Lincolnshire Care Services Directory 2018/19

The essential guide to choosing and paying for care and support

www..gov.uk/adultcarewww.carechoices.co.uk HALCYON CARE A TEAM THAT REALLY CARES

Halcyon Care has been established since 1989. It is a family owned company providing residential, nursing and dementia care. We pride ourselves in delivering care which focuses on the resident as an individual and recognises their unique characteristics, lifestyle preferences and care needs.

We aim to provide a friendly home environment with up to date facilities where visitors are welcome at any time. • Respite and day care • GP visits to our homes • Home cooked meals and a wide range of social activities • Special care for mental health-related problems • En-suite rooms • Visiting Chiropodist and Hairdresser

WAINFLEET HOMER LODGE NIGHTINGALE HOUSE CARE CENTRE CARE CENTRE CARE CENTRE Rumbold Lane, , 23 – 26 Monson Street, Main Road, Bucknall, Lincolnshire PE24 4DS Lincoln LN5 7RZ Woodhall Spa LN10 5DT 43 personal care beds including people 47 nursing and personal care beds 45 personal care beds, including people with dementia with dementia and physical disability Tel: 01754 881849 SKEGNESS Tel: 01522 530108 LINCOLN Tel: 01526 388261 BUCKNALL E: [email protected] E: [email protected] E: [email protected]

THE FOUNTAINS OAKLANDS MARTIN HALL CARE CENTRE CARE CENTRE CARE CENTRE Church Lane, Tetney, North Street, Whaley Thorns, Nether The Old Hall, High Street, Martin by Near DN36 5JX Langwith, Mansfield NG20 9BN Timberland, Lincolnshire LN4 3QY 45 nursing and personal care beds, 40 nursing and personal care beds, 40 nursing and personal care beds, including people with dementia & including people with dementia & including people with dementia & physical disability physical disability physical disability Tel: 01472 210456 TETNEY Tel: 01623 744412 MANSFIELD Tel: 01526 378251 MARTIN E: [email protected] E: [email protected] E: [email protected]

MANOR CLARENCE HOUSE EASTWOOD HOUSE CARE CENTRE CARE CENTRE CARE CENTRE Fen Road, East Kirkby, Near Albert Street, , Lincolnshire Doncaster Road, Rotherham PE23 4DB DN20 8HS S65 2BL 41 personal beds including people with 33 personal care beds including people 37 personal care beds including people mental health problems with dementia with dementia Tel: 01790 763381 EAST KIRKBY Tel: 01652 650950 BRIGG Tel: 01709 363093 ROTHERHAM E: [email protected] E: [email protected] E: [email protected]

2 Visit www.carechoices.co.ukwww.halcyon-care.co.uk for further assistance with your search for care Contents

Areas covered by this directory 4 Keeping people safe 47 Adult Safeguarding – what it is and why it matters 47 Welcome from Lincolnshire County Council 5 Introduction 6 Making your voice count 48 How to use the Care Services Directory 6 Independent advocacy 48 Adult Care’s online information service 6 Lincolnshire NHS Patient Advice and Liaison Finding care options in your area 6 Service (PALS) 49 Ensuring good quality services 8 Making a comment or complaint about Lincolnshire Care Association (LinCA) 9 care services 50 Healthwatch Lincolnshire 50 Living at home 10 Lincolnshire Wellbeing Service 10 Accessing care and support 51 A guide to Telecare in Lincolnshire 12 Assessment and eligibility for care services 51 Making life easier at home 14 Personal budgets 52 Integrated Community Equipment Service (ICES) 16 Direct payments 53 Occupational Therapy 16 Care and support in prison 54 Getting help in your home 17 Transitional Care 55 Homecare checklist 21 Urgent Care 55 Care and support providers 22 Home-based reablement service 55 Getting out and about 29 Paying for care and legal issues 56 Day opportunities and day care 29 Financial assessment 56 Day care services and day centres 30 Running out of money 57 Transport 34 Non-means tested support 58 Self-funding your care 58 Living with dementia 34 Third party payments 59 Support for people living with dementia 34 Seeking financial advice 59 Dedicated support for families living How solicitors can help 60 with dementia 36 Local dementia support groups 37 Care homes and housing options 61 Extra care 61 Disabilities, sensory impairments, autism, Sheltered housing and retirement housing 61 and mental health 40 Care homes 62 Specialist help for people with sensory impairments 40 Choosing a care home 63 Specialist help for people with learning disabilities 40 NHS continuing healthcare 63 Autism services 41 Care homes checklist 65 Help for people with mental health needs 42 Residential dementia care checklist 67 The Lincolnshire Carers Service: support for Useful contacts 68 family carers 43 Who is a carer? 43 Care homes and care homes with nursing 75 What support is available for carers in Lincolnshire? 43 Index 98 What are the benefits of a carers’ assessment? 44 What is a carers’ personal budget? 45 The listings in this publication Breaks from caring 45 are supplied by the Care Quality Commission (CQC) in association with Lincolnshire Young Carers Service 46 Lincolnshire County Council (LCC) and neither LCC nor Care Choices can be held liable for any For further copies of this directory, call the errors or omissions. The inclusion of advertisements for homes and agencies in this directory does not act as an endorsement or Customer Service Centre on 01522 782155. recommendation by Lincolnshire County Council.

This directory is available electronically at www.carechoices.co.uk. Alternative formats There is also a Browsealoud option for those requiring the information in the spoken word.

Visit www.lincolnshire.gov.uk/adultcare for help and information 3 Areas covered by this directory

This directory is divided into the geographical areas indicated on this map. Care providers within each area start on the following pages:

Boston South Holland Boston care homes 75 Spalding care homes 86 Boston care homes with nursing 75 Spalding care homes with nursing 87

 care homes 76 care homes 89 Horncastle care homes with nursing 77 Grantham care homes with nursing 89

Louth care homes 77 Stamford care homes 91 Louth care homes with nursing 78 Stamford care homes with nursing 91

Skegness care homes 79 Skegness care homes with nursing 80 Gainsborough care homes 93 Gainsborough care homes with nursing 93 Lincoln Lincoln care homes 81 care homes 95 Lincoln care homes with nursing 82 Market Rasen care homes with nursing 97

North Kesteven Homecare providers 22 care homes 83 North Hykeham care homes with nursing 83 Day care and day centres 30

Sleaford care homes 84 care homes with nursing 85

A1 03 1

Gainsborough A6 Market Rasen 31

A1 Louth

5 A157 6 A4 3 5 A15 A1A 588 A1 A557 6 A5 Lincoln 2 Horncastle A1A 58 North Hykeham Boston Skegness

6 1 Coningsby A1

2 A1 5 A1 A5 7 5 Horncastle 3 A155

Sleaford A1A 7 Boston

A5 Grantham 52 6 A1 A52

A1A

A1A A1 5 Spalding 7 Market Rasen 6 A1

Market Deeping North Hykeham Stamford Stamford

4 Visit www.carechoices.co.uk for further assistance with your search for care Welcome from Lincolnshire County Council

Exploring your care options, or the help available to keep your independence, can be daunting – even stressful.

This 2018/19 Care Services Directory includes clear and easy to understand information for you to consider when thinking about care choices for yourself, your family, or someone you care for.

Everyone deserves high quality, safe care, where they are treated respectfully and with dignity. Your care should be personal to you and your circumstances.

If you are caring for a family member, you should also be supported to help you in your caring role.

You should be empowered to make decisions about your own care and support.

Personalising services to meet your individual needs In this publication you’ll find information on staying is important to us. We’ve made the direct payments independent at home, support for carers, activities process easier so that new options available make in the community, your options for housing and them more appealing, and leave you with more control care homes and financing your care. You’ll also find over the services you choose to meet your needs. information on what to do if you suspect someone is being abused or neglected. Nationally, social care continues to have its struggles, but we are managing well in Lincolnshire despite I hope you find this directory useful in helping you a tough economic climate, growing demographic make informed decisions on the choices available to of people needing care, and the challenges that you in Lincolnshire. Whether you can pay for your own come with delivering services in a rural environment. care or not, Lincolnshire County Council can offer Any additional funding from government this year advice and information. Look for information in this will be passed on to our care providers so they can directory, give us a call on 01522 782155 or visit continue to give good care to people at home. We’ll www.lincolnshire.gov.uk also be helping more people who are ready to leave hospital and need some extra support to regain their independence, through our reablement service.

There’s extra choice in the county for day services, with a mixture of council, third sector and private Councillor Mrs Patricia opportunities on offer. We’ve been working on our Bradwell OBE own county council run day services with the people Deputy Leader of who use them, to make sure we’re offering more of Lincolnshire County Council, what you want, in modern environments and Executive Councillor for Adult the community. Care and Health Services

Visit www.lincolnshire.gov.uk/adultcare for help and information 5 Introduction

How to use the Care Services Directory The Care Services Directory has been compiled someone else in your life may need can be daunting. by Lincolnshire County Council’s Adult Care & This directory provides the information and Community Wellbeing directorate. When the words guidance you will need about adult social care and ‘we’ and ‘us’ are used in the directory, it means Adult gives you details of other organisations that can Care. help. Further information is available online at www.lincolnshire.gov.uk/adultcare or you can call The directory aims to give an overview of all aspects us on 01522 782155. of adult care to anyone who is looking for support, advice or information about adult social care. You can view an electronic version of this directory at www.carechoices.co.uk/region/east-midlands/ Thinking about the care or support that you or lincolnshire

Adult Care’s online information service Lincolnshire County Council’s online information You can find out about the financial costs involved in and advice service, which you can view at paying for your care needs and how much we might www.lincolnshire.gov.uk/adultcare, enables you, contribute towards this. your family, carers and friends to look at the options available to you. We hope our online information service will be a valuable tool for you in making the best choices for If you are a carer looking for support, or you have your care needs. received a personal budget and want some help with the next steps, there are providers that can You can also call our Customer Service Centre on help you consider a range of options. 01522 782155 for assistance.

Finding care options in your area Looking for care in your area? Want to know the They can also be saved and emailed to others. quality rating of providers you’re considering? The Detailed information for each care provider Care Choices website provides comprehensive includes the address, phone number and the latest details of providers as well as essential information. CQC inspection report and rating (see page 8), indicating the quality of care. Search by postcode, county or region for care homes, care homes with nursing and home care You can also view an electronic version of this providers that meet your needs. Your search can directory on the site and have it read to you by be refined by the type of care you are looking using the ‘Browsealoud’ function. Visit for and the results can be sent to you by email. www.carechoices.co.uk

CARE PROVIDERS Would you like your business to be seen by thousands of relevant care seekers at their time of need? Call Care Choices on 01223 206960 to promote your business here.

6 Visit www.carechoices.co.uk for further assistance with your search for care OSJCT/Care Choices/Oxon /May2017

Care you can Trust

As a leading ‘not-for-profit’ provider of care for older people, The Orders of St John Care Trust help families make the right choice for quality, individualised residential, dementia or nursing care. • Personal care at its heart • A home with warmth and understanding • A caring ethos • Working closely with Dementia UK • Compassionate. professional, friendly...... and a warm welcome to you and your family.

We have 15 homes across Lincolnshire. To find out more or to arrange an appointment, get in touch.

Call 0800 988 8133, visit osjct.co.uk, email [email protected] or visit our facebook pages

Visit www.lincolnshire.gov.uk/adultcareOperated by not-for-profit charity The Orders of St John Carefor Trust help - Registered and Charityinformation No. 1048355 7

2018-06-12(297x210P)CareChoices_FPCol(OSJCT-Lincs).indd 1 12/06/2018 16:35 Ensuring good quality services Care and support for adults in Lincolnshire is and allows me to be more independent because”: delivered by public, private and voluntary sector • “I am supported to achieve personal outcomes” organisations, and we work with agencies to make sure they are of good quality. • “I am supported to remain or become as independent as possible” Lincolnshire County Council – Adult Care Adult Care delivers and commissions care and • “the service offers good value for money” support, and works in partnership with others to deliver services. We offer an assessment of your For more detailed information on how we assure needs and, if you meet the eligibility criteria, can the quality of care and support, visit offer a range of care and support services to www.lincolnshire.gov.uk/adultcare help you stay safe and well. See page 51 for more information. The Care Quality Commission All care providers must be registered under a We are committed to assuring the quality of our system which brings adult social care, independent services. By quality we mean that a service should healthcare and the NHS under a single set of be safe and effective, and you should have a positive essential standards of quality and safety. The Care experience of that service. We expect our services Quality Commission (CQC) monitors, inspects and to provide a positive experience of care to meet regulates health and adult social care services to your personal aspirations. The service should be able check that standards are being met. The service to show it offers elements of all of the following must be safe, effective, caring, responsive to areas: people’s needs and well-led.

You should feel able to say “the service treats me If the CQC finds that a service isn’t meeting well because”: regulatory requirements, it takes action to make sure the service improves. When considering a • “I am treated with compassion, dignity and care service, it is always a good idea to check its respect” inspection report, which is kept on the Care Quality Commission’s website. You can also ask the care • “I am involved in decisions about my care” provider for a copy of its latest inspection report. • “I am offered a person-centred service that lets me keep control over my life” If you wish to make an enquiry or register a concern or complaint, you can phone the CQC on • “I am supported to feel part of a community” 03000 616161 or email [email protected] We expect our services to be safe. You should The Care Quality Commission, Citygate, feel able to say “the service helps keep me safe Gallowgate, Newcastle upon Tyne NE1 4PA because”: Web: www.cqc.org.uk • “I am protected from avoidable harm, but my choices are respected and I have the freedom to Clinical commissioning groups take risks” The clinical commissioning groups (CCGs) work together to improve the quality and delivery of • “I am supported to manage informed risks” NHS services for patients and to reduce health • “my human rights are respected” inequalities for people in the area. • “the service meets regulatory standards” South Lincolnshire CCG We expect our services to be effective. You should Tel: 01522 573939 feel able to say “the service makes me feel better Web: www.southlincolnshireccg.nhs.uk

8 Visit www.carechoices.co.uk for further assistance with your search for care Lincolnshire East CCG Lincolnshire County Council – Trading Standards Tel: 01522 515308 Trading Standards ensures a fair, safe and equitable Web: www.lincolnshireeastccg.nhs.uk trading environment for residents and businesses in Lincolnshire. Appropriate action, in line with its South West Lincolnshire CCG enforcement policy, is considered for any breaches Tel: 01476 406578 of criminal legislation or trading malpractice. Web: www.southwestlincolnshireccg.nhs.uk Tel: 01522 782341 Lincolnshire West CCG Web: www.lincolnshire.gov.uk/tradingstandards Tel: 01522 513355 Web: www.lincolnshirewestccg.nhs.uk

Lincolnshire Police investigates criminal offences in relation to care and support services. Its Public Protection Officers work closely with Adult Care’s Safeguarding Team to protect adults at risk of abuse.

Web: www.lincs.police.uk

Lincolnshire Care Association (LinCA) A Quality of Life and a Standard of Living quality assessments. LinCA represents the interests of care and support providers within the independent and voluntary LinCA is a member of the National Care Association sectors. Its intention is to support providers to Alliance, works with Skills for Care and a number ensure that there is a sustainable choice of quality of NHS bodies, and represents members with local care services within Lincolnshire. LinCA aims to do authority and NHS commissioners and providers this by providing accessible information, advice, in the county. LinCA represents the independent support and development opportunities to care sector on the Lincolnshire Sustainability and providers to enable them to respond to changing Transformation Partnership (STP) Programme, which needs through the provision of quality services. is shaping the future of health and care services in It also works in partnership with other agencies the county. and organisations as part of the whole systems improvement in Lincolnshire. LinCA has been part of regional and national lobbying of local MPs and Government ministers The Association is managed by a voluntary Board about social care funding and this has resulted in the of Directors appointed by its members, drawn from Social Care Precept and additional Better Care Fund large and small organisations as well as individual (BCF) investment. The Association has established professionals. Each Director represents a specific the Care Home Trusted Assessor project at acute area of care and support across the county. hospitals across Lincolnshire which supports more Together they represent the Association’s members effective and efficient discharge arrangements at meetings with colleagues from the health, adult for patients returning to, or moving into care care, and housing sectors to consider issues such homes. LinCA has supported the care sector as commissioning, which includes service design, with developing business strategy and business development and evaluation. In addition, LinCA is plans to enable care providers to meet contract involved in workforce planning and development, management requirements. emergency planning, safeguarding, contracting and fee level negotiations, compliance standards and LinCA is a member of the Lincolnshire Safeguarding

Visit www.lincolnshire.gov.uk/adultcare for help and information 9 Adults Board (LSAB) and works with Lincolnshire Further Education and Higher Education colleges, County Council and the NHS to improve co- LinCA Workforce Development determines the ordination of quality monitoring systems and workforce development and training needs of the arrangements and access to specialist support. sector in Lincolnshire.

For further information regarding LinCA, its It delivers training and workshops on a number members and the benefits of membership, visit of important subjects. These include: The Care www.linca.org.uk or contact the Administration Certificate, Finding and Keeping the Best Workforce, Manager, Sue Lovelock on 01522 581073 or email Nutrition and Hydration, Developing Managers and [email protected] Seniors, Mental Capacity Act Training, Moving and Web: www.linca.org.uk Handling Training, Basic Life Support, Safeguarding, Frailty and Autism Awareness. LinCA Workforce Development Delivering high quality training and development to For further information regarding LinCA the sector. Workforce Development and its initiatives, contact: LinCA Workforce Development is the face for development needs for all care providers in Mark Turton Lincolnshire. Its initiative is to support care providers Tel: 07484 011372 in Lincolnshire with quality and value-for-money Email: [email protected] workforce development. Sue Lovelock Tel: 01522 581073 With the help of care providers, and working in Email: [email protected] partnership with Lincolnshire County Council, NHS, Living at home

There are many different forms of support that can enable you to remain in your home for as long as possible, including equipment and people who can come in to support you in your own home.

Lincolnshire Wellbeing Service Wellbeing Lincs supports adults across Lincolnshire to • you regularly visit the GP for the same medical live fulfilled, confident, and independent lives. condition or for non-medical reasons

• you have had unplanned hospitalisation or A&E Funded by Lincolnshire County Council, Wellbeing Lincs is delivered in partnership by Lincolnshire’s seven attendance in the last 90 days city, district, and borough councils. • you have accessed social care in the previous 12 months, including for: assessment, day care, To be eligible for this service, you must be aged 18 homecare, reablement, or residential care services or over, living in Lincolnshire or registered with a GP in Lincolnshire, and must meet at least four of the • your spouse/partner has died or you have divorced following 13 eligibility criteria: in the past 12 months

• you are aged over 65 • you have had a fall in the past three months

• you are unable to manage your long-term health/ • you are unable to manoeuvre around the home medical condition safely

10 Visit www.carechoices.co.uk for further assistance with your search for care • you lack social support and/or interaction with education and work-like opportunities; improved family, friends or carers, or you feel isolated social contact; physical health, mental health and wellbeing; independence; staying safe; and substance • you feel stressed, depressed or anxious misuse management. • you are unable to sustain work, education, training, or volunteering Trusted Assessor A Trusted Assessor will visit your home within • you are unable to manage money or are in seven days of referral. Together, through a needs considerable debt assessment, a support plan will be developed to help you to meet your needs. The Assessor will also address • you have poor lifestyle management and If you have a disability, a any urgent issues.We provide a range of services to help people to behaviours which impact on your overall health and live safely and independently at home, including wellbeing home adaptation can helpGeneric support property adaptations, improvements and repairs Home The generic supportand available a new combinesdaily living direct aids support online shop. The expectedyou outcomes get around are: safely and and access to other agencies and services available to • improvedwith ability confidence, to look after yourself, andmaking aachieve your outcomes.For further information: Adaptations increasedworld independence of difference to your call 01522 516300 This support starts within 10 days of a referral, lasts up or email [email protected] • enhanceddaily access life. to support We can adapt yourto 12 weeks, and is reviewed every two weeks. or visit www.lincshia.org • improved health and wellbeing home to help you manage,Small aids and minor adaptations • ensuringfor you example, get the right care steps at the right andtime To support independent living, Wellbeing Lincs provides small aids and adaptions to your home. There Your outcomesstairs may and/or include: managing access money; kitchenare dedicated staff that will deliver and install the communityand participation; bathroom access to paidfacilities. work, training, equipment.

Home adaptations you can trust independence confidence

An award-winning local charity with over 12 years’ experience in delivering home adaptations for people with mobility issues. • Specially-designed and stylish bathrooms and kitchens, access ramps and stairlifts. • Expertise in adaptations for people with dementia and sensory impairment, and in ‘future proofing’ homes. Twitter @LincsHomeIndep Facebook /LincolnshireHomeIndependenceAgency • Whether you intend to fund an adaptation LinkedIn /LincolnshireHomeIndependenceAgency yourself or would like advice on funding peace of mind options, we’re here to help.

Contact our friendly team for more information: Call: 01522 516300 Email: [email protected] Visit: www.lincshia.org Registered Charity: 1116103 • President: The Lord Bishop of Lincoln

Visit www.lincolnshire.gov.uk/adultcare for help and information 11 Wellbeing Response Service Partnerships and Networks Anyone living in Lincolnshire with Telecare Wellbeing Lincs works with statutory, voluntary, and equipment (see below) can apply to use the community organisations to help people refer to the Wellbeing Response service. If the alarm is raised, a service. They connect people with services, groups, Wellbeing Responder can respond within 45 minutes, and activities to keep them socially connected. where your family or other nominated responders are unable to attend. The service runs 24/7, 365 days Wellbeing Lincs also works with partners to raise a year and costs £2.50 per week. awareness and develop training to support wellbeing and prevent ill-health. Resettlement Service After a discharge from hospital, a Responder from Lincolnshire County Council sends referrals for the Resettlement Service will meet you in your home those who are eligible to the Wellbeing Hub at and settle you in. East Lindsey District Council.

Hospital and Care In-reach All referrals are made via Lincolnshire County Wellbeing Lincs works with hospitals in and around Council’s Customer Service Centre on Lincolnshire to help staff identify and refer those 01522 782140. For more information, visit who are eligible for Wellbeing Lincs services. Support www.lincolnshire.gov.uk/wellbeingservice begins in hospital to help you to return home.

A guide to Telecare in Lincolnshire Telecare is widely used throughout Lincolnshire to nearby or able to respond when a visit is needed. The support people to live safely at home. Telecare has Wellbeing Response teams visit as a family responder been developed from what was originally called a would visit, to check everything is alright, provide lifeline system, and now uses a range of wireless reassurance and get any further help as required. sensors that are placed around your home or that The charge for this optional service is £2.50 per can be worn as a pendant or on the wrist. week.

You can press the pendant to immediately be You need to plan how the emergency services or connected to the 24-hour monitoring centre or Wellbeing Responders can gain access to your home the sensors will automatically call the monitoring in an emergency. The monitoring centre can securely centre if they detect a risk. A risk may be a fall, fire record details of key holders, a key safe, or pin or if you haven’t taken essential medication. When code to your property. This information would only the Telecare monitoring centre is alerted, trained be given to the emergency services or Wellbeing advisers can talk to you. This service is available 24 Responder if an alert were to be raised from your hours a day, 365 days a year. property.

Telecare can help you remain independent and Who can Telecare help? feel safer in your own home, knowing that help can Telecare can help people who: be summoned quickly. This may be from a family • are at risk of falls member, friend or, if necessary, a member of the emergency services. • are vulnerable due to reduced mobility or a disability What if I don’t have family or friends who can respond? • have a carer who may need support Wellbeing Responders can visit you after an alarm • have memory issues, including dementia has been raised to the monitoring centre. • have long-term health conditions which affect Sometimes people do not have family or friends their mental or physical health

12 Visit www.carechoices.co.uk for further assistance with your search for care • have a learning disability and want to be more as long as you need it and it will be removed when independent you no longer need it so that it can be loaned to others. The system needs to be tested monthly so • are starting to leave their home at inappropriate that you know everything is working as it should. times of the day • have recently been discharged from hospital How do I know what equipment is available? A catalogue of equipment is available at Daily wellbeing phone calls www.nrstelecare.co.uk or by calling NRS on Daily and weekly wellbeing phone calls are used to 0344 893 6962. Other providers of Telecare are also check you are okay and remind you of medication, available. You can also speak to your practitioner who meals or drinks to help you stay well. People who will advise on what they recommend you having. have used this service say that it increases their confidence and wellbeing as they realise someone Are there any charges for Telecare? will check on them regularly and get help if they There is a charge for Telecare services and this don’t respond. There will be a small charge for this depends on which equipment is selected and how call. this is meeting particular needs.

How can I get Telecare? NRS Telecare is our commissioned provider and there If you feel that Telecare could help you or your carer are others available throughout Lincolnshire. Costs to achieve more independence, please talk to your for the different types of equipment available are on practitioner or contact NRS Telecare directly on the NRS website, or you can call and they can give 0344 893 6962 or www.nrstelecare.co.uk. Other you the costs over the phone. providers of Telecare are also available. They can talk to you about the options available to you and Equipment must not be damaged, left behind in an associated costs of this type of equipment provision, unoccupied property or passed onto others, as it usually charged at a fixed weekly rental fee. is the property of Lincolnshire County Council. We will invoice for anything not returned in a usable The system will be installed and you will be shown condition so that we can continue to loan equipment how it works. It will be monitored and maintained for to those who need it. Tell us what you think Complete our short questionnaire www.carechoices.co.uk/reader-survey

Visit www.lincolnshire.gov.uk/adultcare for help and information 13 Making life easier at home If you’re having difficulties with everyday tasks at home, these simple solutions could make life easier and keep you independent. These are a starting point; other solutions are available which might better suit your needs.

Finding it difficult to get in and out of chairs? Do you forget to take your tablets? Try making Try putting a block of foam in the chair base. a note of when you’ve taken them, or buy Alternatively, buy chair raisers, a higher chair or an an automatic pill dispenser or pill box. If you electric riser chair. Also try taking regular gentle struggle to open your medicine, you can ask your exercise. pharmacist for advice on alternative packaging that could make it easier for you. If you can’t reach your windows, could you move furniture out of the way? Ask someone to help if Can you reach everything in your cupboards? If you need to move heavy furniture. There are also not, try a handi-reacher or rearrange your kitchen tools for opening and closing windows. so the things you use most are within easy reach.

Struggling to keep warm/cool? Consider a fan If you are having problems with preparing food, or heater. Is your house insulated? Are there any consider a chopping board with spikes. There are draughts? You may also be eligible for the winter also long-handled pans, teapot tippers and lid fuel payment from the Government. Visit grippers that could help. A food processor might www.gov.uk/winter-fuel-payment be a solution and meal delivery services are also available. If you have trouble using light switches, think about replacing your switches for ones that are Is eating and drinking becoming difficult? Large easier to use. Consider handi-plugs or light switch handled cutlery could help, or non-slip mats for toggles, or there’s even technology available the table. Lightweight cups and mugs with two so that you can turn your lights on and off using handles could also be a solution. speech. Using taps can be made easier by fitting tap Use subtitles if you can’t hear the TV, or buy turners. You could also consider repositioning wireless headphones. Do you need a hearing aid? your taps or buying a new tap that is easier for you Request an assessment from your Council. to use.

Tap turners Grab handles Chopping board Hand trolley Teapot tipper

14 Visit www.carechoices.co.uk for further assistance with your search for care More information on staying independent and ideas to help you live at home can be found online at www.carechoices.co.uk/independent-at-home/ There is also information on making larger adaptations to your home.

Do you struggle to get in and out of bed? If it’s hard to hold your toothbrush, try a You could learn new ways of moving around, toothbrush gripper. You might also benefit from purchase a leg lifter or a hoist or install grab rails having an electric toothbrush or sitting on a stool for support. If the bed is the issue, you could buy while brushing your teeth. an electric adjustable bed or raise the bed to the correct height. You might like to buy a raised toilet seat, or a seat with a built in support frame if it’s hard to use your If moving whilst in bed is a problem, have you toilet. Flush lever extensions are also available. thought about using an over-bed pole? You might also want to buy a pillow raiser or change your Has it become more difficult to wash? Items are bedding so it’s lighter. available, like long-handled sponges and flannel straps. You could also consider grab rails, a half Is it becoming difficult to get dressed? If so, step to help you get in and out of the bath or a specially adapted clothing is available, or you bath or shower seat to make washing easier. Tap could buy a long-handled shoe horn, a dressing turners can also be used in the bathroom. stick or a button hook. If you are having a lot of difficulty, consider home support, see page 17. For more information on technology that could Clocks are available with large numbers or lights make your life easier, contact your Council if you can’t read the time in bed. You can also buy for an assessment. They might refer you to an clocks that speak the time. Occupational Therapist (OT) or you could contact an OT privately. Search online for OTs near you. If you are finding it harder to read in bed, consider an e-reader that allows you to change Lincolnshire County Council the font size. Some also have integrated lights. Tel: 01522 782155 Look for bedside lamps with a step-on or button Email: [email protected] switch if yours are difficult to use. Web: www.lincolnshire.gov.uk/adultcare

Chair raisers Level indicator Hand rail Bed table Handled plug

Visit www.lincolnshire.gov.uk/adultcare for help and information 15 Integrated Community Equipment Service (ICES) Lincolnshire’s ICES is a partnership between Referrals to ICES are made via health or social care Lincolnshire County Council and the county’s professionals including district nurses, Occupational four clinical commissioning group (CCG) partners. Therapists, physiotherapists, specialist nurses, social NRS Healthcare is commissioned to provide the workers, the council’s community care workers, and community equipment service on behalf of this hospital nurses. They are responsible for assessing partnership. your needs and prescribing the equipment through ICES. They will determine the speed of delivery and The service offers a range of loan equipment to length of loan of the equipment. support the health and care needs of both adults and children living in Lincolnshire. It supports early NRS technicians will unpack and remove any discharge into the community from hospital and packaging and will set up or install other items aims to avoid admission to begin with. Equipment such as handrails and profiling beds in the location helps people to remain as independent as possible specified by the health or social care professional. and can assist carers with the safer delivery of care Information and training about how to use the such as moving and handling. equipment will be provided by the clinician that prescribed the equipment. A variety of community equipment is available through the service. Provided on a short- or long- As this is a loan service, you will need to arrange the term basis, equipment provided ranges from simple return of items that are no longer required. Please equipment such as hand rails, walking aids, bathing call NRS Healthcare on 0845 121 2031 to speak to and toileting equipment to more complex items someone who can help you with this. such as profiling beds, hoists, other transfer aids, and pressure relieving equipment. Every effort is made to refurbish equipment to allow it to be recycled for re-issue to someone The service provided by NRS also includes: else. This reduces our costs and helps preserve • delivery and installation of equipment our environment. Whilst every effort is made to collect items within five working days after the • maintenance of equipment in line with request is logged, priority is given to the delivery of manufacturer’s guidelines and legal requirements equipment. • collection of equipment that is no longer required Lincolnshire Integrated Community Equipment • in-depth cleaning of returned equipment before Service, Orchard House, Orchard Street, the item is made available for re-issue Lincoln LN1 1BA Tel: 01522 553941 or 01522 554175 • repair and refurbishment of equipment where Email: [email protected] viable

Occupational Therapy Occupational Therapists can help you if you are whether an Occupational Therapist will be the best having difficulties in your home. They will work person to help and what charges, if any, you can with you to look at solutions, exploring equipment expect. They will visit you at home and can suggest and considering adaptations to your home. These adaptations that will improve your mobility and can help you lead a more productive, active independence, for example, a ramp up to your front and independent life at home and within your door if you use a wheelchair. They can also give you community. advice about staying independent at home and help you to find equipment, for example shower seats, An assessment of your needs will determine toilet seats and grab rails.

16 Visit www.carechoices.co.uk for further assistance with your search for care The Occupational Therapist will talk you through If the Occupational Therapist thinks that you can any new equipment, as well as helping you apply for no longer manage in your present home, they can funding for major adaptations. advise on different choices available to you, such as housing options. A Disabled Facilities Grant (DFG) could be used to pay for major alterations to your home, such Contact us to request an assessment of your as installing a level-access shower or widening needs and to see if you are eligible for services. doorways. For more information on DFGs contact Tel: 01522 782155 your local Lincolnshire district, borough, or city Email: [email protected] council.

Getting help in your home You may need some more help to live independently • to help you maintain your independence and in your home. Care and support providers can offer a quality of life range of different services, which may include: Further information about preparing meals and • homecare, to help with personal care such as food delivery can be found at washing and dressing www.lincolnshire.gov.uk/adultcare • ready-made meals, usually supplied frozen to reheat for yourself Homecare Homecare is practical help with your personal care • day services, which are available in some care which can be provided in your own home. This is homes and community centres usually help with day-to-day personal tasks, which could include getting up, dressing, washing, going • respite care, which may be a short stay in to bed or help with eating. Homecare agencies residential care or care provided in your own may also be able to help you to contact other home to give you or your carer a break organisations that can assist you with other needs • housing adaptations or equipment to make it which have been identified in your support plan, easier for you to continue living in your own home which may include laundry, shopping, household chores, preparing meals or collecting your pension. • supported housing or extra care housing, provided by your district or borough council and If you have eligible care and support needs, we the independent sector (see page 61) may be able to arrange for help in your home. The amount and type of support you receive each Preparing meals week depends on your needs and what you decide If you have difficulty preparing, cooking or eating following your assessment. meals, there are various solutions which could help you, including equipment and food delivery. Homecare services are chargeable, but, if you have eligible needs, you will be offered a financial If you are unable to prepare and cook one hot meal assessment to ensure you are not asked to a day, having your meals delivered could help make contribute more than you can afford. Some people life easier. pay nothing. However, if you have more than £23,250 in savings (not including your home) you You may need this service due to: will be asked to pay the full or maximum cost of your • a permanent situation such as sight loss or a homecare services. Further information on paying physical or learning disability for care can be found starting on page 56.

• a temporary situation such as illness or recovering A list of Lincolnshire’s care and support providers after a stay in hospital starts on page 22.

Visit www.lincolnshire.gov.uk/adultcare for help and information 17 OUr family caring for yours

Since 1983, our family have been running award winning nursing, residential and dementia care services which constantly exceed industry standards. Our philosophy is simple; Our residents and their families are at the heart of everything we do!

Our homes in Lincolnshire extend a warm welcome to all visitors. Feel free to get in touch by calling 0843 506 9452, email info@countrycourtcare. 18com orVisit visit www.carechoices.co.uk our website at www.countrycourtcare.com for further assistance with your search for care Help in your home with maintenance and gardening people working on your home. LHIA runs a trusted There is help available for maintaining property for tradesman scheme, where every member is vetted homeowners who would like to continue to live to ensure they operate in a legal, honest and fair independently and safely in their own homes. way. They share their information with the police and Lincolnshire Trading Standards. Lincolnshire Home Independence Agency Lincolnshire Home Independence Agency (LHIA) is Lincolnshire Home Independence Agency an award-winning charity which helps older people Suite 3, Saracen House, Crusader Road, and people with disabilities to live independently City Office Park, Tritton Road, Lincoln LN6 7AS and safely in their own homes. The service helps to Tel: 01522 516300 make sure that your home is in good repair, warm Email: [email protected] and secure. You may be finding it difficult to maintain Web: www.lincshia.org your home, you may need an adaptation, or LHIA may be able to help improve security and undertake Gardening and handyman scheme (Lincoln area) repairs. If you are aged 50 or over and need help with gardening and home maintenance, Age UK If you can’t afford the cost of repairs and Lincoln’s Handy Help Service may be able to help improvements, LHIA will help you to look at other you. The service can give you information about options. These may include an insurance claim, a local tradesmen, provide a minor repair service, loan, a lifetime mortgage (often known as equity for example, help with fitting door bells and safety release), approaching a charity for help or a grant devices, or replacing light bulbs and smoke alarm from the council or other organisation. batteries. There is an hourly charge for this service.

Age UK Lincoln LHIA offers a handyperson scheme to tackle small 36 Park Street, Lincoln LN1 1UQ jobs in the home for older people and those with Tel: 01522 696000 a disability. They may be able to offer assistance Email: [email protected] with costs depending on individual circumstances. Web: www.ageuk.org.uk/lincolnandkesteven It is important to have trustworthy and reputable Providers, missing out on online referrals?

With over 1,000,000 page views annually, www.carechoices.co.uk can help you reach local care seekers

FREE WEB Call us on 01223 207770 ADVERT DESIGN

Visit www.lincolnshire.gov.uk/adultcare for help and information 19 Putting you at the heart of our care service

Hales Home Care services work to enable life and promoting your independence, people of all ages with learning disabilities, enthusiastically supporting you to physical disabilities, challenging behaviours reach your goals. Our care workers are and poor health to reach their potential. professionally trained in care and are able We appreciate the importance of enabling to provide support for a variety of complex people to live a social and active life, conditions and needs. pursuing their goals and ambitions. Our services include: Our home care services involve personal carers that visit your home daily, spend • Live-in Care time with you and accompany you to • Companionship any social events, outdoor activities or • Alzheimer’s, Parkinson’s & Dementia Care appointments. • Diabetes Care We are passionate about enhancing your • End of Life

Give our friendly team a call on 01472 897577 E: [email protected]

If care matters to you, join Hales. We are recruiting for Care Workers in your area NOW. Call 01472 897577 or text ‘HALES GRIMSBY’ to 66777

www.halescare.co.uk 20 Visit www.carechoices.co.uk for further assistance with your search for care Homecare checklist © 2018 Care Choices Ltd

Agency 1 Fees per week Quality rating*

Agency 2 £ £ Agency 3 £

We suggest that you have paper with you when speaking with home care agencies so you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists

About the agency Accommodating your needs How long has the agency been Can the agency accommodate your operating?  needs if they increase? Ask about the process for this.  How long are staff allocated per visit?  Does the agency have a training Can you contact the agency in an scheme in place?  emergency or outside office hours?  Are all staff trained to a certain level?  Does the agency have experience with your specific needs?  Are staff able to help with administering medication if required?  Staff Is there a way for staff to communicate with each other about the support they Are you likely to be visited by different provide when they visit you? How?  staff each day?  Are all staff checked with the Regulation Disclosure and Barring Service?  Will your support plan be reviewed at Will you be notified in advance if your regular intervals?  care worker is on holiday or sick?  Can you see the agency’s contract terms?  Are staff matched to you specifically, based on your needs and preferences?  Can you lodge a complaint easily?  Can you meet your care worker(s) Are complaints dealt with quickly?  before they start?  Can you see a copy of the agency’s Does the agency have both male and CQC registration certificate and  female staff?  quality rating?

Notes

*See page 8.

Visit www.lincolnshire.gov.uk/adultcare for help and information 21 Care and support providers

These listings are broken down into regions across Lincolnshire; however please note that agencies may provide support outside of the area they are listed in. Contact the providers for more information.

Boston COMMUNITY SUPPORT SERVICES ADVANCE LINCOLNSHIRE Tel: 01507 478482 LDA Boston Tel: 0333 012 4307 LDA MH YA COUNTY CARE INDEPENDENT LIVING LTD l Skegness ANGELS ON CALL, THE Tel: 01754 611153 PD LDA MH SI YA Boston Tel: 07572 592471 OP D PD SI YA LIBERTAS l Louth CRG HOMECARE LINCOLNSHIRE l Tel: 01507 206666 OP MH YA Boston Tel: 01205 400127 OP D PD LDA MH SI YA AD RUSSELL GREEN CARE HOME Woodhall Spa FLO’S FRIENDS Tel: 01526 352879 OP D PD Boston Tel: 07411 846692 OP D PD LDA YA HEALTHY HOMECARE SERVICES LTD Lincoln Boston AGE UK LINCOLN AND KESTEVEN l Tel: 07951 548684 OP D PD LDA MH SI YA Lincoln TOWN AND COUNTRY CARE l Tel: 01522 696000 OP D PD MH SI YA Boston ALLIED HEALTHCARE Tel: 01205 354329 OP D PD SI YA Lincoln WALNUT CARE AT HOME l Tel: 01522 753290 OP D PD LDA MH YA Boston AMBASSADOR HOMECARE LTD l Tel: 01205 280101 OP D PD LDA SI Lincoln Tel: 01522 528455 OP D PD SI YA East Lindsey ANNICARE LTD ALLWAYS CARE COMMUNITY SUPPORT AGENCY l Lincoln Skegness Tel: 01522 542387 OP D PD LDA MH SI YA AD Tel: 01754 612720 OP D PD LDA MH SI AUTISM CARE COMMUNITY SERVICES BEECHES, THE (LINCOLNSHIRE) Louth Lincoln Tel: 01507 603862 OP Tel: 01526 322444 LDA

CLARRIOTS HOME CARE LTD l BEECH HOUSE Manby Lincoln Tel: 01507 328390 OP D PD SI Tel: 01522 308824 OP D PD LDA MH SI YA AD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

22 Visit www.carechoices.co.uk for further assistance with your search for care Care and support providers continued

BLUEBIRD CARE LINCOLN l LAURELS, THE Lincoln Lincoln Tel: 01522 538656 OP D PD SI YA Tel: 01522 532596 OP PD MH SI YA

BSPOKE SOCIAL CARE LJM – HOMECARE LINCOLN Lincoln Lincoln Tel: 07919 597073 OP D PD LDA MH YA Tel: 01522 700400 OP D PD YA

BUTTERFLIES CARE & SUPPORT LTD NAMRON CARE PROVIDER LTD Lincoln Advert below Lincoln Tel: 07538 742693 OP PD LDA MH Tel: 01522 528820 OP D LDA YA AD CARE 4 U SERVICES (LINCS) LTD NAVIGATION SUPPORT & Lincoln CARE SERVICES LTD l Tel: 01522 704504 OP D PD SI YA Lincoln COTTAGE RESIDENTIAL HOME, THE Tel: 01522 539626 OP D PD LDA MH YA Lincoln PRESIOUS HEALTHCARE LTD Tel: 01526 320887 OP D PD Lincoln Advert below FOSSE HEALTHCARE Tel: 01522 262670 OP D PD SI YA – LINCOLN Lincoln PURELY CARE Tel: 01522 412181 OP D PD LDA MH SI YA AD Norwich Advert page 25 Tel: 01603 407707 OP D PD LDA MH SI YA HELPING HANDS NURSES AGENCY (HHNA LINCOLN) SAGECARE (LINCOLN) Lincoln Lincoln Tel: 07405 800182 OP D PD LDA MH SI YA AD Tel: 07779 663140 OP D PD LDA MH SI YA HOUSING AND SUPPORT SOLUTIONS – LINCOLN SAGECARE (OLSEN COURT) Lincoln Lincoln Tel: 01522 683857 LDA Tel: 01522 589856 OP D PD LDA MH SI YA

BUTTERFLIES CARE & SUPPORT LTD Friendly, Professional care within your own home. We offer a flexible service 7 days a week . We can support with:

Personal Care Presious Healthcare Ltd provides a variety of in-home and live-in Household tasks home care services to younger and elderly individuals who require Shopping specialised care in and around Lincoln & surrounding villages. Social inclusion Our aim is to help our service user remain independent by giving them the support they need to live comfortably in their own home. BASED IN GAINSBOROUGH AND SURROUNDING VILLAGES CQC REGISTERED Tel: 01522 262670 Mandi - 07538742693 Sally - 07538742694 Email: [email protected] Email - [email protected] www.presioushome2homecare.co.uk

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 23 DD PP AA Telephone: 01775 630411 Your Local Care Provider On Duty 24 Hours a Day, Every Day

Our Person Centred service ensures our clients are in charge of their care and how it is delivered.

Our staff are specially trained in End Of Life Care to provide a palliative service at home.

We work closely with Saint Barnabas, Marie Curie and Macmillan nurses to ensure a one-to-one continuity of care to our client and their loved ones at this most sensitive time.

Our service also covers: • Temporary Cover to Nursing and Residential Homes • Community Domiciliary Care • Supported Living • Working with Physical and Learning Disabilities • Respite Cover • Live in Care • Dementia Care The Care Quality Commission has inspected our service and has rated it: GOOD, SAFE, EFFECTIVE, CARING, RESPONSIVE AND WELL LED

We strive to maintain a high level of service through training and the dedication of our staff. www.dpalincolnshire.co.uk Care and support providers continued

SAMPSON HOUSE VOYAGE (DCA) (LINCS) Lincoln Sleaford Tel: 01522 685072 PD LDA SI YA Tel: 01225 808423 OP D PD LDA SI YA SEVACARE – LINCOLN l Lincoln South Holland Tel: 01522 690777 OP D PD LDA MH SI YA AD ACTION HOMECARE ST KATHERINE’S CARE LTD Long Sutton Lincoln Tel: 01406 365793 OP D MH Tel: 01522 837207 OP D PD LDA MH SI YA ADDERLEY COURT APARTMENTS SWALLOW LODGE l Spalding Lincoln Tel: 01227 454627 LDA YA Tel: 01522 300430 OP D PD LDA SI YA ALLIED HEALTHCARE WITHAM VALLEY CARE GROUP Spalding – DCA Tel: 01775 723210 OP D PD LDA MH YA AD Lincoln ATLAS CARE SERVICES LTD LINCOLNSHIRE l Tel: 01522 789776 LDA Spalding YORK HOUSE Tel: 01775 660189 OP D PD LDA MH SI YA Lincoln CEDAR HOUSE l Tel: 01526 860378 OP D PD SI Spalding Tel: 01775 711375 PD LDA SI YA DIRECT PERSONNEL AGENCY LTD Spalding Advert page 24 AN DARACH CARE Tel: 01775 630411 Swinderby OP D PD LDA MH SI YA Tel: 01522 868279 LDA YA HOME FROM HOME CARE SERVICES LTD CRG HOMECARE Spalding – SLEAFORD l Tel: 01406 363686 OP PD LDA MH SI YA Sleaford Tel: 01205 400127 OP D PD LDA MH SI YA AD Tel: 01603 407707 FORGET ME NOT HOME CARE LTD Providing care for you in your own home www.purelycare.co.uk Sleaford Purely Care provides live-in Tel: 01529 240335 OP D PD SI YA carers throughout East Anglia. Rated “GOOD” by CQC, we provide excellent care for a HOMECARE HELPLINE range of conditions including Sleaford dementia, multiple sclerosis, Parkinson’s, stroke and terminal Tel: 01529 497001 OP D PD illnesses. We are passionate about enabling our clients to retain their v 24 hour live-in v Home from care Hospital independence and remain safely PRESTIGE NURSING SLEAFORD and securely in their own homes. Sleaford v Companionship v Palliative care Call us for an informal discussion v Housekeeping v Carers’ breaks about how we can help you. Tel: 01529 414818 OP D PD LDA MH SI YA AD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 25 BLOSSOMING HEARTS CARE AGENCY LTD Blossoming Hearts is a family run Award Winning Care Agency in Grantham and surrounding area. Our company offers a wide range of Services in the comfort of your own home ranging from 1 hour to 24 hours a day, seven days a week. We offer Dementia, Personal, Palliative, Live-in care packages and companionship. Please see our outstanding reviews on Homecare.co.uk The lifestyle site for parents and carers of children with additional Tel: 01476 210224 l 07588 775845 Email: [email protected] needs and those who support them.

Birth to Adulthood • Directory Gilder Care Limited • Guidance • Real Life • Ask the Experts Gilder Care is the multiple award winning agency of choice for those who need support to live in their own homes in Grantham and the surrounding villages. We offer support with: www.myfamilyourneeds.co.uk At Gilder Care, we believe that individuality is everything. This is why, when you contact us, we > PERSONAL CARE will listen to your needs and tailor a package of care > NUTRITIONAL CARE accordingly. > PRACTICAL CARE To join the family call 01223 207770 GILDER CARE - YOUR PEACE OF MIND IS OUR PRIORITY > SOCIAL CARE or email [email protected] Gilder Care Limited 8-9 Withambrook Park, Londonthorpe Road, Grantham, Lincs NG31 9ST @WeAreMFON Email: [email protected] or telephone: 01476 978077 www.gildercare.co.uk

Fenn’s Home Care Care and Nursing at Home

We are a family run business who have a trusted team of staff who are friendly and caring. All staff are trained to the highest standard. OUR SERVICES: • Bed Making/Changing • Personal Care • Shopping • Meal Preparation • Companion Service • Cleaning • Assistance to Appointments Do you need a helping hand? Contact Tim or Michelle on T: 01400 250166 M: 07984195086 If you are looking for an alternative to E: [email protected] residential care or extra support for those everyday tasks that are becoming difficult for you or a loved one – then we’re here to help in Lincolnshire from 30 minutes per COUNTRY SUPPORT LTD week to full-time live-in care.

We are a bespoke company providing a OUR SERVICES INCLUDE: Our care teams have been providing professional service to cater for people’s • Shopping • Medication award-winning quality home care since needs within the community. • Cleaning • Cooking 1989 and can help with: personal care, All our staff are fully trained to a high housekeeping, help getting around or even standard and are DBS approved and • Theatre • Outings medication trained. • Church • Hobbies to provide a break to an existing family We specialise in supporting all age groups • Companionship member or care-giver. with varying abilities, for example people • All social activities who use wheelchairs, stroke victims, the ...and many more elderly and learning disabilities etc. We work in different areas of Lincolnshire, Debbie Pollard: Looking for care? For more information including Sutton-on-Sea, Mablethorpe and Tel: 01507 440941 0808 274 2935 www.helpinghands.co.uk surrounding areas. Mob: 07702 727555

26 Visit www.carechoices.co.uk for further assistance with your search for care Care and support providers continued

LINCOLNSHIRE HOME CARE LTD CHARISMA SERVICES Spalding Grantham Tel: 01775 722887 OP D PD LDA YA Tel: 07791 238742 OP D PD LDA MH SI YA

SHARON BRINKMAN CARE SERVICES LTD EVERGREEN CARE TRUST STAMFORD l Spalding Stamford Tel: 07746 445519 OP D PD MH YA Tel: 01780 765900 OP D PD MH SI YA

SOUTHERNWOOD HOUSE FENNS HOME MANAGEMENT & Spalding Advert page 64 SUPPORT SERVICES Tel: 01775 760563 OP D PD YA Grantham Advert page 26 Tel: 01400 250166 OP D PD MH SI YA TESS CIC l Spalding FOR YOU HEALTHCARE LTD Tel: 01406 259832 OP LDA MH SI YA Peterborough Tel: 01778 219062 OP D PD LDA MH SI YA AD WELLAND & GLEN HOME CARE LTD Spalding GILDER CARE LTD l Tel: 07874 048375 OP D PD SI Grantham Advert page 26 Tel: 01476 978077 OP D PD South Kesteven HELPING HAND Grantham ANSAR PROJECTS Tel: 01476 512394 OP D PD LDA MH SI YA Grantham Tel: 07809 195902 OP LDA YA HERITAGE CARE LTD – DOMICILIARY CARE BRANCH AUTUMN PARK BUSINESS CENTRE Grantham Grantham Tel: 01476 513564 OP PD LDA MH SI YA Tel: 07957 113046 OP D PD LDA MH SI YA AD HERITAGE CARE LTD BLOOMSBURY HOME CARE LTD BOURNE l – LINCOLNSHIRE DOMICILIARY CARE BRANCH Bourne Advert page 41 Bourne Tel: 01778 218806 OP D PD LDA MH SI YA AD Tel: 01778 424241 OP PD LDA MH SI YA

BLOSSOMING HEARTS CARE AGENCY LTD HOME INSTEAD SENIOR CARE – BOURNE Grantham Advert page 26 Bourne Tel: 01476 210224 OP D PD YA Tel: 01778 243100 OP D PD LDA MH SI YA

BLUEBIRD CARE (PETERBOROUGH & RUTLAND) LCMB THERAHEALTH HOMECARE Stamford Bourne Tel: 01780 480881 OP D PD LDA SI YA Tel: 01778 243110 OP D PD YA

BLUEBIRD CARE SOUTH LINCOLNSHIRE LILY MAE HOMECARE LTD Grantham Peterborough Tel: 01476 512371 OP D PD LDA MH SI YA Tel: 01778 218157 OP D PD YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 27 Care and support providers continued

MEADOWS HOMECARE SERVICES West Lindsey Grantham Tel: 01476 561184 OP D PD SI YA AMBER CARE (LINCOLNSHIRE) LTD Market Rasen ROYAL MENCAP SOCIETY Tel: 01673 308501 OP D PD LDA MH SI YA – LINCOLNSHIRE DOMICILIARY CARE AGENCY Bourne CARE 4 U SERVICES (LINCS) LTD Tel: 01778 423726 LDA – MARKET RASEN Market Rasen ROYAL MENCAP SOCIETY Tel: 01673 844104 OP D PD MH SI YA – MARCH DOMICILIARY CARE AGENCY Bourne CAREWATCH (LINCOLN) Tel: 01778 423726 OP LDA YA Lincoln Tel: 01522 544580 OP D PD LDA MH SI YA AD SENSE – COMMUNITY AND SUPPORTED LIVING SERVICES (EAST) FOCUSABILITY SUPPORT AND CARE SERVICES Bourne Market Rasen Advert below Tel: 01778 382244 OP D PD LDA MH SI YA AD Tel: 01673 844423 OP D PD LDA MH SI YA

THERA EAST GROSVENOR HOUSE CARE HOME Grantham Gainsborough Tel: 0300 303 1253 OP LDA YA Tel: 01427 616950 OP D PD YA

THERA EAST ANGLIA SERENITY CARE COMPANY LTD, THE Grantham – NORTH WARREN HOUSE Tel: 0300 303 1281 LDA Gainsborough Tel: 01427 612171 OP THERA EAST MIDLANDS l Grantham See the checklist on page 21 for useful Tel: 0300 303 1282 OP LDA YA suggestions of questions to ask when looking THERA NORTH at care and support providers. Grantham Tel: 0300 303 1283 OP LDA YA

THERA SOUTH MIDLANDS

Grantham Support and Care Services Ltd. Tel: 0300 303 1280 OP LDA SI YA Our beautiful, four bedroomed THERA SOUTH WEST bungalow has large gardens, with spacious lawns and a vegetable Grantham patch. It is set on the outskirts of Tel: 0300 303 1254 Glentham overlooking open LDA countryside with a variety of wildlife including: Llamas, deer, owls, horses WRIGHT CARE AT HOME and a multitude of visiting birds. Stamford Tel: 01780 489227 OP D PD MH SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

28 Visit www.carechoices.co.uk for further assistance with your search for care Getting out and about

We know that life is not easy when you are at home all day, particularly if you need a little extra support. Getting out, taking part in leisure activities, and socialising with friends can make all the difference.

Day opportunities and day care Day opportunities If you are paying for day opportunities or day care ‘Day opportunities’ is the term we use for from your own money, you will be ‘self funding’. In services and activities that focus on ordinary life many cases, access to day services may be arranged opportunities and which give people with support privately by approaching the service provider needs, including people with complex high support directly. Some providers will tailor the support to needs, the chance to meet up with other people, meet your needs if you want to do something more to say what they want to do, to decide where they suited to you personally. want to go, to try out new things in their community, and get support to do so. Day opportunities include You may be able to get help to pay for services from some activities which are available in the evenings Adult Care if you are eligible and have unmet needs. and at weekends. You may be offered a personal budget for this. See page 52 for more information on personal budgets. Day care ‘Day care’ is the term we use for services that are You can contact us to request an assessment available in a resource centre, community building of your needs and to see if you are eligible for or a residential home which may offer more services by phoning 01522 782155 or by emailing support with personal care. Day care services have [email protected] professional care staff who can support with things like going to the toilet and reminding people to take Please note that day opportunities and day care medication. The service may also be able to offer a are chargeable services. You will be offered a hot meal and drinks during the day and a chance to financial assessment to ensure you are not asked socialise and take part in different activities. to contribute more than you can afford. Some people pay nothing, however, if you have more than Some services may be more specialised and can, £23,250 in savings or capital (not including your for example, offer support to people with learning home), you will be asked to pay the full cost of your disabilities, dementia or other high-dependency day services. For more information on assessments, needs. In all cases, good day services should provide see page 51. For information on paying for care, see a stimulating environment and opportunities to page 56. address individual needs, including physical or mental frailty.

Day opportunities and day care are often invaluable in helping people to maintain their independence for longer. They aim to help people improve their wellbeing, live healthier lifestyles and have a better quality of life. They can also help to give carers or family members a break from their caring role.

There are different ways to pay for and access day opportunities and day care. The information adjacent explains how you can do this.

Visit www.lincolnshire.gov.uk/adultcare for help and information 29 Day care services and day centres

We want people to have more choice and control East Lindsey about planning their own care and support so that ALGITHA ROAD the services and support they receive is personalised Skegness Tel: 01522 782155 to help them achieve their outcomes. Whilst the list LDA SI below provides information on buildings-based day ASHTREE HOUSE l Advert page 77 care, you may prefer support to do things in your Withern Tel: 01507 450373 OP D community. BRAMHALL RESIDENTIAL HOME l Many people want to do different things in their Tattershall Advert page 76 week; this may include attending a centre providing Tel: 01526 342632 OP D PD MH SI day services, or it may be going out and about in CLOVERS DAY CENTRE the community, volunteering, college, training or Louth Tel: 07555 519367 OP D PD LDA MH SI YA AD sporting activities. It may be that some people just require practical support to help them to become ERESBY HALL (OSJCT) l Advert page 7 more involved and use the amenities in their local Spilsby Tel: 01790 752495 OP D PD MH community. FOTHERBY HOUSE l Louth Tel: 01507 607237 OP D PD SI Support can include trained staff helping people learn how to use public transport by themselves, LINKAGE COMMUNITY TRUST building independent living skills and enabling Grimsby Tel: 01790 752499 PD LDA MH SI YA people to remain an active part of their community. MANOR CARE CENTRE We may be able to help you to develop such East Kirkby Advert inside front cover opportunities and tell you what alternatives may be Tel: 01790 763381 available in your area. D MH MEADOWS SANDS CARE HOME l Skegness Advert page 39

Boston Tel: 01754 762712 OP D PD MH SI ASHRIDGE NEWHAVEN RESIDENTIAL HOME l Boston Tel: 01205 366922 LDA YA Huttoft Tel: 01507 490294 OP MANOR GATE CARE HOME OLD HALL RESIDENTIAL CARE HOME, THE Boston Tel: 01205 366260 OP D PD MH Halton Holgate Tel: 01790 753503 OP D PD RIDLINGTON DAY CENTRE OLD MAGISTRATES COURT Boston Tel: 01205 368449 OP D PD MH SI YA Horncastle Tel: 01522 782155 OP PD LDA SI SCOTT HOUSE ORCHARD HOUSE CARE HOME l Boston Tel: 01522 782155 PD LDA Mablethorpe Tel: 01507 472203 OP D PD LDA MH YA SKIRBECK COURT (OSJCT) l PHOENIX CARE CENTRE Boston Advert page 7 Tel: 01754 872645 OP D Tel: 01205 361444 OP D PD SI SKEGNESS DAY CENTRE WHITE GABLES CARE HOME l Skegness Boston Tel: 01205 723874 OP D PD SI Tel: 01754 766763 OP PD LDA MH SI YA AD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

30 Visit www.carechoices.co.uk for further assistance with your search for care Day care services and day centres continued

SUMMERFIELD REST HOME MONSON RETIREMENT HOME l Sutton-on-Sea Lincoln Tel: 01522 520643 OP D PD LDA MH SI Tel: 01507 441969 OP D PD MH SI AD NAVIGATION SUPPORT & CARE SERVICES LTD l VIRGINIA HOUSE Lincoln Louth Tel: 01522 782155 LDA SI Tel: 01522 539626 OP D PD LDA MH SI YA AD WELLINGTON ROAD RUCKLAND COURT DAY CENTRE Advert page 18 Mablethorpe Tel: 01522 782155 LDA Lincoln Tel: 0843 506 9452 OP D PD WYNGATE RESIDENTIAL CARE HOME Mablethorpe North Kesteven Tel: 01507 477531 OP D PD MH SI YA AD ADULTS SUPPORTING ADULTS l Sleaford Tel: 01529 416270 OP D PD LDA MH SI YA Lincoln COTTAGE RESIDENTIAL HOME, THE AGE UK LINCOLN l Nocton Tel: 01526 320887 OP D PD MH SI AD Lincoln Tel: 01522 696000 OP D PD MH SI GREENACRES CARE HOME l ANCASTER DAY OPPORTUNITIES Heckington Tel: 01529 460935 OP D PD LDA MH SI Lincoln Tel: 01522 782155 PD LDA SI HEATH FARM BERNADETTE HOUSE l Advert page 81 Scopwick Tel: 01526 322444 LDA Lincoln Tel: 01522 521926 OP D PD MH SI HOLMLEIGH CARE HOME BOULTHAM PARK HOUSE (OSJCT) l Navenby Tel: 01522 810298 OP Lincoln Advert page 7 KIRK HOUSE Tel: 01522 681500 OP D PD MH SI (HOME FROM HOME CARE) l BRANTLEY MANOR CARE HOME l Dorrington Tel: 01526 833569 LDA Lincoln Advert page 83 NORTH HYKEHAM DAY CENTRE Tel: 01522 543866 OP D PD SI North Hykeham ECCLESHARE COURT DAY CENTRE Tel: 01522 689534 OP D PD LDA MH SI Lincoln Advert page 18 NORTH ROAD Tel: 0843 506 9452 OP D PD Sleaford Tel: 01522 782155 LDA ERMINE HOUSE (OSJCT) l Advert page 7 Lincoln Tel: 01522 529093 OP

FOSSE HOUSE (OSJCT) l Advert page 7 Lincoln Tel: 01522 524612 OP PD MH SI

HARTSHOLME HOUSE (OSJCT) l Lincoln Advert page 7 Tel: 01522 683583 OP D PD MH SI

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 31 Day care services and day centres continued

South Holland CREE CENTRE (GRANTHAM & DISTRICT MENCAP) l AGE UK SPALDING DISTRICT Grantham Tel: 01476 566050 LDA Spalding Advert below DIGBY COURT (OSJCT) l Advert page 7 Tel: 01775 720305 OP PD LDA MH SI Bourne Tel: 01778 422035 OP D PD LDA MH SI CAPRICORN COTTAGE FIVE BELLS RESIDENTIAL CARE HOME l Tel: 01406 425067 OP PD LDA MH YA Folkingham Tel: 01529 497412 OP D LDA MH CHAPPELL CENTRE Spalding Tel: 01522 782155 PD LDA SI FORGET ME NOT DAY CENTRE Grantham Tel: 01476 594533 OP D MH FIELD HOUSE RESIDENTIAL CARE HOME Spalding Tel: 01406 423257 OP D MH QU’APPELLE RESIDENTIAL CARE HOME Bourne Tel: 01778 218101 OP D PD LDA MH SI YA KIMBERLEY CARE VILLAGE Spalding Tel: 01406 364309 OP D PD MH SI AD ROSE LODGE Advert page 18 Tel: 01778 345677 OP D PD SI PATCHETT LODGE (OSJCT) l Holbeach Tel: 01406 422012 Advert page 7 OP PD ST JOHNS Grantham Tel: 01522 782155 LDA South Kesteven STAMFORD DAY OPPORTUNITIES Stamford Tel: 01522 782155 OP AGE CONCERN DEEPINGS Deeping St James Tel: 01778 345558 OP PD THERA TRUST l Grantham Tel: 0300 303 1282 LDA YA BUTTERFIELD CENTRE, THE Bourne WHITEFRIARS (OSJCT) l Advert page 7 Tel: 01778 421422 OP D PD LDA MH SI YA Stamford Tel: 01780 765434 OP D PD SI

CAYTHORPE RESIDENTIAL HOME WILLOWS CARE HOME, THE Caythorpe Tel: 01400 272552 OP D PD MH SI Rippingale Tel: 01778 440773 OP D PD SI

Age UK Spalding District West Lindsey Day Care in a purpose built modern building providing friendly, professional care to local elderly people DROVERS CALL CARE HOME l Services are • Spa Bath • Trained Carers Gainsborough Price of Day Care: • Hairdresser/Beautician • Daily Activities Tel: 01427 678300 £24.00 (a day) • Chiropodist • Transport OP D PD LDA MH SI YA AD • Entertainment • Freshly cooked food FOXBY COURT (OSJCT) l Advert page 7 We care for frail elderly and dementia clients. Gainsborough Tel: 01427 613376 OP Age UK Spalding District 1 The Meadows, Spalding, Lincs PE11 1XR FOXBY HILL CARE CENTRE l Tel 01775 720305 • email [email protected] or visit www.ageuk.org.uk/spaldingdistrict Gainsborough Charity no. 1068857 Tel: 01427 611231 OP D PD LDA MH SI YA AD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

32 Visit www.carechoices.co.uk for further assistance with your search for care Day care services and day centres continued

GREENACRES CARE HOME l OLD HEALTH CLINIC Caistor Tel: 01472 851989 OP D PD SI Market Rasen Tel: 01522 782155 PD LDA SI GROSVENOR HOUSE CARE HOME l Gainsborough OLD RECTORY, THE l Tel: 01427 616950 OP D PD SI YA Saxilby Tel: 01522 702346 OP D LDA MH SI HASTINGS, THE POPLARS, THE (OSJCT) l Gainsborough Tel: 01522 782155 PD LDA SI Market Rasen Advert page 7 Tel: 01673 843319 OP D PD LDA MH SI LAURELS, THE l Holton Cum Beckering REDCOTE RESIDENTIAL HOME Tel: 01673 858680 OP D PD MH SI Gainsborough Tel: 01427 615700 OP D LDA MH LITTLE BROCKLESBY HOUSE Great Limber Tel: 01469 561353 OP D MH SI AD WILLAN HOUSE l Stainfield Tel: 01526 398785 OP D NORTH WARREN HOUSE Gainsborough WISPINGTON HOUSE LTD l Tel: 01427 612171 OP D PD LDA MH SI YA Saxilby Tel: 01522 703012 OP D PD SI

www.carechoices.co.uk

SEARCH FOR CARE IN YOUR AREA With so many providers to choose from, where do you start?

• Find care providers quickly and easily • Additional information, photos • Search by location and care need and web links • Information on care quality • Brochure requests • Links to inspection reports www.carechoices.co.uk

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 33 Transport Other support available to get out and about and Public transport information access community services includes: Tel: 0871 200 2233

Transport services Lincolnshire Transport Helpline There is a wide range of public transport to choose Tel: 01522 550129 from across the county. To find out more, visit www.lincsbus.info or telephone 01522 550129. CallConnect Tel: 0345 234 3344 If you do not have access to a regular bus service Lincoln Dial-a-Ride or are finding it difficult to use traditional public Tel: 01522 544983 transport due to a disability or mobility issue, the CallConnect bus service or community transport Blue Badge scheme schemes can offer a number of different ways to The aim of the Blue Badge scheme is to help help you get to local amenities. The Lincolnshire disabled people who have severe mobility issues Transport Helpline team can provide information on to access goods, services and other facilities by all available transport options, and discuss the best allowing them to park close to their destination. transport solution for the journey you need to make. The scheme provides a national range of on-street parking concessions for Blue Badge holders who are If CallConnect is the best solution for you, the team travelling either as a driver or passenger. will complete the free registration and explain how you can book journeys with the service. If not, Blue Badge you will be given public transport information or Tel: 01522 782232 the contact details for your nearest voluntary car Email: [email protected] scheme and information about any costs involved. Living with dementia

Support for people living with dementia Throughout the UK, an estimated 850,000 increase the number of people getting a formal people are living with dementia and the challenge diagnosis. The GP may refer you to a Memory continues to confront increasing numbers of people Assessment Service to help make a diagnosis of as our population ages. Most people with dementia dementia. are over 65 years of age, but dementia can affect younger people too. Following a diagnosis of dementia, your GP may refer you to a specialist such as a Consultant in Old Dementia affects everyone differently and can Age Psychiatry, a Community Psychiatric Nurse or cause a wide range of symptoms. These can include an Occupational Therapist specialising in dementia issues with memory, thinking, concentration and care. language. People may become confused or struggle with how they perceive things. Dementia can also cause changes in mood or emotions and affect how someone behaves.

As GPs are usually the first point of contact for people with memory issues, they are working to

34 Visit www.carechoices.co.uk for further assistance with your search for care A Memory Assessment Service: diagnosis and and can supply you with a Dementia Carers’ early intervention Handbook. A Memory Assessment Service comprises specialist staff skilled in the assessment, early support, Lincolnshire Partnership NHS Foundation Trust intervention and treatment of people experiencing offers cognitive stimulation therapy, aimed at those dementia, including: in the early stages of dementia. This also offers a parallel course for family carers. • consultant psychiatrists Alzheimer’s Society Lincolnshire provides • mental health nurses information, advice and support to people with • Occupational Therapists dementia, their families and family carers through its dedicated Dementia Family Support Service. It • psychologists runs a number of Dementia Cafés across the county, more details of which are on page 37. These provide • social workers a relaxed and welcoming opportunity to meet other • dedicated support workers people, share experiences and obtain information and advice. The Memory Team work together to provide specialist assessments to determine whether Alzheimer’s Society also runs Singing for the Brain dementia is present in cases where other common groups (details on page 37) which, as well as being causes have been excluded by the GP. beneficial for the person with dementia, are highly enjoyable as something for family members caring If dementia is diagnosed, the Memory Team will for a person with dementia and friends to do provide appropriate early intervention, which may together. include advice and signposting to appropriate services. The Dementia Cafés, Singing for the Brain and Carers’ Support and activity groups offer valuable The assessments provided build upon the tests opportunities for social contact and to build new and history started by the GP. Where required, networks of support and friendship. additional investigations are requested such as head scans or further blood tests to support the Alzheimer’s Society’s Side by Side service helps process of diagnosis and inform the type of care and people with dementia to keep doing the things they information required. love, with the support of a volunteer. The Society has also developed a pioneering service at Pilgrim Following assessment, if dementia is not confirmed, Hospital in Boston, where dedicated staff based in the Memory Team will then either signpost you on the hospital offer information, advice, and support to other appropriate services or discharge back for people with dementia and their families, carers to the GP. The GP will be informed of the findings and friends. This helps improve the experience of to ensure continuity of care and signposting to admission and the stay in hospital and also assists appropriate support networks and organisations for with discharge. post-diagnosis support. You can contact Alzheimer’s Society at: North Saracen House, Crusader Road, Support for dementia carers Lincoln LN6 7AS If you are caring for someone with dementia you Tel: 01522 692681 also need to make sure you look after yourself. Email: [email protected] (for general A good first point of contact is The Lincolnshire enquiries) Carers Service – see page 44 for more information or [email protected] (for the about having a carers’ assessment and a Carers’ Dementia Family Support Service) Emergency Response Plan. The Lincolnshire Carers Web: www.alzheimers.org.uk Service can help you identify appropriate support

Visit www.lincolnshire.gov.uk/adultcare for help and information 35 Dedicated support for families living with dementia Dementia Support South Lincs First created by United Lincolnshire Hospitals NHS Dementia Support South Lincs supports around 200 Trust (ULHT), All About Me is a detailed document families in South Lincolnshire, helping to improve containing key information about a person’s routine, the quality of life of people living with dementia and interests and preferences. It helps health and social their carers and reduce the sense of social isolation care staff provide attentive and personalised care, associated with the condition. based on a sound understanding of the person’s needs, communication, likes and dislikes. Services include one-to-one advice and information, emotional support from a memory health care The document covers: worker, and peer support at monthly meetings • any medication the person is taking or they are where members can share experiences or take part allergic to in an activity. They also have a very active group of younger people with dementia, who enjoy getting • any support they may need with eating and together every month for a pub lunch. drinking

Details of the main groups are on page 37. • any mobility aids they require or issues that may For more information, contact Kate Marshall affect their movement on 07867 635611 or email • their normal sleeping routine [email protected] Web: www.dementiasupportsouthlincs.co.uk • anything that might make them nervous, angry or sad or things that calm them down Age Care Advice – Dementia Companion Service • any interests, hobbies or things that are important This is a small independent company run by a to that person qualified social worker that can provide a care co- ordinator or companion to support individuals and Physical copies are available from any Patient Advice families with dementia. This can help ensure that Liaison Service (PALS) office at a Lincolnshire NHS care is appropriate, safe and adapted as care needs Hospital. change. It can help family carers who need to take a break or a holiday by monitoring the care of the For more information about the All About Me person with dementia, providing peace of mind. document, email [email protected] or call 01476 464560. The service offers much more besides, including assistance with attending health appointments, help Dementia Family Support Service with stays in hospital, and being a contact for the The Dementia Family Support Service (DFSS) is Carers’ Emergency Response Plan and Lifeline Alarm provided by Alzheimer’s Society and funded by Service. Charges apply. Lincolnshire County Council to help people with a dementia diagnosis, their families and carers. The For more information, email service is available countywide and delivered by a [email protected] or call specialist team of Family Support Workers. 07772 992732 or 01476 552137. Family Support Workers provide a wide range of All About Me – planning ahead for going into information and advice on various topics including hospital or care how to live well with the condition and live All About Me is an easy to use planning tool, independently at home for as long as possible. They designed to be used by families and friends to plan can also help to navigate local support networks ahead for hospital admissions or going into a care to find the right support for people with dementia, setting. their families and carers.

36 Visit www.carechoices.co.uk for further assistance with your search for care Anyone with a dementia diagnosis can use the DFSS. the process of discharge planning. The service is also available to family members and carers. The DFSS aims to work closely with GPs The service has also been extended to people in the and clinics to make sure good support is offered to main Lincolnshire hospitals. People can contact the people as soon as they need it following a diagnosis. DFSS directly or may be referred by a health or social The DFSS has also extended its scope to include care professional. people in the acute hospitals at Lincoln, Boston, and Grantham and to Lincolnshire patients in For more information or to make a referral, Peterborough City Hospital. This will involve DFSS contact Alzheimer’s Society’s Lincolnshire office: staff working with hospital teams to help support Tel: 01522 692681 patients with dementia and their families during a Email: [email protected] hospital stay, offering specialist knowledge to assist

Local dementia support groups Joining in new activities and sharing experiences East Lindsey with other people can be a positive and rewarding Alford Dementia Support Group experience for those with dementia. Alford War Memorial Hall, Chauntry Road, Alford LN13 9HW Boston Tel: 01507 463262 ext. 226 Boston Alzheimer’s Carers’ Group Horncastle Memory Music Boston Body Hub, Unit 2, Horncastle Community Centre, Manor House Street, 20 Wide Bargate, Horncastle LN9 5HF Boston PE21 6RF Tel: 01522 829013 Tel: Hugh MacKay on 01205 351254 Email: [email protected] Email: [email protected] Horncastle Sellwood Gardens Memory Support Boston Caring Companions Carers Support Group Group The Pallants, Main Road, Wrangle, Sellwood Gardens Community Room, Boston PE20 1JT Horncastle LN9 6EJ Tel: Alan Taylor on 01205 871465 Tel: 01507 523468 Email: [email protected] Email: [email protected]

Boston Dementia Café Humbug Club Louth Run by Alzheimer’s Society Elizabeth Court, Church Street, Len Medlock Centre, St Georges Road, Louth LN11 9BP Boston PE21 8YB Tel: 07824 757433 Tel: Alzheimer’s Society Lincoln on 01522 692681 Email: [email protected] Email: [email protected] Web: www.alzheimers.org.uk Louth Memories Matter Dementia Café Trinity Centre, Eastgate, Louth LN11 8DJ Memory Lane Dementia Day Service Tel: 01507 605803 Run by Boston Mayflower Email: [email protected] Mayfields Extra Care Scheme, Broadfield Lane, Mablethorpe Singing Group Boston PE21 8DY Orchard House Care Centre, Grosvenor Road, Tel: 01205 360300 Mablethorpe LN12 1EL Email: [email protected] Tel: Linda West on 01507 472203

Visit www.lincolnshire.gov.uk/adultcare for help and information 37 Recollections Dementia Café North Kesteven Coastal Centre, North Hykeham Dementia Friendly Swimming Victoria Road, Run by Alzheimer’s Society Mablethorpe LN12 2AQ North Kesteven Sports Centre, Tel: 07917 394641 Moor Lane, Email: [email protected] North Hykeham LN6 9AX Tel: 01522 692681 Skegness Dementia Café Email: [email protected] Run by Alzheimer’s Society Web: www.alzheimers.org.uk St Paul’s Church Hall, (Mustard Seeds Café), Beresford Avenue, Sleaford Dementia Café Skegness PE25 3HY Run by Alzheimer’s Society Tel: 01522 692681 The Source, Southgate, Email: [email protected] Sleaford NG34 7RY Web: www.alzheimers.org.uk Tel: Alzheimer’s Society Lincoln on 01522 692681 Email: [email protected] Spilsby Memory Support Café Web: www.alzheimers.org.uk Run by Order of St John Care Trust Eresby Hall, Ancaster Avenue, Sleaford Dementia Support Spilsby PE23 5HT St Denys Church Rooms, Market Place, Tel: 01790 752495 Sleaford NG34 7SH Email: [email protected] Dementia Café Run by Alzheimer’s Society Wragby Town Hall, Louth Road, South Holland Wragby LN8 5PH and District 55+ Carers’ Group Tel: 01522 692681 The Methodist Church, Email: [email protected] Reform Street, Web: www.alzheimers.org.uk Crowland PE6 0AN Tel: 01733 210326 Lincoln Email: [email protected]

Lincoln Dementia Café Holbeach Here-4-U Run by Alzheimer’s Society WI Hall, Park Road, Bracebridge Community Centre, Holbeach PE12 7EE Maple Street, Tel: 01775 421290 / 07443 628489 Lincoln LN5 8QT Email: [email protected] Tel: 01522 692681 Email: [email protected] Long Sutton Outreach Web: www.alzheimers.org.uk Run by Royal British Legion West Street, Lincoln Singing for the Brain Group Long Sutton PE12 9BN Run by Alzheimer’s Society Tel: 01406 426508 Holy Cross Church Hall, Skellingthorpe Road, Spalding Age UK Day Care Lincoln LN6 7RB 1 The Meadows, Tel: 01522 692681 Spalding PE11 1XR Email: [email protected] Tel: 01775 720305 Web: www.alzheimers.org.uk Web: www.ageuk.org.uk/spaldingdistrict

38 Visit www.carechoices.co.uk for further assistance with your search for care South Kesteven West Lindsey Bourne Dementia Support South Lincs Assist Dementia Support Group Room 34, Wake House, 41 North Street, Cherry Willingham, Reepham and Fiskerton Bourne PE10 9AE Tel: 01522 370164 Tel: 01778 426756 or Kate Marshall on Email: [email protected] 07867 635611 Web: www.assistlincs.org.uk Email: [email protected] Web: www.dementiasupportsouthlincs.co.uk Chat and Chew – West Lindsey Dementia Support Group Deepings Sports and Social Club Gainsborough Methodist Church, Outgang Road, North Street, Market Deeping PE6 8LQ Gainsborough DN21 2HP Tel: 01778 426756 or Kate Marshall on Tel: 01427 613033 07867 635611 Email: [email protected] Gainsborough Dementia Café and Singing for the Web: www.dementiasupportsouthlincs.co.uk Brain Group Run by Alzheimer’s Society Grantham Dementia Café Marshall’s Sports Club Community Hall, Run by Alzheimer’s Society Middlefield Lane, Grantham Alive Church, Gainsborough DN21 1XR Castlegate, Tel: 01522 692681 Grantham NG31 6TA Email: [email protected] Tel: 01522 692681 Web: www.alzheimers.org.uk Email: [email protected] Web: www.alzheimers.org.uk Gainsborough Memory Support Café Run by Order of St John Care Trust supported by Grantham Dementia Drop In Admiral Nursing Run by Grantham Volunteer Dementia Support Foxby Court, George Centre, High Street, Middlefield Lane, Grantham NG31 6LH Gainsborough DN21 1QR Tel: 01476 585756 Tel: 01427 613376

Stamford Dementia Support South Lincs Peggy’s Place Run by Dementia Support South Lincs Run by Admiral Nursing Tel: 01778 426756 or Kate Marshall on Trinity Arts Centre, 07867 635611 Trinity Street, Email: [email protected] Gainsborough DN21 2AL Web: www.dementiasupportsouthlincs.co.uk Tel: Tilly Brock on 01652 648335

Lincolnshire’s FIRST care home to offer the Tovertafel Magic Table We are the rst to invest in NEW Dementia Care technology and can connect older people in the late stage of their dementia journey with each other and with their surroundings, while stimulating movement. Our interactive activities breaks through apathy by stimulating both physical and cognitive activity and encouraging social interaction. Based in Skegness our services also include: • Elderly care, day care, dementia care and emergency respite • Sea view rooms available, relaxing and tranquil atmosphere • Discreet call buttons o ering 24 hour assistance • Wet room facilities including bath, mood lighting and sound 01754 762712 www.meadowssands.co.uk

Visit www.lincolnshire.gov.uk/adultcare for help and information 39 Disabilities, sensory impairments, autism, and mental health

Specialist help for people with sensory impairments Lincolnshire Sensory Services • information and guidance on living with sensory Lincolnshire Sensory Services provides specialist loss support across Lincolnshire for people who are visually impaired, deaf, hard of hearing, or have dual • equipment to help maintain safety and sensory loss. The service is delivered on behalf of independence Lincolnshire County Council by Action on Hearing • mobility training such as long cane skills and Loss. routes for safe and independent travel

Lincolnshire Sensory Services understands the • daily living skills training practical and emotional challenges that people • social development and mobility for children with with sensory loss face. They work to promote sensory impairments independence, accessibility, and wellbeing for people of all ages. • signposting and referral to other services, organisations and groups for longer-term support Services available include: • community drop-ins offering hearing aid re- • registration of sight, hearing and dual sensory loss tubing and battery replacement

Bloomsbury Home Care provides support for young adults and elderly people living with moderate and complex care needs including: • people with dementia • people with learning difficulties or mental health problems; and • people with physical disabilities

The quality care we offer is delivered in your own home so you can remain independent for longer in the place you feel most comfortable. We offer: • personal care; assistance with washing, dressing and medication • domestic assistance; help with cleaning, shopping and cooking • social care; such as outings and companionship

Our care and support plans are tailored to suit your individual needs to help you to have the best possible quality of life while retaining dignity and respect.

We strongly believe, if the staff are taken care of, they will take care of the client. For this reason, we ensure our staff are fully supported and receive thorough training.

For more information or to arrange a free consultation Supporting people, call 01778 218806. supporting people www.bloomsburyhomecare.com

40 Visit www.carechoices.co.uk for further assistance with your search for care For more information or to make a referral, Web: www.lincolnshiresensoryservices.org.uk please contact: Lincolnshire Sensory Services, Tel: 03333 202667 • Text: 07710 155104 Wellingore Hall, Hall Street, Email: Wellingore, [email protected] Lincoln LN5 0HX

Specialist help for people with learning disabilities The needs of people with a learning disability, their • a shared lives placement, where you can stay families and informal carers are met in a variety of for a short break or on a long-term basis in a ways. Any support or services you may be eligible shared lives carer’s home for will depend on the outcome of your Adult Care assessment, described on page 51. • community supported living – if you are eligible for adult care services, you can have a personal budget to live more independently within the Support could include: community

• professional support from Lincolnshire County • residential care if your needs cannot be safely Council’s Community Learning Disability Teams met with a community based support package

• help to live in your home, including personal care • advocacy, information and advice or support to access your local community • specialist therapy services – our Community • day opportunities, which could be a building- Learning Disability Teams work in partnership based service or individual support to assist you with health colleagues who deliver a wide range to access community based activities, including of specialist learning disability therapy services leisure, work and education through the Lincolnshire Partnership NHS Foundation Trust (LPFT) community teams. • a short break to give your informal carers a break from their caring role. This could take place in a residential setting, a shared lives For further information, please contact the Customer Service Centre on 01522 782155 or placement, in your own home or away from email [email protected] home with support

Autism services Autism is a lifelong condition. It is a spectrum stress and an increased likelihood of mental health disorder, which means that everyone who has issues. Some autistic people may also have learning autism experiences it differently and is affected disabilities or other conditions. in different ways. All autistic people share certain difficulties around social communication, social Any support or services you may be eligible for interaction and social imagination. However, will depend on the outcome of your Adult Care they will often experience very individual sensory assessment. This will establish if you have any difficulties. These can include over/under-sensitivity eligible care and support needs. A formal diagnosis to sounds, touch, tastes, smells, light or colours. of autism will not necessarily indicate your eligibility to receive services. Many autistic people may never come to the attention of services because they have learned Support that may be available can include: strategies to overcome any difficulties and are • advocacy able to live independent lives. However, autistic people are more likely to experience higher levels of • information and advice

Visit www.lincolnshire.gov.uk/adultcare for help and information 41 • help to live in your home and support to access encouragement) support group and guidance your local community service for the families of children and adults who are autistic. • day opportunities Tel: 07930 194175 • respite care Web: www.familyfocuslincolnshire.org.uk • community supported living or residential care GAIN (Grantham Autistic Information Network) • specialist therapy services Supports families with children and adults on the autistic spectrum in Grantham and the surrounding For further information, please contact the area. Customer Service Centre on 01522 782155 or Belton Lane Children and Community Centre, email [email protected] off Princess Drive, Grantham NG31 9PP Local autism support groups Tel: 01476 855070 There are opportunities for autistic people and Email: [email protected] their families to share experiences, information and Web: www.gain-grantham.co.uk advice with other people and to join in with activities in their local community. LAAFS (Louth Area Autism Family Support) A support group dedicated to offering help, CANadda information, care and support to parents and carers A Community Adult Network support group for of children and young people who have been adults with an autism spectrum disorder, dyslexia, diagnosed with autistic spectrum disorder. dyspraxia and attention-deficit hyperactivity Trinity Centre, Eastfield Road, disorder. Louth LN11 8DJ Queens Park Community Hub, Email: [email protected] South Park, Lincoln LN5 8EW Web: www.laafs.org Tel: 01522 716899 Email: [email protected] PAACT (Parents and Autistic Children Together) Web: www.canadda.org.uk A support group based in Lincoln and Gainsborough for families with autistic children and young people, Circles of Support aiming to help people access advice, support and A free service available for all people with a activities in the local area. diagnosis of autism or learning disabilities. It Email: [email protected] provides a person-focused support network to help people achieve their personal goals in life. Sharing Minds Emma Rogers, Project Manager A support group for parents of children with Tel: 07857 625792 additional, special and complex needs including Email: [email protected] learning difficulties. Sunset House, Main Road, Friskney, Family Focus Lincolnshire Boston PE22 8QS An independent community organisation Tel: 01754 820821 offering a SHARE (support, help, advice, respite, Email: [email protected]

Help for people with mental health needs Mental health issues range from reactions to normal The Single Point of Access (SPA) service is a first life events, such as bereavement, relationship point of contact for people wishing to access mental breakdowns and depression, to more complex health services in Lincolnshire. The Single Point of conditions such as schizophrenia. Access contact centre is staffed by fully qualified and

42 Visit www.carechoices.co.uk for further assistance with your search for care skilled healthcare professionals 24 hours a day. The Members of the network have close links with each team provides advice and guidance through a triage other to help people prevent, manage and recover process, where the urgency of care is assessed. from mental illness, so that they can enjoy the best possible quality of life. For more information, please contact: Tel: 0303 123 4000 Groups and organisations across the county provide Email: [email protected] a variety of activities including social and friendship Web: www.lpft.nhs.uk groups, formal and informal learning, supported Single Point of Access Contact Centre, volunteering, and community participation activities. Sycamore Unit, Beacon Lane, Grantham NG23 9DF For more information and a full list of the Managed Managed Care Network Care Network groups, visit www.lpft.nhs.uk/MCN Lincolnshire’s Managed Care Network for mental health aims to help people who have already For more information, please contact: experienced mental health issues, or who are having Tel: 01529 222223 their first experience of mental illness. Email: [email protected] Web: www.lpft.nhs.uk/MCN The network is funded by the Mental Health Community Partnerships Teams, Promotion Fund which was established by Lincolnshire Partnership NHS Foundation Trust, Lincolnshire County Council and is managed by Unit 8, The Point, Lions Way, Lincolnshire Partnership NHS Foundation Trust Sleaford NG34 8GG (LPFT). The Lincolnshire Carers Service: support for family carers

Who is a carer? Do you look after a relative or friend who due needs you may have. Many people see their caring to frailty, physical or mental illness, addiction or role as part of their family relationship and do not disability cannot manage without your support? see themselves as a ‘carer’ until they reach crisis If so, you are a ‘carer’ and you may want to talk to point, missing out on the information and advice someone about your caring role and any support that is available.

What support is available for carers in Lincolnshire? For many people, caring is a rewarding and positive help, the more difference it can make. experience, but for others, caring without the right help and support can feel overwhelming. Caring can You can contact the Lincolnshire Carers Service trigger feelings of loneliness and frustration and to talk to someone about your caring role. We will many people often find their physical and emotional listen to you and support you. We aim to help you health, work or finances are affected, particularly improve your health and wellbeing and get the as their caring role continues. Carers do an amazing balance right in your life again. We can help with: job, and have the right to be supported. You do not • recognising and valuing the role that you have have to wait until you are struggling or there is a crisis before you ask for support. The earlier you get • opportunities to talk in detail about the caring

Visit www.lincolnshire.gov.uk/adultcare for help and information 43 role and how you feel instructions for others to follow in an emergency situation • tailored information and advice, including about other useful services, for you and the person you • support to access a break or help around the are looking after home. Depending on eligibility, this may be funded through a carer’s personal budget • identifying who else might help you in your caring role, and if necessary, assistance with practical How do I contact the Lincolnshire Carers support Service? • supporting your conversations with people and The Lincolnshire Carers Service is delivered in services such as GPs, social care and hospitals so partnership by Lincolnshire County Council’s that you are listened to, included and involved Customer Service Centre and Carers FIRST. The Customer Service Centre is the first point of • managing a hospital stay contact for all referrals and general enquiries regarding support for carers, and provides a • practical training to help with caring telephone based support service for carers. • advice and support for carers in the workplace Contact them on 01522 782224 from 8.00am to 6.00pm, Monday to Friday (except on public • eligibility for benefits and financial support holidays) or [email protected] • opportunities to access support groups and In an emergency, out of these hours, phone activities so you can meet others in a similar the Emergency Duty team on 01522 782333. situation Carers may contact the service directly, and any professional may refer a carer. • regular contact by telephone, Carers FIRST website, monthly e-bulletins and What’s On Carers FIRST provides a wide range of support for guides carers in the community. Visit www.lincolnshire.gov.uk/carers or • support with creating a Carer’s Emergency www.carersfirst.org.uk Response Plan, which provides detailed

What are the benefits of a carers’ assessment? A carers’ assessment is the opportunity for you to the Lincolnshire Carers Service. talk to someone about the impact that caring has on your life. We can talk to you over the telephone, Anyone who provides or intends to provide care or meet you in a community venue or in your home. for an adult can request a carers’ assessment The assessment looks at how caring affects your by contacting the Lincolnshire Carers Service. physical, mental and emotional wellbeing and Parent carers also have the right to a statutory whether you are able and willing to carry on caring. carers’ assessment. If you feel that what you do to It’s a chance to focus on you, your strengths, and look after your relative or friend has changed or your needs. increased, you can ask for a new assessment.

Following the assessment, we make a plan together Carers’ National Eligibility Criteria (Care Act, with you to support you. We also let you know 2014) whether you are entitled to a carers’ personal A carer meets the eligibility threshold if all three budget. We use the national eligibility criteria for criteria are met: carers (Care Act 2014) to help us make this decision 1. A carer’s need for support arises because (see adjacent). they are providing necessary care to an adult. As such, if the carer is providing care and You don’t have to meet the national eligibility support for needs which the adult is capable criteria to access the wide range of support from

44 Visit www.carechoices.co.uk for further assistance with your search for care of meeting themselves, the carer may not be • managing and maintaining nutrition providing necessary care. • developing and maintaining family or other personal relationships 2. As a result of the caring responsibilities, the carer’s physical or mental health is either • engaging in work, training, education or deteriorating or is at risk of deteriorating, volunteering or the carer is unable to achieve any of the • making use of necessary facilities or following outcomes: services in the local community, including • carrying out any caring responsibilities the recreational facilities or services carer has for a child • engaging in recreational activities • providing care to other persons for whom the carer provides care 3. As a consequence, there is, or there is likely • maintaining a habitable home environment to be, a significant impact on the carer’s in the carer’s home wellbeing.

What is a carers’ personal budget? A carers’ personal budget is a flexible way to • equipment to help ease the burden of household meet your assessed eligible needs. It is an amount maintenance such as a washing machine or of money that can be tailored to your unique dishwasher circumstances as needed. It can help pay for a short break, services or equipment. A carers’ personal • equipment such as a tablet or laptop for budget should give you a break and/or ease the household carers to maintain social contact with burden and impact of caring, as well as generally family and friends improving your health, wellbeing, and quality of life. • a course to help get back into employment

A personal budget may be given as a direct • short breaks such as sitting services so that carers payment. The payment covers a 12-month period, can take a regular break after which your needs will be reviewed. • leisure and recreational activities so that carers How can I use a carers’ personal budget? can recharge their batteries, be part of local The personal budget can be used in many different community life, and improve their health and ways to meet your eligible support needs. Examples wellbeing from other carers include: The personal budget cannot be spent on illegal • gardening and cleaning services to ease the activities, debts and bills, gambling, alcohol, or burden of household maintenance drugs. • travel expenses to help maintain family and social connections, preventing social isolation and A record of how the money has been spent must loneliness be kept.

Breaks from caring Being a carer can be a rewarding and positive How breaks can help experience but without breaks from your caring Breaks can help carers to: role it can also be tiring and overwhelming. Breaks • focus on other parts of their life are essential to a carer’s quality of life and personal wellbeing. • look after their own health needs

Visit www.lincolnshire.gov.uk/adultcare for help and information 45 • connect with family, friends and the community Overnight stays, weekend short breaks and longer holidays could be: • restore balance to their life • homecare arranged for a longer temporary • rest and recuperate period, or increased in frequency of visits, enabling the person to stay in the familiarity and Breaks can also be beneficial to the person they care comfort of their own home for to: • a personal assistant to provide longer-term care, • enjoy new experiences and activities enabling the adult to stay in their own home while you go on holiday • have a change of scene or routine • a free break, provided and funded by a charity, for • connect with different people you to recharge your batteries

What kind of short breaks can be organised? • a family-based short break, where a family host The best short break is the one that works for you and look after the person you care for in their own and your situation. Family and friends may be willing home for a period and able to offer some occasional, or even regular, • respite care in a care home or care home with help if asked. Service options, which usually involve nursing, booked in advance for a week or two, a cost, include: allowing you to plan a holiday

A regular break of a few hours a week could be: • a supported holiday, where you can go away with the person you care for, but additional • domestic help at home with tasks such as care support or inclusive activities are tailored gardening or laundry, allowing you time to access specifically to your needs, so you can relax and other activities or to rest without worrying about enjoy yourselves together. Revitalise or dementia these things not getting done adventure are examples of this. Supported stays • a befriending scheme, which may offer the person in hotels are also becoming a popular option in you care for company, and you some time to some areas yourself How do I access a short break? • replacement care such as a sitting service, so You can organise and pay for a short break yourself, the person being cared for can stay in their own by using the information provided in this guide, home, allowing you some regular time outside on www.lincolnshire.gov.uk, or by calling the the home. The shared lives scheme can be a good Customer Service Centre on 01522 782224 for option that many families value more information and advice. • support to get out and about, and do things that the person enjoys, either separately or together You can also access a short break, and find out whether you are eligible for funding towards it, • daytime support away from the home such as through a social care needs assessment for the community groups, activities, a personal assistant, person you care for, or through a carers’ assessment and day centres for yourself.

Lincolnshire Young Carers Service A young carer can be a member of any family, You may be supporting a parent, brother, sister, from any background, and in any situation. The grandparent or any other relative: Lincolnshire Young Carers service helps and • with a physical disability supports children and young people up to the age of 18 who are helping to care for someone at home. • with a mental health condition

46 Visit www.carechoices.co.uk for further assistance with your search for care • with a learning disability Anyone can refer to the service, including:

• who misuses alcohol or drugs • you

• with a sensory impairment, such as hearing or • a member of your family sight loss • a teacher • with a life-limiting condition • a school nurse • with any other long-term illness or condition • a social worker

The Young Carers Service understands that you may • any other professional be facing challenges at home, at school or college, in your work, or in your social life. You can contact the Lincolnshire Young Carers Service by phoning 01522 553275, emailing It offers a comprehensive service which includes [email protected], or at someone who will assess your needs, help you to Lincolnshire Young Carers, 1st Floor Business find good information, and make sure you get the Support Office, Municipal Building, West Street, right support. There may also be the chance to join Boston PE21 8QR. groups and activities with other young carers. Keeping people safe

Adult safeguarding – what it is and why it matters ‘Safeguarding’ means protecting an adult’s right 2. Prevention – it is better to take action before to live in safety, free from abuse and neglect. It is harm occurs. about people and organisations working together to ‘I receive clear and simple information about what prevent and stop the risks and experience of abuse abuse is, how to recognise the signs and what I can or neglect, whilst making sure that the person’s do to seek help.’ wellbeing is promoted, including having regard to their views, wishes, feelings and beliefs in deciding on any action. 3. Proportionality – the least intrusive response appropriate to the risk presented.

We will always promote your wellbeing in our ‘I am sure that the professionals will work in my safeguarding arrangements. Professionals in interests as I see them and they will only get Lincolnshire will work with you to establish what being involved as much as needed.’ safe means to you and how that can be best achieved. We want to make safeguarding personal to you. 4. Protection – support and representation for those in greatest need. The six key principles which underpin all our adult safeguarding work are: ‘I get help and support to report abuse and neglect. I get help so that I am able to take part in 1. Empowerment – people being supported and the safeguarding process to the extent I want.’ encouraged to make their own decisions and informed consent. 5. Partnership – local solutions through services working with their communities. ‘I am asked what I want as the outcomes from the safeguarding process and these directly inform Communities have a part to play in preventing, what happens.’ detecting and reporting neglect and abuse.

Visit www.lincolnshire.gov.uk/adultcare for help and information 47 ‘I know that staff treat any personal and sensitive • ascertain your views and wishes and the outcome information in confidence, only sharing what you want. In Lincolnshire, we have also included is helpful and necessary. I am confident that the word outcome here, as we want to talk to you professionals will work together and with me to about the outcome that you want to achieve from get the best result for me.’ the outset. This is so that we know what it is that you want to ‘come out’ of our conversations with 6. Accountability – accountability and transparency you. We can then together: in delivering safeguarding. – assess the need for protection, support and ‘I understand the role of everyone involved in my redress and how they might be met life and so do they.’ – protect you from abuse and neglect in What are abuse and neglect? accordance with your wishes There are various ways that people can be harmed. – make decisions as to what follow-up action A person can be harmed once or multiple times and should be taken with regard to you or the the abuse can affect one or more people. Abuse can organisation responsible for the abuse or be long-term in the context of an ongoing family neglect relationship, such as domestic violence or persistent psychological abuse, or opportunistic abuse where – enable you to achieve resolution and recovery money or jewellery has been left lying around. Who should I contact? How can we help you? The Customer Service Centre is the first point of As professionals, we can help you think about your contact for any member of the public concerned life and what you want to do to help you to be safer. about any issue regarding the safeguarding of adults. The Customer Service Centre will contact the We use the six objectives that we have been local Safeguarding team as appropriate. given by legislation to help us guide your and our thinking about the risks in your life and what you You can contact the Customer Service Centre want to do about them. We may do this with or on 01522 782155, 8.00am to 6.00pm weekdays. without professional partners (if they can assist Outside of this time, you can contact the Emergency you), and the scope and nature of our involvement Duty team on 01522 782333, 5.00pm to 8.45am will be determined by the needs and risks that are Monday to Thursday and from 4.45pm on Fridays presented. We will work in partnership with you and through to 8.45am on Mondays with a 24-hour help you decide about taking any actions in your life. service on Bank Holidays. The six objectives of an enquiry into abuse or You should contact the police on 101 for anything neglect are to: that is not an emergency or dial 999 if you think that • establish the facts someone is in immediate danger. Making your voice count

If you feel something is not right or you are unhappy and need further support and advice, there are many ways to get your voice heard.

Independent advocacy Social care and mental health advocacy secure your rights and represent your interests is Having someone to speak on your behalf, help you often known as independent advocacy. Advocacy

48 Visit www.carechoices.co.uk for further assistance with your search for care can help safeguard people who are vulnerable by during an assessment and at other times when you speaking up for them. It empowers people with want to be heard. physical or learning disabilities, older people, those with mental health issues, and carers to make For all enquiries, contact Total Voice Lincolnshire. informed choices and decisions about their own Tel: 01522 706580 • Text: 07860 018887 health and social care. Advocacy is completely Email: [email protected] independent from organisations that provide social Web: www.totalvoicelincolnshire.org care services. Unit 6, Allenby Business Village, Crofton Road, Lincoln LN3 4NL Independent advocacy services in Lincolnshire are provided by Total Voice Lincolnshire. This is NHS Complaints Advocacy a partnership of organisations which includes NHS Complaints Advocacy is available if you need Voiceability (providing advocacy for adult users of help to express your concerns and you wish to social care and mental health services), Barnardo’s complain about the care or treatment you have (advocacy for children and young people) and received from the NHS. This free, independent Age UK Lincoln (advocacy for older people in the and confidential advocacy service, which is open community or in residential services that do not to anyone who needs help to make a complaint, is qualify for a statutory advocate). provided in Lincolnshire by POhWER.

Some of the services Total Voice Lincolnshire Tel: 0300 200 0084 provides have certain qualifying criteria. If you feel Minicom: 0300 456 2364 you might want the support of an advocate, the first Text: send the word ‘pohwer’ with your name and step is to contact Total Voice for an informal chat. number to 81025 Email: [email protected] If the service can help, an advocate will talk to Web: www.pohwer.net you about your concerns, help you explore your Skype: pohwer.advocacy options and choices, and assist you to find the right Fax: 0300 456 2365 information and advice. If it is appropriate, and with Write to: POhWER, PO Box 14043, your agreement, your advocate will support you to Birmingham B6 9BL express your views and opinions at care meetings,

Lincolnshire NHS Patient Advice and Liaison Service (PALS) PALS is a confidential service that helps patients, Write to: Patient Experience Team, Grantham and their families, and carers to find answers to District Hospital, 101 Manthorpe Road, questions or concerns regarding the care or Grantham NG31 8DG treatment received from NHS Trusts in Lincolnshire. PALS is available Monday to Friday, 8.00am to PALS listens to people’s concerns, suggestions or 4.00pm (except public holidays). queries and helps to sort out concerns or problems quickly. It provides information about local services, and aims to use the patient experience to help shape and improve local health services.

Telephone the PALS services at: Lincoln County Hospital on 01522 707071 Grantham and District Hospital on 01476 464861 Boston Pilgrim Hospital on 01205 446243 Email: [email protected]

Visit www.lincolnshire.gov.uk/adultcare for help and information 49 Making a comment or complaint about care services At Lincolnshire County Council, we aim to give Email: [email protected] people an excellent level of customer service. As a Fax: 01522 516137 public authority, we want to make sure that people Web: fill in an online feedback form at are always satisfied with our services and ensure www.lincolnshire.gov.uk/feedback that we provide professional services to meet Write to: people’s needs. To help make this happen, we want PO Box 841, Lincoln LN1 1ZE to hear from you. Your comments are vital in helping to bring about real improvements in our services. If the care you are receiving is regulated, for example in a care home or where personal care is It is always best to raise a concern directly with the provided at home, this will be subject to standards manager of the service concerned. This way, issues set by the Care Quality Commission. can be resolved at an early stage. If you are unhappy with the outcome of your If the care you receive is arranged or funded complaint to Adult Care, or if you pay for your care through Lincolnshire County Council and you yourself, you can contact the Local Government and are not satisfied with the response you receive Social Care Ombudsman. from the care provider, you can speak to your practitioner or raise your concern with us. Tel: 0300 061 0614 Tel: 01522 782060 Web: www.lgo.org.uk

Healthwatch Lincolnshire Healthwatch is your independent consumer health or care services and making sure they are champion for health and social care in Lincolnshire, aware of the concerns and issues raised by local putting you at the heart of health and social care people services. • following up any concerns or issues raised by residents to ensure they are responded to and Its role is to give local people a voice to influence working to ensure they have an impact on how and challenge how health and social care services services are run are provided locally. It does this by listening to and talking with residents from all parts of the • influencing the way services are set up and community and by holding service providers to commissioned account. It is here to make sure your views are heard by the key decision makers. Healthwatch has legal powers to look into specific areas of concern and, as a result, to make Healthwatch Lincolnshire can help you to get the recommendations on how services can be improved. best out of health and care services by: Where appropriate, they will be able to alert healthcare providers and regulators to concerns • providing you with information about your local that have been raised about specific services, health services and how you can access the help you or care matters. need

• listening to your views about what is and isn’t Tel: 01205 820892 working well Email: [email protected] Web: www.healthwatchlincolnshire.co.uk • signposting you when you need to make a Twitter: @healthwatchlinc complaint about care Facebook: www.facebook.com/healthwatchlincolnshire • working with the organisations that pay for your

50 Visit www.carechoices.co.uk for further assistance with your search for care Accessing care and support

There are various services available to help you if or offer extra care and support after you have you need some extra support to manage day-to- been discharged. Your needs and wishes are most day. They can prevent you from going in to hospital, important throughout the process.

Assessment and eligibility for care services Assessment will only be shared with other agencies involved Assessment is the process of gathering and sharing in your care with your permission. In exceptional information to build an understanding of your circumstances, and where the law says we must situation. The assessment is really important to show it to someone else, we may need to share your understand your own strengths, what you can information without getting your permission first. do for yourself, what help and support there is around you, as well as where you have difficulties. Will I be able to get help? The assessment also helps us to understand what After the assessment, we will identify and agree outcomes you want to achieve. The process should your needs with you and discuss the help and be beneficial to you and it is important that you are support available to meet them, according to the as fully involved as possible. seriousness of your situation. We will also look at your financial situation and determine whether we The assessment may happen face-to-face where can make a contribution to the cost of your care. you live, in a hospital, or in the place you are staying. See page 56 for further information about paying Some assessments take place over the phone. for care. Alternatively, you may wish to undertake your own assessment with the support of other people. In If you are eligible for help from us, we will aim to these cases, we will still ensure the assessment arrange this within seven days of the assessment is accurate and appropriate and may still need to being carried out. If you are not eligible for help, involve other relevant people to understand your we will give you information and advice about situation. services that are available to help you to continue to live independently and to maintain your quality The assessment will show all the needs we have of life. identified and enable us to determine which of your needs are eligible for care and support. We will Eligibility always ensure you have a copy of your completed The Care Act (2014) introduced a ‘national eligibility assessment, which will include a statement of your threshold’. This means that every authority uses eligible needs. clear and consistent national criteria to assess people for care and support. The steps to deciding How quickly will this happen? eligibility are: If your situation is very urgent, you are in a crisis, or you are at serious risk of harm, we will aim to see Step 1 – We need to ensure that your needs result you within 24 hours. If your carer is finding it very from you having a physical or mental impairment difficult to cope, we will try to see you within seven or illness. If your needs don’t stem from illness or days. In any other case we will see you within a impairment, you will not be eligible for support. timescale that is appropriate to your circumstances. Step 2 – Where your needs do stem from illness or What about confidentiality? impairment, we consider whether they prevent you We respect your privacy at all times. Any information from achieving any of the ten ‘eligibility outcomes’ you give us will be treated as confidential and (listed overleaf).

Visit www.lincolnshire.gov.uk/adultcare for help and information 51 To meet the eligibility threshold, you must be unable Step 3 – Where you are unable to achieve two to achieve two or more of these outcomes. ‘Unable or more of these outcomes, we must make a to achieve’ can mean that you are totally unable to judgement about whether there is significant achieve it, that you are unable to achieve it without impact on your wellbeing as a result. Together, we assistance, or that you are able to achieve it but with will explore the impact your needs have on your significant difficulty, pain or distress. wellbeing.

The outcomes are: If you meet the eligibility threshold, we will state • managing and maintaining nutrition which of your needs are eligible for Adult Care support and which are not. If we believe any of • maintaining personal hygiene your identified needs do not significantly impact • managing toilet needs on your wellbeing, we will record these as ineligible • being appropriately clothed needs. If we believe any of your identified needs do impact significantly, we will record these as eligible • being able to make use of the home safely needs. • maintaining a habitable home environment • developing and maintaining family or other Ask your assessor if you would like more details personal relationships about the national eligibility threshold. • accessing and engaging in work, training, What if I don’t agree with the eligibility education or volunteering determination? • making use of necessary facilities or services in If you are not happy with the outcome of the the local community, including public transport assessment, you can ask us to look at your situation and recreational facilities again with you. If you are still not happy, you can get • carrying out any caring responsibilities the adult in touch with us to make a comment, suggestion or has for a child complaint (see page 50).

Personal budgets What is a personal budget? situation. The assessment will be completed with A personal budget is made up of the amount it you to help us understand: would cost to meet your eligible support needs. • your strengths Depending on an assessment of your finances, this can be paid directly to you as a direct payment (see • what you can do for yourself page 53), so that you can arrange your own care and support, or we can arrange your care and • what support you have around you support for you, or you can have a combination of • where you have difficulties these two options. • the outcomes you want to achieve A personal budget gives you the independence to choose and control the support that is best for The assessment process is explained in more detail you. on page 51.

How do I get a personal budget? You will need to have a financial assessment to You can have a personal budget if you have determine whether you will have to contribute to an assessment which identifies that you have the cost of your care and how much this will be. eligible needs that require care and support. The assessment process will help to gather and share For more information on paying for your care, information to build an understanding of your see page 56.

52 Visit www.carechoices.co.uk for further assistance with your search for care Will I manage my personal budget? and supports you to achieve your goals. If it is agreed that you need a personal budget, you will be contacted to advise you of the amount of We can arrange support for you, or you can have personal budget you have and, if appropriate, what support from a third party to do this, or you can your contribution will be. We will help you put a care arrange your support using a direct payment with as and support plan together which meets your needs much or as little help as you wish.

Direct payments If you are eligible for support after a social care with your assessed needs. From time to time, we will assessment (see page 51), you will receive a personal check with you to make sure everything is going well budget. You can choose to have your personal and that your personal budget is supporting you to budget as a direct payment instead of asking us to live your life in the way that you wish. arrange services for you. You can use the money to employ somebody Depending on the amount of money involved, yourself, for example, a personal assistant, or choose this may be paid as a one-off sum or an ongoing the service of an agency/organisation to provide the payment (e.g. monthly for support costs). It is support. If you choose to employ a personal assistant paid directly to you or your representative to give or use a care agency that is not commissioned by more flexibility over how your care and support is Lincolnshire County Council, you become their direct arranged and provided. This allows you to meet your employer. Therefore, direct payments may enable assessed eligible needs and to achieve your agreed more control, choice and flexibility over how you outcomes. plan your support to fit with your life and better meet your needs. A prepaid card account will be set up by Lincolnshire County Council for ongoing direct payments, unless There are several activities that may have been it has been agreed that you will set up your own identified in your support plan for which you might separate bank account. use a direct payment:

Direct payments are voluntary, and you need to • personal care such as washing, showering, request or agree to have one. People often have the dressing and help with toileting most choice and control over how their care and • support with daily activities, including getting out support needs are met if they receive their budget and about to do shopping, meeting friends and as a direct payment. If you choose a direct payment, family or taking up an activity we will ensure you get the information and help you need to take a direct payment and make the most • short breaks or respite care of your personal budget. Alternatively, if you choose • support for your carer to help them continue in not to have a direct payment, we can arrange their caring role support services for you. If you decide to have a direct payment, you can change your mind about • buying a bus or train pass this at any time. • other community-based activities instead of a day What can direct payments be used for? service Direct payments need to be used lawfully; however, they can be used flexibly and creatively to meet your There are some things that direct payments cannot eligible unmet needs and achieve your outcomes. be spent on, for instance: • services that should be provided by the NHS You spend the money in ways that best meet your needs and achieve your desired outcomes. You are • to fund personal daily living costs, debt repayment, in control as long as you spend the money in line investments, gambling, or for any illegal purpose

Visit www.lincolnshire.gov.uk/adultcare for help and information 53 • any personal contributions resulting from a financial manage the direct payments on your behalf. assessment, such as your financial contribution towards your care and support Managing a direct payment for someone else If you want a direct payment, but do not wish to • employing a spouse, partner or other close manage it yourself, a ‘nominated person’ can receive relative, if that person lives in the same household the direct payment and manage it on your behalf. as the direct payment recipient (however this may be agreed by Lincolnshire County Council in If a person lacks capacity, an ‘authorised person’ can exceptional circumstances if it can be satisfied that request a direct payment and manage it on their it is necessary to meet the person’s needs, or if the behalf; this will usually be a carer, family member or person needing care is a child and it is necessary to friend. promote the child’s welfare). A spouse, partner or other close relative living in the same household can, however, provide management and/or An ‘authorised person’ receiving a direct payment administrative support for the direct payment. The on behalf of someone else who lacks capacity must: details and amounts will be agreed and recorded in • act in the best interests of the person who lacks your care and support plan capacity • making cash payments – payments to care or • make sure that the person has as much input as service providers should be made by card payment, possible into decisions that affect them bank transfer, standing order or direct debit, unless • let us know as soon as possible if it seems that the an alternative is agreed in your care and support person might be regaining the mental capacity to plan make their own decisions

Most direct payments are made to meet regular Penderels Trust is commissioned by Lincolnshire ongoing support needs, but they can also be made County Council to support adults and children as a single payment, for example, to purchase a short who receive a direct payment in the county. They break. can discuss the levels of support and the services that their team offers. This may range from solely The choice and control that a direct payment enables information and advice on becoming an employer is an attractive option for many people. However, through to their personal assistant finder, Good some people may be unsure whether they want or Employer Workshops, recruitment, payroll or, in could manage a direct payment. In these cases, the some instances, managed accounts. council can provide you with a mixed package of care.

Tel: 02476 511 611 A mixed package of care may consist of a smaller Email: [email protected] direct payment, with some care and support arranged Web: www.penderelstrust.org.uk by the council or a provider. This allows people to try out direct payments, before deciding whether If you would like to find out about managing to receive their entire personal budget as a direct direct payments for someone you care for, payment. please contact the Customer Service Centre on 01522 782155 or If you aren’t able to, or don’t want to manage your [email protected] own finances, it’s possible for another person to

Care and support in prison If someone is in a prison, or approved premises such care and support. Adult Care has a duty to assess as a bail hostel, and is having difficulty carrying out the needs of any prisoners residing in Lincolnshire’s aspects of their daily living, they may be eligible for prisons and approved premises if they appear to

54 Visit www.carechoices.co.uk for further assistance with your search for care have care and support needs, in the same way that support needs, Adult Care may arrange for care and we assess the needs of people in the community. support and/or equipment to be provided to meet Where their assessment identifies eligible care and those needs.

Transitional Care Transitional Care is designed to prevent your needs Outcomes – We will work with people to understand from escalating, reduce the impact of your needs, what is important to them and support them to and delay your need for ongoing care and support. achieve the outcomes they identify.

It is designed to promote faster recovery from Empower – We will recognise that people are illness, prevent unnecessary acute hospital individuals, not patients or conditions. Our role is to admission and premature admission to long-term support people to be stronger, more confident and residential care, support timely discharge from in control of their own lives. hospital and maximise independent living. Innovative – We will not match people to services, but will build on the permission we have to develop Transitional Care teams will work with you to look and utilise new ways of supporting people to meet at alternative solutions and ways in which we can their goals. enable you to remain in your own home. Risk – We will be positive in our identification of Lincolnshire health and care staff work within the risks and support people to make their own choices Home First principles: about how and where they wish to live.

Home – We will support people to remain in their Strengths – We will recognise that everyone we own homes wherever possible and, if they are not at work with has strengths and assets. We will support home, we will strive to ensure they return home as people to identify these assets and work with them swiftly as possible. to utilise them in the best possible way.

Urgent Care Urgent Care is provided for people who experience a If you have a short-term health crisis which can be health need which requires urgent clinical attention, safely managed at home, a referral for a home visit but not hospital admission. can be made by your GP or via the East Midlands Ambulance Service (EMAS). Urgent Care is available at Urgent Care Centres and, when appropriate, in your own home, allowing you The Urgent Care practitioner will assess your to live safely in your home and providing peace of situation, stabilise your condition, and get you mind for your family. comfortable so you can recover in your own home. They will ensure you have the necessary support You can access Urgent Care without an appointment and treatment in place and make any referrals as at Urgent Care Centres; call 111 and someone will necessary. This means that you don’t have to have advise you of your nearest service. an unnecessary trip to hospital.

Home-based reablement service The reablement service provides short-term, lost because of poor health, disability, a period in intensive support to you in your own home. It is hospital, or problems at home. about giving you the opportunity and confidence to relearn and regain some of the skills you may have Reablement is very much a personalised service. The

Visit www.lincolnshire.gov.uk/adultcare for help and information 55 kind of support given is tailored to your individual • keeping and improving your independence and needs and focuses as much on your emotional safety in areas of daily life and social needs as on your medical and physical • improving your quality of life needs. The home-based reablement service will support you to regain the ability to perform your • reducing the need for ongoing care and support usual activities such as cooking a meal, washing, and getting about so that you can do things for yourself How does the reablement service work? again. Following a referral to the service, a member of the reablement team will visit you to discuss your needs. The following are examples of activities that the Together, you will agree what goals you are working service might help and support you with: to achieve. These goals will then be written down in a reablement care plan. Reablement support will take • personal care place in your own home. • preparing meals The reablement service will arrange for your care • shopping to be delivered by the reablement support workers. • teaching you, and practising, exercises They will review your progress towards your goals, oversee your care, and agree the right time for • ensuring a safe home environment discharge from the service. The team will keep in • finding practical solutions to support your regular contact throughout your reablement journey. independence What happens when your reablement ends? • working closely with other professionals such as At the end of the agreed reablement period, the Occupational Therapists reablement service will assess your ongoing needs. • promoting community activity and social integration If you still need continued support, they will discuss this with you and, if appropriate, refer you for an • supporting you in your own home assessment. Paying for care and legal issues

When we arrange services for you, you may be asked to contribute towards the cost of care at home or in a care home, depending on your personal circumstances.

Financial assessment To determine whether you will need to contribute your care and support. towards the cost of your support, we will conduct a financial assessment. This will look at your capital, If you have capital and savings of less than £14,250, savings, and income. Most people are likely to have you may be asked to contribute part of your income to contribute something towards the cost of their towards your care costs and Lincolnshire County care. The value of your home is included as part of Council may meet the shortfall. your capital in this assessment if you are moving into residential care, except in limited circumstances. It is If you have capital and savings between £14,250 and not included if you are receiving care in your home. £23,250, you are likely to have to contribute towards the cost of your care. You may need to contribute part If you choose not to have a financial assessment, of your income, and a sliding scale operates whereby you will be responsible for paying the full cost of you contribute £1 for each £250 you have in capital

56 Visit www.carechoices.co.uk for further assistance with your search for care and savings above the lower figure. New placements Category of care (per week) If your capital and savings amount to more than £23,250, you will likely have to pay the full cost of Older people £483 your care yourself. However, you are still entitled to residential an assessment of your needs by Lincolnshire County Older people high Council and you may be able to get some support with £531 dependency funding your care, see page 58. Older people nursing £531 If you are funding your own care in a care home or Mental health care home with nursing, contact our Customer Service £503 Centre on 01522 782155 when you have £30,000 in residential capital and savings. This allows for a referral to the Mental health nursing £531 appropriate team to take place as it can take several Physical disability weeks for the process to be completed. See below for £623 more on running out of money. Figures mentioned residential/nursing here may change during the lifetime of this directory. The learning disabilities contribution to care costs If you are eligible for support from us and you are has now been replaced by a series of rates designed moving into a care home or care home with nursing, to reflect the variable demands of service users with you will be given a choice of homes that charge the learning disabilities and the size of their home. amount we would usually pay for someone with your needs. If the home you choose charges a fee Category of learning New placements in excess of the funding limit, you will need to find disability (per week) someone else to meet the additional amount. This is Moderate for often referred to as a ‘third party payment’ or ‘top-up’ £599-£686 (explained further on page 59). appreciable needs Medium for substantial Our contribution to your care costs £686-£773 needs The following rates are the maximum we will pay to a provider if we are supporting you in a care home Very intensive, high or care home with nursing and are contributing levels of care, very £859-£945 towards the cost of your care. The rates shown will be complex needs reviewed in April 2019 and include a person’s assessed One-to-one hourly rate £10.71 contribution as well as our contribution.

Running out of money If your capital and savings are likely to reduce to party payment’; see page 59 for more information. If £23,250 through payment of care fees, you must let funds for a top-up are not available, you will need to us know well in advance. We suggest contact is made find accommodation which can meet your needs at with the Customer Service Centre when your capital our fee level. and savings have reached £30,000. We will undertake an assessment of your circumstances before deciding Understanding your rights before moving into care if we will make a contribution. is essential. There are several financial products and specialist companies that may be able to help. If you become eligible for support with funding your care, and the home you are living in charges more It is important to seek independent financial and legal than our fee levels, you must find someone to help advice before committing yourself to anything. See pay the difference. This is known as a ‘top-up’ or ‘third page 59 for more information.

Visit www.lincolnshire.gov.uk/adultcare for help and information 57 Non-means tested support Some support may be available to you without You may also want to consider applying for Universal Lincolnshire County Council needing to look into Credit (if you are under pension age) or Pension your finances. Credit (if you are over pension age).

Benefits Disability Living Allowance is not available to new Attendance Allowance, Disability Living Allowance, claimants as it is being replaced with Personal and Personal Independence Payments are non- Independence Payments. Contact the Customer means-tested and non-taxable benefits from the Service Centre if you’re not sure what you should Department for Work and Pensions. There are claim. different rates depending on the level of your needs. Everyone who needs care should consider NHS Continuing Healthcare claiming these benefits; however, they will not be NHS Continuing Healthcare is fully-funded care and paid if you are, or become, a permanent resident in a support, provided and paid for by the NHS. To be care home. eligible, your needs must be primarily health-related and are likely to be severe. If you are eligible for NHS If you are entitled to the mobility component Continuing Healthcare, you can receive the services of Disability Living Allowance or Personal in any setting, including your own home or in a care Independence Payment, this payment will not stop home. The NHS will pay if you need healthcare from once you are in a care home and is not included in a community nurse or a therapist as well as personal your financial assessment. care to help you at home.

Self-funding your care Paying for care can be an expensive and long-term fee to join the scheme which covers legal and commitment, so we strongly recommend that administrative costs for the lifetime of the loan. you seek specialist information and advice before There will also be legal disbursement costs. entering into any arrangements. It is important that you seek specialist advice from appropriately Lincolnshire County Council may limit the amount of qualified and regulated financial advisers, see page the loan, depending on the equity in your property. 59 for more information. NHS Nursing Care Contribution Twelve-week property disregard Whether you are a temporary or permanent If your former home is included in your financial resident, if you live in a care home that provides assessment but your other capital and savings are nursing care, you may be entitled to a non-means- less than £23,250, you may be entitled to a 12 week tested Registered Nursing Care Contribution property disregard. This means that Lincolnshire (sometimes referred to as Funded Nursing Care) County Council may share the cost of the first 12 towards the cost of your nursing care (currently weeks if it is agreed that care is needed. £158.16 per week for the standard rate). This is paid directly to the home. Deferred Payment Agreements After the twelve-week property disregard period, you may be entitled to join the Deferred Payment Scheme. This allows you to delay selling your former home during your lifetime. Any fees paid by the council will be charged against the value of your home and must be repaid once the house is sold or from your estate. Interest is payable throughout the period of the loan and there is also a one-off

58 Visit www.carechoices.co.uk for further assistance with your search for care Third party payments If you are eligible for support, you will be offered If the additional payments stop being paid for any a choice of homes that meet the council’s funding reason, then you should seek help and advice from rates. Lincolnshire County Council. You may have to move to a cheaper home within the council’s funding If you decide to live in a more expensive home and levels. someone can make an additional payment for you, they will have to pay Lincolnshire County Council If you are already resident in a care home and no the difference between its rate and the amount the top-up was required at the time you became a home charges. This additional payment is called a resident, the home may seek to introduce one at ‘top-up’ or ‘third party payment’. a later date, which would need to be agreed first with Lincolnshire County Council. This may happen You are not allowed to make this additional payment if a change to your arrangements is made at your yourself, except in limited circumstances, so the request or with your agreement. responsibility usually falls to a family member, friend, or charity. It is important to note that Lincolnshire County Council has a duty to offer you a place at a home Before anyone agrees to pay your top-up, they that accepts their funding rates. If no such place is should be aware that the amount may increase, available, a top-up should not be charged. usually once a year, and they need to be confident that they can sustain the payments for as long as More information about third party payments can they are required. They will need to sign a contract be found in the funding information pack at with Lincolnshire County Council to confirm that www.lincolnshire.gov.uk/adultcare they are able to do this.

Seeking financial advice Age Care Advice Planning for your future care and support needs can Care Planning in Lincolnshire be complicated and funding care can be expensive. Professional advice may be helpful in enabling you Self Funder (and your family) to identify the most suitable and cost-effective solution. Assessment Service Age Care Advice help self funders find, Everyone is encouraged to seek unbiased, expert coordinate and monitor their care. We advice from independent financial advisers to promise to: help work out how to pay for long-term care. • Offer competitive costs for this process Independent financial advisers are regulated by the Financial Conduct Authority (FCA) and must • Assess what care you require within 48 hours of first contact take shared responsibility for the suitability of any product they recommend. • Provide you access to our experienced local assessors 7 days a week Unlike advisers who are tied to particular providers, • Use the whole care market and direction to specialist care-fees advisers can offer advice on find the best care for you products from across the whole market.

Tel: 01476 552137 | 07772 992 732 A list of independent financial advisers who are Email: [email protected] accredited by the Society of Later Life Advisers can www.agecareadvice.co.uk be found at www.societyoflaterlifeadvisers.co.uk or you can call 0333 202 0454.

Visit www.lincolnshire.gov.uk/adultcare for help and information 59 There’s also several organisations that will provide free advice about funding care and support. These are a good place to start if you’re looking for information and want to see what options are available.

Age UK Tel: 0800 055 6112 Web: www.ageuk.org.uk/moneymatters

Citizens Advice Web: www.citizensadvice.org.uk

Money Advice Service Tel: 0800 138 7777 Web: www.moneyadviceservice.org.uk

How solicitors can help A solicitor can give you impartial advice about wills, consideration of the benefits, risks and implications, making gifts, estate planning, and Lasting Powers of particularly on any future liability for care costs or Attorney (LPAs). Some can also offer guidance on tax liability. immediate and long-term care plans and can ensure the NHS and County Council has made the correct Solicitors for the Elderly contribution to your fees. Solicitors for the Elderly (SFE) is an independent, national organisation of lawyers who provide LPAs allow you to appoint someone you trust to specialist legal advice for older and vulnerable make decisions on your behalf for when you are people, their families and carers. unable to do so yourself. An LPA for Welfare can only make decisions about your personal welfare, which Email: [email protected] includes your healthcare and giving consent to Web: www.sfe.legal medical treatment. An LPA for Property and Finance NB: Please be aware, the SFE administration team can only make decisions about your property and are not qualified to give legal advice, but can help financial affairs. An LPA is only valid once registered to locate a solicitor who may be able to help you. with the Office of the Public Guardian. Care home contracts for self-funding residents The Court of Protection can issue orders directing If you are self-funding your care and have a contract the management of your property and financial with your care provider, it is important to speak to affairs if you are incapable of managing your own solicitors with experience in this field. Any contract affairs and you do not have an LPA. should explain: • the cost of care An ‘advance directive’ allows you to communicate your wishes in respect of future medical treatment, • what services are included in the price and how but it is not legally binding. You may instead wish to often this is reviewed make a living will, properly known as an ‘advance • what complaints procedure is in place decision’, setting out treatment that you do not want to receive in specified circumstances. This • what your rights are and the obligations of the would legally have to be honoured, even if there is a care provider under the contract risk that you may die as a result. • the procedure for cancelling a contract Any proposed gift out of your estate needs careful • the administering of medication

60 Visit www.carechoices.co.uk for further assistance with your search for care Care homes and housing options

You may feel that you have exhausted all the options This section describes the housing options available to remain living at home and that it is time to look to you and the different levels of care you may at moving into more purpose-built accommodation need if you decide to move in to a residential with support provided. environment.

Extra care Extra care housing supports you to live Extra care is a chargeable service. If you are eligible, independently for as long as possible. Extra care you will be offered a financial assessment to ensure provides a secure environment, with care services you are not asked to contribute more than you can available 24-hours a day. Each apartment has a afford. For more information, see page 56. kitchen, bathroom, up to two bedrooms and a living room. Extra care housing developments provide Extra care housing schemes communal facilities such as restaurants, hair salons, • Mayfields, Boston – Mayflower Housing and areas for regular social activities. Tel: 01205 318500 or 0300 365 5000

Although there are variations from scheme to • Brick Kiln Place, Grantham – LACE Housing scheme, there is the opportunity to rent, part Tel: 01476 516358 purchase or fully own an apartment. Whichever of these options you choose; your apartment • Elizabeth Court, Louth – Waterloo Housing will be your home. Should you currently benefit Tel: 01507 354004 or 0800 435 016 from financial help paying your rent or receiving • Eslaforde Gardens, Sleaford support, this will still be available subject to your – North Kesteven District Council circumstances. Tel: 01529 414155

In Lincolnshire, there are extra care schemes in • Olsen Court, Lincoln – LACE Housing Louth, Lincoln, Bourne, Sleaford, Grantham, Boston, Tel: 01522 522458 Skegness and Sutton-on-Sea. The schemes are • Reverend Bill Baker Court, managed by registered social landlords and we are Sutton on Sea – Anchor Housing working with developers to increase the number of Tel: 0345 140 2020 schemes. • Worth Court, Bourne – LACE Housing Extra care housing provides peace of mind that Tel: 01778 423138 someone is always on hand to help if required and is • Barratt Court, Skegness – Waterloo Housing something we are seeking to increase the availability Tel: 01754 899500 or 0800 435 016 of throughout Lincolnshire.

Sheltered housing and retirement housing Sheltered or retirement housing is suitable if you available to rent or buy. Schemes usually consist of like living independently but want the reassurance between 15 and 40 dwellings, which may be bed- of knowing that assistance is on hand if there is an sit rooms, self-contained flats, bungalows or luxury emergency, or if you expect to be away from home apartments. for long periods and want to know that your home is safe. Often called retirement housing, there Some schemes are simply housing designed to meet are many types of sheltered housing schemes, the needs of older people. The majority of schemes

Visit www.lincolnshire.gov.uk/adultcare for help and information 61 have a scheme manager or warden and a community charge, ground rent, Council Tax and utility bills. alarm service. There are often communal facilities such as a lounge, laundry, guest flat and garden. Sheltered housing is also available to rent from local Meals are not normally provided, but a few schemes councils or housing associations (social housing). include a restaurant and may arrange hot meals. Some charitable organisations also offer sheltered Sheltered housing is offered by independent housing housing. Residents must apply to their local district, and care organisations throughout the county. borough, or city council or housing association for a place in sheltered housing accommodation. Sheltered or retirement housing that is available to buy is usually built by a private developer. Make sure Properties are generally allocated to those who you only buy from a builder who is registered with an need it most through a system called ‘choice-based accredited body, such as the National House Building lettings’, so applicants will have their needs assessed Council. Before buying any retirement housing, make against a list of criteria. Different councils and sure you find out about running costs, such as service housing associations have their own eligibility criteria.

Care homes All care providers in the country must be registered care homes’. If you are reasonably active but would with the Care Quality Commission (CQC), which will like greater security and care, subject to a needs inspect and rate them for quality and safety. These assessment, a care home only offering personal care reports and quality ratings are available from the care may be the option you choose. home or the CQC website at www.cqc.org.uk Personal care includes support with bathing, feeding, Care homes offering personal care only dressing, and help with mobility. Listings of care These are commonly referred to as ‘residential homes in Lincolnshire begin on page 75. Priory Court Enhancing life, excelling in care

Residential, Nursing and Respite Care Priory Court provides the very best in care, with a rating of “Good in all Categories” from the Care Quality Commission (CQC). • Light and spacious en-suite bedrooms, some opening onto landscaped gardens • Nutritious and balanced menus designed for a healthier lifestyle • Relaxing salon providing hair, beauty and barber services • Attractive views towards St. Leonard’s Priory • Daily Well-being Programme packed with activities, events and outings See our lovely home life at facebook.com/PrioryCourtHome Call the Priory Court Home Manager on 01780 766130 Priory Court Care Home | Priory Road | Stamford | PE9 2EU | www.averyhealthcare.co.uk

62 Visit www.carechoices.co.uk for further assistance with your search for care Care homes with nursing by the NHS directly to the home. This is called NHS- These used to be known as ‘nursing homes’. A care Funded Nursing Care and the amount is set nationally. home with nursing provides the same care and Currently, this is a flat rate of £158.16 per week. support as a care home offering personal care, but with 24-hour nursing staff on hand. If you think you Personal care is not paid for by the NHS and must be may need nursing care in a home, you will need to paid for by you if your capital/savings exceed £23,250. be visited by Adult Care to assess the care you may See page 56 for further information about paying need. This visit might be in your own home or in for care and page 51 for an explanation about being hospital if you have been ill. You will be fully involved assessed for care services. in planning your care needs. It is important that you get your nursing assessment done before you If a care home providing nursing care is the best go into the home. You can contact the nurse case solution for you, we will give you information to management teams for your area through the clinical help you find a home that meets your requirements. commissioning group that your GP belongs to. Listings of care homes with nursing begin on page 75. Figures mentioned here may change over the life of The cost of the nursing care part of your fees is paid this directory.

Choosing a care home Moving to a care home is a major step. Support times of the day, and reading the Care Quality options are developing all the time and it is important Commission reports. Copies of the inspection reports to be sure that you have explored all the options are available at www.cqc.org.uk or by telephoning available to help you to remain in your own home. 03000 616161. You will also need to find out Contact the Customer Service Centre on 01522 about the cost of living at the home. There may be 782155 or visit www.lincolnshire.gov.uk/adultcare additional costs which are greater than the amount the council is able to pay if we are contributing Once you are sure that a care home really is the right towards the cost of your care. See page 56 for further option, you might want to consider visiting your information about paying for care and page 59 for an choice of home more than once, perhaps at different explanation of third party payments.

NHS continuing healthcare NHS continuing healthcare, also known as ‘NHS services will be provided are made with you. continuing care’ or ‘fully funded NHS care’, is a package of care that can be provided in a variety From October 1st 2018, the National Framework of settings outside of hospital, and is arranged and for NHS Continuing Healthcare and NHS-funded funded solely by the NHS. It is awarded when a Nursing Care October 2018 (Revised) will be person has been assessed as having a primary health implemented. The revised document is intended need. to provide more clarity on the NHS Continuing Healthcare process and takes into account the The National Framework for Continuing Healthcare Care Act 2014. The eligibility criteria for NHS and NHS-funded Nursing Care (November Continuing Healthcare will not change. 2012 Revised) sets out the eligibility criteria and the assessment process for accessing NHS Reviews continuing healthcare funding. Following a multi- As your needs can change, regular reviews will be professional assessment of your needs, the clinical undertaken which may result in changes to the commissioning group that your GP is registered with provision and funding of your care. You can also will decide whether or not you are eligible for NHS request a review of your care needs if you feel they continuing healthcare. Decisions on how and where have changed.

Visit www.lincolnshire.gov.uk/adultcare for help and information 63 “Looking after your future wellbeing”

Wellbeing Care Group provides a host of We also provide adult care services tailored and designed Home Care around your needs. A flexible care package in Residential, Respite and Day Care your own home to meet your Your wellbeing is paramount, our range of facilities are designed needs, offering personal care, to give you independence and security with our dedicated carer support. A short term stay can be a well-deserved break, a chance such as washing and dressing, to meet new people, or simply a change of scenery whilst in a cooking or preparing meals supported caring environment. and companionship are some of the services available. End Of Life Care With the support of our compassionate carers and the end of Wellbeing Home Care life facilities, we offer expertise, empathy, emotional support and companionship to the resident and their families. To find out more t. 01775 828820 about arranging dignified end of life care for your loved one, please www.wellbeinghomecare.co.uk call our homes directly.

Southernwood House Chevington House 20 Matmore Gate, Spalding, Lincolnshire PE11 2PN 36 North Road, Bourne, Lincolnshire PE10 9AS e. [email protected] e. [email protected] t. 01775 760 563 t. 01778 421 821

www.wellbeingcaregroup.com 64 Visit www.carechoices.co.uk for further assistance with your search for care Care homes checklist © 2018 Care Choices Ltd

Home 1 Fees per week Quality rating*

Home 2 £ £ Home 3 £

We suggest that you take paper with you when visiting care homes so that you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists

Staff Personal preferences What is the minimum number of Is the home too hot/cold? Can you staff that are available at any time?  control the heating in your room?   Are staff respectful, friendly and polite?  Is the décor to your tastes?  Do staff have formal training?  Are there restricted visiting hours? Are the staff engaging with residents?  Is there somewhere you can go to be alone?   Activities Does the home feel welcoming? Can you get involved in activities you enjoy?  Catering Is there an Activities Co-ordinator?  Can the home cater for any dietary requirements you may have?  Does the home organise any outings?  Does the menu change regularly?  Are residents escorted to appointments?  Can you eat when you like, even Do the residents seem entertained?  at night?  Does the home have a varied Can you have food in your room?  activities schedule?  Is there a choice of food at mealtimes? 

Life in the home Is alcohol available/allowed if you want it?  Is the home adapted to suit Can visitors join you for meals?  your needs?  Can you bring your own furniture?  Fees Are there enough plug sockets in Do your fees cover all of the services the rooms?  and activities?  Are there restrictions on going out?  Are fees likely to change regularly?  Is there public transport nearby?  Is the notice period for cancellation of  Does the home provide any transport? the contract reasonable?   Can you make/receive calls privately? Could you have a trial period?  Can you decide when to get up and Can you keep your room if you go  go to bed? into hospital?   Does the home allow pets? Can you handle your own money?  *See page 8.

Visit www.lincolnshire.gov.uk/adultcare for help and information 65 Call toSUITE book DEMENTIA yourNOW Respite OPEN or Alysia Caring Luxury Care Homes are proud to present Convalescence Care with us l Showing l Nursing Cherry Blossom Care Home & Day Centre Dementia Care Our aim is to provide excellent, person-centred and compassionate care to every resident. l Residential Care n 24 Hour Care n Meals n Hotel and Laundry Services n Activities n Papers n Hairdressers n Chiropody we care n Ground floor garden terraces n Sprinkler system for the latest in fire l Day Centre protection n State-of-the-art nurse call system n n Fees are all inclusive - assessment Air conditioning in all main lounges and prior to admission dining rooms n Wifi throughout the premises n Specialist baths & ensuite wet rooms n Library n Bistro n Overhoist Tracking

First Class Residential, Nursing First class residential, nursing and dementia care and Dementia Care & Day Centre Cherry Blossom Care Home provides luxury residential care for individuals or couples, specialist dementia care, and nursing care and Day Centre. It featuresCherry Blossom Care Home & Day Centre a level of comfort and care that surpasses expectations for care homes. Our aim is to provide excellent, person-centred and compassionate care to every resident. We are able to provide respite care and short breaks for those looking for convalescence following hospitalisation or an illness. Cherry Blossom Care Home provides luxury residential care for Quality of life is paramount. To ensure this, we’ve brought together an individuals or couples, specialist dementia care, and nursing expert team, luxurious facilities and first-class care. All care staff are care and Day Centre. It features a level of comfort and care that QCF (NVQ) trained. surpasses expectations for care homes. Activities, private gardens, events, luxurious rooms, and beautifully If you’d appointed interiors bring a touch of luxury. Welike are a able look to provide respite care and short breaks for those looking for convalescence following hospitalisation or an illness. around or just a Life at Cherry Blossom friendly chat please call High-spec features such as an on-site cinema room, bistro, large Quality of life is paramount. To ensure this, we’ve brought luxurious rooms, spacious lounges, a beauty salon and a chauffeur- togetherthe Manager, an expert Sharon. team, luxurious facilities and first-class care. driven limousine make Cherry Blossom a care home unlike any other. All care staff are QCF (NVQ) trained. We welcome family and friends to visit and participate in events and get involved in life at Cherry Blossom. Being social is key to achieving Activities, private gardens, events, luxurious rooms, and our main goal of ensuring residents’ wellbeing. beautifully appointed interiors bring a touch of luxury.

Warwick Road, Day• 24 HourCentre Care • State-of-the-art nurse call system Walton, Open• Meals Monday - Friday After Care• Packages Specialist baths & ensuite wet rooms Peterborough PE4 6DE 9.30am• Hotel - and3.30pm Laundry Services available • Fees are all inclusive – assessment prior to admission • Activities Our Award Winning Chef Please contact• Wifi the throughout Manager the premises Why not tel: 01733 510 141 u Activities have a trial stay u• Meals Hairdresser Sharon Almey• Library for further will cater for all dietary email: [email protected] with us as a u• Outings Chiropody details • Overhoist Tracking requirements.temporary client to see if a care home for you? www.alysiacaring.co.uk Why not have a trial stay • Ground floor garden terraces • Bistro is the right choice to seeis ifthe a careright home choice for you? with us as a temporary client

Call to book your respite or convalescence care with us Tel: 01733 510 141 • Email: [email protected] Warwick Road, Walton, Peterborough PE4 6DE 66 Visit www.carechoices.co.ukwww.alysiacaring.co.uk for further assistance with your search for care Residential dementia care checklist © 2018 Care Choices Ltd

Home 1 Fees per week Quality rating*

Home 2 £ £ Home 3 £

We suggest that you take paper with you when visiting care homes so that you can make notes. Please use this checklist in conjunction with the care homes checklist on page 65. You can download and print this checklist at www.carechoices.co.uk/checklists

Design Health Are there clear signs throughout Can residents get help with eating the home?  and drinking?  Has the home been designed or How often does the home review  adapted for people with dementia?  residents’ medication? Are the home and grounds secure?  Does the home offer help if a resident needs assistance taking Are there prompts outside the medication?  residents’ rooms to help people identify  their own?  Do GPs visit the home regularly? Is the décor familiar to your loved one?  Staff Choices Are staff trained to identify when a resident might be unwell?  Do residents get choice in terms of what they wear each day?  Are staff trained to spot when someone needs to go to the toilet?  Are residents encouraged to be independent?  Do the staff have any dementia specific training/experience?  Can residents decide what to do each day?  Will your loved one have a member of staff specifically responsible for Can residents have a say in the décor their care?  of their room? 

Approach to care Activities Does the home follow a specific Are residents able to join in with approach to dementia therapy, for household tasks like folding washing?  example, validation therapy?  Are there activities on each day?  Will the home keep you informed Can residents walk around outside on about changes to your loved one’s care?   their own? Does the home have a specific Are residents sitting in front of the TV approach to end of life care?   or are they active and engaged? Does the home keep up to date with  Are there rummage boxes around?  best practice in dementia care?

*See page 8.

Visit www.lincolnshire.gov.uk/adultcare for help and information 67 Useful contacts

Action on Elder Abuse (AEA) Age UK Boston & South Holland Works to protect, and prevent the abuse of, William Garfitt House, 116 High Street, vulnerable older adults. Boston PE21 8TG Action on Elder Abuse, PO Box 60001, SW16 9BY Tel: 01205 364161 Tel: 0808 808 8141 or 0208 835 9280 Email: [email protected] Email: [email protected] Web: www.ageuk.org.uk/bostonandsouthholland Web: www.elderabuse.org.uk Age UK Lincoln and Kesteven Addaction 36 Park Street, Lincoln LN1 1UQ One of the UK’s leading mental health, drug and Tel: 01522 696000 alcohol charities. Email: [email protected] 26-30 Newland, Lincoln LN1 1XG Web: www.ageuk.org.uk/lincolnandkesteven Tel: 0800 304 7021 • Web: www.addaction.org.uk Age UK Lindsey Adult Care The Old School House, For all enquiries and referrals relating to Adult Care, Manor House Street, contact our Customer Service Centre 8.00am to Horncastle LN9 5HF 6.00pm weekdays. • Tel: 01522 782155 Tel: 01507 524242 Email: [email protected] Email: [email protected] Web: www.lincolnshire.gov.uk/adultcare Web: www.ageuk.org.uk/lindsey

In an emergency, outside of these hours, call the Age UK Spalding District Emergency Duty team. • Tel: 01522 782333 1 The Meadows, Spalding PE11 1XR Tel: 01775 720305 Adults Supporting Adults Web: www.ageuk.org.uk/spaldingdistrict Charitable organisation offering a range of community based services, including daytime Alzheimer’s Society Lincolnshire provision, respite and extended-stay visits to learn Alzheimer’s Society is an organisation which works new skills. to improve the quality of life of people affected by Railton House, Sleaford Business Park, dementia in , Wales and Northern Ireland. Sleaford NG34 7EQ Lincolnshire Alzheimer’s Society holds various Tel: 01529 416270 • Email: [email protected] support groups and services across the county. Web: www.asaorg.co.uk Saracen House, City Office Park, Tritton Road, Lincoln LN6 7AS Age Care Advice Tel: 01522 437069 An independent social worker-led company Email: [email protected] specialising in the care and support of individuals Web: www.alzheimers.org.uk and families living with dementia. Tel: 01572 756666, 01476 552137 or 07772 992732 Association of Charitable Organisations Email: [email protected] A national umbrella body for benevolent charities. Web: www.agecareadvice.co.uk 2nd Floor, Acorn House, 314-320 Grays Inn Road, Age UK WC1X 8DP The country’s largest charity dedicated to helping Tel: 0207 255 4480 everyone make the most of later life. Email: [email protected] Tel: 0800 055 6112 • Web: www.ageuk.org.uk Web: www.aco.uk.net

68 Visit www.carechoices.co.uk for further assistance with your search for care British Institute of Learning Difficulties (BILD) District, borough and city councils Committed to improving the quality of life for Boston Borough Council people with a learning disability. Tel: 01205 314200 Birmingham Research Park, 97 Vincent Drive, Edgbaston, Birmingham B15 2SQ City of Lincoln Council Tel: 0121 415 6960 • Email: [email protected] Tel: 01522 881188 Web: www.bild.org.uk East Lindsey District Council British Red Cross Tel: 01507 601111 The British Red Cross provides a wide range of services including first aid, emergency response, North Kesteven District Council mobility aids, finding missing family, preparing for Tel: 01529 414155 disasters, refugee support, and support at home. South Holland District Council Unity House, 22 Tollemache Road (South), Tel: 01775 761161 Grantham NG31 7UH • Tel: 0345 054 7171 Email: [email protected] South Kesteven District Council Web: www.redcross.org.uk Tel: 01476 406080 The Butterfly Hospice Trust West Lindsey District Council Provides palliative care to anyone over the age Tel: 01427 676676 of 18 in the Boston area with a progressive life- limiting illness. The Hospice provides palliative care Elderly Accommodation Counsel (EAC) and holistic support to patients and their families, Helping older people make informed choices about working in partnership with Lincolnshire Community meeting their housing and care needs. Health Services and the local community. 89 Albert Embankment, London SE1 7TP Rowan Way, Boston PE21 9DH Tel: 0207 820 3755 Tel: 01205 311222 Email: [email protected] Email: [email protected] Web: www.eac.org.uk Web: www.butterflyhospice.com Friends of the Elderly Carers Trust A charity that supports older people who have a 32-36 Loman Street, London SE1 0EH range of practical needs. Tel: 0300 772 9600 • Email: [email protected] 40-42 Ebury Street, London SW1W 0LZ Web: www.carers.org Tel: 0207 730 8263 • Email: [email protected] Web: www.fote.org.uk Carers UK The voice of carers. Headway Lincolnshire Tel: 0808 808 7777 (Monday to Friday, 10.00am The UK’s leading brain injury charity. to 4.00pm) The Len Medlock Centre, St George’s Road, Email: [email protected] Boston PE21 8YB Web: www.carersuk.org Helpline: 0808 800 2244 • Tel: 07546 592526 Email: [email protected] Dementia UK Web: www.headwaylincolnshire.org.uk A national charity, committed to improving quality of life for all people affected by dementia. Provides Healthwatch Lincolnshire mental health nurses specialising in dementia care, Unit 12, 1-2 North End, Swineshead, called Admiral Nurses. Boston PE20 3LR Second Floor, 356 Holloway Road, London N7 6PA Tel: 01205 820892 Tel: 0207 697 4160 • Email: [email protected] Email: [email protected] Web: www.dementiauk.org Web: www.healthwatchlincolnshire.co.uk

Visit www.lincolnshire.gov.uk/adultcare for help and information 69 Independent Age enable vulnerable people to live independently. A charity helping older people to live more fulfilling Suite 3, Saracen House, Crusader Road, City Office lives through the ‘ABC’ of advice, befriending and Park, Tritton Road, Lincoln LN6 7AS campaigning. Tel: 01522 516300 18 Avonmore Road, London W14 8RR Email: [email protected] Advice Line: 0800 319 6789 • Tel: 0207 605 4200 Web: www.lincshia.org Email: [email protected] Web: www.independentage.org Lincolnshire Independent Living Assisting disabled people and those associated with Lincoln and Lindsey Blind Society all matters relating to advice across benefits and Enhances the quality of life of blind, partially sighted services which may improve a user’s life. and visually impaired people whatever their age or 20 Abel Smith Gardens, Branston, Lincoln LN4 1NN circumstances in life. Tel: 07749 982114 Bradbury House, Ramsgate, Louth LN11 0NB Email: [email protected] Tel: 01507 605604 • Web: www.llbs.co.uk Web: www.lincolnshireindependentliving.org.uk

Lincolnshire Autistic Society Lincolnshire Integrated Community Equipment An information hub for anyone looking for Service (ICES) information and support about Autism. Orchard House, Orchard Street, Lincoln LN1 1BA 21 Mill Lane, Donington, Spalding PE11 4TL Tel: 01522 553959 or 01522 554175 Web: www.lincolnshireautisticsociety.org.uk Email: [email protected]

Lincolnshire Care Association (LinCA) Lincolnshire Sensory Services Representing the interests of providers of care Wellingore Hall, Hall Street, Wellingore, and support within the independent and voluntary Lincoln LN5 0HX sector. Tel: 0333 320 2667 • Text: 07710 155104 Greetwell Place, 2 Lime Kiln Way, Greetwell, Email: [email protected] Lincoln LN2 4US Web: www.lincolnshiresensoryservices.org.uk Tel: 01522 581073 Email: [email protected] Lincs2Advice Web: www.linca.org.uk Free advice on money, benefits, health, education, work, legal and care in Lincolnshire. Lincolnshire Carers Service 5 Mill House, Carre Street, Sleaford NG34 7TW For all referrals and general enquiries regarding Tel: 0300 303 8789 support for carers, contact Lincolnshire County Web: www.lincs2advice.org.uk Council Carers Support Service from 8.00am to 6.00pm, Monday to Friday (except on public Macmillan holidays). • Tel: 01522 782224 Improves the lives of people affected by cancer. Email: [email protected] Provides practical, medical, emotional and financial Web: www.lincolnshire.gov.uk/carers support and pushes for better cancer care. Tel: 0808 808 0000 In an emergency, outside of these hours, call the Web: www.macmillan.org.uk Emergency Duty team. Tel: 01522 782333 Lincoln The Macmillan Cancer Information and Support Lincolnshire Home Independence Agency (LHIA) Centre, Lincoln County Hospital, Greetwell Road, A local, independent charity that operates Lincoln LN2 5QY countywide to deliver support, home improvements, Tel: 01522 573799 repairs and adaptations to elderly or disabled adults Email: [email protected] and the parents and carers of disabled children to Web: www.ulh.nhs.uk

70 Visit www.carechoices.co.uk for further assistance with your search for care Grantham National Activity Providers Association (NAPA) The Macmillan Cancer Information and Support Promotes the importance of activities for older Centre, Outpatients Department, Grantham and people. District Hospital, 1st Floor, Unit 1, Fairview Industrial Estate, 101 Manthorpe Road, Raans Road, Amersham HP6 6JY Grantham NG31 8DG Tel: 0207 078 9375 Tel: 01476 464978 Email: [email protected] Email: [email protected] Web: www.napa-activities.com Web: www.ulh.nhs.uk PALS (Lincolnshire Patient and Advice Liaison Boston Service) The Macmillan Cancer Information and Support Email: [email protected] Centre, Pilgrim Hospital, Sibsey Road, Text: 07815 707746 Boston PE21 9QS Tel: 01205 446392 Grantham and District Hospital Email: [email protected] Located adjacent to Ward 6 Web: www.ulh.nhs.uk Tel: 01476 464861

Mencap Lincoln County Hospital Royal Mencap Society, 6 Cyrus Way, Located near Main Reception Peterborough PE7 8HP Tel: 01522 707071 Tel: 0808 808 1111 Email: [email protected] Pilgrim Hospital Web: www.mencap.org.uk Located in Main Reception Tel: 01205 446243 MS Society The UK’s leading MS charity. Since 1953, they’ve Parkinson’s Society been providing information and support, funding Parkinson’s UK, 215 Vauxhall Bridge Road, research and fighting for change. London SW1V 1EJ MS National Centre (MSNC), Tel: 0808 800 0303 372 Edgware Road, Textphone: 18001 0808 800 0303 London NW2 6ND Email: [email protected] Helpline: 0808 800 8000 Web: www.parkinsons.org.uk Tel: 0208 438 0700 Email: [email protected] Penderels Lincolnshire Web: www.mssociety.org.uk Aims to assist people with all aspects of independent living. Boston and South Holland Branch Offices, Haverholme Park, Tel: 01205 724550 Haverholme, Ewerby, Sleaford NG34 9PF Email: [email protected] Tel: 01526 833803 Web: www.penderelstrust.org.uk Lincoln and District Branch Tel: 01522 838220 Registered Nursing Home Association (RNHA) Email: [email protected] Campaigns for high standards in nursing homecare. Derek Whittaker House, Tunnel Lane, Kings Norton, My Family, Our Needs Birmingham B30 3JN The lifestyle site for families, carers and Tel: 0121 451 1088 practitioners supporting children and young adults Freephone: 0800 074 0194 with additional needs. Email: [email protected] Web: www.myfamilyourneeds.co.uk Web: www.rnha.co.uk

Visit www.lincolnshire.gov.uk/adultcare for help and information 71 www.carechoices.co.uk

SEARCH FOR CARE IN YOUR AREA

With so many providers to choose from where do you start? • Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests

www.carechoices.co.uk

72 Visit www.carechoices.co.uk for further assistance with your search for care The Relatives and Residents Association Society of Later Life Advisers (SOLLA) Exists for older people needing or living in Helping people and their families find trusted residential care and their families and friends. accredited financial advisers who understand 1 The Ivories, 6-18 Northampton Street, financial needs in later life. London N1 2HY Tel: 0333 202 0454 Tel: 0207 359 8148 Email: [email protected] Email: [email protected] Web: www.societyoflaterlifeadvisers.co.uk Web: www.relres.org South Lincolnshire Blind Society Rethink Carers A major provider of services for blind and partially Support for families living with mental ill health. sighted people and their carers, who live in the Carers’ support services. Supported living for people districts of North Kesteven, South Kesteven, Boston with mental ill health. Borough and South Holland. Tel: 0300 500 0927 14 Finkin Street, Grantham NG31 6QZ Web: www.rethink.org Tel: 01476 592775 Email: [email protected] RNIB Web: www.blind-society.org.uk Supporting people with sight loss. RNIB Peterborough, Midgate House, Midgate, St Barnabas Hospices Peterborough PE1 1TN Provides specialist palliative and end of life care so Tel: 0303 123 9999 that everyone can access and receive the support Email: [email protected] they need to live well and ease the process of dying. Web: www.rnib.org.uk In-Patient Unit, 36 Nettleham Road, Lincoln LN2 1RE Tel: 01522 511566 Samaritans Email: [email protected] Available 24-hours a day to provide confidential Web: www.stbarnabashospice.co.uk emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts. Stroke Association 17 Hungate, Lincoln LN1 1ES Provides practical advice, essential information and Tel: 01522 528282 emotional support for stroke survivors, carers and Email: [email protected] families. Web: www.samaritans.org Stroke Association House, 240 City Road, London EC1V 2PR • Tel: 0303 303 3100 Shine Network Textphone: 18001 0303 3033 100 Award-winning network of people and organisations Email: [email protected] involved in mental health. Web: www.stroke.org.uk Queens Park Community Hub, South Park, Lincoln LN5 8EW Total Voice Lincolnshire Tel: 07969 872804 Unit 6, Allenby Business Village, Crofton Road, Email: [email protected] Lincoln LN3 4NL Web: www.lincsshine.co.uk Tel: 01522 706580 • Textphone: 07860 018887 Email: [email protected] The Silver Line Web: www.totalvoicelincolnshire.org The only national free confidential helpline providing information, friendship and advice to older The Wellbeing Service people, open 24-hours a day, every day of the year. Designed to promote confidence in living 19-23 Featherstone Street, London EC1Y 8SL independently. Tel: 0800 470 8090 Orchard House, Orchard Street, Lincoln LN1 1BA Email: [email protected] Tel: 01522 782140 Web: www.thesilverline.org.uk Web: www.lincolnshire.gov.uk/wellbeingservice

Visit www.lincolnshire.gov.uk/adultcare for help and information 73 24 hour nursing, residential, dementia and respite care

Large single en-suite rooms which can be decorated and customised to suit you

Respite, Nursing and Residential care

Stroke Rehabilitation care

Stoma care

Specialist Palliative care services including syringe drivers, nasal gastric tubes & peg feeding

established over 30 years

Meadows Edge aims to develop individualised care plans to meet the needs of each of our clients. The purpose of our care plans is to help clients maintain their physical and mental well being, with a view to encouraging their own independence.

We provide homely surroundings and encourage clients to bring in their own possessions for their added comfort and happiness.

We have no restrictions on visiting times as we fully understand that this is our clients’ home.

Meadows Edge makes efforts to encourage the family and friends to participate in the social activities provided for the clients. Wyberton West Road, Boston, Meadows Edge gives the opportunity to have the freedom Lincolnshire PE21 7JU of choice and freedom of expression within safe practice to all clients staying with us for either short or long term care. t: 01205 353271 e: [email protected] www.meadowsedge.co.uk

74 ProvidingVisit www.carechoices.co.uk a family-like environment where for residents further canassistance feel safe, withcomfortable your search and cared for about care Boston

Boston care homes

ASHRIDGE RALPHLAND CARE HOME 14 Tower Road, Boston PE21 9AD Ralphs Lane, Frampton West, Tel: 01205 366922 OP LDA YA Boston PE20 1QU Tel: 01205 722332 OP D PD MH SI YA FRAMPTON HOUSE RESIDENTIAL CARE HOME l SKIRBECK COURT (OSJCT) l West End Road, Frampton, 55a Spilsby Road, Boston PE21 9NU Boston PE20 1BT Tel: 01205 361444 Advert page 7 OP Tel: 01205 724216 OP D VAUXHALL COURT CARE HOME l GARDENS RESIDENTIAL HOME, THE Vauxhall House, Freiston Road, 88 Sleaford Road, Boston PE21 8EY Boston PE21 0JW Tel: 01205 369235 OP D Tel: 01205 354911 OP D MH MANOR GATE CARE HOME WILLOUGHBY GRANGE CARE HOME 190 Causeway, Wyberton, Boston PE21 7BS Willoughby Road, Boston PE21 9EG Tel: 01205 366260 OP D Tel: 01205 357836 OP D MINSTRELS RESIDENTIAL HOME, THE WOODLANDS COURT CARE HOME Main Road, Wrangle, Boston PE22 9AJ Boston Road, Kirton, Boston PE20 1DS Tel: 01205 870910 OP D Tel: 01205 723355 OP D

Boston care homes with nursing

ELMWOOD HOUSE NURSING HOME l ST JOHN’S NURSING HOME 88 Sleaford Road, Boston PE21 8EY White House Lane, Boston PE21 0BE Tel: 01205 369235 OP D Tel: 01205 366059 OP D

GEORGIANS (BOSTON) LTD, THE l WESTFIELD NURSING HOME 50 Wide Bargate, Boston PE21 6RY 34 Sleaford Road, Boston PE21 8EU Tel: 01205 364111 OP D PD MH SI Tel: 0843 506 9452 Advert page 18 OP D LDA l HUNTERS CREEK CARE HOME WHITE GABLES CARE HOME WITH NURSING l 21 Willington Road, Kirton, Boston PE20 1EP 130 London Road, Tel: 01205 723874 OP D PD SI Boston PE21 7HB Advert inside back cover WILLOUGHBY GRANGE CARE HOME Tel: 01205 358034 OP D PD YA Willoughby Road, Boston PE21 9EG Tel: 01205 357836 OP D MEADOWS EDGE CARE HOME LTD l Wyberton West Road, Wyberton, WOODLANDS COURT CARE HOME Boston PE21 7JU Boston Road, Kirton, Boston PE20 1DS Tel: 01205 353271 Advert page 74 OP D Tel: 01205 723355 OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 75 East Lindsey

Horncastle care homes

BRAMHALL RESIDENTIAL HOME l NETHERLANDS 1 Butt Lane, Tattershall, Lincoln LN4 4NL Spilsby Road, Horncastle LN9 6AL Tel: 01526 342632 Advert below OP D Tel: 01507 522009 LDA YA

CLARENCE HOUSE AND THE GRANARY OLD RECTORY, THE 53 West Street, Horncastle LN9 5JE Main Road, Stickney, Near Boston PE22 8AY Tel: 01507 524466 LDA YA Tel: 01205 480885 OP D PD

EASTWOOD LODGE l RUSSELL GREEN CARE HOME Stanhope Avenue, Woodhall Spa, Lincoln LN10 6SP 11 Stanhope Avenue, Woodhall Spa LN10 6SP Tel: 01526 352188 OP D Tel: 01526 352879 OP D PD

GROVE RESIDENTIAL CARE HOME, THE WESTERLEY RESIDENTIAL CARE Main Street, West Ashby, HOME FOR THE ELDERLY – WOODHALL SPA l Horncastle LN9 5PT Westerley, The Broadway, Woodhall Spa LN10 6SQ Tel: 01507 522507 OP D SI Tel: 01526 352231 OP

HEATHERLEA HOUSE RESIDENTIAL CARE HOME For information on different types of care 109 Tor O Moor Road, Woodhall Spa LN10 6SD homes, see page 62. Tel: 01526 353394 OP D

Bramhall is a family run residential home of 30 years. We pride ourselves in the delivery of person centred care; with a dementia wing that is homely, comforting and a safe environment, that is supervised 7 days a week by our fully trained staff including our activity Co-ordinator encouraging wellbeing.

Bramhall Residential Home offers a variety Day care room: Providing a range of of facilities to directly meet the needs of our entertainments from arts and craft to film residents, including our: days and tea dances. Hair salon and foot care specialist room: Quiet areas: should the general day to day For those who require the service or just a running seem busy, we have quiet areas for little pampering or even a shampoo and set. puzzles and avid book readers. Dining areas: Catering for all special diets Dementia Garden: currently in the making with fresh food made on site by our two with colourful plants and potted bedding highly trained chefs. area and sensory patch.

Welcome to visit anytime. No appointment needed. For enquiries call 01526 342632 or email [email protected] 1 Butt Lane І Tattershall І Lincolnshire І LN4 4NL www.mercercare.co.uk

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

76 Visit www.carechoices.co.uk for further assistance with your search for care Horncastle care homes with nursing

NIGHTINGALE HOUSE CARE CENTRE TANGLEWOOD CARE HOME WITH NURSING l Main Road, Bucknall, 36 Louth Road, Lincoln LN10 5DT Advert inside front cover Horncastle LN9 5EN Advert inside back cover Tel: 01526 388261 OP D PD YA Tel: 01507 527265 OP D PD YA SOUTH WOLD NURSING HOME l TORAY PINES CARE HOME WITH NURSING l South Road, Tetford, School Lane, Horncastle LN9 6QB Coningsby LN4 4SJ Advert inside back cover Tel: 01507 533393 OP D Tel: 01526 344361 OP D PD YA

Louth care homes

ALDERSON HOUSE FOTHERBY HOUSE l Saltfleet Road, Theddlethorpe, Louth Road, Fotherby, Louth LN11 0UG Mablethorpe LN12 1PH Tel: 01507 607237 OP Tel: 01507 338584 MH YA GABLES, THE ASHTREE HOUSE l Willoughby Road, Cumberworth, Alford LN13 9LF Church Lane, Withern, Alford LN13 0NG Tel: 01507 490661 OP D LDA SI YA Tel: 01507 450373 Advert below OP D LINK HOUSE Main Road, Withern LN13 0NB BEECH LODGE – MABLETHORPE Tel: 01507 450403 Stanley Avenue, Mablethorpe LN12 1DP LDA YA Tel: 01507 479781 LDA LIVINGSTONE COURT Stanley Avenue, Mablethorpe LN12 1DP BEECHES, THE Tel: 01507 479333 LDA 28 South Street, Louth LN11 9JT Tel: 01507 603862 OP MADEIRA HOUSE 129-131 High Holme Road, Louth LN11 0HD BOULEVARD HOUSE Tel: 01507 607452 OP D PD SI 1 The Boulevard, Mablethorpe LN12 2AD NEWHAVEN RESIDENTIAL HOME l Mumby Road, Huttoft, Alford LN13 9RF Tel: 01507 473228 LDA YA Tel: 01507 490294 OP LDA CHIMNEYS CARE HOME, THE 1 Station Road, Alford LN13 9HY Tel: 01507 462789 OP DOULTON COURT CARE HOME Alford Road, Ashtree House provides a homely environment in which the elderly with varying Sutton-on-Sea LN12 2HF forms of dementia are cared for and enabled to maximize their capacity to enjoy life. Tel: 01507 441026 OP D PD Ashtree House We offer permanent, respite and Church Lane, Withern day care within a homely, family Alford, Lincs LN13 0NG FIR CLOSE orientated environment where the T: 01507 450 373 2 Westgate, Louth LN11 9YH quality of care is reflected in the E: [email protected] happiness of our residents. Website: www.ashtree-house.co.uk Tel: 01507 603882 OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 77 Louth care homes continued

OAK LODGE SUMMERFIELD REST HOME Stanley Avenue, Mablethorpe LN12 1DP 10-12 Park Road East, Sutton-on-Sea, Tel: 01507 479782 LDA Mablethorpe LN12 2NL Tel: 01507 441969 RIVERSIDE OP D Ramsgate Road, Louth LN11 0NJ SWALLOWDALE Tel: 01507 608311 LDA 5 Bilsby Road, Alford LN13 9EW ROWANS, THE Tel: 01507 463833 LDA 266 Eastgate, Louth LN11 8DJ SYCAMORES, THE Tel: 01507 608081 PD LDA YA 45 South Street, Alford LN13 9AN SCOTT’S VIEW AT SOUTH FARM l Tel: 01507 463225 LDA Huttoft Road, Sutton-on-Sea, Mablethorpe LN12 2RU VICTORIA HOUSE RESIDENTIAL HOME Tel: 01507 443746 OP LDA YA 31 Station Road, Alford LN13 9JB SEATON HOUSE Tel: 01507 463292 OP D PD 153 Eastgate, Louth LN11 9AJ Tel: 01507 611071 LDA WAVERLEY 164 High Street, Mablethorpe LN12 1EJ SENSE – 25 OLD MILL PARK Tel: 01507 473071 Louth LN11 0NY OP LDA Tel: 01507 608052 LDA SI WILLOUGHBY HOUSE SENSE – 54 MONKS DYKE ROAD Willoughby Road, Louth LN11 9AN Sutton-on-Sea LN12 2NF Tel: 01507 609332 PD LDA SI Tel: 01507 442555 LDA YA SENSE – 56 MONKS DYKE ROAD WYNGATE RESIDENTIAL CARE HOME Louth LN11 9AN Alford Road, Mablethorpe LN12 1PX Tel: 01507 610877 LDA SI Tel: 01507 477531 OP D PD

Louth care homes with nursing

APEX CARE CENTRE l FOUNTAINS CARE CENTRE, THE Ruskin Road, Mablethorpe LN12 1BP Church Lane, Tetney, Grimsby DN36 5JX Tel: 01507 478856 OP D PD Tel: 01472 210456 Advert inside front cover OP D PD DOULTON COURT CARE HOME MIRAMAR NURSING HOME Alford Road, 20 Trusthorpe Road, Sutton-on-Sea, Sutton-on-Sea LN12 2HF Mablethorpe LN12 2LT Tel: 01507 441026 OP D PD Tel: 01507 442484 MH ELMS CARE HOME, THE ORCHARD HOUSE CARE HOME l Elm Drive, Louth LN11 0DE Grosvenor Road, Mablethorpe LN12 1EL Tel: 01507 350100 OP D PD SI Tel: 01507 472203 OP D PD YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

78 Visit www.carechoices.co.uk for further assistance with your search for care Louth care homes with nursing continued

SANDPIPER CARE HOME l SUTTON LODGE RESIDENTIAL CARE HOME South Street, Station Road, Sutton-on-Sea, Alford LN13 9AQ Advert inside back cover Mablethorpe LN12 2HR Tel: 01507 462112 OP D PD Tel: 01507 441905 OP PD YA STEWTON HOUSE l WOLDS CARE CENTRE, THE l 28 Stewton Lane, Louth LN11 8RZ North Holme Road, Louth LN11 0JF Tel: 01507 602961 OP Tel: 01507 603869 OP D PD MH SI YA

Skegness care homes

ASHBY COURT MEADOWS SANDS CARE HOME l 1-6 Ashby Road, Spilsby PE23 5DR 98 South Parade, Skegness PE25 3HR Tel: 01790 753432 LDA YA Tel: 01754 762712 Advert page 39 OP D ASPEN LODGE CARE HOME MELODY LODGE Yarborough Road, Skegness PE25 2NX West Keal Hall, Hall Lane, West Keal, Tel: 01754 610320 OP D PD MH YA Spilsby PE23 4BJ Tel: 01790 752700 LDA BYRON HOUSE 104 Drummond Road, Seacroft, Skegness PE25 3EH NOSS MAYO RESIDENTIAL HOME Tel: 01754 768909 MH YA 2 High Street, , Skegness PE24 5DY DESBORO HOUSE Tel: 01754 810729 OP D Toynton All Saints, Spilsby PE23 5AE Tel: 01790 753049 LDA OLD HALL RESIDENTIAL CARE HOME, THE Northorpe Road, Halton Holegate, DUNSFORD Spilsby PE23 5NZ 24a Partney Road, Spilsby PE23 5EH Tel: 01790 753503 OP D PD Tel: 01790 753106 LDA ORBY HOUSE ERESBY HALL (OSJCT) l Gunby Road, Orby PE23 5SW Ancaster Avenue, Spilsby PE23 5HT Tel: 01754 811002 LDA YA Tel: 01790 752495 Advert page 7 OP D PALMS, THE KEAL VIEW 147 Drummond Road, Skegness PE25 3BT Toynton All Saints, Spilsby PE23 5AE Tel: 01754 768067 LDA Tel: 01790 754926 PD LDA YA PHOENIX CARE CENTRE MANOR CARE CENTRE Ancaster Avenue, Chapel St Leonards, Fen Road, East Kirkby, Spilsby PE23 4DB Skegness PE24 5SN Tel: 01790 763381 Advert inside front cover OP D MH Tel: 01754 872645 OP D MEADOWS COURT CARE HOME l RAYLEIGH HOUSE l West End, Hogsthorpe, Skegness PE24 5PA 17 Derby Avenue, Skegness PE25 3DH Tel: 01754 872302 OP D MH Tel: 01754 764382 OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 79 Skegness care homes continued

ROSSLYN SYNE HILLS CARE HOME LTD l 41 Algitha Road, Skegness PE25 2AJ Syne Avenue, Skegness PE25 3DJ Tel: 01754 767106 LDA YA Tel: 01754 764329 OP D LDA SANDBECK HOUSE RESIDENTIAL HOME l VALE VIEW 77-81 Sandbeck House, Skegness PE25 3JX Toynton All Saints, Spilsby PE23 5AE Tel: 01754 766585 OP D Tel: 01790 755504 LDA YA SCREMBY GRANGE WAINFLEET CARE HOME Scremby, Near Spilsby PE23 5RW Rumbold Lane, Wainfleet, Tel: 01754 890521 LDA Skegness PE24 4DS Advert inside front cover Tel: 01754 881849 OP D PD MH YA SEATHORNE COURT RESIDENTIAL HOME Winthorpe Avenue, Winthorpe, WELHAM HOUSE Skegness PE25 1RW Hundleby Road, Spilsby PE23 5LP Tel: 01754 765225 OP Tel: 01790 752989 LDA YA SPENCERS LODGE WESTCOTES RESIDENTIAL CARE HOME Toynton All Saints, Spilsby PE23 5AE 70 South Parade, Skegness PE25 3HP Tel: 01790 752499 LDA Tel: 01754 610616 OP ST ANDREWS DRIVE WOODSIDE CARE HOME l 87 St Andrews Drive, Skegness PE25 1DL Lincoln Road, Skegness PE25 2EA Tel: 01754 898858 PD LDA SI YA Tel: 01754 768109 OP D PD

Skegness care homes with nursing

ASPEN LODGE CARE HOME l Yarborough Road, Skegness PE25 2NX Tel: 01754 610320 OP D PD MH YA SEACROFT COURT NURSING HOME Seacroft Esplanade, Skegness PE25 3BE Tel: 01754 610372 OP D

•• Daycare Brantley Manor •• Respite Care •• Older person needs met Brantley Manor lies just two miles •• StaffStaff qualified andand experiencedexperienced inin southmiles southof one of of one England’s of England’s most Alzheimer’s/DementiaAlzheimer’s/Dementia • Attractively decorated rooms historicmost historic cathedral cathedral cities, cities, Lincoln. •• Attractively decorated rooms •• 24 hour call systems TheLincoln. property The pisroperty close tois closelocal • 24 hour call systems •• WheelchairWheelchair Accessaccess amenitiesto local amenities and is surrounded and is by • Wheelchair access maturesurrounded trees by and matu hedges.re trees •• Fresh, variedvaired menu for all diets surrounded by mature trees •• Group activities and hedges. • Group activities •• Highly qualified && friendlyfriendly sstafftaff

Address:Address: BrantleyBrantley ManorManor CareCare Home,Home, BrantBrant Road,Road, Lincoln,Lincoln, Lincolnshire,Lincolnshire, LN5LN5 8RX8RX Telephone:Telephone: 01522 01522 543866 543866 Web:Web: wwwww.pearlcare.co.ukw.pearlcare.co.uk Email: [email protected] [email protected]

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80 Visit www.carechoices.co.uk for further assistance with your search for care Lincoln

Lincoln care homes

ASHLEY COURT l MONSON RETIREMENT HOME l 1 Ashley Court, Boundary Street, 9-11 Monson Street, Lincoln LN5 7RZ Lincoln LN5 8PQ Tel: 01522 520643 OP D Tel: 01522 539247 PD YA REDCOTE HOUSE RESIDENTIAL BERNADETTE HOUSE l CARE HOME The Old Vicarage, South Park, Redcote Drive, Lincoln LN6 7HQ Lincoln LN5 8EW Tel: 01522 500796 OP D Tel: 01522 521926 Advert below OP D PDSI YA RIDGEWAY CARE CENTRE BOULTHAM PARK HOUSE (OSJCT) l 2-6 The Avenue, Lincoln LN1 1PB Rookery Lane, Lincoln LN6 7PH Tel: 01522 530552 OP D Tel: 01522 681500 Advert page 7 OP D RUCKLAND COURT BRANTLEY MANOR CARE HOME l 1 Ruckland Court, Ruckland Avenue, Brant Road, Lincoln LN5 8RX Lincoln LN1 3TP Tel: 01522 543866 Advert page 80 OP D Tel: 0843 506 9452 Advert page 18 OP D

CANWICK COURT CARE CENTRE SCORER STREET, 122 78 South Park, Lincoln LN5 8ES Lincoln LN5 7SX Tel: 01522 544595 OP D Tel: 01522 804167 LDA

ERMINE HOUSE (OSJCT) l ST CLAIRE’S NURSING HOME Laughton Way, Ermine Estate, Birchwood Avenue, Doddington Park, Lincoln LN2 2EX Lincoln LN6 0QT Tel: 01522 529093 Advert page 7 OP Tel: 01522 684945 OP PD

FOSSE HOUSE (OSJCT) l STONES PLACE Hykeham Road, Lincoln LN6 8AA Skellingthorpe Road, Lincoln LN6 0PA Tel: 01522 524612 Advert page 7 OP Tel: 01522 684325 OP

HARTSHOLME HOUSE (OSJCT) l Ashby Avenue, Lincoln LN6 0ED The Old Vicarage, Tel: 01522 683583 Advert page 7 OP D South Park, Lincoln LN5 8EW

LAURELS, THE Bernadette House is an award winning care home situated within picturesque grounds. The Sheridan Close, Lincoln LN2 4JX home provides dementia care, residential care, respite care and day care for older people Tel: 01522 532596 OP PD MH SI YA within a relaxed and homely environment. Friendly and experienced carers focus on LINDUM PARK HOUSE CARE HOME individual needs and an extensive programme 1-2 Lindum Road, Lincoln LN2 1NN Tel: 01522 521926 of activities is available for residents to enjoy. Email: [email protected] • Web: www.bernadettehouse.co.uk Tel: 01522 545099 OP LDA MH YA

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Visit www.lincolnshire.gov.uk/adultcare for help and information 81 Lincoln care homes continued

SWALLOW LODGE l TIGH ALLENE Fen Lane, North Hykeham, Lincoln LN6 8UZ 2a Church Hill, Washingborough, Lincoln LN4 1EH Tel: 01522 300430 OP D PD LDA SI YA Tel: 01522 797947 LDA SWANHOLME COURT WEST DEAN CARE HOME Eccleshare Court, Ashby Avenue, Lincoln LN6 0ED 77-79 Yarborough Road, Lincoln LN1 1HS Tel: 0843 506 9452 Advert page 18 OP D Tel: 01522 568248 OP LDA MH YA TAMAR HOUSE For information on different types of care 5 Riseholme Road, Lincoln LN1 3SN homes, see page 62. Tel: 01522 524093 LDA YA

Lincoln care homes with nursing

ALTHAM COURT CARE HOME HARVEST HOUSE NURSING HOME Altham Terrace, Lincoln LN6 7SP 126 Carholme Road, Tel: 01522 511373 OP PD Lincoln LN1 1SP Tel: 01522 513202 OP D BUNKERS HILL CARE HOME l 1 Ross Close, off Carlton Boulevard, HOMER LODGE CARE CENTRE Lincoln LN2 4WQ 23-26 Monson Street, Tel: 01522 575139 OP D PD MH YA Lincoln LN5 7RZ Advert inside front cover Tel: 01522 530108 CATHEDRAL NURSING HOME OP 23 Nettleham Road, Lincoln LN2 1RQ ROMAN WHARF NURSING HOME Tel: 01522 526715 OP D YA 1 Roman Wharf, CHERRY TREE LODGE NURSING HOME Lincoln LN1 1SN 133 Macaulay Drive, Lincoln LN2 4ET Tel: 01522 524808 OP D PD SI YA Tel: 01522 545580 LDA YA EASTHOLME CARE HOME 74-75 South Park, Lincoln LN5 8ES Tel: 01522 521956 OP D PD ECCLESHARE COURT Ashby Avenue, Lincoln LN6 0ED Tel: 0843 506 9452 Advert page 18 OP D GREETWELL HOUSE NURSING HOME 70 Greetwell Close, Lincoln LN2 4BA Tel: 01522 521830 OP PD YA GROSVENOR HALL CARE HOME l Newark Road, Lincoln LN5 8QJ Tel: 01522 528870 OP D PD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

82 Visit www.carechoices.co.uk for further assistance with your search for care North Kesteven See page 82 for the Service User Bands key

North Hykeham care homes

AN CALADH HOUSE GROVE CARE CENTRE, THE 4 Church Hill, Washingborough, 14 Church Road, Skellingthorpe, Lincoln LN4 1EH Lincoln LN6 5UW Tel: 01522 790110 LDA YA Tel: 01522 500710 OP D PD AN DARACH HOUSE HAVEN CARE HOME, THE 22 School Lane, 19 Lincoln Road, Metheringham, Lincoln LN4 3EF North Scarle LN6 9EY Tel: 01526 322051 OP D Tel: 01522 778851 LDA YA HOLMLEIGH CARE HOME BECKFIELD HOUSE RESIDENTIAL HOME l Lincoln Road, Navenby, Lincoln LN5 0LA Station Road, Heighington, Tel: 01522 810298 OP Lincoln LN4 1QJ NEALE COURT Tel: 01522 790314 OP D Neale Road, North Hykeham, Lincoln LN6 9UA BROUGHTON HOUSE AND COLLEGE Tel: 0843 506 9452 Advert page 18 OP D 12 High Street, Brant Broughton, ST MICHAELS Lincoln LN5 0SL High Street, Waddington, Lincoln LN5 9RF Tel: 01400 272929 LDA Tel: 01522 723292 OP D CANWICK HOUSE CARE HOME TIGH COILEAN Hall Drive, Canwick, Lincoln LN4 2RG 5 Thorpe Lane, South Hykeham, Tel: 01522 522275 OP D PD MH SI Lincoln LN6 9NW Tel: 01522 690525 COTTAGE RESIDENTIAL HOME, THE LDA YA Nocton Hall, Nocton, WELBOURN MANOR CARE CENTRE Lincoln LN4 2BA High Street, Welbourn, Lincoln LN5 0NH Tel: 01526 320887 OP D PD Tel: 01400 272221 OP D LDA

North Hykeham care homes with nursing

BASSINGHAM CARE CENTRE BECKSIDE (OSJCT) l 2 Lincoln Road, Bassingham, Middle Street, North Hykeham, Lincoln LN5 9HE Lincoln LN6 9QX Tel: 01522 788215 Advert below OP D PD MH YA Tel: 01522 693461 Advert page 7 OP

WELCOME TO BASSINGHAM CARE CENTRE... Now owned by My Care, we provide long and short-term support for a wide range of physical and mental health needs. Situated Bassingham Care Centre in a well-serviced village within beautiful grounds is a choice of homely 2 Lincoln Road, Bassingham, Lincolnshire LN5 9HE but welcoming accommodation in our bungalows, community hall and victorian rectory. Registered Nurses are on site constantly. T: 01522 788215 • E: [email protected] Family and friends are welcomed as an essential part of the care home’s life. We know that the decision to seek help for yourself or your loved ones is not easy. Sometimes the paperwork and the funding systems seem complex. We can provide professional support and advice to make this process easier for you.

Visit www.lincolnshire.gov.uk/adultcare for help and information 83 North Hykeham care homes with nursing continued

CHESTERFIELD HOUSE WELBOURN HALL NURSING HOME l 411 Newark Road, North Hykeham, Hall Lane, Welbourn, Lincoln LN5 0NN Lincoln LN6 9SP Tel: 01400 272771 OP D Tel: 01522 692607 LDA YA WHITE GABLES COURTLANDS LODGE l Lincoln Road, Skellingthorpe, 25 Langley Road, North Hykeham, Lincoln LN6 9RX Lincoln LN6 5SA Tel: 01522 693800 MH Tel: 01522 693790 OP D

ST PAUL’S CARE HOME l WOODVIEW High Street, Waddington, Lincoln LN5 9RF 127 Lincoln Road, Branston, Lincoln LN4 1NT Tel: 01522 721764 OP D PD MH SI Tel: 01522 790604 OP D YA

Sleaford care homes

ASHDENE CARE HOME l FARMHOUSE, THE l 89 Eastgate, Sleaford NG34 7EE Heath Farm, Heath Road, Ashby de la Launde, Tel: 01529 304872 OP D YA Lincoln LN4 3JD Tel: 01526 322444 LDA BARN, THE l Heath Farm, Heath Road, Ashby de la Launde, FIVE BELLS RESIDENTIAL CARE HOME l Lincoln LN4 3JD 28 Market Place, Folkingham, Tel: 01526 322444 LDA Sleaford NG34 0SF Tel: 01529 497412 BYARDS KEEP OP D PD Greylees, Sleaford NG34 8XT GREENACRES CARE HOME l Tel: 01529 488931 LDA YA 71 Cameron Street, Heckington, CHERRY TREE LODGE l Sleaford NG34 9RP 34 Station Road, , Sleaford NG34 9DA Tel: 01529 460935 OP D PD MH Tel: 01526 830803 LDA HOLT, THE l CHESTNUTS RETIREMENT HOME l Heath Farm, Heath Road, Ashby de la Launde, Station Road, Ruskington , Sleaford NG34 9DE Lincoln LN4 3JD Tel: 01526 832174 OP Tel: 01526 322444 LDA COTTAGE, THE l KIRK HOUSE l Heath Farm, Heath Road, Ashby de la Launde, 2 Lincoln Road, Dorrington, Lincoln LN4 3JD Lincoln LN4 3PT Tel: 01526 322444 LDA Tel: 01526 833569 LDA

CROFT, THE l ORCHARD LODGE Heath Farm, Heath Road, Ashby de la Launde, Kirk House, 2 Lincoln Road, Dorrington, Lincoln LN4 3JD Lincoln LN4 3PT Tel: 01526 322444 LDA Tel: 07792 738804 LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9

84 Visit www.carechoices.co.uk for further assistance with your search for care Sleaford care homes continued

PADDOCKS, THE l SUILLEAN HOUSE Heath Farm, Heath Road, Ashby de la Launde, 77 Sleaford Road, Heckington, Lincoln LN4 3JD Sleaford NG34 9QP Tel: 01526 322444 LDA Tel: 01529 461066 LDA YA REEDS, THE VILLAGE FARM 2 Lincoln Road, Dorrington, Newark Road, Norton Disney, Lincoln LN4 3PT Lincoln LN6 9JS Tel: 01479 676724 PD LDA SI YA Tel: 01522 789776 LDA YA ROXHOLM HALL CARE CENTRE YORK HOUSE Roxholm, Sleaford NG34 8ND 15 Waterside, Billinghay, Lincoln LN4 4BU Tel: 01526 832128 OP D MH Tel: 01526 860378 OP D PD SI

Sleaford care homes with nursing

ASHFIELD LODGE ST ANDREW’S NURSING AND CARE HOME Ashfield Road, Sleaford NG34 7DZ Main Street, Ewerby, Tel: 01529 307330 OP D MH Sleaford NG34 9PL Tel: 01529 460286 OP D BLAIR HOUSE Skirth Road, Billinghay, Lincoln LN4 4AY Tel: 01526 860432 OP LDA Y A MARTIN HALL NURSING HOME l High Street, Martin, Lincoln LN4 3QY Advert inside front cover Tel: 01526 378251 OP D PD MH YA AD OAKDENE CARE HOME l 4 Eastgate, Sleaford NG34 7DJ Tel: 01529 415253 OP

SEARCH FOR CARE IN YOUR AREA With so many providers to choose from, where do you start? www.carechoices.co.uk • Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests

www.carechoices.co.uk

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 85 South Holland

Spalding care homes

ABBEYGATE REST HOME l FIELD HOUSE North Street, Crowland PE6 0EG Fleet Hargate, near Holbeach, Tel: 01733 211429 OP Spalding PE12 8LL Tel: 01406 423257 OP D ABBEYGATE RETIREMENT HOME l High Street, Moulton, Spalding PE12 6QB GENESIS RESIDENTIAL HOME l Tel: 01406 373343 OP 2 Station Street, Donington, Spalding PE11 4UQ ANTON HOUSE Tel: 01775 820431 MH – CARE HOME LEARNING DISABILITIES l 11 Windmill Close, Holbeach, MAYFIELD RESIDENTIAL HOME Spalding PE12 7NX Fleet Street, Holbeach, Tel: 01406 426809 OP PD LDA YA Spalding PE12 7AG Tel: 01406 423645 Advert page 87 BANCROFT RESIDENTIAL HOME LTD, THE l OP D 50 Market Street, Long Sutton, NENE LODGE RETIREMENT HOME l Spalding PE12 9DF 224 Bridge Road, Sutton Bridge, Tel: 01406 362734 OP D Spalding PE12 9SG Tel: 01406 351000 BANK HOUSE CARE HOME OP Gosberton Bank, Gosberton, Spalding PE11 4PB NUTTEN STOVEN RESIDENTIAL HOME Tel: 01775 840297 OP D PD 81 Boston Road, BAY LODGE Holbeach PE12 8AA 36 Fen Road, Holbeach PE12 8QA Tel: 01406 424941 OP Tel: 01406 424197 LDA YA PATCHETT LODGE (OSJCT) l BRUN LEA CARE l Stukeley Road, 21 Surfleet Road, Pinchbeck, Spalding PE11 3XY Holbeach PE12 7LJ Tel: 01775 680576 OP D Tel: 01406 422012 Advert page 7 OP BUNGALOW RETIREMENT HOME, THE SENSE – 18 WATER GATE 156 Park Road, Spalding PE11 1QZ Quadring, Spalding PE11 4PY Tel: 01775 724995 OP D Tel: 01775 821957 PD LDA SI CAPRICORN COTTAGE SENSE – 21A & 21B JOHNSON AVENUE 88 Eastgate, Fleet, Holbeach, Spalding PE11 2QE Spalding PE12 8ND Tel: 01775 767472 LDA SI Tel: 01406 425067 OP LDA YA SENSE – 38 CHURCH STREET CEDAR HOUSE l Pinchbeck, Off Pinchbeck Road, Spalding PE11 1QF Spalding PE11 3UB Tel: 01775 711375 PD LDA SI YA Tel: 01775 711103 LDA SI YA

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86 Visit www.carechoices.co.uk for further assistance with your search for care Spalding care homes continued

SOUTHERNWOOD HOUSE ST JOHN’S CARE HOME 20 Matmore Gate, Spalding PE11 2PN 66 Hawthorn Bank, Spalding PE11 1JQ Tel: 01775 760563 Advert page 64 OP D PD YA Tel: 0843 506 9452 Advert page 18 OP D

SOUTHFIELD HOUSE (OSJCT) l STONEHAVEN Woolram Wygate, Spalding PE11 1PS 117 Main Road, Quadring, Spalding PE11 4PJ Tel: 01775 724612 Advert page 7 OP D Tel: 01775 820885 OP D

Spalding care homes with nursing

ASHWOOD NURSING HOME HOLBEACH AND EAST ELLOE HOSPITAL TRUST l – SPALDING Boston Road North, Holbeach, Spalding PE12 8AQ 43 Spalding Common, Tel: 01406 422283 OP PD Spalding PE11 3AU KIMBERLEY CARE VILLAGE l Tel: 0843 506 9452 Advert page 18 OP PD 23 London Road, Long Sutton, Spalding PE12 9EA BEECH LODGE NURSING HOME Tel: 01406 364309 OP D Frogs Abbey Gate, Holbeach, HOVENDEN – CARE HOME WITH NURSING Spalding PE12 8QJ PHYSICAL DISABILITIES Tel: 0843 506 9452 Advert page 18 OP D Lowgate, Fleet, Spalding PE12 8LP Tel: 01406 423037 OP PD YA CEDAR FALLS CARE HOME l Little London Road, Spalding PE11 2UA Advert inside back cover Tel: 01775 713233 OP D PD YA

GOSBERTON HOUSE CARE HOME WITH NURSING l 11 Westhorpe Road, Gosberton, Spalding PE11 4EW Tel: 01775 840581 Advert below OP PD YA

osberton House Care Home Are you looking for a special G nursing and residential home care home for your loved one? Residential, Convalescent, Palliative Give them the gift of a happy and and Terminal Care secure life at Mayfield 01775 840581 • Registered for Elderly and Dementia Care Friendship, care & comfort are the keys to a happy retirement & these are all offered at • Award Winning High Specification Building Gosberton House, which is a family owned & run home. Our highly trained nurses & carers • Convenient Central Location are experts in the care & comfort of the elderly, infirm and terminally ill 24 hours a day. Daycare - come and join us for the day. We can collect and return you home. Enjoy a MAYFIELD RESIDENTIAL HOME, Fleet Street, Holbeach Centre home cooked 2 course hot lunch. Participate in our daily activities, from crafts to quizzes, something for everyone. Please call our manager Jan on: 01406 423645 Daycare from Monday to Friday, 10 am to 3 pm. Bathing facilities also available. E: [email protected] Westhorpe Road, Gosberton, Spalding, Lincolnshire PE11 4EW [email protected] • www.gosbertonhouse.co.uk www.mayfield-residential.co.uk

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Visit www.lincolnshire.gov.uk/adultcare for help and information 87 6848 297x210 3x Home advert.qxp 24/04/2018 11:53 Page 1

Orchard Care Homes in Your Area Rooms available for long or short term stays

Grimsby Grange and Manor Residential & Dementia Care Home Second Avenue, Grimsby, N.E. Lincolnshire DN33 1NU Tel: 01472 276 566

Cambridge Park Care Home Peterhouse Road, Grimsby, N.E. Lincolnshire, DN34 5UX Tel: 01472 276 716

Eaton Court Care Home Augusta Street, Grimsby, N.E. Lincolnshire, DN34 4UD Tel: 01472 341 846

For more information call

or01423 visit www.orchardcarehomes.com 859 859 www.facebook.com/orchardcarehome

88 Visit www.carechoices.co.uk for further assistance with your search for care South Kesteven

Grantham care homes

APPLE TREES CARE & REABLEMENT CAYTHORPE RESIDENTIAL HOME CENTRE (OSJCT) l 77 High Street, Caythorpe, Grantham NG32 3DP Arlington Gardens, Grantham NG31 7GQ Tel: 01400 272552 OP D Tel: 01476 542700 Advert page 7 OP D PD MH SI FAIRVIEW FARM l AVERY LODGE l Gloucester Road, Grantham NG31 8RJ 37 Beacon Lane, Grantham NG31 9DN Tel: 01476 567600 LDA Tel: 01476 590674 OP D PD GREGORY HOUSE (OSJCT) l AYRSHIRE HOUSE l Welby Gardens, Grantham NG31 8BN 24-26 Main Road, Long Bennington, Tel: 01476 562192 Advert page 7 OP Newark NG23 5EH Tel: 01400 281971 LDA HARROW STREET 18 Harrow Street, Grantham NG31 6HF BELVOIR HOUSE CARE HOME Tel: 01476 574429 OP PD LDA SI YA Brownlow Street, Grantham NG31 8BE Tel: 01476 565454 OP D MILLFIELD HOUSE 13 Back Lane, Colsterworth, BIRCHWOOD RETIREMENT HOME Grantham NG33 5NJ 6-8 Dudley Road, Grantham NG31 9AA Tel: 01476 860270 LDA SI YA Tel: 01476 562042 OP D PD OLD HALL, THE l CASTLEGATE HOUSE RESIDENTIAL HOME 1 High Street, Billingborough, 49 Castlegate, Grantham NG31 6SN Sleaford NG34 0QA Tel: 01476 560800 OP D Tel: 01529 240335 OP

Grantham care homes with nursing

HARROWBY LODGE NURSING HOME l RED COURT CARE COMMUNITY 4 Harrowby Lane, 12 St Edmunds Court, Grantham NG31 9HX Grantham NG31 8SA Tel: 01476 568505 OP D PD YA Tel: 01476 576811 OP D PD YA

KINGS COURT NURSING HOME ST EDMUNDS NURSING HOME Church Street, Grantham NG31 6RR Worcester Road, Grantham NG31 8SF Tel: 01476 576811 Tel: 01476 576928 OP D PD MH SI YA OP PD YA

NEWTON HOUSE See the checklist on page 65 for useful 148 Barrowby Road, Grantham NG31 8AF suggestions of questions to ask when looking at Tel: 01476 452380 Advert page 90 OP D PD MH YA care homes.

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 89 F_BAR_17448 Lincolnshire Care Choices advert (FP).qxp_Layout 1 21/05/2018 12:07 Page 1 Personalised Care At your local Barchester care homes

We understand finding the right care home can be a daunting decision, that’s why our friendly teams are on hand to offer advice and guidance at a time to suit you. Our homes offer a range of care services whilst supporting independence and maintaining individual interests. With varied activities programmes and freshly prepared home-cooked meals, we pride ourselves on making everyone feel at home.

Nursing care • Residential care • Dementia care • Respite care

If you need urgent care or just some help and advice, our friendly teams are always here when you need them. For more information visit our website www.barchester.com

Braeburn Lodge Care Home Tennyson Wharf Care Home Braeburn Road, Deeping St James, PE6 8GP Park Lane, Burton Waters, LN1 2ZD Call: 01778 752 527 Call: 01522 844 151 Newton House Care Home Wood Grange Care Home 148 Barrowby Road, Grantham, NG31 8AF Westminster Lane, Bourne, PE10 9TU 90Call: 014Visit76 www.carechoices.co.uk452 380 for further Cassistanceall: 0177 with8 75 your2 57 search0 for care Stamford care homes

BRACEBOROUGH HALL RETIREMENT HOME l SENSE – 92 BLACK PRINCE AVENUE Church Lane, Braceborough, Market Deeping, Peterborough PE6 8LU Stamford PE9 4NT Tel: 01778 344215 LDA SI Tel: 01778 560649 OP SENSE – MANOR COURT CHEVINGTON HOUSE l 72 Church Street, Market Deeping PE6 8AL 36 North Road, Bourne PE10 9AS Tel: 01778 343617 LDA SI Tel: 01778 421821 Advert page 64 OP SENSE – THE MANOR HOUSE DIGBY COURT (OSJCT) l 72 Church Street, Market Deeping PE6 8AL Christopher’s Lane, Bourne PE10 9AZ Tel: 01778 343768 LDA SI Tel: 01778 422035 Advert page 7 OP PD TALLINGTON CARE HOME LAURELS, THE l Main Road, Tallington, Stamford PE9 4RP 45 High Street, Market Deeping, Tel: 0843 506 9452 Advert page 18 OP D Peterborough PE6 8ED TALLINGTON LODGE CARE HOME Tel: 01778 344414 OP D PD Main Road, Tallington, Stamford PE9 4RP QU’APPELLE CARE HOME Tel: 0843 506 9452 Advert page 18 OP D PD SI Harrington Street, Bourne PE10 9HA TOWNGATE EAST, 20 Tel: 01778 422932 OP D PD SI Market Deeping, Peterborough PE6 8DR Tel: 01778 342091 ROSE LODGE AND HOLLAND HOUSE CARE HOME OP D PD LDA MH SI YA 35a Church Street, Market Deeping, WHITEFRIARS (OSJCT) l Peterborough PE6 8AN St. Georges Avenue, Stamford PE9 1UN Tel: 0843 506 9452 Advert page 18 OP D PD Tel: 01780 765434 Advert page 7 OP D SENSE – 25 HORSEGATE WILLOWS, THE Deeping St James, Peterborough PE6 8EN 74 Station Street, Rippingale, Bourne PE10 0SX Tel: 01778 347037 LDA SI Tel: 01778 440773 OP D SENSE – 32A BROADGATE LANE YEW TREE RESIDENTIAL CARE HOME l Deeping St James, Peterborough PE6 8NW 60 Main Road, Dowsby, Bourne PE10 0TL Tel: 01778 380522 LDA SI Tel: 01778 440247 OP D

Stamford care homes with nursing

ABBEY COURT CARE HOME CEDARS, THE l Falcon Way, Bourne, Peterborough PE10 0GT Church Walk, South Street, Tel: 01778 391390 OP Bourne PE10 9UQ Tel: 01778 421555 OP D PD BRAEBURN LODGE Braeburn Road, Deeping St James, PRIORY COURT Peterborough PE6 8GP Priory Road, Stamford PE9 2EU Tel: 01778 752527 Advert page 90 OP D PD SI YA Tel: 01780 766130 Advert page 62 OP D PD SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 91 Providers, missing out on online referrals?

Over 1,000,000 page views annually – target active care seekers at the click of a button

• Over 50 customisable templates • Multiple fonts, colours and designs • Create unique branded online adverts

FREE WEB Call us on 01223 207770 ADVERT www.carechoices.co.uk DESIGN

92 Visit www.carechoices.co.uk for further assistance with your search for care Stamford care homes with nursing continued

RED HOUSE, THE l WOOD GRANGE 11 Emlyns Street, Stamford PE9 1QP Westminster Lane, West Road, Bourne PE10 9TU Tel: 0843 506 9452 Advert page 18 OP D Tel: 01778 752570 Advert page 90 OP D PD MH YA West Lindsey

Gainsborough care homes

CHESTNUT HOUSE NORTH WARREN HOUSE 62 High Street, Marton DN21 5AW North Warren Road, Gainsborough DN21 2TU Tel: 01427 718272 MH YA Tel: 01427 612171 OP FOXBY COURT (OSJCT) l OLD RECTORY, THE l Middlefield Lane, Gainsborough DN21 1QR Sturton Road, Saxilby, Lincoln LN1 2PG Tel: 01427 613376 Advert page 7 OP Tel: 01522 702346 OP D FOXBY HILL CARE HOME l REDCOTE RESIDENTIAL HOME Foxby Hill, Gainsborough DN21 1PN 23 Gainsborough Road, Lea, Tel: 01427 611231 OP D PD MH SI YA Gainsborough DN21 5HR Tel: 01427 615700 OP GROSVENOR HOUSE CARE HOME l 19 Back Street, East Stockwith, ST OGGS Gainsborough DN21 3DL 14 Front Street, Morton, Tel: 01427 616950 OP D PD YA Gainsborough DN21 3AA Tel: 01427 617173 MH YA KINGSWAY CLAYTON HOUSE RESIDENTIAL CARE HOME l TIGH BRUADAIR 9-11 Lea Road, Gainsborough DN21 1LW Summer Hill, Gainsborough DN21 1HQ Tel: 01427 613730 OP LDA Tel: 01427 611541 LDA YA MANOR, THE WISPINGTON HOUSE LTD l The Green, Scotter, Gainsborough DN21 3UD 41 Mill Lane, Saxilby, Lincoln LN1 2QD Tel: 01724 764884 OP D MH Tel: 01522 703012 OP D PD

Gainsborough care homes with nursing

BLENHEIM CARE CENTRES DROVERS CALL l Hemswell Cliff, Gainsborough DN21 5TJ 186 Lea Road, Gainsborough DN21 1AN Tel: 01427 668175 OP PD YA Tel: 01427 678300 OP D PD BLYTON COURT ELIOT HOUSE 3 Laughton Road, Blyton, Crooked Billet Street, Morton, Gainsborough DN21 3LG Gainsborough DN21 3AH Tel: 01427 628791 PD MH YA Tel: 01427 617545 OP D PD MH

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 93 HOLLY TREE LODGE CARE HOME 3 EASTGATE, SCOTTON, GAINSBOROUGH, LINCOLNSHIRE DN21 3QR Telephone: 01724 762537 E-Mail: [email protected] Registered Manager: Anne Atkinson E-Mail: [email protected]

Please see our website www.hollytreecare.co.uk and our recommendations on www.carehome.co.uk

Holly Tree Lodge is situated within the heart of the picturesque village of Scotton which is within easy reach of both and Gainsborough. It is a two storey detached property that stands within its own gardens and has views of the countryside. The Home is able to offer packages ranging from one day respite to long term care and continuing care. At Holly Tree Lodge, we care for people with nursing needs and also for people with social care needs especially those related to memory loss and dementia.

The Home is well furnished to create a comfortable and homely atmosphere that offers a safe and secure environment. The accommodation is spacious and appropriate. The living area has been adapted to reduce the risks associated with the needs of the residents.

Four lounge areas and two large dining rooms provide bright and welcoming communal areas for residents and visitors. There has been a recent addition of secure WiFi throughout all areas of the Home which is freely available. There are safe and accessible gardens with both secluded areas providing privacy and larger areas for groups in which to enjoy time together.

The approach of the staff within the Home ensures that the person is cared for in an individualised way, promoting freedom of choice. There is a dedicated activities person providing group as well as individual activities for the residents.

All people within the Home have comprehensive support plans that are person-centred to meet their individual needs and include individual choices and social inclusion. The support plans are regularly reviewed by the management team and staff. This ensures that the person’s requirements and wishes are taken into account within daily activities.

We welcome telephone enquiries at any time and also invite you to call in at the Home to have a look around.

No appointment is necessary, though if you specifically wish to speak to our Manager Anne, please call beforehand to ensure she is on duty when you intend to visit.

94 Visit www.carechoices.co.uk for further assistance with your search for care Gainsborough care homes with nursing continued

FERNDENE CARE HOME l HOWSON CARE CENTRE l Parksprings Road, Marton Road, Willingham-by-Stow, Gainsborough DN21 1NY Gainsborough DN21 5JU Tel: 01427 810700 OP D Tel: 01427 788283 OP D LDA MH YA GABLES MANOR l LAUGHTON CROFT CARE HOME WITH NURSING l Ingleby, Saxilby, Lincoln LN1 2PQ Gainsborough Road, Scotter Common, Tel: 01522 704250 LDA Gainsborough DN21 3JF Tel: 01724 762678 OP D PD MH SI YA AD GROSVENOR HOUSE CARE HOME l 19 Back Street, East Stockwith, MANOR NURSING HOME, THE l Gainsborough DN21 3DL Dog & Duck Lane, Morton, Tel: 01427 616950 OP D PD YA Gainsborough DN21 3BB Tel: 01427 612796 OP D MH HOLLY TREE LODGE CARE HOME l 3 Eastgate, Scotton, MIDDLEFIELD HOUSE NURSING HOME Gainsborough DN21 3QR Middlefield Lane, Gainsborough DN21 1TY Tel: 01724 762537 Advert page 94 OP D PD LDA Tel: 01427 615577 LDA YA

Market Rasen care homes

BLYTHE HOUSE HOLLIES, THE Lincoln Road, Faldingworth LN8 3SF The Hawthorns, 53 Station Road, Bardney, Tel: 01522 868279 LDA YA Lincoln LN3 5UD Tel: 07817 946026 LDA YA BRAMBLES 53 Station Road, Bardney, Lincoln LN3 5UD LITTLE BROCKLESBY HOUSE Tel: 01526 399868 LDA YA 51 High Street, Limber, Grimsby DN37 8JL Tel: 01469 561353 OP D COTTAGE SPECIALIST RESIDENTIAL SERVICE, THE l MIDDLEGATE LODGE 31 Norbeck Lane, Welton, Lincoln LN2 3JP Horncastle Road, Caistor, Market Rasen LN7 6JG Tel: 01673 862000 LDA YA Tel: 01472 852282 LDA MH YA AD

GLEBE HOUSE OAKS, THE 7 South Dale, Caistor, Market Rasen LN7 6LS 51 Station Road, Bardney, Lincoln LN3 5UD Tel: 01472 852282 MH YA Tel: 01749 676724 PD LDA SI YA

GREENACRES CARE HOME OLD HALL, THE l 17-19 Grimsby Road, Caistor, Market Rasen LN7 6QY Chapel Road, Fiskerton LN3 4HD Tel: 01472 851989 OP Tel: 01522 595395 LDA

HAWTHORNS, THE l POPLARS, THE (OSJCT) l 53 Station Road, Bardney, Lincoln LN3 5UD Chapman Street, Market Rasen LN8 3DS Tel: 01526 399868 LDA Tel: 01673 843319 Advert page 7 OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 95 Bupa care homes For a choice of elderly care options in Lincoln If you’re considering care for an elderly loved one, a warm, welcoming place close to family and friends means a lot. That’s why our choice of long and short term care options in Lincoln could be something for you to think about. And, you don’t need to be a Bupa customer to stay with us.

To find out more, call our Elderly Care Support Line seven days a week on

01522 719 536

We may record or monitor our calls. For elderly care. For Living

Q117235 6534/MAR17 BPR 01953

Nettleton Manor Nursing Home is one of the best care homes in Lincolnshire and is registered for residential and nursing clients, and people living with dementia. NHS Lincolnshire Care Home Assessment Awarded the home an excellent score of 87%. We offer 24 hour nursing care, provided by a team of highly qualified Registered Nurses, Care Assistants and support staff. We pride ourselves in being a specialist provider in dementia care and offer holistic services, as well as access to healthcare services to ensure that our service users are able to live a fulfilling and rewarding life. With our dedicated activities team, there is always a variety of things going on, or quiet spaces are available if that is what you would prefer.

Nettleton Manor Care Home: Moortown Road, Nettleton, Market Rasen LN7 6HX rated as 87% Telephone: 01472 851 230 • Fax: 01472 852 015 • Mobile: 07780 685075 Email: [email protected] excellent Tell us what you think Complete our short questionnaire www.carechoices.co.uk/reader-survey

96 Visit www.carechoices.co.uk for further assistance with your search for care Market Rasen care homes continued

SAXILBY HOUSE l WILLAN HOUSE l 9-15 Highfield Road, Saxilby LN1 2QP Stainfield, Wragby, Market Rasen LN8 5JL Tel: 01522 704025 D PD MH Tel: 01526 398785 OP D WATERLOO HOUSE l Walesby Road, Market Rasen LN8 3EX For information on different types of care Tel: 01673 842343 Advert below OP D MH homes, see page 62.

Market Rasen care homes with nursing

GLENGARRIFF HOUSE NURSING HOME ST LUKE’S NURSING HOME 8 King Street, Market 35 Main Street, Scothern, Lincoln LN2 2UJ Rasen LN8 3BB Tel: 01673 862264 OP Tel: 01673 844091 LDA YA TENNYSON WHARF HEALTHLINC APARTMENTS l Park Lane, Burton Waters, Lincoln LN1 2ZD Cliff Road, Welton, Lincoln LN2 3JN Tel: 01522 844151 Advert page 90 OP D PD YA Tel: 01673 862000 OP PD LDA MH SI YA WILLOW COURT HILL HOUSE CARE HOME Croft Lane, Cherry Willingham, Lincoln LN3 4JW Sand Lane, Osgodby, Tel: 01522 595391 OP D Market Rasen LN8 3TE Tel: 01673 843407 OP PD LDA MH YA LAURELS NURSING HOME, THE Lincoln Road, Holton-cum-Beckering, Market Rasen LN8 5NG Tel: 01673 858680 OP D NETTLETON MANOR NURSING HOME Moortown Road, Nettleton, Market Rasen LN7 6HX Tel: 01472 851230 Advert page 96 OP D PD

“Our residents don’t live in our workplace, we work in their home.”

Waterloo House is set in the heart of the Lincolnshire Wolds and is registered for 35 residents with old age and Dementia. We are supported by a fantastic, dedicated long standing team, and together we strive to provide high quality individual care for all our residents ensuring that they enjoy their stay with us.

We prepare fresh, locally sourced produce in our kitchen every day. We offer a varied daily choice and will also provide for special dietary needs. We will happily meet any special requests that you might have. Walesby Road, Market Rasen, Lincolnshire LN8 3EX Tel: 01673 842343 We receive lots of positive feedback about the care that we provide, the friendliness of the staff, the home’s cleanliness and the warm feeling that residents and visitors experience. See our latest report by Email: [email protected] logging on to www.cqc.org.uk. www.waterloohousecarehome.co.uk

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Lincolnshire Care Association member – see page 9 Advertisers are highlighted

Visit www.lincolnshire.gov.uk/adultcare for help and information 97 Index Advertisers in bold

A Atlas Care Services Ltd Boulevard House 77 Lincolnshire 25 Boultham Park House (OSJCT) 81 Abbey Court Care Home 91 Autism Care Community Braceborough Hall Abbeygate Rest Home 86 Services (Lincolnshire) 22 Retirement Home 91 Abbeygate Retirement Home 86 Autumn Park Business Centre 27 Braeburn Lodge 91 Action Homecare 25 Avery Lodge 89 Brambles 95 Adderley Court Apartments 25 Ayrshire House 89 Bramhall Residential Home 76 Advance Lincolnshire 22 B Brantley Manor Care Home 81 Age UK Lincoln and Kesteven 22 Broughton House and College 83 Bancroft Residential Home Alderson House 77 Ltd, The 86 Brun Lea Care 86 Allied Healthcare 22, 25 Bank House Care Home 86 BSpoke Social Care 23 Allways Care Community Barn, The 84 Bungalow Retirement Support Agency 22 Home, The 86 Bassingham Care Centre 83 Altham Court Care Home 82 Bunkers Hill Care Home 82 Bay Lodge 86 Ambassador Homecare Ltd 22 Butterflies Care & Beckfield House Support Ltd 23 Amber Care (Lincolnshire) Ltd 28 Residential Home 83 Byards Keep 84 An Caladh House 83 Beckside (OSJCT) 83 Byron House 79 An Darach Care 25 Beeches, The 22, 77 An Darach House 83 Beech House 22 C Angels on Call, The 22 Beech Lodge – Mablethorpe 77 Canwick Court Care Centre 81 Annicare Ltd 22 Beech Lodge Nursing Home 87 Canwick House Care Home 83 Ansar Projects 27 Belvoir House Care Home 89 Capricorn Cottage 86 Anton House Bernadette House 81 Care 4 U Services (Lincs) Ltd 23 – Care Home Learning Birchwood Retirement Home 89 Care 4 U Services (Lincs) Ltd Disabilities 86 – Market Rasen 28 Blair House 85 Apex Care Centre 78 Carewatch (Lincoln) 28 Blenheim Care Centres 93 Apple Trees Care & Castlegate House Bloomsbury Home Care Ltd Reablement Centre (OSJCT) 89 Residential Home 89 Bourne 27 Ashby Court 79 Cathedral Nursing Home 82 Blossoming Hearts Ashdene Care Home 84 Care Agency Ltd 27 Caythorpe Residential Home 89 Ashfield Lodge 85 Bluebird Care Lincoln 23 Cedar Falls Care Home 87 Ashley Court 81 Bluebird Care (Peterborough Cedar House 25, 86 Ashridge 75 & Rutland) 27 Cedars, The 91 Ashtree House 77 Bluebird Care Charisma Services 27 Ashwood Nursing Home South Lincolnshire 27 Cherry Tree Lodge 84 – Spalding 87 Blythe House 95 Cherry Tree Lodge Aspen Lodge Care Home 79, 80 Blyton Court 93 Nursing Home 82

98 Visit www.carechoices.co.uk for further assistance with your search for care Index continued Advertisers in bold Chesterfield House 84 F Gregory House (OSJCT) 89 Chestnut House 93 Fairview Farm 89 Grosvenor Hall Care Home 82 Chestnuts Retirement Home 84 Farmhouse, The 84 Grosvenor House Care Home 93, 95 Chevington House 91 Fenns Home Management & Chimneys Care Home, The 77 Support Services 27 Grove Care Centre, The 83 Clarence House and Ferndene Care Home 95 Grove Residential The Granary 76 Field House 86 Care Home, The 76 Clarriots Home Care Ltd 22 Fir Close 77 H Community Support Services 22 Five Bells Residential Harrow Street 89 Care Home 84 Cottage, The 84 Harrowby Lodge Cottage Residential Flo’s Friends 22 Nursing Home 89 FocusAbility Support and Home, The 23, 83 Hartsholme House (OSJCT) 81 Care Services 28 Cottage Specialist Residential Harvest House Nursing Home 82 Service, The 95 For You Healthcare Ltd 27 Haven Care Home, The 83 County Care Independent Forget Me Not Home Care Ltd 25 Hawthorns, The 95 Living Ltd 22 Fosse Healthcare – Lincoln 23 Healthlinc Apartments 97 Courtlands Lodge 84 Fosse House (OSJCT) 81 Healthy Homecare Services Ltd 22 CRG Homecare – Sleaford 25 Fotherby House 77 Heatherlea House CRG Homecare Lincolnshire 22 Fountains Care Centre, The 78 Residential Care Home 76 Croft, The 84 Foxby Court (OSJCT) 93 Helping Hand 27 Foxby Hill Care Home 93 D Helping Hands Nurses Agency Frampton House (HHNA Lincoln) 23 Desboro House 79 Residential Care Home 75 Digby Court (OSJCT) 91 Heritage Care Ltd – East Midlands Direct Personnel Agency Ltd 25 G Gables Manor 95 Domiciliary Care Branch 27 Doulton Court Care Home 77, 78 Gables, The 77 Heritage Care Ltd Drovers Call 93 – Lincolnshire Gardens Dunsford 79 Domiciliary Care Branch 27 Residential Home, The 75 E Genesis Residential Home 86 Hill House Care Home 97 Holbeach and East Eastholme Care Home 82 Georgians (Boston) Ltd, The 75 Elloe Hospital Trust 87 Eastwood Lodge 76 Gilder Care Ltd 27 Hollies, The 95 Eccleshare Court 82 Glebe House 95 Holly Tree Lodge Care Home 95 Eliot House 93 Glengarriff House Nursing Home 97 Holmleigh Care Home 83 Elms Care Home, The 78 Gosberton House Holt, The 84 Elmwood House Nursing Home 75 Care Home with Nursing 87 Home From Home Eresby Hall (OSJCT) 79 Greenacres Care Home 84, 95 Care Services Ltd 25 Ermine House (OSJCT) 81 Greetwell House Home Instead Senior Care Evergreen Care Trust Stamford 27 Nursing Home 82 – Bourne 27

Visit www.lincolnshire.gov.uk/adultcare for help and information 99 Index continued Advertisers in bold Homecare Helpline 25 Martin Hall Nursing Home 85 Old Hall, The (Market Rasen) 95 Homer Lodge Care Centre 82 Mayfield Residential Home 86 Old Hall Residential Housing and Support Meadows Court Care Home 79 Care Home, The 79 Solutions – Lincoln 23 Meadows Edge Old Rectory, The Hovenden – Care Home with Care Home Ltd 75 (Horncastle) 76 Nursing Physical Disabilities 87 Meadows Homecare Services 28 Old Rectory, The (Gainsborough) 93 Howson Care Centre 95 Meadows Sands Care Home 79 Orby House 79 Hunters Creek Care Home Melody Lodge 79 with Nursing 75 Orchard House Care Home 78 Middlefield House K Nursing Home 95 Orchard Lodge 84 Middlegate Lodge 95 Keal View 79 P Millfield House 89 Kimberley Care Village 87 Paddocks, The 85 Minstrels Residential Kings Court Nursing Home 89 Palms, The 79 Home, The 75 Kingsway Clayton House Patchett Lodge (OSJCT) 86 Miramar Nursing Home 78 Residential Care Home 93 Phoenix Care Centre 79 Monson Retirement Home 81 Kirk House 84 Poplars, The (OSJCT) 95 L N Presious Healthcare Ltd 23 Namron Care Provider Ltd 23 Prestige Nursing Sleaford 25 Laughton Croft Care Home with Nursing 95 Navigation Support & Care Priory Court 91 Services Ltd 23 Laurels, The 23, 81, 91 Purely Care 23 Neale Court 83 Laurels Nursing Home, The 97 Nene Lodge Retirement Home 86 Q LCMB Therahealth Homecare 27 Netherlands 76 Qu’Appelle Care Home 91 Libertas 22 Nettleton Manor Lily Mae Homecare Ltd 27 R Nursing Home 97 Lincolnshire Home Care Ltd 27 Ralphland Care Home 75 Newhaven Residential Home 77 Lindum Park House Rayleigh House 79 Newton House 89 Care Home 81 Red Court Care Community 89 Nightingale House Link House 77 Red House, The 93 Care Centre 77 Little Brocklesby House 95 Redcote House North Warren House 93 Residential Care Home 81 Livingstone Court 77 Noss Mayo Residential Home 79 Redcote Residential Home 93 LJM – Homecare Lincoln 23 Nutten Stoven Reeds, The 85 Residential Home 86 M Ridgeway Care Centre 81 Madeira House 77 O Riverside 78 Manor Care Centre 79 Oak Lodge 78 Roman Wharf Nursing Home 82 Manor Gate Care Home 75 Oakdene Care Home 85 Rose Lodge and Holland House Manor, The 93 Oaks, The 95 Care Home 91 Manor Nursing Home, The 95 Old Hall, The (Sleaford) 89 Rosslyn 80

100 Visit www.carechoices.co.uk for further assistance with your search for care Index continued Advertisers in bold Rowans, The 78 SENSE – Manor Court 91 Tamar House 82 Roxholm Hall Care Centre 85 SENSE – The Manor House 91 Tanglewood Care Home with Royal Mencap Society Serenity Care Company Ltd, The Nursing 77 – Lincolnshire Domiciliary – North Warren House 28 Tennyson Wharf 97 Care Agency 28 Sevacare – Lincoln 25 TESS CIC 27 Royal Mencap Society Sharon Brinkman Thera East 28 – March Domiciliary Care Care Services Ltd 27 Thera East Anglia 28 Agency 28 Skirbeck Court (OSJCT) 75 Thera East Midlands 28 Ruckland Court 81 South Wold Nursing Home 77 Russell Green Care Home 22, 76 Thera North 28 Southernwood House 27, 87 Thera South Midlands 28 Southfield House (OSJCT) 87 S Thera South West 28 Spencers lodge 80 Sagecare (Lincoln) 23 Tigh Allene 82 St Andrews Drive 80 Sagecare (Olsen Court) 23 Tigh Bruadair 93 St Andrew’s Nursing and Sampson House 25 Tigh Coilean 83 Care Home 85 Sandbeck House Toray Pines Care Home with St Claire’s Nursing Home 81 Residential Home 80 Nursing 77 Sandpiper Care Home 79 St Edmunds Nursing Home 89 Town and Country Care 22 Saxilby House 97 St John’s Care Home 87 Towngate East, 20 91 Scorer Street, 122 81 St John’s Nursing Home 75 Scott’s View at South Farm 78 St Katherine’s Care Ltd 25 V Scremby Grange 80 St Luke’s Nursing Home 97 Vale View 80 Seacroft Court Nursing Home 80 St Michaels 83 Vauxhall Court Care Home 75 Seathorne Court St Oggs 93 Victoria House Residential Home 80 St Paul’s Care Home 84 Residential Home 78 Seaton House 78 Stewton House 79 Village Farm 85 SENSE – 18 Water Gate 86 Stones Place 81 Voyage (DCA) (Lincs) 25 SENSE Suillean House 85 W – 21a & 21b Johnson Avenue 86 Summerfield Rest Home 78 Wainfleet Care Home 80 SENSE – 25 Horsegate 91 Sutton Lodge Residential Walnut Care at Home 22 SENSE – 25 Old Mill Park 78 Care Home 79 Waterloo House 97 SENSE – 32a Broadgate Lane 91 Swallow Lodge 25, 82 Waverley 78 SENSE – 38 Church Street 86 Swallowdale 78 Welbourn Hall Nursing Home 84 SENSE – 54 Monks Dyke Road 78 Swanholme Court 82 Welbourn Manor Care Centre 83 SENSE – 56 Monks Dyke Road 78 Sycamores, The 78 Welham House 80 SENSE Syne Hills Care Home Ltd 80 Welland & Glen Home Care Ltd 27 – 92 Black Prince Avenue 91 T SENSE – Community and West Dean Care Home 82 Supported Living Services Tallington Care Home 91 Westcotes Residential (East) 28 Tallington Lodge Care Home 91 Care Home 80

Visit www.lincolnshire.gov.uk/adultcare for help and information 101 Index continued Advertisers in bold Westerley Residential Care Willoughby House 78 Woodside Care Home 80 Home for the Elderly – Willow Court 97 Woodview 84 Woodhall Spa 76 Willows, The 91 Wright Care at Home 28 Westfield Nursing Home 75 Wispington House Ltd 93 Wyngate Residential Care Home 78 White Gables 84 Witham Valley Care Group White Gables Care Home 75 – DCA 25 Y Whitefriars (OSJCT) 91 Wolds Care Centre, The 79 Yew Tree Residential Willan House 97 Wood Grange 93 Care Home 91 Willoughby Grange Care Home 75 Woodlands Court Care Home 75 York House 25, 85

Other advertisers

Age Care Advice 59 Country Support Ltd 26 My Care 83 Age UK (Spalding District) 32 Eastwood House Care Centre My Family, Our Needs 26 Alysia Caring Ltd 66 Inside front cover Oaklands Care Centre Inside front cover Avery 62 Eaton Court Care Home 88 Orchard Care Homes 88 Barchester 90 Grimsby Grange and Manor 88 Orders of St John Care Bupa 96 Halcyon Care Inside front cover Trust, The 7 Cambridge Park Care Home 88 Hales Care Home Care 20 Pearlcare 80 Helping Hands 26 Care Choices 6, 13, 19, 33, 72, Tanglewood Care Homes 85, 92, 96 Lincolnshire County Council Inside back cover Cherry Blossom Care Home 66 Outside back cover Tanglewood Village at Cedar Clarence House Care Centre Lincolnshire Home Falls Inside back cover Inside front cover Independence Agency 11 Wellbeing Care Group 64 Country Court Care 18 Mercer Care 76 Wellbeing Home Care 64

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate at the time of print. The company cannot accept responsibility for any errors or omissions in the publication, including if an organisation varies from the information included in an advertisement, the editorial or the listings. Care Choices Limited does not endorse or support any particular organisation included in the Directory. ©2018 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. ISBN 978-1-911437-95-6 Ref. No: 4001/Lincolnshire10/0718. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Lincolnshire County Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Head of Editorial: Emma Morriss. Editor: Angharad Jenkins. Content Editor: Emma Cooper. Regional Team Manager: Russell Marsh. Sales Manager: Paul O’Callaghan. Regional Sales Supervisor: Vanessa Ryder. Senior Sales Executives: Mark Dalton, Elaine Green, Mustafa Kanuni, Shannon Walford. Sales Executive: Claire Cornish. Director of Creative Operations: Lisa Werthmann. Studio Manager: Jamie Harvey. Assistant Studio Manager: Holly Cornell. Creative Artworker: Ruth Clarry. Distribution: Gemma Hunter.

102 Visit www.carechoices.co.uk for further assistance with your search for care Our five Lincolnshire care homes offer high-quality care in comfortable, relaxed and homely surroundings

Sandpiper Care Home Hunters Creek Care Home Toray Pines Care Home Alford LN13 9AQ T: 01507 462112 Boston PE21 7HB T: 01205 358034 Coningsby LN4 4SJ T: 01526 344361/2

Cedar Falls Care Home Tanglewood Village at Cedar Falls Tanglewood Care Home Spalding PE11 2UA T: 01775 713233 Spalding PE11 2UA T: 01775 713233 Horncastle LN9 5EN T: 01507 527265

Nursing care Choice of menu NEW FOR 2019! Residential care Activities programme

Dementia care Self-funding & local authority funded Physical disability care clients welcome A NEW 72-bed residential care home Respite care on Long Leys Road in Lincoln

To request a brochure or for more information contact: Tanglewood Care Homes, 2 Endeavour Park, Boston, Lincolnshire PE21 7TQ Tel: 01205 358888 email:[email protected] Visit www.lincolnshire.gov.uk/adultcarewww.tanglewoodcarehomes.co.uk for help and information 103 Visit Adult Care’s online information service www.lincolnshire.gov.uk/AdultCare

Further information Contact Adult Care on 01522 782155 from 8am to 6pm, Monday to Friday (except public holidays). In an emergency (out of these hours) phone the Emergency Duty Team on 01522 782333.

104 Visit www.carechoices.co.uk for further assistance with your search for care