Victoria Sign Company Expands Save Energy – and Graphic FX Signworks Celebrates Its New Digs on Hillside Avenue Money

JUNE 2013 » FOCUS ON COMMERCIAL REAL ESTATE PAGE 12

GREEN BUSINESS Solar power and repurposed lumber are featured in popular café

Victoria

VICTORIA

PAGE 6 Butterfly Gardens finds smart ways to Victoria sign company expands save energy – and Graphic FX Signworks celebrates its new digs on Hillside Avenue money

BY GOODY NIOSI

ay Velikovsky and his company, Graphic FX Signworks, Jhave come a very long way in 13 years. He was only 20 years old and three years out of high school when he took out a bank loan to purchase the equipment he would PAGE 23 need to run a small sign company out of his parents’ garage. INDEX Using the knowledge he acquired from working at another News update 2 sign shop, and his dedicated work Victoria 5 ethic, he grew the business until Inventing 7 he had to rent office space in Victoria. Saanich 9 Within a few years he outgrew West Shore 15 that and expanded again. Cowichan Valley 16 Last summer, he realized his dream of owning his own build- Movers & Shakers 18 ing by purchasing a former Sales 19 automotive shop on Hillside Who’s Suing Whom 20 Avenue. Legal 21 Editorial 22 SEE VICTORIA SIGN | PAGE 3 The GFX Signworks team, with Jay and Jessica Velikovsky on the far right

Contact us: VICTORIA 1-866-758-2684 OUR 28TH YEAR Clean Air Yard Care a growing business Lawn and garden company making its mark in sustainability

BY GOODY NIOSI offers residential and commercial Award and an honourable men- Successful You Awards presented yard and garden services in a sus- tion from the BC Landscape and by Small Business BC. Small ictoria’s Clean Air Yard tainable and pollution-free way. Nursery Association. And in 2012 Business BC communications Care Inc. is poised to make In the past three years the com- it netted the District of Saanich manager Sara Couper said final- Vit big – not only on Van- pany has been recognized several Sustainable Business Practices ists in each category go through a couver Island but right across times. In 2011 it received the a and Green Energy Leadership rigorous selection process. Canada. Founded by Barry Mc- Capital Regional District (repre- Award. This year, Clean Air Yard Lean in 2010, Clean Air Yard Care senting 13 municipalities) EcoStar Care was a top-five finalist for the SEE CLEAN AIR | PAGE 3 2 NEWS UPDATE JUNE 2013

noise and air emissions standards authored by researchers in two tipped the property into receiv- CREST has increased the num- for prospective operators and or more countries. ership, only that there were likely ber of users and agencies on the VICTORIA sought qualified operators for UVic’s strengths in natural sci- some “unhappy events that hap- system, increased the system’s the service. Although no individ- ence and engineering as well as pened between the lender and the reliability and coverage and kept Wilson to deliver ual operators were able to meet math and computer science are owners.” costs down,” reported board chair Ogden Point shuttle the target criteria, the process particularly noteworthy. Dominion Grand Hotel Group Gordie Logan at a recent AGM. helped GVHA identify a strategy In natural science and engineer- bought the hotel for $5.65 million General manager Gord Horth re- The Greater Victoria Harbour to introduce new and improved ing, UVic placed 68th worldwide in February 2012. ported to shareholders on improve- Authority (GVHA) has reached technologies. and third in Canada; in math and At the time, the company outbid ments made to increase reliability agreement with Wilson’s Trans- In 2012, the shuttle buses trans- computer science, the university in court Saskatchewan-based d3h and coverage in 2012. “New facili- portation Ltd. and BC Transit ported 130,000 passengers and placed 123rd worldwide and sixth Hotels, which had earlier agreed to ties and equipment were added on to deliver the 2013 Ogden Point crew (approximately 25% to 30% nationally. pay $5.2 million for the property. the West Shore, in the Shirley Fire Cruise Shuttle service. Under of all passengers and crew who The CWTS Leiden Ranking Both companies said the build- District and at the Oak Bay Beach these agreements, BC Transit come ashore) from the Ogden 2013 is based on Web of Science ings required about $3 million in Hotel,” said Horth. will lease six buses to GVHA. Point terminal to downtown indexed publications for the per- upgrades to bring them back to CREST operates a wide-area Wilson’s Transportation will Victoria on a return basis. iod 2008–2011. respectability. radio system for 42 agencies in operate the leased transit buses The sale includes four buildings the capital region. In 2012, more with its own unionized drivers with 135 guest rooms – 115 in the than 2,000 safety service pro- and supply the remaining buses UVic recognized for Hotel hit with hard Huntingdon, 10 in Gatsby’s Main viders put more than 7.3 million and drivers required to provide scientific performance times again House, eight in the Judges House calls – one every four seconds the shuttle fleet capacity to oper- and two in the Middle House – as – through CREST. They had imate the shuttle. The University of Victoria (UVic) TIMES COLONIST well as Hunter’s Bar and Grill, the mediate system access 99.5% of The one-year arrangement is is in the top 1% of universities in Gatsby Mansion Restaurant, a spa, the time. No system in the world part of an interim strategy that the world and one of the top in A year after the Belleville Park wine, beer and spirits shop and has 100% reliability. allows GVHA to test cleaner Canada for its scientific impact Resort was sold by court order, fitness facilities. At the AGM, shareholders elect- and quieter vehicle types, in- and involvement in scientific col- the high-profile Belleville Street Santiago’s restaurant is leased ed directors to the board for a cluding transit-style hybrid and laboration, as measured by Leiden hotel property is again in the to a third party. one-year term. New to the board double-decker buses as well as University’s Centre for Science hands of a receiver looking for a is Alicia Cormier (Central Saan- compressed natural gas buses. and Technology Studies. new owner. ich). Returning are: Grant Brilz The short-term contract allows The prestigious Leiden rankings The 1.87-hectare property in- CREST reports 10 years (BC Ambulance), Dunstan Browne GVHA to determine which solu- measure the scientific perform- cludes the Huntingdon Hotel and of steady growth (North Saanich), Tim Chad (Sid- tions provide the best service ance of 500 major universities Suites and the three buildings of ney), Perry Clarke (Province of with the least impact on the com- worldwide. the Gatsby Mansion Hotel. Since Forty-two organizations provid- BC), Mike Davis (BC Transit), Kel- munity and environment. UVic is the top-ranked Can- mid-March it has been controlled ing safety services in the capital ly Folk (RCMP), Mike Hicks (Juan In 2011, as part of its commit- adian university without a med- by Vancouver-based receiver D. region use the CREST system de Fuca), David Howe (Southern ment to building a sustainable ical school and fifth overall in the Manning and Associates. for radio communications. The Gulf Islands), Nils Jensen (Oak cruise tourism transportation country, according to the Leiden “We are operating the prop- Provincial Emergency Program Bay), Gordie Logan (Colwood), network, GVHA initiated a search rankings. Also, the university had erty as efficiently as possible and (PEP) joined in 2012, and the BC Wayne McIntyre (Saltspring), for cleaner and quieter technology the highest ranking in Canada we’ve advertised the property Conservation Officer Service and Bob McKie (Esquimalt), Heidi for the shuttle service for the rela- for international collaboration, for sale,” said president Don Songhees First Nation bylaw of- tively short urban transit-style which means it has the highest Manning. ficers joined earlier this year. route. In 2012, GVHA established proportion of publications co- Manning could not say what “In 10 years of operating, SEE BRIEFS | PAGE 3

...because we live here. JUNE 2013 NEWS UPDATE 3

CLEAN AIR that being a finalist in the Suc- energy company, he created a mo- CONTINUED FROM PAGE 1 cessful You Awards was strategic- bile trailer with solar roof pan- ally significant. els to charge the batteries on his This year, 172 businesses from “If we want to be known for lawn and garden machines. Mc- across the province entered. Once something, we want to be known as Lean initially targeted residential accepted, each business had to get the best green business. The green homeowners for his pollution-free support from the local commun- category was all about greenhouse service. Larkin said that strata ity. A panel of judges narrowed the gas emission reduction so that was and commercial clients, like Rog- categories down to five finalists the perfect fit for us.” ers’ Chocolates, quickly came on that made a live presentation at the In addition to running the bat- board. Small Business BC offices. tery-powered edger to impress, Larkin and McLean licensed Although the business didn’t McLean and Larkin also have a their first franchisee in May in win at the Successful You event, PowerPoint presentation and a the Gordon Head/Oak Bay area Couper was impressed with Ri- short video of the alternative lawn of Victoria. Negotiations are also chard Larkin’s pitch for Clean Air and garden machines – noisy, gas underway with a second franchis- Yard Care. and fume-emitting monsters by ee in Vancouver. “He came in with a lawn edger comparison. “They really get the “We’re going to start on the Is- and turned it on in the room to point,” Larkin said. land and the Lower Mainland this make the point of how quiet it is McLean started the business year and get at least our first half compared to industrial machines,” shortly after arriving in Victoria dozen franchises up and running,” said Couper. “Their whole busi- from Manitoba where his family Larkin said. “Even in the next ness is about air and noise pol- operated an organic farm. With his three or four years, we conserva- lution. It was great that they did background, he wanted to work tively figure we’ll have 30 to 40 that. They are definitely very pas- outdoors and start an environ- franchises in British Columbia and sionate about their business.” mentally friendly business. five to 10 years out, a minimum of Larkin joined the company as In consultation with We Go 100 franchises to about 250 right Clean Air Yard Care solar-charges its equipment on location president and CEO in 2012. He said Solar, a Vancouver Island solar across Canada.” ■

BRIEFS business comes from Canadian as- CONTINUED FROM PAGE 2 sociations, a sector that Anderson “The biggest key for called “our sweet spot.” A decade ago, associations us is that we offer our Rast (View Royal), Kerrie Reay represented about 50% of the (Sooke), Karel Roessingh (High- business. About 30% of book- clients a one-stop shop. lands), Lillian Szpak (Langford), ings were out of the U.S., with a Larry Tremblay (Metchosin), Leif small number of international That’s what’s different” Wergeland (Saanich) and Geoff conferences, said Jocelyn Jenkyns, Young (Victoria). JAY VELIKOVSKY the centre’s manager. The average number of delegates per confer- PRESIDENT, GRAPHIC FX SIGNWORKS Conference centre ence has dropped to 557 from an ‘holding the line’ average of 600 a few years ago, she added. TIMES COLONIST what’s different. When you Local officials say the number come to us, we offer everything of delegates using the Victoria LANGFORD from in-house graphic design Conference Centre (VCC) this year Sysco has record day including logo design, and we will likely be on par with 2012 as also do all types of signage the meetings sector faces a global A good indicator the economy is including storefront signage, crunch and fiercely competitive on the mend happened recently in simple job-site signs and il- environment. the massive Langford warehouse luminated signage like LED “We are happy to be holding of Sysco Victoria Inc. signs.” the line [given today’s uncertain The Island’s largest distribu- Graphic FX Signworks also economy],” said Brenda Ander- tor of meat, produce and related still offers vehicle wraps. But son, VCC’s director of sales and food products had a record day what also makes the company marketing. for orders – more than 26,000 one-stop is that it goes beyond Survival strategies include a cases of everything from poult- signs to include all printing new partnership with Tourism ry and seafood to paper napkins services like brochures, busi- Victoria to share marketing and and janitorial supplies. Sysco’s Lead installer Terry Doddy installs a roof panel on a vehicle wrap ness cards and letterheads. staffing. The agencies are both entire fleet of 25 trucks carried “It’s easy for our clients to aiming to fill hotel rooms and will multiple loads, and additional room with signs leaning against only deal with one shop,” team up for sales calls. They have cargo vehicles had to be rented VICTORIA SIGN the wall waiting for pickup. Velikovsky said, adding that worked together in the past, but and drivers hired. Even the sales CONTINUED FROM PAGE 1 “My dream was to build a nice clients walking into the new a formal agreement was signed staff traded suits and ties for Working with an architect, he showroom where we could dis- shop for the first time tend to in January. jeans and gloves to pitch in with took the new, 6,000-square-foot play some of the signs and prod- be completely wowed. There’s also a Victoria business- loading and deliveries. space down to the studs and com- ucts we sell. I saw the value in Along with realizing his dream ambassador program in the works The supply chain was boom- pletely redesigned it to be a state- building a showroom. Now we of owning his own buildings, he that will see VCC officials reach- ing as restaurants, educational of-the-art signage shop with an can show people what they’re said he is also pleased that the ing out to the community for leads institutions, seniors homes and 800-square-foot showroom, a getting before they buy as op- business includes his wife, Jes- that could result in bookings at small delis and grocers – even boardroom and a three-bay gar- posed to just showing them out sica and his brother, Kyle. the 720 Douglas Street facility, food carts – beefed up supplies age to accommodate vehicles for of a catalogue.” Thirteen years after starting which offers additional space in for anticipated increased spend- the wraps that made Graphic FX The boardroom with its his company, fuelled mainly by the historic Crystal Garden. ing by consumers. Sysco Victoria Signworks famous. large-screen monitor also al- enthusiasm and a willingness to VCC officials are anticipating president Rob Cinkant said the “Even our suppliers come in and lows the graphic staff to show take risks, Velikovsky said he 94,135 delegate days this year, trend had been building, and he their jaws drop,” Velikovsky said. clients what they will be get- still loves what he does. “I’ve slightly below the 94,529 in 2012. attributed the record orders to “They get to see all of the facili- ting. Velikovsky said that he been so fortunate to meet so The record was 2007 with 136,908 a number of factors, including ties throughout British Columbia took a risk with the new build- many people from Victoria. For days. better weather, the start of the and they tell me they’ve never ing that offers 50% more space. me, my biggest reward is driving Between January and March, National Hockey League playoffs seen anything like what we have Would his clients find him and around the city and seeing our delegate days were down 3% over and the local festival season and built.” follow him? The answer was work on display. Nothing else the previous year. the demise of the harmonized Form followed function in the an unequivocal “yes.” In fact, makes me happier. At the end of The conference world has gone sales tax, which had made res- design of the shop – but that the company is still growing, the day, we all have bills to pay, through a sea change. Corporate taurant meals more expensive. function included some ideas that even in a highly competitive but I just love to see our work bookings have been pared back Sysco, formerly known as North are rare in the sign and print busi- economy. out there – simple as that.” in the wake of the global financial Douglas Distributors, has more ness. Velikovsky said that gener- Velikovsky said, “The biggest Graphic FX Signworks (www. crisis in 2008 and ongoing financial than 2,000 clients up and down ally a sign shop consists of a large key for us is that we offer our 382sign.com ) is at 375 Hillside instability. Today, 90% of VCC’s the Island. ■ back work area and a small front clients a one-stop shop. That’s Avenue in Victoria. ■ 4 NEWS UPDATE JUNE 2013

VICTORIA VICTORIA New board for Coast Capital Insurance joins Western Better Business Sale to Desjardins Group subsidiary will help solidify B.C. presence Bureau VI

estern Financial Group “This is the largest deal we’ve members whixle working with he Better Business Bur- and Coast Capital Sav- negotiated to date and will help “We’re very proud to Coast Capital to enhance banking eau Vancouver Island Wings Credit Union have us solidify our presence through- and insurance offerings to both T welcomed its 2013-2014 reached an agreement on the sale out the B.C. market. We look for- be able to bring Coast Western and CCIS customers. board of directors at its annual of Coast Capital Insurance Servi- ward to building on the traditions The deal is expected to close general meeting on May 14. ces Ltd. (CCIS) by Coast Capital of great service and community Capital Insurance in July. The executive board consists to Western. support that Coast Capital has Western Financial Group is a of: Mike Regimbal of Wests- CCIS is a subsidiary of Coast established.” Services into our subsidiary of Desjardins Group, hore Hearing Solutions, chair; Capital and currently offers prop- “At Coast Capital we’re proud the largest co-operative financial Mary Schubert, past chair; Gary erty, casualty, commercial, life of all that our insurance subsidi- family of companies. group in Canada. Desjardins and Eisenstein of Falcon Software, and disability insurance products ary and its employees have ac- Coast Capital have developed vice-chair; Miles Fournier of through 32 retail insurance of- complished,” said Tracy Redies, It is a tremendous close ties over several years, Investors Group Financial Ser- fices and a call centre. The life CEO of Coast Capital. “When which were further enhanced vices Inc., treasurer; Marsha and disability insurance business we decided to concentrate our organization that has with the signing of a memoran- Mara of Paul Mara Jewellers, of CCIS will remain with Coast resources on our core banking dum of understanding in April secretary; Colin Moorman of Capital. business, our goal was to find the same commitment to regarding principles of co-oper- Duttons & Co. Real Estate Ltd., Western is the largest and fast- a partner who could help CCIS ation to share expertise in prod- member at large; Sharon Cart- est growing insurance broker- grow further and reach its full community as we do” ucts and services to benefit both mill-Lane of Taylor McCaffrey age in Western Canada, and potential.” SCOTT TANNAS organizations. LLP, independent legal counsel; the purchase of CCIS locations “Coast Capital and Western “Desjardins Group welcomes and Rosalind Scott, president across the Lower Mainland and have similar values and a com- PRESIDENT AND CEO, WESTERN FINANCIAL this important acquisition that and CEO of BBB Vancouver southern Vancouver Island will mitment to our people, our cus- GROUP will reinforce Western Financial Island. complement the 29 branches in tomers and our communities,” Group’s leadership role in West- Directors are: Chris Gillen of 22 communities in which they said Redies. “In Western, we saw collective customers as we look ern Canada’s insurance market,” Dial-A-Geek Consulting Inc.; currently operate throughout a strong entrepreneurial spirit for more opportunities to expand said Monique F. Leroux, board Loretta Copley of Hendry, British Columbia. and customer service focus our businesses and serve cus- chair, president and CEO of Des- Swinton, McKenzie Insurance “We’re very proud to be able which we believe will help build tomers in our markets.” jardins Group. Services Inc.; Const. Cather- to bring Coast Capital Insur- the CCIS business, and their Under the terms of the agree- “This opportunity also builds ine Colthart of the RCMP; Dave ance Services into our family of dedicated focus on insurance ment between Western and Coast on our partnership with Coast Whitman of the Times Colonist; companies. It is a tremendous will provide more opportunities Capital, CCIS branches will con- Capital Savings as we look for Vern Fischer of Fischer Finan- organization that has the same for employees. tinue to operate under the CCIS more opportunities to bring the cial Services; Kyara Kahakau- commitment to community as we Most importantly, though, this name and brand for at least two great benefits of the financial wila of LA Limousines; and Dr. do,” said Scott Tannas, president allows more banking and insur- years. Western will continue to services co-operative model to Robin Richardson, an independ- and CEO of Western. ance services to be offered to our employ all of CCIS’s 242 staff more Canadians.” ■ ent funeral planner. ■

VANCOUVER ISLAND INVESTMENT OPPORTUNITIES RE/MAX JAY COUSINS REALTY Jay Cousins - Commercial Specialist Leases Investments Investments 1. New Strata Units Mid Island Up to 3,000 Sq. Ft. available 1. Main Level Commercial Strata Unit - Chemainus 549 Sq. 1. Industrial Strata Unit in Parksville 1,760 Sq. Ft. on 2 in 500 Sq. Ft. increments. C3 zoning has variety of uses. Ft. best suited for small business or office use, open concept, levels incl. finished offices on mezzanine with partial open Landlord will provide TI allowance...... $7.00/Sq. Ft. + TN great visibility, easy access, in busy retail/professional office warehouse on main level. Part of 7 unit strata complex, good 2.Central Nanaimo Bowen Road Office Space 3,000 Sq. area. Own your own space & pay rent to yourself...... $98,500 exposure, 3 phase service, 200 amp power sprinkler system, Ft., 2nd level, includes board room, sundeck, plenty of parking 2. Professional Office Building Central Nanaimo Large lot grade level overhead door, common area of .55 of an acre. good exposure on busy thoroughfare...... $8.00/Sq. Ft. + TN (7,297 Sq. Ft.) with ample parking for clients. 600 Sq. Ft. Quick possession available. Strata fee is $58/mo.....$229,000 3. Two Warehouse Spaces South Nanaimo - 2,400 & 2,618 building offers independence & high visibility ...... $189,900 2. Two Commercial Lots on Main Thoroughfare in South sq. ft. units zoned Light Industrial, overhead grade level doors, 3. Two Commercial Strata Units Nanaimo’s north end - Nanaimo Zoned DT12 with many permitted uses. Fabulous man door, office area in each. Available for immediate 2,525 total Sq. Ft. in Long Lake Business Park. Blow out price exposure, main street frontage & rear alley access, total of occupancy...... $8.50/Sq. Ft. + TN at just over $200 per Sq. Ft. Main level (no stairs) & complex 10,440 Sq. Ft...... $309,900 4. Close to Downtown Nanaimo 755 Sq. Ft. office space in has high visibility on Old Island Highway...... $499,000 3. Waterfront Pub & Liquor Store - Campbell River Share Madrona Building on Wallace Street. Parking available on 4. Gabriola Island Waterfront Lodge Includes a turnkey Sale offered for restaurant, pub & liquor store. Business is in site, 3 offices, reception & kitchen area, heat included, tenant pub/restaurant in a 1 ½ storey rustic log building. 10,000 sq. front of busy full service Marina. Inventory to be purchased pay own hydro...... $9.00/Sq.Ft. + TN ft. of rooms & dining/eating area. Large deck takes in the separately on completion. Information Portfolio 5. Royal Heights Centre - 1,127 Sq. Ft Commercial Space gorgeous views. Over 4.9 acres of undeveloped land Available...... $1,395,000 Occupancy Available within 6 weeks of offer. Zoning allows available for further expansion...... $1,599,000 4. Errington Light Industrial Multi-Tenanted 6.21 Acre office use which fits this nicely appointment unit. Great corner 5. Light Industrial Zoned Complex - Mid-Island Potential to Property Room for expansion, new 2 level residential/office location with professional neighbours...... $12.00/Sq. Ft. + TN generate in excess of $164,000 annually. Island Highway complex plus new separate warehouse, new paved yard, 6. Completely Renovated 3 Storey Office/Retail Building exposure, 6 buildings in total, all on 2.88 acres. Current rental security fenced, attractive investment opportunity. Information Convenient Location near downtown Nanaimo - Building has rates with vacancies filled will show nearly 8% CAP Portfolio Available...... $1,795,000 bold new street presence just off old Island Highway. New rate...... $1,895,000 HVAC, new windows, new entrance & common hallway. Nine 6. Rare Oceanfront Opportunity Mid Vancouver Island. Parking spaces are included. Estimated triple net expense is Currently used as an RV Park this walk-on beachfront Businesses for Sale $5.01/Sq. Ft. property has 4 legal parcels, full service RV sites, Tenting/Camping sites, rental cabin, residence etc. Current 1. Children’s Toy & Clothing Consignment - Ladysmith $44,900 Unit 1 First Floor 1,484 sq. ft. $11.95/Sq. Ft. plus TN zoning permits RV use as well as resort condominium 2. Quiznos Franchise Available - Comox $29,990 Unit 2 Second Floor 1,476 Sq. Ft. $10.95/Sq. Ft. plus TN development, hotel, etc. Initial research suggests a re-zone 3. Seasonal Wreath Business Mid-Island $99,000 Unit 3 Third Floor 1,476 Sq. Ft. $10.95/Sq. Ft. plus TN could allow SF Dev. 100% share sale...... $2,995,000 4. Quiznos Franchise Available - Courtenay $69,990 7. Re-Development Opportunity Existing Alzheimer 5. Ricky’s all Day Grill Franchise - Ladysmith $199,000 7. 600 Sq. Ft. Second Level Space on Norwell Drive - Open Dementia Care Facility w/90 Beds + sep. residential home. 6. Ricky’s All Day Grill Franchise-Courtenay $249,000 configuration but could be 2 offices, separate entrance & 44,255 Sq. Ft. building on 1.87 Acres near Nanaimo hospital. 7. Panago Pizza Franchise Parksville $379,000 access, use of common kitchen, reception & washrooms, air Society owner will remain with one year lease at current 8. Fatburger Franchise - Downtown Victoria $439,000 conditioned & alarmed. Available Now...... $750.00/ Month market rents during planning & feasibility phase....$3,985,000 Call 250-751-1223 [email protected] 1-877-335-4380 JUNE 2013 NEWS UPDATE 5

VICTORIA Black signs MOU with Chinese bank ictoria businessman David Black said the $25 billion price control of anything.” things for this, of course, are a meeting with PetroChina to Black has taken a major tag would cover $16 billion for Even if fabrication of the re- finding the money and getting gauge its interest. V step forward in fulfilling a refinery, $6 billion for a bitu- finery’s components is done in an agreement to buy fuel from Black said the financing agree- his dream of an oil refinery built men pipeline from Alberta and China, there will still be 6,000 the refinery,” he said. ment adds to the credibility of on B.C.’s West Coast after mak- a $2 billion natural gas pipeline construction jobs created in B.C. “They are somewhat tied the project in Canada. ing a deal that could be worth to fuel the refinery. It may also over five years and another 3,000 together. The bank is also talk- “A lot of other people didn’t billions of dollars with a major include $1 billion for tankers to permanent jobs, he said. ing to Sinopec [China Petrol- think China would want our re- bank in China. transport refined fuels to buy- Black said the bank deal is the eum and Chemical Corp.] and fined fuel or didn’t think it would Black’s company, Kitimat Clean, ers in Asia. most important step in making PetroChina,” Black said, adding raise money for a new refinery. signed a memorandum of under- Industrial and Commercial the refinery a reality. he has talked to Sinopec about Well, I’m sure this certainly helps standing with the Industrial and Bank officials said in a statement “The two most important buying refined product and has convince those folks.” ■ Commercial Bank of China. that they are “very pleased to be The deal will see the bank act working toward a comprehensive as both financial adviser to the agreement to finance a refinery $25 billion project and provide in Canada, which is planning financing for the refinery, pipe- to export refined fuels to China lines and other elements of the and other Asian countries in the project, which Black said could future.” be in service by 2020. The amount of the bank’s cash “They see their role first as pro- investment was not disclosed; viding a fair amount of money Black said “they will take a big themselves but also organizing chunk of it.” the club of banks that will provide Black has said the entire project all of the debt money,” said Black, would be debt-financed, rather who was contacted in Beijing. than investors taking a stake “It’s the biggest bank in the in the assets. He said this deal world, so they have the money, but maintains that plan. they like to spread [risk] around “I’ve always said they [China] like insurance companies.” are the obvious buyer for the oil Black, who owns about 150 news- and fuel, and they have agreed papers in Western Canada and the they will not ask for control of U.S., has floated the idea of build- any parts of the businesses,” ing a refinery in northwest B.C. Black said. “That includes the — the first new refinery to be built refinery, a marine terminal, a in Canada since 1986 — to handle pipeline, possibly, and a tank- 550,000 barrels of oil a day. er fleet. They aren’t asking for Garbage isn’t natural. SIDNEY Tourism Victoria awards local hoteliers Kevin Walker and Earl Wilde recognized

TIMES COLONIST “Recognition from evin Walker, a 32-year vet- eran of the hospitality in- industry peers, for a Kdustry who reopened his Oak Bay Beach Hotel after a six- professional in hospitality, year, $52 million rebuild last year, Monk Office reduced their waste has been honoured by Tourism is maybe the most Victoria with its lifetime achieve- production by 91% since 2007. ment award. meaningful recognition “I didn’t expect [the award],” Walker said. “You know, recogni- available to us” tion from industry peers, for a pro- KEVIN WALKER fessional in hospitality, is maybe the most meaningful recognition OWNER, OAK BAY BEACH HOTEL Imagine if we all did the same. available to us. I’m very apprecia- Ask us about our eco-friendly products. tive and thankful for this.” Meanwhile, Earl Wilde, general the honour. “I was pleasantly manager of the Victoria Regent Ho- surprised and quite shocked that tel, was named Tourism Victoria’s it happened. I’m very happy and Miracle award winner. humbled,” he said. The awards were handed out at The Miracle award, named after Tourism Victoria’s annual general the orca rescued by Sealand of the meeting at the Harbour Towers Pacific staff in 1977, was estab- XXXNPOLDBt Hotel. lished in 1982 to honour outstand- “I’m not looking forward to being ing individuals or groups who have on stage with Kevin,” said Wilde been leaders in the development of with a laugh. “I don’t have a prob- tourism in Greater Victoria. lem with public speaking, but let’s According to Tourism Victoria, face it, Kevin can speak. Whether I Wilde was chosen because of “his precede him or come after him, it’s vast and lengthy commitment to not a good thing.” tourism, both provincially and Wilde said he was touched by nationally.” ■ 6 VICTORIA JUNE 2013

VICTORIA Thriving on sustainability Solar power, repurposed lumber featured in popular café

LYLE STAFFORD/TIMES COLONIST Customers at Caffe Fantastico “Having a successful include nearby residents, em- affe Fantastico, a key player ployees at surrounding business- business with ethical in the evolution of Quadra es and students from CDI College, CStreet Village from a run- which occupies the former Blan- practices is key to down commercial strip to thriv- shard elementary school. ing little business core, has plans Taylor did not disclose the cost Caffe Fantastico” to double its footprint. of the expansion, but he said fi- Owner Ryan Taylor is work- nancing is in place. He’s hoping RYAN TAYLOR ing with city staff on plans that to start the 945-square-foot ex- OWNER, CAFFE FANTASTICO would see the cafe and roastery pansion into the old bookstore expand into the former Camas on Quadra Street in the coming Bookstore site and add a small of- weeks. A wall will be knocked fice on the rooftop of the building down to expand the seating at the corner of Kings Road and and open a tasting area. The sustainability. The business has Quadra Street. 500-square-foot rooftop addi- grown from the flagship on Kings Taylor, who has operated Caffe tion will go from planning staff Road to satellite cafés at Dock- Fantastico there for 15 years and to city council and then to public side Green and the Parkside in bought the 1950s-era building in hearings. the Humboldt Valley, both LEED 2009, said the expansion would Ryan Taylor in the former bookstore that will be used to expand So far, Taylor said response developments. Nearly 40 staff include rooftop solar panels, ex- Caffe Fantastico | LYLE STAFFORD/TIMES COLONIST from the neighbourhood has been are on the payroll. tra bicycle racks, a sidewalk com- positive. Seating most mornings The company also wholesales posting centre, more efficient neighbourhood has [evolved], easier to close the laundromat, and around lunch time is often at its coffee to places such as De- space for coffee roasting, a tast- customers are walking or riding put an office there and forget the a premium with a mix of trades- vour, Wildfire Bakery, the Lunch ing area and increased seating here and looking for a place to rooftop expansion. people, students and residents all Kit, Moon Over Water and the – something he says is needed to sit down. As the neighbourhood Quadra Village, stretching from vying for seats. Some take their Township Coffee Company in enhance the café as a neighbour- progresses, people need more Bay Sreet across Hillside to Topaz cups and snacks into the neigh- Gordon Head. hood “gathering place.” spaces to gather.” Avenue, has experienced a ren- bouring park. “Having a successful business “This project will allow us to Improvements will also include aissance over the past decade, Taylor and his wife, Kristy, with ethical practices is key to engage more actively in our com- continued upgrades to the Spar- with traffic-calming measures, are residents of the neighbour- Caffe Fantastico,” said Taylor. munity and better meet the de- kle Bright Launderette, located improved landscaping, colourful hood, living just two blocks away. The solar panels on the rooftop sires of our neighbourhood,” said in the same building, a service banners and a mix of businesses Their two young children attend will be used to reduce the com- Taylor. “When we first opened that Taylor said the community that range from anchor grocery George Jay Elementary. Taylor pany’s reliance on the power grid, here, we were more of a drive- uses often and is considered “a Fairway Markets to accountants, has been involved in the village and high-efficiency boilers are to destination or takeout. But neighbourhood asset.” hair salons, a gluten-free diner improvements, serving on the being installed. New furniture over the last five years, as the He said it would have been and a halal butcher. transportation committee that and other fixtures inside will be brought centre boulevards and made from repurposed lumber. streetscape improvements. Caffe Fantastico has also been Taylor started Caffe Fantastico part of the car-share co-op for from a cart on the Inner Harbour five years and uses an electric VANCOUVER - ABBOTSFORD causeway in 1993. From the start, Grumman cub van to make its the pursuit has been for quality deliveries. A charging station was * coffee and a business plan based installed at King’s Road earlier FLY OVER ONE $ on environmental issues and this year. ■ 58 WAY 7 DAYS A WEEK! *ONE WAY: $89.73 INCL. TAXES ABBOTSFORDÊUÊ6 /",ÊUÊ "

" " Ê ,/ ,-Ê," Ê-Ê"7Ê-ÊfÈää Wondering if the cheque VICTORIA - VANCOUVER NANAIMO is really “in the mail?” FLY NOW * TheThe ABBOTSFORD TO VANCOUVER $ ONE )HKKLI[Z 78 WAY )\ZPULZZKPZW\[LZ CreditCredit *ONE WAY: $130.05 INCL. TAXES Ê£ÓÊ 1/ -t )HURY\W[JPLZ CourierCourier Critical credit updates PLEASE CALL (888) 604.856.6260 VICTORIA - ABBOTSFORD delivered each week to your inbox. * ONE FOR CURRENT FLIGHT SCHEDULE & EASY ONLINE BOOKING SEE: $ Only THE CREDIT COURIER can provide you with a detailed 88 WAY listing of current legal actions for businesses and individuals. islandexpressair.com *ONE WAY: $140.13 INCL. TAXES No other credit reporting agency can make that claim. It is designed to save you time, money and the frustration of being ‘caught off guard’ by a sudden credit default.

NANAIMO - ABBOTSFORD THE CREDIT COURIER is: * (>OV’Z>OV»VMSVJHSKLI[VYZJVTWPSLKMrom ONE sources across >estern Canada, $ published weekly since 1971. 108 WAY *ONE WAY: $163.65 INCL. TAXES regional bulletins: Vancouver Island, Greater Vancouver, Northern Interior and Thompson Okanagan Trusted by credit managers across the province. DAILY FLIGHTS FROM ABBOTSFORD Contact us today at 250-807-7970 for information 7:00am - 4:15pm www.creditcourier.com JUNE 2013 VICTORIA 7

VICTORIA Oak Bay Marine names interim COO In-house appointment provides continuity after death of founder

TIMES COLONIST Beach Resort in the Bahamas and operating officer position will be Canadian Imperial Bank of Com- various attractions in Oregon. posted within the company, said merce prior to joining the Oak Bay “With a talented team he Oak Bay Marine Group of “It was Bob’s wish for the com- Susan Barcham, spokeswoman Marine Group as vice-president of companies is being run by pany to carry on,” Waters said. for Oak Bay Marine Group. Waters finance. In the past few years, he of people in place, we Tstaff member and longtime “With a talented team of people is remaining as Ladysmith Mar- has worked as a financial consult- sport fishing advocate Rob Waters, in place, we are open for business ina manager, where new 50-foot ant for the group. are open for business who has been appointed interim and expect this to be an excep- to 92-foot-long boathouses have Management consultant Halk- chief operating officer. tional year.” been built. ett has served in senior public and expect this to be an Waters is also general manager Waters is president of the Lady- The company’s trustees, Mark sector roles in B.C., including as of the Ladysmith Marina, part of smith Chamber of Commerce, Appleton and Sharon Halkett, have executive vice-president of the exceptional year” the Oak Bay Marine Group. His past board member with the been appointed its sole directors, BC Buildings Corp. and as chief ROB WATERS appointment provides continuity Sport Fishing Advisory Board, Barcham said. executive of the BC Crown Agen- for the Beach Drive-based group past-president of the Sport Fish- Appleton spent 38 years with the cies Secretariat. ■ INTERIM COO, OAK BAY MARINE GROUP of companies after the death in ing Institute of BC and is a board April of founder Bob Wright, who member emeritus with the Pacific was 82. Salmon Foundation. Wright started what became an He was a friend of Wright’s and extensive group of holdings by of- has a 33-year history with the fering moorage for pleasure boats Oak Bay Marine Group, serving at Oak Bay Marina in 1962. The in a number of senior manage- group now includes Pedder Bay RV ment positions. He has a “clear Resort and Marina in Metchosin, understanding of the group’s North Saanich Marina, Pacific entire operations as well as the Undersea Gardens in Victoria Har- company’s history, culture and bour, Painter’s Lodge in Campbell traditions,” a company statement River, April Point Resort and Spa said. and April Point Marina on Quadra Waters will serve as chief oper- Island, the Canadian Princess Re- ating officer until September sort at Ucluelet, Cape Santa Maria 30. In the meantime, the chief

PRACTICAL AND PATENTABLE One of the most significant of these is being able to move on a surface, such as a chair, a bed or a car seat. Equally significant is the ability to don and doff clothing easily. McGovern also knew that improved mobility while at rest can aid sleep for many people. She was aware that some fabric combinations could be used to INVENTING reduce friction, as she had already developed a system for assisting BUSINESS caregivers to move patients. We started on our learning ANNE FLANAGAN process, McGovern focusing on gaining a deep understanding am always amazed by what of fabrics – knits, weaves, weft, I learn when working with a warp, plain, satin, interlock and Inew client. so on – and me focusing on out- Nancy McGovern came to me lining tests that needed to be done having been told that there was and analyzing the results. no opportunity for her to obtain I had no idea how complex fab- patent protection for her inven- rics were and how they could be tion. When she related the story oriented relative to one another to a local businessman, he said, to give a range of different re- “Go to Anne – if anyone can help sults. We discovered fabrics that you, she is the one.” And so Nancy were ideally suited for clothing did. and bedding combinations and That was a few months ago, and the like. The clothing was easy to she now has a U.S. provisional don and doff, and the combina- patent application filed in her tions allowed for different levels name. I was able to identify a large of friction depending on the re- space where there was no impedi- quirement. That is when I drafted ment to her patenting, then help and filed her patent application. her conduct testing to support a McGovern is now fine-tuning new patentable invention that fit her inventions and inventing more into that space and encompassed fabric-based mobility aids, and I exactly what she was interested in am looking forward to learning commercializing and more. more about fabrics than I ever Two months ago, I knew very thought I would have to know. ■ little about fabrics and less about how fabrics can be used to assist in mobility. McGovern, a physio- Anne Flanagan is the principal therapist from Kamloops, knew at Alliance Patents. She can that insidious mobility issues be reached at anne.flanagan@ plague a high number of people. alliancepatents.com. 8 VICTORIA JUNE 2013

WHAT A LIBERAL WIN MEANS FOR GREATER VICTORIA

advocate for support for infra- Property taxes, income structure, we will need a strong advocate in our corner. The lack of taxes and health benefits a Greater Victoria voice at the gov- JUNE CHAMBER EVENTS ernment caucus table or in cabinet do not change based Friday, June 7 will put us at a disadvantage. Prodigy Group Amazing Chase The chamber, with our partner on who one voted for. 7 – 10:30 p.m. organizations, will have to work Starting location: Bastion Square hard to ensure our proposals are Nor does the continued After party: Darcy’s/Upstairs well prepared and presented. It VICTORIA will be our job to develop allies expansion of our resource Tuesday, June 11 who will be in our corner when June Six for Lunch BRUCE CARTER we compete for the scarce resour- industries Noon – 1:30 p.m. ces available to support our local Hosted by the Blue Crab, Coast Victoria Harbourside Hotel ongratulations to Christy economy. & Marina Clark, the first woman pre- We will of course turn to our staff and ministers in B.C. We Thursday, June 13 mier chosen by B.C. vot- Island MLAs for assistance, and will need to continue to work with C Prodigy Group June Mingle ers. Last month’s election was a I am confident they will be tre- municipal leaders who have access 5 – 7 p.m. landslide win for the BC Liberal mendous advocates. to and existing relationships with Host: TBD Party, though Vancouver Island Having solely Opposition rep- higher levels of government. Mu- elected predominantly oppos- resentation doesn’t mean that nicipal leaders who are committed Wednesday, June 19 itional MLAs. This will mean that the Liberal government will re- to remaining non-partisan will Social Media Marketing Made Simple non-partisan organizations like frain from investing in projects it have an advantage over those who 1 – 3 p.m. the chamber will have to work has already committed to, such side with a particular party. Hosted by Constant Contact at the chamber office with local leaders to champion as BC Transit. Yet its position on The role of non-partisan, rep- Thursday, June 20 Greater Victoria’s cause to the projects for which it has already resentational organizations like June Business Mixer provincial government. declined funding, like the Johnson the chamber and Tourism Victoria 5 – 7 p.m. I am confident that the govern- Street Bridge or an airport runway will become ever more important Hosted by Grant Thornton ment will represent and support extension in Victoria, will likely with the loss of Greater Victoria’s the entire province fairly in its not change. local voice within the government Tuesday, June 25 dealings. The highly partisan na- It is hard to tell whether the caucus. We have a great deal of Economic Drivers: Greater ture of the election process does province will support future work ahead of us to ensure Greater Victoria Business Golf not continue beyond election projects like the proposed har- Victoria’s message is heard and Tournament day in Canada. Property taxes, bour pathway in Victoria; sup- understood. ■ 11 a.m. – 6 p.m. income taxes and health bene- port will depend on the weight of Hosted by Olympic View fits do not change based on who other projects, and someone must Golf Course one voted for. Nor does the con- purposefully champion them on Bruce Carter is CEO of the Greater tinued expansion of our resource Greater Victoria’s behalf. Victoria Chamber of Commerce. industries. The chamber will need to do He can be reached at bcarter@ When we approach the govern- more work to ensure that Greater victoriachamber.ca or 250-383- ment to propose new programs or Victoria is well represented to the 7191. Bartle & Gibson Co. Ltd. LUXURY BATH & KITCHEN SHOWROOMS

courtenay saanich unit #3, 2989 kilpatrick Ave 4248 Glanford Ave ph: 250 334-0645 ph: 250 727-9976 Nanaimo 14, 4128 Mostar Road We’re Moving! New location effective end of June 2067 Boxwood Road ph: 250 758-1771 JUNE 2013 SAANICH PENINSULA 9

IN IT FOR THE LONG TERM SIDNEY

long-term economic prosperity of British Columbia. Hazmat cleans up Over at the Victoria Inter- national Airport, staff hope by In the safety game, preparation is everything 2017 to have an additional 600 feet added to the runway as part of an $8.2 million expansion plan. avid Rogers sent a trans- years, is gearing up. from the Rogers family home, The additional runway capacity port container loaded with In the safety game, preparation but the need for larger training will open the door to flights from Denough gear to handle a is everything. space required the company to new markets overseas and al- massive fuel, oil or hazardous BC Hazmat has already de- find about 6,000 square feet in SAANICH low accommodation of a wider material spill to a liquefied nat- veloped a Shoreline Cleanup Sidney. PENINSULA variety of aircraft. This airport ural gas plant in Kitimat earlier Assessment Techniques course “We ran successfully from home is looking ahead to the next 20 this year. to train personnel to deal with for 12 years in an industry that years, allowing us to see what He’s convinced it won’t be the oil spills and ensure maximum shouldn’t run from home,” Rog- CHRIS FUDGE level of commitment it is pre- last $100,000 shipment to the oil recovery while minimizing ers said with a nod to the massive pared to make towards the long- north. ecological damage. response trucks and trailers that he Town of Sidney re- term growth of the region. The president of Sidney-based And the company works in con- dot the company’s parking lot. cently installed five new Each of these organizations is BC Hazmat Management expects cert with other hazardous ma- “Basically, we had fantastic TLevel 2 electric vehicle leading by example, providing a his company will be tapped for terials firms and agencies like the neighbours.” charging stations, in addition to vision of the future for an econ- more materials, training and coast guard to ensure there’s as BC Hazmat has seven full-time purchasing a brand new Nissan omy that is still struggling to re- spill management expertise as much equipment and know-how employees and a large roster of Leaf emission-free vehicle for cover. Identifying the importance the province’s energy industry available on the ground as pos- trained on-call staff who are its corporate fleet. The charging of making an investment now ramps up. sible when trouble strikes. pulled into action when there’s a stations are part of a growing and planning for future growth Rogers is also convinced British But Rogers said there’s still not spill. From its Sidney facility, the network, with many located here are strategies that all businesses Columbia will eventually see a enough. company builds spill-response on Vancouver Island. should be applying. Without this, pipeline carrying Alberta’s oil- As for the spill-response con- containers and trailers that are Sidney has taken a big step to we risk losing the opportunity to sands crude to northern ports. tainers, Rogers’ firm also makes sold and shipped ready to be put itself on the map as a for- influence the path we take. “We know there will be a pipe- site visits to train staff on the deployed. ward-thinking community and However, the commitment line. We know there will be more ground how to react and how to It also packages and ships dan- gateway to the Island. The level of must extend beyond these three tankers. Right now, there are 250 use the equipment. gerous goods and develops and commitment shown by the town examples: each community tankers going up and down our Even without a pipeline, Rog- runs safety training courses for in embracing this new technology must identify and plan its vi- coast, and I know we will have a ers’ business has been pushed all sectors. is significant and recognizes the sion for the long term. Issues spill,” Rogers said. “The Exxon to grow. The new digs last summer came importance of thinking about the such as affordable housing and Valdez [in 1989] was the last ma- This year, to recognize him at the right time. The business long term. transportation and the ability jor spill on our coast. We are well for building the Island’s largest has been booming. Across the highway in North to attract, support and retain a overdue for it.” safety training facility, Rogers “I’ve been surprised in the last Saanich, Ramsay Machine Works skilled workforce are all integral And that’s why Rogers’ firm, was named the Greater Victoria year how much it’s grown,” Rog- has just completed a $20 mil- parts of supporting this vision. It which has specialized in safety Chamber of Commerce business ers said, noting that the growth lion coal stacker-reclaimer, an requires leadership and foresight training, spill management and person of the year. seemed to start during the eco- impressive machine that will be among our elected officials and hazardous goods shipping for 13 For 12 years, BC Hazmat ran nomic downturn in 2008.” ■ shipped to Vancouver by barge. the ability to be bold, brave and The project has generated a buzz creative. That approach ensures about what the local manufac- a future that we can really look turing sector is capable of ac- forward to. ■ complishing, through its ability to incorporate the latest technol- ISLAND ogy and deliver a quality product Chris Fudge is the executive OWNED & to its customers. This is a sector director of the Saanich Peninsula OPERATED that is demonstrating its com- Chamber of Commerce. Contact him SINCE 1968 mitment to the future and to the at [email protected].

With a combined 50 years experience, Managing Partners Dave Zambonelli and Bob Janes have been providing practical, cost effective solutions on Vancouver Island for over 30 years. t .VMUJ'VODUJPOBM4ZTUFNT t 4DBOOJOH4PMVUJPOT Engineering specialists in: t %PDVNFOU.BOBHFNFOU4PMVUJPOT t 'BY.BDIJOFT Instrumentation & Controls t 4ISFEEFST $BSE$VUUFST 'PMEFST SCADA Systems 4MJUUFST t 8JEF'PSNBU1SJOUFST4DBOOFST Automation & Process Control t /FUXPSL-BTFS1SJOUFST Design & Build Services Custom Control Panels Proudly serving government & industry on the Island for over 20 years! Providing personal, local service on Vancouver Island for 45 years VICTORIA NANAIMO 3030A Nanaimo St. Call Us Today for a 33-1925 Bowen Rd. MPC Consulting Ltd., Sidney BC Victoria, BC V8T 4Z1 Free Consultation. Nanaimo, BC V9S 1H1 Tel: 250.655.8959 | [email protected] TEL: 250-384-7148 1-877-716-3577 TEL: 250-756-4600 www.mpcconsulting.net www.islandoffice.ca www.islandofficeequipment.ca 10 VICTORIA JUNE 2013

BMW VICTORIA SELLS ICONIC GERMAN CAR AS WELL AS MINI

BMW Victoria offers customers a beautiful shopping experience

SPOTLIGHT The new dealership was Trzewik said, “Only selling one driver a car that has to and can expensive than a BMW. A BMW greeted with great excitement or two every month in the past compete anywhere in the world. is the car that every young and New dealership promises in the spring of 2012, and turned into 10 or 15 each month. So they are also superior for our young-at-heart driver is aspiring that excitement has continued However, what every Mini model driving conditions. Most domes- to.” ‘the best of the best’ to grow, with both Mini and has in common is the ability to tic and Japanese cars have a hard GAIN purchased the BMW BMW on offer. Peter Trzewik, probably create the most smiles time in that regard. Those who Victoria dealership in 2010 and CEO of the dealership’s parent of any car per day or kilometre.” have rented a car in Germany immediately began to turn it into VICTORIA company, German Auto Import The same can be said about and driven it on the Autobahn the success it is today. MW and Mini Cooper own- Network (GAIN), said that the BMW. Trzewik said that in 2009 will have proof of that, especially “We have always focused on a ers in Victoria have reason Mini offers an ever-growing the dealership was selling about when cornering at 150 km/h or, couple of things we know well,” Bto be happy. The new BMW lineup of cars that reinvents 13 new cars each month; today, even more importantly, when Trzewik said. “We focus on every Victoria dealership on Esquimalt the original theme of the Mini that number has doubled. they have to stop suddenly or client, on every visit, in every Road provides more technicians, and now includes a small sport “BMW and other European when they need to avoid another department. Our staff simply more service, more selection and utility, the Countryman, a small brands have become more car. In addition, today domestic has to be the best of the best on a more convenient and attractive roadster and coupe and even a affordable over the years,” he and Japanese brands are only a Vancouver Island, whether you location than before. sport utility coupe. said. “However, they give the couple of thousand dollars less are talking to a service adviser,

Congratulations from: . . . .

Canadian Construction Association 502 William St. Victoria, BC V9A3Y9 !'*&# !-%"+()%! Tel: 250.. 385 9993 ... Toll Fee: 1 800 481 9993 $ 474-6277 Email: [email protected] !, 474-1189 JUNE 2013 VICTORIA 11

“A BMW is the car that every young and young-at-heart driver is aspiring to”

PETER TRZEWIK

CEO, GERMAN AUTO IMPORT NETWORK

an accountant, a greeter, a sales- cars.” Trzewik said the event person or a detailer.” has been an eye-opener for most The dealer group is also known people who attended the events. as a supporter of the arts, sports GAIN has ambitious goals for and community events. It is not the future. In Nanaimo, a new uncommon to see a fashion show, BMW store is opening in mid- a new car launch, a golf tourna- July. Trzewik said this will allevi- ment or a fundraising event tak- ate the pressure on Victoria’s ing place within the same month. service department. He noted “We support the people who that both dealerships could support us,” Trzewik said. employ 15 or 16 technicians in A new and exciting develop- the future. BMW Victoria has a full Mini selection ment for the dealer group is This year, car sales total about its performance-driving event 400 BMWs and 200 Mini models program. BMW and Mini host one annually. That number is set to driving event per quarter where grow, Trzewik said. clients and prospective clients “I think we have a good plan for can experience the performance the next 15 years. I think we’re of their models on a race and set for the growth of both these obstacle course, not only to brands.” become better drivers but also to BMW Victoria (website www. experience what makes the GAIN bmwvictoria.ca) is located at 95 brands the “ultimate driver’s Esquimalt Road. ■

HVAC, PLUMBING AND FIRE PROTECTION

604-468-9999 BMW Victoria’s multiple service bays are highly efficient www.pmlbc.com

Congratulations on your state of the art BMW/MINI dealership

Civil Engineers Development Consultants “Providing Structural Steel Province Wide From Nanaimo” Same Price Expert Advice 115 - 866 Goldstream Ave., Victoria, B.C. V9B 0J3 966 Yates Street Ph: (250) 391-8592&% 391-8593 250.385.2712 250-591-7400 www.atlasavu.ca www.holdfastmetals.ca 12 JUNE 2013 COMMERCIAL REAL ESTATE

BRITISH COLUMBIA Prime time to invest Commercial real estate remains a good investment

BY GOODY NIOSI the greater the distance from that city. While building costs in Abbotsford and Chilliwack ight now is a great time to buy commer- are the same as other areas, land prices and cial real estate. Dennis Germyn, chair taxes are lower. Good deals are to be had Rof the commercial division of the Fraser everywhere, Germyn said. Valley Real Estate Board and commercial sales “It’s a good time to buy, especially for in- agent with Macdonald Realty Ltd. in Newton, vestors. You have to understand commercial said that the area he covers is in a transition real estate and you have to have a local realtor period. The past 12 months have been slow, who works that area to find out where you’re and prices favour the buyer. headed.” “But I believe it’s starting to pick up a bit He said that the Maple Ridge commercial now. I feel quite confident. It may be a bit real estate market is set to grow due to the tough right now, but going into 2014, I think new Golden Ears Bridge, which facilitates it’s going to be relatively good.” movement of goods. Surrey is also still a He added that the most movement is taking booming market. Surrey saw an influx of place in the industrial sector throughout the 12,000 new residents last year while Langley Fraser Valley. At the same time, Abbotsford acquired 2,000. Where population grows, so and Chilliwack are seeing increased general does commercial real estate activity. commercial activity. As business moves east The Okanagan Valley is experiencing sta- from Vancouver, prices are more affordable bility and slow growth in its commercial real Dennis Germyn FINANCING EXPANSIONS AND ACQUISITIONS

Some lenders require will take ALBERT security over the land while Getting the right financing others will require additional securities in the form of collateral for your business requires mortgages, assignment of rents doing the proper legwork and personal guarantees. Albert Berns Law Corporation BERNS works in association with LAW CORPORATION Stevenson Luchies and Legh in LANGFORD the West Shore and strives to provide excellent value to clients t is common for businesses who are starting or expanding to require financing to obtain their business. Ireal property or, in order to expand their business, to secure financing against already existing You should take the real property. time to research your Over 25 years of successful experience in Victoria BC. At Albert Berns Law Corporation, we are often approached by clients options and review to assist in securing financing for commercial loan terms In association with Stevenson, Luchies & Legh, Albert Berns Law Corporation acquisition of property and for the development of land. Loans both from different banks provides legal services you can count on. at the startup phase and once the business is in operation for equip- and other commercial ment, expansion or special proj- lenders #64*/&44-"8t3&"-&45"5&-"8 ects are common. $0/4536$5*0/-*5*("5*0/ To secure the loan, you should The West Shore has grown signif- take the time to research your icantly over the past 15 years with options and review commercial pro-economic and development loan terms from different banks policies providing a stable eco- Let Me Help You. Call me today for a Consultation 250-381-4040 and other commercial lenders. nomic environment for new busi- Commercial lending can be nesses, developers and investors. obtained from traditional lend- With such a favourable economic Suite 103 - 2849 Peatt Road, Langford, BC V9B 3V5 ers like chartered banks or from climate, it appears the future is Phone: tToll-Free:tFax: (250) 388-9406 private lenders. The security bright, and we invite to contact Website: and terms of financing will vary our offices to provide you the legal www.sll.ca depending on the lender and the services you need to grow your busi- particular needs of your project. ness and meet your project needs. ■ JUNE 2013 INDUSTRY IN FOCUS 13

This is an excellent time for buyers to invest in commercial real estate estate sector. Gary Bowker, past chair of Bowker said, “There is a sense of opti- commercial construction but that gener- the excellence and depth of the market. the commercial division of the Okanagan mism in the general marketplace. Cer- ally commercial activity is evenly spread “From Ucluelet to all up and down the Is- Mainline Real Estate Board (OMREB), tainly, the worst is well behind us as we throughout the area. land, there have been some pretty incredible chair-elect for the BC Commercial Coun- build on the modest momentum from the “The future looks good,” he said. “It’s designs and architectural work. People are cil and commercial realtor with Coldwell last half of 2012.” not stellar, but the slow growth probably investing in Vancouver Island’s future.” Banker Realty in Kelowna, noted that the He said that the office building sector will continue for two to three years into Lindsay, who is also co-owner of Re/Max first quarter of this year showed an 8% shows the most activity, likely due to Ke- the future.” First Realty in Parksville and is involved in growth in value of commercial build- lowna’s growing high-tech sector. The Vancouver Island boasts a strong com- commercial development and investment, ing permits in the area stretching from University of BC Okanagan, the Kelowna mercial real estate market. Ian Lindsay, said that this is an excellent time for com- Peachland to the Shuswap. At the same International Airport and Kelowna General chair of the commercial division of the mercial real estate buyers. time, OMREB stats show a 9.2% growth in Hospital are also big factors in stabilizing Vancouver Island Real Estate Board, said “There are a number of commercial the value of commercial sales in the first the local economy. He added that Vernon that the recent Commercial Building quarter of this year compared to 2012. is experiencing a strong momentum in Awards were a compelling testament to SEE PRIME TIME | PAGE 14

Commercial (Victoria) Inc. Commercial Real Estate Services, Worldwide.

Full Service Commercial Real Estate

Retail, Ofﬁ ce & Warehouse Leasing & Sales Business Asset Sales Property Management Financial Consultation New Home Construction & Sales

250-381-2265

www.naivictoria.ca 14 INDUSTRY IN FOCUS JUNE 2013

“You have to understand commercial real estate and you have to have a local realtor who works that area to find out where you’re headed”

DENNIS GERMYN

CHAIR, COMMERCIAL DIVISION, FRASER VALLEY REAL ESTATE BOARD

Gary Bowker Mike Lagadyne Ian Lindsay

PRIME TIME Qualicum Bay. division of the Victoria Real Estate Board A recent report from Robert Law at Colliers CONTINUED FROM PAGE 13 “Every town on the Island, you’ll find and commercialspecialist with EFH Realty International stated, “We are positioned for there are one or two projects that are going Advisors Inc., said, “We struggle with em- a slow and steady economic performance initiatives underway up and down the Is- to have an impact in varying degrees on ployment issues the same as any other mar- with no exceptional wins or losses.” land, but it’s also a time when investors are the livability of the community.” ket. This year started off not as strong as As for the future, Lagadyne is far more seriously looking at purchasing properties He stressed that the next couple of years we thought it would. Downtown retail has enthusiastic. that may have been available – or projects will be a highly strategic time to buy. taken a hit due to tourism numbers being “I’m going to say, good times for every- that didn’t go through in the last few years. “Our next 18 months are a time to be look- down, and hotel occupancy is down.” body. The Victoria market is still very It’s a strategic investment time.”He added ing at getting a foot in the door,” he said, He added that the opening of Uptown, the attractive. Investors are always look- that Vancouver Island has been affected by adding that in the longer term the Island has new mall, drew business away from some ing for good properties, and they tend to global economic unrest but perhaps not as to find a delicate balance between growth small retailers. In addition, three restau- buy and hold. They want to add to their much as Vancouver. and sustainability. rants have recently closed in downtown portfolios.” “Some of the drama in the market has “I think it’s going to be very exciting for Victoria, further depressing that market. Victoria has many options for investors been outside of this area,” he said. Vancouver Island. We’re going to see a Apartment building vacancies have also to choose from, including new residential He characterized the Vancouver Island continuation of more responsible design risen to almost 10%, a sharp increase from developments. market as “transitional.” Investors who and development with more emphasis on years past. “They all have a component of com- are active in the market are selling what LEED or LEED-oriented buildings. However, there are still many bright mercial,” Lagadyne said. “Victoria has they have and buying in another location In Victoria and the surrounding area, spots in the city for commercial investors. to be one of the best places to live and or they’re expanding and buying more commercial real estate has seen a drop in Lagadyne cited multi-family buildings as work. Victoria is still relatively afford- property. He said that exciting commercial activity since the beginning of the year. a constant safe investment with a steady able, and there are lots of good things plans are on the table in Parksville and in Mike Lagadyne, chair of the commercial return. happening here.” ■

Over 38 years of MCCONNAN experience in providing Coming next month: BION legal expertise to the O’CONNOR & Victoria Community Spotlight on PETERSON† Lawyers Automotive †Law Corporation Real estate and mortgage services are an important part of the legal services provided at McConnan Bion. We help businesses 420 - 880 Douglas Street with real estate purchases, mortgages, Victoria, BC V8W 2B7 sales, and reﬁnancings. Our experienced Tel: 250.385.1383 lawyers and support staff offer fast, effective Toll Free: 1.888.385.1383 Fax: 250.385.2841 solutions to your real estate needs. Emal: [email protected] Web: www.mcbop.com We also assist our clients with: • Purchase & sale of commercial property • Commercial property development • Commercial property ﬁnancing • Commercial property leasing

We offer competitive fee packages and Call Thom Klos provide no obligation quotes. 250-661-2297 [email protected] Give us a call to discuss how we can help you with your real estate transaction. JUNE 2013 WEST SHORE 15

SAVE MONEY AND GO GREEN LANGFORD “As a small business A way with weddings you really have to think Langford demographic led to ‘perfect marriage’ outside of the box to reduce costs. ... I started he owner of a new wed- average growth of 5.9%. Lang- it can be such a stressful event. ding store in Langford ford’s growth rate was also the We want people to come here by choosing not to print Tfigures she’s found the highest in B.C. And while the and feel their vision is fully WEST SHORE perfect marriage of products and province’s median age is 41.9 supported.” every document faxed location. years old, Langford’s is lower Avenue Weddings offers items DAN SPINNER Liz Fosdick opened Avenue at 37.5 years. The percentage of for sale, but Fosdick said she to us, which saves about Weddings on Goldstream A venue B.C.’s population 65 years and will refer customers to compan- in early March, betting there is a older is 14.8% while Langford’s ies renting wedding decor and s a community we share market for a dedicated wedding rate is just 10.4%. other products. The customer many similar successes and $1,000 worth of supplies store with more than 1,000 prod- Avenue Weddings, easily seen base ranges from couples in in- challenges. As we tackle A ucts for sale. from busy Goldstream Avenue, itial planning stages to others in our challenges, however, our suc- every year” “This idea came to me while I is a destination, Fosdick said. She the final countdown who need to cesses shine through more bright- KRISTY MARTIN was planning weddings,” Fos- believes capital region residents buy certain items. ly than ever. With that in mind, PARTNER, FARLEY MARTIN NOTARIES dick said. are increasingly comfortable with “A lot of people leave them- I’d like to highlight a West Shore She started organizing events driving to the West Shore after selves at least a year to plan,” business that has used available while in high school, continu- becoming used to it by patron- Fosdick said. resources to save money and help ing during her time at the Uni- izing stores such as Costco. Products include wedding plan- the environment. the upcoming new Small Business versity of Victoria, where she Weddings are the foundation ning books and binders, guest West Shore notary public Kristy Green Certification program be- earned a business degree. She of Fosdick’s store, which also books, stationery, tiaras, cupcake Martin of Farley Martin Notaries ing launched in the West Shore. spent two years as a part-time sells merchandise suited for holders, garlands, glitter and has experienced first-hand how Open to everyone, the event wedding planner while working bachelorette parties, anniversar- locally made fabric handbags. beneficial simple changes can be takes place June 26, 4 – 7 p.m., full time for the province as an ies, children’s parties and other Rustic and vintage themed wed- for both the environment and the at Farley Martin Notaries’ new event organizer. celebrations. dings are popular, she said. company’s bottom line. location, Unit 138, 2871 Jacklin Avenue Weddings was a way Fosdick, who isn’t married, Figurines of cake-topping “As a small business you really Road. that Fosdick could stay in the counts on assistant manager couples feature different ac- have to think outside of the box We hope this example of an in- industry after opting out of and sister Torie Van Der Zee, 25, tivities, religions and ethnic to reduce costs. The challenge is novative business will help show wedding planning. “[A couple’s] who is married. Van Der Zee, who backgrounds. that there’s so much information others on the West Shore and wedding is on your shoulders helped with Fosdick’s wedding There are plenty of interesting out there it’s hard to know where beyond how easy it is to make and that is a lot of pressure,” she planning business, understands items most people forget when to begin. I started by choosing not changes that have a positive im- said. customers’ feelings as their wed- it comes to weddings. Cases in to print every document faxed pact on both our costs and our After spending seven months ding day approaches, her sister point: protectors, to ensure heels to us, which saves about $1,000 environment. developing a detailed business said. don’t sink into the grass at out- worth of supplies every year,” says We are leaders in innovation plan, Fosdick chose to open in a Avenue Weddings posts contact door events, which come in dif- Martin. and creativity in business in the spacious 1,200-square-foot space information for other wedding- ferent colours and heel sizes and Martin’s focus on cost savings West Shore. Save some significant in Langford. related businesses on its website sell for $11.99; and emergency was also applied ahead for her money and support the planet at “I decided fairly early on that (avenueweddings.ca). The store kits with breath mints, safety new office space on Jacklin Road the same time – a real win-win, I wanted to be in Langford. It welcomes everything from busi- pins, bandages, deodorant wipes in Langford. Refinishing vin- and one that your customers and is a young demographic and ness cards and brochures from and a nail file for $30. tage furniture, planning for the staff will love! ■ it is growing out here,” said other wedding-related businesses Store prices start at 75 cents purchase of a printer that could Fosdick. to albums from wedding vendors for a small candle. The highest- output double-sided copies and Statistics Canada backs the to make available to customers. priced item is $189.98 for a frame conducting a free LiveSmart Busi- claim. The 2011 census put “We want to be a resource,” featuring a space for a wedding ness Energy Assessment are all go- Dan Spinner is the CEO of Langford’s population at 29,228, Fosdick said. “We want to be a photo in the centre, surrounded ing to save her money in the short the WestShore Chamber of an increase of 30% from 2006 really positive place for people by a titanium panel with room for term and over the years to come. Commerce. He can be reached at and far surpassing the national to plan their wedding because 300 signatures. ■ Organizations can reap a variety [email protected]. of other benefits from taking action. Businesses now have a lot of opportunities to highlight their energy-saving progress, which can significantly increase brand ASK ABOUT NEW LIFETIME WARRANTY recognition and customer loyalty. ON MARATHON HOT WATER TANKS! Employees report increased job satisfaction, ultimately decreas- ing staff turnover and saving the 25 YEARS IN BUSINESS AND OFFERING: time and expense of rehiring. To help tackle rising utility bills, dĂŶŬůĞƐƐǁĂƚĞƌŚĞĂƚĞƌƐĨŽƌĐŽŵŵĞƌĐŝĂůĂƉƉůŝĐĂƟŽŶƐ there are some great free programs for small businesses throughout ĂĐŬŇow Preventers InstallĂƟon and Service with Annual TesƟng the West Shore and the Cowichan Valley that help identify where Uponor® Radiant HĞĂƟng Service and Install to start and what will actually be AnƟ- Corrosion Systems for Copper Water Piping. Stops Leakage! effective. These include the LiveSmart Server and Computer Room Cooling Systems by Mitsubishi Business Energy Assessment ,ĞĂƟŶŐΘŽŽůŝŶŐ^ĞƌǀŝĐĞΘ/ŶƐƚĂůůĂƟŽŶƐ program, which identifies cost- ! & #!" "#""& #! " saving opportunities that reduce Ăůů ŝŶ fŽƌ Ă&ƌee EƐƟŵĂƚe ŽŶ NewŽŝůeƌƐ͘ energy use (provided through %$ & % ( the WestShore Chamber of Com- merce), and the Solar Colwood ! '# % '" ^AsE BIG $$$$! program for homeowners and Ask about grants for boiler upgrades businesses that wish to install solar technologies. PRO STAR To get involved or find out more, MECHANICAL TECHNOLOGIES LTD. see what Martin and her business partner have done to save costs CONDO & COMMERICAL MECHANICAL SERVICE while going green. Connect with them and local representatives ' ! $& Tel: 250-383-4558ͻϱϮϰtŝůůŝĂŵƐ^ƚƌĞĞƚsŝĐƚŽƌŝĂ from both LiveSmart and Solar % " ǁǁǁ͘ƉƌŽƐƚĂƌͲŵĞĐŚĂŶŝĐĂů͘ĐŽŵ Colwood and learn more about 16 COWICHAN VALLEY JUNE 2013

COWICHAN VALLEY Is Vancouver Island coal making a comeback?

COWICHAN VALLEY CITIZEN (Jinglepot and Scotchtown roads, to investigate. The result of 27, 1852. Soon miners were brought men, women and children who PART 1 OF 2 Harewood, et al.) and surpris- Mackay’s expedition by canoe to out from the Old Country and put stepped ashore from the Princess ingly scant records, few would Winthuysen Inlet at “Naymo” was to work under the direction of John Royal quadrupled Colvile’s white ong gone are the days when know today that the Hub City was the locating of an outcrop of high- Muir who, with John McGregor, population and their arrival en- Vancouver Island coal mines founded on coal. grade bituminous coal, almost at their families and the few workers sured the fledgling community Lworked around the clock, Although long settled by the the water’s edge and near what for under his direction, comprised the of an industrial future. employed thousands of workers Snuneymux, it was in 1851 that long was the site of the Malaspina entire white population of the new In 1860 the hopeful collection and spelled prosperity for entire the Nanaimo of today got its start, Hotel. For the future of Nanaimo it community. Log houses, a store of shanties was officially named communities. the discovery of coal igniting a meant fame and fortune; for Che- and primitive warehouse facilities Nanaimo. Today, for the most part, only an bustling township. wech-i-kan, the title “Coal Tyee” were soon under construction. Slowly, steadily, the town’s occasional marker or, perhaps, a The story of how coal was dis- and a “suitable” reward. On September 10 – just two importance as a coal producer tumbled ruin, marks where, hun- covered here has been told many In 1852, Douglas, then governor weeks after Mackay claimed pos- increased although there were dreds of feet below, men risked times. How a local native, Che- of the Crown colony of Vancou- session for the HBC – the first those who had their reservations their lives to mine the coal that wech-i-kan, observing a Hud- ver Island, reported his visit to shipment of coal was made from about the whole business: men heated cities, powered factories son’s Bay Co. blacksmith at Fort the future mining settlement: Nanaimo: 480 barrels of coal, such as Capt. G.H. Richards of Her and ships and literally made the Victoria fire his forge, asked where “In the course of the excursion, most of which had been “picked” Majesty’s Survey Ship Plumper, world go round. they obtained the black stones we discovered three beds of coal, from the exposed surface seams who disdainfully observed that Now they’re all but forgotten. for fuel. the first and upper bed measur- by natives, were shipped to Fort the use of Nanaimo coal in his The mines are flooded and sealed. Told that was transported all ing three inches, a second im- Victoria on the company schooner ship’s boilers meant that the tubes Gone are the sprawling rail yards the way from the Old Country at mediately under it measuring 20 Cadboro. “require sweeping more frequent- and wharves, and the buildings great expense, Che-wech-i-kan inches, and at a distance about By 1853, the famed Bastion had ly than with any other coal I am and head-frames at the pithead smiled. He knew where there was three-quarters of a mile due west, been built and the town site chris- acquainted with.” have been torn down. Who now plenty of the stone the blacksmith a third bed measuring 57 and a tened Colviletown after Andrew But theirs were voices in the wil- cares that, short years ago, coal called coal; he often burned it in quarter inches in depth of clean Colvile, HBC governor. derness as Nanaimo coal gained in meant as much to the province his camp fire. coal, from which, with the assist- With the Bastion’s completion, popularity, principally because it as the lumber industry that suc- When company clerk Joseph ance of the natives, we procured and visits by ships of the Royal could be mined so easily and so ceeded it? Mackay heard Che-wech-i-kan’s about 50 tons in a single day at Navy, production, although often cheaply. Because the coal seams Once the greatest producer of story, he offered him a reward if a total cost of 11 pounds paid in brought to a halt by threats of extended right to the surface, the coal on Vancouver Island, Na- he’d bring samples of the pur- goods. The discovery has afforded Haida war parties, increased. HBC didn’t have to sink shafts, at naimo’s collieries, like those of ported coal to Victoria. Which, me more satisfaction than I can The coal was drawn to the sur- least not at first. Miners simply other B.C. communities, have eventually, Che-wech-ikan did. express.” face by windlass and transported burrowed at gentle angles into the vanished from the face of the The chunks of coal he delivered Douglas ordered Mackay to pro- to waiting ships by canoes, the hillside, the coal being hauled to earth. But for the surviving head- were as he claimed them to be and ceed “with all possible diligence” native miners outnumbering the the entranceway and transported frame/tipple at Morden, South of high quality. to Winthuysen Inlet and to take Europeans even when, the follow- to waiting ships by dugout canoes Wellington and the odd sign- Upon being informed of the mo- formal possession of the coal beds ing year, the company imported or, in depth of winter, over the ice- board or plaque, the retention of mentous discovery, Chief Factor for the company. This, the dutiful 24 skilled workers and their fam- choked harbour by hand. ■ traditional names on our maps James Douglas ordered Mackay Mackay did after arriving on Aug. ilies from Staffordshire. The 75 (Next month: Part 2).

KELOWNA Making sales a noble profession

ow many salespeople and business owners leap out of bed when “My approach is connecting with Hthe alarm goes off, eager to make their first cold call of the day? Probably other human beings who have the not enough, said John Glennon, owner of Sandler Training in Kelowna. same value system and who want There is still a stigma attached to the sales profession. Say the word “salesperson” to buy from me – people who and far too often the image that comes to mind is that of someone trying to foist a want my services” disreputable used car off on an unsuspect- JOHN GLENNON ing customer. The truth about sales, however, is some- OWNER, SANDLER TRAINING thing entirely different. Glennon cited David Sandler, the founder of Sandler Training, “People want to buy,” he said. “They don’t who believed sales could be a noble pro- want to be sold. It’s all about finding com- fession. “He said that you should be elim- mon ground with another human being to inating pressure and the ‘cheese’ factor see if what we have is what they value. My associated with typical salespeople.” approach is connecting with other human The truth is also that everyone is in sales, beings who have the same value system whether it’s a lawyer going after more cli- and who want to buy from me – people who ents or billable hours or a parent wanting want my services. It sounds simple, but that their teenage son to clean up his room. is where it all starts.” Sales is also the backbone of industry. He added that over 40 years ago Sandler No matter how good a product a company said that if a person acts like a cheesy sales- manufactures, it won’t grow the company person, he or she deserves to be treated like without people on the ground selling it. Still, one. But salespeople who are authentic and Glennon said that not many children say who believe they have value to offer their they want to be in sales when they grow up. clients will gain respect. “We help people Sales doesn’t enjoy the same cachet as, say, a gain confidence at Sandler Training. It’s firefighter or a police officer. But people can all about building up people’s self-esteem and should be proud to be in sales. around sales,” Glennon said, adding that if The question is how do you turn the at- they don’t have a passion and belief in what titude from one of stigma to one of pride? they are selling and faith in themselves, they Glennon specializes in the turnaround be- might as well hit the snooze button when cause one of his areas of expertise is build- the alarm goes off. ing self-esteem. Visit www.glennon.sandler.com. ■ JUNE 2013 COWICHAN VALLEY 17

THIRD ANNUAL ‘HOMETOWN TOURIST’ WEEKEND The Ladysmith B&B Association aimed at businesses that want ■ a series of monthly research peer critiques and take part is is holding its open house tour on to: reports; discussions of best practices and Saturday, June 15, noon to 4:30. ■ increase revenue; ■ a detailed confidential report sensitive issues in a confidential The Ladysmith and District ■ increase knowledge through on each meeting; forum. Marine and Rescue Society is shared experience; ■ a monthly newsletter on man- There is no cost for the holding its casino fundraiser ■ improve competitive agement, international trade sessions. For more information night on June 15 at the Aggie Hall advantage; and business issues, gathered about the Executive Peer Men- in Ladysmith. ■ improve opportunities for ac- from a wide variety of reput- toring Program, contact Kathy Sealegs Kayaking is offering a cess to resources including able sources and contacts; Lachman at 250-746-7880 or two-for-one rental on Saturday, funding; and ■ ongoing access to the facili- email [email protected]. ■ COWICHAN and wildlife kayak tours are half ■ encourage and learn best tator for one-on-one discus- price for dads on Sunday. practices. sions; and VALLEY Adventure writer Jill Collins Monthly sessions are held in ■ a website for continuing Kathy Lachman (klachman@ will be hosting a nature walk for Nanaimo and facilitated by Doug discussion, research and cvrd.bc.ca) is the business KATHY LACHMAN families at Stocking Creek Park Taylor from Pacific Business In- collaboration. development officer for on June 15 starting at 10:30 a.m. telligence Ltd. As well, participants can join Economic Development adysmith and area are Check the website www.take5. The program provides partici- benchmarking tours of other Cowichan, a division of the launching their third an- ca/hometowntourist for more pants with access to a number of manufacturing companies, re- Cowichan Valley Regional Lnual Hometown Tourist details and events. Please note resources, including: ceive candid and constructive District. weekend on June 15 and 16. The that some events require pre- event offers locals an opportunity booking. to discover some of the special attractions, shops and services in Executive peer mentoring Ladysmith, Cassidy, South Na- In partnership with the Nanaimo naimo, Saltair and Chemainus. Economic Development Corpor- While there are too many ac- ation, Economic Development tivities to list them all, below are Cowichan hosts a monthly exec- some of the highlights. utive peer mentoring program

COWICHAN VALLEY Lush Eco’s winning ways

COWICHAN VALLEY CITIZEN “Eight hours a day trying to absorb concepts that would otherwise hen businesses like take years to learn on your own.” John Close’s Lush Eco But, like the move from Calgary, WLawns begin win- the boot camp changed his life. ning awards and expanding, two The result of the program was things are clear: quality service the creation of the now wildly is important, and if it’s environ- popular Lush Eco Lawns, in Octo- mentally friendly, all the better. ber 2009. He hasn’t looked back. Since its inception in 2009, Cowi- “I worked my butt off,” he said of chan’s citizens have welcomed the the early days. And while throw- growing pesticide-free lawn-care ing some chemicals on a lawn company with open arms. would have no doubt been easier A former youth worker, Close and less expensive, it just wasn’t moved his family to Duncan from an option for the family man. Calgary in early 2009 and find- “It was always a value of mine ing good jobs thin on the ground, not to use poisons. I’ve got four the father of three figured having pets and three kids,” he said. “In something to do was better than terms of a business decision, there nothing. So, when a “sweet old was no other option. lady down the street” couldn’t As all successful businesses find somebody to cut her grass, know, you have to have a niche, he stepped up to help -after he you have to be different.” Lush ran out and bought his first lawn now offers complete pesticide- mower. free property care in the Cowi- The chance opportunity, coupled chan Valley and while already with all that time spent pushing stretching his service area as it a mower, got him thinking. The is; his goal is to establish physical entrepreneur within urged him Lush Eco Lawn branches in Vic- to make a career of lawns. toria and Nanaimo within the “I made up some terrible busi- next five years. ness cards on a cheap printer His success is being noticed. and put them up on the bulletin This January, Close’s company board,” he said. “I got three or was named Vancouver Island’s four calls. I tripled my business green business of the year. The overnight! Talk about organic award follows a 2011 Black Tie beginnings!” Award from the Duncan-Cowi- He knew he was onto something chan Chamber of Commerce for when his customers began asking green business of the year. for him to do yard work beyond “I think it’s indicative of the fact mowing their lawns. that there wasn’t a company that Close began to research eco- served the Valley that was pesti- friendly lawn care and was cide free,” he said. “You can have shocked to learn there wasn’t a both a lush and an eco lawn. company in the region offering “What people really value is our the option. professionalism, our showing With not much experience in up on time and our honesty,” he business, he signed up for a Busi- said. “That’s what allowed us to ness Works boot camp program. be successful. The fact that we’re “It was intense,” Close said. organic is great.” ■ 18 JUNE 2013

CHEK-TV has made extensive Re/Max Alliance congratulates its VICTORIA changes to its team: Bill Pollock top sales leaders for April: Ron has been promoted from operations Neal, Karen Love, Claude Delmaire, Connect Hearing has been named manager to general manager; Peggy David Strasser, Mark Salter, Robyn one of B.C.’s top employers in the Heyer has taken over as director of Wildman, Dennis Jabs, Julie Swift, province for the second consecutive finance and human resources; and Chris Fairlie and Fergus Kyne. year. Sandra Fulton, director of Karin Hanwell has been promoted human resources for the Victoria- from account manager to sales Duttons & Co. Real Estate has based company, says she’s proud manager. appointed Pikosocial as its new of the care and consideration that advertising agency, in order to this hearing-health industry leader Kuldeep Birring’s business Yolo help develop strategic marketing promotes. Connect Hearing is Frozen Yogurt Bar continues into campaigns and further the success also Canada’s largest network of his fourth month of successful of the company. hearing professionals, with more business. What started as a than 100 clinics in seven provinces. university assignment turned out Uptown has welcomed Eccotique Community involvement, including to be a stroke of entrepreneurial Spa and Zennkai Salon as additions the provision of complimentary genius for Birring as he took his to the up-and-coming shopping hearing screenings, is at the core ideas into the real world. centre. Both stores are part of the of Connect Hearing’s practices and Megahair Family, located on the philosophy of care. Raymond James congratulates Lower Mainland. investment adviser and branch Dr. Cam Croll and his wife Juanita manager Sybil Verch on winning Horne Coupar has announced have relocated the Royal Oak the portfolio manager designation. that Pat Johnson Law Corporation practice and moved to Complete This designation, reserved for has joined its firm and will be Dental in Esquimalt. Croll is joined those advisers who have attained continuing to practise in the areas by Leslie, his office manager of nine the highest professional standards of incorporated professionals, years. in the financial industry, enables family trusts, wills and estates and Verch to offer her clients a further corporate reorganizations. Tourism Victoria has announced range of services. that Rob Gialloreto, president and DFH Real Estate Ltd. welcomes three CEO, will be moving on from the Centre Court Racquets celebrates new employees to various locations organization in midsummer to take its 30th year in business this year. of the company: Mike Lagadyn, who up the position of president and will be joining the Victoria office; CEO of Consumer Protection BC. Clayton Stark of Kixeye in Victoria Alec Harper, who will be joining has received the Colin Lennox the Victoria office; and Daniela Rick Burns has been hired as a new Award for Technology Champion of Novosadova, who will be joining the financial adviser at Edward Jones, the year from the Victoria Advanced Sooke office. located in the University Heights Technology Council. Shopping Centre. Burns brings with Rock Bay Footwear Designs Inc. has him a wide range of experience Sidney company celebrates project Gerald B. Sauder has joined Jawl welcomed Ivan Soto, a Canadian and will offer advice on retirement & Bundon Barristers and Solicitors certified orthopedic footwear planning, investing, educational as an associate. Sauder has been specialist, to its team. Soto is also A mammoth project has come to completion for . savings plans and life insurance for Ramsay Machine Works practising law in Victoria since 1974 a shoemaker and designer and has It hopes its new $20 million coal slinger it spent the last 19 months individuals and businesses. and has a wide range of expertise. used his talents for fabricating in North Saanich signals the start of a new wave of B.C. Nelly Furtado Jawl & Bundon is also celebrating and . manufacturing. The massive stacker-reclaimer, which will be used to move Christina Aguilera has moved his licence its 40th year in business and David Brumby coal between stockpiles and vessels, is part of a $63.5 million upgrade to a to , where service to the community. Victoria’s local Cushman & Wakefield North Vancouver shipping terminal. Buttons-N-Bows he continues to offer the best in sewing store, located in the Dean The project gave steady work to a team of 60 at Ramsay Machine Works – commercial leasing and sales. has been Heights commercial strip, has been a 110-year-old family company – as well as work for 100 local tradespeople Victoria Hyundai awarded ’s 2012 sold. The store has been in the same and subcontractors. President Greg Ramsay estimated the trickle-down Hyundai Canada The ’s President’s Award of Merit. The location since 1965 and has since University of Victoria economic impact at three or four times the $20 million price tag. Gustavson School of Business and award recognizes excellence in the gone through five owners, including the Tribal Resources Investment areas of vehicle sales, market share, most recent seller Lisa Burrowes. Corporation, which provides Longtime butcher Fraser Orr has The David Foster Foundation used vehicle sales and customer financial services to First Nations taken a staff position with the Theatre has been officially opened, experience. Russell Books, Canada’s largest entrepreneurs, have formed the Market on Millstream. Through sharing a partnership with the Oak used-book store, has opened Northwest Aboriginal Canadian working at the market for some Bay Beach Hotel. The theatre is a Atlas Audio Video, located at 966 Russell’s Vintage on Fort Street. Entrepreneurs to support people months now, Orr says he has tribute to local music producer and Yates Street, is celebrating its 45th This 3,000-square-foot location who want to start their own regained his excitement for philanthropist David Foster. anniversary in business. will include a continuation of business. Prospective aboriginal meat cutting. Orr was previously the quality experienced at other entrepreneurs will now be better the owner of three meat stores; Pemberton Holmes Ltd. has welcomed A Levi’s store in downtown Victoria locations, as well as a stage to host prepared to benefit from economic their closure left him with the three new agents to its team of real is celebrating its 20th anniversary. regular readings. opportunities in northern B.C. opportunity to explore new options. estate professionals: Terri Foster, Dianne Pettersen, working with thanks to the community-based Nate Verron and Shirley George. daughter Kate and son Scott, has Architecture Canada has awarded program through UVic. Victoria mortgage broker Chelsey been in charge of the store since D’Ambrosio Architecture + Taporowski recognizes the role A 5,200-square-foot floating 2005, when her husband suffered Urbanism the 2013 Award of Design Group Staffing Inc., the Community Micro Lending played seaplane terminal in the Inner a stroke. Excellence for the Atrium Building, country’s largest privately owned in the success of her business. The Harbour of Victoria has been given located in downtown Victoria. staffing firm, has announced the local micro-loan program provides the go-ahead by councillors. The NAI Commercial Ltd. welcomes This award recognizes the highest rebranding of two of its staffing the opportunity for entrepreneurs current terminal is to be demolished two new real estate specialists achievement in architecture divisions, the People Bank and to get their ideas off the ground by and replaced with public amenities to its team: Andre Beauregard, nationwide and is given the Placement Group, under one offering low interest, accessible for the city’s convenience. specializing in multi-family biannually. new brand: Talentcor. The new loans. properties, and Steve Nguyen, brand will specialize in staffing Coastal Community has announced specializing in subdivision and new Boulders Climbing Gym has solutions in the following skill sets: DFH Real Estate Ltd. welcomes Peter Knowles as the new agency construction areas. announced that Harbour Towers administrative professionals, light Patrick Achtzner to its Sidney manager for the Victoria insurance Hotel and Suites has become industrial, sales and marketing, location. Originally working in the office. With more than 10 years’ Macdonald Realty Ltd. welcomes a corporate sponsor for the customer service, human construction industry, Achtzner experience in the insurance field, five new top professionals to its International Federation of resources, legal, skilled trades and later found his calling in real estate Knowles is expected to bring the team: Ara Balabanian, Robert Sports Climbing World Youth procurement. and has received many awards in Coastal Community team to new Milloy, Greg Rowland, Amy Hadikin Championships, which will be held the field since. heights. and Don Ballard. at the gym. helping our clients achieve success

Think Communications is a full service IT provider focusing on IBM’s industry leading Business Partner server and storage products including the latest Pure Systems product family. DAVID SAELE – President, TONY WOODS – Senior Solutions Architect/Partner www.thinkcommunications.ca JUNE 2013 MOVERS AND SHAKERS 19

the seventh bookstore in the area. Manager Jeff Hutjens hopes to YOU WORK TOO HARD provide the community with a COWICHAN diverse range of reading materials, give up before I’ll give up!” There’s no question and he encourages youth to explore From there they would spend VALLEY the variety offered in the store. countless hours and days dog- you’ve got to continually gedly pursuing an order from David Faithfull has been awarded top salesman for the month of April David S. Rogers of BC Hazmat that person. make new contacts and Management Ltd. has been named at Ken Evans Ford, thanks to his Sometimes they’d get an order dedication to customer service and the Greater Victoria business just to go away. It usually wasn’t find new opportunities, consideration. person of the year, in recognition of substantial but they got to wave his expertise and devotion. the order around in the sales but that’s only step 1 in Allan Graham has been named top room as a sign of their power salesman for the month of April Oleene Herman has been hired as the communications coordinator for SALES to persist. My question is, did at Bow-Mel 5 Star Team. He looks the business development the Sidney Business Improvement they develop a relationship for forward to continuing to serve JOHN GLENNON his clients with the best prices Area. future business? process possible. Another old quote comes from Cooper Financial Group has hy is the business of Woody Allan. It states, “Eighty announced that Greg Shearing has Peter Baljet GM congratulates its selling such a strug- per cent of success comes from energy trying to get someone to top salesmen of the month of April joined the firm as an investment gle? I’ve seen so many showing up.” Lazy people love buy what they don’t want, don’t and insurance adviser. His passion W for their hard work and success. and dedication to his profession people over many years get worn to buy into this one. Anyone can need or can’t afford. They are: Jerry Deol, Rob Eastman make him an asset to the Cooper down working long hours, get- simply show up and if you’re in There are thousands of pros- and Dave Pears. team. ting stressed and becoming an- the right place at the right time pects – people who need what noyed with their results. Often you may even get to pick some you have and are looking for a BMO Bank of Montreal in Sidney it’s not because they weren’t of the low-hanging fruit. How- professional with whom they SAANICH has appointed Brent Bickerton to working enough, they were sim- ever, it’s a tough way to impact can work to help solve real prob- replace Shelley Perkins as branch ply not working on the right end your success. lems. The key is to find them. PENINSULA manager. Perkins has taken a of the problem. I believe it’s harder to take the There are systematic processes position with the bank’s B.C. The old adage “sales is a num- frustration of showing up and to make the business of selling West Coast Spill Supplies is pleased division in Vancouver. bers game” is hugely mislead- hoping you’ll get lucky than to less work and more successful. to announce that Mike Simmons Vecima Networks Inc. has ing. There’s no question you’ve work systematically at prepar- There are no awards for work- has joined the company. Simmons got to continually make new ing, strategizing and executing ing extended hours, developing will be working with the sales appointed Vincent Gallant, and marketing team, leading the president of Blackline Financial contacts and find new oppor- your plan. That’s why world- high blood pressure and ulcers. development of new markets as the Inc., as a new board member. tunities, but that’s only step 1 class athletes, musicians and Sales is a great career if you do company expands the distribution in the business development businesspeople work at their it right. ■ for its line of hazmat spill-response process. crafts to become the best. They products across Canada. Most Years ago I worked in a sales don’t just show up. recently, Simmons worked at Totem WEST SHORE bullpen with six other guys. Finally, why try to push a rock John Glennon is an authorized Towing, Victoria’s largest towing Plumbing supply company I’d hear them say things like, up hill. That’s exactly what you Sandler Training licensee. He can be company, serving as its general Andrew is beginning an $18.5 “Well, he [the prospect] will do when you spend time and reached at [email protected]. manager for the last 14 years. Sheret million, six-storey building, which will house the company’s new Sidney welcomes Dr. Mallard’s Just Ducky Books, which makes headquarters and showroom. ■ See John Glennon’s sales column in every issue

FINELINE ROAD MARKING EXPANDS

to repeat business and recom- development to get an occupancy SPOTLIGHT mendations from our customers,” permit. Skalenda said. Skalenda said, “What we do Local company adds a cube Explaining the company’s requires a little bit of artistry growth and success, he added, and an engineering background van and a second crew “We make sure we do a very to be able to read the plans. A lot good job and we make sure that of times there are problems with our customers are happy. Our the plans and we can point out NANAIMO crews are very professional. We the errors and correct them. We Serving all of Vancouver Island don’t try to rush through any job, put the icing on the cake of a new ineline Road Marking Ltd. because [a mistake would] last a development, and we take the is leaving its mark on long time.” time to do it right.” FVancouver Island. In the Fineline Road Marking has been About half the work the past year, the company has doing parking lot, highway and company does is parking lots doubled its capacity by adding a airport line-painting since 1994. – everything from a single second cube van to its fleet and Paul Skalenda purchased the handicapped-parking space to a another crew to service the south fledgling company in 1995 and major shopping centre. Smaller Island. took it to where it is today – a parking lot owners often rely on Company president Paul company trusted by general con- Fineline Road Marking to plan Skalenda said, “Last year we tractors, developers and munici- out the lot for maximum safety decided to aggressively go after palities to do the job right. The and efficiency. “Our crews are the south Island business, so road-marking business often trained to do the job better than we’ve been really busy down sees companies start up and dis- municipal standards,” Skalenda there, to the point where we appear quickly. Sometimes those said. “Customers ask us what is have a second crew on the road.” companies are run by people compliant and legal so we can Fineline Road Marking also has a who are less than reliable. work with them to make sure new highway line-painting truck Skalenda said, “We’ve been what we do is legal while we on the road. here for almost 20 years. It’s the maximize the number of parking “We can now paint entire same owner and the same com- spaces and the flow of parking.” municipalities,” Skalenda said. pany name. When people hire us, He added that his goal is to be The second crew has proven to they can rely on us.” the biggest and best line-marking be a strategically sound move. Email: [email protected] Fineline also has the advantage company on Vancouver Island. Fineline Road Marking is working of being thoroughly familiar “It’s very satisfying work. When on the Hillside Mall redevelop- with all the municipal bylaws we drive away from a job, we can ment, a large, two-year project. in communities on Vancouver see the difference we’ve made.” Phone: 1 888 227 5043 It is also scheduled for the Island. That knowledge is crucial Fineline Road Marking Ltd. line-painting on the new Leigh when it comes to parking lot (www.finelinemarking.com) is Road interchange in Victoria. Website: www.ﬁ nelinemarking.com and roadway layout and know- at 8-2535 McCullough Road in “We have continued growth due ing the requirements for a new Nanaimo. ■ 20 WHO’S SUING WHOM JUNE 2013

DEFENDANT DEFENDANT DEFENDANT DEFENDANT LEGALS Ronald Orr & Son Ltd Newline Projects Ltd Bender Concrete Forming Ltd Dittybase Technologies Inc 204-655 Tyee Rd, Victoria 900-1175 Douglas St, Victoria 201-156 Morison Ave, Parksville 185-911 Yates St, Victoria The contents of Who’s Suing Whom is provided by a third-party resource PLAINTIFF PLAINTIFF PLAINTIFF PLAINTIFF and is accurate according to public Business Development Bank of Slegg Construction Materials Ltd Huggins, Bradley Telus Communications Company court documents. Some of these Canada CLAIM CLAIM CLAIM cases may have been resolved by CLAIM $35,542 $16,917 $9,573 publication date. $314,674 DEFENDANT DEFENDANT DEFENDANT DEFENDANT

DEFENDANT Nanaimo Shipyard Ltd Nanaimo Shipyard Ltd Nikwell Beauty Co Inc Comox Valley Farms Inc 201 Selby St, Nanaimo 201 Selby St, Nanaimo 863 Knight Rd, Comox MJ Spirits PLAINTIFF 1133 Mason St, Victoria PLAINTIFF PLAINTIFF PLAINTIFF Law, Arthur PLAINTIFF Tri-Metal Fabricators Ltd Viking Fire Protection Inc Farm Credit Canada CLAIM Milou Holdings Ltd CLAIM CLAIM $8,340 CLAIM CLAIM $25,317 $11,892 $4,271,660 $27,648 DEFENDANT DEFENDANT DEFENDANT DEFENDANT Federation Insurance Co Of Canada DEFENDANT Simian Enterprises Ltd Joseph Brown Contracting Ltd 1000-840 Howe St, Vancouver Island Coastal Properties Ltd Vancouver Island Cleanall Services 3rd Floor 26 Bastion Square, Victoria 960 Ferncliffe Pl, Victoria PLAINTIFF PLAINTIFF (1996) Ltd PLAINTIFF PLAINTIFF Taggart, Stewart Wigger Holdings Ltd 200-911 Yates St, Victoria Business Development Bank of FortisBC Energy Inc CLAIM CLAIM PLAINTIFF Canada CLAIM $7,284 $2,391,018 Strong Properties Inc CLAIM $11,681 CLAIM $290,524 DEFENDANT DEFENDANT $143,373 DEFENDANT Pioneer Glass & Aluminum Products 548064 BC Ltd 4th Floor 931 Fort St, Victoria DEFENDANT Harmony Havens Management Inc Ltd DEFENDANT West Bay Mechanical Ltd 3483 Tyee Cres, Nanoose Bay 106-235 Oliver St, Williams Lake PLAINTIFF Rocky Point Metal Craft Ltd 4599 Chatterton Way, Victoria PLAINTIFF PLAINTIFF Fisgard Capital Corporation 202-911 Yates St, Victoria PLAINTIFF Hon, Jacky Gary Ruffle Ltd CLAIM PLAINTIFF The Owners Strata Plan Vis 6701 CLAIM CLAIM $1,845,408 Left Coast Construction Ltd CLAIM $11,535 $6,997 CLAIM $21,325 DEFENDANT $112,305 DEFENDANT DEFENDANT Strider General Construction Ltd 201-4430 Chatterton Way, Victoria DEFENDANT Champagne Ventures Ltd Wild Bunch Productions DEFENDANT Patterson & Kaercher Construction 104-6739 West Coast Rd, Sooke 1404 Valley View Dr, Courtenay PLAINTIFF Hollywood Tonight Entertainment Ltd PLAINTIFF PLAINTIFF Fisgard Capital Corporation Ltd 7th Floor 1175 Douglas St, Victoria Hourigan’s Carpets & Linos Ltd Coast Environmental Ltd CLAIM 1-80 Moss St, Victoria PLAINTIFF CLAIM CLAIM $1,229,842 PLAINTIFF Stewart, James $11,034 $6,864 Fritz, Karl CLAIM DEFENDANT CLAIM $20,984 DEFENDANT DEFENDANT 639404 BC Ltd $95,718 800-1070 Douglas St, Victoria Cutting Edge Woodworks Westshire Development Corp DEFENDANT 6840 Oldfield Rd, Saanich PLAINTIFF PLAINTIFF DEFENDANT Big Bus (Victoria) Ltd PLAINTIFF Slegg Construction Materials Ltd Lanyard Investments Inc 793 Arncote Ave, Victoria BB Ko Enterprises Inc Hooge, Thomas CLAIM CLAIM 402-707 Fort St, Victoria PLAINTIFF CLAIM $6,838 $1,210,586 PLAINTIFF Wilson’s Transport Ltd $10,784 Business Development Bank of CLAIM DEFENDANT DEFENDANT Canada $19,547 DEFENDANT Westshire Development Hoffman 0755764 BC Ltd CLAIM 813 Goldstream Ave, Victoria Urquhart Family Trust Corp $73,253 DEFENDANT PLAINTIFF PLAINTIFF PLAINTIFF Ferreira Now Salon and Day Spa Ltd Slegg Construction Materials Ltd Slegg Construction Materials Ltd Blg Canada Corporation DEFENDANT 201-19 Dallas Rd, Victoria CLAIM CLAIM CLAIM Westco Construction Ltd PLAINTIFF $10,704 $6,838 $458,276 104-6739 West Coast Rd, Sooke Yelland, Peggy PLAINTIFF CLAIM DEFENDANT DEFENDANT DEFENDANT Slegg Construction Materials Ltd $19,527 Wagz Natural Food For Dogs & Cats Woodtree Construction Urquhart Investments Ltd CLAIM 207-155 Skinner St, Nanaimo 745b Knight Rd, Comox 201-467 Cumberland Rd, Courtenay $62,634 DEFENDANT PLAINTIFF PLAINTIFF PLAINTIFF Kawen Holdings Ltd Mountain Dog Enterprises Inc Sauriol, Rheal Rideout, Wayne DEFENDANT 906 Island Hwy, Campbell River CLAIM CLAIM CLAIM Hauge Construction Ltd PLAINTIFF $9,917 $6,790 $441,427 4th Floor 888 Fort St, Victoria Jensen, Orla PLAINTIFF CLAIM DEFENDANT DEFENDANT DEFENDANT Slegg Construction Materials Ltd $19,050 Lake City Glass Ltd Sovereign General Insurance Seville Properties Ltd CLAIM 106-235 Oliver St, Williams Lake 200-852 Fort St, Victoria Company $52,880 DEFENDANT PLAINTIFF 1400-1095 West Pender St, PLAINTIFF Paladin International Food Sales Ltd Gary Ruffle Ltd Vancouver Bedi, Surjit DEFENDANT 9-12671 Bathgate Way, Richmond CLAIM PLAINTIFF CLAIM Akal Development Ltd PLAINTIFF $9,830 Burry, Dana $410,000 1326 Ivy Lane Rd, Nanaimo From the Sea Transport Ltd CLAIM PLAINTIFF CLAIM DEFENDANT $5,776 DEFENDANT DKI Services Ltd $18,953 Total Environments (1991) Ltd 678664 BC Ltd CLAIM 32328 Slocan Dr, Abbotsford 1942 Blanshard St, Victoria DEFENDANT $42,839 DEFENDANT PLAINTIFF Neighbourhood Sound And Security PLAINTIFF Tyee Electric Ltd McLaughlin COnsulting Ltd MCAP Service Corporation DEFENDANT 40 Cavan St, Nanaimo 405-235 Bastion St, Nanaimo CLAIM CLAIM Pond Properties Holdings Ltd PLAINTIFF $9,648 PLAINTIFF $395,943 302-791 Goldstream Ave, Victoria Bartle & Gibson Co Ltd B Gallant Homes Ltd PLAINTIFF CLAIM CLAIM Slegg Construction Materials Ltd $18,586 $5,437 CLAIM $36,542 JUNE 2013 LEGAL 21

IS PORTA-TOFU-TRANSPORT THE NEXT APPLE?

rate of interest are necessities. or rental income, a loss might loan. The rationale here is that LAW Creating a business loan qualify as a capital loss but it a shareholder will earn income allows you to write off losses will not qualify as a BIL. in the form of dividends if the CRAIG D. YOUNG if Porta-Tofu-Transport Ltd. Second, the taxpayer must company is successful. goes out of business. A loan to establish that the loan has Loans made by non-sharehold- get Junior to move out of the become uncollectible. The CRA ers are not treated as favour- Practical principles for basement will not qualify as a will not consider a debt uncol- ably. Interest-bearing loans are would-be leaders business loan. Losses are rec- lectible unless the taxpayer has assumed to have an income- ognized for tax purposes only exhausted all means of collect- earning purpose as long as the when they relate to business ing the debt or the debtor has interest is not lower than the ational parents want activities. become insolvent. CRA’s prescribed rate. their children to succeed. Losses from certain invest- The CRA will often require An interest-free loan where RRational children want to ments in private companies car- copies of the company’s books the lender is not a shareholder succeed. Rational people don’t rying on an active business can and records before they accept of the company is not con- lend money to family members. be deducted against all sources that the company is insolvent. sidered to be for an income- So when Junior hits you up for of income as a business invest- Taxpayers will be asked to earning purpose. The fact that a loan to develop a prototype ment loss (BIL). provide a description of the the taxpayer’s child will earn rickshaw/portable tofu hotdog BIL claims are frequently actions they took to recover the income from the loan is irrel- stand, stay rational and say audited by the Canada Revenue funds. evant. “NO.” However, if Junior also Agency (CRA). Usually, the This requirement can become Craig D. Young Five years from now, Porta- says, “If this idea works, I can reason a BIL claim fails is for goofy, with some CRA auditors Tofu-Transport Ltd. may not get my own place,” the rational technical non-compliance – threatening to disallow BIL be mentioned in the same part of your brain may shut off. even if the loss is obvious. claims because a formal legal sentence as Apple, but it sure If you find yourself agreeing to Consequently, it is important to process was not started to col- If you find yourself is nice to know that a properly lend money to Junior, do it the understand the requirements lect a debt on an obviously agreeing to lend structured and documented right way. for a BIL resulting from a loan. insolvent company. loan will at least allow you to For tax purposes, the key is First, the loan must be made Third, the loan must have money to Junior, deduct your losses against all to treat the loan as a business to a company that is privately been made for the purpose do it the right way source of income if Junior’s loan. This means you are lend- owned and carries on an active of earning the lender income. business “unexpectedly” ing money in order to make business in Canada. Losses Loans made to a company by fails.■ money. Unless you are lending from loans made directly to its shareholders are typically to a company of which you are Junior do not qualify as a BIL. understood to have an income a shareholder, a formal loan Similarly, if Junior’s company earning purpose whether or Craig D. Young is an associate at agreement and a commercial only earns investment income not interest is charged on the Dwyer Tax Lawyers. 3HUPDQHQWDQGTHPSRUDU\&DQDGLDQVLVD 6NLOOHGWRUNHU$SSOLFDWLRQV %XVLQHVVDQG,QvHVWRU,PPLJUDWLRQ 3URYLQFLDO1RPLQHH$SSOLFDWLRQV 5ZFF3PBE 1IPOF FRUHLJQWRUNHUV "+BDLMJO3PBE S. DAVID AUJLA 1IPOF VICTORIA OFFICE %6F//%0$/3K FRUW6W 'PVSUI4USFFU & 1IPOF OTHER REGIONS (0$,/GDYLG#%&LPPLJUDWLRQFRP :(%ZZZ%&LPPLJUDWLRQFRP TAX Matters

We assist your corporate lawyer by protecting your inventions and trademarks Practicing Exclusively in Tax-Related Matters 201, 1007 Fort Street Victoria, BC V8V 3K5 TH_(WWLHSZTY\Z[Z,Z[H[L-rLLaLZ*YPTPUHSTH_+LMLUJL Tel: 250-389-0387 T 250.360.2110 | F 250.360.0440 Fax: 250-389-2659 900 - 1175 Douglas Street Victoria BC V8W 2E1 Michael Cooper & Douglas B. Thompson www.tcllp.ca www.dwyertaxlaw.com 22 OPINION JUNE 2013

A division of Invest Northwest Publishing Ltd. PUBLISHER | Mark A. MacDonald, [email protected] Head Office MANAGING EDITOR | Baila Lazarus, [email protected] 1027 Pandora Avenue, Victoria, BC V8V 3P6 VICE-PRESIDENT, SALES | Kerry MacDonald, [email protected] Ph: 1.250.661.2297 Fax: 1.250.642.2870 SALES MANAGER | John MacDonald, [email protected] Toll free: 1.866.758.2684 SALES | Shawn Bishop, [email protected]; Thom Klos, thom@ Email: [email protected] businessexaminer.net; Joanne Iormetti, [email protected] Website: www.businessexaminer.net PRODUCTION | BIV Media Group

AGRICULTURAL SUPPLY MANAGEMENT HARMS CONSUMERS production (and thus sales) of agri- trade agreements is being jeopard- join the TPP, it will represent a elimination of quotas. cultural products such as milk, ized. For example, the CETA trade free trade zone of more than 2.5 Compensation of farmers would chickens, eggs and cheese. The deal with the European Union (EU) billion people (i.e., potential cus- have to be adjusted for the length government also imposes tariffs could be completed shortly and tomers) with GDP in excess of $35 of time the quota was owned. (i.e., taxes) on foreign products to would provide Canada preferen- trillion. Specifically, the longer a farmer ensure that other countries can’t tial market access to the EU’s 27 Given the costs of supply man- owned a quota, the lower the com- provide cheaper alternatives. In member states and 500 million agement and the increasing recog- pensation, if any, since the farmer this way, the government controls consumers; however, its comple- nition that it should be eliminated, would have enjoyed higher prices JASON CLEMENS both domestic and foreign supply tion hinges on Canada accepting the question becomes: how can we for his or her products, which in order to guarantee Canadian more EU dairy imports, accord- undo it without violating the legit- compensated the farmer for the AND ALANA WILSON farmers higher prices than they ing to EU ambassador Matthias imate property rights of farmers purchase of the quota. More recent would otherwise receive. Brinkmann. who purchased quotas? purchasers of quotas should be ew Canadians understand But these higher prices are not Another critical trade agree- Some of the answer lies in under- compensated to a greater degree agricultural supply man- evenly distributed across all fam- ment, the Trans-Pacific Partner- standing how Australia extricated as they would not have enjoyed Fagement and how it affects ilies. One of the most disturbing ship (TPP), is also being impeded itself from its own supply manage- the higher prices long enough to their daily lives, which is a major aspects of supply management is by supply management. ment. While not perfect, there compensate for the initial cost of reason why this outdated system that low-income families dispro- Australia, which is already in are lessons worth considering. the quota. has survived. It’s receiving greater portionately bear the additional the process of joining the TPP, Australia imposed a quasi-tax on Eliminating supply management scrutiny now, though, because it’s costs because basic food items – went through a difficult period regulated products like milk for would provide enormous, mean- impeding trade agreements. milk, cheese, etc. – consume a lar- to eliminate its own supply man- a specified period of time (eight ingful gains for Canada, start- Canada has a real opportunity to ger share of their income compared agement. Not surprisingly, it is years). The tax on regulated prod- ing with reduced prices for basic advance our trade relations, ease to higher-income households. For demanding that Canada also undo ucts meant that even though the foods for low-income households, the cost of living for lower-income example, a recent study concluded supply management as a condition market was opened up for com- improved efficiency in some agri- Canadians, and generally improve that roughly 24% of the income of entering the TPP. petition, consumers did not fully cultural sectors and the removal the efficiency of the Canadian earned by low-income families is The opportunities from joining benefit from the lower market of barriers to critically important agricultural sector by eliminating spent on food compared to just 6% the TPP are enormous, both today price for eight years. The proceeds trade agreements. With so much supply management. But the path for higher-income families. as well as in the future. While the of the tax were used to support to gain, there’s little reason to towards these benefits requires us Consequently, the benefits ac- TPP started in 2005 with just Bru- farmers during the transition. maintain this outdated system of to understand the cost of supply corded farmers through supply nei, Singapore, New Zealand and While supplementing income pricing milk, chickens, eggs and management and how best to free management’s higher prices come Chile, other countries – including doesn’t make sense because it cheese. ■ ourselves from it. largely at the expense of low-in- Australia, Peru, Vietnam, Malay- impedes reform and adjustment, Supply management is a gov- come families. sia, the United States, Japan and in this case the Australia model ernment-imposed system of li- Compounding this rather egre- China – are either in the process provides a possible framework to Jason Clemens and Alana Wilson cences and quotas that limits the gious income transfer is that Can- of joining or considering joining. If compensate Canadian farmers for are economists with the Fraser number of producers and their ada’s successful completion of new those who have expressed interest the loss of property through the Institute (www.fraserinstitute.org).

LIBERALS HAVE THEIR WORK CUT OUT FOR THEM LETTERS focus on the economy and the in which many of his union sup- leadership. Yet more than that, NDP’s failure to address it. The porters would find meaningful the NDP should take a serious NDP didn’t give voters enough employment, but he demon- look at itself in the mirror and Don’t “postage to vote for, counting instead on strated a willingness to flip-flop decide what it wants to be. the electorate’s memory banks to on a project of that magnitude. If What does the NDP stand stamp” gas prices help toss the BC Liberals out. he did that once, why wouldn’t for anymore? It used to be the Your urging in Business Except it doesn’t work that he do it again? group that stood up for “the Examiner of April 2013 to way in politics. Even though the Perhaps most important of all little guy”, but it has morphed subsidize natural gas sales BC Liberals provided plenty of were the scant ideas for eco- into an ever-expanding um- by having a single price MARK A. MACDONALD ammunition to vote them out, nomic development floated by brella group of anti-business for the entire province is there needed to be someone to the NDP. Dix promised a tax entities that would be in danger inappropriate. (“Natural PUBLISHER replace them. Clearly, the NDP break for the film industry and of fragmenting if it ever made it gas on the island,” Bruce didn’t provide enough reasons a smattering of promises for to government. Carter, Victoria Chamber of id Christy Clark and the to be voted in smaller agriculture. But skills The NDP’s traditional power Commerce) BC Liberal Party win our Not that it was done deliber- training as a major plank for base, resource-based labour, has Prices should reflect trans- Dmost recent provincial ately, but the media continu- economic growth? Don’t we been dwarfed of late by environ- portation costs, which vary election or did the NDP lose it? ally chanted poll numbers that need the jobs first? And histor- mentalists, setting itself up for with distance of pipeline. A good argument could be pointed to an NDP majority. Dix ically, the NDP scares off major an internal tug-of-war when it Canada Post charges differ- made for both. The BC Liberal and his team acted as though investment with its policies, comes time to implement policy. ent rates for parcels, varying campaign was well orchestrat- it was meant to be. The NDP’s which would have undoubtedly They’re “for” green but against with distance. ed, hammering away at NDP usual allies — public sector included major adjustments to resource development — and Light, small letters are leader Adrian Dix in a number unions representing teachers, the labour code. both camps are within their charged a flat rate for con- of ways, all of which combined nurses and government workers Their tax on banks was pre- tent. They’d tear themselves venience – and politics. As to be effective. — did not throw their consider- dictable, and most, due to their apart from within regularly. a business organization, Some “attack” ads crossed the able muscle around in ads and dislike of major financial insti- The BC Liberals, meanwhile, I doubt you want prices line. But what are they supposed protests as usual. Why waste tutions, didn’t look beneath the have their work cut out for them. determined by politics. to be called if they’re actually money on something that was covers to realize that any hike on Clark remade the party on the Your claim that it is unfair telling the truth, and reminding going to happen anyway? banks is a tax on investment, and fly and now has her own man- for some communities to pay voters about what really hap- Dix’ announcement of non- further, that the banks actually date. The initial euphoria of the more sounds like a funda- pened, as opposed to churning support for the twinning of the don’t pay – consumers do. So it win will wear off. mental principle of socialism out another version of political Kinder Morgan pipeline was was another tax on ourselves. A BC Liberal win was a win – you know how well social spin? the first major puncture in his This was a loss of historic for the economy, and Clark’s systems supplies energy. Without question, the BC Lib- campaign’s tire. Not only did proportions, and Dix will un- promises need to become reality Keith Sketchley eral win was due largely to their he arbitrarily dismiss a project doubtedly face a review of his sooner rather than later. ■ Saanich

SUBCRIPTIONS | $45 PER YEAR (12 ISSUES), $80 FOR TWO YEARS (24 ISSUES). SUBSCRIBE ONLINE: WWW.BUSINESSEXAMINER.NET. DISTRIBUTION: FOURTH WEEK OF EACH MONTH VIA CANADA POST AD MAIL. The Publisher accepts no responsibility for unsolicited submissions. The views and opinions expressed in this publication are not necessarily those of the publisher. Produced and published in British Columbia. All contents copyright Business Examiner Vancouver Island, 2013. Canadian Publications Mail Acct.: 40069240 JUNE 2013 VICTORIA 23

VICTORIA Going green is no flight of fancy Victoria Butterfly Gardens finds smart ways to save energy – and money

CVS Cruise Victoria has a long history of sustainable business management and Giant Atlas moths rest on Kurtis Herperger’s hands operates its vehicle fleet on 100% biodiesel, a carbon-neutral fuel source

BY GOODY NIOSI through all its waste, the busi- program, was $16,000, but the of sustainable business manage- the-art fleet management system ness reduced its garbage by one- natural gas savings amounted to ment. Throughout the entire tour- comprised of fleet tracking units, perating a green business tenth to only one garbage bag per $2,000 per month. ism high season, CVS operates its engine control modules and ad- doesn’t just make ethical week. “It’s great to get a quick win like vehicle fleet on 100% biodiesel, a vanced preventative maintenance Osense, it’s also a good busi- Every little thing makes a differ- that,” he said. carbon-neutral fuel source. The to make sure its vehicles are oper- ness move, and it’s a move Kurtis ence, Herperger said. For example, Other programs include repro- company also uses a state-of- ating as efficiently as possible. ■ Herperger knows well. The gar- all the cleaning products used by ducing as many butterflies dens manager of Victoria Butterfly Butterfly Gardens are green. in-house as possible to avoid Gardens in Brentwood Bay offers “There are more and more green long-distance shipping and en- many examples where increasing products available,” Herperger couraging employees to car pool or naturally inspiring the sustainability of the popular said. “When we’re buying, we use greener forms of transporta- tourism destination– from recyc- don’t just look at the price, we tion. The greenhouse is also 100% ling programs to replacing an old also look at the effect on the en- pesticide free, relying on beneficial heating system – has positively vironment. We live on a peninsula insects to control bugs. affected the bottom line. on an island; we’re surrounded “A lot of the time going green is When Victoria Butterfly Gardens by ocean. We realize this all goes associated with expensive tech- was purchased by the Truffles somewhere.” nology retrofits,” said Perry, “but a Group in 2008, it began to insti- Butterfly Gardens also did a full lot of times, if you can leverage in- tute a series of environmental audit of its electrical system in- centive programs offered by vari- initiatives. The changes it made cluding fans, heating and lighting. ous utilities, and then just look at earned it an Eco-Star award from It switched to eco-friendly bulbs common sense operational man- the Capital Regional District (CRD) where possible and put its office agement, you’ll get to green and to in 2010. Joining the Climate Smart thermostats on a timer. Herperger lower costs at the same time.” Business program in spring of 2011 said that by switching the light It’s no longer expensive to be allowed the company to measure on just one exit sign to LED, the green, added Herperger. “We’re how far it had come and where it savings amounted to $95 for one proof that it’s the other way was going. year. around.” Set in Nature, Designed for Comfort. “They wanted to make sure that The company’s biggest over- Other Victoria area businesses they were keeping engaged with head item was its gas heating. The that have worked with Climate community initiatives,” said Cli- 12,000-square-foot greenhouse Smart: mate Smart client adviser manager has to be heated to tropical tem- Rogers’ Chocolates has been a Lyle Perry, “so they came through peratures, and 20 years after being Climate Smart certified company a training program that was spon- built, there were big inefficiencies since 2011 and is currently working sored by the CRD, the City of Vic- in the system. on its 2013 certification. It has per- toria and Saanich.” Herperger’s suggestion to the formed extensive lighting retrofits “We made a lot of the changes owners was to enclose the green- at its Vancouver Island and Lower before,” Herperger said. “Climate house in a poly-membrane with Mainland stores as well as in its Smart was the tool that we used a four-inch air space between factory in Saanich. to actually gauge it, prove it and the poly and the glass. The sav- These retrofits will drastically log it, and finalize how this was ings amounted to 25% – 40% per reduce overhead costs to make affecting our bottom line. This is month, meaning the expendi- the company more profitable in For business meetings and accommodations, a reputable source so we’re not just ture paid for itself within eight the short term. The company has greenwashing. We were already months. also started to hold more executive escape to the natural tranquility, beauty and leaders in the community in sus- Six months ago, well after start- and managerial meetings via web comfort of Black Rock Oceanfront Resort. tainability efforts.” ing on the Climate Smart program, conferencing to reduce the num- It all started with recycling. the business also installed a new, ber of flights taken to and from the Come and stay today! With more than 100,000 visits to more efficient boiler. Savings on Lower Mainland. Butterfly Gardens every year, the the heating bill so far have aver- Although CVS Cruise Victoria T: 250-726-4800 F: 250-726-2430 business creates a great deal of aged about 25% per month. Perry Ltd. has been a Climate Smart waste. By making recycling con- said the initial expenditure, with certified company since 2012, 1-877-762-5011 tainers available and by sorting help from a Fortis BC retrofit the company has a long history www.blackrockresort.com

"% #'$&"$# %&%) "% #'%&&#" - )*-',!+% (.