AUGUST 2017 • PM #42084516
HOTEL HOSPITALITY magazine
Wanuskewin Heritage Park IS CELEBRATING ITS 25TH ANNIVERSARY THIS YEAR. HOWEVER, THE ESSENCE OF WANUSKEWIN STARTED OVER 6000 YEARS AGO. “What does Wanuskewin Mean to you?” SHHA 2017 Ad.qxp_Layout 1 2017-06-22 3:47 PM Page 1
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Saskatchewan Hotel & Hospitality Association ASSOCIATION NEWS 302 - 2080 Broad Street Regina, SK S4P 1Y3 T: (306) 522-1664 5 CEO MESSAGE F: (306) 525-1944 www.skhha.com 7 THE LAW AND YOU All materials are the property of the Saskatchewan Hotel & Hospitality Association and its members. 8 EMPLOYER OF THE YEAR AWARD EXECUTIVE
CHAIR Gary Hoffert 9 RESOURCES IN MENTAL HEALTH VICE CHAIR Joel Kish CEO Jim Bence 9 ARE YOU CALCULATING ZONE DIRECTORS GST & LCT CORRECTLY
NORTH WEST Lance Grosco NORTH EAST Bryan Baraniski CENTRAL WEST INDUSTRY NEWS • Human resource planning and development Gary Hoffert CENTRAL EAST Herman Zentner • Training materials Funded SOUTH WEST Jasmine Deblois 1 1 TOURISM PROFESSIONALS • Online learning and resources apprenticeships SOUTH EAST Joel Kish HONOURED FOR THEIR WORK • Training for management and frontline staff REGINA HOTEL ASSOCIATION Glenn Weir • Customized training available. SASKATOON HOTEL 3 1 WHAT DOES WANUSKEWIN • Occupational certification ASSOCIATION Courtney Morrison MEAN TO YOU? Apply before BREW PUBS, RESTAURANTS & LOUNGES Denny Joyal 4 1 PST CHARGES ON INSURANCE stec.com August 31. RESORTS John McKenzie SALES 5 1 IMMIGRATION CHANGES: WARREN NERBY LOTS HAS NOT HAPPENED Toll-free: 1-800-331-1529 Director of Communications & Member Services T: (306) 790-1045 [email protected] MEMBER NEWS DISTRIBUTION PRAIRIE ADVERTISING LTD. 7 1 SOAK UP THE RELAXATION Regina, Saskatchewan AT TEMPLE GARDENS Publication Mail Agreement #42084516 stec.com emerit.ca Return undeliverable mail to: sirs.ca Circulation Department 302 - 2080 Broad Street Regina, SK S4P 1Y3
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CEO MESSAGE: Provincial Update
t seems that no matter where is suicide. Charging blindly off into battle without a strategy I we turn lately, we are blasted and appropriate tactics will lead to a swift and decisive defeat. by yet another challenge to our Fighting today is different than yesterday if you want results. industry and our membership. For years we had a “smash mouth” approach to fighting and although cathartic, yielded us almost zero results. • New liquor legislation regarding .04 has resulted in So what’s the plan? First determine who we need to engage the evaporation of on-table and how we engage them appropriately. We know that this is sales for many businesses. not a one-size fits all approach and we have to be adaptive in each engagement. • SGI’s legal action against 2 bars for over-service has sent DISCLAIMER: For those who dislike an honest and direct Jim Bence, President & CEO shock waves through our world. approach, stop reading now.
• Supplier rebates on beer for high volume operations How do we fight .04 and the current SGI lawsuit? You will (SLGA, Sobeys, Co-op) has driven many members hate hearing this but we don’t fight it. It is here to stay and from the competitive landscape completely. in the case of lawsuits, will probably grow. Those that accept • Tax assessments on properties and business across the it and work to mitigate their liability will survive, those that province have increased in some cases as much as 120%. don’t, won’t. Saskatchewan was one of the last provinces in Canada to go down this road and it was only matter of time • PST tax exemptions were swept off the table having an before these types of things happened. immediate impact on the sale of food in the province. So what’s the plan? Get our staff trained. TheServing It • On-line travel agent commissions (Expedia) of 25% Right Saskatchewan program for you and your staff is your continue to significantly erode margins for hotels. first and strongest defence against getting sued and possibly losing your business. Consider it the cheapest insurance you • The “shared economy” of Airbnb (illegal hotels) have will ever buy. If you haven’t already done it, jump onto www. injected hundreds of rooms into our markets and skhha.com or the STEC website and sign up for the training continue to grow exponentially every year. TODAY! Having this training is now mandatory, has been • New WCB legislation around harassment and bullying, phased in over the last two years and by July 2018 will be “psychological injury” claims and Victims of Domestic required by every person who handles beverage alcohol in Abuse will potentially have a far reaching and significant this province. impact on all operations across the province. How do we fight for better pricing on beer? The playing And this is just the short list! field is anything but level and might be worse than ever before. We have a strategy with two tactics, one short- It’s hard not to look at this catalogue of issues and not term, the other long-term. The short-term goal is to get our wonder “what the heck am I even doing in this industry?” members LTO’s similar to those of the Big Three. As a result, And indeed many have chosen to either sell, if possible, or we now are able to act as your buying agent and are able to simply shut their doors. We have seen unprecedented attrition offer MLTO’s (Members Limited Time Offer) to members in our membership as a result of these current challenges. based on offers from suppliers. This is significant departure Like almost every crisis faced in the history of human from anything we have done in the past but absolutely endeavor, we have 3 choices: fight, give up completely or do necessary if we are going to compete in this environment. nothing. For us there is only one option and that’s to fight. The long-term goal is to lobby government for Wholesale Prices that apply to EVERYBODY. This would extinguish The challenge now is “how” to fight. To fight without a plan the need for the LTO’s that favor one retailer over another.
5 Commercial, property and PST tax hikes have landed a number of years now on this front. The OTA issue will with a crash and are adding to an already stretched expense boil down to the fact that they don’t pay taxes, and, Airbnb’s line. How do we fight it? Appeal! This in itself can be costly don’t pay taxes either.(in what world does this work?) We and time consuming but has to be done by the individual have been in discussions with our provincial minister as organizations. Engaging SAMA from a provincial perspective to how best combat these two serious issues and so far our is also critical if we are to see any relief. Unfortunately the proposed solutions have been met with interest. PST on food is also unlikely to change. There were many exemptions swept off the table for all industries and despite Unfortunately, there are no quick and easy answers to extensive lobbying from many groups, it appears that this any of the problems that we currently face. What we do tax is here to stay. We will continue to raise this issue with have going for us is resiliency and knowledge gained from the minister so that it does not slip from the agenda, but provinces that have been through similar situations. If we movement here looks unlikely. consider the lessons of how they succeeded and how they failed and execute on a solid plan, we have a far better chance For our sister hotels, particularly those from urban markets, at coming out of this on the winning side. OTA commissions and the increase of Airbnb rooms have had a serious and significant impact on their bottom-line Going forward we will engage government in a revenues. These fights needed to start at a federal level and meaningful way and propose reasonable changes to address HAC (Hotels Association of Canada) has been engaged for our challenges. If they don’t respond, we might as well hand them the keys to our operations, and it will be a bucketful. ■
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6 THE LAW and You.
This is the cheapest insurance you will ever buy and the education gained helps protect you from ending up on the wrong side of the law.
How does the law know where we stand and what does the compliance process look like? • The process starts with an inspection that looks for SIRS training certificates. • If the inspector finds that the owner/manager does not have the training or there isn’t at least one person on shift with the certification, the operator will receive a “Notice for Improvement” and a time frame to comply. he recent announcement that SGI has launched legal • If requirements are not met SLGA will issue a “Warning T action against two Saskatoon bars sent shockwaves Letter” and time frame for compliance. through the liquor community. Another demonstration • Further non-compliance will lead to sanctions of $500 of the Saskatchewan governments commitment to getting or closure of operations for one day. tougher on those that drink and drive, this lawsuit sends its strongest message yet that there are serious ramifications for Although hard data has yet to be compiled relating to those that sell or serve alcohol. SLGA inspections to date, it appears that there is only As Saskatchewan was one of the last provinces in Canada to about 30% compliance with the mandatory training. This legislate mandatory training, our government was behind means that there are a significant number of establishments on lowering of the legal B.A.C. (Blood Alcohol Content) that are currently exposed to possible litigation. from .08 to .04, and launching lawsuits. Based on what Many operators have expressed extreme frustration over happened in other jurisdictions, actions like this were the fact that they are being held to such a high degree of inevitable and only a matter of time before it all started to accountability for the actions of the customer. Some see roll our way. the new laws and legal actions as overly punitive to the Other provinces had gone down this road years, and in industry. They believe that the government is shifting the some cases decades ago with similar actions. By taking our onus too far over to the provider and not enough on the cues from them we know two things; there is zero chance consumer. They see this as killing their business. that our government will raise the B.A.C. back to .08, or discontinue lawsuits against operators. These two facts are The government, all of us, want to see the killing of family’s here to stay and if that’s the case, what do we do to protect like the Van de Vorsts’ of Saskatoon to stop and stop now. ourselves? The government won’t litigate in every instance but it now seems realistic that they will certainly go forward with the The best defense is a good offence. In this case it’s the Serve more egregious cases. Irrespective of how strongly we feel It Right Saskatchewan program provided by STEC (Sas- about this subject or which side of the fence we land, the katchewan Tourism Education Council). The training has law is the law and it is going to be vigorously applied. been mandatory for 2 years and by June of next year, every single person who handles liquor in this province will need Responsibility and accountability includes owners, opera- the SIRS certification. tors, servers, sellers and ultimately the customer. Having said that, perhaps the accountability thread should also How does this protect you? The training teaches servers & include SGI or the motor vehicles division when they con- bartenders how to identify impaired or intoxicated people. tinue to allow repeat offenders with previous DUI convic- It teaches them how to cut someone off. It teaches them tions to drive. Accountability and culpability should run up what they need to do once they’ve cut someone off, and the entire flagpole and not just stop with our industry. how to ensure the person gets home safe. It teaches them everything they need to know to help you avoid a lawsuit! Please, cover your assets and get the training today! ■
7 PARK TOWN HOTEL, SASKATOON Employer of the Year Award
he Park Town Hotel is a 59-year-old business located in staff, both within and outside the workplace. T downtown Saskatoon. With over 170 employees, the property operates on an ethos of excellence in customer The results can be seen in its high retention rate and the service. number of staff members who have worked there for more than 15 years. Employees are recognized and rewarded for In 2016, the hotel won the Better Business Bureau of positive customer feedback. Training through Park Town Saskatchewan’s Torch Award for Business Ethics, as well as the University is offered to every department. Many employees ABEX Priority Focus for Immigration Award. The Park Town have received certification as tourism professionals through Hotel recognizes that its success and longevity stem from the Saskatchewan Tourism Educational Council programs. ■ support and loyalty of its employees. As such, the hotel is committed to providing the best quality of life possible for its
8 RESOURCES in Mental Health ith the recent changes Next, we held the inaugural meeting of the Mental Health W to WCB Legislation, Best Practice Group at the end of June. In attendance were along with the longstanding representatives from many industries across Saskatchewan, concern about mental health, including a large group of hotels. The group will become the the SHSA has taken three experts in the industry and will pass the information along. concrete steps to providing The SHSA’s support of this group allows us to provide the best support we can to our our members with the most relevant information for your members. industry. To begin, we recognized that And finally, we are developing a training program to help our best asset is our people. To employers integrate psychological safety into their existing make sure this statement held Safety Management System. By focusing on integration Alison Wall true for mental health, two (and not starting from scratch), we will make it feasible for Research & Development Manager Service & Hospitality of our staff are now Certified employers to take this step. Safety Association Psychological Health and Safety Advisors We are, and will continue to be, your best resource for managing psychological health and safety in your workplace. Visit us at www.servicehospitality.com. ■
ARE YOU Calculating GST & LCT Correctly? Are you calculating GST and LCT correctly on the rebated product? Our mini survey showed half of you may not be. If you’d like be a leader and avoid audit issues, give us a call. We have the experience to help you with this and much more!
When presented with an example the Minister’s office response was “In your example I have assumed that the rebate is given at the till so the tax still applies on the retail price of $50.00.”
Information about how to calculate LCT on sales is available in Tax Bulletin LCT – 1,http://finance.gov.sk.ca/revenue/lc/bulletins/LCT.001-header-survey.pdf.
See us at CynKara.ca or call Cynthia or Karen at 855-296-5272 ■
9
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10 INDUSTRY NEWS
TOURISM PROFESSIONALS Who Lead by Example Honoured for Their Work
ive tourism professionals received special recognition at the F 24th annual Tourism Professional Recognition Dinner on June 14 in Saskatoon.
Carol Lumb, Director of the Saskatchewan Tourism Education Council (STEC), received the Tourism HR Canada Leadership Award for her longstanding commitment to advancing progressive human resource practices in Canada’s tourism sector. Philip Mondor, President of Tourism HR Canada, presented Lumb with the national award. Tourism Ambassador Awards were presented to individuals who continually demonstrate exceptional commitment to professional development in the workplace. The Tourism Ambassador Awards are a highlight of the annual Tourism Professional Recognition Dinner, and are available in each of the Canadian tourism sector’s five industries: Accommodation, Food and Beverage Services, Recreation and Entertainment, Transportation and Travel Services. The four Tourism Ambassador Award recipients were: • Sandra Butel, Artistic Director and CEO, Regina Folk Festival, Recreation and Entertainment industry • Jim Bence, President and CEO, Saskatchewan Hotel and Hospitality Association, Accommodation industry Saskatchewan Toursim Education Council 24th Annual Tourism Professional Recognition Dinner, Hilton Garden Inn Downtown Saskatoon • Ashwant Dwivedi, President & Chief Executive Officer, Hotel, June 14, 2017. Carol Lumb, Director, Saskatchewan Tourism Education Council, Tourism Saskatchewan, with Philip Mondor, President, Canadian International Training & Education Corp (CITREC), Tourism HR Canada. Mr. Mondor presented Ms Lumb with Tourism Accommodation industry HR Canada’s “Outstanding Contribution to Advancing Progressive HR Practices Award” earlier in the evening. • Diane Cohoon, Food and Beverage Services industry
“The Government of Saskatchewan admires the work of these inspiring professionals who truly lead by example,” Minister Responsible for Tourism Saskatchewan Jeremy Harrison said. “Throughout their careers, they have been deeply committed to the people who are the heart of Saskatchewan’s tourism sector and who drive the success of tourism businesses, events and experiences.” ■
11 Thank You to Our 2017 Convention Sponsors
SASKATOONS HOTELH ASSOCIATIONA
David Stewart Nicholas Mazurak Market Manager Area Sales Manager SK / MB MB / SK
Cell: 306-514-7232 Cell: 306-216-1498 [email protected] [email protected] “WHAT DOES WANUSKEWIN Mean to you?”
any of you may formations in Stonehenge. It certifies that this location is M remember this iconic specifically unique in the world and if granted Wanuskewin line from the Wanuskewin will become the first UNESCO site in Saskatchewan and Heritage Park ad campaigns in perhaps even the first on the prairies. There are only 17 the early 90’s. UNESCO sites in Canada and only 1031 in the world. It was years before those ads So now how does all of this impact you the hotelier? Here ran however, that this park was is an example for comparison; known as a cattle ranch located just outside of the Saskatoon Head Smashed in Buffalo Jump (UNESCO designation) city limits. As the city in southern Alberta has nearly three times the visitation that continued to expand, the idea Wanuskewin Heritage Park currently has. Annually they will Andrew McDonald of a heritage park took root, see over 60,000 visitors with more than 50% of them, coming Sales & Marketing Manager from out of province and overseas. A major advantage that Wanuskewin Heritage Park as a way of preserving the land and continuing to understand our park has in comparison with so many other UNESCO sites world wide is that our park is located so close to its history. The land itself holds the stories of over 6000 Saskatoon, Warman and Martensville. Head Smashed In for years of human history and is the site of the most northerly example is 2 hours away from Calgary, which means that a Medicine Wheel in the world, two ancient bison jumps, as lot of guest may choose to stop at the attraction on their way well as Canada’s longest running archaeological dig. through, and not stay overnight. When the park opened in 1992 it truly was revolutionary All of this means significant positive effects on restaurants, in terms of how people from the Saskatoon community could shopping, car rentals, as well as increased numbers for other come together, both First Nations and non First Nations, to provincial destinations & events. build and preserve this beautiful space. Although the park is celebrating its 25th anniversary this year, the essence of We encourage you and your guests to visit the park and Wanuskewin started over 6000 years ago. to discover this ancient gathering place, and to answer the question “What does Wanuskewin mean to you?” The question is what is the future state of Wanuskewin? How does the park plan to evolve, and attract more guests www.wanuskewin.com ■ into Saskatchewan? How will this affect our tourism & hotel dollars? Wanuskewin is currently wrapping up a major fundraising campaign the likes of which have not been seen before. Cameco, Co-Op, and PotashCorp for the first time in the province’s history have all come together in support of a renewal campaign called “Thundering Ahead”. This campaign will help with upgrades and additions to the parks interpretive center, as some hiking trails and playground improvements. In addition these funds will go to help reintroduce Plains Bison pack to their native prairie. Guests will now have the chance to visit the park and see with their own eyes the size and speed of these majestic animals. The final piece for this renewal will be UNESCO WORLD HERITAGE DESIGNATION. This prestigious distinction will now put our community park on the same level as the Great Barrier Reef in Australia or the rock
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Exclusive mining, and other industry are steady renters of hotelthe rooms inis Punnichy a lot andGroup new housing Inc.inopportunitiesManagement 2007 and on Schneider tothis focus side forSolutions ofElectric on theimproved theirlake Canada and businessto hotels,along energy are pleased inmotels efficiencies Craven. and resorts to hoteliers popular(www.altusgroup.com choice for groups). This looking organizationsurviving for fund-raising tax disasters.assessments events.drinking that The result age in Restauranttaxto savingsvisit theand meals establishment.com are now being Along hit withwith thealcoholic PST. Systems to the While the Craven Motor Inn is in close proximity to the hustleSaskatchewanto announcethroughout Beach that and AJM Kanata Canada.Solution Valley. 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Inn in opportunities2002. They ran for two improved hotels for energy five years,efficiencies then sold to thehoteliers to announce that AJM SolutionAssociation’s Group is now Golf a Fore Schneider Hospitality Tournament being held at Saskatchewan’s top-ranked WhileAsia and the the Craven United Motor States. 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PST. remains a place Schneider“This Electric, partnershipyour a globalproject onspecialist istime the and next inon energy budget. step It indoes our strategic Association,breadth-of-serviceCanadian McKay Taxpayers findsofferings Federation thethat incorporateassociation please to contact:be mining,modernized.a valuableDoah drinkingOzum and The ally atother Three780.930.8316age government to helpindustry visithave the their private collectsestablishment. are business. steady bathrooms$150 rentersAlongmillion with whilefrom of alcoholic the those the rooms othertaxes. and ManagementUnder the terms Solutions of the agreement, to hotels,Deer motels Valley AJM isSolutions and just resortsminutes Group northwest of Regina. forthe quiet entire relaxation. development cycle. 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Andy Mastroianni,opportunities President for of improved AJM energy efficiencies to hoteliers While asthe one Craven of the Motor better Inn value-added is in close proximity resellers to in the the hustle hospitality making energy efficient and reliable, and will provide AJM thingsRealty I’d Tax like Consulting; them to finishResearch,www up Valuationon, hopefully.ajm market thatsolutions knowledgewill“The come.” festival infrastructuresgroup. used “Thisinto thegivecom agreement consultingus more group. business will With create local years insight, a strong itago, is glob -butfoundation Iacross thehelp for country. deliveringtheir business. 8:00 pm – 11:00 pm Golfer’s Get Together – The Corner Pub, Best Western Seven Oaks A memberand bustle ofspace the of in SaskatchewantheSolutions Canada,” annual music said Group. Andy festival Hotels Mastroianni, that and takes Hospitality placePresident just of AJM and Advisory; and Cost Consulting and country, Altusthink Group it’s experts more have self-confined a thoroughinnovative ally equipped solutionsnow,” tosaid drive in forward McKay.energy client management projects. to theSolutions hospitality with support and advanced engineering tools to Association,acrossSolutions theMcKay highway, Group. finds the townthe ofassociation Craven itself to remains be a avaluable place Schneiderally help“This Electric, their partnership a business. global specialist is the nextin energy step in our strategic Project Management. understanding of howfor quietindividual relaxation. market,”“Thismarket agreement SHHAstated membersFahmi will create Jabri,may benefita Business strong from foundation Developmentmanagement, for delivering delivers integrated solutions focusedMonday on September 8 forA member smaller businessof“This the agreement Saskatchewan owners will createlike themselvesHotels a strong and foundation Hospitalityespecially for delivering when development, demonstrating a commitment to our customers dynamics relate to national and internationalinnovative solutions solutions through the in following energy services: management cost making to theenergy hospitality efficient and reliable, and will 8:30provide am AJM – 10:00 Breakfast Buffet, Best Western Seven Oaksl “The festivalinnovative usedManager solutions to give us forin moreenergy Schneider business management yearsElectric ago, to the Canada. but hospitality I “AJM Solutionsto“This provide partnership has the best is possiblethe next stepsolutions in our for strategic their business. This Realty Tax Consulting trends and negotiatingAssociation,an ability to deliver with McKay solid, government indepen finds- monitoring, the about association cost business planning to and concerns.be control;a valuable de -“They Solutionsally with support and advanced engineering11:00 tools am to Shot Gun Start (Team of 4 best ball)–Deer Valley Golf & Estates think it’smarket,” more provenmarket,” self-confinedstated Fahmi that stated Jabri,now,” Fahmi Businesssaid McKay. Jabri, Development Business Development dent advice.arefor smallerquite pro-business, business owners andvelopment they’velike themselves management; been good property especially to condition us. We when havehelp theirstepdevelopment, business. brings AJM demonstrating Solutions Group a commitment to the next toplateau our customers in our ManagerManager for Schneider for ElectricSchneider Canada. Electric “AJM Solutions Canada. has “AJM Solutions has 4:00 pm Post tournament Bar-B-Que Steak Dinner and prize presentations at Given that property taxes are among the cheapernegotiatingA memberpricing with offorgovernment thethey our Saskatchewan havebeerassessments supplybuiltabout Hotelsanda valuedbusinessand reserve and those funds Hospitality network concerns. kinds in of this things“They area, anddevelopmentto providethat they the best possible solutions for their business. This SHHA RVA services that Association,SHHAproven members McKay thatproven may finds that the association to be a valuable ally “This partnership is the next step in our strategic the Deer Valley Golf & Estates single largest expense for most hoteliers, why benefit frombyare include: being quite valuation partpro-business, andof theappraisal;are group,” committed andclaims, they’vehe noted. legal to supportbeenexpanding “There goodand scheduling. are totheir a us. couple services ForWe have ofdevelopment, and stepproduct demonstratingbrings AJM Solutionsa commitment Group to our tocustomers the next plateau in our for smallerthey havebusiness built ownersa valued like network themselves in this especially area, and when that they as one of the better value-added resellers in the hospitality not have the experts deal with SHHAit on your legal support;cheaper decision pricing making forsupport; our beer supply and those kinds of thingsto providedevelopment the best possible solutions for their business. This SHHA things I’dnegotiating likeare them committed withofferingsthey to government finish have tomore expanding to built up informationabouttheir on, a theirbusinesscustomers.valuedhopefully on services Cost concerns.network Consultingthat and We productwill “Theyarein and come.”this proud area, to andhave that them they as $130.00/PERSON INCLUDES… behalf?SAVINGS As an SHHAAVERAGING program partner, 17% PER YEAR step bringsspace AJM inSolutions Canada,” Group said to the Andy next plateauMastroianni, in our President of AJM financial dueby beingdiligence;are part quitetargetedofferings of pro-business, theresearch;ourare to group,” their committedpartner customers. Projectand he they’ve serving Managementnoted. to We been expanding arethe“There good pleaseproud Hospitality to contact:are tous. their have aWe coupleKevin haveservicesthemindustry.” as of and product Breakfast, post tournament bar-b-que including Altus GroupSAVINGSCALL has extensive ABOUT AVERAGING experience OUR FLEX 17%in PERPLAN YEAR developmentSolutionsas one of Group.the better value-added resellers in the hospitality and marketthings information I’dcheaper like ourand thempricing partnerperspective.offerings to for serving finish our Ellisbeer theto atup supply theirHospitality403.476.1038 on, customers.andhopefully thoseindustry.” or kevin.ellis@altus kinds that We of will thingsare come.” -proud to have them as REGINA assessing and appealingCALL property SASKATOONABOUT taxes OUR for FLEX the PLAN by being part of the group,” he noted. “There are a couple of space in Canada,” said Andy Mastroianni,green fees, cart President rental and prizesof AJM SAVINGS AVERAGING 17%For PER more YEARinformation on Appraisals and group.com ■ www.schneider-electric.caas one of the better value-added resellers in the hospitality REGINATel: 306-525-3333 SASKATOONTel: 306-652-7777 things I’d like themour partnerto finishwww.schneider-electric.ca upserving on, hopefully the Hospitality that will come.” industry.” “This agreement will create a strong foundation for delivering Fax: 306-757-3551 CALL ABOUTFax: 306-244-0225 OUR FLEX PLAN www.ajmsolutionsgroup.comspace inSolutions Canada,” said Group. Andy Mastroianni, President of AJM Tel: 306-525-3333 Tel: 306-652-7777 YOURwww.ajmsolutionsgroup.com BEST CHOICE innovative solutions in energy management to the hospitality Toll Free: 1-888-838-3323 Toll Free: 1-888-595-5545 www.schneider-electric.caSolutions Group. Please call Warren Nerby at 306-790-1045 or fax this form to 306-525-1944 Fax: 306-757-3551 Fax: 306-244-0225 YOUR BEST CHOICE market,”“This agreement stated Fahmi will create Jabri, a Business strong foundation Development for delivering Toll Free: 1-888-838-3323 Toll Free: 1-888-595-5545 FORwww.ajmsolutionsgroup.com BEER “This agreement$ will create a strong00 foundation for deliveringMake cheques payable to: Saskatchewan Hotel & Hospitality Association Hotel Equipment & Smallwares Managerinnovative for solutions Schneider in energy Electric management Canada. “AJM to Solutionsthe hospitality has 4 FOR BEER innovative solutions in energy management to the hospitality#302 – 2080 Broad Street, Regina, SK S4P 1Y3 / [email protected] Hotel“DEPEND Equipment & ONSmallwares US” Order4 Desk Hours – Monday - Friday market,”provenmarket,” stated Fahmi130 that stated Jabri, Fahmi Business Jabri, Development Business Development Order DeskSUMMER Hours 7 –a.m. Monday – 5 p.m. - Friday ManagerManager for Schneider for ElectricSchneider Canada. Electric “AJM Solutions Canada. has “AJM Solutions has “DEPEND ON US” 4 SHHA proven thatproventhey have that built a valued network$ 130.00 in this X #area, of players and that______they $______SUMMERWINTER 7 8 a.m. a.m. – – 5 6 p.m. p.m. are committedperson to expanding their services and product WINTER PH 1-800-661-2337 SHHA8 a.m. – 6 p.m. they havethey built have a valuedINCLUDES built network a valued GST in this network area, andNames inthat this ofthey participants area, and (please that theyprint) ______SAVINGS AVERAGINGSHHA 17% PER YEAR are committedofferings to expanding to their theircustomers. services and We product are proud to have them as PHFAX 1-800-661-2337 1-800-262-9653 offeringsourare to their committedpartner customers. serving to We expanding arethe proud Hospitality to their have servicesthemindustry.” as and product SAVINGSCALL ABOUT AVERAGING OUR FLEX17% PERPLAN YEAR Representing (hotel or company) ______InternetFAX Ordering1-800-262-9653 @ www.bdl.ca our partnerofferings serving theto theirHospitality customers. industry.” We are proud to have them as SAVINGS CALLAVERAGING ABOUT OUR FLEX 17% PLAN PER YEAR www.schneider-electric.ca Internet Customer Ordering Service @ www.bdl.ca 924-9658 our partnerwww.schneider-electric.ca serving the HospitalityEmail industry.” ______Phone ______CALL ABOUT OUR FLEX PLAN www.ajmsolutionsgroup.com Customer1-800-661-2337 Service 924-9658 #3 www.ajmsolutionsgroup.com KITCHEN HOOD SYSTEMS www.schneider-electric.caHandicap or usual score ______KITCHEN*Supply HOOD *Inspect SYSTEMS *Rent 1-800-661-2337 #3 www.ajmsolutionsgroup.com *SupplyRegina, *Inspect Saskatchewan *Rent SASKATOON REGINA Phone 306-721-6490 4 REGISTER TODAY – LIMIT OF 100 GOLFERS 10Regina, Saskatchewan SASKATOONPH 931-0135 REGINA PH 924-9667 4 PhoneFax: 306-721-6490306-789-3450 Fax:www.firecanada.com 306-789-3450 PHFAX 931-0135 931-8006 PH FAX 924-9667 352-3739 4 www.firecanada.com FAX 931-8006 FAX 352-3739
8 8 IMMIGRATION CHANGES: Lots Has Not Happened
ith the big changes the statement that, “while the Department did implement W mentioned in the last measures to reduce the number of temporary foreign article one would expect after worker/LMIA approvals, they did not go far enough”. three months that there have been significant changes to There seems to be a fundamental program angst underlying the foreign worker program. the powers that be in the area of foreign workers. One Actually there is very little, in wonders if there is a certain wag the dog scenario playing out terms of substantive changes behind the scenes. that will affect SHHA members at this time. The age that a child can accompany a parent to Canada and share their status was changed in 2014 under the last However, the Auditor Daniel Hirschkorn government to ‘less than 19’ years of age, with virtually no Saskatoon Immigration & General of Canada released Employment Consulting Inc. an Audit of the “Temporary exceptions. This was not a popular change and the newish (SIECSI) Foreign Worker Program” Immigration Minister has rolled back these changes to recently. Interestingly, the how they once were- ‘less than 22’. This change will come “Audit at a Glance” starts with the line “Canada faces into effect on October 24, 2017 and may create a source of significant labour market challenges” and concludes with workers for the hospitality industry. . ■
15 WCIS’s parent company was incorporated in 2006 as a full service immigration company. It is both federally and provincially licensed and provides legal immigration services across Canada.
From left: Careka Volly and Amelia Muse, CITEC graduates arrived in Saskatchewan from the Solomon Islands last summer with the assistance of Western Canadian Immigration Services, and gained work experience at the Waterfront Beach Bar & Grill in Regina Beach, Saskatchewan
SOLOMON ISLANDS INITIATIVE A FULL SERVICE IMMIGRATION COMPANY The Saskatchewan Hotel & Hospitality Association Licensed for Foreign Worker Recruitment & (SHHA) works with Western Canadian Immigration Provincial Nominee Programs in AB, BC & SK. Services in partnership with the office of Consulate Immigration Consultants of Canada General of Solomon Islands to Canada, to ensure all Regulatory Council (ICCRC) employment regulations are in line with Canadian requirements creating a process that is easy for Immigrant Nominee Program (SINP) both the employer and the employee. Licensed Immigration Consultant Saskatchewan Immigrant Nominee Program (SINP) Licensed Recruiter 1249 – 8th St. E. Saskatoon, SK S7H 0S5 Director is Appointed Notary 203 – 4014 Macleod Trail SE. Public for Saskatchewan Calgary, AB T2G 2R7 16Toll Free: 1.877.668.1057 Email: [email protected] Visit our website www.wcis.ca MEMBER NEWS
SOAK UP THE RELAXATION at Temple Gardens
SHHA Member Profile Winnipeg, which appointed Atlific Hotels as the management Temple Gardens Mineral Spa company. Throughout the changes, the unique atmosphere of the resort has ensured its continued success; it has won numerous ack in the 1990s, the City of Moose Jaw leadership got awards including Sask Tourism Business of the Year and the together and discussed ways in which they could revitalize B WestJet Readers Choice Award (2008, 2009). the downtown area. “When you look at the success Temple Gardens has being in They developed a vision for a premium hotel with a mineral a downtown location in a tourist city, you really wonder why pool and first-class spa and dining options called the Temple nobody copies it,” Wood said. “Other spa properties stick rigidly Gardens Hotel & Spa. The water for the pool would come from to the model of being in rural locations.” ancient sea-beds deep below Moose Jaw’s surface that contain a Wood said that Temple Gardens prides itself on creating an source of geothermal mineral-rich water; the water had previously experience for customers that is truly the complete package. been directed to the city’s natatorium. Creating a spa resort in the core of the city was a unique idea, as was the plan to fund it. He noted that hotel’s 181 rooms and suites are more spacious than a typical branded hotel and feature crisp while linens. When “It was truly crowdfunding before its time. People chipped in guests venture out of their room, Wood said there’s a great chance whatever they could, some as little as $500,” said David Wood, you’ll find them heading to the mineral pool, which can be General Manager of Temple Gardens since January of 2014. “All enjoyed indoors or outdoors for a truly unique experience. of the funders became shareholders.” The hotel is famous for its Sun Tree Spa, which offers facials, Temple Gardens opened in June 1996 with 69 guestrooms and massages, body wraps, manicures, pedicures, scrubs or signature 53 employees, quickly achieving its current Canada Select 4-star treatments. In 2010, it was recognized was one of America’s top rating. In 2006, Temple Gardens was bought by Temple REIT of 10 spas.
17 SHHA Membership Matters! The Saskatchewan Hotel & Hospitality Association is the provincial organization that represents YOU and the many hotels, bars and restaurants in Saskatchewan. Our association is responsible for providing you with the voice and support the hospitality industry needs to operate effectively and profitably.
The SHHA has a reputation of being an extremely effective lobby and advocacy group because of the activities we engage in and the strength When it comes time to dine, Harwood’s Dining Room in the of our membership. We are YOUR voice with hotel is a popular option, with a legendary spread that includes government ministries, and MLA’s. Sterling Silver Steaks from Alberta. For further information “Some people say ‘Sterling Silver’ is just a brand,” Wood said. call (306) 790-1045 or email [email protected] “Rolls Royce is just a brand, as well. When you buy a Rolls Royce, The Saskatchewan Hotel & Hospitality you’re probably not getting a bargain but you’re getting the best. Association...Supporting the Tourism and Hospitality Industry. In our dining room, we start with great ingredients and deliver a fine dining experience.” When it comes down to it, Wood said Temple Gardens wants guests to be able to park their car when first visiting the hotel and Ajit Matharu not have to get back in until their stay has concluded. Looking After His Clients Every Step of the Way “Everything is right here,” Wood said. “As part of the beautiful Ajit Matharu specializes in the Hospitality Industry and has a downtown district in Moose Jaw, people are also in walking large network of buyers that distance of some great businesses. There are some great restaurants he has assisted over 30 years. Ajit can assist in analyzing in the area, the Tunnels of Moose Jaw, Casino Moose Jaw and the the revenue stream from a beautiful Crescent Park, to name a few.” restaurant, a 10 unit motel or a 100 plus unit full service hotel Temple Gardens is a member of the Saskatchewan Hotel & Ajit can assist in site Hospitality Association (SHHA) and Wood said they have inspection, coordinate and help with building inspections, environmental, appraisals and appreciated the benefits that come with it. financing. “They advocate for the hotel industry, which somebody has to Ajit makes sure to look after his clients and assist them, do because we’re one of the biggest employers in the province,” “Every Step of the Way”. Wood said. “It matters how hotels do. Nobody will go to a city Ajit Matharu, Prof. Realty Corp. that doesn’t have a nice hotel. With the revisions to liquor licenses, HomeLife Crawford Realty 533 Victoria Ave - Regina, SK S4N 0P8 SHHA did a huge amount of work over many years and they got the right results. I think the government saw that the arguments Cell: 306-581-3130 Bus: 306-581-3130 Fax: 306-525-4058 being made were sensible and did the right thing. Email: [email protected] “The annual convention is a great way to keep up to date. Ours is an industry that changes all the time and you need to stay current.” ■
18 SHHA ad 2017 Summer.qxp_Layout 1 2016-12-08 10:33 AM Page 1
The 2017 Saskatchewan Discovery Guide is a comprehensive listing of attractions, events, accommodations, parks, campgrounds, recreation opportunities, and more.
Saskatchewan hotels and motels can help visitors travelling in and around Saskatchewan by making our literature available in their rooms and/or lobbies.
Bulk quantities are available for FREE by contacting Patti Peesker at [email protected].
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