Tour Operator Contract Terms & Conditions

Contract Parties:

From: GOLDENEYE, , (the “Resort”)

To:

This contract is made between GoldenEye and the above tour operator. The following agreement outlines the rates, terms and conditions by which the tour operator may package and sell GoldenEye. The rates issued from 15th December 2016 to 14th December 2017 below form an integral part of this agreement and are subject to change if Government tax/service charge is amended. The rates are not valid unless this contractual agreement is signed and returned to GoldenEye.

Room Category / 1 November 2017 15 December 2016 7 January 2017 to 20 April 2017 to 31 Maximum to 14 December to 6 January 2017 19April 2017 October 2017 Occupancy 2017

BEACH HUTS NET US $ NET US $ NET US $ NET US $

One Bedroom Beach Hut / 736 645 432 518 2 Adults 10-Foot One Bedroom Beach 781 700 468 564 Hut / 2 Adults Deluxe One Bedroom Beach 837 726 488 640 Hut with Dune Room / 2 Adults Two Bedroom Beach Hut / 1051 915 621 809 4 Adults Lagoon Hut (Spanish Elm) / 994 807 548 665 2 Adults

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Room Category / 1 November 2017 15 December 2016 7 January 2017 to 20 April 2017 to 31 Maximum to 14 December to 6 January 2017 19April 2017 October 2017 Occupancy 2017 Lagoon Cottage / 1237 994 670 796 2 Adults

One Bedroom Oceanfront Villa / 1505 1211 862 1009 2 Adults + 1 Child or Infant

1 Bedroom Beach OR Lagoon Villa / 2 Adults + 2 1986 1611 1049 1257 Children (or 1 Child +1 Infant) 2 Bedroom Beach OR Lagoon Villa / 2580 2094 1365 1638 4 Adults + 2 Children Strangeways (3 Bedrooms) / 4029 3224 2151 2582 6 Adults

FLEMING VILLA

ONE BEDROOM 2 Adults + 1 Child / Infant on request on request 2692 3871 TWO BEDROOM 4 Adults + 1 Child / Infant on request on request 3441 4625 THREE BEDROOM 6 Adults + 1 Child / Infant on request 7089 4195 5374 FOUR BEDROOM 8 Adults + 1 Child/Infant on request 7625 5050 6234 FIVE BEDROOM 10 Adults + 1 Child/Infant 9128 8055 5910 7089

The net rates represent a 20% discount from published rates. They are provided to the tour operator on the understanding that the tour operator will apply a fair margin in order not to undercut GoldenEye’s public rates. If you choose to sell through travel agents or other third parties it will be your responsibility to ensure that these companies also comply with this obligation.

Rates include full breakfast and are inclusive of 10% service charge and 16.5% Government tax and including special room tax of US$ 1.00 per bedroom per night. The special room tax of US$1.00 per bedroom per night is also payable on any free nights.

Rates are subject to change.

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Note; All one (1) bedrooms are based on double occupancy. All two (2) bedrooms are based on 4 people. The three (3) bedrooms are based on 6 people. The Fleming Villa with a max of five (5) bedrooms is based on 10 people.

Meal plan rates are also net rates and inclusive of 10% service charge and 16.5% Government tax.

Extra adult/children policy Extra persons may be accommodated on a request basis in certain room categories. Children 4 and under are complimentary. Each extra adult or child 5 and above is US$76 extra per person, per night. This supplement includes Full Breakfast. The extra adult/child will be accommodated on an extra rollaway bed or sofa bed.

Meal Plans at Goldeneye Children 3 and under are complimentary. Half Board – Adult (13 yrs and over): US$92. Child 4 to 8 yrs US$21.25. Child 9 to 12 yrs US$42.50. All Inclusive – Adult (13 yrs and over): US$249. Child 4 to 8 yrs US$63. Child 9 to 12 yrs US$124.

Half Board includes: Full Breakfast and three course a la carte meal with coffee or tea in all restaurants on property open for service with no restrictions as long as just 3 courses are ordered. Any BBQs, set dinner events and room service with no tray charge.

All Inclusive includes: Full breakfast, three course a la carte lunch and dinner with tea or coffee in all restaurants on property open for service with no restrictions as long as just 3 courses as explained are ordered. Unlimited alcoholic and non-alcoholic beverages based on resort pouring bar brands including cocktails, house wine and champagnes and daily stocked mini bar. Any BBQs, set dinner events and room service with no tray charge.

Net Meal Plans Rates at The Fleming Villa

Half Board Plan The Half-board Plan includes a full breakfast and a three-course dinner

Daily adult rate (13 yrs and over) US$91 Daily child rate (4 to 12 yrs) US$46

Fully Inclusive Plan Our Fully Inclusive Plan provides a full breakfast, two- course lunch, afternoon snack and three course dinner as well as unlimited alcoholic and non-alcoholic pouring beverages and stocking of in- room minibars every three days. *Restocking prior to set date items will be charged.

Daily adult rate (13 yrs and over) US$152 Daily child rate (4 to 12 yrs) US$76

Market plan With the Market Plan, a private chef will pre-purchase the first two meals, pantry staples and a small starter bar and anything else you require. Additional alcohol requests will increase your budget. On your first day at the villa, your butler and chef will meet with you regarding menus for the week. A 30% service charge will be added to your bill.

If you wish to go to the various markets with your cook, you are welcome. Stores will accept your card but roadside vendors of fresh fruits and produce will require cash. A typical grocery budget is US$55 – US$65 per person, per day. This may vary depending on market prices and menus. If you request shrimp, lobster, imported beef or large quantities of other food items, this estimate will increase. 3

Note:  All guests sharing accommodation must be on the same meal plan and that plan must be decided on and paid in advance of the guest’s arrival. Meal plan changes will not be permitted during the guests’ stay.  Additional charges apply for special events, premium bar beverages, wine list or champagne.  GoldenEye restaurants and bars are not included in villa meal plan. A 15% additional charge is applicable if guests wish to extend the option to dine in GoldenEye’s main restaurants – The Gazebo or The Bizot Bar.  The special Sushi Night is at an additional cost for all GoldenEye and Fleming Villa guests regardless of meal plan.

Minimum Stay for GoldenEye & Fleming Villa A minimum stay of 7 nights will apply between 20 December 2016 and 6 January 2017 (Festive Season), 5 nights from 13 April to 18 April 2017 (Easter) and 23 November to 28 November 2017 (Thanksgiving), 3 nights between 7 January to 19 April 2017 (High Season). At any other time of year 2 nights stay is minimum.

Check-in/Check-out Check in time is 15:00 Check out time is 12:00 Early checkout: Unused room nights are not refundable

Transfer Costs GoldenEye is in Oracabessa Bay, located 20 minutes east of on Jamaica’s north coast. Ground transportation can be provided – please see schedule for road transfer costs based on one- way transfer. At time of contract, rates for airport transfers are as follows:

Montego Bay is US$165.00 and takes 2 hours (preferred airport) Kingston is US$200.00 and takes 2½ hours

Transfer costs and duration to Goldeneye from: The Caves is US $270 and takes 3 ½ hours Strawberry Hill is US$200 and takes 2 ½ hours

*Rates are based on 1-4 people. Additional person costs $30

Helipad is US$35.00 and takes 5 minutes

Ian Fleming International Airport Helicopter and private plane transfer details are also available on request.

Free sell & Report All accommodations are on a request basis only. Island Outpost will send regular close out/availability reports.

Special Requests Special requests should all be confirmed in writing to the resort as soon as they become known. We will try and fulfil any reasonable request, which is noted but not guaranteed. Requests for actual villa numbers will be subject to availability and are not guaranteed.

Group Booking For group and incentive bookings of more than 6 Cottages/Villas per reservation, rates are available upon request.

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Booking Procedure The Tour Operator agrees to submit all bookings in writing including Full names of the Guests, Flight details and Nationality or the Country of Residence.

Reservations All reservations are to be booked through Island Outpost sales office and confirmed by email- using the contacts below:

Tel: (800) 688 7678 or 876 622 9009 Fax: (876) 622 9000 Email: [email protected]

Payment Policy FULL PAYMENT is required 30 days prior to guest’s arrival date. Method of payment is by BACS or wire transfer to accept reservation EXCEPT for the Christmas and New Years time period (December 20 – January 6) for which final payment is due 90 days prior to guest’s arrival. If payment is not received in accordance with the terms of this Agreement, GoldenEye reserves the right to cancel the Guest’s reservation or charge the Guest’s credit card upon arrival.

LATE BOOKINGS- Prepayment for reservations made within 30 days is due immediately and must be paid by wire transfer. If payment is not received by the guest arrival date, the guest will be held responsible for all charges, or the booking will be cancelled.

Peak season payment terms/deposits Christmas and New Year: A three night or 50% (whichever is greater) non-refundable deposit is required on making a reservation (December 20 – January 6). Final payment is due 90 days prior to guest’s arrival in order to confirm reservations. If payment is not received in accordance with the terms of this Agreement, IO reserves the right to cancel Guest’s reservation or charge the Guest’s credit card upon arrival.

Special Conditions/Group Bookings/all Property Buy-out A 3-night deposit or 50% of the total reservation, whichever is greater, is required to secure the reservation. 25% of the total reservation value is non-refundable. Full payment (100% of the fee on the whole stay including applicable Government taxes) is due 60 days prior to arrival. Cancellations within 60 days of arrival, no refund.

Cancellation Policy Should a reservation be cancelled 30 days prior to guest’s arrival a 100% fee will be charged on the entire stay with applicable taxes. NO SHOW and unexpected departures will be charged 100% fee on the entire stay with applicable taxes – Full Balance with applicable taxes becomes NON REFUNDABLE.

For the Christmas and New Years time period (December 20 – January 6) reservations must be cancelled more than 90 days in advance of a guest’s arrival to avoid a 100% fee on the entire stay including applicable taxes.

Should a group booking /all property Buy-out or Christmas and New Year period be cancelled between 90 and 60 days prior to arrival, 50% of the total reservation value is non refundable. For reservations cancelled 60 days prior to guest’s arrival a 100% fee will be charged on the entire stay including applicable taxes.

A reservation is not considered cancelled until a Cancellation Number is received from an Island Outpost representative.

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Bank Details Payments by company cheque must be made at 1460 Broadway, NY, NY 10036. Payments by wire transfer can be remitted to:

JP Morgan Chase, ABA Routing # 021000021, Account Name: Island Outpost LLC, Account Number: 530.167387, Swift Code: CHASUS33.

In order to assure that Guest’s reservation is accounted for, Vendor must identify payment by reservation number, Guest’s name and name of the property. No reservation is complete, confirmed or accepted until IO has received the payment funds. If a payment is made by wire transfer, information confirming the wire transfer and room(s)/villa(s) reserved must be emailed to [email protected].

Note: Non-payment of contractual obligations will allow the hotel to charge interest on unpaid amounts at a rate of 15% per year; to collect directly from the clients locally when they have arrived in resort; or to refuse to accommodate the client on arrival and to contact the supplier for further assistance.

SPECIAL PACKAGES FOR GOLDENEYE

GOLDENEYE The World is Not Enough Available from 20 April 2017 to 15 December 2017 Book 4 nights or more and receive a complimentary 30 minute Blackwell Rum Scrub (per person) and US $100 resort credit which can be put towards Dining and activities.

Live Another Day Available from 1June 2017 to 15 December 2017 (excluding Thanksgiving Holidays); Book 5 nights and receive a 6th night complimentary (Accumulative).

License To Chill. Available from 7 January 2017 to 15 December 2017 Book 5 nights or more and receive US $100 resort credit for each day of your stay which can be put towards Dining, Spa Treatments and Activities.

TwoPost Outpost – Strawberry Hill and GoldenEye Available from 7 January 2017 to 15 December 2017 Experience two sides of Jamaica – the iconic Blue Mountains above Kingston and the pristine coastal beaches of Oracabessa. Book a minimum of two nights at each property and receive the following: GoldenEye: Complimentary full breakfast and arrival cocktail, fresh fruit basket, bottle of Blackwell rum, snorkeling tour of the reef Strawberry Hill: Complimentary property to property car transfer, arrival cocktail, continental breakfast, walking tour of Gordon Town trail, complimentary 15 minute stress relieving treatment per person at the Strawberry Hill Spa.

TwoPost Outpost – The Caves and GoldenEye Available from 7 January 2017 to 15 December 2017 Experience two sides of Jamaica – the laid back vibe of and the pristine coastal beaches of Oracabessa. Book a minimum of three nights at each property and receive the following: The Caves: Complimentary Sugar or Coffee Scrub at the Spa • Complimentary hot tub experience for two • Breakfast in bed• Complimentary property-to-property car transfer GoldenEye: Guided coral reef snorkeling experience • Bush Bath Ritual at the Field Spa • Private breakfast on your verandah • Your very own bottle of Blackwell Rum

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Terms and Conditions The Special Packages above are not combinable and are subject to availability and the following blackout dates;

Festive Season – 15 December 2016 to 6 January 2017 Valentines – 11 February 2017 to 16 February 2017 Easter – 13 April 2017 to 18 April 2017 Independence – 1 July 2017 to 5 July 2017 Thanksgiving – 23 November 2017 to 28 November 2017

Complaints Tour operators are requested to advise the resort of any complaints in writing within 30 days of the guests return to the UK. Complaints received outside of this period will be deemed invalid.

Guest Waiver and Release and Indemnification Operator shall inform any Guest, in advance of making a reservation with GoldenEye that the Guest will have to execute the Waiver, Release and Indemnification agreement (attached hereto as Schedule A) upon arrival at the hotel in Jamaica. The Waiver, Release and Indemnification agreement can also be found on the GoldenEye website.

Force Majeure The obligation of this contract shall be rendered invalid in all circumstances of force majeure such as, but not limited to, civil unrest, war and war like conditions, strikes, natural catastrophes, epidemics, acts of terrorism and government ordered measures of closure and restraint that jeopardizes the ability of either party to perform its duties. In such events the Resort and the Operator shall work together to keep the loss to both parties as low as possible.

Confidentiality All information and rates offered in this contract are strictly confidential and may not be disclosed to any third parties for whatsoever reason or purpose.

Brochure & Web Requirements The rates shown may only be used by Tour Operators featuring GoldenEye in an official printed brochure and or website with full photos and a description of the hotel. The Resort must approve any printed brochure contributions. The Resort reserves the right of approval on all brochure and web site information related to the Resort, including but not limited to use of the resorts name, logo, property description, and photography. These conditions apply to all promotional representation of GoldenEye. The Operator agrees to provide the Resort with a preview version of any and all brochure and web site presentations of the Resort, whether on the Operators site or that of an affiliate site and gives adequate sign off notice of five days.

Amendment Any changes or amendments to the Contract Rate Agreement will only be valid if both parties signing on behalf of the Resort and the Operator are made in writing. Should any clause of this contract be invalid, this will not affect the validity of the remaining clauses.

Termination of Contract Termination of this agreement by either party, without penalty, for any reason is valid upon 30 days of prior notification in writing to the other party. In such a situation, the Resort agrees to honour all the future confirmed bookings of the Operator that would have been confirmed by the Resort, provided the Operator settle the value of the future bookings immediately (earlier than the effective date of termination of contract).

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Terms and Conditions This contract shall be governed, construed and interpreted by, through and under the Laws of Jamaica. In the event of a dispute, and prior to filing any litigation, the parties agree to discuss in good faith the possible utilization of alternative dispute resolution procedures, including, but not limited to, non-binding mediation.

*Please complete two copies of this contract and return both to us. A valid contract only exists when the terms and conditions have been signed by Island Outpost and returned to the tour operator. The Contract becomes valid when Island Outpost have signed and dated this contract.

Signed……………… Date:…………………

Le Petit Monde and on behalf of Goldeneye

Signed……………….. Date…………………

For & On behalf of the Tour Operator

Please return signed contract to: LE PETIT MONDE on behalf of GoldenEye 27 High Street, Tarporley, Cheshire CW6 0DP Tel: 01829 730805 Email: [email protected]

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