INTRODUCTION TO WORLDGATE EXPRESS SERVICES SDN BHD Worldgate’s 5V
VISION THE PREFERRED PARTNER IN GLOBAL LOGISTICS
Wealth of talents Offering Competitiveness VOWS Reach to satisfy customer’s expectation Learning environment Diversity and business flexibility Growth – Whatever we do, we do it with an aim to grow and add value. Action – Action speaks louder than words, where diligence is fuelled by optimism. VALUES Trust – Building moral, ethics and integrity as the capital to advancement. Excellence – Whatever we do, we do it with excellence.
Worldgate’s virtue made firm as a policy is to be committed towards customers’ satisfaction by VIRTUE providing fast and reliable solutions through a continually improving quality management system and a framework of objectives.
Wealth of talents, minimum 50% Thinking : Action Empowerment (TAE). Offering competitiveness with at least 10% Critical Customer Base (CCB) expansion. Reach to satisfy customer’s expectation, less than 0.10% Liquidated Damages (LD). VICTORIES Learning environment, contributing to 85%, 80% and 75% Average Performance Rating (APR) for Managerial, Executive and Non-Executive levels respectively. Diversity and business flexibility, more than 30% Sales Success Ratio (SSR). Founders of Company
Mr. Ronald Dato’ D’Raja C. S. Lee Danny Chin
Chairman CEO Milestone Management Team
Mr. Ronald Lee Chairman Total Manpower: 190
Dato’ D’Raja Danny Chin CEO
Ms. LN Lee Mr. Ryan Lee Mr. KC Chan Ms. Joey Yeong Ms. Shirly Ng
S.VP – Finance VP – Sales & Marketing VP – Operation VP – HR & Admin Sr. CS Manager
Mr. Ernest Ms. Vivien Mr. EC Wee Mr. Choong Ms. Idah Teoh Asst. Accounts Manager Sales Manager Sales Manager Operation Manager CS Manager (SE)
Mr. Jordan Mr. Ceekay Mr. Ms. Cindy Ms. Anis Hwan Chua Sammuji Asst. Billing Manager Sales Manager Sales Manager Transport Manager CS Manager (AE)
Mr. Ken Ng BD Manager Key Contacts – Business Development (BD)
Mr. Ryan Lee VP – Sales & Marketing [email protected]
Mr. Ken Ng Group Email : BD Manager [email protected] [email protected]
Ms. Esther Loo Asst. BD Manager [email protected]
Mr. WB Lim Sr. BD Exec. [email protected]
Ms. Zishan Mr. Kai Ms. HY Wai Ms. Izzati BD Exec (NACAL, BD Exec (Intra-Asia) BD Exec (China’s Provinces) EMEIA, AU, NZ) BD Exec (Sourcing) [email protected] [email protected] [email protected] [email protected] Office Locations
PUCHONG (HQ) PENANG
JOHOR BAHRU PORT KLANG
MALACCA Office Locations
Location Puchong (HQ) Port Klang Penang Malacca Johor Bahru
No.42 Jalan Puteri 2/2, No. 69B, Jalan Bayu 29C-3A-07&08, IJM No. 11-1, Jalan TTC No. 03-01, Jalan Molek Bandar Puteri Puchong, Tinggi 6/KS6, Maritime, 26B, Taman Teknologi 1/12, Taman Molek, Address 47100 Puchong, Taman Bayu Tinggi, Lebuh Sungai Pinang 5, Cheng, 75250 Melaka, 81100 Johor Bahru, Selangor Darul 41200 Klang, Selangor 11600 Jelutong, Penang, Malaysia Johor, Malaysia Ehsan,Malaysia Darul Ehsan, Malaysia Malaysia. 6(0)4 - 3763 530/ Tel No. 6(0)3 - 8060 3433 6(0)3 - 3323 9330/ 3635 6(0)6 - 3341 521 6(0)3 - 8060 3433 31/32/33
Fax No. 6(0)3 - 8060 2901/ 2566 6(0)3 - 3323 9395 6(0)4 - 3762 532 6(0)6 - 3347 821 6(0)3 - 8060 2901 /2566
8:30am - 6:00pm 8:30am - 6:00pm 8:30am - 6:00pm 8:30am - 6:00pm 8:30am - 6:00pm Office hours (Mon-Fri) (Mon-Fri) (Mon-Fri) (Mon-Fri) (Mon-Fri)
Customer Service, Customer Service, Sales Customer Service, Sales Customer Service, Sales Customer Service, Sales Training & Support Functions & Administration, & Administration, & Administration, & Administration, Facilities, Sales & Operations Operations Operations Operations Administration Warehouse (Teluk Gong) Address and Address : details Lot 9066 Jalan Udang Gantung, Telok Gong, 42000 Port Klang, Selangor.
Receiving Hours: 0830hrs – 1730hrs (Mon.–Fri.); 0830hrs – 1300hrs (Sat.)
Facility at a Total space : 68,000 sq. ft. Glance Capacity strength : Approx. 3200 pallet positions (Racking); 16,000 sqft (non-racking space) Security features : Full spectrum CCTV surveillance, Armed Guard with canine unit and 6’ height perimeter wall barbed wire. Safety features : Bomba-approved sprinkler and fire-fighting system; enclosed area for High value cargo; temperature-controlled room. Others certification : ISO 9001:2008
Services Storage of Cargoes Pick and Pack Local Distribution In-land Transportation Consolidation Packaging Warehouse (KLIA) Address and Address : details Lot B 2A-1, Block B, Free Commercial Zone, KLIA Cargo Village, Kuala Lumpur International Airport, 64000 Sepang, Selangor Darul Ehsan.
Receiving Hours: 0830hrs – 1730hrs (Mon.–Fri.); 0830hrs – 1300hrs (Sat.)
Facility at a Total space : 3,600 sq. ft. Glance Capacity strength : approx. 150 pallets without stacking Security features : 24hours CCTV surveillance, Cage for high value cargo Safety features : Dedicated location for DG cargo Others certification : ISO 9001:2008
Services Customs Clearance for Import and Export Local Pickup and Distribution Consolidation In-land Transportation Packaging Warehouse (PIA) Address and Address : details Block B-02 MAB Cargo Agents Building, Free Commercial Zone 1 Penang International Airport, 11900 Bayan Lepas, Penang.
Receiving Hours: 0830hrs – 1730hrs (Mon.–Fri.); 0830hrs – 1300hrs (Sat.)
Facility at a Total space : 4,000 sqft Glance Capacity strength : approx. 150 pallets without stacking Security features : 24hours CCTV surveillance, Cage for high value cargo Safety features : Cage for DG cargo Others certification : ISO 9001:2008
Services Customs Clearance for Import and Export Local Pickup and Distribution Consolidation In-land Transportation Packaging Fleet of Transport
14 x Prime Movers
104 x Trailers
2 x Side Loaders
1 x 45ft / 2 x 40ft / 8 x 10 tons / 7 x 5 tons Service Portfolio Value Added Services Value Added Services Project Cargo Key Focus Sectors Our Customers Certification
(In Progress) (In Progress) Recognitions & Awards THANK YOU