Meeting of the Transportation District Commission of Hampton Roads Thursday, May 23, 2019 • 1:00 p.m. 2nd Floor Board Room • 3400 Victoria Boulevard, Hampton, VA
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A meeting of the Transportation District Commission of Hampton Roads will be held on Thursday, May 23, 2019 at 1:00 p.m. at 3400 Victoria Boulevard, Hampton, VA.
The meeting is open to the public and in accordance with the Board’s operating procedures and in compliance with the Virginia Freedom of Information Act, there will be an opportunity for public comment at the beginning of the meeting.
The agenda and supporting materials are included in this package for your review.
Meeting of the Transportation District Commission of Hampton Roads Thursday, May 23, 2019 • 1:00 p.m. 2nd Floor Board Room • 3400 Victoria Boulevard, Hampton, VA.
1. Call to Order & Roll Call
2. Public Comments
3. Approval of April 25, 2019 Meeting Minutes
4. President’s Monthly Report - William Harrell
A. Board Updates
5. Committee Reports
A. Audit & Budget Review Committee - Commissioner Hunter/ Conner Burns, Chief Financial Officer
April 2019 Financial Reports FY2020 Proposed Operating Budget Presentation
B. Management/Financial Advisory Committee – Brian DeProfio/ Conner Burns, Chief Financial Officer
C. Operations & Oversight Committee - Commissioner Parnell/ Sonya Luther, Director of Procurement
Contract No: 19-00010 Bus Diagnostic and Repair Services (Renewal)
Recommending Commission Approval: Award of a sole source contract to Cummins Sales and Service to provide bus diagnostic and repair services in the not-to-exceed amount of $942,500 for five (5) years.
Purchase Order No: 80883 Bus Spare Parts Purchase
Recommending Commission Approval: Award of a Purchase Order to Gillig, LLC to provide spare parts to support operation of twenty-eight (28)
recently purchased buses in accordance with the FTA’s mandatory twenty percent (20%) spare parts rule in the total amount of $130,928.23
Contract Order No: 19-00009 Bus Stop and Facilities Maintenance, Site improvements and Repairs (Renewal)
Recommending Commission Approval: Award of a Contract to M.K. Taylor Jr. Contractors, Inc. to perform a variety of general commercial site and repair work in the not-to-exceed amount of $1,093,205.00 over a three- year period.
Contract Order No: 18-76537R Industrial Vending and Inventory Management Services
Recommending Commission Approval: Award of a Contract to Fastenal Company to provide industrial vending and inventory management services, in the not-to-exceed amount of $530,800 for five (5) years.
Purchase Order No: 80902 Light Rail Vehicle Truck Electro-Hydraulic Unit Overhaul Kits
Recommending Commission Approval: Award of a Purchase Order to Knorr Brake Company to provide Electro-Hydraulic Unit overhaul kits for the State of Good Repair maintenance of HRT’s LRVs in the total amount of $221,567.46.
D. Planning/New Starts Development Committee – Commissioner Ross-Hammond
E. External/Legislative Advisory Committee - Commissioner Kanoyton
F. Smart Cities & Innovation Committee – Commissioner McClellan/ Alesia Cain, Chief Information/Technology Officer
G. Paratransit Advisory Subcommittee - Ms. Janice Taylor, Chair
H. Transit Ridership Advisory Sub-Committee – Ms. Doris Johnson, Chair
6. Old and New Business
7. Comments by Commission Members
8. Closed Session (as necessary)
9. Adjournment
The next meeting will be held on Thursday, June 27, 2019 at 1:00 p.m. in the 509 E. 18th Street, Norfolk, VA.
Meeting Minutes of the Transportation District Commission of Hampton Roads Thursday, April 25, 2019 • 1:00 p.m. 509 E. 18th Street, Norfolk, VA
Call to order
A quorum was attained, and Chairman Fuller called the meeting to order at 1:00 p.m.
Commissioners in attendance:
Commissioner Fuller, Chesapeake Commissioner Woodbury, Newport News Commissioner West, Chesapeake Commissioner Pittard, VDRPT Commissioner Gray, Hampton Alt. Commissioner DeProfio, Hampton Commissioner Kanoyton, Hampton Alt. Commissioner Cipriano, Newport News Alt. Commissioner Inman, Norfolk Commissioner McClellan, Norfolk Commissioner Rowe, Portsmouth Alt. Commissioner Patton, Portsmouth Commissioner Rouse, Virginia Beach Alt. Commissioner Reel, Virginia Beach
Hampton Roads Transit Staff in attendance: Kim Ackerman, Chief Human Resource Officer Ray Amoruso, Chief Planning and Development Officer Debbie Ball, Assistant Director of Finance Keisha Branch, Capital Programs & Grant Administration Officer Amy Braziel, Sr. Executive Assistant Conner Burns, Chief Financial Officer David Burton, General Counsel, Williams Mullen Alesia Cain, Chief Technology Officer Gene Cavasos, Director of Marketing & Communications Angela Glass, Director of Budget & Financial Analysis William Harrell, President and CEO Tom Holden, Media Relations Specialist Keith Johnson, Manager of Paratransit Shanti Mullen, Auditor I Sibyl Pappas, Chief Engineering & Facilities Officer Jim Price, Chief Transit Operations Officer 1
Luis Ramos, Sr. Executive Assistant/Commission Secretary Benjamin Simms, Director of Transportation Brian Smith, Chief of Staff Mark Stemple, Director of Maintenance Robert Travers, Corporate Counsel
Others in attendance:
Frank Azzalina, HRTI Mark Geduldig-Yatrofsky, ATLANTISHR.US Denise Johnson, TRAC Carl Jackson, City of Portsmouth Ina Kreps, Paratransit Customer Janice Taylor, PAC Constantinos Velissarios, City of Newport News
The TDCHR meeting package was distributed electronically to all Commissioners, the media, and the public in advance of the meeting. The meeting package consisted of:
Agenda Meeting Minutes President’s Report Presentation Social Media Analytics Committee Reports
Public Comments
Mr. Frank Azzalina with Hampton Roads Transportation, Inc. stated that on behalf of the taxicab companies in Hampton Roads, the taxi companies are excited about supporting paratransit services and are looking forward to being part of the conversation to make improvements to the system.
Mr. Harrell stated that he has spoken with Mr. Azzalina and does support the taxicab companies being part of the conversation to improve the transportation system.
A motion to close the Public Comments was made by Commissioner Woodbury and properly seconded by Commissioner McClellan. A roll call vote resulted as follows:
Ayes: Commissioners Fuller, Woodbury West, Pittard, Gray DeProfio, Cipriano, McClellan, Rowe, Rouse and Reel
Nays: None
Abstain: Commissioner Inman
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Approval of the March 2019 TDCHR Meeting Minutes
A motion to approve the March 2019 meeting minutes was made by Commissioner Woodbury and properly seconded by Commissioner West. A roll call vote resulted as follows:
Ayes: Commissioners Fuller, Woodbury, West, Pittard, Gray, DeProfio, Cipriano, McClellan, Rowe, Rouse and Reel
Nays: None
Abstain: Commissioner Inman
President’s Monthly Report
Mr. William Harrell welcomed everyone to the meeting.
Mr. Harrell stated that the Transportation Innovation Forum will occur on May 28th at Portsmouth Renaissance Hotel and Convention Center, which is the evening prior to the Virginia Transit Association (VTA) annual conference.
Dr. Brian Smith provided an update on the Transit Transformation Project, sharing results of the regional survey. He noted over 2,400 participants shared input on needs and priorities for an improved HRT bus system and reported on the top 6 priorities that were identified. Dr. Smith also noted that public meetings are upcoming in May and June, as shown on handouts provided to Commissioners. Mr. Harrell stated that staff has also reached out to our public outreach organizers, including Virginia Organizing members who recently spoke at a city council meeting in Newport News, and citizens are invited to join the small group discussions that are being conducted as part of the Transit Transformation Project.
Mr. Harrell stated that he met with all six city managers on April 22nd regarding the ongoing strategic plan effort and that they want to be involved, to include scheduling several more upcoming meetings. Mr. Harrell stated that there will be additional work sessions with city managers that will included reviewing potential funding and governance models.
Mr. Harrell stated that today is “Get on Board” Day, sponsored by the American Public Transportation Association, and he encouraged meeting attendees to take public transit. Many employees participated in the event.
Dr. Woodbury stated that in the past, the Transit Rider Advisory Committee (TRAC) and Judith Brown have helped people ride and she would like to see the coalition in Newport News take a ride on public transportation.
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Mr. Harrell stated that staff will engage with TRAC and make the connections with the coalition in Newport News.
COMMITTEE REPORTS
Audit and Budget Review Committee
The Audit and Budget Committee did not meet this month and no report was given.
Mr. Conner Burns presented the March 2019 Financial Reports as included in the meeting package.
Commissioner Fuller stated that this has been a better year compared to other recent years.
There was some discussion regarding HRTs line of credit.
There was discussion regarding funding for bus shelters.
Management Finance Advisory Committee (MFAC)
Commissioner DeProfio stated that the Operations and Oversight Committee requested that MFAC look at Commissioner Parnell’s year-end true-up proposal.
MFAC will also be looking at the FY20 budget regarding to state funds. There was discussion regarding same. Commissioner Pittard stated that he would put together some slides to better explain the states funding plan.
Commissioner Kanoyton arrived at 1:35 p.m.
Past-Chairwomen Woodbury left the meeting at 1:38 p.m.
Operations and Oversight Committee
Ms. Sonya Luther presented the following contracts for approval:
Contract No: 18-78386, Pre-Employment Background Screening Services
Contract No: 18-78386, Pre-Employment Background Screening Services was recommending for Commission approval to award a contract to Inquiries Screening to provide pre-employment background screening services, in the not-to-exceed amount of $194,700.00 for three (3) years.
Contract No: 18-79494, Paratransit Eligibility Evaluation and Processing Services
Contract No: 18-79494, Paratransit Eligibility Evaluation and Processing Services was recommended for Commission approval to award of a contract to ADARide.com, LLC to provide the evaluation and processing services of Paratransit applications in the not-to-exceed amount of $1,172,641.00
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Contract No: 19-00004, Oracle PeopleSoft Annual Support Services
Contract No: 19-00004, Oracle PeopleSoft Annual Support Services was recommended for Commission approval to award of a contract to Mythics, Inc. to provide Oracle PeopleSoft Annual Software Support Services in the not to exceed amount of $1,293,113.84 for five (5) years. After 3 base years, O&O Committee recommended Board approval prior to exercising option years
Purchase Order No: 80600, Light Rail Vehicle Articulation Joints
Purchase Order No: 80600, Light Rail Vehicle Articulation Joints was recommended for Commission approval to award of a Purchase Order to Siemens Industries, Inc. to provide articulation joints for the State of Good Repair maintenance of HRT’s LRVs in the total amount of $166,977.00
A motion to approve Contract 18-78386, Pre-Employment Background Screening Services, Contract 18-79494, Paratransit Eligibility Evaluation and Processing Services Contract 19-00004, Oracle PeopleSoft Annual Support Services and Purchase Order 80600, Light Rail Vehicle Articulation Joints was made by the Operations and Oversight Committee and properly seconded by Commissioner West. A roll call vote resulted as follows:
Ayes: Commissioners Fuller, West, Pittard, Gray, Kanoyton, Cipriano, McClellan, Rowe, Patton, Rouse and Reel
Nays: None
Abstain: Commissioner Inman
Planning and New Starts Development Committee
The Planning and New Starts Development Committee did not meet this month and no report was given.
External Legislative Advisory Committee (ELAC)
Commissioner Kanoyton stated that she had no official report, however it was noted that Joe Dillard is working on scheduling a couple of upcoming trips to meet with legislators.
Smart Cities & Innovation Committee
Commissioner McClellan provided an update on the Smart Cities & Innovation Committee.
Commissioner McClellan stated that the committee created a few milestones and established the committee mission statement.
It was stated that the committee is in its early stages but there is excitement about opportunities.
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It was also stated that HRTs technology department is in need additional staff to complete upcoming projects and the agency needs to better resource technology.
Regional technology was discussed.
Paratransit Advisory Sub-Committee (PAC)
Ms. Janice Taylor stated that the PAC did not meet this month but did applaud the taxi companies and their efforts to assist the paratransit community.
Ms. Taylor stated that there are membership vacancies in Newport News and Chesapeake.
The next PAC meeting will be held on June 12, 2019 in Norfolk.
Transit Ridership Advisory Committee (TRAC)
Ms. Johnson stated that there was no report for the TRAC. Ms. Johnson stated that the next meeting will be held on May 8, 2019.
Old and New Business
Mr. Ron Hodges gave an update regarding Traffix as enclosed in this package.
Commissioner Rouse left the meeting at 2:01 PM.
There was discussion regarding HRT working with economic development departments in cities to further develop the Traffix Program.
There were comments made related to the benefits of the Traffix Program and the appreciation of HRT staff.
Comments by Commissioners
Commissioner Kanoyton asked if the Trolleys would be operating every 15 minutes during SITW. Ms. Alisa Crider stated that the trolleys will be running every 15 minutes and customers can download the HRT application which will offer multiple options for fares. Ms. Crider also mentioned that HRT staff will be at convention center during the event to assist customers with information and to help navigate with the HRT application.
Adjournment
The meeting adjourned at 2:19 p.m.
TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS
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Douglas Fuller ATTEST: Chair
______Luis R. Ramos, Commission Secretary May 23, 2019
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Prepared for the Transportation District Commission of Hampton Roads by Ron Hodges, Director of Business Development and the TRAFFIX Program April 25, 2019 To decrease traffic congestion by reducing the number of Single Occupancy Vehicles (SOV’s) commuting to work by: encouraging the use of HOV lanes through ridesharing encouraging the use of alternatives to driving alone such as: ◦ public transportation ◦ carpooling ◦ vanpooling ◦ teleworking ◦ biking ◦ walking • TRAFFIX Staff are HRT Employees • Funding from HRTPO Regional Allocation of Fund Annually • DRPT Manages Rules of Allocation Funding and oversight are provided through the Hampton Roads Transportation Planning Organization The HRTPO has authorized annual automatic funding ($986,000) for TRAFFIX through Congestion Mitigation and Air Quality(CMAQ) Traffix CMAQ funds are federal and state funds and are channeled through the Hampton Roads Planning Transportation Organization Funded since 1995 Approve the Traffix budget Review, suggest and approve strategic plans Approve Key Hires Approve Capital Investments (TVM on Base) Review and Approve Annual Report Champion Traffix at the Transportation Technical Advisory Committee (TTAC) and to the Hampton Roads Planning Organization (HRTPO) City of Chesapeake City of Hampton City of Newport News City of Norfolk City of Suffolk/Suffolk Transit City of Virginia Beach Department of Rail and Public Transportation Federal Highway Administration Hampton Roads Transportation Planning Commission Hampton Roads Transit Isle of Wight County Williamsburg Area Transit Authority U.S. Navy
◦ Outreach Offices Newport News Transit Center Naval Station Norfolk HRT Norfolk Office Biking Bus Carpool Ferry Light Rail Vanpool Telework Employer Programs Vanpool Stipends Guaranteed Ride Commuter Rewards Ridematching Rideshare Parking Bike & Parking Amenities GoPass365 Vanpool Stipends ◦ Monthly Stipend ◦ VanStart ◦ VanSave Guaranteed Ride Program Best Places to Work Commuter Rewards & Ridematching Rideshare Parking ◦ Create new locations ◦ Work with cities and VDOT
Bike & Parking Amenities ◦ Bike Repair Stations and Bike Racks ◦ Parking Signs and Tags ◦ Bikeshare Sponsorship
Association for Commuter Transportation ◦ Presented at 2018 National Conference ◦ Attend TDM Forum 2018 ◦ Vice President of Chesapeake Chapter ◦ Vanpool Council National Transportation Research Board ◦ Presentation at 2016 Conference ◦ Article in Road & Bridges Magazine about commuting to Naval Station Norfolk Monthly DRPT OLGA Report Quarterly DRPT Milestones TOS Committee Meetings NTD Reports (vanpool) Annual Report Over 11,000 Total VMT: 5.2m Commuter Members Total Reduced CO2 653 Participating Emissions: 2.5m tons Organizations Reduced 264k car trips Contacted over 150 Commuters employers and ◦ Saved over $2.8m in commuter-related commands expenses 67 Commuter Events ◦ Burned over 4.9m calories by walking or 119 Program biking Meetings ◦ Saved over 249k gallons 12 Employer Surveys of gas
HAMPTON ROADS President’s Report TRANSIT May 2019
SMOOTH TRANSPORTATION AT SOMETHING IN THE WATER
Virginia Beach’s Something in the Water festival in April was a prime opportunity for Hampton Roads Transit to further refine its new mobile ticketing service.
The event, a celebration of art, culture and music that brought out a star-studded musical line-up to the city’s Oceanfront had an estimated 35,000 people in attendance.
HRT carried nearly 12,000 passenger trips via 12 of its VB Wave trolleys from the Virginia Beach Convention Center to the 5th Street main stage where are all concerts were held. The event was so large school buses were also contracted to help move festivalgoers from various park and ride locations in the City to the Oceanfront.
Uber and Lyft drivers were confined by a geo fence to a designated drop off location at the Convention Center and tour buses were similarly restricted. Attendees hopped on the trolley at the Convention Center for the last leg of the trip to the Oceanfront.
During the summer season, Hampton Roads Transit operates its 14 custom-built trolleys to shuttle tourists around the Oceanfront. Charming and built for casual vacationers, the trolleys have 24 wood-trimmed seats and brass railings. There is limited room to stand.
It’s truly exciting they are now serving as a test bed for HRT’s mobile ticketing program that we hope will one day be available system-wide.
In year’s past, trolley passengers would have needed exact change, or a pre-purchased fare card to ride. But in July 2018, the agency introduced its first mobile ticketing app on the three trolley routes as part of an initial introduction to the technology. This year, the second phase commenced, and the season kicked off a week early just for this festival.
During the festival weekend, there were approximately 5,129 boardings with the mobile ticketing app. The festivalgoers could choose between a three-day pass, one-day pass or one-way pass. Approximately 1,647 three-day tickets were sold, 904 one- day, and 758 one-way. The remaining festivalgoers used exact change or an HRT fare card.
There were many improvements from last season’s “Phase 1” pilot program. All 14 trolleys were fitted with fare validator equipment that can scan fare barcodes on mobile devices, eliminating the need for operators to “read” the phones and allow for a much more efficient boarding process
The VB Wave trolley season began May 19. The Route 30 began May 1 and Routes 31 and the 35 began May 19. Despite, the Route 35 being operated by Hybrid shuttle buses, HRT still allows mobile tickets since its part of the VB Wave service. Customers simply present the visual ticket to the operator for them to then key it in.
The upgrades are a big success for both the operators and passengers. We look forward to a successful trolley season. For more information visit www.gohrt.com/modes/vb-wave-bayfront-shuttle/.
Sincerely,
William E. Harrell President and CEO Hampton Roads Transit Facebook Pages | 2 of 7
Facebook Publishing Behavior
POSTS, BY DAY
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0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APR
Posts Sent
Publishing MetricsHAMPTON ROADS Social MediaTotals Analytics TRANSIT March 2019 - April 2019 Photos 10 The number of posts you sent decreased by Videos 0 FACEBOOK STATS Posts 13 March 1 – March 28, 2019 April 1 – April 30, 2019 11.5% HRT’s Facebook @hrtfan HRT’s Facebook @hrtfan Notes 0 since previous date range Total fans: 12,686 Total fans: 12,692 Total posts: 26 Total posts: 23 TImpressions:otal Post s28,944 2Impressions:3 35,785 Engagements: 590 Engagements: 953 Clicks: 61 Clicks: 297 People engaged: 59% female, 41% male People engaged: 59% female, 41% male Women between 35-44 most active users Women between 35-44 most active users
FFACEBOOKacebook To pTOP Po sPOSTSts, by Reactions
Post Reactions Comments % Users Engaged Reach
Hampton Roads Transit More frequent buses, maybe on-demand service in the works at HRT 109 17 10.4% 3,113 (Post) April 24, 2019 7:20 am
Hampton Roads Transit Facebook Pages | 3 of 7
105 2 19.1% 1,823 Facebook Top Posts, by Reactions
Post (Post) April 27, 2019 7:54 pm Reactions Comments % Users Engaged Reach
Hampton Roads Transit
105 2 19.1% 1,823
(Post) April 27, 2019 7:54 pm
Hampton Roads Transit
105 2 19.1% 1,823
(Post) April 27, 2019 7:54 pm
Hampton Roads Transit We’ve met thousands of friendly festival goers this weekend taking the trolley to SOMETHING IN THE WATER. Nothing but good vibes here! Are you coming down? Download the mobile app GoHRT to secure your trolley passes early. Visit GoHRT.com for more details.
105 2 19.1% 1,823
(Post) April 27, 2019 7:54 pm Twitter Profiles | 2 of 6
Twitter Posts & Conversations
MESSAGES PER DAY
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0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APR
Received Sent
Sent/Received Metrics Totals The number of messages you sent decreased by Tweets sent 141 HAMPTON ROADS Social Media Analytics TRANSIT March 2019 - April 2019 Direct Messages sent 0 15.6% Total Sent 141 since previous date range TWITTER STATS
March 1 – March 28, 2019 April 1 – April 30, 2019 HRT’s Twitter @gohrt_com HRT’s Twitter @gohrt_comThe number of messages you MTotalent ifollowers:ons recei v6,554ed Total followers:143 6,617 received increased by Tweets sent: 164 Tweets sent: 141 DRetweets:irect Mes 65sages received Retweets:0 97 Mentions received: 91 Mentions received: 53.8% TImpressions:otal Rec e79,400ived Impressions:143 90,796 since previous date range Engagements: 799 Engagements: 1,500 Clicks: 206 Clicks: 334 People engaged: 55% male, 45% female People engaged: 55% male, 45% female Men between 35-44 most active users Men between 35-44 most active users
Twitter Top Posts, by Responses TWITTER TOP POSTS Twitter Profiles | 3 of 6 Tweet Potential Reach Responses Clicks Retweets
gohrt_com Are you heading to the sold out #SITW festival this weekend? Plan to take Twittert hTeo VpB WPaoves trso,ll eby ybe Rtweeesnp @oCnitsyoefVsaBeach Convention Center and Oceanfront. It will run every 15 minutes from 8am-2am Friday-Sunday. 101,503 15 0 12 https://t.co/J0kvOsgLTA Tweet (Tweet) April 24, 2019 3:21 pm Potential Reach Responses Clicks Retweets
gohrt_com Customers should expect increased traffic in the Hampton Roads area due to the Something in the Water Festival (April 26–28). We advise all of our customers to check their specific route for current delays and detours. 101,382 11 0 11 @CityofVaBeach @NorfolkVA @AboutChesapeake @cityofPortsVA https://t.co/lWpv3oC7b9 (Tweet) April 25, 2019 5:40 am
gohrt_com Are you ready for #SomethingInTheWater? While enjoying this waterfront festival in @CityofVaBeach, hop on the VB Wave trolley to navigate to all of the events. You can pay cash (exact change) or download the #gohrt app and 82,327 7 0 7 use mobile pay. @sitw #VBWave https://t.co/1jRTFPy2To https://t.co/zo97nTtOg3 (Tweet) by Alisa C. April 3, 2019 4:30 pm
gohrt_com Only 2 days until the start of #SomethingInTheWater. Catch all of the events using the #VBWave trolley. The trolley takes cash (exact change), fare tickets, or you can use mobile pay if you download the #gohrt app. For schedules 91,254 6 0 5 and times visit https://t.co/1jRTFPy2To https://t.co/BdPHf2ZE1t (Tweet) by Alisa C. April 24, 2019 4:30 pm
gohrt_com Wondering how to complete that last leg of your trip? #PaceNorfolk could be your solution. For $1 you can ride around the city for 30 minutes and reach your destination. Plus, it is a great workout. #gohrt #HealthAwarenessMonth 29,238 5 0 5 #StressAwarenessMonth https://t.co/hhdsi9Xn1a (Tweet) by Alisa C. April 18, 2019 8:30 am HAMPTON ROADS Web Site Analytics TRANSIT Gohrt.com • March 2019 - April 2019
GOHRT.COM - March 2019 GOHRT.COM - April 2019
OVERVIEW OVERVIEW
Sessions 113,729 Sessions 131,503 Users 177,408 Users 204,535 Pageviews 280,317 Pageviews 322,887
DEVICE USAGE: DEVICE USAGE:
mobile 82.46% mobile 83.41% desktop 15.32% desktop 14.57% tablet 2.22% tablet 2.02%
TRAFFIC SOURCE PER SESSION TRAFFIC SOURCE PER SESSION
Organic Search 78.67% Organic Search 75.80% Direct 16.86% Direct 17.48% Referral 3.82% Referral 4.81% Email 0.16% Email 0.49% (Other) 0.26% (Other) 0.73% Social 0.25% Social 0.69%
PAGEVIEWS BY PAGE (TOP 10) PAGEVIEWS BY PAGE (TOP 10)
/index.html 42.07% /index.html 42.51% /fares/index.html 18.41% /fares/index.html 20.84% /fares/where-to-buy/index.html 15.25% /fares/where-to-buy/index.html 15.86% /route/newport-news/index.html 6.69% /services/the-tide/index.html 7.47% /services/the-tide/index.html 6.37% /route/norfolk/index.html 6.12% /route/virginia-beach/index.html 5.49% /route/newport-news/index.html 5.31% /route/norfolk/index.html 5.44% /route/virginia-beach/index.html 1.90% /about/employment/index.html 0.28%
STUDENT FREEDOM PASS STUDENT FREEDOM PASS
/studentfreedompass/index.html, /studentfreedo.. 3 /studentfreedompass/index.html, /studentfreed.. 11 TDCHR Board Meeting April 25, 2019
1 Board Update
• Transportation Innovation Forum – May 28, 2019 5:30-7:30pm Portsmouth Renaissance Hotel and Convention Center
• Virginia Transit Association – Annual Conference – May 29-30, 2019 Portsmouth Renaissance Hotel and Convention Center
2 Transit Transformation Project Updates
• Regional Survey
3 REGIONAL SURVEY
4 More reliable service (on‐time arrivals and drop‐offs)
Frequent Service during rush hour Top 6 (5‐9am and 3‐7pm, Monday‐Friday)
Priorities Real‐time bus arrival information with Comments Safety and security
from Mobile ticketing and fare payment options Respondents More sheltered stops in my city
5 All respondents Top 6 Priorities
More reliable service (on‐time arrivals and drop‐offs)
“Buses should be on time.”
“Make sure our folks who need it the most have connections that are timely.”
“Buses that work and run.”
6 All respondents Top 6 Priorities
Frequent Service during rush hour (5‐9am and 3‐7pm, Monday‐Friday)
“More frequent service every 15‐20 mins during week, every 30 mins on weekends.”
“The only way to transform bus services in Hampton Roads is to decrease transit time between major areas. Completely unreasonable travel times!”
“Shorter wait times with scheduled on‐time service.”
“Buses running every half hour instead of every hour.”
7 All respondents Top 6 Priorities
Real‐time bus arrival information
“Real time bus tracking. I understand things happen and buses don’t always run on‐time. I’d rather sit at home an extra 10 minutes than stand out in the weather looking down the road wondering where my bus us.”
“Better mobile technology integration and real‐time route info.”
“A real focus on on‐time performance and real‐time bus arrival information.”
8 All respondents Top 6 Priorities
Safety and security enhancements
“Better safety and security.”
“Safety at the stops and on the buses.”
“I think that upgrades to the system making rides more efficient and safer would benefit the bus.”
9 All respondents Top 6 Priorities
Mobile ticketing and fare payment options
“Switching from paper tickets to a hard pass where you can reload funds”
“Real time arrival on mobile & mobile pay fare”
“We need an app that gives real time locations and estimated wait and transit times. We need to be able to pay via the app as well.”
10 All respondents Top 6 Priorities
More sheltered stops in my city
“Covered bus shelters with good rain protection. Good lighting.”
“Better shelters . . . You feel valued, more human, protected from the elements in a sheltered stop.”
“Quicker, more reliable service with covered stops. Real time updates. Destinations that matter, on routes that are easy to understand.”
“More sheltered bus stops to protect passengers from inclement weather.”
11 Moving Forward
Community inputs from across Hampton Roads, including this survey, are being used to help develop a new strategic plan for HRT bus system improvements. For more information, visit www.TransformTransit.com.
Thank you.
12 Transit Transformation Project Updates
• Regional Survey
• April 22 meeting with City Managers
• Public Meetings
13 14 15 16 TDCHR Board Meeting April 25, 2019
17 APRIL 2019 FISCAL YEAR 2019 FINANCIAL REPORT
1 OPERATING FINANCIAL STATEMENTS April 2019
FISCAL YEAR 2019 Annual Month to Date Year to Date Dollars in Thousands Budget Budget Actual Budget Actual Variance Variance Operating Revenue Passenger Revenue$ 15,160.4 $ 1,182.2 $ 1,263.7 $ 81.5 6.9 %$ 12,557.7 $ 12,747.9 $ 190.3 1.5 % Advertising Revenue 800.0 66.7 76.6 10.0 14.9 % 666.7 887.7 221.0 33.2 % Other Transportation Revenue 2,046.7 170.6 188.9 18.4 10.8 % 1,705.6 1,884.0 178.5 10.5 % Non-Transportation Revenue 60.0 5.0 31.4 26.4 528.4 % 50.0 248.3 198.3 396.6 % Total Operating Revenue 18,067.1 1,424.4 1,560.7 136.3 9.6 % 14,979.9 15,768.0 788.1 5.3 % Non-Operating Revenue Federal Funding (1) 18,024.7 1,468.7 1,289.5 (179.2) (12.2) % 15,043.9 13,851.2 (1,192.7) (7.9) % State Funding 19,507.9 1,625.7 1,671.9 46.2 2.8 % 16,256.6 16,718.6 462.1 2.8 % Local Funding 43,288.9 3,607.4 3,607.4 (0.0) (0.0) % 36,074.1 35,796.8 (277.3) (0.8) % Total Non-Operating Revenue 80,821.5 6,701.7 6,568.8 (133.0) (2.0) % 67,374.5 66,366.7 (1,007.8) (1.5) % TOTAL REVENUE$ 98,888.6 $ 8,126.2 $ 8,129.4 $ 3.3 $ 82,354.4 $ 82,134.6 $ (219.8)
Personnel Services$ 64,164.3 $ 5,256.7 $ 5,040.0 $ 216.6 4.1 %$ 53,411.3 $ 51,593.7 $ 1,817.6 3.4 % Contract Services 8,450.6 748.3 701.4 46.9 6.3 % 7,046.9 6,232.9 814.0 11.6 % Materials & Supplies (2) 10,670.2 893.2 1,045.6 (152.4) (17.1) % 8,804.9 9,655.4 (850.5) (9.7) % Utilities 1,178.2 77.1 93.0 (15.9) (20.7) % 975.9 982.3 (6.5) (0.7) % Casualties & Liabilities 4,190.8 350.1 343.8 6.3 1.8 % 3,490.7 3,485.2 5.4 0.2 % Purchased Transportation 8,444.1 657.0 442.2 214.9 32.7 % 7,130.1 6,371.2 759.0 10.6 % Other Miscellaneous Expenses 1,790.4 143.9 356.4 (212.6) (147.7) % 1,494.6 1,646.4 (151.8) (10.2) % TOTAL EXPENSE$ 98,888.6 $ 8,126.2 $ 8,022.4 $ 103.7 $ 82,354.4 $ 79,967.1 $ 2,387.3 SURPLUS (DEFICIT) 107.0 2,167.5
1 Year to date federal 5307 funding reduced by $150, 000 and 5337 funding by $110,000. Year to date 5337 funding reduced by $440,000 Project management grant reimbursements reduced by $549,597 YTD
2 Fuel April Budget $409,189.9 Actual $529,642.8 YTD Budget $4,507,995.5 Actual $5,161,365.0
2 OPERATING FINANCIAL STATEMENTS April 2019
3 LOCALITY CROSSWALK April 2019
AS OF APRIL 30, 2019 Locality Non‐Locality Consolidated REVENUE Passenger Revenue$ 11,958,690 $ 789,239 $ 12,747,929 Advertising Revenue$ 837,543 $ 50,158 $ 887,701 Other Transportation Revenue$ ‐ $ 1,884,017 $ 1,884,017 Non‐Transportation Revenue$ 81,302 $ 167,018 $ 248,320 Federal Funding (PM 5307 & 5337)$ 11,185,540 $ 1,343,801 $ 12,529,341 Project Management‐Grant Reimbursement$ 1,247,173 $ 74,689 $ 1,321,862 State Funding$ 15,580,684 $ 1,137,958 $ 16,718,642 Local Funding$ 35,796,830 $ ‐ $ 35,796,830 TOTAL REVENUE:$ 76,687,762 $ 5,446,880 $ 82,134,642
TOTAL EXPENSES:$ 75,128,641 $ 4,838,505 $ 79,967,146
BUDGET STATUS TO DATE:$ 1,559,121 $ 608,375 $ 2,167,496
4 LOCALITY FY2019 YEAR END PROJECTION FY2019 FY2019 Variance Budget Projections + / (‐) REVENUE Passenger Revenue$ 15,160,429 $ 15,230,579 $ 70,150 Advertising Revenue$ 800,000 $ 1,065,240 $ 265,240 Other Transportation Revenue$ 60,000 $ 103,405 $ 43,405 Non‐Transportation Revenue$ 2,046,668 $ 2,028,877 $ (17,791) Federal Funding (PM 5307 & 5337)(1) $ 15,715,320 $ 15,125,320 $ (590,000) Project Management‐Grant Reimbursement$ 2,309,429 $ 1,649,920 $ (659,509) State Funding$ 19,507,857 $ 20,062,368 $ 554,511 Local Funding$ 43,288,906 $ 43,011,650 $ (277,256) TOTAL REVENUE$ 98,888,609 $ 98,277,359 $ (611,250)
EXPENSE Personnel Services$ 64,164,304 $ 63,367,510 $ 796,794 Services$ 8,450,584 $ 7,761,636 $ 688,948 Materials & Supplies (2) $ 10,670,194 $ 11,539,002 $ (868,808) Utilities$ 1,178,185 $ 1,184,681 $ (6,496) Casualties & Liabilities$ 4,190,819 $ 4,185,373 $ 5,446 Purchased Transportation (3) $ 8,444,136 $ 7,651,210 $ 792,926 Other Miscellaneous Expenses$ 1,790,387 $ 2,005,804 $ (215,417) TOTAL EXPENSE$ 98,888,609 $ 97,695,216 $ 1,193,393
LOCALITY SURPLUS/(DEFICIT)$ ‐ $ 582,143 $ 582,143 1. Federal Funding: federal fixed guideway funding variance to budget $(440,000); federal PM variance to budget $(150,000) 2. Materials & Supplies: fuel budget overage $(782,000); repairs $(77,700) 3. Purchased Transportation: Paratransit positive budget variance $899,600; Ferry budget overage $(106,600)
Draft Projection 5 LOCALITY RECONCILIATION April 2019
Total Local FISCAL YEAR 2019 Annual YTD APRIL 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share$ 43,288.9 $ 36,074.1 $ 35,796.8 $ (277.3) Plus: Local Farebox$ 14,546.1 $ 12,048.7 $ 11,958.7 $ (90.0) Locality Share ‐ Sub‐Total$ 57,835.0 $ 48,122.8 $ 47,755.5 $ (367.3)
Plus: Federal Aid$ 13,975.7 $ 11,664.5 $ 11,185.4 $ (479.1) State Aid$ 18,142.3 $ 15,118.6 $ 15,580.7 $ 462.1 Total Revenue Contribution$ 89,953.0 $ 74,905.9 $ 74,521.6 $ (384.3)
Operating Expenses$ 89,953.0 $ 74,905.9 $ 72,962.5 $ (1,943.4)
Budget Status to Date: $ 1,559.1
KPI's Total Local Farebox Recovery 16.2% 16.1% 16.4% PROJECTED Farebox as a % of Locality Share ‐ Sub‐Total 25.2% 25.0% 25.0% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Operating Share 33.6% 33.4% 33.4% (Dollars in Thousands) Budget Actual Variance Locality Operating Share$ 43,288.9 $ 43,011.6 $ (277.3) Plus: Local Farebox$ 14,546.1 $ 14,558.2 $ 12.1 Locality Share ‐ Sub‐Total$ 57,835.0 $ 57,569.8 $ (265.2)
Plus: Federal Aid$ 13,975.7 $ 13,459.3 $ (516.4) State Aid$ 18,142.3 $ 18,696.8 $ 554.5 Total Revenue Contribution$ 89,953.0 $ 89,725.9 $ (227.1)
Operating Expenses$ 89,953.0 $ 89,143.8 $ (809.2)
Year End Projection: $ 582.1
6 LOCALITY RECONCILIATION April 2019
Chesapeake FISCAL YEAR 2019 Annual YTD APRIL 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share$ 2,510.4 $ 2,092.0 $ 2,076.5 $ (15.5) Plus: Local Farebox$ 746.9 $ 618.7 $ 628.2 $ 9.5 Locality Share ‐ Sub‐Total$ 3,257.3 $ 2,710.7 $ 2,704.7 $ (6.0)
Plus: Federal Aid$ 888.7 $ 741.8 $ 701.7 $ (40.1) State Aid$ 1,015.0 $ 845.8 $ 857.4 $ 11.6 Total Revenue Contribution$ 5,161.0 $ 4,298.3 $ 4,263.8 $ (34.5)
Operating Expenses$ 5,161.0 $ 4,298.3 $ 4,127.9 $ (170.4)
Budget Status to Date: $ 135.9
KPI's PROJECTED Chesapeake Farebox Recovery 14.5% 14.4% 15.2% PROJECTED FY19 Farebox as a % of Locality Share ‐ Sub‐Total 22.9% 22.8% 23.2% FISCAL YEAR 2019 (Dollars in Thousands) Farebox as a % of Locality Operating Share 29.8% 29.6% 30.3% Budget Actual Variance Locality Operating Share$ 2,510.4 $ 2,494.9 $ (15.5) Plus: Local Farebox$ 746.9 $ 760.6 $ 13.7 Locality Share ‐ Sub‐Total$ 3,257.3 $ 3,255.5 $ (1.8)
Plus: Federal Aid$ 888.7 $ 840.8 $ (47.9) State Aid$ 1,015.0 $ 1,025.1 $ 10.1 Total Revenue Contribution$ 5,161.0 $ 5,121.4 $ (39.6)
Operating Expenses$ 5,161.0 $ 5,023.7 $ (137.3)
Year End Projection: $ 97.7
7 LOCALITY RECONCILIATION April 2019
Newport News FISCAL YEAR 2019 Annual YTD APRIL 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share$ 7,220.0 $ 6,016.7 $ 5,968.8 $ (47.9) Plus: Local Farebox$ 2,473.1 $ 2,048.5 $ 2,126.9 $ 78.4 Locality Share ‐ Sub‐Total$ 9,693.1 $ 8,065.2 $ 8,095.7 $ 30.5
Plus: Federal Aid$ 2,697.4 $ 2,251.3 $ 2,154.4 $ (96.9) State Aid$ 3,132.1 $ 2,610.1 $ 2,703.4 $ 93.3 Total Revenue Contribution$ 15,522.6 $ 12,926.6 $ 12,953.5 $ 26.9
Operating Expenses$ 15,522.6 $ 12,926.6 $ 12,653.0 $ (273.6)
Budget Status to Date: $ 300.5
KPI's Farebox Recovery 15.9% 15.8% 16.8% PROJECTED Newport News Farebox as a % of Locality Share ‐ Sub‐Total 25.5% 25.4% 26.3% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Operating Share 34.3% 34.0% 35.6% (Dollars in Thousands) Budget Actual Variance Locality Operating Share$ 7,220.0 $ 7,172.1 $ (47.9) Plus: Local Farebox$ 2,473.1 $ 2,574.5 $ 101.4 Locality Share ‐ Sub‐Total$ 9,693.1 $ 9,746.6 $ 53.5
Plus: Federal Aid$ 2,697.4 $ 2,572.0 $ (125.4) State Aid$ 3,132.1 $ 3,223.4 $ 91.3 Total Revenue Contribution$ 15,522.6 $ 15,542.0 $ 19.4
Operating Expenses$ 15,522.6 $ 15,361.8 $ (160.8)
Year End Projection: $ 180.2
8 LOCALITY RECONCILIATION April 2019 Hampton FISCAL YEAR 2019 Annual YTD APRIL 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share$ 4,488.8 $ 3,740.7 $ 3,711.7 $ (29.0) Plus: Local Farebox$ 1,442.4 $ 1,194.7 $ 1,176.5 $ (18.2) Locality Share ‐ Sub‐Total$ 5,931.2 $ 4,935.4 $ 4,888.2 $ (47.2)
Plus: Federal Aid$ 1,652.1 $ 1,378.9 $ 1,309.9 $ (69.0) State Aid$ 1,897.6 $ 1,581.3 $ 1,617.6 $ 36.3 Total Revenue Contribution$ 9,480.9 $ 7,895.6 $ 7,815.7 $ (79.9)
Operating Expenses$ 9,480.9 $ 7,895.6 $ 7,638.7 $ (256.9)
Budget Status to Date: $ 177.0
KPI's PROJECTED Hampton Farebox Recovery 15.2% 15.1% 15.4% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Share ‐ Sub‐Total 24.3% 24.2% 24.1% (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 32.1% 31.9% 31.7% Locality Operating Share$ 4,488.8 $ 4,459.8 $ (29.0) Plus: Local Farebox$ 1,442.4 $ 1,424.6 $ (17.8) Locality Share ‐ Sub‐Total$ 5,931.2 $ 5,884.4 $ (46.8)
Plus: Federal Aid$ 1,652.1 $ 1,567.0 $ (85.1) State Aid$ 1,897.6 $ 1,931.1 $ 33.5 Total Revenue Contribution$ 9,480.9 $ 9,382.5 $ (98.4)
Operating Expenses$ 9,480.9 $ 9,284.2 $ (196.7)
Year End Projection: $ 98.3
9 LOCALITY RECONCILIATION April 2019
Norfolk FISCAL YEAR 2019 Annual YTD APRIL 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share$ 19,243.1 $ 16,035.9 $ 15,914.7 $ (121.2) Plus: Local Farebox$ 6,702.8 $ 5,552.0 $ 5,557.0 $ 5.0 Locality Share ‐ Sub‐Total$ 25,945.9 $ 21,587.9 $ 21,471.7 $ (116.2)
Plus: Federal Aid$ 5,128.5 $ 4,280.4 $ 4,109.5 $ (170.9) State Aid$ 7,930.1 $ 6,608.4 $ 6,861.9 $ 253.5 Total Revenue Contribution$ 39,004.5 $ 32,476.7 $ 32,443.1 $ (33.6)
Operating Expenses$ 39,004.5 $ 32,476.7 $ 31,857.0 $ (619.7)
Budget Status to Date: $ 586.1
KPI's PROJECTED Norfolk Farebox Recovery 17.2% 17.1% 17.4% PROJECTED FY19 Farebox as a % of Locality Share ‐ Sub‐Total 25.8% 25.7% 25.9% FISCAL YEAR 2019 (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 34.8% 34.6% 34.9% Locality Operating Share$ 19,243.1 $ 19,121.9 $ (121.2) Plus: Local Farebox$ 6,702.8 $ 6,727.7 $ 24.9 Locality Share ‐ Sub‐Total$ 25,945.9 $ 25,849.6 $ (96.3)
Plus: Federal Aid$ 5,128.5 $ 4,905.0 $ (223.5) State Aid$ 7,930.1 $ 8,167.1 $ 237.0 Total Revenue Contribution$ 39,004.5 $ 38,921.7 $ (82.8)
Operating Expenses$ 39,004.5 $ 38,611.2 $ (393.3)
Year End Projection: $ 310.5
10 LOCALITY RECONCILIATION April 2019
Portsmouth FISCAL YEAR 2019 Annual YTD APRIL 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share$ 2,773.1 $ 2,310.9 $ 2,293.3 $ (17.6) Plus: Local Farebox$ 921.6 $ 763.4 $ 734.7 $ (28.7) Locality Share ‐ Sub‐Total$ 3,694.7 $ 3,074.3 $ 3,028.0 $ (46.3)
Plus: Federal Aid$ 988.7 $ 825.2 $ 854.6 $ 29.4 State Aid$ 1,152.9 $ 960.8 $ 1,019.9 $ 59.1 Total Revenue Contribution$ 5,836.3 $ 4,860.3 $ 4,902.5 $ 42.2
Operating Expenses$ 5,836.3 $ 4,860.3 $ 4,878.3 $ 18.0
Budget Status to Date: $ 24.2
KPI's Portsmouth Farebox Recovery 15.8% 15.7% 15.1% PROJECTED Farebox as a % of Locality Share ‐ Sub‐Total 24.9% 24.8% 24.3% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Operating Share 33.2% 33.0% 32.0% (Dollars in Thousands) Budget Actual Variance Locality Operating Share$ 2,773.1 $ 2,755.5 $ (17.6) Plus: Local Farebox$ 921.6 $ 889.4 $ (32.2) Locality Share ‐ Sub‐Total$ 3,694.7 $ 3,644.9 $ (49.8)
Plus: Federal Aid$ 988.7 $ 1,027.2 $ 38.5 State Aid$ 1,152.9 $ 1,220.0 $ 67.1 Total Revenue Contribution$ 5,836.3 $ 5,892.1 $ 55.8
Operating Expenses$ 5,836.3 $ 5,940.0 $ 103.7
Year End Projection: $ (47.9)
11 LOCALITY RECONCILIATION April 2019
Virginia Beach FISCAL YEAR 2019 Annual YTD APRIL 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share$ 7,053.5 $ 5,877.9 $ 5,831.8 $ (46.1) Plus: Local Farebox$ 2,259.3 $ 1,871.4 $ 1,735.4 $ (136.0) Locality Share ‐ Sub‐Total$ 9,312.8 $ 7,749.3 $ 7,567.2 $ (182.1)
Plus: Federal Aid$ 2,620.3 $ 2,186.9 $ 2,055.3 $ (131.6) State Aid$ 3,014.6 $ 2,512.2 $ 2,520.5 $ 8.3 Total Revenue Contribution$ 14,947.7 $ 12,448.4 $ 12,143.0 $ (305.4)
Operating Expenses$ 14,947.7 $ 12,448.4 $ 11,807.6 $ (640.8)
Budget Status to Date: $ 335.4
KPI's PROJECTED Virginia Beach Farebox Recovery 15.1% 15.0% 14.7% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Share ‐ Sub‐Total 24.3% 24.1% 22.9% (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 32.0% 31.8% 29.8% Locality Operating Share$ 7,053.5 $ 7,007.4 $ (46.1) Plus: Local Farebox$ 2,259.3 $ 2,181.4 $ (77.9) Locality Share ‐ Sub‐Total$ 9,312.8 $ 9,188.8 $ (124.0)
Plus: Federal Aid$ 2,620.3 $ 2,547.3 $ (73.0) State Aid$ 3,014.6 $ 3,130.1 $ 115.5 Total Revenue Contribution$ 14,947.7 $ 14,866.2 $ (81.5)
Operating Expenses$ 14,947.7 $ 14,922.9 $ (24.8)
Year End Projection: $ (56.7)
12 PROCUREMENTS BETWEEN $50K-$100K April 2019
Method of April‐19 Contract Number Contract Description Cost CenterFunding Source Award Amount Award Date Awarded Vendor Performance Period Procurement
18‐79492 Bus Collision Repair Services ‐ Bus 5007 Operations Operating RFQ $ 59,009.33 4/4/2019 CoachCrafters, Inc. 60 days Fleet Vehicle Body, Paint and Graphics 18‐78376 Operations Operating RFP $ 98,400.00 4/23/2019 East Coast Truck and Auto Body, Inc. 1 yr. w/2‐1 yr. options Repair Services
13 FY2020 Proposed Operating Budget-In-Brief May 2019
1 Overview
Budget Process Overview
Budget Development & Assumptions
Budget Summary
Transportation Service Plan
2 Budget Process Overview
3 Operating Cost Components
By transit mode: • Operators, mechanics, fuel, Maintenance supervision, mode specific Support •Parts training, and materials directly •Administrative •Fuel •Executive related to the mode. •Mechanics •Safety/Security •Supervisors •Scheduling Costs of services shared by multiple modes: Transportation Purchased • Facilities maintenance, utilities, •Service Hours Transportation insurance, safety, •Operators •Paratransit communications, technology, •Supervisors Total •Ferry accounting, training and other Operating related costs that support Cost performance of transportation services.
4 Operating Cost by Service Type
• Total Operating Cost are segregated by Bus mode (service type). • A modal cost per hour is determined by dividing the modal expense by the total number of service hours by mode. Support Light Rail • The modal cost per hour is unique to Total each mode of service. Operating • Cost Allocation formulas: Cost
Paratransit Ferry
5 Operating Cost by City & Service Type
Service levels and types are determined Total Chesapeake Hampton independently with each •Bus Operating •Bus city annually (Transit •Paratransit Cost by •Paratransit Service Plans). Mode Virginia Beach The method of allocating Newport •Bus News costs will be based on •Paratransit •Trolley •Bus service hours provided in •Paratransit each individual city Portsmouth Norfolk •Bus •Bus (Article III Paragraph B). •Paratransit •Paratransit •Ferry •Ferry •Light Rail
6 Revenue Components
Revenue Forecasting: • Passenger Fares are trended Auxiliary Non- based on projected ridership for •Revenue generated Transportation by “Ad Sales” on the upcoming fiscal year rolling stock and •Lease of properties other HRT owned •Sale of depreciated multiplied by the 16‐month property assets Federal Funding average farebox per rider at the Contracted •Preventative Services Maintenance individual route level. •ADA Subsidies •ERC •Other Federal • Auxiliary and Non‐Transportation Grants revenues are trended based on historical data and upcoming initiatives. Passenger Fares Total State Funding • Contracted Services are based on •Received Directly or •Operating Indirectly assistance the August CPI‐U each year. Revenue • Federal and State Funding are estimated using historical data. Final award amounts become available after budget adoption.
7 Operating Revenue by City & Service Type
Chesapeake Farebox Hampton •Bus •Bus All passenger revenue •Paratransit Revenue •Paratransit collected within the borders by Mode of a Participating City will be Virginia credited to the service and Beach Newport •Bus Participating City in which it •Paratransit News •Trolley •Bus was collected. (Article IX •Paratransit
Paragraph A). Portsmouth Norfolk •Bus •Bus •Paratransit •Paratransit •Ferry •Ferry •Light Rail
8 Other Revenue Allocation
• Federal & State funds received to Federal reimburse specific eligible expenses & State will be allocated to each Division on Funding the basis of the proportion of Division eligible expenses to total eligible expenses of the Commission. The allocation to transportation services within the Divisions will be the same. (Article IX Paragraph D & E). Bus Light Rail • Cost Allocation formula: Paratransit Ferry Funding Allocation Route $ Allocation = x= Total Expense % Expense per Route
9 Budget Development & Assumptions
10 Budget Development
Prioritized Costs The following cost drivers impacted the development of the FY2020 budget:
1. Compliance with New Safety Regulations 2. Human Capital Investment 3. Diesel Fuel 4. Purchased Transportation for Paratransit & Ferry
11 Prioritized Costs (cont.) Compliance with New Safety Regulations To meet MAP 21 requirements, funds were allocated to the following: • 49 CFR Part 672 Certification Training • Three new positions • Emergency Management Coordinator • Security Coordinator • Safety Training Coordinator
Human Capital Investment • Collective Bargaining Unit (CBU) increase 2.25% • Non‐union employee merit increase up to 3%
12 Prioritized Costs (cont.) Diesel Fuel • Diesel fuel rate 8% higher than in FY2019
Purchased Transportation • Paratransit 3rd party hourly rate estimated to increase substantially with new contract • Ferry 3rd party contract escalation exceeded budget projections by 17% in FY2019; FY2020 escalation of an additional 2.5%
13 Budget Development
Cost Reductions In order to allow for prioritized costs, the following was excluded from the FY2020 budget:
1. Vacant positions agency‐wide unfilled 2. Enhanced passenger facility cleanliness 3. Enhanced security 4. Critical needs in technology 5. Operations & maintenance
14 Cost Reductions (cont.) Vacant positions agency‐wide unfilled* • Direct Bus: 21 • Direct LRT: 1 • Indirect Support: 6
Enhanced Passenger Facility Cleanliness • Trash collection frequencies at all high‐volume amenity bus stops and LRT will not be increased • Cleaning coverage at transit centers will not be expanded • Landscaping services at downtown LRT stations will not occur • Facilities Department will not provide overtime support for special events
*Direct Bus & LRT: includes mechanics, track maintainers, cleaners & personnel who provide direct supervision Indirect Support: personnel supporting the infrastructure i.e. Technology, Facilities
15 Cost Reductions (cont.) Enhanced Security • Budgeted hours for contracted security are reduced • Extra Duty Officer coverage in all cities are reduced • Light Rail Fare Enforcement hours are reduced
Critical Needs in Technology • Eliminated contractor and project support/reduced annual support contracts • No contractor support for critical projects and increasing day‐to‐day technology demands • Project delivery capacity diminished which may impact project schedules • Business processes, departmental service levels and system reliability negatively impacted
16 Cost Reductions (cont.) Critical Needs in Technology (cont.) • Eliminated technology end‐of‐life upgrades • Cybersecurity exposure and increased risk of critical agency system failures
Operations & Maintenance • Reduced funding for overtime: • Will require freeze in use of OT • Increase in number of missed trips • Reduced maintenance staffing levels may result in slower repairs and lengthened bus out‐of‐service time • Reduced funding for materials and supplies will negatively impact ability to maintain service levels
17 Budget Assumptions
As compared to FY2019 the following budgetary assumptions were made: State Operating Assistance estimated to increase 2% State Hot Lanes funding of $100,000 for MAX routes Farebox revenue decrease based on conservative ridership projections Federal Formula Aid (5307 & 5337) operating budget allocation estimated to increase 7% Purchased Transportation estimated to increase 9%
18 Budget Summary
19 Operating Revenue Sources (in thousands)
Farebox reduction of 6% Ad revenue increase of 34% Federal 5307 & 5337 increase of 7% Reduction in pass through grant reimbursables of 56% (FSS/EAM) State Operating Aid increase of 2% State Hot Lanes funding $100,000 (new) Local Contribution increase of 3%
20 Operating Expenses (in thousands)
Personnel Services: + 3% merit non‐union; 2.25% increase CBU + Strategic freeze on certain positions + Removal of pass through grant reimbursable salaries (FSS/EAM) Contracted Services increase in Technology of $1M Purchased Transportation increase of 9%
21 FY2020 Proposed Operating Budget FY2018 FY2019 FY2020 FY2020 vs. FY2019 Actual Budget Budget $ +/(‐) % +/(‐) OPERATING REVENUE Passenger Revenue$ 15,619,873 $ 15,160,429 $ 14,311,956 $ (848,473) (5.6%) ERC Contract Revenue$ 1,906,848 $ 2,046,667 $ 2,088,592 $ 41,925 2.0% Auxiliary Revenue$ 844,716 $ 800,000 $ 1,075,000 $ 275,000 34.4% Other‐Non Transportation Revenue$ 106,243 $ 60,000 $ 60,000 $ ‐ 0.0% Total Operating Revenue:$ 18,477,680 $ 18,067,096 $ 17,535,548 $ (531,548) (2.9%) NON‐OPERATING REVENUE Federal Funding Formula Funding 5307 & 5337 $ 14,819,731 $ 15,715,320 $ 16,766,517 $ 1,051,197 6.7% TDM$ 385,739 $ 458,588 $ 611,529 $ 152,941 33.4% UPWP$ 228,435 $ 225,000 $ 225,000 $ ‐ 0.0% Grant Reimbursement$ 1,086,641 $ 1,625,841 $ 713,845 $ (911,996) (56.1%) Total Federal Funding:$ 16,520,546 $ 18,024,749 $ 18,316,891 $ 292,142 1.6% State Operating Assistance$ 19,505,598 $ 19,507,857 $ 19,869,838 $ 361,981 1.9% State Assistance ‐ Hot Lanes$ ‐ $ ‐ $ 100,000 $ 100,000 N/A Local Funding$ 43,802,357 $ 43,288,907 $ 44,696,103 $ 1,407,196 3.3% Total Non‐operating Revenue:$ 79,828,501 $ 80,821,513 $ 82,982,832 $ 2,161,319 2.7% TOTAL REVENUE:$ 98,306,181 $ 98,888,609 $ 100,518,380 $ 1,629,771 1.6% OPERATING EXPENSE Personnel Services$ 64,559,119 $ 64,055,834 $ 63,883,209 $ (172,625) (0.3%) Contracted Services$ 8,187,924 $ 8,212,109 $ 9,443,502 $ 1,231,393 15.0% Materials & Supplies$ 10,029,124 $ 10,287,106 $ 10,576,458 $ 289,352 2.8% Utilities & Taxes$ 1,205,507 $ 1,212,200 $ 1,249,406 $ 37,206 3.1% Casualties & Liabilities$ 3,166,124 $ 4,200,857 $ 4,023,967 $ (176,890) (4.2%) Purchased Transportation$ 8,549,457 $ 9,006,786 $ 9,836,772 $ 829,986 9.2% Fees, Licenses & Miscellaneous$ 1,511,028 $ 1,913,717 $ 1,505,066 $ (408,651) (21.4%) TOTAL EXPENSE:$ 97,208,283 $ 98,888,609 $ 100,518,380 $ 1,629,771 1.6%
22 FY2020 Local Contribution
FY2018 FY2019 FY2020 FY2020 vs. FY2019 Actual Budget Budget $ +/(‐) % +/(‐) LOCAL OPERATING CONTRIBUTION Chesapeake*$ 2,530,798 $ 2,510,403 $ 2,691,408 $ 181,005 7.2% Norfolk$ 19,332,962 $ 19,243,076 $ 19,386,398 $ 143,322 0.7% Portsmouth$ 2,890,228 $ 2,773,167 $ 2,837,300 $ 64,133 2.3% Virginia Beach*$ 7,089,238 $ 7,053,516 $ 7,749,582 $ 696,066 9.9% Hampton$ 4,596,818 $ 4,488,781 $ 4,657,638 $ 168,857 3.8% Newport News$ 7,362,313 $ 7,219,964 $ 7,373,777 $ 153,813 2.1% TOTAL LOCAL OPERATING CONTRIBUTION:$ 43,802,357 $ 43,288,907 $ 44,696,103 $ 1,407,196 3.3%
LOCAL CONTRIBUTION INCLUDING ACC Chesapeake*$ 2,660,637 $ 2,638,969 $ 2,821,863 $ 182,894 6.9% Norfolk$ 20,078,757 $ 19,986,290 $ 20,133,699 $ 147,409 0.7% Portsmouth$ 3,021,515 $ 2,904,540 $ 2,970,726 $ 66,186 2.3% Virginia Beach*$ 7,459,108 $ 7,429,566 $ 8,134,630 $ 705,064 9.5% Hampton$ 4,837,111 $ 4,726,318 $ 4,887,823 $ 161,505 3.4% Newport News$ 7,745,229 $ 7,603,224 $ 7,747,362 $ 144,138 1.9% TOTAL LOCAL CONTRIBUTION INCLUDING ACC:$ 45,802,357 $ 45,288,907 $ 46,696,103 $ 1,407,196 3.1%
* Reflects new route 24 service in Chesapeake and Virginia Beach
23 Transportation Service Plan
24 Service Hour Comparison
25 FY2020 Transportation Service Plan – Local Summary
Service Total Farebox Farebox Federal & Operating Local Local Local TSP's Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Bus 693,365 $ 61,041,690 $ 9,937,688 16%$ 23,740,919 39%$ 27,363,083 45% Trolley 23,174 $ 2,040,167 $ 286,429 14%$ 793,481 39%$ 960,257 47% Enhancement 3,139 $ 276,348 $ ‐ 0%$ 107,480 39%$ 168,868 61% Total Bus: 719,678 $ 63,358,205 $ 10,224,117 16%$ 24,641,880 39%$ 28,492,208 45% Total Light Rail: 30,084 $ 10,624,388 $ 1,718,469 16%$ 2,689,003 25%$ 6,216,916 59% Total Ferry: 6,411 $ 1,465,478 $ 353,297 24%$ 871,017 59%$ 241,164 16% Total Paratransit: 237,855 $ 15,250,535 $ 1,135,783 7%$ 5,523,409 36%$ 8,591,343 56% Total Local: 994,028 $ 90,698,606 $ 13,431,666 15%$ 33,725,309 37%$ 43,541,631 48% Commission Expense:$ 1,154,472 Advanced Capital Contribution:$ 2,000,000 Grand Total Local:$ 46,696,103
Note: Advanced Capital Contribution is the local match in the Capital Improvement Plan (CIP)
26 FY2020 Transportation Service Plan – City of Chesapeake
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Chesapeake Transit 6 Downtown Norfolk/South Norfolk/Robert Hall Blvd. 4,665 $ 410,692 $ 78,579 19% $ 159,730 39% $ 172,383 42% 12 South Norfolk/TCC‐Virginia Beach 2,049 $ 180,388 $ 27,940 15%$ 70,158 39%$ 82,290 46% 13 Downtown Norfolk/Robert Hall Blvd./TCC‐Ches. 6,090 $ 536,145 $ 125,720 23% $ 208,522 39% $ 201,903 38% 14 Chesapeake 7,856 $ 691,618 $ 85,189 12% $ 268,991 39% $ 337,438 49% 15 Naval Station Norfolk/Robert Hall Blvd. 5,626 $ 495,295 $ 95,076 19% $ 192,635 39% $ 207,584 42% 24 Kempsville 3,240 $ 285,239 $ 22,582 8% $ 110,938 39% $ 151,719 53% 44 Midtown 1,378 $ 121,315 $ 11,101 9%$ 47,183 39%$ 63,031 52% 55 Greenbrier Circulator 4,101 $ 361,039 $ 65,986 18% $ 140,419 39% $ 154,634 43% 57 Robert Hall Blvd./Camelot 5,084 $ 447,579 $ 61,599 14% $ 174,077 39% $ 211,903 47% 58 South Norfolk/Bainbridge Blvd. 4,164 $ 366,586 $ 51,586 14% $ 142,576 39% $ 172,424 47% Total Bus: 44,253 $ 3,895,896 $ 625,358 16%$ 1,515,229 39%$ 1,755,309 45% Total Paratransit: 20,585 $ 1,319,847 $ 98,140 7% $ 478,020 36% $ 743,687 56% Total Chesapeake: 64,838 $ 5,215,743 $ 723,498 14%$ 1,993,249 38%$ 2,498,996 48% Commission Expense:$ 192,412 Advanced Capital Contribution:$ 130,455 Grand Total Chesapeake:$ 2,821,863
27 FY2020 Transportation Service Plan – City of Norfolk Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Norfolk Transit 1 Downtown Norfolk/Pembroke East 29,649 $ 2,610,205 $ 539,082 21%$ 1,015,186 39%$ 1,055,937 40% 2 Naval Station Norfolk/Hampton Blvd. 19,801 $ 1,743,218 $ 212,542 12%$ 677,989 39% $ 852,687 49% 3 Downtown Norfolk/Naval Station 28,315 $ 2,492,764 $ 470,661 19%$ 969,510 39%$ 1,052,593 42% 4 Norfolk General Hospital/ODU/Downtown Norfolk 5,997 $ 527,957 $ 76,642 15%$ 205,338 39% $ 245,977 47% 5 Wards Corner/Willoughby 3,680 $ 323,976 $ 52,516 16%$ 126,004 39% $ 145,456 45% 6 Downtown Norfolk/South Norfolk/Robert Hall Blvd. 7,472 $ 657,812 $ 125,874 19%$ 255,842 39% $ 276,096 42% 8 Downtown Norfolk/Little Creek Amphib. Base 16,980 $ 1,494,866 $ 379,391 25%$ 581,398 39% $ 534,077 36% 9 Downtown Norfolk/Chesterfield 17,074 $ 1,503,142 $ 187,652 12%$ 584,616 39% $ 730,874 49% 11 Downtown Norfolk/Colonial Place 4,354 $ 383,313 $ 41,309 11%$ 149,082 39% $ 192,922 50% 12 South Norfolk/TCC‐Virginia Beach 644 $ 56,696 $ 8,777 15%$ 22,051 39%$ 25,868 46% 13 Downtown Norfolk/Robert Hall Blvd./TCC‐Ches. 6,465 $ 569,158 $ 133,483 23%$ 221,362 39% $ 214,313 38% 15 Naval Station Norfolk/Robert Hall Blvd. 24,740 $ 2,178,032 $ 418,101 19%$ 847,101 39% $ 912,830 42% 18 Downtown Norfolk/Ballentine Blvd. 5,383 $ 473,903 $ 30,810 7%$ 184,315 39% $ 258,778 55% 20 Downtown Norfolk/VA Beach Oceanfront 27,779 $ 2,445,576 $ 530,886 22%$ 951,157 39% $ 963,533 39% 21 Little Creek Rd 26,910 $ 2,369,072 $ 442,955 19%$ 921,402 39%$ 1,004,715 42% 23 Medical Tower/Military Circle/JANAF 32,418 $ 2,853,980 $ 319,215 11%$ 1,109,997 39%$ 1,424,768 50% 25 Newtown Rd 3,181 $ 280,045 $ 25,496 9%$ 108,918 39% $ 145,631 52% 44 Midtown 918 $ 80,818 $ 7,400 9%$ 31,432 39%$ 41,986 52% 45 PortsmouthBlvd. 7,506 $ 660,805 $ 120,522 18%$ 257,006 39% $ 283,277 43% Enhancement Service Bus 415 $ 36,535 $ ‐ 0%$ 14,210 39%$ 22,325 61% Total Bus: 269,681 $ 23,741,873 $ 4,123,314 17%$ 9,233,916 39%$ 10,384,643 44% 801 Light Rail 29,879 $ 10,551,991 $ 1,718,469 16%$ 2,670,679 25%$ 6,162,843 58% Enhancement Service Rail 205 $ 72,397 $ ‐ 0%$ 18,324 25%$ 54,073 75% Total Light Rail: 30,084 $ 10,624,388 $ 1,718,469 16%$ 2,689,003 25%$ 6,216,916 59% Elizabeth River Ferry 3,054 $ 698,108 $ 173,701 25%$ 414,926 59% $ 109,481 16% Enhancement Service Ferry 100 $ 22,859 $ ‐ 0%$ 13,586 59%$ 9,273 41% Total Ferry: 3,154 $ 720,967 $ 173,701 24%$ 428,512 59% $ 118,754 16% Total Paratransit: 68,500 $ 4,392,011 $ 327,649 7%$ 1,590,689 36%$ 2,473,673 56% Total Norfolk: 371,419 $ 39,479,239 $ 6,343,133 16%$ 13,942,120 35%$ 19,193,986 49% Commission Expense:$ 192,412 Advanced Capital Contribution:$ 747,301 Grand Total Norfolk:$ 20,133,699
28 FY2020 Transportation Service Plan – City of Portsmouth
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Portsmouth Transit 41 Downtown Portsmouth/Cradock 7,969 $ 701,566 $ 86,077 12%$ 272,860 39% $ 342,629 49% 43 County Street/ Bart Street 3,698 $ 325,560 $ 39,330 12%$ 126,620 39% $ 159,610 49% 44 Norfolk General Hospital/Midtown Portsmouth 5,763 $ 507,357 $ 49,039 10%$ 197,326 39% $ 260,992 51% 45 Downtown Norfolk/Portsmouth 12,875 $ 1,133,475 $ 206,735 18%$ 440,842 39% $ 485,898 43% 47 Downtown Portsmouth/Churchland 10,097 $ 888,908 $ 145,125 16%$ 345,723 39% $ 398,060 45% 50 Academy Park/Victory Crossing 4,542 $ 399,864 $ 40,470 10%$ 155,519 39% $ 203,875 51% 57 Robert Hall Blvd./Camelot 2,684 $ 236,291 $ 30,613 13%$ 91,900 39% $ 113,778 48% Total Bus: 47,628 $ 4,193,021 $ 597,389 14%$ 1,630,790 39%$ 1,964,842 47% Elizabeth River Ferry 3,157 $ 721,652 $ 179,596 25%$ 428,919 59% $ 113,137 16% Enhancement Service Ferry 100 $ 22,859 $ ‐ 0%$ 13,586 59%$ 9,273 41% Total Ferry: 3,257 $ 744,511 $ 179,596 24%$ 442,505 59% $ 122,410 16% Total Paratransit: 15,430 $ 989,324 $ 73,376 7%$ 358,312 36% $ 557,636 56% Total Portsmouth: 66,315 $ 5,926,856 $ 850,361 14%$ 2,431,607 41%$ 2,644,888 45% Commission Expense:$ 192,412 Advanced Capital Contribution:$ 133,426 Grand Total Portsmouth:$ 2,970,726
29 FY2020 Transportation Service Plan – City of Virginia Beach
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Virginia Beach Transit 1 Downtown Norfolk/Pembroke East 6,749 $ 594,161 $ 122,701 21%$ 231,087 39%$ 240,373 40% 12 South Norfolk/TCC‐Virginia Beach 6,817 $ 600,147 $ 92,939 15%$ 233,415 39%$ 273,793 46% 15 Naval Station Norfolk/Robert Hall Blvd. 2,101 $ 184,965 $ 35,498 19%$ 71,939 39%$ 77,528 42% 20 Downtown Norfolk/VA Beach Oceanfront 28,274 $ 2,489,155 $ 540,368 22%$ 968,106 39%$ 980,681 39% 22 Haygood 7,869 $ 692,762 $ 79,691 12%$ 269,436 39%$ 343,635 50% 24 Kempsville 6,225 $ 548,030 $ 43,387 8%$ 213,145 39%$ 291,498 53% 25 Newtown Road 8,272 $ 728,241 $ 66,298 9%$ 283,234 39%$ 378,709 52% 26 International Pkwy./TCC Virginia Beach 4,651 $ 409,460 $ 38,336 9%$ 159,251 39%$ 211,873 52% 27 Pleasure House Rd./Military Circle 6,844 $ 602,524 $ 101,496 17%$ 234,340 39%$ 266,688 44% 29 Lynnhaven 8,759 $ 771,115 $ 76,635 10%$ 299,909 39%$ 394,571 51% 33 General Booth 14,793 $ 1,302,330 $ 115,223 9%$ 506,514 39%$ 680,593 52% 36 Holland 8,664 $ 762,752 $ 146,839 19%$ 296,657 39%$ 319,256 42% Total Bus: 110,018 $ 9,685,642 $ 1,459,411 15%$ 3,767,033 39%$ 4,459,198 46% Trolley 30 Atlantic Ave (seasonal) 12,161 $ 1,070,616 $ 220,168 21%$ 416,394 39%$ 434,054 41% 31 Museum Exp (seasonal) 3,243 $ 285,504 $ 39,304 14%$ 111,041 39%$ 135,159 47% 35 Bayfront Circulator 7,770 $ 684,047 $ 26,957 4%$ 266,046 39%$ 391,044 57% 30 Seasonal Enhancements 2,082 $ 183,293 $ ‐ 0%$ 71,288 39%$ 112,005 61% Total Trolley: 25,256 $ 2,223,460 $ 286,429 13%$ 864,769 39%$ 1,072,262 48% Total Paratransit: 56,100 $ 3,596,960 $ 268,510 7%$ 1,302,740 36%$ 2,025,710 56% Total Virginia Beach: 191,374 $ 15,506,062 $ 2,014,350 13%$ 5,934,542 38%$ 7,557,170 49% Commission Expense:$ 192,412 Advanced Capital Contribution:$ 385,048 Grand Total Virginia Beach:$ 8,134,630
30 FY2020 Transportation Service Plan – City of Hampton
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Hampton Transit 101 Kecoughtan 6,036 $ 531,391 $ 117,702 22%$ 206,674 39%$ 207,015 39% 102 Coliseum 4,799 $ 422,489 $ 44,313 10%$ 164,318 39%$ 213,858 51% 103 Shell Rd. 9,585 $ 843,833 $ 112,047 13%$ 328,192 39%$ 403,594 48% 105 Briarfield 3,009 $ 264,903 $ 44,526 17%$ 103,029 39%$ 117,348 44% 109 Pembroke 4,283 $ 377,062 $ 48,192 13%$ 146,651 39%$ 182,219 48% 110 Thomas Nelson 11,273 $ 992,440 $ 128,000 13%$ 385,989 39%$ 478,451 48% 111 Denbigh 2,130 $ 187,518 $ 21,017 11%$ 72,931 39%$ 93,570 50% 114 Weaver Rd. 16,239 $ 1,429,631 $ 243,636 17%$ 556,026 39%$ 629,969 44% 115 Fox Hill 6,202 $ 546,005 $ 77,823 14%$ 212,357 39%$ 255,825 47% 117 Phoebus 2,410 $ 212,169 $ 54,027 25%$ 82,519 39%$ 75,623 36% 118 Magruder 10,990 $ 967,525 $ 140,056 14%$ 376,299 39%$ 451,170 47% 120 Mallory 3,413 $ 300,470 $ 46,937 16%$ 116,862 39%$ 136,671 45% 400 Shipyard Express 396 $ 34,863 $ 16,304 47%$ 13,559 39%$ 5,000 14% Total Bus: 80,765 $ 7,110,299 $ 1,094,580 15%$ 2,765,406 39%$ 3,250,313 46% Total Paratransit: 33,640 $ 2,156,894 $ 160,801 7%$ 781,180 36%$ 1,214,913 56% Total Hampton: 114,405 $ 9,267,193 $ 1,255,381 14%$ 3,546,586 38%$ 4,465,226 48% Commission Expense:$ 192,412 Advanced Capital Contribution:$ 230,185 Grand Total Hampton:$ 4,887,823
31 FY2020 Transportation Service Plan – City of Newport News
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Newport News Transit 101 Kecoughtan 5,277 $ 464,571 $ 102,893 22%$ 180,685 39%$ 180,993 39% 103 Shell Rd. 7,526 $ 662,566 $ 88,069 13%$ 257,691 39%$ 316,806 48% 104 Marshall 14,575 $ 1,283,137 $ 160,899 13%$ 499,050 39%$ 623,188 49% 105 Briarfield 9,044 $ 796,205 $ 133,808 17%$ 309,668 39%$ 352,729 44% 106 Warwick 20,370 $ 1,793,311 $ 312,460 17%$ 697,472 39%$ 783,379 44% 107 Warwick 17,592 $ 1,548,745 $ 234,968 15%$ 602,353 39%$ 711,424 46% 108 Denbigh Fringe 11,181 $ 984,340 $ 172,597 18%$ 382,839 39%$ 428,904 44% 111 Denbigh 8,790 $ 773,844 $ 86,696 11%$ 300,971 39%$ 386,177 50% 112 Jefferson 22,286 $ 1,961,990 $ 491,722 25%$ 763,076 39%$ 707,192 36% 114 Weaver Rd. 3,375 $ 297,124 $ 50,636 17%$ 115,560 39%$ 130,928 44% 116 Mall Hall 16,471 $ 1,450,055 $ 86,475 6%$ 563,969 39%$ 799,611 55% 121 Newport News Shuttle 973 $ 85,660 $ 6,567 8%$ 33,316 39%$ 45,777 53% 400 Shipyard Express 2,659 $ 234,090 $ 80,788 35%$ 91,045 39%$ 62,257 27% NN Seasonal Enhancements 642 $ 56,520 $ ‐ 0%$ 21,982 39%$ 34,538 61% 64 Smithfield 1,316 $ 115,856 $ 29,058 25%$ 45,060 39%$ 41,738 36% Total Bus: 142,077 $ 12,508,014 $ 2,037,636 16%$ 4,864,737 39%$ 5,605,641 45% Total Paratransit: 43,600 $ 2,795,499 $ 207,307 7%$ 1,012,468 36%$ 1,575,724 56% Total Newport News: 185,677 $ 15,303,513 $ 2,244,943 15%$ 5,877,205 38%$ 7,181,365 47% Commission Expense:$ 192,412 Advanced Capital Contribution:$ 373,585 Grand Total Newport News:$ 7,747,362
32 Base Year Price: $184,760 Bus Diagnostic and Repair Contract No: 19-00010 Title: Option Pricing: $757,740 w/4 1- Services (Renewal) yr. options
Acquisition Description: Enter into a sole source contract with Cummins Sales and Service (Cummins) to provide bus diagnostic and repair services on a task-order basis for a fleet of 283 buses.
Background: Hampton Roads Transit (HRT) is required to maintain a fleet of 283 buses, manufactured by Gillig, Optima, Nova and Hometown Trolley. Some of the maintenance and repair work to be performed is outside the capacity and/or capability of HRT’s in-house maintenance staff and is not covered by existing warranties. Under the terms of this agreement, the Contractor shall provide timely and professional execution of services, including all equipment, parts and labor; and, possess the appropriate facility, tools, equipment, licenses and resources to perform all services and repairs at the Contractor’s place of business.
Contract Approach: The FTA and the Virginia Public Procurement Act regulations allow non- competitive procurements when only one source is practicably available, and the award of a contract is infeasible under small purchase procedures, sealed bids, or competitive proposals. The Cummins facility in Hampton Roads is the only local repair facility authorized to perform warranty work on Cummins Engines and the only facility authorized to provide warranties on installed Cummins equipment. Due to the specific requirements of this solicitation, and previous solicitation attempts, full and open competition was not a feasible method of Procurement. Sole Source procurements are accomplished through solicitation and acceptance of a proposal from only one source.
A solicitation was issued on March 15, 2019 and Cummins provided a responsive proposal on April 2, 2019 in the amount of $942,500. The proposal included hourly rates for diagnostic and repair labor over the five-year contract term. This amount also includes $585,000 ($117,000/year) for material costs that HRT may require during the contract term.
A price analysis was performed utilizing the independent cost estimate and historical data. The yearly price escalation of 3.85% under the current contract decreased to 1.01% under the proposed pricing. Based on the results of the price analysis, Cummins’s proposal is deemed fair and reasonable.
Cummins is located in Chesapeake, VA and has provided these services for the City of Chesapeake; and, Waste Management and Penske Truck Leasing, both located in Chesapeake, VA. Cummins also currently provides these services for HRT satisfactorily.
The period of performance for this Contract is one (1) base year, with four (4) additional one-year options.
Base Year Price: $184,760 Bus Diagnostic and Repair Contract No: 19-00010 Title: Option Pricing: $757,740 w/4 1- Services (Renewal) yr. options
No DBE Goal was assigned for this solicitation.
Cost/Funding: This contract will be funded with operating funds.
Project Manager: Mark Stemple, Director of Maintenance
Contracting Officer: Jason Petruska, Contract Specialist
Recommendation: It is respectfully recommended that the Commission approve the award of a sole source contract to Cummins Sales and Service to provide bus diagnostic and repair services in the not-to-exceed amount of $942,500 for five (5) years.
Cummins Sales and Service Proposal Summary
Base Year Option Year 1 Option Year 2 Option Year 3 Option Year 4 Total
$184,760 $186,630 $188,500 $190,370 $192,240 $942,500
Purchase Order No.: 80883 Title: Bus Spare Parts Purchase Price: $130,928.23
Acquisition Description: Award a Purchase Order (PO) for a vendor to provide spare parts to support the operation of twenty-eight (28) recently procured buses.
Background: Hampton Roads Transit (HRT) recently purchased twenty-eight (28) new buses. This Purchase Order will provide spare parts to support multiple bus systems that have historically required a spare parts support inventory. This purchase will not exceed the Federal Transit Administration’s (FTA’s) mandatory twenty percent (20%) bus spare parts requirement.
Contract Approach: A Request for Quote (RFQ) was issued on April 3, 2019. Four (4) quotes were received on April 5, 2019 from Prevost, Muncie Transit Supply, Mohawk Manufacturing and Supply Company, and Gillig, LLC (Gillig).
After review and evaluation of the quotes received, HRT staff determined that Gillig provided the best value to HRT. Additionally, the firm was deemed responsive (in compliance with submittal requirements) and responsible (capable to perform), and therefore eligible for award. The remaining firms were eliminated due to their inability to quote on all items requested in the RFQ and/or their unacceptable alternate parts.
Based on a price analysis performed utilizing the independent cost estimate, Gillig’s quote is deemed fair and reasonable. A contractor responsibility review performed confirmed that Gillig is technically and financially capable to provide the requested items.
Gillig is headquartered in Hayward, CA and has been a provider for buses and bus parts for over one hundred five (105) years. Gillig also provides materials and parts to HRT satisfactorily.
Cost/Funding: This Purchase Order will be funded by grant funds.
Project Manager: Ned Begovic, Manager of Materials
Contracting Officer: Jason Petruska, Contract Specialist
Recommendation: It is respectfully recommended that the Commission approve award of a Purchase Order to Gillig, LLC to provide spare parts to support operation of twenty-eight (28) recently purchased buses in accordance with the FTA’s mandatory twenty percent (20%) spare parts rule in the total amount of $130,928.23. Bus Stop and Facilities Base Years’ Price: $722,580 Maintenance, Site Option Years’ Contract No: 19-00009 Title: Improvements and Pricing: $370,625 w/1-1 yr. Repairs (Renewal) option
Acquisition Description: Enter into a renewal contract with a qualified Contractor to perform a variety of general commercial site and repair work.
Background: HRT requires the services of a Class “A” General Contractor to perform work that may involve general commercial site and repair work on a Task Order (TO) basis. Work will include improvements of bus passenger amenities at bus stops throughout the Hampton Roads Area, such as, installing benches, trash cans and bicycle loops. Other services may include general demolition and site improvements, such as, bus lanes, parking lots, concrete sidewalks and shelter pads.
Contract Approach: An Invitation for Bids was issued March 21, 2019. One (1) bid was received on April 25, 2019 from M.K. Taylor Jr. Contractors, Inc. (M.K. Taylor) in the total amount of $1,093,205. This amount includes $150,000 ($50,000/year) for miscellaneous services not currently reflected in the Scope of Work that HRT may request during the contract term. A post- bid survey of vendors solicited concluded that most were not interested in submitting a bid due to prior existing workloads and the unknown size and/or nature of the work required. There was no indication that a re-solicitation to pursue more competition would have resulted in greater participation.
After an evaluation of the bids received, HRT staff determined that M.K. Taylor was responsive (in compliance with submittal requirements) and responsible (capable to perform) bidder; and, is therefore eligible for award. Based on a price analysis performed utilizing historical data, M.K. Taylor’s bid is deemed fair and reasonable. A contractor responsibility review confirmed that M.K. Taylor is technically and financially capable to perform the work.
M.K. Taylor is located in Hampton, VA and currently performs these services for HRT satisfactorily. M.K. Taylor also provides similar services for Jacobs Technology in Hampton, VA; Riesbeck Contracting at the NASA Langley Research Center; and, Hampton University.
The period of performance for this Contract is two (2) base years, with one (1) additional one-year option.
No DBE Goal was assigned for the overall solicitation. HRT’s DBE Manager will review the scope of each proposed TO to identify opportunities for DBE participation and establish a task- based goal accordingly.
Cost/Funding: This Contract will be funded with operating/grant funds.
Project Manager: Don Lint, Construction Projects Coordinator Bus Stop and Facilities Base Years’ Price: $722,580 Maintenance, Site Option Years’ Contract No: 19-00009 Title: Improvements and Pricing: $370,625 w/1-1 yr. Repairs (Renewal) option
Contracting Officer: Jason Petruska, Contract Specialist
Recommendation: It is respectfully recommended that the Commission approve the award of a contract to M.K. Taylor Jr. Contractors, Inc. to perform a variety of general commercial site and repair work in the not-to-exceed amount of $1,093,205.00 over a three-year period.
SOLICITATION RESULTS
M.K. Taylor Jr. Contractors, Inc.
Base Year 1 Base Year 2 Option Year 1 Total
$359,940 $362,640 $370,625 $1,093,205
Base Year Price: $100,160.00 Industrial Vending and Contract No: 18-76537R Title: Four Option Years’ Inventory Management Services Price: $430,640.00
Acquisition Description: Enter into a contract with a qualified Contractor to provide industrial vending and inventory management services at various Hampton Roads Transit (HRT) maintenance facilities throughout Hampton Roads.
Background: In order to maintain operational safety and reliability of its transit equipment, HRT currently operates the following five (5) maintenance facilities:
A. Northside Maintenance & Operations Facility B. Southside Maintenance & Operations Facility C. Norfolk Tide Facility (NTF) D. Maintenance of Way and Storeroom Facility (Mangrove) E. Trolley Maintenance and Operations Facility (Trolley Base)
In its effort to be successful and increase maintenance efficiency, HRT is incorporating vending and asset lockers on the shop floors; and, hardware supplies strategically located throughout these facilities. Under the terms of this agreement, the Contractor shall provide the following services:
A. Vending services for commercial and industrial consumable materials and supplies. B. Controlled asset lockers with hardware and other items utilized by HRT maintenance staff. C. Vendor Managed Inventory (VMI) and consignment supply of both standard and metric hardware (fasteners).
The Contractor shall supply items in each machine and/or locker based on the requirements of the respective location. The Contractor shall also comply with all of HRT’s safety policies, standards, personal protective equipment and personal conduct.
Contract Approach: A Request for Proposals (RFP) was issued on December 7, 2018. Two (2) proposals were received on January 17, 2019 from Fastenal Company (Fastenal) and MSC Industrial Supply Company (MSC). In response to the RFP, proposers were required to provide monthly rates for asset lockers, vending machines, related web application fees, and unit rates for a list of fasteners most commonly utilized by HRT.
After an initial review of the proposals received, only Fastenal was deemed qualified to meet the Scope of Work Requirements. MSC was deemed non-responsive and eliminated due to significant deficiencies in the firm’s proposal (complete price schedule and information regarding the firm’s approach to the Scope of Work).
After a detailed review and evaluation of Fastenal’s technical and price proposal, the firm was invited for discussions and negotiations. Negotiations focused on clarifying assumptions made in Base Year Price: $100,160.00 Industrial Vending and Contract No: 18-76537R Title: Four Option Years’ Inventory Management Services Price: $430,640.00
establishing pricing, confirming their proposed monthly rates for the various services and addressing the firm’s exceptions to the terms and conditions of the RFP. At the conclusion of negotiations, a Best and Final Offer (BAFO) was requested.
After a review and analysis of the BAFO received, HRT staff determined that Fastenal provided the best value to HRT based on a combination of technical capability and price. Fastenal’s total BAFO pricing of $530,800 includes a total allowance of $430,000 for hardware and vending consumables. Fastenal’s pricing is deemed fair and reasonable based on the results of the negotiations and the price analysis performed utilizing the independent cost estimate. A contractor responsibility review performed confirmed that Fastenal is both technically and financially capable to perform the work.
Fastenal, located in Winona, MN has provided similar services for the Washington Metropolitan Area Transit Authority (WMATA) in Landover, MD; Maryland Transit Administration in Baltimore, MD; and, the Utah Transit Authority (UTA) in Salt Lake City, Utah. Fastenal has also provided materials and supplies to HRT satisfactorily.
The period of performance for this contract is one (1) base year with four (4) additional one-year options.
No DBE goal was established for this solicitation.
Cost/Funding: This contract will be funded by operating funds.
Project Manager: Wayne Groover, Sr. Manager of Rail Vehicle Maintenance
Contracting Officer: Fevrier Valmond, Senior Contract Specialist
Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Fastenal Company to provide industrial vending and inventory management services, in the not-to-exceed amount of $530,800 for five (5) years.
Fastenal Company Pricing Base Year Option Year 1 Option Year 2 Option Year 3 Option Year 4 Total $100,160 $105,160 $105,160 $110,160 $110,160 $530,800
Light Rail Vehicle Truck Purchase Order No.: 80902 Title: Electro-Hydraulic Unit Overhaul Price: $221,567.46 Kits
Acquisition Description: Award a Purchase Order (PO) for a vendor to provide Electro-Hydraulic Units (EHU) Overhaul Kits for Hampton Roads Transit’s (HRT’s) powered and unpowered Light Rail Vehicle (LRV) trucks.
Background: HRT currently owns and operates nine (9) LRVs. Each LRV is equipped with an EHU to provide linear control of the hydraulic pressure applied to the brake calipers for each Truck. The EHU includes the necessary pump, motor, valves, pressure transducers and filters as an integrated unit, designed for car body or underfloor installation; and, provides service and emergency brake pressure for each truck. The pressure is used to either generate force for the center trucks or counteract spring force for the powered trucks. The LRV’s have all surpassed 300,000 miles and are over eight (8) years old. The EHUs currently fitted on the LRVs require an overhaul to maintain a State of Good Repair.
Contract Approach: A Request for Quote (RFQ) was issued on March 28, 2019. One (1) quote was received on January 8, 2019 from Knorr Brake Company (Knorr).
After review and evaluation of the quote received, HRT staff determined that Knorr is responsive (in compliance with submittal requirements) and responsible (capable to perform) and eligible for award. Knorr is also the Original Equipment Manufacturer (OEM) of the EHU.
Based on a price analysis performed using the independent cost estimate, Knorr’s quote is deemed fair and reasonable. A contractor responsibility review performed confirmed that Knorr is technically and financially capable to provide the requested items.
Knorr is headquartered in Westminster, MD and has been a provider for rail and transit authorities for over one hundred ten (110) years. Knorr also provides materials and parts to HRT satisfactorily
Cost/Funding: This Purchase Order will be funded by grant funds.
Project Manager: Wayne Groover, Senior Manager of Rail Vehicle Maintenance
Contracting Officer: Fevrier Valmond, Senior Contract Specialist
Recommendation: It is respectfully recommended that the Commission approve the award of a Purchase Order to Knorr Brake Company to provide Electro-Hydraulic Unit overhaul kits for the State of Good Repair maintenance of HRT’s LRVs in the total amount of $221,567.46.
TRAC Report May, 2019
HRT’s Transit Riders Advisory Committee (TRAC) met on May 8, 2019, in Hampton.
HRT’s Transit Riders Advisory Committee (TRAC) met on May 8 in Hampton. Denise Johnson was reelected Chairperson and Kisha Brown of Portsmouth was elected Vice Chairperson. The election of the Recording Secretary was tabled until the July meeting.
Customer Relations Director Rodney Davis reported on:
The Transform Transit public meeting schedule The success of mobile ticketing during the SITW festival The new gohrt.com feature enabling customers to determine if a bus trip is delayed or cancelled, and The extension of the route 23 to IKEA
During the roundtable:
Newport News representative Tondalaya Thomas said there were times when operators did not understand instructions for prescribed detours Hampton representative Melissa Osborne said there was a need for greater emphasis on the cleanliness of restrooms at the HTC Portsmouth representative Kisha Brown suggested the initiation of a survey of bus operators focused on retention
All issues were addressed or are being addressed by the staff.
The next TRAC meeting will be held in Norfolk on July 10, 2019.