Boston Logan International Airport

2010 Logan International Airport Air Passenger Ground Access Survey

PREPARED FOR: Massachusetts Port Authority Economic Planning and Development Department

PREPARED BY: RICONDO & ASSOCIATES, INC.

IN ASSOCIATION WITH: Resource Systems Group, Inc. Granite State Marketing Research, Inc. December 2010

Boston-Logan International Airport

Table of Contents 1. Introduction ...... 1 1.1 Background ...... 1 1.1.1 Facilities and Service Changes since the 2007 Survey ...... 1 1.1.2 New England Regional Aviation System Plan Update in 2004 ...... 2 1.1.3 Scheduling of the 2010 Survey and Events Affecting the Sampling Process ...... 2 1.2 Survey Objectives ...... 2 1.3 Organization of This Report ...... 3 2. Survey Methodology ...... 3 2.1 Questionnaire Design ...... 4 2.1.1 Questionnaire Content ...... 4 2.1.2 Paper-based Questionnaire Format ...... 6 2.1.3 Online Questionnaire Format ...... 7 2.2 Sampling Plan ...... 8 2.2.1 Sample Flight Selection ...... 8 2.2.2 Sample Adjustments ...... 9 2.2.3 Characteristics of the Sampled Flights ...... 11 2.3 Survey Administration ...... 15 2.3.1 Survey Fielding Preparation ...... 15 2.3.2 Survey Fielding ...... 16 2.4 Dataset Development ...... 17 2.4.1 Sample Weighting ...... 17 2.4.2 Data Cleaning ...... 18 2.4.3 Final Dataset ...... 19 3. Results—Summary Comparison with Prior Years ...... 20 3.1 Profile of Logan Airport Air Passengers ...... 20 3.2 Ground Access Mode Comparison ...... 22 4. Detailed Results—2010 Air Passenger Ground Access Survey ...... 24 4.1 Profile of Logan Airport Air Passengers ...... 24 4.2 Ground Access Modes ...... 30 4.2.1 HOV Access ...... 32 4.2.2 Logan Express Service Stated Preference Question ...... 33 4.3 Private Vehicle Access and Parking ...... 34 4.4 Terminal Waiting Times ...... 35 4.5 Terminal Concessions Spending ...... 36 4.6 Expected Ground Egress Modes ...... 37 4.7 Use of Other Airports in the Region ...... 38 5. Conclusions and Recommendations ...... 39 5.1 Summary of Findings ...... 39 5.2 Experience Gained during the 2010 Survey ...... 39 5.2.1 Questionnaire Design ...... 39 5.2.2 Future Questionnaire Recommendations ...... 39

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Boston-Logan International Airport List of Appendices Appendix A—Paper-based Survey Questionnaire Appendix B—Screenshots of the Online Questionnaire Appendix C—List of Sampled Flights Appendix D—Survey Count Sheet Appendix E—Tabulations and Cross Tabulations of Survey Results

List of Tables Table 1 Calculation of Sampling Interval ...... 9 Table 2 by Terminals (April-May, 2010) ...... 13 Table 3 Final Dataset – Determination of Usable Responses ...... 19 Table 4 Share of Ground Access Trips by Market Segment, Weekday Trips (1996– 2010) ...... 20 Table 5 Distribution of Air Passengers’ Gender, All Trips (2004-2007) ...... 21 Table 6 Distribution of Air Passengers’ Age, All Trips (2004-2007) ...... 21 Table 7 Share of Ground Access Trips by Mode, All Trips (2007–2010) ...... 22 Table 8 Distribution of Ground Access Trips by Area of Origin, All Trips (1996– 2010) ...... 23 Table 9 Distribution of Logan Airport Ground Access Trips by Market Segment (2010) ...... 24 Table 10 Market Segment by Trip Origin Area, All Trips (2010) ...... 27 Table 11 Gender Distribution by Market Segment, All Trips (2010) ...... 27 Table 12 Income Distribution of Air Passengers (2010) ...... 28 Table 13 Household Income by Market Segment (2010) ...... 29 Table 14 Flight Distance by Market Segment (2010) ...... 29 Table 15 Distribution of Ground Access Trips by Access Mode (2010) ...... 30 Table 16 Average Occupancy by Access Mode, Weekday Trips Only (2010) ...... 31 Table 17 Travel Party Size by Trip Purpose, All Trips (2010) ...... 32 Table 18 High Occupancy Vehicle Mode Share by Market Segment (2010) ...... 32 Table 19 Percent of Air Passengers that May Change Access Mode to Logan Express (2010) ...... 33 Table 20 Distribution of Private Vehicle Parking Locations (2010) ...... 34 Table 21 Distribution of Parking Duration (2010) ...... 34 Table 22 Distribution of Terminal Waiting Times (2010) ...... 35 Table 23 Distribution of Terminal Concessions Spending by Dollar Amount and Concession Type (2010) ...... 36 Table 24 Distribution of Expected Ground Egress Mode Shares (2010) ...... 37 Table 25 Use of Regional Airports, Weekday Trips (2010) ...... 38

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List of Exhibits Exhibit 1 New Question on the 2010 Survey Questionnaire: Logan Express Parking and Fare Stated Preference ...... 5 Exhibit 2 New Question on the 2010 Survey Questionnaire: Concessions Preferences and Spending ...... 5 Exhibit 3 Cover Page of Paper-based Survey ...... 6 Exhibit 4 Screen Shot of the Logan Airport WiFi Landing Page with Live Link to 2010 Survey Questionnaire ...... 7 Exhibit 5 Distribution of Sampled Flights by Aircraft Type ...... 11 Exhibit 6 Distribution of Sampled Flights by Terminal ...... 12 Exhibit 7 Distribution of Sampled Flights by Scheduled Flight Departure Time ...... 14 Exhibit 8 Distribution of Sampled Flights by Survey Period Day ...... 15 Exhibit 9 Distribution of Average Daily Ground Access Trips to Logan Airport by Massachusetts Municipality ...... 25 Exhibit 10 Distribution of Average Daily Ground Access Trips to Logan Airport by Regional Municipality ...... 26

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1. Introduction This report presents the results of the 2010 Air Passenger Ground Access Survey (the 2010 Survey) conducted by the Massachusetts Port Authority (Massport) at Boston-Logan International Airport (Logan Airport or the Airport) in April and May 2010. The report presents a description of the methodology used in designing, conducting, and administering the survey; a comparison with some key results of previous surveys; and detailed results of the 2010 Survey. 1.1 Background Since 1979, Massport has conducted periodic surveys of departing air passengers at Logan Airport to gather information on air passenger ground access patterns. The survey is designed to help Massport monitor air passenger ground access patterns and other important characteristics of departing air passengers at Logan Airport to measure the effects of changes in ground access facilities or service and to plan future ground access improvements. The first ground access survey was conducted in April 1979 and, since then, Massport has conducted the survey approximately every 3 years. Specifically, previous surveys were conducted in:

• April 1979 • April–May 1993 • April 1984 • April–May 1996 • August 1984 • April–May 1999 • April–May 1987 • October 2003 • April–May 1990 • April–May 2007

A separate large-scale ground access survey was also conducted at Logan Airport as part of the New England Regional Aviation System Plan Update in 2004, as discussed in Section 1.1.2 To maintain consistency among survey-to-survey results, Massport typically conducts the survey in April and May; however, circumstances occasionally influence a change in the survey period. For example, in 2003, the survey was scheduled for the first 2 weeks of April, but the initiation of military operations in Iraq in March, combined with the outbreak and subsequent spread of severe acute respiratory syndrome (SARS) resulted in significant reductions in travel during spring 2003. The 2003 Survey was postponed twice to later in the spring. On May 20, 2003, the Department of Homeland Security raised the Advisory System threat level to Orange, representing a “high risk of terrorist attack” following al Qaeda-linked suicide bombings in Saudi Arabia and Morocco, and Massport security officials decided that the air passenger ground access survey could not be conducted while the Orange threat level condition persisted. The survey was postponed until October because Massport officials decided that a fall survey period would provide more compatible results with prior year surveys than would a summer survey period. 1.1.1 Facilities and Service Changes since the 2007 Survey Since the 2007 Survey was conducted, Logan Airport has experienced growth in low-cost carrier service. Low-cost carriers’ share of the domestic jet passenger market was 32 percent in May 2007 and increased to just over 37 percent in May 2010. AirTran Airways, JetBlue Airways, and Spirit Airlines operated at the Airport during the 2007 Survey period, and several other low-cost carriers have initiated service since the 2007 Survey period: Porter Airlines, Southwest Airlines, Sun Country Airlines, and Virgin America.

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Boston-Logan International Airport Since 2007, no significant changes have been implemented to the ground access network serving Logan Airport that would influence air passenger ground access behavior. 1.1.2 New England Regional Aviation System Plan Update in 2004 As part of the New England Regional Aviation System Plan Update (a project cosponsored by Massport, the Federal Aviation Administration, and the Massachusetts Aeronautics Commission), a survey of approximately 5,500 air passengers was conducted at Logan Airport in 2004. Surveys were concurrently conducted at nine other New England airports. Similar sampling methods and survey instruments were used for consistency with prior air passenger surveys at Logan Airport, although several questions were added to the questionnaire to address the specific needs of the System Plan update. Databases containing the survey results were provided to the managers at each participating airport upon completion of the update. 1.1.3 Scheduling of the 2010 Survey and Events Affecting the Sampling Process The 2010 Survey was scheduled to maintain the historical spring survey timeframe and was administered from April 29 through May 12, 2010. Two events affected air travel at Logan Airport during the survey period:

• The volcano Eyjafjallajökull in Iceland erupted on April 14, 2010, about 1.5 weeks before the survey was to be conducted. The plume of volcanic ash spewed from Iceland south and east over most of continental Europe and the United Kingdom, causing the cancellation of many flights destined for Europe for a week. Many, but not all, European airports had reopened by the time the survey was initiated.

• A water main in Weston, Massachusetts, broke on Saturday, May 1, 2010, and the entire water supply within the Route 128 beltway was considered contaminated. Although this event did not affect air traffic at Logan Airport directly, JetBlue was required to cancel most of its morning flights on Sunday, May 2, because the JetBlue maintenance crew had cleaned and filled its aircraft with untreated water. 1.2 Survey Objectives The objectives of the 2010 Survey were as follows:

• Assess ground access mode share—The survey is the principal tool used to gauge the mode shares of air passengers traveling to Logan Airport. Mode share is reported in the annual environmental documentation for the Airport.

• Develop a profile of air passenger characteristics—Results of the survey are used to develop a profile of air passengers, which is then used to understand the influences on air passenger ground access mode choices.

• Update existing data on ground access travel behavior—The survey was designed to capture data describing air passenger ground access travel behavior as of spring 2010, which can be compared to data collected in prior surveys to understand long-term trends in such behavior.

• Capture other air passenger characteristics to support various planning efforts—The survey was designed to capture other data relevant to efforts such as terminal or concessions planning. The primary objective of the survey was to compare the results of the 2010 Survey with the results from prior year surveys so that the trends in ground access could be clearly identified, and a consistent history of results and trends could be maintained so that future surveys could further

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Boston-Logan International Airport extend the analysis of such trends. Survey results are used in long-range operational and capital project planning. 1.3 Organization of This Report This report is organized as follows:

• Section 2 describes the methodology used to conduct the survey, including the questionnaire design, the sampling plan, survey administration, and production of the final dataset.

• Section 3 provides an overview of the survey results and a summary comparison with previous survey results.

• Section 4 describes the results of the 2010 Survey in greater detail.

• Section 5 provides a summary and conclusions regarding the outcome of the project, including lessons learned that can be applied to the next air passenger ground access survey. The report also contains several appendices:

• Appendix A—Paper-based Survey Questionnaire

• Appendix B—Screenshots of the Online Questionnaire

• Appendix C—List of Sampled Flights

• Appendix D—Survey Count Sheet

• Appendix E—Tabulations and Cross Tabulations of Survey Results

2. Survey Methodology The general survey methodology followed in the 2010 Survey largely reflects that used in the 2007 Survey, as follows:

• Only departing air passengers were surveyed in the waiting areas at the Airport departure gates.

• Sampling was conducted based on the expected number of air passengers per flight, and each flight was categorized by aircraft type and total flight distance from Logan Airport.

• A self-completion paper-based questionnaire was handed out to departing air passengers and options for return of completed surveys included a hand-back option in the departure gate waiting area, a prepaid postage mail-back option, and an online completion option, which was offered for the first time during the 2010 Survey.

• Counts of actual boarded air passengers were obtained from the airline gate personnel for use in sample weighting and response rate calculations. Benefits of this survey methodology include:

• Sampling flights provides a statistically valid method to capture a representative sample of all departing air passengers. This sampling methodology allows for expansion of the dataset to the total air passenger activity for the 2-week survey administration period. Furthermore, this sampling methodology allows for the collection of a sufficient sample size within the various passenger population segments (e.g., business versus non-business passengers, short-haul versus medium-haul versus long-haul passengers, international versus domestic passengers) to make comparisons between segments that are statistically significant.

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Boston-Logan International Airport

• Intercepting air passengers in the departure gate waiting areas allows air passengers to respond to the survey during their stay at Logan Airport at a time that typically involves the fewest hassles and distractions; that is, they have already passed through security screening, have located the correct departure gate, and are relaxing for some period prior to boarding their scheduled flights.

• Providing three survey completion return options was anticipated to improve response rates compared with those for the 2007 Survey. Furthermore, Massport staff expressed an interest in conducting future surveys online to allow for customization of survey questions and to save costs related to fielding the survey and data entry; therefore, introducing this option allowed for it to be tested. How the survey methodology was implemented in questionnaire and sample design, administration of the survey, and production of the final dataset are described below. 2.1 Questionnaire Design The 2010 Survey questionnaire content and format (both paper-based on online formats) are discussed in this section. 2.1.1 Questionnaire Content The 2010 Survey questionnaire (see Appendix A for a copy of the paper-based questionnaire) was based on the 2007 Survey questionnaire with a few minor changes. Several questions from the 2007 questionnaire were not included or were reworded in the 2010 questionnaire; the subjects of these excluded or reworded questions, followed by the specific questions, are as follows:

• Questions about accessing Logan Airport using the Massachusetts Bay Transportation Authority (MBTA) Silver Line (a new ground access service added in the period between the 2003 and 2007 surveys) were removed: - “For what proportion of your trips to fly from Logan have you used the Silver Line since it first opened in June of 2005?” - “What mode did you most often use before June of 2005?”

• A question and follow-up question about airline service to other cities were removed: - “Are there any other cities outside the US not presently served non-stop from Logan to which you would like to see new service added?” and - “How many times per year would you use this service?”

• A demographic question regarding age was changed from: - “Which of the following categories best describes your age?” to simply “In what year were you born?” Two new sets of questions were added to the 2010 Survey questionnaire and one question was modified. Also, some questions were arranged in a slightly different order, such as swapping the questions related to mode of access and ground trip origin. The first new question in the 2010 Survey, shown on Exhibit 1, is a stated preference question about the use of Logan Express, the bus service operated by Massport between Logan Airport and endpoints in Braintree, Framingham, Woburn, and Peabody. A stated preference question can be thought of as market testing, or capturing preferences in response to changing conditions (as opposed to a revealed preferences question, which is used to collect data capturing actual choices made).

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Booston-Logan International Airport

Exhibit 1 New Question on the 2010 Survey Questionnaire: Logan Express Parking and Fare Stated Preference

Source: Resource Systems Group, Inc., April 2010.

The second new question on the 2010 Survey, shown on Exhibit 2, is a revealed preference question designed to capture business market opportunities related to air passenger concessions preferences and spending. Exhibit 2 New Question on the 2010 Survey Questionnaire: Concessions Preferences and Spending

Source: Resource Systems Group, Inc., April 2010.

A final change on the 2010 Survey questionnaire consisted of repplacing Hanscom Field with Worcestere Regional Airport in a question intended to collect data on the frequency of using Logan Airport and other regional airports. The other airpoorts listed in this question in the 2010 questionnaire included Manchester-Boston Regional (New Hampshire), T.F. Greeen State (Rhode Island), Bradley International (Connecticut), and Worcester Regional (Massachusetts) Airports.

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Booston-Logan International Airport 2.1.2 Paper-based Questionnaire Format The format of the paper-based questionnaire was redesigned from previous questionnaires for the 2010 Survey. The new design consists of a tetra-fold, 8.5-inch by 17-inch format that includes colorful graphics to increase the visual interest and attractiveness of the questionnaire. Instructions were provided on the cover of the questionnaire, detailingg the three completion options: hand-back in departure gate waiting area, mail-back (postage-free using Business Reply Mail), or complete online. The survey cover is shown on Exhibit 3. A unique password was printed in the middle of the cover of each questionnaire to facilitaatte later identification of the completed questionnaire and to ensure that survey respondents completed the survey only one time (necessary given the online completion option, discussed in Section 2.1.3). Exhibit 3 Cover Page of Paper-based Survey

Source: Resource Systems Group, Inc., April 2010.

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Booston-Logan International Airport 2.1.3 Online Questionnaire Format Online completion of the 2010 Survey was a new option offered to survey respondents. The online questionnaire format provides several benefits in comparison to the paper-based questionnaire format:

• The ability to customize questions based on a respondent’s previous answers and to direct the respondents along a pathway customized to theiir responses, which is not possible using paaper-based questionnaires.

• The collection of clean and validated data with automatically geocoded locations.

• The potential to increase survey response rates by providing a convenient means of survey paarticipation (both for those using laptops at the time they were requested to participate in the survey and those willing to complete the survey at a later, more convenient, time). During survey administration, free WiFi was offered throoughout Logan Airport. A live link to the survey questionnaire was provided on the top left corner of the WiFi landing page (the web page that directs those using the free Airport WiFi to the Internet), as shown on Exhibit 4. Exhibit 4 Screen Shot of the Logan Airport WiFi Landing Page with Live Link to 2010 Survey Questionnaire Live Link to the 2010 Air Passenger Ground Access Survey

Source: Logan Airport free WiFi landing page, as available during the 2010 Air Passenger Ground Access Survey period (accessed April 29, 2010).

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Boston-Logan International Airport The online questionnaire contained the same questions as the paper-based questionnaire, with one exception: the stated preference question, as discussed in Section 2.1.1, differed from the paper-based format of this question shown on Exhibit 1. In the online version of the 2010 Survey questionnaire, two questions preceding the stated preference survey question about the use of Logan Express service were used to identify those online respondents to whom the stated preference survey question applied: those whose local origins were outside the Route 128 beltway and those who did not use Logan Express to access the Airport. The ability to instantaneously geocode respondents’ local origins in the online survey allowed for the identification of origins inside and outside the Route 128 beltway. Eligible respondent were presented with a set of four stated preference questions about Logan Express service. Hypothetical parking costs and fares were varied among the questions, and respondents indicated whether they would switch to Logan Express service or whether they would continue to use the same ground access mode as used for their current trip to the Airport. Screen shots of the online questionnaire are provided in Appendix B. 2.2 Sampling Plan The sample for the 2010 Survey was designed to be consistent with that of the 2007 Survey. An interval sampling approach was used, such that each flight scheduled to leave Logan Airport in the 2- week survey period had a selection probability proportional to the seating capacity of the aircraft, a proxy for the expected number of air passengers boarding the aircraft. The sample was also stratified by departure times and flight distances. The departure times were categorized for sampling and scheduling purposes into three categories: 5 a.m. to 10 a.m., 10 a.m. to 4 p.m., and 4 p.m. to 10 p.m. The flight distance categories were defined as: less than 500 miles, 500 to 1,500 miles, and greater than 1,500 miles. Flight distance was used as a representative indicator of trip distance that may be associated with amount of time spent away by the passenger and amount of baggage carried per passenger. The sampling method described in this section allows for selection of a subset of flights (the sample flights) from the total list of scheduled departing flights during the survey period, as surveying all flights is not practical. The method also includes identification of alternate flights with similar characteristics to the sample flights in the event of a delay or cancellation of a sample flight to provide flexibility to respond to changing conditions during the survey period. The sampling of flights to be surveyed, adjustments to the list of selected flights, and characteristics of the sample flights are described below. 2.2.1 Sample Flight Selection Massport established the targeted number of responses at 8,000 completed questionnaires, consistent with completion targets for previous surveys, to achieve a statistically significant sample. This large sample size was established to allow for comparisons between various passenger segments (such as between business and non-business passengers, resident and non-resident passengers, domestic and international passengers, and weekday and weekend passengers), as well as between various combinations of these passenger segments (such as resident business passengers traveling during weekdays versus weekends). A sample size of 200 to 400 passengers within each passenger segment analyzed is required to produce statistically significance results. Based on an anticipated number of usable responses per expected air passenger departing on a flight, the average number of expected departing air passengers per flight, and the total expected number of departing air passengers at Logan Airport during the 2-week survey period, the sampling interval was calculated to be every 2,538th air passenger and the number of flights to be sampled during the survey period was calculated to be 199, as shown in Table 1.

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Boston-Logan International Airport

Table 1 Calculation of Sampling Interval

Target Response Size 8,000 Divided by Expected Usable Questionnaires per Air Passenger 0.5 Equals Required Air Passengers in Sample 16,000 Divided by Average Expected Air Passengers per Flight 80 Equals Required Number of Flights for Sample 199 Divided into Total Expected Air Passengers for Survey Period 505,194 Equals Required Sampling Interval 2,538

Source: Resource Systems Group, Inc., April 2010.

Official Airline Guides, Inc. (OAG) data for the 2-week survey period provided information on scheduled seats per flight, load factors, and departure times. The process followed to develop the list of flights to be sampled was the same as that used in the 2007 Survey and included the following steps: 1. Sort the OAG list of flights scheduled for the survey period by flight distance and then by departure time, and then generate the cumulative number of expected air passengers over the survey period (based on aircraft seats). 2. Select a random integer between 1 and the sample interval of 2,538. Using the cumulative expected air passenger numbers in the sorted OAG list of flights, identify the flight that would accommodate the air passenger represented by the selected random integer. This flight is selected as the first flight to be surveyed in the sample. 3. Continue selecting the flight that accommodates each subsequent 2,538th air passenger until all 199 flights within the survey period are selected. This systematic procedure results in the selection of flights among departure times generally consistent with the distribution of actual flight departure times and ensures that the probability of a flight being selected is proportional to the flight’s seating capacity. Once the list of flights to be surveyed was defined during the sampling process, the field schedule for the survey period was developed. To ensure that survey administration was efficient in terms of both logistics and the budget, the field scheduling to survey passengers departing on the selected flights identified in the sample allowed for the surveying of those flights on days other than the exact date that was selected during sampling; however, all selected weekday flights were scheduled to be surveyed on weekdays and all selected weekend flights were scheduled to be surveyed on weekends. Because delays and cancellations routinely occur in airline travel, alternatives were selected for each flight on the scheduled list to facilitate adapting to potentially changing circumstances. The alternative flights had similar characteristics and nearby departure gates to the selected flights. 2.2.2 Sample Adjustments Once survey administration was under way, it became clear that additional flights would need to be surveyed to ensure that the required number of completed questionnaires was obtained. The actual number of completed questionnaires per flight was lower than expected. One trend was the lower than expected proportion of eligible survey respondents on flights served by small aircraft because a high proportion of the air passengers on those flights were connecting passengers and thus not

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Boston-Logan International Airport eligible to participate in the survey. Therefore, the scheduled flight list was adjusted by adding flights from the alternatives list to the schedule, with attention to minimizing changes to the sampling plan procedure to the extent possible. Two specific effects on air travel from Logan Airport were identified in Section 1.1.3. These events affected the sampling plan as follows:

• The volcano Eyjafjallajökull in Iceland erupted 1.5 weeks before the survey was to be initiated. Despite the fact that some airports in Europe had reopened by the time the survey began, to be safe, the sampling was adjusted to reschedule many of the international flights to be surveyed to the second week of the survey period and to substitute some international trips to Spain and Italy that had not been identified in the initial sample. Destinations in southern Europe were not affected as much as destinations in northern Europe. During the first week of the survey period, the schedule of flights to Europe returned to normal, and some of the international European flights were added back into the first week schedule. • The Weston water main break on Saturday, May 1, and the subsequent use of potentially contaminated water by JetBlue maintenance staff to clean and fill the aircraft the following morning resulted in cancellation of JetBlue departures Sunday morning. Once the survey agents and supervisors understood the disruption to the JetBlue schedule, alternate flights were surveyed during the morning of May 2. By the afternoon of May 2, JetBlue resumed its flight schedule and the surveyors resumed the original sampling schedule. A list of the final set of sampled flights is shown in Appendix C.

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Boston-Logan International Airport 2.2.3 Characteristics of the Sampled Flights Exhibit 5 shows the distribution of the final set of sampled flights by aircraft type. As described above, the sampling method results in larger aircraft having a higher probability of selection, and the distribution shown in the exhibit reflects this result. While widebody aircraft accounted for 4 percent of all scheduled departing flights at Logan Airport during the survey period, they accounted for just over 6 percent of the sample. Conversely, while regional jets and turboprops accounted for nearly 48 percent of total scheduled departing flights at the Airport during the survey period, they accounted for about 22 percent of the sample. Exhibit 5 Distribution of Sampled Flights by Aircraft Type

Large Narrowbody 14%

Widebody and Large Widebody Small Narrowbody 6% 58%

Turboprop 3%

Regional Jet 19%

Notes: 1/ Aircraft were categorized as follows: large widebody (A330 series and A340 series, B-747-400, and B-777); widebody (B-767); large narrowbody (B-757 series); small narrowbody (A319, A320, and A321; B-717 and B-737 series; DC-9-50; and MD 80, MD 83, and MD 88); regional jets (Canadair Regional Jet 900; Embraer 170, 175, 190, RJ135, RJ140, and RJ145); and turboprops (Cessna Light aircraft). 2/ Widebody aircraft accounted for less than 0.4 percent of the sampled flights and were combined with large widebody aircraft in this exhibit. Source: Resource Systems Group, Inc., September 2010.

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Boston-Logan International Airport Exhibit 6 shows the distribution of sampled flights by terminal at the Airport, and Table 2 provides a reference list of which airlines operated out of each terminal in April 2010. About 35 percent of the sampled flights departed from Terminal B, 28 percent departed from Terminal C, and 27 percent departed from Terminal A. This distribution generally reflects that of the Airport as a whole, but, as noted above, it also factors in the higher probability of selecting larger (widebody) aircraft for the survey. For example, the international flights that account for the majority of Terminal E operations typically are operated with larger aircraft. Thus, while Terminal E represents about 3 percent of total international departures, it accounts for 9 percent of the survey sample. Since the 2007 Survey, the share of flights from Terminal A has continued to increase, from 16 percent in 2007 to 27 percent in 2010. Exhibit 6 Distribution of Sampled Flights by Terminal Terminal C Terminal E 28% Domestic 4% Terminal E International 9%

Terminal B 35% Terminal A 27%

Source: Resource Systems Group, Inc., September 2010.

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Boston-Logan International Airport

Table 2 Airlines by Terminals (April-May, 2010) Terminal E Terminal A Terminal B 2/ Terminal C Domestic International • Airlines • American Airlines • AirTran Airways • Southwest • Aer Lingus • Continental Airlines • • Cape Air Airlines • Alitalia • • JetBlue Airways • British Airways • Delta Shuttle • Spirit Airlines • Sun Country Airlines • Iberia • Virgin America • United Airlines • Icelandair • Air Canada • Lufthansa • US Airways • Porter Airlines • SATA Internacional • Société Air France • Swiss International Air Lines • Airways

Notes: 1/ This table lists the primary airlines operating from Logan Airport by departure terminal in April-May 2010, and is not considered a comprehensive list. 2/ Airlines in Terminal B–American Airlines included American Airlines, Frontier Airlines, Midwest Airlines, Spirit Airlines and Virgin America. Airlines in Terminal B–US Airways included Air Canada and US Airways.

Source: Massachusetts Port Authority, April 2010.

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Boston-Logan International Airport The distribution of sampled flights by departure time is shown on Exhibit 7. The exhibit indicates that generally busier periods represent a higher proportion of flights in the survey sample. In addition, the end of the day is predominantly characterized by commuter flights; because of their lower seating capacity, these flights were less likely to be selected for the sample. Exhibit 7 Distribution of Sampled Flights by Scheduled Flight Departure Time

30

25

20

15

Sampled Flights 10

5

0

Time Interval

Source: Resource Systems Group, Inc., September 2010.

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Boston-Logan International Airport The number of flights sampled each day of the survey period is shown on Exhibit 8. The exhibit illustrates the addition of flights to the sample toward the latter part of the survey period to ensure that the target number of completed surveys was captured. The distribution of sampled flights per day also illustrates the disruptions to the sampling plan during the first few days of the survey period resulting from the volcanic eruption and the interruption of JetBlue service during the morning of May 2, 2010. Exhibit 8 Distribution of Sampled Flights by Survey Period Day

40 35 30 25 20 15 10 Sampled Flights 5 0

Source: Resource Systems Group, Inc., September 2010.

2.3 Survey Administration Resource Systems Group, Inc. (RSG) administered the 2010 Survey at Logan Airport from April 29 through May 12, 2010. The survey was conducted in the departure gate waiting areas of all selected flights by survey agents from Granite State Marketing Research (GSMR), a subcontractor with prior air passenger survey experience at Logan Airport. 2.3.1 Survey Fielding Preparation Prior to actually conducting the survey in the field (i.e., “fielding” the survey), the Massport Director of Aviation sent letters to the airline station managers notifying them of the scheduled survey dates and requesting their cooperation with the survey. All survey field staff (field managers, field supervisors, and survey agents) went through the full security badging process at Logan Airport: training class, background check, and fingerprinting. Survey field staff also participated in a training session prior to fieldwork, during which they were educated on the purposes of and how to conduct the survey (e.g., the purpose of the survey, survey procedures, the introductory script to initiate discussion with air passengers), as well as the logistics of conducting the survey (e.g., terminal locations, how to move between terminals, and how to pass through security checkpoints).

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Boston-Logan International Airport A total of 19,000 questionnaires were printed to ensure that survey agents had adequate supplies at all times. The questionnaires were stored in a centrally located room, provided by Massport, that served as survey headquarters. Along with two field managers from RSG, GSMR supplied three field supervisors and all survey agents. All survey agents checked in at survey headquarters at least one hour before their shifts began to collect their shift schedule of flights and the survey materials (e.g., paper-based questionnaires and count sheets, provided in Appendix D). Survey agents also reported back to survey headquarters at the end of their shifts to submit completed surveys. 2.3.2 Survey Fielding Survey agents were grouped into teams, and each team was assigned a series of flights. For each flight to be surveyed, a team of survey agents was tasked with distributing questionnaires to all air passengers in the flight’s departure gate waiting area. Survey agents arrived at their assigned departure gate one hour before the scheduled departure time for a flight. The survey agents notified the airline gate personnel that they would be conducting the survey of air passengers booked on that flight and, once the gate for the flight was closed, the survey agent asked the airline gate personnel for the final boarding count for the flight (i.e., total air passengers onboard, number of children, number of connecting air passengers, and number of employees traveling as air passengers). To implement the survey, survey agents briefly introduced themselves to air passengers in the departure gate waiting area, as follows: “Your flight has been selected by Logan Airport to be a part of an important planning study, and we are asking you to complete this survey and hand it back, take it online, or mail it back.” Before distributing a questionnaire to an air passenger, the survey agent confirmed that the passenger was not connecting at Logan Airport (and, therefore, did not access the Airport via ground access modes) and, if in doubt, confirmed that the passenger was at least 16 years old, the age at which the passenger may be able to drive themselves to the Airport. The survey agent handed out questionnaires and pens to all qualifying air passengers, and then circulated back among the passengers to collect the completed surveys. A field manager was stationed in survey headquarters at all times in case survey agents called in to report the cancellation or delay of an assigned flight. In those instances, the field manager assigned the survey team to an alternate flight. Additionally, the field manager provided additional survey materials to the survey agents, if needed. If the field managers were not otherwise busy supporting the field agents, they reviewed returned questionnaires for completeness and accuracy. At the end of an assigned shift, survey agents returned to survey headquarters and turned in all completed questionnaires, any extra questionnaires that had not been handed out, and their count sheets for each surveyed flight. If time allowed, the survey agents were able to pick up their materials for the next day. In addition to the paper-based questionnaire, which allowed for handwritten or online responses using a personal laptop, two field managers had iPads, which Apple had recently released (in April 2010). The field managers accompanied survey agents to the departure gates for their assigned flights and asked air passengers if they were interested in taking the survey using the new iPads. The intent was to entice air passengers to complete the survey with an opportunity to try out the new technology, thereby potentially increasing the survey response rate. Many air passengers were intrigued with the idea of taking the survey using the iPads, but the technology presented some challenges. Air passengers who were not adept at the touch-screen keypads took longer to take the survey than those taking the paper-based survey, so the iPads tended to frustrate them. Field managers observed that people who were accustomed to touch-screen keypad technology seemed to

2010 Air Passenger Ground Access Survey 16 December 2010

Boston-Logan International Airport be able to complete the survey quickly and easily using the iPad. Furthermore, during periods of high WiFi traffic, some survey pages downloaded slowly. The survey team concluded that the use of technology, such as iPads, as a future survey completion option may be a better tool in the future as more people become familiar with and use this type of technology. 2.4 Dataset Development The final dataset for the survey contains 9,362 usable responses. The sample was weighted and the dataset was cleaned to derive the final dataset, as discussed below. 2.4.1 Sample Weighting Consistent with previous air passenger ground access surveys at Logan Airport, the final dataset was weighted, as described in this section. Step 1: Correct for travel party size effects The travel party size correction depends on whether the variable of interest was assumed to be similar across the traveling party. For example, access mode and arrival time would be similar for every member of a travel party. Gender and age are examples of variables that may not be similar across the travel party. The first stage weight calculation is:

= if the variable was assumed to be similar across the party

= 1 if the variable was assumed to be different across the party

Where Aij and Cij are the number of adults and children in the party, respectively, and Rij is the number of respondents in that party for the jth respondent on the ith flight.

Step 2: Weight the response to reflect the total number of air passengers qualified to participate in the survey for each sample flight Information collected from the airline gate agent after the gate was closed (i.e., after boarding was completed) allowed for the calculation of the second stage weighting:

= ∑

Where Bi is the number of originating, not connecting, passengers for the ith flight.

2010 Air Passenger Ground Access Survey 17 December 2010

Boston-Logan International Airport Step 3: Weight Each Flight by the Inverse of the Flight’s Selection Probability For a particular distance category, many flights of varying sizes were sampled. As mentioned previously, because seating capacity was used as a proxy for the number of air passengers expected, larger flights were oversampled compared to smaller flights. To correct for this oversampling, the third stage weighting was calculated as follows:

∑∈ =

Where K is the set of all flights in the sampling distance category for respondent i, S is the number of seats attributed to a flight, NK is the number of flights sampled in that distance category, and Si is the number of seats attributed to respondent i's flight. Step 4: Final Weighting The final database contains two weights for each respondent, calculated as follows:

Weight = W1ij ∙ W2ij ∙ W3i Weight A is used for variables describing travel patterns that are the same for all members of the same party: for example, ground access origin and mode, and other variables related to the flight being boarded at the time of the survey such as destination airport. Weight A imputes to all members of the travel party the responses from any members of that travel party, and uses the first definition of W1ij under Step 1 above. Weight B is used for variables that describe aspects that are not necessarily the same for all members of a travel party: for example, personal characteristics such as gender, household income, etc., or details of the corresponding inbound flight. Weight B uses the second definition of W1ij under Step 1 above, where W1ij = 1. 2.4.2 Data Cleaning Data cleaning was a multistep process. Initial onsite cleaning was performed by field managers and field supervisors, as follows:

• Immediately after the completed questionnaires were returned to the field managers and field supervisors after each survey shift, the field managers and field supervisors checked each returned questionnaire for completeness and ensured that the correct airline, flight number, and date were recorded on the questionnaire.

• Next, field managers and field supervisors checked returned questionnaires for completeness. Some respondents noted on Question 4a that their local origin was their home, but did not complete Question 4b with the address of their home. If a respondent noting a home origin did not answer Question 4b, the field managers and field supervisors checked for a response to Question 20, which asks respondents for their home city/town, state, and zip code, and then completed the response to Question 4b using that information.

• Finally, field managers and field supervisors checked to see that the destination indicated in Question 15 made sense based on the flight the respondent was boarding. Following compilation of the dataset, detailed cleaning was performed, during which the following items were examined and cleaned if necessary:

• “Other” origin locations (not home or other residence) were cleaned and recoded into additional categories: place of business, hotel/motel, school/college/university, and other.

• The destination city or airport code was compared and matched with the state indicated.

2010 Air Passenger Ground Access Survey 18 December 2010

Boston-Logan International Airport

• Records from flights that were not to have been sampled were eliminated. This situation arose when the departure gate waiting areas were combined for several flights, such as for JetBlue Airways and US Airways Shuttle. Although survey agents asked air passengers if they were headed to the destination of the flight to be surveyed (Orlando, for example), the respondent noted a different destination on the questionnaire (Charlotte, for example).

• Ground access travel times were reviewed to ensure that they made sense; if not, they were categorized as outliers. For example, if a respondent indicated that he/she left home in Brownsville, Vermont, at 5 p.m. and arrived at Logan Airport at 2 p.m. for a 4 p.m. flight, it was decided that the likely scenario was that the respondent had arrived in Boston the evening before his/her flight because a 21-hour travel time from Vermont to the Airport is unlikely. Furthermore, it was assumed that “p.m.” was recorded correctly because a 5 a.m. departure time would equate to a 9-hour travel time from Brownsville to the Airport, which is similarly assumed to be unlikely.

• Many spelling corrections were made for write-in answers, such as names of rental car companies, originating MBTA stations, originating ground access locations, and the like. 2.4.3 Final Dataset Table 3 provides a summary of the response rates for the final dataset. Of the 14,182 total distributed questionnaires, 8,998 responses were returned at the Airport and 158 were completed online, while approximately 206 responses were returned by mail (as in previous years, only a small percentage of survey responses were returned by mail). Table 3 Final Dataset – Determination of Usable Responses Total Paper Questionnaires Distributed 14,182 Completed Questionnaires by Return Method Returned at Airport 8,998 Online 158 Returned by Mail 206 Total 9,362 Numbers of Air Passengers on All Sampled Flights Total Boarded Air Passengers 1/ 31,181 Total Qualified Boarded Air Passengers 2/ 26,492 Response Rates for Total Distributed Surveys 66% Total Boarded Air Passengers 30% Total Qualified Boarded Air Passengers 35% Notes: 1/ Total boarded air passengers for the sampled flights were obtained from airline gate agents following gate closure for each sampled flight. 2/ Total qualified boarded air passengers were calculated by subtracting the number of connecting passengers, children, and airline employees from the total boarded air passengers for the sampled flights (obtained from airline gate agents following gate closure for each sampled flight). In addition, initial refusals to participate in the survey, as well as language-barrier refusals, were subtracted from the total boarded air passenger numbers (refusals were tracked for each sampled flight by the survey agents).

Source: Resource Systems Group, Inc., September 2010.

Tabulations and cross-tabulations of the usable responses are provided in Appendix E and summarized in Sections 3 and 4 of this report.

2010 Air Passenger Ground Access Survey 19 December 2010

Boston-Logan International Airport 3. Results—Summary Comparison with Prior Years A summary comparison of the key results of the 2010 Survey compared with the prior Logan Airport air passenger surveys is provided in this section. Most of the results were compared with the results of the 1996, 1999, 2003, 2004, and 2007 surveys. However, the mode distribution comparison does not include data prior to the 2007 Survey because of major infrastructure changes that occurred between 2004 and 2007, such as the opening of the Silver Line bus rapid transit line, the opening of the new Airport MBTA subway station, the completion of the Central Artery roadways, and completion of Terminal A. Additional detailed tabulations and cross-tabulations of the 2010 Survey results are provided in Section 4 and Appendix E. 3.1 Profile of Logan Airport Air Passengers Table 4 presents a comparison of the share of weekday trips by market segment over the past six surveys. In general, the resident non-business segment accounts for the largest share of air passengers over five of the past six surveys, including the 2010 Survey, with about a one-third share of air passengers departing on weekday trips (fewer in the 2003 Survey, which was conducted in October). The non-resident non-business segment, a segment that experienced considerable growth in 2010 compared to 2007, accounts for the second largest share of air passengers, which is notable because this segment has accounted for the smallest share historically. Combined, the total non- business market share accounted for almost 60 percent of the weekday air passenger trips, an increase of almost 11 percent in 2010 compared with the 2007 results. The growth in the non- business market segment may be attributable to the increase in low-cost carrier service at Logan Airport over the past several years. Table 4 Share of Ground Access Trips by Market Segment, Weekday Trips (1996–2010) Survey Year 1/ Market Segment 1996 1999 2003 2/ 2004 3/ 2007 2010

Resident Business 26.6% 27.5% 24.3% 20.8% 25.3% 21.0% Non-resident Business 27.3% 25.7% 24.8% 23.4% 26.1% 19.5% Business Segment Subtotal 4/ 53.9% 53.2% 49.1% 44.2% 51.4% 40.5%

Resident Non-business 32.3% 33.1% 26.6% 35.3% 34.0% 33.6% Non-resident Non-business 13.8% 13.7% 24.3% 20.5% 14.6% 25.8% Non-business Segment Subtotal 4/ 46.1% 46.8% 50.9% 55.8% 48.6% 59.5%

Total 4/ 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

Notes: 1/ All surveys were conducted in the spring (April-May), except as noted. 2/ The 2003 Survey was conducted in October. 3/ The 2004 Survey was conducted as part of the New England Regional Aviation System Plan Update. 4/ Numbers may not add to totals shown because of rounding. Sources: Logan Airport Air Passenger Ground Access Survey results, 1996, 1999, 2003, 2007, and 2010; and Massachusetts Port Authority, the Federal Aviation Administration, and the Massachusetts Aeronautics Commission, New England Regional Aviation System Plan Update, 2004.

2010 Air Passenger Ground Access Survey 20 December 2010

Boston-Logan International Airport Table 5 presents a comparison of the distribution of survey respondents by gender from the 2007 Survey and the 2010 Survey, and Table 6 presents a comparison of the distribution of survey respondents by age between the two survey periods. Compared with 2007 Survey results, the 2010 Survey distribution of the gender of survey respondents has become more balanced at a 50–50 split. Similarly, the age distribution remained relatively constant between the two surveys, with about half of respondents aged 45 years and above. Table 5 Distribution of Air Passengers’ Gender, All Trips (2004-2007) Survey Year Gender 2007 2010 Male 54% 50% Female 46% 50% Total 100% 100% Source: Logan Airport Air Passenger Ground Access Survey results, 2007 and 2010.

Table 6 Distribution of Air Passengers’ Age, All Trips (2004-2007)

Survey Year Age 2007 2010 Under 25 8% 10% 25 - 34 21% 22% 35 - 44 23% 17% 45 - 54 23% 22% 55 - 64 18% 19% 65 and Over 8% 10% Total 100% 100%

Note: Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2007 and 2010.

2010 Air Passenger Ground Access Survey 21 December 2010

Boston-Logan International Airport 3.2 Ground Access Mode Comparison Table 7 shows the changes in access mode choices between the 2007 and 2010 surveys. Given ground access network and service changes prior to the 2007 Survey, earlier surveys were not included in this comparative analysis. While private vehicles account for the largest share of ground access modes, with approximately 40 percent, the total automobile share decreased 2.2 percent between 2007 and 2010, with a corresponding increase in the shares of high-occupancy vehicles (HOVs) and other shared-ride modes. Of note in the distribution of private vehicle mode share, air passengers that were dropped off at the Airport increased by 3.7 percent from 2007 to 2010, while those that arrived in vehicles that were parked at on- or off-Airport facilities decreased by 3.6 percent. Table 7 Share of Ground Access Trips by Mode, All Trips (2007–2010) Survey Year 1/ Mode 2007 2010 Automobile Private Vehicle: Dropped Off 23.3% 27.0% Parked On-Airport 14.6% 12.2% Parked Off-Airport 2.3% 1.1% Rental Vehicle 12.4% 10.9% Taxicab 19.7% 18.8% Subtotal 2/ 72.2% 70.0% HOV/Shared Ride Public Transit: Logan Express Bus 3.3% 4.0% Other Scheduled Bus 2.8% 3.7% MBTA Subway 3.5% 4.0% MBTA Bus (Silver Line) 2.6% 3.1% Water Shuttle/Water Taxi 0.4% 0.3% Other Shared-Ride Vehicles: Van or Limousine (by Reservation) 7.3% 7.7% Van or Limousine (Fixed Schedule) 0.8% 0.5% Courtesy Shuttle 3.5% 4.4% Charter Bus 2.5% 1.3% Other HOV 0.9% 1.1% Subtotal 2/ 27.8% 30.0%

Total 2/ 100.0% 100.0% Notes: HOV = High-Occupancy Vehicle 1/ The 2007 and 2010 Surveys were conducted in the spring (April-May). 2/ Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2007 and 2010.

2010 Air Passenger Ground Access Survey 22 December 2010

Boston-Logan International Airport Table 8 presents a comparison of the general distribution of trips by local origin over the past six surveys. While the distribution of ground access trips originating outside of I-495 has remained relatively constant over the past six surveys, the share of trip origins inside Route 128 has decreased by approximately 5 percent between the 2007 and the 2010 survey results, with a proportionate shift to origins between Route 128 and I-495. Table 8 Distribution of Ground Access Trips by Area of Origin, All Trips (1996–2010)

Survey Year 1/ Trip Origin 1996 2/ 1999 2/ 2003 3/,4/ 2004 3/,5/ 2007 3/ 2010 3/ Inside Route 128 49% 53% 55% 52% 53% 52% Between Route 128 and I-495 29% 33% 20% 20% 26% 25% Outside I-495 22% 14% 25% 28% 21% 23% Total 100% 100% 100% 100% 100% 100%

Notes: 1/ All surveys were conducted in the spring (April-May), except as noted. 2/ Trip origins based on weekday trip responses. 3/ Trip origins based on all trip responses. 4/ The 2003 Survey was conducted in October. 5/ The 2004 Survey was conducted as part of the New England Regional Aviation System Plan Update.

Sources: Logan Airport Air Passenger Ground Access Survey results, 1996, 1999, 2003, 2007, and 2010; and Massachusetts Port Authority, the Federal Aviation Administration, and the Massachusetts Aeronautics Commission, New England Regional Aviation System Plan Update, 2004.

2010 Air Passenger Ground Access Survey 23 December 2010

Boston-Logan International Airport 4. Detailed Results—2010 Air Passenger Ground Access Survey The detailed results of the 2010 Survey are presented below. Results are shown separately, in many cases, for weekday only trips, weekend only trips, and all trips (weekday plus weekend). A profile of the air passengers responding to the survey and a description of the characteristics of their mode choices and other characteristics of their ground access trips are provided. 4.1 Profile of Logan Airport Air Passengers In total, 37.6 percent of air passengers (excluding connecting passengers) using Logan Airport during the survey period in 2010 were traveling for business purposes. On weekdays, the share is slightly higher (40.5 percent). Overall, about 52.3 percent of the air passengers during the survey period were residents of the Boston area, with the weekday share again being slightly higher (54.6 percent). Table 9 shows the distribution of air passengers by market segment characteristics that tend to correlate to ground access travel behavior: resident versus non-resident and business versus non- business trip purpose. As might be expected, during the weekends, the highest share of air passengers at the Airport are non-residents traveling for non-business purposes, reflecting the significant amount of tourists that visit the Boston area. Table 9 Distribution of Logan Airport Ground Access Trips by Market Segment (2010)

Market Segment Weekday Only Weekend Only All Trips Resident Business 21.0% 14.2% 19.4% Resident Non-business 33.6% 30.4% 32.9% Non-resident Business 19.5% 13.7% 18.2% Non-resident Non-business 25.8% 41.7% 29.5% Total 100.0% 100.0% 100.0%

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

In 2010, approximately 49 percent of the ground access trips to Logan Airport originated from locations inside Route 128, with the remaining share of trips split relatively evenly among trips originating between Route 128 and I-495 and those originating outside I-495 (26 percent and 25 percent, respectively). Exhibits 9 and 10 present a spatial representation of air passenger origins in Massachusetts and in the New England region, respectively. The highest concentration of trips originates in Boston proper and other areas with high densities of population or industry (such as Brookline, Waltham, and Framingham).

2010 Air Passenger Ground Access Survey 24 December 2010

Boston-Logan International Airport

Source: Massachusetts Port Authority, Logan Airport Air Passenger Ground Access Survey results, 2010. Prepared by: Massachusetts Port Authority, November 2010. Exhibit 9

Distribution of Average Daily Ground Access Trips to Logan Airport Not to Scale north by Massachusetts Municipality

2010 Air Passenger Ground Access Survey December 2010 Boston-Logan International Airport

Source: Massachusetts Port Authority, Logan Airport Air Passenger Ground Access Survey results, 2010. Prepared by: Massachusetts Port Authority, November 2010. Exhibit 10

Distribution of Average Daily Ground Access Trips to Logan Airport by Regional Municipality

2010 Air Passenger Ground Access Survey December 2010 Boston-Logan International Airport Table 10 combines the market segment and area of origin information presented above, and further differentiates weekday air passengers from weekend air passengers to provide more detailed segmentation of passenger characteristics. For instance, an increase in non-resident non-business air passengers originating from locations inside the Route 128 beltway occurs on weekends. This “visitor trend” favoring places inside Route 128 is not reflected for origin areas outside Route 128. A further comparison between weekday and weekend travel shows resident business air passengers also originating from within the Route 128 beltway, consistent with the concentration of businesses closer to the central city. The highest shares of air passenger trips originating outside I-495 are for non-business purposes. Table 10 Market Segment by Trip Origin Area, All Trips (2010)

Market Segment Weekday Only Weekend Only All Trips Between Between Between Inside Route Inside Route Inside Route Route 128 and Outside Route 128 and Outside Route 128 and Outside 128 I-495 I-495 128 I-495 I-495 128 I-495 I-495 Resident Business 10.5% 7.4% 5.0% 6.3% 6.6% 3.5% 9.5% 7.2% 4.7% Resident Non- 16.4% 10.8% 10.8% 14.4% 10.0% 9.9% 15.9% 10.6% 10.6% business Non-resident 9.2% 3.3% 2.2% 6.7% 2.1% 2.5% 8.6% 3.0% 2.3% Business Non-resident Non- 11.7% 5.8% 7.0% 21.0% 8.2% 8.9% 13.8% 6.3% 7.4% business Total 47.8% 27.2% 25.0% 48.4% 26.8% 24.8% 47.9% 27.1% 25.0% Weekday Total: 100.0% Weekend Total: 100.0% All Trips Total: 100.0%

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

Table 11 presents the gender distribution of respondents by market segment. Gender distribution correlates with the business/non-business segmentation of the market. Approximately two-thirds of the business share of air passengers during the survey period were male for both residents and non- residents, while approximately 60 percent of the non-business share of air passengers during the survey period were female for both residents and non-residents. Table 11 Gender Distribution by Market Segment, All Trips (2010) Market Segment Resident Non-resident Resident Non- Non-resident Non- Gender Business business Business business Total Female 35.8% 58.8% 35.8% 61.0% 49.7% Male 64.2% 41.2% 64.2% 39.0% 50.3% Total 100.0% 100.0% 100.0% 100.0% 100.0%

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

2010 Air Passenger Ground Access Survey 27 December 2010

Boston-Logan International Airport The incomes of air passengers at Logan Airport are considerably higher than those of the region. Table 12 shows that 68.1 percent of the respondents who answered the income question during the survey period reported an annual household income of $90,000 or more, and more than 50 percent have an annual household income of $120,000 or more, with resident and non-resident incomes generally comparable to each other. By comparison, according to the U.S. Department of Commerce, Bureau of the Census, only 20 percent of households in the Boston-Cambridge-Quincy Metropolitan Statistical Area have household incomes higher than $100,000.1 Table 12 Income Distribution of Air Passengers, All Trips (2010)

Resident Air Non-resident Air Income Passengers Passengers All Air Passengers Under $30,000 7.2% 6.4% 6.8% $30,000 to under $60,000 10.7% 11.6% 11.1% $60,000 to under $90,000 13.3% 14.5% 13.9% $90,000 to under $120,000 16.4% 16.7% 16.5% $120,000 to under $150,000 13.8% 13.1% 13.5% $150,000 to under $180,000 10.1% 9.4% 9.7% $180,000 and higher 28.5% 28.3% 28.4% Total 100.0% 100.0% 100.0% Note: Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

1 U.S. Department of Commerce, Bureau of the Census, 2006-2008 American Community Survey 3-Year Estimates for Boston, Massachusetts.

2010 Air Passenger Ground Access Survey 28 December 2010

Boston-Logan International Airport Table 13 presents the distribution of household income in 2010 by market segment. Notably, resident business travelers represent the highest share of respondents in the upper income brackets; for example, 40.7 percent of respondents reported incomes exceeding $180,000, compared with 17.6 percent of resident non-business travelers. Table 13 Household Income by Market Segment, All Trips (2010)

Market Segment Non-resident Resident Resident Non- Non-resident Non- Annual Household Income Business business Business business Under $30,000 1.7% 12.3% 2.7% 9.2% $30,000 to under $60,000 5.5% 15.2% 6.1% 15.7% $60,000 to under $90,000 9.2% 17.5% 11.8% 16.8% $90,000 to under $120,000 14.3% 17.7% 15.9% 17.6% $120,000 to under $150,000 15.2% 12.2% 14.6% 11.7% $150,000 to under $180,000 13.3% 7.6% 13.1% 6.4% $180,000 and higher 40.7% 17.6% 35.8% 22.6% Total 100.0% 100.0% 100.0% 100.0%

Note: Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

Table 14 presents the distribution of flight distance (short-, medium-, or long-haul) by market segment. Flight distance traveled is relatively consistent across the market segments, with a larger share of resident business passengers traveling shorter distances than the other three market segments. Overall, the majority of air passengers traveled distances between 250 and 1,500 nautical miles. Table 14 Flight Distance by Market Segment, All Trips (2010)

Market Segment Resident Resident Non- Non-resident Non-resident Flight Distance 1/ Business business Business Non-business Short-Haul Distance 16.1% 7.3% 9.4% 4.2% Medium-Haul Distance 57.3% 59.2% 64.4% 60.9% Long-Haul Distance 26.6% 33.5% 26.2% 34.9% Total 100.0% 100.0% 100.0% 100.0% Note: 1/ Short-haul flights are defined as those shorter than 250 nautical miles; medium-haul flights are those longer than 250 nautical miles, but shorter than 1,500 nautical miles; and long-haul flights are those longer than 1,500 nautical miles.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

2010 Air Passenger Ground Access Survey 29 December 2010

Boston-Logan International Airport 4.2 Ground Access Modes Table 15 presents the distribution of ground access modes on weekdays and weekends, as well as for all trips. Automobiles accounted for 70 percent of all ground access trips, and HOV/shared-ride modes accounted for 30 percent. The mode shares generally exhibited slight variations between weekdays and weekends, with courtesy shuttles accounting for a slightly higher share on weekends (2.1 percent more than on weekdays), likely accommodating the non-resident non-business traveler visiting the Boston area on weekends and using hotel courtesy shuttles, and the Logan Express bus accommodating a slightly higher share on weekdays (3.1 percent more than on weekends). Table 15 Distribution of Ground Access Trips by Access Mode (2010)

Mode Weekday Only Weekend Only All Trips Automobile Private Vehicle: Dropped Off 25.6% 31.9% 27.0% Parked On-Airport 13.4% 8.5% 12.2% Parked Off-Airport 1.2% 1.0% 1.1% Rental Vehicle 10.9% 10.6% 10.9% Taxicab 18.8% 19.1% 18.8% Subtotal 69.7% 71.0% 70.0% HOV/Shared-Ride Van or Limousine (by Reservation) 7.4% 8.5% 7.7% Van or Limousine (Fixed Schedule) 0.5% 0.4% 0.5% Courtesy Shuttle 3.9% 6.0% 4.4% Logan Express Bus 4.8% 1.7% 4.0% Other Scheduled Bus Service 3.6% 3.7% 3.7% Charter Bus 0.9% 2.7% 1.3% MBTA: Subway Only 3.9% 3.5% 3.8% Subway to Silver Line Bus 2.5% 1.1% 2.2% Commuter Rail to Subway 0.2% 0.0% 0.2% Commuter Rail to Silver Line Bus 0.6% 0.1% 0.4% Silver Line Bus Only 0.5% 0.3% 0.5% Harbor Express Water Ferry 0.3% 0.0% 0.2% Water Taxi 0.1% 0.0% 0.1% Other HOV 1.1% 1.0% 1.1% Subtotal 30.3% 29.0% 30.0%

Total 100.0% 100.0% 100.0%

Notes: HOV = High Occupancy Vehicle (for the purposes of categorizing shared-ride modes serving Logan Airport) Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

2010 Air Passenger Ground Access Survey 30 December 2010

Boston-Logan International Airport Table 16 presents the average occupancy of several ground access mode types during the survey period in 2010. Average occupancy was lowest for the automobile modes, at 1.9 air passengers per vehicle on average for weekday trips. Furthermore, the percentage of air passengers arriving at the Airport as a single occupant ranges from 45 to 55 percent among the automobile modes. Table 16 Average Occupancy by Access Mode, Weekday Trips Only (2010)

Average Percent SOV Ground Access Mode Occupancy 1/ Passengers 2/ Automobile Private Vehicle 1.9 55% Rental Vehicle 2.1 45% Taxicab 2.0 47%

Average 1.9

HOV/Shared-Ride Van or Limousine (by Reservation) 3.0 32% Van or Limousine (Fixed Schedule) 4.3 20% Courtesy Shuttle 5.2 7%

Average 3.7

Overall Average (for the six modes 2.2 listed above)

Notes: HOV = High-Occupancy Vehicle (for the purposes of categorizing shared-ride modes serving Logan Airport) SOV = Single-Occupant Vehicle 1/ The true average occupancy per vehicle arriving at the Airport cannot be computed from the responses to the survey because it is not possible to identify multiple travel parties arriving in a single vehicle. Average occupancy in this table was calculated as the average occupancy of arriving vehicles across survey respondents. 2/ An SOV passenger is defined as an air passenger that arrives at the Airport with no other air passengers in the vehicle. Air passengers can arrive as the only traveling air passenger in any of the above modes. 3/ Outlier vehicle occupancy responses were removed from these calculations. Outliers were defined as (1) responses of 12 or more occupants for the private and rental vehicle modes, or (2) responses of 17 or more occupants for the van and limousine modes.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

2010 Air Passenger Ground Access Survey 31 December 2010

Boston-Logan International Airport As shown in Table 17, a travel party size of one (the air passenger taking the survey traveled to the Airport as the only air passenger on the ground access trip) was the predominate party size for resident and non-resident business air passengers, accounting for 78.9 percent and 63.3 percent, respectively. For air passengers traveling for non-business purposes, travel party sizes of 1 or 2 were the most frequent, accounting for 74.0 percent for residents and 75.6 percent for non-residents. Table 17 Travel Party Size by Trip Purpose, All Trips (2010) Market Segment Travel Party Resident Resident Non- Non-resident Non-resident Size Business business Business Non-business 1 78.9% 42.8% 63.3% 40.3% 2 10.5% 31.2% 18.9% 35.3% 3 4.0% 9.4% 6.0% 10.8% 4 1.1% 6.3% 4.1% 6.1% 5 0.7% 2.9% 2.0% 2.3% 6–10 3.3% 4.1% 4.3% 3.1% 11–15 0.2% 1.0% 0.6% 0.3% More than 15 1.4% 2.4% 0.9% 1.7% Total 100.0% 100.0% 100.0% 100.0%

Note: Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

4.2.1 HOV Access Table 18 shows the share of ground access trips accounted for by the HOV mode by market segment. For both weekdays and weekends, non-business air passengers tend to use HOV modes to access the Airport to a greater extent than business air passengers. Resident non-business air passengers used HOV modes to a greater extent during weekdays, while non-resident non-business air passengers accounted for a greater share of weekend HOV use. Table 18 High Occupancy Vehicle Mode Share by Market Segment (2010)

Market Segment Weekday Only Weekend Only All Trips Resident Business 16.8% 11.1% 15.5% Resident Non-business 42.0% 30.4% 39.3% Non-resident Business 16.5% 14.1% 16.0% Non-resident Non-business 24.6% 44.4% 29.2% Total 100.0% 100.0% 100.0%

Note: Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

As shown in Table 15, combined, public transit modes (including MBTA modes and Logan Express) were used by 12.9 percent of weekday air passengers and 6.7 percent of weekend air passengers. The public transit mode accounting for the greatest share of air passengers is the Logan Express bus

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Boston-Logan International Airport (4.0 percent), followed by the Blue Line subway (3.8 percent). Logan Express accounted for 4.8 percent of weekday ground access trips. 4.2.2 Logan Express Service Stated Preference Question The 2010 Survey included a stated-preference question designed to examine, in more detail, the use of Logan Express service. The stated preference question was designed to test the potential interest of air passengers currently using private vehicle, van, or limousine access modes in changing their access mode to Logan Express under differing parking fee, bus fee, and bus frequency scenarios; however, this question did not capture effects on other mode shares, such as from on-Airport parking to Logan Express. Table 19 presents the experiment variables and the results. Alternative D, which consisted of free parking and a more expensive round-trip bus fare, was the most favorable of the four experiment scenarios, with 29.2 percent of respondents indicating that they would switch from a private vehicle, van, or limousine access mode to Logan Express service under the conditions represented by Alternative D. Table 19 Percent of Air Passengers that May Change Access Mode to Logan Express, All Trips (2010)

Experiment Scenarios Experiment Variables Existing Conditions Alternative A Alternative B Alternative C Alternative D Daily Parking Rate $11 $11 $6 $5 Free Weekly Parking Rate $66 $22 $30 $30 Free Round-Trip Bus Fare $22 $22 $22 $22 $32 (adult) Bus Frequency 30 minutes 1/ 30 minutes 2/ 30 minutes 2/ 20 minutes 2/ 30 minutes 2/

Stated Preference Responses Alternative A Alternative B Alternative C Alternative D Respondent 3/ indicated that he/she would change access mode (from private vehicle, van, or limousine) to Logan Express 12.7% 13.9% 19.9% 29.2% Respondent 3/ indicated that he/she would not change access mode to Logan Express 87.3% 86.1% 80.1% 70.8% Total 100.0% 100.0% 100.0% 100.0%

Notes: 1/ Bus frequency for existing conditions was specified as every 30 minutes on weekdays. 2/ Bus frequency for the experiment scenarios (Alternatives A through D) was not limited to a specific timeframe, such as weekdays, as it was under existing conditions. 3/ Results were limited to those passengers whose local origins were outside the Route 128 beltway.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

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Boston-Logan International Airport 4.3 Private Vehicle Access and Parking Air passengers using private vehicles to access the Airport were most frequently dropped off instead of parking their vehicles at the Airport or in an off-Airport parking lot, particularly on the weekends, as shown in Table 20. Overall, 67 percent of air passengers who arrived by private vehicle were dropped off at Logan Airport during the survey period. Table 20 Distribution of Private Vehicle Parking Locations (2010)

Parking Location Weekday Only Weekend Only All Trips

Vehicle not Parked 1/ 63.9% 77.2% 67.1% Terminal Parking 29.3% 17.3% 26.5% Economy Parking 3.9% 3.0% 3.7% Off-Airport Lot 2.9% 2.4% 2.8% Total 2/ 100.0% 100.0% 100.0% Notes: 1/ Air passenger was dropped off at the terminal in a private vehicle. 2/ Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

Table 21 presents the distribution of parking duration for the survey respondents. Almost 22 percent of weekday parkers parked for a duration of 1 hour or less, while 36 percent of parkers on weekends parked for 1 hour or less. Approximately 13 percent of weekday parkers park between 2 and 24 hours, and approximately 5 percent of all travelers park for durations that exceed one week. Table 21 Distribution of Parking Duration (2010)

Parking Duration Weekday Only Weekend Only All Trips 1 Hour or Less 21.8% 36.0% 24.4% 1 to 2 Hours 2.7% 3.3% 2.8% 2 to 7 Hours 3.8% 1.3% 3.3% 7 to 24 Hours 9.5% 1.0% 7.9% 1 or 2 Days 18.2% 10.9% 16.9% 3 or 4 Days 25.3% 20.2% 24.4% 5 or 6 Days 13.6% 21.7% 15.1% 7 Days or More 5.3% 5.6% 5.3% Total 100.0% 100.0% 100.0% Note: Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

2010 Air Passenger Ground Access Survey 34 December 2010

Boston-Logan International Airport 4.4 Terminal Waiting Times About 7.0 percent of weekday air passengers arrived at the terminal less than 1 hour before their scheduled departure time, with the majority arriving between 1 and 2 hours before their scheduled departure, as shown in Table 22. Terminal waiting time was relatively consistent between weekday and weekend air passengers with a slight shift to earlier arrivals and longer terminal wait times for weekend air passengers. Table 22 Distribution of Terminal Waiting Times (2010)

Arrival Time Prior to Departure 1/ Weekday Only Weekend Only All Trips Shorter than 60 Minutes 7.0% 3.5% 6.2% 60–89 Minutes 20.7% 18.0% 20.1% 90–119 Minutes 24.1% 22.4% 23.7% 120–149 Minutes 16.4% 18.8% 16.9% 150–179 Minutes 7.2% 9.8% 7.8% 180 Minutes or Longer 24.7% 27.5% 25.3% Total 2/ 100.0% 100.0% 100.0%

Notes: 1/ Arrival time prior to departure was calculated by subtracting the stated arrival time at the terminal from the scheduled flight departure time. 2/ Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

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Boston-Logan International Airport 4.5 Terminal Concessions Spending Table 23 summarizes the distribution of the amounts spent by the respondents at Logan Airport concessions, by concession type. Of the air passenger respondents that made a purchase at food court concessions, 37.5 percent spent between $10 and $25. Of the air passenger respondents that made a purchase at a full-service restaurant, 30.8 percent spent between $25 and $50. The greatest share of newsstand purchases were in the less than $5 category, and the greatest share of retail shop purchases were in the $10 to $25 category. Table 23 Distribution of Terminal Concessions Spending by Dollar Amount and Concession Type, All Trips (2010)

Concession Type Full-Service Duty Free Amount Spent Food Courts Restaurants Newsstands Retail Shops Shops Less than $5 21.7% 16.4% 32.4% 22.7% 44.3% $5 to under $10 33.4% 7.7% 27.9% 16.4% 8.6% $10 to under $25 37.5% 28.7% 31.2% 31.4% 11.3% $25 to under $50 5.4% 30.8% 6.1% 17.2% 15.7% $50 to under $75 1.0% 13.0% 1.7% 7.2% 11.5% $75 to under $100 0.3% 2.0% 0.1% 2.4% 3.0% $100 or more 0.8% 1.4% 0.6% 2.7% 5.5% Total 100.0% 100.0% 100.0% 100.0% 100.0% Note: Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

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Boston-Logan International Airport 4.6 Expected Ground Egress Modes Table 24 presents the air passenger responses on the form of ground transportation modes they planned to use when leaving the Airport on their return trips. The overall distribution of responses between automobile modes and HOV/shared ride modes for egress (approximately 70 percent and 30 percent, respectively) reflects the distribution of air passenger ground access mode shares. Table 24 Distribution of Expected Ground Egress Mode Shares (2010) Mode Weekday Only Weekend Only All Trips Automobile Private Vehicle: Picked Up 25% 29% 26% Parked at Airport 15% 8% 14% Rental Vehicle 10% 9% 9% Taxicab 20% 20% 20% Subtotal 70% 66% 69% HOV/Shared Ride Van or Limousine (by Reservation) 7% 7% 7% Van or Limousine (Fixed Schedule) 1% 1% 1% Courtesy Shuttle 4% 6% 4% Logan Express Bus 4% 3% 4% Other Scheduled Bus Service 2% 2% 2% Charter Bus 1% 3% 1% MBTA: Subway 5% 6% 5% Silver Line Bus 5% 4% 5% Water Taxi <1% <1% <1% Other HOV 2% 1% 2% Subtotal 30% 34% 31%

Total 100% 100% 100% Note: Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

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Boston-Logan International Airport 4.7 Use of Other Airports in the Region The survey included a question about frequency and trip purpose of air passenger use of other airports in the region during the previous 12 months. Table 25 shows the results for business trips and non-business trips. The 2007 Survey included Hanscom Field as one of the airport selections in this question, but Hanscom Field was replaced with Worcester Regional Airport in the 2010 Survey. Thirteen (13) percent of the respondents indicated that they had taken more than 10 business trips from Logan Airport over the past year, while 17 percent of respondents indicated that they had taken 1 or more business trips from Manchester-Boston Regional Airport and 17 percent indicated that they had taken 1 or more business trips from T.F. Green State Airport. Similarly, 19 percent of respondents indicated that they had taken one or more non-business trips from Manchester-Boston Regional Airport, and 19 percent had taken one or more non-business trips from T.F. Green State Airport. Overall, 75 percent of respondents had taken one or more other trips from Logan Airport or other regional airports over the past 12 months, and 16 percent of respondents used at least one regional airport in addition to Logan Airport over the past 12 months. Table 25 Use of Regional Airports, Weekday Trips (2010) Trip Purpose Number of Flights in Past Business Trips Non-business Trips All 12 Months BOS MHT PVD BDL ORH BOS MHT PVD BDL ORH Trips None 1/ 24% 82% 83% 94% 99% 16% 80% 82% 92% 98% 25% 1 19% 7% 6% 3% – 27% 11% 10% 5% 1% 17% 2 14% 5% 4% 1% – 23% 4% 5% 2% 1% 14% 3 to 5 18% 3% 4% 1% – 25% 3% 3% 1% – 21% 6 to10 11% 2% 2% – 1% 7% 1% 1% – 1% 11% 11 to 15 4% – 1% – – 1% – – – – 4% 16 to 20 3% – – – – – – – – – 2% More than 20 6% – – – – – – – – – 5% Total 2/ 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Notes: BOS—Boston-Logan International Airport MHT—Manchester-Boston Regional Airport PVD—T.F. Green State Airport BDL—Bradley International Airport ORH—Worcester Regional Airport 1/ Responses of “none” for trips from Logan Airport reflects the fact that respondents were asked to record separately the number of business and non-business trips, including the trip that was the subject of the survey. For many respondents, the subject trip was their only trip from Logan Airport over the past 12 months, and if the subject trip was a non-business trip, the respondent would have recorded “none” for business trips, and vice versa. 2/ Numbers may not add to totals shown because of rounding.

Source: Logan Airport Air Passenger Ground Access Survey results, 2010.

2010 Air Passenger Ground Access Survey 38 December 2010

Boston-Logan International Airport 5. Conclusions and Recommendations The 2010 Air Passenger Ground Access Survey provided some standalone results, as well as results that should be analyzed comparatively with prior survey results. The summary of findings presented below highlights the major results from the 2010 Survey, as well as the strongest air passenger trends. In addition, feedback and recommendations for future surveys are presented. This feedback helps optimize the survey process and increase the overall efficacy of the survey teams. 5.1 Summary of Findings Whereas some parameters and user characteristics appear to be relatively constant over the years, other characteristics are evolving because of a variety of factors, such as the introduction of low-cost carrier service at Logan Airport. The major trends include:

• Logan Airport experienced growth in the share of air passengers traveling for non-business purposes.

• The private vehicle mode continues to be the predominant ground access mode share, accounting for 40 percent of all ground access trips.

• The HOV/shared ride mode share has increased to 30 percent of all ground access trips.

• Combined public transit trips (MBTA and Logan Express services) account for 11.4 percent of all ground access trips, 12.9 percent of weekday-only ground access trips, and 6.7 percent of weekend-only trips.

• The most commonly used public access mode to the Airport was the Logan Express bus (4.0 percent overall, and 4.8 percent on weekday-only trips), while the mostly common use of MBTA transit was accounted for by the Subway Only mode (3.8 percent of all ground access trips); other MBTA transit use accounted for more than 3 percent share. 5.2 Experience Gained during the 2010 Survey 5.2.1 Questionnaire Design The paper survey option provides a quick and convenient means for respondents to complete the survey. If stated preference questions are desired, a computer-based survey instrument provides the advantages of a convenient and easy-to-read format for a potentially complicated question and the ability to customize the information presented to each respondent based on the reference trip and particular travel situation. The computer-based survey format provides data that are complete and clean, reducing data processing and cleaning efforts, and simplifying the analysis. 5.2.2 Future Questionnaire Recommendations Based on experience implementing the 2010 Survey, the following recommendations are provided for consideration during development of future surveys:

• One focus area that was not included in the 2010 Survey questionnaire because of time constraints consists of questions posed to understand what could induce air passengers to drive and park at Logan Airport rather than being dropped off. Research should be conducted to determine a parking scheme that Massport could implement at Logan Airport to support its efforts to be more “green.” When air passengers are dropped off and picked up by a friend or family member, four trips (two round trips) are made to the Airport versus only two trips when air passengers drive themselves and park. Massport would like to encourage a

2010 Air Passenger Ground Access Survey 39 December 2010

Boston-Logan International Airport reduction in the number of trips made by private vehicles to Logan Airport. Air passengers driving and parking can also eliminate much of the congestion at the curbside areas, a problem that is becoming more troublesome each year.

• To improve the results of the calculation of average occupancy by access mode (see Table 16), the questionnaire could be modified to clarify the distinction between vehicle occupancy and travel party size. In paper-based surveys, respondents may choose to complete some answers and not others, or they may provide inconsistent answers. In the presentation of the results of average occupancy of private and rental vehicles, the assumption was made that all members of a travel party were in the same vehicle and vehicle occupancy was calculated using the response to Question 16, “How many people in your personal party came to the airport in the same vehicle and are traveling on the same flight with you?” However, comparison of respondents’ answers to Question 16 and Question 6 (“Were you or any passengers dropped off at a terminal? If yes, including yourself, how many persons were dropped off?”) indicated the potential for inconsistencies. To address this potential discrepancy, the following sequence of questions are recommended for inclusion after Question 5 to facilitate Massport’s calculation of average occupancy, curbside drop-off rates, parking, and travel party size: - “How many people in total were in the vehicle when it arrived at the airport?” - “If you came by a private or rental vehicle, were you or any passengers dropped off at a terminal?” - “If you came by a private vehicle, was this vehicle parked or driven away?” - “How many people in total are there in your personal travel party with you today traveling to the same destination on the same flight?”

• To maintain consistency with the 2007 Survey results, the sampling plan and dataset weighting used flight distance categories of (1) less than 500 miles, (2) 500 to 1,500 miles, and (3) greater than 1,500 miles. To provide consistency between the sampling plan and Massport’s working definitions of short-, medium-, and long-haul flights for use in planning purposes, consideration to updating these categories to (1) less than 250 miles, (2) 250 to 1,500 miles, and (3) greater than 1,500 miles should be given.

• In the future, the computer-based instrument could incorporate controls and features to make the computer-based survey more usable and faster for respondents. It is also best to use a technology that is both appealing and familiar to users. Laptops may be preferable to iPads until iPads become more commonly used and familiar to a broader set of travelers.

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Boston-Logan International Airport

Appendix A Paper-based Survey Questionnaire

2010 Air Passenger Ground Access Survey December 2010

Boston Logan International Airport

Paper-Based Survey Questionnaire

2010 Air Passenger Ground Access Survey A-1 December 2010 Appendix A Boston Logan International Airport

2010 Air Passenger Ground Access Survey A-2 December 2010 Appendix A Boston-Logan International Airport Appendix B Screenshots of the Online Questionnaire

2010 Air Passenger Ground Access Survey December 2010

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Resource Systems Group, Inc. September 2010 Boston-Logan International Airport Appendix C List of Sampled Flights

2010 Air Passenger Ground Access Survey December 2010

FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 04/29/10 (INTL) CALIFORNIA USA LAX AMERICAN AIRLINES 145 04/29/10 \FT. WORTH(INTL) TEXAS USA DFW AMERICAN AIRLINES 1315 04/29/10 (O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 1619 04/29/10 RALEIGH\DURHAM NORTH CAROLINA USA RDU AMERICAN EAGLE INC. 4560 04/29/10 TORONTO(PEARSON) ONTARIO CANADA YYZ AMERICAN EAGLE INC. 4610 04/29/10 ROCHESTER NEW YORK USA ROC AWAC-US AIR EXPRESS 4071 04/29/10 NEW YORK(NEWARK NJ) NY USA EWR CONTINENTAL AIRLINES 1121 04/29/10 USA MKE MIDWEST EXPRESS AIRLINES 1921 04/29/10 CHICAGO(MIDWAY) ILLINOIS USA MDW SOUTHWEST AIRLINES 1309 04/29/10 PHOENIX(INTL) ARIZONA PHX US AIRWAYS 400 04/29/10 PHOENIX(INTL) ARIZONA PHX US AIRWAYS 524 04/29/10 CHARLOTTE NORTH CAROLINA USA CLT US AIRWAYS 1021 04/29/10 CHARLOTTE NORTH CAROLINA USA CLT US AIRWAYS 1775 04/29/10 PA\WILM'TON DE USA PHL US AIRWAYS 1811 04/29/10 WASHINGTON(NAT'L) DC USA DCA US AIRWAYS SHUTTLE 2033 04/30/10 MILWAUKEE WISCONSIN USA MKE AIRTRAN 731 04/30/10 ORLANDO(INTL) FLORIDA USA MCO AIRTRAN 899 04/30/10 NEW YORK(LAGUARDIA) NY USA LGA AMERICAN EAGLE INC. 4523 04/30/10 BUFFALO NEW YORK USA BUF AWAC-US AIR EXPRESS 3691 04/30/10 LONDON(HEATHROW) ENGLAND UK LHR BRITISH AIRWAYS 238 04/30/10 ROCKLAND MAINE USA RKD CAPE AIR 1853 04/30/10 LEBANON NEW HAMPSHIRE USA LEB CAPE AIR 1875

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FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 04/30/10 BAR HARBOR MAINE USA BHB COLGAN AIR (US AIR EXPRESS) 4703 04/30/10 FT. LAUDERDALE(INTL) FLORIDA USA FLL JET BLUE 407 04/30/10 FORT MYERS FLORIDA USA RSW JET BLUE 463 04/30/10 FORT MYERS FLORIDA USA RSW JET BLUE 469 04/30/10 NEW YORK(KENNEDY) NY USA JFK JET BLUE 1017 04/30/10 BALTIMORE(INTL) MARYLAND USA BWI JET BLUE 1327 04/30/10 MILWAUKEE WISCONSIN USA MKE MIDWEST EXPRESS AIRLINES 1825 04/30/10 CHICAGO(MIDWAY) ILLINOIS USA MDW SOUTHWEST AIRLINES 771 04/30/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1605 04/30/10 NEW YORK(LAGUARDIA) NY USA LGA US AIRWAYS SHUTTLE 2129 05/01/10 PARIS(C.DEGAULLE) FRANCE CDG AIR FRANCE 337 05/01/10 LONDON(HEATHROW) ENGLAND UK LHR AMERICAN AIRLINES 124 05/01/10 CHICAGO(O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 1619 05/01/10 SANTO DOMINGO DOMINICAN REP. SDQ AMERICAN AIRLINES 2087 05/01/10 ST. LOUIS(INTL) MISSOURI USA STL AMERICAN EAGLE INC. 4402 05/01/10 RALEIGH\DURHAM NORTH CAROLINA USA RDU AMERICAN EAGLE INC. 4560 05/01/10 MARTHA'S VINEYARD MA USA MVY CAPE AIR 305 05/01/10 RALEIGH\DURHAM NORTH CAROLINA USA RDU COMAIR 6458 05/01/10 (INTL) GEORGIA USA ATL DELTA AIR LINES 1501 05/01/10 (METRO WAYNE) MICHIGAN USA DTW DELTA AIR LINES 2123 05/01/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2699 05/01/10 (INTL) CALIFORNIA USA SFO JET BLUE 637 05/01/10 CANCUN MEXICO CUN JET BLUE 771 05/01/10 BALTIMORE(INTL) MARYLAND USA BWI JET BLUE 1325 05/01/10 CHICAGO(O'HARE) ILLINOIS USA ORD UNITED AIRLINES 535 05/02/10 ORLANDO(INTL) FLORIDA USA MCO AIRTRAN 899

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FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 05/02/10 LONDON(HEATHROW) ENGLAND UK LHR BRITISH AIRWAYS 214 05/02/10 INDIANA USA IND COMAIR 6396 05/02/10 AMSTERDAM NETHERLANDS AMS DELTA AIR LINES 230 05/02/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2725 05/02/10 SAN DIEGO CALIFORNIA USA SAN JET BLUE 411 05/02/10 TAMPA(INTL) FLORIDA USA TPA JET BLUE 441 05/02/10 CHICAGO(O'HARE) ILLINOIS USA ORD JET BLUE 925 05/02/10 NEW YORK(LAGUARDIA) NY USA LGA 5931 05/02/10 CHICAGO(O'HARE) ILLINOIS USA ORD UNITED AIRLINES 541 05/02/10 (INTL) COLORADO USA DEN UNITED AIRLINES 785 05/03/10 SEATTLE\TACOMA WASHINGTON USA SEA ALASKA AIRLINES 15 05/03/10 ROCHESTER NEW YORK USA ROC AWAC-US AIR EXPRESS 3819 05/03/10 LONDON(HEATHROW) ENGLAND UK LHR BRITISH AIRWAYS 238 05/03/10 LEBANON NEW HAMPSHIRE USA LEB CAPE AIR 1877 05/03/10 WASHINGTON(NAT'L) DC USA DCA COMAIR 6649 05/03/10 WASHINGTON(NAT'L) DC USA DCA COMAIR 6659 05/03/10 NEW YORK(NEWARK NJ) NY USA EWR CONTINENTAL AIRLINES 1121 05/03/10 NEW YORK(NEWARK NJ) NY USA EWR CONTINENTAL AIRLINES 1154 05/03/10 NEW YORK(LAGUARDIA) NY USA LGA DELTA AIR LINES 1375 05/03/10 NEW YORK(LAGUARDIA) NY USA LGA DELTA AIR LINES 1385 05/03/10 CINCINNATI(INTL) OHIO USA CVG DELTA AIR LINES 1540 05/03/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2725 05/03/10 RALEIGH\DURHAM NORTH CAROLINA USA RDU DELTA AIR LINES 6287 05/03/10 LONG BEACH CALIFORNIA USA LGB JET BLUE 481 05/03/10 DENVER(INTL) COLORADO USA DEN JET BLUE 493 05/03/10 CHARLOTTE NORTH CAROLINA USA CLT JET BLUE 1243

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FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 05/03/10 WASHINGTON(DULLES) DC USA IAD UNITED AIRLINES 317 05/03/10 CHICAGO(O'HARE) ILLINOIS USA ORD UNITED AIRLINES 535 05/03/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1183 05/03/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1271 05/03/10 WASHINGTON(NAT'L) DC USA DCA US AIRWAYS SHUTTLE 2035 05/04/10 DUBLIN, REPUBLIC OF IRELAND DUB AER LINGUS 136 05/04/10 TORONTO(PEARSON) ONTARIO CANADA YYZ AIR CANADA 365 05/04/10 LONDON(HEATHROW) ENGLAND UK LHR AMERICAN AIRLINES 108 05/04/10 DALLAS\FT. WORTH(INTL) TEXAS USA DFW AMERICAN AIRLINES 521 05/04/10 RALEIGH\DURHAM NORTH CAROLINA USA RDU AMERICAN EAGLE INC. 4569 05/04/10 REYKJAVIK\METROPOLITAN REK ICELANDAIR 630 05/04/10 LONDON(HEATHROW) ENGLAND UK LHR BRITISH AIRWAYS 214 05/04/10 DETROIT(METRO WAYNE) MICHIGAN USA DTW COMPASS AIRLINES 1823 05/04/10 HOUSTON(INTL) TEXAS USA IAH CONTINENTAL AIRLINES 783 05/04/10 (INTL) OHIO USA CLE CONTINENTAL AIRLINES 1531 05/04/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 1801 05/04/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2699 05/04/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 1389 05/04/10 MADRID SPAIN MAD IBERIA AIRLINES 6166 05/04/10 ORLANDO(INTL) FLORIDA USA MCO JET BLUE 439 05/04/10 FRANKFURT GERMANY FRA LUFTHANSA GERMAN AIRLINES 423 05/04/10 DENVER(INTL) COLORADO USA DEN UNITED AIRLINES 779 05/04/10 PHOENIX(INTL) ARIZONA PHX US AIRWAYS 400 05/04/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1469 05/04/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1613 05/04/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1811

Resource Systems Group, Inc. September 2010

FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 05/04/10 NEW YORK(LAGUARDIA) NY USA LGA US AIRWAYS SHUTTLE 2127 05/05/10 BALTIMORE(INTL) MARYLAND USA BWI AIRTRAN 599 05/05/10 BALTIMORE(INTL) MARYLAND USA BWI AIRTRAN 816 05/05/10 LONDON(HEATHROW) ENGLAND UK LHR AMERICAN AIRLINES 156 05/05/10 CHICAGO(O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 1619 05/05/10 DALLAS\FT. WORTH(INTL) TEXAS USA DFW AMERICAN AIRLINES 1685 05/05/10 SALT LAKE CITY UTAH USA SLC DELTA AIR LINES 1209 05/05/10 NEW YORK(LAGUARDIA) NY USA LGA DELTA AIR LINES 1373 05/05/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 1901 05/05/10 ORLANDO(INTL) FLORIDA USA MCO JET BLUE 437 05/05/10 FORT MYERS FLORIDA USA RSW JET BLUE 467 05/05/10 LOS ANGELES(INTL) CALIFORNIA USA LAX JET BLUE 483 05/05/10 LONG BEACH CALIFORNIA USA LGB JET BLUE 481 05/05/10 BUFFALO NEW YORK USA BUF JET BLUE 1211 05/05/10 BALTIMORE(INTL) MARYLAND USA BWI SOUTHWEST AIRLINES 116 05/05/10 BALTIMORE(INTL) MARYLAND USA BWI SOUTHWEST AIRLINES 1025 05/05/10 CHICAGO(MIDWAY) ILLINOIS USA MDW SOUTHWEST AIRLINES 2141 05/05/10 CHICAGO(O'HARE) ILLINOIS USA ORD UNITED AIRLINES 541 05/05/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1605 05/06/10 CHICAGO(O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 1569 05/06/10 LONDON(HEATHROW) ENGLAND UK LHR BRITISH AIRWAYS 238 05/06/10 COLUMBUS(INTL) OHIO USA CMH (DELTA CONN) 6092 05/06/10 WASHINGTON(NAT'L) DC USA DCA COMAIR 6649 05/06/10 CINCINNATI(INTL) OHIO USA CVG DELTA AIR LINES 1540 05/06/10 DETROIT(METRO WAYNE) MICHIGAN USA DTW DELTA AIR LINES 1805 05/06/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 2101

Resource Systems Group, Inc. September 2010

FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 05/06/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 2301 05/06/10 BUFFALO NEW YORK USA BUF JET BLUE 1211 05/06/10 FRANKFURT GERMANY FRA LUFTHANSA GERMAN AIRLINES 423 05/06/10 CHICAGO(MIDWAY) ILLINOIS USA MDW SOUTHWEST AIRLINES 1309 05/06/10 BALTIMORE(INTL) MARYLAND USA BWI SOUTHWEST AIRLINES 3329 05/06/10 DENVER(INTL) COLORADO USA DEN UNITED AIRLINES 779 05/06/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1153 05/07/10 SHANNON REPUBLIC OF IRELAND SNN AER LINGUS 132 05/06/10 PARIS(C.DEGAULLE) FRANCE CDG AIR FRANCE 337 05/07/10 LONDON(HEATHROW) ENGLAND UK LHR AMERICAN AIRLINES 124 05/07/10 CHICAGO(O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 1569 05/07/10 DALLAS\FT. WORTH(INTL) TEXAS USA DFW AMERICAN AIRLINES 2473 05/07/10 INDIANAPOLIS INDIANA USA IND COMAIR 6675 05/07/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 1001 05/07/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 2301 05/07/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2525 05/07/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2699 05/07/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2999 05/07/10 FT. LAUDERDALE(INTL) FLORIDA USA FLL JET BLUE 455 05/07/10 MUNICH (INTL) GERMANY MUC LUFTHANSA GERMAN AIRLINES 425 05/07/10 SAN FRANCISCO(INTL) CALIFORNIA USA SFO UNITED AIRLINES 179 05/07/10 WASHINGTON(DULLES) DC USA IAD UNITED AIRLINES 205 05/07/10 CHICAGO(O'HARE) ILLINOIS USA ORD UNITED AIRLINES 881 05/07/10 PHOENIX(INTL) ARIZONA PHX US AIRWAYS 400 05/07/10 CHARLOTTE NORTH CAROLINA USA CLT US AIRWAYS 1525 05/07/10 WASHINGTON(NAT'L) DC USA DCA US AIRWAYS SHUTTLE 2041

Resource Systems Group, Inc. September 2010

FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 05/07/10 LOS ANGELES(INTL) CALIFORNIA USA LAX VIRGIN AMERICA 371 05/08/10 NEW YORK(KENNEDY) NY USA JFK COMAIR 6519 05/08/10 NEW YORK(NEWARK NJ) NY USA EWR CONTINENTAL AIRLINES 9 05/08/10 BERMUDA ATLANTIC OCEAN BDA DELTA AIR LINES 561 05/08/10 CANCUN MEXICO CUN DELTA AIR LINES 567 05/08/10 DETROIT(METRO WAYNE) MICHIGAN USA DTW DELTA AIR LINES 2023 05/08/10 WEST PALM BEACH(INTL) FLORIDA USA PBI JET BLUE 421 05/08/10 ORLANDO(INTL) FLORIDA USA MCO JET BLUE 435 05/08/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2725 05/08/10 SAN FRANCISCO(INTL) CALIFORNIA USA SFO JET BLUE 637 05/08/10 MONTEGO BAY JAMAICA MBJ JET BLUE 893 05/08/10 BUFFALO NEW YORK USA BUF JET BLUE 1219 05/08/10 CINCINNATI(INTL) OHIO USA CVG SHUTTLE AMERICA 6751 05/08/10 BALTIMORE(INTL) MARYLAND USA BWI SOUTHWEST AIRLINES 1112 05/08/10 SAN FRANCISCO(INTL) CALIFORNIA USA SFO UNITED AIRLINES 179 05/08/10 WASHINGTON(DULLES) DC USA IAD UNITED AIRLINES 823 05/08/10 LONDON(HEATHROW) ENGLAND UK LHR VIRGIN ATLANTIC 12 05/09/10 TORONTO(PEARSON) ONTARIO CANADA YYZ AIR CANADA 367 05/09/10 BALTIMORE(INTL) MARYLAND USA BWI AIRTRAN 599 05/09/10 BALTIMORE(INTL) MARYLAND USA BWI AIRTRAN 958 05/09/10 LONDON(HEATHROW) ENGLAND UK LHR AMERICAN AIRLINES 124 05/09/10 LOS ANGELES(INTL) CALIFORNIA USA LAX AMERICAN AIRLINES 223 05/09/10 DALLAS\FT. WORTH(INTL) TEXAS USA DFW AMERICAN AIRLINES 521 05/09/10 DALLAS\FT. WORTH(INTL) TEXAS USA DFW AMERICAN AIRLINES 1281 05/09/10 DALLAS\FT. WORTH(INTL) TEXAS USA DFW AMERICAN AIRLINES 1315 05/09/10 CHICAGO(O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 2487

Resource Systems Group, Inc. September 2010

FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 05/09/10 BUFFALO NEW YORK USA BUF AWAC-US AIR EXPRESS 3895 05/09/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 2401 05/09/10 FT. LAUDERDALE(INTL) FLORIDA USA FLL JET BLUE 453 05/09/10 LOS ANGELES(INTL) CALIFORNIA USA LAX JET BLUE 473 05/09/10 LONG BEACH CALIFORNIA USA LGB JET BLUE 481 05/09/10 WASHINGTON(DULLES) DC USA IAD JET BLUE 1255 05/09/10 BERMUDA ATLANTIC OCEAN BDA JET BLUE 1703 05/09/10 LONDON(HEATHROW) ENGLAND UK LHR BRITISH AIRWAYS 214 05/09/10 MILWAUKEE WISCONSIN USA MKE MIDWEST EXPRESS AIRLINES 967 05/09/10 MILWAUKEE WISCONSIN USA MKE MIDWEST EXPRESS AIRLINES 1921 05/09/10 SAN FRANCISCO(INTL) CALIFORNIA USA SFO UNITED AIRLINES 179 05/09/10 CHICAGO(O'HARE) ILLINOIS USA ORD UNITED AIRLINES 533 05/09/10 WASHINGTON(DULLES) DC USA IAD UNITED AIRLINES 897 05/09/10 WASHINGTON(NAT'L) DC USA DCA US AIRWAYS SHUTTLE 2031 05/10/10 BALTIMORE(INTL) MARYLAND USA BWI AIRTRAN 881 05/10/10 SEATTLE\TACOMA WASHINGTON USA SEA ALASKA AIRLINES 15 05/10/10 PORTLAND OREGON USA PDX ALASKA AIRLINES 35 05/10/10 LOS ANGELES(INTL) CALIFORNIA USA LAX AMERICAN AIRLINES 223 05/10/10 LONDON(HEATHROW) ENGLAND UK LHR BRITISH AIRWAYS 238 05/10/10 COLUMBUS(INTL) OHIO USA CMH CHAUTAUQUA AIRLINES (DELTA CONN) 6092 05/10/10 HOUSTON(INTL) TEXAS USA IAH CONTINENTAL AIRLINES 1083 05/10/10 NEW YORK(NEWARK NJ) NY USA EWR CONTINENTAL AIRLINES 1177 05/10/10 SALT LAKE CITY UTAH USA SLC DELTA AIR LINES 1215 05/10/10 NEW YORK(LAGUARDIA) NY USA LGA DELTA AIR LINES 1381 05/10/10 NEW YORK(LAGUARDIA) NY USA LGA DELTA AIR LINES 1391 05/10/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 1601

Resource Systems Group, Inc. September 2010

FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 05/10/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 2101 05/10/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 2301 05/10/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2725 05/10/10 MINNEAPOLIS\ST. PAUL MN USA MSP DELTA AIR LINES 2999 05/10/10 MADRID SPAIN MAD IBERIA AIRLINES 6166 05/10/10 BERMUDA ATLANTIC OCEAN BDA JET BLUE 1703 05/10/10 FT. LAUDERDALE(INTL) FLORIDA USA FLL JET BLUE 457 05/10/10 FORT MYERS FLORIDA USA RSW JET BLUE 465 05/10/10 LOS ANGELES(INTL) CALIFORNIA USA LAX JET BLUE 473 05/10/10 LONG BEACH CALIFORNIA USA LGB JET BLUE 481 05/10/10 DENVER(INTL) COLORADO USA DEN JET BLUE 493 05/10/10 NEW YORK(KENNEDY) NY USA JFK JET BLUE 1003 05/10/10 CHARLOTTE NORTH CAROLINA USA CLT JET BLUE 1245 05/10/10 WASHINGTON(DULLES) DC USA IAD JET BLUE 1255 05/10/10 CHICAGO(MIDWAY) ILLINOIS USA MDW SOUTHWEST AIRLINES 1047 05/10/10 BALTIMORE(INTL) MARYLAND USA BWI SOUTHWEST AIRLINES 1052 05/10/10 DENVER(INTL) COLORADO USA DEN SOUTHWEST AIRLINES 1172 05/10/10 FT. LAUDERDALE(INTL) FLORIDA USA FLL SPIRIT AIRLINES 473 05/10/10 WASHINGTON(DULLES) DC USA IAD UNITED AIRLINES 897 05/10/10 CHARLOTTE NORTH CAROLINA USA CLT US AIRWAYS 1025 05/10/10 CHARLOTTE NORTH CAROLINA USA CLT US AIRWAYS 1761 05/10/10 WASHINGTON(NAT'L) DC USA DCA US AIRWAYS SHUTTLE 2049 05/11/10 PORTLAND OREGON USA PDX ALASKA AIRLINES 35 05/11/10 LOS ANGELES(INTL) CALIFORNIA USA LAX AMERICAN AIRLINES 25 05/11/10 DALLAS\FT. WORTH(INTL) TEXAS USA DFW AMERICAN AIRLINES 521 05/11/10 CHICAGO(O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 1339

Resource Systems Group, Inc. September 2010

FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 05/11/10 CHICAGO(O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 1569 05/11/10 CHICAGO(O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 2487 05/11/10 CHICAGO(O'HARE) ILLINOIS USA ORD AMERICAN AIRLINES 2529 05/11/10 NEW YORK(KENNEDY) NY USA JFK AMERICAN EAGLE INC. 4617 05/11/10 LONDON(HEATHROW) ENGLAND UK LHR BRITISH AIRWAYS 214 05/11/10 HOUSTON(INTL) TEXAS USA IAH CONTINENTAL AIRLINES 783 05/11/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 1001 05/11/10 ORLANDO(INTL) FLORIDA USA MCO DELTA AIR LINES 1171 05/11/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 1601 05/11/10 DETROIT(METRO WAYNE) MICHIGAN USA DTW DELTA AIR LINES 1805 05/11/10 WEST PALM BEACH(INTL) FLORIDA USA PBI DELTA AIR LINES 2541 05/11/10 SAN DIEGO CALIFORNIA USA SAN JET BLUE 415 05/11/10 WEST PALM BEACH(INTL) FLORIDA USA PBI JET BLUE 425 05/11/10 ORLANDO(INTL) FLORIDA USA MCO JET BLUE 435 05/11/10 ORLANDO(INTL) FLORIDA USA MCO JET BLUE 439 05/11/10 FT. LAUDERDALE(INTL) FLORIDA USA FLL JET BLUE 455 05/11/10 BALTIMORE(INTL) MARYLAND USA BWI JET BLUE 1325 05/11/10 KANSAS CITY(INTL) MISSOURI USA MCI MIDWEST EXPRESS AIRLINES 1523 05/11/10 BALTIMORE(INTL) MARYLAND USA BWI SOUTHWEST AIRLINES 1052 05/11/10 CHICAGO(MIDWAY) ILLINOIS USA MDW SOUTHWEST AIRLINES 2269 05/11/10 SAN FRANCISCO(INTL) CALIFORNIA USA SFO UNITED AIRLINES 179 05/11/10 DENVER(INTL) COLORADO USA DEN UNITED AIRLINES 339 05/11/10 PHOENIX(INTL) ARIZONA PHX US AIRWAYS 524 05/11/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 710 05/11/10 CHARLOTTE NORTH CAROLINA USA CLT US AIRWAYS 1025 05/11/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1811

Resource Systems Group, Inc. September 2010

FLIGHTS SURVEYED AIRPORT FLIGHT DATE DESTINATION CARRIER CODE NUMBER 05/11/10 SAN FRANCISCO(INTL) CALIFORNIA USA SFO VIRGIN AMERICA 355 05/11/10 LOS ANGELES(INTL) CALIFORNIA USA LAX VIRGIN AMERICA 367 05/11/10 LOS ANGELES(INTL) CALIFORNIA USA LAX VIRGIN AMERICA 371 05/12/10 ATLANTA(INTL) GEORGIA USA ATL AIRTRAN 279 05/12/10 BALTIMORE(INTL) MARYLAND USA BWI AIRTRAN 811 05/12/10 LOS ANGELES(INTL) CALIFORNIA USA LAX AMERICAN AIRLINES 223 05/12/10 DALLAS\FT. WORTH(INTL) TEXAS USA DFW AMERICAN AIRLINES 1685 05/12/10 MEMPHIS TENNESSEE USA MEM COMPASS AIRLINES 3203 05/12/10 ATLANTA(INTL) GEORGIA USA ATL DELTA AIR LINES 2301 05/12/10 FT. LAUDERDALE(INTL) FLORIDA USA FLL JET BLUE 457 05/12/10 LOS ANGELES(INTL) CALIFORNIA USA LAX JET BLUE 473 05/12/10 LONG BEACH CALIFORNIA USA LGB JET BLUE 481 05/12/10 CHICAGO(O'HARE) ILLINOIS USA ORD JET BLUE 921 05/12/10 RICHMOND\WMBG VIRGINIA USA RIC JET BLUE 1281 05/12/10 BALTIMORE(INTL) MARYLAND USA BWI JET BLUE 1325 05/12/10 DENVER(INTL) COLORADO USA DEN SOUTHWEST AIRLINES 1172 05/12/10 ZURICH SWITZERLAND ZRH SWISS/CROSSAIR A.G. 53 05/12/10 CHICAGO(O'HARE) ILLINOIS USA ORD UA EXPRESS-CHAUTAUQUA 7691 05/12/10 (INTL) NEVADA USA LAS US AIRWAYS 69 05/12/10 CHARLOTTE NORTH CAROLINA USA CLT US AIRWAYS 1297 05/12/10 PHILADELPHIA PA\WILM'TON DE USA PHL US AIRWAYS 1826 05/12/10 WASHINGTON(NAT'L) DC USA DCA US AIRWAYS SHUTTLE 2049 05/12/10 NEW YORK(LAGUARDIA) NY USA LGA US AIRWAYS SHUTTLE 1297 05/12/10 NEW YORK(LAGUARDIA) NY USA LGA US AIRWAYS SHUTTLE 2139 05/12/10 LOS ANGELES(INTL) CALIFORNIA USA LAX VIRGIN AMERICA 371

Resource Systems Group, Inc. September 2010 Boston-Logan International Airport Appendix D Survey Count Sheet

2010 Air Passenger Ground Access Survey December 2010

Resource Systems Group, Inc. September 2010 Boston-Logan International Airport Appendix E Tabulations and Cross Tabulations of Survey Results

2010 Air Passenger Ground Access Survey December 2010

2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers

Table 1Departure Airline Frequency Percent Valid Percent Cumulative Percent Valid AER LINGUS 55 0.59 0.59 0.59 AIR CANADA 93 0.99 0.99 1.57 AIR FRANCE 46 0.49 0.49 2.06 AIR TRAN 370 3.93 3.93 5.99 ALASKA AIR 149 1.58 1.58 7.57 ALITALIA 15 0.16 0.16 7.73 AMERICAN 1170 12.45 12.45 20.18 BRITISH AIRWAYS 251 2.67 2.67 22.85 CAPE AIR 21 0.22 0.22 23.07 COMAIR 248 2.64 2.64 25.72 CONTINENTAL 340 3.62 3.62 29.34 DELTA 1461 15.55 15.55 44.89 IBERIA 53 0.56 0.56 45.45 ICELANDIC 12 0.13 0.13 45.58 JET BLUE 1965 20.91 20.91 66.49 LUFTHANSA 88 0.94 0.94 67.43 MIDWEST 180 1.91 1.91 69.34 SOUTHWEST 490 5.21 5.21 74.56 SPIRIT 38 0.40 0.40 74.96 SWISS AIR 43 0.45 0.45 75.41 UNITED AIRLINES 783 8.34 8.34 83.75 US AIR 1356 14.43 14.43 98.18 VIRGIN AMERICA 156 1.66 1.66 99.84 VIRGIN ATLANTIC 15 0.16 0.16 100.00 Total 9397 100 100

E-1 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 2Logan Scheduled Departure Time (by hour) Frequency Percent Valid Percent Cumulative Percent Valid 5 AM 16 0.17 0.17 0.17 6 AM 632 6.72 6.75 6.92 7 AM 346 3.69 3.70 10.63 8 AM 742 7.90 7.93 18.56 9 AM 693 7.38 7.41 25.97 10 AM 572 6.09 6.11 32.08 11 AM 992 10.55 10.60 42.68 12 PM 483 5.14 5.17 47.84 1 PM 414 4.41 4.43 52.27 2 PM 836 8.89 8.93 61.20 3 PM 350 3.73 3.74 64.94 4 PM 560 5.96 5.99 70.93 5 PM 743 7.91 7.94 78.87 6 PM 927 9.87 9.91 88.78 7 PM 438 4.66 4.68 93.46 8 PM 357 3.79 3.81 97.27 9 PM 255 2.72 2.73 100.00 Total 9357 99.58 100.00 Missing System 39.74 0.42 Total 9397 100

E-2 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 3 Ground Origin Location Frequency Percent Valid Percent Cumulative Percent Valid Boston/Cambridge/Somerville 1718 18.28 24.93 24.93 Other inside Route 128 1578 16.79 22.90 47.83 Between Route 128 and Route I‐495 1872 19.92 27.17 75.00 Outside Route I‐495, but within Massachusetts 809 8.61 11.75 86.74 Out‐of‐Massachusetts 913 9.72 13.26 100.00 Total 6890 73.32 100.00 Missing System 2507 26.68 Total 9397 100.00

E-3 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 4 Ground Origin Departure Time (by hour) Frequency Percent Valid Percent Cumulative Percent Valid 12 AM 23 0.25 0.26 0.26 1 AM 25 0.27 0.28 0.55 2 AM 31 0.33 0.35 0.90 3 AM 126 1.34 1.43 2.33 4 AM 510 5.43 5.78 8.10 5 AM 722 7.68 8.17 16.27 6 AM 810 8.62 9.17 25.45 7 AM 664 7.07 7.52 32.97 8 AM 675 7.18 7.64 40.61 9 AM 629 6.69 7.12 47.73 10 AM 453 4.82 5.13 52.85 11 AM 487 5.18 5.51 58.37 12 PM 595 6.33 6.74 65.11 1 PM 465 4.95 5.26 70.37 2 PM 647 6.89 7.33 77.70 3 PM 701 7.46 7.94 85.64 4 PM 513 5.46 5.81 91.44 5 PM 306 3.25 3.46 94.91 6 PM 273 2.90 3.09 97.99 7 PM 104 1.10 1.18 99.17 8 PM 15 0.16 0.17 99.34 9 PM 14 0.15 0.16 99.51 10 PM 18 0.19 0.20 99.71 11 PM 26 0.27 0.29 100.00 Total 8833 93.99 100.00 Missing System 564 6.01 Total 9397 100.00

E-4 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 5Logan Arrival Time (by hour) Frequency Percent Valid Percent Cumulative Percent Valid 12 AM 33 0.35 0.38 0.38 1 AM 18 0.19 0.20 0.58 2 AM 29 0.31 0.33 0.90 3 AM 32 0.35 0.37 1.27 4 AM 281 2.99 3.19 4.47 5 AM 554 5.90 6.31 10.77 6 AM 683 7.27 7.77 18.54 7 AM 669 7.12 7.60 26.15 8 AM 631 6.72 7.18 33.33 9 AM 691 7.36 7.86 41.19 10 AM 602 6.41 6.85 48.04 11 AM 401 4.27 4.56 52.60 12 PM 558 5.94 6.34 58.95 1 PM 487 5.18 5.53 64.48 2 PM 482 5.13 5.48 69.96 3 PM 718 7.64 8.16 78.12 4 PM 741 7.89 8.43 86.55 5 PM 508 5.41 5.78 92.33 6 PM 315 3.35 3.58 95.92 7 PM 229 2.43 2.60 98.52 8 PM 50 0.54 0.57 99.09 9 PM 28 0.30 0.32 99.41 10 PM 30 0.31 0.34 99.75 11 PM 22 0.23 0.25 100.00 Total 8793 93.57 100.00 Missing System 604 6.43 Total 9397 100.00

E-5 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 6 Ground Travel Time Frequency Percent Valid Percent Cumulative Percent Valid Less than 30 minutes 2068 22.00 24.29 24.29 30 minutes to under 60 minutes 3127 33.28 36.73 61.02 60 minutes to under 90 minutes 1598 17.00 18.77 79.78 90 minutes to 120 minutes 915 9.74 10.75 90.53 More than 120 minutes 806 8.58 9.47 100.00 Total 8513 90.60 100.00 Missing System 884 9.40 Total 9397 100.00

E-6 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 7 Ground Arrival Mode Frequency Percent Valid Percent Cumulative Percent Valid Private vehicle (car, minivan, SUV, motorcycle, etc.) 3734 39.74 40.33 40.33 Rental vehicle 1005 10.69 10.85 51.18 Taxicab 1744 18.56 18.84 70.03 Van or limo that picked me up by reservation 710 7.56 7.67 77.70 Van or limo running on a fixed route/schedule 43 0.46 0.47 78.16 Courtesy shuttle (hotel, school, hospital, etc.) 405 4.31 4.37 82.53 Logan Express Bus from Braintree 173 1.85 1.87 84.41 Logan Express Bus from Framingham 118 1.26 1.28 85.68 Logan Express Bus from Woburn 73 0.78 0.79 86.48 Logan Express Bus from Peabody 9 0.10 0.10 86.58 Other scheduled express bus service 338 3.60 3.66 90.23 Charter/group tour bus 121 1.29 1.30 91.54 MBTA via subway only (to Blue Line's Airport Statio 351 3.74 3.80 95.33 MBTA via subway to Silver Line bus 203 2.16 2.19 97.52 MBTA via commuter rail to subway 18 0.19 0.20 97.72 MBTA via commuter rail to Silver Line bus 41 0.44 0.44 98.16 MBTA via Silver Line bus only 46 0.49 0.50 98.66 Harbor Express (MBTA) water ferry 20 0.21 0.21 98.87 Water taxi 5 0.06 0.06 98.93 Other 100 1.05 1.07 99.99 Total 9258 98.52 100.00 Missing System 139 1.48 Total 9397 100

E-7 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 8Private Vehicle Parking Location Frequency Percent Valid Percent Cumulative Percent Valid Driven away by someone else, not parked 2869 30.53 67.05 67.05 Parked at airport in terminal garage or lot 1133 12.05 26.47 93.52 Parked at airport in economy lot 159 1.69 3.71 97.24 Parked in lot off‐airport 118 1.26 2.76 100.00 Total 4279 45.53 100.00 Missing System 5118 54.47 Total 9397 100.00

E-8 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 9 Number of Well‐wishers Frequency Percent Valid Percent Cumulative Percent Valid None 7078 75.32 86.06 86.06 1 670 7.13 8.15 94.21 2 281 2.99 3.42 97.63 3 84 0.89 1.02 98.65 4 33 0.35 0.40 99.05 Between 5 and 10 67 0.71 0.81 99.86 More than 10 12 0.12 0.14 100.00 Total 8224 87.52 100.00 Missing System 1173 12.48 Total 9397 100.00

E-9 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 10 Trip Type Frequency Percent Valid Percent Cumulative Percent Valid Resident business 1578 16.80 19.34 19.34 Resident leisure 2587 27.53 31.70 51.04 Non‐resident business 1537 16.36 18.84 69.88 Non‐resident leisure 2458 26.16 30.12 100.00 Total 8161 86.85 100.00 Missing System 1236 13.15 Total 9397 100.00

E-10 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 11 Destination Airport/City Frequency Percent Valid Percent Cumulative Percent Valid AMSTERDAM NETHERLANDS 26.59352653 0.283000176 0.283000176 0.28 ATLANTA(INTL) GEORGIA USA 435.8203957 4.637867359 4.637867359 4.92 BALTIMORE(INTL) MARYLAND USA 671.3019381 7.143789912 7.143789912 12.06 BERMUDA ATLANTIC OCEAN 42.49248858 0.452192068 0.452192068 12.52 BERMUDA ATLANTIC OCEAN 21.76444537 0.231610571 0.231610571 12.75 BUFFALO NEW YORK USA 209.6148888 2.230657538 2.230657538 14.98 CANCUN MEXICO 79.40207217 0.844972568 0.844972568 15.82 CHARLOTTE NORTH CAROLINA USA 268.0078006 2.852057046 2.852057046 18.68 CHICAGO 25.20978228 0.268274793 0.268274793 19.32 CHICAGO 75.32422846 0.801577402 0.801577402 20.12 CHICAGO 154.1403593 1.640314561 1.640314561 21.76 CHICAGO(MIDWAY) ILLINOIS USA 122.5526642 1.304167971 1.304167971 23.07 CHICAGO(O'HARE) ILLINOIS USA 355 3.72 3.44 26.47 Cincinnati 33.6648237 0.358250758 0.358250758 26.83 CINCINNATI(INTL) OHIO USA 53.94006519 0.574013677 0.574013677 27.41 CLEVELAND(INTL) OHIO USA 13.1200592 0.139619657 0.139619657 27.55 COLUMBUS(INTL) OHIO USA 57.52031991 0.612113652 0.612113652 28.16 DALLAS 36.28558587 0.386140107 0.386140107 28.54 DALLAS/FT WORTH 36.28558587 0.386140107 0.386140107 28.93 DALLAS\FT. WORTH(INTL) TEXAS USA 201.0761698 2.139791101 2.139791101 31.07 DENVER(INTL) COLORADO USA 305.3421767 3.249358058 3.249358058 34.32 DETROIT 25.70603784 0.273555793 0.273555793 34.59 DETROIT(METRO WAYNE) MICHIGAN USA 101.6683901 1.081923913 1.081923913 35.67 DUBLIN, REPUBLIC OF IRELAND 30.37044656 0.323193004 0.323193004 36.00 dullas 50.85331623 0.541165438 0.541165438 36.54 FORT MYERS FLORIDA USA 107.7017209 1.146128775 1.146128775 37.69 FRANKFURT GERMANY 67.51844637 0.718510656 0.718510656 38.40 FT MEYERS 45.46049978 0.483776735 0.483776735 38.89 FT. LAUDERDALE(INTL) FLORIDA USA 241.2268153 2.567061992 2.567061992 41.45 Heathrow, london 14.62553067 0.155640424 0.155640424 41.61 HOUSTON(INTL) TEXAS USA 117.7662671 1.253232597 1.253232597 42.86 INDIANAPOLIS INDIANA USA 65.29333612 0.694831714 0.694831714 43.56 KANSAS CITY(INTL) MISSOURI USA 25.91005402 0.27572687 0.27572687 43.83 LAS VEGAS(INTL) NEVADA USA 42.1043555 0.448061674 0.448061674 44.28 LONDON(HEATHROW) ENGLAND UK 299.1583461 3.183551624 3.183551624 47.47 LONG BEACH CALIFORNIA USA 191.9104319 2.042252122 2.042252122 49.51 LOS ANGELES(INTL) CALIFORNIA USA 434.7774606 4.626768762 4.626768762 54.13

E-11 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 11 Destination Airport/City (continued) madrid 27.98742694 0.297833638 0.297833638 54.43 MADRID SPAIN 24.99506054 0.26598979 0.26598979 54.70 MEMPHIS TENNESSEE USA 40.94817182 0.435757921 0.435757921 55.13 MIDWAY‐CHICAGO 38.29770758 0.407552491 0.407552491 55.54 MILWAUKEE WISCONSIN USA 191.4798326 2.037669816 2.037669816 57.58 MINNEAPOLIS\ST. PAUL MN USA 400.9416332 4.266698235 4.266698235 61.85 MUNICH (INTL) GERMANY 62.36685224 0.663688967 0.663688967 62.51 new york lga 12.66528831 0.134780125 0.134780125 62.64 NEW YORK(KENNEDY) NY USA 182.9657096 1.947065123 1.947065123 64.59 NEW YORK(LAGUARDIA) NY USA 305.8536482 3.254800981 3.254800981 67.85 NEW YORK(NEWARK NJ) NY USA 178.4326885 1.898826099 1.898826099 69.75 NULL 111.3968592 1.185451306 1.185451306 70.93 ny jfk 30.18123646 0.321179488 0.321179488 71.25 ny leguardia 20.08976766 0.213789163 0.213789163 71.47 Orlando 37.52779512 0.399359318 0.399359318 71.87 ORLANDO(INTL) FLORIDA USA 220.6570214 2.348164536 2.348164536 74.21 PARIS(C.DEGAULLE) FRANCE 45.88265138 0.488269143 0.488269143 74.70 PHILADELPHIA PA\WILM'TON DE USA 482.8991772 5.138865352 5.138865352 79.84 PHOENIX(INTL) ARIZONA 171.9900917 1.830265954 1.830265954 81.67 PORTLAND OREGON USA 70.54316 0.750698734 0.750698734 82.42 RALEIGH\DURHAM NORTH CAROLINA USA 153.0539358 1.628753174 1.628753174 84.05 RICHMOND\WMBG VIRGINIA USA 47.75250426 0.508167546 0.508167546 84.56 ROCHESTER NEW YORK USA 55.81461537 0.593962066 0.593962066 85.15 ROCKLAND MAINE USA 20.67207977 0.21998595 0.21998595 85.37 SALT LAKE CITY UTAH USA 58.26986714 0.620090105 0.620090105 85.99 SAN DIEGO CALIFORNIA USA 75.05559023 0.798718636 0.798718636 86.79 SAN FRANCISCO(INTL) CALIFORNIA USA 243.5429811 2.591709919 2.591709919 89.38 SANTO DOMINGO DOMINICAN REP. 27.70023388 0.294777417 0.294777417 89.68 SEATTLE\TACOMA WASHINGTON USA 78.12217719 0.831352317 0.831352317 90.51 SHANNON REPUBLIC OF IRELAND 24.63021586 0.262107224 0.262107224 90.77 ST. LOUIS(INTL) MISSOURI USA 24.73816422 0.263255978 0.263255978 91.03 TAMPA(INTL) FLORIDA USA 24.103218 0.256499074 0.256499074 91.29 TORONTO(PEARSON) ONTARIO CANADA 117.9698699 1.255399275 1.255399275 92.55 washington dc 53.83827368 0.572930442 0.572930442 93.12 Washington dulles 43.41136751 0.461970496 0.461970496 93.58 WASHINGTON(DULLES) DC USA 227.6200432 2.422262883 2.422262883 96.00 WASHINGTON(NAT'L) DC USA 248.8382521 2.648060573 2.648060573 98.65 West Palm Beach 21.05217775 0.224030837 0.224030837 98.88

E-12 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 11 Destination Airport/City (continued) WEST PALM BEACH(INTL) FLORIDA USA 63.10496637 0.671543752 0.671543752 99.55 ZURICH SWITZERLAND 42.55398248 0.452846467 0.452846467 100.00 Total 9397 100 100

Travel/Trip Duration Frequency Percent Valid Percent Cumulative Percent Valid Less than 1 day 767 8.16 10.56 10.56 1 day 1132 12.05 15.59 26.15 2 to 3 days 2159 22.98 29.74 55.89 4 to 6 days 1253 13.33 17.26 73.15 1 to 2 weeks 922 9.81 12.69 85.85 3 to 4 weeks 793 8.44 10.93 96.77 1 to 3 months 188 2.00 2.59 99.37 4 to 6 months 33 0.35 0.45 99.82 7 to 12 months 4 0.04 0.06 99.88 1 year or more 9 0.10 0.12 100.00 Total 7260 77.26 100.00 Missing System 2137 22.74 Total 9397 100.00

E-13 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 12 Travel party size Frequency Percent Valid Percent Cumulative Percent Valid 1 5095 54.22 54.22 54.22 2 2367 25.19 25.19 79.41 3 754 8.03 8.03 87.44 4 440 4.68 4.68 92.12 5 208 2.21 2.21 94.33 6 to 10 332 3.53 3.53 97.86 11 to 15 52 0.56 0.56 98.42 More than 15 148 1.58 1.58 100.00 Total 9397 100.00 100.00

E-14 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 13 Average Number of Checked Luggage Pieces Count Mean Number of Pieces of Checked Luggage 9397 1.63

E-15 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 14 Average Number of Carry‐On Luggage Pieces Count Mean Number of Pieces of Carry‐On Luggage 9397 2.32

E-16 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 15 Ground Egress Mode Frequency Percent Valid Percent Cumulative Percent Valid Picked up by someone else 1980 21.07 25.69 25.69 Private vehicle parked at airport 1040 11.07 13.49 39.18 Rental vehicle 718 7.65 9.32 48.50 Taxicab 1536 16.35 19.93 68.43 Van or limo by reservation 525 5.59 6.81 75.24 Van or limo on fixed route/schedule 60 0.64 0.78 76.02 Courtesy shuttle 313 3.33 4.06 80.08 MBTA Blue Line subway 409 4.35 5.31 85.39 MBTA Silver Line bus 356 3.79 4.62 90.01 Logan Express bus 294 3.13 3.81 93.83 Other scheduled express bus 183 1.95 2.37 96.20 Charter/tour bus 101 1.07 1.31 97.51 Water ferry/water taxi 21 0.22 0.27 97.78 Other 117 1.24 1.52 99.30 Not sure 54 0.58 0.70 100.00 Total 7709 82.03 100.00 Missing System 1688 17.97 Total 9397 100.00

E-17 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 16 Gender Frequency Percent Valid Percent Cumulative Percent Valid Female 4172 44.39 49.88 49.88 Male 4192 44.61 50.12 100.00 Total 8364 89.00 100.00 Missing System 1033 11.00 Total 9397 100.00

E-18 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 17 Total Combined 2009 Household Income Frequency Percent Valid Percent Cumulative Percent Valid Under $30,000 483 5.14 7.15 7.15 $30,000 to under $60,000 782 8.32 11.57 18.72 $60,000 to under $90,000 967 10.29 14.31 33.03 $90,000 to under $120,000 1122 11.94 16.60 49.63 $120,000 to under $150,000 883 9.39 13.06 62.68 $150,000 to under $180,000 648 6.90 9.59 72.27 $180,000 or more 1875 19.95 27.73 100.00 Total 6760 71.93 100.00 Missing System 2637 28.07 Total 9397 100.00

E-19 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 18 Alternate Access Mode Frequency Percent Valid Percent Cumulative Percent Valid Private vehicle, dropped off at terminal 1915 20.38 23.15 23.15 Private vehicle, parked on‐airport 581 6.19 7.03 30.17 Private vehicle, parked off‐airport 212 2.25 2.56 32.73 Rental vehicle 328 3.49 3.96 36.69 Taxicab 2314 24.62 27.96 64.65 Van or limo by reservation 868 9.23 10.48 75.14 Van or limo on a fixed schedule 63 0.67 0.76 75.90 Courtesy shuttle 203 2.16 2.45 78.35 MBTA subway 726 7.73 8.77 87.12 MBTA Silver Line bus 280 2.98 3.39 90.51 Logan Express from Braintree 166 1.76 2.00 92.51 Logan Express from Framingham 107 1.14 1.29 93.80 Logan Express from Woburn 91 0.97 1.10 94.91 Logan Express from Peabody 19 0.20 0.23 95.14 Other scheduled bus 221 2.36 2.67 97.81 Water ferry/water taxi 62 0.66 0.75 98.56 Other 119 1.26 1.44 100.00 Total 8275 88.06 100.00 Missing System 1122 11.94 Total 9397 100.00

E-20 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 19 Trip Origin Type Frequency Percent Valid Percent Cumulative Percent Valid Respondent's home 4637 49.35 56.84 56.84 Someone else's home 3441 36.61 42.17 99.01 Place of business 24 0.25 0.29 99.30 Hotel/Motel 41 0.43 0.50 99.80 School/College/University 13 0.14 0.16 99.96 Other 4 0.04 0.04 100.00 Total 8159 86.82 100.00 Missing System 1238 13.18 Total 9397 100.00

E-21 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 20 Parking Duration Frequency Percent Valid Percent Cumulative Percent Valid 1 hour or less 336 3.58 24.55 24.55 Between 1 and 2 hours 38 0.41 2.79 27.34 Between 2 and 4 hours 13 0.14 0.97 28.32 Between 4 and 7 hours 29 0.31 2.14 30.45 Between 7 and 24 hours 106 1.13 7.73 38.18 Between 1 and 2 days 229 2.43 16.69 54.87 Between 3 and 4 days 335 3.57 24.48 79.35 Between 5 and 7 days 208 2.21 15.19 94.54 Between 1 and 2 weeks 50 0.54 3.68 98.22 More than 2 weeks 24 0.26 1.78 100.00 Total 1369 14.57 100.00 Missing System 8028 85.43 Total 9397 100.00

E-22 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 21 Ground Transportation Reimbursed Frequency Percent Valid Percent Cumulative Percent Valid Yes 2681 28.53 34.41 34.41 No 5110 54.38 65.59 100.00 Total 7791 82.91 100.00 Missing System 1606 17.09 Total 9397 100.00

E-23 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 22 Number of Children and Adults in Household (Including Self) Frequency Percent Valid Percent Cumulative Percent Valid 1 1299 13.82 16.24 16.24 2 3090 32.88 38.63 54.87 3 1249 13.29 15.62 70.49 4 1424 15.15 17.80 88.29 5 621 6.61 7.77 96.06 Between 6 and 10 296 3.15 3.71 99.76 More than 10 19 0.20 0.24 100.00 Total 7998 85.11 100.00 Missing System 1399 14.89 Total 9397 100.00

E-24 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 23 Number of vehicles, owned or leased, in household Frequency Percent Valid Percent Cumulative Percent Valid None 447 4.76 5.53 5.53 1 1871 19.91 23.14 28.68 2 3577 38.06 44.24 72.92 3 1402 14.92 17.34 90.27 4 525 5.59 6.50 96.77 5 148 1.58 1.83 98.60 6 to 10 107 1.14 1.33 99.93 More than 10 6 0.06 0.07 100.00 Total 8085 86.03 100.00 Missing System 1312 13.97 Total 9397 100.00

E-25 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 24 Age Frequency Percent Valid Percent Cumulative Percent Valid Under 18 16 0.17 0.21 0.21 18 to 24 years 782 8.33 10.09 10.30 25 to 34 years 1675 17.83 21.61 31.90 35 to 44 years 1351 14.38 17.43 49.33 45 to 54 years 1677 17.85 21.63 70.97 55 to 65 years 1467 15.62 18.93 89.89 More than 65 years 784 8.34 10.11 100.00 Total 7753 82.50 100.00 Missing System 1644 17.50 Total 9397 100.00

E-26 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 25 MBTA Station Used Frequency Percent Valid Percent Cumulative Percent Valid 72 BUS TO HARVARD SQUARE 10.010.010.01 ABINGTON 10.010.010.02 ALEWIFE 6 0.06 0.06 0.08 ANDREW 10.010.010.09 AQUARIUM 90.090.090.18 ARLINGTON 4 0.04 0.04 0.22 BABCOCK STREET 20.030.030.25 BACK BAY 4 0.04 0.04 0.29 BEACONSFIELD 6 0.06 0.06 0.35 BEVERLY DEPOT 1 0.01 0.01 0.37 BLANDFORD 1 0.01 0.01 0.38 BONANZA BUS LINES PROVIDENCE 10.010.010.39 Boston University Central 1 0.01 0.01 0.39 Boston University East 10.010.010.40 BOWDOIN 3 0.03 0.03 0.43 Boylston 10.010.010.44 BRAINTREE 2 0.02 0.02 0.45 BRIGHAM CIRCLE 10.010.010.46 BROADWAY 00.000.000.47 BROCKTON 10.010.010.48 Brookline Hills 1 0.02 0.02 0.49 BROOKLINE VILLAGE 10.010.010.50 Central 2 0.03 0.03 0.53 CENTRAL SQUARE 60.060.060.58 CHARLES MGH 2 0.02 0.02 0.60 CHESTNUT HILL 10.010.010.61 CLEVELAND CIRCLE 10.010.010.62 Cohasett 10.010.010.62 Community College 10.010.010.63 COMMUTER BOAT SILVER LINE 10.010.010.64 COMMUTER LINE TO 5 STATION THEN CAB 1 0.01 0.01 0.65 COOLIDGE CORNER 40.040.040.69 COPLEY 4 0.04 0.04 0.73 CUSHING SQUARE BELMONT 0 0.00 0.00 0.73 DAVIS SQUARE 12 0.13 0.13 0.86 DOWNTOWN CROSSING 10.010.010.87 ENGLEWOOD 30.030.030.90

E-27 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 25 MBTA Station Used (continued) FOREST HILLS 10.010.010.91 FOURTH STATION 2 0.02 0.02 0.93 GOVERNMENT CENTER 11 0.12 0.12 1.05 GREEN B 1 0.01 0.01 1.06 GREEN BUSH 50.050.051.11 GREEN LINE 10.010.011.12 HALIFAX 1 0.01 0.01 1.13 HARVARD AVE 3 0.04 0.04 1.16 HARVARD SQUARE 15 0.16 0.16 1.33 HAYMARKET 3 0.03 0.03 1.36 HYNES CONVENTION CENTER 10 0.11 0.11 1.47 JFK/UMass 1 0.01 0.01 1.48 KENDALL SQUARE 10 0.10 0.10 1.58 KENMORE 5 0.05 0.05 1.63 KINGSTON 10.010.011.64 LECHMERE 20.020.021.66 LONGWOOD 50.060.061.72 LOWELL 10.010.011.73 MALDEN 20.020.021.75 MANSFIELD 2 0.02 0.02 1.77 MARBLEHEAD BUS 1 0.01 0.01 1.79 MASS AVE 6 0.06 0.06 1.84 MAVERICK 10.010.011.85 MUSEUM OF FINE ARTS 10.010.011.87 NAHANT BUS 439 TOLYNN BUSS 44 TOWOND LAND 00.000.001.87 NEWTON CENTRE 20.020.021.89 NEWTON HIGHLAND 10.010.011.90 NEWTON STREET 10.010.011.90 NEWTONVILLE 10.010.011.91 NORTH LEOMINSTER 10.010.011.92 NORTH STATION 4 0.04 0.04 1.96 NORTHEASTERN 10.010.011.97 NORWOOD CENT RR STA TO SO STA SILVER LINE10.010.011.98 NULL 9111 96.95 96.95 98.94 OAK GROVE 6 0.06 0.06 98.99 ORANGE LINE 6 0.06 0.06 99.06 ORIENT HEIGHTS 1 0.01 0.01 99.07 PACKARDS CORNER 1 0.01 0.01 99.08

E-28 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 25 MBTA Station Used (continued) PARK STREET 1 0.01 0.01 99.09 PLYMOUTH 1 0.01 0.01 99.10 PORTER SQUARE 6 0.07 0.07 99.17 PROVIDENCE 2 0.02 0.02 99.19 PRUDENTIAL 5 0.06 0.06 99.24 QUINCY ADAMS 1 0.01 0.01 99.25 QUINCY CENTER 0 0.00 0.00 99.25 RED LINE PORTON 0 0.00 0.00 99.25 RESERVOIR 1 0.01 0.01 99.26 RHINELAND 1 0.01 0.01 99.27 RIVERSIDE 0 0.00 0.00 99.28 Rockport 2 0.02 0.02 99.30 ROSLINDALE VILLAGE 2 0.02 0.02 99.32 RUGGLES 4 0.04 0.04 99.36 SALEM 1 0.01 0.01 99.37 SAVIN HILL 1 0.01 0.01 99.38 SILVER WAY 2 0.02 0.02 99.40 SOUTH 0 0.00 0.00 99.40 SOUTH ATTLEBORO 3 0.04 0.04 99.44 SOUTH END 0 0.00 0.00 99.44 SOUTH STATION 19 0.21 0.21 99.65 ST MARYS 2 0.02 0.02 99.67 ST PAUL 3 0.03 0.03 99.70 STATE ST 7 0.07 0.07 99.77 STONY BROOK 1 0.01 0.01 99.78 SUTHERLAND STREET 1 0.01 0.01 99.79 SYMPHONY 1 0.01 0.01 99.80 THEN TAXI SIOM NORTH STATION 1 0.01 0.01 99.81 TOUR BUS 1 0.01 0.01 99.82 UNION STATION WORCESTER 0 0.00 0.00 99.82 VALLEY ROAD 1 0.01 0.01 99.83 Wallaston 1 0.01 0.01 99.83 WALPOLE 0 0.00 0.00 99.84 WASHINGTON SQUARE 2 0.02 0.02 99.85 WASHINGTON ST 2 0.02 0.02 99.88 WATERTOWN SQUARE 1 0.01 0.01 99.89 WAY STATION 1 0.01 0.01 99.90 WELLESLEY MA 1 0.01 0.01 99.91

E-29 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 25 MBTA Station Used (continued) WELLINGTON 4 0.04 0.04 99.95 WEST GLOUCESTER 0 0.00 0.00 99.95 WEST ROXBURY 2 0.02 0.02 99.97 WORLD TRADE CENTER 3 0.03 0.03 100.00 Total 9397 100 100

E-30 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 26 Logan Express Options If Logan Express costs were... would you use the bus? Column % Park $11/day, RT fare $22/adult, 30 min. freq. 26.49 Park $6/day, RT fare $22/adult, 30 min. freq. 27.36 Park $6/day, RT fare $22/adult, 20 min. freq. 42.56 Park free, RT fare $32/adult, 30 min. freq. 61.13

E-31 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 27 Concessions Spending Count Mean Amount spent at food/beverage courts 9397$ 15.07 Amount spent at full service restaurants 9397$ 84.25 Amount spent at newsstands 9397$ 12.81 Amount spent at retail shops 9397$ 42.74 Amount spent at duty‐free shops 9397$ 23.87

Amount spent at food/beverage courts Frequency Percent Valid Percent Cumulative Percent Valid Less than $5 1064 11.32 21.68 21.68 $5 to under $10 1641 17.46 33.43 55.10 $10 to under $25 1839 19.57 37.47 92.58 $25 to under $50 263 2.80 5.36 97.94 $50 to under $75 49 0.52 0.99 98.93 $75 to under $100 14 0.15 0.28 99.21 100 or more 39 0.41 0.79 100.00 Total 4909 52.24 100.00 Missing System 4488 47.76 Total 9397 100.00

Amount spent at newsstands Frequency Percent Valid Percent Cumulative Percent Valid Less than $5 522 5.55 32.35 32.35 $5 to under $10 450 4.79 27.94 60.29 $10 to under $25 504 5.36 31.25 91.53 $25 to under $50 98 1.04 6.09 97.62 $50 to under $75 27 0.29 1.70 99.32 $75 to under $100 1 0.01 0.08 99.40 100 or more 10 0.10 0.60 100.00 Total 1612 17.15 100.00 Missing System 7785 82.85 Total 9397 100.00

E-32 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 27 Concessions Spending (continued) Amount spent at retail shops Frequency Percent Valid Percent Cumulative Percent Valid Less than $5 105 1.11 22.71 22.71 $5 to under $10 75 0.80 16.36 39.07 $10 to under $25 145 1.54 31.44 70.50 $25 to under $50 79 0.84 17.17 87.68 $50 to under $75 33 0.35 7.18 94.86 $75 to under $100 11 0.12 2.42 97.28 100 or more 13 0.13 2.72 100.00 Total 461 4.91 100.00 Missing System 8936 95.09 Total 9397 100.00

Amount spent at duty free shops Frequency Percent Valid Percent Cumulative Percent Valid Less than $5 76 0.81 44.34 44.34 $5 to under $10 15 0.16 8.65 52.99 $10 to under $25 19 0.21 11.33 64.32 $25 to under $50 27 0.29 15.67 79.99 $50 to under $75 20 0.21 11.50 91.49 $75 to under $100 5 0.06 3.02 94.51 100 or more 9 0.10 5.49 100.00 Total 172 1.83 100.00 Missing System 9225 98.17 Total 9397 100.00

E-33 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable Frequency Tables ‐ All Passengers Table 28 Air Frequency Overall by Airport by Trip Type, All Respondents Count Mean Numbers of Business Flights from Logan in Past 12 m 9397 6.32 Number of Leisure Flights from Logan in Past 12 mo 9397 2.92 Numbers of Business Flights from Manchester in Pa 9397 3.38 Number of Leisure Flights from Manchester in Past 9397 0.43 Numbers of Business Flights from TF Green in Past 1 9397 0.65 Number of Leisure Flights from TF Green in Past 12 9397 0.38 Numbers of Business Flights from Bradley in Past 12 9397 0.21 Number of Leisure Flights from Bradley in Past 12 m 9397 0.17 Numbers of Business Flights from Worcester in Past 9397 0.05 Number of Leisure fFights from Worcester in pPst 1 9397 0.10

E-34 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 2Logan Arrival Time by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Logan Arriva12 AM 3 0.17 11 0.43 5 0.32 10 0.44 28 0.36 1 AM 2 0.10 1 0.03 4 0.30 4 0.17 11 0.14 2 AM 1 0.08 5 0.18 1 0.07 4 0.19 11 0.14 3 AM 30.2180.3340.27150.66300.39 4 AM 40 2.68 129 5.19 29 2.03 53 2.27 251 3.24 5 AM 133 8.89 198 7.94 50 3.51 95 4.11 476 6.15 6 AM 193 12.97 212 8.52 77 5.38 112 4.82 595 7.68 7 AM 161 10.78 219 8.77 82 5.68 148 6.38 609 7.87 8 AM 94 6.32 195 7.84 96 6.69 140 6.02 525 6.79 9 AM 119 7.98 193 7.76 81 5.65 215 9.25 608 7.86 10 AM 112 7.50 179 7.17 39 2.73 203 8.75 533 6.88 11 AM 60 4.03 92 3.68 70 4.91 146 6.29 368 4.76 12 PM 69 4.64 119 4.77 122 8.53 165 7.09 475 6.14 1 PM 113 7.57 92 3.70 97 6.73 136 5.84 437 5.65 2 PM 64 4.32 119 4.76 104 7.27 135 5.83 423 5.46 3 PM 74 4.93 212 8.49 153 10.68 186 8.01 624 8.06 4 PM 88 5.92 149 5.98 220 15.35 216 9.31 674 8.70 5 PM 63 4.25 160 6.43 95 6.64 143 6.18 462 5.97 6 PM 35 2.37 100 4.00 59 4.14 97 4.18 292 3.77 7 PM 41 2.76 63 2.54 30 2.12 61 2.62 196 2.53 8 PM 14 0.96 21 0.85 3 0.20 9 0.40 48 0.61 9 PM 30.2340.1620.15110.49210.27 10 PM 3 0.23 9 0.37 3 0.23 9 0.39 25 0.32 11 PM 2 0.14 3 0.10 6 0.44 7 0.31 18 0.24 Total 1492 100.00 2492 100.00 1435 100.00 2323 100.00 7742 100.00

E‐35 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 3 Ground Access Mode by Alternate Access Mode Alternate Access Mode

Private vehicle, Private vehicle, parked Private vehicle, parked Van or limo by Van or limo on a dropped off at terminal on‐airport off‐airport Rental vehicle Taxicab reservation fixed schedule Courtesy shuttle Count Row % Count Row % Count Row % Count Row %CountRow %CountRow %CountRow % Count Row % Access Mod Private vehicle (car, minivan, SUV, motorcycle, e 799 23.91 190 5.68 56 1.66 91 2.72 916 27.40 422 12.61 21 0.62 38 1.12 Rental vehicle 174 20.10 9 1.05 2 0.24 89 10.24 351 40.50 66 7.66 6 0.64 56 6.46 Taxicab 266 18.07 91 6.18 16 1.07 72 4.90 158 10.72 259 17.59 19 1.30 83 5.60 Van or limo that picked me up by reservation 169 25.50 128 19.37 36 5.49 15 2.30 209 31.58 37 5.61 5 0.81 2 0.34 Van or limo running on a fixed route/schedule 6 15.62 4 9.19 4 10.29 18 46.09 3 8.33 Courtesy shuttle (hotel, school, hospital, etc.) 32 8.77 36 10.04 26 7.15 15 4.23 149 41.10 19 5.23 2 0.55 10 2.67 Logan Express Bus from Braintree 70 46.62 14 9.63 10 6.98 1 0.75 19 12.47 4 2.63 Logan Express Bus from Framingham 59 55.73 10 9.08 8 7.14 2 1.73 8 7.93 7 6.65 2 1.60 2 1.55 Logan Express Bus from Woburn 33 52.11 9 13.76 1 1.62 2 2.36 10 14.94 6 8.70 Logan Express Bus from Peabody 3 44.30 1 11.61 2 26.72 Other scheduled express bus service 113 37.97 53 17.73 45 15.09 12 4.08 16 5.40 10 3.41 2 0.73 2 0.66 Charter/group tour bus 28 26.15 8 7.86 0 0.26 9 8.63 14 13.22 14 13.42 MBTA via subway only (to Blue Line's Airport Sta 47 14.25 6 1.94 1 0.44 5 1.62 230 69.77 2 0.75 5 1.55 2 0.73 MBTA via subway to Silver Line bus 43 22.72 6 3.32 5 2.78 111 58.05 3 1.46 21.07 MBTA via commuter rail to subway 5 29.01 3 16.93 2 8.88 4 21.13 2 11.97 MBTA via commuter rail to Silver Line bus 14 35.45 3 6.53 1 1.70 0 1.17 5 12.62 1 2.15 13.17 MBTA via Silver Line bus only 9 20.09 1 3.09 1 1.99 29 66.29 01.09 Harbor Express (MBTA) water ferry 6 29.88 2 10.53 7 34.74 Water taxi 1 11.38 2 42.60 1 30.44 Other 13 22.51 2 3.61 1 1.36 5 8.06 23 39.55 0 0.80 23.83 21 1 100.00 Total 1890 23.10 574 7.01 210 2.57 324 3.97 2275 27.81 863 10.55 62 0.76 202 2.46

E‐36 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 3 Ground Access Mode by Alternate Access Mode (continued) Alternate Access Mode

Logan Express from Logan Express from Logan Express from Logan Express from Other scheduled Water ferry/water MBTA subway MBTA Silver Line bus Braintree Framingham Woburn Peabody bus taxi Count Row % Count Row % Count Row % Count Row %CountRow %CountRow %CountRow % Count Row % Access Mod Private vehicle (car, minivan, SUV, motorcycle, e 242 7.24 98 2.94 110 3.28 76 2.26 73 2.17 14 0.41 125 3.74 24 0.72 Rental vehicle 52 6.00 18 2.07 8 0.92 5 0.54 3 0.32 1 0.13 15 1.74 2 0.22 Taxicab 342 23.18 100 6.76 7 0.46 4 0.29 1 0.10 9 0.60 24 1.60 Van or limo that picked me up by reservation 12 1.83 5 0.68 7 1.06 13 2.02 7 1.03 1 0.20 5 0.78 1 0.20 Van or limo running on a fixed route/schedule 25.21 25.27 Courtesy shuttle (hotel, school, hospital, etc.) 13 3.64 34 9.35 3 0.71 1 0.28 5 1.40 0 0.10 15 4.01 Logan Express Bus from Braintree 5 3.12 2 1.44 20 13.45 2 1.43 2 1.48 Logan Express Bus from Framingham 4 3.53 0 0.34 43.59 11.12 Logan Express Bus from Woburn 2 3.21 23.30 Logan Express Bus from Peabody 1 8.86 18.52 Other scheduled express bus service 1 0.27 2 0.79 5 1.66 3 1.04 18 6.07 2 0.64 Charter/group tour bus 15 13.65 3 2.99 11 10.78 MBTA via subway only (to Blue Line's Airport Sta 12 3.57 10 3.18 0 0.14 10.18 3 0.98 3 0.88 MBTA via subway to Silver Line bus 8 4.43 2 0.94 5 2.46 1 0.66 MBTA via commuter rail to subway 2 12.08 MBTA via commuter rail to Silver Line bus 6 14.21 3 7.04 2 4.77 2 5.67 2 4.72 MBTA via Silver Line bus only 3 6.62 00.83 Harbor Express (MBTA) water ferry 2 12.38 15.95 16.52 Water taxi 09.68 05.90 Other 4 6.06 58.62 21 Total 722 8.82 277 3.39 165 2.02 106 1.29 91 1.12 19 0.23 219 2.68 62 0.76

E‐37 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 3 Ground Access Mode by Alternate Access Mode (continued) Alternate Access Mode Other Count Row % Count Row % Count Row % Access Mod Private vehicle (car, minivan, SUV, motorcycle, e 50 1.51 3342 100.00 Rental vehicle 10 1.17 867 100.00 Taxicab 23 1.59 1473 100.00 Van or limo that picked me up by reservation 8 1.19 661 100.00 Van or limo running on a fixed route/schedule 38 100.00 Courtesy shuttle (hotel, school, hospital, etc.) 3 0.77 363 100.00 Logan Express Bus from Braintree 149 100.00 Logan Express Bus from Framingham 107 100.00 Logan Express Bus from Woburn 64 100.00 Logan Express Bus from Peabody 7 100.00 Other scheduled express bus service 13 4.48 298 100.00 Charter/group tour bus 3 3.04 106 100.00 MBTA via subway only (to Blue Line's Airport Sta 330 100.00 MBTA via subway to Silver Line bus 4 2.10 191 100.00 MBTA via commuter rail to subway 17 100.00 MBTA via commuter rail to Silver Line bus 0 0.79 39 100.00 MBTA via Silver Line bus only 44 100.00 Harbor Express (MBTA) water ferry 20 100.00 Water taxi 5 100.00 Other 3 5.62 59 100.00 21 1 100.00 Total 119 1.45 8179 100.00

E‐38 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 4 Ground Access Mode by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Access Mod Private vehicle (car, minivan, SUV, 914 58.57 1220 47.88 172 11.24 878 36.22 3184 39.49 Rental vehicle 10 0.66 47 1.86 411 26.89 429 17.70 898 11.14 Taxicab 264 16.89 336 13.19 564 36.86 417 17.21 1581 19.61 Van or limo that picked me up by 160 10.24 206 8.07 155 10.12 89 3.65 609 7.55 Van or limo running on a fixed rou 5 0.34 5 0.20 16 1.03 4 0.15 30 0.37 Courtesy shuttle (hotel, school, ho 30 1.91 113 4.45 64 4.20 149 6.15 357 4.42 Logan Express Bus from Braintree 18 1.13 76 3.00 5 0.35 31 1.29 131 1.62 Logan Express Bus from Framingh 16 0.99 57 2.24 2 0.14 27 1.12 102 1.26 Logan Express Bus from Woburn 21 1.33 18 0.71 5 0.31 15 0.62 59 0.73 Logan Express Bus from Peabody 3 0.19 3 0.12 1 0.08 2 0.08 9 0.11 Other scheduled express bus serv 32 2.03 134 5.25 17 1.13 104 4.28 287 3.56 Charter/group tour bus 19 1.23 41 1.62 21 1.37 26 1.08 108 1.34 MBTA via subway only (to Blue Lin 35 2.22 132 5.18 33 2.14 132 5.44 331 4.11 MBTA via subway to Silver Line bu 17 1.06 109 4.29 23 1.51 41 1.69 190 2.36 MBTA via commuter rail to subwa 3 0.19 5 0.18 2 0.15 7 0.31 17 0.22 MBTA via commuter rail to Silver 6 0.40 19 0.76 3 0.19 10 0.41 38 0.48 MBTA via Silver Line bus only 4 0.26 9 0.36 10 0.66 21 0.86 44 0.55 Harbor Express (MBTA) water ferr 4 0.25 1 0.06 2 0.15 8 0.34 16 0.20 Water taxi 1 0.03 3 0.18 1 0.06 5 0.06 Other 1 0.08 14 0.56 20 1.30 32 1.33 67 0.84 Total 1561 100.00 2547 100.00 1530 100.00 2424 100.00 8062 100.00

E‐39 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 5 Ground Access Mode by Travel Party Size Travel party size 123456 to 10 11 to 15 Count Col % Count Col % Count Col % Count Col %CountCol %CountCol %CountCol % Access Mod Private vehicle (car, minivan, SUV, motorcycle, e 2063 41.32 933 39.76 326 43.71 185 42.18 79 38.82 134 40.48 5 9.90 Rental vehicle 451 9.03 307 13.11 94 12.67 76 17.26 24 11.52 47 14.15 Taxicab 1045 20.92 433 18.46 150 20.12 52 11.88 16 7.69 40 12.17 9 17.32 Van or limo that picked me up by reservation 345 6.90 161 6.88 51 6.86 31 7.03 47 22.96 59 17.96 3 4.85 Van or limo running on a fixed route/schedule 24 0.47 17 0.71 30.65 Courtesy shuttle (hotel, school, hospital, etc.) 142 2.84 158 6.74 45 6.01 39 8.98 18 8.66 35.39 Logan Express Bus from Braintree 114 2.28 36 1.53 1 0.19 10 2.24 4 1.89 6 1.68 0 0.52 Logan Express Bus from Framingham 65 1.30 45 1.92 8 1.09 Logan Express Bus from Woburn 380.77200.87 40.81 11 3.42 Logan Express Bus from Peabody 7 0.14 20.29 Other scheduled express bus service 182 3.64 108 4.61 21 2.88 5 1.03 4 2.18 47.50 Charter/group tour bus 8 0.16 4 0.19 2 0.25 1 0.25 35.90 MBTA via subway only (to Blue Line's Airport Sta 208 4.16 54 2.30 28 3.82 25 5.65 3 1.67 33 9.99 MBTA via subway to Silver Line bus 130 2.61 33 1.42 8 1.14 5 1.22 26 48.62 MBTA via commuter rail to subway 10 0.20 8 0.34 MBTA via commuter rail to Silver Line bus 39 0.79 2 0.07 MBTA via Silver Line bus only 41 0.83 3 0.13 10.25 00.14 Harbor Express (MBTA) water ferry 14 0.28 4 0.17 1 0.20 Water taxi 3 0.06 1 0.06 10.15 Other 64 1.29 17 0.74 6 0.78 2 0.41 9 4.61 Total 4994 100.00 2345 100.00 745 100.00 438 100.00 204 100.00 330 100.00 52 100.00

E‐40 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 5 Ground Access Mode by Travel Party Size (continued)

Travel party size Total More than 15 Count Col % Access Mod Private vehicle (car, minivan, SUV, motorcycle, eCount Col % Count Col % Rental vehicle 9 6.28 3734 40.33 Taxicab 6 4.10 1005 10.85 Van or limo that picked me up by reservation 1744 18.84 Van or limo running on a fixed route/schedule 13 8.99 710 7.67 Courtesy shuttle (hotel, school, hospital, etc.) 43 0.47 Logan Express Bus from Braintree 405 4.37 Logan Express Bus from Framingham 3 1.92 173 1.87 Logan Express Bus from Woburn 118 1.28 Logan Express Bus from Peabody 73 0.79 Other scheduled express bus service 90.10 Charter/group tour bus 14 9.68 338 3.66 MBTA via subway only (to Blue Line's Airport Sta 102 69.03 121 1.30 MBTA via subway to Silver Line bus 351 3.80 MBTA via commuter rail to subway 203 2.19 MBTA via commuter rail to Silver Line bus 18 0.20 MBTA via Silver Line bus only 41 0.44 Harbor Express (MBTA) water ferry 46 0.50 Water taxi 20 0.21 Other 50.06 Total 99 1.07 148 100.00 9258 100.00

E‐41 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 6 Ground Origin Location by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Ground OrigBoston/Cambridge/Somerville 243 18.55 396 18.09 423 47.67 524 30.64 1586 26.01 Other inside Route 128 353 26.99 567 25.86 130 14.62 340 19.89 1390 22.80 Between Route 128 and Route I‐4 433 33.04 623 28.43 188 21.24 379 22.17 1623 26.62 Outside Route I‐495, but within M 150 11.49 285 12.99 64 7.22 201 11.73 699 11.47 Out‐of‐Massachusetts 130 9.93 321 14.63 82 9.25 266 15.58 799 13.10 Total 1309 100.00 2192 100.00 886 100.00 1710 100.00 6097 100.00

E‐42 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 7 Ground Egress Mode by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Ground EgrePicked up by someone else 233 16.12 788 33.42 95 7.23 625 32.13 1740 24.67 Private vehicle parked at airport 589 40.69 298 12.62 22 1.71 48 2.46 956 13.55 Rental vehicle 9 0.62 28 1.19 325 24.83 307 15.77 668 9.47 Taxicab 267 18.46 315 13.34 559 42.77 320 16.48 1461 20.71 Van or limo by reservation 145 10.02 172 7.30 106 8.14 45 2.33 469 6.64 Van or limo on fixed route/schedu 10 0.69 23 0.96 15 1.13 9 0.48 57 0.80 Courtesy shuttle 24 1.68 107 4.53 53 4.03 111 5.71 295 4.18 MBTA Blue Line subway 38 2.62 145 6.16 31 2.34 175 9.01 389 5.51 MBTA Silver Line bus 31 2.13 167 7.10 36 2.72 106 5.44 340 4.81 Logan Express bus 60 4.14 144 6.09 12 0.92 45 2.30 260 3.69 Other scheduled express bus 19 1.34 90 3.82 9 0.70 39 2.02 158 2.24 Charter/tour bus 10 0.68 39 1.66 21 1.58 19 0.98 89 1.26 Water ferry/water taxi 3 0.22 1 0.03 8 0.58 7 0.37 19 0.27 Other 5 0.33 28 1.20 7 0.57 67 3.45 107 1.52 Not sure 40.27140.58100.74211.06480.68 Total 1446 100.00 2358 100.00 1308 100.00 1944 100.00 7055 100.00

E‐43 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 8A Number of Business Flights, All Airports, in Previous 12 Months by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Number of bNone 268 17.04 1817 70.37 392 25.59 2140 87.60 4616 56.80 1 116 7.40 149 5.77 433 28.27 116 4.73 814 10.01 2 122 7.77 156 6.05 251 16.39 64 2.62 593 7.30 3 96 6.10 122 4.72 124 8.08 36 1.49 378 4.65 4 895.67783.03785.11251.032713.33 5 815.16421.63462.99130.541822.24 6 996.30562.15392.53150.612082.57 7 29 1.87 4 0.15 16 1.01 3 0.12 52 0.63 8 523.34180.70251.66200.811151.42 9 11 0.69 6 0.23 2 0.14 19 0.23 10 84 5.32 31 1.21 43 2.79 1 0.03 158 1.95 11 to 15 152 9.68 41 1.57 35 2.29 3 0.11 231 2.84 16 to 20 119 7.54 26 0.99 20 1.32 0 0.02 165 2.03 21 to 40 168 10.67 26 1.01 17 1.11 7 0.29 218 2.68 41 to 60 61 3.87 6 0.25 7 0.47 74 0.91 More than 60 25 1.60 4 0.17 4 0.26 34 0.41 Total 1572 100.00 2582 100.00 1530 100.00 2443 100.00 8127 100.00

E‐44 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 8B Number of Leisure Flights, All Airports, in Previous 12 Months by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Number of l None 676 43.02 794 30.77 1368 89.43 864 35.38 3703 45.57 1 225 14.33 321 12.42 75 4.92 671 27.47 1292 15.90 2 278 17.67 465 18.00 39 2.54 374 15.29 1155 14.21 3 144 9.15 335 12.98 14 0.94 193 7.90 686 8.44 4 110 6.97 224 8.66 10 0.66 109 4.46 452 5.56 5 59 3.74 125 4.85 7 0.47 83 3.41 275 3.38 6 22 1.40 102 3.94 8 0.51 52 2.11 183 2.25 7 12 0.74 43 1.68 1 0.05 15 0.60 70 0.86 8 12 0.78 51 1.96 2 0.15 28 1.16 93 1.15 9 1 0.09 12 0.45 0 0.03 8 0.33 22 0.27 10 18 1.13 40 1.57 0 0.03 13 0.55 72 0.89 11 to 15 11 0.69 45 1.73 2 0.14 22 0.90 80 0.98 16 to 20 2 0.12 5 0.20 30.13100.12 21 to 40 20.15130.4910.0570.29230.28 41 to 60 0 0.02 5 0.21 1 0.08 1 0.03 8 0.09 More than 60 30.11 30.04 Total 1572 100.00 2582 100.00 1530 100.00 2443 100.00 8127 100.00

E‐45 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 8C Number of Total Flights, All Airports, in Previous 12 Months by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Number of tNone 200 12.71 538 20.83 356 23.26 713 29.20 1807 22.23 1 66 4.20 262 10.17 419 27.41 696 28.50 1444 17.77 2 104 6.63 417 16.15 254 16.62 391 16.02 1167 14.36 3 100 6.39 350 13.56 124 8.12 218 8.91 792 9.75 4 97 6.15 278 10.77 93 6.10 124 5.06 592 7.28 5 72 4.60 159 6.17 49 3.18 85 3.50 365 4.50 6 79 5.00 120 4.64 45 2.95 77 3.17 321 3.95 7 684.30592.27201.28180.751642.02 8 805.07783.01251.60331.372152.65 9 22 1.40 34 1.30 4 0.28 12 0.51 72 0.89 10 52 3.32 70 2.72 42 2.75 14 0.56 178 2.19 11 to 15 186 11.80 110 4.26 45 2.94 31 1.26 371 4.57 16 to 20 111 7.08 33 1.26 20 1.33 15 0.59 179 2.20 21 to 40 230 14.64 55 2.13 20 1.33 13 0.51 318 3.91 41 to 60 75 4.80 7 0.28 9 0.57 2 0.08 94 1.15 More than 60 30 1.92 13 0.48 4 0.26 47 0.58 Total 1572 100.00 2582 100.00 1530 100.00 2443 100.00 8127 100.00

E‐46 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 9A Number of Logan Business Flights, in Previous 12 Months by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Number of LNone 302 19.18 1873 72.53 397 25.98 2159 88.38 4730 58.21 1 141 8.95 150 5.81 460 30.04 124 5.09 875 10.77 2 139 8.81 150 5.82 255 16.64 64 2.63 608 7.48 3 114 7.25 107 4.13 122 7.94 31 1.28 373 4.59 4 815.15642.46825.39251.042523.10 5 90 5.75 50 1.94 36 2.33 9 0.37 185 2.28 6 855.39501.94432.80160.641932.38 7 16 1.05 2 0.06 13 0.84 1 0.04 32 0.39 8 50 3.17 15 0.57 15 1.00 4 0.17 84 1.03 9 4 0.27 1 0.03 3 0.22 90.11 10 101 6.41 40 1.54 47 3.10 1 0.06 189 2.33 11 to 15 135 8.59 26 1.00 22 1.43 2 0.07 185 2.27 16 to 20 123 7.80 23 0.88 14 0.90 1 0.03 160 1.96 21 to 40 124 7.88 23 0.88 12 0.77 5 0.21 164 2.01 41 to 60 54 3.46 6 0.24 6 0.36 66 0.81 More than 60 14 0.91 4 0.17 4 0.25 23 0.28 Total 1572 100.00 2582 100.00 1530 100.00 2443 100.00 8127 100.00

E‐47 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 9B Number of Logan Leisure Flights, in Previous 12 Months by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Number of LNone 764 48.62 876 33.95 1394 91.11 898 36.76 3933 48.40 1 222 14.12 372 14.41 69 4.49 715 29.25 1377 16.95 2 270 17.15 473 18.32 37 2.44 379 15.50 1159 14.26 3 128 8.13 286 11.09 8 0.53 180 7.36 602 7.41 4 77 4.90 208 8.04 9 0.61 95 3.91 389 4.79 5 55 3.47 110 4.26 4 0.28 72 2.94 241 2.96 6 16 1.01 96 3.72 3 0.20 43 1.76 158 1.95 7 4 0.23 25 0.98 50.19330.41 8 10 0.64 43 1.68 2 0.11 16 0.65 71 0.87 9 30.12 6 0.26 9 0.12 10 18 1.15 38 1.48 0 0.03 12 0.49 69 0.85 11 to 15 6 0.37 33 1.27 1 0.08 16 0.65 56 0.69 16 to 20 1 0.06 5 0.21 0 0.02 7 0.08 21 to 40 2 0.14 6 0.23 1 0.05 6 0.23 14 0.18 41 to 60 0 0.02 3 0.12 1 0.08 1 0.03 5 0.06 More than 60 30.11 30.04 Total 1572 100.00 2582 100.00 1530 100.00 2443 100.00 8127 100.00

E‐48 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 9C Number of Total Logan Flights, in Previous 12 Months by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Number of LNone 223 14.17 618 23.95 362 23.67 748 30.62 1951 24.01 1 112 7.15 333 12.89 452 29.57 746 30.53 1643 20.22 2 119 7.55 452 17.51 260 16.97 398 16.29 1228 15.11 3 114 7.25 304 11.77 124 8.14 197 8.09 740 9.10 4 97 6.16 243 9.41 95 6.18 118 4.84 553 6.80 5 91 5.77 131 5.09 40 2.63 77 3.14 339 4.17 6 68 4.35 117 4.53 45 2.91 64 2.61 294 3.61 7 48 3.07 43 1.68 16 1.03 9 0.35 116 1.43 8 694.37682.65181.21311.251862.29 9 221.41220.8550.3190.36570.71 10 62 3.96 76 2.93 46 3.04 11 0.46 196 2.41 11 to 15 160 10.16 88 3.41 28 1.80 21 0.87 297 3.65 16 to 20 108 6.86 22 0.86 12 0.80 3 0.12 145 1.79 21 to 40 190 12.09 47 1.83 16 1.03 11 0.46 264 3.25 41 to 60 70 4.44 6 0.23 7 0.47 1 0.03 84 1.03 More than 60 20 1.24 10 0.40 4 0.25 34 0.42 Total 1572 100.00 2582 100.00 1530 100.00 2443 100.00 8127 100.00

E‐49 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 10 Vehicle Occupancy by Ground Access Mode Access Mode Total Private vehicle (car, minivaRental vehicle Taxicab Van or limo that picked mVan or limo running on aCourtesy shuttle (hotel, sCount Col % Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Number of p1 32 17.38 27 18.43 748 46.83 197 31.09 7 19.43 21 6.57 1033 35.31 2 56 30.18 26 18.02 519 32.47 165 25.92 9 25.36 84 25.74 859 29.35 3 36 19.42 20 13.51 194 12.11 71 11.10 2 5.46 38 11.58 360 12.28 4 26 13.75 18 12.58 90 5.62 49 7.71 3 8.80 43 13.12 229 7.81 5 16 8.85 16 11.02 12 0.76 57 9.01 2 5.62 26 8.02 130 4.44 6 3 1.35 6 4.29 11 0.69 20 3.22 4 10.45 26 7.90 70 2.38 7 9 4.91 6 4.09 5 0.33 17 2.64 1 1.82 16 4.89 54 1.83 8 3 1.39 2 1.65 29 4.58 20 6.11 54 1.84 9 0 0.22 8 0.52 11 1.78 2 4.30 7 2.25 29 0.99 10 2 0.82 12 8.31 0 0.02 6 0.89 1 4.02 21 6.42 42 1.43 11 to 15 2 0.98 6 4.25 9 0.58 12 1.94 4 11.21 15 4.64 49 1.66 16 to 20 1 0.42 2 1.19 10.12 5 1.51 8 0.28 More than 20 1 0.32 4 2.65 1 0.09 1 3.50 4 1.25 11 0.38 Total 186 100.00 145 100.00 1598 100.00 635 100.00 36 100.00 326 100.00 2927 100.00

E‐50 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 11 Household Income by Terminal Logan Terminal Total Terminal ATerminal BTerminal CTerminal E ‐ Domestic Terminal E ‐ InternationaCount Col % Count Col % Count Col % Count Col % Count Col %CountCol % Count Col % Total Combi Under $30,000 109 6.58 149 6.74 163 7.61 34 8.77 27 8.24 483 7.17 $30,000 to under $60,000 184 11.12 259 11.70 246 11.48 45 11.42 41 12.63 775 11.51 $60,000 to under $90,000 249 15.05 304 13.75 295 13.78 65 16.55 51 15.48 964 14.33 $90,000 to under $120,000 322 19.44 300 13.54 362 16.89 81 20.85 55 16.94 1121 16.65 $120,000 to under $150,000 212 12.77 289 13.07 281 13.13 54 13.93 42 12.95 879 13.06 $150,000 to under $180,000 137 8.25 248 11.22 201 9.38 33 8.41 26 7.83 645 9.58 $180,000 or more 444 26.79 664 29.99 595 27.73 78 20.07 85 25.93 1866 27.71 Total 1658 100.00 2213 100.00 2144 100.00 390 100.00 327 100.00 6732 100.00

E‐51 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 11 Household Income by Terminal (continued)

Concessions Spending by Market Segment Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Amount spe Less than $5 239 29.40 303 21.28 156 19.17 255 19.00 954 21.69 $5 to under $10 307 37.79 445 31.29 290 35.55 403 30.00 1446 32.89 $10 to under $25 235 28.85 546 38.37 322 39.42 574 42.68 1675 38.12 $25 to under $50 24 2.89 90 6.36 43 5.22 83 6.15 239 5.44 $50 to under $75 2 0.23 18 1.28 2 0.25 20 1.52 42 0.97 $75 to under $100 1 0.08 8 0.58 1 0.12 3 0.23 13 0.30 100 or more 60.76120.8420.2860.41260.59 Total 813 100.00 1422 100.00 816 100.00 1344 100.00 4395 100.00 Amount spe Less than $5 16 23.32 23 18.06 12 11.11 21 13.93 71 15.82 $5 to under $10 5 7.38 8 6.20 2 1.67 18 11.93 33 7.23 $10 to under $25 31 46.97 29 22.69 30 27.87 34 22.58 124 27.48 $25 to under $50 13 19.35 35 27.61 46 43.11 50 32.90 143 31.81 $50 to under $75 2 2.28 24 18.80 14 13.48 23 15.11 62 13.85 $75 to under $100 0 0.70 3 2.34 1 1.33 5 3.54 10 2.26 100 or more 5 4.30 2 1.42 71.54 Total 67 100.00 126 100.00 106 100.00 151 100.00 450 100.00 Amount spe Less than $5 132 44.72 156 30.41 67 30.82 127 28.97 482 32.93 $5 to under $10 83 28.24 146 28.51 56 25.82 124 28.26 409 27.98 $10 to under $25 69 23.21 173 33.80 67 30.87 140 31.91 448 30.66 $25 to under $50 93.13316.10177.75327.31896.11 $50 to under $75 00.1440.7783.65132.98251.73 $75 to under $100 1 0.39 0 0.09 1 0.08 100 or more 2 0.57 2 0.40 2 0.70 2 0.48 7 0.50 Total 296 100.00 513 100.00 216 100.00 438 100.00 1462 100.00 Amount spe Less than $5 27 48.20 29 32.01 20 20.18 23 12.72 100 23.25 $5 to under $10 5 9.22 8 9.35 18 18.12 42 23.23 74 17.25 $10 to under $25 10 18.11 27 30.28 30 30.23 67 36.67 134 31.36 $25 to under $50 5 8.19 19 21.18 15 15.53 34 18.58 73 17.04 $50 to under $75 7 12.72 3 3.81 4 3.55 12 6.56 26 6.10 $75 to under $100 1 1.39 2 1.85 4 4.36 2 1.15 9 2.08 100 or more 1 2.16 1 1.51 8 8.03 2 1.08 13 2.93 Total 57 100.00 90 100.00 100 100.00 181 100.00 428 100.00 Amount spe Less than $5 10 68.70 27 57.54 10 39.89 24 33.38 71 44.81 $5 to under $10 11.941037.9400.53116.92 $10 to under $25 10 20.15 1 3.79 9 12.02 19 12.04 $25 to under $50 3 21.82 4 8.90 3 10.57 16 22.04 26 16.26 $50 to under $75 1 8.11 2 4.02 1 5.27 14 19.57 18 11.61 $75 to under $100 0 1.37 2 4.76 3 3.83 5 3.27 100 or more 1 2.70 1 2.55 6 8.62 8 5.10 Total 14 100.00 47 100.00 25 100.00 71 100.00 158 100.00

E‐52 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 11 Household Income by Terminal (continued)

Concessions Spending by Terminal Logan Terminal Total Terminal ATerminal BTerminal CTerminal E ‐ Domestic Terminal E ‐ InternationaCount Col % Count Col % Count Col % Count Col % Count Col %CountCol % Count Col % Amount spe Less than $5 280 25.02 333 21.83 357 20.29 46 20.27 44 17.37 1059 21.70 $5 to under $10 398 35.55 542 35.53 549 31.27 70 31.04 67 26.73 1627 33.34 $10 to under $25 386 34.43 559 36.68 695 39.54 90 40.00 100 39.52 1830 37.49 $25 to under $50 43 3.81 70 4.58 99 5.63 18 8.12 33 13.18 263 5.39 $50 to under $75 4 0.39 7 0.44 32 1.82 62.25491.00 $75 to under $100 2 0.14 2 0.13 9 0.54 1 0.38 14 0.28 100 or more 70.67130.82160.9000.2120.95390.79 Total 1121 100.00 1525 100.00 1757 100.00 226 100.00 252 100.00 4880 100.00 Amount spe Less than $5 25 30.69 24 14.01 21 12.47 7 28.68 4 10.68 82 16.68 $5 to under $10 7 8.37 11 6.48 9 5.25 2 9.02 3 6.40 32 6.48 $10 to under $25 29 34.57 47 26.94 52 30.66 4 16.88 12 29.78 144 29.28 $25 to under $50 21 25.64 61 34.75 50 29.58 9 39.05 10 24.76 151 30.79 $50 to under $75 1 0.73 20 11.58 32 18.99 1 6.38 10 25.15 65 13.22 $75 to under $100 6 3.33 3 1.97 12.43102.07 100 or more 5 2.92 2 1.08 0 0.80 7 1.48 Total 83 100.00 175 100.00 170 100.00 23 100.00 41 100.00 492 100.00 Amount spe Less than $5 139 37.51 161 30.99 163 31.89 27 29.23 31 26.95 521 32.39 $5 to under $10 99 26.56 162 31.21 125 24.47 30 32.65 35 30.02 450 27.99 $10 to under $25 108 29.13 151 29.04 175 34.32 25 27.34 42 35.81 501 31.13 $25 to under $50 17 4.62 28 5.36 40 7.76 8 9.15 5 4.50 98 6.10 $50 to under $75 5 1.27 14 2.66 5 0.99 1 1.64 2 2.03 27 1.70 $75 to under $100 10.24 10.08 100 or more 3 0.91 4 0.74 2 0.33 10.68100.60 Total 372 100.00 519 100.00 511 100.00 91 100.00 116 100.00 1609 100.00 Amount spe Less than $5 32 26.99 29 19.53 31 21.51 6 42.59 8 20.84 105 22.85 $5 to under $10 7 6.03 52 35.28 13 8.88 1 10.51 3 7.17 75 16.46 $10 to under $25 36 30.12 37 25.40 54 37.89 3 21.80 13 32.71 142 31.01 $25 to under $50 26 22.42 17 11.55 25 17.21 2 14.76 9 24.38 79 17.28 $50 to under $75 9 7.37 7 4.67 15 10.20 1 4.92 2 6.26 33 7.23 $75 to under $100 4 3.10 4 2.73 2 1.28 24.47112.44 100 or more 5 3.97 1 0.84 4 3.03 1 5.43 2 4.16 13 2.74 Total 118 100.00 146 100.00 143 100.00 13 100.00 38 100.00 458 100.00 Amount spe Less than $5 16 68.19 24 35.32 26 87.95 4 100.00 6 13.60 76 44.34 $5 to under $10 1 3.00 10 14.11 49.63158.65 $10 to under $25 0 2.06 7 10.91 12 24.63 19 11.33 $25 to under $50 0 2.06 13 18.38 4 12.05 10 21.95 27 15.67 $50 to under $75 6 24.70 5 6.97 9 19.86 20 11.50 $75 to under $100 34.00 2 5.22 5 3.02 100 or more 7 10.31 2 5.09 9 5.49 Total 23 100.00 68 100.00 30 100.00 4 100.00 47 100.00 172 100.00

E‐53 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 12 Trip Type by Destination Type Final Destination Type Total Domestic Canada Carib/Bermuda/Mexico Europe Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Trip Type Resident business 1426 19.73 23 21.38 6 4.14 107 18.67 1561 19.40 Resident leisure 2147 29.69 15 14.63 101 70.80 273 47.65 2535 31.50 Non‐resident business 1442 19.95 29 27.56 6 4.56 52 9.04 1529 19.00 Non‐resident leisure 2214 30.63 38 36.43 29 20.49 141 24.64 2423 30.10 Total 7229 100.00 105 100.00 142 100.00 573 100.00 8049 100.00

Destination Type by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Final DestinaDomestic 1426 91.33 2147 84.66 1442 94.29 2214 91.39 7229 89.81 Canada 23 1.44 15 0.61 29 1.90 38 1.58 105 1.31 Carib/Bermuda/Mexico 6 0.38 101 3.96 6 0.42 29 1.20 142 1.76 Europe 107 6.85 273 10.77 52 3.39 141 5.83 573 7.12 Total 1561 100.00 2535 100.00 1529 100.00 2423 100.00 8049 100.00

E‐54 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 13 Travel Party Size by Trip Type Trip Type Total Resident business Resident leisure Non‐resident business Non‐resident leisure Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Travel party 1 1254 79.45 1083 41.88 972 63.19 980 39.87 4289 52.56 2 163 10.30 834 32.23 289 18.79 878 35.73 2164 26.51 3 61 3.85 232 8.97 95 6.18 269 10.92 656 8.04 4 18 1.16 162 6.26 64 4.17 143 5.83 388 4.75 5 1 0.05 83 3.20 31 2.03 61 2.48 176 2.16 6 to 10 55 3.49 110 4.25 64 4.13 79 3.20 307 3.76 11 to 15 40.23291.1290.5790.35500.61 More than 15 23 1.47 54 2.10 14 0.93 39 1.61 131 1.61 Total 1578 100.00 2587 100.00 1537 100.00 2458 100.00 8161 100.00

E‐55 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 14 Average Number of Checked Bags by Trip Type Number of Pieces of Checked Luggage Count Mean Trip Type Resident business 1578 1.19 Resident leisure 2587 2.06 Non‐resident business 1537 1.27 Non‐resident leisure 2458 1.57

E‐56 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 15 Average Number of Carry‐on Bags by Trip Type Number of Pieces of Carry‐On Luggage Count Mean Trip Type Resident business 1578 1.99 Resident leisure 2587 2.47 Non‐resident business 1537 2.38 Non‐resident leisure 2458 2.42

E‐57 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 16 Rental Vehicle Company (open ended) * Trip Type Crosstabulation Count Trip Type Total Resident businResident leisNon‐residenNon‐residenResident business Rental Vehic 10001 5 MI 20002 Alamo 00101 ALAMO 0 10 13 41 64 AMS 00101 AMTRAK 02002 ANOTHER SHELL 00022 ANY 00000 ARTS 00011 avis 00011 Avis 00404 AVIS 2 0 74 46 122 BUDGET 1 6 46 68 121 CENTRAL NATIONAL 00101 CORPORATE 20002 DELTA 00000 DOLLAR 0 0121931 don''t know ‐ relative drove me00000 DOUCIO 00011 Enterprise 01102 ENTERPRISE 1 4 48 63 116 ERAC 00011 EXCEPTIONAL 03003 FNTYORN 00000 FROPCOR 00000 HAMS 00000 HANISON A1 10001 Hertz 00123 HERTZ 1 18 106 98 223 JOHNS 00000 JW CAR SERV 04004 KNIGHTS LIMO 01001 LIMO 00000 MART 00101 MERTE 00101 MICHAELS 00000 national 00101 National 00202 NATIONAL 2 0 61 22 85 NULL 1565 2538 1142 2062 7307 PLANETTRAN 00112 SCHOOL BUS 00000 Thrifty 00303 THRIFTY 0 0162844 ZIPCAR 00022 Total 1578 2587 1536 2458 8159

E‐58 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 17 Household Vehcile Ownership by Ground Access Mode Access Mode Private vehicle (car, minivan, SUV, Van or limo that picked Van or limo running on Courtesy shuttle (hotel, Logan Express Bus Logan Express Bus motorcycle, etc.) Rental vehicle Taxicab me up by reservation a fixed route/schedule school, hospital, etc.) from Braintree from Framingham Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Count Col % Number of vNone 86 2.69 9 1.03 141 9.24 14 2.29 8 2.26 3 2.03 1 1.12 1 603 18.92 180 20.44 384 25.22 118 18.75 7 19.51 66 18.00 37 28.56 39 36.48 2 1544 48.46 412 46.76 602 39.48 309 49.23 16 46.70 197 54.07 58 44.93 45 41.70 3 572 17.94 179 20.26 278 18.22 121 19.30 8 23.16 66 18.18 22 17.10 17 15.97 4 260 8.14 62 6.98 77 5.07 42 6.73 3 9.48 18 5.04 4 3.40 3 3.25 5 66 2.08 27 3.04 21 1.35 19 3.00 0 1.15 2 0.47 2 1.91 2 1.49 6 to 10 56 1.77 13 1.51 18 1.17 4 0.69 7 1.98 3 2.08 More than 10 0 0.01 40.24 Total 3187 100.00 881 100.00 1525 100.00 627 100.00 35 100.00 365 100.00 130 100.00 107 100.00

MBTA via subway only MBTA via Logan Express Bus from Logan Express Bus from Other scheduled (to Blue Line's Airport MBTA via subway to MBTA via commuter commuter rail to Woburn Peabody express bus service Charter/group tour bus Station) Silver Line bus rail to subway Silver Line bus Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Count Col % Number of vNone 10 3.32 1 0.85 64 19.63 33 20.78 0 3.26 2 6.46 1 7 10.87 5 57.44 68 23.34 30 27.27 96 29.38 65 40.73 6 39.04 9 24.56 2 30 48.96 2 25.93 148 50.91 73 65.70 101 30.75 37 23.34 9 57.70 17 45.31 3 9 14.87 1 11.98 34 11.68 6 5.76 55 16.90 18 11.13 8 20.43 4 4 6.59 0 4.66 24 8.45 0 0.42 8 2.45 6 3.47 13.24 5 20.82 20.62 6 to 10 41.48 1 0.26 1 0.55 More than 10 11 18.71 Total 60 100.00 9 100.00 290 100.00 111 100.00 327 100.00 161 100.00 15 100.00 38 100.00

MBTA via Silver Line bus Harbor Express (MBTA) only water ferry Water taxi Other 21 Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Count Col % Number of vNone 5 11.53 378.1106 4.7247905 1 10 23.71 2 13.68 1 15.16 14 19.90 1747.3444 21.834448 2 15 35.23 12 69.68 2 51.67 39 56.34 3669.1002 45.848304 3 7 16.71 0 1.54 10 14.51 1 100.00 1411.784 17.641355 4 2 4.34 1 6.76 1 33.17 6 9.25 525.25144 6.5634315 5 3 7.63 1 8.34 147.68533 1.8454448 6 to 10 107.73951 1.3462903 More than 10 0 0.85 15.680136 0.1959357 Total 42 100.00 18 100.00 4 100.00 69 100.00 1 100.00 8002.6956 100

E‐59 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 18 Household Income by Ground Access Mode Access Mode Private vehicle (car, minivan, SUV, Van or limo that picked Van or limo running on Courtesy shuttle (hotel, Logan Express Bus Logan Express Bus motorcycle, etc.) Rental vehicle Taxicab me up by reservation a fixed route/schedule school, hospital, etc.) from Braintree from Framingham Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Count Col % Total Combi Under $30,000 194 7.29 24 3.30 84 6.11 15 3.23 10 3.96 10 9.09 4 4.00 $30,000 to under $60,000 328 12.32 59 7.95 100 7.27 35 7.76 2 5.70 35 13.69 12 11.67 22 25.04 $60,000 to under $90,000 365 13.71 113 15.24 160 11.63 47 10.39 10 25.94 45 17.42 18 17.17 21 24.06 $90,000 to under $120,000 429 16.10 128 17.27 215 15.67 58 12.73 7 19.44 48 18.75 25 23.92 13 14.76 $120,000 to under $150,000 325 12.19 128 17.27 175 12.72 62 13.69 3 6.95 45 17.35 21 20.06 7 7.99 $150,000 to under $180,000 258 9.70 84 11.33 148 10.75 47 10.34 4 10.01 18 7.07 5 4.71 8 8.92 $180,000 or more 764 28.70 204 27.64 492 35.85 190 41.86 12 31.96 56 21.75 14 13.38 14 15.23 Total 2663 100.00 739 100.00 1372 100.00 453 100.00 37 100.00 257 100.00 105 100.00 89 100.00

MBTA via subway only MBTA via Logan Express Bus from Logan Express Bus from Other scheduled (to Blue Line's Airport MBTA via subway to MBTA via commuter commuter rail to Woburn Peabody express bus service Charter/group tour bus Station) Silver Line bus rail to subway Silver Line bus Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Count Col % Total Combi Under $30,000 2 4.52 1 8.79 29 11.86 0 3.31 49 16.26 26 16.67 2 13.37 7 16.18 $30,000 to under $60,000 5 14.15 1 11.44 54 22.57 2 15.39 56 18.56 29 18.04 1 3.32 4 9.25 $60,000 to under $90,000 6 15.18 2 23.00 48 19.83 3 19.75 51 17.04 29 18.29 0 1.43 3 6.58 $90,000 to under $120,000 7 18.53 2 27.50 48 19.86 4 31.17 49 16.40 26 16.36 5 29.43 14 31.09 $120,000 to under $150,000 9 23.24 1 8.19 27 11.11 3 19.31 40 13.33 17 10.81 6 12.94 $150,000 to under $180,000 0 1.02 18 7.57 1 4.28 18 6.00 14 8.92 2 8.88 8 19.29 $180,000 or more 9 23.36 1 21.08 17 7.21 1 6.79 37 12.41 17 10.91 8 43.56 2 4.68 Total 37 100.00 7 100.00 240 100.00 14 100.00 300 100.00 159 100.00 18 100.00 43 100.00

Total MBTA via Silver Line bus Harbor Express (MBTA) only water ferry Water taxi Other 21 Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Count Col % Total Combi Under $30,000 5 9.52 1 5.02 58.12 467.36043 7.0036637 $30,000 to under $60,000 10 20.45 2 8.25 2 55.83 9 14.41 768.31657 11.513664 $60,000 to under $90,000 3 6.32 6 31.41 18 27.10 1 100.00 946.71813 14.187113 $90,000 to under $120,000 13 26.07 3 15.94 0 10.83 15 22.96 1108.9815 16.618722 $120,000 to under $150,000 5 10.16 1 17.76 5 7.35 876.13964 13.129454 $150,000 to under $180,000 2 3.07 7 33.88 57.72 645.53862 9.673766 $180,000 or more 12 24.41 1 5.51 1 15.58 8 12.35 1860.0301 27.873617 Total 50 100.00 19 100.00 3 100.00 65 100.00 1 100.00 6673.085 100

E‐60 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 19 Logan Arrival Time by Ground Access Mode Access Mode Private vehicle (car, minivan, SUV, Van or limo that picked Van or limo running on Courtesy shuttle (hotel, Logan Express Bus Logan Express Bus motorcycle, etc.) Rental vehicle Taxicab me up by reservation a fixed route/schedule school, hospital, etc.) from Braintree from Framingham Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Count Col % Logan Arriva12 AM 12 0.34 8 0.86 3 0.19 0 0.10 1 0.60 1 0.68 1 AM 6 0.16 4 0.48 1 0.08 2 0.25 10.33 2 AM 7 0.21 2 0.17 1 0.06 1 0.19 1 0.30 14 8.62 3 AM 9 0.27 10 1.08 6 0.38 4 0.52 1 2.18 1 0.21 4 AM 109 3.08 15 1.66 66 4.05 24 3.59 1 1.25 27 7.08 16 9.80 4 3.72 5 AM 253 7.17 38 4.11 126 7.68 54 8.06 0 1.09 53 13.85 11 6.56 1 0.55 6 AM 318 9.03 54 5.85 112 6.86 66 9.83 5 12.63 43 11.35 16 10.01 11 9.79 7 AM 268 7.61 62 6.65 120 7.35 67 10.05 4 8.53 37 9.69 9 5.61 11 9.93 8 AM 266 7.54 52 5.58 101 6.13 41 6.18 3 6.49 53 13.80 13 7.83 6 5.49 9 AM 282 7.99 51 5.51 105 6.39 57 8.49 6 15.06 23 5.89 10 5.87 19 16.86 10 AM 268 7.59 58 6.24 76 4.61 36 5.36 3 6.76 32 8.43 16 9.82 9 7.83 11 AM 134 3.81 53 5.77 82 5.01 27 4.03 2 4.76 6 1.66 5 3.26 9 7.55 12 PM 205 5.83 70 7.57 128 7.78 35 5.27 1 1.86 18 4.64 16 10.19 3 2.67 1 PM 231 6.56 45 4.82 82 5.03 21 3.13 5 12.60 12 3.22 7 4.47 3 2.60 2 PM 193 5.47 90 9.70 84 5.10 26 3.91 3 6.75 7 1.94 4 2.28 3 2.93 3 PM 260 7.37 102 10.98 125 7.66 75 11.28 3 7.61 17 4.42 7 4.12 6 5.49 4 PM 240 6.80 118 12.75 155 9.44 59 8.88 2 4.86 10 2.73 8 4.76 3 2.59 5 PM 167 4.73 45 4.89 128 7.83 23 3.38 3 5.89 11 2.94 4 2.58 23 20.16 6 PM 127 3.59 19 2.10 76 4.67 14 2.03 0 0.94 18 4.77 2 0.94 1 0.56 7 PM 115 3.26 8 0.85 37 2.27 25 3.80 0 0.72 8 2.09 2 1.37 1 0.60 8 PM 33 0.93 2 0.25 6 0.38 4 0.65 9 PM 6 0.16 9 0.97 5 0.32 3 0.42 2 0.56 1 0.43 10 PM 14 0.40 4 0.41 7 0.41 2 0.23 10.49 11 PM 4 0.11 7 0.75 5 0.31 3 0.46 10.37 Total 3525 100.00 925 100.00 1639 100.00 668 100.00 42 100.00 383 100.00 162 100.00 113 100.00

E‐61 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 19 Logan Arrival Time by Ground Access Mode (continued) Access Mode MBTA via subway only MBTA via Logan Express Bus from Logan Express Bus from Other scheduled (to Blue Line's Airport MBTA via subway to MBTA via commuter commuter rail to Woburn Peabody express bus service Charter/group tour bus Station) Silver Line bus rail to subway Silver Line bus Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Count Col % Logan Arriva12 AM 20.48 3 0.86 1 0.30 1 AM 20.60 2 AM 1 0.91 0 5.14 1 0.21 00.58 3 AM 16.10 10.18 4 AM 3 4.41 10 3.23 1 0.27 0 0.18 5 AM 0 0.52 2 21.39 12 3.56 10.27 6 AM 3 4.44 20 6.33 12 3.46 8 4.29 7 AM 16 23.90 17 5.35 38 11.45 8 4.06 36.51 8 AM 3 3.71 3 33.35 23 7.00 19 5.56 13 6.89 4 28.60 2 4.14 9 AM 15 21.95 0 5.48 29 9.05 20 16.38 34 10.19 11 5.93 2 16.11 5 13.14 10 AM 7 10.37 1 7.14 41 12.71 3 2.29 21 6.40 7 3.45 37.23 11 AM 2 2.85 23 7.24 5 4.25 20 5.86 12 6.43 0 3.43 6 15.52 12 PM 2 3.14 21 6.43 13 10.63 17 4.98 7 3.79 6 14.85 1 PM 2 2.37 18 5.51 7 5.68 23 7.01 12 6.07 36.70 2 PM 0 5.11 19 5.90 1 1.18 28 8.26 8 4.33 24.78 3 PM 4 6.03 1 7.13 34 10.49 14 12.03 33 9.93 15 7.67 1 10.12 2 5.98 4 PM 4 6.61 1 9.16 28 8.66 37 31.34 31 9.32 18 9.54 4 27.53 3 7.29 5 PM 1 2.20 12 3.56 18 15.43 20 5.92 38 19.70 2 14.20 3 6.54 6 PM 1 1.82 51.58 21 6.31 21 11.08 23.91 7 PM 0 0.43 51.41 92.75105.43 12.82 8 PM 2 3.05 00.14 1 0.44 1 0.46 9 PM 10.44 10.26 10 PM 1 1.30 10.30 11 PM 0 0.13 1 0.79 10.42 Total 67 100.00 8 100.00 324 100.00 119 100.00 333 100.00 193 100.00 15 100.00 39 100.00

E‐62 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 19 Logan Arrival Time by Ground Access Mode (continued) Access Mode Total MBTA via Silver Line bus Harbor Express (MBTA) only water ferry Water taxi Other 21 Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Count Col % Logan Arriva12 AM 23.46 32.633807 0.3758076 1 AM 1 1.49 11.12 17.608213 0.2027744 2 AM 28.284255 0.3257186 3 AM 0 0.99 32.463477 0.3738461 4 AM 1 10.08 277.2216 3.1924555 5 AM 35.17 553.07092 6.369108 6 AM 2 3.99 1 4.89 46.95 676.86705 7.7947317 7 AM 1 3.18 33.96 664.23707 7.649286 8 AM 3 6.16 4 27.53 13 19.74 618.76261 7.1256068 9 AM 7 15.44 7 10.92 682.0549 7.8544744 10 AM 3 6.49 3 19.98 1 22.06 4 5.94 589.72629 6.7912276 11 AM 1 11.40 6 9.28 394.26013 4.5402593 12 PM 5 12.24 1 12.64 4 5.97 551.11621 6.3465978 1 PM 5 11.41 1 5.24 22.70 478.13903 5.5062001 2 PM 2 5.54 2 16.10 1 22.80 0 0.66 1 100.00 475.14626 5.4717357 3 PM 3 7.24 4 24.16 0 7.53 5 7.24 711.80066 8.1970235 4 PM 7 17.00 69.26 735.20404 8.4665344 5 PM 02.09 11.61 498.78512 5.7439584 6 PM 2 4.29 22.64 310.62619 3.5771394 7 PM 1 3.34 23.37 225.69055 2.5990293 8 PM 50.365777 0.5800071 9 PM 1 1.20 28.312462 0.3260434 10 PM 1 13.48 29.530277 0.3400676 11 PM 21.74102 0.2503674 Total 43 100.00 15 100.00 5 100.00 64 100.00 1 100.00 8683.6479 100

E‐63 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 20 Ground Egress Mode by Scheduled Arrival Time Scheduled arrival time 12 AM 1 AM 2 AM 3 AM 4 AM 5 AM 6 AM 7 AM Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Count Col % Ground EgrePicked up by someone else 44 37.04 3 12.01 2 16.84 0 5.63 5 49.51 22 30.75 20 23.39 31 24.82 Private vehicle parked at airport 24 20.21 6 21.57 2 15.04 3 39.00 1 5.58 11 15.58 8 8.78 16 12.82 Rental vehicle 6 5.06 2 6.09 1 4.83 0 6.54 3 4.66 10 11.93 11 8.42 Taxicab 24 20.71 12 46.04 1 9.08 2 26.05 1 10.54 10 14.33 21 24.11 15 12.20 Van or limo by reservation 9 7.78 1 4.30 3 4.56 2 2.25 6 4.75 Van or limo on fixed route/schedu 01.81 Courtesy shuttle 4 3.80 4 37.52 2 2.43 4 4.46 6 4.84 MBTA Blue Line subway 2 1.49 18.31 7 10.09 9 10.25 4 3.15 MBTA Silver Line bus 12.74 1 9.35 2 20.91 2 2.35 5 5.77 20 15.70 Logan Express bus 2 1.63 19.15 4 5.04 7 7.79 4 3.25 Other scheduled express bus 1 1.80 1 1.27 7 5.44 Charter/tour bus 1 0.72 0 1.81 1 8.37 11.30 Water ferry/water taxi 04.29 00.66 Other 1 1.11 33.54 32.54 Not sure 1 0.45 1 3.63 1 13.45 2 2.91 32.08 Total 118 100.00 26 100.00 11 100.00 6 100.00 9 100.00 71 100.00 85 100.00 126 100.00

X Tab 20 Ground Egress Mode by Scheduled Arrival Time (continued) Scheduled arrival time 8 AM 9 AM 10 AM 11 AM 12 PM 1 PM 2 PM 3 PM Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Count Col % Ground EgrePicked up by someone else 32 15.23 45 20.71 97 23.66 49 21.64 75 28.10 97 23.34 93 23.12 114 26.26 Private vehicle parked at airport 21 9.87 13 6.13 33 8.11 12 5.30 17 6.44 47 11.37 37 9.11 62 14.17 Rental vehicle 37 17.47 20 9.20 51 12.35 42 18.40 28 10.46 43 10.34 40 9.79 40 9.22 Taxicab 63 30.17 45 21.13 73 17.77 35 15.24 60 22.52 103 24.73 69 17.07 92 21.05 Van or limo by reservation 11 5.18 11 5.24 16 3.91 10 4.28 9 3.41 23 5.46 33 8.08 27 6.22 Van or limo on fixed route/schedu 2 1.11 0 0.23 4 0.92 2 0.93 4 1.44 5 1.31 4 1.03 5 1.03 Courtesy shuttle 6 2.81 4 2.01 35 8.49 4 1.80 10 3.81 15 3.53 22 5.38 8 1.81 MBTA Blue Line subway 20 9.69 20 9.26 25 6.18 19 8.39 11 4.17 37 8.82 20 4.91 19 4.37 MBTA Silver Line bus 7 3.29 16 7.37 35 8.58 6 2.71 18 6.81 19 4.60 48 11.93 14 3.19 Logan Express bus 4 1.86 22 10.39 15 3.76 7 3.11 15 5.68 7 1.68 19 4.65 17 3.85 Other scheduled express bus 4 2.13 3 1.49 9 2.24 10 4.35 10 3.58 10 2.33 10 2.41 13 3.07 Charter/tour bus 7 3.30 0 0.04 19 8.34 1 0.24 5 1.15 5 1.23 15 3.40 Water ferry/water taxi 1 0.41 3 0.80 1 0.15 4 0.84 Other 2 1.17 4 1.83 7 1.80 10 4.27 6 2.07 4 0.91 4 0.93 5 1.19 Not sure 3 1.29 6 1.39 3 1.24 3 1.28 2 0.43 1 0.21 1 0.33 Total 210 100.00 215 100.00 411 100.00 227 100.00 267 100.00 416 100.00 404 100.00 436 100.00

E‐64 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 20 Ground Egress Mode by Scheduled Arrival Time (continued) Scheduled arrival time Total 4 PM 5 PM 6 PM 7 PM 8 PM 9 PM 10 PM 11 PM Count Col % Count Col % Count Col % Count Col % Count Col %CountCol % Count Col %CountCol % Count Col %CountCol % Ground EgrePicked up by someone else 107 22.44 146 23.21 143 24.97 141 30.73 144 28.46 89 27.29 92 23.94 73 24.72 1664 24.89 Private vehicle parked at airport 59 12.44 106 16.88 82 14.33 87 18.92 83 16.37 66 20.27 77 19.92 51 17.39 922 13.79 Rental vehicle 54 11.46 77 12.20 41 7.14 31 6.69 33 6.52 14 4.40 23 6.10 24 8.17 630 9.42 Taxicab 97 20.36 120 19.14 109 18.97 65 14.22 101 19.99 75 23.10 82 21.43 76 25.87 1352 20.23 Van or limo by reservation 398.27355.59508.625311.63 44 8.68 24 7.32 38 9.84 20 6.73 463 6.93 Van or limo on fixed route/schedu 10 2.00 2 0.38 1 0.18 5 1.14 2 0.39 2 0.46 4 1.14 53 0.79 Courtesy shuttle 214.41203.23325.5351.14 28 5.46 16 4.97 20 5.21 14 4.89 280 4.19 MBTA Blue Line subway 30 6.26 44 7.02 21 3.63 11 2.48 16 3.13 7 2.01 11 2.99 12 4.02 346 5.17 MBTA Silver Line bus 16 3.45 17 2.74 25 4.28 14 3.05 18 3.63 9 2.89 11 2.76 10 3.51 314 4.70 Logan Express bus 26 5.39 22 3.48 32 5.62 18 3.83 15 2.95 13 3.93 9 2.45 4 1.37 262 3.92 Other scheduled express bus 11 2.35 24 3.86 15 2.63 16 3.50 4 0.71 2 0.73 6 1.49 3 0.94 159 2.38 Charter/tour bus 2 0.39 2 0.36 11 1.85 7 1.49 6 1.09 9 2.21 1 0.29 91 1.36 Water ferry/water taxi 1 0.26 1 0.23 2 0.30 0 0.07 3 0.55 17 0.25 Other 2 0.51 10 1.54 10 1.71 3 0.75 7 1.39 9 2.63 1 0.27 6 1.94 96 1.44 Not sure 1 0.15 1 0.24 2 0.36 3 0.68 1 0.25 1 0.18 35 0.53 Total 475 100.00 628 100.00 574 100.00 458 100.00 505 100.00 325 100.00 384 100.00 295 100.00 6684 100.00

E‐65 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 21 Number of Well Wishers by Terminal Logan Terminal Total Terminal ATerminal BTerminal CTerminal E ‐ Domestic Terminal E ‐ InternationaCount Col % Count Col % Count Col % Count Col % Count Col %CountCol % Count Col % Number of WNone 1712 88.82 2293 87.26 2271 84.59 375 85.55 402 78.63 7053 86.12 1 136 7.07 176 6.69 233 8.69 43 9.83 72 14.17 661 8.07 2 57 2.97 85 3.22 101 3.75 12 2.71 26 5.12 280 3.42 3 110.57271.03391.4430.6740.86841.02 4 1 0.07 10 0.38 17 0.62 1 0.18 4 0.82 33 0.40 Between 5 and 10 80.43371.41180.6810.2820.35670.81 More than 10 1 0.08 1 0.02 6 0.22 3 0.79 0 0.05 12 0.14 Total 1928 100.00 2628 100.00 2684 100.00 438 100.00 511 100.00 8189 100.00

E‐66 2010 Logan Internation Airport Air Passenger Ground Access Survey Variable X‐Tabulation Tables ‐ All Passengers

X Tab 22 Parking Choice by Carrier Type Carrier Type Total Legacy Low‐cost International Count Col % Count Col % Count Col % Count Col % Count Col % Private Vehi Driven away by someone else, not 1548 62.76 1088 72.23 220 77.13 2857 67.07 Parked at airport in terminal garag 750 30.39 327 21.71 50 17.49 1127 26.45 Parked at airport in economy lot 92 3.74 55 3.68 10 3.44 158 3.70 Parked in lot off‐airport 77 3.12 36 2.38 6 1.95 118 2.78 Total 2467 100.00 1507 100.00 286 100.00 4260 100.00

E‐67