Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

A Report Prepared for the Municipality of Skagway

March 31, 2017

Prepared by James A. Van Altvorst Van Altvorst & Associates PO Box 8251 Ketchikan, AK 99901-3251 Estimating 2016 Cruise Ship Visitor Impact

Skagway, Alaska

Table of Contents

Introduction. 1 Estimating Cruise Ship Visitor Impact . 2

A General Overview . 2

Estimating Impact on Municipal Service Hours . 9

Estimating Peak Visitor Impact . 10 Methodology. 15

Background and Introduction . 15

State’s Legislative Audit Report. 15

Reviewing the Juneau Formula . 16

Applying CBJ Formula – 2008 Study. 18

Applying CBJ Formula – 2016 Update . 19 Assumptions. 22

“Maximum” Impact Scenario. 22

Skagway Resident Population . 22

Skagway Resident Service Hours . 23

Cruise Ship Port Calls . 23

Cruise Ship Passenger Capacity...... 24

Cruise Ships Included. 25

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Portion of Cruise Ship Passengers Disembarking. 25

Time Cruise Ship Passengers Spend Ashore . 26

Ship Passenger Service Hours . 26

Cruise Ship Crew Complement . 26

Portion of Cruise Ship Crew Disembarking . 27

Time Cruise Ship Crews Spend Ashore. 28

Ship Crew Service Hours. 29

A Caveat . 29 Need for Additional Study . 30 Appendices. 33

Appendix 1. 34 Skagway 2016 Cruise Ship Visits – Summary of Estimated Impact and Supporting Tables ...... 34

Appendix 2. 76 Comparison: Ranges of Daily Cruise Ship Visitors, Number of Visit Days and Resident Population...... 76

Appendix 3. 84

Skagway 2016 Cruise Ship Schedule ...... 84

Appendix 4. 89

Reports: Estimates re Cruise Ship Passengers and Crew Ashore Visits. 89

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Appendix 5. 92

Calculating Island Spirit Crew...... 92

Appendix 6. 94

Analysis of Ketchikan Cruise Industry Surveys ...... 94

Appendix 7. 98 Excerpts: Economic Contribution Of Cruise Tourism To The Destination Economies...... 98

Table of Contents iii Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Introduction

The State of Alaska levies an excise tax on “travel on commercial passenger vessels providing overnight accommodations in the state's marine water” (AS 43.52.200 – AS 29.52.295). Under AS 43.52.230, the Municipality of Skagway is entitled to receive a portion of the revenues this excise tax generates. AS​ 43.52.230 provides, in part, that municipalities receiving funds under this program “use … [those funds] in a manner calculated to improve port and harbor facilities and other services to properly provide for vessel or watercraft visits and to enhance the safety and efficiency of interstate and foreign commerce.” In 2008, the Municipality of Skagway commissioned a report, “Allocating Commercial Passenger Vessel Excise Tax Revenues,” to determine a basis for allocating those revenues consistent with the requirements established under that law.

On February 29, 2016, the Alaska Division of Legislative Audit released A Performance Audit of the Department Of Commerce, Community, and Economic Development and Department Of Revenue Commercial Passenger Vessel (CPV) Tax Program. With regard to the Municipality’s use of CPV revenues, the State’s audit report notes at page 18: According to [Skagway] municipal representatives, the use of shared tax revenues to fund general municipal operations is justified by a cruise ship impact survey completed in FY 08. … The impact survey serves as an objective basis for using CPV funds for general municipal operations. However, the audit noted that the survey was six years old at the time of the audit and in need of being updated. (Emphasis added.)

In response to that Legislative Audit report, the Municipality commissioned an update of the 2008 study. This report offers that update.

Introduction 1 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Estimating Cruise Ship Visitor Impact

A General Overview

Skagway is a relatively small community. The State of Alaska’s Alaska Population Overview - 2015 Estimates1 reports that as of July 1, 2015, 1,040 people lived within the boundaries of Municipality of Skagway. Of that total, 983 lived in Skagway’s urban core.

The Municipality of Skagway, a first class borough, provides certain required and desired public services and facilities for local residents and businesses and for those who visit the community. Under “normal” circumstances, this would be a relatively straightforward and limited task – the requirements of 1040 people, including occasional business and personal travelers, normally would not be extensive.

However, Skagway is a highly popular tourist destination; each year it hosts large numbers of visitors who seek to enjoy its unique scenic and historic attractions. Skagway also benefits from a fortuitous location relative to regional and statewide tour markets. The net result is that Skagway has developed a strong local visitor industry.

By far the largest portion of Skagway’s visitors arrives en masse aboard cruise ships, which range in occupancy from the equivalent of a large group to a mid- sized city. Several relatively simple measures offer a general overview of the impact cruise ship visits impose on the Municipality’s services and facilities. Brief discussions of those measures follow:

Skagway’s 2016 cruise ship season began on April 29, 2016, and ended on September 27, 2016; it lasted 152 days. Based upon the 2016 cruise ship schedule published by the Skagway Visitor & Convention Bureau (SVCB), 29 cruise ships made 389 calls at Skagway, during that cruise ship visitor season. Given a 152-day season, cruise ships, their passengers and crew were a major presence in the community during 42% of 2016.

1 November 2016, pp. 44, 139.

Estimating Cruise Ship Visitor Impact 2 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Further, according to the SCVB schedule, cruise ships brought an estimated 791,260 passengers into the community during the 2016 season. That figure is based upon the reported Lower Berth Count (LBC) for each visiting ship. LBC is a standard measure of cruise ship passenger capacity; it assumes two passengers per cabin. However, cruise ships operating in the Alaska market reportedly carry passenger loads of 110% of LBC.1 Therefore, cruise ships more likely carried nearly 871,000 passengers into Skagway during the 2016 visitor season. Further, these ships also carried, cumulatively, 340,949 crew members. The total cruise ship season impact then could exceed 1.2 million visitors with the community hosting an average of nearly 8,000 cruise ship visitors per day, every day. Putting those figures into perspective: Average daily cruise ship passenger and crew visitors in Skagway represented approximately 811% of the local population. Or put another way, during 42% of 2016, Skagway hosted approximately 8 cruise ship passenger and crew visitors for each and every Skagway resident. Importantly, these figures are averages; for example, they include the 15 days in 2016 when no cruise ships were in town and the 25 days with only one ship in port. Even the averages are noteworthy as they demonstrate significant local impact related to cruise ship visitor presence in the community.

The hours cruise ships spend at Skagway’s docks represents another measure of impact. Skagway’s 2016 cruise ship season lasted 152 days or 3,648 hours (152 x 24 = 3,648). Notably, during those 3,648 hours, cruise ships cumulatively spent nearly 4,842 hours at Skagway’s docks, one-third more than the 3,648 hours of the cruise ship season. So, for every hour of every day during Skagway’s 2016 152-day cruise ship season, the community experienced the presence of 1.3 cruise ships in port. However, since cruise ships moored at Skagway’s docks for an average of 12.3 hours in 2016, the cruise ship season could be described as 1,870 ship visit hours (152 x 12.3 = 1,870). Then, assuming a 1,870 hour cruise ship season and 4,842 ship in-port hours, there would an average of 2.6 ships in port every day.

The pattern of cruise ship visits also presents challenges for the Municipality as it plans and delivers various services. On days when only one ship is in port, 1 See “Cruise Ship Passenger Capacity” on page 24.

Estimating Cruise Ship Visitor Impact 3 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska the impacts are relatively light; on five ship days, the impact is dramatically greater. Table 1 below highlights the distribution of cruise ship visits in Skagway during the 2016 cruise ship season. It clearly suggests the wide variation in requirements for public services and facilities throughout the cruise ship season, which compounds the challenges the Municipality faces when planning and providing appropriate services and facilities.

Table 1

Further, the daily visitor flow can have considerable impact on the Municipality’s delivery of services and on its facilities. This can be especially troublesome when large numbers of visitors enter Skagway nearly simultaneously. For example, in 2016 • Of the 389 cruise ship calls at Skagway in 2016, 271 or 70% arrived at 07:00.

• Of the estimated 871,000 cruise ship passengers visiting Skagway in 2016, 634,689 (assuming 110% LBC) or 72% of those passengers arrived at 07:00.

In addition, cruise ships, their passengers and crew are present in the community for a significant portion of the day. On average, cruise ship visits to Skagway during 2016 were 12.3 hours in duration. The median duration was 13.25 hours.

Finally Skagway is one of three major ports on the itineraries of cruise ships plying Southeast Alaska waters. Because those itineraries typically also include Juneau and Ketchikan, Skagway experiences cruise ship visitor volumes similar

Estimating Cruise Ship Visitor Impact 4 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska to those much larger communities those communities. However, the larger communities, Juneau and Ketchikan, have significantly larger populations and commensurately greater resources upon which to draw in meeting the service and facility requirements of similar numbers of cruise ship visitors. Notably in this regard, Alaska Population Overview - 2015 Estimates reports populations of 8,277, 13,778 and 33,277 for Ketchikan, the Ketchikan Gateway Borough and Juneau, respectively. In other words, with a population of only 12% of the City of Ketchikan, only 7% of the Ketchikan Gateway Borough, and only 3% of the City/Borough of Juneau, Skagway must address the impacts imposed by approximately equivalent cruise ship visitor volumes with obviously more limited resources. Table 2 below offers a more detailed view of that relatively disproportionate impact.

Table 2

Assuming similar numbers of cruise ship visitors and a comparable visitor season, a comparison of the number of visitors per day and the size of the resident population across the major Southeast Alaska ports of Skagway, Juneau and Ketchikan offers a rather dramatic picture of relative impact as shown in Table 2. Clearly, Skagway faces disproportionate impacts when compared to the other major Southeast Alaska ports, especially given that it has fewer and significantly more limited resources.

Figure 2.3, “Map of Total Population Size by Borough and Census Area, 2015” (Alaska Population Overview - 2015, p. 38) below offers a similarly telling graphic representation of this disparity.

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This disparity appears to be recognized by the industry itself, as it is highlighted in recent news articles posted on the Cruise Lines International Association Alaska (CLIA Alaska) website.1 Two posts will serve to illustrate.

The first article reposted a May 26, 2016 KHNS Radio story, Inside the Largest Cruise Ship to Sail Alaska Waters, produced by reporter Emily Files.2 The story, which focused on Royal Caribbean’s Explorer of the Seas, concluded with an observation by Cody Jennings, SCVB Tourism Director, that this one ship visiting Skagway once each week, is “a little floating city” with a population about five times the size of Skagway’s. While the Explorer of the Seas was “the largest cruise ship that’s ever been to Skagway,” it’s impact, while possibly greater due to its size, is not unique. It is just part of the cumulative impact of daily multiple cruise ship visits to the community during the cruise ship season. In effect,

1 http://www.cliaalaska.org/category/news/ 2 http://www.cliaalaska.org/2016/07/inside-largest-cruise-ship-sail-alaska-waters/, and http:// khns.org/inside-the-largest-the-cruise-ship-to-sail-alaska-waters

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Skagway experiences an in-migration of several “little floating” cities, most many times its own population, every day.

The second is a March 13, 2017, news article entitled Alaska Invasion, which CLIA Alaska posted on March 14, 2017. Using data from the National Park Service, Craig Medred, an independent Alaska journalist, characterizes Skagway as “ground zero for 49th state tourism,” a “sort of tourism [that] qualifies as an invasion” given that Skagway is “a community home to only about 1,100, regular residents.”1 The tiny town of Skagway at the northern end of the Alaska Panhandle remains ground zero for 49th state tourism, according to the latest data out from the National Park Service. Close to 1 million visitors trooped into the Klondike Gold Rush National Historical Park offices there last summer, the federal agency reported. As many or more are expected again this summer as the Park Service kicks of the start of its next 100 years. This sort of tourism qualifies as an invasion in a community home to only about 1,100, regular residents. The size of the invasion is only compounded when one considers nearly all 912,251 2016 visitors came during a tourist season that is only about four months long. That makes for an average of about 228,062 people per month or 32,580 per week or 4,654 per day, which would be a daily quadrupling of the year-round population. Skagway is a busy little place in the summer. Not that many complain. “Thar’s gold in them thar tourons!”

Cruise ship tourism brings significant benefits to the community of Skagway. Indeed, there’s “gold in them thar tourons.” However, those benefits come at a price. Especially when compared to the other major Southeast Alaska cruise ship ports, Skagway faces extraordinarily large numbers of cruise ship visitors almost daily. A large proportion of these visitors arrive nearly simultaneously during an intense, compressed 5-month visitor season. The overall numbers and visit patterns combine to impose significant strains on the Municipality’s

1 https://craigmedred.news/2017/03/13/alaska-invasion/, and http://www.cliaalaska. org/2017/03/alaska-invasion/

Estimating Cruise Ship Visitor Impact 7 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska ability to provide appropriate levels of public service and facilities. Indeed, data clearly make the case that Skagway faces far greater challenges providing appropriate services and facilities to support these visitors than other Southeast Alaska ports of call. Overall, Skagway’s cruise ship visitor numbers are large compared to its relatively small resident population and available fiscal and other resources.

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Estimating Impact on Municipal Service Hours

Table 3 below provides a general overview of the estimated impact of cruise ship visitors on the Municipality of Skagway’s facilities and services during calendar year 2016. Table 3

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The assumptions upon which Table 3 is based are key. While they are included in abbreviated form as part that summary table, more complete discussions of the methodology and the assumptions used to arrive at this summary of estimated impacts of cruise ship visitors, passengers and crew, on Skagway during calendar year 2016 follow. In addition, a copy of this summary table and all supporting data tables are included as Appendix 1 to this report. Estimating Peak Visitor Impact

A service hours analysis, as above, offers but one measure of the cruise ship industry’s impact on the community. Peak impact, the maximum number of ship passengers and crew in Skagway on a given day, is another and very important gauge of the overall burden the Municipality faces in responding to cruise ship visitors’ requirements for public services and facilities.

Similar to the way engineers approach the preparation of project plans and specifications, municipal governments must also consider the peak demands on public services and facilities that can and reasonably should be anticipated as they plan and provide various public services and facilities. Local governments cannot limit their planning for and provision of their services and facilities to only some measure of average conditions or demands; peak conditions and demands must also be considered. Of course, municipalities may not be always able or desire to provide fully for peak demands. Availability of funding and other resources, the need to balance competing priorities, the considered judgments of locally elected and appointed officials will all play a role in such decision- making processes. However, anticipated peak demands for pubic services and facilities must be included for consideration during that process.

In this regard, Skagway faces a number of unique challenges. Skagway is a small, relatively isolated community. It cannot rely on nearby communities to absorb or deflect the unique impacts imposed by large scale cruise ship visitor operations. Further, Skagway does not have the economies of scale of larger communities like Juneau or Ketchikan to act as a buffer, to ease the strain on public services and facilities when demand exceeds averages. Skagway must attempt to address impacts on its public sidewalks and roads, water and waste

Estimating Cruise Ship Visitor Impact 10 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska collection and disposal systems, public safety services, etcetera, as best it can, in full consideration of both average and peak demands, all within its limited resources.

A brief review of Skagway’s 2016 cruise ship visitor statistics offers some perspective of the peak demand imposed by cruise ship visitors on the Municipality’s services and facilities. During the 2016 cruise ship season, Skagway had only 15 of the season’s 152 days with no ships in port. During the balance of the season, Skagway hosted anywhere from a minimum of 1,215 ship passengers and crew to a maximum of 16,607 passengers and crew on any given day.1 Even at the minimum of 1,215 visitors, which happened only twice in 2016, Skagway’s population more than doubled. During the 2016 cruise ship season, Skagway hosted a daily average of 8,845 passengers and crew, a number of visitors nine times the local population.

On eight days in 2016, Skagway hosted multiple ships carrying in excess of 16,000 passengers and crew, a combined “community” 17 times Skagway’s population.2 During each of those eight peak days, Skagway’s population jumped from 983 to approximately 17,500 (983 + 16,500 = 17,483). The resident population represented only 6% of that total. Thus, 94% of the costs attributable to providing services and facilities suitable for a “community” of over 17,000 people, the costs related to providing for peak demand, can be viewed as directly related to cruise ship visitors.

A comparison may be useful. If Juneau faced the same relative scale of visitor impact, it would have hosted over 550,000 cruise ship visitors during each of those peak visitor days. But, of course, it did not; it likely faced numbers closer to the same 16,000 visitors Skagway faced. While so doing, however, it benefited from a much larger population base (33,277) and, related, significantly greater depth of staff, services and infrastructure enhancing Juneau’s ability to support the impact these visitors impose on its public services and facilities. The contrast is dramatic: On those peak days, Skagway was responding to the demands of a visiting population 17 times its resident population. Juneau, on 1 Passenger numbers are based on 110% LBC; crew numbers are assumed to be 100% of reported crew complement. 2 The average for combined passenger and crew visitors during those 8 days was 16,508.

Estimating Cruise Ship Visitor Impact 11 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska the other hand, probably faced a similar number of visitors, but that number represented less than one half of its local population. The number of visitors may be the same; the impact is vastly different.

The following two tables provide additional perspective on the pattern of cruise ship visits and related impacts on Skagway during the 2016 season.

Table 4 following offers a brief overview of Skagway’s visitor impact, identifying total passenger and crew visitors to Skagway in 2016. Table 4 also provides data relating to the average, minimum and maximum daily numbers of visitors during 2016.

Table 4

Table 5 below breaks Skagway’s 2016 daily cruise ship visitor data into ranges, and draws comparisons between the numbers of cruise ship visitors within each group and Skagway’s resident population.

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Table 5

Copies of Table 5 and the supporting data are included as Appendix 2 to this report.

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As shown in Table 5 above, cruise ship visits temporarily increase the local population on any given day by upwards of 1,700%. This far exceeds the demand experienced by other Southeast Alaska’s major cruise ship ports of call. However, for Skagway, this dramatic increase in potential demand for public services and facilities is not a surprise. Cruise ship visits are scheduled events with a reasonable degree of predictability for several years forward. Therefore, the Municipality has both the ability and responsibility to assess its options for responding to cruise ship visitor-related requirements for public services and facilities, including that peak demand. Table 5 clearly suggests that cruise ship visitors, including both passengers and crew, can impose a dramatic seasonal increase in the Municipality’s responsibilities. The challenge, of course, is meeting those challenges given the community’s limited resources. Data reflecting relative overall demands and peak demands on Municipality services and facilities offers a basis to proceed.

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Methodology

Background and Introduction

This report is intended to update the 2008 estimate of impact imposed on Municipality facilities and services by cruise ship passengers and crew during ship calls at Skagway. By the Municipality’s direction this report is limited to updating Skagway’s cruise ship visit passenger and crew data, and providing an objective measure of the impact of those cruise ship visits on the Municipality’s facilities and services.

The scope of the current study is significantly narrower than the 2008 study. In large measure, that difference relates to one simple fact: The Municipality commissioned the 2008 study to assist it to develop an objective measure of cruise ship passenger and crew impact on the Municipality’s services and facilities, and to develop a procedure for allocating State shared Cruise Passenger Vessel revenues in a manner consistent with law and regulation. With allocation procedures now in place, the Municipality only requires updates to local census data, cruise ship visit schedules, passenger loads and crew compliments, and related calculations of impact on the Municipality’s services and facilities.

However, prior to assessing impact called for in this update, it is important to briefly review and verify the basic approach to assessing the impact of cruise ship visitations on the Municipality. State’s Legislative Audit Report

On February 29, 2016, the Alaska Division of Legislative Audit released A Performance Audit of the Department Of Commerce, Community, and Economic Development and Department Of Revenue Commercial Passenger Vessel (CPV) Tax Program. The State’s review included an assessment of the Municipality’s use of CPV revenues. The Legislative Audit provided two points of guidance with regard to Skagway’s reliance on the 2008 “impact survey” for allocating CPV funds. Specifically:

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1. “The impact survey serves as an objective basis for using CPV funds for general municipal operations.” 2. “The … [2008 report] was six years old at the time of the audit and in need of being updated. (Emphasis added.)

Regarding the first point: The 2008 report based its conclusions regarding cruise vessel passenger impact on the Municipality’s facilities and services based on an adaptation of a formula developed and used by the City/Borough of Juneau (CBJ). Importantly, the Legislative Audit report found that the 2008 “impact survey” provided “an objective basis” for allocating CPV funds. Accordingly, it appears the State supports, or at least does not find fault with, the Municipality’s use of the Juneau model for calculating cruise ship impact on municipal services and facilities.

As to the second point, the fact that the data included in the 2008 study is “in need of being updated:” This report will be responsive. Reviewing the Juneau Formula

The 2008 study was based upon the numbers of cruise ship passengers and crew the community could anticipate during the 2009 cruise ship season give the published cruise ship schedule. To calculate the anticipated impact imposed by cruise ship passengers and crew, the 2008 study relied on a formula developed by the CBJ in 2000 to allocate revenue derived from its Marine Passenger Fee.

The CBJ imposes a Marine Passenger Fee (CBJ Municipal Code Chapter 69.20). Juneau’s Marine Passenger Fee is clearly different in many respects from the State’s CPV Excise Tax. Nevertheless, the CBJ’s formula is a relatively simple and reasonable method for assessing visitor impact and for allocating its Marine Passenger Fee revenues.

To allocate MPF revenues, the Juneau Assembly’s Finance Committee developed a method that utilizes readily available data to compute the hours of services the municipality provides or makes available to its resident population, the hours of services the municipality provides or makes available

Methodology 16 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska to independent travelers and other visitors, and the hours of services the municipality provides or makes available to cruise ship visitors. Then, during its annual budget process, the CBJ considers the relative service hours for each group as it allocates Marine Passenger Fee revenues. The formula, adopted on May 10, 2000, follows: The amount allocated is based on the number of hours cruise ship passengers spend in Juneau compared to the number of hours residents, independent visitors, conventioneers, and embarking/ disembarking passengers spend in Juneau on an annual basis. Independent visitors, conventioneers and embarking/disembarking cruise passengers are excluded from the $5 fee because they pay hotel taxes.

Specifically the original CBJ formula calculates cruise ship visitor impact on municipal services and facilities as follows: The number of hours residents spend in Juneau annually = The population X 24 hours X 365 days The number of hours cruise passengers spend in Juneau annually = The number of passengers X 9.5 hours X 1 (the numbers of days spent in Juneau per year) The number of hours embarking/disembarking passengers spend in Juneau annually = The number of embarking/disembarking passengers X 24 hours X 1.5 days The number of hours independent visitors spend in Juneau annually = The number of independent visitors X 24 hours X 3.8 days The number of hours conventioneers spend in Juneau annually = The number of conventioneers X 24 hours X 5.7 days Each year the percentage is adjusted for changes in population and the number of visitors. The percentage of time cruise passengers spend in Juneau is then applied against the general governmental expenditures (those functions funded through property and general sales tax). Not all general governmental expenditures are used in the calculation but only those functions that are available for use by cruise ship passengers. These include but are not limited to: Emergency

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Medical Services, Libraries, Police, Parks and Recreation, Streets, Finance, Manager's Office. Support to the School District and Debt Service are not included in this calculation. Also excluded are any functions that are directly funded by the marine passenger fee, such as Tourism, Crossing Guards, Park Rangers, a portion of the City Museum and a portion of Capital Transit.

The CBJ still relies on this year 2000 formula for allocating its MPF revenues. A February 7, 2017, memorandum from Juneau City/Borough Manager Duncan Rorie Watt entitled “Draft FY18 Passenger Fee Proceeds Recommendations” clearly states that the CBJ continues to rely on the 2000 formula to allocate MFP proceeds, and, importantly, notes a 2003 independent audit concluding that the formula in use provides “a fair and accurate assessment of costs.” Specifically, in the section “Identified Government Operations,” CBJ Manager Watt writes: On May 10, 2000, the Assembly Finance Committee approved a formula that reflects cruise ship passenger impacts on specified government services and is used to determine an amount of Marine Passenger Fee (MPF) proceeds to be used in support of identified government operations. In 2003, a full cost analysis wads evaluated by Elgee, Rehfield and Mertz, LLC, and it was determined this formula provided a fair and accurate assessment of costs. The formula has not been adjusted since its initial creation.

Accordingly the CBJ approach is instructive, and it offers a reasonable basis for the Municipality of Skagway to assess the impact of cruise ship visitors on Municipality services and facilities as it deliberates allocation of State shared CPV revenues. Applying CBJ Formula – 2008 Study

The 2008 Skagway report attempted to follow the CBJ formula as closely as possible. For example, that report included data and calculations to determine the Municipality’s service hours that are used or available to the • Resident population; • Cruise ship passengers in transit; • Cruise ship passengers embarking or disembarking in Skagway;

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• Cruise ship crew; • Independent visitors, including those traveling by air or ferry; • Seasonal shore side employees related of businesses providing goods and services to cruise ship visits; and • Seasonal shore side employees related of businesses providing goods and services to independent travelers.

The 2008 report concluded that the Municipality provided 9,346,283 hours of municipal services to its residents and independent visitors, and 11,901,851 to cruise ship visitors and related shore side service employees. According to the 2008 study, the Municipality provided 56 percent of the total service hours it provided during the study year to cruise ship passengers, crew and related onshore service employees, and 44 percent of those hours to local residents. Applying CBJ Formula – 2016 Update

Because the State’s Legislative audit of Skagway’s use of CPV revenues concluded that “The [2008 Skagway] impact survey serves as an objective basis for using CPV funds for general municipal operations,” and did not offer any critique of that approach, continued use of the CBJ’s formula as a basis for this 2016 update seems appropriate. However, the Municipality has directed that this study be limited to updating only Skagway’s cruise ship visit passenger and crew data. Therefore, this 2016 update will not include consideration of the following factors that were included in the 2008 study: • Cruise ship passengers embarking or disembarking in Skagway; • Cruise ship crew; • Independent visitors, including those traveling by air or ferry; • Seasonal shoreside employees related of businesses providing goods and services to cruise ship visits; or • Seasonal shoreside employees related of businesses providing goods and services to independent travelers.

Given the degree to which Skagway’s 2008 study relied on the City/Borough of Juneau’s formula for assessing impact, a quick review of the influence, if any,

Methodology 19 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska this change in the calculations will have on the conclusions of this study seems appropriate. The following tables assess the impact of those changes on report outcomes.

Table 6 below is based on Skagway cruise ship data from the 2008 report. It compares the results of applying the assumptions and formulas upon which 2008 report was based on that data with the results of applying the assumptions and formulas proposed for the 2016 update on that same data. Table 6 shows that service hours devoted to cruise ship passengers and crew shifted by only one percent between the two approaches, an amount that is insignificant for the purposes of this study.

Table 6

The same assessment of CBJ’s MPF calculations using 2004 CBJ allocation data shows similar results. Table 7 below summarizes the results of that assessment.

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Table 7

Accordingly, basing this 2016 update on only Skagway’s cruise ship passenger and crew data appears to be fully appropriate. Taking that approach does not appear to negatively affect the conclusions of this update, either as a standalone report or in comparison to the 2008 report.

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Assumptions

Table 2, page 9, presents four scenarios, each depicting a different estimate of the impact of cruise ship visitors on Municipality services and facilities. These scenarios rely on a number of assumptions. Brief discussions of these underlying assumptions follow. “Maximum” Impact Scenario

This scenario assumes the following: • Passenger load = 110% LBC, • Crew complement = 100% of reported complement, and • 100% of passengers and crew either depart the ship or otherwise access or rely on some or all Municipality services or facilities during the entire time the ship is scheduled in port.

This could be a useful measure of impact affecting certain, if not all, Municipality services or facilities. Regardless, it does establish a measure of the Municipality’s potential exposure for providing services and facilities responsive to cruise ship visitor traffic. Skagway Resident Population

This report assumes, for purposes of this impact analysis, that Skagway’s resident 2016 population was 983.

The State of Alaska’s Alaska Population Overview - 2015 Estimates (November 2016, pp. 44, 139) reports that as of July 1, 2015, 1040 people lived within the boundaries of Municipality of Skagway. However, only a small portion of the overall area included within the Municipality’s boundary is densely populated. That urban core area, classified as a Census Designated Place (CDP), includes 983 people.

This report assumes that the CDP population of 983 is the appropriate population for this analysis. While the difference is small, approximately 40

Assumptions 22 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska people, the CDP boundary includes the Municipality’s facilities and services that are most used or otherwise affected by cruise ship passengers and crew. The CDP also is home to the segment of the local population that provides the major share of locally-generated revenue required to provide those services and facilities. Skagway Resident Service Hours

This report assumes the Municipality provided 8,634,672 resident service hours within the CDP in 2016.

Skagway’s resident population has access to the Municipality services and facilities 24 hours a day, every day, on a year-round basis. That population also bears a significant share of the cost of these services and facilities through the Municipality’s tax and fee structures. Accordingly, the Municipality provided 8,634,672 resident service hours in 2016.1 Cruise Ship Port Calls

This report assumes 395 cruise ship calls at Skagway during 2016.

This report is based upon the 2016 cruise ship schedule published by the SCVB. Appendix 3 of this report includes a reference copy of that 2016 schedule. That schedule shows 29 cruise ships making 389 calls at Skagway. However, this 2016 update report shows the same 29 cruise ships making 395 calls at Skagway.

The difference between the SCVB report of 389 visits and this report’s identifying 395 visits is the result of this report’s treatment of cruise ships that overnighted in Skagway. Two small ships, Island Spirit and American Spirit, made a total of six overnight visits to Skagway in 2016. The SCVB counted each of these overnight visits as single visits. This 2016 update report treats each overnight port call as two visits, with the day of arrival and the day of departure each constituting a visit day. Estimates for passengers and crew ashore associated with these visits are then included in the calculations of all other passenger and

1 Calculation: 983 x 24 x 366 = 8,634,672 resident service hours within the CDP during 2016 Note: 2016 was a leap year.

Assumptions 23 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska crew ashore during those individual days. As a result, this report shows 395 ship visits, six more than the SCVB report. Cruise Ship Passenger Capacity

This report assumes, for purposes of measuring the potential impact of cruise ship passengers on Municipality services and facilities, that the passenger capacities of cruise ships visiting Skagway range from a minimum of 100% of LBC to a high of 110% of LBC.

The SCVB includes passenger capacity for all ships calling at Skagway in 2016 as part of it’s “Skagway Ship Schedule.” The reported passenger capacity is the “Lower Berth Count,” which assumes double occupancy for each stateroom. LBC is a commonly accepted and conservative lower estimate for passenger counts aboard cruise ships. As John Binkley, President, Cruise Lines International Association / Alaska reported in a KRBD Radio interview on April 28, 2008, "Ship capacity is a good indicator of traffic [on Alaska cruises] because cruise lines discount to fill ships."

However, cruise ships can, and regularly do, carry more passengers on a given trip than indicated by their LBCs. Since many double-occupancy staterooms can accommodate three or more people, actual passenger loads on any given cruise can and often do exceed LBC. The North American Cruise Statistical Snapshot, 2011, the last edition published by the U.S. Department of Transportation, Maritime Administration, reports (pp. 1-2) that “The North American cruise market has been capacity driven; that is, cruise lines set fares to fill ships.” That report then notes that, for the period 2006 through 2011, cruise ship capacities ranged from 105% to 116% of LBC in the North American Market.

Further to that point, a 2016 port development plan report entitled City Of Ketchikan Planning And Design Of Port Improvements prepared for the City of Ketchikan by Moffatt & Nicol, a team also working for the Municipality of Skagway, states (p. 23) that, in 2016 “cruise ships tend to operate at between 105% and 115% of lower berth capacity” in the Alaska market. The Ketchikan report then assumes, for port planning purposes, that cruise ship “passenger

Assumptions 24 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska levels run at an average of 110% of [LBC] capacity” (p. 28). These reports support setting an upper range of cruise ship passenger capacities at 110% of LBC for purposes of this study. Cruise Ships Included

This report assumes that passenger and crew data for all cruise ships, large and small, scheduled to visit Skagway in 2016, are relevant for this study, and are therefore included.

Because the purpose of this report is to develop a measure of the impact of cruise ship visitors on Municipality services and facilities, this report includes estimates for those service hours available to visitors arriving on large ships, which are covered by the State’s CPV Tax requirement, and those visitors arriving on smaller ships, which are exempt from that CPV Tax. The fact that smaller ships are exempt from the tax is not relevant to this analysis, because visitors arriving on smaller CPV Tax-exempt ships add to the overall impact on Municipality facilities and services imposed by cruise ship visits. They are therefore appropriately included in this analysis, which attempts to measure cruise ship visitor impact on Municipality services and facilities. Portion of Cruise Ship Passengers Disembarking

This report estimates the portion of cruise ship passengers disembarking while at Skagway will likely range from 95% of 110% LBC to 85% of 100% LBC.

Obviously, there are many factors determining how many cruise ship passengers actually disembark in any given port. Weather conditions, personal interests, personal health, “been here before,” shore excursion offerings, crew recommendations, etc. can affect those decisions. There are some surveys and many estimates of the portion of cruise ship passengers who disembark in port. Appendix 4 includes a table showing some relevant findings. These studies, conducted in other ports, primarily in the Caribbean and Canada, some based upon in-cabin surveys conducted on the days of port calls, suggest the number of passengers going ashore can be significantly below the potential suggested by ship capacity.

Assumptions 25 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Time Cruise Ship Passengers Spend Ashore

This report estimates that the time cruise ship passengers spend ashore ranges from 2 hours to 4 hours less than the actual time the ship is in port.

Little data is available to support estimates of the average amount of time cruise ship passengers spend ashore during a port call. Anecdotal information is generally all that is available. Nevertheless, an estimate seems essential to determining a range of the impact visiting cruise ship passengers impose on Municipality services and facilities. For example, at minimum, it simply takes time for passengers to disembark. Further, passengers are either required or feel compelled to return to the ship some minimal amount of time prior to departure. Others will determine when to leave the ship and when to return based on the timing of scheduled tours. Many factors influence passengers’ individual choices regarding time, if any, they spend ashore. Ship Passenger Service Hours

The ship passenger service hours is an estimate of the Municipality service hours available to cruise ship passengers during their visit. It is the sum for all ships of the product of the ships passenger capacity times the adjusted numbers and hours passengers spend ashore. Cruise Ship Crew Complement

This report assumes the cruise ship crews are always at 100% of the reported complement.

SCVB’s published 2016 cruise ship calendar does not include ship’s crew complement data. For the most part, therefore, this report relied on the Cruise Mapper1 online database to obtain that data. The exceptions were small ships not included in that online database. For all but one small cruise ship, crew complement data was available on the cruise lines website.

The single exception was Island Spirit, a 32 passenger vessel. The average crew complement of all cruise ships carrying 100 or fewer passengers that visited 1 http://cruisemapper.com

Assumptions 26 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Skagway during 2016 was 12. Therefore, this report assumes that Island Spirit carried a 12 member crew during its visits to Skagway. A table including data supporting that estimate is included as Appendix 5. Portion of Cruise Ship Crew Disembarking

This report assumes crew onshore visits could range from 30% to 20% of complement.

Estimating the impact of cruise ship crews on Municipality services and facilities is difficult. While ship crews on shore leave represent an identifiable and significant component of cruise ship visitor demand on those services and facilities, it is difficult to find definitive studies that reflect the numbers of crew members going ashore during port calls. In general, studies of crew impact on local communities is limited to economic impact; the resulting data is generally aggregated and only reflects dollars spent during the season. It generally does not reflect individual crew members’ decisions to go ashore nor the portion of the ship’s scheduled in-port time they were able to spend ashore. Money, not time, individuals spend ashore is the focus in most available studies.

In any event, cruise ship crew members are present in Skagway; their presence is an incidental fact of their jobs. At least some, probably a significant portion, of the ship’s crew must remain on-board to maintain and operate the ship’s various systems and provide passenger and other support services during some portion of, if not the entire time, the ship is in port.

In addition, even if work schedules allow, crew members can choose whether to go ashore. Their decisions likely would be influenced by the same factors that influence passengers’ decisions. Weather conditions, personal interest, personal health, shopping or shore excursion offerings, etc., can affect that decision. Also, according the 2016 cruise ship schedule, some ships’ crews visited Skagway upwards of 22 times; so, depending on crew work schedules and other reasons, some likely will opt to stay aboard during some, maybe most, port calls. Some undoubtedly will go ashore at every opportunity and will make many visits.

Assumptions 27 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

A number of reports were reviewed as part of this study to determine what, if any, information was readily available to shed light on this question. Relevant findings are shown in a table included as Appendix 4. This summary shows that the percentage of crew going ashore ranges from 23% to 45% and averaging 38%.

A November 2016 McDowell Group report entitled Ketchikan Cruise Industry Surveys prepared for the Ketchikan Gateway Borough might shed some light on this matter. Although the study does not address the specific question, it does report that, on average, surveyed crew went ashore 7.41 times during the cruise season. Applying feature scaling to actual 2016 cruise ship visit schedules, crew complement data, and the McDowell Group survey average of 7.4 crew shore visits per season, a range of 2%-30%, averaging 18%, of crew going ashore in Ketchikan seems a reasonable range. A table showing that analysis is included as Appendix 6. Given the purpose and method of the McDowell study, that conclusion should be viewed cautiously. Interestingly, however, the resulting conclusion is similar to one offered by Patti Mackie, Ketchikan Visitor Bureau Executive Director, in 2008. As noted in the 2008 report, Ms. Mackie opined that one could conservatively estimate that 20 to 25 percent of a ship’s crew will be on shore leave during ships time in port. She cautioned that her estimate was based on personal observations only, since she was not aware of any formal reports or studies with authoritative estimates.

In any event, it seems reasonable to assume 80% - 70% of the crew could be required to perform duties on board during the majority of the time the ship is in port or otherwise choose to stay aboard during port calls, leaving 20% - 30% to go ashore during port calls. Time Cruise Ship Crews Spend Ashore

This report assumes crew members may be off the ship between three (3) hours and five (5) hours less than the actual time the ship is scheduled in port. 1 Surveyed crew members reported “38 percent had taken shore leave in Ketchikan 1-4 times, one-fifth (20 percent) had taken shore leave 5-9 times, one-quarter (25 percent) had taken shore leave 10-14 times, and 11 percent had taken shore leave over 15 times” while in Ketchikan during the 2016 cruise ship season. “The average number of visits was 7.4.” McDowell Group, Ketchikan Cruise Industry Surveys, p. 23.

Assumptions 28 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

As with passenger time ashore, the assumed range of time crew members will spend ashore during a ship’s visit are only estimates. Nevertheless, as with the passenger time ashore, an estimate for crew seems equally essential to calculating the impact of visiting cruise ship crew on Municipality services and facilities.

This report estimates that range of the time crew members may be off the ship would likely fall between three (3) hours and five (5) hours less than the actual time the ship is scheduled in port. At minimum, cruise ship crews face the same disembarking and embarking issues that passengers face. Further, this estimate would also address the likelihood that crew with shifts partly overlapping the ship’s scheduled hours in port would have opportunities to make shore visits, albeit of somewhat shorter duration. Ship Crew Service Hours

The ship crew service hours is an estimate of the Municipality service hours available to cruise ship crews during their visit. It is the sum for all ships of the product of the ships crew capacity times the adjusted crew numbers and hours crew spend ashore. A Caveat

All the estimates of impact on Municipality services and facilities included in this report may suggest a level of precision that the data cannot support. These estimates only attempt an order-of-magnitude measure of the impact the Municipality experiences with regard to its services and facilities as a result of cruise ship visitations.

Assumptions 29 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Need for Additional Study

Most studies of the cruise ship industry’s impact in SE Alaska seem to focus on volumes of visitors and related contributions to State, regional and local economies. Even there, the emphasis is on cruise ship passengers; the contribution of crew members receives less, sometimes notably less, attention. Port communities, like Skagway, certainly benefit from the economic activity that the cruise ship industry generates. All related information is, of course important for local decision-makers.

However, given the nature and scope of their responsibilities to provide services and facilities for residents and visitors, port municipalities need to know more than the financial benefits derived from the presence of the cruise ship visitor industry; they also need to know the numbers of passengers and crew actually spending time ashore, how much time they spend ashore, and what municipal services and facilities they access and utilize. This is particularly true for small communities, like Skagway, where the numbers of visiting cruise ship passengers and crew on any given day can be many times greater than the local population. Especially for those smaller municipalities, careful planning is critically important in order to provide the services and facilities required to support relatively massive influxes of visitors. Detailed information about passenger and crew visit patterns could offer material support for port communities, especially smaller communities like Skagway, as they attempt to plan for and provide levels of service and facilities appropriate for the visitors they host.

Several of this report’s Assumptions suffer from lack of useful data regarding these important cruise ship visitor patterns. While the numbers of cruise ship passengers and crew visiting the community are readily available, data reflecting the numbers that actually go ashore while in port, and the hours they spend ashore are generally not readily available, at least from publicly accessible reports. Specifically sections entitled“Portion of Cruise Ship Passengers Disembarking” on page 25, “Time Cruise Ship Passengers Spend Ashore”

Need for Additional Study 30 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska on page 26, “Portion of Cruise Ship Crew Disembarking” on page 27, and “Time Cruise Ship Crews Spend Ashore” on page 28, would benefit from reliable data addressing those visitor patterns. Additional study is required to provide that data as it pertains to cruise ship activity in SE Alaska.

In this regard, an October 2015 study prepared by Business Research & Economic Advisors for the “Florida-Caribbean Cruise Association and Participating Destinations” could be instructive. Relevant portions of that 95- page report, Economic Contribution Of Cruise Tourism To The Destination Economies, A Survey based Analysis of the Impacts of Passenger, Crew and Cruise Line Spending, Volume I, Aggregate Analysis, are included as Appendix 7 to this report.

Note, for example, that report’s discussion of “Surveys of Passengers and Crew:” (p. 26) Passenger and crew surveys were designed to collect data for onshore spending and visit satisfaction by both passengers and crew. … While the crew survey was slightly shorter than the passenger survey, both surveys were designed to collect the following information: • hours spent ashore; • expenditures by category, including shore tours, food & beverages, clothing, etc.; • visit satisfaction, including shore tour, friendliness of residents, prices, shopping, etc.; • likelihood of returning for a land-based vacation; and • demographic characteristics, including country of residence, age group, income, etc. (Emphasis added.)

Also note that report’s discussion of survey methods: (p. 27) On any given cruise itinerary, passengers and crew were surveyed following a single call. The surveys were placed in passenger cabins and crew living quarters during the day of a designated survey. Passengers and crew, then, first viewed the survey upon their return from their onshore visit. They were asked to complete

Need for Additional Study 31 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

the survey in their quarters and to return the survey to a designated crew member. At the conclusion of the cruise, the surveys were returned to BREA for tabulation. (Emphasis added.)

Finally note samples of “Confidential Cruise Passenger Survey” and “Confidential Crew Survey” documents (pages 35 and 37 respectively). In addition to attempting to determine typical visitor economic activity (types and values of expenditures, etc.), these surveys also attempt to determine the time passengers and crew members spent ashore and the facilities or activities visitors accessed while ashore.

Obviously, to be useful to Skagway, the referenced surveys require modification. However, access to reasonably accurate, survey-based information reflecting the portion of passenger and crew that typically go ashore during port calls, the time those visitors spend ashore during port calls, and the facilities or other municipal services those visitors access, all potentially available through such a survey method, could significantly benefit the Municipality’s efforts to plan and provide appropriate visitor services. That information is not readily available at present. Additional study in this area is warranted.

Need for Additional Study 32 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Appendices

1. Skagway 2016 Cruise Ship Visits – Summary of Estimated Impact and Supporting Tables 2. Comparison: Ranges of Daily Cruise Ship Visitors, Number of Visit Days and Resident Population 3. Skagway 2016 Cruise Ship Schedule 4. Reports: Estimates re Cruise Ship Passengers and Crew Ashore Visits 5. Calculating Island Spirit Crew 6. Analysis of Ketchikan Cruise Industry Surveys

7. Excerpts: Economic Contribution Of Cruise Tourism To The Destination Economies, A Survey based Analysis of the Impacts of Passenger, Crew and Cruise Line Spending, Volume I, Aggregate Analysis

Appendices 33 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Appendix 1

Skagway 2016 Cruise Ship Visits – Summary of Estimated Impact and Supporting Tables

Appendices 34 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Skagway 2016 Cruise Ship Visits Summary of Estimated Impact CPV Impact Municipal Service Hours Percent Assumptions Scenarios Provided

Maximum • Resident Service = 983 CDP pop * Residents - Annual 8,634,672 36% 24 hrs * 366 days • Passengers = 110% Lower Berth Cruise Ship Visitors Count (LBC) Passengers 11,113,632 • Crew = 100% Compliment Crew 4,322,396 • CVP impact includes all hours ship Subtotal 15,436,028 64% scheduled in port Total 24,070,700 100%

High • Resident Service = 983 CDP pop * Residents - Annual 8,634,672 47% 24 hrs * 366 days Cruise Ship Visitors • Passengers = 110% LBC • Crew = 100% Compliment Passengers 8,904,269 • 95% Passengers ashore Crew 990,115 • 30% Crew ashore Subtotal 9,894,384 53% • Passengers time ashore = port time minus 2 hours • Crew time ashore = port time minus Total 18,529,056 100% 3 hours

Moderate • Resident Service = 983 CDP pop * Residents - Annual 8,634,672 48% 24 hrs * 366 days Cruise Ship Visitors • Passengers = 110% LBC • Crew = 100% Compliment Passengers 8,435,603 • 90% Passengers ashore Crew 740,080 • 25% Crew ashore Subtotal 9,175,683 52% • Passengers time ashore = port time minus 2 hours • Crew time ashore = port time minus Total 17,810,355 100% 4 hours

Low • Resident Service = 983 CDP pop * Residents - Annual 8,634,672 57% 24 hrs * 366 days • Passengers = 100% LBC Cruise Ship Visitors • Crew = 100% Compliment Passengers 5,896,567 • 85% Passengers ashore Crew 523,527 • 20% Crew ashore Subtotal 6,420,094 43% • Passengers time ashore = port time minus 4 hours • Crew time ashore = port time minus Total 15,054,766 100% 5 hours

Appendix 1 35 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 330 5,720 20,273 45,458 41,524 31,850 48,270 62,505 50,985 45,458 38,052 41,524 48,636 31,850 47,524 53,555 46,300 50,985 45,458 50,025 30,168 38,052 48,270 48,636 38,823 41,524 42,458 45,023 31,850 62,168 45,252 13,365 50,025 50,985 61,348 45,458 59,400 34,685 38,052 48,270 54,810 48,636 51,571 Combined 88 7,205 9,800 9,800 9,000 9,800 2,360 4,895 8,550 13,020 11,900 13,383 16,740 16,500 13,020 10,605 11,900 13,020 12,825 14,850 12,400 16,500 13,020 13,500 10,605 13,383 13,020 10,600 11,900 12,090 12,150 15,930 13,500 13,500 16,500 16,430 13,020 16,500 10,605 13,383 13,230 13,020 14,300 Crew 242 3,360 8,470 13,068 32,438 29,624 22,050 34,887 45,765 34,485 32,438 27,447 29,624 35,616 22,050 34,699 38,705 33,900 34,485 32,438 36,525 21,168 27,447 34,887 35,616 28,223 29,624 30,368 32,873 22,050 46,238 31,752 36,525 34,485 44,918 32,438 42,900 26,135 27,447 34,887 41,580 35,616 37,271 Estimated CPV Impact Passenger 16 655 930 850 700 930 850 700 900 930 900 800 850 930 900 700 295 445 900 930 900 945 1,010 1,240 1,500 1,010 1,240 1,100 1,240 1,500 1,000 1,010 1,010 1,240 1,180 1,000 1,500 1,240 1,100 1,010 1,010 1,240 1,100 Ashore 18:00 21:00 21:00 21:00 20:15 20:30 18:00 21:00 17:30 21:00 17:00 21:00 20:45 20:30 17:00 18:00 21:00 20:30 16:00 17:30 20:15 17:00 20:15 21:00 20:00 20:30 21:00 15:00 20:30 20:30 19:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 13:00 20:00 17:00 20:00 Embark 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 6:30 7:00 6:30 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 6:00 6:30 7:00 Estimated Crew Disembark 44 420 770 1,188 2,317 2,116 1,575 2,633 3,390 3,135 2,317 2,614 2,116 3,392 1,575 2,435 2,867 3,390 3,135 2,317 2,435 2,352 2,614 2,633 3,392 2,130 2,116 2,336 2,435 1,575 3,425 2,352 2,435 3,135 3,390 2,317 2,860 2,751 2,614 2,633 2,970 3,392 2,867 1 Ashore 18:00 21:00 21:00 21:00 20:15 20:30 18:00 21:00 17:30 21:00 17:00 21:00 20:45 20:30 17:00 18:00 21:00 20:30 16:00 17:30 20:15 17:00 20:15 21:00 20:00 20:30 21:00 15:00 20:30 20:30 19:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 13:00 20:00 17:00 20:00 Embark 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 6:30 7:00 6:30 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 6:00 6:30 7:00 Estimated Passenger Disembark 18:00 21:00 21:00 21:00 20:15 20:30 18:00 21:00 17:30 21:00 17:00 21:00 20:45 20:30 17:00 18:00 21:00 20:30 16:00 17:30 20:15 17:00 20:15 21:00 20:00 20:30 21:00 15:00 20:30 20:30 19:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 13:00 20:00 17:00 20:00 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 6:30 7:00 6:30 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 6:00 6:30 7:00 Scheduled Ship Arrival Crystal Serenity Nieuw Amsterdam Noordam Volendam Norwegian Pearl Princess Crown Solstice Nieuw Amsterdam Norwegian Jewel Noordam Ruby Princess Volendam Island Princess Grand Princess Princess Crown Solstice Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Norwegian Sun Noordam Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Millennium Seven Seas Mariner Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Alaskan Dream Disney Wonder Ruby Princess Grand Princess Ship Date 04/29/2016 05/03/2016 05/04/2016 05/07/2016 05/08/2016 05/09/2016 05/10/2016 05/10/2016 05/11/2016 05/11/2016 05/12/2016 05/14/2016 05/15/2016 05/15/2016 05/17/2016 05/17/2016 05/17/2016 05/18/2016 05/18/2016 05/18/2016 05/18/2016 05/19/2016 05/19/2016 05/19/2016 05/20/2016 05/21/2016 05/21/2016 05/23/2016 05/23/2016 05/23/2016 05/23/2016 05/24/2016 05/24/2016 05/24/2016 05/24/2016 05/25/2016 05/25/2016 05/25/2016 05/25/2016 05/25/2016 05/26/2016 05/26/2016 05/26/2016

Appendix 1 36 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 525 282 776 375 595 6,435 5,720 31,850 45,724 31,850 45,023 62,168 49,289 59,400 50,985 61,348 45,458 50,025 30,168 38,052 48,270 54,810 48,636 41,524 38,090 45,724 48,358 53,555 31,850 10,242 12,150 62,168 45,252 50,025 50,985 61,348 45,458 59,400 34,685 38,052 48,270 54,810 48,636 Combined 72 147 198 105 147 9,800 9,800 2,655 9,000 9,800 3,330 4,450 2,360 8,550 13,020 12,150 15,930 12,150 16,500 16,500 16,430 13,020 13,500 10,605 13,383 13,230 13,020 11,900 10,400 13,020 13,050 14,850 15,930 13,500 13,500 16,500 16,430 13,020 16,500 10,605 13,383 13,230 13,020 Crew 378 210 578 270 448 3,780 6,912 7,700 3,360 22,050 32,704 22,050 32,873 46,238 37,139 42,900 34,485 44,918 32,438 36,525 21,168 27,447 34,887 41,580 35,616 29,624 27,690 32,704 35,308 38,705 22,050 46,238 31,752 36,525 34,485 44,918 32,438 42,900 26,135 27,447 34,887 41,580 35,616 Estimated CPV Impact Passenger 21 12 12 21 21 700 930 700 900 900 295 930 900 945 850 800 930 900 700 370 445 295 900 930 900 945 1,180 1,100 1,500 1,240 1,000 1,010 1,010 1,240 1,100 1,180 1,000 1,500 1,240 1,100 1,010 1,010 1,240 Ashore 0:00 21:00 21:00 21:00 14:30 20:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 20:30 21:00 17:00 17:00 16:30 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 14:30 20:00 17:00 Embark 7:00 7:00 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 6:00 7:00 7:00 8:00 7:00 0:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 7:30 6:00 6:30 18:00 Estimated Crew Disembark 54 35 35 54 64 420 768 770 420 1,575 2,336 1,575 2,435 3,425 2,751 2,860 3,135 3,390 2,317 2,435 2,352 2,614 2,633 2,970 3,392 2,116 2,130 2,336 2,435 2,867 1,575 3,425 2,352 2,435 3,135 3,390 2,317 2,860 2,751 2,614 2,633 2,970 3,392 2 Ashore 0:00 21:00 21:00 21:00 14:30 20:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 20:30 21:00 17:00 17:00 16:30 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 14:30 20:00 17:00 Embark 7:00 7:00 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 6:00 7:00 7:00 8:00 7:00 0:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 7:30 6:00 6:30 18:00 Estimated Passenger Disembark 0:00 21:00 21:00 21:00 14:30 20:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 20:30 21:00 17:00 17:00 16:30 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 14:30 20:00 17:00 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 7:00 7:00 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 6:00 7:00 7:00 8:00 7:00 0:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 7:30 6:00 6:30 18:00 Scheduled Ship Arrival Zaandam Carnival Legend Volendam Baranof Dream Island Princess Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Grand Princess Volendam Regatta Island Spirit Seven Seas Mariner Island Spirit Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Baranof Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Admiralty Dream Disney Wonder Ruby Princess Ship Date 05/26/2016 05/27/2016 05/28/2016 05/28/2016 05/29/2016 05/30/2016 05/30/2016 05/30/2016 05/31/2016 05/31/2016 05/31/2016 05/31/2016 06/01/2016 06/01/2016 06/01/2016 06/01/2016 06/02/2016 06/02/2016 06/02/2016 06/03/2016 06/03/2016 06/04/2016 06/04/2016 06/04/2016 06/04/2016 06/04/2016 06/05/2016 06/05/2016 06/06/2016 06/06/2016 06/06/2016 06/07/2016 06/07/2016 06/07/2016 06/07/2016 06/07/2016 06/08/2016 06/08/2016 06/08/2016 06/08/2016 06/08/2016 06/09/2016 06/09/2016

Appendix 1 37 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 375 5,577 9,720 6,435 5,720 5,577 31,850 29,300 45,724 31,850 46,690 62,168 49,289 59,400 50,985 61,348 45,458 50,025 30,168 38,052 48,270 54,810 48,636 41,524 38,090 45,724 45,023 31,850 12,150 62,168 45,252 50,025 50,985 61,348 45,458 59,400 34,685 38,052 48,270 50,952 54,810 20,273 31,850 Combined 105 9,800 1,807 8,000 9,800 3,560 2,655 9,000 9,800 4,450 2,360 8,550 7,205 9,800 1,807 13,020 12,600 15,930 12,150 16,500 16,500 16,430 13,020 13,500 10,605 13,383 13,230 13,020 11,900 10,400 13,020 12,150 15,930 13,500 13,500 16,500 16,430 13,020 16,500 10,605 13,383 13,640 13,230 Crew 270 3,770 6,160 3,780 7,700 3,360 3,770 22,050 21,300 32,704 22,050 34,090 46,238 37,139 42,900 34,485 44,918 32,438 36,525 21,168 27,447 34,887 41,580 35,616 29,624 27,690 32,704 32,873 22,050 46,238 31,752 36,525 34,485 44,918 32,438 42,900 26,135 27,447 34,887 37,312 41,580 13,068 22,050 Estimated CPV Impact Passenger 21 700 139 800 930 700 900 445 900 295 930 900 945 850 800 930 900 700 445 295 900 930 900 945 655 700 139 1,180 1,100 1,500 1,240 1,000 1,010 1,010 1,240 1,180 1,000 1,500 1,240 1,100 1,010 1,010 1,240 Ashore 21:00 19:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 19:00 Embark 7:00 6:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 6:00 Estimated Crew Disembark 54 290 770 420 770 420 290 1,575 2,130 2,336 1,575 2,435 3,425 2,751 2,860 3,135 3,390 2,317 2,435 2,352 2,614 2,633 2,970 3,392 2,116 2,130 2,336 2,435 1,575 3,425 2,352 2,435 3,135 3,390 2,317 2,860 2,751 2,614 2,633 3,392 2,970 1,188 1,575 3 Ashore 21:00 19:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 19:00 Embark 7:00 6:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 6:00 Estimated Passenger Disembark 21:00 19:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 19:00 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 7:00 6:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 6:00 Scheduled Ship Arrival Zaandam Le Soleal Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Volendam Seven Seas Mariner Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Baranof Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Zaandam Le Soleal Ship Date 06/09/2016 06/10/2016 06/10/2016 06/10/2016 06/11/2016 06/12/2016 06/12/2016 06/13/2016 06/13/2016 06/13/2016 06/14/2016 06/14/2016 06/14/2016 06/14/2016 06/15/2016 06/15/2016 06/15/2016 06/15/2016 06/16/2016 06/16/2016 06/16/2016 06/17/2016 06/17/2016 06/18/2016 06/18/2016 06/19/2016 06/20/2016 06/20/2016 06/20/2016 06/21/2016 06/21/2016 06/21/2016 06/21/2016 06/21/2016 06/22/2016 06/22/2016 06/22/2016 06/22/2016 06/23/2016 06/23/2016 06/23/2016 06/23/2016 06/24/2016

Appendix 1 38 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 810 330 5,577 9,720 6,435 2,430 5,720 9,104 29,300 53,555 45,724 31,850 46,690 62,168 49,289 59,400 50,985 61,348 45,458 50,025 30,168 38,052 48,270 50,952 54,810 16,587 41,524 38,090 45,724 45,023 31,850 12,150 62,168 45,252 50,025 50,985 61,348 45,458 59,400 34,685 38,052 48,270 50,952 Combined 88 450 150 8,000 9,800 1,807 3,560 2,655 9,000 5,895 9,800 4,450 2,360 2,960 8,550 14,850 13,020 12,600 15,930 12,150 16,500 16,500 16,430 13,020 13,500 10,605 13,383 13,640 13,230 11,900 10,400 13,020 12,150 15,930 13,500 13,500 16,500 16,430 13,020 16,500 10,605 13,383 13,640 Crew 660 242 3,770 6,160 3,780 1,980 7,700 3,360 6,144 21,300 38,705 32,704 22,050 34,090 46,238 37,139 42,900 34,485 44,918 32,438 36,525 21,168 27,447 34,887 37,312 41,580 10,692 29,624 27,690 32,704 32,873 22,050 46,238 31,752 36,525 34,485 44,918 32,438 42,900 26,135 27,447 34,887 37,312 Estimated CPV Impact Passenger 25 25 16 800 930 700 139 900 445 900 295 930 900 945 655 850 800 930 900 700 445 295 370 900 930 900 1,100 1,180 1,100 1,500 1,240 1,000 1,010 1,010 1,240 1,180 1,000 1,500 1,240 1,100 1,010 1,010 1,240 Ashore 0:00 6:00 17:00 20:30 21:00 21:00 19:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 21:00 20:30 21:00 17:00 13:00 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 Embark 7:00 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 8:00 6:00 5:30 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:30 7:00 7:00 7:00 9:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 Estimated Crew Disembark 44 290 770 420 110 110 770 420 768 2,130 2,867 2,336 1,575 2,435 3,425 2,751 2,860 3,135 3,390 2,317 2,435 2,352 2,614 2,633 3,392 2,970 1,188 2,116 2,130 2,336 2,435 1,575 3,425 2,352 2,435 3,135 3,390 2,317 2,860 2,751 2,614 2,633 3,392 4 Ashore 0:00 6:00 17:00 20:30 21:00 21:00 19:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 21:00 20:30 21:00 17:00 13:00 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 Embark 7:00 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 8:00 6:00 5:30 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:30 7:00 7:00 7:00 9:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 Estimated Passenger Disembark 0:00 6:00 17:00 20:30 21:00 21:00 19:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 21:00 20:30 21:00 17:00 13:00 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 7:00 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 8:00 6:00 5:30 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:30 7:00 7:00 7:00 9:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 Scheduled Ship Arrival Norwegian Sun Grand Princess Carnival Legend Volendam Le Soleal Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow American Spirit Star Princess Solstice Princess Crown Nieuw Amsterdam American Spirit Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Noordam Norwegian Sun Carnival Legend Island Princess Volendam Seven Seas Mariner Alaskan Dream Silver Shadow Of The Seas Explorer Millennium Regatta Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Ship Date 06/24/2016 06/24/2016 06/24/2016 06/25/2016 06/26/2016 06/26/2016 06/26/2016 06/27/2016 06/27/2016 06/27/2016 06/27/2016 06/28/2016 06/28/2016 06/28/2016 06/28/2016 06/28/2016 06/29/2016 06/29/2016 06/29/2016 06/29/2016 06/30/2016 06/30/2016 06/30/2016 06/30/2016 07/01/2016 07/01/2016 07/02/2016 07/02/2016 07/03/2016 07/03/2016 07/04/2016 07/04/2016 07/04/2016 07/04/2016 07/05/2016 07/05/2016 07/05/2016 07/05/2016 07/06/2016 07/06/2016 07/06/2016 07/06/2016 07/07/2016

Appendix 1 39 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 638 525 282 776 878 5,577 9,720 6,435 2,430 5,720 54,810 20,273 31,850 29,300 45,724 31,850 46,690 62,168 49,289 59,400 50,985 61,348 45,458 50,025 30,168 38,052 48,270 50,952 54,810 16,587 41,524 38,090 53,555 45,724 45,023 31,850 12,150 62,168 45,252 50,025 50,985 61,348 45,458 Combined 72 179 147 198 450 163 7,205 9,800 1,807 8,000 9,800 3,560 2,655 9,000 5,895 9,800 4,450 2,360 13,230 13,020 12,600 15,930 12,150 16,500 16,500 16,430 13,020 13,500 10,605 13,383 13,640 13,230 11,900 10,400 14,850 13,020 12,150 15,930 13,500 13,500 16,500 16,430 13,020 Crew 459 378 210 578 715 3,770 6,160 3,780 7,700 1,980 3,360 41,580 13,068 22,050 21,300 32,704 22,050 34,090 46,238 37,139 42,900 34,485 44,918 32,438 36,525 21,168 27,447 34,887 37,312 41,580 10,692 29,624 27,690 38,705 32,704 32,873 22,050 46,238 31,752 36,525 34,485 44,918 32,438 Estimated CPV Impact Passenger 21 21 12 12 25 25 945 655 700 139 800 930 700 900 445 900 295 930 900 945 655 850 800 930 900 700 445 295 900 930 1,180 1,100 1,500 1,240 1,000 1,010 1,010 1,240 1,100 1,180 1,000 1,500 1,240 Ashore 0:00 0:00 6:30 20:00 18:00 21:00 19:00 17:00 21:00 16:00 21:00 20:30 15:00 14:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 20:30 21:00 16:30 20:30 21:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 Embark 6:00 7:00 7:00 6:00 7:00 7:00 7:30 7:00 6:30 7:00 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 0:00 7:00 7:00 7:00 6:00 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 18:00 Estimated Crew Disembark 54 54 35 35 290 770 420 770 110 420 110 2,970 1,188 1,575 2,130 2,336 1,575 2,435 3,425 2,751 2,860 3,135 3,390 2,317 2,435 2,352 2,614 2,633 3,392 2,970 1,188 2,116 2,130 2,867 2,336 2,435 1,575 3,425 2,352 2,435 3,135 3,390 2,317 5 Ashore 0:00 0:00 6:30 20:00 18:00 21:00 19:00 17:00 21:00 16:00 21:00 20:30 15:00 14:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 20:30 21:00 16:30 20:30 21:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 Embark 6:00 7:00 7:00 6:00 7:00 7:00 7:30 7:00 6:30 7:00 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 0:00 7:00 7:00 7:00 6:00 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 18:00 Estimated Passenger Disembark 0:00 0:00 6:30 20:00 18:00 21:00 19:00 17:00 21:00 16:00 21:00 20:30 15:00 14:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 20:30 21:00 16:30 20:30 21:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 6:00 7:00 7:00 6:00 7:00 7:00 7:30 7:00 6:30 7:00 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 0:00 7:00 7:00 7:00 6:00 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 18:00 Scheduled Ship Arrival Disney Wonder Crystal Serenity Zaandam Le Soleal Norwegian Sun Carnival Legend Baranof Dream Volendam Island Princess Seven Seas Mariner Baranof Dream Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Noordam Island Spirit Norwegian Sun Grand Princess Carnival Legend Island Spirit Island Princess Volendam Seven Seas Mariner American Spirit Silver Shadow Of The Seas Explorer Millennium American Spirit Coral Princess Solstice Princess Crown Nieuw Amsterdam Ship Date 07/07/2016 07/07/2016 07/07/2016 07/08/2016 07/08/2016 07/08/2016 07/08/2016 07/09/2016 07/10/2016 07/10/2016 07/10/2016 07/11/2016 07/11/2016 07/11/2016 07/12/2016 07/12/2016 07/12/2016 07/12/2016 07/13/2016 07/13/2016 07/13/2016 07/13/2016 07/14/2016 07/14/2016 07/14/2016 07/14/2016 07/14/2016 07/15/2016 07/15/2016 07/15/2016 07/15/2016 07/16/2016 07/16/2016 07/17/2016 07/17/2016 07/18/2016 07/18/2016 07/18/2016 07/18/2016 07/19/2016 07/19/2016 07/19/2016 07/19/2016

Appendix 1 40 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 525 525 608 282 776 9,720 6,435 2,700 9,104 5,720 59,400 34,685 38,052 48,270 50,952 54,810 20,273 31,850 29,300 45,724 31,850 46,690 52,563 62,168 49,289 59,400 50,985 61,348 45,458 50,025 30,168 38,052 48,270 54,810 48,636 41,524 38,090 45,724 45,023 31,850 12,150 18,430 62,168 Combined 72 147 147 113 500 198 8,550 7,205 9,800 8,000 9,800 3,560 2,655 9,000 9,800 4,450 2,960 2,360 6,550 16,500 10,605 13,383 13,640 13,230 13,020 12,600 14,575 15,930 12,150 16,500 16,500 16,430 13,020 13,500 10,605 13,383 13,230 13,020 11,900 10,400 13,020 12,150 15,930 Crew 378 378 495 210 578 6,160 3,780 2,200 7,700 6,144 3,360 42,900 26,135 27,447 34,887 37,312 41,580 13,068 22,050 21,300 32,704 22,050 34,090 37,988 46,238 37,139 42,900 34,485 44,918 32,438 36,525 21,168 27,447 34,887 41,580 35,616 29,624 27,690 32,704 32,873 22,050 11,880 46,238 Estimated CPV Impact Passenger 21 21 25 25 12 12 900 945 655 700 800 930 700 900 445 900 295 930 900 945 850 800 930 900 700 445 370 295 655 1,100 1,010 1,010 1,240 1,100 1,180 1,100 1,500 1,240 1,000 1,010 1,010 1,240 1,180 Ashore 0:00 0:00 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 14:30 17:00 21:00 21:00 20:30 15:00 14:30 20:15 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 17:00 16:30 15:00 17:00 20:30 Embark 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:30 7:00 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 0:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 9:00 0:00 7:00 7:00 7:00 19:30 18:00 Estimated Crew Disembark 54 54 35 35 770 420 110 110 770 768 420 2,860 2,751 2,614 2,633 3,392 2,970 1,188 1,575 2,130 2,336 1,575 2,435 2,867 3,425 2,751 2,860 3,135 3,390 2,317 2,435 2,352 2,614 2,633 2,970 3,392 2,116 2,130 2,336 2,435 1,575 1,188 3,425 6 Ashore 0:00 0:00 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 14:30 17:00 21:00 21:00 20:30 15:00 14:30 20:15 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 17:00 16:30 15:00 17:00 20:30 Embark 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:30 7:00 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 0:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 9:00 0:00 7:00 7:00 7:00 19:30 18:00 Estimated Passenger Disembark 0:00 0:00 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 14:30 17:00 21:00 21:00 20:30 15:00 14:30 20:15 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 17:00 16:30 15:00 17:00 20:30 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:30 7:00 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 0:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 9:00 0:00 7:00 7:00 7:00 19:30 18:00 Scheduled Ship Arrival Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Zaandam Baranof Dream Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Baranof Dream Grand Princess Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam American Spirit Coral Princess Millennium Norwegian Jewel Norwegian Pearl American Spirit Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Volendam Island Spirit Seven Seas Mariner Regatta Island Spirit Silver Shadow Crystal Serenity Of The Seas Explorer Ship Date 07/20/2016 07/20/2016 07/20/2016 07/20/2016 07/21/2016 07/21/2016 07/21/2016 07/21/2016 07/21/2016 07/22/2016 07/22/2016 07/23/2016 07/24/2016 07/24/2016 07/24/2016 07/25/2016 07/25/2016 07/25/2016 07/25/2016 07/26/2016 07/26/2016 07/26/2016 07/26/2016 07/26/2016 07/27/2016 07/27/2016 07/27/2016 07/27/2016 07/27/2016 07/28/2016 07/28/2016 07/28/2016 07/29/2016 07/29/2016 07/30/2016 07/30/2016 07/30/2016 07/31/2016 07/31/2016 07/31/2016 08/01/2016 08/01/2016 08/01/2016

Appendix 1 41 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 375 9,720 6,435 5,720 45,252 50,025 50,985 61,348 45,458 59,400 34,685 38,052 48,270 58,513 54,810 48,636 31,850 29,300 45,724 31,850 46,690 62,168 49,289 59,400 50,985 61,348 45,458 50,025 30,168 38,052 48,270 54,810 48,636 41,524 20,273 38,090 45,724 57,522 45,023 31,850 12,150 62,168 45,252 Combined 105 8,550 9,800 8,000 9,800 3,560 2,655 9,000 7,205 9,800 4,450 2,360 13,500 13,500 16,500 16,430 13,020 16,500 10,605 13,383 16,225 13,230 13,020 13,020 12,600 15,930 12,150 16,500 16,500 16,430 13,020 13,500 10,605 13,383 13,230 13,020 11,900 10,400 13,020 15,950 12,150 15,930 13,500 Crew 270 6,160 3,780 7,700 3,360 31,752 36,525 34,485 44,918 32,438 42,900 26,135 27,447 34,887 42,288 41,580 35,616 22,050 21,300 32,704 22,050 34,090 46,238 37,139 42,900 34,485 44,918 32,438 36,525 21,168 27,447 34,887 41,580 35,616 29,624 13,068 27,690 32,704 41,572 32,873 22,050 46,238 31,752 Estimated CPV Impact Passenger 21 900 930 900 945 700 800 930 700 900 445 900 295 930 900 945 850 655 800 930 900 700 445 295 1,000 1,500 1,240 1,100 1,010 1,010 1,100 1,240 1,180 1,100 1,500 1,240 1,000 1,010 1,010 1,240 1,100 1,180 1,000 Ashore 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 20:15 20:00 17:00 21:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 18:00 20:00 21:00 12:30 20:30 20:30 21:00 17:00 15:00 20:30 20:30 Embark 7:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:30 6:00 7:00 7:00 7:00 7:00 7:00 7:00 Estimated Crew Disembark 54 770 420 770 420 2,352 2,435 3,135 3,390 2,317 2,860 2,751 2,614 2,633 2,867 2,970 3,392 1,575 2,130 2,336 1,575 2,435 3,425 2,751 2,860 3,135 3,390 2,317 2,435 2,352 2,614 2,633 2,970 3,392 2,116 1,188 2,130 2,336 2,867 2,435 1,575 3,425 2,352 7 Ashore 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 20:15 20:00 17:00 21:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 18:00 20:00 21:00 12:30 20:30 20:30 21:00 17:00 15:00 20:30 20:30 Embark 7:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:30 6:00 7:00 7:00 7:00 7:00 7:00 7:00 Estimated Passenger Disembark 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 20:15 20:00 17:00 21:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 18:00 20:00 21:00 12:30 20:30 20:30 21:00 17:00 15:00 20:30 20:30 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 7:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:30 6:00 7:00 7:00 7:00 7:00 7:00 7:00 Scheduled Ship Arrival Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Grand Princess Disney Wonder Ruby Princess Zaandam Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Crystal Serenity Norwegian Sun Carnival Legend Baranof Dream Grand Princess Island Princess Volendam Seven Seas Mariner Silver Shadow Of The Seas Explorer Millennium Ship Date 08/01/2016 08/02/2016 08/02/2016 08/02/2016 08/02/2016 08/03/2016 08/03/2016 08/03/2016 08/03/2016 08/04/2016 08/04/2016 08/04/2016 08/04/2016 08/05/2016 08/05/2016 08/06/2016 08/07/2016 08/07/2016 08/08/2016 08/08/2016 08/08/2016 08/09/2016 08/09/2016 08/09/2016 08/09/2016 08/10/2016 08/10/2016 08/10/2016 08/10/2016 08/11/2016 08/11/2016 08/11/2016 08/12/2016 08/12/2016 08/12/2016 08/12/2016 08/13/2016 08/13/2016 08/13/2016 08/14/2016 08/15/2016 08/15/2016 08/15/2016

Appendix 1 42 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 330 750 489 9,720 6,435 5,720 10,242 50,025 50,985 61,348 45,458 59,400 34,685 38,052 48,270 54,810 48,636 31,850 29,300 45,724 31,850 46,690 62,168 49,289 59,400 50,985 61,348 45,458 50,025 30,168 38,052 48,270 48,636 41,524 38,090 45,724 45,023 31,850 62,168 45,252 50,025 50,985 61,348 Combined 88 210 121 3,330 8,550 9,800 8,000 9,800 3,560 2,655 9,000 9,800 2,360 13,500 16,500 16,430 13,020 16,500 10,605 13,383 13,230 13,020 13,020 12,600 15,930 12,150 16,500 16,500 16,430 13,020 13,500 10,605 13,383 13,020 11,900 10,400 13,020 12,150 15,930 13,500 13,500 16,500 16,430 Crew 242 540 368 6,912 6,160 3,780 3,360 36,525 34,485 44,918 32,438 42,900 26,135 27,447 34,887 41,580 35,616 22,050 21,300 32,704 22,050 34,090 46,238 37,139 42,900 34,485 44,918 32,438 36,525 21,168 27,447 34,887 35,616 29,624 27,690 32,704 32,873 22,050 46,238 31,752 36,525 34,485 44,918 Estimated CPV Impact Passenger 16 21 21 370 900 930 900 945 700 800 930 700 900 445 900 295 930 900 850 800 930 900 700 295 900 1,500 1,240 1,100 1,010 1,010 1,240 1,180 1,100 1,500 1,240 1,000 1,010 1,010 1,240 1,180 1,000 1,500 1,240 Ashore 17:00 20:30 18:00 20:15 21:00 13:00 20:30 16:30 17:30 20:15 20:00 20:00 17:00 21:00 17:30 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 21:00 20:00 21:00 20:30 21:00 15:00 20:30 20:30 20:30 18:00 20:15 Embark 8:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 10:00 11:45 Estimated Crew Disembark 44 54 64 768 770 420 420 2,435 3,135 3,390 2,317 2,860 2,751 2,614 2,633 2,970 3,392 1,575 2,130 2,336 1,575 2,435 3,425 2,751 2,860 3,135 3,390 2,317 2,435 2,352 2,614 2,633 3,392 2,116 2,130 2,336 2,435 1,575 3,425 2,352 2,435 3,135 3,390 8 Ashore 17:00 20:30 18:00 20:15 21:00 13:00 20:30 16:30 17:30 20:15 20:00 20:00 17:00 21:00 17:30 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 21:00 20:00 21:00 20:30 21:00 15:00 20:30 20:30 20:30 18:00 20:15 Embark 8:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 10:00 11:45 Estimated Passenger Disembark 17:00 20:30 18:00 20:15 21:00 13:00 20:30 16:30 17:30 20:15 20:00 20:00 17:00 21:00 17:30 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 21:00 20:00 21:00 20:30 21:00 15:00 20:30 20:30 20:30 18:00 20:15 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 8:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 10:00 11:45 Scheduled Ship Arrival Regatta Coral Princess Solstice Princess Crown Nieuw Amsterdam Alaskan Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Baranof Dream Disney Wonder Ruby Princess Zaandam Admiralty Dream Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Ship Date 08/15/2016 08/16/2016 08/16/2016 08/16/2016 08/16/2016 08/16/2016 08/17/2016 08/17/2016 08/17/2016 08/17/2016 08/17/2016 08/18/2016 08/18/2016 08/18/2016 08/18/2016 08/19/2016 08/19/2016 08/20/2016 08/21/2016 08/21/2016 08/22/2016 08/22/2016 08/22/2016 08/23/2016 08/23/2016 08/23/2016 08/23/2016 08/24/2016 08/24/2016 08/24/2016 08/24/2016 08/25/2016 08/25/2016 08/26/2016 08/26/2016 08/27/2016 08/27/2016 08/29/2016 08/29/2016 08/29/2016 08/30/2016 08/30/2016 08/30/2016

Appendix 1 43 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 330 525 6,435 5,720 45,458 59,400 34,685 38,052 48,270 48,636 31,850 29,300 53,555 45,724 31,850 46,690 62,168 49,289 59,400 50,985 61,348 45,458 50,025 38,052 48,270 48,636 41,524 38,090 45,724 45,023 31,850 62,168 50,025 43,637 61,348 45,458 59,400 38,052 48,270 48,636 31,850 29,300 31,850 Combined 88 147 8,550 9,800 8,000 9,800 2,655 9,800 2,360 9,800 8,000 9,800 13,020 16,500 10,605 13,383 13,020 14,850 13,020 12,600 15,930 12,150 16,500 16,500 16,430 13,020 13,500 10,605 13,383 13,020 11,900 10,400 13,020 12,150 15,930 13,500 12,100 16,430 13,020 16,500 10,605 13,383 13,020 Crew 242 378 3,780 3,360 32,438 42,900 26,135 27,447 34,887 35,616 22,050 21,300 38,705 32,704 22,050 34,090 46,238 37,139 42,900 34,485 44,918 32,438 36,525 27,447 34,887 35,616 29,624 27,690 32,704 32,873 22,050 46,238 36,525 31,537 44,918 32,438 42,900 27,447 34,887 35,616 22,050 21,300 22,050 Estimated CPV Impact Passenger 16 21 930 900 700 800 930 700 900 900 295 930 900 850 800 930 900 700 295 900 930 700 800 700 1,100 1,010 1,010 1,240 1,100 1,180 1,100 1,500 1,240 1,010 1,010 1,240 1,180 1,100 1,240 1,100 1,010 1,010 1,240 Ashore 21:00 20:30 16:30 17:30 20:15 17:00 21:00 17:00 20:30 21:00 21:00 20:30 13:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 14:30 20:00 21:00 20:30 21:00 15:00 20:30 20:30 17:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 17:00 21:00 Embark 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 6:30 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 7:00 7:00 7:00 5:30 6:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:00 7:00 Estimated Crew Disembark 44 54 420 420 2,317 2,860 2,751 2,614 2,633 3,392 1,575 2,130 2,867 2,336 1,575 2,435 3,425 2,751 2,860 3,135 3,390 2,317 2,435 2,614 2,633 3,392 2,116 2,130 2,336 2,435 1,575 3,425 2,435 2,867 3,390 2,317 2,860 2,614 2,633 3,392 1,575 2,130 1,575 9 Ashore 21:00 20:30 16:30 17:30 20:15 17:00 21:00 17:00 20:30 21:00 21:00 20:30 13:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 14:30 20:00 21:00 20:30 21:00 15:00 20:30 20:30 17:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 17:00 21:00 Embark 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 6:30 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 7:00 7:00 7:00 5:30 6:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:00 7:00 Estimated Passenger Disembark 21:00 20:30 16:30 17:30 20:15 17:00 21:00 17:00 20:30 21:00 21:00 20:30 13:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 14:30 20:00 21:00 20:30 21:00 15:00 20:30 20:30 17:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 17:00 21:00 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 6:30 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 7:00 7:00 7:00 5:30 6:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:00 7:00 Scheduled Ship Arrival Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Zaandam Norwegian Sun Grand Princess Carnival Legend Volendam Island Princess Alaskan Dream Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Norwegian Jewel Norwegian Pearl Ruby Princess Noordam Baranof Dream Norwegian Sun Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Coral Princess Grand Princess Princess Crown Nieuw Amsterdam Star Princess Norwegian Jewel Norwegian Pearl Ruby Princess Zaandam Norwegian Sun Volendam Ship Date 08/30/2016 08/31/2016 08/31/2016 08/31/2016 08/31/2016 09/01/2016 09/01/2016 09/02/2016 09/02/2016 09/02/2016 09/03/2016 09/04/2016 09/04/2016 09/05/2016 09/05/2016 09/05/2016 09/06/2016 09/06/2016 09/06/2016 09/06/2016 09/07/2016 09/07/2016 09/07/2016 09/08/2016 09/08/2016 09/08/2016 09/09/2016 09/09/2016 09/10/2016 09/10/2016 09/12/2016 09/12/2016 09/13/2016 09/13/2016 09/13/2016 09/13/2016 09/14/2016 09/14/2016 09/14/2016 09/15/2016 09/15/2016 09/16/2016 09/17/2016

Appendix 1 44 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 53,460 45,458 48,019 48,270 41,524 38,823 31,850 45,458 15,436,028 Combined 9,800 14,850 13,020 13,383 13,383 11,900 10,600 13,020 4,322,396 Crew 38,610 32,438 34,636 34,887 29,624 28,223 22,050 32,438 11,113,632 Estimated CPV Impact Passenger 930 850 800 700 930 1,100 1,010 1,010 Ashore 20:30 21:00 20:15 20:15 21:00 20:15 21:00 21:00 Embark 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 Estimated Crew Disembark 2,860 2,317 2,614 2,633 2,116 2,130 1,575 2,317 Ashore 10 20:30 21:00 20:15 20:15 21:00 20:15 21:00 21:00 Embark 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 Estimated Passenger Disembark 20:30 21:00 20:15 20:15 21:00 20:15 21:00 21:00 2016 Estimated CPV Impact – Skagway Maximum Scenario Departure 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 Scheduled Ship Arrival Star Princess Nieuw Amsterdam Norwegian Jewel Norwegian Pearl Noordam Norwegian Sun Volendam Nieuw Amsterdam 395 Port Calls in 2016 Ship Date Totals 09/20/2016 09/20/2016 09/21/2016 09/21/2016 09/21/2016 09/22/2016 09/24/2016 09/27/2016

Appendix 1 45 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 160 2,839 7,660 11,737 29,481 26,937 20,262 31,254 40,948 30,402 29,481 23,379 26,937 30,186 20,262 31,385 34,780 28,372 30,402 29,481 33,322 17,438 23,379 31,254 30,186 25,219 26,937 27,210 29,446 20,262 41,138 28,841 33,322 30,402 40,049 29,481 39,281 21,360 23,379 31,254 36,988 30,186 Combined 13 445 1,576 3,069 2,805 2,310 3,106 3,906 3,600 3,069 2,273 2,805 2,790 2,310 3,038 3,465 2,604 3,600 3,069 3,240 1,800 2,273 3,106 2,790 2,460 2,805 2,790 2,835 2,310 3,717 3,150 1,072 3,240 3,600 3,813 3,069 3,960 1,755 2,273 3,106 3,124 2,790 Crew 147 2,394 6,588 10,161 26,412 24,132 17,952 28,148 37,042 26,802 26,412 21,106 24,132 27,396 17,952 28,347 31,315 25,768 26,802 26,412 30,082 15,638 21,106 28,148 27,396 22,759 24,132 24,420 26,611 17,952 37,421 25,691 30,082 26,802 36,236 26,412 35,321 19,605 21,106 28,148 33,864 27,396 Estimated CPV Impact Passenger 5 89 197 279 255 210 303 372 450 279 303 255 372 210 270 330 372 450 279 270 300 303 303 372 240 255 279 270 210 354 300 134 270 450 372 279 330 270 303 303 284 372 Ashore 16:30 19:30 19:30 19:30 18:45 19:00 16:30 19:30 16:00 19:30 15:30 19:30 19:15 19:00 15:30 16:30 19:30 19:00 14:30 16:00 18:45 15:30 18:45 19:30 18:30 19:00 19:30 13:30 19:00 19:00 17:30 19:00 16:30 18:45 19:30 19:00 15:00 16:00 18:45 11:30 18:30 15:30 Embark 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:00 8:30 8:00 8:30 8:30 8:30 8:30 7:00 8:30 8:30 8:30 8:00 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 9:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 9:00 7:30 8:00 Estimated Crew Disembark 42 399 732 1,129 2,201 2,011 1,496 2,502 3,221 2,978 2,201 2,483 2,011 3,223 1,496 2,314 2,723 3,221 2,978 2,201 2,314 2,234 2,483 2,502 3,223 2,023 2,011 2,220 2,314 1,496 3,254 2,234 2,314 2,978 3,221 2,201 2,717 2,614 2,483 2,502 2,822 3,223 1 Ashore 17:00 20:00 20:00 20:00 19:15 19:30 17:00 20:00 16:30 20:00 16:00 20:00 19:45 19:30 16:00 17:00 20:00 19:30 15:00 16:30 19:15 16:00 19:15 20:00 19:00 19:30 20:00 14:00 19:30 19:30 18:00 19:30 17:00 19:15 20:00 19:30 15:30 16:30 19:15 12:00 19:00 16:00 Embark 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 7:30 8:00 7:30 8:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:30 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 8:30 7:00 7:30 Estimated Passenger Disembark 2016 Estimated CPV Impact – Skagway High Scenario 18:00 21:00 21:00 21:00 20:15 20:30 18:00 21:00 17:30 21:00 17:00 21:00 20:45 20:30 17:00 18:00 21:00 20:30 16:00 17:30 20:15 17:00 20:15 21:00 20:00 20:30 21:00 15:00 20:30 20:30 19:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 13:00 20:00 17:00 Departure 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 6:30 7:00 6:30 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 6:00 6:30 Scheduled Ship Arrival Ship Crystal Serenity Nieuw Amsterdam Noordam Volendam Norwegian Pearl Princess Crown Solstice Nieuw Amsterdam Norwegian Jewel Noordam Ruby Princess Volendam Island Princess Grand Princess Princess Crown Solstice Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Norwegian Sun Noordam Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Millennium Seven Seas Mariner Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Alaskan Dream Disney Wonder Ruby Princess Date 04/29/2016 05/03/2016 05/04/2016 05/07/2016 05/08/2016 05/09/2016 05/10/2016 05/10/2016 05/11/2016 05/11/2016 05/12/2016 05/14/2016 05/15/2016 05/15/2016 05/17/2016 05/17/2016 05/17/2016 05/18/2016 05/18/2016 05/18/2016 05/18/2016 05/19/2016 05/19/2016 05/19/2016 05/20/2016 05/21/2016 05/21/2016 05/23/2016 05/23/2016 05/23/2016 05/23/2016 05/24/2016 05/24/2016 05/24/2016 05/24/2016 05/25/2016 05/25/2016 05/25/2016 05/25/2016 05/25/2016 05/26/2016 05/26/2016

Appendix 1 46 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 279 144 533 165 329 3,327 5,769 6,794 2,839 33,253 20,262 29,709 20,262 29,446 41,138 32,896 39,281 30,402 40,049 29,481 33,322 17,438 23,379 31,254 36,988 30,186 26,937 24,653 29,709 32,030 34,780 20,262 41,138 28,841 33,322 30,402 40,049 29,481 39,281 21,360 23,379 31,254 Combined 24 12 54 12 24 534 666 938 445 3,300 2,310 3,069 2,310 2,835 3,717 2,835 3,960 3,600 3,813 3,069 3,240 1,800 2,273 3,106 3,124 2,790 2,805 2,400 3,069 3,105 3,465 2,310 3,717 3,150 3,240 3,600 3,813 3,069 3,960 1,755 2,273 3,106 Crew 255 132 479 153 305 2,793 5,103 5,856 2,394 29,953 17,952 26,640 17,952 26,611 37,421 30,061 35,321 26,802 36,236 26,412 30,082 15,638 21,106 28,148 33,864 27,396 24,132 22,253 26,640 28,925 31,315 17,952 37,421 25,691 30,082 26,802 36,236 26,412 35,321 19,605 21,106 28,148 Estimated CPV Impact Passenger 6 4 4 6 6 89 89 330 210 279 210 270 354 270 330 450 372 279 270 300 303 303 284 372 255 240 279 270 330 210 111 134 354 300 270 450 372 279 330 270 303 303 Ashore 18:30 19:30 19:30 19:30 13:00 19:00 19:00 19:00 15:30 19:00 16:30 18:45 19:30 19:00 14:30 16:00 18:45 18:30 15:30 19:30 18:30 19:30 19:00 19:00 19:30 15:30 22:30 15:30 15:00 13:30 19:00 19:00 19:00 16:30 18:45 19:30 11:00 19:00 15:00 16:00 18:45 13:00 Embark 8:30 8:30 8:30 8:30 9:00 8:30 8:30 8:30 9:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 7:30 8:00 8:30 8:30 8:30 7:30 8:30 8:30 9:30 8:30 1:30 8:30 8:30 8:30 7:00 8:30 8:30 8:30 9:00 7:00 8:30 8:30 8:30 9:00 19:30 Estimated Crew Disembark 51 33 33 51 61 399 729 732 399 2,723 1,496 2,220 1,496 2,314 3,254 2,614 2,717 2,978 3,221 2,201 2,314 2,234 2,483 2,502 2,822 3,223 2,011 2,023 2,220 2,314 2,723 1,496 3,254 2,234 2,314 2,978 3,221 2,201 2,717 2,614 2,483 2,502 2 Ashore 19:00 20:00 20:00 20:00 13:30 19:30 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 19:00 16:00 20:00 19:00 20:00 19:30 19:30 20:00 16:00 23:00 16:00 15:30 14:00 19:30 19:30 19:30 17:00 19:15 20:00 11:30 19:30 15:30 16:30 19:15 13:30 Embark 8:00 8:00 8:00 8:00 8:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:30 8:00 8:00 8:00 7:00 8:00 8:00 9:00 8:00 1:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 8:30 6:30 8:00 8:00 8:00 8:30 19:00 Estimated Passenger Disembark 0:00 2016 Estimated CPV Impact – Skagway High Scenario 20:00 21:00 21:00 21:00 14:30 20:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 20:30 21:00 17:00 17:00 16:30 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 14:30 Departure 7:00 7:00 7:00 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 6:00 7:00 7:00 8:00 7:00 0:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 7:30 18:00 Scheduled Ship Arrival Ship Grand Princess Zaandam Carnival Legend Volendam Baranof Dream Island Princess Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Grand Princess Volendam Regatta Island Spirit Seven Seas Mariner Island Spirit Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Baranof Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Admiralty Dream Date 05/26/2016 05/26/2016 05/27/2016 05/28/2016 05/28/2016 05/29/2016 05/30/2016 05/30/2016 05/30/2016 05/31/2016 05/31/2016 05/31/2016 05/31/2016 06/01/2016 06/01/2016 06/01/2016 06/01/2016 06/02/2016 06/02/2016 06/02/2016 06/03/2016 06/03/2016 06/04/2016 06/04/2016 06/04/2016 06/04/2016 06/04/2016 06/05/2016 06/05/2016 06/06/2016 06/06/2016 06/06/2016 06/07/2016 06/07/2016 06/07/2016 06/07/2016 06/07/2016 06/08/2016 06/08/2016 06/08/2016 06/08/2016 06/08/2016

Appendix 1 47 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 165 3,456 5,062 3,327 6,794 2,839 36,988 30,186 20,262 17,864 29,709 20,262 30,738 41,138 32,896 39,281 30,402 40,049 29,481 33,322 17,438 23,379 31,254 36,988 30,186 26,937 24,653 29,709 29,446 20,262 41,138 28,841 33,322 30,402 40,049 29,481 39,281 21,360 23,379 31,254 31,983 36,988 Combined 12 420 670 534 938 445 3,124 2,790 2,310 1,680 3,069 2,310 2,970 3,717 2,835 3,960 3,600 3,813 3,069 3,240 1,800 2,273 3,106 3,124 2,790 2,805 2,400 3,069 2,835 2,310 3,717 3,150 3,240 3,600 3,813 3,069 3,960 1,755 2,273 3,106 2,976 3,124 Crew 153 3,036 4,392 2,793 5,856 2,394 33,864 27,396 17,952 16,184 26,640 17,952 27,768 37,421 30,061 35,321 26,802 36,236 26,412 30,082 15,638 21,106 28,148 33,864 27,396 24,132 22,253 26,640 26,611 17,952 37,421 25,691 30,082 26,802 36,236 26,412 35,321 19,605 21,106 28,148 29,007 33,864 Estimated CPV Impact Passenger 6 42 89 89 284 372 210 240 279 210 270 134 354 270 330 450 372 279 270 300 303 303 284 372 255 240 279 270 210 134 354 300 270 450 372 279 330 270 303 303 372 284 Ashore 18:30 15:30 19:30 17:30 15:30 19:30 19:30 19:00 13:30 19:00 19:00 15:30 19:00 16:30 18:45 19:30 19:00 14:30 16:00 18:45 18:30 15:30 19:30 18:30 19:30 19:00 19:30 15:30 13:30 19:00 19:00 19:00 16:30 18:45 19:30 11:00 19:00 15:00 16:00 18:45 15:30 18:30 Embark 7:30 8:00 8:30 7:30 8:30 8:30 8:30 8:00 8:30 8:30 8:30 9:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 7:30 8:00 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 7:00 8:30 8:30 8:30 9:00 7:00 8:30 8:30 8:30 7:30 7:30 Estimated Crew Disembark 51 276 732 399 732 399 2,822 3,223 1,496 2,023 2,220 1,496 2,314 3,254 2,614 2,717 2,978 3,221 2,201 2,314 2,234 2,483 2,502 2,822 3,223 2,011 2,023 2,220 2,314 1,496 3,254 2,234 2,314 2,978 3,221 2,201 2,717 2,614 2,483 2,502 3,223 2,822 3 Ashore 19:00 16:00 20:00 18:00 16:00 20:00 20:00 19:30 14:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 19:00 16:00 20:00 19:00 20:00 19:30 20:00 16:00 14:00 19:30 19:30 19:30 17:00 19:15 20:00 11:30 19:30 15:30 16:30 19:15 16:00 19:00 Embark 7:00 7:30 8:00 7:00 8:00 8:00 8:00 7:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:30 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 8:30 6:30 8:00 8:00 8:00 7:00 7:00 Estimated Passenger Disembark 2016 Estimated CPV Impact – Skagway High Scenario 20:00 17:00 21:00 19:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 17:00 20:00 Departure 6:00 6:30 7:00 6:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:00 Scheduled Ship Arrival Ship Disney Wonder Ruby Princess Zaandam Le Soleal Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Volendam Seven Seas Mariner Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Baranof Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Date 06/09/2016 06/09/2016 06/09/2016 06/10/2016 06/10/2016 06/10/2016 06/11/2016 06/12/2016 06/12/2016 06/13/2016 06/13/2016 06/13/2016 06/14/2016 06/14/2016 06/14/2016 06/14/2016 06/15/2016 06/15/2016 06/15/2016 06/15/2016 06/16/2016 06/16/2016 06/16/2016 06/17/2016 06/17/2016 06/18/2016 06/18/2016 06/19/2016 06/20/2016 06/20/2016 06/20/2016 06/21/2016 06/21/2016 06/21/2016 06/21/2016 06/21/2016 06/22/2016 06/22/2016 06/22/2016 06/22/2016 06/23/2016 06/23/2016

Appendix 1 48 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 444 160 3,456 3,456 5,062 3,327 1,800 9,085 6,794 2,839 4,929 11,737 20,262 17,864 34,780 29,709 20,262 30,738 41,138 32,896 39,281 30,402 40,049 29,481 33,322 17,438 23,379 31,254 31,983 36,988 26,937 24,653 29,709 29,446 20,262 41,138 28,841 33,322 30,402 40,049 29,481 39,281 Combined 24 13 420 420 670 534 120 938 445 555 1,576 2,310 1,680 3,465 3,069 2,310 2,970 3,717 2,835 3,960 3,600 3,813 3,069 3,240 1,800 2,273 3,106 2,976 3,124 1,182 2,805 2,400 3,069 2,835 2,310 3,717 3,150 3,240 3,600 3,813 3,069 3,960 Crew 420 147 3,036 3,036 4,392 2,793 1,680 7,903 5,856 2,394 4,374 10,161 17,952 16,184 31,315 26,640 17,952 27,768 37,421 30,061 35,321 26,802 36,236 26,412 30,082 15,638 21,106 28,148 29,007 33,864 24,132 22,253 26,640 26,611 17,952 37,421 25,691 30,082 26,802 36,236 26,412 35,321 Estimated CPV Impact Passenger 8 8 5 42 42 89 89 197 210 240 330 279 210 270 134 354 270 330 450 372 279 270 300 303 303 372 284 197 255 240 279 270 210 134 354 300 111 270 450 372 279 330 Ashore 4:30 16:30 19:30 17:30 15:30 19:00 19:30 19:30 17:30 19:00 13:30 19:00 19:00 15:30 22:30 19:00 16:30 18:45 19:30 19:00 14:30 16:00 18:45 15:30 18:30 14:30 19:30 18:30 19:30 19:00 19:30 15:30 11:30 13:30 19:00 19:00 15:30 19:00 16:30 18:45 19:30 19:00 Embark 8:30 8:30 7:30 8:30 8:30 8:30 8:30 7:30 8:00 8:30 8:30 8:30 9:30 7:30 7:00 8:30 8:30 8:30 1:30 7:00 8:30 8:30 8:30 7:30 7:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 9:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 7:00 10:30 Estimated Crew Disembark 42 276 276 732 399 105 105 732 399 729 1,129 1,496 2,023 2,723 2,220 1,496 2,314 3,254 2,614 2,717 2,978 3,221 2,201 2,314 2,234 2,483 2,502 3,223 2,822 1,129 2,011 2,023 2,220 2,314 1,496 3,254 2,234 2,314 2,978 3,221 2,201 2,717 4 Ashore 5:00 17:00 20:00 18:00 16:00 19:30 20:00 20:00 18:00 19:30 14:00 19:30 19:30 16:00 23:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 16:00 19:00 15:00 20:00 19:00 20:00 19:30 20:00 16:00 12:00 14:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 Embark 8:00 8:00 7:00 8:00 8:00 8:00 8:00 7:00 7:30 8:00 8:00 8:00 9:00 7:00 6:30 8:00 8:00 8:00 1:00 6:30 8:00 8:00 8:00 7:00 7:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 6:30 10:00 Estimated Passenger Disembark 0:00 6:00 2016 Estimated CPV Impact – Skagway High Scenario 18:00 21:00 19:00 17:00 20:30 21:00 21:00 19:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 21:00 20:30 21:00 17:00 13:00 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 Departure 7:00 7:00 6:00 7:00 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 8:00 6:00 5:30 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:30 7:00 7:00 7:00 9:00 5:30 7:00 7:00 7:00 5:30 Scheduled Ship Arrival Ship Crystal Serenity Zaandam Le Soleal Norwegian Sun Grand Princess Carnival Legend Volendam Le Soleal Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow American Spirit Star Princess Solstice Princess Crown Nieuw Amsterdam American Spirit Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Noordam Norwegian Sun Carnival Legend Island Princess Volendam Seven Seas Mariner Alaskan Dream Silver Shadow Of The Seas Explorer Millennium Regatta Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Date 06/23/2016 06/23/2016 06/24/2016 06/24/2016 06/24/2016 06/24/2016 06/25/2016 06/26/2016 06/26/2016 06/26/2016 06/27/2016 06/27/2016 06/27/2016 06/27/2016 06/28/2016 06/28/2016 06/28/2016 06/28/2016 06/28/2016 06/29/2016 06/29/2016 06/29/2016 06/29/2016 06/30/2016 06/30/2016 06/30/2016 06/30/2016 07/01/2016 07/01/2016 07/02/2016 07/02/2016 07/03/2016 07/03/2016 07/04/2016 07/04/2016 07/04/2016 07/04/2016 07/05/2016 07/05/2016 07/05/2016 07/05/2016 07/06/2016

Appendix 1 49 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 365 279 144 533 3,456 5,062 3,327 9,085 6,794 1,800 2,839 21,360 23,379 31,254 31,983 36,988 11,737 20,262 17,864 29,709 20,262 30,738 41,138 32,896 39,281 30,402 40,049 29,481 33,322 17,438 23,379 31,254 31,983 36,988 26,937 24,653 34,780 29,709 29,446 20,262 41,138 28,841 Combined 33 24 12 54 420 670 534 938 120 445 1,755 2,273 3,106 2,976 3,124 1,576 2,310 1,680 3,069 2,310 2,970 3,717 2,835 3,960 3,600 3,813 3,069 3,240 1,800 2,273 3,106 2,976 3,124 1,182 2,805 2,400 3,465 3,069 2,835 2,310 3,717 3,150 Crew 332 255 132 479 3,036 4,392 2,793 7,903 5,856 1,680 2,394 19,605 21,106 28,148 29,007 33,864 10,161 17,952 16,184 26,640 17,952 27,768 37,421 30,061 35,321 26,802 36,236 26,412 30,082 15,638 21,106 28,148 29,007 33,864 24,132 22,253 31,315 26,640 26,611 17,952 37,421 25,691 Estimated CPV Impact Passenger 6 6 4 4 8 42 89 89 270 303 303 372 284 197 210 240 279 210 270 134 354 270 330 450 372 279 270 300 303 303 372 284 197 255 240 330 279 270 210 134 354 300 Ashore 15:00 16:00 18:45 15:30 18:30 16:30 19:30 17:30 15:30 19:30 14:30 19:30 19:00 13:30 13:00 19:00 19:00 15:30 19:00 16:30 18:45 19:30 19:00 14:30 16:00 18:45 15:30 18:30 14:30 19:30 22:30 18:30 19:00 19:30 15:00 19:00 19:30 15:30 22:30 13:30 19:00 19:00 Embark 8:30 8:30 8:30 7:30 7:30 8:30 8:30 7:30 8:30 8:30 9:00 8:30 8:00 8:30 9:00 8:30 8:30 9:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 7:30 7:30 8:30 8:30 8:30 8:30 8:30 1:30 8:30 8:30 8:30 7:30 8:30 8:30 8:30 19:30 Estimated Crew Disembark 51 51 33 33 276 732 399 732 105 399 2,614 2,483 2,502 3,223 2,822 1,129 1,496 2,023 2,220 1,496 2,314 3,254 2,614 2,717 2,978 3,221 2,201 2,314 2,234 2,483 2,502 3,223 2,822 1,129 2,011 2,023 2,723 2,220 2,314 1,496 3,254 2,234 5 Ashore 15:30 16:30 19:15 16:00 19:00 17:00 20:00 18:00 16:00 20:00 15:00 20:00 19:30 14:00 13:30 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 16:00 19:00 15:00 20:00 23:00 19:00 19:30 20:00 15:30 19:30 20:00 16:00 23:00 14:00 19:30 19:30 Embark 8:00 8:00 8:00 7:00 7:00 8:00 8:00 7:00 8:00 8:00 8:30 8:00 7:30 8:00 8:30 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:00 8:00 8:00 8:00 8:00 8:00 1:00 8:00 8:00 8:00 7:00 8:00 8:00 8:00 19:00 Estimated Passenger Disembark 0:00 0:00 2016 Estimated CPV Impact – Skagway High Scenario 16:30 17:30 20:15 17:00 20:00 18:00 21:00 19:00 17:00 21:00 16:00 21:00 20:30 15:00 14:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 20:30 21:00 16:30 20:30 21:00 17:00 15:00 20:30 20:30 Departure 7:00 7:00 7:00 6:00 6:00 7:00 7:00 6:00 7:00 7:00 7:30 7:00 6:30 7:00 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 0:00 7:00 7:00 7:00 6:00 7:00 7:00 7:00 18:00 Scheduled Ship Arrival Ship Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Zaandam Le Soleal Norwegian Sun Carnival Legend Baranof Dream Volendam Island Princess Seven Seas Mariner Baranof Dream Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Noordam Island Spirit Norwegian Sun Grand Princess Carnival Legend Island Spirit Island Princess Volendam Seven Seas Mariner American Spirit Silver Shadow Of The Seas Explorer Millennium Date 07/06/2016 07/06/2016 07/06/2016 07/07/2016 07/07/2016 07/07/2016 07/07/2016 07/08/2016 07/08/2016 07/08/2016 07/08/2016 07/09/2016 07/10/2016 07/10/2016 07/10/2016 07/11/2016 07/11/2016 07/11/2016 07/12/2016 07/12/2016 07/12/2016 07/12/2016 07/13/2016 07/13/2016 07/13/2016 07/13/2016 07/14/2016 07/14/2016 07/14/2016 07/14/2016 07/14/2016 07/15/2016 07/15/2016 07/15/2016 07/15/2016 07/16/2016 07/16/2016 07/17/2016 07/17/2016 07/18/2016 07/18/2016 07/18/2016

Appendix 1 50 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 501 279 279 275 144 5,062 3,327 2,026 33,322 30,402 40,049 29,481 39,281 21,360 23,379 31,254 31,983 36,988 11,737 20,262 17,864 29,709 20,262 30,738 34,017 41,138 32,896 39,281 30,402 40,049 29,481 33,322 17,438 23,379 31,254 36,988 30,186 26,937 24,653 29,709 29,446 20,262 Combined 28 24 24 12 12 670 534 136 3,240 3,600 3,813 3,069 3,960 1,755 2,273 3,106 2,976 3,124 1,576 2,310 1,680 3,069 2,310 2,970 3,383 3,717 2,835 3,960 3,600 3,813 3,069 3,240 1,800 2,273 3,106 3,124 2,790 2,805 2,400 3,069 2,835 2,310 Crew 473 255 255 263 132 4,392 2,793 1,890 30,082 26,802 36,236 26,412 35,321 19,605 21,106 28,148 29,007 33,864 10,161 17,952 16,184 26,640 17,952 27,768 30,634 37,421 30,061 35,321 26,802 36,236 26,412 30,082 15,638 21,106 28,148 33,864 27,396 24,132 22,253 26,640 26,611 17,952 Estimated CPV Impact Passenger 8 6 6 8 8 4 89 270 450 372 279 330 270 303 303 372 284 197 210 240 279 210 270 134 330 354 270 330 450 372 279 270 300 303 303 284 372 255 240 279 270 210 Ashore 5:00 19:00 16:30 18:45 19:30 19:00 15:00 16:00 18:45 15:30 18:30 16:30 19:30 13:00 15:30 19:30 19:30 19:00 13:30 13:00 18:45 19:00 19:00 15:30 19:00 16:30 18:45 19:30 22:30 19:00 14:30 16:00 18:45 18:30 18:30 15:30 19:30 18:30 19:30 19:00 19:30 22:30 Embark 1:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 7:30 7:30 8:30 8:30 9:00 8:30 8:30 8:30 8:00 8:30 9:00 8:30 8:30 8:30 9:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 1:30 7:30 8:00 8:30 8:30 8:30 8:30 8:30 21:00 19:30 Estimated Crew Disembark 51 51 33 105 732 399 105 105 2,314 2,978 3,221 2,201 2,717 2,614 2,483 2,502 3,223 2,822 1,129 1,496 2,023 2,220 1,496 2,314 2,723 3,254 2,614 2,717 2,978 3,221 2,201 2,314 2,234 2,483 2,502 2,822 3,223 2,011 2,023 2,220 2,314 1,496 6 Ashore 5:30 19:30 17:00 19:15 20:00 19:30 15:30 16:30 19:15 16:00 19:00 17:00 20:00 13:30 16:00 20:00 20:00 19:30 14:00 13:30 19:15 19:30 19:30 16:00 19:30 17:00 19:15 20:00 23:00 19:30 15:00 16:30 19:15 19:00 19:00 16:00 20:00 19:00 20:00 19:30 20:00 23:00 Embark 1:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:00 8:00 8:00 8:30 8:00 8:00 8:00 7:30 8:00 8:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 1:00 7:00 7:30 8:00 8:00 8:00 8:00 8:00 20:30 19:00 Estimated Passenger Disembark 6:30 0:00 0:00 2016 Estimated CPV Impact – Skagway High Scenario 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 14:30 17:00 21:00 21:00 20:30 15:00 14:30 20:15 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 20:00 17:00 21:00 20:00 21:00 20:30 21:00 Departure 0:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:30 7:00 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 0:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 19:30 18:00 Scheduled Ship Arrival Ship American Spirit Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Zaandam Baranof Dream Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Baranof Dream Grand Princess Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam American Spirit Coral Princess Millennium Norwegian Jewel Norwegian Pearl American Spirit Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Volendam Island Spirit Date 07/18/2016 07/19/2016 07/19/2016 07/19/2016 07/19/2016 07/20/2016 07/20/2016 07/20/2016 07/20/2016 07/21/2016 07/21/2016 07/21/2016 07/21/2016 07/21/2016 07/22/2016 07/22/2016 07/23/2016 07/24/2016 07/24/2016 07/24/2016 07/25/2016 07/25/2016 07/25/2016 07/25/2016 07/26/2016 07/26/2016 07/26/2016 07/26/2016 07/26/2016 07/27/2016 07/27/2016 07/27/2016 07/27/2016 07/27/2016 07/28/2016 07/28/2016 07/28/2016 07/29/2016 07/29/2016 07/30/2016 07/30/2016 07/30/2016

Appendix 1 51 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 533 165 6,794 4,929 2,839 5,062 3,327 10,411 41,138 28,841 33,322 30,402 40,049 29,481 39,281 21,360 23,379 31,254 38,596 36,988 30,186 20,262 17,864 29,709 20,262 30,738 41,138 32,896 39,281 30,402 40,049 29,481 33,322 17,438 23,379 31,254 36,988 30,186 26,937 11,737 24,653 29,709 Combined 54 12 938 555 445 670 534 1,379 3,717 3,150 3,240 3,600 3,813 3,069 3,960 1,755 2,273 3,106 3,878 3,124 2,790 2,310 1,680 3,069 2,310 2,970 3,717 2,835 3,960 3,600 3,813 3,069 3,240 1,800 2,273 3,106 3,124 2,790 2,805 1,576 2,400 3,069 Crew 479 153 5,856 4,374 2,394 9,032 4,392 2,793 37,421 25,691 30,082 26,802 36,236 26,412 35,321 19,605 21,106 28,148 34,718 33,864 27,396 17,952 16,184 26,640 17,952 27,768 37,421 30,061 35,321 26,802 36,236 26,412 30,082 15,638 21,106 28,148 33,864 27,396 24,132 10,161 22,253 26,640 Estimated CPV Impact Passenger 4 6 89 89 134 111 197 354 300 270 450 372 279 330 270 303 303 330 284 372 210 240 279 210 270 134 354 270 330 450 372 279 270 300 303 303 284 372 255 197 240 279 Ashore 15:30 15:30 15:00 13:30 15:30 19:00 19:00 19:00 16:30 18:45 19:30 19:00 15:00 16:00 18:45 18:45 18:30 15:30 19:30 15:30 19:30 19:30 19:00 13:30 19:00 19:00 15:30 19:00 16:30 18:45 19:30 19:00 14:30 16:00 18:45 18:30 15:30 19:30 16:30 18:30 19:30 11:00 Embark 8:30 1:30 8:30 8:30 8:30 8:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 7:00 7:30 8:00 8:30 8:30 8:30 8:30 8:00 8:30 8:30 8:30 9:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 7:30 8:00 8:30 8:30 8:30 8:30 9:00 10:30 Estimated Crew Disembark 33 51 732 729 399 732 399 1,129 3,254 2,234 2,314 2,978 3,221 2,201 2,717 2,614 2,483 2,502 2,723 2,822 3,223 1,496 2,023 2,220 1,496 2,314 3,254 2,614 2,717 2,978 3,221 2,201 2,314 2,234 2,483 2,502 2,822 3,223 2,011 1,129 2,023 2,220 7 Ashore 16:00 16:00 15:30 14:00 16:00 19:30 19:30 19:30 17:00 19:15 20:00 19:30 15:30 16:30 19:15 19:15 19:00 16:00 20:00 16:00 20:00 20:00 19:30 14:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 19:00 16:00 20:00 17:00 19:00 20:00 11:30 Embark 8:00 1:00 8:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 6:30 7:00 7:30 8:00 8:00 8:00 8:00 7:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:30 8:00 8:00 8:00 8:00 8:30 10:00 Estimated Passenger Disembark 2016 Estimated CPV Impact – Skagway High Scenario 17:00 17:00 16:30 15:00 17:00 20:30 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 20:15 20:00 17:00 21:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 18:00 20:00 21:00 12:30 Departure 7:00 9:00 0:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:30 Scheduled Ship Arrival Ship Seven Seas Mariner Regatta Island Spirit Silver Shadow Crystal Serenity Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Grand Princess Disney Wonder Ruby Princess Zaandam Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Crystal Serenity Norwegian Sun Carnival Legend Baranof Dream Date 07/31/2016 07/31/2016 07/31/2016 08/01/2016 08/01/2016 08/01/2016 08/01/2016 08/02/2016 08/02/2016 08/02/2016 08/02/2016 08/03/2016 08/03/2016 08/03/2016 08/03/2016 08/04/2016 08/04/2016 08/04/2016 08/04/2016 08/05/2016 08/05/2016 08/06/2016 08/07/2016 08/07/2016 08/08/2016 08/08/2016 08/08/2016 08/09/2016 08/09/2016 08/09/2016 08/09/2016 08/10/2016 08/10/2016 08/10/2016 08/10/2016 08/11/2016 08/11/2016 08/11/2016 08/12/2016 08/12/2016 08/12/2016 08/12/2016

Appendix 1 52 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 160 450 246 6,794 2,839 5,769 5,062 3,327 37,833 29,446 20,262 41,138 28,841 33,322 30,402 40,049 29,481 39,281 21,360 23,379 31,254 36,988 30,186 20,262 17,864 29,709 20,262 30,738 41,138 32,896 39,281 30,402 40,049 29,481 33,322 17,438 23,379 31,254 30,186 26,937 24,653 29,709 Combined 13 42 17 938 445 666 670 534 3,795 2,835 2,310 3,717 3,150 3,240 3,600 3,813 3,069 3,960 1,755 2,273 3,106 3,124 2,790 2,310 1,680 3,069 2,310 2,970 3,717 2,835 3,960 3,600 3,813 3,069 3,240 1,800 2,273 3,106 2,790 2,805 2,400 3,069 Crew 147 408 229 5,856 2,394 5,103 4,392 2,793 34,038 26,611 17,952 37,421 25,691 30,082 26,802 36,236 26,412 35,321 19,605 21,106 28,148 33,864 27,396 17,952 16,184 26,640 17,952 27,768 37,421 30,061 35,321 26,802 36,236 26,412 30,082 15,638 21,106 28,148 27,396 24,132 22,253 26,640 Estimated CPV Impact Passenger 5 6 6 89 89 330 270 210 134 354 300 111 270 450 372 279 330 270 303 303 284 372 210 240 279 210 270 134 354 270 330 450 372 279 270 300 303 303 372 255 240 279 Ashore 19:00 19:00 19:30 15:30 13:30 19:00 19:00 15:30 19:00 16:30 18:45 19:30 11:30 19:00 15:00 16:00 18:45 18:30 18:30 15:30 19:30 16:00 15:30 19:30 19:30 19:00 13:30 19:00 19:00 15:30 19:00 16:30 18:45 19:30 19:00 14:30 16:00 18:45 15:30 19:30 18:30 19:30 Embark 7:30 8:30 8:30 8:30 8:30 8:30 8:30 9:30 7:00 8:30 8:30 8:30 9:00 7:00 8:30 8:30 8:30 7:30 8:00 8:30 8:30 8:30 8:30 8:00 8:30 8:30 8:30 9:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 8:00 8:30 8:30 8:30 11:30 13:15 Estimated Crew Disembark 42 51 61 732 399 729 732 399 2,723 2,314 1,496 3,254 2,234 2,314 2,978 3,221 2,201 2,717 2,614 2,483 2,502 2,822 3,223 1,496 2,023 2,220 1,496 2,314 3,254 2,614 2,717 2,978 3,221 2,201 2,314 2,234 2,483 2,502 3,223 2,011 2,023 2,220 8 Ashore 19:30 19:30 20:00 16:00 14:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 12:00 19:30 15:30 16:30 19:15 19:00 19:00 16:00 20:00 16:30 16:00 20:00 20:00 19:30 14:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 16:00 20:00 19:00 20:00 Embark 7:00 8:00 8:00 8:00 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 8:30 6:30 8:00 8:00 8:00 7:00 7:30 8:00 8:00 8:00 8:00 7:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:30 8:00 8:00 8:00 11:00 12:45 Estimated Passenger Disembark 2016 Estimated CPV Impact – Skagway High Scenario 20:30 20:30 21:00 17:00 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 13:00 20:30 16:30 17:30 20:15 20:00 20:00 17:00 21:00 17:30 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 21:00 20:00 21:00 Departure 6:00 7:00 7:00 7:00 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 10:00 11:45 Scheduled Ship Arrival Ship Grand Princess Island Princess Volendam Seven Seas Mariner Silver Shadow Of The Seas Explorer Millennium Regatta Coral Princess Solstice Princess Crown Nieuw Amsterdam Alaskan Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Baranof Dream Disney Wonder Ruby Princess Zaandam Admiralty Dream Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Noordam Norwegian Sun Carnival Legend Date 08/13/2016 08/13/2016 08/13/2016 08/14/2016 08/15/2016 08/15/2016 08/15/2016 08/15/2016 08/16/2016 08/16/2016 08/16/2016 08/16/2016 08/16/2016 08/17/2016 08/17/2016 08/17/2016 08/17/2016 08/17/2016 08/18/2016 08/18/2016 08/18/2016 08/18/2016 08/19/2016 08/19/2016 08/20/2016 08/21/2016 08/21/2016 08/22/2016 08/22/2016 08/22/2016 08/23/2016 08/23/2016 08/23/2016 08/23/2016 08/24/2016 08/24/2016 08/24/2016 08/24/2016 08/25/2016 08/25/2016 08/26/2016 08/26/2016

Appendix 1 53 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 160 279 2,839 3,327 2,839 29,446 20,262 41,138 28,841 33,322 30,402 40,049 29,481 39,281 21,360 23,379 31,254 30,186 20,262 17,864 34,780 29,709 20,262 30,738 41,138 32,896 39,281 30,402 40,049 29,481 33,322 23,379 31,254 30,186 26,937 24,653 29,709 29,446 20,262 41,138 33,322 27,147 Combined 13 24 445 534 445 2,835 2,310 3,717 3,150 3,240 3,600 3,813 3,069 3,960 1,755 2,273 3,106 2,790 2,310 1,680 3,465 3,069 2,310 2,970 3,717 2,835 3,960 3,600 3,813 3,069 3,240 2,273 3,106 2,790 2,805 2,400 3,069 2,835 2,310 3,717 3,240 2,640 Crew 147 255 2,394 2,793 2,394 26,611 17,952 37,421 25,691 30,082 26,802 36,236 26,412 35,321 19,605 21,106 28,148 27,396 17,952 16,184 31,315 26,640 17,952 27,768 37,421 30,061 35,321 26,802 36,236 26,412 30,082 21,106 28,148 27,396 24,132 22,253 26,640 26,611 17,952 37,421 30,082 24,507 Estimated CPV Impact Passenger 5 6 89 89 89 270 210 354 300 270 450 372 279 330 270 303 303 372 210 240 330 279 210 270 354 270 330 450 372 279 270 303 303 372 255 240 279 270 210 354 270 330 Ashore 19:00 19:30 13:30 19:00 19:00 19:00 16:30 18:45 19:30 19:00 15:00 16:00 18:45 15:30 19:30 15:30 19:00 19:30 19:30 19:00 11:30 19:00 19:00 15:30 19:00 16:30 18:45 19:30 19:00 16:00 18:45 15:30 19:30 13:00 18:30 19:30 19:00 19:30 13:30 19:00 19:00 15:30 Embark 8:30 8:30 8:30 8:30 8:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:30 8:00 8:30 8:30 8:30 8:30 8:30 8:00 9:00 8:30 8:30 9:30 7:00 8:30 8:30 8:30 7:00 8:30 8:30 8:00 8:30 9:00 8:30 8:30 8:30 8:30 8:30 8:30 7:00 7:30 Estimated Crew Disembark 42 51 399 399 399 2,314 1,496 3,254 2,234 2,314 2,978 3,221 2,201 2,717 2,614 2,483 2,502 3,223 1,496 2,023 2,723 2,220 1,496 2,314 3,254 2,614 2,717 2,978 3,221 2,201 2,314 2,483 2,502 3,223 2,011 2,023 2,220 2,314 1,496 3,254 2,314 2,723 9 Ashore 19:30 20:00 14:00 19:30 19:30 19:30 17:00 19:15 20:00 19:30 15:30 16:30 19:15 16:00 20:00 16:00 19:30 20:00 20:00 19:30 12:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 16:30 19:15 16:00 20:00 13:30 19:00 20:00 19:30 20:00 14:00 19:30 19:30 16:00 Embark 8:00 8:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:30 8:00 8:00 8:00 8:00 8:00 7:30 8:30 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 7:30 8:00 8:30 8:00 8:00 8:00 8:00 8:00 8:00 6:30 7:00 Estimated Passenger Disembark 2016 Estimated CPV Impact – Skagway High Scenario 20:30 21:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 21:00 17:00 20:30 21:00 21:00 20:30 13:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 14:30 20:00 21:00 20:30 21:00 15:00 20:30 20:30 17:00 Departure 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 6:30 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 7:00 7:00 7:00 5:30 6:00 Scheduled Ship Arrival Ship Island Princess Volendam Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Zaandam Norwegian Sun Grand Princess Carnival Legend Volendam Island Princess Alaskan Dream Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Norwegian Jewel Norwegian Pearl Ruby Princess Noordam Baranof Dream Norwegian Sun Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Coral Princess Grand Princess Date 08/27/2016 08/27/2016 08/29/2016 08/29/2016 08/29/2016 08/30/2016 08/30/2016 08/30/2016 08/30/2016 08/31/2016 08/31/2016 08/31/2016 08/31/2016 09/01/2016 09/01/2016 09/02/2016 09/02/2016 09/02/2016 09/03/2016 09/04/2016 09/04/2016 09/05/2016 09/05/2016 09/05/2016 09/06/2016 09/06/2016 09/06/2016 09/06/2016 09/07/2016 09/07/2016 09/07/2016 09/08/2016 09/08/2016 09/08/2016 09/09/2016 09/09/2016 09/10/2016 09/10/2016 09/12/2016 09/12/2016 09/13/2016 09/13/2016

Appendix 1 54 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 40,049 29,481 39,281 23,379 31,254 30,186 20,262 17,864 20,262 34,711 29,481 31,040 31,254 26,937 25,219 20,262 29,481 9,894,384 Combined 3,813 3,069 3,960 2,273 3,106 2,790 2,310 1,680 2,310 3,465 3,069 3,106 3,106 2,805 2,460 2,310 3,069 990,115 Crew 36,236 26,412 35,321 21,106 28,148 27,396 17,952 16,184 17,952 31,246 26,412 27,934 28,148 24,132 22,759 17,952 26,412 8,904,269 Estimated CPV Impact Passenger 372 279 330 303 303 372 210 240 210 330 279 303 303 255 240 210 279 Ashore 18:45 19:30 19:00 16:00 18:45 15:30 19:30 15:30 19:30 19:00 19:30 18:45 18:45 19:30 18:45 19:30 19:30 Embark 8:30 8:30 7:00 8:30 8:30 8:00 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 8:30 Estimated Crew Disembark 3,221 2,201 2,717 2,483 2,502 3,223 1,496 2,023 1,496 2,717 2,201 2,483 2,502 2,011 2,023 1,496 2,201 10 Ashore 19:15 20:00 19:30 16:30 19:15 16:00 20:00 16:00 20:00 19:30 20:00 19:15 19:15 20:00 19:15 20:00 20:00 Embark 8:00 8:00 6:30 8:00 8:00 7:30 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 Estimated Passenger Disembark 2016 Estimated CPV Impact – Skagway High Scenario 20:15 21:00 20:30 17:30 20:15 17:00 21:00 17:00 21:00 20:30 21:00 20:15 20:15 21:00 20:15 21:00 21:00 Departure 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 Scheduled Ship Arrival 395 Port Calls in 2016 Ship Crown Princess Crown Nieuw Amsterdam Star Princess Norwegian Jewel Norwegian Pearl Ruby Princess Zaandam Norwegian Sun Volendam Star Princess Nieuw Amsterdam Norwegian Jewel Norwegian Pearl Noordam Norwegian Sun Volendam Nieuw Amsterdam Date Totals 09/13/2016 09/13/2016 09/14/2016 09/14/2016 09/14/2016 09/15/2016 09/15/2016 09/16/2016 09/17/2016 09/20/2016 09/20/2016 09/21/2016 09/21/2016 09/21/2016 09/22/2016 09/24/2016 09/27/2016

Appendix 1 55 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 146 2,564 7,014 10,769 27,350 24,990 18,766 29,003 38,032 28,023 27,350 21,637 24,990 27,966 18,766 29,158 32,283 26,268 28,023 27,350 30,971 16,069 21,637 29,003 27,966 23,416 24,990 25,230 27,346 18,766 38,258 26,721 30,971 28,023 37,192 27,350 36,487 19,808 21,637 29,003 34,436 Combined 6 296 777 1,148 2,330 2,130 1,750 2,340 2,945 2,625 2,330 1,645 2,130 2,015 1,750 2,306 2,613 1,860 2,625 2,330 2,475 1,250 1,645 2,340 2,015 1,850 2,130 2,097 2,138 1,750 2,803 2,375 2,475 2,625 2,868 2,330 3,025 1,238 1,645 2,340 2,360 Crew 140 9,621 2,268 6,237 25,020 22,860 17,016 26,663 35,087 25,398 25,020 19,992 22,860 25,951 17,016 26,852 29,670 24,408 25,398 25,020 28,496 14,819 19,992 26,663 25,951 21,566 22,860 23,133 25,208 17,016 35,455 24,346 28,496 25,398 34,324 25,020 33,462 18,570 19,992 26,663 32,076 Estimated CPV Impact Passenger 4 74 164 233 213 175 253 310 375 233 253 213 310 175 225 275 310 375 233 225 250 253 253 310 200 213 233 225 175 295 250 111 225 375 310 233 275 225 253 253 236 Ashore 16:00 19:00 19:00 19:00 18:15 18:30 16:00 19:00 15:30 19:00 15:00 19:00 18:45 18:30 15:00 16:00 19:00 18:30 14:00 15:30 18:15 15:00 18:15 19:00 18:00 18:30 19:00 13:00 18:30 18:30 17:00 18:30 16:00 18:15 19:00 18:30 14:30 15:30 18:15 11:00 18:00 Embark 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 8:30 9:00 8:30 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:30 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 9:30 8:00 10:00 Disembark Estimated Crew 40 378 693 1,069 2,085 1,905 1,418 2,370 3,051 2,822 2,085 2,352 1,905 3,053 1,418 2,192 2,580 3,051 2,822 2,085 2,192 2,117 2,352 2,370 3,053 1,917 1,905 2,103 2,192 1,418 3,083 2,117 2,192 2,822 3,051 2,085 2,574 2,476 2,352 2,370 2,673 1 Ashore 17:00 20:00 20:00 20:00 19:15 19:30 17:00 20:00 16:30 20:00 16:00 20:00 19:45 19:30 16:00 17:00 20:00 19:30 15:00 16:30 19:15 16:00 19:15 20:00 19:00 19:30 20:00 14:00 19:30 19:30 18:00 19:30 17:00 19:15 20:00 19:30 15:30 16:30 19:15 12:00 19:00 Embark 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 7:30 8:00 7:30 8:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:30 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 8:30 7:00 Disembark Estimated Passenger 18:00 21:00 21:00 21:00 20:15 20:30 18:00 21:00 17:30 21:00 17:00 21:00 20:45 20:30 17:00 18:00 21:00 20:30 16:00 17:30 20:15 17:00 20:15 21:00 20:00 20:30 21:00 15:00 20:30 20:30 19:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 13:00 20:00 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 6:30 7:00 6:30 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 6:00 Arrival Scheduled Ship Crystal Serenity Nieuw Amsterdam Noordam Volendam Norwegian Pearl Princess Crown Solstice Nieuw Amsterdam Norwegian Jewel Noordam Ruby Princess Volendam Island Princess Grand Princess Princess Crown Solstice Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Norwegian Sun Noordam Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Millennium Seven Seas Mariner Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Alaskan Dream Disney Wonder Ship Date 04/29/2016 05/03/2016 05/04/2016 05/07/2016 05/08/2016 05/09/2016 05/10/2016 05/10/2016 05/11/2016 05/11/2016 05/12/2016 05/14/2016 05/15/2016 05/15/2016 05/17/2016 05/17/2016 05/17/2016 05/18/2016 05/18/2016 05/18/2016 05/18/2016 05/19/2016 05/19/2016 05/19/2016 05/20/2016 05/21/2016 05/21/2016 05/23/2016 05/23/2016 05/23/2016 05/23/2016 05/24/2016 05/24/2016 05/24/2016 05/24/2016 05/25/2016 05/25/2016 05/25/2016 05/25/2016 05/25/2016 05/26/2016

Appendix 1 56 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 260 134 502 152 3,016 5,302 6,210 2,564 27,966 30,855 18,766 27,566 18,766 27,346 38,258 30,612 36,487 28,023 37,192 27,350 30,971 16,069 21,637 29,003 34,436 27,966 24,990 22,887 27,566 29,763 32,283 18,766 38,258 26,721 30,971 28,023 37,192 27,350 36,487 19,808 21,637 Combined 6 5 15 38 370 465 666 296 2,015 2,475 1,750 2,330 1,750 2,138 2,803 2,138 3,025 2,625 2,868 2,330 2,475 1,250 1,645 2,340 2,360 2,015 2,130 1,800 2,330 2,363 2,613 1,750 2,803 2,375 2,475 2,625 2,868 2,330 3,025 1,238 1,645 Crew 245 128 464 147 2,646 4,837 5,544 2,268 25,951 28,380 17,016 25,236 17,016 25,208 35,455 28,474 33,462 25,398 34,324 25,020 28,496 14,819 19,992 26,663 32,076 25,951 22,860 21,087 25,236 27,400 29,670 17,016 35,455 24,346 28,496 25,398 34,324 25,020 33,462 18,570 19,992 Estimated CPV Impact Passenger 5 3 3 5 74 93 74 310 275 175 233 175 225 295 225 275 375 310 233 225 250 253 253 236 310 213 200 233 225 275 175 111 295 250 225 375 310 233 275 225 253 Ashore 15:00 18:00 19:00 19:00 19:00 12:30 18:30 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 18:00 15:00 19:00 18:00 19:00 18:30 18:30 19:00 15:00 22:00 15:00 14:30 13:00 18:30 18:30 18:30 16:00 18:15 19:00 10:30 18:30 14:30 15:30 Embark 8:30 9:00 9:00 9:00 9:00 9:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:30 9:00 9:00 9:00 8:00 9:00 9:00 9:00 2:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 9:30 7:30 9:00 9:00 10:00 10:00 20:00 Disembark Estimated Crew 49 32 32 49 378 691 693 378 3,053 2,580 1,418 2,103 1,418 2,192 3,083 2,476 2,574 2,822 3,051 2,085 2,192 2,117 2,352 2,370 2,673 3,053 1,905 1,917 2,103 2,192 2,580 1,418 3,083 2,117 2,192 2,822 3,051 2,085 2,574 2,476 2,352 2 Ashore 16:00 19:00 20:00 20:00 20:00 13:30 19:30 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 19:00 16:00 20:00 19:00 20:00 19:30 19:30 20:00 16:00 23:00 16:00 15:30 14:00 19:30 19:30 19:30 17:00 19:15 20:00 11:30 19:30 15:30 16:30 Embark 7:30 8:00 8:00 8:00 8:00 8:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:30 8:00 8:00 8:00 7:00 8:00 8:00 9:00 8:00 1:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 8:30 6:30 8:00 8:00 19:00 Disembark Estimated Passenger 0:00 17:00 20:00 21:00 21:00 21:00 14:30 20:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 20:30 21:00 17:00 17:00 16:30 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 6:30 7:00 7:00 7:00 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 6:00 7:00 7:00 8:00 7:00 0:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 18:00 Arrival Scheduled Ship Ruby Princess Grand Princess Zaandam Carnival Legend Volendam Baranof Dream Island Princess Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Grand Princess Volendam Regatta Island Spirit Seven Seas Mariner Island Spirit Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Baranof Dream Star Princess Radiance of the Seas Norwegian Jewel Ship Date 05/26/2016 05/26/2016 05/26/2016 05/27/2016 05/28/2016 05/28/2016 05/29/2016 05/30/2016 05/30/2016 05/30/2016 05/31/2016 05/31/2016 05/31/2016 05/31/2016 06/01/2016 06/01/2016 06/01/2016 06/01/2016 06/02/2016 06/02/2016 06/02/2016 06/03/2016 06/03/2016 06/04/2016 06/04/2016 06/04/2016 06/04/2016 06/04/2016 06/05/2016 06/05/2016 06/06/2016 06/06/2016 06/06/2016 06/07/2016 06/07/2016 06/07/2016 06/07/2016 06/07/2016 06/08/2016 06/08/2016 06/08/2016

Appendix 1 57 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 300 152 3,186 4,602 3,016 6,210 2,564 29,003 34,436 27,966 18,766 16,536 27,566 18,766 28,554 38,258 30,612 36,487 28,023 37,192 27,350 30,971 16,069 21,637 29,003 34,436 27,966 24,990 22,887 27,566 27,346 18,766 38,258 26,721 30,971 28,023 37,192 27,350 36,487 19,808 21,637 Combined 5 15 315 444 370 666 296 2,340 2,360 2,015 1,750 1,200 2,330 1,750 2,250 2,803 2,138 3,025 2,625 2,868 2,330 2,475 1,250 1,645 2,340 2,360 2,015 2,130 1,800 2,330 2,138 1,750 2,803 2,375 2,475 2,625 2,868 2,330 3,025 1,238 1,645 Crew 285 147 2,871 4,158 2,646 5,544 2,268 26,663 32,076 25,951 17,016 15,336 25,236 17,016 26,304 35,455 28,474 33,462 25,398 34,324 25,020 28,496 14,819 19,992 26,663 32,076 25,951 22,860 21,087 25,236 25,208 17,016 35,455 24,346 28,496 25,398 34,324 25,020 33,462 18,570 19,992 Estimated CPV Impact Passenger 5 5 35 74 74 253 236 310 175 200 233 175 225 111 295 225 275 375 310 233 225 250 253 253 236 310 213 200 233 225 175 111 295 250 225 375 310 233 275 225 253 Ashore 18:15 12:30 18:00 15:00 19:00 17:00 15:00 19:00 19:00 18:30 13:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 18:00 15:00 19:00 18:00 19:00 18:30 19:00 15:00 13:00 18:30 18:30 18:30 16:00 18:15 19:00 10:30 18:30 14:30 15:30 Embark 9:00 9:30 8:00 8:30 9:00 8:00 9:00 9:00 9:00 8:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:30 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 9:30 7:30 9:00 9:00 10:00 Disembark Estimated Crew 57 49 261 693 378 693 378 2,370 2,673 3,053 1,418 1,917 2,103 1,418 2,192 3,083 2,476 2,574 2,822 3,051 2,085 2,192 2,117 2,352 2,370 2,673 3,053 1,905 1,917 2,103 2,192 1,418 3,083 2,117 2,192 2,822 3,051 2,085 2,574 2,476 2,352 3 Ashore 19:15 13:30 19:00 16:00 20:00 18:00 16:00 20:00 20:00 19:30 14:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 19:00 16:00 20:00 19:00 20:00 19:30 20:00 16:00 14:00 19:30 19:30 19:30 17:00 19:15 20:00 11:30 19:30 15:30 16:30 Embark 8:00 8:30 7:00 7:30 8:00 7:00 8:00 8:00 8:00 7:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:30 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 8:30 6:30 8:00 8:00 Disembark Estimated Passenger 20:15 14:30 20:00 17:00 21:00 19:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 7:00 7:30 6:00 6:30 7:00 6:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 Arrival Scheduled Ship Norwegian Pearl Admiralty Dream Disney Wonder Ruby Princess Zaandam Le Soleal Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Volendam Seven Seas Mariner Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Baranof Dream Star Princess Radiance of the Seas Norwegian Jewel Ship Date 06/08/2016 06/08/2016 06/09/2016 06/09/2016 06/09/2016 06/10/2016 06/10/2016 06/10/2016 06/11/2016 06/12/2016 06/12/2016 06/13/2016 06/13/2016 06/13/2016 06/14/2016 06/14/2016 06/14/2016 06/14/2016 06/15/2016 06/15/2016 06/15/2016 06/15/2016 06/16/2016 06/16/2016 06/16/2016 06/17/2016 06/17/2016 06/18/2016 06/18/2016 06/19/2016 06/20/2016 06/20/2016 06/20/2016 06/21/2016 06/21/2016 06/21/2016 06/21/2016 06/21/2016 06/22/2016 06/22/2016 06/22/2016

Appendix 1 58 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 408 146 3,186 3,186 4,602 3,016 1,668 8,303 6,210 2,564 4,518 29,003 29,647 34,436 10,769 18,766 16,536 32,283 27,566 18,766 28,554 38,258 30,612 36,487 28,023 37,192 27,350 30,971 16,069 21,637 29,003 29,647 34,436 24,990 22,887 27,566 27,346 18,766 38,258 26,721 30,971 Combined 6 84 12 315 315 444 370 820 666 296 372 2,340 2,170 2,360 1,148 1,750 1,200 2,613 2,330 1,750 2,250 2,803 2,138 3,025 2,625 2,868 2,330 2,475 1,250 1,645 2,340 2,170 2,360 2,130 1,800 2,330 2,138 1,750 2,803 2,375 2,475 Crew 396 140 9,621 2,871 2,871 4,158 2,646 1,584 7,483 5,544 2,268 4,146 26,663 27,477 32,076 17,016 15,336 29,670 25,236 17,016 26,304 35,455 28,474 33,462 25,398 34,324 25,020 28,496 14,819 19,992 26,663 27,477 32,076 22,860 21,087 25,236 25,208 17,016 35,455 24,346 28,496 Estimated CPV Impact Passenger 6 6 4 35 35 74 74 93 253 310 236 164 175 200 275 233 175 225 111 295 225 275 375 310 233 225 250 253 253 310 236 164 213 200 233 225 175 111 295 250 225 Ashore 4:00 18:15 15:00 18:00 16:00 19:00 17:00 15:00 18:30 19:00 19:00 17:00 18:30 13:00 18:30 18:30 15:00 22:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 15:00 18:00 14:00 19:00 18:00 19:00 18:30 19:00 15:00 11:00 13:00 18:30 18:30 15:00 18:30 Embark 9:00 8:00 8:00 9:00 9:00 8:00 9:00 9:00 9:00 9:00 8:00 8:30 9:00 9:00 9:00 8:00 7:30 9:00 9:00 9:00 2:00 7:30 9:00 9:00 9:00 8:00 8:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:30 9:00 9:00 9:00 7:30 10:00 11:00 Disembark Estimated Crew 99 99 40 261 261 693 378 693 378 691 2,370 3,053 2,673 1,069 1,418 1,917 2,580 2,103 1,418 2,192 3,083 2,476 2,574 2,822 3,051 2,085 2,192 2,117 2,352 2,370 3,053 2,673 1,069 1,905 1,917 2,103 2,192 1,418 3,083 2,117 2,192 4 Ashore 5:00 19:15 16:00 19:00 17:00 20:00 18:00 16:00 19:30 20:00 20:00 18:00 19:30 14:00 19:30 19:30 16:00 23:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 16:00 19:00 15:00 20:00 19:00 20:00 19:30 20:00 16:00 12:00 14:00 19:30 19:30 16:00 19:30 Embark 8:00 7:00 7:00 8:00 8:00 7:00 8:00 8:00 8:00 8:00 7:00 7:30 8:00 8:00 8:00 9:00 7:00 6:30 8:00 8:00 8:00 1:00 6:30 8:00 8:00 8:00 7:00 7:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:30 8:00 8:00 8:00 6:30 10:00 Disembark Estimated Passenger 0:00 6:00 20:15 17:00 20:00 18:00 21:00 19:00 17:00 20:30 21:00 21:00 19:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 21:00 20:30 21:00 17:00 13:00 15:00 20:30 20:30 17:00 20:30 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 7:00 6:00 6:00 7:00 7:00 6:00 7:00 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 8:00 6:00 5:30 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:30 7:00 7:00 7:00 9:00 5:30 Arrival Scheduled Ship Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Zaandam Le Soleal Norwegian Sun Grand Princess Carnival Legend Volendam Le Soleal Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow American Spirit Star Princess Solstice Princess Crown Nieuw Amsterdam American Spirit Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Noordam Norwegian Sun Carnival Legend Island Princess Volendam Seven Seas Mariner Alaskan Dream Silver Shadow Of The Seas Explorer Millennium Regatta Coral Princess Ship Date 06/22/2016 06/23/2016 06/23/2016 06/23/2016 06/23/2016 06/24/2016 06/24/2016 06/24/2016 06/24/2016 06/25/2016 06/26/2016 06/26/2016 06/26/2016 06/27/2016 06/27/2016 06/27/2016 06/27/2016 06/28/2016 06/28/2016 06/28/2016 06/28/2016 06/28/2016 06/29/2016 06/29/2016 06/29/2016 06/29/2016 06/30/2016 06/30/2016 06/30/2016 06/30/2016 07/01/2016 07/01/2016 07/02/2016 07/02/2016 07/03/2016 07/03/2016 07/04/2016 07/04/2016 07/04/2016 07/04/2016 07/05/2016

Appendix 1 59 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 342 260 134 502 3,186 4,602 3,016 8,303 28,023 37,192 27,350 36,487 19,808 21,637 29,003 29,647 34,436 10,769 18,766 16,536 27,566 18,766 28,554 38,258 30,612 36,487 28,023 37,192 27,350 30,971 16,069 21,637 29,003 29,647 34,436 24,990 22,887 32,283 27,566 27,346 18,766 Combined 6 23 15 38 315 444 370 820 2,625 2,868 2,330 3,025 1,238 1,645 2,340 2,170 2,360 1,148 1,750 1,200 2,330 1,750 2,250 2,803 2,138 3,025 2,625 2,868 2,330 2,475 1,250 1,645 2,340 2,170 2,360 2,130 1,800 2,613 2,330 2,138 1,750 Crew 319 245 128 464 9,621 2,871 4,158 2,646 7,483 25,398 34,324 25,020 33,462 18,570 19,992 26,663 27,477 32,076 17,016 15,336 25,236 17,016 26,304 35,455 28,474 33,462 25,398 34,324 25,020 28,496 14,819 19,992 26,663 27,477 32,076 22,860 21,087 29,670 25,236 25,208 17,016 Estimated CPV Impact Passenger 5 5 3 3 35 74 375 310 233 275 225 253 253 310 236 164 175 200 233 175 225 111 295 225 275 375 310 233 225 250 253 253 310 236 164 213 200 275 233 225 175 Ashore 16:00 18:15 19:00 18:30 14:30 15:30 18:15 15:00 18:00 16:00 19:00 17:00 15:00 19:00 14:00 19:00 18:30 13:00 12:30 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 15:00 18:00 14:00 19:00 22:00 18:00 18:30 19:00 14:30 18:30 19:00 Embark 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:00 9:00 9:00 8:00 9:00 9:00 9:30 9:00 8:30 9:00 9:30 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:00 9:00 9:00 9:00 9:00 9:00 2:00 9:00 9:00 10:00 20:00 Disembark Estimated Crew 49 49 32 32 261 693 378 2,822 3,051 2,085 2,574 2,476 2,352 2,370 3,053 2,673 1,069 1,418 1,917 2,103 1,418 2,192 3,083 2,476 2,574 2,822 3,051 2,085 2,192 2,117 2,352 2,370 3,053 2,673 1,069 1,905 1,917 2,580 2,103 2,192 1,418 5 Ashore 17:00 19:15 20:00 19:30 15:30 16:30 19:15 16:00 19:00 17:00 20:00 18:00 16:00 20:00 15:00 20:00 19:30 14:00 13:30 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 16:00 19:00 15:00 20:00 23:00 19:00 19:30 20:00 15:30 19:30 20:00 Embark 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:00 8:00 8:00 7:00 8:00 8:00 8:30 8:00 7:30 8:00 8:30 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:00 8:00 8:00 8:00 8:00 8:00 1:00 8:00 8:00 19:00 Disembark Estimated Passenger 0:00 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 19:00 17:00 21:00 16:00 21:00 20:30 15:00 14:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 20:30 21:00 16:30 20:30 21:00 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 6:00 7:00 7:00 7:30 7:00 6:30 7:00 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 0:00 7:00 7:00 18:00 Arrival Scheduled Ship Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Zaandam Le Soleal Norwegian Sun Carnival Legend Baranof Dream Volendam Island Princess Seven Seas Mariner Baranof Dream Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Noordam Island Spirit Norwegian Sun Grand Princess Carnival Legend Island Spirit Island Princess Volendam Ship Date 07/05/2016 07/05/2016 07/05/2016 07/06/2016 07/06/2016 07/06/2016 07/06/2016 07/07/2016 07/07/2016 07/07/2016 07/07/2016 07/08/2016 07/08/2016 07/08/2016 07/08/2016 07/09/2016 07/10/2016 07/10/2016 07/10/2016 07/11/2016 07/11/2016 07/11/2016 07/12/2016 07/12/2016 07/12/2016 07/12/2016 07/13/2016 07/13/2016 07/13/2016 07/13/2016 07/14/2016 07/14/2016 07/14/2016 07/14/2016 07/14/2016 07/15/2016 07/15/2016 07/15/2016 07/15/2016 07/16/2016 07/16/2016

Appendix 1 60 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 461 260 260 251 6,210 1,668 2,564 4,602 3,016 1,878 38,258 26,721 30,971 28,023 37,192 27,350 36,487 19,808 21,637 29,003 29,647 34,436 10,769 18,766 16,536 27,566 18,766 28,554 31,569 38,258 30,612 36,487 28,023 37,192 27,350 30,971 16,069 21,637 29,003 34,436 27,966 Combined 3 84 15 15 15 96 666 296 444 370 2,803 2,375 2,475 2,625 2,868 2,330 3,025 1,238 1,645 2,340 2,170 2,360 1,148 1,750 1,200 2,330 1,750 2,250 2,544 2,803 2,138 3,025 2,625 2,868 2,330 2,475 1,250 1,645 2,340 2,360 2,015 Crew 446 245 245 248 5,544 1,584 2,268 9,621 4,158 2,646 1,782 35,455 24,346 28,496 25,398 34,324 25,020 33,462 18,570 19,992 26,663 27,477 32,076 17,016 15,336 25,236 17,016 26,304 29,025 35,455 28,474 33,462 25,398 34,324 25,020 28,496 14,819 19,992 26,663 32,076 25,951 Estimated CPV Impact Passenger 6 6 5 5 6 6 74 74 111 295 250 225 375 310 233 275 225 253 253 310 236 164 175 200 233 175 225 111 275 295 225 275 375 310 233 225 250 253 253 236 310 Ashore 4:30 15:00 22:00 13:00 18:30 18:30 18:30 16:00 18:15 19:00 18:30 14:30 15:30 18:15 15:00 18:00 16:00 19:00 12:30 15:00 19:00 19:00 18:30 13:00 12:30 18:15 18:30 18:30 15:00 18:30 16:00 18:15 19:00 22:00 18:30 14:00 15:30 18:15 18:00 18:00 15:00 Embark 9:00 8:00 9:00 9:00 9:00 2:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:00 9:00 9:00 9:30 9:00 9:00 9:00 8:30 9:00 9:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 2:00 8:00 8:30 10:00 21:30 Disembark Estimated Crew 99 99 49 49 99 99 693 378 693 378 3,083 2,117 2,192 2,822 3,051 2,085 2,574 2,476 2,352 2,370 3,053 2,673 1,069 1,418 1,917 2,103 1,418 2,192 2,580 3,083 2,476 2,574 2,822 3,051 2,085 2,192 2,117 2,352 2,370 2,673 3,053 6 Ashore 5:30 16:00 23:00 14:00 19:30 19:30 19:30 17:00 19:15 20:00 19:30 15:30 16:30 19:15 16:00 19:00 17:00 20:00 13:30 16:00 20:00 20:00 19:30 14:00 13:30 19:15 19:30 19:30 16:00 19:30 17:00 19:15 20:00 23:00 19:30 15:00 16:30 19:15 19:00 19:00 16:00 Embark 8:00 7:00 8:00 8:00 8:00 1:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:00 7:00 8:00 8:00 8:30 8:00 8:00 8:00 7:30 8:00 8:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 1:00 7:00 7:30 20:30 Disembark Estimated Passenger 0:00 6:30 0:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 14:30 17:00 21:00 21:00 20:30 15:00 14:30 20:15 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 20:00 17:00 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 7:00 6:00 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:30 7:00 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 0:00 6:00 6:30 19:30 Arrival Scheduled Ship Seven Seas Mariner American Spirit Silver Shadow Of The Seas Explorer Millennium American Spirit Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Zaandam Baranof Dream Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Baranof Dream Grand Princess Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam American Spirit Coral Princess Millennium Norwegian Jewel Norwegian Pearl American Spirit Disney Wonder Ruby Princess Ship Date 07/17/2016 07/17/2016 07/18/2016 07/18/2016 07/18/2016 07/18/2016 07/19/2016 07/19/2016 07/19/2016 07/19/2016 07/20/2016 07/20/2016 07/20/2016 07/20/2016 07/21/2016 07/21/2016 07/21/2016 07/21/2016 07/21/2016 07/22/2016 07/22/2016 07/23/2016 07/24/2016 07/24/2016 07/24/2016 07/25/2016 07/25/2016 07/25/2016 07/25/2016 07/26/2016 07/26/2016 07/26/2016 07/26/2016 07/26/2016 07/27/2016 07/27/2016 07/27/2016 07/27/2016 07/27/2016 07/28/2016 07/28/2016

Appendix 1 61 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 134 502 6,210 4,518 2,564 9,536 4,602 3,016 24,990 22,887 27,566 27,346 18,766 38,258 26,721 30,971 28,023 37,192 27,350 36,487 19,808 21,637 29,003 35,851 34,436 27,966 18,766 16,536 27,566 18,766 28,554 38,258 30,612 36,487 28,023 37,192 27,350 30,971 16,069 21,637 29,003 Combined 6 38 666 372 296 984 444 370 2,130 1,800 2,330 2,138 1,750 2,803 2,375 2,475 2,625 2,868 2,330 3,025 1,238 1,645 2,340 2,956 2,360 2,015 1,750 1,200 2,330 1,750 2,250 2,803 2,138 3,025 2,625 2,868 2,330 2,475 1,250 1,645 2,340 Crew 128 464 5,544 4,146 2,268 8,552 4,158 2,646 22,860 21,087 25,236 25,208 17,016 35,455 24,346 28,496 25,398 34,324 25,020 33,462 18,570 19,992 26,663 32,895 32,076 25,951 17,016 15,336 25,236 17,016 26,304 35,455 28,474 33,462 25,398 34,324 25,020 28,496 14,819 19,992 26,663 Estimated CPV Impact Passenger 3 3 93 74 74 213 200 233 225 175 111 164 295 250 225 375 310 233 275 225 253 253 275 236 310 175 200 233 175 225 111 295 225 275 375 310 233 225 250 253 253 Ashore 19:00 18:00 19:00 18:30 19:00 22:00 15:00 15:00 14:30 13:00 15:00 18:30 18:30 18:30 16:00 18:15 19:00 18:30 14:30 15:30 18:15 18:15 18:00 15:00 19:00 15:00 19:00 19:00 18:30 13:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 Embark 9:00 9:00 9:00 9:00 9:00 9:00 2:00 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 8:00 8:30 9:00 9:00 9:00 9:00 8:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 20:00 11:00 10:00 Disembark Estimated Crew 32 32 693 691 378 693 378 1,905 1,917 2,103 2,192 1,418 1,069 3,083 2,117 2,192 2,822 3,051 2,085 2,574 2,476 2,352 2,370 2,580 2,673 3,053 1,418 1,917 2,103 1,418 2,192 3,083 2,476 2,574 2,822 3,051 2,085 2,192 2,117 2,352 2,370 7 Ashore 20:00 19:00 20:00 19:30 20:00 23:00 16:00 16:00 15:30 14:00 16:00 19:30 19:30 19:30 17:00 19:15 20:00 19:30 15:30 16:30 19:15 19:15 19:00 16:00 20:00 16:00 20:00 20:00 19:30 14:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 15:00 16:30 19:15 Embark 8:00 8:00 8:00 8:00 8:00 8:00 1:00 8:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 6:30 7:00 7:30 8:00 8:00 8:00 8:00 7:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 19:00 10:00 Disembark Estimated Passenger 0:00 21:00 20:00 21:00 20:30 21:00 17:00 17:00 16:30 15:00 17:00 20:30 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 20:15 20:00 17:00 21:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 7:00 7:00 7:00 7:00 7:00 7:00 9:00 0:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 18:00 Arrival Scheduled Ship Noordam Norwegian Sun Carnival Legend Island Princess Volendam Island Spirit Seven Seas Mariner Regatta Island Spirit Silver Shadow Crystal Serenity Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Grand Princess Disney Wonder Ruby Princess Zaandam Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ship Date 07/28/2016 07/29/2016 07/29/2016 07/30/2016 07/30/2016 07/30/2016 07/31/2016 07/31/2016 07/31/2016 08/01/2016 08/01/2016 08/01/2016 08/01/2016 08/02/2016 08/02/2016 08/02/2016 08/02/2016 08/03/2016 08/03/2016 08/03/2016 08/03/2016 08/04/2016 08/04/2016 08/04/2016 08/04/2016 08/05/2016 08/05/2016 08/06/2016 08/07/2016 08/07/2016 08/08/2016 08/08/2016 08/08/2016 08/09/2016 08/09/2016 08/09/2016 08/09/2016 08/10/2016 08/10/2016 08/10/2016 08/10/2016

Appendix 1 62 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 152 146 422 223 6,210 2,564 5,302 4,602 3,016 34,436 27,966 24,990 10,769 22,887 27,566 35,138 27,346 18,766 38,258 26,721 30,971 28,023 37,192 27,350 36,487 19,808 21,637 29,003 34,436 27,966 18,766 16,536 27,566 18,766 28,554 38,258 30,612 36,487 28,023 37,192 27,350 Combined 5 6 9 30 666 296 465 444 370 2,360 2,015 2,130 1,148 1,800 2,330 2,888 2,138 1,750 2,803 2,375 2,475 2,625 2,868 2,330 3,025 1,238 1,645 2,340 2,360 2,015 1,750 1,200 2,330 1,750 2,250 2,803 2,138 3,025 2,625 2,868 2,330 Crew 147 140 392 214 9,621 5,544 2,268 4,837 4,158 2,646 32,076 25,951 22,860 21,087 25,236 32,250 25,208 17,016 35,455 24,346 28,496 25,398 34,324 25,020 33,462 18,570 19,992 26,663 32,076 25,951 17,016 15,336 25,236 17,016 26,304 35,455 28,474 33,462 25,398 34,324 25,020 Estimated CPV Impact Passenger 5 4 5 5 74 93 74 236 310 213 164 200 233 275 225 175 111 295 250 225 375 310 233 275 225 253 253 236 310 175 200 233 175 225 111 295 225 275 375 310 233 Ashore 18:00 15:00 19:00 16:00 18:00 19:00 10:30 18:30 18:30 19:00 15:00 13:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 11:00 18:30 14:30 15:30 18:15 18:00 18:00 15:00 19:00 15:30 15:00 19:00 19:00 18:30 13:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 Embark 8:00 8:30 9:00 9:00 9:00 9:00 9:30 8:00 9:00 9:00 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 9:30 7:30 9:00 9:00 9:00 8:00 8:30 9:00 9:00 9:00 9:00 8:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 10:00 12:00 13:45 10:00 Disembark Estimated Crew 49 40 49 57 693 378 691 693 378 2,673 3,053 1,905 1,069 1,917 2,103 2,580 2,192 1,418 3,083 2,117 2,192 2,822 3,051 2,085 2,574 2,476 2,352 2,370 2,673 3,053 1,418 1,917 2,103 1,418 2,192 3,083 2,476 2,574 2,822 3,051 2,085 8 Ashore 19:00 16:00 20:00 17:00 19:00 20:00 11:30 19:30 19:30 20:00 16:00 14:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 12:00 19:30 15:30 16:30 19:15 19:00 19:00 16:00 20:00 16:30 16:00 20:00 20:00 19:30 14:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 Embark 7:00 7:30 8:00 8:00 8:00 8:00 8:30 7:00 8:00 8:00 8:00 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 8:30 6:30 8:00 8:00 8:00 7:00 7:30 8:00 8:00 8:00 8:00 7:30 8:00 8:00 8:00 9:00 6:30 8:00 8:00 8:00 11:00 12:45 Disembark Estimated Passenger 20:00 17:00 21:00 18:00 20:00 21:00 12:30 20:30 20:30 21:00 17:00 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 13:00 20:30 16:30 17:30 20:15 20:00 20:00 17:00 21:00 17:30 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 6:00 6:30 7:00 7:00 7:00 7:00 7:30 6:00 7:00 7:00 7:00 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 10:00 11:45 Arrival Scheduled Ship Disney Wonder Ruby Princess Noordam Crystal Serenity Norwegian Sun Carnival Legend Baranof Dream Grand Princess Island Princess Volendam Seven Seas Mariner Silver Shadow Of The Seas Explorer Millennium Regatta Coral Princess Solstice Princess Crown Nieuw Amsterdam Alaskan Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Baranof Dream Disney Wonder Ruby Princess Zaandam Admiralty Dream Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Ship Date 08/11/2016 08/11/2016 08/11/2016 08/12/2016 08/12/2016 08/12/2016 08/12/2016 08/13/2016 08/13/2016 08/13/2016 08/14/2016 08/15/2016 08/15/2016 08/15/2016 08/15/2016 08/16/2016 08/16/2016 08/16/2016 08/16/2016 08/16/2016 08/17/2016 08/17/2016 08/17/2016 08/17/2016 08/17/2016 08/18/2016 08/18/2016 08/18/2016 08/18/2016 08/19/2016 08/19/2016 08/20/2016 08/21/2016 08/21/2016 08/22/2016 08/22/2016 08/22/2016 08/23/2016 08/23/2016 08/23/2016 08/23/2016

Appendix 1 63 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 146 2,564 3,016 30,971 16,069 21,637 29,003 27,966 24,990 22,887 27,566 27,346 18,766 38,258 26,721 30,971 28,023 37,192 27,350 36,487 19,808 21,637 29,003 27,966 18,766 16,536 32,283 27,566 18,766 28,554 38,258 30,612 36,487 28,023 37,192 27,350 30,971 21,637 29,003 27,966 24,990 Combined 6 296 370 2,475 1,250 1,645 2,340 2,015 2,130 1,800 2,330 2,138 1,750 2,803 2,375 2,475 2,625 2,868 2,330 3,025 1,238 1,645 2,340 2,015 1,750 1,200 2,613 2,330 1,750 2,250 2,803 2,138 3,025 2,625 2,868 2,330 2,475 1,645 2,340 2,015 2,130 Crew 140 2,268 2,646 28,496 14,819 19,992 26,663 25,951 22,860 21,087 25,236 25,208 17,016 35,455 24,346 28,496 25,398 34,324 25,020 33,462 18,570 19,992 26,663 25,951 17,016 15,336 29,670 25,236 17,016 26,304 35,455 28,474 33,462 25,398 34,324 25,020 28,496 19,992 26,663 25,951 22,860 Estimated CPV Impact Passenger 4 74 74 225 250 253 253 310 213 200 233 225 175 295 250 225 375 310 233 275 225 253 253 310 175 200 275 233 175 225 295 225 275 375 310 233 225 253 253 310 213 Ashore 18:30 14:00 15:30 18:15 15:00 19:00 18:00 19:00 18:30 19:00 13:00 18:30 18:30 18:30 16:00 18:15 19:00 18:30 14:30 15:30 18:15 15:00 19:00 15:00 18:30 19:00 19:00 18:30 11:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 15:30 18:15 15:00 19:00 Embark 7:30 9:00 9:00 9:00 8:30 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:30 9:00 9:00 9:00 9:00 9:00 8:30 9:30 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 8:30 9:00 10:00 Disembark Estimated Crew 40 378 378 2,192 2,117 2,352 2,370 3,053 1,905 1,917 2,103 2,192 1,418 3,083 2,117 2,192 2,822 3,051 2,085 2,574 2,476 2,352 2,370 3,053 1,418 1,917 2,580 2,103 1,418 2,192 3,083 2,476 2,574 2,822 3,051 2,085 2,192 2,352 2,370 3,053 1,905 9 Ashore 19:30 15:00 16:30 19:15 16:00 20:00 19:00 20:00 19:30 20:00 14:00 19:30 19:30 19:30 17:00 19:15 20:00 19:30 15:30 16:30 19:15 16:00 20:00 16:00 19:30 20:00 20:00 19:30 12:00 19:30 19:30 16:00 19:30 17:00 19:15 20:00 19:30 16:30 19:15 16:00 20:00 Embark 6:30 8:00 8:00 8:00 7:30 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 8:00 7:30 8:00 8:00 8:00 8:00 8:00 7:30 8:30 8:00 8:00 9:00 6:30 8:00 8:00 8:00 6:30 8:00 8:00 7:30 8:00 Disembark Estimated Passenger 20:30 16:00 17:30 20:15 17:00 21:00 20:00 21:00 20:30 21:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 21:00 17:00 20:30 21:00 21:00 20:30 13:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 6:30 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 Arrival Scheduled Ship Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Zaandam Norwegian Sun Grand Princess Carnival Legend Volendam Island Princess Alaskan Dream Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Norwegian Jewel Norwegian Pearl Ruby Princess Noordam Ship Date 08/24/2016 08/24/2016 08/24/2016 08/24/2016 08/25/2016 08/25/2016 08/26/2016 08/26/2016 08/27/2016 08/27/2016 08/29/2016 08/29/2016 08/29/2016 08/30/2016 08/30/2016 08/30/2016 08/30/2016 08/31/2016 08/31/2016 08/31/2016 08/31/2016 09/01/2016 09/01/2016 09/02/2016 09/02/2016 09/02/2016 09/03/2016 09/04/2016 09/04/2016 09/05/2016 09/05/2016 09/05/2016 09/06/2016 09/06/2016 09/06/2016 09/06/2016 09/07/2016 09/07/2016 09/07/2016 09/08/2016 09/08/2016

Appendix 1 64 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 260 2,564 22,887 27,566 27,346 18,766 38,258 30,971 25,145 37,192 27,350 36,487 21,637 29,003 27,966 18,766 16,536 18,766 32,214 27,350 28,800 29,003 24,990 23,416 18,766 27,350 9,175,683 Combined 15 296 1,800 2,330 2,138 1,750 2,803 2,475 1,925 2,868 2,330 3,025 1,645 2,340 2,015 1,750 1,200 1,750 2,613 2,330 2,340 2,340 2,130 1,850 1,750 2,330 740,080 Crew 245 2,268 21,087 25,236 25,208 17,016 35,455 28,496 23,220 34,324 25,020 33,462 19,992 26,663 25,951 17,016 15,336 17,016 29,601 25,020 26,460 26,663 22,860 21,566 17,016 25,020 8,435,603 Estimated CPV Impact Passenger 5 74 200 233 225 175 295 225 275 310 233 275 253 253 310 175 200 175 275 233 253 253 213 200 175 233 Ashore 12:30 18:00 19:00 18:30 19:00 13:00 18:30 18:30 15:00 18:15 19:00 18:30 15:30 18:15 15:00 19:00 15:00 19:00 18:30 19:00 18:15 18:15 19:00 18:15 19:00 19:00 Embark 9:30 9:00 9:00 9:00 9:00 9:00 9:00 7:30 8:00 9:00 9:00 7:30 9:00 9:00 8:30 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 Disembark Estimated Crew 49 378 1,917 2,103 2,192 1,418 3,083 2,192 2,580 3,051 2,085 2,574 2,352 2,370 3,053 1,418 1,917 1,418 2,574 2,085 2,352 2,370 1,905 1,917 1,418 2,085 10 Ashore 13:30 19:00 20:00 19:30 20:00 14:00 19:30 19:30 16:00 19:15 20:00 19:30 16:30 19:15 16:00 20:00 16:00 20:00 19:30 20:00 19:15 19:15 20:00 19:15 20:00 20:00 Embark 8:30 8:00 8:00 8:00 8:00 8:00 8:00 6:30 7:00 8:00 8:00 6:30 8:00 8:00 7:30 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 8:00 Disembark Estimated Passenger 14:30 20:00 21:00 20:30 21:00 15:00 20:30 20:30 17:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 17:00 21:00 20:30 21:00 20:15 20:15 21:00 20:15 21:00 21:00 2016 Estimated CPV Impact – Skagway Moderate Scenario Departure 7:30 7:00 7:00 7:00 7:00 7:00 7:00 5:30 6:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 Arrival Scheduled Ship Baranof Dream Norwegian Sun Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Coral Princess Grand Princess Princess Crown Nieuw Amsterdam Star Princess Norwegian Jewel Norwegian Pearl Ruby Princess Zaandam Norwegian Sun Volendam Star Princess Nieuw Amsterdam Norwegian Jewel Norwegian Pearl Noordam Norwegian Sun Volendam Nieuw Amsterdam Ship 395 Port Calls in 2016 Date Totals 09/08/2016 09/09/2016 09/09/2016 09/10/2016 09/10/2016 09/12/2016 09/12/2016 09/13/2016 09/13/2016 09/13/2016 09/13/2016 09/14/2016 09/14/2016 09/14/2016 09/15/2016 09/15/2016 09/16/2016 09/17/2016 09/20/2016 09/20/2016 09/21/2016 09/21/2016 09/21/2016 09/22/2016 09/24/2016 09/27/2016

Appendix 1 65 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 53 7,212 9,885 1,477 4,699 19,574 17,880 13,430 20,491 26,998 18,761 19,574 14,241 17,880 18,401 13,430 20,956 22,913 16,960 18,761 19,574 22,502 14,241 20,491 18,401 16,546 17,880 17,733 19,409 13,430 27,153 18,962 22,502 18,761 26,281 19,574 26,510 12,503 14,241 20,491 24,651 18,401 21,695 Combined 2 786 800 177 534 810 1,674 1,530 1,260 1,667 2,108 1,800 1,674 1,111 1,530 1,364 1,260 1,665 1,870 1,240 1,800 1,674 1,800 1,111 1,667 1,364 1,320 1,530 1,488 1,530 1,260 2,006 1,700 1,800 1,800 2,046 1,674 2,200 1,111 1,667 1,701 1,364 1,760 Crew 51 6,426 9,085 1,300 4,165 17,900 16,350 12,170 18,824 24,890 16,961 17,900 13,130 16,350 17,037 12,170 19,291 21,043 15,720 16,961 17,900 20,702 13,130 18,824 17,037 15,226 16,350 16,245 17,879 12,170 25,147 17,262 20,702 16,961 24,235 17,900 24,310 11,693 13,130 18,824 22,950 17,037 19,935 Estimated CPV Impact Passenger 3 59 89 131 186 170 140 202 248 300 186 202 170 248 140 180 220 248 300 186 180 200 202 202 248 160 170 186 180 140 236 200 180 300 248 186 220 180 202 202 189 248 220 Ashore 15:30 18:30 18:30 18:30 17:45 18:00 15:30 18:30 15:00 18:30 14:30 18:30 18:15 18:00 14:30 15:30 18:30 18:00 13:30 15:00 17:45 14:30 17:45 18:30 17:30 18:00 18:30 12:30 18:00 18:00 16:30 18:00 15:30 17:45 18:30 18:00 14:00 15:00 17:45 10:30 17:30 14:30 17:30 Embark 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:00 9:30 9:00 9:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 9:00 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:30 9:00 9:30 10:30 10:00 Disembark Estimated Crew 34 918 325 595 1,790 1,635 1,217 2,035 2,620 2,423 1,790 2,020 1,635 2,621 1,217 1,882 2,215 2,620 2,423 1,790 1,882 1,817 2,020 2,035 2,621 1,646 1,635 1,805 1,882 1,217 2,647 1,817 1,882 2,423 2,620 1,790 2,210 2,126 2,020 2,035 2,295 2,621 2,215 1 Ashore 16:00 19:00 19:00 19:00 18:15 18:30 16:00 19:00 15:30 19:00 15:00 19:00 18:45 18:30 15:00 16:00 19:00 18:30 14:00 15:30 18:15 15:00 18:15 19:00 18:00 18:30 19:00 13:00 18:30 18:30 17:00 18:30 16:00 18:15 19:00 18:30 14:30 15:30 18:15 11:00 18:00 15:00 18:00 Embark 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 8:30 9:00 8:30 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:30 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 9:30 8:00 8:30 9:00 10:00 Estimated Passenger Disembark 18:00 21:00 21:00 21:00 20:15 20:30 18:00 21:00 17:30 21:00 17:00 21:00 20:45 20:30 17:00 18:00 21:00 20:30 16:00 17:30 20:15 17:00 20:15 21:00 20:00 20:30 21:00 15:00 20:30 20:30 19:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 13:00 20:00 17:00 20:00 2016 Estimated CPV Impact – Skagway Low Scenario Departure 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 6:30 7:00 6:30 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 6:00 6:30 7:00 Scheduled Ship Arrival Ship Crystal Serenity Nieuw Amsterdam Noordam Volendam Norwegian Pearl Princess Crown Solstice Nieuw Amsterdam Norwegian Jewel Noordam Ruby Princess Volendam Island Princess Grand Princess Princess Crown Solstice Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Norwegian Sun Noordam Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Millennium Seven Seas Mariner Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Alaskan Dream Disney Wonder Ruby Princess Grand Princess Date 04/29/2016 05/03/2016 05/04/2016 05/07/2016 05/08/2016 05/09/2016 05/10/2016 05/10/2016 05/11/2016 05/11/2016 05/12/2016 05/14/2016 05/15/2016 05/15/2016 05/17/2016 05/17/2016 05/17/2016 05/18/2016 05/18/2016 05/18/2016 05/18/2016 05/19/2016 05/19/2016 05/19/2016 05/20/2016 05/21/2016 05/21/2016 05/23/2016 05/23/2016 05/23/2016 05/23/2016 05/24/2016 05/24/2016 05/24/2016 05/24/2016 05/25/2016 05/25/2016 05/25/2016 05/25/2016 05/25/2016 05/26/2016 05/26/2016 05/26/2016

Appendix 1 66 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 56 42 134 361 155 1,861 9,885 3,261 4,015 1,477 13,430 19,724 13,430 19,409 27,153 21,727 26,510 18,761 26,281 19,574 22,502 14,241 20,491 24,651 18,401 17,880 16,094 19,724 21,471 22,913 13,430 27,153 18,962 22,502 18,761 26,281 19,574 26,510 12,503 14,241 20,491 24,651 Combined 8 2 0 8 23 236 800 296 445 177 810 1,260 1,674 1,260 1,530 2,006 1,530 2,200 1,800 2,046 1,674 1,800 1,111 1,667 1,701 1,364 1,530 1,280 1,674 1,710 1,870 1,260 2,006 1,700 1,800 1,800 2,046 1,674 2,200 1,111 1,667 1,701 Crew 54 42 126 338 147 1,625 9,085 2,965 3,570 1,300 12,170 18,050 12,170 17,879 25,147 20,197 24,310 16,961 24,235 17,900 20,702 13,130 18,824 22,950 17,037 16,350 14,814 18,050 19,761 21,043 12,170 25,147 17,262 20,702 16,961 24,235 17,900 24,310 11,693 13,130 18,824 22,950 Estimated CPV Impact Passenger 4 2 2 4 4 59 74 89 59 140 186 140 180 236 180 220 300 248 186 180 200 202 202 189 248 170 160 186 180 220 140 236 200 180 300 248 186 220 180 202 202 189 Ashore 18:30 18:30 18:30 12:00 18:00 18:00 18:00 14:30 18:00 15:30 17:45 18:30 18:00 13:30 15:00 17:45 17:30 14:30 18:30 17:30 18:30 18:00 18:00 18:30 14:30 21:30 14:30 14:00 12:30 18:00 18:00 18:00 15:30 17:45 18:30 10:00 18:00 14:00 15:00 17:45 12:00 17:30 Embark 9:30 9:30 9:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:30 9:00 9:30 9:30 9:30 8:30 9:30 9:30 9:30 2:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:30 10:00 10:30 10:30 20:30 10:00 10:00 Disembark Estimated Crew 42 27 27 42 49 325 593 595 325 1,217 1,805 1,217 1,882 2,647 2,126 2,210 2,423 2,620 1,790 1,882 1,817 2,020 2,035 2,295 2,621 1,635 1,646 1,805 1,882 2,215 1,217 2,647 1,817 1,882 2,423 2,620 1,790 2,210 2,126 2,020 2,035 2,295 2 Ashore 19:00 19:00 19:00 12:30 18:30 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 18:00 15:00 19:00 18:00 19:00 18:30 18:30 19:00 15:00 22:00 15:00 14:30 13:00 18:30 18:30 18:30 16:00 18:15 19:00 10:30 18:30 14:30 15:30 18:15 12:30 18:00 Embark 9:00 9:00 9:00 9:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:30 9:00 9:00 9:00 8:00 9:00 9:00 9:00 2:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 9:30 7:30 9:00 9:00 9:00 9:30 8:00 10:00 10:00 20:00 Estimated Passenger Disembark 0:00 21:00 21:00 21:00 14:30 20:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 20:30 21:00 17:00 17:00 16:30 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 14:30 20:00 2016 Estimated CPV Impact – Skagway Low Scenario Departure 7:00 7:00 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 6:00 7:00 7:00 8:00 7:00 0:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 7:30 6:00 18:00 Scheduled Ship Arrival Ship Zaandam Carnival Legend Volendam Baranof Dream Island Princess Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Grand Princess Volendam Regatta Island Spirit Seven Seas Mariner Island Spirit Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Baranof Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Admiralty Dream Disney Wonder Date 05/26/2016 05/27/2016 05/28/2016 05/28/2016 05/29/2016 05/30/2016 05/30/2016 05/30/2016 05/31/2016 05/31/2016 05/31/2016 05/31/2016 06/01/2016 06/01/2016 06/01/2016 06/01/2016 06/02/2016 06/02/2016 06/02/2016 06/03/2016 06/03/2016 06/04/2016 06/04/2016 06/04/2016 06/04/2016 06/04/2016 06/05/2016 06/05/2016 06/06/2016 06/06/2016 06/06/2016 06/07/2016 06/07/2016 06/07/2016 06/07/2016 06/07/2016 06/08/2016 06/08/2016 06/08/2016 06/08/2016 06/08/2016 06/09/2016

Appendix 1 67 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 42 2,240 2,647 1,861 9,885 4,015 1,477 7,212 18,401 13,430 10,676 19,724 13,430 20,440 27,153 21,727 26,510 18,761 26,281 19,574 22,502 14,241 20,491 24,651 18,401 17,880 16,094 19,724 19,409 13,430 27,153 18,962 22,502 18,761 26,281 19,574 26,510 12,503 14,241 20,491 19,835 24,651 Combined 0 224 800 267 236 800 445 177 810 786 1,364 1,260 1,674 1,260 1,620 2,006 1,530 2,200 1,800 2,046 1,674 1,800 1,111 1,667 1,701 1,364 1,530 1,280 1,674 1,530 1,260 2,006 1,700 1,800 1,800 2,046 1,674 2,200 1,111 1,667 1,488 1,701 Crew 42 2,016 9,876 2,380 1,625 9,085 3,570 1,300 6,426 17,037 12,170 18,050 12,170 18,820 25,147 20,197 24,310 16,961 24,235 17,900 20,702 13,130 18,824 22,950 17,037 16,350 14,814 18,050 17,879 12,170 25,147 17,262 20,702 16,961 24,235 17,900 24,310 11,693 13,130 18,824 18,347 22,950 Estimated CPV Impact Passenger 4 28 89 59 89 59 248 140 160 186 140 180 236 180 220 300 248 186 180 200 202 202 189 248 170 160 186 180 140 236 200 180 300 248 186 220 180 202 202 248 189 131 Ashore 14:30 18:30 16:30 14:30 18:30 18:30 18:00 12:30 18:00 18:00 14:30 18:00 15:30 17:45 18:30 18:00 13:30 15:00 17:45 17:30 14:30 18:30 17:30 18:30 18:00 18:30 14:30 12:30 18:00 18:00 18:00 15:30 17:45 18:30 10:00 18:00 14:00 15:00 17:45 14:30 17:30 15:30 Embark 9:00 9:30 8:30 9:30 9:30 9:30 9:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:30 9:00 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:30 8:30 9:30 10:30 10:00 Disembark Estimated Crew 42 224 595 325 595 325 918 2,621 1,217 1,646 1,805 1,217 1,882 2,647 2,126 2,210 2,423 2,620 1,790 1,882 1,817 2,020 2,035 2,295 2,621 1,635 1,646 1,805 1,882 1,217 2,647 1,817 1,882 2,423 2,620 1,790 2,210 2,126 2,020 2,035 2,621 2,295 3 Ashore 15:00 19:00 17:00 15:00 19:00 19:00 18:30 13:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 18:00 15:00 19:00 18:00 19:00 18:30 19:00 15:00 13:00 18:30 18:30 18:30 16:00 18:15 19:00 10:30 18:30 14:30 15:30 18:15 15:00 18:00 16:00 Embark 8:30 9:00 8:00 9:00 9:00 9:00 8:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:30 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 9:30 7:30 9:00 9:00 9:00 8:00 8:00 9:00 10:00 Estimated Passenger Disembark 17:00 21:00 19:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 12:30 20:30 16:30 17:30 20:15 17:00 20:00 18:00 2016 Estimated CPV Impact – Skagway Low Scenario Departure 6:30 7:00 6:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:00 7:00 Scheduled Ship Arrival Ship Ruby Princess Zaandam Le Soleal Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Volendam Seven Seas Mariner Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Baranof Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Date 06/09/2016 06/09/2016 06/10/2016 06/10/2016 06/10/2016 06/11/2016 06/12/2016 06/12/2016 06/13/2016 06/13/2016 06/13/2016 06/14/2016 06/14/2016 06/14/2016 06/14/2016 06/15/2016 06/15/2016 06/15/2016 06/15/2016 06/16/2016 06/16/2016 06/16/2016 06/17/2016 06/17/2016 06/18/2016 06/18/2016 06/19/2016 06/20/2016 06/20/2016 06/20/2016 06/21/2016 06/21/2016 06/21/2016 06/21/2016 06/21/2016 06/22/2016 06/22/2016 06/22/2016 06/22/2016 06/23/2016 06/23/2016 06/23/2016

Appendix 1 68 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 53 175 2,240 2,240 2,647 1,861 1,255 9,885 5,114 4,015 1,477 2,594 13,430 10,676 22,913 19,724 13,430 20,440 27,153 21,727 26,510 18,761 26,281 19,574 22,502 14,241 20,491 19,835 24,651 17,880 16,094 19,724 19,409 13,430 27,153 18,962 22,502 18,761 26,281 19,574 26,510 12,503 Combined 5 2 65 224 800 224 267 236 800 524 445 177 222 810 1,260 1,870 1,674 1,260 1,620 2,006 1,530 2,200 1,800 2,046 1,674 1,800 1,111 1,667 1,488 1,701 1,530 1,280 1,674 1,530 1,260 2,006 1,700 1,800 1,800 2,046 1,674 2,200 Crew 51 170 2,016 9,876 2,016 2,380 1,625 1,190 9,085 4,590 3,570 1,300 2,372 12,170 21,043 18,050 12,170 18,820 25,147 20,197 24,310 16,961 24,235 17,900 20,702 13,130 18,824 18,347 22,950 16,350 14,814 18,050 17,879 12,170 25,147 17,262 20,702 16,961 24,235 17,900 24,310 11,693 Estimated CPV Impact Passenger 5 5 3 28 28 89 59 89 59 74 140 160 220 186 140 180 236 180 220 300 248 186 180 200 202 202 248 189 131 170 160 186 180 140 236 200 180 300 248 186 220 180 Ashore 3:30 18:30 16:30 14:30 18:00 18:30 18:30 16:30 18:00 12:30 18:00 18:00 14:30 21:30 18:00 15:30 17:45 18:30 18:00 13:30 15:00 17:45 14:30 17:30 13:30 18:30 17:30 18:30 18:00 18:30 14:30 10:30 12:30 18:00 18:00 14:30 18:00 15:30 17:45 18:30 18:00 14:00 Embark 9:30 8:30 9:30 9:30 9:30 9:30 8:30 9:00 9:30 9:30 9:30 8:30 8:00 9:30 9:30 9:30 2:30 8:00 9:30 9:30 9:30 8:30 8:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 10:30 10:00 11:30 Disembark Estimated Crew 85 85 34 224 224 595 325 918 595 325 593 1,217 1,646 2,215 1,805 1,217 1,882 2,647 2,126 2,210 2,423 2,620 1,790 1,882 1,817 2,020 2,035 2,621 2,295 1,635 1,646 1,805 1,882 1,217 2,647 1,817 1,882 2,423 2,620 1,790 2,210 2,126 4 Ashore 4:00 19:00 17:00 15:00 18:30 19:00 19:00 17:00 18:30 13:00 18:30 18:30 15:00 22:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 15:00 18:00 14:00 19:00 18:00 19:00 18:30 19:00 15:00 11:00 13:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:30 Embark 9:00 8:00 9:00 9:00 9:00 9:00 8:00 8:30 9:00 9:00 9:00 8:00 7:30 9:00 9:00 9:00 2:00 7:30 9:00 9:00 9:00 8:00 8:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 10:00 11:00 Estimated Passenger Disembark 0:00 6:00 21:00 19:00 17:00 20:30 21:00 21:00 19:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 21:00 20:30 21:00 17:00 13:00 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:30 2016 Estimated CPV Impact – Skagway Low Scenario Departure 7:00 6:00 7:00 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 8:00 6:00 5:30 7:00 7:00 7:00 0:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:30 7:00 7:00 7:00 9:00 5:30 7:00 7:00 7:00 5:30 7:00 Scheduled Ship Arrival Ship Zaandam Le Soleal Norwegian Sun Grand Princess Carnival Legend Volendam Le Soleal Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow American Spirit Star Princess Solstice Princess Crown Nieuw Amsterdam American Spirit Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Noordam Norwegian Sun Carnival Legend Island Princess Volendam Seven Seas Mariner Alaskan Dream Silver Shadow Of The Seas Explorer Millennium Regatta Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Date 06/23/2016 06/24/2016 06/24/2016 06/24/2016 06/24/2016 06/25/2016 06/26/2016 06/26/2016 06/26/2016 06/27/2016 06/27/2016 06/27/2016 06/27/2016 06/28/2016 06/28/2016 06/28/2016 06/28/2016 06/28/2016 06/29/2016 06/29/2016 06/29/2016 06/29/2016 06/30/2016 06/30/2016 06/30/2016 06/30/2016 07/01/2016 07/01/2016 07/02/2016 07/02/2016 07/03/2016 07/03/2016 07/04/2016 07/04/2016 07/04/2016 07/04/2016 07/05/2016 07/05/2016 07/05/2016 07/05/2016 07/06/2016 07/06/2016

Appendix 1 69 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 56 203 134 361 221 7,212 2,240 2,647 1,861 9,885 5,114 4,015 1,255 1,477 14,241 20,491 19,835 24,651 13,430 10,676 19,724 13,430 20,440 27,153 21,727 26,510 18,761 26,281 19,574 22,502 14,241 20,491 19,835 24,651 17,880 16,094 22,913 19,724 19,409 13,430 27,153 18,962 Combined 8 2 8 14 23 65 786 224 800 267 236 800 524 445 177 1,111 1,667 1,488 1,701 1,260 1,674 1,260 1,620 2,006 1,530 2,200 1,800 2,046 1,674 1,800 1,111 1,667 1,488 1,701 1,530 1,280 1,870 1,674 1,530 1,260 2,006 1,700 Crew 54 189 126 338 213 6,426 2,016 9,876 2,380 1,625 9,085 4,590 3,570 1,190 1,300 13,130 18,824 18,347 22,950 12,170 18,050 12,170 18,820 25,147 20,197 24,310 16,961 24,235 17,900 20,702 13,130 18,824 18,347 22,950 16,350 14,814 21,043 18,050 17,879 12,170 25,147 17,262 Estimated CPV Impact Passenger 4 4 2 2 5 5 28 89 59 89 59 202 202 248 189 131 140 160 186 140 180 236 180 220 300 248 186 180 200 202 202 248 189 131 170 160 220 186 180 140 236 200 Ashore 4:00 15:00 17:45 14:30 17:30 15:30 18:30 16:30 14:30 18:30 13:30 18:30 18:00 12:30 12:00 18:00 18:00 14:30 18:00 15:30 17:45 18:30 18:00 13:30 15:00 17:45 14:30 17:30 13:30 18:30 21:30 17:30 18:00 18:30 14:00 18:00 18:30 14:30 21:30 12:30 18:00 18:00 Embark 9:30 9:30 8:30 8:30 9:30 9:30 8:30 9:30 9:30 9:30 9:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:30 8:30 9:30 9:30 9:30 9:30 9:30 2:30 9:30 9:30 9:30 8:30 9:30 9:30 9:30 2:30 10:00 10:00 10:30 20:30 Disembark Estimated Crew 42 42 27 27 85 85 918 224 595 325 918 595 325 2,020 2,035 2,621 2,295 1,217 1,646 1,805 1,217 1,882 2,647 2,126 2,210 2,423 2,620 1,790 1,882 1,817 2,020 2,035 2,621 2,295 1,635 1,646 2,215 1,805 1,882 1,217 2,647 1,817 5 Ashore 4:30 15:30 18:15 15:00 18:00 16:00 19:00 17:00 15:00 19:00 14:00 19:00 18:30 13:00 12:30 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 15:00 18:00 14:00 19:00 22:00 18:00 18:30 19:00 14:30 18:30 19:00 15:00 22:00 13:00 18:30 18:30 Embark 9:00 9:00 8:00 8:00 9:00 9:00 8:00 9:00 9:00 9:30 9:00 8:30 9:00 9:30 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:00 9:00 9:00 9:00 9:00 9:00 2:00 9:00 9:00 9:00 8:00 9:00 9:00 9:00 2:00 10:00 20:00 Estimated Passenger Disembark 0:00 0:00 6:30 17:30 20:15 17:00 20:00 18:00 21:00 19:00 17:00 21:00 16:00 21:00 20:30 15:00 14:30 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 20:00 16:00 21:00 20:00 20:30 21:00 16:30 20:30 21:00 17:00 15:00 20:30 20:30 2016 Estimated CPV Impact – Skagway Low Scenario Departure 7:00 7:00 6:00 6:00 7:00 7:00 6:00 7:00 7:00 7:30 7:00 6:30 7:00 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:00 7:00 7:00 0:00 7:00 7:00 7:00 6:00 7:00 7:00 7:00 0:00 18:00 Scheduled Ship Arrival Ship Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Zaandam Le Soleal Norwegian Sun Carnival Legend Baranof Dream Volendam Island Princess Seven Seas Mariner Baranof Dream Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Noordam Island Spirit Norwegian Sun Grand Princess Carnival Legend Island Spirit Island Princess Volendam Seven Seas Mariner American Spirit Silver Shadow Of The Seas Explorer Millennium American Spirit Date 07/06/2016 07/06/2016 07/07/2016 07/07/2016 07/07/2016 07/07/2016 07/08/2016 07/08/2016 07/08/2016 07/08/2016 07/09/2016 07/10/2016 07/10/2016 07/10/2016 07/11/2016 07/11/2016 07/11/2016 07/12/2016 07/12/2016 07/12/2016 07/12/2016 07/13/2016 07/13/2016 07/13/2016 07/13/2016 07/14/2016 07/14/2016 07/14/2016 07/14/2016 07/14/2016 07/15/2016 07/15/2016 07/15/2016 07/15/2016 07/16/2016 07/16/2016 07/17/2016 07/17/2016 07/18/2016 07/18/2016 07/18/2016 07/18/2016

Appendix 1 70 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 40 56 134 134 7,212 2,647 1,861 9,885 1,435 4,015 22,502 18,761 26,281 19,574 26,510 12,503 14,241 20,491 19,835 24,651 13,430 10,676 19,724 13,430 20,440 22,304 27,153 21,727 26,510 18,761 26,281 19,574 22,502 14,241 20,491 24,651 18,401 17,880 16,094 19,724 19,409 13,430 Combined 8 8 2 -3 75 810 786 800 267 236 800 445 1,800 1,800 2,046 1,674 2,200 1,111 1,667 1,488 1,701 1,260 1,674 1,260 1,620 1,815 2,006 1,530 2,200 1,800 2,046 1,674 1,800 1,111 1,667 1,701 1,364 1,530 1,280 1,674 1,530 1,260 Crew 43 54 126 126 6,426 9,876 2,380 1,625 9,085 1,360 3,570 20,702 16,961 24,235 17,900 24,310 11,693 13,130 18,824 18,347 22,950 12,170 18,050 12,170 18,820 20,489 25,147 20,197 24,310 16,961 24,235 17,900 20,702 13,130 18,824 22,950 17,037 16,350 14,814 18,050 17,879 12,170 Estimated CPV Impact Passenger 4 4 5 5 2 89 59 89 180 300 248 186 220 180 202 202 248 189 131 140 160 186 140 180 220 236 180 220 300 248 186 180 200 202 202 189 248 170 160 186 180 140 Ashore 18:00 15:30 17:45 18:30 18:00 14:00 15:00 17:45 14:30 17:30 15:30 18:30 12:00 14:30 18:30 18:30 18:00 12:30 12:00 17:45 18:00 18:00 14:30 18:00 15:30 17:45 18:30 21:30 18:00 13:30 15:00 17:45 17:30 17:30 14:30 18:30 17:30 18:30 18:00 18:30 21:30 14:30 Embark 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:30 8:30 9:30 9:30 9:30 9:30 9:30 9:00 9:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 2:30 8:30 9:00 9:30 9:30 9:30 9:30 9:30 9:30 10:00 10:00 10:30 22:00 20:30 Disembark Estimated Crew 42 42 85 85 27 918 595 325 595 1,882 2,423 2,620 1,790 2,210 2,126 2,020 2,035 2,621 2,295 1,217 1,646 1,805 1,217 1,882 2,215 2,647 2,126 2,210 2,423 2,620 1,790 1,882 1,817 2,020 2,035 2,295 2,621 1,635 1,646 1,805 1,882 1,217 6 Ashore 18:30 16:00 18:15 19:00 18:30 14:30 15:30 18:15 15:00 18:00 16:00 19:00 12:30 15:00 19:00 19:00 18:30 13:00 12:30 18:15 18:30 18:30 15:00 18:30 16:00 18:15 19:00 22:00 18:30 14:00 15:30 18:15 18:00 18:00 15:00 19:00 18:00 19:00 18:30 19:00 22:00 15:00 Embark 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:00 9:00 9:00 9:30 9:00 9:00 9:00 8:30 9:00 9:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 2:00 8:00 8:30 9:00 9:00 9:00 9:00 9:00 9:00 10:00 21:30 20:00 Estimated Passenger Disembark 0:00 0:00 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 20:00 18:00 21:00 14:30 17:00 21:00 21:00 20:30 15:00 14:30 20:15 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 20:00 17:00 21:00 20:00 21:00 20:30 21:00 17:00 2016 Estimated CPV Impact – Skagway Low Scenario Departure 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:00 7:00 7:00 7:30 7:00 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 0:00 6:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 19:30 18:00 Scheduled Ship Arrival Ship Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Disney Wonder Crystal Serenity Zaandam Baranof Dream Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Baranof Dream Grand Princess Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam American Spirit Coral Princess Millennium Norwegian Jewel Norwegian Pearl American Spirit Disney Wonder Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Volendam Island Spirit Seven Seas Mariner Date 07/19/2016 07/19/2016 07/19/2016 07/19/2016 07/20/2016 07/20/2016 07/20/2016 07/20/2016 07/21/2016 07/21/2016 07/21/2016 07/21/2016 07/21/2016 07/22/2016 07/22/2016 07/23/2016 07/24/2016 07/24/2016 07/24/2016 07/25/2016 07/25/2016 07/25/2016 07/25/2016 07/26/2016 07/26/2016 07/26/2016 07/26/2016 07/26/2016 07/27/2016 07/27/2016 07/27/2016 07/27/2016 07/27/2016 07/28/2016 07/28/2016 07/28/2016 07/29/2016 07/29/2016 07/30/2016 07/30/2016 07/30/2016 07/31/2016

Appendix 1 71 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 42 361 2,594 1,477 6,163 2,647 1,861 9,885 7,212 27,153 18,962 22,502 18,761 26,281 19,574 26,510 12,503 14,241 20,491 25,956 24,651 18,401 13,430 10,676 19,724 13,430 20,440 27,153 21,727 26,510 18,761 26,281 19,574 22,502 14,241 20,491 24,651 18,401 17,880 16,094 19,724 25,348 Combined 0 23 222 177 655 810 800 267 236 800 786 2,006 1,700 1,800 1,800 2,046 1,674 2,200 1,111 1,667 2,145 1,701 1,364 1,260 1,674 1,260 1,620 2,006 1,530 2,200 1,800 2,046 1,674 1,800 1,111 1,667 1,701 1,364 1,530 1,280 1,674 2,090 Crew 42 338 2,372 1,300 5,508 9,876 2,380 1,625 9,085 6,426 25,147 17,262 20,702 16,961 24,235 17,900 24,310 11,693 13,130 18,824 23,811 22,950 17,037 12,170 18,050 12,170 18,820 25,147 20,197 24,310 16,961 24,235 17,900 20,702 13,130 18,824 22,950 17,037 16,350 14,814 18,050 23,258 Estimated CPV Impact Passenger 2 4 74 59 89 59 131 236 200 180 300 248 186 220 180 202 202 220 189 248 140 160 186 140 180 236 180 220 300 248 186 180 200 202 202 189 248 170 131 160 186 220 Ashore 14:30 14:00 12:30 14:30 18:00 18:00 18:00 15:30 17:45 18:30 18:00 14:00 15:00 17:45 17:45 17:30 14:30 18:30 14:30 18:30 18:30 18:00 12:30 18:00 18:00 14:30 18:00 15:30 17:45 18:30 18:00 13:30 15:00 17:45 17:30 14:30 18:30 15:30 17:30 18:30 10:00 18:00 Embark 2:30 9:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 8:30 9:00 9:30 9:30 9:30 9:30 9:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:30 9:00 9:30 9:30 9:30 9:30 8:30 11:30 10:30 10:00 Disembark Estimated Crew 27 42 593 325 918 595 325 918 2,647 1,817 1,882 2,423 2,620 1,790 2,210 2,126 2,020 2,035 2,215 2,295 2,621 1,217 1,646 1,805 1,217 1,882 2,647 2,126 2,210 2,423 2,620 1,790 1,882 1,817 2,020 2,035 2,295 2,621 1,635 1,646 1,805 2,215 7 Ashore 15:00 14:30 13:00 15:00 18:30 18:30 18:30 16:00 18:15 19:00 18:30 14:30 15:30 18:15 18:15 18:00 15:00 19:00 15:00 19:00 19:00 18:30 13:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 18:00 15:00 19:00 16:00 18:00 19:00 10:30 18:30 Embark 2:00 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 8:00 8:30 9:00 9:00 9:00 9:00 8:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:00 8:30 9:00 9:00 9:00 9:00 9:30 8:00 11:00 10:00 Estimated Passenger Disembark 17:00 16:30 15:00 17:00 20:30 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 20:15 20:00 17:00 21:00 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 20:00 17:00 21:00 18:00 20:00 21:00 12:30 20:30 2016 Estimated CPV Impact – Skagway Low Scenario Departure 9:00 0:00 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 7:30 6:00 Scheduled Ship Arrival Ship Regatta Island Spirit Silver Shadow Crystal Serenity Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Grand Princess Disney Wonder Ruby Princess Zaandam Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Disney Wonder Ruby Princess Noordam Crystal Serenity Norwegian Sun Carnival Legend Baranof Dream Grand Princess Date 07/31/2016 07/31/2016 08/01/2016 08/01/2016 08/01/2016 08/01/2016 08/02/2016 08/02/2016 08/02/2016 08/02/2016 08/03/2016 08/03/2016 08/03/2016 08/03/2016 08/04/2016 08/04/2016 08/04/2016 08/04/2016 08/05/2016 08/05/2016 08/06/2016 08/07/2016 08/07/2016 08/08/2016 08/08/2016 08/08/2016 08/09/2016 08/09/2016 08/09/2016 08/09/2016 08/10/2016 08/10/2016 08/10/2016 08/10/2016 08/11/2016 08/11/2016 08/11/2016 08/12/2016 08/12/2016 08/12/2016 08/12/2016 08/13/2016

Appendix 1 72 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 53 89 272 4,015 1,477 3,261 2,647 1,861 9,885 19,409 13,430 27,153 18,962 22,502 18,761 26,281 19,574 26,510 12,503 14,241 20,491 24,651 18,401 13,430 10,676 19,724 13,430 20,440 27,153 21,727 26,510 18,761 26,281 19,574 22,502 14,241 20,491 18,401 17,880 16,094 19,724 19,409 Combined 2 3 20 445 177 296 810 800 267 236 800 1,530 1,260 2,006 1,700 1,800 1,800 2,046 1,674 2,200 1,111 1,667 1,701 1,364 1,260 1,674 1,260 1,620 2,006 1,530 2,200 1,800 2,046 1,674 1,800 1,111 1,667 1,364 1,530 1,280 1,674 1,530 Crew 51 86 252 3,570 1,300 2,965 9,876 2,380 1,625 9,085 17,879 12,170 25,147 17,262 20,702 16,961 24,235 17,900 24,310 11,693 13,130 18,824 22,950 17,037 12,170 18,050 12,170 18,820 25,147 20,197 24,310 16,961 24,235 17,900 20,702 13,130 18,824 17,037 16,350 14,814 18,050 17,879 Estimated CPV Impact Passenger 3 4 4 89 59 74 89 59 180 140 236 200 180 300 248 186 220 180 202 202 189 248 140 160 186 140 180 236 180 220 300 248 186 180 200 202 202 248 170 160 186 180 Ashore 18:00 18:30 14:30 12:30 18:00 18:00 14:30 18:00 15:30 17:45 18:30 10:30 18:00 14:00 15:00 17:45 17:30 17:30 14:30 18:30 15:00 14:30 18:30 18:30 18:00 12:30 18:00 18:00 14:30 18:00 15:30 17:45 18:30 18:00 13:30 15:00 17:45 14:30 18:30 17:30 18:30 18:00 Embark 9:30 9:30 9:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:30 9:00 9:30 9:30 9:30 9:30 9:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 9:00 9:30 9:30 9:30 9:30 10:30 10:00 12:30 14:15 10:30 Disembark Estimated Crew 34 42 49 595 325 593 595 325 1,882 1,217 2,647 1,817 1,882 2,423 2,620 1,790 2,210 2,126 2,020 2,035 2,295 2,621 1,217 1,646 1,805 1,217 1,882 2,647 2,126 2,210 2,423 2,620 1,790 1,882 1,817 2,020 2,035 2,621 1,635 1,646 1,805 1,882 8 Ashore 18:30 19:00 15:00 13:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 11:00 18:30 14:30 15:30 18:15 18:00 18:00 15:00 19:00 15:30 15:00 19:00 19:00 18:30 13:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 14:00 15:30 18:15 15:00 19:00 18:00 19:00 18:30 Embark 9:00 9:00 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 9:30 7:30 9:00 9:00 9:00 8:00 8:30 9:00 9:00 9:00 9:00 8:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:30 9:00 9:00 9:00 9:00 10:00 12:00 13:45 10:00 Estimated Passenger Disembark 20:30 21:00 17:00 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 13:00 20:30 16:30 17:30 20:15 20:00 20:00 17:00 21:00 17:30 17:00 21:00 21:00 20:30 15:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 16:00 17:30 20:15 17:00 21:00 20:00 21:00 20:30 2016 Estimated CPV Impact – Skagway Low Scenario Departure 7:00 7:00 7:00 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 7:30 5:30 7:00 7:00 7:00 6:00 6:30 7:00 7:00 7:00 7:00 6:30 7:00 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 10:00 11:45 Scheduled Ship Arrival Ship Island Princess Volendam Seven Seas Mariner Silver Shadow Of The Seas Explorer Millennium Regatta Coral Princess Solstice Princess Crown Nieuw Amsterdam Alaskan Dream Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Baranof Dream Disney Wonder Ruby Princess Zaandam Admiralty Dream Norwegian Sun Carnival Legend Volendam Island Princess Seven Seas Mariner Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Millennium Norwegian Jewel Norwegian Pearl Ruby Princess Noordam Norwegian Sun Carnival Legend Island Princess Date 08/13/2016 08/13/2016 08/14/2016 08/15/2016 08/15/2016 08/15/2016 08/15/2016 08/16/2016 08/16/2016 08/16/2016 08/16/2016 08/16/2016 08/17/2016 08/17/2016 08/17/2016 08/17/2016 08/17/2016 08/18/2016 08/18/2016 08/18/2016 08/18/2016 08/19/2016 08/19/2016 08/20/2016 08/21/2016 08/21/2016 08/22/2016 08/22/2016 08/22/2016 08/23/2016 08/23/2016 08/23/2016 08/23/2016 08/24/2016 08/24/2016 08/24/2016 08/24/2016 08/25/2016 08/25/2016 08/26/2016 08/26/2016 08/27/2016

Appendix 1 73 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 53 134 1,477 1,861 1,477 13,430 27,153 18,962 22,502 18,761 26,281 19,574 26,510 12,503 14,241 20,491 18,401 13,430 10,676 22,913 19,724 13,430 20,440 27,153 21,727 26,510 18,761 26,281 19,574 22,502 14,241 20,491 18,401 17,880 16,094 19,724 19,409 13,430 27,153 22,502 16,825 26,281 Combined 2 8 177 810 800 236 177 1,260 2,006 1,700 1,800 1,800 2,046 1,674 2,200 1,111 1,667 1,364 1,260 1,870 1,674 1,260 1,620 2,006 1,530 2,200 1,800 2,046 1,674 1,800 1,111 1,667 1,364 1,530 1,280 1,674 1,530 1,260 2,006 1,800 1,320 2,046 Crew 51 126 1,300 9,876 1,625 1,300 12,170 25,147 17,262 20,702 16,961 24,235 17,900 24,310 11,693 13,130 18,824 17,037 12,170 21,043 18,050 12,170 18,820 25,147 20,197 24,310 16,961 24,235 17,900 20,702 13,130 18,824 17,037 16,350 14,814 18,050 17,879 12,170 25,147 20,702 15,505 24,235 Estimated CPV Impact Passenger 3 4 59 59 59 140 236 200 180 300 248 186 220 180 202 202 248 140 160 220 186 140 180 236 180 220 300 248 186 180 202 202 248 170 160 186 180 140 236 180 220 248 Ashore 18:30 12:30 18:00 18:00 18:00 15:30 17:45 18:30 18:00 14:00 15:00 17:45 14:30 18:30 14:30 18:00 18:30 18:30 18:00 10:30 18:00 18:00 14:30 18:00 15:30 17:45 18:30 18:00 15:00 17:45 14:30 18:30 12:00 17:30 18:30 18:00 18:30 12:30 18:00 18:00 14:30 17:45 Embark 9:30 9:30 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:30 9:00 9:30 9:30 9:30 9:30 9:30 9:00 9:30 9:30 8:00 9:30 9:30 9:30 8:00 9:30 9:30 9:00 9:30 9:30 9:30 9:30 9:30 9:30 9:30 8:00 8:30 9:30 10:00 10:30 10:00 Disembark Estimated Crew 34 42 325 325 325 1,217 2,647 1,817 1,882 2,423 2,620 1,790 2,210 2,126 2,020 2,035 2,621 1,217 1,646 2,215 1,805 1,217 1,882 2,647 2,126 2,210 2,423 2,620 1,790 1,882 2,020 2,035 2,621 1,635 1,646 1,805 1,882 1,217 2,647 1,882 2,215 2,620 9 Ashore 19:00 13:00 18:30 18:30 18:30 16:00 18:15 19:00 18:30 14:30 15:30 18:15 15:00 19:00 15:00 18:30 19:00 19:00 18:30 11:00 18:30 18:30 15:00 18:30 16:00 18:15 19:00 18:30 15:30 18:15 15:00 19:00 12:30 18:00 19:00 18:30 19:00 13:00 18:30 18:30 15:00 18:15 Embark 9:00 9:00 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 9:00 8:30 9:00 9:00 9:00 9:00 9:00 8:30 9:30 9:00 9:00 7:30 9:00 9:00 9:00 7:30 9:00 9:00 8:30 9:00 9:30 9:00 9:00 9:00 9:00 9:00 9:00 7:30 8:00 9:00 10:00 Estimated Passenger Disembark 21:00 15:00 20:30 20:30 20:30 18:00 20:15 21:00 20:30 16:30 17:30 20:15 17:00 21:00 17:00 20:30 21:00 21:00 20:30 13:00 20:30 20:30 17:00 20:30 18:00 20:15 21:00 20:30 17:30 20:15 17:00 21:00 14:30 20:00 21:00 20:30 21:00 15:00 20:30 20:30 17:00 20:15 2016 Estimated CPV Impact – Skagway Low Scenario Departure 7:00 7:00 7:00 7:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 6:30 7:30 7:00 7:00 8:00 5:30 7:00 7:00 7:00 5:30 7:00 7:00 6:30 7:00 7:30 7:00 7:00 7:00 7:00 7:00 7:00 5:30 6:00 7:00 Scheduled Ship Arrival Ship Volendam Silver Shadow Of The Seas Explorer Millennium Coral Princess Solstice Princess Crown Nieuw Amsterdam Star Princess Radiance of the Seas Norwegian Jewel Norwegian Pearl Ruby Princess Zaandam Norwegian Sun Grand Princess Carnival Legend Volendam Island Princess Alaskan Dream Of The Seas Explorer Radiance of the Seas Silver Shadow Star Princess Solstice Princess Crown Nieuw Amsterdam Coral Princess Norwegian Jewel Norwegian Pearl Ruby Princess Noordam Baranof Dream Norwegian Sun Carnival Legend Island Princess Volendam Silver Shadow Of The Seas Explorer Coral Princess Grand Princess Princess Crown Date 08/27/2016 08/29/2016 08/29/2016 08/29/2016 08/30/2016 08/30/2016 08/30/2016 08/30/2016 08/31/2016 08/31/2016 08/31/2016 08/31/2016 09/01/2016 09/01/2016 09/02/2016 09/02/2016 09/02/2016 09/03/2016 09/04/2016 09/04/2016 09/05/2016 09/05/2016 09/05/2016 09/06/2016 09/06/2016 09/06/2016 09/06/2016 09/07/2016 09/07/2016 09/07/2016 09/08/2016 09/08/2016 09/08/2016 09/09/2016 09/09/2016 09/10/2016 09/10/2016 09/12/2016 09/12/2016 09/13/2016 09/13/2016 09/13/2016

Appendix 1 74 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 19,574 26,510 14,241 20,491 18,401 13,430 10,676 13,430 22,865 19,574 20,352 20,491 17,880 16,546 13,430 19,574 6,420,094 Combined 800 1,674 2,200 1,111 1,667 1,364 1,260 1,260 1,870 1,674 1,667 1,667 1,530 1,320 1,260 1,674 523,527 Crew 9,876 17,900 24,310 13,130 18,824 17,037 12,170 12,170 20,995 17,900 18,685 18,824 16,350 15,226 12,170 17,900 5,896,567 Estimated CPV Impact Passenger 186 220 202 202 248 140 160 140 220 186 202 202 170 160 140 186 Ashore 18:30 18:00 15:00 17:45 14:30 18:30 14:30 18:30 18:00 18:30 17:45 17:45 18:30 17:45 18:30 18:30 Embark 9:30 8:00 9:30 9:30 9:00 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 9:30 Disembark Estimated Crew 1,790 2,210 2,020 2,035 2,621 1,217 1,646 1,217 2,210 1,790 2,020 2,035 1,635 1,646 1,217 1,790 10 Ashore 19:00 18:30 15:30 18:15 15:00 19:00 15:00 19:00 18:30 19:00 18:15 18:15 19:00 18:15 19:00 19:00 Embark 9:00 7:30 9:00 9:00 8:30 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 9:00 Estimated Passenger Disembark 21:00 20:30 17:30 20:15 17:00 21:00 17:00 21:00 20:30 21:00 20:15 20:15 21:00 20:15 21:00 21:00 2016 Estimated CPV Impact – Skagway Low Scenario Departure 7:00 5:30 7:00 7:00 6:30 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 7:00 Scheduled Ship Arrival Ship Nieuw Amsterdam Star Princess Norwegian Jewel Norwegian Pearl Ruby Princess Zaandam Norwegian Sun Volendam Star Princess Nieuw Amsterdam Norwegian Jewel Norwegian Pearl Noordam Norwegian Sun Volendam Nieuw Amsterdam 395 Port Calls in 2016 Date Totals 09/13/2016 09/14/2016 09/14/2016 09/14/2016 09/15/2016 09/15/2016 09/16/2016 09/17/2016 09/20/2016 09/20/2016 09/21/2016 09/21/2016 09/21/2016 09/22/2016 09/24/2016 09/27/2016

Appendix 1 75 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Appendix 2

Comparison: Ranges of Daily Cruise Ship Visitors, Number of Visit Days and Resident Population

Appendices 76 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Table 5

Skagway 2016 Cruise Ship Season

Total Daily Cruise Ship Visitors* Number of Days Percent of Total Cruise Ship Visit Days Visitors as % of Skagway Population **

≥ 16,000 8 5% 1,679%

≥ 15,000 and < 16,000 9 6% 1,577%

≥ 14,000 and < 15,000 11 7% 1,475%

≥ 13,000 and < 14,000 9 6% 1,373%

≥ 12,000 and < 13,000 5 3% 1,272%

≥ 11,000 and < 12,000 5 3% 1,170%

≥ 10,000 and < 11,000 10 7% 1,068%

≥ 9,000 and < 10,000 5 3% 1,679%

≥ 8,000 and < 9,000 11 7% 865%

≥ 7,000 and < 8,000 5 3% 763%

≥ 6,000 and < 7,000 14 9% 661%

≥ 5,000 and < 6,000 8 5% 560% ≥ 4,000 and < 5,000 8 5% 458%

≥ 3,000 and < 4,000 7 5% 356%

≥ 2,000 and < 3,000 16 11% 254% ≥ 1,000 and < 2,000 6 4% 153%

< 1,000 (days w/0 cruise ships) 15 10% NA

Total 152 100% * Note: Total Passengers and Crew, assuming passengers at 110% LBC and crew at 100% ** Note: Assuming 2015 Skagway population of 983 and total cruise ship passenger and crew at mid-range, e.g., 15,500 for the “≥ 15,000 and < 16,000” group.

"1

Appendix 2 77 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Table 5 - Supporting Data

Skagway 2016 Cruise Ship Season Daily Visitor Totals

Date Total Passengers and Crew (Assume 110% LBC, 100% Crew)

First Day 04/29/2016 1,843

04/30/2016 0

05/01/2016 0

05/02/2016 0

05/03/2016 3,247

05/04/2016 2,966

05/05/2016 0

05/06/2016 0

05/07/2016 2,275

05/08/2016 3,643

05/09/2016 4,630

05/10/2016 7,882

05/11/2016 6,590

05/12/2016 4,632

05/13/2016 0

05/14/2016 2,275

05/15/2016 7,302

05/16/2016 0

05/17/2016 12,512

05/18/2016 13,954

05/19/2016 10,528

05/20/2016 3,266

05/21/2016 5,610

05/22/2016 0

05/23/2016 9,887

05/24/2016 15,847

05/25/2016 14,938

1

Appendix 2 78 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Skagway 2016 Cruise Ship Season Daily Visitor Totals

Date Total Passengers and Crew (Assume 110% LBC, 100% Crew)

05/26/2016 14,789

05/27/2016 3,266

05/28/2016 2,350

05/29/2016 3,335

05/30/2016 8,971

05/31/2016 16,472

06/01/2016 13,954

06/02/2016 11,513

06/03/2016 6,196

06/04/2016 10,762

06/05/2016 1,262

06/06/2016 8,672

06/07/2016 15,922

06/08/2016 14,963

06/09/2016 10,822

06/10/2016 6,625

06/11/2016 2,275

06/12/2016 4,550

06/13/2016 8,971

06/14/2016 16,472

06/15/2016 13,954

06/16/2016 11,513

06/17/2016 6,196

06/18/2016 5,610

06/19/2016 1,215

06/20/2016 8,672

06/21/2016 15,922

06/22/2016 14,878

2

Appendix 2 79 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Skagway 2016 Cruise Ship Season Daily Visitor Totals

Date Total Passengers and Crew (Assume 110% LBC, 100% Crew)

06/23/2016 12,665

06/24/2016 10,592

06/25/2016 2,275

06/26/2016 4,979

06/27/2016 9,106

06/28/2016 16,607

06/29/2016 13,954

06/30/2016 13,356

07/01/2016 6,196

07/02/2016 5,610

07/03/2016 1,275

07/04/2016 9,810

07/05/2016 15,847

07/06/2016 14,878

07/07/2016 12,665

07/08/2016 6,700

07/09/2016 2,275

07/10/2016 4,625

07/11/2016 8,971

07/12/2016 16,472

07/13/2016 13,954

07/14/2016 13,403

07/15/2016 10,210

07/16/2016 5,610

07/17/2016 1,350

07/18/2016 8,807

07/19/2016 15,847

07/20/2016 14,878

3

Appendix 2 80 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Skagway 2016 Cruise Ship Season Daily Visitor Totals

Date Total Passengers and Crew (Assume 110% LBC, 100% Crew)

07/21/2016 12,740

07/22/2016 6,196

07/23/2016 2,275

07/24/2016 4,625

07/25/2016 12,938

07/26/2016 16,607

07/27/2016 14,089

07/28/2016 11,513

07/29/2016 6,196

07/30/2016 5,657

07/31/2016 2,400

08/01/2016 10,515

08/02/2016 15,847

08/03/2016 14,878

08/04/2016 14,789

08/05/2016 6,196

08/06/2016 2,275

08/07/2016 4,550

08/08/2016 8,971

08/09/2016 16,472

08/10/2016 13,954

08/11/2016 11,513

08/12/2016 8,114

08/13/2016 9,577

08/14/2016 1,215

08/15/2016 9,810

08/16/2016 15,907

08/17/2016 14,953

4

Appendix 2 81 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Skagway 2016 Cruise Ship Season Daily Visitor Totals

Date Total Passengers and Crew (Assume 110% LBC, 100% Crew)

08/18/2016 10,907

08/19/2016 6,196

08/20/2016 2,275

08/21/2016 4,550

08/22/2016 8,971

08/23/2016 16,472

08/24/2016 13,954

08/25/2016 7,598

08/26/2016 6,196

08/27/2016 5,610

08/28/2016 0

08/29/2016 8,672

08/30/2016 15,847

08/31/2016 14,878

09/01/2016 6,907

09/02/2016 10,163

09/03/2016 2,275

09/04/2016 3,395

09/05/2016 8,971

09/06/2016 16,472

09/07/2016 10,602

09/08/2016 7,673

09/09/2016 6,196

09/10/2016 5,610

09/11/2016 0

09/12/2016 5,320

09/13/2016 15,179

09/14/2016 11,227

5

Appendix 2 82 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Skagway 2016 Cruise Ship Season Daily Visitor Totals

Date Total Passengers and Crew (Assume 110% LBC, 100% Crew)

09/15/2016 6,907

09/16/2016 2,930

09/17/2016 2,275

09/18/2016 0

09/19/2016 0

09/20/2016 7,207

09/21/2016 10,233

09/22/2016 2,930

09/23/2016 0

09/24/2016 2,275

09/25/2016 0

09/26/2016 0

Last Day 09/27/2016 3,247

Totals for Season 152 1,211,738

Days w/No Ships 15

Minimum 1,215

Maximum 16,607

Average for Days w/Ships 8,845

6

Appendix 2 83 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Appendix 3

Skagway 2016 Cruise Ship Schedule

Appendices 84 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

2016 CRUISE NEWS • SKAGWAY SHIP SCHEDULE The 2016 summer visitor season is just around the corner. We anticipate another successful year with a potential of almost 800,000 cruise ship visitors and an additional 125,000 independent travelers. Daily cruise ship passenger capacities are listed next to each date, and estimated totals for the season can be found on the back page. There are many great events planned for 2016 for everyone’s enjoyment. A schedule of events and visitor information contacts are listed on the back page. Additional schedules are available at the Skagway CVB Visitor Information Center located in the AB Hall or on our website at www.skagway.com. As always, please make sure that we have your current brochures and contact information. The Visitor Center is open seven days a week during the summer. Stop in or call if we can help you in any way to prepare for the upcoming season. Good luck and best wishes for another successful summer. Cody Jennings, Tourism Director

DOCK KEY: RRF: Railroad Dock Forward RRA: Railroad Dock Aft BRD: Broadway Dock ORE: Ore Terminal Dock FT: Ferry Dock All dock locations and times subject to change!

SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY April 26 April 27 April 28 April 29 1070 April 30 CRYSTAL SERENITY APRIL 2016 07:00 - 18:00 RRF

3 2106 4 1924 5 6 7 1432 NIEUW AMSTERDAM NOORDAM VOLENDAM MAY 2016 07:00 - 21:00 RRF 07:00 - 21:00 RRF 07:00 - 21:00 RRF

8 2394 9 3082 10 4956 11 4300 12 3084 13 14 1432 NORWEGIAN PEARL CROWN PRINCESS SOLSTICE NORWEGIAN JEWEL RUBY PRINCESS VOLENDAM 07:00 - 20:15 RRF 07:00 - 20:30 RRF 07:00 - 18:00 RRA 07:00 - 17:30 RRA 06:30 - 17:00 RRF 07:00 - 21:00 RRF NIEUW AMSTERDAM NOORDAM 07:00 - 21:00 BRD 07:00 - 21:00 RRF

15 4820 16 17 8038 18 9122 19 6944 20 2124 21 3646 ISLAND PRINCESS CROWN PRINCESS CORAL PRINCESS RUBY PRINCESS CARNIVAL LEGEND ISLAND PRINCESS 06:30 - 20:45 RRF 07:00 - 17:00 RRA 05:30 - 20:30 RRF 06:30 - 17:00 RRA 07:00 - 20:00 RRF 07:00 - 20:30 RRA GRAND PRINCESS SOLSTICE MILLENNIUM NORWEGIAN SUN VOLENDAM 07:00 - 20:30 RRA 07:00 - 18:00 RRA 07:00 - 16:00 RRA 07:00 - 20:15 BRD 07:00 - 21:00 RRF NIEUW AMSTERDAM NORWEGIAN JEWEL NOORDAM 07:00 - 21:00 BRD 07:00 - 17:30 ORE 07:00 - 21:00 RRF NORWEGIAN PEARL 07:00 - 20:15 BRD 22 23 6334 24 10252 25 9911 26 9822 27 2124 28 1481 SILVER SHADOW CORAL PRINCESS STAR PRINCESS DISNEY WONDER CARNIVAL LEGEND VOLENDAM 07:00 - 15:00 ORE 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 20:00 ORE 07:00 - 21:00 RRF 07:00 - 21:00 RRF EXPLORER OF THE SEA SOLSTICE RADIANCE OF THE SEA RUBY PRINCESS 07:00 - 20:30 RRA 07:00 - 18:00 RRA 07:00 - 16:30 RRA 06:30 - 17:00 RRA MILLENNIUM CROWN PRINCESS NORWEGIAN JEWEL GRAND PRINCESS 07:00 - 20:30 RRF 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 20:00 BRD SEVEN SEAS MARINER NIEUW AMSTERDAM NORWEGIAN PEARL ZAANDAM 08:00 - 19:00 BRD 07:00 - 21:00 BRD 07:00 - 20:15 BRD 07:00 - 21:00 RRF 29 2214 30 5997 31 10638 FERRY DOCK SHIPS IN MAY ISLAND PRINCESS EXPLORER OF THE SEA STAR PRINCESS MAY 25 ALASKA DREAM 07:30 - 13:00 FT 07:00 - 20:30 RRF 07:00 - 20:30 RRA 05:30 - 20:30 RRF MAY 28 BARANOF DREAM 07:30 - 14:30 FT RADIANCE OF THE SEA SOLSTICE 07:00 - 20:30 RRF 07:00 - 18:00 RRA SILVER SHADOW CROWN PRINCESS 08:00 - 17:00 ORE 07:00 - 20:15 ORE NIEUW AMSTERDAM 07:00 - 21:00 BRD

Appendix 3 85 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY 1 9122 2 7708 3 4060 4 6982 CORAL PRINCESS DISNEY WONDER NORWEGIAN SUN ISLAND PRINCESS 05:30 - 20:30 RRF 06:00 - 20:00 ORE 07:00 - 20:00 RRA 06:00 - 20:30 RRF MILLENNIUM RUBY PRINCESS CARNIVAL LEGEND GRAND PRINCESS 07:00 - 16:00 RRA 06:30 - 17:00 RRA 07:00 - 21:00 RRF 07:00 - 20:30 ORE JUNE 2016 NORWEGIAN JEWEL NOORDAM VOLENDAM 07:00 - 17:30 ORE 07:00 - 21:00 RRF 07:00 - 21:00 BRD NORWEGIAN PEARL REGATTA 07:00 - 20:15 BRD 08:00 - 17:00 RRA 5 700 6 5634 7 10301 8 9929 9 7216 10 4324 11 1432 SEVEN SEAS MARINER SILVER SHADOW CORAL PRINCESS STAR PRINCESS DISNEY WONDER LE SOLEAL VOLENDAM 07:00 - 17:00 RRF 07:00 - 15:00 ORE 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 20:00 ORE 06:00 - 19:00 BRD 07:00 - 21:00 RRF EXPLORER OF THE SEA SOLSTICE RADIANCE OF THE SEA RUBY PRINCESS NORWEGIAN SUN 07:00 - 20:30 RRA 07:00 - 18:00 RRA 07:00 - 16:30 RRA 06:30 - 17:00 RRA 07:00 - 17:00 RRA MILLENNIUM CROWN PRINCESS NORWEGIAN JEWEL ZAANDAM CARNIVAL LEGEND 07:00 - 20:30 RRF 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 21:00 RRF 07:00 - 21:00 RRF NIEUW AMSTERDAM NORWEGIAN PEARL 07:00 - 21:00 BRD 07:00 - 20:15 BRD 12 2914 13 5997 14 10638 15 9122 16 7708 17 4060 18 3646 ISLAND PRINCESS EXPLORER OF THE SEA STAR PRINCESS CORAL PRINCESS DISNEY WONDER NORWEGIAN SUN ISLAND PRINCESS 06:30 - 20:30 RRF 07:00 - 20:30 RRA 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 20:00 ORE 07:00 - 20:00 RRA 07:00 - 20:30 RRA SEVEN SEAS MARINER RADIANCE OF THE SEA SOLSTICE MILLENNIUM RUBY PRINCESS CARNIVAL LEGEND VOLENDAM 07:00 - 15:00 RRA 07:00 - 20:30 RRF 07:00 - 18:00 RRA 07:00 - 16:00 RRA 06:30 - 17:00 RRA 07:00 - 21:00 RRF 07:00 - 21:00 RRF SILVER SHADOW CROWN PRINCESS NORWEGIAN JEWEL NOORDAM 08:00 - 17:00 ORE 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 21:00 RRF NIEUW AMSTERDAM NORWEGIAN PEARL 07:00 - 21:00 BRD 07:00 - 20:15 BRD 19 700 20 5634 21 10301 22 9871 23 8296 24 6930 25 1432 SEVEN SEAS MARINER SILVER SHADOW CORAL PRINCESS STAR PRINCESS RUBY PRINCESS LE SOLEAL VOLENDAM 07:00 - 17:00 RRF 07:00 - 15:00 ORE 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 17:00 RRA 06:00 - 19:00 BRD 07:00 - 21:00 RRF EXPLORER OF THE SEA SOLSTICE RADIANCE OF THE SEA DISNEY WONDER NORWEGIAN SUN 07:00 - 20:30 RRA 07:00 - 18:00 RRA 07:00 - 16:30 RRA 06:00 - 20:00 BRD 07:00 - 17:00 ORE MILLENNIUM CROWN PRINCESS NORWEGIAN JEWEL CRYSTAL SERENITY GRAND PRINCESS 07:00 - 20:30 RRF 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 18:00 ORE 07:00 - 20:30 RRA NIEUW AMSTERDAM NORWEGIAN PEARL ZAANDAM CARNIVAL LEGEND 07:00 - 21:00 BRD 07:00 - 20:15 BRD 07:00 - 21:00 RRF 07:00 - 21:00 RRF 26 3178 27 6097 28 10638 29 9122 30 8788 FERRY DOCK SHIPS IN JUNE LE SOLEAL EXPLORER OF THE SEA STAR PRINCESS CORAL PRINCESS 06:00 - 17:00 RRA JUNE 4 ISLAND SPIRIT 18:00 - 24:00 FT 06:00 - 19:00 BRD 07:00 - 20:30 RRA 05:30 - 20:30 RRF 05:30 - 20:30 RRF RUBY PRINCESS JUNE 5 ISLAND SPIRIT 24:00 - 16:30 FT ISLAND PRINCESS RADIANCE OF THE SEA SOLSTICE MILLENNIUM 06:00 - 20:00 BRD JUNE 7 BARANOF DREAM 07:30 - 12:30 FT 06:30 - 20:30 RRF 07:00 - 20:30 RRF 07:00 - 18:00 RRA 07:00 - 16:00 RRA DISNEY WONDER JUNE 8 ADMIRALTY DREAM 07:30 - 14:30 FT SEVEN SEAS MARINER SILVER SHADOW CROWN PRINCESS NORWEGIAN JEWEL 07:00 - 16:00 ORE JUNE 21 BARANOF DREAM 07:30 - 12:30 FT 07:00 - 15:00 RRA 08:00 - 17:00 ORE 07:00 - 20:15 ORE 07:00 - 17:30 ORE CRYSTAL SERENITY JUNE 27 AMERICAN SPIRIT 06:00 - 24:00 FT NIEUW AMSTERDAM NORWEGIAN PEARL 07:00 - 21:00 RRF JUNE 28 AMERICAN SPIRIT 24:00 - 06:00 FT 07:00 - 21:00 BRD 07:00 - 20:15 BRD NOORDAM 1 4060 2 3646 NORWEGIAN SUN ISLAND PRINCESS 07:00 - 20:00 RRA 07:00 - 20:30 RRA JULY 2016 CARNIVAL LEGEND VOLENDAM 07:00 - 21:00 RRF 07:00 - 21:00 RRF 3 740 4 6332 5 10252 6 9871 7 8296 8 4373 9 1432 SEVEN SEAS MARINER SILVER SHADOW CORAL PRINCESS STAR PRINCESS RUBY PRINCESS LE SOLEAL VOLENDAM 07:00 - 17:00 RRF 07:00 - 15:00 ORE 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 17:00 RRA 06:00 - 19:00 BRD 07:00 - 21:00 RRF EXPLORER OF THE SEA SOLSTICE RADIANCE OF THE SEA DISNEY WONDER NORWEGIAN SUN 07:00 - 20:30 RRA 07:00 - 18:00 RRA 07:00 - 16:30 RRA 06:00 - 20:00 ORE 07:00 - 17:00 RRA MILLENNIUM CROWN PRINCESS NORWEGIAN JEWEL CRYSTAL SERENITY CARNIVAL LEGEND 07:00 - 20:30 RRF 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 18:00 RRF 07:00 - 21:00 RRF REGATTA NIEUW AMSTERDAM NORWEGIAN PEARL ZAANDAM 09:00 - 17:00 BRD 07:00 - 21:00 BRD 07:00 - 20:15 BRD 07:00 - 21:00 BRD 10 2963 11 5997 12 10638 13 9122 14 8820 15 6666 16 3646 ISLAND PRINCESS EXPLORER OF THE SEA STAR PRINCESS CORAL PRINCESS RUBY PRINCESS NORWEGIAN SUN ISLAND PRINCESS 06:30 - 20:30 RRF 07:00 - 20:30 RRA 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 17:00 RRA 07:00 - 20:00 RRA 07:00 - 20:30 RRA SEVEN SEAS MARINER RADIANCE OF THE SEA SOLSTICE MILLENNIUM DISNEY WONDER GRAND PRINCESS VOLENDAM 07:00 - 15:00 RRA 07:00 - 20:30 RRF 07:00 - 18:00 RRA 07:00 - 16:00 RRA 06:00 - 20:00 BRD 07:00 - 20:30 BRD 07:00 - 21:00 RRF SILVER SHADOW CROWN PRINCESS NORWEGIAN JEWEL CRYSTAL SERENITY CARNIVAL LEGEND 08:00 - 17:00 ORE 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 16:00 ORE 07:00 - 21:00 RRF NIEUW AMSTERDAM NORWEGIAN PEARL NOORDAM 07:00 - 21:00 BRD 07:00 - 20:15 BRD 07:00 - 21:00 RRF 17 800 18 5634 19 10252 20 9871 21 8345 22 4060 23 1432 SEVEN SEAS MARINER SILVER SHADOW CORAL PRINCESS STAR PRINCESS RUBY PRINCESS NORWEGIAN SUN VOLENDAM 07:00 - 17:00 RRF 07:00 - 15:00 ORE 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 17:00 RRA 07:00 - 17:00 RRA 07:00 - 21:00 RRF EXPLORER OF THE SEA SOLSTICE RADIANCE OF THE SEA DISNEY WONDER CARNIVAL LEGEND 07:00 - 20:30 RRA 07:00 - 18:00 RRA 07:00 - 16:30 RRA 06:00 - 20:00 ORE 07:00 - 21:00 RRF MILLENNIUM CROWN PRINCESS NORWEGIAN JEWEL CRYSTAL SERENITY 07:00 - 20:30 RRF 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 18:00 RRF NIEUW AMSTERDAM NORWEGIAN PEARL ZAANDAM 07:00 - 21:00 BRD 07:00 - 20:15 BRD 07:00 - 21:00 BRD 24 2963 25 8603 26 10638 27 9222 28 7708 29 4060 30 3678 ISLAND PRINCESS GRAND PRINCESS STAR PRINCESS CORAL PRINCESS DISNEY WONDER NORWEGIAN SUN ISLAND PRINCESS 06:30 - 20:30 RRF 07:00 - 20:15 BRD 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 20:00 ORE 07:00 - 20:00 RRA 07:00 - 20:30 RRA SEVEN SEAS MARINER EXPLORER OF THE SEA SOLSTICE MILLENNIUM RUBY PRINCESS CARNIVAL LEGEND VOLENDAM 07:00 - 15:00 RRA 07:00 - 20:30 RRA 07:00 - 18:00 RRA 07:00 - 16:00 RRA 06:30 - 17:00 RRA 07:00 - 21:00 RRF 07:00 - 21:00 RRF RADIANCE OF THE SEA CROWN PRINCESS NORWEGIAN JEWEL NOORDAM 07:00 - 20:30 RRF 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 21:00 RRF SILVER SHADOW NIEUW AMSTERDAM NORWEGIAN PEARL 08:00 - 17:00 ORE 07:00 - 21:00 BRD 07:00 - 20:15 BRD 31 1398 FERRY DOCK SHIPS IN JULY JULY 15 ISLAND SPIRIT 24:00 - 16:30 FT JULY 26 AMERICAN SPIRIT 19:30 - 24:00 FT SEVEN SEAS MARINER JULY 3 ALASKAN DREAM 07:30 - 13:00 FT JULY 17 AMERICAN SPIRIT 06:00 - 24:00 FT JULY 27 AMERICAN SPIRIT 24:00 - 20:00 FT 07:00 - 17:00 RRF JULY 8 BARANOF DREAM 07:30 - 16:00 FT JULY 18 AMERICAN SPIRIT 24:00 - 06:30 FT JULY 30 ISLAND SPIRIT 18:00 - 24:00 FT REGATTA JULY 10 BARANOF DREAM 07:30 - 14:30 FT JULY 21 BARANOF DREAM 07:30 - 14:30 FT JULY 31 ISLAND SPIRIT 24:00 - 16:30 FT 09:00 - 17:00 RRA JULY 14 ISLAND SPIRIT 18:00 - 24:00 FT JULY 24 BARANOF DREAM 07:30 - 14:30 FT

Appendix 3 86 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY 1 6714 2 10252 3 9871 4 9822 5 4060 6 1432 SILVER SHADOW CORAL PRINCESS STAR PRINCESS GRAND PRINCESS NORWEGIAN SUN VOLENDAM 07:00 - 15:00 ORE 05:30 - 20:30 RRF 05:30 - 20:30 RRF 05:30 - 20:15 BRD 07:00 - 17:00 RRA 07:00 - 21:00 RRF AUGUST CRYSTAL SERENITY SOLSTICE RADIANCE OF THE SEA DISNEY WONDER CARNIVAL LEGEND 07:00 - 17:00 BRD 07:00 - 18:00 RRA 07:00 - 16:30 RRA 06:00 - 20:00 ORE 07:00 - 21:00 RRF EXPLORER OF THE SEA CROWN PRINCESS NORWEGIAN JEWEL RUBY PRINCESS 2016 07:00 - 20:30 RRA 07:00 - 20:15 ORE 07:00 - 17:30 ORE 06:30 - 17:00 RRA MILLENNIUM NIEUW AMSTERDAM NORWEGIAN PEARL ZAANDAM 07:00 - 20:30 RRF 07:00 - 21:00 BRD 07:00 - 20:15 BRD 07:00 - 21:00 RRF 7 2914 8 5997 9 10638 10 9122 11 7708 12 5189 13 6252 ISLAND PRINCESS EXPLORER OF THE SEA STAR PRINCESS CORAL PRINCESS DISNEY WONDER CRYSTAL SERENITY GRAND PRINCESS 06:30 - 20:30 RRF 07:00 - 20:30 RRA 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 20:00 ORE 07:00 - 18:00 BRD 06:00 - 20:30 BRD SEVEN SEAS MARINER RADIANCE OF THE SEA SOLSTICE MILLENNIUM RUBY PRINCESS NORWEGIAN SUN ISLAND PRINCESS 07:00 - 15:00 RRA 07:00 - 20:30 RRF 07:00 - 18:00 RRA 07:00 - 16:00 RRA 06:30 - 17:00 RRA 07:00 - 20:00 RRA 07:00 - 20:30 RRA SILVER SHADOW CROWN PRINCESS NORWEGIAN JEWEL NOORDAM CARNIVAL LEGEND VOLENDAM 08:00 - 17:00 ORE 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 21:00 RRF 07:00 - 21:00 RRF 07:00 - 21:00 RRF NIEUW AMSTERDAM NORWEGIAN PEARL 07:00 - 21:00 BRD 07:00 - 20:15 BRD 14 700 15 6332 16 10292 17 9920 18 7274 19 4060 20 1432 SEVEN SEAS MARINER SILVER SHADOW CORAL PRINCESS STAR PRINCESS DISNEY WONDER NORWEGIAN SUN VOLENDAM 07:00 - 17:00 RRF 07:00 - 15:00 ORE 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:00 - 20:00 ORE 07:00 - 17:00 RRA 07:00 - 21:00 RRF EXPLORER OF THE SEA SOLSTICE RADIANCE OF THE SEA RUBY PRINCESS CARNIVAL LEGEND 07:00 - 20:30 RRA 07:00 - 18:00 RRA 07:00 - 16:30 RRA 06:30 - 17:00 RRA 07:00 - 21:00 RRF MILLENNIUM CROWN PRINCESS NORWEGIAN JEWEL ZAANDAM 07:00 - 20:30 RRF 07:00 - 20:15 ORE 07:00 - 17:30 ORE 07:00 - 21:00 RRF REGATTA NIEUW AMSTERDAM NORWEGIAN PEARL 08:00 - 17:00 BRD 07:00 - 21:00 BRD 07:00 - 20:15 BRD 21 2914 22 5997 23 10638 24 9122 25 5008 26 4060 27 3646 ISLAND PRINCESS EXPLORER OF THE SEA STAR PRINCESS CORAL PRINCESS RUBY PRINCESS NORWEGIAN SUN ISLAND PRINCESS 06:30 - 20:30 RRF 07:00 - 20:30 RRA 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:30 - 17:00 RRA 07:00 - 20:00 RRA 07:00 - 20:30 RRA SEVEN SEAS MARINER RADIANCE OF THE SEA SOLSTICE MILLENNIUM NOORDAM CARNIVAL LEGEND VOLENDAM 07:00 - 15:00 RRA 07:00 - 20:30 RRF 07:00 - 18:00 RRA 07:00 - 16:00 RRA 07:00 - 21:00 RRF 07:00 - 21:00 RRF 07:00 - 21:00 RRF SILVER SHADOW CROWN PRINCESS NORWEGIAN JEWEL 08:00 - 17:00 ORE 07:00 - 20:15 ORE 07:00 - 17:30 ORE NIEUW AMSTERDAM NORWEGIAN PEARL 07:00 - 21:00 BRD 07:00 - 20:15 BRD 28 29 5634 30 10252 31 9871 FERRY DOCK SHIPS IN AUGUST SILVER SHADOW CORAL PRINCESS STAR PRINCESS AUGUST 12 BARANOF DREAM 07:30 - 12:30 FT 07:00 - 15:00 ORE 05:30 - 20:30 RRF 05:30 - 20:30 RRF AUGUST 16 ALASKA DREAM 07:30 - 13:00 FT EXPLORER OF THE SEA SOLSTICE RADIANCE OF THE SEA AUGUST 17 BARANOF DREAM 10:00 - 20:00 FT 07:00 - 20:30 RRA 07:00 - 18:00 RRA 07:00 - 16:30 RRA AUGUST 18 ADMIRALTY DREAM 11:45 - 17:30 FT MILLENNIUM CROWN PRINCESS NORWEGIAN JEWEL 07:00 - 20:30 RRF 07:00 - 20:15 ORE 07:00 - 17:30 ORE NIEUW AMSTERDAM NORWEGIAN PEARL 07:00 - 21:00 BRD 07:00 - 20:15 BRD 1 4516 2 6666 3 1432 RUBY PRINCESS NORWEGIAN SUN VOLENDAM 06:30 - 17:00 RRA 07:00 - 17:00 RRA 07:00 - 21:00 RRF ZAANDAM GRAND PRINCESS SEPTEMBER 2016 07:00 - 21:00 RRF 07:00 - 20:30 BRD CARNIVAL LEGEND 07:00 - 21:00 RRF 4 2254 5 5997 6 10638 7 6984 8 5057 9 4060 10 3646 ISLAND PRINCESS EXPLORER OF THE SEA STAR PRINCESS CORAL PRINCESS RUBY PRINCESS NORWEGIAN SUN ISLAND PRINCESS 06:30 - 20:30 RRF 07:00 - 20:30 RRA 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:30 - 17:00 RRA 07:00 - 20:00 RRA 07:00 - 20:30 RRA RADIANCE OF THE SEA SOLSTICE NORWEGIAN JEWEL NOORDAM CARNIVAL LEGEND VOLENDAM 07:00 - 20:30 RRF 07:00 - 18:00 RRA 07:00 - 17:30 ORE 07:00 - 21:00 RRF 07:00 - 21:00 RRF 07:00 - 21:00 RRF SILVER SHADOW CROWN PRINCESS NORWEGIAN PEARL 08:00 - 17:00 ORE 07:00 - 20:15 ORE 07:00 - 20:15 BRD NIEUW AMSTERDAM 07:00 - 21:00 BRD 11 12 3496 13 10008 14 7370 15 4516 16 1936 17 1432 SILVER SHADOW CORAL PRINCESS STAR PRINCESS RUBY PRINCESS NORWEGIAN SUN VOLENDAM 07:00 - 15:00 ORE 05:30 - 20:30 RRF 05:30 - 20:30 RRF 06:30 - 17:00 RRA 07:00 - 17:00 RRA 07:00 - 21:00 RRF EXPLORER OF THE SEA GRAND PRINCESS NORWEGIAN JEWEL ZAANDAM 07:00 - 20:30 RRA 06:00 - 17:00 RRA 07:00 - 17:30 RRA 07:00 - 21:00 RRF CROWN PRINCESS NORWEGIAN PEARL 07:00 - 20:15 ORE 07:00 - 20:15 BRD NIEUW AMSTERDAM 07:00 - 21:00 BRD 18 19 20 4706 21 6694 22 1936 23 24 1432 STAR PRINCESS NORWEGIAN JEWEL NORWEGIAN SUN VOLENDAM 07:00 - 20:30 RRA 07:00 - 20:15 RRA 07:00 - 20:15 RRF 07:00 - 21:00 RRF NIEUW AMSTERDAM NORWEGIAN PEARL 07:00 - 21:00 RRF 07:00 - 20:15 BRD NOORDAM 07:00 - 21:00 RRF 25 26 27 2106 FERRY DOCK SHIPS IN SEPTEMBER NIEUW AMSTERDAM SEPTEMBER 4 ALASKAN DREAM 07:30 - 13:00 FT 07:00 - 21:00 RRF SEPTEMBER 8 BARANOF DREAM 07:30 - 14:30 FT

Last Ship Day!

Estimated daily cruise passenger counts are based on double occupancy capacities provided by cruise lines. Ships at Ferry Dock included in daily passenger totals.

Appendix 3 87 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

2016 NOTEWORTHY CALENDAR OF EVENTS 2016 PORTS OF CALL • SKAGWAY, ALASKA This season, besides the thousands of visitors expected, Here’s a list of the cruise ships planning to visit this year with their passenger we will have several events that will bring additional capacities, based on double occupancy. visitors to the community. All merchants and service New ships visiting Skagway this year are in italics. providers are encouraged to have some minimal staff on board by mid-April. Also, you might consider a simple sign LINE SHIP CAPACITY CALLS PASSENGERS welcoming various groups in your window or business. Alaskan Dream Admiralty Dream 58 2 116 DATES EVENTS Alaskan Dream Alaskan Dream 40 4 160 April 2 30th Annual Buckwheat Ski Classic Alaskan Dream Baranof Dream 49 10 490 April 15 Skagway Folk Festival American Cruise American Spirit 100 3 300 April 15-16 Spring Show of Winter Artwork Carnival Carnival Legend 2124 17 36108 April 29 First Ship Day of 2016 Season Celebrity Millennium 2138 16 34208 April 30 Clean Sweep Celebrity Solstice 2850 18 51300 May 14 Garden City Market Crystal Cruises Crystal Serenity 1080 8 8640 May 20 Spring Stroll Disney Disney Wonder 2700 13 35100 May 25-28 North Words Writers Symposium Fantasy Cruises Island Spirit 32 3 96 June 4 Fran Delisle Cancer Awareness Walk Holland America Nieuw Amsterdam 2106 22 46332 June 11 Garden City Market Holland America Noordam 1924 12 23088 June 11 Duff’s Skagway Marathon Holland America Volendam 1432 21 30072 June 11 SCCC 19th Annual Wine & Beer Tasting Holland America Zaandam 1432 9 12888 and Fundraising Auction Norwegian Norwegian Jewel 2376 20 47520 June 18 Elks Summer Solstice Picnic Norwegian Norwegian Pearl 2394 20 47880 July 1-3 International Softball Tournament Norwegian Norwegian Sun 1936 18 34848 July 4 July 4th Parade, Events, Ducky Derby Oceania Regatta 698 4 2792 July 9 Garden City Market Ponant Yacht Cruises Le Soleal 264 4 1056 July 21 NPS Junior Ranger Day Princess Coral Princess 2214 18 39852 August 13 Garden City Market Princess Crown Princess 3082 19 58558 September 9-10 Klondike Trail of ‘98 Road Relay Princess Grand Princess 2606 10 26060 September 10 Garden City Market Princess Island Princess 2214 18 39852 September 27 Final Ship Day of 2016 Season Princess Ruby Princess 3084 19 58596 Dates are subject to change Princess Star Princess 2600 18 46800 Radisson Seven Seas Mariner 700 13 9100 Royal Caribbean Explorer of the Sea 3114 17 52938 Royal Caribbean Radiance of the Sea 2501 16 40016 Silversea Silver Shadow 382 17 6494 TOTALS 29 389 791,260

This supplement was published by the Skagway Convention & Visitors Bureau offering Visitor and Convention services to Skagway, Alaska since 1981. Skagway CVB gratefully acknowledges the assistance of The Skagway News Co., Cruise Line Agencies of Alaska, and Harbormaster Matt O’Boyle for their help in producing this guide. All information contained within the ship schedule, especially dock locations and arrival/departure times, is subject to change. Skagway CVB is not responsible for errors of omission.

Skagway Convention and Visitors Bureau P.O. Box 1029, Skagway, Alaska 99840 Ph. (907) 983-2854 Toll Free Message Line: 1-888-762-1898 Website: www.skagway.com Email: [email protected]

Appendix 3 88 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Appendix 4

Reports: Estimates re Cruise Ship Passengers and Crew Ashore Visits

Appendices 89 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 39 45 45 Average 39 45 45 58 - 60 Percent Crew 78 88 85 73 99 Average 88 99 77.5 80 - 90 72 - 74 Ashore - Surveys and Estimates Percent Passengers " 1 Reports: Estimates re Cruise Ship Passengers and Crew Ashore Visits Reports: Estimates re Cruise Ship Passengers and Crew As noted previously, the GVHA reported that 503,691 cruise passengers the GVHA As noted previously, in 2012. Data collected from the cruise lines on arrived on ships in Victoria disembarkation rates showed that 77.5% of these arriving passengers, or 390,361 passengers, made an onshore visit in Victoria. Comparisons with earlier studies are difficult because the numbe r of participating destinations (35) is so much higher than in earlier studies. Nonetheless, some general comparisons with the 2012 study are possible. First, average passenger and crew visitation rates, i.e., the percentage of arriving passengers and crew that disembark make an onshore visit, remained virtually unchanged at 88% for passengers and 39% crew. Association This report was “prepared for Florida-Caribbean Cruise [NOTE: and Participating Destinations.”] Canadian cruise ports during 2012. Quotation Since a cruise ship will make multiple port calls on any cruise itinerary, the Since a cruise ship will make multiple port calls on any itinerary, Approximately 80% to same passengers and crew will arrive at several ports. 90% of passengers aboard cruise ships that arrive on a port-of-call visit Like passengers only a portion of the actually disembark and visit the port city. crew (approximately 45%) disembarks the cruise ship at any call and visit These disembarkation rates were estimated by port from data port city. provided by the visiting cruise lines. Statistics gathered in Victoria during the summer of 2011 indicate that, on during the summer of 2011 Statistics gathered in Victoria complement comes ashore, varying from 64–71% average, 58–60% of a ship’s for daytime ships and 53–58% evening ships. For passengers, taken about 72–74% disembark, with larger daytime proportions than separately, these disembarkation percentages into account, the economic Taking evening. which seems to impact is much smaller than asserted by the cruise industry, base its estimates on the assumption that all passengers and crew come ashore, even when time in port is quite short. are wildly exaggerated, the crew expenditure numbers for Victoria In particular, because most crew members cannot leave the ship during short evening stays or do not choose to on successive calls. Of the passengers who responded to the survey, 99% went ashore; and, of Of the passengers who responded to survey, these 63% made at least one purchase other than a shore excursion while ashore. On any individual port call about 45% of the crew will disembark and vis- it Thus, there were an estimated 484,171 onshore crew visits among all port city. Business Research & Economic Advisors. The Advisors. Business Research & Economic in Tourism Economic Contribution of Cruise 2012, September 2013, p.4. Victoria Business Research & Economic Advisors. Business Research & Economic Tourism Economic Contribution of Cruise Survey-based A to the Destination Economies - Crew and Analysis of the Impacts Passenger, Aggregate I, Cruise Line Spending, Volume Analysis. October 2015, p.5 Source Business Research & Economic Advisors. The Advisors. Business Research & Economic Economic Contribution of the International Survey-based A Cruise Industry in Canada 2012. Crew and Analysis of the Impacts Passenger, Cruise Line Spending. March 2013. P9-10 Harboring Tourism - Cruise Ships in Historic Port Tourism Harboring Communities Report of an International Symposium held in February 6–8, Charleston, South Carolina, USA 2013. p. 58. Ibid. p. 13. Ibid. p. 25

Appendix 4 90 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 23 38 Average 20 - 25 Percent Crew 20% of visitors; ashore for average of 4 hours. Suggests high estimates of crew ashore during port calls may be too optimistic . Suggests investme nt for crew visits important even if they don’t go ashore 85 Average 80% of visitors; ashore for average of 5.3 hours. Ashore - Surveys and Estimates Percent Passengers " 2 Reports: Estimates re Cruise Ship Passengers and Crew Ashore Visits Reports: Estimates re Cruise Ship Passengers and Crew Patti Mackie, Executive Director, Ketchikan Visitor Bureau,. Ketchikan Visitor Patti Mackie, Executive Director, She noted that this was just her personal estimate, since she not aware of any formal reports or studies with authoritative estimates. Crew members also contribute to the local economy. They do this indirectly by Crew members also contribute to the local economy. the impact they have on passenger expectations and feelings about a port by what the crew say before arriving. Ports that they personally like are presented These messages influence dif- ferently by crew than ports they do not like. passengers. in Dubrovnik, Croatia, surveyed 1340 cruise Tourism Institute for Tomas The ship passengers and 319 crew members during the June to September 2006 cruise ship season. Cruise visitors (both passengers and crew) came from a variety of countries: Italy (27%), U.S.A. (20%), Spain (17%), Great Britain (7%), France Germany (3%), and other European oversea s countries. Cruise ship passengers (approximately 80% of visitors) stay off board in the destination for 5.3 hours, while crew (approximate ly 20% of board for 4 hours, a combined average of 5 hours. visitors) stay off Working conditions are also difficult on a cruise ship. The norm among service conditions are also difficult on a cruise ship. Working workers on a cruise ship is to work an 80 hour week; among deck and engine These are minimums.39 Most waiters on workers the norm is 66 hours a week. 7 days a week, for 10 to 12 cruise ships typically work 12 to 14 hours a day, The contract length is shorter for workers from months without a day off. industrialized countries; it can be as short three months fo r officers. Quotation Makie, Patty. Personal Communication. April 30, Personal Communication. Makie, Patty. 2008. Ibid. p. 21 as a Port-of-Call: Brian L. Scarfe. Victoria Dr. A the Costs and Benefits of Cruise Ship Visits. report prepared for the James Bay Association. p. 55 Neighbourhood Cruising – Out of Control: The Cruise Industry, The Cruise Industry, Cruising – Out of Control: and the Maritimes. The Environment, Workers, March 2003. p. 16. Source

Appendix 4 91 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Appendix 5

Calculating Island Spirit Crew

Appendices 92 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Calculating Island Spirit Crew Ship Passenger LBC Crew Crew / Passenger

Safari Quest 22 9 0.41

Island Spirit * 32 12

Safari Explorer 36 16 0.44

Alaskan Dream 42 16 0.38

Baranof Dream 49 21 0.43

Admiralty Dream 58 21 0.36

Wilderness Explorer 76 26 0.34

Safari Endeavour 86 24 0.28

American Spirit 100 25 0.25

Average Crew / Passenger 0.36

* Note: Crew compliment not available. Value shown (12) is calculated based on average for ships =< 100 passenger capacity.

1

Appendix 5 93 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Appendix 6

Analysis of Ketchikan Cruise Industry Surveys

Appendices 94 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 16% 25% 23% 19% 23% 19% 28% 28% 18% 25% 27% 27% 30% 26% Revised % 98 115 237 198 134 198 134 279 279 237 274 274 450 244 Revised Crew IF(wk.i < 1, IF(% > Constant %, c.i * Constant %), wk.i)) Max 30%, but not less than 1 crew on shore leave 16% 25% 23% 19% 23% 19% 28% 28% 18% 25% 27% 27% 41% 26% wk.i / c.i % 98 115 237 198 134 198 134 279 279 237 274 274 617 244 awk.i = w.i * k.i awk.i = w.i Adj. Weighted K Adj. Weighted Modified. All results ≥ 1. 98 38 115 237 198 134 198 134 279 279 237 274 274 617 244 7.40 30% Weighted K Weighted wk.i = w.i * k.i wk.i = w.i 313 300 225 300 273 374 374 493 405 435 463 617 538 266 k.i = (c.i * 7.4) / s.i K Visits from K Visits Av 0.7575353 0.6607719 0.5958922 0.6607719 0.4920847 0.7478960 0.7478960 0.1991992 0.5851407 0.6292589 0.5921848 1.0000000 0.4307641 0.4544545 McDowell Group, 2016 w.i = (vp.i - min) / w.i (max - min) Weight 5400 11646 20460 17850 16100 17850 13300 20200 20200 15810 17000 16000 27000 12285 Analysis of Ketchikan Cruise Industry Surveys vp.i = c.i * s.i Visit Visit Potential 9 22 21 23 21 19 20 20 17 17 16 18 13 18 v.i Stops in Ketchikan 930 850 700 850 700 600 930 945 647 1,010 1,010 1,000 1,000 1,500 Crew c.i Av crew shore visits per season. KGB 2016 McDowell study Av ships visiting port Total Max % of crew on shore leave Constants New Amsterdam Noordam Volendam Westerdam Zaandam Norwegian Jewel Norwegian Pearl Maasdam Ship Formula Carnival Legend Infinity Millennium Solstice Disney Wonder Amsterdam

Appendix 6 95 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 2% 8% 6% 5% 4% 4% 4% 6% 4% 4% 4% 11% 22% 25% 30% 30% 25% 30% 30% 25% 12% 25% 18% 10% 25% 1 1 1 1 5 1 1 1 1 1 1 54 24 37 117 175 222 372 330 222 372 330 228 222 5872 2% 8% 6% 5% 4% 4% 4% 6% 4% 4% 4% 11% 22% 25% 34% 30% 25% 34% 30% 25% 12% 25% 18% 10% 26% 1 1 1 1 5 1 1 1 1 1 1 54 24 37 117 175 222 421 331 222 421 332 228 222 6140 1 0 0 0 5 0 0 0 0 0 0 38 54 24 37 117 175 222 421 331 222 421 332 228 222 7.40 30% 6132 17 78 93 89 59 22 59 32 38 296 370 483 626 370 483 428 220 392 222 121 606 228 257 6845 17808 0.5921848 0.5995996 0.8724651 0.5291588 0.5995996 0.8724651 0.7738479 0.0332926 0.2464687 0.5662329 0.0034479 0.1958625 0.0031513 0.0005561 0.0008527 0.1932673 0.1636081 0.0196122 0.0007786 0.0001854 0.0000000 0.0016683 0.0047826 0.0038186 14.8307567 McDowell Group, 2016 42 50 48 32 27 72 112 925 120 556 156 130 6675 5310 5240 4440 16000 16200 23560 14300 16200 23560 20900 15300 401056 Analysis of Ketchikan Cruise Industry Surveys 1 2 7 2 2 8 4 2 2 3 3 6 5 20 18 19 13 18 19 19 15 17 18 12 489 9 60 16 21 25 24 16 24 26 26 800 900 900 925 445 900 295 655 370 139 1,240 1,100 1,240 1,100 23928 Av crew shore visits per season. KGB 2016 McDowell study Av ships visiting port Total Max % of crew on shore leave Constants Norwegian Sun Coral Princess Crown Princess Grand Princess Island Princess Ruby Princess Star Princess Sun Princess Seven Seas Mariner Radiance of the Seas Silver Discoverer Silver Shadow Alaskan Dream Baranof Dream American Spirit Crystal Serenity Regatta Le Soleal Safari Endeavour Safari Explorer Safari Quest Wilderness Adventurer Wilderness Discoverer Wilderness Explorer Total

Appendix 6 96 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska 2% 18% 30% 1 155 450 2% 26% 41% 162 38 161 7.40 30% 17 469 6845 6828 0.3902831 McDowell Group, 2016 27 10554 27000 26973 Analysis of Ketchikan Cruise Industry Surveys 1 13 23 22 9 630 1500 1491 Av crew shore visits per season. KGB 2016 McDowell study Av ships visiting port Total Max % of crew on shore leave Constants Average Min Max Max-Min

Appendix 6 97 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

Appendix 7

Excerpts: Economic Contribution Of Cruise Tourism To The Destination Economies

Appendices 98 Estimating 2016 Cruise Ship Visitor Impact Skagway, Alaska

BREA Phone: (610) 524-5973 PO Box 955 Fax: (610) 363-9273 BREA Exton, PA 19341 Website: www.breanet.com

Business Research & Economic Advisors

ECONOMIC CONTRIBUTION OF CRUISE TOURISM TO THE DESTINATION ECONOMIES

A Survey-based Analysis of the Impacts of Passenger, Crew and Cruise Line Spending VOLUME I AGGREGATE ANALYSIS

Prepared for

Florida-Caribbean Cruise Association And Participating Destinations

October 2015

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Florida-Caribbean Cruise Assn. Economic Impact of Cruise Tourism

Table of Contents

EXECUTIVE SUMMARY ...... 2

ECONOMIC IMPACTS ...... 3 PASSENGER, CREW AND CRUISE LINE EXPENDITURES ...... 7 PASSENGER ATTRIBUTES AND SATISFACTION ...... 17 COMPARISON TO THE 2012 STUDY ...... 20

INTRODUCTION ...... 22

THE CARIBBEAN, MEXICO AND CENTRAL AND SOUTH AMERICAN CRUISE MARKET ...... 23 PASSENGER AND CREW ARRIVALS AT PARTICIPATING DESTINATIONS ...... 24

DATA AND METHODS ...... 26

ESTIMATES OF TOTAL CRUISE TOURISM EXPENDITURES ...... 26 ESTIMATES OF THE ECONOMIC CONTRIBUTION ...... 30 APPENDIX – PASSENGER AND CREW SURVEYS ...... 32

ECONOMIC CONTRIBUTION ANALYSIS...... 38

PASSENGER AND CREW EXPENDITURES ...... 39 EXPENDITURES BY CRUISE LINES ...... 54 DIRECT CRUISE TOURISM EXPENDITURES ...... 57 ECONOMIC CONTRIBUTION OF CRUISE TOURISM EXPENDITURES ...... 59 COMPARISON TO 2012 STUDY...... 67

APPENDIX B – DATA AND RANKING TABLES ...... 74

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Florida-Caribbean Cruise Association Economic Impact of Cruise Tourism

INTRODUCTION

This study analyzes the contribution of cruise tourism on the economies of 35 destinations located in the Caribbean, Mexico and Central and South America. The study was funded by the Florida- Caribbean Cruise Association (FCCA) and the 35 participating destinations. Utilizing onshore ex- penditure data collected from passenger and crew surveys, port service and navigation fees col- lected from the destinations and FCCA member cruise lines12, and expenditures for provisions and other stores in the Caribbean provided by the cruise lines, total cruise tourism expenditures were estimated for each of the participating destinations. The economic contribution of these expend- itures for each destination was then estimated for the 12-month period beginning in May, 2014 and ending in April, 2015 utilizing economic data collected from local, regional and international sources.

12 The FCCA member lines that supplied onshore expenditure data are as follows: AIDA Cruises, Carnival Cruise Lines, Celebrity Cruises, Disney Cruise Line, Holland America Line, Norwegian Cruise Line, P&O Cruises, Princess Cruises, Royal Caribbean International and TUI Cruises.

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The Caribbean, Mexico and Central and South Ameri- can Cruise Market

The Caribbean is the most popular cruise destinations in the world. According to capacity data provided by Cruise Lines International Association (CLIA), the cruise industry had 55.9 million bed days deployed throughout the Caribbean in 2014 accounting for nearly 40 percent of the industry’s global bed day capacity. The average cruise length remained at about 7 days. Thus, cruise ships operating in the region had sufficient capacity to carry nearly 8.0 million passengers in 2014.

In a separate report recently published by the Caribbean Tourist Organization (CTO)13, the group reported that about 25 million cruise passengers arrived at the 24 Caribbean destinations for which it provides data during 2014, an increase of 11 percent from 2013. Since cruise ships call at multiple destinations on any single itinerary, passenger arrivals are always significantly higher than passenger capacity. The increase reported for Caribbean cruise passenger arrivals for 2014 was concentrated among the destinations in the Eastern Caribbean, i.e., the Bahamas, St. Maarten and the U.S. Virgin Islands and the Western Caribbean, including, Belize, the Cayman Islands, Cozumel and Jamaica.

Data provided by the 35 participating destinations shows that 26.8 million passengers and 11.4 million crew arrived at these cruise destinations during the 2014/2015 cruise year. Of these, just under 40 percent of the crew, 4.5 million, and 88% of the passengers, 23.6 million, disembarked and visited the destinations.

Both, the proximity of the Caribbean to the United States and its temperate climate during the winter months have been important factors in the growth of the cruise industry in the region. However, the region also has a strong appeal to cruisers from around the world. Data obtained from our survey of cruise passengers indicated that 71 percent of the surveyed passengers were residents of the United States, 12 percent were from Canada, 6 percent were citizens of the United Kingdom and 5 percent were residents of Germany. The remaining 6 percent of passengers arrived from a broad range of countries, including Australia, Italy, Spain, Mexico, the Philippines and South Africa to name a few.

13 CTO, 2014 Tourist Statistics, June 19, 2015.

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Passenger and Crew Arrivals at Participating Destinations

Based upon data collected from the participating destinations, the CTO and other sources, an estimated 26.8 million passengers were onboard cruise ships (passenger arrivals) that called at the 35 participating destinations during the 2014/2015 cruise year (see Table 1). Adding the 11.4 million crew arrivals, the cruise industry brought 38.2 million passenger and crew arrivals to the 35 participating destinations during the 2014/2015 cruise year.

Eleven of the participating destinations, the Bahamas, Cozumel, the U.S. Virgin Islands, St. Maar- ten, the Cayman Islands, Jamaica, Puerto Rico, Belize, the Turks and Caicos, Honduras and St. Kitts & Nevis, had combined passenger and crew arrivals in excess of 1 million. Combined, these eleven destinations accounted for 71 percent of all passenger and crew arrivals among the 35 destinations. An estimated 18.6 million passengers and crew arrived at the destinations of the Eastern Caribbean,14 49 percent of the total arrivals among the 35 participating destinations. Another 4.9 million passengers and crew arrived at the Southern Caribbean 15 destinations, 13 percent of the total arrivals. Finally, the destinations of the Western Caribbean16 accounted for 21 percent of total arrivals with 7.8 million passenger and crew arrivals while 7.0 million passen- gers and crew arrived at cruise destinations in Mexico,17 18 percent of all arrivals among the 35 participating destinations.

14 For the purposes of this study the Eastern Caribbean includes the following ten destinations: Anti- gua, the Bahamas, the British Virgin Islands, the Dominican Republic, Guadeloupe, Puerto Rico, St. Kitts, St. Maarten, the Turks & Caicos and the U.S. Virgin Islands. 15 For the purposes of this report the Southern Caribbean includes the following ten destinations: Aruba, Barbados, Bonaire, Curacao, Dominica, Grenada, Martinique, St. Lucia and Trinidad & Tobago. 16 For purposes of this report the Western Caribbean includes the following eight destinations: Belize, the Cayman Islands, Colombia, Costa Rica, Guatemala, Honduras, Jamaica and Nicaragua. 17 For purposes of this report the Mexico destinations includes the following seven destinations: Cabo San Lucas, Costa Maya, Cozumel, Ensenada, Mazatlán, Progreso and Puerto Vallarta.

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Table 1– Estimated Passenger and Crew Arrivals (Thousands) at the Participating Destinations, 2014/2015 Cruise Year

Destinations Passengers Crew Total Antigua & Barbuda 593.5 236.6 830.1 Aruba 614.1 239.2 853.3 Bahamas 3,500.0 2,400.0 5,900.0 Barbados 682.0 271.0 953.0 ① Belize 973.7 361.2 1,334.9 ② Bonaire 181.8 47.3 229.1 British Virgin Islands 346.2 133.8 480.0 Cabo San Lucas 234.9 123.7 358.6 Cayman Islands 1,611.0 609.1 2,220.1 Colombia 337.4 138.3 475.7 Costa Maya 401.9 155.3 557.2 ② Costa Rica 216.8 111.7 328.5 Cozumel 2,972.0 1,220.6 4,192.6 Curacao 546.7 196.2 742.9 Dominica 259.4 93.1 352.5 Dominican Republic 577.4 197.7 775.1 Ensenada 678.6 254.5 933.1 ② Grenada 235.1 100.1 335.2 Guadeloupe 321.3 110.4 431.7 Guatemala 86.4 42.7 129.1 ② Honduras 868.3 333.1 1,201.4 Jamaica 1,494.0 597.6 2,091.6 Martinique 294.9 102.0 396.9 Mazatlán 121.5 46.7 168.2 ② Nicaragua 43.0 6.4 49.4 Progreso 321.6 113.6 435.2 Puerto Rico (San Juan) 1,491.4 599.2 2,090.6 Puerto Vallarta 248.7 87.9 336.6 ② St. Kitts & Nevis 758.4 290.6 1,049.0 St. Lucia 670.2 266.3 936.5 St. Maarten 2,051.3 776.3 2,827.6 Tobago 36.4 13.3 49.7 Trinidad 12.7 7.2 19.9 Turks and Caicos 976.7 352.3 1,329.0 U. S. Virgin Islands 2,039.6 790.2 2,829.8 All Destinations 26,798.9 11,425.2 38,224.1

 Only includes passenger arrivals at Nassau and Freeport.  Includes passengers aboard both port-of-call and homeport cruise ships. Source: Port Authorities, Caribbean Tourist Organization and the FCCA

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DATA AND METHODS

To achieve the primary objective of this project, the estimation of the contribution of cruise tourism to the economies of the participating destinations, the analysis was conducted in two phases. The first phase consisted of collecting data that could be used to estimate the direct spending generated by cruises in each of the destinations. This required that:

i. surveys be designed and distributed for the purpose of obtaining passenger and crew expenditure data at each of the destinations,

ii. data on total passenger arrivals and port fees be collected for each of the destinations, and

iii. data on passenger carryings; purchases from local businesses, including tour operators; and payment of fees and taxes for port and navigation services be obtained from the cruise lines.

The second phase required that economic data, such as national income accounts, employment and income be collected for each destination and that economic impact models be developed that could be used to estimate the direct and indirect employment and income generated by the cruise tourism expenditures estimated in the first phase.

The following sections discuss the data and methods that were employed in both phases of this project.

Estimates of Total Cruise Tourism Expenditures

The total cruise tourism spending by passengers, crew and cruise lines is the source of the eco- nomic contribution of the cruise industry in each destination. Data on spending by each group had to be estimated from survey-based data in the case of passengers and crew and from data collected from ports and cruise lines in the case of cruise line expenditures.

Surveys of Passengers and Crew

Passenger and crew surveys were designed to collect data for onshore spending and visit satis- faction by both passengers and crew. (These surveys are contained in the following Appendix.) While the crew survey was slightly shorter than the passenger survey, both surveys were designed to collect the following information:

 hours spent ashore;

 expenditures by category, including shore tours, food & beverages, clothing, etc.;  visit satisfaction, including shore tour, friendliness of residents, prices, shopping, etc.;

 likelihood of returning for a land-based vacation; and  demographic characteristics, including country of residence, age group, income, etc.

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A slightly different survey was given to passengers who were embarking on their cruise from six destinations in the Caribbean: Barbados, Cartagena (Colombia), the Dominican Republic, Guade- loupe, Martinique and San Juan (Puerto Rico). In addition to the information collected for port- of-call passengers, embarking passengers were asked to provide information on their expenditures for lodging, type of accommodation and their length of stay prior to and after the cruise.

The survey schedule was designed to generate a representative sample of cruise passengers by cruise line at each destination. Thus, each FCCA member cruise line was scheduled to have its passengers and crew surveyed at least once at each destination at which it had a port call during the survey period. The survey period commenced in the beginning of October 2014 and concluded at the end of May 2015.

On any given cruise itinerary, passengers and crew were surveyed following a single call. The surveys were placed in passenger cabins and crew living quarters during the day of a designated survey. Passengers and crew, then, first viewed the survey upon their return from their onshore visit. They were asked to complete the survey in their quarters and to return the survey to a designated crew member. At the conclusion of the cruise, the surveys were returned to BREA for tabulation.

Over 450 survey distributions were conducted. A single survey distribution is counted as a distri- bution on a given day, on a single ship at a designated destination. Thus, the distribution of surveys on February 5th on the Celebrity Eclipse following its call in Curacao and on the Eurodam following its call in the USVI would be considered two distributions. Thus, on any given day surveys might have been conducted aboard multiple ships at different destinations. A total of 44,634 passenger surveys and 18,809 crew surveys were returned for processing.

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Table 2 – Completed Passenger and Crew Surveys by Destination

Destinations Passengers Crew Total Antigua & Barbuda 796 150 946 Aruba 1,406 394 1,800 Bahamas 556 1,264 1,820 Barbados 1,173 321 1,494 ① Belize 1,074 233 1,307 ② Bonaire 1,464 550 2,014 British Virgin Islands 470 102 572 Cabo San Lucas 1,302 769 2,071 Cayman Islands 1,321 348 1,669 Colombia 1,365 1,032 2,397 Costa Maya 856 151 1,007 ② Costa Rica 1,755 894 2,649 Cozumel 1,110 776 1,886 Curacao 1,656 786 2,442 Dominica 1,296 553 1,849 Dominican Republic 1,367 630 1,997 Ensenada 741 685 1,426 ② Grenada 1,441 531 1,972 Guadeloupe 1,238 228 1,466 Guatemala 1,439 177 1,616 ② Honduras 1,305 442 1,747 Jamaica 1,017 982 1,999 Martinique 1,639 409 2,048 Mazatlán 1,389 245 1,634 ② Nicaragua 1,346 536 1,882 Progreso 1,402 100 1,502 Puerto Rico (San Juan) 2,696 1,058 3,754 Puerto Vallarta 1,325 316 1,641 ② St. Kitts & Nevis 1,712 375 2,087 St. Lucia 1,167 289 1,456 St. Maarten 1,389 1,324 2,713 Tobago 910 358 1,268 Trinidad 751 374 1,125 Turks and Caicos 1,475 687 2,162 U. S. Virgin Islands 1,285 740 2,025 All Destinations 44,634 18,809 63,443

 Only includes passenger arrivals at Nassau and Freeport.  Includes passengers aboard both port-of-call and homeport cruise ships.

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Data Collected from Participating Destinations

Each participating destination was asked to provide the following data:

 passenger and crew arrivals;

 cruise-related port fees, including passenger-based fees, navigation fees and charges for utilities, such as water, power and sanitary services; and

 port employment and wages (total and cruise-related).

The passenger and crew arrivals data were used as the basis for estimating onshore visits of passengers and crew. The cruise-related port fees were included in the estimates of direct cruise- related spending in each destination. And finally, the port employment and wages were included in the estimation of the direct employment and wage impacts by destination.

Data Collected from FCCA Member Cruise Lines

Each FCCA member cruise line was asked to provide data on passenger and crew counts and their expenditures for goods and services in each destination for each of the following categories:

 ship stores, including food and beverages and hotel supplies;

 port fees, including piloting and tugboats and utility services and port taxes; and

 the net value of passenger shore tours paid to local tour operators and the num- ber of passengers purchasing such tours.

The FCCA member lines generally accounted for 90 percent or more of all passenger arrivals at each destination. Thus, the responses from the FCCA member lines were used to generate various ratios that could be used in the estimation of total activity at each port. The passenger and crew counts were used to create ratios of passengers to crew so that crew arrivals could be estimated for each destination. Each cruise line and ship has a slightly different ratio and consequently, each destination has a slightly different ratio based upon the mix of ships calling at each desti- nation.

The cruise lines also reported the percentage of passengers and crew onboard their ships that actually disembarked and visited each destination. These percentages were used to estimate on- shore visits by passengers and crew from the passenger and crew arrival data.

The various port fees and passenger counts were aggregated across cruise lines to create per passenger ratios of total port fees paid at each port. The per passenger ratios were then multiplied by total passenger arrivals to estimate port payments in each destination. Similarly, the expend- itures for ship stores were aggregated and the per passenger ratios for these set of expenditures were used to estimate cruise lines’ purchases of food and beverages and other supplies in each destination.

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Finally, the data on net payments to local tour operators and the number of passengers purchasing tours onboard the cruise ships were aggregated and an average net payment per onboard pur- chase was calculated for each destination. These ratios were used in the calculation of effective onshore passenger purchases of shore excursions in each destination.

Estimates of the Economic Contribution

Given the direct spending estimates developed in Phase I, the economic contribution of these expenditures, as measured by employment and wage income were then estimated for each desti- nation. This process began with the collection of economic data for each destination from a com- bination of local, regional and international sources. The economic data included the following:

 national income accounts, i.e., GDP by category and industry

 employment and unemployment, aggregate and by industry as available

 wages and personal income, aggregate and by industry as available

 population and other labor force statistics.

Wherever possible, local data sources were used, followed by regional data sources and then international data sources. Among the local data sources were the following:

 Antigua: Ministry of Finance and the Economy

 Aruba: Central Bank of Aruba and Aruba Bureau of Statistics

 Bahamas: Central Bank of The Bahamas and The Bahamas Department of Statistics

 Barbados: Ministry of Labour and Government Information Network

 Belize: Statistical Institute of Belize

 Bonaire: Central Bureau of Statistics

 British Virgin Islands: Central Statistics Office

 Cayman Islands: Cayman Islands Compendium of Statistics 2013

 Colombia: Department of National Statistics

 Curacao: Central Bureau of Statistics

 Grenada: Ministry of Finance  Jamaica: Government of Jamaica Information Network  Mexico: Institute of National Statistics  Puerto Rico: Puerto Rico Department of Planning and the U.S. Census Bureau

 St. Lucia: Central Statistics Office  St. Maarten: Central Bureau of Statistics  Trinidad & Tobago: National Statistics Office  Turks & Caicos: Department of Economic Planning & Statistics  U.S. Virgin Islands: USVI Department of Labor and the U.S. Census Bureau.

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Regional data sources were used to supplement gaps in local data, especially national income data and included the following:

 Caribbean Development Bank  Eastern Caribbean Central Bank  Economic Commission for Latin America and the Caribbean (ECLAC).

International data sources were used in most cases to develop consistent measures of GDP, ag- gregate employment and wage incomes across all destinations and included the following:

 The International Monetary Fund (IMF)  The World Bank  The CIA Fact Book.

Utilizing all of these data, a set of economic impact models were developed for each destination. These models included GDP, employment and wage estimates for each destination and were used in the estimation of destination-specific economic multipliers by major industrial sectors, i.e., agriculture, mining, manufacturing, These models were designed to reflect the economic structure of each destination, including the industrial composition of GDP, the wage share of GDP by indus- try and the average wage by industry, as well as, the relative importance of imports to each economy. As a result, direct and total employment and wage impacts were developed for each destination.

These economic impact models are a statistical representation of each destination’s economy and were used to estimate the flow of the total cruise tourism expenditures through each destination’s economy. The expenditures of the passengers, crew and cruise lines have a direct impact on employment and wages for local residents employed by those businesses that provide goods and services to the cruise sector. These directly impacted businesses, in turn, purchase additional goods and services to support the production and sale of goods and services to the cruise sector, creating additional jobs and income. This indirect spending induces further spending by other businesses in the local economy. The economic impact models quantify this flow of direct and indirect impacts for each of the participating destinations.

An important aspect of these models is the role of imports. Imports act as a leakage to the multiplier process. Thus, the greater the relative importance of imports to an economy the smaller are the indirect impacts relative to the direct impacts. The size of the indirect economic impacts relative to the direct impacts is partially determined by the degree of economic development in a particular economy. This occurs because more developed economies import proportionately fewer goods which reduces leakages to other economies. For example, in analyses conducted by BREA of the economic impact of the cruise industry in the United States, the indirect employment im- pacts were nearly 40 percent higher than the direct impacts, resulting in an implicit employment multiplier of 2.4. In each of the destinations analyzed for this study, the indirect impacts were always smaller than the direct impacts. This is due to the relatively high proportion of imported

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goods and services in these economies. As a consequence, the implicit employment and wage multipliers for each destination were less than 2.0.

Appendix – Passenger and Crew Surveys

Samples of the passenger (Transit and Homeport) and crew surveys follow.

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Page 1 of 2 Antigua - Transit

CONFIDENTIAL CRUISE PASSENGER SURVEY

Welcome back from your visit to Antigua, we hope you had an enjoyable onshore experience. The Florida-Caribbean Cruise Association (FCCA) and the cruise destinations of the Caribbean, Central America and Mexico are conducting surveys of cruise passengers who have visited these destinations. The objective of this survey is to provide information to the FCCA and the cruise destinations that will allow them to enhance visitors’ experiences and quantify the contribution of cruise passengers to the economies of each destination. The survey should only take a few minutes to complete and your responses will be held in strict confidence.

Please record the date of your cruise ship’s call at Antigua: Day(dd)____ Month(mm)____ Year (yy)____ (Numbers please) Q1. Please check the name of the cruise line you are sailing with:  Aida  Carnival  Celebrity  Costa  Disney  Holland America  MSC  Norwegian  Princess  P&O  Regent Seven Seas  Royal Caribbean  Seabourn  TUI Q2. Including yourself, how many people are staying in your cabin/(stateroom)?  1  2  3  4  5  6+ Q3. Is this your first visit to Antigua?  Yes  No If “No”, how many times have you visited before?  1  2  3  4  5  6  7  8  9  10  11  12+ Q4. How many hours did you spend ashore during your cruise call at Antigua today?  0  1  2  3  4  5  6  7  8  9  10  11  12+ (If 0, Go to Q17 on back) Q5. Did you purchase a tour (or tours) during your visit in Antigua?  Yes (Continue)  No (If No, Go to Q.10) Q6. How did you purchase this/these tour(s)?  Onboard the cruise ship  From the cruise line over the Internet  Onshore from a tour operator  From a travel agent  Other (Explain) ______Q7. In total, how much did you pay for this/these tour(s) (in US $)? $ ______(Whole dollars only) Number of people included in this/these purchase(s):  1  2  3  4  5  6  7  8  9  10+ Q8a. How many hours did you spend on the first tour?  1  2  3  4  5  6  7  8  9  10+ Q8b. If more than one tour, how many hours did you spend on the second tour?  1  2  3  4  5  6  7  8  9  10+ Q9. Which of the following best describes this/these tour(s):  Shopping tour  Guided tour of island historical and cultural sites  City center tour  Land-based activity tour  Marine-based activity tour  Other (Explain) ______Q10. Did you make any purchases (excluding your shore excursion) during your onshore visit in Antigua today?  Yes (Continue)  No (If No, Go to Q13 on back) Q11. How much in total (excluding shore excursions) did all persons in your cabin spend in Antigua today (in US $)? $ ______(Whole dollars only) Q12. Please record the value of all purchases (in US $) that all persons in your cabin made during your on-shore visit to Antigua today. * Do not include the cost of tours nor goods and services that were purchased onboard the cruise ship. (Enter whole dollars).

Food and beverages at restaurants and bars: $ ______Telephone & Internet Communications: $ ______Taxis/Ground Transportation: (Do not include cost of sightseeing tours) $ ______Local Crafts and Souvenirs: $ ______Retail Purchases of Watches & Jewelry: $ ______Retail Purchases of Liquor: $ ______Retail Purchases of Clothing (incl. T-shirts): $ ______Retail Purchases of Electronics: $ ______Entertainment Venues/Nightclubs/Casinos: $ ______Any Other Purchases: $ ______Retail Purchases of Perfumes & Cosmetics: $______

Page 2 of 2 Antigua - Transit

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Q13. On a scale of 1 to 10, how satisfied were you with each of the following in Antigua? (Extremely satisfied = 10 ……. 1 = Not at all satisfied)

Initial Shoreside welcome:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Guided Tour:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Shopping Experience:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Historic Sites/Museums:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Variety of things to see and do:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Friendliness of the residents:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Overall shopping experience:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Courtesy of employees:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Variety of Shops:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Overall Prices:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Taxis/Local Transportation:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Overall visit in Antigua:  10 9 8 7 6 5 4 3  2  1  0 Not applicable

Q14. Overall, and on a scale of 1 to 10, how did your visit to Antigua meet your prior expectations? Greatly Exceeded 10  9  8  7  6 5  4 3  2  1 Fell far short Q15. Based upon your experience in Antigua today, on a scale of 1 to 10 how likely are you to return to Antigua for a land-based or resort vacation within the next three years? Extremely likely 10  9  8  7  6 5  4 3  2  1 Not at all likely Q16. Based upon your experience in Antigua today, on a scale of 1 to 10 how likely are you recommend a land-based or resort vacation in Antigua to family and friends? Extremely likely 10  9  8  7  6 5  4 3  2  1 Not at all likely

The following are to better understand demographic characteristics of cruise passenger visitors at each destination.

Q17. How many persons in your cabin are: Male:  0  1  2  3  4  5 Female:  0  1  2  3  4  5

Q18. How many persons in your cabin are in each age group? (Leave Blank if “0”) Under 15:  1  2  3  4  5+ 15 to 24:  1  2  3  4  5+ 25 to 44:  1  2  3  4  5+ 45 to 64:  1  2  3  4  5+ 65+  1  2  3  4  5+

Q19. Where is your permanent place of residence?  US  Canada  UK  Germany  Other ______(specify) If the US/Canada, which state/province? ______(please use 2 letter abbreviation)

Q20. Approximately, what is your annual gross (pre-tax) household income (in U.S. dollars)?

 Under $50,000  $50,000 to $74,999  $75,000 to $99,999  $100,000 to $149,999  $150,000 to $199,999  $200,000 or more

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Page 1 of 2 Puerto Rico – Homeport CONFIDENTIAL CRUISE PASSENGER SURVEY Welcome to Puerto Rico, we hope you had an enjoyable experience. The Florida- Caribbean Cruise Association (FCCA) and the cruise destinations of the Caribbean, Central America and Mexico are conducting surveys of cruise passengers who have visited these destina- tions. The objective of this survey is to provide information to the FCCA and the cruise destinations that will allow them to enhance visi- tors’ experiences and quantify the contribution of cruise passengers to the economies of each destination. The survey should only take a few minutes to complete and your responses will be held in strict confidence.

Please record the date of your cruise ship’s call at Puerto Rico: Day(dd)____ Month(mm)____ Year (yy)____ (Numbers please) Q1. Please check the name of the cruise line you are sailing with:  Aida  Carnival  Celebrity  Costa  Disney  Holland America  MSC  Norwegian  Princess  P&O  Regent Seven Seas  Royal Caribbean  Seabourn  TUI Q2. Including yourself, how many people are staying in your cabin/(stateroom??  1  2  3  4  5+ Q3. Did you begin your cruise vacation in Puerto Rico, or did you begin your cruise at some other port?  Boarded in Puerto Rico (Continue)  Began at another Port (If you boarded at another port, Go to Q7) Q4. Are you a resident of Puerto Rico?  Yes ( If Yes, Go to Q14)  No (Continue) Q5. How many nights both prior to and following your cruise will you spend in Puerto Rico? Pre-cruise stay:  0  1  2  3  4  5+ nights Post-cruise stay:  0  1  2  3  4  5+ nights (If 0 for both, Go to Q7) Q6. In what type of accommodations are you staying while in Puerto Rico?  Hotel  Other paid accommodation  With friends or relatives  Other arrangements Q7. Is this your first visit to Puerto Rico?  Yes  No If “No”, how many times have you visited before?  1  2  3  4  5  6  7  8  9  10+ Q8. How many hours did you spend ashore during your cruise call at Puerto Rico today?  0  1  2  3  4  5  6  7  8  9  10  11  12+ (If 0, Go to Q21 on back) Q9. Did you purchase a tour(s) prior to your cruise?  Yes  No (If No, Go to Q14) Q10. How did you purchase this/these tour(s)?  Onboard the cruise ship  From the cruise line prior to the cruise  Onshore from a tour operator  From a travel agent  Did not purchase a tour/toured on my own  Other (Explain) ______Q11. In total, how much did you pay for this/these tour(s) (in US$)? $ ______Number of people included in this purchase:  1  2  3  4  5  6  7  8  9  10+ Q12a. How many hours did you spend on the first tour?  1  2  3  4  5  6  7  8  9  10+ Q12b. If more than one tour, how many hours did you spend on the second tour?  1  2  3  4  5  6  7  8  9  10+ Q13. Which of the following best describes this tour:  Shopping tour  Guided tour of island historical and cultural sites  City center tour  Land-based activity tour  Marine-based activity tour  Other (Explain) ______Q14. Did you make any purchases in Puerto Rico during your onshore visit or prior to your cruise?  Yes  No (If No, Go to Q17 on back) Q15. How much in total did all persons in your cabin spend (in US$) in Puerto Rico during your onshore visit, or prior to your cruise? $ ______(Whole US$ only) Q16. Please record the value of all purchases (in US$) that all persons in your cabin made in Puerto Rico during your on-shore visit or prior to your cruise. * Do not include the cost of tours nor goods and services that were purchased onboard the cruise ship. (Enter whole dollars). Food and beverages at restaurants and bars: $ ______Accommodations: $ ______Taxis/Ground Transportation: (Do not include cost of sightseeing tours) $ ______Telephone & Internet Communications: $ ______Retail Purchases of Watches & Jewelry: $ ______Local Crafts and Souvenirs: $ ______Retail Purchases of Clothing (incl. T-shirts): $ ______Retail Purchases of Liquor: $ ______Entertainment Venues/Nightclubs/Casinos: $ ______Retail Purchases of Electronics: $ ______Retail Purchases of Perfumes & Cosmetics: $______Any Other Purchases $ ______

Page 2 of 2 Puerto Rico – Homeport

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Q17. On a scale of 1 to 10, how satisfied were you with each of the following in Puerto Rico? (Extremely satisfied = 10 ……. 1 = Not at all satisfied)

Accommodations:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Guided Tour:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Shopping Experience:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Historic Sites/Museums:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Variety of things to see and do:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Friendliness of the residents:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Overall shopping experience:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Courtesy of employees:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Variety of Shops:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Overall Prices:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Taxis/Local Transportation:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Overall visit in Puerto Rico:  10 9 8 7 6 5 4 3  2  1  0 Not applicable

Q18. Overall, and on a scale of 1 to 10, how did your visit to Puerto Rico meet your prior expectations? Greatly exceeded 10  9  8  7  6 5  4 3  2  1 Fell far short Q19. Based upon your experience in Puerto Rico today, on a scale of 1 to 10 how likely are you to return to Puerto Rico for a land-based or resort vacation within the next three years? Extremely likely 10  9  8  7  6 5  4 3  2  1 Not at all likely Q20. Based upon your experience in Puerto Rico today, on a scale of 1 to 10 how likely are you recommend a land-based or resort vacation in Puerto Rico to family and friends? Extremely likely 10  9  8  7  6 5  4 3  2  1 Not at all likely

The following are to better understand demographic characteristics of cruise passenger visitors at each destination.

Q21. How many persons in your cabin are: Male:  0  1  2  3  4  5 Female:  0  1  2  3  4  5

Q22. How many persons in your cabin are in each age group? (Leave Blank if “0”) Under 15:  1  2  3  4  5+ 15 to 24:  1  2  3  4  5+ 25 to 44:  1  2  3  4  5+

45 to 64:  1  2  3  4  5+ 65+  1  2  3  4  5+

Q23. Where is your permanent place of residence?  US  Canada  UK  France  Other ______(specify)

If the US/Canada, which state/province? ______(please use 2 letter abbreviation)

Q24. Approximately, what is your annual gross (pre-tax) household income (in U.S. dollars)?

 Under $50,000  $50,000 to $74,999  $75,000 to $99,999  $100,000 to $149,999  $150,000 to $199,999  $200,000 or more

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Antigua - Crew CONFIDENTIAL CREW SURVEY The Florida-Caribbean Cruise Association (FCCA) and the cruise destinations of the Caribbean, Central America and Mexico are conducting a survey of crew who have visited these destinations. The objective of this survey is to provide information to the FCCA and the destinations that will allow them to enhance visitors’ experiences and quantify the contribution of cruise passengers and crew to the economies of each destination. The survey should only take a few minutes to complete and your responses will be held in strict confidence. Please record the date of your cruise ship’s call at Antigua: Month(mm)____Day(dd)____ Year (yy)____ (Numbers please) Q1. Please check the name of the cruise line you are crewing with:  Aida  Carnival  Celebrity  Costa  Disney  Holland America  MSC  Norwegian  Princess  P&O  Regent Seven Seas  Royal Caribbean  Seabourn  TUI Q2. Did you leave the ship and visit Antigua today?  Yes (If Yes Go to Q4)  No (Continue) Q3. Have you visited Antigua on any previous cruise calls in the past month?  Yes  No (If No Go to Q9) Q4. How many hours did you spend ashore during your visit today or your most recent visit?  0  1  2  3  4  5  6  7  8  9  10  11  12+ Q5. How much in total did you spend (in US dollars) in Antigua today? $ ______(Whole dollars only) Q6. Please record the value of all purchases (in U.S. dollars) that you made during your on-shore visit to Antigua today or for the most re- cent visit to Antigua in the past month. * Do not include the cost of tours or goods and services that were purchased onboard the cruise ship. (Enter whole dollars only). Food and Beverages at bars and restaurants: $ ______Tours purchased on shore or the internet only: $ ______Taxis/Ground Transportation: (Do not include cost of sightseeing tours) $ ______Local Crafts and Souvenirs: $ ______Retail Purchases of Watches & Jewelry: $ ______Retail Purchases of Liquor: $ ______Retail Purchases of Clothing (incl. T-shirts): $ ______Retail Purchases of Electronics: $ ______Entertainment Venues/Nightclubs/Casinos: $ ______Telephone & Internet Communications: $ ______Retail purchases of perfume & cosmetics: $ ______Any other purchases: $ ______Q7. On a scale of 1 to 10, how satisfied were you with each of the following in Antigua? (Extremely satisfied = 10 ……. 1 = Not at all satisfied) Guided Tour:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Shopping Experience:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Historic Sites/Museums:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Variety of things to see and do:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Friendliness of the residents:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Overall shopping experience:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Courtesy of employees:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Variety of Shops:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Overall Prices:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Taxis/Local Transportation:  10 9 8 7 6 5 4 3  2  1  0 Not applicable Overall visit in Antigua:  10 9 8 7 6 5 4 3  2  1  0 Not applicable

Q8. Based upon your experience in Antigua, on a scale of 1 to 10 how likely are you to recommend a land-based or resort vacation in Antigua to a friend? Extremely likely 10  9  8  7  6 5  4 3  2  1 Not at all likely The following are to better understand demographic characteristics of crew visitors at each destination. Q9. What is your gender?  Male  Female Q10. In which age group do you fall?  Under 20  21 to 30  31 to 50  51 to 65  over 65 Q11. Where is your permanent place of residence?  Asia  Europe  South America  North America  Other

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BREA

Business Research &

Economic Advisors

BREA specializes in custom market analyses for clients throughout the private and public sectors. These unique market analyses integrate economic, financial, and demographic trends with primary market research, proprietary client data, and advanced statistical and modeling techniques. This approach results in comprehensive and actionable analysis, databases and models, designed to support planning, sales and marketing, and education within client organizations.

Dr. Moody, President of BREA, has more than twenty-five years of experience in consulting and forecasting with a wide range of international product and service companies, including consumer products, leisure, retailing, gaming, business services, telecommunications, and utility and finan- cial services. Typical consulting assignments provide critical analysis and insight into market dy- namics, product demand, economic trends, consumer behavior and public policy.

BREA has provided specialized consulting support, including market research, economic impact studies and demand analyses, to the cruise lines, port service providers and industry associations. Among BREA’s recent clients are: Port of Philadelphia and Camden, Tampa Port Authority, Port of San Diego, Royal Caribbean Cruises Ltd., Carnival Corp., P&O Ports of North America, and the International Council of Cruise Lines. Since studies are designed to meet the specific needs of each client, they can incorporate many dimensions of the market and include a variety of ancillary services.

BREA provides the following services:

Market Research: design and implementation of primary market research instruments using tele- phone, mail, and intercept surveys. Test instruments are designed to collect information on prod- uct demand, attributes of consumers and users, perceived product attributes, and customer sat- isfaction.

Economic Impact Studies: thorough analysis of industries and consumption behavior and their contribution to or impact on national and regional (state, metropolitan areas, counties, etc.) economies.

Statistical and Econometric Modeling: developing quantitative models relating market and product demand to key economic factors and demographic market/consumer attributes. Models can be used for forecasting, trend analysis and divergence/convergence analysis.

Market Studies and Trend Analyses: detailed descriptions of markets (defined as products, re- gions, industries, consumer segments, etc.) and comprehensive analyses of underlying market forces (such as economic and financial conditions, competitive environment, technology, etc.).

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