Translation Supplier Framework Agreement
Between
Pangeanic - B.I.Europa S.L.
Cortes Valencianas 26 Blq 5 Esc 1 1º Of 107
46015 Valencia, Spain
Hereinafter referred to
The Company
And: [your name, address, and contact details]
Hereinafter referred to as the Supplier
Both parties agree that the Supplier will perform [Please insert here your language combination(s)]
linguistic services for The Company
The Supplier is aware that this framework agreement shall not, on its own, neither substantiate any
Avd de les Corts Valencianes 26 -5, E-460 15 Valencia (SPAIN) Tel (+34) 96 338 5771 ww.pangeanic.com
special treatment by The Company nor shall be deemed to represent a promise of future business.
1. Performance
The Supplier will deliver first quality translation work and apply all quality procedures as stated by
The Company, applying specific guidelines (spell-checking, proof-reading, using consistent terminology, using specific client terminology...) as laid out in each job and return the checklist form provided with each job. The Checklist form will be signed or initialled and delivered with the translated documents, whenever requested. All rights to the files and data, which are produced by the Supplier under the agreement, including intermediate files and data, shall pass to The
Company's client upon production.
The Supplier will implement customer corrections cost-free, provided they are clear translation mistakes and not preferential changes.
The Supplier commits to deliver on the requested date. Before accepting a job, they will evaluate if they can meet the deadline and then assure timely delivery by any means. The Company shall be entitled to cancel an order free of charge if the Supplier is not able to deliver by the due date. Any payments already made for the item in question shall be reimbursed immediately.
The Supplier agrees to be a suitably qualified translator to undertake the job and to be available for the duration of the project. In case the Supplier is working as a team, prior notice will be given to
The Company’s job manager. The Supplier will ensure the same translator (or team) is used for future updates, whenever possible.
Avd de les Corts Valencianes 26 -5, E-460 15 Valencia (SPAIN) Tel (+34) 96 338 5771 ww.pangeanic.com
The Supplier commits to do their best efforts to communicate and exchange project related experiences within their team and with The Company.
The Supplier commits to do their best efforts to accept technical improvements (e.g. translation tools) and participate in training sessions if required. The Supplier must notify us immediately by fax, e-mail or telephone call if he/she cannot meet this deadline. When the translation is to be sent to our desktop publishing operators, you must ensure to be sufficiently qualified to work in a
competent manner in the package specified by the job manager.
The rate based on the source text word-count is as agreed. Any text re-sent by our desktop publishing department or by any of our language departments for subsequent checking by the translator where The Company believes there is an inconsistency, error or omission will be free of charge. In this respect, any work which has not spelt-checked or lacks the quality control procedures as stated in our Checklist will be returned for re-work. Where repetitive lack of compliance to our typing and translation rules or other quality rules leads to inadmissible time- wasting, the company keeps the right to deduct a reasonable percentage of the Supplier’s invoice.
2. Assistance
The Company may provide assistance for the Supplier to complete the requested translation work on time. In some cases, The Company may help with project-related tools and training.
3. Remuneration
Remuneration for services under the terms of this framework agreement will be agreed in
Avd de les Corts Valencianes 26 -5, E-460 15 Valencia (SPAIN) Tel (+34) 96 338 5771 ww.pangeanic.com
individual agreements. The Company’s standard payment terms are as stated in the GENERAL
TERMS OF PAYMENT document and are standard in the industry (45 days following end of invoice month). Please send all your invoices to the following accounts address: invoices[at]pangeanic.net.
Any error may result in delays. Do not forget to include your tax code if you live in the EU, or registration number, ID, etc., if you are located outside the EU. Our Vat Number: CIF B97017461 for Spain ESB97017461 for all other countries.
4. Order Processing
Purchase Orders, indicating quantities, delivery dates and references to be used, shall be placed by e-mail, fax or post to the Supplier.
The Company shall be entitled to cancel an order at any time up to delivery. Part of works and services already delivered shall be remunerated pro rata.
5. Non-competition and Non-Solicitation
Both parties agree that for a period of 24 months following the last project of a specific Company client, neither the Supplier as an individual or as a company, nor their members and contractors as individuals, will work directly for this specific Company’s client without The Company's prior written consent. Any such action may involve legal action.
6. Confidentiality and non-disclosure agreement (NDA)
Avd de les Corts Valencianes 26 -5, E-460 15 Valencia (SPAIN) Tel (+34) 96 338 5771 ww.pangeanic.com
The Supplier agrees that all documents and information obtained from Company's client and all company- client-, and project-related information shall be treated with strict confidentiality and that any such information will not be disclosed nor made available to any third party without a prior written consent from The Company. This obligation also covers all documents or information created in fulfilment of any orders under the Agreement. This obligation shall continue subsequent to termination of this framework agreement.
The Supplier agrees to sign a standard Confidentiality and Non-Disclosure Agreement drafted by
The Company and any that The Company's Client may specifically suggest upon request.
The Supplier shall take efficient measures to avoid any loss of data due to hardware failure or other events of any climatic, mechanic, electric or human origin, and protect their computers with state of the art anti-virus software.
7. Transfer of the obligations
The Supplier shall take all necessary measures in order to have all the terms and conditions of the present agreement enforced and opposable towards the employees, independent contractors, subcontractors, and consultants who are carrying out translation services for the benefit of Company.
8. Term and termination
This agreement shall be effective upon signature by both parties and shall remain in force for an
Avd de les Corts Valencianes 26 -5, E-460 15 Valencia (SPAIN) Tel (+34) 96 338 5771 ww.pangeanic.com
indefinite period of time. Either party giving three months written notice to the other may terminate it at any time.
Termination of this agreement, for whatever reason, shall not affect the validity of individual orders placed before termination.
9. Individual agreements
Any provision of this agreement, including price list, can be amended by individual agreements made in writing.
10. Applicable law
This agreement is subject to Spanish Law. The place of jurisdiction is the Courts of the City of
Valencia.
Date: Date:
Supplier’s name and signature On behalf of Pangeanic - B.I Europa
Avd de les Corts Valencianes 26 -5, E-460 15 Valencia (SPAIN) Tel (+34) 96 338 5771 ww.pangeanic.com
© Pangeanic - B.I Europa
Company Tax No. ES-B97017461 confidential
Avd de les Corts Valencianes 26 -5, E-460 15 Valencia (SPAIN) Tel (+34) 96 338 5771 ww.pangeanic.com