Public Consultation Results & Key Themes

PUBLIC CONSULTATION RESULTS & KEY THEMES

RIVERSIDE WALK ENHANCEMENT STRATEGY NOVEMBER 2014 Image 1: Riverside Walk Master Plan Executive Summary

Executive Summary Headline points of interest The City is planning for the future by preparing a strategy for A number of themes emerged from the responses, including: environmental enhancements along the Riverside Walk. The strategy • The importance of providing an accessible and direct route objectives aim to create an attractive, vibrant, better connected along the Riverside Walk; and accessible walkway with improved public spaces for people to • The importance of increased provision and enhanced open/ enjoy. green spaces; and A ten week public consultation was undertaken from 19 May to • The importance of achieving a good balance between vibrant 25 July 2014 focused on those people who live, work, study and and quiet areas . regularly travel through the area. 450 consultation leaflets were posted to local residents and businesses in the area and a further 760 emails were sent to individuals with an interest in the area This report outlines the different methods of consultation used, their containing a link to an online survey and the draft strategy on the effectiveness and an analysis of the key findings of the consultation. City of London’s website. As well as analysing the formal responses to the consultation leaflet, Exhibition displays, website information, articles in newspapers and emails, letters, online surveys and on-site attitude surveys; the report magazines, social media, posters at strategic locations on the City’s summarises feedback gathered informally during the consultation Riverside Walk and pedestrian attitude surveys were all used to raise on social media and face-to-face discussions at exhibitions and awareness of the consultation. meetings. In total, 309 formal responses were received during the consultation, showing a general support and enthusiasm for the strategy.

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 3 Public Consultation Results & Key Themes

RIVERSIDE WALK ENHANCEMENT STRATEGY 4 CITY OF LONDON CORPORATION Contents

Contents

Executive Summary 3 Appendices 30 Appendix 1 - Leaflet returns 30 Context 7 Appendix 2 - Email responses 32 Appendix 3 - Letter responses 54 Scope of the Consultation 9 Appendix 4 - On-site Survey Analysis 62 Map of the consultation area 10 Appendix 5 - Online survey 74

Method of consultation 11 Appendix 6 - Online survey detailed analysis 80

Consultation Responses 16 Online survey 16

Email, leaflets, letters 24

On-site Survey 28

Key Themes 28 Accessibility and connectivity 28

Open spaces and greenery 28

Pedestrian experience 28

Cycling 28

Historic Character and relationship to the river 28

Other comments 29

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 5 Public Consultation Results & Key Themes

RIVERSIDE WALK ENHANCEMENT STRATEGY 6 CITY OF LONDON CORPORATION CONTEXT

CONTEXT This report provides a summary and analysis of the findings of the Riverside Walk Area Enhancement Strategy revision public consultation, undertaken by the City of London between the 19th May and 25th July 2014. The aim of the consultation was to ascertain user responses to the aims and objectives set out in the Draft Riverside Walk Area Enhancement Strategy 2014.

The area enhancement strategy for the Riverside Walk was first adopted in 2005 by City of London Corporation. This provided for the projects in the Strategy to be implemented in phases as funding became available.

Between 2005 and 2014, over 16 projects have been implemented, with more schemes in the pipeline. The Riverside Walk has been transformed into a greener, more accessible and popular route. However, there are still issues to be addressed and there Image 3: Paul’s Walk is pressure for change in the area, as well as opportunities for further enhancements to be realised. The Riverside Walk Area Enhancement Strategy is being reviewed and updated to address the remaining areas in need of enhancement, and to bring the document up to date with current policies.

New developments will provide opportunities for creating new spacious and accessible public spaces, together with a continuous

Riverside Walk. They should be encouraged to provide cafés and Image 2: Grant’s Quay restaurants along the Riverside Walk, adding to its vibrancy and helping to develop it as a destination

This consultation sought views from a wide range of the area’s workers, residents, visitors and occupiers, on current use and potential future improvements.

Image 4: Millennium Bridge

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 7 Public Consultation Results & Key Themes

RIVERSIDE WALK ENHANCEMENT STRATEGY 8 CITY OF LONDON CORPORATION Scope of the Consultation

Scope of the Consultation Map of the consultation area The formal public consultation was launched on 19 May and closed on 25 July 2014, giving a ten week period to respond. The consultation was aimed at those people who already work, live, visit and study in the area and also at those who travel through the area regularly. The purpose of the consultation was to solicit feedback on the proposed vision for the next 15-20 years of the Riverside Walk. It was also to raise awareness in the area about the proposals and the progress on developing change in the area since the first Area Strategy was adopted in 2005. The defined consultation area within the City is outlined in image 5.

Image 5: City of London Consultation Boundary for the Riverside Walk

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 9 Public Consultation Results & Key Themes

Method of Consultation The public consultation webpage was also promoted on the City of Leaflet London homepage for the first 3 weeks and the last 2 weeks of the consultation period. Every residential and business/occupier address point within the area shown in Image 7 was posted a consultation leaflet (image 11/12) to inform them of the draft strategy proposals. 411 leaflets were posted to these local stakeholders and an additional 50 leaflets were sent to specific stakeholders with an interest in the Riverside Walk area. Approximately a further 800 leaflets were issued at events and exhibitions, left in the Guildhall entrances, the Guildhall Library, the Barbican Library and at Walbrook Wharf. 9 leaflets were returned, Image 6: A screen-shot of the Visit the City Twitter Page. giving a response rate to this method of consultation of less than 1 % and representing a total of 3% of the total responses received. This shows a growing trend in alternative methods of response being more popular by our stakeholders. The distribution of the leaflets ensures that we meet standard requirements for consultation awareness.

Online survey An online survey was set up on the City of London website as an efficient method to broaden the reach of the consultation to the widest possible audience. A link to the online survey was emailed out to a consultation database of 600 email addresses of people who work, live or have an interest in the area. An additional 160 emails were sent out by Living Streets to their database of City based contacts. 116 surveys were subsequently completed and submitted. This survey represented the majority of the responses received and represents 38% of the total responses.

Informal feedback: social media and conversation Additional public views were collated even when not formally Image 7: A screen-shot of the City of London Corporation submitted to the City, through monitoring social media sites such Facebook Page. as Twitter and blog sites, and capturing views expressed verbally at exhibition events and meetings. Image 8: A screen-shot of the Riverside Walk website.

The consultation was also regularly advertised on the: The City’s website • City of London Corporation Facebook account; The most used formal response mechanism was the online survey, • Visit the City of London Facebook account; which was hosted on the City of London’s website. • @Cityoflondon Twitter account; and The City’s website had the draft strategy and the public consultation leaflet, both approved for consultation by the Streets and Walkways Awareness of the consultation On-Site • @Visitthecity Twitter account. Committee. Image 8 captures a snapshot of the web-page. Two different methods were employed on-site along the Riverside There were 1155 visits to the Riverside Walk Area Enhancement Walk to raise the public’s awareness of the consultation and to alert Strategy public consultation webpage over the course of the them to the opportunity to give their feedback. consultation period.

RIVERSIDE WALK ENHANCEMENT STRATEGY 10 CITY OF LONDON CORPORATION Scope of the Consultation

Media awareness Articles were published in the: SUMMARY OF CONSULTATION RESPONSES • City View; • City Resident magazine (image 10); and Online survey • City Eshots. 116 responses

Events with stakeholder groups 2 cityresident Emails sent to the Riverside Walk Inbox Officers exhibited a mobile display ofNews the proposals at the: 28 responses (5 key stakeholders) • City Wide Resident meeting (23 June); and • Department of the Built Environment’sWhat’s User Panelnew? (16 July) Letters sent to the Environmentalcityresident Enhancementis produced by team the City of London, provider of Welcome to the cityresident and how to keep6fit: responsesbody (4 keylocal stakeholders)government, policing and a summer edition. and mind. range of services for the Square Mile and beyond. Methodology and StructureThis issue looks into another Finally…Leafletsdon’t miss sentthe Guildhallto the Environmental Enhancement summer full of music, cultural School 2 for 1 tickets offer for the teamIf you would like a summary of this events with the City of London broadway musical, Grand Hotel. newsletter in another language or Festival and plenty of ideas to Enjoy! 9 responsesan alternative format such as Braille, For the purposes of this report, responses have been analysed as keep you and the whole family large print or audio tape, please five different data sets, correlating withinspired the fiveand responseentertained. categories cityresident contact us. detailed above. The online survey and on-site pedestrian attitude Public Relations Office On-Site questionnaire responses have been analysed both quantitativelyLearn more about and howqualitatively,the City’s City of London whilst responses from emails and key consulteeslibraries offer containso much onlymore than PO Box 270, Guildhall 150 responses just books and have your say on London EC2P 2EJ qualitative data. The quality of the responses received was high, with the latest City developments. 020 7332 3099 many expressing detailed thoughts andFind suggestions.out more about Throughoutrecycling, [email protected] this report, quotes have been used to thehighlightenvironment, the rangecharity of viewsevents www.cityoflondon.gov.uk expressed. Developing the Riverside Walk

The City is planning for the future by preparing a strategy for environmental enhancements along the Riverside Walk Image 9: The display on the way-finding signs which forms part of the Thames Path National Trail.

These methods included: The strategy objectives aim to create an attractive, vibrant, better connected and • five posters displayed at strategic locations in the vicinity of the accessible walkway with improved public Riverside Walkway on the City’s information way-finding signs, spaces for everyone to enjoy. which notified passer-by’s about the public consultation exercise proposals and what changes you would More information (see image 9); and To aid the development of the strategy we like to see in the area. 020 7332 3155 want to ensure that this area will meet the www.cityoflondon.gov.uk/ • a pedestrian attitude survey which was carried out along the needs of City residents and workers, so we You can comment on the strategy by riversideconsultation Riverside pathway by Living Streets. This informed the users about want to know what you think about the emailing us at [email protected] the public consultation as well as gathering feedback from them (see appendix 4) City VisionImage2050 10: Public– ConsultationWhat will featurethis in themean City Residentto magazine.you?

The City Vision 2050 project, initiated by the To understand this challenge, five City’s Transport and Sustainability Forum, consultative workshops have taken place to looks at the challenges and opportunities come up with innovative ideas and the City will face and examine how the City understand what the City will be like as a can build on its strengths and continue to place toRIVERSIDElive, work and visit inWALK2050. ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION deliver world class services up to 2050. The results will be shown at the June 11 resident meeting and cityresident will report A horizon scanning project examining back in the next issue. resilience can make a valuable contribution to a vital debate at a local, regional, national and More information international level. cityvision2050.blogspot.co.uk Public Consultation Results & Key Themes

Riverside Walk Enhancement Strategy RIVERSIDE WALK The City of London seeks your views on a A more spacious and better Public Art, Activities and Events Lighting, Paving & Seating Greenery and Biodiversity ENHANCEMENT STRATEGY strategy for environmental enhancements connected walkway • Improve the vibrancy of the area and • Maintain good quality, energy efficient and • Plant trees and introduce planting where along the riverside walk which forms part • Widen the walkway where possible to encourage the use of the riverside walk consistent lighting along the riverside walk possible to provide shade, soften the of the Thames Path National Trail. create more space for the increasing for public events and activities where environment and enhance biodiversity • Ensure that enhancement schemes include numbers of pedestrians that use the area appropriate, for instance as part of the City This is a revision of the original strategy for the appropriate lighting improvements and • Preserve and enhance the areas of London Festival or Thames Festival. Install area that was adopted in 2005 and has resulted • Encourage future developments install festoon lighting where appropriate where planting is already in place artworks, including temporary installations, in the completion of 16 improvement projects to to provide a spacious and better to inspire the use of the riverside as a • Illuminate bridges and landmarks • Install irrigation systems and introduce date. The revised strategy addresses remaining connected riverside walk with cultural route and add interest to spaces where appropriate sustainable urban drainage systems appropriate active frontages areas in need of enhancement and brings the where possible to mitigate flood risk • Promote the use of the walkway as • Create a continuous riverside walk document up to date with current policies. • Provide a more direct route along part of the Thames Path National that is consistent in its quality and • Incorporate green roofs and walls the riverside that does not divert Trail and also as a destination appearance by using a limited palette where appropriate to strengthen the The strategy objectives aim to create away from the riverfront of high quality materials and particularly biodiversity corridor along the riverside an attractive, better connected and • Increase the vibrancy of the walkway York stone to pave the walkway accessible walkway with improved Accessibility by installing sport and play equipment public spaces for people to enjoy. where appropriate, including temporary • Good quality and accessible seating will Further details: Department of the Built Environment City of London Corporation Guildhall PO Box 270 London EC2B 0ZY • Establish of a fully accessible walkway installations whilst taking into account be included in all enhancement schemes and improve the accessibility of If you require any further information on Key objectives are as follows: the need to protect the amenity of connecting routes to the City, these proposals please contact Melanie • The establishment of a fully accessible local businesses and residents Blackfriars Bridge lighting Charalambous on 020 7332 3155. particularly by replacing stepped & art - completed project walkway which provides a direct route sections of walkway with ramps and along the riverside with enhanced installing lifts where appropriate What happens next? Proposed Queenhithe Steelyard Passage connections to the rest of the City • Introduce measures to discourage illegal mosaic - on going project lighting improvement The strategy will be assessed in light of the - completed project • The creation of new and the redesigning cycling and prevent skateboarding comments received and revised to take these Fold here of existing green spaces for people to views into account where possible. • Incorporate appropriate signage, stop and enjoy the Thames, as well as handrails and surfacing in to enhance the biodiversity of the City enhancement schemes riverside and to mitigate flood risk • Improvement of the cohesion and vibrancy of the riverside, particularly Fishmongers Hall Wharf with proposed ramp - on going project by encouraging new developments to provide a spacious riverside walk with appropriate active frontages Sculptural stone bench at Grant Quay - completed project

(No stamp needed) To view the strategy, and to have your say, please visit: Fold along dotted line Fold along dotted www.cityoflondon.gov.uk/riversideconsultation

Thank you for your time Thank you for your A hard copy of the strategy is available to view at: • Barbican Library • Planning Reception of the Guildhall, North Wing, Basinghall St • Guildhall Library, Aldermanbury

St Magnus the Martyr Church enhancement & London Bridge staircase proposal - on going project Angel Lane recent improvements - completed project ramp proposal - future project

Image 11 : The public consultation leaflet

RIVERSIDE WALK ENHANCEMENT STRATEGY 12 CITY OF LONDON CORPORATION Scope of the Consultation

(No stamp needed) To view the strategy, and to have your say, please visit: Fold along dotted line Fold along dotted www.cityoflondon.gov.uk/riversideconsultation

St Magnus the Martyr Church enhancement & London Bridge staircase proposal - on going project Angel Lane recent improvements - completed project ramp proposal - future project

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 13 Public Consultation Results & Key Themes

Public realm Covered / enclosed routes Green spaces - planted / lawn Comment Form: Your views and suggestions are important to us. Green roofs / terraces Please use the space below to express your views Private open spaces - not accessible to public and return it by Friday 25th July 2014, no postage stamp is required.

You may also submit your comments by email to: 3 [email protected] 2 Blackfriars Bridge Foreshore 1 Figures 3A, 3B, 3C and 3D show the current site and provide illustrations of our design proposals. Further Related documents: information on the development of our design can be found in the Design development report. Design

Figure 3A: Photo of the site – before the works

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5 2 3 4 7 Please provide your contact details so that we may fully assess the results of the consultation and follow up suggestions. The City of London complies with the Data Protection Act 1998 in managing personal information. All contact details will be used solely for the purposes of consultation. No details will be passed to any third party and all details will be 6 destroyed at the end of this consultation. If you have any queries about how your personal information is managed by us, please write to Data Protection Officer, 1&2. Thames Tideway Tunnel - Blackfriars Department of the Built Environment, City of London, PO Box 270, Guildhall, London Bridge Foreshore and Retail Space EC2P 2EJ. Please specify if you represent a company or any other group. • Project developed by Thames Water as part of the Thames Tideway Tunnel Name: sewer system construction Address: 5. Montague House and Dark House Walk • Creation of a new foreshore structure with a large high quality public space 3. White Lion Hill • Open up and re-landscape the enclosed with seating and planting garden to improve the connection to • Close the street to vehicles and 4. Bell Wharf Lane the Thames and views of the river Contact details: • Encourage public art or events install a temporary green park 7. Custom House in the new public space using green roof technologies • Improve lighting, way-finding, paving • Improve accessibility by replacing 6. Old Billingsgate Market • Remove the railings to the car park and access for pedestrians the steps with a ramp integrated • Construct a new pavilion/cafe to activate • Improve access to the riverside • Re-pave the area to create and re-landscape to create a with the new layout of the space the public space and provide facilities walk for all pedestrians • Incorporate art and historic a high quality space new publicly accessible space interpretation where appropriate • Provide additional seating and • Introduce retail units in the space under • Consider a new pedestrian crossing • Provide movable planting pots, tables • Provide tables, chairs and space planting, including a lawn the bridges to make better use of the area at Puddle Dock with a direct • Re-clad the ceiling and enhance and chairs to allow the flexible use of the for public art to enliven the area and add vibrancy to the walkway connection to the riverside the pedestrian environment • Provide space for public art or events space by the public, where appropriate Department of the Built Environment Image 12: The public consultation leaflet

RIVERSIDE WALK ENHANCEMENT STRATEGY 14 CITY OF LONDON CORPORATION Scope of the Consultation

Figure 3A: Photo of the site – before the works

5 6 7

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 15 Public Consultation Results & Key Themes

Consultation Responses Question 2 Objectives for the Riverside Walk If you ticked ‘Other’ above please specify how you found out about Question 3 this consultation. Online Survey What do you think works well along the Riverside Walk at the Overall there were 22 respondents that chose ‘other’ in Q1. moment? Question 1 The most popular category included 8 people who listed their work The most common themes raised were: place who had distributed information to staff. The City of London’s How did you hear about this consultation? (please tick all that apply) - 35 respondents (19%) mentioned the view of the river and the E-shot and ‘by an email forwarded by a friend’, both received 5 proximity of the river as their favourite element of the walkway. This was a compulsory question and so had a base of 116 responses. respondents. Chart 1 shows the number of responses to each - 18 respondents (10%) felt that the absence of traffic on the riverside method. makes it very pleasant.

The most popular methods chosen were all electronic based, - 15 respondents (8%) highlighted the greenery on the Riverside Walk including Twitter, websites and emails. as successful. Of the non- electronic methods used to raise awareness, the posters - 15 respondents (8%) cited quiet spaces and the sense of tranquillity along the Riverside Walk and the City magazines were the two most compared to the busyness of the Southbank. effective tools. - 11 respondents (6%) mentioned the seats and benches. - 10 respondents (6%) judged the accessibility and the connections as good. - 10 respondents (6%) mentioned the recent improvements on Paul’s Walk and Grant’s Quay as being good designs. - 9 respondents (5%) felt that the riverside is well maintained and cleaned. - 7 respondents (4%) raised the architectural heritage of the walkway Other 22 as their favourite element. Webiste 21 - 7 respondents (4%) mentioned the opportunity to walk on a long stretch of quiet footway by the River as a positive element. Facebook 3 - 7 respondents (4%) had negative comments, not being able to identify any successful element on the walkway. Twitter 4

Email 51 Some other comments mentioned the safety (2), the lighting quality (4), the information provided on the walkway (3), the fact that it Display in the foyer of your buliding 2 was on the sunny side (4), the sport equipment provided (3) or the Display along the riverside walk 6 few café/restaurants present (4) as their favourite elements of the walkway. City Resident article 5 Some respondents confused the north bank and the Southbank, giving comments on the Southbank events. Cityview 9

Local newsletter /newspaper 3 Of the 113 survey respondents, only 2 didn’t provide an answer to this question. Leaflet 2

Chart 1: Modes of communication to reach respondents (Q1)

RIVERSIDE WALK ENHANCEMENT STRATEGY 16 CITY OF LONDON CORPORATION Consultation Responses

Question 4 Question 5 Question 6 What does not work well along the Riverside Walk at the moment? What do you want to see more of along the Riverside Walk? If you ticked ‘Other’ above please specify what you want to see more of along the Riverside Walk Of the 116 respondents to this open question, the most common This question had multiple-choice answers, allowing respondents to themes raised were: choose more than one answer. On the 116 survey respondents, 32 provided an alternative answer to question 5. The most popular recommendations included: - 67 respondents (29%) highlighted the diversion of the walkway from the river as the main problem of the Riverside Walk. - 6 respondents mentioned the need for an interpretation board With 96 and 83 responses respectively, more trees / plantings and about the history along the walkway. - 18 respondents (8%) mentioned the lack of way-finding on the more seating were the most chosen answers. Riverside Walk. - 5 respondents felt that the diversion from the river was the biggest With 53 and 51 responses, retail/bars/restaurants/cafés and Artworks issue. - 16 respondents (7%) felt that the access blocked off by the were the two other favourite elements chosen to add to the Riverside developments on the riverside, such as Sugar Quay, was a main Walk. - 4 respondents wanted a cycle lane on the riverside, to segregate issue. cyclist from pedestrians. Finally, events and play features received 28 and 17 response - 15 respondents (7%) suggested the lack of retails, café or restaurants respectively. - 3 respondents would like to include cycle parking or better cycling along the walkway as their main issue. facilities near to the riverside. - 15 respondents (6%) raised concerns about the cyclists using the - 3 respondents wanted to see wider public spaces on the walkway. Of the 26 respondents who ticked the box ‘other’, 6 of those had not walkway, clashing with pedestrians. chosen any of the previous options. - 2 respondents mentioned the need for public toilets on the - 12 respondents (6%) highlighted the width of the Riverside Walkway Riverside Walk. being too narrow in some sections.

- 12 respondents (6%) expressed the need to improve the access to Some other respondents would like to see more wayfinding, the Riverside Walk with pedestrian crossings and links with pedestrian better lighting, drinking fountains, sports facilities on the Thames, bridges on the City side, as well as improvements to the connections Chartand facilitiesTitle to make the walkway a destination. One comment from the different bridges linking to the Southbank. highlighted to need to redevelop the vacant buildings such as Series2 - 12 respondents (6%) mentioned the lack of good quality furniture on Sugar Quay and Baynard House. the walkway. - 11 respondents (5%) highlighted the conflict between joggers and Other 29 pedestrians as a main issue.

- 9 respondents (4%) raised concerns about the lack of bins and Events 28 maintenance.

Artworks 51 A few other respondents mentioned the safety (7), the lighting (7), the lack of greenery (7), the poor design quality (5), the absence of view (5), the lack of vibrancy (4), the lack of step free access (3), the Trees / Planting 96 lack of drinking fountains (3) and the need for toilets (1) as problems on the Riverside Walk. Play features 17

Only one respondent was not able to identify any problems on the riverside. Retail / Restaurants / Bars / Cafés 53

Seating 83

Chart 2: Potential features respondents would like to see in the area (Q5)

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 17 Public Consultation Results & Key Themes

Question 7 Question 8 The City has developed the following objectives for the Please provide any other comments that you have about the Enhancement Strategy. Please rank these objectives by priority from objectives for the Riverside Walk Enhancement Strategy. 1 to 6 (with 1 being most important and 6 least important) On the 116 survey respondents, 37 provided a detailed qualitative The objective of providing a more direct route along the riverside comment in this section. The most popular themes highlighted was ranked by the respondents as the priority, with 69 of the included: respondents ranking it as their first, and 22 as their second, main - 8 comments related to cyclists, with 5 of them mentioning the need objective. Only a few respondents gave it a lower ranking. to enforce illegal cycling along the walkway. - 7 respondents mentioned the importance of promoting cafés / The second priority objective is to provide a more spacious walkway bars / restaurants along the walkway instead of retail use, as well as with 44 respondents giving it their first choice, 31 respondents their preferring independents traders rather than chains. second choice and 16 respondents their third choice. Few other - 5 respondents mentioned the need to deliver all the proposals at consultees rated it in another position. the same time. - 3 respondents mentioned the importance of preserving the quiet Plant trees and planting where possible has been ranked as the third spaces. most important objective of the Strategy. - 3 respondents highlighted the issue of keeping the walkway safe in the future. The fourth priority objective is to establish a fully accessible walkway, - 3 responses related to events on the walkway, with 2 of them being followed by improving the vibrancy of the area and encouraging against having any. more retail / cafés. - 2 comments mentioned the need for more greenery Promoting the use of the Riverside Walk for events, activities and public art has been rated as the lowest priority objective of the Strategy objectives. Some other consultees would like to see running lanes along the river, more access points, a coherent design and the inclusion of a beach. Other responses were not in favour of a redesign of the existing places/spaces or had specific queries regarding rough sleepers and litter along the walkway.

Provide a more Provide a more Establish a fully Promote the use Improve the Plant trees and spacious direct route accessible of the riverside vibrancy of the planting where walkway along the walkway walk for events, area and possible riverside activities and encourage public art more retail/café uses where appropriate

Chart 3: Ranking of the objectives of the Riverside Walk Enhancement Strategy (Q7)

RIVERSIDE WALK ENHANCEMENT STRATEGY 18 CITY OF LONDON CORPORATION Consultation Responses

Blackfriars Bridge Foreshore and Retail Space Question 9 What do you think about this proposal? On the 115 respondents to this question, 102 (89%) were positive comments and 13 (11%) were negative. The most common themes included: - 25 comments mentioned the retail use, with 18 not being in favour of retail on the walkway. - 16 respondents wanted to see more greenery in this section. - 15 comments preferred independent traders rather than chains in this location. - 14 respondents wanted to see more cafés and restaurants. - 10 respondents would like to see more seating provided. - 5 comments highlighted the need for event spaces. social enterprise - art/craft spaces - a daily market - no chain 15 - 4 comments raised the issue of maintenance and cleansing for the future. suitable here? 1 - 4 respondents mentioned the need for good access to this area. events space 5 - 4 respondents wanted to see a quiet space in this section instead of cafés / bars. innovative lighting 1

more seatings 10

Some other comments mentioned the need for more toilets on the swimming pool 1 walkway (2), issues regarding traffic noise of this section (2), reduce traffic on the adjacent road (1), better lighting (1), the need for a cyclists 1 swimming pool (1), more facilities for cyclists (1) and whether a café/ restaurant/retail unit was suitable in this location (1). health and noise issue 2 toilets 2

maintain / clean 4

Negative access - connect 4 11% more greenery 16

more of a quiet zone 4

less traffic on adjacent road 1

more café / bar 14 Positive 89% no retail 18

more retail 7

Chart 4: Support of the proposal for Blackfriars Bridge Foreshore and Retail Space(Q7) Chart 5: Comments for the proposal for Blackfriars Bridge Foreshore and Retail Space(Q7)

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 19 Public Consultation Results & Key Themes

White Lion Hill Question 10 What do you think about this proposal? On the 116 respondents to this question, 103 (89%) were positive and 12 (11%) were negative towards the proposal. The most popular themes included: - 15 respondents would like to see this proposal permanent and not only temporary. - 12 comments questioned the feasibility of this proposal regarding the impact on the traffic on adjacent roads. - 8 respondents wanted to see more seating provided in this section. - 8 comments would like to see more greenery and trees in the design. Chart Title - 7 respondents highlighted the need for more facilities for cyclists. Series1 - 6 comments related to access and connectivity to and from this section. health and air quality 1

- 3 respondents wanted to see less greenery on this section for add ecological features 1 maintenance issue. - 3 respondents wanted to see more artworks. bins 1

bar / café 1 Other respondents referenced the highline in New York (2), said that they would like to see a café / bar (1), needed more bins (1), wanted add artworks 3 to see more ecological features (1) and mentioned the impact reference to high line NYC 2 elsewhere on air quality by the removal of traffic from White Lion Hill (1). access - connection 6

less greenery - maintenance issue 3

Negative more greenery - trees and planting insdead of grass 8 11%

seating / bench 8

develop the whole area 11

traffic - why closing ? 12

Positive Cyclist - space for it 7 89%

why only temporary? 15

Chart 6: Support of the proposal for White Lion Hill (Q10) Chart 7: Comments for the proposal for White Lion Hill (Q10)

RIVERSIDE WALK ENHANCEMENT STRATEGY 20 CITY OF LONDON CORPORATION Consultation Responses

Montague House and Dark House Walk Question 11 What do you think about this proposal?

On the 115 respondents to this question, 93 (81%) were positive and 22 (19%) were negative comments on the proposal. The most common themes raised included: - 17 respondents suggested leaving the section as existing. - 13 respondents wanted to see more trees in the design. - 8 comments mentioned that the design could be improved, with a feeling that it wasn’t ambitious enough. - 8 respondents welcomed the creation of a new ramp for improved access. - 4 respondents wanted to see more play equipment. Chart Title - 3 respondents raised issues about cyclists’ facilities. Series1 - 3 respondents mentioned the need for more seating. view on the river 1 - 2 comments highlighted the lack of bins. - 2 respondents suggested better lighting. history information 1

bins 2 Other consultees mentioned the need for more historical information, the improvement of the view of the river with raised seating, and bar / café 1 the need for more bars/cafés. Another comment referenced to the difficulty in crossing Lower Thames Street.. lighting 2

play equipment 4

leave at it is 17

Negative flyover bridge 1 19% more trees - shade 13

seating / bench 3

cyclist 3 Positive 81% less stairs - ramp access 8

design can be improved 8

Chart 8: Support of the proposal for Montague House and Dark House (11) Chart 9: Comments for the proposal for Montague House and Dark House (11)

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 21 Public Consultation Results & Key Themes

Custom House Walk Question 15 Question 12 Please choose if you are a: What do you think about this proposal? Of the 116 respondents to the online survey: Negative On the 116 respondents to this question, 113 (97%) were positive 3% - 53 were City workers comments and 3 (3%) were negative comments on the proposal. The - 26 were city residents most popular themes raised included: - 18 were Visitors for leisure - 10 respondents welcomed the removal of the fences. - 3 were Visitors for business - 7 comments mentioned the narrowness of the walkway at the - 1 city student moment. - 4 respondents wish for more seating. 13 respondents ticked the “other” box and two respondents didn’t - 4 comments highlighted the need for more greenery. provide information to this question. - 3 respondents wanted to see bars / café in this section. Positive - 2 comments were related to the potential flooding of the area. 97%

Other comments raised mentioned the need for more events and Chart 10: Support of the proposal for Custom House Walk (Q12) artworks, the inclusion of some steps down to the waterfront,

Student within Other, 13 facilities for cyclists and the maintenance of the area. the City, 1

City Resident, 26 events 1

Visitor for leisure, step down to waterway 1 18

flooding 2

Visitor for business, 3 artworks 1 City worker, 53

bar / café 3

Chart 12: Respondent to the online survey (Q15) narrow at the moment 7

fences 10

Question 16 more greenery 4 If you chose other, please specify

seating / bench 4 On the 13 respondents ticking “other” to the previous question the responses were former City residents (4), 3 part of specific groups (3),

cyclist 1 living locally (2), City guides (2), and travelling through the area (2).

clean / maintain 1 Chart 11: Comments for the proposal for vCustom House Walk (Q12)

RIVERSIDE WALK ENHANCEMENT STRATEGY 22 CITY OF LONDON CORPORATION Consultation Responses

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 23 Public Consultation Results & Key Themes

Overall 9 emails, 3 leaflets and a letter mentioned the need for 4 emails highlighted environmental and sustainability issues, 3 of Emails, leaflets and letters more greenery along the Riverside Walk with tree and planting to which specifically reference to improving air quality. enhance the biodiversity of the walkway: “We feel that the Riverside In addition to the 116 respondents who participated in the online Walk has the potential to become a world class public space; and 3 emails and 1 leaflet highlighted the lack of bins in the area, survey, an additional 28 people emailed comments and thoughts the commitments to improving accessibility, to more green spaces, resulting in litter being displayed in the planters. directly to the City’s Environment Enhancement team. Moreover, to improve the vibrancy and cohesion, and to promoting the 6 people sent a letter and 9 people sent back the comment form Riverside Walk, will all contribute to this aim.” from the leaflet directly to the City of London Corporation. Unlike 3 emails were received in relation to the narrow width of much of the the online survey, which was structured to gather participant 7 emails, 2 leaflets and 1 letter mentioned the need for more Riverside Walkway. feedback on both the draft strategy’s overarching principles and amenities on the Riverside Walk, with a good balance between spatially specific proposals, most emails received were particularly vibrancy and quiet spaces. A couple of emails highlighted that focused and issue specific. Below is a summary of the main issues the City needs to offer another offering to the Southbank, with less highlighted within the email responses, placed in order of most to activity: “It is considered there is a real opportunity within this section least frequently occurring issues. of the riverside to create a vibrant and cohesive public realm.”

9 responses, from the emails and letters, to the strategy proposals 8 emails and 1 letter expressed the need to improve the access to were received from key stakeholders, from whom the City had the Riverside Walk from across the river: “Further pedestrian crossings specifically sought expert views. These stakeholders had a particular of the Thames would also be welcome from the City to Southwark, and relevant interest in the Riverside Walk area’s future. These similar to the popular and well-designed Millennium Bridge and the stakeholder consultees were: walkways to the north and the south of Hungerford Bridge”

• Environment Agency; 6 of the emails received referred to issues regarding cycling, with 3 of • DP9; (agent for Montague House) them considering that not enough provision is made for cyclists and • Thames Water; proposed to use the walkway as a cycle route: “Lower and Upper Thames Street is one of the most cycle unfriendly stretches of road • English Heritage; in the City. I don’t think it is not too much of an exaggeration for it • Custom House; to be called a death trap for cyclists. Given this I am not surprised that many cyclists would choose to cycle along the riverside path “It is considered there is a real opportunity within • London River Services; instead.” this section of the riverside to create a vibrant and • Port of London Authority; cohesive public realm.” The other 3 raised concern about conflict between cyclists and • Natural England; and pedestrians along the Riverside Walk: “I am pleased that you are anxious to stop illegal cycling, this is a major concern of mine and I • Transport for London; would be in favour of preventing this.”

2 leaflets and 3 emails mentioned the diversion of the walkway from the river as well as the discontinuity of the river walk due to re- developments blocking it off: “The pathway on the river side of Sugar “It’s good to see explicit reference to access Quay remains closed even though construction of the new building improvements and inclusive design.” adjacent to the Tower of London is complete.”

3 emails, 1 letter and 1 leaflet mentioned the historic character of the area and the need for more historical information boards to be located to highlight it.

RIVERSIDE WALK ENHANCEMENT STRATEGY 24 CITY OF LONDON CORPORATION Consultation Responses

“We are very encouraged to see this ambitious new plan we are pleased to see the plans to widen the walkway and provide new public spaces at each of Custom House, Dark House Walk and at the Blackfriars Bridge foreshore.”

“We feel that the Riverside Walk has the potential to become a world class public space; and the commitments to improving accessibility, to more green spaces, to improve the vibrancy and cohesion, and to promoting the Riverside Walk, will all contribute to this aim.”

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 25 Public Consultation Results & Key Themes

On-site survey Blackfriars Custom House Between the 25 June and 10 July 2014, an on-site survey was carried Of the 40 respondents for the area next to Blackfriars Bridge, the The biggest attractions for the 25 respondents of this section were the by Living Streets, a national charity. favourite features of the respondents are the greenery (15), the proximity to the River Thames (8), its views (7), the atmosphere of this seating provided (13), the views of the river, the architectural features area (3) and the cleanliness of the area (3). The survey sought to find out what people felt about specific sections (8) and the relaxing environment of the area (8). of the Riverside Walk as well as the walk in its entirety. A total of The main problems of the area raised were the number of joggers 150 responses were captured, undertaken at the future site of the Respondents mentioned the general poor aesthetic appeal of using the area and the conflict with the walkers (4), the narrowness Blackfriars Bridge Foreshore, Paul’s Walk/White Lion Hill, Dark House this section (8), the noise from the surrounding road (7), the lack of the walkway (3) and the visual appeal of the area (3). Walk, Old Billingsgate Walk, and Custom House Walk. of bins (5), the general darkness/poor lighting (4) and poor level of cleansiness of the area(5) were the main issue raised by the respondents for this section of the walkway. The survey captured data about the types of users of the walkway: Riverside Walk Overall workers, leisure visitors (which included tourists and recreational Of the 150 respondents, the most common themes raised about walkers), those passing through (which captured those walking Paul’s Walk / White Lion Hill positive aspect of the area were the views that the walkway offers through the City from/to Tower Hamlets/Westminster) and City of Of the 35 respondents in this area, the most common positive with architectural features (45), the proximity of the River Thames London residents. themes raised about this area were the proximity to the River Thames (23), the generous number of places for relaxation (23) and the (14) its view (7), the greenery provided by the recently completed During the course of conducting these surveys, business cards and segregation from the traffic (21) offering a good pedestrian route schemes (9), and the segregation from traffic (6). leaflets about the Enhancement Strategy were distributed to passer- (22). by’s. In addition to this, Living Streets also wrote an online blog about The main concerns in this area were the congestion (10) due to the the consultation and emailed 160 people from their database of narrow walkway (4) and the conflict with joggers (5). City based stakeholders to raise awareness of the strategy and invite The main problems of the Riverside Walk raised by the respondents people to respond. were the breaks in the walkway (25) such as Globe View, the conflict Dark House Walk between joggers and walkers (20) generating congestion (9), the lack of seating (8), the narrow sections (7) and the lack of bins (6). The favourite features mentioned by the 21 respondents answering this question were the views of the river, the Shard and the Southbank (9), the provision of seating (8) and the quiet and relaxing Of the 150 respondents, 77 wanted to see more greenery on the aspect of this section (4). riverside, 66 preferred more seating, 52 wished for more historical Concerns were raised about the conflict between joggers and information boards. More amenities on the walkway were also walkers (3) as well as the view of the river being obstructed by the raised as an issue such as cafes (46), bars (26), bins (14) and toilets planters (2). (4). Additional artworks (39) were also mentioned by the survey respondents. Old Billingsgate Walk The way finding doesn’t seem to be an issue as out of the 150 Of the 27 respondents for this area, the most common themes raised respondents, 85% found it easy to get to the Riverside Walk. about the positive aspect of the area were the ability to sit on the stairs and fences (10), the views provided on the walkway (9) as well as the public access to the area (5). Finally, 48% of the respondents wanted to see more quiet spaces The main concerns mentioned by the respondents for this section in the area to provide a different experience to the Southbank, 9% were the lack of public seating (9) and the private use of the preferred vibrant spaces and 41% wanted the right balance of both courtyard reducing the width of the footway (7). vibrant and living spaces.

You can find the full report in Appendix

RIVERSIDE WALK ENHANCEMENT STRATEGY 26 CITY OF LONDON CORPORATION Consultation Responses

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 27 Public Consultation Results & Key Themes

Open spaces and greenery Key Themes The Draft Strategy has been re-worded to highlight the importance A number of key themes emerged from across all the consultation The consultation confirmed the importance of open and of proposing a good balance between vibrant and quiet spaces responses, within the comments from the online survey, the green spaces to the City community. 96 of the 116 respondents with appropriate amenities for people to enjoy the riverside. emails, letters, leaflets and the on street survey. This section of the online survey mentioned that trees and planting were This feedback has been forwarded to the Policy and Planning thematically addresses the qualitative responses received. something that they wanted to see more of on the walkway. teams at the City of London Corporation for information and will be reviewed as part of any relevant projects that arise Overall there is strong support for change along the Additionally, widespread support was received for the enhancement of the existing open spaces within the strategy from this revised Strategy, or any future re-developments on Riverside Walk. The majority of respondents support the Riverside Walk. The Draft Strategy has also been amended all the proposals developed in the strategy. area. The proposed greening and public space projects received strong encouragement, with 97% of respondents to highlight the importance of cultural connections to visitor These key themes are detailed below. showing positive support for the Custom House proposal, destinations such as the Tower of London and St Paul’s. 88% for White Lion Hill, 85% for the Blackfriars/Thames Tunnel spaces and 80% for the Dark House Walk improvements. Cycling The recently completed schemes were also highly Accessibility and connectivity One of the other main themes raised during the appreciated and respondents mentioned that they would public consultation was regarding cycling. Within all the comments received during the public like to see future projects having similar design elements. consultation, almost one third of respondents mentioned A few respondents commented that the draft strategy did not the diversion of the walkway from the river as the main account adequately for cycling needs, and proposed that the problem of the Riverside Walk. The walkway being blocked In order to take those comments on board, the revised walkway be used as an alternative safer route for cyclists. Draft Strategy has been amended to further emphasise the off by current re-developments is also a key complaint. With a contrary view, 15 respondents raised concerns importance of green spaces along the Riverside Walk. The A large proportion of responses expressed the need to improve about the conflict between cyclists and pedestrians delivery plan of the strategy has also been updated to ensure the access to the Riverside Walk from the City, with pedestrian along the Riverside Walk and respondents were that the greening projects are given greater priority. crossings and links to pedestrian bridges, as well as the supportive of greater enforcement on the walkway. connections to the different bridges linking to the Southbank. In response to these points, it is important to recognise the nature of Pedestrian experience the Riverside Walk which has been designed as a relaxing walking route and forms part of the Thames Path National Trail. Bringing a Additionally a significant number of responses were received in The consultation confirmed that many respondents would like a good vehicle (including a cycle) onto the City Walkway is a breach of relation to the narrow width of much of the Riverside Walkway, balance between vibrancy and quiet spaces. Several comments the City Walkway Byelaws, liable to a fine of £20 upon conviction. particularly at Custom House. The proposal of widening the footway were received about not wanting the north bank to become like A cycle superhighway is proposed on Upper and Lower Thames where possible was therefore welcomed by the respondents. the Southbank in terms of the high levels of activity and crowds. Street that aims to provide improved and safer facilities for cyclists. Additionally, 52 respondents to the online survey mentioned The hope is that this will mean fewer cyclists will use the walkway the importance of having active frontages on the walkway to Strong support was also noted for proposals to improve in the future. However, it is also acknowledged that there is an develop the Riverside Walk as a destination rather than a route. accessibility along the walkway, as well as highlighting the enforcement issue in respect to cycling on the Riverside Walk. It is need to implement inclusive design into future schemes. This Specific comments were also raised about the nature of the intended for this to be the subject of a separate report, as it is outside would be consistent with the recently completed environmental amenities present on the walkway. Respondents mentioned the of this strategy’s remit, concerning the possible introduction of Fixed enhancement schemes, which were made fully accessible. importance of promoting cafés of restaurants instead of retail use, Penalty Notices through collaboration with London Councils. as well as preferring independent traders rather than chains. 83 online survey respondents, as well as few emails and letters, raised In response to the above points, the revised Draft Strategy Historic Character and relationship to the river comments regarding the lack of seating on the walkway, and would emphasises the need to improve the accessibility and like to have seating raised up with views of the river, such as the Some comments about the historic character and the connectivity of the Riverside Walk as a main objective. It has one provided in the recently completed scheme at Paul’s Walk. relationship to the river arose from this public consultation. been made clear in the document that all new developments Indeed, 35 of the online survey respondents and 68 of the on- should maximise the walkway and public space provision Finally, the integration of play equipment, artwork or events street respondents mentioned the proximity of the river and the to ensure a comfortable and well-connected walkway. on the walkway was well received by the consultees. view of the river as their favourite element of the walkway.

RIVERSIDE WALK ENHANCEMENT STRATEGY 28 CITY OF LONDON CORPORATION Key Themes

The consultation also confirmed the importance of maintaining the historic character of the area and ensuring a high quality built environment. The provision of more historical information boards were mentioned in a few responses. These points will be taken on board in the development of the public realm schemes.

Other comments There were a few other comments on specific points, such as the lack of provision of public toilets, which were highlighted by a few respondents. Similarly, 18 online survey respondents mentioned inadequate signage along the Riverside Walk, often relating to the unclear status of private areas. Finally, value for money considerations were raised by a few respondents regarding the cost implications for the proposals. In response to these points, there will be further consideration of the provision of public conveniences along the walkway, particularly in light of planned changes through the Thames Tideway Tunnel project. There are also opportunities for additional retail units to provide facilities through the community toilet scheme. Signage will be updated as projects are implemented and value for money will be addressed through individual project reports.

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 29 Public Consultation Results & Key Themes

Appendix 1 Leaflet Returns

ID Positive Feedback Negative Feedback Questions Recommendations

The plans all look excellent and are a valuable However, I have had to tolerate a hard core It is important that greenery at ground level is kept a addition to this region army of rough sleepers on Thames riverside priority, so that the concrete glass brick and stone (city section) including Upper Thames do not overwhelm. 1 Street and am very concerned that the area will become elevated as a number one destination for the homeless whether though circumstance or choice

Upgrading Bell Wharf lane is a waste of More greenery and pedestrian connectivity along money. It is used for rubbish trucks. the Riverside is desirable but more creative lighting and artwork is needed to bring it up to Southbank 2 standards.

Spaces seating and play areas that interest children will encourage more families and draw them across the river.

Some really interesting and exciting ideas, well 3 thought through and presented – thank you!

An excellent proposal. I am particularly pleased I trust that you will not ban vehicles from making a that the walkway now goes through glob view ‘U’ turn in Bell wharf lane and queens quay, and not an external walk 4 way. I am also pleased to see that you propose to brighten up bell wharf lane – long overdue.

Excellent idea. Deserves all the support you can get. With relation to Custom House, I will 5 offer whatever support I am able to and do taking into account the occupier requirement for a secure site.

RIVERSIDE WALK ENHANCEMENT STRATEGY 30 CITY OF LONDON CORPORATION Appendix 1 Leaflet Returns

ID Positive Feedback Negative Feedback Questions Recommendations

Spaces seating and play areas that interest children will encourage more families and draw them across the river.

Some really interesting and exciting ideas, well 3 thought through and presented – thank you!

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 31 Public Consultation Results & Key Themes

Appendix 2 Email Responses

RIVERSIDE WALK ENHANCEMENT STRATEGY 32 CITY OF LONDON CORPORATION Appendix 2

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 33 Public Consultation Results & Key Themes

From: From: To: Riverside To: Riverside Subject: Consultation feedback Subject: Riverside Walk Enhancement Strategy - Public Consultation Date: 01 June 2014 23:52:22 Date: 03 June 2014 11:30:57

Dear City of London, Why not bring back the London River Park Scheme?

As a resident at Sir John Lyon House for several years now I have gone through your proposals to enhance the northern walkway with keen interest. Kind regards

There are two aspects I would like to point out: 1. One of the most unpleasant areas of the walkway is the are surrounding Cory Environmental's refuse section next to the Thames. While the stench of litter is tolerable during wintertime, it is absolutely impossible to ignore during warm summer days. If there is any way to improve this aspect of the Northern pathway, I think it would be well received by passers by. 2. High Timber Street would be improved significantly if a hedge were created between Upper Thames Street and High Timber Street. This would take away some of the noise from the main road. While efforts have been made (and highly appreciated) with the planting of cherry trees, the area still comes across as a bit of a concrete jungle. In your strategy you mention New York's High Line as a source of inspiration - we have our own bridge connecting Queen Victoria Street to High Timber Street and the Thames, which could easily be upgraded into the City's own Mini Highline.

Thanks - any further questions, please just ask

RIVERSIDE WALK ENHANCEMENT STRATEGY 34 CITY OF LONDON CORPORATION Appendix 2

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 35 Public Consultation Results & Key Themes

In an effort to reduce Natural England's carbon footprint, I will, wherever possible, avoid To: Riverside travelling to meetings and attend via audio, video or web conferencing. Subject: Riverside Walk comments - TfL Walking Date: 06 June 2014 07:20:47 Attachments: City of London Riverside Walk comments.docx Natural England is accredited to the Cabinet Office Customer Service Excellence Standard Please find attached comments from TfL Walking on the Riverside Walk Strategy.

This email and any attachments is intended for the named recipient only. If Kind Regards. you have received it in error you have no authority to use, disclose, store or copy any of its contents and you should destroy it and inform the sender. Whilst this email and associated attachments will have been checked for known viruses whilst within the Natural England Principal Delivery Planner - Walking, Accessibility & Urban Realm systems, we can accept no responsibility once it has left our systems. Communications on Surface Strategy & Planning - Delivery Planning Natural England systems may be monitored and/or recorded to secure the effective operation of the system and for other lawful purposes. Transport for London, 11th Floor Yellow Zone 4, Palestra. 197 Blackfriars Road, Southwark, London SE1 8NJ. 84

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RIVERSIDE WALK ENHANCEMENT STRATEGY 36 CITY OF LONDON CORPORATION Appendix 2

From: City of London – Riverside Walk comments 06/06/14 To: Riverside Cc: Subject: Riverside Walk Enhancement • The Riverside Walk, as well as comprising part of the Thames Path National Trail, Date: 06 June 2014 10:38:38 also comprises part of Transport for London’s (TfL) Walk London Network, in this case also through the Thames Path. We would ask the City to recognise the role this Thanks for the opportunity to comment. I’ve looked at the full document in the Barbican Library. popular walking route plays in the wider strategic Walk London Network in all considerations relating to the riverside. Para 7.3.1.5. Are the Access Team happy with the proposed design of the cantilevered staircase linking London • Broad proposals to improve the quality, accessibility and directness of the Thames Bridge to Riverside Walk? I think it may be very confusing for visually impaired people. Path in this location are welcomed, as they will benefit pedestrians generally and Thames Path users specifically. Para 7.3.2.1. The Blackfriars Bridge foreshore appears to have stepped access to Embankment roughly opposite John Carpenter Street, but no step-free access until the western end of the new development, where the • The vision for a more accessible, higher quality, greener, vibrant and better known downward slope of Embankment means that access is level. It would be helpful if signage by the steps pointed riverside walk are supported. to the step-free access further along. • Proposals to enhance permeability between the riverside and the rest of the City, overcoming the severance created by road corridors are supported, including further Para 7.3.2.10. At Custom House, there’s a proposed raised forecourt with steps down to the walkway at the tree line. Will there be step-free access too? new at-grade crossing facilities. • TfL believes it is essential to improve access to the riverside for pedestrians on the Para 7.4.2. It’s good to see explicit reference to access improvements and inclusive design. Thames Path wherever possible. As existing inaccessible riverside sites are redeveloped, we strongly urge the City to ensure new buildings provide adequate Para 7.4.3. Any 'public art’ installations need to avoid creating hazards or obstacles for visually impaired people. riverside space for the Thames Path, reducing the need to divert inland around buildings. TfL recognises the excellent progress the City has made in this respect in recent years. Access Group member • Ensuring new developments have active frontages to allow pedestrians to dwell on the riverside walk is a positive move – TfL research at Grant’s Quay (referenced in the strategy) following the completion of the improvement scheme there clearly illustrates pedestrians value and appreciate improved riverside environments and spend more time in such places. • Proposals to achieve riverside consistency by improving public and private land together through materials, lighting and wayfinding signs are welcomed as this will ensure a higher quality experience for pedestrians. • The strategy rightly recognises that some sections of the riverside walk are currently inaccessible to impaired pedestrians. Every effort should be made to create a full accessible riverside walk that can be enjoyed by all pedestrians. • Proposals to improve connectivity between the riverside walk and City bridges are welcomed. These should ensure improved accessibility and quality of environment for pedestrians. • TfL recognises that the City has its own signing system, similar to TfL’s Legible London. TfL would welcome the opportunity to discuss greater cohesion between the systems for the benefit on riverside walk users. • TfL requests that any new signing introduced on the riverside walk highlights the route as the Thames Path trail. • The site specific measures proposed to enhance the riverside walk (e.g. Blackfriars Bridge foreshore and White Lion Hill green park) from a pedestrian perspective are exciting and offer real benefits for those on foot. • The riverside walk should be for pedestrians to enjoy without conflict, with cyclists using on-carriageway or alternative facilities. Enforcement of this is supported from a pedestrian perspective.

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 37 Public Consultation Results & Key Themes

From: Links with City’s Environmental Strategies To: Riverside Cc: The strategy should reference the content and aims of the – Subject: City"s Riverside Walk Enhancement Strategy - Public Consultation - Pollution Control Team Date: 10 June 2014 11:04:13

· The City Air Quality Strategy 2011 – 2015 Additional comments:

· Chapter 4 of the document should reference air quality - both in terms of · The City of London Noise Strategy 2012 – 16 mitigation and reducing exposure.

· All public spaces should be designed to minimise public exposure to Tranquil Spaces poor air quality, particularly along the Lower / Upper Thames Street corridor.

· The document should emphasise that improving the riverside walkway The new draft open spaces strategy has a section on tranquillity in line with the Noise would help to divert people away from Upper / Lower Thames street which has Strategy, although in draft format it may state – highest levels of air pollution in the City ‘The City will identify opportunities for improving and enhancing the tranquillity and soundscape of its open spaces during the planning of enhancements or new spaces.’ · The document should reference the City responsibilities for improving public health The Riverside Walk Enhancement Strategy has no mention of tranquillity, this is an ideal time to consider any areas of the walkway as tranquil spaces or as a minimum look to enhance some of the open spaces. Thanks << File: Quietening_Open_Spaces_july2010_lower_res).pdf >> << File: City of London Quiet Zones - Final.pdf >>

Environmental Policy Officer Contaminated Land

Department of Markets and Consumer Protection As part of the City’s obligation to investigate whether there are areas within the City which require further investigation under part IIA of the Environmental Protection Act 1990, historic land uses which City of London Corporation may have given rise to contamination were identified using historic maps and mapped using GIS. The “Historic Land Use” layer within “Environmental Information” at PO Box 270, Guildhall http://www.mapping2.cityoflondon.gov.uk/public/compass.html shows that much of the historic land use along the river Thames could have given rise to contamination. This information should be borne London. EC2P 2EJ in mind during the re-development of this area to ensure the land is suitable for use and exposure to potential contamination mitigated.

Regards. Follow us on Twitter @_CityAir

Download the CityAir App for current information on air pollution in the City Chartered Environmental Health Practitioner

Team Manager – Pollution Control City of London Corporation ______From: Sent: 10 June 2014 10:20 To: Riverside Cc: Website: http://www.cityoflondon.gov.uk/pollutioncontrol Subject: City's Riverside Walk Enhancement Strategy - Public Consultation - Pollution Control Team

Please see comments below -

RIVERSIDE WALK ENHANCEMENT STRATEGY 38 CITY OF LONDON CORPORATION Appendix 2

From: From: To: Riverside To: Riverside Cc: Cc: Subject: City"s Riverside Walk Enhancement Strategy - Public Consultation - Pollution Control Team Subject: FW: Riverside Walk - Enhancement Strategy Date: 10 June 2014 10:19:54 Date: 25 July 2014 12:18:27 Attachments: Quietening Open Spaces july2010 lower res).pdf City of London Quiet Zones - Final.pdf

Dear Colleague, Please see comments below - Element 3 of the proposed strategy concerns the closure of White Lion Hill to vehicles and the potential introduction of a new pedestrian crossing at Puddle Dock. Links with City’s Environmental Strategies The property immediately to the North and West of White Lion Hill is Baynard House, 135 The strategy should reference the content and aims of the – Queen Victoria Street. The Freehold of this property is held by the City Fund as part of the City of London’s investment property portfolio and let on a long lease to British Telecommunications PLC until 2078. It is anticipated that within the next 5-15 years a · The City Air Quality Strategy 2011 – 2015 scheme to redevelop the property and surrounding site will be established. Any scheme will undoubtedly serve to enhance the local area not least by providing increased · The City of London Noise Strategy 2012 – 16 permeability between Queen Victoria Street and the River Walkway and improved public realm. However, to ensure that the City can maximise investment returns and deliver a scheme which truly improves the local environs then the inclusion of the land currently Tranquil Spaces occupied by White Lion Hill would be essential.

The new draft open spaces strategy has a section on tranquillity in line with the Noise The City Surveyor therefore proposes that if White Lion Hill is now considered as surplus Strategy, although in draft format it may state – highway then (subject to a permanent road closure order) it should be transferred to the City Surveyor’s Department and for the City Surveyor to then consider the possible ‘The City will identify opportunities for improving and enhancing the tranquillity and soundscape of its open spaces during the planning of enhancements or new spaces.’ temporary use of the roadway by the Department of Built Environment to provide a walkway on the strict proviso that any such use is temporary (formally documented as The Riverside Walk Enhancement Strategy has no mention of tranquillity, this is an ideal such) and that the development potential of the wider site be maintained. time to consider any areas of the walkway as tranquil spaces or as a minimum look to enhance some of the open spaces. Consideration of the current state of repair of the structure and liability for works required now or in the future will be necessary.

We look forward to receiving your thoughts. Contaminated Land Regards, As part of the City’s obligation to investigate whether there are areas within the City which require further investigation under part IIA of the Environmental Protection Act 1990, historic land uses which may have given rise to contamination were identified using historic maps and mapped using GIS. The “Historic Land Use” layer within “Environmental Information” at http://www.mapping2.cityoflondon.gov.uk/public/compass.html shows that much of the historic land use along the river Thames could have given rise to contamination. This information should be borne Senior Principal Surveyor in mind during the re-development of this area to ensure the land is suitable for use and exposure to Investment Property Group potential contamination mitigated. City Surveyors Department City of London Regards. www.cityoflondon.gov.uk

Chartered Environmental Health Practitioner

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 39 Public Consultation Results & Key Themes

RIVERSIDE WALK ENHANCEMENT STRATEGY 40 CITY OF LONDON CORPORATION Appendix 2

It is unfortunate that the historic City of London is the only riparian local authority within Greater Team Manager – Pollution Control London that does not include half of the River Thames and Riverside districts and Thames Path City of London Corporation within Conservation Areas, when its riverside and harbours are known to be the origin and centre of trade in our country, from Roman times to the Anglo-Saxon restoration of trade in the City, through to the development of the Port of London. Website: http://www.cityoflondon.gov.uk/pollutioncontrol Your enhanced Riverside Walkway is to be welcomed, particularly with regard to the completion of the Riverside Walk round the historic Scheduled Ancient Monument - Queenhithe, the earliest known Saxon Dock, dating from 886 AD.

The appropriate hard and soft landscaping, including tree-planting and mosaic tiles in the pathway, accompanying the work of Southbank Mosaics along the concrete flood-prevention wall, should enhance the area so that it becomes an area of quality and historic interest, appropriate for its status as one of the oldest and most important docks in the country. On the South Bank, opposite the entrance to Southwark Cathedral, the famous quotation by Sir Walter Raleigh is inscribed on the wall of the Thames Path:

'There are two things scarce matched in the Universe - The Sun in Heaven and the Thames on Earth.'

Sir Walter Raleigh 1552-1618

Perhaps this quotation could be inscribed on the north bank of the Thames Path also?

More 'local transactions', as found along the South Bank, would also be welcomed, thus improving the quality of the amenities along the Riverside Walk. Increased facilities for pedestrians to walk northwards into the City, crossing over the polluted traffic barrier - Upper and Lower Thames Street, which runs from Tower Hamlets to the West End, would also improve the quality and appearance of this part of the City and provide much- needed benefits and amenities for City dwellers and visitors. Regular clearance of garbage in Queenhithe Dock would also enhance the character and appearance of this length of the Thames Path.

Further pedestrian crossings of the Thames would also be welcome from the City to Southwark, similar to the popular and well-designed Millenium Bridge and the walkways to the north and the south of Hungerford Bridge.

I look forward with anticipation to the completion of the Riverside Walkway north of the Thames.

Best wishes,

former Chairman of Conservation Area Advisory Committee, City of London, former Chairman of City Heritage Society Member of Queenhithe Ward Club Liveryman of Worshipful Company of Pattenmakers

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 41 Public Consultation Results & Key Themes

From: To: Riverside Subject: Comments Date: 13 June 2014 18:21:12

I love what you is hopefully going to be achieve with the Riverside walk enhancement strategy.

A few suggestions on how I think it coudl be improved:

. Would it be possible to include fitness stations along the river so that people can exercise for free along the Thames?

. Include as many wildlife habitats as possible?

. Put more plants/ trees along the White lion Hill?

Please note I work for the City of London for the Investment Property Group.

RIVERSIDE WALK ENHANCEMENT STRATEGY 42 CITY OF LONDON CORPORATION Appendix 2

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 43 Public Consultation Results & Key Themes

RIVERSIDE WALK ENHANCEMENT STRATEGY 44 CITY OF LONDON CORPORATION Appendix 2

From: To: Riverside London River House, Royal Pier Road Subject: Riverside Walk Enhancement Stratgy - Public Consultation Gravesend, Kent, DA12 2BG Date: 04 July 2014 12:22:18

www.pla.co.uk Thank you for consulting the PLA about the City of London’s Riverside Walk Enhancement Strategy. I have

now had the opportunity to review the Strategy and I would like to make the following comments:

Figure 1 – It is questioned why the Riverside Walk extends to the mid point of the river when the bulk of it website: www.pla.co.uk is located on the land running along the bank of the River Thames and only small sections are located over ********************************************************************************** the River. This email and any files transmitted with it are confidential and intended solely for the use of the Policy context – given that Walbrook Wharf is a safeguarded wharf there should be a reference under individual or entity to whom they are addressed. If you are not the intended recipient, you are London Plan policy 7.26 to the protection of the safeguarded Walbrook Wharf for waterborne freight hereby notified that any use or dissemination of this communication is strictly prohibited, and asked handling use. to notify us immediately (by return email), then delete this email and your reply. Email transmissions cannot be guaranteed to be secure or error-free and PLA does not accept any

liability for any errors or omissions in the contents of this message. The Master Plan – the key areas of interest to the PLA are any enhancements that involves structures Any views or opinions presented are those of the author and do not necessarily represent those of potentially being placed over mean high water: PLA. ********************************************************************************** - Globe View Walkway - Blackfriars bridge foreshore - Queenhithe dock - London Bridge staircase

The PLA would wish to be consulted on any options that are being developed which involve the walkway being located over the River (including the creation of “lightweight, waterside connections under bridges” if these would extend out over the river). There will be a need for a river works licence from the PLA for any works which extend over Mean High Water and it will be necessary to ensure that any works do not have a detrimental impact on navigation, river regime and the environment.

The proposals for Cannon Street under bridge are noted, along with the fact that the project is on hold and it is a longer term aim. Given that Walbrook wharf is a safeguarded wharf which planning policy protects for river based cargo handling, should this project be progressed it will be necessary to demonstrate that any proposal does not impact on the viability of the safeguarded wharf for river based cargo handing uses.

7.4.2 – lighting strategy Early consultation should be had with the PLA about any lighting schemes, including the lighting of the bridges or the holding of events which might involve lighting in close proximity to the river. It will be necessary to ensure that any lighting does not have a detrimental impact on navigational safety or the ecology of the River Thames and it is recommended that this forms one of the principles of the lighting strategy.

Finally, as the strategy aims to encourage more people to access the riverside walk it is recommended that consideration is given to the existing provision of riparian life saving equipment and whether there are areas of deficiency. If any areas of deficiency are identified then the strategy should set out how these will be addressed.

I hope the above is of assistance to you.

Regards

Deputy Director of Planning and Environment Port of London Authority

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 45 Public Consultation Results & Key Themes

From: From: To: Riverside To: Riverside Subject: Riverside walk Enhancement strategy Public Consultation Subject: Riverside Walk Comments Date: 06 July 2014 23:28:16 Date: 08 July 2014 14:36:33

Dear Hallo I am a resident of Globe View. An initial statement in the strategy refers to “illegal cycling” along the Thank you for sending information about the proposed riverside walk developments. I am Riverside Walk – but from what I saw the strategy makes no attempt to basically in favour of the developments, particularly the planting of trees and shrubs and the address this problem. At the moment if you wish to cycle from Blackfriars provision of flower beds. Some of the new planting has been very successful and it greatly Bridge to Southwark Bridge (or vice versa) then it is extremely tempting to enhances the area. I am less sure about artificial grass as it may look unattractive after it has use the Riverside Walk. There just isn’t an alternative which could be been used for a while. described as anything other than dangerous.

I am pleased that you are anxious to stop illegal cycling, this is a major concern of mine and I Having received a copy of the leaflet describing the proposed strategy I would be in favour of preventing this. I also find the number of runners using the path to be an walked along that part of the path between Blackfriars and Custom House aggravation when walking. It may not be possible, but I wondered if runners could be restricted to a path on one side of the walk where it is wide enough for this? It is particularly threatening and have the following comments. when groups of runners are on the path with their trainer and start sprinting regardless of who · It was not clear how the new pedestrian crossing at Puddle Dock would is using the path at the time. Perhaps these groups could be restricted to quieter times of the fit in. day? · I completely agree that the high level terrace in front of St Magnus House is wasted. Currently it is a barren open space and unsurprisingly Littering is always a problem and I hate seeing the path covered in litter. Perhaps there could be there was no one there when I visited – on a sunny day. It could surely more bins and places for dog excrement? City of London does a fantastic clearing up job, but a be improved temporarily at very little cost. culture of prevention would be preferable. I trust these comments are of some use – overall I much enjoy the Riverside As a resident we would be concerned about noise and the use of loud music which hopefully will Walk and feel it adds a lot to the attraction of the City. be curtailed or restricted to certain hours.

I am less sure about the White Lion Hill proposal, as I don’t think this would work as a green park, perhaps better to allow people to walk down it, but to plant trees and have benches. It is often a wind tunnel and the surroundings are not pleasant enough for a green park in my view.

I hope these few comments are helpful,

Yours sincerely,

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From: From: To: Riverside To: Riverside Subject: Riverside Walk Subject: Riverside Walk Enhancement Stratergy Date: 14 July 2014 19:03:31 Date: 13 July 2014 21:06:00

At the recent Tower Ward meeting I spoke to a member of the planning team regarding the riverside walk. Dear , Thank you for your letter of 27 May 2014 and for the opportunity to comment. Occasionally on my way to work I will use this route to my office especially if there is an interesting ship moored alongside HMS Belfast. While the planned improvements can only I am very much in favour of the Riverside Walkway for pedestrians. However I would caution on the improve this route there are two areas which I feel need to be addressed. developments 1&2 at Blackfriars Bridge which appear, by way of a mini embankment, to narrow the River Thames and restrict its flow by a small amount.

The steps down from London Bridge, I appreciate space is limited and the steps need to be inside This in itself is unlikely to be significant under present circumstances, but with the predicted global warming the structure of the bridge. and rising sea levels there is a real chance of flooding which could be catastrophic. Is it worth adding to that risk for just a recreational area?

The pathway on the river side of Sugar Quay remains closed even though construction of the Moreover, it would set a precedent for further such non essential developments which could make the situation new building adjacent to the Tower of London is complete. much worse.

Regards Yours sincerely,

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 47 Public Consultation Results & Key Themes

From: To: e Subject: FW: Little Ship Club and RIverside Walk Enhancement Strategy Consultation Date: 16 July 2014 17 55:58 Attachments: image001.png

For info

From: Sent: 16 July 2014 16:31 To: Cc: Subject: Little Ship Club and RIverside Walk Enhancement Strategy Consultation

Our thanks to Councillor you and for coming to the Little Ship Club today to spend time with us and update us on Bell Wharf Lane works progress and current issues forming part of the City’s Riverside Walk Enhancement Strategy.

The Club would first like to congratulate the City for the steps already taken to thank you for the opportunity to comment on the details of the strategy. Improvements to and greater use of the Riverside Walk generally are of course most welcome.

Naturally we are fully supportive of the steps already taken to improve lighting, install bollards to prevent footway parking, the way finding improvements and progress on traffic orders to make the lane access only (and we hope also to prevent U-turns). The traffic orders will be monitored for their effectiveness by a ceiling camera. The said that the traffic signs would be rather large and that you would send illustration material of them.

We understand the orders are due to come into force in the next 6 weeks.

You indicated that TfL money has also been made available which would enable you to carry out paving and access improvements during the current financial year and that the footway will now be resurfaced with York Stone. We asked also that in view of this the phase 2 works be accelerated to complete the attractiveness of the Lane to pedestrians using the route to the Club and full connection of Upper Thames Street with Three Cranes Walk. You explained that the car park access would still have to be tarmacadam and the manoeuvring area linking the Lane with Walbrook Wharf would be surfaced with smaller paviors than the main footway link to The Club. We ask if possible that the works to ceiling lighting and recladding could also be undertaken as part of a holistic package.

You added that it was intended to replace the timber baulks in front of Walbrook Wharf with permanent kerbs. You explained that offices within the Richard Nightingale of the London practice Kilburn Nightingale may be contacted via their website http://www.kilburnnightingale.com/ Walbrook complex are due to be occupied by City police shortly which should increase surveillance of the Lane to ensure its safety

The consultation strategy sets out the following steps: We asked that further consideration be given to the design ideas drawn up by architects Kilburn Nightingale, including further interpretation of the route by

footway and even wall markings to show the progression from the waterside in Roman times adjoining Upper Thames Street, through the different stages of wharf reclamation to modern times as known from sub surface archaeology. (We explained that this is the narrowest point on the City’s Thames and BELL WHARF LANE – PHASE 1 therefore was long used as a ferry passenger terminal for cross river traffic. It would have been used from Three Cranes Wharf by Dick Whittington, Cardinal . Improvement of the lighting Wolsey, Thomas Cromwell for Thames crossings and passages and by players, staff and patrons of The Globe (and presumably other theatres) directly . Installation of bollards to prevent vehicle parking on the footway opposite the Club on in Southwark). . Way‐finding improvements . Traffic order to make the lane ‘access only’ . Paving and access improvements

BELL WHARF LANE – PHASE 2 . Art and interpretation . Ceiling lighting . Re‐cladding of the ceiling

We stressed that the Club sees itself as part of the City’s great maritime heritage and a continuing contributor to the life and diversity of the City as a player on the world stage. We naturally hope that the links forged with City representatives may continue to grow and flourish in the future.

Cllr Bill Fraser suggested that the Little Ship Club may wish to attend occasional public Q and A discussions held by the City once or twice a year and this offer was welcomed.

The proposed cycle superhighway plans by TfL are to be reconsulted on in the autumn following the recent decision to delay them and that the City and ourselves will be further consulted on these. We understand these will include significant works to Queen’s Place.

We understand that you are meeting the facilities tomorrow and we said we would be pleased to speak to him also in order to work with King and on other possible enhancements to the Bell Wharf Lane environment.

Finally thank you for providing us with a number of Riverside Walk leaflets for wider distribution to club members.

Kind regards

For Little Ship Club

RIVERSIDE WALK ENHANCEMENT STRATEGY 48 CITY OF LONDON CORPORATION Appendix 2

From: From: To: Riverside To: Riverside Subject: Consultation on riverside walk enhancement Subject: LRS response to Riverside Walk Enhancement Strategy Date: 18 July 2014 16:48:47 Date: 24 July 2014 12:00:53

Please find below the response from London River Services:

Dear Sir/Madam, Thank you for your letter dated 3 June 2014 inviting London River Services to comment Please find three comments below: on the City of London’s riverside walk enhancement proposals. London River Services is supportive of the strategy which seeks to promote an · The trees planted in March 2009 near Queenhithe/High Timber Street are very welcome attractive and accessible walkway beside the Thames. The aim of Transport for and are growing well. Given the built up and polluted nature of the area, I strongly advocate your suggestion of planting additional trees close to the Blackfriars underpass London’s (TfL) River Action Plan is to achieve the Mayoral aim of doubling river on Upper Thames Street. passenger journeys to 12million by 2020 and we are confident that these plans will help to improve the experience of seeing and travelling on the Thames in this area. · The walking area under Blackfriars bridge is still not pleasant, particularly at night (and worse since the additional entrance to Blackfriars station closed). I support the One area of the strategy that we would like to know more detail about is the proposal to introduce limited retail premises in the vicinity that would be useful to development of the White Lion Hill area. As part of the Thames Tideway Tunnel project walkway users, including visitors and residents. TfL’s Blackfriars Pier is being re-built and relocated to the east of Blackfriars Railway Bridge, as highlighted on the map you have provided. The detailed design for the · Where additional numbers of walkway users are expected, it is important to ensure that the flow of pedestrians remains possible. Peter's Hill can sometimes be chaotic, relocated pier is currently being developed along with that for the bankseat area. The particularly in the summer due to skateboarding and illegal street traders. interaction between the riverside walk and the bank seat is critical as this is the ‘front door’ to the pier where customers’ first impressions are formed. The riverside walk Many thanks. enhancements should reflect this and create a seamless connection between land and Best regards river that is inviting and accessible to all. What is more as we work to improve integration between river services and other transport interchanges in the Capital, the pier and its location should be clearly visible with wayfinding signage on the riverside path and in surrounding streets and transport facilities. In order to ensure consistency the Legible London signage system should be ******************************************************************** used to provide maps and directional signage to help people find their way quickly and easily. We would also be interested to know where contractor vehicles would be This email (including any attachments) is confidential and may be privileged. It may be permitted to park when carrying out work on the new Blackfriars Pier. read, copied and used only by the intended recipient. If you have received it in error, It was also noted in the accessibility section of the strategy that measures will be please contact the sender immediately by return email. Please then delete both emails and introduced to discourage cycling on the riverside walk. Cycling is a transport mode do not disclose their contents to any person. We believe, but do not warrant, that this which is regularly used by the public to reach our piers and we would want to make email and any attachments are virus free. You should take full responsibility for virus sure that the ability remains for this to still be the case for Blackfriars Pier. Also, the checking. Ashurst reserves the right to monitor all email communications through its Blackfriars Bridge foreshore and retail space area is a location that TfL would consider networks. If the content of this email is personal or unconnected with our business, we for a cycle hire docking station so it may be helpful to factor in allowance for such accept no liability or responsibility for it. considerations at this stage. I look forward to hearing more information from you regarding the above points, and it Ashurst LLP is a limited liability partnership registered in England and Wales under would be useful if you could please confirm the timelines for this project and the number OC330252 and is part of the Ashurst Group. It is a law firm authorised and expected completion date. regulated by the Solicitors Regulation Authority of England and Wales under number Yours sincerely, 468653. A list of members of Ashurst LLP and their professional qualifications is open to inspection at its registered office: Broadwalk House, 5 Appold Street, London EC2A General Manager, London River Services

2HA, United Kingdom. The term "partner" is used to refer to a member of Ashurst LLP or to an employee or consultant with equivalent standing and qualifications. Further details *********************************************************************************** about Ashurst can be found on our website at www.ashurst.com The contents of this e-mail and any attached files are confidential. If you have received this email in error, please notify us immediately at [email protected] and remove it from your system. If received in error, please do not use, ******************************************************************** disseminate, forward, print or copy this email or its content. Transport for London excludes any warranty and any liability as to the quality or accuracy of the contents of this email and any attached files.

Transport for London is a statutory corporation whose principal office is at Windsor House, 42-50 Victoria Street,

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 49 Public Consultation Results & Key Themes

London, SW1H 0TL. Further information about Transport for London’s subsidiary companies can be found on the following link: http://www.tfl.gov.uk/corporate/about-tfl/

***********************************************************************************

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From: From: To: Riverside To: Subject: Victoria Embankment Cc: Date: 29 July 2014 09:59:53 Attachments: Urban Plunge press release FINAL.PDF Subject: RE: Riverside Walk Enhancement Stategy Date: 08 August 2014 11:27:12 Hi Dear Further to my conversation with your team last week, we would like to arrange a meeting to

discuss our proposals for floating swimming baths alongside Victoria Embankment. You may I hope all is well, I’ve just returned from a short break in Copenhagen where there are many have seen the considerable press (Evening Standard, The Guardian etc) we have received since interesting water front projects both in place and emerging so plenty of food for thought! these ideas were published. We’ve now gone further and developed floating, freshwater pools

at Temple Stairs and Blackfriars Bridge North Foreshore. We’ve met with the owners of the Thank you for your helpful comments on the Riverside Walk Enhancement Strategy which we Stairs and are continuing the dialogue as the design develops. I think it would be interesting for will forward for inclusion in the consultation responses and consideration by the CoL team in the City of London to see what we are proposing as your input will be extremely valuable. The preparing the final Strategy. ideas are as yet unfunded and developed solely by architects Studio Octopi. We have

considerable backing from urbanists, politicians and of course swimmers. There is more With best wishes. information on our website www.thamesbaths.com

Kind regards The ideas are all being launched in September at an exhibition in Roca London Gallery, Chelsea. I have attached the press release. If we meet I can bring along the designs to get your input prior

to their public launch.

Next week is pretty much clear if that works for you? Obviously I’m happy to come to your offices. From: Sent: 31 July 2014 13:44 To: I look forward to hearing from you. Cc:

Subject: Riverside Walk Enhancement Stategy Regards Dear ,

Congratulations on the production of your 'Riverside Walk Enhancement Strategy.' It is high time that Founder the Thames Path on the north bank of the Thames through the City of London was enhanced to reflect the historic legacy of the River Thames in the City of London, and equal or exceed the Thames Baths Project enhanced, attractive walkway along the South Bank of the Thames within the South Bank's London SE1 8LD riparian Riverside Conservation Areas.

+44 (0)20 7633 0003 It is unfortunate that the historic City of London is the only riparian local authority within Greater www.thamesbaths.com London that does not include half of the River Thames and Riverside districts and Thames Path www.octopi.co.uk within Conservation Areas, when its riverside and harbours are known to be the origin and centre of trade in our country, from Roman times to the Anglo-Saxon restoration of trade in the City, through to For the latest project news visit our Facebook or Twitter pages the development of the Port of London. ------

Disclaimer Your enhanced Riverside Walkway is to be welcomed, particularly with regard to the completion of This email, its content and any files transmitted with it, are intended solely for the addressee(s) and may be confidential. the Riverside Walk round the historic Scheduled Ancient Monument - Queenhithe, the earliest If you have received this email in error do not copy or use the contents, attachments or information in any way as this is known Saxon Dock, dating from 886 AD. prohibited and may be unlawful. Please destroy it and contact the sender on the number above, or via email return. Studio Octopi does not accept responsibility for changes made to this email after it was sent. Even though every The appropriate hard and soft landscaping, including tree-planting and mosaic tiles in the pathway, precaution has been taken to minimise the risk of transmitting software viruses with this email and any attachments, it is accompanying the work of Southbank Mosaics along the concrete flood-prevention wall, should the responsibility of the recipient to check that they are virus free and that they will in no way affect its systems and data. We cannot accept liability for any loss or damage caused by software viruses. enhance the area so that it becomes an area of quality and historic interest, appropriate for its status as one of the oldest and most important docks in the country. On the South Bank, opposite the entrance to Southwark Cathedral, the famous quotation by Sir Walter Raleigh is inscribed on the wall of the Thames Path:

'There are two things scarce matched in the Universe -

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 51 Public Consultation Results & Key Themes

The Sun in Heaven and the Thames on Earth.' From: To: Riverside Sir Walter Raleigh 1552-1618 Cc: Subject: Blackfriars foreshore - Plan B - August 26th 2014 Perhaps this quotation could be inscribed on the north bank of the Thames Path also? Date: 26 August 2014 21:36:54

More 'local transactions', as found along the South Bank, would also be welcomed, thus improving the quality of the amenities along the Riverside Walk. Blackfriars Bridge Foreshore Increased facilities for pedestrians to walk northwards into the City, crossing over the polluted traffic barrier - Upper and Lower Thames Street, which runs from Tower Hamlets to the West End, would also improve the quality and appearance of this part of the City and provide much-needed benefits and amenities for City dwellers and visitors. Regular clearance of garbage in Queenhithe Having worked (and lived) here on the spot that you are calling the Blackfriars Bridge Foreshore – I have views Dock would also enhance the character and appearance of this length of the Thames Path. about what might prove the best option for this particularly vital bend in the river. Please let me know if these views can be considered. Further pedestrian crossings of the Thames would also be welcome from the City to Southwark, similar to the popular and well-designed Millenium Bridge and the walkways to the north and the I am sorry but the current proposals are practical but ultimately sadly sterile and deeply unimaginative, and I south of Hungerford Bridge. guess that you all know that.

I look forward with anticipation to the completion of the Riverside Walkway north of the Thames. This is a hugely historic corner of London deeply aware of those Monks and Friars who understood the only way Best wishes, to cross the tidal Thames. They lived alongside the Thames natural wild life inhabitants. It’s an awkward as yet- almost undefinable area , sadly the North Bank/ Blackfriars zone has not yet worked as a bicycle centre or a commercial art gallery or a ‘doss house’ and its expansion must be causing much anxiety with the planners, and former Chairman of Conservation Area Advisory Committee, City of London, any local politicians that ‘care a jot’. former Chairman of City Heritage Society Member of Queenhithe Ward Club Liveryman of Worshipful Company of Pattenmakers For those of us who live the area – and live on the river 24/7 - we have a proposal.

Every year we see various forms of wild life (and their chicks) as they, lose their battle with the the violent Thames tides and the increasingly hungry seagulls

One year 6 (exposed) nests of moor-hens took over the overgrown HMS Chrysanthemum moorings ‘cat’. but – as the office workers paid more and more attention- and threw bread to the chicks all the moorhen offspring were eaten by seagulls as they emerged from their eggshells.

This last year one moor hen protected her six chicks on the HMSP ‘Cat’ or 4 days and nights, until a passing clipper washed all 7 of them into the Thames as the tide ebbed and we guess all 6 chicks were lost. They never returned.

On another occasion we built a modest nesting box and 4 Moorhen chicks eggs emerged – much to the delight of the office workers from EC4, who yet again came down each lunchtime to check their progress. When the eggs broke open and the chicks emerged the public interest grew and sympathetic watchers threw more and more bread which attracted the seagulls who then stole all the chicks. It was a nightmare.

The original Black (and White friars) were – we expect – deep respecters of nature – and we see no reason why the new Blackfriars Foreshore should not be given back to the animals who will be attracted by the rivers new cleanliness, and a chance given to new birdlife to ‘rest over’ and even ‘nest’ in the greatest City in the World.

Your new ‘zone’ will (so very easily) be able to accommodate several floating ‘mooring cats’ that allowed to over grow with natural fauna. will provide reeds and brush which will give protected nesting spaces for endless species of river life. The Office workers will enjoy watching the developments and the tides will twice a day will lift the growing species from the river to the river bank, at no cost to the authorities and the greatest possible pleasure to the animals and their followers.

Can you please consider this option or explain its impracticalities

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Appendix 3 Letters Responses

RIVERSIDE WALK ENHANCEMENT STRATEGY 54 CITY OF LONDON CORPORATION Appendix 3

Riverside Walk comments 8/07/14 From Swan Lane to the boys School

Oyster Gate Walk 1. Old access to Riverboat Restaurant over the wall needs sorting out. 2. All seats on this section are below the river wall therefore it’s not possible to see the river when sitting down. I really do feel this is a priority, what is the point of the seating just to stare at the river wall. 3. Hanseatic Walk here also the seating is below the Riverwall but in this instance there are large baulks of timber piled up, those could be cut to suitable lengths and put under the seats to raise them up. 4. Walk to Cousin Lane, this dark and disused tunnel has only 3 lights working. It must be quite dangerous to walk along there in the dark. The bulbs need repairing and the shades cleaning. 5. The outfall from the Walbrook stream appears to half blocked by stones. 6. Stew lane. This section of the walk looks permeably closed. I am aware it’s dark all the time and could be dangerous to walk along, but larger windows in the wall could overcome this, it is after all a quite long section of the walk. 7. Globe view apartments, what a fantastic garden does not seem to be open to the Public. Couldn’t it be? 8. Millennium Bridge House. There are 2 or 3 flower beds with quite large trees in them, watering needed urgently and perhaps Bark Chips spread here may help to conserve the water.

I am sorry I will not have time to complete this section with the Embankments.

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Page 2

Local Plan, which the City of London expect to adopt in early 2015, following a public examination.

A worksite is proposed at Blackfriars Bridge Foreshore within the City of London to control the Fleet Main Combined Sewer Outfall (CSO) and to build an overflow weir onto the Low Level Sewer No. 1. The design of the proposed works has progressed through discussions with the City of London and other stakeholders since 2010.

Comments

TWUL would like to make the following comments on the consultation draft of the Riverside Walk Enhancements Strategy in relation to the TTT:

• Section two, ‘Historical Evolution’: This section would benefit from explaining that Victoria Embankment was created as a part of the sewer network designed by Sir Joseph Bazalgette that greatly improved sanitation and amenity in London. The ambitious public infrastructure project reclaimed an expanse of tidal mudflats to install a low level sewer, plus gas and other utilities within a subway, above which a public promenade was created and bordered with a river wall that is now a Grade II listed structure.

• Page 43 Figure 77 ‘Riverside Walk Developments and Projects’: The relocation of Blackfriars Millennium Pier should be included as a future riverside project with the yellow shading drawn to reflect the Limit of Land to be Acquired or Used (LLAU) of the proposed TTT project at Blackfriars Bridge Foreshore.

• Page 48; the description of the TTT project at Blackfriars Bridge Foreshore requires amendment as follows:

o Paragraph 2; ‘The existing Pier located to the west of the Blackfriars Bridge will be permanently relocated replaced to the east of Blackfriars Bridge’. o Paragraph 4; ‘The proposal is currently under development being reviewed by the Secretaries of State for Communities and Local Government (CLG) and the Department for Environment, Food and Rural Affairs (DEFRA), following a six month examination by the Planning Inspectorate. A decision on the application is expected on 12 September 2014. Works are anticipated to commence in 2015’. o Figure 91: ‘Blackfriars Road Bridges Retail Space (City of London initiative)’ o Figure 91: ‘Amend to show relocated Blackfriars Millennium Pier’

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Page 3

o Figure 93: ‘Existing former London Fire Brigade Pumphouse adjacent to Blackfriars Millennium Ppier near the Blackfriars Bridge’ o Figure 94: ‘Thames Tideway Tunnel Blackfriars Bridge Foreshore proposals for the existing pier near Blackfriars Bridge’ (note the image should also be updated as the visual currently shown was produced for Section 48 public engagement and is now out of date).

• Page 49; the TTT project does not propose any retail land use as a part of the project. The possible inference on page 49 is that retail units will be introduced to the space under Blackfriars Road Bridge as a part of the Thames Tideway Tunnel project, however our works are limited only to screening of this space.

• Figure 95; the image shown is not one proposed by the TTT project and this should be made clear in the title.

• Page 49; the second paragraph should read ‘The proposal by City of London for this area is to introduce some retail units with river frontage in the space under the bridges to activate it and make use of the redundant space under the ramp to the road bridge. Access to the walkway will be further improved with the provision of a lift to be constructed in association with the relocation of the Blackfriars Millennium Pier to the east of Blackfriars Bridge as part of the TTT works.

• Page 49; final paragraph should read ‘Thames Tideway Tunnel (see. Section 7.3.52.1)’.

• Page 50; the proposal for White Lion Hill should be mindful of the interface with the relocated Blackfriars Millennium Pier as part of the TTT works.Design concepts for the relocated pier are being discussed with City of London.

• Page 73 of Section 8 Delivery Plan; The ‘Blackfriars Bridges Retail Space’ incorrectly describes the scheme as a project proposed by TTT. As per the comments above it should be made clear that the City of London rather than TWUL would be responsible for the creation of any retail use and development in the area below Blackfriars Road Bridge. A Section 106 Agreement between TWUL and the City of London sets out the obligations associated with public realm maintenance of the Blackfriars Bridge Foreshore structure.

• Appendix 4: With regards to the Riverside Walk Art Strategy, TWUL would appreciate the opportunity to work with the City of London to integrate art into the publicly accessible space to be created as a part of the TTT.

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RIVERSIDE WALK ENHANCEMENT STRATEGY 58 CITY OF LONDON CORPORATION Appendix 3

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London Office

Our ref: Your ref: Project Support Officer Environmental Enhancement Telephone Fax

By email: [email protected]

29 September 2014

Dear

Riverside Walk Enhancement Strategy Consultation

We note that English Heritage was omitted from the original consultation and thank you for the opportunity to provide post-consultation deadline comments on the Draft Riverside Walk Enhancement Strategy.

As the Government’s adviser on the historic environment English Heritage is keen to ensure that the protection of the historic environment is fully taken into account at all stages and levels of the local planning process. Accordingly, English Heritage welcomes the opportunity to comment upon the City of London’s Riverside Walk Enhancement Strategy.

We have reviewed these documents against the National Planning Policy Framework (NPPF) and its core principle that heritage assets be conserved in a manner appropriate to their significance, so that they can be enjoyed for their contribution to the quality of life of this and future generations.

General observations

English Heritage welcomes the chapter on the historical evolution of the City waterfront (section 2). The strategy provides a real opportunity for enhancement across multiple areas and we would very much like to see the historic environment integrated into the objectives for the strategy on page 6 (section 1.4). This might be achieved by an addition to the second bullet point (green box, p6). For instance, bullet 2 could read ‘The creation of new and the redesigning of existing green spaces for people to stop and enjoy the Thames, as well as to encourage the biodiversity and enhance the cultural heritage of the City riverside, including its public interpretation, and mitigate flood risk’

1 WATERHOUSE SQUARE, 138-142 HOLBORN, LONDON EC1N 2ST Telephone www.english-heritage.org.uk Please note that English Heritage operates an access to information policy. Correspondence or information which you send us may therefore become publicly available

RIVERSIDE WALK ENHANCEMENT STRATEGY 60 CITY OF LONDON CORPORATION Appendix 3

The policy context in chapter 3 is helpful. English Heritage has made comments on the emerging Local Plan policies. We understand that the Core Strategy policies will be considered in the context of national policy and guidance through a Local Plan accurate to state ”Those under consideration include”. We would also suggest review next year. We recommend that reference to this is included in 3.1. including, within types of public art, the phrase “Artworks which illustrate and reflect the rich history of the Thames”.

Detailed comments In respect of the potential for retail space at Blackfriars Bridge we would suggest that in addition to stating that it is unlikely that any proposals could extend to the full We are pleased to see the information regarding the heritage assets of the riverside height of the space, it would be appropriate to state that proposals will be expected to contained in section 5.1 of the document, and shown in Figure 24. The information demonstrably sustain and enhance the significance of the listed bridge and its referred to in Appendix 1 relating to listed buildings is also helpful. Reference to the setting, in accordance with the requirements of NPPF Policy 126. archaeological heritage of the riverside would be suitable. 7.4.1 Themes. We support the intention to encourage a coherent and high quality It is important that the synergies between enhancement of the riverside and palate of materials throughout the River Walk as we consider this will help to appreciation of heritage assets is integrated into the strategy, and we would underpin the concept of a better connected and attractive riverfront. recommend that further consideration is given to how this strand is taken forward more explicitly within the document. In particular, the overall vision in section 7.2 7.4.4 Lighting Strategy. The statement that the Sturgeon columns are costly to should identify this highly positive dimension of the riverside, and seek to give some maintain and to replicate is ambiguous in its intention. We therefore request a caveat overarching direction, for instance in the final paragraph on page 42. Within the stating that, as designated heritage assets and an important historic element of street green box on the same page it would be suitable to include a statement such as: furniture, the City of London will seek to retain these in line with the principles set out ‘Promoting the heritage of the Riverside Walk: Conserving and enhancing the as the basis for developing a lighting strategy. significance of heritage assets, including their public interpretation, and ensuring an approach that contributes positively to the setting of the Tower of London’ It must be noted that this advice is based on the information provided by the City and for the avoidance of doubt does not affect our obligation to advise the City on, and The examples of public realm enhancement set out within the document at section potentially object to, any specific development proposals which may have adverse 5.8 demonstrate a positive outcome to the existing approach, and the positive impact effects on the historic environment. of the current River Walk Area Enhancement Strategy (2005). In light of the decision to grant the General Development Consent Order (DCO) for the Thames Tideway I hope these comments are helpful. If there are further issues you wish to discuss Tunnel we consider the decision to review and update the document to be timely. please do not hesitate to contact me at the above address.

English Heritage notes that section 7.3.2 sets out the proposed strategy for future Yours sincerely schemes and that in respect of 7.3.2.1 Thames Tideway Tunnel (TTT), Blackfriars Bridge Foreshore, the consultation document states that the project is currently under development. Owing to the on-going process of design mitigation, the Foreshore landscape scheme illustrated at Figure 92 will be subject to change. In light of this, we would recommend emphasising that while the proposal is indicative, it is still likely to be subject to substantial development in accordance with the DCO and that the Historic Places Adviser illustration is not definitive. E-mail:

The TTT proposals also make provision for the relocation and reuse of listed lamp standards. English Heritage notes that the Blackfriars Bridge Foreshore is also identified in the consultation document as an opportunity area for artwork installations (7.4.3.3). We consider this compatible, in principle, with the fact that the Blackfriars Bridge Foreshore has been identified as an appropriate location for interpretation as part of the mitigation required as part of the TTT DCO (potentially combining both art and interpretation). Such elements will require careful consideration and we would recommend that rather than stating “Those proposed include” it would be more

1 WATERHOUSE SQUARE, 138-142 HOLBORN, LONDON EC1N 2ST 1 WATERHOUSE SQUARE, 138-142 HOLBORN, LONDON EC1N 2ST Telephone Telephone www.english-heritage.org.uk www.english-heritage.org.uk Please note that English Heritage operates an access to information policy. Please note that English Heritage operates an access to information policy. Correspondence or information which you send us may therefore become publicly Correspondence or information which you send us may therefore become publicly available available

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 61 Public Consultation Results & Key Themes

Appendix 4 On-site Survey July 2014

Riverside Walk Enhancement Survey

Pedestrian Attitude Surveys

A report by Living Streets on behalf of the City of London Authority

Living Streets is the national charity that stands up for pedestrians. With our supporters we work to create safe, attractive and enjoyable streets, where people want to walk.

RIVERSIDE WALK ENHANCEMENT STRATEGY 62 CITY OF LONDON CORPORATION Appendix 4

Introduction Contents Living Streets is the national charity that stands up for pedestrians. With our supporters we work to create safe, attractive and enjoyable streets, where people want to walk. Living Streets has a Service Level Agreement with the City of London to support their Contents ...... 2 walking and public realm service delivery. As part of this agreement, Living Streets was asked to support the development of the Riverside Walk Area Enhance Strategy by Introduction ...... 3 surveying users of the Riverside Walk to identify current concerns and suggestions for improvements.

Methodology ...... 4 The City of London conducted a review and update of the Riverside Walk Area Enhancement Strategy in 2014, reviewing the priorities of various projects going forward into the future. This report seeks to support that process by identifying current

Survey Results (Location specific) ...... 5 concerns and suggestions for improvements. The report is based on surveys carried

Blackfriars Shore Forecourt ...... 5 out at the future site of the Blackfriars Bridge Foreshore, Paul‟s Walk/White Lion Hill, Paul’s Walk/White Lion Hill ...... 7 Dark House Walk, Old Billingsgate Walk, and Custom House Walk. Dark House Walk ...... 9 Old Billingsgate Walk ...... 11 During the course of conducting these surveys, business cards and leaflets about the Custom House Walk ...... 13 Enhancement Strategy were distributed to passer-by‟s. In addition to this, Living Streets also wrote an online blog about the consultation and emailed 160 people from Survey Results (All Riverside Walk) ...... 15 our database of City based supporters to raise awareness of the strategy and invite people to respond. Conclusion ...... 21 Ideas for further work: ...... 22

Appendix ...... 23

Supported by:

Living Streets 2 Living Streets 3

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 63 Public Consultation Results & Key Themes

Methodology Survey Results (Location specific)

Blackfriars Shore Forecourt The survey was designed collaboratively between Living Streets and The City of London Authority. The survey sought to find out what people felt about specific Blackfriars Shore Forecourt surveys were conducted over two days: 27th and 30th June. sections of the Riverside Walk as well as the walk in its entirety. The survey was In the course of doing the surveys, it became quickly apparent that respondents were designed to give meaningful information, without being so long that it would put people not able to distinguish between the borough boundaries of the Riverside Walkway and off answering. A copy of the survey is given in Appendix One. answers focused on issues relating to Westminster. These responses were discarded and the researchers focused on capturing respondents coming from East to West. The survey used open questions, this was so that we could capture the maximum range of responses without giving too much prompts. Respondents were asked to think Why are you in the area today? about the positives and negatives, about what worked well and what didn‟t work well. They were asked for suggestions for future improvements based on a list of possible features. Responses relating to these questions have been collated and categorised into broad categories, and these are presented in the report. Live Passing 15% Respondents were also asked if they would like to see the public spaces along the 5% Leisure river to be developed into quiet spaces, living spaces (animated through art, music and 30% events) or a mixture of both. The concept of a „living space‟ – a space animated by events, plays, art etc. was explained to respondents by the researcher.

The survey captured data about the types of users of the walkway: workers, leisure visitors (which included tourists and recreational walkers), those passing through (which captured those walking through the City from/to Tower Hamlets/Westminster) Work and City of London residents. 50%

A total of 150 total responses were captured by the surveys, which were carried out at the following locations:

 40 responses from the future site of the Blackfriars Bridge Foreshore on 27th th Of the 40 respondents surveyed, 20 were City workers, 12 were in the area for leisure and 30 June purposes, 6 were walking through the City and 2 were residents of the City.  35 responses from Paul‟s Walk/White Lion Hill on 30th June th  21 responses from Dark House Walk on 25 June What do you think works well in this specific area?  29 responses from Old Billingsgate Walk on 25th June nd th  25 responses from Custom House Walk on 2 and 9 July Less pollution 1

Clean 1 An issue arose at Blackfriars as respondents were not able to differentiate between the boundaries between the City of London and Westminster. In response to this, the Public access 2 researchers took a specific effort to target walkway users coming from East to West – Riverside location 3 which led to a number of comments made relating to sections slightly further east of the Blackfriars Bridge. Segregated from traffic 4 Wide pavements 4 Not sure 5 Relaxing 8 Views 8 Seating 13 Greenery 15

Living Streets 4 Living Streets 5

RIVERSIDE WALK ENHANCEMENT STRATEGY 64 CITY OF LONDON CORPORATION Appendix 4

The biggest attraction about the location is the greenery and seating provided by the Paul’s Walk/White Lion Hill parklet between the two Blackfriars bridges. It was felt that this area was good for relaxing, “a good place for lunch”, and that it was “pretty”. Following this, respondents Why are you in the area today? were particularly keen on the views of the river and of the bridge.

What do you think doesn’t works well in this specific area? Live passing Needs more seating 9% 1 11% Needs more greenery 1 Uneven pavement surface 1 Joggers 1 River is dirty 1 Poor view of river 1 Leisure Need tables 2 29% Narrow pavements 2 work Graffiti 2 51% Pigeons 3 Dark 4 Dirty/messy/litter 5 Lack of bins 5 Noise of traffic 7 Poor aesthetics 8 Not sure 11 Of the 35 respondents surveyed, 18 were City workers, 10 were in the area for leisure purposes, 4 were walking through the City and 3 were residents of the City.

A quarter of respondents were not able to identify any problems with this section of the What do you think works well in this specific area? walkway. Those who did picked up the generally poor aesthetic appeal of this section, a number of the other replies also related to this, in particular the complaint of their No bikes 1 being a lack of bins, that this section is “dirty looking” and “messy”, and that it was dark Good for exercise 1 even during the middle of the day. Not sure 1

One observation which stood out was the presence of pigeons and pigeon droppings, Good walking environment 2 this issue was not picked up in any other part of the Riverside Walk. Public access 3 Good pavements 3 Surprisingly, the lack of active frontage was not explicitly picked up by any of the Relaxing 4 respondents. Seating 5

Well maintained/clean Location specific comments 6 Segregated from traffic 6 “The subway leading down to the walkway is intimidating due to homeless people Views 7 sleeping in there” Greenery/planters/flowers 9 Riverside location 14 “I would love to see more features installed, as long as it‟s not at the expense of pavement space”

The biggest attraction was the location of the walkway; respondents expressed this in “The City should install small bins in this area – ones that will not obstruct the path” different ways about “being close to the water”, “access to the Thames”, and the

“riverside location”.

This is followed by the greenery of the area. Respondents “love the planters”, and that “the flowers smell nice”.

The third most appealing aspect of the area – linked to the preceding section of the walkway at Blackfriars - was the views of the Thames, of the South Bank, and of the Globe Theatre.

Living Streets 6 Living Streets 7

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 65 Public Consultation Results & Key Themes

Dark House Walk What do you think doesn’t works well in this specific area? Why are you in the area today? Lack of bins 1 Dirty 1 leisure Building works 1 5% No connection to street 1 passing 9% Too desolate at times 1 View blocked in places 1 Noise from traffic 2 River is dirty 3 Dull views 4 Narrow 4 Joggers 5 work Congestion 10 86% Not sure 11

Respondents were generally positive about the area, with nearly a third (11 out of 35) unable to actually identify anything that is lacking or inadequate about the area. Of the 21 respondents surveyed, 18 were City workers, 1 was in the area for leisure purposes, and 2 were walking through the City. No City residents were captured by the The three biggest problems highlighted by respondents are fundamentally interlinked. survey during the polling of this area. The narrow walkway and its mix of users cause congestion, in particular people talked about the “aggressive” behaviours of joggers. What do you think works well in this specific area?

Location specific comments Not sure 1

Cleanliness 1 “The area should be made greener but they [the Corporation] should plant low bushes rather than trees” Interesting space 1 Close to work 1 “I wish there was more ways to get onto the walkway, I had to jump the fence there [at Good place for lunch 1 base of White Lion Hill]” Boat tours for tourists 1

Sun-facing 1 Wide pavement 1 Offers privacy/solitude 2 Relaxing 2 Seating 8 Views 9

The biggest draw of the area is the views on the walkway, survey respondents indicated that they enjoyed the views the river, of the Shard, and of the Southbank.

This is followed by the provision of seating which makes this park into a good quality public space.

Some respondents reported that they come here to relax and for the “privacy” and “solitude” the area offers.

Living Streets 8 Living Streets 9

RIVERSIDE WALK ENHANCEMENT STRATEGY 66 CITY OF LONDON CORPORATION Appendix 4

What do you think doesn’t works well in this specific area? Old Billingsgate Walk

Lack of bins 1 Why are you in the area today?

Congestion 1 leisure Illegal cycling 1 7%

Lack of signage 1

Planters obstructing river view 2

Joggers 3

Not sure 13 work 93%

This area is well regarded, with over half (13 out of 21) respondents unable to identify

any problems. However, there are some concerns about conflicts between joggers and walkers, and two respondents pointed out that the planters obstruct the river view Of the 27 respondents, 27 were City workers and 2 were in the area for leisure (which supports the Enhancement strategy‟s concern). purposes. There was no one here using the route to traverse the City and no residents of the City. Location specific comments What do you think works well in this specific area? There were no location specific comments relating to this area. Spacious 1

Clean 1 Uncluttered 1 Quiet 2 Riverside location 3 Not sure 3 Relaxing 4 Public access 5 Views 9 Able to sit 10

The biggest attraction for respondents was the ability for them to sit on the stairs and fences.

This is followed by the views provided on the walkway; sites indicated by respondents included the South Bank, the Shard and the Thames.

The respondents also appreciated the fact that Old Billingsgate Market allowed the public to access its forecourt.

Living Streets 10 Living Streets 11

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 67 Public Consultation Results & Key Themes

What do you think doesn’t works well in this specific area? Custom House Walk

Could be prettier 2 Why are you in the area today?

Lack of facilities 2 live passing 4% Lack of bins 2 8% work 32% Closed for events 7

Lack of seating 9

leisure Not sure 10 56%

Over a third of respondents were not able to identify specific problems in this area.

Whilst being able to access and sit in the forecourt was a big attraction, the lack of Of the 25 respondents, 8 were City workers and 14 were in the area for leisure public seating was the biggest identifiable problem, respondents found it frustrating that purposes, 2 were using the route to traverse the City and 1 was a resident of the City. they were not allowed to use the sofas which are put out periodically for private use. What do you think works well in this specific area? Another issue was that the forecourt is closed for events. This was an annoyance to respondents as access to the forecourt was not guaranteed. Good boundaries 1

Location specific comments Open to public 1 Pedestrian space/car free 2 “I found it quite difficult to get here from Monument station due to the lack of signage” Shade 2 “The view from here is very nice” Peaceful/quiet 2

Good walking environment 3 Cleanliness 3 Not sure 4 Views 7 Riverside location 8

The biggest attraction of the area is the riverside location; given the more porous nature of the fencing here, proximity to the river is more obvious.

The second biggest attraction for respondents is the views onto the Thames from this section of the walkway.

This is then followed by the cleanliness of the area and the good walking environment which Custom House Walk provides.

Living Streets 12 Living Streets 13

RIVERSIDE WALK ENHANCEMENT STRATEGY 68 CITY OF LONDON CORPORATION Appendix 4

What do you think doesn’t works well in this specific area? Survey Results (All Riverside Walk) Lack of information 1

Overlooked 2 This section focuses on answers which related to the whole of the walkway. Congested 2 Respondents were asked what they thought worked well and didn‟t work well along the walkway as a whole in addition to the questions about the section on which they were Lack of seating 2 interviewed.

Aesthetic problems 3 The question about wayfinding, suggestions for improvements to the walkway (both in terms of features and use of space) are included in this section as respondents were Narrow 3 asked to consider the walkway as a whole when answering these two questions.

Joggers 4 Why are you in the area today? Live Not sure 7 4%

A proportion of respondents were not able to identify specific problems in this area. Leisure The biggest problem, by a small margin, was the number of joggers and perceptions of 26% them aggressively dominating the walkway. This is related to the recognition of the walkway being narrow.

Some respondents also didn‟t like the visual appeal of the area; citing the closure of work 61% Passing Sugar Quay ugly, the sections having “seen better days”, and one respondent in 9% particular didn‟t like the heritage features such as the crane as he thought it made the walkway look “industrial”.

Location specific comments

“Signage could be more prominent so I know where exactly I am.” Of the total 150 respondents polled, 91 were City based workers, 39 were leisure

visitors to the City, 14 were walking through the City using the walkway and 6 were residents of the City.

40 respondents were interviewed around Blackfriars Bridge, 35 around Paul‟s Walk/White Lion Hill, 21 at Dark House Walk, 29 at Old Billingsgate Walk, and 25 at Custom House Walk.

Living Streets 14 Living Streets 15

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 69 Public Consultation Results & Key Themes

What do you think works well along the Riverside Walk as a whole? What do you think doesn't work well along the Riverside Walk as a whole?

"Everything" 1 River is dirty 1 Too many bollards 1 Safe 1 Too long 1 Lively 2 Poor pavings 1 Walkway diverts away from river Good for sports and exercise 2 1 Lack of access to shore 1 Wide pavements 3 Could be more green 1 Easy to navigate 3 Cyclists 1 Graffiti 1 Clean/well maintained 3 Lack of toilets 1 Good tourism asset 3 Accessibility issues 1 Spacious 4 Needs more relaxation spaces 2 Lack of animation 2 Fresh air 5 Noisy 2 Quiet/calm 6 Poor connection to streets 2 Lack of historical information 2 Green 7 Weather 2 Open to the public 13 Dark 3 Availability of seating 15 Smelly 3 Ugly 4 Interesting spaces/architecture 19 Dirty 4 Segregation from traffic 21 Lack of signage 4 Lack of bins Not sure 21 6 Narrow in parts 7 Good pedestrian route 22 Lack of seating 8 Relaxing 23 Congestion 9 Joggers 20 Proximity to river 23 Break in walkway 25 Views 45 Not sure 49

The biggest attraction of the Riverside Walk is the views that it offers, specific Nearly a third of all respondents were not able to identify problems with the Riverside responses from respondents showed an appreciation for the different architectural Walk, some of these respondents indicated that they “haven‟t really thought about it” styles of the buildings, the view of the bridges, the views of the South Bank, and of whereas others thought it was already a very good public space. course, the views of the river Thames. The one thing which respondents felt the most negative about was the break in the The second biggest attraction of the walkway is its proximity to the river, access to the walkway at Globe Walk. Being forced onto Upper Thames Street and the unpleasant waterside and the ability to walk alongside the Thames is a unique draw for users of pedestrian environment it provides detracted from the otherwise continuous walkway. the space. There was one respondent who went further and pointed out that any diversion from the river‟s edge is undesirable. The same number also expressed that the riverside walk was a place of relaxation, somewhere to escape the stresses of the city and to wind down a little. This echoes The second biggest problem identified by respondents was joggers along the especially with workers based in the City who use the walkways as a place to eat Riverside. It was felt that joggers contributed to the congestion of the Riverside lunch. walkway and that they were aggressive in their use of the pavement. Congestion in general was felt to be a problem – since parts of the walkway are quite narrow. It is also worth noting that there is recognition of the Riverside Walk as a great pedestrian route, a number of comments identified some of the „whys‟ too – such as A lack of seating on parts of the walkway was seen as a problem. Surveying generally the segregation of pedestrians from traffic, the ease of navigation, and the wide took place during lunchtimes and this problem was probably more pronounced due to pavements along much of the walkway. workers coming down to the river in large numbers to eat their lunches. Living Streets 16 Living Streets 17

RIVERSIDE WALK ENHANCEMENT STRATEGY 70 CITY OF LONDON CORPORATION Appendix 4

Respondents wanted to see more greenery in general. Whilst respondents recognise Was it easy to find your way to the Riverside? the amount of green coverage the walkway already enjoys, there were patches which No Don't know were dominated by concrete. 3% 3% The second thing respondents wanted to see the most was an increased provision of seating. Whilst there are plenty of places to sit and rest by the river, demand can outstrip supply (particularly on a good summer‟s day). Somewhat 12% The third most popular request was for more historical information; surprisingly this was popular across the board, and not just with tourists.

The fourth most popular request was for cafes; whilst there are some bars and restaurants along the riverside, there is a shortage of cafes. One respondent explicitly asked for “an affordable one”. Yes 82% In addition to these most popular suggestions, two additional suggestions especially stood out. Both bins and toilets were not offered in the standard choices in the survey, but were identified by a number of respondents. We believe that if it had been included in the original survey then the proportion of people asking for this would be much higher. Respondents were asked whether they found it easy to get to the Riverside and to consider this in terms of wayfinding. The vast majority of respondents answered „yes‟. However, given that 61% of respondents were workers and 4% were residents it can Would you like to see more quiet space or living space? be safely assumed that they are familiar with walkway. We have to balance this with Neither concerns about wayfinding expressed by some of the respondents, such as signage 2% from Monument Station, at Custom House Walk and Dark House Walk. Living

9% What do you want to see more of along the Riverside Walk

Outdoor gyms 1 Quiet Ice cream truck 1 48% Wildlife 1 Both Segregation for joggers 1 41% Restaurants 1 Tables 1 Toilets 4

Play features 8 Bins 14 The concept of a „Living Space‟ - a space animated by events, performances, art - was Retail 15 quite easy to grasp once explained by researchers. Shade 16 The preference for all respondents is generally for quiet space or a mixture of uses; this Lighting 18 is partly due to general feeling that the Riverside Walk should serve a different purpose Bars 26 to the South Bank, which was observed by many respondents as being more Signage 33 animated. Artworks 39 We felt it would be useful to break down this data to see differences between the Cafes 46 demographics. Historical Information 52 Seating 66 Greenery 77

0 10 20 30 40 50 60 70 80 90

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RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 71 Public Consultation Results & Key Themes

Workers only Leisure visitors only Conclusion Neither 2%

Both Quiet 37% Both 41% This survey has been a useful exercise, and was successful in identifying the nuanced Quiet 49% strengths and weaknesses of the Riverside Walkway. There is a general sense that the 52% Riverside Walkway is a high quality public realm and a good pedestrian route, though a Living Living number of improvements could be made to enhance it. 9% 10% Some of these improvements are specific to the locations where the surveys we carried out. In terms of the site of the future Blackfriars forecourt, the Enhancement Strategy‟s Residents only Passing through only vision to create a new plaza and active frontage is to be welcomed. This would animate Living Neither the space and mitigate the poor visual appeal of the current space. Furthermore, if this 17% 7% development is complemented by installing bins and better lighting, this then would Quiet eliminate many of the problems highlighted by survey respondents. 33% Both Quiet Moving down just a hundred metres or so, we see a very different set of problems in 36% Both 50% Paul‟s Walk/White Lion Hill. The presence of joggers is a positive and celebrates the 50% fact that the walkway is good resource for exercise. However, their conflict with walkers Living is a real one and ways should be found to mitigate this in narrower parts of the 7% walkway where widening the pavement is impossible. This could be achieved through signage to remind joggers to be considerate of other walkway users.

We were surprised at these results, as we had assumed that workers and residents Besides the concerns about joggers, at Dark House Walk there are concerns about the would favour quiet spaces whereas visitors would favour mixed or living spaces. blocked views of the river. This would support the Enhancement Strategy‟s plans to

remove the planters which are currently blocking the view. The planned installation of a In reality, quiet and mixed spaces appealed to all groups. lawn could also provide additional seating, particularly during good weather where

there will be increased demand. Comments relating to the Riverside Walk in its entirety

At the Old Billingsgate Market forecourt, survey respondents picked up the lack of “[If Living spaces are created] can there be set times for performances please?” public seating and the occasional closure of the space. Since the space is a privately

owned events space, occasional closures to the public would be unavoidable. “Definitely no retail please, there‟s enough shops as it is” However, the Enhancement Strategy‟s ambition to provide formal public seating and

movable planting pots will improve the visual appeal and quality of the space. “Why have events here when Southbank already has them?”

Lastly, at Custom House Walk the problems of aggressive joggers, a narrow pavement, “There is a lack of toilets along the walk” congestion, and poor aesthetic appeal can all be addressed by negotiating opening up

the car park and creating a new public space. The provision of seating would change “I don‟t use all of the walkway but what I use is fine as it is” the nature of the space too, creating a new option for users of the Riverside walk.

“This is a great part of London” In terms of the Riverside Walk as a whole, respondents were quick to recognise the

positives such as the views, the access to the river, and the relaxing ambiance of the “Maybe they can look at ways to make the signage more prominent” walkway. However, there were also clear wishes to remove the disruption in the

walkway, reduce conflict between walkers and joggers, reduce congestion, and provide “I like the idea of performances but no buskers please – they are tacky” seating and bins along the river. Furthermore, users of the walkway want to see more

greenery, seating and historical information introduced in all parts of the walkway, “[I like the] wide pavements without any trip hazards” revealing a wish for the walkway to become more of a place to linger and spend time.

In the specific issues we asked about, we can see that wayfinding is not an issue for the vast majority of people; though this has to be balanced with the fact that many respondents of the survey are regular users of the walkway. The needs of those who answered “somewhat” or “no” needs to be taken into account when planning for additional signage pointing to the walkway.

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RIVERSIDE WALK ENHANCEMENT STRATEGY 72 CITY OF LONDON CORPORATION Appendix 4

Another finding was the wish for quiet spaces or a mixture of quiet and living spaces Appendix (with a greater proportion of the spaces staying quiet). Here the implementation of cultural programmes would have to be sensitive, the City should ensure that they are programmed and pre-advertised. These cultural programmes can effectively boost the City‟s tourism profile and attract weekend visitors, but at the same time the needs and Survey used by Living Streets researchers wishes of those looking for spaces for relaxation and reflection (in contrast to the Southbank) should be respected.

It is interesting to compare the findings of these surveys to those conducted in February and March 2013 by the City of London. We can see that many of the issues highlighted last year remain relevant. The disruption of the walkway and the diversions from the river continues to detract from the appeal of the walk, conflicts between joggers and walkers are still a concern for many. However, there are also problems which are no longer so prominent; litter, dirt, pigeons and illegal cycling are all still issues along the river, but this is not picked up as much by respondents anymore. Similarly, the lack of active frontage which made parts of the walk “dull and boring” doesn‟t seem to be such an issue anymore.

The walkway has evolved a great deal over the years, and there is much more in the pipeline. Living Street is to support these changes and hope that we can continue to work with the City to create world class places for walking.

Ideas for further work:

 Follow up project looking at walkway provisions from an accessibility perspective, conducting Street Audits with a group of disabled people in a recently developed area or where a development is planned.

 Using pedestrian counters to track if there is an increase in footfall after an area has been redeveloped.

 Organising events alongside the Riverside Walkway to boost the profile of it. This can link into other projects such as Walk to Work Week or Fare Miles, encouraging City workers to use the walkway as a place to relax or a route through the City.

 Doing further surveys around the ease of wayfinding at the various access points to the river.

Living Streets 22 Living Streets 23

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 73 Public Consultation Results & Key Themes

Appendix 5 Online Survey

RIVERSIDE WALK ENHANCEMENT STRATEGY 74 CITY OF LONDON CORPORATION Appendix 5 Online Survey

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 75 Public Consultation Results & Key Themes

RIVERSIDE WALK ENHANCEMENT STRATEGY 76 CITY OF LONDON CORPORATION Appendix 5 Online Survey

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 77 Public Consultation Results & Key Themes

RIVERSIDE WALK ENHANCEMENT STRATEGY 78 CITY OF LONDON CORPORATION Appendix 5 Online Survey

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 79 Public Consultation Results & Key Themes

Appendix 6 Online Survey Detailed Analysis

RIVERSIDE WALK ENHANCEMENT STRATEGY 80 CITY OF LONDON CORPORATION Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

If you ticked 'Other' above please specify how you How did you hear about this consultation? Please tick all... found ... ID # Q1:1 Q1:2 Q1:3 Q1:4 Q1:5 Q1:6 Q1:7 Q1:8 Q1:9 Q1:10 Q1:11 Q2

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CITY OF LONDON CORPORATION 81 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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CITY OF LONDON CORPORATION 82 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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31 Other Building management email

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CITY OF LONDON CORPORATION 83 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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38 1 My company told me

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Forwarded by my COO as we work in the city are are 46 1 notified on city-related changes

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CITY OF LONDON CORPORATION 84 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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CITY OF LONDON CORPORATION 85 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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CITY OF LONDON CORPORATION 86 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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CITY OF LONDON CORPORATION 87 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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CITY OF LONDON CORPORATION 88 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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CITY OF LONDON CORPORATION 89 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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CITY OF LONDON CORPORATION 90 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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114 1

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TOT 2 3 9 5 6 2 51 4 3 21 22

CITY OF LONDON CORPORATION 91 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

there are some nice areas which have been recently 2 regenerated - grassed areas, plantings etc 1 A near continuous riverside pedestrian way from Tower Bridge to Embankment, allowing pedestrians to access the 3 City without using main streets. 1 4 The SouthBank 1

It's a way for me to walk from Monument to Waterloo 5 avoiding roads. It's one of the great walks of the world! 1

6 Only those sections where you can walk next to the river. 1

7 The parts that exist. 1 Clean spacious walkway alongside the river enhances the City and encourages pedestrian journeys away from busy 8 vehicular traffic. 1 1 1

I like the amount of information boards especially pointing out historical features e.g around Bermondsey and 9 Rotherhithe. 1

10 The absence of any road vehicles. 1 11 Pathways by Tate 1

View over river; peace and quiet; good way of getting to Embankment and surrounding; freedom from traffic; great place to people watch; space, which you can't get 12 elsewhere in the City 1 1 1 1 Walking along the river such as from Blackfriars towards 13 the City 1

14 Ability to walk for long stretches. 1

15 motorbikes are not allowed 1

CITY OF LONDON CORPORATION 92 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

not view/ busy accessi greenery recent proximity no traffic as architect ble / long sport seat / plants improvem of the (cyclist quiet South lighting ural connect stretch Southb info sunny equip restaurant everyt access to bench tree ents river included) spaces bank quality clean safe heritage ion walk ank board side wide ment / café hing nothing the beach 1 Most of the former interruptions to a continuous walkway have gone. Their removal has been well done! Where possible remaining interruptions to a walkway with uninterrupted views across the river should be the aim. The use of the walkway by wheeled traffic should be discouraged. Cyclists, scooters, skate boarders and to a lesser extent joggers should be discouraged. They detract 16 from the pleasure to be gained by a pedestrian. 1 1

The idea of a path that follows the line of the river is very attractive and exciting. Where there is a free flow of pedestrian traffic and clear sight lines along the river this works really well. Seeing the original Roman shoreline at 17 low tide is quite exciting too. 1 1 1

Some sections have broad & accessible walkways which 18 allows good access. 1 The Riverside walk has some really lovely stretches with 19 good seating, but... 1 1

20 Some areas provide good, tranquil river views. 1

It is a route to get from A to B without walking along the 21 busy main roads and is underused so is not busy. 1 1 1

22 On the north side, only the bit just before Canary Wharf.

The ability to be able to walk along most of the river along a 23 pleasant pathway. 1 1

24 the new public realm is excellent 1

CITY OF LONDON CORPORATION 93 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

25 the new public realm is excellent 1

26 the new public realm is excellent 1

Relaxing, quiet path away from traffic. Good views. Trees 27 and plants at some points. 1 1 1

The open spaces that are unencumbered, and directly next 28 to the river. 1 1

There are some small areas which have high quality 29 planting, and lovely views 1 1 30 We have't felt inconvenience. 1

31 public space, restaurants, entertainment 1 1

32 Nothing at the moment 1

33 Not much. 1

It is a useful and interesting route through the area for pedestrians, both for tourists and local residents and 34 workers. 1 Access along most of the south bank of the river along the embankment; green spaces, cafes, restaurants along the embankment, places of interest. Pop-up style 35 entertainments. 1 1 1

the lighting and ambience is often very good - the coloured 36 lights in the tunnels look good. 1 37 opportunity for exewrcise and entertainment 1

CITY OF LONDON CORPORATION 94 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

The South Bank has lots of easy access and it's possible to 40 walk quite a way. 1

41 Access is good from a variety of points along the route 1 Being in "London". The view of the River Thames and the 42 architectural heritage 1 1

43 The view of the river 1

44 I think the the current environment works quite well 1

45 Generally, most of it works reasonably well 1

46 Just to have facilities to walk along the river is wonderful 1

some seating areas - but limited some signage great views 47 of the river 1 1 48 Clean, safe, not too noisy. 1 1 1

CITY OF LONDON CORPORATION 95 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

49 it seems a bit brighter than before 1

The more recent refurbishments around the Nomura building are nice. Even the older parts are ok, it's the ugly 50 diversions away from the river that ruin it. 1

51 it is a very useful pedestrian route away from the traffic 1 The walkway is wide enough for lots of people to use at once, and provides a lovely place for office workers to relax 52 at lunchtime. 1 1

Plaques with information regarding London and the views from a particular point on the Riverside Walk. Trees and plants certainly add to the pleasantness of the Walk. Summer and Winter events along the Riverside Walk would be wonderful and encourage tourists to come to London, not just to walk along the Riverside but also to take into 53 account the rich tapestry of London life. 54 1

55 Views 1

I have only really used the walkways around the Isle of Dogs so can comment on this area only. There is sufficient space. I like the occasional board with information on the 56 area. 1 1 57 - This area is good for walking later in the evenings and on Sundays without being too busy, on a Saturday i would not contemplate using this area. The increase in individually owned food carts/stalls etc is welcome. Christmas market 58 is a great visit 1

CITY OF LONDON CORPORATION 96 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

Opportunities to cross the river thames and look back 61 towards the north 1 1

62 Unsure 1

Views, frequent small park areas, information 63 boards/history boards, signage 1 1 1

Quite areas away from the office - I often walk there at 64 lunchtime. 1

The seating on Paul's Walk. The fact that it is south-facing (as opposed to the South Bank) means that there is plenty 65 of sunlight - something that should be capitalised on. 1 1

pocket parks, good bridge connections, some commanding 66 views with seats and well looked after. 1 1 1

67 The location is the jewel of London.

CITY OF LONDON CORPORATION 97 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

69 Millenium bridge link and public realm to St Pauls. 1

70 The route where it is actually adjacent to the river 1

71 its neat and clean 1

Nice seating area between Blackfriars abd Millenium 72 Bridge. Good sun trap. 1 1

It is great that the Riverside Walk is so long and connects 73 London in a very pleasant way. 1 1 The millennium bridge - The ability to walk along the river and see the other side - ie not having to walk off the river around buildings - good selection of restaurant and bars 74 and pop-up food facilities 1 1 Reasonably hgih quality experience, great views, some nice 75 spaces. 1

76 Not much, very disjointed and lots of separate spaces. 1

77 the ability to access the shoreline 1 1

78 At least there is access! 1 79 Seating and accessability etc. 1 1

80 Paths are well maintained 1

81 Paths are well maintained 1

82 Paths are well maintained 1 The bits that actually run alongside the river and away from roads. The floating walkway proposal would have be ideal if 83 it can be restarted. 1 1

84 its sunny 1

CITY OF LONDON CORPORATION 98 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

The view, the sunshine the view of the river, the view of the river bank at low tide, the traffic on the river, views of the other side of the river, and London as a whole. I love the old Thames lamp posts with the fish wrapped around the base. I see that these have been replaced over time, and sometimes by cheaper plane and simple lamp posts. These for me are part of the Riverside. The Riverbus. The tide. The tide is immense, really something should be made about the tide how it can be so huge, and then so small, a 85 point of discussion and character to the River Thames. 1 1 1 1

86 Variety, quality of hardscapping, quality of materials. 1

The areas with broad walk ways for example between Cannon Street Station and London Bridge. The green 87 spaces and seating where the public can relax. 1 1 1

88 Quiet route away from traffic Nice views 1 1

Space for walking and running. Stretches where pavement 89 is wide and there is a clear river view. 1 1 1

The Nomura building, the Oysterbar, area around the 90 millennium bridge, areas around st Magnus the Martyr. 1 1

91 not sure 1

92 Access to the steps access to the river itself. 1

CITY OF LONDON CORPORATION 99 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

94 Null 1 It's a nice space. Where there's seating, it's pleasant and well-situated. It's calmer and quieter than the streets 95 thereabout. 1 1 1

Good paving, nice planting, reasonable wide path in many 96 places 1 1 1 very little, in the City itself. Small length between blackfriars and Southwark bridge where there is a cafe and some space. Events lead to overcrowding, so I'd want fewer of 97 them. 1

The bits where you can actually walk along the riverside (as 98 opposed to 'inland' diversions) 1 99 Views of river 1

South Bank. Wide enough areas to allow a volume of people. Enough room that will cater for people walking from A to B (ie quickly) and those that just want to meander and take in the sites. Also points of interest. Room for buskers and entertainers. Cafes and areas to sit and relax. historical information on buildings and views. Multiples 100 points of access to the hinterland off the river. 1 1

It is so magnificent to walk along the riverside in the city of London both for what is in the city but also the views of the 101 Southwark shore 1

102 St Paul's to Bankside 1

CITY OF LONDON CORPORATION 100 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

The way-finding/signage (as far as it goes), lighting and 103 relative cleanliness. 1 1 1 1

Unpredictble and with incident and different kinds of mood ; 104 big views and small alleys 1 1

Large, spacious walk. Good transport links. Great 105 architecture. 1 1

106 Well maintained paths, benches and greenery. 1 1 1

provides ample opportunity for residents and visitors to enjoy the relative quiet of the river and views across to 107 Southwark 1 1

108 Small areas which are pleasant to spend time in 1 proximity to the river and being able t experience the views 109 of the rivewr without interference from road traffic. 1 1

Areas with tree and shrub planting. Seating areas. Good family spaces including squares and green spaces for picnics and other events. Sculptures and furniture that helps to break the walk into smaller sections. Interesting and independent retail/market stalls. Numerous free events 110 including excellent plays/music. 1 Ability to walk by the river for much of the stretch, with 111 some good landscaping and seating 1 1 1

112 lighting and pavement width 1 1

Going under Cannon Street station with the recorded 113 sound. 1

CITY OF LONDON CORPORATION 101 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think works well along the Riverside Walk at the moment ID # Q3

I like the wall plants at White Lion Hill. The walk is a 114 pleasant route away from the traffic/ 1 1

115 Relatively quiet, good views 1 1

It is easy to follow and it is quite varied, some wide parts, 116 some narrow and some great views. 1 1

TOT 11 15 10 35 18 12 3 4 9 2 7 10 7 5 3 4 8 3 4 3 7 1

CITY OF LONDON CORPORATION 102 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

3 The bit around High Timber Street. 1 4 Walbrook Wharf 1

Ambiguity about cycling. Lack of a complete route along the 5 northside at Queenshithe 1 1

6 Office buildings blocking access to riverside 1 1 Too much road traffic, too hard to cross, doesn't go all the way along, there's practically no life along there, and it just shouldn't be 7 so hard to get to. 1 1 1

8 Points where it goes inland or narrows. 1 1 Not sure - I only know that I fear over- development which is to my mind worse than benign neglect, I use the canal from Islington to Camden and am alarmed at the amount of riverside properties being built, encroaching on the wildness and sense of space you expect from a waterside area and so vital to an already built-up city, please no big retail schemes or coffee shops - or the waterside will 9 lose its USP. 1

10 where it necessary to depart from the river embankment. 1 11 Not being able to walk all the way on riverside 1

The interruption, when you have to join that noisy, polluted road 12 again, before returning to the river. 1

13 Detours around buildings 1 Areas where the path is blocked by privately owned property (eg Whitechapel to Canary Wharf where most of the path is shut before 14 8am) 1 1

15 Need more cycling lanes/access 1

CITY OF LONDON CORPORATION 103 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

16 See above 1 1 1 Lots. The breaks in pedestrian flow, usually due to faux public space (privately owned), being blocked off for development or because a building has been left derelict (such as around Queenshithe) are very off putting. If you want people to use the river you need to left them feel they have some sort of ownership. At the moment private spaces interfere with, rather then encourage, 17 people to investigate the riverside. 1 1 Walkway is sometimes obstructed by the building line. Some parts of the walkway appear run down & neglected. Signage is often 18 poor & access to the river can be difficult to find 1 1 1 1 ...the diversions round buildings etc where the path breaks up are 19 awful. Not just a nuisance but downright ugly. 1

Too many steps linking the various bits. Unattractive (deterrent) 20 access from the major roads along the river. 1 1

It has no sense of continuity and the route sometimes takes you away from the river which is awkward, unpleasant and increases the time taken to get from A to B. At some points it feels like you are trespassing on private property, whereas the southbank feels 21 like it is a public space 1 1 Most of the walking from the Millennium Bridge to Wapping as you have keep leaving the footpath and go by a busy polluted road - a total contrast to the tranquility of the river you're expecting when 22 you think you're starting a walk by the river. 1

Areas where the pathway is diverted back onto the road or where 23 building work closes the pathway for months if not years at a time. 1 1

disjointed, lack of continuity, under utilised space, lack of 24 information at sites of interest, poor quality furniture and paving 1 1 1

CITY OF LONDON CORPORATION 104 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

disjointed, lack of continuity, under utilised space, lack of 25 information at sites of interest, poor quality furniture and paving 1 1 1

disjointed, lack of continuity, under utilised space, lack of 26 information at sites of interest, poor quality furniture and paving 1 1 1

Path diverts away from the river at certain points. Too narrow and windy at others. Current operation of the waste transfer station at Walbrook Wharf causes the closure of the path at certain times - is this absolutely necessary? Could measures be put in place to mitigate or completely remove this requirement. Long term closures due to construction work e.g. the path by the Tower of London has been closed for years for construction of one building and presumably will not be reopening in the forseable future (until the adjacent Sugar Quay Wharf development is complete). 27 Nearby traffic on Upper and Lower Thames Street at a few points. 1 1 1 The various sections that are not public along the river between Southwark and Millenium bridge, sections with stairs, and the 28 signage for riverside walk which often confuses tourists. 1 1 1 Very disjointed, doesnt have the feel of an area you want to walk along, in the same way that you can along the southbank, rather ugly buildings, 1960's look to some areas, lack of parkland / 29 greenery - roads seem to dominate 1 1 30 We have got no idea at the moment 1 Trying to run when there are so many tourists. A lot of people including myself enjoy running along the riverside at lunchtime and 31 in the evening. To have a running lane would be amazing. 1 No path to follow all along the thames, no entertainment/bars, not 32 pleasant view to walk along. 1 1 1 Too much noise from traffic, needs more greenery. The Southbank is much more active and welcoming than the North. More access to 33 water is needed. 1 1

Sections are quite narrow and can become congested. Cyclists. 34 The incomplete part around Queenhithe dock. 1 1

Northern embankment disjointed and not all of embankment along the river is accessible. Some not great concrete architecture. No 35 cafes, etc, or events along much of the northern embankment. 1 1 1 1 1 The key failure is the breaks in the Riverside walk esp around Queenhithe - the break which takes walkers along the busy and 36 polluted lower Thames Street isn;t ideal. 1 37 crowds, particularly gathered around street performers

CITY OF LONDON CORPORATION 105 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

39 very indirect route 1

The North Bank doesn't have as easy access so it's not possible to 40 take a stroll without leaving the river several times. 1 1

Disjointed route which sometimes swings away from the river 41 (mainly due to buildings obstructing the route) 1 1

42 Cold, uninspiring walk for a lot of the time. 1

Limited seating, narrow walkways and runners,cyclists having to 43 share the space with pedestrians. 1 1 1 1

I don't think anything doesn't work well. Its an established historic 44 walk which needs more seating. 1

The "break" just downriver from City of London School and again by 45 Sugar Quay 1 1

46 Not enough drinking water available and nice loos 1 1

limited seating areas, especially outside of Swan Lane / Fitness First (under London Bridge). There is allot of space and would be utilised brilliantly with more seating for city workers and visitors in 47 the summer. 1 48 Signage. 1

CITY OF LONDON CORPORATION 106 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

The worst is the diversion away from the river at Broken Wharf, along an ugly piece of road at High Timber Street, and then back down Queenhithe. If a path can't be made through the waterfront properties there, perhaps a bridge walkway along the Thames north shore like was done along the River Lea opposite the Blackwall Tunnel Northern Approach (northeast of the junction of the A12 and the A118). I also hope that planning approval for the Sugar Quay Walk and Cheval Three Quays redevelopments demanded - and 50 secured - a public walkway along the river. 1

The disgusting, urine stenched staircase from London Bridge 51 adjacent to Adelaide House 1

52 Detours around buildings that come down to the river. 1

53 Cycling. Skateboarding. Roller skating. 1 54 -

55 Cramped space 1

Not sure I would use at night, poor lighting. Also no benches to sit on and take in the view. Could definitely have more stop and read signs with facts on the area. Would be good to have more trees, landscaped area as it's a bit of a concrete jungle. I'd also like to 56 see some refeshments - tea and coffee. But not bars! 1 1 1 1 1 1 1 57 -

The spacing of bars and restaurants does not work, there is nothing (that a local) would eat except chains. Old dirty looking concrete which always needs power washing. Foul smelling down market 58 food vans 1 1

CITY OF LONDON CORPORATION 107 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

61 Access to the river bank and clarity of wayfinding 1 1

62 Unsure 1 Limited accessibility for cyclists, loops around buildings that take you away from the riverside (I appreciate that due to private 63 ownership of frontage that this is required) 1 1 1 Parts of Thames walk divert from the river. Lower Thames Street is a massive barrier. Waiting times at pedestrian crossings are far 64 too long. 1 1

Narrow paths in places restricting movement, e.g. by Custom House. The report acknowledges that the current approach to cycling does not work and proposes more severe measures to deal with this. Instead, you need to see why people are cycling here. If it is because they are making east-west trips, then consider that there is not a safe alternative for these trips. The Corporation should ensure that a safe alternative is made available. If pedestrian numbers and space allow, cycling should also be permitted on the walkway. The Dutch design manual for bicycle traffic (http://www.crow.nl/publicaties/design-manual-for-bicycle-traffic) says that bicycle and pedestrian traffic can be combined if the number of pedestrians, per metre of route width, is below 200 per hour. If pedestrian numbers sometime peak above this, there is evidence (a Transport Research Laboratory study, PR15, Cycling in Pedestrian Areas) that cyclists will adapt their behaviour and dismount as necessary. In deed, the TRL report indicates that the governing factor on whether people choose to dismount or not is not legality, but the density of pedestrians. The same view could be taken of runners on the walkway - they can be viewed as potentially hazardous but will adapt their behaviour according to the density of pedestrians. And we wouldn't dream of banning runners of course. The Corporation should not be swayed from dealing with this correctly by some isolated incidents or anecdotes and should take a 65 forward-looking, evidence-based approach to cycling. 1 1

Fragmented Riparian access. Some dead ends, unclear signage 66 and private frontages limiting use and enjoyment 1 1 1 1

The South Bank draws 22million visits per year, the North Bank 67 does not capitalise on this. 1

CITY OF LONDON CORPORATION 108 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

General perceived lack of access and activity along the river bank 69 in comparison to the southbank. 1 1

70 The number of obstructions/detours from the riverside 1

71 its not well signed to 1

Quite narrow in places with a LOT of runners. No bins. No space 72 for cafes, shops etc. Perhaps could do with more access points. 1 1 1 1

It needs to be used more for community, socialising etc rather than 73 just a walk way. 1 1

Some bridges don't feel safe to walk under at times - leaving the 74 rivers edge - not being able to cross the wharfs easily 1 1 Partly inaccessible, inalnd diversions, inconsistency of experience, 75 some conflict with cyclists. 1 1

Too many stairs linking areas and very disjointed compared to the South of the river, need more coffee / eating / toilets and stop 76 cyclists using the limited space. 1 1

77 the diversion along Lower Thames Street 1 It does not always look well-attended; e.g. there are no bins for 78 rubbish, so soon looks dirty. 1 79 Not enough rubbish bins. 1 Areas where access is limited due to buildings or locked paths. 80 Joggers can overwhelm those walking. 1 1 1 Areas where access is limited due to buildings or locked paths. 81 Joggers can overwhelm those walking. 1 1 1 Areas where access is limited due to buildings or locked paths. 82 Joggers can overwhelm those walking. 1 1 1 White Lion Hill as a road. Custom House/ closures due to waste transfer. lack of use of St Magnus house terrace. Mermaid 83 conference centre. Disjointed walkway. 1 1

the walk is not connected continouly, pedestrians have to walk backwards and forward to the river frontage - the area is too much affected / polluted by rolling traffic - no seperation of pedestrians / cyclists - not enough suitable resting places - not enought valuable 84 green particuarily large trees 1 1 1

CITY OF LONDON CORPORATION 109 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

jogger lack of steps / conflict lack of no retail / not poor block off no step need with ped or poor continuity café / vibrant - quality specific access free way- not lack of dirty / cycle cyclist no water / running quality / divert bar events design point (private) access finding safe lighting greenery bins lane using it views access narrow point lane nothing toilets furniture 1 Dark spaces under the bridges, the whole Blackfriars road bridge underpass seems derelict, and awful. Litter, tourists! TOURISTS! far too many of them. The Millennium bridge is great, but it gets too choked up. A victim of its success alas. The Thames walk way looks quite cheap and sixties concrete, a shabby mess, cursed by neighbouring buildings. Of course a river walk from Blackfriars to Tower bridge is sorely missing, having to duck in away from the river to walk along. Space for runners. Not runners themselves, they are doing something great and healthy, however they bash into and get tangled up with people walking, it would be good if they could be designed to have separate paths. No cycles. Too much to ask, but it would be great to have a cycle away along the river bank 85 if possible in addition to walkers and runners. 1 1 1 1 1 1 1

There are some'missed out bits', I worry that some parts will become congested if (or more likely when) the walk becomes more 86 popular 1 Lack of rubbish bins - the number provided is hopelessly inadequate. When these overflow it completely spoils the ambience and enjoyment for all. The areas where the river side is inaccessible and users are forced to use Upper Thames Street where the buildings are dirty and threatening and the traffic noise is 87 high. 1 1

88 Gaps in the riverside walk where it is diverted away from the river 1

Occasionally crowded walkways. Tunnels not well handled. 89 Awkward fencing. 1 1 You have no connectivity between the riversides, need to go through some scary areas to meet the river again. It is a very polluted city, and Upper Themes street really ruins what could be a 90 beautiful area. This road should be limited / narrowed. 1

Lack of access to the riverwalk at Blackfriars, there only appears to 91 be one set of stairs so you have to cross a lot of roads to get there 1 1

The bits where you have to leave the river - paticularly where 92 signage is not good. 1 1

CITY OF LONDON CORPORATION 110 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

Those areas where it's narrowed/mobility is tricky. The apparent 95 discouragement of cycling. Areas lacking seating. 1 1 1

Gaps when you have to go up to nasty and unpleasant major road. 96 Signing could be better and more informative. 1 1 Need to leave the river because buildings abut it directly - could one build a walkway out into the river? Traffic volumes on the embankment. Narrow dark spaces under bridges. Lack of 97 lavatories. 1 1 1 1 1

Where you have to go 'inland' (there are some "scary bits" I won't 98 walk down, even during the day) 1 1 99 Pigeons!!

100 Cramped, smelly walkways and passages. Choke points. 1 1 1

Disjointed - where the path leaves the river it feels you are entering a very hostile concerete bound environment. Anypart that goes 101 near Upper Thames St is really awful 1

102 Access to the river side along the North heading east 1

CITY OF LONDON CORPORATION 111 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

jogger lack of steps / conflict lack of no retail / not poor block off no step need with ped or poor continuity café / vibrant - quality specific access free way- not lack of dirty / cycle cyclist no water / running quality / divert bar events design point (private) access finding safe lighting greenery bins lane using it views access narrow point lane nothing toilets furniture 1 Not a clear destination in its own right (like the South Bank promenade). The walk is not linear, often disappears or re-routed back to the road, then back to the riverside. Needs more trees, greenery. Would like to see it replicate the lighting on the S. Bank - stringed bulbs connecting the Victorian lampposts. The built environment is uninspiring - both looking across from the S. Bank, and also experiencing the riverside walk first hand. The riverside has been neglected for such a long time, the majority of 60s/70s buildings which remain are outdated, ugly and in some case lie empty. Most of the modern buildings from the Millennium Bridge to going West are awful. It would be great to know at long last there's a cohesive strategy to re-orient the City back to the riverside and engage with landowners to find new uses and exciting new 103 developments which to re-invigorate this part of the river. 1 1 1 1 1 1 1 1 1 Not continuous, sometimes too narrow. Inconsistant landscaping and lighting and signage. Very awkward for runners. We have no 104 where else to run in the City 1 1 1 1

105 Interruptions in walking along the river itself. 1

106 keeping the area clean. 1 Two things, one minor one major. Minor: litter management, given the number of munching visitors there need to be more bins emptied more frequently especially at weekend. Major: the gap at Queenhithe forcing confused visitors and nose holding residents to 107 brave the smog of upper thames street. 1 1 Lack of ability to walk uninterrupted Looks very tired and run down 108 in places 1 Having to divert from the river frontage due to buildings occupying 109 the site. 1 1

Stretches with no greenery/shade (particularly in the hot 110 summers)and little to break up the walk. 1 1 Signage is not brilliant for those few places where the walkway 111 leaves the river to get back on to it 1 1

bicycles using it as a rat run at speed, should be no cycle access 112 current diversion round Broken Wharf aaway from the river 1 1

Not having public right of way and signs which say you can only 113 walk there with the kind permission of the landowner 1

CITY OF LONDON CORPORATION 112 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What does not work well along the Riverside Walk at the moment ID # Q4

No riverside walk at Queenhithe, forced back from river Endless closure of walkway at Sugar Quay - please reopen it! Limited 115 opening hours in front of Tower Poor access by bicycle 1

116 Not enough greenery and nowhere to get a cup of tea. 1 1

TOT 67 15 4 5 2 16 3 18 7 7 7 9 4 12 5 14 12 3 11 1 1 12

CITY OF LONDON CORPORATION 113 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Improve the vibrancy Provide a Provide a more Establish a Promote the use of of the area and more direct route fully the riverside walk encourage more Plant trees and spacious along the accessible for events, activities retail/café uses where planting where What do you want to see more of along the Riverside Walk? If you ticked 'Other' above please specify what you want ... walkway riverside walkway and public art appropriate possible ID # Q5:1 Q5:2 Q5:3 Q5:4 Q5:5 Q5:6 Q5:7 Q6 Q7 Q7.a Q7.b Q7.c Q7.d Q7.e

Retail / Restaurants / Play Trees / Seating Bars / Cafés features Planting Artworks Events Other 1 1 1 1 3 2 2 4 3 2

2 1 1 1 1 2 6 5 4 3

3 1 1 1 1 2 3 4 2 4 1 1 Footpaths/promenade 1 1 1 1 1 1

5 1 1 1 1 5 1 6 2 4 3

6 1 1 1 1 1 6 5 1

I want to see it go all the way along the riverside, including that bit to the 7 1 1 1 1 west of Queenhithe. Otherwise how is it a Riverside walk? 5 1 3 2 1 4

8 1 1 1 1 1 2 4 3 2

9 1 1 4 1 3 5 6 2

10 1 1 1 2 1 2 4 4 1 11 1 1 1 1 1 1 1 1 2

12 1 1 1 1 1 4 6 1

13 1 Better route actually alongside the river 2 1 5 4 6 3

14 1 1 1 2 2 3 2

15 1 Cycling lanes 1 1 1 5 6 1

CITY OF LONDON CORPORATION 114 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Retail / Restaurants / Play Trees / Seating Bars / Cafés features Planting Artworks Events Other 1

16 1 1 1 Peace and quiet and relief from the hustle and bustle of the street. 1 2 3 6 5 4 It was mentioned in the Strategy document that cyclists were seen as a problem and that legislation should be made more robust to stop cyclists using the riverside. I fear that this is something that will continue to escalate and the battle hard won. It might be more sensible, progressive and future-proof if a cycle lane along the river was considered somehow. Many cities have natural cycle trails along waterways because cyclists 17 1 1 1 tend to traverse them. 1 1 1 4 3 2

Signs indicating how to get to the river walkway & once there signs to 18 1 1 1 1 points of interest 1 3 3 3 2 1

19 1 1 4 1 2 5 6 3

20 1 1 1 2 3 6 4 5

Information boards of sites/places of historical importance, maps 21 1 1 1 1 1 1 pointing out important buldings on hte southbank 1 2 3 5 4 6

more of the riverside walk being by the river. It's not really currently a 22 1 'riverside' walk in all honesty is it? 1 1 1 4 3 2

23 1 1 1 1 1 3 3 5 1

24 1 1 1 1 1 1 1 1 1 1 1 1

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25 1 1 1 1 1 1 1 1 1 1 1 1

26 1 1 1 1 1 1 1 1 1 1 1 1

27 1 1 2 1 3 5 5 1

28 1 1 1 3 1 2 5 6 4

Would be wonderful if it could be a 'destination' - nice places for coffee 29 1 1 1 1 1 1 with great views with a feeling of tranquility / greenery surrounding. 1 2 4 6 5 3 30 1 1 4 1 4 4 1

31 1 1 1 1 2 1 3 3 4

32 1 1 1 1 1 1 1 2 2 3 1 2

33 1 1 3 5 6 2 4 6

Interpretation boards (or artwork) for historic features and historical 34 1 1 1 1 information generally. 1 2 3 2 2 3

35 1 1 1 1 1 2 1 4 6 5 3

Would like something done about some of the derelict buildings along 36 1 1 1 1 1 1 the way. 6 1 3 5 2 4 37 1 1 5 1 2 4 3 6

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Retail / Restaurants / Play Trees / Seating Bars / Cafés features Planting Artworks Events Other 1 38 1 1 1 1 1 1 4 1 3

39 1 1 1 6 1 2 3 4 5

40 1 1 1 6 6 6 5 3 6

41 1 1 1 1 1 2 1 2 1 1 1

42 1 1 1 1 1 3 1 2 1 1

43 1 1 1 3 5 6 4 2 1

44 1 4 1 6 6 5 6

45 1 1 5 5 6 3 3 6

I often walk from the City to Pimlico and I use the north side path from Tower Bridge end of Upper Thames St. As in many public places, the one thing I think is lacking is access to free drinking water such as a water fountain. Having to carry around bottled water is often a hassle as it might not fit in your bag; it is heavy; some may not find a bin in which to dispose the bottle so causes litter and if you buy from a stall along the way the costs is quite high. A few water fountains every 1000-1500km or so would help solve this issue. Also, there are never enough public conveniences to cope with all the people who use the walk ways, be they tourists or the health-conscious (walking home to keep fit) or environmentally conscious (not wanting to use the tube or a bus). Sadly the port-a-loo-type places are not great for obvious reasons (smelly, hard to use if you have children and don't seem that clean) and sometimes when you have to go, not everyone has the courage to w alk into a bar/restaurant to use the facilities without feeling bad for not 46 1 1 having to buy something. 2 2 2 3 3 3

More signage would be good, including information about the thames, did you know information posts. Bars / cafe's coulw be good as City side of the River hardly has any and during he summer months would be so popular with City workers. Bins - I know for safety reasons there arnet 47 1 1 1 1 1 1 many binsbut some recycling ones would be good 2 4 4 4 4 5 48 1 1 5 3 4 3 1 1

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49 1 1 2 1 2 3 3 1

50 1 1 4 1 6 5 3 2

51 1 1 1 2 1 4 6 5 3

52 1 1 1 1 1 1 3 1 2 3 2 1

53 1 1 1 1 1 2 2 1 3 1 54 1 1 6 4 1 5 3 2

55 1 1 1 2 1 4 3 3

56 1 1 1 1 1 Access to the beach where applicable 2 5 4 5 4 6 57 1 1 1 4 1 6 5 3 2

58 1 1 3 4 4 1 6 6

CITY OF LONDON CORPORATION 118 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Retail / Restaurants / Play Trees / Seating Bars / Cafés features Planting Artworks Events Other 1 59 1 1 3 1 2 2 4 1 60 1 1 2 4 3 2 1 4

61 1 1 1 1 6 2 4 5 3

62 1 2 2 3 3 4 1

63 1 1 1 1 1 3 1 2 2 3 2

64 1 1 1 1 1 4 1 2 6 5 3

65 1 1 1 1 Cycle parking at entrances to the route. 2 6 1 5 3 4

We would be happy to co-ordinate some interpretive panels as per the 66 1 ones we have done already on Millennium Bridge, Tower Bridge etc. 1 1 1 2 3 2

Co-ordinated mapping http://photoroute.com/consultancy-based-case- 67 1 1 1 study http://photoroute.com/southbank 2 2 1 3 3 3

CITY OF LONDON CORPORATION 119 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Retail / Restaurants / Play Trees / Seating Bars / Cafés features Planting Artworks Events Other 1 68 1 1 1 1 4 5 2 6 1 3

69 1 1 1 1 1 2 1 1 2 2 1

70 1 1 1 1 Lighting (for pedestrian security) 4 1 3 5 6 2

71 1 1 Educational things ie about the local history of the area 3 1 1 2 4 2

72 1 1 1 1 1 1 2 2 2 1 1

73 1 1 1 2 2 3 2 1 2

Water sports facilities - jet-skiing - sailing - kite surfing - wake boarding - it's usually a bit rough for water skiing!! but it's got to get a bit cleaner 74 1 1 1 1 1 1 and safer first!! 1 1 3 2 1 2

75 1 1 1 2 1 4 4 3 2

76 1 1 1 1 1 1 1 1 3

77 1 1 2 1 3 5 6 4

78 1 1 1 2 3 1 2 2 1 79 1 1 2 1 1 1 1 3

80 1 1 1 1 2 4 6 5 3

81 1 1 1 1 2 4 6 5 3

82 1 1 1 1 2 4 6 5 3

83 1 1 1 1 1 1 3 2 2

84 1 1 2 1 4 5 6 3

CITY OF LONDON CORPORATION 120 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Retail / Restaurants / Play Trees / Seating Bars / Cafés features Planting Artworks Events Other 1

Bars, cafes, but not retail. Everything seems to be about going 85 1 1 1 1 somewhere to buy things 1 1 1 2 2 1

86 1 1 5 5 3 3 3 5

If possible more riverside walk areas open to pedestrians. In particular 87 1 1 1 east from Customs House to Tower Bridge. 3 1 2 5 6 4

88 1 1 1 2 1 2 4 2 2

89 1 1 1 3 1 5 2 6 4

90 1 1 5 1 4 6 3 2

91 1 1 1 1 1 4 2 3

92 1 space 2 1 3 5 6 4

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93 1 1 1 5 6 4 3 4 4

94 1 1 1 1 Cycling provision. 1 2 4 5 6 3

Permission/encouragement of cycling (given how dangerous and 95 1 1 1 1 1 1 unpleasant the Embankment is to cycle along). 1 3 4 2 6 5

96 1 1 1 width of path 2 4 1 5 6 2

Free public lavatories (the City's decision to charge for the use of lavatories is inimical to spending an afternoon outside for anyone with a 97 1 1 1 1 1 weak bladder - the old, children) 2 1 6 5 4 3

Grass/green space (not necessarily trees as it would be nice for it to be 98 1 bright/light/open) 2 1 3 6 4 5 99 1 1 1 2 3 3 2

100 1 1 1 1 1 1 6 5 2 3 4

101 1 2 1 3 6 5 4

102 1 1 1 1 1 1 3 1 2 4 3 1

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103 1 3 1 1 2 1 1

104 1 1 1 3 2 2 5 1 1

105 1 4 1 3 5 2 6

106 1 1 2 1 2 3 5 1

107 1 1 1 4 1 3 5 6 2

108 1 1 1 1 1 1 1 1 1 access to the river without having to walk around the buildings and onto 109 1 1 1 the pavemenet beside the road. 3 1 6 3 6 2

110 1 1 1 1 1 1 1 1 1 1 1 1

111 1 1 1 3 1 1 5 5 2

112 1 1 1 1 6 6 6 6 6 6

113 1 1 3 3 1 1

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114 1 1 Signage and possibly barriers to stop cyclists. 6 2 2 4 6 2

115 1 1 1 Cycle hire stations for access to other routes 2 1 5 6 4 3

116 1 1 6 3 4 5 2 1

TOT 83 53 17 96 51 28 29 2.362069 1.931034483 2.73275862 3.655172414 3.439655172 2.672413793

CITY OF LONDON CORPORATION 124 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please provide any other comments that you have about the RW strategy ID # Q8 ideas

2 I'm not convinced that there is enough traffic to sustain retail activities. Restaurants and bars, yes. In general, I think that the river is still underutilised by 3 Londoners, me included. 1 4

5 What about the access from London Bridge, which is by smelly backstairs? 1

Events can annoy as much as entertain and can obstruct walkway for those 8 wanting to use it. 1

10 11

Please don't clog it up with retail!!! We all need some quiet space to seat and 12 watch and drift off for a while. 1

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Provide more relatively quiet events on the River to be observed from the 16 Walkway not noisome events on the Walkway. 1

There seem to be too many different sorts of individual design schemes for various sections along the riverside, many competing with each other or with the buildings they but up against. It would have been nice to see a cohesive design response as per New York's High Line. Instead the proposed works look rather 'hotch potch' and deeply compromised. The City of London needs to take a 17 much more serious approach the design in general. 1 1

19 You need to think further about "illegal cycling". In other parts of London, people are encouraged to cycle along the river, so for the City to deter them is inconsistent. Why do you think people cycle, in your view, "illegally"? In my opinion - and I do cycle to work in the City: (a) the roads in the city are perceived as dangerous with inadequate cycle lanes, (b) other boroughs encourage people to cycle along the river, so the City's stance is inconsistent, (c) tourists using "Boris Bikes" prefer to stay off main roads and enjoy the river views. So what are you going to do? Tell the City police to start arresting 20 cyclists? 1

This are all really important objectives. i am reluctant to rank them in importance. I would prefer to see a compromise in the amount of resources devoted to one objective in order to secure all of them - e.g. mobile retail/cafes instead of incesting in infrastructure of static buildings, trees/planting 21 concentrated in one or two recreational areas instead of dotted around. 1

The introduction of retail and cafe areas is likely to spoil the peaceful walk that 23 now exists and cause more litter to spoil the area. 1 it is not suitable for cyclists so a viable parallel route should be developed, this is the main way to discourage cycling. This needs to be a destination rather than a route, it should be considered in the context of the entire north bank in 24 Westminster rather than in isolation. 1

CITY OF LONDON CORPORATION 126 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please provide any other comments that you have about the RW strategy ID # Q8 ideas

more bar/ all access café Events - coherent design quiet - North keep but no yes but Events - design all Cyclist - Cyclist - in same no litter / rough or amenties - safe no running beach specific retail quiet no along RW yes no time bar clean greenery sleepers south toilets (future) redesign adverstise lane section spaces 1 it is not suitable for cyclists so a viable parallel route should be developed, this is the main way to discourage cycling. This needs to be a destination rather than a route, it should be considered in the context of the entire north bank in 25 Westminster rather than in isolation. 1 it is not suitable for cyclists so a viable parallel route should be developed, this is the main way to discourage cycling. This needs to be a destination rather than a route, it should be considered in the context of the entire north bank in 26 Westminster rather than in isolation. 1

I enjoy the riverside walk due to it being relatively quiet and peaceful, away from the busy streets in the rest of the city. If you "increase the vibrancy" of the 27 walkway too much you risk destroying this tranquility. 1

Cafe and retail are a great way to bring regeneration, but this should not be at 28 the expense of public/free amenities. 1

Great idea - I am pleased the City of London is looking into this - could benefit 29 the whole of London 1 30 we hope clean and nice smell place will be established 1

31 Create a running lane 1

It would be good to have more bars, cafes and the like along the Thames, on the 34 City side, with opportunities to sit (indoor/outdoor) and view across the river. 1

The City needs to keep it well patrolled - there are a few unpleasant and 36 persistent rough sleepers 1 37

CITY OF LONDON CORPORATION 127 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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The closure of White Lion hill is a mistake. It is a purpose built road to redirect traffic away from BlackFriars Interchange. It is not a park, anymore than the 44 Euston Underpass is a park. 1

47 48

CITY OF LONDON CORPORATION 128 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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Keen drive for Environmental Awareness ... the will add to the City of London's 53 drive to a world leader in Environmenal Awareness, strategy and planning. 54 The Enhancement strategy mentions illegal cycling but offers no solutions other than enforcement. It does not mention the reasons why cyclists would chose to use the river walkways, namely that the alternative would be Upper Thames Street which is unwelcoming for cyclists, nor does it offer positive solutions. For example, considerate cycling could be permitted on sections of the walkway where there is sufficient space, and with clear signage this would be perfectly 55 safe. 1

56 57 -

CITY OF LONDON CORPORATION 129 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

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62 The more trees and planting the better! 1

Note that access for cyclists is not listed, would make a lovely, and safe, cycle 63 route. 1 Fully supportive - an excellent initiative. More could be done to "advertise" the availabilty of the space though. Most working North of Cannon Street will not 64 know it exists. 1

The links to other areas have not been considered in enough detail - areas to 65 the north and south particularly. 1

Can we be clear we are talking walking not shared use and that The City is not 66 expecting to encourage cycling on this route. 1

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Maintenance/cleanliness will be important to create the right image for visitors 70 and promote pride and appropriate usage 1

City has been slow in opening the area up to encourage more use of the area, not enough amenities / toilets / reasons to cross the river and many use the 76 south side instead. 1

77 the objectives are worthy, but progress has sometimes been slow 1

78 79

83 The whole process should be fast tracked rather than the staged. 1

84 just do it finally 1

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Cafes, and bars yes. Communal commercial spaces, not retails itself. Yet more sores of materialism, there is plenty of that throughout the city, and room for 85 plenty more. 1

86 Keep it safe, it is now, but continue to be aware of this as an issue. 1

The key objective should be to have uninterrupted access along the whole of the 87 walkway south of the City. 1

89 You have some areas that are already green and working well - as per before, St Martyr's, Millenium bridge, Oyster Bar - you are recommending some changes to these areas that really DO NOT NEED IT - please do not spend money on 90 those areas again - there are many other priorities. 1

91 none knock the retail bit on the head. there's no shortage of chain coffee shops etc in London. the area should be avialeb to all. bars / cafes etc suggest it is only 92 available to those with money to spend. 1 1

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As a local resident who would like to use this route for walking home/to work it would be nice to be able to do so along as much of the river as possible and feeling safe doing so (the dark/corner'y/inland bits can be a bit scary, even during the day). As the consultation document says, the "inland" parts of the route are sometimes scary, sometimes time-consuming/confusing and I often have to advise/lead confused tourists back on track. I don't like walking along 98 the "concealed" bits when I'm alone, even during the day as I don't feel safe. 1 99

100

101

102 We need to encourage healthy activities for resident elders and visitors 1

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An architectural overview/oversight. There needs to be a coherent strategy for improving and maintaining the architectural assets. A number of sites are reaching the end of their life-cycle. These do not necessarily need to be replaced 103 by residential units. This area needs a significant cultural attraction. 1

104

105

106

By 'fully accessible' assume you mean for disabled / wheelchair / buggies. If you go down this route make sure you discourage cyclists who are currently not a 107 problem because of the various steps to be negotiated. 1

108

109

All of the above objectives are important as the riverside walk is an important 110 and widely used space which needs to be maintained and updated. 1

111

112

What ever you do will be limited by the fact it is a flood defence system for the 113 CoL

CITY OF LONDON CORPORATION 134 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please provide any other comments that you have about the RW strategy ID # Q8 ideas

more bar/ all access café Events - coherent design quiet - North keep but no yes but Events - design all Cyclist - Cyclist - in same no litter / rough or amenties - safe no running beach specific retail quiet no along RW yes no time bar clean greenery sleepers south toilets (future) redesign adverstise lane section spaces 1 Some of the areas marked for improvement, e.g. Montague House & Dark House Walk were relandscaped relatively recently, so why is it being done again, or why wasn't it done properly the first time: another waste of money. Why spend money on a green park link to Queen Victoria Street at White Lion Hill if 114 it's only temporary? Seems an unnecessary expense. 1 1

The Northbank has a very distinct and beautiful character - don't turn it into a 115 replica of the Southbank 1 I really enjoy the path from Tower Bridge to the Embankment as it is. I'd love some more planing to provide some shade. I'd also like to get a cup of tea. It 116 doesn't have to be a full restaurant. It could be those mobile trailers. 1 1

TOT 37 comments in total 7 1 2 2 3 5 5 3 2 2 1 2 1 3 2 1 2 1 4

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What do you think about this proposal? ID # Q9 social enterprise - less health art/craft more traffic on more of and innovati spaces - a Posit Nega more no café / adjacent a quiet more access - maintain noise swimming more ve events suitable daily market - Blackfriars bridge Foreshore Retail Space ive tive retail retail bar road zone greenery connect / clean toilets issue cyclists pool seatings lighting space here? no chain 1 More cafes and seating areas would be nice 1 1

retail should be encouraged along the route. Would the income from such a 2 space be retained by the City, Thames Water, TFL or other? 1 1

I'm not convinced that retail will be sustainable and I think the riverside is better 3 for "lingering" activities - bars and restaurants. 1 1 1 4 yes 1

OK but I'd like to see some quiet zones for those who just want to stop and stare without being distracted by revellers and noise. I think the SouthBank is 5 a bit too busy at times. 1 1

I would prefer that the width of the embankment road was reduced to allow a wider riverside path. The embankment road is too busy, noisy and polluting. Traffic should be discouraged from using it and it should be reduced to one 6 lane each way. 1 1

That would be lovely. Absolutely ideal except there is no seating. But this kind 7 of thing is precisely what I want. 1 1

8 An improvement 1

9 Definitely against yet more retail in London, stop already!! 1 1

10 Yes cafes and similar would be welcome. But more in mportant public toilets. 1 1 11 Think it looks good 1

I'm not keen at all unless it's - a social enterprise; or - art/craft spaces; or - 12 a daily market, selling useful things like fruit and veg 1 Good provided they are compatible with the area and don't restrict the walkway 13 too much. 1

14 A good idea if facilities are available to all. 1 1 I am gainst any space wasted for retail, we need more room for cycling safely 15 and a cycling lane is a must 1 1 1

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Keep commercial activity away from the Walkway for those who want it there 16 was and is enough on the other side. 1 1

It's great to see room to move and space to sit outside and eat. That silver hoarding is horrible but I assume that will go with the new scheme. Thumbs up 17 here! 1 1

18 Cares, bars & retail outlets are a good idea 1 1 1 I assume these will mostly be eateries; fine as long as any outdoor seating is 19 contained within limits. 1 1 1

20 Good idea. 1

Looks really good. It would be nice to regenerate this area as it is pretty sterile 21 and the retail/cafe spaces on the nearby roads is hindered by heavy traffic 1 1 1

22 very promising 1

23 Provided it is limited to this area then okay. 1

brilliant, but dont just focus on retail, cultural elements are what really draw 24 people. 1 1

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brilliant, but dont just focus on retail, cultural elements are what really draw 25 people. 1 1

brilliant, but dont just focus on retail, cultural elements are what really draw 26 people. 1 1

27 The wider walkway and trees would be good. 1 1

As long as this does not obstruct walkers/runners and is in keeping with the 28 spirit of a river walk, then that could be a positive development. 1

Looks good! The tree planing will be very important and widening the pathway. Needs to be good access to this area, and nice easy going places to have a 29 drink 1 1 1 1 30 looks still dark because of the roof and darkness is not good for safe 1

Much more open and looks like a safer environment with more room on the 31 pavement. I like it. 1

32 Much better, more spacious and pleasant looking. 1

33 Cafes would be good. Independent ones as well as chains. 1 1 1

If the walkway can be widened so much here then outdoor seating for any 34 cafes and bars would be welcome. 1 1 1

Much better wider space, more pleasant and better flow and connection 35 between different areas. More trees and altogether better environment. 1 1 1

36 Excellent - that would be well placed given the new station design 1 37 excellent idea 1

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39 good idea 1 Retail units are fine to a certain extent but not when it's all about making money as it seems to be. I understand that an increase in people to the area gives good opportunity, however there should be a good balance for open 40 space and areas where events can take place. 1 1 1 The space looks much more appealing and the additional depth to the path is positive. I don't believe the steps from the bridge are in-keeping with the style 41 of the structure. 1 1 This seems to me a fair proposal, but of less importance than planting and 42 access for all 1 1 1 The retail units should be favoured if they are independent rather than chains. We don;t want the riverside to look like every high street in the country. Art iught to be less about the surroundings and more about the art itself. There 43 could be better use for the area than art. 1 1 I can't imagine what the woman on the right of this picture is taking a photograph of as it is right beside Blackfriars bridge and apart from that there is nothing there. One small Bistro would be enough, do not overpopulate this 44 confined area 1 1 Widening teh walkway is highly desirable. Public art is always welcoem (but, sadly, subject to vandalism). IPersoanlly, I don't need retail units but I am sure 45 some people would enjoy cafes 1 1 1

Looks good but if you over fill with stalls, retail, art then the walk way will become annoyingly crowded for those who might actually be walking rather 46 than meandering 1 1

47 great I think the trees and that little bit of extra spaces makes all the difference. 1 1 48 Looks nice. 1

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Seems to be an improvement. Would be nice if you could showcase the River 50 Fleet there, although I suppose the Fleet is mostly just a sewer at that point. 1 1 1

51 It is a good one. 1

52 Great idea! It shoudl help to create more communal areas. 1

Generally, I think this will be well received but may detrack from the 53 peacefulness of the area. 1 1 54 -

55 Good. 1

Would be sad to see the usual chains taking up space - such as Starbucks, Eat, Pret etc. It's a definite improvement but still a lot of concrete and free 56 seating should be provided. 1 1 1 57 like 1

58 i would not sit outside on by the bridge due to bad air, noise and smokers. 1 1

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This looks great, the increased width of the walkways are particularly welcome. Due to much of the activity and construction both on the south and north banks 61 of the river a lot of the walkways are extremely narrow and cramped currently 1

62 Green walls are more attractive than shops. Cafe's/restaurants would be ok 1 1 1 1

63 Looks good. 1

Where did all the people come from?! I questions whether reatil would be 64 viable here. This area is in clear need of attention though. 1 1 1

65 I agree - more vibrancy is needed. 1 Trees, people, quality surfaces all of course look good to me. Natural surveillance from more access will improve the perception of safety too but retail units will need to complement that and make sure they are adding value with additional services and facilities ideally not 'privatising' any of the space or 66 providing blank architecture... 1 1 1

67 Very good. 1

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An opportunity not be missed. Increased footfall will be required to insure 69 viability of the units. Innovative lighting opportunities, LED etc. 1 1

I support the introduction of carefully chosen independent retail and food units 70 but take-away should be restricted to preserve cleanliness of the area 1 1 1 Are reatial units really needed? Maybe free shelter would be nice so people 71 can enjoy the walk war rain or shine 1 1

I like it. It looks good. Wider, with some greenery. Importnat to have free 72 public seating. 1 1 1

I think it is a great idea. There needs to be more cafe type places that people 73 can sit and have a drink/coffee and look out on the river, socialise and relax. 1 1

great!! - but we've got to get the river and the low tide shoreline cleaner so it's 74 less smelly!! 1 1

75 Positive - an expanded space needs an 'anchor' for activity. 1

Very good idea opening up the area to encourage tourists / locals to use the 76 area through the whole of the City Walkway 1

77 agree 1

78 good 1 79 Great idea to encourage public to use this area more frequently. 1 It looks nice but I don't understand where the space is coming from - if 80 narrowing the river is that safe? 1 It looks nice but I don't understand where the space is coming from - if 81 narrowing the river is that safe? 1 It looks nice but I don't understand where the space is coming from - if 82 narrowing the river is that safe? 1

83 Still rather oppressive. 1

its not all about shopping and retail! Provide better designed open spaces this will attrac people! the visual above is poor and not inviting people to interact with the river. it is a prime location to have veiws upstream towards the london 84 eye. Get a Landscape Architect involved. 1 1

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More green space would be good. The stairs to the bridge could do with being replaced, and the whole bridge greatly freshened up. This part of London is one of the most polluted, so although a nice space I'd feel bad about spending too much time there and breathing in all the pollution from the traffic, especially from the smoky taxis. This is just an open space, whilst nice it isn't really a space per se. There are no seats, this has great views of London from here, a place to pause and linger. I can't help but think more could be made of the bridge. Bridges are amazing, however in this picture it is just plonked next to the space. Plane trees again, I know they are London trees, but London should be less polluted now, Weeping willows would look nice, but I suppose 85 they are one of the worst trees to plant in a penned in spot. 1 1 1 1

No, I prefer the idea of the swimming pool in the River, the City is not being 86 ambitious enough. 1 1

I would support this. However, Blackfriars Bridge urgently needs to be cleaned and repainted -its condition is deplorable and if this is not addressed shortly 87 significant expenditure will be required to replace corroded metalwork. 1 1

88 Huge improvement - cafe, trees, wider path all positive 1

Wider walkways are a huge improvement as is better access to bridge and clear view to river. Planting is important. This image shows no informal seating opportunity not linked to commerce nor does it show a commitment to public art. Would it be possible to consider portable trees and seating so that spaces 89 could also be used for larger scale events as appropriate? 1 1 1 1

90 Great - BUT YOU NEED MANY MORE TREES 1 1

91 It sounds good to have a northside version of the southbank and its facilities 1 1 1 no thanks. knock Brooks Bistro on the head. there's no shortage of places to eat in London and the City. Let's have some open space without the option 92 (only available to those with spare money) to spend. 1 1 1

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94 Good idea but selectivity required. 1

95 Yes to space. No to retail. Why colonise yet another area with retail? 1 1 Some events would enliven the space but not too much retail outlets please except temporarily whenever there is an event. More interest could be created than the example above through planting and decoration. Could we have 96 some more imaginative railings please. 1 1 1 1

cafe/ sandwich bar would be useful, shops not. the tunnel under the bridge is 97 still grubby, even in the aspirational picture. 1 1 1

I think that this is a good idea. Retail (coffee etc would be good) Some sort of public space for performances might be nice? A small scale version of 'the 98 scoop' (http://www.morelondon.com/estate/map/) maybe? 1 1 99 retail would be good but ensure forecourt is public; plant more trees 1 1

Excellent. Currently too cramped/claustropobic and does not allow for 100 meandering. 1

101 Neither is as important as greenery and seating 1 1 1 It would be good to see something fresh in retail. So much chain stores rather 102 than Individual traders. And family businesses 1 1 1

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Not keen on this proposal at all. It smacks of over-development, and will result 103 in the usual top drawer retail brands (cafes, restaurants, etc) 1 1

104 much better 1

I think this is an excellent proposal and would be a good use of the space, 105 especially if the retail units were encouraged to be open on weekends. 1 1

106 I would prefer retail to stay inland and leave the riverside as a place to relax. 1 1

Scheme looks good, but not at all keen on the Tideway Tunnel project: a high 107 price to pay for another Starbucks 1 1

108 Good idea. Be bolder 1

109 Brilliant; fully supportive 1

Definitely an improvement - essential to include outdoor seating/public art as 110 well as retail units. 1 1 1 1

111 Great improvement on a very scruffy area 1

112 think it will be a great improvement 1 The walk way is wider, the flood wall has gone. However is is still a hard and sterile enviroment. even with the two trees. I would put a whole avenue of 113 trees along the edge of the embankment. 1 1

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114 I like this. Keep the public toilets and consider longer opening hours. 1

Keep them small scale and unique - we don't want any more Boots or WH 115 Smiths 1 1 Retail would be great. There are very few retail units at present so it would add to the variety. I'm not so fussed about public arts events. London has plenty of 116 places for those already with better access. 1 1

TOT 102 13 7 18 14 1 4 16 4 4 2 2 1 1 10 1 5 1 15

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This looks a little like a gimmick, although I could be convinced. What will happen to the traffic that currently uses this section of road - will this just shift the problem of noise and pollution to a different part of the City. On the flipside, there is not a 'real' pedestrian route to the river between Millenium Bridge and the other side of Blackfriars - ie, a nice way to access the waterfront - so 2 this green roof idea may provide a solution here.. 1 1 1

What do you mean by temporary? Either you close White Lion Hill and turn it over to green 3 space or you do not. I am agnostic on this proposal. 1 1 4 why temporary? 1 1

5 Interesting 1 The proposal is better than the existing arrangement but in truth this area needs to be completely remodelled and the existing buildings and roads removed to allow proper riverside access by pedestrians. The office block shown is one of a number of completely uninspired and ugly buildings currently dominating the waterfront between London Bridge and Southwark Bridge. 6 Most of them need to go and be set back further from the river. 1 1

It's not bad, but it's not going to stop the surrounding buildings being as ugly as sin. I think it's just 7 a sticking plaster. 1 1

8 Definitely worthwhile, though perhaps with benches/tables where width permits. 1 1

9 Sounds interesting although I don't know the area 1

10 Excellent 1 11 Support 1 Good idea; why does the 'green park' need to be temporary? As that grey building is of little architectural merit, why not have part of it thickly planted with tall grasses etc. like raised train track in New York? Re: latter, if not here, then elsewhere along bank? All your other green spaces in the City are very ordered, the planting neat. Would love a space with tall plants that 12 make a noise in the wind. 1 1 1 1 1

13 Good idea but permanent rather that temporary please 1 1

14 A great idea as currently this is one of the stretches that is not readily accessible. 1 1

15 this is an excellent idea, again there should be enough room for pedestrian path and cycling lane 1 1

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16 I would welcome it if large assemblies on it could be precluded. 1

Great idea to pedestrianise White Lion Hill. I've walked up and down there a few times and always wondered what that road was for. Can seem a little sinister around there in the evening 17 too. The grass strip looks odd. Again the design lets the idea down but the idea itself is excellent! 1

18 Excellent 1

19 Excellent though would prefer plants and trees to grass. 1 1

20 Good idea. 1

I like the idea of it being pedestrian access with an easier route to the river but the surrounding buildings are pretty grim so I think it would need a bit more investment in planting to make it an attractive place to sit if that is the intention. It would be nice to have it like the gardens above the Southbank Centre with seats and planting and vegetables. I think it is run by a charity - but that 21 may be too expensive. 1 1 1

that looks great. Having walked along the Seine last summer, our own river needs great 22 improvement. This is a step in the right direction in more ways than one. 1

23 A good idea 1

Excellent, this would be a wonderful space, although I would suggest some planter based trees 24 would add shade and further soften the environment. 1 1

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Excellent, this would be a wonderful space, although I would suggest some planter based trees 25 would add shade and further soften the environment. 1 1

Excellent, this would be a wonderful space, although I would suggest some planter based trees 26 would add shade and further soften the environment. 1 1

This would reduce the traffic noise by the path and improve accessibility. It is not clearly 27 explained why the green park is temporary? Why are you not proposing something permanent? 1 1 1

28 Sounds innovative and a good way to expand leisure facilities in the City. 1

This is a great idea. It doesnt look great in this picture - if it is temporary, I guess this is better than nothing. It could look fantastic if it recreates the feel and quality of the High Line in NYC 29 (albeit much shorter) 1 1 30 it looks nice 1

More open space to use by the river would be great - better pedestrian access and places to sit. 31 Benches would be good here. 1 1

32 Like the greenary and wide walking paths 1

Very good. This particular part of the bank is very unwelcoming to pedestrians and cuts off 33 access. Rerouted traffic and a park would be good. 1 I have reservations about the maintenance of such a walkway, ie whether the grass surface would be able to be kept so well considering the numbers of people walking/otherwise using it. Similar problems were encountered at Manchester's Piccadilly gardens, where the grass surface soon became unmanageable. Instead perhaps consider more traditional hard surfacing with 34 planted (raised) sections and seating along it. 1 1 1

Improved but still not a great space - shame about the building and structures. Use art works, 35 vertical planting, etc, to bring more colour and lose the building in this view? 1 1 1

36 I wouldn't do that because it could cause serious congestion around Blackfriars. 1 1 37 another excellent idea 1

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39 great 1

This would be ok as long as there is a goo dalternative for transport as London is already 40 congested, so diverting traffic to other areas may in turn cause more problems. 1 1

This is obviously better than the roadway, but would suggest more could be done with the space 41 than a simple green park. Seating, art installations, view points of the Thames? 1 1 1

42 Excellent idea. Giving better access to all and pushing vehicular traffic away from the riverside. 1

Depends on the size and how temporary the park is. Why is it temporary? Why not make it a 43 permanent feature? There ought to be space to relax, walk and cycle. 1 1 1

44 This is insane. Its a road to redirect western bound traffic away from Blackfriars. 1 1

45 This woudl be a pleasant amenity 1

The elderly often prefer to sit on something so seating would be nice, a rubbish bin or two for 46 unloading of waste (instead of throwing it in the river or leaving it on the grass) 1 1 1

great idea - horrible road creating lots of pollution in London and would be another great space 47 City side of the river..Green alwasy makes the city looks better. 1 48 Good. 1

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49 fab, am not a driver so i'll leave them to complain . 1

Interesting. Have always regarded that a car-focused wasteland so don't know much about the 50 area. 1

51 Another good idea. 1

52 Great idea. 1

53 Very good idea, I am most definitely in favour. 1 54 Strongly agree 1

55 Good, although why not keep this open to cyclists wishing to avoid the busy roads? 1 1

56 Great - love it! 1 57 excellent 1

Good proposal, however it rains so often i doubt this would be used, if the weather were nice 58 people would just go and sit in a nice park,not next to the concrete monstrosity 1 1

CITY OF LONDON CORPORATION 151 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q10 more greenery - traffic - develop trees and less add Cyclist - why the planting greenery - access - reference ecologic health why only space closing whole seating insdead of maintenan connecti to high add bar / al and air White Lion Hill Positive Negative temporary? for it ? area / bench grass ce issue on line NYC artworks café bins features quality 1 59 nice. Would be good to incorporate ecological features into the green space. 1 1 60 Fully supportive 1

61 I love this Idea. One thing that is definitely lacking along the river bank currently is green space 1

62 Excellent! 1

63 Oh yes! 1

Okay - the access via the St Pauls/Millenium bridge is only a few hundred metres away. Unlike 64 to have a huge impact (other than on the traffic). 1 1

65 Why would this be temporary, and not permanent? Otherwise I support this. 1 1

Terrific - has long been an eyesore and more like parts of Europe and Brisbane where mistakenly planners have made the rivers edge a transport corridor for vehicles and not allowed access for people. Would be nice for the students too if you can integrate access to neighbouring buildings 66 in time rather than just channel people through 1

67 Excellent. 1

CITY OF LONDON CORPORATION 152 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q10 more greenery - traffic - develop trees and less add Cyclist - why the planting greenery - access - reference ecologic health why only space closing whole seating insdead of maintenan connecti to high add bar / al and air White Lion Hill Positive Negative temporary? for it ? area / bench grass ce issue on line NYC artworks café bins features quality 1 68 Promising: would connect well with Blackfriars Station. 1 1 Principle is supported. but why temporary? More varied planting/landscaping required. Opportunity for cycle route? Different/enhanced lighting. A better relationship/connection with the 69 riverbank walkway below needed. More fun? 1 1 1 1

70 I support it 1

71 Its nice, but wouldnt recommend it if it makes traffic in that area worse 1 1

72 Again, I like the look of it. Seats? 1 1

Great idea, how nice to have grass and possibly flowers near to the river where you can relax 73 and socialise 1

74 Interesting - would need to know more 1 Very positive. This space is awful currently - traffic dominated and unattractive. Long-term, 75 removal of the slip road wil be even better for permeability. 1

Not a good idea at all, there are only two vehicle access points from the this area onto Upper / Lower Thames Street and Victoria Embankment. This would push traffic towards Blackfriars. Better idea would be to make it a separated single lane for vehicles with a proper pedestrian access area. This road is heavily used and must be kept for vehicles with a shared use, it does 76 not need two lanes for vehicles and there is ample space to allow a shared space. 1 1 love it, but 'temporary' ... what is the long-term aspiration? when will the Corporation act to 77 demolish the eyesore building in the picture?? 1 1

78 good 1 79 Another great idea in providing more open public space. 1

80 Like it, 1

81 Like it, 1

82 Like it, 1

83 Needs more vegetation but road definitely need sot go. 1 1

Great short term innitiative. The longterm strategy should be to reorganise the area and make it more attractive for pedestrians. it is close to T. Modern and St. Pauls hence lots of tourists, 84 looking out for green resting places on the sunny side of the river. 1

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85 This is a great idea. The building looks crap though 1 1

This is a bad idea and I would like to object to it in the strongest terms. firstly the consultation document is factually inaccurate. It states that White Lion Hill is used by taxis, it is isn't it is a public highway. White Lion Hill should do two things: 1. Take traffic congestion away from the Blackfriars Junction - already dangerous 2. By facilitating the free flow of traffic through Blackfriars area improve (or not make worse) air quality in a an area that fails to achieve legal air quality requirements. I cannot believe the City of London is making a proposal that will make a non-compliance situation worse? Closing White Lion Hill will compromise Safety and Air Quality, are CoL happy with that. As a local resident I am not. I have to cross Queen Victoria Street every 86 day and this make the street, more busy and more dangerous. 1 1 1

There is a need to improve access to the walk from the area of Queen Victoria Street which lies between the Millennium Bridge and Cannon Street station. I have seen visitors frequently attempting to find a way down. I am not convinced by the above proposal - the buildings situated 87 there are frankly hideous and its hard to see anyone wanting to sit by them enjoying the view. 1 1

88 Great improvement - could there be a provision for cyclists to link embankment with city? 1 1

Closing to vehicles a very good idea, as is greening. More trees would also help. What consideration is there of existing architecture and structures? Is there a way that these could be livened up and brought in to the scheme through lighting or animation in some way? Does the 89 green area leave enough space for joggers? 1 1 1

A good proposal, but it still looks very much like a road, can not see how can access it and of course it needs trees - the grass will not survive long and will look horrid in the inder. This area of 90 the embankment is sadly the most unattractive. 1 1

91 Love it! Would be great to have somewhere to enjoy the sun 1

92 i might be interested but you're not telling me about plans for traffic. 1 1

CITY OF LONDON CORPORATION 154 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q10 more greenery - traffic - develop trees and less add Cyclist - why the planting greenery - access - reference ecologic health why only space closing whole seating insdead of maintenan connecti to high add bar / al and air White Lion Hill Positive Negative temporary? for it ? area / bench grass ce issue on line NYC artworks café bins features quality 1 Also is a chance for a cycle lane along this road? Grass is nice , maybe planter boxes, cycling 93 and walkways 1 1 1

94 Excellent 1

95 Great. Make it accessible to cyclists too. 1 1

96 Please explain why green park should be temporary. 1 1

Good - close more roads and impose 20mph on those that are left. But this does nothing for the 97 main walkway itself. 1 1

98 Very good idea. 1 99 permanently convert it into a park 1 1

Good idea. Only works if the prior proposal of widening the path is implemented. Is that grass 100 or astroturf? 1

Unbelievably good - this is what is so good about the City of London having plans like this - if you could think about the building immediately to the west of this (it looks like an old BT building) as a development site it will start to make the river front far better. When you look at theis Building and the City of London school from Southwark it is incredibly depressing - they are awful buildings and detract horribly from the skyline that includes St Pauls at that point and the whole image of the City of London. I know you cannot do anything with the school but could you encourage them 101 to have a green wall/ planting or similar to soften the red brick and toytown architecture. 1

102 Anything that reduces vehicles in he city is to be welcomed 1

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This is a partial solution, but misses the main problem. This site needs a complete re- development. The current building is one the ugliest along the waterfront - the Guoman Hotel at Tower Bridge being the worst. Traffic needs to be re-routed to ground level or removed entirely. A new integrated development needs be worked-up, again preferably a building of cultural significance to replace the current block. The entire riverside walk needs to include existing architectural assets/points of interest, but also seek to think long-term to replacing the 103 problematic older buildings. 1 1

104 Fine if temporary but needs seating and litter bins and low level lighting 1 1 I support the idea of providing a better connection by closing White Lion Hill to vehicles and paving it over. But I would prefer to have a wider walkway with perhaps some public art rather 105 than a green park in the space. 1 I think the road and buildings surrounding it should be taken down. They are an eyesore and add nothing to the area. Many of the buildings look half empty and the road contributes lots of noise 106 pollution. 1 1

107 excellent idea 1

108 Excellent 1 brilliant; there is insufficient green space in this part of London. why not permanent? how can this 109 be accessed from the river side? 1 1

110 New connections to the Riverside Walk are important - why would this only be temporary? 1 1

111 Marginally better. It would be greatly improved by demolition of this hugely ugly building 1 1

112 currently cloed to traffic and causes long delays in Queen Victoria street during rush hour 1 1

Goo idear to cloase the road. However a more permanent park might be a better idear. More 113 trees to keep the park cooler in summer 1 1

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Why spend the money when this is described as temporary? It would be good to know what the 114 long term, permanent proposal is. Where is the traffic going to go. 1 1 1

115 Fantastic - White Lion Hill is a nightmare. An opportunity to create green spaces. 1

116 That looks really exciting so long as the traffic disruption isn't too great. 1 1

TOT 103 13 15 7 12 11 8 8 3 6 2 3 1 1 1 1

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What do you think about this proposal? ID # Q11

2 The space in front of Billingsgate always has seemed underutilized. 1

3 Fewer stairs and ramped access would be good. I support this idea. 1 1 4 yes 1 What about the upper walkways including the pedestrian bridge over Lower Thames St. That area has changed a lot with the steps on the north side of LTS to Monument having disappeared. Are they going to be re-instated? They were smelly but did give road-free access to the riverside. There are some occasional problems in the area just south of Magnus Martyr e.g. with 5 overflowing litter bins 1 1

Not much of an improvement is it? Fussy design, silly oversize plant pots, unsympathetic to existing buildings. I think I prefer the existing layout. You may as well leave it as it is and spend 6 the money elsewhere. 1 1

7 yes. in all senses. 100% yes. 1

8 Slight improvement of what is already acceptable. 1

9 No comment

10 Excellent idea. 1 11 Excellent, fully support 1

I think you should make the whole length of the walk as accessible as possible. I have to think 12 very carefully at the moment which bits I can access with my Mum, who is in a wheelchair. 1 1

13 Good idea. 1

14 Looks good. 1

15 a little pontless really to landscape again, it is very important to add a cycling lane 1 1

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What do you think about this proposal? ID # Q11

16 Attractive as it is no need to change it! 1 1 The landscaping here is a good example of the lack of a coherent design identity for the proposed schemes. A 'classical' style garden setting butting up against a starkly modern glass facade, whilst only a few steps away the setting outside Customs House is completely different and modern in flavour. The whole thing looks confused and messy, particularly with those very suburban terracotta planters, I assume acting as dividers. On the plus side opening up the space is a good idea but everything else screams shopping mall c.1980 rather than world class tourist 17 destination. 1 1

18 The "aspirational" view is excellent & would be a real improvement to the area 1 I do not particularly like this. I think this is one of the sections of the Walk that currently works 19 really well, and see no point in replacing shrubbery with grass. 1 1

20 Good idea. 1

21 looks very nice 1

It looks good bad for birdlife that thrive in the current bushes. You are reducing the shrubbery. In Singapore this would not be allowed. If you pull up a tree you must plant a new one - not just 22 replace it with grass. 1 1

23 Looks good and I like it 1

24 fantastic, play equipment would suit this area. 1 1

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What do you think about this proposal? ID # Q11

25 fantastic, play equipment would suit this area. 1 1

26 fantastic, play equipment would suit this area. 1 1

It would be a medium improvement. How often would the area in front of Billingsgate be 27 reclaimed for private functions? 1 1

28 Looks excellent. 1

I love this proposal. Its almost like a new park. If there is room, it would be great to have a small 29 facility for children eg playground or ?? summer fountains to run in 1 1 30 it looks nice 1

I like the idea of a grass space to sit on - more of this is required in this area. I would like to see 31 more trees with it. 1 1 1

32 Like this for people with wheelchairs or prams. More prettier view than existing. 1 1

33 Not much difference, I would spend more funds elsewhere, this part isn't too bad to begin with. 1 1

34 Will there be any street lighting on the left-hand side (ie the part away from the river) as now? 1 1

The original space not too bad at the moment and not sure that the grass is the answer. some 35 taller planting /trees on the riverside may be betters for different heights and some shade. 1 1 1

Also positive view on that proposal - would suggest it would need to be more carefully maintained 36 than the current arrangements are. 1 37 excellent idea 1

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What do you think about this proposal? ID # Q11

39 much better than it currently is 1

40 Yes this does look better and more people can use the area. 1

This looks good, as I know it is a particularly congested area during the summer. However, you 41 may want to consider adding a few more trees back into the grassed area to provide shade. 1 1

42 Good 1

43 Opening views of the great river is always a fantastic idea. More views the better. 1

44 Its pointless to take away real trees and put in grass. Just tidy the trees. 1 1

Improved accessibility is always commendable - but there is the danger of misuse by cyclists, 45 making the area less enjoyable and safe for pedestrians 1 1 1

46 Again, bins, water fountain, and maybe a few more seats somewhere? 1 1 1

47 opens up the space and invites people to enjoy the new open space. 1 48 Good. 1

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What do you think about this proposal? ID # Q11

49 fab 1

Torn on this one. The current trees offer a nice secluded spot. But opening the space up looks 50 nice too. 1 1

51 Another good idea. 1

Really good idea. This area is not well designed at the moment and could be really beautiful and 52 much better used. 1

53 Very good idea, I am definitely in favour of this idea. 1 54 Agree 1

55 Good 1

56 Big improvement 1 57 excellent 1

58 this is an area that currently works well and does not need any re-landscaping 1 1

CITY OF LONDON CORPORATION 162 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q11

less stairs - more design can ramp seating / trees - flyover leave play bar / history view on Montague House Positive Negative be improved access cyclist bench shade bridge at it is equipment lighting café bins information the river 1 New design looks quite formal and perhaps less shady. It will be good to have shade as the 59 climate gets hotter! 1 1 60 Landscaping must be done in such a way that it doesn't limit the usable space. 1

I would prefer other proposals to this given the area already appears open and vibrant. However 61 this option would definitely be an improvement on what is already present. 1 1

62 Good but would like to see some trees retained 1 1

63 Oh yes! 1

64 Really nice. Should be a priorty. 1

65 I support this. More needs to be made of spaces like this. 1

Im not mad on over formalising and manicuring however i do appreciate the more open and visible greenspace. the wind can rather whistle through here however on occasions and a bit of 66 cover may be a good idea? 1 1

67 Landscaping and adding a ramp will improve the user experience of the walkways and gardens. 1 1

CITY OF LONDON CORPORATION 163 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q11

A significant improvement over the existing offer. Improved sight lines, more welcoming. More 69 mature trees. 1 1

I support the ramp for improved accessibility but prefer the more natural look of the existing 70 planting. However, the addition of trees would be beneficial. 1 1 1 I dont think thre is much of a difference, to shave money the trees should be cut back as appose 71 to re-landscaping 1 1

Looks good. Perhaps some information signs could be added that will tell about some of the 72 history of the area? 1 1

Again, great idea. I always feel like I am on holiday when I am by the river so areas where you 73 can sit and chat, drink and look at the views are the top of the list 1

74 Looks attractive- It could be good 1

75 Positive - replicates the Grant's Quay wharf scheme that was very successful. 1

Good idea, often feels a bit neglected and forgotten, as people leave the Tower of London area 76 its not very welcoming. Old Billingsgate is part private land but would benefit some enhancement 1 the ramp is a long overdue improvement, but I much prefer the present landscaping with its trees 77 and peaceful corners 1 1 1

78 good 1 79 This idea makes much better use of the identified area. 1

80 Very good 1

81 Very good 1

82 Very good 1

83 doesn't improve what is already there - bit more access maybe. 1 1

glad to see you are investing in the area. BUT we live in the 21st century and the desing you are providing is a step back instead of ahead. The surrounding buildings are from the 80s, with the exception of the listed bildings (e.g. old Billingsgate market, etc.). SO update the publice space accordingly. Proved more views onto the river / seating elements facing the river. The intention 84 of this design is the green areaa in the middle, which is not suitable for this location. 1 1

CITY OF LONDON CORPORATION 164 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q11

Green space is good, although one thing I've noticed is that people can't so easily see the Thames from a sitting position. The river parapet can't be lowered, but could the green space be 85 raised, small hill even, so that people can get to see the river from the picnic position? 1 1

It's OK, but not the best use of funds. In front of Billingsgate needs some work, but isn't this 86 private land? 1

This is an improvement on the current situation - the main problem is the inadequate provision of 87 rubbish bins which means that refuse overflows the walk here on busy days. 1 1 Improvement on current situation. Not a priority though. Addressing gaps in the Riverside Walk 88 seems more important to me than improving rather wide sections of it. 1

This space looks very dull. Good idea to have flat green spaces, but better to leave the space more flexible and less formal . What looks like a purple piece of public art in the centre is a little old fashioned. A more engaging approach might be to think about art along the walkway itself, 89 the fence, as sound or light installation. Is there scope for Pontoons? 1 1

90 Much much better - but again, you need trees - large grass areas will not last. 1 1

91 Brilliant idea 1

lucky you put a bin the foreground of the 'now' picture to make it look particularly lovely. i think i 92 prefer the 'now' option. there are more trees and it's greener. 1 1 1

CITY OF LONDON CORPORATION 165 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q11

less stairs - more design can ramp seating / trees - flyover leave play bar / history view on Montague House Positive Negative be improved access cyclist bench shade bridge at it is equipment lighting café bins information the river 1 Opens the space which is good - would cycling be allowed via cycle path on the building edge of 93 the space? Access via steps is still not great and will be less used if access is not improved. 1 1 1

94 Good 1

95 Big improvement. 1

96 Great idea 1

97 OK, but not a big difference, so not my highest priority. 1 1

The idea of green space is good but I would prefer a much simpler (large rectangle?) grass area. This would not only cost less to build and maintain but would provide more room for children to 98 play and allow more people to fit on the grass. 1 1 99 ensure enough seating is provided 1 1

100 Much improved. I like the way it i s all on one level. The current one is messy and compromised. 1

101 Much better idea - the current planting and layout is very 1980s and dull 1

102 Excellent 1

CITY OF LONDON CORPORATION 166 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q11

Fine, looks a bit twee, suburban Maidstone! For a city of this stature, an international competition should be launched, pulling on the skills of landscaping and way-finding specialists. BTW, this is one of the buildings which needs replacing - no more glass and steel; London brick and crafted 103 architecture. 1 1

104 Proposed planting fairly awful - looks like a seaside resort. Get a decent Landscape Architect! 1 1

105 I think this is a very good proposal and a much better use of the space. 1

106 lacking in trees. 1 1

This area already works quite well, so may not be a great return to effort. The changes in front of 107 Old Billingsgate tho' look good - will this also include replacing the shabby pavement? 1

108 Good but could do even more 1 1

109 i prefer the eisiting more intimate space. ok for the ramp. 1 1

110 Much improved - opens up the area and allows seating/access. 1

111 Don't think this needs a major change, just a revamp of exiting as it works well at the moment 1 1

112 much neater than current 1 It looks the same to me!!Prehaps a bit more ornimental and a bit more work for the City gardeners to keep neat. I dont see how it will look any diffrent in 5/10 years time than what is 113 there already 1 1 1

CITY OF LONDON CORPORATION 167 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q11

This was done fairly recently, why wasn't it done properly the first time? Adding ramps where there are currently steps is great for wheelchairs and pushchairs, but please make it clear the 114 walkway is for pedestrians and not cyclists. 1 1

115 It's okay, though not maybe a top priority 1

116 Sounds positive. No strong views. 1

TOT 93 22 8 8 3 3 13 1 17 4 2 1 2 1 1

CITY OF LONDON CORPORATION 168 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1 Good 1

This would be great. Hopefully the space could be used for cafe or arts programme to ensure that walkers 2 enjoy their time in the City. Currently this section (while pleasant) is just a thoroughfare. 1 1 1

If the area around the Customs House could be opened up more, this would make a substantial 3 improvement to this section of the Path. At the moment it is very narrow and not very friendly. 1 1 4 yes 1

Excellent. I'd like to see full public access to both sides of the Thames from the source to the sea. That 5 would be an historic achievement 1

Yes, a vast improvement. I have often thought that the fence (and the very unfriendly security guards on the 6 site behind it) should be removed. Taking away the parked cars would also be great. 1 1

7 definitely. 1

8 Definite improvement if HMRC willing! 1

9 Sounds worth pursuing 1

10 Would considerable improve the views and the pleasure of using the path 1 11 A must as looks so much better 1

12 A brilliant idea! Let's appeal to their better nature. 1

13 Good idea. 1

14 Excellent as there are far too many private 'obstacles' along the pathway. 1

15 wow excellent, more room for both pedestrian and cyclists 1 1

CITY OF LONDON CORPORATION 169 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1

16 Do we want more people to congregate in this area, more people would spoil it. 1

Great to open up the space. That blue walkway has always seemed quite odd. How does this space relate to 17 the spaces around it though? Also, have you considered the steps down to the waterway at low tide? 1 1 1

18 Absolutely wonderful idea. Would be such an improvement 1

19 I've never been keen on these railings; the proposal looks good. 1 1

20 good idea. 1

I think this is very important for the success of the project to make the riverside feel like a welcoming place and a good accessible walking route along the river. There are bottlenecks on the Southbank where the 21 access is narrowed and the exisiting layout here would undermine the value of the other investment. 1 1

22 wonderful 1

23 Much better than existing metal railings 1 1

This is excellent, at the moment this area is dreadfully underutilised, this could be a real asset to the 24 walkway. 1

CITY OF LONDON CORPORATION 170 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1

This is excellent, at the moment this area is dreadfully underutilised, this could be a real asset to the 25 walkway. 1

This is excellent, at the moment this area is dreadfully underutilised, this could be a real asset to the 26 walkway. 1

27 Excellent idea. The path is very narrow at this point. The railings hide the view of Custom House. 1 1 1

28 This would make a significant difference to a crammed walkway. 1

29 Fully supoort this great idea! 1 30 it looks nice and spacy 1

31 great - big improvement. Pop up bars/cafes could be added here. 1 1

32 Wider paths much better as currently to narrow. 1 1

33 It's good. These properties are so valuable for the city that they should be open for everyone. 1

This is very much needed. This is a wasted space which could be used as a public place for small events 34 and/or outdoor seating. 1 1 1

Certainly losing the railings would be a great improvement; the current space is very restricted and not 35 comfortable to walk through. Good luck with the owners! 1 1

36 That would be excellent if possible - the more seating the better 1 1 37 probab;ly not wise for private use over time 1

CITY OF LONDON CORPORATION 171 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1 38 More outside eating and drinking please. 1 1 1

39 good 1

40 Great for the public, it depends of the impact it would have of current users of the building. 1

Much better! This area is one of the most congested during the summer months, and this will allo much 41 greater freedom for public use. 1

42 As before, excellent idea, opening-up "wasted" space to the public 1

43 Excellent. More of this needs to be done. 1

44 This is a good idea as it actually creates space. 1

45 This idea needs to pursued vigorously 1

46 much improved 1

thsi would be good as there isn't much passing space at this part of the walk,I should also imagine that most 47 of these private areas arent used that much. 1 48 Better 1

CITY OF LONDON CORPORATION 172 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1 great, if the space not used by companies is just there empty and these are prime south facing/sun trap 49 areas... let's have them. 1

50 Definite improvement over the blue prison fence and narrow walkway! 1 1

51 This would be an excellent idea; the current narrow section by the railings is quite a problem at busy times. 1 1

52 Great idea. 1

53 Very good idea, I agree with this proposal. 1 54 Strongly agree 1

55 Good 1

56 Much better! 1 57 excellent 1

58 a small park would be more beneficial than a bigger pavement 1 1

CITY OF LONDON CORPORATION 173 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1 59 Very nice, best so far. 1 60 Private ownership is also important but a balanced approach must be adopted. 1

61 Again this option hits the mark in terms of increased width on walkways which is sorely needed. 1

62 Very good 1

63 Oh yes. 1

Good idea. There's a real lack of open spaces in the City - some where to sit at lunchtime away from the 64 bussle. This one needs more greenary though. 1 1

This is one of a few grim spaces on the walkway that need a major facelift. Even if the land was to remain in private use, the walkway environment should get a major facelift and the Grade I listed building also 65 deserves a much better setting. 1

Integrated space not separated and fenced is always an improvement on safety as well as enjoyment. Well 66 done. 1 1

67 About time. 1

CITY OF LONDON CORPORATION 174 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1 68 Good idea. 1

A significant improvement on the existing offer. Multifunctional space is supported. Private land owners 69 should contribute to the success of the City's public realm. 1

70 Fully support the proposal. 1

71 Really good idea, people will use it more 1

72 Much better. More friendly. 1

73 Great idea, needs to be maintained and kept clean 1 1

Good idea but it must be with owner agreement - these walks could become noisy if not managed well and if 74 close to private dwellings it could have a negative effect on making the City a more liveable space. 1

75 Supported. This is a very disappointing section of the riverside at the moment, enclosed and univiting. 1 1

76 Very good idea as currently it is very restricted and awkward to negotiate 1 1

77 an excellent proposal that should relieve congestion 1

78 good luck! 1 79 Great. It takes away the prison fence look on this part of the Thames footpath. 1 1

80 Grat improvement - please do this along more of the river front 1

81 Grat improvement - please do this along more of the river front 1

82 Grat improvement - please do this along more of the river front 1

83 yes much better. Needs to be be accessible 24/7 1

great, opening the building facades to the public accessible river frontage. Take care about the existing trees, they are valuable and need enough open ground to survive. Instead of hard materials, use suitable 84 porous material (e.g., hogging, gravel, etc.) 1 1

CITY OF LONDON CORPORATION 175 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1

85 Great idea, love it. 1

86 ER...won't this lead to increase flooding risk! 1 1

This would be a positive enhancement - the walkway here is subject to flooding so ideally some provision to prevent this should be included. I'm very disappointed to find no plan to open up access to Tower Bridge 87 along the river from here which should be the most urgent priority. 1 1

88 Huge improvement Car parking is a waste of precious space here 1

89 Good to remove unnecessary railings. Again, better provision of informal street furniture is desirable. 1 1 1

BRILLIANT ! Would like to see some Granary inspiration here - do not see it but it is mentioned in the papers - where is that reflected? This area is currently a car park, well done the owners for being open about 90 using this for public space - much needed in this area. 1

91 Depends on the cost to buy the private land 1

92 the proposal is a real improvement. 1

CITY OF LONDON CORPORATION 176 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1 It is pretty poor at the moment- so easy to open it up and provide a better space. The land is not currently 93 being used and should be opened for some use. 1

94 Good 1

95 Yes. 1

96 Please go ahead. 1

97 Yes, this would make a real difference to the feel of the place. 1

98 As long as it did not divert funds away from other more worthy uses. 1 99 bring low blue fence closer to the edge of the river 1

Very much improved. The current scheme is very exclusionary and forbidding. The proposed really opens 100 up this fine building. This will have the most major impact of all your proposals. 1

101 Much better! 1 An excellent proposal. The most frustrating thing is the impossibility of walking right along an uninterrupted 102 City side of the river heading east from Millennium bridge 1

CITY OF LONDON CORPORATION 177 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1

103 Excellent ideas; it couldn't work without the landowners. It will benefit them and their employees too. 1

104 Much better 1

I think this is a very good proposal, but quite low on my list of priorities. This particular part of the walk is 105 always quite calm and I have never had an issue with it. 1

106 much improved. I would also like to see Billingsgate market opened up more often for the public. 1

107 Another excellent idea 1

108 Excellent idea 1

109 brilliant, fully supportive. 1

Excellent - much friendlier and puts the space to good use. Could include some greenery to complement 110 the trees though. 1 1

111 Looks much better and improves use of space greatly 1

112 I think it would be a great improvement 1

113 Much better opened up. 1

CITY OF LONDON CORPORATION 178 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

What do you think about this proposal? ID # Q12

clean / seating / more narrow at the bar / step down to Custom House Positive Negative maintain cyclist bench greenery fences moment café artworks flooding waterway events 1

114 I like the look of this. Makes the walkway much more inviting. 1

115 Yes I like it 1

I love the walk as it is so there is no pressing need to do this. I would be in favour of exploring this idea but I 116 wouldn't pay a fortune to make it happen. 1

TOT 113 3 1 1 4 4 10 7 3 1 2 1 1

CITY OF LONDON CORPORATION 179 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1 1

2 1

3 1 1 Also former City resident 4 1

5 1

6 1

7 1 City Guide and City of London employee

8 1

9 1

10 1 1 Formerly lived and worked in London 11 1

12 1 Visitor for leisure and education

13 1

14 1

15 1

CITY OF LONDON CORPORATION 180 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1

16 1 Old Citizen and Freeman

17 1 Former City Resident

18 1

19 1 City of London Guide (and City worker)

20 1

21 1

22 1

23 1

24 1

CITY OF LONDON CORPORATION 181 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1

26 1

27 1

28 1

29 1 30 1

31 1

32 1

33 1

34 1

35 1

36 1 37 1

CITY OF LONDON CORPORATION 182 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1 38 1

39 1

40 1

41 1

42 1

43 1

44 1

45 1

46 1

47 1 48 1

CITY OF LONDON CORPORATION 183 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1

49 1

50 1

51 1

52 1

53 1 54 1

55 1

56 1 57 1

58 1

CITY OF LONDON CORPORATION 184 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1 59 1 60

61 1

63 1

64 1

65 1

Guardians of The Jubilee Walkway and previous co- 66 1 ordinator of the Walk London Project

City of London Access Group member/ITC Livery Hall 67 1 Access Panel Member/Hackney Business owner

CITY OF LONDON CORPORATION 185 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1 68 1

69 1 LPA officer

70 1

71 1

72 1

73 1

74 1 I both work and live in TheCity

75 1

76 1

77 1

78 1 79 1

80 1 also work central London

81 1 also work central London

82 1 also work central London

83 1

84 1

CITY OF LONDON CORPORATION 186 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1

85 1

86 1

87 1

88 1

89 1 Live and work locally.

90 1

91 1

I travel through the city lots to get to places. Plus 92 1 leisure..

CITY OF LONDON CORPORATION 187 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1

93 1

94 1

95 1

96 1 I live just outside the City in EC1V Clerkenwell

97 1

98 1 99

100 1

101 1

102 1

CITY OF LONDON CORPORATION 188 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1

103 1

104 1 Also city worker

105 1

106 1

107 1

108 1

109 1

110 1

111 1

112 1

113 1

CITY OF LONDON CORPORATION 189 Public Consultation Results Key Themes Appendix 6 - Online Survey Detailed Analysis

Please choose if you are a: If you chose other, please specify: ID # Q15 Q16

Visitor Student City City Visitor for for within the Resident worker business leisure City Other 1

114 1

115 1

116 1

TOT 26 53 3 18 1 13

CITY OF LONDON CORPORATION 190 Appendix 6 Online Survey Detailed Analysis

RIVERSIDE WALK ENHANCEMENT STRATEGY CITY OF LONDON CORPORATION 81