Enfield Safeguarding Adults Board and Safeguarding Children Partnership Safeguarding Enfield Annual Report 2018-19

www.enfield.gov.uk/SafeguardingEnfield

Enfield Clinical Commissioning Group Here are some of the organisations working to keep children, young people and adults at risk safe in Enfield.

Enfield Clinical Commissioning Group

North Middlesex University Hospital

We all have a role to play to help keep children, young people at adults who may be at risk, safe. If you have concerns, please contact us and we can act to stop abuse. Annual Report 2018-19 3 Please talk to us

Safeguarding children, young people and If you don’t want to talk to someone you don’t adults at risk is everyone’s responsibility. As know, you can ask an adult that you trust, like someone who might live, work or study in a teacher or youth worker or even a friend, to Enfield you have a role too. If you are worried make the phone call for you. When people are about someone or yourself, please talk to us. working with children they have to follow set procedures, but they will explain to you what You can get help in any of these ways. they will do and should be able to support you Children and young people through the process. If you or the person you are concerned about is under 18 (a child or young person): ChildLine • Ring the Children Multi-Agency Safeguarding ChildLine have launched the Hub (MASH) Team on 020 8379 5555, ‘For Me’ app – the first app Monday to Friday 9.00am to 5.00pm. to provide counselling for young people via smartphone and other • Call the emergency duty team on mobile devices. For more information 020 8379 1000 at night and weekends, and to download the app for free, go to: and tell them what is happening. www.childline.org.uk/toolbox/for-me • For people who work with children and young people, please make your referral using the Children Portal: Adults www.enfield.gov.uk/childrensportal If you or the person you are concerned • You can email at: about is over 18 (an adult at risk) you can [email protected] call anonymously on the Adult Abuse Line: 020 8379 5212 (Textphone: 18001 020 8379 • In an emergency – such as when someone 5212). In an emergency always call 999. is being hurt or shut out of their home – ring the police on 999. You can also There is also helpful information on the ring ChildLine on 0800 1111 or visit the Safeguarding Enfield website. Go to: ChildLine website: www.childline.org.uk www.enfield.gov.uk/SafeguardingEnfield 4 Enfield Safeguarding Adults Board and Children Partnership Contents

5 16 43 Foreword from the Chair Protect people at risk Appendix A Relevant agencies 7 24 Introduction Learn from experience 47 Appendix B 9 27 Enfield Safeguarding Data Safeguarding in Enfield Improve services 51 Appendix C 10 31 Partner Statements Summary of what we did in New Safeguarding Children’s 2018-19 arrangements 12 34 Prevent abuse Priorities for 2019-20 Annual Report 2018-19 5 Foreword from the Chair

As the Independent Chair of the Enfield Safeguarding Adults Board and the Safeguarding Children Partnership, I’m delighted to introduce the 2018-19 report for the work done to keep people safe in Enfield. Safeguarding is everyone’s business, and if you Our work on Modern Slavery has also been Keeping children, young people and adults are worried about a child, family, young person very encouraging. Enfield is developing an at risk, safe from harm requires highly skilled or adult at risk, please speak up using the ambitious programme of work to tackle and motivated staff. I want to thank everyone contact information in this report. We can help. this. Awareness raising work began in early across the partnership who contribute on a 2018, and we now have Modern Slavery daily basis to what is a very challenging area of 2018 onwards has seen various changes champions, a multi-agency working group, work. across the Safeguarding Partnerships, as well and we are developing a strategy. Enfield, with as significant changes in the law which has the Human Trafficking Foundation and the I trust you will find this report informative, led to the joint responsibility for safeguarding Local Government Agency, have established a and if you have any feedback on the report children across the Local Authority, Clinical network, which is leading to sharing of or on any of our work, please email us at: Commissioning Group and Police. Financial learning, and improvements in practice. [email protected] pressures on all our partners continues, and in this context, it is good to find lots of work taking I have been joint Chair of the Adults and Geraldine Gavin place that we can be proud of. Whilst we are not Children’s work since September 2018, Independent Chair of the Safeguarding Adults complacent about the challenges, it is important and since the establishment of the new Board, and Safeguarding Children to recognise the progress being made. Safeguarding Children arrangements we have Arrangements been working under the recently launched A notable success has been the outcome of Safeguarding Enfield banner. The Safeguarding the Children Services Ofsted Inspection. In Adults Strategy 2018-23, and the Children March 2019, Enfield Council received a “Good” Safeguarding Partnership arrangements, both rating and the report indicated that “children in inform much of our partnership work, and are need of help and protection, child in care and discussed more later. One of the main benefits care leavers in Enfield receive good services”. of the new Safeguarding Enfield approach is Whilst it was the Local Authority under scrutiny that Adults and Children’s Safeguarding are clearly all partners contribute to keeping able to work more closely together, learn from children and young people safe, and the report each other, and organise messages for the commends the multi-agency partnership community in one conversation focussing on approach across the borough. preventing or stopping abuse. 6 Enfield Safeguarding Adults Board and Children Partnership

Safeguarding Adults Board members, June 2019

Safeguarding Children Partnership members, June 2019 Annual Report 2018-19 7 Introduction

This report presents the work that the Enfield Safeguarding Adults Board, the Safeguarding Children’s Partnership, and the organisations that are part of them have done to keep children, young people and adults at risk of abuse, safe.

The report covers the period 1st April 2018 to 31st March 2019. The style and presentation of this report has been developed by Enfield Safeguarding Adults Board’s Service User, Carer and Patient group.

Care Act 2014 (Adults) The Care Act requires the Board to report on its activities in the past financial year, and its plans for the coming year to keep people who may be at risk of abuse or harm, safe.

Working Together 2018 (Children) The statutory guidance says we must publish a report at least once in every 12-month period. It must set out what we have done as a result of the arrangements, including on child safeguarding practice reviews. The report should also include evidence of the impact of the work of the safeguarding partners and relevant agencies.

Annual Report 2018-19 9 Safeguarding in Enfield

Safeguarding is the work done to protect children, young people and adults who are, or may be, at risk of abuse or harm.

Safeguarding is everyone’s business. This The work of the Safeguarding Partnership means you, your friends and families, your is organised into one of four areas: Prevent neighbours, as well as the people who work abuse, Protect those at risk, Learn from for organisations like Enfield Council, the Experience, and, Improve Services. Police, the NHS and others, have important roles to play to help keep people safe in our community. Care Act 2014 (Adults) The Enfield Safeguarding Adults Board Safeguarding work in Enfield is is a statutory board formed under the brought together in two ways: Care Act 2014. 1. the Safeguarding Adults Board, and The Local authority, the Police and the 2. the Safeguarding Children’s Partnership. NHS are statutory members of the Board.

These arrangements bring together organisations that work in Enfield to make sure Working Together 2018 there are good ways of working to keep safe children, young people and adults at risk. (Children) The guidance requires the arrangements The Safeguarding Adults Strategy 2018-23 agreed by the Safeguarding Partners outlines our work and priorities for Adults at risk; to be in place by the 29th September. and the Safeguarding Children Arrangement (Note: Enfield’s arrangements were document (2019) details how partnership work agreed and signed on 5th June 2019). for Safeguarding Children is organised. Many of the Activity Groups (please see page 31) work The Statutory Safeguarding Partners for both Children’s and Adults Safeguarding. are the Local Authority, the Police, and Both of these documents can be found at: the Clinical Commissioning Group. www.enfield.gov.uk/SafeguardingEnfield 10 Enfield Safeguarding Adults Board and Children Partnership Summary of what we did in 2018-19

This section presents a summary of the main pieces of work that the Enfield Safeguarding Partnership completed or oversaw in 2018-19. This is followed by information presenting work in each of the four priority areas.

Ofsted rating Modern Slavery Safeguarding Safeguarding “Good” A dedicated team Adults Strategy Adolescents Enfield’s Children Social Care was established in 2018, and Children from Exploitation services were inspected and in a short space of time Partnership strategy have deployed a range of between 4th and 15th March arrangements This strategy was launched 2019. Ofsted inspect across awareness raising activities From June to August 2018, we on 1st April 2019. four categories: (face-to-face training, online consulted on the Safeguarding training for social care staff This is Enfield’s strategy Adults Strategy 2018-23. 224 • The impact of leaders on and regularly updates to to prevent and tackle responses were received, with social work practice with strategic multi-agency boards exploitation and abuse of 80% agreeing with priorities of children and families and meetings). This has adolescents in the borough. Prevent abuse, Protect people, impacted over 350 members It sets out our collaborative • The experiences and Learning from experience, of staff. arrangements to ensure that progress of children who and Improve services. preventative and protective need help and protection Enfield Council has played a mechanisms are effectively pivotal role in the formation of During the year we also • The experiences and safeguarding young the London Modern Slavery develop the new arrangements progress of children in care people from harm, and for Leads Group. for Safeguarding Children. This and care leavers was agreed by the partners supporting victims. and launched in June 2019. • Overall effectiveness The Strategy has a Pledge committing organisation to Enfield received the “Good” Both of these documents are deliver on the priorities. Our rating in all categories. legally required and inform our work. Safeguarding Partners signed the pledge in June. (IMPROVE) (PREVENT) (IMPROVE) (PROTECT) Annual Report 2018-19 11

Safeguarding Child Death Working Community Information Reviews Nationally to Awareness Panel Every child death in Enfield improve Locally As part of the new The purpose of the is reviewed, to ensure there Enfield has a strong record Safeguarding Children’s Safeguarding Information is appropriate bereavement of putting service users at Partnership arrangements, Panel is to effectively share support, and to help us the heart of it’s safeguarding a joint Activity Group with information to identify any understand if there are any adults processes. This Safeguarding Adults Board, risks of harm to those who patterns or issues that need approach is called Making called the Community use services, and to prevent to be addressed. Safeguarding Personal Awareness Raising Group any future or additional harm (MSP) and we’ve been part has been set-up. Over 2018-19 there were 22 taking place. of a national project, with child deaths (death of a person This is bringing together the academics, local areas and under 18 years of age). good work already taking The Panel can initiate actions central government groups place in the children’s 3rd such as Provider Concerns, to create an audit to measure Sector, and the work of the Quality Checker visits, how well this is being done: Service User, Carer and Immigration Enforcement visits, an outcomes framework. London Fire Brigade visits. Patient group to improve Enfield has been part of awareness of abuse in national workshops to community groups. improve consistency in safeguarding practices.

(PREVENT) (LEARN) (PROTECT) (PREVENT) 12 Enfield Safeguarding Adults Board and Children Partnership Prevent abuse

In this section we present the work we’ve • dehumanised, treated as a commodity or Modern Slavery includes County Lines and done to prevent abuse from happening. bought and sold as ‘property’ Human Trafficking. This can include: • being kept in substandard working/living Enfield Council, as the borough’s largest • raising awareness about risks so people conditions employer, signed the Charter against Modern can stay safe; Slavery on 18th October 2018. This showed • physically constrained or has restrictions the council’s commitment to removing Modern • making sure we’ve identified the right placed on his/her freedom of movement Slavery from it’s supply chain. priorities (consultations); and, • continue to work in ways that can prevent abuse from happening.

Adults Modern Slavery Modern Slavery is the exploitation of people who have been forced, deceived, or coerced into a life of labour and servitude. It is a crime hidden from society where victims are subjected to abuse, inhumane and degrading treatment. Modern Slavery is linked to Human Trafficking, but not all victims of modern slavery have necessarily been trafficked. Examples of enslavement include: • a person who is forced to work or serve – through fear and threats of violence • is ‘owned’ or controlled by an ‘employer’ who uses mental or physical abuse to exercise control Enfield Against Modern Slavery Charter Annual Report 2018-19 13

A multi-agency working group was formed the risks around Quality and Safeguarding Despite the increase in concerns this was on 5th November 2018 to ensure a more it is crucial that there is effective sharing of maintained. streamlined and dedicated response is information about concerns agencies may have. provided to potential victims of modern slavery. Making sure our community has a This is now the Modern Slavery Board and is Enfield has aSafeguarding Information voice in setting our priorities chaired by the Director of Health and Adult Panel which brings together the Local The language we use in Safeguarding can be Social Care. Authority’s Safeguarding Adults team, the Care Quality Commission (CQC), Enfield NHS highly technical. The Service User, Carer and An extensive programme of training has started Clinical Commissioning Group, the London Patient subgroup highlighted that community and seen over 350 officers trained face-to-face. Metropolitan Police, London Fire Brigade and engagement would be more effective if it was The eLearning training figures in the Protect others, to share intelligence about quality in Plain English. They lead on the Safeguarding section are in addition. issues in Enfield’s care and support provider Adults Strategy 2018-23, and helped to steer the strategy consultation. Modern Slavery Champions have been placed organisations, ideally before they become throughout Enfield to ensure that our statutory safeguarding issues. The strategy consultation took place between organisations have the knowledge and skills The Panel met eight times over the year, and as 4th June 2018 and 31st August 2018. We to respond appropriately when concerns a result, 81 different actions were undertaken, received a total of 224 responses. The are raised about potential modern slavery including out of hours visits, contract monitoring responses show that approximately 80% of cases. These champions have access to visits, provider concerns meetings and Quality people agreed with our priority areas of Prevent specialist training which they then disseminate Checker visits (please see page 29). abuse, Protect Adults at Risk, Learn from throughout their teams. experience, and Improve services. There is a dedicated page on MyLife to support Responding to every Safeguarding Some of the ways we let people know about members of the public and professionals with Adult concern the consultation: dedicated resources and links about modern Over 2018-19, we received 2,307 concerns • Advert in Our Enfield magazine slavery. Go to: www.enfield.gov.uk/mylife about adults who people were worried might • Bulletin to the voluntary groups Preventing Abuse in Enfield’s Adult be experiencing abuse. The majority of these concerns do not require a Safeguarding response. • Facebook and Twitter posts Care Providers However, in Enfield, we have a commitment Enfield has 178 CQC registered providers, one to respond to every concern with a contact to • Presentations to voluntary sector groups of the highest numbers in London. To manage make sure future abuse might be prevented. and council staff 14 Enfield Safeguarding Adults Board and Children Partnership

Prevent abuse

Children

Raising awareness in schools about exploitation Two important pieces of training were provided to students, one dealing with sexual exploitation (Chelsea’s Choice), and another discussing County Lines. Chelsea’s Choice Across the year, performances of Chelsea’s Choice a powerful and thought-provoking play, focusing on the challenges and dilemmas many young people face was delivered in schools. The play continues to have a positive impact by prompting a great deal of discussion and learning opportunities. It has helped young people gain a better understanding of the devastating impact that sexual exploitation can have on a young person’s life. It provides them with some skills and knowledge to be able to protect themselves from this form of abuse. County Lines Awareness raising training was provided for secondary school students. County Lines is a term used to describe gangs, groups or drug networks that supply drugs from urban to suburban areas across the country, including Annual Report 2018-19 15

market and coastal towns, using dedicated Early Help for Children A streamlined electronic referral and information mobile phone lines or ‘deal lines’. They exploit, The Early Help Family Hub triages all early system was developed and recently launched, groom, children and vulnerable adults to move help referrals ensuring that children and families aimed to reduce bureaucracy and simplify the drugs and money to and from the urban area, can access the service(s) they need quickly processes. This is called the Children’s Portal. and to store the drugs in local markets. They will and efficiently.The Early Help Family Hub You can raise concerns about children or make often use intimidation, violence and weapons, went live in September 2018. Early Help referrals. (www.enfield.gov.uk/ including knives, corrosives and firearms. childrensportal) There was an increase in referrals accepted For a description of how we monitor and by Early help, a total of 1,025, with also a respond to exploitation risks please see the continuing increase of cases, total of 136, Protect section, page 18. being stepped down to the Early help hub, Total number of students impacted by between November 2018 and March 2019. Year groups Indicating that there is a strong local early help model and offer. Within the Joint Service for Disabled Children (JSDC) there are approximately 700 children Year 7 1,091 Chelsea’s with disabilities receiving a service. 160 Year 8 963 Choice have an allocated social worker. The service Year 9 410 provides a strong offer to families, and staff 2,716 Year 10 252 have been trained to deliver positive behaviour support programme. Notable successes with supported internships has led to 83% still in employment and 17% returning to college. The number of children being permanently Year 7 240 County excluded has seen a year on year reduction. Year 8 400 Lines Also, an increase in children who are being Year 9 1,695 electively home educated in the current 3,590 Year 10 1,255 academic year. 16 Enfield Safeguarding Adults Board and Children Partnership Protect people at risk

One of the main tasks for the Safeguarding Partnership is to make sure we have excellent responses to concerns. We do this through having clear policies, good training, looking at our data and audits (checks). Here we present our some key policies, talk about our training and present some high-level data.

Adults Care Act 2014 (Adults) Making Safeguarding Personal Safeguarding Adults duties are detailed “National Outcomes framework” in Section 42 of the Care Act and in the accompanying Statutory guidance. Enfield has done some really good work in Where the following criteria are met this area, achieving the Gold standard in 2015 for a concern the Local Authority, following an evaluation from Bournemouth who is named as the lead agency University. for safeguarding, must ensure that a Alongside a team of academics, central Safeguarding Enquiry takes place. The government departments and other local criteria that a concern must meet to areas, we are part of a national project that require an enquiry are that: it is about has developed an audit tool which will help us a person who is over 18 years of age, understand whether service users really are at with care and support needs, and who the heart of their safeguarding processes and is experiencing, or is at risk of, abuse identifies where improvements can be made. or neglect, and is unable to protect Over 2018-19, we have been part of the first themselves. group of local areas to test the outcomes framework, making sure our local practices remain excellent. Annual Report 2018-19 17

Number of concerns reported Adult at risk’s view on whether their about adults desired outcomes were met

Concerns that led to enquiries Met | Partially met | Not met Concerns that did not lead to enquiries Not applicable | No Safeguarding form

343 (62.5%) 135 (24.6%) 2018-19 656 (28.4%) 2018-19 16 (2.9%) 1,651 (71.6%) 2,307 549 27 (4.9%) 28 (5.1%)

421 (66.4%) 147 (23.2%) 2017-18 741 (45.9%) 2017-18 13 (3.0%) 875 (54.1%) 1,616 634 34 (5.4%) 13 (2.1%)

331 (60.3%) 146 (26.6%) 2016-17 771 (67.4%) 2016-17 10 (1.8%) 373 (32.6%) 1,144 419 57 (10.4%) 5 (0.9%) 18 Enfield Safeguarding Adults Board and Children Partnership

Protect people at risk

Children

Safeguarding Children in numbers 2018-19

29,353 382 1,025 1 number of contacts to children were early help assessments Local Learning Review Children Services over the looked after (LAC) completed in 2018-19, commissioned and 0 2018-19 year (27,301 in at the end of year compared to 977 in 2017-18 published on the website previous year) from 347 the previous year 1 As of the 31st March 2019 162 Out of Borough Serious Case children and young people Joint Service for Disabled Children Of the 382 LAC, Review was contributed to by identified as affected by provide services to 700 children local Enfield agencies 71 are UASCs, children sexual exploitation (Unaccompanied 160 of these (CSE), this is an increase on Asylum-Seeking Children), previous years and an indicator had an allocated an increase from 63 children 22 of increased awareness social worker the previous year child deaths were reviewed in 2018-19 Annual Report 2018-19 19

Safeguarding Adolescents from Critical Incidents Protocol for Exploitation (SAFE) Strategy Schools and Education settings The SAFE strategy has been put together to The protocol was developed following the prevent and tackle exploitation and abuse of tragic Manchester bombings of 2017. The adolescents in the borough. It sets out our protocol enables schools to work through what collaborative arrangements to ensure that might need to be done at a time of crisis and preventative and protective mechanisms are demystifies the psychological processes. It was effectively safeguarding young people from developed for the partnership in consultation harm, and for supporting victims. It replaces with Children and Young People Mental Health our 2014 Child Sexual Exploitation Strategy. Partners (i.e. Educational Psychology Service (EPS) and Children and Adolescent Mental Adolescents often face multiple threats outside Health Services (CAMHS) , Schools & Early of their family lives. This strategy, in connection Years Improvement Service, Police, Emergency with other related plans, strategies and policies, Planning, Public Health, Schools). is about how we prevent and tackle all forms of exploitation including: To find this document, please visit our website: www.enfield.gov.uk/SafeguardingEnfield • Child sexual exploitation • Children and young people exposed to Female Genital Mutation (FGM) exploitation through gang involvement, county lines, trafficking and serious youth violence This is a form of child abuse and violence • Radicalisation and the prevent agenda against women and girls (VAWG). The Enfield • Children missing from home or education. VAWG strategy highlights that FGM is a crime under the Anti-Social Behaviour, Crime and The Strategy includes a pledge to: Lead and Policing Act 2014. collaborate, Pursue, Prevent, Protect, Prepare. In 2018-19 a new FGM Steering Group was Members of our Safeguarding Partnership established, led by Public Health, with Health, signed the pledge on the 5th June. voluntary organisations and Enfield Council teams. The group are focusing on raising You can find the strategy on our website awareness and strengthening responses. www.enfield.gov.uk/SafeguardingEnfield 20 Enfield Safeguarding Adults Board and Children Partnership

Protect people at risk

Children in Need of Protection Compared to 2017-18, there was an increase Two social work practice weeks focused on Overall contacts to children services increased in in child protection enquiries. This rose to 115.3 domestic abuse and sexual abuse with specific 2018-19, to 29,353 contacts; this is compared per 10,000 children, which was low compared activities, team discussions and workshops. to the outer London borough average (156.40) to 27,301 contacts received in 2017-18. The percentage of CPP under neglect and and our statistical neighbours (205.36). There emotional abuse has slightly decreased. Due to a strong early help model, there has has also been an upward trend in the number been a reduction in contacts to the Children’s of children with Children in Need plans and Private Fostering Multi-Agency Safeguarding Hub (MASH) who are then subject to a Child Protection service in 2018-19, 14,211 contacts, down Plan. A review of cases was undertaken and Locally, there are low numbers of known from 19,418 in 2017-18. this found that decision making and thresholds private fostering arrangements. There were Number of contacts to Children Social have been appropriate and proportionate. 10 private fostering placements closed during the year and 6 notifications of new Care At the end of March 2019, there were 296 private fostering arrangements of which 30,000 children subject to a child protection (CP) 5 became private fostering arrangements. 29,000 29,353 plan. The number of children subject to child Private fostering was an area Ofsted identified 28,000 protection plans in Enfield has remained for further improvement around consistency. relatively low for some years but has increased 27,000 27,301 Action has been taken and there are changes over the last few years. At the end of 2016-17 in the local arrangements. 26,000 Enfield had a rate of 26.6 per 10,000 children 25,000 (223 children), and at the end of 2017-18 it was Children on the edge of care 2017-18 2018-19 27.9 per 10,000 (235 children). Our commitment to strengthening families and Number of MASH contacts There has been a significant increase in CP improving relationships has enabled children to 25,000 Plans under the category of physical abuse remain living within the family home safely and 20,000 since last year, from 3 (1.2%) to 29 (9.79%) and sustainably. 19,418 15,000 sexual abuse from 4 (1.65%) to 10 (3.37%). 14,211 Children on the edge of care, or those whose 10,000 There has been more focus on the impact families need support maintaining relationships 5,000 of domestic abuse on children, particularly in the family homes, receive a good response 0 younger children and the risk of physical harm and over the year good outcomes have been 2017-18 2018-19 during incidents of domestic abuse. achieved. From January 2018 until February Annual Report 2018-19 21

2019, the Family Adolescent Support Team Missing Children (FAST) has worked with a total of 107 young Between April 2018 to March 2019 there people at risk of homelessness or entering were 487 episodes of missing, this was the care system, and their families. Of these attributed to 158 children. Ofsted identified young people 21 became Looked After further improvement in the response to Children, 68 were supported to live at home children missing from home. A response to and 18 were assisted to access supported this, following leadership investment, was the accommodation and to engage with services establishment of a return home and debriefing to enable them to follow a pathway through service. housing to independent living. To complement the work of the Family Child Sexual Exploitation Adolescent Support Team, a service was In 2018-19, 162 children were identified as commissioned in July 2018 for 1 year to affected by CSE (increase from 136 in the work with children aged 8 to 16-year olds on previous year). There has been a year on year the edge of care. The 6-month review of 40 increase in the identification of exploitation, children has shown a 90% success rate, 17 with a notable increase in young people with cases successfully closed, 19 stepped down indicators of criminal exploitation. This year a from CP to CiN/Early Help and only 1 child new Safeguarding Adolescent for Exploitation became looked after and 3 children remained subject to child protection plans. There is (SAFE) strategy was developed. evidence of improved education, employment CSE list profile 2016-2019 and training outcomes: increase in school 180 attendance in 10 cases and 2 young people 160 162 gained employment. 140 120 136 Enfield’scare applications remain low at 100 112 80 5.60 per 10,000 child population, this down 60 from 6.60 (2018), 7.30 (2017). For 2019, our 40 20 statistical neighbours were higher at 12.27 per 0 10,000. There is a national downward trend. 2016-17 2017-18 2018-19 22 Enfield Safeguarding Adults Board and Children Partnership

Protect people at risk

Progress of Children in Care There has been a continued focus on recruiting Progress of Care Leavers The number of looked after children (LAC) new foster carers; this year has seen a The Leaving Care service is currently working placements has remained stable with a gradual slight decrease in the number of foster carer with a total of 263 looked after children and increase during 2018-19. At the end of March approvals. 14 new mainstream Foster Carers care leavers aged between 16 and 25. At the 2019 there were 382 children in care, an were approved over the last year, a decrease end of the financial year 60% were showing as increase of 10% (35 children) from the number from 18 last year. 13 Enfield children were being in Education, Employment and Training. at the end March 2018. The year has seen adopted in 2018-19, a small increase from This is an improvement from the previous an increase in the number of Unaccompanied 2017-18 when 12 children were adopted. year, but there continues to be room for Asylum-Seeking Children, who make up 19% Enfield has joined the Adopt London North improvement. of the looked after children. Regional Adoption Agency and its go live in Feedback from care leavers with mental health The completion rate of Personal Education October 2019. During 2018-19, 4 sets of issues requesting more emotional support Plans for Looked after children is good adoptive families were approved. This is resulted in an increase in the use of mentors with improvement in education attainment considerably less than in 2017-18 when 11 and additional support from the HEART service. and reduction in exclusions. Annual health families were approved. assessments of young people increased to between 85 and 92%. However, there has been a decline in young people accessing dental checks, which have fallen below 70%. Arrangements for Looked After Children and those Adopted Most looked after children are placed with foster carers, 69.5% at the end of March 2019, this was below the national average of 73% (2017-18). There are no children in welfare secure accommodation. 20% are in semi- independent. Annual Report 2018-19 23

Training data for 2018-19 A key part of making sure we have an effective safeguarding response, is by making sure we have effective training. The table here shows the training that’s been delivered in the year.

Adults Safeguarding Adults: Awareness 128 KEY: Modern Slavery Training: Professionals 98 eLearning Modern Slavery and Human Trafficking 76 Seminar Safeguarding Adults under the Care Act 2014: Making 54 Safeguarding: Adult Abuse Awareness 54 Mental Capacity Act and DoLS Awareness 53 Safeguarding Adults (EN) Awareness L1 (Face-to-Face) 20 Medication Management and Audit 12 Self-Neglect and Hoarding 10 Best Interest Assessor (Refresher Course) 8 DoLS Signatory Training (Legal Update) 7

020406080 100 120 140

Children Positive Behaviour Support 130 KEY: Child Protection 98 Key third sector-led courses Basic Child Protection 74 Multi-agency courses Community Child Protection 62 Prevent 43 Introduction to CSE 31 Managing allegation against staff 22 Impact of Parental Mental Health 19 Child to Parent Abuse 19 Signs of Safety workshop 15 Substance Misuse 13

020406080 100 120 140 24 Enfield Safeguarding Adults Board and Children Partnership Learn from experience

Here, we discuss the various tools the Enfield Safeguarding Partnership uses to understand where things might have been or are going wrong and learn lessons.

Outcomes and findings from all our reviews Adults Safeguarding Adults Review are used to promote a culture of continuous referrals in 2018-19 learning and improvement across the partner agencies. The processes here are required by Care Act 2014 (Adults) A referral was received regarding the care and law, either the Care Act for adults safeguarding, treatment to an older woman living by herself. The Care Act places statutory or Working Together for children’s safeguarding. In October 2018, the referrer was advised this functions on the Board. One of these would not progress to a SAR. Learning from is in relation to review events and the case has been to develop a Hoarding Policy. practices when things go wrong. One review was agreed in July 2018 in response The Safeguarding Adults Board must to how partners provided care and treatment to conduct a Safeguarding Adult Review a young woman. This review is in progress and (Section 44) should an adult with care is expected to be reported on in 2019-20. and support needs die or experience serious harm, and abuse or neglect is Safeguarding Adults Reviews in suspected, and where there are concerns Progress: about how partners worked together. • A review which was agreed in December 2017 in response to the care and treatment What is a Safeguarding Adults to an older woman living by herself is still on- Review? going. The review will be reported in 2019-20. A Safeguarding Adults Review (SAR) is a • A review which was agreed in December process that investigates what has happened 2017 in response to the systemic financial in a case and ultimately identifies actions abuse of service users over a number of that will reduce the risks of the same incident years is still in progress. The review will be happening again. The investigations are reported in 2019-20. completed by people who are not involved in the case. Annual Report 2018-19 25

Safeguarding Adults Reviews that we • Fire Risk Identification and Management A local process in Enfield has been established have published • Carers and Support which builds on our previous best practice in • Mental Capacity mortality reviews. Learning from the reviews Thematic Review of Domestic Abuse • Organisational Factors will be collated nationally and locally, with local The purpose of the thematic review was to learning being reported to the Safeguarding audit practice across agencies relating to Review for Mr N Adults Board, the Local Authority and Clinical domestic abuse and seek to understand why The review relates to the care and support Commissioning Group in the Annual End of Life a particular group are more at risk or may have received by a man with learning disabilities. The Report. Review training is being provided by experienced poorer outcomes. review was published in February 2019. The NHS England and the ILDS will have 10 trained review staff from across the service. Information Key recommendations: themes of learning from the case are: on the programme is available at www.bristol. • Need to strengthen front-line practice with • Reasonable adjustments required to meet ac.uk/sps/leder/easy-read-information regard to adults at risk and domestic abuse the needs of people with learning disabilities Over the 2018-19 financial year period, 11 • Need to strengthen multi-agency working – services accessed by telephone mortality reviews have been ‘signed off’. and responses • Long term planning – services, perspectives • Reviewing and strengthening carer and facing the future A number of improvement areas have emerged assessments • Use of the Mental Capacity Act (MCA) from the reviews, and these have been shared • Developing a pathway for perpetrator work • Professional to professional communication with our Safeguarding Adults Board partners, • Service responses to be survivor informed as well as regionally and nationally through the • Communication and relationships with the Review process. The lessons include: Review for Mr A family • Mental Capacity Assessments All Safeguarding Adults Reviews can be The review related to a fatal fire case and was • End of Life care found on our website: www.enfield.gov.uk/ published in February 2019. The themes of • Annual Health Checks SafeguardingEnfield learning from the case are: • Shared records • Recording, Supervision and Sharing Learning Disability Mortality Reviews Information • Early Intervention, Assessment and Review As from the 1st April 2017, all NHS and Local • Identifying and Managing Risk authority bodies are required to notify and • Training review all deaths of children (4-17) and adults (18+) with learning disabilities in their area. 26 Enfield Safeguarding Adults Board and Children Partnership

Learn from experience

Children Over the year, 10 child death cases were Modifiable factors, in other words, things that reviewed: 10 cases, 8 cases were from could have been done differently, were found in Children’s Review during 2018-19 previous 2017-18 financial year. two cases. Serious Case Reviews (SCRs) are published on Of the 10 cases reviewed: 4 were males, 6 eCDOP came into use with one-year funding the Safeguarding Enfield website. females. 8 deaths were unexpected, 5 cases from NHS England. Enfield started using the were referred to the coroner, 5 post-mortems system in December 2018 and we recorded 9 One local learning review was started in 2018-19 were undertaken, 1 inquest was held. deaths from December 2018 to March 2019. focusing on neglect suffered by children whilst in the care of their parents, where there were concerns about substance misuse and domestic abuse. The case was referred to the national Child Safeguarding Practice Review Panel, who confirmed that a Local Learning Review was appropriate. The review is due to be completed in 2019-20. One out-of-borough serious case review was contributed to. Child Death Overview Panel (CDOP) The Child Death Overview Panel determine and share key learning from every Enfield child death. They monitor and challenge agencies for the completion of identified actions and publish a separate annual report. Between April 2018 and March 2019 CDOP received notifications of 22 child deaths (death of a person under 18 years of age). The number of deaths reported over the last three years has been stable. Annual Report 2018-19 27 Improve services

We have a number of processes to help us improve the quality of our services. This is an important part of managing safeguarding risks.

Some of these processes are national, for Adults example, OFSTED inspections, and others are local, for example, the Quality Checkers. Supporting Enfield’s Adults NursingSocial Homes number of beds They all have a role to play in making sure our Care Providers services and safeguarding responses meet 80 to 90 (4) Nursing Homes local people’s needs. Enfield has one of the largest number 70ofto 80care(2) number of beds 55 to 70 (1) providers in London, including 85 care homes.40 to 55 (3) 25 to 40 (2) 80 to 90 (4) The map here shows the spread of care11 to 25 (1) Nursing Homes Residential homes homes (nursing and residential)number of beds we haveNumber of bedsin 70 to 80 (2) 80 to 90 (4) 40 to 60 (7) the borough, one of the highest in London.Nursing All Homes 30 to 40 (4)number of beds 70 to 80 (2) 20 to 30 (10) 55 to 70 (1) registered providers are monitored by the Care80 to 90 (4) 55 to 70 (1) 10 to 20 (17) 6 to 10 (15) Quality Commission. 40 to 55 (3) 3 to 6 (19) 70 to 80 (2) 40 to 55 (3) 25 to 40 (2) 55 to 70 (1) 11 to 25 (1) 40 to 55 (3) 25 to 40 (2) Residential homes 25 to 40 (2) 11 to 25 (1) Who are the CQC?Number of beds 11 to 25 (1) 40 to 60 (7) Residential homes Number of beds 30 to 40 (4) Nursing Homes Residential homes The Care Quality Commission (CQC) is 40 to 60 (7) 20 to 30 (10) 30 to 40 (4) number of beds Number of beds 10 to 20 (17) 20 to 30 (10) an executive non-departmental6 to 10 (15) public 10 to 20 (17) 3 to 6 (19) 6 to 10 (15) 40 to 60 (7) body of the Department of Health and 3 to 6 (19) 80 to 90 (4) Social Care of the United Kingdom. It Nursing Homes 30 to 40 (4)number of beds was established in 2009 to regulate 70 to 80 (2) 20 to 30 (10) and inspect health and social care 80 to 90 (4) 55 to 70 (1) 10 to 20 (17) services in England. 6 to 10 (15) 40 to 55 (3) 3 to 6 (19) 70 to 80 (2) 25 to 40 (2) 55 to 70 (1) 11 to 25 (1) 40 to 55 (3) Residential homes 25 to 40 (2) Number of beds 11 to 25 (1)

40 to 60 (7) Residential homes Number of beds 30 to 40 (4) 40 to 60 (7) 20 to 30 (10) 30 to 40 (4) 10 to 20 (17) 20 to 30 (10) 6 to 10 (15) 10 to 20 (17) 3 to 6 (19) 6 to 10 (15) 3 to 6 (19) 28 Enfield Safeguarding Adults Board and Children Partnership

Improve services

Provider Concerns Process Our Provider Concerns process was The Care Quality Commission rate all of the providers they inspect. The tables below show initiated eight times in the year through our these ratings for 2018-19, and for the previous year. Safeguarding Information Panel. 2018-19 (ratings at end Requires Yet to be Outstanding Good Inadequate Total The process brings together the organisations of March 2019) improvement inspected that are involved with a care provider to Community based adult discuss concerns and risks, and work with 1% 64% 12% 1% 22% 94 the provider to make improvements for the social care services residents or service users. The process can Residential social care 0% 83% 11% 3% 3% 71 include a suspension on new placements, or in some cases, particularly if there is a risk of de- Residential social care 0% 69% 31% 0% 0% 13 registration, an exit strategy. with nursing

The Provider Concerns process was developed Total 1% 72% 13% 2% 13% 178 in Enfield, but now forms part of the Pan- London Safeguarding policy and procedures. 2017-18 (ratings at end Requires Yet to be The policy can be found on the MyLife Enfield Outstanding Good Inadequate Total website. Go to: www.enfield.gov.uk/mylife of March 2018) improvement inspected Community based adult 0% 59% 11% 1% 29% 82 social care services

Residential social care 0% 85% 13% 0% 3% 72

Residential social care 0% 69% 23% 0% 8% 13 with nursing

Total 1% 71% 13% 1% 16% 167

* All Inadequate provision will be subject to Enfield’s Provider Concern processes Annual Report 2018-19 29

Quality Checker projects Mystery Shopping Quality Checkers are service users and carers Quality Checkers took part in a mystery Quality Checker quote; who live in Enfield who work with us and tell shopping project working with the Council’s us about what’s working and what needs Corporate Customer Experience team. The Our contribution really does make a improvement. Over the year, they’ve been aim is to test the customer experience when difference to improving standards of care. contacting the Council and to share feedback involved in the following projects. Deborah, Quality Checker with the Corporate Customer Experience Red Bags Board to improvement practices. In partnership with NHS Enfield Clinical Other work Commissioning Group and NHS providers, Quality Checkers took part in the pilot scheme Quality Checkers take part in consultation Quality Circle for Nursing Homes of ‘red bags’. Red bags were introduced panels in adult social care to improve services There are 12 nursing homes in Enfield. by the NHS Enfield Clinical Commissioning for local people. They regularly attend the To improve and maintain quality Group to improve the experience of residents ‘Disability Related Expenditure group’ (part of standards the managers are regularly in care homes admitted to hospitals and also the financial assessments process) and also brought together to form a Quality Circle. communications between hospital staff and the ‘funding for small grants panel’, which was They discuss issues that are impacting care providers. Quality Checkers distributed a group formed to look at grant funding and on quality, and with the support of bags to 40 care providers in the borough and which organisations are awarded social care Safeguarding and Quality staff work on conducted follow up visits to collect provider funding grants to support vulnerable people. improvements. The group meet quarterly. feedback following a three month period. An application submitted on behalf of the Value for Money Activities in Care project to the MJ Local Government Awards Nurse Assessor Home Toolkit was highly commended by the awards panel Enfield CCG and Enfield Council jointly as a ‘valuable service’. Developed a toolkit for care providers to fund a nurse assessor, who provides share ideas and good practice of activities specialist clinical advice as part of in care homes which are low cost and value Safeguarding concerns, and Provider for money, including local places of interest concerns processes. The Nurse assessor for day excursions. Toolkit was shared with focuses a lot of attention on resolving all residential care providers in Enfield and is issues in Nursing homes in the borough. updated regularly. 30 Enfield Safeguarding Adults Board and Children Partnership

Improve services

Children Ofsted inspection of Children Services Ofsted inspected Enfield’s Children’s Social Care Service between the 4th and 15th March 2019. They determined a grading against four judgement areas. Enfield achieved a “Good” in each area.

Judgement Grading

The impact of leaders on social work Good practice with children and families

The experiences and progress of Good children who need help and protection

The experiences and progress of Good children in care and care leavers

Overall effectiveness Good

The inspection report said that “children in need of help and protection, child in care and care leavers in Enfield receive good services.” To read the report, please go to: https://files. api.ofsted.gov.uk/v1/file/50070309 Annual Report 2018-19 31 New Safeguarding Children’s arrangements

The Safeguarding Children arrangements were signed off at a Safeguarding Partnership day on the 5th June 2019. The day was well attended, and also saw the signing of our Safeguarding Adolescents from Exploitation (SAFE) pledge.

Why did we make changes? The changes detailed in the Children and Three of the Activity Groups are joint – Insights, Social Work Act 2017 and Working Together Practice Improvement and Community In May 2016, a review of Local Safeguarding 2018 are the government’s response to the Awareness Raising. A list of relevant agencies Children Boards by Alan Wood was published. recommendations. that the new arrangements apply to can be The review presented its view on the found at Appendix A. effectiveness of Local Safeguarding Children’s These tell local areas what they must do from Boards and made recommendations on how the 29th September 2019. The ambition Enfield Safeguarding Children’s the arrangements to safeguard children and is that these changes will improve the way Arrangements young people could be improved. organisations and communities work together to safeguard children and young people. The biggest changes are that: Insights • Local Safeguarding Children Boards (LSCBs), which are set up by local Community Practice authorities, will be replaced by safeguarding Awareness Improvement siness Un partner arrangements. Raising Bu it

• The three safeguarding partners (Local Executive Authority, Police and Enfield Clinical Commissioning Group) will have a shared P art hip responsibility for these arrangements. ners Vulnerable • The Local Authority is no longer leading this Child Young area of work. Death People In Enfield, we have used these changes and an opportunity to encourage more joint working between adults and children’s safeguarding. 32 Enfield Safeguarding Adults Board and Children Partnership Annual Report 2018-19 33 34 Enfield Safeguarding Adults Board and Children Partnership Priorities for 2019-20

The following pages outline the key actions for 2019-20 and how they relate to our overall priorities. You will note that community engagement, and co-production are key themes; as well as using technology and data to better focus the work we do.

Prevent abuse

What How Actions for 2019-20 How will we know Engage with our community, to Create a culture in Enfield where Complete an awareness raising Completed toolkit, with feedback promote a culture where abuse our community has a zero toolkit for Safeguarding Adults from community groups where it and neglect are not tolerated tolerance of abuse and neglect and Children, and develop a has been tested. and understand how to report methodology to engage with our (Adults and Children) any concerns they may have. (We communities (face-to-face, and can develop our own marketing online). materials or use our neighbours tools to help us with this). Use technology and social Improve website and social media Rebuilt the website so that it will New website developed with media to engage with our presence, so people can stay work more effectively on multiple feedback from Service User, Carer community, professionals, informed and report concerns; devices. and Patient reference group and providers and voluntary promote developments in assistive young people, and published. organisations technologies and social media options (including video calls). (Adults and Children) Work to reduce isolation Online training; community Develop project and make at least Project plan developed by March engagement to encourage groups two funding bids to support work. 2020. (Adults) to stay in touch with people who might be isolated. Annual Report 2018-19 35

Prevent abuse

What How Actions for 2019-20 How will we know Work with people alleged to Identifying and working with Use analysis of Safeguarding Project plan will be outlined and have caused harm to prevent people who will benefit from Concern data to finalise project ready to initiate. further abuse support and intervention. plan by March 2020. (Adults) Raise awareness of exploitation Highlight the Enfield Safeguarding Deliver a conference for local Conference is delivered. Success of adolescents to wider Adolescents from Exploitation businesses and third sector will depend on attendance and partnership Strategy, and work of the organisation by March 2020. feedback from delegates. Vulnerable Young People’s Activity (Children) Group. Improve outcomes for children Implement Reducing Parental Work with DWP, KnowledgePool By end of March, Reducing who are living in families that Conflict (RPC) awareness raising and Early Intervention Foundation Parental Conflict training and are experiencing harmful and practice skills, based on to develop training to social care awareness raising sessions parental conflict established evidence. staff, safeguarding partner and delivered. Agreement for RPC relevant agencies. to be embedded into Family Resilience Strategy. 36 Enfield Safeguarding Adults Board and Children Partnership

Priorities for 2019-20

Protect adults at risk

What How Actions for 2019-20 How will we know Make sure our community Raise awareness about our Adult Develop our website and online/ Attendance and feedback from knows how to recognise and abuse line, online resources, and social media offering; so that the community activity and visits to report abuse different types of abuse through engaged networks have resources website. our marketing and community that can support their work with (Adults and Children) engagement activity. members of their community. Make sure professionals are Ensure partners and providers Develop and deliver training Attendance and feedback from appropriately trained, with a have trained professionals to the programme based on learning training sessions. focus on Making Safeguarding required level of safeguarding. from reviews and audits. Co- Personal Everyone who works with adults ordinate training, as far as at risk should have safeguarding possible, with neighbouring areas. (Adults) adults basic training, which includes: different types of abuse, including hidden or under reported abuse such as Modern Slavery, Domestic Abuse, Female Genital Mutilation, and details of what to do to report concerns. Develop a pack to help people Paper and online factsheets; Website needs to be re-built so Downloads of factsheets; visits to protect themselves from abuse information videos; and links to that people can confidently use page. and harm organisations that can help (e.g. it. From this platform, we need for fraud, home security). to raise awareness of our five (Adults) factsheets amongst Adults Social Care users and their Carers. Annual Report 2018-19 37

Protect adults at risk

What How Actions for 2019-20 How will we know Develop online tool to make Update website with new tool; this Ensure effective links between Hits on website, improved sure everyone knows how to will also make sure that as partner website and MyLife pages. Create referrals, feedback in audits. access different services organisations change, once space for people who work with updated, other agencies will still children and adults at risk to (Adults) know who to contact and what highlight referral details. everyone does. Ensure there is effective multi- Develop work of Insights group to Identify key area of analysis Analysis product completed, and agency analysis of data/ explore current data and methods and develop product to inform response options identified. information to understand to create an effective local picture. risk assessments and identify current and emerging risks appropriate responses. (Adults and Children) 38 Enfield Safeguarding Adults Board and Children Partnership

Priorities for 2019-20

Learn from experience

What How Actions for 2019-20 How will we know Check that the way we manage We have regular checks and an Implement Safeguarding Adults Audit reports, and evidence safeguarding concerns is annual independent audit and we Risk Assessment Tool, with provided to justify their self- working properly will work with our neighbours*. Section 11 audits by March 2020. assessments. Checks will include: the user (Adults) experience, applying the Making Safeguarding Personal approach and understanding Deprivation of Liberty Safeguards. We will also work with neighbours to develop consistent London-wide assurance framework, and thresholds. Ensure we have robust Implement multi-agency quality Ensure the Section 11 audits are Section 11 audit returns children’s safeguarding assurance using the Section 11 conducted by March 2020, with completed. arrangements audits. learning identified. Deliver this with the Safeguarding Adults Risk Assessment Tool. Learn lessons from customer Implement learning from Quality Develop methods to collate Partners’ confirmation of the feedback Checkers; ask people who have adult at risk feedback as part of action they have taken to address been through a safeguarding safeguarding process using MSP issues raised by feedback. (Adults) process about their experience Outcomes framework. and make improvements where necessary. Annual Report 2018-19 39

Learn from experience

What How Actions for 2019-20 How will we know If things go wrong, review what Identified in Care Act, we have to Publish SARs and develop training Audits feedback, data. happened and learn lessons undertake Safeguarding Adults plans to improve practices, Reviews and learn lessons, and and distil learning to encourage (Adults) we will also make sure we learn Systems change. from Children’s and Community Safety reviews. Learning from our neighbours We work with our neighbouring Continue to work closely with Annual review and audits to boroughs to learn lessons Safeguarding Adults Boards of identify improvements to Enfield’s (Adults) together. We share our lessons North Central London area – safeguarding arrangements based from reviews and will work on Barnet, Haringey, Islington and on learning from other borough. checks together. Camden. Improve sharing of learning Develop a Practice Improvement Establish Practice Improvement Group established and has between adults and children’s Activity Group, as part of new Activity group by September met. Terms of reference agreed. safeguarding Safeguarding arrangements to 2019. Ensure discussions relating Minutes from meetings. share learning. to children’s and adults issues are (Adults and Children) influencing improvements. 40 Enfield Safeguarding Adults Board and Children Partnership

Priorities for 2019-20

Support services improvements

What How Actions for 2019-20 How will we know Ensure we have effective Support Enfield services to Continue with provider concerns Number of provider concerns/ arrangements in place to improve, due to quality standards, and quality assurance work; start improvement processes and key intervene when provider whenever possible. project to understand impact of issues addressed. quality drops below expected increasing home care providers in standards Borough. (Adults) Ensure partners share Ensure there are arrangements Ensure Safeguarding Information Regular meetings with partner information and intelligence in place to share information panels take place and improve agencies and evidence of actions. about poor quality services properly about services so that data that is being analysed. partners can act quickly to (Adults) respond to unsafe services. Ensure the voices of children Implement Young Scrutineer Recruit 8 children and young At least 8 young people recruited and young people, as partners programme and work with people to scrutinise and develop and working with us on projects and scrutineers, are built into our children and young people to our arrangements. (website, Section 11 audits). Safeguarding Partnership work develop this area.

Online space for Providers Develop online presence to share Re-build website and develop Take up of resources. information, policies and best section for providers. (Adults) practice with providers to ensure organisations have tools they need to improve. Annual Report 2018-19 41

Support services improvements

What How Actions for 2019-20 How will we know *Consistent policies with Make sure Enfield has clear Safeguarding Adults Risk London ADASS self-assessments. neighbouring boroughs and consistent policies with Assessment Tool – self neighbouring boroughs which assessment developed by London (Adults) represent best practice in all ADASS will highlight any gaps in areas. key multi-agency arrangements.

Appendix A Relevant agencies 44 Enfield Safeguarding Adults Board and Children Partnership Relevant agencies

• Barnet, Enfield and Haringey • Probation • Chase Side • Honilands Primary School Mental Health NHS Trust • Royal Free London NHS • Chesterfield Primary School • Houndsfield Primary Foundation Trust • BMI (The Cavell Hospital & • Churchfield Primary • Keys Meadow Primary Kings Oak Hospital) • Special healthcare providers, • Cuckoo Hall • Kingfisher • CAFCASS including pharmacy, dental practices and optometrists • • Latymer All Saints CE Primary • Educational Establishments, School other than Schools – we have • The Priory Hospital North • Delta Primary School 15, including 9 Children’s London • Eastfield Primary School • Lavender Primary Centres • Department of Work and • Eldon Primary • Meridian Angel Pensions • Enfield Children’s and Young • Enfield Heights Academy • Merryhills Primary Peoples Service (ECYPS) – • Schools (68 Primary, 20 • Eversley Primary • Oakthorpe Primary representing the 3rd sector. Secondary, 7 Special and 6 Enfield has over 1,000 third Independent schools; details • Firs Farm Primary • One Degree Academy sector organisations who work listed) • Fleecefield Primary School • Our Lady of Lourdes Primary with children and young people School and their families, ranging from Primary Schools • Forty Hill CE Primary School • Prince of Wales Primary School sports clubs, uniformed groups • Alma Primary School • St George’s (e.g. Scouts), social care and • Raynham Primary School • Bowes • Galliard Primary School community groups • Bowes Primary • Garfield Primary School • Southbury Primary School • GP practices, we have 47 in • Brettenham Primary • George Spicer Primary School • St Andrew’s CE Primary School Enfield Enfield • Brimsdown Primary School • Grange Park Primary • London Ambulance Service • St Andrew’s CE Primary School • London CRC • Bush Hill Park Primary School • Hadley Wood Southgate • London Fire Brigade • Capel Manor Primary School • Hazelbury Primary School • St Edmund’s RC Primary • North Middlesex University NHS • Carterhatch Infant School • Hazelwood Schools School Trust • Carterhatch Junior • Highfield Primary School • St George’s RC Primary School Annual Report 2018-19 45

• St James’ CE Primary School Secondary Schools Special Schools • St John & St James’ CE • Primary School • • Fern House • St John’s CE Primary School • Bishop Stopford’s CE School • Oaktree School • St Mary’s RC Primary School • Broomfield School • Orchardside School • St Matthew’s CE Primary • • Russet House School School • Edmonton County • Waverley School • St Michael at Bowes CE Junior • Enfield County Upper School School • West Lea School • Enfield Grammar • St Michael’s CE Primary Independent Schools • Heron Hall Academy • St Monica’s Catholic Primary • Grange Park Prep School School • Highlands School • Keble Prep School • St Paul’s CE Primary School • Kingsmead School • Palmers Green High School • Starks Field Primary School • • Salcombe Prep School • Suffolks Primary School • Nightingale Academy • St John’s School • The Raglan School • Oasis Academy • Vita Et Pax Prep School • • Tottenhall Infant School • St Anne’s Catholic High School • Walker Primary School for Girls (Upper) • West Grove Primary School • St Ignatius College • Wilbury Primary School • • Wolfson Hillel Primary School • Virtual School for LAC & HEART • Woodpecker Hall Academy Manager • Worcesters Primary School •

Appendix B Enfield Safeguarding Data

Enfield Safeguarding Adults Board Annual Report 2017-18 47 48 Enfield Safeguarding Adults Board and Children Partnership Protect – assurance data for 2018-19

Key data is presented here showing the trends in comparing to the previous financial year.

Overall concerns and enquiries Gender of concern Age range of concerns

• Total number of concerns = 2,307

• Of these, 656 went on to Section 42 Safeguarding Enquiries 2017-18 2018-19 2017-18 2018-19

• The remaining 1,651 concerns will have 1,616 2,307 1,616 2,307 received some form of Other Safeguarding/ preventative measure (e.g. Information and advice, referral to a service). Please note we’ve made a number of 941 (58.2%) Female 1,303 (56.4%) 15 (0.9%) 18 or Under 17 (0.7%) improvements in how we count Concerns. This 644 (39.9%) Male 941 (43.0%) 136 (8.4%) 19 to 29 176 (7.6%) has developed from our audit work which has focussed on thresholds and how contacts in 31 (1.9%) Not recorded 13 (0.6%) 82 (5.1%) 30 to 39 132 (5.7%) MASH are processed. 102 (6.3%) 40 to 49 145 (6.3%) 161 (10.0%) 50 to 59 203 (8.8%) 162 (10.0%) 60 to 69 235 (10.2%) 302 (18.7%) 70 to 79 483 (20.9%) 433 (26.8%) 80 to 89 626 (27.1%) 197 (12.2%) Over 90 290 (12.6%) 26 (1.6%) Not recorded/ 0 (0.0%) not disclosed Annual Report 2018-19 49

Location of concern (top 8) 1,445 Own Home 891 KEY: 2018-19 260 Care Home with Nursing - Permanent 2017-18 122 131 Other 76 99 North Middlesex Hospital 103 84 Mental Health Inpatient Setting 121 61 Not known 0 59 Care Home - Permanent 106 54 Public Place 41 0 Supported Accommodation 52

0 200 400 600 800 1,000 1,200 1,400 1,600 50 Enfield Safeguarding Adults Board and Children Partnership

Type of abuse Risk outcomes Please note there can Where risk identified be multiple forms of 2017-18 2018-19 what was the outcome. 2017-18 2018-19 abuse so numbers do not add up to total 2,260 3,319 634 549 number of cases.

Neglect and acts of omission 645 (28.5%) 753 (22.7%) -5.9% Risk reduced 409 (64.5%) 324 (59.0%) -5.5% Self-neglect or hoarding 214 (9.5%) 624 (18.8%) 9.3% Risk removed 75 (11.8%) 86 (15.7%) 3.8% Emotion / psychological 343 (15.2%) 422 (12.7%) -2.5% Risk remains 54 (8.5%) 51 (9.3%) 0.8% Physical 303 (13.4%) 409 (12.3%) -1.1% Not applicable 50 (7.9%) 38 (6.9%) -1.0% Financial / material 272 (12.0%) 367 (11.1%) -1.0% Risk did not exist 41 (6.5%) 37 (6.7%) 0.3% Organisational 110 (4.9%) 256 (7.7%) 2.8% No Safeguarding form 5 (0.8%) 13 (2.4%) 1.6% Domestic abuse 156 (6.9%) 185 (5.6%) -1.3% Pressure sores 141 (6.2%) 181 (5.5%) -0.8% Sexual abuse or exploitation 51 (2.3%) 82 (2.5%) 0.2% Hate crime or disability hate 8 (0.4%) 18 (0.5%) 0.2% crime Modern slavery of human 4 (0.2%) 11 (0.3%) 0.2% trafficking Discriminatory 10 (0.4%) 6 (0.2%) -0.3% Forced marriage 1 (0.0%) 3 (0.1%) 0.0% Female genital mutilation 0 (0.0%) 1 (0.0%) 0.0% Honour-based violence 2 (0.1%) 1 (0.0%) -0.1% Appendix C Partner Statements

Enfield Safeguarding Adults Board Annual Report 2017-18 51 52 Enfield Safeguarding Adults Board and Children Partnership Barnet, Enfield and Haringey Mental Health NHS Trust

Barnet Enfield Haringey Mental We continue to promote “Think Family” In addition we are currently working with Victim Health Trust’s progress with regards practice which supports our strategy of an Support who have won the new Integrated to safeguarding Children and Young integrated approach to safeguarding across the Victims and Witness Service contract. This trust. has enabled us to move towards locating an People of abuse and harm in Enfield IDVA at Chase Farm Hospital to support our over 2018-19 Our Safeguarding Strategy is currently being response to domestic abuse. refreshed for the next three year. The strategy is A Safeguarding Children handbook has supported by a three year overarching workplan. Currently BEH is involved with 11 Domestic recently been completed which will be given to Homicide Reviews across the three boroughs. all staff to support them in front line practice. Barnet Enfield Haringey Mental Ensuring that we meet the statutory requirement We have increased our capacity to ensure Health Trust’s progress with regards to engage with the DHR process and to ensure staff who require level 3 safeguarding children to safeguarding Adults at Risk of shared learning remains a challenge and has training are compliant by commissioning extra abuse and harm in Enfield over been added to the trust risk register. level 3 sessions. 2018-19 The trust is about to undergo a full CQC inspection commencing on 18th June. We have worked closely with our partners We are pleased to report that the joint proposal to ensure we have an improved response to the Sustainability and Innovation Fund was To view the Trust’s Safeguarding webpage go to attendance at Child Protection Case approved by the Pathfinder Project Board to: www.beh-mht.nhs.uk/safeguarding.htm Conference. This work has proved to be very on 13 May 2019. This means we have been positive and has shown a significant increase in awarded £30,000 for a joint project between attendance at conference and in the number of the North Middlesex Hospital and BEH. reports provided. We plan to use the extended funding to A Tri-borough Harmful Practice Group has develop the Pathfinder site’s approach to been established chaired by Public Health. supporting older women. We will have a two- We are developing close working relationships pronged approach – forum theatre and training with the Metropolitan Police BCU to ensure for professionals across the health sector and co-ordinated and appropriate response to counselling for older women across Haringey complex cases that may involve the police and Enfield. This will be accompanied by such as cases of suspected human trafficking. counselling and support for older women who disclose abuse. Annual Report 2018-19 53 Community Safety Unit

Children – Serious Youth Violence where the main risks are external to the • “Safe event” further dates set for 23rd March family environment at 12.00 Community House (SYV) Enfield continues to have the highest levels of serious youth violence in London. A public • Intervenes at wider level to reduce risk – a • Modern Slavery offences being considered meeting was held on 23rd March in relation to whole school or a local area for “cuckooing” cases identified via ASB what partners are doing to tackle Serious Youth investigations Violence. Other highlights • Funding for EMWA refuge and the WISER CSU are represented at North Area Violence • DV Campaign “Swipe Right” to be launched project agreed – MHCLG Reduction Group meetings every six weeks in February to coordinate activity across the BCU. A • Prevent – training being provided to CSU • Work started to agree a community Multi- and WRAP communication plan is being developed by the Agency Risk Assessment Conference police and will be shared as soon as available. (MARAC) process • Also DV training provided by WISER to CSU officers, Social Services and Housing Community Safety at Safeguarding • Activity to tackle prostitution and kerb officers. Children’s Board crawling and public meeting at Community House – focussed at Fore Street Head of Community Safety has joined a task and finish group for London Safeguarding Children’s Board, whose aims are to: Identify and promote multi-agency practice which: • Engages with adolescents at risk • Works across the range of environments, including online, which can pose risks to adolescents • Works with groups of young people at risk • Works with families to enhance the safety and well-being of their son/daughter even 54 Enfield Safeguarding Adults Board and Children Partnership Enfield Carers Centre

The Enfield Carers Centre’s progress with • Trustee responsible for Children’s • Safeguarding Log created to highlight regards to safeguarding children and young Safeguarding appointed safeguarding concerns in one place people over 2018-19 includes: • Child Protection Policy updated to • EyPIC staff have worked with multiple • Safeguarding Level 3 course completed by Safeguarding Policy and amended based agencies including Change and Challenge two trustees, the CEO, the Operations Director on feedback from Safeguarding staff at the (particularly in regard to our new 12-week and Young Carers Project (EyPIC) staff NSPCC and London Youth support programme), and have made referrals to DAZU • Support staff have attended Team Around the Family and Child Protection meetings for several of our Young Carers which has involved liaising with professionals from other agencies and schools • The Young Carers Project Manager attended multiple safeguarding courses to improve practice and policy The Enfield Carers Centre’s progress with regards to safeguarding adults at risk over 2018-19 includes: • Adult Safeguarding policy reviewed and approved by board • All staff DBS checks up to date • Safer recruitment policy followed for all new staff and volunteers To visit the Carers Centre website, please go to: www.enfieldcarers.org Annual Report 2018-19 55 Enfield Children’s and Young People Services

Enfield Children and Young Persons Services Some of the highlights of 2018-19 • Sexual health workshops for young women (ECYPS) is an umbrella organisation with include: held, in partnership with the Children’s charitable status. ECYPS provides advice and Society. support to voluntary organisations working with • Roadshows on mental health, sexual health children and young people aged 0-25 years. and stress reduction commenced with • Relaunch of Community Health Point participation from 30 local schools. Scheme (CHiPS) points. There are currently around 200 in the borough and all tube stations now on board. • Holding an open day for the local community on 6th June at the Ark. • Multi-Agency Mental Well Being Forum held on 14th June at Lea Valley Athletics Centre. There will be a presentation by members of Proud – LGBT group. ECYPS continue to provide regular training on: • Introduction to Child Protection • Basic Child Protection • Child Protection and Diversity • Female Genital Mutilation • Impact of Parental Mental Health on Children and Young People • Domestic Abuse 56 Enfield Safeguarding Adults Board and Children Partnership Enfield Council Safeguarding

Enfield Council’s progress in relation revisiting an FGM Needs Assessment that assurance work. Providing quarterly data on to safeguarding children and young was originally completed in 2014. MSP questions to NHS Digital to support analysis in this area. people over 2018-19 Enfield Council’s progress with • Children and Family Services have their regards to safeguarding Adults at Improving systems and record keeping Practice Week from 10th June focus Child Risk over 2018-19 Enfield Council has been working on improving Sexual Abuse. our safeguarding record keeping. Recent Modern Slavery analysis has highlighted that client information • Joint audit conducted with Children Social was sometimes being recorded in up to 3 Care and the police reviewing exploitation • The Council signed the Modern Slavery different places. The information system forms cases. Charter. This charter sets out a clear set of pledges for Local Authorities with the aim will include the Safeguarding templates and • Safeguarding Partnership Business Unit of reducing the risk of modern slavery in the the most up-to-date Making Safeguarding was formed following a restructure of the supply chain. Personal questions. This will mean that we Safeguarding Adults Board and LSCB in significantly reduce the amount of time it takes October 2019. They have co-ordinated • Extensive training of Local Authority officers to keep records up-to-date for each concern, the development of the Safeguarding to improve awareness of Modern Slavery it will also mean that our data reporting (to the Children Arrangements document and and National Referral Mechanism. Board and our Statutory reporting) will improve. started to develop joint Activity Groups • Modern Slavery Conference delivered to Safeguarding Adults Managers Network across Children and Adults Safeguarding over 100 delagates, funded jointly with the (peer supervision and practice development) for Community Awareness Raising, Insights Clinical Commissioning Group. requested training on legal literacy in (Data and Risk horizon scanning) and safeguarding – this was provided. Practice Improvement. The Business Unit is • We have led on developing a London-wide also supporting the Child Death processes, steering group for Modern Slavery. Sharon overseeing the first stage of the transition to Burgess, the Enfield Council lead for Modern the eCDOP system. Slavery, is chair of the group. • A new FGM Steering Group has been Making Safeguarding Personal established with membership from LBE, We are currently testing the Making CCG, Sexual Health Services, VCS and Safeguarding Personal outcomes framework Acute Trusts (NMUH). The group will questions for service users as part of our be developing an FGM Action Plan and Annual Report 2018-19 57 Enfield Council Housing

Enfield Council’s Housing hoarding and self neglect behaviour. The The initial design of a major estate renewal Departments progress in relation to department has also contributed to the schemes in Edmonton includes elements that safeguarding children and young corporate Hoarding Policy to make sure it reflects promote the safety of vulnerable adults, such the needs of people living in council homes. as improved walkways and lighting. people over 2018-19 We have a Safeguarding Children in Housing Policy. This includes procedures for responding appropriately to safeguarding issues for families in temporary accommodation placed inside and outside of the borough. There is a comprehensive training plan to ensure that anyone providing services on behalf of the council housing, whether staff or contractors, know how to recognise and report safeguarding concerns. Enfield Council’s progress in relation to safeguarding Adults at Risk over 2018-19 The Council Housing Service has an action plan to embed safeguarding in the delivery of housing services to tenants and leaseholders. This includes a comprehensive training plan to ensure that any person carrying out functions on behalf of the council, whether staff or contractors, know how to recognise and report safeguarding concerns. Training has already been provided to Council Housing staff on safeguarding adults with 58 Enfield Safeguarding Adults Board and Children Partnership Healthwatch Enfield

Healthwatch Enfield was established to act as Healthwatch Enfield is also able to raise involvement of local people and communities the statutory, independent consumer champion relevant issues at a number of strategic in service development and delivery across for health and social care services in the boards including Safeguarding Adults Board partner organisations. borough. Our roles and responsibilities include: and highlight issues raised with us locally or through our work with local care and health We have been able to use the experience of • Obtaining the views of local people organisations. This allows us to provide our ‘Enter and View’ activity in care homes to regarding their need for, and experiences challenge and highlight issues raised by local inform our contribution to Board discussions. of, local health and care services and people in the development and delivery of local importantly to make these views known We welcome the commitment to improving strategies. engagement and understanding of • Promoting and supporting the involvement safeguarding across all communities. of local people in the commissioning, the Our contribution to safeguarding provision and scrutiny of local health and 2018-19 care services In terms of safeguarding, Healthwatch has: • Enabling local people to monitor the • supported the work of the Safeguarding standard of provision of local health and care Adults Board, to ensure that the patient’s/ services and whether and how local care local people’s voice is central to service services could and ought to be improved planning and in any case reviews • Providing advice and information about • ensured that our Board, staff and volunteers access to local health and care services so are trained to understand and follow up any choices can be made about these safeguarding concerns identified by us or • Producing reports and recommendations raised with us in our work locally about how local health and care services We attended the North Central London could or ought to be improved. These Challenge and Learning event for Safeguarding should be directed to commissioners and Adults Boards and were able share the views providers of care services and people of local people and communities. responsible for managing or scrutinising local care services and shared with We have supported the Board’s strategy Healthwatch England consultation process. We have been able to reinforce the issue of engagement and Annual Report 2018-19 59 London Ambulance Service

Our priorities in 2018-19 • Introduced Chaperone and Supervision Our priorities for 2019-20 policies • Secure sufficient resources to develop • To be outstanding in quality standards and safeguarding in the Trust • Held Safeguarding Conference for over 170 drive continual improvements staff and partners • Monitor trust’s safeguarding processes and • Excellent Governance and Assurance compliance • Introduced Learning Disability and Mental of Trusts safeguarding processes and Capacity Act Strategies compliance • Support Trust with safeguarding practice and requirements • Development of the Safeguarding Team • Assure Trust processes by driving consistency • Successful delivery of safeguarding training and improvement in safeguarding practice plan, local education and supervision • Forge effective relationships internally and • Safeguarding innovation and review current externally practices to identify cost savings What we did • Ensure integration of 111 & IUC • Secured funding to increase safeguarding • Forge effective relationships internally and team by 100% to enable a dedicated externally to safeguarding children and safeguarding specialist in each area of Trust adults • 7% increase in safeguarding concerns and In conclusion the LAS is committed to referrals to 23,471 safeguarding and has invested in the safeguarding team to ensure trust is compliant • Introduced 24/7 safeguarding telephone line with standards and provides the highest level for staff of care for its most vulnerable patients. • >90% safeguarding training Compliance The Full LAS annual report can be found on the • Introduced quarterly Safeguarding newsletter Trust website. • Produced new safeguarding pocketbook for staff 60 Enfield Safeguarding Adults Board and Children Partnership London Community Rehabilitation Company

What did we do? What we plan to do next? Service Users needs. This ambition is present across our organisation and will continued to London Community Rehabilitation Company LCRC will continue to strengthen our be the focus of our work in the future. (LCRC) is one of 21 Community Rehabilitation management of Service Users in the community Companies established across England through increased managerial support, increased Our commitment to safeguarding children and Wales as part of the 2014 Transforming partnership working and the development of and adults at risk remains paramount and will Rehabilitation agenda. In 2015, MTCNovo was evidence based interventions reflective of our continue to be so. successful in winning the management bid for the LCRC and currently manage approximately 30,000 low to medium risk Service Users across the 32 London boroughs. Our focus in 2018-19 in relation to safeguarding has been two fold: first to strengthen our visibility across the partnership and secondly to ensure staff are skilled in the recognition of and responsiveness to, any safeguarding concerns. What was the impact? Our new operating model has allowed greater oversight to our Service User population and greater engagement with our local partners. The recent HMIP inspection published on 8 March 2018 shows a considerable uplift in our management of Service Users which signifies a greater containment of risk and reduction in re-offending. Annual Report 2018-19 61 London Fire Brigade

With particular regard to safety from fire we have met with partners within the Fire Prevention Working Group to ensure recommendations made following previous fatal fires have been adopted. Further meetings are planned. London Fire Brigade have been consulted on LBE Hoarding Policy and have shared our own Policy to inform and shape this. LFB crews within Enfield have, in 2018, made 42 safeguarding referrals into MASH. Crews have a target to carry out 1,936 Home Fire Safety Visits for the 2018 year and have exceeded this target by 298 with 2,234 visits carried out so far. All council managed residential care homes within the borough have been, or will be, visited by crews for familiarisation purposes, Home Fire Safety Visits have been conducted where necessary and the accuracy of the information contained in the Premises Information Box checked. All crews within Enfield have received refresher training on LFB Safeguarding Adults and Safeguarding Children Policies provided at our Borough Training Days. 62 Enfield Safeguarding Adults Board and Children Partnership London Metropolitan Police Force

Over the year, The Metropolitan Police Purpose exploitation and ensuring that we better link with is restructured from 32 borough based internal units and external partners, putting the • Facilitate a holistic approach to vulnerability operational command units to 12 Basic vulnerable person in the centre of what we do. and risk across MPS services and strategic Command Units (BCUs). partners; Assure practice – Working closely with partner Enfield (YE) merged with Haringey (YR) to • Create a flexible, multi-skilled Safeguarding agencies to ensure that joint training is the become NORTH AREA (NA). This commenced function; capable of adapting & responding bedrock of assuring practice within the police. from January 2019 with specialist child and to further change; sexual abuse investigators arriving in February. • Enable MPS to maintain effective operational Prevent – Processes in place to identify poor delivery at every stage of delivery; practice and identify learning opportunities. The BCU model is predicated on 5 • Enable collaborative working with MOPAC, Focus efforts on identifying patterns of risk Superintendent led portfolios: Strategic partners (including Local and target these areas to prevent suffering. Authorities) and the public; Areas include domestic abuse, hate crime, • Response • Local Intelligence neglect, anti-social behaviour. Development of • Partnership • HQ Support • Enable delivery against existing and future operational and performance requirements. a Community MARAC will help identify themes • Safeguarding further. North Area Police have one of the Within that construct the safeguarding strand Continuous Improvement highest rates of domestic violence disclosures incorporates the following: (Claire’s Law) across London. We seek to drive improved, efficient and safer • Safeguarding Adults; services that inspires professionalism within the Respond – Police public protection desk and • Safeguarding Children; work force; which includes ensuring that training the Child abuse referrals desk within MASH • Investigations of Domestic, Child and Sexual needs are met at all levels across all specialised risk assess all children coming to notice and abuse. areas and, innovatively, with our partners. share information with partners and ensure a proportionate response. Vision We are seeking to establish a more nuanced and broader approach to what good looks Learning – Dip sampling of cases by the Our vision for Safeguarding is to provide a like. This is being worked on with our partners Dedicated Inspection Team ensure that coherent victim focused service to the public, and indeed aims to include the views and safeguarding practice is continuously improved including: outcomes for the service users. and learning is identified. • ‘Virtual front door’ An example of this is to transform the way • Integrated Safeguarding service we manage regular missing persons at risk of • Improved partnership working Annual Report 2018-19 63 National Probation Service

Emphasis has been placed on Safeguarding in The Barnet, Brent and Enfield are looking at developing our work with our offenders. a package of training to work with Offender Managers to increase their understanding of All staff have completed an internal training working with Autism and Dyslexia. programme entitled “Risk is Everybody’s Business”. This is to be followed up this year with individual modules, including one on safeguarding practice: Children and Adults. Work has commenced in the London Division and in the Barnet, Brent and Enfield Cluster on developing greater awareness of transition of young adults from youth to adult services, particularly around developmental needs, mental health and learning challenges. As part of our Multi-Agency Public Protection Arrangement development in the cluster we are working on our closer ties with the London Fire Brigade to improve the quality of our assessments when on home visits and with working with issues such as hoarding. Training All staff to complete mandatory training including E-Learning when available. Offender Managers and their line managers will have a mandatory learning and development objective in their annual appraisals. 64 Enfield Safeguarding Adults Board and Children Partnership NHS Enfield Clinical Commissioning Group

NHS Enfield Clinical Commissioning Group’s NHS Enfield Clinical Commissioning Group’s • Bespoke Pressure Ulcer Training for Social (CCG) progress with regards to safeguarding (CCG) progress with regards to safeguarding Workers children and young people over 2018-19: Adults at Risk over 2018-19: • NCL Care and Nursing Home Strategy • There have been four quarterly Safeguarding • The CCG has facilitated four Adult and Lead GPs forums – Forum provides an Children training sessions for GPs • GP attendance once a week to MASH Dept. opportunity to update the lead GPs on local triaging and giving advice with live cases • Continuing Health Care Nurses have and national changes, as well as information • Safeguarding Training for Enfield CCG Staff sharing and case discussion received training on Liberty Protection Safeguards • ECCG signing of the Modern Slavery • The CCG has facilitated four Adult and Charter with London Borough of Enfield Children training sessions for GPs including • Infection Control Training rolled out to PREVENT Nursing and Residential Care Staff • Learning Disability Mortality Review (LeDeR) • Nursing Home Audit Programme – the designated nurse continues • CCG coordinated a Supervision Skills to work with the Integrated Learning Disability course for Safeguarding Children Leads • PREVENT Training by NHS England for Service on reviews for children and adults which comprised of: Nurses, Doctors and General Practitioners with a learning disability who die Psychotherapists, across the health economy • Nurse provided to assist with triaging live • Oversight of Safeguarding Children Training cases for MASH within Health Organisations continued in Enfield health organisations • Oversight of Safeguarding Adult Training within Health Organisations in Enfield • Contribution to SCRs and Domestic Homicide Reviews • Contribution to SAR’s and Domestic Homicide Reviews • The Designated Nurse is a member of the steering Group for the Identification, Referral to Improve Safety (IRIS) • Delivered a training session on Child Sexual Abuse Pathways to police and Social Care staff Annual Report 2018-19 65 North Middlesex University Hospital NHS Trust

Key Safeguarding achievements in plans are in place and prevention of further mental ill-health and/or behavioural issues, 2018-19 deterioration. Safeguarding Lead attends which have impacted on the management/ meeting to identify vulnerable patients early. safety in the acute ward. The cases have Training compliance continues to maintain • Developments within the links between required a multi-agency approach with risk above 85% however this is not achieving the NMUH, Enfield and Haringey Roughsleeper assessment and planning and have had a target of 90%. This can be attributed to the and Homelessness coordinators and local significant impact on staff emotionally. turnover of staff and the rotation of medical Homelessness and Rough Sleeper charities • The number of assaults has increased which staff across hospital. has improved with weekly visits from St mirrors the increase of risk seen in both • MCA and DoLS training compliance has Mungos to support rough sleepers on site and Boroughs. Dr Gayle Hann was named in the increased and a total of 18 trainers have direct referrals to Street Link has increased. Evening Standard Progress 1,000 Awards completed the Train the trainer sessions • The bid for a hospital based IDVA 2018. The nomination stated: “Paediatrician rolled out for Matrons/Educators. MCA and (Independent Domestic Violence Advocate) who goes beyond the call of duty in helping DoLS is now a standalone training program. to be in A&E to support victims at time of gang victims and abandoned children who • The consistent theme of safeguarding’s presentation are now in post from 25th arrive in hospital with nothing but the clothes raised against the trust remains February. IDVA has supported one client they are wearing.” already who attended A&E and client has predominately pressure ulcers, Example of good practice communication and discharge planning. engaged with her. • The weekly meetings with Enfield social • Child Protection Information System (CPIS) There have been two cases of pregnant services to review all safeguarding’s now in all areas – A&E / maternity / eye clinic women found by the police and brought to the continues and a robust tracker in place to and fracture clinic. hospital for care. One case involved a pregnant review progress. • The project for youth workers who specialise woman who was homeless and was found • There is a fortnightly safeguarding Section in working with young people involved in living underneath a bridge and the other case 42 panel meeting with attendance from gangs, has successfully acquired further bid was a woman who had been trafficked into the all departments. The meeting looks at all monies to extend the project for another country. Both examples required immediate safeguarding adult concerns identified by two years and more recently to expand the response to address the concerns and staff to ensure correct processes have been service with additional youth workers and integration into antenatal care. Once the safety followed. An escalation plan is in place and administration support. plan were established both women were able triangulation of concerns enables us to liaise Important areas of work to note to be seen in the specialist vulnerable women’s with local authority. clinic led by the Named Midwife to enable joint • Harm free panels for falls and pressure • There has been a continued theme of young working with support service to address their ulcers takes place weekly to give assurance people being admitted to the ward with complex needs. 66 Enfield Safeguarding Adults Board and Children Partnership Royal Free London NHS Foundation Trust

The Royal Free London NHS Foundation Trust the programme out across relevant areas of the Modern Slavery provides services for children and families across Trust once we have analysed the outcomes. After staff identified a victim of modern slavery/ three hospital sites, Barnet hospital (BH), Chase Safeguarding in maternity trafficking The Safeguarding adult team worked Farm hospital (CFH) and the Royal Free hospital closely with the National Crime Agency during (RFH). Both Barnet and the Royal Free have Supervision for community midwives December 2018. This collaboration meant that the emergency departments, inpatient and outpatient We have now rolled out safeguarding supervision victim was successfully transferred to a location paediatric services and maternity and neonatal for all the community midwives. outside of London and was protected. Because of services. Chase Farm hospital provides paediatric this a further 22 people were identified and three outpatients, Urgent Care Centre walk-in and They have a session every two months that is more accepted protection. Two further referrals were maternity outpatients. facilitated by one of the specialist midwives from made for patients who were thought to be victims of the vulnerable women’s team or the named midwife Children’s Safeguarding modern slavery/trafficking. for safeguarding. Safeguarding Children Advisors It is positive that wards/departments are now starting We have Improved awareness of vulnerability in to recognise signs and referring to the adult team. There is a Safeguarding Children Advisor (SCA) maternity through the implementation of child based at RFH and BH. The SCA at BH also protection information sharing system (CP-IS). Training provides advice and support for CFH. The SCA’s We developed and implemented Level 3 are supported by the named nurse. There are Adults Safeguarding Safeguarding Adult Training across the Trust. The two teams of specialist midwives for vulnerable CQC inspection Workshop to Raise Awareness of Prevent (WRAP) women, one based at RFH and the other at BH. training remains at 90%. The midwives see women in community clinics co- The CQC published the report of their findings from located with children centres as well as on hospital their inspection in December in May 2019. The The Safeguarding Team has developed a ‘Quick sites. The teams are supported by the named Trust overall was rated as ‘Requires Improvement’ Guide’ for clinicians regarding implementation of midwife for safeguarding. but Chase Farm in particular was rated Good. the Mental Capacity Act which can be displayed in clinical areas as visual prompts. Coping with crying The Trust has created the role of Adult & Children Following some recent cases where babies have safeguarding Link Workers who are frontline Domestic abuse been diagnosed with non-accidental injuries we workers based in wards and departments across RFL public health team with the support of the have introduced the NSPCC coping with crying the Trust. safeguarding team and hospital based IDSVA’s ran a week long campaign to raise awareness amongst programme on the neonatal unit at Barnet hospital. Their role is to raise awareness in their departments staff about how they could access support if they The training package skills up staff to feel confident of key safeguarding concerns and to share learning were experiencing domestic abuse. to discuss with parents the reality of how a crying from local and national Safeguarding Adult Reviews baby can make you feel, strategies in how to cope or Domestic Homicide Reviews. and the dangers of shaking a baby. We aim to role Annual Report 2018-19 67 One-to-One (Enfield)

One-to-One (Enfield) is a charitable organisation that works with adults with learning difficulties and/or autism. As an organisation we are very committed to protecting our members’ physical and psychological well-being and safeguarding them from all forms of abuse. The followings are some of the actions and activities we do to ensure this. • Provide ongoing training and learning opportunities to our staff and volunteers to ensure that they are able to correctly identify situations if our members experience abuse and take appropriate actions to record and report the incidents. • Promote cohesion and tackle hate crime by rasing awareness to the public about learning difficulties and autism. • Offer interactive learning and training opportunities to organisations and businesses on learning difficulties and • Share our learning with our staff and • Work with our members and carers to autism, through our social enterprise project. volunteers so we can make improvements develop risks assessments to safeguard and and prevent abuse and keep our members reduce risks and abuse. • Keep raising awareness of our members safe. about hate crimes and support them to improve their understanding about different • Ensure to discuss safeguarding matters kinds abuse and help and encourage them at our weekly staff meeting and share to speak up against abuse. relevant information with relevant people and organisations. Website Facebook www.enfield.gov.uk/SafeguardingEnfield Safeguarding Enfield

Telephone Twitter 020 8379 2270 or 020 8379 2578 #SafeguardingEnfield

Enfield Safeguarding Adults Board and Safeguarding Children Partnership Enfield November 2019 Clinical Commissioning Group