Leadership Is· up 26.6°/O ·

VOLUME 48 NUMBER 4 FEBRUARY 25, 1985

Twin-Engine 767 January Traffic

Proves Itself Leadership Is· Up 26.6°/o ·

Copyrigh_ted article. Reprintedby permission of Avia Sometimes we make it look too easy. TWA flew 2.03 billion revenue passenger tion Week & Space Technology. It may take the rest of the world some time to recognize it, but the miles (rpms) during January, an increase of first weekenq in February TWA-once again pulled off an achievement 26.6% from the 1.60 billion rpms it flew in by James Ott that will have a profound impact on the operating and economiC January of 1984. With capacity up by Paris - Trans World Airlines flights 4.0%, the month's load factor increased standards of our industry. Flights 810/01 February BOS-CDG-ZRH across the North Atlantic with twin-engine 10.6 percentage points.,. to 59.1%. and 811/02 February ZRH -CDG-BOS represented the first scheduled Boeing 767s under less restrictive rules for Domestic traffic, continuing to exhibit extended overwater operations are bring operations by a U.S. carrier using the Boeing 767 on the North an expanding trend that began in Novem . ing new directions for the carrier's fleet and Atlantic. The cockpit and cabin crews on these flights, supported by ber, was up 18 .5% fr�'mthe previous Janu marketing plans between the U.S. and Eu TWA's outstanding team on the ground, met or exceeded our own ary. With a 0.6% decrease in domestic rope. high standards and those of the Federal Aviation Administration who capacity, the result was a domestic load

The 767 service was inaugurated on its factor of 56.3%, up 9. r percentage ·points · were monitoring these initial operations. Boston-Paris-Zurich route February 1 with from January 1984. The revenue payloads were excellent and the service will cot:�tinue little fanfare and was carrying full or nearly International traffic in January was up full loads in the 187-seat aircraft through throughout the month of February, giving us momentum fqr the 40.5% from a year ago, reflecting the midweek. Passengers on the first flight planned addition of other international cities to the 767 operating North Atlantic traffic boom sustained by sho�ed mild enthusiasm for participating ·patternlater this year .. These initial flights are operating under an FA A solid economic growth and the strength of in an aviation first and no outward concern authorization permitting us to follow flight plans that are no more than the U.S. dollar. With capacity up 12.5%for that the aircraft was powered by two en the month, the international load factor in 75 minutes from suitable alternate airports, but we expect that this gines rather than three or four. January reached 63.7%, a rise of 12.7 successful launch will facilitate our having permission to operate up percentage points. Nonstop Ser vice to at least a 90-minute limit by this summer. RPMs Jan. '85 vs. '84 The carrier will start nonstop 7 6 7 service I salute everyone involved reading up to the successful execution of Domestic + 18.5% from New York's John F. Kennedy Airpqrt this program. Your efforts are credible evidence that TWA has not lost International +40.5% to Munich April 28. Nonstop 767 flights System +26.6% its touch and that our new advertising slogan is built on much more ASMs _ are\ expected from other U.S. cities by than just words. Domestic - 0.6% summer when Trans World will have com International + 12.5% pleted retrofitting five 767s for extended System. + 4.0% range flights at $2.6 million each. Load Factor Its entire fleet of 10 767s is scheduled for Domestic 56.3% ( + 9.1 pts.) retrofit to extended-range capability. International 63.7% ( + 12.7 pts.) System 59.1% ( + 10.6 pts.) On this flight, the 767, N602TW, was replacing a Lockheed L-1 011 on the Bos ton-originating flight through February, 60-minute range and are proposed for liber Trans World is surveying _passengers, BuyTwo747s the lowest traffic month. Carrier officials alization. asking their opinion of the 767 and for said they wanted to gain experience in the For most passengers on board the 767, comparisons with other wide-body trans TWA has purchased two 7 47-200 aircraft operation, test passenger response to the the flight deck announcement that told of ports. Thus far, the carrier said the passen as part of its service buildup on the North two-engine aircraft and prove its safety and the history-making nature of the flight was ger response to the twin-engine aircraft has Atlantic for the summer of 1985. . reliability to the FAA. A second 767 will be the first they had heard of it. A large group not been adverse. "It's either positive or One aircraft, purchased from United available later ·this month. of students in the coach s�ction found more they don't really understand what it is they Av iation Company, Inc., will be delivered Two pilots will fly the 7 67 on routes up to novelty in the event than the more seasoned are flying on," Ruth Stogner, general man in March; the other, purchased from Olym eight hours in duration. If flights are longer · travelers in Ambassador Class and the ager, in-flight services, said. pic Airways, will be delivered in April. than that, an additional first officer will be first-class section did. A commemorative Total cost of the acquisitions, including Cockpit Mood assigned to the cockpit crew. postcard from one of the students, mailed spare parts and pre-delivery modifica Flight 81-0, the carrier's first scheduled from Paris, observed: "Now they tell me In the cockpit, commanded at various tions, will b� approximately $50 million. . 767 transatlantic flight, operated under a it's a two-engine airplane, as if I didn't tiJ!leS by three check pilots, the mood was With the addition of these aircraft, TWA deviation from the Federal Av iation Ad have enough troubles." dominated by a feeling of accomplishment' will have 21 747s in its fleet. ministration regulations that allowed the One first-class passenger, a French citi as the aircraft approached the Irish coast. . This summer, TWA will serve 19 inter 767 to fly a course that at its farthest point zen, roused by the announcement, asked The flight was the end result of more than national destinations in 15 countries, in was 75 minutes from a suitable airport at what was said. When told, he shrugged his two years' labor for the pilots, Capt. Walter cluding nonstop service from St. Louis to one-engine speed. The FAA rules require a shoulders and returned to his nap. (topage4) London, Paris and Frankfurt.

' Captain William R. Sonnemann goes over payload and fuel data with Bill Rochefor t, Over the mid- Atlantic on Feb . 3 as the 767 retur ns to Boston (meantime, the air cr aft lead load control agent inBo ston, pr ior to February1 depar tur e offlight 810 to Paris, had flownZR H -CDG-BO S RT on Feb . 2). Pictured in the cockpit ar e Captains Walt fir st tr ansatl antic passenger service by anAme r ican carr ier using the two- engine 767. Gr ayum (l eft) and B ill Sonnemann, and flight service manager Mike Vastine (BO S). paying the bill with your own money?" Friendly Rivals: SYR and BDL After that revelation, the Pufitzer prize Editor's Notes winning author noticed that the bill com piler somehow seemed to be "much more merciful. ''

"Catch the Spirit" will be the catchword of a drive by the U.S. Travel and Tourism Administration to draw visitors to the U.S. this summer. After a high of 23.7 million visitors in 1981 , travel to the U.S. fell to. 20.8 million in 1984. This may be the last hurrah for the USTA; the agency is not funded in the federal budget President Reagan proposed to Congress. . ·What's a full-service airline? Here's what it isn't: When a People Express 747 landed at Denver with engine trouble, its 276 pas sengers were deposited overnight with no information on when they would be taking off again. Come morning they were told they would have to fend for themselves if they wanted to get to Oakland because Flight 003 was heading back to Newark as soon as the plane was repaired. Syrac us e and Hartford held a contes t lastJune -July-Augustto se e whic h stationco uld Reti red Captain Robert Horton would like Rec en. tly, in an article headlined "Count board more international passengers during the three months. Syrac us e came out ahead with 1,118 and hos ted a victory di nner. Hartford boarded855 interna tional, but Your Change'', we talked about the impor to hold a get-together of all flight crew did have more domes tic passengers : 2,569 ·vers us 2,256 . Now the two rivals are at it tance of checking your medical bills, be members, including cabin attendants as again, keeping tr ac k of inter nati onal bof! rdi ngs January thr� ugh June. Pic tur ed are cause people do make mistakes. By well as cockpit, who joined TWA the same (from left) Ed Hunter, general sales manager, BOS; Lou DiLoreto, manager- airport coincidence, the following weekend Nel:V time he did- in May, 1953. services, SY R; Peter DiLemme, ac count repres entative, SY R; John Sheldon, general York Times columnist Russell Baker wrote The reunion is planned during May 21- 24 at the Sahara Hotel in Las Ve:gas, which sales manager, NY C; Maria Tomas ello, automation coordinator, SY R; Harry Har from experience on the same subject.- will offer a $29.96 room rate. Those plan ri ngton, account manage r, SY R; Barb ara Bosworth, ac co unt" repres entative, SYR; He had, he related, undergone "the ap Jim Ewing, manager-pas senger sales, SY R, and Pete Wels h, manager-pas sen ger ning to attend, please contact Captain Hor parently unique experience of paying a sales, BDL. hospital bill out of pocket." And having ton at 4300 Via Dolce, #215; Marina Del paid out of his own pocket he was, to say Rey, California 90292. For hotel reservations, write to the Sa the least, taken aback. Frenc h exchange studefit: A French fam The unknown fli ght hos tess from the hara Hotel; P.O. Box 18437; Las Vegas, He discovered that "the hospital people . ily living near Paris would like their son class of 1936, whose photo was published Nevada 89114. Phone (702) 737-2111. A who compile your bill naturally assume Stephane, 18, to spend part of the summer in the January 14 Skyliner, has been identi first-night deposit is required upon reserva that it will be paid by some immense bu in the United States living with an Ameri fied. "The girl in the picture is Sally Sera tions confirmation. reaucracy wallowing in money. These hos can family, preferably one with a boy his fin Nisewander, '' writes Betty Seay Hawes pital people - decent, humane people - ·age. Stephane has never visited the U.S. of Sarasota, Florida. "I know because we Every other day, or so it seems, someone never imagine that the bill might have to be but spent a month in Britain last year. were in the same hostess graduating calls the Skyliner to ask whether TWA.. paid by a human being, a person made of Stephane 's father, Gerard Mercier, is a sen class." Clipped Wings plans to use the license plate. frames are still available. the same fragile clay as they, and, as such, ior auditor for Air France. They live south photo in its upcoming history of TWA That, by the way, is no exagg�ration. just as capable as they of being financially of Paris, near Orly Airport. The Merciers /flight attendants. We're told that in 14 years some .13,000 · destroyed when confronted by double-digit also have two daught�rs, Edig.e, 21, who is frames have been sold, and that among the aspirin tablets .... It never occurs to them as studying medicine at Paris University, and satisfied customers is President Ed Meyer. NE Seniors Hold Brunch they trowel on the charges that there might Haude, 13. Haude would be interested in Which tells you a couple of things. One, be a human being on the receiving end of an exchange with a family having ·a girl of The Northeast chapter of the TWA Seniors close to a thousand TWAers buy new cars this. staggering bill ... her age who is stt�:dying French. Interested Club will hold a brunch on Tuesday, April every year. Two, in case anybody had any . �."So the hospital bill-compilers labor parents should write to Gerard Mercier, 4 16, at 10 a.m., in the JFK domestic termi- doubts, there's a lot of TWA pride riding to produce bills like this one that asks me to Allee Pierre Loti, 92160 Antony, France. nal. Full details will be mailed to all mem the highways and byways. pay a couple of big ones for an anesthesiol bers well in advance of th:e meeting. To answer the question, yes, the frames ogist." But, he protested, he hadn't needed VoU eyb aU Players : The KLM votleyball are still available and still $7.50 a pair. an anesthesiologist. team, "Wings", is interested in playrng SFO Reunion May 4 Write to Hammerhead Arrow; 770 I West "True," replied the bill compiler, "but tournaments with other airlines. KLM has 10 I st Street; ·overland Pink, Kansas May 4th has been set as the date for a we had one standing by just in case." previously played against several interna 6621.2. reunion of anyone and everyone who ever He couldn't argue with this precaution, tional carriers, including Lufthansa, Brit worked in SFO reservations. "The re but he did find an error in arithmetic that A pass er-by saw a recliner seat displayed ish Airways, Air France, Swissair and sponse· to our notice in the December 17 . had turned a $96 item into a $960 charge. in the window of JAL's Fifth Av enue CTO Japan Air-Lines. Wings has 40 members, Skyliner has been great," says reunion or The computer just arbitrarily moved· the and wanted to buy one. Not a bad· idea, men and women, divided into three teams. ganizer Shirley Orri. "Once a member of ·decimal point. thought someone at JAL, and so the seats If interested, write to: Rob Kernkamp, the TWA family, always a member." Unused to anyone wondering how they are for sale to the public-$2,800 for the chairman, KLM Volleyball Team, c/o The get -together will be held Saturday, were doing to pay the bill, the voice on the standard tecliner and $3,800 for the deluxe TournamentCommissioner, SPLIVM/KL, May 4·at the Villa Hotel in·San Mateo. No telephone had gasped, "You mean you are model. Schiphol Airport (East), The Netherlands. host cocktail hour at noon; luncheon 1:.4 p.m. Cost$12, tax and tip included. Guests are welcome. · TWAer Wins Senior Citizen Essay Competition Cut-off date for reservations is April 1. Bill Dixon, who retired in 1978 as general The essays, 200 to 300 words in length, ·world happenings, uncensored and freely Send check payable to: Shirley Orri - manager-flying, New York, has been were judged on originality of thought, cre presented; the right to practice or ignore TWA Reunion; 214 Alameda; Redwood named winner of a Bill of Rights essay ative expression, grammar, spelling, syn religion as I please; the privilege to join City, California94062. competition for persons age 55 or older tax and contemporary approach. together in free association with citizens of The Villa Ho_tel is offering a rate of $44 living in Northern California. (Bill lives in Here is Bill's award-winning essay: my own age and varied interests; the li single, $50 double for those staying over. San Jose.) There was a separate contest for "To be retired does not mean that free cense to complain and suggest to my Write directly to the hotel at 4000 S. El Southern California. dom is any less precious. To the contrary, I elected representatives, and vote as-I de Camino Real; San Mateo, CA 94403. The first prize of $7 50 was presented to find I treasure my freedoms even more sire. Captam Dixon at an awards luncheon on today, possibly because I have more time to "Lastly, I am grateful for the overall December 10, at the St. Francis Hotel in consider and appreciate them. liberty of thought and action that comes San Francisco. Sponsored by Coast Sav "I am not talking about the choice of from living under a government, imperfect ings and Loan, the selection was made by sleeping late, or playing golf, or postpon as it may be, that is guided by a Bill of the Bill of Rights Commemoration Com ing until tomorrow. I am referring to the Rights that grants me-not only the freedoms mittee, which was formed 44 years ago to rights and protections that have accrued to spelled out in its provisions, but also in Published for Employees by the felsterinterest in the preservation of the Bill me through the Bill of Rights, and which sures in Article 9 that those enumerated Public Affairs Department of Rights of the U. S. Constitution. are not diminished in the slightest because I rights 'shall not be construed to deny or 605 Third Avenue, New York � 0� 58 The annual competition was restricted to am a senior citizen. disparage others retained by the people'. Printed in U.S.A high school students until three years ago "I delight in reading my newspapers and "Yes, the Bill of Rights is the key to Dan Kemnitz, Editor when a senior citizen division was added. magazines with their many contrary views freedom, but it is we who must firmly grasp Anne Saunders, Associate Editor The 1984 theme was "Bill of Rights, The on every imaginable subject, important that key if we are to retain and enjoy our Key to Freedom- What It Means to Me''. and trivial; TV with its instant coverage of freedom."

2 February 25, 1985 Aub rey J. Nob le has been named general SAT's Ji� Smith on 'Top 10' List sales manager- Georgia and the Caroli In the News nas, based in Atlanta. He will move from his current assignment as general manager, Italy, about March 1. Mr. Noble will as Human ·Resources Dept. sume overall sales responsibility for Appointments Announced TWA's forthcoming service expansion at Atlanta, new service at Charlotte and im The appointments of Barb ara Hall and proved service at Raleigh-Durham, says Anthony Anders on to director level posi Don Schields, Easternregion director-pas tions within the human resources depart senger sales. ment have been announced by Jack Ryan, _senior vice president-human resources. Barbara Hall will hold the position of Capitol Hill On director-human resources planning and de Travelfor Parents velopment. She had been regional director personnel in Los Angeles. Mr. Ryan said ''There has been a recent deluge of letters that Miss Hall's function would be to pro to Capitol Hill [from airline employees] vide direct departmental support to execu urging support of certain legislation which tive management in the areas of succession allegedly would provide parents of airline planning, management development and employees the same favorable tax treat training, and affirmative action programs. ment that the employees have," says Dan Tony Anderson has been named direc · Devlin, TWA's director of legislative af tor-equal opportunity affairs. He was for fairs in Washington. He adds that "There is merly manager-affirmative action and no such legislation now on the hill, nor is EEO. Mr. Ryan noted that Mr. Anderson there likely to be in the near future." San Antonio sales manager Jim Smith was mimed one of last year's- top 10 sales would assist management in its continuing Devlin enclosed a letter from Illinois performers . Jim's marketing propos al and sales plan identifying TWA's sales poten Democrat Dan Rostenkowski, chairman of support of TWA's equal employment op tial at Aus tin was largely res pons ib le for the startup of TWA servic e to the Tex as · portunity objectives. the House Committee on Ways and Means, capital las t June. In addition, revenue growth in Jim's. distric t grew some 25% las t The appointment of Kim Golden as di which explains this point. Following is that year. He's pic tured with JoAnne Boykin of All Air Sea Travel in Austin. · _ letter: rector-human resources for the Western re · "The Committee on Ways and Means gion was announced by Mary Jean Wolf, of the tax treatment of fringe benefits dur staff vice president-personnel. Mr. has been receiving correspondence from Front-Line People ing the 98th Congress, it appears unlikely employees of the airline industry regarding · Golden, formerly manager-loss control, that this provision will be changed. 'Leading the Way' JFK� replaces Barbara Hall in heading up legislation amending the Deficit Reduction "I would be very grateful if you couid Act of 1984 (Public Law 98-369). The the field personnel activities for the West provide airline employees with this infor A Chicago clothier once advertised, "Our em region. provision referred to would provide par mation so that the misunderstanding about best ads aren't written. They're worn." ents of airline employees the same favor: the effect of this legislation can be cor In a sense, that's true of TWA's new Cargo Sales Changes able tax treatment afforded employees, rected." advertising theme, "Leadership." The their spouses, and dependent children. proof of th�t advertising is the people of Cargo sales in the United States has been However, the letters contain some misin TWA and how well they do their jobs. reorganized into three regions: Eastern, formation. Since last fall, as reported in the Novem Central and Western. "The new organiza "As you know, the decision to exclude In Memoriam ber 5 Skyliner, a quality assurance team of tion streamlines cargo sales reporting parents from the favorable treatment ac 11 employees has been flying the line to channels and brings cargo sales parallel corded airline employees, their spous�s, observe those employees most in public with the passenger sales structure," says Paul Williamson, former Central re'gion controller .and dependent children was an attempt to contact. Charlie Adams, staff vice president-cargo. who had been on medical leave since March 1, 1984, provide similar tax treatment for employ died last November 26 Skyliner has learned. Mr. Disguised as paying passengers, the Mike Russ o, formerly cargo sales man ees in all industries. It appeared that gener Williamson. joined TWA in August 1953. He was 58 QAOs make their own reservations, buy ager for New York/New Jersey, will head years old and had been controller since 1970. Previ ally employers did not extend employee their own tickets, and accumulate bonus up the Eastern region. Skip Hanso n, for ously he had worked in Kansas City in the audit fringe benefits to tne parents of their em department_ and for technical services as manager mileage as 'eagerly as any frequent flyer. merly cargo sales manager in St. Louis, ployees, with the noted exception of the maintenance equipment administration and regional Rather than compare TWAagainst other will head the Central region. A Western director-management controls. airline industry. Therefore, the exclusion airlines, their objective has been to judge region manager will be selected soon. All His son, Pat Williamson, is TWA station manager from income of the value of an airline pass -from insight and the customer's point of three regiQnal managers will report to Walt at Jacksonville. Mr. Williamson is also -survived by was limited to employees, their spouses his wife, Georgeann, son Paul, daughters Paula and view - how well we live up to the prom Carlin, director-cargo marketing, in New and dependent children. Pamela, and two granqchildren. ises implicit in our advertising. York. "H. R. 6231, which is referred to in the Russell 0. "Russ" Robbins died February 11 of a As part of the program, the QAOs were letters being received, does not address this heart attack. He was 64 years old. Mr. Robbins joined to recommend commendations for inqivid .People TWA April 1, 1940 as a purser; he retired in January situation. This specific legislation deals uals who, in their experience, provided 1983. During his long career he held many manage The appointments of Chris Doan and Phil with a problem faced by Pan Am World ment positions in inflight services and passenger serv outstanding service. (Bear in mind that the Mc Caffrey to new posts at MCI have been Services that does not involve parents of ice programs. His wife, Alice, a son and a daughter QAOs were as subject to weather delays announced. Doan was named director of airline employees. survive. snafusand dumb answers as the next weary maintenance engineering data systems ad "I appreciate the concern of the airline Caroll D. Schneider, retired assistant section man traveler.) ager, MCI, died on January 13. He was 73. Mr. ministration. McCaffrey replaces him as employees for the effect of Public Law 98- The identities of the QAOs are secret. Schneider was with TWA 32 years, joining the com director of field maintenance support. 369; however, after lengthy consideration pany in I 942 and retiring in 1974. He is survived by But Mike Kelly, who has-served as "crew his wife, Beulah. scheduler" for the group, has revealed this Getaway _Express Bus Popular in A111Q Word has been received of the death last October I 0 of list of sotne of the outstanding individuals Silvester R. Forbes, retired JFK security guard. Mr. in the front line who've been seen "leading Forbes, whowas74, retired in 1975. He is survived by the way": his wife, Lena.

J. R. "Rudy" Buckman, retired rese�Yations and In-Flight Services: sales executive, died on January II. He was 68. During a 30-year career with TWA, Mr. Buckman Caroline Dors ey, STL FSM served as reservations manager at Chicago and New Gail Church, LAX FSM York and was district manager for East Africa. He · Lew Lydiard, JFK F!A retired in 1971. Wa ge Pa dgett, STL FSM John M. Robin, 66, retired inspector, Miami, died on January 12. A 36-year TWA veteran, Mr. Robin Peggy Sh erwood, JFK. FIA retired in 1979. He is survived by his wife, Elizabeth, Yvonne Anders on, BOS FSM of Hialeah, Florida. Fern Bittle, STL FSM · William B. Leslie, retired passenger relations repre Caroline Green, MCI F/A sentative, JFK, died on January 13. He was 68. Mr. Ve ronic a Williams, STL F/A Leslie, who retired in 1982 after 35 years with TWA, was a familiar face to thousands of travelers passing Airport Operations: through the New York gateway. He is survived by his wife, Anna, of Houston, Texas. Jim Adduc i, JFK CSA Ph efe Lee, MCI CSA Fred 0. Lowe, retired ramp serviceman, Baltimore, died on January 7 at age 67. Mr. Lowe retired in 1977 Ta mmy Jac ob s, PDX CSA after 18 years with TWA . He is survived by his wife, Jerry Lieb erman, LGA CSA Audrey, of Baltimore. Dennis DeS ous a, PHX CSA John E. Crossno;67, retired mechanic, MCI, died Ron Johns, CLE CSA TWA's Getaway Ex press bus #1 made its first stop in Al buq uerq ue, where more t_ han on January 6. Mr. Crossno was with TWA 1967-79. William Krivda, CMH CSA 400 people regis tered for a TWA- KHFM radio sweeps takes promotion on January 18 . He is survived by his wife, Cleta, of Norman. Okla homa. The Gate Security Team at MCI Priz e was an eight- day London theater package for two. Pic tured from leftare : Cyril ' Frances L. Clanton, a retired MCI fabric shop lead Reservations: Cooper-Lytes, motorcoach driver; Gl oria Marchena, Getaway Tours director; Joann mechanic, died January 3. She was 71 years old. Miss Sy_ kes, TWA Corporate Speakers Bureau, and Ron Hayes, AB Q automation coordi Clanton joined TWA in April l946, retiring in Octo Penny Clark, LAX RSA nator. ber 1979. Linda Martin, LAX RSA

February 25, 1985 3 767 Crosses Atlantic (from page one) Industry NeiNs

New York's East Side Airlines Terminal, virtually abandoned for the past year, has ager, Air Transportation Div., Office of been sold and will be tom down next year to Flight Operations, was among the FAA make room for luxury apartments. representatives monitoring the aircraft and Ttaffic was heavy pilot performances. in January, up 11.7% The 767's computer had been pro for the 12 major carriers. Five- Ameri gramed for the route and alternateairports, can, Eastern, Northwest, US Air and West and Brennan pointed out how a push on the em - had record RPMs for the month. lateral navigation button or heading select TWA's traffic jumped 26.6%. would direct the aircraftimmediately to the EAL chairman Frank Borman predicts his alternate in case of engine troubles. airline will make a profit in 1985, thanks Sonnemann said aircraft and engine per largely to new labor agreements which of formance also could be monitored by data fer greater productivity for less money. link for real-time monitoring on the TWA's Common Stock ground. The 767's data system also records became officially, performances for review at Trans World's listed for trading on the Pacific Stock Ex maintenance center at Kansas City. This change, effective February 6. enables the carrier to pull an engine that Boei ng reported a net income of $787 mil shows signs of potential trouble. lion in 1984. At year's end the planemaker had a backlog of $21.5 billion in orders.

A Near-Perfec t Navigator The Fed eral Aviation Administration said it would fine American Airlines $375,000 The 767, equipped with laser gyros in its for installing plastic instead of metal parts dual inertial reference systems, crossed the in the wings of three DC-I Os. In one in Irish coast approximately one-quarter mile stance, a slat equipped with a plastic pulley off course according to a check of a VHF broke off and fell to the ground on approach navigation facility in Ireland. to Dallas/Ft. Worth.. Capt. Grayum does a pos ition chec k as F8 11 heads forBo ston after the 767 's his tory · Flight time to Paris was recorded at six Americ an wasted no time after the CAB's making trans atlantic cros sing. hours 32 ·minutes- one minute over flight sunset to apply to the Transportation De plan. Westerly winds were strong, clocked. partment for international route rights, in E. Grayum, flight manager, training, Capt. alternate for the carrier, and intensive sim at 200 mph en route, and were part of the cluding Chicago-London, Dallas/Ft. Norman Fausett and Capt. Wiiliam R. Son ulator flying. jetstream that was farther north than usual. Worth-Paris and Dallas/Ft. Worth-Tokyo. nemann, staff vice president, flight safety Trans World had planned to fly the route Sonnemann said the 767 route paralleled (It plans to start Paris service this spring and engineering. "!lnder the current 60-minute rule, but in late the most northerly track in the North Atlan under an exemption granted by the CAB Sonnemann has headed the Air Trans Janu�y the FAA approved the less-re tic Organized Track System. He calculates last year.) port Association's Flight Systems Integra stricted operation. the time disadvantage of flying under the Deregulation has unleashed economic tion committee that undertook the task of As the 767 approached landfall in North 75-minute rule at 20-30 minutes on aver forces that will change Americans' travel proving that 767 extended-range opera em Ireland, the significance of the flight age, a disadvantage that becomes more lifestyles, according to Ed Beauvais, presi tions could be safe and reliable. A 767 became apparent in radio communications. pronounced when the flight is eastbound. dent of Amer,ica West. Before America flight from Lisbon, Portugal, to Seattle in London Control asked if this were the first The disadvantage would diminish if the West was formed, 18 months ago, there February, 1983� convinced him of the air 767 and when the pilot replied in the af FAA approves less-restricted operations, were four daily TWA roundtrips between craft's capability and potential extended firmative, the airwaves began to crackle. allowing twin-engirie aircraft operators

· Phoenix and Albuquerque, in peak season. range application to Trans World. "You're very lucky to have made it," · more flexibility to operate along the usual Now there are 17 flights a day year-round, Since July, 1984, when R. E. Reynolds, one pilot with a distinct British accent said. tracks. six by America West and 11 by Southwest vice president, flying, for Trans World, "Are they still both running?" another Fuel bum in the two-engine 767 on the Airlines. TWA?- priced out the market. _ applied to the FAA for less restricted rules, inquired. Boston-to-Paris trip was approximately Sonnemann had been flying the North At The crew and FAA observers - there 10,000 lb./hr., 7,000 lb./hr. less than the Britis h Caledonian says it will use ''time lantic route on paper, developing daily were 11 agency representatives on board average bum in the three-engine L-1 011 . based pricing" on its New York-London computer flight plans and checking - watched the _readings on the Engine Maximum takeoff weight at Boston was flights which start up on May 1. The sys weather patterns. Indication and Crew Alerting System 325,500 lb., and at takeoff 99,000 lb. of tem would offer fares as low as $70 one Training gf the first group of 16 pilots showing comparative performance data of fuel was onboard. The tanks held 26,500 way for seats sold shortly before takeoff. has included a refresher course in interna the two Pratt & Whitney JT9D-7R4D en lb. of fuel after landing at Paris. tional requirements, procedures for land gines. The 767 operated at 37,000 feet and The FAA grounded another commuter air - irrg at Sondrestrom, Greenland, a new William T. Brennan, the FAA's man- Mach 0.82 for most of the trip. 0 line, American Central, for safety viola tions. The carrier, based in Waterloo, Iowa, serves 23 cities in the Midwest. by observing the safety demos and Serving in first class were Purser Magic Mike & Co. Americ an Airlines graduated 1,694 new service procedures? Bruce Miller and F/A Ann O'Donnell flight attendants in 1984, highest number Understandably, most of the attention No way. -quiet, warmly efficient and digni ever in one year. paid to Flight 810/01 FEB focused on The seventh flight attendant work fied. cockpit, maintenance and airport op ing the trip was Mert Nason, formerly Serving in coach along with Nason Air Wisc ons in and Mississippi Valley Air erations procedures, as. Jim Ott'sAvia director-in-flight services planning, . were Laura 0 'Dwyer-Garceau, lines will merge. Air Wisconsin, the sur tion Week story documents. who did have considerable experience Ta mmy Pierro and Donna Shockley. viving carrier, has been a money-maker Bottom line, just another routine on the 767, but he was head down and They tamed and charmed the usual from the start, in 1970. transatlantic crossing, something elbows flying in the coach section for mix of citizens in the back of the bus, Delta has taken delivery of the first of 60 TWA has done so well and safely for the better part of the trip, which lim including the high energy student Boeing 757s on order. nearly 40 years now- a non-event if ited the benefit of most of this experi group, and all without using whips or you will. ence to grunts, winks and cryptic cattle prods. Tocu t costs, American Airlines has elimi from the passengers' perspective, comments like "they may be stashed Handling a full Ambassador class nated flight service managers at all but two things were equally uneventful- that in the first class galley.'' essentially ail by himself, FSM Vas bases, ORD and DFW. is if you acknowledge that TWA's line Ruth Stogner, Boston general man tine, tagged "Magic Mike" by the People Ex press flew 690 million rpm's in cabin teams have long ago learned to ager-in-flight services, and Boston su press on the flight, balanced the unpre January, up 68% over a year earlier. make something difficult look rou pervisor Nancy Powell also were dictable cross section of needs and tine. along on the _flight, but they concen expectations that typifies that class of People Ex press will increase its fleet to You see, only one of the six Boston trated on staying out of the way and service. Just how he pulled that off 80, including 10 Boeing 747s, by June. flight attendants who bid the inaugural noting the cabin team's observations isn't quite clear, but then that's why ·Braniff trip had ever worked a 767 before. on the path-finding aspects of the serv he's widely recognized as one of the · says it has enough cash - $27 No sweat, TWA's flight attendants ice- what works and what doesn't. best on the line. million - to keep it going through the are qualified on all types of equip Led by flight service manager Mike Not content with that performance, winter. Twenty million of that came from ment, right? . Vastine, the ·cabin crew, like everyone the entire cabin crew got up on the the sale of gate leaseholds to arch-rival You bet. else ·involved, make it look awfully morningof February 3 and did it again American Airlines. Would anyone of the 187 passen smooth and easy. The problems were on Flight 811 out of Zurich back to The British government plans to sell its gers and FAA officials on board have there, but quietly resolved behind the Boston. 48.4% interest in British Aerospace this been able to detect anything unusual galley curtain like true professionals. Made a lot of us feel kind of proud. spring. The sale is expected to earn the government about$385 million.

4 The Ame ric an "revolution" appears to be Robe rt Crand all beco�es chairman and Capt. Dixon Writes Prize Winning Essay spreading to England. The British govern chief executive director of American Air ment bas proposed a semi-deregulation of lines and of its parent company, AMR domestic air fares. Airlines would be able Corp. , effective March 1. Crandall 49, will to change fares 10 days after notifying the succeed Albert V. Casey, 65. For the time Civil Av iation Authority, which would dis being he will also retain his position as the allow them only if they were judged to be airline's president and chief operating offi "predatory". At present, the fare approval cer. process can take months. Arthur Bass resigned as chairman and Pe ople Ex pr ess has signed a 25-year lease chief executive officer of Midway' Air for new facilities at Newark which will lines. He was replaced by David Hinson, a - increase its space to 41 gates, from 21. The director and one of the founders of the . Port Authority is' providing $17 5 million Chicago-based carrier. Bass joined Mid for construction, which People will pay way in 1980 from Federal Express, where he had been president. Neal Meehan con back over _a lease that runs until the year. 2011. tinues as president of Midway.

Tom Lagow, former vp-scheduling who Harold Pare ti, 36, president of People left TWA to join the "new" Braniff as head Express, resigned unexpectedly to be ''his of marketing, has wound up with Republic own boss." He didn't say of what. Pareti Airlines in Minneapolis as vp-mark.eting was a lawyer for the CAB before joining PE planning. when the airline was launched in 1980 with three airplanes. He had been president only The re are expectations- fears, actually six months when he quit. -of further expansion this year by Conti nental and People Express, ''as well as The re will be a turnaround "or a turn-out" possible expa!Jsion east of the Mississippi in 1985 for Muse Air, says Lamar Muse,., by Southwest Airlines," according to the who came out of retirement to again take Wall,Street Journal. "Another cloud over Ge rald Mc Card le (le ft) of Coast Savings & Loan congratulates Bill Dix on, re tired over as chairman and CEO. "I'm not used TWA captain, whose essay on the Bill of Rights won firs t prize in an annual hanging the industry is the possibility that to being associated with failures," he compe titio n spons ored by the bank . Capt. Dix on and his wife, June, we re honored Eastern could become a low-fare carrier if added. gues ts at an awards lunc he on in San Franc isc o. His winn in g ess ay is printed on page its financial condition deteriorates fur two of this issue . ther. " The "fear". is that falling fares will De nver plans a new airport by 1995 to undermine other carriers. replace overcrowded Stapleton. A 15,000- acre site will be annexed in Adams County. For the sec ond time in· a year, New York Pan· Am has selected the new Pratt & implemented last March, gave PARS Whitney 4000 engine to power its 28 new agents the capability to confirm and sell Air has lost a president. Lawrence Twill United Airlines disclosed plans for a new Airbus jetliners. The engine order is ·valued Amtrak services. resigned 81/zmonths after taking over from $300 million 42-gate terminal at Chicago's at more than $200 million. Some 3300 travel agencies which sub Michael Levine. Robert Galloway, execu. O'Hare International Airport. The termi tive vice president (and a former TWAer), scribe to the PARS system will now be able nal is scheduled for completion in 1988 and All eight unions at Pacific Southwest Air to sell and ticket Amtrak in much the same will assume Twill's duties. is part of a $1.4 billion modernization pro lines have agreed to 15% cuts in pay and way they do airline ticketing. gram at 0' Hare. Frontie r sold five McDonnell Douglas benefits in return for a 15% stake in the MD-80s to United Airlines for $96 million· United Airlines is considering sale and airline. PSA had warnedthat it might have _ and is leasing them back from United. The to consider liquidating if the cost savings Court Decision lease-back of its headquarters at Chicago as arrangement will give Frontier, which lost were not approved.· a way of obtaining cash to buy more air A Federal District Court judge. in Kansas $26 million in 1984, much-needed cash. planes. City has directed TWA not to continue Virgin Atlantic trimmed its EWR-LON Fe de ral Ex press has broken ground for a furlough ac:tion in connection with the use Onthe stre ngth of orders from Finnair and flights from five to two a week. $39 million complex at Newark. of ramp service personnel to perform duties Austrian Airlines, McDonnell Douglas has attendant_ to powerback of aircraft at sta Pe ople Ex press accounted for one-fourth decided to produce the MD-87, a smaller tions staffed by lAM mechanics; on a sepa of the 3. 1 billion rpm's flown by the na version of the Super 80 that would seat up Air/Rail Link · rate but related issue, the judge determined to 130 passengers. tional class airlines in 1984. Amtrak railroad tickets can now be issued that the company was within its rights to through TWA's automated ticketing sys discontinue the mechanic aircraft walka tem, PARS. This capability is an industry round and log book inspection on certain International Gathering first, according to Efrain Zabala, TWA's flights. _ staff vice president -automation marketing, The judge's decision was in response to and Robert Gall, Amtrak's vice president an lAM lawsuit that claimed both company sales and advertising. actions were in violation of the "status The first Amtrak ticket printed by PARS quo" provision of U.S. labor law govern was processed in the Georgetown Ticket ing management and labor conduct in the Office, a Washington travel agency. course of formal negotiations. TWA was the first airline to link its Commenting on the court action, execu reservations system with Amtrak's auto tive vice president Dick Pearson said that mated ARROW system. Ticketing com TWA would, of course, abide by the deci pletes a three-phase link-up. The first sion, and expressed the hope that the deter phase, a year ago, gave PARS subscribers mination would "permit the lAM to the ability to view Amtrak schedules and to resume contract negotiations without fur determine availability. A second phase, ther delay."

Charles Messinger, retired inspector-JFK, died Feb ruary 5. He was 69 years old. Mr. Messinger joined TWAin August 1945 and retired January l, 1981. His In Memoriam wife, Thelma, survives. · MCI fleet se�ice helper Emro E. Smith, who had ' retired in April l981 after 18 years with TWA, died Eulous Sasseen, who retired as manager-aircraft T. January 15 .. Mr. Smith was 67 years old. His wife, maintenance operations at St. Louis in November Juanita, survives .. 1983, died December 29. He was 52 years old and had joiried TWA in December 1956. His wife, Jean, JFK Captain Franc is A. Smith died January 29 after a survives. long illness. He was 66 years old. Capt. Smith joined the airline in !uly 1945 as a flight manager and Ernie Larsen, a senior instructor flight operations in subsequently served on special assignments in Da Kansas City, died January 11. Mr. Larsen was 64 mascus and Saudi Arabia. He retired in August 1973. years old. He joined TWA as a mechanic in August His wife, Barbara, a son and a daughter survive. 1940, then flew 22 years as ari international flight Dominick L. Manteo, a senior customer service engineer based at New York before moving to the agent at JFK, died February 5 at age 73. Mr. Manteo ground training department in 1968. Mr. Larsen's joined TWA in May 1959 and retired in December wife, Mildred, two daughters and one son survive. Ne wYork City is home to many pe ople from all ove r the world who are affiliated with 1975. His wife, Frances, survives. the United Nations and fore ign cons ulates . For the ·pas t 17 ye ars TWA's Manhattan Belated notice has been received of the death on Retired Phoenix CSA Robert C. Carlson died De sale s office has sponsore d a Christmas party for the ir child re n, in conj unc tion with August'l8, 1984of A.M. Meek, retired maintenance cember 27. He was 68 years old and had retired from inspector, MCI. Mr. Meek, who was 82, was with the Ne wYork Hilton and the Ne wYork City Commiss ion. Some 250 child re n came las t TWA in May 1976 after 35 years with the airline. He TWA from 1943 to 1967. left no survivors. De ce mbe r to me etSa nta Cl aus (who had gifts for all), eat Christmas cookies, re ce ive a Raymond M. Passarella, pair of TWA wings, and watc h a show by Zappo, a child re n's ente rtaine r. Some of the 67, retired baggage claims Marie Schroeder, JFK CSA, died January 14. Mrs. representative, Chicago. died on January 17. Mr. Schro�der was 68 years old and had retired in May youngs te rs are pic tured with Santa and TWA Corporate Speake rs Gloria Rypke ma Passarella, wj'lo was with TWA 19 years, retired· -in 1977 after 16 years with TWA. Her husband, Joseph, (le ft) and Mary Batje r, who voluntee re d to he lp host the fe stivities . 1982. He is s.urvived by his wife, Doris. survives.

5 Japan: Tours to Japan from Dallas/Ft. Vo lunteers Assist Holiday Travelers Worth and Seattle via Thai International ·Travel Tip s Airways are offered through Interline Rep resentatives, Ltd. Employees, families and parents_ are eligible. One tour offers four nights in Tokyo in the New Ta kanawa Teenagers: Sunrise Hi-Adventure Expedi Prince hotel , a nightlife tour, full-day tour tions offers the adventure of a lifetime for of Toyko and full-day tour to Hakone and children, age 13-18, of airline employees. Mt. Fuji. Cost is $569 per person,-double, Tour groups are limited to 10 youngsters from SEA and $669 from DFW, space and only in exceptional cases may a parent available. join. There are four expeditions this year: An 8-day tour features Tokyo, Hakone/ Utah Parks, June 26-July 2; Florida Canoe Mt. Fuji and the Bullet Train to Kyoto Trip, July 24-30; Utah Desert, July 10-16, (overnight stay). There is also an 11-day and Great Smokey Mountains, Aug. 7-13. tour. The tours are scheduled now through The expeditions run from Wednesday to May 31 and will be available again starting Tuesday to allow passriders to assemble for in October. Contact Interline Representa pick-up at designated airports. . tives, Ltd., 25 West 39th Street, New York Cost of each trip is $450. This includes 10018. Phone (212) 840-6727. · all meals, transfers, fees, admissions and insurance. Colorado Pack Trip: The kids should not be startled at being Granite Mountain met by a rusty Land Rover, and not a fancy Outfitters offers airline employees, their van with Camp Gitcheegoomee painted on families, parents and friends a package the side. These are real wilderness adven including three nights in a rustic lodge, tures, featuring hiking, exploring Indian overnight pack trip (all equipment pro ruins, pit�hing tents, rappelling, rafting. vided except sleeping bag), whitewater raft trip, and all meals from arrival Monday Trekkers on the canoe trip must be able to Thes e nine vol unteers from TWA's Kans as City Cl ipped Wings were among many afternoon until departure Friday morning swim. chapter members who as sisted pass engers at MCI during the hol id ay seas on. Among for Gunnison Airport. Trip operates Applications must be in by May 15. For other duties , the vol unteers , all in distinct_ ive red pull overs , tagged bags, hel ped weekly June 17 through September 20, details phone Walt�r Hunt, the director of wheelc hair and el derl y pass engers in board ing and depl aning, cared for unacc ompa 1985. Rates are $249 for adults and $225 Sunrise Hi-Adventure Expeditions, in Far nied chil dren, staffed the information center and manned the paging phone. Al l told , mington, Utah at (801) 451-7095. for children 13 and under. For more infor they worked 314 hours for TWA. Pic tured are, front row (from left): Linn Weeks, mation contact Granite Mountain Outfit Mary Kay Bain, Ginny Zin,uiterman, Babs Grinter, back row; Lind a Stark Barb Miami Beac h: Americana Hotels offers 0. ' ters, P. Box 744, Sargents , Colorado Kl inghoffer, Bev Stitt, Dol ores Mull er and Fran Lake. interline rates at its newly acquired Eden 81248 (817) 566-2490. Sargents is 40 Roc Hotel of $39, single, double or triple miles east of Gunnison in the Gunnison occupancy. Retirees welcome. For reser Roc ky Mountain Steam Rail road: Danub e River Cruis e: TWAers receive an National Forest at 10,300 feet. Cum vations contact Inferline Representatives, bres & Toltec Scenic Railroad offers daily interline rate of $549 per person double Ltd., 25 West 39th St., New York 10018. excursion trips June 16 to October 14 along occupancy for the one-week round-trip Caribb ean: Special rates on two cruises Phone (212) 840-6727. the Colorado/New Mexico border, be cruise from Passau, Germany. Av ailable from Florida have been extended until tween Antonito, Colorado and Chama, · dates are March 23-30 and November 2-9, The eyes have it. Spec Tech optical shops April 13, 1985. The m/s Boheme sails on New Mexico. The 64-mile route is now a 1985. Stops are made at ports in Austria, will give any TWA employee with valid ID Saturdays from St. Petersburg ·to Key National Historic Site. The trip -is very Hungary and Czechoslovakia. Rate in -card a 20% across-the-board discount on · West, Port Antonio (Jamaica), Grand Cay popular and reservations are suggested. cludes passage, accommodations, all eyewear at its two shops in Manhattan� man and Cozumel (Mexico) . The m/s Ca For a brochure and reservations form con meals and transfers from Munich to Passau Spec Tech offers a complete line of fashion ribe sails from Miami to St. Thomas, San tact Cumbres Toltec Scenic Railroad, with sightseeing and lunch. For complete eyewear, contact lenses, custom-made Juan and Puerto Plata (Dominican Repub & P. 0. Box 789, Chama,' NM 87520 (505) 756- details and reservations, ·contact Interline frames and sports eyewear. All major lic). Per person rates, double, are $399 for 2151 or 0. Box 668, Antonito, CO Representatives Ltd. , 25 West 39th St., credit cards are accepted. Spec Tech New either cruis�. Single occupancy $499; chil P. 81120 (303) 376-5483_ New York, NY 10018 (212) 840-6727. York is at 1052 Third Avenue (between dren under 17 sharing cabin with adults, 62nd and 63rd Streets) (212) 838-4540. $195. A?d port taxes of $25-$28. For res Cors ic a: The beautiful Mediterranean is Dis neyl and: Emerald of Anaheim offers a Spec Tech ii is at 529 Third Av enue (35th ervations contact Hallmark Travel, (800) land of Corsic-a (birthplace of Napoleon I) · special rate of $19.50 per person double Street) (212) 683-4063. 422-4445. is little visited by American tourists, al occupancy to airline employees until De- . though popular with European vacationers cember 30, 1985, subject to availability. who come to enjoy the mountains and TWA Sportswear, Te ddy Bear The hotel .is adjacent to Disneyland and has beaches. It's a favorite spot of Dieter Fried 508 guest rooms, restaurants and swim Sportswear with a distinctive authorized rich, retired TWA Nice sales manager, who ming pool. Rooms sleep up to five at no TWA logo is available through New York is org�nizing a one-week "Discover Cor additional charge beyond the double rate. reservations agent Horton Hargrove. The sica" familiarization tour of the French Friends and relatives accompanying airline selection includes T-shirts, crew-neck territory May 9-16, following the May 1-9 employees will also be entitled to the spe sweatshirts and hooded jogging suits. In Seniors Nice-Monte Carlo Rendezvous. cial rate. For reservations call (800) 821- addition, there's an irresistible Teddy Bear Dieter has other Corsican vacation pack 8976. In California (800) 321-8976. ID wearing a TWA T-shirt. ages planned as well. For information con required at check-in. Each item is silk screened by hand, made tact Dieter at TWA Mediterranean Seniors, of 50150 shrink resistant cotton/polyester 14 Quai Antoine Ier, Monte Carlo, Spain: Speaking of leading the way, as we and available in a choice of white with red Monaco. Phone 011-33:-93-505050. have lately, Frank Howell, retired sales letters or .red with white letters. Egypt� "I've just returned from an en manager at Madrid, will personally lead a The 11-inch Teddy Bear is made of chanting trip to Cairo," writes JFK-based Seniors tour ("Let's Visit Spain Again") child-proof non-toxic materials and sports flight engineer Lew Judd. ''By chance my leaving from JFK on March 17. At this a white T-shirt with red letters. wife and I met a licensed tour guide at tne writing there are a few last-minute open Price list: Jogging suit: adult $30, chil Citadel who is a walking encyclopedia, ings. Time is of the essence, though, so if dren's $20. Sweatshirts: adult $15, chil plus has a good sense of humor and very interested phone Frank at his home in - Tuc dren $10. T-shirts: adult $10, children $7. good command of English. son at (60_2) 297-4472. . Teddy Bears: $15. Indicate adult size S, M, ''Ahmed Hussein El Melighi (call him L, XL or children's sizes S (6-8), M (10- Europe: Hussein) has been a guide for 25 years; Caesar Hotels, now in its 15th 12), L (14-16). Also choice of colors. he'll take you to places most tourists never year of interline tour operation, has pub Please print. lished two new brochures describing its heard of. To find hi_m, pay the entrance fee ·------·ORDER FORM ·------· to the Citadel (2 Egyptian pounds), go to 1985 spring-summer tours. One features the entrance of the Mohammed Ali Masque motorcoach tours of Europe, the other of ITEM QUANTITY SJZE COLOR PRICE (each) TOTAL and ask for Hussein. Prepare yourself for fers a selection of Mediterranean and Car ADULT TEE ' $10.00 ibbean cruises. Call Caesar's toll-free at CHILDRENS TEE 7.00 - an unforgettable day. " (800) 4-CAESAR. ADULT CREW NECK 15.00 Lew also discovered, as have countless · TWAers before him, that "TWA" is a CHILDRENS CREW NECK 10.00 magic word in Cairo. "Don't foul it up," Delta Offers 75°/o Tr avel ADULT JOGGING SUIT 30.00 _ he pleads. "Treat everyone you meet as a CHILDRENS JOGGING SUIT 20.00 Delta now offers TWA employees unlim friend, and you will be received as a friend. TEDDY BEAR 15.00 ited 75% space available travel on its do (Pnces Include Shipping & Tax es) Ac apulc o: A Milan TWAer, lead CSA Fa mestic routes and to Nassau and Bermuda. SHIP TO: TOTAL ENCLOSED____ _ r------�------�--, brizio Forleo, recently vacationed in Mex This is in addition to the once-a-year pass Send check or money order to: HARVERA, · I Name � P. O. Box 409, East Elmhurst, N.Y. 11369 ico and recommends an Acapulco also available. The 75% reduced. rate is I I For C.O.D. orders or information ' restaurant, "Las Ta blitas". It is located at self-ticketed by TWA. I Address I call collect I I Costera M. Aleman 200. and offers a 15% Delta no longer offers 50% positive I City/State/Zip I L-�------� (718)507-6427 . discount on presentation of TWA I. D. space personal travel or parent travel.

6 February 25, 1985 Stephen C. Carl isle. MKC Harry R. Hoglander, ORO Karl R. Prell, MCI Thomas H. Hoyte , SFO Cheryl A. Pribus, PHL Ronald T. C�rlson . JFK . Elizabeth A. Caubrewalthall, MKC Nicole N. Huet, CDG Gerald A. ·Puterbaugh,. IND Michael A. Cayton, MCI Wi lliam M. Hughes, SFO Norman L. Rechlin, MCI Anniversaries James E. Clark STL Alice C. Hurley, PHL Albert E. Redmon, MCI John K. Cleaveland, JFK Robert G. Hurst, MCI Eugene T. Reed, BOS George F. Coleman, JFK Dennis A. Janisch, LAX Elaine D. Renihan, LAX John Collins, STL Randall B. Jessee� MKC James E. Reynolds, MCI Richard A. Corey, STL Alice L. Johnson, MCI Gerhard Riedl, MCI Gordon L. Myers, LAX Lawrence B. MacPherson, MCI Ge·rald L. Corpening, MCI Loye L. Johnson, MCI Robert E. Riley, MCI March James T. O'Brien, SFO Jack B. May; IN D James E. Crockett, MCI Julie A. Joyce, LGA Leroy Ritter, MCI Harley R. Pearce; MCI Leroy M. McAllister, BAL W. Bertha E. Dasher, LGA Melvin R. Kass, JF� Barbara J . Ross, LAX Rudolph M. Popolo, JFK Luella N. Medlin, JFK Heibert C. Dawkins, Jr. , .ORD Donald J. Kimmel, STL Dominick Rucereto, MKC 40 Ye ars Francis E. Robertson, MCI Nicholas Nigoghosian, LAX V. Delavigne, CDG Ralph H. Kinzinger, STL Jerry L. Ryan, MCI Wallace S. Roze, JFK Ralph M. Perlick, CHI Y. John F. Carroll, LGA Richard J. Desio, NYC Wesley D. Kirkwood, MCI Dianne Sheleng Breiner, JFK James 0. Scrivener, MCI Annie A. Picard, CDG Edward G. Ducharme, SFO Clivs C. Di Susa, JFK Marcia A, Koch, MKC Edward C. Sendelbach, ORD Fay Rosenshein, NY C Juan Selas, MCI Chester J. Stolarski, ORD Wayne H. Disch, MKC Edward M. Kubachka, PHL Russell J. Stokes, MCI Shari J. Rothe, JFK Edward P Sheehy, JFK Peter Talento, PIT Herbert R. Divelbiss, MCI Kathleen A. Lauriha, LAX Anthony J. Tarricone, JFK Terry R. Ruckstuhl, DEN Leroy J. Sidman, LAX Edward L. Dowling, MCI Margrit G. Lefors, LAX Golden J_. Tay lor, JFK Carl E. Sharp, STL Barbara A. Simkins, LAX Marvin R. Driggs, LAX John M. Levan, NYC Rita C. Sherrill, MKC Donna E. Simons, LAX 35 Ye ars Laurence Duffy, PHL Eva M. Lipka, JFK Robert R. Snyder, LAX Anna Marie M. Singlar, JFK Brock W. Dutton, JFK Joann Losey, MKC Louis L. Fogiel, TLV 25 Ye ars Henry J. Spencer, SFO Judith L. Smith-Kennedy, SFO Sharon K. Faris, LGA Norman D. Low, MCI Carl P Hilts, M�C David Taylor, LAX Tom E. Soetaert, MCI Nunzio Abbadessa, LGA David L. Fisher, MCI Maria L. Magri, JFK Ramona Nardella, HPN F. Andrea Utigard, LAX Sandra D. Spain, IND . George A. Bartell, CHI Helen K. Flanagan, JFK Thomas R. Maher, STL Edward J. Vardyan, MCI Sara H. Voss, STL Fred L. Stallings, PHL Fred D. Barton, MCI Joanne T. Fleischmann, JFK J. Margiotta, PAR Harold H. West, CMH Jeanne M. Standifur, SFO George Bednar, CHI Barbara B. Force, LAX Margaret H. McCarter,, JFK Robert E. Willis, STL Anthony J. Stankus, LAX · George L. Bermea, LAX Martha J. Ford, SFO Robert J. McClenathan, MKC 30 Ye ars Rinaldo R. Zucchi, ROM Patricia A. Stevens, JFK Jack M. Bombatch, CMH James J. Franklin, LHR Allen L. McCorkle. TUL Glenda A. Striegel, LAX Alexander Bannister, JFK Nancy L. Bragg, JFK John B. Gaiser, NYC Irene C. McEnery-Forman, LGA Robert E. Stutesman, MCI Roy E. Baruth, JFK Franco F. Cardini, MIL Charles L. Galutia, MCI James W. McGuinness, AUS 20 Ye ars · John. S. Sutorka, STL Stanmore Bennett, JFK Mary R. Cervarich, LAX Linda K. Garrett, JFK James H. McKenzie, MCI Lawrence C. Swartzell, NY C Earl H. Box, Jr., MCI Paul G. Clements, NYG Osvaldo 0. Agostinho, LIS Joseph H. Genne, STL Nancy B. McLean, LAX Philip Tanis, LGA John P Burke, JFK Luciano L. Coarelli, ROM Jerry R. Anderson, STL Carl J. Genova, MKC John 0. Merchant, STL Curtis E. Taylor, Jr. , MCI Ralph C. Chase, MCI Elizabeth 0. Collins, BOS Robert S. Anderson, LAX Frank J. Giresi, JFK Donald B. Miller, ST L • Jerry R. Colavito, EWR Dorothy J. Conti, MKC James Astudillo, JFK Wilbert Gomez, JFK Ronnie G. Miller, MCI David L. Thompson, MCI . Humberto V. Dominguez, LAX Lillian R. Craft, LAX Felix W. Augustine, Jr., LAX Jose J. Gonzalo, MAD Charles W. Mitchell, LAX Teddy G. Tompkins, LAX Billie J. Elder, MKC William J. Dinkelmeyer, Jr., TPA Marilyn J. Baker, MCI Paul T. Grigat, NYC James W. Moore, MKC Marlene P Toole, LAX Marcheta A. Troxel, SFO Barbara C. Giles, SFO Michael J. Dzendzel, DAY Linda L. Ben·nett, LAX Richard A. Grove, MCI .Margaret M. Morfett, JFK . Albert R. Hawes, JFK James C. Edwards, MKC Jorge Berdichevsky, JFK Joyce Y. Guerber, LAX Hans P Mori, MCI Gary L. Tunks, MKC Adam T. Herman, JFK Leslie C. Frey, PIT Ronnie G. Bohlander, LAX Hubey S. Hall, MCI Clive D. Mould, MCI Charles L. Turecek, MKC Candido Hernandez, JFK Ross C. Griffin III, ABQ Eros E. Bordini, MIL George W. Hammersley, STL Gordon H. Mueller, CHI Kathleen Wa dlow, NYC Howard F. Hofmeister, JFK Homer L. Helms, IND Joseph Bouadana, JFK Elizabeth J. Hammill, JFK Michael L. Murtha, MKC William G. Walker, lAD _ · Timothy Holland, JFK Robert R. Hohman, LAX Arthur L. Bourdlais, MCI Sally J. Harb, LAX Walter W. Niehaus, MCI Robert E. Webster; MKC Johnnie F. Johnson, MCI Lila H. Holtby, LAX Richard A. Bowen, STL Allan L. Helseth, MCI James E. Norton, MKC Ruielle G. Westlake, MCI Richard L. Kerr, JFK Qouglas L. Honn, MCI Paul B. Bowlin, MCI Karin A. Hess, JFK Robert W. O'Connor, PHL Bobby R. Whitehead, LAX Charles J. Logue, JFK James T. Kane , PHX Kathleen A. Brennan, JFK Ruth L. Hickman, SFO . Iris M. Oltrogge, BUR Margaret A. Whyte, JFK Joseph A. Magner, MCl Robert L. Kimball, MKC Manfred Brusseler, JFK James E. Higgins, LAX Anne M. Pahl, NYC Zona G. Wiesmayer, ORD Edward McDonnell, JFK Joyce A. Kirby, LAX Edward G. B1,1llen. MKC Robert K. Hildebrand, MKC Carolyn M. Peel, MKC William C. Wilkinson, MCI Robert W. Mehl, JFK Dean L. Kline, MCI Albert C. Calhoun, MCI Sandra L. Hill, JFK Jorge F. Pineda, MIA William B. Wintringham, EWR Robert L. Morgan, LAX Barbara M. Lux, JFK Michael L. Campbell, STL Carolyn E. Hinkley, LAX Howard A. Pollock, ORD Nancy L. Wisdom-Altieri, SFO

joy of flying." From Aerophobia The psychiatry department at the univer TWA er Zigzags Way to Silver Medal To Joy of Flying sity came up with the idea of an aerophobia clinic because of the number of referrals of There are, out there, a lot of people who ¥e people with the problem, says Walt. scared to death to fly. You couldn't give "We're dealing with something that nor them a ticket, let alone sell them one. mal people have," he explains. "We know They've got aerophobia. Fear of flying. that the majority of fears - whatever they Many want very much to overcome their are- are learned. And something that is fears. There is help available, through learned can be unlearned." "Joy of Flying'',. a group therapy program During 40 years of flying for TWA, at the University of Kansas Medical Center whenever Captain Gunn spotted a white and under the direction of Walt Gunn, re knuckler, "My manner of reassuring him tired TWA captain and assistant clinical (or her) was on the spot, brief, but for the professor of psychiatry. most part effective." Since the program was introduced, in "Joy of Flying" consists of four ses cooperation with TWA, last October, says sions, costing $100. The first two are class Walt, "I can guardedly state that we've had room discussions of the origin of fear and no failures among the people who have how to deal with, or cope with, phobias, come to us. which Gunn defines as "irrational fears." "They are unanimous in stating a The third session is a "field trip" to a marked degree of confidence in managing cabin simulator on the eighth floor at their fear or anxieties' to the extent that TWA's Jack Frye Training Center in do.wn they plan on flying with some me·asure of town Kansas City. There participants "go joy and relief. " through the motions" of a mock flight. His goal is ''to change fear of flying to The final session is ·a trip to the airport and, for those who wish, a 20-minute sce TWAer Ed Petsc henik (second from right), tec hnic al spec ialist in corporate informa Tampa Golf Tourney nic flight on Air Midwest. "The flight is tion servic es at 605, showed his prowess as a skier rec ently by finishing second in the optional, because we don't know if every slalom at Cervinia, Italy. The rac e was part of an airline ski week organiz ed by the o The TWA-Ta mpa First Annual G lf one is ready for that step," says Walt. .. and Milan sales offic e. Dan Kerrigan (white pullover), a·tour repres entative f-orMariana Classic will be helfl at the Seven this is important: Each participant is en Matterhorn Ski Tours , pres ented Ed with a silver medal and a bottle of wine. Joining Springs Country Club on Wednesday, couraged to bring a friend or relative who is in the fes tivities were two ski ins truc tors from Cervinia. April 24. The tournamentwill be open unafraid to fly and who will be supportive · to all airline employees and guests. when the person does decide to fly. teen revenue seats for TWA," he notes Walt's) would require a minim!Jmnumber Entry fee of $35 includes the awards One · of Walt's first "clients" was the proudly). of 10 participants and a maximum of 20, dinner. A local. auto dealer will offer a husband of a TWA flight attendant who Because the university program is lim and the fee would be $90. Again, partici $12,000 car to anyone shooting a hole regretted rarely taking advantage of her ited to nearby residents, Gunn has designed pants would be encouraged to bring a com in-one. Participants receive a special TWA travel benefits because of his fear. a condensed one-day seminar which would panion, at no charge. rate of$24.95, single or double, at the "Maybe this will do the trick," he told be available anywhere on TWA's system. Information on the "Joy of Flying" sem Biltmore Hotel in New Port Richey, Walt. . Florida, and Av is will offer a $19.95 Several of those who got up courage to ''Saturdays are the best time, at a location . inars can be obtained by contacting Captain per day rate. For details and entry take the optional scenic flight were "first accessible to the airport for an hour or two Gunn (Dr. Walter H. Gunn) c/o Depart form, contact Nick Nicoletta or Betty riders-'' who were ecstatic over their experi of environmental exposure, including ��nt of Psychiatry; College of Health Sci Collins of TWA in Ta mpa at (813) 883- ence. boarding and sitting in an aircraft and meet ences; The University of Kansas; 39th and 3253. In November, 14 of Walt's "graduates" ing flight crew members," Walt advises. Rainbow Blvd.; Kansas City, Kansas flew TWA to St. Louis and back ("Four- The ''quick cure'' (our words, ·not 66 l03. Phone (9 l3) 588-6400.

February 25, 1985 7 Continental Airlines earned $50.3 mil Industry News lion in 1984, in contrast with a loss of A Meeting of the Minds $218.4 million in 1983. Fourth-quarter Due largely to $370 million in cost savings by Pat Kusnick earnings were $14.5 million, compared in 1984, Eastern Airlines narrowed its net with a year-earlier loss of $57.1 million. A task force comprised of representatives loss for the year to $37.9 million; it re Revenues for the year more than doubled, from domestic and international flight at ported a fourth--

UAL, Inc., parent of United Airlines, had Pan American will increase its transatlan an operating profit of $643.3 million and a tic flights by 41% next summer. net profit of $282.4 million in 1984. Southwest Airlines reported a net income Fourth-quarter earningswere $67 million. for 1984 of $49.7 million. The airline alone earned$258.9 million for the year, compared with $120.7 million in Northwest Airlines plans 10 transatlantic 1983. Fourth-quarter airline earnings were flights a day this summer, a 13% increase $59.4 million, up 26%, even though reve from last year. nues were flat. The Reagan Administration plans to ask Delta Air Lines reported a �et income for Congress to end $45 million in subsidies 1984 of$25 8. 6 million, in contrast to a loss that assure commercial air service for 135 Movable "carts" helped task force streamline service. From left are: Lou D' An- · of $13.9 million in 1983. Operating in small communities in the U.S. tuono, Lucille Collins, Mary AnnAyers and John Desmond. come totaled $348.5 million. Fourth-quar Midway Air president Neal F. Meehan has ter net earnings were $73.9 million. United regards low-cost, low-fare Conti But this explosive growth is straining a resigned, only three weeks after the depar nental and People Express as a clear and fragile structure, warns Business Week Western Airlines reported an $11.4 mil ture of the airline's chairman and chief present danger and has decided to stay with magazine. There have been problems that lion operating profit for 1 984, its first since executive officer, Arthur C. Bass. Midway most of its discount fares rather than follow raise questions about how well its free 1979. It is now the large sf carrier at Los suffered losses in 1983 and 1984. a fare scheme of American's. form organization can work now that it has Angeles in terms of flight departures. CEO Although revenues -were up by 90% Peo grown to 4,000 employees. And the com Gerald Grinstein said "We will make better Virgin Atlantic has cut the one-way fare ple Express still lost $9 million in the fourth petition is getting tough. In answer, chair decisions and probably make them faster" , on its two wee-kly London-New York quarter, reflecting strains caused by the man Donald Burr says, "In 1985 we intend as the result of former TWAer Robin flights to the equivalent of $109, for tickets discount airline's rapid expansion. to pull back and consolidate. It's time for Wilson joining Western as president. sold in London. TWA spokesman Jerry some fine-tuning." Pan Am expects to report a loss of about Cosfey said that "Pending other develop The Transportation Department re $200 million for 1984. The carrier lost an ments in the marketplace, TWA does not vealed that an intensive three-month in Detroit has replaced MinneapolisiSJ. Paul estimated $100 million last year on cur plan any response." spection of U.S. airlines last spring led to as Republic's major hub. Daily departures rency conversions, as 35% to 40% of its grounding or restricting operations of 16 Inless than five years, People Express has have been upped from 97 to 134. revenue comes in foreign currencies. airlines. The special inspections also led ' become the 12th largest airline in the U.S., People Express to temporarily ground 55 Eastern reinstated wage cuts of up to 25% serving 31 cities in the U.S. , plus London, Piedmont, which now has 50 daily depar pilots as not being properly certified. in the wake of a loss of more than $30 with 368 daily flights. By summer it will tures from its Dayton hub, is adding a $3.3 Alaska Airlines grounded 90 pilots. million in Jan�_ary. have a fleet of nearly 80 airplanes. million regional reservations office_ there.