Learner Programme Handbook Section 3 of 3 FREEDOM Learner Support Name

Learner Programme Handbook Section 3 of 3 FREEDOM Learner Support Name:

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Table of Contents

Table of Contents ...... 2

FREEDOM Institute of Higher Education Internal Support ...... 3 Important Contact Information ...... 3 Code of Practice ...... 4 Eligibility for Health Services ...... 6 Accident Insurance ...... 6 Health, Medical and Travel Insurance ...... 7 Immigration ...... 7 Other Services ...... 7 Personal belongings ...... 8

External Supports ...... 8 Holistic Learner Support ...... 8 Health and Medical treatment ...... 8

Taha Tinana/Physical Well Being ...... 10 Community Health and Other Medical Services ...... 10 Medical Prescriptions ...... 13 Maternity ...... 13 Dental Care ...... 13

Taha Wairua/Spiritual: ...... 14 Church, Temple and Mosque Information ...... 14

Taha Hinegaro/Intellectual and Emotional Well Being ...... 17

Taha Whaanau/Family and Social Wellbeing: ...... 18

Important Contacts: ...... 20

Governance ...... 22

Your Welfare: Information about Living in New Zealand ...... 23 Living expenses ...... 24 Accommodation ...... 25 Banking information ...... 27 Transport arrangements ...... 28 Hamilton Transport Centre ...... 28 Emergencies ...... 31 General Safety ...... 35 Recreational Activities in Hamilton ...... 35

American Psychological Association (APA) Referencing ...... 37 APA Referencing

FREEDOM Institute of Higher Education Internal Support

Programme Venue(s) are: Liverpool Street Campus: 28 Liverpool Street, Central Hamilton, 3204 Telephone: 07 846 7446 Victoria Street Campus: 610 Victoria Street, Central Hamilton, 3204 Telephone: 07 834 0451 Auckland Campus: 3 Margot Street, Epsom, Auckland 1051 Telephone: 07 834 0451

FREEDOM Emergency Number: 022 125 7075

Important Contact Information Website Details: www.freedom-ihe.ac.nz Email Address: [email protected] Details of Designated person [email protected] responsible for Pastoral Care for 0064 22 125 7075 (Mobile) International Learners: 0064 07 846 7446 (Office Landline) Learning Services Manager Emergency Contact In case of emergency after office hours you can contact mobile phone number: 0064 021 299 2998

Pastoral Care, Learner Health and Support Services Person Responsible for Pastoral Care: Contact Information

Email: [email protected]

Phone: 0064 07 846 7446 or + 64221257075

FREEDOM Institute of Higher Education has specific personnel in our administration who specialise in learner support services. Whenever you are unsure of something and need advice or support contact the administration, our personnel will assist you with:  Code of Practice for International Learners  New Zealand Immigration Service (NZIS)  Holistic Learner Support  Accommodation  Finance  Personal problems

 Career advice  Anything in regards to FREEDOM Institute of Higher Education Policies, Regulations and Rules.

At FREEDOM Institute of Higher Education, we want to hear from you. Whatever the problem is our personnel are willing to listen, if we cannot provide the solution we will refer you to experts who can help you. We can contact the external support agencies for you.

Code of Practice

FREEDOM has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students (and National Learners)

Education (Pastoral Care of International Students) Code of Practice 2019

The new Code of Practice came into force on 1 July 2019.

It means:

 Education providers are required to achieve the 10 outcomes outlined in this new Code of Practice, following prescribed key processes.

 The Code Administrator, the New Zealand Qualifications Authority (NZQA), has new powers to take actions against education providers who do not follow the code.

You can read the new Code of Practice on the Legislation website

NZQA ensures education providers follow the Code of Practice. NZQA has developed guidelines to support education providers to implement the Code. Go to the Caring for international student’s information on NZQA's website.

Below is a summary of the Code.

Introduction

When students from other countries come to study in New Zealand, it is important that those students are well informed, safe, and properly cared for.

New Zealand educational providers have some responsibility for international students’ welfare. Adult learners also have a range of responsibilities, such as keeping their signed commitments, being truthful and informing their provider of changes in the health, address, email, telephone, Insurance and Visa details within 24 hours (Under FREEDOM Regulations).

This pamphlet provides an overview of the “Code of Practice for the Pastoral Care of International Students” (Commonly referred to as the Code), and provides a procedure that students can follow if they have concerns about their treatment by a New Zealand educational provider or agent of a provider.

What is the Code?

The Code is a document which provides a framework for service delivery by educational providers and their agents to international (and National) students. The Code sets out the minimum standards of advice and care that are expected of educational providers with respect to international students. The Code applies to pastoral care and provision of information only, and not to academic standards.

Who does the Code apply to?

The Code applies to all education providers in New Zealand with students enrolled on international study visas. The Code is mandatory for these providers and must be signed by them. FREEDOM voluntarily elects to support National learners in an equitable manner to International learners. All that follows relates to them to.

What is an “international student”?

An “international student” is a foreign student studying in New Zealand.

How can I get a copy of the Code?

You can request a copy of the Code from your New Zealand educational provider. The Code is also available online from: http://www.nzqa.govt.nz/studying-in-new-zealand/coming-to-study-in-new- zealand/international-student-care/.

How do I know if an educational provider has signed the Code?

The New Zealand Ministry of Education will maintain a register of all signatories to the Code. This list will be available from www.nzqa.govt.nz. If the educational provider that you are seeking to enrol with is not a signatory to the Code, you will not be granted a permit from the New Zealand Immigration Service and you will not be able to study at that institution.

What do I do if something goes wrong?

If you have concerns about your treatment by your educational provider or by an agent of the provider, the first thing you must do is contact the Learner Services Manager, or another person who has been identified to you as someone that you can approach about issues or challenges at your institution. The Code requires all institutions to have fair and equitable internal appeal/grievance/informal complaint/formal complaint procedures for students and you will need to go

through these internal processes before you can take the complaint to any external body.

If your concerns are not resolved by the internal policies, procedures and processes, regulations or rules you can contact NZQA.http://www.nzqa.govt.nz/about-us/make-a-complaint/make-a-complaint- about-a-provider/

A summary of the Code of Practice for the Pastoral Care of International Students

The Code sets standards for educational providers to ensure that:  High professional standards are maintained  The recruitment of international students is undertaken in an ethical and responsible manner  Information supplied to international students is comprehensive, accurate, and up- to-date  Students are provided with information prior to entering into any commitments  Contractual dealings with international students are conducted in an ethical and responsible manner  The particular needs of international students are recognised  International students under the age of 18 are in safe accommodation  All providers have fair and equitable internal procedures for the resolution of international student grievances

Full details of what is covered can be found in the Code itself. http://www.nzqa.govt.nz/providers-partners/caring-for-international-students/

The Code also establishes the IEAA and the Review Panel to receive and adjudicate on student complaints.

Eligibility for Health Services Most National learners are entitled to publically funded health services, international learners are not entitled to these publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly funded health services are available through the Ministry of Health, and can be viewed on their website at www.moh.govt.nz

Accident Insurance The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents, and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at www.acc.co.nz

Health, Medical and Travel Insurance Insurance is optional for National learners, International learners (including group learners) must have appropriate and current medical and travel insurance while in New Zealand. See section below on “Health and Medical Treatment” under “External Supports”.

It is important that there is arranged health, medical and travel insurance from the time you leave home until the time you finish your education in New Zealand. FREEDOM will arrange your insurance BUT you must ensure if it is expiring at any time within your study period being in New Zealand it will need to be extended prior to the end date until you have finished your education.

Immigration

New Zealand Immigration Services (NZIS)

Full details of immigration and visa requirements, advice on rights of employment in NZ while studying and reporting requirements are available through the NZ Immigration Service and can be viewed on their website at http://www.immigaration.govt.nz

The New Zealand Immigration Service (NZIS) looks after Student Visas. International students must have a valid student visa before coming to New Zealand to study. Students must apply for a new student visa before their current visa and permit expires. Learners are recommended to lodge their student visa application a minimum of 4 weeks prior to the current student visa and permit expiry date.

Please Note: NZIS have access to a FREE telephone interpreting service called Language Line. When you contact NZIS either by phone or face to face while you are in New Zealand, just ask for Language Line and tell them your language. For further details, YOU CAN visit www.languageline.govt.nz

It is also important to note that FREEDOM reserves the right to decline, suspend or terminate an enrolment from an international student who has not presented an appropriate and current visa for the period of his/her enrolment.

Other Services All academic support including Holistic Health and Well-being will be provided by FREEDOM via the Learning Services Manager.

Personal belongings FREEDOM Institute of Higher Education will try its best to safeguard all property on its premises however, we cannot accept responsibility to any damage or theft of personal belongings. Learners are to be careful and keep their personal belongings with them all the times.

External Supports New Zealand offers many welfare services; here is list of some of the key welfare organisations. If you do not find the kind of support service you need in the list below or need help in contacting these organisations contact any personnel member they will assist you in finding the right service you need or in contacting these organisations for you.

Holistic Learner Support For help at any time please refer to the following website:

www.familyservices.govt.nz/directory

Follow the instructions online by selecting your region/city and then select from the following:

. Addiction . Parents and Caregivers\ . Disaster Recovery . Basic Needs . Employment . Education and Training . Family/Whanau Services . Ethnic Services . Health . Family Violence . Legal/Civil Services . Mental health . Special Needs/Disability If you require any additional information, please ask the LSM for advice so they can help or refer you to someone who can.

Health and Medical treatment

Eligibility for Health Services

National learners are eligible for publicly funded health services, International learners are not eligible for publicly funded health services while in New Zealand. Under your International Student Medical Insurance cover, if you need to make an appointment with a doctor or nurse, you will need to pay for the visit at the time of the consultation and then submit your receipts to the Insurance Company for reimbursement.

It is important that you understand the terminology in your policy and that you have read and understood the conditions of your cover. Examples include conditions/appointments that are NOT covered by your insurance policy: 1. Pre-existing conditions: any condition that you have when you arrive in New Zealand, an example of this would be asthma. 2. Contraception appointments and prescriptions 3. Health Screening appointments and laboratory / prescription costs - an example of this would be screening for sexually transmitted infections 4. Vaccinations appointments and prescriptions

All International learners are required to have appropriate health, medical and travel insurance for the entire period of their visa study at FREEDOM Institute of Higher Education. Evidence of this will be required prior to commencement of the Programme. A copy of your policy number and insurer will be filed on your file for the duration of your study in New Zealand. Information of Insurers was given to you prior to enrolment and is also available for the Learning Services Manager. FREEDOM reserves the right to decline an enrolment from an international Learner who has not presented appropriate and valid health and travel insurance for the period of his/her enrolment.

International Learner Health, Medical and Travel Insurance

It is a requirement by the New Zealand Government that all International learners have appropriate and current medical and travel insurance while studying in New Zealand. Evidence of suitable Health, Medical and Travel Insurance must be presented at the time of enrolment and as a condition of enrolment at FREEDOM Institute of Higher Education. Holding compliant Insurance cover that is acceptable to the FREEDOM Institute of Higher Education is also a condition of your student visa

application (INZ 1012) as well as your enrolment at FREEDOM Institute of Higher Education.

Insurance providers are:

 Southern Cross Healthcare: https://www.sctionline.co.nz/ispublic/ispublic.aspx

FREEDOM only recommends the above as they are compliant with the Code of Practice and have provided excellent services to our learners’ overtime.

 Orbit Protect: http://www.orbitprotect.co.nz/Students/

Taha Tinana/Physical Well Being

Accident Insurance:

The Accident Compensation Corporation (ACC) provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at www.acc.co.nz

There are many medical centres situated around Hamilton. Some of the major ones are listed below.

Community Health and Other Medical Services

Ministry of Health- Health line Free call 0800 611 116 www.healthline.co.nz Health line is a free telephone health information service for all the family. The service is staffed by registered nurses who will assess your health needs and give information and advice to help you decide on the best level of care. Interpreter services are available if required. Health line uses Language Line Monday to Friday, 9am-6pm.

Waikato Hospital -24-Hour Emergency Accident and Medical Services

Pembroke Street, Private Bag 3200, Hamilton 07 839 8899 (all departments), 07 839 8666 (patients enquiries) Waikato Hospital visiting hours are between 11am – 1.30pm and 4pm – 8pm daily

Ambulance Services – St. John In an emergency dial 111 and ask for ‘Ambulance’. Non-urgent ambulance service – free call 0800 426 285 www.stjohn.org.nz

Angelsea Medical Complex: Gate 1, 5 Thackery Street, Hamilton. 07-858 0800 (Open 7 days, 24 hour urgent medical and injury care) The most comprehensive private medical complex in the greater Waikato region, situated in the heart of Hamilton.

Victoria Street Clinic: 750 Victoria Street, Hamilton 3204 07 834 0333 (Open 7 days, 8am-10pm)

Tui Medical Central

Hamilton Central: 960 Victoria Street, Hamilton Central. 07 849 2767 Our Central clinic offers a general practice drop-in-only service. No appointments available. The drop-in service runs between 9am to 12pm, and 1pm to 4pm, Monday to Friday, excluding public holidays. Our enrolled patients can also access afterhours care at Rototuna and Davies Corner on weekdays between 5pm and 8pm, and during weekends from 8am to 8pm.

Chartwell:

Tui Medical Centre: 31 Hukanui Road, Hamilton 07 855 5370 (Open 7 days, 8am – 8pm) Rototuna: Centre Rototuna Shopping Centre, Cnr Horsham Downs Road & Thomas Road, Hamilton 07 852 5377 (Open 7 days, 8am-8pm)

Other Medical Clinics/Centres Beerscourt Medical Practice Monday 8:30am–5pm 31 Vercoe Rd Tuesday 8:30am–5pm 078 497 200 Wednesday 8:30am–5pm

Thursday 8:30am–5pm

Friday 8:30am–5pm

Saturday Closed

Sunday Closed

Hamilton East Medical Centre Monday 8am–6pm 16 Beale Street Tuesday 8am–6pm 07 839 1232 Wednesday 8am–6pm Thursday 8am–6pm Friday 8am–5pm Saturday Closed

Sunday Closed Medical Prescriptions

If you visit the doctor and obtain a script for medication, you can take it to any pharmacy in town. You will be required to pay upfront and then claim back the cost of the medication through your International Student Insurance provider. See the Learner Services Manager for forms.

Maternity

Costs that are incurred through pregnancy, childbirth, fertility treatment, abortion and birth control ARE NOT covered under your international STUDENT Insurance policy. Learners will be required to cover the full cost of the Maternity Care (Pregnancy).

Family Planning Association www.familyplanning.org.nz 240 Tristram St, Hamilton 07-839 4061

Dental Care

If you need to consult a dentist, you will need to pay the total cost of the visit and or treatment required. Most learner Insurance will not cover costs of dental work. Please check your policy.

Dental Services can be accessed at:

270 Victoria Street, Hamilton 07 8391 660 [email protected]

South City Dental 91 Kahikatea Drive, Hamilton Learner Discount 07 839 4041

Taha Wairua/Spiritual:

Church, Temple and Mosque Information

Anglican:

The Waikato Cathedral Church of St Peter 51 Victoria Street, Hamilton Contact Person - Kath Barnsleym 07 839 4683 Service times available from: http://www.stpeter.org.nz/faith-worship/services/service-times/

Baptist:

Hamilton Central Baptist Church 33 Charlemont Street, Hamilton 07 838 0375 E-mail: [email protected] Office Hours: Monday to Friday 9:15am to 2:45pm More information can be obtained from http://www.hcbc.co.nz/index.html

Hindi:

Sri Balaji Temple 2 Kent Street, Frankton, Hamilton 07 847 0266 https://www.sribalaji.co.nz/

BAPS Shri Swaminarayan Mandir, Hamilton 10 Tawn Place, Pukete, Hamilton 07 849 7709

Radha Krishna Temple 3200/188 Maui Street, Pukete, Hamilton 07 850 5108

Gurudwara Mata Sahib Kaur Ji 23 Bryant Road, Te Rapa, Hamilton 07-849 1235

Sikh

New Zealand Sikh Society Hamilton - Gurudwara Sahib 6391 Te Rapa Road, Horotiu 0 -849 4952

Methodist: Hamilton Methodist Parish 62 London Street, Hamilton. 07 839-3951 Email: [email protected]

Methodist Church 2 Bader Street, Fitzroy, Hamilton 07 836 4591

Methodist Church St Johns & Wesley 20 Wellington Street, Hamilton East, Hamilton 07 856 3940

Catholic

Central Hamilton:

St Peter's Cathedral, Hamilton 51 Victoria Street, Hamilton 07 839 4683

Hamilton East

Cathedral of the Blessed Virgin Mary, Hamilton

494 Grey Street, Hamilton East, Hamilton 07 856 6486

Catholic Church St Marys 480 Grey Street, Hamilton East, Hamilton 07 856 7035

Dinsdale:

St Columba's Catholic Church 50 Rifle Range Road, Dinsdale, Hamilton 07 847 5688

Silverdale:

Saint Matthew's Catholic Church 58 Silverdale Road, Silverdale, Hamilton 07 856 4045 Fairfield

St Joseph's Catholic Church 88 Clarkin Road, Fairfield, Hamilton 07 855 6214

Melville

St. Pius X 59 Pine Avenue, Melville, Hamilton 07 843 5335

Chartwell Cooperating Church (St Alban's) 126 Comries Road, Chartwell, Hamilton

07 855 7434

Presbyterian 32 Vardon Road, Beerscourt, Hamilton 07-849 2685

Knox Christian Centre 48 Albert St, Hamilton East, Hamilton 07-856 5687

Methodist:

Hamilton East Methodist Parish 20 Wellington Street, Hamilton East, Hamilton 07-856 3940

St Clare's Methodist/Presbyterian Church 97 Tuhikaramea Road, Dinsdale, Hamilton 07-847 2752

Mosques/Muslim:

Hamilton City Mosque- Jamii Masjid Cnr Heaphy Terrace and Boundary Road, Hamilton 07-8550567 Open from Fajr to Isha, gates are closed after Isha and opened before Fajr. 12.30-1.30: Friday, Jumua'ah Prayer Hamilton West Islamic Centre 45 Bandon Street, Frankton, Hamilton 07 8477414 5 daily salat, Jumu'ah Salat, Children's Class four days a week, Ladies learning programmes, Men Tafseer Qur'an every Monday Masjid Khadijah bint Khowilid 240 Thomas Road, Rototuna North, Hamilton

University of Waikato, Hamilton Prayer room Knighton Road, Hamilton 3240 LG.0.21, L Block (Prayer Room for males) LG.0.22, L Block, (Prayer room for females)

Taha Hinegaro/Intellectual and Emotional Well Being

Les Mills Fitness Centre 747 Victoria Street Hamilton 07 838 0769 [email protected]

Academic Guidance and Support

Learners are required to seek guidance and support for their papers only from the faculty member designated with responsibility for facilitating that paper on each terms timetable. Seeking advice from other faculty may lead to confusion and mean you do not get advice from a party qualified and experienced to help you. At times your paper educational facilitator may involve the Learner Services Manager or Programme Leader to assist in some matter but this will be organised by personnel.

Do not hesitate to see your Educational Facilitators after class or request an appointment with them by email.

Special academic supports may be organised from time to time for example in English, generally through the Learner Services Manager. Personnel meet regularly and will identify appropriate learning and assessment supports for you. One of the most important ways we support you is through our very important Professional Honour Code and weekly Academic Tutorial Programme. Critical study, academic and learning skills are covered in these sessions which is why they are compulsory, it is strongly recommended you practice all skills facilitated in these sessions to improve your capabilities quickly.

Be proactive, seek support when you face study challenges, we are here to support you. Do not feel you have to wait until we ask to see you. ACT!

Taha Whaanau/Family and Social Wellbeing:

Lifeline To speak to a counsellor please phone one of our free 24/7 helplines:

 24/7 Helpline |0800 LIFELINE (0800 54 33 54) or free text HELP (4357)  Suicide Crisis Helpline | 0508 TAUTOKO (0508 82 88 65) [email protected] www.facebook.com/lifelinewaikato Lifeline New Zealand has a team of trained telephone counsellors ready to take your call. The service is free. All calls are confidential and non-judgemental - 24 hour a day, 365 days a year.

Gamblers Anonymous 0800 654 655

www.gamblersanonymous.org.nz

Problem Gambling Telephone 0800 654655 The hotline provides services to people who are affected by problem gambling, no matter whether they are the gamblers or the family members or friends. Languages: Arabic, Cantonese, Mandarin, Dutch, English, French, German, Hindi and Spanish

Counselling: (07) 856 5820 [email protected]

Waikato Migrant Resource Centre Boundary Road, Hamilton PO Box 4340, Hamilton 3247, New Zealand (07) 853 2192 [email protected] www.wmrc.org.nz Monday to Friday 9am to 5pm Water Safety Many people enjoy the range of aquatic opportunities which the New Zealand environment offers, whether at home, at the pool, beach, and river or out at sea. They are aware, at least to some degree, that water represents a hazard, but often are unsure of what precautionary measures can be taken. www.watersafety.org.nz

Rental Agencies

Lodge Rentals Lodge Rentals Hamilton East Branch 433 Grey Street, Hamilton East 07 856 4500

Quinovic Hamilton 92 Ulster Street, Whitiora, Hamilton 07-839 0400

Waikato Rentals 757 Te Rapa Road, Te Rapa, 07 838 9988

Harcourts Hamilton Rentals Shop B, G01/1, Village Quarter Lane, Frankton, Hamilton 07 8340980

Important Contacts:

NZ New Zealand Police 111 – for Emergency Services only 105 – Non Emergency Hamilton – 07 858 6200 For all non-emergency call check the White pages or Police website for local phone numbers www.police.nz

NZ Customs Service 0800 4 Customs - (0800 428 786) www.customs.govt.nz www.protectnz.govt.nz The NZ Customs Service provides information about what to bring into New Zealand

Oranga Tamariki - Ministry for Children https://www.orangatamariki.govt.nz/ We are dedicated to supporting any child in New Zealand whose wellbeing is at significant risk of harm now, or in the future General Anonymous/Enquiry Line - 0508 326 459

NZ Department of Labour – Employment Relations Service 0800 227 774 www.ers.govt.nz NZ Department of Labour provides information about your rights while working in New Zealand

New Zealand Tenancy Services 0800 737 666 – Bond Enquiries 0800 836 262 – Tenancy Advice www.tenancy.govt.nz www.minhousing.govt.nz Providing Information about flatting and tenancy

Inland Revenue Department 0800 257 777 – Automated Services www.ird.govt.nz Information about general tax matters, how to get a tax number and general information on paying tax

Employment Relations Infoline 0800 800 863 Information about your rights while working in New Zealand

Citizens Advice Bureau 55 Victoria Street Hamilton – 07 839 0395 70 Garden Place – (07)847 2772 Free phone 0800 FOR CAB (0800 367 222) www.cab.org.nz

Human Rights Complaints: Human Rights Commission (09) 309 0874 0800 496 877 (Free Phone)

International Education Appeal Authority PO Box 32001 Panama Street Wellington 04 462 6660 [email protected] The IEAA is an independent body established to deal with complaints from international learners about pastoral care aspects of advice and services received from their educational provider or the provider's agents. The IEAA enforces the standards in the Code of Practice.

Istudent complaints [email protected] 0800006675

NZQA 0800 697 296

Ethic and Cultural Supports Iwi, Pasifika or Multi-ethnic Council contacts: for these see Learner Services Manager

If you do not find the kind of support service that you need in the list above or need help in contacting these organisations please see the Institute Learner Services Manager and they will assist you in finding the right service

Governance

Your information All learners’ information is protected. Records are maintained of your learning and other details you provide. As a condition of enrolment you agree that this information can be used by FREEDOM Institute of Higher Education to verify its authenticity and may be supplied to external agencies if required by legislation and law. As per the enrolment form, there may be New Zealand Agencies who audit the Institute that require access to your files. By signing the enrolment form, you give consent for this process. It is your responsibility to notify and update your details immediately whenever any changes occur. Example: if you change your address, including type of accommodation, Immigration details etc. you must notify FREEDOM Institute of Higher Education within 24 hours.

Equal Education Opportunity FREEDOM Institute of Higher Education believes and strongly implements “equal education opportunity” policy. FREEDOM Institute of Higher Education promises that “in providing your education there will be no discrimination against your age, sex, race, religion or any other conditions, all learners will be treated equal and same opportunities will be provided”. Learners should be aware that FREEDOM Institute of Higher Education will operate in a bi and multicultural environment, we will respect the beliefs and values of others at all times and all learners are expected to do so.

Discrimination of any kind by anyone who is part of FREEDOM Institute of Higher Education will initiate disciplinary procedures against the person showing discrimination.

Your Welfare: Information about Living in New Zealand

Life in New Zealand

New Zealand is a bi and multi-cultural society, its beauty impeccable. When arriving to a new country many aspects are to be considered, during induction you will be provided details of New Zealand life style however, it is advised you find out more about New Zealand before you come here. The minimum wage rates are reviewed every year. The current adult minimum wage rates (before tax) that apply for employees aged 16 or over are: $14.25 an hour (accurate as at 03/2015, taken from www.dol.govt.nz). All items in New Zealand have 15.0% goods and Services Tax (GST) additional (the prices displayed include GST).

Initially it is recommended that International learners have some NZ currency when you enter NZ for immediate requirements like airport transport etc. Large amounts of cash should not be carried in person for safety reasons. Most of the business establishments in NZ accept EFTPOS (electronic funds transfer at point of sale) cards and ATM (automatic teller machines) are widely available for cash withdrawals.

During induction FREEDOM Institute of Higher Education will provide you necessary assistance in opening a bank account. You must however, come prepared with proof of Identity.

All information provided is subject to change and is to be used only as indication not as accurate representation of facts.

Living expenses Living expenses vary greatly depending on a person’s life style, however for a learner it is advised that they have minimum of $15,000 per year while studying in NZ for living expenses in addition to the tuition fees they pay. Accommodation might cost anywhere between $200 and $700 per week depending on type of accommodation you choose. Average cost per meal is between $8 and $30 based on the place and food you choose to eat. Learners generally prepare their own meals which averages to $80 per week. Travel can cost anywhere between $40 and $200 per week based on the mode of travel you choose. It is advised that learners find accommodation close to the institute and travel by public transport to minimise their travelling costs. One zone bus pass will cost around $110 per month. You are able to get a concession on the local buses but you must purchase a 10-trip concession to be able to benefit from the discounted rate. You must purchase a travel card from an authorised agent in the city and then consistently reload the card to enable travel on the bus etc. Internet services cost at an average of $2 per hour at internet cafes. Telephone costs are very expensive in NZ; a local call can cost anywhere between $0.40 and $1.00 per minute based on mode you use.

It is important that International learners are aware that it is illegal to work in NZ without a proper work permit. International learners may be eligible to work twenty hours a week based on their visa conditions. You must not work any more than the hours detailed in your visa conditions. Failure to adhere to those conditions may mean that you are returned to your country of origin

Example of normal costs of regular items in NZ Dollars Petrol $2.00/litre Shirt $25 - $150 Warm $70 - $300 jackets Movie $12 - $20 Hair $10 - $75 cut Local $1.80 per bus stage (*all prices are subject to change and indicative only) The weather varies frequently; it is pleasant in the summer but can get cold in the winter and rain is very unpredictable. It is advisable to carry a sweater, raincoat and a warm jacket in your luggage. Closed footwear is essential while you attend classes and is advisable during the winter season.

Accommodation

Flatting: “Flatting” means living in a house, flat or an apartment that is generally shared with others. The cost of flatting will generally depend on the area that you choose to live and the number of people sharing. Be aware that cheap flats could be very cold in the winter months.

Finding a Flat: You can search places such as www.trademe.co.nz for flats in the area Approach a rental agency such as Lodge (On Victoria Street).

Once you sign the rental agreement, you are legally responsible to pay the rent and for ensuring that no damage is done to the property

Some terminology you will need to be aware of: Fixed term Lease: this means that you and the property owner have committed to a fixed term of generally 12 months.

Periodic Lease: Generally, this type of lease means either party can terminate the lease with three weeks’ notice.

Letting Fee: Many places will charge you a letting fee, whether you find your flat through an agent such as Lodge or on Trade Me; there is often a one off letting fee that is generally equivalent to one weeks rent. Bond: The landlord can ask for up to four weeks rent as a bond. The NZ law requires that the bond is lodged with the Tenancy Service Centre. This will mean that you are required to complete a Bond Lodgement Form. This is signed both by yourself and the property owner or an agent at the property management company. At the end of your tenancy, if there is no outstanding rent or bills, no property damage and the flat is in the same condition as it was let to you, you will receive a bond refund.

Furnishing your flat Some flats are advertised as unfurnished meaning there is generally only a stove provide and you are required to provide the rest such as a refrigerator, sofa, beds, washing machine etc. There are many upcycling stores around the city that sell items needed at a reasonable price.

What might you need to pay for:

Product/Service Approx. Approx. price per price per 3+ people person Per Month per week Electricity/ Gas $350 $21.88

Phone monthly plan $40 $2.50 (free local calls) Internet 30 GB per month $44 $2.75 broadband (with phone) Appliances Hiring $80 $5.00

Pay TV $46 $2.88

Approximate Total: $560 $35 NB: The prices given above are only approximate and will change so this should be only used as a guide.

Other types of accommodation: Boarding Establishments This kind of accommodation is usually a hostel where facilities might be shared among all the residents. Usually food is not provided but cooking facilities will be available. It costs anywhere between $150 and $250 per week.

Apartment This kind of accommodation is usually a small apartment rented weekly and has a bathroom, kitchen and bedroom/living space. The initial establishment costs (bonds, advance etc…) are high, but in the long run it may to be cost-effective. It usually costs anywhere between $300 and $500 per week per apartment and additional costs will be applicable for electricity, water, cooking etc.

Hotels/Motels Accommodation are available at hotels and motels but they are expensive, costing anywhere between $75 and $300 per night, again depending on the facilities and location. Please note that accommodation prices are subject to change, you should also consider transport and other charges when considering an accommodation. These prices are indicative only.

FREEDOM Institute of Higher Education does not assess the suitability of the accommodation but can provide you with information about accommodation;

learners can choose the accommodation on their own choice from the various options available

Banking information and how to open a bank account There are a variety of banking establishments in New Zealand. At the campus in your induction week, you will be offered a seminar with a banking professional. This person will inform you of the procedure to open a New Zealand Bank account. You will also need to have available the following documentation, that is required by NZ law.

You must provide one form of primary photographic (photo) identification document (ID) this can be:

 Overseas passport - must be current (or similar document issued for the purpose of international travel containing the name, date of birth and signature of the person, and issued by a foreign government, the United Nations, or agency of the United Nations).

You must provide one form of primary non-photo ID AND one form of supporting photo ID. These can be:

Primary non-photo ID

 Foreign Citizenship certificate  Foreign Birth Certificate

AND Supporting photo ID

 International Driving permit  FREEDOM Institute issued ID card

Transport arrangements Hamilton is well connected with public transport buses that connect most of the areas and have a good frequency during working hours. It is relatively cheap with no parking hassles. It is environment friendly. FREEDOM Institute of Higher Education suggests all learners to use public transport, however learners can travel by means of cycle, car or motorcycle. Please note that the central business district and other busy areas have paid parking starting at a minimum of $2. Traffic at peak hours can cause delays so plan ahead if you are travelling during these hours. The CBD currently offers 2 hours free parking after that you are required to pay. Copies of bus timetables are available from the institute and from the Local Transport Centre.

Hamilton Transport Centre The Transport Centre building is located on the corner of Bryce and Anglesea streets. It is the central hub for passenger services in Hamilton, Regional and National coach buses

Free Hamilton City Centre Bus The most convenient way to get around the central business district (CBD) and it is free! The shuttle leaves every 10 minutes Monday to Friday, 7am to 6pm and Saturday, 9am to 1pm. The shuttle travels in a one-way loop from the new Knox Street car park, north along Victoria Street, Liverpool Street and then south along Anglesea Street, into Caro Street, Alexandra Street, Hood Street, Anglesea Street and then Bridge Street.

Local Buses

Waikato Regional Council operates Hamilton city and regional bus services. See below for route and timetable information. Bus timetables are available from the institute and from the Local Transport Centre.

Please note that the above information does not cover all the road transport legislations. Learners are advised to contact Land Transport Safety Authority free phone: 0800 822 422, website www.ltsa.govt.nz before travelling in NZ.

Hamilton International Airport

Providing a gateway for both domestic and international flights, the airport is located 15 minutes’ drive south of central city Hamilton. Directions to and from the airport are clearly marked with road signs on State Highway 1 and State Highway 3. Either of these highways can be taken to and from the airport.

Driving in New Zealand:

For online copies of the Latest New Zealand Road Code please follow this link -- http://www.nzta.govt.nz/resources/roadcode/road-code-index.html

National and International Learners will also be supplied with a copy of the booklet: Driving in New Zealand. This booklet is full of helpful tips and facts about driving in New Zealand. Please ensure that you read it and that you understand it. If you require a copy in your own language please let Nikki know. Copies can also be downloaded from: http://www.nzta.govt.nz/resources/whats-diff-driving- nz/docs/driving-in-nz-english.pdf

Drivers

• Be careful about cyclists give them half car space. • Don't force past cyclists, dip your headlights for oncoming cyclists. • Stop for pedestrians at pedestrian crossings. • Reduce your speed when entering school zones and stop if signalled by school patrols. • Give way for all emergency services to pass.

Cyclists

• Always wear a safety helmet and high visibility jacket. • Signal properly. •Stop for pedestrians at pedestrian crossings and if signalled by school patrols. • Do not enter roads that are prohibited for cyclists.

Pedestrians

• Cross at pedestrian crossings only. • Cross quickly when crossing. • Wear visible clothes at night. • Signal your intentions to drivers.

Instructions in Case of Emergency

Emergencies

Major Incidents: Management of emergencies, including emergency numbers. If you are in need of medical assistance, need to call the Police or report a Fire you need to call 111. Calling 111 is a free call When your call is answered, the person on the other end of the line will ask you which service you require (Fire, Police, and Ambulance. You need to be ready to tell them clearly and calmly what the service is that you require and why. If you or someone with you needs medical care an Ambulance will come and get you (There is a charge for this). If it is Police or Fire, a Police car or a Fire Engine will come to you. If you are unwell, but can get to a medical centre then you are best to call in advance and make an appointment. If you are unwell and can’t drive, ask a friend/Neighbour to take you. If you are unable to make a call (maybe your phone battery is flat), then make your way to the nearest place where there are people such as a Service Station or Fast Food outlet. Instruct someone there to make a call on your behalf but make sure you do not leave until you have conveyed all the information that the emergency services personnel need in order to help.

For Fire, Police or Ambulance

Dial 111

Minor Incidents and First Aid

A FIRST AID KIT is kept at all FREEDOM campuses. All accidents or near misses must be documented. The Institute does not give out medication, aspirin or otherwise to any learner.

Fire

Please follow the instructions of the fire warden/s. You must not re-enter the building once evacuated. You must assemble in your class group and notify your educational facilitator if there is anyone from the group missing. Please ensure that you stay at the designated area until you are advised to return to the building by a building warden All faculty members must check in with the fire warden and report any missing persons identified. It is the head warden’s responsibility to relay this information to the OIC (Officer in Charge). Not anyone else.

Storms/Tornadoes

Tornadoes sometimes occur during thunderstorms in some parts of New Zealand. A tornado is a narrow, violently rotating column of air extending downwards to the ground from the base of a thunderstorm. Warning signs include a long, continuous roar or rumble or a fast approaching cloud of debris which can sometimes be funnel shaped.

 Alert others if you can.  Take shelter immediately. A basement offers the greatest safety. If underground shelter is not available, move to an interior room without windows on the lowest floor. Get under sturdy furniture and cover yourself with a mattress or blanket.  If caught outside, get away from trees if you can. Lie down flat in a nearby gully, ditch or low spot and protect your head.  If in a car, get out immediately and look for a safe place to shelter. Do not try to outrun a tornado or get under the vehicle for shelter.  Listen to your local radio stations as emergency management officials will be broadcasting the most appropriate advice for your community and situation.

 Check for injuries and help others if you can, especially people who require special assistance.  Look for and report broken utility lines to appropriate authorities.  Contact your local council if your house or building has been severely damaged.  If your property or contents are damaged take notes and photographs and contact your insurance company. Inform your landlord if there is damage to the rental property.  Ask your council for advice on how to clean up debris safely.

Earthquake

 If you are inside a building, move no more than a few steps, drop, cover and hold. Stay indoors till the shaking stops and you are sure it is safe to exit. In most buildings in New Zealand you are safer if you stay where you are until the shaking stops.  If you are in an elevator, drop, cover and hold. When the shaking stops, try and get out at the nearest floor if you can safely do so.  If you are outdoors when the shaking starts, move no more than a few steps away from buildings, trees, streetlights, and power lines, then Drop, Cover and Hold.  If you are driving, pull over to a clear location, stop and stay there with your seatbelt fastened until the shaking stops. Once the shaking stops, proceed with caution and avoid bridges or ramps that might have been damaged.  Listen to your local radio stations as emergency management officials will be broadcasting the most appropriate advice for your community and situation.  Expect to feel aftershocks.

 Check yourself for injuries and get first aid if necessary. Help others if you can.  Be aware that electricity supply could be cut, and fire alarms and sprinkler systems can go off in buildings during an earthquake even if there is no fire. Check for, and extinguish, small fires.  If you are in a damaged building, try to get outside and find a safe, open place. Use the stairs, not the elevators.  Watch out for fallen power lines or broken gas lines, and stay out of damaged areas.  Only use the phone for short essential calls to keep the lines clear for emergency calls.  If you smell gas or hear a blowing or hissing noise, open a window, get everyone out quickly and turn off the gas if you can. If you see sparks, broken wires or evidence

of electrical system damage, turn off the electricity at the main fuse box if it is safe to do so.  Keep your animals under your direct control as they can become disorientated. Take measures to protect your animals from hazards, and to protect other people from your animals.  If your property is damaged, take notes and photographs for insurance purposes. If you rent your property, contact your landlord and your contents insurance company as soon as possible.

More info can be found at www.getthru.govt.nz

The Police

The New Zealand Police are there to help you at any time. It is always a good idea to know where your local police station is and the phone number.

The New Zealand Police have a free interpreting service called ‘Language Line’. It is available from Monday to Friday from 10am to 6pm. This service can be asked for either when you go see them face to face or if you call. There is a total of 35 languages available.

The police will investigate and advise you if there has been a crime. They will also inform you of other services they may be helpful such as Victim Support. Victim Support is an organisation that offers the following services: Emotional first aid and practical support at the time of crisis, Financial grants to reimburse costs after some serious crimes, especially homicide, death by a criminal act, and sexual violence, Referral to counselling and other services, and payment of counselling costs in some cases, Help dealing with the criminal justice system e.g. attending court, restorative justice, parole board; preparing victim impact statements and help organising travel and accommodation if required, Help dealing with grief, loss, trauma and shock, Follow up on wellbeing/safety after crisis and further emotional and practical support if required, Specialist support following a homicide and Advocacy with other organisations

The New Zealand Police website www.justice.govt.nz also has very useful information.

General Safety

There can be times, locations or circumstances when there are concerns in public places. Being aware of these and doing things safely will reduce risks to your safety.

Always beware of what’s going on around you. Check the street signs so you know where you are in case of the need to call the police. Stay on roads where there are other people, and there are street lots of street lighting. Do not walk through poorly lit parks, vacant lots and arcades.

Arrange for a friend to pick you up or if you feel uncomfortable, consider taking a taxi or Uber.

Recreational Activities in Hamilton

Waikato River Walkways

A recently completed 11km walkway along both banks of the Waikato River which runs through the centre of Hamilton offers endless opportunities to walk, ride bikes and watch boats on the river. Whether you want to relax and unwind, or burn off some energy with a run or walk, this is the perfect place for that. The mighty Waikato River which flows through the middle of Hamilton and much of the Waikato, is the life force of the region. See below for some key facts:

 The name 'Waikato' comes from Maori and translates as 'flowing water'  The river runs from Lake Taupo to Port Waikato (approx. an 18 hour journey)  It is the longest river in New Zealand at 425km/264 miles  The river flows through 8 hydro-electric dams  Located on the banks of the river are: Wairakei geo-thermal station and the Huntly coal & fuel station  The river generates approx. 4,000 gigawatt hours of electricity per year - about 13% of New Zealand's total electricity

Victoria Bridge Victoria Bridge (1910) is one of six bridges linking the east and west of the city. Take a short walk over Victoria Bridge, turn left, and continue to Memorial Park. Originally dedicated to soldiers after WW1, the Cenotaph has three memorials honouring the NZ navy, air force and army.

Earth Blanket (Nga Uri O Hinetuparimaunga) Incorporating the Maori heritage of the Hamilton Gardens site, this breath taking sculpture adorns the entrance to the Gardens and features an earth blanket, a woven pebble cloak designed to protect and honour the wonder of Mother Earth.

Hamilton Lake Hamilton Lake, or Lake Rotoroa (Long Lake), situated in the heart of Hamilton, is used for a wide variety of recreational activities and is an important habitat for wildlife. Edged with a wonderful 3.8km path creating an approximate 45-minute circular walk around one of the city's hidden paradises. Relax in the picnic area, enjoy the playground, or choose a bench and enjoy the scenery.

Balloons over Waikato Annually The University of Waikato Hamilton Experience the amazing site of 30 bright coloured hot air balloons ascending through the Waikato sunrise every morning and don't miss Hamilton's biggest night out at the ASB Nightglow annually at Waikato University in March, where the balloons glow to orchestrated music finishing with the best fireworks display in town.

ENJOY HAMILTON

Disclaimer The FREEDOM Institute of Higher Education – Te Wananga O Rangatiratanga reserves the right to change or update information as required.

American Psychological Association (APA) Referencing 6th - Brief Guide Based on the Publication Manual of the American Psychological Association (6th edition).

Item Reference list entries In text citation Note Book one author Pilger, J. (2006). Freedom next time. London, Pilger, 2006) or … Pilger Enclose in “…” and give page England: Bantam. (2006). number, e.g. Pilger (2006) says that “..." (p. 257). Book two authors Shaw, R., & Eichbaum, C. (2008). Public policy in (Shaw & Eichbaum, In text: In a sentence: use “and’ New Zealand: Institutions, processes and 2008). or According to between authors. Within brackets: outcomes. Auckland, New Zealand: Pearson Shaw and Eichbaum use ‘&’ between authors. Reference Education. (2008) list: use “&” between authors. Book three - five authors Alred, G. J., Brusaw, C. T., & Oliu, W. E. (2009). The First citation: (Alred, In text: First citation: cite all authors businesswriter’s handbook. New York, NY: St Brusaw, & Oliu, 2009) and use “&” before final author. Martin’s Press. Subsequent citations: Sentence style: use ‘and’ before final (Alred et al., 2009) author. Book six - seven authors Gazda, G. M., Balzer, F. J., Childers, W. C., Nealy, Gazda et al. (2005) In text: First & Subsequent citations: A. U., Phelps, R. E.,& Walters, R. P. (2005). Human argue …. Or It was Surname of the first author et al., relations development: A manual for educators argued that …. (Gazda year Reference list: list all authors. (7th ed.). Boston, MA: Pearson Educational. et al., 2005) Use “&” before last author. Book eight or more authors Watson, S., Gunasekara, G., Gedye, M., van Roy, (Watson et al., 2003) or In text: First and subsequent citations: Y., Ross, M., Longdin, L., … Brown, L. (2003). Law same as 6-7 authors Surname of the first author et al., of business organisations (4th ed.). Auckland, year. Reference list: use … between New Zealand: Palatine Press. 6th and last author. Book chapter Easton, B. (2008). Does poverty affect health? In Easton, 2008) or Easton Reference list: the main entry in your K. Dew & A. Matheson (Eds.), Understanding (2008) states that ... (p. list is the author of the chapter health inequalities in Aotearoa New Zealand (pp. 101). include the page numbers of the 97–106). Dunedin, New Zealand: Otago University chapter. Editors: first name initial, Press. surname. In-text citation: the author of the chapter, year. Give page number for paraphrased ideas or quotes. Book corporate author New Zealand Health Information Service. (2003). First citation: (New If the name is short or if the Report on maternity: Maternal and newborn Zealand Health abbreviation would not be easily information. Wellington, New Zealand: Ministry of Information Service understood, type out the name Health. [NZHIS], 2003). Then: each time it occurs. Indicate (NZHIS, 2003). abbreviation in the first in-text citation.

Brief Guide e-book from a library Mollison, M. (2010). Producing videos: A (Mollison, 2010). Or as Give the homepage URL of the database complete guide. Retrieved from others with quotes. database, remove other parts of the http://www.proquest.com URL after the domain/host name. Journal article with DOI Washington, E. T. (2014). An overview of (Washington, 2014). Or DOI (digital object identifier): Find cyberbully in higher education. Adult Learning, as others with quotes. DOIs on the PDF of the article or in 26(1), 21– 27. the article record on the databases. https://doi.org/10.1177/1045159514558412 If no DOI for journal article reference in same way. Magazine article online DOI not Read, E. (2007, November 1). Myth-busting gen Read, E. (2007, Reference List: Give the exact date available Y. New Zealand Management, 54(10), 63–64. November 1). of the article. Do not give a date of Retrieved from http://www.management.co.nz retrieval. Give the homepage URL of the publication (not of the article or database). Newspaper article online DOI not Nuke test inquiry doubted. (2009, April 23). The (“Nuke test inquiry Reference List: Give exact date of available no author Dominion Post, p. 5. Retrieved from doubted,” 2009, p. 5). article, but no date of retrieval. Give http://www.stuff.co.nz/dominion-post/ home page URL of the publication (not the article). No author: alphabetise by first significant title word. In text citation: use a short title, or part of a long title, enclose in quotes with a comma: (“…,” year). Website html - no date Flesch, R. (n.d.). How to write plain English. (Flesch, n.d.). Reference List: html websites are Retrieved April 12, 2009, from likely to change or be updated so http://www.mang.canterbury.ac.nz/writing_guid include a date of retrieval. e/writing/flesch.shtml Reference List and In text: (n.d.) for no date. Website PDF Radio New Zealand. (2008). Annual report 2007- (Radio New Zealand, PDF documents are not likely to 2008. Retrieved from 2008) change so do not include a date of http://static.radionz.net.nz/assets/pdf_file/0010 retrieval. /1796761/Radio_NZ_Annual_Report_2008.pdf Video online Bellofolletti. (2009, April 8). Ghost caught on (Bellofolleti, 2009) Reference List: If only the screen surveillance camera [Video file]. Retrieved from name is available, in this case http://www.youtube.com/watch?v=Dq1ms2JhY Bellofolletti, give that as the author. BI&feature=related Give exact date of online post, format [Video file], no date of retrieval. Personal communication letters, Cited in text only and NOT included in the T. K. Lutes, personal Give the Give the initials as well as emails, interviews, conversations, reference list. communication, April the surname of the communicator lecture notes 18, 2010). Or According

to T.K. Lutes (personal and provide an exact date as communication, April possible. 18, 2010). Or S. Stevenson (MAL801 lectures, 12 February, 2020).

References Alred, G. J., Brusaw, C. T., & Oliu, W. E. (2009). The businesswriter’s handbook. New York, NY: St Martin’s Press. Bellofolletti. (2009, April 8). Ghost caught on surveillance camera [Video file]. Retrieved from http://www.youtube.com/watch?v=Dq1ms2JhY BI&feature=related Easton, B. (2008). Does poverty affect health? In K. Dew & A. Matheson (Eds.), Understanding health inequalities in Aotearoa New Zealand (pp. 97–106). Dunedin, New Zealand: Otago University Press. Flesch, R. (n.d.). How to write plain English. Retrieved April 12, 2009, from http://www.mang.canterbury.ac.nz/writing_guid e/writing/flesch.shtml Gazda, G. M., Balzer, F. J., Childers, W. C., Nealy, A. U., Phelps, R. E.,& Walters, R. P. (2005). Human relations development: A manual for educators (7th ed.). Boston, MA: Pearson Educational. New Zealand Health Information Service. (2003). Report on maternity: Maternal and newborn information. Wellington, New Zealand: Ministry of Health. Mollison, M. (2010). Producing videos: A complete guide. Retrieved from http://www.proquest.com Nuke test inquiry doubted. (2009, April 23). The Dominion Post, p. 5. Retrieved from http://www.stuff.co.nz/dominion-post/ New Zealand Health Information Service. (2003). Report on maternity: Maternal and newborn information. Wellington, New Zealand: Ministry of Health. Nuke test inquiry doubted. (2009, April 23). The Dominion Post, p. 5. Retrieved from http://www.stuff.co.nz/dominion-post/ Pilger, J. (2006). Freedom next time. London, England: Bantam. Radio New Zealand. (2008). Annual report 2007- 2008. Retrieved from http://static.radionz.net.nz/assets/pdf_file/0010 /1796761/Radio_NZ_Annual_Report_2008.pdf . Read, E. (2007, November 1). Myth-busting gen Y. New Zealand Management, 54(10), 63–64. Retrieved from http://www.management.co.nz Shaw, R., & Eichbaum, C. (2008). Public policy in New Zealand: Institutions, processes and outcomes. Auckland, New Zealand: Pearson Washington, E. T. (2014). An overview of cyberbully in higher education. Adult Learning, 26(1), 21– 27. https://doi.org/10.1177/1045159514558412 Watson, S., Gunasekara, G., Gedye, M., van Roy, Y., Ross, M., Longdin, L., … Brown, L. (2003). Law of business organisations (4th ed.). Auckland, New Zealand: Palatine Press.

The FREEDOM Institute of Higher Education acknowledges the above is drawn in part from an AUT reference.