January/February 2019 Issue
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BROADBAND: MILLENNIAL EDITION ConnectedJANUARY/FEBRUARY 2019 Directory Recycling Dennis Heard carries on a family tradition SMART RURAL COMMUNITY SIMMERING SATISFACTION FTC earns award for Slow cooker recipes warm world-class network winter tables INDUSTRY NEWS Rural Connections BY SHIRLEY BLOOMFIELD, CEO NTCA–The Rural Broadband Association What is your broadband story? We just closed out a year when rural broadband was a continuing news item, and I believe that will hold true in 2019. This is good news for those of you read- ing this magazine, and even better news for the millions of rural Americans not served by a progressive broadband pro- Fighting cyberthreats together vider like yours. NTCA continues a collaboration with the Department It’s easy to get caught up in the policy of Homeland Security to provide telcos with critical behind the issues. After all, the bills Congress debates become the laws that cyberthreat information govern rural broadband. It’s so important Small telecommunications providers mount a strong defense against advanced that rural broadband providers like yours security threats from criminal elements and overseas enemies. Beyond the profes- stay involved in the process to ensure sionals on its local staff, your internet provider benefits from the cybersecurity that public policy encourages investment efforts of hundreds of similar companies across the U.S. in building reliable broadband service to NTCA–The Rural Broadband Association represents nearly 850 independent, our rural regions. That’s a key function of community-based telecommunications companies, helping them collectively NTCA as the unified voice of nearly 850 work toward solutions to industry challenges and better serve their members and independent, community-based telecom- customers. munications companies. The association recently announced that, in partnership with the Department of But we must always remind ourselves Homeland Security and National Institute for Hometown Security, it will explore that the reason we work for good public creating a forum for small, rural telecom operators from across the country to share policy is to help communities build the and receive timely, actionable and relevant cyber information. networks needed to support an improved Bob Kolasky, director of the National Risk Management Center, presented quality of life for real people. In every NTCA with a National Infrastructure Protection Program Security & Resilience issue of this magazine, you read stories of Challenge award for 2019 to support the project, which will include the creation people who are using broadband to make and beta test of a daily cyber intelligence report. This will be curated to meet the a difference in their lives, businesses, unique needs and interests of community-based telecommunications broadband families and communities. That is what providers. drives our work. This new award follows NTCA’s successful collaboration with DHS to create the With funding programs in the news, 2018 Cyber Wise Program that provided free, industry-focused risk management USDA efforts and FCC initiatives — not training to rural telcos. to mention new providers getting into “NTCA is proud to support small, rural operators as they navigate an increas- the telecom business — 2019 is going to ingly complex cyber landscape,” says NTCA Chief Executive Officer Shirley be another big news year for broadband. Bloomfield. “As we all know, cyberattacks are truly a matter of ‘when,’ not ‘if,’ Help us keep our eyes on the human and this new partnership with DHS and NIHS will help explore a new forum to impact by sharing your broadband stories ensure rural broadband providers are both aware of threats and equipped with the on social media using the #ruraliscool information and tools that they need to respond. I’m grateful for this continued col- hashtag. laboration and look forward to seeing its results.” 2 | January/February 2019 Lifeline is a government assistance program that can help pay a portion of your telephone, mobile Lifeline phone or internet bill each month. Consumers are allowed only one SERVICE Lifeline program benefit per household. ? How much will Lifeline Guidelines will continue to be eli- save me? gible for a Lifeline program benefit. (State determinations of income will If you qualify for Lifeline, you will no longer be accepted.) There are receive a credit of $9.25 each no changes to the eligibility criteria month on your bill. for Tribal programs. FRS Youth App What services are covered ? NOTE: Some states have additional Challenge by this credit? qualifying programs, allowances You have the choice (where applica- and stipulations. Check with your Students, it’s time to start ble) of applying your benefit to one local telecommunications provider thinking about the Foundation of three types of service offerings: for information about benefits that for Rural Service’s challenge and • Fixed or mobile broadband may be available in your state. the app that could pave the way • Fixed or mobile voice-only to your future. • Bundles of fixed or mobile voice ? How do I enroll in the and broadband Lifeline program and start Who: Students enrolled in grades receiving this benefit? seven to 12. A single student, NOTE: Lifeline can only be used for To find out whether you qualify for or teams with as many as five one source of communication from Lifeline assistance, please visit students, may compete. the list above. www.lifelinesupport.org or call your local telecommunications provider. What: Develop a concept for a Can I receive more than ? mobile app to address a problem one Lifeline credit? NOTE: Your telephone company is or improve a process in your No, consumers are allowed only one not responsible for determining rural community or in rural Lifeline program benefit per house- who qualifies for these programs or America at-large. The challenge hold. who receives assistance. Consumers is concept-based only, and must meet specific criteria in order entries will be judged based on ? How do I qualify? to obtain assistance with their local how well-researched and well- telephone and/or broadband service, You are eligible for Lifeline benefits presented the app is. It must be and qualifying is dependent upon if you qualify for and receive one of possible and not already an app government-established guidelines. the following benefits: in existence. • SNAP • Medicaid When: The submission deadline is • Supplemental Security Income March 1, 2019. (SSI) ? • Federal Public Housing Assistance Why: The winning team will • The Veteran’s Pension or Survivor’s Pension benefit. DO YOU QUALIFY? receive $1,000 in gift cards and Stay connected with a Codecademy scholarships. Additionally, consumers at or below Lifeline discount. 135 percent of the Federal Poverty How: Visit FRS.org for more Apply today! information about submissions. January/February 2019 | 3 FROM THE CEO Connected JANUARY/FEBRUARY 2019 VOL. 23, NO. 1 Connected is a bimonthly magazine Our mission published by Farmers Telecommunications Cooperative, © 2019. It is distributed without charge to all customers of FTC. bout two decades ago our Board of Trustees adopted a formal statement of mission. Though we’ve always Aunderstood our duty to you, it was refreshing to see it stated in print and in somewhat visionary terms. We sort of wrote down what we aspired to become. This was before the widespread adoption of the public internet and our decision to become an FTC is the state’s largest member-owned provider of telecommunications services. optical fiber provider. Still, the statement guided us well. It serves Northeast Alabama with a robust In recognition of the fact we’ve accomplished much of broadband network using world-class optical fiber technology. what we set out to do, our Board of Trustees just approved a forward-looking update to this document. It wasn’t merely an exercise in wordsmithing. It was a meaningful and fresh endorsement of our commitment to each of you, to remain Farmers Telecommunications Cooperative, Inc. faithful to our original purpose. It is a blessing to work for P.O. Box 217 • 144 McCurdy Ave. N. such a company and for you. I am extremely grateful for that Rainsville, AL 35986 FRED JOHNSON and for my colleagues, the outstanding men and women who Telephone: 256-638-2144 Chief Executive Officer daily keep you connected. There is much else I would like to www.farmerstel.com tell you, but sometimes the less talk the better. I will let our Mission speak for itself. BOARD OF TRUSTEES Randy Wright, President THE FTC MISSION Flat Rock Exchange We are different. We were created not for profit, but to serve ... to serve you. Garry Smith, Vice President At Farmers Telecommunications Cooperative, we realize it is not about us. It is about Fyffe Exchange you. We will invest in your future. We will build, maintain and serve you with the Danny R. Richey, Secretary region’s premier telecommunications and broadband network. We will enhance and pro- Geraldine Exchange mote economic growth and the quality of life for all we serve — connecting your homes, Lynn Welden, Treasurer businesses and communities to the rest of America and the world. Bryant Exchange We do not merely serve the community. We are part of the community and we are com- Kenneth Gilbert mitted to making it a vibrant place in which to live and do business. We will use our time Pisgah Exchange and resources to connect you, to empower you, to create jobs for you, to give charitably, Gregg Griffith to improve lives — to make our community stronger — all through communication. Henagar Exchange Because we value you, in all that we are and in all that we do, four principle values Randy Tumlin — honesty, integrity, fairness, and respect — will guide our every action. We shall not Rainsville Exchange compromise these values, and we expect the same from all who choose to do business with us.