MAGAZINE LIFTOFF#54, NOVEMBER 2019

read how our aftercare team helped jack P. 9

Registered charity in Watch us and Wales number 1083876 on more4 p. 5 Together we save lives ISSUE 54 | CONTENTS. WELCOME. | ISSUE 54

contact us contents. WELCOME regional fundraising teams:

Cambridgeshire and Bedfordshire Welcome to Lift Off 3 to another festive Lift Off Tel: 01763 262697 In the news 4 Email: [email protected] or s it really time for another issue of Lift [email protected] Watch us on More4 5 Off? As the nights draw in and we get ever Trek 24 update 6 closer to Christmas, it must be! I’m Doctor Norfolk and I Volunteering 7 Pam Chrispin and I’m the Deputy Medical Tel: 01603 489406 Email: [email protected] or [email protected] Aftercare meet the team 8 Director here at EAAA. Aftercare and Jack 9 All correspondence: At this time of year it always dawns on me What's coming up 10 EAAA, Hangar E, Gambling Close, , how important it is that we’re able to operate introduction of new pieces of kit, bigger, Norwich, NR6 6EG Festive fun 11 in the dark, flying to unlit sites, which we more sophisticated aircraft and night flying. Clinical corner General enquiries: 03450 669 999 12 can only do thanks to the expert skill of our I’m really looking forward to seeing what 2020 Website: www.eaaa.org.uk Views from the crews 14 fantastic pilots who are trained in flying with brings for EAAA as we celebrate 20 years of Email: [email protected] Lottery: [email protected] Patient story - Paul Shattock 16 high-tech night vision goggles. We operate saving lives! Charity Number: 1083876 2018/19 mission stats 19 365 days a year, and currently fly until 1:30am As one of the longest serving crew members, Editors: Kat Lawson-Phillips & Gifts in wills 21 from our Cambridge base. Hopefully, with I’m really interested in celebrating our Nicki Blake Aviation area 23 your continued support, we’ll be flying 24/7 Design: Liam Carter history. If you have any old photos or EAAA A great big thank you 24 from Norwich this time next year – and in Print: Blackwell Print memorabilia, or are a patient from the early Cover image: Jack on his base visit the winter months we’ll be doing more flying Join our Lottery 26 2000s, please get in touch and share your in darkness than daylight! But it’s essential story with us by emailing [email protected] – for the people of that we do; and we would love to hear from you! can respond by helicopter or rapid response vehicle (RRV) when we’re needed. We’re looking forward to the new challenges that 2020 will bring, all made possible thanks I’ve been flying for the charity since 2008 to your continued support. Thank you. On and currently complete, on average, eight behalf of the whole team at East Anglian Air shifts a month. My main role is supporting Ambulance, I hope you have a wonderful and training my medical colleagues and I get Christmas and a very happy New Year. quite involved in inducting our new cohort of doctors (who you can meet on page 13). Dr Pam Chrispin, P. 11 P. 12 I’ve seen so many changes at EAAA; the Deputy Medical Director

2 EAAA.ORG.UK | LIFTOFF MAGAZINE LIFTOFF MAGAZINE | EAAA.ORG.UK 3 ISSUE 54 | IN THE NEWS. New base update IN THE NEWS. | ISSUE 54

It’s an exciting time for our Norwich operation. As we’re going to press, we’re finalising our plans to move out of Hangar E, Gambling Close, in Don’t Miss Emergency early 2020 while we start the works on extending and renovating our Norwich base. When completed, this Helicopter Medics In the NEws. will allow us to fly 24/7 from Norwich. Series 3 Sundays at 9pm on More4 We will update you when we have moved, but if you are planning to pop in and see us in Norwich in early If you’re an avid watcher of EAAA in over 1,600 hours of footage in total. awards & nominations. 2020, visit our website or phone us to check the address. Emergency Helicopter Medics, then we On average, each episode pulls in over hope you will have already spotted that 500,000 viewers(!) and we hope you will be t’s been a busy – as ever – year at EAAA, as I there’s a brand new series out! If you’ve watching to learn a bit more about what it's we push forward with plans to become a missed it, you can quickly get up to date like for our pilots, doctors and critical care 24/7 helicopter emergency medical service. As we go to print, we’re looking forward to I November where we will find out if we’re We’re pleased to say all this activity – made online as the new episodes just started paramedics when the red phone rings… possible with your support – has been lucky enough to win a AAA Award – which airing on Sunday 10 November. stands for the Association of Air Ambulances. noticed in award nominations and wins. We can’t reveal anything about the series, We’re nominated for Campaign of the Year Over the ten new episodes, you will but hopefully you will have seen a few of (Mission 24/7), Paramedic of the Year (Chris Neil), Special Incident (patient Thomas be able to get to know our crew better the crew on the show so far, like Critical Port, who was injured by a rotavator in his and see the types of emergencies they Care Paramedic Chris Neil; pictured below garden) and Outstanding Young Person of – and our counterparts at Great North behind the scenes at his follow up TV the Year, which sees Eliza and Leo McQueen Air Ambulance and Thames Valley Air interview for the series. nominated for their work on the McQueen Ambulance – are faced with on a daily Charter, an initiative which supports mental basis. And, most importantly, how your heath in our sector. donations are helping to save lives. We’re also thrilled to be finalists for Best Employer, Large Business and Business of For EAAA’s part in the show, two camera In September, a team from Anglia Two were the Year at the Eastern Daily Press Norfolk men filmed from both the Norwich and honoured to receive the BBC Three Counties Business Awards. If you’d like to hear how we Cambridge base this summer to capture 999 Award for their attendance at a multi do in these awards, check our social media or the real-life footage you will see. All the hot vehicle car crash in Stevenage in July, where news pages in late November! several pedestrians were injured. Being the weather we had made for beautiful flying only air ambulance in the region to fly at conditions, so hopefully you will spot a few night, we were the only response team to fly local landmarks from Anglia One or Two! to the scene, landing on Stevenage Football

Club's pitch. Doctor David Clutton, Pilot Dan Mansell and Critical Care Paramedic Nigel For the series as a whole, between the Strange (pictured) were part of the team that three air ambulance charities the camera night and attended the awards in Dunstable. crew took off on 233 missions and filmed

4 EAAA.ORG.UK | LIFTOFF MAGAZINE LIFTOFF MAGAZINE | EAAA.ORG.UK 5 VOLUNTEERING. | ISSUE 54

volunteering.

They came. They walked. They fundraised! Be the difference

And they were amazing! huge thank you to all the volunteers who have helped EAAA this autumn. On Sunday 8 September we held our very A 40 wonderful volunteers helped us first Trek 24 sponsored walk along the at our flagship Trek 24 event on Sunday 8 beautiful north Norfolk coast. September making our first ever coastal walk fundraising event a huge success. Taking in the stunning Norfolk coastline, over Collectively, our Trek 24 volunteers gave 200 people took part. 123 people braved 222 hours of their time on the day, which the longer 24 mile walk from West Runton to equates to £1,820. Which is incredible! Holkham Hall and 90 people completed the 24K route, from Cley to Holkham Hall. Then, rolling straight on into National The EAAA Trekkers, including several former Air Ambulance Week 9 – 15 September, patients and EAAA staff, were blessed 96 volunteers helped with 29 bucket with a bright sunny day with a refreshing collections across the region, helping to cool breeze. The walkers were kept well raise £10,000! Truly amazing stuff! energised and motivated by volunteers at several cheer and refreshment points along Our volunteers absolutely help us to save the way, with a hot meal waiting for them at lives. If you’re ever looking for a way to the finish line. volunteer for EAAA, please don’t hesitate to get in touch. Together, they raised a staggering £100,000 towards the additional £1 million we will If helping out at events isn't your thing, we need to raise each year to go 24/7 in order have lots of jobs out in the community, such to develop and deliver a 24 hour helicopter as looking after collection tins, which we can emergency service. A huge thank you to always use a little bit of extra help with! everyone who took part and helped to make this event possible. Contact: [email protected] Look out for it again next year!

LIFTOFF MAGAZINE | EAAA.ORG.UK 7 ISSUE 54 | AFTERCARE. AFTERCARE. | ISSUE 54

A few months later, Lisa arranged for Wendy and Jack to meet the crew who attended Jack's dad. The family, including Wendy’s parents, met Doctor Natalie Lonsdale and one of the pilots, Dan Mansell, who was on shift that night.

It was an emotional visit, but one that helped to answer many questions the family had about the treatment Stefan received. Jack was AfterCare. able to see the helicopter and see how heavy Meet the team. some of the EAAA medical equipment is. Our Aftercare service aims to: Jack has since received a community award, nominated by his school, for his In the last issue of Liftoff we introduced Jack, as seen on the cover • Support patients and their families in awesomeness, resilience and planning the you to Alison Brett (second from left), understanding the treatment received walk in memory of his dad. Jack has also our Head of Aftercare, who has been from our crew since been nominated as "Young Person of doing an amazing job reaching out to the Year" at the Stars of Norfolk & Waveney our patients. Alison has now grown • Explain complex clinical information to how the aftercare Awards 2019. Good luck, Jack! her team and we’re very pleased to patients to help aid recovery have three NHS nurses seconded to us • Improve the quality of the aftercare we team helped jack as Clinical Liaison Officers, working in deliver, including more visits in hospital ack is eight years old and organised a Wendy, Jack's mum, said: different parts of the region. and the patient’s home sponsored walk for EAAA. The Anglia Two Meeting Lisa has really helped both • Organise and host patient base visits to Jcrew attended Jack’s dad, Stefan, aged 58 Introducing the rest of the team from Jack and I so much. When Lisa visited meet the crew who treated them in April. He had a cardiac arrest at home and above; Sue Gee (left), is a Coronary I was able to talk about the evening sadly passed away. Care Nurse at the Norfolk and Norwich • Signpost patients and families to local I lost Stefan, how I felt that I hadn't University Hospital and works with our support networks been able to save him. I was also able Lisa from our Aftercare team visited Jack’s patients in Norfolk; Lisa Boyle, a Clinical to talk about Jack's idea. • Provide patient outcome feedback to mum, Wendy, at home to talk about what Nurse Specialist in the community, is EAAA clinicians happened and Jack’s sponsored walk idea. Having Lisa and Ben there on the day working with our Suffolk-based patients With support from his family, school, Lisa was amazing. It meant so much to and Georgie Sellick (right), Sister at the Because of the growing team, we’ve seen from the Aftercare team and Ben Walker me that they wanted to be there for Neuro Critical Care Unit at Addenbrooke’s, a 25% increase in the number of patients from our Fundraising team; Jack organised us. It was also so important for me to is working with our patients in who have reached out to us or received a wonderful event on 9 July where he raised be able to meet the crew and to say Cambridgeshire and Bedfordshire. aftercare support. £3,720 in memory of his dad. thank you for all they did for Stefan.

8 EAAA.ORG.UK | LIFTOFF MAGAZINE LIFTOFF MAGAZINE | EAAA.ORG.UK 9 ISSUE 54 |WHAT'S COMING UP. what's coming up. FESTIVE FUN. EAAA events The EAAA Christmas Light Competition is back! 2 December - Christmas Last year £7,000 was raised for EAAA raffle draw simply through collections at supporters' Have you won? Check our website for the full homes who had gone to town on their list of winning numbers Christmas light displays!

This year we are going to have two prizes Christmas carols available, one for ‘Best Light Display’ and Save these dates now to hear Viva Voce one for ‘Most Raised for EAAA’. Send us Singers and your favourite carols, and a photo of your display and how much support EAAA at the same time! Don't forget! you’ve raised by Monday 6 January and 13 December cut off for you could win a base visit to meet the 5 Dec - St Edmundsbury Cathedral, Angel Hill, crew and see our helicopter*. Bury St Edmunds, IP33 1LS (19:00–20:30) christmas eaaa orders

12 Dec - Norwich Cathedral, 65 The Close, If you’re already fond of decorating your Norwich NR1 4DH (19:00–20:30) house with Christmas lights, why not support EAAA at the same time? Let us To book visit: www.eaaa.org.uk/carolconcert know you are taking part and we will send you a fundraising pack to help you make 7 December - The Big the most of your charity display. Christmas LeAAAP To request a fundraising pack and to Airfield submit your competition entry, contact Sophie Emmanuel, Community Fundraiser. A festive twist on skydiving that's bound to be Email: [email protected] or call 01603 489 a fun one, with lots of people dressed in Santa 410 for more information. suits, jumping out of a plane and raising funds for EAAA. www.eaaa.org.uk/xmasbigleaaap *Base visits can only be booked 9am – 5pm Monday to Friday and seeing the helicopter and crew is mission dependent. 10 EAAA.ORG.UK | LIFTOFF MAGAZINE ISSUE 54 | CLINICAL CORNER. CLINICAL CORNER. | ISSUE 54

I have met some outstanding people at EAAA. The prehospital world has a special camaraderie which I PHEM trainees haven't experienced elsewhere in medicine Doctor Doctor Doctor - Dr Chris Chadwick Rishi Rallan Scott Castell Terry Collingwood clinical corner. Doctor training ave you ever wondered how our Senior Clinical Fellows doctors train to do their job? Doctor Doctor Doctor Doctor This involves testing the trainees’ knowledge H To become a pre-hospital emergency Abs Singh Brendan Fletcher Toby Edmunds Chris Chadwick medicine (PHEM) doctor, there’s a lot to and clinical skills in increasingly complex and learn. Most of our doctors have already had challenging scenarios. Realistic simulations long careers working in the NHS, usually in are one of the most effective forms of the emergency department. Before they can training for our doctors, and something Equipment Zone. start flying with EAAA, they have to undertake they continually practice throughout their Video Laryngoscope. rigorous training programmes to provide profession. This involves acting out a real-life EAAA always aims to ensure our crews are them with the knowledge and practical skills case on a Training Resusci-Anne manikin and equipped with the most advanced and they will need. really puts the doctors through their paces. technologically capable equipment, to ensure we have as many resources available as possible to help save lives. First, the doctors complete the National This is the first year EHAAT have joined PHEM course with representatives from Magpas and EAAA on the regional course, We have just upgraded to video all the air ambulances in the UK. Then and it was really beneficial to have so many laryngoscopes at both bases as part of our we provide a two-week more in-depth experienced HEMS consultants working effective airway management tool kit. If a regional course in conjunction with Magpas together and sharing their knowledge and patient has problems breathing, this is a device which helps to secure their airway; Air Ambulance (MAGPAS) and Essex and skills. The new PHEM doctors then have it has a camera on one end which provides four to six weeks of supervised shifts before Hertfordshire Air Ambulance (EHAAT), which a link to a video screen, allowing both the brings all of the new PHEM doctors in the being signed off to work independently with doctor and CCP to see what is going on. region together for further training. remote support from our duty consultants. Cost: £1,000 per unit.

12 EAAA.ORG.UK | LIFTOFF MAGAZINE ISSUE 54 |VIEWS FROM THE CREWS. VIEWS FROM THE CREWS. | ISSUE 54 Views from the crews.

Essex and Hertfordshire Air Ambulance flying over Anglia Two

Orwell Bridge, Ipswich Foggy morning over Cambridge Sun setting over Suffolk countryside

Overhead at Wells The Norfolk coast Anglia One, Broomfield Hospital

14 EAAA.ORG.UK | LIFTOFF MAGAZINE LIFTOFF MAGAZINE | EAAA.ORG.UK 15 ISSUE 54 | PATIENT STORY. PATIENT STORY. | ISSUE 54

compression device. They also administered medication to break down a blood clot, which Please donate this Christmas to can only be given by a doctor. help us help more people like Paul Once Paul was stable enough he was and Jill, by flying 24/7. flown, with Jill, to the Norfolk and Norwich University Hospital. It would have taken over an hour to get there by road. Surgical teams identified the blocked blood vessel in Paul’s heart and resolved it by inflating a small balloon. Paul was in intensive care for several days and in hospital for a week. trouble maintaining his heart rate and every time it dropped he went into VF (an abnormal Just a few days after being home, Paul heart rhythm) and needed to be shocked suffered another cardiac arrest following again, which is why he needed the ICD. In total, a second heart attack - 11 days after the Paul had 44 episodes of VF and was in hospital first one. Jill had been out walking the dog for a long time. when she returned to the house just as Paul collapsed. Again, Jill started performing CPR. Eventually Paul returned home. It became clear that he would need a long time to #TogetherThisChristmas This time the cardiac arrest was a lot more recover, so he chose to retire early from serious as Paul was so weak. Luckily, when work. He set himself achievable goals, like the air ambulance crew arrived it was starting to drive again, getting fit enough Paul and Jill are now looking a cup of tea and got back into bed. the same doctor who had treated Paul to walk the dog then play cricket again. It’s forward to another Christmas Minutes later, his breathing changed and before, Dr Tobias Gauss, with Critical Care taken him a long time, but he now feels fit then he stopped breathing and went into Paramedic Tim Daniels. Knowing Paul’s together, thanks to EAAA. and confident again. After all they’ve been cardiac arrest. Jill quickly started performing history, they were able to quickly recognise through, Paul and Jill are looking forward to Paul’s definitely one of the only people we CPR and called to her parents, who were that Paul’s artery had re-clotted. a happy and healthy Christmas together and know who’s needed our air ambulance twice staying that weekend, to dial 999. ahead to 2020. within two weeks! In our book, that makes It was incredibly difficult to treat Paul, his heart Paul a very, very lucky man. An ambulance, rapid response vehicle and air had been through so much and his veins had ambulance were quickly dispatched. Jill did a shut down, but the HEMS team did everything To make a donation this In July of 2017, Paul suffered two cardiac fantastic job of continued resuscitation until they could and fortunately stabilised Paul Christmas, go online at: events while at his home near Fakenham. more help reached them. The medical teams, enough to fly him to hospital again. www.eaaa.org.uk/ The first was early on a Saturday morning. including EAAA Doctor Tobias Gauss and Critical TogetherThisChristmas Paul and his wife, Jill, had been socialising Care Paramedic Chris Neil, worked together to Paul needed a stent, temporary pacemaker, or call 03450 669 999 the night before and at first Paul thought provide enhanced critical care, including using then a permanent pacemaker and an ICD he just had indigestion. He got up to make a LUCAS machine, which is a mechanical chest (internal defibrillator) fitted. Paul had a lot of

16 EAAA.ORG.UK | LIFTOFF MAGAZINE LIFTOFF MAGAZINE | EAAA.ORG.UK 17 ISSUE 54 | MISSION 24/7. MISSION STATS. | ISSUE 54

1,798 2018/19 mission stats. helicopter taskings How flying 24/7 will help 1,023 RRV more people like Paul. Annual total by county taskings 1,664 total patients aul’s first cardiac arrest happened Norfolk very early in the morning. As we’re 1,234|43.7% Pnot currently operational 24/7 by Cambridgeshire helicopter, Paul was very lucky that we had just come online at 7am when we were 466|16.5% tasked to him. The 999 call was made at Beds* 7:20 am. We were activated at 7:38 am and % on scene 16 minutes later. 167|5.9 Suffolk If Paul had collapsed just a few hours earlier, % Herts* 473|16.8 our night shift team would have responded to him by rapid response vehicle, providing 214|7.6% Essex the same care and equipment. However, Paul would have had to go to hospital in the 233|8.3% road ambulance, taking up to an hour. Other

With your support, we can ensure that we 34|1.2% *Bedfordshire, Hertfordshire will be flying 24/7 from the end of next year. Thanks to you, we’ll be able to help many more people like Paul. For just an 8% increase in cost, we will see a 22% increase Total patients by missions type in activity. Rounded to the nearest 0.5% Other 1%; Exposure 0.5%; Other transport 0.5%

To make a donation, go online at: www.eaaa.org.uk or call 03450 669 999 Cardiac Road traffic Accidental Medical Intentional Sport/ arrest collision injury emergency self-harm leisure Assault 29% 21.5% 15.5% 20.5% 4.5% 4% 3%

18 EAAA.ORG.UK | LIFTOFF MAGAZINE 19 GIFTS IN WILLS. | ISSUE 54

SUPPORT US & Gifts in Wills. WIN CASH Barry Westbrook Join East Anglian Air Ambulance enny Cole came to see us in the summer lottery for just £1 a week to present us with a cheque for £27,000. JThis money has been generously left to EAAA by her long term partner, Barry, who www.eaaa.org.uk/lottery sadly passed away last year aged 74.

01603 489400 Barry had been a successful country music singer in his heyday, with Jenny travelling with him all over the country. A few years was a privilege to be able to visit the ago Barry was diagnosed with a severe and Norwich base and present them with this untreatable neurological condition known donation in person. I’ve always been a Light someone's darkest hour as PSP, which stands for progressive big supporter of EAAA as I think they do supranuclear palsy. Currently there is no such a fantastic job and as they are not by making a major gift known cause of the disease or treatment. funded by the NHS it’s important to be able to help this wonderful charity.” During his illness, Barry spent a lot of time in hospital where he and Jenny would From everyone at EAAA, we would like to often see the yellow EAAA helicopter flying take this opportunity to say a huge thank As a major supporter, your support in and out of Norwich. They were already you to Barry and Jenny for thinking of will be instrumental in bringing life- both very fond of the charity and the work us in this way and for leaving us such a saving helicopter emergency care it does, so when Barry decided to leave wonderful gift, which will help us to save to hundreds more people in East half of his estate to charity, he chose to several lives. At the moment, one in four Anglia, no matter where – or when – leave both EAAA and the RNLI a lasting gift of our life-saving missions are funded disaster strikes. in his Will. through gifts in Wills such as this one.

Jenny, who is keen a watcher of EAAA on If you would like to learn more please To ask about making a major gift in Please contact: Emergency Helicopter Medics and hopes contact us [email protected] support of Mission 24/7, please get Conor McGeown, Head of Development to become an EAAA volunteer, said: “It to request our gifts in Wills booklet. in touch and we would be delighted T: 07943 531 855 to help. E: [email protected] LIFTOFF MAGAZINE | EAAA.ORG.UK 21 ONLY THE AVIATION AREA. | ISSUE 54 AVIATION AREA. BRAVE Helicopters and downwash Elveden Estate, Thetford, IP24 3TQ he nature of our operation means we often land at sites that have never seen T a helicopter before. Downwash from the helicopter rotor poses a significant hazard which people often underestimate.

Downwash is the descending air accelerated through the rotor disk to generate lift. The downwash created by a helicopter is at its most powerful when in a hover. Our helicopters weigh around 3.5 tons and all that air that they push against to stay airborne has to go somewhere.

Helicopters can create a downwash capable of knocking someone off their feet or lifting a light aircraft. The speed of the air from the It’s big, it’s brave downwash can be greater than a gale force If you are ever in the vicinity of one of our storm and can be very unpredictable. aircrafts during landing or taking off, please and it’s back for 2020! check the area for loose items – however Fences and garden furniture are highly small – and secure or remove them. Also, Sign up susceptible to downwash but really anything make sure that people are kept well away today! loose in the landing or take-off area can from the area. There is no set “safe” distance, Celebrating five years of Only The Brave and Get muddy and have fun supporting EAAA! get blown around and subsequently cause but aim to be at least 50m away and if 20 years of saving lives, don’t miss out on our Early bird tickets start from £25 and are damage or injury. Our crews do their utmost you can feel the downwash, then you are iconic mud run. Choose from a six or ten mile available until the end of November. to ensure that landing sites are clear and safe probably too close! route with lots of brand new and challenging Standard tickets available from December but sometimes, from the air, it is difficult to obstacles and lots and lots of MUD! from £35. We can’t wait to see you there! see smaller items which might pose a risk. Alan Ward, EAAA Aviation Consultant

www.onlythebraveraces.co.uk LIFTOFF MAGAZINE | EAAA.ORG.UK 23 ISSUE 54 | A GREAT BIG THANK YOU. A GREAT BIG THANK YOU. | ISSUE 54

team freya

25 staff members from Addenbrooke’s team cardiology took part in the Cambridge Half Photo credit: ITFC a great big Marathon in March in memory of a colleague, raising an incredible £11,397 for EAAA. Thank Thank you! you to all who took part and donated. Ipswich Town Football spotlight on our regular donors Club (ITFC) adrian flux lap of anglia As part of our mission to become 24/7, we A huge thank you to the Adrian Flux Lap Of ITFC have partnered with EAAA this season, introduced a new way for you to support us Anglia who have supported EAAA for the making us their ‘back of the shirt charity’. This is as a regular giver via direct debit and have seventh year in a row with a four day, 435 mile a huge honour and fantastic exposure for our seen a huge 47% increase in the amount of cycling event. Over 50 cyclists took part in the life-saving work. Make sure you get your limited monthly donations we now receive. We’d like gruelling challenge and have yet again raised edition ITFC and EAAA shirt while you can! to say a great-big-special THANK YOU to the an incredible amount of money. A huge thank hundreds of amazing individuals who are now you to everyone who helped to organise and supporting us with a regular gift, allowing us to who took part. To date, this event has raised better plan our income and develop our service Heydon Grange Golf and over £100,000 for EAAA which is a staggering beyond 2020. Country Club amount. Look out for it next year if you fancy giving it a go! Their 25th Anniversary charity golf day raised a fantastic £8,741.70 for EAAA. Huge thanks to Bertrams Group the Akhtar family who own the Club, waived the course fees and provided a celebration Bertram Group have been supporting EAAA meal free of charge! as their charity of the year. Catherine Rix, HR Director at Bertram Group said: “We set halesworth Golf club ourselves a target of raising £5,000 and are Shout out for your EAAA memories Their annual EAAA golf day was the most well on the way to achieving this. Many of Do you have memories of EAAA going back to successful ever with 55 teams taking part our colleagues have been helped by EAAA – the year 2000? If so, we’d like to hear from you raising £15,368. The total raised by the club directly or through a family member or friend. because next year we celebrate 20 years of to date is over £184,000. A huge thank you to We're also working with EAAA to give as many saving lives! Please send any memories or old everyone organising and participating in this colleagues as possible some basic life support photos to: [email protected] event – look out for it next year on 19 June! and first aid skills”

24 EAAA.ORG.UK | LIFTOFF MAGAZINE LIFTOFF MAGAZINE | EAAA.ORG.UK 25 EAAA LOTTERY - WINNERS. | ISSUE 54 1 2 3 5 6 If you would like to be in Lottery membership application with a chance of winning too, For cheque payment complete below sign up today. Mr / Mrs / Miss / Other Payment methods Number of chances per week First name You can pay to play monthly, quarterly, every Surname six months or annually via the following Number of weeks (13 , 26 or 52 ) methods: Total amount due £ Bank Direct Debit: quick and convenient for you, Direct Debits are also cheaper for join our Lottery Address Please return this completed form with the charity to process. You can change your your cheque, made payable to ‘Friends of Direct Debit at any time by contacting us. East Anglian Air Ambulance’. Postcode Cheque: please make sure your cheque All the data we hold is held in strict Congratulations to Bev and Judith Stevens Telephone (minimum of £13 please) is made payable accordance with the Data Protection Act to ‘Friends of East Anglian Air Ambulance’. Email 1998. We would like to keep you up to date who are one of our top weekly prize Don’t forget to include your completed with the difference your support is making Recommend a friend membership form. to our lifesaving work and send you our winners! We were delighted to hear from Each chance costs £1 per week. Debit/credit card: we can take card newsletter, Anglia Lift Off. Why not recommend a friend to Members must be aged 16 years payment over the phone or online via the them on receipt of their winnings. Please tick here if you are happy for us or over. Please tick this box to lottery pages on our website. Simply call us play the EAAA lottery? Not only to contact you by: confirm you are aged 16 years on 01603 489400 or search ‘EAAA lottery’ could they win, but they could help or over online. Email Post Phone To view the full list of winning numbers, save lives too! go to www.eaaa.org.uk/lottery

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Please fill in the whole form using a ball point pen Bank or Building Society and return to: to pay by Direct Debit The Direct Debit East Anglian Air Ambulance (Trading) Ltd Guarantee Lottery Office, Hangar E, SERVICE USER NUMBER Gambling Close, Norwich Airport • This Guarantee is offered by Norwich NR6 6EG all banks and building societies 422746 that accept instructions to pay Direct Debits. Name(s) of Account Holder(s) FOR EAST ANGLIAN AIR AMBULANCE (TRADING) LTD OFFICIAL USE ONLY • If there are any changes to the This is not part of the instruction to your bank or amount, date or frequency of building society. your Direct Debit East Anglian Air Ambulance (Trading) Ltd will Please tick the amount you would like to be notify you 4 working days in Thank you so much for bringing a smile debited from your account: advance of your account being debited or as otherwise agreed. to our faces with our weekly draw win of Bank/Building Society Account Number £4.34 (monthly) £13 (quarterly) If you request East Anglian Air £26 (half yearly) £52 (each year) Ambulance (Trading) Ltd to £1,000.00. We have been donating to the collect a payment, confirmation First payment on ______/______/______of the amount and date will EAAA for many years and frequently see the and thereafter until further notice be given to you at the time of Branch Sort Code the request. Air Ambulance pass over our house on the This is not part of the instruction to your Bank or Building Society If an error is made in the way into or out of Peterborough City Hospital. payment of your Direct Debit, by East Anglian Air Ambulance Name and full postal address of your Bank or Building society Instruction to your Bank or Building Society. It is a sight that we are always pleased to (Trading) Ltd or your bank or Winners! Please pay East Anglian Air Ambulance (Trading) To The Manager Bank/Building Society building society you are entitled see and reinforces our commitment to the Ltd Direct Debits from the account detailed in to a full and immediate refund of Bev & Judith this instruction subject to the safeguards assured the amount paid from your bank charity. by the Direct Debit Guarantee. I understand that Address or building society. this instruction may remain with East Anglian Air Ambulance (Trading) Ltd and if so, debits will be • If you receive a refund you are passed electronically to my Bank/Building Society. not entitled to, you must pay Like many people we frequently participate it back when East Anglian Air The Stevens family decided to use some of Signature(s) Ambulance (Trading) Ltd asks in fund-raising raffles etc but never win you to. Postcode their lottery winnings to celebrate Judith’s anything… until now! Maybe our luck has • You can cancel a Direct Debit at any time by simply contacting 80th birthday with their daughter Annelies. changed and we should start doing the Reference (Membership Number) your bank or building society. Date Written confirmation may be They had a fantastic evening. National Lottery!? required. Please also notify us.

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