43RD ANNUAL SAPICS VIRTUAL CONFERENCE 24 - 26 August 2021 June 2021

See page 5 express logistics

GARRY’S MESSAGE Wellness in the time of Covid by Sharon Somerset PLAN FOR A BRIGHT rimary health care makes good sense at all times AND BUSY FUTURE Pbut in the time of Covid it has become vitally important. he return to lockdown level 3 has Employees are your biggest extended the curfew which affects asset so it makes sense to help Temployees working nights in the them and their families remain healthy and productive. express logistics industry. These constant Garry Marshall changes are yet another challenge we and SAEPA wants to make it easy our people have to take in our stride. find a brief summary of key points from and affordable for all employees It’s no idle boast to say that without the recent IATA media day. This shows of member companies - and express logistics the South African that many of the issues we face are their families - to have access economy would have shuddered to a halt experienced globally. What is encouraging to first class primary health care over these last few months. Thankfully, our to take from this is the fact that our industry at fees they can afford. That’s why essential contribution has been noted and performance and problem-solving ability is we introduced Wellness Express. appreciated by users and the authorities. up there with the world’s best of breed. Most importantly, our people have That gives us another reason to continue The Wellness Express demonstrated many praiseworthy with our emphasis on education and Clinic general nursing and psychology. Wellness Express cover characteristics – adaptability, reliability, training to provide the skills, knowledge The clinic is staffed by a medical Both are fully trained in HIV and Primary Health Care as defined by willingness to learn, service, dedication, and leadership needed for our rapidly doctor with a general practitioner AIDS management. All patients are the South African Government. and dispensing licence, qualified in seen by the nursing sister who will concern for safety, security and compliance. growing discipline. On the one hand we Chronic Diseases – including cardiac and advanced paediatric life refer them to the doctor if necessary. As a result, the business continues on an adapt to the immediate demands of the asthma, epilepsy, hypertension, upward trend as satisfied customers call on day – on the other we support. There is a registered nurse All visits include medication if diabetes type 11, oral treatment & us to do more and more for them. plan for a bright and qualified in occupational health, prescribed and will be supplied by cardiac failure. On page 3, in News Delivery you will busy future. primary health care, midwifery, the pharmacy on the premises. Continued to page 2

June 2021 • 1 • News Delivery IN THE AIR

Airlink United Airlines is launching its - United Airlines started direct A consortium called Takatso is to take a 51% shareholding Entebbe service, four times a week from daily flights between Newark, in South African Airways. The South African government 19 July 2021.Entebbe serves Kampala, New York, and Johannesburg’s will retain a minority stake. Takatso comprises ’s economic and trading hub and OR Tambo International Airport Johannesburg-based Global Airways, which owns recently gateway to the Eastern Africa economic on 3 June. launched domestic airline Lift, and private-equity firm community. Harith General Partners Keep the Global Airways started Lift in December 2020 under Gidon Novick, former head of Ltd. which operates Kulula. conversation going... Wellness Express

Continued from page 1 Wellness in the time of Covid The employee completes a one-page registration Wellness Express supplies a worksheet to • Annual medical and Professional Driving form. Wellness Express issues the employee with a the member company and Medicare 24. The Permit (PDP) examinations. membership card. This is used to verify membership worksheet is used by the company to record • Standard Eye Testing and identify the employee’s file during visits. payroll deductions. If wished, the company may • Medical emergencies stabilisation subsidise or pay for their employee’s membership. • Counselling services Visits to Wellness Express • Family planning Disruption to the working day is minimised as all Covid Antigen Test • Anti-retroviral therapy (ART) is provided for Wellness Express patients are seen within 20 to 40 Medicare 24 are offering on-premises Covid Subscribe: HIV & Aids patients. minutes. They may make as many visits in a month tests. You do not need to be a member to • Occupational Health Services as required. By appointment call 011 9188611 and arrange the test. The cost is R287.50 inclusive • Medications on the South African choose option 1 of vat per person. It’s FREE Government’s essential drug list. An email to [email protected] with Fees and payment the name surname and ID number of the Email your Name & Surname Application The fee per employee is R175.00 per month. An employee will be recorded on a worksheet. to [email protected] with Any SAEPA Member company may apply via employee may add family members at a cost of The certificate will be emailed to the Yes, I would like to subscribe email [email protected] for membership for R155.00 each. Fees are deducted from the employee company and an invoice issued to the to SAEPA News Delivery an employee. salary, via the payroll. company at month end. in the subject line

June 2021 • 2 • News Delivery Communication

While the cargo process for shipment of vaccines is robust, it remains International Air Transport Association (IATA) critical to ensure vaccine integrity, safety and security. Cargo Media Day – May 2021 Transport of dangerous goods amidst COVID-19 – David Brennan, Assistant Director, Cargo Safety & Key points Standards David highlighted the challenges that had to be overcome to facilitate the speedy movement of the COVID-19 vaccines. He also spoke about transport of lithium batteries and the need for better data from all parties.

COVID-19 – the impact on aircargo – Henk Mulder, Head of Digital Cargo The pandemic called for adaptability. There was an immediate requirement for touch-free cargo. At the beginning of the pandemic, the need for digital data-sharing was critical. The reduction in capacity of air freight prompted the industry to rethink how to move cargo globally and maximise the available network.

Shift in consumer behaviour – Brendan Sullivan, Head E-Commerce & Cargo Operations, e-commerce is expected to reach $5 trillion in 2021. Aircargo is central to the Willie Walsh, Director General and CEO Performance overview revolution with 80% of e-commerce transported by air. Mr Walsh opened Cargo media day by highlighting how vital air cargo – Brian Pearce, Chief Economist is, a lifeline during this global pandemic. Aircargo services are in strong demand. Cargo tonnes kilometres (CTK) Border facilitation He said airlines had demonstrated great agility in responding to the flown rose 4.4% above the pre-crisis levels. Mr. Pearce concluded by – Christian Piaget, Head Cargo Border Management demand, ensuring there was sufficient supply to meet critical supply sharing the confidence of heads of cargo for the upcoming 12 months. Mr. Piaget explained what has been done to maintain the international chain issues. movement of cargo despite closed borders and what continues to be The industry’s greatest challenge done to facilitate cross-border movements in a secure manner. The role Safety and security, the number one priority – Andrea Gruber, Head Special Cargo of the governments was a key element at the start of the pandemic – Nick Careen, Senior Vice-President. Andrea discussed the biggest challenge the industry has ever faced – and IATA was encouraged by the positive response from customs Nick focused on how demand for lithium batteries continues to the transport of vaccines globally to serve 7.8 billion people worldwide. authorities and other agencies to maintain the smooth flow of goods. expand, and as a result, the need for IATA to take a leadership role to fix this issue. This requires collaboration, particularly with governments. For members wishing to view the presentations – https://www.iata.org/en/pressroom/speeches/cargo-media-day-may-2021/ “We are safe, but we can be so much better,” Nick emphasised.

June 2021 • 3 • News Delivery SAFETY & SECURITY WHERE IS EDITH IN OUR TIME OF NEED? Despite conscientiously implementing all the training required by the Civil Aviation Regulations, there are still instances of worrying incidents involving Dangerous Goods (DG). We must ask ourselves why.

s our training fit for purpose? Does it provide the level of operational proficiency and safety required or is it designed solely to remain Icompliant? Is such compliance enough? The real question is to what extent is our training making us and the aviation community safer. So where is EDITH is our time of need. EDITH is the acronym that reminds us how training must become practical and how correct practice becomes habit. the prior processes are still in before a final test of competency. The exact details of how this will Explain - training must convey the theoretical need for the behaviour use regardless of what was work are still being thrashed out with various industry bodies. Demonstrate - the employee must be shown the correct behaviour in action Explained, Demonstrated The key change in this approach is that the responsibility for the drawing Imitate - the employee must practice the correct behaviour and Imitated in the training up and content of the training program shifts from the Training Institution courses. to the Employer. As most members do not have the expertise to compile a Transfer - the employee must apply the learned behaviour in daily work The solution is practical training program and have it approved by the SACAA, training institutions Habit - the correct behaviour must be default and replace previous practice on-the-job training to will still be involved and should be carefully selected. Transfer what has been At the current pace of business, January 2023 is just around the Let’s look at EDITH in practice. The availability of eLearning for learned to become the good Habit that will improve our operations. corner. And in any case, matters involving safety and security cannot Dangerous Goods awareness refresher training makes it easier than This should be combined with ongoing mentoring to ensure that be left on the back burner. The suggestion, therefore is that members ever to explain and demonstrate to our people how to remain legally those best practices are continually and consistently applied. begin now to survey our operations, assessing who needs to have compliant. They no longer even have to leave the workplace for the Not only does this make good sense in introducing best practice what knowledge and training in accordance with their job function, training. We can reach more people using eLearning or Virtual Training in the organisation but it will shortly become binding. From January critical safety issues and the need for operational efficiency. depending on the profile and needs of the group. 2023, the South African Civil Aviation Authority (SACAA), via changes While this will take time and management attention, the days of But continuing worrying incidents tell us this alone is not enough. Yes, to the Civil Aviation Regulations, will implement an International Civil “one size fits all” training are gone. To reiterate, the responsibility volumes are up in some sectors which may be one cause of the increase. Aviation Organisation (ICAO)mandated Competency Based Training and and accountability for training outcomes, certification and training But conversely, the number of trained people has also risen and so has our Assessment system. IATA training will follow these requirements as well. programme content will fall on the shoulders of the employer. general awareness of the requirements for handling DG consignments. The new training approach will replace the current outcomes-based We mentioned that SACAA will be driving a lot of industry This suggests that the challenge is to devise a mechanism to apply system where job categories are used for training guidelines. It will see engagement on the subject in the coming months. SAEPA encourages the learned knowledge in the operation when a person returns from theoretical training provided by a training institution with practical, our members to participate. It’s in the interests of our clients, our training. In most cases they undertake the training and return to where on-the-job training implemented and monitored by the employer people and our industry.

June 2021 • 4 • News Delivery NEWS Début at UPS Camden

ast year came the news that UPS ordered 10,000 purpose- built electric vehicles from UK head-quartered Arrival, La British American manufacturer specialising in zero- emission urban transport. The vehicles were co-developed in order to meet UPS’s exact specifications, including the latest advanced control and safety features. Recently, the new vehicle made its début at the UPS depot in Camden, North-West London where it was well-received by drivers. Camden serves a dense urban low-mileage last mile delivery area to which this new vehicle is ideally suited. Thanks to Christian Helleputte Country Manager at UPS for alerting us to the video link: https://www.youtube.com/watch?v=0vktIin4v_s

June 2021 • 5 • News Delivery Skills Development All about people

By Martine Maraschin

Excellence Programme In May’s News Delivery, we showcased the career advancement training opportunity for women facilitated by the Chartered Institute of Logistics and Transport (CILTSA). The initiative leads to an International Diploma facilitated by Commerce Edge Training and accredited by CILT International. The response was very encouraging and the Excellence programme was launched this month. Kas Govender from the Commercial Transport Academy (CTA) says the Academy is delighted with the calibre of candidates. 109 have been accepted into the programme from various transport-related industries, with support from their organisations. The learning opportunities are extensive with access to global professionals and organisations and exciting networking opportunities”

SAEPA doctorate candidates The two SAEPA doctorate candidates, Juliette Fourie and Annie SAEPA BCom SCM 2017 Group Padayachee submitted research draft proposals which have been well-received. They are respectively “Developing accurate sector material for this occupational qualification, in which SAEPA has The final session was held at the end of May where all the skills plans for improved capacity building in the Freight Forwarding an interest. The course material is being developed according to proposed EISA theory questions as well as the practical assessments and Clearing Transport Sector – a South African Perspective” and Transport Education and Training Authority (TETA) deliverables. were designed. The facilitator is in the process of finalising the “Women in Logistics: Achieving Diversity and Inclusion at Leadership, SAEPA will be part of the evaluation of the content and its final draft for presentation to the Quality Council for Trade & through Learning and Development”. appropriateness to customs training. Occupations (QCTO) and TETA. Once these have been approved, SAEPA wishes Juliette and Annie well for their verbal defence at the CEPs will meet in order to make any recommended changes in the end of June and looks forward to co-operation and support for Occupational Certificate: Truck Driver SAQA ID order for the EISA’s to be signed off as approved by QCTO and TETA. their research consultations from SAEPA members. 93793: EISA Update SAEPA would like to thank Pierre Swanepoel – the SAEPA CEP This occupational qualification will replace the legacy learnership (Community of Expert Practitioners) for the valuable contributions Development of Occupational Certificate: Customs Professional Driving NQF 3. SAEPA has been involved in the drafting made to the committee on behalf of the Association. Compliance Manager NQF 7 SAQA ID 102499 of the External Integrated Summative Assessment (EISA) being SAAFF is the project leader of the development of the training developed by TETA. SAEPA 2021 Pilot Programmes: Continued to page 7

June 2021 • 6 • News Delivery Skills Development Professional Aviation Services All about people Continued from page 6 SAEPA members who currently tender for state contracts with State- Providing comprehensive solutions for the SAEPA 2021 Pilot Programmes: Occupational owned enterprises, municipalities etc. should note the following proposed Aviation, Logistics and Courier Industries. Certificate Transport Clerk (SAQA ID 94025) and changes. These are not yet promulgated but this is an indicator of possible Clearing & Forwarding Agent (SAQA ID 96368) amendments to the Employment Equity Act: The 62nd Edition of the IATA DGR is SAEPA is partnering the Institute for Quality (IQ) for two pilot programmes now available. for occupational certificate – Transport Clerk and Clearing & Forwarding Agent. “We are very excited to be a strategic partner to SAEPA,” says Dave Compliance certificate required for state contracts Place your order with us for 2021 Walls from IQ. Section 53 of the Act (which itself is not yet in force) requires that, in order Members wishing to participate in this programme on a self-funded to conclude an agreement with any organ of state for the furnishing of basis are encouraged to contact Dave Walls ([email protected]) supplies or services or for the hiring or letting of anything (state contracts), before 3 July 2021. employers must: Comply with the Act (chapter 2 and both chapters 2 and 3 for designated SAEPA B.Com SCM with da Vinci (2021 Cohort) employers); and SAEPA will be enrolling 10 students from Aramex, BidAir Cargo, DHL Express, attach either a certificate obtained from the Minister confirming its FedEx, Rhenus Logistics, RTT and Skynet onto the B.Com Management: compliance with the Act or a declaration by the employer that it Supply Chain Management NQF 7 with The da Vinci Institute in July. The complies with the Act, which constitutes conclusive compliance when programme is designed to allow learners to complete their B.Com degree verified by the DG. in three years through their virtual learning platform. Students will be The Bill proposes to add further requirements to this section, which required to implement a Work-based Challenge during this time. include whether the Minister is satisfied that the employer has complied Jeremy Jeffrey, Business Development Manager at da Vinci has with any sectoral numerical targets and, if not whether the employer has www.professional.aero [email protected] welcomed SAEPA’s 7th cohort to the programme. raised a reasonable ground to justify its failure to comply. Significantly, failure to comply with the requirements of section 53 of 011 397 1222 011 701 3320 (24/7) HC SCM NQF 5 the Act is sufficient ground for rejection of any offer to conclude, or for Operations and Training Head Office 30 learners from participating members Aramex, BidAir Cargo, DHL Express cancellation of, any state contract. This means that the failure to comply & SSA, FedEx, Interloc, Rhenus Logistics, Seabourne Express and Skynet will with sectoral numerical targets absent a reasonable ground to justify Services available nationwide be enrolled onto the Higher Certificate Supply Chain Management NQF such non-compliance to the satisfaction of the Minister, may preclude a 5 with Metro Minds. A virtual and E-Learning Platform (E-Minds) allows business from concluding state contracts. That said, the commencement learners from different regions in South Africa to attend training. date of section 53 remains to be proclaimed.

Employment Equity on the horizon 1 October – Reminder Wage Negotiations – National Bargaining Council As the 2021 Employment Equity Reporting period approaches, SAEPA for the Road Freight and Logistics Industry recommends that companies start gathering information for their reports. SAEPA will provide feedback to members in due course

June 2021 • 7 • News Delivery BCom SCM NQF 7: Class of 2017 graduating at da Vinci, Modderfontein 26 May 2021

Michelle Scott (DHL Global Forwarding) Dylan Roberts Ramona Munsami (FedEx) Roan Bantjes – Cum Laude (DSV) Craig Farah (DHL Express)

Patrick Mukhudwane (FedEx) da Vinci and SAEPA representatives Sanet Kleynans (DSV)

June 2021 • 8 • News Delivery