Dixons Group plc Retailing across Europe Europe’s leading UK specialist retailer of Ireland consumer electronics, personal , domestic appliances, photographic equipment, communications products and related financial and Spain after sales services. France Hungary Italy

UK and international operations

www..co.uk www..co.uk www.pcworld.co.uk www.pcwb.com www.thelink.co.uk State of the art The first choice for Britain’s biggest The UK’s largest Direct sales to business The nationwide delivery and after new technology. The electrical chain – chain of customers. specialist retailer sales service. UK’s leading retailer of providing a superstores. of communication consumer electronics. comprehensive Sales products and services. Customer deliveries selection of domestic Sales £172 million 2.7 million Sales appliances, vision, £1,106 million Sales £816 million audio and Employees £331 million Coverplan communication Number of stores 500 agreements Number of stores products and PCs. 111 Number of stores in issue 331 285 12.5 million Sales Selling area Selling area £1,607 million (000’s sq ft) Selling area In-store service (000’s sq ft) 1,841 (000’s sq ft) centres 853 Number of stores 268 273 Superstores: 291 Average selling area Average selling area High Street: 93 per store (sq ft) Average selling area Regional repair per store (sq ft) 16,586 per store (sq ft) centres 2,577 Selling area 940 11 (000’s sq ft) Employees Employees Superstores: 3,791 5,050 Employees Employees 4,750 High Street: 158 2,050 4,650 Average selling area per store (sq ft) Superstores: 13,027 High Street: 1,699 Employees Superstores: 8,400 High Street: 800

All figures as at 27 April 2002

2 Dixons Group plc Annual Report & Accounts 2001/02 1,280 Stores Total selling space 9 million (sq ft) Employees 33,557 (average during the year)

Ireland

www.elkjop.no www.dixons.ie www.pccity.es www.electroworld.com www.codic.be www.elgiganten.dk www.currys.ie www.pccity.fr The Group’s newest High-quality and www..se www.pcworld.ie The PC superstore in brand, setting the pace office developments in www.gigantti.fi Ireland’s leading Spain and France. in Budapest. Belgium, Luxembourg, www.elko.is electrical retailer France and Germany. The leading electrical through Dixons, Sales Sales retailer across Norway, Currys and PC World. Spain: £23.6 million £4.2 million Sales Sweden, Denmark, France: £9.5 million £78 million Finland and Iceland. Sales Number of stores £56 million Number of stores 1 Employees Sales Spain: 6 34 £596 million Number of stores France: 2 Selling area 12 (000’s sq ft) Number of stores Selling area 43 148 Selling area (000’s sq ft) (000’s sq ft) Spain: 78 Average selling area Selling area 126 France: 34 per store (sq ft) (000’s sq ft) 43,000 1,802 Average selling area Average selling area per store (sq ft) per store (sq ft) Employees Average selling area 10,500 Spain: 13,000 100 per store (sq ft) France: 17,000 12,176 Employees 440 Employees Employees 550 2,950

3 Dixons Group plc Annual Report & Accounts 2001/02