Winter 2012

10 2 Behind-the-scenes team makes sure the lights come on – and stay on in the future

12 Jim Haynes talks about power line safety

13 7 Exploits Generation 2019 Outstanding fish restoration efforts employee efforts gain international celebrated at interest the 4th Annual President’s Awards Winter 2012

Contents Core Values

1 Q&A with Jim Haynes A proud, diverse energy company, whose people are committed to building a bright future for Newfoundland and Labrador, unified by our core values. 2 Safety

7 Environment

9 Business Excellence

17 People

21 Community

23 Highlights

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Outlet is Nalcor Energy’s corporate magazine, published semi-annually by Corporate Communication & Shareholder Relations.

For more information, to provide feedback or submit articles or ideas, contact us at 709.737.1446 or email [email protected]

Front Cover Newfoundland and Labrador Hydro’s System Planning team work to make sure the power stays on across the province – now and into the future. Read more on page 10.

Correction: In the story ‘Churchill Falls is debt-free and focusing on the future’, on page 10 of the Summer 2010 edition of Outlet, the photograph identifying a penstock in the story is actually of Twin Falls construction, not Churchill Falls.

2 NalcorNalcor Energy Energy Q&A with Jim Haynes

Jim Haynes, Vice President, Hydro’s Regulated Operations, talks about power line safety

Why is Hydro focused on educating have to be 735,000 volts or 120 volts; they to pay attention more. And education – the public and contractors on power can all kill under certain circumstances. educate, repeat, repeat, repeat. We’re line safety? getting back into the schools and talking Bottom line is that if these type of We have to get it to your house and those to the operators and the public as well, accidents don’t stop, someone is going are open wires, and that’s the only but not all our contacts are operators, to get killed. That’s the single most economic and reasonable way to do it. some are the general public as well. important thing. We’re seeing an alarming There’s a natural exposure to the public, increase in this area, even though we have but they’re built to standards; however, Are there any contacts that have power line hazard recognition programs. ladders around your house, trimming trees resonated with you? There are legislated requirements for around your house – they all have The young fellow on the Northern equipment operators requiring training, potential exposure if they fall the wrong Peninsula who threw a cable over a and when working near power lines, a way or if it’s done improperly. People need 7,200-volt line was very distributing. Had permit. Even with this, it’s still happening to treat electricity with the utmost respect. he been holding onto that cable, he and increasing. definitely would be dead. He’s just lucky What message do you think will he didn’t hold onto the cable. Why do you think line contacts are resonate best with the public and happening? contractors? Do you have anything else to add? It’s basically convenience and short cuts. Unfortunately, the message that’s going These contact events are preventable People don’t pay attention when things to stick most, as regrettable as it is, is that events we’re trying to educate the public don’t actually go wrong and nobody gets somebody’s been killed. I don’t want to about. We need to know that people are hurt. Even though we’ll send bills to the hear that and I don’t want to be a part of listening. As we are a utility company and contractors to recover our costs to repair, it. If that’s the message that it takes, then many of our employees know well the it doesn’t seem to have an impact on there’s something wrong. That is way too dangers, I would ask them all to practise their behaviour. big of a cost. our internal safety practices, especially our safety credo: “I will always take action As a utility, what is our biggest What do you think finally has to when I see unsafe acts or conditions.” challenge to prevent line contacts? happen for line contacts to stop? I think it’s about education, not only to There are a few things I think need to And, offer advice to your friends and operators, but to the public. Electricity is happen. The penalty may need to be neighbours and anyone you see acting taken for granted by all of us – it’s easy, you increased, which may not be legislatively in an unsafe way that could lead to a line turn on a switch and it’s there. It doesn’t doable right now, but it may get people contact. You might save their lives.

Outlet - Winter 2012 1 Safety

or they’re so focused on the job they’re doing they forget to step back and assess the risks appropriately,” said Haynes. “One wrong move can change your life forever.”

Specific requirements for maintaining clearances and providing worker training are mandated by the province’s Occupational Health and Safety Regulations, and special permits are required when working close to energized power lines. Operators of equipment with the capability of contacting overhead or underground power lines must attend an approved On Sept. 14, a contractor in Harbour Breton contacted a telephone cable with a boom truck, Power Line Hazards safety course. causing one Hydro pole to break and damaging four other poles. This incident resulted in a 10 hour outage for customers in the community. Dennis O’Grady is a Safety and Environment Coordinator with Hydro, and Stay safe around power lines. is also a certified instructor of the Power Line Hazards safety course. O’Grady Look Up. Keep Back. Call Ahead. emphasizes the importance of training contractors to follow all safety precautions Fifty-Three electrical contacts In September, Hydro recorded an incident and to communicate with their staff and with power lines, recorded by involving a child throwing a piece of metal sub-contractors about the hazards of Newfoundland and Labrador Hydro, wire rope over a 7.2-kilovolt distribution working around power lines. represent 53 potentially deadly contacts line, an activity that could have had fatal in the past five years. While fortunately consequences. “When I think about the recent line none of these contacts have been fatal, contacts Hydro has recorded, my biggest distribution and transmission power lines “Contact with power lines is extremely concern is that someone is going to be in Newfoundland and Labrador carry up dangerous and can be fatal,” said Jim seriously injured or killed,” said O’Grady. to 735,000 volts – and contacting those Haynes, Vice President, Hydro’s Regulated “We need to continue to heighten the lines by not taking proper safety Operations. “We’re lucky there have been awareness of contractors and workers precautions is a deadly risk. no injuries; however, if this alarming trend who operate heavy equipment or use

Hydro’s top priority is to ensure the “When I think about the recent line of contacts safety of employees, contractors and Hydro has recorded, my biggest concern is the public. So far this year, Hydro has recorded 14 contacts with power lines. that someone is going to be seriously injured The majority of the line contacts have or killed.” Dennis O’Grady involved the use of large equipment such as excavators, booms, cranes, of power line contacts does not stop, it’s other equipment near power lines. It’s dump trucks and trailers. Other power only a matter of time before someone is simply not sinking in how serious line line contacts have involved members seriously injured or killed. contacts can be to an individual.” of the public engaged in construction projects around the home and “We believe many incidents are occurring Working around electricity requires cutting firewood near power lines. because people are either not aware of complete attention. By taking the time to One recent contact even involved a the potential hazards that exist when locate and ensure adequate clearances young child. working in close proximity to power lines, from overhead and underground power

2 Nalcor Energy Safety

lines before beginning work, electrical recommendations to help ensure workers we have 130 active PLH trainers in the contacts can be prevented. O’Grady are being safe around power lines. province who have delivered the PLH explained that one of the main messages training course to approximately 5,248 delivered in the Power Line Hazards “The advisory committee has done a lot of workers thus far 2011,” he said. course is to keep back from power lines work to ensure the quality of the Power until the proper safety clearance permits Line Hazards course is relevant, current “Our biggest challenge continues to be are in place. and delivered by competent instructors,” ensuring that persons who work near said Steve Tilley, Advisor, High Risk power lines continue to recognize the In an effort to continuously improve Occupations with WHSCC’s Prevention hazards and fully assess the level of risk power line safety in the province, Services and member of the advisory associated with the job, and encouraging representatives from Hydro, committee. “The Power Line Hazards workers to take the time to do their job Newfoundland Power, Workplace Health, training program was completely revised safely,” explained Tilley. “The collaborative Safety and Compensation Commission in 2006 with a great deal of input from efforts of the advisory committee are (WHSCC) and the Department of both utilities. critical to ensuring we find new ways to Government Services – OHS Branch meet educate workers on power line safety.” regularly as a Power Line Hazards (PLH) “Our trainer’s course includes a four-hour Technical Advisory Committee. The electrical theory session led by a For more information on working safely committee works to identify and evaluate representative from one of the utilities, around power lines, visit HydroSafety.ca safety issues related to power line hazards which remains vital to the continued or call 1.888.737.1296. and work together to provide success of the trainer’s course. Currently,

Outlet - Winter 2012 3 Employees at Nalcor Energy Churchill Falls participate in the BeSafe safety coaching workshop in November 2011. Coaching employees to BeSafe

Continuing its focus on safety, BeSafe is introduced to the company “The workshop is highly interactive and Nalcor Energy is rolling out a company- using a skill-based Safety Coaching uses real-work scenarios to help wide safety coaching framework called Workshop, explained Hollohan. The participants practise their safety BeSafe. The framework was developed workshop has been developed by the coaching skills,” said workshop facilitator through involvement with key Corporate Safety and Health Department, Christie Boone, Occupational Health & stakeholders across the company, with leadership consultant, the Clemmer Wellness Coordinator, Hydro. including the Corporate Safety Advisory Committee, IBEW, Safety “BeSafe will give employees the confidence they Culture Action Teams and Nalcor’s need to start the tough discussions.” John Hollohan Leadership Team. Group. The rollout of the workshop began As employees walk away from the BeSafe outlines six steps to create a in September with formal and informal workshop, they are encouraged to use consistent approach to having safety leadership groups, and has been delivered BeSafe immediately in the workplace, interactions. BeSafe builds skills for the in Holyrood, Transmission and Rural practise their new skills and reinforce the important conversations Nalcor Operations, Churchill Falls and Bay d’Espoir, behaviours we want to see and expect. employees are already having with each and will continue to be rolled out to all other about safety that may be considered employees in 2012. challenging and uncomfortable. The workshop is designed to promote the “BeSafe will give employees the use of BeSafe in relation to Nalcor’s primary confidence they need to start the tough safety principles: the Internal Responsibility B ehaviour is the focus discussions,” said John Hollohan, System (IRS), the Safety Credo and Felt E xpress what you observed Manager, Safety and Health. “Through Leadership. The workshop is designed to S afety is the motivation safety coaching, we’ll improve empower employees to use BeSafe for A cknowledge/Ask for input responsibility of the observer to take peer-to-peer safety coaching built on trust F orm an agreement action on at-risk behaviours.” and personal responsibility for safety. E xpress gratitude

4 Nalcor Energy Safety and Wellness

Nalcor employees Share safety and healthy Air

Keeping safety and Health in focus, scents in the workplace. Cathy Bradbury, Nalcor Energy is encouraging employees Occupational Health Nurse, Hydro, to share clean air across the company. reminds everyone that scent-free products Launched in October 2011, Share the Air are easily accessible. helps employees understand the importance of using scent-free products “Most large department stores and to support Nalcor’s commitment to pharmacies now make scent-free provide a safe and healthy workplace. products readily available,” said Bradbury. “We’re asking employees to make the Some Nalcor employees have sensitivities conscious effort to purchase the scent- to scents and can suffer short-term and free personal care product that can be long-term effects of scented products. found next to the scented product on the Left to right: Margaret Neal and Cathy Bradbury Share the Air aims to create a workplace shelf in the department store. show how to identify that a product is scent-free environment that’s comfortable for all during the Share the Air campaign launch. employees and alleviates the effects of “By everyone doing their part to use scents at work. Share the Air encourages scent-free products, we’re working issues; however, if there are still concerns, employees to express concerns about together to create a work environment employees are encouraged to speak with scents with each other. that is healthy and safe for everyone.” their manager, says Bradbury. By each employee doing their part to share the air, When employees use scent-free personal Discussing concerns related to scents in they are helping create a respectful and care products, they reduce the amount of the workplace should help resolve any healthy environment for everyone.

Children share 12 months of safety

The children of Nalcor employees submissions for this year included a wide ensure safety remains a priority at home,” are eager to share their safety message range of situations from power line safety said Alex Collins, Communications Advisor, – this year, more than 40 kids submitted to moose safety while driving. who managed the contest. “The safety tips art for the home safety calendar contest. are helpful for everyone and artwork is a “The safety calendar contest provides chance to share important safety messages children with the opportunity to demonstrate with family. This is an opportunity to ensure what they know about safety and helps is top of mind at work and at home.”

month Theme Child’s Name - Age Employees (R) Name January Power line safety Bradley McEachren - 7 Tony McEachren February Snowmobile safety Coady Inkpen - 10 Nicole and Karl Inkpen March Safety at home and work Amber Hickman - 11 Garry Hickman April ATV safety Evan Felix - 10 Isaac Felix May Wildlife safety Rhoan Dillon - 5 Paul Dillon June Bike safety Brooke Simms - 8 Jason Simms July Boating safety Tessa Cox - 5 Perry Cox August Kite safety Aiden Warren - 10 Auburn Warren Children were given the opportunity to September School bus safety Emily Bennett - 10 Gilbert Bennett submit a piece of artwork that showed October Halloween safety Rebecca Feaver - 11 Glen Feaver safety practices and reminders for an November Moose driving safety Courtney Stamp - 14 C. John Stamp activity or theme of their choice. Safety art December Christmas light safety Mary Anstey - 10 Brenda Anstey

Outlet - Winter 2012 5 5 Safety and Wellness

Pilot program takes Health to Heart through nutrition and exercise

To promote healthy lifestyle practices associated with heart health such as Wellness Coordinator, Newfoundland and and enhance the fitness and nutritional nutrition and exercise. By offering both Labrador Hydro. “The fitness program was health of employees, Nalcor Energy nutrition and exercise advice, the pilot also designed to build strength and worked with MAX Corporate Wellness this program builds on the support of the My flexibility in the prevention of common year to implement a three-month pilot Heart, My Health program. workplace disorders such as lower back, wellness program. knee, hip and shoulder pain.” The pilot program was offered to Hydro Place and Transmission and Rural Through the program, employees Operations Labrador employees to accessed their fitness programs through a evaluate the practicality of online fitness web-based wellness application, which allowed them to view their individualized exercise program in full video format or pictures. In addition to the fitness component, the wellness application included a nutritional log in which employees entered their daily nutrition and received direct feedback on their menu choices.

Bonnie Miller, Information Systems Project Manager with Hydro, participated in the program and said Bonnie Miller took her health to heart by it was a great experience. participating in the My Heart, My Health wellness pilot program, which offered “My program consisted of five one-hour nutrition and exercise advice to employees. sessions each week,” said Miller. “I posted program for employees in both rural and nutrition logs and received feedback urban locations. All employees participating from a MAX representative to ensure I in the MAX pilot took part in a detailed stayed on track.” The pilot program was part of the My fitness assessment by completing a health Heart, My Health program launched by questionnaire and basic fitness evaluation. The logs helped provide accountability Wellness Works in 2011, after the @Live They then received vital information about from the participating employees and Health Risk Assessment data from 2010 their general fitness, muscle balance and helped them pay attention to their identified that employees across the posture, blood pressure, resting heart rate nutritional choices. Employees were also company were ready to start making and body weight. able to view articles on a variety of changes to their lifestyle. wellness topics in the resource bank and “The programs were developed have direct communication with a Lifestyle changes will help employees specifically with available exercise certified kinesiologist for ongoing reduce the risk of chronic diseases such as equipment and resources in mind and guidance through the message centre. heart disease and stroke. My Heart, My were prescribed based on completed Health helps employees make a personal health and fitness questionnaires that Wellness Works is currently assessing commitment to their health and collected an employee’s medical history, the success of the program to encourages them to make behavioral exercise experience and goals,” said determine next steps towards changes to their lifestyle that are Christie Boone, Occupational Health and implementation at Nalcor.

6 Nalcor Energy Environment

A group from Finland visited Exploits Generation in August 2011 to learn more about successful fish passage on the Exploits River. Exploits Generation fish restoration efforts gain international interest

The hard work of Exploits fish passage efforts, which we “Recently, fish scientists/biologists have Generation employees to manage an believe have been a strong contribution put pressure on power plants to build fish Atlantic salmon diversion system on the to the success of our current fish run,” passage,” said Peter Rivonoja, Fish Scientist, Exploits River is gaining international he said. Finnish Game and Fisheries Research attention. This year, a group from Finland, Institute, Oulu, Finland. “This is a learning including representatives from Finnish The group from Finland felt there was an trip to hear more about the techniques power company Kemijoki Oy, as well as a opportunity to learn from the successful that have been used on the Exploits River.” fish biologist and government agencies Atlantic salmon diversion system on the visited the Grand Falls-Windsor area facility Exploits River. In Finland, and most of Rivonoja explained that in the scientific to learn more about the system’s fish Europe, power stations were built community, the success story of the passage efforts. following the Second World War. At the Atlantic salmon run on the Exploits River is time, power companies did not consider well-known. He’s keen to mimic the An Atlantic salmon enhancement project building fish passages to foster natural fish cooperative effort that has happened that started in the early 1960s, in runs on their rivers. between industry, government, non-profit partnership with the Department of and biologists on the Exploits River. Fisheries and Oceans, fish biologists and Jarmo Huhtala, Senior Advisor at the the Environmental Resource Management Centre for Economic Development, “Our current focus is on upstream migration, Association, has seen the natural adult Transport and the Environment for so we are keen to learn more about the fish salmon run grow 33 times since its Lapland, said he was happy to see ladders that have to be installed,” said inception – from 1,200 to an adult first-hand what has been accomplished Rivonoja. “Right now, there is no natural incoming run in the range of 40,000 today. with the natural salmon run on the fish run in our rivers. Compensation has Exploits River. been by stocking salmon each year, which The project’s success story is well-known means there are resident fish on the river, in the international scientific community. “We know that a very good solution was but not any migrating fish. Wilmore Eddy, Manager, Exploits found to building the Atlantic salmon Generation, was pleased to share the stocks, both upstream and downstream,” “We recognize that stocking fish each year success story and lessons learned with fish Huhtala said. “We hope to learn more is a remedial action. We are interested in passage on the Exploits River with the about what they’ve done, particularly building a sustainable fish passage that visitors from Finland. how they have managed to use the fish facilitated the natural upstream and ladders so well. We believe there is a downstream passage of fish, similar to “We encourage Finland to consider the strong socioeconomic benefit to building what they’ve been able to accomplish on impacts of upstream and downstream natural stocks.” the Exploits River.”

Outlet - Winter 2012 7 Environment

Ed Martin named one of the ‘Cleanest’ CEOs in Canada

Nalcor employees understand Clean50. Martin, on behalf of Nalcor the importance of a strong commitment Energy, has been recognized as one of the to the environment; after all, it’s a Clean16 in the Traditional Energy category. corporate goal. In September 2011, the Nalcor President and CEO Ed Martin with the company and CEO Ed Martin received “With a commitment to environmental Clean16 award, recognizing the company’s recognition of its environmental efforts leadership, we’ve made tremendous commitment to environmental sustainability. by being named one of “Canada’s 2012 improvements in our environmental Clean50 and Clean16” from Corporate performance over the last six years,” And the company’s commitment to the Knights Magazine and the Delta said Martin. environment is only getting stronger. Management Group. Through Phase One of the Lower Churchill The Clean50 and Clean16 are being added Project at Muskrat Falls, Nalcor will bring The Clean50 recognizes 50 people in to other environmental recognition the on-stream 824 megawatts of renewable Canada who have made the greatest company has received in recent years. In energy capacity, 40 per cent of which will contribution to sustainable development 2010, Nalcor received the Canadian be used to offset existing thermal generation and clean capitalism in the country over Electricity Association’s Environmental in Newfoundland and Labrador. Upon the past two years. The Clean16 are the Commitment Award and has an completion of Muskrat Falls, Newfoundland individuals who have had the most internationally recognized program to and Labrador will generate 98 per cent of impact in each of the 16 categories of the protect fish and wildlife. its power from renewable sources.

Mary’s Harbour and Nain takeCHARGE to live greener

This fall, takeCHARGE, with funding and the Residential Energy Efficiency With project representatives on the from the Department of Natural Program. The programs offer ground, takeCHARGE helped Resources, helped make some houses in homeowners subsidies and grants to homeowners identify ways to become coastal Labrador become a little greener help retrofit their houses to make them more energy efficient, and increased their through the second phase of The Coastal more energy efficient. level of energy conservation knowledge. Labrador Energy Efficiency Pilot Project in Both Mary’s Harbour and Nain showed Mary’s Harbour and Nain. Alton Rumbolt, Field Representative, installs a great interest in the project. As part of low-flow showerhead to help a Mary’s Harbour the project, takeCHARGE will also work “The project explores conservation and homeowner save energy and water. with commercial business owners to efficiency opportunities for residential identify energy efficiency measures for and commercial properties,” says Elaine their operations. Cole, Energy Efficiency Advisor with Newfoundland and Labrador Hydro. “Its “takeCHARGE is giving these two objective is to enable customers to take communities the information and tools action today, to conserve energy now they need to use energy wisely to help and into the future, regardless of their them save money,” says Cole. “They now energy source.” know that it starts with simple things like remembering to flick the switch to turn Field representatives for the program also off lights and appliances and slow the flow promoted the Newfoundland and with low-flow showerheads. There are many Labrador EnerGuide for Houses Program easy ways to save energy and money.”

8 Nalcor Energy Business Excellence

Drilling program in Shoal Cove key to eventual marine crossing

Many people who attend open icebergs. Considering decades of studies, Project, who was on site in Shoal Cove houses and presentations on the Nalcor is confident that cables on the for the majority of the program. “The Muskrat Falls Project are particularly seafloor are safe from icebergs results will give us a better understanding interested in a specific section of the approximately 75 metres below the of the risks we face and the mitigating Project, the marine cable crossing. This surface. To reach this depth, Nalcor plans measures we need to implement for the cable will bring power from Forteau Point to undertake horizontal directional drilling final design.” in Labrador across the Strait of Belle Isle to out under the seafloor on each side of the Shoal Cove, Newfoundland. Nalcor Energy Strait until a depth of approximately 75 The 2011 site investigation focuses on studied two options for the crossing: a metres has been reached. Shoal Cove rather than Forteau because four-metre-diameter conduit and a seabed the eventual drill hole from Shoal Cove option. Late in 2010, after extensive study, Before placing any cables, Nalcor needs to will be longer. Once construction on the Nalcor decided the seabed option – laying fully understand the conditions in the Strait. crossing begins, Nalcor plans to have cables on the ocean floor and covering In 2009, site investigations focused on three holes on each side of the Strait, them with rock – is preferred. vertical drilling on both sides of the Strait. similar to the ones now being tested, During the fall of 2011, Nalcor undertook one for each cable. An important part of the seabed option is another geotechnical field program, this avoiding contact between cables and time focusing on horizontal directional The work provides a sneak peak of drilling at Shoal Cove on the island. economic benefits in the Straits once Actual drill rig on site. the actual construction starts. There are “The site investigations include drilling a six people from the local area working pilot bore horizontally along the proposed on the program and several local cable route,” said Peter Whelan, Landfill businesses are providing goods and Drilling Engineer with the Lower Churchill services for this project.

ILLUSTRATION OF HORIZONTALIllustration DIRE ofCTIONAL Horizontal Directional DRILLIN Drilling.G

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Outlet - Winter 2012 9 Business Excellence

Left to right: System Planning team members Chris Warren, Paul Humphries and Connie Hilliard at their office in Hydro Place. Behind the scenes team makes sure the lights come on – and stay on in the future

Much of the work Nalcor Energy Paul Humphries, Manager of System in 20 years, even 50 years down the road. and Newfoundland and Labrador Planning, explains that the primary Then after the needs are forecasted, the Hydro employees do is behind the function of his team is “the long-term team investigates the most efficient way scenes. The public and even other planning for the generation, to ensure the power is generated and employees don’t always see the hard transmission and distribution assets.” transmitted where it needs to go. Paul work and dedication that goes into The System Planning Department is Stratton, Senior Market Analyst, and activities like keeping the lights on made up of three functional groups: Terry Humphries, Statistics Analyst, across the province – and making sure forecasting, generation and transmission, determine the long-term projection or there is enough energy capacity to keep as well, Humphries says Administrative forecast of energy and demand the lights on for years to come. The Assistant Connie Hilliard helps keeps requirements for all areas of the province, System Planning team with Hydro is one the team organized. including the rural systems and the of those groups whose work people don’t Island-Interconnected system. always realize is happening, but is Forecasting electricity needs essential to making sure that on the Humphries’s team forecasts what The Analysts do their work using tried coldest day of the year, houses across the Newfoundland and Labrador will need and tested economic models and province stay warm. for energy this year, next year, in 10 years, methodology. The model they base their

10 Nalcor Energy Business Excellence

forecasting on dates back to the late everyone’s lights on. We also have to make Getting ready for the future 1980s, said Stratton, and every year, the sure if we get a period of low rainfall, Paul Humphries said that for the past decade, model is updated with new data between our hydro plants and Holyrood, a need for more generation has been and information. that we’ve got enough energy so we don’t identified, but the closing of paper mills run out for the year.” freed up some generation, and it hasn’t “The model has evolved and improved. been until the last couple of years that an Each year, we have a more powerful Moulton, with Planning Engineer Renee immediate requirement has been identified. model because we are modelling a longer Hodder, also plans for the province’s subset of our history,” he said. “So, part of long- term generation needs. “We’re Capital budget proposals are often the end my job function is that each year, we responsible to develop a generation result of many of the activities undertaken recalibrate and update our model, and plan for the next 10-20-50 years to supply by System Planning, and the department is then we prepare forecasts based on the that energy in the most cost-effective responsible for the coordination of all economic inputs.” way we can.” Capital Budget submissions, not only for System Planning but for all regulated and The economic inputs include energy Bringing power to customers non-regulated operations. Capital Budget prices, population statistics, personal While Moulton and his group plan for the Coordinator Ken Hayward works with all income, the province’s gross domestic present and future of generation of stakeholders to ensure budget proposals product and other economic information energy, Peter Thomas, System Planning are prepared quickly and consistently. like housing and industrial project starts. Specialist, and his group, Senior System Newfoundland and Labrador is growing, Planning Engineer John Flynn, Systems System Planning team members, including and that’s driving a need for more sources Engineer Jonathan Matchem, Electrical Jason Tobin, Reliability Standards Engineer, of energy, said Stratton. Engineer Rob Collett, Planning Engineer also play a significant role in the Lower Chris Warren and the newest addition Churchill Project. From studying economic “So long as our economy is expanding, we’re going to have a corresponding “We have to make sure on the coldest day, on the growth in our business and residential peak day, that we have enough generation to keep load,” he said. “So long as there are new houses being built and people’s incomes everyone’s lights on.” Bob Moulton are growing, we’ll have an increased – Planning Engineer Matthew Carter, data, to forecasting, and planning requirement for electricity.” manage the long-term plans, or expansion generation and transmission requirements, Planning to meet the provinces plans, for transmission lines and terminal the team is dedicated to ensuring power needs stations in the province. Newfoundlanders and Labradorians across Stratton and Terry Humphries work closely the province have the energy they need. with Nalcor’s Investment Evaluation group “Based on the load forecast from Paul to determine forecast information such as Stratton, we do our analysis and we flag “I think our role is significant in the future rates, which can also impact the forecasting new requirements to get the ball rolling of energy,” said Paul Humphries. “At the information. After a forecast is determined, for other departments like technical end of the day, it’s this group that would Bob Moulton, System Planning Specialist, services,” said Thomas. “We do the make the technical and economic makes sure there will be generation in place engineering economics to see what’s justification or a path forward. to meet the energy needs forecasted. economically viable. “The potential in Labrador, and the Moulton’s role, like everyone on the “It’s not a job for everyone,” he said. “We connection from Labrador to the island, System Planning team, is a big one. look at the big picture, and it’s hard and taking it a step forward, the Maritime sometimes; you have more than one hat Link, are going to change the landscape of “What we actually do there is look at two on and you have to keep in mind the electrical industry in eastern Canada. It’s things,” he said. “We have to make sure on customer, regulated operations, the quite significant. And the fact you do all the coldest day, on the peak day, that we unregulated side, Churchill Falls, and you this and it’s part of the least-cost solution have enough generation to keep are trying to balance them all. “ for the customer, is truly a bonus.”

Outlet - Winter 2012 11 Business Excellence

The Site of our province’s future: Hebron Project moves into Bull Arm

The Bull Arm Fabrication site, spread over 6,300 acres, is home to some of the most impressive infrastructure in Newfoundland and Labrador. With the ability for its three fabrication sites to allow for simultaneous operation in one world-class location, the site is a natural venue to advance the construction of the province’s next big offshore oil and gas project – Hebron.

“Bull Arm is the largest fabrication site in Left to right: Chris Kieley, Vice President, Strategic Planning & Business Development, Atlantic Canada, and its infrastructure is Greg Jones, Manager, Business Development and Chris O’Brien, Bull Arm Operations Manager, very important to our province’s offshore sign the Hebron Project lease agreement. oil and gas industry,” said Chris Kieley, Vice-President, Strategic Planning and Through the management of change upgrades to ensure the site meets their Business Development at Nalcor Energy. process – a key component of Nalcor’s construction needs, including work on the Asset Management Framework – the Bull drydock, temporary administration offices, The site’s size and available infrastructure Arm Fabrication team will monitor all site site services, as well as expanding the make it a great opportunity to construct infrastructure modifications with the Hebron camp areas. During the construction the Hebron Gravity Base Structure. In fall Project Team, which includes ExxonMobil period for the Hebron Project, full-time 2011, project operator ExxonMobil Canada Canada, and prime contractors Kiewit direct employment at the Bull Arm site is and Nalcor Energy Bull Arm Fabrication Kvaerner Contractors and Worley Parsons, expected to peak at 3,000 employees. signed a lease agreement, and work including additions, deletions and began to prepare the site for construction refurbishments. “We’ll focus on ensuring a successful on the Hebron Project. leasing relationship with our tenant and The Hebron Project team shares Nalcor’s supporting the success of the Hebron commitment to safety, and is executing Project,” said Kieley. “Our ultimate goal is their work with safety as to establish a long-term, competitive their No. 1 priority. operation with a sustained workforce which The team has will provide significant benefits for the begun site people of this province for years to come.”

In addition to supporting the success of the Hebron Project, Nalcor’s Bull Arm team is looking to the future for the site’s An aerial view of continued success. Plans have begun on the Bull Arm developing a long-term strategy for the Fabrication site. site to ensure the success of Bull Arm Fabrication once Hebron exits the site.

12 Nalcor Energy Business Excellence

Some of the team members working on Hydro’s General Rate Application. Left to right: Merissa Wiseman, Rick Green, Lori Williams, Larry Lehr, Angela Dunphy, Geoff Young, Mark Wells, Kent Legge, Patrick Williams, Rob Henderson and Kevin Goulding. General Rate Application process ensures effective electricity delivery

There’s a the complexity to ensure “Hydro operates in a regulated Newfoundland Power, have the a reliable, safe electricity supply environment where we are entitled to opportunity to challenge Hydro’s cost to the province’s homes and businesses. recover the costs of delivering electricity,” assumptions, estimates and approaches When turning on a light or charging a cell explained Angela Dunphy, Team Lead, to carrying out projects. Expert phone, people have grown accustomed Rates and Regulatory. “We don’t face testimonials and cross-examination are to electricity being an essential part of normal competitive pressures for selling other elements of the hearing to ensure daily life. our product, which is electricity, and in all information is scrutinized intensely and setting a price due to the nature of the to ensure that consumer interests are Newfoundland and Labrador Hydro is electric utility business, in the absence of properly reflected. responsible for generating electricity that pure market operation, we rely on the people throughout the province use Public Utilities Board to confirm that the Jim Haynes, Vice President, Regulated every day, and distributing it to cost for our electricity is reasonable and Operations with Hydro, adds that a GRA Newfoundland Power, industrial and our business is well managed. The process is an opportunity to clearly demonstrate 35,000 residential customers. There are of doing this is through a GRA.” to ratepayers the efforts that Hydro many factors that contribute to the cost to makes to deliver safe, reliable, sustainable generate electricity, such as the type of During a GRA, Hydro explains to the PUB power with a commitment to generation used, investments in electricity and other interested parties why costs are environmental stewardship. infrastructure and ongoing operations the way they are, where we expect costs costs. Depending on where people live to go, and how the company plans to “We work hard as a company to make and where their electricity comes from, manage its business. sure we’re operating our business in a rates may be different in different regions way that’s fair and reasonable for in the province. “Through the process, evidence is customers,” he said. “We always go back prepared, hearings are conducted, to our core values and we have an Hydro is regulated by the Newfoundland witnesses are called and expert extremely dedicated group of employees and Labrador Board of Commissioners of testimonials given,” said Dunphy. “And guiding our day-to-day operations and Public Utilities (PUB), which sets rates for we are cross-examined and questioned.” the GRA process itself, all to ensure our business and residential customers, as well customers that we’re doing so at as as Newfoundland Power, through a Interested parties, such as the consumer reasonable cost as possible.” General Rate Application (GRA) process. advocate, industrial customers and

Outlet - Winter 2012 13 Business Excellence

The Sanco Spirit docked in the St. John’s Harbour before departing on its voyage to gather data about the potential for oil and gas deposits in Newfoundland and Labrador’s offshore. Sanco Spirit reflects on the future of Newfoundland and Labrador’s offshore

While the Sanco Spirit, a state-of- The seismic survey lines have been optimally remaining basins largely underexplored or the-art seismic exploration ship, positioned over a number of oil seeps in even unexplored. with its extremely long back deck, may frontier basins identified from the early 2011 look out of place compared to what Nalcor-Astrium Satellite Oil Seep project. This The survey will bring new data to a typically is seen in Newfoundland and will enable an image of the earth where oil number of these frontier basins, and Labrador harbours, the data the ship will may be in place in the subsurface. the acquisition of data is one the first acquire may be significant to the future of the province’s offshore industry. “This data is a very important step to help us understand the oil and gas potential of our many In the fall of 2011, the Sanco Spirit sailed the Labrador Sea and Northeast Newfoundland underexplored basins.” Richard Wright Shelf, gathering data below the ocean floor The Sanco Spirit seismic survey is one of steps in the exploration cycle. In that will help reveal the potential for oil and the largest by area in the province’s addition to Nalcor receiving the survey gas deposits in a number of frontier basins history and covers an area approximately data, the new data will also be available across the province’s offshore. Nalcor equivalent to two thirds the size of the to oil companies around the world with Energy is a partner in the two-year seismic US Gulf of Mexico. While Newfoundland a goal of increasing exploration exploration project, which includes a second and Labrador has over 20 offshore interest and activity in Newfoundland season to collect additional data in 2012, basins (and larger basin areas than and Labrador’s underexplored commenced by TGS, a data and exploration Norway), the province has oil production offshore – a key element of Nalcor’s company, in partnership with PGS. in only the Jeanne d’Arc basin, with the exploration strategy.

14 Nalcor Energy Business Excellence

“A seismic ship images the layers of the by high powered computers to make some earth deep below the ocean floor,” said sense of what the geology looks like. Richard Wright, Manager of Exploration with Nalcor Energy Oil and Gas. “By “These recorded waves can tell you a lot,” imaging the earth, we can gain significant said Wright. “They can tell you about what insight into the geologic structure and the structure of the earth looks like, and help identify areas that may potentially also what may be contained in different contain oil and gas deposits.” rock layers thousands of metres below the seabed – including insight into the Seismic ships have an air source, which potential for oil and gas. It is for this reason creates waves that travel through the that seismic data is so critical to early stage earth, reflecting off different rock layers exploration and is the primary data used kilometres below the seabed. Once in exploration drilling decisions.” reflected off a rock layer, the waves travel back up to the ocean surface, where they “This data is a very important step to are recorded by hundreds of sensors on an help us understand the oil and gas eight-kilometre cable towed behind the This map shows the planned seismic route the potential of our many underexplored seismic ship. The waves travel through the Sanco Spirit will explore to help understand basins” he said. “That’s certainly good for earth at approximately 10 times the speed the province’s offshore oil and gas potential. the province as areas that to date have of sound through air quickly making the been underexplored will have new 20-kilometre round trip from the ship the towed cable in about seven seconds. state-of-the-art seismic data that could down to 10-kilometre depth and back to These recorded signals are then processed help accelerate future exploration activity.”

A New Dawn for the Labrador Innu

Nalcor CEO, Ed Martin and Gilbert Bennett, Vice President, Lower Churchill Project, with representatives from the provincial and federal government, joined the Innu Nation in Natuashish on Nov. 18, 2011 to sign the Tshash Petapen Agreement (New Dawn). Announced in September 2008 and ratified by the Innu people of Labrador in June 2011, the Agreement includes three elements: the Upper Churchill Redress Agreement, the Lower Churchill Innu Impacts and Benefits Agreement and the land claims Agreement-in-Principle.

Innu Nation Grand Chief Joseph Riche recognized the contribution of elders and past leaders. “Today as we celebrate this moment in our history, I want to recognize and acknowledge the courage and wisdom of the elders and the leaders who went before us. Many of them did not live long enough to see this day, but it is their vision that we will carry forth as the foundation for future generations of Labrador Innu.”

Acceptance of these agreements by the Labrador Innu Nation will introduce benefits to the Innu people of Labrador and represents a major step forward for the development of Muskrat Falls. “Nalcor is focused on building partnerships that will provide long-term benefits for the people of the province. The company’s commitment to a productive partnership with the Innu Nation will provide great benefit Back row L-R: Ed Martin, Gilbert Bennett, Kathy Dunderdale, to all parties involved,” said Gilbert Bennett. “We’re developing Premier of Newfoundland and Labrador; Peter Penashue, Minister relationships with our new partners as we move forward with the of Intergovernmental Affairs, and Joseph Riche, Grand Chief of Innu Lower Churchill Project.” Nation along with Labrador Innu Elders at the signing ceremony.

Outlet - Winter 2012 15 15 Business Excellence

Churchill Falls finds creative opportunities to house contractors during their busiest construction season ever

Summer is Always a busy season in Churchill Falls for construction, but summer 2011 was so busy, accommodations in the community were bursting at the seams. As the company celebrates its 40th birthday, the site saw up to 100 contracting companies working to maintain assets in the town, facilities and plant.

The short construction season in the northern community means much of the required maintenance work on the 40 years of community and facility can only be completed outside the winter months and As contractors leave, housekeeping staff at power in coordinated with outage schedules, the Staffhouse in Churchill Falls work busily between April and October. Churchill Falls preparing rooms for contractor occupants. “The need to increase the use of other options were needed. The two Forty years ago, on Dec. 6, 1971, contractors at Churchill Falls will continue private lodging businesses that operate five months and three weeks ahead of to grow,” says Perry Taylor, Long Term in Churchill Falls were necessary for the schedule, the Churchill Falls Asset Manager – Plant. “Our work force is Town Office to house contractors during Generating Station began delivering focused on maintaining our assets, not the busy work season. And when both hydroelectric power to Hydro Quebec rehabilitating infrastructure; they are the staff house and local lodging across the 735-kV line. It was an needed to keep our plant operational. But businesses were full, the Town Office exciting time not only for the province as our assets age, we will continue to housed workers in company apartments of Newfoundland and Labrador, but utilize contracting companies in order to and trailers – an option rarely considered for all those who worked hard and facilitate major work in our long term for contracted work. were dedicated to the project. rehabilitation plans.” Scott Blake, Manager, Town Operations, “It’s hard to believe that 40 years have Such a large temporary workforce does said the Town Office staff did a superb passed since that historical day,” said not come without its challenges for the job of planning and coordinating Andy MacNeill, Vice President, Nalcor Town Office employees, who manage the accommodations with project managers, Energy Churchill Falls. “And while the contractor accommodations. as there were many bumps along the way. names and faces have changed in Churchill Falls, the employee While the company’s 82-room staff house, “It was a constant challenge to meet the commitment and dedication to this with a full-service kitchen and staff, have ever-changing needs for accommodations flagship operation remains as solid as been sufficient to accommodate contract this year,” said Blake. “As usual, our staff the granite that the plant is built in.” workers in the past, the number of stepped up, and I’m not aware of a single contractors onsite this summer meant request that wasn’t accommodated.”

16 Nalcor Energy People

Offering a smile and familiar face for visitors and residents of Churchill Falls

For anyone who’s ever been to Churchill Falls, Michele Holmes is likely to be a familiar face. Holmes’ role in the Town Office over the last 15 years means she’s often the person making sure employees and tourists alike are enjoying themselves in the community.

Holmes has been employed with Nalcor Energy Churchill Falls since 1996 as Secretary, and recently took on the role of Temporary Housing Supervisor. She’s described by her co-workers as someone who has a wealth of knowledge and is always eager to ensure success through teamwork. Michele Holmes (left) prepares employees for winter driving during a “Michele regularly goes out of her way daily safety moment in Churchill Falls. to ensure visitors and residents alike have everything they need and feel Her dedication is demonstrated in the So it came as no surprise when Holmes welcomed,” said Scott Blake, Manager, many challenges she takes on to improve won a 2010 President’s Award in the Town Operations. visitors’ experiences in Churchill Falls. People Category. Her genuine care, Holmes enrolled in a French language passion for her work, and dedication to The Churchill Falls Town Office is the course to help her better communicate helping people and her community is go-to place for just about everything with the town’s francophone tourists. apparent to all who meet her, and made related to the community, and also its She’s devoted to improving the experience her a natural choice for the award. residential requirements – for both visitors of everyone who visits Churchill Falls – and When asked what she enjoys the “Michele regularly goes out of her way to ensure most, Holmes says it isn’t just one thing – visitors and residents alike have everything they need it’s every aspect of her duties and everyone she encounters that make and feel welcomed.” Scott Blake her career at Churchill Falls a rewarding one. and those who call Churchill Falls home. if that means learning a new language, As newcomers arrive in town, one of she’s up for the challenge. “I can’t even think of the first people they’ll meet will likely be retiring without getting with Holmes. In the spring of 2011, Holmes was a lump in my throat temporarily moved into a supervisory and a tear in my eye,” “The Town Office seems to be the place role to oversee housing and said Holmes. to go for just about everything,” said accommodation assignments for the Holmes. “Whether it’s tourists or general company. While the move meant her public inquiries – if we can’t directly responsibilities changed at the Town answer their questions, we surely know Office level, those she works with say her how to get them in touch with those supportive and helping nature has who can.” remained the same.

Outlet - Winter 2012 17 People

Wood Pole Line Management: Ingemar Dean explains how it works

pole and any other area of the pole that looks as though it may have weakened is then treated with Boron. The Boron provides extra protection and helps slow the decay of the wood in weakened areas.”

An extensive amount of maintenance is completed during the summer and is integrated into the work plan during that time. However, poles are inspected throughout the year.

“We are always monitoring sections of the transmission lines to be proactive in maintenance and ensure system reliability,” said Dean. “A pole is inspected each time a line worker climbs it, and if we find a rotten pole, we rank it from one to five, five Lines Supervisor East Ingemar Dean has many responsibilities to keep the electricity flowing, being the worst rating that indicates the including the Wood Pole Line Management program. pole needs to be replaced immediately. Each pole is marked with a number rating Electricity is an essential part of before they fail. This is done to avoid and those rated as a four are checked daily life, but understanding the work unplanned outages. again the next year.” that goes behind how it gets into homes and businesses is often taken for “While approaching the pole, we do a Inspecting, treating and climbing poles granted. To maintain the supply of safe visual Step Back 5x5,” said Dean. Step Back can be dangerous, said Dean said. “My role and reliable electricity, Newfoundland 5x5 – a company-wide safety process to is to ensure the line workers are safe at all and Labrador Hydro carries out many detect and address any potential safety times while completing the task at hand.” maintenance programs every year – hazards – helps ensure all of the insulators including the Wood Pole Line are in place and that the conductor is Management Program (WPLM). attached properly before inspection of each pole begins. In 2011, $2 million was invested to inspect and upgrade transmission poles “We use an Engineering Data Management throughout areas in which Hydro computer to test the strength of the pole operates. These lines consist of about and a Restiograph drill system to graph 26,000 transmission poles that have a rings of the pole while drilling and show 50-year lifespan. And while in his role as the size of the cavity inside the pole,” he Lines Supervisor East Ingemar Dean said. “We then remove a core sample every has many different responsibilities, an fifth pole and examine it to make sure the important one is with the WPLM base of the structure is sound and not rotten. program. Dean ensures the program is executed safely and that poles “Once we have a good understanding of requiring replacement are identified the condition of the pole, the base of the

18 Nalcor Energy People

Nalcor President and CEO Ed Martin presents the Community award to Connie Hillard. Outstanding employee efforts celebrated at the 4th Annual President’s Awards

In its fourth year, the annual accomplishments in one of the company’s inspiring to me because I get to learn how President’s Awards saw more goal categories. people throughout all parts of the employees nominated through the organization are doing their absolute best program than ever before. Thirty-three Being nominated for a President’s Award to make this company better.” employees were nominated by their demonstrates the positive influence colleagues as role models and employees and their commitment to On Nov. 17, 2011, eight recipients attended champions of Nalcor Energy’s corporate excellence have on others throughout the a private dinner with Martin, and goals, with eight employees ultimately organization. These individuals are representatives of the Leadership Team, in receiving awards. The President’s Awards are the company’s most prestigious form “Reading the nominations is inspiring to me because of recognition, acknowledging employees for their dedication, I get to learn how people throughout all parts of the achievements and embodiment of the organization are doing their absolute best to make company’s five goals: Safety, this company better.” Ed Martin Environment, Business Excellence, People and Community. considered role models who live the St. John’s. The evening provided recipients corporate goals and take action to improve and the Leadership Team an opportunity In fall 2011, employees were encouraged Nalcor’s organizational performance. to reflect on important accomplishments to nominate their co-workers for an award throughout the year and to get to know to recognize outstanding achievements. “Even though I tend to travel throughout one another. The nominations were reviewed by the the company, I don’t get to meet Leadership Team, with the final selections everyone or know what they do day-to- Nalcor Energy congratulates all the made by Ed Martin, Nalcor President and day, but I know we have fantastic people,” nominees and recipients of the 2011 CEO, based on the nominees’ said Martin. “Reading the nominations is President’s Awards. continued...

Outlet - Winter 2012 19 People

2011 President’s Awards Recipients

Jeff Coady initiatives of Nalcor,” Kent Legge, Safety Award Recipient 2011 General Manager, Finance and Corporate Protection & Control Engineer, Services, Nalcor Energy. Newfoundland and Labrador Hydro, St. John’s. Paul Humphries “Jeff always shares a personal safety Business Excellence Award Recipient 2011 moment. His ability to talk about his Manager, System Planning, Hydro, personal safety successes as easily as he St. John’s. Jeff talks about his areas for improvement Paul Coady encourages others to feel safe in talking “When I review the core values of the Humphries about their own safety challenges,” organization I cannot help but think that Renee Hodder, Planning Engineer, Hydro. Paul was used as the template,” Peter Thomas, System Planning Specialist, Robert Dawe Hydro. Safety Award Recipient 2011 Automobile Mechanic, Churchill Falls Rob Henderson

“Robert is a go-to person in the People Award Recipient 2011 maintenance garage when it comes to Manager, System Operations and SWOP reporting and ensuring SWOPs are Customer Service, Hydro, St. John’s reported and dealt with in a timely manner,” “I have always found him to be a constant Robert Kevin Burt, Manager, Support Services, that you can depend on. He always Rob Dawe Nalcor Energy Churchill Falls. considers the impact his actions will have Henderson on others,” Paul Humphries, Manager, Tom Compton System Planning, Hydro. Business Excellence Award Recipient 2011 Thermal Plant Operator, Hydro, Holyrood. Connie Hillard

“Tom has participated in collaborative Community Award Recipient 2011 problem-solving and takes a proactive Administrative Assistant, Hydro, St. John’s

and innovative approach to finding “It is clear that Connie’s effort comes solutions to business and workplace from a place of goodwill and true challenges. Tom has seen problem-solving kindness,” Nicole Kieley, St. John’s Status as opportunities for growth and creates of Women’s Council. Tom more efficient, less costly ways of Connie Compton performing work functions,” Evan Cabot, Dennis O’Grady Hillard Operations Specialist, Hydro. Community Award Recipient 2011 Safety & Environment Coordinator, Hydro, Rob Hull Bishop’s Falls Business Excellence Award Recipient 2011 General Manager, Commercial and “Dennis is consistently thinking of ways Financing, Nalcor Energy, St. John’s, to enhance safety, health and wellness of the community as a whole,” Paul Smith, “Rob has, and continues to demonstrate, Manager, Health, Safety & Environment, outstanding abilities, and leverages Hydro. these abilities to advance the strategic Rob Dennis Hull O’Grady

20 Nalcor Energy Community

Community Liaison Committees build conversations and relationships

COMMUNITY LIAISON COMMITTEES PLAY AN IMPORTANT ROLE in Nalcor Energy and Newfoundland and Labrador Hydro’s ability to build relationships in the communities where the companies operate. Hydro has an active Committee in Holyrood, and Nalcor Energy Lower Churchill Project is currently talking to community members as it gets ready to establish a Committee in Happy Valley- Goose Bay.

Hydro values its role as a member of the communities in which it operates, and since 1998, has worked with residents and government in the Holyrood and Conception Bay South area to help ensure the safe and efficient operation of the Holyrood plant. The Holyrood Community Liason Committee. Back, left to right: Terry Ledrew, The Holyrood Community Liaison Sharon Metcalfe, Kirk Youden, Tracy Walzthoni, Charles Clarke and Michael Manual. Committee (CLC) was formed to Front, left to right: Gus Hawco, George Penney, Jack Swinimer and Mansoor Ahmad. facilitate communication between the Missing from photo: Cindy Morgan and Ken McDonald. Holyrood Thermal Generating Station and the citizens of communities located in Holyrood plant manager, who Chairs the “Being a member of the CLC has been a close proximity to the station. The Committee. “The CLC has made a positive experience,” said Walzthoni. “I purpose of the CLC is to promote significant contribution to Hydro’s efforts have seen a lot of positive changes made communication with members of the to minimize the Holyrood plant’s since I started on the Committee many community, municipal and provincial, environment impact and reduce emissions.” years ago. In the end, Hydro employees and provide them with an avenue to bring have a job to do and a mandate to carry forward concerns on environmental or Tracy Walzthoni is a community member out; however, I have seen caring in how other issues relating to the operation of from Conception Bay South who joined they do their work and how their workplace affects the surrounding “Being a member of the CLC has been a positive community through my participation as experience. I have seen a lot of positive changes a member of the CLC. “

made since I started on the committee many Following the success of the Holyrood years ago.” Tracy Walzthoni Community Liaison Committee, when Matthew Pike started with Nalcor Energy the plant. “Since we started the CLC in the CLC to represent her community, Lower Churchill Project in Happy Valley- 1998, we’ve completed two major health learn more about some of the plant’s Goose Bay in 2011, part of his job was to risk assessments, switched to a cleaner 0.7 processes, and influence decisions that complete research on other CLC’s and talk per cent sulphur fuel, and adopted the might affect her and her neighbours since with community members adjacent to ISO14001 process,” said Terry Ledrew, they live close to the plant. Muskrat Falls.

Outlet - Winter 2012 21 Community

“Keeping in mind Nalcor’s core value of several months, Nalcor had consulted Once the provincial and federal ministers open communication, a CLC would help with local stakeholders, including of environment respond to the Joint keep all lines of communication open,” residents, non-profit organizations, Review Panel’s report and associated said Pike. “This ensures that there is a businesses and municipalities to get their recommendations, including the CLC direct avenue to have community input on what the local CLC should look committee, Nalcor will have more questions and concerns about the Lower like, said Pike. direction on how this committee should Churchill Project addressed.” look and operate. “We have also consulted with external While initial planning for the CLC began stakeholders to learn what has and has‘t “Continuing to build and maintain back in June 2011, the Joint Review worked in their experiences with relationships with stakeholders and Panel made a recommendation in its establishing a CLC, so that we can do our community members is an important August 2011 environmental assessment best to learn from the experiences of part of consultation and project report to establish a CLC. Over the past others,” he said. development,” Pike said.

been delayed because of challenges Churchill Falls employees leave recruiting volunteers, said Ken Meade, Project Manager of the Habitat for their home to build a new home Humanity Labrador City build. When volunteers are needed, non-profit international organization that Nalcor reached out to Habitat for employees at Nalcor Energy Churchill Falls depends on volunteers to help build Humanity and coordinated volunteers can always be counted on – even when homes for deserving, low income families, in Churchill Falls to support the build. volunteers are needed outside of their is currently undergoing its first Labrador On Oct. 22 and Oct. 29, 2011, the community. Habitat for Humanity, a build in Labrador City. The project has company flew 10 employees to volunteer Churchill Falls employees, left to right: Roland Marsh, Sean Wilson, Anne Vigneau, their time to build the house for a family John Stamp, Bev Hawco and Nicole Lethbridge stand outside the Habitat for Humanity who needs it. home in Labrador City with Project Manager Ken Meade (far right). “It is always good to help someone out,” said Roland Marsh, Carpenter with Nalcor Energy Churchill Falls. Marsh was joined on the build by fellow employees Sean Wilson, Anne Vigneau, John Stamp, Bev Hawco, Nicole Lethbridge, Jodean Hancock, Connie Bartlett, Brenda Pilgrim, Nelson Pilgrim, and Churchill Falls resident Gail Stamp.

“The Nalcor team was great,” said Meade. “We really appreciated what Nalcor Energy Churchill Falls did to help us out.”

While Habitat for Humanity didn’t reach its goal to have a family in the house by Nov. 1, volunteers from Churchill Falls brought the house closer to being ready for a family to have a new home for the holidays.

22 Nalcor Energy Highlights

Scholarships 2011

Nalcor Energy and Newfoundland and Labrador Hydro are proud to support the future academic and educational goals of students who excel in the classroom and their community. Terri-Lynn Scholarships are awarded annually to the children of employees and retirees of Nalcor Baggs Energy companies. These scholarships are given to those students who achieve exemplary grades in high school as well as show leadership, and a willingness to volunteer within their communities. Robert Terri-Lynn Baggs graduated from Baie Verte Memorial University. Son of Randy Heath, Hickman Collegiate and is currently studying nursing Shift Supervisor-ECC, St. John’s, Hydro. at Memorial University’s Grenfell Campus in Robert Hickman graduated from Gonzaga Corner Brook. Terri-Lynn enjoys participating High School, and is studying Business at in a wide variety of sports, including Memorial. Robert volunteered both in Nickolas bowling, basketball and soccer. Daughter of volleyball and in his community, helping out Collier George Baggs, Line Worker, Baie Verte, at the Sunnyside Heritage Home. Son of Hydro. Peter Hickman, Legal Counsel, Nalcor Energy, Nickolas Collier graduated from Bay St. John’s. Emma d’ Espoir Academy. Nickolas is an active House Emma House is a graduate of Main River member in both his school and community, Academy in Pollard’s Point. Emma participated where he volunteered as a tutor and as a in a number of school and community coach in his local minor hockey association. events. She is studying kinesiology at Nick is studying engineering at Memorial Memorial University’s Grenfell campus, and University. Son of Matthew Collier, Lead Riley plans to complete her master’s in occupational Operator (Retired), Bay d’Espoir, Hydro Edwards therapy. Daughter of Randy House, General Riley Edwards graduated from Eric G. Maintenance, Cat Arm, Hydro. Lambert School in Churchill Falls. Riley is Daniel Johnson graduated from St. Mary’s All Daniel currently enrolled in the Remotely Operated Grade School in Mary’s Habour. Daniel is Johnson Vehicle Program at the Marine Institute of currently studying engineering at Memorial Memorial University. Riley is active with University. He has been involved in his many sports, including volleyball and community with a number of different hockey. Son of Larry Edwards, Fire and activities, including the Junior Canadian Security Chief, Nalcor Energy, Churchill Falls. Michael Ranger program and student council. Son of Gardiner Michael Gardiner graduated from Holy Trinity Rick Johnson, Lineworker, Mary’s Harbour, High School. Michael volunteered with a Hydro. variety of organizations throughout his time Jade Ledrew is a graduate of Leo Burke Jade in high school and is interested in being Academy in Bishop’s Falls. Jade is attending Ledrew involved in his community, music and sports. the College of the North Atlantic, with plans He is studying bio-chemistry at Memorial to study engineering at Memorial University. University. Son of Terry Gardiner, Manager, In high school, Jade volunteered with Eng., T&D, St. John’s, Hydro. student council and as a referee in various Meaghan Meaghan George is a graduate of Elwood sports. Daughter of Lisa Ledrew, Office Clerk, George Regional High School in Deer Lake. Meghan TRO Central Region, Hydro. is studying electrical engineering at Ian Lehr is a graduate of Booth Memorial Memorial University. In her spare time, High School in St. John’s. Ian was student Ian Meaghan volunteers as a swim coach. council vice-president and was also voted Lehr Daughter of Derek George, Network Services “Student of the Year,” as well as being active Technologist, Deer Lake, Hydro. in a number of sports. He is currently Joshua Heath is a graduate of St. Thomas of completing his bachelor of science degree, Villa Nova in Conception Bay South. majoring in biochemistry at Memorial Joshua His interests include music, basketball and University. Son of Larry Lehr, Special Projects, Heath soccer. Joshua is studying engineering at St. John’s, Hydro. continued...

Outlet - Winter 2012 23 Highlights

Cody O’Brien graduated from Mealy Amanda Thomas graduated from St. Kevin’s Mountain Collegiate in Happy Valley-Goose High School in Gould’s. Amanda is a nursing Bay. Cody is studying biochemistry, with student at the Centre of Nursing Studies. hopes of one day studying medicine at Amanda spends her free time volunteering Memorial University. He is actively involved at the Waterford Hospital, and other in his community; he enjoys sports and community organizations. Daughter of public speaking. Son of Tony O’Brien, Peter Thomas, System Planning, Engineering Coady Amanda O’Brien Lineworker, Happy Valley-Goose Bay, Hydro. Specialist, St. John’s, Hydro. Thomas Morgan Sears is a graduate of Booth Ryan Wilkins is a graduate of Gonzaga Memorial High School in St. John’s, where High School. He is currently studying she was an active member of concert and Behavioural Neuroscience at Memorial jazz bands, and was also a part of the University. In the past Ryan has volunteered Yearbook and graduation committees. his time with the YMCA, and is currently Morgan is currently studying commerce and helping out at the Janeway Gift Shop. Son arts at Memorial University. Daughter of of Scott Wilkins, Internal Auditor, Nalcor Janice Sears, Systems Analyst, Energy, St. John’s. Morgan Ryan Sears St. John’s, Hydro. Wilkins

Retirees (May 2011 to October 2011)

NAME POSITION LOCATION YEAR STARTED Ballard, Aloysius Customer Services Manager Hydro Place 1977 Flynn, Edward P. Electrical Maintenance A Holyrood Plant 1989 Goosney, Roy H. Building Custodian Hydro Place 1974 Holden, Gordon J. Manager, Electrical Engineering Hydro Place 1981 Snow, Wayne Electrician/Operator Whitbourne 1976 Buckle, Mary A. Drafting Clerk Hydro Place 1988 Hynes, Roger R. Asset Specialist - Transmission & Distribution Rocky Harbour 1976 Norris, Ross Shift Supervisor - Thermal Holyrood Plant 1979 O’Shea, Lawerence E. Thermal Plant Operator Holyrood Plant 1981 Chaisson, David Plant Operations Supervisor Churchill Falls 1972 Curtis, Kathleen A. Area Office Clerk Bishop’s Falls 1979 Dancoisne, Michel Supervisor Short-Term Work Planning & Scheduling Holyrood Plant 1980 Day, William M. Administration Coordinator Hydro Place 1976 Jones, Randall Cook Churchill Falls 1981 Organ, Patrick Hydro Plant Operator - Remote Bay d’Espoir Plant 1981 Parsons, Allan Buyer Hydro Place 1982 Pynn, Frank J. Office Services/Stock Clerk Hydro Place 1976 Sinnicks, Louise Area Office Clerk Port Saunders 1976 Stockley, Donald O. Electrical/Mechanical Supervisor Whitbourne 1979 Walbourne, Gerald General Maintenance B Holyrood Plant 1984 Willcott, Ross General Maintenance B Bay d’Espoir Plant 1989 Barnes, Louis Manager Long-Term Asset Planning Bay d’Espoir Plant 1977 Bryant, Clyde Planning Supervisor Churchill Falls 1990 Melbourne, Gilbert W. Line Worker A Burgeo 1974 Rossiter, Patrick J. Rates & Financial Planning Analyst Hydro Place 1981 Stamp, Patricia J. Administrative Assistant Hydro Place 1985 Collier, Matthew Lead Hydro Plant Operator Bay d’Espoir Plant 1976 Parrott, David Work Methods Specialist Churchill Falls 1989 Cranford, Derrick Senior Station Operator Churchill Falls 1987 Priddle, Carl J. Electrical Maintenance A Bay d’Espoir Plant 1998 Tucker, Stewart M. Terminal Maintenance A Whitbourne 1986

24 NalcorNalcor Energy Energy Highlights

New Faces / New Places 2011

May 2011 Mark G. Bradbury, General Manager, Finance - LCP, Hydro Place Reginald M. Day, Electrical/Mechanical Supervisor, Whitbourne David P. Harris, Manager, Rates and Regulation, Hydro Place Richard L. Dicks, Stores Worker, Churchill Falls Robert L. Hull, General Manager, Commercial and Financing, Hydro Place Tracy Doran, Planner/ Scheduler, Hydro Place Jonathan Kendall, Protection and Control Supervisor, Churchill Falls Renee E. Hodder, Planning Engineer, Hydro Place Kent Legge, General Manager, Finance and Corporate Services, Hydro Place Sherry M. McGrath, Office Services Clerk, Hydro Place * Edward A. Gallant, Technologist - Distribution, Springdale Valeria Morgan, Grocery Clerk, Churchill Falls * John L. Willcott, Technologist - Protection and Control, Bay d’Espoir Plant Terrance P. O’Rielly, Team Lead, Financial Planning, Hydro Place * Robert G. Noel, Mechanical Engineer, Churchill Falls Jonathon L. Peddle, Terminal Maintenance A, Whitbourne Dave Brake, Mechanical Maintenance A, Bishop’s Falls Michael A. Zaichkowsky, Manager, Long-Term Asset Planning, Bishop’s Falls Barry R. Brophy, Customer Services Manager, Hydro Place * Robert N. Coish, Graduate Engineer - Electrical, Bishop’s Falls Glen F. Kennedy, Shift Supervisor - Thermal, Holyrood Plant * John Rideout, Technologist - Network Services, Hydro Place Kenneth J. King, General Maintenance B, Holyrood Plant * James A. Sweetapple, Electrical Maintenance Supervisor, Holyrood Plant Evadna E. Moores, Office Clerk, Hydro Place Scott Cheeseman, General Maintenance Supervisor, Churchill Falls Darlene A. Osborne-Genneaux, Area Office Clerk, Port Saunders SEPTEMBER 2011 Brad Driscoll, Team Lead, Financial Reporting, Hydro Place Melissa Hunt, Teacher, Churchill Falls Michael Dyson, Civil Engineer, Churchill Falls * Donna Bursey, Area Office Clerk, Bishop’s Falls Darren J. Moore, General Manager, Transmission and Rural Operations, Raymond P. Greene, Senior Financial Analyst, Hydro Place Bishop’s Falls Robert S. Hobbs, Electrician/Operator, Whitbourne JUNE 2011 Keith N. Kendall, DSR Trainee, Little Bay Islands * Eric White, Manager, Treasury Operations, Hydro Place Renee M. Morrissey, Technologist - Protection and Control, Whitbourne Robert W. Hickman, Asset Specialist - Transmission & Distribution, Glenn Whiffen, Team Lead, Asset Management and Administration, Hydro Place Port Saunders Alphonse P. Keefe, Station Operator, Churchill Falls Jamie Hynes, Recreation Attendant, Churchill Falls * John Poole, Energy Efficiency Advisor, Hydro Place Ashley Bavis, Mechanical Engineer - Bull Arm, Hydro Place Daniel Brenton, Mobile Equipment Supervisor, Churchill Falls Chad L. Blackmore, Lead Thermal Plant Operator, Holyrood Plant Darrin Hicks, Lead, Hydro Plant Operator, Bay d’Espoir Plant * Woodrow Gatehouse, Station Operator, Churchill Falls Brian Ball, Lead, Hydro Plant Operator, Exploits Generation * Aimee Igloliorte, Communications Advisor, External & Media, Hydro Place John S. Corbin, Lead, Hydro Plant Operator, Exploits Generation * R. Troy Pollett, Information Systems Security Officer, Hydro Place David W. Hicks, Manager, Electrical Engineering, Hydro Place * Joseph Watson, Buyer, Hydro Place Robert W. King, Lead, Hydro Plant Operator, Exploits Generation * Matthew Pike, Community Relations Advisor, LCP, Happy Valley-Goose Bay Evan E. Oliver, Electrical Engineer, Hydro Place Karen O’Neill, Senior Communications Advisor, LCP, Hydro Place * Kenneth Ricketts, Electrician, Churchill Falls Merissa Wiseman, Senior Communications Advisor, Hydro, Hydro Place Ricky Stagg, Lead, Hydro Plant Operator, Exploits Generation Sheldon Young, Mobile Equipment Operator, Churchill Falls JULY 2011 * Leveson Kearley, Manager, Work Execution, Bay D’Espoir Plant Jonathan Matchem, Systems Engineer, Hydro Place Susan J. Moore, Equipment Engineer, Hydro Place OCTOBER 2011 Stanley Baikie, Field Safety Officer, Churchill Falls * Michael Antle, Buyer, Hydro Place * Michelle Edwards, Environmental Co-coordinator, Hydro Place * Joshua Coates, Technologist - Protection and Control, Bay d’Espoir Plant * Mark Wells, Rates and Financial Planning Analyst, Hydro Place Justin L. Baikie, Plant Engineer- Menihek, Hydro Place * Tyler Young, Millwright Apprentice, Churchill Falls Shane B. Lacour, Manager, Network Operations, Bishop’s Falls * Brendan Sullivan, Millwright Apprentice, Churchill Falls Andrew G. Leslie, Plant Operations Supervisor, Churchill Falls * Jeffrey S. Ivany, Millwright Apprentice, Bay d’Espoir Plant Terence Murphy, Planning Supervisor, Churchill Falls David R. Goosney, Design Engineer, Hydro Place Warren Osborne, Distribution Services Supervisor, Port Saunders John C. Rose, Materials Management and Shipping Supervisor, Churchill Falls Bradley Smith, Graduate Engineer - Electrical, Churchill Falls Loyola J. Collier, Lead, Hydro Plant Operator, Bay d’Espoir Plant Vance S. Clarke, Purchasing Clerk, Hydro Place Mark Best, Mechanical Engineer - LCP, Hydro Place * Neil R. Coffin, Line Worker A, Springdale Louis M. Willcott, Hydro Plant Operator - Remote, Bay d’Espoir Plant * Craig T. Power, Senior Protection and Control Engineer/Integrator, Hydro Place * Albert Kelly, Electrical Maintenance A, Bay d’Espoir Plant Michael S. Jones, Supervisor, Short-Term Work Planning & Scheduling, Shannon P. O’Keefe, Station Operator, Churchill Falls Holyrood Plant * Carmel Ann Finlay, Cost Controller, Hydro Place Jamie P. Power, General Maintenance B, Holyrood Plant Jamie B. Elliott, Line Worker, Springdale AUGUST 2011 Patrick J. Keough, Line Worker, Bishop’s Falls Gregory N. Parsons, Planner - Thermal, Holyrood Plant Daryl Myles, Senior Station Operator, Churchill Falls Robert Saunders, Mobile Equipment Operator, Churchill Falls Jeremy R. Stagg, Electrician/Operator, Churchill Falls * Cathy Vokey, Assistant Corporate Controller, Hydro Place Michael Walsh, Line Worker, Wabush * Heather Comerford, Senior Financial Accountant, Hydro Place * Brandon R. Genge, Line Worker Apprentice, Flowers Cove Jamie T. Curtis, Plant Engineer - Quality Assurance, Holyrood Plant * Joseph W. Power, Line Worker Apprentice, Bishop’s Falls Robert G. Woodman, Manager, Long-Term Asset Planning, Bay d’Espoir Plant * Jordan J. Snow, Line Worker Apprentice, Bay d’Espoir Plant Ryne Snow, Client Support Analyst, Churchill Falls * Andrew R. Toope, Line Worker Apprentice, Port Saunders Connie M. Bartlett, Cleaner, Churchill Falls * Jeremy G. White, Line Worker Apprentice, Whitbourne Sherry Bessey, Grocery Clerk, Churchill Falls * Michael C. Elliott, Line Worker Apprentice, L’Anse Au Loop * New employee Outlet - Winter 2012 25 Community Investments

July to December 2011

Nalcor Energy and Newfoundland and Labrador Hydro continue their efforts to improve the quality of life for Newfoundlanders and Labradorians by supporting various community organizations through the corporate Community Investment Program. Between July and December 2011, the companies supported the following charity groups and community organizations:

Nalcor Energy Children’s Wish Foundation Labrador Creative Arts Festival Conservation Corps – Green Teams Mummers Festival Corduroy Brook Enhancement Association Smiling Land Foundation – Rockin’ Big Give – Corduroy Brook Nature Camp The Labrador Friendship Centre Janeway Children’s Hospital Foundation Winterset in Summer Literary Festival Labrador Come Home Year Women in Resource Development Corporation – Techsploration

Newfoundland and Labrador Hydro Arthritis Society Association of New Canadians Avalon Dragon Boating Association Candlelighter’s Association – Camp Delight Exploits Valley Economic Development Corporation Heath Care Foundation Monte Carlo Charity Gala Ronald McDonald House Newfoundland and Labrador Royal St. John’s Regatta School Lunch Association Town of St. Lawrence Trail Society Ronald McDonald House Newfoundland and Labrador Newfoundland and Labrador Hydro is proud to support the Avalon Salmonid Association of Eastern Newfoundland Dragon Boating Association through a three-year corporate partnership. As part of this partnership, Hydro employees Seniors Resource Centre of Newfoundland and Labrador participated in the first ever dragon boat fun day - Paddle in Paradise in July 2011. The Avalon Dragons was started by a group of breast cancer survivors to promote public awareness of the role of exercise and healthy lifestyle in preventing breast cancer and lymphedema.

Hydro Place, 500 Columbus Drive, P.O. Box 12800 St. John’s, NL A1B OC9 (709) 737-1440 nalcorenergy.com

Outlet - Winter 2012