Capgemini and Microsoft Dynamics AX

Manufacturing & Automotive the way we do it

Accelerating Deployments in Manufacturing Companies: Capgemini and Microsoft Dynamics AX

Capgemini offers a proven approach for successful transformations In today’s economic downturn, no designed to make it easy to do industry segment may be impacted business across locations and countries Why Choose Capgemini for Your more severely than manufacturing. by consolidating and standardizing Microsoft Dynamics AX Solution? Reduced consumer demand has led to processes, providing visibility across production cuts at factories in many your organization and helping to • ERP implementation experience markets, while the credit crunch has simplify compliance. Dynamics AX is a prompted some companies to hoard comprehensive solution for mid-sized • Knowledge of manufacturing industry cash. In this climate, more than ever, and larger organizations that works • Methodologies and certifications businesses seek IT solutions that like — and with — familiar Microsoft • Multinational coverage produce cost savings, reduce risks and software to help your people improve • Commitment to and leadership on provide maximum flexibility for their productivity. The result: You can build Microsoft Dynamics AX organization and processes. on the investments in systems and • AX competencies and references software that your company might • Application Maintenance offering and As a global leader in providing already use. Plus, the familiar working capabilities transformation services for the environment helps lower learning • Accelerated Solutions Environment manufacturing and automotive curves so users can focus less on (ASE) industries, Capgemini is in a technology and more on their position to help you find these business goals. • Microsoft Competence Centers solutions using the right technology and a proven approach. Capgemini’s Approach to Implementing Microsoft The Power of Partnership: Dynamics AX Capgemini’s Collaborative Capgemini and Microsoft Capgemini uses a proven methodology Business ExperienceTM Capgemini and Microsoft work called DELIVER to implement ERP Our success in implementing together to help clients develop and projects. This methodology has been Microsoft Dynamics AX is based implement powerful integrated customized for AX projects and is heavily on our approach to solutions. Our Microsoft solution called DeliverAX. collaboration. We believe the best portfolio embodies both sector- way for us to work for you is to specific and technology-specific Taking advantage of two Microsoft work with you. With Capgemini at solutions in areas such as business Competence Centers (one in Milan your side, your business will gain intelligence, portals and cloud and another in Lyon), a strong the freedom to overcome constraints, computing (or software + services). competence in Supply Chain seize opportunities and realize its Management and extensive experience potential. Our Collaborative Business These solutions take advantage of the in automotive and manufacturing ERP ExperienceTM helps you define the latest Microsoft enterprise technologies, implementation, Capgemini is able to rules of the game, rather than be including Windows Server, Office provide fast, low-cost and reliable limited by them. System (including SharePoint), SQL customized AX solutions for your Server, Performance Point Server and specific needs. Guided by the four dimensions of .NET software such as BizTalk and collaboration, we target value, Visual Studio Team Services. Our custom AX templates cover a mitigate risk, optimize capabilities and wide range of processes — including align the organization to achieve its Capgemini also specializes in helping finance-to-management, purchase-to- objective. enterprises attain the most value from pay and many others — providing their ERP systems. Using Microsoft clear and up-to-date information for Collaboration in Action technologies such as BizTalk, Duet, streamlined management of both Capgemini is the partner of choice for OBA and LOBI, Capgemini is well operational and strategic projects. leading businesses across all sectors. positioned to maximize the value Our client success stories show how received from an enterprise ERP Capgemini’s implementation approach the Collaborative Business installation as well as technology incorporates the use of our ExperienceTM helps organizations available from Microsoft itself, like proprietary Accelerated Solutions discover the freedom to increase Dynamics AX. Environment (ASE). The ASE yields performance through innovation. In breakthrough solutions and action addition, Capgemini provides freedom Microsoft Dynamics AX plans in days rather than months. Our of choice for the best IT support Microsoft Dynamics AX is an proven ASE methodology aligns system that will help you achieve your adaptable business-management diverse stakeholders (business, IT, goals, guaranteeing the right solution solution that enables you and your customers, vendors, subject matter for your unique needs. people to make business decisions specialists) to define the future from with confidence. The solution is high-level strategy to detailed design.

2 the way we do it

Microsoft/Capgemini Success integration across processes, improve Case: Leading Automotive operational performance and facilitate Parts Supplier the link between people who are geographically distant. This decision The Client was crucial in order for the group to Recognized as a worldwide leader in manage sales and supply chain technology for high-performance processes in a coordinated way, with brake systems, this group is a supplier particular attention to the warehousing to the most prestigious automobile and and planning aspects. At the same motorcycle manufacturers in the world. time, the company wanted to preserve “The choice of Microsoft The group operates in 14 countries the key distinctions of each of its Dynamics AX strengthens the and three continents, with 33 plants businesses. innovative spirit of the group. By and commercial sites, and a network adopting an ERP system that of approximately 5,800 collaborators. Considering the dynamic nature of was solid yet still agile, and with Of these, 9% are product experts and the group, choosing a technological Capgemini’s support, our product engineers, both working solution that could achieve this information system is able to directly on R&D. In 2007, revenues balance was not a simple task. quickly adapt to new strategic were approximately 912 million euros. Management selected Dynamics AX, business challenges.” Microsoft’s ERP system, which, due to CIO, Global Automotive Supplier The Business Context and the its flexibility and versatility, was Technological Choice determined to be the most suitable Despite the company’s success, system to help sustain the desired heightened competition and its own growth and improvements. expansion had led to a need to transform from a multi-site Capgemini’s Approach to organizational model to a global Dynamics AX network model. In a context that had Capgemini Italy was chosen as the become more and more international, partner to handle the program the company needed to reinforce management and to work side by side

Capgemini’s Process Map for Microsoft Dynamics AX Deployments Product A5 Inproving and A1 Planning A2 Develop New A3 Check New A4 Industrialize Supporting New Items Items and Process Items and Process New Item

Concept the Products Customer

B1 Market B2 Offer B3 Market B4 Sales B5 Customer Identiﬁcation Develop Develop Develop Care Market

C1 Order/ C3 Distribuition C5 Manage Cash C2 Processing C4 Customer Request Goods/Planning and Accounts Order/Request Invoicing Order/ Service Acquisition Service Delivery Receivable

D3 Plan D4 Produce D4 Manage Supply D1 Demand D2 Resource Schedule Items of High Inventory and Forecast Planning

Demand Production Quality Product Resource

E1 Receive E2 Vendor E3 Order Raw E4 Receive and E5 Manage Pay Items and Service Identification and Materials and Manage Raw Accounts Request Contract Manage Services Materials and Services Payable Purchase Retire F1 Define HR F2 Human F3 HR Manage F5 F4 Optimize HR Hire Strategy Resource Hiring and Improve Compensation Manage G1 Define G2 Manage G3 Cost G4 Budget G5 Manage Accounting Civilistic and Accounting and Reporting Investments

Finance Model Fiscal Ledger Anlaytic Accounting

Note: Capgemini features include Order/Request Acquisition, Processing Order/Request, Distribution Goods/Planning and Service Delivery, Customer Invoicing, Manage Accounts Receivable, Vendor Identification and Contract Manage, Order Raw Materials and Services, Receive and Manage Raw Materials and Services, Define Accounting Model, Cost Accounting and Analytic Accounting, and Budget Reporting.

Accelerating Deployments in Manufacturing Companies: Capgemini and Microsoft Dynamics AX 3 www.capgemini.com

with the group’s ICT team, designing The Results declarations, directly on the the business model, analyzing and “After proving the flexibility and production lines. This enables the harmonizing the business processes innovative content of the Microsoft recovery directly from the field of all for all geographies and companies of Dynamics AX solution, our the information generated from all the the group, defining the operating management has integrated line operators — in a user-friendly model for a start-up business unit, instruments that allow an increased (Microsoft-like) and real-time manner. and performing functional and ability to better control and guide the The solution ensures complete technical implementation of the new business, thanks to the native business traceability, through the serial Dynamics AX system. intelligence, the elaboration of the number, for every disc produced P&L for each product/market and the (from the stamping, through the Given the complexity of the plan and factory automation,” says the assembly and up to the delivery to the importance of the group to the company’s CIO. final customer). worldwide market, Microsoft, following its “Technology Adoption The component for factory “The new system is perfectly aligned Program,” directly supported the automation of the high-performance with our philosophy,” says the CIO. initiative with its own R&D production plants and the Discs “The choice of Microsoft Dynamics laboratories in Copenhagen, evolving Division, developed directly on the AX strengthens the innovative spirit of the product according to the client’s AX system, is considered a best the group. By adopting an ERP system requirements, thereby widening its practice. The front end of the that was solid yet still agile, and with functional coverage. application is used for all the labor Capgemini’s support, our information and material consumption/progress system is able to quickly adapt to new strategic business challenges.”

About Capgemini and the Collaborative Business ExperienceTM

Capgemini, one of the called Rightshore®, which aims to get the world’s foremost providers of right balance of the best talent from consulting, technology and outsourcing multiple locations, working as one team services, enables its clients to transform to create and deliver the optimum and perform through technologies. solution for clients. Present in more than Capgemini provides its clients with 30 countries, Capgemini reported 2008 insights and capabilities that boost their global revenues of EUR 8.7 billion and freedom to achieve superior results employs over 90,000 people worldwide. through a unique way of working, the Collaborative Business ExperienceTM. The More information is available at Group relies on its global delivery model www.capgemini.com

For more information on Capgemini’s approach to accelerating Microsoft Dynamics AX for manufacturing and automotive, please contact:

Daniele Munari Nick Gill +39 348 3047027 +44 870 904 5699 [email protected] [email protected]

Antonio Ziliani +39 348 4002888 [email protected]