On-Demand Public Transport Solutions in Rural Areas Case Studies and Statistics

On-demand public transport solutions in rural areas Case studies and statistics

Catalan Mobility Conference 2019

Barcelona, 11th April 2019

Team Alexander Fellner-Stiasny (Strategic CEO) Doris Hahn (Operative CEO) + 31 employees

History Founded in 2013 as part of an independent project of Stiasny Mobility Management

Location Graz (Austria)

Idea Planning, implementing and operating both flexible and innovative transportation of passengers in rural areas and IT services (ISTdis)

How does Anna get to her How are tourists able to travel apprentice position? without having a car?

Who takes grandma to the doctor’s? May you take Joe to his football club?

o Poverty of mobility in Austria especially in rural areas

o Especially elderly and young (children and youth) people but also low income groups are severely affected by the lack of mobility offers o About 720.000 people over 16 years have hardly any access to public transport stops within a 15 minute walk o Self-determined mobility can improve employment opportunities and social inclusion (locally, regionally)

23 % of all households do not own a vehicle

Main cars are only driven about 36 km a day and are parked 23 h a day.

1,3 million of all second and third privately owned cars are only driven ½ hour a day.

About 66 % of Austria‘s population live in rural areas

Not more than 10 % of all private vehicles are used simultaneously

90 % of Austria‘s territory is rural area

Source: Statistik Austria 2017, bmvit 2016, Haider 2018, VCÖ © ISTmobil GmbH Initial Situation in Rural Areas

Hardly any access Dependence on to public transports one’s own car

Disadvantage Dependence on for immobile groups of people pick-up and drop-off services

and fixed routes available as really needed

o On-demand transport possibilities are necessary

o Alternative to private transport o Comfortable, affordable and simple –> as easy as possible to access and apply due to the target

group

Existing Public Transport Taxi + affordable + flexible - inflexible - expensive

Combination of public transport and on-demand public transport + affordable + based on demand + occasional traffic supporting public transport © ISTmobil GmbH ISTmobil Concept

Video

ISTmobil system in operation (5) A

ISTmobil software license (2) G

F D E

A B C D E F G

Bezirk Korneuburg GUSTmobil Narzissenjet LAVanttal ISTmobil MOBIL Südwest NOCKmobil Marchfeld mobil ISTmobil

System Services Adapted to Fixed System Services Region Components

o Operating Hours o ISTdis Software

o Tariff Structure o Call Center • Distance-based tariff • Tariff based on zones o Integration in public transport o ISTmobil App system

Operating Hours

Sunday – Thursday, Holidays 09:00 – 22:00 Friday, Day before a Holiday 09:00 – 24:00

Operating Hours

Monday - Thursday 06:00 – 22:00 Friday 06:00 – 24:00 Saturday 08:00 – 24:00 Sunday and Holidays 09:00 – 18:00

Minimum Lead Time for Booking a Ride

30 minutes 06:00 am – 02.00 pm 60 minutes 02.00 pm – 12.00 pm

Tariff Structure: Special tariff on short distances up to 5,5 km (billing per person)

Tariff System

Distance 1 Person 2-3 People 4 People up to 3,5 km € 3,00 € 2,00 € 1,00 up to 5,5 km € 5,00 € 3,00 € 2,00 up to 7,5 km € 7,00 € 5,00 € 4,00 up to 10 km € 9,00 € 7,00 € 6,00 more than 10,00 km € 1,10 / km € 0,80 / km € 0,60 / km

Distances longer than 10,00 km will be charged by an exact billing per kilometer.

Link to public transport hubs will be charged with a maximum of the 2. tariff intervall.

The service area is divided into zones about the same size.

There are defined fixed tariffs within a tariff zone.

Price Quotation excl. Convenience Surcharge

Convenience Surcharge (tariff for season ticket holder):

Until 07 pm – € 2,00 After 07pm – € 4,00

Micro-mobility integrated into public transport system (in case of subsidised by state):

o Combination of rides with public transport and micro mobility

o No parallel rides to public transport information about range of public transport provided

o Acception of seasonal transport tickets (annual, monthly, weekly passes) reduction of fares per ride

Mr Smith commutes from Spillern to Vienna on a daily basis and owns an annual pass to Vienna.

Network: Route from Spillern to Vienna(Source: VOR)

ISTmobil Ride I: Route Spillern to Korneuburg Main Square, 6pm Price: € 2,00 (only comfort surcharge because of season ticket for that very root)

ISTmobil Ride II: Route Spillern to Stockerau Town Hall, 4pm Price: € 4,30 (€ 2,30 basic rate plus € 2,00 comfort surcharge)

ISTmobil Route III: Route Spillern to Niederhollabrunn, 8.30pm Price: € 7,30 (€ 3,50 basic rate plus € 4,00 comfort surcharge)

Criteria

Immobile people are transported directly to all stopping points at all times by ISTmobil (home pick-up service remains unchanged)

No change to public transport within a community necessary

Rides across communities are check wheather a direct ride by public transport or multimodal ride (on demand public transport services) are possible Public transport connection is checked 15 minutes before and 30 minutes after the customer‘s booking time If public transport is available change is compulsory

Customer Management Call Center Open Street Maps

Evaluation Billing

Administration Providing information (mobile)

Routing & Pooling Hosting & Support Coding

Area: GUSTmobil –district surrounding city of Graz (29 communities, 150.000 inhabitants)

ISTmobil example – direct ride (ride without change to public transport system)

screenshot, 21.03.2019

Total number of rides / month Number of rides booked via call centre Number of rides booked by app Ratio between app-bookings and total number of bookings

Number of rides to Ratio between rides to bus/train and total number of rides bus/train per month

Share of combination rides (micro-mobility and public transport) of all rides < 1 %

o System costs depend on: • the system design (operating hours, size of region, tariff structure, etc.) • Expected number of passengers and lengths of trips • Population size within system area o Costs are covered by: • passenger fares to 20 % • participating communities to 80 %

Calculation basis: 2019 Communities are net contributors!

ISTmobil GmbH Doris Hahn, MSc CEO

Conrod-von-Hötzendorf Straße 110 A-8010 Graz +43 (0) 123 500 44 72 [email protected] www.ISTmobil.at