff Karnatak University Bengaluru 214 24-Jan-18 KSHEC , Sh. Roopesh Kumar A Assistant Prof. Tumkur University Bengaluru 215 24-Jan-18 KSHEC , Sh. Santosh Akki B Computer Programmer Tumkur University Bengaluru 216 24-Jan-18 KSHEC , Dr. K.C Narayanaswamy Controller of Examintion University of Agricultural Sciences, GKVK Bengaluru 217 24-Jan-18 KSHEC , Dr. Gopinath G Technical officer to Dean University of Agricultural Sciences, GKVK Bengaluru 218 24-Jan-18 KSHEC , Dr.Malhikarjun Professor university of agricultural and horticultural sciences Bengaluru shivamogga

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 219 24-Jan-18 KSHEC , V.Gayathri S. Gr. L D.T.E Bengaluru 220 24-Jan-18 KSHEC , Jayashree S. Gr. L D.T.E Bengaluru 221 24-Jan-18 KSHEC , Dr. G.S. Venkatesh Professor VTU Bengaluru 222 24-Jan-18 KSHEC , Dr. Yogendra. K Deputy Registrar Kuvempu University Bengaluru 223 24-Jan-18 KSHEC , Prof. Venketsh Professor Kuvempu University Bengaluru 224 24-Jan-18 KSHEC , Dr. G.Raju Director & Coordinator Kannur University Bengaluru 225 24-Jan-18 KSHEC , Sri. Manikuttan C Assistant Registrar Kerala Veterinary & Animal Sciences University Bengaluru 226 24-Jan-18 KSHEC , Dr. G K Viswanadh Proffesor Jawaharlal Nehru Technological University, Bengaluru Hyderabad 227 24-Jan-18 KSHEC , Dr. Sanjay Kumar Sharma Director University of Hyderabad Bengaluru 228 24-Jan-18 KSHEC , Mr. G. Ranjith Kumar Asst. Proffesor Rajiv Gandhi University of Knowledge Technologies Bengaluru 229 24-Jan-18 KSHEC , Mr. B. Krishna Software Engineer Rajiv Gandhi University of Knowledge Technologies Bengaluru 230 24-Jan-18 KSHEC , Kiran KMJ Sr. Programmer Dr.NTR UNIVERSITY OF HEALTH SCIENCE, AP Bengaluru 231 24-Jan-18 KSHEC , P. Ravi Prasad Sr. System Analys Dr.NTR UNIVERSITY OF HEALTH SCIENCE, AP Bengaluru 232 24-Jan-18 KSHEC , M . Kris Systm Admin Dr.NTR UNIVERSITY OF HEALTH SCIENCE, AP Bengaluru 233 24-Jan-18 KSHEC , Dr. P. Thiyagarajan Assistant Professor Central University of Tamilnadu Bengaluru 234 24-Jan-18 KSHEC , Mrs. Esakkiammal Information Scientist Central University of Tamilnadu Bengaluru 235 24-Jan-18 KSHEC , Dr. S. Nickolas Associate Professor National Institute of Technology Bengaluru

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 236 24-Jan-18 KSHEC , Dr. S. Mihimairaja Dean Incharge Tamilnadu Agricultural Univerisity Bengaluru 237 24-Jan-18 KSHEC , Mr. N. Ravi Kumar System Analyst Bharathiar University, Coimbatore Bengaluru 238 24-Jan-18 KSHEC , Mr. P. Pillappan Assistant Technical Officer Bharathiar University, Coimbatore Bengaluru 239 24-Jan-18 KSHEC , S. Durairaj Asst. Registrar Tamilnadu Teacheres Education University, Chennai Bengaluru 240 24-Jan-18 KSHEC , Prof. Dr. P Ganesan Head Tamilnadu Teacheres Education University, Chennai Bengaluru 241 24-Jan-18 KSHEC , Dr. D. George Director Anna University Bengaluru 242 24-Jan-18 KSHEC , Yashavantha Doagre Director Mysore University Bengaluru 243 24-Jan-18 KSHEC , Shivarao Chandanker Assist. Registrar Gulbarga University Bengaluru 244 24-Jan-18 KSHEC , Mandhar M.G System Analyst Managalore University Bengaluru 245 24-Jan-18 KSHEC , Sahesha. M IT Cordinator Kuvempu Universtity Bengaluru 246 24-Jan-18 KSHEC , Vijayendra. S.K Assist.Director Kannada University Bengaluru 247 24-Jan-18 KSHEC , chorita.S Assist. IT Cordinator Davanagere University Bengaluru 248 24-Jan-18 KSHEC , Mauamma V.Reddy Assist. Professor Rani Channamma University Bengaluru 249 24-Jan-18 KSHEC , Dr. S.A.Augadi IT Cordinator & Professor Vishveshwaraiah University Bengaluru 250 24-Jan-18 KSHEC , Kumar S System Analyst Rajiv Gandhi University of Health Science Bengaluru 251 24-Jan-18 KSHEC , Dr. Rajendra Assist. Professor Karnataka State Law University Bengaluru 252 24-Jan-18 KSHEC , Dr. Vashish Assist. Professor Karnataka Folklore University Bengaluru

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S.N Workshop Workshop Name of the Participant Designation University/ College Name o date location 253 24-Jan-18 KSHEC , B. Krishna Software Engineer RGUKT, Basar Bengaluru 254 24-Jan-18 KSHEC , G.Ranjith Kumar Asst. Professor RGUKT, Basar Bengaluru 255 24-Jan-18 KSHEC , A. Vijaya Kumar Director TNAU, Coimbatore Bengaluru 256 24-Jan-18 KSHEC , Name not legible Ass. Professor NIT T Bengaluru 257 24-Jan-18 KSHEC , S.Esakkiammal Information Scientist Central University of Tamilnadu Bengaluru 258 24-Jan-18 KSHEC , Dr. VVV Ramanna Senior Technical Director NIC-Vijaywada Bengaluru 259 24-Jan-18 KSHEC , N.Ravikumar System Analyst Bharathiar University Bengaluru 260 24-Jan-18 KSHEC , Pillappan P Assistant Technical Officer Bharathiar University Bengaluru 261 24-Jan-18 KSHEC , Dr. G K Viswanath OSD to Vice Chancellor JNTU Hyderabad Bengaluru 262 24-Jan-18 KSHEC , Prof. B. Edra Margaret IT Cordinator SMT. V.H.D. Central Institute of Home Science Bengaluru 263 24-Jan-18 KSHEC , Ms. Usha. A NLSIU Banglore Bengaluru 264 24-Jan-18 KSHEC , Yethiraj N.G IT Cordinator Maharani Science College for Women Bengaluru 265 24-Jan-18 KSHEC , Dr. Ramesha Reddy Information Officer Department of Collegiate Education, Karnataka Bengaluru 266 24-Jan-18 KSHEC , Pratik Kumar Shrivastava Sr.Technical Director NIC Bengaluru 267 24-Jan-18 KSHEC , Anshul Kumar Aggarwal Sr. Technical Director NIC Bengaluru 268 24-Jan-18 KSHEC , Ms. Seemantini Gupta STD NIC Bengaluru

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University data sets 8.2.1 Vision and mission statements

Sr University State Vision Mission # 1 Tumkur University Karnataka To create a generation of human resources to  To transform guiding vision into action successfully meet the global challenges plan through a band of community of teachers who are professionally competent and conscientiously upright.  To promote high quality of research for sustainable development of a society.  To bridge the gap between academic knowledge and professional skill.  To create adequate academic and physical infrastructure for high level performance.  To promote and develop outreach and extension activities for disadvantaged groups of society.  To introduce reformatory and innovative measures for balanced development.  To build institutional networking for knowledge sharing.  To initiate action to utilize the information and communication technology system.  To institutionalize good governance with proper accountability, transparency and collective participation.  To create adequate students support services for effective prosecution of their studies.

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Sr University State Vision Mission #  To promote and develop vocational education, career and life skill development.  To initiate and implement such other measures as are necessary for effective functioning of a university.

2 Indira Gandhi Krishi Chhattisgarh Sustainable integrated development of Improving the competitiveness of agriculture Vishwavidyalaya agriculture for rural livelihood enhancement, sector, by building capacity, enhancing generation of economic growth and productivity and profitability, maintaining opportunities in state of Chhattisgarh. sustainability of production and consumption systems through efficient use of natural resources and energy, and catalyzing innovation across the agriculture in order to ensure food and nutritional security, and inclusive growth. 3 Utkal University Odisha To be a center of excellence in higher education  To provide students with knowledge, with a focus on innovative teaching, learning, skills, values, and sensitivity necessary for research, consultancy and extension activities successful citizenship for building a creative, enlightened and  To create and disseminate knowledge productive civil society. through interdisciplinary research and creative inquiry in developing a meaningful and sustainable society  To equip the students with problem solving, leadership and teamwork skills and inculcating a sense of commitment to quality, ethical behaviour and respect for all  To provide a platform for free flow of ideas where discovery and creativity will foster proffessional growth and will usher in a

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Sr University State Vision Mission # better world.  To ensure acedemic excellence in this dynamic knowledge economy by exposing students to new ideas, new ways of understanding, new ways of knowing in their journey of intellectual transformation.

4 NIT Patna Bihar To contribute to India and the World through excellence in scientific and technical education and research; to serve as a valuable resource for industry and society; and to remain a source of pride for all Indians. 5 G B Pant University Uttarakhand  The University aims at reaching the of Agriculture and remotest of the remote areas of its Technology jurisdiction in order to cater to the needs of those requiring its services, and desiring participation in its programmes.  The University commits itself to become a vital instrument for the socio-economic transformation of rural masses of Uttarakhand. 6 NIT Durgapur West Bengal To impart quality technical education and focus  To impart quality technical and scientific on research and innovation to education and produce cater to the need of the country  engineers, technologists, scientists and citizens who will contribute meaningfully to the growth and development of the country and excel in various disciplines of knowledge  To initiate the students to research- oriented teaching-learning environment in

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Sr University State Vision Mission # the Institute with a focus on excellence and innovation 7 Aryabhatta Bihar Our vision is to mould the character, shape the Knowledge career, bring perfection in behaviour and University excellence in educating the younger generation of today for future. Also, to bring up a vibrant knowledge university resonating with the mission of all round development of students in particular and the nation and mankind in general by providing value- based, creative, innovative quality education. 8 Ramadevi Odisha  To develop the University into a centre of  To provide quality higher education for Women’s University excellence in higher education through holistic development of women. Bhubaneshwar promotion of quality teaching and  To create an environment for research. empowerment of women..  To provide opportunities to women  To strengthen visibility voice and through training in professional skills representation of women in all fields. leading to gainful employment.  To expand participation of women in  To foster leadership qualities with social community growth and nation building. responsibilities.  To build a world class University to meet global challenges.

9 Maulana Mazharul Bihar  to provide dissemination of knowledge,  to undertake Research and consultancy to Haque Arabic and research and consultancy in all areas of enrich teaching learning program; Persian University learning;  to develop appropriate curriculum and  to ensure access and inclusion of all in infrastructure; the institutions of higher education  to participate in collaborative research and specially to the minorities, women and teaching with institutions and individuals; other deprived sections of the society;  to develop extension services with the

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Sr University State Vision Mission #  to develop scientific mind and to impart object to provide for application value based education; orientation;  to inculcate the spirit of secularism,  to develop leadership quality amongst the nationalism and human rights among the enrolled students; students;  to provide purposeful education at affordable cost; 10 Kerala Agricultural Kerala  Kerala Agricultural University is well  Excellence in Agricultural Education, University poised to meet the challenges ahead Research and Extension for Sustainable that transforms agriculture sector into Agricultural Development and Livelihood the engine of growth of Kerala's security of farming community economy by providing the human resources, and skills and technology for the sustainable development of state's agriculture, all economic activities put to the production of biomass based land and water including crop production (agriculture) and forestry .

11 IIT Delhi Delhi To contribute to India and the World through  To generate new knowledge by engaging excellence in scientific and technical education in cutting-edge research and to promote and research; to serve as a valuable resource academic growth by offering state-of-the- for industry and society; and remain a source of art undergraduate, postgraduate and pride for all Indians. doctoral programmes.   To identify, based on an informed perception of Indian, regional and global needs, areas of specialization upon which the institute can concentrate.  To undertake collaborative projects which

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Sr University State Vision Mission # offer opportunities for long-term interaction with academia and industry.  To develop human potential to its fullest extent so that intellectually capable and imaginatively gifted leaders can emerge in a range of professions. 12 IIIT Delhi Delhi Is globally respected for research and education  To carry out advanced research and Offers thriving UG and PG programs development in information and software Is socially relevant, industry facing, and globally technologies, and in leveraging IT in connected specific domain areas.  To train and educate, at both undergraduate and postgraduate levels, engineers of outstanding ability who can become innovators and new product creators. 13 IGNOU Delhi IGNOU, the National Resource Centre for Open  Strengthen the development of the and Distance Learning (ODL), with international National Resource Centre as a proactive recognition and presence, shall provide role model for high-quality and learner- seamless access to sustainable and learner- centric Open and Distance Learning centric quality education, skill upgradation and system training to all by using innovative technologies  Share professional capabilities and and methodologies and ensuring convergence resources to improve standards of of existing systems for massive human resource distance education in the country; required for promoting integrated national  Periodically assess and accredit development and global understanding. institutions of Open and Distance Learning to promote centres of excellence in the country;  Develop networks, using emerging technologies and methods, with global reach for effective programme delivery;

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Sr University State Vision Mission #  Provide an intelligent and flexible system of education to meet the challenges of access and equity, and work towards development of a knowledge society;  Forge convergence of all systems and work for seamless education across national boundaries to develop global collaboration and partnership;  Take education to the hitherto unreached and promote community participation for local development through life-coping skills;  Provide specific need-based education and training opportunities for continuous professional development and skill upgradation to in-service professionals; and  Strive towards continuous development of methods and strategies for research and development for generation of knowledge in frontier areas, including Open and Distance Learning  16 Ambedkar Delhi The University aspires to combine equity and  University social justice with excellence, and to pioneer an institutional culture of non-hierarchical functioning, team work and creativity. The University strongly believes that no knowledge becomes socially productive unless it spreads across society, transcending barriers of caste,

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Sr University State Vision Mission # creed and class. Only then can teaching and learning become liberating undertakings, contributing to the promotion of equality, social justice and excellence. 17 Delhi Technological Delhi To be a world class university through education  To establish centres of excellence in University , innovation and research for the service of emerging areas of science, engineering, humanity technology, management and allied areas  To foster an ecosystem for incubation, product development, transfer of technology and entrepreneurship  To create environment of collaboration, experimentation, imagination and creativity  To develop human potential with analytical abilities, ethics and integrity  To provide environment friendly, reasonable and sustainable solutions for local & global needs

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8.2.2 Organization structures

Specific and unique university organization models have been depicted basis of central / state / open / institute of national importance classification. The objective was to collect different types of university oranization models and collate the union of these structures in the university business architecture framework. The different combination of the organization models which have been considered are as follows: University Name Type Distance Specialization Others IGNOU Centre Yes No IIT Delhi Institution of National Importance JNU Centre General IIIT Delhi Institution of Technology National Importance Indira Gandhi Krishi State Agriculture Vidyalaya University of Delhi – Centre Yes General School of Open Learning Utkal University State General NIT Patna Institution of Technology National Importance NIT Durgapur Institution of Technology National Importance Rajiv Gandhi University State Medical of Health Sciences, Karnataka NIT Karnataka Institution of Technology National Importance NIT Kurukshetra Institution of Technology National Importance Visveswaraya Private Technology Technological University Allahabad University State Public Yes General Affiliating and Constituent

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8.2.2.1 IGNOU

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8.2.2.2 IIT Delhi

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8.2.2.3 IIT Kanpur

8.2.2.4 IIT Jaipur

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8.2.2.5 JNU Delhi

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8.2.2.6 School of Open Learning – University of Delhi

8.2.2.7 IIIT Delhi

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8.2.2.8 Indira Gandhi Krishi Vidyalaya, Raipur

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8.2.2.9 IIM Udaipur

8.2.2.10 Rajiv Gandhi University of Health Sciences, Karnataka

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8.2.2.11 Maulana Mazharul Haque Arabic & Persian University, Patna

8.2.2.12 NIT Karnataka, Surathkal

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8.2.2.13 NIT Kurukshetra

8.2.2.14 Visveswaraya Technological University

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8.2.2.15 MDU Rohtak

8.2.2.16 Uttar Pradesh Technical University Dr. A.P.J. Abdul Kalam Technical University is the new name of Uttar Pradesh Technical university.

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8.2.2.17 Govind Ballabh Pant University, Pantnagar

8.2.2.18 IP University

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NIC solutions

8.3.1 Universities and institutes covered

Sr # NIC State Unit Specialization Type Name of Institute Location Activities Engineering & Guru Jhambheshwar University of Science 1 Haryana Technology State Public University & Technology (GJUST Hisar) Hisar Study conducted Deenabandhu Chhotu Ram University of Engineering & Science & Technology (DCRUST Murthal), 2 Haryana Technology State Public University Sonipat Sonipat Study conducted Engineering & YMCA University of Science and 3 Haryana Technology State Public University Technology, (YMCAST), Faridabad Faridabad Study conducted Medical and Chaudhary Charan Singh Haryana 4 Haryana others State Public University Agriculture University (CCSHAU Hisar) Hisar Study conducted Medical and Lala Lajpat Rai University of Veterinary 5 Haryana others State Public University and Animal Sciences (LUVAS Hisar) Hisar Study conducted Medical and Pt. Bhagwat Dayal Sharma University of 6 Haryana others State Public University Health Services, (UHS) Rohtak -1 Rohtak Study conducted State University of Performing and Visual 7 Haryana Arts State Public University Arts (SUPVA), Rohtak -1 Rohtak Study conducted Bhagat Phool Singh Mahila Vishwavidyalaya, (BPSMU) Khanpur, 8 Haryana General State Public University Sonipat-1 Sonipat Study conducted Kurukshetra University (KUK), 9 Haryana General State Public University Kurukshetra Kurukshetra Study conducted Maharishi Dayanand University (MDU) , 10 Haryana General State Public University Rohtak Rohtak Study conducted Chaudhari Devi Lal University (CDLU), 11 Haryana General State Public University Sirsa Sirsa Study conducted Indira Gandhi University Meerpur (IGU), 12 Haryana General State Public University Rewari Rewari Study conducted

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Sr # NIC State Unit Specialization Type Name of Institute Location Activities Chaudhari Ranbir Singh University 13 Haryana General State Public University (CRSU), Jind Jind Study conducted Chaudhari Bansi Lal University (CBLU), 14 Haryana General State Public University Bhiwani Bhiwani Study conducted 15 Karnataka General State Public University Tumkur University Tumkur System implemented Medical and 16 Karnataka others State Public University RGUHS, Bangalore Bangalore System implemented Engineering & Visveswaraiah Technological University 17 Karnataka Technology State Public University (VTU) Belgaum Proposed Engineering & 18 Karnataka Technology State Public University Belgaum (Covers all Engineering Colleges) Proposed Indira Gandhi Krishi Vishwavidyalaya, 19 Chhattisgarh Agriculture State Public University Raipur Raipur System implemented Medical and Government Medical College or MCH - 20 Kerala others Institute Kozhikhode Kozhikhode System implemented Medical and Vaidyaratnam P.S. Varier Ayurveda 21 Kerala others Institute College, Kottakkal Kottakkal System implemented Medical and Kerala University of Health Sciences 22 Kerala others State Public University (KUHS) Thrissur System implemented Fisheries and Kerala University of Fisheries and Ocean 23 Kerala Ocean study State Public University studies (KUFOS) Kochi System implemented System implementation in- 24 Kerala Agriculture State Public University Kerala Agricultural University (KAU) Thrissur progress Kerala Institute of Local Administration 25 Kerala Administration Institute (KILA) Thrissur System implemented Maulana Mazharul Haque Arabic and 26 Bihar General State Public University Persian University Patna (MMHA & PU) Patna System implemented Engineering & Institute of National 27 Bihar Technology Importance NIT Patna Patna System implemented

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Sr # NIC State Unit Specialization Type Name of Institute Location Activities Engineering & Institute of National 28 Bihar Technology Importance NIT Durgapur Durgapur System implemented Engineering & 29 Bihar Technology State Public University Aryabhatta Knowledge University, Patna Patna System implemented System implementation in- 30 Bihar General State Public University J P University (JPU), Chapra Chapra progress System BRA Bihar University (BRABU), implementation in- 31 Bihar General State Public University Muzaffarpur Muzaffarpur progress System Chanakya National Law University implementation in- 32 Bihar Law State Public University (CNLU), Patna Patna progress System Veer Kunwar Singh University (VKSU), implementation in- 33 Bihar General State Public University Arrah Arrah progress System North East Hill University (NEHU), implementation in- 34 Bihar General Central University Shillong, Meghalaya Shillong progress System Institute of National Indian Institute of Management (IIM), implementation in- 35 Bihar Management Importance Shillong Shillong progress System Engineering & Uttar Pradesh Technical Universites implementation in- 36 Bihar Technology State Public University (UPTU), Uttar Pradesh Lucknow progress System Engineering & Thiruvananthap implementation in- 37 Bihar Technology Kerala Technical University uram progress 38 Odisha General State Public University Utkal University Bhubaneswar System implemented 39 Headquarters Tourism Institute Management Systems Study conducted 40 Uttarakhand Agriculture State Public University G B Pant Agriculture University Pantnagar System implemented

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Sr # NIC State Unit Specialization Type Name of Institute Location Activities Pandit Ravi Shankar Shukla University, 41 Chhattisgarh General State Public University Raipur Durg Proposed Veterinary and CHHATTISGARH KAMDHENU 42 Chhattisgarh animal sciences State Public University VISHWAVIDALAYA Raipur Proposed Rama Devi Women's University, 43 Odisha General State Public University Bhubaneswar Bhubaneswar System implemented

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8.3.2 Solutions developed or implemented for Universities

ID University Location Solution Name Year Business architecture L1 Business Architecture L2 B.INV.001 Medical College Kerala Campus Suite 2015 Academics Student admission Hospital, Kozhikode B.INV.002 Students portal

B.INV.003 Curriculum

B.INV.004 Time table management

B.INV.005 Clinical schedule management

B.INV.006 Certificate

B.INV.007 Attendance

B.INV.008 Fee management

B.INV.009 Stipend

B.INV.010 Internship

B.INV.011 Administration File movement management B.INV.012 e-Application

B.INV.013 Finance management

B.INV.014 Budgeting

B.INV.015 Human resource Service book management B.INV.016 Payroll

B.INV.017 Communications SMS services management B.INV.018 Employee forums

B.INV.019 Dashboard

B.INV.020 Intranet

B.INV.021 Notices

NIC Page 255 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.022 e-Mail B.INV.023 Vaidyaratnam P.S. Kerala Campus Suite 2009 Academics Student admission Varier Ayurveda College, Kottakkal B.INV.024 Curriculum

B.INV.025 Certificates

B.INV.026 Attendance

B.INV.027 Seminar / workshop

B.INV.028 Human resource Staff recruitment

B.INV.029 Service management

B.INV.030 Payroll

B.INV.031 Biometric management

B.INV.032 Administration File movement

B.INV.033 e-Application

B.INV.034 Finance management

B.INV.035 Budgeting

B.INV.036 Hospital management Roll duty assignment

B.INV.037 Hospital duty alterations

B.INV.038 Ward booking

B.INV.039 Others (Add-ons) Event alert

B.INV.040 Message

B.INV.041 SMS alerts

B.INV.042 Discussion forum

B.INV.043 e-Granthalaya

B.INV.044 Website

B.INV.045 Intranet

NIC Page 256 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.046 Notice board B.INV.047 Kerala University of Kerala Campus Suite Not Admission Student data management Fisheries and available Ocean studies (KUFOS) B.INV.048 Admission Student profile

B.INV.049 Admission number generation

B.INV.050 Reports

B.INV.051 Academics Master data – one time and annual

B.INV.052 Eligibility

B.INV.053 Attendance

B.INV.054 Semester registration

B.INV.055 Marks management

B.INV.056 Grade card, internal mark sheet and transcripts B.INV.057 Fees Fee components

B.INV.058 Fee structure

B.INV.059 Fee collection

B.INV.060 Fees due notification

B.INV.061 Certificate Course completion

B.INV.062 Conduct certificates

B.INV.063 Transfer

B.INV.064 Bona-fide

B.INV.065 Course fee

B.INV.066 Bus concession

B.INV.067 Human resources Employee data

NIC Page 257 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.068 Reprts

B.INV.069 Active / Inactive employees

B.INV.070 Generate seats and employee mapping

B.INV.071 Holidays, leave credit and reporting officer

B.INV.072 Leave application

B.INV.073 Leave register

B.INV.074 Attendance Biometric data

B.INV.075 CL – late entry / early exit

B.INV.076 Reports

B.INV.077 Payroll Master data

B.INV.078 Salary details

B.INV.079 Process bills, taxes and arrears

B.INV.080 Reports

B.INV.081 Event management Create events master

B.INV.082 Notices

B.INV.083 Alerts

B.INV.084 Message/Dashboard / Individual /Group message SMS B.INV.085 Individual /Group SMS

B.INV.086 Notices

B.INV.087 Inventory Management Master data

B.INV.088 Asset entry

B.INV.089 Reports

B.INV.090 Digital File flow Subject and seat mapping

B.INV.091 Tapal entry

NIC Page 258 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.092 Tapal transfer to seats

B.INV.093 Creation and movement of file flow

B.INV.094 Approval and disposal of file

B.INV.095 Room maintenance

B.INV.096 Budgeting and account Ledger heads

B.INV.097 Allocate budget

B.INV.098 Accounting functions

B.INV.099 Bills

B.INV.100 Register maintenance

B.INV.101 Cheque issue

B.INV.102 Preparation of bills and books B.INV.103 Kerala Agricultural Kerala University Suite Not Admission Candidate registration University (KAU) available B.INV.104 Publish notifications

B.INV.105 Acknolwedge hard copies

B.INV.106 Master data management

B.INV.107 Online programmes management

B.INV.108 Payroll Master data

B.INV.109 Salary details entry

B.INV.110 Reports

B.INV.111 Academics Master data entry

B.INV.112 External marks entry

B.INV.113 Verification

B.INV.114 Reports

B.INV.115 File Tapal management

NIC Page 259 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.116 File management

B.INV.117 Document management

B.INV.118 Despatch

B.INV.119 Record room B.INV.120 Kerala Institute of Kerala CoKILA 2016 Asset Management Purchase order generation Local Administration B.INV.121 Purchased item verification edits

B.INV.122 Generate proceedings for stock entry into stock register B.INV.123 Purchase Item entry in to stock register

B.INV.124 Generate payment order, sent for approval B.INV.125 Sent purchased items to maintain department for issue B.INV.126 QRcode Verification

B.INV.127 Stock Verification

B.INV.128 Stock Removal

B.INV.129 Closing Stock Process

B.INV.130 Add/Edit Removal Reason

B.INV.131 View Asset Registration Report

B.INV.132 Purchase order approval

B.INV.133 Purchase order view, notification, approval/forward for approval B.INV.134 Approval/forward for approval of the bills purchased for assets B.INV.135 Issue of items to departments.

B.INV.136 Verify the number of assets Purchased

NIC Page 260 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.137 Check the quality of the assets

B.INV.138 Accept or Reject the assets purchased

B.INV.139 Issue the assets purchased

B.INV.140 Generate QRcode for assets purchased

B.INV.141 Approve the complaints

B.INV.142 Reports

B.INV.143 Master entries

B.INV.144 Backlog item entry in to stock register

B.INV.145 QR Code sticker generation

B.INV.146 Add/Edit Complaint

B.INV.147 Complaint Approval Settings

B.INV.148 Complaint Approval

B.INV.149 Complaint List

B.INV.150 Attendance Generate Attendance Report

B.INV.151 Generate Punch Report

B.INV.152 Generate Movement Report

B.INV.153 Generate Late Entry Report

B.INV.154 Generate Early Exit Report

B.INV.155 Generate Not punching Report

B.INV.156 Generate Missed punching Report

B.INV.157 Consumable management Raise requisition to issue consumables from store, through CoKILA B.INV.158 Purchase order approve

B.INV.159 Quotation notification and Purchase order approval/forward for approval

NIC Page 261 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.160 Approval/forward for approval of the payment order of the bills purchased for Consumables B.INV.161 Receiving purchase requisitions from Store Manager B.INV.162 Clubbing the purchase requisitions and generating quotation notices B.INV.163 Purchase order generation

B.INV.164 Purchase Bill processing

B.INV.165 Payment processing

B.INV.166 Stores Master data entry

B.INV.167 Entry of current stock into stock register

B.INV.168 Issue of consumables to Employee, to training programme or to individual from outside KILA B.INV.169 Return of consumables from Employees /Khalasis /outside individuals B.INV.170 Raising requisitions for the purchase of consumables to stores B.INV.171 Verification of consumables purchased

B.INV.172 updating the stock register

B.INV.173 Generating management information reports B.INV.174 File flow Tappal management

B.INV.175 File management

B.INV.176 Document management

B.INV.177 Record room

B.INV.178 Payroll Refer master entries

NIC Page 262 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.179 Salary details entry

B.INV.180 Download and print Bills

B.INV.181 Reports B.INV.182 Kerala University of Kerala University Suite 2013 Finance and Accounting Voucher entry (Payment, Receipt, Contra, Health Sciences Journal) B.INV.183 Download and print voucher

B.INV.184 Search, edit, delete or reprint voucher

B.INV.185 Verify vouchers (Payment, Receipt, Contra, Journal) B.INV.186 Sending vouchers to FO for approval

B.INV.187 Reports (Cash book, General ledger etc)

B.INV.188 Add new account heads

B.INV.189 Approval of vouchers

B.INV.190 Add fixed asset head with depreciation percentage B.INV.191 Attendance Generate Attendance Report

B.INV.192 Generate Punch Report

B.INV.193 Generate Movement Report

B.INV.194 Generate Late Entry Report

B.INV.195 Generate Early Exit Report

B.INV.196 Cancellation/Migration Filling the Application Form for any Certificate student B.INV.197 Creating the File from online tapals

B.INV.198 Attaching the tapal into already created File B.INV.199 Processing the Application

B.INV.200 Forwarding the Application

NIC Page 263 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.201 Approval of application

B.INV.202 Digitally signed Cancellation/Migration Certificate B.INV.203 Synopsis module Filling the Application Form

B.INV.204 Creating Tapal as per the Application

B.INV.205 Creating File

B.INV.206 Processing the Application

B.INV.207 Approving the File

B.INV.208 Digitally signed Eligibility

B.INV.221 Guide Selection

B.INV.222 Submission of Research Proposal

B.INV.223 Application Validation

B.INV.224 Reviewing Research Proposal

B.INV.225 Send for Registrar approval

B.INV.226 Assign Reviewer

B.INV.227 Check review status

B.INV.209 File flow Tappal management

B.INV.210 File management

B.INV.211 Document management

B.INV.212 Record room

B.INV.213 Student registration Student pro forma submission

B.INV.214 Annual admission fee process

B.INV.215 Student registration process

B.INV.216 Create student registration notification

B.INV.217 Approval by Registrar

NIC Page 264 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.218 View/ Approve opening notification detail

B.INV.219 Payroll Salary details entry

B.INV.220 Download and print Bills

B.INV.228 Financial Accounting Receipts of universities

B.INV.229 Expenses of university

B.INV.230 Examination expenses B.INV.231 Multiple Colleges in Haryana Digital University 2016 e-Services for Students Informative services Haryana Framework B.INV.232 Online Admissions

B.INV.233 Student registration

B.INV.234 Online ID card generation

B.INV.235 Time table

B.INV.236 e-Mail and Login ID

B.INV.237 Online teaching materials access

B.INV.238 Scholarships application processing

B.INV.239 Certificate issuance services

B.INV.240 Semester examination services

B.INV.241 Hostel allotment

B.INV.242 Online access to libraries

B.INV.243 Internet and WiFi services

B.INV.244 Digital Lockers

B.INV.245 Grievance submission

B.INV.246 e-Services for staff and Informative services teachers B.INV.247 Employees e-Mail ID and Login creation

NIC Page 265 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.248 e-Salary, HRMS, PIS, Service records, Online tour bills, LTC bills, Increments details, PPF/GPF details, Leave applications, tour approval B.INV.249 Online document management and sharing B.INV.250 AEBAS attendance

B.INV.251 House allotment

B.INV.252 Online access to library books-Intra-DU- Domain, KIOSKS etc B.INV.253 Internet and WiFi services

B.INV.254 Online Requisitions/Indents

B.INV.255 Upload awards/marks/ internal assessments B.INV.256 e-Examination services Online Application and Fees

B.INV.257 Generation and Publishing of Exam schedule, Center, Venue, Seat Number, Roll Number, Seating-plan and Hall tickets/Admit cards etc B.INV.258 Generation of Secrecy numbers for answer-sheets B.INV.259 DSC/e-Signing based online uploading of External and Internal awards by the examiners B.INV.260 Preparation of results and Synchronization with Students data B.INV.261 Result verification and validation with all pre-requisite data B.INV.262 Result processing, ordinance application and Publishing

NIC Page 266 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.263 Online download of result sheets by students B.INV.264 Online application and fees for re- evaluation, duplicate DMC, Certificate B.INV.265 Pushing results & e-documents to the digital locker of students B.INV.266 Provide Online facility to verify documents/Results of students to the recruitment agencies B.INV.267 Storage of electronic form of data on offsite locations in encrypted form B.INV.268 e-Administration Services e-Placement

B.INV.269 e-Procurement and e-Tendering

B.INV.270 e-Inventory control

B.INV.271 Online Indents and Requisitions for stores

B.INV.272 Centralized file movement and tracking

B.INV.273 Creation of e-Mail ID of all staff members along with Login ID/Password B.INV.274 Implementation of AEBAS

B.INV.275 Digital Literacy Campaign for staff members and others B.INV.276 Construction & Development works monitoring B.INV.277 Campus clean and development of Green DU. B.INV.278 Digital Library & its management

B.INV.279 e-Infrastructure and ICT NOFN /SWAN Connectivity Services B.INV.280 Network connectivity and Speed (Shared/divided)

NIC Page 267 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.281 Networked computers

B.INV.282 Staff and Proffessor systems

B.INV.283 ICT Computer Labs

B.INV.284 University DC

B.INV.285 Servers

B.INV.286 Storage

B.INV.287 Data Backup

B.INV.288 WiFi

B.INV.289 CCTV

B.INV.290 SMS and eMail services

B.INV.291 Digital classrooms

B.INV.292 Webcast services

B.INV.293 Feedback system

B.INV.294 Select Universities Karnataka Not Administration Letter & File Tracking System in Karnataka available B.INV.295 Audit Para Management Info. System

B.INV.296 Project Management Info. System

B.INV.297 Academics Online Grievance Management Info. System B.INV.298 Online Affiliation Management Info. System B.INV.299 Online Admission Management Info. System(Recognition, Migration, etc) B.INV.300 e-Content Management Info. System

B.INV.301 Performance Monitoring System (Internal Exams, Assignments, Project work, Practical, etc)

NIC Page 268 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.302 Students Electronic Attendance Monitoring System (SEAMS) B.INV.303 Examination Appointment of Examiners/Observers for Practical B.INV.304 Online entry of Panel of Examiners(College & Subject Wise) B.INV.305 indent of Answer Booklets

B.INV.306 Logistics Support on Delivery of Answer Booklets B.INV.307 Eligibility Check &Online Mode of Examination Fee Payment B.INV.308 Online Hall ticket/Admission Ticket download B.INV.309 Assignment of Students to Exam Centre/Halls B.INV.310 Generation of Invigilator Diary

B.INV.311 QPODS - Question Paper Online Distribution System (Each Exam Centre) B.INV.312 Distribution of Answer Booklets to Exam Centre, Hall, Students B.INV.313 Absentees Statement Preparation

B.INV.314 Used/Unused Answer Booklets Info. System B.INV.315 Auto Coding & Decoding of Answer Booklet B.INV.316 Part-I & II Scanning (OMR & Barcode)

B.INV.317 Online Non-Digital Valuation Mark Entry(Theory) B.INV.318 Scanning of Answer Booklets

NIC Page 269 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.319 Digital Mode of Packing and distribution of Answer booklets Evaluators ( thro’ Automatic mode) B.INV.320 EASE (Electronic Answer Script Evaluation) System for Evaluation of Answer Booklets B.INV.321 Auto Tabulation of Marks(Result Processing) B.INV.322 Moderation

B.INV.323 Gracing

B.INV.324 Result processing & Declaration/Dissemination of results thro’ SMS, Mobile App., Portal, e-Mail B.INV.325 Result Dissemination Post Examination Activities B.INV.326 Honorarium to Examiners(Question Papers Setters, Answer Booklets Evaluators, Examination Hall Superwisors/Invigilators, etc) through ECS B.INV.327 Online fee payment for the Photo Copy, Re-totalling, Revaluation of Answer Sheet B.INV.328 Re-Processing of Result for all the students applied for the re-valuation B.INV.329 Marks Statement Printing

B.INV.330 PDC – Provisional Degree Certificate Printing B.INV.331 Consolidated Marks Card B.INV.332 Indira Gandhi Krishi Chhattisgarh IGMIS 2014 Admission Online application for CET Exam for Vishwavidyalaya, admission in PG and PhD program Raipur

NIC Page 270 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.333 Allotment of exam centre, admit card generation B.INV.334 OMR answer booklet preparation, attendance sheet generation, scanning and reading of OMR answer booklet B.INV.335 Marks entry and merit list preparation, CET exam result declaration B.INV.336 Online application for admission counseling in UG, PG and PhD program B.INV.337 Documents verification, seat allotment and admission letter generation B.INV.338 Seat matrix, vacant seat position, know your status, admission notification B.INV.339 Allotment of best possible seat based on the options given B.INV.340 Online fee payment through SBI payment gateway B.INV.341 SMS based alert system

B.INV.342 Education and University admission form examination B.INV.343 Online student fee collection through SBI payment gateway B.INV.344 Course and faculty allotment

B.INV.345 Student course registration and generation of registration card B.INV.346 College ID and UEID generation.

B.INV.347 Registering students for semester examinations B.INV.348 Exam time table preparation and admit card download facility

NIC Page 271 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.349 Capturing the periodical course attendance B.INV.350 Capturing the internal assessment marks

B.INV.351 Exam duty allotment for externals and observers B.INV.352 Results preparation and dissemination of results through web and android based Mobile App B.INV.353 Semester Report Card

B.INV.354 Online application for revaluation, re- totaling, grace mark and clearance examination B.INV.355 Finance Online budget estimation, preparation, automatic generation of supplementary budget B.INV.356 Budget grant entry, budget realization entry and online budget allotment to DDOs. Grant and allotment order generation B.INV.357 Online tracking of budget allotment, payments and expenses for DDOs B.INV.358 Online tax and non-tax payment facility

B.INV.359 Online bills preparation-for Pay, Medical, TA, AC bill and bill passing through online approval mechanism B.INV.360 Centralized solution for salary preparation with facility to generate annual salary statement, GPF & pension statement and various schedules like GPF,NPS, LIC, home loan, consumer loan etc

NIC Page 272 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.361 Online availability of pay slips through employee corner and IGKV Mobile App B.INV.362 MIS and DSS reports available for use of all administrative departments, budget controlling officers, and DDOs B.INV.363 Online compilation of accounts and reconciliation, expenditure report and balance sheet preparation B.INV.364 Research Research Proposal Format (RPF-I) – online submission of research project by employees and students with basic details, Investigator profile, technology details and budget estimation B.INV.365 Research Proposal Format (RPF-II) – Annual report submission of projects with details like progress of work, new recommendation, technologies, process, products, and knowledge developed for farmers, technology assessment and success stories B.INV.366 Final project report submission in RPF-III

B.INV.367 Establishment Employee profile

B.INV.368 Employee pay data

B.INV.369 University setup module – sanction and filled post of all the employees including contractual employees B.INV.370 E-service book

B.INV.371 Transfer and promotion of employees

B.INV.372 Inventory and stock management module

B.INV.373 Dashboards Counseling

NIC Page 273 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.374 Education

B.INV.375 Examination

B.INV.376 Research

B.INV.377 Finance

B.INV.378 Establishment B.INV.379 NIT Patna, Bihar Chanakya Not Students online admission form submission Durgapur and available MMHA&PU B.INV.380 Online payments for admission

B.INV.381 Registration number / roll number generation B.INV.382 Submit exam form / register for semesters

B.INV.383 Download admit cards, provisional certificates B.INV.384 View results and result history

B.INV.385 View admission details

B.INV.386 Feedback of classes

B.INV.387 Academics Admission form corrections

B.INV.388 Update / View student details (basic, photograph, signature, etc) B.INV.389 Update exam forms

B.INV.390 Generate reports (admitted and registered students) B.INV.391 Reset passwords

B.INV.392 Faculty Online marks entry and generate reports

B.INV.393 Online attendance entry and generate reports B.INV.394 Faculty allotment for various courses

NIC Page 274 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.395 Exam update/correct marks components / attendance after verification B.INV.396 generate report (marks modification)

B.INV.397 HOD allotment for various departments/courses B.INV.398 subject assignment for various year-wise or semester-wise courses B.INV.399 entry/ upload exam-schedule for various exams B.INV.400 generate consolidated year-wise, semester-wise list of pass out students B.INV.401 generate criteria-based report of student’s result B.INV.402 track the status of marks entry by faculties

B.INV.403 view student’s details using Reg no. / Roll no. B.INV.404 search student details using his/her name/roll no/reg no B.INV.405 generate and print admit cards/ attendance list B.INV.406 generate & print TR (Tabulation Register) Sheet B.INV.407 freeze TR sheet so that any modification can be prevented in future without required permission B.INV.408 generate various kind of certificates deliverable to students. B.INV.409 Master data admin prepare master data of institutes / colleges running under a university B.INV.410 prepare master data of various courses run by a university / institute

NIC Page 275 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.411 prepare master data of all the users

B.INV.412 generate reports of all master data

B.INV.413 Data capture capture real-time photographs, thumb impression & signature of students at the time of admission B.INV.414 MIS / admin view & reply the feedback/complain reported by faculties B.INV.415 create /activate/de-activate user for various role B.INV.416 reset password

B.INV.417 View online users of Chanakya software B.INV.418 Utkal University Odisha Dynamic Portal 2016 e-Admission Upload admission details (Courses, Time and Student Life Table , Faculty , Fess , Eligibility Criteria, Cycle Semester Details or Year end), Assessment Application details B.INV.419 e-Admission Publish List of approved courses

B.INV.420 e-Recruitment Online Application Receipt & Processing

B.INV.421 Online Payment

B.INV.422 SMS

B.INV.423 Application Status verification

B.INV.424 Download & Printing of Application Form B.INV.425 Rama Devi Odisha Dynamic Portal 2017 e-Admission Same as Utkal University Women's and Student Life University, Cycle Bhubaneswar Application B.INV.426 e-Examination Publish examination dates

B.INV.427 Online application for examination

B.INV.428 View and download exam schedules

NIC Page 276 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.429 Apply for various papers

B.INV.430 Pay exam fees

B.INV.431 Verification and processing of application

B.INV.432 Download admit cards

B.INV.433 Issue notification to students

B.INV.434 e-Result Marks entry

B.INV.435 Results processing and generation

B.INV.436 University automation Generation of Registration Number & Receipts B.INV.437 Generation of Migration Certificate & issue B.INV.438 Notification of Form Fill up schedule and Examination Schedule B.INV.439 Issue examination related notice to all departments/affiliated colleges B.INV.440 Online examination form fillup

B.INV.441 Online generation of Mark Sheet Statement B.INV.442 Online generation of Alphabetical list cat college level after each phase B.INV.443 Online generation of CNR (at University and College Level) B.INV.444 Online generation of Admit Card

B.INV.445 SMS to candidates regarding form fill up schedule B.INV.446 Issue date wise , Subject and paper wise Examination Program/ schedule sms to each candidate

NIC Page 277 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.447 Subject statements(college wise) after each semester /annual examination B.INV.448 Issue to final mark sheets

B.INV.449 Generation of provisional certificate

B.INV.450 Prepare Merits list (Hons. wise), Subject wise (P.G) B.INV.451 Institutions under Hqrs Institute 2013 Notification NCHMCT Management System B.INV.452 Affiliation

B.INV.453 Institute profile Profile

B.INV.454 Course curriculum

B.INV.455 Seat matrix

B.INV.456 Teaching schemes

B.INV.457 Academics Course curriculum

B.INV.458 Seat Matrix

B.INV.459 Teaching schemes

B.INV.460 Fee

B.INV.461 Admissions

B.INV.462 Student profile

B.INV.463 Examination

B.INV.464 Answer sheet evaluation

B.INV.465 Result declaration

B.INV.466 Degree / Diploma / Certificate award

B.INV.467 Administration and Staff Operations B.INV.468 APAR

NIC Page 278 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.469 Faculty Development Programs

B.INV.470 CFA

B.INV.471 Assets management

B.INV.472 BOG profile

B.INV.473 MOA and Bye Laws

B.INV.474 Department / Divisions

B.INV.475 R&P Rules

B.INV.476 Legal Activities Management

B.INV.477 Feedback

B.INV.478 MIS

B.INV.479 IHM and FCIs Hqrs Institute 2013 Notification Management System B.INV.480 Institutes

B.INV.481 Academics Course curriculum (Institute level implementation) B.INV.482 Seat matrix

B.INV.483 Teaching schemes

B.INV.484 Fee

B.INV.485 Admissions (Residual seats of B.Sc & M.Sc, and Diploma & Certification Courses) B.INV.486 Student profile

B.INV.487 Timetable

B.INV.488 Attendance

B.INV.489 Co-curricular activities

B.INV.490 Examination

NIC Page 279 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.491 Answer sheet evaluation

B.INV.492 Result

B.INV.493 Degree/Diploma/Certificate Issue

B.INV.494 Stipend

B.INV.495 Placements

B.INV.496 Administration and Staff Operations B.INV.497 Leave record

B.INV.498 APAR

B.INV.499 Contact hours (Faculty)

B.INV.500 Faculty Development Programs

B.INV.501 Industrial Exposure

B.INV.502 Books and papers

B.INV.503 CFA

B.INV.504 Speciality topics

B.INV.505 Value addition programs

B.INV.506 Initiatives and practices

B.INV.507 BOG profile

B.INV.508 MOA and bye laws

B.INV.509 Departments / Divisions

B.INV.510 R&P Rules

B.INV.511 Legal Activities Management

B.INV.512 Feedback

B.INV.513 Honors and Awards

B.INV.514 MIS Reports

NIC Page 280 of 308 University Enterprise Architecture Framework (UEAF)

ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.515 CBSP Programs HSRT Programs

B.INV.516 Tailor-made programs

B.INV.517 IITTM Head office Hqrs Institute 2013 Notification Management System B.INV.518 Affiliation

B.INV.519 Institute profile Profile

B.INV.520 Course curriculum

B.INV.521 Seat matrix

B.INV.522 Teaching scheme

B.INV.523 Academics Course curriculum

B.INV.524 Seat matrix

B.INV.525 Teaching schemes

B.INV.526 Fee

B.INV.527 Admission

B.INV.528 Student profile

B.INV.529 Examination

B.INV.530 Answer sheet evaluation

B.INV.531 Result declaration

B.INV.532 Degree / Diploma / Certificate award

B.INV.533 Admission and operations Staff

B.INV.534 APAR

B.INV.535 Faculty Development Programs

B.INV.536 CFA

B.INV.537 Assets management

B.INV.538 BOG Profile

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ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.539 MOA and Bye laws

B.INV.540 Department and Divisions

B.INV.541 R&P Rules

B.INV.542 Legal activities management

B.INV.543 Feedback

B.INV.544 MIS reports

B.INV.545 IITTM study centers Hqrs Institute 2013 Notification Management System B.INV.546 Academics Course curriculum

B.INV.547 Seat matrix

B.INV.548 Teaching schemes

B.INV.549 Fee

B.INV.550 Admission

B.INV.551 Student profile

B.INV.552 Timetable

B.INV.553 Attendance (Students)

B.INV.554 Freeship / Scholarship / Stipend

B.INV.555 Project assignment and research work

B.INV.556 Cocurriculur activities

B.INV.557 Examination

B.INV.558 Placements

B.INV.559 Mentorship

B.INV.560 Complaints

B.INV.561 Administration and Staff operations

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ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.562 Details of contractual staff

B.INV.563 Contact hours (Faculty)

B.INV.564 Leave records

B.INV.565 APAR

B.INV.566 Faculty development programs

B.INV.567 Books and publications

B.INV.568 CFA

B.INV.569 Asset management

B.INV.570 BOG Profile

B.INV.571 Executive committees profile

B.INV.572 MOA, Bye Laws and R&P Rules

B.INV.573 Division and Department

B.INV.574 Legal activities management

B.INV.575 Hoours & Awards

B.INV.576 Hostel details

B.INV.577 Consultancies

B.INV.578 MIS Report

B.INV.579 CBSP programs HSRT

B.INV.580 Regional level training

B.INV.581 Earn while you learn

B.INV.582 Training programs for DONER

B.INV.583 Training Programme for Immigration Officials B.INV.584 Tailor made Programmes

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ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.585 NIWS Hqrs Institute 2013 Notifications Management System B.INV.586 Academics Course curriculum

B.INV.587 Seat matrix

B.INV.588 Teaching schemes

B.INV.589 Fee

B.INV.590 Courses & Training through NIWS

B.INV.591 Registration and Training

B.INV.592 Certification and Validity

B.INV.593 Placements

B.INV.594 Complaints

B.INV.595 Administration and Staff Operations B.INV.596 Details of Contractual Staff

B.INV.597 Contact Hours (Faculty)

B.INV.598 Leave Record

B.INV.599 APAR

B.INV.600 Faculty Development Programmes

B.INV.601 Industrial Exposure

B.INV.602 Books and Publication

B.INV.603 CFA

B.INV.604 Initiative and Practices

B.INV.605 BOG Profile

B.INV.606 Executive Committees Profile

B.INV.607 MoA, Bye Laws and R&P Rules

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ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.608 Legal Activities Management

B.INV.609 Assets Management

B.INV.610 Honors & Awards

B.INV.611 Division and Department

B.INV.612 Hostel Details

B.INV.613 Consultancies

B.INV.614 G B Pant Pantnagar Integrated 2015 Payroll Agriculture Financial System University B.INV.615 HRMS

B.INV.616 File and Letter Monitoring System B.INV.617 Court Case Monitoring System B.INV.618 Asset Management system

B.INV.619 Budget Skeleton for demand from Govt. B.INV.620 Budget Allotment System

B.INV.621 House Allotment Management System (Employee/Commercial) B.INV.622 Students welfare Module

B.INV.623 Fixed Deposit Monitoring System B.INV.624 Revolving Fund Monitoring System B.INV.625 Electricity Monitoring System B.INV.626 Farms Monitoring System

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ID University Location Solution Name Year Business architecture L1 Business Architecture L2

B.INV.627 Cash Receipt Monitoring System B.INV.628 Hostel Management System B.INV.629 Hospital Management System B.INV.630 Guest House Management System B.INV.631 College of Technology Management System B.INV.632 Financial Accounting

B.INV.633 Outsource Management System B.INV.634 Circular Management System

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Enterprise architecture tools 8.4.1 Enterprise architecture modelling tool reports

Figure 49 - Essentials Business Architecture Modelling Screenshot

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8.4.2 Enterprise Architecture Compliance

No Initiative Name Reusability Ease of use Standardization Multi channel experienceUser centric Flexibility and agility IN01 Online affiliation application and management system Yes Yes Yes Yes IN02 Fellowship application submission system Yes Yes Yes IN03 Research fund and activity management system Yes IN04 Project and program management system Yes IN05 Personnel management database / web service and system Yes Yes IN06 Increase manpower for inspection and monitoring at ground level Yes Yes IN07 IT Governance and reporting framework Yes IN08 Business contnuity management system Yes Yes IN09 DR site implementation Yes Yes IN10 ISO 20000 and 27001 Yes Yes Yes IN11 Cloud computing services Yes IN12 Identity and access management system Yes Yes Yes IN13 Business intelligence and reporting tool Figure 50 - Enterprise Architecture Compliance checklist

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8.4.3 Enterprise Architecture Maturity Assessment Tool

Table 53 - Compliance checklist to IT Goals Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

1 Affiliations Institutes can apply The service The institutes The affiliation The The affiliation Any changes for university may be reused may easily process is institutions process has to the process affiliations for different apply for standardized have options been may be done types of affiliations in for all to apply designed / re- in limited time institutions limited time institutions. through more engineered with limited with minimal / and with than 1 with the disruptions to zero changes minimal visits channel institution in university and to the (physical mind. functions disruptions. university /online form / mobile app) 2 Affiliations University The service The service The information University A new user Any issues representative can may be have been nomenclature staff can view may easily with the manage institute adopted by designed to is common notifications understand service may affiliations other ensure across all through and start be taken up universities different services and as multiple using the by the with minimal / users per MHRD / channels with service with university with No changes. (disabled / associated the same minimal well-defined non-English bodies experience trainings and service levels speaking) feel including web handovers and resolved comfortable portals, through the duly. using it. dashboards, help of online email / sms guides and notifications training

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

and mobile materials. apps.

3 Admission Seat matrix is The seat The service The university The seat The user Any changes defined for matrix has been and the matrix may be should be able in the seat institutions / definition designed to underlying filled through to add / matrix courses service is ensure the institutions use different update / structure may easily adopted user may the same channels delete seat be and useable define seat nomenclature (portal / app / matrix in undertaken by other matrix with for seat matrix. physical). minimal time. with minimal / universities minimal No software with minimal / information changes. no changes. requirement

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

4 Admission Counselling The service The The counselling The The service The service sessions are being may be reused counselling session information has been should be held for applicants may other service has information may be designed to able to handle universities been nomenclature disseminated ensure changes in with minimal / designed to uses to students information is process or no software be made live standardized and accessible counselling level changes with terms institutions and schedule with minimalistic through comprensible minimal changes. portals and to applicants downtime and emails. and software level institutions changes 5 Admission Select applicants The service The students The service The students The The service are allowed to be should be should be should follow a should be registration should be registered for resusable to able to standard able to process flexible to courses allow students register nomenclature register using should be self- enable to register for themselves to capture more than explanatory information or other activities easily. student one channel with guides procedural / events / Redundant information (portal / and support changes courses / information physically / FAQs for the easily. diplomas with captured mobile app / students minimal / no during kiosk / software counselling or customer changes prior should support) not be asked again.

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

6 Academics Heads are allowed The service The calendar The classes, The calendar The calendar The calendar to setup the should be and courses should and schedule should should allow academic calendar reusable to schedules follow a should be present changes / and schedules allow it to be should be standard viewable from relevant reschedules reused for easy to nomenclature multiple information to to be made other activities configure and across the channels like the users. easily in the and events accessible by university and boards portal Specific event of other than the students institutions. and app classes / holidays or academics. and faculties courses cancellation Students should be of classes should be able viewable by to use / view the faculty and the academic students. calendar along with faculty and staff 7 Academics Faculty members The faculty The service The service The faculty The service Any changes setup the courses should be able should allow should be should have should allow in the course for the respective to use the the faculty to follow the different the faculty to content, modules service to setup, share, standard options to prepare / course create review and process for setup the upload / setup structure or academic and conduct a preparation, course a course with attributes other courses course easily. identification (online and minimal should be (refresher / and sharing a offline) efforts and made with induction) course. time. minimal time courses as and efforts required. with no

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

software changes

8 Academics Faculty conducts The service The service The service The The academic The service academic courses should allow should allow should follow academic courses should allow as per schedules the faculty to faculties to standard courses may should be user to make use for conduct university be conducted prepared to changes in academic courses in course or delivered allow the the course courses for different nomenclature through students to with minimal different levels formats. (attributes). different get the effort and at university / modes like maximum time. institute / classroom / benefits. school / faculty VC / app / / department portals level and for different degrees 9 Research Students apply to The service The service The service The The service Any changes research projects / may be reused enables follows a application has provisions to the institutions as-is by other students to standard may be to enable research universities. apply in nomenclature submitted by students to projects will minimal time and process for students apply using have limited

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

applying through minimal impact on the multiple efforts and service channels time

10 Research Students conduct The service The service The service The students The service The service research work allows tracking should allow should follow should be should be should be and updating students to the standard able to log designed to modifiable records log work or university their work and allow the with minimal related to the work products nomenclature view / submit students to log changes to the research easily in the for conducting work products the research the underlying work system research through work with sw including oriented work multiple minimal channels. efforts and time 11 Research Faculty manage The service The service The service The service The service Changes to research projects may be reused allows the follows allows a allows the the service by other faculty to standard faculty to faculty to can be universities or track and university receive / manage the undertaken for similar manage the nomenclture transmit projects with using minimal activities with project and process for information minimal effort sw changes minimal sw activities managing through more and time. changes research than 1 projects channel

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

12 Examination University The service The service The service is The service The service The service manages may be allows the used for theory allows the focusses on allows examination resuable for user to and practicals user to the key changes in process other manage the and allows the leverage information process to be universities or examination user to follow different needs and easily for mid term / process with the university channels like allows the incorporated term end / in- timely process and portals, email, user to within the course updates and guidelines sms and efficiently structure examinations notifications mobile apps manage the throughout process the process. 13 Examination Students appears The service The service The service The service The service The service for university may be used provides follows the allows the focusses on allows exams for different students with standard user to the key changes in courses within necessary university leverage information process to be the university. information nomenclature different needs of easily across for various channels like students and incorporated different examination portals, email, allows timely within the stages of the functions like sms and information structure examination admit cards, mobile apps dissemination. process with Question paper throughout timely banks, seat the process. updates on matrix, etc examination dates, admit card, venue, etc

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

14 Examination University The service is The service The service Examination The service The service publishes results of used for allows the follows the results are focusses on allows examinations publishing user to standard available to the ease of configuration results for publish university students publishing a and changes different results with process and through result by the courses and minimal time guidelines for multiple faculty and different and efforts publishing channels eliminates examinations examination including redundancy of (theory and results notice process / practicals / boards, information mid - term and portals, term end) emails, sms, dashboards 15 Placements University The service for The service The service The service The The conducts placements / allows the follows the allows placement placement placement and internship / user to stand university information to and internship and internship internship process trainings are conduct process and be accessed services process may used placement guidelines from different allows be changed commonly and inernship channels organizations easily with process with to view minimal minimal relevant disruptions interventions student profiles as per requirements

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

16 Administration University The service is The alumni The service The service The service The alumni manages alumni used for database is follows a ensures allows database and contacts alumni as well easy to standard alumni and students to registration other access and definition for admin are register process is relationshio retrieve managing the able to automatically easily management contacts alumni access for alumni configurable (industry and database relevant database after collaborations) information passing out through different channels 17 Administration University provides The service The canteen The service The canteen The service The service canteen services may be reused services follows user is able to allows allows for as a allows ease standard access POS / students to easy standalone of codification for portal to easily configuration module by maintenance all canteen deliver purchase food of the GST other of stock, products and services and or collect rates, item organizations colections rates students are tokens to code and purchase able to purchase food modification of food. purchase and costs / through discounts different applicable. payment options

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

18 Administration University The service The service The service The The users are The maintains the may be reused allows the ensures a establishment able to track establishment establishment as a user to standard related and followup matters matters and standalone manage and nomenclature information is on service may facilities module by track for university available over establishment be easily other establishment assets, diferent matters and modified as organizations activities inventory and channels like facilities per the stores notice through well university boards, defined alerts acts / websites / and circulars and portals and notifications. guidelines mobile apps 19 Administration University The service The service The service The event The service The service organizes events may be reused allows user to ensures a related ensures may be like cultural fests, for different track and standard information is availability configured etc events like manage nomenclature accessible and sharing of and used for fests, sports, events with and process is over information to different type conferences, timely followed for websites. the of events seminars. updates and managing Mobile apps, participants reminders events sms and emails

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

20 Administration University issues The service is The service The service The Certificates The service certificates, used for allows the ensures a certificates have defined allows easy awards and different user to create standard are available rules for configuration degrees to awards and and publish template and with students issuance and and changes students degrees. certificates in certificate id is as physical approval to certificates, minimal time maintained and soft criteria with awards and and efforts throughout the copies (digital defined degrees university locker / NAD) service levels 21 Administration University The service The library The library The library is The service The library maintains and can be used processes services follows accessible allows users service can manages library as a like issuance standards for through to reserve / be configured standalone and tracking library physical id search / to incorporate module for of books is management cards and request for changes in different useable for systems online books fines, universities students and reservation attributes, librarian as well policies with limited or no changes in sw 22 Administration University records The The The attendance the Time to take Changes to attendance and attendance attendance records are as attendance attendance is the service leaves of students and leaves may be per biometric service has reduced and owing to and faculties may be captured by standards provision to different policy configured teachers or prescribed by enter leaves may be changes can and submitted the university / information applied by or be configured implemented students in UIDAI through on behalf by with limited or for different minimal time guidelines multiple faculty and no changes in

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

universities channels staff sw (portal / register / app)

23 Administration University The records The records The records The records The records The record maintains records management are easily management are viewable are accessible management may be used captured, system follows through to authorized system may as a stored and standards like portals and users be standalone retrieved by ISO 15489- mobile app implemented service for the users 1:2016 within short different span of time universities and can be configured as per university nomenclature 24 Audits University The financial The audit The financial Financial The auditors Changes to conducts financial audit service reports are audits are audits reports can enter the service audits may be used updated, conducted as are available observations owing to for different retrieved and per the in files as well and view policy universities queried by university and as online records online changes can with minimal users in government record be configured changes minimal time guidelines management with limited or system no changes in

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

sw

25 Audits University The inspection The The inspections Inspection The Changes to conducts service may inspection are conducted reports are inspectors can the service inspections of be used for reports are as per the available in enter owing to quality and other updated, applicable files as well observations policy standards universities retrieved and standards for as online and view changes can and activities queried by University / record records online be configured with minimal users in statutory and management with limited or changes minimal time regulatory system no changes in bodies+I24 sw 26 Finance University The budget The system The budget and Budgets and Service allows Changes to maintains budgets and accounts allows for accounts accounts are consolidation the service and accounts service may preparation of follows available and owing to be used by budget and standard online and aggregation of policy other accounts in accounting viewable data from changes can universities / minimal time principles as through multiple levels be configured institutions frame and recommended different and users with limited or with minimal reconciliation by University / modes no changes in changes statutory and sw regulatory bodies

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

27 Finance University collects The fees The fees may The fees are as Fees are The students / Any new fees fees from students service may be paid by the per the payable parents are / component be reused for students standards through provided with may be added different through prescribed the different timely in a short components / different university modes reminders and span of time universities channels like real time without over counter / notification / disrupting online / card alerts on fees other payments payable business services 28 Finance University receives The service The fund The services Grants funds The user is Any new grants, donations may be reused management follow donations able to track programs / and funds for different is taken up university managed and get status schemes types of within the nomenclature through files / of the grants, resulting in schemes and service and online donations and grants / funds programs with usage of the systems funds and the / donations minimal funds is corresponding may be configurations interlinked schemes and incorporated programs within the service easily 29 Finance University The service The payroll is The payroll The service The service Any new pay manages payroll of may be reused easily system follows provides allows the component or faculty and staff for different managed by standard notifications finance team changes may universities limited staff protocols to through sms to process be and and manage and email portals payroll of incorporated institutions automatic share account employees in the service

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

with minimal payment and payable with minimal with basic configurations notifications information manual configurations intervention

30 Finance University provides The service The service The The service The Any new fellowships, may be allows for components provides fellowships, policy or scholarships, configured for easy setup of are managed notifications scholarships, criteria can be stipends, different and disbursal as per the through sms stipends, incorporated honorarium programs and of funds for standard email portals honorarium in the service schemes fellowships, university are through covering scholarships, norms automatically configurations fellowships, stipends, processed scholarships, honorarium based on stipends, eligibility honorarium criteria with limited or no manual intervention 31 Human University The service The service The recruitment The The New policies / resource conducts may be reused allows user to is as per the recruitment recruitment requirements recruitment for faculty and submit standards of information is service allows may be activities for staff staff at requisitions the university available on users to track incoporated and faculties different levels and track the act and files / online the lifecycle with minimal process till guidelines portals / apps from configurations

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

recruitment. requisition to / changes in on boarding of sw an employee

32 Human University The service The service The programs The service Appropriate New resource conducts faculty may be used allows setup follow provides trainings and programs development for different and tracking university notifications development may be easily programs universities of FDP / QIP guidelines and through sms programs are configured in process email portals identified and the service easily alloted or assigned to employees 33 Human University The module The service The Performance The New resource conducts may be used allows the performance review results performance evaluation performance for different user to enter reviews are as are available review system parameters or reviews universities performance per APAR / online/ allows users pattern may with minimal / review Government / physical files to submit be configured no changes feedback and university assessment within the ratings process and reports with service guidelines specific non- redundant information linked with their profiles

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

and activities

34 Services and University The service The services The service Service and The service New type of projects undertakes may be reused and projects allows users to project allows users project / consultancy for projects are tracked follow a services to track the service may services and within and managed standard allows user to complete be configured projects universities as through the guideline and capture / project within the well as by services process enter data lifecycle service other recommended through universities by university different channels (files / portals / apps) 35 Asset University The service is The assets The service Asset The user is New asset Management manages assets, reusable are tagged follows a inventory may able to track type / attribute inventory and across the and easily standard be viewed the asset is consumables university for identified and nomenclature through through its configurable all assets tracked for different lifecycle within the through the inventorizing modes (files / system

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

cycle assets store records / portals)

36 Asset University The service is The stores The stores Store The user is New asset Management maintains stores used to are follow the inventory may able to identify type can be for assets manage the inventorized standard be updated all assets mapped / store related and tracked nomenclature and viewed within the added to a activities for assets through stores store through across different configurations different channels universities (files / portals / apps) 37 Procurement University The service The The Procurement The New item may and auctions conducts may be reused procurement procurement / / auction procurement be configured procurement and across and auction auctions are as related guides the within the auction activities different allows the per standard information is user through service universities user to follow government available on the lifecycle the process guidelines and different with acts channels suggestions and tips 38 Information University The The There are The service Relevant New users / services manages information information standard ICT provides information is information information and services are services are policies and notifications easily can be provides data to reused for accessible to guidelines through sms accessible configured in

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Sr Business Integrated Digital Enterprise Architecture Goals # Domains Service description Reusability Ease of use Standardization Multi-channel User centric Flexibility and experience agility

relevant users different user users which are being email portals and avilable to the service requirements followed the authorized users

39 ICT University The ICT infra The ICT There are The service Any infra New infra and Operations maintains and and operations standard ICT provides related issue services can manages ICT operations are enables policies and notifications is logged with be infrastructure used to host availability of guidelines through sms defined SLAs provisioned in and support IT resources which are being email portals the system different for users followed university requirements 40 Software University The IT The software There are IT systems SW are New software management manages IT systems are services standard ICT have been available in may be easily systems of the being allows users policies and designed to multi-lingual identified and university managed for to use guidelines ensure users options for implemented / different business which are being are able to users procured for university services with followed access the systems minimal informtion organization disruptions through different channels

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Endnotes

i [Part I] IndEA Framework, Website: http://egovstandards.gov.in/sites/default/files/India%20Enterprise%20Architecture%20Frame work%20Ver.%201.1.pdf ii [Part II] IndEA Adoption Guide, Website: http://egovstandards.gov.in/sites/default/files/IndEA%20Adoption%20Guide%20A%20Metho d%20Based%20Approach%20Ver.1.1.pdf iii The Open Group Architecture Framework (TOGAF) Management Overview, Website: http://pubs.opengroup.org/architecture/togaf9-doc/arch/ iv Ministry of Human Resource Development (MHRD), Website: http://mhrd.gov.in/ v All India Survey on Higher Education (AISHE), Website: http://aishe.nic.in/aishe/home vi National Institutional Ranking Framework (NIRF), Website: https://www.nirfindia.org/Home vii National Board of Accreditation (NBA), Website: http://www.nbaind.org/accreditation- documents.aspx viii National Assessment and Accreditation Council (NAAC), Website: http://www.naac.gov.in/assesment_accreditation.asp ix UGC website: https://www.ugc.ac.in/ x AICTE, Website: https://www.aicte-india.org/

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