THE LATIN AMERICA TRAVEL COMPANY TAILOR MADE LUXURY NATURE EXPLORER ITINERARY ｃXf!sfhbse!fbdi!boe!fwfsz!usjq!xf! pshbojtf!bt!b!usjq!pg!b!mjgfujnf/ｄ ▶ CONTENTS, ABOUT US & TRIP SUMMARY

CONTENTS OF THIS DOSSIER TRIP SUMMARY

2 ..... Contents, about us & trip summary DAY 1: Meet & greet at airport, private transfer to spa hotel 3 ..... Guide price and inclusions DAY 2: Spectacular light aircraft flight to the Peninsula 4 ..... Day by day detailed itinerary DAYS 3 - 5: Three days of activities in the remote rainforest! 17 ... Detailed accommodation information DAY 6: Journey to the Arenal Volcano 22 ... Recommended reading list DAY 7: Privately guided hanging bridges tour 23 ... Booking conditions DAY 8: A day of pampering at your luxury hotel DAY 9: Scenic guided lake crossing to ABOUT OUR COMPANY DAY 10: A privately guided hike in the Monteverde Reserve As one of the UK’s leading, independent and family owned Latin DAY 11: Private transfer to the Pacific coast America tour specialists our focus is on well thought through DAY 12: Private tour of Manuel Antonio national park private and tailor made adventures. Our emphasis is very much on creating the right trip for you and we work closely with you in order DAYS 13 & 14: Days at leisure to relax on the beach to achieve this. We use our experience and knowledge to ensure DAY 15: Private transfer to the airport for departure your trip to Latin America is a trip of a lifetime!

ALL TOURS ARE FINANCIALLY PROTECTED SPEAK TO SOMEONE WHO HAS BEEN TO COSTA RICA

THE LATIN AMERICA TRAVEL COMPANY We are members of ABTA (Y1699) and our tours are ATOL protected ■ www.thelatinamericatravelcompany.com (license 10287) giving you full peace of mind when booking with us ■ [email protected] both for monies paid to us as well as the code of conduct and high ☎ standards that membership of these organisations require. We are +44 020 8191 7772 also members of LATA, the authoritative professional travel ■ ABTA member Y1699 association for Latin America in the UK. ■ ATOL License 10287

THELATINAMERICATRAVELCOMPANY.COM | Email: [email protected]

UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 2 ▶ PRICE AND INCLUSIONS FOR THIS TOUR

GUIDE PRICE TAILOR MADE £4952 per person* THIS PRICE IS BASED ON MID SEASON RATES AND TWO PEOPLE SHARING ONE ROOM. *Prices vary by date, flight prices, the number of people in your party and what tours, services and level of accommodation you choose to include. Please contact us for a firm quote.

Please remember that INCLUDED IN THIS TOUR as this is a private tour we can tailor this trip to ✓ All accommodation meet your requirements ✓ All internal flights ✓ All tours as specified in the itinerary ✓ All transfers & transportation PROTECTION ✓ All meals as specified in the itinerary ✓ All national park entrance fees ✓ All other entrance fees ✓ 24 hour emergency assistance ✓ 100% financial protection with our ATOL license (10287) and ABTA membership (Y1699) ✓ Our exclusive 100+ page trip guidebook, personalised to your trip ✓ Full support from your dedicated Latin America specialist

✘ NOT INCLUDED IN THIS TOUR All our tours come with ✘ International flights - we CAN include these for you, please just ask us for a quote. the guarantee and ✘ Travel insurance to cover any medical treatment - we recommend Citybond Suretravel. ✘ Discretionary gratuities to drivers and guides. peace of mind of full protection of any monies paid to us

THELATINAMERICATRAVELCOMPANY.COM | Email: [email protected]

UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 3 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAY 1 OVERNIGHT

XANDARI ✭ ✭ ✭ ✭ ✭ ARRIVAL TO SAN JOSE ROOM TYPE: PRIMA MEET & GREET AT THE AIRPORT & PRIVATE TRANSFER TO YOUR HOTEL A fantastic, multicoloured hotel with beautiful gardens, excellent views and one of the best spa’s On arrival to San Jose you will be met by your friendly English speaking driver in the country! This is a first choice hotel for us. guide who will help you with your luggage and welcome you to Costa Rica. Then they will take you by private transfer straight to your hotel in the Central Valley, just outside the city (about 30 minutes depending on traffic).

The rest of the afternoon and evening is at leisure.

Gardens at the Xandari Hotel Photos for guidance only & not necessarily the room booked ADDRESS: 1 Km Ne Del Salon El Diamante,

MEALS INCLUDED: None today

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 4

4 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAY 2 OVERNIGHT

PLAYA CATIVO ✭ ✭ ✭ ✭ ✭ JOURNEY TO THE OSA PENINSULA ROOM TYPE: LUXURY ROOM SPECTACULAR LIGHT AIRCRAFT FLIGHT & BOAT TRIP Only accessible by a light aircraft flight and then a boat ride across the Golfo Dulce, Playa Cativo is a After breakfast you will be met at your hotel by your private driver and taken by luxury eco lodge in a truly remarkable location! private transfer to San Jose airport (about 20 minutes) for your light aircraft flight to the Osa Peninsular. These small planes fly low to give you a fantastic view of the passing landscapes beneath.

Exact flight times to be confirmed, flight duration approximately 50 minutes.

On arrival to Golfito you will be met by representatives of Playa Cativo and taken to the dock to board the boat that will take you to the lodge. The boat trip across the calm waters of the Golfo Dulce takes about 30 minutes and whales and dolphins can sometimes be seen along the way.

On arrival to the lodge you will be shown to your room and the rest of the afternoon is at leisure before dinner is served in the evening.

Depending on your exact arrival time lunch will also be available.

MEALS INCLUDED: Breakfast & Dinner

BAGGAGE ALLOWANCE: On light aircraft flights within Costa Rica passengers can check Photos for guidance only & not necessarily the room booked in one piece of luggage at a maximum of 18 kilograms and a maximum size of 50 inches or ADDRESS: , Golfo Dulce, 60701, Costa Rica 127cm. Additionally to this each passenger may take one piece of carry on luggage with a weight allowance of 10 kilograms and a maximum size of 33 inches or 84cm.

THELATINAMERICATRAVELCOMPANY.COM | Email: [email protected]

UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 5

5 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAYS 3 - 5 OVERNIGHT AT YOUR REMOTE LUXURY ECO LODGE PLAYA CATIVO ✭ ✭ ✭ ✭ ✭ ROOM TYPE: LUXURY ROOM THREE DAYS TO EXPLORE THIS UNTOUCHED CORNER OF COSTA RICA Only accessible by a light aircraft flight and then a boat ride across the Golfo Dulce, Playa Cativo is a During your stay at Playa Cativo you have complimentary use of kayaks, stand up luxury eco lodge in a truly remarkable location! paddle boards, self guided nature trails and complimentary snorkelling equipment. You also have included the optional introduction to tropical nature tour.

There are a variety of other tours available at an additional cost such as the wetland birding tour, a trip to see their organic farm, Rio Esquinas mangrove and ocean kayaking, nocturnal rainforest walks, hikes to waterfalls, guided snorkerling, dolphin and whale watching, yoga and massages.

Arriving to Playa Cativo Photos for guidance only & not necessarily the room booked ADDRESS: Puntarenas, Golfo Dulce, 60701, Costa Rica

MEALS INCLUDED: Breakfast, Lunch & Dinner

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 6

6 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

Playa Cativo

WILD AND REMOTE COSTA RICA AT PLAYA CATIVO

Snorkerling

Stand up paddle Mangroves

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 7 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAY 6 OVERNIGHT

NAYARA HOTEL & GARDENS ✭ ✭ ✭ ✭ ✭ OSA PENINSULA TO ARENAL ROOM TYPE: CASITA DELUXE JOURNEY BACK TO SAN JOSE & PRIVATE TRANSFER TO HOTEL An outstanding, boutique resort, Nayara is a wonderful hotel with excellent facilities. Our top After breakfast this morning you will be taken by boat back across the Golfo Dulce choice hotel in Arenal for authentic luxury! and then by road to Golfito airport where you will take a light aircraft flight back to San Jose.

Exact flight times to be confirmed, flight duration approximately 50 minutes.

On arrival to San Jose you will be met by your English speaking driver who will take you to your hotel in Arenal. The drive takes between 2 and 3 hours.

Upon arrival to your hotel in Arenal you will be greeted with a welcome drink and taken to your room. The rest of the afternoon and evening is at leisure.

Photos for guidance only & not necessarily the room booked Arenal Volcano ADDRESS: 9 KM Oeste de La Fortuna, Alajuela, 21007

MEALS INCLUDED: Breakfast

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 8

8 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAY 7 OVERNIGHT

NAYARA HOTEL & GARDENS ✭ ✭ ✭ ✭ ✭ HANGING BRIDGES NATURE WALK ROOM TYPE: CASITA DELUXE A PRIVATELY GUIDED NATURE WALK ON THE ARENAL HANGING BRIDGES An outstanding, boutique resort, Nayara is a wonderful hotel with excellent facilities. Our top This is a unique way to experience the primary rainforest up close from the tops of choice hotel in Arenal for authentic luxury! the trees. A total of 16 bridges, the longest of which is 97 metres, form a nature trail of 3.2km across the forest canopy. Your private naturalist guide will teach you about this unique eco system and point out the huge variety of flora and fauna that can be found in the reserve. Your guide will take you to quieter corners of the reserve where you can explore at your own pace. There are impressive views of the volcano and Arenal lake so don’t forget your camera!

MEALS INCLUDED: Breakfast Photos for guidance only & not necessarily the room booked ADDRESS: 9 KM Oeste de La Fortuna, Alajuela, 21007 TOP TIP: Bring a bottle of water, good shoes (no flip flops or sandals), suncream, insect repellent, a light waterproof or poncho in case of rain and waterproof protection for electronic devices

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 9

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DAY 8 OVERNIGHT

NAYARA HOTEL & GARDENS ✭ ✭ ✭ ✭ ✭ DAY AT LEISURE IN ARENAL ROOM TYPE: CASITA DELUXE A FREE DAY TO RELAX OR TAKE ADDITIONAL EXCURSIONS An outstanding, boutique resort, Nayara is a wonderful hotel with excellent facilities. Our top Today is a free day to enjoy the comforts of your luxury hotel, or take an additional choice hotel in Arenal for authentic luxury! excursion. We can organise a wide range of activities including hiking, zip-lining, bird watching, visits to nearby waterfalls, hot springs and more. Please let us know if you would like us to organise an additional excursion.

Photos for guidance only & not necessarily the room booked Spa at Nayara ADDRESS: 9 KM Oeste de La Fortuna, Alajuela, 21007

MEALS INCLUDED: Breakfast

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 10

10 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAY 9 OVERNIGHT

SENDA MONTEVERDE ✭ ✭ ✭ ✭ ARENAL TO MONTEVERDE ROOM TYPE: JUNIOR SUITE JOURNEY TO THE CLOUD FOREST ACROSS ARENAL LAKE A contemporary luxury mountain lodge with lush gardens, spacious rooms and suites, and a You will be picked up at your hotel and taken by private transfer to the shores of fantastic location in the heart of the cloud forest. Lake Arenal (about 15 minutes) From here you will board a small boat to take you across to the other side of the lake (about 1 hour). This is a beautiful journey with wonderful views of the volcano and the surrounding area on the way. Many migratory birds can be seen.

On arrival to the dock at Rio Chiquito you will be taken by private transfer the remainder of the journey to your hotel in the Monteverde cloud forest region (about a 2 hour drive). The rest of the afternoon is at leisure to relax in your hotel.

Photos for guidance only & not necessarily the room booked ADDRESS: Puntarenas Province, Monteverde, Costa Rica

MEALS INCLUDED: Breakfast

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 11

11 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAY 10 OVERNIGHT

SENDA MONTEVERDE ✭ ✭ ✭ ✭ THE MONTEVERDE RESERVE ROOM TYPE: JUNIOR SUITE A PRIVATELY GUIDED NATURE WALK IN THE CLOUD FOREST RESERVE A contemporary luxury mountain lodge with lush gardens, spacious rooms and suites, and a This morning you will be picked up at your hotel by your private local guide and fantastic location in the heart of the cloud forest. taken to the Monteverde Reserve. The protected reserve is one of the the most biologically rich in Costa Rica and supports a staggering variety of plants and animals. There are 13 kilometres of nature trails that wind through the forest that is often shrouded in cloud creating a mysterious and unique atmosphere. The reserve is home to over 500 species of birds, hundreds of different reptiles and amphibians, 3000 different species of plants and the highest diversity of orchids found anywhere on earth. Your private naturalist guide will explain the different flora and fauna as you walk through the forest. Return to your hotel by lunch time.

MEALS INCLUDED: Breakfast Photos for guidance only & not necessarily the room booked ADDRESS: Puntarenas Province, Monteverde, Costa Rica TOP TIP: Bring good shoes for walking and a light waterproof jacket or poncho in case of rain. Waterproof bags for your electronic equipment also come in handy!

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12 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAY 11 OVERNIGHT

ARENAS DEL MAR ✭ ✭ ✭ ✭ ✭ MONTEVERDE TO THE BEACH ROOM TYPE: OCEAN BREEZE SUPERIOR JOURNEY FROM MONTEVERDE TO MANUEL ANTONIO The only hotel in Manuel Antonio with private beach front access, this property offers first class You will be picked up at your hotel in the morning after breakfast and taken by luxury, with excellent views and attentive service. private transfer to Manuel Antonio on the Pacific Coast (between 3 and 4 hours) where you will be dropped at your hotel. There are local restaurants along the way that your driver can recommend should you wish to stop for lunch.

Once you have checked into your room the rest of the day is at leisure to relax by the pool.

Our comfortable private vehicles are all air conditioned and some even have wi-fi on board!

Photos for guidance only & not necessarily the room booked ADDRESS: Segunda entrada a la izquierda 800 metros MEALS INCLUDED: Breakfast Noreste Hotel Mariposa, Puntarenas Province,

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 13

13 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAY 12 OVERNIGHT

ARENAS DEL MAR ✭ ✭ ✭ ✭ ✭ MANUEL ANTONIO NATIONAL PARK ROOM TYPE: OCEAN BREEZE SUPERIOR PRIVATELY GUIDED NATURE WALK & BEACH TIME IN THE NATIONAL PARK The only hotel in Manuel Antonio with private beach front access, this property offers first class Manuel Antonio is the nation’s smallest, but arguably the prettiest national park. luxury, with excellent views and attentive service. With thick jungle emerging onto white sand beaches, it is a picture perfect tropical paradise. Your private guide will lead you on an informative walk along the trails as you look for wildlife. Your guide will be able to take you to hidden corners of the park and avoid the large groups. All four species of monkey that exist in Costa Rica can be found in the park, one of the only areas of the country where this is possible, along with lots of other wildlife. After the walk enjoy a refreshing dip in the sea before returning to the hotel by lunch time.

Photos for guidance only & not necessarily the room booked MEALS INCLUDED: Breakfast ADDRESS: Segunda entrada a la izquierda 800 metros Noreste Hotel Mariposa, Puntarenas Province, Quepos TOP TIP: Make sure you bring your swimming costume and plenty of water

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 14

14 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAYS 13 & 14 OVERNIGHT

ARENAS DEL MAR ✭ ✭ ✭ ✭ ✭ MANUEL ANTONIO ROOM TYPE: OCEAN BREEZE SUPERIOR FINAL DAYS AT LEISURE The only hotel in Manuel Antonio with private beach front access, this property offers first class End your trip relaxing by the hotel pool, taking a trip to the beach, or indulging in a luxury, with excellent views and attentive service. spa treatment. For the more active kayaking excursions, catamaran tours, horse riding and river rafting are all available. Please let us know if you would like us to arrange any additional excursions.

Manuel Antonio Coastline

MEALS INCLUDED: Breakfast Photos for guidance only & not necessarily the room booked ADDRESS: Segunda entrada a la izquierda 800 metros TOP TIP: Why not try El Avión, a funky bar and restaurant built inside the fuselage of an Noreste Hotel Mariposa, Puntarenas Province, Quepos old aeroplane! It is a great spot for sunsets and the atmosphere is relaxed

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 15

15 ▶ YOUR TAILOR MADE COSTA RICA LUXURY NATURE EXPLORER TOUR - DETAILED ITINERARY

DAY 15 OVERNIGHT DEPARTURE PRIVATE TRANSFER TO THE AIRPORT

Check-out and private transfer from your hotel to the airport (about 30 minutes) for your return international flight.

End of services.

OVERNIGHT FLIGHT MEALS INCLUDED: Breakfast

YOUR EXCLUSIVE TRIP GUIDEBOOK Tap into our in-depth knowledge of South America with a copy of our exclusive guidebook personalised to your trip that we give to each person who books a holiday with us. These books are 100+ pages depending on the length of your trip and are packed full of tips about the country, climate, what to take, currency, language guides, destination guides and much more. The perfect way to prepare for and get the most out of your Latin America experience with us!

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 16

16 ▶ OUR HOTEL RECOMMENDATIONS Iboe.qjdlfe!cz!vt!gps!zpv"

XANDARI ✭✭✭✭✭ CENTRAL VALLEY - COSTA RICA FANTASTIC FOR ...

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FACILITIES AND AMENITIES

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The Xandari hotel is no more than 20 minutes from the international airport but feels !!Psdije!ipvtf!boe!hbsefot! a world apart from the city, perched on a hilltop overlooking San Jose and the !!Xjgj! Central Valley. This environmentally friendly and wellness focussed hotel is set within 40 acres of perfectly maintained tropical gardens with 5 waterfalls and an orchid !!Zphb!tuvejp! house. They keep goats and chickens and grow their own fruit and vegetables in the on site organic farm which provides most of the food served in the hotel restaurant. !!Bmm!qspevdut!bsf!pshbojd! Each of the multi-coloured villas have their own private terrace with excellent views, original art pieces, luxury organic toiletries and complimentary snacks and soft !!Bmm!sppnt!xjui!qsjwbuf!ufssbdf!!!!!!!!!!! drinks in the mini bar. Whilst there are no TV’s in the rooms there is a dedicated TV !!!!!!!!!!!!!!! room in the main building along with a ping pong table. Xandari’s best feature, Photos for guidance only & not necessarily the room booked ADDRESS: 1 Km Ne Del Salon El Diamante, Alajuela however, is their first class spa village offering a fantastic variety of treatments and remedies using all natural and organic products. A perfect place to relax.

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 17

17 ▶ OUR HOTEL RECOMMENDATIONS Iboe.qjdlfe!cz!vt!gps!zpv"

PLAYA CATIVO ✭✭✭✭✭ OSA PENINSULAR - COSTA RICA FANTASTIC FOR ...

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FACILITIES AND AMENITIES

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Surrounded by the dense rainforest of the Piedras Blancas national park on the shores !!Obuvsf!ijlft!boe!cjse!xbudijoh! of the tranquil Golfo Dulce sits Playa Cativo, a small luxury eco lodge. Conscious of it’s !!Gsfti!xbufs!txjnnjoh!qppm! pristine natural environment, the lodge maintains strong environmental principles and sustainability practices. The unobtrusive wooden structure was built using reclaimed !!Xjgj! and salvaged wood from the local area and the on site organic farm provides fresh produce that is served in the gourmet restaurant. Each of the homely rooms come with !!Nbttbhft!bwbjmbcmf!! ocean and rainforest views, hot water rain showers, biodegradable toiletries and comfortable king size beds. The remote location makes it a fantastic spot for wildlife !!Qsjwbuf!spnboujd!ejoofst! with frequent sightings of scarlet macaws, peccaries, agoutis, several species of !!Tvotfu!cbs! monkey, giant morpho blue butterflies and abundant bird life. Many activities are available during your stay including kayaking through mangroves, snorkeling, stand up !!!!!!!!!!!!!!!Photos for guidance only & not necessarily the room booked paddle, nature hikes, self guided trails, yoga, bird watching, nocturnal walks and more. ADDRESS: Puntarenas, Golfo Dulce, 60701, Costa Rica

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 18

18 ▶ OUR HOTEL RECOMMENDATIONS Iboe.qjdlfe!cz!vt!gps!zpv"

NAYARA HOTEL & GARDENS ✭✭✭✭✭ ARENAL - COSTA RICA FANTASTIC FOR ...

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FACILITIES AND AMENITIES

!!61!dbtjubt! !!Xjgj! ◥Uif!Obzbsb!Sftpsu!jt!bctpmvufmz!cfbvujgvmmz!eftjhofe!xjui!tvnquvpvt!sppnt-!b! !!NQ4!qmbzfs! tfmfdujpo!pg!gboubtujd!sftubvsbout!boe!pof!pg!uif!cftu!tqb◢t!jo!Dptub!Sjdb"◤! !!Mvyvsz!fdp!cbui!bnfojujft! The Nayara Hotel and Gardens are part of a complex comprising two separate properties; !!Njojcbs! the main hotel and Nayara Springs. They are both owned and managed by the same company and are connected by a 67 metre long suspension bridge that crosses a dramatic !!Dpnqmjnfoubsz!ufb!'!dpggff! rainforest ravine. The Nayara Hotel side features 29 deluxe casitas and 21 rainforest suites that all provide private terraces with private hot tubs, outdoor and indoor showers and views !!Bjs!dpoejujpojoh!! of the volcano. Each room is an individual unit, hidden amongst the quiet and beautiful hotel gardens that create a tranquil, secluded and romantic space. The resort offers four award !!Qppm!'!txjn!vq!cbs! winning restaurants; Altamira, an alfresco dining space offering traditional Costa Rican !!Zphb!efdl! cuisine, Asia Luna for a fusion of Latin and Asian cuisine, Mis Amores, a gourmet bistro and Amor Loco for upmarket fine dining. Additionally to this there is the Nostalgia wine bar that !!Gpvs!sftubvsbout! hosts tasting and tapas evenings. Other facilities include a piano lounge, one of Costa Rica’s best spas and a selection of different swimming pools with jacuzzi’s and a swim up !!!!!!!!!!!!!!!Photos for guidance only & not necessarily the room booked bar. ADDRESS: 9 KM Oeste de La Fortuna, Alajuela, 21007

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 19

19 ▶ OUR HOTEL RECOMMENDATIONS Iboe.qjdlfe!cz!vt!gps!zpv"

SENDA MONTEVERDE ✭✭✭✭ MONTEVERDE - COSTA RICA FANTASTIC FOR ...

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FACILITIES AND AMENITIES

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Senda Monteverde is an ambitious project that aims to be the best hotel in !!Mjwjoh!sppn!'!hbnft!bsfb! Monteverde. Opening it’s doors in November 2018, this luxury mountain lodge offers !!Cbs!xjui!ibqqz!ipvs"! just 24 modern mountain bungalows that are dotted around the extensive property. Each independent ‘casita’ contains one or two rooms, some with views to the pacific !!Ojhiumz!uvsoepxo!tfswjdf!! ocean and others of the cloud forest. All rooms come with luxury organic toiletries, king size or twin beds, a separate living area, open air terraces and a minibar. The !!Cjse!xbudijoh! Wifi is excellent, which is a rarity in Monteverde! The excellent restaurant emphasizes local produce and the menu was designed by acclaimed Costa Rican chef Carlos . The property is also only a short walk from the bars and restaurants of Santa Elena. There hotel is next door to a wildlife refuge which you Photos for guidance only & not necessarily the room booked can visit and lots of wildlife can be seen wandering through the grounds. Bird ADDRESS: Puntarenas Province, Monteverde, Costa Rica watching is also excellent with hummingbirds and other species regularly seen.

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UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 20

20 ▶ OUR HOTEL RECOMMENDATIONS Iboe.qjdlfe!cz!vt!gps!zpv"

ARENAS DEL MAR ✭✭✭✭✭ MANUEL ANTONIO - COSTA RICA FANTASTIC FOR ...

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FACILITIES AND AMENITIES

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Arenas del Mar has an enviable spot in Manuel Antonio, built within its own 11 acre !!Uxp!pvuepps!txjnnjoh!qppmt! private rainforest reserve and the only property in the area to offer direct beach front !!Cbs!'!sftubvsbou!! access. Built up the side of a steep cliff, the views of the Playa Espadilla and Playitas beaches are wonderful. Within their private reserve there are many nature trails !!22!bdsf!qsjwbuf!sftfswf! including a hanging bridge where guests can spot several types of monkeys, sloths, iguanas, coatis and other wildlife. The fresh and modern rooms are painted in calming !!Obuvsf!usbjmt! natural tones and decorated with original pieces of local art. All come with modern amenities and the hotel’s own exclusive organic beauty products and toiletries. The !!Mjcsbsz!boe!npwjf!ojhiut! higher category suites have jacuzzi’s and private terraces with outstanding views. !!!!!!!!!!!!!!!!!!!! There are two outdoor swimming pools to choose from and a relaxed beachfront bar Photos for guidance only & not necessarily the room booked ADDRESS: Segunda entrada a la izquierda 800 metros and restaurant with lounger service. BBQ’s are often held on the beach in the !!!!!!!!!!!!!!!Noreste Hotel Mariposa, Puntarenas Province, Quepos evenings and there is also a wellness centre offering rejuvenating treatments.

THELATINAMERICATRAVELCOMPANY.COM | Email: [email protected]

UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 21

21 ▶ COSTA RICA READING LIST OUR FAVOURITES TO GET YOU IN THE MOOD FOR YOUR TRIP

THE TICOS: CULTURE AND SOCIAL CHANGE IN NATIONAL PARKS OF COSTA RICA - Gregory Basco COSTA RICA - Mavis, Karen & Richard Biesanz (photographer) Robin Kazmier (author)

A thorough look at the history, politics, economic This recent photo book published in 2015 contains the development, society and culture of Costa Rica. Fairly stunning photography of Gregory Basco and formal in style but very informative and a fantastic informative text by Robin Jazmier. Very well presented introduction to Costa Rica. - a good coffee table book.

THE COSTA RICA READER - Ivan Molina, Steven THE BIRDS OF COSTA RICA - Richard Garrigues & Palmer Robert Dean

A wide selection of collected newspaper accounts, This recently published field guide (2014) is getting histories, petitions, memoirs, poems and essays by rave reviews in the birding community. It covers all 903 Costa Rican writers translated into English. Great to get species with identifying pictures and accompanying a flavour of Costa Rican society. A good one to dip in text. An essential companion for fans of Costa Rica’s and out of. exotic bird life.

COSTA RICA: A TRAVELER’S LITERARY TROPICAL NATURE - Adrian Forsyth, Ken Miyata COMPANION - Barbara Ras (editor) 17 lively essays on tropical biology and first hand A collection of short stories by Costa Rican authors experiences by two field biologists who spent some translated into English. Usefully organised into different time in the rainforests of Costa Rica. regions, this thoughtful collection really brings the Essential reading for science buffs! country to life!

MONKEYS ARE MADE OF CHOCOLATE: EXOTIC JURASSIC PARK & THE LOST WORLD - Michael AND UNSEEN COSTA RICA - Jack Ewing Crichton

A collection of Jack Ewing’s stories and essays on For a more unusual suggestion try the internationally nature, environmentalism, wildlife and conservation. famous Jurassic Park. Whilst the blockbuster was Praised highly for his writing and story-telling, this is an filmed in Hawaii, Crichton based his original novel on easily accessible and fascinating read. Costa Rica and the powerful imagery is very true to life.

THELATINAMERICATRAVELCOMPANY.COM | Email: [email protected]

UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 22 ▶ BOOKING CONDITIONS

1) YOUR CONTRACT 3) ABTA - THE TRAVEL ASSOCIATION

YOUR CONTRACT IS WITH HEADSEAST LTD (UK company number 6717612) a We are a Member of ABTA, membership number Y1699. We are obliged to maintain a Member of ABTA (membership number Y1699) and holder of ATOL license 10287, high standard of service to you by ABTA’s Code of Conduct. We can also offer you an trading as “The Latin America Travel Company. arbitration scheme for the resolution of disputes arising out of this contract. The scheme is arranged by ABTA and administered independently. It is a simple and inexpensive When you make a booking you guarantee that you have the authority to accept and do method of arbitration on documents alone with restricted liability on you for costs. The accept on behalf of your party the terms of these booking conditions. A contract will exist upper limit on claims is £5,000 per person and £25,000 per booking form. The scheme as soon as we issue our confirmation invoice. This contract is made on the terms of doesn’t apply to claims which are solely in respect of physical injury or illness or their these booking conditions, which are governed by English Law, and the jurisdiction of the consequences. It can however deal with claims which include an element of minor English Courts. You may however, choose the law and jurisdiction of Scotland or injury or illness subject to a limit of £1,500 on the amount the arbitrator can award per Northern Ireland if you wish to do so. person in respect of this element. Your request for arbitration must be received by ABTA within eighteen months of the date of return from holiday. For injury and illness claims, 2) YOUR FINANCIAL PROTECTION you can request the ABTA Mediation Procedure and we have the option to agree to mediation. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. 4) YOUR HOLIDAY PRICE

We, or the suppliers identified on your ATOL Certificate, will provide you with the A) We reserve the right to alter the prices of any of the holidays shown in our services listed on the ATOL Certificate (or a suitable alternative). In some cases, where brochure. You will be advised of the current price of the holiday that you wish to neither we nor the supplier are able to do so for reasons of insolvency, an alternative book before your contract is confirmed. ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the B) When you make your booking you must pay a the deposit alternative ATOL holder will perform those obligations and you agree to pay any money requested. The balance of the price of your travel arrangements outstanding to be paid by you under your contract to that alternative ATOL holder. must be paid at least 70 days before your departure date. If the However, you also agree that in some cases it will not be possible to appoint an deposit and/or balance is not paid in time, we shall cancel your alternative ATOL holder, in which case you will be entitled to make a claim under the travel arrangements. If the balance is not paid in time we shall ATOL scheme (or your credit card issuer where applicable). retain your deposit. The price of your travel arrangements is fully guaranteed and will not be subject to any surcharges.

If we, or the suppliers identified on your ATOL certificate, are unable to provide the C) When you buy a flight-based holiday, all monies you pay to the services listed (or a suitable alternative, through an alternative ATOL holder or travel agent are held by him on behalf and for the benefit of the otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a Trustees of the Air Travel Trust at all times. This is subject to the payment to (or confer a benefit on) you under the ATOL scheme. You agree that in agent’s obligation to pay it to us for so long as we do not fail. If we return for such a payment or benefit you assign absolutely to those Trustees any claims fail, any money held at that time by the agent, or subsequently which you have or may have arising out of or relating to the non-provision of the accepted from you by him, is and continues to be held on behalf services, including any claim against us, the travel agent (or your credit card issuer of and for the benefit of the Trustees of the Air Travel Trust without where applicable). You also agree that any such claims may be re-assigned to another any obligation to pay that money to us. When you buy a holiday body, if that other body has paid sums you have claimed under the ATOL scheme. not including a flight, all monies you pay to the travel agent are held by him on our behalf at all times.

THELATINAMERICATRAVELCOMPANY.COM | Email: [email protected]

UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 23 ▶ BOOKING CONDITIONS

5) IF YOU CHANGE YOUR BOOKING addition if an element of the Tour is a scheduled air fare, then you should be aware that the tickets are usually issued immediately upon us receiving your deposit payment. If you cancel the Tour after the date on which tickets are issued the airline will in most If, after our confirmation invoice has been issued, you wish to change your travel cases impose cancellation charges which will usually be the full cost of the airfare. The arrangements in any way, for example your chosen departure date, tours or Company will advise you of these charges before cancellation. These cancellation accommodation, we will do our utmost to make these changes but it may not always be charges will be passed on in full and are in addition to any other cancellation charges possible. Any request for changes to be made must be in writing from the person who listed above. made the booking or your travel agent. You will be asked to pay an administration charge of £50 per person plus any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that 7) IF WE CHANGE OR CANCEL YOUR HOLIDAY changes are made and you should It is unlikely that we will have to make any changes to your travel arrangements, but we contact us as soon as possible. Note: Certain travel arrangements (e.g. Air Tickets) may do plan the arrangements many months in advance. Occasionally, we may have to not be changeable after a reservation has been made and any alteration request could make changes and we reserve the right to do so at any time. Most of these changes will incur a cancellation charge of up to 100% of that part of the arrangements. be minor and we will advise you or your travel agent of them at the earliest possible date. We also reserve the right in any circumstances to cancel your travel Certain changes, such as a change of date less than 70 days before departure, may be arrangements. For example, if the minimum number of clients required for a particular treated as a cancellation of the original booking and rebooking in which case travel arrangement is not reached, we may have to cancel it. However, we will not cancellation charges will apply – you will be advised at the time you make your request cancel your travel arrangements less than 60 days before your departure date, except where applicable. For any change of date of your booking the re-booking will be subject for reasons of force majeure or failure by you to pay the final balance. If we are unable to the cancellation period at the time of the change to your original booking if within 70 to provide the booked travel arrangements, you can either have a refund of all monies days of your original date of departure. paid or accept an offer of alternative travel arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). 6) IF YOU CANCEL YOUR HOLIDAY In accordance with EU Regulation 2111/2005 we are required to advise you of the actual carrier operating your flight/connecting flight/transfer. Any changes to the actual airline You, or any member of your party, may cancel your travel arrangements at any time. after you have received your tickets will be notified to you as soon as possible and in all Written notification from the person who made the booking or your travel agent on your cases at check-in or at the boarding gate. Such a change is deemed to be a minor behalf must be received at our offices. Since we incur costs in cancelling your travel change. Other examples of minor changes include alteration of your outward/return arrangements, you will have to pay the applicable cancellation charges up to the flights by less than 12 hours, changes to aircraft type, change of accommodation to maximum shown below. Note: If the reason for your cancellation is covered under the another of the same standard. terms of your insurance policy, you may be able to reclaim these charges. If we make a major change to your holiday, we will inform you or your travel agent as NUMBER OF DAYS BEFORE THE START DATE OF YOUR TRIP WITH US WHEN soon as reasonably possible if there is time before your departure. You will have the WE RECEIVE YOUR CANCELLATION. SHOWN AS A PERCENTAGE OF YOUR choice of either accepting the change of arrangements, accepting an offer of alternative TOTAL TRIP PRICE*. travel arrangements of comparable standard from us if available (we will refund any

price difference if the alternative is of a lower value), or cancelling your holiday and Over 60 days before commencement Deposit only receiving a full refund of all monies paid. 59-40 days before commencement 50% 39-14 days before commencement 90% 14 days or no show 100% 8) IF YOU HAVE A COMPLAINT

*The trip price does not include visas, visa processing fees, travel insurance or If you have a problem during your holiday, please inform the relevant supplier (e.g. your guidebooks, which shall be 100% forfeit in all cases. In hotelier) and our local representative immediately who will endeavour to put things right.

THELATINAMERICATRAVELCOMPANY.COM | Email: [email protected]

UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 24 ▶ BOOKING CONDITIONS

If your complaint is not resolved locally, please follow this up within 28 days of your It is common and accepted practice for transport methods employed on our trips to run return home by writing us giving your booking reference and all other relevant with delays, or to run below operational standards that would be regarded as normal in information. Please keep your letter concise and to the point. This will assist us to Western Europe. We cannot accept any claim of any nature which relates to any failure quickly identify your concerns and speed up our response to you. It is strongly of transport operators to conform either to timetables supplied by us or to their own recommended that you communicate any complaint to the supplier of the services in timetables or arises from deviations from operational standards by transport operators question as well as to our local representative without delay. If you fail to follow this whose services form part of our itineraries (whether original or amended). simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were on holiday and this may affect your rights under 10) PROMPT ASSISTANCE IN RESORT this contract. Please also see clause 3 above on ABTA. If the contract we have with you is not performed or is improperly performed as a result 9) OUR LIABILITY TO YOU of failures attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our If the contract we have with you is not performed or is improperly performed by us or control, the consequences of which could not have been avoided even if all due care our suppliers we will pay you appropriate compensation if this has affected the had been exercised, or an event which we or our suppliers, even with all due care, could enjoyment of your travel arrangements. However we will not be liable where any failure not foresee or forestall, and you suffer an injury or other material loss, we will offer you in the performance of the contract is due to: you; or a third party unconnected with the such prompt assistance as is reasonable in the circumstances. provision of the travel arrangements and where the failure is unforeseeable or unavoidable; or unusual and unforeseeable circumstances beyond our control, the 11) PASSPORT, VISA & IMMIGRATION REQUIREMENTS consequences of which could not have been avoided even if all due care had been exercised; or an event which we or our suppliers, even with all due care, could not Your specific passport and visa requirements, and other immigration requirements are foresee or forestall. Our liability, except in cases involving death, injury or illness, shall your responsibility and you should confirm these with the relevant Embassies and/or be limited to a maximum of 2 times the cost of your travel arrangements. Our liability will Consulates. We do not accept any responsibility if you cannot travel because you have also be limited in accordance with and/or in an identical manner to the contractual terms not complied with any passport, visa or immigration requirements. of the companies that provide the transportation for your travel arrangements. These terms are incorporated into this contract; and any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in 12) EXCURSIONS respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of Excursions or other tours that you may choose to book or pay for whilst you are on compensation that you can claim for death, injury, delay to passengers and loss, holiday are not part of your package holiday provided by us. For any excursion or other damage and delay to luggage. We are to be regarded as having all benefit of any tour that you book, your contract will be with the operator of the excursion or tour and limitation of compensation contained in these or any conventions. You can ask for not with us. We are not responsible for the provision of the excursion or tour or for copies of the transport companies’ contractual terms, or the international conventions, anything that happens during the course of its provision by the operator. from our offices (Address & Telephone). Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/or compensation from your airline in cases 13) INSURANCE of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However We consider adequate travel insurance to be essential. You must ensure you take out a reimbursement in such cases will not automatically entitle you to a refund of your policy which includes appropriate cover for medical expenses and for your repatriation holiday cost from us. Your right to a refund and/or compensation from us is set out in to the UK in the event of medical need and for loss or damage of belongings. Please clause 6. If any payments to you are due from us, any payment made to you by the read your policy details carefully and take them with you on trip. It is your responsibility airline will be deducted. NB this clause does not apply to any separate contracts that to ensure that the insurance cover you purchase is suitable and adequate for your you may enter into for excursions or activities whilst on holiday. particular needs.

THELATINAMERICATRAVELCOMPANY.COM | Email: [email protected]

UK ☎: +44 (0) 20 8191 7772 | Part of HeadsEast Ltd - UK business registration: 6717612 25