DMP-5000/8000 SERIES DIGITAL MEDIA PLAYER OPERATION MANUAL P1603 & P1833
DD1881645 Rev 12 15 July 2020
201 Daktronics Drive Brookings, SD 57006-5128 www.daktronics.com/support 800.325.8766 Copyright © 2020 All rights reserved. While every precaution has been taken in the preparation of this manual, the publisher assumes no responsibility for errors or omissions. No part of this book covered by the copyrights hereon may be reproduced or copied in any form or by any means—graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems—without written permission of the publisher. Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies. Table of Contents 1 Introduction...... 1 5000 Series...... 21 Product Information...... 1 Brightness...... 21 First-Time Setup & Launch...... 2 Temperature...... 22 Access...... 2 Test Patterns...... 22 Display Connection...... 2 4000 Series...... 22 Dashboard...... 2 Brightness...... 22 2 User Interface Basics...... 3 Temperature...... 22 Interface Elements...... 3 Test Patterns...... 22 Right-Side Menu...... 4 Security...... 23 Password...... 4 RTD...... 23 Firmware...... 5 Sign Mapping...... 24 Storage...... 5 Data Sources...... 24 Help...... 5 Color Mapping...... 25 About...... 5 Default Content...... 25 Advanced...... 5 Playlist Configuration...... 25 Login/Logout...... 5 Default Image Duration...... 26 Main Menu...... 6 5 Monitor...... 27 3 Dashboard...... 7 6 NTCIP...... 28 Dashboard Tiles...... 7 7 System Backup...... 29 4 Config...... 9 8 Data Table Index...... 30 Identification...... 10 9 Troubleshooting...... 31 Network...... 11 System Restart...... 31 IP Configuration...... 11 Diagnostics Information...... 31 DNS Configuration...... 12 Network Tests...... 32 Outputs...... 12 10 Player Control Systems & Daktronics Player...... 13 Diagnostics...... 33 Outputs...... 13 Control Systems & Content Output Configuration...... 14 Management...... 33 Signs...... 15 Industry-Standard Content...... 33 Audio Configuration...... 16 Audio...... 33 Sign Configuration...... 17 Live Video Feeds...... 33 Time...... 18 Show Control System...... 33 ® Time Zone...... 18 Venus Control Suite...... 34 NTP Servers...... 18 Intelligent Device Management...... 34 Sync Date and Time...... 18 11 Show Control System...... 35 Services...... 19 Overview...... 35 Services...... 19 Video Production...... 35 Management...... 19 Clip Server...... 35 Media Management Server...... 19 Character Generator...... 35 Diagnostics...... 20 Supported Video Inputs...... 36 Restart...... 20 Supported Video Outputs...... 36 VIP...... 21 Configuring DPF Input Files...... 36
– i – Table of Contents Internal & External Keying...... 37 Internal Keying...... 37 Triggering Internal Keying...... 37 External Keying...... 38 Triggering External Keying...... 38 12 Zone Management...... 39 Planning the Layout...... 39 Changing Default Layout Files...... 40 Editing Files...... 40 Copying Zones...... 41 Starting the LAYOUT File...... 42 13 Maintenance Guide...... 43 Maintenance Frequency...... 43 Maintenance Tools...... 43 General Cleaning Precautions...... 44 Exterior Computer Cleaning...... 44 Interior Computer Cleaning...... 44 14 System Troubleshooting...... 46 Initial Troubleshooting Checklist...... 46 Retrieving Important Information...... 46 GUID...... 46 DMP-5000/8000 Software...... 46 XML File...... 46 Software Version Number...... 47 Blanking or Flickering on SDI Input or Output...... 47 Daktronics Contact Information...... 47 15 Exchange/Repair & Return Programs...... 48 Exchange Program...... 48 Repair & Return Program...... 49 Shipping Address...... 49 Warranty & Limitation of Liability...... 49 A Supplementary Documents...... 51 B Daktronics Warranty & Limitation of Liability...... 53
– ii – 1 Introduction This manual helps Daktronics customers operate a DMP-5000/8000 series digital media player (DMP). Review all of the information in this manual to understand the features that these players offer. This manual assumes the user has a basic working knowledge of personal computer operations such as using menus and folders. Terms that describe commonly used computer operations are used frequently in this manual. Product Information The DMP-5000/8000 series digital media player combines with a display control system such as Show Control or Venus® Control Suite, in both scheduled and interactive control scenarios. The player distributes graphics, animations, live video, real-time data, 3D effects, web page content, and other types of creative content to a digital display network. DMP-5000 series players use a Linux® operating system; DMP-8000 series players use a Windows® operating system. Daktronics digital media players are either stand-alone units (normally rack mounted) or embedded in the display cabinet itself. Refer to Figure 1.
Rack-mounted player Embedded player
Figure 1: Player Types
Within a display system, the player dynamically composites content onto a video output to deliver playback to a single display or multiple displays. Compatible with large-screen LED or flat-panel displays, the player provides the following functions: • Multiple Display Technologies: Supports LED, LCD, plasma, and projection display technologies • Live Data: Maintains fresh, informative content using real-time data feeds • Scheduling: Manages files using web-based scheduling when combined with Venus® Control Suite • Playback Reporting: Provides proof-of-performance reports when combined with Venus® Control Suite to indicate when files played and for how long • Split Screen Capability: Splits the display screen into zones for additional display options • Direct Control: Pairs with the Show Control system and/or the Venus® Control Suite to provide customers direct control in environments with or without internet access
Introduction 1 First-Time Setup and Launch Access While DMP-5000/8000 series players run on many different browsers and devices, use the latest versions of Google Chrome®, Mozilla® Firefox®, Microsoft® Internet Explorer®, or Apple® Safari® for the best experience. Internet access is necessary to install additional components if needed. Display Connection The DMP-5000/8000 series digital media player must be connected to a display to distribute content. Use the DisplayFind utility to find a device on a local network if the IP address is unknown. The computer running the DisplayFind utility must be on the same subnet as the target player. Refer to the DisplayFind Utility Quick Guide (DD1961783) in Appendix A: Supplementary Documents (p.51). Dashboard After logging onto the player, an initial Dashboard screen opens showing status tiles for various aspects of the device. For a general overview of the system interface, refer to Interface Elements (p.3). For details on the dashboard, refer to Section 3: Dashboard (p.7). Click Menu in the upper-left corner of the screen to expand the main menu. The main menu commands are listed in Main Menu (p.6). For more detailed information on each command, refer to Section 3: Dashboard (p.7) – Section 9: Troubleshooting (p.31) in this manual.
Introduction 2 2 User Interface Basics
Interface Elements The player interface includes elements that are always visible to the user, including a header bar, main menu, right-side menu, and main window. Refer to Figure 2.
Main menu Header bar Right-side menu
Status tiles Main window
Figure 2: Interface Elements
• Header bar contains the application title across the top of the screen.
• Right-side menu is in the upper-right corner of the screen. Click User to expand the menu panel. Refer to Right-Side Menu (p.4) for more information.
• Main menu is on the left side of the screen. Click Menu in the upper-left corner of the screen to expand the menu panel. Refer to Main Menu (p.6) for more information. • Main window displays elements, information, and data related to current user selections and system triggers. The example in Figure 2 shows the initial Dashboard screen with status tiles in the main window.
User Interface Basics 3 Right-Side Menu Click User in the upper-right corner of the screen to expand the menu panel or hover over the icon to see the command name. Refer to the table below.
Command Description
Opens the Change Password window enabling a user to change the system password
Opens the Controller Firmware window to update the controller firmware
Opens a window enabling a user to delete all content files or upload content files
Downloads an electronic version of this manual
Opens a window showing Daktronics contact information and open source/licenses used to build the player
Opens an advanced configuration window for use by Daktronics Technical Support
Triggers general system Login or Logout; logging in enables authorized users to make changes to system configuration settings
Password Password opens a window that enables the user to change their password. Enter the current password, new password, and confirm the change. Refer toFigure 3. After entering a new password and confirming it, clickSubmit at the bottom to save the changed password. Click Cancel to close the Change Password window without saving the new password.
Figure 3: Password
User Interface Basics 4 Firmware Firmware opens a window to update the player firmware. Refer toFigure 4. Click Update Firmware, browse to the correct file, and clickOpen to start the update.
Figure 4: Firmware Storage Storage opens a window to delete all stored content files or upload content files. Refer to Figure 5. Use caution when deleting content as all media files in the default content folder will be permanently deleted. Click Browse under Upload Content to navigate to a file. This content file is saved in the DMP folder:Content > Local.
Figure 5: Storage Help Help downloads a PDF version of this manual. About About opens a window with Daktronics customer service information and a link to the Daktronics website. Click Licensing Information for a listing of the open source libraries/ licenses used to build the player. Advanced Advanced opens a window with advanced configuration options for use by Daktronics Technical Support. Make changes to these settings only under the direction of Daktronics personnel. Login/Logout Login opens a general system login window for administrative-level access. The user interface can be used without this login; however, no changes can be made to the configuration settings. If a user is not logged on and attempts to make a configuration change, a login prompt window opens. Logout closes the administrative-level access.
User Interface Basics 5 Main Menu Click Menu in the upper-left corner of the screen to expand the main menu panel or hover over the icon to see the command name. Refer to the table below.
Command Description
Shows status tiles for various aspects of the player; clicking any tile opens a command or triggers an operational window
Lists all current configuration settings and tools including tools for setting the output, local time, and security
Opens a window showing a live video stream of the current display content and triggers test content including test patterns
Launches the Vanguard® Field Controller (VCF) interface*
Saves the current system backup file or restores the system by uploading a saved backup file
Shows the currently stored player application information including diagnostic information and any data feeds received by the player
Restarts the system, saves the system error logs to a ZIP file, and performs network tests
*Only available when the controller is configured for transportation applications
For more detailed information on each main menu command, refer to Section 3: Dashboard (p.7) – Section 9: Troubleshooting (p.31) in this manual.
User Interface Basics 6 3 Dashboard Click Dashboard to show the system status tiles. Refer to Figure 6.
Figure 6: Dashboard Status Tiles Dashboard Tiles Every dashboard status tile is interactive; click any tile to open an operational window or command. • Identification: This tile provides the player's descriptive data including the name, description, and player ID number. Click this tile to open Identification under the Config menu. • Time: This tile shows the current date, time, and time zone. Click this tile to open Time under the Config menu. • Firmware: This tile shows the current version of the player firmware. Click this tile to open a window to trigger a firmware update. Browse to the correct file and clickUpdate Firmware to update the player firmware. Refer toFigure 7. • VIP: This tile shows information about any system-configured video image processor (VIP). If there is no associated VIP, the message No VIP Configured is shown. Click this tile to open VIP under the Config menu. Figure 7: Firmware Update Prompt • Brightness: This tile is present if there is an associated VIP. Click this tile to open VIP under the Config menu. • Temperature: This tile is present if there is an associated VIP. Click this tile to open VIP under the Config menu.
Dashboard 7 • Network: This tile shows network address information. Click this tile to open Network under the Config menu. • Storage: This information tile shows how much file storage is currently being used and how much is available on the player. Click this tile to open a window to delete all content files. Refer to Figure 8. Use caution with this action as all Figure 8: Delete Content Prompt media files in the default content folder will be permanently deleted. • Monitor: This tile shows a thumbnail of the current display output. The content shown in this thumbnail is not a live video stream; the image is refreshed once every 30 seconds. Click this tile to open Monitor . Refer to Section 5: Monitor (p.27). • Scheduling: This tile shows details of the software program used to schedule and manage the media files. Click this tile to openServices under the Config menu. • Security: This tile shows the security settings for the player. Click this tile to open Security under the Config menu. • Outputs: This tile provides information about the display output configuration and size. Click this tile to open Outputs under the Config menu. • Drive Health: This tile estimates the remaining health of the player’s hard drive based on current usage versus the expected lifespan of the drive. If the hard drive does not provide this data, the tile shows N/A. Click this tile to open a window that shows hard drive details and to download a CSV file with more information. Refer toFigure 9.
Figure 9: Drive Health
Dashboard 8 4 Config Click Config to open a configuration menu with a number of options. Refer to Figure 10. The currently selected command is underlined. In the example in Figure 10, Identification is selected.
Figure 10: Configuration Menu
When editing any configuration setting, a save icon appears next to the command. Refer to Figure 11. If a change is made incorrectly, a red error icon appears next to the command. Refer to Figure 12.
Changes are Changes are not yet saved entered incorrectly
Figure 11: Save Icon Figure 12: Error Icon After making a change to any configuration setting, click theSave button to save that change. If a change is made but not saved, a You have pending changes warning opens in a blue banner across the top of the screen. Refer to Figure 13.
Figure 13: Pending Changes to Configuration Settings
Cancel entered changes at any time before the change is saved. Click the Cancel button as shown in Figure 13 to cancel the change and restore the previous information. A prompt opens to confirm that the change will be discarded. After a configuration change is made and saved, aSuccessfully saved the config message opens in a green banner across the top of the screen. Refer to Figure 14.
Figure 14: Changes Made to Configuration Settings
Config 9 Identification Identification shows general information about the player including the Dynamic Host Configuration Protocol (DHCP) device name, a brief description, the device identification number, and the chosen startup boot sequence. Refer toFigure 15.
Figure 15: Configuration - Identification
The information in the Device (DHCP) Name, Description, and Device ID fields is set by Daktronics during system installation. If the Device ID character string is needed for other operations, use the Copy to Clipboard function to easily copy this information to the computer’s temporary clipboard. Click the red Change button to change the player ID number; however, changing the ID will result in a loss of communication with any registered services.
Note: Use this feature only as instructed by Daktronics technicians.
The Boot Sequence drop-down list enables the user to select what is shown during the primary display’s startup procedure. Refer to Figure 15. • None shows no information and playback starts immediately following start-up. • Compact shows only product and version information. Playback begins after this is shown. • Full shows the description, display dimensions, color depth, time zone, list of communication services, firmware version, and the IP address. Playback begins after this is shown. Full is the default mode. After making a change to any Identification setting, click Save in the upper-left corner.
Config 10 Network Network configures the player for communication on the local area network (LAN) including Internet Protocol (IP) configuration and DNS configuration. Refer toFigure 16.
Figure 16: Configuration - Network IP Configuration To configure the IP address automatically or manually, follow these steps: 1. Select either automatic or manual configuration by clicking Obtain an IP address automatically or Use the following IP Address, respectively. Refer to Figure 17. • Automatic: Select Obtain an IP address automatically to use Dynamic Host Configuration Protocol (DHCP) to automatically assign an IP address to the player. A DHCP server is required on the network for proper operation. If the network configuration is left in this mode and no DHCP server exists on the network, the Figure 17: IP Configuration address will default to 169.254.x.y, where x and y vary to assign a unique address on the network. • Manual: Select Use the following IP Address to configure the IP address manually. Configure the IP address manually when a DHCP server does not exist or when an installation requires the player to always use a static IP address. Enter values for the IP Address, Subnet Mask, and Default Gateway. Refer to Figure 17. 2. Click Save.
Config 11 DNS Configuration Daktronics remote diagnostic tools require that internet host names are resolved to their dotted IP address format for communication. For example, the internet host name www.daktronics.com is resolved to 64.233.169.147. To configure the Domain Name System (DNS) address automatically or manually, follow these steps: 1. Select either automatic or manual configuration by clickingObtain DNS server address automatically or Use the following DNS server addresses, respectively. Refer to Figure 18. • Automatic: Select Obtain DNS server address automatically to use information received from a local DHCP server to configure DNS information. This is the default setting. • Manual: Select Use the following DNS server addresses when a DHCP server is not available on the local network. The user configures the player to explicitly use a DNS server on the network or on the internet to Figure 18: DNS Configuration provide name resolution. Both a preferred and an alternate server can be configured. Refer toFigure 18.
Note: The player will query the alternate DNS server address in the event the preferred server does not respond.
2. Click Save. Outputs Outputs configures the player outputs and the sign(s) associated with an output. Refer to Figure 19.
Figure 19: Configuration - Output
Config 12 Daktronics Player Click Active or Inactive under the Daktronics Player section to enable or disable the player. Normally, the player is Active. Set the player as Inactive only when third-party playback software is installed. When the player is Active, the Outputs section is visible with a list of configured outputs. Outputs The Outputs section lists all the added player outputs. Configured outputs are listed with configuration details (e.g.Output 1 in Figure 20). All outputs are also shown in the left-side menu (e.g. Output 1 in Figure 20). Click Add Output to add a new player output. The new output is automatically added to the Outputs list with a generic name such as Output 2 and its output parameters Not Set. This new output is added but not yet configured. The new output is also listed in the left-side menu in red with a red exclamation point. Refer to Figure 20.
Figure 20: Added Output
The new output must be configured before it can be saved to the DMP. Refer toOutput Configuration (p.14).
Config 13 Output Configuration After adding a new output, click the output name in the left-side menu to open the Output Configuration, Signs, and Audio Configuration window. Refer to Figure 21.
Figure 21: Configure Output
To configure a new output or edit an existing output, follow these steps: 1. Select the Device used to output video to the display from the drop-down list. 2. Select the output Resolution from the drop-down list. 3. Choose the Keying option from the drop-down list. • Off - turns keying off • dak-alpha - turns keying on 4. Select the display Color Mode from the drop-down list. Refer to Figure 22. • sRGB - Standard Dynamic Range (SDR) displays • HDR10 (PQ) - High Dynamic Range (HDR) displays and systems with original VP-6000 processors • HLG - HDR displays and systems with newer VP-6000 processors; this mode is backward Figure 22: Color Mode compatible with SDR color content • Linear - HDR displays in Windows® 10 systems (e.g. when connected directly to a TV or monitor) 5. Add one or more signs to the output. Refer to Signs (p.15). 6. Configure the audio settings. Refer toAudio Configuration (p.16).
Config 14 Signs The Signs section lists any sign(s) associated with an output and show configuration details such as Dimensions and Mode. All configured signs are also shown in the left-side menu (e.g. primary in Figure 23).
Figure 23: Add Sign
Click Add Sign to add a new sign to an output. A new sign is automatically added with a generic name such as Sign 1. This new sign is listed in the signs section and under the output name in the left-side menu in red with a red exclamation point. Refer to Figure 24.
Figure 24: Configuration - Output
The new sign must be configured before it can be saved to the DMP. Refer toSign Configuration (p.17).
Config 15 Audio Configuration The Audio Configuration section lists the audio output settings. Refer to Figure 25.
Figure 25: Audio Configuration
Configure the audio output with the following parameters: • Device sets the available audio output device from a drop-down list. Available devices are detected on the player computer and depend on the system setup. • Channels sets the number of audio channels to output. The number of available channels depends on the selected audio device. • Delay (ms) delays the start of the audio so it plays later relative to the video. Use this setting to compensate for any video delay due to video processing. • Stream Offset (ms) delays the start of the video stream relative to the start of the audio stream. This causes the audio to start playing before the video to compensate for the different speeds of light and sound. • Mute Fade Duration (ms) sets the amount of time for audio to fade from full volume to muted by the end of the clip when the mute setting is toggled on. • Force Mono changes the player audio output to mono mode instead of the default stereo mode. • Clip Normalization applies audio normalization to pre-recorded content to balance audio output and create a more even sound as content changes. Adjustments are made to any audio level extremes (both loud and soft).
Config 16 Sign Configuration Click the red name in the left-side menu to open a Sign Configuration and Output Location window. Refer to Figure 26.
Change the sign name
Figure 26: New Sign Configuration Parameters
To configure a new sign, follow these steps: 1. Click the edit icon next to the Sign Name to change the sign name from the generic name (64 characters maximum). Refer to Figure 26. A warning message opens. 2. Select whether audio is Enabled or Disabled.
Note: If audio is Enabled for any sign under an output, the entire output is enabled for audio.
3. Enter the Width and Height of the display’s active area (area that shows the image) in pixels. 4. Choose the Mode from the drop-down list. Mode determines how the content is arranged on the display. Refer to Figure 27. • Single Rectangle is used for displays that have a width no greater than the output Figure 27: Sign Configuration - Mode width (most video displays). • Manual is used by Daktronics Technical Support. • Striped is used for displays that have a width greater than the output width (typically ribbon displays). Display content is broken down into sections smaller than the output width. Refer to contract-specific Schematic Drawings for a description of the number of stripes and their widths and enter this information.
Config 17 5. Enter the X-Coordinate and Y-Coordinate values to adjust the starting output location. This action ensures that the newly created sign is not placed on top of another sign. 6. Click Save. To delete a sign, click the X next to the sign name and Save to confirm the change. Refer to Figure 24. Time Time sets the display's current time zone, configures the Network Time Protocol (NTP) servers, and synchronizes the date and time. Refer to Figure 28.
Figure 28: Configuration - Time Time Zone Select the correct time zone for the display from the Time Zone drop-down list. The correct time zone ensures the time and date fields are accurately presented if included in messages. The default time zone is (UTC-06:00) Central Time (US & Canada). NTP Servers Network Time Protocol (NTP) servers synchronize the controller’s clock with a selected time server. Refer to Figure 29. This setting selects a default clock source and updates in the background to automatically maintain a precise time. The controller’s network settings must be correct and the user must have access to the time server for this function to work. To configure an NTP server, follow these steps: Figure 29: Time - NTP Servers 1. Click Active. 2. Enter the NTP server address. 3. Click Add Server to enter a second server address for synchronizing the time. The first address is the primary server and any others are secondary servers. Sync Date and Time Click the Sync button to synchronize the display’s clock with the computer’s internal clock.
Config 18 Services Services configures the player to communicate with other related software programs. The DMP-8000 series player includes a Diagnostics option that enables the Daktronics Intelligent Device Management (IDM) diagnostic system. Refer to Figure 30.
Figure 30: Configuration - Services Services
Management The port number specified in theManagement field must match the number used in the control software. Failure to match the parameters in Services with those in the control software will result in communication loss. Each port must be unique; make changes only when necessary. Contact the network administrator for assistance locating available ports. The default port is 80.
Media Management Server Choose the desired client program from the drop-down list. Refer to Figure 31 and Figure 32. If Venus is chosen from the drop-down list, the Host and Port fields must be configured for either Figure 31: Server Options - DMP-5000 Daktronics-hosted or locally-hosted Venus® Control Suite software. • Daktronics hosted: This option selects the Daktronics-hosted (remote, cloud-based) Venus® Control Suite software program. Set the Figure 32: Server Options - DMP-8000 Host field asvenus.daktronics.com and choose 443 from the Port drop-down list. Refer to Figure 33. • Locally hosted: This option selects the Venus® Control Suite software program that is hosted on a local computer server. Set the Host field as the local server address and choose 8811 from the Port drop-down list. Refer to Figure 34.
Config 19 Figure 33: Services - Daktronics-Hosted Venus Figure 34: Services - Locally Hosted Venus
NTCIP (DMP-5000 series player only) is chosen from the drop-down list only if the player is being configured for a VFC controller.
Note: Use this feature only as instructed by Daktronics technicians.
Diagnostics The IDM option (DMP-8000 series player only) toggles the Daktronics Intelligent Device Management (IDM) system as Active or Inactive. Refer to Figure 35. Figure 35: Services - Diagnostics IDM is an internet-based monitoring and diagnostic service. This service is installed separately. For more information on IDM, refer to Intelligent Device Management (p.34). Restart Restart enables the user to create a scheduled system restart. Refer to Figure 36.
Figure 36: Configuration - Restart Scheduled Restart Click Active under Scheduled Restart to schedule a system restart. The Restart Settings will appear. The system can be scheduled to restart on a weekly or daily basis. Refer to Figure 36.
Config 20 To schedule a weekly restart, click Weekly, enter a time in the Restart Time field, and select the day(s) of the week that the restart will be executed. To schedule a daily restart, click Daily and enter a time in the Restart Time field.
Note: To trigger an immediate system restart, refer to System Restart (p.31)
VIP VIP enables the user to configure an associated video image processor (VIP). Refer to Figure 37.
Figure 37: Configuration - VIP
Choose the type of VIP associated with the player from the drop-down list as shown in Figure 37. Choose None if no VIP is available. 5000 Series Choose the VIP 5000 Series from the drop-down list to open the configuration fields for theHost address and Port as well as Brightness, Temperature, and Test Patterns. Refer to Figure 38. • Host: default value • Port: default value
Brightness The brightness mode determines how the brightness or intensity of the display is controlled. • Automatic: Use this option if the display is equipped with a light sensor. Dimming values are determined by the light sensor and automatically adjusted according to ambient light conditions. Values vary to reflect the information from the light sensor. Figure 38: VIP-5000 Series • Manual: Use this option to manually enter the dimming values using the slider bar. The brightness level remains at this value until it is adjusted. Moving the slider bar to the right adjusts all color levels equally by the percentage indicated. For example, 100 percent means a full white image shows at the maximum light output of the display; 50 percent shows at 50 percent of the maximum light output capacity of the display.
Config 21 Temperature If the display is equipped with a temperature sensor, it may be necessary to enter an offset. An offset compensates for environmental conditions such as a sensor mounted too close to a heat source or in the shade. Such conditions will affect the accuracy of the temperature reading by a specified amount (-9 °C to +9 °C). Enter an offset by typing in a value in the Offset field or by moving the slider bar. The default offset is0 .
Test Patterns The Test Patterns drop-down list includes all test patterns that are available on the VIP. Select one of these test patterns to trigger the VIP to play it. 4000 Series Choose the VIP 4000 Series from the drop-down list to open the configuration fields for theHost , Config Port, Status Port, and Control Port as well as Brightness, Temperature, and Test Patterns. Refer to Figure 39. • Host: default value • Config Port: default value • Status Port: default value • Control Port: default value
Brightness The brightness mode determines how the Figure 39: VIP-4000 Series brightness or intensity of the display is controlled. • Automatic: Use this option if the display is equipped with a light sensor. Dimming values are determined by the light sensor and automatically adjusted according to ambient light conditions. Values vary to reflect the information from the light sensor. • Manual: Use this option to manually enter the dimming values using the slider bar. The brightness level remains at this value until it is adjusted. Moving the slider bar to the right adjusts all color levels equally by the percentage indicated. For example, 100 percent means a full white image shows at the maximum light output of the display; 50 percent shows at 50 percent of the maximum light output capacity of the display.
Temperature If the display is equipped with a temperature sensor, it may be necessary to enter an offset. An offset compensates for environmental conditions such as a sensor mounted too close to a heat source or in the shade. Such conditions will affect the accuracy of the temperature reading by a specified amount (-9 °C to +9 °C). Enter an offset by typing in a value in the Offset field or by moving the slider bar. The default offset is0 .
Test Patterns The Test Patterns drop-down list includes all test patterns that are available on the VIP. Select one of these test patterns to trigger the VIP to play it.
Config 22 Security Security shows if the firewall network security system is set asActive or Inactive. Some embedded players have the firewall security systemActive by default. In this case, the system also can be configured to either respond to a ping from the internet Active( ) or block a ping from the internet (Inactive). Refer to Figure 40.
Figure 40: Configuration - Security RTD RTD enables the user to manage Real-Time Data (RTD) sources including mapping Enhanced Real-Time Data (ERTD) sign numbers to zones that are configured for the display, adding data sources, and mapping colors to specific values. Refer toFigure 41.
Figure 41: Configuration - RTD
Config 23 Sign Mapping Zoning allows a display to be divided into multiple subparts or zones, each capable of being controlled independently from the other subparts. Mapping ERTD sign numbers to a zone allows a control system such as Show Control to send commands that target a specific zone on a display rather than the display as a whole. To add an RTD sign mapping zone, follow these steps: 1. Click Add Mapping under Sign Mapping as shown in Figure 41. A new line of text boxes opens. 2. Enter the ERTD sign number to be assigned to a zone in the Sign # text box. Ensure the number does not conflict with the ERTD sign number of any other displays in the system. 3. Enter the name of the zone being added in the Zone Name text box.
Note: The entered zone name must match the name in the configuration file that originally defined the zone names.
4. Repeat Steps 1-3 to add additional zones. 5. Click Save in the upper-left corner when finished adding all of the desired zones. The process of creating display zones and playing content in those zones varies according to the control system being used. Refer to the documentation provided with the control system for more information. To delete an RTD sign mapping zone, click the button to the right of the Zone Name text box, and then click Save in the upper-left corner. Data Sources Select a data source to enable the player to receive data from a data provider (or default source). The data source files (DSRCs) specify the data provider and the port/URL that will receive the data. The required data source must exist on the player computer. Select a data source from the list of Available Sources then click Add. To remove a selected data source, highlight it and click Remove. Refer to Figure 42.
ERTD data sources
ERTD control (e.g. Show Control)
Figure 42: RTD - Data Sources
Config 24 Color Mapping RTD sources may include limited color information. To change this to a specific color, follow these steps: 1. Click Add Mapping under Color Mapping as shown in Figure 41. 2. Enter the Red, Green, and Blue Source Color values (0, 1, 2, or 3) in the drop-down boxes. 3. Enter the hex value for the desired Target Color in the Hex text box or use the color picker option that opens automatically. If a hex value for a custom color is chosen, this color value is saved at the top of the color picker.
Note: A source color can be mapped to only one target color; however, more than one source color can be mapped to the same target color.
4. Repeat Steps 1-3 to add additional colors. 5. Click the Save button at the upper-left corner when finished adding all the colors. To delete an RTD target color, click the button to the right of the Hex text box, and then click Save in the upper-left corner. Default Content Enable Default Content to use default content files stored in the player’s content directory. During the commissioning and training process, this default content can be used to start a LAYOUT file. Default content only plays on the primary display during the player startup boot sequence. This confirms that zones are available for use by the Show Control system. If other content is played, the default content will stop and will not play again unless it is manually triggered or the player is restarted. Playlist Configuration Click Enabled to open the Playlist Configuration settings. Refer to Figure 43.
Figure 43: Configuration - Default Content Config 25 To add default content to a playlist, follow these steps: 1. Click Add to add a new file to the playlist.Item 1 settings appear. 2. Enter the file name or clickBrowse to locate the desired default content file. 3. Choose the desired Mode from the drop-down list. • Continuous: The file plays continuously until it is manually stopped or until another command is issued. • OneTime: The file remains in the playlist for the number of times specified in the Runtime Count field before being removed from the playlist. This file plays once only before moving to the next file in the playlist. The file can remain in the playlist indefinitely by checking theInfinite checkbox. • Repeat: The file remains in the playlist for the number of times specified in the Runtime Count field before being removed from the playlist. The file plays back-to-back for the number of times specified in theRepeat Count field. The file can remain in the playlist indefinitely by checking theInfinite checkbox. 4. Enter the length of time for the file to play (in seconds) in theDuration field if desired. Use this to show only the first part of a clip before moving to the next item. 5. Repeat Steps 1-4 to add another content file to the playlist if desired. To remove a playlist item, click the button to the right of the item name, and then click Save in the upper-left corner. Default Image Duration Use this field to provide a default duration to any image file(s) without a specified image duration.
Config 26 5 Monitor
Click Monitor to open a window showing a video stream of the display content. This video plays on a canvas that represents the display size. Refer to Figure 44.
Figure 44: Monitor
Click the magnifying glass and arrow icons at the top of the video stream to make the monitor window larger, smaller, or to back to scale. If the player controls more than one sign, choose the desired sign from the Sign drop-down list. The selected sign name is also shown on the dashboard Monitor tile. Refer to Figure 6.
Note: Choosing the sign name refers to the whole sign; Monitor does not show specific zones within the sign.
Choose a player test pattern from the Test pattern drop-down list if desired. The test pattern starts to play immediately. To test the display using a specific content file, clickAdd File and select the desired file from the player’s content directory. This content starts to play immediately. Other content files can be added, and each one will play sequentially in the order that it was added. Content files can be any of the following formats: AVI, JPG, MP4, PNG, or VMPF. Click Blank to stop any test pattern or test content and blank the display.
Monitor 27 6 NTCIP Click NTCIP to launch the Vanguard® Field Controller (VFC) interface. Refer to Figure 45.
Figure 45: NTCIP
NTCIP (National Transportation Communications for ITS Protocol) is a standard protocol used for transmitting data and messages in the transportation industry. This option is only available for DMP-5000 series players used to control a Vanguard® Field Controller (VFC) in a transportation application. Use the VFC interface to perform typical functions of the Vanguard® Field Controller. For more detailed information on the VFC, refer to the Vanguard® Field Controller Operation Manual (DD3021059).
NTCIP 28 7 System Backup Click System Backup to either save the player’s current system backup files or restore the current system to a previously saved backup file. Refer toFigure 46.
Figure 46: System Backup
• Create System Backup: The player’s current system backup ZIP file is saved according to the web browser’s default save function. • Restore System Backup: A previously saved backup ZIP file is selected and used to overwrite the current system configuration. Use caution with this action. A warning prompt opens when this option is selected. Refer to Figure 47.
Figure 47: Restore System Backup Prompt
System Backup 29 8 Data Table Index Click Data Table Index to open a list of Data Tables that provide general player system information. Refer to Figure 48.
Figure 48: Data Tables
Click any data table to open the player data information details. Within a data table, click the Refresh button in the upper-right corner to refresh the information. Data table information is normally used by Daktronics technicians for troubleshooting purposes. The Diagnostics and System data table options are always present. If the player has any added RTD sources enabled, the data tables for these are also listed. Refer to Data Sources (p.24). In the example in Figure 48, the player is receiving data from an enabled RTD source: AS5-AustralianRulesFootball.
Data Table Index 30 9 Troubleshooting
Click Troubleshooting to see options to restart the player, gather system files, and perform network tests.
Figure 49: Troubleshooting System Restart Click the red Restart button under System Restart to trigger an immediate system restart. Refer to Figure 49.
Note: The display is unresponsive during a system restart. Use caution when performing an immediate system restart.
Diagnostics Information Click one of the Save buttons to download a ZIP file containing the player’s diagnostic files. These files may be requested by Daktronics technicians when troubleshooting any player issues. • Save All: downloads all types of available error files in a ZIP file • Save Logs: downloads the 10 most recent system error log files (e.g. event viewer log files) • Save Config: downloads configuration files (e.g. current configuration XML file) • Save Dumps: downloads any crash dump files (DMP-8000 series player only)
Note: It may take a few minutes to download diagnostic dump files if the internet connection is slow.
Troubleshooting 31 Network Tests Use Network Tests to troubleshoot possible network issues. These tests check the signal being received and being sent out. Choose a network test from the drop-down list. Refer to Figure 50. • Ping: This test verifies successful communication between the control computer and the Figure 50: Network Tests devices connected to it. The player sends out a ping signal request to the target address and receives back a live output. The results of the test are listed as ping statistics in the main window. The results include the number of signal packets transmitted, the number of packets received, the percentage of packet loss, and the time it took for the signal packets to travel round- trip (minimum, average, maximum time). Refer to Figure 51.
Note: Review the Ping test results with caution. If the target address has ping disabled, it cannot send back a response.
Figure 51: Network Tests - Ping Figure 52: Network Tests - DNS Lookup
• DNS Lookup: This test uses the configured DNS servers to look up the IP address of the specified domain name. Refer toFigure 52. • Trace: This test sends out a signal request to a target address and receives back information on how many hops the packet requires to reach the host and how long each hop takes. Refer to Figure 53.
Figure 53: Network Tests - Trace
Troubleshooting 32 10 Player Control Systems & Diagnostics The DMP-5000/8000 series player is managed by a separate control system in the majority of scenarios. Depending on the specific system, the player may be controlled by one of the following control systems: • Show Control System • Venus® Control Suite In addition to a control system, the player is also supported by Daktronics Intelligent Device Management (IDM). IDM is used to manage system diagnostics and facilitate proper operation; IDM can be installed separately. Control Systems & Content Management The DMP-5000/8000 series player is capable of playing a wide variety of content types including images, video files, and live video streams. The procedures for importing content to a player and playing it on a display are determined mainly by the control system being used with the player. Before loading content onto a player, review the appropriate control system documentation; Show Control and Venus® Control Suite each have different processes for preparing content. Industry-Standard Content When working with industry-standard content files such as AVIs, JPGs, PNGs, GIFs, MPEGs, etc., first determine which file types and specifications are supported by the applicable control system and player(s). In addition to file type, note any other requirements such as codec and color depth standards. Each control system’s documentation indicates which file types are supported. In addition to control system documentation, refer to the DMP-8000 Content Standard Quick Guide (DD3002238) in Appendix A: Supplementary Documents (p.51) for information on how to prepare video files for use with a DMP-8000 series player. Audio The player also supports the playback of audio content if supported by the hardware. The player can play the audio embedded in visual content files as well as separate audio files. For information on how to configure and use the player’s audio capabilities, refer to Audio Configuration (p.16). Live Video Streams The player features a number of options for working with live video streams, ranging from incorporating live video into display presentations with other content to functioning as a character generator and combining live video with graphics, animations, and real-time data (RTD). For information on how the player is used with live video streams, refer to Section 11: Show Control System (p.35). Show Control System Daktronics Show Control System is an interactive control system that enables users to control a network of displays in real time through a push-button user interface. Buttons trigger content, manage configurations, and send other commands to one or more displays. Show Control System is used most often in sports venues with one or more displays that need to have real-time control to trigger crowd prompts, advertising, real-time data, and other functions in conjunction with the live action.
Player Control Systems & Diagnostics 33 For more information on how to use the Show Control System to control a player, refer to Section 11: Show Control System (p.35) or the table below for additional resources:
Title Document Number
Show Control System Operation Quick Start Guide DD1779809
Show Control System User Handbook DD2003514
Venus® Control Suite Daktronics Venus® Control Suite is a platform-based control system that provides interactive display control. Venus® Control Suite may be accessed from either a hosted server (remote, cloud-based control) or from a local computer server (local control). Venus® Control Suite enables the user to import, create, edit, schedule, and organize display content as well as manage accounts and run reports. For more information on how to use the Venus® Control Suite to control a player, refer to the table below for additional resources.
Title Document Number
Venus Control Suite Local Installation Quick Guide DD3241065
Venus Control Suite Quick Guide DD3016537
Venus Control Suite Operation Manual DD3315811
Intelligent Device Management Daktronics Intelligent Device Management (IDM) is a web-based diagnostics tool that supports DMP-8000 series player systems. All players collect diagnostic data from the player itself and many other components in a player system and can transmit that data to the Daktronics IDM server. The IDM server takes that data and analyzes it to determine the health of the display system, noting any problems currently affecting the display’s ability to show content, potential problems with showing content, or problems affecting the display itself. IDM is used primarily in billboard installations, however this service can be installed separately on other DMP-8000 series player systems. Refer to Diagnostics (p.20) for information on how to activate IDM on the player. For more information on how to use IDM to manage the health of a DMP-8000 series player system, including how to register a display with IDM, refer to the table below for additional resources.
Title Document Number
IDM User Manual DD2097912
Player Control Systems & Diagnostics 34 11 Show Control System This section explains how to use the DMP-5000/8000 series player to incorporate video streams into digital display presentations in a Show Control system. Information in this section includes the following: • What kinds of video streams a player can accept • What kinds of video streams a player can output • How to properly configure a player to output as intended • How to create text and graphics for video streams This section does not address how to work with content files. For more information on how to work with and trigger the playback of images, animations, and video files in a Show Control System with a DMP-5000/8000 series player, refer to the Show Control System User Handbook (DD2003514). Overview The DMP-5000/8000 series player dynamically composites content onto a single video output. It operates within a digital display system to deliver smooth video playback to a single display or multiple displays in a network. The player provides support for video, real-time data (RTD), or split-screen configurations with virtually any display using industry-standard inputs, including LED displays, LCD panels, or plasma displays. Video Production As part of a video production system, the DMP-5000/8000 series player serves two primary functions: clip server and character generator. Depending on the user’s needs and the site’s video production system, the player can be used to fill either or both of these roles, which are described in more detail in the following sections. Clip Server A clip server is a device that is capable of storing pre-recorded and/or pre-purchased video clips and controlling their playback. In this role, the player combines its own video storage and playback capabilities with the Display Studio control interface to provide an easy-to-use system for triggering and controlling video clips. Clip servers are generally found upstream from the video switcher and serve as a video source the switcher can play on its output feeds. Character Generator A character generator is a device capable of producing static or animated text or images for keying into a video stream. Any time graphics and video are combined in a video presentation, it is the product of a character generator. Examples include scoring bugs, first down lines, meteorologists weather maps, and tickers at the bottom of a TV broadcast. Character generators can be located both upstream and downstream from the video switcher. Upstream, they serve as a video source the switcher can play on its output feeds. Downstream, they receive a video stream from the switcher and keying information for additional graphics and text that can be sent out to additional recipients such as a digital media network or internet feed.
Show Control System 35 In the example shown in Figure 54, the baseball player comes from a video stream, while the text and other graphics are keyed into the video stream by a character generator. Supported Video Inputs Through video capture devices, the player can accept a wide variety of signal types for playback and for integration with text, graphics, and animations. Refer to the DMP-8000 Figure 54: Keying Example Stand Alone Models Technical Specifications (DD1481866) and DMP-8065.2 Embedded Player Technical Specifications (DD2350114) in Appendix A: Supplementary Documents (p.51) for information on supported input types. Supported Video Outputs Through its graphics and video accessory cards, the player can output a variety of video signal types. Refer to the DMP-8000 Stand Alone Models Technical Specifications (DD1481866) and DMP-8065.2 Embedded Player Technical Specifications (DD2350114) in Appendix A: Supplementary Documents (p.51) for information on supported output types. Configuring DPF Input Files During start-up, the system automatically detects any associated third-party capture device and creates a DPF file for each device in theC:\ProgramData\Daktronics\ Vnet4\Content\Devices folder. These input files can be triggered from the system’s control interface such as Display Studio. A DPF file provides the player with information for the following actions: • Select capture device connected to the video stream. • Specify video filtering. • Enable/disable audio. Refer to Figure 55 and the table below. Figure 55: DPF Files
Note: To customize a DPF file, use the automatically generated DPF file as a template, make any changes using Windows® Notepad, then save the file with a new name. Since the DPF file is re-generated during each startup, if the customized file is not re-named, it will be overwritten on the next startup.
Parameter Description
uri Unique identifier for the device class and instance.
FFMPEG-compatible format string. Most commonly used for video.filter de-interlacing. Almost all FFMPEG video filters are supported (excluding GPL filters). An example of de-interlacing:video.filter=yadif
Incoming audio stream setting. If not specified, any incoming audio audio.channels stream is enabled. If set to 0, the audio stream is disabled.
Show Control System 36 Internal & External Keying Character generators are devices capable of overlaying text, graphics, and animation on top of a video stream. The player’s keying capabilities allow it to function within a video production environment as a self-contained character generator for internal keying or to provide overlay text and graphics to another device downstream for external keying. In Figure 56, the character generator is taking video coming from the on-field camera and combining it with graphics that appear in the bottom third of the screen. However, this is just one example of a character-generator application. In any situation where a video stream is combined with text or graphics, a character generator is responsible for the combination. Figure 56: Keying Example Internal Keying When a player is configured for internal keying (CG Mode), it uses the incoming video signal as a background and then combines it with any content files that are being played, allowing the video to appear through any transparent areas of the content. Refer to Figure 57.
DMP-8000
Video Overlay content Video with overlay
Figure 57: Internal Keying Process
Triggering Internal Keying When in internal keying mode, the DMP-5000/8000 series player will automatically pass through the video signal connected to the player, so triggering the video with a Venus Media Presentation Language (VMPL) file is unnecessary. Overlay content can be created and triggered in the same way as other content. When played, the overlay content is rendered on top of the video content, and any transparent areas in the content are filled with the background video.
Note: When using the internal keying mode, note that the audio sent out from the player is the embedded audio of the passed-through video. The player cannot override an embedded audio file to play back independently selected audio files.
Show Control System 37 External Keying When a player is configured for external keying, it creates and outputs overlay content, generally referred to as a luma key or linear key. This overlay content is then combined with a video signal by a downstream device, such as a production switcher. In this setup, the player does not take in or output video. Instead, it outputs two SDI or HD- SDI signals. The fill signal contains the graphics and text that will combine with the video, while the alpha channel, or key signal, contains data that instructs the downstream device on what parts of the background should be removed to show the video. Refer to Figure 58.
Video
Alpha channel
DMP-8000
Downstream device
Video with overlay Overlay content
Fill/overlay content
Figure 58: External Keying Process
Triggering External Keying When in external keying mode, the player will automatically output the fill signal and alpha channel through the appropriate SDI or HD-SDI outputs when the content is triggered.
Note: Because external keying requires two SDI or HD-SDI outputs, only certain models are capable of this function.
Show Control System 38 12 Zone Management The DMP-5000/8000 series player can send content files to play in specific zones within a display rather than the display as a whole. Zones are independently controlled areas within the display that can play any combination of statistics, advertisements, video, or other information. Zones can be configured through either LAYOUT files or the Venus® Control Suite system but not both. This section explains how to create, edit, and copy zones, as well as play content in zones. Planning the Layout Questions to consider at the start of the planning process include the following: • What is the size and proportion of the video zone? • What sponsorship commitments exist? • What data or other information is available and pertinent? To plan the layout of the zone, follow these steps: 1. Determine the locations and sizes of the zones. Refer to Figure 59.
Right side 16:9 Scaled bar video zone zone
Bottom bar zone
Figure 59: Zone Identification 2. Check the aspect ratio of the video zone. This ratio must be as close as possible to the incoming video to avoid distortion. Divide the height by width of the video zone section and compare that number to the incoming video’s aspect ratio. 3. Create a visual layout of any graphics for the zones in an editing program that will allow exact pixel sizing for each of the sections. Refer to Figure 60.
Sponsor 16:9 animations Scaled or stills video zone
Game statistics
Figure 60: Visual Layout of Zones
Zone Management 39 4. Ensure the content will fit into each zone without any stretching or distortion. 5. Check that any text is legible with a font size of at least 11 point. 6. Adjust the zone sizes as needed while maintaining the aspect ratio in the video zone. 7. Convert zone sizes to proportions. Refer to Figure 61.
Video zone: Video zone: 280 pixels high 80% height of full display Right side bar: 518 pixels wide 80% width of full display 518 pixels high 70 pixels wide Aspect ratio: 280/518= .54
Right side bar: 80% height 20% width
Bottom bar: Bottom bar: 130 pixels high 20% height of full display 360 pixels wide 100% width of full display
Figure 61: Zone Sizes and Proportions Example 8. Save the proportions of each zone for future use. Changing Default Layout Files The player includes default copies of layout files that identify zone sizes and locations. These files are TXT files formatted for the V-Net® controller. Editing Files To edit a default layout file, follow these steps: 1. Go to the appropriate folder. For Windows® 7 or Windows® 10 systems, go to C:\ProgramData\Daktronics\VNet4\Content 2. Locate the LAYOUT file, and right-click the file to open it in Windows® Notepad or another text editing application. 3. Copy and paste the zone ID line for each of the zones in the V-Net® control panel. 4. Name each zone. These names will be used in the V-Net® control panel. The smallest zone is listed at the top of the list with the full-screen and largest zones at the bottom of the list. Refer to Figure 62.
Zone names
Figure 62: Zone Names
Zone Management 40 5. Identify the size of each zone using relative sizes or percentage sizes. Refer to Figure 63.
Zone sizes
Figure 63: Zone Sizes 6. Enter the x and y values to determine placement of the zones in the display. Refer to Figure 64.
Coordinates for the top-left corner of each zone
Figure 64: Zone Coordinates
Note: The x and y percentages determine the coordinates for the top-left corner of each zone. For example, x=0% and y=80% translates to the zone placed on the left edge of the display and down 80% from the top.
7. Verify the LAYOUT file extension. 8. Save the file. Copying Zones The zone copy feature creates copies of zones that can be displayed in other areas of the output. This action is used frequently with fascia displays. Copied zones are synchronized; Show Control buttons can specify only the parent zone but also control any copies of that zone. Copied zones play content more efficiently and with less impact on the playback as compared to playing the same content multiple times. To copy zones, follow these steps: 1. Go to the appropriate folder. For Windows® 7 or Windows® 10 systems, go to C:\ProgramData\Daktronics\VNet4\Content 2. Locate the LAYOUT file, and right-click the file to open it in Windows® Notepad or another text editing application. 3. Copy and paste a zone ID line for each of the zones in the V-Net® control panel.
Zone Management 41 4. Name each zone with a name that matches the zone name in the V-Net® control panel. The smallest zone is listed at the top of the list with the full-screen and largest zones at the bottom of the list. Refer to Figure 62. 5. Check the zone id list and determine which zone ID to copy. This is the original (or parent) zone ID. Refer to Figure 65.
Figure 65: Zones Before Using Copy Zone Feature 6. List the information for the copied zones on the lines below the original zone ID. Refer to Figure 66.
Original (or parent) zone ID
Copied (or child) zone IDs
Figure 66: Zones After Using Copy Zone Feature 7. Identify the size of each zone using relative sizes or percentage sizes. Refer to Figure 61. 8. Enter the x and y values to determine placement of the zones on the display. 9. Verify the LAYOUT file extension. 10. Save the file. Starting the LAYOUT File To start the LAYOUT file playing when the DMP-5000/8000 series player boots up, refer to Default Content (p.25).
Zone Management 42 13 Maintenance Guide To ensure the DMP-5000/8000 series player operates properly and to minimize the risk of component failure, it is necessary to keep the system clean and free of dust, dirt, and other contaminants. Follow the recommendations in this section on a regular basis to maintain a clean system. Maintenance Frequency At a minimum, perform maintenance on the DMP-5000/8000 system annually. In addition, perform maintenance any time any of the following symptoms are observed: • Equipment is making unusual or humming noises. • Dust is visible on external fan surfaces. • Equipment seems abnormally hot. • Computer or peripherals power down without warning. Maintenance Tools Use the following tools when cleaning the exterior of the player as well as when cleaning any peripheral system components: • Vacuum Cleaner: Remove dirt, dust, and other particles from around the computer. • Soft (Lint-Free) Cloth: Clean components and the exterior computer surface. • Isopropyl Rubbing Alcohol: Clean plastic computer parts.
Note: Alcohol is the only solvent recommended for cleaning since others might damage the plastic computer components. Isopropyl alcohol is a high-quality rubbing alcohol that can be found in most drug stores and works well when cleaning thermal components.
• LCD Cleaning Kit: Clean the LCD monitor screen. • Lint-Free Cotton Swabs: Clean hard-to-reach areas of the computer. Use the following tools when cleaning the interior of the player: • Anti-Static Wristband: Wear to protect delicate computer components from static electricity damage. • Phillips Screwdriver: Use to open the computer case. • Canned Compressed Air: Blow away dust and debris from hard-to-reach areas of the computer and peripherals. General Cleaning Precautions Read all bullet points in this section, Exterior Computer Cleaning (p.44), and Interior Computer Cleaning (p.44) before cleaning any computer components. Exercise the following general precautions when cleaning any computer components or peripherals: • Turn off all computer components and peripherals prior to cleaning or while cleaning the surrounding area. • Never get any component inside the computer or any other circuit board damp or wet.
Maintenance Guide 43 • Never spray any type of liquid directly onto any computer component. If a spray is needed, spray the liquid onto a cloth and use the damp cloth to rub down the component. • Be vigilant not to adjust any knobs, controls, or remove any wiring while cleaning. Exterior Computer Cleaning Refer to the following notes when cleaning external computer surfaces: • Clean the computer case with a lint-free cloth that has been slightly dampened with water or isopropyl rubbing alcohol.
Note: Using any cleaning or dusting solvents is not recommended as these can damage plastic computer components.
• Clean ventilation locations to ensure a steady airflow to the computer in order to keep components cool and in good working condition. Verify that all vents and air holes are lint- and contaminant-free by rubbing a cloth over them. • Use a vacuum around each of the air holes, vents, and crevices on the computer. A standard vacuum is safe to use when cleaning the outside vents of a computer; however, it should not be used to clean the inside of a computer as it can generate static electricity that can damage the computer. Interior Computer Cleaning Refer to the following notes when cleaning internal computer components: • Verify that all external cables have enough slack or are disconnected before removing the computer from its location as this can damage the computer or cables. • Slide the computer out of the rack and remove either the top or side cover to access the interior of the computer. • Take precautions to avoid ESD (electrostatic discharge), including wearing a properly grounded anti-static wrist band at all times. • Avoid unplugging any cables or connections on the inside of the player chassis. • Blow the dust and dirt away from the motherboard and out of the case using canned compressed air held in the upright position. Remove the computer from the rack and tilt it on its side while using the canned compressed air to blow it out. Do not hold canned compressed air upside-down as this can release chemicals that may damage or corrode the internal computer components.
Note: Do not use a standard electric vacuum to clean the interior of the computer as it can generate static electricity that may damage the computer.
• Be sure to check power supplies, fans, and heat sinks. Dust, dirt, and other contaminants frequently collect around these components.
Note: When cleaning fans, hold the fan blades in place or place something between the blades to prevent them from spinning. Spraying canned compressed air into a fan may cause damage or, in some cases, cause back voltage.
Maintenance Guide 44 • Once the computer has been thoroughly cleaned, replace the top or side cover and slide the computer back into the rack. Reconnect any disconnected cables.
Note: Verify that all cables are clear of the computer before sliding it back into the rack.
Maintenance Guide 45 14 System Troubleshooting This section is intended to provide solutions to problems that may be encountered with DMP-5000/8000 systems and help users locate information for diagnosing problems. For additional support, refer to Section 15: Exchange/Repair & Return Programs (p.48). Initial Troubleshooting Checklist The following solutions may solve common problems with DMP-5000/8000 systems: • Restart the player. • Verify correct Time, Time Zone, Date, and Time Server settings. • Check system processes for abnormal behavior (i.e. excessive CPU/memory usage). • Check primary.ini file for incorrect settings. • Verify DMP-8000 security certificate. • View the player error logs. Refer to Diagnostics Information (p.31). If none of these solutions fix the problem, users should call Daktronics Technical Services. Refer to the customer service telephone numbers listed in Section 15: Exchange/Repair & Return Programs (p.48). Retrieving Important Information This section explains how to retrieve a player’s Globally Unique Identifier (GUID) and software version number. This information may be requested when working with Daktronics Technical Support to resolve a problem. GUID The GUID is the unique number that enables a player to be identified when connecting to Daktronics servers such as Intelligent Device Management (IDM). The GUID can be found in either the player software or XML file.
DMP-5000/8000 Software To use the DMP-5000/8000 software to locate the GUID, follow these steps: 1. Go to Config from the main menu and select Identification or click the Identification tile on the dashboard. 2. Locate the machine GUID under the Device ID field. Refer toFigure 67.
XML File To use the XML file to locate the GUID, follow these steps: Figure 67: Configuration - Identification 1. Go to the appropriate folder. For Windows® 7 or Windows® 10 systems, go to C:\ProgramData\Daktronics\Common 2. Open the MachineConfig.xml file.
System Troubleshooting 46 3. Locate the
Figure 68: XML File Software Version Number Daktronics Technical Services may request the current player software version number during troubleshooting. This number is listed in the Firmware tile on the Dashboard. Refer to Section 3: Dashboard (p.7). Blanking or Flickering on SDI Input or Output If a player’s video output blanks or flickers when using SDI output, ensure the reference sync signal is configured appropriately for the video signal coming in or going out from the player. For more information on diagnosing or resolving this issue, contact Daktronics. Daktronics Contact Information Click User in the upper-right corner to expand the user menu. Click About to open the support page with links to customer support services. This DMP-8000 Series Operation Manual is accessible via the Help button. Refer to Right-Side Menu (p.4). Reach Daktronics customer support online: • www.daktronics.com/support For further assistance, Daktronics Customer Service is available 7:00 a.m. to 7:00 p.m. CST, Monday to Friday via telephone. • Domestic (U.S. and Canada): 1-800-325-8766 • International: +1-605-697-4000
System Troubleshooting 47 15 Exchange/Repair & Return Programs To serve customers’ repair and maintenance needs, Daktronics offers both an Exchange Program and a Repair & Return Program. Exchange Program Daktronics unique Exchange Program is a quick service for replacing key parts in need of repair. If a part requires repair or replacement, Daktronics sends the customer a replacement, and the customer sends the defective part to Daktronics. This decreases display downtime. Before contacting Daktronics, identify these important part numbers: Display Serial Number: ______Display Model Number: ______Contract Number: ______Installation Date: ______Sign Location: ______Daktronics Customer ID Number: ______To participate in the Exchange Program, follow these steps: 1. Call Daktronics Customer Service.
Market Description Customer Service Number
Schools (primary through community/junior colleges, religious organizations, municipal clubs, and 877-605-1115 community centers
Universities and professional sporting events, live events 866-343-6018 for auditoriums, and arenas
Financial institutions, petroleum, sign companies, 866-343-3122 gaming, and wholesale/retail establishments
Department of Transportation, mass transits, airports, 800-833-3157 and parking facilities
2. When the new exchange part is received, mail the old part to Daktronics. If the replacement part fixes the problem, send in the problem part which is being replaced. a. Package the old part in the same shipping materials in which the replacement part arrived. b. Fill out and attach the enclosed UPS shipping document. c. Ship the part to Daktronics. Daktronics will charge for the replacement part immediately, unless a qualifying service agreement is in place. In most cases, the replacement part will be invoiced at the time it is shipped.
Exchange/Repair & Return Programs 48 3. Return the part within 30 working days if the replacement part does not solve the problem, or Daktronics will charge the full purchase price. If the part is still defective after the exchange is made, please contact Daktronics Customer Service immediately. Daktronics expects immediate return of an exchange part if it does not solve the problem. Daktronics also reserves the right to refuse parts that have been damaged due to acts of nature or causes other than normal wear and tear. Repair & Return Program For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a part for repair, follow these steps: 1. Call Daktronics Customer Service. Refer to the telephone number listed on the previous page. 2. Receive a Return Materials Authorization (RMA) number before shipping. Refer to the telephone number listed on the previous page. 3. Package and pad the item carefully to prevent damage during shipping. Electronic components, such as printed circuit boards, should be placed in an antistatic bag before boxing. Daktronics does not recommend packing peanuts when shipping. 4. Enclose the following information: • Name • Address • Phone number • RMA number • Clear description of symptoms Shipping Address Daktronics Customer Service 600 E 54th St. N Sioux Falls, SD 57104 Case# Warranty & Limitation of Liability Refer to the Daktronics Warranty & Limitation of Liability statement in Appendix B: Daktronics Warranty & Limitation of Liability (p.53). The warranty is independent of extended service agreements and is the authority in matters of service, repair, and display operation.
Exchange/Repair & Return Programs 49 This page intentionally left blank. A Supplementary Documents This section includes the following: • DisplayFind Utility Quick Guide (DD1961783) • DMP-8000 Content Standards Quick Guide (DD3002238) • DMP-8000 Stand Alone Models Technical Specifications (DD1481866) • DMP-8065.2 Embedded Player Technical Specifications (DD2350114)
Supplementary Documents 51 This page intentionally left blank. DisplayFind Utility Quick Guide Page 1 of 3 DisplayFind Utility DisplayFind utility is used to find devices (including displays) on a local network when the IP address is unknown. The computer running the DisplayFind utility must be on the same subnet as the target device. Downloading DisplayFind Utility Download the application software from either the control software CD or from the internet. To download the DisplayFind file from the internet, follow these steps: 1. Open a web browser (i.e. Internet Explorer® or Firefox® browser). 2. Navigate to dakfiles.daktronics.com. 3. Click venus1500 > Utils > DisplayFind > DisplayFind.exe. 4. Click Run to download the DisplayFinder utility or Save to save the file to the computer for later use. Launching DisplayFind Utility The DisplayFind file automatically opens if Run was selected in Step 4 above. If Save was selected instead of Run, locate where the DisplayFind.exe file was saved during download and double-click the icon to open the program. Refer to Figure 1.
Configuring DisplayFind Utility Figure 1: Icon After launching the DisplayFind utility, review the list of associated items. The top two items in the list should have a green . Refer to Figure 2.
Figure 2: DisplayFind Utility Window If one of the top two items has a red next to it as shown in Figure 3, click it for additional information or to access the download.
Figure 3: Errors A red next to The Current User Is Not An Administrative User On This Computer indicates that the user does not have administrative rights on the computer being used. After installation, administrative rights are no longer necessary.
DD1961783 201 Daktronics Drive Rev 03 Brookings, SD 57006-5128 11 October 2017 www.daktronics.com/support 800.325.8766 DisplayFind Utility Quick Guide Page 2 of 3
A red next to Windows Firewall is Currently Blocking Communication indicates that the Windows® firewall is not disabled. Temporarily disable the Windows® firewall to allow discovery responses to be received from any displays. Temporarily disable other third party anti-virus/firewall applications (i.e. McAfee®, Symantec®, ZoneAlarm® software etc.).
Note: Configure firewall exceptions to allow inbound TCP and UDP traffic on Port 3702 if temporarily disabling the firewall is not desired.
Ignore a red next to Silverlight Version and Java Version as these programs are no longer required by the system. If the connection is slow, increase the Discovery Timeout value by following these steps:
1. Click the DisplayFind icon in the upper-left corner of the application header. 2. Click Settings. Refer to Figure 4. 3. Set a new Discovery Timeout using the Up and Down arrow buttons. Refer to Figure 5. 4. Click OK.
Figure 5: Discovery Timeout Settings
Figure 4: Display Finder Settings Connecting to a Device Before connecting to the device, verify that the device is turned on and connected to the network currently in use. To connect to the device, follow these steps: 1. Select the correct network adapter used to communicate with the device from the Adapter Name drop-down list. Refer to Figure 6.
Figure 6: Network Adapter Name Selection
DD1961783 201 Daktronics Drive Rev 03 Brookings, SD 57006-5128 11 October 2017 www.daktronics.com/support 800.325.8766 DisplayFind Utility Quick Guide Page 3 of 3
2. Click Find Displays to detect any devices using the selected network adapter. Detected devices are listed in the bottom window of the utility. Refer to Figure 7.
Figure 7: Detected Displays 3. Double-click the desired device to launch the configuration utility within a web browser. Troubleshooting If the hardware and software are configured with a DMP player behind a VIP processor running in NAT mode, the DisplayFind utility cannot detect the player. In this case, use the DisplayFind utility to find the VIP processor and then remove the :85 port number from the address to access the player’s UI.
DD1961783 201 Daktronics Drive Rev 03 Brookings, SD 57006-5128 11 October 2017 www.daktronics.com/support 800.325.8766
DMP-8000 Content Standards Quick Guide Page 1 of 8
Various video-editing software tools are used to create dynamic video content to play on the DMP-8000 player. This quick guide gives the recommended software settings to create optimal video content for displays in three different size categories. • Small displays - up to approximately 350K pixels • Medium displays - approximately 350K - 2.5M pixels • Large displays - more than 2.5M pixels (or any display wider than 3840 pixels) These display size categories are approximate. Depending on the system requirements, it may be beneficial to choose one size over another.
Note: For display sizes that are not divisible by 2 (either width or height), increase this number by one when creating content.
Content Creation with Adobe® Media Encoder (Small or Medium Displays) Standard video editing programs such as Adobe® After Effects® or Adobe® Premiere® Pro are used to edit video clips, composite video, or add special effects. After editing the video with one of these programs, route the content through a secondary program to convert it into its final delivery format. For small or medium display content, use the Adobe® Media Encoder (AME) with a configured Preset.
Display Size/Type Recommended Output File Type AME Preset
Small - no alpha MOV using the Animation codec (RBG: 8 bits per channel) 1
Small - alpha MOV using the Animation codec with alpha (RGB+A: 8 bits per channel plus alpha) 2*
Medium - no alpha MP4 using H264 compression 3
Medium - alpha MOV using the Animation codec with alpha (RGB+A: 8 bits per channel plus alpha) 2*
* These use the same MOV RGB+alpha Preset. Adobe® Media Encoder For small and medium displays, route the finished, edited video content through the Adobe® Media Encoder (AME). If working with the Adobe® After Effects program, follow these steps: 1. Go to Composition > Add to Adobe Media Encoder Queue. Refer to Figure 1. The Adobe® Media Encoder program opens automatically. 2. Create a Preset (during initial setup only) or use a pre-configured Preset (after initial setup). Refer to Create a Preset (p.2) or Use a Preset (p.4).
Figure 1: Adobe® After Effects to AME
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If working with the Adobe® Premiere® Pro program, follow these steps: 1. Go to File > Export > Media. An Export Settings window opens. 2. Click Queue in the Export Settings window. Refer to Figure 2. The Adobe® Media Encoder program opens automatically.
Figure 2: Adobe® Premiere® Pro — Export Settings Queue 3. Create a Preset (during initial setup only) or use a pre-configured Preset (after initial setup). Refer toCreate a Preset (p.2) or Use a Preset (p.4). Adobe® Media Encoder Presets Use Adobe® Media Encoder (AME) presets to produce content with a lossless file compression. This results in perfect image quality and no noticeable soft edges. These settings also enable the content to load quickly, which is an advantage in situations with multiple synchronized zones. Because this is a lossless file compression, it can only achieve 4:1 compression on average. The 4:1 file compression means that the files may be large depending on the content. Animations with large areas of solid color will compress better than other types of animations. Create a Preset Create a Preset for any needed display size(s). 1. Go to Preset > Create Encoding Preset. Refer to Figure 3. The Preset Settings "New Preset" window opens. 2. Enter a descriptive name in the Preset Name field (e.g.Preset 3 H.264 no alpha). Refer to Figure 4. 3. Select the appropriate output format from the Format field drop-down list. • Preset 1 and Preset 2: QuickTime • Preset 3: H.264 Figure 3: AME - Create Preset
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4. Select Custom from the Based on Preset field drop-down list. 5. Select the Export Video check box. 6. Clear the Export Audio check box if the file does not contain audio. 7. Go to Basic Video Settings under the Video tab and select the Render at Maximum Depth check box. 8. If creating Preset 3, move to the Bitrate Settings under the Video tab and select VBR, 2 pass from the Bitrate Encoding drop-down list. 9. If creating Preset 3, enter the bitrate using the sliders or enter the numbers. Refer to Figure 4. a. Set the Target Bitrate [Mbps]: 20 b. Set the Maximum Bitrate [Mbps]: 25. 10. Click OK.
Figure 4: Preset 3 Example
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Use a Preset After a Preset is created, use it to encode the queued content. Refer to Figure 5. 1. Select a configured Preset from the file’sPreset drop-down list. Move up or down as necessary. 2. Click the green Play button to start encoding the file. The file is saved in the location shown in theOutput File section.
Play button
Figure 5: Encoding with a Preset Content Creation with FFMPEG (Large Displays) If the display size exceeds a width of 3840, or if it exceeds a height of 1080, save content files as uncompressed AVI files or MOV files with the Animation codec (RLE encoding) or in another lossless format. Route the edited video content through the Daktronics FFMPEG Converter version 3.3 (or newer) to convert the file to a final HAP-encoded format. The file compression of 4:1 means that the files may be large depending on the content. This requires more drive bandwidth and may require a RAID drive; however, this does not require any CPU load for decoding.
Note: Some patterns can make the codec output an incorrect image but this is unusual.
Display Type Recommended Output File Type
Large display - no alpha MOV using the HAP codec
Large display - alpha MOV using the HAP codec with alpha
DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support 800.325.8766 DMP-8000 Content Standards Quick Guide Page 5 of 8
FFMPEG Converter Download the file converter program and copy it to the C:\ drive on the computer that will be used to convert the files. Follow the steps below: 1. Back up the original uncompressed AVI or uncompressed MOV files to another location before starting the conversion process. 2. Download and install the converter program located here. 3. Open the FFMPEG converter utility. Refer to Figure 6.
Figure 6: File Converter Control Panel 4. Click Configure. The Configuration window opens. Refer to Figure 7.
Figure 7: Configuration Settings
DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support 800.325.8766 DMP-8000 Content Standards Quick Guide Page 6 of 8
5. Choose the appropriate Command Line Format from the drop-down list. Refer to Figure 8 and Figure 9. • For large displays with no alpha channel, select the following setting: -i “{0}” -c:v hap -format hap -compressor none {5} -y -f mov “{1}” • For large displays with an alpha channel, select the following setting: -i “{0}” -c:v hap -format hap-alpha -compressor none {5} -y -f mov “{1}”
Note: The source file resolution must be divisible by 2 or the conversion will fail.
Figure 8: HAP Format - No Alpha Channel
Figure 9: HAP Format - Alpha Channel 6. Clear Strip Audio and keep the default option listed in the Audio Options field if audio is needed.
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7. Enter the Output Path for the converted file if desired. If noOutput Path is specified, the converted file saves to the same folder as the source file and overwrites the original source file.
Note: The converted file has the same name as the source file by default; if it also has the same format, the conversion will fail.
8. Click OK. The control panel opens again. Refer to Figure 6. 9. Click Add/Browse and select all the content files to be converted. More than one file can be selected at one time. 10. Click Run. A prompt to delete the original files opens. Refer toFigure 10.
Figure 10: Delete Original Files Prompt
11. Click Yes to delete the original uncompressed AVI or MOV files from the computer after the conversion only if a backup exists. If a backup file was not created before the conversion, clickNo in the dialog box. The files will convert to the new format. 12. Verify that the new MOV files are saved in the same folder as the original source files. Content Creation - General Settings If using a content creation program other than Adobe® Media Encoder or FFMPEG, refer to the general settings listed in the following sections. Small Displays
Setting Options
Animation (RLE) - for no alpha channel Codec (format) Animation (RLE) with alpha - for alpha channel
Profile Main - for resolutions up to standard-definition video 720 (w) x 525 (h)
Level 5.1
Bitrate (target - maximum Mbps) 3-4 Mbps - up to standard definition, 720 (w) x 525 (h)
File format (container) MOV
Compression 4:1 depending on content type
29.97 fps - for North American video output formats Frame rate (frames/second) 25 fps - for international video output formats 30 fps - for non-video output formats (e.g. DVI)
Stereo AAC audio at 48 kHz in the MOV file format Audio (if required) Note: If audio is not needed, no audio track should be included in the video.
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Medium Displays
Setting Options
H.264 - for no alpha channel Codec (format) Animation (RLE) with alpha - for alpha channel
Main - for resolutions up to standard-definition video 720 (w) x 525 (h) Profile High - for resolutions above standard-definition video 720 (w) x 525 (h)
Level 5.1
3-4 Mbps - up to standard definition, 720 (w) x 525 (h) Bitrate (target - maximum Mbps) 20-25 Mbps - up to 1080p, 1920 (w) x 1080 (h)
MP4 - for no alpha channel File format (container) MOV - for alpha channel
Compression 20:1 depending on content type
29.97 fps - for North American video output formats Frame rate (frames/second) 25 fps - for international video output formats 30 fps - for non-video output formats (e.g. DVI)
Stereo AAC audio at 48 kHz in the MP4 or MOV file format Audio (if required) Note: If audio is not needed, no audio track should be included in the video.
Large Displays
Setting Options
HAP - for no alpha channel Codec (format) HAP+alpha - for alpha channel
Profile High - for resolutions above standard-definition video 720 (w) x 525 (h)
Level 5.1
Bitrate (target - maximum Mbps) 40-45 Mbps - up to wide resolution, 3840 (w) x 1080 (h)
File format (container) MOV
Compression 4:1 for all content types
29.97 fps - for North American video output formats 25 fps - for international video output formats Frame rate (frames/second) 30 fps - for non-video output formats (e.g. DVI) 60 fps - for content with fast motion
Stereo AAC audio at 48 kHz in the MOV file format Audio (if required) Note: If audio is not needed, no audio track should be included in the video.
DD3002238 201 Daktronics Drive Rev 05 Brookings, SD 57006-5128 09 June 2020 www.daktronics.com/support 800.325.8766 DAKTRONICS DIGITAL MEDIA PLAYER TECHNICAL SPECIFICATIONS DMP-8000 STAND ALONE MODELS DMP-8100 DMP-8105 DMP-8200 DMP-8221 DMP-8300 DMP-8302 DMP-8400 DMP-8500 DMP-8502 DMP-8508 DMP-8510/8518 DMP-8600 Ticket Window with Image and low- Image and low- LED Display or LCD IPTV Channel or LED Display or LCD Playback and Description embedded DMP- res video res video Network (RF and Playback and Capture Menu Boards Network (RF and IPTV) Capture 8100 playback playback IPTV) Up to UHD (3840 x 2160) Maximum Up to 1440 x Up to 14400 x Up to 4 @ Up to 1080p Up to 1080p Up to 1920 x 1080 @ 30 fps full motion Up to 4 1920x1080 @60Hz or output resolution 900 900 @60fps 1920x1200 Up to six 1920x1080 VGA/DVI Output X X X X X X X X
Video capable X X X X X X X X X
Mini SDI, HD-SDI, SDI, HD-SDI, SDI, HD-SDI, SDI, HD-SDI, VGA, DisplayPort @ SDI, HD-SDI, HDMI, Video output Mini DisplayPort® Mini DisplayPort® VGA, DisplayPort DisplayPort HDMI, Display Port HDMI, HDMI, HDMI, DisplayPort 3 Display Port ® DisplayPort Display Port Display Port Display Port
SDI, HD-SDI, SDI, HD-SDI, SDI, HD-SDI, SDI, HD-SDI, Composite, Composite, Composite, Video input N/A N/A Composite, 6G SDI Component, Component, Component, Component, HDMI HDMI* HDMI HDMI SDI Output X X X X X X HD SDI output X X X X X X 500 GB SATA 1TB SATA 480GB 7.6TB SAS RAID Storage space 240GB M.2 mSATA 16GB SSD 1TB SSD 3TB/RAID 5 SSD SSD M.2 Array Playback (through Venus Control Suite) X X X X X X reporting Venus Control X X X X X X X X X X X X Suite ready Show Control X X X X X X X X X X X X ready IDM Ready X X X X X X X X X X X X Rack mountable X X X X X X X X X X
Internal keying X X X X X X support
External keying X N/A X X X X support
201 Daktronics Drive PO Box 5128 Brookings, SD 57006-5128 tel 800-325-8766 605-692-0200 fax 605-697-4700 www.daktronics.com email [email protected] Copyright © 2017 Daktronics DD1481866 Rev 09 6282018
EMBEDDED PLAYER DMP-8065.2
››No internal moving part ››Solid-state hard drive ››Sealed enclosure (IP67) ››High-temp rated ››Auto-recovery feature ››Crisp content delivery ››LED diagnostic indicators ››Work with Venus® and ® The Daktronics DMP-8065 embedded player features a solid-state Visiconn hard drive designed for use in demanding operating environments ››Quick Connect plates for with an IP67 rating. Embedded in the display and controlled easy installation through a network, the DMP-8065 is able to receive and store ››Component is fully still graphics, video files and playback schedules. It provides high- embedded in displays quality playback and is compatible with a variety of Daktronics ››DMP-8065.2 EMBEDDED control systems. PLAYER ››Reset switches for configuration and password recovery ››External Fan mounting for high temp applications
201 Daktronics Dr PO Box 5128 Brookings, SD 57006-5128 tel 800-325-8766 605-697-4300 fax 605-697-4700 www.daktronics.com e-mail [email protected] Copyright © 2016 Daktronics DD2350114 Rev 01 071216 DMP-8065 PRODUCT SPECIfICATION Model Number 0A-1603-820x Operating System Windows® 7 Embedded Video Resolution Up to 1440 x 900 Pixels Controlled Playback up to 300,000 Graphics Card Intel Gen 7 Processor Intel #3845 Quad Core Memory 2GB Storage 16GB SATA DOM SSD Connectivity 10/100/1000 Ethernet (RJ-45 LAN) @ 1 Inputs 2 External I/O Outputs Redundant ProLink 6 fiber optic channels Watchdog Yes (software / Hardware) Environmental Temperature -29.2° to 131°f -34° to 55°C Power Supply 65W Input Voltage 12VDC Power Failure Recovery Yes Physical Size (l x w x h) 18.5" x 8.4" x 2.4" UL/CE/CB/fCC
Mounting Options Internal to display chassis Daktronics Control Options Venus®/Visiconn®
Note 1: Windows, Intel, Core are trademarks or registered trademarks of their respective companies. Note 2: Venus and Visiconn are registered trademarks of Daktronics Inc. Note 3: Consistent with Daktronics policy of continuing product improvement, specifications shown on this document are subject to change without notice.
201 Daktronics Dr PO Box 5128 Brookings, SD 57006-5128 tel 800-325-8766 605-697-4300 fax 605-697-4700 www.daktronics.com201 Daktronics Dr PO e-mail Box [email protected] Brookings, SD 57006-5128 Copyrighttel 800-325-8766 © 2016 Daktronics605-697-4300 DD2350114 fax 605-697-4700 Rev 01 071216 www.daktronics.com e-mail [email protected] Copyright © 2016 Daktronics DDxxxxxxx Rev 00 xxxxxx B Daktronics Warranty & Limitation of Liability This section includes the Daktronics Warranty & Limitation of Liability statement.
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DAKTRONICS WARRANTY & LIMITATION OF LIABILITY
This Warranty and Limitation of Liability (the “Warranty”) sets forth the warranty provided by Daktronics with respect to the Equipment. By accepting delivery of the Equipment, Purchaser and End User agree to be bound by and accept these terms and conditions. Unless otherwise defined herein, all terms within the Warranty shall have the same meaning and definition as provided elsewhere in the Agreement.
DAKTRONICS WILL ONLY BE OBLIGATED TO HONOR THE WARRANTY SET FORTH IN THESE TERMS AND CONDITIONS UPON RECEIPT OF FULL PAYMENT FOR THE EQUIPMENT
1. Warranty Coverage. A. Daktronics warrants to the original end user (the “End User”, which may also be the Purchaser) that the Equipment will be free from Defects (as defined below) in materials and workmanship for a period of one (1) year (the “Warranty Period”). The Warranty Period shall commence on the earlier of: (i) four weeks from the date that the Equipment leaves Daktronics’ facility; or (ii) Substantial Completion as defined herein. The Warranty Period shall expire on the first anniversary of the commencement date. “Substantial Completion” means the operational availability of the Equipment to the End User in accordance with the Equipment’s specifications, without regard to punch‐list items, or other non‐substantial items which do not affect the operation of the Equipment B. Daktronics’ obligation under this Warranty is limited to, at Daktronics’ option, replacing or repairing, any Equipment or part thereof that is found by Daktronics not to conform to the Equipment’s specifications. Unless otherwise directed by Daktronics, any defective part or component shall be returned to Daktronics for repair or replacement. This Warranty does not include on‐ site labor charges to remove or install these components. Daktronics may, at its option, provide on‐site warranty service. Daktronics shall have a reasonable period of time to make such replacements or repairs and all labor associated therewith shall be performed during regular working hours. Regular working hours are Monday through Friday between 8:00 a.m. and 5:00 p.m. at the location where labor is performed, excluding any holidays observed by Daktronics. C. Daktronics shall pay ground transportation charges for the return of any defective component of the Equipment. All such items shall be shipped by End User DDP Daktronics designated facility per Incoterms® 2020. If returned Equipment is repaired or replaced under the terms of this Warranty, Daktronics will prepay ground transportation charges back to End User and shall ship such items DDP End User’s designated facility per Incoterms® 2020; otherwise, End User shall pay transportation charges to return the Equipment back to the End User and such Equipment shall be shipped Ex Works Daktronics designated facility per Incoterms® 2020. All returns must be pre‐approved by Daktronics before shipment. Daktronics shall not be obligated to pay freight for any unapproved return. End User shall pay any upgraded or expedited transportation charges D. Any replacement parts or Equipment will be new or serviceably used, comparable in function and performance to the original part or Equipment and warranted for the remainder of the Warranty Period. Purchasing additional parts or Equipment from the Seller does not extend the Warranty Period. E. Defects shall be defined as follows. With regard to the Equipment (excepting LEDs), a “Defect” shall refer to a material variance from the design specifications that prohibit the Equipment from operating for its intended use. With respect to LEDs, “Defects” are defined as LED pixels that cease to emit light. Unless otherwise expressly provided, this Warranty does not impose any duty or liability upon Daktronics for partial LED pixel degradation. Notwithstanding the foregoing, in no event does this Warranty include LED pixel degradation caused by UV light. This Warranty does not provide for the replacement or installation of communication methods including but not limited to, wire, fiber optic cable, conduit, trenching, or for the purpose of overcoming local site interference radio equipment substitutions.
EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THIS WARRANTY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DAKTRONICS DISCLAIMS ANY AND ALL OTHER PROMISES, REPRESENTATIONS AND WARRANTIES APPLICABLE TO THE EQUIPMENT AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OR QUALITY OF DATA. OTHER ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY DAKTRONICS, ITS AGENTS OR EMPLOYEES, SHALL NOT CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS LIMITED WARRANTY. THIS LIMITED WARRANTY IS NOT TRANSFERABLE.
2. Exclusion from Warranty Coverage This Warranty does not impose any duty or liability upon Daktronics for any:
A. damage occurring at any time, during shipment of Equipment unless otherwise provided for in the Agreement. When returning Equipment to Daktronics for repair or replacement, End User assumes all risk of loss or damage, agrees to use any shipping containers that might be provided by Daktronics, and to ship the Equipment in the manner prescribed by Daktronics; B. damage caused by: (i)the improper handling, installation, adjustment, use, repair, or service of the Equipment, or (ii) any physical damage which includes, but is not limited to, missing, broken, or cracked components resulting from non‐electrical causes;
SL-02374 Rev 14 13 January 2020 Page 1 of 3 Copyright © Daktronics, Inc.
DAKTRONICS WARRANTY & LIMITATION OF LIABILITY
altered, scratched, or fractured electronic traces; missing or gauged solder pads; cuts or clipped wires; crushed, cracked, punctured, or bent circuit boards; or tampering with any electronic connections, provided that such damage is not caused by personnel of Daktronics or its authorized repair agents; C. damage caused by the failure to provide a continuously suitable environment, including, but not limited to: (i) neglect or misuse; (ii) improper power including, without limitation, a failure or sudden surge of electrical power; (iii) improper air conditioning, humidity control, or other environmental conditions outside of the Equipment’s technical specifications such as extreme temperatures, corrosives and metallic pollutants; or (iv) any other cause other than ordinary use; D. damage caused by fire, flood, earthquake, water, wind, lightning or other natural disaster, strike, inability to obtain materials or utilities, war, terrorism, civil disturbance, or any other cause beyond Daktronics’ reasonable control; E. failure to adjust, repair or replace any item of Equipment if it would be impractical for Daktronics personnel to do so because of connection of the Equipment by mechanical or electrical means to another device not supplied by Daktronics, or the existence of general environmental conditions at the site that pose a danger to Daktronics personnel; F. statements made about the product by any salesperson, dealer, distributor or agent, unless such statements are in a written document signed by an officer of Daktronics. Such statements as are not included in a signed writing do not constitute warranties, shall not be relied upon by End User and are not part of the contract of sale; G. damage arising from the use of Daktronics products in any application other than the commercial and industrial applications for which they are intended, unless, upon request, such use is specifically approved in writing by Daktronics; H. replenishment of spare parts. In the event the Equipment was purchased with a spare parts package, the parties acknowledge and agree that the spare parts package is designed to exhaust over the life of the Equipment, and as such, the replenishment of the spare parts package is not included in the scope of this Warranty; I. security or functionality of the End User’s network or systems, or anti‐virus software updates; J. performance of preventive maintenance; K. third‐party systems and other ancillary equipment, including without limitation front‐end video control systems, audio systems, video processors and players, HVAC equipment, batteries and LCD screens; L. incorporation of accessories, attachments, software or other devices not furnished by Daktronics; or M. paint or refinishing the Equipment or furnishing material for this purpose. 3. Limitation of Liability A. Daktronics shall be under no obligation to furnish continued service under this Warranty if alterations are made to the Equipment without the prior written approval of Daktronics. B. It is specifically agreed that the price of the Equipment is based upon the following limitation of liability. In no event shall Daktronics (including its subsidiaries, affiliates, officers, directors, employees, or agents) be liable for any claims asserting or based on (a) loss of use of the facility or equipment; lost business, revenues, or profits; loss of goodwill; failure or increased cost of operations; loss, damage or corruption of data; loss resulting from system or service failure, malfunction, incompatibility, or breaches in system security; or (b) any special, consequential, incidental or exemplary damages arising out of or in any way connected with the Equipment or otherwise, including but not limited to damages for lost profits, cost of substitute or replacement equipment, down time, injury to property or any damages or sums paid to third parties, even if Daktronics has been advised of the possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, tort or statutory duty, principles of indemnity or contribution, or otherwise C. In no event shall Daktronics be liable for loss, damage, or injury of any kind or nature arising out of or in connection with this Warranty in excess of the Purchase Price of the Equipment. The End User’s remedy in any dispute under this Warranty shall be ultimately limited to the Purchase Price of the Equipment to the extent the Purchase Price has been paid.
4. Assignment of Rights A. The Warranty contained herein extends only to the End User (which may be the Purchaser) of the Equipment and no attempt to extend the Warranty to any subsequent user‐transferee of the Equipment shall be valid or enforceable without the express written consent of Daktronics.
5. Governing Law; Election of Remedies A. The rights and obligations of the parties under this Warranty shall not be governed by the provisions of the United Nations Convention on Contracts for the International Sales of Goods of 1980. The parties consent to the application of the laws of the State of South Dakota to govern, interpret, and enforce each of the parties’ rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Warranty, without regard to conflict of law principles. B. Any dispute, controversy or claim arising from or related to this Warranty, the parties shall first attempt to settle through negotiations. In the event that no resolution is reached, then such dispute, controversy, or claim shall be resolved by final and binding arbitration under the Rules of Arbitration of the International Chamber of Commerce. The language of the arbitration
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shall be English. The place of the arbitration shall be Sioux Falls, SD. A single arbitrator selected by the parties shall preside over the proceeding. If a single arbitrator cannot be agreed upon by the parties, each party shall select an arbitrator, and those arbitrators shall confer and agree on the appointed arbitrator to adjudicate the arbitration. The arbitrator shall have the power to grant any provisional or final remedy or relief that it deems appropriate, including conservatory measures and an award of attorneys’ fees. The arbitrator shall make its decisions in accordance with applicable law. By agreeing to arbitration, the Parties do not intend to deprive any court of its jurisdiction to issue a pre-arbitral injunction, pre-arbitral attachment, or other order in aid of arbitration proceedings and the enforcement of any award. Without prejudice to such provisional remedies as may be available under the jurisdiction of a court, the arbitrator shall have full authority to grant provisional remedies and to direct the Parties to request that any court modify or vacate any temporary or preliminary relief issued by such court, and to award damages for the failure of any Party to respect the arbitrator’s orders to that effect.
6. Availability of Extended Service Agreement A. For End User’s protection, in addition to that afforded by the warranties set forth herein, End User may purchase extended warranty services to cover the Equipment. The Extended Service Agreement, available from Daktronics, provides for electronic parts repair and/or on‐site labor for an extended period from the date of expiration of this warranty. Alternatively, an Extended Service Agreement may be purchased in conjunction with this Warranty for extended additional services. For further information, contact Daktronics Customer Service at 1‐800‐DAKTRONics (1‐800‐325‐8766).
Additional Terms applicable to sales outside of the United States
The following additional terms apply only where the installation site of the Equipment is located outside of the United States of America. 1. In the event that the installation site of the Equipment is in a country other than the U.S.A., then, notwithstanding Section 5 of the Warranty, where the selling entity is the entity listed in Column 1, then the governing law of this Warranty is the law of the jurisdiction listed in the corresponding row in Column 2 without regard to its conflict of law principles. Furthermore, if the selling entity is an entity listed in Column 1, then the place of arbitration is listed in the corresponding row in Column 3.
Column 1 Column 2 Column 3 (Selling Entity) (Governing Law) (Location of Arbitration) Daktronics, Inc. The state of Illinois Chicago, IL, U.S.A. Daktronics Canada, Inc. The Province of Ontario, Canada Toronto, Ontario, Canada Daktronics UK Ltd. England and Wales Bristol, UK Daktronics GmbH The Federal Republic of Germany Wiesbaden, Germany Daktronics Hong Kong Limited Hong Kong, Special Administrative Region of the P.R.C. Hong Kong SAR Daktronics Shanghai Co., Ltd. The Peoples Republic of China Shanghai, P.R.C. Daktronics France, SARL France Paris, France Daktronics Japan, Inc. Japan Tokyo, Japan Daktronics International Limited Macau, Special Administrative Region of the P.R.C. Macau SAR Daktronics Australia Pad Ltd Australia Sydney, Australia Daktronics Singapore Pte. Ltd Singapore Singapore Daktronics Brazil LTDA Brazil São Paulo, Brazil Daktronics Spain S.L.U. Spain Madrid, Spain Daktronics Belgium N. V Belgium Kruibeke, Belgium Daktronics Ireland Co. Ltd. Ireland Dublin, Ireland
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