Chapel Hill Transit: Short-Range Transit Plan State of the System Report

November 2017

CHAPEL HILL TRANSIT SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Table of Contents

Executive Summary ...... ES-1 Summary of Findings ...... ES-1 1 Introduction ...... 1-1 2 Review of Plans and Development ...... 2-1 Key Findings ...... 2-2 Survey Review ...... 2-3 Plan Review ...... 2-5 Development Review ...... 2-22 3 Population and Employment Analysis ...... 3-1 4 Trend Analysis ...... 4-1 5 Peer Review ...... 5-1 Peer Agencies ...... 5-1 6 Next Steps ...... 6-1

Appendix A: Route Profiles Appendix B: Ridership Maps

Nelson\Nygaard Consulting Associates Inc. | i CHAPEL HILL TRANSIT SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Table of Figures Figure ES-1 Chapel Hill and Carrboro Transit Propensity ...... ES-3 Figure ES-2 Chapel Hill and Carrboro: 2014 Employment ...... ES-4 Figure ES-3 Chapel Hill Transit System Ridership ...... ES-5 Figure 2-1 GoTriangle Areas for Improvement ...... 2-4 Figure 2-2 UNC Campus Commuting Survey Trends ...... 2-5 Figure 2-3 High Priority Bicycle Corridor Map ...... 2-8 Figure 2-4 DCHC 2035 Performance Targets ...... 2-10 Figure 2-5 Integration between Bicycle and Transit Networks ...... 2-13 Figure 2-6 North-South Corridor Locally Preferred Alternative ...... 2-15 Figure 2-7 Priority Bicycle and Pedestrian Corridors ...... 2-16 Figure 2-8 Orange County Transit Plan Service ...... 2-18 Figure 2-9 Orange County BRIP Amtrak Station ...... 2-19 Figure 2-10 Orange County BRIP Light Rail Service ...... 2-20 Figure 2-11 Orange County BRIP Martin Luther King Jr. Boulevard Improvements .. 2-21 Figure 2-12 Planned Developments in Chapel Hill ...... 2-23 Figure 2-13 Carraway Village Conceptual Site Plan ...... 2-24 Figure 2-14 Carolina North Transportation Plan ...... 2-25 Figure 2-15 Obey Creek Illustrative Plan...... 2-26 Figure 3-1 Chapel Hill and Carrboro – 2010 Population ...... 3-2 Figure 3-2 Chapel Hill and Carrboro – Projected Population Density 2040 ...... 3-3 Figure 3-3 Chapel Hill and Carrboro – 2010 Employment ...... 3-5 Figure 3-4 Chapel Hill and Carrboro – Projected Employment Density 2040 ...... 3-6 Figure 3-5 Chapel Hill and Carrboro – Estimated Transit Propensity 2010 ...... 3-7 Figure 3-6 Chapel Hill and Carrboro: 2014 Employment ...... 3-9 Figure 3-7 Chapel Hill and Carrboro: 2014 Low Wage Employment ...... 3-10 Figure 3-8 Five Home Counties of Workers Employed in Orange County ...... 3-11 Figure 3-9 Travel Demand Patterns for Workers Employed in Orange County ...... 3-12 Figure 4-1 Yearly Ridership, 2001 – 2015 ...... 4-2 Figure 4-2 Yearly Revenue Hours, 2001 – 2015 ...... 4-3 Figure 4-3 Yearly Passenger Trips per Revenue Hour, 2001 – 2015 ...... 4-3 Figure 4-4 Yearly Revenue Miles, 2001 – 2015...... 4-4 Figure 4-5 Yearly Passenger Trips per Revenue Mile, 2001 – 2015...... 4-4 Figure 4-6 Passenger Trips and Operating Expenses, 2001 – 2015 ...... 4-5 Figure 4-7 Operating Expense per Revenue Hour, 2001 – 2015 ...... 4-5 Figure 5-1 Peer Review Agencies ...... 5-2 Figure 5-2 Performance Indicators (2015) ...... 5-3 Figure 5-3 Passenger Trips (2006-2015) ...... 5-4 Figure 5-4 Revenue Hours (2006-2015) ...... 5-5 Figure 5-5 Revenue Miles (2006-2015) ...... 5-6 Figure 5-6 Total Operating Expense (2006-2015) ...... 5-7 Figure 5-7 Effectiveness Measures (2015) ...... 5-8 Figure 5-8 Passenger Trips per Revenue Mile (2006-2015) ...... 5-10

Nelson\Nygaard Consulting Associates Inc. | ii CHAPEL HILL TRANSIT SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-9 Passenger Trips per Revenue Hour (2006-2015) ...... 5-11 Figure 5-10 Vehicle Miles per Service Area Capita (2006-2015) ...... 5-12 Figure 5-11 Revenue Miles between Failures (2006-2015) ...... 5-13 Figure 5-12 Average Age of Fleet (2006-2015) ...... 5-13 Figure 5-13 Efficiency Measures (2015) ...... 5-15 Figure 5-14 Operating Expense per Passenger Trip (2006-2015) ...... 5-16 Figure 5-15 Operating Expense per Revenue Hour (2006-2015) ...... 5-17 Figure 5-16 Operating Expense per Revenue Mile (2006-2015) ...... 5-18

Nelson\Nygaard Consulting Associates Inc. | iii EXECUTIVE SUMMARY Chapel Hill Transit (CHT) is developing a Short-Range Transit Plan (SRTP) to improve service and manage demand over the next five years. The SRTP process includes an examination of the existing markets for transit, existing system performance, as well as an assessment of unmet needs. The State of the System Report is the first deliverable of the SRTP process. It summarizes the background conditions in which CHT operates and provides a comprehensive evaluation of existing service characteristics and system performance.

SUMMARY OF FINDINGS Key takeaways of this state of the system analysis include: . Most areas that show a high propensity for transit are served by CHT. Propensity to take transit is based on the density of five combined indicators: seniors (ages 65 and up), people with low incomes (less than 200% of the federal poverty line), people with disabilities, rental units, and zero-vehicle households (Figure ES-1). The highest transit propensity areas surrounding UNC-Chapel Hill and downtown Chapel Hill are well served by transit. . The majority of people working in Orange County live in another county. Thirty-nine percent of Orange County workers live and work in Orange County. Nearly 25% live in Durham County, and 17% live in Wake County. To a lesser degree, 12% of workers live in Alamance County and 9% live in Chatham County. . The major employment centers in Chapel Hill align with both transit ridership and transit propensity. UNC-Chapel Hill is the largest employer in the area (Figure ES-2), with additional employment hubs along the US 15-501 corridor and Mason Farm in southeast Chapel Hill. These employment centers are currently served by transit but emerging demand and capacity constraints should continue to be monitored. . CHT is frequently used by UNC-Chapel Hill students. According to the 2015 Campus Commuting Survey, 52% of UNC-Chapel Hill students identified as CHT users. Despite high transit use by students, UNC-Chapel Hill employees are driving to work at the highest observed rates since 2004, with more than 60% reporting driving alone to work. . Large mixed-use developments are likely to impact travel demand in the CHT service area. Multi-building, campus style, mixed-use developments are an emergent development trend in Chapel Hill, including Carraway Village, Obey Creek, and UNC-Chapel Hill’s Carolina North Campus. These developments are located adjacent to existing CHT service corridors on MLK Jr. Blvd and Fordham Blvd. Additional trips generated by these developments have the potential to overwhelm existing service capacity. . CHT is a high ridership, mid-sized transit system. CHT’s 24 routes saw 6.5 million trips in 2015, a 121% increase since 2001. This corresponds to a 65% increase in annual revenue hours and a 34% increase in annual revenue miles over the same time period. CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

. UNC-Chapel Hill and the UNC Hospital anchor the system with nearly 7,000 average weekday boardings at the three busiest stops. Other high ridership areas (Figure ES-3) include the Martin Luther King, Jr. Boulevard Corridor and downtown Carrboro. . CHT performs similarly to peer transit agencies. In terms of productivity (passengers per revenue mile and revenue hour) and service availability (vehicle miles per service area capita), CHT performs at a similar level to eleven other peer transit agencies. CHT’s reliability in terms of revenue miles between failures has declined compared to peer agencies. . Overall, CHT’s operating costs have grown more expensive. CHT performs at an average level in terms of operating expense per passenger trip but less well when compared to the peer group in terms of operating expense per revenue hour and revenue mile. . CHT ridership has been decreasing in recent years following service cuts. CHT ridership more than doubled between 2001 and 2009—increasing from 3 million trips to 7.9 million trips—largely as a result of operating as a fare free system beginning in January 2002. However, ridership has been declining since 2009, hitting a seven year low in 2015. This decrease in ridership also corresponds with a decrease in revenue hours and revenue miles. . When light rail to the UNC Hospitals is completed, it will change service delivery. Adding high capacity fixed-route light rail to serve both the UNC Hospitals and Mason Farm will alter the demand on existing CHT bus routes that serve these areas.

Nelson\Nygaard Consulting Associates Inc. | ES-2 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure ES-1 Chapel Hill and Carrboro Transit Propensity

Nelson\Nygaard Consulting Associates Inc. | ES-3 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure ES-2 Chapel Hill and Carrboro: 2014 Employment

Nelson\Nygaard Consulting Associates Inc. | ES-4 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure ES-3 Chapel Hill Transit System Ridership

Nelson\Nygaard Consulting Associates Inc. | ES-5 1 INTRODUCTION This State of the System report is the first element of the Chapel Hill Transit (CHT) Short-Range Transit Plan (SRTP) effort. The purpose of this report is to summarize the background conditions in which CHT operates and provide a comprehensive evaluation of existing service characteristics and system performance. This report is intended to serve as the foundation for the development of recommendations as part of the CHT SRTP.

Report Organization This State of the System report assesses operating context in Chapel Hill, demographic and socioeconomic characteristics, and transit system characteristics and performance. This document consist of five chapters in addition to this Introduction as well as two appendices, which are summarized below: . Chapter 2 reviews a variety of local planning and development efforts in the Chapel Hill Transit service area. . Chapter 3 reports current and projected population and employment characteristics and reviews transit propensity and travel demand. . Chapter 4 provides an overview of trends of CHT ridership, revenue hours, and operating expenses. . Chapter 5 provides a peer review assessment for eleven transit agencies that are similar in scope and size to CHT. . Chapter 6 outlines the next steps for CHT in the SRTP process. . Appendix A provides route summary tables and charts that give insight to passenger loads, boardings, and alightings. . Appendix B provides ridership maps of boardings and alightings for each route.

2 REVIEW OF PLANS AND DEVELOPMENT Current transit planning efforts in the Chapel Hill metro area exist within a broader planning context that has evolved over time. This chapter reviews that planning context in three main components: Survey Review. This section presents the results of three surveys administered in the region: . (1) The Chapel Hill Transit (CHT) Passenger Survey (2016) . (2) The GoTriangle On-Board Survey (2016) . (3) The University of -Chapel Hill (UNC-Chapel Hill) Campus Commuting Survey (2015) Plan Review. This section reviews 10 planning documents that will provide regional context and impact transit planning and operations in the Chapel Hill region: . (1) Carrboro Vision 2020 (2000) . (2) Carrboro Comprehensive Bicycle Transportation Plan (2009) . (3) The Durham-Chapel Hill-Carrboro Metropolitan Planning Organization (DCHC) 2035 Long Range Transportation Plan (2009) . (4) UNC Transportation & Parking Five-Year Plan (2017) . (5) Chapel Hill 2020 (2012) . (6) Chapel Hill Bike Plan (2014) . (7) CHT North-South Corridor Study (2016) . (8) Draft Chapel Hill Mobility and Connectivity Plan (2017) . (9) Orange County Transit Plan (2017) . (10) GoTriangle Station Area Market Analysis (2017)

Development Review. This review assesses the development context within the CHT service area, including mixed-use, residential, and commercial developments that are likely to impact CHT service in the future. Findings from this chapter contextualize future transit planning work in Chapel Hill by identifying transit rider behaviors and perceptions, enumerating the region’s planning goals, highlighting consistent visions, and identifying potential impacts of future growth on transit planning and operations.

CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

KEY FINDINGS Survey Review The following are key findings from the CHT, GoTriangle, and UNC Survey review: . Most of the transit users surveyed were young, lower income, students or professionals. This includes 52% of UNC-Chapel Hill students who identified as a transit commuter. CHT appears to have a higher percentage of student ridership than GoTriangle, which focuses more on regional and commuter service. . Between CHT and GoTriangle, most transit riders want to see expanded service on weekends and evenings. Other common responses were more frequent service and better on-time performance. Expanded weekend and evening service can improve access to employment opportunities and community events. . Despite high transit use by UNC-Chapel Hill students, employees are driving to work at the highest rates observed since 2004. Anecdotally, it appears that this is a result of employees living outside of the immediate Chapel Hill vicinity, a lack of regional fixed-route transit, and an increase in park-and-ride user fees. . The most common purposes for transit trips were to and from work and college. Additionally, over half of transit riders are students, over a quarter are professionals or skilled technicians, and 38% of riders don’t have access to a private automobile. These survey results suggest that resources should be targeted towards ensuring the timeliness of , expanding weekend service, and improved connections between CHT and regional providers.

Plan Review The following are key findings from the plan review: . Regional Transit. The regional plans from DCHC, Orange County, and CHT prioritize investments in regional fixed route transit including commuter and connector bus service, rail, and BRT. Specific projects and initiatives include the CHT North-South Corridor BRT plan on MLK Jr Blvd, the Durham-Orange Light Rail Project, a new Amtrak station in Hillsborough, and expanding existing bus services to reach underserved communities throughout the region. . Regional Growth. Population and employment growth is expected to continue into the future, inducing additional demand for regional and local transit. In areas like the North-South BRT corridor, transit capacity is already constrained, and additional service improvements may be necessary to keep pace with growing demand. . Bike and Pedestrian Networks. Local comprehensive, bike, and pedestrian plans emphasize developing safe and comfortable pedestrian networks with connections to transit routes. UNC- Chapel Hill has developed a primary and secondary pedestrian network which aligns with existing and planned transit improvements on MLK Jr Blvd, South Rd, Manning Dr, and Fordham Blvd. The Draft Chapel Hill Mobility and Connectivity Plan also calls for the formation of a bicycle network with established hubs throughout Chapel Hill. Accessibility improvements currently in development include enhancing bus shelters, lighting, real-time information, sidewalk connectivity, and crosswalk improvements. . Connections to Transit. An emergent theme throughout the planning documents is integrating bicycle and pedestrian networks with existing transit routes and planned transit improvements. The Chapel Hill Bike Plan calls for integrating bicycle and transit infrastructure improvements to encourage additional ridership and multimodal connectivity.

Nelson\Nygaard Consulting Associates Inc. | 2-2 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Development Review The following are key findings from the development review: . Large Mixed-Use Developments. A notable development trend in Chapel Hill is the emergence of large, multi-building, campus-style, mixed-use developments including Carraway Village, Obey Creek, Glen Lennox, and UNC-Chapel HIll’s Carolina North Campus. These developments are high trip generators, containing residential, commercial, and office space. . Proximity to Transit. These large-scale mixed-use developments are located adjacent to existing transit corridors on MLK Jr Blvd and Fordham Blvd. This provides both an opportunity and a challenge to expand services, meet growing demand, and capture additional ridership.

SURVEY REVIEW This section describes the findings from three surveys that have implications for transit in Chapel Hill. The surveys were administered to CHT and GoTriangle users, as well as students and employees at UNC-Chapel Hill. These surveys provide contextual information about rider behavior, customer perceptions, and priorities for future transit improvements and enhancements. . CHT Passenger Survey (2016). . GoTriangle On-Board Survey (2016). . UNC Campus Commuting Survey (2015). CHT Passenger Survey (2016) This 2016 survey was the third passenger survey conducted by CHT and the first since 2012. The primary objective of the survey was to gather input from riders and identify ways to improve transit services that better serves users. Survey questions covered a range of topics including frequency of use, purpose of trips, ridership by choice or necessity, means of access to the system, and levels of satisfaction. Key findings from the survey include: . The demographic information from the survey indicates that the majority of CHT riders had an income under $30,000 (51%), were students (55%), and were under the age of 35 (77%). . The most frequently mentioned destinations of riders were work (47%) and college (46%). . The majority of CHT riders (68%) used public transit at least five days per week; additionally, 62% of riders indicated that they had access to another vehicle that they could have used to make the trip. . Eighty-nine percent of riders rated the overall quality of CHT as either excellent or good, with 91% saying they were most satisfied with how safe riders feel on the bus. . Seventy-seven percent said they were least satisfied with the availability of bus service on either Saturday or Sunday. . Sixty-eight percent of riders stated that the timeliness of buses was the most important aspect of service. . The features that would most encourage riders to use CHT more often were more frequent service (49%), more service offered later in the evenings (43%), and more service offered on Saturday (39%) and Sunday (36%). . Thirty-eight percent of survey respondents do not have access to another vehicle that they could have used to make their trip.

Nelson\Nygaard Consulting Associates Inc. | 2-3 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

The 2016 passenger survey notes that the most important criteria for decision making are targeting resources toward services with the highest importance to customers and where customers are least satisfied. These survey results suggest that resources should be targeted towards ensuring the timeliness of buses and expanding weekend service.

GoTriangle On-Board Survey (2016) The 2016 GoTriangle On-Board Survey was intended to provide updated information on customer perceptions and satisfaction with the service and agency branding changes made since the previous survey in 2013. The survey was used to gather new information on customer priorities for service improvements, how fares are paid, the use of ridesharing, and preference for service change communications. Key findings from this survey include: . The demographic information from the survey indicates that the majority of riders (52%) are under the age of 35, 30% of riders are students, 33% had an income lower than $25,000, and 27% had an income higher than $75,000. . The overall satisfaction score decreased from 71% rating the service excellent or very good in 2013 to 67% in 2016. It cannot be shown in the survey data, but anecdotal information suggests that extensive construction in the service area created delays and resulted in poor on-time performance for many routes. . The top three service qualities cited most often as desired improvements were buses running on time (24%), frequency (20%), and hours of service (17%) (Figure 2-1) . 70% of riders used GoTriangle to get to or from work, up from 63% in 2013. Additionally, 13% of riders used GoTriangle to get to or from college or vocational school. . GoTriangle service appears to attract more professionals and commuters than students when compared to CHT. This is likely due to their focus on regional transit, rather than local service in the Town of Chapel Hill. . 68% or riders have access to a private vehicle and are thus using GoTriangle service by choice, not necessity. Figure 2-1 GoTriangle Areas for Improvement

Source: GoTriangle Onboard Surveys 2016

Nelson\Nygaard Consulting Associates Inc. | 2-4 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

UNC-Chapel Hill Campus Commuting Survey (2015) The UNC-Chapel Hill Campus Commuting Survey was first conducted in 1997 to gather data on the various travel modes used to reach campus and the origins and destinations of both students and employees. This survey was repeated in 2001, 2004, 2007, 2009, 2011, 2013, and is now completed every other year. The information gathered from these surveys helps the UNC-Chapel Hill Department of Transportation and Parking and the Town of Chapel Hill plan for their respective transportation needs. The year to year trends from these surveys are shown below in Figure 2-2. Key findings from this 2015 survey include: . The percentage of employees who drive alone to campus increased to 61%, the highest level since 2004. . Park-and-ride utilization by employees decreased from 16% to 7%, the lowest percentage since 2001, due in part to the introduction of fees to access park-and-ride lots. . Student transit ridership increased from 37% in 2013 to a high of 52% in 2015, with 43% using CHT local service and 9% using regional bus service. This increase appears to be mostly at the expense of walking, which decreased from 15% to 5%. . The top three reasons for students not to take transit were irregular schedules, the bus taking too long compared to a car, and the bus running too infrequently near their home. . Both students and employees cited more frequent and faster bus service as the top two factors to make them reconsider driving to campus. Figure 2-2 UNC Campus Commuting Survey Trends

Source: 2015 UNC Campus Commuting Survey

PLAN REVIEW This section describes the findings from 11 planning documents that have implications for transit service in Chapel Hill. These documents include plans from a metropolitan planning organization (MPO), a county, transit agencies, towns, and UNC-Chapel Hill. Each plan relates to different components of the overall transportation network, in different planning jurisdictions, and in different planning horizon timeframes. Collectively, the backgrounds and key findings from these plans create the regional and local context of transit development in the CHT service area. . Carrboro Vision 2020 (2000) . Carrboro Comprehensive Bicycle Transportation Plan (2009) . DCHC 2035 Long Range Transportation Plan (2009) . UNC Transportation & Parking Five-Year Plan (2011)

Nelson\Nygaard Consulting Associates Inc. | 2-5 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

. Chapel Hill 2020 (2012) . Orange County Bus & Rail Investment Plan (2012) . Chapel Hill Bike Plan (2014) . CHT North-South Corridor Study (2016) . Draft Chapel Hill Mobility and Connectivity Plan (2017) . Orange County Transit Plan (2017) . GoTriangle Station Area Market Analysis (2017) Carrboro Vision 2020 (2000) The Vision 2020 plan serves as the Comprehensive Plan for the Town of Carrboro which establishes general programs, policies, and development goals for the town through the 2020 horizon year. The transportation section of the plan focuses on planning, public transportation, and bicycle and pedestrian traffic.

Planning This section is primarily concerned with fostering connectivity between transit and cooperation between local and regional agencies. Similar to the Chapel Hill Mobility and Connectivity Plan, Carrboro Vision 2020 calls for the implementation of a connector road policy, as well as cooperation with Chapel Hill and other regional entities to provide connections between regional transit services. The plan also recommends a passenger rail connection between the Horace Williams property, through Carrboro’s downtown and the main campus of UNC-Chapel Hill.

Public Transportation There are two main policies contained in the public transportation section: (1) the system should continue to facilitate access to youth activities, special events, and educational opportunities at UNC-Chapel Hill and should enhance access to employment opportunities, including through additional park-and-ride lots, and (2) Carrboro should expand its participation in regional organizations and planning for the community bus system in a way that equitably shares costs with Chapel Hill and UNC-Chapel Hill.

Bicycle and Pedestrian Traffic This section of the plan designates the development and maintenance of bicycle and pedestrian paths as a high priority. It also calls for the town to establish bicycle and pedestrian connections to other jurisdictions, contributing to a more regional and comprehensive network.

Carrboro Comprehensive Bicycle Transportation Plan (2009) This plan provides a comprehensive approach toward identifying existing and future bicycle needs and deficiencies, a route network to address those deficiencies, and implementation strategies for the development of quality bicycle facilities and programs. The plan has four primary goals to achieve this vision: . To have bicycling as a viable transportation alternative throughout the town and for all trip purposes. . A continuing process for reviewing, updating, and implementing bicycle-related policies.

Nelson\Nygaard Consulting Associates Inc. | 2-6 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

. A robust comprehensive bicycle program that incorporates engineering, education, encouragement, enforcement and evaluation programs. . A safe and accessible network of bicycle facilities.

Bicycle Network Recommendations A needs analysis was conducted as part of the existing conditions report which indicated that demand for a more accessible, safe, and functional bicycle system continues to grow in Carrboro. Although Carrboro is nationally recognized for being a bicycle-friendly town, citizens have expressed concern about cyclist safety and a desire for more and better bicycle facilities. This plan recommends an additional 54 miles of bicycle facilities, including paved shoulders, bicycle lanes, sharrows, sidepaths, intersection improvements, and off-road trails. The ten highest priority corridors, based on public requests for improvements, are shown in Figure 2-3. These facilities are recommended through a phased and prioritized implementation schedule. Additional recommended improvements include re-striping, repaving, or signage installation with few actual roadway alterations.

Nelson\Nygaard Consulting Associates Inc. | 2-7 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 2-3 High Priority Bicycle Corridor Map

Source: Carrboro Comprehensive Bicycle Transportation Plan, 2009

Program and Policy Recommendations The Carrboro bike plan follows a comprehensive approach that calls for more than just improvements to the bicycle network. The plan recommends programs pertaining to education, encouragement, and enforcement. These programs include locally organized events and activities and the development of a citizens’ bicycle advocacy group to champion recommendations, implementation strategies, and improvements to the plan. Policy recommendations in this plan are primarily updates to supersede the existing policies from the 1989 bicycle plan. These updates include expanding bicycle parking ordinances for new developments, updated design guides allowing additional bicycle facilities, and enhanced programming alternatives.

Nelson\Nygaard Consulting Associates Inc. | 2-8 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

DCHC 2035 Long Range Transportation Plan (2009) This document contains the 2035 Long Range Transportation plan for two organizations: the Capital Area Metropolitan Planning Organization (CAMPO) and the Durham-Chapel Hill-Carrboro Metropolitan Planning Organization (DCHC), which guides future investments in roads, transit services, bicycle and pedestrian facilities and related transportation activities and services to match expected growth in the region. The DCHC MPO establishes a set of goals and performance targets within this planning framework intended to establish a strong overall transportation system.

Plan Goals The DCHC has established nine distinct goals for achieving their vision for regional transportation: . Overall Transportation System. A safe, sustainable, efficient, attractive, multi-modal transportation system that: supports local land use; accommodates trip-making choices; maintains mobility; protects the environment and neighborhoods; and improves the quality of life for urban area residents. . Multi-Modal Street and Highway System. An attractive multi-modal street and highway system that allows people and goods to be moved safely, conveniently, and efficiently. . Public Transportation System. A convenient, accessible, and affordable public transportation system, provided by public and private operators, that enhances mobility and economic development. . Pedestrian and Bicycle System. A pedestrian and bicycle system that: provides a safe alternative means of transportation; allows greater access to public transit; supports recreational opportunities; and includes off-road trails. . Integration of Land Use and Transportation. A transportation plan that is integrated with local land use plans and development policies. . Protection of Natural Environment and Social Systems. A multi-modal transportation system which provides access and mobility to all residents, while protecting public health, natural environment, cultural resources, and social systems. . Public Involvement. An ongoing program to inform and involve citizens throughout all stages of the development, update, and implementation of the Transportation Plan. . Safety and Security. Continue to improve transportation safety and ensure the security of the transportation system. . Freight Transportation and Urban Goods Movement. Improve mobility and accessibility of freight and urban goods movement.

Performance Targets The DCHC established a series of performance targets based on 2005 existing conditions, a 2035 no- build scenario, and adopted 2035 projection data. These targets are set at three different levels, good, better, and best.

Nelson\Nygaard Consulting Associates Inc. | 2-9 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 2-4 DCHC 2035 Performance Targets 2035 No. Mobility Targets 2005 (no build) 2035 Good Better Best 1 VMT Per Capita (daily miles) 28.5 31.6 32.0 29.1 27.5 24.5 2 Percent of Peak Period VMT 3.0% 10.4% 3.7% 12.0% 8.0% 4.0% at Congestion (V/C > 1) 3 Average Travel Time: all 16.6 20.5 18.3 19 17 15 peak trips (daily minutes) 4 Transit Mode Share: all trips 2.4% 2.3% 3.3% 3.0% 5.0% 8.0% 5 Percent SOV Trip Share: 81.8% 82.3% 81.2% 78.4% 74.3% 66.0% work trips 6 Percent Non-motorized Trip 7.1% 6.8% 6.8% 9% 11% 15% Share: all trips 7 Greenhouse Gas Change -- -- +49% -10% -20% -30% (community target) 8 Cost of Congestion (in $351 $1,211 $496 $1,030 $848 $666 million $) 9 Percent of EJ Population 58% 59% 85% 65% 75% 85% within ¼ mile of transit

Source: DCHC 2035 Long Range Transportation Plan, 2009

Recommendations Transit recommendations are comprised of three critical elements: . Bus. A significant expansion of bus service throughout the Triangle, adding new routes to communities presently without service, and improvements to headways at existing transit agencies. . Rail. 56 miles of light rail transit connecting Chapel Hill, Durham, Park, Morrisville, Cary, Raleigh, and North Raleigh. . Circulators. High-frequency (every 10 minutes) short-distance services linking major activity centers to regional and intercity rail services. The bus transit improvements called for in the plan include expanding service, providing more frequent service, coordinating service with rail development, establishing new circulator services, incorporating new technologies with bus tracking, and improved communication with riders. The plan also calls for enhanced transit on the MLK Jr Blvd corridor in Chapel Hill, something that was studied in greater detail in the 2016 CHT North-South Corridor Study. Light rail transit development is a departure from past long range plans that focused on passenger rail service which could not be operated outside of existing rail corridors. This new focus on light rail development provides the opportunity for passenger rail service to depart from rail corridors and operate closer to population centers, employment centers, and transit-oriented developments along roadways. The exact alignment and timing of these fixed guideway investments will be decided with additional, more detailed studies.

Nelson\Nygaard Consulting Associates Inc. | 2-10 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

UNC Transportation & Parking Five-Year Plan (2017) The Transportation & Parking Five-Year Plan is primarily a financial plan analyzing projected expenditures and revenues related to the University’s transportation and parking system. Major findings regarding the use of services, facilities expansion, and cost of providing fare-free transit services are highlighted below: . CHT’s projected cost increases to sustain the current levels of local fare-free transit service represented a $1.5 million annual increase by 2021/22. . The projected cost increases to sustain the current levels of regional fare-free transit services represented a $1,056,837 annual increase by 2021/22. . Park-and-ride lots are well-utilized and there is currently a deficit of on-campus parking, according to UNC-Chapel Hill’s Development Plan. . The UNC Healthcare System has plans to add 700 new employees in 2019. Chapel Hill 2020 (2012) Chapel Hill 2020 is the comprehensive plan for the Town of Chapel Hill which communicates a cohesive vision for the town, identifies several big ideas for the future, outlines goals for achieving this vision, and provides implementation strategies for the plan.

The Big Ideas The Chapel Hill 2020 public outreach process was conducted in six separate theme groups resulting in five key ideas for the future. The big ideas focus on transportation and connectivity, encouraging business and cultural development, ensuring an adequate housing supply, and supporting neighborhood and community engagement. These concepts are highlighted as follows: . Implement a bikeable, walkable, green communities plan by 2020. . Create an entrepreneurial enterprise hub in the Rosemary Street corridor. . Create entertainment/dining/arts hubs to capitalize on Chapel Hill’s strengths as a recreational destination. . Increase the ratio of workforce housing by 2020 and develop a plan for student housing in the community. . Establish a structure to support community and neighborhood engagement in a proactive manner. These overarching concepts are intended to address the Chapel Hill 2020 vision to be a multicultural university town which celebrates connections and choice.

Getting Around The mobility section of Chapel Hill 2020 is referred to as Getting Around. This section calls for a holistic transportation system that includes connected pedestrian, bicycle, recreation, automobile, and transit systems with supportive, flexible strategies and policies that include parking, transit, and bikeways as a key strategy to minimize growth related congestion. Specific improvements mentioned in the plan include expanded bicycle and pedestrian connections, public transportation opportunities such as , light rail, and park-and-ride options. The plan does not propose specific projects but does highlight priority focus areas, including downtown, north MLK Jr Blvd, south MLK Jr Blvd, Highway 54, north 15-501, and south 15-501. These focus areas are

Nelson\Nygaard Consulting Associates Inc. | 2-11 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit identified based on economic importance, development opportunities, existing transit service, and regional connectivity potential.

Implementation The implementation schedule for Chapel Hill 2020 prioritizes clear consensus activities, which are the most achievable components of the plan. These include focus area studies and regulatory updates, including the Estes Drive Corridor study, a downtown development plan, and the Martin Luther King Jr. Boulevard Corridor study. The Chapel Hill 2020 plan also identifies a town council which is responsible for evaluating changing conditions and assumptions in order to provide updates to the plan. This includes analyzing and prioritizing action items to address conflicts and evaluating new ideas to improve the document and help achieve the plan’s vision.

Chapel Hill Bike Plan (2014) The purpose of the Chapel Hill Bike Plan is to provide the town with a set of prioritized infrastructure improvements, policies, and program recommendations that will guide decisions and investments for the future. The plan articulates four distinct goals: . Improve the safety of bicycling for all types of riders. . Foster the development of a culture where bicycling is an accepted and viable mode choice in Chapel Hill. . Develop a connected network of bicycle facilities in coordination with greenways throughout Chapel Hill. . Increase bicycle use for all types of trips.

Recommendations Recommendations from the bike plan include physical infrastructure investments prioritized into short term and long term project lists, changes to policies and programs, and additional data gathering and reporting. The plan also proposes maintaining GIS datasets on existing bicycle facilities, bicycle counts, and bicycle collision data to monitor infrastructure changes and their impacts on ridership and safety.

Physical Infrastructure The plan also prioritizes investment in the physical infrastructure needed to complete a bicycle network that serves the needs of bicyclists of all ages and skill levels. The primary network is estimated at $16.5 million to complete over a 10-year period. This infrastructure includes various levels of bicycle paths, lanes, and signage, as well as adequate street lighting and bicycle-oriented traffic signals. These components can be used to provide access to transit and create additional connectivity within the multimodal transportation system, shown in Figure 2-5. These improvements are recommended throughout Chapel Hill, including on high priority transit corridors like Estes Drive, MLK Jr Blvd, Fordham Blvd and Franklin Street. The bike mobility plan calls for the development of pavement marking plans for the Short-Term Priority Network, adding new bicycle facilities during street paving when possible, and providing a minimum green signal clearance interval for bicyclists at all intersections, among other improvements.

Nelson\Nygaard Consulting Associates Inc. | 2-12 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Policies and Programs In addition to physical infrastructure, the bike mobility plan also recommends changes to local policy and programs. These changes include revisions to the town design manual to ensure new street designs are accommodating and safe for bicyclists, including bike considerations in focus area plans and land use management updates, creating annual reports on bicycle and vehicular collisions, and partnering with the Town of Carrboro for an annual open streets event. These policies are aimed at providing more information to cyclists and creating a more welcoming environment for them to ride. Figure 2-5 Integration between Bicycle and Transit Networks

Source: Chapel Hill Bike Plan, 2014

Nelson\Nygaard Consulting Associates Inc. | 2-13 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

CHT North-South Corridor Study (2016) The North-South Corridor Study was intended to identify and evaluate a series of transit investment alternatives for implementation within an 8.2-mile study corridor running along MLK Jr Blvd, South Columbia Street, and US 15-501 South (Fordham Blvd). The locally preferred alternative, shown in Figure 2-6, is a combination mixed traffic/dedicated lane BRT route that will connect Eubanks Road park-and- ride with Southern Village park-and-ride. This route provides direct connections to the UNC hospitals campus and the planned Durham-Orange light rail line. This study was conducted in order to address several project needs within the corridor: . CHT ridership has increased by more than 20 percent between 2005 and 2012, and buses often operate at capacity during weekday peak hours on multiple routes. Demand is straining capacity, which is reducing operational efficiency and resulting in schedule slippage and bus stacking. . Chapel Hill is comparatively young, but its fastest-growing demographic is over age 65. Both of these demographic groups are increasingly choosing transit for either lifestyle/environmental/ economic reasons (millennials) or mobility reasons (senior citizens). . Major development opportunities at the northern and southern ends of the corridor will fundamentally reshape mobility patterns and needs within the corridor. . Multimodal transportation investments are necessary to accommodate anticipated increases in travel demand resulting from planned development within the corridor. . Chapel Hill—and the surrounding region—has demonstrated a commitment to sustainable growth strategies in their adopted plans and policies. The locally preferred alternative was developed following an extensive evaluation process which analyzed ridership capacity, consistency with local plans and policies, economic development opportunity, environmental impacts, capital costs, and community support. These criteria were applied to no build, BRT, streetcar, light rail, and commuter rail scenarios. Following the adoption of the locally preferred alternative and entry into the Small Starts Project Development process, the project is currently undergoing the NEPA environmental clearance process, and funding for construction and operation must be identified. Construction is anticipated to take approximately 18 months with the project opening for revenue service in 2020.

Nelson\Nygaard Consulting Associates Inc. | 2-14 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 2-6 North-South Corridor Locally Preferred Alternative

Source: CHT North-South Corridor Study, 2016

Draft Chapel Hill Mobility and Connectivity Plan (2017) The purpose of this draft mobility plan is to expand upon existing transportation planning efforts to enhance bicycle and pedestrian connections and access to transit. The plan’s overarching goal is to achieve a 35% combined commute mode share of bicycling, walking, and transit in Chapel Hill by 2025. The plan calls for leveraging findings from the Chapel Hill Greenways Master Plan, the Chapel Hill Bike Plan, and the 2020 Comprehensive Plan to provide an updated design toolkit for improving on-street networks that provide safe and convenient corridors and connections. This plan is currently in draft form and seeking public comment.

Recommendations The mobility plan organizes its recommendations into three main categories: new facilities, programs and policies, and culture and mindset. The plan calls for on-street greenway connectors to link greenway trails through priority corridors and to develop multiuse connections to the regional greenway system that link Chapel Hill to a greater regional network. These priority corridors are shown below in Figure 2-7. The mobility plan also recommends several new policies, including updating the sidewalk priority ranking criteria, implementing a sidewalk microgap program, and increasing bike parking requirements for transit stations. Finally, the plan recommends developing mobility performance and annual reporting metrics, including continuous bike and pedestrian counts. This reporting provides the framework for showcasing tangible benefits of bike and pedestrian improvements to the community.

Nelson\Nygaard Consulting Associates Inc. | 2-15 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

The plan identifies MLK Jr Blvd as the most heavily traveled corridor for CHT with up to 13 buses per hour on 7 routes. However, pedestrian and bicycle connectivity to transit stops are hindered by sidewalk gaps, limited sidewalk buffers, and long distances between marked crosswalks. Short-term recommendations for this corridor are focused on pedestrian improvements like filling sidewalk gaps; increasing sidewalk widths and buffers from Ashley Forest Road to Northfield Road; and adding pedestrian crossings to intersections at Barclay Road, New Stateside Drive, Piney Mountain Road, and Westminster Drive. Long-term recommendations include adding buffered bike lanes, coupled with the North-South Corridor Study BRT line, to transform the corridor into a true complete street. Anticipated growth along the Fordham Blvd corridor has raised additional concerns about improving multimodal connectivity, particularly in the southern portion of the corridor near UNC-Chapel Hill’s South Campus and the Obey Creek development. Recommended improvements for this area include improved bike lanes, pavement markings, and constructing a greenway connector from Mt. Carmel Church Road to Fan Branch Trail to improve access to transit stops along the corridor. Figure 2-7 Priority Bicycle and Pedestrian Corridors

Source: Draft Chapel Hill Mobility and Connectivity Plan, 2017

Nelson\Nygaard Consulting Associates Inc. | 2-16 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Orange County Transit Plan (2017) The 2017 Orange County Transit Plan (OCTP) is based upon the 2012 Orange County BRIP and outlines progress to date on original BRIP proposals. Which cites growing traffic congestion, air quality concerns, and income-based transit access as reasons for expanding transit services. The Orange County BRIP is also contextualized by the Special Transit Advisory Commission (STAC) recommendations and the passage of HB 148, which allows counties in North Carolina to hold referenda to fund transit projects with voter-approved sales tax measures. The Orange County Transit Plan includes four primary elements: . New bus service . New Amtrak rail station . New light rail service . Martin Luther King Jr. Boulevard (MLK Jr Blvd) improvements New bus service in Orange County has been expanded by approximately 24,000 annual hours (about 59% of the original goal of 40,950 annual hours over the 25-year life of the plan, and 69% of the possible 34,650 hours to add in the first five years), primarily through more frequent service, longer service spans, and new routes. Seven new buses have been purchased and some bus facilities improvements have been made. New light rail connecting Orange County to Durham County has moved into the design and engineering phases and is planned to open in 2028, two years behind schedule. The biggest change from the 2012 BRIP that affects Orange County has been the relocation of one Orange County station to Durham County. The new Amtrak station planned for Hillsborough is identified in the 2017 OCTP as a North Carolina Department of Transportation project that is now scheduled for construction in fiscal years 2019 and 2020. The MLK Jr Blvd improvement project planned in the 2012 BRIP have been re-titled the ‘North-South Corridor Study’ and has undergone a locally-preferred alternative (LPA) identification process. CHT is currently in the process of bringing three designs of the Bus Rapid Transit (BRT) project into requisite environmental and public review processes. The Federal Transit Administration has admitted the project into Small Starts Project Development. The OCTP presents a robust financial plan and includes a schedule of unfunded planning and project needs. It also develops an implementation process to translate project proposals into reality.

Nelson\Nygaard Consulting Associates Inc. | 2-17 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 2-8 Orange County Transit Plan Bus Service

Source: Orange County BRIP (2012

Nelson\Nygaard Consulting Associates Inc. | 2-18 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Hillsborough Amtrak Station A Hillsborough Amtrak station was outlined in the Orange County BRIP and continued in the Orange County Transit Plan. The plan calls for a 20-acre municipally-owned lot to be developed into a rail station, municipal service buildings and offices, a civic events space, and high-density mixed-use development. The station is planned for a 2020 opening year. Figure 2-9 Orange County BRIP Amtrak Station

Source: Orange County BRIP (2012)

Nelson\Nygaard Consulting Associates Inc. | 2-19 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Durham-Orange Light Rail Service New light rail service connecting Orange County to Durham County is planned for in the Orange County Transit Plan, which is well-coordinated with the Durham investment plan. The Orange County light rail plans include slightly more detailed financials than those presented in their Durham County counterpart, and calls for a 2026 opening year. Figure 2-10 Orange County BRIP Light Rail Service

Source: Orange County BRIP (2012)

Nelson\Nygaard Consulting Associates Inc. | 2-20 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Martin Luther King Jr. Boulevard Improvements Major improvements to the MLK Jr Blvd corridor were planned in the Orange County BRIP and continued in the Orange County Transit Plan. The document calls for intermittent exclusive bus lanes and other preferential transit treatments, and plans for capital funding from the state of North Carolina and the federal government. This plan calls for completion of the lanes in 2019. The project is explored in more detail in the 2016 CHT North-South Corridor Study. Figure 2-11 Orange County BRIP Martin Luther King Jr. Boulevard Improvements

Source: Orange County BRIP (2012)

GoTriangle Station Area Market Analysis (2017) This document is the result of station area planning and an economic development study for the Durham-Orange Light Rail project connecting central Durham to central Chapel Hill. The analysis provides a preliminary review of economic data concerning the development and supply of building types and projects growth rates into the future. Although construction of light rail is unlikely to dramatically alter economic and population growth for the region, it is reasonable to expect a significant effect on where residents, employees, developers, and companies choose to allocate new growth within the region.

Findings The Triangle Region has consistently grown at 3.5%-5.0% per year, even during recent recessions. This growth would generate more than enough demand to fill up new supply on developable land around station sites. With overall growth expected to continue, the rail submarkets in Chapel Hill, Central Durham, and Southwest Durham are in a strong competitive position to attract new companies, stores, and residents. If rail transit is not constructed, suburban growth in Orange County, Southwest Durham, and Chatham County are the most likely alternative markets to supply growing demand.

Nelson\Nygaard Consulting Associates Inc. | 2-21 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

This market analysis demonstrates that the Triangle Region is likely to continue growing at a strong pace. However, how and where that growth occurs is dependent upon local and regional policy decisions. With appropriate investments and policies, regional growth can be directed away from neighboring rural and exurban areas and towards more walkable and transit-adjacent communities. This approach could leverage sustainable development patterns to attract jobs, expand the local tax base, and enhance existing neighborhoods. This concentration of growth would necessitate changes in local transit service to serve these populations and provide enhanced connectivity to regional transit service.

DEVELOPMENT REVIEW The Town of Chapel Hill and, and the greater Research Triangle region, are experiencing significant population and employment growth, which impacts local and regional transit providers. Figure 2-13 below shows the locations of five major planned developments in Chapel Hill.

Nelson\Nygaard Consulting Associates Inc. | 2-22 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 2-12 Planned Developments in Chapel Hill

Carraway Village Mixed-Use Development Carraway Village, previously named The Edge, is a proposed mixed-use development to be located along Eubanks Road just west of MLK Jr Blvd in Chapel Hill. The project is anticipated to be fully completed by 2018 in two phases of construction. The first phase of the project will have 400 multi-family residential units and 8,400 square feet of retail space, while phase two could have up to 25 acres of new commercial development with a mix of retail, office, and hotel space. A conceptual site plan is shown in Figure 2-13. Public transportation service to the development site is excellent, particularly due to the planned BRT service on MLK Jr Blvd. Pedestrian and bicycle access and connectivity is limited in the area surrounding this development. Trip generation calculations from the project’s Traffic Impact Study estimate 8,460

Nelson\Nygaard Consulting Associates Inc. | 2-23 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit net new trips will be generated daily by 2019. Of these new trips, 20% will rely on transit, walking, or bicycling. Figure 2-13 Carraway Village Conceptual Site Plan

Source: Town of Chapel Hill, Carraway Village Concept Plan Review, 2011

UNC Carolina North Campus Carolina North is a 250 acre expansion campus located on the west side of MLK Jr Blvd two miles north of UNC-Chapel Hill’s Main Campus. The site is in Orange County and straddles the boundary between the Towns of Chapel Hill and Carrboro. Carolina North is intended to be a public-private partnership development featuring academic and research facilities, housing, and commercial developments. The proximity of this campus to existing and planned transit service makes it a likely hub for CHT service to link the new campus with the Main Campus and downtown Chapel Hill. In addition to the DCHC Long Range Transportation Plan, which includes fixed guideway transit serving Main Campus from Durham, CHT is also studying BRT implementation on MLK Jr Blvd which would add both local and regional transit access to the Carolina North Campus. The Carolina North Campus is shown in relation to existing local and regional transit alternatives in Figure 2-14.

Nelson\Nygaard Consulting Associates Inc. | 2-24 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 2-14 Carolina North Transportation Plan

Source: UNC 2007 Carolina North Plan

Obey Creek Mixed-Use Development The Obey Creek Mixed-Use Development is a 120-acre development site located across Fordham Boulevard from the Southern Village area of UNC-Chapel Hill’s South Campus. The development proposes adding 600 dwelling units, 375,000 square feet of office-commercial space, 350,000 square feet of retail space, and a 100,000 square foot hotel with 130 rooms. Illustrative plans for the development are shown in Figure 2-15. Three existing transit routes serve the proposed development area, and it will be close to the proposed BRT corridor. The traffic impact analysis estimates that by 2022 this development will result in over 2,500 total daily boardings. This includes residents, employees, and shoppers living in or visiting the Obey Creek Development. This concentrated increase in ridership may impact the decisions of local and regional transit service providers.

Nelson\Nygaard Consulting Associates Inc. | 2-25 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 2-15 Obey Creek Illustrative Plan

Source: Town of Chapel Hill, Obey Creek Design Guidelines, 2015

Glen Lennox Shopping Center Glen Lennox is an existing mixed-use development located on Raleigh Road and Fordham Boulevard that plans to redevelop to provide a total of 440 residential dwelling units, 21,276 square feet of commercial/retail space, and 5,084 square feet of office space. This project is to be constructed in phases over a 20-year time frame. The trip generation calculation for this project estimates that additional transit capacity will be necessary to accommodate increased ridership to and from the Glen Lennox Redevelopment. Initial estimates of peak hour demand indicate that 288 AM peak hour, 127 noon peak hour, and 352 PM peak hour trips are estimated in the 2028 buildout scenario. Given that fixed route service to Glen Lennox is provided on the G, S, and V routes, the total transit capacity provided by existing service may need to be increased to meet future demand.

Wegmans Supermarket The Wegmans Supermarket is a proposed commercial grocery store to be located on Old Durham Road on the east side of Fordham Boulevard. This would be a redevelopment project of the existing Performance Motorworks site. The project proposes constructing a grocery store with approximately 130,000 square feet of floor area and parking for 750 vehicles. The traffic impact analysis estimated that this development would attract 538 additional daily transit riders by 2019. While the additional ridership estimate may be optimistic, the project recommends constructing transit stop improvements for stops serving the current CHT routes CL, and D at Old Durham Road and Cooper Street.

Nelson\Nygaard Consulting Associates Inc. | 2-26 3 POPULATION AND EMPLOYMENT ANALYSIS This section analyses 2010 population and employment, projected 2040 population and employment, examines transit propensity, and travel demand in the Chapel Hill Transit (CHT) service area.

Population Chapel Hill has a population of approximately 58,500, and Carrboro has close to 18,650 people. Both communities grew considerably in the past decade, adding about 18% in Chapel Hill and 17% in Carrboro. A large portion of recent population growth is affiliated with UNC-Chapel Hill, including students, faculty, and staff. The ties to UNC-Chapel Hill are visible in the spatial distribution of population and population density (Figure 3-1). The greatest concentration of Chapel Hill residents is located in the southwestern portion of the town, close to the UNC-Chapel Hill campus, downtown Chapel Hill, and the area just north of campus. Likewise, Carrboro, which is physically much smaller than Chapel Hill, also has a greater concentration of residents in the southern half of town, closest to UNC-Chapel Hill. Population growth is also expected to lead to increased density. While many parts of the community will remain very low density (Figure 3-2), UNC-Chapel Hill, downtown Chapel Hill, downtown Carrboro, and the area west of campus in the southwestern corner of Carrboro and Chapel Hill are projected to become denser. Given restrictions on parking in and around the UNC-Chapel Hill campus, these areas are dependent on excellent transit services to ensure destinations are accessible. CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 3-1 Chapel Hill and Carrboro – 2010 Population

Nelson\Nygaard Consulting Associates Inc. | 3-2 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 3-2 Chapel Hill and Carrboro – Projected Population Density 2040

Nelson\Nygaard Consulting Associates Inc. | 3-3 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Employment UNC-Chapel Hill is a major employer not only for Carrboro and Chapel Hill, but also the Triangle Region. UNC-Chapel Hill has 11,900 employees, and the UNC Health Care System employs an additional 9,500. Other major community employers are the Chapel Hill-Carrboro Schools and Orange County Schools, with 2,138 and 1,157 employees respectively. The old Blue Cross/Blue Shield of North Carolina headquarters, now owned by The North Carolina State Employee’s Credit Union is an additional major employer, with capacity for over 1,200 employees. The presence of these major employers puts Carrboro and Chapel Hill in a fairly unique position. While many communities suffer a jobs-housing imbalance due to being largely residential, Carrboro and Chapel Hill are skewed by being job rich. In a community of roughly 75,000 individuals, there are 57,000 jobs (employment in 2010 is shown in Figure 3-3). Consequently, a large proportion of the people working at UNC-Chapel Hill or in Chapel Hill or Carrboro do not live in the community. Most of the job growth is associated with the area around the main UNC-Chapel Hill campus as well as Carolina North and the US-15 corridor, with high density employment also forecast for the areas near Rams Plaza, Blue Hill District, East Gate Shopping Center, and University Place near planned regional light rail (Figure 3-4). These high density employment areas will become critical employment markets in the future and will be important destinations for regional transportation services.

Nelson\Nygaard Consulting Associates Inc. | 3-4 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 3-3 Chapel Hill and Carrboro – 2010 Employment

Nelson\Nygaard Consulting Associates Inc. | 3-5 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 3-4 Chapel Hill and Carrboro – Projected Employment Density 2040

Nelson\Nygaard Consulting Associates Inc. | 3-6 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Transit Propensity Looking at the existing population and employment density in Carrboro and Chapel Hill and translating these densities into transit demands or potential service levels ( Figure 3-5), shows that despite being a small town, there are several parts of the community that can—and already does—support very frequent transit service. These areas are largely centered around the UNC-Chapel Hill campus, but also include the areas around University Place and Rams Plaza as well as downtown Chapel Hill and downtown Carrboro. Large parts of Carrboro, especially in the south end, have a higher propensity to take transit. Figure 3-5 Chapel Hill and Carrboro – Estimated Transit Propensity 2010

Nelson\Nygaard Consulting Associates Inc. | 3-7 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Employment and Travel Demand Commuting to work comprises 16% of all person trips and 30% of all transit trips in the US.1 Job locations can be used as a proxy for travel demand, representing the “destination” for commute trips, while population density represents the “origin.” Figure 3-6 presents job density in Chapel Hill and Carrboro according to U.S. Census Longitudinal Employer-Household Dynamics (LEHD) data from 2014. As discussed previously, UNC-Chapel Hill is the largest employer in the area, with employment clusters on the main campus and Mason Farm. Employment clusters are also found in central and northeast Chapel Hill, including: . Downtown Chapel Hill . US 15-501 corridor . Carr Mill Mall Americans with are lower incomes are especially likely to be transit riders.2 While job locations represent the potential destinations for all commute trips, the locations of low wage jobs represent potential destinations for commute trips made via transit. Figure 3-7 presents low wage job density according to 2014 LEHD data. Low wage employment density in Chapel Hill and Carrboro largely mirrors the density of all jobs. Low wage jobs are focused in several specific zones: . Downtown Chapel Hill and Carrboro . The US 15-501 corridor . Mason Farm campus area and the Hwy-54 corridor In addition to examining the location of employment, LEHD data may be used to assess commute patterns. Figure 3-8 shows the percent of people living in Alamance County, Chatham County, Durham County, Orange County, or Wake County that work in Orange County. Of people that live in these five counties and work in Orange County, 39% of people live and work in Orange County, nearly 25% travel from Durham County, and 17% travel from Wake County. Fewer people commute from Alamance County and Chatham County, at 12% and 9%, respectively. Figure 3-9 shows the largest work travel patterns in Orange County between census block groups. Only two block groups showed large numbers of attractions from regional census block groups—UNC-Chapel Hill’s campus and Mason Farm, which likely shows high trip levels due to affiliation with UNC-Chapel Hill. Strong trip origins to the UNC-Chapel Hill area are present within the existing CHT service area—in particular, the Eubanks Park-and-Ride and residential neighborhoods north and east of UNC in Chapel Hill and Carrboro. Several areas outside of the CHT service area also exhibit strong trip patterns. For instance, work travel patterns are strong to both Durham County and Chatham County.

1 AASHTO 2013 http://traveltrends.transportation.org/Documents/B2_CIA_Role%20Overall%20Travel_web_2.pdf 2 Pew Research Center 2016 http://www.pewresearch.org/fact-tank/2016/04/07/who-relies-on-public-transit-in-the-u-s/

Nelson\Nygaard Consulting Associates Inc. | 3-8 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 3-6 Chapel Hill and Carrboro: 2014 Employment

Nelson\Nygaard Consulting Associates Inc. | 3-9 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 3-7 Chapel Hill and Carrboro: 2014 Low Wage Employment

Nelson\Nygaard Consulting Associates Inc. | 3-10 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 3-8 Five Home Counties of Workers Employed in Orange County

Alamance Wake 12% 17% Chatham 9%

Durham Orange 24% 39%

Nelson\Nygaard Consulting Associates Inc. | 3-11 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 3-9 Travel Demand Patterns for Workers Employed in Orange County

Nelson\Nygaard Consulting Associates Inc. | 3-12 4 TREND ANALYSIS This Trend Analysis section puts Chapel Hill Transit (CHT) into context and sets the foundation for the SRTP. It describes certain key indicators for the agency between 2001 and 2015—in particular ridership, revenue hours, and operating expenses. This time period includes data prior to the agency shifting to fare free operation in January 2002. Additional route-level information is available in Appendix A and B. Appendix A provides route summary tables and charts that give insight to passenger loads, boardings, and alightings, and Appendix B provides ridership maps of boardings and alightings for each route.

Key Indicators This section describes CHT using three key transit indicators for the years 2001 through 2015: ridership, revenue hours, revenue miles, and operating expenses Ridership reveals how many people are using transit, revenue hours refer to the amount of transit service that is available, and operating expenses explain how revenue is spent for transit operations.

Summary of Key Indicators The key indicators presented in this section help to identify challenges facing CHT. Takeaways from this section include: • Between 2001 and 2009, ridership more than doubled, increasing from 3 million trips to 7.9 million over the nine-year period. • By 2012 ridership had decreased by 13% from its 2009 peak. Between 2001 and 2010, revenue hours for CHT increased from 93,648 to 167,218, before dropping to 154,855 in 2015. The increase in both ridership and revenue hours suggests that CHT was increasingly well-used between 2001 and 2015, and that investment in transit service grew correspondingly. However, both ridership and service have been declining since 2010.

Ridership Ridership with CHT, measured in annual passenger trips, has grown dramatically over the past decade. In 2002, CHT transitioned to a fare-free system, which had a major impact on ridership. By 2003, there was a 63% increase in ridership as compared to 2001, the last year of the fare system. Between 2001 and 2009, ridership more than doubled, increasing from 3 million trips to 7.9 million over the nine-year period. By 2012 ridership had decreased by 13% from its 2009 peak. The drop in service after 2009 was due primarily to service cuts implemented in 2010. Since 2011, ridership has slowly declined. Figure 4-1 presents yearly passenger trips between 2001 and 2015. CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 4-1 Yearly Ridership, 2001 – 2015 9 Drop in ridership reflects 2010 8 service cuts 7 2001-2015: 121% 6 increase 5 4 3 2

Passenger Trips (in Millions) 1 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Passenger Trips (in millions) Linear (Passenger Trips (in millions))

Source: Nelson\Nygaard adapted from National Transit Database

Nelson\Nygaard Consulting Associates Inc. | 4-2 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Revenue Hours In addition to ridership, revenue hours increased over the period 2001-2015. Between 2001 and 2010, revenue hours for CHT increased from 93,648 to 167,218, before dropping to 154,855 in 2015. Yearly passenger trips per revenue hour followed a similar trend, but only experienced a 34% increase from 2001 - 2015. Passenger trips per revenue hour initially slightly fell from 2001 to 2002 (31.6 in 2001 and 29.3 in 2002) and peaked in 2009 at 48.3 passenger trips per revenue hour. In other words, transit operations expanded from 2001 until 2010 and then contracted slightly thereafter. Figure 4-2 presents yearly revenue hours and Figure 4-3 shows passenger trips per revenue hour between 2001 and 2015. Figure 4-2 Yearly Revenue Hours, 2001 – 2015 180 2001-2015: 65% increase 160 140 120 100 80 60 40 20 Revenue Hours (in Thousands) Hours Revenue 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Revenue Hours Linear (Revenue Hours)

Source: Nelson\Nygaard adapted from National Transit Database

Figure 4-3 Yearly Passenger Trips per Revenue Hour, 2001 – 2015

60 2001-2015: 34% 50 increase

40

30

20

10 Passenger Trips per Revenue Hour Revenue per Trips Passenger

0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Source: Nelson\Nygaard adapted from National Transit Database

Nelson\Nygaard Consulting Associates Inc. | 4-3 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Revenue Miles Yearly revenue miles experienced a more gradual increase from 2001-2015 (34% increase) compared to annual ridership and annual revenue hours (Figure 4-4). However yearly passenger trips per revenue mile saw a 65% increase due to the large increase in ridership in the same time period. Accordingly, passenger trips per revenue mile peaked in 2009 at 4.1, the same year that ridership peaked (Figure 4-5). The increase in both ridership, revenue hours, and revenue miles suggests that CHT was increasingly well-used between 2001 and 2015, and that investment in transit service grew correspondingly. However, changes in 2010 have had a negative impact on both ridership, revenue hours, and revenue miles. Figure 4-4 Yearly Revenue Miles, 2001 – 2015

2.5 2001-2015: 34% 2 increase

1.5

1

Revenue Miles (in Millions) 0.5

0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Source: Nelson\Nygaard adapted from National Transit Database

Figure 4-5 Yearly Passenger Trips per Revenue Mile, 2001 – 2015

4.5

4 2001-2015: 65% increase

3.5

3

2.5

2

1.5

1

0.5 Passenger Trips perRevenue Mile 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Source: Nelson\Nygaard adapted from National Transit Database

Nelson\Nygaard Consulting Associates Inc. | 4-4 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Operating Expenses At the same time as ridership, revenue hours, and revenue miles had been rising, operating expenses have been trending in a similar direction. Between 2001 and 2015, operating expenses have more than doubled, from $6.3 million to $15.6 million. Figure 4-6 presents operating expenses and passenger trips for CHT between 2001 and 2015. Operating expense per revenue hour followed the same pattern with a 51% increase from 2001 – 2015 (Figure 4-7). Operating expenses increased over this time period as a result of inflation, increasing service, and through capital funding mechanisms.

Figure 4-6 Passenger Trips and Operating Expenses, 2001 – 2015 9 $18 8 $16 7 $14 6 $12 5 $10 4 $8 3 $6 2 $4

Passenger Trips (in Millions) 1 $2 Operating Expenses (in Millions) 0 $0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Passenger Trips Total Operating Expense

Source: Nelson\Nygaard adapted from National Transit Database

Figure 4-7 Operating Expense per Revenue Hour, 2001 – 2015

$120.00 2001-2015: 51%

$100.00 increase

$80.00

$60.00

$40.00

$20.00 Operating Expense per Revenue Hour Revenue per Expense Operating

$0.00 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Source: Nelson\Nygaard adapted from National Transit Database

Nelson\Nygaard Consulting Associates Inc. | 4-5 5 PEER REVIEW There are few standards of performance to measure how well public transit agencies perform in comparison to industry benchmarks. This phenomenon is primarily related to the fact that most transit agencies in the United States are in public ownership. As a result, each community chooses to weigh the investment value in this public asset on a different basis. Even so, many transit agencies still seek methods to judge their overall performance against the backdrop of community needs and interests. Although few transit agencies have “twins” that operate identically and function as direct side- by-side comparisons, comparing service practices and performance among a group of peer agencies helps facilitate best practices. Most agencies share some characteristics with others, and those common characteristics can form a basis for comparison based on some number of compatibility factors. The federal government has required agencies to report operating data for many years through the National Transit Database (NTD). Data used in this analysis is derived from NTD, with the most recent operational statistics coming from 2015. Transit agencies were compared based on performance indicators, effectiveness measures, and efficiency measures.

PEER AGENCIES Peer agencies were initially identified with an eye to gaining insights into the organizational structure of CHT by looking at the performance of transit agencies with similar characteristics. As part of identifying peers, a long list of similarly sized and positioned agencies was created. The initial list was further narrowed by selecting peer agencies serving a major university and operating within a city or county government. This list was shared with CHT staff, and some adjustments were made based on their knowledge and experience. The resulting peer agencies are Regional Transit System (RTS) in Gainesville, FL; CyRide in Ames, IA; the Athens Transit System (ATS) and University of Georgia (UGA) Campus Transit in Athens, GA; StarMetro in Tallahassee, FL; Centre Area Transportation Authority (CATA) in State College, PA; GoRaleigh in Raleigh, NC; Winston-Salem Transit Authority (WSTA) in Winston- Salem, NC; Lexington Transit Authority (Lextran) in Lexington, KY; GoDurham in Durham, NC; and the Greensboro Transit Authority (GTA) in Greensboro, NC. This analysis includes information about fixed-route and demand response operations. One key difference between CHT and the peer agencies is that CHT operates fully fare free. However, it is not unusual for transit agencies to offer free or discounted student passes.

CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Key Findings Compared with the peer group, CHT services have performed at a varying degree of effectiveness over the 10-year period from 2006 to 2015. CHT productivity in terms of passengers per revenue mile and revenue hour is similar to other peer systems. CHT also ranks well in terms of service availability (measured as vehicle miles per service area capita). At the same time, reliability has declined. While the peer group average in terms of revenue miles between failures has held relatively steady, CHT’s number of revenue miles between failures have been steadily decreasing, and by 2015 occur at approximately an average level when compared with peers. However, given CHT’s excellent performance in the earlier period of the 10-year timeframe, the trend indicates a degradation of service overall. Overall, CHT’s operating costs have grown more expensive. CHT performs at an average level in terms of operating expense per passenger trip but less well when compared to the peer group in terms of operating expense per revenue hour and revenue mile.

Figure 5-1 Peer Review Agencies

Agency Major Student Service Area Location Governance Name University Enrollment Population CHT Chapel Hill, NC City Department UNC Chapel Hill 29,135 80,218 University of RTS Gainesville, FL City Department 52,286 163,990 Florida Iowa State CyRide Ames, IA City Agency 36,321 58,100 University ATS/UGA County University of Campus Athens, GA Department/ 36,130 119,980 Georgia Transit University Florida State StarMetro Tallahassee, FL City Department 41,867 162,310 University Independent Penn State CATA State College, PA 99,133 104,360 Agency University Independent North Carolina GoRaleigh Raleigh, NC 33,989 347,729 Agency State University Independent WSTA Winston-Salem, NC Wake Forest 7,591 199,555 Agency Independent University of Lextran Lexington, KY 30,131 295,803 Agency Kentucky GoDurham Durham, NC City Department Duke University 14,832 240,017

GTA Greensboro, NC City Department UNC Greensboro 19,653 269,666

Nelson\Nygaard Consulting Associates Inc. | 5-2 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Performance Indicators Performance indicators include passenger trips, revenue hours, revenue miles, and total operating expense. CHT’s performance in relation to the peer group is shown in Figure 5-2. Figure 5-2 Performance Indicators (2015) Fixed-Route Service Peer Group Peer Group Peer Group CHT % from Measure CHT Minimum Maximum Average Average Passenger Trips 6,533,944 3,240,427 12,968,909 6,411,113 1.9% Revenue Hours 154,855 122,680 302,943 184,009 -15.8% Revenue Miles 1,775,953 1,263,680 3,552,939 2,098,450 -15.4% Total Operating Expense $15,615,251 $9,221,270 $23,483,731 $15,423,289 1.2%

Demand Response Service Peer Group Peer Group Peer Group CHT % from Measure CHT Minimum Maximum Average Average Passenger Trips 53,438 11,566 223,915 111,866 -52.2% Revenue Hours 21,553 4,024 108,925 51,882 -58.5% Revenue Miles 262,353 39,862 1,644,187 774,497 -66.1% Total Operating Expense $2,677,752 $202,175 $7,116,898 $2,869,893 -6.7% Source: NTD

The following figures illustrate CHT’s performance in relation to each peer agency over a 10- year period. . For passenger trips (Figure 5-3), CHT has historically ranked above the peer group average for fixed-route service, with the exception of RTS, CATA, and ATS/UGA Campus Transit. However, CHT ranked far below the group average for demand response service. . For the majority of the 10-year timeframe, CHT’s revenue hours and revenue miles for both fixed-route and demand response service have held relatively steady compared with the rest of the peer group. (Figure 5-4 and Figure 5-5). . CHT has seen a steadily increasing trend in total operating costs for fixed-route and demand response services (Figure 5-6). By 2015, CHT fixed-route service ranked higher than the group average by 1.2%, indicating that those services are more expensive than the peer group average despite fewer revenue hours, and revenue miles. CHT’s demand response service, however, ranks 6.7% lower than the peer group average for operating costs.

Nelson\Nygaard Consulting Associates Inc. | 5-3 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-3 Passenger Trips (2006-2015) Fixed-Route Service 9,000,000 8,000,000 7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service 140,000

120,000

100,000

80,000

60,000

40,000

20,000

0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh Demand Response Service data changed from being reported as “directly operated” in 2006-2007 to “purchased transportation” in 2009- 2012, with a significant increase in passenger trips that similarly impacted the peer group average. GoRaleigh is excluded from the analysis in 2008, 2013, 2014, and 2015 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-4 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-4 Revenue Hours (2006-2015) Fixed-Route Service 200,000 180,000 160,000 140,000 120,000 100,000 80,000 60,000 40,000 20,000 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service 70,000

60,000

50,000

40,000

30,000

20,000

10,000

0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh Demand Response Service data changed from being reported as “directly operated” in 2006-2007 to “purchased transportation” in 2009- 2012, with a significant increase in revenue hours that similarly impacted the peer group average. GoRaleigh is excluded from the analysis in 2008, 2013, 2014, and 2015 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-5 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-5 Revenue Miles (2006-2015) Fixed-Route Service 2,500,000

2,000,000

1,500,000

1,000,000

500,000

0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service 900,000

800,000

700,000

600,000

500,000

400,000

300,000

200,000

100,000

0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh Demand Response Service data changed from being reported as “directly operated” in 2006-2007 to “purchased transportation” in 2009- 2012, with a significant increase in revenue miles that similarly impacted the peer group average. GoRaleigh is excluded from the analysis in 2008, 2013, 2014, and 2015 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-6 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-6 Total Operating Expense (2006-2015) Fixed-Route Service $18,000,000

$16,000,000

$14,000,000

$12,000,000

$10,000,000

$8,000,000

$6,000,000

$4,000,000

$2,000,000

$- 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service $3,500,000

$3,000,000

$2,500,000

$2,000,000

$1,500,000

$1,000,000

$500,000

$- 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh Demand Response Service data changed from being reported as “directly operated” in 2006-2007 to “purchased transportation” in 2009- 2012, with a significant increase in total operating expense that similarly impacted the peer group average. GoRaleigh is excluded from the analysis in 2008, 2013, 2014, and 2015 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-7 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Effectiveness Measures Effectiveness measures include passenger trips per revenue mile, passenger trips per revenue hour, vehicle miles per capita, and revenue miles between failures. CHT’s measures in relation to the peer group are shown in Figure 5-7. Figure 5-7 Effectiveness Measures (2015) Fixed-Route Service Peer Group Peer Group Peer Group CHT% from Measure CHT Minimum Maximum Average Average Passenger Trips Per Revenue Mile 3.68 1.85 7.79 3.28 12.0% Passenger Trips Per Revenue Hour 42.19 17.94 73.05 36.56 15.4% Vehicle Miles Per Capita 24.54 6.63 24.54 14.62 67.9% Revenue Miles Between Failures 6,020 2,980 13,217 7,213 -16.5% Average Age of Fleet 9.55 6.85 14.49 9.00 6.1%

Demand Response Service Peer Group Peer Group Peer Group CHT% from Measure CHT Minimum Maximum Average Average Passenger Trips Per Revenue Mile 0.20 0.09 0.29 0.17 18.4% Passenger Trips Per Revenue Hour 2.48 1.46 3.01 2.21 12.3% Vehicle Miles Per Capita 3.99 0.75 7.31 3.99 0.0% Average Age of Fleet 7.22 2.86 9.75 5.51 31.0% Source: NTD Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. Data for Revenue Miles between Failures under Demand Response Service for many of the systems was not available from NTD and is excluded from the analysis.

The following figures illustrate CHT’s effectiveness measures in relation to each peer agency over a 10-year historical period. . CHT fixed-route services were notably more effective than those of peer agencies in terms of passenger trips per revenue mile from approximately 2006 to 2010, and CHT was 12.0% above the group average by 2015 (Figure 5-8). This relatively high performance is likely correlated with CHT’s fare free operation. . During the 10-year period, CHT fixed-route service has performed better than the peer group in terms of passenger trips per revenue hour, with the exception of ATS/UGA Campus Transit, CATA, and CyRide. CHT ranked 15.4% above the peer group average in 2015 (Figure 5-9). . CHT fixed-route service has consistently ranked well above the peer group average in terms of vehicle miles per service area capita (Figure 5-10). CHT was 67.9% above the group average in 2015, indicating a high availability of transit services compared to services offered in peer cities. . While the peer group average has held relatively steady in terms of revenue miles between failures, CHT fixed-route service has experienced a noted decline in this

Nelson\Nygaard Consulting Associates Inc. | 5-8 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

measure, indicating a degradation of service quality as vehicle failures occur more frequently (Figure 5-11). . Average fleet age is shown in Figure 5-12. As the peer group’s fixed-route service average fleet age has decreased slightly over time, CHT’s has increased over the 10- year period. Revenue miles between failures is often related to average fleet age, as reliability decreases with older vehicles. The normal replacement age for a bus is roughly 12 years. CHT’s fare free system may also create heavier peak commute patterns, resulting in a larger, less well-utilized fleet. . CHT’s demand response service showed similar trends, ranking above the peer group average for all effectiveness measures.

Nelson\Nygaard Consulting Associates Inc. | 5-9 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-8 Passenger Trips per Revenue Mile (2006-2015) Fixed-Route Service 4.50

4.00

3.50

3.00

2.50

2.00

1.50

1.00

0.50

0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service 0.30

0.25

0.20

0.15

0.10

0.05

0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh Demand Response Service data changed from being reported as “directly operated” in 2006-2007 to “purchased transportation” in 2009- 2012, with a significant decrease in passenger trips per revenue mile that similarly impacted the peer group average. GoRaleigh is excluded from the analysis in 2008, 2013, 2014, and 2015 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-10 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-9 Passenger Trips per Revenue Hour (2006-2015) Fixed-Route Service 60.00

50.00

40.00

30.00

20.00

10.00

0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service 4.00

3.50

3.00

2.50

2.00

1.50

1.00

0.50

0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh Demand Response Service data changed from being reported as “directly operated” in 2006-2007 to “purchased transportation” in 2009- 2012, with a significant decrease in passenger trips per revenue hour that similarly impacted the peer group average. GoRaleigh is excluded from the analysis in 2008 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-11 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-10 Vehicle Miles per Service Area Capita (2006-2015) Fixed-Route Service 40.00

35.00

30.00

25.00

20.00

15.00

10.00

5.00

0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service 9.00

8.00

7.00

6.00

5.00

4.00

3.00

2.00

1.00

0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh Demand Response Service data changed from being reported as “directly operated” in 2006-2007 to “purchased transportation” in 2009- 2012, with a significant increase in vehicle miles per service area capita that similarly impacted the peer group average. GoRaleigh is excluded from the analysis in 2008 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-12 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-11 Revenue Miles between Failures (2006-2015) Fixed-Route Service 18,000

16,000

14,000

12,000

10,000

8,000

6,000

4,000

2,000

0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. Data for Revenue Miles Between Failures under Demand Response Service for many of the systems was not available from NTD, so is excluded from the analysis.

Figure 5-12 Average Age of Fleet (2006-2015) Fixed-Route Service Average Age of Fleet (in years) 12.00

10.00

8.00

6.00

4.00

2.00

0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Nelson\Nygaard Consulting Associates Inc. | 5-13 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Demand Response Service 8.00

7.00

6.00

5.00

4.00

3.00

2.00

1.00

0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. Data for Average Age of Fleet under Demand Response Service for many of the systems was not available from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-14 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Efficiency Measures Efficiency measures include operating expense per passenger trip, operating expense per revenue hour, and operating expense per revenue mile. CHT’s measures in relation to the peer group can be seen in Figure 5-13. Figure 5-13 Efficiency Measures (2015) Fixed-Route Service Peer Peer Peer CHT % Measure CHT Group Group Group from Minimum Maximum Average Average Operating Expense Per Passenger Trip $2.39 $0.87 $4.91 $2.81 -14.9% Operating Expense Per Revenue Hour $100.84 $63.67 $111.43 $85.94 17.3% Operating Expense Per Revenue Mile $8.79 $6.06 $9.97 $7.46 17.9%

Demand Response Service Peer Peer Peer CHT % Measure CHT Group Group Group from Minimum Maximum Average Average Operating Expense Per Passenger Trip $50.11 $15.64 $99.97 $35.08 42.9% Operating Expense Per Revenue Hour $124.24 $44.45 $136.33 $69.64 78.4% Operating Expense Per Revenue Mile $10.21 $3.17 $10.21 $4.92 107.6% Source: NTD The following figures illustrate CHT’s efficiency measures in relation to each peer agency over a 10-year timeframe. . CHT’s performance in terms of operating expense per passenger trip for fixed-route service has varied over the 10-year period when compared to peers. By 2015, CHT performed approximately average compared to the peer group, though operating expense per passenger trip for demand response service was higher than average (Figure 5-14). . CHT’s operating costs for fixed-route service in terms of revenue hours and revenue miles have been slightly higher than the peer group over the 10-year period, and by 2015 CHT ranked above the peer group to a notable degree—approximately 15-20% for each indicator (Figure 5-15 and Figure 5-16). . CHT’s demand response service has historically had higher operating costs than the peer group, reaching almost double the peer group average in 2015.

Nelson\Nygaard Consulting Associates Inc. | 5-15 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-14 Operating Expense per Passenger Trip (2006-2015) Fixed-Route Service $3.00

$2.50

$2.00

$1.50

$1.00

$0.50

$0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service $60.00

$50.00

$40.00

$30.00

$20.00

$10.00

$0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh Demand Response Service data changed from being reported as “directly operated” in 2006-2007 to “purchased transportation” in 2009- 2012, with a significant increase in operating expense per passenger trip that similarly impacted the peer group average. GoRaleigh is excluded from the analysis in 2008 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-16 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-15 Operating Expense per Revenue Hour (2006-2015) Fixed-Route Service $120.00

$100.00

$80.00

$60.00

$40.00

$20.00

$0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service $140.00

$120.00

$100.00

$80.00

$60.00

$40.00

$20.00

$0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh Demand Response Service data changed from being reported as “directly operated” in 2006-2007 to “purchased transportation” in 2009- 2012, with a significant decrease in operating expense per revenue hour that balanced the peer group average with the addition of ATS/UGA Campus Transit. GoRaleigh is excluded from the analysis in 2008 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-17 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5-16 Operating Expense per Revenue Mile (2006-2015) Fixed-Route Service $10.00

$9.00

$8.00

$7.00

$6.00

$5.00

$4.00

$3.00

$2.00

$1.00

$0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Demand Response Service $12.00

$10.00

$8.00

$6.00

$4.00

$2.00

$0.00 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Peer Group Average CHT

Note: ATS/UGA Campus Transit is excluded from the analysis prior to 2009 due to unavailability of data from NTD. GoRaleigh is excluded from the analysis in 2008 due to unavailability of data from NTD.

Nelson\Nygaard Consulting Associates Inc. | 5-18 6 NEXT STEPS This State of the System report is the first element of the CHT planning effort. The purpose of this report is to summarize the background conditions in which CHT operates and provide a comprehensive evaluation of existing service characteristics and system performance. This report is intended to serve as the foundation for the development of recommendations as part of the CHT SRTP. As such, next steps following this report will include the process of developing service recommendations, evaluating long-term strategic issues, and continuing conversations with stakeholders and the public.

State of the System This State of the System report assesses operating context in Chapel Hill, demographic and socioeconomic characteristics, and transit system characteristics and performance. These assessments include: . A variety of local planning and development efforts in the Chapel Hill Transit service area. . Current and projected population and employment characteristics and reviews transit propensity and travel demand. . An overview of trends of CHT ridership, revenue hours, and operating expenses. . A peer review assessment for eleven transit agencies that are similar in scope and size to CHT. . A summary of transit performance including passenger loads, boardings, and alightings (Appendix A). . Ridership maps of boardings and alightings for each route (Appendix B). Service Concepts Transit can be provided in many ways, but for it to be most effective, different modes and services must be matched to the correct markets. The State of the System report identifies population and employment centers, travel demand trends, and impacts of planning documents and future development patterns that will be used to identify markets in the CHT service area. Now that markets have been identified, service concepts will be developed and evaluated to effectively serve these markets. Additionally, the transit performance and ridership analysis found in Appendix A and Appendix B will inform the development of alternative service scenarios based on route performance to optimize resources and provide greater levels of service.

Evaluate Long-Range Strategic Issues The long-range strategic issues evaluation will provide a comprehensive inventory and analysis of ongoing and upcoming variables for CHT service in the next 10 years and beyond, with a goal of providing a thorough understanding of probabilities and outcomes for CHT. Initiatives to be reviewed include the following: CAPITAL PLAN | STRATEGIC & FINANCIAL SUSTAINABILITY Chapel Hill Transit

. Implementation of BRT in Chapel Hill. . The importance of coordinating with GoTriangle. . The implications of regional transit initiatives. . Incorporating system-wide transportation planning, including bicycle and pedestrian networks. . Analyzing the environmental impacts for the Town of Chapel Hill. . Evaluating service needs for planned and future development within the CHT service area. . Assessing future park-and-ride demand and existing capacity. . Evaluating the potential for transit hubs within CHT’s existing service area. . Integrating light rail development into service concepts. Evaluating these strategic issues is necessary to develop successful service concepts and ensure financial feasibility throughout the planning horizon. Information collected and analyzed in the State of the System report will inform how these issues are addressed.

Continued Public and Stakeholder Engagement There are a wide variety of viewpoints on how and where transit should be provided. For this project to succeed, identifying stakeholder opinions and key issues at the outset, openly addressing those issues throughout the project, and working to find common ground are critical. With this in mind, an initial phase of public outreach was conducted in Fall 2017, with a goal of gathering general input about community needs, goals, and vision for transit. This information will be used to inform the development of initial recommendations in early 2018. After initial recommendations are developed, a second phase of in-person and online outreach will allow the public and stakeholders to provide input, with the goal of incorporating those comments into the preferred recommendation. Continued engagement with the CHT Partners Committee, and well as Policy and Technical Committees established to inform the SRTP planning process, will occur for the duration of the project. Final recommendations are anticipated in Spring/Summer 2018.

Nelson\Nygaard Consulting Associates Inc. | 6-2 Appendix A Route Profiles

Route Productivity Summary Route Operations Summary Route A Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 1,339 1,309 30.8 43.5 482 HILLSBOROUGH ST AT TOWNHOUSE O Inbound to Southern Human Services 503 532 13.0 38.7 265 RALEIGH ST AT ALDERMAN HALL I Outbound to Weiner St at Severin St 836 777 17.8 47.1 482 HILLSBOROUGH ST AT TOWNHOUSE O By Segment 1 WEINER ST AT SEVERIN ST to N COLUMBIA ST AT W FRANKLIN 218 221 6.5 33.4 2 N COLUMBIA ST AT W FRANKLIN to MANNING DR AT HOSPITAL PA 191 249 6.0 31.6 3 MANNING DR AT HOSPITAL PARKI to HILLSBOROUGH ST AT MART 689 655 11.7 58.9 4 HILLSBOROUGH ST AT MARTIN LU to ORANGE COUNTY SOCIAL SE 240 184 6.5 37.1 By Time Period AM 316 341 7.3 43.1 231 HILLSBOROUGH ST AT TOWNHOUSE O Midday 612 589 13.2 46.3 217 HILLSBOROUGH ST AT TOWNHOUSE O PM 335 309 7.5 44.8 124 RALEIGH ST AT ALDERMAN HALL I Eve 76 70 2.7 27.8 38 BARCLAY RD AT WILLIAMS CIRCL O

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

60 60 Boardings Max Load Boardings Max Load 50 50

40 40

30 30 Passengers Passengers 20 20

10 10

0 0 7:15 AM 7:45 AM 8:15 AM 8:45 AM 9:15 AM 9:45 AM 1:15 PM 2:15 PM 2:45 PM 3:15 PM 3:45 PM 4:15 PM 4:45 PM 5:15 PM 5:45 PM 6:45 PM 6:26 AM 6:56 AM 7:14 AM 7:26 AM 7:44 AM 7:56 AM 8:14 AM 8:26 AM 8:44 AM 8:56 AM 9:14 AM 9:26 AM 9:44 AM 1:26 PM 1:56 PM 2:26 PM 2:56 PM 3:26 PM 3:56 PM 4:26 PM 4:56 PM 5:56 PM 6:26 PM 10:15 AM 11:15 AM 11:45 AM 12:45 PM 10:26 AM 10:56 AM 11:56 AM 12:26 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

250 250

200 200

150 150

100 100 Board Riders Board Riders - - On On 50 50

0 0 SEVERIN AT #224 RIDGE RD AT STADIUMRIDGE RD AT HOMESTEAD ATHOMESTEAD 2510RD S COLUMBIA STS COLUMBIA AT ROTC STADIUM DR AT RIDGE RD MANNING DR ATMANNING GRAVELY WEINER ST AT SEVERINWEINER ST ST AT BRADLEY RD AT RD RDBRADLEY AT READE RD RDBRADLEY AT READE SOUTH RD ATSOUTH GYM FETZER BARCLAY RD AT BARCLAY RD AT ST HARTIG RALEIGH ST AT LEWISRALEIGH ST AT HALL BARCLAY RD AT BARCLAY RD AT WYRICK ST N COLUMBIA AT ST N ISLEY ST COLUMBIA AT ST N ISLEY ST SEVERIN ST AT BRADLEY RDSEVERIN ST AT MITCHELL LN AT LNMITCHELL AT ST LINDSAY MITCHELL LN AT MCDADE ST MANNING DR AT HIBBARD DR MANNING DR AT HIBBARD DR CALDWELL ST AT CHURCH ST MLK ATMLK NORTHFIELD BLVD JR RALEIGH ST AT CONNOR HALL MLK ATMLK CHAPEL VIEW BLVD JR RALEIGH ST AT MANGUM MANGUM RALEIGH ST AT HALL MITCHELL LN AT W ROSEMARY MITCHELL LN AT CALDWELL ST RALEIGH ST AT DAVISRALEIGH ST LIBRARY AT RALEIGH ST AT SPENCER SPENCER RALEIGH ST AT HALL N COLUMBIA ATN TOWN HALL ST N COLUMBIA ATN FRANKLIN W ST S COLUMBIA STS COLUMBIA AT FRATERNITY PRITCHARD AVE EXT ATPRITCHARD TRINITY AVE EXT MANNING DR ATMANNING SAFETY PUBLIC PITTSBORO STPITTSBORO AT CTR NEWMAN S COLUMBIA STS COLUMBIA SCIE AT HEALTH RALEIGH ST AT ALDERMANRALEIGH ST HALL AT RIDGE RD AT EHRINGHAUS HALLRIDGE RD AT MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A PITTSBORO STPITTSBORO AT UNIVERSITY D WEINER ST AT SEVERIN EOLWEINER ST ST - AT BRADLEY RD AT RDBRADLEY AT WILLIAMS CIRCL BARCLAY RD AT WILLIAMS CIRCL BRADLEY RD AT RDBRADLEY AT WILLIAMS CIRCL S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS STADIUM DR AT STADIUM GATE STADIUMSTADIUM GATE DR AT # PITTSBORO STPITTSBORO AT CREDIT UNION HILLSBOROUGH ST ATHILLSBOROUGH NORTH ST ST MANNING DR ATMANNING PARKI HOSPITAL CALDWELL AT COLUMBIA CALDWELL N ST ST LONGVIEW AT COLUMBIALONGVIEW N ST ST AT COLUMBIALONGVIEW N ST ST W ROSEMARY ST AT BREADMANS ROSEMARYW ST AT S COLUMBIA ST H S COLUMBIA AT ABERNETHY MLK JR BLVD AT TIMBER HOLLOW HILLSBOROUGH ST ATHILLSBOROUGH MARTIN ST LU ATHILLSBOROUGH MARTIN ST LU HILLSBOROUGH ST ATHILLSBOROUGH ZET DELTA ST STADIUM DR AT CARMICHAEL HAL CARMICHAEL STADIUM DR AT MANNING DR ATMANNING CRAIGE PARKING PRITCHARD AVE AT LONGVIEWPRITCHARD ST AVE AT N COLUMBIA ATN ROSEMARY ST ST RIDGE RD AT RAMSRIDGE HEAD RD AT CENTER W ROSEMARY ST AT PRITCHARD ROSEMARYW ST A AT HOMESTEAD MARTINHOMESTEAD LUTHER K AT MARTINHOMESTEAD LUTHER K AT CALDWELL ST AT HOUSING AUTHO HILLSBOROUGH ST ATHILLSBOROUGH BROOKSIDE ST HILLSBOROUGH ST ATHILLSBOROUGH E ROSEMAR ST Early AM Peak Midday PM Peak ATHILLSBOROUGH E ROSEMAR ST Evening Night Early AM Peak Midday PM Peak Evening Night ORANGE COUNTY SOCIALORANGE SERVICE COUNTY HILLSBOROUGH ST ATHILLSBOROUGH BOLINWOOD ST SOUTH ROADSOUTH AT STORES STUDENT HOMESTEAD ATHOMESTEAD SEYMOUR CENT RD HILLSBOROUGH ST AT TOWNHOUSE ORANGE COUNTY SOCIAL -ORANGE SER EOL COUNTY HOMESTEAD RD AT SOUTHERN HUM HOMESTEAD RD AT SOUTHERN HUM

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

250 500 250 500 200 400 200 400 150 300 150 300 100 200 100 200 50 100 50 100 0 0 0 0 Board Load -

Board Load -50 -100 -50 -100 - On

On -100 -200 -100 -200 -150 -300

-150 -300 Boarding/Alighting Passengers Boarding/Alighting Passengers -200 -400 -200 -400 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -250 -500 -250 -500 SEVERIN AT #224 RIDGE RD AT STADIUMRIDGE RD AT HOMESTEAD ATHOMESTEAD 2510RD STADIUM DR AT RIDGE RD BRADLEY RD AT RD RDBRADLEY AT READE MANNING DR ATMANNING GRAVELY BARCLAY RD AT BARCLAY RD AT ST HARTIG WEINER ST AT SEVERINWEINER ST ST AT BRADLEY RD AT RD RDBRADLEY AT READE SOUTH RD ATSOUTH GYM FETZER RALEIGH ST AT LEWISRALEIGH ST AT HALL MITCHELL LN AT MCDADE ST N COLUMBIA AT ST N ISLEY ST SEVERIN ST AT BRADLEY RDSEVERIN ST AT MANNING DR AT HIBBARD DR MLK ATMLK CHAPEL VIEW BLVD JR RALEIGH ST AT MANGUM MANGUM RALEIGH ST AT HALL MITCHELL LN AT W ROSEMARY RALEIGH ST AT CONNOR HALL N COLUMBIA ATN TOWN HALL ST MANNING DR ATMANNING SAFETY PUBLIC MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A N COLUMBIA ATN FRANKLIN W ST S COLUMBIA STS COLUMBIA AT FRATERNITY BARCLAY RD AT BARCLAY RD AT WILLIAMS CIRCL S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS PITTSBORO STPITTSBORO AT CTR NEWMAN RALEIGH ST AT ALDERMANRALEIGH ST HALL AT CALDWELL AT COLUMBIA CALDWELL N ST ST LONGVIEW AT COLUMBIALONGVIEW N ST ST RIDGE RD AT EHRINGHAUS HALLRIDGE RD AT MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A PITTSBORO STPITTSBORO AT UNIVERSITY D S COLUMBIA ST H S COLUMBIA AT ABERNETHY MLK JR BLVD AT TIMBER HOLLOW BRADLEY RD AT RDBRADLEY AT WILLIAMS CIRCL HILLSBOROUGH ST ATHILLSBOROUGH MARTIN ST LU PITTSBORO STPITTSBORO AT CREDIT UNION MANNING DR ATMANNING PARKI HOSPITAL LONGVIEW AT COLUMBIALONGVIEW N ST ST W ROSEMARY ST AT PRITCHARD ROSEMARYW ST A AT HILLSBOROUGH ST ATHILLSBOROUGH MARTIN ST LU HILLSBOROUGH ST ATHILLSBOROUGH ZET DELTA ST CALDWELL ST AT HOUSING AUTHO STADIUM DR AT CARMICHAEL HAL CARMICHAEL STADIUM DR AT MANNING DR ATMANNING CRAIGE PARKING PRITCHARD AVE AT LONGVIEWPRITCHARD ST AVE AT HILLSBOROUGH ST ATHILLSBOROUGH E ROSEMAR ST ORANGE COUNTY SOCIALORANGE SERVICE COUNTY SOUTH ROADSOUTH AT STORES STUDENT HOMESTEAD MARTINHOMESTEAD LUTHER K AT HILLSBOROUGH ST ATHILLSBOROUGH E ROSEMAR ST HILLSBOROUGH ST AT TOWNHOUSE HILLSBOROUGH ST ATHILLSBOROUGH BOLINWOOD ST HOMESTEAD ATHOMESTEAD SEYMOUR CENT RD ORANGE COUNTY SOCIAL -ORANGE SER EOL COUNTY HOMESTEAD RD AT SOUTHERN HUM

Route Productivity Summary Route Operations Summary Route CCX Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 354 391 22.5 15.7 226 CHATHAM PARK-RIDE LOT L Loop 354 391 22.5 15.7 226 CHATHAM PARK-RIDE LOT L By Segment 1 S COLUMBIA ST AT MASON FARM to CHATHAM PARK-RIDE LOT 354 391 22.5 15.7 By Time Period AM 175 172 7.2 24.3 110 CHATHAM PARK-RIDE LOT L Midday 75 86 5.8 13.0 40 CHATHAM PARK-RIDE LOT L PM 90 123 7.0 12.9 75 MANNING DR AT HOSPITAL PARKI L Eve 14 10 2.5 5.6 21 CHATHAM PARK-RIDE LOT L

Weekday Ridership by Trip - Inbound

25 Boardings Max Load

20

15

10 Passengers

5

0 6:00 AM 6:15 AM 6:30 AM 6:45 AM 7:00 AM 7:15 AM 7:30 AM 7:45 AM 8:00 AM 8:15 AM 8:30 AM 8:45 AM 9:00 AM 9:40 AM 1:00 PM 1:40 PM 2:20 PM 3:00 PM 3:15 PM 3:30 PM 3:45 PM 4:00 PM 4:15 PM 4:30 PM 4:45 PM 5:00 PM 5:15 PM 5:30 PM 5:45 PM 6:00 PM 6:40 PM 7:20 PM 10:20 AM 11:00 AM 11:40 AM 12:20 PM

Trip Time

Weekday On-Board by Stop and Time Period - Loop

Early AM Peak Midday PM Peak Evening Night 120

100

80

60 Board Riders

- 40 On

20

0 CHATHAM PARK-RIDE LOT CHATHAM PARK-RIDE LOT SOUTH RD ATSOUTH GYM FETZER S COLUMBIA STS COLUMBIA SCIE AT HEALTH S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS MANNING DR AT UNC HOSPITALS S COLUMBIA STS COLUMBIA FARM AT MASON MANNING DR ATMANNING PARKI HOSPITAL SOUTH RD AT COUNTRY CLUB RD MASON FARM RD AT AMBULATORYMASON RD FARM AT

Weekday Boardings and Alightings by Stop - Loop

200 230 150 190 150 100 110 50 70 30 0 -10 Board Load -50 - -50 -90 On -100 -130

Boarding/Alighting Passengers -170 -150 -210 Boardings Alightings On-Board Load -200 -250 CHATHAM PARK-RIDE LOT CHATHAM PARK-RIDE LOT SOUTH RD ATSOUTH GYM FETZER S COLUMBIA STS COLUMBIA SCIE AT HEALTH S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS MANNING DR AT UNC HOSPITALS S COLUMBIA STS COLUMBIA FARM AT MASON MANNING DR ATMANNING PARKI HOSPITAL SOUTH RD AT COUNTRY CLUB RD MASON FARM RD AT AMBULATORYMASON RD AT FARM

Route Productivity Summary Route Operations Summary Route CL Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 193 168 5.4 36.2 74 E FRANKLIN ST AT S BOUNDARY I Inbound to Sagebrook Apartments 102 88 2.9 34.8 74 E FRANKLIN ST AT S BOUNDARY I Outbound to UNC Hospitals 92 80 2.4 37.8 68 E FRANKLIN ST AT CAROLINA AV O By Segment 1 EAST DR AT JACKSON CIR to E FRANKLIN ST AT COFFEE SHOP 74 49 0.8 90.6 2 E FRANKLIN ST AT COFFEE SHOP to E FRANKLIN ST AT ESTES DR 30 25 0.7 40.5 3 E FRANKLIN ST AT ESTES DR to DOBBINS DR AT SUMMERFIELD CR 31 27 0.6 51.1 4 DOBBINS DR AT SUMMERFIELD CR to SAGE RD AT LOWE S/BORDE 24 36 0.7 31.8 5 SAGE RD AT LOWE S/BORDERS to STANDISH DR AT OLD DURHAM 2 7 0.6 4.3 6 STANDISH DR AT OLD DURHAM RD & to EUROPA DR AT HOTEL 13 7 0.4 31.0 7 EUROPA DR AT HOTEL to E FRANKLIN ST AT ESTES DR 2 2 0.3 5.4 8 E FRANKLIN ST AT ESTES DR to E FRANKLIN ST AT VARSITY THE 6 4 0.5 11.8 9 E FRANKLIN ST AT VARSITY THE to MASON FARM RD AT ODUM VIL 11 12 0.6 18.4 By Time Period AM 67 53 1.5 45.4 51 E FRANKLIN ST AT CAROLINA AV O Midday 25 28 1.0 26.3 17 E FRANKLIN ST AT CAROLINA AV O PM 80 65 2.2 36.2 53 E FRANKLIN ST AT S BOUNDARY I Eve 22 23 0.7 30.5 21 E FRANKLIN ST AT RALEIGH ST I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

50 45 Boardings Max Load Boardings Max Load 45 40

40 35 35 30 30 25 25 20 20

Passengers Passengers 15 15 10 10 5 5 0 0 3:30 PM 4:40 PM 5:50 PM 7:02 AM 7:35 AM 8:33 AM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 60 60

50 50

40 40

30 30 Board Riders Board Riders - 20 - 20 On On

10 10

0 0 LEGION ATRD #1718 SAGE RD AT ERWIN RDSAGE RD AT DOBBINS DR. AT ERWINDOBBINS DR. AT E FRANKLIN ST AT STE FRANKLIN AT #1512 STE FRANKLIN AT #1512 S COLUMBIA STS COLUMBIA AT ROTC STS COLUMBIA AT ROTC EAST DR EAST JACKSON DR AT CIR EAST JACKSON DR AT CIR E FRANKLIN ST AT STE FRANKLIN AT PL PARK STE FRANKLIN AT PL PARK DOBBINS DR AT FOXCROFTDOBBINS DR AT EUROPA DR POND DUCK EUROPA DR AT S COLUMBIA STS COLUMBIA CT AT FRAT E FRANKLIN ST AT STE FRANKLIN AT RD PLANT STE FRANKLIN AT RD PLANT E FRANKLIN ST AT STE FRANKLIN DR AT ESTES LEGION RD AT WOODED AREA E FRANKLIN ST AT STE FRANKLIN RD AT ELLIOTT STE FRANKLIN RD AT ELLIOTT STE FRANKLIN RD AT ELLIOTT E FRANKLIN ST AT STE FRANKLIN LN AT HOWELL STE FRANKLIN LN AT HOWELL STE FRANKLIN LN AT HOWELL E FRANKLIN ST AT STE FRANKLIN AT RALEIGH ST STE FRANKLIN AT RALEIGH ST SAGE RD AT LOWESAGE RD AT S/BORDERS E FRANKLIN ST AT S STE FRANKLIN AT ELIZABETH E FRANKLIN ST AT STE FRANKLIN AT TRA LIBRARY STE FRANKLIN AT THE VARSITY E FRANKLIN ST AT STE FRANKLIN HOSPITA AT VET E FRANKLIN ST AT N BOUNDARY E FRANKLIN ST AT STE FRANKLIN AT AV CAROLINA PITTSBORO STPITTSBORO AT CTR NEWMAN S COLUMBIA STS COLUMBIA SCIE AT HEALTH STS COLUMBIA SCIE AT HEALTH PITTSBORO STPITTSBORO AT UNIVERSITY D E FRANKLIN ST AT STE FRANKLIN AT WO FRANKLIN ERWIN RD AT WEAVERERWIN RD DAIRY AT RD E FRANKLIN ST AT STE FRANKLIN G AT CK BOOKER E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM PITTSBORO STPITTSBORO AT CREDIT UNION E FRANKLIN ST AT STE FRANKLIN AT SHOP COFFEE STE FRANKLIN AT SHOP COFFEE E FRANKLIN ST AT STE FRANKLIN AT HILLSBOROUG E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON OLD OLD KIRKWOOD RD OXFORD E AT STANDISH DR AT ST LNSTANDISH DR ANDREWS AT ST LNSTANDISH DR ANDREWS AT OLD DURHAM RD AT HEARD FAMIL STANDISH DR AT OLD DURHAM RD STANDISH DR AT OLD DURHAM RD DOBBINS DR AT SUMMERFIELDDOBBINS DR CR AT COLERIDGE RD AT WALDEN AT RD ATCOLERIDGE AT WALDEN GR SUMMERFIELD CROSSING AT GRISSUMMERFIELD CROSSING AT MASON FARM RD AT ODUMMASON VILLAG RD FARM AT SUMMERFIELD CROSSING AT BERRSUMMERFIELD CROSSING AT OLD OXFORD RD AT BOOKER CREE

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

25 80 25 80 20 20 15 40 15 40 10 10 5 0 5 0 Board Load - Board Load - 0

0 On On

-5 -40 -5 -40 Boarding/Alighting Passengers Boarding/Alighting Passengers -10 -10 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -15 -80 -15 -80 LEGION ATRD #1718 SAGE RD AT ERWIN RDSAGE RD AT E FRANKLIN ST AT STE FRANKLIN AT #1512 DOBBINS DR. AT ERWINDOBBINS DR. AT S COLUMBIA STS COLUMBIA AT ROTC E FRANKLIN ST AT STE FRANKLIN AT #1512 S COLUMBIA STS COLUMBIA AT ROTC EAST DR EAST JACKSON DR AT CIR EAST DR EAST JACKSON DR AT CIR E FRANKLIN ST AT STE FRANKLIN AT PL PARK DOBBINS DR AT FOXCROFTDOBBINS DR AT EUROPA DR POND DUCK EUROPA DR AT S COLUMBIA STS COLUMBIA CT AT FRAT E FRANKLIN ST AT STE FRANKLIN AT PL PARK E FRANKLIN ST AT STE FRANKLIN AT RD PLANT E FRANKLIN ST AT STE FRANKLIN DR AT ESTES E FRANKLIN ST AT STE FRANKLIN AT RD PLANT E FRANKLIN ST AT STE FRANKLIN LN AT HOWELL STE FRANKLIN RD AT ELLIOTT E FRANKLIN ST AT STE FRANKLIN AT RALEIGH ST LEGION RD AT WOODED AREA SAGE RD AT LOWESAGE RD AT S/BORDERS E FRANKLIN ST AT STE FRANKLIN RD AT ELLIOTT STE FRANKLIN RD AT ELLIOTT E FRANKLIN ST AT STE FRANKLIN LN AT HOWELL STE FRANKLIN LN AT HOWELL E FRANKLIN ST AT STE FRANKLIN AT RALEIGH ST E FRANKLIN ST AT S STE FRANKLIN AT ELIZABETH E FRANKLIN ST AT STE FRANKLIN AT AV CAROLINA S COLUMBIA STS COLUMBIA SCIE AT HEALTH E FRANKLIN ST AT STE FRANKLIN AT WO FRANKLIN E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY E FRANKLIN ST AT STE FRANKLIN AT TRA LIBRARY ERWIN RD AT WEAVERERWIN RD DAIRY AT RD E FRANKLIN ST AT STE FRANKLIN G AT CK BOOKER E FRANKLIN ST AT STE FRANKLIN HOSPITA AT VET E FRANKLIN ST AT N BOUNDARY PITTSBORO STPITTSBORO AT CREDIT UNION E FRANKLIN ST AT STE FRANKLIN AT SHOP COFFEE PITTSBORO STPITTSBORO AT CTR NEWMAN E FRANKLIN ST AT STE FRANKLIN AT HILLSBOROUG S COLUMBIA STS COLUMBIA SCIE AT HEALTH PITTSBORO STPITTSBORO AT UNIVERSITY D E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM STANDISH DR AT ST LNSTANDISH DR ANDREWS AT E FRANKLIN ST AT STE FRANKLIN AT SHOP COFFEE STANDISH DR AT OLD DURHAM RD COLERIDGE RD AT WALDEN AT RD COLERIDGE AT AT WALDEN GR OLD OLD KIRKWOOD RD OXFORD E AT MASON FARM RD AT ODUMMASON VILLAG RD AT FARM STANDISH DR AT ST LNSTANDISH DR ANDREWS AT OLD DURHAM RD AT HEARD FAMIL STANDISH DR AT OLD DURHAM RD DOBBINS DR AT SUMMERFIELDDOBBINS DR CR AT SUMMERFIELD CROSSING AT BERRSUMMERFIELD AT CROSSING OLD OXFORD RD AT BOOKER CREE SUMMERFIELD CROSSING AT GRISSUMMERFIELD AT CROSSING

Route Productivity Summary Route Operations Summary Route CM Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 468 478 11.1 42.1 196 CAMERON AV AT CAMERON GLEN O Inbound to Jones Ferry Park-and-Ride 214 218 5.0 43.0 149 CAMERON AV AT GRANVILLE TOWE I Outbound to UNC Hospitals 253 260 6.1 41.3 196 CAMERON AV AT CAMERON GLEN O By Segment 1 JONES FERRY PARK AND RID - EOL to JONES FERRY RD AT WILLO 253 316 5.9 42.9 2 JONES FERRY RD AT WILLOW CRE to CAMERON AV AT RAILROAD 148 90 3.4 44.0 3 CAMERON AV AT RAILROAD TRACK to F PARKING LOT AT FAMILY 67 72 1.9 35.8 By Time Period AM 121 122 2.3 52.8 77 CAMERON AV AT S ROBERSON ST O Midday 232 237 4.9 47.4 107 CAMERON AV AT CAMERON GLEN O PM 93 100 2.5 37.9 65 CAMERON AV AT GRANVILLE TOWE I Eve 22 18 1.3 16.5 10 S COLUMBIA ST AT ROTC I Night 0 0 0.2 1 0 JONES FERRY O

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

45 45 Boardings Max Load Boardings Max Load 40 40

35 35

30 30

25 25

20 20 Passengers Passengers 15 15

10 10

5 5

0 0 6:40 AM 7:40 AM 8:40 AM 9:40 AM 1:40 PM 2:40 PM 3:40 PM 4:40 PM 5:40 PM 6:40 PM 6:10 AM 7:10 AM 8:10 AM 9:10 AM 1:10 PM 2:10 PM 3:10 PM 4:10 PM 5:10 PM 6:10 PM 7:00 PM 7:50 PM 8:40 PM 9:20 PM 10:40 AM 11:40 AM 12:40 PM 10:10 AM 11:10 AM 12:10 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 110 110

90 90

70 70

50 50 Board Riders Board Riders

- 30 - 30 On On

10 10

-10 -10 NC 54 AT HARRIS INC S COLUMBIA STS COLUMBIA AT ROTC CAMERON AV ATCAMERON KENAN ST CAMERON AV ATCAMERON WILSON ST NC 54 WESTNC PARK AT 54 ROYAL MANNING DR AT HIBBARD DR MANNING DR AT HIBBARD DR MANNING DR DR ATMANNING GRAVELY BOWLES DR AT CRAIGE DRBOWLES AT CRAIGE DORM JONES FERRY JONES FERRY AND RIDE PARK CAMERON AV ATCAMERON S ROBERSON BOWLES DRBOWLES AT CENTER SMITH DRBOWLES AT CENTER SMITH F PARKING LOTF AT OF PARKING MIDDLE L NC 54 EAST NC 54 AT WESTBROOK DR MERRITT MILL RD AT LINCOLN C MERRITT MILL RD AT LINCOLN C CAMERON AV AT CAMERON PITTSBORO ST MANNING DR ATMANNING SAFETY PUBLIC PITTSBORO STPITTSBORO AT CTR NEWMAN S COLUMBIA STS COLUMBIA SCIE AT HEALTH F PARKING LOTF AT PRAC PARKING FAMILY MERRITT MILL RD AT LOCUST CT MERRITT MILL RD AT LOCUST CT STPITTSBORO AT UNIVERSITY D MERRITT MILL RDMERRITT AT MANLEY ES MILL RDMERRITT AT MANLEY ES F PARKING LOTF AT - PARKING FAMILY EOL S COLUMBIA STS COLUMBIA AT CARRINGTON MILL RDMERRITT AT S ROBERTS BOWLES DR LOTBOWLES AT DRIVEWAY F DR LOTBOWLES AT DRIVEWAY F MANNING DR AT UNC HOSPITALS PITTSBORO STPITTSBORO AT CREDIT UNION MERRITT MILL RD.MERRITT AT GREEBSBO OLD POPLA OLD RD AT FAYETTEVILLE POPLA OLD RD AT FAYETTEVILLE MANNING DR ATMANNING PARKI HOSPITAL NC 54 WESTNC AT 54 APART CAROLINA NC 54 EASTNC 54 AT RAMSG DOMINION NC 54 EASTNC APT 54 AT CANTERBURY CAMERON AV AT GLENCAMERON CAMERON OLD AUTUMOLD RD AT FAYETTEVILLE AUTUMOLD RD AT FAYETTEVILLE CAMERON AV ATCAMERON S ROBERSON ST OLD RAMSGOLD RD AT FAYETTEVILLE BOWLES DR AT HINTON JAMES DRBOWLES AT HINTON TE MANNING DR ATMANNING CRAIGE PARKING JONES FERRY RD AT WILLOW CRE BOWLES DRBOWLES L AT KENAN-FLAGLER JONES FERRY JONES FERRY EOL AND RID - PARK CAMERON AV AT TRACKCAMERON RAILROAD CAMERON AV ATCAMERON TOWE GRANVILLE W POPLAR AV AT DOMINON POPLARW AV AT RAMSG

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

60 200 60 200 160 160 40 40 120 120 20 20 80 80 0 40 0 40 Board Load - Board Load - 0

0 -20 On -20 On -40 -40 Boarding/Alighting Passengers Boarding/Alighting Passengers -40 -40 -80 -80 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -60 -120 -60 -120 NC 54 AT HARRIS INC S COLUMBIA STS COLUMBIA AT ROTC CAMERON AV ATCAMERON KENAN ST CAMERON AV ATCAMERON WILSON ST MANNING DR AT HIBBARD DR NC 54 WESTNC PARK AT 54 ROYAL MANNING DR AT HIBBARD DR BOWLES DR AT CRAIGE DRBOWLES AT CRAIGE DORM JONES FERRY JONES FERRY AND RIDE PARK MANNING DR DR ATMANNING GRAVELY BOWLES DRBOWLES AT CENTER SMITH CAMERON AV ATCAMERON S ROBERSON BOWLES DRBOWLES AT CENTER SMITH NC 54 EAST NC 54 AT WESTBROOK DR MERRITT MILL RD AT LINCOLN C CAMERON AV AT CAMERON PITTSBORO ST PITTSBORO STPITTSBORO AT CTR NEWMAN F PARKING LOTF AT OF PARKING MIDDLE L PITTSBORO STPITTSBORO AT UNIVERSITY D MERRITT MILL RD AT LOCUST CT MERRITT MILL RDMERRITT AT MANLEY ES F PARKING LOTF AT - PARKING FAMILY EOL MERRITT MILL RD AT LINCOLN C BOWLES DR LOTBOWLES AT DRIVEWAY F PITTSBORO STPITTSBORO AT CREDIT UNION MERRITT MILL RD.MERRITT AT GREEBSBO OLD POPLA OLD RD AT FAYETTEVILLE MANNING DR ATMANNING SAFETY PUBLIC MANNING DR ATMANNING PARKI HOSPITAL S COLUMBIA STS COLUMBIA SCIE AT HEALTH F PARKING LOTF AT PRAC PARKING FAMILY MERRITT MILL RD AT LOCUST CT NC 54 EASTNC 54 AT RAMSG DOMINION MERRITT MILL RDMERRITT AT MANLEY ES NC 54 EASTNC APT 54 AT CANTERBURY CAMERON AV AT GLENCAMERON CAMERON OLD AUTUMOLD RD AT FAYETTEVILLE AUTUMOLD RD AT FAYETTEVILLE MERRITT MILL RDMERRITT AT S ROBERTS S COLUMBIA STS COLUMBIA AT CARRINGTON BOWLES DR LOTBOWLES AT DRIVEWAY F MANNING DR AT UNC HOSPITALS CAMERON AV ATCAMERON S ROBERSON ST OLD RAMSGOLD RD AT FAYETTEVILLE OLD POPLA OLD RD AT FAYETTEVILLE MANNING DR ATMANNING CRAIGE PARKING NC 54 WESTNC AT 54 APART CAROLINA BOWLES DRBOWLES L AT KENAN-FLAGLER BOWLES DR AT HINTON JAMES DRBOWLES AT HINTON TE JONES FERRY RD AT WILLOW CRE W POPLAR AV AT DOMINON POPLARW AV AT RAMSG JONES FERRY JONES FERRY EOL AND RID - PARK CAMERON AV AT TRACKCAMERON RAILROAD CAMERON AV ATCAMERON TOWE GRANVILLE

Route Productivity Summary Route Operations Summary Route CPX Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 485 421 9.7 50.0 179 NC 54 EAST AT DOMINION RAMSG O Inbound to Carrboro 253 199 5.0 50.4 130 PITTSBORO ST AT UNIVERSITY D I Outbound to UNC-Chapel Hill Campus 232 222 4.7 49.7 179 NC 54 EAST AT DOMINION RAMSG O By Segment 1 S COLUMBIA ST AT ROTC to OLD FAYETTEVILLE RD AT AUTUM 339 277 7.7 44.2 2 OLD FAYETTEVILLE RD AT AUTUM to CARRBORO PLAZA PARK RID 146 144 2.0 72.0 By Time Period AM 185 185 3.9 47.4 137 NC 54 EAST AT DOMINION RAMSG O Midday 37 26 0.4 85.8 28 NC 54 EAST AT DOMINION RAMSG O PM 224 172 3.9 57.5 99 PITTSBORO ST AT UNIVERSITY D I Eve 39 37 1.5 26.6 28 PITTSBORO ST AT UNIVERSITY D I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

45 45 Boardings Max Load Boardings Max Load 40 40

35 35

30 30

25 25

20 20

Passengers 15 Passengers 15

10 10

5 5

0 0 6:15 AM 6:45 AM 7:00 AM 7:15 AM 7:30 AM 7:45 AM 8:00 AM 8:15 AM 8:30 AM 8:45 AM 9:15 AM 4:06 PM 4:26 PM 4:46 PM 5:06 PM 5:26 PM 5:46 PM 6:06 PM 6:26 PM 6:28 AM 6:59 AM 7:13 AM 7:28 AM 7:43 AM 7:58 AM 8:13 AM 8:28 AM 8:58 AM 3:40 PM 4:00 PM 4:23 PM 4:43 PM 5:03 PM 5:23 PM 5:43 PM 6:03 PM 6:23 PM 6:43 PM 12:00 AM 12:00 AM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 140 140

120 120

100 100

80 80

60 60 Board Riders Board Riders - - 40 40 On On

20 20

0 0 S COLUMBIA STS COLUMBIA AT ROTC MANNING DR AT HIBBARD DR S COLUMBIA ST S COLUMBIA AT - ROTC EOL MANNING DR AT HINTON JAMES OLD NCOLD 54 RD AT FAYETTEVILLE PITTSBORO STPITTSBORO AT CTR NEWMAN S COLUMBIA STS COLUMBIA SCIE AT HEALTH PITTSBORO STPITTSBORO AT UNIVERSITY D S COLUMBIA STS COLUMBIA AT CARRINGTON S COLUMBIA STS COLUMBIA FARM AT MASON PITTSBORO STPITTSBORO AT CREDIT UNION OLD W OLD RD AT FAYETTEVILLE POP MANNING DR ATMANNING PARKI HOSPITAL NC 54 EASTNC 54 AT MANO BERKSHIRE NC 54 EASTNC 54 AT RAMSG DOMINION OLD AUTUMOLD RD AT FAYETTEVILLE AUTUMOLD RD AT FAYETTEVILLE OLD OLD M BERKSHIRE FAYETTEVILLE NC 54 EASTNC 54 AT PLAZA CARRBORO OLD RAMSGOLD RD AT FAYETTEVILLE MANNING DR ATMANNING CRAIGE PARKING JONES FERRY RD AT WILLOW CRE CARRBORO PLAZA PARKCARRBORO RIDE LOT CARRBORO PLAZA PARKCARRBORO EOL RIDE -

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

200 200 60 60 160 160 40 40 20 120 20 120 0 80 0 80 -20 40 -20 40 Board Load - Board Load - -40 0 -40 0 On On -40 -60 -40 -60 Boarding/Alighting Passengers Boarding/Alighting Passengers -80 -80 -80 -80 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -100 -120 -100 -120 S COLUMBIA STS COLUMBIA AT ROTC MANNING DR AT HIBBARD DR S COLUMBIA ST S COLUMBIA AT - ROTC EOL OLD NCOLD 54 RD AT FAYETTEVILLE S COLUMBIA STS COLUMBIA SCIE AT HEALTH MANNING DR AT HINTON JAMES S COLUMBIA STS COLUMBIA AT CARRINGTON S COLUMBIA STS COLUMBIA FARM AT MASON PITTSBORO STPITTSBORO AT CTR NEWMAN PITTSBORO STPITTSBORO AT UNIVERSITY D NC 54 EASTNC 54 AT MANO BERKSHIRE NC 54 EASTNC 54 AT RAMSG DOMINION NC 54 EASTNC 54 AT PLAZA CARRBORO PITTSBORO STPITTSBORO AT CREDIT UNION OLD W OLD RD AT FAYETTEVILLE POP MANNING DR ATMANNING PARKI HOSPITAL OLD AUTUMOLD RD AT FAYETTEVILLE AUTUMOLD RD AT FAYETTEVILLE CARRBORO PLAZA PARKCARRBORO RIDE LOT OLD M OLD BERKSHIRE FAYETTEVILLE OLD RAMSGOLD RD AT FAYETTEVILLE MANNING DR ATMANNING CRAIGE PARKING JONES FERRY RD AT WILLOW CRE CARRBORO PLAZA PARKCARRBORO EOL RIDE -

Route Productivity Summary Route Operations Summary Route CW Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 790 757 16.4 48.3 293 W ROSEMARY ST AT MAMA DIP S I Inbound to Jones Ferry Park-and-Ride 433 468 9.4 46.3 293 W ROSEMARY ST AT MAMA DIP S I Outbound to Downtown Chapel Hill 356 289 7.0 50.9 286 W ROSEMARY ST AT MINI-MART O By Segment 1 PITTSBORO ST AT CREDIT UNION to N COLUMBIA ST AT ROSEMAR 234 284 3.5 67.4 2 N COLUMBIA ST AT ROSEMARY ST to WEAVER ST AT WEAVER ST 220 86 4.5 48.6 3 WEAVER ST AT WEAVER ST MARKE to W MAIN ST AT CARRBORO 193 175 4.1 46.8 4 W MAIN ST AT CARRBORO POST O to JONES FERRY PARK AND RI 143 212 4.2 33.7 By Time Period AM 111 127 2.6 42.7 103 W ROSEMARY ST AT MINI-MART O Midday 320 304 5.8 55.3 159 W ROSEMARY ST AT GRAHAM ST O PM 239 223 5.1 46.6 145 W ROSEMARY ST AT MAMA DIP S I Eve 104 90 2.4 44.1 65 W ROSEMARY ST AT SUNSET DR I Night 15 13 0.5 31 10 W ROSEMARY ST AT PRITCHARD A I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

60 60 Boardings Max Load Boardings Max Load 50 50

40 40

30 30

Passengers 20 Passengers 20

10 10

0 0 7:20 AM 7:50 AM 8:20 AM 8:50 AM 9:20 AM 1:20 PM 2:20 PM 3:12 PM 3:20 PM 3:50 PM 4:20 PM 4:50 PM 5:20 PM 5:50 PM 7:46 AM 8:16 AM 8:46 AM 9:16 AM 9:46 AM 1:46 PM 2:46 PM 3:16 PM 3:46 PM 4:16 PM 4:46 PM 5:16 PM 5:46 PM 6:16 PM 7:10 PM 8:00 PM 8:50 PM 10:20 AM 11:20 AM 12:20 PM 10:46 AM 11:46 AM 12:46 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 160 160

140 140

120 120

100 100

80 80

60 60 Board Riders Board Riders - -

On 40 On 40

20 20

0 0 NC 54 AT HARRIS INC DAVIE ATDAVIE BERT ST RD ATDAVIE BERT ST RD W POPLAR AV AT NC POPLARW 54 AV AT NC POPLARW 54 AV AT E MAIN ST E MAIN LLOYD ST ST AT W MAINW JAMES ST ST AT S COLUMBIA STS COLUMBIA AT ROTC DAVIE ATDAVIE FIDELITY CT RD ATDAVIE FIDELITY CT RD HIGH ST AT AV HIGH GOLDSTON ST AT AV HIGH GOLDSTON ST W POPLAR AV AT LILAC POPLARW DR AV AT LILAC POPLARW DR AV AT W MAINW SIMPSON ST ST AT MAINW SIMPSON ST ST AT DAVIE ATDAVIE POPLAR W RD AV ATDAVIE POPLAR W RD AV WEAVER ATWEAVER ST LINDSAY ST ATWEAVER ST LINDSAY ST W POPLAR AV AT RAVEN POPLARW LN AV AT RAVEN POPLARW LN AV AT S COLUMBIA STS COLUMBIA CT AT FRAT W MAINW WESTVIEW ST DR AT MAINW WESTVIEW ST DR AT NC 54 WESTNC AV AT 54 POPLAR W JONES FERRY JONES FERRY AND RIDE PARK DAVIE AT DAVIE JONES FERRY RD RD AT DAVIE JONES FERRY RD RD HILLSBOROUGH RD PINEHILLSBOROUGH RD ST AT PINEHILLSBOROUGH RD ST AT HIGH ST ATHIGH HILLSBOROUGH ST RD ATHIGH HILLSBOROUGH ST RD W ROSEMARY ST AT MINI-MART ROSEMARYW ST AT N COLUMBIA ATN FRANKLIN W ST E MAIN ST E MAIN ARTS CENTER ST PLA AT PITTSBORO STPITTSBORO AT CTR NEWMAN W ROSEMARY ST AT SUNSET ROSEMARYW ST AT DR S COLUMBIA STS COLUMBIA SCIE AT HEALTH PITTSBORO STPITTSBORO AT UNIVERSITY D W ROSEMARY ST AT MAMA ROSEMARY W ST DIP AT S MAMA ROSEMARY W ST DIP AT S W ROSEMARY ST AT GRAHAM ROSEMARYW ST ST AT S COLUMBIA STS COLUMBIA AT CARRINGTON PITTSBORO STPITTSBORO AT CREDIT UNION OLD POPLA OLD RD AT FAYETTEVILLE POPLA OLD RD AT FAYETTEVILLE ROSEMARY ST AT GREENBRIDGEROSEMARY ST AT NC 54 EASTNC 54 AT MANO BERKSHIRE NC 54 EASTNC 54 AT RAMSG DOMINION S COLUMBIA ST H S COLUMBIA AT ABERNETHY HILLSBOROUGH RD AT W MAIN ST HILLSBOROUGH RD AT W MAIN ST PITTSBORO STPITTSBORO AT - CREDIT U EOL NC 54 EASTNC 54 AT PLAZA CARRBORO NC 54 WESTNC AT 54 MANO BERKSHIRE JONES FERRY AT JONES FERRY ALABAMA RD AV N COLUMBIA ATN ROSEMARY ST ST W ROSEMARY ST AT BREADMAN ROSEMARYW ST AT S W MAINW CARRBORO ST O AT POST JONES FERRY RD AT WILLOW CRE JONES FERRY RD AT WILLOW CRE W ROSEMARY ST AT PRITCHARD ROSEMARYW ST A AT PRITCHARD ROSEMARYW ST A AT W MAIN ST AT CARRBORO TOWN MAINW CARRBORO ST AT TOWN H MAINW CARRBORO ST AT TOWN H JONES FERRY JONES FERRY EOL AND RID - PARK WEAVER ST ATWEAVER MARKE WEAVER ST WEAVER ATWEAVER CENTUR CARRBORO ST

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

90 90 280 280 70 70 230 230 50 50 180 180 30 30 130 130 10 10 80 80 -10 Board Load

-10 - Board Load - 30 30 -30 On -30 On -20 -50 -20 -50 Boarding/Alighting Passengers Boarding/Alighting Passengers -70 -70 -70 -70 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -90 -120 -90 -120 DAVIE ATDAVIE BERT ST RD NC 54 AT HARRIS INC DAVIE ATDAVIE BERT ST RD W POPLAR AV AT NC POPLARW 54 AV AT W POPLAR AV AT NC POPLARW 54 AV AT W MAINW JAMES ST ST AT E MAIN ST E MAIN LLOYD ST ST AT DAVIE ATDAVIE FIDELITY CT RD S COLUMBIA STS COLUMBIA AT ROTC DAVIE ATDAVIE FIDELITY CT RD HIGH ST AT AV HIGH GOLDSTON ST W POPLAR AV AT LILAC POPLARW DR AV AT W MAINW SIMPSON ST ST AT DAVIE ATDAVIE POPLAR W RD AV HIGH ST AT AV HIGH GOLDSTON ST WEAVER ATWEAVER ST LINDSAY ST W POPLAR AV AT LILAC POPLARW DR AV AT W MAINW SIMPSON ST ST AT W POPLAR AV AT RAVEN POPLARW LN AV AT S COLUMBIA STS COLUMBIA CT AT FRAT DAVIE ATDAVIE POPLAR W RD AV WEAVER ATWEAVER ST LINDSAY ST W POPLAR AV AT RAVEN POPLARW LN AV AT W MAINW WESTVIEW ST DR AT W MAINW WESTVIEW ST DR AT NC 54 WESTNC AV AT 54 POPLAR W JONES FERRY JONES FERRY AND RIDE PARK DAVIE AT DAVIE JONES FERRY RD RD HILLSBOROUGH RD PINEHILLSBOROUGH RD ST AT HIGH ST ATHIGH HILLSBOROUGH ST RD W ROSEMARY ST AT MINI-MART ROSEMARYW ST AT DAVIE AT DAVIE JONES FERRY RD RD N COLUMBIA ATN FRANKLIN W ST HILLSBOROUGH RD PINEHILLSBOROUGH RD ST AT HIGH ST ATHIGH HILLSBOROUGH ST RD E MAIN ST E MAIN ARTS CENTER ST PLA AT PITTSBORO STPITTSBORO AT CTR NEWMAN W ROSEMARY ST AT MAMA ROSEMARY W ST DIP AT S W ROSEMARY ST AT GRAHAM ROSEMARYW ST ST AT OLD POPLA OLD RD AT FAYETTEVILLE ROSEMARY ST AT GREENBRIDGEROSEMARY ST AT W ROSEMARY ST AT SUNSET ROSEMARYW ST AT DR S COLUMBIA STS COLUMBIA SCIE AT HEALTH PITTSBORO STPITTSBORO AT UNIVERSITY D W ROSEMARY ST AT MAMA ROSEMARY W ST DIP AT S S COLUMBIA STS COLUMBIA AT CARRINGTON HILLSBOROUGH RD AT W MAIN ST PITTSBORO STPITTSBORO AT - CREDIT U EOL PITTSBORO STPITTSBORO AT CREDIT UNION OLD POPLA OLD RD AT FAYETTEVILLE NC 54 WESTNC AT 54 MANO BERKSHIRE JONES FERRY RD AT WILLOW CRE NC 54 EASTNC 54 AT MANO BERKSHIRE NC 54 EASTNC 54 AT RAMSG DOMINION S COLUMBIA ST H S COLUMBIA AT ABERNETHY W ROSEMARY ST AT PRITCHARD ROSEMARYW ST A AT HILLSBOROUGH RD AT W MAIN ST NC 54 EASTNC 54 AT PLAZA CARRBORO W MAIN ST AT CARRBORO TOWN MAINW CARRBORO ST AT TOWN H JONES FERRY AT JONES FERRY ALABAMA RD AV N COLUMBIA ATN ROSEMARY ST ST W ROSEMARY ST AT BREADMAN ROSEMARYW ST AT S W MAINW CARRBORO ST O AT POST JONES FERRY RD AT WILLOW CRE W ROSEMARY ST AT PRITCHARD ROSEMARYW ST A AT W MAIN ST AT CARRBORO TOWN MAINW CARRBORO ST AT TOWN H JONES FERRY JONES FERRY EOL AND RID - PARK WEAVER ST ATWEAVER MARKE WEAVER ST WEAVER ATWEAVER CENTUR CARRBORO ST

Route Productivity Summary Route Operations Summary Route D Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 1,764 1,701 41.8 42.2 619 E FRANKLIN ST AT RALEIGH ST O Inbound to UNC Hospital 815 924 19.0 43.0 550 E FRANKLIN ST AT CAROLINA AV I Outbound to Eastowne 950 777 22.8 41.7 619 E FRANKLIN ST AT RALEIGH ST O By Segment 1 OLD STERLING RD AT EASTOWNE to COLERIDGE RD AT WALDEN A 184 183 7.3 25.2 2 COLERIDGE RD AT WALDEN AT GR to E FRANKLIN ST AT ESTES D 458 455 10.3 44.4 3 E FRANKLIN ST AT ESTES DR to E FRANKLIN ST AT HENDERSON S 407 219 6.7 60.4 4 E FRANKLIN ST AT HENDERSON S to MANNING DR AT HOSPITAL P 438 568 7.6 57.4 5 MANNING DR AT HOSPITAL PARKI to US 15-501 SOUTH AT CULBRE 161 170 5.1 31.4 6 US 15-501 SOUTH AT CULBRETH & to SMITH LEVEL RD AT BPW CL 117 105 4.7 25.0 By Time Period AM 417 397 8.5 49.0 266 E FRANKLIN ST AT CAROLINA AV I Midday 657 636 15.0 43.7 216 E FRANKLIN ST AT CAROLINA AV I PM 519 501 11.1 46.7 277 E FRANKLIN ST AT S BOUNDARY O Eve 171 167 6.5 26.1 104 E FRANKLIN ST AT PARK PL O Night 0.6 O

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

65 65 Boardings Max Load Boardings Max Load 55 55

45 45

35 35

25 25 Passengers Passengers 15 15

5 5

-5 -5 6:27 AM 6:47 AM 7:07 AM 7:27 AM 7:57 AM 8:17 AM 8:37 AM 8:57 AM 9:27 AM 9:47 AM 1:07 PM 1:57 PM 2:37 PM 2:57 PM 3:27 PM 3:47 PM 4:07 PM 4:27 PM 4:57 PM 5:17 PM 5:37 PM 5:57 PM 6:27 PM 6:47 PM 7:07 PM 7:27 PM 8:39 PM 6:40 AM 6:57 AM 7:10 AM 7:30 AM 7:50 AM 8:10 AM 8:40 AM 9:00 AM 9:20 AM 9:40 AM 1:10 PM 1:50 PM 2:23 PM 2:40 PM 3:13 PM 3:20 PM 3:40 PM 4:10 PM 4:30 PM 4:50 PM 5:10 PM 5:40 PM 6:00 PM 6:20 PM 6:40 PM 8:05 PM 9:15 PM 10:07 AM 10:27 AM 10:57 AM 11:37 AM 12:27 PM 10:10 AM 10:50 AM 11:40 AM 12:20 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 300 300

250 250

200 200

150 150 Board Riders Board Riders

- 100 - 100 On On

50 50

0 0 LEGION ATRD #1718 DOBBINS DR AT ERWINDOBBINS DR AT E FRANKLIN ST AT STE FRANKLIN AT #1512 STE FRANKLIN AT #1520 S COLUMBIA STS COLUMBIA AT ROTC CULBRETH RD ATCULBRETH WEYER EAST DR EAST JACKSON DR AT CIR E FRANKLIN ST AT STE FRANKLIN AT PL PARK DOBBINS DR AT FOXCROFTDOBBINS DR AT LEGION RD AT SCARLET DR EUROPA DR POND DUCK EUROPA DR AT S COLUMBIA STS COLUMBIA CT AT FRAT LEGION RD AT FORSYTH DR NC 54 EASTNC 54 AT KINGSWOOD E FRANKLIN ST AT STE FRANKLIN AT RD PLANT E FRANKLIN ST AT STE FRANKLIN DR AT ESTES STE FRANKLIN DR AT ESTES EASTOWNE RD AT PINEGATE EASTOWNE RD AT ELLIOTT RD ATELLIOTT KING BURGER RD DOBBINS DR AT DOBBINSDOBBINS HILL DR AT CULBRETH RD ATCULBRETH ADAMS WAY E FRANKLIN ST AT STE FRANKLIN RD AT ELLIOTT STE FRANKLIN LN AT HOWELL STE FRANKLIN LN AT HOWELL STE FRANKLIN RD AT ELLIOTT E FRANKLIN ST AT STE FRANKLIN AT RALEIGH ST S COLUMBIA ST S COLUMBIA AT CHASE AVE ELLIOTT RD AT FIRST CITIZENS FIRST AT RD ELLIOTT SAGE RD AT LOWESAGE RD AT S/BORDERS LEGION EXTLEGION ST ATRD COOPER E FRANKLIN ST AT S STE FRANKLIN AT ELIZABETH S STE FRANKLIN AT ELIZABETH US 15-501 SOUTH AT CULBRETH CULBRETH RD AT CHANNING LN E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY E FRANKLIN ST AT STE FRANKLIN AT TRA LIBRARY E FRANKLIN ST AT STE FRANKLIN AT S BOUNDARY E FRANKLIN ST AT STE FRANKLIN HOSPITA AT VET US 15-501 RAMSUS SERVICE RD AT 15-501 HAMPUS SERVICE RD AT US 15-501 EUROUS SERVICE RD AT SMITH LEVEL FPGSMITH RD AT SHOOL E FRANKLIN ST AT N BOUNDARY E LAKEVIEW ATE LAKEVIEW LAKEVIEW W DR CULBRETH RD ATCULBRETH COVENANT PL E FRANKLIN ST AT STE FRANKLIN AT AV CAROLINA PITTSBORO STPITTSBORO AT CTR NEWMAN S COLUMBIA STS COLUMBIA AT RD PUREFOY STS COLUMBIA AT RD PUREFOY S COLUMBIA STS COLUMBIA SCIE AT HEALTH OLD DURHAM RD AT COOPER ST PITTSBORO STPITTSBORO AT UNIVERSITY D OLD RDOLD AT CHU STERLING BIBLE E FRANKLIN ST AT STE FRANKLIN AT WO FRANKLIN SMITH LEVEL BPW SMITH RD AT R CLUB S COLUMBIA STS COLUMBIA AT CARRINGTON E FRANKLIN ST AT STE FRANKLIN G AT CK BOOKER MANNING DR AT UNC HOSPITALS E LAKEVIEW ATE LAKEVIEW OLD DR DURHAM E FRANKLIN ST AT STE FRANKLIN AT DR GLENDALE E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM STE FRANKLIN AT PLANETARIUM PITTSBORO STPITTSBORO AT CREDIT UNION OLD STERLING RD AT NOTTING H ELLIOTT RD ATELLIOTT PLAZA THEATRES RD S COLUMBIA STS COLUMBIA ST AT COOLIDGE E FRANKLIN ST AT STE FRANKLIN AT SHOP COFFEE MANNING DR ATMANNING PARKI HOSPITAL E FRANKLIN ST AT STE FRANKLIN AT HILLSBOROUG SMITH LEVEL WILLOWSMITH RD OAK AT LEGION SHEL ATLEGION BRITTHAVEN RD E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON OLD RDOLD ATSTERLING EASTOWNE OLD DURHAM RD AT BLUEFIELD S S COLUMBIA ST H S COLUMBIA AT ABERNETHY COLERIDGE RD AT PRESQUE ISLE RD ATCOLERIDGE PRESQUE SMITH LEVEL BPW SMITH - RD AT EOLCL DOBBINS DR AT FRANKLIN SQUAR FRANKLIN DOBBINS DR AT DOBBINS DR AT SUMMERFIELDDOBBINS DR CR AT COLERIDGE RD AT WALDEN AT RD ATCOLERIDGE AT WALDEN GR MASON FARM RD AT ODUMMASON VILLAG RD FARM AT OLD RDOLD AT-STERLING EASTO EOL MASON FARM RD AT AMBULATORYMASON RD FARM AT AMBULATORYMASON RD FARM AT CULBRETH RD AT SOUTHBRIDGE D CULBRETH RD AT CULBRETH PARK S COLUMBIA ST S COLUMBIA AT WESTWOOD DR

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

Boardings Alightings On-Board Load Boardings Alightings On-Board Load 220 220 640 640 600 600 170 560 170 560 520 520 480 480 120 120 440 440 400 400 70 360 70 360 320 320 280 20 280 20 240 240 Board Load Board Load 200 -

200 - -30 -30 160

160 On 120 On 120 80 -80 80 -80 40 40 Boarding/Alighting Passengers Boarding/Alighting Passengers 0 0 -130 -130 -40 -40 -80 -80 -180 -120 -180 -120 LEGION ATRD #1718 DOBBINS DR AT ERWINDOBBINS DR AT E FRANKLIN ST AT STE FRANKLIN AT #1512 STE FRANKLIN AT #1520 S COLUMBIA STS COLUMBIA AT ROTC EAST DR EAST JACKSON DR AT CIR CULBRETH RD ATCULBRETH WEYER E FRANKLIN ST AT STE FRANKLIN AT PL PARK LEGION RD AT SCARLET DR EUROPA DR POND DUCK EUROPA DR AT LEGION RD AT FORSYTH DR NC 54 EASTNC 54 AT KINGSWOOD DOBBINS DR AT FOXCROFTDOBBINS DR AT S COLUMBIA STS COLUMBIA CT AT FRAT E FRANKLIN ST AT STE FRANKLIN AT RD PLANT E FRANKLIN ST AT STE FRANKLIN DR AT ESTES EASTOWNE RD AT PINEGATE EASTOWNE RD AT ELLIOTT RD ATELLIOTT KING BURGER RD E FRANKLIN ST AT STE FRANKLIN DR AT ESTES E FRANKLIN ST AT STE FRANKLIN LN AT HOWELL STE FRANKLIN RD AT ELLIOTT E FRANKLIN ST AT STE FRANKLIN AT RALEIGH ST S COLUMBIA ST S COLUMBIA AT CHASE AVE ELLIOTT RD AT FIRST CITIZENS FIRST AT RD ELLIOTT DOBBINS DR AT DOBBINSDOBBINS HILL DR AT LEGION EXTLEGION ST ATRD COOPER CULBRETH RD ATCULBRETH ADAMS WAY E FRANKLIN ST AT STE FRANKLIN RD AT ELLIOTT STE FRANKLIN LN AT HOWELL E FRANKLIN ST AT S STE FRANKLIN AT ELIZABETH SAGE RD AT LOWESAGE RD AT S/BORDERS E FRANKLIN ST AT STE FRANKLIN AT S BOUNDARY US 15-501 RAMSUS SERVICE RD AT 15-501 HAMPUS SERVICE RD AT 15-501 EUROUS SERVICE RD AT SMITH LEVEL FPGSMITH RD AT SHOOL E LAKEVIEW ATE LAKEVIEW LAKEVIEW W DR E FRANKLIN ST AT S STE FRANKLIN AT ELIZABETH S COLUMBIA STS COLUMBIA AT RD PUREFOY S COLUMBIA STS COLUMBIA SCIE AT HEALTH OLD DURHAM RD AT COOPER ST US 15-501 SOUTH AT CULBRETH CULBRETH RD AT CHANNING LN E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY E FRANKLIN ST AT STE FRANKLIN AT TRA LIBRARY SMITH LEVEL BPW SMITH RD AT R CLUB S COLUMBIA STS COLUMBIA AT CARRINGTON E FRANKLIN ST AT STE FRANKLIN HOSPITA AT VET MANNING DR AT UNC HOSPITALS E LAKEVIEW ATE LAKEVIEW OLD DR DURHAM E FRANKLIN ST AT STE FRANKLIN AT DR GLENDALE E FRANKLIN ST AT N BOUNDARY E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM ELLIOTT RD ATELLIOTT PLAZA THEATRES RD S COLUMBIA STS COLUMBIA ST AT COOLIDGE CULBRETH RD ATCULBRETH COVENANT PL E FRANKLIN ST AT STE FRANKLIN AT AV CAROLINA E FRANKLIN ST AT STE FRANKLIN AT SHOP COFFEE PITTSBORO STPITTSBORO AT CTR NEWMAN SMITH LEVEL WILLOWSMITH RD OAK AT S COLUMBIA STS COLUMBIA AT RD PUREFOY LEGION SHEL ATLEGION BRITTHAVEN RD PITTSBORO STPITTSBORO AT UNIVERSITY D OLD RDOLD AT CHU STERLING BIBLE E FRANKLIN ST AT STE FRANKLIN AT WO FRANKLIN OLD DURHAM RD AT BLUEFIELD S S COLUMBIA ST H S COLUMBIA AT ABERNETHY E FRANKLIN ST AT STE FRANKLIN G AT CK BOOKER E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM STPITTSBORO AT CREDIT UNION OLD STERLING RD AT NOTTING H MANNING DR ATMANNING PARKI HOSPITAL E FRANKLIN ST AT STE FRANKLIN AT HILLSBOROUG E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON OLD RDOLD ATSTERLING EASTOWNE MASON FARM RD AT ODUMMASON VILLAG RD AT FARM OLD RDOLD AT-STERLING EASTO EOL COLERIDGE RD AT PRESQUE ISLE RD COLERIDGE AT PRESQUE SMITH LEVEL BPW SMITH - RD AT EOLCL MASON FARM RD AT AMBULATORYMASON RD AT FARM DOBBINS DR AT FRANKLIN SQUAR FRANKLIN DOBBINS DR AT DOBBINS DR AT SUMMERFIELDDOBBINS DR CR AT COLERIDGE RD AT WALDEN AT RD COLERIDGE AT AT WALDEN GR MASON FARM RD AT AMBULATORYMASON RD AT FARM CULBRETH RD AT SOUTHBRIDGE D CULBRETH RD AT CULBRETH PARK S COLUMBIA ST S COLUMBIA AT WESTWOOD DR

Route Productivity Summary Route Operations Summary Route F Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 269 262 9.0 30.0 73 E FRANKLIN ST AT CAROLINA AV O Inbound to Colony Woods 129 121 4.7 27.5 66 W FRANKLIN ST AT CHAPEL HILL I Outbound to Carrboro 141 141 4.3 32.7 73 E FRANKLIN ST AT CAROLINA AV O By Segment 1 MCDOUGLE MIDDLE SCHOOL TRACK to N GREENSBORO ST AT MO 51 29 0.9 55.1 2 N GREENSBORO ST AT MORNINGSI to WEAVER ST AT CARRBORO 55 31 0.9 62.3 3 WEAVER ST AT CARRBORO CENTUR to E FRANKLIN ST AT COFFE 34 79 1.9 17.9 4 E FRANKLIN ST AT COFFEE SHOP to ELLIOTT RD AT FIRST CITIZEN 69 105 3.6 19.1 5 ELLIOTT RD AT FIRST CITIZENS to COLONY WOODS DR AT OVERL60 18 1.6 36.5 By Time Period AM 129 118 4.3 30.3 44 E FRANKLIN ST AT CAROLINA AV O Midday 76 81 3.1 24.3 24 E FRANKLIN ST AT CAROLINA AV O PM 64 63 1.6 40.8 22 OLD FAYETTEVILLE RD AT TRAIL I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

45 45 Boardings Max Load Boardings Max Load 40 40

35 35

30 30

25 25

20 20 Passengers Passengers 15 15

10 10

5 5

0 0 7:20 AM 7:45 AM 8:04 AM 9:04 AM 9:55 AM 4:15 PM 6:50 AM 7:34 AM 8:09 AM 8:40 AM 9:00 AM 3:20 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 45 45

40 40

35 35

30 30

25 25

20 20 Board Riders Board Riders

- 15 - 15 On On 10 10

5 5

0 0 UNIVERSITY PLACE E MAIN ST E MAIN LLOYD ST ST AT CAROL JAMES ST ST AT E FRANKLIN ST AT STE FRANKLIN AT #1512 WILLOW ATWILLOW ESTESDR DR ESTES DR ESTES POST DR AT OFFICE CAROL LORRAINE ST AT ST N GREENSBORO STN AT #503 E FRANKLIN ST AT STE FRANKLIN DR AT ESTES W FRANKLIN ST AT ST ST FRANKLIN W AT KENAN ESTES DR ESTES CAMELOT DR AT APTS ELLIOTT RD ATELLIOTT KING BURGER RD E FRANKLIN ST AT STE FRANKLIN RD AT ELLIOTT STE FRANKLIN LN AT HOWELL N GREENSBORO STN AT OAK AV W FRANKLIN ST AT CHURCH ST N GREENSBORO STN ST AT PINE W FRANKLIN ST AT ST FRANKLIN W AT UNIVERSITY E FRANKLIN ST AT S STE FRANKLIN AT ELIZABETH E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY E FRANKLIN ST AT STE FRANKLIN AT S BOUNDARY E FRANKLIN ST AT STE FRANKLIN HOSPITA AT VET E FRANKLIN ST AT N BOUNDARY W FRANKLIN ST AT ST FRANKLIN W AT CHAPEL HILL N GREENSBORO STN AT ST TODD OLD TRAIL OLD RD AT FAYETTEVILLE E FRANKLIN ST AT STE FRANKLIN AT WO FRANKLIN FOUNTIAN RIDGE DR AT COLONY E FRANKLIN ST AT STE FRANKLIN AT DR GLENDALE W FRANKLIN ST AT ST FRANKLIN W AT BUSINES UNC E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM STE FRANKLIN AT PLANETARIUM ELLIOTT RD ATELLIOTT PLAZA THEATRES RD CAROL OLD ST FAYETTEVILLE AT N GREENSBORO ST AV N AT CHEEK EPHESUS CHURCH RD AT HAMLIN EPHESUS CHURCH RD EPHESUS AT CHURCH LEGION HILLSBOROUGH RD AT FAIR OAKS FOUNTAIN RIDGE RDFOUNTAIN AT OVERLAN N GREENSBORO STN AT TE HARRIS ELLIOTT RD AT ELLIOTT WHOLE RD FOODS MA N GREENSBORO STN FOR AT BOLIN EPHESUS CHURCH RD AT SHARON EPHESUS CHURCH RD EPHESUS AT CHURCH TINKERB RD EPHESUS AT CHURCH TINKERB HILLSBOROUGH RD AT RAINBOW D HILLSBOROUGH RD AT BLUERIDGE N GREENSBORO STN AT MORNINGSI COLONY WOODS DR AT COLONY DR WOODS AT PLA WHITE ESTES DR CENTERESTES COMMUNITY DR AT HILLSBOROUGH RD AT BARINGTON EPHESUS CHURCH RD AT FRANCES EPHESUS CHURCH RD EPHESUS AT CHURCH EPHESUS WEAVER ATWEAVER CENTUR CARRBORO ST MCDOUGLE MIDDLE SCHOOL TRACK

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

Boardings Alightings On-Board Load Boardings Alightings On-Board Load 80 80 25 25 60 60 15 40 15 40

5 20 5 20 0 0 -5

-5 Board Load - Board Load - -20

-20 On

On -15 -15 -40 -40 Boarding/Alighting Passengers Boarding/Alighting Passengers -25 -25 -60 -60

-35 -80 -35 -80 UNIVERSITY PLACE E MAIN ST E MAIN LLOYD ST ST AT CAROL JAMES ST ST AT E FRANKLIN ST AT STE FRANKLIN AT #1512 WILLOW ATWILLOW ESTESDR DR ESTES DR ESTES POST DR AT OFFICE CAROL LORRAINE ST AT ST N GREENSBORO STN AT #503 ELLIOTT RD ATELLIOTT KING BURGER RD E FRANKLIN ST AT STE FRANKLIN DR AT ESTES W FRANKLIN ST AT ST ST FRANKLIN W AT KENAN ESTES DR ESTES CAMELOT DR AT APTS E FRANKLIN ST AT STE FRANKLIN LN AT HOWELL N GREENSBORO STN AT OAK AV W FRANKLIN ST AT CHURCH ST N GREENSBORO STN ST AT PINE E FRANKLIN ST AT STE FRANKLIN RD AT ELLIOTT E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY E FRANKLIN ST AT STE FRANKLIN HOSPITA AT VET E FRANKLIN ST AT N BOUNDARY OLD TRAIL OLD RD AT FAYETTEVILLE W FRANKLIN ST AT ST FRANKLIN W AT UNIVERSITY E FRANKLIN ST AT S STE FRANKLIN AT ELIZABETH E FRANKLIN ST AT STE FRANKLIN AT WO FRANKLIN E FRANKLIN ST AT STE FRANKLIN AT S BOUNDARY FOUNTIAN RIDGE DR AT COLONY W FRANKLIN ST AT ST FRANKLIN W AT CHAPEL HILL N GREENSBORO STN AT ST TODD W FRANKLIN ST AT ST FRANKLIN W AT BUSINES UNC E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM EPHESUS CHURCH RD AT HAMLIN E FRANKLIN ST AT STE FRANKLIN AT DR GLENDALE E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM ELLIOTT RD ATELLIOTT PLAZA THEATRES RD CAROL OLD ST FAYETTEVILLE AT HILLSBOROUGH RD AT FAIR OAKS FOUNTAIN RIDGE RDFOUNTAIN AT OVERLAN N GREENSBORO STN AT TE HARRIS ELLIOTT RD AT ELLIOTT WHOLE RD FOODS MA N GREENSBORO STN FOR AT BOLIN N GREENSBORO ST AV N AT CHEEK EPHESUS CHURCH RD EPHESUS AT CHURCH LEGION EPHESUS CHURCH RD EPHESUS AT CHURCH TINKERB HILLSBOROUGH RD AT RAINBOW D HILLSBOROUGH RD AT BLUERIDGE ESTES DR CENTERESTES COMMUNITY DR AT HILLSBOROUGH RD AT BARINGTON EPHESUS CHURCH RD AT SHARON EPHESUS CHURCH RD EPHESUS AT CHURCH TINKERB EPHESUS CHURCH RD EPHESUS AT CHURCH EPHESUS N GREENSBORO STN AT MORNINGSI COLONY WOODS DR AT COLONY DR WOODS AT PLA WHITE EPHESUS CHURCH RD AT FRANCES WEAVER ATWEAVER CENTUR CARRBORO ST MCDOUGLE MIDDLE SCHOOL TRACK

Route Productivity Summary Route Operations Summary Route FCX Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 1,253 1,446 27.1 46.3 707 MANNING DR AT PUBLIC SAFETY O Inbound to Friday Center 597 999 13.0 45.9 543 RALEIGH RD AT GREENWOOD RD I Outbound to UNC Hospital 656 447 14.1 46.6 707 MANNING DR AT PUBLIC SAFETY O By Segment 1 MANNING DR AT UNC HOSPITALS to FRIDAY CENTER PARK & RID - 1,253 1,446 27.1 46.3 By Time Period Early AM 23 23 0.6 37.1 34 MANNING DR AT PUBLIC SAFETY O AM 515 641 11.1 46.4 499 FRIDAY CENTER AT PARK-RIDE L O Midday 164 173 3.5 46.8 115 MANNING DR AT PUBLIC SAFETY O PM 408 456 7.3 56.1 346 RALEIGH RD AT GREENWOOD RD I Eve 142 153 4.6 31.2 113 RALEIGH RD AT GREENWOOD RD I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

40 40 Boardings Max Load Boardings Max Load 35 35

30 30

25 25

20 20

15 15 Passengers Passengers

10 10

5 5

0 0 5:15 AM 6:15 AM 6:50 AM 7:00 AM 7:10 AM 7:20 AM 7:30 AM 7:40 AM 7:50 AM 8:00 AM 8:10 AM 8:20 AM 8:30 AM 8:40 AM 8:50 AM 9:00 AM 9:10 AM 9:30 AM 2:12 PM 3:12 PM 3:32 PM 3:52 PM 4:12 PM 4:32 PM 4:52 PM 5:12 PM 5:32 PM 5:52 PM 6:12 PM 6:32 PM 6:57 PM 7:27 PM 7:57 PM 5:28 AM 6:28 AM 7:03 AM 7:13 AM 7:23 AM 7:33 AM 7:43 AM 7:53 AM 8:03 AM 8:13 AM 8:23 AM 8:33 AM 8:43 AM 8:53 AM 9:03 AM 9:13 AM 9:23 AM 9:43 AM 1:55 PM 2:55 PM 3:15 PM 3:35 PM 3:55 PM 4:15 PM 4:35 PM 4:55 PM 5:15 PM 5:35 PM 5:55 PM 6:15 PM 6:35 PM 6:55 PM 7:25 PM 7:55 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 550 550

450 450

350 350

250 250 Board Riders Board Riders - 150 - 150 On On

50 50

-50 -50 FRIDAY CTR DR AT NC 54 SOUTH RD AT COKER HALL SOUTH RD ATSOUTH GYM FETZER FRIDAY CTR DRIVE AT NC 54 MANNING DR AT HIBBARD DR SOUTH RD AT WOOLLEN GYM FRIDAY PARKFRIDAY & RIDE CENTER MANNING DR DR ATMANNING GRAVELY MANNING DR ATMANNING SAFETY PUBLIC S COLUMBIA STS COLUMBIA SCIE AT HEALTH FRIDAY ATFRIDAY PARK-RIDE L CENTER S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS RALEIGH RD AT GREENWOOD RD RALEIGH RD AT UNC ADMINISTRA SOUTH RD AT COUNTRY CLUB RD FRIDAY PARK EOLFRIDAY & RID - CENTER MANNING DR AT UNC HOSPIT - EOL

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

425 760 425 720 680 680 325 325 640 600 580 225 560 225 520 125 480 125 480 440 400 380 25 360 25 320 -75 280 280 Board Load -75 -

Board Load 240 - 200 -175 On -175 180 On 160 120 80 -275 80 -275 40 Boarding/Alighting Passengers Boarding/Alighting Passengers 0 -375 -20 -375 -40 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -80 -475 -120 -475 -120 FRIDAY CTR DR AT NC 54 SOUTH RD AT COKER HALL SOUTH RD ATSOUTH GYM FETZER FRIDAY CTR DRIVE AT NC 54 MANNING DR AT HIBBARD DR FRIDAY PARKFRIDAY & RIDE CENTER MANNING DR DR ATMANNING GRAVELY SOUTH RD AT WOOLLEN GYM MANNING DR ATMANNING SAFETY PUBLIC FRIDAY ATFRIDAY PARK-RIDE L CENTER S COLUMBIA STS COLUMBIA SCIE AT HEALTH S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS RALEIGH RD AT GREENWOOD RD RALEIGH RD AT UNC ADMINISTRA SOUTH RD AT COUNTRY CLUB RD FRIDAY PARK EOLFRIDAY & RID - CENTER MANNING DR AT UNC HOSPIT - EOL

Route Productivity Summary Route Operations Summary Route G Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 998 789 26.1 38.3 269 SOUTH RD AT COUNTRY CLUB RD O Inbound to Glen Lennox 513 403 12.8 40.2 246 RALEIGH RD AT GREENWOOD RD I Outbound to University Place 486 386 13.3 36.4 269 SOUTH RD AT COUNTRY CLUB RD O By Segment 1 UNIVERSITY MALL to HAMILTON RD AT MAXWELL RD 1 249 190 3.8 64.7 2 HAMILTON RD AT MAXWELL RD 1 to MANNING DR AT UNC HOSPITA 287 221 7.2 40.1 3 MANNING DR AT UNC HOSPITALS to N COLUMBIA ST AT ROSEMAR 172 178 5.8 29.9 4 N COLUMBIA ST AT ROSEMARY ST to CURTIS RD AT S LAKESHORE 214 123 5.5 39.1 5 CURTIS RD AT S LAKESHORE DR to BOOKER CREEK RD AT APART 76 77 3.8 19.8 By Time Period AM 160 133 3.9 40.8 72 RALEIGH RD AT GREENWOOD RD I Midday 444 345 11.1 40.0 134 RALEIGH RD AT GREENWOOD RD I PM 290 231 6.3 45.8 110 SOUTH RD AT COUNTRY CLUB RD O Eve 105 80 4.8 22.2 43 SOUTH RD AT COUNTRY CLUB RD O

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

70 70 Boardings Max Load Boardings Max Load 60 60

50 50

40 40

30 30 Passengers Passengers 20 20

10 10

0 0 7:10 AM 7:47 AM 8:50 AM 9:35 AM 1:05 PM 1:55 PM 2:48 PM 3:40 PM 4:34 PM 5:15 PM 6:10 PM 6:53 PM 7:50 PM 6:23 AM 7:00 AM 8:03 AM 8:45 AM 9:43 AM 1:03 PM 1:58 PM 2:48 PM 3:46 PM 4:30 PM 5:24 PM 6:06 PM 7:02 PM 7:43 PM 10:30 AM 11:20 AM 12:10 PM 10:33 AM 11:23 AM 12:13 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 140 140

120 120

100 100

80 80

60 60 Board Riders Board Riders - - 40 40 On On

20 20

0 0 UNIVERSITY MALL UNIVERSITY MALL - EOLUNIVERSITY MALL - S COLUMBIA STS COLUMBIA AT ROTC EAST DR EAST JACKSON DR AT CIR EAST JACKSON DR AT CIR MLK ATMLK BARCLAY BLVD JR SOUTH RD ATSOUTH RALEIGH ST SOUTH RD ATSOUTH KENAN LABS SOUTH RD AT COKER HALL N LAKESHORE DR ATN #1822 LAKESHORE DR ATN #1821 BRANDON RD AT RDBRANDON HAYES RD AT RDBRANDON HAYES CURTIS RD AT CLAYTON RD CURTIS RD AT CLAYTON RD S COLUMBIA STS COLUMBIA CT AT FRAT MLK ATMLK TOWN HALL BLVD JR MLK AT DRMLK AIRPORT BLVD JR ESTES DR ESTES CAMELOT DR AT APTS SOUTH RD AT WOOLLEN GYM MLK ATMLK LONGVIEW BLVD JR ST ESTES DR ESTES PHILLIPS MS DR AT & PA ESTES PHILLIPS MS DR AT & PA CURTIS RD AT S LAKESHORE DRCURTIS RD AT S LAKESHORE DRCURTIS RD AT S COLUMBIA STS COLUMBIA SCIE AT HEALTH STS COLUMBIA SCIE AT HEALTH HAMILTON RD AT MAXWELLHAMILTON RD RD 2 AT MAXWELLHAMILTON RD RD 1 AT MAXWELLHAMILTON RD RD 1 AT MAXWELLHAMILTON RD RD 2 AT PITTSBORO STPITTSBORO AT CREDIT UNION STPITTSBORO AT CREDIT UNION RALEIGH RD AT GREENWOOD RD RALEIGH RD AT GREENWOOD RD MLK ATMLK FOSTER BLVD JR S MARK MLK AT GARDEMLK AIRPORT BLVD JR RALEIGH RD AT RALEIGH RD LENNOX AT SH GLEN N LAKESHORE DR ATN BROOKVIEW FOXWOOD DR FOXWOOD SEDGEFIELD DR DR AT N COLUMBIA ATN ROSEMARY ST ST MLK ATMLK NORTHAMPTON BLVD JR P HONEYSUCKLE RD REDHONEYSUCKLE BUD LN RD AT REDHONEYSUCKLE BUD LN RD AT MASON FARM RD AT AMBULATORYMASON RD FARM AT AMBULATORYMASON RD FARM AT HONEYSUCKLE AT BROOKVIEWHONEYSUCKLE AT RD ESTES DR CHURCH ESTES METHODIST DR AT CHURCH ESTES METHODIST DR AT N LAKESHORE DR ATN KENMORE RD LAKESHORE DR ATN KENMORE RD SEDGEFIELD DR ATSEDGEFIELD ROSEWOOD DR CT BOOKER CREEK RD AT CREEKBOOKER RD AT LAKESHORE BOOKER CREEK RD AT CREEKBOOKER RD AT APARTMENT

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

Boardings Alightings On-Board Load Boardings Alightings On-Board Load 240 240 120 120 200 200 160 160 70 70 120 120 80 80

20 Board Load 40 - 20 Board Load

40 - On

On 0 0 -30 -30 -40 -40 Boarding/Alighting Passengers Boarding/Alighting Passengers -80 -80

-80 -120 -80 -120 UNIVERSITY MALL UNIVERSITY MALL - EOLUNIVERSITY MALL - S COLUMBIA STS COLUMBIA AT ROTC EAST DR EAST JACKSON DR AT CIR EAST DR EAST JACKSON DR AT CIR MLK ATMLK BARCLAY BLVD JR SOUTH RD AT COKER HALL SOUTH RD ATSOUTH RALEIGH ST N LAKESHORE DR ATN #1821 BRANDON RD AT RDBRANDON HAYES CURTIS RD AT CLAYTON RD SOUTH RD ATSOUTH KENAN LABS S COLUMBIA STS COLUMBIA CT AT FRAT N LAKESHORE DR ATN #1822 BRANDON RD AT RDBRANDON HAYES MLK ATMLK TOWN HALL BLVD JR CURTIS RD AT CLAYTON RD MLK AT DRMLK AIRPORT BLVD JR SOUTH RD AT WOOLLEN GYM ESTES DR ESTES CAMELOT DR AT APTS MLK ATMLK LONGVIEW BLVD JR ST ESTES DR ESTES PHILLIPS MS DR AT & PA ESTES DR ESTES PHILLIPS MS DR AT & PA CURTIS RD AT S LAKESHORE DRCURTIS RD AT S COLUMBIA STS COLUMBIA SCIE AT HEALTH HAMILTON RD AT MAXWELLHAMILTON RD RD 1 AT MAXWELLHAMILTON RD RD 2 AT PITTSBORO STPITTSBORO AT CREDIT UNION RALEIGH RD AT GREENWOOD RD CURTIS RD AT S LAKESHORE DRCURTIS RD AT S COLUMBIA STS COLUMBIA SCIE AT HEALTH MLK AT GARDEMLK AIRPORT BLVD JR HAMILTON RD AT MAXWELLHAMILTON RD RD 2 AT MAXWELLHAMILTON RD RD 1 AT PITTSBORO STPITTSBORO AT CREDIT UNION RALEIGH RD AT GREENWOOD RD MLK ATMLK FOSTER BLVD JR S MARK FOXWOOD DR FOXWOOD SEDGEFIELD DR DR AT RALEIGH RD AT RALEIGH RD LENNOX AT SH GLEN HONEYSUCKLE RD REDHONEYSUCKLE BUD LN RD AT MASON FARM RD AT AMBULATORYMASON RD AT FARM N LAKESHORE DR ATN BROOKVIEW HONEYSUCKLE AT BROOKVIEWHONEYSUCKLE AT RD N COLUMBIA ATN ROSEMARY ST ST ESTES DR CHURCH ESTES METHODIST DR AT N LAKESHORE DR ATN KENMORE RD MLK ATMLK NORTHAMPTON BLVD JR P SEDGEFIELD DR ATSEDGEFIELD ROSEWOOD DR CT HONEYSUCKLE RD REDHONEYSUCKLE BUD LN RD AT MASON FARM RD AT AMBULATORYMASON RD AT FARM BOOKER CREEK RD AT CREEKBOOKER RD AT APARTMENT ESTES DR CHURCH ESTES METHODIST DR AT N LAKESHORE DR ATN KENMORE RD BOOKER CREEK RD AT CREEKBOOKER RD AT LAKESHORE

Route Productivity Summary Route Operations Summary Route HS Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 123 136 7.3 16.8 51 CHAPEL HILL HIGH SCHOOL L Loop 123 136 7.3 16.8 51 CHAPEL HILL HIGH SCHOOL L By Segment 1 MORRIS GROVE ELEMENTARY to ROGERS RD. AT PUREFOY 21 13 1.1 19.9 2 ROGERS RD. AT PUREFOY to CHAPEL HILL HIGH SCHOOL 26 7 1.6 16.5 3 CHAPEL HILL HIGH SCHOOL to HOMESTEAD RD AT SOUTHERN HU 31 29 0.8 39.1 4 HOMESTEAD RD AT SOUTHERN HUM to SMITH MIDDLE SCHOOL 37 55 1.6 22.9 5 SMITH MIDDLE SCHOOL to ROGERS RD. AT MEADOW RUN & 8 32 2.3 3.4 By Time Period Early AM 2 1 0.5 5.3 2 MORRIS GROVE ELEMENTARY L AM 63 70 2.7 23.2 35 ROGERS RD. AT CLAYMORE L Midday 10 12 1.0 9.8 4 MORRIS GROVE ELEMENTARY L PM 47 52 2.7 17.4 32 HOMESTEAD RD AT SOUTHERN HUM L Eve 1 1 0.5 2.7 1 MARTIN LUTHER KING JR BLVD A L

Weekday Ridership by Trip - Inbound

40 Boardings Max Load 35

30

25

20

15 Passengers

10

5

0 5:45 AM 6:15 AM 6:45 AM 7:15 AM 7:45 AM 8:15 AM 8:45 AM 9:15 AM 2:55 PM 3:25 PM 3:55 PM 4:25 PM 4:55 PM 5:25 PM 5:55 PM 11:15 AM 11:23 AM

Trip Time

Weekday On-Board by Stop and Time Period - Loop

Early AM Peak Midday PM Peak Evening Night 40

35

30

25

20

15 Board Riders -

On 10

5

0 SMITH MIDDLE SCHOOL ROGERS RD. AT RUSCH ROGERS RD. AT RUSCH ROGERS RD. ROGERS SYLVAN RD. AT HIGH SCHOOL AT CELTICHIGH SCHOOL AT HOMESTEAD CAMDEN HOMESTEAD AT CAMDEN HOMESTEAD AT ROGERS RD. ROGERS TALLYHO RD. AT ROGERS TALLYHO RD. AT ROGERS RD. ROGERS PUREFOY RD. AT ROGERS PUREFOY RD. AT CHAPEL HILL HIGH SCHOOL ROGERS RD. ROGERS CLAYMORE RD. AT MORRIS GROVE ELEMENTARYMORRIS GROVE ROGERS RD. ROGERS MEADOW RUN RD. AT ROGERS MEADOW RUN RD. AT MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A SEWELL RDSEWELL AT KOVESCHOOL RD HOMESTEAD STERLINGHOMESTEAD BRIDGEAT STERLINGHOMESTEAD BRIDGEAT SEWELL RDSEWELL AT SAVANNAHSCHOOL SEAWELL RDSEAWELL AT WOODLEA SCHOOL HOMESTEAD RD AT SOUTHERN HUM

Weekday Boardings and Alightings by Stop - Loop

30 60

20

10 20

0 Board Load -

-10 -20 On

Boarding/Alighting Passengers -20

Boardings Alightings On-Board Load -30 -60 SMITH MIDDLE SCHOOL ROGERS RD. AT RUSCH ROGERS RD. AT RUSCH ROGERS RD. ROGERS SYLVAN RD. AT HIGH SCHOOL AT CELTICHIGH SCHOOL AT HOMESTEAD CAMDEN HOMESTEAD AT CAMDEN HOMESTEAD AT ROGERS RD. ROGERS TALLYHO RD. AT ROGERS TALLYHO RD. AT ROGERS RD. ROGERS PUREFOY RD. AT ROGERS PUREFOY RD. AT CHAPEL HILL HIGH SCHOOL ROGERS RD. ROGERS CLAYMORE RD. AT MORRIS GROVE ELEMENTARYMORRIS GROVE ROGERS RD. ROGERS MEADOW RUN RD. AT ROGERS MEADOW RUN RD. AT MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD A SEWELL RDSEWELL AT KOVESCHOOL RD HOMESTEAD STERLINGHOMESTEAD BRIDGEAT STERLINGHOMESTEAD BRIDGEAT SEWELL RDSEWELL AT SAVANNAHSCHOOL SEAWELL RDSEAWELL AT WOODLEA SCHOOL HOMESTEAD RD AT SOUTHERN HUM

Route Productivity Summary Route Operations Summary Route HU Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 317 304 24.1 13.2 188 OLD MASON FARM RD AT HIGHLAN O Inbound to Friday Center 127 116 12.4 10.2 145 FINLEY GOLF COURSE RD AT RAL I Outbound to UNC Hospital 190 188 11.7 16.3 188 OLD MASON FARM RD AT HIGHLAN O By Segment 1 MANNING DR AT UNC HOSPITALS to RONALD MCDONALD HOUSE 189 176 11.6 16.3 2 RONALD MCDONALD HOUSE to FRIDAY CENTER DR AT HEDR - EO 128 128 12.6 10.2 By Time Period Early AM 4 5 0.6 7.1 5 RONALD MCDONALD HOUSE O AM 90 101 6.0 15.0 89 OLD MASON FARM RD AT HIGHLAN O Midday 81 76 5.4 14.9 57 OLD MASON FARM RD AT HIGHLAN O PM 107 93 7.5 14.2 91 FINLEY GOLF COURSE RD AT RAL I Eve 28 24 3.1 9.1 23 FINLEY GOLF COURSE RD AT RAL I Night 8 6 1.6 5 7 EAST DR AT JACKSON CIR I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

16 16 Boardings Max Load Boardings Max Load 14 14

12 12

10 10

8 8

6 6 Passengers Passengers

4 4

2 2

0 0 5:20 6:00 6:20 6:30 6:40 7:00 7:10 7:20 7:40 8:05 8:20 8:45 9:25 1:25 PM 2:05 PM 2:45 PM 3:24 PM 3:35 PM 3:43 PM 4:04 PM 4:15 PM 4:22 PM 4:44 PM 4:55 PM 5:05 PM 5:24 PM 5:50 PM 6:04 PM 6:44 PM 7:24 PM 8:05 PM 8:45 PM 9:25 PM 5:39 AM 6:19 AM 6:39 AM 6:49 AM 6:59 AM 7:19 AM 7:29 AM 7:39 AM 7:59 AM 8:24 AM 9:04 AM 9:44 AM 1:04 PM 1:44 PM 2:24 PM 3:04 PM 3:14 PM 3:25 PM 3:43 PM 3:54 PM 4:02 PM 4:23 PM 4:34 PM 4:41 PM 5:03 PM 5:14 PM 5:24 PM 5:43 PM 6:09 PM 6:23 PM 7:03 PM 7:43 PM 8:24 PM 9:04 PM 9:44 PM 10:05 AM 10:45 AM 11:25 AM 12:05 PM 12:45 PM 10:05 PM 10:24 AM 11:04 AM 11:44 AM 12:24 PM 10:24 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 100 100

90 90

80 80

70 70

60 60

50 50

40 40 Board Riders Board Riders - - 30 30 On On 20 20

10 10

0 0 NC 54 PARK-RIDENC LOT 54 EAST DR EAST JACKSON DR AT CIR RONALD MCDONALD HOUSE RONALD MCDONALD HOUSE MANNING DR AT HIBBARD DR MANNING DR DR ATMANNING GRAVELY FRIDAY CENTER DR AT HEDRICK MANNING DR AT UNC HOSPITALS FINLEY GOLF FINLEY RD COURSE AT RAL GOLF FINLEY RD COURSE AT RAL OLD RDOLD FARM AT BOTANICMASON OLD MASON FARM RD AT HIGHLAN MASON FARM RD AT AMBULATORYMASON RD FARM AT FRIDAY CENTER DR AT HEDR - EOL MANNING DR AT UNC HOSPIT - EOL

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

200 200 95 95 75 160 75 160 55 120 55 120 35 80 35 80 15 15 40 40

-5 Board Load -

-5 Board Load - 0

0 On -25 -25 On -40 -40 -45 -45 Boarding/Alighting Passengers Boarding/Alighting Passengers -80 -65 -80 -65 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -85 -120 -85 -120 NC 54 PARK-RIDENC LOT 54 EAST DR EAST JACKSON DR AT CIR RONALD MCDONALD HOUSE RONALD MCDONALD HOUSE MANNING DR AT HIBBARD DR MANNING DR DR ATMANNING GRAVELY FRIDAY CENTER DR AT HEDRICK FINLEY GOLF FINLEY RD COURSE AT RAL MANNING DR AT UNC HOSPITALS FINLEY GOLF FINLEY RD COURSE AT RAL OLD MASON FARM RD AT HIGHLAN MANNING DR AT UNC HOSPIT - EOL OLD RDOLD FARM AT BOTANICMASON MASON FARM RD AT AMBULATORYMASON RD AT FARM FRIDAY CENTER DR AT HEDR - EOL

Route Productivity Summary Route Operations Summary Route J Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 3,955 3,862 56.9 69.5 1,055 W FRANKLIN ST AT COLUMBIA ST O Inbound to Carrboro 1,795 1,848 23.6 76.1 844 W FRANKLIN ST AT KENAN ST I Outbound to Jones Ferry Rd 2,160 2,013 33.3 64.8 1,055 W FRANKLIN ST AT COLUMBIA ST O By Segment 1 JONES FERRY AT DAVIE ROAD to E MAIN ST AT WEAVER ST REALT 845 893 14.4 58.6 2 E MAIN ST AT WEAVER ST REALT to W FRANKLIN ST AT UNIVERSIT 750 523 10.9 68.8 3 W FRANKLIN ST AT UNIVERSITY to PITTSBORO ST AT CREDIT UNIO 1,079 1,284 8.4 128.4 4 PITTSBORO ST AT CREDIT UNION to NC 54 WEST AT LAUREL RIDG 642 411 9.3 69.4 5 NC 54 WEST AT LAUREL RIDGE to ROCK HAVEN RD AT ROCK CR - 639 750 14.0 45.7 By Time Period AM 775 738 11.1 70.0 321 S COLUMBIA ST AT PUREFOY RD O Midday 1,686 1,611 22.5 74.9 468 S COLUMBIA ST AT PUREFOY RD O PM 1,008 1,019 13.8 73.0 408 W FRANKLIN ST AT CHURCH ST O Eve 403 400 6.8 59.5 151 W FRANKLIN ST AT COLUMBIA ST O Night 83 93 2.8 30 36 W FRANKLIN ST AT N GRAHAM ST O

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

75 Boardings Max Load 70 Boardings Max Load 65 60 55 50 45 40 35

25 30 Passengers Passengers

15 20

5 10

-5 0 6:25 AM 6:55 AM 7:25 AM 7:55 AM 8:10 AM 8:40 AM 9:10 AM 9:25 AM 9:55 AM 1:00 PM 1:40 PM 2:20 PM 2:40 PM 3:10 PM 3:40 PM 4:10 PM 4:40 PM 5:10 PM 5:40 PM 6:10 PM 6:40 PM 7:10 PM 8:32 PM 10:25 AM 11:00 AM 11:40 AM 12:20 PM 10:32 PM 6:30 AM 7:00 AM 7:30 AM 8:00 AM 8:30 AM 8:45 AM 9:15 AM 9:45 AM 1:00 PM 1:40 PM 2:15 PM 2:45 PM 3:15 PM 3:45 PM 4:15 PM 4:45 PM 5:15 PM 5:45 PM 6:15 PM 7:00 PM 9:00 PM 10:20 AM 11:00 AM 11:40 AM 12:20 PM 11:00 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 500 500

450 450

400 400

350 350

300 300

250 250

200 200 Board Riders Board Riders - - 150 150 On On 100 100

50 50

0 0 HIGHLAND HILLS S E MAIN ST E MAIN LLOYD ST ST AT JONES FERRY JONES FERRY BIMAT ST S COLUMBIA STS COLUMBIA AT ROTC CARRBORO HIGH SCHOOL S COLUMBIA STS COLUMBIA CT AT FRAT E. MAIN ST AT JADE MAINE. JADE ST AT PALACE NC 54 EASTNC 54 AT KINGSWOOD NC 54 WESTNC PARK AT 54 ROYAL JONES FERRY JONES FERRY BARNES ST AT W FRANKLIN ST AT ST ST FRANKLIN W AT KENAN ST ST FRANKLIN W AT KENAN TAR HILL DR AT BPW CLUB RD TAR HILL DR AT BPW CLUB RD JONES FERRY JONES FERRY DAVIE ROAD AT NC 54 WESTNC AT 54 RIDGE LAUREL SMITH LEVEL BPW SMITH RD AT CLUB BPW CLUB RD AT ORCHARD LN W FRANKLIN ST AT CHURCH ST W FRANKLIN ST AT ST FRANKLIN W AT UNIVERSITY ST FRANKLIN W AT UNIVERSITY BPW CLUB RDBPW AT THE VILLAGES SMITH LEVEL FPGSMITH RD AT SHOOL W FRANKLIN ST AT ST P FRANKLIN W AT MUNICIPAL W FRANKLIN ST AT ST FRANKLIN W AT CHAPEL HILL S. GREENSBOROS. TRAILER ST AT E MAIN ST E MAIN ARTS CENTER ST PLA AT STPITTSBORO AT CTR NEWMAN W MAINW CLUB NOVA ST AT THRIF S COLUMBIA STS COLUMBIA AT RD PUREFOY S COLUMBIA STS COLUMBIA SCIE AT HEALTH JONES FERRY JONES FERRY PTA THRIFT AT ST PITTSBORO STPITTSBORO AT UNIVERSITY D E MAIN ST E MAIN REALT WEAVER ST ST AT BPW CLUB RD AT SMITH LEVEL CLUB RDBPW AT LEVEL SMITH R LEVEL BPW SMITH RD AT R CLUB MERRITT MILL RDMERRITT AT S ROBERTS STS COLUMBIA AT CARRINGTON TAR HILL DR AT TURNAROUND CI W FRANKLIN ST AT ST FRANKLIN W AT ST COLUMBIA S COLUMBIA STS COLUMBIA FARM AT MASON W FRANKLIN ST AT ST FRANKLIN W AT BUSINES UNC PITTSBORO STPITTSBORO AT CREDIT UNION SMITH LEVEL PUBLIC SMITH RD AT WOR W FRANKLIN ST AT ST FRANKLIN W AT GRAHAM ST N SMITH LEVEL WILLOWSMITH RD OAK AT LEVEL WILLOWSMITH RD OAK AT NC 54 WESTNC AT 54 APART CAROLINA BPW CLUB RDBPW BLUF AT STERLING ROCK HAVEN AT LEVELROCK SMITH HAVEN RD ST H S COLUMBIA AT ABERNETHY S. GREENSBOROS. MUNICIPA ST AT ROCK HAVEN ATROCK ROCK HAVEN CREEKRD BPW CLUB RDBPW COURTS AT TENNIS JONES FERRY JONES FERRY DAVIE - ROA AT EOL MASON FARM RD AT AMBULATORYMASON RD FARM AT BPW CLUB BLVD AT CLUB BLVDBPW CEN AT WELCOME ROCK HAVEN OPPOSITE -ROCK HAVEN R EOLRD ROCK HAVEN RD AT ROCK CR EOL -

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

430 1080 430 1080 330 330 880 880 230 230 680 680 130 130 30 480 30 480 Board Load - Board Load - -70 -70 280 On 280 On -170 -170 Boarding/Alighting Passengers Boarding/Alighting Passengers 80 80 -270 -270 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -370 -120 -370 -120 HIGHLAND HILLS S E MAIN ST E MAIN LLOYD ST ST AT S COLUMBIA STS COLUMBIA AT ROTC JONES FERRY JONES FERRY BIMAT ST CARRBORO HIGH SCHOOL CARRBORO HIGH SCHOOL E. MAIN ST AT JADE MAINE. JADE ST AT PALACE NC 54 EASTNC 54 AT KINGSWOOD S COLUMBIA STS COLUMBIA CT AT FRAT NC 54 WESTNC PARK AT 54 ROYAL W FRANKLIN ST AT ST ST FRANKLIN W AT KENAN TAR HILL DR AT BPW CLUB RD JONES FERRY JONES FERRY BARNES ST AT W FRANKLIN ST AT ST ST FRANKLIN W AT KENAN TAR HILL DR AT BPW CLUB RD JONES FERRY JONES FERRY DAVIE ROAD AT W FRANKLIN ST AT CHURCH ST NC 54 WESTNC AT 54 RIDGE LAUREL SMITH LEVEL BPW SMITH RD AT CLUB BPW CLUB RD AT ORCHARD LN BPW CLUB RDBPW AT THE VILLAGES SMITH LEVEL FPGSMITH RD AT SHOOL W FRANKLIN ST AT ST FRANKLIN W AT UNIVERSITY ST FRANKLIN W AT UNIVERSITY S. GREENSBOROS. TRAILER ST AT S COLUMBIA STS COLUMBIA AT RD PUREFOY S COLUMBIA STS COLUMBIA SCIE AT HEALTH BPW CLUB RD AT SMITH LEVEL CLUB RDBPW AT LEVEL SMITH R LEVEL BPW SMITH RD AT R CLUB S COLUMBIA STS COLUMBIA AT CARRINGTON TAR HILL DR AT TURNAROUND CI W FRANKLIN ST AT ST FRANKLIN W AT ST COLUMBIA S COLUMBIA STS COLUMBIA FARM AT MASON W FRANKLIN ST AT STP FRANKLIN W AT MUNICIPAL W FRANKLIN ST AT ST FRANKLIN W AT CHAPEL HILL W FRANKLIN ST AT ST FRANKLIN W AT BUSINES UNC E MAIN ST E MAIN ARTS CENTER ST PLA AT STPITTSBORO AT CTR NEWMAN W FRANKLIN ST AT ST FRANKLIN W AT GRAHAM ST N SMITH LEVEL WILLOWSMITH RD OAK AT W MAINW CLUB NOVA ST AT THRIF NC 54 WESTNC AT 54 APART CAROLINA JONES FERRY JONES FERRY PTA THRIFT AT ST PITTSBORO STPITTSBORO AT UNIVERSITY D E MAIN ST E MAIN REALT WEAVER ST ST AT S COLUMBIA ST H S COLUMBIA AT ABERNETHY S. GREENSBOROS. MUNICIPA ST AT MERRITT MILL RDMERRITT AT S ROBERTS ROCK HAVEN ATROCK ROCK HAVEN CREEKRD PITTSBORO STPITTSBORO AT CREDIT UNION SMITH LEVEL PUBLIC SMITH RD AT WOR SMITH LEVEL WILLOWSMITH RD OAK AT BPW CLUB RDBPW COURTS AT TENNIS BPW CLUB RDBPW BLUF AT STERLING ROCK HAVEN AT LEVELROCK SMITH HAVEN RD JONES FERRY JONES FERRY DAVIE - ROA AT EOL MASON FARM RD AT AMBULATORYMASON RD AT FARM BPW CLUB BLVD AT CLUB BLVDBPW CEN AT WELCOME ROCK HAVEN OPPOSITE -ROCK HAVEN R EOLRD ROCK HAVEN RD AT ROCK CR EOL -

Route Productivity Summary Route Operations Summary Route JFX Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 556 520 12.0 46.4 293 JONES FERRY RD AT WILLOW CRE L Loop 556 520 12.0 46.4 293 JONES FERRY RD AT WILLOW CRE L By Segment 1 JONES FERRY PARK AND RIDE to S COLUMBIA ST AT HEALTH SCIE 300 196 4.7 64.3 2 S COLUMBIA ST AT HEALTH SCIE to S COLUMBIA ST AT ROTC 80 149 1.0 79.9 3 S COLUMBIA ST AT ROTC to PITTSBORO ST AT CREDIT UNION 68 53 1.5 43.9 4 PITTSBORO ST AT CREDIT UNION to JONES FERRY RD AT WILLOW 102 19 4.5 22.6 5 JONES FERRY RD AT WILLOW CRE to CARRBORO PLAZA PARK RID 6 101 0.2 22.0 By Time Period Early AM 7 2 0.4 15.6 6 JONES FERRY PARK AND RIDE L AM 209 198 4.4 47.8 203 JONES FERRY RD AT WILLOW CRE L Midday 74 60 0.6 120.5 73 JONES FERRY RD AT WILLOW CRE L PM 198 194 3.4 58.1 163 MANNING DR AT HOSPITAL PARKI L Eve 68 66 3.2 21.3 55 PITTSBORO ST AT UNIVERSITY D L

Weekday Ridership by Trip - Inbound

45 Boardings Max Load 40

35

30

25

20

Passengers 15

10

5

0 5:30 AM 6:00 AM 6:30 AM 6:45 AM 7:00 AM 7:15 AM 7:30 AM 7:45 AM 8:00 AM 8:15 AM 8:30 AM 8:45 AM 9:00 AM 9:30 AM 3:45 PM 4:00 PM 4:05 PM 4:20 PM 4:35 PM 4:50 PM 5:05 PM 5:20 PM 5:35 PM 5:50 PM 6:05 PM 6:20 PM 6:35 PM 6:50 PM 7:15 PM 7:35 PM

Trip Time

Weekday On-Board by Stop and Time Period - Loop

Early AM Peak Midday PM Peak Evening Night

200

150

100 Board Riders - On 50

0 S COLUMBIA STS COLUMBIA AT ROTC MANNING DR AT HIBBARD DR JONES FERRY JONES FERRY AND RIDE PARK MANNING DR AT HINTON JAMES OLD NCOLD 54 RD AT FAYETTEVILLE PITTSBORO STPITTSBORO AT CTR NEWMAN S COLUMBIA STS COLUMBIA SCIE AT HEALTH PITTSBORO STPITTSBORO AT UNIVERSITY D S COLUMBIA STS COLUMBIA AT CARRINGTON S COLUMBIA STS COLUMBIA FARM AT MASON PITTSBORO STPITTSBORO AT CREDIT UNION OLD W OLD RD AT FAYETTEVILLE POP OLD POPLA OLD RD AT FAYETTEVILLE POPLA OLD RD AT FAYETTEVILLE POPLA OLD RD AT FAYETTEVILLE MANNING DR ATMANNING PARKI HOSPITAL NC 54 EASTNC 54 AT MANO BERKSHIRE NC 54 EASTNC 54 AT RAMSG DOMINION OLD AUTUMOLD RD AT FAYETTEVILLE AUTUMOLD RD AT FAYETTEVILLE OLD OLD M BERKSHIRE FAYETTEVILLE NC 54 EASTNC 54 AT PLAZA CARRBORO OLD RAMSGOLD RD AT FAYETTEVILLE MANNING DR ATMANNING CRAIGE PARKING JONES FERRY RD AT WILLOW CRE JONES FERRY RD AT WILLOW CRE CARRBORO PLAZA PARKCARRBORO EOL RIDE -

Weekday Boardings and Alightings by Stop - Loop

155 280

230 105 180 55 130

5 80 Board Load - 30 -45 On -20

Boarding/Alighting Passengers -95 -70 Boardings Alightings On-Board Load -145 -120 S COLUMBIA STS COLUMBIA AT ROTC MANNING DR AT HIBBARD DR JONES FERRY JONES FERRY AND RIDE PARK MANNING DR AT HINTON JAMES OLD NCOLD 54 RD AT FAYETTEVILLE PITTSBORO STPITTSBORO AT CTR NEWMAN S COLUMBIA STS COLUMBIA SCIE AT HEALTH PITTSBORO STPITTSBORO AT UNIVERSITY D S COLUMBIA STS COLUMBIA AT CARRINGTON S COLUMBIA STS COLUMBIA FARM AT MASON PITTSBORO STPITTSBORO AT CREDIT UNION OLD W OLD RD AT FAYETTEVILLE POP OLD POPLA OLD RD AT FAYETTEVILLE POPLA OLD RD AT FAYETTEVILLE POPLA OLD RD AT FAYETTEVILLE MANNING DR ATMANNING PARKI HOSPITAL NC 54 EASTNC 54 AT MANO BERKSHIRE NC 54 EASTNC 54 AT RAMSG DOMINION OLD AUTUMOLD RD AT FAYETTEVILLE AUTUMOLD RD AT FAYETTEVILLE OLD M OLD BERKSHIRE FAYETTEVILLE NC 54 EASTNC 54 AT PLAZA CARRBORO OLD RAMSGOLD RD AT FAYETTEVILLE MANNING DR ATMANNING CRAIGE PARKING JONES FERRY RD AT WILLOW CRE JONES FERRY RD AT WILLOW CRE CARRBORO PLAZA PARKCARRBORO EOL RIDE -

Route Productivity Summary Route Operations Summary Route N Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 222 254 4.9 45.3 75 MANNING DR AT PUBLIC SAFETY I Inbound to Family Medical Center 153 157 2.4 63.6 75 MANNING DR AT PUBLIC SAFETY I Outbound to Estes Park 69 97 2.5 27.7 65 N COLUMBIA ST AT ISLEY ST O By Segment 1 ESTES PARK APTS - EOL to UMSTEAD DR AT BOLINWOOD APTS 146 187 1.0 145.8 2 UMSTEAD DR AT BOLINWOOD APTS to N COLUMBIA ST AT ROSEM44 32 1.3 33.8 3 N COLUMBIA ST AT ROSEMARY ST to F PARKING LOT AT FAMILY P 32 35 2.6 12.3 By Time Period AM 73 66 1.6 44.7 32 BOWLES DR AT HINTON JAMES TE I Midday 49 52 1.2 39.7 37 N COLUMBIA ST AT ISLEY ST O PM 83 108 1.2 68.5 36 S COLUMBIA ST AT ABERNETHY H I Eve 17 28 0.8 20.2 16 MANNING DR AT CRAIGE PARKING O

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

40 40 Boardings Max Load Boardings Max Load 35 35

30 30

25 25

20 20

15 15 Passengers Passengers

10 10

5 5

0 0 7:25 AM 8:25 AM 9:25 AM 4:25 PM 5:25 PM 6:25 PM 6:55 AM 7:55 AM 8:55 AM 9:55 AM 4:55 PM 5:55 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 40 40

35 35

30 30

25 25

20 20

15 15 Board Riders Board Riders - -

On 10 On 10

5 5

0 0 ESTES APTS PARK ESTES PARK APTS - EOLESTES APTS PARK - S COLUMBIA STS COLUMBIA AT ROTC VILLAGE DR ATVILLAGE ESTES DR EAST DR EAST JACKSON DR AT CIR S COLUMBIA STS COLUMBIA CT AT FRAT N COLUMBIA AT ST N ISLEY ST COLUMBIA AT ST N ISLEY ST VILLAGE DR ATVILLAGE OAKLAND DR MANNING DR AT HIBBARD DR MANNING DR AT HIBBARD DR MANNING DR DR ATMANNING GRAVELY BOWLES DR AT CRAIGE DRBOWLES AT CRAIGE DORM VILLAGE DR ATVILLAGE FERNWOOD LN BOWLES DRBOWLES AT CENTER SMITH DRBOWLES AT CENTER SMITH N COLUMBIA ATN TOWN HALL ST COLUMBIA ATN TOWN HALL ST F PARKING LOTF AT OF PARKING MIDDLE L N COLUMBIA ATN FRANKLIN W ST VILLAGE DR AT CREEKVILLAGE WINDING DR AT CREEKVILLAGE WINDING PRITCHARD AVE EXT ATPRITCHARD TRINITY AVE EXT MANNING DR ATMANNING SAFETY PUBLIC PITTSBORO STPITTSBORO AT CTR NEWMAN S COLUMBIA STS COLUMBIA SCIE AT HEALTH F PARKING LOTF AT PRAC PARKING FAMILY PITTSBORO STPITTSBORO AT UNIVERSITY D F PARKING LOTF AT - PARKING FAMILY EOL S COLUMBIA STS COLUMBIA AT CARRINGTON BOWLES DR LOTBOWLES AT DRIVEWAY F DR LOTBOWLES AT DRIVEWAY F UMSTEAD DR UMSTEADUMSTEAD PARK DR AT UMSTEADUMSTEAD PARK DR AT MANNING DR AT UNC HOSPITALS PITTSBORO STPITTSBORO AT CREDIT UNION UMSTEAD DR PRITCHARDUMSTEAD AVE DR AT PRITCHARDUMSTEAD AVE DR AT LONGVIEW AT COLUMBIALONGVIEW N ST ST AT COLUMBIALONGVIEW N ST ST S COLUMBIA ST H S COLUMBIA AT ABERNETHY BOWLES DR AT HINTON JAMES DRBOWLES AT HINTON TE MANNING DR ATMANNING CRAIGE PARKING PRITCHARD AVE AT LONGVIEWPRITCHARD ST AVE AT N COLUMBIA ATN ROSEMARY ST ST BOWLES DRBOWLES L AT KENAN-FLAGLER MASON FARM RD AT ODUMMASON VILLAG RD FARM AT MASON FARM RD AT AMBULATORYMASON RD FARM AT UMSTEAD DR BOLINWOODUMSTEAD APTS DR AT BOLINWOODUMSTEAD APTS DR AT

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

Boardings Alightings On-Board Load Boardings Alightings On-Board Load 80 80 25 25 60 60 15 40 15 40

5 20 5 20 0 0 -5

-5 Board Load - Board Load - -20

-20 On

On -15 -15 -40 -40 Boarding/Alighting Passengers Boarding/Alighting Passengers -25 -25 -60 -60

-35 -80 -35 -80 ESTES APTS PARK ESTES PARK APTS - EOLESTES APTS PARK - S COLUMBIA STS COLUMBIA AT ROTC EAST DR EAST JACKSON DR AT CIR VILLAGE DR ATVILLAGE ESTES DR S COLUMBIA STS COLUMBIA CT AT FRAT N COLUMBIA AT ST N ISLEY ST N COLUMBIA AT ST N ISLEY ST MANNING DR AT HIBBARD DR VILLAGE DR ATVILLAGE OAKLAND DR MANNING DR AT HIBBARD DR BOWLES DR AT CRAIGE DRBOWLES AT CRAIGE DORM MANNING DR DR ATMANNING GRAVELY BOWLES DRBOWLES AT CENTER SMITH N COLUMBIA ATN TOWN HALL ST VILLAGE DR ATVILLAGE FERNWOOD LN BOWLES DRBOWLES AT CENTER SMITH N COLUMBIA ATN FRANKLIN W ST N COLUMBIA ATN TOWN HALL ST VILLAGE DR AT CREEKVILLAGE WINDING PITTSBORO STPITTSBORO AT CTR NEWMAN F PARKING LOTF AT OF PARKING MIDDLE L PITTSBORO STPITTSBORO AT UNIVERSITY D F PARKING LOTF AT - PARKING FAMILY EOL BOWLES DR LOTBOWLES AT DRIVEWAY F VILLAGE DR AT CREEKVILLAGE WINDING UMSTEAD DR UMSTEADUMSTEAD PARK DR AT PITTSBORO STPITTSBORO AT CREDIT UNION PRITCHARD AVE EXT ATPRITCHARD TRINITY AVE EXT MANNING DR ATMANNING SAFETY PUBLIC S COLUMBIA STS COLUMBIA SCIE AT HEALTH F PARKING LOTF AT PRAC PARKING FAMILY UMSTEAD DR PRITCHARDUMSTEAD AVE DR AT LONGVIEW AT COLUMBIALONGVIEW N ST ST S COLUMBIA STS COLUMBIA AT CARRINGTON BOWLES DR LOTBOWLES AT DRIVEWAY F UMSTEAD DR UMSTEADUMSTEAD PARK DR AT MANNING DR AT UNC HOSPITALS MANNING DR ATMANNING CRAIGE PARKING PRITCHARD AVE AT LONGVIEWPRITCHARD ST AVE AT UMSTEAD DR PRITCHARDUMSTEAD AVE DR AT LONGVIEW AT COLUMBIALONGVIEW N ST ST BOWLES DRBOWLES L AT KENAN-FLAGLER S COLUMBIA ST H S COLUMBIA AT ABERNETHY MASON FARM RD AT ODUMMASON VILLAG RD AT FARM MASON FARM RD AT AMBULATORYMASON RD AT FARM BOWLES DR AT HINTON JAMES DRBOWLES AT HINTON TE N COLUMBIA ATN ROSEMARY ST ST UMSTEAD DR BOLINWOODUMSTEAD APTS DR AT UMSTEAD DR BOLINWOODUMSTEAD APTS DR AT

Route Productivity Summary Route Operations Summary Route NS Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 3,992 3,668 64.9 61.5 1,376 MLK JR BLVD AT ADELAIDE WALT O Inbound to Eubanks Park-and-Ride 2,011 1,899 33.1 60.7 1,347 N COLUMBIA ST AT ROSEMARY ST I Outbound to Southern Village Park-and-Ride 1,981 1,769 31.8 62.4 1,376 MLK JR BLVD AT ADELAIDE WALT O By Segment 1 SOUTHERN VILLAGE PARK-RIDE L to MANNING DR AT UNC HOSPIT 967 900 15.9 61.0 2 MANNING DR AT UNC HOSPITALS to N COLUMBIA ST AT ROSEMAR 1,177 1,323 17.5 67.4 3 N COLUMBIA ST AT ROSEMARY ST to MLK JR BLVD AT HOMESTEA 1,418 929 18.7 76.0 4 MLK JR BLVD AT HOMESTEAD RD to EUBANKS RD PARK-RIDE LOT 430 516 12.9 33.4 By Time Period Early AM 15 14 1.0 15.5 13 MLK JR BLVD AT LONGVIEW ST O AM 1,034 996 15.6 66.4 590 MLK JR BLVD AT TOWN HALL O Midday 1,452 1,301 22.1 65.7 589 MLK JR BLVD AT ADELAIDE WALT O PM 1,037 946 16.4 63.2 532 N COLUMBIA ST AT ROSEMARY ST I Eve 398 353 8.7 46.0 274 N COLUMBIA ST AT ROSEMARY ST I Night 55 58 1.1 48 48 N COLUMBIA ST AT ROSEMARY ST I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

90 90 Boardings Max Load Boardings Max Load 80 80

70 70

60 60

50 50

40 40

Passengers 30 Passengers 30

20 20

10 10

0 0 5:35 6:35 7:10 7:30 7:50 8:10 8:30 8:50 9:10 5:30 6:20 6:40 7:00 7:20 7:40 8:00 8:20 8:40 9:30 AM 1:00 PM 1:40 PM 2:15 PM 3:02 PM 3:45 PM 4:10 PM 4:40 PM 5:10 PM 5:30 PM 5:45 PM 6:05 PM 6:30 PM 7:05 PM 8:14 PM 9:00 AM 9:30 AM 1:20 PM 2:00 PM 2:40 PM 3:10 PM 3:40 PM 4:10 PM 4:30 PM 4:50 PM 5:10 PM 5:30 PM 6:00 PM 7:05 PM 8:40 PM 10:00 AM 10:20 AM 11:00 AM 11:40 AM 12:20 PM 10:14 PM 10:00 AM 10:40 AM 11:20 AM 12:00 PM 12:40 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 600 600

500 500

400 400

300 300 Board Riders Board Riders - 200 - 200 On On

100 100

0 0 MLK JR BLVD AT #725 MLK ATMLK YMCA BLVD JR ATMLK YMCA BLVD JR S COLUMBIA STS COLUMBIA AT ROTC EAST DR EAST JACKSON DR AT CIR MLK ATMLK DR CRITZ BLVD JR MLK ATMLK BARCLAY BLVD JR ATMLK BARCLAY BLVD JR MLK ATMLK NORTH BLVD JR ST S COLUMBIA STS COLUMBIA CT AT FRAT KILDAIRE RDKILDAIRE AT ST MARKET MLK ATMLK ST TAYLOR BLVD JR MLK ATMLK MILLCREEK BLVD JR MLK ATMLK TOWN HALL BLVD JR EUBANKS RD PARK-RIDE LOTEUBANKS RD PARK-RIDE MLK AT DRMLK AIRPORT BLVD JR MLK ATMLK BOLINWOOD BLVD JR MLK ATMLK SHADOWOOD BLVD JR ATMLK SHADOWOOD BLVD JR MLK ATMLK CHAPEL VIEW BLVD JR MLK ATMLK LONGVIEW BLVD JR ST S COLUMBIA ST S COLUMBIA AT CHASE AVE MLK ATMLK STATESIDE BLVD JR DR ATMLK STATESIDE BLVD JR DR MLK ATMLK CHAPEL HILL N BLVD JR ATMLK CHAPEL HILL N BLVD JR N COLUMBIA ATN FRANKLIN W ST US 15-501 SOUTH AT CULBRETH PITTSBORO STPITTSBORO AT CTR NEWMAN US 15-501 ATUS SOUTH BENNETT R MLK ATMLK TRAI RIGGSBEE BLVD JR S COLUMBIA STS COLUMBIA AT RD PUREFOY STS COLUMBIA AT RD PUREFOY S COLUMBIA STS COLUMBIA SCIE AT HEALTH US 15-501 BENNETT R US NORTH AT PITTSBORO STPITTSBORO AT UNIVERSITY D S COLUMBIA STS COLUMBIA AT CARRINGTON MLK ATMLK WALT ADELAIDE BLVD JR MANNING DR AT UNC HOSPITALS MLK ATMLK HOMESTEAD BLVD JR RD PITTSBORO STPITTSBORO AT CREDIT UNION S COLUMBIA STS COLUMBIA ST AT COOLIDGE MLK ATMLK FOSTER BLVD JR S MARK MANNING DR ATMANNING PARKI HOSPITAL MLK EASTMLK OF BLVD JR RIGGSBEE MLK AT GARDEMLK AIRPORT BLVD JR MLK ATMLK ASHLEY BLVD JR FOREST SOUTHERN VILLAGE L VILLAGE SOUTHERN PARK-RIDE S COLUMBIA ST H S COLUMBIA AT ABERNETHY AT D MLK WESTMINSTER BLVD JR MLK JR BLVD AT TIMBER HOLLOW MLK JR BLVD AT TIMBER HOLLOW MLK ATMLK NORTHWOOD BLVD DR JR EUBANKS RD AT NORTHWOODEUBANKS DR RD AT NORTHWOODEUBANKS DR RD AT N COLUMBIA ATN ROSEMARY ST ST MLK ATMLK NORTHAMPTON BLVD JR P MASON FARM RD AT ODUMMASON VILLAG RD FARM AT MASON FARM RD AT AMBULATORYMASON RD FARM AT AMBULATORYMASON RD FARM AT NEW DRNEW FARM ATEAST MASON RD SOUTHERN VILLAGE EOL VILLAGE SOUTHERN - PARK-RI EUBANKS RD PARK-RIDE LOT -EUBANKS RD PARK-RIDE EOL S COLUMBIA ST S COLUMBIA AT WESTWOOD DR MLK OPPOSITEMLK BLVD NORTHWOJR

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

Boardings Alightings On-Board Load Boardings Alightings On-Board Load 500 1480 500 1480

400 1280 400 1280

1080 1080 300 300

880 880 200 200 680 680

100 Board Load Board Load

100 - - 480 480 On On 0 0 280 280 Boarding/Alighting Passengers Boarding/Alighting Passengers -100 -100 80 80

-200 -120 -200 -120 MLK JR BLVD AT #725 MLK ATMLK YMCA BLVD JR MLK ATMLK YMCA BLVD JR S COLUMBIA STS COLUMBIA AT ROTC MLK ATMLK DR CRITZ BLVD JR MLK ATMLK BARCLAY BLVD JR EAST DR EAST JACKSON DR AT CIR MLK ATMLK BARCLAY BLVD JR S COLUMBIA STS COLUMBIA CT AT FRAT MLK ATMLK NORTH BLVD JR ST KILDAIRE RDKILDAIRE AT ST MARKET MLK ATMLK TOWN HALL BLVD JR MLK ATMLK ST TAYLOR BLVD JR MLK ATMLK MILLCREEK BLVD JR EUBANKS RD PARK-RIDE LOTEUBANKS RD PARK-RIDE MLK AT DRMLK AIRPORT BLVD JR MLK ATMLK BOLINWOOD BLVD JR MLK ATMLK SHADOWOOD BLVD JR MLK ATMLK CHAPEL VIEW BLVD JR MLK ATMLK LONGVIEW BLVD JR ST S COLUMBIA ST S COLUMBIA AT CHASE AVE MLK ATMLK SHADOWOOD BLVD JR MLK ATMLK STATESIDE BLVD JR DR MLK ATMLK CHAPEL HILL N BLVD JR N COLUMBIA ATN FRANKLIN W ST US 15-501 SOUTH AT CULBRETH MLK ATMLK STATESIDE BLVD JR DR PITTSBORO STPITTSBORO AT CTR NEWMAN US 15-501 ATUS SOUTH BENNETT R MLK ATMLK TRAI RIGGSBEE BLVD JR MLK ATMLK CHAPEL HILL N BLVD JR S COLUMBIA STS COLUMBIA AT RD PUREFOY PITTSBORO STPITTSBORO AT UNIVERSITY D MLK ATMLK WALT ADELAIDE BLVD JR PITTSBORO STPITTSBORO AT CREDIT UNION MANNING DR ATMANNING PARKI HOSPITAL S COLUMBIA STS COLUMBIA AT RD PUREFOY S COLUMBIA STS COLUMBIA SCIE AT HEALTH US 15-501 BENNETT R US NORTH AT MLK AT GARDEMLK AIRPORT BLVD JR MLK AT D MLK WESTMINSTER BLVD JR MLK JR BLVD AT TIMBER HOLLOW S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS MLK ATMLK HOMESTEAD BLVD JR RD MLK ATMLK NORTHWOOD BLVD DR JR S COLUMBIA STS COLUMBIA ST AT COOLIDGE EUBANKS RD AT NORTHWOODEUBANKS DR RD AT MLK ATMLK FOSTER BLVD JR S MARK MLK EASTMLK OF BLVD JR RIGGSBEE MLK ATMLK ASHLEY BLVD JR FOREST SOUTHERN VILLAGE L VILLAGE SOUTHERN PARK-RIDE S COLUMBIA ST H S COLUMBIA AT ABERNETHY MLK JR BLVD AT TIMBER HOLLOW MASON FARM RD AT AMBULATORYMASON RD AT FARM EUBANKS RD AT NORTHWOODEUBANKS DR RD AT NEW DRNEW FARM ATEAST MASON RD SOUTHERN VILLAGE EOL VILLAGE SOUTHERN - PARK-RI N COLUMBIA ATN ROSEMARY ST ST S COLUMBIA ST S COLUMBIA AT WESTWOOD DR MLK ATMLK NORTHAMPTON BLVD JR P MASON FARM RD AT ODUMMASON VILLAG RD AT FARM MASON FARM RD AT AMBULATORYMASON RD AT FARM EUBANKS RD PARK-RIDE LOT -EUBANKS RD PARK-RIDE EOL MLK OPPOSITEMLK BLVD NORTHWOJR

Route Productivity Summary Route Operations Summary Route NU Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 1,334 1,443 22.8 58.6 497 STADIUM DR AT STADIUM GATE # O Inbound to RR Park-and-Ride 402 678 9.9 40.6 317 MLK JR BLVD AT NORTH ST I Outbound to UNC Hospital 932 764 12.8 72.6 497 STADIUM DR AT STADIUM GATE # O By Segment 1 MANNING DR AT UNC HOSPITALS to MLK JR BLVD AT MILLCREEK 987 993 9.9 99.5 2 MLK JR BLVD AT MILLCREEK to RR LOT - EOL 347 450 12.8 27.1 By Time Period AM 75 68 1.7 45.2 51 HILLSBOROUGH ST AT TOWNHOUSE O Midday 662 703 10.4 63.7 240 STADIUM DR AT STADIUM GATE # O PM 372 413 5.2 71.6 146 MLK JR BLVD AT NORTH ST I Eve 182 205 3.9 46.7 79 SOUTH RD AT STUDENT STORES O Night 42 54 1.6 26 20 SOUTH RD AT STUDENT STORES O

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

70 70 Boardings Max Load Boardings Max Load 60 60

50 50

40 40

30 30 Passengers Passengers 20 20

10 10

0 0 7:27 AM 8:12 AM 8:57 AM 9:17 AM 9:42 AM 1:02 PM 1:27 PM 1:47 PM 2:12 PM 2:32 PM 2:57 PM 3:17 PM 3:42 PM 4:02 PM 4:27 PM 4:47 PM 5:12 PM 5:32 PM 5:57 PM 6:17 PM 6:42 PM 7:02 PM 7:27 PM 8:12 PM 8:57 PM 9:42 PM 7:05 AM 7:50 AM 8:35 AM 8:55 AM 9:20 AM 9:40 AM 1:05 PM 1:25 PM 1:50 PM 2:10 PM 2:35 PM 2:55 PM 3:20 PM 3:40 PM 4:05 PM 4:25 PM 4:50 PM 5:10 PM 5:35 PM 5:55 PM 6:20 PM 6:40 PM 7:05 PM 7:50 PM 8:35 PM 9:20 PM 10:02 AM 10:27 AM 10:47 AM 11:12 AM 11:32 AM 11:57 AM 12:17 PM 12:42 PM 10:27 PM 10:05 AM 10:25 AM 10:50 AM 11:10 AM 11:35 AM 11:55 AM 12:20 PM 12:40 PM 10:05 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 250 250

200 200

150 150

100 100 Board Riders Board Riders - - On On 50 50

0 0 PR LOT RR LOT - EOL - LOT RR S COLUMBIA STS COLUMBIA AT ROTC STADIUM DR AT RIDGE RD MLK ATMLK BARCLAY BLVD JR ATMLK BARCLAY BLVD JR MLK ATMLK NORTH BLVD JR ST MLK ATMLK MILLCREEK BLVD JR MANNING DR AT HIBBARD DR AIRPORT DR ATJRAIRPORT MLK BLVD DR ATJRAIRPORT MLK BLVD MLK ATMLK BOLINWOOD BLVD JR MANNING DR DR ATMANNING GRAVELY RALEIGH ST AT MANGUM MANGUM RALEIGH ST AT HALL AIRPORT DR AT EXT AIRPORT ESTES DR RALEIGH ST AT DAVISRALEIGH ST LIBRARY AT RALEIGH ST AT SPENCER SPENCER RALEIGH ST AT HALL AIRPORT RD AT EXT.AIRPORT ESTES DR MANNING DR ATMANNING SAFETY PUBLIC S COLUMBIA STS COLUMBIA SCIE AT HEALTH SOUTH RD ATSOUTH STORES STUDENT MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD N S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS STADIUM DR AT STADIUM GATE STADIUMSTADIUM GATE DR AT # HILLSBOROUGH ST ATHILLSBOROUGH NORTH ST ST MLK AT GARDEMLK AIRPORT BLVD JR S COLUMBIA ST H S COLUMBIA AT ABERNETHY HILLSBOROUGH ST ATHILLSBOROUGH MARTIN ST LU N COLUMBIA ATN ROSEMARY ST ST RIDGE RD AT RAMSRIDGE HEAD RD AT CENTER HILLSBOROUGH ST ATHILLSBOROUGH BROOKSIDE ST MANNING DR AT UNC HOSPIT - EOL HILLSBOROUGH ST ATHILLSBOROUGH E ROSEMAR ST HILLSBOROUGH ST AT TOWNHOUSE

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

500 340 500 400 400 250 240 300 300 150 200 140 200 100 100 50 40 0 0

-50 Board Load -

-60 Board Load -100 -100 - On On -150 -200 -160 -200 -300

-300 Boarding/Alighting Passengers Boarding/Alighting Passengers -260 -250 -400 -400 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -360 -500 -350 -500 PR LOT RR LOT - EOL - LOT RR S COLUMBIA STS COLUMBIA AT ROTC STADIUM DR AT RIDGE RD MLK ATMLK BARCLAY BLVD JR MLK ATMLK BARCLAY BLVD JR MLK ATMLK NORTH BLVD JR ST MLK ATMLK MILLCREEK BLVD JR MANNING DR AT HIBBARD DR AIRPORT DR JR ATAIRPORT MLK BLVD MANNING DR DR ATMANNING GRAVELY AIRPORT DR JR ATAIRPORT MLK BLVD MLK ATMLK BOLINWOOD BLVD JR RALEIGH ST AT MANGUM MANGUM RALEIGH ST AT HALL RALEIGH ST AT DAVISRALEIGH ST LIBRARY AT RALEIGH ST AT SPENCER SPENCER RALEIGH ST AT HALL AIRPORT RD AT EXT.AIRPORT ESTES DR AIRPORT DR AT EXT AIRPORT ESTES DR MANNING DR ATMANNING SAFETY PUBLIC SOUTH RD ATSOUTH STORES STUDENT STADIUM DR AT STADIUM GATE STADIUMSTADIUM GATE DR AT # HILLSBOROUGH ST ATHILLSBOROUGH NORTH ST ST S COLUMBIA STS COLUMBIA SCIE AT HEALTH MLK AT GARDEMLK AIRPORT BLVD JR MARTIN LUTHER KING JR BLVD A MARTIN LUTHER KING JR BLVD N S COLUMBIA STS COLUMBIA AT CARRINGTON HILLSBOROUGH ST ATHILLSBOROUGH MARTIN ST LU MANNING DR AT UNC HOSPITALS RIDGE RD AT RAMSRIDGE HEAD RD AT CENTER S COLUMBIA ST H S COLUMBIA AT ABERNETHY HILLSBOROUGH ST ATHILLSBOROUGH BROOKSIDE ST N COLUMBIA ATN ROSEMARY ST ST MANNING DR AT UNC HOSPIT - EOL HILLSBOROUGH ST ATHILLSBOROUGH E ROSEMAR ST HILLSBOROUGH ST AT TOWNHOUSE

Route Productivity Summary Route Operations Summary Route RU Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 3,090 2,533 24.2 127.7 1,426 F PARKING LOT AT FAMILY PRAC L Loop 3,090 2,533 24.2 127.7 1,426 F PARKING LOT AT FAMILY PRAC L By Segment 1 F PARKING LOT AT FAMILY PRAC to SOUTH RD AT RALEIGH ST 1,849 489 8.8 210.1 2 SOUTH RD AT RALEIGH ST to CAMERON AV AT SWAIN HALL 315 886 6.6 47.8 3 CAMERON AV AT SWAIN HALL to MANNING DR AT HOSPITAL PARK 454 476 4.4 103.3 4 MANNING DR AT HOSPITAL PARKI to BOWLES DR AT SMITH CENTE 471 683 4.4 107.0 By Time Period AM 477 373 3.7 130.1 245 F PARKING LOT AT FAMILY PRAC L Midday 1,369 1,118 9.9 138.3 665 RIDGE RD AT LAW SCHOOL L PM 863 690 6.2 138.5 415 F PARKING LOT AT FAMILY PRAC L Eve 381 353 4.4 86.5 194 F PARKING LOT AT FAMILY PRAC L

Weekday Ridership by Trip - Inbound

105 Boardings Max Load 85

65

45

Passengers 25

5

-15 7:00 AM 7:30 AM 7:50 AM 8:10 AM 8:30 AM 8:50 AM 9:10 AM 9:30 AM 9:50 AM 1:15 PM 1:45 PM 2:15 PM 2:45 PM 3:10 PM 3:30 PM 3:50 PM 4:10 PM 4:30 PM 4:50 PM 5:10 PM 5:30 PM 5:50 PM 6:10 PM 6:30 PM 6:50 PM 7:15 PM 7:45 PM 10:15 AM 10:45 AM 11:15 AM 11:45 AM 12:15 PM 12:45 PM

Trip Time

Weekday On-Board by Stop and Time Period - Loop

Early AM Peak Midday PM Peak Evening Night 700

600

500

400

300 Board Riders - 200 On

100

0 RIDGE RD AT STADIUMRIDGE RD AT SOUTH RD ATSOUTH RALEIGH ST RIDGE RD AT LAW SCHOOL RALEIGH ST AT LEWISRALEIGH ST AT HALL MANNING DR AT HIBBARD DR CAMERON AV ATCAMERON SWAIN HALL BOWLES DR AT CRAIGE DRBOWLES AT CRAIGE DORM RALEIGH ST AT CONNOR HALL BOWLES DRBOWLES AT CENTER SMITH DRBOWLES AT CENTER SMITH F PARKING LOTF AT OF PARKING MIDDLE L PITTSBORO STPITTSBORO AT CTR NEWMAN F PARKING LOTF AT PRAC PARKING FAMILY RIDGE RD AT EHRINGHAUS HALLRIDGE RD AT PITTSBORO STPITTSBORO AT UNIVERSITY D BOWLES DR LOTBOWLES AT DRIVEWAY F PITTSBORO STPITTSBORO AT CREDIT UNION MANNING DR ATMANNING PARKI HOSPITAL CAMERON AV ATCAMERON HALL NEW EAST SOUTH RD AT COUNTRY CLUB RD BOWLES DR AT HINTON JAMES DRBOWLES AT HINTON TE MANNING DR ATMANNING CRAIGE PARKING BOWLES DRBOWLES L AT KENAN-FLAGLER

Weekday Boardings and Alightings by Stop - Loop Boardings Alightings On-Board Load

540 1080 340 880 140 680

-60

480 Board Load -

-260 On 280 Boarding/Alighting Passengers -460 80

-660 -120 RIDGE RD AT STADIUMRIDGE RD AT SOUTH RD ATSOUTH RALEIGH ST RIDGE RD AT LAW SCHOOL RALEIGH ST AT LEWISRALEIGH ST AT HALL MANNING DR AT HIBBARD DR CAMERON AV ATCAMERON SWAIN HALL BOWLES DR AT CRAIGE DRBOWLES AT CRAIGE DORM RALEIGH ST AT CONNOR HALL BOWLES DRBOWLES AT CENTER SMITH DRBOWLES AT CENTER SMITH F PARKING LOTF AT OF PARKING MIDDLE L PITTSBORO STPITTSBORO AT CTR NEWMAN F PARKING LOTF AT PRAC PARKING FAMILY RIDGE RD AT EHRINGHAUS HALLRIDGE RD AT PITTSBORO STPITTSBORO AT UNIVERSITY D BOWLES DR LOTBOWLES AT DRIVEWAY F PITTSBORO STPITTSBORO AT CREDIT UNION MANNING DR ATMANNING PARKI HOSPITAL CAMERON AV ATCAMERON HALL NEW EAST SOUTH RD AT COUNTRY CLUB RD BOWLES DR AT HINTON JAMES DRBOWLES AT HINTON TE MANNING DR ATMANNING CRAIGE PARKING BOWLES DRBOWLES L AT KENAN-FLAGLER

Route Productivity Summary Route Operations Summary Route S Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 1,152 1,107 24.9 46.3 514 MANNING DR AT PUBLIC SAFETY O Inbound to NC 54 Park-and-Ride 617 879 12.3 50.4 465 RALEIGH RD AT GREENWOOD RD I Outbound to UNC Hospital 535 229 12.7 42.3 514 MANNING DR AT PUBLIC SAFETY O By Segment 1 MANNING DR AT UNC HOSPITALS to SOUTH RD AT FETZER GYM 591 422 10.4 56.9 2 SOUTH RD AT FETZER GYM to NC 54 PARK-RIDE LOT - EOL 561 685 14.5 38.7 By Time Period AM 274 259 6.7 40.6 250 MANNING DR AT PUBLIC SAFETY O Midday 416 412 8.5 48.9 214 MANNING DR AT PUBLIC SAFETY O PM 358 343 6.5 55.5 269 RALEIGH RD AT GREENWOOD RD I Eve 105 93 3.2 32.8 84 SOUTH RD AT COUNTRY CLUB RD I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

40 40 Boardings Max Load Boardings Max Load 35 35

30 30

25 25

20 20

15 15 Passengers Passengers

10 10

5 5

0 0 6:20 AM 6:30 AM 6:40 AM 6:55 AM 7:05 AM 7:15 AM 7:30 AM 7:40 AM 7:50 AM 8:05 AM 8:15 AM 8:25 AM 8:40 AM 8:50 AM 9:00 AM 9:15 AM 9:25 AM 9:35 AM 9:50 AM 1:30 PM 2:05 PM 2:40 PM 3:15 PM 3:50 PM 4:05 PM 4:15 PM 4:25 PM 4:40 PM 4:50 PM 5:00 PM 5:15 PM 5:25 PM 5:40 PM 5:50 PM 6:00 PM 6:15 PM 6:25 PM 6:50 PM 7:00 PM 6:36 AM 6:56 AM 7:21 AM 7:46 AM 8:06 AM 8:31 AM 8:56 AM 9:16 AM 9:41 AM 1:11 PM 2:21 PM 3:31 PM 3:55 PM 4:21 PM 4:41 PM 5:06 PM 5:31 PM 5:56 PM 6:16 PM 6:41 PM 7:23 PM 10:00 AM 10:15 AM 10:35 AM 10:50 AM 11:10 AM 11:45 AM 12:20 PM 12:55 PM 10:06 AM 10:31 AM 11:06 AM 12:01 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 300 300

250 250

200 200

150 150 Board Riders Board Riders - 100 - 100 On On

50 50

0 0 NC 54 PARK-RIDENC LOT 54 FRIDAY CTR DR AT NC 54 SOUTH RD AT COKER HALL SOUTH RD ATSOUTH GYM FETZER NC 54 PARK-RIDE EOLNC LOT 54 - FRIDAY CTR DRIVE AT NC 54 MANNING DR AT HIBBARD DR SOUTH RD AT WOOLLEN GYM MANNING DR DR ATMANNING GRAVELY RALEIGH RD AT HAMILTON RD RALEIGH RD AT RALEIGH RD AT OAKWOOD DR FRIDAY DR ATFRIDAY F FINLEY CENTER FORDHAM MASON AT OLD FARM MANNING DR ATMANNING SAFETY PUBLIC S COLUMBIA STS COLUMBIA SCIE AT HEALTH RALEIGH RD AT CORALEIGH RD AT GOLF FINLEY FRIDAY CENTER DR AT FRIDAY C S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS RALEIGH RD AT GREENWOOD RD RALEIGH RD AT BURNING TREE D RALEIGH RD AT UNC ADMINISTRA SOUTH RD AT COUNTRY CLUB RD RALEIGH RD AT RALEIGH RD LENNOX AT SH GLEN MANNING DR AT UNC HOSPIT - EOL

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

150 150 480 480 100 100 380 380 50 50 0 280 0 280 -50 -50 180

180 Board Load - Board Load - -100

-100 On

On 80 80 -150 -150 Boarding/Alighting Passengers Boarding/Alighting Passengers -20 -20 -200 -200 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -250 -120 -250 -120 NC 54 PARK-RIDENC LOT 54 FRIDAY CTR DR AT NC 54 SOUTH RD AT COKER HALL SOUTH RD ATSOUTH GYM FETZER NC 54 PARK-RIDE EOLNC LOT 54 - FRIDAY CTR DRIVE AT NC 54 MANNING DR AT HIBBARD DR MANNING DR DR ATMANNING GRAVELY RALEIGH RD AT RALEIGH RD AT OAKWOOD DR SOUTH RD AT WOOLLEN GYM RALEIGH RD AT HAMILTON RD FRIDAY DR ATFRIDAY F FINLEY CENTER FORDHAM MASON AT OLD FARM MANNING DR ATMANNING SAFETY PUBLIC RALEIGH RD AT BURNING TREE D S COLUMBIA STS COLUMBIA SCIE AT HEALTH RALEIGH RD AT CORALEIGH RD AT GOLF FINLEY FRIDAY CENTER DR AT FRIDAY C S COLUMBIA STS COLUMBIA AT CARRINGTON RALEIGH RD AT RALEIGH RD LENNOX AT SH GLEN MANNING DR AT UNC HOSPITALS RALEIGH RD AT GREENWOOD RD RALEIGH RD AT UNC ADMINISTRA SOUTH RD AT COUNTRY CLUB RD MANNING DR AT UNC HOSPIT - EOL

Route Productivity Summary Route Operations Summary Route Safe G Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 18 15 1.6 11.6 15 PITTSBORO ST AT NEWMAN CTR O Inbound to downtown Chapel Hill 6 9 0.9 6.7 9 HAMILTON RD AT MAXWELL RD 1 I Outbound to Finley Forest Drive 12 5 0.7 18.0 15 PITTSBORO ST AT NEWMAN CTR O By Segment 1 FINLEY FOREST DR to E FRANKLIN ST AT VARSITY - EOL 18 15 1.6 11.6 By Time Period Early AM 12 9 1.1 10.7 12 PITTSBORO ST AT NEWMAN CTR O Night 6 6 0.4 14 3 BRANDON RD AT HAYES RD I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

10 10 Boardings Max Load Boardings Max Load 9 9 8 8 7 7 6 6 5 5 4 4 Passengers Passengers 3 3 2 2 1 1 0 0 1:00 AM 2:00 AM 1:10 AM 2:10 AM 11:00 PM 12:00 AM 11:10 PM 12:10 AM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

15 15 Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 13 13

11 11

9 9

7 7

5 5 Board Riders Board Riders - - On 3 On 3

1 1

-1 -1 BROOKBERRY CR BROOKBERRY CR FINLEY FORESTFINLEY DR FINLEY FORESTFINLEY EOL DR - SOUTH RD AT COKER HALL SOUTH RD ATSOUTH GYM FETZER BRANDON RD AT RDBRANDON HAYES S COLUMBIA STS COLUMBIA CT AT FRAT MCCAULEY AT PHARMACYMCCAULEY AT LN SOUTH RD AT WOOLLEN GYM RALEIGH RD AT HAMILTON RD RALEIGH RD AT RALEIGH RD AT OAKWOOD DR HAMILTON RD AT BERKLEYHAMILTON RD RD AT BRANDON RD AT HAMILTON RD E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY E FRANKLIN ST AT N BOUNDARY PITTSBORO STPITTSBORO AT CTR NEWMAN HAMILTON RD AT MAXWELLHAMILTON RD RD 1 AT MAXWELLHAMILTON RD RD 2 AT RALEIGH RD AT CORALEIGH RD AT GOLF FINLEY E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM RALEIGH RD AT GREENWOOD RD E FRANKLIN ST AT STE FRANKLIN EOL AT - VARSITY RALEIGH RD AT BURNING TREE D W BARBEE CH RD BARN BARBEEATW L OLD CH E FRANKLIN ST AT STE FRANKLIN AT HILLSBOROUG RALEIGH RD AT UNC ADMINISTRA E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON SOUTH RD AT COUNTRY CLUB RD W BARBEE CH RD MIN BARBEEATW WEAVER CH W BARBEE CH RD BARBEEATW MEADOWMONT CH

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

10 20 10 20 8 8 6 6 4 4 2 2 Board Load - Board Load - 0

0 On On

-2 -2 Boarding/Alighting Passengers Boarding/Alighting Passengers -4 -4 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -6 -20 -6 -20 BROOKBERRY CR BROOKBERRY CR FINLEY FORESTFINLEY DR FINLEY FORESTFINLEY EOL DR - SOUTH RD AT COKER HALL SOUTH RD ATSOUTH GYM FETZER S COLUMBIA STS COLUMBIA CT AT FRAT BRANDON RD AT RDBRANDON HAYES MCCAULEY AT PHARMACYMCCAULEY AT LN SOUTH RD AT WOOLLEN GYM RALEIGH RD AT HAMILTON RD RALEIGH RD AT RALEIGH RD AT OAKWOOD DR HAMILTON RD AT BERKLEYHAMILTON RD RD AT E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY BRANDON RD AT HAMILTON RD PITTSBORO STPITTSBORO AT CTR NEWMAN RALEIGH RD AT CORALEIGH RD AT GOLF FINLEY E FRANKLIN ST AT N BOUNDARY RALEIGH RD AT GREENWOOD RD RALEIGH RD AT UNC ADMINISTRA HAMILTON RD AT MAXWELLHAMILTON RD RD 1 AT MAXWELLHAMILTON RD RD 2 AT SOUTH RD AT COUNTRY CLUB RD E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM E FRANKLIN ST AT STE FRANKLIN EOL AT - VARSITY RALEIGH RD AT BURNING TREE D W BARBEE CH RD BARN BARBEEATW L OLD CH E FRANKLIN ST AT STE FRANKLIN AT HILLSBOROUG E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON W BARBEE CH RD MIN BARBEEATW WEAVER CH W BARBEE CH RD BARBEEATW MEADOWMONT CH

Route Productivity Summary Route Operations Summary Route SafeJ Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 56 49 4.0 14.1 51 E FRANKLIN ST AT VARSITY THE L Loop 56 49 4.0 14.1 51 E FRANKLIN ST AT VARSITY THE L By Segment 1 E FRANKLIN ST AT VARSITY THE to ROCK HAVEN RD AT ROCK CRE 48 38 1.7 28.6 2 ROCK HAVEN RD AT ROCK CREEK to BPW CLUB RD AT TENNIS CO 3 0.3 3 BPW CLUB RD AT TENNIS COURTS to E FRANKLIN ST AT HENDERS 8 9 2.0 4.1 By Time Period Night 56 49 4.0 14 51 E FRANKLIN ST AT VARSITY THE L

Weekday Ridership by Trip - Inbound

16 Boardings Max Load 14

12

10

8

6 Passengers

4

2

0 1:15 AM 1:30 AM 1:45 AM 2:15 AM 11:15 PM 11:30 PM 11:45 PM 12:15 AM 12:30 AM 12:45 AM

Trip Time

Weekday On-Board by Stop and Time Period - Loop

Early AM Peak Midday PM Peak Evening Night 60

50

40

30 Board Riders

- 20 On

10

0 E MAIN ST E MAIN LLOYD ST ST AT CARRBORO HIGH SCHOOL E. MAIN ST AT JADE MAINE. JADE ST AT PALACE W FRANKLIN ST AT ST ST FRANKLIN W AT KENAN TAR HILL DR AT BPW CLUB RD W FRANKLIN ST AT CHURCH ST W ROSEMARY ST AT MINI-MART ROSEMARYW ST AT E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY BPW CLUB RDBPW AT THE VILLAGES SMITH LEVEL FPGSMITH RD AT SHOOL S. GREENSBOROS. TRAILER ST AT E MAIN ST E MAIN ARTS CENTER ST PLA AT E MAIN ST E MAIN REALT WEAVER ST ST AT MAMA ROSEMARY W ST DIP AT S BPW CLUB RD AT SMITH LEVEL CLUB RDBPW AT LEVEL SMITH R LEVEL BPW SMITH RD AT R CLUB W ROSEMARY ST AT GRAHAM ROSEMARYW ST ST AT TAR HILL DR AT TURNAROUND CI W FRANKLIN ST AT ST FRANKLIN W AT ST COLUMBIA W FRANKLIN ST AT ST FRANKLIN W AT BUSINES UNC E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM SMITH LEVEL PUBLIC SMITH RD AT WOR W FRANKLIN ST AT ST FRANKLIN W AT GRAHAM ST N SMITH LEVEL WILLOWSMITH RD OAK AT LEVEL WILLOWSMITH RD OAK AT E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON ROCK HAVEN AT LEVELROCK SMITH HAVEN RD S. GREENSBOROS. MUNICIPA ST AT ROCK HAVEN ATROCK ROCK HAVEN CREEKRD BPW CLUB RDBPW COURTS AT TENNIS W ROSEMARY ST AT PRITCHARD ROSEMARYW ST A AT HILLSBOROUGH ST ATHILLSBOROUGH E ROSEMAR ST

Weekday Boardings and Alightings by Stop - Loop

40 60

30

20 20 10

0 Board Load -10 -

-20 On -20 Boarding/Alighting Passengers -30 Boardings Alightings On-Board Load -40 -60 E MAIN ST E MAIN LLOYD ST ST AT CARRBORO HIGH SCHOOL E. MAIN ST AT JADE MAINE. JADE ST AT PALACE W FRANKLIN ST AT ST ST FRANKLIN W AT KENAN TAR HILL DR AT BPW CLUB RD W FRANKLIN ST AT CHURCH ST W ROSEMARY ST AT MINI-MART ROSEMARYW ST AT E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY BPW CLUB RDBPW AT THE VILLAGES SMITH LEVEL FPGSMITH RD AT SHOOL S. GREENSBOROS. TRAILER ST AT E MAIN ST E MAIN ARTS CENTER ST PLA AT E MAIN ST E MAIN REALT WEAVER ST ST AT MAMA ROSEMARY W ST DIP AT S BPW CLUB RD AT SMITH LEVEL CLUB RDBPW AT LEVEL SMITH R LEVEL BPW SMITH RD AT R CLUB W ROSEMARY ST AT GRAHAM ROSEMARYW ST ST AT TAR HILL DR AT TURNAROUND CI W FRANKLIN ST AT ST FRANKLIN W AT ST COLUMBIA W FRANKLIN ST AT ST FRANKLIN W AT BUSINES UNC E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM SMITH LEVEL PUBLIC SMITH RD AT WOR W FRANKLIN ST AT ST FRANKLIN W AT GRAHAM ST N SMITH LEVEL WILLOWSMITH RD OAK AT LEVEL WILLOWSMITH RD OAK AT E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON ROCK HAVEN AT LEVELROCK SMITH HAVEN RD S. GREENSBOROS. MUNICIPA ST AT ROCK HAVEN ATROCK ROCK HAVEN CREEKRD BPW CLUB RDBPW COURTS AT TENNIS W ROSEMARY ST AT PRITCHARD ROSEMARYW ST A AT HILLSBOROUGH ST ATHILLSBOROUGH E ROSEMAR ST

Route Productivity Summary Route Operations Summary Route SafeT Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 35 30 2.9 11.9 26 N COLUMBIA ST AT ROSEMARY ST O Inbound to downtown Chapel Hill 8 11 1.7 4.6 7 HILLSBOROUGH ST AT TOWNHOUSE I Outbound to Chapel View Apartments 27 19 1.2 22.8 26 N COLUMBIA ST AT ROSEMARY ST O By Segment 1 WESTMINSTER DR AT TRAFFIC CI to MLK JR BLVD AT CHAPEL VIEW 3 12 1.0 3.0 2 MLK JR BLVD AT CHAPEL VIEW to E FRANKLIN ST AT VARSITY - EO 32 18 1.9 16.9 By Time Period Night 35 30 2.9 12 26 N COLUMBIA ST AT ROSEMARY ST O

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

10 10 Boardings Max Load Boardings Max Load 9 9 8 8 7 7 6 6 5 5 4 4 Passengers Passengers 3 3 2 2 1 1 0 0 1:15 AM 1:45 AM 2:15 AM 1:05 AM 1:35 AM 2:05 AM 11:15 PM 11:45 PM 12:15 PM 12:45 PM 11:05 PM 11:35 PM 12:05 PM 12:35 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

30 30 Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night

25 25

20 20

15 15 Board Riders Board Riders - 10 - 10 On On

5 5

0 0 MLK ATMLK YMCA BLVD JR ATMLK YMCA BLVD JR MLK ATMLK DR CRITZ BLVD JR MLK ATMLK BARCLAY BLVD JR ATMLK BARCLAY BLVD JR MLK ATMLK NORTH BLVD JR ST MLK ATMLK ST TAYLOR BLVD JR MLK ATMLK MILLCREEK BLVD JR MLK AT DRMLK AIRPORT BLVD JR MLK ATMLK BOLINWOOD BLVD JR WESTMINIST DRWESTMINIST AT DR BANKS MLK ATMLK SHADOWOOD BLVD JR ATMLK SHADOWOOD BLVD JR MLK ATMLK CHAPEL VIEW BLVD JR MLK ATMLK STATESIDE BLVD JR DR ATMLK STATESIDE BLVD JR DR E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY MLK ATMLK TRAI RIGGSBEE BLVD JR MLK ATMLK HOMESTEAD BLVD JR RD E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM HILLSBOROUGH ST ATHILLSBOROUGH MLK ST BL JR WESTMINSTER DR ATWESTMINSTER TRAFFIC CI E FRANKLIN ST AT STE FRANKLIN EOL AT - VARSITY MLK ATMLK FOSTER BLVD JR S MARK HILLSBOROUGH ST ATHILLSBOROUGH NORTH ST ST MLK EASTMLK OF BLVD JR RIGGSBEE MLK AT GARDEMLK AIRPORT BLVD JR MLK ATMLK ASHLEY BLVD JR FOREST E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON MLK AT D MLK WESTMINSTER BLVD JR MLK JR BLVD AT TIMBER HOLLOW MLK JR BLVD AT TIMBER HOLLOW WESTMINISTER AT WESTMINISTER TIMBERLYNE T N COLUMBIA ATN ROSEMARY ST ST MLK ATMLK NORTHAMPTON BLVD JR P HILLSBOROUGH ST ATHILLSBOROUGH BROOKSIDE ST WESTMINSTER DR ATWESTMINSTER - TRAFFI EOL HILLSBOROUGH ST ATHILLSBOROUGH E ROSEMAR ST HILLSBOROUGH ST AT TOWNHOUSE

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

20 40 20 40 30 30 15 15 20 20 10 10 10 10 5 0 5 0 Board Load - Board Load - -10

-10 0 On 0 On -20 -20 Boarding/Alighting Passengers Boarding/Alighting Passengers -5 -5 -30 -30 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -10 -40 -10 -40 MLK ATMLK YMCA BLVD JR MLK ATMLK YMCA BLVD JR MLK ATMLK BARCLAY BLVD JR MLK ATMLK DR CRITZ BLVD JR MLK ATMLK BARCLAY BLVD JR MLK ATMLK NORTH BLVD JR ST MLK ATMLK ST TAYLOR BLVD JR MLK ATMLK MILLCREEK BLVD JR MLK ATMLK BOLINWOOD BLVD JR MLK AT DRMLK AIRPORT BLVD JR WESTMINIST DRWESTMINIST AT DR BANKS MLK ATMLK SHADOWOOD BLVD JR MLK ATMLK SHADOWOOD BLVD JR MLK ATMLK CHAPEL VIEW BLVD JR MLK ATMLK STATESIDE BLVD JR DR E FRANKLIN ST AT STE FRANKLIN AT THE VARSITY MLK ATMLK STATESIDE BLVD JR DR MLK ATMLK HOMESTEAD BLVD JR RD MLK ATMLK FOSTER BLVD JR S MARK MLK ATMLK TRAI RIGGSBEE BLVD JR MLK EASTMLK OF BLVD JR RIGGSBEE MLK ATMLK ASHLEY BLVD JR FOREST MLK JR BLVD AT TIMBER HOLLOW E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM HILLSBOROUGH ST ATHILLSBOROUGH MLK ST BL JR WESTMINSTER DR ATWESTMINSTER TRAFFIC CI E FRANKLIN ST AT STE FRANKLIN EOL AT - VARSITY HILLSBOROUGH ST ATHILLSBOROUGH NORTH ST ST N COLUMBIA ATN ROSEMARY ST ST MLK AT GARDEMLK AIRPORT BLVD JR E FRANKLIN ST AT S STE FRANKLIN AT HENDERSON MLK ATMLK NORTHAMPTON BLVD JR P MLK AT D MLK WESTMINSTER BLVD JR MLK JR BLVD AT TIMBER HOLLOW WESTMINISTER AT WESTMINISTER TIMBERLYNE T WESTMINSTER DR ATWESTMINSTER - TRAFFI EOL HILLSBOROUGH ST ATHILLSBOROUGH BROOKSIDE ST HILLSBOROUGH ST ATHILLSBOROUGH E ROSEMAR ST HILLSBOROUGH ST AT TOWNHOUSE

Route Productivity Summary Route Operations Summary Route T Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 1,048 1,000 18.7 55.9 401 MLK JR BLVD AT TOWN HALL O Inbound to East Chapel Hill High School 504 523 9.2 55.1 369 N COLUMBIA ST AT ROSEMARY ST I Outbound to downtown Chapel Hill 543 477 9.6 56.7 401 MLK JR BLVD AT TOWN HALL O By Segment 1 EAST DR AT JACKSON CIR to N COLUMBIA ST AT ROSEMARY ST 403 437 5.4 74.9 2 N COLUMBIA ST AT ROSEMARY ST to MLK JR BLVD AT HOMESTEA 375 294 5.4 69.1 3 MLK JR BLVD AT HOMESTEAD RD to WESTMINSTER DR AT TRAFFI 114 101 3.5 32.8 4 WESTMINSTER DR AT TRAFFIC CI to CAROL WOODS 74 86 3.5 21.2 5 CAROL WOODS to EAST CHAPEL HILL HS - EOL & 81 83 1.0 85.2 By Time Period AM 219 227 3.5 63.0 162 MLK JR BLVD AT TOWN HALL O Midday 420 392 9.4 44.9 172 MLK JR BLVD AT TOWN HALL O PM 377 361 5.4 69.9 196 N COLUMBIA ST AT ROSEMARY ST I Eve 31 22 0.5 61.3 25 S COLUMBIA ST AT ABERNETHY H I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

70 70 Boardings Max Load Boardings Max Load 60 60

50 50

40 40

30 30 Passengers Passengers 20 20

10 10

0 0 6:50 7:20 7:55 8:20 8:55 7:22 7:52 8:27 8:52 9:27 9:52 9:20 AM 1:05 PM 1:40 PM 2:15 PM 2:55 PM 3:25 PM 4:05 PM 4:35 PM 5:10 PM 5:45 PM 1:34 PM 2:09 PM 2:44 PM 3:24 PM 3:54 PM 4:34 PM 5:09 PM 5:39 PM 6:14 PM 10:00 AM 11:10 AM 11:55 AM 12:30 PM 10:32 AM 11:42 AM 12:24 PM 12:59 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 200 200

180 180

160 160

140 140

120 120

100 100

80 80 Board Riders Board Riders - - 60 60 On On 40 40

20 20

0 0 CAROL WOODS CAROL WOODS CAROL MLK JR BLVD AT #725 EAST CHAPEL HILL HS MLK ATMLK YMCA BLVD JR ATMLK YMCA BLVD JR S COLUMBIA STS COLUMBIA AT ROTC BANKS DR ATBANKS FOOD LION EAST DR EAST JACKSON DR AT CIR MLK ATMLK DR CRITZ BLVD JR MLK ATMLK BARCLAY BLVD JR ATMLK BARCLAY BLVD JR MLK ATMLK NORTH BLVD JR ST S COLUMBIA STS COLUMBIA CT AT FRAT EAST - CHAPEL HILL HS EOL MLK ATMLK ST TAYLOR BLVD JR MLK ATMLK MILLCREEK BLVD JR MLK ATMLK TOWN HALL BLVD JR MLK AT DRMLK AIRPORT BLVD JR MLK ATMLK BOLINWOOD BLVD JR MLK ATMLK SHADOWOOD BLVD JR ATMLK SHADOWOOD BLVD JR MLK ATMLK CHAPEL VIEW BLVD JR MLK ATMLK LONGVIEW BLVD JR ST MLK ATMLK STATESIDE BLVD JR DR ATMLK STATESIDE BLVD JR DR N COLUMBIA ATN FRANKLIN W ST EAST JACKSON EOL DR AT CIR - MLK ATMLK WEAVER BLVD JR DAIRY PITTSBORO STPITTSBORO AT CTR NEWMAN MLK ATMLK TRAI RIGGSBEE BLVD JR S COLUMBIA STS COLUMBIA SCIE AT HEALTH PITTSBORO STPITTSBORO AT UNIVERSITY D WEAVER RD ATWEAVER ESSEX DR DAIRY RD ATWEAVER ESSEX DR DAIRY S COLUMBIA STS COLUMBIA AT CARRINGTON MLK ATMLK WALT ADELAIDE BLVD JR MANNING DR AT UNC HOSPITALS MLK ATMLK HOMESTEAD BLVD JR RD PITTSBORO STPITTSBORO AT CREDIT UNION WESTMINSTER DR ATWESTMINSTER TRAFFIC CI DR ATWESTMINSTER TRAFFIC CI WEAVER RD ATWEAVER KINGSTON DAIRY MLK ATMLK FOSTER BLVD JR S MARK WEAVER RD AT L WEAVER SUNRISE DAIRY MLK EASTMLK OF BLVD JR RIGGSBEE MLK AT GARDEMLK AIRPORT BLVD JR MLK ATMLK ASHLEY BLVD JR FOREST S COLUMBIA ST H S COLUMBIA AT ABERNETHY DR ATJRWESTMINSTER MLK BLV DR ATJRWESTMINSTER MLK BLV AT D MLK WESTMINSTER BLVD JR MLK JR BLVD AT TIMBER HOLLOW MLK JR BLVD AT TIMBER HOLLOW WEAVER RD ATWEAVER VILCOM CA DAIRY BANKS DR ATBANKS TIMBERLYNE MOVIE N COLUMBIA ATN ROSEMARY ST ST WEAVER RD ATWEAVER TIMBERLYN DAIRY MLK ATMLK NORTHAMPTON BLVD JR P WEAVER RD ATWEAVER KENSINGTO DAIRY WEAVER RD ATWEAVER STEEPLECH DAIRY MASON FARM RD AT ODUMMASON VILLAG RD FARM AT MASON FARM RD AT AMBULATORYMASON RD FARM AT

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

380 380 75 75 280 280 25 25 180 180

-25 Board Load

-25 - Board Load

- 80 80 On On

-75 -75 -20 Boarding/Alighting Passengers

Boarding/Alighting Passengers -20

Boardings Alightings On-Board Load Boardings Alightings On-Board Load -125 -120 -125 -120 CAROL WOODS CAROL CAROL WOODS CAROL MLK JR BLVD AT #725 EAST CHAPEL HILL HS MLK ATMLK YMCA BLVD JR MLK ATMLK YMCA BLVD JR S COLUMBIA STS COLUMBIA AT ROTC BANKS DR ATBANKS FOOD LION MLK ATMLK DR CRITZ BLVD JR MLK ATMLK BARCLAY BLVD JR EAST DR EAST JACKSON DR AT CIR MLK ATMLK BARCLAY BLVD JR S COLUMBIA STS COLUMBIA CT AT FRAT MLK ATMLK NORTH BLVD JR ST MLK ATMLK TOWN HALL BLVD JR EAST - CHAPEL HILL HS EOL MLK ATMLK ST TAYLOR BLVD JR MLK ATMLK MILLCREEK BLVD JR MLK AT DRMLK AIRPORT BLVD JR MLK ATMLK BOLINWOOD BLVD JR MLK ATMLK SHADOWOOD BLVD JR MLK ATMLK CHAPEL VIEW BLVD JR MLK ATMLK LONGVIEW BLVD JR ST MLK ATMLK SHADOWOOD BLVD JR MLK ATMLK STATESIDE BLVD JR DR N COLUMBIA ATN FRANKLIN W ST EAST JACKSON EOL DR AT CIR - MLK ATMLK WEAVER BLVD JR DAIRY MLK ATMLK STATESIDE BLVD JR DR PITTSBORO STPITTSBORO AT CTR NEWMAN MLK ATMLK TRAI RIGGSBEE BLVD JR PITTSBORO STPITTSBORO AT UNIVERSITY D WEAVER RD ATWEAVER ESSEX DR DAIRY MLK ATMLK WALT ADELAIDE BLVD JR PITTSBORO STPITTSBORO AT CREDIT UNION WESTMINSTER DR ATWESTMINSTER TRAFFIC CI WEAVER RD AT L WEAVER SUNRISE DAIRY S COLUMBIA STS COLUMBIA SCIE AT HEALTH MLK AT GARDEMLK AIRPORT BLVD JR WESTMINSTER DR ATJRWESTMINSTER MLK BLV AT D MLK WESTMINSTER BLVD JR MLK JR BLVD AT TIMBER HOLLOW WEAVER RD ATWEAVER ESSEX DR DAIRY S COLUMBIA STS COLUMBIA AT CARRINGTON WEAVER RD ATWEAVER VILCOM CA DAIRY MANNING DR AT UNC HOSPITALS MLK ATMLK HOMESTEAD BLVD JR RD BANKS DR ATBANKS TIMBERLYNE MOVIE WESTMINSTER DR ATWESTMINSTER TRAFFIC CI WEAVER RD ATWEAVER KINGSTON DAIRY MLK ATMLK FOSTER BLVD JR S MARK MLK EASTMLK OF BLVD JR RIGGSBEE MLK ATMLK ASHLEY BLVD JR FOREST S COLUMBIA ST H S COLUMBIA AT ABERNETHY DR ATJRWESTMINSTER MLK BLV MLK JR BLVD AT TIMBER HOLLOW WEAVER RD ATWEAVER KENSINGTO DAIRY MASON FARM RD AT ODUMMASON VILLAG RD AT FARM MASON FARM RD AT AMBULATORYMASON RD AT FARM N COLUMBIA ATN ROSEMARY ST ST WEAVER RD ATWEAVER TIMBERLYN DAIRY MLK ATMLK NORTHAMPTON BLVD JR P WEAVER RD ATWEAVER STEEPLECH DAIRY

Route Productivity Summary Route Operations Summary Route U Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 2,857 2,590 20.4 140.1 1,169 MANNING DR AT HIBBARD DR L Loop 2,857 2,590 20.4 140.1 1,169 MANNING DR AT HIBBARD DR L By Segment 1 E FRANKLIN ST AT COFFEE SHOP to SOUTH RD AT STUDENT STOR 557 484 4.3 131.1 2 SOUTH RD AT STUDENT STORES to BOWLES DR AT F LOT DRIVEW 1,122 799 5.1 219.9 3 BOWLES DR AT F LOT DRIVEWAY to S COLUMBIA ST AT HEALTH S 889 565 6.8 130.8 4 S COLUMBIA ST AT HEALTH SCIE to S COLUMBIA ST AT ABERNETH 289 742 4.3 68.1 By Time Period AM 319 312 3.2 99.8 217 MANNING DR AT HIBBARD DR L Midday 1,379 1,251 9.6 143.6 583 MANNING DR AT PUBLIC SAFETY L PM 789 698 4.8 164.4 346 E FRANKLIN ST AT COFFEE SHOP L Eve 370 329 2.8 132.2 180 SOUTH RD AT STUDENT STORES L

Weekday Ridership by Trip - Inbound

110 Boardings Max Load 90

70

50

Passengers 30

10

-10 7:00 AM 7:30 AM 8:00 AM 8:30 AM 9:00 AM 9:30 AM 1:00 PM 1:30 PM 2:00 PM 2:30 PM 3:00 PM 3:30 PM 4:00 PM 4:30 PM 5:00 PM 5:30 PM 6:00 PM 6:30 PM 7:00 PM 7:30 PM 10:00 AM 10:30 AM 11:00 AM 11:30 AM 12:00 PM 12:30 PM

Trip Time

Weekday On-Board by Stop and Time Period - Loop

Early AM Peak Midday PM Peak Evening Night 600

500

400

300 Board Riders

- 200 On

100

0 S COLUMBIA STS COLUMBIA AT ROTC STADIUM DR AT RIDGE RD MANNING DR AT HIBBARD DR MANNING DR DR ATMANNING GRAVELY RALEIGH ST AT MANGUM MANGUM RALEIGH ST AT HALL BOWLES DRBOWLES AT CENTER SMITH RALEIGH ST AT DAVISRALEIGH ST LIBRARY AT RALEIGH ST AT SPENCER SPENCER RALEIGH ST AT HALL MANNING DR AT HINTON JAMES MANNING DR ATMANNING SAFETY PUBLIC S COLUMBIA STS COLUMBIA SCIE AT HEALTH SOUTH RD ATSOUTH STORES STUDENT S COLUMBIA STS COLUMBIA AT CARRINGTON BOWLES DR LOTBOWLES AT DRIVEWAY F MANNING DR AT UNC HOSPITALS E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM STADIUMSTADIUM GATE DR AT # E FRANKLIN ST AT STE FRANKLIN AT SHOP COFFEE S COLUMBIA ST H S COLUMBIA AT ABERNETHY BOWLES DR AT HINTON JAMES DRBOWLES AT HINTON TE RIDGE RD AT RAMSRIDGE HEAD RD AT CENTER

Weekday Boardings and Alightings by Stop - Loop Boardings Alightings On-Board Load

710 1080

510 880

310 680

110 480 Board Load -

-90 280 On

Boarding/Alighting Passengers -290 80

-490 -120 S COLUMBIA STS COLUMBIA AT ROTC STADIUM DR AT RIDGE RD MANNING DR AT HIBBARD DR MANNING DR DR ATMANNING GRAVELY RALEIGH ST AT MANGUM MANGUM RALEIGH ST AT HALL BOWLES DRBOWLES AT CENTER SMITH RALEIGH ST AT DAVISRALEIGH ST LIBRARY AT RALEIGH ST AT SPENCER SPENCER RALEIGH ST AT HALL MANNING DR AT HINTON JAMES MANNING DR ATMANNING SAFETY PUBLIC S COLUMBIA STS COLUMBIA SCIE AT HEALTH SOUTH RD ATSOUTH STORES STUDENT S COLUMBIA STS COLUMBIA AT CARRINGTON BOWLES DR LOTBOWLES AT DRIVEWAY F MANNING DR AT UNC HOSPITALS E FRANKLIN ST AT STE FRANKLIN AT PLANETARIUM STADIUMSTADIUM GATE DR AT # E FRANKLIN ST AT STE FRANKLIN AT SHOP COFFEE S COLUMBIA ST H S COLUMBIA AT ABERNETHY BOWLES DR AT HINTON JAMES DRBOWLES AT HINTON TE RIDGE RD AT RAMSRIDGE HEAD RD AT CENTER

Route Productivity Summary Route Operations Summary Route V Weekday Service Activity Productivity On-Board Load Hours

Boardings Alightings Service Hours Boardings per Service Hour Max Passengers On Board Max Load Location Direction Total 534 548 18.5 28.8 147 RALEIGH RD AT GREENWOOD RD I Inbound to Sourthern Village Park-and-Ride 298 296 10.2 29.1 147 RALEIGH RD AT GREENWOOD RD I Outbound to Friday Center Park-and-Ride 236 252 8.3 28.5 140 SOUTH RD AT COUNTRY CLUB RD O By Segment 1 W BARBEE CH RD AT MEADOWMONT to SOUTH RD AT STUDENT S 166 147 4.7 35.2 2 SOUTH RD AT STUDENT STORES to MANNING DR AT HOSPITAL PA 114 169 4.1 27.8 3 MANNING DR AT HOSPITAL PARKI to US 15-501 SOUTH AT CULBRE 135 74 3.7 36.4 4 US 15-501 SOUTH AT CULBRETH to SOUTHERN VILLAGE PARK-RI - 119 158 6.0 19.8 By Time Period AM 126 128 3.9 32.5 65 RALEIGH RD AT GREENWOOD RD I Midday 189 200 6.6 28.6 61 RALEIGH RD AT GREENWOOD RD I PM 177 179 5.2 33.9 72 SOUTH RD AT COUNTRY CLUB RD O Eve 41 41 2.8 14.6 19 MANNING DR AT HOSPITAL PARKI I

Weekday Ridership by Trip - Inbound Weekday Ridership by Trip - Outbound

40 40 Boardings Max Load Boardings Max Load 35 35

30 30

25 25

20 20

15 15 Passengers Passengers

10 10

5 5

0 0 6:59 AM 7:40 AM 8:15 AM 9:00 AM 9:32 AM 1:30 PM 2:50 PM 3:40 PM 4:10 PM 5:03 PM 5:30 PM 6:20 PM 6:50 PM 6:23 AM 7:03 AM 7:36 AM 8:18 AM 8:52 AM 9:40 AM 2:06 PM 3:14 PM 3:26 PM 4:19 PM 4:51 PM 5:42 PM 6:11 PM 7:01 PM 7:31 PM 10:20 AM 10:50 AM 12:10 PM 10:10 AM 11:26 AM 12:46 PM

Trip Time Trip Time

Weekday On-Board by Stop and Time Period - Inbound Weekday On-Board by Stop and Time Period - Outbound

Early AM Peak Midday PM Peak Evening Night Early AM Peak Midday PM Peak Evening Night 75 75

65 65

55 55

45 45

35 35

25 25 Board Riders Board Riders - -

On 15 On 15

5 5

-5 -5 FRIDAY CTR DR AT NC 54 EAST DR EAST JACKSON DR AT CIR SOUTH RD ATSOUTH RALEIGH ST SOUTH RD ATSOUTH KENAN LABS SOUTH RD AT COKER HALL SOUTH RD ATSOUTH GYM FETZER MARKET STMARKET AT RD KILDAIRE RDKILDAIRE AT ST MARKET MANNING DR AT HIBBARD DR SOUTH RD AT WOOLLEN GYM RALEIGH RD AT HAMILTON RD EXCHANGE ATEXCHANGE MEADOWMONT RALEIGH RD AT RALEIGH RD AT OAKWOOD DR FRANKLIN STREETFRANKLIN TRUST BLDG US 15-501 SOUTH AT CULBRETH US 15-501 ATUS SOUTH BENNETT R S COLUMBIA STS COLUMBIA SCIE AT HEALTH US 15-501 BENNETT R US NORTH AT FRIDAY ATFRIDAY PARK-RIDE L CENTER SOUTH RD ATSOUTH STORES STUDENT PITTSBORO STPITTSBORO AT UNIVERSITY D RALEIGH RD AT CORALEIGH RD AT GOLF FINLEY S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS PITTSBORO STPITTSBORO AT CREDIT UNION RALEIGH RD AT GREENWOOD RD RALEIGH RD AT GREENWOOD RD BROOKGREEN DR AT MARKETBROOKGREEN DR AT ST RALEIGH RD AT BURNING TREE D W BARBEE CH RD BARN BARBEEATW L OLD CH MANNING DR ATMANNING PARKI HOSPITAL RALEIGH RD AT UNC ADMINISTRA RALEIGH RD AT UNC ADMINISTRA PARKSIDE CIR AT PARKSIDE CIR AT CI EDGEWATER SOUTHERN VILLAGE L VILLAGE SOUTHERN PARK-RIDE SOUTH RD AT COUNTRY CLUB RD SOUTH RD AT COUNTRY CLUB RD MCCAULEY AT WHITEHEAD DORMMCCAULEY AT RALEIGH RD AT RALEIGH RD LENNOX AT SH GLEN MANNING DR ATMANNING CRAIGE PARKING W BARBEE CH RD MIN BARBEEATW WEAVER CH WESTGREEN DR ATWESTGREEN PARKSIDE CIR GREENVIEW DR AT COPPERLINEGREENVIEW DR AT D BROOKGREEN DR AT COPPERLINEBROOKGREEN DR AT MASON FARM RD AT ODUMMASON VILLAG RD FARM AT ABERDEEN DRABERDEEN AT DR COPPERLINE PARKVIEW CRESCENT AT STONE B PARKVIEW AT CRESCENT SOUTHERN VILLAGE EOL VILLAGE SOUTHERN - PARK-RI HIGHGROVE DR AT PARKVIEWHIGHGROVE DR CRE AT BROOKGREEN DR AT SOUTHERN VI SOUTHERN BROOKGREEN DR AT MEADOWMONT LN AT MEADOWMONT VILLAGE LN CRO W BARBEE CH RD BARBEEATW EOL MEADOW CH - W BARBEE CH RD BARBEEATW MEADOWMONT CH BROOKGREEN DR AT EDGEWATERBROOKGREEN DR AT C

Weekday Boardings and Alightings by Stop - Inbound Weekday Boardings and Alightings by Stop - Outbound

90 90 120 120 70 70 80 80 50 50 30 40 30 40

10 0 10 Board Load 0 - Board Load -

-10 On -10 On -40 -40 -30 -30 Boarding/Alighting Passengers Boarding/Alighting Passengers -80 -80 -50 -50 Boardings Alightings On-Board Load Boardings Alightings On-Board Load -70 -120 -70 -120 FRIDAY CTR DR AT NC 54 EAST DR EAST JACKSON DR AT CIR SOUTH RD AT COKER HALL SOUTH RD ATSOUTH RALEIGH ST SOUTH RD ATSOUTH GYM FETZER SOUTH RD ATSOUTH KENAN LABS MARKET STMARKET AT RD KILDAIRE RDKILDAIRE AT ST MARKET SOUTH RD AT WOOLLEN GYM RALEIGH RD AT HAMILTON RD MANNING DR AT HIBBARD DR EXCHANGE ATEXCHANGE MEADOWMONT RALEIGH RD AT RALEIGH RD AT OAKWOOD DR FRANKLIN STREETFRANKLIN TRUST BLDG S COLUMBIA STS COLUMBIA SCIE AT HEALTH US 15-501 BENNETT R US NORTH AT FRIDAY ATFRIDAY PARK-RIDE L CENTER US 15-501 SOUTH AT CULBRETH RALEIGH RD AT CORALEIGH RD AT GOLF FINLEY S COLUMBIA STS COLUMBIA AT CARRINGTON MANNING DR AT UNC HOSPITALS RALEIGH RD AT GREENWOOD RD US 15-501 ATUS SOUTH BENNETT R RALEIGH RD AT UNC ADMINISTRA SOUTH RD ATSOUTH STORES STUDENT PITTSBORO STPITTSBORO AT UNIVERSITY D SOUTHERN VILLAGE L VILLAGE SOUTHERN PARK-RIDE SOUTH RD AT COUNTRY CLUB RD PITTSBORO STPITTSBORO AT CREDIT UNION RALEIGH RD AT GREENWOOD RD BROOKGREEN DR AT MARKETBROOKGREEN DR AT ST RALEIGH RD AT BURNING TREE D W BARBEE CH RD BARN BARBEEATW L OLD CH MANNING DR ATMANNING PARKI HOSPITAL RALEIGH RD AT UNC ADMINISTRA PARKSIDE CIR AT PARKSIDE CIR AT CI EDGEWATER SOUTH RD AT COUNTRY CLUB RD MCCAULEY AT WHITEHEAD DORMMCCAULEY AT RALEIGH RD AT RALEIGH RD LENNOX AT SH GLEN MASON FARM RD AT ODUMMASON VILLAG RD AT FARM MANNING DR ATMANNING CRAIGE PARKING W BARBEE CH RD MIN BARBEEATW WEAVER CH WESTGREEN DR ATWESTGREEN PARKSIDE CIR GREENVIEW DR AT COPPERLINEGREENVIEW DR AT D BROOKGREEN DR AT COPPERLINEBROOKGREEN DR AT MEADOWMONT LN AT MEADOWMONT VILLAGE LN CRO ABERDEEN DRABERDEEN AT DR COPPERLINE PARKVIEW CRESCENT AT STONE B PARKVIEW AT CRESCENT SOUTHERN VILLAGE EOL VILLAGE SOUTHERN - PARK-RI HIGHGROVE DR AT PARKVIEWHIGHGROVE DR CRE AT BROOKGREEN DR AT SOUTHERN VI SOUTHERN BROOKGREEN DR AT W BARBEE CH RD BARBEEATW EOL MEADOW CH - W BARBEE CH RD BARBEEATW MEADOWMONT CH BROOKGREEN DR AT EDGEWATERBROOKGREEN DR AT C Appendix B Ridership Maps

CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 1 Chapel Hill Transit Average Weekday Boardings

* Excludes Safe Ride Routes

Nelson\Nygaard Consulting Associates Inc. | B-2 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 2 Route A Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-3 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 3 Route A Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-4 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 4 Route CCX Average Daily Weekday Ridership, Both Directions

Nelson\Nygaard Consulting Associates Inc. | B-5 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 5 Route CL Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-6 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 6 Route CL Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-7 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 7 Route CM Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-8 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 8 Route CM Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-9 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 9 Route CPX Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-10 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 10 Route CPX Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-11 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 11 Route CW Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-12 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 12 Route CW Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-13 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 13 Route D Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-14 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 14 Route D Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-15 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 15 Route DX Average Daily Weekday Ridership, Loop

Nelson\Nygaard Consulting Associates Inc. | B-16 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 16 Route F Average Daily Weekday Ridership, Inbound

*Limited

Nelson\Nygaard Consulting Associates Inc. | B-17 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 17 Route F Average Daily Weekday Ridership, Outbound

*Limited

Nelson\Nygaard Consulting Associates Inc. | B-18 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 18 Route FCX Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-19 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 19 Route FCX Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-20 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 20 Route G Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-21 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 21 Route G Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-22 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 22 Route HS Average Daily Weekday Ridership, Both Directions

Nelson\Nygaard Consulting Associates Inc. | B-23 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 23 Route HU Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-24 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 24 Route HU Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-25 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 25 Route J Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-26 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 26 Route J Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-27 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 27 Route JFX Average Daily Weekday Ridership, Both Directions

*Limited PM Trips Only

Nelson\Nygaard Consulting Associates Inc. | B-28 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 28 Route N Average Daily Weekday Ridership, Inbound

*Limited

Nelson\Nygaard Consulting Associates Inc. | B-29 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 29 Route N Average Daily Weekday Ridership, Outbound

*Limited

Nelson\Nygaard Consulting Associates Inc. | B-30 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 30 Route NS Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-31 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 31 Route NS Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-32 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 32 Route NU Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-33 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 33 Route NU Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-34 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 34 Route RU Average Daily Weekday Ridership, Both Directions

Nelson\Nygaard Consulting Associates Inc. | B-35 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 35 Route S Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-36 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 36 Route S Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-37 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 37 Safe Ride G Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-38 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 38 Safe Ride G Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-39 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 39 Safe Ride J Average Daily Weekday Ridership, Both Directions

Nelson\Nygaard Consulting Associates Inc. | B-40 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 40 Safe Ride T Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-41 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 41 Safe Ride T Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-42 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 42 Route T Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-43 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 43 Route T Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-44 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 44 Route U Average Daily Weekday Ridership, Both Directions

Nelson\Nygaard Consulting Associates Inc. | B-45 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 45 Route V Average Daily Weekday Ridership, Inbound

Nelson\Nygaard Consulting Associates Inc. | B-46 CHAPEL HILL SHORT-RANGE TRANSIT PLAN Chapel Hill Transit

Figure 46 Route V Average Daily Weekday Ridership, Outbound

Nelson\Nygaard Consulting Associates Inc. | B-47