February 25-March 2, Vol. 5, Issue 9

special emphasis: financial services keeping an eye on the market Special coverage on the ups and downs of the quickly changing financial services industry Page 14

Doormman Charles Muhammad transports a guest’s luggage at The Peabody hotel.

room Page 20 Service Hotel market sees improvement as change looms on the horizon

Photo: Lance Murphey

22-23 Sports Where have you gone, John McEnroe, Jimmy Connors, Pete Sampras and Andre Agassi? The state of American men’s tennis isn’t the same today, and McEnroe – in town for an exhibition match – would like to see the U.S. recapture some of its old magic.

weekly digest: page 3 logistics: page 8 health care & Biotech: page 13 law talk: page 28 EDITORIAL: page 34

A Publication of The Daily News Publishing Co. | www.thememphisnews.com 2 February 25-March 2, 2012 www.thememphisnews.com

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Get news daily from The Daily News, www.memphisdailynews.com. weekly digest

EdR to Develop in bookcases, carpet, ceramic tile and Professional of the Year for Kevin Brewer, Accredo Health Ole Miss Housing hardwood-style vinyl floors, high-speed co-founder and chief operating officer of Sees 2011 Record Growth Internet and cable. All kitchen appliances Destination King. Memphis-based collegiate housing will be included. More than 70 entries were received Memphis-based Accredo Health Group, company EdR has executed agreements The development site is about one mile for events presented between September a provider of specialty pharmaceuticals, with Landmark Properties to develop, own west of Ole Miss in a primarily residential 2010 and last August. Each application was continued its record growth in fourth and manage a $36 million community near area. judged based on originality, innovation quarter 2011, with revenue growth of 28.3 the University of Mississippi in Oxford. Since 2000, overall enrollment at the and solutions provided to the challenges percent to $3.8 billion. Accredo’s full-year The announcement comes Thursday, University of Mississippi has increased by presented. 2011 revenues increased 18.5 percent to a Feb. 23 – the same day EdR will release its 45 percent. As the only accredited, full-service des- record $13.4 billion. fourth quarter financial results after market A self-administered and self-managed tination-management company in Mem- Increases in manufacturer brand pric- close. real estate investment trust, EdR owns or phis and the only Global Events Partner ing, broader use of specialty products and EdR will be the 70 percent owner and manages 60 communities in 23 states with partner, Destination King, 265 S. Front St., the impact of recently introduced drugs will manage the Ole Miss-area collegiate more than 34,200 beds within more than also has a full-service office in Myrtle Beach, contributed to that growth, according housing community upon its fall 2013 11,100 units. The REIT also announced the S.C. Founded by Cindy and Kevin Brewer to the company. Product categories that completion. Landmark Properties is devel- University of Kentucky board has approved in 2001, Destination King and its subsidiary experienced the highest levels of revenue oping and building the housing, which will a 50-year ground lease allowing EdR to Fingerprint Events plan and execute events growth include those related to multiple have 160 cottages with 668 beds and will be proceed with the university’s on-campus of all types – from full-scale conventions to sclerosis, rheumatoid arthritis, oncology owned jointly by the two companies. Con- housing revitalization. small, singular celebrations. and hepatitis. struction is expected to begin this spring. Accredo employs 5,000 individuals at Formerly known as Education Realty more than 80 locations, with the largest Trust Inc., the Memphis-based developer, pool – about 1,800 – based in Memphis. owner and manager of collegiate housing Destination King 3 USPS Closings Reroute Accredo’s parent company is New changed its name to EdR – aligning it with Wins Two Awards Mail to Memphis Centers Jersey-based Medco Health Solutions Inc., its New York Stock Exchange ticker symbol, which on Tuesday reported Q4 net revenues EDR – in January. The Association of Destination Man- The U.S. Postal Service says it is closing of nearly $19 billion, representing a 12.2 Amenities of the cottage-style collegiate agement Executives International honored 10 mail processing operations across Ten- percent increase over Q4 2010. Medco’s full- community include an outdoor living Memphis-based Destination King during nessee, Arkansas and Mississippi, rerouting year 2011 net revenues increased 6.2 per- area, pool, and a clubhouse with a fitness the annual ADMEI Achievement. mail from three of those centers to Mem- cent over 2010 to a record $70.1 billion. center, Internet café, private and group More than 140 destination manage- phis facilities. study rooms, computer lab, game room ment executives from around the globe Memphis will now handle postal opera- with gaming systems and a fully equipped attended. tions for centers that are being closed in community kitchen. The ADMEI honored Destination King Jackson, Tenn., Tupelo, Miss., and Jones- Hunters for the Hungry The cottages will feature a private for Best Innovative Event (Under $50,000) boro, Ark. Reports Record Donations bathroom for each bedroom, washer and for the Siemens Distribution Center grand No processing centers in Memphis are dryer, 9-foot ceilings, large closets, built- opening and Destination Management slated to close. The Tennessee Wildlife Federation’s

No other Memphis-based CPA firm has a longer legacy of providing accounting, tax and advisory services to the Mid-South community.

901.682.2431 • rbgcpa.com 4 February 25-March 2, 2012 www.thememphisnews.com

weekly digest Get news daily from The Daily News, www.memphisdailynews.com.

Hunters for the Hungry program has re- CA2 is a 32,000-square-foot, five-story, The contract approved by the council in Memphis, Nashville and Chattanooga. ported total 2011 venison donations up 13 mixed-use building with ground floor office with Memphis Museums Inc., a private Grubb & Ellis also said Tuesday, Feb. percent from the previous season’s record. and retail and 16 upper-story residences. nonprofit group, would require MMI to 21, it has arranged to sell most of its as- Tennessee deer hunters donated nearly CA2 also achieved Leadership in Energy raise $10 million – half of the total – from sets to the parent of rival commercial real 63 tons of lean venison, which provided and Environment Design (LEED) NC Gold, private sources. estate services company Newmark Knight more than half a million meals to local making it the first residential building in The Pink Palace renovation contract Frank. food pantries. Memphis with gold certification. The proj- and city matching funding of $10 million The proposed sale to BGC Partners Inc. Program support was also up signifi- ect is fully leased. met resistance from council member Lee will require court approval as part of Grubb cantly, with a $25,000 grant from the Wal- The other projects were in Texas. Gables Harris, who wanted as much as $1 million & Ellis’ Chapter 11 bankruptcy process. mart Foundation supporting the program West Avenue in Houston was honored with of the money diverted to renovate Victorian The company filed for bankruptcy pro- statewide and a $20,000 grant from the a gold in the Mixed-Use category. Village’s Mallory-Neely House, which is in tection Monday in the Southern District of Plough Foundation focused on supplying Located in Houston’s River Oaks neigh- the process of being renovated. New York. the Mid-South Food Bank. borhood, Gables West Avenue is a seven- Mallory-Neely and the Magevney House BGC also has agreed to provide some of Grants and local fundraisers help pay story, mixed-use building comprised of 397 are also attractions maintained by MMI that the financing needed to keep Grubb & Ellis for processing. Beyond the established luxury rental residences, offices, restaurants have been closed for years. operating while in bankruptcy. quotas, hunters pay a reduced processing and shops. Harris’ amendment was voted down. In the filing, Grubb & Ellis listed $150 fee to donate a deer. Hunters can donate An eight-level parking deck has separate million in assets and $167 million in debt whole deer or give a portion of their own access for residents and retail customers. as of the end of last year. processed meat when picking it up from a LRK earned a silver for the Neighborhood participating processor. Design of The Belmont in Dallas. Five miles McCullers Begins Role Hunters for the Hungry has provided northeast of Downtown Dallas, The Bel- At UTHSC, Le Bonheur more than 3.2 million meals to Tennesseans mont has 465 apartments in five buildings. Memphis Weather.Net in need over the life of the program. The project recently received LEED Silver Dr. Jon McCullers has been appointed App Upgraded certification, making it the first Dallas-area the sixth chair of the Department of Pediat- apartment building with that designation. rics for the University of Tennessee Health Version 2.0 of the MemphisWeather.net Science Center (UTHSC) and pediatrician- (MWN) smartphone app has been released Wolf River Conservancy in-chief for Le Bonheur Children’s Hospital. with an upgraded interactive StormView Seeks Volunteers He will begin his role March 1, succeeding Radar interface. Glankler Brown Names Dr. Russell Chesney, who served as chair- The interface more than doubles the The Wolf River Conservancy will hold Management Committee man since 1988. geographic area covered and lets users its seventh Tree Planting March 17 from 10 An adjunct faculty member at UTHSC zoom down to near-street level to see a.m. to 2 p.m. at Shelby Farms Park. Glankler Brown PLLC has announced and full faculty member of St. Jude Chil- details. The WRC is recruiting more than 100 the 2012 members of its management com- dren’s Research Hospital, McCullers is an Another feature in the new version of volunteers to plant about 2,000 trees, as- mittee. They are William Bomar, Charles accomplished translational pediatric in- the app is the ability for users to upgrade sisting Shelby Farms Park in achieving its Hill, Chris- fectious disease researcher, who has built to StormWatch+, a push notification-based goal of planting 1 million trees within the topher Lam- a National Institutes of Health-funded system. park and surrounding neighborhoods. berson, John laboratory focused on the study of co- Unlike traditional systems that alert Volunteers should bring a lunch, drinks, Houseal Jr., J. infections. entire counties even when the affected area gloves and shovels. William Pierce Jr. and chief manager Wil- His recruitment represents a new is only a small part of that county, Storm- Those who would like to contribute liam Bradley. level of engagement between UTHSC, Le Watch+ only warns those in and around the but are unable to volunteer can make a The management committee addresses Bonheur and St. Jude Children’s Research storm’s path. monetary donation to the Wolf River Con- firm matters and advises other members Hospital, where McCullers’ work included Using the National Weather Service’s servancy for the tree-planting. and staff on administrative issues. research into the mechanisms of primary storm-based warning system, Storm- Visit www.wolfriver.org to register. Glankler Brown is one of the largest law viral and secondary bacterial infections. Watch+ compares a user’s pre-determined firms based in Memphis and has attorneys location to the warned area using computer representing clients throughout the U.S. mapping. and abroad. The MemphisWeather.net app can Looney Ricks Kiss Wins Trustmark Bank Promotes be found in the Android Market and the 3 Nat’l Design Awards Memphis-Area Employees iTunes App Store. MWN’s app developer is Ben Deming. Looney Ricks Kiss, also known as LRK City Council Approves Trustmark Bank has announced a round Inc., has received three awards in the 2011 Pink Palace Agreement of promotions in its Memphis region. Best in American Living Awards by the Na- Steve Childress, the branch manager tional Association of Home Builders. Memphis City Council members ap- at the Poplar-Ridgeway branch and who Commission Approves CA2 (Court Annex Two) received a gold proved on Tuesday, Feb. 21, the terms of joined Trustmark in May 2010, has been Pidgeon Park Option in the Smarter Growth category. Facing a $20 million multiyear renovation of the promoted to assistant vice president. Court Square Park in Downtown Memphis, Memphis Pink Palace Museum Hope Cooper, the branch manager at Shelby County Commissioners ap- the Olive Branch branch and who joined proved an option agreement Monday, Trustmark in September, also has been Feb. 20, between the Memphis and Shelby promoted to assistant vice president. County Port Commission and Illinois Cen- Chris Jarvis, the branch manager of the tral Railroad for the railroad to buy 800 acres Call for an appointment today! Whitehaven branch and who has been with in the Frank C. Pidgeon Industrial Park. Trustmark since October 2006, is another The 10-year option sets a price of 901.685.5008 new assistant vice president. And Nathan $12,000 an acre to develop a Memphis Tognetti, the branch manager of the Hous- Logistics Park. More than 80 percent of ton Levee branch and who has been with the infrastructure cost would be paid by A Patient’s View: Trustmark since September 2007, has been Canadian National Railway Co., the parent “Dr. Castle is a fantastic dentist. promoted to branch officer. company of Illinois Central. I never waited to see him longer than a few The commission also approved a reso- minutes. He gives great personal attention.” lution that formally removes county gov- ernment from the Public Building Authority governing The Pyramid. Grubb & Ellis Files And it approved on the first of three For Ch. 11 Bankruptcy readings an ordinance that removes the county from the appointed commission William N. Castle, D.D.S. Grubb & Ellis Co. says it has filed for that governs the Memphis Cook Conven- general dentistry bankruptcy protection in a bid to stave off tion Center. 79 n. cooper (in midtown) • memphis, tn 38104 creditors amid mounting debt. The city of Memphis bought out the The Santa Ana, Calif.-based company county’s interests in The Pyramid in 2009 operates offices nationwide, including ones and in the convention center in 2011. www.thememphisnews.com February 25-March 2, 2012 5

contributors FEbruary 25-March 2, 2011, VOL. 5, NO. 9 Get news daily from The Daily News, www.memphisdailynews.com. weekly digest

Madison Line Records cent of construction waste from ending up To Celebrate Launch in a landfill. The facility was designed by brg3s Madison Line Records, a Memphis- architects. bill dries President & CEO based, nonprofit record label, will celebrate Senior Reporter PETER SCHUTT Dries, from Memphis, has been a reporter for more than 30 its launch party showcasing the label’s six years. His career stops include The Commercial Appeal, WHBQ General Manager Emeritus AM, WREC AM and WLYX FM 89 way back in the 1970s! He now artists March 1, at 7:27 p.m. at Visible Music ED RAINS covers legal issues and other news. College, 200 Madison Ave. Brewer, Lendermon 528-5277 | [email protected] Publisher The event is free and open to the public Join Indie Memphis Board ERIC BARNES and will highlight performances by Until June, Cayerio & Speakerboxx, J&R, Jo, She Filmmaker Craig Brewer and Gary Len- Associate Publisher & Executive Editor JAMES OVERSTREET Said and Visible Worship Band. dermon, marketing and communications The Madison Line Café also will cel- vice president for Duncan-Williams Inc., Managing Editor ebrate its opening at the label’s studios and have joined the board of directors of Indie LANCE ALLAN WIEDOWER offices at 287 Madison Ave. Memphis, the nonprofit group that runs the Deputy Managing Editor Live music will be provided in the café annual Indie Memphis Film Festival. ERIC SMITH andy meek by local musician Charveymac, from 7:27 Brewer is the writer and director of Senior Reporter Senior Reporter p.m. to 10 p.m., and tours of the studios, “Hustle & Flow” and the recent remake of Meek, from Memphis, covers politics, the business community BILL DRIES and other news of general interest. He has won awards from café and offices will be available. “Footloose.” Lendermon joined Duncan- the Tennessee Press Association and the Society of Senior Reporter Professional Journalists. Madison Line Records signed its first Williams in 2005 to oversee the firm’s in- ANDY MEEK six artists in the last 60 days and represents ternal and external communications and 528-5279 | [email protected] Reporter artists who span genres that include pop, marketing efforts. SARAH BAKER rock, hip-hop and metal. The label offers The 15th annual Indie Memphis Film in-studio recording, production, merchan- Festival is set for Nov. 1 to Nov. 4. Reporter dising, booking, management and artist AISLING MAKI development services. Associate Editor KATE SIMONE

Comfort Inn Downtown Lead Pressman SARAH BAKER TOMMY COON Wins Gold Hospitality Award REPORTER Pinnacle Load Factor Up, Sarah Baker covers commercial and residential real estate, Pressman Passenger Count Drops The Comfort Inn Downtown, 100 N. transportation and logistics. A native Memphian, she previ- ROBERT SHANNON Main St., was recently announced as a re- ously worked for two regional magazines in Knoxville. 521-2464 | [email protected] Pressman Pinnacle Airlines Corp. saw a 4.8 per- cipient of a prestigious 2012 Gold Hospital- CEDRIC WALSH cent drop in passengers from January ity Award from world lodging leader Choice compared to January 2011. Hotels International Inc., franchisor of the Graphic Designer & Photo Editor BRAD JOHNSON But the Memphis-based regional air Comfort brand. carrier saw its load factor increase by 2.3 Graphic Designer & Illustrator percentage points in January from a year EMILY MORROW ago. Senior Production Assistant The 1.3 million passengers for January SANDY YOUNGBLOOD AISLING MAKI of this year represented a load factor of REPORTER Production Assistant 67.1 percent. Aisling Maki covers health care, the nonprofit sector and small LAURIE BECK A 14.2 percent drop in Pinnacle’s avail- business. Her career has included newspaper and magazine writing, broadcast and new media. Administrative Specialist able seat miles, the seats available on all 528-8622 | [email protected] MARSHA PAYNE of its routes multiplied by the length of Senior Account Executive the routes, was greater than the 11.2 per- JANICE JENKINS cent drop in Pinnacle’s revenue passenger miles, the seat miles for which there was Account Executive someone paying and in a seat. That reflects ROBIN BENDER an increased load factor. Advertising Director DON FANCHER JONATHAN DEVIN Business Development Manager ARTS WRITER PATRICIA McKINNEY Jonathan Devin is a full-time freelance writer covering the Methodist Hospice Receives arts, business, and life in the Mid-South. He is a singer, actor, Marketing Manager LEED Silver Certification instrumentalist, painter, poet, and playwright. DONNA WAGGENER 528-8625 | [email protected] DO YOU NEED A Circulation Coordinator Methodist Hospice Residence, 6416 KARITA CREWS Quince Road, has been awarded Silver BUSINESS LOAN? certification by the Leadership in Energy Controller DO YOU HAVE LESS PAM MALLETT and Environmental Design (LEED) Green Building Rating System. LEED is the THAN PERFECT To reach our editorial department, e-mail: nationally accepted benchmark for the [email protected] design, construction and operation of high- CREDIT? or call: 901-523-1561 performance green buildings. FREDRIC KOEPPEL We offer business loans for your Freelance WRITER Published by: Built in a park-like setting, the residence business and we accept credit Koeppel writes about restaurants and wine. He is a former arts THE DAILY NEWS PUBLISHING CO. is designed to care for terminally ill adult and culture reporter for The Commercial Appeal and has been 193 Jefferson Avenue Memphis, TN 38103 in Memphis for most of his life. and child patients and their families. The scores as low as 520 with P.O. Box 3663 [email protected] $9 million, 30-bed facility, which opened Memphis, TN 38173-0663 NO COLLATERAL! Tel: 901.523.1561 in June, received an innovation credit for Fax: 901.526.5813 direct exterior access and providing places Requirements Include: www.memphisdailynews.com of respite. The Daily News is a general interest 6 month bank statements newspaper covering business, law, It received an exemplary performance government, and real estate and credit for construction by using 44.99 Articles of Incorporation development throughout the Memphis metropolitan area. percent regionally extracted and manu- 520+ Fico Score The Daily News, the successor of the Daily factured materials. More than 93 percent No Credit Card Processing LANCE MURPHEY Record, The Daily Court Reporter, and The of the total regularly occupied space has Required! PHOTOGRAPHER Daily Court News, was founded in 1886. access to outdoor views, earning the facility Lance Murphey is an award-winning photographer and film- AUDIT PENDING maker. He has 20 years of experience including The an access to views credit. (901) 308-8533 Commercial Appeal, The Naples (Fla.) Daily News, the And a construction waste management Associated Press, The New York Times and Bloomberg. credit was achieved by diverting 77.58 per- [email protected] 6 February 25-March 2, 2012 www.thememphisnews.com

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Soup Sunday real estate & development A Recipe For Fundraising

AISLING MAKI | The Memphis News

housands of Mid-Southerners poured into the FedExForum Sunday to sample Tsoups and desserts from more than 50 local restaurants and caterers during the Youth Villages Soup Sunday. It was the 23rd year for the popular event, which raises about $60,000 annually for Youth Villages, a Memphis-based national nonprofit organization that provides a wide array of ser- vices, particularly for emotionally and behav- iorally troubled children and their families. The eclectic mix of participating restaurants included Huey’s, Bardog Tavern, Mosa Asian Bistro, Brooklyn Bridge Italian Restaurant and Paula Deen’s Buffet at Harrah’s Casino Tunica. Soups included everything from B.B. King Photo: Lance Murphey Blues Club’s Gumbo Ya Ya to Owen Brennan’s Ally Hughes takes orders from customers at 2 Guys Catering in the Morgan Keegan Tower. The restaurant is located duck cassoulet to Jim’s Place’s chicken Floren- on the second floor of the Downtown office building. tine soup. “There’s the best variety of soups you can ever imagine,” said Youth Villages’ longtime CEO Patrick Lawler. Event-goers also sampled hors d’oeuvres such as lobster and shrimp bruschetta, arti- Eating In choke and spinach dip with pita chips, Swedish meatballs, and blue cheese-stuffed bacon- Restaurateurs find niche inside Downtown office buildings wrapped dates, as well as desserts such as Elvis Presley gooey butter cake, brownies and bread pudding with vanilla sauce. SARAH BAKER | The Memphis News off for holidays. experience. Finding all three of those “It’s a lot of work, they have to make a lot of “There’s not a lot of money in it, aspects in a user for that restaurant soup to serve thousands of people,” Lawler said. but it’s worth it if you work with the space is pretty specific and we just “It’s good exposure for the restaurants, as well, right landlord and you can find the haven’t found the right user that’s a and for their signature soup.” efore a restaurateur nails down right people,” said McGregor, who good fit for us and also a good fit for It takes more than 300 volunteers to pull off a concept, builds a menu or also has a breakfast and lunch kiosk at the user.” the event. They arrive at 5 a.m. to begin setting Bbegins the financing process, Poplar Avenue and Kirby Parkway in A few blocks northeast on Jeffer- up tables. solidifying a location reigns supreme. the Forum Building. son Avenue, One Memphis Place has The funds from this year’s event will directly The rule of thumb is especially McGregor’s landlord for both a 1,000-square-foot retail space that’s impact Youth Villages Mentoring Program, in prominent within Downtown Mem- properties is Orlando, Fla.-based Park- also been challenging for CB Rich- which mentors take their children off Youth Vil- phis, where many eateries are tucked way Properties Inc., which is under ard Ellis Memphis to fill after it was lages’ campuses for activities each month. away into office buildings and operate contract to sell the Forum by March vacated last year. “Many of our young people don’t have within hours that capitalize on day- and is currently marketing Morgan “We have been trying to lease it for families at all or don’t have families that can time traffic and repeat business. Keegan Tower. While the local office some time and we’ve had a couple of support them and provide a visit, take them out Just ask Edgar McGregor of 2 Guys sector is eagerly awaiting the transac- people interested in it, but so far, no- on a pass or just spend time with them,” Lawler Catering. McGregor is known as Chef tion’s effect on the market, McGregor body has really been able to commit said. “We have over 1,100 young people who Eddie Mac to his regulars and has anticipates business as usual. to it yet,” said CBRE senior associate have mentors and we have a lot of mentors here worked in the hospitality industry his “I imagine it’s not going to affect Don Drinkard. “Some of it has to do today with their mentees.” entire life. me at all,” McGregor said. “We’re an with the conditions of the economic Studies show that young people who have Though he’s only been housed on amenity no matter how you cut it.” environment which we live in as well. at least one consistent, caring adult in their the second floor of Morgan Keegan But the restaurant/office build- More than likely, the user of that space lives are more likely to stay in school and avoid Tower for a year, he has quickly ad- ing model doesn’t work for every user. is going to be a mom-and-pop type trouble with law enforcement, and are better- justed to the perks of operating solely One Commerce Square, for example, operation looking for start-up capital, prepared to develop strong relationships with on weekdays from 8 a.m. to 2 p.m. had a coffee and deli provider that was and it’s a tough time to do that these their own families than those without that posi- “I wouldn’t be in the restaurant slated last summer to take over the days.” tive influence. any other way after experiencing this,” 3,800-square-foot space formerly oc- That’s not to say that CBRE hasn’t Youth Villages is now preparing for its 30th McGregor said, adding that about 90 cupied by McAlister’s Deli, but the deal been fortunate in leasing restaurant annual 5K run April 21. percent of his clientele comes from never materialized. space its other Downtown office “We’re looking for volunteers,” Lawler said. within the tower. “Unfortunately, we weren’t able to buildings, including Lenny’s, Majestic “We need mentors. We have hundreds “It’s kind of like a hidden jewel es- come to terms on that specific user,” Grille, Blue Fin, Blind Bear and Silly of kids at Youth Villages that need mentors sentially. Although the revenue stream said Bentley Pembroke of Cushman & Goose in Peabody Place, and Bogie’s that would really love to have one. We have a isn’t as great as a 24-7 large operation, Wakefield/Commercial Advisors LLC. Deli and Felicia Suzanne’s in Brinkley program to train the mentors, visit their young the quality of life that comes out of “We’re really looking for a seasoned, Plaza. person twice a month – so it’s not a huge com- operating a building like this is way, local restaurateur that can provide a “Up and down, you see a lot of mitment. But it’s very important to our kids to way better.” breakfast option with a coffee kiosk, these buildings do have success if have a responsible adult in the community who Instead of working 365 days a year as well as a lunch and then maybe an they’ve got a good product and good wants to help them through some of their dif- as most restaurateurs do, McGregor early dinner or a happy hour service. service,” Drinkard said. “It kind of just ficult times.” works about 250. Plus he said he takes Kind of a fresh, hip, casual dining depends on the situation.” www.thememphisnews.com February 25-March 2, 2012 7

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real estate & development

page with bells and whistles.” But there are also security risks related to QR codes, Spake said. Quick Response Code Usage “You’re scanning stuff that you have no idea what it is,” Spake said. “They could probably run some code that would suck Grows Slowly in Real Estate all of your contacts and everything away.” Which is why he sees more Mobile Visual Searches (MVS) on the horizon in SARAH BAKER | The Memphis News and Hong Kong, but the codes are also ever they want to and don’t bother to have the future, such as Google Goggles. used frequently in the United Kingdom the landing part of it optimized to mobile. “It’s basically an app that you take a and the United States. That’s because They don’t know any better or they’re not picture of just about anything and Google Americans are often relatively slow adopt- checking. You can optimize any website to will figure out what it is,” Spake said. “One irst seen in Japan in the mid-1990s, ers to new technology, said Joe Spake, be optimized for mobile, to come up on a of the coolest things it’ll do is Sudoko quick response codes could add broker with InCity Realty in Midtown. phone in that kind of format.” puzzles; it’ll solve the very hardest one in F momentous efficiency in the resi- “Japan is much more mobile than One of the platforms on WordPress. seconds.” dential real estate world, allowing virtual we are,” Spake said. “I think what people com offers a plug-in where “it does it for While both QR and MVS technology tours of houses to take place on mobile really don’t get about QR is that it’s a totally you, you don’t even have to think about is slow to take hold in Memphis, Spake devices. mobile technology. The thing that really it,” Spake said. For his property listings, estimates that within five years, real estate But only 14 million American mobile bothers me the most is when you scan one Spake goes through a company called flyer boxes will be completely obsolete. device users have interacted with a QR and it doesn’t resolve to a mobile page. SinglePropertySites.com, for which he pays But for now, many local residential real code, according to recent study by digital Or the link will be dead. Or the link won’t a monthly fee to pull information from the estate firms are banking on prospective business analytics firm comScore Inc. That work. There seems to be more problems Multiple Listing Service. The service also homebuyers driving around on Sunday means less than 5 percent of the American with them then them working right.” allows him to upload unlimited pictures afternoons and are equipping flyers with public has scanned a QR code. A 15-year real estate agent, Spake is and “all of the embellishments.” QR codes, whether they have practical us- The QR code technology was invented also a consultant, blogger, and self-pro- “They have in their software built in to ages or not. by the Toyota subsidiary Denso Wave in claimed “techie” and social media junkie. mobilize it,” Spake said. “It actually takes One of the first residential real estate 1994 to track vehicles during the manu- He said because real estate has always had the elements of the website and simpli- firms to adopt QR codes in Memphis facturing process, according to indepen- such a strong “push-marketing” aspect fies them and puts them down to where was Prudential Collins-Maury Inc. In dent digital news website Mashable. The – with advertising, listings and so on – it’s mobile-optimized. It’s got a bunch of June 2010, the company launched a new two-dimensional barcode was designed agents don’t always grasp the interaction. the information, it’s got links to the other advertising campaign that packaged email to allow its contents to be decoded at high “Some marketing person will say, ‘You information, but if you went back to your blasts, social media and traditional print speed. need to be using QR codes!’ and they do,” computer or laptop and pulled up that advertising in newspapers and postcards, QR usage is growing fastest in Canada Spake said. “They just place the QR wher- same URL, you get a 1,200-pixel, full Web both of which featured QR codes. 8 February 25-March 2, 2012 www.thememphisnews.com

logistics Service Speeds MEM FROM THE BLOG NCC Elects Prez, Predicts Wheelchair Requests Slow Harvest Editor’s Note: “From the Blog” is a weekly fea-

BILL DRIES | The Memphis News ture that highlights some of the enterprising work our staff and contributors post on The Daily News blog, blog.memphisdailynews.com. ince June, airline passengers with disabilities scanners but found them to be hit-or-miss, which at Memphis International Airport have been was a problem with passengers trying to make ANDY MEEK | The Memphis News Smet by agents from Delta Global Services connecting flights in a certain amount of time. with handheld devices including scanners to speed The scanners not only allow for a document their pickup assignments for wheelchairs and scan trail, but they also allow agents to be at gates in .B. “Chuck” Coley, a producer/ginner from boarding passes. advance and waiting. In the past, agents used Vienna, Ga., has been elected 2012 chairman of Memphis is the only airport so far where the handheld two-way radios that a dispatcher used to C Intermec CS40s are being used by DGS, a wholly send them from gate to gate. the Memphis-based National Cotton Council. owned subsidiary of Delta Air Lines Inc. “Everything’s not perfect. Things happen. Coley is the owner of CBC Farms and the presi- The new service at Memphis International Sometimes people aren’t served like they should Airport is also available to airlines besides Delta, be,” Farmakis said. dent of Coley Gin and Fertilizer Co., a diversified which has one of its seven U.S. hubs in Memphis. “This gives us the opportunity to have a valid agribusiness in Vienna with services including “It’s just something the industry has not been record of what happened. If there is a failure at chemical, seed and fertilizer sales; peanut handling able to do up until this technology has been least we can go back and determine what hap- deployed,” said Tom Farmakis, DGS vice president pened. And we can do it accurately. If we were late, and warehousing; and cotton ginning, warehousing of marketing and business development. “This why were we late? On the other hand, when people and marketing. special group of customers should be treated no get upset they write letters. … Because we have In other cotton-related news from the NCC, a differently than anyone else.” an accurate record, we can better research what The devices scan and create a paper trail for happened to the government whenever they want survey from the group suggests U.S. producers will how requests for wheelchairs are met at an airport to find out.” plant a little more than 13 million acres in 2012, gate. The service to the disabled is a regulatory is- DGS tested other devices before selecting the down 7.5 percent from 2011. sue as well as a customer service issue. Intermec devices this month for use at Memphis Federal transportation requirements mandate International Airport. According to NCC Vice President Gary Adams, that those passengers must be picked up within And DGS has a “significant” investment in the "Final production will be very dependent on weath- minutes of requesting a wheelchair. If they aren’t, technology. er developments, particularly in the southwestern there could be a substantial fine of thousands of “Well over seven figures since we initially devel- dollars. oped it,” Farmakis estimated. “Anytime you invest U.S. If conditions worsen, we could see the U.S. crop The fines across the airline industry totaled $3 in mobile devices you are just spending a lot of be 2 million bales lower than early-season expecta- million in 2010, according to federal figures. money for the bubble device and the service that tions." “In the regulatory environment that we live in, goes with it and all the application development.” we are required under the regulations to provide There is a possibility the devices could have Anticipated declines in Mississippi and Tennes- these types of services when they are needed,” other applications including scanning the docu- see are 6.5 percent and 5 percent, respectively. In Farmakis said. “We do it in a timely manner. If ments that are a chain of custody for children who both states, growers are opting for more acres of something happens and we’ve not served properly, fly unaccompanied by a parent or guardian. we have to be able to go to an accurate transac- “We don’t do it in Memphis because it’s not corn at the expense of cotton, according to an NCC tional history of what happened and provide that required under the contract,” Farmakis said. “The statement. information.” technology absolutely can be used for the process- DGS had tried several devices with optical ing of unaccompanied minors.”

Here We Go Again With Economic Guessing Game

Good news continues to exceed with the U.S. consumer Between 2005 and 2011, 4 and 5 percent, respectively, over that bad news, and the markets stand at multi- de-leveraging, the U.S. the U.S. economy contribut- time period. As the job market improves, year highs. Political tensions that whipped economy will drag down ed just 5.7 percent of global incomes rise, balance sheets firm, and the markets about last year have taken global economic growth. A GDP growth. China, largely consumption follows. a secondary role, as stronger economic popular economic book overlooked in the early A revival of the U.S. consumer isn’t data and low market valuations have titled “Flying on One En- 2000s, contributed nearly necessary for global GDP growth, thanks taken a primary role. With the Dow Jones gine” asserts that the entire 40 percent of global GDP to the Chinese, but it would add a multi- Industrial Average kissing 13,000, a level global economy depends David Waddell growth over that time period, plier. Imagine the lift with two engines on unseen since May 2008, let’s compare the on the U.S. consumer. the worldly a perfect substitute for the the plane. fundamentals now and then. Released in 2005, econo- investor U.S. consumer. In 2011, the Anything can happen, and the Euro- In 2008, at Dow 13,000, the economy mists were responding to emerging markets generated zone adds down flaps, but the combina- and earnings were shrinking, unemploy- U.S. economic growth accounting for 60 77 percent of global GDP growth and may tion of acceleration in the U.S. economy ment was rising and interest rates were percent of global growth between 1995 generate a like amount for 2012. While the and the continuation of emerging market twice as high. Today, earnings are 40 and 2002. The U.S. consumer, 70 percent world may have been flying on the U.S. growth would prove potent. This scenario percent higher, valuations are 30 percent of the U.S. economy, powered global consumer engine for growth between the currently strikes fear in the heart of those lower, the economy is 1 percent larger growth for nearly a decade. Between mid-1990s and the mid-2000s, the emerg- underinvested or short this market. … Un- and the unemployment rate is high but 1995 and 2002 real personal consumer ing market engine carried us from the mid- doubtedly contributing to the buying panic falling. In 2008, 13,000 was a level we fell expenditures in the U.S. grew nearly 4 2000s to today. What if both were firing? we have witnessed so far in 2012, making through. In 2012 it’s a level we’ll climb percent annually. Between 2005 and 2011, The U.S. unemployment rate has fallen this punch through 13,000 all the sweeter. through. While the levels may be the same, however, they grew only 1.5 percent annu- from 10 percent to 8.3 within the last everything else is quite different. ally. Without the U.S. consumer, how could year and a half. Real disposable personal David Waddell is president and CEO of According to economic pessimists, the world economy grow? incomes and consumption have increased Memphis-based Waddell & Associates. www.thememphisnews.com February 25-March 2, 2012 9 /QPG[/CTMGVU'ZVTC

Stocks look like a good long-term Then, as now, we had a sense market vigilantes. What happened disciplinarian. The market will maybe decelerating growth. That buy, says John Manley, chief that whatever it was going to take in August and September (of have to punish (politicians for) any sort of begs the question: Why is Market equity strategist for Wells Fargo to fix the problem was going to be 2011, when stocks tumbled failure to move forward in dealing this happening? Advantage Funds. But he expects pretty darn painful. Back then, it worldwide) was almost a slap in with these issues. Maybe margins are higher for a vigilantes them to remain volatile in the near was the bond market vigilantes: the face for Europe. The capital different reason. My theory is term. That’s because the stock The market took control, along markets were not going to let You’re not worried about slow- technology. The next best thing to market is acting like the bond with the chairman of the Federal them get away with this stuff ing profit growth? finding out you’re right is to find market vigilantes of earlier Reserve, and interest rates had to anymore. You don’t have to be a wizard to out you’re wrong as quickly as InsiderQ&A decades: The market will drop go to 16 to 18 percent. That was see that profits are at a record possible. That’s what technology, sharply to grab politicians’ incredibly painful, it was the So where is the market headed level, and that in the past, profits data processing and rapid attention when they’re falling short Reagan recession. But oddly from here? inevitably regressed to the mean. telecommunications have done. of fixing economic problems. enough, had you bought the S&P We are still in a trading range as So even if 2012 is flattish, you They’ve let businesses know how in January or February of 1980, far as I’m concerned. Nothing is have to worry that 2013 is going to operate more efficiently. So, this market reminds you of you were never down more than 5 really truly fixed yet. to be lower. They get better feedback so the past? percent on that investment, even I strongly recommend that But what’s different this time is you don’t get a second year of the I think there are a great number of through the end of 1982. people buy stocks for the long that corporate profits are at these Edsel (a Ford car that flopped). analogies between today and I think, to a certain degree, we term. But in a strange way, if I’m levels without the economy Retailing is the obvious example 1980. Then, as now, we’d already have to go through the same right, the market will have to go booming. We have a very tepid of this: Don’t run the second run of had two bear markets because of thing, except this time I think the down from time to time for the economy at best. We have fairly Nehru jackets. That could result Manley the -flation problem. Then it was stock market is acting as the bond market to go up. In other words, high levels of unemployment. We and has resulted in a step up in inflation, now it’s deflation. market did back then. Stock the market will have to act as the have very questionable growth, profitability.

BEHIND THE BRAND CHIPOTLE MEXICAN GRILL (CMG) The case for dull stocks Fast-food, Investors thinking of buying Facebook stock this spring may want to consider less exciting options — a truck leasing company, perhaps, or a manufacturer of faster growth ball bearings. Total return Thursday Burrito fans can’t seem to get Since the stock market peaked on Compan y Ticker since market Div. yield close peak Oct. 9, 2007, Ryder System, which rents enough of Chipotle Mexican Grill and neither can investors. moving trucks, has returned 24 percent, CVR Partners* (nitrogen fertilizer) UAN $27.48 66.2% 8.6% The fast-casual Mexican counting dividends. Timken, the ball restaurant chain sells food that bearing company, 55 percent. Staid old Timken (ball bearings, components) TKR 53.12 54.8 1.7 appeals to consumers who don’t Johnson & Johnson has returned 13 worry about handing over $10 for a Ryder System R 52.97 24.2 2.2 percent counting dividends. (commercial truck rentals) convenient meal. Google, the last stock debut to get A big plus for investors is the Thursday’s close: $386.80 Facebook-level attention, is up sharply Johnson & Johnson JNJ 65.10 12.8 3.5 (healthcare products) chain’s tremendous growth. Price-earnings ratio: 57 since 2004. But measured from the market Chipotle expanded rapidly in S&P 500500 -4.5-4.5 2.2.0 (based on last 12 mos.) peak,peak, it's ddownown 1.5 percent. AnAndd it ddoesn’toesn’t recent years. It operates more 52-week price range paypay a ddividend.ividend. * began tradingtrading than 1,200 restaurants and plans TheThe lesson?lesson? When it comes to hot stocks, losses maymay persist iiff yyouou bubuyy AprilApril 8, 2011 to open up to 165 new locations $234.48 $387.00 atat the top and can’t make up ground with dividends. this year. For a taste of the danger of buying stocks in the spotlight, check out last What’s more, its diners come 1-yr. stock change: 58.4% year's Internet stock debuts, like Groupon, Pandora and Angie’s List. InvestorsInvestors back more frequently and spend 1-yr. S&P 500 change: 4.3% more at every visit than customers who got in before the stocks started trading have done OK. But that's Market value: $12.1 billion mostlymostly reserved for pension funds, mutual funds and hedgehedge funds.funds. of other fast food restaurants. Target stock price: $389.29 And afterafter sharp climbs on the firstfirst day, most have fallen.fallen. Chipotle’s net income increased 62 percent in 2009 and grew 41 ThoseThose lookinlookingg fforor a bibigg paypayofofff should have stuck with ththee percent in 2010. Avg. broker rating: boring,boring, not the bedazzling.bedazzling. CCVRVR Partners, which sells nitronitrogengen That pace set expectations SELL HOLD BUY fertilizerfertilizer to ffarmers,armers, is up 66 percent since it went public high, but profit grew by 20 percent lastlast April. Its lucky shareholders also get dividends. CVRCVR last year. is expected to pay $2 a share over the next year, or 8 Chipotle’s results for the last Chipotle’s stock, which has jumped percentpercent of its stock price eveneven aafterfter the big run-uprun-up.. three months of 2011 also failed to from $44 a share in its debut in live up to expectations, despite a January 2006 to $386.80 on Source: FactSetFactSet 24 percent increases in net income Thursday – a 779 percent return Total returns throughthrough Feb. 23 -85)8,
65,65
B
Bernard C65,65
B
AP and revenue. for investors who’ve held on since For now, that hasn’t dampened the beginning.

Source: FactSet Data through Feb. 23 Alex V.20*
.772
%817
D
AP

.QECN5VQEMU 52-WK RANGE CLOSE YTD% 1YR% 52-WK RANGE CLOSE YTD% 1YR% COMPANY TICKER LO HI CLOSE THUR. %CHG WK MO QTR CHG RTN P/E DIV COMPANY TICKER LO HI THUR. CHG %CHG WK MO QTR CHG RTN P/E DIV AT&T Inc T 27.27 7 31.94 30.46 +.18 +0.6 s s s +0.7 +13.5 46 1.76f MedcoHealth Sol MHS 44.60 9 66.38 64.05 +1.49 +2.4 s s s +14.6 +1.8 18 ... AutoZone Inc AZO 247.36 0 361.98 358.50 -.45 -0.1 t s s +10.3 +42.1 18 ... Medtronic Inc MDT 30.18 6 43.33 37.88 -.33 -0.9 t t t -1.0 -2.6 12 0.97 BancorpSouth BXS 8.23 5 16.25 11.95 +.41 +3.6 t s s +8.4 -25.6 27 0.04 Merck & Co MRK 29.47 0 39.43 38.51 +.29 +0.8 t t s +2.1 +23.0 19 1.68f Boyd Gaming BYD 4.12 6 11.34 8.32 +.13 +1.6 t t s +11.5 -24.7 dd ... Mid Amer Apartments MAA 55.10 5 73.36 62.95 +1.02 +1.6 t t s +0.6 +3.0 58 2.64f Buckeye Technology BKI 22.45 8 38.50 34.26 +.34 +1.0 s s s +2.5 +32.6 14 0.28f Monsanto Co MON 58.89 8 83.95 77.78 -1.97 -2.5 t t s +11.0 +13.5 24 1.20 Community Hlth Sys CYH 14.61 4 42.50 24.69 +.84 +3.5 s s s +41.5 -36.4 10 ... Mueller Inds MLI 32.37 9 49.86 47.00 +.34 +0.7 s s s +22.3 +39.6 21 0.40 Corrections Corp CXW 18.41 7 26.43 23.69 +.13 +0.6 t s s +16.3 -4.5 15 ... Navistar Intl NAV 30.01 4 71.49 43.59 -.31 -0.7 t s s +15.1 -28.8 8 ... Cummins Inc CMI 79.53 0 124.69 122.56 +.18 +0.1 s s s +39.2 +20.1 13 1.60 Nike Inc B NKE 69.43 0 107.63 106.14 +.41 +0.4 t s s +10.1 +22.7 23 1.44 Delta Air Lines DAL 6.41 7 11.64 9.69 -.24 -2.4 t t s +19.8 -7.5 8 ... Pinnacle Entert PNK 8.06 5 15.50 11.32 +.18 +1.6 t s s +11.4 -15.3 30 ... Dillards Inc DDS 37.87 9 61.08 57.83 +5.63 +10.8 s s s +28.9 +29.5 15 0.20 Regions Fncl RF 2.82 7 7.81 5.91 +.11 +1.9 t s s +37.4 -20.9 35 0.04 Dover Corp DOV 43.64 9 70.15 65.58 -.24 -0.4 t s s +13.0 +2.3 14 1.26 Renasant Corp RNST 11.80 8 17.59 16.17 +.53 +3.4 t s s +7.8 +1.8 16 0.68 DuPont DD 37.10 8 57.50 51.43 +.15 +0.3 t s s +12.3 -2.7 14 1.64 Sara Lee Corp SLE 15.66 0 20.43 20.30 +.12 +0.6 r s s +7.3 +21.4 51 0.46 Education Realty Tr EDR 7.16 9 10.90 10.44 +.20 +2.0 t t s +2.1 +30.9 dd 0.28 Smith & Nephew PLC SNN 42.07 5 59.09 49.16 -.16 -0.3 t s s +2.1 -13.6 70 0.87e FedEx Corp FDX 64.07 9 98.66 91.97 +1.22 +1.3 t t s +10.1 -2.2 17 0.52 Smucker, JM SJM 66.43 5 81.40 73.74 +1.07 +1.5 s t t -5.7 +10.6 19 1.92 Fst Horizon Natl FHN 5.38 7 11.80 9.48 +.07 +0.7 t s s +18.5 -17.2 17 0.04 Suntrust Bks STI 15.79 5 31.28 22.32 +.17 +0.8 t s s +26.1 -27.2 21 0.20 Freds Inc FRED 10.27 9 15.27 14.51 +.12 +0.8 t t t -0.5 +5.6 18 0.24f Synovus Fincl SNV 0.94 7 2.77 2.04 +.07 +3.6 s s s +44.7 -24.2 dd 0.04 GTx Inc GTXI 2.27 3 6.86 3.51 -.07 -2.0 t t s +4.5 +35.1 dd ... Sysco Corp SYY 25.09 6 32.76 29.31 -.09 -0.3 t t t -0.1 +7.7 15 1.08 Ingram Micro IM 15.45 7 21.63 19.64 +.18 +0.9 s s s +8.0 -2.5 13 ... Thomas& Betts TNB 37.51 0 72.18 72.00 +.01 ... s s s +31.9 +30.9 20 ... Intl Paper IP 21.55 0 33.88 32.96 -.14 -0.4 t s s +11.4 +24.2 11 1.05 Trustmark TRMK 17.06 9 25.89 24.25 +.72 +3.1 t s t -0.2 +2.0 15 0.92 Isle Capri Casino ISLE 3.90 4 9.89 5.93 +.18 +3.1 t s s +27.0 -38.2 31 ... Tyson Foods TSN 15.60 6 21.06 18.86 +.17 +0.9 t t t -8.6 +0.9 12 0.16 Kellogg Co K 48.10 6 57.70 53.10 +.57 +1.1 s s s +5.0 +1.9 16 1.72 UPS class B UPS 60.74 0 77.55 76.64 +.74 +1.0 t s s +4.7 +4.6 20 2.28f Kirklands Inc KIRK 7.69 0 17.25 16.35 +.51 +3.2 s s s +22.9 +4.3 19 ... Utd Technologies UTX 66.87 7 91.83 83.49 -.46 -0.5 t s s +14.2 +2.8 15 1.92 Kroger Co KR 21.14 4 25.85 22.98 -.66 -2.8 t t t -5.1 +3.8 12 0.46 Valero Energy VLO 16.40 7 31.12 25.80 +.29 +1.1 s s s +22.6 -8.0 7 0.60 LifePoint Hosp LPNT 28.95 8 43.45 39.23 +.28 +0.7 t t s +5.6 +8.6 12 ... Verso Paper Corp VRS 0.85 2 6.34 1.43 +.05 +3.6 s s s +49.0 -76.3 dd ... Macy’s Inc M 22.50 0 38.22 36.99 -.69 -1.8 s s s +14.9 +62.1 13 0.80f Wright Medical Grp WMGI 13.37 6 19.05 16.67 +.08 +0.5 t t s +1.0 +5.0 22 ...

Dividend Footnotes: a - Extra dividends were paid, but are not included. b - Annual rate plus stock. c - Liquidating dividend. e - Amount declared or paid in last 12 months. f - Current annual rate, which was increased by most recent dividend announcement. i - Sum of dividends paid after stock split, no regular rate. j - Sum of dividends paid this year. Most recent dividend was omitted or deferred. k - Declared or paid this year, a cumulative issue with dividends in arrears. m - Current annual rate, which was decreased by most recent dividend announcement. p - Initial dividend, annual rate not known, yield not shown. r - Declared or paid in preceding 12 months plus stock dividend. t - Paid in stock, approximate cash value on ex-distribution date. PE Footnotes: q - Stock is a closed-end fund - no P/E ratio shown. cc - P/E exceeds 99. dd - Loss in last 12 months. 10 February 25-March 2, 2012 www.thememphisnews.com

Baby Boomers, networking Watch Out

Ray’s Take Some Baby Boomers desperate to make up portfolio losses due to the financial crisis or “catch- ing up” from years of under-saving are being victim- ized at record numbers by a number of financial frauds. In one year, the number of criminal com- plaints and other financial regulatory actions involv- ing investors 50 or older more than doubled. Scam artists know that boomers on the cusp of retirement are looking for a quick fix to their ailing investments. They stand ready with a wide range of financial offerings that can be hard to resist, often involving Ponzi schemes, unregistered securities or self-directed IRAs. Worst of all, it’s often very difficult for the aver- age person to spot the fraud. After all, a lot of ray & dana Brandon rays of wisdom smart, educat- ed people were Photo: Lance Murphey taken in by Bernie Madoff and Allen Stanford. Fariss Ivey, market development manager for Coca-Cola Co., introduces herself during a Female Business Leaders What can you do to protect yourself? The best Lunch sponsored by the Lipscomb Pitts Breakfast Club last week at the Napa Cafe. way is to use the expertise of credentialed advisers with solid records on all of your financial decisions. Barring that, at least be aware of warning signs that an investment scam is in the works. First of all, always insist on printed information, such as a prospectus or annual report. Then ask Instigators of Change questions about the details. Many deceptive sales pitches leave out key financial facts or act as though ANDY MEEK | The Memphis News federally required disclosure documents are not really important. Be wary of any investment opportunity that promises quick profits, pressures you to move Breakfast Club, Park work to make Memphis better place quickly or encourages you to sell other investments or borrow funds to get in on “the deal.” Words like he Lipscomb Pitts Breakfast business community. Its monthly never forgets a name or detail about “guaranteed” and “limited offer” should also arouse Club is an organization that breakfast that includes a visiting someone’s business. suspicion. defies a simple description. speaker routinely packs the Mem- “He has also identified areas Finally, be certain that assets are custodied T Is its purpose business net- phis Botanic Garden – and latecom- in Memphis where these business separately from your adviser. Basically, if it sounds working? Community service? ers can usually expect to park in the connections are not only needed too good to be true, it probably is. Don’t take any Career-building? Is it a civic booster, garden’s overflow parking area and but greatly appreciated on a deeper chances. Get the advice of a financial professional a promoter of nationally known trek back to the facility. level, such as the (Breakfast Club’s) you trust. speakers or a matchmaker between The club also is at the forefront Female Business Leaders Lunch employees and employers? of change, of community service and which was established and is cur- Dana’s Take The club is all of that, and more. is a powerful force for good. Over rently run by Jeremy,” Kiesewetter Bernie Madoff was successful for so long be- One additional descriptor of the the past year, it’s done everything said. “These lunches not only con- cause clients referred him to their friends. Madoff’s organization is busy. from spearheading efforts to clean nect great women business leaders clients felt like they were doing their friends a big Last year, the club was involved up trash around McKellar Lake to but identify successes, needs and favor, when in fact it was the opposite. The circle in roughly 190 events. That includes hosting two Samaritans Feet shoe other commonalities among these of fraud continued to widen, largely because it was the Lipscomb Pitts Breakfast Club distributions. women in the business community. built on the trust of friendship. radio show broadcast by KWAM “I hope our community real- Jeremy has been able to tap into this It’s good to trust your friends, but when it comes 990 AM on Saturdays, which the izes how fortunate we are to have on behalf of women, the brave man to any financial investment, a healthy dose of skepti- breakfast club’s director Jeremy Park the Lipscomb Pitts Breakfast Club that he is, and has made this a huge cism is always called for. After all, one’s friends prob- records earlier in the week with and Jeremy Park in it,” said Michael success. I, for one, applaud him.” ably devote about the same amount of time inves- representatives of businesses and Drake, the CEO of masterIT who’s Park said the club was started as tigating and evaluating investment opportunities as community groups as guests. long been involved with the club. part of what years ago was a national you do – next to none. In 2012, Park expects the club to “The club has evolved over the last franchise of breakfast clubs around A friend’s euphoria at “finding a great oppor- top 200 events. And that still doesn’t six years into a catalyst to constantly the country. After the local rights tunity” is not the same as the careful analysis of a encompass all of the club’s initia- spotlight and make good things hap- were purchased, Lipscomb Pitts In- professional financial planner. However, it can be tives, such as a newsletter distrib- pen in Memphis. I attribute a lot of surance chief manager Johnny Pitts easy to find yourself swept up in the excitement and uted to a mailing list each week or so that evolution to Jeremy Park.” got his company to put its weight make a bad financial decision based on friendship that includes news, business updates Last year, 72 people got jobs behind the club’s local efforts. rather than facts. and job postings, or the column Park thanks to the efforts of the club, pri- Eventually, Park was brought on Just think of that old line parents often used: If writes each week for The Memphis marily from its newsletter, according board to direct the club’s efforts. all your friends jumped off a cliff, would you jump, News called “Giving Back” (this to Park. In addition, the 190 events in “Johnny and I sat down, we too? Keep your feet firmly on the ground. week’s column appears on Page 34). 2011 included 43 executive lunches, rewrote the business plan and said, “Our mission is to enrich busi- 28 lunch-and-learn seminars, eight ‘Here’s a rare opportunity to rewrite Ray Brandon is a certified financial planner and ness leaders and impact the commu- signature breakfasts, eight recep- history,’” Park said. “To take what CEO of Brandon Financial Planning (www.brandon- nity,” Park said. “And the beauty of it tions tied to those breakfasts, six was once a simple organization planning.com). His wife, Dana, has a bachelor’s degree is, we’re a privately funded catalyst female business leader lunches. focused on eight or nine break- in finance and is a licensed clinical social worker. for the city. Consumers are increas- Park is known for having the fast events, pure networking, and Contact Ray Brandon at raybrandon@brandonplan- ingly now looking at corporate boundless enthusiasm of an transform it and make it 100 percent ning.com. America to be part of the solution.” auctioneer mixed with the motiva- about using the potential of the Not surprisingly, the club’s ef- tions of a civic champion. Memphis partners to give back and make a dif- forts have resonated throughout the attorney Jenny Kiesewetter said Park ference in the community.” www.thememphisnews.com February 25-March 2, 2012 11

GOVERNMENT AAPI Leaders Meet White House Officials

AISLING MAKI | The Memphis News

emphis community and Looking across the Southeast, South have one of the highest rates of cervical people have vastly different immigration business leaders of Chinese, Carolina’s AAPI population grew more cancer. Many AAPI individuals, especially experiences, from newly arrived refugees MVietnamese, Korean, Filipino, than 60 percent between 2000 and 2010, seniors, are unaware of health care pro- to immigration experiences that extend Bangladeshi, Indian and Pakistani heritage while Georgia’s AAPI population grew 82 grams for which they qualify. over generations.” gathered with White House officials Feb. 16 percent and Alabama and Florida’s grew 71 “Health care issues, refugee and immi- In addition to local business and to discuss economic, educational, health percent over the same decade. community leaders, representatives from and civil rights issues. “The Mid-South and the Southeast nonprofits such as Diversity Memphis, The Amardeep Singh, a member of Presi- generally has the fastest-growing AAPI Mid-South Food Bank and the Aging Com- dent Barack Obama’s AAPI Advisory Com- population in the country,” Singh said. mission of the Mid-South attended the mission – AAPI being an acronym for Asian “It’s just about time that we got out here to forum, as did representatives of the offices Americans and Pacific Islanders – told par- Memphis to actually meet the community, of Shelby County Mayor Mark Luttrell and ticipants at the Benjamin L. Hooks Central hear their needs and then connect them to U.S. Rep. Steve Cohen. Library they were part of a “unique and federal resources.” Nika Jackson, manager of the City historic gathering.” The free forum was Singh said Asian communities in of Memphis Office of Multicultural and part of the White House Initiative on Asian places such as California, which has large The Mid-South and the Religious Affairs and representative of Americans and Pacific Islanders, happen- numbers of AAPI immigrants, are highly Memphis Mayor A C Wharton Jr.’s admin- ing this month in communities through- organized, which he said is not the case yet Southeast generally has istration at the forum, said the city seeks to out the Southeast region, where the AAPI in the Mid-South. the fastest-growing AAPI more deeply engage the AAPI community. population – which includes members of “What’s interesting about this forum population in the country. “Mayor Wharton is very open about 18 ethnicities – is rapidly growing. is this is the first time the community is It’s just about time that we diversity and inclusion in government, “There’s an incredibly changing coun- actually getting together to figure out how got out here to Memphis and the work that we do in the Office of try that we’re seeing, and our federal gov- they can articulate asks, that they can then “ Community Affairs has always been about ernment really needs to adapt to address demand from us in government,” he said. to actually meet the engaging multi-cultural and immigrant the needs that are coming up as a result The White House AAPI Initiative works community, hear their needs communities through education, outreach of this tremendous population growth,” to increase access and participation to and then connect them to and advocacy. Everyone hears about the said Miya Saika Chen, White House adviser federal services and protections. federal resources.” Latino community, but this particular on Community Engagement and senior One significant issue raised during community (AAPI) has been a little more adviser for the White House Initiative on the forum was that of public safety. In the – Amardeep Singh insular, and we haven’t necessarily had as Member, AAPI Advisory Commission Asian Americans and Pacific Islanders. greater Memphis area, AAPI individuals much connection with this community. So “When President Obama reauthorized make up about 1.6 percent of the popula- this is a great opportunity to create some our initiative, he said, ‘No community tion but own 3 percent of small businesses. synergy, let them know about city services should be invisible to its government.’ Many AAPI small-business owners are gration experiences – these all cut across and, more importantly, how to access city And that’s really the mantra that we live by slow to contact the police when they’re the so many different communities across the services.” every day. How do we make our programs victims of robberies and other crimes. country,” Chen said. “There are so many Additional events surrounding the and resources more accessible to more And Chen said AAPI children suffer one similarities between what our communi- initiative were held in Cordova and diverse communities across the country?” of the highest rates of bullying. ties are facing here in Memphis and what Fayetteville, Ark., and others are slated The Asian-alone population grew Another important issue is that of they’re facing in Columbus, Ohio, to Wash- for Jacksonville, Fla., and Atlanta. The faster than any other major race group, up health care access, health disparities and ington to California, where I’m from. meetings will help inform discussions with 43 percent from 2000 to 2010, according occupational health hazards. Korean- “And I think there are also some very hundreds of community leaders at a White to the U.S. Census Bureau. Over the same Americans, for example, are one of the unique challenges. Asian-Americans and House AAPI Initiative community action period, the AAPI population in Tennessee populations most lacking in health insur- Pacific Islanders are incredibly diverse. summit, which will be held in March at grew 60 percent. ance coverage, while Vietnamese women There are over 50 languages spoken, Emory University in Atlanta.

How to Engage, Manage Your Org’s Volunteers

Part five of a five-part series people don’t know what leadership that are beyond Be prepared to partner and to change. you are asking them to the scope of staff. Volunteers can take you to new levels; Volunteers are at the heart of do, it is hard for them to As a volunteer you they can open doors that staff only dream fundraising. They make all the difference in hit the mark. can make a difference by of. Be prepared. Clearly communicating the world. They are passionate, connected, If you are asked providing printing, web roles and responsibilities sets a framework creative and talented. And they need to be to help with fundrais- design services, meeting for accountability. From there you can managed. Ask anyone who has served as a ing, ask questions facilitation, a reduced or negotiate as volunteers bring new ideas to fundraising volunteer and you will quickly before saying “yes.” If MEL & Pearl shaw no-cost lease, food, legal the table. You can choose to think of volun- learn what made their experience great you are not provided FUNdraising services, transportation or teers as “prima donnas” who take up your and what fueled disappointment. Perhaps with written roles and products/services directly time. Or you can consider their requests you, as a volunteer, have experienced the responsibilities, request them. Here’s related to the organization’s mission. and ideas as reasonable responses that joys and the pitfalls. how to say “yes” while setting boundaries You can host a gathering at your office arise out of their desire to help you. If your Here are some things to keep in mind. around your involvement: “That sounds introducing the organization to your peers organization allocates adequate time to As an organization, make sure you know like something I can do. Would you write up and encouraging them to give money and managing and supporting volunteers, all exactly what you want people to do before your expectations and any dates I should pro-bono services. As a staff member, you parties can benefit. seeking volunteers. Create a one-page be aware of? I will review and confirm.” need to be prepared to manage volunteers Mel and Pearl Shaw are the owners of document outlining “roles and responsibil- When you say “yes,” treat your volun- and respond to their requests and ideas. Saad & Shaw. They help nonprofit organi- ities” for each type of volunteer you need. teer commitments as seriously as you Allocate time for this. Be prepared to zations and institutions rethink revenue Outline expectations for event volunteers, treat your personal and professional com- change how you do business. Volunteers sources. They are the authors of “How to So- members of the phone-a-thon committee mitments. Apply your talents and creativ- may make requests that stretch your licit a Gift: Turning Prospects into Donors.” or the corporate sponsorship commit- ity, ask questions, engage your network. resources and your thinking. You may feel Visit them at www.saadandshaw.com or tee. It may sound like a lot of work, but if You can provide valuable resources and frustrated. That’s natural, but unhelpful. call 522-8727. 12 February 25-March 2, 2012 www.thememphisnews.com

Final Vote community Coming On Redistricting

BILL DRIES | The Memphis News

he Shelby County Commission’s overtime deliberations on redistrict- Ting have pulled in elements of other political issues. There was a move to oust Sidney Chism as chairman and scramble the commission’s already tentative party line divisions. There was the suburban versus urban dynamic and even an intra-party dispute among Republi- cans on the commission. But when nine commissioners voted Monday, Feb. 20, for a redistricting plan that will fundamentally reorganize the commis- sion into 13 single-member districts it was also partially a reaction to a plan waiting in the wings. Commissioner Henri Brooks had been the seventh vote in favor of the single- Photo: Lance Murphey member district plan. But then Brooks began Local businessman Bill Courtney, former coach of the Manassas High School football team, greets players Ratavius Laws, right, and Eric Fulton during a recent visit to the school. The film “Undefeated” tells Courtney’s story. pushing for a single-member district plan that created eight districts with a majority African-American voting age population instead of the seven majority black districts in the plan that passed this week. She lost on first reading two weeks ago and returned again on the second of three The Coach’s Calling readings this week to say she wants to see a map drafted by the Office of Planning and Development showing her preference. Film depicts Courtney’s ability to find ‘story under every helmet’ It would be the 36th map OPD officials have drafted at the request of commission- ers for their discussion since November. And ANDY MEEK | The Memphis News it would build on what is already a majority on the 13-member body of seven majority arlier this week, Manassas High “There’s a story under every hel- new school all the way from Thomas, black population districts in the plan that School principal James Griffin met,” Courtney said. “And when you its brickwork brighter and newer than advanced Monday to third reading. Brooks Ewas shopping at a Sam’s Club learn that story and that kid’s willing to the worn single-story brick structures didn’t see it that way. store and was stopped by several people tell you that story because he believes sprinkled between the gaps with drive- “What we have here to me represents the raving about “Undefeated,” the Oscar- you actually care, that’s when they start ways and steps leading to open lots. minority taking over positions of the majori- nominated documentary about one to buy in to what you’re doing. You don’t One of the Manassas teachers in ty. You have a minority white population that season in a hard-fought turnaround just demand respect because you’ve got “Undefeated” describes the neighbor- is being given precedence over the majority of the Manassas football program that a whistle and a hat. You earn respect.” hood as looking like New Orleans after black population,” she said in coming out could earn an Academy Award this “Undefeated” is certainly a film the flood, except that North Memphis against the single-member districts. weekend. about football. But there’s an even never had the flood. “Let’s not get hung up on the terms black An Oscar win would come on the more foundational element. At its core Courtney got involved at Manassas and white. … That’s in our DNA. I use those heels of an unrelenting stream of na- is a businessman who, after setting up thanks to Jim Tipton, who works as the terms because that’s the reality of what we’re tional attention being given to the film, shop in the inner city and buying up southwest territory manager for Court- dealing with here.” to the underdog players it depicts and then cleaning up the land around it and ney’s business. Tipton came to him at The 13-member body now has six to their take-charge coach who starting eventually opening offices overseas, de- one point to say his Sunday school class African-American commissioners. in 2003 took on a seemingly impos- cides one day to step out of his comfort had started doing some volunteer work, Commissioner Justin Ford didn’t em- sible task. That coach is Bill Courtney, zone and do what he can to give back. he wanted to get involved and he ended brace the specific plan Brooks favors. But her a Memphis businessman who runs a In many ways, Courtney’s love of up driving to Manassas, walking in and remarks did prompt him to say the single- lumber company in North Memphis he the game and his charisma made him introducing himself. Not long after, he member districts were “another way to sup- started in 2001 and who a few years lat- a perfect choice to lead the Manas- saw the needs of the football team and press voters.” er volunteered his time to coach – really, sas team. On the desk of his office is a decided to let Courtney know. Commissioner Chris Thomas was among to inspire – a team that both on and off mock grenade that welcomes visitors “If Jim doesn’t walk across the street, those who said seven majority black popula- the gridiron was in need of direction. to “the complaint department.” They’re none of this happens,” Courtney said. tion districts correspond to the 53 percent of Courtney isn’t coaching the Manas- encouraged to take a number – and “Which is such a lesson in being willing the county population that is black. sas team anymore, but Griffin said the the only number is stuck behind the to get out of your comfort zone, be will- Brooks’ switch from single-member school still has the “undefeated” spirit grenade’s pin. ing to put yourself out there a little bit, districts could have killed the plan on second the documentary focuses on. Manassas was part and parcel of and amazing things can happen. reading. Instead, Thomas and fellow Repub- “And these things have helped keep the urban and industrial heart of North “There’s three things I hope people lican commissioner Heidi Shafer as well as the fire lit,” Griffin said. Memphis, and nothing has been the get out of this movie. One, if you put Democratic commissioner Melvin Burgess In an interview this week in the same since that heartbeat slowed in the race and preconceived notions aside … switched sides and voted for the single- office of his company Classic American late 1970s and early 1980s. The biggest it’s amazing what we can accomplish if member district plan for a net gain of two Hardwoods, the take-charge business- blow was the closing of the Firestone nobody cares who gets the credit. Two votes for the proposal. man with a longtime love of coaching plant, the other surviving landmark in … the only way in my opinion to really “Now we’ve had nine votes on this. I don’t football talked about the size of the the area. The closing and demolition of kick abject poverty’s butt in this country know what will happen over the next three challenge he inherited. How he met it other industrial giants along Thomas is to not give a hand out but a hand up. weeks,” Thomas said after the vote. “I want to by repeatedly preaching about the im- Street followed, leaving only an open “Three, I hope people are inspired get a plan that’s going to work for the whole portance of commitment and character, field where their large industrial works to get out of their comfort zone and go community and something that will keep us and how involved he got in his players’ once stood. On a winter day when the find something to do somewhere. If out of court.” lives even off the field. trees are bare, a person can see the people get all that, then I’m glad.” www.thememphisnews.com February 25-March 2, 2012 13

HEALTH CARE & BIOTECH Grizzlies Sitting FDA Stops GTx Study As Pretty Heading Into Break

Firm Reports Earnings DON WADE | Special to The Memphis News

AISLING MAKI | The Memphis News

he coach was greedy because, well, when are coaches not greedy? emphis-based pharmaceuti- for the fourth quarter, which ended year 2011 was $33.3 million compared T “I would have been happier at 20- cal company GTx Inc. on Dec. 31. The company’s net loss was to net income of $15.3 million for the 14,” Grizzlies coach Lionel Hollins said after MTuesday, Feb. 21, announced $10.7 million compared to a net loss full-year 2010. Revenue for Q4 totaled his team finished the first half of the season that the U.S. Food and Drug Adminis- of $7.5 million for the same period in $1.8 million and consisted of net sales Tuesday night with an 89-76 victory over the tration had placed a clinical hold on the 2010, reflecting increased research and of Fareston 60 mg, approved for the Philadelphia 76ers at FedExForum. “But at company’s Phase II clinical studies for treatment of metastatic breast cancer in 19-15, our heads are above water and we’re Capesaris. postmenopausal women. in the thick of the playoff race.” The drug was being evaluated as a Full-year 2011 revenue was $14.7 In other words, the coach knows where primary androgen-deprivation therapy million compared to full-year 2010 they might be given that forward Darrell for advanced prostate cancer and sec- revenue of $60.6 million, which, in ad- Arthur tore his right Achilles tendon before ondary hormonal treatment. The hold dition to Fareston net sales, included the season and that forward Zach Randolph came after the company updated the collaboration revenue from a company tore a ligament in his right knee in Chicago FDA about blood clots that had been called Ipsen after the termination of on New Year’s Day. reported over the prior several weeks in that agreement. Research and develop- “Losing Zach was big, we all know,” said patients who had received high doses of And after looking at the ment expenses for the quarter and year designated energizer Tony Allen. “We turned Capesaris in one of the clinical trials. data, they (U.S. Food ended Dec. 31 were $8.9 million and into a makeshift team again. We lost Rudy “And after looking at the data, they and Drug Administration $31.9 million, respectively, compared (Gay) last year. All we can do is try to hold requested that we suspend the studies,” officials) requested that to $5.8 million and $28.5 million for the down the fort until he gets back.” said McDavid Stilwell, GTx director of same periods in 2010. Randolph has been on the court shoot- corporate communications. “So right we suspend the studies. “When you look at our income ing, and his return, though not definite, is now we’re waiting to get a written com- So right“ now we’re statements, you’ve got to remember expected soon after the break. munication from them regarding what waiting to get a written that our business is investing in re- Meanwhile, the Grizzlies have done steps we need to take in order to restart communication from search and development,” Stilwell said. much to improve the reputation of make- clinical development.” them regarding what “The R&D expenses ticked up some in shift teams. They’ve got a first-time All-Star The company believes there may the more recent quarter, both com- in center Marc Gasol, who is averaging 15 still be a path forward to develop Cape- steps we need to take in pared to a year ago and compared to points, 10.1 rebounds, 3.1 assists and 2.18 saris at lower doses to treat men with order to restart clinical the prior quarter, and that was simply a blocks. Gay has returned from last year’s metastatic hormone-sensitive prostate development.” function of running more clinical trials shoulder injury to lead the team in scoring cancer or castration-resistant prostate and more patients initiating clinical at 18.9 points. And point guard Mike Conley, – McDavid Stilwell cancer, who want to select a secondary Director of corporate communications, GTx trials.” whose 2.47 steals leads the league, has been hormonal therapy before moving to General and administrative expens- rock-steady. chemotherapy. es for the quarter and 2011 were $3.4 Amazingly, the Grizzlies have gone 18-12 GTX CEO Dr. Mitchell S. Steiner says million and $15.4 million, respectively, without Randolph; he was an All-NBA Third the company plans to work with the development costs in connection with compared to $4.5 million and $17.4 mil- Team selection last season when he averaged FDA to design appropriate studies for the company’s clinical development lion for the same periods in 2010. 20.1 points and a career-best and franchise- those patient populations. programs for Capesaris and another As of Dec. 31, GTx had cash, cash record 12.2 rebounds. So imagine if in the The announcement came on the drug called Ostarine (enobosarm). equivalents and short-term invest- midst of that horrible day in Chicago, the same day GTx reported its earnings The company’s net loss for the full- ments of $74.4 million. NBA gods had offered the Grizzlies 19-15 at the All-Star break. Would they have taken it? “Yeah, you got to when you lose an All- Star player like that,” Conley said. “It’s scary. You don’t know how people are going to health care & biotech react. Everybody in this room is very happy we are where we are.” Naturally, getting to 19-15 – as opposed Memphis Heart Clinic Joins Stern to falling back to 18-16 – wasn’t easy. After leading the 76ers by 20 points at the end of the first quarter, the Grizzlies let them back AISLING MAKI | The Memphis News in (familiar story). “To be honest, I don’t think we ever think we’re gonna blow a team out,” Gay said. The Grizzlies have won seven of their last he 14 physicians of Memphis “The opportunity with Baptist and Stern Cardiovascular Foundation nine, but the 13-point victory over the 76ers Heart Clinic have joined Stern the physicians and staff of Stern is president Dr. Steven Gubin said the was the only game they won by more than TCardiovascular Foundation, one extremely exciting for us and for patient alignment with Memphis Heart Clinic six points. of the region’s largest cardiology group care in Memphis and the Mid-South, will enable physicians to offer access to “That’s what the game of basketball is on practices. said Dr. Joseph Samaha, Memphis a larger team of cardiology specialists. this level,” Hollins said. “The games have a Stern just more than a year ago Heart Clinic president. “This merger will expand opportu- way of going either way in the last six min- became part of Baptist Memorial He said his organization’s merger nities to further develop expertise in utes no matter what the start is like and you Medical Group, a nonprofit medi- with West Clinic in 2007 allowed Mem- advanced cardiac care and continue just have to play it out.” cal group foundation affiliated with phis Heart to grow rapidly and brought to engage in leading-edge cardiac re- Same for the season. The Grizzlies begin Baptist Memorial Health Care Corp., professional management and security search that will ultimately benefit our the second half with a home game against which includes more than 300 physi- to the clinic. patients,” Gubin said. Dallas on Feb. 29 and five of the first nine cians representing 31 specialties in “However, due to changes in cardio- Other recent BMMG acquisitions games are at FedExForum. But difficult West Tennessee, Eastern Arkansas and vascular medicine, the opportunity for include Memphis Lung Physicians, stretches loom. It is perhaps reason enough North Mississippi. Memphis Heart to partner with Stern Boston Baskin Cancer Group, Fam- for some to write them off, but then that’s The transition will be official Thurs- and Baptist to create the most fully ily Cancer Center, Integrity Oncology, already been done this season. day, March 1, and BMMG and Memphis integrated premier cardiology program Forest Hill Family Practice, Humphreys “Give the naysayers a wink and a smile,” Heart Clinic leadership say patients in the region made this merger the right Family Practice Clinic, Memphis Inter- said guard O.J. Mayo, “and we’ll see them should expect it to be seamless. decision,” Samaha said. nal Medicine and The Light Clinic. after the break.” 14 February 25-March 2, 2012 www.thememphisnews.com

special coverage

special emphasis: Financial Services ENCOURAGING SIGNS Morgan Keegan employees get glimpse into Raymond James culture

ANDY MEEK | The Memphis News

n the weeks since it was announced Morgan Keegan employees and to intro- top producers and 420 financial advis- we will have access to more tools, more last month that Raymond James Fi- duce them to what they can expect from ers along with administrative staff and integrated client information and more Inancial Inc. is paying $930 million to their new parent company. private client group leadership. practice management resources.” acquire Memphis-based Morgan Keegan “The Raymond James welcome has Accompanying the Morgan Keegan Financial advisers from Morgan & Co. Inc., more than 550 Morgan Keegan been overwhelming,” said Dick Ferguson, visitors were Ferguson and Bill Geary, Keegan, the Memphis investment firm employees have trekked down to St. Pe- president of Morgan Keegan’s private cli- executive managing director of Morgan founded in 1969 that today is a major tersburg, Fla. ent group.maps “Managers and advisers alike Keegan’s private client group. financial player around the country, That’s the home of Raymond James’ have expressed to me how impressed “I was really impressed with the open- showed particular interest in a few topics, global headquarters, the campus of they were not just with the resources and ness, the candor and the approachability such as Raymond James’ “By Invitation which those hundreds of Morgan Keegan depth of the firm’s capabilities, but with of the Raymond James senior manage- Only” program for high net worth clients employees toured in groups over four how genuinely welcoming the Raymond ment,” said Jim Burnett, a 12-year Morgan and prospects, its technology offerings separate visits Jan. 17, Jan. 31, Feb. 10 and James team has been; how focused every- Keegan financial adviser in Memphis. and how the two firms’ existing technolo- Maps should follow the style shown below. The colors are in screensFeb. of 14. the Dixon Hughes blue. Locationsone is on that supporting need advisers and making “After a very anxious past six months it gies will be integrated. They did so because the top brass it easy for them to grow their businesses.” will be such a relief to get this behind They also focused on mobile applica- at Raymond James was eager that they The four visits Morgan Keegan us and to be with a firm that shares our tions, social media, marketing services white circle; state boundaries are also shown in white. “meet the family.” And they made more employees made included trips by 57 values. … It really felt like home to me. I support and access to customized offer- than a dozen Raymond James executives Morgan Keegan branch managers, a am especially looking forward to utiliz- ings. available on those days to welcome the dozen regional and complex managers, 55 ing the adviser technology, as it appears The meetings come at a time Ray-

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dhgllp.com • 999 South Shady Grove Road Suite 400 Memphis, TN 38120 • 901.761.3000 www.thememphisnews.com February 25-March 2, 2012 15

special coverage

mond James, which would become the largest investment firm not based on Wall Street once the Morgan Keegan deal closes, is still in the process of acquiring the Memphis firm and getting necessary approvals for the deal. In a regulatory filing, Raymond James said it expects the transaction to close around April 2. In related news, Raymond James re- cently announced the pricing of a public offering of 10.5 million shares of common stock at $34 per share. Net proceeds of that public offering will be used to pay part of the purchase price of Raymond James’ acquisition of Morgan Keegan. The remaining portion of the deal’s purchase price will be paid for using cash on hand and the proceeds of a contem- plated public debt offering and/or bor- rowings under a bridge financing facility. Hosting its open house in recent days signifies the finish line being in sight on a deal that Raymond James CEO Paul Reilly earlier this month in an interview at the office of Forbes magazine called a “once- in-20-years type of acquisition.” Reilly added that his firm started off in June being the low bidder in the auction of Morgan Keegan, and months later it found itself in the position of being one of the last ones standing. Photo: Lance Murphey In his welcome remarks to Morgan Traders work on the equity trading floor at Morgan Keegan & Co. Inc., the longtime Memphis investment firm that was bought in January by St. Petersburg, Fla.-based Raymond James Financial Inc. for $930 million. Keegan branch managers during the recent visits and in subsequent presenta- servatism in decision making, to inde- He also recounted the beginnings of financial planning as a discipline rather tions, James said he wanted to reinforce pendence for the company and for its the firm founded by his father, Bob James, than one focused on sales like most other Raymond James’ commitment to con- advisers, and to integrity. in 1962 and his father’s commitment to securities firms at the time.

special emphasis: Financial Services Report: Memphis-Area Banks See Smaller Profits in 2011

ANDY MEEK | The Memphis News

that belonged to First Tennessee. quarters. But he noted that while the qual- To his first point, the bank recently Federal Reserve Bank Over the previous two Q4 periods, First ity of loans has stopped deteriorating, the posted a fourth quarter profit, as well as a of St. Louis says local Tennessee’s year-to-date net income al- proportion of bad loans is still high. profit for the second half of 2011. most doubled, going from almost $91 mil- Bank of Bartlett was one of four banks The bank reported Q4 net income of banks reported $192 lion at the end of 2010 to $175 million once in Shelby County reporting a loss in the a little more than $712,500, compared 2011 came to a close. If First Tennessee’s year-to-date net income column at the to a more than $1.5 million loss during million in net income results are set aside, though, Memphis- end of 2011, according to numbers from the year-ago period. The bank reported area banks actually saw their profits shrink the Fed. The other three were First Alliance a decline in non-performing assets, a 39 etting aside the performance of the from Q4 2010 to Q4 (going from about $23 Bank, Tri-State Bank of Memphis and Holly percent drop from more than $46.5 million largest local bank, Memphis-area million to $16.6 million). Springs, Miss.-based First State Bank. At in Q4 2010 to $28.2 million in Q4 2011. Sbanks as a whole didn’t report as “A common complaint on the part of the end of January, the Fed sent Bank of Non-accrual loans dropped 70 percent much profit at the end of 2011 as they did some community bankers is that very low Bartlett a notice of “Prompt Corrective to $8 million from $27 million during the at the end 2010. interest rates hurt their profitability by Action” that suggests the bank is under- same quarter in 2010, and total delinquen- The two dozen banks in the Memphis squeezing net interest margins,” said Fed- capitalized and requires the bank to raise cies dropped to 7.5 percent. market reported almost $192 million in eral Reserve Chairman Ben Bernanke at a capital within 90 days. Memphis-area banks are cutting back year-to-date net income at the end of recent conference on community banking, The notice is dated Monday, Jan. 30. on construction and development loans. 2011, according to the Federal Reserve referring to the difference between what But Bank of Bartlett President Harold Byrd The Fed numbers show about $780 million Bank of St. Louis. That’s a nearly 70 percent banks can earn by collecting interest on said it’s based on outdated information – in construction and development loans improvement over the $114 million those loans and what they have to pay to deposi- specifically, on second quarter numbers for Memphis banks in Q4 2011, down from same banks reported at the end of 2010. tors and other sources for the money to that were current at the time of the bank’s about $948 million in Q4 2010. Small busi- But most of that figure is attributable make those loans. last examination in the summer. ness loans are roughly unchanged over the to First Tennessee Bank, which has almost Bernanke, who is set to give pre-taped “We’ve made a lot of progress since two fourth quarter periods, staying around $25 billion in assets and is a division of remarks next month for the Independent then,” Byrd said. “With their deliberative $2 billion. Memphis-based First Horizon National Community Bankers Association conven- process, they just sent this to us. And we Corp. Of the collective $192 million in tion in Nashville, said profits at smaller certainly plan to adhere to its require- The Associated Press contributed to this profits for Q4, for example, $175 million of banks have been rising for the past several ments.” report. 16 February 25-March 2, 2012 www.thememphisnews.com

Time for A special emphasis: Financial Services Status Check Triumph’s Mantra: Say ‘Yes’ to Customer Who knows if it will last, but there are signs that the economy is improv- RICHARD J. ALLEY | Special to The Memphis News ing. If the improvement continues, it might be a good time to take a very close look at the status of your key employees. ntrepreneurs get in the game for Of course you should always be doing many different reasons. They do this, but now more than ever it’s important it to make money, certainly, and to do whatever it takes to make sure some E to maintain a degree of control over of your most valuable assets don’t walk out that money and their professional lives. the door. For many, though, there is an urge According to a CNN Money article to participate within and for a com- published a few months ago, “After being munity they understand, live and work squeezed by bosses looking to maximize in. These are the reasons Triumph Bank productivity, half of U.S. employees are ac- was founded, and why their board, 15- tively eyeing the strong, is made up, not of bankers per exits or have a se, but of entrepreneurs. less than favor- “All of these entrepreneurs chal- able opinion of lenge the traditional banking way of their employers, thinking,” said board chairman Hilliard according to Crews who is the founder and CEO of a report from Shelby Group International Inc. which chris cRouch Mercer, an out- manufactures and distributes indus- SMART STUFF placement and trial gloves, safety glasses and related Photo: Lance Murphey 4 WORK consulting firm.” products worldwide. Will Chase, right, is president and CEO, and Hilliard Crews is chairman of the It is not difficult The board members of Triumph board of Triumph Bank. to put this in a simple phrase: Employees are understand the process, not only of getting restless. It is difficult to leave your job banking and risk factoring, but of what for some of them, Triumph saw it as lowed up by out of town companies in a bad economy, so disgruntled employees it takes to begin, maintain and grow a an opportunity for growth and a new – Renasant Bank by The Peoples Bank gut it out, hang in there and keep their less- business. It’s an insight that is brought commitment to the community as the & Trust Co., Union Planters Bank by than-favorable opinions to themselves. On to board and loan committee meetings disgruntled began to shop around to Regions Bank, National Bank of Com- second thought, that is not exactly right. where bureaucracy and red tape are cut find what might be available, to learn merce by SunTrust Bank – as an alter- You probably have two kinds of employ- through, wait times are minimized and what it was their neighbors want in a native to those looking for a decidedly ees. Employees who are very vocal about processes streamlined. And it’s an envi- lender. local institution. their complaints, and steady-as-you-go ronment where there is rarely a simple With big banks, Chase said, “gener- The bank now boasts more than folks who quietly go about getting their job “no” for an answer. ally there’s a hierarchy, there’s a deci- $300 million in assets – greater than 20 done and value action (leaving as soon as it In fact, Will Chase, president and sion process and, depending on where percent growth the past two years – and makes sense) over words. You will not know CEO of Triumph, likens the process to you fit into the process as a customer, 4,000 customers. Triumph continues these folks were unhappy until they say, the Bailey Building & Loan company the decision may not be made by the with its local approach and is keeping as the headline of the CNN Money article from “It’s a Wonderful Life.” people you sit in front of and talk to its footprint relatively small with only states, “I’m outta here!” “We have an old-timey loan com- every day.” four full-service locations, including In any case, it is time for you to make mittee … everybody comes in and the A typical customer of Triumph is the purchase of Arlington Community a list of all the people who work for you, loan officer presents the loan,” Chase the family-owned business owner and Bank last year. consider each person on the list and ask said. operator looking for credit or with an Triumph is concentrating on inter- idea for making money, as well as the nal growth and to double in size over yourself, “What would happen if this person The idea, he continued, is to have the ability to say “yes” to the customer, managers of those businesses, profes- the next four to five years. The board is left tomorrow?” and part of the success of the bank sionals and, even in this uncertain looking to expand the bank’s mortgage Now I am a big believer that no one is has been in trying to figure out how to time, homebuilders. operations as part of a long-term plan. indispensable. Early in my career, one of make that happen. The idea behind “We like homebuilders, Chase said. “The numbers are always very my mentors advised me to remain humble Triumph was to have a locally owned, “When other people were not being as important, but character is always No. because, in the long run (and short run with managed and operated bank that nice to homebuilders as they should 1,” Chase said. “Our job is to allocate some people), your departure from any would have local decision-making. It’s have been deserved to be treated, we capital on some basis that’s with a risk organization will be like pulling your finger the advantage of a true community stepped in and we’ve been providing adjustment so that we provide a rate out of a glass of water. Things quickly adjust, bank, especially in an era of diminish- capital to that professional group since that’s competitive in the market place smooth out, settle down and life goes on. ing trust in faceless institutions with day one.” that also gets a return for our stock- However, in the short run, some people are nameless decision-makers. Triumph was founded with $20 holders. We probably make more busi- difficult and costly to replace. Where 2008 may have been a year million in capital in 2006, a time when ness decisions than we make lending Business leaders are always trying to of realignment and circling the wagons banks all over town were being swal- decisions.” figure out ways to gain a competitive advan- tage. How much of a competitive advantage would you enjoy if your competitors’ key employees start bailing out and your key employees remain loyal to your organiza- tion? Look at some of the statistics on the Magna Bank goes high cost of employee turnover and it will not be difficult to answer this question. beyond perceived Once you make your list and identify “customer service. your key employees, get creative and find ways to make it exciting for them to come to work each day. Of course, you can’t ignore — Robert Creech, President money issues if they are too far out of line. However, unhappy people often want more ” of the three things that motivate many humans: recognition, approval and a greater Contact Magna Commercial Division for the very sense of control over their jobs. Maybe the best in customer service for your company. economic recovery will flounder and keep your key employees around for a bit longer – but I wouldn’t count on it. Magna Commercial Division 901.259.5642 magnabank.com www.thememphisnews.com February 25-March 2, 2012 17

special emphasis: Financial Services Garrett Finds Banking Home at Metropolitan

ANDY MEEK | The Memphis News

Banking executive brings 12 years of industry The bank added senior managing director experience to new position Sarah Johnson as part of the Nashville team that o something that makes you city and which only recently opened its includes Nashville presi- happy, and if it’s banking, always second location in Memphis. dent Bill Menkel. John- Ddeliver on your promises. Metropolitan topped $500 million in son is an 18-year veteran That sums up the professional phi- assets last year, but the bank – which has of Nashville’s banking in- losophy of Maria Garrett, a recent hire at co-headquarters in Memphis and Ridge- dustry who most recently Metropolitan Bank who brought 12 years land, Miss. – still lives the same way it served as a vice president of industry experience to her new job as a started. It’s run by seasoned executives – its and commercial lender senior managing director. CEO, Curt Gabardi, is a former West Ten- for Reliant Bank after She focuses on commercial real estate nessee president for Regions Bank – who various roles at National lending primarily and says she was excited are following a careful growth plan built Bank of Commerce and about the opportunity at Metropolitan largely around intimacy with clients. garrett SunTrust Bank. because it allows her to focus on building “Big doesn’t necessarily mean better The month before Photo: Lance Murphey business relationships and has plenty of or guarantee efficiency, clout or positive its Nashville announce- potential for growth. results,” Garrett said. “I think the personal it needed to,” she said. “We certainly need ment, Metropolitan expanded its Mem- Also, she describes the corporate cul- touch and a generally pleasant attitude to take risks, but they need to be very well phis presence. The bank for the first time ture at Metropolitan – which she joined in cannot be overstated. People do not forget mitigated and with the right customer and brought a mortgage team to the Bluff City. September – as friendly and professional. it, and they keep coming back because the right project.” Metropolitan also recently expanded its “I do have the privilege of being sur- they know they are important to you. This Metropolitan has been doing a lot of mobile banking service offerings including rounded by very high functioning and builds trust, and that good news spreads that lately, meeting the needs of customers a mobile banking application and SMS text moral individuals” at Metropolitan, she like wildfire.” with other executives and professionals banking for all account holders. said. What she likes best about banking is like Garrett – not to mention a growing Garrett said she fell into banking as Garrett, a native Memphian, came to helping people meet their goals and “real- expansion of services. The bank recently a career through knowing a friend in her current job from outside the bank, and ize the benefit of their investments.” solidified a long-planned foray into Nash- the field, and she enjoys the industry’s she’s worked at institutions much bigger “I think how banks in general have ville by announcing its first office location challenges that “keep me on my toes and than Metropolitan, which doesn’t have done commercial business has changed there and the hire of a senior managing astute about the intricate details and pos- branches and ATMs scattered around the over the last couple of years, and I believe director for the Nashville area. sibilities” that exist in the business.

#1 Dixon Hughes Goodman Financial Institution Services Group “ :HKDYHFRPHWRH[SHFW'L[RQ+XJKHV*RRGPDQÙVVLJQLéFDQW WHFKQLFDOSURéFLHQF\EXWZHWUXO\YDOXHWKHLUXQGHUVWDQGLQJ“ 20+ %DQNLQJ3DUWQHUV and responsiveness in navigating the complexities and 125+ %DQNLQJ3URIHVVLRQDOV FKDOOHQJHVRIWRGD\ÙVEDQNLQJLQGXVWU\ 150+ %DQN&OLHQWV —John M. Mendez, President & CEO, First Community Bancshares, Inc.

CPAs and Advisors throughout the Southern U.S. | www.dhgllp.com/banking | [email protected] | 877.999.9343 18 February 25-March 2, 2012 www.thememphisnews.com

special emphasis: Financial Services Banks Should Focus on Risk Magna Mulls Going Private, Assessment One of Many Industry Changes After the turmoil of the Great Recession, the next few years will be an excit- ANDY MEEK | The Memphis News ing time for community banks and commu- nity bankers. Challenges and opportunities abound. In such a dynamic environment, a robust risk assessment process can not only ere’s a roundup of what some recruiting risk-management and em- Valuations are attractive and funda- help banks avoid regulatory and compliance of the city’s banks and bank- ployee-benefit professionals to expand mentals will again drive stock prices as issues but also provide assistance in suc- ers, investment professionals, its sales and service team. fear subsides.” cessfully meeting strategic objectives. When H mortgage brokers, asset management l Former First Tennessee Bank The professionals at Summit Asset the risk assessment process is viewed as a firms and other financial services shops executive Mike Edwards has joined Management have been cautious about vital management tool instead of a routine have been up to in recent weeks. Paragon National Bank as president the economy. requirement, it can bring value. l Magna Bank is taking steps and chief operating officer. In his new “When we last reported, we had Several recent toward going private. The Memphis- role, Edwards will be responsible for the transitioned many client portfolios to Layne Mcguire articles and a guest column based bank has scheduled a special continued development of Paragon’s more conservative positions (where ap- recent speech meeting of its stockholders about the loan and deposit lines of business, as plicable),” reads a Jan. 15 investor letter by Fed chair- matter for March 26. well as enhancing existing customer from Summit. “We were overweighting man Ben Bernanke contend that the current On the agenda is approval to relationships and establishing new con- cash and increasing equity positions economic environment is an opportunity reclassify certain shares of the bank’s nections. in larger cap, predominantly domestic for community banks to grow. At the same common stock and to convert from a l Anne Richards of Synovus Mort- holdings … Our conservative stances time, the regulatory burden facing banks federal savings bank to a state banking gage/Trust One Bank has been elected and defensive posture caused us to not has never been greater. Most would agree corporation. Among the many benefits president of the Mortgage Bankers fully participate in the fourth quarter that this situation is not going to change any the bank believes it will derive from Association of Memphis for 2012. Teresa rally.” time soon. Community banks are focused on the reorganization, Magna’s chairman, Beach, Memphis market mortgage sales 2011 was a down year for Southeast- understanding the way forward. Balancing president and CEO Kirk Bailey said the manager for Commercial Bank & Trust, ern Asset Management and its Longleaf competing demands while seizing business cost savings will easily top six figures. is president-elect. family of mutual funds. opportunities can stretch resources to their After the restructuring, Magna also l Finally, recent reports, com- “After delivering strong returns in limits. There is something that can help. believes it can eliminate a competitive mentaries and updates to clients from 2009 and 2010, we are disappointed to One tool that management can use is the advantage some area banks have over a few Memphis investment firms give report weak results for 2011,” South- risk assessment process. This needs to be it because the move will reduce the a picture of what’s going on with the eastern reported in a year-end letter to an ongoing activity. It is also vital that it be a amount of strategic information and economy at present. shareholders Jan. 31. “We prefer every collaborative effort between the board of di- other data that Magna makes available, Sector Capital Management, for year be outstanding, but our multi-year rectors, executive management, operational which competitors can analyze. example, in a year-end review released orientation focuses us on longer invest- management, risk management, compliance l The wealth management firm this month said its professionals are ment time horizons. Over Southeast- functions and internal audit. In other words, of Kelman-Lazarov has hired Mark more optimistic about the stock market ern’s 36-year history, most five-year it is a shared responsibility. The board drives Schmitt as a full-time employee. He’s in 2012. holding periods have been rewarding. the determination of risk appetite. Manage- focusing on information technology as “It is hard to predict another macro Currently, however, our five year returns ment takes a broad view while operational part of the firm’s ongoing plan to stay event like the European debt crisis,” are burdened by the unprecedented management is best positioned to under- up to date so it can best meet clients’ they wrote. “However, we can continue 2008 price declines. Unfortunately, 2011 stand where the greatest risks lie. Risk man- financial needs. He’s also helping Kel- to own the highest quality companies did nothing to offset our most chal- agement and internal audit play key roles in man-Lazarov in its effort to go paperless in a diversified and prudent allocation. lenged year.” driving the assessment process by helping and is helping assist with new program- everyone speak a common risk language. ming and technology. Internal audit can be a powerful partner in Kelman-Lazarov also has hired the process by assisting with the assessment Stephen Parr to assist with research and itself and challenging the results of the as- portfolio analysis, financial reporting sessment. Last, but not least, is the vital role and cost basis issues. Jan. Mortgage Volume Up 2 Pct. of compliance. Not only do compliance of- l Tri-State Bank of Memphis turned ficers ensure the compliance of regulations, 65 years old a few months ago. Over six ANDY MEEK | The Memphis News they also play a key role in identifying issues decades, the bank has tried to play a and situations that can lead to noncompli- transformational role in the civic life of blacks in Memphis, providing a sorely ance before they occur. needed outlet for mortgages and other s the first page was torn off the more mortgages in January than they With so many stakeholders involved, loans. One example of its commu- 2012 calendar, Shelby County’s did in January 2011. Those five lend- it is vital that adequate time and attention nity focus: in the 1980s, Tri-State Bank mortgage market found itself ers – Community Mortgage Corp., are given to the process. The risk assess- A loaned $60,000 to help save the old Lor- pretty much in the same place as it Magna Bank, Patriot Bank, Iberiabank ment is a time for everyone to step back and raine Motel from foreclosure. Enough did during the same period in 2011. and Wells Fargo – also accounted for think about strategic objectives, the risks to money ultimately came in from other Mortgage volume was almost $67 roughly 40 percent of the month’s achieving those objectives and the controls sources that a foundation was able to million during January, not much $66.7 million in total volume. that are in place to mitigate those risks. When buy the property and turn it into the higher than January 2011’s mortgage The market took a slight dip from done properly, the risk assessment can drive National Civil Rights Museum. volume of $65.3 million, according December to January. There were value in the organization. l Lockton has signed a five-year to real estate information company 481 mortgages made during the final But to maximize this value, the risk as- lease for about 5,500 square feet of Chandler Reports, www.chandlerre- month of 2011, which then slipped to sessment must continually be challenged space in the Renaissance Center. ports.com. January’s 466. Mortgage volume also and reevaluated. Community banking is a Pat Gamble, senior vice president at There was exactly one less dropped from a little more than $70 dynamic business because the economy is CB Richard Ellis Memphis, represented mortgage this January than in Janu- million to $66.7 million during the dynamic. By developing a process to ensure Lockton in the deal. Patrick Riley, ary 2011 (466, down from 467 last period. Community Mortgage Corp. that the risk assessment is a living, breathing CBRE vice president, represented the year). And the average mortgage was the most active lender in the document, banks can derive maximum value landlord, Orlando, Fla.-based Parkway amount wasn’t much different, either month of January, with a volume of from what can often be a routine exercise. Properties Inc. ($143,148, up from January 2011’s a little more than $7 million. That’s a Lockton, which bills itself as the average of $139,897). little down from its volume in January Layne McGuire is a senior manager at world’s largest privately held insurance In terms of overall mortgage 2011 of almost $7.6 million. Dixon Hughes Goodman LLP. broker, opened its Memphis opera- volume, it amounts to an increase of tion in June. The office has added five 2 percent. With one exception, the Chandler Reports is a division of insurance professionals and is actively top five lenders for the month made The Daily News Publishing Co. Inc. www.thememphisnews.com February 25-March 2, 2012 19

special emphasis: Financial Services Key Storylines Emerge for Financial Services in 2011

ANDY MEEK | The Memphis News

expected to close in early April. No fees, the rise of small banks and mergers dominate industry news It also should be noted that while small is in style, so is the notion that two heads uch of the news that came out of merchants when customers use their debit banking for First Tennessee. are better than one. the local banking and financial card, so banks began looking to make up Meanwhile, some of the fastest-grow- Almost anywhere a person looked in Mservices sectors in 2011 fell into that revenue loss somewhere else. ing and busiest names in banking and 2011, a story of an acquisition, alliance or one of three buckets. BofA sparked some of the earliest financial services in the Memphis area in merger could be found. No new fees, please. howls of protest when the bank said it 2011 were smaller players. Thompson Dunavant PLC, the largest Smaller names are doing bigger busi- would begin in 2012 charging a monthly Evolve Bank & Trust, Iberiabank, Inde- locally owned accounting firm in Mem- ness. fee of $5 for customers who make debit pendent Bank, Shoemaker Financial and phis, was acquired by two separate firms And, two heads are better than one. card purchases. Other banks like Regions Metropolitan Bank were just some of the that work together under what’s known as High finance and Main Street banking Financial Corp. and SunTrust Banks Inc. institutions that either opened or began an alternative practice structure. still are getting used to a new regulatory followed suit. work on branches and office develop- Cleveland, Ohio-based CBIZ Inc. framework (the so-called Dodd-Frank First Tennessee took a different ments during the year. acquired the tax side of Thompson Du- legislation), a low interest rate, high-cost route and decided against a flat fee. The The poster child for this storyline navant. Mayer Hoffman McCann PC got environment and new expectations among Memphis-based bank thought it made about size in 2011 is the situation sur- the audit side of Thompson Dunavant. customers about what spending, investing better sense to charge customers based rounding Morgan Keegan & Co. Inc. Last Similarly, accounting firms Dixon and managing money should entail. on their individual debit card usage, up to summer, Regions Financial Corp. began Hughes PLLC and Goodman & Co. LLP The industry is by no means monolith- a monthly maximum amount. The outcry shopping around its Memphis-based combined to form Dixon Hughes Good- ic, but a few key themes emerged during from consumers was so overwhelming, investment banking unit, eager to spin off man LLP. Both firms were based out of 2011. One was a massive, consumer-driven however – not to mention the competi- that asset and direct the money raised by town, but Dixon Hughes had a major pres- response that forced a big and rare reversal tive advantage that big banks practically the sale to other uses. ence in Memphis that will remain here. among banks large and small that seemed handed to community banks with this At one time, Morgan Keegan needed In other news along those lines, to be grasping for new money streams. move – that they all staged a retreat. the large capital base a bank like Regions Bartlett-based First South Financial Credit In October, banks ranging in size from “While consumer feedback about our provided. The Alabama-based bank, Union acquired Dyersburg Credit Union, Bank of America Corp. down to First Ten- debit fee plan was largely positive, we be- though, has decided it can now live with- and Triumph Bank acquired the Arlington nessee Bank began rolling out new fees for lieve this change in plans will ensure that out Morgan Keegan. branch of Farmers Bank of Lynchburg. customers who use plastic at the cash reg- we remain competitive with both large And Raymond James Financial Inc. Louisiana-based Argent Financial ister. Government regulations that kicked and small players in our markets going for- in January announced it is buying Mor- Group also acquired Sector Capital Man- in Oct. 1 capped what banks can charge ward,” said Dave Miller, head of consumer gan Keegan for $930 million, a deal that’s agement LLC of Memphis.

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COVER STORy

room Service Hotel market sees improvement as change looms on the horizon

Story by SARAH BAKER // Photos by LANCE MURPHEY

he good news for “The recovery really starts at the upper do the things that they kind of cut back on were really going down, they were getting a the local hotel end of the scale – the luxury and the up- when the economy first got bad. There’s deal for 2012,” Pinkowski said. industry is that last per upscale properties are showing good only so long you can stay at the corporate And since demand is in the driver’s year notched the growth in rates,” Pinkowski said. “That has office or do things over the phone. You’ve seat, the current hotel landscape is highly most rooms ever a trickle-down effect to the other chain- got to get out and meet clients, shake competitive, said McLean Wilson, vice sold on a daily basis scale properties, but it takes awhile for that hands, build rapport and do the things president of Kemmons Wilson Cos. with 4.8 million – to happen.” necessary to grow your business.” “The economy has not rebounded 115,628 more than It’s certainly taking longer than Doug On the flipside, as the season ap- such that we can institute some big price 2010 and 76,780 Browne, general manager at The Peabody proaches spring break and summer, there’s increases in our local negotiated rates more than the previous high set in 2007. would like for it to. evolving speculation about what gas prices (LNRs), or local businesses that contract TThe bad news, however, is that 2011 “For the last three years or so, we’ve will reach. with the hotel for a negotiated rate,” Wil- revenue was still $23.3 million below the been down. We’re above everybody else “That’ll have an impact on travel son said. “That’s why there’s not much of a 2007 high mark because average daily rate in the city, but we’re down to ourselves,” because Memphis is very much a drive-in rate growth with LNRs from the past year – (ADR) fell $8.43 below the peak four years Browne said. “We’re also above the na- market – we’re a medium-sized city sur- that’s why it’s kind of zero growth.” ago, according to Memphis-based hospi- tional average, but we’re down to where we rounded by a lot of suburban areas,” Jor- That’s why the supply pipeline is the tality consulting firm Pinkowski & Co. used to be in 2006 and 2007. Average rate dan said. “Drive-in travel will be reduced silver lining for the industry as new con- “The market – the customer side – has is down slightly, but occupancy is what’s dramatically if gas prices get up to $4 or $5 struction remains in check. While a hand- not been willing to pay higher rates,” said probably down the most.” a gallon again, so we’ve always got to be ful of vacant properties plague the market company founder and namesake Chuck Perhaps one positive indicator for careful of that.” – such as the Best Western Benchmark Pinkowski. “It’s been a buyer’s market for 2012’s performance is the recent uptick Meanwhile, the Madison Hotel is Hotel on Union Avenue Downtown; the a couple of years. That’s why the busi- in both the individual corporate traveler anticipating 2012 to be a strong year, said Chisca Hotel on South Main Street; and ness is getting stronger, but the rates still and group business, even more so than general manager Mohamad Hakimian, as The Artisan Hotel/Country Hearth Inn & haven’t come back. That’s why we’re still transient business, said Patrick Jordan, evidenced by the advance bookings of the Suites at Union and South McLean Street way below the room revenue figure for the general manager at The Westin Memphis Memphis Convention & Visitors Bureau. – there’s also a couple that have gained peak. And it’s going to take a few years to Beale Street. “We have already had a January that recent momentum from investors. get back to that level.” “You keep reading in a lot of peri- was much stronger than last year by 15 By the fourth quarter, Atlanta-based A major part of that challenge is that odicals and different things, not even percent,” Hakimian said. Noble Investment Group plans to com- the Memphis market is comprised of a just hotel-specific, that the economy is But that being said, many of the big plete its $20 million transformation of the community of small hotels. So when a rebounding and I don’t necessarily know conventions coming to the city this year 243-room former Holiday Inn Select Mem- hotel is running an ADR of $72, a 5 percent that that’s the case,” Jordan said. “But I do were booked as far back as four years ago, phis East at Poplar Avenue and Interstate increase is $3. think it’s gotten to a point where people Pinkowski said. 240 into a 233-room Memphis Marriott Compared to the other end of the need to conduct their business, and that’s “We’re going to experience business in East. spectrum, where hotels tally a $150 ADR, a why the travel may start to pick up a little 2012 that’s going to be strong, but … if they The exterior of the Memphis Marriott 5 percent increase is $7.50. bit this year. People have got to get out and booked it in ’08, ’09 or ’10 when the rates East will be modernized and the inte- www.thememphisnews.com February 25-March 2, 2012 21

FAR LEFT: The Westin Memphis Beale Street hotel sits across from FedExForum a block from Beale Street.

ABOVE: Spectators watch the ducks march during The Peabody hotel’s 141st anniversary celebration.

RIGHT: The River Inn at Harbor Town was voted the No. 1 hotel in Memphis by “U.S. News & World Report.”

Photo: Brandon Dill rior will include upgraded guest rooms, “The economy is tough and it’s hard for reconfigured public spaces including a people to spend $200 on a room,” Chopra new restaurant and bar, the incorporation TIME FOR A FACE LIFT said. “I’ll give you an example. There was a of the Marriott Great Room lobby, and en- boutique hotel on Madison, the Gen X, all Memphis is seeing a handful of hotels either under construction, such as the hancement of the more than 10,000 square the way down Madison, and they con- former Holiday Inn at Poplar and I-240, or soon to be, including the French Quarter feet of meeting and event space. verted it to Best Western because it didn’t Suites Hotel. Others, like the former Country Hearth Inn & Suites, remain vacant, It’s an undertaking that will create work. It just didn’t succeed. They couldn’t although developers hope that changes in the next year. more than 300 construction jobs for the get enough of that clientele in there for a rehabilitation process, and up to 100 boutique hotel.” The Country full-time jobs once it opens, said Noble There’s also potential in the former Hearth Inn & Investments principal and executive vice Suites at Union Greyhound Bus Station at 203 Union Ave., president Ben Brunt. and McLean across from AutoZone Park and near one “Our entire strategy is in rebranding, of Downtown’s busiest intersections. CB investing capital into the asset, bringing in Richard Ellis Memphis has recently low- a new management team and really kind ered the property’s price from $2.3 million of positioning the asset within the market to $1.9 million, and associate Bobby Daush so it can succeed,” Brunt said. “Whereas said the site would be ideal for potential the property has good bones, it was a The former hotel or retail redevelopment, giving its dated program that is no longer relevant to Holiday Inn in sports-and-entertainment zoning status. how people use hotels. Every finish that is East Memphis at And then there are two Downtown Poplar and I-240 in the property now will be changed.” properties on Linden Avenue near Fe- The fate is also on the horizon for the dExForum. One is at Linden and Fourth once French Quarter Suites Hotel in Mid- Avenue, where Royal Phoenix Hotel LLC is town’s Overton Square district. Two new considering building a 300-room Hilton- local owners, Jay Kumar and Rishi Chopra branded hotel. The other is at the south- of Meridian Hospitality, are under contract west corner of Linden and Danny Thomas to buy and convert the vacant 103-room Boulevard, where Texas-based Lowen hotel at 2144 Madison Ave. for $2.3 million Hotels has cleared the former public and pump about $3.7 million into renova- The former health site and is in the preliminary stages tions. French Quarter of trying to nail down the hotel brand and It’s a project that’s still in the planning Suites Hotel financing. at Cooper and stage, but already has seen opposition Madison Overall for 2012, Pinkowski predicts a from neighborhood stakeholders, many year-end occupancy of 60 percent – up 3.5 of which long for a more upscale devel- percent from last year – and an ADR of $78 opment to match Loeb Properties Inc.’s – up 3 percent from 2011. He said there’s a planned $19.2 million revitalization of natural growth of the business based on an Overton Square. improving economy, but Memphis still has Ron Kirkpatrick, one of French Quar- a ways to go before it reaches the capabili- ter’s five owners, vowed in December to ties of peer cities like Nashville, where the redevelop the vacant building into “a four- cal, given it’s not a roadside location and reservation system, and you’re just going state-of-the-art Music City Center conven- or five-star hotel and day spa,” contingent billboards can’t be installed to draw people to have to take a chance on that. It could tion facility is being built. upon Memphis City Council’s approval into the area. close in six months and you could be down “There’s a lot of new hotel projects that of $16 million in city funds for a parking “A $12 million hotel, today, I don’t know the drain.” are under construction in and around that garage and detention pond in Overton if anybody could open it up and succeed, To avoid that possible loss, Chopra and convention center that’s going to create Square. He said the $10 million to $12 mil- however they fix it,” Chopra said at the Kumar have partnered with Choice Hotels new business for Nashville that hasn’t lion project would alone create 125 jobs. Feb. 1 public meeting at Memphis Heri- International, an international lodging been in Nashville before,” Pinkowski said. But Chopra said investing $12 million tage Inc. “If you open a $12 million hotel, company with a strong reservation system. “That’s what needs to happen for Mem- into the 28-year-old, 77,866-square-foot you’re opening an independent, boutique Since rooms in the old French Quarter site phis. The city has natural assets, but the hotel at the northeast corner of the Coo- hotel. You’re not necessarily opening a are already laid out as suites, the switch to challenge is putting a plan together to per-Madison intersection isn’t economi- brand name, which is not going to have a a Comfort Suites is feasible, Chopra said. maximize those assets.” 22 February 25-March 2, 2012 www.thememphisnews.com

SPORTS TICKER: The Justin Fuente era officially kicked off Feb. 22 with the first day of spring practice. The University of Memphis football team begins the 2012 season Sept. 1 when UT-Martin visits Liberty Bowl Memorial Stadium. sports

sports

THE PRESS BOX DON WADE US Still Waiting For Next Josh Pastner Channels Inner Great Tennis Champ Bob Knight osh Pastner finally got mad. Really, really, really mad. J Not enough to cuss. Not enough to throw a chair. But enough to pound on the scorer’s table and knock out the elec- tricity on part of press row – sports writers unplugged. Not mad enough to choke a player. But mad enough that on Monday he locked the Tigers out of their locker room and didn’t let them practice in anything bear- ing the word “Memphis.” Then he had the players’ names stripped from their jerseys before Wednesday’s game at FedExForum. “The General,” Pastner might not ever be. But a budding Lieutenant Colonel? Maybe. The 34-year-old first-time head coach is at least warming to the idea of more authority from the top and more discipline and respect among the ranks. The impetus was the “poor approach” displayed during last Saturday’s dreadful home loss to UTEP, a team that had not won a road game all season. Guard Chris Crawford gave the Tigers almost nothing (save a negative attitude) and he lost his starting spot to Joe Jackson Wednesday, Feb. 22, when the Tigers beat an even more horrendous East Carolina team, 70-47. “Chris needed a little kick in the butt,” Pastner said. Sure. And so did everyone else. “We took the names off the backs of the jerseys because when you play in this program, no one is bigger than the program,” Pastner said. “It’s about Mem- phis and it’s a privilege and honor to wear something with Memphis on it.” And that’s enough. In fact, that’s the policy going forward and into infinity. How does this sit with players? “I don’t think anybody would necessar- Photo: Lance Murphey ily like it, but it’s cool,” said forward Tarik Tennis legend John McEnroe warms up on a practice court before an exhibition doubles game at the Regions Morgan Kee- Black. “We want to play for each other gan Classic on Monday at The Racquet Club of Memphis. anyway. Honestly, it doesn’t matter. You’re just talking about a couple of letters on the back of a jersey.” DON WADE | Special to The Memphis News Said Jackson: “He was just trying to get a point across. Any smart basketball player would understand what he’s trying efore last year’s U.S. Open, GQ asked a question with Lack of Grand Slams, superstars to do.” John McEnroe-like bluntness: has journalists wondering how It just so happened that on the first B “Why does America suck at tennis?” night of the Tigers’ no-name era they won It’s an offensive question to American Ryan Sweeting, US fell so far behind in tennis their 20th game, improved to 10-3 in Con- 24, playing at this week’s Regions Morgan Keegan Champi- ference USA, and took sole possession of onships at The Racquet Club of Memphis, and ranked 78th first place. on the ATP World Tour. winning was sort of expected,” as McEnroe said here this The name atop the C-USA standings? “What does that mean? That no one has won a Grand week before playing a doubles exhibition match. Memphis, just Memphis. Slam?” Sweeting asked, incredulous. “That’s journalists who A generation ago if JohnnyMac wasn’t winning a Slam, don’t know anything about tennis.” then Jimmy Connors was winning one. Later, from 1992 to Don Wade is a former sports reporter Perhaps. 1994, Americans won nine of 12 Grand Slams (three each Or maybe it’s that journalists recognize that since Andy year), as Pete Sampras, Andre Agassi and Jim Courier took for The Commercial Appeal. His column Roddick won the 2003 U.S. Open they haven’t had a story turns raising trophies above their heads. appears weekly in The Memphis News. about an American male Grand Slam winner. And there was The top seed at this week’s tournament in Memphis is a time when Grand Slam winners were the norm – “when 26-year-old American John Isner. He’s ranked 13th in the www.thememphisnews.com February 25-March 2, 2012 23

sports

Grizzlies Ready To Welcome Back world, stands 6-9, and has a dominating No. 4 in the world in 2006 and is now No. being that tall (which helps with lever- Forward Randolph serve. Yet the best McEnroe could say for 61. “But it’s part of what you let yourself age), what could someone do with that him was that “Isner has an outside shot at in for when you’re on the ATP Tour. Guys ability?” Blake wondered. winning a major, if things fell his way.” like (Sam) Querrey and Donald Young Yet for McEnroe the discussion about Everyone acknowledges that the sport are starting to deal with it, guys like Ryan reviving America’s greatness in tennis goes in cycles and right now it’s stuck on Harrison and Jack Sock (each 19), will be always comes back to opportunity and Serbia’s Novak Djokovic beating Spain’s dealing with it. preparation. To that end, he has started Rafael Nadal (the last three Grand Slams). “I dealt with it, Andy dealt with it, and a tennis academy in New York for young Just to find a Grand Slam winner other I know early on Andy got a little frustrat- players. Of course, the discussion also With Zach Randolph’s than Nadal or Djokovic, you have to go ed. But you know the questions are going must include finding a way to win when back to the 2010 French Open won by to be part of any press conference. So you it is so much easier to take your loss and return imminent, the Switzerland’s Roger Federer. just give your stock answer and go on.” go home. Memphis Grizzlies are So, if American kids were to study Part of Blake’s stock answer, but no After McEnroe and Sock beat Blake eager to improve upon tennis at its highest levels, it would offer less valid, is that the game is more global- and Querrey in the exhibition doubles a great geography lesson but not much ized than ever, more athletic than ever, match, McEnroe was asked to assess their 19-15 record coming of an American history lesson. McEnroe’s and the draws at Grand Slams are deeper Sock’s potential. out of the All-Star break. last Grand Slam singles title came at the than ever. Even McEnroe concedes that in “He’s got an incredible upside,” McEn- Here’s the team’s first 1984 U.S. Open. his day the smarter and more skilled play- roe said. “This is the time to start going He is now 53, a New York bad boy- ers could defeat the superior athletes. 100 percent mentally as much as physi- seven games as they turned graying legend who when walking “They couldn’t out-physical you,” cally.” begin their playoff push. onto the Stadium Court at The Racquet McEnroe said. Translation: Sock’s not there yet. Nor is Club still was cheered like a rock star, But what was the nearly six-hour 2012 anyone else. Which is why tennis doesn’t DATE OPPONENT albeit in short pants. Australian Open finals match between just play in the shadows of the NFL, NBA “It was a magical time,” McEnroe said Djokovic and Nadal if not the Ultimate and major college sports, but even of golf Feb. 29 vs. Mavericks of his run. “Everyone was a character, a Iron Man of tennis? – a good nap spoiled when compared to personality. Tennis was on the rise, there “Tell me one player from 25 years ago tennis in McEnroe’s day. March 2 @ Toronto were great rivalries.” that could have lasted six hours,” Sweet- “If you had told me 25 years ago that March 3 vs. Pistons No American on the tour today can ing said. “If you’re not physically fit now, golf would get double the ratings of ten- touch that magic, but for decades now the it’s impossible to compete.” nis, I’d have laughed at you,” McEnroe March 7 @ Golden State questions have come, questions that can More and more it’s a game for athletes said. March 10 @ Phoenix feel like accusations as everyone searches first, technicians not at all. So imagine if Nearly a decade since the last Ameri- for the next great American player. one of America’s best athletes had chosen can won a Grand Slam, there is no laugh- March 11 @ Denver “It could be a little bit unfair,” said tennis instead of basketball. ing. March 13 vs. LA Lakers American James Blake, 32, who reached “Kevin Durant’s speed and quickness, Only waiting.

Friday, March 30, 2012 cmyk presents… cmyk Harbor Town Square, Mud Island

th 13 ANNUAL Each 5K participant receives a long-sleeve T-shirt with the registration fee of: Registration 5K 5:15 p.m. FOR $20 – Pre-Registration (submitted by March 29, 2012) HeLP $25 – Race Day Registration (March 30, 2012) Fun Run Start 5K $3 discount for groups of 10 or more and for MRTC members (5K only) 6:00 p.m. & fun run cmyk 5K Start cmyk ALL AGES FUN RUN $12 – Pre-Registration (submitted by March 29, 2012) 6:30 p.m. benefiting the children of Hope House $15 – Race Day Registration (March 30, 2012)

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REGISTER TODAY! generated at BeQRious.com Food & Fun! Register Online: Awards! Live Music! www.HopeHouseMemphis.org

RACE/WALK HOTLINE: 901-272-2702 ext. 216 or 206 24 February 25-March 2, 2012 www.thememphisnews.com

news

government Council Looks at Elvis Presley Blvd.

BILL DRIES | The Memphis News Edmund Ford Jr. recalled this week, refer- other improvements to the entertainment of Graceland in a pastoral setting that visi- ring to the decline of commerce. “If you district. The council also approved the tors see on their way through Whitehaven don’t (remember) … go down Goodman Overton Square planned development at don’t match the streetscape they encoun- Road right now,” he added, in a reference Tuesday’s meeting. ter. or decades what is now Elvis Presley to Southaven. Among those who backed Collins’ “Most of our 18 million visitors are Boulevard was the road to Memphis Ford commented at a city council quest this week to move up Elvis Presley thinking for at least a few minutes that Ffor those from Mississippi, whether meeting Tuesday, Feb. 21, as the council Boulevard was businessman and devel- they are lost and surely Graceland can’t be they were coming to stay or coming to moved up $16 million in city funding for oper Nick Clark. here,” he said. visit. long-planned, long-delayed improve- “Elvis Presley Boulevard has not kept EPE’s plans for a $150 million to $250 Much has changed since Elvis Pres- ments to the streetscape between Shelby up with what its potential is,” Clark said. million expansion of the mansion and ley moved into a home on a hill already Drive and Brooks Road. Council member His grandmother has lived on Bluebird plaza into an entertainment district re- named Graceland in the mid 1950s when Harold Collins, whose district includes the Road since 1957. “It’s still like a country main on hold as the majority ownership of Whitehaven was a country road not yet a boulevard and Graceland, succeeded in road with mailboxes on one side of the the company has changed several times in part of the city of Memphis. Much of the getting funding for the renovations: $8 mil- street, no sidewalks.” recent years. change has been along the road, while the lion a year for two fiscal years starting with Elvis Presley Enterprises CEO Jack But Collins insists that’s not necessary street itself has remained a country road the fiscal year that begins July 1. Soden was among those making the case to do things like put in sidewalks the bou- with higher traffic density and commercial “The people in this district have been to the council. levard has never had in many places, do uses that have adapted to the leftovers waiting over 35 years to get this redevel- “We’ve been standing in line for help some landscaping and either pare down from the street’s past – like no sidewalks oped,” Collins said. He has complained on Elvis Presley Boulevard for 28 to 29 the utility lines, back them away from the and poles crammed with utility connec- that the project has been shifted to outer years,” Soden said. “This summer – in road or bury utility lines underground. tions that frame both sides of the corridor. years continually as newer projects have about three to four months – we’ll wel- What helped him win council votes “I remember what Whitehaven used to moved ahead of it – most recently the come our 18 millionth visitor.” was an increase in state funding to $27 look like,” Memphis City Council member Overton Square parking garage and Soden says the banners and billboards million for the improvements.

INKED ‘Washington Courtyard’ Sells for $900K to Arizona Co.

SARAH BAKER | The Memphis News

A trio of office buildings at Washington Avenue and to its new 21,000-square-foot facility at 6707 Fletcher provements and remodeling. Danny Thomas Boulevard has traded hands for $900,000. Creek Cove in the near future, Caller said. Cates, Thomas and Driscoll handled the transaction. Investment group 301 WA LTD LLC of Arizona pur- Also, EWP LLC, a local Memphis based company, has chased the assets from Gregory Realty GP. Brian Califf of Meanwhile, AmeriStaff has leased a 1,280-square-foot purchased the 6,600-square-foot warehouse formerly oc- NAI Saig Co. represented the seller. space in Kirby Gate Business Center, 2900 Kirby Parkway. cupied by Wisconsin Motors at 2020 Fletcher Creek in the “The buyer saw the purchase as the opportunity to The St. Peters, Mo.-based staffing company is relocat- northeast industrial submarket to for $350,000. add value over time,” Califf said. “They also bought it be- ing from 6326 Winchester Road. Greg deWitt, vice presi- Cates, Thomas and Driscoll represented the seller, cause of the strong current cash flow of the building.” dent of Grubb & Ellis Memphis, represented the landlord Schaefer Memphis LLC. Ed Pierce with RE/MAX on Track Marketed as Washington Courtyard at 295, 301 and in the direct deal. represented the buyer. 305 Washington Ave., the complex comprises three build- “They wanted to move a little farther north,” deWitt “It was an appealing sale because the buyer was able ings measuring 12,000 square feet each. The complex is said, adding the tenant plans to complete the move by to pay cash for the deal and close quickly,” Thomas said. about 80 percent leased and features executive suites, Thursday, March 1. “We had multiple offers on the property, and in this mar- gated parking and elevators in all three buildings. NAI Saig DeWitt has seen a lot of activity in staffing companies ket, if we can find a cash buyer that’s ready and willing to is currently marketing the remaining space for lease. recently and considers it a positive sign for the Memphis close in a timely manner if the price is similar, the seller is economy. always going to choose the all cash buyer.” In other commercial leasing news, C&D Holdings LLC “Those had all sort of gone away and now they’re com- The buyer is going to be building custom exotic ve- has acquired the 7,800-square-foot office/flex warehouse ing back,” deWitt said. “Those guys know when jobs are hicles in the property, Thomas said. at 1989 Fletcher Creek in Kirby Whitten Business Center coming down the pike, that people need to be hired. A lot And Titan Investment Group Inc., a division of Medi- from CI Rentals/Contractors Inc. for $525,000. of it’s warehouse stuff and that’s great – it’s not high-end- cal Manufacturing LLC, has purchased the 4,800-square- The Class B building was built in 1998 on 0.7 acres. Its paying jobs, but they’re jobs nonetheless and we could foot flex space in Kirby-Whitten Business Park at 6694 2011 appraisal from the Shelby County Assessor of Prop- certainly use more than we have.” Fletcher Creek Cove from Merchants & Farmers Bank for erty was $542,200. AmeriStaff also has a location at 5940 Good- $633,100. Joe Pegram, vice president with Randall Commercial man Road in Olive Branch. Cates, Thomas and Driscoll represented the Group LLC in Oxford, Miss., represented the buyer. seller and were the only agents involved in the Pegram said the building’s condition and prime loca- On the manufacturing front, the Col- deal. Built in 2007, the Class B warehouse’s 2011 tion were appealing to C&D Holdings, which plans to liers International Memphis industrial team appraisal from the Shelby County Assessor of move into the space by April. of Andy Cates, Preston Thomas and Mike Property was $320,200. Titan manufactures “The building is in great shape,” Pegram said. “It’s a Driscoll have closed on a flurry of deals lately. instrumentation and implants for the medical great location with easy access to I-40. It’s basically move- Ramco has leased 11,300 square feet of industry. in ready; not going to require any maintenance work or a 72,000-square-foot building in Appling updating. It was kind of the perfect storm as far as the Farms Corporate Park, 6972 Appling Farms Send commercial lease announce- perfect fit for them to move in.” Parkway, from Appling Farms Properties ments to Sarah Baker, who can be Bill Caller, broker with Crye-Leike Commercial, repre- I LP for five years. The locally owned reached at 521-2464 or sbaker@ sented the seller. CI Rentals/Contractors Inc. will relocate company specializes in home im- memphisdailynews.com. www.thememphisnews.com February 25-March 2, 2012 25

news

advertising and pr Harvest Creative Puts Muscle Into ADDY Prep

SARAH BAKER | The Memphis News

he biggest event of the year for different elements of the ADDYs,” said enter the contest by submitting physical theme-related – and creating the actual the advertising industry is fast Andrew Holliday, partner with Harvest samples of their work from the past year. keynote presentation for Saturday’s event, Tapproaching, and local agency Har- Creative. “Hustle + Workflow was definitely During this stage, Harvest was tasked with made up of digital files from each agency’s vest Creative is responsible for the theme, Memphis through and through, so that’s creating three different posters and cut- submissions. “Hustle + Workflow.” where that one came from.” outs – with the help of Signs and Designs Finally, and perhaps the most labor- On Saturday, Feb. 25, the American Saturday’s event is the culmination of a and Bob Bane Photography – that were intensive, came Harvest’s assembly of Advertising Federation Memphis will hold more-than-four-month process by Harvest sent to all of the agencies around town, as the actual winners’ book, a 40-page book its ADDY Awards ceremony at The Cadre Creative, the marketing and branding firm well as a student version. After that came which spells out all of the different winners Building, 149 Monroe Ave. This year’s founded in 2006 at 348 N. Main St. Harvest the “Call for Tickets” period, which also and all of the pieces that won gold. Every- theme is “Hustle + Workflow,” a wordplay began its initial planning stages in October featured three variations. one in attendance will receive a copy of the on the movie “Hustle & Flow,” which was by nailing down the theme, and scripting Other arrangements by Harvest along book at the end of the ceremony. filmed in Memphis in 2005. out and building a website before all was the way included email reminders to AAF This year, entries were up 10 percent, a “We were just having some fun, and revealed in late November. members about event details and dead- testament to the local advertising indus- we wanted it to be something Memphis- Next came preparing for the “Call for lines, creating the Best of Show and the try’s strength. Look for results in next related that we could apply to all of the Entries” phase, asking all local firms to judge’s special awards – which are always week’s issue of The Memphis News.

Tuesday, February 14, 2012 The Daily News, Memphis Page 3

400 mahannah Ave. site of its tissue facility. MEMPHIS REAL ESTATE RECAP memphis,GIVING tn 38107 BACK REAL ESTATE RECAP permit cJEREMYosts: PARK Applied $1.1 river inn of harbor town million and $224,000; Issued loan Amount: $9.1 million $2.2 million Loan Date: Feb. 14, 2012 BelmontNucor Files Village Application Senior MakingPermit Date: February 2012 Maturity Date: Feb. 14, 2017 Owner: K.T.G. (USA) Borrower: River Inn of Harbor Town Tenant: Amec Kamtech Inc. ($1.1 LLC and River Inn Spa LLC, collec- LivingFor SellsSteel Operationsfor $16.9 Million Friendsmillion), K.T.G. (USA) For ($224,000), ac- tively as borrower cording to deed Grantor: Memphis Center City Rev- KATE SIMONE | The Memphis News LifeContractor: Amec Kamtech Inc. enue Finance Corp.

Poplar Oaks Cir 6605 QUAIL HOLLOW ROAD Details:Last week Recentwe reflected building on a recent permits visit Lender: First Tennessee Bank NA Ensley St MEMPHIS, TN 38120 N Quail Rd fromhave LPBC been guest speaker,applied Dr. withJoseph and Michelli, issued by Details: Memphis Center City Rev- Sale Amount: $16.9 million whothe shared city-county the personal and Office community of Construc value - enue Finance Corp. has filed a $9.1 of creating a legacy statement – one sentence Sale Date: Jan. 26, 2012 tion Code Enforcement related to million fee deed of trust through Buyer: 6605 Quail Hollow Road LLC Kirby Pkwy that defines our impact on Earth and how Seller: Belmont Village Memphis LLC othersCanada-based will remember us tissue after we manufacturer are gone. First Tennessee Bank NA for River Loan Amount: $36.5 million ThisKruger week let Inc.’s us explore development an organization of with a $316 Inn of Harbor Town hotel property in the mission of helping people affected by HIV/ Loan Date: Jan. 31, 2012 N Quail Hollow Rd AIDSmillion live well: Memphis Friends For Life plant Corp. to expand its the Harbor Town area of Mud Island, Maturity Date: February 2013 Friends For Life Corp. has been serving the Mortgagor: 6605 Quail Hollow Road LLC current facilities here. The permits according to documents filed with Aaron Brenner Dr Mid-South for 27 years. Established in 1985 Borrower: Belmont Village Landlord LLC are the latest steps for the buildout of the Shelby County Register of Deeds’ Belmont Village as the Aid to End AIDS Committee by a group Lender: Health Care REIT Inc. Memphis of friendsKruger’s whose development loved ones were atdying 400 from Ma - Office. River Inn of Harbor Town LLC Details: Belmont Village-Memphis, a senior living complicationshannah associatedAve., north with ofHIV/AIDS, Downtown. the and River Inn Spa LLC are listed as community at 6605 Quail Hollow Road, hasNucor sold Steel organization later became known as Friends Paul Lowry Rd Kruger’s multimillion-dollar deal the borrowers. The loan matures in for $16.9 million to an Ohio-based real estate For Life and merged with another nonprofit, investment trust. Memphis, Inc. Aloysiuswas announced Home, to significantly in August. expand its February 2017. 6605 Quail Hollow Road LLC, an affiliate of servicesThe to include news permanentcame a few supportive days after River Inn of Harbor Town LLC is Health Care REIT, bought the 120-unit center housing. from its Texas-based ownership group, Belmont theNow, company, as one of thewhich oldest is andCanada’s most part of a payment-in-lieu-of-taxes 3601 PAUL R. LOWRY6605 QUAIL ROAD HOLLOW • MEMPHIS, ROAD • MEMPHIS,TN 38109 TN 38120 Village Memphis LLC. In conjunction with the comprehensiveleading tissue AIDS manufacturer,service organizations filed agreement through CCRFC that purchase, a $36.5 million loan was filed, listing in thea $39.8 southern million United construction States, Friends For loan began in 2006. Belmont Village Landlord LLC as the borrower, 6605 Quail Hollow Road LLC as the mortgagor and Health Care REIT Inc. as the Life annually serves an average of 2,500 3601 Paul R. Lowry Road for its existing Memphis facility on lender. individuals affected with HIV/AIDS. Belmont Village-MemphisMemp ishi a s,three-story, TN 38109 Class A senior living center built in 1999 on 3.8 acres at the southwest corner of Kirby Mahannah.When it comes to programs, Friends For 3615 Houston levee road Parkway and Quailp Hollowermi Road.t cost: The Shelby $2 milli Countyo Assessorn of Property’s 2011 appraisal was $8.5 million. Life hasIn a comprehensive,this month’s client-centeredtransactions, collierville, tn 38017 approach that includes education, housing, A lease was signed in conjunction with the purchase in which Belmont Village Tenant LLC will lease the property through January applications for $1.1 million and sale amount: $800,000 2027 from five entities, including 6605 Quail Hollow Road LLC. food, and healthy life skills, along with a strong Publicly traded HealthPermit Care Date:REIT Inc. Applied invests in February senior housing 2012 and health care real estate. As of Sept. 30, the last date for which support$224,000 network. permits Through collaborationwere filed, with with the HCR has released Owner:information, Nucor the REIT Corp. owned 898 properties in 45 states. moredescription than 25 medical on providers, the former social service as “erec - Sale Date: Feb. 2, 2012 agencies and pharmaceutical companies, the Tenant: Nucor Steel Memphis Inc. organizationtion of releasecoordinates #3 Wellness of the University, structural Buyer: H-L Centro LLC Details: Nucor Steel Memphis Inc. is taking steps toward increasing its Memphis whichsteel offers for atissue variety machine of educational building” and Seller: Forest Hill LP steel operations at 3601 Paul R. Lowry Road. The company filed a $2 million permit skills-buildingand on the programs latter with as an “installation emphasis on of Details: An outparcel to Collierville’s learning how to live with HIV/AIDS. application with the city-county Office of Construction Code Enforcement for what concreteThe group’s pile Nancy cap Fletcher foundation Food Pantry for tile Gallina Centro shopping center 3505 S. MENDENHALLthe ROADpermit terms “filesThe and Orlando steel address erection.” listed for Cedar Mill ance Co. is thechest.” second-largest In addition, food pantry Construction in the Mid- traded hands twice in recent weeks, MEMPHIS, TN 38115 The permit applicationLLC is a privatecomes residence. around the same timeSeller the Summer Economic Commons Development LLC bought South,Code providing Enforcement up to 16 tons of approved food per month a $2.4 culminating in a $800,000 sale. First, to over 1,500 persons affected by HIV/AIDS, Sale Amount: $7.25 million the property at a 2009 foreclosure sale Growth Engine (EDGE)5110 boardSUMMER awarded AVE., 5124 NucorSUMMER a AVE., 15-year tax freeze for the company’s includingmillion 250 permitchildren. Permanent with the supportive description: Gallina Centro LLC quitclaimed Sale Date: Feb. 9, 2012 for $3.5 million. 5126 SUMMER AVE. AND 5130 SUMMER housing is provided in an agency-owned Buyer: Cedar Mill localLLC expansion plans. Nucor in January announced its local plant will be part of a “steel erection for converting build- the 18,260-square-foot building to AVE. MEMPHIS, TN 38122 8385 U.S. 64 apartment building with other housing provided Seller: Mid-Americatwo-year, Apartments $290 LP million effort to expand the Charlotte-based company’s production of ing structure.” two entities, with 75 percent inter- MEMPHIS, TN 38133 through tenant-based rental assistance. Loan Amount: Sale Amount: $4.8 million $7.25special million bar quality and wire rod, with a goal of completing the projects by 2013. WithKruger an estimated and local 10,000 officials individuals an - est going to H-L Centro LLC and the Loan Date: Sale Date: Jan. 23, 2012 Sale Amount: $3.8 million Feb. 9, 2012 living in the Mid-South affected by HIV/AIDS, Nucor has about Buyer:400 direct Summer jobs Commons in the Investors city and LLC has Saleinvested Date: about $400 million nounced last year the company remainder quitclaimed to Forest Maturity Date: n/a Feb. 1, 2012 there is much that we can do to help further Seller: Summer Commons LLC Buyer: Lender: 2589738 Manitobahere. It Ltd. plans to increase its manufacturing output by up to 25WXSSI percent, Wolfchase create LLC 27 new Friendshad For chosen Life’s efforts. Memphis Part of itsfrom goal isseveral to Hill LP. Then Forest Hill LP sold its Loan Amount: Details: Orlando, Fla.-basedjobs at its Cedar Paul Mill R. Lowry Road location $5 million and acquire aboutSeller: 42 Wolf acres Chase on Partners the east LLC side (73.4 of helplocales heighten – awareness, including facilitate several acceptance in the U.S. 25 percent interest to H-L Centro for Loan Date: Jan. 26, 2012 percent interest) and Chrisafis Family LLC has bought thePaul 227-unit Lowry Cedar from Mill the Port Commission to help expand Nucor’s rail infrastructure. andand promote one preventionin Quebec in the – to community. be the new $800,000. Apartments in Hickory Hill North’s 38115 Maturity Date: Feb. 1, 2022 LLC (26.6 percent interest) Personally having friends affected with HIV/ ZIP code from Mid-America Apartments Lender: Symetra Life Insurance Co. Details: WXSSI Wolfchase LLC has AIDS, many stories are touching. For instance, LP for $7.25 million. Cedar Mill LLC Details: Summer Commons Investors bought the 34,600-square-foot Shoppes one friend was infected through a blood filed a $7.25 million trust deed through LLC has bought the Summer Commons of Wolfchase center at 8385 U.S. 64 for transfusion related to a medical emergency. 2589738 Manitoba Ltd. The transactions Retail Center at 5110 Summer Ave., 5124 $3.8 million from Wolf Chase Partners Friends For Life offers HIV testing, along closed Thursday, Feb. 9. Summer Ave., 5126 Summer Ave. and LLC, which held a 73.4 percent interest in with prevention education that is extremely Cedar Mill is a Class C complex of 209 5130 Summer Ave. from Summer Com- the site, and Chrisafis Family LLC, which valuable for our community to be equipped apartments and 68 townhouses built in mons LLC. held the remaining 26.6 percent interest. with facts. 1974. It is on two parcels totaling about 14 The shopping center includes a The Class A center, built in 2002, is on There are many opportunities to volunteer. acres on the west side of South Menden- 101,033-square-foot Class B building 3.1 acres south of U.S. 64, directly across The organization hosts free congregate meals, hall Road north of Winchester Road. The constructed in 1974, a 32,126-square- that street from a Walmart Supercenter known as Feast for Friends, twice a month at Shelby County Assessor of Property’s foot Class A building constructed in 1974 and northeast of Wolfchase Galleria mall. St. John’s Methodist Church. This is a perfect 2011 appraisal is $3.3 million. and a 7,500-square-foot Class A building Shoppes is bounded by Wolf Lake Drive opportunity to help cook or serve meals. Help is always appreciated in the food pantry to For seller Mid-America Apartments LP, constructed in 2008. The purchase also to the west with access to Wal-Mart Drive help restock the shelves. If you have skills the property has been the center of a includes a parking lot. Together, they to the east. The Shelby County Assessor or expertise that you would be willing to couple of transactions over more than sit on about 13 acres on the northwest of Property’s 2011 appraisal is $4.1 mil- share, consider teaching a class at Wellness a decade. In 1999, Mid-America Apart- side of North White Station Road west lion. University. of Summer. The Shelby County Assessor The center’s endcaps are Buffalo Wild ments sold the property to BRE/MAAC Simply taking a tour of their facility at of Property’s 2011 appraisal totals about Wings restaurant, and McAlister’s Deli. Cedar Mill LLC for $10.9 million. Then 43 N. Cleveland St. is a good start. Learn $5.5 million. the two entities combined, keeping the In conjunction with the purchase, WXSSI more by visiting www.friendsforlifecorp.org In conjunction with the purchase, Sum- Mid-America Apartments LP name, and assumed a $3.2 million loan through U.S. or contacting their executive director, Kim now is selling the property under the mer Common Investors filed a $5 million Bank NA. The sellers’ original $5 million Daugherty, at 272-0855 or kim.daughtery@ Mid-America Apartments name. trust deed through Symetra Life Insur- loan was taken out in August 2003. friendsforlifecorp.org. 26 February 25-March 2, 2012 www.thememphisnews.com

community

Ted Illsley, Myron Lowery recognized Public Servants with Dunavant Awards

BILL DRIES | The Memphis News member of the council that took office in 1968. James was an ardent backer of then-Mayor Henry Loeb in that year’s sanita- he two winners of the 2012 Bobby tion workers strike. Dunavant Public Service Awards Morris said in his conversa- Tthanked their coworkers Wednes- tions with James later in life, day, Feb. 22, as they were honored by the James remained a conservative family of the late Probate Court clerk and but wasn’t afraid to say he had the Rotary Club of Memphis East. been wrong in his view of the Shelby County Code Enforcement of- city’s racial problems. ficial Ted Illsley told the group of 500 at the “He got it,” Morris said of Holiday Inn University of Memphis that he James. wasn’t used to making speeches. The awards began as a way He called the award “the honor of a of not only honoring Dunavant lifetime.” Illsley, a 27-year code enforce- but of promoting good public ment office employee, said he and those service during the time of the in the office he runs would continue to go Tennessee Waltz corruption about the work of enforcing building code investigation. standards in the plans they review for resi- Former Shelby County dential and commercial construction. Mayor Jim Rout remembered Memphis City Council member Myron Dunavant as “totally honest” Lowery repeated what he told council and an elected official “who members at Tuesday’s council session. Photo: Lance Murphey didn’t seek recognition like Now in his sixth four-year term as a Memphis City Councilman Myron Lowery with wife, Mary, accepts a Bobby Dunavant Public Ser- many politicians.” council member, Lowery said the council vice Award. Ted Illsley of Code Enforcement received the Non-Elected Public Servant Award. The “(Dunavant) went about his awards are made in honor of Probate Court Clerk Bobby Dunavant, who died in 2003. elected in 2007 is the best group of council business on a day-by-day basis,” members he’s served with in a long politi- Rout said. cal career. Twelve of the 13 council mem- elected official each year. The award is made to Nashville to visit with state legis- Morris said those public officials who bers, including Lowery, were re-elected in sponsored by The Daily News and the lators and governors, past and present. go astray don’t “wake up a bad person one the 2011 elections. University of Memphis. “All of us have tried hard to separate day.” The awards honor public service and Church Health Center founder Dr. our work at the Church Health Center “It happens by a thousand tiny surren- go to one elected official and one non- Scott Morris, a substitute keynote speaker from the public arena,” Morris said. “But ders of self respect to self interest.” for Martin Institute founder Brad Martin, in matters of integrity, we share a common Morris also warned that it’s important talked about the intersection of politics cause. … No one can act with integrity for those in public service to “map out” and public service. without first spending time knowing what what they believe to be true before at- It was a connection Morris admits you believe to be true.” tempting to “act with integrity.” he didn’t initially make when he came to He also advised those interested in “If you wait … you will almost every Memphis 25 years ago to found the non- public service to change their minds when time make a bad decision. This is as true in profit health center. they realize they are wrong and cited the health care as it is in politics,” he said. “Trust me, I get it now,” he said as he late Memphis City Council member Bob Morris also cautioned against partisan talked of the “many politicians who have James whom Morris got to know after political divisions in working with others. come through the doors of the Church James left the council. “It ultimately comes down to our Health Center” and the many trips he’s James was a conservative and a charter hearts,” he said.

Health care & biotech Challenges Remain for Medtronic

Finance Genie AISLING MAKI | The Memphis News And the company’s international rev- – which includes core metal constructs, enue totaled $1.773 billion, an increase of interspinous process decompression de- Says … roughly 7 percent as reported. Medtronic’s vices and balloon kyphoplasty products – international sales accounted for 45 declined 6 percent on a constant currency edtronic Inc. on Tuesday, Feb. percent of the company’s Q3 worldwide basis. YOU ARE 21, reported worldwide rev- revenue, and emerging market revenue And Biologics revenue was $188 mil- Menue of $3.9 billion for the third increased 15 percent as reported to $395 lion, a 20 percent decline on a constant APPROVED! quarter, up 2 percent from $3.857 billion in million. currency basis, driven by declines in U.S. Q3 2011. Medtronic’s Restorative Therapies sales of Infuse and partially offset by rev- However, the Minneapolis-based Group – comprised of Spine, Neuromodu- enue growth in other Biologics. NO CREDIT CHECK medical technology company’s Spinal & lation, Diabetes and Surgical Technologies “I am pleased that a majority of our FINANCING FOR: Biologics Business, based at 1800 Pyramid – saw Q3 worldwide sales of $1.889 billion, business mix continued to report strong, Place in Memphis, continued to face chal- representing a 1 percent increase. consistent revenue growth in the upper Desktop Computers lenges. The group’s international sales were single digits,” Medtronic chairman and Laptops Computers The company fell short of the $4 bil- $621 million, an 11 percent increase as CEO Omar Ishrak said in a statement. Plasma Televisions lion in sales that analysts expected from reported, with revenue driven by solid “However, this was masked by continued Tablets And More the company, which instead turned in a performances in Surgical Technologies, challenges in our U.S. ICD and Spine surprisingly flat quarter. Diabetes and Neuromodulation. performance. Stabilizing these businesses 98% APPROVED! As reported, Medtronic’s net earnings While International Spine sales in- along with delivering on our key strate- CALL TODAY in Q3, which ended Jan. 27, were $935 mil- creased 7 percent as reported, U.S. Spine gic imperatives of improving execution, lion, or $0.88 per diluted share, an increase revenue of $784 million fell 9 percent as optimizing innovation, and accelerating (901) 334 8353 of 1-2 percent over the same period the reported. globalization should position us well to previous year. Core Spine revenue of $596 million deliver long-term sustainable growth.” www.thememphisnews.com February 25-March 2, 2012 27

Memphis NEWSMAKERS Give Guerrilla Jessica Chamberlain Joins MBI Research Shot Guerrilla marketing: TAYLOR SHOPTAW | The Memphis News unconventional marketing techniques designed to generate a significant return with a limited financial investment. It’s every business owner’s dream. Jessica Chamberlain joined MBI as a workspace consultant. The term was coined by Jay Conrad Levinson years ago, and while the moniker Hometown: Arlington, Tenn. same types of things? After spending was initially intended for outbound mar- almost 10 years in the construction keting strategies, the same principles can Work Experience: Marketing and industry, I realized what makes me be applied to market research – or guer- sales for Chamberlain & McCreery smile – the ingredients of making in- rilla research. Guerrilla research can offer Inc., 2002 to 2010 spiring environments that help make a look behind the scenes – fascinating people work and live better. insight into how your customers perceive Family: Husband, Phil; son, Phil, 4; your brand at every “touch point,” and how daughter, Emma, 21 months; Avery, What are your goals in your new those perceptions are changing over time. black Labrador, and Chloe, Yorkshire role at MBI? My main goal is to be- The deployment of regular consumer Terrier. come knowledgeable and successful research is essential for any growing com- at helping companies create inspiring pany, providing Favorite quote: “You gain strength, workspaces for their employees. direction and data courage and confidence by every ex- versus opinion perience in which you really stop to What are your greatest profes- and speculation – look fear in the face.... You must do sional accomplishments? My great- chamberlain Photo: Kyle Kurlick objectivity that’s the thing you think you cannot do.” – est professional accomplishment was essential in craft- Eleanor Roosevelt finding an opportunity that challenges Dr. Andrew H. Crenshaw and Dr. ing a marketing and helps me grow every single day. E. Greer Richardson have been strategy. Who has had the greatest influence elected to the board of trustees of Guerrilla re- on you? My parents. I learn by their What do you most enjoy about your The Campbell Foundation. Cren- Lori turner- search is a faster, wilson less rigorous and example every day on how to be the work? I am very lucky that every day I shaw is an associate professor in the guerrilla sales best parent and person that I can be. get the opportunity to go into a beau- University of Tennessee-Campbell and marketing less expensive tiful office space, with people that I Clinic Department of Orthopaedic alternative to tra- What attracted you to MBI? Both thoroughly enjoy working with, to be Surgery and is actively involved ditional market research. While it may not of my parents were involved in the creative and meet the daily challenges with the supervision of Campbell provide the full picture traditional larger- world of texture, color and creation so of space planning and interior design. Clinic residents. Richardson retired scale research offers, it’s certainly better how could I not want to work with the That to me is priceless. after 33 years at Campbell Clinic. than no research at all. Begin by assessing your digital pres- Three members of Sharp & Robbins ence. The minimum cost of entry to doing Construction LLC have earned the business these days is having a profes- Certified Restorer designation from sional, well functioning website. However, the Restoration Industry Associa- once your site is designed, your work isn’t tion. They are Dale Sharp, presi- done. Technology and customer expec- dent; Brent Easterwood, manager tations around their web experiences of operations for the Nashville of- change every day, compounded by the fice; and Chris Popwell, estimator fact that every time a browser updates its and project manager for the Mem- software, the update can potentially play phis office. havoc with your site. Regularly schedule time to check your Wiseman Ashworth Law Group website with “outside eyes” on several PLC has been included in U.S. News different computers (Mac included) with & World Report’s list of Best Law a variety of browsers (Chrome, Firefox, Firms for 2011-2012. Safari and Internet Explorer). Also, assess how well your site performs on a smart- Max Karimnia has joined Signature phone, Kindle and iPad. Advertising as digital media qual- Order your products online, in store ity assurance manager. Joe Walz and by phone incognito. has joined Signature as a workflow Take photos of the areas of your office assistant. Helen Webb Beaty has most visible to customers. joined as a copywriter. Ask for customers’ feedback during or shortly after the point of purchase and a The Federal Bar Association’s Mem- few weeks or months down the road. phis Mid-South Chapter has an- Check review sites like Yelp, Trip Advi- nounced new officers for 2012. They sor or Angie’s List for consumer feedback, are J. Gregory Grisham, president; categorizing the comments and identify- Eric E. Hudson, president-elect; ing trends. Craig A. Cowart, vice president; Recruit college students to mystery Mary Hale Morris, treasurer; Earl shop your business and your competitors. W. Houston II, secretary; and Mi- The risk with internally administered chael E. Gabel, immediate past guerrilla research is it’s extraordinarily dif- president. ficult to avoid biasing the results, as you’re Christian Brothers High School just too close to the matter. The upside to has elected 11 new members to its guerrilla research is clear, however – the Hall of Fame. They are Thomas A. better informed you are regarding your Bennett, Paul M. Hanson, Stephen customers’ perceptions of your products, &RIDAY¬AT¬PM¬7+./ Michael Dwyer, John A. King, Wil- service and brand experience, the better liam Knight Walsh, Joseph T. Getz, equipped you are to shore up any areas &RIDAY¬AT¬PM¬7+./ Robert Andrew Crone, Frank J. of weakness before your competitors use 3UNDAY¬AT¬AM¬7+./ Gattuso Jr., Robert L. Hutton Sr., them against you. -ONDAY¬AT¬PM¬7+./ Christopher T. Whitman and Ter- rence Garbuzinski. 28 February 25-March 2, 2012 www.thememphisnews.com

Memphis Law Talk Thomas’ Practice Moves to New Office

ANDY MEEK | The Memphis News

ustin Thomas opened his boutique family law firm last year in Clark Tower. J Now, he’s moved into a new office at 6263 Poplar Ave. that has more room to hold his ambitions for Thomas Family Law Firm PLC. The new space he moved into at the beginning of the year fulfills an ambition that Thomas, a 2005 graduate of the University of Memphis Cecil C. Humphreys School of Law, has for his firm. “One reason we got this office is I wanted, as my prac- tice continues to develop over time, to get into handling some mediations and become a mediator myself and have mediations take place here,” Thomas said. “I now have a space with separate conference rooms and things to do that. I also have some flex space, and we anticipate sometime in the future we’re either going to have to hire another paralegal or maybe another associate.” Right now, it’s just Thomas and a paralegal who doubles as an office manager and who Thomas also calls a jack of all trades. Thomas is licensed in both Tennessee and Mississippi. He’s a member of the Memphis Bar Association family law and litigation sections, the DeSoto County Bar Association and the Mississippi Bar Association family law and litiga- THOMAS tion sections. Photo: Lance Murphey His firm focuses on family law matters in Tennessee sions they need to put in the divorce documents. Same Thomas said. “We do divorce, any kind of child custody and Mississippi. thing with CPAs, there’s tax consequences to the way you issues, child support, anything in juvenile court – things “We had a really good year last year and keep continu- divide accounts, things like that. like that.” ing to get clients and trying to do a good job for them,” he “And then of course psychologists and psychiatrists. Mediation is enjoying growing prominence in legal said. We have a lot of clients going through tough times them- circles. Thomas said at least 80 percent of divorce cases The upcoming year and beyond will see Thomas not selves and of course have children involved.” are likely settled in mediation. only continue to build his practice, but become more When he got out of law school, Thomas didn’t intend “I think I have a good skill set to be able to help people established as a resource and expert voice in the area in to focus his efforts on family law. He originally thought work through deals, even in difficult circumstances,” he the niche of family law. there would be too many emotionally fraught situations said. “Especially in family law, mediation is something “So we want to get out in the community with profes- he didn’t necessarily want to find himself in the middle of. that’s happening more frequently than not. I think, No. sionals, CPAs, psychologists and other referral sources for However, after getting some divorce work passed his 1, it’s the cost. It’s very expensive to pay attorneys and us and try to speak and give them some insight on what- way he decided family law gave him an opportunity to experts and everything else to have a full trial. Second, ever topics their particular clients may have,” Thomas help people out in some of their most difficult and trying mediation is a good process that allows people who are said. “For example, Realtors – a lot of times they have times. going through a divorce or custody situation or something clients going through a divorce, and there are some provi- “Family law means for us a pretty full-service shop,” like that to have some control over the outcome.”

Life Lessons Can be Learned From a 3-Legged Dog

DAVIDSON, N.C. – This community of thing about a Gordon laughs. And then begins the 11,000 residents, site of my alma mater, is three-legged dog. story. A few evenings earlier, Ozzie’d seen I Swear Crossword also home to my favorite place to spend The leg will not a raccoon in the back yard. As it eased up the night on the road: the Davidson Village go unmentioned, to the house, Ozzie took exception and Fleming’s weekly puzzle Page 32 Inn, half a block down Depot Street from and there’ll be did what a hound dog’ll do. The Clarks, the campus. an entertain- and their neighbors, came out to see what The inn is owned and operated by Re- ing story of how Ozzie was baying at. the song: becca and Gordon Clark, whom Susan and VIC FLEMING the dog fails to “Do you mean to tell me,” I interject, “I love what I got and do the best I can/ I came to know during many stays here I SWEAR understand his addressing my question to Ozzie, “that you What I ain’t got ain’t a part of who I am/ I when our kids were living up the street disability. treed yourself a raccoon?” I stop scratch- can still chase a cat, fetch a ball or stick/ between 1997 and 2006. I ask Gordon if he’s heard “The ing, causing Ozzie to nuzzle my hand, as As long as you don’t want it back real quick A lazy Friday afternoon in February 3-Legged Dog,” a song by Tim Bays, Mike he modestly avoids the question. …” And, for good measure, the refrain is an 2012 finds us back again, sipping tea with Rayburn and Rick Wainright. He has not. Gordon takes the cue: “Well, he didn’t apt conclusion to this column: the innkeepers in the spacious lobby/liv- The song starts, I tell him, so much tree the critter as he screened “Three-legged dog, I’m a three-legged ing room. The Clarks have added a family “Sometimes I feel like a three-legged him.” dog/ Happy as a clam or a bump on a log/ member since we saw them last. They dog/ Hopping all around in a self pity fog/ “Screened?” I reply. “I’m not sure I Slower than a turtle but smarter than introduce us to Ozzie, who Gordon esti- But then I start thinking ‘bout all I can do/ follow.” a hog/ Praise the Lord, I’m a three-legged mates is in his 11th year on earth. I scratch And how bad it’d be if I had only two ... “Well,” laughs Gordon, “I had to go to dog.” behind Ozzie’s ears. His look seems to “If they were on one side I could only Home Depot the next day to get a new say, “This guy knows something about lie down/ And with two in the front I could screen for our bedroom window.” Vic Fleming is a district court judge in hounds.” butt-scoot around/ It’d be much worse “Ozzie!” I cry. “What do you have to say Little Rock, Ark., where he also teaches at It takes a moment to realize that Ozzie with two in the rear/ Like wearing a sign for yourself?” Ozzie gives me a look that the William H. Bowen School of Law. Con- is missing his left rear leg. There’s some- saying ‘Kick me here’…” can best be translated as the last verse of tact him at [email protected]. www.thememphisnews.com February 25-March 2, 2012 29

Memphis STANDOUT ‘Miss Penny’ First Face Many See at St. Jude

AISLING MAKI | The Memphis News – every one of them.” ing in on the desk, and her smiling face “St. Jude is very good became the first many patients saw when because they really em- they entered the building for treatment. power you to do a lot,” “Every family has a first day,” she said. n Ash Wednesday, Alice Tramon- she said. “When they see “I get to look mom and dad in the eye and tozzi – better known as “Miss that you really enjoy what say, ‘You’ve just come to the best place OPenny” at St. Jude Children’s you’re doing, the oppor- and you’ve just inherited a whole new Research Hospital, where she works as tunities they give you to family. We’re going to walk through this a guest services representative – stood volunteer are amazing. journey with you.’” in the chapel, marking ashes on the I’ve had the opportunity No longer needing to care for her foreheads of patients and families who to volunteer in every in- grandchild regularly, Tramontozzi, then weren’t able to go to church. patient unit, which I’ve in her 60s, was welcomed back on board Tramontozzi’s role as a Catholic lay really loved.” as a guest services representative, wel- minister is one of many hats she wears at In 2000, Tramontozzi coming families to Chili’s Care Center. St. Jude, where she’s met families’ emo- tramontozzi was urged to apply for an When she’s not fielding questions tional and spiritual needs for 14 years. Photo: Lance Murphey open guest services posi- and connecting families with the right “I’m very privileged, especially at this tion in the patient care resources, Tramontozzi’s usually doing stage of my life, to get up every morn- “I said, ‘This is meant to be,’” she said. lobby. what she calls “the nurturing things.” ing and do this,” said Tramontozzi, 73. “I looked back at my journey as a gift. “There really was no formal job de- “To be able to give a child a warm “It’s not a job; it’s a calling. And I believe Having been a cancer survivor, I know scription, and I think what really made blanket and a pillow or just to listen to a that for everybody here, whether they’re how important it is to be in a positive at- me feel good was that my job evolved mom – that to me is the most important washing dishes or they’re saving lives – mosphere. I never questioned I’d beat my from all of the questions and the needs of part of what we get to do,” she said. this is their calling.” cancer because everyone around me was the families,” Tramontozzi said. Tramontozzi makes it her mission to Tramontozzi’s work with St. Jude so positive and believed, so I did too. So In 2002, she left her position to help bring as much joy and laughter as pos- began in 1998, when her husband was when I had the opportunity to come here, care for her grandson, but she continued sible to the hospital. And many former transferred to Memphis to work as gener- I thought, ‘Now I can be on the other side. to volunteer at St. Jude two days a week patients return to St. Jude to share with al manager at the nearby Marriott hotel. I can be a part of nurturing those who are because “the kids come to rely on famil- her the new memories they’re making, He began donating platelets at St. Jude, going through this journey.’” iar faces and that continuity,” she said. and to thank her for the comfort her and telling his wife – a cancer survivor – Tramontozzi began volunteering with After St. Jude opened the Chili’s Care smile brought them during their time at about the great work he’d seen there. the children, whom she calls “my heroes Center in 2007, Tramontozzi began fill- St. Jude.

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arts & culture

music Opus One Turns Up Latin Heat

JONATHAN DEVIN | The Memphis News

Photos: Courtesy of Christopher Parks Colombian-born jazz artist Marcela Pinilla is the latest Memphis singer to share the stage with the Memphis Symphony Orchestra in its highly popular, cross-genre musical experience Opus One. Two concerts will take place on March 1 and 2 at the Rumba Room.

he Memphis Symphony Orchestra’s fort by MSO to draw in more mainstream music and her own original songs, which “I’m very passionate about how music Opus One concert series mixes lo- music fans, particularly those who enjoy she said have a world music flavor. can bring us all together,” Pinilla said. Tcal singers with classically trained rock, hip-hop, blues and soul music. The Pinilla has lived in Memphis for 20 “For an hour or an hour and a half that a musicians in unusual venues for a mix- orchestra, usually with about 40 play- years but was born in Bogota, Colombia. concert lasts, I like to see how people that ture of sounds. ers, performs without a conductor and She started singing at age 5 but gave it up didn’t know each other start getting along. Next to perform is the South American with casual attire – think blue jeans and for gymnastics. When she was 14 she sang When I write, I think about that and I flavor of Colombian jazz singer Marcela blouses instead of tuxedos and formal with a band at her school, and a producer write about coming together.” Pinilla. gowns. who heard her asked her to record a song And that makes sense for a concert A pair of concerts, set for Friday, The main point of the series, though, for a TV program. about uniting different sounds. The March 1, and Saturday, March 2, will also is to incorporate the music of local artists She’s been singing professionally ever orchestra will also have a moment or two bring Opus One to a first-time concert like Amy LaVere, Susan Marshall and Al since. She sings on two albums released to show off its sound, playing Johann hall, the Rumba Room, 303 S. Main St., in Kapone, who was last to perform with the by other bands and is planning to release Strauss’ “Emperor Waltz.” “The Funky the South Main Historic Arts District. group, at the New Daisy Theater on Beale her second solo album later this year. Chicken” and “Zydeco Madness” are on “They have a very big dance floor and Street. Pinilla said she typically stays close to the program as well. that’s where the orchestra is going to be,” MSO collaborates with the artists on home but hopes to travel more to Asia in “It’s so great to be able to create music Pinilla said of the Rumba Room, which their own works and MSO arrangers draw the future where she has a large following. with so many musicians at the same is frequently the site of packed Salsa and out the charts for the orchestra. “It was kind of an accident, but that’s time,” Pinilla said. “I’ve always been very Latin dances. “It took a lot of meetings, deciding the how this all started,” she said. fascinated with Opus One. I was very “Maybe people will get up and dance. songs we wanted to do and finding the On the concert slate are two of her happy when they contacted me.” I don’t know how big of a dance floor perfect pieces for the orchestra,” Pinilla own songs, “Yo Me LLamo Cumbia” and Tickets for Opus One featuring Mar- we’re going to have because of the size of said. “It’s been a few months preparing for “Un Mundo Bueno,” which she sings with cela Pinilla can be purchased online by the orchestra, but there’s always some- that.” the help of her four children. Her bass visiting www.memphissymphony.org, and thing that can be done.” In her case that means a mix of jazz player, drummer and pianist will also play Opus One has an online community at Opus One began a year ago as an ef- with Spanish heat, traditional Colombian along with the orchestra. www.OpusOneMemphis.wordpress.com. happenings

»Community The Orpheum Theatre will host Dinner on from noon to 2 p.m. at the Monday, Feb. 27, at 5:45 p.m. store, 8507 Highway 51 N., at the Poplar-White Station FireWolf Marketing and The Greater Memphis Stage Saturday, Feb. 25, at 6 p.m. at the theater, suite 103. Branch Library, 5094 Poplar Networking will hold a com- Chamber will present Move It 203 S. Main St. Diners will enjoy, a cocktail Ave. Those interested in munity networking event Memphis Race 10K/5K Sat- The American Heart As- expanding their knowledge for local community leaders urday, Feb. 25, from 10 a.m. » reception, three-course meal with wine, a tour of sociation Heart Ball will be of parliamentary law and and area business owners to 2 p.m. at 200 Beale St. The held Saturday, Feb. 25, at 6:30 Robert’s Rules of Order are Tuesday, Feb. 28, from 6 race will benefit the Greater the theater and more. Tickets are $75 per person p.m. at The Peabody hotel, welcome to attend. p.m. to 8:30 p.m. at the Jack Memphis Chamber. Visit www. and $50 for season ticket holders. For tickets, call 149 Union Ave. The evening Robinson Gallery, 44 Huling memphischamber.com. will include cocktails, silent The Memphis Rotary Club Ave. For more information, call 525-3000 or visit www.orpheum-memphis.com. auction, live auction, dinner, will meet Tuesday, Feb. 28, at Kelly Price at 451-2900. Methodist South Hospital live music and dancing. The noon at the University Club will host Methodist South Day ball is black tie. Seating is of Memphis, 1346 Central Lipscomb Pitts Breakfast to Dance for Health Saturday, limited. For reservations, call Ave. Andy Cates of Collier Club will present a seminar Feb. 25, from 11 a.m. to 3 screenings, and a fashion Applegarth Books will host Sarah Logan at 383-5421. International will speak. Cost titled “The Millennials are p.m. at Southland Mall, 1215 show and health education a book signing by Rita Hall, is $18 per person. For reserva- Southland Mall. There will be available. For more informa- author of the new book “Mil- The Tennessee Beta Unit of tions, email Taylor Hughes at HAPPENINGS, CONTINUED dance demonstrations, health tion, visit www.mlh.org. lington,” Saturday, Feb. 25, Parliamentarians will meet [email protected]. ON PAGE 33 www.thememphisnews.com February 25-March 2, 2012 31

food & wine

RESTAURANT INSIDER

Doggy Bags Exemplify MEMPHIS GRAPEVINE Fredric Koeppel American Wastefulness Sauvignon

FREDRIC KOEPPEL | The Memphis News Blanc True To its Grapes wine of purity and intensity is one that is faithful to the grapes from Awhich it is made and that dis- plays the character of those grapes with marked eloquence and lack of interfer- ence. Such a one is the Hall Sauvignon Blanc 2010, Napa Valley. The old saw says that to make a small fortune in the wine business you start with a large fortune. Craig and Kathryn Hall certainly possessed at least one requirement then when they purchased a historic old winery and 500 acres of vines in Napa Valley’s St. Helena area in 2003. Craig Hall is founder and chair- man of Hall Financial Group, with myriad real estate and hotel interests and a former co-owner of the Dallas Cow- boys and so on; his wife is the former ambassador to Austria. While the estate is best Illustration: Emily Morrow known for its complex and layered cabernet sauvignon wines, this sauvignon blanc serves lame it on dogs. place, polystyrene foam is a disaster, as a model in miniature I mean, if canines weren’t yet restaurants in America use untold of their philosophy and such dedicated carnivores would millions of these non-biodegradable B the talents of winemaker diners carry their unfinished steaks and objects annually, both for take-out and Steve Leveque. pork chops home from restaurants in take-home functions, while sheepish Made all in stain- “doggy bags” for the pampered pooches American diners have been trained The issues involved in less steel from organic to enjoy the next day? Or is the dog to leave restaurants carrying, like donation merely a cover for the fact that taking your unfinished talismans, the flimsy ghostly white grapes, the Hall Sau- people are embarrassed to say that the meal home from a containers of tomorrow’s lunch, often vignon Blanc 2010 is a leftovers are really for them? restaurant are more concealed in equally non-biodegradable delicate pale straw color Obviously my topic today is the na- plastic sacks. with faint green high- complex than you might lights. Aromas of nec- tional phenomenon of taking leftovers think, beginning with the Except that much of the take-home from restaurant meals home, a practice “ food languishes in refrigerators until tarine, pear and melon to which Americans seem addicted, environmental horror it is discarded. American Demograph- breathe from the glass, the number ranging from about half, that is the polystyrene ics magazine informs us that of the underlined by notes of according to the National Resources foam box; naught that is leftovers carried home from restau- dried thyme and cloves and a Defense Council, to 62 percent accord- good can be said about rants, only 67 percent of women and touch of fig and over-arched by winsome hints of jasmine and honeysuckle. Yeah, ing to American Demographics maga- this ugly ubiquitous 51 percent of men will consume the zine. In other parts of the world, e.g., bounty. A gesture meant to avoid waste try and keep yer nose outta that! This is Europe, Americans are looked down on object, nor its cousin, ends up contributing to this country’s quite dry, smooth and suave in texture, for “doggy-bagging” from restaurants, the “disposable” coffee vast amount of wasted food. How vast? but enlivened by bright brisk acidity and just as we are scorned for our habit of cup, which is about as Forty percent. (That’s a controversial scintillating limestone-like minerality that sharing food when we eat out. disposable as nuclear figure; the USDA says 27 percent.) This serve as counterpoint to the ethereal The issues involved in taking your waste. means, says the NRDC, that $90 billion spareness of lemon, pear and grapefruit unfinished meal home from a restau- in agriculture and production cost “is flavors. A lovely aperitif but even better rant are more complex than you might dedicated to producing food that never with uncomplicated roasted or grilled fish think, beginning with the environmen- gets eaten.” Contributing to the waste or seafood. tal horror that is the polystyrene foam and two days later came a certified letter are the large portions and the extensive box; naught that is good can be said from an attorney reminding me that the menus in restaurants and inadequate about this ugly ubiquitous object, nor slogan was a trademark of Kellogg’s and training for food handlers. FOR YOUR VERY its cousin, the “disposable” coffee cup, to cease and desist. I was inspired to write this column which is about as disposable as nuclear Besides, Styrofoam is a closed-form by an incident that occurred a couple of OWN BOTTLE waste. extruded polystyrene foam, while the weeks ago. BUSTER’S WINE & LIQUOR Notice that I did not write “Sty- material from which take-home boxes, We dined in a very nice restaurant 191 S. Highland St., $20 rofoam,” because Dow Chemical Co. coffee cups and packing fillers is made and unable to finish my braised short POPLAR PIKE WINE & SPIRITS ribs with root vegetables and parsnip doubtless employs batteries of lawyers is expanded polystyrene foam; it’s about 9330 Poplar Pike, Germantown, $20 to make certain that their trademark is time you knew. puree, I said that I would like to take not infringed. Once in a wine column The point is that ecologically speak- the leftover portion home. The waiter Forest hill wine merchants I wrote that a sauvignon blanc had the ing, from the initial manufacturing 9087 Poplar Ave., Germantown $20 “snap, crackle and pop” of crisp acidity, process to the final sad landfill resting DOGGY BAGS, CONTINUED ON PAGE 33 32 February 25-March 2, 2012 www.thememphisnews.com Week of 2/20/12 - 2/26/12

The Weekly

Crossword Edited by Margie E. Burke The Weekly Crossword by Margie E. Burke ACROSS 1 2 3 4 5 6 7 8 9 10 11 12

1 Iffy attempt 13 14 15 5 Unwanted email 9 Way off 16 17 18

13 First-rate 19 20 21 14 "Candid Camera" request 22 23 15 Antitoxins 24 25 26 27 28 16 Notion 17 Bamboo 29 30 31 32 33 34 muncher 35 36 37 38 18 Gemini, for one 19 Stocks slump 39 40 41 42 21 Keyed up 43 44 45 22 Composer Cole 23 Silly person 46 47 48 49 50 24 Silky synthetic 51 52 53 54 55 27 Word after sex or status 56 57 58 29 Spotted cat 59 60 61 31 Work for 32 Recede, as the 62 63 64 tide 35 Two, for one Copyright 2012 by The Puzzle Syndicate 37 Christening observance 3 Over again 36 Engine 47 Renegade 39 Hawaiian 4 Tall, skinny guy component 48 Met production garland 5 Intelligence, 38 Widespread 50 Sandwich 40 Enjoy a book slangily outbreak cookie 42 Portray 6 Conjunctivitis 41 False teeth 52 Tapestry thread 43 Touched down 7 City council 43 One of two evils 53 Fluctuate 45 Church member 44 Unearth 54 Auspices contribution 8 Entree item, 46 Hunt illegally 55 Start to sink 46 Introduction often 49 Encroachment 9 Tear into 51 Klutz's cry 10 Fake, as an 52 It rises after a injury good rain 11 Light-bulb gas Answer to Last Week's Crossword 56 Gets older 12 Like 4-down 57 Musical exercise 14 Train for a bout WITNESS CASSIA 58 Nativity trio 20 Clothing WASHABLE ANALOG 59 Medical embroidery ADLIBBER LOCATE discovery 23 Like carbon or DEER WIELD GAS 60 Abstain from nitrogen SOP ORIEL 61 Eye part 24 Stir up ACETAL URN OBIT 62 Now ___ this! 25 Teen's woe BOX SALSA SPADE 63 Genealogy 26 Sasquatch kin HOTLINE NEMESIS diagram 28 Mr. Pitt OKRAS SIDLE TOT 64 Abnormal 30 New driver, READ HSN SAFETY growth often STOOD ERA 32 Blue-pencil BOT RUNUP MITT DOWN 33 Handel AVATAR LAHDIDAH 1 Gave voice to contemporary RECOIL GREENERY 2 Big fuss 34 Memory unit SNOOTY EARNEST

Sudoku Edited by Margie E. Burke  Edited by Margie E. Burke 12n-3p Difficulty : Easy HOW TO PLAY Each row must contain the   numbers 1 to 9; each column must contain the numbers 1     to 9; and each set of 3 by 3 boxes must contain the numbers 1 to 9.       Answer to Last Week's Sudoku                                    Copyright 2012 by The Puzzle Syndicate  www.thememphisnews.com February 25-March 2, 2012 33 happenings HAPPENINGS, CONTINUED FROM PAGE 30 :\c\Yi`k`\j Coming” Thursday, March 1, from 3:30 p.m. Theatre Memphis will host a scotch tasting to 5 p.m. at the Lipscomb Pitts building, 2670 to benefit the theater Thursday, March 1, at 6 Union Ave. Extended, suite 200. The semi- p.m. at the theater, the Clark Opera Memphis fe nar will focus on the new breed of American Center, 6745 Wolf River Parkway. Tickets are worker flooding the work force – Millennials. $150 per person. For tickets, call 682-8323 or Cost is free. Email [email protected]. visit www.theatrememphis.org. Isabel Wilkerson, author of “The Warmth of Madison Line Records will hold a launch :XemXj Other Suns” and the first African-American party Thursday, March 1, at 7:27 p.m. at Vis- woman to win the Pulitzer Prize, will speak ible Music College, 200 Madison Ave. The   T B M L  Thursday, March 1, at 7 p.m. at the University launch party will celebrate Memphis’ newest of Memphis’ Fogelman Executive Conference full service, not-for-profit record label and will Center, 330 Innovation Drive. The event is free showcase six of the label’s artists. Tours of but seating is limited. To R.S.V.P., visit www. the Madison Line office will be available with facinghistory.org/communityconversations or live music from 7:27 p.m. to 10 p.m. at 287 call 425-1776, ext. 223. Madison Ave. The event is free and open to the Gc\Xj\Af`eLj public. Rhodes College will host a lecture, “Today’s M  3, 2012
r 7:00PM Economy: Why Are We Here and Where’s the The Buckman Arts Center at St. Mary’s Exit,” by East Carolina University economics School will host a performance by the Lula BROOKS MUSEUM OF ART professor Dr. Randall E. Parker Friday, March Washington Dance Theatre Friday, March 2, 2, at 4 p.m. in Blount Auditorium of Buckman at 8 p.m. at Buckman, 60 Perkins Extended. H D’  D r

M  J C Hall. The lecture is free and open to the public. Cost is $25 with discounts available for students and seniors. For tickets or for more L  S A The arts information, call 537-1483 or visit www.buck- P  E   P P    A » manartscenter.com. The Haitian Art Auction at Café Ole will be held Saturday, Feb. 25, from 5 p.m. to 8 p.m. Theatre Memphis will present “Circle Mir- TO MAKE RESERVATIONS, at the restaurant, 959 S. Cooper St. The event ror Transformation” through March 4 at the MAIL CHECK TO: will include live music by Frank Montelone, free theater, 630 Perkins Road Extended. Call 682- appetizers and a cash bar with all proceeds 8323 or visit www.theatrememphis.org. Jodi Varner going to The Haitian Project. Call 210-7463 or 8[d`jj`fe1$75 8793 Somerset Lane visit www.haitianproject.org. The Circuit Playhouse will present “Spring Germantown, TN 38138 Awakening” Friday, March 2, through March Make checks payable to Brooks Museum League The Memphis Symphony Orchestra will 25 at the theater, 51 S. Cooper St. For more present “Classical Mystery Tour: A Tribute to For more information contact: information or tickets, call 726-4656 or visit OR VISIT BROOKSMUSEUMLEAGUE.ORG the Beatles” Saturday, Feb. 25, at 8 p.m. at the www.playhouseonthesquare.org. Melyne Strickland Where you can also make reservations online Cannon Center for the Performing Arts, 255 [email protected]/901.581.4122 N. Main St. For tickets, call 537-2525 or www. The Buckman Performing & Fine Arts Cen- memphissymphony.org. ter at St. Mary’s School presents “Nature: Its Colors and Shapes – Paintings by Musette The Germantown Performing Arts Centre Morgan and Ceramics by Christine Ruby” will present a performance of “Swan Lake” by at Buckman, 60 Perkins Extended. The art the Moscow Festival Ballet Sunday, Feb. 26, at will be on display through April 20. For more 7 p.m. at GPAC, 1801 Exeter Road. For more in- information, call 537-1483 or visit www.buck- formation or tickets, visit www.gpacweb.com. manartscenter.com.  A3;7

DOGGY BAGS, CONTINUED FROM 31 />@7:#63/:B61/@3@34=@;6SOZbVQO`S`ST]`[`S[OW\aOV]bb]^WQeWbV\Se `cZSaO\R`SUcZObW]\abOYW\USTTSQbSOQVgSO`bV`]cUV  !ES¸ZZbOYSOZ]]YObbVS W[^OQbbVSZSUWaZObW]\WaVOdW\UO\ReVObeSQO\Sf^SQbW\    ! took the dish away and returned in a few and develop bacteria within two hours, so minutes with the leftovers contained in a once you leave the restaurant, the viability 8C<3%;=<3G;/@93BABVSW\bS`\ObW]\OZ\ObW]\OZO\RZ]QOZSQ]\][WSaVOdS tidy little cardboard box. window closes rapidly. If you go to a movie PSS\c\RS`b`S[S\R]ca^`Saac`SaW\QSBVS5`SOb@SQSaaW]\]T & 'ES¸ZZbOYSO Well, hooray, I thought, none of this or to a bar after dinner and the food sits in Z]]YObV]ebVSSQ]\][gWa`SQ]dS`W\UO\ReVObbVS[O`YSbaVOdSW\ab]`ST]`caW\   tacky, environmentally catastrophic poly- the car for another few hours, don’t take a /C5CAB ACAB/7B3;03@ 0CA7<3AA=463/:B61/@36SOZbVQO`S`S[OW\a]\S]TbVS ^`W[O`gR`WdS`a]TSQ]\][WQRSdSZ]^[S\bW\;S[^VWaES¸ZZbOYSO\W\RS^bVZ]]YObbVS kitchen, so the sauce had soaked into the seem to crave, thereby eliminating the W\Rcab`gWbaQVOZZS\USaO\R]^^]`bc\WbWSaO\RWba]cbZ]]YT]`bVS`Sab]T  O\R  ! cardboard, turning the whole thing into a necessity for unfinished meals and sub- soggy, unappetizing mess. sequent doggy bags. Sometimes I sit in a <=D3;03@ 1@3@3D73E4=@31/ABEWbVOT]Qca]\Q][[S`QWOZ`SOZSabObS This incident illustrates what Brandon restaurant and can’t believe the amount of ]TTWQSW\Rcab`WOZ`SbOWZO\R[cZbWTO[WZgeS¸ZZbOYSOZ]]YObV]eSOQVaSQb]`VOaTO`SR Rc`W\U  O\ReVObQO\PSSf^SQbSRW\  ! O’Dell, president of O’Dell Restaurant food I’m expected to eat or the price I’m Consulting, said is the disadvantage of tak- expected to pay for it. aS[W\O`a[S[^VWaROWZg\SeaQ][ ing home unfinished food. “There is a movement afoot in the “‘Doggy bags’ for leftovers are one restaurant industry to serve smaller por- of the least favorite aspects of serving tions,” O’Dell said. 3OQVaS[W\O`eWZZTSObc`SOYSg\]bSa^SOYS`T]ZZ]eSRPgO\W\bS`OQbWdS customers for restaurant owners,” O’Dell “Diners are becoming more health RWaQcaaW]\eWbVO^O\SZ]TW\Rcab`gZSORS`a/Q]QYbOWZ`SQS^bW]\eWbVbVSa^SOYS`a said. “When food goes out the door, they conscious, and restaurants who capital- O\R^O\SZWabaeWZZT]ZZ]ebVS^`SaS\bObW]\ have no control over how it is stored, ize on this trend are gobbling up market 4]`W\T]`[ObW]\]\bVSaS[W\O`a]`a^]\a]`aVW^]^^]`bc\WbWSa^ZSOaSQ]\bOQb reheated or served. They lose control over share. Innovative owners are seeing this 2]\4O\QVS`Ob' # &# &!]`RTO\QVS`.[S[^VWaROWZg\SeaQ][ the quality altogether. ‘Leftovers’ are a bad trend and capitalizing on it by shrinking representation of the restaurant’s food.” portion sizes, listing calorie counts on And speaking of how leftovers are their menus and shifting their marketing  A3;7

opinion

More Work Needed What Does Memphis Mean? Last week we explored Friends job of asking ourselves why we love our Before May Referenda for Life Corp., which is an organization city and then sharing those moments, helping people affected by HIV/AIDS live as well. well. This week let us focus on one ques- So, we have started recording inter- unicipal school districts chairwoman Barbara Prescott is right to tion that is helping our community cre- views with various leaders, focused on may be a good idea. ask what will happen if a Germantown ate a powerful narrative and the subject of Memphis. Our But what passes municipal school system has a surge in a shared voice: “What does goal is to put together a nar- for a plan to launch students who live within Germantown at- Memphis mean to you?” rative that will spotlight what such school systems is tending those public schools. Do the stu- This question has taken makes our city so unique and Mdangerously deficient and a disservice to dents in unincorporated Shelby County on a new meaning for me special and to capture that the suburban voters who are being asked get pushed out? over the last few years. It spirit from Memphians them- to embark down the road to such school Attendance zones change over time has been amazing to wit- selves. So far, we have been districts in a set of referenda in May. to reflect population shifts. In this case, ness the reaction of guest blown away with heartfelt There are serious doubts that a mu- such a shift would mean the consolidated speakers that we bring in for Jeremy Park responses. nicipal school district can be funded with countywide school system would be Lipscomb Pitts Breakfast giving back There are many common a half-cent on the local sales tax rate or a building schools next to those in a mu- Club events. They are so themes, like home and family, 15-cent property tax hike. nicipal school system. moved by our warm hospitality, genuine big-city opportunities with small-town And while many suburban parents What happens to county schools that nature, sense of values and dedication to values, world-class cultural arts, sports, favor a school system of buildings within are in unincorporated Shelby County? community, that they have become our the nation’s largest urban park, top- their city or town borders for school age Suburban mayors got some very good friends and champions for Memphis, in ranked zoo, short commute, fine dining, children living within those boundaries, free legal advice from planning commis- the process. barbecue, music and being one of the that’s not what is being planned. Those sion member Christine Richard, FedEx Manny Ohonme, founder of Sa- nation’s most giving cities. behind the move to municipal school dis- Corp. general counsel, who predicted maritan’s Feet, travels the world and sets Having lived and worked in many tricts should be more upfront about that. several legal challenges to the municipal Memphis as the example of how leaders large cities, I love and appreciate the The goal is to create school districts school districts. Richards also predicted a can come together, humble themselves Memphis charm, set of values, and that allow children in the county out- judge would be hard pressed to define a and wash the feet of impoverished chil- support system that you do not find side Memphis to continue to attend the municipal school district as anything be- dren, providing them with new shoes and elsewhere. Every city has issues, but the schools they attend now. That means yond a school system within the borders more than 600 Collierville high school age of a municipality. renewed hope. difference lies in how the citizens come students would continue to attend Hous- The student numbers and the funding Richard Sheirer, who was in charge of together to solve them. ton High School. And it means several that follows those students clearly won’t the 9/11 cleanup in New York City, was so I am proud to say that Memphians hundred high school age Bartlett students produce the money necessary to float a moved by Memphis that he sent us the are rolling up their sleeves and starting a would continue to attend Arlington High municipal school district. flag that flew over New York, commemo- movement. We are standing at the edge School. County residents fearful of a merger rating the 10th anniversary of the three of a renaissance, as we align resources Every one of the five municipal school with Memphis City Schools have been attacks on our country. and set out to unleash our global power. district plans outlined in the Southern vocal in their insistence that they would Digger Phelps spent 45 minutes talk- I would love for you to be a part of the Educational Strategies LLC reports relies be willing to see their taxes go up to form ing on national television about his trip to effort by emailing me “what Memphis on cooperative agreements not only a municipal school district. Memphis and the Stax Music Academy. means to you,” so we can share it with among the suburban towns and cities. But there comes a time when elected These speakers, who travel all over the world. the world, are spreading “Memphis Love.” They also rely on such agreements with leaders have to show some leadership and Jeremy Park, director of communica- Recently, we started capturing these the countywide school system. What hap- tell the truth about what that means and tions at Lipscomb & Pitts Insurance and pens if the web of agreements doesn’t fall stop being pushed by powerful local senti- testimonials to create an archive for director of the Lipscomb & Pitts Breakfast into place? ment that they have helped to stoke with everyone to see and share. We realized in Club, can be reached at jeremyp@lpinsur- Transition Planning Commission generalities and a shocking lack of detail. the process that we need to do a better ance.com.

Calvary Waffle Shop Again Answers City’s Prayers

GOD’S SAUSAGE. with Boston, or with pie for that matter, the comforting liturgy flows from the “You might just be a copywriter,” and with enough booze in there that kitchen and its rich tradition is shared Brick Muller said, staring down at the they ought to stick a little umbrella in at table. Would-be kings, queens and piece of paper I’d just handed him. On it the whipped cream and call it a specialty heirs apparent to our commerce, politics was an ad idea I’d just pounded out on drink. Wonderfully eggy and oily mayon- and jurisprudence sit elbow-to-elbow the 1948 Royal typewriter he was paying naise and tartar sauce, chicken hash and with our hoi polloi, with our characters, MEMPHASIS me to use as a copywriter. The fact that dan conaway corn sticks, shrimp mousse and chicken legends and pretenders all in common this was his first recognition that I might salad, tomato aspic and chicken noodle praise of greased, salted, sugared, and be one was gratifying since I’d already All because I had some terrific soup, spaghetti and rye bread, corned floured conversation. been there for nine months. sausage for lunch in a church basement beef and cabbage. Up there, I once heard one of those The headline on that ad was “God’s across the street, talked my way into the And, of course, signature waffles – famed preachers, John Stone Jenkins, Sausage.” kitchen, and found out it was Southern pried by campaign-seasoned veterans address the question of whether or not Brick owned a Memphis ad agency Belle – the only sausage good enough in from a battery of vintage irons – and the God answers prayers. “Well of course and was desperately trying to get the 1972 for the Calvary Episcopal Church aforementioned sausage – not formed God answers prayers,” he said, “but very attention of Southern Belle, a Mississippi Waffle Shop, a Memphis institution dat- into patties but into small cannonballs. often the answer is no.” Down here, to- meat packing company, rumored to be ing back to 1928. Ironically, the Calvary Waffle Shop is day, the answer is yes. The Waffle Shop looking for something new. The idea on W.C., Elvis, Jerry Lee, Marguerite, open only during Lent, and I give up the is open. that piece of paper got the agency in B.B., Al, Otis, Rufus, Justin – and the stuff it serves 325 days a year to get to I’m a Memphian, and I’ll have the the door for the pitch. The ad never ran Memphis song that is a Waffle Shop sal- these 40. salad plate. – God and sausage together being a bit ad plate. Clarence Saunders, Kemmons Up in the church, famed preachers Dan Conaway, a lifelong Memphian, too spicy even for them – but it got their Wilson, Fred Smith – and the Memphis from across our city and land mount the longtime adman and aspiring local char- attention, I got Brick’s, and an iffy job original that is Waffle Shop fish pudding. pulpit for the Calvary Lenten Speak- acter in a city known for them, can be turned into a career. Boston cream pie that has nothing to do ers Series. Down here in the basement, reached at [email protected]. www.thememphisnews.com February 25-March 2, 2012 35

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