PRE-ARRIVAL INFORMATION

Switzerland: Glion & Bulle Campuses ALL YOU NEED TO KNOW ABOUT SWITZERLAND

Get Ready for the Glion Experience

Arrival & Check-in 32 >

Getting to Glion 33 >

Getting to Bulle 34 >

Induction Week 35 >

Student Life 43 >

Associations & Committees 44 >

Laptop Requirements 45 >

Your Program of Studies 48 >

Parents FAQ 49 > ARRIVAL & CHECK-IN

Check-in On Campus

Upon arrival on campus you will be given various information and participate in several activites as part of the induction process.

What to expect upon arrival in Switzerland?

31 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 32 GETTING GETTING TO GLION TO BULLE

Glion Campus Address Bulle Campus Address

Glion Institute of Higher Education Glion Institute of Higher Education Route de Glion 111 Rue de l’Ondine 20 1823 - Glion sur Montreux 1630 - Bulle

By Car By Car

The journey by car takes about 1 hour 10 minutes from Geneva to Glion (around 95 km). The journey by car takes about 1 hour and 30 minutes from Geneva to Bulle (around 115 km). ∙ As you approach the campus, you will notice the white Glion Institute of Higher Education building on your left-hand side. ∙ Parking security will direct you to where you can park your car. View Directions from Geneva Airport to Bulle Campus View Directions from Geneva Airport to Glion Campus By Train

Check online or download the SBB app By Train Plan your journey with the latest timetables and live information on www.sbb.ch/en or download the ‘SBB Mobile’ app. Check online or download the SBB app

Plan your journey with the latest timetables and live information on www.sbb.ch/en or download the ‘SBB Mobile’ app.

33 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 34 INDUCTION WEEK

Get Familiar With Student Life Day 1 Day 4

Week one of the semester is “induction week”. The schedule Check-in F&B Information Session Insurance / B-Permit / SOS NECHE Accreditation vaires by program and we prepare a lot of activities so that you International Presentation can integrate smoothly into school life. The sessions will help you to understand your role as a student, your academic program, Referencing Workshop, Turnitin Internship Presentation the activities on campus and what is available to you in terms Day 2 Glion Heritage Hospitality Services of services: academic support, learning resources, career and Police Presentation Moodle internship, IT, health, etc. It is also an opportunity to discover the Uniform Fitting Academic Induction campus and meet faculty, fellow students and roommates. Security Induction IT Induction Induction is mandatory and you will not be able to fully Campus Tour Library Visit access our services if you do not attend. It is imperative that Day 5 you arrive on the date indicated on your Acceptance Letter. Ice Breaker Session Welcome Drink Practical Arts Workshop Awareness Booths The induction week schedule varies by program, campus and Presentation semester. New Bachelor’s degree students typically follow a one- PowerPoint Workshop Wrap Up Session week program, whereas Master’s students will cover all of the Day 3 sessions within a couple of days. Individual Picture Welcome Party

Here is an example of a program for new Bachelor’s degree Practical Arts Philosophy Student Affairs Induction students starting on the Glion campus. You will be given a Practical Arts Presentation Team Building confirmed timetable upon arrival. Internship Presentation English Placement Test Day 6

Hygiene & Dress Code City Tour of Montreux

35 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 36 LIFE ON CAMPUS

Campus Residential Life Accommodation Basics

Campus residential life at Glion is an important Your Glion accommodation will contain the following: element of your student experience. ∙ Desk ∙ Wardrobe View the ∙ Selection of toiletries accommodation ∙ Bed linen policy for rules ∙ Please note that towels are NOT provided & regulations Other important things to remember are:

∙ Requests for room changes can be made during the first two weeks but the official move will take place after View the two weeks student code ∙ Rooms not available for parents or visitors of conduct ∙ Do not bring an excessive amount of clothes as there may not be enough space to store them

Storage of Personal Belongings

Storage rooms are at your disposal for your empty suitcases. View all Glion policies for your The school declines responsibility for loss or theft of valuables in student rooms, public areas or any unsecured storage area. safety & security

37 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 38 View Glion car policy & procedures

Lockers Laundry Cars & Parking

Lockers are available free of charge on campus and are Students are responsible for their own laundry and must create a Parking Driving license recommended for daily use. Keys are available from the Students laundry account with Lavorent to pay for and operate machines Both campuses have extremely limited It is your responsibility to make sure Accommodation Department and Reception in Glion, and at the that are available in each residence. parking spaces, and Glion strongly you have a valid license to drive in Reception in Bulle. recommends that students do not bring Switzerland. Check here: their own cars. www.ch.ch/en/driving-licence/ Create a laundry account ∙ During check-in, students must It is easy to set up a Lavorent account which will enable you to pay Postal Address register their car license plate number for laundry services on campus. You can create an account online Driving on Swiss motorways at Reception and will then receive a at lavorent.ch, or follow the instructions on the laundry machine If you plan to drive in Switzerland and All luggage, private parcels and letters should be sent to the sticker to put on the car windshield at screens once on campus. This will enable you to make secure will use the motorway, even for short campus directly and not to the admissions address. all times. payments online or make bank transfers to recharge your account distances, you must buy a “Vignette The addresses of the Swiss campuses are as follows: as and when you need. ∙ Unregistered cars without a valid sticker Autoroutière” or motorway tax sticker. This will not be allowed on campus car Glion campus: costs CHF 40, is available at customs You can also use your account to check the real-time availability of parks or on school property. The school YOUR NAME (nicknames should not be used) offices, post offices and gas stations and laundry machines and to track your usage or payment history. reserves the right to place a wheel c/o Glion Institute of Higher Education is valid for one year. clamp on cars that are not parked Route de Glion 111 in their allocated location or are not 1823 - Glion sur Montreux Ironing registered. Damage to vehicles Switzerland Ironing boards are available for your personal use in each bedroom; The school declines any responsibility for however, students are requested to purchase their own iron. Bulle campus: damage to vehicles, parking and speeding Winter tires YOUR NAME (nicknames should not be used) fines or the legal consequences of failing Between November and April, it is c/o Glion Institute of Higher Education to pay your fines. Rue de l’Ondine 20 Bed linen mandatory to drive with winter tires which 1630 - Bulle Bed linen is provided and laundered by the school; however, are designed for driving on snow. Switzerland students must bring and launder their own towels.

Dry cleaning A dry cleaning service is provided by an outside company at the expense of the student. Dry cleaning machines are also available on campus and are operated using laundry key-cards.

39 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 40 Transport Services: Glion Transport Services: Bulle Travelling in Switzerland

Glion shuttle bus Public transport Should you wish to explore Switzerland during your studies, It is The school shuttle buses run from Glion campus to Montreux, with All local transportation, such as trains and buses, are within easy to travel by public transport and it is recommended to buy stops at La Residence and the Hotel des Alpes, on a regular basis, walking distance of the campus. Bulle campus is close to the city the SBB (Swiss railways) half-fare rail card. This entitles you to half- five days a week. Timetables are available at the Reception. center and a 35-minute drive from Montreux. price travel from the date of purchase on trains, buses, boats and mountain railways anywhere in Switzerland.

All tickets must be purchased directly at the train station or through Public transport Bike rental the SBB website or app. For further information, please check the Glion campus has a unique location with its superb views of Students can use the school bicycles available for rent at site: www.sbb.ch/en Lake Geneva and the Alps. A train brings students directly from Reception. Montreux to Glion every hour, while the funicular is also available from Territet/Montreux every 15 minutes. Taxi Banking Students have access to a special rate with local taxis. Do not Taxi forget to ask the driver for the reduction when using this service. Opening a bank account with a regular bank or at a local post Students have access to a special rate with local taxis. Do not office, requires students to have their Swiss residence permit. There Taxi Aba +41 26 912 27 24 forget to ask the driver for the reduction when using this service. are several banks, ATMs and post offices in Montreux and Bulle. Taxi Etoile +41 26 912 21 21 Taxi Riviera 0800 837 837 Mobile Phone

Students who wish to set up a Swiss mobile phone contract need a valid Swiss residence permit. It is usually possible to set up a ‘pay-as-you-go’ account without a Swiss residence permit by presenting an attestation from the school issued by Reception.

41 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 42 STUDENT ASSOCIATIONS & LIFE COMMITTEES

Student Life Student Government Glion Ambassador Program

At Glion, you will be the driver of your own student Association (SGA) The Glion Ambassador Program is composed of student experience and have the chance to try many new volunteers, divided into four specializations: campus life, Show your leadership skills in the elected student things. Every student is a part of our Student marketing, welfare and internship. This program aims to improve governing body, which includes President, Vice Government Association, where you can make your the life on campus and offer more assistance to potential and President, Treasurer, and the PR and Events teams. voice heard, organize committees and events and take existing students. part in the leadership of the school. Every semester, the campuses are buzzing with events and activities: talent shows, baking and cooking competitions, cultural fairs, sports competitions, theme nights, fundraisers and Learn about Watch the video much more awaits you. the SGA about the role of Ambassadors

Learn about Student Committees student life Eta Sigma Delta Under the umbrella of the SGA, you can join the Charity, at Glion Depending on your academic performance, you may Graduation, Networking, Entrepreneurship, Wine, Sport, be invited to join the Eta Sigma Delta International Green or Arts committee to organize multiple on or off Hospitality Management Society (ESD), an international campus events. honors society for hospitality students.

Learn about clubs & committees at Glion

43 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 44 LAPTOP REQUIREMENTS

Each Glion student should bring a personal laptop for use in class ∙ Verify compliance with Glion’s IT policy; more specifically, and to get access to learning resources. the language and version of the operating system.

Regarding the personal laptop, it must meet certain specifications. ∙ Don’t forget the license key documents. ∙ Update the drivers of your wireless card. ∙ Check your computer for viruses. Check the IT laptop ∙ Install a professional anti-virus software. requirements ∙ Make a back-up copy of all your personal files and documents. ∙ Remove any peer-to-peer sharing software from your computer as Glion’s network will not allow this type of traffic. The same rule applies for applications such as ‘Torrent’ downloaders (e.g. IT Checklist uTorrent, BitTorrent, or similar applications). ∙ If needed, purchase an ‘international travel plug adapter’ for your Use this checklist to make sure you have everything you need computer power cord. when you arrive on campus.

∙ Contact the manufacturer of your personal computer to request: ∙ the phone number and contact information to make a call from Switzerland in case you need any repairs and enquire about expected repair times. ∙ enquire if your warranty is valid in Switzerland. ∙ Bring a copy of the invoice for your computer that states the date of purchase and warranty conditions.

45 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 46 YOUR PROGRAM OF STUDIES

Counseling & Learning Assistance Use of E-Platforms

Your Program Manager or Coordinator will meet with your You will be introduced to our blended learning approaches within designated class on the first day to welcome you to the school the classroom and specifically to our e-platform (Moodle) where and will explain the expectations we will have for you as a student you will be able to download materials for your courses and be at Glion. The Program Manager or Coordinator will meet with the involved in live forum chats with your fellow students and teachers class regularly throughout the semester and they and the faculty for online courses when applicable to your program of studies. This member will be your first point of contact should you have any interactive platform allows you to engage with your studies whilst in academic questions. and outside of the classroom.

Faculty members maintain regular office hours and open-door policies. They are available to assist students with questions related to their core subjects. Students can also discuss academic matters View the with their Program Manager. Academic Catalog View the academic rules & regulations

47 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 48 PARENTS FAQ

What happens upon arrival on campus? Can we talk to you about my son’s/daughter’s academic Academic Information for Parents/Sponsors Upon their arrival, students receive their accommodation keys progress and general situation without them being involved? when they are lodged on campus, receive their induction schedule Due to legal reasons and for students over 18 years old, the The Academic Department is here to support your son/daughter in their and are taken through our check-in process. Institution is not allowed to share information about a student studies. We encourage students to develop independence and maturity to with third parties, including parents and sponsors, unless under become hospitality and service professionals of the future. exceptional circumstances and only with the student’s explicit What happens during the first week on campus? permission and involvement. Students willing to share information During the early semesters, we provide a rigorous and structured At the beginning of the semester, new students follow some with their parents or sponsors must sign a consent form every environment including monitoring absences and providing subject tutoring activities and information sessions as part of their induction. During semester in that regard. We expect students to take responsibility and support workshops. As students mature in the later years of their this time students are introduced to their program of studies, our for their own actions and therefore it is they who should contact the study, they develop their study skills and habits to fulfil the needs of their learning tools and meet with their Personal and Academic tutors. relevant person at Glion for help and advice. It is also the student’s program. You can support them in developing these skills by discussing It is also an opportunity to discover the campus and meet faculty, responsibility to inform you of the outcome. their academic progress directly with them. fellow students and roommates. Induction week is mandatory.

What do we do if we need the student to return home for View the What are the academic requirements? family matters? Academic Students must pass all their courses. Our grading scale is out of Students are required to abide by the absence policy as outlined 100% with 50% being the passing grade for each course. You will in the Academic rules and regulations. These regulations vary Catalog be able to find all the details of the academic program, progression depending on the program of studies the student is enrolled in. rules and academic requirements in our academic catalog and in Rescheduling missing assessments and exams due to absences is our academic rules and regulations. only possible under certain valid mitigating circumstances. View the academic rules How do I know if my son/daughter has passed the semester? & regulations Students receive notifications to their Glion email address about View details about their grades as well as the decision of the progression panel at the available health advice end of each semester. Students are responsible for informing their & counselling parents or sponsors in that regard.

49 | Pre-Arrival Information: Switzerland | Glion Institute of Higher Education Pre-Arrival Information: Switzerland | Glion Institute of Higher Education | 50 International Enrollment Team

T. +41 21 989 26 77 E. [email protected] W. glion.edu

Glion Campus London Campus Bulle Campus Glion Institute of Higher Education Glion Institute of Higher Education Glion Institute of Higher Education Route de Glion 111 Downshire House Rue de l’Ondine 20 1823 Glion sur Montreux Roehampton Lane 1630 Bulle Switzerland London, SW15 4HT Switzerland United Kingdom

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03.2020