2011 Annual Report

• Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville2011 • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • PineANNUAL Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • BlythevilleREPORT • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • Fayetteville • Rogers • Texarkana • Bentonville • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville • West Memphis • North Little Rock • FayettevilleARKANSAS • Rogers STATE CHAMBER/AIA • Texarkana ANNUAL REPORT 2011• Bentonville 1 • Hot Springs • Conway • Magnolia • Pine Bluff • Siloam Springs • Fort Smith • Searcy • Jonesboro • Blytheville • Russellville • Batesville •

Email: [email protected] | (800) 54-STUDY | (501) 371-2050 – Greater Little Rock | www.adhe.edu

ADHE | Financial Aid Division | 114 East Capitol Avenue | Little Rock, AR 72201

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Email: [email protected] | (800) 54-STUDY | (501) 371-2050 – Greater Little Rock | www.adhe.edu

ADHE | Financial Aid Division | 114 East Capitol Avenue | Little Rock, AR 72201

smart phone.

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application by June 1 at www.adhe.edu or

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Table of Contents

Our Leadership...... 4 – 7 Arkansas State Governmental ...... Affairs...... 8 – 14 Chamber of Commerce/ Associated Industries Continued Success and New Initatives in 2011. . . . .15 – 22 of Arkansas Committees...... 23 Marketing/Sales/Outreach...... 24 – 27

1200 West Capitol Ave. Leadership Arkansas...... 28 – 31

P.O. Box 3645 Pinnacle Program Members...... 32 – 33 Little Rock, AR 72203 New Members...... 34 Phone: 501-372-2222 Thanks to Our Sponsors...... 35 Fax: 501-372-2722 Governor’s Quality Award Program...... 36 – 37 www.arkansasstatechamber.com Affiliate Organizations...... 38

State Chamber/AIA Staff

Randy Zook Kenneth R. Hall, J.D. Susie Marks, CCE Angela DeLille Jeff Thatcher President & CEO Executive Vice President Senior Vice President - Director of Director of Programs Governmental Affairs Communications

Deb Mathis Bill Watson Marcus Turley Sue Weatter Joanne Douglas Manager, Scheduling Sales Representative Membership Development Executive Director, Administrative Assistant & Events Representative Governor’s Quality Award Program

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 3 Our Leadership

Executive Committee Arkansas State Chamber of Commerce Officers Associated Industries of Arkansas Officers

Chairman of the Board: Vice Chairman: Chairman of the Board: Vice Chairman: Vice Chairman: Ed Drilling Mike Callan Bill Hannah Russell Bragg Steve M. Cousins AT&T Arkansas Arkansas Oklahoma Nabholz Construction OK Industries Inc. Lion Oil Company Gas Corporation Corporation

Vice Chairman: Vice Chairman: Vice Chairman: Vice Chairman: Past Chairman Gary Head Maggie Sans Ken Kimbro Bill J. Reed of the Board: Signature Bank Walmart Stores Inc. Tyson Foods, Inc. Riceland Foods Inc. Ray Dillon of Arkansas Deltic Timber Corporation

Vice Chairman: Treasurer State Chamber/AIA: Past Chairman George Wheatley David Bartlett of the Board: Waste Management Simmons First Benny Baker of Arkansas National Corporation International Paper Container Division

Ex-Officio

Past Chairman of the Board: Past Chairman of the Board: Randy Wilbourn Hugh McDonald Martin-Wilbourn Entergy Arkansas, Inc. Partners LLC Raymond M. Burns Bob Lamb Rogers-Lowell Area Bob Lamb Consultant Chamber of Commerce

4 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 2012 State Chamber 2012 Associated Industries of Commerce Board of Directors of Arkansas Board of Directors

Elected to three year Ed Choate John Dreher Elected to three year Terms expire end Haskell Dickinson term expiring end Delta Dental CenturyLink term expiring end of 2012 Granite Mountain of Arkansas Inc. Quarries & McGeorge of 2014 George Easley of 2014 Scotty Bell Contracting Walter Bryant Karl Connor Windstream Josh Allen Virco Manufacturing Company Inc. CenterPoint Energy BP America, Inc. Corporation Allens Incorporated Corporation Mark Feldman Kathleen Carey Carlton Davis Tom Hopper David Baker Karen Dickinson Flexsteel Industries Inc. CardinalHealth Warren Bank Crafton Tull Inc. FutureFuel Georgia-Pacific Corp. & Trust Company Danny Games Mel Coleman Dick Horne Chemical Company Thomas Ethridge BHP Billiton North Arkansas Steve Edwards American Insurance Sam Commella Austin Powder Electric Cooperative GES Inc./Food Giant Association Nucor Company Danny Glass Firestone Building Ed Coulter Grady Harvell Richard Hudson Richard Flynt Dan Haygood Products Company ASU Mountain Home AFCO Steel, LLC University of Arkansas Bryce Corporation Arkansas Steel Kent Ingram Robert Evans Reynie Rutledge Eric Jackson Dave Gehle Associates Razorback Concrete Arkansas State First Security Bank Oaklawn Jockey Club Gar-Bro Manufacturing Trish Henry Company Inc. University System Sam Sicard Troy Keeping Company Russellville Steel Craig Lichty Hank Henderson First National Bank Southland Park Gaming Leon Hall Company Inc. Evergreen America’s Car Mart of Fort Smith & Racing Timex Corporation Randy Hopper Packaging Co. Benny Koontz Steve Smith Dr. Walter Melissa Hanesworth Ranger Boats LLC Steve Miller Koontz Electric Verizon Wireless- Kimbrough Hiram Walker- Graham Huff Albemarle Corporation Company Inc. South Central Region Philander Smith College Pernod Ricard USA Martin Sprocket Neal Munro Charles Mazander Jeff Standridge Cheryl Martin Albert “Skip” King & Gear Inc. Addison Shoe/NMF, Inc. Mazander Engineered Acxiom Corporation URS Corporation Lennox Industries Ron Keeneth Equipment Paul Rivera Van Tilbury Mike McFarland Bob Langston Bridgestone Americas Caterpillar Inc. Venita McCellon- East-Harding, Inc. Arvest Bank Langston Tube Business Allen Sam Walls Len Pitcock Companies Inc. Tommy Maxwell Tom Schueck AEP Southwestern Lexicon Inc. The Arkansas Capital Cox Communications Larry Lynn Maxwell Hardwood Electric Power Flooring Company Corporation Group MaryJane Rebick Central Moloney Inc. Paul Siedsma Company ConAgra Foods Mark White Oce Copy Systems Scott McGeorge Melissa Smith Mike Moore Arkansas Blue Cross Pine Bluff Sand McKee Foods Jimmy Swain Friday Eldredge Michael Shelley and Blue Shield & Gravel Company Corporation Bryce Corporation & Clark LLP USBank Terms Expire end George Moschner Tommy Smith Chuck Wepfer Jose Oakley Dennis Smiley of 2013 Baldor Electric Clearwater Paper Cameron Isle of Capri Arvest Bank Corporation Richie Arnold Company Matt Williams Teresa Oelke Gary Stephenson Conway Corporation John Parke Tammy Waters Weyerhaeuser Crossland Construction State Farm Insurance Democrat Printing Domtar Company Company Arthur Beech Sandy Stroope Freight Systems, Inc. & Lithographing Co. Terms expire end Steve Patterson Boat World Inc. Paul Rich of 2013 Arkansas Advanced Mac Bellingrath Frank Thomas Aerojet Corporation Lester Allen Energy Association B3 Properties Inc. Stephens Inc. Dave Ring CINTAS Leon Philpot Tad Bohannon Duff Wallace American Greetings Jack Bergeron Rich Mountain Electric Wright Lindsey Farm Bureau Mutual Corporation Southwestern Cooperative Inc. & Jennings LLP Insurance Company Jim Walcott Energy Company Dan Rahn Roger Collins of Arkansas Weldon Williams Pete Christiansen UAMS Harps Food Stores, Inc. Ewell Welch & Lick Inc. Dassault Falcon Rob Ratley John Cooper Arkansas Farm Kevin Ward Jet Corp OG+E Cooper Bureau Federation Kimberly-Clark Bob Coleman Communities Inc. Larry Wilson Terms Expire end Corporation Coleman Dairy of 2012 Dave Cronk First Arkansas Bank Hewlett Packard & Trust David Wood Gary Beasley Company Murphy Oil Corporation E.C. Barton Glenn Woods & Company Rich Davis SourceGas Lockheed Martin Paul Beran Arkansas Inc. Missiles & Fire Control University of Arkansas - Fort Smith

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 5 2012 State Chamber Ex-officio Board Members

Jim Davis Georgia-Pacific Corp. Luke Gordy Arkansans for Education Reform Foundation Russell Gunter Cross Gunter Witherspoon & Galchus P.C. Steve Jones Jack Nelson Jones, P.A. Bob Kelly Arvest Bank Tom Kennedy Entergy Arkansas, Inc. Kurt Knickrehm Regions Insurance Max Koonce Walmart Stores Inc. CMI Paul Means Entergy Arkansas Greg Nabholz Nabholz Properties, Inc. Mike Parker Dover Dixon Horne PLLC Archie Schaffer III Tyson Foods, Inc. Bob Smith Robert D. Smith, III Lynn Tatum Tyson Foods, Inc.

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6 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORTSIGNZ 2011& BANNERZ State Chamber Lifetime Board Members

Oral Edwards GES Inc./Food Giant Jack Meadows Meadows Enterprises Inc.

AIA Lifetime Board Members

Bert Parke Democrat Printing & Lithographing Co. Dan Woods Timex Albert Yarnell Yarnell Ice Cream Company

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David also serves on the board of the Baptist Health Foundation, is a member of Fifty for the Future – Central Arkansas and is the Vice Chairman of the Arkansas Bankers Association. MEMBER FDIC / SINCE 1903 Congratulations once again David, on this most prestigious honor.

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ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 7

SIMMONSFIRST.COM / SINCE 1903 Governmental Affairs

88th Arkansas General Assembly Legislative Update The State Chamber/AIA secured a significant return on the investment of our members and succeeded in enhancing the business climate in the state during the 88th Session of the Arkansas General Assembly. This was a very successful session for business. We succeeded in saving our members millions of dollars by promoting and passing legislation that will: reduce the cost of the Arkansas unemployment insurance system, further reduce the sales tax that manufacturers pay for energy used in industry and manufacturing, and expedite administrative tax appeals and Randy Zook and Kenny Hall plot strategy at the State promote access to justice. Capitol during the Legislative Session. Beginning with a series of committee meetings during the fall months of 2010, the State Chamber/AIA developed a number of priority issues for the 2011 Session:

• Returning the state’s unemployment insurance trust fund to solvency. We took a leadership role in the introduction and successful passage of Act 861, which eliminates wage indexing, reduces Arkansas jobless benefits from 26 to 25 weeks and sets new eligibility requirements for workers seeking unemployment benefits. These changes are expected to save the state’s employers between $60 and $75 million or The Lobbyist Luncheons featured a number of notable speakers between 17 and 21 percent of the total trust and drew substantial crowds during the Legislative Session. fund’s annual cost. • Leading the effort to further reduce the sales tax exemption for energy used in industry and manufacturing. We led the effort to pass Act 754, which will provide an additional ½ cent reduction for manufacturers in NAICS codes 31-32-33 to a new state tax rate of 2.625 percent, as well as providing the state’s independent power producers

8 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 a tax cut similar to that enjoyed by other manufacturers. The additional sales tax reduction for manufacturers became effective July 1, 2011. The tax cut for independent power producers became effective January 1, 2012. Thus far, over the last three legislative sessions, the reduction in this tax now totals approximately $24 million annually for manufacturers. • Leading efforts to expedite administrative tax appeals and promote access to justice. Act 585 will significantly shorten the amount of time between filing an administrative appeal with the Department of Finance and House Speaker Robert S. Moore, Jr., Attorney General Dustin McDaniel, Administration (DFA) and the administrative State Chamber Chairman Ed Drilling of AT&T Arkansas and State Rep. hearing. This legislation became effective July Barry Hyde at the State Chamber/AIA Legislative Reception in mid- January. 26 , 2011. • Eliminating the state’s capital gains tax on new investments made in Arkansas. This passed in the House but failed in the Senate. • Fighting efforts to eliminate the Electoral College system to elect the President of the United States. This was never introduced due to our efforts prior to the session. • Protecting the Education Reforms of 2003- 04, the Civil Justice Reform Act of 2003 and the workers’ compensation reform act of 1993. Mission accomplished - no bills were passed that weakened any of these important measures. More than 300 attendees converged at the State Chamber/AIA Legislative • Supporting efforts to improve Arkansas Reception. infrastructure, specifically the state’s highway system. • Supporting the passage of Act 570 which implements reforms on the Arkansas prison system involving sentencing and corrections. • Helping protect the natural gas industry in Arkansas.

AIA Chairman Bill Hannah of Nabholz Construction Corporation and Steve Kinzler of Polk Stanley Wilcox at the State Chamber/AIA Legislative Reception.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 9 Improved Cash Flow into UI Trust Fund Negates Need for Bond Issue Arkansas’s improving economy negated the need for the state to issue bonds to repay the federal government for the approximately $360 million the state owes for its unemployment insurance debt. The good news was provided by State Chamber President & CEO Randy Zook and Executive Vice President Kenny Hall during several presentations during May around the state. Zook attributed the improvements to more workers being employed in the state, slow and steady economic improvement, and changes made by Act 861 in the 88th General Assembly. Randy Zook provides an update on the status of the state’s unemployment insurance debt during one of several presentations throughout the state during May.

10 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Hundreds Attend “Door-to-Door” Meetings Throughout State The State Chamber/AIA’s series of “Door-to-Door” meetings throughout the state concluded with a final session on Thursday, October 20th in Conway. The 18 meetings, which began in late August, included a recap of the key legislative accomplishments from the 2011 Session, the highway program, education, the severance tax issue, other tax issues and ways to make Arkansas’s business climate more competitive. Several hundred representatives from businesses, the state legislature, local chambers, non-profits and other organizations attended the meetings, which were presented by State Chamber/AIA President & CEO Randy Zook and Executive Vice President Kenny Hall. Locations for the meetings in addition to Conway included Camden, Pine Bluff, North Little Rock, Bentonville, Russellville, Little Rock, West Memphis, Hot Springs, Bryant, Newport, Searcy, Fort Smith, Blytheville, Springdale, Harrison and Jonesboro.

A big crowd showed up for the Bentonville Door-to-Door Meeting. North Little Rock Chamber President Terry Hartwick makes a point at the North Little Rock Door-to-Door meeting in early September

Randy Zook interacts with attendees at the Newport Door-to-Door Kenny Hall provides a presentation at the North Little meeting in mid-October. Rock Door-to-Door meeting.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 11 Highway Bond Renewal Election Overwhelmingly Successful By an approximate 82-18 percent advantage, Arkansas voters overwhelmingly approved the renewal of a $575 million bond program on November 8th that will repair more than 400 miles of Interstate highways. The State Chamber/ AIA was the lead organization in Move Arkansas Forward, a group formed to support the bond program. Under the proposal, the Arkansas Highway 4-cent-per-gallon diesel-fuel tax passed in 1999 and Transportation Department has the for this purpose. The size and scope of the new authority to issue the bonds, which can be Interstate Rehabilitation Program is expected leveraged for up to $1 billion in Interstate to support nearly 28,000 jobs and increase repairs. The Guaranteed Anticipation Revenue Arkansas’s opportunity to attract economic Vehicle (GARVEE) bonds will be financed by development for business, manufacturing and future federal funds and the existing state tourism.

1/4 pg St Chamber Ad_Layout 1 12/20/11 9:52 AM Page 1 Arkansas’s Corporate Taxes Rank near Top among Surrounding States A study prepared by Ernst & Young for the State Chamber/AIA, which was released in early December, showed that Arkansas’s corporate For all your mailing needs... tax burden on selected new business investments • Newsletters ranked near the top in a broad range of categories • Postcards compared to seven surrounding states – Kansas, • Self Mailers Louisiana, Mississippi, Missouri, Oklahoma, Tennessee and Texas. • Personalized Letters Arkansas was 6.5 percent above the average for • Merge/Purge the other seven states, ranking second highest with an overall effective tax rate of 11.5 percent when Put us to the test - all industry sectors were compared. Louisiana had We have over 50 years of experience! the highest rate at 12.7 percent, while Texas had the lowest rate at 9.1 percent. The average for the We’d love to bid eight states included in the study was 10.8 percent. “Our purpose is to present this report to you on your next project. as a benchmark, a stake in the ground,” State Contact: Rhonda Ward Chamber/AIA President & CEO Randy Zook said Phone: 800-643-8822 ext. 5903 in comments to Arkansas legislators at an interim Joint Revenue and Tax Committee meeting. “We Email: [email protected] recognize that we have opportunities to improve Fax: 501-835-8727 our competitiveness in our efforts to recruit new 2402 Wildwood Ave. • Suite 500 businesses and persuade existing businesses to North Little Rock, AR expand.”

12 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Supreme Court Rules State’s Cap on Punitive Damages Unconstitutional In a unanimous opinion released in early with no limitation, which means it is possible a December, the Arkansas Supreme Court business could be “punished” out of existence. ruled the state’s cap on punitive damages This ruling also significantly limits the ability unconstitutional under the Arkansas of Arkansas citizens to seek civil justice reform Constitution. This cap was a significant piece of through their elected representatives. Therefore, the Civil Justice Reform Act of 2003 that was a constitutional amendment will need to be passed by the 84th Arkansas General Assembly developed that addresses some of the issues with more than 75 percent of the legislators raised by this ruling. The State Chamber/AIA voting for the reform bill. will develop a coalition to advocate such an The State Chamber/AIA organized and amendment in the 2013 legislative session to worked with the Committee to Save Arkansas Jobs become one of the three ballot referrals allowed to advocate the passage of the tort reform bill by each General Assembly. in 2003 and we are committed to working with “This ruling marks a setback in efforts to businesses, defense counsel and legislators across create an environment that is encouraging the state in 2012 to develop an action plan for to job-creating entrepreneurs and business the 89th Arkansas General Assembly. leaders,” said State Chamber/AIA President The verdict shifts the power to limit the & CEO Randy Zook. “The uncertainty amount of money a plaintiff may recover in civil presented by the potential for unlimited litigation from the State Legislature to the State damage assessments will discourage growth and Supreme Court, except in matters between an expansion of Arkansas businesses. The cost of employer and employee. Arkansas judges and this ruling will be significant.” juries will again be free to “punish” a defendant

Womack, Griffin Speak at State Chamber/AIA Meetings U.S. Rep. Steve Womack (R-Rogers) discussed cutting the federal budget and entitlement program reform during an appearance at a State Chamber/AIA luncheon in late February. The luncheon, which was held in the State Chamber/ AIA Conference Room, drew approximately 70 corporate executives and small business owners. U.S. Rep. Tim Griffin (R-Little Rock) joined approximately 50 State Chamber/AIA members at a coffee in late August also at the State Chamber. Griffin addressed the federal budget, entitlement programs and federal regulatory Rep. Steve Womack speaks at a State Chamber/AIA luncheon in concerns. February.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 13 Federal Issues During 2011, the State Chamber/AIA took action to “push back” against the following federal regulatory agencies via e-mails, letters and meetings with members of our Congressional Delegation: • NLRB – we adamantly opposed initiatives that would upset the balance of the National Labor Relations Act. • OSHA – we opposed any attempts to revise OSHA ergonomics regulation and OSHA-designed safety and health programs. • EPA – we opposed proposed efforts by the EPA on greenhouse gas emissions, stricter ozone standards and Clean Water Act discharge permits. The State Chamber/AIA also supported the following federal initiatives: • Reducing the federal deficit • Corporate tax reform • Free trade agreements with South Korea, Colombia and Panama • Secure, sustainable and reliable sources of energy • Comprehensive immigration reform • The Keystone XL Pipeline

Randy Zook meets with Rep. Mike Ross in late May at the State Chamber.

14 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Continued Success and New Initiatives in 2011

Washington Fly-In and Congressional Dinner Several hundred people comprised of State Chamber/AIA members, congressional delegates and their staffs attended the 52nd Annual Washington Fly-In and Congressional Dinner on Wednesday and Thursday, March 9-10. The Congressional Reception and Dinner was held March 10 at the Crystal Gateway Marriott. The Fly-In is a chance for our members to join other colleagues in Washington for a unique opportunity to meet directly with our Congressional delegation and influence policy that will impact our state. Attendees took advantage of the opportunity to meet with our Congressional delegation and their staffs to discuss issues important to the local communities. Individual district delegations hosted lunch Wednesday with Congressman Griffin and his staff, dinner Wednesday with Congressman Womack and his staff, and lunches Thursday with Congressmen Ross and Crawford and their staffs. Attendees also received briefings from the U.S. Chamber of Commerce and the National Association of Manufacturers (NAM) before heading to meetings “on the hill.” Comments from attendees included: “It was my first Chamber Fly-In and I really enjoyed it.” “Our congressman and senators set time aside to visit with us, which was the most important part of the Arkansas Congressional Delegation members and State Chamber/AIA Chairmen at the Washington Congressional Dinner: Representatives Rick Crawford and trip. Moving to the middle of the week was key.” Mike Ross, Senators John Boozman and Mark Pryor, AIA Chairman Bill Hannah, “The meetings were very informative.” “…a very Representatives Steve Womack and Tim Griffin, and State Chamber Chairman valuable meeting.” Ed Drilling.

Randy Zook addresses the crowd. Mike Shaw of CardinalHealth and Quinn Grovey of Laurie Smalling of Walmart Stores and Gabe Holmstrom Home Depot. of CJRW.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 15 Washington Fly-In and Congressional Dinner

Sen. Mark Pryor. Rep. Rick Crawford. Rep. Steve Womack and Teresa Oelke of Crossland Construction.

A congressional staffer and Bob Nash of Witt & AIA Chairman Bill Hannah of Nabholz Sen. John Boozman. Associates. Construction Corporation.

State Chamber Chairman Ed Drilling of AT&T Arkansas. Representatives Tim Griffin and Mike Ross.

16 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Annual Meeting Draws More Than 500 Attendees The 83rd State Chamber/AIA Annual Meeting, Office of the U.S. Chamber of Commerce; attended by more than 500 of our most active Joe Savarise of BIPAC and State Chamber/AIA business leaders and members of the Arkansas Executive Vice President Kenny Hall. General Assembly, featured remarks by Arkansas ILR is a national campaign, representing the Governor Mike Beebe and a keynote speech nation’s business community, with the critical by Wall Street Journal Senior Economic Writer mission of making America’s legal system simpler, Stephen Moore. fairer and faster for everyone. BIPAC, with The Annual Meeting also included a business deployment partners in nearly 40 states, takes session, featuring presentations by State an integrated approach to political involvement, Chamber/AIA President & CEO Randy Zook, combining grassroots advocacy and PAC Kevin Watson of the U.S. Chamber Institute for resources, all directed by nationally recognized Legal Reform (ILR), Monique Thierry, Executive political analysis. Director of Southwest/South Central Regional

Arkansas Governor Mike Beebe provides remarks.

Randy Zook welcomes attendees and State Chamber Chairman Ed Drilling recognizes sponsors. of AT&T Arkansas.

Jim Cargill of Arvest Bank, State Chamber Vice Chairman Gary Head of Signature Bank, AIA Chairman Bill Hannah of Nabholz Construction Corporation, Wayne Turney and Sam Commella of Nucor, and Randy Thurman of the Arkansas Environmental Federation.

State Chamber Vice Chairman Maggie State Sen. Jonathan Dismang was Sans of Walmart Stores shakes hands one of the legislators recognized with with Governor Mike Beebe after a 2011 Business Matters Legislative introducing him. Leadership Award.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 17 Annual Meeting Draws More Than 500 Attendees

Angela DeLille, State Chamber Chairman Ed Drilling, Kenny Hall, State Sen. Jonathan Dismang, Randy Zook, State Sen. Walter Bryant of CenterPoint Energy, Rhonda Cline of AT&T Larry Teague, House Speaker Robert S. Moore, Jr., State Sen. Arkansas, AIA Chairman Bill Hannah of Nabholz Construction Bill Sample, State Sen. Jake Files and AIA Chairman Bill Hannah Corporation and Brock Cline of Nabholz Construction Corporation. following the presentation of the Legislative Leadership Awards.

Former State Chamber Chairman Randy Wilbourn Kevin Watson of the U.S. Chamber Monique Thierry of the Southwest/ is presented an award for his service by Randy Institute for Legal Reform. South-Central Regional Office of the Zook U.S. Chamber of Commerce.

Herman Williams of ARcare, Brock Cline of Wall Street Journal Senior Economic Joe Savarise of BIPAC. Nabholz Construction Corporation and Cari White Writer Stephen Moore entertains the of the Jonesboro Regional Chamber. crowd during his keynote speech.

18 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Eight State Legislators Recognized With Awards at Annual Meeting Eight state legislators – Senators Jonathan AIA Annual Meeting with 2011 Business Matters Dismang, Larry Teague, Bill Sample, Jim Luker Legislative Leadership Awards. The legislators and Jake Files, and Representatives Davy Carter, were the lead sponsors of the State Chamber Lane Jean and House Speaker Robert S. Moore, and AIA’s priority legislative issues during the Jr. – were recognized at the 83rd State Chamber/ 2011 Legislative Session.

New Officer, Board Members Elected During Annual Meeting During the business session of the State State Chamber/AIA Chamber/AIA Annual Meeting, David Bartlett of Treasurer David Bartlett of Simmons First National Simmons First National Corporation was elected Corporation. treasurer of the State Chamber/AIA Executive Committee. New State Chamber and AIA board members were also elected.

Arkansas Procurement Opportunities Conference Matches Buyers/Sellers In an effort to increase the number of Arkansas Economic Development Commission opportunities for small businesses to secure (AEDC), Arkansas Procurement Assistance contracts from government agencies and the Center, Arkansas Minority & Women’s private sector, the Arkansas State Chamber/ Contractors’ Association, Arkansas Minority AIA hosted the 2011 Arkansas Procurement Business Development Roundtable, National Opportunities Conference on April 28th Federation of Independent Business (NFIB), the at Verizon Arena in North Little Rock in UAPB – Economic Research and Development conjunction with the Annual Small Business Center and the Women’s Business Council- Awards Luncheon. Southwest. The event attracted approximately 40 exhibitors, 250 sellers of various goods and services, and 75 buyers, including public and private sector procurement officials. Buyers and sellers were matched in face-to-face meetings throughout the day. In addition to the Arkansas State Chamber/ AIA, the following partner agencies and organizations participated in the event: U.S. Small Business Administration, SCORE, Office of Senator Mark Pryor, Office of Senator John Potential sellers visit with staff from the Little Rock Housing Boozman, Office of Congressman Tim Griffin, Authority.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 19 Arkansas Procurement Opportunities Conference Matches Buyers/Sellers

The bullpen was a gathering spot for unassigned sellers waiting for appointments with buyers. An attendee greets a Tyson Foods exhibitor. Central Research exhibitor personnel.

Rep. Tim Griffin was one of the The Arkansas Highway and Transportation Buyers and sellers visit. opening speakers. Department table stayed busy.

Small Business Award Winners Recognized During Annual Luncheon The U. S. Small Business Administration Arkansas District Office named their 2011 Small Business Person and Champions of the Year during the 21st Annual Small Business Awards Luncheon on April 28 at Verizon Arena in North Little Rock. The event, which drew approximately 325 attendees, was hosted by the Arkansas State Chamber of Commerce and Associated Industries of Arkansas and held in conjunction with the 2011 Arkansas Procurement Opportunities Conference. J. Ann Dorsey was named the Arkansas Small Business Person of the Year. She is the owner of End2End Business Solutions, Inc. and Dorsey and Company Certified Public Accountants of Little Rock. The Small Business Person and Champions of the Year Awards are designed to recognize the dedication, innovation and entrepreneurial spirit of small business owners and those who support them.

U.S. Small Business Administration (SBA) Region VI Administrator More than 325 attendees filled the floor of Verizon Arena in North Yolanda Garcia Olivarez, 2011 Small Business Person of the Year Little Rock for the Annual Small Business Awards Luncheon in Ann Dorsey of End2End Business Solutions, Inc. of Little Rock and April. U.S. SBA District Director Linda Nelson.

20 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 State Chamber/AIA Sponsors Trip to China After more than a year of planning, the State Chamber/ AIA hosted a trip to China from October 23 – November 1, 2011. More than 50 State Chamber/AIA members, spouses and guests made the trip. The State Chamber/AIA partnered with CITSLINC International, Inc. to provide the trip at an affordable price. Attendees visited both ancient and modern sites in Beijing, Shanghai, Suzhou and Some of the Discover China! trip Hangzhou, as well as business State Chamber/AIA Discover China! trip participants at the Great Wall. participants on Bus 1 prepare to embark for a systems throughout China. day of sightseeing.

“Export Smarter – Learn the Tricks of International Trade” Seminar Exporting is good for Arkansas business, good for Arkansas workers and good for Arkansas jobs, attendees learned at the “Export Smarter – Learn the Tricks of International Trade” Seminar, which was held in late March in the State Chamber Conference Room and hosted by the State Chamber and the U.S. Commercial Service/Little Rock U.S. Export Center.

U.S. Export Assistance Center Arkansas Director Patricia Gonzalez Denise Thomas of the Arkansas World Herbert Morales of the Arkansas speaks at an Exporting Seminar in March. Trade Center speaks at the “Keys to World Trade Center at the “Keys Exporting Your Services” Seminar in to Exporting Your Services” September. Seminar in September.

“Chick-fil-A Leadercast Conference” Held The Arkansas State Chamber’s Leadership Arkansas program provided a unique leadership development training opportunity, the 2011 “Chick-fil-A Leadercast Conference” at the Embassy Suites in Little Rock in early May. Some of the world’s most dynamic presenters, including Seth Godin, Robin Roberts, John C. Maxwell, Sir Ken Robinson, Dave Ramsey, Dan Cathy, Mack Brown, Suzy Welch, Muhtar Kent, Erin Gruwell and Frans Johannson, discussed their journeys to success and/or ways they overcame adversity.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 21 “Keys to Exporting Your State Chamber/AIA Co- Services” Seminar Held Hosts Small Business Forum The State Chamber/AIA and the Arkansas The State Chamber/AIA co-hosted a Small World Trade Center presented the “Keys to Business Forum in late September in an effort to Exporting Your Services” Seminar in September introduce trade association and local chamber in the State Chamber Conference Room. executives to the services available to their small Presentation topics included: How to Identify business members. Presentations were provided Markets; How to Market in a Different Country; by the Internal Revenue Service, the U.S. Small Finding Bids, and Opportunities in Panama and Business Brazil. Administration, the Small, Minority Business “How to Win an Election” Development Seminar Held Division of the AEDC, A two-day seminar: “How to Win an Election” the Arkansas was held on October 31 - November 1 at the Small Business Carmen Parks of the Little Rock Regional State Chamber/AIA building in Little Rock. & Technology Chamber during the Small Business Forum Development that the State Chamber/AIA co-hosted in The seminar was sponsored by Arkansas Farm late September. Bureau and the State Chamber/AIA. American Center, the Farm Bureau developed the seminar with the Better Business assistance of staff members of the Democratic Bureau of and Republican parties. American Farm Arkansas, Bureau’s Organization Department staff from OSHA and Washington, D.C. conducted the seminar. SCORE. Discussion topics included how to: select a campaign theme and issues; identify voters; target precincts and special interest groups; An Arkansas Department of Labor develop a calendar to win; etc. Also covered representative speaks at the Small Business in the seminar were budget preparation, Forum. fundraising, using a finance committee, the role of the campaign manager, working with news media and other topics. Video and a case study, MED Week Meetings Again and computer simulation let participants test Held Throughout State techniques, tools and methods. Minority Enterprise Development (MED) Week was celebrated in mid-September with a series of events throughout Arkansas. MED Week is a celebration of the contributions made by minority business enterprises and an opportunity to recognize and honor minority business owners and advocates. The State Chamber/AIA, in conjunction with the Arkansas Minority Business Development Roundtable (AMBDR), works with local chambers, universities and city governments each year to host events in each of the state’s congressional “How to Win an Election” Seminar drew a big crowd in November. districts.

22 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Committees Play Vital Role in State Chamber/AIA’s Success

Comprised of business leaders from member National Issues companies across the state, issue committees • Chairman: Archie Schaffer III, Tyson Foods meet throughout the year to help identify and develop key issues that are critical to the future Tax of Arkansas. The committees provide the State Chamber/ • Chairman: Tom Kennedy, Entergy Arkansas AIA governmental affairs team guidance in • Co-Chairman: Jim Davis, Georgia-Pacific understanding complex topics that often require • Legal Counsel: Michael O. Parker, Dover Dixon a great deal of specific expertise. Horne, PLLC The committees and their leaders include: Unemployment Insurance/HR Education • Chairman: Russell Gunter, Cross Gunter • Chairman: Luke Gordy, Arkansans for Witherspoon & Galchus Education Reform Foundation • Co-Chairman: Daniel H. Woods, Timex • Co-Chairman: Greg Nabholz, Nabholz (retired) Properties Workers’ Compensation Governmental Affairs Committee • Co-Chairman: Len Pitcock, Cox • Chairman: Lynn Tatum, Tyson Foods Communications • Co-Chairman: Max Koonce, Walmart • Co-Chairman: Robert D. Smith, III, Attorney Stores Inc.

Health Care The State Chamber/AIA invites our members • Chairman: Stephen W. Jones, Jack Nelson to become involved by serving on one or more Jones Fink Jiles & Gregory committees. If you are interested, please • Co-Chairman: Kurt Knickrehm, Regions contact Deb Mathis at 501-210-4212 or Insurance Group [email protected].

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 23 Marketing/Sales/Outreach

E-Newsletters The State Chamber/AIA continued its efforts to reach the broadest possible business audience via various e-newsletters. • E-Business is a twice-monthly compendium of articles chronicling our organizations’ events, activities, program, efforts and committees. • Daily Legislative Update is e-mailed each business day during legislative sessions and outlines the day’s most important issues being tracked by the State Chamber/AIA Governmental Affairs team. • Washington Watch is e-mailed the second week of each month and concentrates on federal issues that have impact upon businesses. • Industry Insight focuses on manufacturing and industrial news and issues and is e-mailed the fourth week of each month. In addition, periodic Congressional Updates are e-mailed to members when major federal issues like health care reform are being considered. Archived copies of our e-newsletters are also posted on our web site: www.arkansasstatechamber.com.

Web Sites: www.arkansasstatechamber.com and www.arkansasprosperity.org The State Chamber/AIA continued to add features and updates to its award-winning website, www.arkansasstatechamber.com, throughout the year. In late December, the organizations unveiled another site, www.arkansasprosperity.org, with assistance from BIPAC. The new site is designed to give readers the information and tools they need to make it to the polls, cast informed votes and become more informed in the electoral process.

24 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Membership Directory & Buyers’ Guide In early August, the State Chamber/AIA published the organizations’ fourth Membership Directory & Buyers’ Guide. • Published annually, the Membership Directory & Buyers’ Guide includes listings of members, information on standing committees, and descriptions of products and services many companies provide for business development professionals. • The Membership Directory & Buyers’ Guide is a great resource for locating a wide variety of products and resources offered by the ASCC/AIA’s more than 1,100 member companies. This directory is available exclusively to State Chamber/AIA members. The Buyers’ Guide provides members with a ready list of suppliers and products, key executives, and decision makers. Members gain year-round exposure in this comprehensive member resource, which is used by consumers and industry professionals.

Arkansas Manufacturers Directory In 2011, the State Chamber/AIA published its second Arkansas Manufacturers Directory. • The Manufacturers’ Directory, an Associated Industries of Arkansas publication, is a guide to becoming involved and being heard within the manufacturing sector. • It provides a listing of all manufacturers in Arkansas by city and is also a resource that provides practical information on different aspects of Arkansas business, industry, climate, attractions, business support, natural resources, geography, certain laws and tax policies, and other items.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 25 2011 State Chamber/AIA Legislative Summary Published The State Chamber/AIA published in July the 2011 Legislative Summary – a recap of the 88th General Assembly. The 2011 Legislative Summary included: a message from our governmental affairs team; a list of our priority issues; a lobbying summary; a congressional redistricting map; testimonial quotes from our members and photos related to the Session; a state tax update; a recap of economic-development-related legislation; a commentary on what the Legislature did and did not do; information on how to access our entire list of tracked bills, and charts showing the Arkansas General Assembly bills and resolution filings.

Arkansas Assets. Deltic Timber Corporation manages timber, manufactures

wood-based products, and develops

commercial and residential real estate.

Our commitment to the responsible

stewardship of these Arkansas assets

helps ensure environmental sustainability

and future economic growth.

deltic.com

26 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Marcus Turley Takes Top Honors in National Sales Contest

State Chamber/AIA Membership Development Representative Marcus Turley was recognized at the American Chamber of Commerce Executives (ACCE) Annual Convention for his accomplishment of being #1 in Dollar Sales in the Nation in the State Chamber/AIA’s Membership Dues Category. Turley recorded more than $220,000 in membership sales during the course of the past year. Turley also received his Gold Lifetime Achievement Award for sales of $500,000 or more Marcus Turley and was recognized for being #4 Membership Development nationally in the number of sales during Representative the course of the past year.

Susie Marks Receives “Sharing Heart Volunteer of the Decade” Award

State Chamber/AIA Senior Vice President – Programs Susie Marks was the recipient of the “Sharing Heart Volunteer of the Decade Award” during the Center for Healing Hearts and Spirits’ Evening to Heal a Heart Ten Year Anniversary Gala in mid-December at the Little Rock Hilton Hotel. Ms. Marks was recognized for her volunteer service as board president and financial contributions to the organization.

Susie Marks State Chamber/AIA Senior Vice President

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 27 LEADERSHIP ARKANSAS

Leadership Arkansas Graduates Class V, Begins Class VI Leadership Arkansas Class V continued its efforts in 2011 with sessions in Camden, Siloam Springs, Fort Smith and Jonesboro. The chairman of Leadership Arkansas Class V was C. Tad Bohannon, a partner in the law firm of Wright, Lindsey & Jennings LLP.

Leadership Arkansas Class V Graduates

Dr. Linda Beene Jordan Cooper Cheryl Garner Christina Littlejohn Cooper Family Dentistry Arkansas Symphony Orchestra Martin-Wilbourn Partners Matthew Glass Talbot Benton Tom Cox Fidelity Insurance Group Peggy Maxell MidSouth Sales, Inc Farm Credit Services BHP Billiton of Western Arkansas Kat Hodge Phil Billingsley Arkansas Attorney Paul McAnally Arkansas Information Andy Davis General’s Office Southern Bancorp New Water Systems, LLC Consortium (Arkansas.gov) Osi Imomoh Susie Nicholson Stacey Blackard Daryl Davis Southland Park Gaming Arkansas Tech University Cromwell Architects Engineers and Racing Southern Bancorp Dan Parker Roz Blagg Matt Dozier Les Jackson IMWell Health The EAST Initiative Nucor-Yamato Steel Arkansas State University - Denver Peacock Mountain Home David Erstine Ginger Johnson Cranford Johnson Ryan Bowman Sage Partners G&R Foods, Inc. Robinson Woods Friday, Eldredge & Clark, LLP Harold Evans Keith Klemmer Steve Percival Kirby Carlson Williams & Anderson PLC Arkansas National Guard Washington Regional Medical Center Fidelity National Bank Raymond Frazier

Leadership Arkansas Class V Retreat.

28 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Leadership Arkansas Class V Graduates Continued Leadership Arkansas Class VI Amy Perrin Chip Taulbee Southern Arkansas Arkansas Business A total of 43 individuals from throughout University Tech Publishing Group the state were selected to participate in MaryJane Rebick Lea Taylor Leadership Arkansas Class VI. C. Tad Oce/Copy Systems What if Creative Bohannon, a partner in the law firm of Kevin Reynolds Michael Vickers Wright, Lindsey & Jennings LLP, is again AFCO Steel, LLC Arkansas Rehabilitation serving as Leadership Arkansas Class VI Services Scott Saffold Chairman. Union Bank & Trust Jill Wagar Leadership Arkansas Class VI convened Northwest Arkansas in September with a Class Retreat & Candice Smith Kellogg Community College Walmart Stores Inc. Tourism Session. Other sessions held Eric Walker during 2011 included the State Chamber/ Liz Smith Philander Smith College Greater Blytheville Area AIA Annual Meeting/Mock Legislative Chamber of Commerce Oscar Washington Session in November at Little Rock and Entergy Arkansas Isaac Smith the Economic Development/Workforce Colliers International Chris White Session in December at Fort Smith. Simmons First Bank Karla Stanton of Northwest Arkansas Bridgestone Americas Tube Business Richard Williamson Evergreen Packaging Debbie Stehling Friendship Community Care Jeannie Winston UALR Travis Stephens B & B Management Company Andrea Woods Nabholz Construction Katina Stephens Corporation Caterpillar Inc.

Leadership Arkansas Class V members tour the Arkansas Nuclear One facility. Growing Arkansas's economy through increased development, manufacture and utilization of advanced energy technologies

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 29 CONNECTING OUR COMMUNITIES

Leadership Arkansas Class VI

Alice Abson Jason Guidry Monica Moore Tammy Thurow Pulaski County 5th Div. Circuit Southland Park Gaming Arkansas Department Bentonville/Bella Vista Court, 6th Judicial Dist. & Racing of Human Services, Chamber of Commerce Behavioral Health Rob Ator, III Valerie Hendrix Lynnette Watts Arkansas Air National Guard Noble Strategies, Inc Carolyn Mosley Women’s Foundation (189th Airlift Wing) University of Arkansas - of Arkansas Joy Heuer Fort Smith Ginny Blankenship Fayetteville Chamber Josh Weaver KIPP Delta Public Schools of Commerce Sally Murphy USAble Life USAble Life Walter Burgess Ryan Holder Herman Williams Power Technology, Inc. Hudson, Cisne & Company Nathan Nolen, Jr. ARcare, Inc. & Arkansas University of Arkansas Family Health Foundation Gina Burkett Lisa Holland at Little Rock ARcare Southern Arkansas Teresa Wineland University Tech Magen Parker Williams & Anderson PLC Scott Caldwell Murphy Oil Cranford Johnson Sherry Kelley Monique Yarnell Robinson Woods Noalmark Broadcasting Joe Quinn QUE Consulting Group, LLC Walmart Stores Inc. Collin Callaway Bob Keltner Tom Zimmerman Arkansas Association Cromwell Architects Engineers Mike Simpson Verizon Wireless of Two-Year Colleges Crittenden Regional Hospital Kevin Lacewell Brock Cline Simmons First Trust Nabholz Construction Services Company, N.A. Jim Couch Jason Martin QualChoice of Arkansas, Inc Goldstar Couriers & Logistics Lauri Currier Chad Matone The CALL of Arkansas Central Arkansas Dental Associates Ronnie Dedman AT&T Tim McMennamy Innerplan Office Interiors Justin DeLille Walton Arts Center Susan Meadors SouthCentral Bryan Duke Consulting Group Friday, Eldredge & Clark, LLP Chrissy Miller Henry Florsheim University of Arkansas El Dorado Chamber Division of Agriculture of Commerce Leadership Arkansas Class VI members Alice Abson, Nathan Nolen, Jr. and Jim Couch at the Annual Meeting.

Leadership Arkansas Class VI members participate during the Mock Legislative Session.

30 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 CONNECTING OUR COMMUNITIES

WHO WE ARE Leadership Arkansas is a program designed to take a Brock Cline prepares to testify during the Leadership Arkansas Class VI statewide view of the economic and political challenges Mock Legislative Session at the State Capitol in November. that face our great state. Leadership Arkansas offers leadership opportunities that expand the impact of community leaders across the state. Created by the HOW THE PROGRAM WORKS Arkansas State Chamber of Commerce and Associated • One of the many ways the organization is working Industries of Arkansas, Inc., Leadership Arkansas builds a to accomplish that mission is through its annual class sense of statewide community by identifying and training program. Class members are chosen to participate in a individuals with the passion and commitment to become stimulating and thought-provoking educational program personally engaged in issues, programs and activities aimed that consists of a series of six day-and-a-half session held at building a Better Arkansas. in locations throughout the state. These sessions include programming on issues critical to Arkansas, leadership WHAT WE OFFER skills assessment, and relevant information on Arkansas’s • To build a strong, diverse statewide network of history, demography, diversities and opportunities. leaders with a shared commitment to connect our • Participants are required to attend at least 80 percent of communities and to make Arkansas a better place in the program sessions, including the entire opening retreat which to live and prosper. session, which is mandatory.

Leadership Arkansas is a program of the Arkansas State Chamber of Commerce / Associated Industries of Arkansas (501) 372-2222 • www.arkansasstatechamber.com

Leadership Arkansas Class VI members listen to testimony during the Mock Legislative Session.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 31 PINNACLE Apex PROGRAM

New Pinnacle Members Announced for 2011 Summit The State Chamber/AIA is pleased to recognize the following Pinnacle members who are new or upgraded their status for 2011: Summit: • BHP Billiton Petroleum Peak: • Isle of Capri Casino Crown: • Aerojet Corporation • Arkansas Advanced Energy Association • Baldor Electric Company • Bryce Corporation Peak • Caterpillar Inc. • Coca-Cola Refreshments • Domtar • Konica Minolta Business Solutions USA, Inc. • Murphy Oil Corporation • Tri State Truck Center • UAMS • USAble Life

The Pinnacle program is an active group of member firms and organizations whose senior representatives provide financial support and leadership to the State Chamber/AIA. Pinnacle members actively participate in our grassroots action network, testify before legislative committees when needed, work on State Chamber/AIA policy committees or lead the organization as board members. Levels of investment include $5,000 (Crown), $10,000 (Peak), $25,000 (Summit) and $35,000 and up (Apex). Benefits of Pinnacle membership include: recognition in State Chamber/AIA printed publications, e-publications and on our web site; special recognition at all State Chamber/AIA events; preferential seating at State Chamber/AIA events, such as the Annual Meeting and the Arkansas Congressional Dinner; prominent coverage in the annual membership directory, and networking opportunities with other high-level Arkansas business and industry leaders.

32 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Crown

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 33 Welcome to Our New Members

Welcome to the following new members who joined the State Chamber/AIA in 2011:

Aerospace Systems, Inc. Cold Blast of Arkansas, LLC HLN Services, Ltd. Residence Inn by Marriott Allen Law Firm, PC Coldwell Banker Commercial Hathaway Group Holiday Inn North Little Rock Rick’s Razorback Tent & Awning American Leak Detection College Hunks Moving Howard’s Inc. Ring Container American Safeguard Insurance RSVP Hospitality LLC dba Comfort Suites Hueston Consulting Group, LLC Rose Law Firm Ameriprise Financial-Matt Morrison Commissioner of State Lands Office The Hughes Agency SanLori Angel’s Fast Crane Services LLC Compsys Inc. ILPEA Industries Service Professionals Anthony M. Elerson LLC Conference Technologies, Inc. Ironman Systems Management, LLC. Servicemaster by Smith Arkansas Advanced Energy Association ConvaCare Management, Inc. Irwin Partners LLC ShareView Research Arkansas Baptist College Corker & Associates Inc. Innovative Systems, Inc. Sherwood Glass & Mirror Arkansas Correctional Industries CP&W Jack Tyler Engineering of Arkansas, Inc. Sisters of Mercy Health System Arkansas Genomics, LLC. CPI Imaging, LP Johnson, Smith & Associates, PLLC SLC Professionals of Arkansas, LLC Arkansas Industrial Machinery, Inc. Craddock & Associates, Inc. Earl Jones SMF & Machine Tools, Inc. Arkansas Junior Chamber Curry’s Termite & Pest Control Judy Bethea Insurance Solomon Services, LLC. Arkansas Mailing Services Curtis H. Stout Inc. K. Ann Price South Central Consulting Group Arkansas Office Products Darragh Company Keathley-Patterson Industrial Automation The Southern Company Arkansas Printing Company DataMax Micro Kiewit Infrastructure South Co. Southern Star Concrete Arkansas Psychiatric Clinic, P.A. Davidson Law Firm Klein Tools, Inc. Southwest EAP Arkansas Rural Endowment Fund, Inc. Dedicated Logistics, LLC Konica Minolta Business Solutions USA, Inc. Southwest Power Pool Arkansas Surgical Hospital DHS - Division of Services for the Blind Kum & Go L.C. Sowell Management Services Archway Graphic Designs Digital Business Solutions Inc. LaQuinta Inn & Suites Sperry Van Ness/Chandler ARMA Design Digital Print & Imaging LifeStat Professional Solutions Tucker Powell Group Arnold & Blevins Electric Company Diversified Plastics Inc. Little Rock Powder Coating & Finish Sport Clips ASCO Hardware Company, Inc. Dixie Rents Martin Marietta Materials Stone Ward Atlas Asphalt-White River Materials DownHome Restaurant & Catering Inc. The McHughes Law Firm, LLC Stonehaven Assisted Living, LLC Aviation Repair Technologies Easter Seals Arkansas Medevolve, LLC Suchana, LLC B&B Solutions End2End Business Solutions MedSync, Inc. The Surgical Clinic of Central Arkansas PA Barnhart Crane & Rigging Environ Metro Builders & Rest. Spec./ Systemedic Corporation Metro Disaster Specialists Bell Construction Co. Inc. Eric Rob & Isaac Inc. Tastesetter Eatery Morrilton Packing Company Bell Foster Johnson & Watkins, LLP Greater Eureka Springs Touchwood Technologies University of Arkansas Fort Smith B.I.G. Love Cancer Care Chamber of Commerce Tri State Truck Center Moss Insurance Group Bin There Dump That - LR Expressway Airport Parking Two Sisters Catering M R Evans & Associates, Inc. Black Corley Owens & Hughes Farley’s Inc. UniFirst Muswick LLC Bradley Industrial Construction LLC Faulkner Plumbing & Mechanical, Inc. Unstuck LLC Nestle Prepared Foods Company Bull’s Office Systems, Inc. FDIS-Arkansas USAble Life New Image Construction LLC Burkhalter Technologies, Inc. Fiber Glass Systems VIP² Newberry Tanks & Equipment LLC C.A. Advertising Solutions Flexion Material Handling Vital Records Control of AR NLR Army Recruiting Station Camp Dresser & McKee Inc. Dr. Beverly J. Foster The VMP Group Noresco Carco Carriage Corp. dba Hertz Car Rental Fuller Enterprises Vouk Transportation Nursing & Rehabilitation at Good Shepherd Carco International, Inc. Galley Support Innovations W.C. Mitchell & Associates, Inc. Paramount Metal Systems, LLC Carco Rentals GenWealth Financial Advisors Wells Fargo Advisors, LLC Parkway Motel, Inc. Carpenter Hotel Group, LLC Glover Truck & Trailer Sales Inc. West Memphis Fence & Construction, Inc. PearlSoft Solutions Inc. Center for Toxicology Goddess Products Inc. Williams & Dean, Associated Architects, Inc. & Environmental Health, LLC Goodwill Industries of Arkansas Pearson Woodbury-Beach Company Central Arkansas Dental Associates Inc. Green Bay Packaging Inc. Arkansas Platinum Drywall Inc. Hanwood Arkansas LLC Central Baptist College Kraft Division Provident Business Solutions, LLC dba Woods Labor & Staffing Chicken King H&E Equipment Services, Inc. Quality Petroleum Inc. World Services for the Blind Choice Promotions LLC Hanger Prosthetics & Orthotics, Inc. QualServ World Wide Satellite Communications, LLC Christian Brothers Automotive- Hardin, Jesson & Terry, PLC Que Consulting Group LLC West Little Rock Harvey Preston Electric Co. Inc. Remax Affiliates Realty Clinical Study Centers LLC Hawker Beechcraft Closet Factory Holiday Inn Convention Center Coca-Cola Refreshments Hisco

34 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Thanks to Our Sponsors

The following members and organizations sponsored State Chamber/AIA events in 2011. Sponsorships included Leadership Arkansas, Lobbyist Luncheons, Washington Fly-In and Congressional Dinner, Small Business Awards Luncheon, Annual Meeting and “Door-to-Door” Regional Meetings.

Acxiom Corp. Centennial Bank Hull & Company Signature Bank of Arkansas AEDC CenterPoint Energy Hutchinson Financial Simmons First National Corp AEP/SWEPCO Central Arkansas Water Impact Management Group Inc. SourceGas Arkansas Inc. Aerojet Central Moloney Inc. Independent Insurance Agents of Arkansas Southern Bancorp AFCO Steel Central Research International Paper Southland Park Gaming & Racing Affiliated Appraisers/Ferstl Enterprises CenturyLink InVeritas Research & Consulting, Inc. Southwestern Energy AIPRO Chemtura Corporation Klaasmeyer Construction Springdale Chamber of Commerce Allied Technology Group, LLC Cintas Koontz Electric Co. Staybridge Suites/Holiday Inn and Suites AOG City of Little Rock Kutak Rock Stephens Inc. AR Asphalt Pavement Association Clean Line Energy Langston Companies, Inc. Stephens Production Company AR Association of Two-Year Colleges Clearwater Paper Liberty Bank The Heritage Company AR Automobile Dealers Association Cobb-Vantress Lion Oil Company The Markham Group AR Bankers Association Conway Corporation Little Rock Regional Chamber of Commerce The Poultry Federation AR Blue Cross Blue Shield Covenant Medical Benefits Low Voltage Systems, Inc. The Southern Company AR Broadcasters Association Cox Communications LSC Marketing TIP/TAPS AR Cable Telecommunications Association Cranford Johnson Robinson Woods Mainstream Technologies Trade Fixtures AR Capital Corporation Group Cross Gunter Witherspoon & Galchus Martin-Wilbourn Partners LLC Two Sisters Catering AR Credit Union League Customer Link Master’s Transportation Inc. Tyson Foods AR Employees Federal Credit Union DBH Management Consultants McKee Foods Corporation U.S. Small Business Administration AR Energy Forum Delta Dental of Arkansas Merchants and Planters - Newport UA Sam Walton College of Business AR Farm Bureau Deltic Timber Corporation Mitchell Williams Selig Gates Woodyard, PLLC UALR ASBTDC AR Health Care Association Domtar Mitusubishi Power Systems UAMS AR Highway & Transportation Dept Dover Dixon Horne Mullenix & Associates, LLC UCO Equipment AR Hospital Association E.C Barton Murphy Oil United Cerebral Palsy of Arkansas AR Hospitality Association Earl Jones Nabholz Construction Corp. University of Arkansas AR House of Representatives Electric Cooperatives of AR Nation Law Firm PLLC University of Arkansas System AR Independent Colleges & Universities Empire District Electric Co. National Park Community College US Bank AR Manufacturing Solutions End2End Business Solutions Newport Area Chamber of Commerce Verizon Wireless AR Municipal League Entergy Arkansas Northwest Arkansas Regional Airport Viskase AR Oil Marketers Association Inc. Evergreen Packaging Northwest Arkansas Chambers of Commerce Walmart Stores Inc. AR Petroleum Council Farm Credit Services of Arkansas Northwest Arkansas Community College Washington Regional Medical Center AR Procurement Assistance Center Fed Ex Freight Nucor Welspun Tubular AR Steel Associates First Community Bank - Batesville Pace Industries Weyerhauser AR Transit Association Inc. First National Bank - Fort Smith Paschall Strategic Communications Wholesale Beer Distributors of Arkansas, Inc. AR Western Gas/Source Gas First State Bank - Russellville Post Foods Windstream Corporation ARcare Flake & Kelly Commercial Power Technology Winrock International Archway Graphic Designs Flexion Materials Handling Pulaski Technical College World Trade Center Arkadelphia Regional EDA Fort Smith Regional Chamber of Commerce Que Consulting Group LLC Wright Lindsey & Jennings LLP Arvest Bank FutureFuel Chemical Company Razorback Concrete ASU Gar-Bro Manufacturing Red River Army Depot AT&T Gerdau Riceland Foods Baldor Golden Living Rogers-Lowell Chamber of Commerce Bank of the Ozarks Government Solutions, LLC Russellville Area Chamber of Commerce Batesville Area Chamber of Commerce H.T. Watts Digital Drawing Services S.B. Howard & Co BHP Billiton Hanesbrands, Inc SCORE Bobby Hogue & Associates Henderson State University SBDC Securitas Brent Stevenson Associates Hewlett Packard Company Service Professionals Bridgestone Americas Tube Business Hiram Walker/Pernod Ricard USA Calvert McBride Printing Company Home Depot Caterpillar Inc. Hope Trice O’Dwyer PA

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 35 Governor’s Quality Award Program

While other programs may focus on a single aspect such as leadership, strategic planning, or process management, the Governor’s Quality Award (GQA) Program focuses on helping you develop an integrated management framework that addresses all the factors that define your organization, its operations and its results. Utilizing GQA can help you: • Jumpstart change initiatives • Energize improvement strategies • Focus your organizations on common goals • Assess performance against the competition • Align your resources with your strategic objectives

Program opportunities include: Regional Self-Assessment and Applicant Training Seminars Seminars • Industry-specific seminars for manufacturing, • Provide training on use of the Criteria for healthcare, business and education Performance Excellence as process for self- • Provided regionally throughout the state in assessment or writing an application for partnership with local sponsors program award and recognition Benchmark Tours Examiner Training • Teaches analytical skills used to assess Award Application applications for award and write feedback • Governor’s Award for Performance report to applicant Excellence • Provides examiner unique perspective • Achievement Award that contributes to the success of your • Commitment Award organization • Challenge Award

For further information about the GQA Program, contact Executive Director Sue Weatter at 501-372-2222. Additional information about all opportunities the program provides is also available on the GQA website at www.arkansas-quality.org.

Participants listen to a Governor’s Quality Award Seminar presentation in April.

36 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Major David Harrison leads a Governor’s Quality Award Seminar Baptist Health Rehabilitation Institute of Little Rock was one of the at the Association of Arkansas Counties in late February. recipients of the Governor’s Award for Performance Excellence.

The Arkansas Department of Information Systems in Little Rock also GQA Chairman Bob Kelly of Arvest Bank at the GQA received the Governor’s Award for Performance Excellence. Awards Celebration.

Members of the head table visit during the 17th Annual Governor’s Quality Award Celebration in mid-October at the Peabody Hotel in Little Rock.

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 37 affiliate ORGANIZATIONS

Statewide Organizations The State Chamber/AIA has expanded its presence throughout Arkansas by affiliating with the following statewide organizations:

Governor’s Quality Award • The Governor’s Quality Award (GQA) Program formed a working partnership with the State Chamber/AIA in 2008 and has an office in the State Chamber/AIA building. The organizations work together to accomplish the GQA’s program vision of contributing to the success of Arkansas organizations and the communities they serve. • The GQA Program offers training opportunities for participants to learn how to use the Baldrige Criteria for Performance Excellence to assess strategy and process alignment for increased performance. Those that choose to apply for an award receive an evaluation of their management systems in a written-feedback report citing strengths and areas for improvement and are recognized by the Governor at an annual awards ceremony. This process is used by all types of businesses, health care, schools and government agencies, and all kinds of organizations, including non-profit.

Arkansas Chamber of Commerce Executives (ACCE) • ACCE is a professional, statewide organization of Chamber of Commerce executives in more than 100 Arkansas communities as well as business and professional organizations interested in or allied with chamber of commerce work in Arkansas. • The purpose of ACCE is to enhance the professional development and managerial skills of its members; to keep its membership appraised of statewide and national trends that affect the membership’s ability to operate effectively within their individual communities; and to maintain liaisons with state agencies and business organizations including the Arkansas Economic Development Commission, State Chamber/AIA, The Arkansas Partnership, American Chamber of Commerce Executives and the U.S. Chamber of Commerce. The State Chamber/AIA is actively involved with services to local chambers including: • Association management for the ACCE • Board orientation • Strategic planning sessions • New executive support • Volunteer leadership training • Governmental relations • Board retreats and goal setting

Arkansas Economic Developers (AED) • AED is an association of professional and volunteer economic developers in the state of Arkansas whose purpose is advancing, through professional and educational efforts, the quality of life in Arkansas by the development of employment opportunities through economic growth and community development. Membership in AED provides an opportunity to participate in numerous activities that center around efforts to educate the economic developer in a rapidly changing field.

38 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 Let us show you how to maximize your organization’s potential!

Focus on performance excellence for the entire organization in an overall management framework. Our proven methods will strengthen your organization, improve your bottom line and increase your customers’ satisfaction. • Jump start change initiatives • Energize improvement strategies • Focus your organization on common goals • Assess performance against the competition • Align your resources with your strategic objectives We use the renowned Criteria for Performance Excellence. This means that our approach is regularly evaluated and upgraded with fresh insights. • Apply for an award and receive statewide recognition at our annual awards ceremony. Those who apply to the program receive a feedback report of strengths and areas for improvement from a team of trained professionals who serve as examiners. • Attend one of our industry-specific, regional seminars • Receive training on how to use the Criteria for total self-assessment and award application • Participate in Benchmark Tours • Serve as a member of our Board of Examiners. Examiners can receive up to ASQ 5.1 recertification credits for examiner training and service as an examiner. For more information, contact Sue Weatter, 501-372-2222 or visit our website at www.arkansas-quality.org

2011 Governor’s Award for Performance Excellence Recipients Arkansas Department of Information Systems, Little Rock Baptist Health Rehabilitation Institute, Little Rock

ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011 39 WE MEAN BUSINESS.

Associate of Science Degree Technical Certificates Business Accounting Crime Scene Investigation Associate of Applied Science Degrees Entrepreneurship Business Law Enforcement Administration • Accounting Option Legal Secretarial • Entrepreneurship Option Medical Transcription • Office Supervision and Management Option Office Technology • Office Technology Option Crime Scene Investigation Law Enforcement Administration Paralegal Technology

Certificates of Proficiency Accounting Crime Scene Investigation Law Enforcement Administration Office Technology

3000 West Scenic Drive • North Little Rock, AR 72118 (501) 812-2200 • www.pulaskitech.edu

40 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2011