Doit Service Catalog 2016-17

DoIT Service Catalog 2016-17

Vision Statement The Cleveland Metropolitan School District envisions 21st century Schools of Choice where students will be challenged with a rigorous curriculum that considers the individual learning styles, program preferences and academic capabilities of each student, while utilizing the highest quality professional educators, administrators and support staff available. CMSD DoIT Service Catalog 2016-17

Table of Contents TABLE OF CONTENTS ...... 2

DOCUMENT HISTORY ...... 4 DOIT SERVICE CATALOG OVERVIEW ...... 5 CONTACTS (DOIT AND PURCHASING) ...... 7 BEST PRACTICES FOR TECH INTEGRATION ...... 8 SERVICE LIMITS ...... 10 District Approved - Hardware (desktop, computers, laptops, tablets) ...... 10 Non-Standard Hardware ...... 10 Internet - Maintenance and Support ...... 11 Network Wiring ...... 11 Software and Applications (School Purchased) ...... 11 Multifunction Copier/Printer/Scanner ...... 12 Printers ...... 12 Technology acquired through participation in Professional Development or Grants ...... 12 Interactive Whiteboards ...... 12 Microsoft Office ...... 13 Online Gradebook ...... 13 DISTRICT SUPPORTED HARDWARE ...... 14 Desktop, Laptop, and Tablet computers ...... 15 Carts (Laptops and Tablets) ...... 16 Printers & LCD Projectors ...... 16 Classroom Technologies ...... 16 DISTRICT APPLICATIONS...... 18

APPLICATIONS INDEX ...... 18 Instructional Applications ...... 18 Learning & Instructional Management Applications (LMS, IMS, SIS) ...... 18 Assessment Applications ...... 18 Professional Development/Evaluation ...... 18 Special Education Applications...... 18 Communication & Collaboration Applications ...... 18 APPLICATIONS (A-Z) ...... 19 AIMSWeb ...... 19 AIRS ...... 24 ANET (Achievement Network) ...... 29 Autodesk ...... 36 Canvas ...... 41 CINCH ...... 46 CorelDRAW ...... 51 ECHO ...... 55 Edgenuity ...... 60 Edivation ...... 65 eSchoolPlus ...... 70 First in Math ...... 74 FuelED ...... 81

CMSD DoIT Service Catalog 2016-17

IEPPlus ...... 89 iLit ...... 93 Imagine Learning ...... 102 iReady ...... 109 JAWS ...... 115 KRA (Kindergarten Readiness Assessment) ...... 118 Kickboard ...... 123 Naviance ...... 128 NWEA ...... 133 Read180 ...... 138 Reading A-Z ...... 143 Renaissance Learning ...... 147 Ripple Effects ...... 154 School Messenger ...... 157 SchoolNet ...... 162 SchoolWires ...... 166 SketchUP ...... 171 SmartSheet ...... 177 SpringBoard ...... 183 Study Island ...... 190 Think Central ...... 195 TrueNorth Logic ...... 202 vBrick ...... 207 VizZle ...... 212 WorldBook Online ...... 216 ZoomText ...... 221 DOIT SERVICES AND PROCEDURES ...... 226

SERVICES AND PROCEDURE INDEX ...... 226 SERVICES AND PROCEDURES (A-Z) ...... 227 Request an Audio Conference Bridge ...... 227 Requesting Cell Phone Service ...... 228 Software Evaluation Requests ...... 231 Request to Install Software ...... 232 Request to Unblock a Website (Whitelisting) ...... 233

CMSD DoIT Service Catalog 2016-17

Document History

Document Name/Title CMSD Service Catalog: Applications Creation Date 2/23/2015 Revision Date 2/15/2016 Information This document is continuously updated. Please check the following website to ensure you have the most recent version. http://clevelandmetroschools.org/Page/7104

Author/Owner CMSD Department of Information Technology (DoIT)

Contributors and Stakeholders Name/Title Functional Area Karen Thompson, Deputy Chief Curriculum Curriculum and Instruction & Instruction Diana Ehlert, Deputy Chief of Academic Academic Resources Resources/State and Federal Programs Terika Webb, Technology Integration CMSD Instructional Technology Specialist Frances Bynum, Enterprise Application CMSD Instructional Technology Specialist

CMSD DoIT Service Catalog 2016-17

DoIT Service Catalog Overview

In order to facilitate and support the Academic Achievement Plan and Strategic School Design process and follow best practices in IT management and service delivery, the Department of Information Technology's (DoIT) has established a Service Catalog. The DoIT Service Catalog is divided into four sections, DoIT Service Limits District, Approved Hardware Instructional Software Applications, and DoIT Services. DoIT Service Limits CMSD Schools and the District collaborate to ensure that school buildings are equipped with the appropriate technology and infrastructure to ensure excellent teaching and learning in classrooms. The Service Limits section of the DoIT Service catalog describes the types of services and resources that are available and identifies which entity is responsible for procurement, maintenance and support. Examples of Service Limits found in this section include, Computer purchases, LCD projector bulb replacements, and network wiring. District Supported Hardware This section of the DoIT Service Catalog includes information on District recommended computers, laptops, Audio Visual equipment and other classroom technologies that have been evaluated and tested by DoIT. CMSD's Purchasing Department has also identified vendors and secured preferential pricing (aligned with CMSD Procurement Policies). Hardware purchased from the District Supported Hardware list will be inventoried and delivered ready for use. Hardware recommended in this section includes, Teacher/Admin Laptop, student laptops/tablets, Classroom Desktop, Color Printers, and LCD projectors. Non-Standard/Unsupported Technology Requests Non-standard hardware and software is any technology acquisition that falls outside of CMSD's district standards. Due to issues of maintenance, troubleshooting, and system stability, unsupported software/hardware will not be installed unless specifically authorized by the CIO of Department of Information Technology (IT) or the designee and must be written into a Service Level Agreement (SLA) once approved for purchase. Although the IT Department does not guarantee service on any non-IT authorized or out of warranty equipment, IT acknowledges that research often involves the use of non-standard hardware/software configurations and will be included in a Service Level Agreement. If you would need to request Non-Standard hardware/software, please complete an Implementation Plan Form and submit via email to our Service Desk for review. The requestor will then be contacted by the IT department for assessment within 3 business days. If hardware/software failure should occur, IT will attempt to answer general questions and assist with general troubleshooting related to network/connectivity on a case by case basis. It is the responsibility of the purchaser to consider what warranty is available for the technology purchase. IT is not responsible for the loss of data or productivity due to installation on unsupported hardware/ software. District Applications This section of the DoIT Service Catalog includes information on currently available applications for instruction, assessment, and professional development. The applications listed in this section may be available for the entire district, or have licensing for a specific school or department. The information provided for each application includes instructional use, research/best practices, contacts, licensing, professional development and technical requirements. Schools are encouraged to utilize the information in this section for planning, research and reference. Applications listed in this section have been tested to ensure they work properly with our network and computers. 5

CMSD DoIT Service Catalog 2016-17

There are 40+ applications documented in the IT Service Catalog including Springboad, FuelED, eSchoolplus, Think Central and Imagine Learning. DoIT Services and Procedures This section documents services that are provided by DoIT and other CMSD Departments. The information in this section includes information on how to initiate the service, contact information, and other policy and procedural information associated with delivering or receiving the service. Services included in this section include, whitelisting websites, setting up an audio conference call, requesting an instructional software evaluation or a VPN account.

CMSD DoIT Service Catalog 2016-17

Contacts (DoIT and Purchasing)

All Technology issues should be initiated through a Service Desk request. To initiate a Service Desk request, send an email message to [email protected] or by phone (216) 838-0440.

To initiate a request for a quote for a technology hardware purchase, please email [email protected] or call (216)838-0410.

CMSD DoIT Service Catalog 2016-17

Best Practices for Tech Integration

A Quick Reference Guide of Best Practices in Technology Integration

To assist CMSD schools as they develop their Academic Achievement Plans and Strategic School Designs, the following are recommended/research based best practices in Technology Integration that align to current CMSD resources, funding, and initiatives.

Reliability - Research indicates that reliability and equitable access to technology are contributing factors to teacher's integration of technology into instruction1,2,3.  Cover the basics. Start by ensuring that every teacher and student has equitable access to a reliable computer.  Streamline your inventory. Purge and replace older computers, strive for standards and equity.  Narrow your technology focus. Determine which technologies/applications are most beneficial to your goals and provide sustained PD to build capacity and long term value.  Purchase DoIT recommended technologies from the DoIT Service Catalog. DoIT recommended technologies are tested to ensure they are compatible with the district's network, computers and applications.

Value - The total cost of ownership of technology goes way above the sticker price 4.  Include training and professional development in your budget, the technology purchase has no value if it's not used by teachers and students  As a rule of thumb, budget at least a quarter of the amount spent (X 3 years) to cover the cost of repairs, consumables, and replacements  Purchase DoIT recommended technologies from the DoIT Service Catalog. DoIT works with CMSD Purchasing to ensure the lowest price and best warranty services.

Leverage current investments – The District has invested in a wealth of technology resources that are available for all schools to use.  Continuously share the portfolio of instructional applications with teachers and students, they will think of different ways to leverage the applications.  Every computer in the District has applications that students can use to demonstrate their learning. Revisit Microsoft Office, Audacity, and Paint, which provide a wealth of possibilities for student creativity and active learning.  The District has a wealth of instructional applications, be sure to check the DoIT Service Catalog before looking for alternatives.

Develop a Tech Integration Plan for your School  Vision from a school's leadership on how technology supports instruction and learning is critical for successful technology integration5  Focus more on PD, less on training. Peer coaching, mentoring and professional learning networks are effective professional development models for increasing teacher's technology integration efforts.6  There are an abundance of planning tools online to assess teacher readiness and develop and implement a school-level technology integration plan7.

CMSD DoIT Service Catalog 2016-17

Best Practices - References 1 Implementing Computer Technologies: Teachers’ Perceptions and Practices, Lori Wozney, Vivek Venkatesh, and Philip C. Abarmi http://doe.concordia.ca/cslp/wozneyetaljtte141.pdf 2 Factors affecting technology integration in K-12 classrooms: a path model, Educational Technology Research and Development ,April 2010, Volume 58, Issue 2, pp 137-154 3 Creating Technology-Enhanced, Learner-Centered Classrooms K–12 Teachers’ Beliefs, Perceptions, Barriers, and Support Needs, Yun-Jo An & Charles Reigeluth pages 54-62 http://mollymckee.wiki.westga.edu/file/view/Creating+Technology- Enhanced,+Learner-Centered+Classrooms.pdf/348810872/Creating+Technology-Enhanced,+Learner- Centered+Classrooms.pdf 4 Take control of Tablet TCO - http://larrycuban.files.wordpress.com/2013/06/infographic.jpg 5 The Technology Principal, To Be or Not To Be? Anika Ball Anthony & Supawaree Patravanich http://jel.sagepub.com/content/17/2/3.abstract 6 Journal of Research on Technology in Education Volume 43, Issue 1, 2010, Connecting Instructional Technology Professional Development to Teacher and Student Outcomes Wendy Martin, Scott Strother, Monica Beglau, Lauren Bates, Timothy Reitzes & Katherine McMillan Culp pages 53-74 7 Technology Integration Matrix - http://fcit.usf.edu/matrix/download/tim_table_of_setting_indicators.pdf, Project 24 - http://www.plan4progress.org/domain/42

CMSD DoIT Service Catalog 2016-17

Service Limits

CMSD Schools and the District are both responsible for making sure school buildings are equipped with the technology and infrastructure needed to ensure excellent teaching and learning in classrooms. The following Service Limits section outline the types of services available in the district and who is responsible for maintaining, purchasing, and supporting them.

Service District Approved - Hardware (desktop, computers, laptops, tablets) Owner Schools

Description Schools are responsible for purchasing hardware including desktop, laptop and tablet computers. All hardware for schools should be purchased following CMSD procurement processes which include;

 Warehouse and Distribution inventory and asset tagging each device and  DoIT installing district aligned applications and security software.

Schools are highly encouraged to purchase District Designated Standard Computers laptops, and tablets to ensure compatibility with district applications and services.

The Department of Information Technology (DoIT) provides technical support, maintenance, security and repair on district Approved Hardware.

District Designated Standard (District Supported Hardware) Tags/Synonyms End-Devices, Computers, desktops, laptops, tablets, iPads, netbooks.

Service Non-Standard Hardware Owner Schools

Description Schools are discouraged from purchasing computers, laptops, and tablets that have not been tested or evaluated by DoIT. Schools that purchase “non-standard” hardware are responsible for costs associated with technical support and maintenance and must abide by all CMSD purchasing, inventory, and Acceptable Use Policies when acquiring and utilizing non-standard hardware.

It is highly recommended that schools collaborate with DoIT and the Office of Academics prior to making a non-standard hardware purchase which will include the completion of an Implementation Plan Form.

District Designated Standard (District Supported Hardware). Tags/Synonyms End-Devices, Computers, desktops, laptops, tablets, iPads, netbooks.

CMSD DoIT Service Catalog 2016-17

Service Internet - Maintenance and Support Owner Department of Information Technology Description The Department of Information Technology Department maintains this service on behalf of all schools. If your school has questions about Internet connectivity in your building, please contact the CMSD Help Desk at [email protected]:[email protected] Tags/Synonyms Internet, LAN/WAN, Wide Area Network, Network, eRate

Service Network Wiring Owner Schools Description Schools that require additional network drops in order for computers to access the Internet, are responsible for the installation costs. School leaders can contact the DoIT with requests for this service at [email protected]:[email protected] Tags/Synonyms Network, Ethernet drops, Network drops, computer jack, cat5 cables, eRate.

Service Software and Applications (School Purchased) Owner Schools

Description Schools seeking software applications should first consult the District Application Section of this catalog to determine if the District has purchased licensing for the software or if other schools have purchased the software/application.

If a new software/application is required please follow the procedures for Software Evaluation Requests.

Schools are discouraged from purchasing software, applications, and web/cloud applications that have not been tested or evaluated by DoIT.

Schools are encouraged to follow best practices in tech integration by developing an implementation plan which includes timelines for software evaluation, sustained PD and ongoing support (fiscal and technical).

Schools that purchase non-approved applications are responsible for costs associated with technical support, data transfers, and maintenance and must abide by all CMSD purchasing, inventory, and acceptable use policies when acquiring and utilizing non-approved software.

Software and applications are continuously modified and updated by vendors. Schools should monitor their applications and provide proactive notification to DoIT to re-evaluate updated software through the Software Evaluation Requests process.

Tags/Synonyms Software, applications, apps, Software Evaluation, Approved Software

CMSD DoIT Service Catalog 2016-17

Service Multifunction Copier/Printer/Scanner Owner District Description Each school is provided high capacity multifunction printer/copier/scanner based on their student population through a managed service contract.

For additional information about the Multifunction Copier/Printer/Scanner contact [email protected] Tags/Synonyms Copier, Printer, Scanner, Kyocera, Meritech

Service Printers Owner Schools Description Schools are responsible for the purchase of printers.

The District provides a list of supported printers in the District Supported Hardware section of this catalog.

Schools are responsible for supplies, parts and the cost of non-warranty repairs.

Requests to have a printer installed on the network should be submitted to the CMSD Service Desk ([email protected] mailto:[email protected]

Tags/Synonyms Printers, Desktop Printers, Color Printers, HP

Service Technology acquired through participation in Professional Development or Grants Owner Schools

Description Any technology equipment or software application that are acquired through District/school funded Professional Development becomes CMSD property and must comply with all by all CMSD purchasing, inventory, and Acceptable Use Policies when acquiring and utilizing non-standard hardware.

 To request the inventory support, send an email to [email protected]  Equipment and applications that are obtained in a professional development event that was funded by the school becomes property of the school. If a teacher transfers to a different school, the equipment stays with the school that funded the PD.  Equipment must meet CMSD standards

Schools should be prepared to provide funding and supports for technology that does not meet District Standards (see Non-standard Hardware and Software). Tags/Synonyms PD, Grants, Training, Workshops

Service Interactive Whiteboards Owner Schools

CMSD DoIT Service Catalog 2016-17

Description Schools are responsible for purchasing Interactive whiteboards as well as supplies, software, parts, maintenance and Professional Development.

Schools should also be prepared to fund installation, which could include network cabling and electrical work depending on the classroom or area in which the Interactive whiteboard is installed.

Tags/Synonyms Smart boards, Prometheans, iwb,

Service Microsoft Office Owner Schools Description The district has acquired an enterprise license for all Microsoft Office products which are available at no cost.

Tags/Synonyms Office, Word, PowerPoint, Excel, MS Office

Service Online Gradebook Owner District Description The District provides an online gradebook through the Student Information System. Schools and teachers that select to use an alternative gradebook may do so with the following parameters:

The official gradebook of record is the District’s SIS gradebook (currently eSchoolPlus) and it is the responsibility of each teacher to ensure that all grades and student information are up-to-date per current contractual agreements.

If a teacher elects to use a gradebook other than the District’s, then it is the responsibility of the teacher to ensure the students’ data is secure according to the District’s data security policy.

Tags/Synonyms Gradebook, eSchoolPlus, SIS

CMSD DoIT Service Catalog 2016-17

District Supported Hardware

The Cleveland Metropolitan School District currently purchases all technology hardware through policy driven procurement process. Schools making technology purchases should plan and budget for the device’s “total cost of ownership” which includes warranties, installation, maintenance, supplies and repairs.

All technology must be purchased through CMSD’s Purchasing Office. The Purchasing Office ensures that the product is competitively priced and also includes all of the warranties, supports, installation and licensing costs. All technology purchased through the CMSD Purchasing Office complies with the District’s Inventory and Distribution policies and are electronically added to district’s inventory.

Initiating a Purchasing Request

To initiate a request for a quote for a technology hardware purchase, please email [email protected] or call (216)838-0410.

CMSD DoIT Service Catalog 2016-17

CMSD Recommended Hardware – Updated 2/15/2016 Desktop, Laptop, and Tablet computers Hardware Configurations Option 1 Option 2

Admin/Teacher Laptop Dell Latitude E5450 ($1079) Bytespeed 14” X501 Laptop ($899), Intel Intel i3-4030U/500GB/3 year i5-4200u /3 year warranty/ Win 10/MS warranty/Win 8.1**/MS Office/Absolute Office/ Absolute /Carry Case/Cat5 cable

Options –Desktop Dock, 2nd monitor Options –Desktop Dock, 2nd monitor

Admin/Teacher Tablet Microsoft Surface Pro 4 ($1250) Intel i3/64GB/3 year warranty/Win 10 /keyboard cover/carrying sleeve/pen/MS Office/Absolute

Options –Desktop Dock, 2nd monitor

Admin/Teacher/Student Bystespeed NUC5 w/ 19” Monitor ($859) Desktop Intel i5/ 5 year warranty/Win 10 /MS Office

Upgrade Options: 22” Monitor-Add $40

Student Laptop Option 1: Option 1: Dell Latitude 14 - 3450 ($670) Bytespeed 14” NX300 ($825), I3-6100U I3/ 2958U/500GB/Win 8.1**/MS Processor/Win 10/MS Office/ Absolute/ 3 Office/Absolute/3 year warranty year warranty

Option 2: Option 2: Dell Latitude 11- 3150 ($502) Bytespeed 11.6” M100 Laptop ($499), Intel Pentium N3540/ 250GB/Win Intel Dual Core N28300/Win 10/MS 8.1**/MS Office/ Absolute/3 year warranty Office/ Absolute/ 2 year warranty

Student Tablet (Android) Samsung Galaxy Tablets 9.6” ($340) 16gb/Black/Wifi/ Includes 3 Year Break-Fix- *Please complete an Damage warranty, runs concurrent with Implementation Plan manufacturer warranty. Form. Once approval is granted, items may then be purchased.

Student Laptop (Chrome) HP Chromebook 11 G4 ($262) ByteSpeed 11.6 “ Chromebook ($329) *Chromebooks may only be Intel Celeron N2930/ 16GB/ Full HDMi/ 2 Celeron N2840/16GB/11.6” Screen/2 year purchased for approved High year warranty/Google Management School Programs that require warranty/Google Management License the use of Chromebooks and License Google Applications 15

CMSD DoIT Service Catalog 2016-17

Hardware Configurations Option 1 Option 2

Apple Products Please complete an Implementation Plan Form. Once approval is granted, items may then be quoted and purchased.

Carts (Laptops and Tablets)

Computer Cart on Wheels AVer C30i – ($1150) Spectrum Connect30 Cart-($1099) (COW) for laptops, Model: CHRGEC30i tablets, iPads and Chromebooks with screens up to 15” (holds 30 devices)

Computer Cart on Wheels AVer S40i Cart ($1400) Spectrum Cloud 40 Cart ($1450) (COW) for laptops, tablets Model: S40i , iPads, and Chromebooks with 9 -14” screens (holds 40 devices)

Printers & LCD Projectors

Desktop Printer Dell B2360DN – Black and White ($259)  Color Dell C2660DN – Color – High Capacity  Black and White ($349)

LCD Projector (portable) NEC 3300-lumen High-Brightness Mobile Projector - NP-V332X ($489) Portable projector (carrying case and additional cables may be extra).

Classroom Technologies

Interactive Whiteboard Epson Brightlink 585Wi Interactive WXGA (mounted) 3LCD Projector - Short-throw: $1,350

Total estimate with installation & cables: $2,000

Epson Interactive whiteboards are short throw projectors that mount on the wall and have built-in Interactive capabilities that integrate with a classroom computer.

Epson Brightlink Interactive Projectors have built in Easy Interactive Tools and are 16

CMSD DoIT Service Catalog 2016-17

Hardware Configurations Option 1 Option 2

also compatible with Smart NotebookTM, MimioStudio and Promethean ActivInspire software applications (A separate software purchase is required for these applications).

Training Resources Easy Interactive Training Videos Epson Brightlink Tutorial Videos

All Epson short-throw Projectors require professional installation *Prices are estimated, availability are subject to change.

*Absolute Software: Anti-theft software that provides CMSD with remote and data security measures.

Note: Technology hardware may require additional services and resources including

- Tables/Chairs - Electrical cabling - Data cabling - Specialized Installation To initiate a request for a quote for a technology hardware purchase, please email [email protected] or call (216)838-0410.

CMSD DoIT Service Catalog 2016-17

District Applications

This section of the DoIT Service Catalog includes information on currently available applications for instruction, assessment, and professional development. The applications listed in this section may be available for the entire district, or have licensing for a specific school or department. The information provided for each application includes instructional use, research/best practices, contacts, licensing, professional development and technical requirements. Schools are encouraged to utilize the information in this section for planning, research, and reference. Applications listed in this section have been tested to ensure they work properly with the CMSD network and computers. Applications Index

Instructional Applications AutoDesk CINCH CorelDRAW First in Math Imagine Learning iReady Read180 Reading A-Z Renaissance Learning iLit  Accelerated Reader  Star Reader  Star Early Literacy Ripple Effects SketchUP SpringBoard Study_Island Think Central WorldBook Online

Learning & Instructional Management Applications (LMS, IMS, SIS) Canvas ECHO Edgenuity eSchoolPlus FuelEd IEPPlus Naviance Schoolnet Kickboard

Assessment Applications AIMSWeb AIRS KRA (Kindergarten Readiness Assessment) NWEA

Professional Development/Evaluation ANET (Achievement Network) Edivation TrueNorthLogic TDES

Special Education Applications JAWS VizZle ZoomText

Communication & Collaboration Applications SchoolMessenger Schoolwires Smartsheet vBrick

CMSD DoIT Service Catalog 2016-17

Applications (A-Z)

AIMSWeb

Application/Software Information (AIMSWeb) Service Category Instructional Software – Web Based

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name AIMSWEb

List the product name(s)

Company Info Pearson

Provide information about the Company

Website www.aimsweb.com

List the main website

Date Purchased September, 2014 (a few schools earlier)

Include the data purchased (or when the contract begins)

Contract Renewal September, 2016

List date(s) that the contract must be renewed Vendor Contact Information Debra S. Miller List main vendor contact (usually Sales Rep) M: 260-224-1271

E: [email protected]

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link This is on file in Academics Office

Add a link to the existing contract and Statement of Work

CMSD DoIT Service Catalog 2016-17

Licensing K-8 School Access – All Students

Describe the licensing (or reference the contract with licensing information)

Information Updated January 12, 2015

Identify the date that this information was updated

Instructional Information (AIMSWeb) Availability K-8 Teachers (Regular and Special Education) Instructional Coaches Describe who can access this application, resource or service Curriculum Instruction Specialists

 District Select Curriculum Managers  School  Special Education Students in a specific Deputy Chief of Curriculum and Ins`truction school Grade Bands K-8 (focus on K-3 for TGRG)

Describe which grade levels the application or resource is going to be utilized

Instructional Area Benchmark and Progress Monitoring Assessment for Reading in Gr. K-3 but K-8 can access reading and math probes. Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description AIMSWeb is used as a universal screening benchmark and progress monitoring tool in the RTI model for K-3 classrooms in Describe the application or resource. reading.

Research Justification RTI; Universal Screening and Progress Monitoring

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Early Childhood / Academics

List Department

Current Contact Nicole Vitale

[email protected]

CMSD DoIT Service Catalog 2016-17

List main CMSD contact person’s name, email, & Phone: 216.838.0234 phone. Also include school-based reps if applicable.

Alignment(s) Third Grade Guarantee – assessment to track reading development Common Core Standards xxxxx according to foundational skills outlined in CCSS for K-3. ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Karen Thompson, Deputy Chief of Curriculum and Instruction Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (AIMSWeb) Teachers/Administrators On-going Professional Development Sessions throughout 2014-2015 Describe what resources are available for CMSD Professional Development Videos teacher/administrator professional Pearson Online Video and Webinar Support development. Include links to online resources or other documentation. Students N/A Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Reports about Student Progress Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact [email protected] Provide information on how a teacher, school or Or group of schools can coordinate professional http://clevelandmetroschools.org/Page/5649 development.

Technical Information (AIMSWeb) Application Environment Off-site Web Hostedd

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor See contract / Frances

CMSD DoIT Service Catalog 2016-17

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Separate login and password

Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency)

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department Frances Bynum

List Department of where the data originates

Data Manager Nicole Vitale

List person responsible for Data Management Each Building has a data manager (see attached) (name, email, phone)

Password Reset Login or Data Manager

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset

CMSD DoIT Service Catalog 2016-17

Browser Requirements http://www.aimsweb.com/wp-content/uploads/aimsweb- technology-checklist1.pdf Describe browser technical requirements (include browser versions)

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements

Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements

Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies Secure Socket Layer (SSL): AIMSweb requires SSL encryption. Ensure that Secure Socket Describe other Dependencies Layer (SSL) is not blocked. Examples

 Application requires headphone or speakers  Application requires download of digital Active X: Ensure that ActiveX is not blocked. ActiveX often content (ebooks) prevents PDF files from opening.

Pop-up Blockers: Ensure that pop-up blockers do not interfere with AIMSweb pop-up windows.

Check the browser’s toolbar, and any additional pop-up software installed on the machine.

Cookies: Please permit cookies for the use of AIMSweb. Java: Ensure that you have Java enabled in your browser.

IT Service Department

List IT Department that is responsible for technical support

IT Service Department Contact

List main IT contact (name, email, phone)

CMSD DoIT Service Catalog 2016-17

Notes (AIMSWeb) Additional Information Contact the Help Desk for password resets

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

AIRS

Application/Software Information (AIRS) Service Category Online testing

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Ohio’s State Tests

List the product name(s)

Company Info AIR (American Institutes for Research)/ Ohio Dept. of Education

Provide information about the Company

Website http://oh.portal.airast.org/

List the main website

Date Purchased

Include the data purchased (or when the contract begins)

Contract Renewal

List date(s) that the contract must be renewed

Vendor Contact Information Customer Support E-mail: [email protected]

List main vendor contact (usually Sales Rep) Customer Support Phone: 1-877-231-7809

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

CMSD DoIT Service Catalog 2016-17

Add a link to the existing contract and Statement of Work

Licensing

Describe the licensing (or reference the contract with licensing information)

Information Updated September 4, 2015

Identify the date that this information was updated

Instructional Information (AIRS) Availability District testing administrators

Describe who can access this application, Building testing administrators resource or service Students taking state tests in grades 3-12  District  School  Special Education Students in a specific school Grade Bands 3-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Math

Describe the instructional area where the ELA application or resource will be utilized Science Examples Social Studies  Mathematics  Science  Engineering Product Description State testing

Describe the application or resource.

Research Justification Mandatory state testing

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Ohio Department of Education

List Department

Current Contact LaTisha Grimes, Director of Testing, 216-838-0159

CMSD DoIT Service Catalog 2016-17

List main CMSD contact person’s name, email, & Diana Kulle, Manager of Online Assessments, 216-838-0218 phone. Also include school-based reps if applicable.

Alignment(s) Common Core/state testing Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (AIRS) Teachers/Administrators Drop-in sessions will be held at EPC the entire week of 11/16-20 Describe what resources are available for teacher/administrator professional http://oh.portal.airast.org/ocba/resources/ development. Include links to online resources or other documentation. Students http://oh.portal.airast.org/ocba/students-and-families/ Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Drop-in sessions will be held at EPC the entire week of 11/16-20 Describe resources that are available for staff and other stakeholders. Include links to online http://oh.portal.airast.org/ocba/resources/ resources and other documentation. Parents http://oh.portal.airast.org/ocba/students-and-families/ Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Contact Diana Kulle, 216-838-0218 Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (AIRS) Application Environment Lockdown browser

Describe the type of application environment

- hosted http://oh.portal.airast.org/ocba/browsers/ - client/server

- Software Installation

- other

Service Level Agreements with Vendor

CMSD DoIT Service Catalog 2016-17

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Proctors’ CMSD email address is the username

Describe how the user logs into the Generic passwords are generated for first-time users, otherwise application/system. Include the login convention there is a reset password link on the login page information. http://oh.portal.airast.org/ocba/teachers/ Examples

 Teachers login using their CMSD Network User name and password Students use the lockdown browser on the student workstation  Students login using their CMSD Lunch Pin as desktop. They will use the session ID and password generated their user name and password when the proctor creates a test session

User Authentication Data Source CMSD email addresses are pulled from eSchool

Describe where the user login and password information originates

Examples

 SIS using automated data transfer  SIS generates CSV file and send it to the vendor Updating User Data (frequency) Student rosters are manually uploaded prior to the opening of the test window. Describe the frequency that user data should be synchronized

Examples Manual updates are done by-weekly.  Daily Electronic Data Transfer  Weekly  Semi-annually Data Management Department Accountability

List Department of where the data originates

Data Manager Royce Woods, 216-838-0119

List person responsible for Data Management (name, email, phone)

Password Reset Generic passwords are generated for first-time users, otherwise there is a reset password link on the login page Describe process for users to complete password reset http://oh.portal.airast.org/ocba/teachers/

Examples  Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset 27

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Browser Requirements http://oh.portal.airast.org/ocba/browsers/

Describe browser technical requirements (include http://oh.portal.airast.org/ocba/resources/?section=4- browser versions) technology-resources

Examples  IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements http://oh.portal.airast.org/ocba/browsers/

Describe any plugins or non-standard technical http://oh.portal.airast.org/ocba/resources/?section=4- configurations technology-resources

 Java  Flash Computer /Device Requirements http://oh.portal.airast.org/ocba/browsers/

Describe recommended devices and http://oh.portal.airast.org/ocba/resources/?section=4- specifications for the application technology-resources

Examples  Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies Requires installation of 2015-16 OST lockdown browser

Describe other Dependencies

Examples Headphones are required for ELA test and any other test that  Application requires headphone or speakers has text-to-speech enabled  Application requires download of digital content (ebooks) IT Service Department [email protected]

List IT Department that is responsible for technical support

IT Service Department Contact CMSD help desk, 216-432-6232

List main IT contact (name, email, phone)

Notes (AIRS) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

CMSD DoIT Service Catalog 2016-17

ANET (Achievement Network)

Application/Software Information (ANET) Service Category ANet School Support Services: Instructional resource platform, coaching, and professional development List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name myANet, Achievement Network (ANet)’s online platform

List the product name(s)

Company Info Achievement Network

Provide information about the Company 225 Friend Street, Suite 704

Boston, MA 02114

617.725.0000

Website www.achievementnetwork.org

List the main website

Date Purchased July 1 – June 30

Include the data purchased (or when the contract begins)

Contract Renewal By June 30 annually

List date(s) that the contract must be renewed

Vendor Contact Information Kimberly Cockrell

List main vendor contact (usually Sales Rep) Executive Director, Ohio Network

202-695-0401

[email protected]

Vendor (other supports) Ashley Kogutkiewicz

List project manager and other people engaged Senior Associate, Support & Operations in the contract. Include email/phone 617.725.0000 ext. 120

[email protected]

Contract Link

Add a link to the existing contract and Statement of Work

CMSD DoIT Service Catalog 2016-17

Licensing

Describe the licensing (or reference the contract with licensing information)

Information Updated 9/9/2015

Identify the date that this information was updated

Instructional Information (ANET) Availability Benjamin Franklin

Describe who can access this Clara E. Westropp application, resource or service Denison  District James A. Garfield  School  Special Education Students in a Louisa May Alcott specific school Louis Agassiz

Oliver Hazard Perry

Paul L. Dunbar

William Cullen Bryant

Adlai E. Stevenson (PreK-8) School

Almira (k-8) School

Bolton (PreK-8) School

Fullerton School

George Washington Carver STEM School

Marion-Sterling School

Michael R White School

Patrick Henry School

Grade Bands 2-8

Describe which grade levels the application or resource is going to be utilized

Instructional Area  English Language Arts  Mathematics Describe the instructional area where the application or resource will be utilized

CMSD DoIT Service Catalog 2016-17

Examples

 Mathematics  Science  Engineering Product Description ANet is a nonprofit that helps schools improve student achievement by providing them with an integrated model grounded in the practices of the best schools in Describe the application or resource. our network. 1.) Our online platform, myANet, provides schools access to assessment, planning, and instructional tools help teachers and school leaders understand where they need to focus their time and attention. 2.) Our coaching and professional development help schools turn that focus and those resources into concrete actions that consistently improve instruction for students throughout the year.

ANet’s tools and routines are designed to help schools implement a cycle of teaching and learning that empowers teachers to deliver targeted instruction in a collaborative learning environment.

Research Justification ANet’s approach to raising student achievement through empowering teachers and school leaders to personalize instruction for students aligns with the evidence based Describe the research that supports on what produces results. The evidence base emphasizes the importance of data- the use of this application for driven culture, which is shaped by the use of high quality interim assessments. instruction. Several studies of schools that have achieved breakthrough results in student achievement in high-poverty communities point to a culture of data-driven instruction as an essential element of the success formula. Additionally, studies of interim assessment programs point to the value of these interventions to districts’ and schools’ ability to improve student achievement and the relative importance of aligned supports for school leaders and teachers.

ANet’s coaching and professional development align to what research shows are characteristics of effective professional development: it should be 1) aligned to a school’s curriculum, standards and assessments; 2) build teachers’ skills for using data to improve instruction; and 3) delivered through coaching and peer visits.

ANet’s model builds on the Kolb Cycle, developed by David A. Kolb; this defines a cycle of reflection on data (problems and causes), action planning, taking action, and reflecting on results. The Kolb cycle has informed the data cycle we help schools adopt and the tools we create to support the data analysis process.

Bibliography of independent research informing ANet’s model

 Bambrick-Santoyo, P. (2010). Driven by Data: A practical guide to improve instruction. San Francisco, CA: Jossey-Bass.  Carlson, D. Borman, G., Robinson, M. A Multistate District-Level Cluster Randomized Trial of the Impact of Data-Driven Reform on Reading and Mathematics Achievement. Educational Evaluation and Policy Analysis. September 2011 vol. 33 no. 3 378-398

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 Christman, J., Neild, R., Bulkley, K., Blanc, S., Liu, R., Mitchell, C., & Travers, E. (2009). Making the Most of Interim Assessment Data: Lessons from Philadelphia. Philadelphia, PA: Research for Action.  Danielson, C. (1996, 2007). Enhancing Professional Practice: A Framework for Teaching. Accessed at http://www.danielsongroup.org/article.aspx?page=frameworkforteaching  Dobie, W., Fryer Jr., R.G. 2011. “Getting Beneath the Veil of Effective Schools: Evidence from New York City” (Working Paper No. 17632)  Joyce, B., & Showers, B. (1995). Student achievement through staff development: Fundamentals of school renewal. Alexandria, VA: ASCD.  Kolb. D. A. and Fry, R. (1975). “Toward an applied theory of experiential learning.” C. Cooper (ed.) Theories of Group Process, London: John Wiley.  Knight, J. (2007). Instructional Coaching: A Partnership Approach to Improving Instruction. Thousand Oaks, CA: Corwin Press.  Resnick, Lauren. “Teaching Teachers: Professional Development To Improve Student Achievement”. Essential Information for Education Policy. Summer 2005. Volume 3. Issue 1

Service/Resource Owner Academics

List Department

Current Contact Andrew Koonce, Network Support Leader

List main CMSD contact person’s Achievement Network name, email, & phone. Also include [email protected] school-based reps if applicable. 216.218.0749

Alignment(s) Common Core Standards Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Dr. Michelle Pierre-Farid, Chief Academic Officer Include approval info (include names, Mr. Andrew Koonce, Network Support Leader, Achievement Network titles of leaders that have approved Mr. Warren Morgan, Network Support Leader, Investment Network II the application, resource or service)

Professional Development (ANET) Teachers/Administrators ANet provides schools with an integrated model of professional supports Describe what resources are available for and services to help them improve student achievement. Our tools are teacher/administrator professional designed to give teachers the information and resources they need to development. Include links to online resources identify and address gaps in student learning, while our professional or other documentation. supports help teachers and leaders best put those tools to use in their schools. This professional development comes in two forms:

CMSD DoIT Service Catalog 2016-17

1. Job-integrated coaching and professional development help school leaders and teachers build effective data-use routines; and

2. Membership in our network and collective PD sessions enables exclusive access to best practices from other schools, including many of the highest performing low-income schools in the nation.

Please see our Ohio Network welcome pack for more information: http://www.achievementnetwork.org/welcomeoh/

Students Students do not have licenses to use myANet but can access their own Describe what resources are available for information through his or her teacher. students to learn how to use the application or resource. Include links. Staff/Other At the principal or district discretion, school and district staff are Describe resources that are available for staff eligible to participate in the teacher/administrator coaching and and other stakeholders. Include links to online professional development. Additionally, ANet provides logistics-specific resources and other documentation. training for each school’s designated Data and Assessment Coordinator and our staff is on call for ongoing implementation support. Parents Parents do not have licenses to use myANet but can access their own Describe what resources are available for child’s information through his or her teacher. parents to learn how to use the application or resource, include links. PD Contact Kimberly Cockrell Provide information on how a teacher, school or group of schools can coordinate professional Executive Director, Ohio Network development. 202-695-0401

[email protected]

Technical Information (ANET) Application Environment myANet is internet browser-based.

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor ANet takes data security very seriously, taking strong measures to guard the data, intellectual property, and trade secrets of our partners, their Describe the agreements about uptime, technical students, and their educators. They use a number of administrative supports, disaster recovery, etc… and technological best practices to maintain student privacy and are fully FERPA and COPPA compliant. They have a strict privacy policy that guides data use as well as information technology and 33

CMSD DoIT Service Catalog 2016-17

safeguards to protect this information from external threats. To access the online platform, myANet, users must have an active and enabled username and password. Users are granted a username only after having been authorized by the school or district to gain access to myANet on behalf of that entity. Authentication is required for every session.

Documented Disaster Recovery Plan enabling ANet to have myANet functional within 2-4 hours of ANet’s notification of the catastrophic disaster resulting in myANet going down.

For a complete description of ANet’s service agreement, please reference ANet’s final contract with CMSD. Commented [ED1]: Not yet in place.

Authentication Teachers and school leaders log in using their CMSD email address and set their own password. Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source ANet creates user accounts for school staff based on staff list school provides to ANet. Describe where the user login and password information originates

Examples

 SIS using automated data transfer  SIS generates CSV file and send it to the vendor Updating User Data (frequency) Daily Electronic Data Transfer

Describe the frequency that user data should be synchronized

Examples

 Daily Electronic Data Transfer  Weekly  Semi-annually Data Management Department ANet, Network Support & Analysis Team

List Department of where the data originates

CMSD DoIT Service Catalog 2016-17

Data Manager Ashley Kogutkiewicz

List person responsible for Data Management Senior Associate, Support & Operations (name, email, phone) 617.725.0000 ext. 120

[email protected]

Password Reset Teachers/Administrators- Self Service Password Reset

Describe process for users to complete password Administrator has ability to add or delete staff members reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements  Internet Explorer 8.0+  Mozilla Firefox 11.0+ Describe browser technical requirements (include

browser versions)  Google Chrome  Apple Safari 5.0+ Examples  iPad - native browser  IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements N/A

Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements  MAC OS 10.5 (Recommended MAC OS 10.7 or newer) Describe recommended devices and  Windows XP Service Pack 3 specifications for the application (Recommended Windows 7 or newer)  Examples Chrome OS 18 (Recommended Chrome OS 19 or newer)  Windows 7  Apple iPad iOS 6 with 512 MB RAM (Recommended iOS 6 or newer  Macintosh 10.5 with 512MB or greater)  Chrome X.X Other Dependencies N/A

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department ANet, Network Support & Analysis Team

CMSD DoIT Service Catalog 2016-17

List IT Department that is responsible for technical support

IT Service Department Contact Ashley Kogutkiewicz

List main IT contact (name, email, phone) Senior Associate, Support & Operations

617.725.0000 ext. 120

[email protected]

Notes (ANET) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

Autodesk

Application/Software Information (AutoDesk AutoCAD & Inventor) Service Category Instructional Software

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name AutoDESK AutoCAD & Inventor (CAD)

List the product name(s)

Company Info AutoDesk Inventor® 3D CAD software offers an easy-to-use set of tools for 3D mechanical design, documentation, and product Provide information about the Company simulation. Digital Prototyping with Inventor helps you design and validate your products before they are built to deliver better products, reduce development costs, and get to market faster.

Website http://www.autodesk.com/products/inventor/overview

List the main website

Date Purchased Yearly purchases through CTE, Bundled as component of Project Lead the Way participation fee.

CMSD DoIT Service Catalog 2016-17

Include the data purchased (or when the contract begins)

Contract Renewal Yearly license renewals

List date(s) that the contract must be renewed

Vendor Contact Information Project Lead The Way,

List main vendor contact (usually Sales Rep)

Vendor (other supports) http://atc.gilmoreglobal.com/en/

List project manager and other people engaged in the contract. Include email/phone

Contract Link http://atc.gilmoreglobal.com/en/

Add a link to the existing contract and Statement of Work

Licensing Yearly license renewals from Project Lead The Way

Describe the licensing (or reference the contract with licensing information)

Information Updated 9/30/15

Identify the date that this information was updated

Instructional Information (AutoDesk AutoCAD & Inventor) Availability District purchase, school site specific usage

Describe who can access this application, East Tech resource or service James Rhodes MC2 Great Lakes Science Center  District  School  Special Education Students in a specific school Grade Bands Grades 9-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Project Lead The Way, Manufacturing Design and Development, Digital Design, Arts, Fabrication Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics 37

CMSD DoIT Service Catalog 2016-17

 Science  Engineering Product Description AutoDesk Inventor® 3D CAD software offers an easy-to-use set of tools for 3D mechanical design, documentation, and product Describe the application or resource. simulation. Digital Prototyping with Inventor helps you design and validate your products before they are built to deliver better products, reduce development costs, and get to market faster.

Research Justification Mandatory to be in compliance with Project Lead The Way Program implementation Describe the research that supports the use of this application for instruction.

Service/Resource Owner Career Tech Education, Annette Darby

List Department

Current Contact Annette Darby

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. (216) 838-0157

Alignment(s) Project Lead The Way Competencies Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Annette Darby Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (AutoDesk AutoCAD & Inventor) Teachers/Administrators Teachers are to attend training on Project Lead the Way and ongoing Describe what resources are available for support provided online teacher/administrator professional development. Include links to online resources or other documentation. Students Student resources are available online with tutorials and videos. Describe what resources are available for http://knowledge.autodesk.com/support students to learn how to use the application or resource. Include links. Staff/Other Links to online resources Describe resources that are available for staff http://knowledge.autodesk.com/support and other stakeholders. Include links to online resources and other documentation. Parents N/A Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact N/A

CMSD DoIT Service Catalog 2016-17

Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (AutoDesk AutoCAD & Inventor) Application Environment Software installation, with a server based licenses

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor N/A

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Installed on the local machine with teacher and student login access for the computer. Software access from desktop Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source N/A

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency) N/A

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually

CMSD DoIT Service Catalog 2016-17

Data Management Department N/A

List Department of where the data originates

Data Manager N/A

List person responsible for Data Management (name, email, phone)

Password Reset N/A

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements N/A

Describe browser technical requirements (include browser versions)

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements N/A

Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements Windows 7 or later, 64 Bit, 3 Gig processor

Describe recommended devices and http://knowledge.autodesk.com/support/inventor- specifications for the application products/troubleshooting/caas/sfdcarticles/sfdcarticles/System- Examples requirements-for-Autodesk-Inventor-2015-products.html

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies Three button mouse

Describe other Dependencies

Examples

 Application requires headphone or speakers

CMSD DoIT Service Catalog 2016-17

 Application requires download of digital content (ebooks) IT Service Department N/A

List IT Department that is responsible for technical support

IT Service Department Contact N/A

List main IT contact (name, email, phone)

Notes (AutoDesk AutoCAD & Inventor) Additional Information N/A

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

Canvas

Application/Software Information (Canvas) Service Category Instructional Software

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Canvas

List the product name(s)

Company Info Instructure

Provide information about the Company http://www.instructure.com/about-us/

Website Canvas Website

List the main website http://www.instructure.com/k-12/

Date Purchased 7/14

Include the data purchased (or when the contract begins)

CMSD DoIT Service Catalog 2016-17

Contract Renewal

List date(s) that the contract must be renewed

Vendor Contact Information Instructure

List main vendor contact (usually Sales Rep)

Vendor (other supports) Instructure

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing Canvas Cloud Subscription – 820 users

Describe the licensing (or reference the contract with licensing information)

Information Updated September 30, 15

Identify the date that this information was updated

Instructional Information (Canvas) Availability School Specific

Describe who can access this application, Schools using Canvas resource or service MC2STEM  District  School Cleveland High School for the Digital Arts  Special Education Students in a specific

school Grade Bands 9-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Project based Learning

Describe the instructional area where the Course Recovery application or resource will be utilized Independent Study Examples All Subject Areas: Mathematics, Science, Social Studies, Art,  Mathematics Engineering, Chinese, English  Science  Engineering

CMSD DoIT Service Catalog 2016-17

Product Description The Canvas LMS provides way to simplify teaching and learning by connecting all the digital tools teachers use Describe the application or resource. in one easy place.

Research Justification 21st Century Skills

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Feowyn MacKinnon (MC2STEM) and John Buzzard (Digital Arts HS) List Department

Current Contact

List main CMSD contact person’s name, email, & phone. Also include school-based reps if applicable.

Alignment(s) Common Core Standards Common Core Standards xxxxx Next Gen Science Standards ODE Standards xxxxxx ODE Standards ISTE NET.S XXXXXX (Flexible to the needs of the school) Approval Christine Fowler-Mack Include approval info (include names, titles of Chief Portfolio Officer leaders that have approved the application, resource or service)

Professional Development (Canvas) Teachers/Administrators Guides for Admin, Teachers, students. Describe what resources are available for http://guides.instructure.com/ teacher/administrator professional development. Include links to online resources or other documentation. Students Guides for Admin, Teachers, students. Describe what resources are available for http://guides.instructure.com/ students to learn how to use the application or resource. Include links. Staff/Other Guides for Admin, Teachers, students. Describe resources that are available for staff http://guides.instructure.com/ and other stakeholders. Include links to online resources and other documentation. Parents Guides for Admin, Teachers, students. Describe what resources are available for http://guides.instructure.com/ parents to learn how to use the application or resource, include links. PD Contact Provide information on how a teacher, school or group of schools can coordinate professional development.

CMSD DoIT Service Catalog 2016-17

Technical Information (Canvas) Application Environment Hosted

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor Vender will provide a credit if site availability drops below 99.9% uptime. See contract (Service Availability Warranty). Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Manually configured at the school

Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source Manually entry at school.

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency)

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department

List Department of where the data originates

CMSD DoIT Service Catalog 2016-17

Data Manager For MC2: Feowyn MacKinnon, [email protected], 216-970-8148. List person responsible for Data Management NOT RESPONSIBLE FOR ANY OTHER SCHOOLS IN DISTRICT (name, email, phone)

Password Reset

Describe process for users to complete password Teachers login using their CMSD Network User name, can be reset by reset account admin

Examples Students login using their CMSD Lunch Pin as their user name and password, automatically updates with changes to canvas  Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements http://guides.instructure.com/s/2204/m/4214/l/41056-which- browsers-does-canvas-support Describe browser technical requirements (include browser versions)

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements http://guides.instructure.com/s/2204/m/4214/l/41056-which- browsers-does-canvas-support Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements http://guides.instructure.com/s/2204/m/4214/l/82542-what- are-the-basic-computer-specifications-for-canvas Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies Canvas on Mobile Devices

Describe other Dependencies http://guides.instructure.com/s/2204/m/4214/l/41056-which- browsers-does-canvas-support Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department

CMSD DoIT Service Catalog 2016-17

List IT Department that is responsible for technical support

IT Service Department Contact

List main IT contact (name, email, phone)

Notes (Canvas) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

CINCH

Application/Software Information (CINCH) Service Category Instructional Software

List the category of the service, application, resource, or service

Product Name CINCH

List the product name(s)

Company Info McGraw-Hill Education, a division of The McGraw-Hill Companies, is a leading global provider of print and digital Provide information about the Company instructional, assessment, and reference solutions that empower professionals and students of all ages. McGraw-Hill Education has offices around the world and publishes in more than 65 languages. MHEducation.com

Website http://www.mhcdi.com/cl_about.html

List the main website

Date Purchased August 2014

Include the data purchased (or when the contract begins)

Contract Renewal June 2015

List date(s) that the contract must be renewed

Vendor Contact Information Beverly Mester | Sales Consultant| School Education Group /

CMSD DoIT Service Catalog 2016-17

CMSD Schools should not contact the vendor McGraw-Hill Education | 25110 Crosstie Trl, Columbia Station, directly, please contact the CMSD Contact below. OH 44028

P: 216-849-7239 | [email protected]| mheducation.com

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing CINCH was purchased through an Ohio eText book grant. Funding is through 2016 for select schools: John Marshall, John Describe the licensing (or reference the contract Adams, Jane Addams, Washington Park, Rhodes, Garret Morgan, with licensing information) Ginn, Whitney Young, and Cleveland School of the Arts. The grant pays for 2000 student licenses and professional development for teachers and student ambassadors.

Information Updated Updated by Tom Miller 1/5/15

Identify the date that this information was updated

Instructional Information (CINCH) Availability Individual Schools

Describe who can access this application, Rhodes, Garrett Morgan, Whitney Young, Washington Park, resource or service Jane Addams, John Adams, Ginn, Cleveland School of the Arts

Grade Bands 9-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Science

Describe the instructional area where the application or resource will be utilized

Product Description CINCH Science replaces traditional textbooks in core biology and advanced science electives as well as supplements the current Briefly describe the application or resource. physical science materials. Teachers can plan, teach, assess and differentiate instruction using one on-line tool. They will be able to customize content and pull supporting resources from any grade level (6-12) to meet individual student needs.

CMSD DoIT Service Catalog 2016-17

Teachers have the capability of adding their own materials, generating a learning experience that is customized to both the student and the school culture. Students and teachers can access content from any web enabled device, including interactive whiteboards, tablets and smartphones. Teachers can plan, assess and communicate on the go with CINCH Learning App. Students and teachers will have access to up to date science resources based on Ohio's New Learning Science Standards. Schools with limited technology in the class room can integrate CINCH with the print on demand options embedded in the learning system.

Research Justification

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Curriculum and Instruction- Science

List Department

CMSD Contact Kirsten Mahovlich, Curriculum and Instruction Content Manager- Science, grades 7-12 List main CMSD contact person’s name, email, phone [email protected]

216.849.8070

Alignment(s) ODE Standards Ohio’s New Learning Standards for Science and Model Common Core Standards xxxxx Curriculum ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development Teachers/Administrators 4 day long (6 hour) in-service provided to teacher and student Describe what resources are available for ambassadors, continued building level support by McGraw Hill teacher/administrator professional development. Include links to online resources or other documentation. Students In 2014-15 – 5 students are included in the teacher PD Describe what resources are available for - Goal is to be able to assist the teacher and be a trainer to the students to learn how to use the application or other students resource. Include links. 4 days of in-service, on-line tutorials Staff/Other Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Student ambassadors, teachers, on-line resources

CMSD DoIT Service Catalog 2016-17

Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Coordinate with Bev Mester or Kirsten Mahovlich Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (CINCH) Application Environment Web based

Service Level Agreements with Vendor

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Teachers can enter in their students or send a class list to Houghlin Mifflin. Describe how the user logs into the application/system. Include the login convention information.

User Authentication Data Source To register a new teacher – they must contact the Science Lead (Kirsten M.) Describe where the user login and password information originates Teacher assigns the login to the student

Updating User Data (frequency) N/A

Describe the frequency that user data should be synchronized

Data Management Department Individual school generates student list

List Department of where the data originates

Data Manager Kirsten Mahovlich, Curriculum and Instruction Content Manager- Science, grades 7-12 List person responsible for Data Management (name, email, phone) [email protected]

216.849.8070

Password Reset Teacher resets their student’s password

Describe process for users to complete password Teachers call HM help line for technical assistance reset

Browser Requirements Windows

Describe browser technical requirements (include browser versions)

CMSD DoIT Service Catalog 2016-17

 Internet Explorer v. 7.0 or above Firefox v. 3.0 or above Chrome v. 6.0 or above Macintosh

Firefox v. 3.0 or above Safari v. 3.0 or above Chrome v. 6.0 or above

http://mheducation.force.com/CustomerSupport/articles/FAQ_ Solution/Cinch-What-are-the-minimum-system-requirements

Plug In requirements Adobe Flash Player v 9.0 or above (latest version is recommended) Adobe Shockwave Full v 10.1 or above (latest version is recommended) Describe any plugins or non-standard technical Adobe Acrobat Reader v 8.0 or above - For teacher materials and parent configurations letters ActiVotes, ActiveInspires, with the Promethean Activhub 2.4Ghz Radio Frequency Communication Device v5.5+, ActvEngages with the ActivEngage Server

To test installation, visit the CINCH® Learning computer test (through the SUPPORT link on the home page), or visit http://adobe.com/shockwave/welcome. Computer /Device Requirements Windows OS – XP, Visa or 7

Describe recommended devices and Macintosh OS 10.4 and above specifications for the application

Other Dependencies Headphones or computer speakers recommended.

Describe other Dependencies There are CINCH apps for IOS and Android devices.

IT Service Department Cloud based solution – no specific IT engagement

List IT Department that is responsible for technical support

IT Service Department Contact All software application issues should be initiated through a Service Desk request. To initiate a Service Desk request, send an List main IT contact (name, email, phone) email message to [email protected] or by phone (216) 432-6232.

Notes (CINCH) Additional Information Please find the demo log in for CINCH:

Include any additional information that would be www.cinchlearning.com helpful to the teachers, administrators, staff or DoIT staff. username: [email protected] password: cinch2014

CMSD DoIT Service Catalog 2016-17

Technical Support

Available toll free at 1-800-437-3715, or online athttp://www.epgtech.com/contact/index.html.

Our Support Specialists are available to serve you from 8:00 AM to 6:00 PM EST, Monday through Friday, except for major US holidays. Technology Requirements

http://www.mhecdi.com/downloads/tech/CINCHLearning_systemreq.pdf View the technology requirements for CINCH® Learning. Downloads

http://www.mhecdi.com/downloads Download any free Plugins that may be required for your computer. Software License Agreement

CINCH® Learning Software License Agreement Download the CINCH® Learning End User License Agreement. User Guide

CINCH® Learning User Guide. (HTML) (PDF)

CorelDRAW

Application/Software Information (CorelDRAW) Service Category Instructional Software

List the category of the service, application, resource, or service

Product Name CorelDRAW Graphics Suite

List the product name(s)

Company Info CorelDRAW is a vector graphics editor developed and marketed by Corel Corporation of Ottawa, Canada. It is also the name of Provide information about the Company Corel's Graphics Suite, which bundles CorelDraw with a bitmap image editor, Corel Photo-Paint. The latest version is designated X7 (equivalent to version 17), and was released in March 2014

Website http://www.coreldraw.com/us/product/education/

List the main website

Date Purchased First purchase 2010, new Education Licenses added with growth of programing.

CMSD DoIT Service Catalog 2016-17

Include the data purchased (or when the contract begins)

Contract Renewal Software license does not require renewal

List date(s) that the contract must be renewed

Vendor Contact Information Buckeye Education Systems

CMSD Schools should not contact the vendor directly, please contact the CMSD Contact below.

Vendor (other supports) Jason Hoffman, Vice President

List project manager and other people engaged Buckeye Educational Systems in the contract. Include email/phone www.buckeye-edu.com

800-522-0460 ext 101

Contract Link

Add a link to the existing contract and Statement of Work

Licensing Software license does not require renewal

Describe the licensing (or reference the contract with licensing information)

Information Updated N/A

Identify the date that this information was updated

Instructional Information (CorelDRAW) Availability Purchased single usage software license per machine

Describe who can access this application, resource or service

Grade Bands Grades 5-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Digital Design, Arts, Fabrication

Describe the instructional area where the application or resource will be utilized

Product Description Help students express their creativity with CorelDRAW® Graphics Suite X7. Versatile and easy to learn, this complete graphic Describe the application or resource.

CMSD DoIT Service Catalog 2016-17

design suite includes all the must-have tools for illustration, layout, photo editing, web graphics and website creation.

Research Justification This software supports digital design and computer digital fabrication programs. Research is not available for this product Describe the research that supports the use of at this time. this application for instruction.

Service/Resource Owner FABLabs: MC2 STEM High School, K8 STEM initiative

List Department

CMSD Contact

List main CMSD contact person’s name, email, & phone. Also include school-based reps if applicable.

Alignment(s) N/A Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval N/A Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (CorelDRAW) Teachers/Administrators Built-in help, training videos, templates and thousands of royalty-free Describe what resources are available for images open a world of new design possibilities. Online tutorials and teacher/administrator professional videos are also available. No current CMSD PD planned. development. Include links to online resources or other documentation. Students Built-in help, training videos, templates and thousands of royalty-free Describe what resources are available for images open a world of new design possibilities. Online tutorials and students to learn how to use the application or videos are also available. No current CMSD PD planned. resource. Include links. http://www.coreldraw.com/us/pages/12100072.html Staff/Other Links to online resources Describe resources that are available for staff http://www.coreldraw.com/us/pages/12100072.html and other stakeholders. Include links to online resources and other documentation. Parents N/A Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact N/A Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (CorelDRAW)

CMSD DoIT Service Catalog 2016-17

Application Environment Software installation

Describe the type of application environment

Service Level Agreements with Vendor N/A

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Installed on the local machine

Describe how the user logs into the application/system. Include the login convention information.

User Authentication Data Source N/A

Describe where the user login and password information originates

Updating User Data (frequency) N/A

Describe the frequency that user data should be synchronized

Data Management Department N/A

List Department of where the data originates

Data Manager N/A

List person responsible for Data Management (name, email, phone)

Password Reset N/A

Describe process for users to complete password reset

Browser Requirements N/A N/A

Describe browser technical requirements (include browser versions)

Plug In requirements N/A

Describe any plugins or non-standard technical configurations

Computer /Device Requirements Windows 7 or later

Describe recommended devices and specifications for the application

Other Dependencies N/A

CMSD DoIT Service Catalog 2016-17

Describe other Dependencies

IT Service Department N/A

List IT Department that is responsible for technical support

IT Service Department Contact All software application issues should be initiated through a Service Desk request. To initiate a Service Desk request, send an email message to [email protected] or by phone (216) 432-6232.

Notes (CorelDRAW) Additional Information N/A

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

ECHO

Application/Software Information (ECHO) Service Category Learning Management System

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Echo

List the product name(s)

Company Info New Tech Network

Provide information about the Company

Website Echo.newtechnetwork.org

List the main website

Date Purchased First purchased July 2010.

Include the data purchased (or when the contract begins)

CMSD DoIT Service Catalog 2016-17

Contract Renewal Annually on July 1.

List date(s) that the contract must be renewed

Vendor Contact Information New Tech Network

List main vendor contact (usually Sales Rep) Alan Veach

[email protected]

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing Licensed to the 4 New Tech Schools 7.1.15-6.30.16

Describe the licensing (or reference the contract with licensing information)

Information Updated

Identify the date that this information was updated

Instructional Information (ECHO) Availability New Tech Schools

Describe who can access this application, resource or service

 District  School  Special Education Students in a specific school Grade Bands 9-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Learning Management System across content areas.

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science 56

CMSD DoIT Service Catalog 2016-17

 Engineering Product Description ECHO is a learning management system that incorporates teacher project planning, student agendas, and Google APPs. Describe the application or resource.

Research Justification

Describe the research that supports the use of this application for instruction.

Service/Resource Owner New Tech Network

List Department

Current Contact Erin Frew, New Tech West High School

List main CMSD contact person’s name, email, & Marc Engoglia, Facing History New Tech phone. Also include school-based reps if applicable. Christy Nickerson, New Tech East High School Maria Carlson, Collinwood New Tech

Alignment(s) N/A Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Initial approval by Christine Fowler-Mack Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (ECHO) Teachers/Administrators The New Tech Network provides training both in person at the national Describe what resources are available for conference and through on-demand video training. teacher/administrator professional development. Include links to online resources or other documentation. Students Teachers provide training for students. Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Parents receive a log-in and password. Training is provided at Open Describe what resources are available for House and at SPO meetings parents to learn how to use the application or resource, include links. PD Contact Email the network. Provide information on how a teacher, school or group of schools can coordinate professional development.

CMSD DoIT Service Catalog 2016-17

Technical Information (ECHO) Application Environment Website

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor Helpdesk.

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Log-in based on generated email address. Password created at the school level. Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source Generated at the building level from eSchool data

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency)

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department School

List Department of where the data originates

CMSD DoIT Service Catalog 2016-17

Data Manager Principal

List person responsible for Data Management (name, email, phone)

Password Reset School level

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Chrome is preferred, latest version.

Describe browser technical requirements (include browser versions)

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements None

Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements Works on any computer with web access.

Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies None

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department N/a

CMSD DoIT Service Catalog 2016-17

List IT Department that is responsible for technical support

IT Service Department Contact

List main IT contact (name, email, phone)

Notes (ECHO) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

Edgenuity

Application/Software Information (Edgenuity) Service Category Instructional Software

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Edgenuity

List the product name(s)

Company Info 8860 East Chaparral Rd. Suite 100

Provide information about the Company Scottsdale, Arizona 85250

Website www.edgenuity.com

List the main website

Date Purchased 8/1/2014

Include the data purchased (or when the contract begins)

Contract Renewal 7/31/2016

List date(s) that the contract must be renewed

Vendor Contact Information Jemece Miller

CMSD DoIT Service Catalog 2016-17

List main vendor contact (usually Sales Rep)

Vendor (other supports) Jemece Miller

List project manager and other people engaged 131-498-9101 in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing Standard and Terms and condition housed in Portfolio Office

Describe the licensing (or reference the contract with licensing information)

Information Updated

Identify the date that this information was 9/30/15 updated

Instructional Information (Edgenuity) Availability Schools: Pact Academy and Eagle Academy housed at Cranwood

Describe who can access this application, resource or service

 District  School  Special Education Students in a specific school Grade Bands 9-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Full compliment of High School Core and electives

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description Learning Management System hosted on website www.edgenuity.com Describe the application or resource.

Research Justification During the spring of 2014 many on-line programs were investigated by the two heads of schools.

CMSD DoIT Service Catalog 2016-17

Describe the research that supports the use of this application for instruction.

Service/Resource Owner

List Department

Current Contact Richard Reynolds, Head of Pact Academy

List main CMSD contact person’s name, email, & Margaret Schauer, Head of Eagle Academy phone. Also include school-based reps if applicable. Robert Zellers, Technology

Alignment(s) Aligned with common core and Ode standards Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval District approval process was used. Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Edgenuity) Teachers/Administrators Various trainings occurred during the summer and also during the Describe what resources are available for course of the year PD has been provided. teacher/administrator professional development. Include links to online resources or other documentation. Students Orientation video played for each user when they login to program for Describe what resources are available for the first time. students to learn how to use the application or resource. Include links. Staff/Other Staff can call into the helpdesk for any assistance with the program, or Describe resources that are available for staff online assistance. and other stakeholders. Include links to online resources and other documentation. Parents Can login using student login and access orientation video, do believe Describe what resources are available for there is a parent login feature. parents to learn how to use the application or resource, include links. PD Contact Training was purchased 3 onsite days, 8 onsite coaching days with Provide information on how a teacher, school or teachers (2 quarterly), 5 webinars, 2 hour web sessions, data reviews group of schools can coordinate professional development.

Technical Information (Edgenuity) Application Environment Hosted, also contains an onsite video server for students and staff to access online videos in Edgenuity. Server can support up Describe the type of application environment to 550 students at one time. - hosted

CMSD DoIT Service Catalog 2016-17

- client/server

- Software Installation

- other

Service Level Agreements with Vendor Yes

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Users can login with credentials created inside the Edgenuity software. The usernames are randomly created and the user can Describe how the user logs into the select their own passwords. application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source Vendor site.

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency) Instantly once a user/student logs in and makes a change to the data base and saves the changes they are automatically saved. Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department Vendor

List Department of where the data originates

Data Manager Assigned staff at school and also at vendor level.

List person responsible for Data Management (name, email, phone)

Password Reset Staff members with access to make changes can reset student passwords. Describe process for users to complete password reset

CMSD DoIT Service Catalog 2016-17

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Google Chrome preferred also works with IE v.11 Describe browser technical requirements (include browser versions)

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements Java and Flash loaded in Google Chrome do not have to add using Chrome. No known issues using IE. Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements Currently using PC’s but program also works with IPADS and other mobile devices. Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies Better with headphones in classroom but not mandatory.

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department Vendor

List IT Department that is responsible for technical support

IT Service Department Contact Robert Zellers ([email protected])

List main IT contact (name, email, phone) 216.838.5210

Notes (Edgenuity)

CMSD DoIT Service Catalog 2016-17

Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or Do IT staff.

Edivation

Application/Software Information (Edivation – Formerly PD360) Service Category PD video library with groups, forums , videos, reflection questions, reporting List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Edivation (formerly PD360)

List the product name(s)

Company Info

Provide information about the Company

Website https://www.pd360.com/#login

List the main website

Date Purchased 2013

Include the data purchased (or when the contract begins)

Contract Renewal End July, 2017

List date(s) that the contract must be renewed

Vendor Contact Information Joe Wall – Sales

List main vendor contact (usually Sales Rep) [email protected]

Vendor (other supports) Bob Brickley – Support and Training

List project manager and other people engaged [email protected] in the contract. Include email/phone

Contract Link Yes in Portfolio. Please contact Linda Evans.

CMSD DoIT Service Catalog 2016-17

Add a link to the existing contract and Statement of Work

Licensing Full license for all videos and Common Core content. Also full licenses for Observation 360. Describe the licensing (or reference the contract with licensing information)

Information Updated 8.25.15

Identify the date that this information was updated

Instructional Information (Edivation – Formerly PD360) Availability Teachers, administrators

Describe who can access this application, resource or service

 District  School  Special Education Students in a specific school Grade Bands Not for students at this time

Describe which grade levels the application or resource is going to be utilized

Instructional Area Support for TDES, offering professional development aligned to CC and TDES rubric Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description The two primary goals of TDES are to increase student achievement and provide development and support to teachers. Describe the application or resource. Cleveland has purchased EDIVATION’s full complement of professional development and Common Core videos to use as targeted professional development for all CMSD staff. CMSD staff have aligned the EDIVATION videos to our adaptation of the Danielson Framework to offer professional development, at either the primary or secondary level, on an indicator-by- indicator basis, which is aligned to our evaluation rubrics.

CMSD DoIT Service Catalog 2016-17

EDIVATION also offers Cleveland educators the opportunity to build professional learning communities across the District and support those communities. CMSD teachers can upload and share their own video and hold conversations on educational topics. Teachers can access the EDIVATION from their home or work computers.

Training in EDIVATION took place across the District during the fall of 2012 and is on-going. Building teams are trained to support their co-workers in accessing and exploring content. Teachers are learning to create their learning communities, join discussions nationwide, and organize and create content relevant to their work.

Research Justification Charlotte Danielson, 2007

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Portfolio

List Department

Current Contact Jill Cabe

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-838-0113

Alignment(s) Aligned to TDES rubrics for evaluating performance, also aligned to CC Common Core Standards xxxxx and by grade level and subject area ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Christine Fowler-Mack, Chief, Portfolio Office Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Edivation – Formerly PD360) Teachers/Administrators Training materials on CMSD web site Describe what resources are available for teacher/administrator professional development. Include links to online resources or other documentation. Students NA Describe what resources are available for students to learn how to use the application or resource. Include links. 67

CMSD DoIT Service Catalog 2016-17

Staff/Other Training materials on CMSD web site Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents NA Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Jill Cabe Provide information on how a teacher, school or group of schools can coordinate professional [email protected] development. 216-838-0113

Technical Information (Edivation – Formerly PD360) Application Environment Web based access

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor Vendor will update user list from Excel sent from CMSD. Vendor assists with alignment to TDES rubric. Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication LDAP

Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source LDAP

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor

CMSD DoIT Service Catalog 2016-17

Updating User Data (frequency) Jill Cabe, Gary Nagorney usually in fall – due to increased number of new hires may need a second update in winter. Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department HR for user list

List Department of where the data originates

Data Manager Jill Cabe

List person responsible for Data Management [email protected] (name, email, phone)

Password Reset LDAP

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Internet Browsers

Describe browser technical requirements (include  Google Chrome browser versions)  Firefox Examples  Safari  Internet Explorer 9 (or later)  IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements Required Browser Plug-in

Describe any plugins or non-standard technical  Adobe Flash Player 10.3 (or later) configurations

 Java  Flash Computer /Device Requirements Operating Systems

Describe recommended devices and  Windows Vista (or later) specifications for the application  Mac OS X 10.5—Leopard (or later) Examples Hardware  Windows 7 69

CMSD DoIT Service Catalog 2016-17

 Macintosh 10.5  1.2 GHz Processor (or higher)  Chrome X.X  2 GB RAM (or higher)  10 GB of free hard disk space  64 MB Graphics Card (or higher)

Internet Browsers

 Google Chrome  Firefox  Safari  Internet Explorer 9 (or later)

Required Browser Plug-in

 Adobe Flash Player version 13 (or later)

Other Dependencies

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department

List IT Department that is responsible for technical support

IT Service Department Contact

List main IT contact (name, email, phone)

Notes (Edivation – Formerly PD360) Additional Information All passwords managed by CMSD.

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

eSchoolPlus

Application/Software Information (eSchoolPlus)

CMSD DoIT Service Catalog 2016-17

Service Category Application

List the category of the service, application, resource, or service

Product Name eSchool Plus, IEPPlus

List the product name(s)

Company Info Sungard

Provide information about the Company

Website https://start.spihost.net

List the main website

Date Purchased February 21, 2008

Include the data purchased (or when the contract begins)

Contract Renewal July 1, 2014

List date(s) that the contract must be renewed

Vendor Contact Information Melissa Torba 484.661.8285

CMSD Schools should not contact the vendor directly, please contact the CMSD Contact below.

Vendor (other supports) Ed Carlin [email protected] / 610.751.7363

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing

Describe the licensing (or reference the contract with licensing information)

Information Updated

Identify the date that this information was updated

Instructional Information (eSchoolPlus) Availability District users depending on role

CMSD DoIT Service Catalog 2016-17

Describe who can access this application, resource or service

Grade Bands Pre-K through 12

Describe which grade levels the application or resource is going to be utilized

Instructional Area All instructional areas

Describe the instructional area where the application or resource will be utilized

Product Description Teacher Access Center is used for mark reporting

Describe the application or resource. Home Access Center is the parent portal

eSchool Plus has modules for enrollment, demographics, attendance, discipline, medical, mark reporting, scheduling, test scores, success plan.

Research Justification

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Student Information Management

List Department

CMSD Contact Blessing Nwaozuzu

List main CMSD contact person’s name, email, & Susanne Farkas phone. Also include school-based reps if applicable. Aimee Semborski For Technical and Training support please call 216.838.0230 or send an email to [email protected].

Alignment(s) ODE standards – state and federal reporting Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (eSchoolPlus) Teachers/Administrators One on one training, classroom style training, webinars Describe what resources are available for teacher/administrator professional development. Include links to online resources or other documentation. 72

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Students Currently, students are able to log in to Home Access Center. There is Describe what resources are available for currently no training resource for students to learn this application. students to learn how to use the application or resource. Include links. Staff/Other Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Training manuals, as well as live training through the FACE department Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Contact eSchool Plus support team (LaQuine Ayers, Jean Martincic, Provide information on how a teacher, school or Crystal Jackson) group of schools can coordinate professional development.

Technical Information (eSchoolPlus) Application Environment Hosted

Describe the type of application environment

Service Level Agreements with Vendor This is a hosted solution in a 24X7 network support environment. The system is only down during planned Describe the agreements about uptime, technical maintenance. The SLA includes a disaster recovery plan in the supports, disaster recovery, etc… event of a disaster.

Authentication Users login using login credentials not linked to CMSD AD. Upon login in, teachers are redirected to the Teacher Access Center Describe how the user logs into the and all other users to eSchool Plus. application/system. Include the login convention information. Students and parents login to a different url and are directed to the Home Access Center.

User Authentication Data Source User names are created using a naming convention starting with “cle.” The passwords also follow a convention and can be set up Describe where the user login and password to be changed upon initial login. information originates

Updating User Data (frequency) Data entered into eSchool Plus is real time.

Describe the frequency that user data should be synchronized

Data Management Department Enrollment, Academics, Hearings and Appeals, Discipline, Testing, Attendance, Human Ware List Department of where the data originates

Data Manager

List person responsible for Data Management (name, email, phone)

CMSD DoIT Service Catalog 2016-17

Password Reset Contact the help desk

Describe process for users to complete password reset

Browser Requirements Current versions of eSchool Plus and Home Access Center function on IE. Describe browser technical requirements (include browser versions) Current version of Teacher Access Center functions on IE, Chrome and Firefox

Plug In requirements

Describe any plugins or non-standard technical configurations

Computer /Device Requirements Current versions function on Windows XP and higher.

Describe recommended devices and specifications for the application

Other Dependencies

Describe other Dependencies

IT Service Department For Technical and Training support please call 216.838.0230 or send an email to [email protected]. List IT Department that is responsible for technical support This is a hosted solution with certain individuals in the Student Information Management team as SPAs.

Notes (eSchoolPlus) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

First in Math

Application/Software Information (First in Math) Service Category Instructional Software

CMSD DoIT Service Catalog 2016-17

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name First In Math

List the product name(s)

Company Info Suntex International Inc.

Provide information about the Company

Website www.firstinmath.com

List the main website

Date Purchased July 2011, Initial Contract (Yearly)

Include the data purchased (or when the contract begins)

Contract Renewal August 2015; Schools will need to use their school based budgets to purchase FIM as of 8.17.15 List date(s) that the contract must be renewed

Vendor Contact Information Nan Ronis

List main vendor contact (usually Sales Rep) [email protected] 610-253-5255

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link Academic Resources

Add a link to the existing contract and Statement K:\AcademicResources_2014 > of Work SunText First in Math Fully Signed Contract 9/23/14

Licensing Per contract: Single Student Subscriptions for students in grades K to 8 for the 2014-2015 School year for a total of 28,500 Describe the licensing (or reference the contract subscriptions. Total cost $179,625.00 with licensing information)

Information Updated Updated by Liz Nelson 8/26/15 & Pam Scott 1/21/14

Identify the date that this information was updated

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Availability Schools who purchased FIM

Describe who can access this application, resource or service

 District  School  Special Education Students in a specific school Grade Bands Grades K - 8

Describe which grade levels the application or resource is going to be utilized

Instructional Area Mathematics

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description First In Math online provides immediate feedback so practice is meaningful and engaging. Through Describe the application or resource. ourhttp://explore.firstinmath.com/about-fim/deep-practice/ Deep Practice techniques, skills that might take months of conventional practice can be mastered in a matter of days. Improvement is self-directed and new habits replace old, unproductive habits—driving success in every academic area. Significant results can be achieved in minutes a day. Deep Practice techniques, skills that might take months of conventional practice can be mastered in a matter of days. Improvement is self- directed and new habits replace old, unproductive habits—driving success in every academic area. Significant results can be achieved in minutes a day.

Research Justification Link to research:

Describe the research that supports the use of http://explore.firstinmath.com/proven-results/case- this application for instruction. studies/scientific-based-research-study-conducted-by-wested- evaluation-of-the-first-in-math%C2%AE-online-mathematics- program/

Service/Resource Owner Academics

List Department

Current Contact Individual School Point Person along with

CMSD DoIT Service Catalog 2016-17

List main CMSD contact person’s name, email, & Elizabeth Nelson phone. Also include school-based reps if applicable. [email protected] 216-701-5769

Alignment(s) Ohio’s New Learning Standards for Mathematics (Common Core) Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Karen Thompson Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (First in Math) Teachers/Administrators Each teacher is provided a First In Math log in. Describe what resources are available for First In Math generates a unique User Id and Password. Teachers are teacher/administrator professional assigned as “Team Leaders” and students are members of their team development. Include links to online resources (class). or other documentation. Yearly Professional Provided by First In Math includes but not limited to: 2 Hour Building Anchor training to familiarize them with changes with the program. School based training for teachers and students are available upon request. FIM also provides online tutorials and Quick Start Guides for teachers. Students Students have a unique user id and password generated by FIM Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Same as teachers Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Parents access Think Central by using their students log in information. Describe what resources are available for Once students reach 500 stickers, a “Family Link” is open and family parents to learn how to use the application or members can use FIM. resource, include links. PD Contact Schools can contact Nan Ronis to request additional customized Provide information on how a teacher, school or professional development. Her contact email is [email protected] group of schools can coordinate professional There are online tutorials and Quick Start Guides to assist teachers. development.

Technical Information (First in Math) Application Environment Hosted

Describe the type of application environment

- hosted

- client/server

CMSD DoIT Service Catalog 2016-17

- Software Installation

- other

Service Level Agreements with Vendor

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Teacher and Student log in by the following steps:

Describe how the user logs into the 1. www.firstinmath.com application/system. Include the login convention 2. Input user id and password information. Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency) The names of the teachers and students are currently uploaded once a year. First In Math generates “teams” based upon grade Describe the frequency that user data should be level math classes at each school. FIM generates the unique synchronized user id and password. Examples

 Daily ELT  Weekly Schools have the option of creating their own “teams” without  Semi-annually an upload from eSchool. Once FIM is purchased, FIM can send schools their “team packets” that only contain usernames and passwords. See website for specific instructions.

Data Management Department eSchool Plus

List Department of where the data originates

Data Manager Frances Bynum works with eSchool Plus to upload the teacher and student data. List person responsible for Data Management (name, email, phone)

CMSD DoIT Service Catalog 2016-17

Password Reset Teachers can email Nan Ronis for a password.

Describe process for users to complete password [email protected] reset The Building Anchor has access to looking up user ids and Examples passwords for teachers in their building. Teachers can assign  Students - School Designated admin through their students a username and password. See website for detail the application instructions.  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements PC Operating Systems:

Describe browser technical requirements (include WINDOWS XP or higher: browser versions) 1. Newest version of Adobe Flash Player - version 11 or higher Examples required  IE 7.+ 2. Will function with: Firefox 4.0 or higher; Internet Explorer 8.0 or  Safari 10.6+  Chrome higher; Safari 5.0 or higher or Google Chrome 10 or higher.  Firefox 3. Cookies: Always allow. 4. JavaScript must be enabled. 5. Browser preferences should be set to always load new pages (no page caching) 6. Make sure FIM is a "Trusted Site" in IE (Tools>Internet Options>Security>Trusted Sites>Sites-then add http://www.firstinmath.com) Macintosh Operating Systems*:

OSX: 1. Newest version of Adobe Flash Player - version 11 or higher required 2. Will function with: Safari 5.0 or higher, Firefox 4.0 or higher or Google Chrome 10. 3. Cookies: Always allow (never ask) 4. JavaScript must be enabled 5. Preferences should be set to always load new pages

* Mac OS 8.6/9.2 not recommended - support discontinued by Adobe.

Apple iPad or Android Tablet devices:

CMSD DoIT Service Catalog 2016-17

Many great interactive websites, such as FIM, are developed with Adobe Flash, which is not playable on most mobile devices. However, the foundational modules of FIM are accessible directly on tablets! When children log in at firstinmath.com with their User ID and Password for the current school year, they will automatically see links on the hub interface to all modules that support the tablet environment:

K-2 World (Gyms) Know and Show (Word problems) What Do You Know (Pre/posttest on word problems) Skill Sets (Problem solving) GYMs (Fact Fluency) BONUS (Selected games available – more being added)

Plug In requirements

Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements See “Browser” section

Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department

List IT Department that is responsible for technical support

CMSD DoIT Service Catalog 2016-17

IT Service Department Contact Frances Bynum, initial uploading of teacher and student data files. List main IT contact (name, email, phone) [email protected]

Notes (First in Math) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

FuelED

Application/Software Information (Fuel Education) Service Category

List the category of the service, application, resource, or service

Examples

 Instructional Software Instructional Software, RTI software, Learning Management  Instructional Hardware System, Textbook Adoption, Textbook Replacement  IT Service Product Name

List the product name(s) Fuel Education

Company Info FuelEd, through the all-inclusive PEAK platform, delivers a comprehensive course catalog (Gr 6-12) and a robust LMS for Provide information about the Company CMSD teachers to personalize content, and access all reporting and curriculum needs in a single network solution http://www.getfueled.com/products-services/personalized- learning-platform

Website www.getfueled.com or www.aventalearning.com (the latter List the main website requires login information)

Date Purchased January 1, 2011 for World Languages and Advanced Placement Include the data purchased (or when the contract courses. August 30, 2012 added HS Credit Recovery to existing begins) contract.

Contract Renewal June 30, 2015

CMSD DoIT Service Catalog 2016-17

List date(s) that the contract must be renewed

Vendor Contact Information Kim Shurig, Regional Sales Director ([email protected]), List main vendor contact (usually Sales Rep) 317-370-0656

Vendor (other supports)

List project manager and other people engaged Jessica Gardner ([email protected]), Susie Beauchamp in the contract. Include email/phone ([email protected] )

Contract Link file://homedir2/mooral01$/Downloads/Exhibit%20A.pdf Add a link to the existing contract and Statement of Work

Licensing An enterprise license for every Gr 9-12 student in CMSD has been purchased, providing access to any/all online courses that Describe the licensing (or reference the contract a student may need. License runs 12 months, to include with licensing information) summer school programming. Instruction is provided by the school building or procured by the school site from FuelEd as needed for an additional cost per student per semester per course.

Information Updated

Identify the date that this information was updated September 3, 2015

Instructional Information (Fuel Education) Availability

Describe who can access this application, CMSD high school teachers, students, guidance counselors, high resource or service school PCIAs, principals, support teachers and media specialists,  District CMSD administrators, SPED teachers, School of One educators  School for these sites and Downtown School, and potentially middle  Special Education Students in a specific school teachers. Courses available to all parties 24/7. school Grade Bands

Describe which grade levels the application or resource is going to be utilized 9th through 12th grades with possibilities for grades 6-8.

Instructional Area All content areas: English, Math, Social Studies, Science, English Describe the instructional area where the Language Arts, World Languages, electives, Advanced application or resource will be utilized Placement, STEM and Career & Technical courses. Additionally supplemental resources (lessons) in all subject areas from grades Examples 1-12 categorized by standard or topic, plus corresponding  Mathematics assessments and optional essay questions are available in the  Science library as other tools. Additionally, differentiated HS courses 82

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 Engineering from these resources in 3 levels based on cognitive skills of IEP students.

Product Description Access to common core online high school courses, by semester, Describe the application or resource. in all subject areas to meet graduation requirements.

Research Justification Provides options for graduation critical students who are off track to remain with cohorts to take necessary courses to get on Describe the research that supports the use of track, do not have an available instructor, or may not be this application for instruction. available in their school building. Standards are unpacked to create behavioral objectives that lead to mastery. Course objectives are “scaffolded” to breakdown the skills and concepts into manageable pieces. Students master pre-requisite skills before moving to more complex tasks. The initial presentation of an objective is always followed later with opportunities for practice and feedback prior to assessment.

Service/Resource Owner

List Department Chief Academic Office – Curriculum & Instruction Department

Current Contact

List main CMSD contact person’s name, email, & Alicia Moore ([email protected], phone. Also include school-based reps if applicable. (216) 838-0167)

Alignment(s) Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Common Core Standards, iNacol Standards, ODE Standards Approval Include approval info (include names, titles of leaders that have approved the application, resource or service) Karen Thompson, Deputy Chief, Curriculum & Instruction

Professional Development (Fuel Education) Teachers/Administrators Professional Development is scheduled regularly throughout the school Describe what resources are available for year for teachers and administrators (1) on an as-needed basis for teacher/administrator professional groups or individuals, (2) monthly meetings, (3) teacher professional development. Include links to online resources development days, and (4) training resources on the provider’s website or other documentation. for PEAK Office and PEAK Library with video overviews and instruction manuals: http://client.getfueledservices.com/FELVideos/PEAKLibraryVideoLibrar y.html Students Students are provided an orientation and introduction within the Describe what resources are available for curriculum on the FuelEd Blackboard platform. Students also have students to learn how to use the application or access to chat, email or phone support; technical support (if working resource. Include links. from home); and academic support if taking a CR course or FuelEd instructs the course. Student video overview : http://client.getfueledservices.com/FEC/FuelEdStudentOverview/index 83

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.html Student ToolKit: http://client.getfueledservices.com/FEC/PEAKCLSStudentToolkit.pdf

Staff/Other http://client.getfueledservices.com/FuelEdTrainingLibrary/PEAKSystem Describe resources that are available for staff s.html and staff dashboards: and other stakeholders. Include links to online www.getfueledproducts.com/peak/dashboards/PEAK_dashboards.mp resources and other documentation. 4

Parents Teachers can create “guardian” accounts for parents, and training can Describe what resources are available for be provided to those interested in tracking their child’s progress in the parents to learn how to use the application or system. resource, include links. http://client.getfueledservices.com/ParentandGuardianIntroduction/in dex.html

PD Contact Faculty and/or staff may contact Rita Duda or Alicia Moore to schedule Provide information on how a teacher, school or PD for their staff, groups of teachers or individuals. Also FuelEd offers group of schools can coordinate professional online training versions at various dates/times: development. http://client.getfueledservices.com/FuelEdTrainingLibrary/FuelEdTraini ngTeamResources.html

Technical Information (Fuel Education) Application Environment

Describe the type of application environment

- hosted Hosted, web based access fully supported by FuelEd on their - client/server server, 24/7. Software requirements are minimal and can be - Software Installation found listed below.

- other

Service Level Agreements with Vendor FuelEd will guarantee 99.9% uptime on a 24 hour basis as part of our system service level agreement. Through our partnership with Describe the agreements about uptime, technical Blackboard to extend hosting services for districts that do not supports, disaster recovery, etc… have a LMS, BB deploys clients through 7 production data centers globally, including sites designated for off-site storage and backup. In addition, Blackboard replicates all client data back-ups to secondary datacenter s on a daily basis. Criteria for a disaster include: fire, natural disasters (force Majeure), sabotage, accidental human error, flooding, equipment failure and application failure.

Authentication

Describe how the user logs into the Teachers and students are assigned a user ID and password based application/system. Include the login convention on FuelEd naming conventions with a 13 digit combination of information. capital letters, numbers and symbols. Teachers have the options 84

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Examples of changing their password and control over students’ passwords (potentially to match their lunch pin).  Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source FuelEd users log into the system through two separate portals on the aventalearning.com site. The first portal takes the user to the Describe where the user login and password FuelEd Blackboard which contains the curriculum. The second information originates portal takes the educator only (no students) into the data Examples management. Accounts are created by either an account administrator or an institution administrator. Usernames and  SIS using ETL  SIS generates CSV file and send it to the passwords are created during this process and participants receive vendor a confirmation email with their specific login information. Initially all student and teachers names were imported into the FuelEd system through a CSV file.

Updating User Data (frequency)

Describe the frequency that user data should be Each evening student work is synced from the grade book in synchronized Blackboard (LMS) to PEAK Office (reporting and data analytics). Reporting is minimally pushed once per week via email to teachers Examples and support coaches, although available daily with login to PEAK  Daily ELT Office system. There are no system maintenance requirements –  Weekly nothing to upload. All updates are pushed automatically.  Semi-annually Data Management Department

List Department of where the data originates FuelEd – see below

Data Manager FuelEd - Ability to secure student data and personal information

List person responsible for Data Management All student data is currently stored indefinitely by FuelEd. (name, email, phone) While FuelEd reserves the right to re-evaluate this policy within all applicable data retention laws and regulations, we believe that permanent record storage (through active databases or archives) is vital to presenting accurate information regardless of timeframe. FuelEd performs daily incremental database backups and weekly complete database backups. We produce 2 copies of the weekly complete database backups. One copy is burned to a tape for off-site storage. FuelEd recycles these off-site tapes every 3 months. All student performance data and other archived data are stored on hard disk and retained indefinitely. FuelEd can restore data (from up to 24 hours or less prior to database failure) from the backups to a single database server in case of hardware failure or data corruption. In the event of a catastrophic loss at the data center, FuelEd maintains backups no more than a week old at an offsite location. Staff is on call 24/7 to deal with any 85

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data or server failure.

FuelEd has dual firewalls in our data center, the primary firewall protects the web services located behind the load- balancer; the second firewall protects the database from the web services. We also implement an Intrusion Detection System and an Intrusion Protection System to give us the visibility and capability to prevent access to unwanted and malicious intended traffic. All servers in our data center have enterprise antivirus software to protect against malicious software

Password Reset

Describe process for users to complete password Student password resets are managed by the teacher. All other reset resets are managed by either the account or institution Examples administrator. Tickets may be submitted to troubleshoot any issues at FuelEd Service Station:  Students - School Designated admin through http://service.getfueled.com/ics/support/mylogin.asp the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Any browser approved by CMSD can be used to access the system. However, Google Chrome or Mozilla Firefox are best used to open Describe browser technical requirements (include videos. All technical requirements may be found here: browser versions) http://service.getfueled.com/link/portal/30095/30131/ArticleFold Examples er/1267/Browsers

 IE 7.+  Safari 10.6+  Chrome Browsers:  Firefox • Internet Explorer 9 or higher (Windows) • Safari 5 or higher (Mac OS X) • Google Chrome stable channel (Windows only) Firefox final release channel (both)

Plug In requirements http://service.getfueled.com/link/portal/30095/30131/ArticleFold er/1276/Adobe-Reader Describe any plugins or non-standard technical configurations http://service.getfueled.com/link/portal/30095/30131/ArticleFold  Java er/1278/Java  Flash http://service.getfueled.com/link/portal/30095/30131/ArticleFold er/1277/Flash-Player

Sun Java 7 Flash Player Version 10 or higher

Quicktime Version 7 or higher

CMSD DoIT Service Catalog 2016-17

Real Player required for certain courses

Jaws 11 or higher for accessibility

Computer /Device Requirements The system can be accessed using any computer or device as long as the user is familiar with the hardware. Additional help can be Describe recommended devices and specifications found on FuelEd site: for the application

Examples Windows XP or higher (Vista, 7): http://service.getfueled.com/link/portal/30095/30131/ArticleFold  Windows 7 er/1273/Windows  Macintosh 10.5  Chrome X.X Mac: OS X 10.5 or higher (10.6, 10.7) http://service.getfueled.com/link/portal/30095/30131/ArticleFold er/1274/Macintosh-OSX

Chromebooks: http://service.getfueled.com/link/portal/30095/30131/Article/11 735/Does-FuelEd-have-plans-to-support-Online-Courses-in- Google-Chromebooks

Other Dependencies Soundcard and Speakers/Headphones. Students in computer labs may require the use of headphones when listening/watching Describe other Dependencies videos to keep from interrupting or disturbing classmates. Examples

 Application requires headphone or speakers  Application requires download of digital Students may need microphones to make recordings for some content (ebooks) English or foreign language assignments. Additionally settings for voice are as follows: http://service.getfueled.com/link/portal/30095/30131/ArticleFold er/804/Java

Some of the supplemental resources may offer ebook options for students if used.

Blackboard Collaborate licenses follow the teacher of record to communicate with the student: http://training.getfueledservices.com/BBC/BBCUserGuide.pdf

IT Service Department Instructional Technologies, security, help desk

List IT Department that is responsible for http://service.getfueled.com/link/portal/30095/30131/ArticleFold technical support er/1355/Service-Station-Help. In addition to the Service

CMSD DoIT Service Catalog 2016-17

Station, the following support options are available to users anytime of the year:  Phone – Call the FuelEd Help Line at 1.84.GoFuelEd (1.844.638.3533).  Live Chat – Use the Live Chat option to connect with a representative in real-time online for assistance.  Ticketing System – Submit a question to our customer support team via our online ticketing system, which is staffed from 8 AM to 8 PM Eastern Time, Monday through Friday. Users will receive a response within 1 business day.  FAQs – Access to Fuel Education’s extensive Knowledge Base a client only needs to type the key word into the Search Field and select Enter.

IT Service Department Contact Thomas Miller ([email protected]) (216) 838-0147 List main IT contact (name, email, phone)

Notes (Fuel Education) Additional Information Enrollment Process 2/15

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff. The process for enrolling students into FuelEd courses is as follows:

1. A regular audit is conducted in eSchoolPlus by a guidance counselor of each high school students' academic records.

2. When the audit reveals that a student has failed a course, the guidance counselor completes the attached Blank Registration Form. - The form contains the student's profile and the appropriate FuelEd Credit Recovery course information.

3. The form is given to the student to deliver to the Credit Recovery Lab teacher.

4. The Credit Recovery Lab teacher enters the information in the student's profile and enrolls the student in the appropriate course using FuelEd's PEAK Office. The teacher then stores the form in a notebook or file. - The teacher can only enroll the student if they are "linked" to the student in the FuelEd system. - If they are not "linked" to the student, either the School's 88

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FuelEd Institution Administrator or a CMSD FuelEd District Account Administrator will make the connection.

5. If the student's email address is indicated on the Registration Form, the student will receive an email confirming the enrollment. - The message to the student includes the student's login and course information allowing the student to begin working in the course on FuelEd Blackboard. - If the student does not have an email address, the teacher will use his or her email address until the student's email information is received. - The email address is important for the "instructor" of the course to communicate with the student.

The same process takes place for students taking non-credit recovery courses. The difference is that the - "Instructor" is the CMSD teacher a. A teacher must be highly qualified (HQT) if teaching the entire course. b. Does not have to be a HQT if using portions of the FuelEd curriculum. - Credit Recovery "instructor" is a FuelEd teacher and the curriculum is not as flexible. - Attached Regular Ed Course Form is used for the non-Credit Recovery course enrollment.

IEPPlus

Application/Software Information (IEPPlus) Service Category Instructional Software

List the category of the service, application, resource, or service

Product Name IEPPlus

List the product name(s)

Company Info Sungard

Provide information about the Company

Website https://clev-iep43.spihost.net/IEPPlus_CLE/Home.aspx

List the main website

CMSD DoIT Service Catalog 2016-17

Date Purchased Implemented in 2008-9

Include the data purchased (or when the contract begins)

Contract Renewal

List date(s) that the contract must be renewed

Vendor Contact Information

CMSD Schools should not contact the vendor directly, please contact the CMSD Contact below.

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing

Describe the licensing (or reference the contract with licensing information)

Information Updated February 2, 2015

Identify the date that this information was updated

Instructional Information (IEPPlus) Availability District employees who need access

Describe who can access this application, resource or service

Grade Bands Employees only

Describe which grade levels the application or resource is going to be utilized

Instructional Area

Describe the instructional area where the application or resource will be utilized

Examples

CMSD DoIT Service Catalog 2016-17

Product Description

Describe the application or resource.

Research Justification

Describe the research that supports the use of this application for instruction.

Service/Resource Owner

List Department

CMSD Contact Coralise Terwilliger, coralise.terwilliger- [email protected], 838-0215 List main CMSD contact person’s name, email, & phone. Also include school-based reps if Shelly Johnson, [email protected], applicable. 838-1951

Alignment(s) Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (IEPPlus) Teachers/Administrators Ongoing professional development delivered by Special Education Describe what resources are available for staff; one central office employee (Shelly Johnson) dedicated to teacher/administrator professional technical support for teachers and other users development. Include links to online resources or other documentation. Students n/a Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Ongoing professional development delivered by Special Education Describe resources that are available for staff staff; one central office employee (Shelly Johnson) dedicated to and other stakeholders. Include links to online technical support for teachers and other users resources and other documentation. Parents n/a – there is no parent portal Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Coralise Terwilliger Provide information on how a teacher, school or [email protected] group of schools can coordinate professional 216-838-0215 development.

CMSD DoIT Service Catalog 2016-17

Technical Information (IEPPlus) Application Environment Hosted

Describe the type of application environment

Service Level Agreements with Vendor

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Teachers log in using a username and password provided by the IEPPlus admin; is the same as eSchoolPlus login information Describe how the user logs into the application/system. Include the login convention information.

User Authentication Data Source

Describe where the user login and password information originates

Updating User Data (frequency) IEPPlus syncs with eSchoolPlus daily

Describe the frequency that user data should be synchronized

Data Management Department Special Education Department

List Department of where the data originates

Data Manager Coralise Terwilliger [email protected] List person responsible for Data Management 216-838-0215 (name, email, phone)

Password Reset Users can contact the HelpDesk for password resets. [email protected] Describe process for users to complete password reset

Browser Requirements Internet Explorer 8+

Describe browser technical requirements (include Firefox browser versions)

Plug In requirements

Describe any plugins or non-standard technical configurations

Computer /Device Requirements Windows 7

Describe recommended devices and Macintosh specifications for the application

Other Dependencies

CMSD DoIT Service Catalog 2016-17

Describe other Dependencies

IT Service Department Apphost, Sunguard, Shelly Johnson, Coralise Terwilliger

List IT Department that is responsible for technical support

Notes (IEPPlus) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff. iLit

Application/Software Information (iLit) Service Category Instructional Software

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name iLit

List the product name(s)

Company Info Pearson is the global leader in educational materials and instructional software that improves student learning by Provide information about the Company achieving outcomes and effecting teacher’s ability to deliver exemplary instruction grounded in researched best practices.

Website redefiningliteracy.com

List the main website

Date Purchased TBD By the individual school or district

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Include the data purchased (or when the contract begins)

Contract Renewal Pricing is held for 3 years from the date of the signed contract

List date(s) that the contract must be renewed

Vendor Contact Information Shelly Thompson

List main vendor contact (usually Sales Rep) [email protected] 216-256-8590

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing

Describe the licensing (or reference the contract with licensing information)

Information Updated Updated by Nicole Franks 2/5/2016

Identify the date that this information was updated

Instructional Information (iLit) Availability Select Schools: Commented [NF2]: Shelly – select the schools here.

Describe who can access this application, Design Lab resource or service Ginn Academy  District  School New Tech East  Special Education Students in a specific New tech Facing History school

Grade Bands Grades 4-10

Describe which grade levels the application or resource is going to be utilized

Instructional Area English Language Arts and English Language Development

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics 94

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 Science  Engineering Product Description iLit is a comprehensive, digitally-enhanced English language arts curriculum targeted toward students in grades four through ten Describe the application or resource. with a proficiency level in reading and writing at or many grades below level. It is designed to accelerate reading and writing growth and enable students to achieve more than two years of growth within a single school year.

iLit provides systematic instruction and practice in all of the Common Core State Standards for ELA, as well as English language proficiency standards aligned to WIDA. The program consists of a Teacher App, Student App, and Classview data & reporting tool. The lessons in the Teacher App provide explicit direct instruction to guide all teachers—even ones with limited experience in teaching reading, writing, and the language arts— in leading students toward mastery of the standards and accelerated reading and writing growth. The Teacher App connects wirelessly to the Student App so that teachers guide instruction as students follow along, engaged on their own device.

When working as a class—during Read Aloud, Think Aloud— students are provided with the scaffolding and support to comprehend on-grade level texts and support making meaning. When reading independently, students choose from a library of more than 2000 high-interest texts and can search for texts at their own reading level, which is automatically assessed and adjusted each week in the App. In addition, students have a number of other regular independent reading practice opportunities, including Interactive Readers—high interest nonfiction readings at nine text complexity bands with embedded technology enhanced comprehension checks that provide corrective feedback for students, automatically scored summary writing also with corrective feedback and personalized guidance for students, and teacher-scored critical writing activities. These texts become increasingly complex as students progress through iLit, and students can advance from one text complexity band to the next as their reading level grows.

iLit provides extensive explicit instruction and practice in foundational reading skills for students reading many grades

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below level, including fluency, phonological awareness, phonics, and word study. The program includes automated oral fluency scoring that provides teachers with scores for percentage of words correct, words correct per minute, and expressiveness. To develop phonics skills for students who have not mastered foundational literacy skills, iLit includes age-appropriate decodable phonics readers. Each reader is tied to explicit instruction and word-level practice. Embedded assessments and automatically scored oral reading fluency activities are included as part of the word study activities.

iLit also includes a systematic word study strand, featuring high- interest carefully crafted nonfiction texts written by Freddy Hiebert, and connected to whole class and small group lessons providing explicit direct instruction. In addition, there is frequent vocabulary instruction and practice with a focus on academic language development.

Students write and speak every day in iLit. There is whole-class and small group instruction in the three types of writing and students have regular opportunities to compose both shorter and longer pieces of writing—narratives, informative writing, and argument/opinion. Student writing is automatically scored and personalized feedback is provided to help students revise and improve as writers. Students engage in structured collaborative conversations and have opportunities for more formal speaking with extensive instruction and guidance provided.

All of the instruction and practice in iLit is designed to accelerate student literacy growth and to enable students to succeed at grade level. There are frequent opportunities to measure student growth, adaptive capabilities that enable students to move among levels of content within the program, opportunities to move an entire class into a higher level within the program based on whole-class performance, and clear off ramps to move individual students or an entire class out of the program.

Research Justification The sales representative (Shelly Thompson) can provide the independent research and pedagogy handbook for the iLit Describe the research that supports the use of program. this application for instruction.

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Service/Resource Owner Academics

List Department

Current Contact Elizabeth Nelson

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-701-5769 Commented [NF3]: Shelly – update if this is not your contact.

Alignment(s) Ohio’s New Learning Standards for English Language Arts (Common Common Core Standards xxxxx Core) ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Karen Thompson Commented [NF4]: Shelly – update if this is not the right Include approval info (include names, titles of person. leaders that have approved the application, resource or service)

Professional Development (iLit) Teachers/Administrators iLit partners with a school and holds an initial training session for all Describe what resources are available for the teachers, coaches, and aides who will be implementing the teacher/administrator professional program. Follow-up professional development in the form of coaching development. Include links to online resources and modeling, as well as data analysis and reporting meetings are or other documentation. offered to provide continued support for implementation success.

Students Student log in is generated at the school level. Students can access the Describe what resources are available for program outside of school, on any device using their unique logins and students to learn how to use the application or passwords. resource. Include links. Staff/Other Schools have access to a wealth of resources on the iLit Professional Describe resources that are available for staff Learning Community website that provides a discussion board for and other stakeholders. Include links to online asking implementation questions, professional development videos resources and other documentation. and blogs from the iLit authors on instruction, as well as offline materials (printable workbooks and resources) including guides to the program and scope and sequences for planning. Classview is the website where district administration and teachers manage their class rosters, data and can generate reports, including exportable or printable files. Administrators can have reports created and emailed as desired. Parents iLit is web based for use in the district and from home. Teachers are Describe what resources are available for encouraged to send home a family letters, as well as communicate parents to learn how to use the application or with parents through the parent note feature in the performance resource, include links. dashboard of the Teacher App.

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PD Contact The iLit Implementation team is made up of individuals from three Provide information on how a teacher, school or different groups within Pearson Services. A program manager, an group of schools can coordinate professional education specialist, and a solutions engineer. The members of this development. team will work together to communicate with and deliver services to parents and school personnel. The role of the program manager is to manage the implementation from Initiation through Project Review. Program managers will create a project schedule and manage the delivery. iLit will work with CMPS to develop a specific training and support plan. All installments of iLit come with an implementation essentials training, the foundation of our training plan. CMPS will receive weekly/monthly emails from the implementation team for the first few months of use and data check-ins from education consultants. During the check-ins, the educational consultants will look at student data and make instructional suggestions. CMPS will also receive end of year rollover assistance.

Technical Information (iLit) Application Environment iLit is a hosted program, delivered through mobile applications (apps). Specifically, iLit content is delivered to the students’ devices through our cloud-based delivery platform. Describe the type of Our cloud-based delivery allows for real-time communication between teacher and application environment student devices, pushes content to student screens during instruction, and provides class by class data for teachers on student engagement and progress. - hosted

- client/server

- Software Installation

- other

Service Level Agreements iLit can customize a service agreement according to the district’s needs. iLit agrees to with Vendor provide phone, email, remote desktop, and website submission support to the district, in addition to an iLit educational consultant providing in-person support. Describe the agreements about uptime, technical Data is transferred from the student to teacher at all points throughout the instructional supports, disaster recovery, day while the student is in the iLit classroom. Homework is pulled into the student device etc… so the student can take the device out of the classroom and continue to work in the program to complete homework and read more independently. Once the student comes back into the classroom, their work and data flows into the teacher reporting system. Student credentials are encrypted at rest, and no correlating data is stored in tables. No student credentials or data are stored on any device or any platform. All elements of data collected through iLit can be provided to TEA. The district will have an interface that is part the iLit program and app called Classview, to access and analyze all student data.

Daily backups allow for data recovery. Hardware is not shared, to further protect data collection and storage. Encryption rules offer end-to-end data security. High encryption levels for data in transit, where security risk can be higher. The logical organization of the data is secured. Data is segmented for each iLit customer.

If all data is lost and somehow cannot be recovered, the iLit technology team would reenter students into the program, have them retake the placement test, and students would resume the program where they need to be based on their skills.

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The role of the Lit solutions engineer is to investigate and resolve technical issues relating to the published system requirements, network infrastructure, bandwidth, or any perceived technical issue. The issues are communicated for resolution, and options are provided to the districts and CMPS. The solutions engineer, upon request, will visit the customer site and perform a Technical Readiness assessment. This process will identify potential risks exist that could impact the project and solutions and options to mitigate the risk. Authentication Users can log in directly to iLit with an account name and password. iLit also has integration with EdCloud via your SIS management. Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data It is possible to manually generate login and password information through iLit by Source coordinating with your project manager. The examples given are also ways the information originates: SIS using ETL, and SIS generates CSV file and sends it to the Describe where the user vendor. login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data Data is updated nightly. The student accounts are generated at the school level. Every (frequency) effort is made to have accounts prepared before their initial training.

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Access to the iLit production environment is strictly limited. Pearson staff access is Department managed by Identity Access Management policies:

 Individual, secure accounts are created.  Access is based on the individual’s role and a “need to know” basis. 99

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List Department of where  Multi Factor Authentication (MFA) requires each Pearson user to enter a the data originates unique hardware device key, which changes every minute.

The ClassView (customer facing application) is managed with the following features:

 Individual Accounts with unique IDs and passwords  Information limited to each individual’s role (class, school, district, or state)  SSL 2048 bit encrypted in transit from device to/from the cloud Data Manager Joseph Bartlett is the iLit Customer Care Manager responsible for data management. [email protected], List person responsible for Data Management (name, email, phone)

Password Reset Please contact Joseph Barlett for information regarding password reset.

Describe process for users to [email protected] complete password reset

Examples There can be a school point person that manages the program at the school level.  Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Windows: Internet Explorer 10, Firefox v30, Chrome v40 and newer

Describe browser technical Mac: Safari 7, Firefox v30, Chrome v40 and newer requirements (include browser versions)

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements None

Describe any plugins or non- standard technical configurations

 Java  Flash Computer /Device Android Minimum Requirements Requirements  Android 4.4.x or above  1GB Ram / 16GB Storage  7” / 10” Devices Supported

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Describe recommended devices and specifications for the application iPad Minimum Requirements

Examples  iOS 8.x or above  iPad 2 / iPad Mini or newer  Windows 7  16GB Storage  Macintosh 10.5  Chrome X.X Windows Surface Tablets

 Windows 8.1, Windows 10, 32/64bit supported  2GB Ram *4GB recommended / 16GB Storage  1.46ghz Processor or greater

Other Dependencies Optional Equipment:

Describe other Dependencies ● Projector: 1024 x 768 with HDMI and VGA ● Workstation Connected to Projector: any device that runs a browser Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department iLit’s customer service and support can be contacted in the following ways:

List IT Department that is  Toll-Free Phone Support: 1- 800-234-5832 responsible for technical  Email: [email protected] support  FAQ: Available at pearsonappstore.com  Remote Desktop Support and Issue submission: https://pearsonnacommunity.force.com/coco/s/K12_Curriculum_Support_Form Educational Consultants and Project Manager: Direct phone numbers for local or regional educational support consultants are available upon request.

IT Service Department Joseph Bartlett, initial uploading of teacher and student data files. Contact [email protected] List main IT contact (name, email, phone)

Notes (iLit) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

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Imagine Learning

Application/Software Information (Imagine Learning) Service Category Instructional Software

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Imagine Learning

List the product name(s)

Company Info

Provide information about the Company

Website www.imaginelearning.com

List the main website

Date Purchased August 2015

Include the data purchased (or when the contract begins)

Contract Renewal August 2015

List date(s) that the contract must be renewed

Vendor Contact Information Eric Keefer

List main vendor contact (usually Sales Rep) [email protected] 419.205.1221

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing

Describe the licensing (or reference the contract with licensing information)

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Information Updated Updated by Liz Nelson 2/4/2015

Identify the date that this information was updated

Instructional Information (Imagine Learning) Availability Select Schools:

Describe who can access this application, Almira resource or service Anton Grdina  District  School Andrew J Rickoff  Special Education Students in a specific Artemus Ward: school Buhler

Clara Westropp

Clark

Daniel E Morgan

East Clark

Euclid Park

Iowa Maple

Joseph Gallagher

Luis Munoz Marin

Marion C Seltzer

Memorial

Scranton

Wade Park

Walton

Riverside

Willson

Alfred Benesch

Case

Franklin D. Roosevelt

Kenneth Clement

Mound

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Robert H. Jamison

Robinson G. Jones

Harvey Rice

Mary B. Martin

McKinley

Miles

Sunbeam

Waverly

Wilbur Wright

Willow

Thomas Jefferson International Newcomers academy

Grade Bands Grades K–8

Describe which grade levels the application or resource is going to be utilized

Instructional Area English Language Arts

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description Imagine Learning incorporates the five essential components of reading: phonological awareness, phonics, Describe the application or resource. fluency, vocabulary, and comprehension. In addition, students are directly taught reading strategies and then are guided as they read literature and informational text adapted to their skill level. When answering common comprehension questions, students receive immediate, instructive feedback. This literacy instruction helps students throughout the school day; reading passages on math, science, and history not only engages students, but increases their background knowledge base. Instruction on using text features enables students to use their texts more fully.

Imagine Learning provides strategic first-language support in 15 languages to facilitate and enhance ELL learning. As

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students become more proficient in English, this language support gradually fades, preparing students for English-only environments. In addition to strategic translations, the program also uses peer modeling to illustrate concepts more clearly. Same-age peers explain what words and phrases mean in rich, contextualized examples. By seeing real kids use key vocabulary in real-life settings, ELLs are more engaged, enabling them to understand each concept more fully. Imagine Learning also provides scaffolded practice—with front-loaded vocabulary, graphic organizers, and clickable glossary words with translations—to support ELLs every step of the way.

Research Justification The sales representative (Eric Keefer) can provide the independent research. Describe the research that supports the use of this application for instruction.

Service/Resource Owner Academics

List Department

Current Contact Elizabeth Nelson

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-701-5769

Alignment(s) Ohio’s New Learning Standards for English Language Arts (Common Common Core Standards xxxxx Core) ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Karen Thompson Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Imagine Learning) Teachers/Administrators Imagine Learning partners with a school and holds a training Describe what resources are available for session for all the teachers, coaches, and aides who will be teacher/administrator professional working with Imagine Learning on a daily basis. Lisa Falcone development. Include links to online resources is our local trainer. or other documentation. [email protected]

Students Student log in is generated at the school level. Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Schools have access to all offline materials (print-outs) and to the Describe resources that are available for staff teacher manager with data and whole-group materials. and other stakeholders. Include links to online Administrators can have reports created and emailed as desired. resources and other documentation. 105

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Parents Imagine Learning is web based for use in the district and from home. Describe what resources are available for Teachers are encouraged to send home a parent connection parents to learn how to use the application or “newsletter” that contains information to support parents with the resource, include links. skills being taught within the program. PD Contact Schools can contact Eric Keefer to request additional customized Provide information on how a teacher, school or professional development. His contact email is group of schools can coordinate professional [email protected] development.

Technical Information (Imagine Learning) Application Environment Server Hosted in the Cloud

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements Imagine Learning can customize a service agreement according to the district’s needs. with Vendor Imagine Learning agrees to provide phone, email, remote desktop, and website submission support to the district, in addition to an Imagine Learning educational Describe the agreements support consultant providing in-person support. Phone and remote desktop support about uptime, technical supports, disaster recovery, is available from 6:00 a.m. to 6:00 p.m. MST. The district is responsible for reporting etc… any issues experienced with Imagine Learning or any product purchased from Imagine Learning.

Imagine Learning has a secondary hard drive in its provided engines that holds a backup of the data to be restored if needed. If the district provides a VM, they are responsible for data backups. If the district accesses Imagine Learning via the Cloud, data is backed up through Azure’s disaster recovery. If all data is lost and somehow cannot be recovered, Imagine Learning would reenter students into the program, have them retake the placement test, and students would resume the program where they need to be based on their skills.

Authentication Users can log in directly to Imagine Learning with an account name and password, or they can use single sign-on if the user has an existing identity provider. Imagine Describe how the user logs Learning also has single sign-on integration for Clever and Education Elements users. into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network 106

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User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data It is possible through Imagine Learning to manually generate login and password Source information. The examples given are also ways the information originates: SIS using ETL, and SIS generates CSV file and sends it to the vendor. Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data The student accounts are generated at the school level. The students are manually (frequency) imputed during their initial training.

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department

List Department of where the data originates

Data Manager Frances Bynum deploys the icon to the desktop.

List person responsible for Data Management (name, email, phone)

Password Reset Please contact Lisa Falcone for information regarding password reset. Her email is [email protected] Describe process for users to complete password reset

Examples There is a school point person that manages the program at the school level.  Students - School Designated admin through the application

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 Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements If you are installing a Media Server at the school or district level: l Windows XP, Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server Describe browser technical 2012, or Windows Server 2012 R2 requirements (include browser versions) If you are installing a Media Server on a user workstation: l Windows XP, Windows 7 Examples or later l Mac OS X 10.6 or later

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements Unity plug in

Describe any plugins or non- standard technical configurations

 Java  Flash Computer /Device Compatible with desktop and laptop computers. Requirements iPad requirements: iPad 2 or newer, iPad Mini, iOS 6 or later Describe recommended devices and specifications for Chromebook requirements: Intel x86-based, Chrome OS the application Android tablet requirements: Nexus, Kindle Fire HD and HDX, Galaxy Tab serires, Examples Android operating system version 4,0 (Ice Cream Sandwhich) or later

 Windows 7 Microsoft tablet requirements: Surface series, Lenovo, Windows RT 8.1 operating  Macintosh 10.5 system  Chrome X.X

Other Dependencies Students should each wear a set of headphones while using Imagine Learning to have the most opportunities to interact with the program and practice reading aloud. Describe other Dependencies

Examples

 Application requires headphone or speakers

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 Application requires download of digital content (ebooks) IT Service Department Imagine Learning’s customer service and support can be contacted in the following ways: List IT Department that is responsible for technical  Toll-Free Phone Support: 1-866-ILSUPPORT (1-866-457-8776) support  Email: [email protected]  FAQ: Available at support.imaginelearning.com  Remote Desktop Support: Available at support.imaginelearning.com or help.imaginelearning.com  Issue Submission: Visit www.imaginelearning.com and click “Contact Us” from the top menu. In the drop-down menu, select “Product support” and leave a comment. Educational Support Consultants: Direct phone numbers for local or regional educational support consultants are available upon request.

IT Service Department Frances Bynum, initial uploading of teacher and student data files. Contact [email protected] List main IT contact (name, email, phone)

Notes (Imagine Learning) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

iReady

Application/Software Information (iReady) Service Category Instructional Software – Web Based

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name iReady Reading and Math

List the product name(s)

Company Info Curriculum Associates

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Provide information about the Company

Website http://www.curriculumassociates.com/products/iready/diagnostic- instruction.aspx List the main website

Date Purchased September, 2011 (some schools at different times) – Mary Bethune was first School Include the data purchased (or when the contract begins)

Contract Renewal Each Fall (upon School Starting)

List date(s) that the contract must be renewed Vendor Contact Information Cristal Doherty | Northern Ohio Sales Representative List main vendor contact (usually Sales Rep) Curriculum Associates | [email protected]

C: 216.548.7601 | F: 800.846.2453

Vendor (other supports) Managers will be school based

List project manager and other people engaged in the contract. Include email/phone

Contract Link This is on file in Academics Office

Add a link to the existing contract and Statement of Work

Licensing Select K-8 Schools

Describe the licensing (or reference the contract with licensing information)

Information Updated August 27, 2015

Identify the date that this information was updated

Instructional Information (iReady) Availability Select K-8 School Staff

Describe who can access this application, Select Principals resource or service Select Instructional Coaches  District  School Select Curriculum Instruction Specialists  Special Education Students in a specific school Grade Bands K-8 (select schools)

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Describe which grade levels the application or resource is going to be utilized

Instructional Area Instructional supplement to reading and math instruction in grades K-8. The tool provides differentiated support and Describe the instructional area where the teachers can prescribe lessons, assess student understanding application or resource will be utilized and allow students to build skills at their own pace. Examples

 Mathematics  Science  Engineering Product Description Instructional supplement to reading and math instruction in grades K-8. The tool provides differentiated support and Describe the application or resource. teachers can prescribe lessons, assess student understanding and allow students to build skills at their own pace.

Research Justification Online Learning and Assessment Tool used for Differentiated Practice and Learning Support Describe the research that supports the use of this application for instruction.

Service/Resource Owner Early Childhood / Academics

List Department

Current Contact Nicole Vitale

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. Phone: 216.838.0234

Alignment(s) All ELA and Math CCSS for K-8 Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Diana Ehlert, Deputy Chief of Academic Resources, State and Federal Include approval info (include names, titles of Programs leaders that have approved the application, resource or service)

Professional Development (iReady) Teachers/Administrators Professional Development provided by consultant and building level Describe what resources are available for support. teacher/administrator professional development. Include links to online resources or other documentation. Students Support/ “help” links available on providers website Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Support/ “help” links available on providers website 111

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Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Support and “help” links available on providers website Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact [email protected] Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (iReady) Application Environment Hosted

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor See contract / Frances

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Separate login and password

Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency)

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Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department Frances Bynum

List Department of where the data originates

Data Manager Nicole Vitale

List person responsible for Data Management Each Building has a point person (name, email, phone)

Password Reset Login or point person

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements http://www.i-ready.com/support/i- ReadySystemRequirements.pdf Describe browser technical requirements (include browser versions) i-Ready requires the following settings for the web browser: Examples • JavaScript must be enabled.  IE 7.+ • Cookies must be enabled.  Safari 10.6+  Chrome • Pop-up must be allowed for cainc.i-ready.com and learn.i-  Firefox ready.com for teacher reports.

Plug In requirements

Describe any plugins or non-standard technical

configurations

 Java Adobe Flash Player 10.2.x thru 13.x.x are supported.  Flash

Computer /Device Requirements You can test your computers to see if they are running the

Describe recommended devices and required software by opening this Web page in a browser that specifications for the application will be used for i-Ready:

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Examples http://content.i-ready.com/client/systemcheck/

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies The following URL’s or IP addresses need to be added to the

Describe other Dependencies ‘safe list’ (often called the ‘white list’) on all Network Firewalls, Web Proxy Server and/or Content Filters: Examples

 Application requires headphone or speakers • *.iready.com  Application requires download of digital • login.i-ready.com content (ebooks) • cainc.iready.com • content.iready.com • learn.i-ready.com • 107.23.36.160 • 107.23.235.219

 107.23.236.179 • 107.23.148.70 • 107.23.204.186 • 107.23.229.104 • 54.191.63.27 • 54.191.72.255 • Ports to allow 443 and 80

Note: Please make sure [email protected] is added to your email client as a safesender in order to receive information about product updates.

IT Service Department

List IT Department that is responsible for technical support

IT Service Department Contact

List main IT contact (name, email, phone)

Notes (iReady) Additional Information Schools using iReady in 2015-16  Mary B. Martin  Charles A. Mooney

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Include any additional information that would be  Cleveland School of Arts Lower Campus helpful to the teachers, administrators, staff or  Marion-Sterling DoIT staff.  Mary B. Martin  Michael R. White  MLK-Law  Hannah Gibbons  Case  Alfred A Benesch  Ben Franklin

JAWS

Application/Software Information (JAWS) Service Category Instructional Software

List the category of the service, application, resource, or service

Product Name JAWS

List the product name(s)

Company Info Freedom Scientific

Provide information about the Company

Website http://www.freedomscientific.com/Products/Blindness/JAWS

List the main website

Date Purchased

Include the data purchased (or when the contract begins)

Contract Renewal n/a

List date(s) that the contract must be renewed

Vendor Contact Information 11800 31st Court North

CMSD Schools should not contact the vendor St. Petersburg, FL 33716 directly, please contact the CMSD Contact below. Phone: 800-444-4443 or 727-803-8000

US Sales: 888-666-6126

Fax: 727-803-8001

Vendor (other supports)

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List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing

Describe the licensing (or reference the contract with licensing information)

Information Updated February 2, 2015

Identify the date that this information was updated

Instructional Information (JAWS) Availability District - it is server-based but must be installed on individual machines Describe who can access this application, resource or service

Grade Bands K-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area All subject areas

Describe the instructional area where the application or resource will be utilized

Product Description From the website:

Describe the application or resource. JAWS, Job Access With Speech, is the world's most popular screen reader, developed for computer users whose vision loss prevents them from seeing screen content or navigating with a mouse. JAWS provides speech and Braille output for the most popular computer applications on your PC.

Research Justification This software provides accessibility to electronic text for students/adults with blindness – both through speech-to-text Describe the research that supports the use of and via Braille output with a compatible device. This this application for instruction. accessibility is critical so that students with visual impairments and/or total blindness can participate in the general education curriculum with their typical peers.

Service/Resource Owner Special Education Department

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List Department

CMSD Contact Jessica Baldwin

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-838-0217

Alignment(s) Aligned with principles of Universal Design for Learning Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Although we have some sort of District license, it is still unclear how Include approval info (include names, titles of many are available to be installed. leaders that have approved the application, resource or service)

Professional Development (JAWS) Teachers/Administrators http://www.freedomscientific.com/Services/TrainingAndCertificati Describe what resources are available for on teacher/administrator professional development. Include links to online resources or other documentation. Students Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other http://www.freedomscientific.com/Services/TrainingAndCertificati Describe resources that are available for staff on and other stakeholders. Include links to online resources and other documentation. Parents http://www.freedomscientific.com/Services/TrainingAndCertificati Describe what resources are available for on parents to learn how to use the application or resource, include links. PD Contact n/a Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (JAWS) Application Environment Server

Describe the type of application environment

Service Level Agreements with Vendor

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication One-time activation:

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Describe how the user logs into the http://www.freedomscientific.com/Support/Activation application/system. Include the login convention information.

User Authentication Data Source

Describe where the user login and password information originates

Updating User Data (frequency)

Describe the frequency that user data should be synchronized

Vendor contracted technical support - Customer Service available to all school users district-wide - call 800-656-6740.

In-house Application Technical frontline support point of contact is Frances Bynum

Notes (JAWS) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

KRA (Kindergarten Readiness Assessment)

Application/Software Information (KRA) Service Category Web based assessment application from the Ohio Department of Education List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Ohio Department of Education – KRA (Kindergarten Readiness Assessment) List the product name(s)

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Company Info Ohio Department of Education

Provide information about the Company

Website https://ohio.kready.org

List the main website

Date Purchased N/A

Include the data purchased (or when the contract begins)

Contract Renewal N/A

List date(s) that the contract must be renewed

Vendor Contact Information Ohio Department of Education – Office of Early Learning and School Readiness List main vendor contact (usually Sales Rep)

Vendor (other supports) N/A

List project manager and other people engaged in the contract. Include email/phone

Contract Link N/A

Add a link to the existing contract and Statement of Work

Licensing N/A

Describe the licensing (or reference the contract with licensing information)

Information Updated August 25, 2015

Identify the date that this information was updated

Instructional Information (KRA) Availability K Teachers

Describe who can access this application, resource or service

 District  School  Special Education Students in a specific school Grade Bands Kindergarten

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Describe which grade levels the application or resource is going to be utilized

Instructional Area Assessment

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description This web based application (and iPad app) is used to assess Kindergarten students upon entry to school. Describe the application or resource.

Research Justification N/A

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Ohio Department of Education Early Learning and School Readiness List Department

Current Contact Nicole Vitale

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-838-0234 Traci Inmon

[email protected]

Alignment(s) All Early Learning Standards Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Nicole Vitale, Office of Early Childhood Include approval info (include names, titles of Traci Inmon, Instructional Coach leaders that have approved the application, resource or service)

Professional Development (KRA) Teachers/Administrators Spring and summer Professional Development for K teachers Describe what resources are available for teacher/administrator professional development. Include links to online resources or other documentation. Students N/A

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Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other N/A Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents N/A Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact http://clevelandmetroschools.org/Page/3346 Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (KRA) Application Environment Hosted

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor N/A

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Teachers have assigned login

Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source Sent from KRA

Describe where the user login and password information originates

Examples

 SIS using ETL

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 SIS generates CSV file and send it to the vendor Updating User Data (frequency) N/A

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department Office of Early Childhood Education

List Department of where the data originates

Data Manager Ohio Department of Education and State Support Team

List person responsible for Data Management (name, email, phone)

Password Reset Through System

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Chrome

Describe browser technical requirements (include browser versions)

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements Java

Describe any plugins or non-standard technical Flash configurations

 Java  Flash Computer /Device Requirements Windows 7 or Newer

Describe recommended devices and Mac specifications for the application

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Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies N/A

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department Ohio Department of Education

List IT Department that is responsible for technical support

IT Service Department Contact N/A

List main IT contact (name, email, phone)

Notes (KRA) Additional Information K Teachers are given iPads to assess

Include any additional information that would be KRA binders can only be given to trained, credentialed teachers helpful to the teachers, administrators, staff or DoIT staff. Teachers must be trained and pass an online assessment to administer the KRA

Kickboard

Application/Software Information (Kickboard) Service Category

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Kickboard

List the product name(s)

Company Info Kickboard

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Provide information about the Company 935 Gravier Street Suite 1625

New Orleans, LA 70112

855.456.1946

[email protected]

Website www.kickboardforteachers.com

List the main website

Date Purchased August 14, 2015

Include the data purchased (or when the contract begins)

Contract Renewal

List date(s) that the contract must be renewed

Vendor Contact Information Melinda Snover

List main vendor contact (usually Sales Rep) [email protected]

Vendor (other supports) Amanda Schaap

List project manager and other people engaged [email protected] in the contract. Include email/phone

Contract Link Smartsheet

Add a link to the existing contract and Statement of Work

Licensing None specified

Describe the licensing (or reference the contract with licensing information)

Information Updated September 30, 2015

Identify the date that this information was updated

Instructional Information (Kickboard) Availability Warren Morgan, Phase II Investment Schools Network Leader

Describe who can access this application, Adalai Stevenson Almira resource or service Bolton East Tech  District  School Fullerton George Washington Carver

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 Special Education Students in a specific Glenville Marion-Sterling school Michael R. White Patrick Henry

Grade Bands K-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Instructional Management Tool

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description The Kickboard instructional management solution provides a foundation for school improvement, transformation, and Describe the application or resource. turnaround. The highly configurable, web-based platform helps schools create a performance based culture that leads to sustainable school improvement and long-term student success.

Research Justification Research shows that data is critical in school improvement planning, implementation, and evaluation. Describe the research that supports the use of this application for instruction. But data alone isn’t enough. The combination of Kickboard’s intuitive software platform and tailored coaching services equips educators to ask the right questions first.

We work side-by-side with schools to identify practical ways to include ongoing data analysis and action planning into existing school systems and routines until these habits becomes second nature.

Service/Resource Owner Network Leader, Investment Schools Phase II

List Department Phase II Investment Schools

Current Contact Warren Morgan, Network Leaders – Phase II

List main CMSD contact person’s name, email, & 1111 Superior Ave, 17th Floor phone. Also include school-based reps if applicable. [email protected] 216.838.0176

Alignment(s) Common Core Standards xxxxx ODE Standards xxxxxx

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ISTE NET.S XXXXXX Approval Diana Ehlert, Deputy Chief of Academic Resources Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Kickboard) Teachers/Administrators n/a Describe what resources are available for teacher/administrator professional development. Include links to online resources or other documentation. Students n/a Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other n/a Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Web-Based Access Describe what resources are available for parents to learn how to use the application or resource, include links.

PD Contact Provide information on how a teacher, school or Melinda Snover group of schools can coordinate professional development. [email protected]

Technical Information (Kickboard) Application Environment

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication

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Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source

Describe where the user login and password information originates

Examples

 SIS using automated data transfer  SIS generates CSV file and send it to the vendor Updating User Data (frequency)

Describe the frequency that user data should be synchronized

Examples

 Daily Electronic Data Transfer  Weekly  Semi-annually Data Management Department

List Department of where the data originates

Data Manager

List person responsible for Data Management (name, email, phone)

Password Reset

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements

Describe browser technical requirements (include browser versions)

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Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements

Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements

Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department

List IT Department that is responsible for technical support

IT Service Department Contact

List main IT contact (name, email, phone)

Notes (Kickboard) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

Naviance

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Application/Software Information (Naviance) Service Category Web-based Career and College Readiness Tool/Resource

List the category of the service, application, resource, or service

Product Name Naviance

List the product name(s)

Company Info Hobsons

Provide information about the Company

Website Staff- https://succeed.naviance.com/auth/signin

List the main website Students- https://connection.naviance.com/family- connection/auth/login*

*- each CMSD school has its own link- they can be access off the main website, under the students tab

Date Purchased Current 3 year contract ends 6/30/15

Include the data purchased (or when the contract Original purchase was the 2011-2012 school year begins)

Contract Renewal New 3 year contract begins 7/1/15

List date(s) that the contract must be renewed

Vendor Contact Information Tony DeJesus

CMSD Schools should not contact the vendor Sr. Strategic Account Manager | Hobsons directly, please contact the CMSD Contact below. 3033 Wilson Boulevard, Suite 500 | Arlington,VA 22201

P: 703.859.7337 | F: 703.859.7329

[email protected] |hobsons.com

Vendor (other supports) Maureen Tuchowski

List project manager and other people engaged Senior K12 Consultant | Hobsons in the contract. Include email/phone 3033 Wilson Boulevard, Suite 500 | Arlington, VA 22201

703.859.7506 | [email protected] | hobsons.com

Contract Link See attached renewal contract

Add a link to the existing contract and Statement of Work

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Licensing See attached renewal contract

Describe the licensing (or reference the contract with licensing information)

Information Updated See attached renewal contract

Identify the date that this information was updated

Instructional Information (Naviance) Availability Students, Parents, Administration, Teachers, Principals and identified community partners. Describe who can access this application, resource or service

Grade Bands Grades 7-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Career and College Readiness

Describe the instructional area where the application or resource will be utilized

Product Description Connecting Learning & Life

Describe the application or resource. Naviance is a comprehensive college and career readiness solution for middle and high schools that helps align student strengths and interests to post-secondary goals, and improve student outcomes.

Research Justification The attached report views the college and career readiness challenge through a multi-level “P-20” lens. It begins with a Describe the research that supports the use of description of the current national policy context for the this application for instruction. college and career readiness movement and set out a rationale for the P-20 perspective and reviews the growing body of literature on the issue. The literature review focuses first on the problems — the critical transition points where students fall off track, as well as the barriers that permeate the current system. It then moves to a discussion of solutions, with a review of evidence-based strategies for preparing students for post-secondary education and employment. It concludes with a description of a framework

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for assessing the extent to which a district’s policies and practices promote college and career readiness outcomes.

www.naviance.com Service/Resource Owner Curriculum and Instruction

List Department

CMSD Contact Cheryl Wright, Naviance Project Manager

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. Kate Schwab, Curriculum and Instruction Manager- Career and College Education Services

[email protected]

Alignment(s) National Counseling Standards Common Core Standards xxxxx Career and College Readiness Standards ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Karen Thompson, Deputy Chief of Curriculum and Instruction Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Naviance) Teachers/Administrators The Naviance Project Manager provides on-going professional Describe what resources are available for development to school counselors, teachers, administrators, and teacher/administrator professional principals. The Naviance website (www.naviance.com) also has a development. Include links to online resources plethora of resources – guide documents, videos and FAQs or other documentation. Students Students meet with school counselors and teachers to learn about the Describe what resources are available for system. Students are expected to complete tasks each year within the students to learn how to use the application or Naviance system resource. Include links. Staff/Other The Naviance Project Manager provides on-going professional Describe resources that are available for staff development to school personnel, parents and identified community and other stakeholders. Include links to online partners/organizations resources and other documentation. Parents Professional Development opportunities are provided to parents Describe what resources are available for through Parent Universities, through SPO meetings and requested parents to learn how to use the application or trainings from the buildings resource, include links. PD Contact Contact the Naviance Project Manager and/or work with school counselor

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Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (Naviance) Application Environment Web-based access, client hosted

Describe the type of application environment

Service Level Agreements with Vendor See attached contract

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication CMSD staff – CMSD network username and self-generated password Describe how the user logs into the application/system. Include the login convention CMSD students- CMSD network username, and formulated information. password (first initial of first name (uppercase), lunch pin, and first initial of first name (twice, lowercase)

User Authentication Data Source SIS generates CSV file and sends to vendor

Describe where the user login and password information originates

Updating User Data (frequency) Daily

Describe the frequency that user data should be synchronized

Data Management Department EMIS/SIS- Student Accountability

List Department of where the data originates

Data Manager Cheryl Wright, Naviance Project Manager

List person responsible for Data Management Dan Tuma, Senior Systems Analyst (name, email, phone)

Password Reset Resets are at the District level, reset by Naviance Project Manager Describe process for users to complete password reset

Browser Requirements Chrome is preferable

Describe browser technical requirements (include browser versions)

Plug In requirements

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Describe any plugins or non-standard technical configurations

Computer /Device Requirements Chrome

Describe recommended devices and specifications for the application

Other Dependencies N/A

Describe other Dependencies

IT Service Department Rosie Tufts

List IT Department that is responsible for technical support

Notes (Naviance) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

NWEA

Application/Software Information (NWEA) Service Category  Instructional Software  Instructional Hardware List the category of the service, application,  IT Service resource, or service

Product Name Northwest Evaluation Association (NWEA)

List the product name(s)

Company Info Founded by educators nearly 40 years ago, Northwest Evaluation Association™ (NWEA™) is a global not-for- Provide information about the Company profit educational services organization known for our flagship interim assessment, Measures of Academic Progress® (MAP®). More than 7,400 partners in U.S. schools, districts, education agencies, and international schools trust us to offer pre-kindergarten through grade 12 assessments that accurately measure student growth and learning needs, professional development that fosters 133

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educators’ ability to accelerate student learning, and research that supports assessment validity and data interpretation. To better inform instruction and maximize every learner’s academic growth, educators currently use NWEA assessments and items with nearly 10 million. Website https://www.nwea.org

List the main website

Date Purchased July 2, 2014 (annual contract)

Include the data purchased (or when the contract begins)

Contract Renewal Yearly 8/1/2015

List date(s) that the contract must be renewed

Vendor Contact Information Vendor# 661731 Northwest Evaluation Association CMSD Schools should not contact the vendor 121 NW Everett Street directly, please contact the CMSD Contact below. Portland, OR 97209 Vendor (other supports) Sylvia St. Cyr- [email protected], Account Exec Kevin Casey - [email protected], Sr Partner Support List project manager and other people engaged Dave Runnion- [email protected], Midwest Regional in the contract. Include email/phone Manager (503)624.1951 Contract Link

Add a link to the existing contract and Statement of Work

Licensing Refer to contract with licensing information

Describe the licensing (or reference the contract with licensing information)

Information Updated July 2, 2014

Identify the date that this information was updated

Instructional Information (NWEA) Availability  District  School Describe who can access this application,  Special Education resource or service  Gifted and Talented Grade Bands 1 through 12

Describe which grade levels the application or resource is going to be utilized

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Instructional Area  Math  Reading Describe the instructional area where the  Science application or resource will be utilized  English and Language Arts ELA Product Description  Differentiate instruction for every student  Pinpoint intervention and enrichment needs Describe the application or resource.  Accelerate students’ academic growth and achievement  Maximize classroom instructional time, staff resources, and budget  Target instructional and professional development time and resources  Originally developed by the Educational Testing Service (ETS), the Formative Assessment Item Bank has been acquired by NWEA in support of our mission: Partnering to help all kids learn.® The Formative Assessment Item Bank provides the flexibility and item variety necessary to create custom assessments at the district and classroom levels. Research Justification  Computer adaptive assessments developed and maintained using rigorous research-based Describe the research that supports the use of psychometric practices this application for instruction.  Original studies that explore the impact of educational programs and policies on students, teachers, and school systems as well as those that seek to improve measurement and assessment  Collaboration with think tanks, school districts, universities, and foundations  Data awards to student researchers and scholars  Visit- https://www.nwea.org/research/ Service/Resource Owner  Department of Organizational Accountability and Assessment List Department

CMSD Contact  LaTisha Grimes- [email protected] (216)838- List main CMSD contact person’s name, email, & 0159 phone. Also include school-based reps if applicable.

Alignment(s) Common Core Common Core Standards xxxxx Linking Study- https://www.nwea.org/resources/ohio-ogt-2012- ODE Standards xxxxxx linking-study/ ISTE NET.S XXXXXX Approval The Ohio Department of Education Include approval info (include names, titles of Cleveland Metropolitan School District- Julie Snipes Rea- Interim leaders that have approved the application, Deputy Chief of Organizational Accountability resource or service)

Professional Development (NWEA)

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Teachers/Administrators Knowledge Academy is an online tutorials, webinars and Describe what resources are available for documents- https://DestinationPD.NWEA.org teacher/administrator professional MAP Foundation Series- Full-day (6 hour) workshops; multi- development. Include links to online resources day workshop packages; combinations of 3 hour modules or other documentation. Data Coaching- Full day (6 hour) or multi-day (recommended); comprised of sessions with various small groups; conference call coaching sessions available as follow-up Events and Conferences- In person Students Knowledge Academy is an online tutorials, webinars and Describe what resources are available for documents- https://DestinationPD.NWEA.org students to learn how to use the application or Student Progress Report- MAP Reports resource. Include links. Staff/Other Knowledge Academy is an online tutorials, webinars and Describe resources that are available for staff documents- https://DestinationPD.NWEA.org and other stakeholders. Include links to online Grade Report, Progress Report, Descartes, etc. resources and other documentation. Parents Knowledge Academy is an online tutorials, webinars and Describe what resources are available for documents- https://DestinationPD.NWEA.org parents to learn how to use the application or Student Progress Report/ Parent Progress Report- MAP Reports resource, include links. PD Contact LaTisha Grimes- [email protected] Provide information on how a teacher, school or (216)838-0159 group of schools can coordinate professional Richard Buehner- [email protected] development. 216.838.0141 NWEA Tech Support- Telephone: 1-877-469-3287 Submit a Case: http://www.nwea.org/about-nwea/contact-support

Technical Information (NWEA) Application Environment Host- Web-based

Describe the type of application environment

Service Level Agreements with Vendor 24 hour- technical supports, disaster recovery, etc.

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Teachers login using their CMSD e-mail address and password created Describe how the user logs into the Students login using Lock-down browser and teacher assigned application/system. Include the login convention testing session code and password information.

User Authentication Data Source Assessment Department generates CSV file and upload it to the vendor’s portal Describe where the user login and password information originates

Updating User Data (frequency) Daily- for Testing results Weekly- for District updates/ testing window Describe the frequency that user data should be synchronized

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Data Management Department Assessment Department

List Department of where the data originates

Data Manager CMSD-LaTisha Grimes- [email protected] (216)838-0159 List person responsible for Data Management CMSD-Richard Buehner- (name, email, phone) [email protected] 216.838.0141 Password Reset  Log onto- https://cmsd-admin.mapnwea.org  Click: Forgot Username/Password Describe process for users to complete password  Information will be e-mailed instantaneously reset

Browser Requirements  IE 7+  Firefox Describe browser technical requirements (include browser versions)

Plug In requirements  Java  Flash Describe any plugins or non-standard technical configurations

Computer /Device Requirements  Windows  Chrome Describe recommended devices and  Macintosh specifications for the application

Other Dependencies  Application requires headphone or speakers  Application requires a mouse Describe other Dependencies  Optional: Text To Speech program IT Service Department  Assessment Department-CMSD  NWEA Tech Support- Telephone: 1-877-469-3287 List IT Department that is responsible for Submit a Case: http://www.nwea.org/about- technical support nwea/contact-support  CMSD- For computer problems, contact the CMSD Helpdesk: 216-432-6232 IT Service Department Contact  NWEA Tech Support- Telephone: 1-877-469-3287 Submit a Case: http://www.nwea.org/about- List main IT contact (name, email, phone) nwea/contact-support  CMSD- For computer problems, contact the CMSD Helpdesk: 216-432-6232

Notes (NWEA) Additional Information Results can be uploaded to Study Island application linking assessment results to that instructional resource. Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

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Application/Software Information (Read180) Service Category Instructional Software

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Read180

List the product name(s)

Company Info Scholastic

Provide information about the Company

Website http://www.scholastic.com/read180/read-180- experience/reading-program-design.htm List the main website

Date Purchased Pending 2015-2016 Contract

Include the data purchased (or when the contract begins)

Contract Renewal Pending

List date(s) that the contract must be renewed

Vendor Contact Information Nancy Rishel

List main vendor contact (usually Sales Rep) Account Executive

440-552-2654

[email protected]

Vendor (other supports) Implementation Manager

List project manager and other people engaged Nichole Sudano in the contract. Include email/phone 614-824-0423

[email protected]

Contract Link Glenville

Add a link to the existing contract and Statement Martin L. King of Work Max Hayes

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New Tech East

Washington Park

Licensing See Contract (licensing varies by school and by contract)

Describe the licensing (or reference the contract with licensing information)

Information Updated Pam Scott- September 30, 2015

Identify the date that this information was updated

Instructional Information (Read180) Availability Individual School Licenses

Describe who can access this application, resource or service

 District  School  Special Education Students in a specific school Grade Bands Read 180 - 4-12

Describe which grade levels the application or System 44 Next Generation- 3-12 resource is going to be utilized

Instructional Area Reading

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description READ 180: Designed to meet the needs of students whose reading achievement is below the proficient level, the system Briefly describe the application or resource. provides individualized and personalized instruction through adaptive instructional software, high-interest literature, whole- and small-group direct instruction in reading and writing skills, and algorithmic grouping support for data-driven differentiation. The core components of the system have been designed to

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address literacy and language problem areas for intensive, accelerated, and extensive reading

System 44 Next Generation: Delivers a personalized learning path through systematic instruction in phonics, decoding, word recognition, and writing. Educator Dashboards deliver unparalleled access to critical student performance and implementation data while the Groupinator™ simplifies differentiated instruction.

Research Justification Research-based phonics instruction for older students with the power of adaptive technology and age-appropriate, supportive Describe the research that supports the use of fiction and nonfiction text. this application for instruction.

Service/Resource Owner School based

List Department

Current Contact Pamela Scott, Program Manager-Academic Resources

List main CMSD contact person’s name, email, [email protected] phone 216.838.0133

Max Hayes – School Principal

Glenville –School Principal

Washington Park –School Principal

MLK – School Principal

Riverside – School Principal

Alignment(s) Lexile gain Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Diana Elhert, Deputy Chief of Academic Resources Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Read180) Teachers/Administrators Varies as described in Contract – see contract for details Describe what resources are available for teacher/administrator professional development. Include links to online resources or other documentation. 140

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Students The Stacks (ages 8-12) Describe what resources are available for http://www.scholastic.com/kids/stacks/ students to learn how to use the application or The Family Playground (ages 3-7) resource. Include links. http://www.scholastic.com/kids/stacks/ Staff/Other Teacher’s PD Section on Read180 Describe resources that are available for staff http://www.scholastic.com/teachers/ and other stakeholders. Include links to online resources and other documentation. Parents Read180 Family Portal Describe what resources are available for http://www.scholastic.com/read180/familyportal/ parents to learn how to use the application or Helping your Child with Read180 resource, include links. http://www.scholastic.com/read180/familyportal/familyportal/helping -your-child.html

PD Contact Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (Read180) Application Environment Client/Server

Describe the type of application environment Data is hosted on Scholastic Servers

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor None on File

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Implementation Manager

Describe how the user logs into the Nichole Sudano application/system. Include the login convention information. 614-824-0423

Examples [email protected]

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source Data from SIS is stored on SIS PROD1

Describe where the user login and password information originates

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Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency) Partner generated

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department School Level

List Department of where the data originates

Data Manager School Level

List person responsible for Data Management (name, email, phone)

Password Reset School Level

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements http://edproductsupport.scholastic.com/content/techsupport/ sam/documentation/Sys_Req_v2_3.pdf Describe browser technical requirements (include browser versions)

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements http://edproductsupport.scholastic.com/content/techsupport/ sam/documentation/Sys_Req_v2_3.pdf Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements http://edproductsupport.scholastic.com/content/techsupport/ sam/documentation/Sys_Req_v2_3.pdf

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Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies Varies by School

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department Implementation Manager

List IT Department that is responsible for Nichole Sudano technical support 614-824-0423

[email protected]

IT Service Department Contact Implementation Manager

List main IT contact (name, email, phone) Nichole Sudano

614-824-0423

[email protected]

Notes (Read180) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

Reading A-Z

Application/Software Information (Reading A-Z) Service Category Instructional Software List the category of the service, application, resource, or service Product Name Reading A-Z a product of the Learning A-Z Company List the product name(s) Company Info Reading A-Z is dedicated to working with teachers to give them Provide information about the Company the resources they need to reach every child, on every learning level. All of the program’s readers, lessons, worksheets, interactive 143

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audio books, and other materials can be customized. This means every child can have what is most appropriate for his/her developmental level.

Reading A-Z strives to provide educators, schools, and districts with effective, affordable, easy-to-use tools that meet all the needs in today's diverse student population. And we are resolved to continue engaging with teachers and other educators to constantly improve and expand our learning solutions.

Learning A-Z Company Website http://www.readinga-z.com/ List the main website Date Purchased Please contact Jackie Cox and Karen H. Thompson, Include the data purchased (or when the contract Deputy Chief of Curriculum and Instruction begins) Contract Renewal Please contact Jackie Cox and Karen H. Thompson, List date(s) that the contract must be renewed Deputy Chief of Curriculum and Instruction

Vendor Contact Information Jane Harlamert [email protected] (614-783-4244) CMSD Schools should not contact the vendor directly, please contact the CMSD Contact below. Vendor (other supports) Cheryl Shelton ([email protected]) List project manager and other people engaged 216-701-5813 in the contract. Include email/phone Karen H. Thompson, Deputy Chief of Curriculum and Instruction Contract Link Please contact Jackie Cox and Karen H. Thompson, Add a link to the existing contract and Statement Deputy Chief of Curriculum and Instruction of Work Licensing Please contact Jackie Cox and Karen H. Thompson, Describe the licensing (or reference the contract Deputy Chief of Curriculum and Instruction with licensing information) Information Updated January 23, 2015 Identify the date that this information was updated

Instructional Information (Reading A-Z) Availability PreK – 6th grade Teachers(Reading level PreK-6th and content Describe who can access this application, complexity to 9th grade) resource or service Intervention Specialists Academic Superintendents Principals Parents Assistant Principals All with Schoolnet access Grade Bands Reading level PreK-6 grade and content complexity to 9th Describe which grade levels the application or grade) resource is going to be utilized Instructional Area All Content Areas: Describe the instructional area where the  English Language Arts application or resource will be utilized  Mathematics  Science 144

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 Social Studies  Fine Arts  Physical Education Product Description Computer based Describe the application or resource. Research Justification Providing Differentiated Reading Instruction to Meet the Describe the research that supports the use of Individual Needs of Students this application for instruction. By Adria F. Klein (http://www.readinga- z.com/updates/reading_az_white_paper.pdf)

Service/Resource Owner Curriculum and Instruction List Department CMSD Contact Cheryl Shelton [email protected] List main CMSD contact person’s name, email, & 216-701-5813 phone. Also include school-based reps if applicable. Alignment(s)  Learning A-Z is All materials on Reading A-Z are Common Core Standards xxxxx correlated to the Common Core State Standards ODE Standards xxxxxx  Reach the objectives corresponding to the Anchor ISTE NET.S XXXXXX Standards for Reading  Focus on reading comprehension that promotes development of higher-order thinking skills  Instructional and assessment tools for phonics, phonological awareness, vocabulary, and fluency

Approval Eric Gordon, CEO Include approval info (include names, titles of Dr. Michelle Pierre-Farid, CAO leaders that have approved the application, Karen H. Thompson, Deputy Chief of Curriculum and Instruction resource or service)

Professional Development (Reading A-Z) Teachers/Administrators On-site workshops, videos, recorded classes, e-learning or Describe what resources are available for facilitated webinars tailored to ensure a successful teacher/administrator professional implementation and ongoing partnership. development. Include links to online resources https://accounts.learninga- or other documentation. z.com/accountsweb/training/video.do

Students With options ranging from the following: Describe what resources are available for  downloadable, printable, and projectable students to learn how to use the application or materials resource. Include links.  online interactive student resources, Learning A-Z can be used anytime, anywhere.  resources can be customized and then taken home or distributed through tutoring and summer school programs.  online resources can be accessed from home, at the library, or anyplace a student has a connection to the Web, providing opportunities for practice like never before. For students to excel in the 21st century — from schools to homeschooling

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environments — having wide and varied access to a large variety of learning resources is a necessity. Staff/Other  Books, videos and resources correlated to state and Describe resources that are available for staff Common Core Standards and other stakeholders. Include links to online  Reading lessons, decodable books, reader's theater resources and other documentation. scripts, reading worksheets and assessments  Leveled readers spanned across 27 levels of difficulty  Fluency passages to improve reading rate, accuracy and expression  Phonological awareness and phonics lessons, flashcards, worksheets  Vocabulary books, graphic organizers, word sorts and other vocabulary resources

https://accounts.learninga- z.com/accountsweb/training/video.do

Parents Online resources can be accessed from home, at the Describe what resources are available for library, or anyplace a student has a connection to the Web, parents to learn how to use the application or providing opportunities for practice like never before. resource, include links. Free public webinars via [email protected]. PD Contact Contact Cheryl Provide information on how a teacher, school or Shelton([email protected] 216- group of schools can coordinate professional 701-5813, Jane Harlamert [email protected] development. (614-783-4244), [email protected]. Academic Superintendents, Instructional Coach or

Technical Information (Reading A-Z) Application Environment Computer Based Describe the type of application environment Service Level Agreements with Vendor Please contact Jackie Cox and Karen H. Thompson, Describe the agreements about uptime, technical Deputy Chief of Curriculum and Instruction supports, disaster recovery, etc… Authentication  Teachers login using their CMSD Network User name Describe how the user logs into the and password application/system. Include the login convention  Teachers login using their CMSD Schoolnet User name information. and password  Students login using their CMSD Lunch Pin as their user name and password in Schoolnet

User Authentication Data Source Schoolnet Describe where the user login and password information originates

Updating User Data (frequency)  Daily ELT Describe the frequency that user data should be synchronized

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Data Manager Mike DeFabbo List person responsible for Data Management (name, email, phone) Password Reset  Students - School Designated admin through the Describe process for users to complete password application reset  Teachers/Administrators - Help Desk or Self

Browser Requirements  IE 7.+ Describe browser technical requirements (include  Chrome browser versions)  Plug In requirements  Java Describe any plugins or non-standard technical  Flash configurations

Computer /Device Requirements  Windows 7 Describe recommended devices and  Chrome X.X specifications for the application

Other Dependencies  Application requires viewing of digital content Describe other Dependencies

IT Service Department Department of Technology List IT Department that is responsible for technical support IT Service Department Contact All software application issues should be initiated through a List main IT contact (name, email, phone) Service Desk request. To initiate a Service Desk request, send an email message to [email protected] or by phone (216) 432-6232.

Notes (Reading A-Z) Additional Information Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

Renaissance Learning

Application/Software Information (Renaissance Learning) Service Category  Instructional Software List the category of the service, application, resource, or service Examples  Instructional Software  Instructional Hardware  IT Service Product Name Accelerated Reader 147

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List the product name(s) Star Reader Star Early Literacy English in a Flash Company Info Renaissance Learning –(Accelerated Reader, Star Early Literacy Provide information about the Company and English in a Flash)

STAR assessments provide the most valid, reliable, actionable data in the least amount of testing time—usually 20 minutes or less. That empowers educators to focus on what matters most— individualizing instruction to accelerate learning for all students. Accelerated Reading, STAR Reading and STAR Early Literacy, gives educators valid, reliable, actionable data in the least amount of testing time. It’s perfect for screening, benchmarking, student growth measurement, progress monitoring, and instructional planning. Educators have immediate access to the data and insights they need to improve student outcomes.

STAR Early Literacy is the most widely used computer-based diagnostic assessment for determining early literacy and numeracy progress for emerging readers in grades PreK-3.

STAR Reading's research-based test items meet the highest standards for reliability and validity, giving teachers the actionable data they need in four major skill areas:

 Foundational Skills  Reading Informational Text  Reading: Literature  Language English in a Flash helps students learn high frequency (e.g., monkey), low frequency (e.g., orangutan) and content- area (e.g., mammal) vocabulary necessary for success in school. By focusing on vocabulary words before placing them in context, students with low vocabulary, including English language learners (ELLs), improve listening, speaking, reading, and writing in English. TEACH - Empowers teachers to: Core Progress Monitoring for Reading spans the learning continuum from pre-K through grade 12, identifying the progression of skill mastery needed for college and career readiness. Two editions are available to optimize alignment with each state’s standards. Core Progress Reading includes 11 domains, 46 skill areas, and 716 grade-level skill statements. Core Progress Reading for Common Core aligns to the organization of the CCSS, with new domains, skill areas, and skill statements for each standard—within each grade and from grade to grade. Learning progressions map the inter-related prerequisite skills needed to further conceptual understanding and include resources to help students achieve mastery. Assessments tell you what students know. Core Progress learning progressions for reading and tell you what students are ready to learn next on an empirically validated learning continuum.

LEARN-Students need to practice the right skills in the right way, and that means continuous feedback on their work. But teachers can’t always be there. The tools make it easy for students to get immediate

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feedback and for teachers to get a quick but complete picture of each student’s progress. Then the tools point to what’s needed next. Whether forming student groups or creating personalized learning paths, teachers get the strategies they need to personalize instruction. The tools help set a constant course for achieving the goals of Common Core and state standards in any learning environment.

SERVICES-To be highly effective, educators need both targeted instruction and ongoing support. Renaissance Learning offers a variety of professional development services that can be blended to meet each school’s unique needs. We help educators understand and implement research-based strategies proven to create highly effective learning environments.

Website http://www.renaissance.com/ List the main website Date Purchased Please contact Jackie Cox and Karen H. Thompson, Include the data purchased (or when the contract Deputy Chief of Curriculum and Instruction begins) Contract Renewal Please contact Jackie Cox and Karen H. Thompson, List date(s) that the contract must be renewed Deputy Chief of Curriculum and Instruction

Vendor Contact Information Tom McLaughlin ([email protected]) List main vendor contact (usually Sales Rep) Tom McLaughlin 216-407-0144 (866) 527-6200 Vendor (other supports) Karen H. Thompson, Deputy Chief of Curriculum and List project manager and other people engaged Instruction in the contract. Include email/phone Contract Link Please contact Jackie Cox and Karen H. Thompson, Add a link to the existing contract and Statement Deputy Chief of Curriculum and Instruction of Work Licensing Please contact Jackie Cox and Karen H. Thompson, Describe the licensing (or reference the contract Deputy Chief of Curriculum and Instruction with licensing information) Information Updated October 1, 2015 Identify the date that this information was updated

Instructional Information (Renaissance Learning) Availability Star Reading and Star Early Literacy are available to all Describe who can access this application, CMSD Schools for the 2015-16 school year. resource or service Accelerated Reader and Accelerated Reader 360 are  District available to select schools.  School  Special Education Students in a specific Accelerated Reader school Adlai E Stevenson School Andrew J Rickoff School Artemus Ward School Buhrer School

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Case School Charles A Mooney School Charles Dickens School Charles W Eliot School Clark School Daniel E Morgan School Design Lab Early College @ Health Careers East Clark School Euclid Park School Franklin D Roosevelt Academy H. Barbara Booker School Iowa-Maple School John F Kennedy Campus John Hay High School Joseph M Gallagher School Marion C Seltzer School Marion Sterling School Mary B Martin - STEM Michael R White - STEM Miles Park School Nathan Hale School New Tech West @ Max Hayes Orchard STEM Sunbeam School Wade Park School Warner Girls Leadership Academy Waverly School Wilbur Wright School Willow School

Accelerated Reader 360 Benjamin Franklin Clara E. Westropp Cleveland School Of The Arts @ H E Davis Denison Paul L Dunbar @ Kentucky Douglas MacArthur Girls' Leadership Academy Garfield George Washington Carver Louis Agassiz Louisa May Alcott Oliver H. Perry Riverside Scranton Success Tech Academy

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Watterson-Lake Whitney M. Young Leadership Academy William Cullen Bryant Grade Bands Pre K – 12 Describe which grade levels the application or resource is going to be utilized Instructional Area All Content Areas Describe the instructional area where the application or resource will be utilized Examples  Mathematics  Science  Engineering Product Description Computer based Describe the application or resource. Research Justification At Renaissance Learning, they believe research is essential for Describe the research that supports the use of continuous improvement. Throughout Renaissance Learning‘s this application for instruction. history they have invested heavily in research and gathered a body of knowledge unrivalled among similar companies. Renaissance Learning takes great pride in their work with leading authors and advisors to ensure that our products are research based. Because of this, their tools have been favorably reviewed by the following respected organizations: National Center on Response to Intervention, Promising Practices Network, National Dropout Center/Network, National Center on Intensive Intervention

Service/Resource Owner Curriculum and Instruction List Department Current Contact Cheryl Shelton ([email protected]) List main CMSD contact person’s name, email, & 216-701-5813 phone. Also include school-based reps if Linda Germo, (Linda. [email protected] applicable. 440-477-0697

Tom McLaughlin 216-407-0144 (866) 527-6200 [email protected]

Alignment(s) Common Core Standards Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Eric Gordon, CEO Include approval info (include names, titles of Dr. Michelle Pierre-Farid, CAO leaders that have approved the application, Karen H. Thompson, Deputy Chief of Curriculum and resource or service) Instruction

Professional Development (Renaissance Learning)

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Teachers/Administrators PD on Demand videos, on site, AR Champion, Academic Describe what resources are available for Superintendents and principals teacher/administrator professional (http://www.renaissance.com/Customer-Center/On- development. Include links to online resources Demand; http://www.renaissance.com/resources/state- or other documentation. alignments; http://doc.renlearn.com/KMNet/R004221404GH81DD.pdf; http://www.renaissance.com/Resources/RTI and many more

Students Student Program Tour and Accelerated Reader Student App, Describe what resources are available for (http://www.renaissance.com/Resources/Videos) students to learn how to use the application or resource. Include links. Staff/Other PD on Demand Describe resources that are available for staff (http://www.renaissance.com/Customer-Center/On- and other stakeholders. Include links to online Demand; http://www.renaissance.com/resources/state- resources and other documentation. alignments; http://doc.renlearn.com/KMNet/R004221404GH81DD.pdf; http://www.renaissance.com/Resources/RTI and many more Parents Renaissance Home Connect, which emails parents a virtual Describe what resources are available for book shelf the books and quiz results completed by his or parents to learn how to use the application or her student. On-line Parent Resource Guides are available resource, include links. for each of the Renaissance learning tools. There are English and Spanish version of each guide(http://www.renaissance.com/Resources/Parents)

PD Contact Provide information on how a teacher, school or Office of Professional Development website, On-site group of schools can coordinate professional workshops, videos, and webinars development. (http://www.renaissance.com/Resources/Videos)

Technical Information (Renaissance Learning) Application Environment client/server Describe the type of application environment - hosted - client/server - Software Installation - other Service Level Agreements with Vendor Please contact Jackie Cox and Karen H. Thompson, Describe the agreements about uptime, technical Deputy Chief of Curriculum and Instruction supports, disaster recovery, etc… Authentication  Teachers login using their CMSD Network User name Describe how the user logs into the and password application/system. Include the login convention  Students login using their CMSD Lunch Pin as their user information. name and password Examples  Teachers login using their CMSD Network User name and password

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 Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source SIS generates CSV file and send it to the vendor Describe where the user login and password information originates Examples  SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency)  Daily ELT Describe the frequency that user data should be synchronized Examples  Daily ELT  Weekly  Semi-annually Data Management Department Department of Information Technology List Department of where the data originates Data Manager Department of Information Technology List person responsible for Data Management (name, email, phone) Password Reset  Students - School Designated admin through the Describe process for users to complete password application reset  Teachers/Administrators – AR Champion or Self Service Examples Password Reset  Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements  Internet Explorer 9.x-11.x (Win) Describe browser technical requirements (include browser versions) Examples  IE 7.+  Chrome 26 or later (Win & Mac)  Safari 10.6+  Chrome  Firefox Plug In requirements  Java Describe any plugins or non-standard technical  Flash configurations  Java  Flash Computer /Device Requirements  Windows 7 Describe recommended devices and  Chrome X.X specifications for the application Examples  Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies  Application requires viewing of digital content and Describe other Dependencies submit quiz answers

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Examples  Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department Department of Technology List IT Department that is responsible for technical support IT Service Department Contact Contact the Service Desk List main IT contact (name, email, phone) ([email protected]) or 216-432-6232

Notes (Renaissance Learning) Additional Information Each school has an AR Champion which is a great resource Include any additional information that would be for questions and help implementing Accelerated Reader helpful to the teachers, administrators, staff or and Star assessments. DoIT staff.

Ripple Effects

Application/Software Information (Ripple Effects) Service Category Instructional Software List the category of the service, application, resource, or service

Product Name Ripple Effects List the product name(s) Company Info Founded in 1997, and initially funded by angel investors, Provide information about the Company including prominent philanthropists, Ripple Effects is a woman owned company (WMBE) dedicated to using emerging technologies to prevent social injury and promote school and life success for children, youth and the adults who work with them. Website rippleeffects.com List the main website Date Purchased 2010 Include the data purchased (or when the contract begins) Contract Renewal List date(s) that the contract must be renewed Vendor Contact Information Lew Brentano CMSD Schools should not contact the vendor 888-259-6618 directly, please contact the CMSD Contact below. [email protected] Vendor (other supports) List project manager and other people engaged in the contract. Include email/phone Contract Link N/A Add a link to the existing contract and Statement of Work Licensing 1 license per school 154

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Describe the licensing (or reference the contract with licensing information) Information Updated October 2015 Identify the date that this information was updated

Instructional Information (Ripple Effects) Availability Planning Center Aides in schools Describe who can access this application, resource or service

Grade Bands Elementary Describe which grade levels the application or High School resource is going to be utilized Instructional Area Planning Centers Describe the instructional area where the application or resource will be utilized

Product Description Ripple Effects for Kids is a research-based tool to help children Describe the application or resource. build resilience and handle the non-academic issues that get in the way of school success. 175 engaging, interactive, reading- independent tutorials build key social-emotional abilities that are more connected to school success than IQ: self- understanding, empathy, impulse control, management of feelings, assertiveness, decision-making and connection to community. The result is kids who know themselves, stand up for their beliefs, solve problems, feel for and connect with diverse others — and do well in school. An evidence-based, reading-independent tool, Ripple Effects for Teens includes 403 reading independent tutorials that provide personalized guidance that zeroes in on the particular risk and protective factors that affect student behavior, motivation, learning and connectedness. It provides cognitive-behavioral training to turn students around. Research Justification Seven RCTs of Ripple Effects have collected data on GPA. Ripple Describe the research that supports the use of Effects students had statistically significant increases in GPA this application for instruction. compared to the control group, in 4 of the 7 studies. Ripple Effects students had grades that ranged from one-third to nearly a full point higher, on a four point scale. Service/Resource Owner Humanware List Department CMSD Contact Denine Goolsby List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if 838-0107 applicable. Alignment(s) Social Emotional Learning Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX 155

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Approval Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Ripple Effects) Teachers/Administrators Describe what resources are available for teacher/administrator professional development. Include links to online resources or other documentation. Students Aide directed Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (Ripple Effects) Application Environment Software Describe the type of application environment Service Level Agreements with Vendor expired Describe the agreements about uptime, technical supports, disaster recovery, etc… Authentication Describe how the user logs into the application/system. Include the login convention information.

User Authentication Data Source Describe where the user login and password information originates

Updating User Data (frequency) Describe the frequency that user data should be synchronized

Data Management Department List Department of where the data originates

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Data Manager List person responsible for Data Management (name, email, phone) Password Reset Describe process for users to complete password reset

Browser Requirements Describe browser technical requirements (include browser versions)

Plug In requirements Describe any plugins or non-standard technical configurations

Computer /Device Requirements Describe recommended devices and specifications for the application

Other Dependencies Describe other Dependencies

IT Service Department List IT Department that is responsible for technical support IT Service Department Contact All software application issues should be initiated through a List main IT contact (name, email, phone) Service Desk request. To initiate a Service Desk request, send an email message to [email protected] or by phone (216) 432-6232.

Notes (Ripple Effects) Additional Information Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

School Messenger

Application/Software Information (School Messenger) Service Category Communication service List the category of the service, application, resource, or service Examples  Instructional Software  Instructional Hardware  IT Service Product Name School Messenger

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List the product name(s) Company Info 718 University Avenue, Los Gatos , CA 95032 Provide information about the Company www.schoolmessenger.com Service to school districts for them to contact their families and staff with information via telephone, SMS texting, email, social media, and the ability to post to Facebook and Twitter. Website https://asp.schoolmessenger.com/cleveland List the main website Date Purchased 06/30/2008 Include the data purchased (or when the contract Original RFP #20631 begins) Contract Renewal Expires: 07/31/2016 List date(s) that the contract must be renewed Vendor Contact Information Charlie Babb List main vendor contact (usually Sales Rep) Vendor (other supports) For School Messenger, Charlie Babb, List project manager and other people engaged [email protected] (888) 527-5225 (ext. 203) in the contract. Include email/phone For CMSD: Contract Link See Company information Add a link to the existing contract and Statement of Work Licensing Unlimited usage, ongoing 24/7 support Describe the licensing (or reference the contract with licensing information) Information Updated 01/16/2015 Identify the date that this information was updated

Instructional Information (School Messenger) Availability Administration and Principals and school personnel selected by Describe who can access this application, each Principal resource or service  District  School  Special Education Students in a specific school Grade Bands All Grade levels and all District Facilities. Describe which grade levels the application or resource is going to be utilized Instructional Area N/A. Describe the instructional area where the application or resource will be utilized Examples  Mathematics  Science  Engineering

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Product Description School Messenger is a web application that schools can use as a Describe the application or resource. notification service to deliver messages to parents and District staff’s telephones and cell phones. Trained staff will go to the specially made School Messenger website for Cleveland and enter the school’s user name and password. This will access the school’s account. Then they will build lists of households to be contacted (as needed), record a message by having the system call their telephone and then schedule the message for broadcast. After the message has run, the system can send a report on how many people received the call, and how many didn’t and why they didn’t. For schools that have yet to obtain their own School Messenger account and be trained, they should fill out the official IVR form, available from District Communications, and send it, via District email to John Basalla or Mike Scott. Research Justification N/A Describe the research that supports the use of this application for instruction. Service/Resource Owner District Communications (For use) List Department Blessing Nwaozuzu’s office (For upload & technical information) Current Contact To use the system: John L. Basalla, List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if (216) 701-4529 applicable. Mike Scott, [email protected] (216) 838-0094

For student information uploads: Suzanne Farkas For staff information uploads: Gary Nagorney & Marcia Logan Alignment(s) N/A Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Blessing Nwaozuzu’s office Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (School Messenger) Teachers/Administrators From CMSD Describe what resources are available for District Communications: John L. Basalla, Mike Scott teacher/administrator professional Can provide training and printed documents development. Include links to online resources or other documentation. School Messenger Support : [email protected] 1-800-920-3897

Students Not for student use

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Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other School Messenger Support. Describe resources that are available for staff [email protected] 1-800-920-3897920-3897 and other stakeholders. Include links to online resources and other documentation. Parents Not for parental use, except in responding to surveys or calls Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact N/A . Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (School Messenger) Application Environment Hosted. CMSD sends data to School Messenger daily. Describe the type of application environment - hosted - client/server - Software Installation - other Authentication Go to: https://asp.schoolmessenger.com/cleveland Describe process for users to login to the Enter user name and password application Examples Network Authentication Application generated login and password User Created Login and password Service Level Agreements with Vendor Multiple facilities to insure redundancy. Describe the agreements about uptime, technical supports, disaster recovery, etc… Authentication Only approved staff should log in. Describe how the user logs into the Go to: https://asp.schoolmessenger.com/cleveland application/system. Include the login convention Enter user name and password information. Examples  Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source Vendor sends a spreadsheet to the CMSD. CMSD fills it out and Describe where the user login and password that has all user account information. CMSD adds users at will. information originates For special lists, a CSV comma-delimited file is necessary. Examples  SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency) Daily

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Describe the frequency that user data should be synchronized Examples  Daily ELT  Weekly  Semi-annually Data Management Department For student information: Blessing Nwaozuzu’s office List Department of where the data originates For staff information: Gary Nagorney and Marcia Logan Data Manager For School Messenger: Call School Messenger support 1-800- List person responsible for Data Management 920-3897. (name, email, phone) For CMSD: Password Reset Access your account and change the password Describe process for users to complete password OR reset Click “Forgot your password” on the front page of the School Examples Messenger web site.  Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Internet Explorer, Chrome Describe browser technical requirements (include browser versions) Examples  IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements Data transfer uses a Java upload Describe any plugins or non-standard technical For further information, contact School Messenger Support configurations [email protected] 1-800-920-3897920  Java  Flash Computer /Device Requirements School Messenger recommendation Describe recommended devices and Use Windows 7 (because it is supported by Microsoft) specifications for the application Examples  Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies Need speakers to hear recorded messages the user has saved. Describe other Dependencies Examples  Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department For School Messenger: List IT Department that is responsible for [email protected] 1-800-920-3897920 technical support IT Service Department Contact For School Messenger: School Messenger Support, which has List main IT contact (name, email, phone) multiple people who can help. 161

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[email protected] 1-800-920-3897

Notes (School Messenger) Additional Information From School Messenger: Include any additional information that would be School Messenger is priced on a per-student basis. Therefore, if helpful to the teachers, administrators, staff or the CMSD enrollment increases, the overall cost will rise. DoIT staff. School Messenger does not charge for any of the Staff contacts.

SchoolNet

Application/Software Information (Schoolnet) Service Category Instructional Management System

List the category of the service, application, resource, or service

Product Name Schoolnet

List the product name(s)

Company Info Pearson: International media company with businesses in education, strategic business information, international television Provide information about the Company production and consumer publishing.

Website https://cleveland.schoolnet.com/Authentication.aspx?mode=login

List the main website

Date Purchased May 2004

Contract Renewal May 2017

Vendor Contact Information Shelly Thompson, Senior Account General Manager, 216.256.8590

CMSD Schools should not contact the vendor directly, please contact the CMSD Contact below.

Vendor (other supports) Kathleen Myers, Implementation Manager, 618.792.7552

List project manager and other people engaged in the contract. Include email/phone

Contract Link On file with Daniela Rizea, Organizational Accountability

Add a link to the existing contract and Statement of Work

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Licensing Schoolnet Intervention Tools, NWEA Formative Assessment Item Bank, Maintenance IMS & Outreach, Hosting, CS Support. Up to Describe the licensing (or reference the 43,000 students. contract with licensing information)

Information Updated June 1, 2014

Identify the date that this information was updated

Instructional Information (Schoolnet) Availability All District Leadership, Academic Staff and Students

Describe who can access this application, resource or service

 District  School  Special Education Students in a specific school Grade Bands All

Describe which grade levels the application or resource is going to be utilized

Instructional Area All

Describe the instructional area where the application or resource will be utilized

Product Description Schoolnet Instructional Management Suite (IMS) enables districts to improve student achievement and drive efficiencies Describe the application or resource. by bringing together all of the district's programs and initiatives around assessments, curriculum, instruction, reporting and analysis into a single user-friendly platform. Schoolnet IMS empowers educators to make informed instructional decisions, deploy a standards-based curriculum to ensure consistent and rigorous instruction, and administer formative assessments to help educators identify needs, differentiate instruction, and track student progress every day.

Research Justification All data-informed research in regards to instruction.

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Organizational Accountability

List Department

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CMSD Contact Michael DeFabbo, [email protected], 216.838.0139 List main CMSD contact person’s name, email, & phone. Also include school-based reps if applicable.

Alignment(s) Current Ohio Standards and Common Core Standards as applicable. Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Michelle Pierre-Farid, CAO Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Schoolnet) Teachers/Administrators https://cleveland.schoolnet.com/HelpAndSupport.aspx?referrer=~%2F Describe what resources are available for main.aspx%3Fapp_tab_id%3D0e411b8d-3642-4bb5-a607- teacher/administrator professional 80f1d29f00e0 development. Include links to online resources or other documentation. Students https://cleveland.schoolnet.com/HelpAndSupport.aspx?referrer=~%2F Describe what resources are available for main.aspx%3Fapp_tab_id%3D0e411b8d-3642-4bb5-a607- students to learn how to use the application or 80f1d29f00e0 resource. Include links. Staff/Other https://cleveland.schoolnet.com/HelpAndSupport.aspx?referrer=~%2F Describe resources that are available for staff main.aspx%3Fapp_tab_id%3D0e411b8d-3642-4bb5-a607- and other stakeholders. Include links to online 80f1d29f00e0 resources and other documentation. Parents Available but not used. Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Contacts for PD are Instructional Coaches, Action Team Coaches, Provide information on how a teacher, school or Barrier Breakers, CIS’s, Peer Coaches, Curriculum and Instruction Team, group of schools can coordinate professional and Mike DeFabbo. development.

Technical Information (Schoolnet) Application Environment Hosted

Describe the type of application environment

Authentication Login same as network ID unless already in use, in which case the application created a login. All passwords are created by the Describe process for users to login to the system and then reset by user on login, except for students application whose passwords are preset and available to be reset by teachers.

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Service Level Agreements with Vendor

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Login through a website.

Describe how the user logs into the application/system. Include the login convention information.

User Authentication Data Source SIS using ETL and manual creation.

Describe where the user login and password information originates

Updating User Data (frequency) Daily ETL

Describe the frequency that user data should be synchronized

Data Management Department Students Services, Organizational Accountability

List Department of where the data originates

Data Manager Michael DeFabbo, [email protected], 216.838.0139 List person responsible for Data Management (name, email, phone)

Password Reset Student passwords must be reset by teacher. All other users can reset their password if their email address is correct in the Describe process for users to complete password system. Otherwise, user emails Mike DeFabbo and password is reset reset through an email.

Browser Requirements  MS Internet Explorer 10, which runs from MS Windows 7 and 8 machines Describe browser technical requirements (include  Apple Safari 6 for Apple OS X browser versions)  Apple Safari 6 for Apple iOS  Mozilla Firefox 3.6+ for MS Windows 7, MS Windows 8, and Apple OS X  Google Chrome 15+ for MS Windows 7, MS Windows 8, and Apple OS X Plug In requirements

Describe any plugins or non-standard technical configurations

Computer /Device Requirements  MS Internet Explorer 10, which runs from MS Windows 7 and 8 machines Describe recommended devices and  Apple Safari 6 for Apple OS X specifications for the application  Apple Safari 6 for Apple iOS

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 Mozilla Firefox 3.6+ for MS Windows 7, MS Windows 8, and Apple OS X Google Chrome 15+ for MS Windows 7, MS Windows 8, and Apple OS X

Other Dependencies Users can download files in type Microsoft Office and PDF. Video requires iFrame support. Describe other Dependencies

IT Service Department None

List IT Department that is responsible for technical support

Notes (Schoolnet) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

SchoolWires

Application/Software Information (Schoolwires) Service Category Website - informational and marketing material

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Centricity 2

List the product name(s)

Company Info Schoolwires/blackboard

Provide information about the Company

Website Schoolwires.com/blackboard.com

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List the main website

Date Purchased 6/01/2012

Include the data purchased (or when the contract begins)

Contract Renewal Yearly on 7/01

List date(s) that the contract must be renewed

Vendor Contact Information Jamie Burgess -406.546.7031

List main vendor contact (usually Sales Rep) [email protected]

Vendor (other supports) Marsha Beatty - 814-272-5166

List project manager and other people engaged [email protected] in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing Licensed for one main site, 104 school sites, and template library. Mobile app is in process. Describe the licensing (or reference the contract with licensing information)

Information Updated

Identify the date that this information was updated

Instructional Information (Schoolwires) Availability District

Describe who can access this application, School resource or service Teacher  District  School Parent  Special Education Students in a specific Student school Potential families

Community

Grade Bands All

Describe which grade levels the application or resource is going to be utilized

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Instructional Area NA

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description Website CMS

Describe the application or resource.

Research Justification Not used for instruction

Describe the research that supports the use of this application for instruction.

Service/Resource Owner District Communications

List Department

Current Contact Roseann Canfora

List main CMSD contact person’s name, email, & phone. Also include school-based reps if applicable.

Alignment(s) NA Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Roseann Canfora Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Schoolwires) Teachers/Administrators http://clevelandmetroschools.org/Page/3554 Describe what resources are available for http://clevelandmetroschools.org/Page/3556 teacher/administrator professional development. Include links to online resources or other documentation. Students NA Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other http://clevelandmetroschools.org/Page/3554 Describe resources that are available for staff http://clevelandmetroschools.org/Page/3556 and other stakeholders. Include links to online resources and other documentation. Parents NA

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Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Michael Goodill - Webmaster Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (Schoolwires) Application Environment Self-hosted

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Staff logs in using CMSD Network Credentials.

Describe how the user logs into the Parents and Students create user accounts. application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source Active Directory for Staff.

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency)

Describe the frequency that user data should be synchronized

Examples

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 Daily ELT  Weekly  Semi-annually Data Management Department

List Department of where the data originates

Data Manager

List person responsible for Data Management (name, email, phone)

Password Reset Staff-webmaster can reset to the Active Directory.

Describe process for users to complete password Parents and Students can through the application or the reset webmaster can reset. Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Public-facing works in all browsers.

Describe browser technical requirements (include Administration does not work well in Internet Explorer. browser versions)

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements Modern browser

Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements

Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies NA

Describe other Dependencies

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Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department Michael Goodill-Webmaster

List IT Department that is responsible for technical support

IT Service Department Contact Michael Goodill-Webmaster

List main IT contact (name, email, phone)

Notes (Schoolwires) Additional Information If your school does not have an active site-please ask your Principal to make this a priority. There is no better way to Include any additional information that would be market your school and engage your community than through a helpful to the teachers, administrators, staff or DoIT staff. website. Parents will find it useful for contacting the school and getting information. Students will love it when their teachers put resources online.

SketchUP

Application/Software Information (SketchUP) Service Category Instructional Software, Design

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name SketchUP (Free download)

List the product name(s) SketchUP PRO (CMSD Computers – Free)

Company Info SketchUP is a 3D modeling computer program for applications such as architectural, interior design, civil and mechanical Provide information about the Company engineering. Students can design 3-Dimensional items, houses, inventions that can be manipulated.

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Website http://www.sketchup.com/

List the main website

Date Purchased Free download for educational use.

Include the data purchased (or when the contract begins)

Contract Renewal Software license does not require renewal

List date(s) that the contract must be renewed

Vendor Contact Information Free download for educational use.

List main vendor contact (usually Sales Rep)

Vendor (other supports) Onix Networking

List project manager and other people engaged 26931 Detroit Road in the contract. Include email/phone Westlake, OH 44145

United States

Phone: 800.664.9638

Contract Link

Add a link to the existing contract and Statement of Work

Licensing Software license does not require renewal

Describe the licensing (or reference the contract with licensing information)

Information Updated N/A

Identify the date that this information was updated

Instructional Information (SketchUP) Availability Access at all academic levels with download and installation to local machine. Describe who can access this application, resource or service  District  School  Special Education Students in a specific school Grade Bands Grades 3-12

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Describe which grade levels the application or resource is going to be utilized

Instructional Area 3D, Digital Design and Modeling, Arts, Fabrication, Architecture, Engineering, Robotics Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description SketchUP is a 3D modeling computer program for applications such as architectural, interior design, civil and mechanical Describe the application or resource. engineering, Students can design 3-Dimensional items, houses, inventions that can be manipulated.

Research Justification http://www.sketchup.com/3Dfor/k12-education

Describe the research that supports the use of this application for instruction.

Service/Resource Owner FABLabs: MC2 STEM High School, CTE Programs, and K8 STEM initiative List Department

Current Contact Tim Sisson

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-838-0292

Professional Development (SketchUP) Teachers/Administrators Built-in help, training videos, templates and thousands of royalty-free Describe what resources are available for images open a world of new design possibilities. Online tutorials and teacher/administrator professional videos are also available. Digital warehouse of design available for development. Include links to online resources download. No current CMSD PD planned. or other documentation. Visit the following link for more tutorials and learning resources: http://www.sketchup.com/learn

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Students Built-in help, training videos, templates and thousands of royalty-free Describe what resources are available for images open a world of new design possibilities. Online tutorials and students to learn how to use the application or videos are also available. No current CMSD PD planned. resource. Include links. Visit the following link for more tutorials and learning resources: http://www.sketchup.com/learn

Staff/Other Visit the following link for more tutorials and learning resources: Describe resources that are available for staff http://www.sketchup.com/learn and other stakeholders. Include links to online resources and other documentation. Parents Visit the following link for more tutorials and learning resources: Describe what resources are available for http://www.sketchup.com/learn parents to learn how to use the application or resource, include links. PD Contact N/A Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (SketchUP) Application Environment Software installation

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor N/A

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Installed on the local machine

Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source N/A

Describe where the user login and password information originates

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Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency) N/A

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department N/A

List Department of where the data originates

Data Manager N/A

List person responsible for Data Management (name, email, phone)

Password Reset N/A

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Windows: Microsoft® Internet Explorer 9.0 or higher. Describe browser technical requirements (include browser versions) Mac OS: QuickTime 5.0 and Safari

Examples

 IE 7.+  Safari 10.6+  Chrome  Firefox Plug In requirements N/A

Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements Detailed Hardware and Software specifications can be found here: http://help.sketchup.com/en/article/36208

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Describe recommended devices and specifications for the application Windows 8+ and Windows 7+ Examples Minimum hardware  Windows 7  Macintosh 10.5 1 GHz processor.  Chrome X.X 4 GB RAM.

16 GB of total hard-disk space.

300 MB of free hard-disk space.

3D class Video Card with 512 MB of memory or higher. Please ensure that the video card driver supports OpenGL version 2.0 or higher and up to date.

Mac OS X 10.10+ (Yosemite), 10.9+ (Mavericks) and 10.8+ (Mountain Lion)

Minimum hardware

2.1+ GHz Intel™ processor

4 GB RAM.

300 MB of available hard-disk space.

3D class Video Card with 512 MB of memory or higher. Please ensure that the video card driver supports OpenGL version 2.0 or higher and up to date.

3 button, scroll-wheel mouse

Other Dependencies SketchUp's performance relies heavily the graphics card driver and its ability to support OpenGL 2.0 or higher. Historically, Describe other Dependencies people have seen problems with Intel-based cards with Examples SketchUp. We don't recommend using these graphics cards with SketchUp at this time.  Application requires headphone or speakers  Application requires download of digital content (ebooks) 3 button, scroll-wheel mouse.

Some SketchUp features require an active internet connection.

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IT Service Department N/A

List IT Department that is responsible for technical support

IT Service Department Contact N/A

List main IT contact (name, email, phone)

Notes (SketchUP) Additional Information N/A

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

SmartSheet

Application/Software Information (Smartsheet) Service Category Project Management, coordination, process improvement, process integration, data aggregation, task and detail tracking List the category of the service, application, resource, or service

Product Name Smartsheet

List the product name(s)

Company Info Smartsheet.com, a leading Software as a Service company that offers an enterprise-ready cloud app for work management and Provide information about the Company collaboration. Regarded for its online project management, collaboration, and file sharing features, Smartsheet's spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes.

Customers can access their accounts online via www.smartsheet.com or through integrations with leading web services.

Website www.smartsheet.com

List the main website

Date Purchased Annual Enterprise- 25 License (June 11, 2014-June 10, 2015

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Include the data purchased (or when the contract begins)

Contract Renewal The contract renewal date is June 10, 2015.

List date(s) that the contract must be renewed

Vendor Contact Information Darren Brady: [email protected]

CMSD Schools should not contact the vendor directly, please contact the CMSD Contact below.

Vendor (other supports) Jennifer Buhrmann: [email protected]

List project manager and other people engaged in the contract. Include email/phone

Contract Link https://app.smartsheet.com/b/home

Add a link to the existing contract and Statement https://www.smartsheet.com/pricing of Work

Licensing CMSD has an Enterprise License with Smartsheet. We currently have 53 users and 442 sheets owned under our licensing plan. Describe the licensing (or reference the contract with licensing information)

Information Updated We purchased a prorated upgrade for 50 additional Enterprise Licenses on December 4, 2014. Identify the date that this information was updated

Instructional Information (Smartsheet) Availability Currently, this tool is being used by several people on the Senior Leadership Team, the Academic Team, Wrap-around site Describe who can access this application, coordinators, and Project Managers supporting our Rallying Cry. resource or service Anyone with a license can share a project sheet with anyone that they are collaborating with (and those individuals do not have to have a license). However, in order to create a project sheet, the user must be a license holder. The district license can be expanded and issued to more people.

Grade Bands

Describe which grade levels the application or resource is going to be utilized

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Instructional Area

Describe the instructional area where the application or resource will be utilized

Product Description Smartsheet is an online project management, productivity and team collaboration software. Its online project Describe the application or resource. management tool works like a familiar spreadsheet, but with additional functionality including cloud-capabilities for sharing, attachments, integration with file storage services and Gantt charts.

Smartsheet combines functions found in Microsoft Excel, Project, Access, and Sharepoint into a single application. Research Justification this is not a resource for instruction. It is a resource that helps manage projects and house information and documents that Describe the research that supports the use of members of a team collectively need to see, access, and this application for instruction. understand.

Service/Resource Owner Strategy Implementation Office

List Department

CMSD Contact Kevin Khayat: Chief Strategy Implementation Officer

List main CMSD contact person’s name, email, & Bishara Addison: Project Manager, Strategy Implementation phone. Also include school-based reps if Office applicable. Tammy Toney: Executive Assistant, Strategy Implementation Office - [email protected]

216-838-0277

Alignment(s) N/A Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Kevin Khayat: Chief Strategy Implementation Officer Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Smartsheet) Teachers/Administrators Smartsheet has an online help-center with tutorials, webinars, and Describe what resources are available for factsheets here: http://help.smartsheet.com/#browsebytopic teacher/administrator professional In addition, as a part of our contract with Smarsheet, we can set up development. Include links to online resources customized PD for staff. or other documentation. Students

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Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Smartsheet has an online help-center with tutorials, webinars, and Describe resources that are available for staff factsheets here: http://help.smartsheet.com/#browsebytopic and other stakeholders. Include links to online In addition, as a part of our contract with Smarsheet, we can set up resources and other documentation. customized PD for staff. Parents Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact They should contact Tammy Toney, Executive Assistant to the S.I.O. Provide information on how a teacher, school or She will be able to either coordinate having a member of this team group of schools can coordinate professional meet with anyone who would like more support or connect you with development. the Smartsheet support team who provides support to CMSD as part of their contract with us.

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Technical Information (Smartsheet) Application Environment Cloud-based

Describe the type of application environment Customers can access their accounts online via www.smartsheet.com or through integrations with leading web

services.

Service Level Agreements with Vendor Our level of agreement is valid during the duration of the enterprise license. We have full support from the Smartsheet Describe the agreements about uptime, technical team and support for the Smartsheet Design Desk when needed. supports, disaster recovery, etc…

Authentication An invite link is sent to the licensed user who will then create a user name and password. (Note: The user name is the CMSD Describe how the user logs into the email). Users may also share a link or sheet with non-licensed application/system. Include the login convention information. users who will then have limited access to Smartsheet.

User Authentication Data Source As stated above, an invite link is sent to the licensed user who will then create a user name and password. Describe where the user login and password information originates FYI: The Strategy Implementation team will grant the license to the user.

Updating User Data (frequency) Every 10 minutes the tool automatically saves any updates or changes to the sheets. However, although several people can Describe the frequency that user data should be view or edit a document at the same time. Be careful to ensure synchronized that you are not editing the same document at the same time,  some of the changes may get lost if different edits are being made to the same rows and columns.

Data Management Department Data (Sheets) originate for various licensed users (lead person)

List Department of where the data originates

Data Manager Each licensed user is responsible for managing their sheets. The Strategy Implementation team provides assistance where List person responsible for Data Management needed and monitors the workspace. (name, email, phone) Tammy Toney: Executive Assistant, Strategy Implementation Office - [email protected]

216-838-0277

Password Reset Each user can manager their own password reset.

Describe process for users to complete password Go to the smartsheet website: https://app.smartsheet.com, enter your reset district email address into the blank field and then click Continue

Examples

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 Students - School Designated admin through The page will update to include a field where the account password the application can be entered. Enter the password and then click Log In. If you don't  Teachers/Administrators - Help Desk or Self recall the password, click on the Reset Password link. Service Password Reset The next time you visit the login screen, you'll be able to enter your email address and password in the same step.

For more help, follow this link:

http://help.smartsheet.com/customer/portal/articles/518528-logging- in-and-out

Browser Requirements Smartsheet is a 100% Software as a Service (SaaS) online application compatible with PC, Mac, Linux, and mobile Describe browser technical requirements (include devices. An active, persistent internet connection is browser versions) required to access Smartsheet.

-Windows: Chrome, Firefox and Internet Explorer 8 or above -Mac: Chrome, Firefox, and Safari -Linux: Firefox Plug In requirements

Describe any plugins or non-standard technical configurations

Computer /Device Requirements Windows: Chrome, Firefox and Internet Explorer 8 or above Mac: Chrome, Firefox, and Safari Describe recommended devices and Linux: Firefox specifications for the application Mobile: Native browser, iOS app (for Apple users) and Android app (for Android and Kindle Fire users)

Other Dependencies N/A

Describe other Dependencies

IT Service Department We work with the Smartsheet team for technical support, advice, and guidance. We can also utilize the Smartsheet Help List IT Department that is responsible for Center and the Smartsheet Design Desk when needed. technical support

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Notes (Smartsheet) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

SpringBoard

Application/Software Information (Springboard) Service Category Instructional Software

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Springboard

List the product name(s)

Company Info CollegeBoard

Provide information about the Company

Website http://springboardprogram.collegeboard.org/

List the main website

Date Purchased Original contract was from August 27, 2013 to June 30, 2014

Include the data purchased (or when the contract begins)

Contract Renewal August 2015

List date(s) that the contract must be renewed

Vendor Contact Information

List main vendor contact (usually Sales Rep)

Vendor (other supports) DoIT Service Catalog 2016-17

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing District License

Describe the licensing (or reference the contract with licensing information)

Information Updated Updated by Liz Nelson 8/26/15

Identify the date that this information was updated

Instructional Information Availability District

Describe who can access this application, resource or service

 District  School  Special Education Students in a specific school Grade Bands 6-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area Mathematics

Describe the instructional area where the English/Language Arts application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description SpringBoard is the College Board’s print and online program for all students in grades 6–12. It provides a customizable pathway Briefly describe the application or resource. integrating rigorous instruction, performance-based assessment, and exemplary professional development.

Research Justification

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Describe the research that supports the use of this application for instruction.

Service/Resource Owner Academics

List Department

Current Contact Elizabeth Nelson

List main CMSD contact person’s name, email, [email protected] phone Phone: 216.701.5769

Alignment(s) Ohio’s New Learning Standards for ELA and Mathematics (Common Common Core Standards xxxxx Core) ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Karen Thompson - Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Springboard) Teachers/Administrators Original contract (2014-15) provided an Admin workshop, teacher Describe what resources are available for leader trainers, also provided a quick start describing the basic teacher/administrator professional springboard elements. Also provided information for school leaders to development. Include links to online resources monitor their school’s implementation progress. or other documentation. Grade Level/Subject seminars. Originally contacted for ½ day training (Principals/Admin Team) Instructional coaches – two day training (30 seats) Initial Institute and Quick Start – new hires (24 seats per session) Progress monitoring/Learning Walks – one day session – 12 schools (There are a total of 2 visits per school year.) Subject Level Training (3 sessions, full day training, 30 seats)

Students Students have a soft cover consumable SpringBoard workbook along Describe what resources are available for with access to SpringBoard Digital. Teachers will need to create a class students to learn how to use the application or on SpringBoard Digital and give the student the “Access” code to join resource. Include links. their class. Staff/Other Teachers have a SpringBoard TE and access to SpringBoard Digital, Describe resources that are available for staff where they have access to their online TE along with professional and other stakeholders. Include links to online development modules, class rosters (teachers must create their own resources and other documentation. class) and SpringBoard Community Parents Parents access SpringBoard Digital by using their students log in Describe what resources are available for information. parents to learn how to use the application or resource, include links. PD Contact SpringBoard Digital provides an “online” professional tab, which includes but is not limited to the following topics: Introduction to

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Provide information on how a teacher, school or SpringBoard, Instructional Design-Unpacking, Planning a Unit, Close group of schools can coordinate professional Reading, Writing Workshop and Collaboration. development. Schools can contact Ana Shapiro to purchase a customized professional development plan for their school. Her contact email is [email protected] The district also have district level SpringBoard trainers who can deliver Initial QuickStart professional development for schools. Schools will need to contact Elizabeth Nelson at [email protected] for additional information. Schools would need to compensate the “district” level trainers at the rate of $41.16 per hour for this service.

Technical Information (Springboard) Application Environment Hosted

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Authentication

Describe process for users to login to the application

Examples

Network Authentication

Application generated login and password

User Created Login and password

Service Level Agreements with Vendor SpringBoard program support, please contact the Springboard Coordinator at your school, or contact the Springboard Hotline at Describe the agreements about uptime, technical the College Board: supports, disaster recovery, etc… Email: [email protected]

Phone 877-999-7723

(Springboard Office hours 9:am – 5:30pm EST)

If you experience problems with any area of the SpringBoard online site, please contact the springboard Hotline.

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Email: [email protected]

Phone 877-999-7723

(Springboard Office hours 9:am – 5:30pm EST)

Authentication Accessing Springboard Online

Describe how the user logs into the https://springboard.collegeboard.org/SB/digital_assets/pd/files/1- application/system. Include the login convention 2/data/downloads/handout_accessing_springboard_online.pdf information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency)

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management Department

List Department of where the data originates

Data Manager

List person responsible for Data Management (name, email, phone)

Password Reset Teachers create their SpringBoard Digital password. Passwords can be reset on the SpringBoard Digital homepage. SpringBoard also Describe process for users to complete password has a Customer Support line. reset

Examples

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 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements https://springboard.collegeboard.org/SB/misc/page.action?key=Sy stemRequirements Describe browser technical requirements (include browser versions) Web browsers

Examples This release is compatible with the following major browsers.

 IE 7.+ Internet Explorer 7.x, 8.x and 9.x  Safari 10.6+  Chrome Firefox 3.6x and 4.x  Firefox Google Chrome 9.x and 10.x

Other browsers and other versions of supported browser types may provide acceptable results, but have not been tested and are not supported by the College Board.

Apple Macintosh:

Minimum

Apple Mac OS 10.4.x or later

Power Mac G4 or later, iMac 1.25+ GHz, Power Book G4 or later, iBook

128 MB RAM

Recommended

Apple Mac OS 10.4.x or later

Power Mac G4 or later, iMac 1.25+ GHz, Power Book G4 or later, iBook

512 MB RAM

Web browsers

This release is compatible with the following major browsers.

Firefox 3.6x and 4.x

Safari 5.x

Other browsers and other versions of supported browser types may provide acceptable results, but have not been tested and are not supported by the College Board.

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Adobe ReaderThis release requires Adobe Reader to view and print Adobe Portable Document Format (PDF) files. Please click here to download the latest version.

Note: Versions 8.2 and later are supported

CookiesBrowser must be set to accept cookies.

Cookies are necessary for the SpringBoard site to be able to identify each user and then display the proper welcome message and other information to that user.

Popup WindowsBrowser must be set to allow popup windows from SpringBoard Online.

SpringBoard Online uses popup windows to display certain information. If you block popup windows, SpringBoard will not operate properly.

Plug In requirements https://springboard.collegeboard.org/SB/misc/page.action?key=Sy stemRequirements Describe any plugins or non-standard technical configurations

 Java JavascriptBrowser must have JavaScript enabled.  Flash

SpringBoard Online uses JavaScript to display certain information.

Flash Player

Computer /Device Requirements Minimum

Describe recommended devices and Windows 2000, Windows XP, or Windows Vista specifications for the application Pentium 233-megahertz (MHz) processor Examples 64 MB RAM  Windows 7  Macintosh 10.5 16-bit sound card  Chrome X.X 256-color video card

Ethernet card

Speakers or headphones

Recommended

Windows 2000, Windows XP, or Windows Vista

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Pentium 300-megahertz (MHz) processor or faster

128 MB RAM

16-bit sound card

24-bit true color video card

Ethernet card

Speakers or headphones

Web browsers

Other Dependencies

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department

List IT Department that is responsible for technical support

IT Service Department Contact

List main IT contact (name, email, phone)

Notes (Springboard) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

Study Island

Application/Software Information (Study Island) Service Category Instructional Software List the category of the service, application, resource, or service Examples  Instructional Software  Instructional Hardware 190

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 IT Service Product Name Study Island List the product name(s) Company Info Study Island of the Edmentum Company, enables educators Provide information about the Company and administrators to deliver achievement in the classroom, blending individual teaching approaches with proven, award-winning online learning programs that specifically address the needs of individual learners and the expectations of everyone with a stake in learner success. With more than 50 years of experience driving significant advances in the industry, Edmentum offers a wide variety of innovative solutions spanning a multitude of program areas to empower 21st century teaching and learning which deliver the following:.  Web-based, interactive lessons  Instant feedback and built-in remediation  Multiple learning modes Anywhere, anytime 24/7 access Affordable, easy-to-use practice, review and assessment  Real-time reporting

Website http://www.studyisland.com/ List the main website Date Purchased Please contact Cheryl Shelton Include the data purchased (or when the ([email protected]) contract begins) District License 1/15/15 Contract Renewal Current contract expires - January 14, 2016 List date(s) that the contract must be renewed Vendor Contact Information Brad Peacock ([email protected])330-636-6652 List main vendor contact (usually Sales Rep)

Vendor (other supports) Cheryl Shelton ([email protected]) List project manager and other people engaged in the contract. Include email/phone Contract Link Please contact Jackie Cox and Karen H. Thompson, Deputy Add a link to the existing contract and Chief of Curriculum and Instruction Statement of Work Licensing District License – Study Island is available to all schools. Describe the licensing (or reference the contract with licensing information) Information Updated October 1, 2015 Identify the date that this information was updated

Instructional Information (Study Island) Availability K – 12 Teachers

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Describe who can access this application, Intervention Specialists resource or service Instructional coaches  District Academic Superintendents  School Principals  Special Education Students in a specific Parents school Primarily ELA and Reading Teachers

Grade Bands K – 12 General education, Special Education and English Describe which grade levels the application or Language Learners resource is going to be utilized Instructional Area All Content Areas: Describe the instructional area where the English Language Arts, Mathematics, Science, Social Studies application or resource will be utilized and other subjects such as Calculus, Spanish and or Fine Examples Arts may be used if needed by a given school.  Mathematics  Science  Engineering Product Description Computer based Describe the application or resource. Research Justification http://www.edmentum.com/resources/white-papers Describe the research that supports the use of this application for instruction. Over 42 research based white papers are cited at the aforementioned website, one of which is for Ohio. Service/Resource Owner Curriculum and Instruction List Department Current Contact Cheryl Shelton [email protected] List main CMSD contact person’s name, email, & 216-701-5813 phone. Also include school-based reps if applicable. Alignment(s) Standards mastery and test preparation Common Core Standards xxxxx programs built specifically from state and Common ODE Standards xxxxxx Core standards. See specific Ohio map within program. ISTE NET.S XXXXXX Prepares students for national and state summative assessments, including PARCC and SBAC. Approval Eric Gordon, CEO Include approval info (include names, titles of Dr. Michelle Pierre-Farid, CAO leaders that have approved the application, Karen H. Thompson, Deputy Chief of Curriculum and resource or service) Instruction

Professional Development (Study Island) Teachers/Administrators The Study Island Teacher Describe what resources are available for Resources(http://www.edmentum.com/products- teacher/administrator professional services/study-island ;http://www.studyisland.com/tour and development. Include links to online resources http://www.edmentum.com/resources/videos/study-island- or other documentation. testimonial-intervention-and-acceleration) include the following:

 Videos, lesson plans, and PowerPoints embedded in the program that will help teachers enhance their

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lessons and effectively address the needs of each student.  Other free training resources include self-guided video tutorials and the Power User Certificate Program for individual teachers.  In addition, a variety of live, topic-specific Webinars are offered free each month that provide useful guidance to enhance each user’s success. Students  Study Island videos are available for students to Describe what resources are available for learn how to use the students to learn how to use the application or resource(http://www.studyisland.com/tour) resource. Include links.  Teachers can guide students through the program, communicate expectations, and create class assignments. Students can work through questions using a standard test format, an interactive game format, printable worksheets, or a classroom response system. (www.studyisland.com).

quizzes. Staff/Other The Study Island Teacher Describe resources that are available for staff Resources(http://www.edmentum.com/products- and other stakeholders. Include links to online services/study-island) include the following: resources and other documentation.  Videos, lesson plans, and PowerPoints embedded in the program that will help teachers enhance their lessons and effectively address the needs of each student.  Other free training resources include self-guided video tutorials and the Power User Certificate Program for individual teachers.  In addition, a variety of live, topic-specific Webinars are offered free each month that provide useful guidance to enhance each user’s success(http://www.studyisland.com/tour). Parents Parent Connect emails parents or guardians the progress Describe what resources are available for and performance of a student. The parents may view the parents to learn how to use the application or actual work and progress overtime of the student as well resource, include links. the level obtained by the student. (http://www.studyisland.com/tour) PD Contact Contact Cheryl Shelton, Academic Superintendent, Provide information on how a teacher, school or Instructional Coach or Study Island PD coordinator – group of schools can coordinate professional Information of OPD Website under PD Sessions tab. development. http://net.cmsdnet.net/opd/

Technical Information (Study Island) Application Environment - hosted Describe the type of application environment - hosted - client/server - Software Installation 193

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- other Service Level Agreements with Vendor Describe the agreements about uptime, technical supports, disaster recovery, etc… Authentication  Teachers login using their CMSD Network User name Describe how the user logs into the and password application/system. Include the login convention  Students login using their CMSD Lunch Pin as their user information. name and password Examples  Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source SIS generates CSV file and send it to the vendor Describe where the user login and password information originates Examples  SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency) Semi-annually Describe the frequency that user data should be synchronized Examples  Daily ELT  Weekly  Semi-annually Data Management Department SIS List Department of where the data originates Data Manager List person responsible for Data Management (name, email, phone) Password Reset  Students - School Designated admin through the Describe process for users to complete password application reset To Access the Password List for Student: Examples Access the students' usernames and passwords by going to the  Students - School Designated admin through Admin Page and clicking "Password List" under the "Admin the application Functions" tab. Then, select the class or grade level of the students from the "Select a Class" drop down box. You can also find the  Teachers/Administrators - Help Desk or Self Password List on the Teacher Page under "My Classes: and on the Service Password Reset Class Manager page by clicking "View Class Roster."  Teachers/Administrators, Edmentum Help Desk o Study Island Help desk at 800-419-3191 and select option 3 to reach the Support Team. Browser Requirements  IE 7.+ Describe browser technical requirements (include  Chrome browser versions) Examples  IE 7.+  Safari 10.6+

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 Chrome  Firefox Plug In requirements  Java Describe any plugins or non-standard technical  Flash configurations  Java  Flash Computer /Device Requirements  Chrome X.X Describe recommended devices and specifications for the application Examples  Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies  Application requires download of digital content Describe other Dependencies Examples  Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department Department of Technology and Edmentum tech support List IT Department that is responsible for staff technical support IT Service Department Contact Contact the CMSD Service Desk List main IT contact (name, email, phone) ([email protected] or 216-432-6232)

Notes (Study Island) Additional Information Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

Think Central

Application/Software Information (Think Central) Service Category Instructional Software

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name Think Central – Journeys and Math Expressions

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List the product name(s)

Company Info Houghton Mifflin Harcourt

Provide information about the Company

Website www.thinkcentral.com

List the main website

Date Purchased Math Expressions Common Core – July 2013

Include the data purchased (or when the contract Journeys Common Core – July 2014 begins) Splash Into Kindergarten – July 2013

Contract Renewal

List date(s) that the contract must be renewed

Vendor Contact Information Sandy Helderman

List main vendor contact (usually Sales Rep) 330-217-0184; [email protected]

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing

Describe the licensing (or reference the contract with licensing information)

Information Updated Updated by Liz Nelson 8/26/15

Identify the date that this information was updated

Instructional Information (Think Central) Availability District

Describe who can access this application, resource or service

 District  School

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 Special Education Students in a specific school Grade Bands Grades Pre K – 5

Describe which grade levels the application or resource is going to be utilized

Instructional Area Mathematics

Describe the instructional area where the English Language Arts application or resource will be utilized Pre Kindergarten Examples

 Mathematics  Science  Engineering Product Description Think Central is the digital platform for the Journeys, Math Expressions and Splash into Kindergarten curriculum. It provides Describe the application or resource. a customizable pathway integrating rigorous instruction, performance-based assessment and embedded professional development.

Research Justification

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Academics

List Department

Current Contact Elizabeth Nelson

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-701-5769

Alignment(s) Ohio’s New Learning Standards for ELA, Mathematics and Early Common Core Standards xxxxx Learning ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Karen Thompson Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (Think Central) Teachers/Administrators Each teacher is provided a Think Central log in. Describe what resources are available for Username: district username; i.e., nelsel01 teacher/administrator professional 197

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development. Include links to online resources Password: Three7School! (It’s case sensitive with an explanation or other documentation. point at the end.) Initial Year of Implementation includes but not limited to the following: initial 3 hour teacher training on core program, 3 hour teacher training on Think Central, Follow Up training on the core program and Think Central, an administrator training for Assistant Principals and CISs., full day trainings for Grades Pre K and Kindergarten along with a customized training for Special Education teachers. Students Students have a soft cover consumable Journey and Math Expression Describe what resources are available for workbook. Students have a unique log into to Think Central (district students to learn how to use the application or username and password – same as Accelerated Reader). Teachers will resource. Include links. need to create an online class and select students from a drop down menu. Staff/Other Same as teachers Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Parents access Think Central by using their students log in information. Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Schools can contact Sandy Helderman to purchase additional Provide information on how a teacher, school or customized professional development. Her contact email is group of schools can coordinate professional [email protected] development. There are also online modules to assist teachers with creating a class and making assignments on Think Central.

Technical Information (Think Central) Application Environment Hosted?

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements ? with Vendor

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Teachers log in by the following steps:

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Describe how the user logs 4. Select either Mathematics or Reading into the application/system. 5. Click on the appropriate textbook (Journeys Common Core or Math Include the login convention Expressions Common Core) information. 6. Username: district username; i.e. nelsel01 and password is Three7School! (It’s case sensitive with an explanation point at the end.) Examples Students follow steps #1 – 3 as above and use their AR username and password.  Teachers login using their CMSD Network User name and

password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data The names of the teachers and students are currently uploaded once a year, which (frequency) includes their usernames and passwords.

Describe the frequency that user data should be synchronized

Examples

 Daily ELT  Weekly  Semi-annually Data Management eSchool Plus Department

List Department of where the data originates

Data Manager Frances Bynum works with eSchool Plus to upload the teacher and student data.

List person responsible for Data Management (name, email, phone)

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Password Reset Teachers can email Elizabeth Nelson for their password reset.

Describe process for users to [email protected] complete password reset Instructional Coaches at the building level is also able to reset teacher passwords. Examples Teachers and Building Adminstrators/Coaches can reset student passwords.  Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements General Computer Advice

Describe browser technical Compatible Browser and Operating System Combinations for Online Platforms requirements (include browser versions) The following is a list of compatible browsers and operating systems for use with our HTML5 based content (2014 and later copyright programs, Go Math Florida 2013, Examples and Math Expressions National 2013) on ThinkCentral (www-k6.thinkcentral.com),  IE 7.+ Holt McDougal Online (my.hrw.com), Harcourt School Publishers  Safari 10.6+ (eharcourtschool.com), ClassZone (classzone.com), and WriteSource Online  Chrome (ws.hmhpub.com). If the specified browser/OS combination is not used the software  Firefox may not perform as expected. Consult the remainder of this technical note for additional information.

Chrome Safari Firefox IE 10 IE 11 latest Latest latest Windows XP Chromebooks Windows 7 Windows 8.1 Desktop / touch tablet Mac 10.7.x Mac 10.8.x Mac 10.9.x Apple iPad v2-v4 and Mini, iOS6-7 Android 4.x, 7"+ screen

Supported combination

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Not supported by HMH

Plug In requirements

Describe any plugins or non- standard technical configurations

 Java  Flash Computer /Device See “Browser” section Requirements

Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies

Describe other Dependencies

Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department

List IT Department that is responsible for technical support

IT Service Department Frances Bynum, initial uploading of teacher and student data files. Contact [email protected] List main IT contact (name, email, phone)

Notes (Think Central) Additional Information

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Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

TrueNorth Logic

Application/Software Information (TrueNorth Logic) Service Category Evaluation software

List the category of the service, application, resource, or service

Examples

 Instructional Software  Instructional Hardware  IT Service Product Name TrueNorth Logic, Great Teachers & Great Leaders, TNL

List the product name(s)

Company Info

Provide information about the Company

Website https://truenorthlogic.cmsdnet.net/

List the main website

Date Purchased 2013

Include the data purchased (or when the contract begins)

Contract Renewal Through 2016 – 2017 SY

List date(s) that the contract must be renewed

Vendor Contact Information Joe Wall – Sales

List main vendor contact (usually Sales Rep) [email protected]

Vendor (other supports) Rene Kaiser Andre – Project manager

List project manager and other people engaged [email protected] in the contract. Include email/phone

Contract Link Yes in Portfolio

Add a link to the existing contract and Statement of Work

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Licensing Evaluations, SLO, Diff Comp, learning management all in current license Describe the licensing (or reference the contract with licensing information)

Information Updated 8.25.15

Identify the date that this information was updated

Instructional Information (TrueNorth Logic) Availability Teachers, paras, classified staff, administrators, HR staff

Describe who can access this application, resource or service

 District  School  Special Education Students in a specific school Grade Bands Not for students at this time

Describe which grade levels the application or resource is going to be utilized

Instructional Area Teacher evaluations

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description Manage teacher, admin, and para evaluations.

Describe the application or resource. TDES is the Teacher Development and Evaluation System for the Cleveland Metropolitan Schools. Based on the Charlotte Danielson Framework for Professional Practice, TDES has transformed an outdated employee evaluation check list into a comprehensive system based on self- reflection, observation, feedback and a plan for growth.

The teacher development focus of the TDES system provides opportunities for CMSD teachers to engage within the District in meaningful learning experiences to benefit

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every child in Cleveland. With focused professional development offered at buildings and at locations throughout the district, CMSD teachers dig deep into the Framework for Professional Practice (the TDES rubrics) to enhance the effectiveness of their teaching.

Research Justification Charlotte Danielson, 2007

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Portfolio

List Department

Current Contact Jill Cabe

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-838-0113

Alignment(s) Aligned to TDES rubrics for evaluating performance Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Christine Fowler-Mack, Chief, Portfolio Office Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (TrueNorth Logic) Teachers/Administrators Training materials on CMSD web site Describe what resources are available for teacher/administrator professional development. Include links to online resources or other documentation. Students NA Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Training materials on CMSD web site Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents NA Describe what resources are available for parents to learn how to use the application or resource, include links.

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PD Contact Jill Cabe Provide information on how a teacher, school or group of schools can coordinate professional [email protected] development. 216-838-0113

Technical Information (TrueNorth Logic) Application Environment Hosted

Describe the type of application environment

- hosted

- client/server

- Software Installation

- other

Service Level Agreements with Vendor Yearly updates, daily imports

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication LDAP

Describe how the user logs into the application/system. Include the login convention information.

Examples

 Teachers login using their CMSD Network User name and password  Students login using their CMSD Lunch Pin as their user name and password User Authentication Data Source LDAP

Describe where the user login and password information originates

Examples

 SIS using ETL  SIS generates CSV file and send it to the vendor Updating User Data (frequency) Jill Cabe, Gary Nagorney, user generated data from evaluations on-going Describe the frequency that user data should be synchronized

Examples

 Daily ELT 205

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 Weekly  Semi-annually Data Management Department User generated data from evaluations on-going

List Department of where the data originates

Data Manager Jill Cabe

List person responsible for Data Management [email protected] (name, email, phone)

Password Reset LDAP

Describe process for users to complete password reset

Examples

 Students - School Designated admin through the application  Teachers/Administrators - Help Desk or Self Service Password Reset Browser Requirements Question: Which browser vendors and versions are supported by TNL? Answer: Truenorthlogic formally supports Chrome, Describe browser technical requirements (include Firefox, Internet Explorer and Safari. For Chrome/Firefox/Safari, browser versions) our policy is to support the latest version plus one prior version. Examples For Internet Explorer, our policy is to support the latest version plus two prior versions (example: As of July 2013 support is  IE 7.+  Safari 10.6+ offered for IE8, IE9, and IE10)  Chrome  Firefox Plug In requirements

Describe any plugins or non-standard technical configurations

 Java  Flash Computer /Device Requirements Windows 7 and above

Describe recommended devices and specifications for the application

Examples

 Windows 7  Macintosh 10.5  Chrome X.X Other Dependencies

Describe other Dependencies

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Examples

 Application requires headphone or speakers  Application requires download of digital content (ebooks) IT Service Department

List IT Department that is responsible for technical support

IT Service Department Contact

List main IT contact (name, email, phone)

Notes (TrueNorth Logic) Additional Information All passwords managed by CMSD. Anyone whose account is deactivated may be on leave of absence and so is inactive while Include any additional information that would be on leave. helpful to the teachers, administrators, staff or DoIT staff.

vBrick

Application/Software Information (VBrick) Service Category Audio/Visual Hardware and Software

List the category of the service, application, resource, or service

Product Name VBrick

List the product name(s)

Company Info VBrick

Provide information about the Company http://www.vbrick.com/about/about-vbrick/

Website http://www.vbrick.com/

List the main website

Date Purchased Purchased as part of the Ohio Facilities Construction Commission’s project to rebuild CMSD schools (2006) Include the data purchased (or when the contract begins)

Contract Renewal Ongoing

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List date(s) that the contract must be renewed

Vendor Contact Information Craig Holuj

CMSD Schools should not contact the vendor [email protected] directly, please contact the CMSD Contact below. 312-273-2040

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing OFCC Schools have access to vBrick Hardware

Describe the licensing (or reference the contract All CMSD schools can access broadcast TV through the CMSD with licensing information) Video Distribution system

Information Updated October 2015

Identify the date that this information was updated

Instructional Information (VBrick) Availability OFCC Schools have access to vBrick Hardware which allows schools to Describe who can access this application, resource or service - Broadcast video announcements - Run an inschool video bulletin board  All CMSD schools can access broadcast TV through the CMSD Video Distribution system - http://video.cmsdnet.net/Login4.aspx

Grade Bands K-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area All

Describe the instructional area where the application or resource will be utilized

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Product Description IPTV (All Schools)

Describe the application or resource. Many organizations use the VBrick® IPTV solution to save money by encoding and streaming television broadcasts, in real time, to TVs in classrooms, meeting rooms, hotels and hospital rooms using over their existing IP networks. VBrick IPTV solution features include:

 Centralized management of programming and devices through the VBrick video management system

 Channel Guide – an intuitive interface in the VBrick video management system that enables organizations to select multi- channel broadcasts for encoding and delivery – whether system-wide or to select televisions or displays Digital Signage (OFCC Schools)

The VBrick® Digital Signage solution enables organizations to easily deliver live and on-demand video, training, news and event messages and information to lobbies, reception areas, foyers, break rooms, classrooms, hallways, transportation hubs or manufacturing floors. VBrick Digital Signage solution features include:

 Centralized management of video content, user roles and security devices through the VBrick video management system

 Use the VBrick Digital Signage solution to display multiple content formats – video, audio, PowerPoint slides. Add flash interactivity and charting for data visualization, point to dynamic web graphics (news, weather), and display RSS feeds as tickers or bulletins

 Use easy creation and scheduling tools with an extensive background library and import custom graphics, backgrounds and wallpapers

In School Announcements

The 9000 Encoder enables anyone to encode video from an uncompressed source, including cameras and TV broadcasts, and stream it live onto a network for viewing on laptops, tablets, smartphones or displays. This is the first portable device that streams 1080p60 HD video from multiple sources at the same time, and also the first to support up to four 209

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channels of HD video while recording each channel and streaming each channel at multiple rates. Research Justification N/A

Describe the research that supports the use of this application for instruction.

Service/Resource Owner DoIT

List Department

CMSD Contact Ben Draher

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. TV Station Manager

Alignment(s) N/A Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Include approval info (include names, titles of leaders that have approved the application, resource or service)

Professional Development (VBrick) Teachers/Administrators VBrick University Describe what resources are available for https://university.vbrick.com/ teacher/administrator professional development. Include links to online resources or other documentation. Students Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Provide information on how a teacher, school or group of schools can coordinate professional development.

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Technical Information (VBrick) Application Environment Core Electronics at CMSD Headend

Describe the type of application environment Encoders at OFCC Schools

Web browser based broadcast TV

Service Level Agreements with Vendor

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication

Describe how the user logs into the application/system. Include the login convention information.

User Authentication Data Source N/A

Describe where the user login and password information originates

Updating User Data (frequency)

Describe the frequency that user data should be synchronized

Data Management Department

List Department of where the data originates

Data Manager

List person responsible for Data Management (name, email, phone)

Password Reset

Describe process for users to complete password reset

Browser Requirements VBrick is being upgraded in September/October 2015 – new browser specifications will be updated when the installation is Describe browser technical requirements (include complete. browser versions)

Plug In requirements VBrick is being upgraded in September/October 2015 – new plugin specifications will be updated when the installation is Describe any plugins or non-standard technical complete. configurations

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Computer /Device Requirements VBrick is being upgraded in September/October 2015 – new computer specifications will be updated when the installation is Describe recommended devices and complete. specifications for the application

Other Dependencies Currently, access to the CMSD Video Distribution Portal requires wired access. Describe other Dependencies

IT Service Department DoIT

List IT Department that is responsible for technical support

Notes (VBrick) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

VizZle

Application/Software Information (VizZle) Service Category Instructional Software

List the category of the service, application, resource, or service

Product Name VizZle Online Visual Learning Software

List the product name(s)

Company Info Monarch Teaching Technologies

Provide information about the Company 20600 Chagrin Blvd, Suite 703

Shaker Heights, OH 44122

800.593.1934 (sales) / 800.705.1382 (support)

Website www.govizzle.com

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List the main website www.monarchtt.com

Date Purchased 9/30/2012

Include the data purchased (or when the contract begins)

Contract Renewal 9/29/2015

List date(s) that the contract must be renewed

Vendor Contact Information

CMSD Schools should not contact the vendor directly, please contact the CMSD Contact below.

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link See Lisa Floyd in Special Education Department

Add a link to the existing contract and Statement of Work

Licensing 100 teacher licenses; 600 student licenses; 5 consultant licenses

Describe the licensing (or reference the contract with licensing information)

Information Updated January 22, 2015

Identify the date that this information was updated

Instructional Information (VizZle) Availability Intervention Specialists who request access may be given one of the teacher licenses. Describe who can access this application, resource or service

Grade Bands Preschool through 12th grade – autism/low incidence

Describe which grade levels the application or resource is going to be utilized

Instructional Area All content areas

Describe the instructional area where the application or resource will be utilized

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Product Description VizZle provides a resource for modifying lessons by adding visual, behavioral, and social supports. Teachers may choose Describe the application or resource. from lessons created by other teachers or may develop their own.

Research Justification Research supports the use of visual cues and social supports within lessons for students with autism. Describe the research that supports the use of this application for instruction. http://monarchteachtech.com/wp- content/uploads/2013/03/Research-and-Evidence-Supporting- VizZle.pdf

Service/Resource Owner Special Education

List Department

CMSD Contact Patty Schulz, Director of Special Education Instructional Services

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-838-0213

Alignment(s) Lessons aligned to both Common Core and the Ohio Extended Common Core Standards xxxxx Standards ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Current contract was approved by former interim Deputy Chief of Include approval info (include names, titles of Intervention Services, Donna Bowen, in 2012. Need to revisit in leaders that have approved the application, 2015. resource or service)

Professional Development (VizZle) Teachers/Administrators http://www.monarchteachtech.com/services-support/support/ Describe what resources are available for teacher/administrator professional development. Include links to online resources or other documentation. Students n/a Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents

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Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (VizZle) Application Environment Web-based

Describe the type of application environment

Service Level Agreements with Vendor n/a

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication Teachers receive a login from a set of logins assigned to us by VizZle Describe how the user logs into the application/system. Include the login convention information.

User Authentication Data Source Send CSV file to vendor

Describe where the user login and password information originates

Updating User Data (frequency)

Describe the frequency that user data should be synchronized

Data Management Department Special Education Department

List Department of where the data originates

Data Manager Patty Schulz

List person responsible for Data Management [email protected] (name, email, phone) 216.838.0213

Password Reset Website prompts user to reset password and recover account

Describe process for users to complete password reset

Browser Requirements Works on all browsers with Flash Player 11.1 or higher

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Describe browser technical requirements (include browser versions)

Plug In requirements Flash 11.1 or higher

Describe any plugins or non-standard technical configurations

Computer /Device Requirements None specified

Describe recommended devices and specifications for the application

Other Dependencies Application is best used with SmartBoard

Describe other Dependencies

IT Service Department VizZle Technical Support

List IT Department that is responsible for technical support

Notes (VizZle) Additional Information 800.705.1382

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

WorldBook Online

Application/Software Information (Worldbook Online) Service Category Instructional Website

List the category of the service, application, resource, or service

Product Name Worldbook Online

List the product name(s)

Company Info

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Provide information about the Company http://www.worldbookonline.com/wb/Home

Website

List the main website

Date Purchased

Include the data purchased (or when the contract begins)

Contract Renewal

List date(s) that the contract must be renewed

Vendor Contact Information

CMSD Schools should not contact the vendor directly, please contact the CMSD Contact below.

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

Licensing

Describe the licensing (or reference the contract with licensing information)

Information Updated

Identify the date that this information was updated

Instructional Information (Worldbook Online) Availability District

Describe who can access this application, resource or service

Grade Bands All

Describe which grade levels the application or resource is going to be utilized

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Instructional Area All

Describe the instructional area where the application or resource will be utilized

Examples

 Mathematics  Science  Engineering Product Description The World Book Web is a suite of online research tools that includes encyclopedia articles, primary source collections, Describe the application or resource. educator tools, student activities, pictures, audio, and video, complemented by current periodicals and related Web sites.

Research Justification Reference resource.

Describe the research that supports the use of this application for instruction.

Service/Resource Owner Provided by INFOhio

List Department

CMSD Contact

List main CMSD contact person’s name, email, & phone. Also include school-based reps if applicable.

Professional Development (Worldbook Online) Teachers/Administrators World Book Training Guide Describe what resources are available for http://www.worldbookonline.com/training/ teacher/administrator professional development. Include links to online resources World Book Training Videos/Tutorials or other documentation. http://www.worldbookonline.com/training/html/webinars.htm Students World Book Training Videos/Tutorials Describe what resources are available for http://www.worldbookonline.com/training/html/webinars.htm students to learn how to use the application or resource. Include links. Home access is available by requesting a district username and password through the following link, http://surveymonkey.com/s/infohiounpw. This would allow 218

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parents and students to use all of INFOhio’s on-line resources at home. Staff/Other Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents World Book Training Videos/Tutorials Describe what resources are available for http://www.worldbookonline.com/training/html/webinars.htm parents to learn how to use the application or resource, include links. Home access is available by requesting a district username and password through the following link, http://surveymonkey.com/s/infohiounpw. This would allow parents and students to use all of INFOhio’s on-line resources at home. PD Contact Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (Worldbook Online) Application Environment Hosted

Describe the type of application environment

Service Level Agreements with Vendor Provided by INFOhio for all Ohio schools. Renews yearly.

Describe the agreements about uptime, technical supports, disaster recovery, etc…

Authentication NCC facilitates access by registering IP address ranges for area schools so that staff and students do not need to enter the Describe how the user logs into the username and password. Home access is available by requesting application/system. Include the login convention information. a district username and password through the following link, http://surveymonkey.com/s/infohiounpw. This would allow parents and students to use all of INFOhio’s on-line resources at home.

User Authentication Data Source Individual user generated.

Describe where the user login and password information originates

Updating User Data (frequency) N/A

Describe the frequency that user data should be synchronized

Data Management Department N/A

List Department of where the data originates

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Data Manager N/A

List person responsible for Data Management (name, email, phone)

Password Reset Through INFOhio’s website.

Describe process for users to complete password reset

Browser Requirements Standard Web browser

Describe browser technical requirements (include browser versions)

Plug In requirements

Describe any plugins or non-standard technical configurations

Computer /Device Requirements

Describe recommended devices and specifications for the application

Other Dependencies

Describe other Dependencies

IT Service Department

List IT Department that is responsible for technical support

Notes (Worldbook Online) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

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ZoomText

Application/Software Information (ZoomText) Service Category Instructional Software

List the category of the service, application, resource, or service

Product Name ZoomText Magnifier

List the product name(s)

Company Info Ai Squared

Provide information about the Company

Website www.aisquared.com/zoomtext

List the main website

Date Purchased December 2014 – 8 licenses

Include the data purchased (or when the contract begins)

Contract Renewal n/a

List date(s) that the contract must be renewed

Vendor Contact Information Mailing Address

CMSD Schools should not contact the vendor Ai Squared directly, please contact the CMSD Contact below. P.O. Box 669 Manchester Center, VT 05255

Shipping Address

Ai Squared 130 Taconic Business Park Rd. Manchester Center, VT 05255

Vendor (other supports)

List project manager and other people engaged in the contract. Include email/phone

Contract Link

Add a link to the existing contract and Statement of Work

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Licensing

Describe the licensing (or reference the contract with licensing information)

Information Updated February 2, 2015

Identify the date that this information was updated

Instructional Information (ZoomText) Availability Any school, by request. Currently the District has 8 copies of the software that are installed at Lincoln-West, Sunbeam, Charles Describe who can access this application, Mooney, and GW Carver. resource or service

Grade Bands K-12

Describe which grade levels the application or resource is going to be utilized

Instructional Area All subject areas

Describe the instructional area where the application or resource will be utilized

Product Description From the website:

Describe the application or resource. ZoomText is the world's leading magnification and screen reading software for the visually impaired and helps countless individuals across the globe stay employed and in touch with the world.

There are two versions available - ZoomText Magnifier, which will enlarge and enhance everything on your computer screen with perfect clarity, making all of your applications easy to see and use; and ZoomText Magnifier/Reader, which includes all the great features of ZoomText Magnifier, and will additionally read aloud anything on your computer screen.

Research Justification This software provides accessibility to electronic text for students/adults with visual impairments. This accessibility is Describe the research that supports the use of critical so that students with visual impairments can participate this application for instruction. in the general education curriculum with their typical peers.

Service/Resource Owner Special Education Department

List Department

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CMSD Contact Jessica Baldwin

List main CMSD contact person’s name, email, & [email protected] phone. Also include school-based reps if applicable. 216-838-0217

Alignment(s) Aligned with principles of Universal Design for Learning Common Core Standards xxxxx ODE Standards xxxxxx ISTE NET.S XXXXXX Approval Jessica Baldwin has approved purchases of the software for schools Include approval info (include names, titles of that have requested it. leaders that have approved the application, resource or service)

Professional Development (ZoomText) Teachers/Administrators http://www.aisquared.com/zoomtext/tour/tour/ Describe what resources are available for teacher/administrator professional development. Include links to online resources or other documentation. Students Describe what resources are available for students to learn how to use the application or resource. Include links. Staff/Other http://www.aisquared.com/zoomtext/tour/tour/ Describe resources that are available for staff and other stakeholders. Include links to online resources and other documentation. Parents http://www.aisquared.com/zoomtext/tour/tour/ Describe what resources are available for parents to learn how to use the application or resource, include links. PD Contact None offered Provide information on how a teacher, school or group of schools can coordinate professional development.

Technical Information (ZoomText) Application Environment Software installation on individual computers (from CD-ROM)

Describe the type of application environment

Service Level Agreements with Vendor None

Describe the agreements about uptime, technical supports, disaster recovery, etc…

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Authentication One-time activation of software on a single computer using product key provided in box Describe how the user logs into the application/system. Include the login convention information.

User Authentication Data Source None

Describe where the user login and password information originates

Updating User Data (frequency) None

Describe the frequency that user data should be synchronized

Data Management Department None – does not collect data

List Department of where the data originates

Data Manager n/a

List person responsible for Data Management (name, email, phone)

Password Reset n/a

Describe process for users to complete password reset

Browser Requirements None

Describe browser technical requirements (include browser versions)

Plug In requirements None

Describe any plugins or non-standard technical configurations

Computer /Device Requirements Operating System: Windows 7 Describe recommended devices and Windows Vista specifications for the application Windows XP (32 bit only) with Service Pack 2 (SP2)

Processor Speed: 1 GHz Pentium® 4 processor or equivalent 1.5 GHz for Windows 7 and Vista

Memory Requirements: Minimum 512 MB RAM for Windows XP (1 GB recommended)

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Minimum 1 GB RAM for Windows 7 and Vista (2 GB recommended)

50 MB free hard disk space Other Dependencies

Describe other Dependencies

IT Service Department

List IT Department that is responsible for technical support

Notes (ZoomText) Additional Information

Include any additional information that would be helpful to the teachers, administrators, staff or DoIT staff.

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DoIT Services and Procedures

This section documents services that are provided by DoIT and other CMSD Departments. The information is this section includes information on how to initiate the service, contact information and other policy and procedural information associated with delivering or receiving the service.

Services and Procedure Index

Request an Audio Conference Bridge Scan to Email (Kyocera Multifunction Copiers)

Student and Network Logon & Password Sync (FIM) Software Evaluation Requests

Request to unblock a website (whitelisting) Software Installation Requests

Request a Cell Phone Procedure for submitting a Computer Security Access Form (CSA)

Request VPN Access Procedure for Resetting Teacher/Staff passwords

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Services and Procedures (A-Z)

Request an Audio Conference Bridge

Service Request an Audio Conference Bridge Service Description District has conference bridge service provided by its telecom provider (currently AT&T) Customer Benefit Allows end user to schedule a conference call (multiple users can call into a single phone number and participate in the call)

DoIT Provides Users are given Access to Conference Bridge to schedule their own meetings. Maintenance Schedule Users must use the conference bridge at least once every 180 days or the bridge will be deactivated by the service provider Incident Response & Resolution Technical support is provided by AT&T – 1-800-526-2655 Customer Requirements Submit a Service Desk Ticket ([email protected]) to request an audio conference bridge.

Additional Information Audio Conference Bridge services are provided for District activities only.

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Requesting Cell Phone Service

Service Cell Phone Service Service Description Eligible District Employees can be issued a District cell phone where the cell phone service is paid for by the District Customer Benefit Allows District to be issued a cell phone to stay in contact when not at their desk

DoIT Provides Cellular Service is provided in compliance to E-rate funding requirements. This does not pay for Hardware. Maintenance Schedule We do not have a maintenance program for the devices Incident Response & Resolution Users experiencing problems must open Service Desk tickets. Lost or stolen devices are the responsibility of the end user to replace. Instructions for Email setup are available on the web page.

Customer Requirements Complete Telephone Service request (full instructions listed below). Form must be signed by the Department Chief. User can request any cell phone available from the current provider as long as their Department has funds to purchase the device. Additional Information

Below are the instructions for requesting a District Issued Cell Phone.

Before a District Employee can be issued a cell phone a Cellular Telephone Equipment and Service Form must be completed. This is to insure their eligibility for receiving a District issued cell phone. Please review the Eligibility Requirements at the bottom of these instructions. The cost of the Cellular service comes from the Technology Department’s Budget however Equipment and Software licensing charges may be charged back to your Department

Please Note: District issued cell phones cannot be reissued to another person by your Department.

Please notify the Department of Technology immediately when the person issued the phone leaves the District, Changes Departments or no longer has need of their cell phone. The issued cellular device must also be returned to the Department of Technology.

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The request may be completed by the user or by someone else with access to the online form, and CMSD email. The form is only available on PC’s connected to the CMSD Network. Once the form is completed the requester will be emailed a filled in copy of the form to print out. The printed out form must have the signature of the employee be assigned the cell phone as well as the signature of their Supervisor authorizing the cell phone. The form also requires the signature of the Department Chief or their designee.

1. On a PC connected to the CMSD network, Open Internet Explorer and go to http://esupport by typing esupport in the URL field. You can also access it from the Intranet by clicking on the Administrative Webs and then selecting Telecom Support a. Select the Telecom Tab , b. Select Telecom Service Request Form c. Select Cellular Phone Service and click on continue/next d. Select New Service Request for the Request Type and click on continue/next e. Complete the rest of the form with the correct information, making sure to indicate Cellular Phone Type as Standard phone No Data Package or Smart Phone With Data Package. If you require a phone that has capability to send and receive emails you must select Smart Phone otherwise please select Standard Phone. f. In the Justification Field please provide a concise explanation as to why the employee needs to be issued a District Cell phone. Smart phone requesters need to specify why the user also needs access to the Internet/Email. g. Once all the fields are filled in click the Submit Request button. The page will then display a message thanking you for your request and informing you that you receive an email confirmation sent to the requester’s email address 2. When the requester receives the confirmation email, they will need to print out both attachments. 3. The person being issued is required to read the telephony guidelines and to acknowledge this by signing the filled in request form 4. The request form must then also be signed by either the device user’s chief (listed below) or a person authorized by their chief to sign for them.

Please note that incomplete or illegible forms will not be processed. A Screen Print of the completed form is not acceptable.

5. Once all the signatures have been obtained, please scan and email the completed document to [email protected] for processing. 6. Please allow 2 business days for processing. Once the request is processed the requester and the device user will be notified. The device user will be asked to make an appointment for picking up the device.

7. When picking up the cellular device please bring the original completed form along with CMSD ID or Driver's license to the 3rd floor located at the East Professional Center.

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* ELIGIBILITY TO USE TELEPHONY EQUIPMENT AND/OR SERVICES

An employee is eligible for District owned Telephony equipment if the employee meets at least one of the following criteria; however, if the Telephony service is E-Rate funded, the employee must also qualify by being integral, immediate and proximate to the education of students;

1. If they are an employee who must provide 24/7 Emergency response for critical District functions; 2. If they are an employee who must routinely travel between District sites; 3. If they are an employee who is regularly at a site(s) where land-line telephone access is not available; 4. If the employee’s Chief and the Chief Operating Officer approve the designated Telephony equipment for use by the employee.

Please Note: Contractors are not eligible for E-Rate funded Telephony services. The Technology Department provides funding for E-rate eligible Telephony services only.

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Software Evaluation Requests

Service Description Process for requesting the evaluation of new instructional software applications. Requests for software evaluation should be submitted to the CMSD Service Desk ([email protected]) with “Software Evaluation Request” in the email subject line. Customer Benefit The software evaluation process ensures that new software will work on District end-devices (laptops and desktops) and that it aligns with curricular goals and objectives. The evaluation includes both technical and instructional evaluation and a strategy to install the software applications. DoIT Provides Evaluation of the software application and coordination with the Curriculum and Instruction Department to ensure that the application aligns with instructional goals. If approved DoIT also develops an installation plan and provides ongoing monitoring of the application to ensure that the application continues to work, even if there are changes to other parts of the CMSD technology infrastructure. DoIT may also coordinate the process for uploading student data to the application.

Maintenance Schedule Monitoring of Instructional applications is ongoing. DoIT and the Curriculum and Instruction Department will issue notices if an application is being taken offline for maintenance.

Incident Response & Resolution Requests for Software Evaluation will be acknowledged within 2 business days of receipt. A preliminary evaluation will be conducted to determine if the application's specifications are compatible with current infrastructure and aligns with current instructional goals and practices. The requestor will be notified within two weeks if the preliminary assessment allows for the application to be installed or if further testing is required. If further testing is required, the requestor will be notified within four weeks if the application is approved.

Customer Requirements Software evaluation requests should be submitted between February and May of each school year in preparation for the upcoming school year. Requests for software evaluation should include the Instructional justification for the application (aligned to the school's Academic Achievement Plan) as well as all technical information. Requestors should plan for a minimum of 6-8 weeks for a software application request to be completed. Additional Information For a listing of the district's currently approved software applications, please refer to the Applications Section.

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Request to Install Software

Service Description Process for an individual to request installation of approved software or applications on computers (laptops, desktops).

For a listing of the district's currently approved software applications, please refer to the Applications Section.

To submit a request for software installation please enter a Service Desk Ticket to ([email protected]) with “Software Installation Request” in the email subject line. Customer Benefit Approved software is efficiently installed.

DoIT Provides Software installation services. Software will be installed remotely by a Service Desk technician or onsite by a Field Technician. Maintenance Schedule There may be times in which a software installation request is postponed due to changes in the software application or a computer's operating system updates. When the installation is requested, the user will be notified of any maintenance issues.

Incident Response & Resolution Requests will be acknowledged with 72 hours and prioritized with 24 hours of receipt. Depending on the software application and the method of installation (remote or on-site) the user will be notified with the anticipated installation date.

Planning ahead is highly recommended and requests should be submitted a minimum of 2 weeks before the application is needed.

Users experiencing problems with approved software applications should submit a service desk ticket. Tickets will be reviewed within 48 hours and assigned a priority. Customer Requirements Customer should provide information on the software application, version (if known), and computer information including school, room numbers, and specific computer host names. Additional Information To request evaluation of new software applications see Software Evaluation Requests

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Request to Unblock a Website (Whitelisting)

Service Unblocking Instructional Websites Service Description Teachers may request to have websites unblocked for instructional use by submitting a Help Desk Ticket to [email protected]. The teacher should include the website address and a brief description of the instructional justification for requesting the site to be unblocked.

Teacher’s requests to unblock websites are reviewed by CMSD’s Academics Department. If the site is approved, the Department of Information Technology is notified and the site is usually unblocked within XX hours. If the site is not approved, a notice is sent to the requesting teacher with the justification for denying the unblocking request.

The Child Internet Protection Act (CIPA) requires CMSD to block “children's access to obscene or harmful content over the Internet”. CMSD uses a whitelisting service. Customer Benefit Web Filters are critical in protecting students from harmful and obscene Internet content.

Compliance with CIPA is directly related to the District’s e-Rate funding.

Requests to unblock instructional websites are reviewed by Academic professionals.

DoIT Provides Web Filtering Services in compliance with CIPA

Instructional Website unblocking services via Help Desk Requests Maintenance Schedule Maintenance on Web Filtering Services are scheduled to have the least amount of impact on the Instructional day. Notifications of Web Filtering Services maintenance that impacts customers will be communicated via District email. Incident Response & Resolution  Academics will review unblocking requests within 3 days of receipt.  If a request is deferred to DoIT, the request will be reviewed within 3 days of receipt.  If approved DoIT will whitelist the website within 1 business day of receiving the approval from Academics.  If denied, Academics will notify the requester within 3 days.

Customer Requirements Teacher/requestor must provide

- Requestor name, email address, school, teaching assignment - Website address (URL) - Instructional reason/justification for requesting the site to be unblocked - Designate Grade Level/School/District access

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Additional Information Children’s Internet Protection Act

The Children's Internet Protection Act (CIPA) was enacted by Congress in 2000 to address concerns about children's access to obscene or harmful content over the Internet. CIPA imposes certain requirements on schools or libraries that receive discounts for Internet access or internal connections through the E-rate program – a program that makes certain communications services and products more affordable for eligible schools and libraries. http://www.fcc.gov/guides/childrens-internet-protection-act

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