technical magazine June 2013

Special edition

FASTFlight Support Technology 02 FAST FAST magazinepublisher Bruno PIQUET of thisinnovativenewmedia! Enjoy yourreadingandallthebenefits and somuchmore... to technicaldrawings,hyperlinkseasenavigation to understand,3Dimagesgiveanewdimension information, diagramsareanimatedmakingthemeasier Articles areenrichedwithvideosgivingcomplementary The addedvaluetoyou,thereader,ismanyfold: tablet applicationalongsidethetraditionalpaperversion. FAST magazineisinnovatingtoobyintroducingafree you willseethattheA350XWBisampleevidenceofthis. Going throughthearticlesofthisFASTspecialedition, if itbringsrealvaluetoourcustomers. However webelievethatinnovationisonlyworthwhile at Airbuswereallyliveandbreatheitonadailybasis. Nowadays everybodytalksaboutinnovationand Dear reader, AIRBUS Programme Head ofA350XWB Didier EVRARD

AIRBUS & IntegrationTests Head ofFlight Fernando ALONSO

Together, let’sgofortheA350 XWBamazingeXperience! for thebenefitofairlinesand passengers worldwide. directly orindirectly,tothedevelopment ofthis21stcenturyhigh-tech , We sincerelythankallthepeople whohavetrustedusandcontributed, passion ofthousandspeopleatAirbusanditspartners allaround theworld. involvement ofourcustomers,tothegreatteamspirit, dedication andthe We havewrittenthissuccessstoryalltogether,thankstothe confidence and the performance intermsofsafety,efficiency,reliability,maturity and operability. confirms calculationsandthatthisoutstandingaircraftdelivers the expected in ourintegrationrigsandonflightsimulators.Itisnowtime tomake surethatreality All alongthedevelopmentphase,broadtestinghasbeenperformed withoursuppliers, first flight,weenteraphasewheretheA350XWBfaces reality offlight. testing andcertificationperiodaheadofus.Afterthemagic and the emotionof But beforewedeliverthisfantasticproducttoourcustomers, we have anextensive that willdelightbothpassengersandcrew. maturity fromdayone.Its‘eXtraWideBody’willprovideamost comfortablecabin an aircraftthatwillmeetalltheirexpectationsanddemonstrateunprecedented Having involvedcustomersfromanearlystageofdevelopment, Airbus isoffering degree ofcommonalitywiththeAirbusfamilyforbestoperational performance. innovative airframetechnologiesandoptimizedsystems,whilekeeping ahigh Intelligent bydesign,theA350XWBiscombiningadvancedaerodynamics, Body), themostefficientlongrangeaircrafteverbuilt. This magazinewillgiveyouacomprehensiveoverviewoftheA350XWB(eXtraWide We areverypleasedtopresentyouthisFASTspecialA350XWBedition. Dear Airbusfriends,

FAST is governedbyFrenchlawandexclusivejurisdiction isgiventothecourtsandtribunals competent jurisdiction.Airbus,itslogo,A300,A310, A318,A319,A320,A321,A330, Flight AirworthinessSupportTechno made hereindonotconstituteanofferorformpartofanycontract.Theyarebasedon any damageinconnectionwiththeuseofthisMagazine andthematerialsitcontains, even ifAirbusS.A.Shasbeenadvisedofthelikelihood ofsuchdamages.Thislicence information. ThisMagazine,itscontent,illustrationsandphotosshallnotbemodified Airbus informationandareexpressedingoodfaithbutnowarrantyorrepresentation nor reproducedwithoutpriorwrittenconsentofAirbusS.A.S.ThisMagazineandthe representation. Airbusassumesnoobligationtoupdateanyinformationcontainedin materials itcontainsshallnot,inwholeorpart,besold,rented,licensedtoany infringement ofcopyrightoranyotherintellectual propertyrightinanyothercourtof involves anumberoffactorswhichcouldchangeovertime,affectingthetruepublic can becontactedtoprovidefurtherdetails.Airbus S.A.Sshallassumenoliabilityfor of Toulouse()withoutprejudicetotheright ofAirbustobringproceedingsfor of yourcompanytocomplywiththefollowing.Nootherpropertyrightsaregranted is givenastotheiraccuracy.Whenadditionalinformationrequired,AirbusS.A.S this documentorwithrespecttotheinformationdescribedherein.Thestatements third partysubjecttopaymentornot.ThisMagazinemaycontainmarket-sensitive or otherinformationthatiscorrectatthetimeofgoingtopress.This By takingdeliveryofthisMagazine(hereafter‘Magazine’),youacceptonbehalf by thedeliveryofthisMagazinethanrighttoreadit,forsolepurpose Special edition Airbus technicalmagazine A340, A350XWB,A380andA400Mareregistered trademarks. articles shouldberequestedfromtheeditor FAST magazineisavailableoninternet www.airbus.com/support/publications Authorisation forreprintingFASTmagazine Communications A350XWB:EricEZELL Test PhotoLab,EADSCorporate Heritage,E Photo credits:AirbusPhotographic Library,AirbusFlight e-mail: [email protected] Cover: A350XWB,rollingoutthetail Page layout:DarenBIRCHALL Editor: LucasBLUMENFELD © AIRBUSS.A.S.2013.ANEADSCOMPANY Fax: +33(0)561934773 Publisher: BrunoPIQUET All rightsreserved.Proprietarydocument Tel: +33(0)561934388 under ‘Quickreferences’ Photo by:L.LEPISSIER ISSN 1293-5476 Photo copyrightAirbus Printer: Amadio logy x M Company

Around theclock...around world Worldwide fieldrepresentation Drawing fromourexperience FAST fromthepast OfficeandCustomerOperationsSeminars Customer involvement Operability andmaturity Airline operations The rightalchemy Systems The intelligentairframedesign Structure Extrawide benefitsforpassengersandcrew Cabin &cargodesign Clean linesandimprovedinteractivity Cockpit Working towardsMSN001 Zero testmeans An overviewoftheA350XWB Looking good

46 44 36 32 28 18 12 08 04 47

03 FAST A350 XWB Looking good A350 XWB

Airbus’ desire to perfectly align the A350 XWB with client needs is embodied in the expression used throughout the programme, ‘Shaping efficiency’

Its principal objectives are to create: • A complete market-matching family One aircraft in three sizes, for the 250 to 400 seats market allowing true long-range capability • 25% lower operating costs - Efficient design driving costs down by 25% - Reduction in fuel burn and CO2 • A comfortable and efficient cabin - High comfort 9-abreast baseline with 18” seat width - Crew-rest areas outside of revenue space - More revenue potential A new long range market-matching family of technically superior aircraft Looking good available in three class configurations

There’s a classic design expression Seats: 270 An overview of the A350 XWB that says ‘Form follows function’. Range: 8,500 NM (15,750 km) For this to be true, the function needs Wing span: 64.75 m (212 ft 5 in) As the A350 XWB programme to be correctly identified and what better Overall length: 60,54 m (198 ft 7 in) way to define what clients expect from Overall height: 17.05 m (55 ft 11 in) reaches the important and magical a brand new Airbus aircraft family Maximum Take-Off Weight: 259,000 kg phase of real flight, FAST presents than by asking them.

the technological innovations Airbus used its latest aircraft, the A380, that will let this new Airbus as a starting reference, then asked client companies to join Airbus in order to Seats: 314 family take to the skies. develop an aircraft that fits seamlessly Range: 8,100 NM (15,000 km) The least we can say is that into their existing fleets. Wing span: 64.75 m (212 ft 5 in) Listening attentively to what, for them, Overall length: 66.89 m (219 ft 5 in) it’s looking very good. constitutes the perfect aircraft has Overall height: 17.05 m (55 ft 11 in) allowed us to evaluate what pleased Maximum Take-Off Weight: 268,000 kg them most about the current Airbus offer and where their priorities lie for aircraft of this type.

By building on success, the A350 XWB Seats: 350 will not only retain commonality with Range: 8,400 NM (15,600 km) other Airbus aircraft but respond Wing span: 64.75 m (212 ft 5 in) perfectly to the needs of our customers. Overall length: 73.88 m (242 ft 5 in) Overall height: 17.08 m (56 ft) Maximum Take-Off Weight: 308,000 kg FAST FAST

04 05 A350 XWB Looking good Looking good A350 XWB

The A350 XWB is designed for eco-efficient operations Carbon-Fibre-Reinforced Polymer (CFRP) - no corrosion & tasks

Departure Cruise Arrival • Wings • Centre wing box and keel beam Improving air quality Low fuel burn Latest technology • Tail cone NO emissions up to 35% Only 69g CO /pax/km Continuous Descent Approach x 2 • Skin panels below the CAEP6 (CDA) • Frames, stringers and doublers (environment protection Unlimited ETOPS Required Time of Arrival • Doors (passenger & cargo) standard) (Extended-range Twin-engine (RTA) Operational Performance Standards) Latest technology Quieter aircraft Titanium - no corrosion tasks Noise Abatement Departure Latest technology Up to 14dB below ICAO Procedure (NADP) Required Navigation Performance Chapter 4 regulations • High load frames (RNP 0.1) to help optimize routes • Door surroundings 8% miscellaneous and approaches Efficient operations • Landing gear 19% Aluminium Brake To Vacate • Pylons (BTV)

53% 6% Steel Light using CFRP Composite 53% composites 14% Titanium

Eco-efficiency by design 25% less • Having the lowest fuel burn engines also means An optimized cross section Cabin sized - An extra large 220 inch (5.59 m) cross-section (armrest-to-armrest) lowest CO emissions per person per km operating costs 2 - Wide windows • Quieter aircraft for comfort - Flat floor for greater comfort by design Less pilot workload and training by design and growth Adapted crew rest areas Every aspect of the A350 XWB’s • Ergonomic flight deck (see page 12) - Cabin crew rest compartment with up to 8 cabin crew bunks design has been reviewed • Commonality and innovation for lower pilot workload The A350 XWB Family takes - Crew rest space without using revenue space and improved to meet this and reduced costs comfort and capacity - Secluded access and dedicated changing areas impressive target. to a different level, for both Even noise levels have been Optimized wing efficiency by design passengers and crew. Flight crew rest compartment greatly reduced making it - Two flight crew bunks and a workstation • Mach 0.85 cruise speed, reduced flight time the most environmentally- with secure access from the flight deck friendly aircraft in its category. validated on the A380 programme and flight tests • Finest : reduced fuel burn, more range • Advanced high lift devices

Optimized Turn Around Time • Commonality also means that no special Ground Support Equipment (GSE) is needed

Less maintenance by design • Intelligent airframe using 53% composite materials • New 4-panel concept • Simple, robust more efficient systems building on A380 new generation systems

New generation, fuel efficient long range engines • Lowest specific fuel consumption engines FAST FAST

06 07 Zero test means A350 XWB Expanding suppliers’ parameters Initial testing

With the advent of the Airbus New Supplier Policy (NSP), applied fully for the first Functional Integration Benches (FIB) time on the A350 XWB programme, Airbus has moved towards a greater reliance on its suppliers to test the systems that make up a modern aircraft. NSP has seen The first tools used by the Airbus Flight and Integration Test Centre to start integra- a move towards giving suppliers responsibility for bigger work packages and tion testing are a fleet of Functional Integration Benches (FIB). These benches Zero importantly, for the integration of the various components and software within cover almost the complete scope of the systems present on the aircraft with a their responsibility together. mixture of real hardware (systems under test) and models for systems not present. The benches vary in complexity, but are all similar in architecture and are designed Airbus’ role begins when systems, components and software from different to test a ‘function’ on the aircraft. Examples include the ‘Fuel FIB’ where the suppliers need to be integrated and made to work seamlessly together. This is complete functionality of the fuel gauging and management system will be tested. test what is called ‘integration testing’ and is key to Airbus’ ability to develop mature Another example is the ‘Control and Guidance Integration FIB’ where the complete aircraft, as expected by our customers – the . flight control and auto-pilot system will be tested.

Before any testing has been done at Airbus, there have already been thousands These FIBs are equipped with real hardware which is updated regularly during the of hours of testing performed by the suppliers. This testing starts with development development: means testing of prototype equipment for new technologies being introduced on the A350 • S0 standards for the FIB entry-into-service XWB. The testing then continues with component testing to demonstrate the • S1 standards for Final Assembly Line testing, Before MSN001 even flies, performance and reliability of each component (qualification testing). • S2 standards for the first flight thousands of hours of testing Where a supplier is responsible for a complete system (or part of one) they • S3 standards for the aircraft’s entry-into-service. will already have been performed continue with pre-integration testing of their system, including verifying interfaces and all potential scenarios for the with other systems through models provided by Airbus. During this phase of The FIBs are also equipped with models provided by the suppliers of other systems first flight will have been explored. testing, the supplier is in charge of performing the testing, but Airbus’ engineers not present on each FIB to test the interfaces with these systems. On modern By the time the aircraft flies, are involved both to ensure the right testing is performed, but also to provide ad- aircraft like the A350 XWB, no system operates without connections and interfaces both the flight crew and the vice and support based on Airbus’ know-how built up over 40 years of experience. with many other systems on the aircraft. Hence the Airbus integration strategy engineers will already know the relies heavily on the quality and representativity of these models. aircraft and its systems well. Once the pre-integration testing has reached a sufficient level of maturity, the first components and systems in their first standard (S0) are delivered to Airbus and the Of course, flight testing will always real work of integration testing begins. bring some surprises but many of ‘Zero’ means the issues will already have been Testing the aircraft on the ground seen and corrected even before the aircraft takes to the air. VERIFICATION & VALIDATION A key part of the Airbus integration strategy is also a series of ‘zero’ means. PROCEDURE These test rigs are a complete representation of the systems on the aircraft. These means are as close as we can possibly get to MSN001 – hence the name DESIGN TESTING ‘zero’ (MSN000) means.

Final Functional High lift ‘zero’ Concepts technical Computer verification & ergonomics integration on mock-ups during flight The high lift system is one of the most mechanically complex systems on the aircraft. assessments Testing development perimeter tests The system comprises a complex series of mechanical drive-shafts, actuators aircraft and linkages that deploy the slat and flap systems for take-off and landing. Due to the potential to generate roll asymmetry that could not be controlled if Validation of Validation/ Integration deflections were different between left and right hand wings, the systems also Research Human-Machine Integration simulators comprises a complex detection system to lock the slats and flaps in place if a simulators Article by Interface concepts at aircraft (Zero test failure is detected. The A350 XWB high lift system also includes new technology & flight laws level means) Mark COUSIN with the Advanced Drop Hinge Flap (ADHF) system. Vice-President The Airbus high lift ‘zero’ rig, located in Bremen (Germany), consists of a complete Head of Systems Piloted Validation/ Functional left hand ‘wing’ with all the systems that will be found installed on MSN001. Integration Development validation Integration Integration The aircraft structure is not present and is replaced by a steel structure to allow AIRBUS simulator at aircraft at function level level Benches the system to be installed and operated. The right hand wing is simulated by a high technology electro-hydraulic brake system. This test rig is used to perform AIRBUS many safety tests prior to the first flight to ensure safety. A number of tests are High lift system performed on this rig that would be too dangerous to perform in flight – deliberate failures of shafts or drive links, for example. The A350 XWB high lift ‘zero’ has been operational since late 2011 and was Validation/Integration System at system level Integration upgraded to full MSN001 configuration with real flaps installed in September 2012. Benches

DEVELOPMENT INTEGRATION FAST FAST SUPPLIERS

Equipment verification 08 09 10 FAST A350 XWB Double side-staylandinggear Integration simulator Zero testmeans configuration) orlossofengine power. and itssystemschecked–for examplelossofelectricalpower(emergency potential failurecaseshaveto besimulated,thebehaviourof aircraftanalyzed all possiblescenariosthatcouldoccurduringtherealfirst flight. Hence100%of around threemonths.DuringtheVFFcampaign,testteams havetosimulate and havebeenperformingtheVirtualFirstFlight(VFF)campaign whichwilllast Landing gear‘zero’ 2013, thesimulatorshavebeenconfiguredinMSN001’s firstflightconfiguration The integrationsimulatorshavebeenoperationalsinceearly 2012. SinceFebruary During thesetests,theoverallperformanceofentireaircraft is under scrutiny. simulator isoperatedbya‘crew’insimulationofevents that could occurinflight. systems aroundit.Thesecondtypeoftestingis‘operational testing’ wherethe of testingisspecificallyfocussedontheintegrationagiven systemwiththeother The integrationsimulatorsareusedfortwomaintypesoftesting. Thefirstcategory all thesecomplexsystemsworkasdesigned. individually beforebeinginstalled,butcomprehensivetestingis needed toensure that allthesystemsandcomputersworktogether–theyhavebeentested than simulated.Theprimarypurposeoftheseintegrationsimulators istoensure common trainingsimulatoristhattherealaircraftcomputersare installed rather real aircraft.Thebiggestdifferencebetweenanintegrationsimulator andthemore A350 XWBcockpitconnectedtotherealaircraftcomputersthat arefoundonthe The twointegrationsimulators,locatedinToulouse(France)consist ofafull Integration simulators operational environmentandensurecorrectoperationofallthecabin systems. During thesevirtualflights,airlinecabincrewswillbeusedtosimulate thecabin MSN002 (thefirstdevelopmentaircraftwiththefullinterior). a seriesofvirtualcabinflightstotestallthesystemsprior thefirstflightof Cabin ‘zero’hasbeenfullyoperationalsinceearly2013andwillbeusedtoperform to amock-upofthefullA350XWBfuselageandknownascabin‘zero’. system andtoiletsmustbetested.Thisisalldoneonaseriesof FIBs linked Everything fromtheairdistributionsystemtoIn-FlightEntertainment (IFE) The cabinsystemsaretestedin‘zero’Hamburg(Germany). Cabin ‘zero’ intended. ensuring thattheemergencyfree-fall(gravity)extensionsystemwill perform as to performmanysafetytestspriorthefirstflightensure –forexample the systemandlandinggearstobeinstalledoperated.Thistest rigisused The aircraftstructureisnotpresentandreplacedbyasteel toallow landing gearsystemidenticaltothosethatwillbefoundinstalled onMSN001. The Airbuslandinggear‘zero’rig,locatedinFilton(UK),consists of acomplete technologies likethedoubleside-staylandinggear. is criticaltoaircraftsafety.TheA350XWBlandinggearalsoincorporates new The landinggearsystemisalsoaverycomplexhydromechanicalwhich

‘in flight’. already havemanyhoursofexperience the timetheyflyaircraft, will involved inmanyofthetests so thatby tests, theMSN001flightcrews willbe During theVirtualFirstFlight (VFF) in theFinalAssemblyLine. is identicaltothatinstalledonMSN001 All equipmentinstalledonaircraft‘zero Frequency electricalGenerator(VFG). hydraulic Pump(EDP)andVariable generated bytheaircraftEngineDriven and electricalsupplyfromthepower actuator (EBHA)takesitshydraulic via the1553databus.Theflightcontrol mitted totheflightcontrolactuators Secondary) andthecommandstrans Flight ControlComputers(Primary/ the commandisprocessedby moves theside-stickincockpit, from cockpittotail.Whenthepilot configuration, wetestthesystems bird tocreateaircraft‘zero’.Inthis the integrationsimulatortoiron before flyingtheaircraftistoconnect The finalstageofintegrationtesting to MSN001 From aircraft‘zero’ the safetyoffirstflight. many testsnecessarytoguarantee systems ontheaircraftandtoperform ensuring integrationbetweenthemajor MSN001. Theironbirdiscriticalto aircraft partsthatcanbefoundon upgraded toincorporateallthereal The ironbirdhasbeenprogressively replace missingaircraftparts. were manyindustrialpartsusedto on’ wasachieved.Atthistimethere since theendof2010when‘pressure The ironbirdhasbeenoperational actuators, etc.). control actuators,landinggear through topowerconsumers(flight generators drivenbyindustrialmotors) (aircraft hydraulicpumpsandelectrical systems rightfrompowergeneration The ironbirdcomprisesthecomplete hence thename‘ironbird’. is replacedbyalargesteel(iron)frame, ‘zero’ testrigs,theaircraftstructure As withthehighliftandlandinggear tem installedexactlyasonMSN001. hydraulic, electricalandflightcontrolsys (France) comprisesofacomplete The ironbird,locatedinToulouse Iron bird

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- A350 XWBMSN001 Iron bird Zero testmeans A350 XWB

11 FAST The Articletitle 12 FAST The Articlesub-title Guy MAGRIN Cockpit A350 XWB , ChiefTestPilotontheA350XWBprogrammepresents and makingtheAirbuspilotfeelquicklyathome. are maintainedthroughout,givingthecockpitatypicalAirbusfamilyfeel However, itissoonapparentthatthefamiliarAirbusdesignphilosophies by thecleanlinesanduncluttereddisplayspresentedtopilots. On enteringthecockpitofA350XWB,oneisimmediatelystruck Cockpit

A350 XWB

13 FAST 14 FAST Styled looksoftheA350XWBcockpitwindows Clean linesandoptimizedspace Cockpit A350 XWB The A350XWBtakesthebasicA380concept,butimprovesinterfacewith improved dispatchreliability. (-30kg lessthanA380screens),reducedelectricalpowerconsumptionand not existonanyotherlargecommercialairlinertoday.Itprovidesaweightbenefit The configurationofsixidenticallargedisplayscoveringEFBand avionics does information displayedonscreens. the flightinprogress,thanksto‘PushToBeHappy’optionwhichselects Even losingthreescreens(whichishighlyimprobable)doesnotseverelyimpact recovered manuallyonthelowercentrescreen. avionics pages.ForoneortwoouterscreenfailurestheOISinformation canbe the needarise.Incaseofscreenfailure,automaticreconfiguration occurs forthe the externalscreensaswelloppositeMulti-FunctionalDisplay (MFD),should Extended pilotinteractivityallowsthepilotstousecursorcontrol tomanage further improvescockpitefficiency. pilots. Thisconfigurationalsoprovidesasupplementaryavionics page which central screen(OISon‘centre’)vastlyimprovingthesharingofinformationbetween format whilstatthesametime,thereisabilitytopresentinformation onthe Onboard InformationSystems’(OIS)applicationsareadaptedto thelargescreen and optimumflexibilityfordisplayinginformation. with thelateralscreensangledinwards,toallowexcellentcross-cockpit visibility The ideawastoadoptanewlargeLCD(LiquidCrystalDisplay)screen layout Six identicallargeformatscreens several improvementsandinnovations. Using theA380cockpitdefinitionasastartingpointA350XWB hasintegrated to thegivensituation. tion between pilots much easier, whileprivileginginformationthatcorresponds screens) makesthetaskofsharingoperationalinforma identical six (using design across thecockpitwithimprovedandextendedinteractivity.Inparticular, the larger andbetterpositionedscreens,providingvisibilityof information

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applications foracorrectcomputationbythecrew(Airbusperformancepackageonly). the statuspagewithautomatictransferoffailureimpactto performance responses. a situations improvesreadability,easingcorrectiveprocedure.For multiple failures, promising thesequenceofabnormalproceduresbeingrun.Isolating This separationnowallowsforthenormalcheckliststobefollowed without com The A350XWBcockpitnowseparatesthenormalchecklistfrom‘abnormal’. has beenimplementedtoeasethecrew’sworkloadduringpre-flight dispatch. (system pages,shortcuts,deferredandabnormalprocedures).Adispatchfunction The ECAMinterfacehasbeenrevisitedwithimprovedaccessto information Improved ElectronicCentralizedAircraftMonitoring and cellphone. System) fordataupdatesbyWi-Fi,widebandSATCOM(Satellite Communications) its home-baseviaclassicalACARS(AircraftCommunicationAssessing &Reporting mode incaseofmultiplefailures.TheA350XWBisalsoableto communicate with the systemfulfilsfunctionalityofclass1,fullyfunctionalinstandalone laptop of thecockpitalsoallowspilotstoplacelaptoponlateral surface. Hereby, since thereisasegregationofthetwoworlds,avionicsandEFB. Theorganisation This integrationdoesnotendangerthesecurityofintegrated avionicssystems applications. independent (class2)allowingcompaniestodevelopandusetheir ownproprietary Although completelyintegratedwithintheaircraftavionicssystem, itremains from the‘OISoncentre’functiontoimprovecrewcoordinationandshareworkload Control Unit(KCCU)caninteractwiththecockpitscreens.Furthermore, itbenefits The EFBisastandardlaptopcomputer.However,itsintegrated KeyboardCursor Integrated andintuitiveElectronicFlightBag A350 XWBoverheadview priority system automatically provides the pilot with a recommended order of priority systemautomaticallyprovidesthepilotwitharecommendedorderof Failuresaffectingperformance(landing,forexample) (EFB)

are presentedon (ECAM)

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for thecrews or anoperationaladvantage improvement insafety has tobedrivenbyan functionalities andtechnologies The introductionofnew has toremaineasy Crew communication of errormanagement must includeconsideration The validationprocess (both goodandbad) and characteristics to crewrequirements The interfacemustbeadapted as anaidtothecrews The automaticsareconsidered of thestateaircraft comprehensible appreciation and toprovidearapidly to simplifycrewtasks The interfacesaredesigned then efficiency then passengercomfort, Design priorityissafety, experience andpilotabilities to alargevarietyofpilot The cockpithastobeadapted to theaircraft risk ofdangerordamage to thepilotwhilstavoiding Full controlauthorityisgiven this authority and themeanstoexercise with completeauthority The pilotisresponsibleforsafety 10 designprinciples: cockpits basedupon Airbus developsits Cockpit

A350 XWB

15 FAST 16 FAST A350 XWB • • • • • • for thefollowingreasons: is alwaysprivileged.Ifmodificationsareundertakenthey are When designingacockpit,commonalitywiththeAirbus family reducing crewworkloadandtherebyimprovingsituationalawareness. In thecaseofadoubleenginefailure/flame-out,APremainsavailable engaged, evenfollowingsmallexcursionsoutsidetheflightenvelope. The Auto-Pilot(AP)hasbecomemorerobustinthesensethatitwillremain Robust Auto-Pilot for noiseabatementreasonshasconsiderablyimproved. Performance). Theabilitytoflyprecisetrajectoriesthroughdifficult terrainor System) offeringincreasedpositionaccuracyuptoRNP0.1(RequiredNavigation upon conventionalnavigationaidsorDiffGPS(DifferentialGlobal Positioning The FMSallowsthecrewtoperformavarietyofapproacheswhether based to providebetterpredictionsfortheremainderofflight. deployed), theFlightManagementSystem(FMS)canbeadjusted for fuelburn the route.Similarlywithanyproblemincreasingaircraftdrag(e.g.: spoilerfixed assess thecapabilityofaircraftfollowingadegradationatany pointalong such assingle-enginefailureordepressurizationusingthe‘What if’function,to permanently availabletoeasefuelsavings.Thepilotcanplayavirtual scenario included, significantlyreducingthepilot’sworkload.Alongrange modeis Improvements andfunctionstoanticipatecertainfailurescenarios are now Improved FlightManagementSystem Improvements duetonewtechnologies Improvement ofpassengercomfort Feedback fromoperators Aircraft specifics Changes inregulationorotheraeronauticalsystemsandprocesses Improvement offlightsafety Cockpit (FMS)

based onselectedhypotheses. is capableoflandingontherunwayavailable the crewtoquicklycheckthataircraft Furthermore, aspecificinterfaceallows contamination levels. A350 XWBwiththeintroductionofrunway the A380arefurtherimprovedon Protection Brake ToVacate/RunwayOverrunWarning& aircraft’s capacitytotake-offinasafemanner. speed values,thegeographicpositionand the sourceoferror)checkingcoherence Correct take-offspeediscalculated will automaticallyprovidea‘WeatherAhead’alert. and aweather(Wx)threatisdetected,thesystem If thecrewhasnotselectedradardisplay (AutoRange/AutoMode). understandable pictureofthethreat appropriately to warning, thedisplayautomaticallyadjusts In thecaseofaWindshear,TerrainorTCAS a typingerror. can beloadeddirectlywithouttheriskof Monitoring frequenciesreceivedinthemailbox capability data-linkviaSATCOM,VHForHF. with FANS(FutureAirNavigationSystem)AandB Voice communicationshavebeenimproved (In-Trail Procedures). category, etc.,andalsoprovidesthefacilityforITP information suchasspeed,callsign,turbulence (Automatic DependentSurveillance–Broadcast) in thevicinity provides an The ATSAW(AirborneTrafficSituationAwareness) is inthevicinity. speeds priortoaltitudecapturewhenothertraffic prevents unwantedalarms The TCAP(TCASRAPrevention) traffic automatically respondtoavoidconflictual Collision AvoidanceSystem)allowstheaircraftto The AP/TCAS(AutoPilot/FlightDirectorTraffic and efficiencyofoperation for generalflightsafety Added value basedupontheAuto-Pilot. (BTV/ROW/ROP)systemsfrom improved awarenessoftraffic with addedvaluefromADS-B provide animmediately

duetohighvertical

(often

Commonality (FOC) of FlightOperations The trainingadvantages due toA350XWBcommonality Cost-saving andbettertraining XWB andA320Family,A340 or A380aircraft. Airbus willalsosupportairlines wishingtoimplementMixedFleet FlyingwithA350 will be25days(projectedand subjecttoapprovalfromtheaviation authorities). The standardlengthofafullA350 TypeRatingtrainingcoursefor non-Airbuspilots durations of11,10and5training daysrespectively. sessions, willbeavailablefortheA320Family,A340andA380 pilotswithanticipated The A350XWBCrossCrewQualification(CCQ),including Full Cross CrewQualification • • • • • Self-study This newgenerationof‘learningbydoing’approachusestrainingtoolssuchas: to normaloperations. a ‘flyingschool’concept,promotingmanualflyingfromFFSsessions dedicated at anearlystageinthecourse.FutureA350 XWBpilotswillalsobenefitfrom Hands-on trainingbyusingtheFullFlightSimulator(FFS)hasbeen integrated increased scenario-basedtrainingsessionsandrealism. The A350 XWBAirbusPilotTransition(APT)trainingconceptwill benefit from Realistic trainingforpilots Procedure operations(handlingandmanoeuvring) and Part-TaskTrainer(PTT) Aircraft operationstraining:ComputerBasedTraining(CBT) Systems knowledge Training withaninstructorinacrewconfiguration 10 days Rating A350 Same Type Rating A340 Same Type 5 days 8 days days 2-3 11 days

14 days

days 14 A380

Rating A330 7 days Same Type Mixed FleetFlying(MFF) under asinglelicenseendorsement. and tothenbeableflybothaircraft days withoutFullFlightSimulatortime qualify ontheA350XWBin8training If granted,A330pilotsareexpectedto A330 andA350XWB. of aCommonTypeRatingforthe Airbus ispursuingregulatoryapproval Rating (CTR)withtheA330 A350 XWBCommonType greater jobsatisfactionforpilots. environment, hencecontributingto It alsooffersamorevariedworking through greaterrosteringflexibility. ciency andincreasesproductivity MFF enhancesflightcrewprofi let pilotsflyseveralAirbustypes. It ispracticalandeconomicalto facilitates MixedFleetFlying. flight crewtrainingbutitalsoallows Commonality meanssavingsin 15 days Cross CrewQualificationpath 7 days Common TypeRatingpath Rating A320 Same Type

Cockpit - A350 XWB

17 FAST 18 FAST Cabin &cargodesign track loadingsystem compartment withaseven A350 XWBforwardcargo between sidewalls Extra widecabinof221”

19 FAST

A350 XWB Cabin & cargo design Cabin & cargo design A350 XWB

‘Form follows function’ is a well proven principle Cabin in modern architecture and industrial design. The principle is that the shape of an object should be & cargo L G primarily based upon its intended function or purpose. 1 A A 1 In architecture the ‘form’ translates G design L C L principally by the optimization of weight, seat count and payload while developing comfortable, safe and Article by Stefan HIESENER efficient functionality. 220 inches / 5.59 metres Vice-President (from armrest to armrest) A350 XWB Cabin & Cargo Requirements based Architecture Cabin layout On the A350 XWB, the approach for the cabin design is ‘requirements based AIRBUS engineering’. A set of functional requirements and quantified performance Before a layout is completed, the revenue generating areas for the cabin and cargo targets was formulated by client companies and based on previous experience. compartment need to be defined. One of the first steps is starting with the seating 2 A A 2 They are the basis for the cabin interior including monuments and seats, the cabin arrangements. The key question is to find the right cross section. G systems and cargo compartment. The A350 XWB fuselage has been designed to get the right balance between cabin They cover concerns such as safety and security, cabin comfort and efficiency, comfort and aircraft performance. cabin operations, maintenance and integration. The A350 XWB allows the installation of several seating configurations from One example of a top level operational requirement is commonality with the Airbus Premium seating with 4-abreast suites up to (theoretically) 10-abreast. family, which reduces crew training. A design driver for the cross section is the 3-3-3 seating A performance requirement is, for example, maximum seat count. In the case of arrangement. This optimum cross section maximizes A350-900 the A350-900 there will be a maximum passenger capacity of 440. seating comfort giving each passenger an 18” seat cushion while providing an acceptable aisle width standard cabin configuration Cross section to perform cabin service. Clearance from the lining had to be added to ease 48 Using the operational and performance requirements, it was calculated that the installation of the outboard seats. (6-abreast seats) A350 XWB needs four door zones and at least three seating areas in between. The result is a 220” cross section. 267 Economy Class (9-abreast seats) for a total of 315 passengers Cargo compartment

Figure 1: A350 XWB reference 9-abreast layout The lower half of the cross section is designed around the cargo compartments and the loading system. The A350-900 has three compartments, i.e.: the forward, L L L L aft and bulk compartments and can load up to 36 LD3 containers (see lower image 3 A A 3 on page 18) or 11 standard pallets of 96 inches. Special equipment is available for the transport of live animals, perishable goods, heavy pallets and vehicles.

Door zones Adequate space around the doors allows a quick turn-around for and catering. Most of these areas are at the junction of galleys, lavatories and crew equipment stowage. Each door area has a double Cabin Attendant Seat (CAS) and the A350 XWB offers up to 22 standard or high comfort positions. The area between the assist spaces of the exits and longitudinal aisles is a critical dimension for the cabin width, particularly in the conical areas of the fuselage.

L L 4 A A 4

G A = Attendant seat C = Central stowage G = L = Lavatory = Door FAST FAST

20 21 at theaftinover-ceilingarea Cabin crewrestcompartment 22 FAST from thecockpitwithasecuredentrance Flight crewrestfacilitiesdirectlyaccessible balanced workingtemperatureinthecrewarea. Latest technologyinsulatedheatingandrefrigerationmonuments maintainawell creating privacyforthecrew. mock-ups andcateringtests.Theresultisaspacious practical workingarea The aftgalleycomplexat‘Door4’wasdesignedincustomer focus groups with floor spacetoprepareservicecarts. Class requiringsufficientworktopsurfaceandTourist needing sufficient Whatever thestyle,averyspacious,efficientintegrationis needed withPremium meal preparations,froma‘homestyle’kitchento‘canteen galley. These conceptsrequireahighlyvaryingamountofcateringandvery different are evencustomerswhowillofferVIPservice. Economy ClassandPremiumtoBusinessFirstservices;there The A350XWBisdesignedforallserviceconcepts,fromhigh-densitylow-cost, A furtherdesigndriverofthedoorareasisserviceconcept the airlines. Galleys space inthecargocompartmentoronpassengerfloor. Two compartmentsareinstalledintheover-ceilingareawithoutabsorbing revenue making ittheidealplaceforcrewrestcompartments. the mostforwardandaftdoorareasallowfixedpositionsfor cabinitems, While theentirecabinarrangementhastobeveryflexibleinterms of installation, Crew restfacilities

rest facilities Cabin crew

Cabin &cargodesign rest facilities Flight crew A350 XWB

23 FAST 24 FAST A350 XWB Business Classdesigntheme ‘Pure Indulgence’ Cabin &cargodesign work inharmonywiththenewcabinmoodlightingsystem. surface materials,alignedtoanoverallneutralcolourpalettethat isdesignedto design themesproposedareawiderangeofstandardandoptional decorative The trimandfinishcatalogueforA350XWBiscalled‘Canvas’.Amongtheseven create spaciousnessandprovidepracticalergonomics. Beyond functionalrequirements,theinteriorhastomeetesthetic requirements, system ortheescapepathmarkingareintegratedintocabin compartment. the newfullLED(LightEmittingDiode)moodlightingsystem,passengeroxygen The furnishingisbasicallyallmonuments,partitionsandseats.Cabin systemslike overhead stowagecompartmentsandceilings. The liningisbasicallyeverythingsurroundingthepassenger:windowpanels, The cabincompartmentconsistsofthelining,furnishingandfloor covering. Cabin compartment • • Cabin decorchoiceisfocusedontwokeyprinciples: constraints forstandardlead time delivery Balancing customerdifferentiationrequestswithmanufacturing into distinctcollectionswithinthecabin themes thatallowforthetrimandfinishmaterialstobeharmonized Using extensivemarketandconsumerresearchtodefinedesign

Cabin systems display basedpassengersigns. screen controlpanel,digitalhandsetand enhanced bytheintroductionofatouch (HMI) willbeintroduced.Ithasbeen harmonized Human-MachineInterface In theA350XWBcabinasimplifiedand leading tomoreoxygenandimproving a reducedaltitudecabinairpressure the airconditioningsystem.Providing cabin comfortontheA350XWBis A muchappreciatedcontributorto Entertainment. cal galleyequipmentortheIn-Flight the waterandwastesystem,electri the doorsorevacuationsystem, They includesafetysystemssuchas mechanical cabinandcargosystems. integrated electronic,electricand The A350XWBhasasetofhighly

- on theA320. developed sinceitsintroduction of theCIDShasbeencontinuously The functionalityanduserinterface 40 applications. all cabinsystemswithmorethan The CIDSoftheA350XWBcontrols Data System(CIDS). is theCabinIntercommunication The coreoftheAirbuscabin and crew. the well-beingofpassengers

• • • • • • • • • • • • • • • • • • • • Service interphone Recorded announcements Alerting system Crew signalling Boarding music Passenger address Cabin interphone Cockpit doorsurveillance Waste indication Potable waterindication Galley cooling Doors andslides Smoke signalling Lavatory occupiedsigns IFE power Reading lights Passenger lightedsigns PAX (Passenger)call Air conditioning Cabin illumination Cabin &cargodesign A350 XWB

25 FAST Structure A350 XWB

Main deliverables BROUGHTON (UK) FILTON (UK) Wing box (pre-equipping) Wing Landing gear per Airbus site Fuel systems

Development and/or Testing HAMBURG (Germany) Assembly and/or Equipping Cabin and fuselage Customer delivery Aft fuselage Structure Forward fuselage Cabin and fuselage Customer definition centre NANTES (France) Centre wing box, keel beam, STADE (Germany) radome and air inlet Centre wing box, keel beam, Aft fuselage upper radome and air inlet and lower shells Wing upper cover Vertical tail plane SAINT-NAZAIRE (France) Vertical tail plane Front and centre fuselage Front and centre fuselage BREMEN (Germany) Cargo loading systems High lift Final Assembly Line Flaps GETAFE (Spain) Wing Horizontal tail plane Rear fuselage

ILLESCAS (Spain) Wing lower cover S19 Full barrel skin

TOULOUSE (France) Aircraft development SAINT-ELOI (France) Structure and systems Pylon, air inlet and nacelle integration PUERTO REAL (Spain) Final Assembly Line Aft pylon fairing Flight test Aft pylon fairing Horizontal tail plane boxes Customer delivery Pylon

Main component partners - REAR FUSELAGE & EMPENNAGE - AFT FUSELAGE 8 - S 19 Internal structure (Aciturri) - CENTRE FUSELAGE - Pax & cargo doors - Pax & cargo doors (Eurocopter Deutschland) 9 - Vertical Tail Plane rudder (Harbin Hafei (Eurocopter Deutschland) - Floor panels (EADS-EFW) Airbus Composite - Floor panels (EADS-EFW) 6 - S 16-18 Side shells Manufacturing Centre) 3 (Premium Aerotec GmbH) - Main Landing Gear doors (Daher Socata) 10 - Vertical Tail Plane box 4 - Belly fairing (Alestis ) 7 - Rear pressure bulkhead 9 (Aciturri) (Premium Aerotec GmbH) 5 - S 15 Shells (Spirit AeroSystems) 10 11 - Horizontal Tail Plane (Aernnova) - FRONT FUSELAGE 12 - S 19.1 Tailcone (Alestis)

- Pax & cargo doors 12 (Eurocopter Deutschland) 11 - Floor panels (EADS-EFW) 7 8 6 1 - S 11-12 Nose fuselage (Aerolia) 5 2 - S 13-14 Fuselage (Premium Aerotec GmbH)

2 19 16 15 1 4 18 14 3 17 13 21

23 - WINGS 22 20 13 - Winglet & wing tip (FACC) - POWERPLANT/ 14 - Ailerons (TAI) - PYLON Philippe GROSBOIS Frederic GAIBLE 15 - Spoilers (FACC/CAC)

20 - Trent XWB turbofan For illustration purposes, this view is simplified. 16 - Flaps (SABCA) Technical Executive A350 XWB (Rolls-Royce) - LANDING GEAR 17 - Leading edge (Spirit) Assistant A350 XWB Structure coordination 21 - Pylon fairing panels, 22 - Nose Landing Gear 18 - Droop nose (FACC/CAC) pylon to wing (Liebherr-Aerospace Lindenberg) Structure, AIRBUS AIRBUS rear fairing (CCA) 19 - Trailing edge Rear secondary 23 - Main Landing Gear (General Electrics/GKN) structure (Socata) (Messier Buggati Dowty) FAST FAST

26 27 Structure A350 XWB

Main airframe features A350 XWB design is classically split into its fuselage, wings and empennages and each of them has benefited from experience gathered by Airbus concerning composite use. Empennages have long been made of CFRP; now with the benefit Intelligent airframe design of in-service experience, their movable parts (rudder and elevator) are now made of Structure monolithic structure thus improving their performance in operations. The experience with empennage has also led its use in the wing structure with a 32m long single If we still ask designers to show us how clever and creative they are, our era CFRP cover. has turned aviation design into an infinitely more subtle and complex game Rear and front spars are split into three pieces supporting both lower and upper where innovation is judged by its impact on quality, cost and performance. covers. The wing box structure consists of single piece CFRP top and bottom covers that are 32m long, front and rear CFRP spars which are manufactured Around mid-2007, in order to answer customers’ requests for improved performance, the A350 XWB airframe design was in 3 pieces, internally the box is reinforced with metallic ribs. The main landing gear revised, taking into account the latest developments in applying Carbon Fiber Reinforced Plastic (CFRP). is attached into the wing box through a forward pintle fitting on the rear It was time to give birth to a concept that had been developed by designers a few years before: the intelligent airframe. and a rear pintle fitting on a gear beam. The gear beam is attached to the fuselage inboard and rear spar outboard. A double-side stay is used to better assist in The result is an A350 XWB structure that not only uses the material properties of CFRP to achieve weight loss, but using taking braking and turning loads into the airframe structure. the flexibility of applying the material how and where it is required for robustness. For load-bearing sections CFRP and metal (mostly aluminium and titanium) has been used to address corrosion issues while meeting optimal operational targets. Corrosion An intelligent airframe is also one that is quicker and easier to maintain. Sections have been re-defined using monolithic carbon fibre technology as well as keeping a 4-panel assembly concept that as proved successful on metallic aircraft. At the concept phase, feedback from operators’ inflight experience allowed Airbus to define areas of the aircraft under threat of corrosion by various environmental conditions. The A350 XWB sets stringent criteria to combat this threat. CFRP which is not subject to corrosion, is used for 53% of the aircraft but in areas sub- ject to liquid aggression like the galley areas, traditional aluminium for seat rails has been replaced by titanium. In the same way, metallic frames in the lower part of the fuselage are made of titanium rather than aluminium. In addition, a design target has been set to limit maintenance inspections (i.e. from less than 15 minutes if performed every 3 months, up to a few hours if the task is required only once every 12 years). Finally, a dedicated group of specialists has been set-up in order to check that the design guidelines are followed and design teams are helped in meeting their objectives. The result of the work is through a specific material mix, increasing the use of titanium to 14% of the airframe structure’s mass, and for a CFRP to 53%. It will also result in an enlarged inspection interval, reaching 12 year inspection-free period for most areas.

Fuselage design and assembly concept The pressurized fuselage is based on a classical and robust section assembly concept, but it has been optimized to take advantage of new CFRP technology. Each CFRP section is now made of 4 panels. Both circumferential and longitudinal dimensions of panels have been optimized in order to increase aircraft performance: • Circumferential joints are located far from heavy loaded areas like the wing

to fuselage junction Installing the first A350 XWB tail • Junctions are also positioned away from main fuselage cut-outs, like passengers and cargo doors, both in longitudinal and circumferential directions • The type of junction (one shell overlapping the other or two shells assembled side-to-side) has also been optimized. These junctions offer more supporting structure to repair the aircraft in case of heavy damage Longer panels assembled together into four sections are considered more mature and more beneficial to aircraft than having only cylindrical sections.

Structure robustness The damage tolerance of a structure is an integral part of airworthiness regulation and the CFRP fuselage has been subject to specific attention (see article in FAST No48). The resulting solution is in varying the thickness of the CFRP skin in areas where the aircraft structure is most frequently impacted. The skin thickness in the door surrounds is increased by a factor of 3 to 5 compared to areas with low risk. The result will be a structure that is less sensitive to impact damages than its metallic predecessors, whilst contributing to an overall improved performance. FAST FAST

28 29 Structure A350 XWB

Savings by aggregating manufacturing jigs and tools

The jigs and tools’ work packages for the A350 XWB were aggregated by a factor Structure of 10 in comparison to those of the A380. Logically grouped work packages have been placed throughout Airbus’ European sites in order to harmonize industrial systems. As an example, pre-assembly jigs at different sites have been aggregated into one single contract, creating the ‘Design to Cost’ plateau, leading to a smoother flow for the assembly line. This new ‘Design to Cost’ concept required tight contract management. Together, manufacturers, engineers, A350 XWB programme managers and the general procurement team defined this new project and the contract management processes. Its constant aim was to improve quality, save time and reduce overall costs.

Examples of reducing unexpected costs being detected early were: - An Airbus project management operating model structured by weekly ‘4 Box Reviews’ and Change Review Boards (CRB). The lay-head of the - A supplier/Airbus contract management defined by monthly Contractual Advanced Fibre Placement Machine Commitment Reviews (CCR). Such preventive and collaborative approaches in change management were key in delivering constant performance throughout the A350 XWB’s challenging manu- facturing schedule. The same measures will also play their part in the A350 XWB’s ramp-up and convergence with the planned completion costs.

One of the largest industrial challenges faced by the An innovative Ultrasonic – innovation in delamination A350 XWB programme was the integration of its composite industrial setup structural elements. Manufactured in numerous European How can the holes drilled in the A350 XWB’s composite fuselage be for a competitive Airbus sites, the elements are shipped to the Final inspected faster and more efficiently? This can be done thanks to ‘Percephone’, an ultrasonic inspection and sustainable Assembly Line in Toulouse (France). tool developed with EADS, allows the operator to check for possible With the advent of new tools and specific methods delamination. future A mini-tablet, a water spray container, daisy probes and ‘shoes’ of applying the composite, this production platform of various diameters are provided in a kit to check delamination of the Environmental sustainability of international proportions has been optimized composite for the loss of cohesion between the plies when drilling holes in the A350 XWB’s fuselage. Tested with success on the longitudinal holes with a green Final Assembly to consolidate similar tasks, helping to achieve made in the centre section and the forward lower shell, this new technology Line in Toulouse (France) ambitious cost reduction targets. leads to substantial savings and an accurate control. This tool (supported by EADS Development), will allow the operators to In a bid to reduce its carbon footprint, check the drilled holes in a minute, giving them direct access to the results. Airbus has installed 22,000 square meters Advanced Fibre Placement Machine This tool kit saves eight days of training, and improves the traceability of photovoltaic solar panels on the roof The composite, known as Carbon Fibre Reinforced Plastic (CFPR), is used to make for the inspection of the 36,000 existing holes located on the forward of the A350 XWB Final Assembly Line, structural parts by laminating series of ribbons to create strong, corrosion-proof and and centre parts of the aircraft. to produce an equivalent of over half lightweight forms. Upstream work is required to create descriptions of the area to be of the building’s electricity needs. The largest skin manufacturing shop located at Airbus’ facility in Stade (Germany) inspected with representation of the drill templates, and to ‘feed them’ Functioning since September 2010, houses the ‘Advanced Fibre Placement Machine’, which produces the upper and into the software. Then, the operator only needs to spray a little water in the panels have produced 2 million kWh. lower shell of the A350 XWB. the hole to facilitate the coupling between the module and the hole which Even on a cloudy day their amorphous The rollers of its laying head simultaneously place 32 parallel CFRP tapes that are needs inspection, then aim the probe at the hole. The inspection results membrane which captures diffuse 6.35mm wide and 1.27mm thick. They can be selected, laid and individually cut by are displayed in a visual representation with a coloured code: red if the radiation, generates around 20% the placement machine, allowing the production of highly complex forms. hole is delaminated, orange for contentious cases and green if the hole of full production. The 23 tonne lay-up jig moves it way towards the laying head ensuring the accura- is correct. The results of the diagnoses can be directly exported to the Maintenance-free, the installation will cy of the laminate structure, measuring up to 16.5m in length and 3.68m wide. supervision software (SPCvision) allowing automatic traceability. provide power for at least 20 years. Due to its highly sophisticated control system, the lay-up system not only manages complex forms, but also ensures that waste is kept to a minimum and that the weight is evenly optimized. It also allows to automatically integrate local reinforcement layers where required. The lightning protection layer is applied manually, afterwards. FAST FAST

30 31 32 FAST philosophy oninnovation, customers, whilekeeping was bringingvaluetoour and commonality with the and commonalitywiththe A350 XWBsystemswere designed byaddingnew functionalities whereit Airbus aircraftfamily. According toAirbus’ maximum efficiency efficiency maximum

(using PinProgrammingwhen possible). or somelightersoftwareadaptations system tocopewithhigherfuel quantity been adapted,suchastheventing For therest,somesystemshavejust due tohigheraerodynamicloads. The flapssystemisalsodifferent 6-wheel bogie. gear systemsneededtobeadapteda to heaviertowingloadsandthelanding Landing Gearhadtobereinforceddue Weight (MTOW)increase,theNose because oftheMaximumTake-Off had tobedifferentontheA350-1000, For example,theMainLandingGear the sizeofvariant. except fortheonesdirectlylinkedto feasible onthemajorityofsystems, On theA350-1000,thishasbeen efficiency intermsofoperatingcosts. management andoverallairlines’ possible inordertoallowabetterspares’ the variants,havebeenprivilegedwhen Same PartNumbers(PN),whatever concept systems family A350 XWB by commonality whereverpossible New functionswhereneeded, alchemy the right systems, A350 XWB Philippe PALMER Deputy-Head ofA350XWBSystems&TestingAIRBUS

A350-1000 A350-900 and streamlinedperformancemanagement. This policyalsoallowedAirbustoreducetheamountofsuppliers tasks This earlierinvolvementalsoallowedthemtoperform allowing themtoincorporateinnovations. Main supplierswereselectedbetweenmid-2007andtheendof 2008, developments. our mainsuppliersmuchearlierthanweusedtoonpreviousprogramme A newpolicy,appliedforthefirsttimeonA350XWB,hasallowed involving An earlierandwidenedsupplierinvolvement A350XWBsystems:arealextendedenterprise , evenbeforeAirbuscouldstarttheirinternalintegrationactivities. advanced integration

Office page45). easier andmoreaccurate(seeAirline have beenimplementedweremade maturity improvementinitiativesthat Thanks totheirsuggestionsseveral into ourdesign. customers intendtooperateA350XWB efficient intermsofincludingtheway hosted anairlineoffice,whichisvery Since 2010,ourdesignteamshave Customer involvementinourdesign • • • • • Systems simulationtesting has increasedby40% parameters betweenthesystems the numberofexchanged Compared totheA380, are usedforA350XWBsystems Around 1,500softwareroutines 2,500 differentPartNumbers The A350XWBhasover on theA350XWB are treatedbetweenthesystems More than1.5millionsignals shared between30suppliers represent 70workpackages On theA350XWB,systems Systems A350 XWB

33 FAST 34 FAST A350 XWB Systems improvementfor • • Electricity • • Common resources • • • Avionics Systems have beenkeptonareaswhereefficiencyisalreadyrecognised. or ownershipcostsimprovement,whilefamilyconceptsolutions Innovation hasbeenpushedwhenbringingeitherperformance and electronics’bay. management throughouttheaircraft,whicheliminatesneed for individualcircuitbreakersinthecockpit,cabin More useofsolid-statepowercontroltechnologyontheA350XWB,providingamodernmethod including remotecontrolofcircuitbreakersandAuxiliaryPower Unit(APU)starter/generator. Integrated primaryandsecondarydistributioncentreintheElectrical PowerDistributionSystem(EPDS), This system,introducedontheA380,isintegrallyre-conductedA350XWB. intercommunications, wasnecessarytocopewiththeincreased number ofinterconnectionsbetweenthesystems. The introductionoftheAFDX(AirborneFullDuplexSwitchedEthernet), insteadoftheA429andothertypes all acrosstheaircraft,insteadofInput/OutputModules(IOM)onA380.Theyallowsignificantwiringsimplification. Within theIMA,CommonRemoteDataConcentrators(CRDC)introducedonA350XWBhavebeenspread All communicationrelatedcomputersarenowunderasinglesupplier’sresponsibility,improvingtheintegrationaspects. Automatic reconfigurationhasbeenimplementedwhichmakes firstlowcriticalityfailurestransparenttothepilots. Larger cockpitscreenshavebeendevelopedkeepingthe conceptcommonality.

operability &performance • Cooling system • • Landing gear • FlySmart • • Fuel • • • Flight controlsandhydraulics A basicsupplementalcoolingsystemisinstalledinthegalleys. A doubleside-staylandinggearhasbeenimplemented. Corrosion issueswereaddressedbyincreasingtheuseof titanium andlowcorrosionmaterials. Maintenance nowbecomes‘effectorientated’,avoidingundue and difficulttotreatmaintenancemessages. Airbus generalizedthereplacementofOnboardReplacement Module(OBRM)withadata-loadingcapability. more adaptedtothequantityandsizeofsoftware(1,200PartNumbersonA350XWB). (PMAT) anddockingstation.Airbushasgeneralizedanewwaytomanageembeddedsoftwareupdates, Onboard InformationSystem(OIS),MaintenanceTerminal(OMT),PortableAccess The A350XWBisnowconnectedtothegroundinrealtime,leadinga‘paperless’cockpitincludingclass3 All tanksareinerted(NB:readFASTN°44,FuelTankInertingSystem–FTIS). Direct MaintenanceCost(DMC). Simpler andeasierfuelsystem:Notrimtank,notransferpumpamuchsimplerarchitectureforanimproved - - - of theaircraftperformance: Implementation ofelectronics’drivendevicesallowingtheimprovement Implementation of1553Busforbetterrobustnessinacarbonfibreenvironment. maintenance (FlightControlRemoteModuleLineReplaceable Item). Implementation oftheModularElectronics’(ME)concepttoimprove of thespoiler-flapgap. Adaptive DroppedHingeFlaps(ADHF)function:optimizehigh liftaerodynamicefficiencythroughthecontrol in oroutduringcruise. through thecontrolofwingcamber byflaps’adaptation inposition Variable Camber(VC):optimizethecruiseaerodynamics’efficiency of theliftposition;innerandouterflapsaredeflecteddifferentially. efficiency andloadsthroughthecontrolofwingcentre Differential FlapSetting(DFS):optimizecruiseaerodynamic by Airbus -NewGeneration(FSA-NG) Systems A350 XWB

35 FAST Airline operations A350 XWB

The life cycle of a Product Maturity Item (PMI) Airline operations Maturity item acquisition Solution/ Implementation Operability & maturity Lessons learned delevopment 2,300 items processed A close collaboration between Airbus and its customers and accounted in design Product findings From the start, meeting our customers’ expectations in terms Maturity network Test results screening (Engineering, Industrial of fleet management and operational performance has been with suppliers in place and Customer Services’ Implementation at the top of the agenda of the A350 XWB programme. Operability findings organisations) & Airline-like approach This meant maximizing the reliability of the aircraft and its & validation Manufacturing Design offices availability for revenue flights whilst making substantial savings. Supply chain findings In order to achieve these objectives, we had to work differently Transversal projects throughout the development of the A350 XWB programme. (leaks, seals, paint, etc.) New processes had to be implemented, not only within Airbus’ Operability test campaign Alain LEROUX A350 XWB Engineering, Industrial and Customer Services, but also Maturity Operability with our suppliers, with one thing always in mind: A collaborative platform: FAMOUS Integrator, AIRBUS design for airline operations.

We started by carefully examining lessons learned from our previous programmes. This allowed our engineers to capitalize on operational experience accumulated on our A320, A330, A340 and A380 aircraft families. We made some determining What is a PMI? architecture choices in order to drive a high level of reliability in operations. The aircraft will be equipped with an innovative feature for support called the ‘dispatch function’ which continuously assesses A Product Maturity Item (PMI) is a technical the operational performance of the aircraft and its compliance to the dispatch of the aircraft, in order to take corrective actions subject which has an impact on the maturity immediately, when necessary. and/or on the operability of the aircraft. The various sources for PMIs are: With the first flight, we will be entering the final stage of our verification and validation process. Throughout the flight testing • The lessons learned from our previous phase, we will operate the aircraft as close as possible to real-life airline conditions. The documents which support the aircraft Airbus programmes operations, from now on and after its Entry-Into-Service, will be used by flight, cabin and maintenance operations’ teams. • The product findings resulting from the The documentation includes: Flight Crew and Cabin Crew Operating Manuals, Manufacturer Minimum Equipment List, A350 XWB tests; laboratory test results, Maintenance Procedures, Aircraft Fault Isolation Procedures, Maintenance Programme, Ground Support Equipment, etc. the Final Assembly Line and the flight tests Guided by a clear set of objectives during the six years of development and which will continue after the A350 XWB’s Entry- Into-Service, we will deliver to our customers what they are expecting from the A350 XWB: maximum aircraft availability • The results of maturity transverse projects and reliability at an affordable cost. (like seals’ damage avoidance, leaks avoidance, parasitic noise, etc.) or from A new approach to maturity and operability operability test campaigns A new way of working was set up during the development phase • The issues resulting from the airline-like of the A350 XWB with: operation with the flight test aircraft • A dedicated coordination team at programme level, • The findings discovered during the accountable for Operational Reliability (OR) objectives, manufacturing process • A ‘maturity network’ of around 70 engineering specialists • The maturity reviews with our suppliers in all aircraft function domains, • The continuous assessment of the operational performance of the aircraft on all the test results through regular maturity meetings called TACT (Test Activity Control Team), with the participation of multi-functional teams, (airline representatives, Airbus’ Engineering and Customer Services’ teams, test engineers and pilots), • Systematic follow-up of all maturity items - referred to as a Product Maturity Item (PMI) - including their respective corrective actions thanks to a dedicated Electronic Data Processing (EDP) tool: FAMOUS (Forum for Aircraft Maturity and Operability Unified Stream), • Flight testing the aircraft as close as possible to real airline operations. FAST FAST

36 37 Airline operations A350 XWB Airport operations

Airline operations Ensuring the A350 XWB integrates well into the current airport infrastructure is key for the successful operation of the aircraft. Aspects like obstacle clearances, Operability test campaign manoeuvring, pavement loading and ground operations needed to be considered right from the beginning of the aircraft design process. Cabin Operations (Cabin Crew Operating Manual - CCOM) The Airbus Airport Operations’ department has been involved from the definition of requirements with assessments at each major design milestone, to the setting Airport Operations (Ground Handling Manual - GHM) up of test scenarios to ensure maturity. The experience and lessons learned from the A380 airport compatibility activities have been very valuable for the A350 XWB. Flight Ops (Standard Operating Procedures / Master Minimum Equipment List - SOP/MMEL) Airside activities - the right size for existing airport infrastructure. Unscheduled maintenance and maintainability demonstration Airbus has analyzed the impact of the A350 XWB key dimensions (wing span, fuselage length, landing gear wheel base and wheel track) on within its Maintenance Operations regulatory category (code E aircraft). As a result, Airbus demonstrated that the A350 XWB has the same good ground Scheduled maintenance manoeuvering capability of comparable aircraft in service today. In addition, thanks to the 65m wingspan, the A350 XWB can be easily accommodated in a vast majority of current wide body gates. Validation Validation Validation Airbus will conduct flight tests to ease the A350 XWB’s Entry Into Service by looking on cabin ‘zero’ on ‘iron bird’ on flight test in advance at our customers’ destinations and alternate airports. In case one of these airports is not fully code E compliant, we will take advantage of the widely implemented operational standard processes to accommodate the A350 XWB without compromising safety (AACG, ICAO Circular 305). To ensure a mature product at EIS, a dedicated test campaign has been set-up in parallel with the flight test campaign. The purpose is to demonstrate the aircraft’s Pavement activities operability and the feasibility of the maintenance and dispatch procedures. Airbus analyzed the loads of comparable existing in-service aircraft in order This campaign has already started with tests performed on cabin ‘zero’ and on the ICAO Code E to design the landing gear of the A350 XWB for pavement limit certifications in alternate airports. aircraft ‘iron bird’ (read article ‘Zero test means’ page 08). ICAO ARFF Category 9 Ground operations activities Operational Reliability projection EIS By using advanced 3D modelling, Airbus demonstrated at a very early stage + the feasibility of using existing detailed Turn Around Time calculations, using EIS Aircraft development timeframe 2 years the standard layout as well as customized cabin layouts. FAMOUS, the collaborative platform, Design allows providing the right assumption Turn Around Time (TAT) Test findings in terms of the prioritisation of solving With the availability of the first flight test aircraft, the next step will be to run the Operational the issue and gives a projection various airport operational scenarios to validate both design and procedures. Reliability of the estimated Operational Reliability Using nominal as well as extreme operational scenarios will ensure, like for the Lessons learned objectives at the aircraft Entry-Into-Service. A380, smooth operations from the first day of Entry-Into-Service.

Positioning/Removal Activity Operational Reliability (OR) Critical path Turn Around Time for the A350 XWB 61 minutes

Improving maintenance 0 10 20 30 40 50 60 70 The A350 XWB design has beenPre-flight reviewed activitiesagainst lessons learned Pre-flight activities Disembarking/Boarding at L1 from previous programmes. TransversalFlight projects were created to ensure Flight Disembarking/Boarding at L2 Ops Ops that lessons learned were consistently applied throughout the programme. Headcounting Examples of projects include: Catering at R1 • Seals - to improve their resistance to wear and damage, Catering at R2 • Ram Air Inlets/ RamProduction Air Outlets - toAirline improve their robustnessFlight to fatigue, Production Flight Catering at R4 • Parasitic noise - forPlanning passenger comfort,-like Test planning Airline-like test Cleaning • Painting - to improveCentre the product aesthetics,testing key for airlinePlanning branding. centre testing planning Cargo forward Cargo aft Testing the aircraft in an airline-like environment Bulk During the A350 XWB’s flight test campaign, particular attention Refuelling to the airline-like operation has been highlighted.MCC Maintenance Control Centre Potable water servicing From the outset, an Useorganisation of Ground set-up Support was putEquipment in place totools ensure Use of Ground Support Equipment tools Toilet servicing that the flights andand airlineground documentation support related (AIRMAN,activities were AMM, performed TSM...) and airline documentation such as as close as possible to a normal airline operation. AIRMAN-web, Aircraft Fault Isolation (AFI), Maintenance Procedures (MP), etc. FAST FAST

38 39 Airline operations A350 XWB

The A350 XWB will build on the advanced monitoring and diagnostics’ systems already developed for the Airbus aircraft families in-service. The A350 XWB will be fitted with an advanced Onboard Maintenance System (OMS), instead of a stand-alone Centralised Maintenance System (CMS).

A330 maintenance features A350 XWB maintenance features Airline operations ACMS Aircraft Condition Monitoring System Based on independent systems Software integrated on FSA-NG • CMC (CMS) • Centralized Maintenance System (CMS) CDLC Centralized Data Loading Connector CMC Central Maintenance Computer (CMS) • FDIMU (ACMS) • Aircraft Condition Monitoring System (ACMS) CMS Centralized Maintenance System • MDDU/CDLC • DLCS DLCS Data-Link Control System • Physical circuit breakers • PDMMF FDIMU Flight Data Interface Management Unit • Paper documentation • Onboard electronic documentation FSA-NG FlySmart by Airbus-New Generation • Paper logbook • e-Logbook MCDU Multi-purpose Control Display Unit Marc VIRILLI • Enhanced navigation MDDU Multi-purpose Disk Drive Unit/ Airline Operations through hyperlinks OMT Onboard Maintenance Terminal Technical Manager > Access through MCDU > Access through OMT PDMMF Power Distribution Monitoring AIRBUS and Maintenance Function

Unscheduled maintenance Onboard Maintenance System and advanced diagnostics OPS library ECAM function application Lists dispatch messages on the dispatch page The crew is informed of functional degradations through Eases entry into MMEL consequential effects which will be handled at the end with dispatch Provides alerting means of the flight by a mechanic, based on their association with messages for dispatch message Flight Ops maintenance messages in the Post Flight Report (PFR). Dispatch detection The A350 XWB is designed in such a way that no maintenance function message is triggered if no effect impacts flight, cabin or maintenance operations. ACARS Logbook Maintenance This allows the maintenance staff to isolate the important application Control Centre fault messages and concentrate on their final troubleshooting Maintenance function (MCC) Pre-fills defect solution using interactive links in the main maintenance Automatically reports with technical data, such as the Aircraft Fault Isolation (AFI) dispatches dispatch and the Maintenance Procedures (MP). Provides data for unscheduled messages messages As proved with the A380, the Onboard Maintenance System AFI (former Trouble-Shooting Manual - TSM) maintenance (via the CMS) to the MCC (OMS) reduces the time for fault-findings and fault-isolation,

with less potential for non-routine work and with a reduction Maintenance in terms of No-Fault Found (NFF) removal rate. An estimation Provides the PFR with dispatch messages has been made revealing that the A350 XWB’s NFF removal rate will be reduced by 50% compared to current generation aircraft. The consequences of this will become visible in terms As part of its new advanced Onboard Maintenance System (OMS), the A350 XWB adds another feature which allows the of reduced spares and line maintenance man-hours. reduction of fault-findings and fault-isolation time, the so-called ‘dispatch function’. This function, posted for the pilots, consists of cockpit messages which have an impact on the aircraft dispatch (linked to the Master Minimum Equipment List - MMEL). A dispatch message indicates that the MMEL must be consulted for dispatch, and each one is used Functional degradation as the entry point into the MMEL. The advantage is to have a clear and single link between the root cause and associated dispatch consequences, thus reducing unnecessary messages and troubleshooting time. Operational information/warnings during the flight itself do not automatically generate dispatch messages. This means Cockpit Cabin Maintenance MP (former Aircraft Maintenance Manual - AMM) that the crew will see a dispatch message during the flight, only if they wish to see it, in the dedicated ‘dispatch’ page.

Moreover, as per other Airbus aircraft, the A350 XWB will fully benefit from the AIRMAN (AIRcraft Maintenance ANalysis) solution. The parameters of all the principal onboard systems will be available in real time at the operator’s preferred location, as for example the operator’s Maintenance Control Centre (MCC). This allows engineering and maintenance staff to gain access to aircraft data such as failure and/or warning messages while the aircraft is still flying. Not only does AIRMAN assist Electronic Centralized Flight Onboard Aircraft Monitoring Attendant Maintenance real-time troubleshooting but also proactive maintenance and failure anticipation, allowing maintenance staff to be ready (ECAM) Panel (FAP) Terminal (OMT) for component replacement well before the aircraft lands at its final destination. FAST FAST

40 41 42 FAST operations Airline Radio Frequency IDentification technology (RFID) The A350XWBmaintenanceprogrammehighlybenefitsfromthecomposite to theISCmembersandMaintenanceReviewBoard(MRB). Committee (ISC)deliveredthefirstdraftofMaintenanceReview Board Report During ameetingorganizedinJanuary2013,theA350XWBIndustrySteering The A350XWBMaintenanceReviewBoardReportdelivered Scheduled maintenance magazine N is nowanindustrystandard(read FAST pioneered anddevelopedby Airbus, This high-memoryRFIDtechnology, part towhichitisattached. of thecompletedetailedhistory ofthe rated ineachRFIDtagallowsstorage The largequantityofmemoryincorpo management ofpartinformation. such asaquickerandmorereliable significant maintenancebenefits, a handhelddevice.Thisprovides and writingofcomponentdatafrom RFID technologyallowsremotereading IDentification (RFID)tagsattached. by supplierswithRadioFrequency systems andcabinpartsaredelivered of thistechnology.Over2,000avionics, The A350XWBmakesextensiveuse with permanentRFIDtags. aircraft toenterintoservice world’s firstcommercial The A350XWBisthe for theapprovalscheduledmid-2014. to updatetheanalysisdossiersinframeoffinalisation the MRBreport meetings toperformafinalreviewwiththecustomersandaviation authorities, By theendofthisyear,Airbuswillorganizeasetmaintenance working group standard weeklymaintenance,achievinganevenhigherA-checkinterval. operator’s decisiontoschedulethosetasks,theymaybedoneduringtheir Moreover, thosetasksarequickandeasytoperformdependingonthe an A-checklightmaintenanceat1,200FH(FlightHours). Another majorcontributiontotheaircraftavailabilityiscapability toschedule from 6yearsto12years. interval forthetaskswhichnecessitateremovaloftoilets andgalleys, design anditsselectednewmaterialshavepermittedincreasing the inspection ‘high groundtime’tasks.Forexample,theA350XWB’scabinfloorstructure programme providesincreasedaircraftavailabilitiesextendingtheperiodsbetween In additiontothereductionofman-hoursrequired,A350XWBmaintenance man-hours, overa12yearheavymaintenancevisitcycle. analysis resultsshowareductionofabout45%forscheduledmaintenance design innovationsandtothemaintenanceprogrammephilosophy approach, number oftasksandageneralincreasetheintervals.ThankstoA350XWB’s structures andthenewsystemtechnologiesthroughasignificantreductionin o 47).

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stronger trainingconcept, extended commonality, same familyapproach. new trainingtools, maintenancetrainingsoftware takes youdirectlytothepart Virtual AircraftWalkAround A newaircraft, and inAirbustrainingcentres. by trainingkitsforpracticalexercises,andindifferentcentres, assessment andrepairworkflow.Courseswillbeavailableonsite, supported and thedifferentmoduleswillintegrateperfectlyintoeachstage ofthedamage composite materialspecificitiesforboththeoreticalandpractical training, Successful andprovenAirbusstructurecourseswillnowincludeA350 XWB a laptop,makingitavailableatairlinefacilities. Based onoptimizedsimulationscenarios,thislight,versatileconcept runson descriptions) andpracticeoftroubleshootingmaintenancetasks. aircraft andavirtualcockpit.Itwillallowboththeory(withanimated system The newAirbus-developedA350 XWBACTtrainerincludesaninteractivevirtual aircraft tostartcrossqualification. new technologieshasbeendesignedtobridgethegapwithprevious generation avionics fullTypeRatingcoursetakeseightweeks.Aspecifictwo-day courseon estimates basedonpreviousaircraftexperience.TheA350 XWB mechanics/ know’, theA350 XWBcoursedurationwasreducedby20%comparedtoinitial By extractingthecorrespondingtrainingobjectivesandfocusing onthe‘needto 1,200 maintenancetasks. Courseware hasbeenoptimizedwithanin-depthTrainingNeed Analysis (TNA)of scenario-based conceptisfocusedona‘learningbydoing’approach. of theAirbusCompetenceTraining(ACT)concept.Thisoperationally-orientated A350 XWB maintenancetrainingwillusetheprovenefficiencyandsuccess and structuretraining A350 XWBmaintenance Airline operations

A350 XWB

43 FAST 44 FAST and mitigationplansthroughaproactivecollaboration. COS areconductedwithclearobjectivesofbothcustomerand Airbus readiness,anticipationofin-serviceprogrammeissues for bilateraldiscussions. Office (France),startedtheExtendedAirlineremotecollaboration forumandlately,definedthegenericroadmap of theA350XWB,AirbusintroducedCustomerOperationsSeminar(COS),openedfull-timeToulouse-based Airline Then, tocontinuecollectivereviewswhilefocusingontheoptimisation ofthefutureoperationsandpreparationEIS customers’ companiestothedesigndefinition. Between 2007and2010,aseriesofCustomerFocusGroupsjoinedthecontribution180peoplefrompotential the waytoEIS. aircraft operations andpaving the customers in optimizingfuture General informationtoengage per airlineoperationsdomain. global A350XWBcommunity, Communication channelwith the Customer OperationsSeminars: of airlinecustomers. representing thecommunity a collaborativeplatform, with theAirlineOfficethrough airline Online participationofselected Extended AirlineOffice: programme teams. embedded intheA350XWB Currently sixairlinerepresentatives Airline Office: EIS Joint Airbusandcustomeradjusted Bilateral: was essentialtoasuccessfulEntry-Into-Service. reviews withourcustomers,asthisintegratedapproach The suppliershavebeensystematicallyinvolvedincollective stages oftheprogrammedesigntoin-serviceoperations. approach totheA350XWB’sdevelopmentfromearly That iswhyAirbusdecidedtoinvolvecustomersinajoint Customer involvementiskeytoaprogramme’ssuccess. to in-serviceoperations A jointapproachfromdesign involvement Customer preparation. customers together

ing customersinoptimizingfutureaircraftoperationsand paving the waytoEIS. consistent andtransparentcommunicationforsharinggeneral information, engag- A350 XWBcommunity(customers,suppliersandAirbusteams).Themainobjective Customer OperationSeminars(COS)areacommunicationchannel with theglobal Seminars Operations Customer static testofthe A350XWB(MSN5000)integrated initsimpressivetestfacilities. plied valuablefeedback forAirbus.Thecustomers appreciatedthevisitto themajor to usethefirstprototypetool for damageassessmentbylinemechanics,whichsup testing, repairs,painting,training, etc.Inparticular,customershad the opportunity in-service compositestructure management:damageassessment,non-destructive For example,the‘Structure’COS heldinFebruary2013,providedanupdateon to haveafullscaleview. operational expertise.Fieldvisitsareorganizedaheadofthe presented domain participants from16differentsuppliersexchangedwithAirbus specialists their As aresult,morethan500participantsfrom34airlinesas well as cabin operations,etc). ground &flightoperations,technicaldata,training,powerplant, e-operations, representatives dependingontheoperationaldomain(maintenance & engineering, Held regularlysincelate2010,14COShavegathereddifferent groups ofairline

Readiness Manager Alberto GRANDE Airline Operations

AIRBUS

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in-service issues andthefinaldevelopment, verificationandoptimization of thesupportdeliverables. Mainly focused onthemaintenance,engineering andflightoperations’ domains, itwillfocusontheanticipation ofpotential six currentmembersoftheA350 XWBAirlineOffice. expertise withtheoff-siteparticipation ofaselectednumberadditional A350XWBcustomerairlines,togetherwiththe means oftheA350XWBExtended AirlineOffice.Thiswillbeacollaborativeandinteractive forumforsharingoperational At therequestofseveralcustomers, Airbusisextendingandcomplementingcustomer contribution totheA350XWBby The ExtendedAirline Office ship expertise onawiderangeoftopicsandgivingAirbusemployeesconstructiveinsightreallifeoperations.Thisnew relation innovative waysofworking.Customerscarryingoutin-depthworkontheproductbeforedelivery,bringingvaluable skills and A win-winsituationforboththeA350XWBprogrammeanditscustomers,AirlineOfficecorrespondsperfectlywith Airbus’ preparing anA350-900matureEISin2014,andtocontributetheA350-1000development. innovation wherepossible.Themainobjectivesfor2013aretocontinue supportingoperationaltestcampaigns,tocontinue prepare andeaseairlines’aircraftEIS,favouringcommonalitywith theA330andA380whereappropriaterecommending to aminimumforairlinesintermsoftechnicalactivitiessuchas maintenance, repairsorcabinoperations.Itsroleisalsoto expertise intotheA350XWBdevelopmentteams.Forinstance,itensuresthatcomplexity,time-consumptionorcosts arekept The AirlineOfficeaimsatoptimizingtheoperabilityofaircraftandsupportdeliverables,bringingcustomers’operati onal customers. France, theteammembersremainconnectedtotheirrespective airlinesandproudlyrepresentthecommunityofA350XWB customers withvaryingsizeordersandtypesofoperations.WorkingtogetherattheA350XWBcentralplateauinToulouse, Team membersfromCathayPacific,Finnair,QatarAirways,TAPPortugal,UnitedAirlinesandUSAirwaysincludelaunch and contributedtothedevelopment,verificationoptimisation of AirbusCustomerServicesdeliverables. Launched inMarch2011,theAirlineOfficehasbroughtcustomers’operationalexpertiseintoA350XWBprogramme The AirlineOffice COS events • e-Operations • Maintenance • Technicaldata 2010 hasentailedarealchangeofmindsetbothfromcustomersand Airbusemployees. “...a veryvaluableproject for airlinessinceweare and wecangetallthe necessary information close tothesource to prepareforEIS” &flightops • Flightdeck • Powerplant &simulation • Training • e-Operations • Maintenance • Technicaldata • Maintenance • Airportoperations 2011

design, production of theend-to-end, “...gaining aclear understanding and maturity process” Quotes fromAirlineOfficerepresentatives: perimeter systems mechanical &extended • Powerplant operations • Cabincrew • e-Operations 2012

which addsnocostorweighttotheaircraft there isagreatfeelingofaccomplishment, &electrics • Avionics -1000CFG) (jointly with • Powerplant • Structure &engineering • Maintenence 2013 and weknowthathavehelped “...when wehelptofindasolution the A350XWBbecome an evenbetteraircraft” &engineering • Maintenance 2014

flight operations,ground

cabin maintenanceandstructure Technical data,powerplant Customer involvement COS themes before theyariseand then helptoenvision “...our responsibility is toseeEISissues &engineering • Maintenance 2015 solutions”

A350 XWB -

45 FAST Airbus Customer Services from the PAST FAST Around the clock... around the world More than 240 field representatives based in over 110 cities There wouldn’t be any future without the experience of the past.

WORLDWIDE TECHNICAL, MATERIAL & LOGISTICS TRAINING CENTRES Tel: +33 (0)5 6719 1980 Airbus Technical AOG Centre (AIRTAC) Airbus Training Centre Fax: +33 (0)5 6193 1818 Tel: +33 (0)5 6193 3400 Toulouse, France Fax:+33 (0)5 6193 3500 Tel: +33 (0)5 6193 3333 USA/CANADA [email protected] Fax: +33 (0)5 6193 2094 Planning for the future Tel: +1 703 834 3484 Fax: +1 703 834 3464 Spares AOG/Work Stoppage Airbus Maintenance • Outside the Americas: Training Centre We never stop asking ourselves CHINA Tel: +49 (0)40 5076 4001 Hamburg, Germany ‘How can we design this better?’ Tel: +86 10 8048 6161 Ext. 5020 Fax: +49 (0)40 5076 4011 Tel: +49 (0)40 7438 8288 [email protected] Fax: +49 (0)40 7438 8588 As technology evolves new solutions become Fax: +86 10 8048 6162 • In the Americas: available to make the flying experience, more Airbus Training Centre Americas comfortable, more profitable, more reliable, FIELD SERVICE SUPPORT Tel: +1 70 3729 9000 Miami, Florida - U.S.A. cleaner, quieter and above-all safer. ADMINISTRATION Fax: +1 70 3729 4373 Tel: +1 305 871 3655 Tel: +33 (0)5 6719 0413 [email protected] But as much as our customers appreciate Fax: +1 305 871 4649 Fax: +33 (0)5 6193 4964 these ongoing improvements they will eventually Spares In-Flight orders outside the Americas: expect more. Tel: +49 (0)40 5076 4002 Fax: +49 (0)40 5076 4012 At Airbus we’re well aware that today’s innovation [email protected] is tomorrow’s ‘old hat’ ! Spares related HMV issues outside the Americas: Tel: +49 (0)40 5076 4003 Fax: +49 (0)40 5076 4013 [email protected] Courtesy of the Airbus Flight Test Photo Lab

Spares RTN/USR orders in the Americas: Please contact your dedicated customer spares account representative [email protected] FAST FAST

46 47 Efficiency now has a shape

13h00 - 13th May 2013 Roll-out of the A350 XWB MSN001

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