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The OCLC Canada Preservation Service Centre in Winnipeg, Manitoba makes it easy for your library to “go digital.” And with your photos, local histories, newspapers, maps and other special collections available online, they become more visible and accessible anytime, anywhere. We provide the technology, infrastructure, resources and services—everything you’ll need to manage your digital collections.

Our digitization and archiving services are just one more way that OCLC Canada helps you. Learn more at www.oclc.org/ca/en/preservation/ or send us an OCLC Canada e-mail at [email protected]. www.oclc.org/ca/ Publisher’s Place

WHERE are the tomorrows in your world of education? WHY do we educate? A book by one who knows … and worries about our country’s future. Librarians, administrators, teachers, parents, students- this book is written for you!

WHITE KNIGHT BOOKS A CARING CANADIAN PUBLISHER AND A CARING CANADIAN AUTHOR www.whiteknightbooks.ca

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Social Discovery – Summer 14 a Leading Role for Libraries Online By Beth Jefferson and Gail Richardson

Board Challenge: 18 Checklist of Good Governance Activities By Randee Loucks As we complete this municipal term and prep for elections, Randee Loucks produces a checklist of activities for libraries that aim for good governance.

The Future of Libraries: Turning 20 Students Into Lifelong Patrons By Amy Caughlin To establish positive connections with young users, the library community needs to focus on making the library a welcoming environment for students year round. Amy Caughlin gives us some ideas.

The Photo Essay A Forest of Reading Photo Album 06 24 Photos by Andrew J. Ryther Readers reward the authors that rewarded them with great reading. Five exciting ceremonies are the result.

Serving Your Community Better 34 Through a Community Portal: myhamilton.ca and the Hamilton Public Library By Paul Takala Paul Takala shares lessons learned and explores the model developed in creating Hamilton’s community portal.

Simple Book Care 38 By Bern Marcowitz and Margot Rosenberg Cleaning, protecting, and repairing books is a profitable and fun pursuit for booksellers and collectors. Here’s some useful advice for librarians. Features

OLA  Summer 2006 s ummer contents

06 Library Association 100 Lombard Street, Suite 303 8 Ontario Snapshot , ON M5C 1M3 416-363-3388 / 1-866-873-9867 toll free FAX 416-941-9581 / 1-800-387-1181 toll free 12 Flashpoint E-mail: [email protected] URL: http://www.accessola.com Published for members of the Ontario Library Association 41 Readers’ Advisory four times per year. Access furthers the continuing education activities of the Association. The magazine is a forum on issues, a source of ideas for the improvement of 42 Eye on the Web librarianship in Ontario and a touchstone for the trends that will affect the future development of the profession.

44 Humour ACCESS Editorial Board Gohar Ashoughian, College and University Libraries [email protected] 46 Knowledge Ontario Cathy Grant, Public Libraries [email protected] Anne Coleman, School Libraries 48 Riding the Wave [email protected] Bob Ernest, Public Library Boards [email protected] 51 The Next Generation Jean Foster, Library Information and Technology [email protected]

52 The Last Word ACCESS Department Editors Eva McDonald, Tales from the Front Lines [email protected] 54 Library Marketplace Elyse Pike / Health Watch [email protected] Anne Kaay / Riding the Wave [email protected] Randee Loucks / Board Challenge [email protected] Paula de Ronde / Marketing [email protected] Amanda Wakaruk / Eye on the Web [email protected] Candy Magowan / The Next Generation On The Cover: : Close to 200,000 took part in OLA’s [email protected] six reading programs this year. Ranging in age from five Sharron Smith / Reader’s Advisory [email protected] to fifty-five, they voted for their favourite books and Vicki Whitmell / The World Outside gave the authors their Awards in five ceremonies that [email protected] inspired readers and authors alike. See page 24. Cover design: Andrew J. Ryther. For the Ontario Library Association Lori Knowles, [email protected] Larry Moore, [email protected] ©2006, Ontario Library Association. No part of this publication may be reproduced without the permission of the OLA except by members in good standing. All rights reserved. Published by: Senior Vice-President/Publisher Account Executives Robert Thompson Amit Kumaria, Bernice Spencer

Vice-President Strategic Senior Designer Ontario Library Association

Development Annette Carlucci Presidents 2006

Chuck Nervick 5255 Yonge Street, Suite 1000 OLA President All rights reserved. The contents Toronto, Ontario M2N 6P4 President Janet Kaufman [email protected] of this publication may not be Toll Free: (866) 216-0860 Kevin Brown OCULA President [email protected] reproduced by any means, in whole Cynthia McKeich [email protected] CFO or in part, without the prior written George Harms consent of the association. OLBA President 1 Wesley Avenue, Suite 301 Doreen Horbach [email protected] Winnipeg, MB Canada R3C 4C6 Toll Free: (866) 201-3096 Production Coordinator OLITA President Fax: (204) 480-4420 Thucloan Lieu Paul Takala [email protected] www.mediaedgepublishing.com Editor OPLA President Lori Knowles Karen McGrath [email protected] Publication Mail Agreement 12010472 OSLA President Michael Rosettis [email protected]

Departments Please return undeliverable magazines to Ontario Library Association 100 Lombard Street, Suite 303, Toronto, ON M5C 1M3 Présidente d’ABFO Nathalie Soini [email protected] ACCESS  summer 2006 Publisher’s Place

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Your Source for CDs and DVDs www.pacificmusic.net

Kids Tunes Canadian Artists CDs & DVDs With the acquisition of children’s From the guitar stylings of Brad For over 10 years, Pacific Music has distributor, Kids’ Tunes this year, Prevedoros, Oscar Lopez, Pavlo been supplying a wide range of Pacific Music is now Canada’s one and Johannes Linstead to the sooth- classical, jazz and easy listening stop shop for children’s music and ing harp of Lori Pappajohn, award CDs as well as fitness, movies and DVDs in English and French. winning fiddlers the likes of Daniel documentaries on DVD. Tell us Including: Lapp and Ivonne Hernandez to a what you need; chances are, we can Baby Einstein, strong roster of First Nations get it for you! The Mozart Effect artists, we offer the best of indepen- Classical Kids, Disney dent Canadian music. Etienne, Googol Learning Also: Sarah McLachlan Is it time to The Doodlebops Loreena McKennitt Update your Magic School Bus DVDs Joni Mitchell, Diana Krall VHS titles Dora the Explorer Jesse Cook, Blue Rodeo DVD Eyewitness... Michael Buble... to ?

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OLA  summer 2006 Ontario Snapshot LIBRARY NEWS, PROGRAMS AND RECOGNITION

Brant Library Provides Trenton’s Claim Focus For Community To Fame The opening of the County of Brant Trenton High School’s Public Library’s reconstructed Scotland- White Pine Reading Oakland Branch has brought a new Group visited the RCAF focus to this small rural community. Museum in Trenton for The 2800-square-foot, fully accessible an information session building offers a community meeting on the Halifax aircraft room, welcoming children’s department, portrayed in B for quiet reading area and student study Buster. Once the group centre. The building is given a feeling of realized its community spaciousness by the use of natural light is home to the only in- and open design. tact and almost completely The branch has achieved a 75% increase restored Halifax in the world, the book took on a new meaning! Visit in circulation since it opened in March www.rcafmuseum.on.ca to discover the story behind this amazing project. 2005. Further extending the role of the library as a central part of the community, the Gravenhurst Receives Trillium Funding South Brant Legion honoured the branch by placing the local Roll of Honour in the Thanks in part to a $20,000 grant from the Ontario Trillium Foundation, entranceway of the new facility. the Gravenhurst Public Library has upgraded its library automation system from Dynix to Horizon. This $20,000 grant comes on top of an additional $50,000 in savings realized by Gravenhurst Public Library’s membership in the Muskoka Federation Releases Market Survey Library IT. Consortium, a consortium of the four public libraries in The Federation of Ontario Public Muskoka – Gravenhurst, Bracebridge, Huntsville and Muskoka Lakes. Libraries has published the Ontario The Consorium enables resource sharing among the four Muskoka Public Libraries Market Survey 2005. This libraries by providing Muskoka residents with simultaneous access to the document updates survey results from library catalogues of all four library systems from each library’s Web site. 2000 completed under the auspices of the Strategic Directions Council. Ontario’s public libraries require current research to inform decision- making, to develop new services and to allocate resources to meet changing community needs, both on an individual library basis and for the broader library community. Do users know of our e-resources? Are libraries important as physical places? Do young tech-savvy Internet users value libraries? This document provides the type of detailed research necessary for planning success. The Survey was delivered to all Federation members as a benefit of membership, and is now also available for purchase. Please Granvenhurst Public Library officials receive $20,000 grant from the Ontario contact Angela Thomas at the Library Trillium Foundation. Services Centre, 800-265-3360 x 641 or [email protected].

ACCESS  summer 2006 Ontario Snapshot

Bradford’s Volunteer Appreciation Youth Job Fairs Attract Hundreds The staff of the Bradford West “I was thrilled when 230 youth and Gwillimbury Public Library hosted their 20 agencies attended our first annual Annual Volunteer Appreciation Evening North York Central Library volunteer in late April. In keeping with this year’s fair for high school students,” says theme ‘Volunteers Grow Community’, Toronto Public Library youth services each guest was handed an oversized specialist Sharon Moynes. “Hundreds puzzle piece and instructed to add their of enthusiastic Toronto youth have piece to the giant puzzle at the front of benefited from attending youth fairs at the room. Once assembled, the image libraries across the city. Youth Advisory of a hand-painted flower was revealed, Group members helped with planning demonstrating how each individual and delivery of these successful fairs. contributes to the greater whole. Community partners’ involvement, such as the local Social Service office Gwillimbury PL’s giant puzzle. was essential,” said Moynes.

Waterloo’s New Kid On the Block For the first time in 30 years, a new high school has been built in Waterloo Regional District School Board. With 200,000 square feet on three floors, Sir John A. Macdonald Secondary School has natural lighting, wide stairwells, two-storied ceilings, three open-concept foyers, and innovative subject classroom ‘pods’. The library feels more like a sun-drenched cathedral than a library. With more than 7,500 square feet and seating for 150 students, this spacious room has a 30-computer lab, a classroom area, numerous private study carrels, large tables for group work, a ‘living room’ area for comfy reading, student artwork display areas, and, of course, lots of wooden shelving. http://sjam.wrdsb.on.ca/ library.html

OLA  summer 2006 Ontario Snapshot

Markham Village Peel Turns Off Those Screens Library: Renewing From March 31 - April 7, the for the Future Region of Peel Public Health Work is well underway on and Mississauga Library System the $10.8 million renovation sponsored ‘Turn Off the Screens and expansion of the Week’. Through its partners, the Markham Village Library. program encouraged kids to turn The Shoalts and Zaback off their TVs, video games and Architects Ltd. design computer screens (except for includes renovation as well homework of course!). as a new addition. Expected to reopen in early 2007, the renewed library will include a computer training facility, study rooms, an expanded Markham Village’s renovation. children’s area, a teen area and will be the new home of Markham Public Libraries’ Administrative and Technical Services offices.

King Township’s Digital Database As a member of the Ontario Library Consortium, King Materials that are being included in the King database Township Public Library jumped at the chance to purchase include historical photos of natural disasters, old family shared access to the SirsiDynix Hyperion Digital Media photographs, photos of various sports teams as well as Archive platform. The database offered an information government documents and papers. These materials are management solution that would address the needs of just the starting point. Over the course of the next few not only the library and other community groups, but weeks and months, residents of the King Township are also the township’s municipal government. With the being invited to share their historical photos and materials ability to handle everything from text and photographs to with the King Township Public Library so these materials streaming video, Hyperion offered a unique opportunity can be catalogued and digitized for future public display. for a community of just 20,000 residents. The Hyperion system is also robust enough to allow for The library has partnered with the Township of King and the planning documents to be scanned and loaded on the King Township Archives to provide the public access to King system – something that the library will try in the coming Township’s local history, archives and municipal bylaws. years. Politics and history will come together during the The library sought a way to better promote our extensive next municipal election where digital video of municipal collection of local history, while the Township sought a way elections could also be hosted on this expansive digital to grant greater access to its municipal by-laws. The Hyperion archive. Imagine students twenty years from now being system has provided us with this opportunity. By digitizing able to understand what issues shaped their community and cataloguing the collection on Hyperion, citizens of the and hear the voices and speeches of local leaders! township will be able to access more than 150 years worth of Supported by a generous grant from the Ontario Ministry material from the comfort of their home, school or office. of Culture, this pilot project promises to test drive all By partnering with municipal government, the library is the various features of the Hyperion database with the also able to assist the Township by helping to digitize local by- understanding that King will share its expertise with laws so that the public and other decision-makers will have other libraries and their municipalities. The project will electronic access to these materials. The partnership benefits reinforce the high level of contribution public libraries the Township in other ways, as they are able to draw upon the can and do make to their communities. The Library is skills and expertise of the library when it comes to cataloguing very appreciative of the assistance provided by Katherine and describing the subject and scope of the government Slimman of the Ontario Library Consortium and the Sirsi documents. The challenge was in maintaining consistency team, who have worked with us to sort through the various while ensuring that the material provided by our partners was challenges that accompany a project of this scope. entered to their satisfaction. The solution to this challenge Timeless King Online can be accessed through King was to work closely with our partners through meetings and Township Public Library’s Web site at www.king-library. training sessions to ensure that quality and consistency was on.ca. maintained. This has resulted in a successful partnership and Mark Cornell – Electronic Services Librarian, King the high quality of work produced by all parties. Township Public Library

ACCESS 10 summer 2006 Ontario Snapshot Oshawa Joins the Battle This year Oshawa Public Library joined area libraries in the Battle of the Books. Six junior (grades 4 to 6) teams from local schools entered. Students spent months reading and practising sample questions about Battle booklist titles in categories such as Humour, Canadiana and Silver Birch.

Hanover’s 100 A collage of photos from the Hanover Public Library’s Centennial Open House on April 6, 2006 — 100 years to the week that Hanoverians voted to support a free public library with their tax dollars.

Ottawa’s Library of the Future In conjunction with its centennial anniversary, the Ottawa Public Library opened its new South Central District Library on June 1. In addition to being a portal to the entire OPL collection, this Library of the Future has a drive-thru bookdrop, a teen room designed by teens, wireless Internet, self-checkout, a quiet study and tutorial room, computer training facilities and user-friendly displays.

OLA 11 summer 2006 Flashpoint CURRENT ISSUES AND PROGRAMS AT THE ONTARIO LIBRARY ASSOCIATION

Knowledge Ontario allotted by the Hon. Madeleine This fall, the OLA Board of Directors Meilleur to develop a more pointed will host a constitutional convention business case that she could use in for Knowledge Ontario (previously championing the project with her known as the Ontario Digital Library). fellow cabinet members. The convention will allow the OLA held a think-tank that led to library community to approve the the repositioning of the library- constitution under which this all- centric Ontario Digital Library to library project will operate. the publicly-oriented Knowledge The Ontario Digital Library Ontario. The rest of the $700,000 came out of an invitational was used to begin updating meeting called by OLA the project. Visibly growing Presidents Liz Hoffman (2000) confidence was rewarded with and Michael Ridley (2001) in April an additional $8,000,000 coming 2000. Enthusiastic support at the to Knowledge Ontario this spring. meeting led to a large three-day Since the announcement, regular OLA Leadership Forum in 2001 at meetings of representatives from all the Ontario Science Centre where library sectors in Ontario have been agreement was reached on a plan for held to create an implementation moving the project ahead. Using a plan. The analysis is leading to grant from the Ministry of Culture, some parts morphing into newer the resulting ODL ‘Spark’ Committee and better ideas consistent with the worked with PricewaterhouseCoopers and Whitmell & times and with the uneven ability of libraries to respond. Associates to produce a formal Business Plan in 2003. The The entire project should be up in serious form by Super Plan led to dozens of government and agency meetings. Conference 2007. OLA’s constitutional convention this However, it was not until 2005 that the first investment fall will give Knowledge Ontario formal decision-making by government could be said to take place. $700,000 was structure for the work ahead.

School to be affected by the existence of when asked at the press conference Library school libraries in schools. whether students going on to Research: While there is much international university would fare better, he said First Phase research on the impact of school that it was students not going on to libraries on student achievement, college that you had to care about. The OLA there is no comparable work in The functional literacy that our Board of Canada. What also makes this study society needs is all about liking to Directors unique is, unlike most international read and having trained librarians to publicly studies, the conclusions are drawn foster that is essential. received from sources totally separate from Dr. Klinger is bringing forth plans School school libraries themselves. While for a daring and expansive study Libraries and Student Achievement this represented a huge risk for the of classroom teaching, student in Ontario at a press conference this OLA, it put our belief in libraries on achievement and library program. spring held by People for Education. the line. The report, which can be The OLA Board has indicated its OLA funded the $40,000 study found on the OSLA Web site www. interest in investing in the next stage done by Dr. Don Klinger and Dr. accessola.com/osla, found that of the school research. Lyn Shulha from the Assessment students in schools where trained and Evaluation Group at the library staff existed were more likely Office Space Faculty of Education at Queen’s to like to read and achieved level 4 University, in which data compiled By the time you receive the next issue of or better on grade 6 reading texts. Access, OLA will have a new address in by EQAO (Education Quality and Conversely, there was no trained Accountability Office/Ministry Toronto at 50 Wellington Street East. The library staff, students tended to have move is expected to take place in late of Education) and by People for lower achievement on both the grade Education was correlated to see if July. Watch the listservs and the Headline 3 and the grade 6 tests. Stories on the OLA Web site for details. provincial test scores could be seen Dr. David Booth from the Ontario Institute for Studies in Education ACCESS 12 Summer 2006 Flashpoint

OLA Education AODA Public Service Committee Very Active OLA has signed an agreement with the Professional OLA 2005 President Cynthia Archer, University Librarian for Learning Centre of the Faculty of Information Studies , is representing OLA on the thirty-member of the . A 12% discount on FIS PLC Public Service Committee for developing rules and regulations courses is being offered as part of the agreement. Some joint that will see the Access for Ontarians with Disabilities Act programming is anticipated. The bulk of the agreement actually implemented. OLA’s breadth of coverage of libraries led surrounds cross-promotion of the PLC and Education to her appointment. All divisions have provided Cynthia with an Institute programs. advisory person to react to legislation and regulations that are After a very busy and successful spring, the Education being put forward. The OLA Board is lobbying the government Institute program for the fall is well along. There is to have libraries also represented on the Technology something for everyone in the offerings suggested to-date. Committee, which is yet to be formed. Close to 200 sessions are expected to be presented over the next twelve months. The Forest of Reading age groupings realigned An E-journal for OLA Board approval has been members through received by the Forest of The Partnership Reading Co-ordinators’ The e-journal is to be called Partnership: Committee to realign the the Canadian Journal of Library and grade/age groupings for the Information Practice and Research. Blue Spruce and the Silver The first deadline for peer-reviewed Birch Award programs. Blue submissions is July 1st, 2006. Additionally, Spruce will now be for children in Kindergarten through Grades the expected date of publication for the 2. A third stream is being added to Silver Birch in a combined first issue to be offered to OLA members as a new service is fiction/non-fiction list that will be chosen for children in grades October. The e-journal is being edited by Jennifer Richard, 3 to 4. To be called Silver Birch Express, it may be chosen by any past President of the Atlantic Provinces Library Association child in the new Grades 3 to 6 range who feels that the regular from Acadia University. It will be in OJS and be based at the fiction and non-fiction lists are too difficult. . The problem of Grade 3 has been discussed at length over the last two years. Different solutions were proposed including Special Extension of OLA Annual Silver Birch becoming Grades 3-5 and Red Maple becoming General Meeting is Electronic Grades 6-8. However, K-6 schools were perceived as penalized and there was a desire to maintain the relationship to EQAO On September 29, the OLA Board of testing. OLA objected to a seventh program being created just Directors will re-open the business of for Grades 3 and 4. Silver Birch Express is the compromise. The the 105th Annual General Meeting held decision will be revisited after one year. in February. Members will be asked to approve audited statements from 2004 and 2005 and to name an auditor for CAP is Back 2006. What makes this meeting different Negotiations with Industry Canada for OLA to deliver the youth is, while it is possible to attend it live program again in Ontario were successful. The Community in Toronto, it will also be possible to Access Program was given a 6-month reprieve by the Harper attend it as a Web cast. “Most people find it difficult to pay Government. A new twist is that the youth will be paid closer to travel and accommodation to come to the OLA’s AGM but market value in this edition of the program. With a little luck the can afford to pay phone charges to do the same,” said OLA new Government will continue to see this program as valuable President Janet Kaufman. “We hope the change leads to and renew it for more than this six-month period. increased participation over coming years.” OLA Membership Database to be Rebuilt Copyright Reform Major changes to OLA’s computerization are under way. The The Ontario Library Association agreed to be a signatory Association’s membership database is to be rebuilt from the to a letter and background paper issued by a new Privacy ground up to create more flexibility and more streamlined and Copyright Coalition on copyright reform, emanating management. A content management system is part of the out of the Faculty of Law of the University of Ottawa. The software in the contract with Calgary-based Clarity. OLA’s action was taken in concert with a similar set of actions current database has proved to be remarkably sturdy for a by the Canadian Music Creators’ Coalition in which the product that was conceived for the Association in the ‘80s. It has government is being told to stop penalizing users, in their gone through many changes since to keep it relevant and useful case music fans downloading music. A number of privacy but the needs generated by OLA’s business restructuring have commissioners across Canada including Ann Cavoukian outstripped its capability. here in Ontario also joined the protest.

OLA 13 Summer 2006 SocialSocial DiscoveryDiscovery -- AA LeadingLeading RoleRole forfor LibrariesLibraries OnlineOnline

In March, the OLA Board approved funding for a province-wide research initiative to assess risks and opportunities for Public Libraries in the Age of the Social Web. The research will build upon a pilot phase that was conducted by BiblioCommons and Oakville Public Library earlier this year. In this article, Beth Jefferson, the founder of BiblioCommons and Gail Richardson, Web Service Manager for OPL discuss findings that emerged from this first phase of research, potential implications and outline further areas for exploration and study.

Many public libraries are reporting that virtual visits to the library are now actually exceeding in-person visits. There are many challenges and possibilities for public libraries in this new era of service delivery, but for the purposes of this article we’d like to focus on those that relate to the issue of discovery.

Discovery Means Use “….Although largely ignored in information systems Discovery has always been at the heart of the library development and research, serendipitous retrieval experience. Ranganathan’s third law, “Every Book its complements querying and browsing, and together Reader,” captures this function. they provide a holistic, ecological approach to “The majority of readers do not know their information acquisition. ...” requirements, and their interests take a definite shape only after seeing and handling a well- Discovery in the arranged collection of books.” Discovery plays several roles in a successful library Bricks-and-Mortar Library experience, the first is in building patron satisfaction. Discovery is why we opened library stacks to our “All the surveys we’ve seen, conducted by librarians as readers, providing the opportunity to examine the book well as non-librarians, indicate that there is virtually no collection with as much freedom as in one’s own private service library users value more highly than the ability library. to match a book with a reader or to answer the question, “Tales abound from library users about the happy ‘What do I read next?’ find, the unexpected, almost magical appearance Discovery and selection also make essential of an item whose existence they had not suspected contributions to literacy and a culture of reading. There is but that turns out to be exactly the resource they always a right book for any reader, which this blog entry need…. “ captures: “If only we could find the books, music, movies we like, I know that we would be consuming a lot more of them. … Sometimes people just give up….But …when I discover music or books that I love, I know that I’m right back to listening or reading avidly.” Nor is the value of discovery limited to fiction or recreational borrowing. As Elaine Toms of the Faculty of Information Studies at the University of Toronto relates … discovery is also key to successful research. By Beth Jefferson and Gail Richardson

ACCESS 14 Summer 2006 SocialSocial DiscoveryDiscovery -- AA LeadingLeading RoleRole forfor LibrariesLibraries OnlineOnline

OLA 15 Summer 2006 for discovery tools, and have invested Q: How do you usually DISCOVER new materials considerable resources in designing while in the library? these opportunities. The resulting tools, in the words of Jeff Bezos – the Browsing shelves founder of Amazon — “accelerate Fast Lane / New serendipity”. These tools range from user ratings and reviews to “other Return cart readers who purchased this book…” Library Displays - Staff Picks

Library Displays - Other Will Libraries Take a

Library booklists / handouts Back Seat? Our findings point to the future Advice from a Librarian library user who get all their

0 25 50 75 100 cues for what’s worth reading or % of total users watching from external discovery environments and end up only using the library as a cheap fulfilment The return cart is also a surprisingly The trend toward non-library mechanism. Patrons may do all of popular place for serendipitous discovery tools becomes more the fun, engaging “value-added” discoveries. Like shelves that feature focused when we look at those activities – discovery, browsing, “books worth looking into, books of patrons who are most familiar conversations and connections with the hour, interesting books recently with online bookstores (roughly like-minded readers, viewers and unearthed…etc.,” sometimes helping one-third of the Oakville Public listeners – elsewhere on the Web. In to narrow the basis of selection in a Library respondent base). They are this light, the library’s traditional role world of overwhelming choice is all significantly more likely to find that as a “window on the world” is greatly that is needed. online bookstores are better along diminished. Ranganathan recommended every dimension than online library The divergent objectives of retail profuse cross-referencing to aid sites. Web sites and public libraries also discovery. This is not surprising when we present a serious concern for the If the cross-references are not made consider that up to 75% of public future of libraries. For example, sufficiently full, the library may have library circulation is fiction or commercial sites often want to to turn away many readers unserved, entertainment. Library OPACs promote popular high volume titles. while the materials sought by them have been designed primarily for However, this concentration of are standing silently on the shelves. finding titles, not browsing them. demand is counter-productive for The need for good discovery tools While the main tool we provide public libraries, where it can only today is greater than ever. In 1931, online for discovery is hyperlinked exacerbate bottlenecks with new and Ranganathan wrote: subject headings, both research and popular titles. “When books are added in intuition tell us that subject headings the hundreds, week by week, offer limited utility to patrons for however retentive may be the fiction, film, or music. The physical Social Discovery Brings memory, one loses track of cues used for discovering titles in the the accessions and the mind bricks-and-mortar library, such as Online Libraries to Life cannot hold all the titles.” the return carts and shelf browsing, As more users begin to select Seventy-five years later, new titles are typically absent in the online materials online, two questions face are published in the thousands every library. libraries: How can we maintain the week. Online book, music and film level of discovery and selection that retailers tuned in early to the need shelf-browsing users enjoy? And Who is Providing Discovery Tools to Library Patrons Online? The adoption of online library technologies is still evolving, but the usage profiles of today’s remote OPAC users offer a striking portrait of how online patrons differ from their offline counterparts. High frequency remote OPAC users typically make shorter visits, seldom use the OPAC for browsing, and make extensive use of non-library discovery tools.

ACCESS 16 summer 2006 what opportunities do online technologies present to go beyond those services, and to exceed other online offerings? The shape of discovery in the online world is still unfolding. But what seems clear is that its most successful aspects will be social. Like all online systems that work well, social discovery simply enables a process that we all engage with anyway in our offline worlds. Several years ago, after spending a great deal of money on research, And Adam Bosworth, VP of creates an opportunity to bring these the American Booksellers Engineering of , writes: together in powerful new ways. Association announced the not “As things play out, I’d suggest How is the OLA engaging this very startling fact that by far and we will see … the social network brave new frontier? Research is just away the most common reason for employed as a filter … people the first phase. The findings from choosing a book is that we have coming together to rate, to review, this research will be presented to heard about it from our friends. to discuss, to analyze, and to the community in September, in Social discovery is a system provide 100,000 Zagat’s, models of a workshop format that will allow that connects like-minded trust for information, for goods, participants to interactively explore individuals for recommendations and for services.” the implications of the research to that they can trust. Cross- Social discovery has played their own constituencies. referencing titles will still be key, a central role in the discovery In addition, the OLA’s Knowledge as Ranganathan predicted, but it processes of businesses like Amazon Ontario Project is actively monitoring will be multifaceted, relying on a for some time. And recently, we’re and building upon these trends network of links within a library seeing expansion of these ideas through its Connect Ontario and community. with innovative offerings like that OurOntario.ca modules. Stay Tuned. Internet users are increasingly provided by LibraryThing.com. turning to the Web, not just as Central to both is a belief that if you Beth Jefferson, founder of a gateway to information and can tell a book reader by his covers, BiblioCommons, is working services, but for rich, community- then perusing another member’s with OLA, the British Columbia based experiences. These purchases or collection might Department of Public Libraries experiences are often organized go a long way toward predicting and the Alberta Library in a around the information and compatibility. national research aimed at cultural products that are at the creating social software for heart of the Library’s collections- Conclusion libraries. books, current events, movies and The potential of what could be is as [email protected] music. Many Web users spend a exciting as the risks are daunting. The large proportion of their leisure public library has always been about Gail Richardson, Web Service time engaging with each other, both community and discovery Manager for Oakville Public rating, reviewing, discussing, — helping our patrons navigate the Library, was part of the first tagging, and exploring new titles. cultural and information landscape. stage of research for the project. Commercial players on the Web And the emerging domain of “Social [email protected] have recognized this trend, and Knowledge Discovery” on the Web are rapidly adapting their product offerings: “… Yahoo will dive head first 2471 Wyatt Road into social search, letting users Kelowna, BC V1Y 8W6 participate in the discovery, categorization and sharing of indexed Web sites,” said Jeff Distributor of Blackstone Audio Books (2000 book titles) Weiner, Yahoo’s senior vice president of search. - Cassette, CD and MP3 format “While search is currently - Discounts for Libraries focused on indexing and retrieving For a free catalogue: Web documents, the future of 250-868-3785 (Phone or Fax) the market lies in tapping the 250-212-3848 (Cell) knowledge and information that Email: [email protected] people possess and that isn’t found on Web pages…” OLA 17 summer 2006 Board Challenge: Checklist of Good Governance Activities

Soon, there will be another sites. Watch for a comprehensive list municipal election, followed by the of tools and resources in the near appointment of new library boards. future. As you complete this term, here is a checklist of activities that aim for Get Help When good governance. You Need It Regular self-evaluation is a critical Make Use of Tools and component of effective governance. Resources That Have When there is a problem, deal with it. Already Been Developed There is no shame in seeking outside assistance if the board has difficulty Over the years, the partners in solving a problem, or dealing with trustee development have developed an issue. Often the objectivity that a variety of tools and resources and an outsider brings to an issue also revised them on a regular basis. serves as the catalyst that will clarify They do contain useful information. a course of action. If the assessment For example, information on Board exposes gaps in the governance Evaluation is easily accessible and it framework, fill in the blanks. Now is would be appropriate to consider an a great time to assess what is needed, assessment of how well you governed so that you can hand over the reins of in the final year of your term. a board in tip-top shape for January Visit the SOLS-OLS-N Joint 2007. Clearinghouse at either www.sols. org or www.olsn.ca and click on Clearinghouse and then on Board Development Resources. Many other resources can be found at www. accessola.com (click on OLBA), as well as on many other board development and governance Web By Randee Loucks

ACCESS 18 Summersummer 2006 Cultivate Relationships Attend To Your Own do the work required, then please consider stepping down. Between Your Library and Succession Planning Your Municipality and November 2006 will bring another municipal election in Ontario. As Choose Leadership Your Council and Board you prepare for the next term, what Effective governance is more than Developing solid collaborative skills will the board need next term? simply complying with laws and relationships with the municipal Plan to review the board’s current regulations, monitoring finances and staff and the council will produce far skills and connections this spring, strategic planning. Libraries need better results. It is crucial to strive for so that you can let council know trustees who are willing to take up the what is best for your library, but this the expertise you will need in 2007. mantle of leadership. Leadership, the can only be attained if the plans and Encourage citizens whom you feel ability to guide, direct and lead the way, agendas of the library fit well with would make a valuable contribution requires vision and the skills that will those of the municipality. This entails to apply when the announcements inspire others to action. Leadership regular communication between are published in local papers. requires continuous learning, self- both the municipality and the library improvement and the knack of and a mutual understanding of roles encouraging the same in others. and responsibilities. The importance Never Be Complacent Leaders must also ensure that their There have been many challenges to of a collaborative relationship cannot followers have the necessary tools to library boards over the years. Chances be overstressed. meet challenges and effect change. are, there will be many more, either to individual boards or to independent Get Out Into library boards in general. It is easy to Join OLBA Finally, for those boards not Your Community slip into complacency. Be prepared to prove your worth to the council belonging to OLBA – you should Bringing the message of the library join. OLBA is your organization, your to those in the community who are and the community on a regular basis and continually seek new methods to voice and your support system. unaware of what the library has to offer, is a key task for library board demonstrate the library’s value in the community. Randee Loucks is a facilitator and members. Public profile is a must for consultant in governance and a successful library, and is a powerful strategic planning. As a consultant, tool for building support. Reinforce Do Your Job Well Randee has worked on governance the library’s identity at community Every board member shares the and strategic planning projects events and forums, on the radio and responsibility of ensuring that with a number of Ontario public television and in newspapers. When the board functions effectively. libraries, including Kingston- the library is successful and receives Today’s library boards cannot afford support or kudos, donations be sure members who do not prepare, attend Frontenac, Markham, Mississauga, to demonstrate your appreciation. meetings, participate or believe in Ottawa and Windsor and as an the importance of public libraries. If advisor on governance processes to Always Think you are appointed to a library board the SOLS board. and you cannot or do not want to [email protected] Strategically Strategic thinking is a skill that board members must have. The library’s mission should be integrated throughout everything the library does. Your library’s mission should be foremost in your mind, but the focus must always be on the future. Boards must utilize every opportunity to explore ways in which the library might contribute to solving community problems. This will require regular assessment of the environment and the risks and challenges facing the library, as well as listening to the many voices in the community.

OLA 19 summer 2006 The Future of Libraries: Turning Students Into Lifelong Patrons

Historically we have focused much of our effort on reaching out to very young children and their families. There is no question such programs play an important role in emergent literacy and introducing children to the library, but it is a relatively easy task to convince parents of the importance of bringing a preschooler to the library. A more challenging task is to get older children to keep coming on their own; yet it is only when a trip to the library is their idea that the profile of a lifetime library user begins to emerge. Traditionally there has not been a strong attempt to program for students because they are in school. We roll out March break and summer activities but concentrate our attention elsewhere during the rest of the year. In order to make a positive connection with these young users, we need to focus on making the library a welcoming environment for them year round. By Amy Caughlin

ACCESS 20 Summer 2006 The Future of Libraries: Turning Students Into Lifelong Patrons

Establish an aggressive program to bring classes to the library and be ready to bring the library to the classroom if necessary. Many libraries focus on a particular grade and ‘blitz’ every school to ensure each child is given a library card. Grade 3s or Grade 4s are commonly targeted, since at this age children begin reading chapter books independently and often lose interest in reading if someone doesn’t step in to encourage a love of reading. If your library system serves schools in a regional board, you may want to partner with other library systems in the same region. In the Durham region, the Ajax and Pickering public libraries joined in a program called PLUS! (Public Libraries United with Schools) in order to aggressively market the library to Grade 3 and Grade 8 students in both municipalities. According to statistics from this program, only 16% of the children in Grade 3 already have a library card. Upon receiving a card through this program, 42% continue to use the library. This is one of the best ways we can reach out to non- library users in such large numbers.

Develop a strong partnership with local schools and teacher librarians. Teachers and teacher-librarians can be strong library advocates, but they’re busy people and need to be reminded. Send material on class visits every year with a list (see Top 10 Reasons...) to jog their memory. Try and set up meetings with the teacher-librarian at each school to discuss ways in which you might be able to work together. Go to at least one meeting of the teacher-librarian association

OLA 21 Summer 2006 TOP 10 REASONS YOU every year to talk about the Pickering Public Library has library and make contacts. SHOULD BRING YOUR embodied these ideas in the CLASS TO THE LIBRARY: WiseGuys After School Club. The Investigate club is for 8-11 year olds, and runs 1. It’s free. twice a week from 3:30 to 5:30 pm. cooperative 2. It’s fun. ‘WiseGuys’ includes homework programming with 3. It has something for everyone. time, snacks, computer training, 4. It encourages them to get excited about books and stories and a ‘game show’ style schools. reading. challenge. A total of 60 children Many libraries have partnered 5. It builds good homework & research skills. (20 in each session) participated with schools to present a 6. It helps them visit new worlds; both real and in the club last year. Many of Battle of the Books. The library imaginary. these children had not previously creates the booklist, prepares 7. It provides students with free access to computers been library users, but are now at the questions, and coordinates and the Internet. the library several times a week. the competition. The winning 8. It introduces students to fun programs at no cost. They know the librarians and the school even gets a trophy to 9. It helps create life-long learners who have the tools librarians know them all by name. keep in their school trophy to help themselves. Not everyone can put this much case! Sharing the work across 10. Without your help they might miss out on this energy into a program, no matter several library systems can help. wonderful resource! how rewarding the outcome. Currently, the Ajax, Whitby, Fortunately, the variations are Pickering and Oshawa public unlimited as long as you adhere to libraries are involved in a cooperative ‘regional’ Battle of the main idea of making it fun for the children. Smaller the Books, with local schools participating at both junior libraries can run this as a shorter program with a smaller (Grade 4, 5 and 6) and senior (Grade 7 and 8) levels. group of children or approach local businesses to get a The OLA’s annual Forest of Reading programs give sponsor to assist. libraries another great opportunity to work with their local schools. Take advantage of such wonderful opportunities! Develop computer-related programs for students. Develop an after-school club. Courses in homework research skills allow you to showcase your library’s online resources. If you have This can take many different shapes depending on your a computer lab you can offer other useful classes time and resources. If you are really strapped for staff and related to word processing or spreadsheet programs. time, you may want to consider volunteers — though I Don’t worry about typing. Start with an unformatted would recommend at least one regular staff person, if file with lots of text and concentrate on formatting, you want to make the best connection with the students. adding pictures, changing fonts and making a table of Some libraries run a more formal ‘homework club’ contents. Proper use of these programs can drastically but this carries a number of complications: many affect presentation and grades for students. Other children don’t have homework on a daily basis; the popular topics for students are Web design, email and people running the program need to know enough to educational online games to help with math and literacy. assist in a broad range of subjects; parents will force Computer programs have the added benefit of attracting their children to come when they may not want to more non-library users. If you want to reach out even (thus forging a negative connection); and attendance more, lean toward the most popular leisure activities for may vary greatly on a day-to-day basis since many of students. Host a LAN party for a popular online game or these programs are ‘drop in’. a Dance Revolution party. An after school club can include time for homework but many other activities as well, thus it has a lot more flexibility. The objectives of a good after school club Experiment with other programs could be as follows: • to be fun once you have built a following. Once you have managed to get students to accept • to appeal to both children & parents the library as a fun and useful place to go, you will find • to keep them coming back that they have an endless appetite. You can experiment • to be age appropriate with things like a junior book clubs, science programs, • to provide a safe environment and craft-related programs. If your staffing limits don’t • to provide positive community role models allow for as much as you would like to do, consider • to provide an opportunity for children to grow in approaching someone from the community to do a the following areas: research skills, computer skills, program or partner with a community centre. homework completion, making friends and teamwork • to promote library collections & services and foster a lifelong appreciation of what the library has to offer.

ACCESS 22 Summer 2006 Give them what they want. Make students feel welcome. The easiest way to make students feel comfortable in One of the simplest ways to give students a good the library is to show them that the library can answer experience of the library is simply to be nice to them. more than just their educational needs. Consider adding Too often, library staff see adult patrons as being ‘more video games to your collection: Pickering Public Library important’ than students and children. In reality, this is has a very popular circulating collection of GameCube, very far from the truth. Most adult patrons have already PS2 and Xbox games for children and teens. Markham formed a relationship with the library and will likely Public Library has a movie collection designated for continue to come with or without your reinforcement. teens in the teen area of their Angus Glen branch. Students are still deciding and every interaction weighs Another way of developing a link with student users heavily with them. It helps if you keep in mind that is to give them an online space. If that space includes for a child or teenager, approaching an adult is nerve- resources that teachers can use; you get even more wracking. Some try to balance these nerves with an of an advantage because the teachers will encourage overly ‘cool’ or diffident exterior. Don’t be fooled by student use even during school hours. The PLUS! (Public appearances. Libraries United with Schools) Web site, developed by Pickering and Ajax public libraries, (www.myplus.ca) has It is important to accept that serving this age group is logged an impressive 8,947 visits in the past six months. not just the responsibility of the children’s department One of the most popular aspects of the site continues or the teen librarian. Everyone in the library system, to be the ‘Book Genie’, an interactive program that including administration, needs to acknowledge the allows students to find books suitable for their age and importance of this group. As hard as it may be to interests. The PLUS! Web site also has an active book imagine, these awkward young people will shortly be review page for students to share their opinions of books adults: perhaps parents and professionals. We’ll be they’re reading at home or at school. The Pickering awfully lonely behind the desk in 20 years if they’re not Public Library Web site (www.picnet.org) hosts another still coming to the library. powerful reader’s advisory tool for students in their ‘Teen Reads’ database. Teens can search for novels using Amy Caughlin is Manager of Service Development, special subject headings like ‘Gang Violence’, ‘Guy Stuff’ Pickering Public Library. or ‘Grrrl Power’. [email protected]

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OLA 23 Summer 2006 200 OLA MEMBERS, 75 AUTHORS AND HUNDREDS OF LIBRARIANS MOTIVATE 200,000 CHILDREN AND YOUNG PEOPLE TO READ

The OLA’s Forest of Reading is so called because the six reading programs run by the OLA are all named after trees. The success of this program has spawned yet more trees across the country in British Columbia, Saskatchewan and the Atlantic provinces. The ceremonies chronicled over the next pages announce the Award winners chosen by a cross-province vote of the readers in each of the OLA’s Forest of Reading programs. A year’s worth of work goes into getting to this point. Ten committees use two hundred members in the selection of the titles to be read and in the operation of the program. Over 1500 schools and libraries take part. Members and non-members in these institutions add to the army of professionals giving Ontario one of its most praised literacy initiatives. For the Canadian publishing industry and for Canadian authors, there is recognition and extraordinary newfound sales that make a significant impact. For a complete list of 2006 Award winners and Honour Books, go to page 33.

1. Leyana Sararanaparan introduces 4. Kevin Sylvester was a Non-Fiction finalist (Honour Anne Renaud, author of Bloom of Friendship Book) for Sports Hall of Weird. 2. The Non-Fiction authors ready to hear their fate. 5. Helaine Becker took the 2006 Non-Fiction Silver 3. Rosa Jordan’s book, Lost Goat Lane, Birch Award for her hugely popular book, Boredom was an Honour Book in the Fiction category Blasters. ACCESS 24 Summer 2006 ACCESS 24 Summer 2006 1. 2.

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The Silver Birch Awards for grades 4 to 6 children are celebrating their thirteenth year. 9.

6. Robert Sutherland signs copies of his book, 8 & 9. Over 1,500 young people hung on the words of 10. Deborah Ellis’ book, Three Wishes, was a finalist Greysteel’s Ghost, a finalist and Honour Book in the thirty-five of their peers who introduced and talked and Honour Book in the Non-Fiction category. She Fiction category. about the books of the twenty-one authors present. polled well in spite of withdrawal of the book by six 7. Vicki Grant was a Fiction finalist (Honour Book) for When the last envelope was opened, Edo van Belkom school boards in a heated controversy brought on by Quid Pro Quo. had won the Silver Birch Award for his novel, Wolf the Canadian Jewish Congress that lasted through Pack. most of the program (see the last issue of Access). OLA Summer 2006 25 The children gave her a warm reception.

BLUE SPRUCE AWARD Junior Kindergarten to Grade 3 age children 105,754 voters who read or had read to them the nominated books. First Award given in 2002.

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1. George Elliott reads his 2006 Blue Spruce Award 4. Lorenzo Berardinetti, MPP Scarborough South East 7. George Elliott and Andrej Krystoforski, author and winning book, The Boy Who Loved Bananas, to the presented special certificates to the winning author illustrator of The Boy Who Loved Bananas share the rapt audience. and illustrator. prize. 2. Sean Cassidy, author/illustrator of Gummytoes, with 5 Ruth Ohi, illustrator of Beneath The Bridge. 8. TVO Kids host Milton presents Matthew Elliott, who one of his fans. 6. They may be young but Lin, Joel and Hayley know was the inspiration for his father’s winning book. how to announce the Blue Spruce winner for 2006 – Geeooorge Elliott ACCESS 26 Summer 2006 ACCESS 26 Summer 2006

Library Now On Track with Audiobooks and Large Print

This is the third article in a series produced audiobook listeners is now large: students, by S & B Books. This series is designed to English as a Second Language learners, aging boomers, those troubled by reading and learning highlight the working relationship between disabilities. Data show that audiobook users are school and public libraries, and the full-service well-educated, have higher incomes than others, book wholesaler. are over 30, and pay attention to reviews and bestseller lists. On Track with Audiobooks and Large Print A Bit of History Gabriele Schreiber, Audio Specialist Caedmon Records became the first commercial John Aloe, Large Print Selection Manager audiobook publisher, presenting authors reading radio or spun by others about their lives and their own works, when they recorded Dylan First, some data: adventures. Perhaps this reflects the ancient Thomas reading A Child’s Christmas in Wales in $832,000,000 Estimated size of audiobook human need for storytelling – the wish to be 1955. Books on Tape arrived in 1957, followed market in 2004 (Audio Publishers Association) transported to other worlds by the human voice. by Blackstone in 1979. Others joined the field 3,430 Number of new audiobook titles published We have always had minstrels and troubadours, in the 1980s (Brilliance in 1984, Bantam and in 2004 (APA) singers, poets, and actors. Random in 1985, Audio Partners in 1987) and 273 Number of audiobook publishers listed in Today’s technologies bring us stories in many the 1990s (Penguin in 1993, Recorded Books AudioFile Reference Guide formats, both print and non-print. Audiobooks in 1997, Clipper in 1999). In Canada, Between 635,000 Record-breaking first “printing” of originated in the 1930’s as long-playing records the Covers Audiobooks began in 1997 as a Harry Potter and the Goblet of Fire audiobook created for men blinded in World War I and collaboration between Goose Lane Editions and CBC Radio. Rattling Books, another Canadian 1, 500,000+ Record-breaking sales of The Seven distributed by agencies servicing the blind. company, was founded in 2003. Habits of Highly Effective People audiobook Eventually this free “Talking Books” service The Audiobook Publishers Association 1.14 Number of hours of recording space on became available to anyone with a visual, motor, reports overall sales growth from 2002 to 2004 standard CD or learning disability. The record as format was followed by tape, cassette, compact disc, and, at 9.1%. A recent Library Journal survey shows 16 Number of hours of recording space on 1 now, digital downloading. that circulation of adult audiobooks in libraries MP3-CD Demand for audiobooks has boomed as a increased 13.5% in two years. Children’s First there was the word, and the word highly mobile population discovers new ways to audiobook circulation climbed by 10.7%. was spoken. multi-task. Listening to an audiobook is a way to Library budgets rose 6.1% for adult audiobooks Many of us have favourite memories of enrich time spent “doing” (driving, exercising, and 4.8% for children’s. A 2005 AudioFile being read to as children, everything from fairy walking, gardening) or “not-doing” (sitting survey reveals that 41% of audiobook users tales and Greek myths to Bible stories and the in waiting rooms, recuperating in hospital, borrow from their libraries, 25% buy their own Arabian Nights. Even when I could read on relaxing by a campfire). The community of copies, and 22% download. my own I still loved listening to stories, on the Library Now Recommended ListAudio Selections Airborn Getting Unstuck By Kenneth Oppel By Pema Chödrön Read by David Kelly and the Full Cast Family Spoken by the Author 1-933322-53-5 10 CD Economy Case $57.95 1-59179-238-X 3 CDs 3.5 hours $31.95 1-933322-54-3 10 CD Binder $73.95 Sounds True ( Ad/NF) 10.5 hours Ages 10 to Adult With gentle humour and great wisdom Full Cast Audio (YA/Can) Unabridged the beloved Buddhist nun, teacher and In this richly detailed and wildly exciting adventure workshop leader speaks about dealing with we fly with cabin boy Matt Cruise and society girl uncomfortable emotions and how to develop Kate de Vries as they match wits with the most “loving-kindness” toward ourselves and ruthless pirates ever to sail the skies. Performed by others. This is “self-help” of the best kind. a full cast of talented voices.

Map of Glass Cards on the Table By Jane Urquhart By Agatha Christie Read by Hillary Huber Read by Hugh Fraser 978-0-7861-7086-9 12 CD Library Edition $128.95 1-57270-492-6 5 CDs $36.95 978-0-7861-7566-6 1 MP3CD $38.95 Audio Partners…OK (Ad/F-MY) Unabridged Blackstone (Ad/ F-Can) Unabridged Winner AudioFile Earphones Award A middle-aged woman and a young artist seek Poirot, bridge and murder…outstanding the history of a man found frozen to death in a characterizations by the narrator make haunting novel about destiny, loss and change that listening to one of Christie’s best closed- tells two parallel stories, one set in contemporary door mysteries a pleasure. Toronto and Prince Edward County, Ontario, the other in the nineteenth century on the northern shores of Lake Ontario.

Pepys Diary The 7 Habits of Highly Effective People : By Samuel Pepys 15th Anniversary Edition Read by Kenneth Branagh By Stephen R. Covey 1-59887-026-2 7 CDs 8.75 hours $38.95 Read by the Author HighBridge (Ad/NF) 1-92949-475-0 13 CDs 14 hours $79.95 Brought to life by a vibrant performance from Simon & Schuster (AD/NF) Unabridged the acclaimed Kenneth Branagh, the witty In this, the first unabridged edition (2004) and uninhibited Pepys recounts his life and of one of the best personal development remarkable times in the famous diary he began books published to date, the dynamic on January 1, 1660. Stephen Covey presents his comprehensive

Fiction & Non Fiction program on becoming more effective in business as well as personal relationships. This version is enhanced by his comments before and after reading the text.

Ender’s Game : Twentieth Anniversary Edition Dirty Blonde By Orson Scott Card By Lisa Scottoline Read by Stefan Rudnicki, Harlan Ellison, and Narrated by Barbara Rosenblat a full cast. 0-06089-817-8 9 CDs 10 .5 hours $52.95 1-59397-474-4 9 CDs 10.5 hours $55.95 Harper ( AD/F) Unabridged Audio Renaissance Unabridged A light listen about a sexy judge with a This is the definitive performance of the dirty secret that is about to threaten her award-winning science fiction novel about a life, narrated by one of the best voices in 6-year-old war-gaming genius who becomes the business. responsible for saving the world from alien invasion. In a postscript read by the author, Card says that “The ideal presentation of any book of mine is to have excellent actors perform it in audio-only format.” Winner of the AudioFile Earphones Award.

S & B Books Ltd. To Order these titles, contact S & B Books Ltd. Toll Free Tel: 1-800-997-7099 Fax: 1-800-826-7702 Email: [email protected] or visit: www.sbbooks.com Library Now Audio Selections Large Print Selections The House Twelve Sharp By Danielle Steel By Janet Evanovich 0-7393-2597-3 Random House 0-7393-2643-0 Random House Fiction $38.00 61/8 x 9 Fiction/$36.95/61/8 x 9 HC/564 pages/February 2006 HC/512 pages/June 2006 The restoration of a majestic old home Premier troublemaker Stephanie Plum is once provides the exhilarating backdrop for again struggling with her tangled love life and the story of a young woman’s dream, an chaotic family. This latest novel has all the twists old man’s gift, and the surprises that and turns that will drive readers wild. await us behind every closed door.

Beach Road More Than Friends By James Patterson and Peter de Jonge By Barbara Delinsky 0-316-16711-8 Little Brown & Company 0-06-085349-2 William Morrow Fiction/$39.95/6 x 9 Fiction/$24.95/6 x 9 HC/400 pages/May 2006 PB/336 pages/February 2006 Set in the luxurious Hamptons, this new novel follows the travails of lawyer Tom An accident forces close neighbours to look Dunleavy, whose ship finally comes in beneath the surface and when their idyllic lives are when he’s hired to defend a local man unexpectedly shattered by a moment that can never accused of a triple murder that has the be erased or forgotten, their faith in one another East Hampton world in an uproar. -- and in themselves -- is put to the supreme test.

Crime Beat Carson the Magnificent By Michael Connelly By Bill Zehme 0-316-16710-X Little, Brown and 0-7393-2573-6 Random House Company Biography/$37.95/6 1/8 x 9 Crime/$39.95/6 x 9 HC/November 2006 HC/384 pages/May 2006 An intimate portrait of one of television history’s In vivid, hard-hitting articles, Connelly most beloved entertainers, Johnny Carson. leads the reader past the yellow tape as he follows investigators, the victims and the killers, to tell the real stories of

Fiction & Non Fiction murder and its aftermath.

Teacher Man Elizabeth By Frank McCourt By J. Randy Taraborrelli 0-7432-8966-8 Scribner 0-446-57985-8 Warner Books Autobiography/$34.50/6 1/8 x 9 Biography/$38.95/6 x 9 HC/400 pages/December 2005 HC/528 pages/August Teacher Man is McCourt’’s long-awaited This is not just a biography of screen legend book about how his thirty-year teaching Elizabeth Taylor, but also an unforgettable career shaped his second act as woman’s storied journey through life, including a writer and serves as a tribute to many never-before-published photos. teachers everywhere.

To Order these titles, contact S & B Books Ltd. Toll Free Tel: 1-800-997-7099 Fax: 1-800-826-7702 Email: [email protected] or visit: www.sbbooks.com Library Now

Format, Genre, Packaging replacement of lost or damaged discs. The free S&B Books Ltd. recognizes the importance The most popular audiobook format is replacement may be “for life” or, if not, there of having large print books in Canadian libraries unabridged text on compact disc. Cassettes have may be a nominally-priced renewal provision. and has designed various programmes to support decreased in popularity to the point that many The library edition is, however, less attractive in libraries in acquiring large print. companies have abandoned production. Digital terms of price and discount. The retail edition The Automatic Release Plan offers the downloading is growing rapidly, especially is packaged in a jewel case (less durable), may chance to acquire the best title selection from all among the young, and the MP3-CD is making not include provision for replacement discs, publisher imprints. S&B staff work closely with inroads as listeners and librarians become and is markedly less expensive than the library the library acquisitions department to produce familiar with the format. The CD player in most edition. The two editions become more directly a template that outlines which genre are most new cars will also play MP3-CDs, and most CD competitive when the publisher offers free popular for that library. Then, a title selection players are MP3-CD compatible. Computers replacements (as happens sometimes) and the list is prepared in advance of publication for can play MP3-CDs which in turn can be wholesaler is willing to replace the jewel case each library so that any changes can be made downloaded to a portable digital MP3 device with sturdy plastic packaging (as also happens before titles are shipped to the library. This such as an iPod. sometimes). The library has a clear choice: buy assures maximum fulfillment of client interests. The MP3-CD offers striking advantages. Standing Order Plans offer libraries a chance It looks like a standard CD but, thanks to to receive new large print titles without having compression technology, one MP3-CD holds to select individual titles from publishers’ the same amount of data as 12 traditional catalogues. The publishers themselves prepare CDs. The MP3-CD thus makes the unabridged selections of titles that they call “series.” The audiobook far more affordable. Also, the MP3- latest mysteries, for example, are one “series.” CD takes little space on the library shelf and The library can select one or more of the series needs only one security strip. Selecting this available each month, designate the shipment format lets the budget stretch while circulation pattern desired (monthly or bi-monthly), and be increases. According to the AudioFile survey, assured of consistent arrival of fresh new titles. 10.5% of those surveyed preferred the MP3-CD S&B Books Ltd. enjoys a good relationship format, 38.2% preferred CDs, 27.6% preferred with all large print publishers. It is the exclusive cassettes, and 25.7% preferred downloading. agent in Canada for Thorndike and Severn New technologies tend to be hot – and House publishers, allowing the opportunity downloading is the new hot technology. Some to hold inventory and therefore provide quick industry oracles are gleefully predicting the turnaround for library orders. one library edition with its special advantages disappearance of the physical audiobook in the or buy 2 -3 copies of the retail edition for the The large print programmes of S&B are same way they once predicted the end of the same cost. presented in their own booth at the Ontario physical book. Downloading is attracting new Library Association Conference each year. listeners, but long-time listeners uncomfortable Attendance at the booth provides excellent Selection Help with downloading will continue to choose the opportunity to learn more about the programmes “hard copy” CD or MP3-CD. Downloading Reviews in professional and consumer and how they meet the needs of libraries. fans, however, will likely become aware of CDs journals can help isolate the strong choices in and MP3-CDs which they can copy to CD or audiobooks. Significant awards are the Audio Help from the Full-Service Wholesaler download into their portable devices. Publishers Association “Audie” Awards and For both audiobooks and large print, Automatic Publishers are responding to audiobook fans AudioFile’s Earphones Award. The American Release Plans can be designed for you. For in concrete ways. They are publishing more Library Association also chooses annual awards audiobooks, S&B has a new seasonal listing of unabridged treatments – and they are publishing for audiobooks in various divisions. forthcoming titles. It offers the widest selection, audio and print editions simultaneously. best discounts and markups in the marketplace. Some innovative publishers are matching the ANOTHER IMPORTANT FORMAT: Forthcoming special promotions will offer audiobook price to the book price. LARGE PRINT deep discounts ... and if your library is one that Fiction remains the genre of greatest The first known large print books were finds retail packaging disappointing, this isa interest, with mystery, science fiction, and published by Dr. Frederick Alfred Thorpe in wholesaler that will repackage in plastic library romance leading the way. Non-fiction grows 1964 to accommodate an aging population with cases. Cataloguing and processing are available in popularity, especially self-improvement, diminishing vision. Today’s reader benefits from (at modest cost) to assure that your audio and current events, and biography. the enormous selection now available in this large print titles are ready to shelve when they format from leading publishers and featuring arrive in your library. An Enduring Question top-selling authors like Danielle Steel, John Grisham, and Nora Roberts. Many large print For audiobooks the library has a choice of titles are publishing simultaneously with regular S & B Books Ltd. would like your feedback. packages, or “editions.” The library edition print editions so that readers can enjoy new titles Please email your comments and has sturdy plastic packaging and includes free without delay. questions to [email protected] RED MAPLE AWARD Grade 7 to 8 age young people 25,394 voters who qualified by reading half of the nominated books or better. First Award given in 1998. 3. 1. 2.

4. 6. 5.

7.

8. 9. 10.

11.

1. When 900 young people come to lunch to hear who has 5. Alan Cumyn, author of After Sylvia, gets introduced. 10.Kenneth Oppel is the winner of the 2006 Red Maple Award won the Red Maple Award, stuff has to be done. No one is 6. Richard Scrimger, author of From Charlie’s Point Of View, for his book, Skybreaker. This is the first time that an author exempt during the three hours of preparation. President Janet pantomimes student Godfrey Wong’s introduction. has won back-to-back awards in any of the OLA’s Forest of Kaufman tapes table cloths to the tables (she enjoyed helping). 7. Student artwork inspired by Kenneth Oppel’s Skybreaker. Reading programs. He won the Red Maple Award last year 2. Rachna Gilmore autographed her nominated book, The Sower 9. Shayla Klinger (middle) opens the envelope to announce the for Airborn. Of Tales. winner. 11. Sheree Fitch, finalist and Honour Book designate for The 4. The reading programs are based on the readers providing Gravesavers, autographs a student’s t-shirt. the program. Toronto’s Northern Secondary School students provided the great music. OLA 31 Summer 2006 OLA 31 Summer 2006 1. WHITE PINE AWARD High school age young people 3,084 voters who qualified by reading half of the nominated books or better. First Award given in 2002.

2. 3. 4.

5.

6. 7.

8.

10. 9.

12. 11.

1. Each year, the high school students do some quite cool 4. Nominated authors: Shelley Hrdlitschka (Sun Signs), Sharon 8. Author Don Trembath. designs around the year’s nominated books. E. Mckay (Esther), Gail Sidonie Sobat (A Winter’s Tale), Diane 9. Author Shelley Hrdlitschka. 2. Graffiti sheets give the students another way to comment on Tullson (Blue Highway) and Don Trembath (Rooster). 10. The ceremony was emceed by Abiya Saeed. the author’s book prior to the ceremony. Shelley Hrdlitschka 5. Author Gail Sidonie Sobat. 11. The students get to ask their questions and obviously like autographs her book after the ceremony. 6. Author Diane Tullson was framed by a fan’s t-shirt during her the answers. 3. Student volunteers Demar Smith and Lucy Zhang gave out remarks. 12. Sharon McKay was the only finalist in attendance. Esther souvenir bracelets. 7. Student presenters Emily Edwards and Chris Betty announce becomes an Honour Book for 2006. winnerACC CharlesESS De32 Lint. Summer 2006 ACCESS 32 Summer 2006 1.

GOLDEN OAK AWARD Adults learning to read. First Award given in 2003.

2. AWARD WINNERS AND HONOUR BOOKS 2006

BLUE SPRUCE AWARD Voters: Junior Kindergarten to Grade 3 age Winner: The Boy Who Loved Bananas by George Elliott (KidsCan Press) Honour Books: Gummytoes by Sean Cassidy (Fitzhenry & Whiteside) Big Beard’s Hook by Evan Solomon (Penguin Books Canada)

SILVER BIRCH AWARDS – FICTION 3. Voters: Grade 4 to 6 age Winner: Wolf Pack by Edo Van Belkom (Tundra Books) Honour Books: Greysteel’s Ghost by Robert Sutherland (HarperCollins) Lost Goat Lane by Rosa Jordan (Peachtree Publishers) Quid Pro Quo by Vicki Grant (Orca Book Publishers)

SILVER BIRCH AWARDS – NON-FICTION Voters: Grade 4 to 6 age Winner: Boredom Blasters by Helaine Becker (Maple Tree Press) Honour Books: Sports Hall of Weird by Kevin Sylvester (KidsCan Press) That’s Very Canadian by Vivien Bowers (Maple Tree Press) 4. Three Wishes: Palestinian and Israeli Children Speak by Deborah Ellis (Groundwood)

RED MAPLE AWARD Voters: Grade 7 to 8 age Winner: Skybreaker by Ken Oppel (HarperCollins) Honour Books: Gravesavers by Sheree Fitch (Doubleday Canada) Blood Brothers by Marilyn Halvorson (Fitzhenry & Whiteside)

WHITE PINE AWARD Voters: High school age Winner: Blue Girl by Charles De Lint 5. Honour Books: Acceleration by Graham McNamee (Laurel Leaf) Esther by Sharon McKay (Penguin Books Canada)

GOLDEN OAK AWARD Voters: Adults learning to read Winner: The Heaven Shop by Deborah Ellis (Fitzhenry & Whiteside)

1. Ian D’Souza, from AlphaPlus Centre, introduced The Rescue of 3. Melsin Diaz was thrilled to introduce his favorite author, 5. The Heaven Shop gives Deborah Ellis her second Golden Oak Nanoose by Mary Borrowman. Deborah Ellis. And she won! Award. She won in 2004 for Parvana’s Journey. 2. Luwam Sebhatu, a participant with the Beat the Street 4. Zelda Freedman, author of Rosie’s Dream Cape, a close Program, was master of ceremonies for the luncheon event contender for this year’s Golden Oak Award, was swamped at the 2006 Toronto-wide conference for adults in literacy with fans after the ceremony. Now 73, Zelda took ten yars to programs. Luwam kept the capacity crowd of 260 participants write and publish her book. and volunteers laughing as he skilfully led the program. OLA 33 Summer 2006 OLA 33 Summer 2006 Serving Your Community Better Though A Community Portal:

also links to key sites from other levels of government. The “Library Services” channel (the Web site of the Hamilton Public Library), also links to academic and other libraries in the area. Sites integrated into www.myhamilton.ca preserve their original Web domains, so users can go directly to those sites.

A Brief History of myhamilton.ca On September 13, 2005 the community of Hamilton launched the community portal www.myhamilton.ca. Through www.myhamilton.ca the Hamilton Public Library, the City of Hamilton and their partners are benefiting from a shared The Hamilton Public Library has achieved an expanded content management and collaboration profile in our community and significant increases in our infrastructure while providing citizens with online usage through participation in the community one place to look for local information. The portal www.myhamilton.ca. The purpose of this article is success of www.myhamilton.ca has been share lessons learned and explore the model developed in based on the ability of several community Hamilton — a model that we believe, could be adopted in partners to come together, develop a shared other communities. vision and then work collaboratively to achieve that vision. The Model: The www.myhamilton.ca project began in June of 2001. Several community partners One Place to Look, No Wrong Door saw that Hamilton had a rich collection of A key goal of developing the site was to provide one local information resources. However, these place to look or no wrong door for information about were not well integrated and local residents Hamilton. To achieve this, Hamilton integrated content were often not aware of them. In addition, from several key sources of information and created a there was not a shared platform for creating new platform for the community to share. The www. community content and celebrating the myhamilton.ca partners saw great benefits for users and a diversity of community activities and much improved sustainability model by enabling the full events. The community saw an opportunity integration of content from key partners. In addition to to help address these gaps by working community content, the City of Hamilton and the Hamilton together to develop a comprehensive Public Library have integrated their entire sites into www. local portal. With a strong commitment to myhamilton.ca. The “City and Government” channel collaborate but limited resources, Hamilton

by Paul Takala (which is the Web site of the municipal government),

ACCESS 34 Summer 2006 Serving Your Community Better Though A Community Portal:

myhamilton.ca And The Hamilton Public Library

applied for funding through the rural communities. Key features Impacts of Ontario Ministry of Economic include: integrated municipal and Development and Trade’s Connect library services, personalization myhamilton.ca Ontario Partnering for Smart and single sign-on for secure on Usage Community (COPSC) program. transactions, community An extensive business plan was events listings and extensive A look at some of the impacts on submitted to the province in 2003. In search capabilities including usage of our Web resources clearly the summer of 2003 Hamilton’s plan consolidated searching of library shows that the partners of www. was approved for $1M in funding on-line databases. Also included myhamilton.ca saw significant with a two-year implementation are collaboration spaces and tools increases in online usage since phase beginning in September 2003. including surveys, discussion the portal was launched. This is forums and document sharing, as demonstrated by several different metrics. For example: Main Features of well as Web casting capabilities. The collaboration tools of the • Since the portal launched the City myhamilton.ca portal are used in two ways: for of Hamilton, the Hamilton Public interactive elements on the main Library and Tourism Hamilton The site’s information and services portal and for closed spaces or have seen 25% increases in user are structured into eight main extranets, used by groups to sessions on their sites. McMaster sections or channels. The eight communicate and share ideas. and Mohawk College have seen channels are: Key to the sustainability of the increases of 15%. Page View on the • Arts, Sports and Recreation collaboration spaces is the ability Hamilton Public Library Web site • Business and Industry to distribute administration. A (not including the catalogue) now • City and Government (Municipal local administrator is able to add exceeds 400,000 a month. Web site – www.hamilton.ca) users and assign permissions • The community information • Communities and Organizations to their spaces. To protect the database, Inform Hamilton, has • Education and Careers privacy of individuals, local seen over a 65% increase in page • Health and Environment administrators are not given views since launch, with over • Library Services (Hamilton Public access to anyone’s password; 35% of their usage now coming Library Web site – www.hpl.ca) they only need to know through the portal. Through www. • Tourism and Visitor Info someone’s login name to assign myhamilton.ca Inform Hamilton them permissions. Making the gets close to 200,000 page views a The Hamilton Business Directory, collaboration spaces broadly month. Inform Hamilton, the local available in the community has • In 2005 prior to launch on average Community Information Service raised a number of legal and 63,000 items were placed on hold database, and other local and sustainability questions. The per month from the library’s Web government Web sources are linked Library and City are working site. In the five months after the to and integrated through the with our community partners launch this had increased to more portal’s search engine. The portal to ensure a broad rollout of than 90,000 – a 43% increase. also features a rural sub-site with collaboration tools in 2006. While we have not had high rates of information and key resources adoption of some of our e-commerce for those living in Hamilton’s transactions, early indications are

OLA 35 Summer 2006 Picture 1: myhamilton.ca Portal Home page http://myhamilton.ca

Picture 2: Hamilton Public Library Page http://www.myhamilton.ca/ myhamilton/LibraryServices/

very positive. The Library, City and partners are benefiting from increased usage by participating in the portal.

Understanding Content Ownership and Governance A critical element to getting partners to participate was ensuring the source of information was clearly identified so community views expressed would not be misunderstood as views expressed legal issues are understood and • formal task-based testing, by the City, Library or other partners. communicated. In Hamilton’s case, facilitated by external consultants. Modifications to the standard the operational governance model In our experience, earlier usability template were made to help users reflects the reality that the City of testing such as card sorting and understand they are on the City or Hamilton is the lead partner and paper-based testing of prototype Library sites when visiting those holds primary liability for the portal. designs were helpful in developing sections. Usability testing has To reflect this reality, the current the site structure and avoiding shown that more work needs to model is a community advisory certain pitfalls. However, they did done in this area. Users of the site committee although the partners are not anticipate many of the usability often ignore banners and some working towards a future where the issues that emerged when the task- times do not recognize the source community partnership takes an even based testing was completed. The of information. The mental model bigger role. best approach is to test at each step of a portal that provides a space of the way and to continue testing for many community partners to Engagement and to ensure the solutions applied are express their views is not yet well not creating new problems. understood by many residents. While Usability Testing all partners participating directly in The Hamilton Team learned that Partner and Library creating content on the portal stand is it critical to get a broader range of to benefit from a wider audience community partners working together Contributions for their content, more work needs to develop the portal since needs The project benefited from many to be done to ensure confusion of of the community are varied. We partners. While the City made authorship is reduced as much as conducted many different rounds and the largest financial contribution possible. types of usability testing: and made significant in-kind Effective governance is critical to • simple card sorting exercises; contributions, each partner made a success of a community portal and it is • testing paper prototypes; unique contribution to the project. important that the governance model • surveys and one-on-one Here are just a few examples of the reflect the reality of the local situation. interviews; in-kind contributions we received It is important that risk, liability and

ACCESS 36 Summer 2006 from partners: McMaster University currently provides tier 1 support Steering Committee – User Adoption and Uptake Study; for portal questions. Fibrewired Hamilton – Free wireless • two library staff members are Members & Channel access to www.myhamilton.ca; currently facilitating a community- Managers Mohawk College – 40 second- wide ‘Wireless City’ initiative year marketing and advertising – bringing www.myhamilton.ca • Ancaster Information and students provided the initial creative into the home and office of every Community Services platform; Mohawk College – three Hamilton resident. • City of Hamilton (Lead Partner) summer students contributed to a • Community Information Hamilton new logo and creative copy including The Hamilton Public Library • Community & Continuing billboards and print. has learned that implementing a Education - Hamilton Wentworth community portal is a demanding District School Board HPL played a key role from project that requires a lot of energy • Fibrewired Hamilton inception through implementation. and enthusiasm; and it should not • Hamilton Community Network Having a strong track record of be undertaken unless there is a • Hamilton Conservation Authority working with both City departments strong commitment to proceed. It • Hamilton Area EcoNetwork and community partners the Library does, however, present the Library • Hamilton Public Library was able to foster collaboration. with many potential benefits. It has • Industry-Education Council of Here are some of the ways HPL helped HPL build even stronger Hamilton contributed to the success of www. relationships with other individuals • McMaster University myhamilton.ca: and organizations committed to • Mohawk College • the Chief Librarian was the improving our community. We • Strengthening Hamilton’s project co-director and provided see the portal driving up on-line Community Initiative leadership; usage and helping us reach out to • Tourism Hamilton • the Director of IT and new users in the community. While Bibliographic Services initiated the doing this, it has given the library venture and led the community an opportunity to demonstrate our Paul Takala is Manager, collaboration space project; expertise to key community partners Electronic Services, Hamilton • the expertise of the cataloguing and our municipal government. Public Library. librarians was used to set up the metadata standards • the Manager of Electronic Services led the procurement process and Seamless Flow became community portal project manager. of information • the Virtual Branch Manager led the with just events calendar implementation process the touch of a • the Arts, Sports and Recreation, button Education and Careers, the Health and Environment and Rural sections of the portal are all led by EDI transactions librarians MARC downloads • the Communications and On-line ordering Community Development Electronic content manager led the marketing launch Approval plans of the portal; Standing orders • a Branch manager led the migration of the extensive Hamilton Public Library Web site All made easier to the new content management using Coutts’ system. • library staff were key in policy OASIS development in the areas www.couttsinfo.com Coutts Library Services of privacy, public users and 6900 Kinsmen Court community collaboration spaces. Niagara Falls,Ontario L2E 7E7 • the library’s telephone and email Tel: 1-800-263-1686 Fax: 905-356-5064 information department (QUICK) Email: [email protected]

OLA 37 Summer 2006 Simple BookBook CareCare by Bern Marcowitz and Margot Rosenberg

ACCESS 38 Summer 2006 Simple BookBook CareCare

Cleaning, protecting and repairing of clear plastic and cut covers to books is a profitable and fun fit—and protect—your books. pursuit for many of us booksellers For popular softcover books, we and collectors. What follows is like the fixed-size, 7.5-mm covers some simple book care advice that called DuraSavers. These covers is most useful to librarians. are also useful in preserving First, books and librarians have old books with delicate paper— one important thing in common: covered boards. both are organic. Books are mainly To keep all these plastic covers made of paper, cotton, and glue, clean and relatively germ-free, and their heavy usage in libraries we suggest alcohol. Not the by largely non-caring borrowers stuff we drink, but the rubbing makes book care important. alcohol obtained inexpensively In our talks with librarians, we at the pharmacy. were constantly reminded of the Most glossy, modern dust pressures of time, and that efforts jackets are color-fast, and can be that took more time than applying cleaned and sanitized with a dab glue and tape were not considered of alcohol on a soft cloth. First test cost-effective. Far better, we were on an inside flap to make sure told, to buy new copies. the colors will not run. Never use We approve of that philosophy alcohol on an uncoated (plain when it applies to books we’ve paper) dust jacket. written, but not when it comes to Alcohol is safe on all plastic book the more expensive books in your jackets covers and laminates, and library. And budgets are shrinking. is especially valuable for children’s It is easy to upgrade the often- books because it kills germs. mentioned “meatball surgery” by Another easy cleaner is the modest, even enjoyable book care Artgum eraser. This soft rubber procedures. tool seems to crumble on The first line of defense is impact, but it does the least protection, and that means using damage to paper of any eraser plastic book jacket covers. Plastic we’ve tried. Carry one around for covers guard against dirty fingers, almost any book-cleaning job. spilled drinks, moisture, smoke, Most any mild abrasive is useful, dust and the rough handling that even stale white bread! wears and tears at fragile dust A popular, inexpensive, and jackets. Covers are also helpful in long-lasting cleaning product preventing fading from ultraviolet is the Document Cleaning rays- not just those emanating Pad. This super-soft, grit-free, from the sun, but also (to a lesser powdered eraser-in-a-bag, extent) from fluorescent lights. fits neatly in the hand, cleans The plastic cover, invented dirty and moldy paper, boards by Arthur Brody of the Brodart and even lampshades. It is Company in 1939, is long-lasting, completely safe on all library sturdy, and prolongs the life of books and ephemera. It is also all books. Given your time and useful in reversing mildew- a budgetary restrictions, the covers book-harmful combination of should be used first on expensive moisture, warmth, and fungi that books, then on heavily used is also known as mold. reference books, and so on. Cleaning books will not only For books without dust jackets, retard the mildew that ruins the simplest thing is to buy rolls books, but also prevent its spread

OLA 39 Summer 2006 throughout your collection and other object, for several hours. This infrastructure to pay attention to improve the health of your reading ‘tear-in-a-waxed-paper-sandwich’ the physical care of books. public. can also work to reattach loose pages For example: does your local “Who has time?” we hear you ask. or signatures. In this, as in all other book club, reading group, or “You do!” we answer. Start with tasks, practice with a discarded book library association ever give talks fixing up your own books at home. before using your newly acquired on book care? Are there flyers Love of books is why most of you book care magic on the good stuff. or signs in your library advising chose to be librarians, and our Work in natural light whenever borrowers and researchers on point is that caring for books can be possible, work gently (move erasers how to care for the books they are pleasant, fun, and useful to you in and alcohol-bearing cloths with about to borrow or use on site? your personal life as a book lover. care and in one direction, rather If interesting your borrowers But back to basics. than in a scrubbing motion) and be in book content has represented Simple repairs can be time- conservative. When in doubt- Don’t! 100% of your efforts, reserve at consuming, but can make the When you thumb through book least 1% of your resources for book difference between keeping a book supply catalogs or peruse Web care education. in circulation and discarding it. sites, it is easy get discouraged by With book-buying budgets Glue, tape, and laminates are the the huge variety of products sold. being cut constantly, the case for immediate answers. But even here, Think of book care as a language inexpensive preservation grows slight changes can make the book you’re learning- one in which you stronger. Be a “full-service library,” look better and last longer. wish to become fluent. Learn a and educate your borrowers to For repairing torn pages, use the few terms and study a few product respect books. thinnest tape you can afford. For descriptions every week, and The simplest and least expensive valuable books, the best we know of soon you will profit by being more way to begin is by posting book- it called Filmoplast P Repair Tape, knowledgeable. care advice on your Web site. Ask and like most good tapes, it is non- Your computer can put you for volunteers to come to your yellowing, non-aging, and employs in touch with all the book-care library and help with cleaning and permanent elastic neutral adhesive. information on the Web. You might repairs. Many people in this age Time permitting, you can easily try the links to our columns and of electronic everything hunger glue a tear. Put waxed paper under other advice at www.shopbrodart. for simple, real-time activities in the torn page; apply a thin layer of an com (click on ‘How-To’s & a social environment. Make book acid-free adhesive to the tear with a Guides’). care fun! toothpick, fingertip, or cotton swab; Perhaps the most rewarding way Some say that organic books are place another sheet of waxed paper to care for books is to get your on their way out, that electronic on the repaired page; close the book community involved, and to get books are here to stay, and indeed and weight it, with a heavy book or the existing ‘friends of the library’ they may be more than novelties. hicago, Ill. :$bHeinemann Library,$cc2006. $a64 p. :$bcol. ill. ;$c27 cm. 0$aInfluence and persuasion M aybe the younger generation will $ ncludes bibliographical references and index. 0 $aIntroduction -- Espionage's role and influence -- Organiza-lose patience with paper. But we t s and people -- Espionage and disinformation targets -- A long history -- Fact and fiction -- Espionage hope that “organic” books will be t niques -- Understanding espionage. 0$aEspionage 41$3Table of around for all our lifetimes. Let’s c tents$uhttp://www.loc.gov/catdir/toc/ecip0513/2005015148.html 00890cam 2200277 a 9

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M ple Leaf flag /$cRick Archbold ; produced by Stanton Atkins Dosil. $aToronto :$bMacfarlane Walter8 & R s,$cc2002. $a185 p. :$bill. (some col.) ;$c23 cm. $aIncludes bibliographical references (p. 178-179)- and i x. 0$aFlags$zCanada$xHistory 0$aMaple leaf (Emblem) 2 $aStanton Atkins Dosil. 01106pam0 2200277 a 4 00010011000000030004000110050017000150080041000320100017000730200046000900400018001360420 0 8001540500021001620820012001839090013001951000024002082450075002322500012003072600047008 Bern Marcowitz and Margot - 3 300004100366440003800407504006400445505021700509600002500726856007700751 0000422430 RosenbergDSS are owners of Dog 1 2 60201194113.0 041223s2006 nyuab b 001 0 eng $a 2004030624 $a1404204237 (library bindingLovers : Bookshop (www.dogbooks. a paper) $aDLC$cDLC$dDLC $apcc 00$aB2177$b.P67 2005 00$a194$222 00 $a481938 1 $aPorterfield,e com), authors of The Care and J on. 10$aVoltaire :$bchampion of the French enlightenment /$cJason Porterfield. $a1st ed. $aNewe York, N.Y Rosen Pub. Group,$c2006. $a112 p. :$bcol. ill., 1 map ;$c25 cm. 0$aPhilosophers of the Enlightenmentr Feeding of Books Old and New: A $ ncludes bibliographical references (p. 107-108) and index. 0 $aThe world of Voltaire -- A life of witF and dramaSimple -- Repair Manual for Book T wandering exile -- Voltaire's drama and poetry -- Interpreting history, understanding science -- Thel crusading l p osopher -- The impact of Voltaire's work. 10$aVoltaire,$d1694-1778 41$3Table of Lovers, and consultants to the o

c tents$uhttp://www.loc.gov/catdir/toc/ecip055/2004030624.html 00861cam 2200265 a T Book Supplies Division of the 4 0001001100000003000400011005001700015008004100032020001500073020001800088040001300106042Brodart Company. 0 9001190500026001280820014001549090013001681000018001812450037001992600036002363000032002www.duncansystems.com 7 90001300304520021200317650001800529650002000547800002800567 0000422483 DSS 2 ACCESS 40 Summer 2006 Readers’ Advisory PROMOTING ENJOYMENT AND PASSION FOR THE WORLD OF BOOKS Staying Current

In today’s fast-paced work environment, it is often a challenge to just keep up, never mind being current or ahead; a struggling readers’ advisor may occasionally feel that readers are better informed than they are. If you have ever had the experience of a reader asking for the newest release by their favourite author, immediately thinking “I didn’t know he/she had a new book” and then discovering you don’t have the title listed in your catalogue because the book isn’t due out for nine months; then you’re not alone. This has happened to all of us and readers can and do follow the work of their favourite authors with a zeal that we can’t match. So what can you do? Consider how electronic newsletters might work Online magazines are another source of book and author information. as current awareness tools. January Magazine (www.januarymagazine.com) offers two newsletters, one with general content and another focused on crime fiction. Both Many of the professional journals we use daily for provide information on authors and their work, focusing on books written collection development now have online versions. in English, with reviews of the latest releases from Canada, the U.S. and While some of these are only available via a beyond. The Book Report Network (www.bookreporter.com), a group of subscription, many do offer newsletters filled with Web sites that promote reading for of all ages, offers book reviews, feature current content that is ideal for keeping up with articles, author profiles and interviews, excerpts of new releases, and more the latest releases and events in the publishing with content updated weekly. The most recent edition of their newsletter can world. Two you might consider checking out are be read either online (www.bookreporter.com/newsletters/newsletter.asp) Publishers Weekly (www.publishersweekly.com/) or via your inbox. In addition to a general newsletter, there are also subject and Kirkus Reviews (www.kirkusereviews.com). specific alerts on Authors,R eading Group Guides, Teen reads and Kids reads. Both of these reviewing journals offer a variety of focused newsletters (PW Daily, PW Religion Finally, most publishers have news alerts to promote the work of their BookLine, Children’s Bookshelf, and PW Comics authors, the following are just a few: Random House of Canada’s Book Week and Kirkus Reviews eNewsletter, Kirkus Buzz (www.randomhouse.ca), McClelland & Steward’s The Goods (www. Discoveries, and Kirkus Reports). mcclelland.com), Harper Collins Canada offers a number of alerts (www. harpercollins.ca) on topics such as Reading Groups, Business & Technology, Need genre information? Writer’s associations Canadian Focus, Cooking, History, and Science Fiction & Fantasy to name including the Crime Writers of Canada just a few, and Raincoast Books www.raincoast.com/newsletters/ (crimewriterscanada.com) and the International Thrill Writers (www.thrillerwriters.org) So whether you subscribe to one or all of these, electronic newsletters are a understand the importance of promotion and great way to stay informed. And remember, you can always delete anything have launched electronic newsletters; these you don’t think will help you! newsletters provide updates on members, author interviews and profiles, reviews, awards, and Sharron Smith is a librarian at Kitchener Public Library and co-author more. of Canadian Fiction: a Guide to Reading Interests. [email protected] By Sharron Smith OLA 41 Summer 2006 Eye on the Web LINKS TO THE RESOURCES ON THE INTERNET HIV/AIDS Resources

While AIDS rates in Canada have declined over the past decade, high HIV infection rates continue to pose challenges for many communities. In addition, the global rate of infection continues to rise, with the United Nations Joint Programme on HIV/AIDS estimating that 40.3 million people were living with HIV in 2005, an increase of almost three million over two years. As the pandemic has spread, the need for, and availability of, access to reliable publicly available information has also increased. Individuals and organizations require access to information about prevention, treatment and support programs; students and researchers are interested in the history, epidemiology and sociopolitical ramifications of the pandemic at global, regional and local levels.

This column will outline some key, freely available HIV/AIDS Web resources, particularly for Canadian and global information. The sites listed focus on historical, epidemiological and policy information. Recognizing that this list provides only a brief overview, we’ve also listed three portals that provide access to other resources.

HISTORY / BACKGROUND pandemic. Included on the main page are articles that The Early Years of the AIDS Crisis: provide long-range historical perspectives of the disease. Disasters and Tragedies The “From the Archives” section (see links on the right- hand side) provides access to a significant selection of (Canadian Broadcasting Corporation) http://archives. past NYT articles categorized by timeframe.Links to cbc.ca/IDD-1-70-413/disasters_tragedies/early_aids/ multimedia/video resources, in-depth reports and facts The CBC Archives provide a wonderful resource for sheets from the NYT and other agencies cover many historical research, especially for those interested issues, including AIDS and women, basic science and in media responses to the disease. This particular medical aspects of HIV/AIDS, and personal accounts of Web site provides access to CBC television and radio people infected with and affected by the disease. programming from 1981 through 1987- covering key moments of the emerging HIV/AIDS crisis in Canada EPIDEMIOLOGY and around the world. These include the early outbreak of HIV, when it was considered a rare form of cancer, Disease surveillance on-line through political and religious marginalization of (Public Health Agency of Canada) people with HIV, the advent of safer sex campaigns, and http://www.phac-aspc.gc.ca/dsol-smed/index.html the period of rising intolerance and renewed interest in human rights in the late 1980s. For each segment, HIV/AIDS Epi Update background information is included to provide context. (Public Health Agency of Canada) http://www.phac- This site is a key resource for researchers seeking aspc.gc.ca/publicat/epiu-aepi/index.html Canadian primary documents addressing the early years Disease Surveillance On-line provides access to of the AIDS crisis. incidence data for various types of diseases in Canada. Selecting “Notifiable Diseases” allows users to retrieve AIDS at 20 (New York Times) data about AIDS for selected periods of time. Statistical http://www.nytimes.com/library/national/science/aids/ breakdown by gender, province/territory, and age are aids-index.html available and output can be formulated as a map, table, Assembled in 2001, AIDS at 20 is American in focus, or chart. HIV/AIDS Epi Update provides online access but provides a broad overview of the history of the to epidemiological reports from 2003 forward. These by Adam Taves and Amanda Wakaruk and Amanda Wakaruk by Adam Taves

ACCESS 42 Summer 2006 reports offer valuable analysis as Portals they provide information about the incidence of infection among The AIDS Infonet (New Mexico AIDS Education and Training Center, various demographic communities University of New Mexico) http://www.aidsinfonet.org/ in Canada, including youth, aboriginals, injection drug users Canadian HIV/AIDS Information Centre (Canadian Public Health and women, among others. Yearly Association) http://www.aidssida.cpha.ca/ topics vary; however, for historical and projected trends of infection, HIV/AIDS Information on the Internet (AIDS Education Global Information including challenges facing various System) http://www.aegis.com communities, this easily navigated Web site is useful for understanding the prevalence of the disease in Canada. Canada and globally. The site is international facets of the disease. very well organized with a menu Broad subject groupings outline WHO Global Health Atlas providing access to key areas major UNAIDS declarations and (World Health Organization) of concern (e.g., community projects including goals, policies, http://www.who.int/globalatlas development, human rights, and specific regional concerns. Drawing on the WHO’s prevention). It is a central resource Information presented is often Communicable Disease global for tracking the government’s brief with links provided to more database, this resource allows numerous initiatives and its in-depth publications and data users to run statistical queries and relationships with partner agencies. sources. build interactive maps for various communicable diseases, including UNAIDS: The Joint UN Adam Taves is Reference HIV/AIDS. Demographic, socio- Programme on HIV/AIDS Librarian, Scott Library Reference economic and environmental (United Nations) Department, York University. factors can also be mapped, http://www.unaids.org/ [email protected]. Adam is allowing for a better understanding Established in 1994 by a United currently a volunteer at the AIDS of the determinants affecting Nations Economic and Social Committee of Toronto Library. disease prevalence. The queries and Council resolution, UNAIDS mapping features are sophisticated draws on the resources of ten Amanda Wakaruk is Reference and can be tricky to use. For many organizations within the UN family and Government Information users, information provided in to reduce the spread of HIV/AIDS Librarian, Scott Library Reference the Map Library and the Reports and alleviate its impact. Its Web site Department, York University. sections will be sufficient. Here, brings together a significant amount [email protected] epidemiological reports for of information on numerous individual countries and existing maps outlining predefined criteria are available for downloading. .OW #ANADASLEADINGTECHNICALSERVICESBUSINESSSUPPORTSYOURLIBRARYWITH POLICY !CQUISITIONS #ATALOGUING Federal Initiative to Address HIV/AIDS in Canada 0ROCESSING3ERVICES (Public Health Agency of Canada) http://www.phac-aspc.gc.ca/aids- sida/hiv_aids/index.html -ETADATA#ATALOGUING This Web site contains information FORGOVERNMENTDOCUMENTSANDDIGITALVIDEO 3PRING and publications outlining the Government of Canada’s strategy for addressing HIV/AIDS. The THELARGESTEDUCATIONALSERVICEAVAILABLE 7INTER6IDEO ON $EMAND 05 information provided is extensive and the site is frequently updated. A highlight includes the HIV/AIDS AVASTARRAYAVAILABLE%LECTRONIC2ESOURCES Communiqué, published 1-3 times per year, outlining current government responses to the WWW"IBLIOCENTRECA evolving nature of HIV/AIDS in #ALLTODAYFORFURTHERINFORMATION  X

OLA 43 Summer 2006 Humour librarians really are funny The Hospital Librarian:

“Everyone at the hospital where handsome”, but soon-to-be the new AJan Marlowe worked as librarianBook was Ophthalmic Surgeon, Review who while still seething with excitement about the new unknown to Jan, tenderly removes a consultant Ophthalmic surgeon. Jan liked speck of dirt that has conveniently him too, but found one of the patients lodged itself in one of Jan’s eyes, while more attractive still -- or did she?” she is wheeling her book cart around. The second romantic possibility, So the back cover blurb invited me and third side of this soon-to-be love to read The Hospital Librarian, written triangle, appears as Ricky Coleman, by Margaret Malcolm, and published a boyishly good looking 26 year-old, as a Harlequin Romance in 1961. At the wealthy playboy and bon vivant, who time, in 1990, I was standing at a table has just had eye surgery (suitably of paperbacks at a flea market, looking ominous violins should be sounding for some literary bargains, when I about now, since Charles performs came across this hospital romance the surgery) to remove a piece of glass about a librarian. How could I pass it from his eye — an injury sustained up? The image on the cover- intriguing in an accident while driving his red yet appropriately chaste, has since convertible sports car. graced t-shirts at conferences of the Canadian Health Libraries Association. Well, here it is, Early romantic odds are on Ricky. His precarious, in all its stereotypical, politically incorrect glory, with injured state elicits Jan’s caring and compassionate side, purple prose still intact, the story behind the image of while his devil-may-care attitude creates the promise The Hospital Librarian- an otherwise unremarkable of a lot of fun. But while Jan and Ricky indulge in a lot book which nonetheless does raise the important moral of hand-holding, making plans for fun excursions, and question: if you read to a man in bed, do good things hoping his eyesight returns (there are those violins necessarily ensue? again), Charles is always on the periphery of the picture, looking on solicitously. But he’s over 30, and has two kids It is Spring, and 22 year-old Jan Marlowe, librarian -- there must be a Mrs. Vicary, right? at Anchester General Hospital (in some unspecified, presumably British location) is unfulfilled and Hmmm. yearns vaguely for “something more out of life.” Her yearning is perhaps understandable since her role as Well, what follows are various scenarios of the “the Book Lady” seems to consist mostly of wheeling “getting-to-know-you” and the “will-I-or-won’t-I” kind, book carts filled with recreational reading around to as Jan ponders what’s in her heart. Ricky’s early lead patients’ rooms. looks insurmountable. This is in spite of his mother, a character you love to hate. She is always scheming to One romantic possibility (given the nature of the genre, end her son’s infatuation with Jan (who is, after all, fairly is there any other?) for that “something more” appears common compared to the “right” girls from the “right” in the form of Charles Vicary, 30-ish, “not particularly families she imagines for her son). But, give him credit; by Jan Figurski

ACCESS 44 Summer 2006 when he’s not combing his hair, Ricky market, over ten years ago now, how is looking into his heart too. There is could I NOT buy it? It only cost me a dramatic scene where the bandages a quarter, which was almost what come off, and Ricky’s eyesight is the book was originally priced at. restored. He subsequently informs Plus, I saw its potential as a tongue- Jan that he thinks she’s a great girl, in-cheek image for our profession even better looking than he imagined almost immediately. she would be, but that he thinks she A Book Reviewneeds someone who’s more serious Harlequin Enterprises has and stable than he is. After which, generously authorized the use Jan watches him drive away from the of the image for promotional hospital in his red sports car. purposes by the Canadian Health Libraries Association and I hope Spurned by her mostly shallow beau, you enjoyed the story behind it. what’s a gal to do? Enter consoling, patient, understanding Dr. Vicary Jan Figurski, Health Sciences from stage right. After a few more librarian, musician, poet and “getting-to-know-you” kinds of scenes, book collector lives in London, including meeting Charles’ mother Ontario who takes an immediate shine to Jan, we find out -- wait, you mean he’s NOT [email protected] married? He’s widowed?? Those two boys of his are motherless??!!

Well it turns out Charles has been in love with Jan from the moment he removed that speck of dirt from her eye. Wedding bells may not actually ring in , but as Jan and Charles walk hand in hand, at sunset, along the beach, back to Charles’ seaside cottage, at the book’s close, you would almost swear you could hear them, not very far off.

So ends The Hospital Librarian. But how did it end up as an image on t-shirts? Well, for a while, I actually collected early paperbacks, Harlequin Press among them. From very modest, and quite unromantic beginnings in Winnipeg, Canada, in the late 1950’s, Harlequin Press is now one of the world’s leading publishing companies. Being a hospital librarian, and one with a slightly warped sense of humour at that, when I saw a fair copy of The Hospital Librarian at that flea

OLA 45 Summer 2006 Knowledge Ontario Keeping OLA members in the big picture

OurOntario.ca – What it’s all about

It’s an exciting time for Knowledge Ontario as the OurOntario.ca Principles Management Committee moves forward with Access implementation of the various programs and services under What is it all about? In one word: access. In two words: the Knowledge Ontario umbrella. OurOntario.ca is the seamless access. And in three words: seamless and furthest along of the components in terms of development. integrated access. It’s about getting users to your content As we continue to transform this initiative from a vision to and your content to your users. a reality, I would like to expand upon the principles that are shaping and guiding the OurOntario.ca project. The OurOntario.ca component of Knowledge Ontario is about ensuring that the citizens of Ontario and online users But first a quick recap of can discover the wonderful digital content that exists in OurOntario.ca’s raison d’être diverse collections across the province. A meta-search layer • Linking existing digital resources via a metasearch across to the user interface will allow distributed content from a diverse collections and contributing organizations. range of cultural heritage institutions and other such groups • Enabling the creation, hosting and distribution of new across Ontario to be searched and retrieved from one access sustainable digital content using standards-based point. Search results will point users to your digital content. application tools, in collaboration with regional, national and international networks. Collaboration • Delivering integrated content via a Web portal, using OurOntario.ca is a collaborative initiative to create one methods that support user-centred discovery and re-use, place for end-users to search, discover, access, interpret and and organizational branding. interact with Ontario’s digital cultural heritage content. It’s the most comprehensive of the KO components, aiming By Loren Fantin

ACCESS 46 Summer 2006 to include seamless access to digital We also have a flexible approach • Development, maintenance and content and collections by entering to data contribution. The two most enhancement of the OurOntario.ca into a broad-based partnership common methods are the use of portal involving all of the cultural heritage OurOntario.ca templates, and by • Host server(s), metadata sector – libraries, archives, museums, harvesting data. If your institution uses applications, technical development historical societies, and other a local system (whether in-house or and enhancements to infrastructure community groups who manage commercial) to manage your digital and to the website Ontario’s cultural content. It’s also very content, then all we require to make • Resources toolkit, training and other important that we collaborate with your content accessible is metadata support for participants regional, national, and international about the digital resource and a URL • Promotion of Our Ontario.ca to networks so that our resources can be link to the digital file. If you don’t have potential partners and end-users discovered and delivered to a growing any information about your digital • Promotional materials number of users. An essential factor resource, you can use our templates in being able to operate with other to create metadata that allows for It’s all about collaborating as a networks is standards, another of your content to be indexed, searched community to manage, develop OurOntario.ca’s guiding principles. and retrieved by users. We are flexible and sustain Ontario’s digital content and will work with institutions – making it accessible to current and Standards to accommodate their particular future generation of Ontarians. Standards are integral to managed situation. For the OurOntario.ca team, information, and to be able to present it’s about working with the community data in a consistent and meaningful of contributors to enable your Loren Fantin is the Project way. Standards are also essential digital content to be searchable and Manager for OurOntario.ca in allowing for integrated access to discoverable by end-users. and searching of, a wide range of [email protected] resources across different systems. The User is also a participant It’s important that the metadata that User-centred discovery and reuse of allows for the discovery, searching, digital content is a benchmark for delivery, presentation and exchange delivery of OurOntario.ca services to of our digital resources be robust and end-users. OurOntario.ca is aiming 3ATISFYING reusable. This ensures a flexible and to provide an interactive experience adaptable behind-the-scenes model for our audience, so that digital- ALLYOUR for integrating data across networks generation users can engage with BOOKNEEDS and for guaranteeing sustainability. our history and culture. Some of the The templates that we offer to user-centred functionalities that we INONE contributors for creating metadata are working on to improve the delivery about their digital resources (part of our content include: postcards, EASYTRIP of OurOntario.ca services) are all mysteries, tag clouds, RSS feeds, and standards-based. editing based on the Wiki model. All /UREXCELLENT of the features are customizable – the 3PECIAL/RDERS$EPARTMENT Multi-faceted approach data contributor decides whether SPECIALIZESINUNUSUALAND to participation or not to turn on these features and HARD TO lNDBOOKS We are committed to ensuring that make them available. Another of )FITgSINPRINT all contributors have the opportunity OurOntario.ca options allows users to THEYgLLlNDITANDSHIPITRIGHT to participate in OurOntario.ca, no supply their interpretive comments TOYOURDOOR matter what size or type of institution. to the cultural content and tell their It is about levelling the playing field by stories, thus enriching and making The U of T Bookstore providing the tools and other support more meaningful the context of where welcomes services that will allow content we are and how we came to be as a the general public. providers with limited resources the community of Ontarians. ability to be a partner in this venture. The University Some of our services are metadata What support will be provided to of Toronto Bookstore creation tools, a storybook tool and a participants from OurOntario.ca? 214 College St., Toronto • M5T 3A1 hosting service- whereby a contributor • Management and administration (416) 978-7921/1-800-667-0892 can store their digital resources on of the Our Ontario.ca project, [email protected] OurOntario.ca servers. including development, documentation and sustainability www.uoftbookstore.com

OLA 47 Summer 2006 Riding the Wave PROFILES OF AN EMERGING LIBRARY LEADERSHIP

ToniToni Samek:Samek: SurfingSurfing FullFull OnOn InIn GlobalGlobal LibraryLibrary WatersWaters

ACCESS 48 Summer 2006 I have been working as an educator University of and scholar at the School of Library Alberta titled and Information Studies, University Intellectual of Alberta since 1994. Prior to that, Freedom my library and other work experience and Social comes from the University of Wisconsin- Responsibility Madison, U.S.A. and the following all in in Librarianship. Halifax, Nova Scotia, Canada: Halifax The course runs Regional Library, Saint Mary University’s annually. Of the International Education Centre, Nova approximately Scotia’s Department of Solicitor General, 15 (a disappointing number) stand- ForceTen Computer Services Limited, alone intellectual freedom courses and Sight & Sound Productions Limited. currently offered in North American library and information schools, this My education includes a Doctor of is the only course that provides an Philosophy (Library and Information upfront link between the concepts of Studies) from the University of social responsibility and intellectual Wisconsin-Madison, a Master of Library freedom. Indeed, the course begins with and Information Studies from Dalhousie discussion and exploration of intellectual University, and an Honours Bachelor of freedom as a “contested” concept. Arts from the University of Toronto. I wrote a 2001 book titled Intellectual My teaching, research, and service Freedom and Social Responsibility in interests include critical librarianship, American Librarianship, 1967-1974, intercultural information ethics, published by McFarland & Company global information justice (a fusion of Inc, Publishers, U.S.A. (In 2003, the book information ethics and social justice), was published in Japanese translation human rights, intellectual freedom, by the Kyoto University Library and academic freedom, social responsibility, Information Science Study Group.) The library history, and library education. historical work examines the American Library Association’s profound and ToniToni Samek:Samek: In general my approach to library contentious professional identity crisis and information work is grounded in during the Vietnam conflict. The book’s practical, critical, and emancipatory present-day relevance is most notable terms; social action is a central theme. in its treatment of library neutrality and Social action in the context of library librarianship in time of war, revolution, SurfingSurfing FullFull OnOn InIn GlobalGlobal and information work involves both and social change. so-called mainstream and critical or progressive pushes. Historically, the Currently, I am just finishing writing a profession’s claim to library neutrality new monograph for CHANDOS (Oxford) drew a line between library issues and Publishing titled Librarianship and LibraryLibrary WatersWaters so-called non-library issues. This line has Human Rights: A 21st Century Guide. The been paralleled in a categorical division intention of this project is to encourage between library advocacy and library 21st century librarians around the activism. But I strongly support the world to increase their participation international library movement (known locally, nationally, and internationally as “critical librarianship”) that aims to in dialogues, practices, policy making, blur these artificial lines and to expose and coalition that promote inclusion, them as both counter-intuitive and identity, place, and belonging for all counter-productive to the development peoples. The work focuses on various of more humanistic (and less techno- articles of the Universal Declaration of managerial) library and information Human Rights (UNDHR) that relate work in the our early 21st century global particularly to core global library community. Next, I outline some of the values and the related field of global concrete actions I have taken in my effort information ethics. These include: to support this movement. Respect for the dignity of human beings (Art. 1); Confidentiality (Art. 1, 2, 3, 6); In January 2001, I developed and Equality of opportunity (Art. 2, 7); Privacy introduced a graduate course at the (Art. 3, 12); Right to freedom of opinion OLA 49 Summer 2006 and expression (Art. 19); Right to of the American Library Association) tightening of information and border participate in the cultural life of the represent various points on a controls; transborder data flow; and, community (Art. 27); and, Right to the continuum of library perspectives, are information poverty. protection of the moral and material sometimes complementary in their interests concerning any scientific, approach to issues, are sometimes As the waves of competing ideological, literary or artistic production (Art. 27). at odds (e.g. Cuban libraries), and economic, legal, cultural, and social Key features of this book project are ultimately demonstrate both varying agendas increasingly push and pull that it represents: the first monograph degrees of difference and commonality library and information workers in and of its kind; locates librarianship front in their social action agendas. out of these often dangerous global and centre in knowledge societies; waters, I feel strongly that we have an threads library core values and A basic three-step bottom-line in-house responsibility to preserve a full information ethics into the global agenda of the critical library movement institutional memory of librarianship that information justice movement; is to: (1) take (and hold) a stand in provides identity to a diversity of library mainstreams critical librarianship; has the enduring dilemma about what and information voices. urgent purpose; and, is committed to constitutes library work; (2) use the an optimistic vision. concept of intellectual freedom as a I am currently involved in five service viable means to taking a professional roles that provide opportunities to project A subtext of Librarianship and interest in social and political issues our voices. These include: Human Rights is to help de- such as poverty, immigration, war marginalize within library discourses and peace, torture, destruction of • Chair of the Canadian Library the agendas of numerous library cultural resources, and government Association’s Advisory Committee groups (local, national, and intimidation; and, (3) conceive the on Intellectual Freedom (a home of international) that readily identify as library as a point of resistance on Canadian LIS practitioner voices) progressive, critical, activist, radical, the urgent issue of global market • Convener of the Association for Library alternative, independent, socially fundamentalism. Action on this three- & Information Science Education, responsible, and/or anarchist in step agenda nose-dives library and Information Ethics Special Interest orientation. These groups (e.g., information work into the deep waters Group (a home of Canadian and U.S. Anarchist Librarians Web, Bibliotek i of such areas as: intellectual freedom; LIS educator voices) Samhälle, Cuban Libraries Solidarity academic freedom; intellectual • Advisory Board Member for Group, El Grupo de Estudios Sociales property; post 9-11 surveillance; Information for Social Change (a home en Bibliotecología y Documentación, cultural destruction; censorship; of international library and information Information for Social Change, cognitive capitalism and its resistance; worker activist voices) Progressive African Library and imposed technologies; public • Member of the Canadian Association Information Activists’ Group, access to government information; for University Teachers’ Academic Progressive Librarians Guild, Radical commercialization; privatization; Freedom and Tenure Committee (a Reference, Librarians Without Borders, workplace speech; social exclusion; the home of Canadian university culture Social Responsibilites Round Table erosion of public space; anonymity, voices) privacy, and confidentiality; the global • Member of the Book and Periodical Council’s Freedom of Expression Committee (a networked home of Canadian culture voices) Needless to write, I welcome future opportunities to openly discuss the ideas expressed herein with members of the Lost Books? readership community. For now, thanks for reading! When Every Book Counts… [email protected] Sentry Technology offers a full-line of high quality library security strips/tags including our Tattle Tape™ compatible “Tail Tags”. Proud SOLS Correction: The previous column “Looking to Vendor! Contact us for free samples and see the the Future: a year in the life of an intern” was difference for yourself! written by the graduate intern librarians who are: Jeffrey Davis, Kristen Kruse, Sonya Betz, Virginia 37 Voyager Court North Toronto, ON M9W 4Y2 Pow and Weiwei Shi. Kathleen De Long wrote Ph: 1-800-461-2803 ext. 130 Fax: 416-674-5075 only the section outlining how to apply for the E-mail: [email protected] program. My apologies for the error. Formerly ID Systems

ACCESS 50 Summer 2006 The Next Generation STUDENTS LOOK AT THE LIBRARY AND INFORMATION COMMUNITY WITH FRESH EYES

The Win-Win Game

Albert Schweitzer said: “Life becomes your fellow students and faculty without harder for us when we live for others, leaving the school and you will favourably but it also becomes richer and happier.” impress your future employers. Then start It’s clear that giving your time to with the student chapters of professional others is a rewarding experience, and associations. The Faculty of Information especially true in regard to students. Studies, for example, has CLA, SLA and As future professionals, we are in the ALA chapters, and a CASLIS chapter will stage of life where opportunities to rise soon be created. These groups host brown and shine abound. Yet, only a few of us bag events with guest speakers at school, make use of these opportunities. promote main chapters’ events, and organize visits to libraries. Working with Time after time, we are told that your student colleagues is fun and will give studying is only one of the components you a taste for more. on the road to success. The two others are working and volunteering. You don’t have to limit yourselves to Granted, one has to study and learn school, though. Local chapters are also as much as possible while in school. Yet, studying is looking for volunteers and as are national associations. not enough. To begin with, in today’s world, knowledge Library and Archives Canada has a long list of Canadian and skills quickly become obsolete and information associations you can join at www.collectionscanada. specialists must brace themselves for life-long learning. ca/6/7/s7-2000-e.html. South of the border ALA, Additionally, by overemphasizing one component at the PLA, ACRL and many more American organizations expense of the others, we are missing an opportunity to have numerous committees, subcommittees and become well-rounded individuals. round tables. Joining one that interests you will help the organization while giving you international What is to be done then? Finding a job is important. exposure and new skills. And speaking of international No library course can fully prepare you for real life. Even librarianship, why not try to one the many associations five hours a week in an information-related job can give listed at www.libraryhq.com/orgs.html. students some very important experience. There are not enough student jobs around, however, and getting one is Associations can also do more to promote themselves sometimes a matter of luck. and increase membership. The most obvious ways are:

Something that we can control is our time. Giving it to • Creating chapters in library schools professional associations is a great way to be seen as an • Inviting students to free events energetic and positive person. It is a win/win situation • Giving away free or discounted memberships where you help an association to grow while learning • Providing opportunities and incentives to publish skills such as team building, leadership, communication, articles in association newsletters. planning, budgeting and so on. It looks good on a résumé, too. As I say to first-year students, unless your Joining associations should be a top priority for library résumé is on coloured paper and scented, it will look students. There is no better way to jump start your exactly the same as every other résumé in the pile. Even career. Don’t miss on this golden opportunity. if you have library-related experience, chances are that there will be quite a few people with similar credentials. Stanislav Orlov is the Student Council President of You will need an edge. One of my employers says that the Faculty of Information Studies at the University they always try to hire someone with oomph. of Toronto and active member of many library associations. He plans to pursue a career as a Every organization needs volunteers. Where do you reference or systems librarian. begin? As the FIS Student Council President, I strongly suggest that you join your student organization. While [email protected] By Stanislav Orlov serving on the student council, you will get to know OLA 51 Summer 2006 The Last Wordopen ad

Bill VanKeuren, Hanover Public Library.

Lisa Radha Weaver, Toronto District School Board; Mary Ann Gingras, OLA 2007 President Esther Rosenfeld. David Penteliuk, Mississauga Library System. Toronto Public Library. Her Board of Directors will implement the OLA Strategic Future Project.

OLAACCOLA 5E2 5SS 2Summer 5FALL2 Summer 2005 2006 2006 Hunting For Our Next Significant Risk OLA’s Strategic Futures is a project to identify the next big directions on which the Association should be working. Five stages have been identified:

1. Focus groups to get the views of those of you who are members and partners in this enterprise. May-August. 2. Development of a series of papers from the focus groups. September. 3. A high-level think tank of major players inside and outside the library profession. October. 4. Sharing of recommendations with you, our members. December. In the Winter 2006 Access. 5. An open technology think tank for you our members to explore, modify and shape the future. January 31.

Dadie Perlov of Consensus Management Group and a major name in association planning and visioning over the last two decades is leading the process. Dadie brought OLA into strategic planning in the early 90s and was the inspiration for the first major retreat in 1998 that led to OLA’s current reforms. Prior to forming Consensus Management, Dadie was Executive Director of the New York Library Association and of the National Council for Jewish Women worldwide. Over sixty of you applied to be facilitators of the focus groups Dadie led in Stage One. Thirty of you came to her day-long training session, pictures from which are on this page. The Focus Groups are taking place as you read this. We cannot stand on our successes. We must stay ahead of the curve. Dadie Perlov Our collective minds can do just that. It is why we all belong to the OLA and why we are working so hard to secure our future.

OLA 2006 President Janet Kaufman, University of Guelph. Cynthia McKeich, Seneca College; Terri Pope, Norfolk Behind her: Mary Ann Gingras, Toronto Public Library; County Library; Jocelyn Phillips, University of Guelph. Beverly Boyd, Bayside Secondary School, Belleville, Donna Bright, Cobourg Public Library.

Not shown are Rachael Agnew, University of Toronto; Valery Critchley, University of Ottawa; Andrée Duhaime, Collège Nôtre Dame private school; Pamela Evoy, Tecumseh Public School, Peel District School Board; Sarah Harrison, Burlington Public Library; Susan Hendricks, Lakeridge Health special library; Isla Jordan, Carleton University; Kelly Kimberley, ; Donna Lynch, Queen’s University Teacher Resource Centre; Anne Murphy, Mississauga Library System; Carolyn Nordheimer James, Whitchurch-Stouffville Public Library; Ann Perez, Toronto District School Board; Louise Procter Maio, East Gwillimbury Public Library; Gail Richardson, Oakville Public Library; Jackie Stapleton, University of Waterloo; Jacqueline Thompson, Woodstock Public Library; William VanKeuren, Hanover Public Library; Katherine Wallis, Georgian College; Anna Wharton, Clarkson Secondary School; Sharon Wilson, Caledon Public Library. Our gratitude to all. OLA 53 Summer 2006 Library Marketplace

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ACCESS 54 Summer 2006 /FXTQBQFS4PMVUJPOT505"-

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