COMMUNITY REPORT April 1, 2017 – March 31, 2018 Between April 1, 2017 and March 31, 2018 Message from the Executive Director

FOOTHILLS COUNTRY HOSPICE SOCIETY

2017-18 COMMUNITY REPORT April 1, 2017 – March 31, 2018 Between April 1, 2017 and March 31, 2018 Message from the Executive Director

Happy Anniversary! January 2018 officially marked 10 incredible years since we opened the doors to Canada’s first purpose-built, rural hospice home. Because of your extraordinary generosity, we have been able to provide expert, compassionate care to more than 1000 patients and their loved ones.

In addition to our 10th Anniversary, we had many reasons to celebrate this past year, including the phenomenal success of our first annual Hike for Hospice – raising close to $65K. We also had tremendous support from a number of community 3rd Party Fundraisers. Our annual fall gala took on a Vegas Nights theme and surpassed our fundraising goal of $208,000. It was truly an incredible evening of philanthropy and we were overwhelmed by the generous support of those in attendance. Be sure to check our Facebook page for photos.

I would also like to extend a special thank you to Sobeys Okotoks and the Gilbert Family for once again donating all the food for our patients. Words cannot expresso how truly grateful we are for their continued support over the past nine years.

As we begin to envision what the next 10 years will look like, we’re excited to move along a path that supports patient centered care at the forefront of everything we do. Stay tuned for the launch of our new strategic direction in 2019!

On behalf of myself, our Board of Directors, staff and volunteers, thank you so much for supporting our vision and ensuring we have the financial means to continue providing exemplary end-of-life and bereavement care in the Foothills.

In gratitude, Dawn Elliott

2017-2018 Board of Directors Pamela McLean, Chair Lorinda Brinkhurst, Director (†) Linda McNally, Director Principal Owner, Creative Information Advisor, Health Association Nova Community Leader Extraordinaire Solutions Inc. Scotia’s PLAR program Karen Nielsen, Director David deMedeiros, Vice Chair Bob Buchanan, Director Senior VP and General Manager - HR Specialist, Enbridge Retired Financial Services Industry Generation, ATCO Group Executive Adam Stepa, Treasurer Karen Pitze, Director Partner, Infinite Chartered Accountants Tiffany Gordon, Director Retired Vice President, National Client Group, RBC Teaching Professional, PGA of Canada David West, Secretary Barrister & Solicitor, West-Legal Linda MacNaughton, Director David Moss, Past Chair Director of Resources & Community Co-Founder, AgriClear Inc. Development, Prostate Cancer Centre

Foothills Country Hospice is proudly associated with:

COMMUNITY REPORT 2017-18 • 1 Between April 1, 2017 and March 31, 2018 Our Purpose

Mission Foothills Country Hospice Society (FCHS) offers a serene, country setting where patients and their loved ones receive exemplary end-of-life and bereavement care.

Vision FCHS embraces innovation and delivers specialized, holistic, compassionate end of life care in a sustainable and positive environment.

Values

2 • COMMUNITY REPORT 2017-18 Between April 1, 2017 and March 31, 2018 Comforts of Home

Located in a serene, country setting, the Foothills Country Hospice is an eight-bed, rural hospice home designed to care for terminally-ill patients and their loved ones. The focus on all aspect of our care is on quality of life. Attention is paid to physical needs, expert pain and symptom management and emotional and spiritual well-being as patients prepare for the completion of their life’s journey.

Since opening our doors in January 2008, the Foothills Country Hospice has cared for more than 1000 patients and their loved ones.

“The most amazing experience I have ever experienced in this Our Patients Come final stage of life. Our mum was To Us From a patient and the care, compassion and love was exemplary. The dignity they give to their patients and Calgary thought to every detail is very 41% visible and does not go Foothills & unnoticed. They are living 59% Surrounding Angels 100%. Thank You Communities Foothills Country Hospice❤️”

- Foothills Country Hospice patient family member

92 $0

Patients were provided There is NO COST to around the clock end-of- our patients for their life care at Foothills stay or meals while they Country Hospice 31 are with us. Days was the average length of stay at our rural hospice home

COMMUNITY REPORT 2017-18 • 3 Between April 1, 2017 and March 31, 2018 Caring for Loved Ones

The Foothills Country Hospice is a place of refuge where all of us – staff, volunteers, Board of Directors and supporters – work to create an atmosphere of care and dignity for those we serve who are near the end of their physical lives, including bereavement support for loved ones.

Journeying through Grief

102 Our monthly, drop-in group is for loved

Loved ones participated ones of patients who have passed at our in our monthly Hospice. It is a gentle place for non- Journeying through Grief support group judgmental peer supports and connecting with others on similar journeys.

76 Loved ones participated Compassionate Conversations in our Compassionate Conversations Program Specially trained Hospice volunteers will call bereaved families once a month (for up to one year) to offer a compassionate ear. If issues arise that are more in-depth, volunteers can 378 Phone calls were made by engage social work or spiritual care supports. Hospice volunteers to Compassionate Conversations participants.

In Memoriam Service & Tea

50 Families are invited for this time of Loved ones gathered reflection and remembrance, in both Spring together for our twice and Fall, to honour those who have passed yearly In Memoriam Tea at our Hospice.

“Although we were only at the hospice for a short while, we quickly fell into the family setting. The care was fantastic, communication smooth, understanding and empathetic. All the caregivers felt like friends. Thank you from the bottom of my heart.” – Journeying through Grief participant

4 • COMMUNITY REPORT 2017-18 Between April 1, 2017 and March 31, 2018 Volunteers Are at the of What We Do

127 Volunteers are an integral part of the Foothills Volunteers donated their Country Hospice’s multi-disciplinary team. time & talents to the Foothills Country Hospice They are a group of multi-talented, compassionate and caring people - their commitment unwavering. Many have been with us since the Hospice first opened its th doors in 2008 and share in our 10 Anniversary milestone. Our volunteers help us by: - Providing patient and family care and comfort 10,572 - Assisting with fundraising efforts and involvement Hours of Service

on special event committees: Art with Heart, Hike for Hospice and Vegas Nights Gala - Taking on administration and reception roles - Working alongside kitchen staff to prepare meals and treats for patients and families - Helping to maintain our facilities and gardens 210 - Serving on our Board of Directors and committees Hours of specialized palliative care and

bereavement training

My entire family can't say enough regarding the compassionate care shown my wife. The VOLUNTEERS and staff are amazing people. My wife was so appreciative of the care provided. God bless you all.

- Foothills Country Hospice patient family member

“Simple hugs of appreciation from a Volunteer Age Range family member. The touching moments when there are no words,

just tears and appreciation. The 1% families calling us angels. A patient 65+ Years saying "I love you" to me. The 43% 18-64 Years personal stories that are shared in 56% confidence, that lighten a patient's 13-17 Years

heart when they need to let it go.”

- Foothills Country Hospice volunteer

COMMUNITY REPORT 2017-18 • 5 Between April 1, 2017 and March 31, 2018 Where Does Your Money Go?

Revenue

2% 12% It costs

$1,035

per

29% 57% patient per day

Alberta Health Services Donations Fundraising/Events Gifts-In-Kind

… which is equivalent to just over $3M annually.

Expenses AHS contributes 8% 57% and we 6% are challenged 44% with fundraising

the 35% remaining

$1.3M 7% shortfall Clinical Programs Operations Fundraising Administrative

6 • COMMUNITY REPORT 2017-18 Between April 1, 2017 and March 31, 2018 The Hospice Difference

“Unlike the sobering atmosphere of a hospital, the Foothills Country Hospice emanates sweet solitude and soulful comfort, welcoming terminally ill patients and their families into the warm embrace of hospice care . It is a merciful stopover on the homestretch of life.” – Pat Fream, Journalist - Routes Magazine

According to a 2009 study, only 16% to 30% of Canadians who die currently have access to or receive hospice palliative and end- of-life care services -- and even fewer receive grief and bereavement services [ an integral part of the high-quality, end-of-

life care we provide at the Foothills Country Hospice]. These statistics are even more alarming in rural locations.

- Canadian Hospice Palliative Care Association

Would you like to ensure terminally patients (and their loved ones) receive the end-of-life care they wish for? HERE’S HOW YOU CAN HELP:

Financial Donation Wish List Third Party Events Your donation will help fund There are a few special items From ball tournaments to art our palliative programs and that we would love to have to shows, BBQs to fashion

support services for patients better assist with providing shows, our friends and and their families – where expert palliative care and neighbours have found attention is paid to physical support to loved ones. If you creative ways to support end- needs, expert pain and wish to donate funds towards of-life care in the Foothills. To symptom management, and a specific item, visit our Wish learn more about organizing emotional and spiritual List online at a Third-Party Fundraising support as our patients countryhopsice.org/wish-list Event, visit our website at prepare for the final phase of countryhospice.org/third-

their life’s journey. party

All of us here at the Foothills Country Hospice truly appreciate your support. We believe in providing the utmost care and compassion for those we serve. Together, we are making a difference for hospice palliative care in the Foothills.

COMMUNITY REPORT 2017-18 • 7 Between April 1, 2017 and March 31, 2018 Celebrating our Supporters

We wish to express our heartfelt THANKS to the following people and organizations who have made gifts to our hospice this fiscal year (April 1, 2017 to March 31, 2018). We are most grateful to all our donors and community partners who share in our vision to provide compassionate end-of-life and bereavement care in the Foothills.

Third Party Events $10,000 - $49,999 $500-$4,999 The following list of events Bar None Ranches Memorial Roger Adams represents individuals, families, Burnswest Corporation Agrium Inc. companies and community Norm Castiglione Alberta Interlake Games organizations who support our Susan Endersby Larry Andrews programs and services by FCSS, Town of Okotoks Annapolis Capital Limited independently organizing an John Guthrie Anonymous event and donating the proceeds Ingrid Lippert Ardiel Agencies of their fundraising. Michael Lippert ATCO EPIC Eugene Nagai David & Jody Ball Big Rock Singers Spring Okotoks Ford Lincoln Bar None Ranches Memorial Performance Bev Palko John & Louise Barlow Brushed with Flair Art with Royal Canadian Legion #291 Base Contractors Inc. Heart Sobeys Okotoks Milt Baxter Chinook Honey Company Berrien Associates Ltd. Christmas at the Hive $5,000 - $9,999 Leo A. Bertoia Darcy the Hawker Jello Sales Altrek Industries Ltd. Cathy Binstead COBS Bread, Centennial Associated Canadian Travelers - Lydia Brecht Village BBQ Calgary Club Lenore Breslawski Calgary Senior Oilmen’s Big Rock Singers Robin Burwash Putting Contest Hope Bishop Calgary Communities Against Ginger Laurier Fashion Show Leslie E. Bissett Sexual Abuse Okotoks Bone & Biscuit Doggy Century 21 Foothills Real Estate Calgary Flames Pageant Chinook Honey Company McIndoe Family Foundation at The Order of St. Lazarus Cottonwood Golf & Country Club The Calgary Foundation Raffle DIRTT Environmental Solutions Calgary Polo Club Ltd Canada Diagnostics Centres Annual Donors Jane Elizabeth Sampson (†) Canadian Pacific Paul & Linda Frederick Carnmoney Golf Club This list recognizes the Dale Case generosity of individuals, Bob & Bev Friesen David Gilbert Cliff Castiglione foundations, corporations and Rick & Aubrey Castiglione community groups who have Glenbow Ranching 2004 Ltd. George Huff Century 21 Foothills Real Estate made a contribution of $500 or George Chapman more, including gifts-in-kind. Jetstream Capital Corporation Cindy K. Kruschel Clay Chattaway Fred P. Mannix Judy Chermos $500,000+ Tom & Elaine Mansfield Sabrina Cherrington Alberta Health Services McFarlane Agencies (1967) Ltd. Christine’s No Frills #3944 Doug & Winny McPhail Diane Clarke $100,000 – $249,999 MD of Foothills No. 31 Convergent Technologies Ltd. Kathryne Lynne Harwood (†) Midwest Sports Ltd. Doug Cook Sr. Ken Warnick My Family Dental Cleve Cooper Okotoks Ford (Wood Automotive Fran Coulter $50,000 - $99,999 Group) Country Lane Quilters Guild Laurie & Ian Currie David & Leslie Bissett Fund at Rob Owens Eleanor Curzon The Calgary Foundation The Calgary Foundation Wallace C. Wiebe Brian Davis

8 • COMMUNITY REPORT 2017-18 Between April 1, 2017 and March 31, 2018

$500-$4,999 (cont’d) Olive Kelm Quantum Hauling Ltd. Knights of Columbus Council Quigley Electric Ltd. Paul Deadman 7092 Doug & Susan Ramsay Carol Diakow Orest & Megan Knowalchuk Sarah Ramsay Erwin Dickau Ray & Joyce Kooistra RBC Royal Bank Calgary Mark & Bette Jo Dickie Ladies Auxiliary Fraternal Order Corridor Laurel Doetzel of Eagles Red Seal Catering Jillian Dowding Stephen Laycraft Dale Redlich Eloise Lazic Trevor & Jodie Reidlinger Dr. John Lacey Paul & Beth Lievaart Frances Reiss Drake Landing Dental Brent Lock Stan Richmond Bob Dubask Norma Lock Rivers Edge Golf Club Al & Chantal Eadie Mary & Dr. Brian Loe Dan Robbins Ecole Okotoks Junior High School Lyle Reeves Funerals Inc. Manpreet Rosode Dawn Elliott Cathy Lyness Saguaro Resources Ltd. FCSS, Town of Black Diamond Janine Maffett Ron & Rose Sandul Brad & Tracey Maguire Sandul’s Pharmacy FCSS, Town of High River Elaine & Tom Mansfield Donna Savartka FCSS, Town of Turner Valley Janet N. McDonald Ron & Marilyn Shannon Fern Leaf Rebekah Lodge No. 36 Prue McDonald Lynne Sharp Rick Filipski Jason McFarlane Shea Nerland LLP Shirley Fitz-Patreck Margaret McGill Colin & Michele Sheedy Sandy L. Fokkens Margaret McKelvey John Sim Fraser Family Foundation David McLellan Harrpreet Singh Linda McNally Howard Smith Doug Fraser Gary & Peggy McNeil Paul Smith Charlotte Fredericks Lori Melnyk Snodgrass Funeral Home F.R. Friesen Elizabeth Mercier (High River) George & Margaret Garbutt Mokala Cosmetica Southern Alberta Law Offices Jeff Germaniuk Mokala Medical Margaret Southern David Gilbert (600) Loyde Morasch Spot On Kitchen & Bar Edwin Moss Spruce Meadows Ltd. Don & Rae Gilbert Muth & Company LLP St. Aidans Church Sharon A. Colins Natural High Fitness & Athletics St. Peters Anglican Church Good Time Party Rentals Jean Nelson Stampede Road Race Society Doreen & Derrill Goulet NGX William & Maxine Stevenson Larry Gray Nurse Next Door Mira Swiecicki Marilyn S. Gray OCL Group Samuel Switzer Great West Life Okotoks Collector Car Auction Taenly Office Services Ltd. Okotoks Eyecare Telus Community Connections Gerald Green Okotoks Recreation Centre The Millarville Horticultural Alfred Habermeyer Okotoks Rotary Club Club Curtis Halarewich Okotoks Urgent Care Physicians Chris Thomas Martin Harder Group David D. Thompson Gord Hardy Pace Setter Travel & Tours United Way of Calgary and Hayes Safety Training Inc. (1995) Inc. Area Heritage Pointe Golf Club Paige Shaw Catalyst LLP Robin & Lisa Vicars Mitesh Patel Village Lane Dental Centre Alfred Heschl Paypal Charitable Giving Fund Volker Stevin Contracting High River Prolife PBS Financial Systems Julie Walker Kelly Hodgins Inc. Ken & Jane Warnick Sidney Hughes Matt Perkin Shannon Warren Infinite Chartered Accountants Nancy Peterson Angie Wedderburn Investors Group Financial Terry Pollard Bonnie Wiebe Anne Powell Gary Wiebe Services Inc. Anne & Robert Powell Willow Park Golf & Country Club Barbara & Bob Jack William & Judith Powell Wolverine Group Inc. Harold & Mary Jeffers Colin Pratt Fred Woodlock Harry & Anne Jonker Ian Pratt Patricia B. Woods K.C. Landscaping & Maintenance Priddis Green Golf & Country WWC-Okotoks Ford Lincoln Club Ali Zaheer

COMMUNITY REPORT 2017-18 • 9 Between April 1, 2017 and March 31, 2018

Box 274 322001 32 nd St Okotoks, AB T1S 1A5

403.995.4673 [email protected] countryhospice.org

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